We are actively seeking driven Project Engineers to contribute to the construction of the most innovative and challenging projects across the Southwest. This includes pivotal roles in commercial, industrial, mission-critical, semiconductor, and data center projects. If you're passionate about making a significant impact and thrive in dynamic environments, we invite you to join our team. Together, we will push boundaries and set new standards in construction excellence.

Responsibilities  

• Coordinates directly with the Project Manager and Project Superintendent to support project success, including fostering a positive safety and quality culture 
• Mentors and develop Field Engineers 
• Champions cost management, forecasting and control, including issuance of purchase orders, subcontract agreements, change orders, etc. 
• Champions the procurement of all materials and equipment associated within their assigned scope, including all submittals, and ensures compliance with the project requirements 
• Champions the procurement schedule and participates in overall project schedule development and forecasting 
• Assists the Project Manager with resolving commercial matters with owners, subcontractors and suppliers, as well as pricing owner change orders 
• Ensures the Field Engineer possesses the most current project documents, including drawings, specifications, submittals, requests for information (RFIs), etc. 
• Champions construction permit applications and renewals, as required by the project 
• Actively participates in daily and weekly project meetings 
• Generates weekly production reports and champions weekly productivity meetings 
• Reviews and processes subcontractor and supplier invoices 
• Generates monthly project progress reports for the Project Manager’s review 
• Assists the Project Manager with assembling monthly owner payment applications 
• Develops and preserves a positive business relationship with owners, clients, engineers and trade partners while ensuring contractual compliance with all parties 

Qualifications 

• Ability to assume responsibility, interface and effectively communicate with others 
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.) 
• Positive and teachable attitude 
• Possesses excellent organizational, verbal, written and presentation skills 
• Experience leading field-level staff and successfully achieving project goals 

Education/Certifications 

• Bachelor’s Degree in Construction Management or Engineering and a minimum of two (2) years of relative construction experience as a Field Engineer, Field Superintendent or similar 
• Extensive relative construction experience will be considered in lieu of formal education     

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
• Potentially lift up to 50 pounds 
• Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
• Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance to the Americans with Disability Act (ADA)

Our Integrated Marketing team partners closely with product, product marketing, SEO/AEO, CMS, lifecycle marketing, paid media, and web publishing to bring our brand and campaigns to life across every customer touchpoint.

As we expand our search visibility, organic social presence, and cross-channel campaign execution, we are investing in thoughtful, research-backed messaging that supports acquisition, engagement, and brand authority in the legal tech space.

About your role

• As a Content & Social Marketing Intern, you’ll support high-volume copy production across lifecycle marketing, paid media, website/AEO updates, and organic social channels. This is an early-career opportunity ideal for someone building foundational skills in copywriting, content strategy, and social marketing within a fast-paced SaaS environment.
• You’ll collaborate closely with marketing managers, designers, and video partners to adapt messaging across formats, support social listening efforts, and contribute to research-backed content. You’ll gain hands-on experience translating brand voice into multi-channel marketing assets that support growth and visibility.

How you will make a difference day to day

Support Cross-Channel Copy Execution

• Create and adapt campaign messaging across email, paid media, social, and website formats.
• Draft copy for recurring marketing initiatives, seasonal moments, and GTM launches.
• Ensure consistency in brand voice across channels and asset types.
• Update situation-based landing pages as new guidelines and formats are established.

Support Organic Social & Community Engagement

• Assist with social listening and trend monitoring to identify timely content opportunities.
• Draft responses and engage in comments across social platforms.
• Research competitors and industry conversations to inform positioning.
• Contribute ideas for social series or content pilots aligned with growth goals.

Research & Operational Support

• Conduct research for positioning claims, survey data, and performance-backed messaging.
• Organize shared documents, content libraries, and workflow trackers.
• Document recurring marketing processes and content guidelines.

Cross-Functional Collaboration & Growth

• Collaborate with the design, social, web publishing, and SEO/AEO teams to understand campaign goals and channel requirements.
• Participate in creative reviews and feedback sessions.
• Learn how messaging supports SEO/AEO, paid performance, and organic growth strategies.
• Develop foundational skills in brand storytelling, performance marketing, and content optimization.

What you’ll need

• Currently pursuing or recently completed a degree in Marketing, Communications, Journalism, Social Media, or a related field.
• Strong written communication skills with attention to tone and clarity.
• Interest in copywriting, content strategy, and social media marketing.
• Ability to manage multiple small projects and meet deadlines.
• Comfort receiving feedback and iterating on written work.
• Curiosity about digital marketing, search visibility, and audience engagement.

A plus if you have 

• Basic understanding of social media platforms and other marketing channels like email, paid ads, etc. 
• Familiarity with tools such as Figma (for collaboration), Sprout Social, and Google Docs.
• Portfolio showcasing writing samples (academic, freelance, or personal projects).
• Interest in legal tech, SaaS, or educational content.

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Final Interview

Title: Operations Support Specialist

Company: Loenbro, LLC Location: Phoenix, Arizona Department: Operations / Production Reports To: Operations Manager / Production Manager Employment Type: Full-Time FLSA Classification: Non-Exempt (Hourly) 

Job Summary

This is a combined role responsible for managing shipping and receiving operations, providing production administrative support, maintaining document control systems, and preparing analytical reports and presentations for senior leadership. The ideal candidate is a detail-oriented professional who thrives in a fast-paced manufacturing or production environment, can manage multiple priorities, communicates effectively with all levels of the organization including directors and executives, and ensures accuracy and compliance across all documentation and logistics functions.

About Loenbro

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication, and our vertical market focus spans all industries. Our expertise lies in simplifying the complex, so that our clients gain clarity and control in construction and maintenance. We do this by taking full ownership on every interaction, delivering multi-scope project excellence, and establishing long-standing relationships with our partners as we enhance and maintain your critical infrastructure.

Essential Job Responsibilities

Shipping & Receiving:

· Coordinate and process all incoming and outgoing shipments, including verifying contents against purchase orders, packing slips, and bills of lading.

· Prepare shipping documents (BOLs, customs paperwork, commercial invoices) and schedule carrier pickups with freight companies and couriers.

· Update project folders with necessary Information.

· Report defects and initiate return merchandise authorizations (RMAs) as needed.

· Maintain accurate inventory records using ERP/WMS systems; perform cycle counts and assist with annual physical inventory audits.

· Coordinate with production, purchasing, and customer service teams to ensure on-time delivery and resolve shipment discrepancies.

Production Administration:

· Provide administrative support to the production/manufacturing team, including data entry, scheduling, and report generation.

· Create, update, and distribute daily and weekly production schedules, work orders, and job travelers.

· Communicate weekly safety tool box talks subjects

· Track and report production metrics including output quantities, downtime, scrap rates, and labor hours.

· Prepare and maintain production-related reports for management, including shift summaries, efficiency reports, and KPI dashboards.

· Process production paperwork including time sheets, overtime authorizations, and production completion records.

· Support continuous improvement initiatives by collecting and organizing data for process analysis.

Document Control:

· Manage the creation, revision, distribution, and archival of controlled documents including SOPs, work instructions, quality manuals, and technical specifications.

· Maintain the electronic document management system (EDMS/DMS), ensuring all documents are current, properly indexed, and accessible to authorized personnel.

· Process Engineering Change Orders (ECOs) and Engineering Change Notices (ECNs), routing them for review and approval per established workflows.

· Ensure compliance with document control standards such as ISO 9001, AS9100, FDA 21 CFR Part 11, or other applicable regulatory frameworks.

· Conduct periodic audits of controlled documents to verify accuracy, version control, and proper retention in accordance with company policies.

· Coordinate with quality assurance, engineering, and production departments to ensure documents reflect current processes and specifications.

· Train employees on document control procedures, revision protocols, and proper use of the document management system.

· Maintain document logs, master lists, and distribution records; generate reports on document status and compliance metrics.

Management Reporting & Executive Communications:

· Prepare, compile, and deliver weekly, monthly, and quarterly operational reports for directors, VPs, and senior leadership, including production output summaries, shipping performance metrics, and document compliance dashboards.

· Create professional presentations (PowerPoint/Google Slides) summarizing departmental performance, cost analyses, and continuous improvement project outcomes for leadership review.

· Collaborate with finance, quality, and engineering teams to gather cross-functional data and produce integrated reports that support strategic decision-making.

· Respond to ad-hoc data requests from senior management, providing timely and accurate information to support business planning, audits, and customer inquiries.

· Track and report on corrective action effectiveness, supplier performance scorecards, and regulatory compliance status to ensure leadership has visibility into risk areas.

Other duties may be assigned as needed to support business operations.

Minimum Qualifications

Required:

· High school diploma or GED required.

· Minimum 2–4 years of combined experience in shipping/receiving, production support, and/or document control within a manufacturing or production environment.

· Demonstrated experience preparing reports, dashboards, and presentations for director-level and above audiences.

· Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent) and document management systems.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); advanced Excel skills (pivot tables, VLOOKUP, charts, data visualization) required.

· Excellent written and verbal communication skills; confident presenting information to directors, VPs, and senior executives.

· Keen attention to detail and a commitment to accuracy in all documentation and data entry tasks.

Preferred:

· Associate’s or Bachelor’s degree in Business Administration, Supply Chain Management, or related field.

· Working knowledge of quality management systems (ISO 9001, AS9100, GMP) and document control best practices.

· Familiarity with shipping/logistics software, carrier systems (UPS WorldShip, FedEx Ship Manager), and freight rate negotiation.

· Prior experience in aerospace, automotive, pharmaceutical, or general manufacturing industries.

· Forklift certification (training may be provided).

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

· Combination of office/administrative setting and warehouse/production floor environment.

· Potential exposure to dust, chemicals, or other environmental factors common in manufacturing.

· Extended periods of standing, walking, bending, and reaching during shipping/receiving operations.

· Manual dexterity sufficient to operate computers, scanners, label printers, and material handling equipment.

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro’s Environmental Health and Safety (EH&S) policies.

Benefits

Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:

· Medical, dental, and vision insurance

· 401(k) retirement plan with company match

· Paid time off (PTO) and holiday pay

· Life and disability insurance

· Professional development and training opportunities

· Employee assistance program (EAP)

Benefits eligibility may vary based on employment classification and hours worked.

Our Core Values

LEAD with Values:

· Live with Integrity – We do the right thing and do what we say, in every Interaction - and practice stewardship to care for the communities where we live & work.

· Exceed Expectations – We anticipate customer needs, deliver innovative solutions, and dedicate ourselves to creating outcomes that make a real difference.

· Act with Urgency – We take action, adapt seamlessly, and keep projects moving without compromising quality - because our customers priorities are our priorities.

· Deliver Excellence – We combine our passion for quality, our industry expertise, and our eye for innovation to make excellence our standard.

Guided by core values, grounded in grit and a commitment to excellence, Loenbro maintains and enhances the industrial infrastructure that betters our families, customers, and local communities.

Loenbro is an Equal Opportunity Employer.

Location:

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is an in-office position. You’ll be expected to work full-time in our Tempe office. All relocations or changes to your permanent work location are subject to prior review and approval. Should a need to relocate arise during your tenure at GoDaddy, please reach out to your manager for additional guidance.

This position is not eligible to be performed in Alaska, California, Colorado, Louisiana, Massachusetts, Mississippi, New Jersey, New York, North Dakota, Oregon, Seattle, WA or the Virgin Islands.

Join our team

Your role on the Commerce Sales Team is to proactively reach out to prospective and current GoDaddy customers via outbound calls who are currently processing a high volume of payments through another provider. As a commerce sales specialist, you will educate and consult with them on the many services now offered by GoDaddy, including but not limited to Payments, Social, SEO, and Website Design. You will focus on guiding merchants to the best fit for their business along with identifying best practices.

What you'll get to do… 

• Contacting prospective small business customers and existing GoDaddy customers via phone (Outbound Sales calls) and via email to uncover new opportunities.
• Consult with customers about their business needs by matching GoDaddy products and/or solutions to their commerce goals, while identifying existing pain points to determine how GoDaddy’s platform could address those needs.
• Understanding and overcoming small business objections through effective communication of GoDaddy’s offerings.
• Build trust, interact, and communicate effectively with various levels of the organization, while meeting high call quality and production standards as pre-determined by leadership.
• Meet sales metrics that could include but are not limited to outbound dials, gross payment volume, and Net Promoter Score.
• Demonstrate ownership for issues pertaining to customer service questions, including by researching and providing solutions for issues of moderate complexity.
• Serve as a trusted advisor and consultant to all customer throughout the entire sales cycle while maintaining accurate and updated records for all activities in the system.

Your experience should include…

• Experience working at a Payments company or owning and/or operating a small and/or midsize business (SMB)/extensive knowledge of internet technology.
• 3+ year outbound and/or inbound experience in payments, merchant acquisition, fintech, or similar industries.
• A high school diploma, GED, or equivalent work experience.
• Ability to meet sales quotas while providing a great customer experience throughout entire sales cycle.
• A self-driven and dedicated attitude, disciplined work ethic and motivation to drive revenue growth, while creating long term customer relationships.  
• Dynamic hunter personality with a drive to reach decision makers is essential
• Experience using a CRM or other customer management software.
• Great interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment with ability to promote and build extraordinary customer rapport.

Schedule: 

This role may require working holidays, evenings, and weekends. 

Compensation & Benefits 

What we offer: 

Working at GoDaddy offers many benefits, including competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program, and much more. Offerings vary by location. 

This role is eligible for a comprehensive benefits package, which includes medical, dental, and vision insurance, a 401(k)-retirement plan, paid sick time, paid vacation and personal time off, paid parental leave, life insurance, short- and long-term disability, AD&D insurance, mental health or EAP programs, remote or hybrid work options, paid holidays, paid Wellness days, tuition assistance, adoption, surrogacy, and fertility benefits, dependent daycare and backup care benefits, Employee stock purchase plan, financial education and advice; and other benefits in accordance with GoDaddy’s benefit plans and applicable law. 

Actual compensation and benefits eligibility will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Compensation:

As with many sales roles, our compensation combines both an initial starting hourly rate ($17-$22/hour) and the opportunity to earn additional income through our variable incentive plan. Employees working full-time start at an annualized rate of $35,360 and depending on achievement, specific role and team, those who meet 100% of target or more have historically earned up to $150,000 when variable incentive compensation is included.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Company Overview

Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South Korea. As  the world’s seventh-largest tire producer,  Hankook operates advanced manufacturing facilities and offices in North America, including its U.S. headquarters in downtown Nashville, TN, and a state-of-the-art production plant in Clarksville, TN. The company delivers innovative tire solutions for passenger vehicles, trucks, motorsports, and original equipment manufacturers (OEMs) worldwide.

