The application window will be open until at least April 13, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

As a Technical Operations Manager, OSP Construction, you  will work on cross-product and cross-team initiatives, working closely with a cross-functional team to plan, execute, and deliver projects, and deploy new technologies to the local Phoenix market and surrounding communities. In this role, you will manage the day-to-day operations, milestone/mitigation tracking, and completion of projects related to the construction of our outside plant (OSP) fiber to the home (FTTH) network. You will be responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning (including working with City Engineers), construction execution/sequencing, and splicing/testing for project turnover and acceptance to downstream stakeholders.

In this role, you'll:

• Ensure adherence to engineering design plans (including mitigation plans), GFiber Standards & Spec, contract statements of work, and municipal requirements, fostering transparent change management processes.
• Manage project pipelines, budgets, scheduling, resource/activity planning, prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, material management, and develop/maintain the vendor construction schedule.
• Clearly communicate expectations and project status to internal/external stakeholders (including GFiber’s leadership team), ensuring proper project scoping, mitigation risk plans, monthly production numbers, and seamless handoff for network acceptance.
• Work autonomously, within the local markets, to build and design the OSP experience while capturing and reporting conceptual market deliverables, needed actions, roles/responsibilities, and learnings/feedback.
• Review OSP closeouts before submission to the Operations Team for review and acceptance
• Clearly convey OSP fiber redesign issues escalated from the field by the OSP vendor to the Engineering Vendor, facilitating prompt resolution and monthly goal attainment.
• Promptly communicate with City Engineers regarding any field escalations involving conduit blockages within the leased network, ensuring minimal disruption to fiber construction timelines.
• Ensure uninterrupted field crew work by partnering with internal GFiber Engineering and City Engineering officials to ensure all design discrepancies are captured and resolved before issuing Work Package Forms (WPF) and Consumption Logs.

At a minimum we'd like you to have:

• Bachelor’s degree or equivalent practical experience.
• 5 years of Program/Project Management experience focused on capital intensive, technical scope of work.
• 5 years of Vendor Management experience directly managing vendor resources, performance management, and accountability for project-based deliveries.
• Experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments.

It's preferred if you have:

• Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations and/or outside plant (OSP) projects.
• Understanding of CAD, GIS systems (e.g., ArcGIS), and FTTH records/As-builts.
• Experience working with aerial construction (e.g. aerial make ready)
• Experience with GSuite (e.g., Google Docs, Google Sheets, etc)

The US base salary range for this full-time position is between $129,600 - $142,600 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

Compliance Manager

Requirements:

• 7+ years of mortgage compliance experience at a non-bank lender, mortgage company, or state/federal regulatory agency
•   Expert-level knowledge of multi-state NMLS licensing for both entities and individuals, including license applications, amendments, renewals, and surety bond     management; expert-level knowledge of multi-state licensing for both entities and individuals for title and escrow companies strongly preferred
•   Hands-on experience preparing and submitting regulatory filings, including HMDA LAR, NMLS Mortgage Call Reports (MCR), and state-specific periodic reports
•   Demonstrated ability to administer a Compliance Management System (CMS), including policy maintenance, training programs, and complaint management
•   Track record of managing state and federal (CFPB) regulatory examinations from preparation through remediation
•   Working knowledge of BSA/AML compliance program requirements, including SAR and CTR filing obligations; ability to serve as AML Compliance Officer if required
•   Experience identifying, tracking, and implementing regulatory changes affecting mortgage origination operations
•   Ability to resolve day-to-day loan-level compliance issues in a fast-paced, high-volume origination environment
•   Bachelor’s degree in business, law, or related field required; CRCM, CAMS, or comparable professional designation strongly preferred

We are seeking a Preconstruction Manager to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments. 

The Preconstruction Manager provides leadership, structure, and technical expertise across all preconstruction activities at RMCI. Working closely with the Chief Estimator, this role ensures that project pursuits, design development, cost modeling, and early‑phase planning are executed with accuracy, clarity, and strategic intent.

Responsibilities

• Design Management & Technical Coordination
  • Manage design-phase communication between RMCI, owners, and design partners.
  • Lead constructability reviews, design coordination meetings, and technical evaluations.
  • Track design evolution and communicate cost, schedule, and risk impacts to the Chief Estimator.
  • Provide guidance on logistics, phasing, site constraints, and feasibility during design development.
  • Support development of early schedules, general conditions, and procurement strategies.
• Estimating Partnership & Cost Development
  • Align preconstruction strategy with estimating strategy to ensure consistent assumptions, scope clarity, and pricing logic.
  • Review plans, specifications, and addenda to identify scope gaps, risks, and opportunities, coordinating with the Chief Estimator on pricing impacts.
  • Support subcontractor outreach, prequalification, and pricing strategy in collaboration with Estimating Team.
  • Participate in GMP development, cost trending, and buyout strategy discussions.
• Documentation, Communication & Workflow Management
  • Oversee all preconstruction documentation, ensuring accuracy and timely distribution.
  • Review and approve meeting minutes, action logs, and document control outputs prepared by the Preconstruction Coordinator.
  • Maintain alignment between preconstruction deliverables, estimating outputs, and project handoff requirements.
• Leadership, Department Oversight, and Internal Collaboration
  • Lead RMCI’s preconstruction efforts with strategic guidance from the VP of Preconstruction.
  • Provide mentorship, direction, and workflow oversight to the Preconstruction Coordinator.
  • Lead turnover meetings, ensuring assumptions, risks, and cost models are clearly communicated.
  • Develop and refine RMCI’s preconstruction standards, templates, processes, and best practices as the department grows.
  • Foster strong collaboration across Estimating, Project Delivery, Operations, Marketing, and Business Development.
• Client, Partner & Trade Partner Engagement
  • Build and maintain strong relationships with owners, designers, subcontractors, and vendors.
  • Lead or support client-facing cost reviews, design meetings, and pursuit presentations.
  • Represent RMCI professionally at industry events, meet‑and‑greets, and preconstruction meetings.

Qualifications

• 5–10 years of experience in preconstruction, estimating, or design management within industrial construction or mission critical facilities.
• Strong understanding of estimating principles, design development, and alternative delivery methods (CMAR, Design‑Build, Design‑Assist).
• Skilled in conceptual estimating, cost modeling, and reviewing plans/specifications for scope gaps and risks.
• Strong communication and client‑facing presentation skills.
• Proficiency with Microsoft Office; experience with Bluebeam, BuildingConnected, and estimating software preferred.
• Highly organized, detail‑oriented, and able to manage multiple pursuits in a fast‑paced environment.
• Experience mentoring or overseeing junior team members.

Education & Certifications

• Required
  • Bachelor’s degree in Construction Management, Engineering, Architecture, Business, or related field
  • Minimum of five years of experience in preconstruction and estimating roles
• Preferred
  • Advanced coursework or certifications in estimating, preconstruction project management, or construction technology.
  • Experience in general contracting, industrial construction, and mission critical facilities.
  • Training or proficiency in estimating software (Sage, OST, Assemble, etc.).

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

As the Virtual Construction Field Engineer, you will support the Nox Innovations virtual design team and broader Nox Group construction installation teams with research and validation in the field. This will include design, trade coordination, layout, installation coordination, and validation.

Responsibilities

• Manage the Asset Routing submissions daily by
  • Providing support to the field on routing processes from Virtual Construction (VC) teams
  • Ensuring routing plans are reviewed and constraints are logged and followed up on by Nox Group’s field personnel and Virtual Construction.
• Coordinate & manage internal and external constraints during the modeling process by
  • Maintaining a daily VC constraint log
  • Coordinate constraint resolution
  • Attend VC internal and external coordination meetings to document and coordinate constraints and assist in coordination resolution
  • Monitor & share weekly constraint progression with the project & VC teams
• Assist with the constructability review in the field.  
• Assist the installation team with understanding the scope as needed
• Perform field validations of installation against the design to ensure the design is being followed and report any design to installation deviations to VC Project Engineer
• Provide total station layout points on site as needed.
• Assist installers with knowledge of how to understand and navigate the model and sheet sets, including PF part labels.
• Perform daily coordination between the VC Project Coordinator and the onsite field operations teams to ensure the model and design are aligned.
• Provide updates and support to the VC Project Manager to ensure continuity between the VC Engineers and the onsite Field Operations

Qualifications

• 5+ years’ experience in the construction field, electrical a bonus
• 2+ years’ experience in CAD
• Experience in Project Layout
• Ability to stand for long hours and walk job sites
• Ability to climb a ladder
• Ability to lift up to 45 lbs
• Excellent written and verbal communication ability
• Organized, systematic, and competent in performing detailed tasks
• Has a strong ability to be a team player and leader
• Self-starter and motivated to work efficiently and effectively
• Must possess outstanding interpersonal skills
• Cultural fit—ability to build positive working relationships

Education/Certifications

• High school diploma or G.E.D. equivalent

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
  • Potentially lift up to 50 pounds 
  • Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
  • Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)

#NXCLIND1 

•   7+ years of mortgage compliance experience at a non-bank lender, mortgage company, or state/federal regulatory agency
•   Expert-level knowledge of multi-state NMLS licensing for both entities and individuals, including license applications, amendments, renewals, and surety bond management; expert-level knowledge of multi-state licensing for both entities and individuals for title and escrow companies strongly preferred
•   Hands-on experience preparing and submitting regulatory filings, including HMDA LAR, NMLS Mortgage Call Reports (MCR), and state-specific periodic reports
•   Demonstrated ability to administer a Compliance Management System (CMS), including policy maintenance, training programs, and complaint management
•   Track record of managing state and federal (CFPB) regulatory examinations from preparation through remediation
•   Working knowledge of BSA/AML compliance program requirements, including SAR and CTR filing obligations; ability to serve as AML Compliance Officer if required
•   Experience identifying, tracking, and implementing regulatory changes affecting mortgage origination operations
•   Ability to resolve day-to-day loan-level compliance issues in a fast-paced, high-volume origination environment
•   Bachelor’s degree in business, law, or related field required; CRCM, CAMS, or comparable professional designation strongly preferred

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

Please note: this role is remote - with 50% of travel required.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

As a Manager, Data Center Operations, you'll help us scale our Core Data Center and hardware infrastructure at a time of incredible growth for our business. At Roblox, you'll have boundless opportunities to shape the future of the Imagination Platform™ and demonstrate your passion for delivering thoughtful solutions in front of a global audience. If you know what it takes to build and operate hardware infrastructure that can sustain millions of concurrent players year-round and you take play as seriously as we do, you'll fit right into our highly experienced and ever-expanding engineering team. You will report to the Senior Manager of Data Center Operations. This will be a position based in Goodyear, AZ.

You will:

• Develop and maintain the Core Data Center and hardware infrastructure to meet the large-scale and real-time requirements of our Imagination Platform™ to ensure our community has an awesome experience anywhere in the world. This includes all aspects of the server, network infrastructure, power, and environmental monitoring.
• Lead a growing team of data center engineers focusing on rack deployments, hardware troubleshooting and break-fix, and decommissioning.
• Identify and solve critical problems and prevent them from re-occurring via root cause analysis and giving recommendations to improve automation. Guide, train and educate staff on best practices related to break/fix tasks related to the server hardware and network infrastructure.
• Create, influence, and improve the development platform, infrastructure, metrics, standards (Runbooks, SOPs, MOPs), and methods to ensure the goal of scalability and high availability can be achieved.
• Participate in the on-call rotation for our critical infrastructure.
• Build and implement Core sites around the world including low voltage cabling, creating BOMs, vendor management.

You have:

• At minimum 10+ years of experience working in large-scale Data Center Infrastructure environments and 3+ years experience leading a team of 3 or more data center engineers. While supporting the operations team, you are also expected to also perform as an individual contributor.
• Extensive experience installing, monitoring, and maintaining server and network equipment. This includes brand new server and network provisioning.
• In-depth knowledge of data center environments, servers, and network equipment.
• Proven experience executing on multiple tasks simultaneously.
• You have installed various equipment that commonly resides in the data center environment and are able to lift 75 pounds occasionally.

You are:

• Someone who is ready for action wielding a wealth of server and network hardware troubleshooting support, across multiple commercial-off-the-shelf hardware brands.
• Excited about getting in front of complex problems, and can effectively organize your work to overcome emergent high-impact issues.
• Someone who asks the right questions to solve issues within your expertise and you use data to test your theories. You are able to formulate and identify problems, generate and evaluate a variety of solutions (some of which are novel), and implement the best one(s).

itD is seeking a Project Manager to lead execution of global supply chain planning transformation initiatives, with a strong emphasis on leveraging Artificial Intelligence (AI) to enhance planning processes, improve decision-making, and deliver measurable business value. This role plays a key part in shaping the company's future supply chain planning capabilities by driving cross-functional delivery, ensuring alignment to strategic objectives, and enabling innovation across a complex global environment. The ideal candidate will bring strong project management expertise, experience delivering large-scale cross-regional initiatives, and familiarity with AI-driven transformation efforts.

Location: Remote anywhere in the United States (preference for RTP or SJC campuses)

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities:

• Lead end-to-end execution of projects across multiple global teams to deliver approved outcomes
• Develop, maintain, and manage detailed project plans including schedules, resources, and budgets
• Coordinate global supply chain planning operations across cross-functional stakeholders
• Manage vendor accountability and ensure delivery aligns with project scope and expectations
• Track project progress, identify risks, and implement corrective actions as needed
• Facilitate stakeholder communications and manage expectations across global teams
• Utilize project management tools such as Microsoft Project Online, Asana, Miro, Jira, or similar platforms to track and report status

Internal Responsibilities:

• Attend regular internal practice community meetings
• Collaborate with your itD practice team on industry thought leadership
• Complete client case studies and learning material (blogs, media material)
• Build out material to contribute to the Digital Transformation practice
• Attend internal itD networking events (in person and virtual)
• Work with leadership on career fast-track opportunities

Required Qualifications and Skills:

• 3+ years of experience in project management delivering complex, cross-functional, multi-region projects
• Strong organizational, leadership, and stakeholder management skills
• Experience managing project timelines, budgets, and execution across global teams
• Proficiency with project management tools such as Microsoft Project Online, Asana, Miro, or Jira
• Strong communication, analytical, and problem-solving skills
• Experience working in structured project delivery methodologies (Agile, Waterfall, or hybrid)
• Bachelor’s degree in Business, Supply Chain Management, Engineering, Computer Science, or a related field

Preferred Qualifications and Skills:

• Experience supporting or leading AI-driven transformation initiatives
• Familiarity with AI concepts including machine learning, predictive analytics, and natural language processing
• Experience in supply chain planning environments including demand forecasting, supply planning, inventory management, or S&OP
• Experience working within large-scale global transformation programs
• Ability to influence and align stakeholders across diverse global teams and cultures

Education:

• Bachelor’s degree in Business, Supply Chain Management, Engineering, Computer Science, or a related field required; equivalent work experience considered

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Direct Reports: 8 - 10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

About the Role

The role of the Property Manager is to provide excellent service to our investors. You will become intimately familiar with the unique operating procedures of your portfolio, execute at the highest level and ensure that the portfolio is performing optimally. You are a high performer and will manage the resolution of complex and ever-changing challenges while accurately managing expectations. Adaptability, high attention to detail and impeccable communication are a given. Your portfolio will grow rapidly and across state lines and it’s incumbent upon you to exercise extreme ownership in all areas of the business, including leasing, R&M, resident services, and accounting to ensure everything goes smoothly. You will work collaboratively with, and act as a liaison between, the investor and the rest of the Roofstock organization, partnering with other departments and product as needed. This role has the support of the entire Roofstock team and is critical to our growth strategy. 

