MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

Purpose

As a Proposal Manager, you will sit at the center of Divergent’s most critical growth efforts and own the development and execution of complex, high-value proposals from initial strategy through final submission. You will serve as the connective tissue across program management, business development, engineering, legal, finance, and executive teams, ensuring all contributors are aligned while juggling multiple proposal responses and ensuring they stay on track for successful delivery. 

You will drive response strategy, shaping how Divergent’s capabilities are positioned against customer requirements and competitive dynamics. This includes highlighting strengths, identifying risks, and working directly with technical subject matter experts to refine solutions and mitigate gaps. You will own proposal planning, generation, execution, and submission end-to-end, including compliance, review cycles, pricing alignment, and final submission. 

This role requires exceptional project management and attention to detail, as well as creativity, critical thinking, and bias towards action.  

The Role

• Own end-to-end proposal responses, serving as primary author and integrator of cross-functional inputs
• Develop response structure and compliance, ensuring adherence to solicitation instructions and all applicable federal, prime, and regulatory requirements
• Translate complex technical inputs into clear, compelling narratives that highlight Divergent’s differentiated capabilities and align to evaluation criteria, while maintaining consistency across volumes
• Drive response strategy in partnership with business development teams, including win themes, differentiators, and competitive positioning
• Partner with business development, program management, and executives to drive pricing strategy and price-to-win alignment, increasing proposal competitiveness and PWIN.
• Coordinate and manage complex, cross-functional review cycles, ensuring actionable feedback is incorporated effectively and on schedule
• Track customer priorities and competitive dynamics to continuously refine bids and positioning
• Support drafting a range of informational and marketing materials, such as white papers, pitch decks, and more.

Basic Qualifications

• Ability to lawfully access information and technology that is subject to US export controls 
• 5+ years of experience in proposal management or similar writing- and project management–intensive roles, with a strong track record of delivering high-quality, technically complex, deadline-driven work
• Able to bring structure to ambiguous, fast-moving environments
• Bias towards action and proven ability to manage complex, cross-functional efforts with multiple stakeholders under tight deadlines while maintaining high standards for quality and compliance
• Exceptional writing and communication skills, with the ability to synthesize technical, legal, and business inputs into clear, persuasive narratives
• Highly organized, detail-oriented, and capable of managing multiple concurrent proposals at different stages
• U.S. citizen eligible and willing to obtain a Secret or Top Secret security clearance

Preferred Qualifications

• Experience operating in fast-paced, innovation-driven environments such as software, advanced manufacturing, or similar
• Familiarity with standard bid and proposal processes, with the judgment to adapt them for speed and agility in non-traditional contracting environments
• Demonstrated experience managing large, complex proposals (e.g., multi-volume RFPs, IDIQs, or strategic captures) end-to-end and winning major contracts
• Strong understanding of federal acquisition processes, procurement cycles, and government contracting frameworks
• Experience supporting pricing strategy, including collaboration on cost volumes and price-to-win

Work Environment

• This position will be based either in Washington DC (remote) or hybrid/onsite in our Torrance, CA office

Compensation

At Divergent, our pay range is based on the level of the job. For this role, we will consider candidates at levels S05 - S06 as evaluated through our interview process. 

• S05/Senior level: $115,670 - $159,050
• S06/Lead level: $133,580 - $183,680

SPS Global is seeking a detail-oriented and service-driven Mailroom Associate to support workplace operations and deliver a high-quality concierge experience. This role plays a key part in ensuring the smooth flow of mail, packages, document services, and office support functions within the business service center.

The ideal candidate is proactive, organized, and customer-focused, with the ability to manage multiple operational tasks while maintaining a professional and service-first approach.

Job Overview

The Mailroom Associate provides exceptional concierge and office services support across multiple operational areas, including mail processing, shipping and receiving, document services, and multifunction device (MFD) support.

This role ensures accurate handling of mail and packages, supports business service center operations, and maintains a consistent 5-star service experience for corporate employees and clients.

Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Mail & Shipping Operations

• Receive inbound mail and packages and input details into chain-of-custody systems
• Sort and distribute mail and packages to company personnel
• Manage outgoing mail and shipping transactions
• Notify employees upon receipt of deliveries
• Serve as point of contact for mail and package inquiries

Document & Business Service Center Support

• Perform scanning, imaging, and light copy/print services
• Operate multifunction devices (MFDs), ensuring functionality and replenishing toner and paper
• Maintain the Business Service Center in a clean and organized manner

Office & Facilities Support

• Assist with meeting room and conference room setups
• Support office moves within assigned facilities
• Perform light maintenance and cleaning duties as needed

Customer Service & Operational Excellence

• Deliver 5-star customer service across all forms of communication
• Build professional relationships with employees and internal teams
• Maintain professionalism and composure when handling sensitive inquiries
• Proactively seek additional work during downtime
• Train backup personnel and provide guidance on procedures and policies
• Identify and respond to additional operational support needs

What We’re Looking For

Required

• High School Diploma or equivalent
• Ability to work flexible hours between 7:00 AM – 7:00 PM (8-hour shifts)
• Strong verbal and written communication skills
• Excellent customer service orientation
• Strong organizational and multitasking skills
• Basic computer proficiency and ability to learn new systems

Preferred

• 2+ years of experience in office services, mailroom, logistics, or customer service roles
• Working knowledge of multifunction devices (MFDs)
• Experience with shipping/receiving procedures and tracking systems

Competencies

• Strong communication skills
• Customer-first mindset with service excellence focus
• Attention to detail and operational accuracy
• Ability to multitask and prioritize effectively
• Independent work capability with strong accountability
• Problem-solving and analytical thinking
• Team-oriented with strong collaboration skills

Physical Requirements

• Ability to lift or move packages up to 40 lbs. or more frequently
• Ability to move materials using a wheeled cart with 60 lb capacity
• Ability to walk, bend, kneel, stand, and sit for extended periods
• Manual dexterity for operating office equipment

Travel:
None

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

Love our Customers is our #1 Value at Okta.   The Okta Customer First Team lives and breathes this every day.  A critical element of Okta’s strategy is helping our customers accelerate their time to value and expand their relationship with Okta.  This is a key differentiator for Okta and we believe that all customers, large and small, deserve an exceptional experience and this assistance. When we do this well, our customers succeed and Okta succeeds by growing our renewal rates.   

The Success Insights Manager role is an exciting opportunity to help execute a scaled success strategy with the goal of providing exceptional data-driven content at scale that maximizes value for customers post-sale. You will execute digital success programs that involve designing and developing visually engaging and informative data-driven content tailored to our customers’ unique use cases but also scale effectively to meet the needs of our expanding customer base. This content will serve as powerful tools for our post-sales teams, including customer QBRs, automated delivery plans, and more, helping them demonstrate the value of Okta and drive product adoption among our largest customers. Your primary targets will include driving adoption and retention as well as the future growth of our Digital customer base while saving time for customer-facing teams, including those who manage our largest book of accounts. You will be deep in the data, monitoring and optimizing your programs along the way. 

You will partner with many cross-functional groups within Okta, including Product, Business Technology, Data, Marketing, Customer Success, Renewals, Sales, and outside vendors. Success in this role will require both a strong ability to understand the needs of large Enterprise customers and develop solutions that scale. You will obtain in-depth knowledge of Okta products, how they are adopted, and understand our customers and why they stay with Okta while leveraging underlying data to inform new programs and opportunities. You’ll also influence how we engage our customers in a human, meaningful, and value-driven manner. This is the chance to shape a highly visible area of the business that directly impacts our bottom line. 

Job Duties and Responsibilities: 

AI-Driven Automated & Insights Deck Creation:

• Automate the creation of presentation decks and other insights via a deck automation tool, prioritizing the use of AI prompting models to generate proactive and personalized customer narratives. 
• Drive the strategic shift from traditional rule-based logic to scalable, generative AI workflows for producing tailored content that maximizes customer value. 

Customer-Centric Approach:

• Collaborate closely with post-sales customer-facing teams to understand the needs and challenges of our enterprise customers.
• Translate customer and product insights into effective and persuasive deck content that addresses their pain points and highlights Okta's solutions.

Scalability and Product Alignment:

• Design solutions that scale to accommodate a diverse range of enterprise customer profiles.
• Regularly update and refine decks based on product usage data, ensuring they remain aligned with the latest features and capabilities of Okta and drive strong product adoption and retention.

Data-Informed Decision Making:

• Creatively leverage AI techniques to analyze product usage data and program performance, identifying patterns in what is working and what is not working at scale. 
• Develop methodologies to quantify and represent the business impact related to retention and adoption goals through AI-driven automation programs. 

Collaboration and Feedback:

• Work closely with cross-functional teams, including Product Management, Marketing, Data, and Customer Success, to gather insights and feedback for continuous improvement.
• Actively participate in collaborative sessions to align deck content with overarching business goals.

Minimum Required Skills and Abilities:

• AI/Automation Mindset: Proven ability to use data to build insight. Must possess the mindset to transition program design from traditional if/then decision trees to effective AI prompting and LLM workflows. Continuously test, measure, analyze, and recommend optimizations for existing programs and new opportunities
• Possess expertise in data strategy, analysis, and management related to customer marketing, growth marketing, and demand generation skill sets
• Strong understanding of enterprise customer needs and the ability to translate those needs into compelling deck content 
• Knowledge of Salesforce.com, Gainsight, Pendo, Tableau, Databricks, Snowflake, etc. to get the data and insights you need to successfully design, execute, and monitor programs. 
• Bonus points if you have experience with Matik or related deck-automation tools.
• Possess knowledge in the use of various content types and engagement methods, such as AI agents, video, in-app guides, and email, with demonstrated experience in prompt engineering for generating actionable insights and compelling content
• Ability to leverage an effective track record of success to positively influence program execution across teams
• Display effective communication and team collaboration skills
• Demonstrate excellent communication skills (presentation, verbal and written)

Qualifications:

• Prior experience managing digital success programs, as a growth product manager/marketer, or automating insights.
• Experience in building enterprise SaaS adoption programs is desired
• 5+ years of related experience
• Bachelor’s degree; advanced degree in a business, marketing, analytics, or technical field preferred
• Adaptability, flexibility in the face of changing business requirements and conditions
• Knowledge in identity, security, access management, workflow, and/or developer-facing products

#LI-Remote
P22165

BUSINESS DEVELOPMENT

Rocket Lab’s Business Development team is responsible for connecting customers across government and commercial sectors with our industry leading mission solutions spanning launch and space systems. They work closely with new and existing customers to understand their needs and develop tailored solutions to deliver their missions. Building and maintaining relationships with customers and internally with engineering and operations teams is at the core of our Business Development team. They have their fingers on the pulse of the space industry and are driven to deliver results for our customers and our business.

BUSINESS DEVELOPMENT LEAD/MANAGER, LAUNCH 

Based out of Rocket Lab's site in Washington, DC, the Business Development Lead/Manager is responsible for capturing government revenue (business development and sales) to enable Rocket Lab’s sustained operations and growth as a company. As the Business Development Lead/Manager, you will support the management and expansion of key government customer accounts including Electron and Neutron launch vehicles, and Dedicated, Primary Rideshare and Rideshare launch services.

(Please note: this position can be hired at the Business Development Lead or Manager level)

WHAT YOU’LL GET TO DO:

• Develop and execute proposal plans, including analyzing RFPs, creating outlines, and building compliance matrices
• Responsible for executing US Government Launch Services strategy, business development and sales
• Support proposal development and coordinate mission performance requirements with technical teams
• Execute winning strategies to rapidly grow new Government business
• Utilize professional network, business development techniques, and product knowledge to market launch services on the Electron and Neutron launch vehicles and mission services
• Work with the marketing team to formulate strategy for aerospace industry conferences and networking events
• Identify and capture new US Government customer accounts
• Maintain up to date government satellite and launch market analysis to keep senior leadership and technical teams abreast of trends & services
• Host important customers during strategic company events, launches and press announcements

YOU’LL BRING THESE QUALIFICATIONS AS BUSINESS DEVELOPMENT LEAD:

• Bachelor’s degree in engineering or business discipline
• U.S. citizenship is required, due to program requirements
• Ability to obtain and maintain a security clearance
• 5+ years of experience in the aerospace industry
• Familiarity with proposal development and business capture
• Understanding of global government space markets
• Ability to travel up to 60% (domestic and international)

YOU’LL BRING THESE QUALIFICATIONS AS BUSINESS DEVELOPMENT MANAGER:

• Bachelor’s degree in engineering or business discipline
• U.S. citizenship is required, due to program requirements
• Ability to obtain and maintain a security clearance
• 8+ years of experience in the aerospace industry
• Familiarity with proposal development and business capture
• Understanding of global government space markets
• Ability to travel up to 60% (domestic and international)

THESE QUALIFICATIONS WOULD BE NICE TO HAVE:

• Master’s degree in business, engineering, or a related field
• Progressively higher levels of leadership/management experience
• Strategic business planning, business development (proposal and capture), and sales experience in aerospace or high-tech industry

ADDITIONAL REQUIREMENTS:

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus
• Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing
• Must be physically able to commute to buildings
• Occasional exposure to dust, fumes and moderate levels of noise

BUSINESS DEVELOPMENT

Rocket Lab’s Business Development team is responsible for connecting customers across government and commercial sectors with our industry leading mission solutions spanning launch and space systems. They work closely with new and existing customers to understand their needs and develop tailored solutions to deliver their missions. Building and maintaining relationships with customers and internally with engineering and operations teams is at the core of our Business Development team. They have their fingers on the pulse of the space industry and are driven to deliver results for our customers and our business.

BUSINESS DEVELOPMENT LEAD/MANAGER, LAUNCH 

Based out of Rocket Lab's global headquarters in Long Beach, CA, the Business Development Lead/Manager is responsible for capturing government revenue (business development and sales) to enable Rocket Lab’s sustained operations and growth as a company. As the Business Development Lead/Manager, you will support the management and expansion of key government customer accounts including Electron and Neutron launch vehicles, and Dedicated, Primary Rideshare and Rideshare launch services.