• Global Innovation: Pioneering innovative technologies and eco-friendly manufacturing practices. 
• Career Growth: Opportunities for internal mobility, leadership development, and continued learning.
• Employee-Focused Benefits: Competitive health coverage, 401(k) with match, paid time off, ten paid holidays per year and employee discounts on tires.
• Inclusive Culture: Committed to diversity, teamwork, and sustainability

Position Identification

• Job Title – Commercial Territory Manager – Arizona, New Mexico, Nevada, El Paso, Texas
• Job Function - Sales
• Report to – Truck & Bus Regional Director – West Region

Job Purpose

As Hankook Tire’s brand awareness grows, it is an exciting time to join our sales team as a Territory Manager representing one of the fastest growing tire brands in America.  The Territory Manager strives to achieve assigned territory sales goals through partnerships with tire wholesalers, distributors and dealers. This position is responsible for all dealer & fleet sales, support, education, and marketing of all Truck & Bus tires in their assigned territories. Ensure territory achieves assigned Market Share goals as measured in each stat by USTMA data. The commerical territory manager is also responsible for being the "Regional Expert" on all TB matters as requested by Executive Management or Regional Director at the instruction of the Commercial Director.

Key Accountabilities

• Primarily responsible for building and maintaining business relationships with dealer and fleet customers in an assigned territory, and track sales activity after completion of each call
• Schedules planned in advance to ensure an agenda is set for each call and ensure any issues are identified for timely resolution
• Support customers through the sales and purchase process while handling the administration of - but not limited to: Pricing, Category Tire Orders (TB), Warranty Adjustments, Credits, Special Discount Requests, Product Testing, Product Training, Track sales toward AVB and GIB goals
• Required to plan and execute allocation of work time in the field with servicing commercial dealers, wholesale dealers, dealer sales personnel, and fleet accounts
• Plan, schedule and participate in special events, expositions, product training, trade shows, dealer or fleet meetings as agreed to by management
• Serve as a regional representative for all TB matters as assigned by management
• Prospect new commercial dealers in collaboration with other Territory Managers and Regional Directors
• Enter tire performance data for analysis by TB Marketing
• Any other duties/responsibilities as assigned by Management

Core Competancies

• Strong communication and presentation skills (oral and written)
• Superior interpersonal skills
• Business acumen
• Business planning skills
• Consultative selling skills
• Self-starter with a strong independent work ethic
• Ability to use Microsoft office suite of products

Qualifications

• Bachelor’s degree preferred
• 5 years’ experience in sales, with strong preference for candidates who have tire industry experience
• Ability to travel 50% - 75% of the time required
• Experience with Excel and CRM tools required
• Must currently reside within the territory

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We're hiring a Team Lead, Member and Provider Services to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be an expert on production team workflows and drives goals and KPIs for the team of support staff to meet business objectives while providing coaching and leadership. You will partner with stakeholders to identify and develop workflow improvements to enhance efficiencies for the team.

You will report into the Manager, Member and Provider Services.

Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Schedule: Monday–Friday, 8:00 AM–5:00 PM (AZ), with rotating early shifts (5:00 AM–2:00 PM) and late shifts (12:00 PM–9:00 PM) approximately 3–5 times per month.

Pay Transparency: The base pay for this role is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth and development, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational objectives
• Be a culture carrier, driving engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Actively lead and participate in continuous improvement activities that drive or influence the improvement and development of a high performing production team
• Identifying and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 2+ years experience in a fast-paced operations or customer service environment
• 2+ years of direct people management experience
• 2+ years of experience using data and metrics to drive improvements
• Experience in LEAN practices
• Strong verbal and written communication skills
• Experience working with teams in multiple locations and multiple disciplines

Bonus points:

• Bachelor's degree
• Prior healthcare and/or insurance experience
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries
• 1+ years managing projects

job purpose: The Quality Technician monitors and performs qualitative/quantitative testing of process and product attributes to ensure food safety and food quality; ensures compliance with all applicable regulations such as the Pasteurized Milk Ordinance; complies with all applicable standards such as GFSI (Global Food Safety), Third party audits such as Siliker, Kosher, and Organic requirements; 
ensures processes, work in progress, incoming goods, in-process product, finished product meets specifications; interpretation of testing results to release of product that has met specifications; and processes documentation for non-conforming product and communicate information to plant management.

responsibilities:

• Check butterfat, total solids, pH, acidity, flavor, odor, cryoscopy, viscosity, brix, HR-1, 2 &3, temperatures, antibiotics, coliform, DMC, DMSCC and SPC.
• Calculate formulas and accelerated shelf life testing.
• Performs in plant weight checks, temperature checks, ingredient usage and distribution, code date verification.
• Performs environmental testing and Pre-op swabbing and maintains all records.
• Conducts pathogen monitoring on raw & finished products and maintains results.
• Responsible for hold/release/rejection of finished goods and raw materials.
• Maintains all lab records, internal and external lab results, inspection reports, vitamin log, water & glycol records.
• Coordinates and maintains all third-party laboratory testing programs
• Responsible for maintaining proper calibration standards.
• Responsible for daily finished product evaluation and Appendix N antibiotic testing.
• Assists with state and federal lab inspections.
• Performs sensory evaluation of raw material and finished product
• Helps control plant losses.
• Completes all duties in a manner that is consistent with all aspects of the company safety rules and good manufacturing practices.
• Performs related duties as assigned by the Manager or Supervisor on duty.
• Responsible for microbiological testing/documentation of finished and in-process products; interpret the results and retest/report abnormalities as needed; generate standard report of results
• Conduct routine inspection of processing areas including documentation to ensure that all documentation is present and correct and that all areas comply with GMPs and sanitation requirements
• Performs Quality Team Audits, including Good Manufacturing Practices and Housekeeping. 
• Manage the laboratory operations, maintain lab equipment and supplies
• Must be able to work with chemicals

skills/qualifications required:

• Must have High School diploma at a minimum. Bachelor’s degree in a science field or equivalent combination of education and experience is preferred.
• At least one or more years with previous laboratory with microbiology and chemistry experience required. Experience in a food production environment preferred.
• Must be accurate and precise in testing procedures and mix formulation calculations and have a keen sense of odors and flavors.
• Must possess strong oral and written communication skills.
• Must be able to read, write and interpret documents such as safety rules, procedure manuals and mathematical calculations.
• Must have the ability to read, comprehend and follow technical instructions, effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Must have the ability to hear and perceive information at normal spoken word levels.
  Must be able to speak and understand English fluently.
• Must have the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
• Must have the ability to apply commonsense understanding to carry out detailed and involved written or oral instructions and mathematical calculations. 
• Must have the ability to prioritize and organize.
• Must have the ability to demonstrate superb decision-making ability to determine best course of action in assessing test results.
• Must possess basic computer skills; knowledge of word processing and spreadsheet programs required. Knowledge of MS Office and SAP preferred.
• Knowledgeable with Good Manufacturing Practices (GMP’s), safety programs and procedures.
• Ability to handle ambiguity and work in a fast paced, entrepreneurial environment
• Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.

working conditions and physical requirements:

• Up to 12 hours sitting/standing/walking
• Ability to lift up to 10 pounds, frequently lift and/or move up to 25 pounds
• Exposure to hazards (machinery, confined spaces, etc.)
• Must be able to work in and around loud noise levels, industrial machinery, air-conditioned environments suitable for carrying out controlled tests.
• Must be able to operate motorized vehicles or equipment

food safety requirements: 

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.

• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Goodyear, AZ

reports to: Quality Supervisor

travel requirements: minimal 

exempt/nonexempt: nonexempt

job purpose:

Manager, Operational Excellence Analytics will play a pivotal role in manufacturing operations to advance fairlife’s data driven culture. This role will partner with Operations, Decision Intelligence teams, and the Enterprise Applications team to drive the development, delivery, and adoption of scalable analytics and enterprise solutions across each of the Manufacturing facilities. The Manager will oversee a team of Operations focused analytics professionals responsible for driving a data-driven culture through strategic leadership, technical expertise, and stakeholder engagement. The Manager will collaborate with the Decision Intelligence (DI) and Enterprise Application teams to ensure strategic alignment and drive business improvements within Operations.

responsibilities: 

· Lead the design, development, and deployment of analytics solutions across Operations within fairlife.

· Collaborate with the Decision Intelligence (DI) and Enterprise Application teams to ensure strategic alignment and execution of key projects within Operations.

· Manage and mentor a team of data analysts across each manufacturing location, fostering growth and technical excellence.

· Partner with business leaders to identify opportunities for data-driven decision-making and prioritize analytics initiatives.

· Oversee the creation and maintenance of dashboards, reports, and visualizations that support strategic and operational goals.

· Ensure data integrity, performance optimization, and adherence to reporting standards.

· Partner with Operations teams and the Decision Intelligence teams to develop and deliver an analytics strategy that aligns with broader organizational objectives within the Decision Intelligence framework.

· Drive adoption of analytics tools and platforms, including Power BI, Azure, and Microsoft Fabric.

· Promote a culture of continuous improvement, innovation, and customer service within the data systems and analytics team

skills/qualifications required: 

· 5–8+ years of experience in analytics, data science, or business intelligence, including team leadership.

· Proven ability to translate business needs into scalable technical solutions.

· Strong proficiency in SQL, DAX, and data visualization tools such as Power BI.

· Demonstrated success in creating, publishing, and managing data-driven reports and dashboards.

· Excellent communication and stakeholder management skills.

· Highly detail-oriented, with a strong commitment to data accuracy and quality.

· Self-starter with a growth mindset and a passion for data.

· Comfortable working in ambiguous, fast-paced, and entrepreneurial environments.

· Experience in or supporting manufacturing environments is a plus.

· Bachelor’s degree in analytics, data science, computer science, or a related field.

· Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.

food safety requirements:

· Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.

· Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.

· Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.

· Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.

· Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.

· Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.

· In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

• Comprehensive medical, dental, and vision coverage
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

position location: Coopersville, MI; Goodyear, AZ; or Webster, NY

reports to: Senior Director, Operational Excellence

travel requirements: 25%

exempt/nonexempt: exempt

job purpose:

The processing maintenance manager oversees all maintenance activities within a dairy processing facility, ensuring equipment reliability, regulatory compliance, and continuous production uptime. The role combines hands‑on technical work with strategic planning, team leadership, and cross‑department collaboration to support safe, efficient, and high‑quality dairy manufacturing.  The individual will possess a strong technical background and proven history to lead a talented group of mechanics, ICTs, planners, and parts procurement.  

responsibilities: 

Equipment & Facility Maintenance

• Lead preventive, predictive, and corrective maintenance for dairy processing equipment such as pasteurizers, separators, homogenizers, CIP systems, pneumatic equipment, and PMO valves.
• Develop and maintain a comprehensive preventive maintenance (PM) program to reduce downtime and extend asset life.
• Troubleshoot mechanical, electrical, pneumatic, and hydraulic issues to restore production quickly.
• Aseptic processing experience is a plus.

 Compliance & Safety

• Ensure all maintenance activities comply with FDA, USDA, OSHA, PMO, and food‑safety regulations.
• Maintain documentation for audits, inspections, and regulatory reviews.
• Implement and enforce lockout/tagout, confined space, and other safety programs.
• Support quality teams during root‑cause investigations and corrective actions.

  Leadership & Team Management

• Supervise, train, and develop maintenance technicians across multiple shifts.
• Create staffing schedules, assign work orders, and manage contractor activities.
• Build a culture of accountability, safety, and continuous improvement.
• Experience building high-performing maintenance teams in a fast-paced environment.

  Planning & Continuous Improvement

• Manage maintenance budgets, spare parts inventory, and vendor relationships.
• Use CMMS systems to track work orders, equipment history, and KPIs.
• Lead reliability initiatives such as root‑cause analysis, equipment upgrades, and process optimization.
• Collaborate with production, quality, and engineering teams to support operational goals.
• Demonstrated success establishing and applying TPM and reliability-based principles to create both short-term and long-term value.
• Lead and manage processing overhauls: Create and develop modular approaches to preventative maintenance
• Attend the DDS: morning and afternoon
• Drive quarterly 90-day projects utilizing data and efficiency trends to increase operational, safety, or quality reliability initiatives

skills/qualifications required:

• Bachelor’s degree in engineering or relevant experience required.
• 5+ years of maintenance experience in food, beverage, or dairy processing environments.
• 5+ years of leadership experience managing maintenance teams.
• Strong knowledge of dairy processing equipment and sanitary design principles.
• Experience with CMMS systems and maintenance planning.
• Proficiency in mechanical, electrical, and controls troubleshooting.
• Understanding of PMO, HACCP, GMPs, and food‑safety requirements.

food safety requirements:

• Notify supervision of any repairs or adjustments required that may affect product quality or food safety.
• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Goodyear, AZ

reports to: Sr. Processing Manager

travel requirements: <10%

exempt/nonexempt: Exempt

job purpose:  

The Senior HR Generalist serves as a key HR partner to plant leadership and employees, providing strategic and hands-on support across the full spectrum of HR functions within a manufacturing environment. This role supports daily HR operations while also contributing to longer term initiatives that strengthen culture, improve organizational capability, and ensure compliance. The Senior HR Generalist plays a critical role in employee relations, talent development, workforce planning, onboarding, training, policy administration, and employee engagement. This position requires strong judgment, the ability to balance business needs with employee advocacy, and the capacity to navigate a fast-paced, dynamic production setting. 

responsibilities:  

• Employee Relations & Workplace Support 
• Serve as the primary point of contact for employee relations issues; conduct fair, timely, and thorough investigations. 
• Provide guidance to supervisors and managers on performance management, coaching, conflict resolution, and policy interpretation. 
• Build trust and approachability across all levels of the plant, maintaining a visible presence on the production floor. 
• Partner with leadership to promote a positive, high engagement culture aligned with company values. 
• Talent Acquisition & Onboarding 
• Support full cycle recruiting for hourly and salaried plant roles, partnering closely with hiring managers and TA partners. 
• Partner with managers to assess workforce needs and support staffing plans. 
• Training, Development & Performance Management 
• Coach leaders on effective feedback, performance conversations, and development planning. 
• Support training coordination, including safety, compliance, technical skills, and leadership development. 
• Assist with performance management processes, ensuring consistency and documentation quality. 