Responsibilities

• Manage a portfolio in accordance with investors’ changing goals and objectives
• Provide excellent customer service at all times to our investors
• Resolve complex problems as they arise and permanently resolve the underlying issues to prevent them from happening again, all while appropriately managing the expectations of investors
• Systematically assess, organize, schedule and execute tasks by leveraging proprietary technology and our centralized teams of excellence
• Proactively create tasks for Roofstock team members and follow up to ensure satisfactory completion
• Build strong virtual relationships with all other Roofstock departments
• Enthusiastically embrace innovation by testing software, processes and organizational changes, while providing actionable feedback in the spirit of continuous improvement
• Ability to discuss and cross-sell Roofstock real estate products
• You may oversee Onsite Managers, who live on the premise of any property with sixteen or more apartments and perform various tasks at the property
• Assist investors with the purchase/sale of income properties
• Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions

Qualifications

•  Must have an active Arizona Real Estate License 
•  Bachelor’s degree in business or related field, or equivalent experience
•  3+ years experience in residential or commercial property management, or real estate operations, required
•  Prior experience working directly with property ownership, a plus
•  Cost and revenue management experience, highly preferred
•  Tech savvy and experienced in working in a multitude of property management softwares
•  Extreme attention to detail
•  Excellent written and verbal communication skills
•  Self-driven and intrinsically motivated with the ability to prioritize and consistently meet deadlines
•  Thrives in a fast-paced and startup environment

Travel required

• Must be able to travel within the assigned area a minimum of 10% of the time
• Travel may be required for training + offsites 
• Valid drivers license and a reliable source of transportation
  

Location

This position is classified as REMOTE within the Greater Phoenix Area.

Compensation

$70,000 annual base salary. Additionally, this position is eligible for a bonus based upon achievement of performance objectives. Compensation may be adjusted based on experience, skills, and interview performance.

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more

Any offer of employment is conditioned upon the successful completion of a background investigation.

Authorization to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

#LI-REMOTE

About your role

You’ll bring to the role a passion for delivering a seamless and engaging employee experience through operational excellence. The ideal candidate is a detail-oriented and tech-savvy HR professional with hands-on HRIS experience and a strong understanding of core HR processes. In this role, you will support key People Operations programs across the employee lifecycle, ensuring accuracy, compliance, and continuous process improvement.

How you will make a difference day to day

• Manage HRIS transactions throughout the employee lifecycle, including onboarding, job changes, promotions, compensation updates, and offboarding

• Support the administration of company benefits programs, including new hire enrollment and qualifying life event changes

• Ensure new hires are enrolled in required training plans; support rollout, tracking, and reporting of annual compliance training

• Support and help drive People Operations initiatives and cross-functional projects, including process improvements and system enhancements

• Assist in administering performance review cycles, including assessment kick-off, progress monitoring, and completion reporting

• Monitor the HR email inbox and Slack channels to provide timely and accurate responses to employee inquiries

• Develop proficiency and become a subject-matter expert in HR systems, processes, and communication platforms

• Help ensure adherence to established HR policies, procedures, and best practices

• Support payroll processing by verifying data accuracy and compliance with internal requirements

• Maintain and update process documentation and refresh HR content on the company Intranet

• Utilize Google Workspace tools (Gmail, Calendar, Docs, Slides, and basic Sheets) to support daily operations and reporting

What you´ll need

• 3–5 years of HR Operations experience with hands-on HRIS work

• Experience working for a tech company, with the ability to thrive in a fast-paced environment and effectively manage competing priorities

• Experience supporting a range of People Operations projects and initiatives

• Strong organizational skills with sharp attention to detail

• Service-oriented mindset with strong written and verbal communication skills

• Ability to manage sensitive information with discretion and professionalism

• Exposure to HRIS configuration, implementation, or system integrations a plus

Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team!

Benefits & Perks

• Comprehensive health plans (including Medical, Dental, and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates 

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Panel Interviews
• Final Interview

This role is responsible for the strategic planning, execution, and management of commissioning projects across multiple client sites. The position requires extensive travel to support new project startups and existing commissioning operations, ensuring consistent delivery, compliance, and performance across all contracts. The individual will play a key role in strengthening client relationships, supporting business growth, and driving operational excellence throughout the commissioning lifecycle — from pre-commissioning through system turnover and handover. Please note that this role may require extensive travel and candidates may be required to relocate for a period of 3 to 18 months depending on project needs.

Responsibilities:

• Travel to new project sites to initiate commissioning contract requirements, establish execution strategies, and build strong client relationships for long-term success.
• Travel to existing project sites to assess commissioning progress, address performance gaps, and resolve concerns related to current contract delivery.
• Support single or multiple commissioning project deployments throughout the year based on business and client needs.
• Maintain oversight and accountability of active commissioning projects, ensuring delivery aligns with contractual obligations, safety standards, and performance metrics.
• Train and mentor commissioning engineers and technicians to ensure high-quality delivery and technical development across all phases of commissioning.
• Develop and elevate commissioning engineers and technicians into leadership roles during project deployments.
• Support the development of subject matter content for commissioning training programs and internal development initiatives.
• Provide oversight and support across multiple commissioning services contracts when deployed.
• Ensure the LotusWorks safety culture is implemented and maintained across all assigned commissioning sites in coordination with EHS teams.
• Ensure delivery of site-specific commissioning contract requirements in alignment with client expectations and system turnover milestones.
• Establish, monitor, and maintain LotusWorks quality standards across all commissioning activities, including punch list management, test packages, and documentation control.
• Manage commissioning resource planning to ensure adequate staffing and skill sets are applied to meet contract scope and turnover schedules.
• Conduct site audits to verify contractual compliance, commissioning progress, and quality of delivery.
• Maintain and nurture client relationships, providing regular feedback on team performance, commissioning milestones, and system readiness.
• Coordinate with engineering, construction, and operations teams to align commissioning activities with overall project schedules and handover requirements.
• Address and resolve issues or disputes related to commissioning scope, contracts, or personnel in a timely and professional manner.
• Support recruitment efforts for commissioning team expansion and facilitate internal transfers of employees as needed.
• Support the billing process for active commissioning projects, ensuring accuracy and alignment with contract terms and milestone deliverables.
• Contribute to the development and delivery of RFP response packages for commissioning services opportunities.
• Support the development and expansion of existing commissioning contracts and client engagements.
• Support LotusWorks continuous improvement programs and initiatives, including lessons learned and commissioning best practices.
• Participate in project safety programs and initiatives to reinforce a strong safety culture throughout commissioning execution.
• Any other duties or responsibilities that may be assigned to you in your role.

Skills Required:

• Proven experience managing commissioning projects across multiple systems and client sites, including pre-commissioning, functional testing, and system turnover activities.
• Strong technical understanding of commissioning processes, including loop checks, equipment startup, FAT/SAT procedures, and punch list management.
• Strong leadership and team development skills with the ability to mentor and elevate commissioning staff.
• Excellent communication and client relationship management capabilities, with experience coordinating across engineering, construction, and operations teams.
• Experience managing commissioning contracts, resolving technical and contractual disputes, and supporting business development activities.
• Strong organizational and planning skills, including commissioning schedule development, resource management, and turnover package coordination.
• Ability to manage multiple commissioning projects simultaneously and adapt to dynamic project environments.
• Experience with commissioning reporting, KPIs, punch list tracking, and performance metrics.
• Strong problem-solving skills with the ability to address technical, operational, and contractual challenges in the field.
• Familiarity with commissioning management systems and documentation control platforms.
• Willingness and ability to travel extensively and relocate for periods of 3 to 18 months based on project deployment requirements.
• Commitment to safety, quality, and continuous improvement throughout the commissioning process.

Education / Licenses / Certifications:

• Bachelor’s degree in Engineering, Construction Management, or related field preferred.
• OSHA 10 or OSHA 30 certification preferred.
• Project Management certification preferred.
  Proof of education, licenses, and certifications will be required where applicable.

Benefits:

• Medical, Dental and Vision Insurance 
• Life, Short-Term, Long-Term Disability Insurance 
• Training and Education Assistance 
• 401k Retirement Plan 
• Extra Annual Leave with Years of Service 
• Maternity/Paternity Leave 
• Recognition Rewards

#LI-DNP

This role is responsible for leading quality assurance and quality control activities across all phases of construction and commissioning projects. The position works closely with project teams, subcontractors, and client stakeholders to ensure all deliverables meet defined quality standards and regulatory requirements. The individual will play a key role in driving quality performance, compliance, and continuous improvement across project execution.

Responsibilities:

• Develop, implement, and manage the Project Quality Management Plan (QMP).
• Oversee all QA/QC activities to ensure compliance with project specifications, codes, and client standards.
• Coordinate inspections, testing, and documentation across all phases of construction.
• Lead quality audits, site inspections, and surveillance activities.
• Manage non-conformance reports (NCRs), corrective actions, and root cause analysis processes.
• Ensure proper documentation control including submittals, RFIs, ITPs (Inspection Test Plans), and turnover packages.
• Collaborate with construction, engineering, and subcontractors to resolve quality-related issues.
• Verify that materials, equipment, and installations meet required standards prior to acceptance.
• Support commissioning and handover processes ensuring all quality documentation is complete and accurate.
• Track and report quality metrics, trends, and performance to project stakeholders.
• Drive continuous improvement initiatives and capture lessons learned across projects.
• Ensure compliance with safety and regulatory requirements in all QA/QC activities.
• Any other duties or responsibilities that may be assigned to you in your role.

Skills Required:

• Strong knowledge of QA/QC processes within construction and commissioning environments.
• Experience developing and managing Quality Management Plans and inspection programs.
• Familiarity with industry standards, codes, and regulatory requirements.
• Proven ability to manage NCRs, corrective actions, and root cause analysis.
• Strong attention to detail with excellent documentation and reporting skills.
• Effective communication and coordination skills across multidisciplinary teams.
• Ability to lead audits, inspections, and quality surveillance activities.
• Strong problem-solving skills with the ability to resolve quality issues efficiently.
• Experience working with document control systems and quality tracking tools.
• Commitment to safety, compliance, and continuous improvement.

Education / Licenses / Certifications:

• Bachelor’s degree in Engineering, Construction Management, or related field preferred.
• Quality-related certifications (e.g., CQE, CQA) preferred.
• OSHA 10 or OSHA 30 certification preferred.
  Proof of education, licenses, and certifications will be required where applicable.

Benefits:

• Medical, Dental and Vision Insurance 
• Life, Short-Term, Long-Term Disability Insurance 
• Training and Education Assistance 
• 401k Retirement Plan 
• Extra Annual Leave with Years of Service 
• Maternity/Paternity Leave 
• Recognition Rewards
  

#LI-DNP

This role is responsible for managing full lifecycle project delivery within either Life Safety Systems (LSS) or Telecom infrastructure environments. The position works closely with cross-functional teams, clients, and vendors to ensure projects are delivered safely, on schedule, and within budget. The individual will serve as a key point of coordination and communication across all project stakeholders.

Responsibilities:

• Lead end-to-end project execution including planning, scheduling, budgeting, and delivery.
• Define project scope, objectives, and success criteria in alignment with client and business goals.
• Develop and maintain detailed project plans, schedules, and resource allocations.
• Manage project budgets, forecasts, and cost controls to ensure financial performance.
• Coordinate cross-functional teams including engineering, construction, operations, and vendors.
• Identify and mitigate project risks, resolving issues to maintain schedule and performance.
• Ensure compliance with safety, quality, and regulatory requirements across all project phases.
• Track and report project progress, KPIs, and performance metrics to stakeholders.
• Manage client relationships and serve as the primary point of contact throughout project execution.
• Lead meetings, project reviews, and communications to ensure alignment across stakeholders.
• Drive continuous improvement initiatives and capture lessons learned across projects.
• Support procurement activities, contract management, and change order processes.
• Any other duties or responsibilities that may be assigned to you in your role.

Skills Required:

• Strong project management experience within Life Safety Systems (LSS) or Telecom infrastructure environments.
• Proven ability to manage multiple projects simultaneously in complex, fast-paced settings.
• Excellent leadership and team coordination skills across multidisciplinary teams.
• Strong financial management skills including budgeting, forecasting, and cost control.
• Effective risk management and problem-solving capabilities.
• Excellent communication and stakeholder management skills.
• Experience managing client relationships and delivering high-quality project outcomes.
• Familiarity with project management tools and scheduling software.
• Strong organizational skills with attention to detail and documentation accuracy.
• Commitment to safety, quality, and regulatory compliance.

Education / Licenses / Certifications:

• Bachelor’s degree in Engineering, Construction Management, or related field preferred.
• PMP certification preferred.
• OSHA 10 or OSHA 30 certification preferred.
• Relevant certifications in Life Safety Systems or Telecom preferred.
• Proof of education, licenses, and certifications will be required where applicable.

Benefits:

• Medical, Dental and Vision Insurance 
• Life, Short-Term, Long-Term Disability Insurance 
• Training and Education Assistance 
• 401k Retirement Plan 
• Extra Annual Leave with Years of Service 
• Maternity/Paternity Leave 
• Recognition Rewards
  

#LI-DNP

Your Impact

As a Priority Support Engineer, you’re not just resolving technical issues — you’re a trusted advisor and escalation authority for Axon’s most critical customers. You’ll have the autonomy to assess complex, high-impact cases, make real-time decisions to stabilize customer operations, and drive cross-functional efforts that shape how Axon delivers world-class support.

You’ll act as the bridge between frontline support, higher support tiers, engineering, and product teams — using your technical acumen and customer insight to influence product improvements, operational workflows, and service-level strategies. Your independent judgment and ownership mindset will directly impact customer trust, product adoption, and Axon’s brand reputation in the field.

This role offers high ownership and autonomy. Engineers are trusted to make informed decisions in complex, ambiguous situations, prioritize high-value work, and serve as technical SMEs for Axon’s most strategic customers. Candidates must be sharp, adaptable, and unstoppable: capable of navigating high-pressure environments with confidence and clarity.

What You’ll Do

Location: Candidates must be located in the following locations: Scottsdale, AZ
Reports to: Manager, Technical Support

• Case Ownership: Full lifecycle ownership of support cases for designated high-priority customers, including triage, prioritization, resolution, and follow-up.
• Independent Judgment: Empowered to make real-time decisions regarding escalation paths, interim solution, and technical approaches based on severity and customer impact.
• Defined Goal Execution: Operate with broad autonomy once objectives are defined (e.g., resolution efficiency, escalation reduction), with latitude in selecting methods and tools to meet outcomes.
• Subject Matter Expertise: Act as a technical SME across specific product domains; contribute to Tier 1 enablement, documentation, and internal training as needed.
• Process Adaptability: Authorized to adapt standard procedures when warranted by situational demands, provided decisions align with core support and customer service objectives.
• Ambiguity Management: Expected to take initiative in undefined or novel scenarios, identifying risks and acting proactively with minimal or no direction.
• This role assumes a high degree of trust and requires consistency in decision-making, accountability for outcomes, and alignment with team-wide quality and communication standards.