(Please note: this position can be hired at the Business Development Lead or Manager level)

WHAT YOU’LL GET TO DO:

• Develop and execute proposal plans, including analyzing RFPs, creating outlines, and building compliance matrices
• Responsible for executing US Government Launch Services strategy, business development and sales
• Support proposal development and coordinate mission performance requirements with technical teams
• Execute winning strategies to rapidly grow new Government business
• Utilize professional network, business development techniques, and product knowledge to market launch services on the Electron and Neutron launch vehicles and mission services
• Work with the marketing team to formulate strategy for aerospace industry conferences and networking events
• Identify and capture new US Government customer accounts
• Maintain up to date government satellite and launch market analysis to keep senior leadership and technical teams abreast of trends & services
• Host important customers during strategic company events, launches and press announcements

YOU’LL BRING THESE QUALIFICATIONS AS BUSINESS DEVELOPMENT LEAD:

• Bachelor’s degree in engineering or business discipline
• U.S. citizenship is required, due to program requirements
• Ability to obtain and maintain a security clearance
• 5+ years of experience in the aerospace industry
• Familiarity with proposal development and business capture
• Understanding of global government space markets
• Ability to travel up to 60% (domestic and international)

YOU’LL BRING THESE QUALIFICATIONS AS BUSINESS DEVELOPMENT MANAGER:

• Bachelor’s degree in engineering or business discipline
• U.S. citizenship is required, due to program requirements
• Ability to obtain and maintain a security clearance
• 8+ years of experience in the aerospace industry
• Familiarity with proposal development and business capture
• Understanding of global government space markets
• Ability to travel up to 60% (domestic and international)

THESE QUALIFICATIONS WOULD BE NICE TO HAVE:

• Master’s degree in business, engineering, or a related field
• Progressively higher levels of leadership/management experience
• Strategic business planning, business development (proposal and capture), and sales experience in aerospace or high-tech industry

ADDITIONAL REQUIREMENTS:

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus
• Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing
• Must be physically able to commute to buildings
• Occasional exposure to dust, fumes and moderate levels of noise

BUSINESS DEVELOPMENT

Rocket Lab’s Business Development team is responsible for connecting customers across government and commercial sectors with our industry leading mission solutions spanning launch and space systems. They work closely with new and existing customers to understand their needs and develop tailored solutions to deliver their missions. Building and maintaining relationships with customers and internally with engineering and operations teams is at the core of our Business Development team. They have their fingers on the pulse of the space industry and are driven to deliver results for our customers and our business.

BUSINESS DEVELOPMENT LEAD/MANAGER, LAUNCH 

Based out of Rocket Lab's site in Littleton, CO, the Business Development Lead/Manager is responsible for capturing government revenue (business development and sales) to enable Rocket Lab’s sustained operations and growth as a company. As the Business Development Lead/Manager, you will support the management and expansion of key government customer accounts including Electron and Neutron launch vehicles, and Dedicated, Primary Rideshare and Rideshare launch services.

(Please note: this position can be hired at the Business Development Lead or Manager level)

WHAT YOU’LL GET TO DO:

• Develop and execute proposal plans, including analyzing RFPs, creating outlines, and building compliance matrices
• Responsible for executing US Government Launch Services strategy, business development and sales
• Support proposal development and coordinate mission performance requirements with technical teams
• Execute winning strategies to rapidly grow new Government business
• Utilize professional network, business development techniques, and product knowledge to market launch services on the Electron and Neutron launch vehicles and mission services
• Work with the marketing team to formulate strategy for aerospace industry conferences and networking events
• Identify and capture new US Government customer accounts
• Maintain up to date government satellite and launch market analysis to keep senior leadership and technical teams abreast of trends & services
• Host important customers during strategic company events, launches and press announcements

YOU’LL BRING THESE QUALIFICATIONS AS BUSINESS DEVELOPMENT LEAD:

• Bachelor’s degree in engineering or business discipline
• U.S. citizenship is required, due to program requirements
• Ability to obtain and maintain a security clearance
• 5+ years of experience in the aerospace industry
• Familiarity with proposal development and business capture
• Understanding of global government space markets
• Ability to travel up to 60% (domestic and international)

YOU’LL BRING THESE QUALIFICATIONS AS BUSINESS DEVELOPMENT MANAGER:

• Bachelor’s degree in engineering or business discipline
• U.S. citizenship is required, due to program requirements
• Ability to obtain and maintain a security clearance
• 8+ years of experience in the aerospace industry
• Familiarity with proposal development and business capture
• Understanding of global government space markets
• Ability to travel up to 60% (domestic and international)

THESE QUALIFICATIONS WOULD BE NICE TO HAVE:

• Master’s degree in business, engineering, or a related field
• Progressively higher levels of leadership/management experience
• Strategic business planning, business development (proposal and capture), and sales experience in aerospace or high-tech industry

ADDITIONAL REQUIREMENTS:

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus
• Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing
• Must be physically able to commute to buildings
• Occasional exposure to dust, fumes and moderate levels of noise

Offering $10,000 Sign-On Bonus for Full-Time Dentists

At Tend, we’re doing dental differently — replacing the obstacles of traditional dental care with hospitality, comprehensive diagnostics, and moments of Surprise and Delight. For many of our members, we’re the first practice where they’ve felt genuinely at ease about their oral health. That trust is an extraordinary opportunity, and a real responsibility.

As a Dentist at Tend, you’ll deliver best-in-class clinical care in a modern, thoughtfully designed studio. You’ll be busy from day one, treating a well-booked schedule of members across a full scope of operative, restorative, and cosmetic procedures — supported by an experienced clinical and operational team. We diagnose the whole person, looking beyond decay and gum disease to malocclusion, occlusal wear, and sleep-disordered breathing, so members leave informed, respected, and in control of their care.

Depending on your experience and interests, this role offers the opportunity to focus on delivering exceptional clinical care as an Associate Dentist or to take on additional leadership responsibilities as a Lead Dentist — helping guide clinical excellence, mentor teammates, and hold the standard for your studio.

Our model is built for driven dentists: those who want to grow clinically, take on complex cases, lead with confidence, and be rewarded for high performance. You’ll be part of a collaborative, energized team that’s raising the bar for dentistry — and having fun doing it.

Compensation & Earning Potential

Our compensation model is designed to reward high-quality clinical care, comprehensive treatment, and strong production—while providing consistency and transparency.

All dentists receive a guaranteed daily rate and earn a tiered percentage of adjusted production, with:

Associate Dentists: 30–40% of adjusted productionLead Dentists: 32–40% of adjusted production, reflecting their expanded clinical leadership and impact

Lead Dentists are also eligible for a monthly studio performance bonus, tied to key clinical and operational KPIs.

What You’ll Do

Clinical Excellence & Scope of Practice (All Dentists)

• Deliver a full spectrum of high-quality clinical services—including restorative care such as inlays/onlays, crowns, veneers, endodontics, extractions, implants, and cosmetic dentistry—within Tend’s modern, digitally enabled studio environment
• Treat a dynamic mix of cases that go beyond basic dentistry, with opportunities to perform comprehensive, esthetic, and function-driven care
• Lead comprehensive exams that diagnose the whole person — every member leaves aware of their dental conditions and potential solutions in a way that is clear, confident, and efficient
• Develop thoughtful, member-centered treatment plans grounded in legitimate clinical findings and honest risk assessment, driving both oral health outcomes and case acceptance
• Diagnose and treat TMJ-related conditions, including the delivery of therapeutic Botox as part of a comprehensive care approach

Be a Profession Leader in Clear Aligner and Sleep Therapy (All Dentists)

• Identify and address malocclusion, occlusal wear, fracture lines, and sleep-disordered breathing early — using our tested frameworks, not scripts, to educate members compassionately and help them avoid more invasive, costly outcomes down the road
• Drive adoption and growth of clear aligner treatment, from diagnosis through case planning, bonding, and follow-up care
• Evaluate and treat members for sleep-disordered breathing, incorporating sleep medicine solutions into treatment planning where appropriate
• Build proficiency in aligner case selection, staging, and execution, contributing to a high-performing aligner program
• Partner with clinical leadership to expand advanced treatment offerings and continuously elevate clinical scope

Productivity, Flow & Patient Experience (All Dentists)

• Manage a dynamic, productive schedule—balancing operative procedures, hygiene checks, aligner starts, and same-day treatment opportunities
• Be schedule obsessed by partnering with studio teams to build efficient and productive shifts—reviewing schedules in advance, strategizing in daily huddles, and offering same-day care when possible
• Drive production through proactive diagnosis, completion of full treatment plans, and efficient use of chair time—without compromising quality of care
• Deliver a hospitality-driven member experience grounded in the Three C’s — Personalized Care, Empowering Communication, and Human Compassion — bridging the knowledge gap so members understand not just what, but why
• Hold the line on our Priority Framework: safety first, then outstanding member experience, then efficiency — never trading one for another

Team Collaboration & Studio Performance (All Dentists)

• Partner closely with dental assistants, hygienists, and studio leadership to deliver coordinated, high-quality care
• Collaborate across disciplines to ensure alignment in treatment planning, execution, and patient experience
• Engage in ongoing clinical development, including calibration, CE, and peer learning to expand scope and skillset

Clinical Leadership & Studio Ownership (Lead Dentist Focus)

• Mentor and coach dentists, hygienists, and dental assistants in diagnosis, treatment planning, and clinical execution to elevate overall team performance
• Lead clinical onboarding, training, and ongoing development of providers, reinforcing Tend standards and best practices
• Partner with the Studio Manager to optimize scheduling, member access, and studio performance—driving both care outcomes and production
• Lead daily huddles and clinical calibrations focused on workflow, member care, and continuous improvement
• Review clinical outcomes (including re-dos and escalations) and implement solutions to improve quality and consistency of care
• Own complex cases and member escalations using our Empathy → Confidence approach — listen actively, recap concerns with warmth, and present a resolution. The provider holds the thread.
• Help build a high-performing, growth-oriented studio culture in partnership with clinical and operational leadership

Who You Are

You embody our Tend values and demonstrate key competencies that ensure both patient success and team excellence. At Tend, these values aren’t just words on a wall — they are essential to how we hire, lead, and collaborate. Every dentist and team member is expected to show up with a mindset grounded in our mission, vision, and values. This is what drives our culture, our clinical standards, and the patient experience we’re proud to deliver every day.

Tend Values:

• Tend to Others – Deliver outstanding oral health outcomes and patient experiences. You put the team and patient first, even in fast-paced settings.
• Be Brave Enough to Lead – Act with integrity and take initiative to solve problems, coach others, and raise the bar.
• Savor the Ride – Celebrate wins, stay resilient in challenging moments, and bring positivity to the workplace.
• Embrace Our Differences – Welcome and value diverse backgrounds, ideas, and feedback. Communicate with respect and trust.
• Rooted in Growth – Seek ongoing learning and improvement—for yourself and your team.

Role-Based Competencies:

• Earn and Give Trust – Earn the confidence of patients and teammates through honesty, transparency, and follow-through.
• Lead with Clinical Judgement – Make sound clinical decisions grounded in data, evidence, and patient needs.
• Empower Your Team – Set clear goals, delegate effectively, and help your team succeed.

What You Have

• DDS or DMD degree from an accredited dental school
• Current, active dental license in the state you’re applying for
• Current CPR/BLS certification
• Active DEA registration
• Associate Dentists - Minimum 2 years of experience (post residency) in private practice, DSO, or similar setting
• Lead Dentists - Extensive clinical experience (typically 6+ years post-residency) and proven ability to lead, mentor, and elevate the performance of dentists within a multi-chair practice environment
• Comfort with modern technology and a willingness to adopt digital workflows
• Invisalign certification
• Ability to work a Full Time schedule consisting of 4 days per week + 2 Saturdays per month or Part Time schedule consisting of 2-3 days per week including some Saturdays. 

Physical Requirements
This position requires the ability to perform the essential job duties listed, with or without reasonable accommodation:

• Ability to sit and stand for extended periods while performing clinical procedures.
• Manual dexterity and fine motor skills to handle dental instruments and perform precise procedures.
• Adequate vision (with or without correction) to read charts, interpret radiographs, and operate clinical equipment.
• Ability to bend, reach, and maintain ergonomic positioning for patient care.
• Occasional lifting or movement of equipment and supplies up to 25 pounds.
• Ability to communicate effectively with patients, team members, and other healthcare professionals in person and via technology.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

What We Offer

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend:

• 🦷 Dentist Equity & Partnership – Opportunity to invest alongside Tend and share in our growth
• 🎓 CE & Professional Development – Virtual and in-person CE opportunities and internal clinical forums
• 🛡️ Malpractice Insurance – Full coverage provided at no cost to you
• 🩺 Health Comes First – Medical, dental, and vision insurance — plus our own Dental Wellness Program
• 💰 Plan for the Future – 401(k) plan to help you grow your nest egg
• 💡 Support, When You Need It – Life & AD&D insurance, legal support, EAP, and health advocacy
• 🛍️ Smart Spending Options – FSAs, HSAs, and pre-tax transit and parking benefits

Recorded Future is seeking an Email Campaign Specialist to enable and empower our user base. This individual will build email programs: designing templates, set program logic, and defining segments and criteria for various stages of the customer journey. You will be hyper-focused on metrics to judge the performance of each email campaign and the program as a whole. You will set ambitious but realistic goals for every campaign and formulate a plan to hit or surpass them. You will work with leadership to intimately understand our clients’ needs and own an arm of the client communication strategy, working with other teams to deconflict schedules and ensure alignment of messaging. 

What You'll Do:

• Plan, execute, and optimize automated email campaigns (such as newsletters, new user welcome flows, reactivation campaigns, etc.) focused on driving adoption and retention
• Cultivate intimate familiarity with the client journey and understand client wants and needs throughout the lifecycle 
• Deliver eye-catching email templates in line with brand guidelines
• Work across teams to gather requirements, develop strategy, and craft messaging that drive engagement and retention 
• Define clear and powerful segments with strategies and tailored messaging for each
• Optimize program and other content performance through multivariate testing
• Maintain an email calendar and share details around timing, audience, and desired outcomes

What You'll Bring:

• 3-4 years in email marketing or digital communications
• Adept with CSS, HTML, and email testing 
• Data-driven and analytical mindset 
• Skilled communicator across different media and audiences with an eye for detail
• Experience creating and managing email campaigns in email marketing platforms (Hubspot, Eloqua, Pardot, Marketo, ConstantContact, etc.)
• Very nice-to-have: Experience working with GainSight

The base salary range for this full-time position is $109,500-$164,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

Role Summary

We’re looking for a Digital Content & AI Automation Manager to lead our transition to 'Vibe Marketing.' Inspired by the shift toward Vibe Coding, we want to bridge the gap between creative intent and digital execution. You’ll move Okta away from manual tickets and rigid CMS forms toward an agentic, self-service model—building the tools that allow marketers to describe a goal in natural language and see it manifest across our digital ecosystem.

This is a test, learn, build, iterate role. You aren't just managing a stack; you’re building an autonomous engine that empowers every marketer to be a creator.

What You’ll Actually Do

• Build the "Vibe Marketing" tools: Create the workflows and agentic layers that allow non-technical stakeholders to manage and scale digital content across its entire lifecycle using natural language and AI assistance.
• Develop Agentic Support Models: Prototype and deploy AI agents that act as "co-pilots" for Marketing Managers—handling everything from automated tagging and metadata to complex distribution across our headless ecosystem.
• Architect Self-Service Systems: Reduce the "time-to-live" by building modular, reusable content structures that agents can manipulate, moving us beyond the constraints of traditional platforms like Adobe Experience Manager.
• Operate Like a Lab: Run rapid experiments with emerging AI tools and automation platforms. Build scrappy prototypes—not just strategy decks—to prove that "vibe-based" creation works at enterprise scale.
• Partner Across Teams: Bridge the gap between "what if" and "here’s how," working with Marketing, Engineering, and Digital teams to turn agentic concepts into production-ready workflows.