HR Operations & Compliance 

• Ensure HR practices comply with federal, state, and local employment laws (including ADA, FLSA, Paid Sick Time, etc.). 
• Maintain accurate HR records, reporting, and data integrity in HRIS systems. 
• Support timekeeping and payroll accuracy through proactive audits and manager coaching. 
• Support leave of absence cases and partner with third party administrators to ensure timely and compliant handling. 
• Benefits, Compensation & Policy Administration 
• Assist employees with benefit questions, enrollments, and issue resolution. 
• Support compensation processes, including job evaluations, annual reviews, and pay changes. 
• Assist with the communication and rollout of new policies and procedures. 
• Culture, Engagement & Employee Experience 
• Partner with plant leadership on communication efforts, recognition programs, and culture building activities. 
• Identify opportunities to streamline processes and improve employee experience. 
• Help facilitate town halls, listening sessions, and other communication forums. 
• Safety & Workforce Readiness 
• Support initiatives that promote safe work practices, attendance expectations, and readiness for shift work. 
• Strategic HR Partnership 
• Participate in HR projects, continuous improvement initiatives, and plantwide efforts to support operational excellence. 
• Act as a culture champion, balancing employee needs with business priorities to support long term success. 
• skills/qualifications required:  

Education 

• Bachelor's degree in human resources, Business Administration, Industrial/Organizational Psychology, or related field preferred or related experience. 
• HR certification preferred (PHR, SPHR, SHRMCP, or SHRMSCP). 
• 5+ years of progressive HR experience, with at least 2–3 years supporting a manufacturing, distribution, or similar industrial environment. 
• Strong experience in employee relations, including conducting investigations and coaching leaders. 
• Experience with timekeeping, attendance management, and payroll related HR functions. 
• Background supporting recruiting, onboarding, and training for hourly and technical roles. 
• Experience partnering with Operations, EHS, Quality, or other plant functions. 
• Proficient in HR systems (HRIS, ATS, LMS); experience with ADP, or similar systems is a plus. 
• Strong knowledge of federal and state employment laws (FLSA, ADA, FMLA, LOA processes, Paid Sick Leave, etc.). 
• Skilled in documentation, factfinding, and maintaining confidentiality. 
• Comfortable analyzing data (turnover, attendance, engagement trends) and providing insights to leadership. 
• Strong communication skills with the ability to interact confidently with hourly employees, supervisors, and senior plant leaders. 
• Ability to build trust, maintain approachability, and have a visible presence on the production floor. 
• High level of professional judgment, integrity, and discretion. 
• Ability to remain calm and effective in a fast-paced, changing environment. 
• Strong problem-solving abilities and a continuous improvement mindset. 
• Capable of balancing business needs with employee advocacy. 
• Strong organizational skills with the ability to manage multiple priorities and deadlines. 

Work Environment Capabilities 

• Ability to regularly be on the production floor and wear appropriate PPE. 
• Comfortable supporting shift-based operations (occasional off shift presence required). 
• Ability to maintain professionalism in a dynamic, scaling, or startup manufacturing environment. 

food safety requirements:  

• Notify supervision of any repairs or adjustments that may affect product quality or food safety. 
• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas. 
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company. 
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system. 
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system. 
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected. 
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required. 

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and well-being resources designed to support you physically, emotionally, socially, and financially, both in and out of work. 

• Comprehensive medical, dental, and vision coverage, effective day one! 
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance) 
• Paid Time Off to recharge and support work-life balance 
• Paid parental leave & adoption assistance (up to $10,000) 
• Parental support & family care benefits, including childcare resources and lactation support 
• 401(k) to support retirement planning with up to 9% in employer match 
• Wellness reimbursement (up to $500 for qualified wellbeing expenses) 
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support 
• Company-paid life insurance and short-term disability 
• Employer HSA funding (for HDHP participants) 
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month) 
• Learning & development programs to unlock your full potential 
• Rewards & recognition, matching gifts, free product, and Business Resource Groups 

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day. 

position location: Goodyear AZ 

reports to: Sr. HRBP 

travel requirements: 10% 

salary range: $95,000 - $105,000  

exempt/nonexempt: Exempt 

Your Impact

As an Automation Technician IV, you will serve as a senior technical leader within the

automation support team. You will lead advanced troubleshooting efforts, mentor junior

technicians, drive large-scale equipment improvements, and collaborate cross-functionally to

support high-volume automated manufacturing processes. You will play a key role in developing

technical standards, evaluating new automation technology, and ensuring system performance at

scale.

What You’ll Do

Location: Scottsdale, Arizona

Reports to: Senior Manager, Assets Reliability

• Lead complex equipment diagnostics and resolve high-impact automation issues

• Own system-level troubleshooting across electrical, mechanical, pneumatic, and software

domains

• Develop, implement, and optimize preventive and predictive maintenance programs

• Mentor and train lower-level technicians and production operators on automation best

practices

• Collaborate with Manufacturing Engineering and R&D to support new equipment

installation and qualification

• Design and improve test procedures to ensure product and process quality at scale

• Serve as technical liaison for automation projects involving external vendors and internal

stakeholders

• Drive continuous improvement initiatives to enhance equipment uptime, cycle time, and

reliability

• Champion documentation standards including technical drawings, training protocols, and

troubleshooting guides

• Support the integration and optimization of PLCs, vision systems, and robotic cells

• Interpret advanced schematics and execute electrical or mechanical modifications when

needed

• Lead root cause analysis efforts for recurring technical issues

• Promote a strong safety culture and compliance with operational best practices

What You Bring

• GED, High School Diploma, or Associate’s degree in engineering, automation, or related

technical discipline

• 8+ years hands-on experience in automated manufacturing systems

• Proven expertise with industrial control systems, including PLC programming (Allen-

Bradley preferred)• Strong proficiency with machine vision systems and robotic automation platforms

• Solid understanding of manufacturing execution systems (MES) and industrial

networking

• Experience with SolidWorks and CAD software for tooling design and documentation

• Familiarity with statistical process control (SPC) and failure mode analysis (FMEA)

• Demonstrated leadership experience in cross-functional technical teams

• Ability to read and interpret advanced schematics, blueprints, and electrical diagrams

• Excellent problem-solving skills and a proactive mindset toward continuous

improvement

• Strong communication skills and ability to lead technical training sessions

Benefits That Benefit You

• Competitive salary and 401(k) with employer match

• Discretionary paid time off

• Paid parental leave for all

• Comprehensive Medical, Dental, Vision plans

• Fitness & Wellness programs

• Emotional & Mental Wellness support

• Learning & Development programs

• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location

where you work.

Hi, we're Oscar. We're hiring a Sr. Specialist, Credentialing to join our Provider Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will solve complex issues or concerns impacting our provider credentialing process. You will act as a subject matter expert for credentialing. You will work cross functionally between teams across Oscar. You will track and trend provider and facility credentialing issues and partner with stakeholders to resolve escalated issues. You will support process improvement processes for the credentialing team.

You will report into the Manager, Provider Credentialing.

Work Location: This is a remote position, open to candidates who reside in: Alabama; Arizona; Arkansas; Colorado; Connecticut; District of Columbia; Florida; Georgia; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Maine; Maryland; Massachusetts; Michigan; Minnesota; Missouri; Nevada; New Hampshire; New Jersey; New Mexico; North Carolina; Ohio; Oregon; Pennsylvania; Rhode Island; South Carolina; Tennessee; Texas; Utah; Vermont; or Virginia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency: The hourly pay for this role is: $24.00/hr. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Responsibilities:

• Support, manage, or escalate complex issues that are not solved using conventional workflows.
• Effectively manage internal or external escalated transactions and communicate with appropriate parties for effective resolution in adherence to SLAs
• Act as a point person for stakeholders in other areas of the business to improve feedback loops and trend facility and provider credentialing issues
• Manage queue work and and assigned caseload through efficient dashboard management
• Collaborate daily with production and credentialing leaders on systemic issues and communicate blockers to care and satisfaction
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 1+ years of credentialing experience for facilities, adhering to NCQA standards
• 2+ years previous work experience in a fast-paced volume-based environment
• 2+ years strong quantitative or analytical skills focused on proactively identifying or solving problems
• Experience working in health insurance

Bonus points:

• Bachelor's Degree
• High school diploma or GED
• 1+ years of credentialing experience for practitioners, adhering to NCQA standards
• Background in health insurance
• Proficiency with non Microsoft business platforms
• Proficiency in using a credentialing or provider data repository
• Primary Source Verification
• Experience with healthcare data such as provider data
• Strong verbal and written communications, and interpersonal interactions

We are seeking an experienced Sr. Safety Specialist to join our team! As Sr. Safety Specialist, you will join forces with the Manager of Safety and Loss Prevention  to head up workplace safety initiatives for one of our distribution center operations! You will be on the front lines of production and immerse yourself in the trenches to promote HelloFresh’s vision, inspire change, raise the bar on safety performance, and champion a culture of safety!

Shifts:  Tuesday-Friday 3pm-1am  (flexibility is needed)

You will…

• Work with integrity and the utmost regard for the safety and health at HelloFresh
• Provides subject matter expertise either through education, training, and/or experience in multiple areas including environmental management, compliance, occupational safety, risk management and/or occupational health
• Ensure OSHA compliance within a HelloFresh/Green Chef Facility including but not limited to: Powered Industrial Trucks (PIT’s); New Hire safety training and ongoing safety training; Lockout/Tagout, Machine Guarding and Chemical Safety; all necessary recordkeeping and reporting including OSHA 300 Logs
• Assist management team during accident or injury investigations and root cause analysis
• Act as the management team’s subject matter expert for safety and security questions
• Ensure visibility of HSE initiatives at the site level (Behavior Safety, Safe Work Permit process, Safety Observations, Near Miss, etc) to all levels of operations management and recommend improvements in effectiveness. Demonstrate sound judgment based on observations and evaluation, by site, to determine safety meeting effectiveness and appropriate level of mentoring for safety meeting facilitators. Collect and analyze data to identify safety or injury trends and develop corrective actions
• Ensure contractors and visitors follow HelloFresh safety policies during their time on-site
• Assist with the site emergency action plan and liaison with local first responders when needed
• Conduct a Job Safety Analysis (JSA) of all routine and non-routine tasks performed on-site
• Promote safer forklift operations through training, observation and coaching operators
• Develop training materials including toolbox talks, standard operating procedures (SOP’s) and others
• Manage the relationship with site security and ensures security services are being provided for each DC
• Assist with inventory shrinkage and other deliberate damage/product theft investigations as needed
• Support other departments including quality, food safety, production and logistics as needed
• Use continuous improvement principles to identify ways to improve our processes and results

You are…

• Partner: you effectively listen, build rapport and communicate at all levels; you’re confident sharing ideas and are a trusted advisor for workplace safety
• Results-driven: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency.
• Programmatic: able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
• Inspirational: you know how to make an impact and deliver presentations that inspire and influence change
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for driving results in hyper-growth, constantly changing environments

You have…

• Minimum of 3 years of experience in occupational safety experience with knowledge of manufacturing/industrial EHS
• Bachelor’s degree in Safety, Occupational Health, or Environmental Health & Safety preferred; will consider high school diploma with 4+ years EHS experience
• Preferred Safety Certification: CSP, ASP, OHST, etc.
• Expertise in OSHA compliance, especially with powered industrial trucks, lockout/tagout, strain and sprain prevention.
• Superior communication and presentation skills with ability to influence across all levels of an organization
• Proficiency in Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

About Us

Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. 

With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go.

About the Job

The Cultivation Technician performs labor to assist in the upkeep, stocking, and fulfillment of growing cannabis, including, but not limited to; watering, feeding, flushing, pruning, washing, cloning, transplanting, harvesting, and facility maintenance under the supervision of the Cultivation General Manager. Attention to detail is extremely important.  This position will be the point person for Cultivation equipment preventative maintenance and checks, including filter changes, sensor checks, and other routine checks. 

What You Will Do

• Perform all tasks in the indoor harvest grow
• Be point person for HVAC preventative maintenance and checks, and equipment checks
• Mother plant maintenance, cloning, transplanting, nutrients and pH management, water management, positive airflow, temperature and humidity control, pest and disease control, IPM program implementation, plant transfer from veg to flowering.
• Manage plant scheduling and organization to precisely project all plant needs on a daily, weekly, and monthly basis to produce the best results for maximum plant yield.
• Cataloguing and maintaining organization of plants, tags, and pruning biomass
• Knowledge of pest and disease control management a plus. 
• Maintain and follow the cultivation department policies and procedures.
• Wash and sanitize all equipment. Scout all equipment, ensuring all tools are free of pests, viruses or disease.
• Must be able to adapt to various strains, styles and types of cannabis they are cultivating; adjusting techniques to maintain a steady pace and quality.
• Breakdown flowers off stem and stalk of plant to separate unusable waste from useable product; employee must track the amount of unusable waste for each batch.
• Knowledge or experience with METRC compliance is a plus.
• Demonstrate accurately and thoroughly in a timely manner to meet production standards.
• Work in a timely manner and strive to increase productivity.
• Maintain organization and cleanliness of the cultivation facility while performing job duties.
• Exhibit competency in basic organizational, tracking and communication skills.
• Works in a timely manner to efficiently meet goals while consistently producing quality product.
• Employee must be able to follow basic instructions and take constructive feedback from their managers to maintain quality standards and production goals.
• Employee must show up on time for work every day ready to work.
• Employee must exhibit personal hygiene and follow the health guidelines set forth by the company and the state while processing patient medicine.
• Cultivation staff is responsible for clean-up of all processing areas and equipment at the end of every shift. 

What We Are Looking For

• Minimum age of 21 years or older and pass a criminal background check
• High school or equivalent
• May require working rotating shifts with varied hours/day, including evenings, weekends, holidays, and special events
• Previous agricultural/warehouse/manufacturing/laborer experience preferred.
• Adhere to company mission statement, while maintaining high ethical standards and professionalism.
• Ability to be flexible and work in various sectors of the department as needed an/or requested by their direct supervisor; this may include but is not limited to, helping grow staff with small tasks, cleaning and/or moving supplies and equipment and/or helping the packaging department or working at other locations as needed.
• Must be able to identify various problems with any strain/product and communicate with direct supervisors as necessary.
• Have a basic understanding of cannabis laws, rules and regulations set forth by the state; a pursuit to further their understanding and knowledge of the industry and the laws is appreciated and commendable.
• Must work well with others and ability to adapt quickly to changes in policy, procedure, methods and technique. Frequent contact with supervisor via face-to-face discussions
• Use of independent judgment regarding product processing, keeping quality, projections and goals in mind.
• Help create a proactive and positive environment; a positive attitude and self-motivation to help produce high quality manicured product, while meeting and/or exceeding personal and/or company goals.
• Ability to work with, help, guide, challenge and motivate other team members to create a cohesive unit.
• Must manage their time during work efficiently to meet goals while consistently producing quality product.
• Must be able to follow basic instructions and ability to take constructive criticism from their managers to maintain quality standards and production goals.
• Must understand and implement the rules, regulations, policies, and procedures of the company and the cultivation department.
• Fundamental knowledge, as well as the ability to be taught and guided in areas related to cultivation with other areas being taught as the employee shows interest while still maintaining their capabilities as a cultivation technician.
• Skill in analyzing potential problems with a plant or the product being processed.
• Shows self-motivation/innovation and the ability to work well with all members of their staff and the company, as well as with their direct supervisor.
• Ability to listen well and communicate effectively various audiences, especially with the direct supervisors and other co-workers.
• Other duties as assigned

Physical Requirements/Work Environment

• Must be able to lift up to a maximum of 50 lbs. occasionally without assistance or 100 lbs. with assistance.
• Regularly required to perform carrying, grasping, lifting, walking, standing, some bending/crouching, stooping, stretching, talking, hearing, seeing and repetitive motions.
• Must be able to stand for extended periods of time while maintaining focus.
• Able to be in varying temperature and humidity environmental conditions
• Must not be allergic to or have a fear of insects.

