Recorded Future provides intelligence that 1,500+ clients use to defend their people and networks from cybersecurity threats. Our intelligence data provides analytics for many security and risk management needs. This data is derived from technical data, threat actor monitoring, social media, open sources, and other data sources. In this role, your mission is to design, build, and deploy the next generation of AI Agentic systems that process and enrich this intelligence data autonomously.

In this Senior Software Engineer role, you will be a key individual contributor, driving the development of resilient, scalable software systems focused on leveraging Large Language Models (LLMs) and autonomous agents for data processing, analysis, and threat detection. You will be responsible for building sophisticated, production-grade applications that enrich our threat intelligence, and you will mentor junior engineers, fostering technical excellence and best practices.

What You’ll Do:

• Design, develop, and deploy highly reliable and scalable software systems, specializing in AI Agentic tooling and ML applications.
• Serve as a technical leader in the implementation of frameworks and best practices for creating, evaluating, and safely deploying autonomous AI agents in a production environment.
• Collaborate with engineering managers and cross-functional teams to integrate AI Agent solutions across the platform.
• Drive engineering excellence by conducting rigorous code reviews, focusing on code quality, performance optimization, and operational maturity.
• Lead the technical design and architectural discussions for new features and components within the AI Tooling roadmap.
• Manage project tasks through an agile SDLC, ensuring timely delivery and high-quality results.

What You’ll Bring:

• Strong technical background in software engineering, with deep expertise in building and scaling distributed systems.
• Expert-level proficiency in Python and related ecosystem for production AI/ML applications.
• Proven track record as a senior individual contributor, designing and delivering complex software solutions.
• Technical skills with modern cloud platforms (e.g., AWS, GCP, Azure) and engineering workflow tools (e.g., Jira, Git).
• Deep understanding of the AI Agent paradigm, including hands-on experience with LLMs, prompt engineering, agentic loop design, and retrieval-augmented generation (RAG).
• Experience driving coordinated action between cross-functional teams (product, research, stakeholders) working from different locations around the world.
• A pragmatic mindset and a strong focus on delivering measurable, high-impact results.
• A keen curiosity for cybersecurity and finding innovative ways to apply AI Agent technology to keep our clients safe.

The base salary range for this full-time position is $129,000- $193,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

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Don’t see what you’re looking for? Join our Talent Network!

If you’re passionate about starting your career in sales and interested in joining our team as a Business Development Representative, we’d love to hear from you! While we may not have an open position at this time, we anticipate hiring soon. Send us your resume, and we’ll keep your information on file for upcoming opportunities!

Overview
Are you driven by the opportunity to shape a safer world with intelligence? At Recorded Future, our Business Development team plays a vital role in uncovering and advancing sales opportunities that align with our mission to secure the world through intelligence. We’re seeking motivated and curious individuals to join us as Business Development Representatives (BDRs) supporting Public Sector accounts in Washington, DC.

What to Expect
As a BDR, you’ll be at the forefront of building relationships with potential clients, connecting their needs with Recorded Future’s cutting-edge threat intelligence solutions. Working closely with our Public Sector Sales and Marketing teams, you’ll play an integral role in cultivating meaningful opportunities that contribute to a safer world.

What You’ll Do As Business Development Representative:

• Identify and develop qualified sales opportunities.
• Collaborate with the Public Sector Sales team to create and execute targeted territory plans.
• Drive prospecting efforts through both inbound marketing and outbound techniques to exceed monthly goals.
• Build trust and relationships within target organizations, uncovering key contacts and fostering champions.
• Maintain reliable and consistent activity logs in Salesforce.

What You'll Bring As Business Development Representative:
We’re seeking sales-driven, curious, and empathetic individuals with the drive to make an impact. Ideal candidates have:

• Ambition and a passion for learning and problem-solving.
• A desire to pursue sales as a long-term career.
• Experience in phone-based interactions with a proven ability to lead, persuade, and overcome prospecting obstacles.
• Strong interpersonal skills and the ability to adapt to challenges.
• Creative thinking and proactive approaches to achieving goals.