What We’re Looking For

• The "Vibe" Mindset: You understand the shift from "doing the work" to "directing the agents." You’ve followed the Vibe Coding movement and are itching to apply it to Marketing Tech.
• 4–8 Years of Experience: You’ve seen the limitations of legacy CMS architectures and are ready to bypass those bottlenecks by building a modern, agent-led content supply chain.
• Hands-on AI & Automation: You don't just prompt; you build. You have experience with APIs, MCP, LLM orchestration, and connecting tools to create seamless loops.
• Technical Fluency: You aren't a full-stack engineer, but you understand how to navigate enterprise complexity—you're comfortable with structured content, and the logic of how data flows between a headless CMS, an LLM, and the front-end.

#LI - Hybrid

P24086_3333054

At Tend, we do dentistry differently — without compromising on excellence or ambition.

As a Care Coordinator at Tend, you’ll be at the center of the patient experience — blending hospitality, clinical coordination, and financial guidance to create a seamless and personalized visit for every member. You’re the first smile our patients see and the trusted partner who guides them through every step of their journey, from check-in to treatment to follow-up.

Our model is built for people who are passionate about service, thrive in fast-paced environments, and take pride in making complex processes feel simple and approachable. You’ll work closely with clinical and operational teams to deliver a modern, thoughtful experience that keeps patients coming back — and talking about Tend long after they leave.

What You’ll Do

• Create a warm, welcoming experience for every patient from arrival through departure
• Own the full check-in and check-out process with accuracy, efficiency, and care
• Present treatment plans clearly and confidently, helping patients understand their options and next steps
• Guide financial conversations, including insurance coverage, patient responsibility, and payment solutions
• Partner with the Studio Manager to support daily operations, including opening/closing and schedule management
• Collaborate with dentists, hygienists, and clinical teams to ensure a seamless patient experience
• Participate in daily huddles to align on schedules, same-day treatment opportunities, and patient needs
• Maintain accurate and organized patient records, ensuring information is up to date and accessible
• Coordinate referrals and follow-ups across Tend studios and specialty providers
• Respond to patient inquiries with accuracy, professionalism, and warmth
• Resolve patient concerns in real time using sound judgment and Tend tools
• Maintain a clean, organized, and compliant front-of-house environment
• Support studio performance goals through schedule optimization and case acceptance

Who You Are

You embody our Tend values and demonstrate key competencies that ensure both patient success and team excellence. At Tend, these values aren’t just words on a wall — they are essential to how we hire, lead, and collaborate. Every Care Coordinator is expected to show up with a mindset grounded in our mission, vision, and values. This is what drives our culture, our patient experience, and the standard of care we’re proud to deliver every day.

Tend Values:

• Tend to Others – Deliver an exceptional, hospitality-driven experience. You anticipate needs and make every patient feel seen, supported, and cared for.
• Be Brave Enough to Lead – Take ownership of the patient experience, proactively solve problems, and step in when support is needed.
• Savor the Ride – Bring positivity and energy to the studio, staying resilient and composed in a fast-paced environment.
• Embrace Our Differences – Communicate with empathy and respect, creating an inclusive and welcoming environment for all patients and teammates.
• Rooted in Growth – Seek feedback, learn continuously, and strive to improve both individually and as part of the team.

Role-Based Competencies:

• Situational Adaptability – Stay calm, flexible, and solutions-oriented when schedules shift, patients have concerns, or priorities change quickly
• Collaborates – Partner effectively with clinical and studio teams to deliver a seamless, end-to-end patient experience
• Communicates Effectively – Clearly explain treatment plans, financial details, and next steps while building trust with patients

What You Have

• 1–2 years of experience in a healthcare or patient-facing role (dental experience strongly preferred)
• Confidence in discussing treatment plans, timelines, and insurance coverage with patients
• Experience presenting financial information and supporting case acceptance
• Familiarity with dental software (Dentrix or similar) preferred
• Understanding of insurance claims, benefits coordination, and billing practices
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced, team-based environment
• A proactive mindset with strong ownership and follow-through
• Passion for delivering thoughtful, human-centered service
• Ability to work a Full Time schedule consisting of 32-40 hours per week including 2 Saturdays per month

Physical Requirements

This position requires the ability to perform the essential job duties listed, with or without reasonable accommodation:

• Ability to sit and stand for extended periods throughout the workday
• Ability to use a computer and phone systems for extended periods
• Ability to move throughout the studio and assist patients as needed
• Occasional lifting or movement of office supplies up to 25 pounds
• Ability to communicate effectively with patients and team members in person and via technology

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

What We Offer

We believe taking care of people starts with taking care of our own. Here’s how we’ve got you covered at Tend:

🌴 Time to Recharge – Enjoy Paid Time Off (PTO) — because rest is productive.
🩺 Health Comes First – Medical, dental, and vision insurance — plus our own Dental Wellness Program.
💰 Plan for the Future – 401(k) plan to help you grow your nest egg.
🎓 Learning & Development – Ongoing training, mentorship, and growth opportunities.
🛡️ Peace of Mind – Life & AD&D insurance, disability coverage, and health advocacy resources.
🛍️ Smart Spending Options – FSAs, HSAs, and pre-tax transit and parking benefits.
💡 Support, When You Need It – Employee Assistance Program (EAP) and other resources for personal well-being.

About the Role:

Customers are King! Each and every day the PB Learning Team works to ensure that our employees have the knowledge and capabilities needed to ensure our customers are successful in using PitchBook. Onboarding, professional and career development are handled by the PB Learning team. PB Learning does whatever it takes to ensure our employees achieve their goals and continue to grow in their skills and their careers. 

PitchBook’s Manager,Training leads the facilitation and delivery of high‑impact learning experiences for PitchBook’s Sales and Customer Success teams. This role is responsible for managing a team of facilitators, ensuring delivery excellence across onboarding and ongoing enablement, and personally facilitating and co-facilitating alongside the team, conducting training in both in‑person and virtual formats. The ideal candidate is a strong people leader and master facilitator who brings operational discipline to training delivery while creating engaging, adult‑learning‑centered experiences that support on‑the‑job performance. 

Primary Job Responsibilities:

• Partner with PB Learning leadership and business stakeholders to lead training initiatives for new hires and the ramping and upskilling of our Commercial teams
• Manage, coach, and develop a team of Sales & Customer Success facilitators, fostering high standards for facilitation quality and learner engagement
• Own facilitator capacity planning and coverage decisions, proactively balancing training demand, facilitator readiness, and learner experience across regions and programs
• Personally facilitate approximately 50% of assigned training, including onboarding, ramping, and upskilling in both virtual and in‑person formats
• Partner with program managers to develop and maintain a training calendar, ensuring timely delivery of programs for new hires, upskilling, and ongoing development
• Partner with HR Operations to manage training delivery operations, including maintaining the facilitation roster, and assignment of facilitators to sessions
• Work cross-functionally with Sales Enablement and Revenue Operations on shared training initiatives to ensure Sales and Customer Success professionals are well equipped to do their jobs
• Provide input and facilitation expertise as a contributor to development of Sales and Customer Success training materials geared for adult learning and effective group facilitation
• Ensure facilitator readiness through session preparation, observation, feedback, and ongoing coaching to increase individual and team performance
• Establish and track facilitation excellence KPIs and monitor delivery consistency and learner experience across facilitators, geographies, and modalities 
• Collaborate with content owners and program partners to ensure facilitators are prepared to deliver uptodate, accurate learning experiences
• Travel to PitchBook offices as needed to facilitate training sessions, observe facilitation, and support facilitator development
• Work on supplemental training initiatives as driven by business or market imperatives
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• A Bachelor’s degree in curriculum development, business, psychology, communications, or related field
• 5+ years of combined work experience in Learning and Development, preferably in the Sales and/or Customer Success, and Sales Enablement domains
• 2+ years of experience managing or leading training teams 
• Strong facilitation skills with the ability to engage diverse learner audiences in virtual and in‑person settings and experience with adult learning techniques
• Operational experience coordinating training schedules, calendars, and delivery logistics
• A demonstrated drive for results and an ownership mentality
• Strong execution skills for multi-functional and cross-organizational assignments and able to thrive in a constantly changing environment  
• Experience engaging with people across a variety of levels with diverse backgrounds
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$160,000
• Target annual bonus percentage: 15%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-KL1

#LI-Onsite

About the Role:

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

Principal Product Managers at PitchBook are strategists and leaders. In this role, you will be a catalyst for AI-powered innovation at PitchBook – partnering across teams to help shape the future of how we harness artificial intelligence. You’ll collaborate with cross-functional teams, including engineering, design, and data science, to execute a product roadmap that drives measurable outcomes. You will champion client needs, advocate for innovative solutions, and identify new opportunities to elevate PitchBook's capabilities. Additionally, you’ll play a pivotal role in mentoring team members within the Product organization, fostering a culture of growth and excellence.

The Product Management team within PitchBook’s Product organization works to strategically align PitchBook’s product initiatives with core customer needs and ruthlessly prioritize development efforts to drive both increased user engagement and increased win rates vs competitors.

Primary Job Responsibilities:

• Define the AI product vision, strategy, and roadmap to increase adoption and engagement of PitchBook products among users 
• Identify opportunities for product innovation and differentiation by working backwards from the customer journey 
• Manage the product lifecycle from ideation to launch to end-of-life 
• Collaborate with design, engineering, data science, and adjacent product teams 
• Actively define product roadmap prioritization and create business cases for new opportunities 
• Define and own measurable business and customer outcomes for your product area; set success metrics, monitor performance, and ensure product work drives demonstrable impact 
• Collaborate with engineering to understand system architecture and dependencies; evaluate technical feasibility and make informed trade-offs between complexity, scalability, and timeline
• Partner with design to evaluate solutions against UX principles, identify experience gaps, and advocate for intuitive, accessible product experiences 
• Establish and maintain structured customer feedback loops, synthesizing insights from user interviews, support tickets, customer success, and analytics to ensure real customer needs drive product decisions 
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Finance, or related field. Post graduate degrees or certifications are preferred 
• 8+ years of experience as a product manager or position with similar impact  
• 8+ years customer driven product management experience creating product strategy, roadmaps, aligning stakeholders, and setting product vision 
• Experience influencing senior and executive leadership through data-driven insights
• Experience in data products, analytics platforms, or B2B SaaS at scale. CFA, CAIA, or Financial industry experience is preferred
• Ability to communicate complex ideas with clarity and conviction; crafts compelling narratives tailored to diverse audiences, from engineers to executives 
• Proven ability to collaborate with clients and cross-functional teams to drive user-centric product innovation
• Self-directed: sets and meets deadlines, multi-tasks, and prioritizes in a fast-paced environment 
• Strong bias for action and a proactive mindset toward problem-solving 
• Track record of mentoring product managers and contributing to team growth and PM craft
• Ability to leverage tools (SQL, Tableau, financial modeling tools, MixPanel, FullStory) to analyze data and drive informed product decisions 
• Solid understanding of the convergence of private and public markets and a passion for staying ahead of industry trends 
• Familiarity with system architecture concepts, data pipelines, and the ability to partner effectively with engineering on technical trade-offs 
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health

• Comprehensive health benefits
• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $175,076-$237,475
• Target annual bonus percentage: 15%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1
#LI-Onsite

Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to join our team to co-lead global sourcing activities for indirect services. This includes leading projects and contract negotiations for various spend categories such as Professional Services (Consulting, Finance & Legal), Facilities, and HR. 

In this role, you will be a trusted partner to our stakeholders, guiding them throughout the entire sourcing process. You will be responsible for developing and executing the sourcing strategy for the Professional Services and HR categories, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Indirect. The is a hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

• Category Strategy & Planning: Develop and execute proactive sourcing strategies for the Professional Services, Facilities and/or HR categories, working closely with functional groups to understand their long-term needs and deliver tangible value.
• Sourcing & Project Management: Manage the entire lifecycle of sourcing projects from end-to-end, including conducting RFIs, RFPs, and market assessments to lead supplier selection activities.
• Contract Negotiation: Lead commercial term negotiations for project-level agreements (Statements of Work, Order Forms) and partner with Legal on Master Service Agreements (MSAs) or various Exhibits, ensuring favorable terms and compliance.
• Cost Optimization: Identify and implement cost-saving opportunities through strategic negotiations and process improvements. Develop and track KPIs to measure savings and value.
• Stakeholder Partnership:  Build strong relationships with stakeholders to understand their objectives and align procurement initiatives with their business requirements.
• Supplier Relationship Management: Build and maintain strong relationships with key suppliers, ensuring they meet performance expectations, quality standards, and contractual agreements.
• Process, Governance & Compliance: Ensure adherence to Okta’s SS&P policies and procedures. Help develop and implement governance to drive performance, mitigate risk, and improve operational efficiency.
• Data Analysis & Reporting: Conduct internal and external data analysis to provide clear, actionable insights. Regularly update leadership on strategy progress, savings, and market trends.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• 3-5 years of Strategic Sourcing experience within indirect/services categories and overall procurement experience.
• Proven ability to lead contract and commercial term negotiations.
• Independently run and manage RFPs.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

#LI-MK1

#LI-hybrid

P25146_3434223

Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to support and lead sourcing activities for our Marketing spend globally. The primary objective of this position is to maximize value, minimize risk, and ensure our marketing team has the supplier support it needs to succeed.

In this role, you will be a trusted partner to our Marketing stakeholders, helping to standardize and streamline procurement processes. You will be responsible for developing and executing the sourcing strategy for the Marketing category, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Marketing. The is a  hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• Minimum of 3+ years of experience in strategic sourcing and procurement, with experience in Marketing including Creative & Brand, PR/Communications, Swag, Paid Media, Web Marketing and Events
• Proven ability to lead contract and commercial term negotiations independently.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Independently run and manage RFPs
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

#LI-MK1

#LI-hybrid

P-3180_3357990

We are looking for a Senior Manager of System Integration and Commissioning to lead teams of highly technical individuals delivering quantum computers to customers. Candidates for this role should have demonstrable experience taking complex systems through the entire design lifecycle from concept to manufacturing and operations. You should be experienced in identifying and implementing iterative design improvements for performance, with a specific focus on Design for Manufacturing (DfM) and Design for Test (DfT). In this role, you will manage a multidisciplinary group of physicists and engineers to optimize and execute the final stages of quantum computer deliveries to internal and external customers. You will influence current and future system designs across the entire hardware and software design lifecycle.  By working cross-functionally, you will improve the quality, speed, and predictability of customer deliveries, directly contributing to the company’s strategic revenue goals.