Work is performed in a fast-paced cannabis grow location. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

Why Connected?

Connected is an exciting and innovative workplace with a highly engaged workforce brought together by a shared passion to be the best in the business.  We are on a mission to breed, grow and sell the best cannabis in the world!  This is a super unique opportunity to be part of the start-up stage of the booming cannabis industry.  We are looking for exceptional people to join our team as we transition into the next phase of our business ventures and become a leader in the cannabis space.  

• Competitive Pay
• Employee Discounts at Connected retail stores
• Employee Assistance Program, PTO
• Career Growth and Internal Advancement Opportunities
• Chance to work in an exciting new start-up industry with awesome people!

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent to this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

The company is an Equal Opportunity Employer, a drug free workplace, and complies with ADA regulations as applicable.

About your role

We are looking for a forward-thinking Data Engineering Intern to join our team for Summer 2026. This isn't just a role about moving data from point A to point B; it’s about rethinking how those pipelines are built. You will sit at the intersection of core infrastructure and AI, building robust ETL processes while leveraging AI technologies to automate the very workflows you create.

Your mission is dual-purpose: you will support our Business Intelligence efforts and directly influence our product roadmap by turning raw data into actionable insights through advanced dashboards and automated workflows.

A Day in the Life

• Build & Orchestrate: Design, develop, and maintain ETL pipelines to ingest data into our Snowflake warehouse using Python, SQL, and Airflow.
• AI-Driven Automation: Implement AI-powered solutions to streamline engineering tasks, including:
• Automating code generation and documentation.
• Building AI-driven data quality checks and anomaly detection.
• Developing "self-healing" pipelines that can identify and alert on ingestion errors.
• Insight Generation: Use Jupyter Notebooks and Streamlit to analyze data and build internal tools that help our product team make data-driven decisions.
• Visualization: Create high-impact dashboards in Tableau that translate complex data into a clear narrative for stakeholders.
• Agile Collaboration: Participate in daily Scrum huddles, manage tasks via Jira, and work closely with product owners and QA to promote code to production.
• Cloud Infrastructure: Interact with cloud services via CLI and manage containerized environments using Docker and Kubernetes.

What you’ll need

• Academic Status: Currently pursuing an undergraduate degree with a targeted graduation date in 2026 or early 2027, or pursuing a degree in Computer Science, Data Science, or a related quantitative field.
• Programming Mastery: Expertise in Python and SQL
• Infrastructure Mindset: A strong understanding of Data Warehousing (Snowflake) and ETL orchestration (Airflow).
• DevOps Curiosity: Familiarity with CLI, Docker, and Kubernetes for managing cloud-based environments.
• Analytical Toolkit: Experience with Jupyter Notebooks, Tableau, or Streamlit.
• Problem Solver: A proactive approach to using AI/LLMs to automate repetitive tasks and improve system reliability.

The Summer "Win"

By the end of your 10-week internship, you will have designed and deployed a functional ETL pipeline that feeds into a custom Insights Dashboard. Your work won't just sit in a folder, it will be used to influence our official product roadmap.

Interview Process

• Recruiter Phone Screen
• Technical Assessment 
• Hiring Manager Interview
• Team Interview

What The Role Is

The Operations Specialist II will play a key role in assisting the Operations Manager and Operations Engineer by assuring the highest level of safety, reliability and environmental standards while optimizing asset production and profitability. The Operations Specialist II will be responsible for supporting all day-to-day real-time Reporting, Performance, and Monitoring Center (RPMC) activities acting as the on-shift Operations Specialist for all assets under the CEG 12 GW portfolio including Wind, Solar and Battery Storage. This position requires working 12.5 hour rotating shifts, including nights, weekends, and holidays, to ensure continuous operations and monitoring of the CEG utility fleet.

This position is a full-time, on-site position in our operations center based in Scottsdale, Arizona.

If you don’t meet 100% of the below qualifications but see yourself contributing, please submit your resume.

What You'll Be Doing

• Proactively monitor and evaluate real-time activities, performance, and operational status of Clearway Energy Utility Operating Assets to determine root cause and maintain utmost data integrity for operational events
• Operator will also be expected to understand and proactively identify abnormal operating and alarm conditions that arise during the shift and react accordingly
• Ability to manage power plant operations considering different requirements for each plant based on location, generation type, interconnect requirements, regional regulations and customer contractual requirements in a high stress and time sensitive environment.
• Answer phones and emails during shift
• Coordinate, document, and implement all necessary remedial actions to maximize the availability of the equipment and production/revenue according to pricing, resources, forecasts, and maintenance procedures.
• Interpret and execute activities associated with asset contracts (PPA’s, LGIA’s, O&M agreements) including capacity scheduling/reporting, telemetry issues, or remote-control capability impacts
• Operate multiple power plants IAW regulatory operating requirements (i.e.  CPUC/WECC/Prudent Utility Practices)
• Coordinate with the Field Operations teams, including Site Managers, Supervisors, and technicians in daily activities for plant status verifications, downtime reporting, and safe actions of remote equipment
• Coordinate with external entities such as Scheduling Coordinators, Transmission Operators, and Reliability Entities for the performance of status notifications or Operating Instructions
• Support the commissioning of projects by coordinating test energy scheduling and power plant operations activities ensuring safety, regulatory, environmental, and operating compliance Maintain confidentiality and sensitivity with respect to all functions of DEI

What You'll Bring

• Ability to coordinate multiple activities and ensure safety, quality, and schedule adherence.
• Minimum of two (2) years’ experience in operations is required; three to four (3–4) years preferred. Experience in a Solar, Wind, or BESS Field Technician role may be considered toward this requirement.
• Able to demonstrate competent technical knowledge of plant and system processes and experience in operating electrical and SCADA systems.
• Ability to take direction, identify problems, develop solutions, conduct analysis independently and in collaboration with others
• Ability to work in difficult customer situations and show strong verbal and written communication skills.
• Ability to work in a high-stress environment where decisions directly impact personnel safety and equipment reliability
• Ability to work rotating shifts of 12.5 hours, including nights, weekends, and holidays
• Available for 24-hour on-call duty to meet customer requirements
• GED or High School Diploma
• Must possess a current NERC Reliability Coordinator (RC) certification, or have the ability to obtain certification within six (6) months of start date
• If you don’t meet 100% of the above qualifications but see yourself contributing, please submit your resume.

What Would Be Nice

• Bachelor's degree or formal operations apprenticeship training or equivalent preferred.
• Possess knowledge of functional systems interactions
• Attention to critical elements in a complex and regulated environment.

Clearway will not sponsor non-immigrant visas for this position (H-1B, TN, E-3, etc.).

What The Role Is

Reporting to the Manager of Project Engineering, the Project Engineer is responsible for managing the review, coordination, and approval of the detailed design package for Clearway Energy Group’s pipeline of solar and energy storage projects throughout the U.S. As part of the Engineering & Strategic Procurement department, the Project Engineer will also work with internal and external personnel to provide optimized designs, participate in the negotiation and execution of key contract exhibits, and support construction and commissioning activities by reviewing and approving commissioning test reports. The Project Engineer will work closely with Clearway Energy’s internal departments, including Origination, Development, Development Engineering, Construction, Procurement, Project Finance, and O&M; as well as with EPC contractors, Independent Engineers, financing parties, and other consultants, contractors, and stakeholders as needed.

This is a hybrid role based in one of our office locations in San Francisco, San Diego, Scottsdale, Houston, or Denver.

If you don’t meet 100% of the qualifications but see yourself contributing, please submit your resume.

What You'll Be Doing

• Technical lead and primary design and engineering point of contact for the Development and Construction teams, supporting intermediate- to advanced-stage development of utility-scale PV, PV+Storage, and stand-alone energy storage projects.
• Manage all resources, internally or externally, as necessary to obtain or review final site due diligence required to finalize scope, project costs, schedule, energy output, and risks with an independent EPC contractor or developer.
• Review engineering deliverables to ensure the final design meets contractual, cost, and performance requirements for our customers and financing partners.
• Develop, refine, or evaluate energy input assessments and power output expectations. Perform or oversee analyses to optimize site layouts, engineering design, and equipment selection to maximize performance and minimize lifecycle costs.
• Direct activities of designers, consultants, and contractors, and manage meetings and conference calls to achieve efficient use of resources, meet deadlines for deliverables, minimize delays, avoid crises, and resolve conflicts.
• Write, edit, and/or review technical scope of work documents, specifications, procedures, site reports, progress reports, feasibility studies, proposals, presentations, etc. Review and negotiate technical aspects of EPC contracts, interconnect agreements, etc.
• Coordinate with the Development team and external consultants to deliver energy resource predictions and production simulations, shading studies, electrical schematics, plant plans and equipment layouts, system cost estimates, EPC contracts, technical exhibits, etc.
• Review, manage, and maintain contractor deliverables during construction to meet critical contractual and financing milestones, including site, civil, structural, and electrical plans, permitting, and construction documents.
• Support construction as a technical escalation point and owner’s representative to mitigate delays and scope creep to maintain schedules and budgets.
• Represent Clearway (CEG) in interviews, meetings, and negotiations with clients, project developers, suppliers, consultants, utilities, and regulatory authorities.

What You'll Bring

• B.S. degree in mechanical, electrical, or civil engineering, or related subject.
• M.S. degree and/or P.E. desirable.
• Minimum 2+ years of solar/BESS industry experience, including 1+ year of direct EPC experience completing the detailed design, permitting, and construction of solar projects, and 1+ year of storage experience.
• Understanding solar and storage project design, optimization trade-offs, and familiarity with the current solar and storage market, equipment suppliers, contractors, typical technical specifications, and costs.
• Experience with solar and storage project financing and independent engineer requirements.
• Understanding of solar and storage energy estimates, losses, assumptions, and standards.
• Experience with review and negotiation of engineering, procurement, and construction contracts and technical exhibits for solar and storage facilities.
• Experience managing consultants and contractors.
• Working knowledge of relevant U.S. and IEC equipment standards, codes, and construction practices.
• Detail-oriented and self-motivated with the ability to perform in a dynamic and collaborative working environment.
• Ability and willingness to travel (~20%) and occasionally to work after hours on short notice, when necessary.
• Proven ability to organize and prioritize work, manage relationships with clients, colleagues, consultants, and contractors.
• Excellent written and verbal communication, mathematical abilities, analytical and creative design skills, and problem-solving skills; team-oriented with the ability to work alone when needed.

Clearway will not sponsor non-immigrant visas for this position (H-1B, TN, E-3, etc.).

#LI-Hybrid

What The Role Is

Reporting to the Senior Director, Market Optimization & Trading, the Manager of CRR & FTR Trading is responsible for developing, executing, and optimizing Clearway’s congestion management strategies through active participation in ERCOT and CAISO’s Congestion Revenue Rights (CRR) and Day-Ahead markets and the PJM Financial Transmission Right (FTR). This role focuses on identifying, analyzing, and monetizing congestion opportunities while managing the company’s nodal risk and basis exposure across its generation portfolio.  This role will also be tasked with developing hedging and risk management strategies across other parts of the portfolio. The position requires strong analytical, modeling, risk management, and trading skills to inform commercial decisions and support portfolio optimization within a rapidly expanding renewables platform.

What You'll Be Doing

CRR / FTR Trading & Position Management

• Develop and execute CRR, FTR, and congestion trading strategies to hedge and optimize portfolio congestion risk across ERCOT, CAISO, and PJM.
• Analyze historical and forecasted congestion patterns to identify trading opportunities in monthly and annual CRR auctions.
• Manage portfolio-level exposure to nodal price risk through CRR / FTR acquisitions, sales, and virtual positions.
• Support the Real-Time and Day-Ahead MOT team with congestion insights and locational pricing forecasts.
• Collaborate with Market Fundamentals, Asset Management, and Origination to align CRR strategies with commercial hedging and offtake structures.
• Monitor project-level financial performance tied to congestion costs, basis exposure, and hedge efficiency.
• Maintain dashboards and reporting tools to track CRR positions, portfolio exposure, and P&L attribution.

Analytics & Modeling

• Utilize power flow and production cost modeling software (e.g., Dayzer and PROMOD) to forecast congestion and simulate transmission constraints.
• Coordinate with Fundamentals and Analytics teams to enhance modeling of nodal prices, transmission outages, and topology changes.
• Leverage programming tools such as Python, R, SQL, and Power BI to automate congestion analytics and scenario back-testing.
• Research regulatory filings, transmission plans, and outage schedules to anticipate market shifts.

Market Fundamentals

• Conduct in-depth analysis of ERCOT, PJM, and CAISO’s transmission topology, load growth, and renewable generation trends.
• Monitor weather, outage, and project interconnection developments that impact congestion patterns.
• Communicate congestion forecasts and market insights to internal stakeholders, including senior management and trading desks.

Risk & Energy Market Strategy

• Develop portfolio risk limits and maintain portfolio-level risk metrics accounting for cross-market correlations in energy, congestion, and REC prices.
• Review forward market price volatility curves and correlation assumptions for stochastic risk modeling.
• Facilitate trading strategy performance benchmarking and establishing risk limits.
• Develop and apply portfolio optimization techniques to drive hedge strategy decisions while balancing the risk-adjusted revenue of Clearway’s renewable assets. Hedging strategies include DART optimization, CRR/FTRs, term hedge, and PPA transactions. Perform daily and weekly portfolio assessments to identify opportunities to maximize portfolio profit opportunities and identify risks.

Governance, Compliance & Risk

• Ensure CRR/FTR trading activities comply with corporate and project-level risk policies, market rules, and Market protocols. • Work closely with Risk, Accounting, and Settlements to reconcile positions, P&L, and collateral management.
• Maintain compliance documentation and participate in periodic audits.

Collaboration & Commercial Support

• Partner with Market Fundamentals, Origination, Development, and Asset Management teams to incorporate CRR/FTR and congestion considerations into project siting and contracting decisions.
• Provide market intelligence and due diligence support for M&A transactions, new developments, and repower evaluations.
• May impact departmental budgeting, strategic planning, and procedural change

What You'll Bring

• Bachelor’s degree in Engineering, Economics, Finance, or related field.
• 6-10 years of power market experience, with at least 2+ years directly in CRR, FTR, nodal, or virtual trading.
• Experience using ERCOT and CAISO CRR auction tools, Dayzer, UPLAN, or similar transmission models.
• Prior experience in energy trading, asset optimization, or market analytics required.
• Ability to construct power fundamental models for pricing, load, generation, flow, and outages using various methodologies
• Ability to build Quant Lib utilizing stochastic calculus and Option Models for deal valuation.
• Deep understanding of ERCOT, CAISO, and PJM market design, CRR/FTR auction processes, transmission planning, and nodal pricing. Dayzer experience is required.
• Strong quantitative, analytical, and problem-solving abilities.
• Excellent communication skills to translate technical results into commercial strategy.
• Proficiency with Excel, PowerPoint, and Power BI.
• Familiarity with congestion and risk management strategies for renewable and storage assets.
• Highly proficient in developing predictive models using mathematical and statistical methods to identify, analyze, and mitigate energy market risks with an understanding of option valuation and Greeks.