What’s in It for You
At Recorded Future, you’ll join a team committed to your growth and success. You’ll have the resources and mentorship to drive your professional development, making a direct contribution to global security.

Recorded Future is seeking an experienced Senior Engineering Manager to lead a diverse team of engineers building one of the world’s most comprehensive global internet scanning platforms. As a Senior Engineering Manager, you will oversee multiple established teams and functions, including:

• Scan Engine Development – Our proprietary network scanning engine that operates on a global scale to collect intelligence insights from everything on the internet, supported by a cross-functional team of software engineers and operations specialists
• Vulnerability and Signature Research – Our team of vulnerability researchers working in coordination with internal intelligence functions to develop unique detections and signatures that power the scan engine
• Scan Operations and Site Reliability – Our team responsible for the operational health, scale, and reliability of the platform, ensuring intelligence is generated and delivered continuously to support teams and clients across the organization

What You'll Do:

• Team Leadership: Lead and mentor a multi-disciplinary team of vulnerability researchers, scan operations engineers, and software engineers across multiple geographies, fostering a collaborative, high-performing, and inclusive environment. Provide technical leadership by guiding development efforts, setting direction, and coaching engineers to grow their careers while maintaining a high engineering bar.
• Cross-Team Coordination: Partner closely with engineering leadership, product managers, and stakeholders across the broader organization — including teams from recently integrated business units — to align on scope, timelines, and solution designs that serve the full breadth of Recorded Future’s needs. Effectively communicate and advocate technical solutions to product, engineering, and business audiences.
• Engineering Excellence: Drive the continuous improvement of engineering practices, processes, and tools to increase efficiency and product quality. Ensure teams design, develop, and deploy features with a focus on high availability, quality, low latency, and scalability.
• Project Management: Oversee the planning, execution, and delivery of product features and updates, ensuring alignment with company goals and timelines.
• Agile Practices: Implement and maintain agile methodologies for project tracking and documentation.
• AI-First Development: Champion an AI-first engineering culture across your teams, encouraging the adoption of AI tools, workflows, and practices in day-to-day development. You should be comfortable guiding your team in its application and aligned with Recorded Future’s broader commitment to AI-driven engineering.

What You'll Bring:

• At least 10 years of experience in software engineering, ideally in an Enterprise SaaS product.
• At least 4 years in a management or leadership role, ideally overseeing multiple functions with remote teams in different timezones.
• Meaningful hands-on software engineering experience, ideally including familiarity with languages such as Python, Go, or C. You don’t need to be actively coding day-to-day, but you should be able to engage credibly with engineers on technical decisions and hold the team to a high engineering bar.
• Background in or strong familiarity with low-level, network-heavy applications with a focus on high-volume traffic, availability, and global scale is highly desirable, despite this role being primarily managerial.
• Familiarity with key technologies such as message busses/queues (Kafka, Rabbit, etc.), containerization (Docker, Kubernetes, etc.)
• Extensive familiarity with the TCP/IP protocol stack, including application of concepts from DNS, WHOIS, and other artifacts needed for technical reconnaissance and discovery
• Comfort with AI development concepts and a genuine enthusiasm for guiding teams to incorporate AI into their workflows and understanding its practical applications in software development
• Experience in technical leadership such as leading project teams' development efforts and setting technical direction
• A passion for coaching others to grow their technology career and sharing good practices with more junior engineers
• Excellent verbal and written communication skills
• Bachelor’s and/or Master’s degree in Computer Science, Computer Engineering, or equivalent education/work experience

Preferred Qualifications:

• Any familiarity with cybersecurity principles and the unique challenges of developing cybersecurity products
• Any familiarity with things like port scanning, vulnerability scanning, or signature development
• Any familiarity with enterprise security products related to Recorded Future’s offerings

The base salary range for this full-time position is $199,000-$278,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

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Recorded Future provides intelligence that 1,500+ clients use to defend their people and networks from cybersecurity threats. We are looking for a Fraud Analyst to join our Threat Intelligence team! 