Responsibilities: 

• Lead teams of physicists and engineers to deliver customer systems in support of company level objectives
• Identify and drive design changes in current and future system to improve the commissioning process 
• Align the teams with industry best practices for installation and commissioning of customer systems
• Develop requirements for next generation systems to drive operational improvements with the goal of simplifying the integration and commissioning process to be executed by non subject matter experts
• Drive integration improvements in order to gain a material reduction in cycle time through design optimization, automation, etc. 
• Manage multiple projects, priorities, deadlines, and deliverables
• Collaborate and communicate with internal and external customers, engineers, physicists, as well as engineering and operations leadership
• Work with cross-functional leadership to create, influence, and align on department and organizational level goals and objectives
• Manage costs, and schedules across our operations program
• Hire, develop, and retain top engineering and scientific talent
• Lead root cause investigations to resolve highly complex or unique situations that impact system delivery or operations
• Help define and manage key performance metrics for the team
• Drive the teams to execute independently from the development organization

You’d be a good fit with: 

• Bachelor’s degree or higher in engineering, Physics, or related field
• 8+ years of hands-on technical leadership and people management experience
• Experience managing and mentoring engineers, physicists or scientists ranging from early career to senior
• Experience taking a complex product through the entire design lifecycle
• Experience delivering complex products, including hardware and software, to customers
• Demonstrated experience planning product deliveries in terms of cost, schedule and labor resources
• Experience identifying and driving corrective actions for design issues found in production systems
• Strong written and oral communication demonstrated by the ability to communicate complex ideas to a variety of audiences
• Prior experience managing managers

You’d be a great fit with:

• 15+ years of technical leadership and people management experience
• Direct experience in complex system integration, especially in Validation and Verification
• Experience with free space optics and laser systems
• Experience integrating electronics and software
• Prior experience with quantum computing
• Experience with some modern scripting languages, like Python, Go, etc. 

Location: Bothell, WA
Travel: Up to 20% both domestic and international
Job ID:  IONQ-1081

The approximate base salary range for this position is $174,520 - $228,492. The total compensation package includes base, bonus, and equity.

The Role: 

We are seeking a Security Technical Program Manager (TPM) to drive our program. The Security TPM serves as a strategic architect and operational engine of an organization’s security posture. Bridging the gap between high-level risk management and deep technical execution, they orchestrate complex initiatives—ranging from infrastructure hardening to compliance automation—across diverse engineering and product teams. Unlike a traditional project manager, a Security TPM possesses the technical depth to challenge architectural decisions and the business acumen to prioritize security debt against product velocity. Ultimately, they are responsible for transforming abstract security policies into scalable, automated workflows that protect the company’s assets without stifling innovation.

Responsibilities:

• Define and drive the strategic roadmap for security initiatives, aligning technical goals with broader business objectives and risk appetite.
• Establish and track key performance indicators (KPIs) and other metrics to measure the health and maturity of the security posture.
• Integrate security into the SDLC, overseeing activities such as threat modeling, security architecture reviews, and automated code analysis (SAST/DAST).
• Partner with Engineering teams to prioritize security debt and technical remediation alongside product feature development.
• Scale security tooling and automation to reduce manual overhead for developers while increasing detection capabilities.
• Conduct ongoing risk assessments of internal systems and third-party vendors, translating technical vulnerabilities into actionable business risks.
• Drive compliance readiness for frameworks such as SOC2, ISO 27001, CMMC, or FedRAMP, ensuring technical controls are implemented and auditable.
• Maintain a centralized Risk Register, providing visibility to executive leadership on the most critical threats facing the organization.
• Translate complex security concepts into clear, concise updates for non-technical audiences and senior leadership.
• Develop and deliver technical security training and awareness programs to foster a "Security First" culture across the company.

Requirements:

• Bachelor’s degree in a STEM field such as Electrical Engineering, Physics, Computer Science, or a related Security discipline or equivalent combination of experience and education. 
• 3-5 years of experience in program management or engineering driving cross-functional projects and aligning stakeholders around strategic priorities. 
• Strong written and verbal communication with an aptitude for building shared understanding of goals, escalating elegantly, and reporting to senior leadership.
• Experience in information security, security engineering, or compliance.

Preferred Qualifications:

• A deep understanding of security fundamentals and frameworks (e.g., NIST 800-171) and applying security controls to both organizations and products. 
• Strong aptitude for Atlassian Jira and Confluence issue management, project management, and reporting.
• Experience and/or education in a technical discipline related to IonQ product lines, including satellite, quantum computing, and/or networking

Location: Ideally, this role will work onsite at our office located in Bothell, WA or College Park, MD.  We are open to hybrid and remote options for the right candidate.
Travel: About 10%
Job ID: 1478

The approximate base salary range for this position is $110,336 - $144,459. The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.

Description

Reusable launch systems are the key to seamlessly connecting Earth and space. An instrumental ingredient to making reusable launch vehicles is the ability to move fast. That is our goal for Boltline by Stoke Space, our commercial software platform that helps advanced hardware manufacturing teams integrate, track, iterate, build, and test efficiently. 

As a Software Development Manager on the Boltline by Stoke Space Team, you will lead a team of 6-8 software engineers responsible for a vertical slice of the product. You and your team will accelerate the development of Stoke’s reusable rockets. Your responsibilities and activities will cross three boundaries: (1) Product Ownership and Management, (2) People Management and (3) Individual Contributor. You will be the spokesperson for the team, working closely with external stakeholders and technical leaders on the team.  

The ideal candidate cares deeply about their team and leads from a place of servitude while driving the team to deliver with quality through repeatable and measurable engineering practices. They embody extreme ownership and have a high degree of autonomy while communicating in a crisp and clear manner.  

As a product owner you will be responsible for the backlog and active projects on your team. As a People Manager you will be responsible for the career growth, hiring and firing for your team. As an individual contributor you will be expected to contribute to the code base, fixing bugs, implementing features and performing code reviews.  

This is a Hybrid role, requiring at least 3-days a week on-site at Stoke’s Kent Headquarters. 

Responsibilities

• Manage the backlog and active projects for the team 
• Create detailed product requirements and make priority decisions in concert with the strategy of the product team
• Manage your team’s software development lifecycle
• Manage individual team members’ career growth and development 
• Manage headcount, interviewing and hiring for the team 
• Contribute production code to the code base, fixing bugs, implementing features and performing code reviews 
• Collaborate with Product and Design to understand priority, focus and scope 
• Collaborate with Team Technical Leaders to improve the technical architecture, improve quality and reduce technical debt 
• Collaborate and contribute to Technical and Operational excellence across all Boltline Engineering teams 

Qualifications

• 8+ years professional software development 
• Strong IC experience in delivering quality SaaS systems 
• Experience in driving product requirements and priority  
• Experience managing and leading strongly technical software developers 
• Excellent verbal/written communication 
• Prior on-call/incident response participation 
• Proven ownership of features from design through production 

Preferred Qualifications

• Experience with modern web development frameworks (ReactJS) 
• Experience with building reliable APIs 
• Experience with RDBMS 
• Familiarity with Next.js or similar meta-frameworks 
• DevOps basics (Docker, Kubernetes/ECS, AWS) 
• Experience with Apollo (Client/Server), Hasura or similar 
• Hands-on CI/CD experience (GitHub Actions, CircleCI, etc.) 
• Interest in aerospace, mechanical engineering, and manufacturing workflows 

Benefits

• Equity – We know that our employees are the reason we succeed. To give everyone a stake in our future, we are pleased to offer equity in the form of stock options to all regular, full-time employees. 
• Comprehensive benefits program including subsidized medical, dental, and vision insurance 
• Company-paid life and disability insurance 
• 401(k) plan with employer match 
• 4 weeks’ Paid Time Off  
• Holidays – 10 days (including an end-of-year closure) 
• Paid Family/Parental Leave  
• On-site gym or monthly wellness stipend (depending on location) 
• Dog friendly offices! 

Compensation

Target Levels:

• Level 4 Range: $192,885 - $289,380
• Level 5 Range: $231,525 - $347,235

Our job posts are intentionally written to attract a wide variety of experience levels, and we make decisions about the right fit on a per-candidate basis. 

Your actual level and base salary will be decided based on your specific experience and skill level.

Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter.

We’re hiring an engagement manager (EM) to manage the delivery of agentic workflows for a national security customer. As an EM on our public sector delivery team, you will own or support an account plan, manage day-to-day execution for customers, and ensure an incredible customer experience. This role is ideal for someone who blends program leadership, customer relationship building, technical fluency, and contract awareness — and who thrives in fast-moving, ambiguous, and mission-driven environments.

You will:

• Manage customer relationships from the executive to the end user
• Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine
• Lead or support a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
• Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
• Oversee onboarding and successful implementation of customer accounts

We have a diverse team with a variety of skill sets, many have:

• A technical background (education or professional experience with computer science, economics, statistics, engineering)
• A proven track record in B2B client-facing roles and expanding client relationships
• Prior experience owning the technical implementation of solutions to the government 

Must haves:

• An active TS/SCI clearance
• 3+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
• A track record of structured, analytics-driven problem solving
• Excellent verbal and written communication skills
• Willingness to be onsite with customers up to 4 days per week in the South Tampa area and travel up to 25%

ABOUT THE JOB 

Anduril’s Talent Strategy, Experience & Enablement team is seeking a TA Onboarding Specialist to own the end-to-end onboarding experience for our Recruiters and Recruiting Coordinators. This is not a generic HR onboarding role — this person will design and execute an onboarding program purpose-built for TA professionals, ensuring every new recruiter and coordinator ramps faster, builds confidence in our tools and processes, and integrates into Anduril’s recruiting culture from day one. 

The right person for this role understands that onboarding a recruiter is fundamentally different from onboarding a software engineer or a finance hire. Recruiters need to learn our ATS, sourcing tools, and CRM. They need to understand our operating principles, interview methodology, and competency framework. They need to know the business lines they support, the hiring managers they’ll partner with, and the technical domains they’ll recruit for. And they need to build credibility with their stakeholders fast — because every week a recruiter is ramping is a week they’re not filling roles. 

You will be the primary point of contact for every new TA hire from offer acceptance through their first 90 days. You’ll partner closely with the Talent Enablement Program Manager on training content, the TA Systems team on tool access and proficiency, and recruiting leadership on business line immersion. If you thrive on building seamless experiences, obsess over the details that make someone feel set up for success, and want to directly impact how fast our recruiting engine scales, this role is for you. 

WHAT YOU’LL DO 

• TA-Specific Onboarding Ownership: Own the end-to-end onboarding experience for all new Recruiters and Recruiting Coordinators — from offer acceptance through 90-day check-in — ensuring a seamless, structured, and confidence-building ramp into their role.
• Recruiter Ramp Program Design: Design and maintain a TA-specific onboarding curriculum that covers ATS/CRM proficiency, sourcing tool training, interview methodology, operating principles and competency framework orientation, business line immersion, and hiring manager relationship-building.
• Role-Specific Onboarding Paths: Build and maintain structured 30/60/90 day onboarding plans for each TA role (Recruiter, Senior Recruiter, Recruiting Coordinator, Sourcer) with clear milestones, proficiency checkpoints, and success criteria.
• Pre-boarding & Day One Readiness: Coordinate pre-boarding logistics: system access, tool provisioning, team introductions, hiring manager connection, and first-week scheduling. Ensure no new hire shows up on day one without everything they need.
• TA Culture & Process Orientation: Conduct engaging TA-specific orientation sessions that go beyond generic company onboarding — instilling a deep understanding of Anduril’s recruiting culture, operating principles (Speed, Autonomy, Scale, Impact), the Behavioral Question Bank, and what “great” looks like in our hiring process.
• New Hire Liaison & Support: Serve as the primary point of contact for new TA hires, providing guidance, answering questions, and proactively identifying when someone is struggling or falling behind on ramp milestones.
• Cross-Functional Partnership: Partner with the Talent Enablement Program Manager to ensure onboarding content stays current and aligned with broader enablement programs. Collaborate with TA Systems on tool training and access. Work with recruiting leadership on business line immersion scheduling.
• Onboarding Materials & Knowledge Base: Develop, refine, and maintain onboarding playbooks, checklists, guides, and resource libraries specific to the TA function. Ensure materials reflect current processes, tools, and best practices.
• Metrics & Continuous Improvement: Track onboarding completion rates, ramp time to first hire, new hire satisfaction scores, and hiring manager confidence in new recruiter readiness. Use data to identify gaps and continuously improve the onboarding experience.
• Feedback Loops & Iteration: Proactively identify friction points in the TA onboarding experience and drive improvements. Gather feedback from new hires, their managers, and their stakeholders to inform iteration. 

WORKS WITH

• Talent Enablement Program Manager (content alignment, training curriculum)
• TA Systems Senior Manager (tool access, ATS/CRM training)
• Recruiting Leadership & Functional Managers (business line immersion, hiring manager intros)
• People Operations (HR onboarding integration, compliance, benefits enrollment)
• New Recruiters & Recruiting Coordinators (primary audience) 

REQUIRED QUALIFICATIONS

• 3+ years of experience in onboarding, people operations, program management, or talent acquisition enablement.
• Direct experience onboarding recruiting or talent acquisition professionals, or strong enough TA domain knowledge to design a credible ramp program for recruiters and coordinators.
• Strong knowledge of onboarding processes, procedures, and best practices — with a bias toward structured, milestone-driven programs over ad-hoc orientation.
• Excellent organizational and project management skills, with the ability to manage multiple new hire cohorts simultaneously without dropping details.
• Exceptional communication and interpersonal abilities, with a customer-service mindset — new hires should feel supported, not processed.
• Strong attention to detail, ensuring accurate and thorough completion of all onboarding tasks, system access, and documentation.
• Proficiency with HRIS, applicant tracking systems (ATS), and recruiting tools — you’ll be teaching new hires to use these, so you need to know them yourself.
• Analytical mindset: ability to track onboarding metrics (ramp time, completion rates, satisfaction scores) and use data to drive improvement.
• Experience working in a fast-paced, high-growth environment where the onboarding program needs to scale with hiring volume.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

PREFERRED QUALIFICATIONS 

• Prior experience in a recruiting or talent acquisition role — you’ve lived the ramp yourself and know what new recruiters actually need vs. what onboarding programs typically provide.
• Experience in the defense, aerospace, or a related high-tech industry where cleared talent, mission context, and technical domain knowledge are factors in recruiter ramp.
• Experience designing 30/60/90 day onboarding plans with structured milestones and proficiency checkpoints.
• Background in creating onboarding content: playbooks, quick-reference guides, video walkthroughs, or e-learning modules.
• Ability to work autonomously with discretion and minimal supervision — comfortable owning the full onboarding experience without waiting for direction.
• Prior event coordination experience (orientation sessions, team immersion days, cohort kickoffs). 

2K’s Cat Daddy studio, based in Kirkland, Washington, was started 25+ years ago by industry veterans and is now a wholly owned subsidiary of Take-Two Interactive within the 2K Label. The studio is a fun, dedicated family of incredibly hardworking game developers. We have shipped games on almost every genre and platform, with a current focus on mobile games.

What We Need:

We are looking for a passionate and self-motivated Mobile User Acquisition Manager to join our Mobile Marketing Team. Reporting to the Senior Manager, Mobile User Acquisition, this role will work with a number of stakeholders to grow our existing mobile games as well as supporting future titles. This position will emphasize game-specific audience, creative, and optimization strategies. You will be responsible for the execution of these strategies as well as sharing the findings and next steps to cross-functional teams. 

The role is inherently collaborative. Key departments that the role will interact with are: Product PMM, Creative, and Analytics teams. The role requires clear communication of complex strategies in a visual and accessible manner. This requires you to work onsite in the Cat Daddy studio location in Kirkland, WA. 