What Would Be Nice

• Advanced degree preferred
• Advanced skills in Python, R, or SQL strongly preferred
• Familiarity with battery, wind, or solar congestion profiles is a plus.

Clearway will not sponsor non-immigrant visas for this position (H-1B, TN, E-3, etc.).

#LI-Hybrid

Job Summary: 
At LG Energy Solution Arizona, Inc., the Engineer II – Cell Quality Assurance will play a key role in improving manufacturing methods and procedures within the battery electrode production process to ensure products meet company quality specifications. Working closely with production, engineering, and quality teams, this role evaluates manufacturing processes, analyzes quality data, and implements improvements to strengthen product reliability and process consistency. The Engineer II applies quality tools such as PPAP, PFMEA, SPC, Gage R&R, calibration systems, and corrective and preventive actions to address production issues and support continuous quality improvement. Through cross-functional collaboration and data-driven analysis, this role helps ensure battery cell components meet established standards for quality, reliability, and performance.

Report To: 
Sr. Manager, Cell Quality Assurance 

Responsibilities:
• Develop and document inspection Standard Operating Procedures (SOPs) to ensure inspection reliability and verify applicability within inspection and testing processes.
• Analyze production process conditions and manufacturing data to identify root causes of electrode nonconformance, including field quality issues, and implement corrective actions in collaboration with cross-functional teams.
• Conduct analysis of nonconforming electrode samples, document investigation results, report findings to headquarters, and implement corrective actions to prevent recurrence.
• Utilize analytical and statistical methods, including Statistical Process Control (SPC), to monitor electrode manufacturing quality, identify potential risk factors, and implement preventive quality measures.
• Perform surveillance audits of electrode production processes to verify compliance with quality standards, procedures, and operational requirements.
• Review and approve PPAP documentation and 4M process changes related to electrode manufacturing to ensure quality requirements are maintained.
• Perform cell validation testing, including performance, safety, and reliability evaluations, to confirm product quality and manufacturing process stability.
• Maintain worksite organization and cleanliness in accordance with 5S3R standards (Sort, Set in Order, Shine, Standardize, Sustain; Right Location, Right Quantity, Right Container) to support safe and efficient electrode inspection and testing operations.

Qualifications:
• Bachelor’s degree in Engineering required (Chemical, Electrical, Mechanical, Industrial, or Manufacturing Engineering preferred).
• 3+ years of experience in Quality Engineering or Manufacturing Engineering within an automotive or high-volume manufacturing environment, including internship or co-op experience.
• Experience supporting high-volume production environments, including development and implementation of Control Plans, PFMEA, and process controls.
• Knowledge of quality methodologies and problem-solving tools, including Minitab, Six Sigma, and 8D problem-solving methods.
• Experience using Microsoft Office and Minitab for data analysis and reporting.
• Knowledge of electrochemistry and lithium-ion battery cell materials (e.g., cathode, anode, separator) preferred.
• Experience performing cell validation testing, including performance, safety, and reliability testing.

Skills:
• Knowledge of APQP, inspection equipment and techniques, and root cause failure analysis methodologies.
• Familiarity with capability studies, statistical analysis, and manufacturing process evaluation.
• Understanding of PFMEA, Control Plans, PPAP, 8D/5-Why problem solving, and fault tree analysis (FTA).
• Knowledge of SOPs, Control Plans, CTQs, and parameters used for conducting process audits.
• Strong data analysis and reporting capabilities, including the ability to prepare technical reports and summarize quality findings.
• Excellent written and verbal communication skills with the ability to collaborate across production, engineering, and quality teams.
• Demonstrated teamwork and effectiveness in achieving organizational goals.

Job Summary: At LG Energy Solution Arizona, Inc., the Engineer II – IT MES Process Innovation will play a key role in advancing smart manufacturing initiatives by supporting and improving Production IT systems, including the Manufacturing Execution System (MES), data analysis platforms, and reporting tools. This role partners with production, engineering, and IT teams to analyze manufacturing processes, implement system enhancements, and support IT solutions aligned with user requirements and business and process changes, driving continuous improvement and operational efficiency across manufacturing operations.

Report To: Sr. Manager, Process Innovation

Responsibilities:
• Analyze manufacturing processes and identify opportunities for system enhancements within Production IT systems, including the MES.
• Design, configure, and implement MES and production system improvements to enhance manufacturing efficiency, system performance, and operational visibility.
• Collaborate with production, engineering, and IT teams to develop and deploy technology solutions that optimize manufacturing processes and support evolving operational requirements.
• Troubleshoot system issues impacting production operations and Smart Factory systems, performing root cause analysis and implementing corrective actions to maintain system reliability.
• Monitor and optimize system integration and data flow across MES, WMS, and ERP platforms to improve data consistency, inventory accuracy, and system performance.
• Execute IT initiatives and system enhancement projects that support digital manufacturing and smart factory capabilities.
• Partner with global engineering teams and headquarters stakeholders to align system capabilities with manufacturing process improvements and business requirements.
• Coordinate with internal teams and external technology vendors to implement and maintain IT equipment, software solutions, and system configurations supporting manufacturing operations.

Qualifications:
• Bachelor's Degree in Computer Science, Information Technology, Industrial Engineering or a related field.
• 3+ years of experience in Information Technology, Manufacturing Systems, or related technical environments.
• Experience supporting or implementing Manufacturing Execution Systems (MES) and ERP systems (e.g., SAP) in a manufacturing environment.
• Experience working on data analysis initiatives and production system improvement projects.
• Understanding of manufacturing processes and production systems and their integration with IT solutions.
• Knowledge of IT best practices, including system architecture, programming concepts, and cybersecurity principles.
• Ability to work flexible hours when required to support production operations and collaborate with global teams and headquarters stakeholders.

Skills:
• Strong communication and cross-functional collaboration skills.
• Experience working with data analysis and reporting tools to support operational decision-making.
• Familiarity with project management tools and methodologies.
• Programming and data visualization experience with tools such as Python, SQL, and Power BI preferred.
• Knowledge of AI or advanced analytics solutions preferred.
• Proficiency in Microsoft Office Suite.

Job Summary: At LG Energy Solution Arizona, Inc., the Specialist II – Customs Compliance will play a key role in supporting U.S. import customs and Foreign Trade Zone (FTZ) operations to ensure regulatory compliance and efficient material flow. This role manages daily import activities, coordinates with customs brokers and freight forwarders, and maintains accurate import documentation and data in accordance with U.S. trade regulations. Working closely with internal stakeholders and global partners, the Specialist II helps ensure compliance with customs requirements while supporting the timely movement of materials across the supply chain.

Report To: Sr. Manager, Customs Compliance

Responsibilities:
• Lead daily U.S. import customs clearance activities in compliance with CBP regulations and company trade compliance policies.
• Review and validate shipping documentation and entry data to ensure accuracy, completeness, and regulatory compliance.
• Coordinate with customs brokers and freight forwarders regarding shipment documentation, entry filings, and customs clearance status.
• Monitor import shipments and drive resolution of routine customs or operational issues, escalating complex matters when necessary.
• Maintain and manage Foreign Trade Zone (FTZ) inventory records and compliance documentation in accordance with FTZ regulatory requirements.
• Perform ERP and FTZ system data management and verification to ensure accurate material tracking and reporting.
• Maintain import compliance records including HTS classification, country of origin, valuation data, and entry documentation.
• Collaborate with logistics, purchasing, and production teams to ensure efficient material flow and compliance with import regulations.

Qualifications:
• Bachelor’s degree in Supply Chain, International Business, Logistics, or a related field.
• 3+ years of experience in import customs, international logistics, or trade compliance.
• Experience working with freight forwarders, customs brokers, or international shipping operations.
• Knowledge of U.S. import regulations and customs documentation requirements.
• Familiarity with Foreign Trade Zone (FTZ) operations and customs compliance processes preferred.
• Ability to work flexible hours as needed to support import operations and coordinate with global partners, brokers, and logistics providers.

Skills:
• Basic understanding of U.S. Customs regulations, including CBP requirements, HTS classification, Country of Origin (COO), and valuation principles.
• Experience working with customs brokers and freight forwarders to support import operations.
• Experience using ERP systems, with SAP preferred.
• Strong documentation management and data accuracy skills to ensure compliance with import regulations.
• Ability to identify operational issues and assist in coordinating resolutions within customs and logistics processes.
• Strong communication skills, both written and verbal, to effectively coordinate with internal teams and external partners.

Job Summary:
At LG Energy Solution Arizona, Inc., the Sr. Engineer- Quality Systems leads quality assurance activities for lithium-ion battery cell manufacturing, ensuring electrode production processes consistently meet company specifications, safety standards, and reliability requirements. This role drives root cause investigations of complex quality issues, oversees implementation of corrective and preventive actions, and strengthens process controls across manufacturing operations. The Senior Engineer partners with production, process engineering, and global quality teams to analyze manufacturing performance, guide quality improvement initiatives, and ensure alignment with corporate quality systems. Through advanced data analysis, quality tool application, and technical leadership, this role helps maintain product quality, process stability, and continuous improvement in battery cell manufacturing.

Report To: 
Sr. Manager, Quality Assurance

Responsibilities:
• Lead the development, implementation, and continuous improvement of the organization’s Quality Management System (QMS) to ensure compliance with ISO, IATF, and other applicable quality standards.
• Manage activities related to quality system certification, including preparation for external certification audits, coordination with auditors, and ensuring ongoing compliance with certification requirements.
• Oversee and execute internal audit programs, ensuring audits are conducted effectively and corrective actions are implemented to address identified gaps.
• Develop, maintain, and standardize quality system documentation, including procedures, policies, work instructions, and records required to support certification and regulatory compliance.
• Drive organization-wide corrective and preventive action (CAPA) processes, ensuring issues identified through audits, performance metrics, or investigations are resolved effectively.
• Collaborate with cross-functional teams including Production, Engineering, Purchasing, and Quality to integrate quality system requirements into operational processes.
• Coordinate with headquarters and global sites to align quality system standards, share best practices, and support corporate quality initiatives.
• Monitor quality system performance metrics and drive continuous improvement initiatives to strengthen process control and maintain certification readiness.

Qualifications:
• Bachelor’s degree in Engineering or a related technical field; equivalent diploma with relevant experience may be considered.
• 7+ years of experience in quality engineering, manufacturing quality, or quality management systems within an automotive or high-volume manufacturing environment.
• Certified Internal Auditor certification preferred, including IATF or ISO.
• Experience conducting or supporting quality management system audits, including internal or external auditing activities.
• Experience with metrology, measurement system analysis (MSA), and calibration programs.
• Strong experience applying Automotive Core Tools, including FMEA, Control Plans, SPC, and MSA.
• Demonstrated problem-solving expertise, with Six Sigma Green Belt or equivalent methodology experience preferred.
• Experience working with cross-functional teams within manufacturing environments, including production, engineering, and supplier quality teams.
• Ability to work flexible hours as needed to support global collaboration and operational requirements.

Skills:
• Strong experience with IATF compliance and audit management.
• Experience implementing and maintaining Quality Management Systems (QMS) within manufacturing environments.
• Experience planning and executing internal quality audits.
• Proficiency in Automotive Core Tools, including APQP, PPAP, FMEA, Control Plans, MSA, and SPC.
• Expertise in corrective action processes and 8D problem-solving methodologies.
• Experience managing process changes using 4M change control methodologies.
• Strong knowledge of document control systems and process standardization practices.
• Experience managing Customer-Specific Requirements (CSR) within automotive quality systems.
• Strong cross-functional leadership and communication skills across production, engineering, and quality teams.
• Advanced data analysis and statistical problem-solving capability.

Your Impact

Law enforcement agencies need training systems informed by real data about how officers perform in the field. We've spent the last few years collecting that data and validating the data products that create actionable insights that trainers can use to make encounters more effective, less injurious, and safer for everyone involved. We've shipped the simple models, but now we need to get our customer-validated models into production. Your job is not just to ship them, but to ensure that we have a strategic pipeline to continue delivering data products for our customers for years to come. What works in research needs to be production-grade, reliable, and reusable.

We're a small, technically deep team embedded in Axon's TASER pillar. Our work spans hardware telemetry and behavioral science — we analyze TASER device data, build models that drive training recommendations for law enforcement agencies, and ship the analytical tools that get those insights to the people who can act on them. Our analyses reach the C-suite. Our models become user-facing features. We're working toward Axon's Moonshot: reduce fatal officer-involved shootings by 50% in the next decade.

The head of product was a Staff Engineer. Our TPM ran a 60-person engineering organization. Both product managers have quantitative degrees — applied mathematics and engineering. Our program manager for TREND is a former state police lieutenant with over 30 years of experience in law enforcement. Our designer is part of the team, not separated from it. We built this team to cover the full space — engineering, data, product, and domain — and this hire is the next deliberate addition.

This is the opposite of a silo — and it comes with a tradeoff: you won't always have another SWE in the room, so you'll need to be technically self-sufficient. What you get in return is a team with more depth of experience per person than most engineering environments you've worked in.

What You’ll Do

Location: This role is based out of one of our US-based offices (Seattle or Scottsdale) and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation.
Reports to: Director, TASER Data Science

• Build and ship data products: dashboards, metrics systems, and recommendation tools that drive real decisions
• Own production ML deployment — bring models from research to reliable production systems with monitoring, versioning, and operational rigor
• Build and own data pipelines from TASER device telemetry through to analytics surfaces used by agencies and internal stakeholders
• Set technical direction for the team's engineering practices — the data scientists here write code and want to do it better; you'll be the senior engineering voice they've been missing
• Work across the full stack — device-side data ingestion through user-facing analytics — and move between projects to build breadth
• Use AI tools as a core part of your development workflow, not a novelty

What You Bring

Must-haves:

• You write production code at a high standard — strongly typed, comprehensively tested, designed for the people who will maintain it after you. We write Python like software engineers, not data scientists.
• You've deployed and operated ML systems in production: model serving, monitoring, failure handling, and the operational rigor that keeps them running
• You identify the most important technical work and go after it — you've shaped technical roadmaps, influenced peers and organizational direction, and moved goals forward with or without explicit direction
• You define the problem as much as you solve it — you thrive in a team where requirements evolve as you learn, and you see that as a feature, not a bug
• You've worked with real-world messy data: device logs, behavioral data, event streams, or similar

Strong preferences:

• Advanced degree in a quantitative or analytical field — PhDs are very welcome, we already have three
• Intellectual background outside computer science is genuinely valued here: statistics, physics, engineering, biology, economics, linguistics, philosophy — it doesn't have to be a "hard science." We hire for intellectual diversity because it makes the work better.
• Hands-on experience with ML production tooling: model registry, serving infrastructure, pipeline orchestration, and model monitoring
• Experience with cloud data platforms in an ML context (Azure ML, Databricks, Snowflake) and batch or streaming pipeline architecture
• Experience with hardware-adjacent data: device telemetry, IoT event logs, or similar

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Position Overview: 

 This leader is someone who exercises good judgment and makes sound business decisions and has a proven ability for leading a full-service team with multiple daily functions to oversee.  A successful candidate will have a strong leadership foundation and be a self-starter who independently and successfully manages inventory levels along with ever-changing customer business requirements.  The candidate must place great emphasis on high quality work paired with efficient production while also effectively fostering sustainable engagement.  It is essential that this leader has a true customer-centric mindset, mindful of internal and external customers.  The candidate should be able to assist Verra Mobility personnel with the development and maintenance of training materials that they will use to train incoming processors.

