We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work, and create value.  At LG, you're encouraged to take a creative and individual approach to challenges, with a strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

Be with the Industry Innovation Leader

We are currently seeking a Sr. Manager, Digital Marketing and Communications to join our Air Conditioning Technologies Team!
 

The Senior Manager, Digital Marketing & Communications leads the development and execution of integrated digital and communication strategies that support brand positioning, product marketing, channel engagement, and business growth for LG Air Conditioning Technologies. This role is responsible for aligning digital platforms, content, messaging, and campaigns across contractors, distributors, and end-user audiences—while ensuring consistency with corporate brand standards and business objectives.

The role partners closely with product management, sales, engineering, and regional marketing teams to drive demand generation, product adoption, and brand differentiation in a competitive, channel-driven HVAC market.

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Essential Duties and Responsibilities include the following:

Digital Strategy & Platform Management

• Own and evolve the company’s digital ecosystem, including websites, portals, marketing automation tools, email platforms, and social channels.
• Define and execute digital roadmaps supporting product launches, contractor enablement, distributor communications, and lead generation.
• Ensure digital platforms are optimized for UX, SEO, analytics, and conversion performance.
• Oversee agency and vendor relationships related to web development, digital media, and marketing technology.

Communications & Content Leadership

• Lead internal and external communications strategy, ensuring consistent, clear, and compelling messaging across all channels.
• Develop and manage content strategy including product messaging, thought leadership, corporate communications, case studies, and technical storytelling.
• Partner with product, engineering, and regulatory teams to translate complex HVAC technologies into customer-facing narratives.
• Support internal communications related to product changes, initiatives, and strategic programs.

Campaigns, Demand Generation & Channel Support

• Lead integrated digital marketing campaigns supporting sales growth, channel programs, and new product introductions.
• Collaborate with sales and channel marketing to create digital assets that support contractor and distributor engagement.
• Guide paid media, email, and social strategies to drive measurable pipeline and brand awareness outcomes.
• Ensure alignment between national marketing initiatives and regional execution.

Brand Governance & Performance Measurement

• Enforce brand standards across all digital and communication materials.
• Establish KPIs and dashboards to track engagement, lead performance, content effectiveness, and ROI.
• Use data and insights to continuously refine messaging, channels, and campaign approaches.

Leadership & Cross-Functional Collaboration

• Manage and mentor a team of digital and communication professionals.
• Serve as a strategic partner to senior leadership, sales, and product teams.
• Influence stakeholders without direct authority to ensure alignment and execution excellence

Qualifications

• Bachelor’s degree in marketing, Communications, Business, or a related field.
• 10+ years of progressive experience in digital marketing and communications, with leadership responsibility.
• Experience in HVAC, building technologies, manufacturing, or industrial B2B environments strongly preferred.
• Proven success leading digital platforms, integrated campaigns, and content strategies.
• Expertise in marketing automation, CRM integration, web CMS platforms, and analytics tools.
• Strong understanding of channel-driven go-to-market models (contractors, distributors, reps).

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What we can offer

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. At LG we make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we offer the latest innovations to make "Life Good" - from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.

Job Summary

The Area Technical Specialist will serve as a key technical resource and liaison for HVAC Contractors, Distributors, and Manufacturer Representatives. Responsibilities include providing expert technical guidance via phone and email, resolving escalated system issues, technical training, and ensuring customer satisfaction utilizing case management. This role involves interpreting wiring schematics, troubleshooting Variable Refrigerant Flow (VRF) systems, and conducting critical software and hardware updates. The Area Technical Specialist will also coordinate jobsite visits, be directly responsible for regional success of assigned customer service champions and assist in the development of training materials. A strong ability to network and foster relationships with staff and partners is essential. Support for all residential and commercial products are required.

The Opportunity

• Develop regional service support strategies & actions through the LG Preferred Service Champion Program.
• Manage all aftermarket support activities within assigned region.
• Interface with building owners, general contractors, and service champions on technical matters.
• Provide direct technical guidance via phone, email, and case support for HVAC Contractors, Distributors, Manufacturer and Applied Reps to facilitate timely resolution of system issues and ensure customer satisfaction.
• Read, understand, and interpret wiring schematics and refrigerant circuit diagrams to convey information to customers.
• Coordinate with Technical Support, Escalation Lead, Engineering and Controls team members to provide direction and resolve escalated technical field issues.
• Arrange for and facilitate supervised technical assistance for HVAC Contractors, Distributors, Manufacturer and Applied Reps for unresolved technical issues.
• Interact directly with HVAC Contractors, Distributors, Manufacturer and Applied Reps for coordination of jobsite visits.
• Utilize and instruct HVAC Contractors, Distributors, Manufacturer and Applied Reps in proper utilization of LG proprietary software for the purpose of assessing equipment selection, application, and troubleshooting.
• Review and analyze application of Variable Refrigerant Flow (VRF) Commercial & Residential & Light Commercial (RLC) Systems which includes load verification duties as needed.
• Perform critical software and hardware service updates to equipment in inventory or in the field as required.
• Schedule and conduct onsite service, training, and installation support of all LG HVAC equipment for LG Sales channel partners. 
• Research and provide accurate technical information for use in the development of technical training material.
• Generate and conduct technical training sessions in both classroom and jobsite settings.
• Conduct technical review and guidance for factory literature and distribution of technical service bulletins.
• Support aftermarket rework projects as needed.
• Network with regional sales staff fostering technical relationships within respective coverage regions. 
• Review extended warranty submissions within KPI target of (5) days ensuring equipment entered for extended warranty is optimally functional and operating correctly.  