What You’ll Do:

• Conduct research on emerging cyber threats, adversary activity, and global threat trends
• Collect, analyze, and synthesize data from a variety of technical and open sources to produce actionable intelligence
• Support tracking of threat actor infrastructure, campaigns, and evolving tactics, techniques, and procedures (TTPs)
• Monitor and assess Chinese-language sources to identify relevant threat activity and insights
• Contribute to the production of high-quality intelligence reporting for internal and external stakeholders
• Assist in identifying and developing indicators and detection opportunities
• Collaborate with cross-functional teams, including other intelligence, engineering, and data science teams
• Continuously develop technical expertise and stay current on evolving threat landscapes and tradecraft

What You'll Bring:

• BA/BS or equivalent experience in Computer Science, Information Security, Intelligence, Security Studies, or a related field
• 1–2 years of experience in Threat Intelligence, Cybersecurity, or a related discipline (including internships or academic research)
• Foundational understanding of cyber threat analysis and intelligence methodologies
• Basic knowledge of networking concepts, including TCP/IP, DNS, and internet infrastructure
• Experience or familiarity with analyzing technical artifacts such as domains, IP addresses, and related metadata
• Familiarity with OSINT collection and analysis techniques
• Exposure to common CTI tools and workflows (e.g., Jupyter Notebook, Maltego, Elastic Stack, or similar platforms)
• Understanding of structured analytic techniques and frameworks such as MITRE ATT&CK, the Cyber Kill Chain, or the Diamond Model
• Strong analytical, problem-solving, and critical thinking skills
• Effective written and verbal communication skills, with the ability to convey technical concepts to diverse audiences
• Ability to work collaboratively in a fast-paced, globally distributed team environment

Required:

• Professional working proficiency in Chinese, with the ability to read, analyze, and synthesize native-language sources

Preferred Qualifications:

• Experience analyzing financially motivated cyber activity, including phishing, scams, or account compromise
• Basic scripting or programming experience (Python preferred) for data analysis or task automation
• Familiarity with underground ecosystems such as forums, marketplaces, or messaging platforms (e.g., Telegram)
• Understanding of payment systems, cryptocurrency usage, or fraud-related typologies
• Experience working with threat intelligence datasets or large-scale data analysis
• Exposure to detection development or identifying indicators of malicious or suspicious activity
• Working knowledge of Russian is a plus

The base salary range for this full-time position is $78,500-$117,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

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As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Do:

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring:

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills & Abilities

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

Traits

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

The base salary range for this full-time position is $123,000 -$184,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

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Recorded Future is seeking an Email Campaign Specialist to enable and empower our user base. This individual will build email programs: designing templates, set program logic, and defining segments and criteria for various stages of the customer journey. You will be hyper-focused on metrics to judge the performance of each email campaign and the program as a whole. You will set ambitious but realistic goals for every campaign and formulate a plan to hit or surpass them. You will work with leadership to intimately understand our clients’ needs and own an arm of the client communication strategy, working with other teams to deconflict schedules and ensure alignment of messaging. 

What You'll Do:

• Plan, execute, and optimize automated email campaigns (such as newsletters, new user welcome flows, reactivation campaigns, etc.) focused on driving adoption and retention
• Cultivate intimate familiarity with the client journey and understand client wants and needs throughout the lifecycle 
• Deliver eye-catching email templates in line with brand guidelines
• Work across teams to gather requirements, develop strategy, and craft messaging that drive engagement and retention 
• Define clear and powerful segments with strategies and tailored messaging for each
• Optimize program and other content performance through multivariate testing
• Maintain an email calendar and share details around timing, audience, and desired outcomes

What You'll Bring:

• 3-4 years in email marketing or digital communications
• Adept with CSS, HTML, and email testing 
• Data-driven and analytical mindset 
• Skilled communicator across different media and audiences with an eye for detail
• Experience creating and managing email campaigns in email marketing platforms (Hubspot, Eloqua, Pardot, Marketo, ConstantContact, etc.)
• Very nice-to-have: Experience working with GainSight

The base salary range for this full-time position is $109,500-$164,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

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Software Engineering Analyst 

Start Your Career Where Innovation Meets Purpose 

At Accenture Federal Services, we help the U.S. federal government make the nation stronger, safer, and better for all. Our 13,000+ team members are united by a shared purpose: to harness the limitless potential of technology and human ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.  