This Operations Supervisor will take direction from and collaborate closely with the Operations Manager of Event Processing within Verra Mobility’s Government Solutions division. 

Responsibilities:  

• Develops and motivates employees by means of strong communication, timely feedback, valuable coaching, and well-written and meaningful performance reviews.
• Manages day-to-day business operations by monitoring current inventory levels and future forecasts to ensure adequate staffing to meet or exceed customer-specific SLA requirements.
• Actively identifies ways to continually create a work environment where employees feel highly valued and engaged.
• Conducts regular 1-on-1 sessions with each employee while also regularly communicating with their team via ongoing staff meetings and/or team huddles.
• Works with leader and Human Resources to address any sensitive employee performance and/or behavior issues in a very timely manner.
• Tracking attendance and tardiness; provides progressive discipline for attendance, performance, and/or behavior issues.
• Develops and continually strengthens working relationships with other internal departments, customers, and third-party vendors.
• Serves as a change-agent in helping to implement process and/or organizational change efforts across the department.
• Independently engages in service recovery activities by addressing escalated customer issues either in person, over the phone, or via email communications.
• Develops and continually strengthens working relationships with other internal departments, customers, and third-party vendors.
• Manages day-to-day business operations by monitoring current inventory levels and future forecasts to ensure adequate staffing to meet or exceed customer-specific SLA requirements.
• Grows a strong understanding of the tasks and responsibilities of their direct reports and is capable of assisting in these tasks weekly, including but not limited to: Data Entry, Mailroom, and Evidence Package support.
• Perform other duties as assigned.

Required Experience:

• Bachelor’s degree required, or equivalent work experience.
• At least two years of supervisor experience, with a startup or experience building a team is a plus.
• Ability to develop and successfully engage with employees.
• Strong analytical, problem solving, and decision-making skills.
• Ability to maintain professionalism and to work well with others.
• Exceptional relationship building skills, both internal and external.
• Strong verbal and written communication skills.
• Quality driven with a strong attention to detail.
• Ability to prioritize, multi-task and meet all assigned deadlines.
• Strong computer skills using Microsoft Office (e.g., Word, PowerPoint, and especially Excel).
• Successful completion of the Nlets fingerprinting background assessment

About Us

Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. 

With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go.

About the Job

The Cultivation Technician performs labor to assist in the upkeep, stocking, and fulfillment of growing cannabis, including, but not limited to; watering, feeding, flushing, pruning, washing, cloning, transplanting, harvesting, and facility maintenance under the supervision of the Cultivation General Manager. Attention to detail is extremely important.  This position will be the point person for Cultivation equipment preventative maintenance and checks, including filter changes, sensor checks, and other routine checks. 

What You Will Do

• Perform all tasks in the indoor harvest grow
• Be point person for HVAC preventative maintenance and checks, and equipment checks
• Mother plant maintenance, cloning, transplanting, nutrients and pH management, water management, positive airflow, temperature and humidity control, pest and disease control, IPM program implementation, plant transfer from veg to flowering.
• Manage plant scheduling and organization to precisely project all plant needs on a daily, weekly, and monthly basis to produce the best results for maximum plant yield.
• Cataloguing and maintaining organization of plants, tags, and pruning biomass
• Knowledge of pest and disease control management a plus. 
• Maintain and follow the cultivation department policies and procedures.
• Wash and sanitize all equipment. Scout all equipment, ensuring all tools are free of pests, viruses or disease.
• Must be able to adapt to various strains, styles and types of cannabis they are cultivating; adjusting techniques to maintain a steady pace and quality.
• Breakdown flowers off stem and stalk of plant to separate unusable waste from useable product; employee must track the amount of unusable waste for each batch.
• Knowledge or experience with METRC compliance is a plus.
• Demonstrate accurately and thoroughly in a timely manner to meet production standards.
• Work in a timely manner and strive to increase productivity.
• Maintain organization and cleanliness of the cultivation facility while performing job duties.
• Exhibit competency in basic organizational, tracking and communication skills.
• Works in a timely manner to efficiently meet goals while consistently producing quality product.
• Employee must be able to follow basic instructions and take constructive feedback from their managers to maintain quality standards and production goals.
• Employee must show up on time for work every day ready to work.
• Employee must exhibit personal hygiene and follow the health guidelines set forth by the company and the state while processing patient medicine.
• Cultivation staff is responsible for clean-up of all processing areas and equipment at the end of every shift. 

What We Are Looking For

• Minimum age of 21 years or older and pass a criminal background check
• High school or equivalent
• May require working rotating shifts with varied hours/day, including evenings, weekends, holidays, and special events
• Previous agricultural/warehouse/manufacturing/laborer experience preferred.
• Adhere to company mission statement, while maintaining high ethical standards and professionalism.
• Ability to be flexible and work in various sectors of the department as needed an/or requested by their direct supervisor; this may include but is not limited to, helping grow staff with small tasks, cleaning and/or moving supplies and equipment and/or helping the packaging department or working at other locations as needed.
• Must be able to identify various problems with any strain/product and communicate with direct supervisors as necessary.
• Have a basic understanding of cannabis laws, rules and regulations set forth by the state; a pursuit to further their understanding and knowledge of the industry and the laws is appreciated and commendable.
• Must work well with others and ability to adapt quickly to changes in policy, procedure, methods and technique. Frequent contact with supervisor via face-to-face discussions
• Use of independent judgment regarding product processing, keeping quality, projections and goals in mind.
• Help create a proactive and positive environment; a positive attitude and self-motivation to help produce high quality manicured product, while meeting and/or exceeding personal and/or company goals.
• Ability to work with, help, guide, challenge and motivate other team members to create a cohesive unit.
• Must manage their time during work efficiently to meet goals while consistently producing quality product.
• Must be able to follow basic instructions and ability to take constructive criticism from their managers to maintain quality standards and production goals.
• Must understand and implement the rules, regulations, policies, and procedures of the company and the cultivation department.
• Fundamental knowledge, as well as the ability to be taught and guided in areas related to cultivation with other areas being taught as the employee shows interest while still maintaining their capabilities as a cultivation technician.
• Skill in analyzing potential problems with a plant or the product being processed.
• Shows self-motivation/innovation and the ability to work well with all members of their staff and the company, as well as with their direct supervisor.
• Ability to listen well and communicate effectively various audiences, especially with the direct supervisors and other co-workers.
• Other duties as assigned

Physical Requirements/Work Environment

• Must be able to lift up to a maximum of 50 lbs. occasionally without assistance or 100 lbs. with assistance.
• Regularly required to perform carrying, grasping, lifting, walking, standing, some bending/crouching, stooping, stretching, talking, hearing, seeing and repetitive motions.
• Must be able to stand for extended periods of time while maintaining focus.
• Able to be in varying temperature and humidity environmental conditions
• Must not be allergic to or have a fear of insects.

Work is performed in a fast-paced cannabis grow location. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

Why Connected?

Connected is an exciting and innovative workplace with a highly engaged workforce brought together by a shared passion to be the best in the business.  We are on a mission to breed, grow and sell the best cannabis in the world!  This is a super unique opportunity to be part of the start-up stage of the booming cannabis industry.  We are looking for exceptional people to join our team as we transition into the next phase of our business ventures and become a leader in the cannabis space.  

• Competitive Pay
• Employee Discounts at Connected retail stores
• Employee Assistance Program, PTO
• Career Growth and Internal Advancement Opportunities
• Chance to work in an exciting new start-up industry with awesome people!

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent to this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

The company is an Equal Opportunity Employer, a drug free workplace, and complies with ADA regulations as applicable.

Hi, we're Oscar. We're hiring a Member Escalations Team Lead to join our team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will be the expert on production team workflows and is responsible for driving goals and KPIs for the team of support staff to meet business objectives while providing coaching and leadership. This role partners with stakeholders to assist members with their health insurance needs, while partnering with stakeholders to identify and develop workflow improvements to enhance efficiencies for the team.

You will report to the Manager, Member Escalations Operations.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Florida. #LI-Remote

Pay Transparency:

The base pay for this role in all other locations is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth and development, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational objectives
• Be a culture carrier, driving engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Actively lead and participate in continuous improvement activities that drive or influence the improvement and development of a high performing production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 2+ years experience in a customer service or escalations environment
• 1+ years healthcare and/or insurance experience
• 2+ years of direct people management experience
• 1+ years of experience using data and metrics to drive improvements
• 1+ years of experience working with teams in multiple locations and multiple disciplines
• 1+ years managing projects

Bonus Points

• Bachelor's degree
• 1+ years of claims processing experience
• Lean Six Sigma or Process Improvement certification
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries

Hi, we're Oscar. We're hiring a Member Escalations Team Lead to join our team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will be the expert on production team workflows and is responsible for driving goals and KPIs for the team of support staff to meet business objectives while providing coaching and leadership. This role partners with stakeholders to assist members with their health insurance needs, while partnering with stakeholders to identify and develop workflow improvements to enhance efficiencies for the team.

You will report to the Manager, Member Escalations Operations.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Georgia. #LI-Remote

Pay Transparency:

The base pay for this role in all other locations is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth and development, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational objectives
• Be a culture carrier, driving engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Actively lead and participate in continuous improvement activities that drive or influence the improvement and development of a high performing production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 2+ years experience in a customer service or escalations environment
• 1+ years healthcare and/or insurance experience
• 2+ years of direct people management experience
• 1+ years of experience using data and metrics to drive improvements
• 1+ years of experience working with teams in multiple locations and multiple disciplines
• 1+ years managing projects

Bonus Points

• Bachelor's degree
• 1+ years of claims processing experience
• Lean Six Sigma or Process Improvement certification
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries

Hi, we're Oscar. We're hiring a Member Escalations Team Lead to join our team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will be the expert on production team workflows and is responsible for driving goals and KPIs for the team of support staff to meet business objectives while providing coaching and leadership. This role partners with stakeholders to assist members with their health insurance needs, while partnering with stakeholders to identify and develop workflow improvements to enhance efficiencies for the team.

You will report to the Manager, Member Escalations Operations.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Texas. #LI-Remote

Pay Transparency:

The base pay for this role in all other locations is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth and development, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational objectives
• Be a culture carrier, driving engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Actively lead and participate in continuous improvement activities that drive or influence the improvement and development of a high performing production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 2+ years experience in a customer service or escalations environment
• 1+ years healthcare and/or insurance experience
• 2+ years of direct people management experience
• 1+ years of experience using data and metrics to drive improvements
• 1+ years of experience working with teams in multiple locations and multiple disciplines
• 1+ years managing projects

Bonus Points

• Bachelor's degree
• 1+ years of claims processing experience
• Lean Six Sigma or Process Improvement certification
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries

Hi, we're Oscar. We're hiring a Member Escalations Team Lead to join our team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will be the expert on production team workflows and is responsible for driving goals and KPIs for the team of support staff to meet business objectives while providing coaching and leadership. This role partners with stakeholders to assist members with their health insurance needs, while partnering with stakeholders to identify and develop workflow improvements to enhance efficiencies for the team.

You will report to the Manager, Member Escalations Operations.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Arizona. #LI-Remote

Pay Transparency:

The base pay for this role in all other locations is: $55,890 - $73,355 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Hire and manage a team of Oscar colleagues with direct responsibility for performance management, their growth and development, and associated HR administrative tasks
• Manage your team's outcomes, monitor dashboards, and track operational KPIs, conducting root-cause analysis and constructing action plans when issues arise
• Understand and be connected to the type of work your team does on a daily basis, being able to make volume-based decisions that best serve our customers.
• Serve as a central communicator by leading team huddles with Oscar colleagues, connecting colleagues to the mission, vision, and values of Oscar, and providing guidance and motivation to achieve daily operational objectives
• Be a culture carrier, driving engagement with your team by creating an inclusive and inviting culture that aligns with Oscar's core values
• Actively lead and participate in continuous improvement activities that drive or influence the improvement and development of a high performing production team
• Identify and closing gaps on existing operational workflows
• Work collaboratively across production and other Oscar teams to implement best practice
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 2+ years experience in a customer service or escalations environment
• 1+ years healthcare and/or insurance experience
• 2+ years of direct people management experience
• 1+ years of experience using data and metrics to drive improvements
• 1+ years of experience working with teams in multiple locations and multiple disciplines
• 1+ years managing projects

Bonus Points

• Bachelor's degree
• 1+ years of claims processing experience
• Lean Six Sigma or Process Improvement certification
• Advanced Google Suite or Microsoft Office capabilities
• 2+ years experience solving complex inquiries

Hi, we're Oscar. We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.

You will report to the Concierge Operations Manager.

Work Location: This is a remote position, open to candidates who reside in: Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency: he set pay rate for this role is $19.00 per hour. You may be eligible to receive an additional $1.00 per hour upon successful completion of the bilingual assessment. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Work Schedule: We offer a variety of full-time shift options. All available schedules are Monday through Friday.

Available Texas (CST) Shifts:

• 7:00 AM – 3:30 PM
• 8:00 AM – 4:30 PM
• 8:00 AM – 5:00 PM
• 1:00 AM – 7:30 PM

Responsibilities:

• Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
• Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
• Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
• Form working relationships with all partners.
• Support the leadership team by identifying issues through established escalation pathways
• Monitor and track the health of all assigned work-in-progress issues.
• Escalate and resolve issues to ensure appropriate turnaround times
• Participate in process improvement projects
• Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
• 1+ years of experience in a high-volume or customer-focused setting.
• 6+ months of healthcare experience
• High school diploma or GED

Bonus points:

• Strong quantitative or analytical skills focused on identifying or solving problems
• Experience manipulating and entering accurate data
• Advanced Google Suite or Microsoft Office capabilities

Hi, we're Oscar. We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.

You will report to the Concierge Operations Manager.

Work Location: This is a remote position, open to candidates who reside in: Georgia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency: he set pay rate for this role is $19.00 per hour. You may be eligible to receive an additional $1.00 per hour upon successful completion of the bilingual assessment. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Work Schedule: We offer a variety of full-time shift options. All available schedules are Monday through Friday.