What You Will Do:

• Development and implementation of world-class new user acquisition and retargeting strategies.
• Build, run, monitor, test and optimize campaigns (e.g. social, search, DSP, etc) to increase performance.
• Be proficient in current and future mobile advertising trends, including proactively introducing new advertising channels, purposefully testing new optimization methods, advocating for new ad formats and having a growth hack mentality.
• Take ownership of creative testing from concept to completion. Drive performance marketing creative strategy, establish A/B testing framework. 
• Monitor & measure creative performance to evaluate how UA optimizations and changes influence results.
• Identify areas of improvement by analyzing performance, convert data into actionable insights.
• Test and define a strategy for channel-specific creatives.
• Proactively introduce new technology for automation and operational efficiency.
• Cultivate business relationships with ad partners and unlock alpha/beta testing opportunities.

Who We Think Will Be a Great Fit:

You have an analytical mind with an ability to distill complex projects into actionable items. Clarity of thought is a requirement. You should have a comprehensive view of the entire user journey and the impact of interventions at various stages. You should be a creative problem solver and self-starter with passion and enthusiasm for consistently getting results. 

• Proven experience in mobile user acquisition.
• Consistent record of successfully managing and scaling UA, retargeting and creative strategies.
• Strong problem solver who thinks strategically. Able to breakdown and prioritize problems, assess opportunity areas, develop big ideas and priorities, and mobilize teams and resources to move the business forward. 
• Deep understanding on funnel and conversion metrics. Requires experience working in a metrics-based environment.
• Experience in data collection, analysis and reporting from multiple sources.
• Understanding of UA and creative dashboards from different platforms.
• Proven experience building processes and exit targets for creative testing at high velocity (~50 new creatives per month).
• Advanced Microsoft Excel or Google Spreadsheet skills
• A passion for games is a bonus!
  
  

At Cat Daddy, we believe diversity of experience is fundamental to crafting accessible and fun gaming experiences for *all* of our players. We encourage everyone to consider being a part of our team.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

By clicking on the link below, you consent to the processing of your personal information by 2K Games, Inc. and its affiliate Take-Two Interactive Software, Inc. in accordance with the Privacy Notice for Job Applicants (the “Privacy Notice”), available at https://www.2k.com/applicantprivacypolicy/. The Notice provides information about how we use your data and how you can exercise your right of access, rectification or deletion. If you need more information, please contact the Privacy Contact identified in the Notice.

I have read the Notice consent to the collection, processing, transfer and use of my personal information by 2K Games and Take-Two.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

The pay range for this position in Washington at the start of employment is expected to be between $100,200 and $148,320 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. 

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program.

Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses

#LI-Onsite

2K’s Cat Daddy studio, based in Kirkland, Washington, was started 25+ years ago by industry veterans and is now a wholly owned subsidiary of Take-Two Interactive within the 2K Label. The studio is a fun, dedicated family of incredibly hardworking game developers. We have shipped games on almost every genre and platform, with a current focus on mobile games.

What We Need:

We are looking for a passionate and self-motivated Mobile User Acquisition Manager to join our Mobile Marketing Team. Reporting to the Senior Manager, Mobile User Acquisition, this role will work with a number of stakeholders to grow our existing mobile games as well as supporting future titles. This position will emphasize game-specific audience, creative, and optimization strategies. You will be responsible for the execution of these strategies as well as sharing the findings and next steps to cross-functional teams. 

The role is inherently collaborative. Key departments that the role will interact with are: Product PMM, Creative, and Analytics teams. The role requires clear communication of complex strategies in a visual and accessible manner. This requires you to work onsite in the Cat Daddy studio location in Kirkland, WA. 

What You Will Do:

• Development and implementation of world-class new user acquisition and retargeting strategies.
• Build, run, monitor, test and optimize campaigns (e.g. social, search, DSP, etc) to increase performance.
• Be proficient in current and future mobile advertising trends, including proactively introducing new advertising channels, purposefully testing new optimization methods, advocating for new ad formats and having a growth hack mentality.
• Take ownership of creative testing from concept to completion. Drive performance marketing creative strategy, establish A/B testing framework. 
• Monitor & measure creative performance to evaluate how UA optimizations and changes influence results.
• Identify areas of improvement by analyzing performance, convert data into actionable insights.
• Test and define a strategy for channel-specific creatives.
• Proactively introduce new technology for automation and operational efficiency.
• Cultivate business relationships with ad partners and unlock alpha/beta testing opportunities.

Who We Think Will Be a Great Fit:

You have an analytical mind with an ability to distill complex projects into actionable items. Clarity of thought is a requirement. You should have a comprehensive view of the entire user journey and the impact of interventions at various stages. You should be a creative problem solver and self-starter with passion and enthusiasm for consistently getting results. 

• Proven experience in mobile user acquisition.
• Consistent record of successfully managing and scaling UA, retargeting and creative strategies.
• Strong problem solver who thinks strategically. Able to breakdown and prioritize problems, assess opportunity areas, develop big ideas and priorities, and mobilize teams and resources to move the business forward. 
• Deep understanding on funnel and conversion metrics. Requires experience working in a metrics-based environment.
• Experience in data collection, analysis and reporting from multiple sources.
• Understanding of UA and creative dashboards from different platforms.
• Proven experience building processes and exit targets for creative testing at high velocity (~50 new creatives per month).
• Advanced Microsoft Excel or Google Spreadsheet skills
• A passion for games is a bonus!
  
  

At Cat Daddy, we believe diversity of experience is fundamental to crafting accessible and fun gaming experiences for *all* of our players. We encourage everyone to consider being a part of our team.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

By clicking on the link below, you consent to the processing of your personal information by 2K Games, Inc. and its affiliate Take-Two Interactive Software, Inc. in accordance with the Privacy Notice for Job Applicants (the “Privacy Notice”), available at https://www.2k.com/applicantprivacypolicy/. The Notice provides information about how we use your data and how you can exercise your right of access, rectification or deletion. If you need more information, please contact the Privacy Contact identified in the Notice.

I have read the Notice consent to the collection, processing, transfer and use of my personal information by 2K Games and Take-Two.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

The pay range for this position in Washington at the start of employment is expected to be between $100,200 and $148,320 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. 

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program.

Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses

#LI-Onsite

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant - Float (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, (stop here for NYC) ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $24.25 per hour based on a full time schedule.

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7am-7pm based in office in Washington, DC and will be required to travel to all 6 offices in DC to provide support and coverage as needed.

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice Training program preferred

Competitive salary: starts at $24.25 per hour based on a full time schedule

This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 7am-7pm based in office in Washington, DC and will be required to travel to all 6 offices in DC to provide support and coverage as needed.

Manager, Israel Action and Addressing Antisemitism Program (IAP) (MidWest Region)

Hillel International

Role Overview

Hillel International is looking for a strategic, relationship-driven professional to serve as Manager of the Israel Action and Addressing Antisemitism Program (IAP). This role is designed for a candidate who brings both subject-matter expertise and the ability to translate it into an actionable campus strategy.

The ideal candidate has demonstrated experience engaging students and campus communities in thoughtful, proactive Israel education and programming. They are a strong consultant, relationship builder, and collaborator, capable of guiding Hillel professionals through complex and often high-pressure campus dynamics related to Israel and antisemitism.

Working in close partnership with Hillel International colleagues and local Hillel teams, the Manager will help design and implement impactful education and engagement strategies and provide real-time support to campuses navigating anti-Israel activity and antisemitic incidents.

The IAP Manager reports to the Director of IAP and serves as an integral member of the national IAP team. This remote position is available to eligible candidates in the U.S., with a preference for those located in the Midwest. It requires approximately 40% travel.

What You’ll Do

• Provide strategic guidance to Hillels responding to anti-Israel activity and antisemitism on campus
• Partner with a designated cohort of campuses and assist in designing and implementing Israel education and engagement strategies
• Serve as a subject-matter consultant on Israel and antisemitism-related issues
• Develop and scale proactive Israel education and engagement initiatives
• Build and maintain relationships with Israel-focused partner organizations at the local, regional, and national levels
• Support campuses in moments of crisis and high visibility, providing real-time consultation and strategy
• Design and facilitate collaborative programming across multiple Hillels, including international opportunities
• Manage initiatives that engage and develop Hillel student leaders in Israel-related programming

What You've Accomplished

• 3-5 years of experience in a related field
• A bachelor’s degree (in a related field is preferred)
• Demonstrated knowledge of Israel, Middle East affairs, and the evolving campus climate
• Experience working with diverse populations, including Israeli and/or international communities
• Track record of building consensus and navigating complex stakeholder environments

What You’ll Bring to the Job

• Ability to remain composed and effective in high-pressure or crisis situations
• Strong relationship-building and community engagement skills
• Excellent written and verbal communication abilities
• Highly organized with strong project management skills
• Experience in informal or experiential education
• Familiarity with the Jewish communal or nonprofit sector
• Comfort operating in ambiguity and rapidly changing environments
• Ability to work independently while managing multiple priorities
• Proactive, adaptable, and solutions-oriented mindset
• Willingness to travel frequently and engage directly with campus communities

What You’ll Receive

• Competitive salary in the nonprofit marketplace. The salary range for this role is $58,000-$68,000
• A comprehensive benefits package, including health insurance, retirement plan, Life, AD&D, and Long Term Disability (LTD) insurance, Flexible Spending accounts, generous vacation/sick time, and parental leave.
• Great professional development, mentoring, and skill-building opportunities
• Travel regionally and abroad, particularly to Israel

#LI-REMOTE

Overview

Want to make a difference in the world? Join a team of innovative professionals who put customers first and align a federal civilian agency’s mission and priorities with modern enterprise system solutions.

Esri is the place for you to do your best work amid a supportive culture that encourages creativity, collaboration, and passion for each project. You’ll be part of a high performing team that helps federal civilian agencies (such as NASA, Department of Energy, EPA, Department of Commerce, CDC, and Veterans Affairs) apply geospatial science and leading-edge analytical technologies to discover unique patterns, trends, and solutions hidden within complex scientific and business problems. As an Account Manager at Esri, the global leader in geospatial science and GIS, you will apply your selling skills to address a huge transformation in technological capabilities across the public sector that includes Artificial Intelligence (AI) and Machine Learning (ML), Kubernetes, digital twin, data science, big data, Microsoft Fabric; distilling IoT-generated data into actionable intelligence, cloud computing, and more.

Responsibilities

• Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
• Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the industry. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.
• Collaborate with others. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• 3+ years of experience working in or supporting the federal government/public sector
• Experience creating partnerships, and establishing yourself as a trusted advisor with customers
• Understanding and execution of the sales process, account management, account planning and opportunity strategy creation
• Demonstrated knowledge of enterprise systems and new technology trends, and the ability to translate this into solutions for customers
• Able to negotiate, present, and support visual storytelling across all levels of an agency
• Ability to travel domestically 25-50%
• Bachelor’s degree in business administration, GIS, environmental/earth, social and/or health science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Understanding of GIS, Esri technology, and environmental and earth sciences as they relate to one another
• Understanding of environmental, earth and, health sciences
• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Knowledge of public sector fiscal year, budgeting, and procurement cycles
• Master’s degree in business administration, GIS, environmental/earth, social and/or health science, or a related field

Questions about our interview process? We have answers.

#LI-KH3

#LI-ONSITE

Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade computer vision solutions and delivering them into operational use cases that matter.

We’re hiring a technical program manager (TPM) to lead and coordinate delivery of computer vision workflows for a national security customer. As a TPM on our public sector delivery team, you will own or support a customer account plan, triage customer technical issues, use data and analytics to align internal resources around Scale’s hardest problems, and drive the creation of tools that add direct value to Scale’s Public Sector customers.

You will:

• Manage customer relationships from the executive to the end user
• Work alongside customers to scope computer vision use cases that Scale’s engineering team will build and you will ultimately refine
• Lead or support a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
• Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
• Learn technical concepts and tools to necessary depth, leveraging that expertise to create solutions from scratch or drastically improve existing solutions
• Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision domain

We have a diverse team with a variety of skill sets, many have:

• A technical background (education or professional experience with computer science, economics, statistics, engineering)
• A proven track record in B2B client-facing roles and expanding client relationships
• Prior experience owning the technical implementation of solutions to the government 

Must haves:

• An active TS/SCI clearance
• 3+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
• A deep understanding of ML operations process
• A track record of structured, analytics-driven problem solving
• Excellent verbal and written communication skills
• Willingness to be onsite with customers up to 4 days per week in the DMV area and / or prepared to travel a minimum of 25%

At Scale, our mission is to develop reliable AI systems for the world’s most important decisions. The Public Sector team is at the forefront of this mission, partnering with government agencies to deploy mission-critical agentic solutions. 

Role Overview

The Public Sector GenAI T&E Product Manager will be a high-horsepower technical leader, defining the vision and owning the roadmap for our evaluation capabilities. This role requires thriving in unscripted, high-stakes environments, as you will be the primary owner for the T&E tech stack—the robust infrastructure required to continuously measure, improve, and prove the superiority and sustained performance of our agentic applications.

Traversing multiple engineering organizations across Scale, you will identify bottlenecks, distill technical friction into actionable plans, and drive execution. You will work across Scale’s commercial and public sector teams to define requirements, ensuring our evaluation services are robust enough for the most demanding government use cases. Key objectives include refining the tech stack that allows ML teams to hillclimb, and surfacing critical performance information to stakeholders.  

Minimum Qualifications (Quantifiable)

• Engineering Depth: 3+ years of experience in software engineering, systems architecture, or highly technical program management. You must be able to read code, understand system architecture, and participate in technical design reviews alongside engineering teams.
• Evaluation Systems Expertise: Proven experience designing, owning the roadmap for, or operating the infrastructure required to continuously measure, improve, and show the performance of AI applications. 
• Problem Distillation: Demonstrated experience taking a vaguely defined problem (e.g., "our evaluation cycles are too slow") and delivering a technical roadmap, resource requirements, and measurable success metrics within a narrow time window.
• Ambiguity Management: Proven track record of taking a project from "stalled/undefined" to "shipped" in a high-pressure environment. You can point to at least two instances where you inherited a failing project and saw it through to production.
• Cross-Functional Leadership: Led multiple projects that required direct alignment between at least three distinct engineering organizations (e.g., Infrastructure, ML Research, and Product).
• Operational Execution: Experience using technical project management frameworks (e.g., Linear) to provide consistent weekly reporting on delivery velocity and blockers to executive stakeholders.

Preferred Qualifications (Nice to Haves)

• Security Clearance: Active Secret, Top Secret, or TS/SCI clearance.
• GenAI Implementation: Practical experience developing or evaluating features built specifically on LLMs, RAG, or autonomous agent workflows.
• Technical Rigor: Advanced degree in Computer Science, Engineering, or a related field.
• Public Sector Expertise: 2+ years of experience working with DoD, IC, or Civil agencies on mission-critical software deployments.