Join a collaborative and caring community where you belong, and where your growth is our priority. As an entry-level analyst, you’ll gain hands-on experience, earn industry certifications, and receive structured training that builds on your engineering mindset—applying creativity and analytical thinking to solve real-world challenges.  

We’re writing the playbook for how to be the most AI-enabled, client-focused, and people-first organization. Our reinventors are driving faster value for clients and shaping the future of government services.  

Are you ready to reinvent what’s possible?  

It’s your career, your life, and your choice. Let’s build something that matters—together.  

The Opportunity 

At AFS, our Software Engineering Analysts are at the forefront of building mission-critical solutions for the U.S. federal government. You’ll begin your journey with immersive training in full-stack development, cloud-native engineering, and modern software practices—preparing you to tackle real-world challenges with cutting-edge tools.  

In this role, you’ll apply your engineering mindset to design, develop, and deploy secure, scalable software systems that integrate advanced AI capabilities. You’ll work side-by-side with teammates to solve complex problems across defense, national security, and civilian sectors—leveraging the power of Gen AI and emerging technologies to deliver faster value.  

What You’ll Do: 

• Experiment and be an early adopter of emerging technologies and next-generation IT tools, including genitive AI, intelligent agents, and edge computing 

• Leverage advanced engineering frameworks such as Agentic AI to accelerate solution development and automate complex workflows. 

• Design and build full-stack applications using languages like Python, Java, and JavaScript, and frameworks such as React, Node.js, and Spring Boot. 

• Deploy cloud-native solutions on platforms like AWS, Azure, or GCP using containers (Docker, Kubernetes), serverless functions, and infrastructure-as-code. 

• Integrate AI/ML models into production systems using various tools, optimizing for performance, stability, and ethical use.  

• Collaborate in agile teams to deliver secure, resilient, and innovative software that supports federal missions and improves citizen services.  

What You’ll Learn 

• AI engineering fundamentals, including model deployment, orchestration, and responsible AI practices. 

• Agentic system design and how autonomous agents can drive mission outcomes. 

• DevSecOps, CI/CD pipelines, and secure software development lifecycle (SDLC) tailored for federal environments. 

• How to rapidly prototype and iterate using modern engineering methods and cloud-native architectures.  

Basic Qualifications 

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Electrical Engineering, or a related STEM field, with a graduation date no later than August 31, 2026. 

• Strong foundation in programming languages and familiarity with software development methodologies (Agile, DevOps) and version control systems (e.g., Git).  

• U.S. citizenship required (due to federal contract requirements) 

• Ability to travel 25-50% preferred, but requirements vary by team and location. 

Preferred Qualifications 

• Strong academic track record (3.0 cumulative GPA required, 3.2 cumulative GPA preferred) from a 4-year accredited institution. 

• Coursework or hands-on experience in multiple programming languages, modern frameworks, architectures, databases, cloud platforms, and AI/ML. 

• Experience with full-stack development frameworks and knowledge of secure coding practices and software testing methodologies. 

• Familiarity with AI frameworks and exposure to Agentic AI concepts or autonomous system design.  

• Ability to work collaboratively in cross-functional teams and communicate technical concepts clearly.  

• Active security clearance or eligibility to obtain one. 

Work Model 

Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.  

• If this position is listed as remote or hybrid, you’ll periodically work from an Accenture Federal or client site facility.  

• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for a specific role.  

This is more than a job—it’s a launchpad for a technical career in federal innovation. Whether you aspire to be a cloud engineer, AI integration specialist, or software architect, we’ll support your growth with mentorship, certifications, and access to the latest technologies through the Analyst Development Program (ADP).  

We don’t just build the world’s best quantum computers—we sell them! We make our systems available via the cloud for customers all over the world, customers who have complex organizations and customer bases of their own in many cases. 

We are looking for a Staff Software Engineer to lead developing our Identity and Access Management (IAM) and Role-Based Access Control (RBAC) systems, enabling our customers to federate their own identities and protect their organizations’ data. You’ll lead key components of the platform in collaboration with our product team and other engineers, to build the best quantum platform for our customers and partners.