What You Bring

• 2+ years technical support experience in complex software, hardware, or cloud-based environments
• Proven ability to exercise independent judgment and make time-sensitive decisions in ambiguous, high-stakes situations
• Deep technical aptitude in Windows environments, networking, mobile ecosystems, and cloud applications
• Exceptional communication and interpersonal skills with ability to adapt language and approach for audiences ranging from IT admins to command staff
• Demonstrated ownership mindset (#OWNIT): proactive, accountable, and results-oriented
• Strong problem-solving ability with a data-driven approach to identifying patterns and preventing recurrence
• Proven ability to work autonomously while effectively influencing across teams and functions

Preferred Qualifications

• Bachelor’s Degree
• Experience in Axon applications (Salesforce, MS Dynamics, JIRA, InContact, and Vonage)
• 2+ years in networking or telecommunications, ideally within public safety or government sectors
• Relevant technical certifications (Network+, CCNA, MCSA, etc)
• System Administration or Cloud Infrastructure certifications

Your Impact

Axon is seeking a results-driven and experienced Senior Technical Sustainment Manager to drive customer satisfaction, product enablement, and feature adoption throughout the Records Management System (RMS) deployment lifecycle. This role plays a pivotal part in ensuring accurate scoping so we sign customers with confidence, and they continue to thrive on Records after they graduate from their dedicated Technical Account Managers. You will drive feature enablement, promote customer adoption, and lead sustainment initiatives that extend well beyond go-live through structured training, quality assurance, and advanced escalation support.

The ideal candidate brings a proven track record of cross-functional leadership, with hands-on experience in program management, technical enablement of SaaS products, training strategy, and customer success across complex enterprise solutions. Success in this role requires a long-term mindset—focusing on full product utilization, value realization, and continuous learning for our customers.

What You’ll Do

Location: US-based Axon hub sites (Atlanta, Boston, Denver, Scottsdale, Austin, Chicago, Charlotte, or Seattle metro areas)
Travel: 30-40%
Reports to: Senior Director

As a Senior Technical Sustainment Manager focused on customer enablement, you will own a portfolio of law enforcement agencies who have completed their initial RMS implementation, and have achieved sustained adoption with their initial build. Your mission is to ensure these agencies continue to realize value from their investment by supporting post-deployment growth, driving sustained feature adoption, and serving as their strategic technical partner. You will bridge the gap between initial go-live and long-term operational maturity, ensuring they evolve and expand their usage of RMS in parallel with their operations. Your role will include (but not limited to):

1. Serve as an operational RMS expert embedded within the Productivity PSO team to support pre-sales and post-deployment needs.
2. Act as a liaison between Sales, services, and Product to validate Statements of Work (SOW) and unique customer requirements, ensuring alignment with the current and future state of the RMS product roadmap.
3. Serve as a critical escalation resource for post-deployment issues outside normal customer support for agencies without a Technical Account Manager (TAM).
4. Increase team bandwidth and throughput by serving as a sustainment resource to address escalated customer challenges.
5. Project-manage new customer requests for services such as a 3rd-party integration for deployed customers without TAMs.
6. Measure and report out on customer satisfaction/sentiment on a quarterly basis for all your supported agencies.
7. Continually educate your supported agencies with training and information about new features to support ongoing customer adoption.
8. Routinely audit the health of your agencies’ environments and configuration to continually improve their operational effectiveness.
9. Collate and share the most impactful customer feedback across the agencies you support for the Product team’s awareness and prioritization.

What You Bring

• 5+ years of experience in program or project management, enablement, or related roles in a technical or SaaS environment.
• Proven experience developing and delivering training programs and customer education initiatives.
• Strong cross-functional collaboration skills, with demonstrated ability to influence and align teams.
• Excellent communication and presentation skills, including experience hosting webinars or training sessions.
• Proven ability to thrive in dynamic, evolving environments and to deliver results autonomously and collaboratively.

Preferred Qualifications

• Experience with public safety or government technology deployments.
• Familiarity with complex enterprise software.
• Certification in Project Management (PMP, Agile, etc.) or Enablement (ATD, etc.) is a plus.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 141,000 in the lowest geographic market and USD 225,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Your Mission

Engine is seeking a dynamic and driven Sales Manager, Account Executive to lead a team of motivated sales professionals. This individual will play a crucial role in shaping the success of our sales team, especially those early in their careers. The ideal candidate is passionate about developing young talent, fostering a culture of accountability, and driving measurable results through hands-on coaching, data analysis, and performance management

Here’s what you’ll do:   

• Team Leadership and Development: Lead, mentor, and develop a team of Account Executives to exceed sales goals through impactful coaching, motivation, and skill development. Foster a collaborative, high-performance culture by implementing team-building activities, recognition programs, and accountability-driven incentives.
• Performance Management and Coaching:Set clear performance goals and metrics while leveraging data and one-on-one meetings to track progress and provide actionable feedback. Address performance issues promptly and constructively, using a data-driven approach to drive continuous improvement.
• Sales Strategy and Execution: Utilize sales data and KPIs to diagnose team performance and adjust strategies as needed. Manage day-to-day operations and ensure team productivity is optimized by focusing on key metrics (e.g., activity levels, conversion rates, quota attainment). Regularly track and report on team performance, providing insights to senior leadership.
• Problem Solving and Operational Efficiency: Be deeply involved in the day-to-day operations of the team, actively troubleshooting issues, and helping remove roadblocks to ensure reps can focus on selling. Maintain a proactive approach in identifying and resolving challenges that impact team productivity, both internally and with clients.
• Cross Functional Collaboration: Work closely with the sales leadership team to align on strategy, share best practices, and implement improvements to processes. Partner with cross-functional teams (e.g., marketing, product, and operations) to ensure alignment on lead quality, sales tools, and customer satisfaction.

What You'll Bring to Engine: 

We're looking for someone who's ready to make an impact and grow alongside us: 

• Strong Communication Skills: Excellent communication skills, with the ability to motivate and provide constructive feedback.
• Leadership Skills: A hands-on sales leader with 4-5 years of experience managing and developing Account Executives and Business Development Representatives, preferably in the SaaS space and actively involved in day-to-day operations. Proven ability to coach junior sales talent to exceed targets while holding team members accountable and addressing underperformance to drive success.
• Data Driven Mindset: A data-centric mindset with the ability to analyze and use sales data to drive performance.
• Adaptability: High energy, resilient, and adaptable to changing business needs.

Applications for this role will be accepted until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline

Senior Maintenance Manager

Goodyear, AZ

As the Senior Maintenance Manager – M&RE, you will oversee the maintenance and reliability of one of our flagship fulfillment centers.  You will take a hands-on approach to leadership, effectively engaging, motivating, and coaching team members. Partnering with the M&RE senior leadership team, you will define, develop and deliver the maintenance roadmap and set the standard for operational efficiency within your fulfillment center.

You will...

• Oversee M&RE-related processes including maintenance of automation and manufacturing equipment, electrical, refrigeration, PIT equipment (forklifts), building, grounds, and overall upkeep of your building
• Motivate, engage, coach, and inspire a team of managers and technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within 
• Provide project management and support as assigned for key strategic and building level projects

• Manage outside vendors and facilitate planned and unplanned repairs
• Ensure that maintenance regulations are followed
• Maintain a current list of contractors to ensure that all emergency repairs are handled in a timely manner
• Identify problems and brainstorm improvement strategies for the fulfillment center

You are…

• Customer Centric: You are passionate about delivering on commitments to your customers
• Bold: you have vision, passion and grit; you're not afraid to take calculated risks and constantly challenge the status quo
• Agile: you roll with the punches and don’t get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment
• Decisive: You realize when making a decision is as important as the time it takes to make that decision
• Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy deep diving issues to find a solution
• Programmatic: you’re able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task efficiently
• Strategic: you see the bigger picture, as well as each moving part which allows you to recognize and resolve situations that are ambiguous or challenging for others

You have…

• 8+ years managing maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry or equivalent experience
• Bachelor's Degree preferred; high school diploma or GED required
• Effective leader and communicator for employees, direct reports, cross-functional teams, and executives
• High level of integrity and ethics with excellent follow-up and follow-through
• Interest in engaging directly with all levels of staff
• Well-versed in recent OSHA regulations and compliance
• Able to read and interpret blueprints, manuals, and schematics
• Exposure to refrigeration systems
• Knowledgeable in GMP/LEAN and strong continuous improvement and project management skills
• Comfortable working in cold environments with some areas of facility at 40F
• Excitement for working in a start-up environment with a high level of ambiguity and change
• Flexibility to work weekends, holidays and/or nights

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Your Impact

In this role, you’ll act as a key player in Axon’s direct to customer fulfillment process — ensuring that every order moving from our suppliers to our customers is ordered accurately, shipped with efficiency, and completed with precision. You’ll own the system transactions that keep our purchase order data clean and our internal stakeholders informed, enabling smooth delivery experiences and reliable visibility across teams. This is an ideal opportunity to deepen your expertise in ERP operations, supply chain, and cross-functional collaboration within a fast-paced, mission-driven environment.

What You’ll Do

Location: Onsite at our Scottsdale, AZ office 4 days a week
Reports to: Sr. Purchasing Manager
Direct Reports: 0

• Own end-to-end dropship PO execution, including SKU readiness, pricing validation, and timely PO creation within the ERP system
• Review and validate sales order inputs to ensure alignment with supplier capabilities and correct PO creation
• Proactively identify and resolve discrepancies across sales orders, purchase orders, and supplier confirmations to prevent fulfillment or invoicing delays
• Partner with suppliers and internal teams to troubleshoot order exceptions
• Support forecasting and supply planning activities by monitoring demand signals, supplier constraints, and inventory positioning
• Maintain audit-ready documentation and support compliance efforts through accurate transaction handling and system integrity
• Identify process gaps and drive improvements across dropship workflows, including system enhancements and automation opportunities

What You Bring

• 5+ years of experience in purchasing, supply chain, operations, or a similar role in a high-volume, fast-paced environment
• Strong attention to detail with the ability to spot and correct discrepancies across large data sets
• Comfort working in fast-paced, high-volume environments where accuracy and timing directly impacts performance
• Proficiency in ERP or inventory management systems and confidence navigating multiple system workflows
• Solid understanding of supply chain or fulfillment processes, especially related to receiving, order flow, and inventory tracking
• Proven ability to collaborate cross-functionally to troubleshoot and resolve issues
• Effective communicator who can document, escalate, and problem-solve with professionalism and ownership
• Curiosity and drive to learn new systems, improve processes, and contribute ideas to enhance team efficiency
• Commitment to Axon’s mission and culture — bringing a service-oriented mindset that ensures every order, transaction, and customer interaction reflects our standards of excellence

Work Location

This role is based out of our Scottsdale office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with the flexibility to work remotely on Monday, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Your Impact

You will be accountable for leading assigned category(s) which have the highest impact on Axon’s supply base and spend categories. This requires a broad market understanding and internal and external stakeholder engagement at the highest levels. You will ensure assigned suppliers meet and maintain requirements for quality, on time delivery, and continuous improvement while optimizing cost, inventory and terms. Enhanced understanding of emerging markets and technologies is required.

What You’ll Do

Location: Onsite at our Scottsdale, AZ office 3-5 days a week, and on the road 20% of time
Reports to: Director, Strategic Sourcing
Direct Reports: Yes

• Manage supplier performance through formal business reviews and ongoing engagement to meet Axon’s requirements for quality, delivery, cost, innovation, and continuous improvement
• Act as the subject matter expert for defined commodities, assessing market dynamics and supplier risk while driving strategies to improve competitiveness and supply continuity
• Partner with demand planning to communicate forecasts and align supplier capacity with short- and long-term business needs
• Lead spend management initiatives to optimize supplier base, cost, inventory, and payment terms
• Manage supplier inventory levels through advanced replenishment strategies and negotiation of lead times and MOQs
• Negotiate contracts and supplier agreements
• Drive continuous improvement and supplier performance initiatives
• Lead commodity strategy development and execution
• Support NPI processes, translating product requirements into supply strategies
• Partner cross-functionally with Engineering, Quality, Manufacturing, Sales Ops, and Product teams to align supplier performance with business goals
• Serve as the primary escalation point for supplier-related issues

What You Bring

• Bachelor’s degree in Supply Chain, Business, Engineering, or related field
• 7+ years of experience in procurement, strategic sourcing, or commodity/category management
• Strong expertise in electronics manufacturing and global EMS/CM landscape (e.g., Jabil, Plexus, Sanmina), including PCBA, system integration, NPI, and supply chain constraints
• Proven ability to develop and execute category strategies driving cost, quality, and risk outcomes
• Advanced negotiation skills (should-costing, LTAs, VAVE, pricing models) and experience managing complex global supplier agreements
• Strong supplier performance management experience (KPIs, QBRs, scorecards, continuous improvement) with demonstrated accountability across cost, quality, and delivery
• Solid understanding of cost drivers and total landed cost optimization, with experience in manufacturing transfers, ramp-up, and dual-sourcing strategies
• Experience identifying and mitigating supply chain risks, including geopolitical and capacity challenges, with ability to build multi-region sourcing strategies
• Awareness of key industry trends (reshoring, China+1 strategies, component shortages, lifecycle management)
• Strong analytical mindset with ability to benchmark suppliers, model costs, challenge assumptions, and drive data-based decisions
• Ability to influence cross-functionally (Engineering, Finance, Quality, Operations) and communicate effectively at all levels, including executive stakeholders
• Demonstrated leadership capability with experience developing teams and building strong supplier relationships

Preferred Qualifications

• Strong communication and negotiation skills as well as proven ability to work within team structure as an active participant and drive results through direct and indirect influence/collaboration
• Ability to successful function in “fast-paced” ambiguous environment
• Demonstrated capability of advancing further within the organization through track record of increasing responsibility and quantifiable results
• APICS, ISM, PMP, Six Sigma certifications desired
• Masters of Business Administration

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

LotusWorks is seeking an experienced Commissioning Manager to lead commissioning activities on large-scale semiconductor or mission-critical projects. This role will serve as the General Contractor’s commissioning representative and act as a key interface between construction teams, the client, and commissioning personnel.

The Commissioning Manager will oversee the planning, execution, and coordination of commissioning activities across complex mechanical and utility systems while maintaining schedule, quality, and factory readiness priorities.