Available Georgia (EST) Shifts:

• 8:00 AM – 4:30 PM
• 9:00 AM – 5:30 PM
• 9:00 AM – 6:00 PM
• 12:00 PM – 8:30 PM

Responsibilities:

• Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
• Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
• Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
• Form working relationships with all partners.
• Support the leadership team by identifying issues through established escalation pathways
• Monitor and track the health of all assigned work-in-progress issues.
• Escalate and resolve issues to ensure appropriate turnaround times
• Participate in process improvement projects
• Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
• 1+ years of experience in a high-volume or customer-focused setting.
• 6+ months of healthcare experience
• High school diploma or GED

Bonus points:

• Strong quantitative or analytical skills focused on identifying or solving problems
• Experience manipulating and entering accurate data
• Advanced Google Suite or Microsoft Office capabilities

Hi, we're Oscar. We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.

You will report to the Concierge Operations Manager.

Work Location: This is a remote position, open to candidates who reside in: Florida. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency: he set pay rate for this role is $19.00 per hour. You may be eligible to receive an additional $1.00 per hour upon successful completion of the bilingual assessment. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Work Schedule: We offer a variety of full-time shift options. All available schedules are Monday through Friday.

Available Florida (EST) Shifts:

• 8:00 AM – 4:30 PM
• 9:00 AM – 5:30 PM
• 9:00 AM – 6:00 PM
• 12:00 PM – 8:30 PM

Responsibilities:

• Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
• Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
• Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
• Form working relationships with all partners.
• Support the leadership team by identifying issues through established escalation pathways
• Monitor and track the health of all assigned work-in-progress issues.
• Escalate and resolve issues to ensure appropriate turnaround times
• Participate in process improvement projects
• Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
• 1+ years of experience in a high-volume or customer-focused setting.
• 6+ months of healthcare experience
• High school diploma or GED

Bonus points:

• Strong quantitative or analytical skills focused on identifying or solving problems
• Experience manipulating and entering accurate data
• Advanced Google Suite or Microsoft Office capabilities

Hi, we're Oscar. We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.

You will report to the Concierge Operations Manager.

Work Location: This is a remote position, open to candidates who reside in: Arizona. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency: he set pay rate for this role is $19.00 per hour. You may be eligible to receive an additional $1.00 per hour upon successful completion of the bilingual assessment. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Work Schedule & Availability We offer a variety of full-time shift options. All available schedules are Monday through Friday.

Available Arizona (MST) Shifts:

• 5:00 AM – 1:30 PM
• 6:00 AM – 2:30 PM
• 6:00 AM – 3:00 PM
• 9:00 AM – 5:30 PM

Responsibilities:

• Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
• Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
• Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
• Form working relationships with all partners.
• Support the leadership team by identifying issues through established escalation pathways
• Monitor and track the health of all assigned work-in-progress issues.
• Escalate and resolve issues to ensure appropriate turnaround times
• Participate in process improvement projects
• Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
• 1+ years of experience in a high-volume or customer-focused setting.
• 6+ months of healthcare experience
• High school diploma or GED

Bonus points:

• Strong quantitative or analytical skills focused on identifying or solving problems
• Experience manipulating and entering accurate data
• Advanced Google Suite or Microsoft Office capabilities

Hi, we're Oscar. We're hiring a Full-Time Customer Service Representative to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.

You will report into the Concierge Operations Manager.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Texas. #LI-Remote

Pay Transparency: he set pay rate for this role is $19.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Available Texas (CST) Shifts:

• 7:00 AM – 3:30 PM
• 8:00 AM – 4:30 PM
• 8:00 AM – 5:00 PM
• 1:00 AM – 7:30 PM
• 2:00 PM – 11:00 PM

Responsibilities:

• Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
• Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
• Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
• Form working relationships with all partners.
• Support the leadership team by identifying issues through established escalation pathways
• Monitor and track the health of all assigned work-in-progress issues.
• Escalate and resolve issues to ensure appropriate turnaround times
• Participate in process improvement projects
• Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 1+ years of experience in a high-volume or customer-focused setting.
• 6+ Months of healthcare experience
• High school diploma or GED

Bonus points:

• Strong quantitative or analytical skills focused on identifying or solving problems
• Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
• Experience manipulating and entering accurate data
• Advanced Google Suite or Microsoft Office capabilities

Hi, we're Oscar. We're hiring a Full-Time Customer Service Representative to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.

You will report into the Concierge Operations Manager.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Georgia. #LI-Remote

Pay Transparency: he set pay rate for this role is $19.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Work Schedule: We offer a variety of full-time shift options. All available schedules are Monday through Friday.

Available Georgia (EST) Shifts:

• 8:00 AM – 4:30 PM
• 9:00 AM – 5:30 PM
• 9:00 AM – 6:00 PM
• 12:00 PM – 8:30 PM
• 3:00 PM – 12:00 AM

Responsibilities:

• Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
• Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
• Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
• Form working relationships with all partners.
• Support the leadership team by identifying issues through established escalation pathways
• Monitor and track the health of all assigned work-in-progress issues.
• Escalate and resolve issues to ensure appropriate turnaround times
• Participate in process improvement projects
• Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 1+ years of experience in a high-volume or customer-focused setting.
• 6+ Months of healthcare experience
• High school diploma or GED

Bonus points:

• Strong quantitative or analytical skills focused on identifying or solving problems
• Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
• Experience manipulating and entering accurate data
• Advanced Google Suite or Microsoft Office capabilities

Hi, we're Oscar. We're hiring a Full-Time Customer Service Representative to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.

You will report into the Concierge Operations Manager.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Florida. #LI-Remote

Pay Transparency: he set pay rate for this role is $19.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Work Schedule: We offer a variety of full-time shift options. All available schedules are Monday through Friday.

Available Florida (EST) Shifts:

• 8:00 AM – 4:30 PM
• 9:00 AM – 5:30 PM
• 9:00 AM – 6:00 PM
• 12:00 PM – 8:30 PM
• 3:00 PM – 12:00 AM

Responsibilities:

• Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
• Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
• Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
• Form working relationships with all partners.
• Support the leadership team by identifying issues through established escalation pathways
• Monitor and track the health of all assigned work-in-progress issues.
• Escalate and resolve issues to ensure appropriate turnaround times
• Participate in process improvement projects
• Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 1+ years of experience in a high-volume or customer-focused setting.
• 6+ Months of healthcare experience
• High school diploma or GED

Bonus points:

• Strong quantitative or analytical skills focused on identifying or solving problems
• Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
• Experience manipulating and entering accurate data
• Advanced Google Suite or Microsoft Office capabilities

Hi, we're Oscar. We're hiring a Full-Time Customer Service Representative to join our Member and Provider Services team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.

You will report into the Concierge Operations Manager.

Work Location: Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote role. You must reside in Arizona. #LI-Remote

Pay Transparency: he set pay rate for this role is $19.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Work Schedule: We offer a variety of full-time shift options. All available schedules are Monday through Friday.

Available Arizona (MST) Shifts:

• 5:00 AM – 1:30 PM
• 6:00 AM – 2:30 PM
• 6:00 AM – 3:00 PM
• 9:00 AM – 5:30 PM
• 12:00 PM – 9:00 PM

Responsibilities:

• Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.
• Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs
• Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations
• Form working relationships with all partners.
• Support the leadership team by identifying issues through established escalation pathways
• Monitor and track the health of all assigned work-in-progress issues.
• Escalate and resolve issues to ensure appropriate turnaround times
• Participate in process improvement projects
• Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 1+ years of experience in a high-volume or customer-focused setting.
• 6+ Months of healthcare experience
• High school diploma or GED

Bonus points:

• Strong quantitative or analytical skills focused on identifying or solving problems
• Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.
• Experience manipulating and entering accurate data
• Advanced Google Suite or Microsoft Office capabilities

Your Impact

As a leader in the Video Electrical Engineering team in R&D, you will manage and guide a small team of skilled engineers and oversee design partners responsible for designing cutting-edge video product electronics integral to Axon’s Body Worn Cameras, In-Vehicle video systems, and accessory products such as docking stations and connected peripherals . You will leverage your technical expertise to review, support, and steer engineering projects while ensuring delivery timelines, quality, and team alignment with broader business objectives. Your ability to mentor team members, build strong cross-functional collaborations, and oversee the execution of complex projects will significantly impact Axon’s mission to protect life and improve public safety.

Work Location: This role is based out of our Scottsdale, AZ office. We rely on in-person collaboration and ask that team members work onsite Monday through Fridays unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: Director, Electrical Engineering

Direct Reports: 8

What You’ll Do

• Lead and Manage: Oversee a team of Electrical Engineers working on innovative designs such as wirelessly connected body-worn cameras, in-car video systems, docking stations, and accessory devices.
• Strategize & Prioritize: Set team priorities, ensure alignment with organizational objectives, and manage resources to meet project milestones.
• Mentor & Develop: Provide technical guidance, coaching, and career development opportunities for team members to grow their capabilities.
• Collaborate Across Functions: Work closely with cross-functional team leaders, including firmware, mechanical, and project management and program management, to ensure successful product delivery from concept through production.
• Oversee Execution: Ensure the quality, reliability, and compliance of electronics designs through active oversight of engineering activities.
• Foster Innovation: Encourage creative solutions to engineering challenges while maintaining focus on scalability, cost-efficiency, and manufacturability.
• Manage Risks: Identify potential technical and resource risks and proactively implement mitigation plans.
• Report Status: Regularly prepare and present project and team activity reports to management, ensuring transparency and alignment with project goals.

What You’ll Bring

• Bachelor’s degree in Electrical Engineering or a related field.
• At least 9 years of experience in electrical engineering, with 6+ years in a technical managerial leadership role.
• Strong Technical Competence:
• Broad understanding of embedded systems, schematic design, layout design and testing including: high-speed processors and data interfaces, power systems, batteries, wireless communication technologies.
• Capable of assessing electronics architectures and circuit designs to ensure alignment with project goals and technical standards.
• Leverage personal technical expertise to guide design processes, clarify expectations, and support the team in resolving complex technical challenges to achieve successful outcomes.
• Leadership Skills:
• Proven ability to lead teams through complex engineering projects while meeting deadlines and quality standards.
• Strong mentoring abilities to develop both junior and senior team members.
• Ability to foster a high-performance culture through clear expectations, accountability, and support.
• Demonstrated success in working across disciplines to deliver integrated hardware and software solutions.
• Understanding of compliance standards (FCC, CE, IEC) and ability to guide the team in designing for these standards.
• Excellent verbal and written skills to influence, present, and document effectively.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

#LI-Hybrid 

About Plexus

Founded in gut health. Experts in microbiome. Plexus Worldwide®, headquartered in Scottsdale, Arizona, is a renowned direct-selling company recognized as a top employer. Over the past 18 years, Plexus has dedicated itself to promoting hope, health, and happiness through its scientifically backed, innovative dietary supplements, weight management products, and personal care products, sold primarily through Plexus Brand Ambassadors. As a six-time Best Places to Work awardee, Blue Zone-approved employer, and an AZ Most Admired Company, Plexus prides itself on its robust organizational culture and commitment to community support and philanthropy.  Our team is driven by a shared mission to empower individuals to achieve their health and wellness goals while offering additional income through the sale of products. Join us to be part of a team that values people, innovation, wellness, and community impact.

Our Core Values

We contribute to the overall growth and success of Plexus by embracing the Plexus core values:

• We are One Plexus.
• We are accountable.
• We get the job done right.
• We empower others.

Benefits

• Highly rated and competitive medical plans.
• 401 (k) with company match and immediate vesting.
• 1-on-1, personalized health coaching.
• Many other voluntary benefits.

To learn more about Plexus Worldwide, go to https://plexusworldwide.com/careers.

Thank you for taking the time to apply for an opportunity with our One Plexus team! If you encounter any issues during the application process, please contact us directly at careers@plexusworldwide.com.

We are committed to protecting the privacy and security of your information. Visit our Candidate Privacy Notice for additional information.

 #LI-HK1

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

The Opportunity:

This role will be based in Queen Creek, AZ and act as a Technical and Operational Liaison between LGEUS PRI Organization and PRI's customer companies (ex: LG Energy Solution), LGEUS HQ and LGE PRI HQ at the US PRI's project site. Manage information flow for escalated service cases to proper LGEUS & HQ personnel to facilitate timely solutions and countermeasures in support of PRI's customer companies. Responsible for managing sensitive proprietary information including software, tools and technical documentation from the factory for dissemination to PRI's customer companies. Facilitate knowledge transfer sessions, create technical documents and provide relevant training. Attend regularly scheduled factory visits to manage specific matters face to face with appropriate personnel. Manage and attend factory site visits for PRI's customer companies jobsites with applicable HQ personnel. Support of PRI's customer companies via phone, email onsite visits to bring solutions to challenging site issues. Testing and verification of system solutions for all LG PRI equipment and controls, provide documentation and knowledge transfer of important discoveries of such testing. Aftermarket process development, implementation and improvement utilizing metrics to achieve efficiency and results improvements across internal and external channels. Manages day to day field operations of all Aftermarket Field Technical Specialists, provides expert level product knowledge, problem resolution and technical expertise and is responsible for training and mentoring of all team members. Coordinates all LGEUS & LGE PRI HQ technical knowledge sharing to facilitate timely resolution of field related issues.

• Operation and management of the PRI's project site, including equipment set-up and production, customer service, safety management, and general affairs.
• Manages day to day activities of PRI's customer companies.
• Utilizes advanced metrics to analyze, develop and implement process development.
• Manages expert level LGEUS/HQ technical knowledge share in resolving outstanding field issues and implementing field processes and procedures.
• Responsible for professional technical development of all field technical specialists.
• Provide guidance and advice as a technical subject matter expert to ensure Field Service issues are brought from inception to resolution.
• Serves as technical liaison between LGEUS PRI Organization and PRI's customer companies.
• Manage information flow and knowledge transfer sessions for PRI's customer companies.
• Able to understand, articulate, communicate and respond to detailed technical issues in a timely and concise manner.
• Maintain current functional and technical knowledge of LGEUS PRI Organization supply battery manufacturing machines and parts for electric vehicles.
• Provide expert level Product Support to internal and external customers by researching and providing solutions to challenging field service issues.
• Manages Installation & Service Manual Validation Process– Verification of manuals via testing in Quality/Training Lab to improve literature for internal and external technical specialists.
• Coordinate with Technical Writing team to insure PRI's customer companies are complete, consistent, concise and unambiguous.
• Accompany PRI's customer companies factory engineers in field visits to resolve escalated field technical issues.
• Perform testing and evaluates equipment and controls solutions in LGEUS PRI Organization and document findings in distributable format for internal and external customers.
• Perform EV battery machine set-up with LGEUS PRI & technical team engineers and partners.
• Communicate directly with PRI's customer companies' production department to coordinate preventive maintenance and troubleshooting in the production area.
• Daily Production Data Analysis and Report Preparation.
• Preparation of documents related to CS operation and facility maintenance after facility AT, and initial response in case of issue.
• PRIX & PRIX-US, manages the personnel of partner companies and shares equipment status and issues.
• Maintain records of all preventive maintenance and troubleshooting tasks.