Responsibilities:

• Own the technical vision and architecture for IAM and RBAC systems across the entire platform for multiple products. Design, evolve, and standardize scalable authorization models (RBAC, ABAC, policy-based access) that support complex enterprise use cases
• Drive cross-team initiatives that impact authentication, authorization, and identity lifecycle management. 
• Make high-impact architectural decisions around: 
• Role modeling and permission hierarchies
• Identity propagation and service-to-service authorization
• Act as the final technical authority on IAM/RBAC design reviews and critical security decisions.
• Ensure IAM and RBAC systems meet high availability, performance, and reliability requirements
• Establish operational standards for: Role changes and permission rollout
• Emergency access and break-glass procedures
• Monitoring and alerting for auth-related failures or abuse

You’d be a good fit with: 

• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience
• 8+ years of professional software engineering experience, with a history of technical leadership and shipping large-scale, mission-critical systems
• Deep, expert-level knowledge (4+ years) on designing, building, and operating IAM and RBAC systems in production environments at scale
• Past experience implementing SAML 2.0 in production
• Proven experience designing and leading large-scale, cross-team technical projects from inception to completion, especially track record of leading cross-team initiatives related to identity, access control, or security platforms
• Solid understanding of microservices architecture, event-driven systems, and data consistency patterns.
• Exceptional written and verbal communication skills, demonstrated through a portfolio of technical design documents, architectural diagrams, or public presentations
• Expertise programming backends in Go or JavaScript
• A strong sense of ownership and the ability to navigate ambiguity to drive complex projects forward with a high degree of autonomy
• A practice of using AI in day to day coding

You’d be a great fit with:

• 10+ years software developer experience
• 5+ years experience writing microservices in a kubernetes environment
• Past experience with GCP
• Experience evolving or migrating legacy authentication/authorization systems to modern, scalable architectures
• Deep familiarity with enterprise security requirements, including least privilege, auditability, and compliance constraints
• Experience operating IAM systems that support high availability, low latency, and strict reliability SLOs
• Active participation in the broader tech community (e.g., open-source contributions, conference talks)
• Regular use of fully agent-based augmented coding

Location: This role will work onsite  or hybrid at our office located in Bothell, WA.
Travel: Once per quarter
Job ID:  1409

The approximate base salary range for this position is $174,520 - $228,492. The total compensation package includes base, bonus, and equity.

Location: This role is based at our Bothell, WA office, with the option to work a few days a week remotely.
Travel: 5% or less
Job ID: 1491 

The Role: 

We’re looking for a Senior System Operations Engineer for our bleeding edge quantum computers that are based on trapped ion technology. You’ll be part of a cross-functional team whose mission is to operate and improve IonQ’s industry-leading quantum computers. In the first three months on the job, you’d be learning how to maintain our quantum computers’ hardware and software. Recent graduates in physics and related fields are encouraged to apply; we will train you in quantum computer maintenance and operation!

Responsibilities:

• Participate in follow-the-sun on-call rotations to keep our systems running at peak performance.
• Ensure high uptime and performance of our commercial quantum computers, through alert response, monitoring, and engineering of state-of-the-art quantum computers.
• Work collaboratively with other System Operators on improvements and processes and practices to make operating quantum systems easier and more efficient.
• Communicate with customers to coordinate access and inform on system status.
• Remotely interfacing with quantum systems to impact performance using documented procedures.
• Interpreting telemetry to aid in deeper understanding of quantum system status. 
• Clearly communicating with teams working across multiple timezones.

Requirements:

• Bachelor’s or Master’s degree in physics, engineering, or another physical science
• Desire and capability to work closely on a team that is distributed - excellent communication skills and a collaborative mindset
• Hands on experience with optical alignments, laser stabilization, and/or AOMs
• A propensity for learning new things and fascination with emerging technologies
• Formal training or education in statistics
• Capable of adapting for an ever-growing and ever-changing work environment
• Disposition to work flexible working hours, on a 24/7 oncall shift where the rotation changes as needed
• 1+ year laboratory experience in atomic and/or optical physics

Preferred Qualifications:

• PhD in physics, engineering, or another physical science
• Deep experience with Javascript or Python
• A background in data analysis, data science, or machine learning
• Software Engineering experience

The approximate base salary range for this position is $114,750 - $150,237. The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.