Responsibilities:

• Lead and manage commissioning personnel and processes across all project phases.
• Act as the GC commissioning representative between construction teams and the clients.
• Oversee commissioning of complex HVAC and utility systems, including Oil Free Air, process cooling water, purified water, chemical and gas systems, cooling towers, and chilled water systems.
• Implement and maintain commissioning quality control processes.
• Manage and track construction and commissioning KPIs.
• Coordinate commissioning activities with construction and the project master schedule.
• Work closely with construction teams on commissioning task sequencing and scheduling.
• Prioritize, schedule, and execute Construction Complete / Green Tag items.
• Manage look-ahead scopes and scope prioritization based on factory needs.
• Maintain a one-day turnaround for commissioning issue resolution when feasible.
• Identify early-run or work-around scenarios to support schedule and operational goals.
• Perform detailed design reviews to ensure alignment with Owner’s Project Requirements (OPR) and Basis of Design (BOD).
• Conduct detailed submittal reviews for commissioned systems.
• Review multi-discipline construction documents and identify potential issues early.
• Develop, write, and distribute construction checklists and commissioning procedures.
• Convert commissioning documentation into electronic formats and support integration into commissioning and project management software platforms.
• Coordinate commissioning efforts with design teams, General Contractor, and construction partners.
• Liaise between clients, contractors, equipment manufacturers, and internal LotusWorks teams.
• Plan, lead, and document commissioning meetings; distribute meeting minutes as required.
• Ensure commissioning activities are incorporated into overall project planning and execution.
• Maintain a consistent on-site presence throughout construction and commissioning.
• Perform regular field inspections, audits, and quality checks.
• Ensure commissioning personnel on site are knowledgeable of active construction scopes.
• Uphold LotusWorks’ standards for safety, quality, and performance.
• Any other duties that may be assigned to your role.

Skills Required:

• 5 + years of managing commissioning personnel and the commissioning process
• Experience in project commissioning personnel and process management required
• Experience with facilities operations
• Experience with conducting commissioning projects utilizing Cx software's
• Detailed design review experience required.
• Detailed submittal review experience required.
• Ability to read and understand multi-discipline construction documents and the ability to identify potential issues contained within.
• Software proficiency in MS Office (Excel, Project, Word, SharePoint) and Smartsheet.
• Software proficiency in construction management software platforms (BIM360, Procore, Autodesk, Prolog etc.)

Education / Licenses / Certifications:

• Bachelor's Degree in Engineering is preferred, but not required (Equivalent field experience is acceptable)
• Proof of education, licenses, and certifications will be required where applicable

Benefits:

• Medical, Dental and Vision Insurance 
• Life, Short-Term, Long-Term Disability Insurance
• Training and Education Assistance
• 401k Retirement Plan
• Extra Annual Leave with Years of Service
• Maternity/Paternity Leave
• Recognition Rewards

IT Infrastructure Engineer

Reports to: IT Infrastructure Engineering Senior Manager

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of companies in the commercial HVAC industry.  Founded in 2019, we believe merit has everything to do with standards and that nothing is beyond or beneath us.  We base those standards around a set of values that we hold tightly to, ensuring we are building the right thing, at the right time, with the right people.  We know that business is earned – never given – and that’s why we’re serious about what we do.  Working together, we’ll co-create lasting growth by defining big visions and hammering down little details.  Our resources streamline business processes and provide access to a network of teams with extensive industry experience.

The Opportunity

We are seeking a highly skilled and motivated IT Infrastructure Engineer to oversee the company's IT infrastructure, ensuring its stability and efficiency while engineering effective solutions.  This role combines hands‑on execution with engaging external technology partners, as needed, to help implement and embed our IT standards within a portfolio company.  The IT Infrastructure Engineer is also responsible for supporting gap assessments by identifying where a portfolio company does not meet a given standard and helping to address and close those gaps.  Additional responsibilities include building projects such as implementing audio visual solutions for conference rooms and other workspaces, meeting building security requirements including access control and camera systems, addressing low‑voltage needs, and installing network equipment, printers, and other technology equipment as required.  They possess excellent interpersonal and communication skills, both oral and written, and can articulate ideas to both technical and non-technical audiences. 

Responsibilities

• Engineer and maintain IT systems and infrastructure.
• Create and maintain IT infrastructure roadmaps.
• Research and evaluate new infrastructure technologies and services, performing PoCs and pilots where appropriate.
• Collaborate with DevOps, Service Delivery, and Cyber Security teams to design infrastructure that meets performance, reliability, and security requirements.
• Deliver internal training or knowledge sharing sessions on infrastructure tools and processes.
• Provide infrastructure impact assessments for proposed changes and new applications.
• Provide technical input on RFPs and vendor selection related to infrastructure services and solutions.
• Maintain awareness of emerging infrastructure trends and recommend adoption where beneficial.
• Participate in governance forums or CABs as needed to represent infrastructure interests and risks.
• Act as a subject matter expert for infrastructure topics to IT leadership and business stakeholders, advising on feasibility and risk.
• Assess, plan, and execute the transition of network infrastructure to align with company standards. This includes hardware, software, and network configuration.
• Work closely with internal and external stakeholders, including IT teams, vendors, and new company representatives, to ensure successful project execution.
• Identify and mitigate potential risks and issues related to the onboarding and transition process.
• Create and maintain comprehensive documentation for all projects, including project plans, network diagrams, system documentation, architecture diagrams, transition procedures, and standard operating procedures.
• Perform Layer 2 and Layer 3 network troubleshooting and optimization to ensure seamless communication across devices and applications.
• Coordinate with ISPs to address connectivity issues and oversee circuit upgrades or installations.
• Train end users in the use of equipment and software.
• Perform system administration for various enterprise tools and platforms.

Qualifications

• Minimum 5 years of experience in an IT services support role.
• Associate’s degree preferred.
• In-depth knowledge of network infrastructure, including routers, switches, firewalls, and wireless networks.
• Strong PowerShell experience preferred.
• Strong Office 365 administration experience preferred.
• Strong Azure and Windows Server experience.
• Strong knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.
• Strong knowledge of MS Active Directory infrastructure.
• Familiarity with IP Telephony and cell phone technology.
• iOS experience preferred.
• Excellent analytic and problem-solving skills.
• Capable of working independently with minimal supervision.

Additional Information

This position requires travel to Meriton locations and customer sites across the U.S.

This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer. 

IT Specialist II, IT Service Delivery

Reports to: Senior Manager, IT Service Delivery

Compensation: $75K/yr with Bonus Potential

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems.

The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities

• New user equipment and account setup, including deployment and license management.
• Train end users in the use of equipment and software
• Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests.  Track and monitor the problem to ensure a timely resolution and follow-up.
• Provide both in-person support and support for remote workers.
• Support Apple products such as MacBook, iPad, & iPhone
• Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.
• Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.
• Configure and support iPhone and iPad devices.
• Assist staff by providing audio/video conference support for presentations and meetings.
• Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies.
• Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops.
• Manage inventory of hardware and software assets
• Support development and implementation of new computer projects and new hardware installations as well as software rollouts.
• Perform system administration for various enterprise tools and platforms.
• Perform hardware and software system configuration, maintenance, and upgrades.
• Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments.
• Evaluate products and IT processes and then recommend changes.
• Document IT processes, workflows, and produce system documentation as needed.
• Occasional travel to branch office locations may be required.

Education/Experience

• Minimum 2 years of experience in an IT services support role
• Associate degree preferred
• MacOS experience required
• iOS experience preferred
• InTune experience preferred
• Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred
• Familiarity with PowerShell required
• Office 365 administration preferred
• Azure and Windows Server experience preferred
• MSP experience preferred
• Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies
• Knowledge of MS Active Directory infrastructure
• Familiarity with IP Telephony and cell phone technology
• Excellent analytic and problem-solving skills
• Capable of working independently with minimal supervision

Key Competencies

Language Skills 
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees.

Operating Skills
Discern between and prioritize tasks to determine the best way to accomplish goals.  Organize tasks to get results in a timely manner and often against strict deadlines.  Sort out processes and simplify them to maximize workflow.

Behavior Skills
Manage people and situations when conflicts arise.  Seize opportunities with the drive to complete goals.

Reasoning Ability 
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks.

Personal and Interpersonal Skills
Establish and grow relationships with customers through effective verbal and written communication.  Have a strong dedication to the needs of the customers, manufacturers, and peers.  Have patience and listen actively to all business partners.  Solve problems and skillfully negotiates with a minimum of noise, while managing stress.  Demonstrate integrity and trust through appropriate directness and truthfulness.  Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings.

Other Skills/Abilities

Environmental Requirements

Will be required to work in an office environment and occasionally in the field.

Physical Demands
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Why Meriton?

• Medical Insurance, Dental Insurance, Vision Insurance
• 100% company match on 401(k) contributions, up to 6% of pay.
• Tuition Reimbursement
• Company-paid Disability insurance (short-term and long-term) 
• Company-paid group life insurance
• Paid Time Off & Holidays 
• Volunteer Hours
• Employee-paid supplemental insurance options
• Employee Assistance Program (EAP)
• FSA, HSA and commuter benefits options
• Paid parental leave
• Career growth and learning
• …and so much more!

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Additional Information

Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Marketing Coordinator

Reports to: Marketing Manager
FLSA Status: Exempt
Location: Phoenix, AZ

The Company

Meriton is building a network of the most trusted independent brands in the world of commercial HVAC. We provide our companies with world class operational resources including enterprise systems, IT, finance and accounting, marketing, communications, leadership development, and human resources, which our companies leverage to increase operating efficiency and optimize their potential.

At Meriton, we’re committed to continuous investments that work to accelerate mutual long-term growth. That means we don’t make short-term bets. We make long-term commitments. At Meriton, we partner with our portfolio companies to expand their reach, amplify their voice, and grow their market share. 

And just like the commitment we put into growth for our companies, we’re devoted to cultivating growth with our teammates. We recognize talent, respect hard work, and reward those who understand what it means to “earn it” every day.

We’re always seeking top-tier talent, creative problem solvers, and forward-thinking leaders to add to our growing team. If you’re looking to join a group of people as driven as you are, let’s start a conversation at www.meriton.com. 

The Opportunity

We’re currently seeking a Marketing Coordinator based out of our Phoenix, AZ office to drive brand visibility, customer engagement, and internal event success across key regions. The ideal candidate is creative, organized, and passionate about bringing people together while amplifying the MPSW brand, and comfortable collaborating with both local business leaders and central marketing teams to drive business growth.

Responsibilities

• Event Coordination - Plan and execute internal and external events, including open houses, lunch-and-learns, and company gatherings, and partner with Meriton marketing team to plan and execute key tradeshows and client/partner appreciation events.
• Support event coordination and marketing efforts.
• Coordinate logistics such as venues, catering, travel, signage, and event materials.
• Coordinate webinar events for manufacturers to showcase their technologies to local customers.
• Take initiative to suggest and coordinate team-building events that support company culture and boost morale.
• Maintain event and marketing calendars and project timelines.

• Marketing & Comms - Coordinate with Meriton marketing team, sales and leadership to execute:
• Marketing and Comms campaigns across email and digital platforms including newsletters, OptiSigns, event comms, and announcements.
• Social media channel content development and posting/monitoring.
• Strategic product line promotions and manufacturer events.
• Sales & marketing collateral including flyers, case studies, presentations, and video recaps.
• Promotional item inventory and orders for events and sales use.

• Communication & Collaboration - Communicate clearly and professionally with staff across all levels of the organization.
• Serve as primary point of contact between Meriton marketing team and MPSW, and collaborate closely with brand managers, social and event teams.
• Maintain open communication with leadership regarding upcoming events and proactively plan ahead for the year.
• Maintain regular communication with vendors and sponsors for any travel-related or event-related needs.

The Profile

• Education: Bachelor's degree in marketing, communications, event planning, or a related field preferred.
• Experience: 2+ years in event coordination, marketing, or a similar role; HVAC industry exposure is a plus but not required.
• Excellent organizational skills and ability to juggle multiple projects simultaneously.
• Proficiency with Microsoft Office Suite, Canva, social media platforms, and email marketing tools (e.g., Mailchimp, Constant Contact, Workshop, WordPress).
• Strong verbal and written communication skills.
• Comfortable interacting with customers, vendors, and leadership teams.
• A self-starter mindset with a collaborative attitude.

Other Skills/Abilities

Strategic Skills

Ability to keep up with current trends in communications, technologies and marketing strategies as well as competitive positioning and target mindset. Passion for learning and developing new skills. Ability to understand concepts and complexity comfortably. Willing to take direction, open to change and will try anything to find solutions. Strong attention to detail in design work, a positive attitude and a collaborative personality.

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow. 

Personal and Interpersonal

Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and continuously improve skills.  

Behavior Skills

Ability to seize opportunities and maintain a positive attitude in challenging situations. Able to pursue tasks with the drive to finish them, regardless of setbacks.  Ability to make decisions on behalf of the team.

Language Skills 

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks. 

Environmental Requirements

Will be required to work in an office environment and possibly, occasionally in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate a computer keyboard and telephone and reach items with their hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer

Job Title:  Talent Acquisition Partner – Sales

Location: PST Time Zone 

Reports to: VP, Talent Acquisition

FLSA Status: Exempt

The Opportunity:

You will leverage your recruiting expertise to partner across Meriton and all operating companies to hire exceptional talent and provide the best-in-class service. The Talent Acquisition Partner is responsible for full life cycle recruiting by using creative sourcing methods and cross-collaborating amongst all stakeholders. The Talent Acquisition Partner must be an independent self-starter, innovative, resourceful, and possess strong organizational and communication skills to meet the needs of our multi-brand growing business.

Responsibilities:

• Implement recruiting best practices to attract and retain top talent, while building a strong employer brand, and managing recruitment resources effectively and efficiently
• Source candidates to meet job description profiles and build a diverse talent pool for current and future staffing needs
• Conduct intake sessions with hiring leaders to set expectations and SLAs for recruitment process and understand the needs of the position and partner on job descriptions to ensure role clarity and accuracy
• Use passive sourcing and recruiting techniques including, but not limited to, Boolean searches, referrals, databases, job boards, social media, career events, and networks
• Manage candidate data tracking in real-time within the ATS tool and conduct regular data audits
• Track key recruiting metrics and source effectiveness, to identify areas for improvement and optimize the recruitment process
• Analyze job requirements and develop unique recruitment initiatives to attract top talent
• Ensure a red-carpet candidate and hiring manager experience by providing clear communication, timely feedback, and a seamless hiring process
• Partner with the university relations partner(s) in the college recruiting process, including attending career fairs and events

 Qualifications:

• Bachelor’s degree in Human Resources, Business Administration or related field, or equivalent experience
• 2+ years of full cycle recruitment including proactive sourcing & utilization of all resources available to attract qualified candidates
• Sales and / or engineering recruitment experience, strongly preferred
• Blend of agency and in-house recruiting, strongly preferred
• Applicant tracking system and CRM experience
• Natural collaboration skills with a proven ability to work across teams to get things done
• Strong communicator with the ability to influence and persuade across all levels of the organization, exercising a high degree of confidentiality, professionalism, poise, tact and diplomacy to accomplish objectives
• Strong organizational skills and the ability to manage all stakeholder expectations and shift priorities as needed
• Knowledge of employment laws and regulations

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work location is in a corporate setting where noise level is usually moderate and stress levels may be moderate to high on a regular basis. Although the position’s primary work location is the shared services office in Irving, Texas, the position does follow an in-office hybrid schedule (once fully trained and performing all functions within scope of the role). Depending upon project, position and/or company needs, the hybrid schedule may fluctuate and/or change in coordination with the VP, Talent Acquisition or other sponsor, as appropriate. The position will require the ability to work a flexible schedule in order to plan, host, and attend recruiting events and visit operating companies, as needed. Some travel required.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to twenty-five pounds, frequently lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

The salary range for this position is $85,000 – $95,000 USD + 10% bonus potential based on company and individual performance.

This range represents the Company’s good faith estimate of the base salary for this role at the time of posting. Actual compensation will be determined based on factors such as experience, skills, education, and geographic location.