Qualifications

• HVAC Vocational Diploma, Bachelor, or Associates Degree preferred.
• Minimum 15-20 years’ experience in the HVAC field or in a technical support role.
• Minimum of 3-5 years' experience supporting LG VRF & RLC systems in a technical support role.
• Capable of managing regions and assigned service champions.
• Proven experience setting goals and executing service support strategies.
• Demonstrated proficiency in LG product line technical knowledge.
• Proficiency in documentation creation and dispersion.
• Able to travel up to 75%.
• Excellent communication skills and interpersonal skills to interact effectively with diverse client group.
• Ability to troubleshoot in depth service issues via phone and onsite.
• Expertise in reading, analyzing and interpreting technical business periodicals, professional journals and technical procedures with the ability to edit and modify.
• Ability to write reports and business correspondence.
• Well-developed planning, organization, analytical, and decision-making skills.
• Proficient computer skills using all Microsoft Suite Programs.

The Opportunity:

As a Senior Account Manager, you will be responsible for creating a strategy to develop and/or support wholesale distribution targets in the Central U.S (Kansas, Missouri, Oklahoma, Arkansas). This includes the development of key relationships with distributor personnel, contractors, and local industry association staff throughout the territory. You will also be working with the Distribution Manager and our distributor partners in the areas of sales, marketing, advertising, and training. In addition, you will participate in industry events and associations, and other duties related to the sale of our products as needed. You will be able to relate and communicate at multiple levels of the HVAC distribution channel and contractor business.

What You’ll Do:

• Responsible for the identification, recruitment, and continued development of the LG Pro Dealer program
• Conduct training for contractors, distributors, and various trade personnel
• Support the sales plan in the assigned territory through execution of KPI’s related to contractor development, distributor support and sales business plan
• Provide regular and timely observation of pipeline trends with corrective actions and reporting
• Support product forecast accuracy and align with Product Management
• Manage channel and LG inventory levels for optimization
• Liaise with internal groups to optimize marketing dollars and activities for maximum brand exposure and growth

Additionally, You Will:

• Develop a strong strategic grasp of the market in order to provide an actionable competitor intelligence to the team on a regular basis
• Provide exceptional customer relationships by educating customers on LG products, monitoring and reviewing customer performance for sales optimization, ensuring two-way communication, and managing operational excellence
• Represent LG at industry events building on our brand reputation to deepen existing relationships while building new ones

To be successful you will need

• Bachelor’s degree with advanced and progressive skills in sales (or equivalent experience) with a proven track record of results
• Experience leading and managing distributor territory managers with a proficiency in identifying, onboarding, and developing a dealer base
• Proficient at time management and managing multi-state territory
• Familiarity within the HVAC industry with preferred experience in residential/light commercial Inverter Heat Pump units, wholesale channels and dealer networks
• Strong relationship building, outstanding communications skills, solid business acumen and thought leadership in sales, marketing, operations, finance, and account P&L.
• Ability to communicate effectively to a diverse background of people.
• Familiar with salesforce CRM platform, PowerPoint/Excel/Word and other Microsoft Office products.
• Willingness to travel up to 60-70% of the time (Kansas, Missouri, Oklahoma, Arkansas).

#LI-GJ1

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

Be with the Industry Innovation Leader

We are currently seeking a Sr. Manager, Product Marketing, to join our Air Conditioning Technologies Team!

The Senior Manager, Product Marketing owns the go-to-market strategy, positioning, and commercialization of HVAC product portfolios across residential and/or commercial segments. This role is accountable for translating technical capabilities—efficiency, electrification, controls, refrigerants, and system solutions—into clear, differentiated value propositions that drive adoption through distributors, manufacturer reps, contractors, and specifying engineers.

Serving as the hub between Product Management, Sales, Channel Marketing, Training, and Communications, the Senior Manager ensures successful new product introductions (NPI), lifecycle management, competitive readiness, and consistent messaging aligned to business growth objectives.

 Essential Duties and Responsibilities include the following:

 Product Positioning & Value Proposition

• Define and own product positioning, segmentation, and value messaging across HVAC categories (e.g., heat pumps, furnaces, VRF, controls, IAQ).
• Translate technical features, regulatory requirements, and system-level benefits into compelling, customer-facing narratives.
• Develop persona-based messaging for contractors, distributors, reps, engineers, and end users.
• Maintain messaging frameworks that evolve with market conditions, incentives, and competitive dynamics.