Qualifications:

• Bachelors Degree with 5+ years experience in the automation field or in a technical support role or in site management including operation and safety.
• Bilingual in English and Korean.
• Excellent communication skills and interpersonal skills to interact effectively with diverse client
  group.
• Ability to troubleshoot in depth service issues via phone and onsite.
• Ability to read, analyze and interpret technical business periodicals, professional journals and
  technical procedures.
• Ability to write reports and business correspondence.
• Ability to read and edit technical drawings/prints.
• Ability to effectively present information and respond to questions from management, clients and
   customers.
• Ability to work in a technically dominated environment: engineering, contracting and construction
  trades and able to absorb and commit technical information to knowledge quickly.
• Ability to anticipate and solve practical problems and resolve issues.
• Self-starter with the ability to work both independently and within a team.
• Ability to effectively communicate ideas and properly describe problems and solutions.
• Ability to effectively handle multiple tasks.
• Well-developed planning, organization, analytical, and decision making skills.
• Proficient computer skills, such as Excel and PowerPoint.
• Ability to produce clear, timely and concise documentation and have well developed problem
  solving skills.

#LI-DR1

Join Axon and be a Force for Good

At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters — at a company where you matter.

Your Impact

Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Sales Systems and Enablement portfolio. This role owns delivery and ongoing product management for critical platforms that support the end-to-end sales lifecycle — from opportunity management and quoting to forecasting, deal execution, and sales analytics.

You will act as a strategic partner to the Sales organization, working closely with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs, build strong relationships, and translate them into scalable solutions.

In the near term, you will lead high-impact initiatives focused on improving sales productivity, deal velocity, and pipeline visibility, including enhancements to quoting, forecasting, and sales workflows. Over time, you will operate as the product owner for assigned sales systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across the Sales organization.

A key aspect of this role is close collaboration with IT and Engineering teams, where you will drive rapid prototyping of ideas, validate solutions with stakeholders, and scale them into production-ready capabilities.

You own what gets delivered and why; technical teams own how it is built.

What You’ll Do

Location: Hub-based (Atlanta, Boston, San Francisco, Scottsdale, or Seattle)
Schedule: Hybrid — onsite Tuesday–Friday, remote Mondays
Reports to: Director, Business Solutions
Direct Reports: None (with informal mentorship expectations)

Product & Program Leadership

• Act as the product manager and delivery lead for Axon’s Sales Systems, including CRM, quoting/configuration, forecasting, and sales analytics platforms.
• Partner deeply with Sales, Sales Operations, and Revenue Operations to identify pain points, uncover opportunities, and co-create solutions that improve sales efficiency and effectiveness.
• Build and maintain strong cross-functional relationships across the Sales organization to ensure alignment, trust, and successful adoption of solutions.
• Translate complex sales processes and business needs into clear product requirements, prioritized backlogs, and actionable roadmaps.
• Lead end-to-end delivery of key sales initiatives: scope definition, roadmap planning, stakeholder alignment, execution, and value realization.
• Drive rapid prototyping with IT and Engineering teams to test ideas quickly, gather feedback, and iterate before scaling solutions.
• Own release planning, UAT strategy, rollout, and adoption across distributed sales teams.
• Ensure solutions are scalable, intuitive, and aligned with broader go-to-market and revenue strategies.

Product Ownership & Governance

• Serve as the system/product owner for assigned Sales Systems, accountable for roadmap prioritization, tradeoffs, and platform performance.
• Define and track success metrics such as sales productivity, pipeline visibility, deal cycle time, and adoption.
• Establish governance for sales system changes, data quality, and process standardization in partnership with Sales Ops and RevOps.
• Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
• Continuously identify opportunities to simplify workflows, reduce manual effort, and improve the seller experience through automation and better tooling.
• Communicate progress, risks, and tradeoffs clearly to Sales and IT leadership.

What You Bring

• Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)
• 8+ years of experience in sales systems, business systems product management, or enterprise delivery roles
• Strong understanding of sales processes and go-to-market workflows (CRM, quoting/CPQ, forecasting, pipeline management)
• Proven experience owning and delivering complex, cross-functional initiatives in a sales or revenue-focused environment
• Experience with platforms such as Salesforce, CPQ tools, or similar sales technologies
• Demonstrated ability to build relationships and influence stakeholders across Sales, IT, and Operations
• Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
• Experience working closely with engineering teams to prototype and scale solutions
• Technical fluency with enterprise systems and analytics platforms sufficient to partner effectively with engineering and data teams
• Ability to operate independently in ambiguous, high-impact environments
• Strong communication skills and executive presence; comfortable presenting to senior sales and business leaders
• Collaborative, outcome-driven mindset with a passion for improving the seller experience

Benefits That Benefit You

• Competitive salary and 401(k) with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, and Vision plans
• Fitness and wellness programs
• Emotional & mental wellness support
• Learning & development opportunities
• And yes — snacks in our offices

Join Axon and be a Force for Good

At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters — at a company where you matter.

Your Impact

Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Sales Systems and Enablement portfolio. This role owns delivery and ongoing product management for critical platforms that support the end-to-end sales lifecycle — from opportunity management and quoting to forecasting, deal execution, and sales analytics.

You will act as a strategic partner to the Sales organization, working closely with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs, build strong relationships, and translate them into scalable solutions.

In the near term, you will lead high-impact initiatives focused on improving sales productivity, deal velocity, and pipeline visibility, including enhancements to quoting, forecasting, and sales workflows. Over time, you will operate as the product owner for assigned sales systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across the Sales organization.

A key aspect of this role is close collaboration with IT and Engineering teams, where you will drive rapid prototyping of ideas, validate solutions with stakeholders, and scale them into production-ready capabilities.

You own what gets delivered and why; technical teams own how it is built.

What You’ll Do

Location: Hub-based (Atlanta, Boston, San Francisco, Scottsdale, or Seattle)
Schedule: Hybrid — onsite Tuesday–Friday, remote Mondays
Reports to: Director, Business Solutions
Direct Reports: None (with informal mentorship expectations)

Product & Program Leadership

• Act as the product manager and delivery lead for Axon’s Sales Systems, including CRM, quoting/configuration, forecasting, and sales analytics platforms.
• Partner deeply with Sales, Sales Operations, and Revenue Operations to identify pain points, uncover opportunities, and co-create solutions that improve sales efficiency and effectiveness.
• Build and maintain strong cross-functional relationships across the Sales organization to ensure alignment, trust, and successful adoption of solutions.
• Translate complex sales processes and business needs into clear product requirements, prioritized backlogs, and actionable roadmaps.
• Lead end-to-end delivery of key sales initiatives: scope definition, roadmap planning, stakeholder alignment, execution, and value realization.
• Drive rapid prototyping with IT and Engineering teams to test ideas quickly, gather feedback, and iterate before scaling solutions.
• Own release planning, UAT strategy, rollout, and adoption across distributed sales teams.
• Ensure solutions are scalable, intuitive, and aligned with broader go-to-market and revenue strategies.

Product Ownership & Governance

• Serve as the system/product owner for assigned Sales Systems, accountable for roadmap prioritization, tradeoffs, and platform performance.
• Define and track success metrics such as sales productivity, pipeline visibility, deal cycle time, and adoption.
• Establish governance for sales system changes, data quality, and process standardization in partnership with Sales Ops and RevOps.
• Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
• Continuously identify opportunities to simplify workflows, reduce manual effort, and improve the seller experience through automation and better tooling.
• Communicate progress, risks, and tradeoffs clearly to Sales and IT leadership.

What You Bring

• Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)
• 8+ years of experience in sales systems, business systems product management, or enterprise delivery roles
• Strong understanding of sales processes and go-to-market workflows (CRM, quoting/CPQ, forecasting, pipeline management)
• Proven experience owning and delivering complex, cross-functional initiatives in a sales or revenue-focused environment
• Experience with platforms such as Salesforce, CPQ tools, or similar sales technologies
• Demonstrated ability to build relationships and influence stakeholders across Sales, IT, and Operations
• Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
• Experience working closely with engineering teams to prototype and scale solutions
• Technical fluency with enterprise systems and analytics platforms sufficient to partner effectively with engineering and data teams
• Ability to operate independently in ambiguous, high-impact environments
• Strong communication skills and executive presence; comfortable presenting to senior sales and business leaders
• Collaborative, outcome-driven mindset with a passion for improving the seller experience

Benefits That Benefit You

• Competitive salary and 401(k) with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, and Vision plans
• Fitness and wellness programs
• Emotional & mental wellness support
• Learning & development opportunities
• And yes — snacks in our offices

Join Axon and be a Force for Good

At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters — at a company where you matter.

Your Impact

Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Sales Systems and Enablement portfolio. This role owns delivery and ongoing product management for critical platforms that support the end-to-end sales lifecycle — from opportunity management and quoting to forecasting, deal execution, and sales analytics.

You will act as a strategic partner to the Sales organization, working closely with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs, build strong relationships, and translate them into scalable solutions.

In the near term, you will lead high-impact initiatives focused on improving sales productivity, deal velocity, and pipeline visibility, including enhancements to quoting, forecasting, and sales workflows. Over time, you will operate as the product owner for assigned sales systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across the Sales organization.

A key aspect of this role is close collaboration with IT and Engineering teams, where you will drive rapid prototyping of ideas, validate solutions with stakeholders, and scale them into production-ready capabilities.

You own what gets delivered and why; technical teams own how it is built.

What You’ll Do

Location: Hub-based (Atlanta, Boston, San Francisco, Scottsdale, or Seattle)
Schedule: Hybrid — onsite Tuesday–Friday, remote Mondays
Reports to: Director, Business Solutions
Direct Reports: None (with informal mentorship expectations)

Product & Program Leadership

• Act as the product manager and delivery lead for Axon’s Sales Systems, including CRM, quoting/configuration, forecasting, and sales analytics platforms.
• Partner deeply with Sales, Sales Operations, and Revenue Operations to identify pain points, uncover opportunities, and co-create solutions that improve sales efficiency and effectiveness.
• Build and maintain strong cross-functional relationships across the Sales organization to ensure alignment, trust, and successful adoption of solutions.
• Translate complex sales processes and business needs into clear product requirements, prioritized backlogs, and actionable roadmaps.
• Lead end-to-end delivery of key sales initiatives: scope definition, roadmap planning, stakeholder alignment, execution, and value realization.
• Drive rapid prototyping with IT and Engineering teams to test ideas quickly, gather feedback, and iterate before scaling solutions.
• Own release planning, UAT strategy, rollout, and adoption across distributed sales teams.
• Ensure solutions are scalable, intuitive, and aligned with broader go-to-market and revenue strategies.

Product Ownership & Governance

• Serve as the system/product owner for assigned Sales Systems, accountable for roadmap prioritization, tradeoffs, and platform performance.
• Define and track success metrics such as sales productivity, pipeline visibility, deal cycle time, and adoption.
• Establish governance for sales system changes, data quality, and process standardization in partnership with Sales Ops and RevOps.
• Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
• Continuously identify opportunities to simplify workflows, reduce manual effort, and improve the seller experience through automation and better tooling.
• Communicate progress, risks, and tradeoffs clearly to Sales and IT leadership.

What You Bring

• Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)
• 8+ years of experience in sales systems, business systems product management, or enterprise delivery roles
• Strong understanding of sales processes and go-to-market workflows (CRM, quoting/CPQ, forecasting, pipeline management)
• Proven experience owning and delivering complex, cross-functional initiatives in a sales or revenue-focused environment
• Experience with platforms such as Salesforce, CPQ tools, or similar sales technologies
• Demonstrated ability to build relationships and influence stakeholders across Sales, IT, and Operations
• Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
• Experience working closely with engineering teams to prototype and scale solutions
• Technical fluency with enterprise systems and analytics platforms sufficient to partner effectively with engineering and data teams
• Ability to operate independently in ambiguous, high-impact environments
• Strong communication skills and executive presence; comfortable presenting to senior sales and business leaders
• Collaborative, outcome-driven mindset with a passion for improving the seller experience

Benefits That Benefit You

• Competitive salary and 401(k) with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, and Vision plans
• Fitness and wellness programs
• Emotional & mental wellness support
• Learning & development opportunities
• And yes — snacks in our offices

Join Axon and be a Force for Good

At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other.
Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you’ll take ownership and drive real change. You’ll grow constantly as you solve meaningful problems for a mission that matters — at a company where you matter.

Your Impact

Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s Sales Systems and Enablement portfolio. This role owns delivery and ongoing product management for critical platforms that support the end-to-end sales lifecycle — from opportunity management and quoting to forecasting, deal execution, and sales analytics.

You will act as a strategic partner to the Sales organization, working closely with Sales Leadership, Sales Operations, Revenue Operations, and Customer Success to understand business needs, build strong relationships, and translate them into scalable solutions.

In the near term, you will lead high-impact initiatives focused on improving sales productivity, deal velocity, and pipeline visibility, including enhancements to quoting, forecasting, and sales workflows. Over time, you will operate as the product owner for assigned sales systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across the Sales organization.

A key aspect of this role is close collaboration with IT and Engineering teams, where you will drive rapid prototyping of ideas, validate solutions with stakeholders, and scale them into production-ready capabilities.

You own what gets delivered and why; technical teams own how it is built.

What You’ll Do

Location: Hub-based (Atlanta, Boston, San Francisco, Scottsdale, or Seattle)
Schedule: Hybrid — onsite Tuesday–Friday, remote Mondays
Reports to: Director, Business Solutions
Direct Reports: None (with informal mentorship expectations)

Product & Program Leadership

• Act as the product manager and delivery lead for Axon’s Sales Systems, including CRM, quoting/configuration, forecasting, and sales analytics platforms.
• Partner deeply with Sales, Sales Operations, and Revenue Operations to identify pain points, uncover opportunities, and co-create solutions that improve sales efficiency and effectiveness.
• Build and maintain strong cross-functional relationships across the Sales organization to ensure alignment, trust, and successful adoption of solutions.
• Translate complex sales processes and business needs into clear product requirements, prioritized backlogs, and actionable roadmaps.
• Lead end-to-end delivery of key sales initiatives: scope definition, roadmap planning, stakeholder alignment, execution, and value realization.
• Drive rapid prototyping with IT and Engineering teams to test ideas quickly, gather feedback, and iterate before scaling solutions.
• Own release planning, UAT strategy, rollout, and adoption across distributed sales teams.
• Ensure solutions are scalable, intuitive, and aligned with broader go-to-market and revenue strategies.

Product Ownership & Governance

• Serve as the system/product owner for assigned Sales Systems, accountable for roadmap prioritization, tradeoffs, and platform performance.
• Define and track success metrics such as sales productivity, pipeline visibility, deal cycle time, and adoption.
• Establish governance for sales system changes, data quality, and process standardization in partnership with Sales Ops and RevOps.
• Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
• Continuously identify opportunities to simplify workflows, reduce manual effort, and improve the seller experience through automation and better tooling.
• Communicate progress, risks, and tradeoffs clearly to Sales and IT leadership.