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick leave, and holidays)
• Paid parental leave
• Life and disability insurance
• Employee assistance programs and wellness resources

Meriton is an Equal Opportunity Employer

Reports to: Turnkey Operations Manager

FLSA Status: Exempt

The Opportunity

As the Field Project Superintendent, this individual will be responsible for directing and coordinating the activities of designated projects, under the Project Manager’s direction, to ensure that the goals or objectives of the project are accomplished within the prescribed timeframe and funding parameters.  Must be detail and customer service oriented and have excellent organizational skills. Position requires a high-energy level, team-oriented, profit-driven, and customer-driven individual who can maintain a sense of urgency and communicate professionally and effectively with the sales teams, customers and manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high-volume environment.

Responsibilities

• Provides daily on-site work direction to subcontractors, technicians, designers, and administration, as necessary.
• Under the direction of the Project Manager, manages and executes turnkey projects and controls installations in all areas of responsibility from start to successful completion including compliance with plans and specifications, safety, within scope and within budget of the contract, on-time, materials procurement, billing and collection.

• With the Project Manager, understands the plans and specifications for assigned projects.
• Alerts Project Manager of potential RFI (Request for Information) based on drawing and specification review and site conditions.
• Coordinates the required resources to ensure tasks are done accurately, on time, and within the scope of the contract.
  • Communicates the Project Manager for any issues, barriers, or concerns.
• Evaluates the contractual scope of work.
  • Actively communicated opportunities for additional work to the Project Manager.
  • Communicates both technical and business-related issues with the customers.

• Review labor, material cost plans and specifications for work performance.

• Reviews equipment selections and submittals to be ordered, ensuring all meet contract requirements.
• Coordinates equipment/material deliveries, responsible for equipment inspections upon delivery. Report any damage immediately.
• Schedules equipment and materials to be procured for the projects assigned.
• Coordinates all subcontractor work from outside vendors and suppliers, mechanical, controls and electrical subcontractors including scope.
• Reviews all subcontractor equipment and or material submittals ensuring all meets contract requirements.
• Represents Texas Air Systems as one of the primary on-site leaders for execution of assigned projects.

• Communicate with owners, architects, MEP consultants and general, mechanical, and electrical contractors, and owners during all phases of the project.

• Manages risk and establishes project recovery plans, when required.
• Resolves disputes with minimal need for escalation.
• Ensures project document controls/deliverables follow contract requirements and standards.
• Ensures control technicians complete the loading, device verification, and commissioning of all system controllers.
  • Drive controls pre-commissioning process and participates in final commissioning with the commissioning agent.
  • Validates complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
  • Requests and reviews project as-build and commissioning documentation.
  • Assist installers with interpretations of electrical and controls drawings, assist in controls wiring termination process as required.
• Utilizes project management software to punch assigned projects and coordinate subcontractors to complete required punch list items.
• Participate in GC and owner punch walks for assigned projects.
• Develops and maintains viable long-term relationships with contractors, customers, consultants, engineers, and subcontractors.
  • Attends job progress meetings as required.
• Administers warranty process.
  • Evaluate all warranty requests, coordinate any necessary resources to resolve warranty claim.
• Serve as a resource for customer/owner through continuing training and assists in systems troubleshooting after project closeout.
• Ensures all job-site personnel and subcontractors adhere to all safety standards including internal safety programs and OSHA requirements.
• May oversee multiple projects on an ongoing basis and available to walk job sites as needed.
• Protect and mitigate liability.
• Support and participate in company safety training & programs.

Competencies

• Demonstrated verbal and written communication skills.
  • Must have the ability to communicate technical material to a non-technical audience.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence and effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.   Mental stamina for problem solving and prioritizing multiple tasks. 

Education/Experience

• Minimum 5+ years of experience in the Commercial/Industrial HVAC, controls installation, construction environment
• Experience with large mechanical projects, HVAC equipment, preferably with large central plants (chillers, boilers, etc.), and controls
• Experience in dealing with a large and diverse number of simultaneous challenges, requiring knowledge of many different disciplines and systems preferred.
• The ability to pass and maintain background checks for access into primary schools, universities, etc.
• OSHA 10/30 certification
• CPR &First Aid Certification
• Preferred: Skills in in MS Office (Excel, Word, PowerPoint),
• Preferred: Knowledge and proficient in project management software (PlanGrid, BIM360, Procore)
• Preferred: Bi-Lingual (Spanish)

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.  This position will be required to work in an office environment and frequently in the field. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essentials functions of this job.  Reasonable accommodation may be made to enable the individuals with disabilities to perform the essentials functions.  While performing the duties of this job, the employee is regularly required to use hands to operate a computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

As the Partner Sales Manager (CDW), you will play a pivotal role in accelerating our footprint within the rapidly growing IT industry. This is an exciting opportunity to drive transformational product solutions through a strategic resale partner.

You will have the freedom to shape go-to-market strategies, launch revenue-generating initiatives and cultivate strategic alliances to help grow revenue with your partner.

Your expertise and leadership will directly impact the success of innovative solution deployments that enable partners to optimize operations, reduce costs, and elevate service quality for their customers.

Who We Are

In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive. 

While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.

Ivanti’s mission is to be a global technology leader and enable organizations to elevate Everywhere Work. Ivanti automates tasks that discover, manage, secure, and service all their IT assets.

Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers. 

Our Culture 

At Ivanti, our culture is shaped by the values that inspire and guide us every day. We believe that the way we work together passionately, and authentically, is just as important as the results we deliver. Our core values foster collaboration, keep customers at our core, raise the bar for performance, and hold us accountable to the highest standards. Here’s what drives us:

Win Together: Open collaboration is the foundation for our success. Transparent communication, mutual trust, and strong alignment help us win as a unified team.

Customers at our Core: IT & Security teams are at the center of our customers’ innovation. We understand, value, prioritize, and obsess over our customers’ needs, to deliver the technology and services that move their businesses forward.

Achieve and Exceed: Performance drives us. We relentlessly pursue our goals, always striving to set new benchmarks of success on behalf of our customers, employees, partners, and investors.

Own It: Debate, decide, commit. We take responsibility for our actions and decisions, demonstrating commitment, integrity, high standards, and a drive for excellence in everything we do.

Why We Need You!

Ivanti is currently seeking an exceptional individual who will provide leadership for our US sales organization. Reporting directly to the RVP of America’s Channel Sales, this role will be responsible for driving revenue and company growth through our Channel Partners. This is a unique opportunity for a business focused leader with a desire to present a vision, drive growth, and evangelize our products and services. If you have both large corporate and high growth company experience and thrive in a fast-paced environment, this opportunity is for you!

What you’ll Do:

• Design and own the channel growth plan for a national partner reseller.
• Identify opportunities to accelerate the overall growth of the partner account.
• Strategize with the Ivanti Sales to cultivate and grow new customer opportunities.
• Own the partner business plan including executive contact prospecting, enablement, and field execution for your partner.
• Design and drive lead generation initiatives to enable the partner sales motion and services support teams to deliver on joint goals and growth.
• Build senior level field relationships and secure buy-in for your initiatives. Examples include call blitzes, lunch and learns, and other events that expose Ivanti to new partner contacts, and customers to enable lead capture and nurture.
• Enable partner B2B teams so they can effectively position and sell Ivanti across their customer base.
• Perform in person and virtual sales presentations, product demonstrations and coordinate technical enablement, including demo portal training for the partner sellers.
• Enable Ivanti sales teams (and other internal teams) as appropriate around how to engage and win with as a strategic partner. Guide effective joint sales strategies. Provide individual deal support on large or strategic opportunities and assist with custom quoting and ordering processes to ensure timely success.
• Drive and support the launch of new Ivanti solutions within the partner including their vertical sales teams and technical overlays.
• General Channel Management duties including but not limited to:
  • Account planning, managing pipeline, forecasting, business reviews and supporting internal teams such as marketing, operations, OM & AR.

To Be Successful in The Role, You will Have:

• Experience in channel management and/or enterprise sales with WWT/Softchoice, CDW or SHI
• Self-starter and a proactive partner leader willing to display initiative
• Results-driven and committed to outcomes rather than output.
• Team-focused, with the ability to gain the personal support of others.
• Strong work ethic and commitment to quality.
• Disciplined, organized, and methodical in approach to tasks and activities.
• Judicious in the use of company resources within a budget.
• Ability to work well with both IT and business people.
• Ability to work well with networking, security, messaging, and device management personnel
• Ability to present to both individual contributors as well as executives.
• Ability and experience to work independently in remote office locations.
• Able to work within senior levels of the organizations.
• Ability to learn and navigate multiple systems and resources rapidly.

Other Position Details:

• Fluent English, additional language is a plus.
• Minimum of five years’ experience selling an enterprise software solution, enterprise security solutions or enterprise mobile security solution.
• Minimum of five years B2B channel management experience or VAR channel.
• Experience in direct sales (Enterprise, SLED) a plus.
• Experience presenting and demonstrating enterprise software solutions to both technical and business audiences.
• Excellent communication skills, both written and verbal.

Travel – 40% of US travel will be needed for this role.

Why Ivanti?

• Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & Development: Grow your skills with access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What drives us:

Ivanti’s mission is to elevate human potential within organizations by managing, protecting, and automating technology for continuous innovation.

It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers.

To learn more about Ivanti’s Mission and Core Values. 

Inclusion at Ivanti:

Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life.

Need adjustments during the process? Reach out to talent@ivanti.com and we’re happy to help.

Your Role:
Tenable is seeking a results-oriented leader to motivate an exceptional support team to even higher levels of customer satisfaction. With a global CSAT currently over 93%, we expect you to help us exceed that benchmark. You will manage some of the best support professionals in the enterprise software industry, providing the coaching and mentorship they need to thrive in a challenging environment. Your goal is to balance team development with the delivery of a stellar support experience for our large and rapidly growing customer base.
Your Opportunity:

• Team Leadership: Lead and mentor a multi-shift Support Engineering team, serving as the go-to expert for policies, procedures, and professional growth.
• Experience Optimization: Continuously refine the support journey for both customers and staff, balancing operational efficiency with a motivating team culture.
• Data-Driven Management: Define and monitor key performance indicators (KPIs) to drive capacity planning, escalation workflows, and consistent SLA excellence.
• Technical Escalation & Resolution: Investigate complex technical issues, routing them to the ideal resource and collaborating directly with R&D and Product Management for swift resolution.
• Strategic Communication: Act as the primary bridge for high-priority escalations, ensuring clear and timely updates for both customers and internal stakeholders.
• Product Expertise: Maintain deep, hands-on technical knowledge of the entire Tenable product suite to provide high-level guidance and oversight.
• Operational Agility: Execute specialized tasks and strategic business objectives as needed to ensure the overall success of the Support organization.

What You'll Need:

• 3+ years managing high-performing teams of 10+ Technical Support Engineers with direct experience in hiring, training, and performance management.
• Location Requirement: Must be currently based in the Pacific Time Zone to support regional shift alignment.
• Excels at managing time and priorities in fast-paced environments while remaining composed and solution-oriented under pressure.
• Demonstrated experience driving innovative change at the team level, preferably applying AI, Large Language Models (LLMs), and automation to streamline workflows, improve case resolution times, and increase operational efficiency within a support organization.
• Experience implementing Knowledge-Centered Service (KCS) methodology to drive knowledge quality, reuse, and continuous improvement.
• Solid understanding of security operations and procedures, modern tech stacks, and security industry trends.
• Ability to work at a computer for extended periods and perform additional duties as necessary to meet business objectives.
• Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment.

#LI-Remote

#LI-MM1

Title: Operations Support Specialist

Company: Loenbro, LLC Location: Phoenix, Arizona Department: Operations / Production Reports To: Operations Manager / Production Manager Employment Type: Full-Time FLSA Classification: Non-Exempt (Hourly) 

Job Summary

This is a combined role responsible for managing shipping and receiving operations, providing production administrative support, maintaining document control systems, and preparing analytical reports and presentations for senior leadership. The ideal candidate is a detail-oriented professional who thrives in a fast-paced manufacturing or production environment, can manage multiple priorities, communicates effectively with all levels of the organization including directors and executives, and ensures accuracy and compliance across all documentation and logistics functions.

About Loenbro

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication, and our vertical market focus spans all industries. Our expertise lies in simplifying the complex, so that our clients gain clarity and control in construction and maintenance. We do this by taking full ownership on every interaction, delivering multi-scope project excellence, and establishing long-standing relationships with our partners as we enhance and maintain your critical infrastructure.

Essential Job Responsibilities

Shipping & Receiving:

· Coordinate and process all incoming and outgoing shipments, including verifying contents against purchase orders, packing slips, and bills of lading.

· Prepare shipping documents (BOLs, customs paperwork, commercial invoices) and schedule carrier pickups with freight companies and couriers.

· Update project folders with necessary Information.

· Report defects and initiate return merchandise authorizations (RMAs) as needed.

· Maintain accurate inventory records using ERP/WMS systems; perform cycle counts and assist with annual physical inventory audits.

· Coordinate with production, purchasing, and customer service teams to ensure on-time delivery and resolve shipment discrepancies.

Production Administration:

· Provide administrative support to the production/manufacturing team, including data entry, scheduling, and report generation.

· Create, update, and distribute daily and weekly production schedules, work orders, and job travelers.

· Communicate weekly safety tool box talks subjects

· Track and report production metrics including output quantities, downtime, scrap rates, and labor hours.

· Prepare and maintain production-related reports for management, including shift summaries, efficiency reports, and KPI dashboards.

· Process production paperwork including time sheets, overtime authorizations, and production completion records.

· Support continuous improvement initiatives by collecting and organizing data for process analysis.

Document Control:

· Manage the creation, revision, distribution, and archival of controlled documents including SOPs, work instructions, quality manuals, and technical specifications.

· Maintain the electronic document management system (EDMS/DMS), ensuring all documents are current, properly indexed, and accessible to authorized personnel.

· Process Engineering Change Orders (ECOs) and Engineering Change Notices (ECNs), routing them for review and approval per established workflows.

· Ensure compliance with document control standards such as ISO 9001, AS9100, FDA 21 CFR Part 11, or other applicable regulatory frameworks.

· Conduct periodic audits of controlled documents to verify accuracy, version control, and proper retention in accordance with company policies.

· Coordinate with quality assurance, engineering, and production departments to ensure documents reflect current processes and specifications.

· Train employees on document control procedures, revision protocols, and proper use of the document management system.

· Maintain document logs, master lists, and distribution records; generate reports on document status and compliance metrics.

Management Reporting & Executive Communications:

· Prepare, compile, and deliver weekly, monthly, and quarterly operational reports for directors, VPs, and senior leadership, including production output summaries, shipping performance metrics, and document compliance dashboards.

· Create professional presentations (PowerPoint/Google Slides) summarizing departmental performance, cost analyses, and continuous improvement project outcomes for leadership review.

· Collaborate with finance, quality, and engineering teams to gather cross-functional data and produce integrated reports that support strategic decision-making.

· Respond to ad-hoc data requests from senior management, providing timely and accurate information to support business planning, audits, and customer inquiries.

· Track and report on corrective action effectiveness, supplier performance scorecards, and regulatory compliance status to ensure leadership has visibility into risk areas.