Go‑to‑Market Strategy & New Product Introduction (NPI)

• Lead cross-functional NPI planning and execution from concept to launch and post-launch optimization.
• Develop launch playbooks including positioning, pricing strategy inputs, competitive comparisons, sales tools, and channel activation plans.
• Partner with Sales, Channel Marketing, and Training to ensure readiness and alignment at field and partner levels.
• Track launch success metrics (time-to-first order, attach rates, pipeline contribution, adoption velocity).

Competitive Intelligence & Market Insights

• Own competitive intelligence, including feature/benefit matrices, battlecards, and objection handling tools.
• Monitor market trends such as electrification, efficiency standards, refrigerant transitions, and utility incentives.
• Leverage VOC, win/loss analysis, and field feedback to continuously refine positioning and roadmap inputs.
• Provide insight-driven recommendations for Product Management and leadership.

Sales & Channel Enablement

• Deliver sales enablement tools including sell sheets, spec guides, system selectors, calculators, presentations, and case studies.
• Partner with Channel Marketing and Training to support contractor and distributor education programs.
• Ensure materials are optimized for counter, jobsite, and digital use.
• Enable consistent messaging across all regions and sales motions.

Lifecycle Management & Portfolio Optimization

• Support product lifecycle decisions including launch, sustainment, line extensions, and phase-outs.
• Coordinate messaging for regulatory changes, efficiency updates, and product transitions.
• Align with Supply Chain and Sales on availability, substitution strategies, and communication timing.

Performance Measurement & Continuous Improvement

• Define KPIs tied to product adoption, pipeline contribution, and revenue impact.
• Analyze sales and ship-through data to identify gaps and opportunities.
• Use insights to optimize positioning, messaging, and go-to-market tactics.

Leadership & Cross-Functional Influence

• Lead and mentor product marketing managers and/or specialists.
• Act as a strategic partner to Product Management, Sales Leadership, Marketing, and Engineering.
• Influence without authority in a matrixed organization to drive alignment and execution.

 Qualifications

• Bachelor’s degree in marketing, Business, Communications, or related field.
• 10+ years in channel or trade marketing within HVAC, building technologies, or industrial B2B.
• Experience in HVAC, building technologies, or industrial B2B manufacturing is strongly preferred.
• Proven track record leading NPI go-to-market programs and portfolio messaging.
• Ability to translate complex technical products into clear customer value propositions.
• Strong presentation, storytelling, and stakeholder leadership skills.

#LI-GJ1

Qualifications:

• Bachelor of Science in ME, EE or equivalent work experience
• 7 years experience in HVAC design or applied commercial heating & air conditioning industry
• Experience in the following would be a plus
• Technical product application support experience
• Experience interacting with factory R&D teams
• NPI: product definition, product/feature prioritization, product details/operation, strategic application and positioning
• Experience with VRF HVAC systems a plus
• Travel when necessary

#LI-GJ1

What we can offer: 

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. 

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! 

The Opportunity:

We are currently seeking a Regional Sales Engineer Western US to join our new Process Cooling sales team in the Eco Solutions division!  California, Arizona, Colorado, Oregon, Washington 

The Regional Sales Engineer is key to the success of the chiller and data center business in the United States.  The successful candidate will have strong sales, relationship building, leadership and communication skills at all levels of an organization.  Additionally, the successful Regional Sales Engineer will have a strong strategic grasp of the market and the ability to contribute to go to market strategy.  The Regional Sales Engineer will be expected to provide actionable competitor intelligence and regular performance analysis to sales management.  

• Develop, maintain, and monitor a target list of key data center and/or process cooling customers and work with 3rd party independent reps as appropriate to hit target sales.
• Grow strong relationships as the point of contact for these owner customers and channel partners.
• Build an opportunity pipeline for process cooling; provide monthly forecasts for awards and revenue; and communicate regularly with the director of process cooling.
• Work with marketing and engineering to create compelling sales presentations & proposals highlighting LG’s value proposition and differentiation.
• Personally sell LG cooling technologies including chiller products to both reps and customers. 
• Providing ongoing training and education of reps and customers regarding process cooling technology and LG advantages focusing on chillers.
• Enable required customer support directly or with the help of LG’s customer call center and field support teams.
• Be an internal expert and customer advocate to influence product and process roadmap decisions.

Qualifications:

• Bachelors, Mechanical or Electrical Engineering degree or equivalent related work experience.
• Minimum of 5 years’ experience as a Sales Engineer in the HVAC, process cooling, or data center industry. 
• Knowledge of process cooling equipment design, especially chiller knowledge, is desired.
• Ability to travel throughout the U.S.
• Willingness to pursue and attend additional training related to performance of job.
• Motivated and Self-Starter, able to work independently from remote locations.
• Strong understanding of project specifications and blueprints.
• Dynamic personality with great leadership, management, sales and communication skills.

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