Role:

Scale is at the forefront of the AI revolution, working across the US government, partners and allies around the world to unlock the potential of generative AI (GenAI).

We are seeking a product leader to join our team and play a pivotal role in building Agentic AI platforms to support national-level decisions, including for some of the nation’s most important national security challenges. The ideal candidate will have a strong understanding of product leadership, software engineering principles practices and deep experience with ML/AI application development, coupled with proven experience in managing complex projects with multiple stakeholder or AI-related projects within a government or highly regulated setting, emphasizing ethical AI deployment and robust risk management practices. 

This role requires a strategic leader adept at navigating the complexities of government GenAI projects, ensuring Scale’s public sector AI solution aligns with agency objectives and adheres to stringent security and compliance mandates. The product manager will be responsible for the entire lifecycle of the generative AI platform, including product design, cross-program execution, capability prioritization, stakeholder engagement with various government entities, defining and managing engineering scope, developing detailed project plans, and overseeing resource allocation and budget management. A key focus will be on ensuring that Scale’s public sector AI solution operates securely within controlled network environments, and is configured properly to support government workflows, specifically those that relate to national defense.

Some examples of GenAI applications we build are:

• Agentic warfare and scenario planning
• Indications and warnings integration for the protection of critical continental level assets
• Deep research capability that can help evaluate thousands of pages of classified information 
• Report generation for multiple customized report templates 
• Text2SQL intelligence applications to make analysts more efficient and embed a culture of data-driven decision-making

You will:

• Develop enterprise grade solutions that leverage cutting edge AI and AI agents to drive value for public sector customers 
• Work with executives at Scale and our customers to determine and execute the product strategy of the business.
• Own end-to-end product development by understanding customer pain points, defining product requirements, managing development, testing, and launches
• Lead cross-functional teams including engineering, product design, operations, marketing, go-to-market and finance.
• Develop a point of view and execute on turning the solutions we build into scalable software that we can commercialize across the industry 
• Maintain a Top Secret security clearance 

Ideally you'd have:

• Technical degree in computer science, engineering, or equivalent experience
• 4+ years of experience in building ML-powered and / or enterprise-facing products
• Strong understanding of generative AI technologies and their applications in public or large-scale private sector settings
• Experience operating in a fast-paced environment with high ambiguity
• Exceptional leadership, presentation, and communication skills with the ability to influence cross-functional teams
• Data literacy and experience with data analytics
• Prior military or government experience 
• Coding experience (e.g. Python)

Nice to haves:

• Experience building infrastructure and tooling to develop and support agentic applications.
• Experience working in startup environments building solutions for public sector / federal customers.
• Understanding of public / federal networks, infrastructure, and deployment constraints.
• TS/SCI Security Clearance

At Scale, we believe that AI will dramatically improve the world, and our mission is to accelerate the development of AI. As Scale continues to build and develop its field marketing and event program within the public sector space, we are looking for an Events & Field Marketing Manager to support our U.S. Federal Government team in their event and field marketing initiatives including but not limited to third-party trade show sponsorships, Scale hosted executive events, Scale hosted practitioner events and meetups, and our annual flagship AI Leadership Summit. 

You will be part of a rapidly growing team with the opportunity to manage and execute events from start to finish, drive lead generation and pipeline growth, and plan event programming with the largest names in AI. The successful candidate will have a solid understanding of the U.S. Federal Government markets, strong project management skills, a strategic mindset, and a passion for public sector work. 

You will: 

• Execute all planning and logistics for all federal executive dinners, meetups, happy hours, and sponsored trade shows
• Establish event activities in line with sales goals and deal acceleration, prioritizing goals from the Federal team leadership and Business Development team on event location and audience 
• Manage contractor relationships including event production firms and outside vendors, and event budgets
• Align with growth marketing on marketing campaigns and marketing qualified lead (MQL) reporting
• Track event campaign performance, measuring ROI, results, and metrics through Salesforce
• Own all aspects of Scale’s annual hosted federal conferences
• Support the AI Governance and Policy portion of Scale’s annual Scale Summit conference, including content, speaker logistics, agenda, and overall in-person and remote event experience
• Interface with external executives and their teams in order to secure speakers and support their presentation planning for Scale hosted events and conferences
• Willingness to travel up to 50%

Ideally you’d have: 

• Minimum 5+ years experience in event marketing or event management with Federal marketing
• Experience fully managing and executing events ranging from 30 to 500+ attendees 
• Ability to manage and multi-task on multiple projects and events while liaising across internal teams with multiple stakeholders 
• Impeccable attention to detail and proactive approach to troubleshooting 
• Excellent written and verbal communication skills - you will be interfacing with the world’s leading executives and their teams 

Nice to have: 

• Experience with Hubspot, Salesforce, and Outreach 
• Collaborative and positive attitude, with ability to work across teams including with executive leadership and external executives 
• Community experience a plus

Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter.

We’re hiring an engagement manager (EM) to lead and coordinate delivery of agentic workflows for a national security customer. As an EM on our public sector delivery team, you will own or support a large account plan, manage day-to-day execution for customers, and ensure an incredible customer experience. This role is ideal for someone who blends program leadership, customer relationship building, technical fluency, and contract awareness — and who thrives in fast-moving, ambiguous, and mission-driven environments.

You will:

• Manage customer relationships from the executive to the end user
• Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine
• Lead or support a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
• Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
• Oversee onboarding and successful implementation of customer accounts

We have a diverse team with a variety of skill sets, many have:

• A technical background (education or professional experience with computer science, economics, statistics, engineering)
• A proven track record in B2B client-facing roles and expanding client relationships
• Prior experience owning the technical implementation of solutions to the government 

Must haves:

• An active TS/SCI clearance
• 3+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
• A track record of structured, analytics-driven problem solving
• Excellent verbal and written communication skills
• Willingness to be onsite with customers up to 4 days per week in the DMV area and / or prepared to travel a minimum of 25%

Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter.

We’re hiring an engagement manager (EM) to lead and coordinate delivery of agentic workflows for a national security customer. As an EM on our public sector delivery team, you will own or support a large account plan, manage day-to-day execution for customers, and ensure an incredible customer experience. This role is ideal for someone who blends program leadership, customer relationship building, technical fluency, and contract awareness — and who thrives in fast-moving, ambiguous, and mission-driven environments.

You will:

• Manage customer relationships from the executive to the end user
• Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine
• Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
• Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
• Oversee onboarding and successful implementation of customer accounts

We have a diverse team with a variety of skill sets, many have:

• A technical background (education or professional experience with computer science, economics, statistics, engineering)
• A proven track record in B2B client-facing roles and expanding client relationships
• Prior experience owning the technical implementation of solutions to the government 

Must haves:

• An active TS/SCI clearance
• 5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
• A track record of structured, analytics-driven problem solving
• Excellent verbal and written communication skills
• Willingness to be onsite with customers 4+ days per week in the Suffolk, VA area with occasional travel (less than 25%) to Scale’s DC office

We have a diverse team with a variety of skill sets, many have:

• 10+ years of professional experience, often in a customer-facing technical program management role in industry or government
• Prior experience at an API technology company and / or managing technical customers using an API
• A technical degree in computer science, engineering, or related field
• Proficiency in Python, SQL or other programming languages
• Domain expertise in a relevant field (e.g. modeling and simulation, joint planning processes, intelligence workflows, etc)

Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter.

We’re hiring an engagement manager (EM) to lead and coordinate delivery of agentic workflows for a national security customer. As an EM on our public sector delivery team, you will own or support a large account plan, manage day-to-day execution for customers, and ensure an incredible customer experience. This role is ideal for someone who blends program leadership, customer relationship building, technical fluency, and contract awareness — and who thrives in fast-moving, ambiguous, and mission-driven environments.

You will:

• Manage customer relationships from the executive to the end user
• Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine
• Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
• Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
• Oversee onboarding and successful implementation of customer accounts

Must haves:

• An active TS/SCI clearance
• 5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
• A track record of structured, analytics-driven problem solving
• Excellent verbal and written communication skills
• Willingness to be onsite with the customer in the Colorado Springs area 4 days per week and able to travel at least 25% of the time (as needed)

We have a diverse team with a variety of skill sets, many have:

• 10+ years of professional experience, often in a customer-facing technical program management role in industry or government
• Prior experience at an API technology company and / or managing technical customers using an API
• A technical degree in computer science, engineering, or related field
• Proficiency in Python, SQL or other programming languages
• Domain expertise in a relevant field (e.g. modeling and simulation, joint planning processes, intelligence workflows, etc)

Scale's public sector business is providing the best of American commercial technology and innovation to protect the homeland and meet the moment. As a member of our public sector delivery team, you will own relationships critical to the portfolio of clients charged with a layered defense for the United States. You will be a catalyst, willing to go deep, get technical, and drive change. You will manage customer relationships and partners as well as partner with our engineering team to solve Scale’s hardest problems. All of this serves an ultimate goal of delivering cutting-edge agentic AI to orchestrate portfolio management for defense of the homeland.

You will:

• Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful agentic AI solutions
• Transition AI/ML technologies and processes into working products / solutions even when requirements are undefined or ambiguous
• Partner with Scale engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
• Lead a cross-functional team to exceed the customer’s AI/ML objectives
• Support and partner across B2B and B2G organizations to achieve the outcomes in delivering the greater layered defense for the United States

We have a diverse team with a variety of skill sets, many have:

• 5+ years of professional experience, often in a customer-facing technical program management role in industry or government.
• A proven track record in B2B or government client facing roles and expanding client relationships
• Prior experience leading engagements with government customers

Must haves:

• An active TS/SCI clearance
• Minimum of 3 years of work experience leading teams / programs in industry or government 
• A basic understanding of ML operations process
• A track record of structured, analytics-driven problem-solving
• Excellent verbal and written communication skills
• Willingness to travel at least 25% of the time

Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter.

The Global Forward Deployments (GFD) organization operates as a critical horizontal layer across Scale, sitting at the intersection of Engineering, Product, Design (EPD), Delivery, and GTM. As our business scales, we are growing the GFD Project Management Office (PMO) to act as the connective tissue that brings structure to ambiguity by aligning teams, organizing cross-functional workstreams, and keeping priorities coordinated across the organization.

As a Technical Program Manager within this expanding PMO, you will drive execution across diverse initiatives by partnering closely with Infrastructure & Security, Product, Software Engineering, Machine Learning, Mission/Field Engineering, Delivery, and Go-To-Market (GTM) teams. Your focus will be integrating engineering roadmaps, customer delivery timelines, and security constraints to enable successful deployments in complex, isolated environments.

What You Will Do

• Lead as a Horizontal PMO Partner: Serve as a central node within the growing GFD PMO, driving alignment across Engineering, Product, and Design (EPD) initiatives and ensuring priorities remain top-of-mind across the organization.
• Spearhead Niche Initiatives: Take on Scale’s difficult-but-ambiguous problems, breaking them down in a structured way and driving them to successful outcomes. You will dive into both technology and organizational processes to craft effective solutions and gain efficiencies, track resourcing and vendor management, and align internal resources to solve unique organizational, and technical challenges. 
• Bridge EPD, Delivery, and GTM: Act as the primary technical program manager uniting GFD with Product, ML, Mission & Field Engineering, Delivery, and GTM teams to wrangle contractual deliverables across EPD, unblock complex custom integrations, and drive technical milestones against critical contract checkpoints.
• Optimize Cross-Functional Processes: Collaborate with stakeholders across the company to improve processes and procedures, ensuring Scale's continued success.
• Foster Communication: Create an effective feedback loop between all teams within EPD as well as with partner teams like Legal, BizOps, and Partnerships.
• Navigate Ambiguity: Transition AI/ML technologies and processes into working Public Sector products/solutions even when requirements are undefined or ambiguous.

Ideally You’d Have

• Current or past Security Clearance (TS/SCI preferred).
• Proven experience partnering closely with Product and cross-functional Engineering teams to align technical roadmaps, manage dependencies, and drive complex, multi-team initiatives.
• Experience in project management, including planning, organizing, and managing resources.
• A demonstrated capacity to operate effectively and maintain high-quality output within a high-tempo, ambiguous, or chaotic environment.
• Experience in security and compliance, with a focus on cross-departmental collaboration.
• Experience in delivering secure and reliable solutions within classified, isolated, and air-gapped environments.
• Demonstrated understanding of security practices within cloud environments (e.g., AWS, Azure, GCP).
• Experience in a high growth, fast-paced technology company.
• An action-oriented mindset, balancing creative problem-solving with a strong drive to achieve outcomes.

Nice to Haves

• Experience in microservice design and Kubernetes-based container orchestration.
• Experience applying AI or Machine Learning.
• Strong analytical skills, with experience using data analysis tools or software.
• Demonstrated history of fostering cross-functional collaboration with Delivery, Sales, and Engineering teams.
• Backlog refinement & roadmapping experience with tools like Linear and JIRA.
• Proven experience translating complex SOW requirements into tactical engineering deliverables 
• Experience maintaining alignment with organizational capacity planning and delivery timelines.
• Background in Software, Security, or System Engineering.

(Note this role must be based within the continental United States and requires current US Citizenship to support Scale’s Public Sector business.)

Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter.

We’re hiring a technical program manager (TPM) to lead and coordinate delivery of agentic workflows for a national security customer. As a TPM on our public sector delivery team, you will support a large account plan, develop a technical roadmap with end user input, and partner with an engineering lead to ensure effective technical delivery. This role is ideal for someone who has deep curiosity about end user pain points, loves rapid prototyping, and wants to work in a fast-paced, ambiguous, and mission-driven environment. 

You will:

• Drive innovation and transformation by diving deep into technical and operational challenges unique to government use cases
• Develop a program-level technical roadmap for transitioning generative AI technologies and processes into prototypes and working products even when requirements are undefined or ambiguous
• Partner with Scale engineering, operations, and other public sector teams to build and deliver impactful agentic AI solutions

Must haves:

• An active TS/SCI clearance
• 5+ years of work experience leading technical teams in industry or government 
• A technical background (education or professional experience with computer science or engineering)
• A deep understanding of ML operations process
• A track record of structured, analytics-driven problem-solving
• Excellent verbal and written communication skills
• Willingness to be onsite with the customer in the Colorado Springs area 4 days per week and able to travel at least 25% of the time (as needed)

We have a diverse team with a variety of skill sets, many have:

• 10+ years of professional experience, often in a customer-facing technical program management role in industry or government.
• Proficiency in Python, SQL or other programming languages
• A proven track record in B2B client facing roles and expanding client relationships
• Prior experience delivering technical solutions to government customers
• Domain expertise in a relevant field (e.g. modeling and simulation, joint planning processes, intelligence workflows, etc)

Scale's Public Sector customer base is growing rapidly, and you will ensure that these customers become passionate, lifelong Scale partners. As a member of our Public Sector Delivery team, you are a catalyst, willing to go deep, get technical, and drive change.  You are the ultimate hands-on leader, triaging customer issues and support, using data and analytics to align internal resources around Scale’s hardest problems, and driving the creation of tools that add direct value to Scale’s Public Sector customers. All of this serves an ultimate goal of delivering outsized value in supporting our Public Sector customer’s AI/ML objectives.  