Other duties may be assigned as needed to support business operations.

Minimum Qualifications

Required:

· High school diploma or GED required.

· Minimum 2–4 years of combined experience in shipping/receiving, production support, and/or document control within a manufacturing or production environment.

· Demonstrated experience preparing reports, dashboards, and presentations for director-level and above audiences.

· Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent) and document management systems.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); advanced Excel skills (pivot tables, VLOOKUP, charts, data visualization) required.

· Excellent written and verbal communication skills; confident presenting information to directors, VPs, and senior executives.

· Keen attention to detail and a commitment to accuracy in all documentation and data entry tasks.

Preferred:

· Associate’s or Bachelor’s degree in Business Administration, Supply Chain Management, or related field.

· Working knowledge of quality management systems (ISO 9001, AS9100, GMP) and document control best practices.

· Familiarity with shipping/logistics software, carrier systems (UPS WorldShip, FedEx Ship Manager), and freight rate negotiation.

· Prior experience in aerospace, automotive, pharmaceutical, or general manufacturing industries.

· Forklift certification (training may be provided).

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

· Combination of office/administrative setting and warehouse/production floor environment.

· Potential exposure to dust, chemicals, or other environmental factors common in manufacturing.

· Extended periods of standing, walking, bending, and reaching during shipping/receiving operations.

· Manual dexterity sufficient to operate computers, scanners, label printers, and material handling equipment.

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro’s Environmental Health and Safety (EH&S) policies.

Benefits

Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:

· Medical, dental, and vision insurance

· 401(k) retirement plan with company match

· Paid time off (PTO) and holiday pay

· Life and disability insurance

· Professional development and training opportunities

· Employee assistance program (EAP)

Benefits eligibility may vary based on employment classification and hours worked.

Our Core Values

LEAD with Values:

· Live with Integrity – We do the right thing and do what we say, in every Interaction - and practice stewardship to care for the communities where we live & work.

· Exceed Expectations – We anticipate customer needs, deliver innovative solutions, and dedicate ourselves to creating outcomes that make a real difference.

· Act with Urgency – We take action, adapt seamlessly, and keep projects moving without compromising quality - because our customers priorities are our priorities.

· Deliver Excellence – We combine our passion for quality, our industry expertise, and our eye for innovation to make excellence our standard.

Guided by core values, grounded in grit and a commitment to excellence, Loenbro maintains and enhances the industrial infrastructure that betters our families, customers, and local communities.

Loenbro is an Equal Opportunity Employer.

Job Title: Project Engineer

Company: Loenbro, LLC
Business Unit/Department: Engineering                                           
Location: Arizona
Reports to:  Senior Project Manager
Employment Type: Full-Time
FLSA Classification: Exempt

About Loenbro

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach—every customer benefits from our capabilities and our care.

At Loenbro, we don’t just offer jobs—we build careers grounded in integrity, teamwork, excellence, and purpose. Join a team where your expertise is valued, your growth is supported, and your work helps maintain and enhance the critical infrastructure that powers communities across the nation.

Job Summary
Loenbro is currently looking for a Project Engineer to join the team. You will be a key member of our project management team, responsible for overseeing and managing the technical aspects of mission-critical and data center projects. Your expertise in electrical engineering and project management will contribute to the successful execution of projects.

Essential Job Responsibilities

• Project Planning: Collaborate with Project Managers to develop project plans, including scope, schedule, and budget.
• Technical Expertise: Utilize your electrical engineering knowledge to design, review, and ensure the proper installation of electrical systems, adhering to industry standards and best practices.
• Documentation: Create and maintain accurate project documentation, including technical drawings, specifications, and reports.
• Coordination: Coordinate with project teams, contractors, and subcontractors to ensure the smooth execution of projects.
• Quality Assurance: Conduct inspections and quality control checks to ensure that all work meets safety regulations and quality standards.
• Problem Solving: Address technical challenges and issues as they arise during the project, proposing effective solutions.
• Client Interaction: Interact with clients to understand their technical requirements and provide technical support and expertise as needed.

Other duties may be assigned as needed to support business operations.

Minimum Qualifications

Required:

• 1-3 years of experience as a project engineer, preferably in the electrical construction industry or bachelor’s degree in electrical engineering or a related field (preferred).
• Strong technical knowledge of electrical systems and engineering principles.
• Proficiency in AutoCAD or other design software.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making abilities.
• Commitment to safety and quality.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• Indoor office setting with controlled temperature.
• Outdoor industrial sites with exposure to noise, dust, chemicals, extreme weather, uneven terrain, or other environmental factors.
• Fabrication shops with exposure to noise, dust, chemicals, or other environmental factors.

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies.

Benefits

Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holiday pay
• Life and disability insurance
• Professional development and training opportunities
• Employee assistance program (EAP)

Benefits eligibility may vary based on employment classification and hours worked.

Guided by Core Values (LEAD), grounded in grit and a commitment to excellence, Loenbro betters our families, customers, and local communities.  If you’re ready to be part of a company that LEADS by:

• Living with Integrity
• Exceeding Expectations
• Acting with Urgency
• Delivering Excellence

…we want to hear from you.

Loenbro is an Equal Opportunity Employer

Job Title: Electrical Training Manager

Company: Loenbro, LLC
Business Unit/Department: People Operations                              
Location: Gilbert, AZ Onsite
Reports to:  Director, Learning & Development
Employment Type: Full-Time
FLSA Classification: Exempt

About Loenbro

Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach—every customer benefits from our capabilities and our care.

At Loenbro, we don’t just offer jobs—we build careers grounded in integrity, teamwork, excellence, and purpose. Join a team where your expertise is valued, your growth is supported, and your work helps maintain and enhance the critical infrastructure that powers communities across the nation.

Job Summary
We are seeking an Electrical Training Manager, reporting Director of Learning and Development, who will be responsible for overseeing the Electrical Trainers and administering the Company’s electrical apprenticeship programs. This leader is also responsible for coaching and mentoring our electrical training personnel while ensuring compliance with all industry standards, licensing requirements, and accreditation guidelines while providing a high-quality learning experience for participants as part of Loenbro University.

The Electrical Training Manager will coordinate and manage enrollment, scheduling, recordkeeping, and reporting. In addition, this individual will lead and support the team of instructors, ensuring instructional excellence. The role requires strong collaboration with company leadership, field supervisors, and external training partners to align workforce development goals with organizational needs.

This position plays a key role in preparing apprentices for success in the electrical field by maintaining program integrity, fostering instructor engagement, and driving continuous improvement in training content and delivery.

Essential Job Responsibilities

Program Administration & Compliance

• Manage all aspects of the NCCER Training programs, including enrollment, curriculum scheduling, and class delivery.
• Ensure compliance with NCCER, Department of Labor, and state licensing requirements.
• Maintain accurate training records, certifications, and reporting in accordance with accreditation standards.
• Monitor program performance, outcomes, and student progress, implementing improvements as needed.

Instructor Leadership & Development

• Provide leadership, coaching, and professional development opportunities for instructors.
• Ensure instructional consistency, quality, and adherence to program standards.
• Collaborate with trainers to create schedules and assign instructors to courses based on expertise and availability.

 Stakeholder Collaboration

• Serve as a liaison with NCCER representatives, ensuring alignment with program requirements and updates.
• Partner with L&D leadership, project managers, and field supervisors to forecast workforce training needs.
• Communicate program goals, progress, and outcomes to internal stakeholders.
• Build relationships with apprentices and trainees to support career progression and retention.

Continuous Improvement

• Evaluate program effectiveness through feedback, performance metrics, and completion rates.
• Recommend and implement program enhancements, new technologies, and instructional methods.
• Stay current with industry best practices, licensing changes, and training standards.
• Support company-wide workforce development initiatives and career pathing.

Minimum Qualifications

• Bachelor’s degree in education, workforce development, construction management, or related field (preferred) OR equivalent combination of education and relevant work experience.
• 5+ years of experience in electrical construction, workforce development, or apprenticeship program management.
• Prior experience with IEC Apprenticeship Programs and NCCER Training Programs strongly preferred.
• Strong knowledge of electrical apprenticeship and craft training requirements.
• Familiarity with licensing, compliance, and accreditation processes.
• Experience managing instructors or training staff required.
• Excellent organizational and administrative skills, with attention to detail.

• Strong leadership, coaching, and team development skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Growth mindset when problem-solving and critical thinking.
• Proficiency in Microsoft Office Suite; experience with LMS or training management software preferred.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• Indoor office setting with controlled temperature. 
• Potential visits to outdoor industrial sites with exposure to weather extremes. 
• Potential exposure to noise, dust, chemicals, or other environmental factors. 
• Travel requirements: up to 10% of time. 

This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies.

Benefits

Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holiday pay
• Life and disability insurance
• Professional development and training opportunities
• Employee assistance program (EAP)

Benefits eligibility may vary based on employment classification and hours worked.

Guided by Core Values (LEAD), grounded in grit and a commitment to excellence, Loenbro betters our families, customers, and local communities.  If you’re ready to be part of a company that LEADS by:

• Living with Integrity
• Exceeding Expectations
• Acting with Urgency
• Delivering Excellence

…we want to hear from you.

Loenbro is an Equal Opportunity Employer

Location: Scottsdale, AZ (Hybrid 3 days in office)

About the Role

Are you a Consumer Success leader looking to scale and grow a high-impact team while developing strong, productive performers? In this role, you’ll guide and empower frontline coordinators, drive operational excellence, and help accelerate one of the fastest-growing products in the Realtor.com® selling ecosystem. If you’re motivated by building teams, driving revenue, and shaping exceptional consumer experiences at scale, this role is for you.

The Manager, Consumer Success plays a critical role in scaling Real Choice Selling by directly managing a team of 15–18 coordinators. You will be responsible for providing the necessary tools, information, and coaching for your team to be successful while ensuring consistent, high-quality experiences for consumers and real estate agents.

Top Reasons to Apply

• Opportunity to help scale an emerging, high-growth product and revenue stream within the Realtor.com® ecosystem.
• Be instrumental in shaping the end-to-end consumer and customer journey for a leading real estate technology platform.
• Directly lead and develop a large team of coordinators while driving measurable performance and revenue impact.
• Exposure to forward-thinking operational innovation, including AI-enabled tools and process optimization.
• Join a dynamic, collaborative culture with strong training, enablement, and leadership development support.

What You’ll Do

• Directly manage and develop a team of 15–18 Real Choice Selling Coordinators into successful and productive performers.
• Update and maintain a dial plan for each Real Choice Selling Coordinator on a daily basis to set expectations for the day.
• Provide reports and assessments of coordinator performance, attendance, development, and achievements.
• Drive coordinator dials and activities while maintaining a high standard for quality and adherence to the Rules of Engagement.
• Coach coordinator reps on quality, tone, script adherence, and customer service abilities through call monitoring and performance management.
• Act as a steward of the scripts, sales, and quality processes to ensure requirements are understood by the team.
• Proactively identify opportunities for corrective action and counsel, discipline, or administer warnings when policy guidelines are not met.
• Manage coordinator attendance, time-off requests, overtime accrual, and schedules.
• Facilitate team meetings to discuss daily operations and performance to provide motivation and encouragement.
• Conduct 1-on-1 meetings and call breakdowns with each coordinator on your team.
• Monitor CRM interaction and provide coaching for compliance with best practices and policies.
• Collaborate with Quality and Training departments to understand trends and facilitate successful transitions from training to the floor.
• Interview prospective candidates and assess the skills and traits that align with the role and the Realtor.com culture.
• Help create systems, processes, playbooks, and dashboards to drive team effectiveness and consumer success.
• Serve as a key stakeholder for communicating product rollouts and system enhancements to your assigned workgroup.

What You’ll Bring

• 5+ years of experience in a customer success role or equivalent.
• A minimum of 2 years of people management experience, ideally in a call center environment.
• Proven success managing and leading in a remote or virtual environment.
• Experience tracking, measuring, and holding teams accountable to defined KPIs.
• Ability to work and influence decisions cross-functionally and with senior leadership.
• Superior time management and prioritization skills in an atmosphere of multiple shifting priorities.
• Excellent problem-solving, troubleshooting skills, and high EQ.
• Exceptional communication skills, both verbal and written.
• Knowledge of Microsoft Office and G Suite (Gmail, Google Calendar, Docs, etc.).
• Bachelor’s degree preferred or equivalent professional experience.

How We Work

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office.

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Why Join Realtor.com®

At Realtor.com®, we believe everyone deserves a home of their own. We’re a team of passionate, driven professionals working to make buying and selling homes easier and more rewarding. We value integrity, collaboration, and diversity—and we’re committed to creating an environment where the best talent can do the best work of their careers.

Location: Scottsdale, AZ (Hybrid 3 days in office)

About the Role

Are you a Consumer Success leader looking to scale and grow a high-impact team while developing strong, productive performers? In this role, you’ll guide and empower frontline coordinators, drive operational excellence, and help accelerate one of the fastest-growing products in the Realtor.com® selling ecosystem. If you’re motivated by building teams, driving revenue, and shaping exceptional consumer experiences at scale, this role is for you.

The Manager, Consumer Success plays a critical role in scaling Real Choice Selling by directly managing a team of 15–18 coordinators. You will be responsible for providing the necessary tools, information, and coaching for your team to be successful while ensuring consistent, high-quality experiences for consumers and real estate agents.

Top Reasons to Apply

• Opportunity to help scale an emerging, high-growth product and revenue stream within the Realtor.com® ecosystem.
• Be instrumental in shaping the end-to-end consumer and customer journey for a leading real estate technology platform.
• Directly lead and develop a large team of coordinators while driving measurable performance and revenue impact.
• Exposure to forward-thinking operational innovation, including AI-enabled tools and process optimization.
• Join a dynamic, collaborative culture with strong training, enablement, and leadership development support.

What You’ll Do

• Directly manage and develop a team of 15–18 Real Choice Selling Coordinators into successful and productive performers.
• Update and maintain a dial plan for each Real Choice Selling Coordinator on a daily basis to set expectations for the day.
• Provide reports and assessments of coordinator performance, attendance, development, and achievements.
• Drive coordinator dials and activities while maintaining a high standard for quality and adherence to the Rules of Engagement.
• Coach coordinator reps on quality, tone, script adherence, and customer service abilities through call monitoring and performance management.
• Act as a steward of the scripts, sales, and quality processes to ensure requirements are understood by the team.
• Proactively identify opportunities for corrective action and counsel, discipline, or administer warnings when policy guidelines are not met.
• Manage coordinator attendance, time-off requests, overtime accrual, and schedules.
• Facilitate team meetings to discuss daily operations and performance to provide motivation and encouragement.
• Conduct 1-on-1 meetings and call breakdowns with each coordinator on your team.
• Monitor CRM interaction and provide coaching for compliance with best practices and policies.
• Collaborate with Quality and Training departments to understand trends and facilitate successful transitions from training to the floor.
• Interview prospective candidates and assess the skills and traits that align with the role and the Realtor.com culture.
• Help create systems, processes, playbooks, and dashboards to drive team effectiveness and consumer success.
• Serve as a key stakeholder for communicating product rollouts and system enhancements to your assigned workgroup.

What You’ll Bring

• 5+ years of experience in a customer success role or equivalent.
• A minimum of 2 years of people management experience, ideally in a call center environment.
• Proven success managing and leading in a remote or virtual environment.
• Experience tracking, measuring, and holding teams accountable to defined KPIs.
• Ability to work and influence decisions cross-functionally and with senior leadership.
• Superior time management and prioritization skills in an atmosphere of multiple shifting priorities.
• Excellent problem-solving, troubleshooting skills, and high EQ.
• Exceptional communication skills, both verbal and written.
• Knowledge of Microsoft Office and G Suite (Gmail, Google Calendar, Docs, etc.).
• Bachelor’s degree preferred or equivalent professional experience.

How We Work

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office.

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Why Join Realtor.com®

At Realtor.com®, we believe everyone deserves a home of their own. We’re a team of passionate, driven professionals working to make buying and selling homes easier and more rewarding. We value integrity, collaboration, and diversity—and we’re committed to creating an environment where the best talent can do the best work of their careers.

About The Role:

Our Carrier Account Managers focus on building relationships with our #1 customer -our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.

Responsibilities:

• BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships.
• CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.
• RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
• FREIGHT OPERATIONS: Effectively analyze carriers and freight market to best meet our customers’ freight needs.
• RESULTS: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
• COMMUNICATION: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.

Qualifications:

• Bachelor's degree.
• Sales and or customer service experience preferred.
• Knowledge in the logistics industry preferred.

Skills:

• Ability to thrive in a fast-paced environment and meet performance metrics.
• Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilience.
• Entrepreneurial and competitive spirit, passion, self-motivation.
• Organization and attention to detail.
• Adaptability, multi-tasking ability, sense of urgency.
• Confident decision-making skills, problem-solving ability, and issue resolution skills.

Additional Information:

• $50,000 base pay; plus commission
• This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible.
• Onsite 5 days a week - Tempe, Arizona

#LI-HT1

Your Impact

This is an entry to mid-level role with opportunity for rapid professional growth and the chance to contribute to the success of a software startup with accelerated growth inside a public company. You will collaborate within deployment teams to position the client for a successful engagement. Come work as a vital member of a client facing, cross-functional team to deliver on the value proposition of our Software Solutions.

What You’ll Do

Location: Remote in one of our US based hubs (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas)
Travel: up to 60%
Reports To: Manager, Business Analysis

• Work as member of the Software Services Team.
• Capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements.
• Discover complex business requirements — providing structure and clarity where there is ambiguity — and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions.
• Collaborate with the customer to configure the system to achieve their business outcomes.
• Assess impact and feasibility of proposed solution — including change management and other non-program implementation costs — evaluating alternatives and delivering solutions that accomplish agency outcomes.
• Design, administer, and document functional acceptance tests and training.

What You Bring

• Bachelor in Business, Operations, Computer Science, or Engineering.
• Experience managing process improvement or facilitating change management amongst teams.
• Demonstrated outcome-driven thinking. Can make hard tradeoff assessments.
• Willingness to join forces and drive company-wide initiatives across multiple departments
• Demonstrated leadership experience
• Self-starter who thrives with problem-solving and embraces ambiguity
• Experience working with or in Law Enforcement preferred
• Some coding experience, particularly JSON preferred
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Location:

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is an in-office position. You’ll be expected to work full-time in our Tempe office. All relocations or changes to your permanent work location are subject to prior review and approval. Should a need to relocate arise during your tenure at GoDaddy, please reach out to your manager for additional guidance.

This position is not eligible to be performed in Alaska, California, Colorado, Louisiana, Massachusetts, Mississippi, New Jersey, New York, North Dakota, Oregon, Seattle, WA or the Virgin Islands.

Join our team

Your role on the Commerce Sales Team is to proactively reach out to prospective and current GoDaddy customers via outbound calls who are currently processing a high volume of payments through another provider. As a commerce sales specialist, you will educate and consult with them on the many services now offered by GoDaddy, including but not limited to Payments, Social, SEO, and Website Design. You will focus on guiding merchants to the best fit for their business along with identifying best practices.

What you'll get to do… 

• Contacting prospective small business customers and existing GoDaddy customers via phone (Outbound Sales calls) and via email to uncover new opportunities.
• Consult with customers about their business needs by matching GoDaddy products and/or solutions to their commerce goals, while identifying existing pain points to determine how GoDaddy’s platform could address those needs.
• Understanding and overcoming small business objections through effective communication of GoDaddy’s offerings.
• Build trust, interact, and communicate effectively with various levels of the organization, while meeting high call quality and production standards as pre-determined by leadership.
• Meet sales metrics that could include but are not limited to outbound dials, gross payment volume, and Net Promoter Score.
• Demonstrate ownership for issues pertaining to customer service questions, including by researching and providing solutions for issues of moderate complexity.
• Serve as a trusted advisor and consultant to all customer throughout the entire sales cycle while maintaining accurate and updated records for all activities in the system.

Your experience should include…

• Experience working at a Payments company or owning and/or operating a small and/or midsize business (SMB)/extensive knowledge of internet technology.
• 3+ year outbound and/or inbound experience in payments, merchant acquisition, fintech, or similar industries.
• A high school diploma, GED, or equivalent work experience.
• Ability to meet sales quotas while providing a great customer experience throughout entire sales cycle.
• A self-driven and dedicated attitude, disciplined work ethic and motivation to drive revenue growth, while creating long term customer relationships.  
• Dynamic hunter personality with a drive to reach decision makers is essential
• Experience using a CRM or other customer management software.
• Great interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment with ability to promote and build extraordinary customer rapport.

Schedule: 

This role may require working holidays, evenings, and weekends. 

Compensation & Benefits 

What we offer: 

Working at GoDaddy offers many benefits, including competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program, and much more. Offerings vary by location. 

This role is eligible for a comprehensive benefits package, which includes medical, dental, and vision insurance, a 401(k)-retirement plan, paid sick time, paid vacation and personal time off, paid parental leave, life insurance, short- and long-term disability, AD&D insurance, mental health or EAP programs, remote or hybrid work options, paid holidays, paid Wellness days, tuition assistance, adoption, surrogacy, and fertility benefits, dependent daycare and backup care benefits, Employee stock purchase plan, financial education and advice; and other benefits in accordance with GoDaddy’s benefit plans and applicable law. 

Actual compensation and benefits eligibility will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Compensation:

As with many sales roles, our compensation combines both an initial starting hourly rate ($17-$22/hour) and the opportunity to earn additional income through our variable incentive plan. Employees working full-time start at an annualized rate of $35,360 and depending on achievement, specific role and team, those who meet 100% of target or more have historically earned up to $150,000 when variable incentive compensation is included.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO's guiding principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $19.00 - $23.00/ hour in Tucson, AZ. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness. 

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies Alo’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

Your Opportunity

Scion is paving a path in student living and the Facilities Technician is an integral part in the execution of our vision. This position responds to maintenance and repair service requests, carries out preventive maintenance tasks, prepares apartments for turnovers, and stays on top of requesting required supplies in a timely matter. The Facilities Technician ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is provided to our customers.

The Facilities Technician is a solution-oriented professional who excels in a fast-paced, agile, collegiate environment. This role demands superior customer service and unwavering follow through.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off + Floating holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Maintain the physical condition of the property according to The Scion Group’s Standard Operating Procedures, OSHA and Industry
• Perform physically demanding work to maintain the asset, and other property features to minimize liability
• Execute maintenance objectives and daily assignments with the Facilities
• Perform minor and routine maintenance/repair in a timely and professional manner.
• Assist in assuring all service requests are completed
• Document work performed and parts used; and submit daily upon completion, including legible notes on what was done, the supplies used, further follow-up and materials needed, date and signature of
• Promote good public relations with residents, service staff, contractors, and management through great “people” attitude and resident
• Routinely perform duties including basic appliance repair, basic carpentry, plumbing/fixture repair, painting, and basic electric & lighting to make apartments ready on a timely basis, and ensure meeting completion dates set by the Facility Manager or Supervisor.
• Complete preventive maintenance tasks assigned to you.
• Clean coils and condensers, lubricate equipment, maintain air filters and perform minor repair work as
• Perform routine clean up at repair location or in maintenance shop, keeping working area clean and

The responsibilities listed above may not be all-inclusive.

What We Require

• High school/GED
• Certified Pool Operator (CPO), or intention to obtain within six months
• Clear and effective communication skills
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, ability to work with pressure of aggressive deadlines, and flexible schedule to accommodate after-hours and weekend emergencies
• Valid driver’s license
• Demonstrated ability to access computer programs and use or learn basic computer operations related to position requirements.
• Ability and willingness to travel when required
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND4

Your Opportunity

Scion is paving a path in student living and the Facilities Technician is an integral part in the execution of our vision. This position responds to maintenance and repair service requests, carries out preventive maintenance tasks, prepares apartments for turnovers, and stays on top of requesting required supplies in a timely matter. The Facilities Technician ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is provided to our customers.

The Facilities Technician is a solution-oriented professional who excels in a fast-paced, agile, collegiate environment. This role demands superior customer service and unwavering follow through.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Maintain the physical condition of the property according to The Scion Group’s Standard Operating Procedures, OSHA and Industry
• Perform physically demanding work to maintain the asset, and other property features to minimize liability
• Execute maintenance objectives and daily assignments with the Facilities
• Perform minor and routine maintenance/repair in a timely and professional manner.
• Assist in assuring all service requests are completed
• Document work performed and parts used; and submit daily upon completion, including legible notes on what was done, the supplies used, further follow-up and materials needed, date and signature of
• Promote good public relations with residents, service staff, contractors, and management through great “people” attitude and resident
• Routinely perform duties including basic appliance repair, basic carpentry, plumbing/fixture repair, painting, and basic electric & lighting to make apartments ready on a timely basis, and ensure meeting completion dates set by the Facility Manager or Supervisor.
• Complete preventive maintenance tasks assigned to you.
• Clean coils and condensers, lubricate equipment, maintain air filters and perform minor repair work as
• Perform routine clean up at repair location or in maintenance shop, keeping working area clean and

The responsibilities listed above may not be all-inclusive.

What We Require

• High school/GED
• Certified Pool Operator (CPO), or intention to obtain within six months
• Clear and effective communication skills
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, ability to work with pressure of aggressive deadlines, and flexible schedule to accommodate after-hours and weekend emergencies
• Valid driver’s license
• Demonstrated ability to access computer programs and use or learn basic computer operations related to position requirements.
• Ability and willingness to travel when required
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND4 #wearehiring #werehiring 

Your Opportunity

Scion is paving a path in student living and we’re seeking a talented Assistant General Manager (AGM) to join us in executing our vision. This position is a community leader and assists the General Manager with maintaining successful operational and financial performance of an asset.

If you are passionate about customer service and have a detailed eye for account management – we want you!                           

You’ll work in a fast-paced, agile, collegiate environment. This role demands a customer-centric mindset, adaptability, attention to detail and excellent prioritization skills. Must be prepared to act as General Manager in their absence.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternity Leave

Your Responsibilities

Staff Development and Leadership

• Provide leadership and coaching for staff performance and foster a positive and productive team environment.
• Assist with attracting, hiring, retaining and training exceptional team members.
• Ensure all onsite staff are trained and compliant with Fair Housing, safety and company policies.
• Manage the development of and adherence to the property onsite schedule, including after hour on-call shifts.

Property Administration

• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies.
• Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances.
• Assist with planning and leading the team in executing successful annual Turnover processes.
• Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.
• Ensures move-in, room assignments, transfer and move-out processes are executed efficiently and successfully.

Facilities & Capital

• Responsible for safe and sanitary community experience for employees, residents and guests including property appearance, operationally sound facilities, preventative maintenance and great service.
• Responsible for property curb appeal and overall appearance of building exterior, common areas, amenities, and apartments. 
• Assist with conducting inspections and walk vacant apartments/bed spaces monthly.
• Regularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.
• Coordinate work order requests with appropriate staff or vendors.

Financial Performance

• Assist in the preparation of Month End reports, reconcile, and balance all accounts receivable.
• Enforce and comply with all Scion late fees, Non-Sufficient Funds (NSF) fees and collection policies, keeping delinquency below 2% by month end.
• Post and collect damage charges from quarterly inspections.
• Assess damage at move-out to calculate required charges and prepare final billing or processes refunds.

Customer Experience & Sales

• Manage all customer sales interactions, both personally and through directing team members in alignment with company standards.
• Perform weekly market surveys.
• Manage the successful execution of customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Manage promotional material and property incentives meeting marketing and concession budget.
• Provide expert direction on sales and revenue goals and lead the team to achieve them. Utilize KPIs to report on trends, insights and proactively address issues.
• Identify and recommend local marketing opportunities, appropriate marketing messages and material to drive traffic to the property.  
• Manage all escalated resident concerns and account matters in a timely manner.

The responsibilities listed above may not be all inclusive.

What We Require

• Exceptional written and verbal communicator
• Meticulous detail orientation
• Customer-centric mindset
• 1+ years’ experience working at living communities/property management
• Proficient in Property Management Systems (Entrata preferred)

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Working hours consist of daytime business hours, requiring additional non-traditional hours during peak times and emergencies.

Your Opportunity

Scion is paving a path in student living and the Assistant General Manager is an instrumental team member in the execution of our vision. This position will assist the General Manager with the supervision of all business functions related to operations.              

The Assistant General Manager has a bias for action and is eager to learn and grow their career in a fast-paced, agile, collegiate environment. This role demands a customer-centric mindset, adaptability, attention to detail and excellent prioritization skills. Must be prepared to act as General Manager in their absence.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Floating Holiday
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

• Assist with attracting candidates both on and off campus, hiring new team members and improving employee retention.
• Assist the General Manager with the training, coaching, development and leadership of exceptional team members.
• Manage the development of and adherence to the property onsite schedule, including after hour on-call shifts.
• Partner with GM to elevate employee experience through data, conversations and team building to ensure high morale.

Property Administration

• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
• Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances.
• Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.

Facilities & Capital

• Responsible for a safe and sanitary community experience for employees, residents and guests by overseeing curb appeal, common areas and preventative maintenance.
• Assist with upholding The Scion Standard by conducting monthly property walks and completing scorecard assessments around inspections.
• Regularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.
• Coordinate work orders with appropriate staff or vendors to ensure requests are being met on time, necessary communication is sent to residents and customer satisfaction remains high.

Annual Turnover Process

• Assist the General Manager and Facilities Supervisor with the planning and execution of annual turnover process to ensure all team members and vendors have clear goals and expectations to meet deadlines.
• Assist with property staffing to ensure property has adequate support for the preparation and execution of annual turnover.
• Utilize Turnable to track electronic turnover board to ensure adequate progress is being made and deadlines are being met.
• Assess damage at move-out to calculate required charges and prepare final billing or process refunds. Track, respond and process any damage charge disputes.
• Ensures move-in, room assignment, transfer and move-out processes are executed efficiently and successfully.
• Assist the General Manager with conducting move-out inspections and vendor service walks to ensure units are ready for move-in dates.
• Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Financial Performance

• Assist in the preparation of Month End reports, reconcile, and balance all accounts receivable.
• Enforce and comply with all Scion late fees, Non-Sufficient Funds (NSF) fees and collection policies, keeping delinquency below 2% by month end.
• Post and collect damage charges from quarterly inspections.