Your natural inclination is to dive into both technology and organizational processes to craft effective solutions and gain efficiencies. You are biased towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver on customer objectives. You have a track record of driving technical projects to completion, and stewarding lasting organizational change. And you are naturally empathetic, have high EQ, and excel at building long-term relationships through diligent problem solving, domain competence, and thoughtful, strategic discussions

You will:

• Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful solutions for Public Sector customers
• Leverage technical concepts, tools, and expertise to create solutions from scratch or drastically improve existing solutions
• Use data, analytics, and technical expertise to align internal resources and create tools that directly add value to customers in the public sector space
• Transition AI/ML technologies and processes into working Public Sector products / solutions even when requirements are undefined or ambiguous
• Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
• Lead a cross-functional team to exceed the customer’s AI/ML objectives
• Manage the long-term health of the customer base by identifying and preempting areas of risk or concern
• Strategically identify ways we can make customer success repeatable and solve issues for future customers
• Address engineering problems alongside the product development teams

Must Haves:

• An active TS/SCI clearance
• 3+ years of experience succeeding in stakeholder management or customer-facing role
• A technical background (education or professional experience with CS, Economics, Statistics, Engineering)
• A deep understanding of ML operations process
• A track record of structured, analytics-driven problem-solving
• Excellent verbal and written communication skills
• Willingness to travel at least 25% of the time

We have a diverse team with a variety of skill sets, many have:

• 10+ years of professional experience, often in a customer-facing technical program management role in industry or government.
• Prior experience at an API technology company and / or managing technical customers using an API
• Proficiency in Python, SQL or other programming languages

Scale's public sector business is providing the best of American commercial technology and innovation to protect the homeland and meet the moment. Our ultimate goal is to deliver cutting-edge agentic AI to orchestrate portfolio management for defense of the homeland.

We’re hiring a Program Manager (PgM) to lead and own execution for Scale’s portfolio of clients charged with a layered defense for the United States. You will be a catalyst, a hands-on leader, manage customer relationships and partners, and work closely with our engineering team to solve Scale’s hardest problems. You must be willing to go deep, get technical, and drive change.  This role is ideal for someone who blends program leadership, systems-building obsession, technical fluency — and who thrives in fast-moving, ambiguous, and mission-driven environments.

You will:

• Serve as the contractual and internal program lead across a large-scale public sector engagement, integrating multiple sub-efforts under one umbrella (e.g., data pipelines for computer vision, software deployments for GenAI solutions)
• Own relationships with senior government stakeholders and ensure that we meet contractual obligations, performance metrics, and reporting requirements
• Own relationships with subcontractors to ensure successful delivery of the prime contract
• Lead formal engagements such as contract reviews, customer program syncs, performance assessments, and reporting cycles
• Lead and supervise a team of 3-4 delivery managers who run day-to-day customer engagement efforts
• Oversee a technical delivery team that will drive product roadmap alignment that adapts evolving customer needs

Must haves:

• An active TS/SCI clearance
• 10+ years professional experience, ideally managing complex technical programs for DoD or national security customers
• A proven ability to lead large, cross-functional efforts across delivery, contracts, and customer teams
• A healthy obsession with establishing and driving adoption of programmatic systems and processes; plus the ability to exert influence and manage associated change
• Familiarity with FAR-based contracts and program structures like IDIQs, task orders, and OTAs
• Strong business acumen with the ability to manage performance metrics, contract deliverables, and program budgets
• A track record of high ownership in ambiguous environments
• Excellent written and verbal communication skills — especially with senior government stakeholders
• Deep curiosity about agentic AI and its application to homeland layered defense
• A willingness to travel up to 25% of the time

We have a diverse team with a variety of skill sets, many have:

• Proficiency in Python, SQL or other programming languages
• A proven track record in B2B + B2G client facing roles and expanding client relationships
• Prior experience delivering technical solutions to government customers
• Domain expertise in a relevant field (e.g. modeling and simulation, joint planning processes, intelligence workflows, etc)

Role

We are looking for a Senior Product Manager, AI / Data Classification to join our Data Protection team. This is a hybrid role based in San Jose, CA (3 days onsite). While local candidates are preferred, we are open to remote candidates based on the West Coast for exceptional applicants. 

We’re looking for a Product Manager to lead data classification capabilities within a Data Security platform. You’ll own the end-to-end product strategy for discovering and classifying sensitive data across cloud, on-prem data stores and SaaS applications, turning classification outcomes into actionable risk reduction for security, privacy, and compliance teams.

What You’ll Do (Role Expectations)

• Partner closely with a focused engineering, data science/ML, design, sales, and customer success to deliver accurate, scalable classification, clear policy outcomes, and measurable customer value
• Own the classification taxonomy, labeling standards, and policy model (custom categories, confidence thresholds, inheritance, overrides, exceptions)
• Drive accuracy improvements by managing precision/recall targets, sampling strategies, tuning workflows, and customer feedback loops
• Set requirements for scanning at enterprise scale (billions of objects, large tables), optimizing cost, latency, and coverage
• Define how the platform combines pattern-based detectors, NLP/ML, and LLM-assisted classification for structured and unstructured data

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Product Management experience, with meaningful ownership of data security/privacy products. Product management experience can be substituted with data science experience
• Demonstrated experience shipping products that use AI/ML and/or LLMs in production, with a strong understanding of data classification approaches across structured and unstructured data
• Expertise in evaluation and quality measurement for classification systems and building/maintaining golden datasets
• Ability to design human-in-the-loop workflows for high-stakes labels, covering review/approval, exception handling, and audit trails
• Experience driving cost/performance tradeoffs for AI at scale, including token/compute budgeting, model selection, and managing latency for large corporations

What Will Make You Stand Out (Preferred Qualifications)

• Strong technical collaboration skills with ML engineering and data science
• Familiarity with embedding-based similarity and semantic retrieval for classification and deduping (vector DBs, ANN indexing, chunking strategies)
• Prior work in DSPM/DLP/CASB/insider risk where false negatives have high blast radius and you have designed processes to manage that risk

#LI-KM9 #LI-hybrid

We are looking for a Senior Sales Engineer to join our Majors West team. This is a remote role, reporting to the Manager of Sales Engineering. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. 

What you’ll do (Role Expectations)

• Create and deliver technical product presentations to prospective customers

• Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs

• Lead product evaluations and custom product configurations

• Design evaluation test plans with customers and guide the process to successful outcomes

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
• You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems.
• You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations.

What We’re Looking for (Minimum Qualifications)

• 7+ years of experience as a Sales Engineer or Network Systems integrator
• Bachelor’s degree in Computer Science or a related field, or equivalent working experience
• Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls

What Will Make You Stand Out (Preferred Qualifications)

• Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+

#LI-Remote

#LI-AA5

Behavioral Health Community Guide

Location: Seattle, WA metro area

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday–Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: 25-50% within a 30 mi community service area

Reports To: Care Team Manager

Salary Range: $55,000 - $62,000 annually 

 At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life’s challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members.

This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.

This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health.

Outreach and engagement into care:

• Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions.
• Reach out to members and share about Reema Health to enroll them in our care model.

Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:

• Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.
• Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan.
• Assess member behavior and mental health needs and actively participate in guiding them through the process of enrolling in behavioral and mental health services. 
• Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.
• Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs.
• Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.
• Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.
• Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.
• Visit members in person as appropriate. This may be in the member’s home, community, the hospital or other treatment setting to build trust and maintain connection with Reema’s clinical services.
• Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members’ preference and situation.
• Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services.  Establish relationships with resources to support Reema’s members as needed.
• Prepare members for services ending by keeping self-sufficiency and independence top of mind.

Complete accurate and thorough documentation and record keeping in a timely manner:

• Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated. 
• Understand and comply with confidentiality of protected health information and HIPAA.
• Support member records to be thorough and accurate in both Reema’s technology and our EHR.

Provide positive representation of Reema:

• Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. 
• Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. 
• Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree
• 3 or more years of direct experience with population or community to be served and knowledge of community
• Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible
• Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work
• Proficiencies in critical thinking, time management, strategizing, and multitasking
• Strong propensity towards building and maintaining relationships through initiating conversations and creating connections
• Ability to develop, adapt, and execute outreach and care plans
• Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally

Benefits: 

• Competitive Salary 
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. 

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Notice to all potential candidates

Reema Health has been made aware of fraudulent activities targeting job seekers. 

To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. 

We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text.

We appreciate your understanding and interest in a career with Reema Health.

ABOUT THIS ROLE 

LVT is at an inflection point. We've proven we can build fast. Now we need to build with precision at scale—and this role is the mechanism for that shift.

As our first Director of Technical Program Management, you will build the TPM function from the ground up and report directly to the CTO. You'll lead a lean team of IC TPMs and serve as the critical bridge between Product, Engineering, Hardware, and AI—translating ambitious roadmaps into disciplined, predictable delivery.

This role is for a builder and operator in equal measure: someone who can design the system, lead the team, and still get into the details when it matters.

This role is based out of our new Seattle co-working space or in our headquarters in American Fork, Utah. 

ROLE RESPONSIBILITIES

• Establish the TPM Function: Design and implement the organizational structure, processes, and delivery frameworks for the TPM team from the ground up.
• Strategic Integration: Act as the primary connective tissue between Product, Engineering, and Hardware Engineering, Internal and External suppliers and Joint-development partners to ensure technical dependencies are identified and managed across the entire Agentic AI and physical unit ecosystem.
• Team Leadership: Hire, mentor, and manage a team of IC Technical Program Managers. Define what "great" looks like and build toward it.
• Roadmap Orchestration: Partner with the CTO, CPO and leaders in Product/Engineering org to define program milestones and ensure resource allocation reflects LVT's highest-priority bets.
• Risk Mitigation: Proactively identify technical bottlenecks and cross-functional risks, implementing mitigation strategies before they impact delivery timelines. Manage the intersection of hardware lead times, software deployment cycles, and AI training schedules—keeping all departments synchronized and unblocked.
• Operational Excellence: Standardize reporting metrics and communication channels to provide executive leadership with real-time visibility into program health and velocity.
• Stakeholder Management: Navigate complex trade-offs between hardware lead times, software deployment cycles, and AI training schedules to keep all departments aligned including contributing to data driven and KPI oriented culture that provides transparency and actional path at all levels.
• Continuous Improvement: Evaluate and evolve LVT’s development lifecycle to increase efficiency and maintain quality as the company scales.

OUR IDEAL CANDIDATE

• Proven Leadership: 12+ years of experience in technical program management, with at least 3-5 years in a leadership role managing other TPMs.
• Hybrid Domain Expertise: Deep experience managing programs that involve both complex software (SaaS/AI) and physical hardware products; you understand the unique rhythms of both.
• Zero-to-One Mindset: You have successfully built or significantly scaled a TPM or PMO function within a fast-growing, high-tech environment.
• Technical Fluency: While you are a process expert, you possess the technical depth to engage in architectural discussions across AI, cloud, and embedded systems.
• Expert Orchestrator: You excel at translating high-level business requirements into detailed technical execution plans that engineering teams can rally behind.
• Resilient Communicator: You are comfortable navigating ambiguity and can effectively communicate complex technical status to both executive stakeholders and individual engineers.
• Data-Driven: You use metrics and tooling to drive accountability and have a proven track record of improving delivery predictability.
• Educational Background: A Bachelor’s degree in Computer Science, Engineering, or a related technical field is preferred; an MBA or PMP is a plus but secondary to proven experience.

COMPENSATION The beginning annual salary range for this role is $200,000.00 - $275,000.00 USD and is determined by location, job-related experience, and education/training. Your total earning potential is amplified by a bonus structure tied to meeting goals, and you will become an owner from day one through our employee equity program.

BENEFITS We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.

LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

SATELLITE POLICY MANAGER (STARLINK MOBILE)

SpaceX is developing a breakthrough new Starlink Mobile satellite network to bring ubiquitous cellular connectivity worldwide via the Starlink constellation. We are partnering with telecommunication companies around the world to bring this service directly from satellites to existing cell phones, with the goal of providing coverage anywhere a phone can see the sky. Starlink was designed to connect the disconnected and this new product will greatly expand that mission, extending Starlink’s potential reach to billions of existing cellular devices. The applications range from connecting hikers in national parks, emergency workers such as firefighters, rural communities, remote sensors and devices, and people and devices in emergency situations. You can learn more about the next chapter of the Starlink Mobile program here.

Combined with new state-of-the-art satellite technologies, exclusive spectrum, and Starship’s unprecedented payload capacity to low-Earth orbit in a single launch, Starlink Direct to Cell’s next generation service will deliver unparalleled performance to standard, unmodified cell phones and IoT devices – helping to close coverage gaps and ultimately eliminate mobile dead zones around the world.

In this role, you will drive SpaceX’s regulatory and policy strategy to enable this ground-breaking service with a focus on telecommunications regulations, spectrum and satellite policy. This position will require you to apply expertise and focus to advance SpaceX’s licensing and spectrum positions in front of international regulators and government bodies. Success will require a high aptitude for technical fluency, creativity, and excellent strategic communication skills. This is a special opportunity to work at the cutting edge of space and satellite, mobile wireless technologies, and technology policy with a world class team.

RESPONSIBILITIES:

• Lead regulatory strategy and policy development end to end, towards successful outcomes on accelerated timelines
• Advocate to optimize prospective satellite and telecoms regulatory frameworks and policy environments in alignment with SpaceX business objectives
• Develop and advocate for broadband and mobile spectrum policies that will further SpaceX’s business objectives and Starlink’s global success
• Represent and progress the company’s positions in international fora, including in front of regulatory agencies, industry forums, and regional organizations
• Develop powerful advocacy pieces, including pleadings incorporating technical analysis in partnership with technical leads to progress SpaceX’s policy positions
• Develop and deliver forward-looking strategy based on a deep understanding of spectrum, business, and regulatory policy issues that impact the regulatory outcomes of the program
• Advise the Starlink team on policies and industry developments that impact the policy outcomes of the program

BASIC QUALIFICATIONS:

• Bachelor’s degree
• 3+ years of experience in policy or at a technology company

PREFERRED SKILLS AND EXPERIENCE:

• 3+ years of experience in telecommunications policy or in a product, business, or regulatory role at a technology company within the wireless or mobile industry
• Expert knowledge of technology and policy issues for wireless and/or satellite companies, and/or technical expertise with mobile device standards and wireless technologies
• Strong knowledge of wireless or satellite industry practices and/or spectrum
• Experience working with regulators and government agencies
• High aptitude to jump into new domains
• Professional fluency in French, Spanish, Portuguese, Japanese or other international language

ADDITIONAL REQUIREMENTS:

• Willingness to travel approximately 30-40% of the time
• Willingness to work weekends and extended hours as needed
• This position is based in Washington, DC and requires being onsite – remote work not considered

COMPENSATION AND BENEFITS:

Pay range:    
Satellite Policy Manager: $110,000.00 - $150,000.00/per year    

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

What will I be doing?

Blueprint is looking for a Customer Support Agent Bench Team (Russian fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users.