Customer Experience & Sales

• Manage all customer sales interactions, both personally and through directing team members in alignment with company standards.
• Perform weekly market surveys to Identify and recommend local marketing opportunities, appropriate marketing messages and material to drive traffic to the property.
• Manage the successful execution of customer experience initiatives, engagement initiatives and additional marketing opportunities.
• Manage promotional material and property incentives meeting marketing and concession budget.
• Provide expert direction on sales and revenue goals by partnering with the Centralized Sales Team and lead other team members to achieve them.
• Manage all escalated resident concerns and account matters in a timely manner including responding to Google and Yelp reviews and addressing resident concerns.
• Analyzing customer experience data to and identifying common detractors and promoters to make informed decisions.
• Responsible for monitoring customer feedback via internal surveys and reputation platforms to develop action plans for promptly improving the resident experience.

The responsibilities listed above may not be all inclusive.

What We Require

• Exceptional written and verbal communicator
• Strong detail orientation
• Customer-centric mindset
• 1+ years’ experience working at living communities/property management
• Proficient in Property Management Systems (Entrata preferred)

Relevant Systems and Platforms

• Entrata (Property Management System)
• Greenhouse (Applicant Tracking System)
• Lattice (Performance Management System)
• Turnable (Electronic Turn board)
• Qualtrics (Employee and Resident Experience platform)
• Microsoft Office
• Ops Technology
• ClickUp (Project Management Tool)
• Scion Intelligence

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Working hours consist of daytime business hours, requiring additional non-traditional hours during peak times, emergencies and inclement weather.

Your Opportunity

Scion is paving a path in student living and the Assistant General Manager is an instrumental team member in the execution of our vision. This position will assist the General Manager with the supervision of all business functions related to operations and partner closely with the Customer & Sales Experience Manager on initiatives.       

The Assistant General Manager has a bias for action and is eager to learn and grow their career in a fast-paced, agile, collegiate environment. This role demands a customer-centric mindset, adaptability, attention to detail and excellent prioritization skills. Must be prepared to act as General Manager in their absence.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Floating Holiday
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

Your Opportunity

Scion is paving a path in student living, and the General Manager is a keystone team member in the execution of our vision. This position is a dynamic business manager, community leader and expert in maintaining thriving operational, expense and revenue performance.

The General Manager is a customer-centric leader that excels in a fast-paced, agile, collegiate environment. This role demands quick-thinking and excellent decision quality, general business knowledge, exceptional leadership and an innate self-drive.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

• Partner with Talent Acquisition and HR Operations to attract and hire exceptional team members through Greenhouse.
• Collaborate with Learning & Development to train, develop and provide leadership to exceptional team members to ensure the property can operate effectively and to ensure team members are pursuing the next step in their Scion career.
• Accountable for scheduling appropriate property staffing at all times, including after hour on-call shifts, being the primary responder.
• Elevate employee experience through data, conversations and team building to ensure high morale.

Property Administration

• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
• Engage internal Legal department for vendor management, risk management, court appearance and contract administration matters.
• Conduct quarterly apartment inspections to assess damage and identify property improvements to address.

Facilities & Capital

• Accountable for safe and sanitary community experience for employees, residents and guests including curb appeal, operationally sound facilities, common areas and preventative maintenance.
• Uphold The Scion Standard by conducting monthly property walks and submitting scorecard assessments around inspections.
• Maintain and audit valid building and system permits to ensure that the property complies with all codes and company standards.
• Responsible for identifying all capital expenditures improvements needed at the property and working with Regional Manager and Facilities & Capital Department on approval and execution of new projects.
• Obtain vendor bids on all projects and gain approval for projects that exceed the budgeted threshold for the property.

Annual Turnover Process

• Proactively plan and execute annual turnover process with the Assistant General Manager and Facilities Supervisor to ensure all team members and vendors have clear goals and expectations to meet deadlines.
• Partner closely with Talent Acquisition to adequately staff the property for support with annual turnover deadlines.
• Forecast and manage financial performance of annual turnover process to keep controllable property expenses within budget.
• Utilize Turnable to create, manage and update electronic turnover board to ensure adequate progress is being made and deadlines are being met.
• Conduct move-out inspections and vendor service walks to ensure units are ready for resident move-in dates.
• Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Financial Performance

• Work closely with partner departments for financial aspects of the property such as preparing annual and capital budgets, managing property expenditures, invoice entry, payroll, inventory, collection policies, forecasting, meeting revenue targets, credit card reconciliation, variance reporting, vendor service agreements and month-end processes.
• Proactively seek out ways to add revenue and/or reduce expenses to enhance Net Operating Income.

Customer Experience & Sales

• Implement and maintain Scion’s customer experience philosophy including but not limited to brand integrity, reputation management, resident events, work order management, turnover, hiring and developing staff with a customer experience mindset.
• Accountable for monitoring customer feedback via internal surveys and reputation platforms to develop action plans for promptly improving the resident experience.
• Accountable for achieving all unique Key Performance Indicator set for the property.
• Support AGM with escalated resident concerns and assist in de-escalating situations when needed.
• Accountable for achieving revenue targets such as market rates, gain to lease, concessions, and leasing velocity.

The responsibilities listed above may not be all inclusive.

What We Require

• Exceptional written and verbal communicator
• Time Management
• Conflict Management
• Vendor management
• Confidentiality
• Customer-centric mindset
• 3+ years’ experience managing living communities and a team of 3+
• Proficient in Property Management Systems (Entrata preferred)

Relevant Systems and Platforms

• Vena (Budgeting tool)
• Entrata (Property Management System)
• Greenhouse (Applicant Tracking System)
• Lattice (Performance Management System)
• Turnable (Electronic Turn board)
• ADP (Staff schedule and payroll system)
• Qualtrics (Employee and Resident Experience platform)
• Microsoft Office
• Ops Technology
• ClickUp (Project Management Tool)
• Scion Intelligence

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Working hours consist of daytime business hours, requiring non-traditional hours during peak times, emergencies and inclement weather.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND4 #wearehiring #werehiring 

Your Opportunity

Scion is paving a path in student living and the Maintenance Technician II is an integral part in the execution of our vision. This position responds to maintenance and repair service requests, carries out preventive maintenance tasks, prepares apartments for turnovers, and stays on top of requesting required supplies in a timely matter. The Maintenance Technician II ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is provided to our customers.

The Maintenance Technician II is an experienced technician who excels in a fast-paced, agile, collegiate environment. This role demands superior problem solving, technical abilities and unwavering follow through.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Demonstrate proficiency in Building Automation Systems (BAS), Entrata and CMMS systems for timely logging of service requests and completed work.
• Maintain the physical condition of the property according to The Scion Group’s Standard Operating Procedures, OSHA and Industry’s standards.
• Perform physically demanding work to maintain the asset, and other property features to minimize liability concerns.
• Assume responsibility (as required) over operating, system monitoring/diagnostics, and preventative testing for major building systems such as: chilled water systems with fan coil units, air handling units with outside condensers including roof top units (RTU), building stationary boilers, hot- & cold-water distribution systems (plumbing, pressure/pneumatic/storage tanks, variable frequency drive (and pumps & motors), domestic hot water heaters, building automation systems (BAS), electrical distribution systems, switchgears and controls, generators, uninterrupted power supply (UPS), elevators and lifts, parking structures (ventilation/drainage systems, T-Joints), entrance & exit gates and overhead doors, shingled/tarred roof, TPO membrane roofing system, EIFS, brick, vinyl, & cementitious sideboard, ACP, curtain walls, and insulated glass units (IGUs).
• Operate system monitoring/diagnostics, preventative testing for life safety systems such as: fire pumps, fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow preventers, smoke detectors, CO2 sensors/alarms, fire extinguishers, emergency lighting, means of egress, and fire dampers.
• Assist in creating emergency and disaster preparedness plans and protocols.
• Maintain key management protocols and security, unlocking apartment doors and accompany/escort various vendors as needed.
• Coordinate delivery and work schedules with vendors, contractors as approved by the Facilities Supervisor.
• Coordinate maintenance objectives and daily assignments with the Supervisor.
• Diagnose and perform routine maintenance/repair in a timely and professional manner.
• Assure all service requests are completed daily.
• Document work performed and parts used; and submit daily upon completion, including legible notes on what was done, the supplies used, further follow-up and materials needed, date and signature of completion.
• Promote good public relations with residents, service staff, contractors, and management through great “people” attitude and resident trust.
• Inspect vacated apartments and record necessary repairs and maintenance, informing the Facilities Supervisor of needed services and repairs.
• Routinely perform duties including basic appliance repair, general carpentry, plumbing/fixture repair, painting, and basic electric & lighting to make apartments ready on a timely basis, and ensure meeting completion dates set by the General Manager/Property Manager.
• Routinely inspect interior common areas and the exterior of the property, ensuring daily upkeep of all common areas with company standards, and all the light fixtures are in working order.
• Complete preventive maintenance tasks on all equipment and operating systems to ensure warranty compliance and extended useful life.
• Clean coils and condensers, lubricate equipment, maintain air filters and perform minor repair work as assigned.
• Perform routine clean up at repair location or in maintenance shop, keeping working area clean and safe. 
• Maintain parts and supply inventory, as authorized.
• Clean and organize the workshops, storerooms, boiler rooms, and utility rooms.
• Clean pools; adjust and maintain chemicals to proper levels, if needed.
• Pressure-wash sidewalks, buildings, pool decks, etc.
• Assist in snow removal at property, as required.
• Assume responsibility for after-hours emergencies at the direction of the company supervisor/manager.
• Undertake training related to job duties as deemed necessary.

The responsibilities listed above may not be all-inclusive. 

What we Require

• High school/GED or trade school diploma and with minimum of 3-5 years of full-time general maintenance experience, or an equivalent combination
• HVAC certification/EPA 608 certification (Core, Type I, II & III)
• Certified Pool Operator (CPO), or intention to obtain within six months
• Clear and effective communication skills
• Knowledge of key management and security systems
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, ability to work with pressure of aggressive deadlines, and flexible schedule to accommodate after-hours and weekend emergencies
• Valid driver’s license
• Demonstrated ability to access computer programs and use or learn basic computer operations related to position requirements (ie. Entrata, CMMS, Building Automation system & Digital Control System)
• Ability and willingness to travel when required
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

 The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND4 #wearehiring #werehiring 

Your Opportunity

Scion is paving a path in student living and the Maintenance Manager is a keystone team member in the execution of our vision. This position ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is carried out by the onsite Facilities team and any third-party vendors. 

The Maintenance Manager is a subject matter expert and experienced leader who excels in a fast-paced, agile, collegiate environment. This role demands superior problem solving, leadership and unwavering follow through. Those in the Maintenance Manager position may also be asked to assist other properties. 

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Manage all building services and preventative maintenance programs to the best of industries practices, the Scion’s Standard Operating Procedures, and in compliance with the State/Federal Govt./OSHA’s Codes/regulations.
• Supervise the day-to-day operations including but not limited to heating, ventilating, air conditioning (HVAC), plumbing and piping, fire protection, and general building maintenance and troubleshooting, building automation systems and building maintenance systems.
• Monitor systems and provides diagnostics, preventative maintenance, annual testing, permitting, certification for all major building systems including, but not limited to: chilled water systems with fan coil units, air handling units with outside condensers including roof top units (RTU), building stationary boilers, hot & cold water distribution systems (plumbing, pressure/pneumatic/storage tanks, variable frequency drive (and pumps & motors), domestic hot water heaters, building automation systems (BAS), electrical distribution systems, switchgears and controls, generators, uninterrupted Power supply (UPS), elevators and lifts, parking structures (ventilation/drainage Systems, T-Joints), entrance & exit Gates and overhead doors, shingled/tarred roof, TPO membrane roofing system, EIFS, brick, vinyl, & cementitious sideboard, ACP, curtain walls, insulated glass units (IGUs).
• Operate and manage all life safety systems including fire pumps, fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow preventers, smoke detectors, CO2 sensors/alarms, fire extinguishers, emergency lighting, means of egress, fire dampers.
• Prioritize and schedule maintenance work, assuring quality of work consistent with Scion’s standards.
• Manage the Facilities Technicians to ensure all service requests are completed within Scion standards and are appropriately and accurately documented.
• Manage facilities budgets, using appropriate business software.
• Review completed work to verify conformance to standards or repair requirements.
• Ensure all emergency, routine maintenance/repairs are carried out in a timely and professional manner.
• Respond promptly and effectively to all safety/risk-management-related issues at the property.
• Review completed work orders for accuracy of labor hours, materials’ cost, and track recurring equipment failures.
• Conduct regular inspection tours of buildings, interior common areas and the exterior of the property, equipment and surrounding grounds for deficiencies, potential safety, health, or code problems and necessary repairs.
• Prepare written reports summarizing findings, and advises other building users as appropriate, of the findings.
• Provide recommendations for dealing with problems noticed in inspections.  
• Oversee and supervise “Turn” preparation including the prompt inspection of vacated units, makes appropriate repairs and charges, and ensures completion as scheduled.
• Inspect vacant units after repairs and maintenance have been completed to determine quality of work performed and readiness for occupancy.
• Manage the maintenance spare parts and the tools inventory, determining which parts/tools to stock and their stock level and working directly with General Manager to maintain inventory of parts, tools, and supplies within budget.
• Maintain shop appearance and all mechanical, supply, electrical and storage facilities on site.
• Ensure proper maintenance of equipment to ensure warranty compliance and extended useful life.
• Oversee all other contracted work in the building, obtaining bids and negotiating prices with vendors and contractors, as approved by the General Manager or the Regional Manager.
• Coordinate deliveries, schedules, and performance of all facility related vendors.
• Ensure proper safety procedures are followed, personal protective equipment is used, and health & safety policies are enforced.
• Manage process for keying and coring/coding of locks and maintain lock procedures, logbooks and protocols for key management and security.
• Effectively implement standard operating procedures and preventive maintenance programs according to Scion’s standards.
• Take part in emergency preparedness planning and acts as essential personnel in emergencies.
• Escalate unique or urgent repairs/replacements to General Manager and Regional Facilities Manager.
• Maintain records on all major systems including maintenance manuals, manufacturer’s cut sheets, warranties, and equipment specifications.
• Work closely with the General Manager and Regional Facilities Manager to manage, formulate and track facilities and capital budget.
• Hire, train and develop Facilities team members, holding them accountable for delivering a high level of service.

The activities listed above may not be all inclusive.

What We Require

• High school diploma/GED, trade school diploma, or military training
• 5 years of relevant experience managing building system in multi-unit residential properties, 2 years of supervisory experience
• 2 years’ experience with building automation systems, and life safety systems
• EPA 608 Universal certification
• HVAC/EPA 608 Universal certification
• Certified Pool Operator (CPO), or intention to obtain within six months
• Expertise in plumbing, HVAC, electrical and mechanical systems as well as generally accepted maintenance practices
• Ability to read and interpret documents such as design drawings, blueprints, safety guidelines, operating and maintenance instructions and procedural manuals
• Ability to manage multiple projects simultaneously, set priorities and meet deadlines
• Basic computer working knowledge, including Microsoft Office and CMMS
• Valid driver’s license
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND2 #wearehiring #werehiring