Duties/Responsibilities:

• Deliver world-class customer service by following established departmental policies, processes, and standards
• Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution.
• Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations.
• May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution
• Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries
• Monitor client facing tools (MatterMost) and keep up with client updates and directives
• Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues.
• Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user.
• May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space.
• Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day
• May be assigned to assist in other ticket queues as needed
• Additional duties and special projects as assigned

Education and Experience:

• One year or more customer service experience or equivalent required
• Associates degree or equivalent or relevant experience. Bachelor’s degree preferred
• Comfortable using computers and can perform initial level troubleshooting of computer and network issues.
• Some online game knowledge and experience preferred

Required Skills/Abilities:

• Ability to maintain composure in stressful situations
• Have a customer focus mindset - career orientation towards customer service.
• Excellent verbal and written communication skills.
• Written fluency in Russian & English languages
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Ability to maintain client productivity standards

Preferred Qualifications:

• Knowledge of Accounts tickets
• Ability to troubleshoot Accounts ticket issues independently and as a collective

Compensation Information

At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.

For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Essential Functions:

Availability: 

• Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy.
• Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved.  

Physical Requirements: 

• Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements.
• Ability to sit at a workstation for extended periods, engaging with content on a monitor.
• Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm.

Communication and Collaboration: 

• Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. 
• Role may require the ability to communicate in written form other languages as specified based on engagement requirements. 
• Openness to receiving constructive feedback and maintaining courtesy in interactions.

Independent Judgment and Time Management: 

• Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. 

Accessibility Accommodations: 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

FLSA - Job Classification:  Non-Exempt - Hourly, Full Time Position 

Location: Hybrid (Work from home and in-office located in Bellevue, WA)  

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

What will I be doing?

Blueprint is looking for a Customer Support Agent Bench Team (Russian fluency) to join us as we build cutting-edge technology solutions! We are looking for a professional Individual contributor that has a passion for helping better our end customer experience. They ensure a fast, accurate, and personalized service to our customers they support; this includes research, investigation and flawless resolution. The Customer Support Agent position is responsible for superior user support for our client’s customers with a goal to exceed our client’s expectations as well as the expectations of their users.

Duties/Responsibilities:

• Deliver world-class customer service by following established departmental policies, processes, and standards
• Manage and respond to customer support tickets submitted by our customers within the established SLA, client standards and performance guidelines for LOB with focus on first-call resolution.
• Follow established troubleshooting procedures, including use of appropriate resources and desktop tools to troubleshoot issues to help diagnose problems. Ability to multitask between multiple tools and systems (knowledge base, team meetings, supervisor) and apply information and knowledge to customer situations.
• May assist in the creation of knowledge base articles and help support development of team through active participation and collaboration to issue resolution
• Coordinate internally with other teams as needed to provide feedback, identify/report trends and help resolve issues. May research and resolve escalated issues and may serve as a point of escalation to address customer inquiries
• Monitor client facing tools (MatterMost) and keep up with client updates and directives
• Respond to customer help requests escalated from Tier 2 Agents and address the customer’s needs, complaints, and other issues.
• Employ critical thinking skills to make sound judgement calls and determine appropriate steps to make the best business decision for the client and user.
• May collaborate with your manager to onboard new and existing agents into the Escalated Accounts space.
• Be a champion of Blueprint’s core values by amplifying those behaviors in the day to day
• May be assigned to assist in other ticket queues as needed
• Additional duties and special projects as assigned

Education and Experience:

• One year or more customer service experience or equivalent required
• Associates degree or equivalent or relevant experience. Bachelor’s degree preferred
• Comfortable using computers and can perform initial level troubleshooting of computer and network issues.
• Some online game knowledge and experience preferred

Required Skills/Abilities:

• Ability to maintain composure in stressful situations
• Have a customer focus mindset - career orientation towards customer service.
• Excellent verbal and written communication skills.
• Written fluency in Russian & English languages
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Ability to maintain client productivity standards

Preferred Qualifications:

• Knowledge of Accounts tickets
• Ability to troubleshoot Accounts ticket issues independently and as a collective

Compensation Information

At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.

For candidates based in Washington State, the anticipated salary range is $23.00 to $25.50 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Essential Functions:

Availability: 

• Must work a hybrid schedule, two in-office days per week in alignment with the organization’s work-from-home policy.
• Role may require work during weekends and holidays, including potential blackout dates when PTO is not approved.  

Physical Requirements: 

• Comfort with working in a traditional office environment, which involves working indoors without exposure to outside elements.
• Ability to sit at a workstation for extended periods, engaging with content on a monitor.
• Proficiency in using a mouse, laptop touchpad, and keyboard, with a minimum typing speed of 45 wpm.

Communication and Collaboration: 

• Effective communication skills, both verbal and written, for interactions with co-workers, professionals, the public, customers, and clients. 
• Role may require the ability to communicate in written form other languages as specified based on engagement requirements. 
• Openness to receiving constructive feedback and maintaining courtesy in interactions.

Independent Judgment and Time Management: 

• Demonstrate the ability to make decisions using experience and knowledge, while also seeking assistance when needed and adhering to deadlines and engagement expectations. 

Accessibility Accommodations: 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

FLSA - Job Classification:  Non-Exempt - Hourly, Full Time Position 

Location: Hybrid (Work from home and in-office located in Bellevue, WA)  

At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. i360 is seeking a Program Manager (PM) to lead a mission-critical System Operations, Maintenance, and Enhancements (OM&E) support program for a federal Client. The PM will serve as the primary point of contact for Client stakeholders and will be accountable for day-to-day contract execution, staffing, delivery quality, risk management, reporting, release coordination, stakeholder communications, and continuous improvement.

The System supports the Client’s core financial management, loan servicing, disbursement, reporting, audit, compliance, interfaces, and close-cycle activities. The PM must be comfortable managing a federal financial systems support program that combines production operations, Agile enhancement delivery, cybersecurity coordination, audit support, documentation, and executive-level communication.

Key Responsibilities

• Serve as the single point of contact for the Client’s COR, CO, OCIO, OCFO, and other key stakeholders.
• Lead daily execution of System OM&E activities, including operations, maintenance, enhancements, production support, incident response, change management, release management, and reporting.
• Manage an integrated team supporting Oracle E-Business Suite, Oracle Federal Financials, Oracle
• Loans, interfaces, cloud-hosted infrastructure, cybersecurity, QA, documentation, and help desk activities. 
• Maintain the Master Project Schedule, staffing roster, risk register, issue/action log, deliverable tracker, release calendar, and communication cadence. 
• Oversee weekly status reporting, monthly executive briefings, recurring user communications, staffing updates, risk reporting, backlog status, release status, and performance metrics. 
• Manage Agile delivery activities, including product backlog, sprint backlog, release backlog, sprint planning, daily standups, sprint reviews, retrospectives, and burndown tracking. 
• Coordinate monthly planned releases and urgent releases, ensuring all changes include required artifacts, version-controlled code, test evidence, deployment instructions, rollback plans, user acceptance approval, and post-release validation. 
• Drive reduction of open change requests and service/incident tickets through prioritization, triage, aging review, sprint planning, and stakeholder coordination. 
• Ensure timely response to production issues, especially issues affecting close-cycle activities, financial reporting, system availability, security, or release readiness. 
• Coordinate with the Client’s financial management organization during month-end, quarter-end, and year-end close activities, including issue escalation, readiness tracking, and resolution of critical financial processing issues. 
• Support annual audit inquiries, walkthroughs, artifact requests, control evidence, FISMA/FISCAM support, authorization-related documentation, and security assessment activities. 
• Coordinate with Client infrastructure, information security, interface partners, software vendors, auditors, and other application teams as needed. 
• Oversee transition-in, onboarding, knowledge transfer, staffing readiness, and continuity of operations. 
• Ensure staffing levels remain stable, qualified backup resources are available, and replacement personnel complete orientation before assuming responsibilities. 
• Enforce quality control across deliverables, releases, documentation, issue resolution, reporting, and corrective action management. 
• Identify opportunities for process improvement, automation, modernization, improved reporting, backlog reduction, cost efficiency, and operational stability. 
• Escalate risks, staffing issues, delivery concerns, security concerns, and unresolved cross-functional issues to company leadership and Client stakeholders as appropriate.

Required Skills Qualifications

• 10+ years of program or project management experience supporting federal IT, financial management systems, ERP, or mission-critical application support programs.  
• 5+ years managing federal contracts or task orders involving operations and maintenance, system enhancements, help desk support, Agile delivery, release management, and stakeholder reporting. 
• Experience serving as the primary customer-facing lead or single point of contact for a federal customer. 
• Experience managing cross-functional teams that include functional analysts, technical developers, DBAs, QA/testers, cybersecurity resources, release coordinators, and subcontractor staff. 
• Strong understanding of federal SDLC, Agile Scrum, change management, configuration management, release management, QA, risk management, and deliverable governance. 
• Experience managing issue tracking, change request workflows, backlog prioritization, sprint planning, and performance reporting. 
• Experience preparing and presenting weekly status reports, executive briefings, risk registers, action logs, staffing reports, release metrics, and operational performance dashboards. 
• Experience supporting audit, compliance, cybersecurity, documentation, and control evidence activities in a federal environment. 
• Ability to communicate effectively with senior executives, contracting officials, CORs, technical teams, business users, auditors, and subcontractors. 
• Demonstrated ability to manage urgent production issues, competing priorities, staffing risks, and delivery deadlines without disrupting mission operations. 
• Strong written communication skills and ability to produce clear, accurate, timely, and executive-read deliverables. 
• U.S. citizenship, lawful permanent resident status, or valid work authorization acceptable for federal Client access requirements. 
• Ability to complete required background investigation, credentialing, and Client access processes.

Qualifications

• PMP certification. 
• Certified ScrumMaster, PMI-ACP, SAFe, or similar Agile certification. 
• Experience supporting Oracle E-Business Suite, Oracle Federal Financials, Oracle Loans, or other federal ERP environments. 
• Experience with federal financial management, Federal Credit Reform Act accounting, budgetary and proprietary accounting, financial reporting, loan servicing, procurement, travel, or disbursement systems. 
• Experience managing programs involving cloud-hosted applications, Oracle patching, disaster recovery/continuity of operations, monitoring tools, vulnerability scanning, NIST 800-53, FISMA, FISCAM, or authorization support. 
• Experience supporting financial system close cycles, interface troubleshooting, production incident management, and backlog reduction. 
• Experience managing subcontractors and corporate reach-back support. 
• Experience supporting federal financial shared service providers or similar mission-critical federal finance environments.

Nice to Have

Oracle Loans or other third-party Loans applications
The ideal candidate is a hands-on, customer-facing federal IT Program Manager who can balance operational urgency with disciplined governance. This person should be organized, responsive, calm under pressure, and comfortable leading both business and technical discussions. The right candidate will understand that this role is not only about managing schedules and reports; it requires ownership of service quality, customer confidence, team performance, issue resolution, and continuous improvement. 

Security & Eligibility Requirements

• Ability to obtain and maintain a federal Public Trust (suitability) clearance
• Must be able to pass a federal background investigation
• U.S. Citizenship or Permanent Residency required (no visa sponsorship available)

Benefits

• Holidays - Eleven 
• Adoption Assistance
• Retirement Plan (401k) Matching
• Tuition Reimbursement
• Family Leave, Maternity, Paternity
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)

Equal Opportunity Employer Minority/Female/Veteran/Disability

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.

Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

The Application Modernization Platform (AMP) team is tackling one of the industry's most critical challenges: leveraging Generative AI to transform rigid, legacy applications into modern, microservices-based architectures powered by MongoDB. A core difficulty in legacy code transformation is guaranteeing the equivalence of the new application's business logic, ensuring it operates smoothly and efficiently with the new MongoDB data ecosystems in a reliable and scalable manner. The success of this mission heavily relies on the essential tools developed by the CodeGen team.

We are looking for an experienced Senior Lead Software Engineer with a strong background in database ecosystem, reshaping complex large-scale services and team leadership. You will lead a talented team building a complex product suite using GenAI capabilities. The ideal candidate is a hands-on technical leader who can drive architectural decisions, mentor engineers, and collaborate closely with product management to deliver a product that solves our customers' most challenging application transformation problems.

This role will be based in North America west coast, and offers a hybrid working model. 

The ideal candidate for this role will have

• 10+ years of software development and operations experience, with a focus on building platforms and distributable software infrastructure
• 2+ years of experience leading, coaching, and mentoring a team of software engineers to achieve high-impact results
• Extensive product experience in building enterprise-grade analytics systems for data streaming or data tooling
• Extensive experience with relational and document data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc) and at least one document database (e.g. MongoDB)
• Having experience in using GenAI in building complex large-scale systems, and knowing what GenAI is best suited to do, is a plus
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity

Position Expectations

• Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement
• Drive the architectural vision and long-term technical roadmap for the Code Gen product suite, ensuring it is scalable, reliable, and performant
• Collaborate closely with Product Managers and other stakeholders to define product features and translate business requirements into robust technical designs
• Lead the design and implementation of complex, mission-critical components of AMP’s code transformation toolset
• Champion and enforce engineering best practices through design reviews, code reviews, and by setting a high standard for quality and operational excellence
• Act as a hands-on leader, guiding the team through complex technical challenges and contributing to the codebase where necessary

Success Measures

Within the first three months, you will have:

• Fully ramped up on our architecture, business domain, and team processes
• Establish yourself as the technical leader within the team, actively driving technical discussions, design reviews, and planning for the product roadmap
• Begin mentoring team members and building strong collaborative relationships with your product counterparts

Within six months, you will have:

• Successfully led the team to deliver a major feature or product release
• Made significant contributions to the architectural roadmap and started influencing the technical direction of adjacent teams
• Established a clear rhythm of execution and a high-performing culture within your team

Within 12 months, you will have:

• Become recognized as the go-to technical expert for the code transformation domain at MongoDB
• Delivered large-scale features across the entire tech stack that have a measurable impact on our customers and business
• Played a crucial role in recruiting, hiring, and growing the engineering team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273362479

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This posting is for Third Shift, in which your working hours would be 8pm-5am PST. There is a desired commitment to this shift though applicants must have the flexibility to work a more typical schedule (12pm-9pm PST) during their ramping period (between 6 to 9 months) before transitioning to Third shift.

Weekend Shift: We are looking to speak to candidates who are interested in working out of our West Coast offices under our flexible or remote working models, Monday to Friday for the first 6-9 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday to Sunday work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.

What you need

We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.

It’s important for candidates to check off these boxes:

• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc)
• Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
• Experience building and maintaining complex mission-critical production database systems
• Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Experience analyzing issues holistically, from the application tier through the database, down to the storage
• Genuine desire to help people
• Ability to think on your feet, remain calm under pressure, and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Bonus Points

• Experience managing large scale databases (e.g. RDBMS, NoSQL)
• Experience with authentication systems such as LDAP, Kerberos, AD
• Experience using or managing MongoDB
• Experience using distributed version control systems, and in particular git
• Experience using any cloud services stack such as AWS, Azure or GCP
• Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators.

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273373874