We don’t just build the world’s best quantum computers—we sell them! We make our systems available via the cloud, alongside quantum services to do the heavy lifting for our customers.  We are looking for a Staff Software Engineer to lead our billing and payments platform integration efforts, which makes it possible for us to meter and sell our products to customers. You’ll lead key components of the platform in collaboration with our product team and other engineers, to build the best quantum developer experience for our customers and partners.

Responsibilities:

• Architectural Vision & Strategy: Architect and lead the design and building of our next-generation billing and payments platform. Author technical design documents, RFCs, and roadmaps that align with long-term business goals
• Technical Authority & Mentorship: Act as the ultimate technical authority for the billing domain. Provide guidance, mentorship, and technical oversight to senior engineers and team leads across the organization. Elevate the entire engineering team through best practices and knowledge sharing
• Solve Complex Problems: Spearhead the development of solutions for our most challenging technical problems, such as implementing sophisticated usage-based billing models or expanding into new international markets with complex tax and compliance needs
• Strategic Cross-Functional Influence: Collaborate with senior leadership in Product, Finance, and Legal to influence product strategy and ensure our technical architecture can support future business initiatives. Translate complex business needs into a scalable and maintainable technical reality
• Hands-On Development: While this is a strategic role, you are expected to remain hands-on by leading the development of new solutions, contributing to critical path code, and performing deep-dive investigations into production issues

You’d be a good fit with: 

• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience
• 8+ years of professional software engineering experience, with a history of technical leadership and shipping large-scale, mission-critical systems
• Deep, expert-level knowledge (4+ years) of payment processing platforms, with extensive hands-on experience with the Stripe API for SaaS and/or Marketplace use cases (Stripe Billing, Connect, Invoicing, etc.)
• Strong understanding of transaction lifecycles, payment processing flows, and idempotency in distributed systems
• Past experience with usage-based billing and invoice reconciliation
• Solid understanding of microservices architecture, event-driven systems, and data consistency patterns
• Proven experience designing and leading large-scale, cross-team technical projects from inception to completion
• Exceptional written and verbal communication skills, demonstrated through a portfolio of technical design documents, architectural diagrams, or public presentations
• Expertise programming backends in Go or JavaScript
• A strong sense of ownership and the ability to navigate ambiguity to drive complex projects forward with a high degree of autonomy
• Familiarity with using AI in day to day coding 

You’d be a great fit with:

• 10+ years of software developer experience
• Experience with global payment systems, including international tax regulations (VAT, GST), currency conversion, and local payment methods
• Deep understanding of financial compliance (PCI DSS) and revenue recognition principles
• Past experience with subscription billing systems, usage-based billing, and invoice reconciliation
• Past experience integrating fraud detection systems
• Familiarity with usage-based billing platforms like Metronome
• Active participation in the broader tech community (e.g., open-source contributions, conference talks)

Location: This role will work onsite or hybrid at our office located in Bothell, WA.  
Travel: Up to 10%
Job ID:  1343

The approximate base salary range for this position is $174,520 - $228,492. The total compensation package includes base, bonus, and equity.

Scale AI’s Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We are looking for a Mission Software Engineering Manager to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in supporting Scale’s government customers by scoping and developing onsite solutions. Our scalable, high-performance platform is the foundation for these customer solutions, and your expertise will be instrumental in designing and implementing systems that can handle interactions with existing customer systems to help our products integrate into existing customer workflows.  

You will:

• Recruit a high-performing engineering team. 
• Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of engineers working on Generative AI projects. 
• Collaborating with cross-functional teams to define, design, and execute strategic roadmap.
• Work directly with customers to understand their problems and translate those into features in Scale’s platform.
• Be open to ~25% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back.
• Deploy and maintain Scale software at customer sites
• Develop customer requested features and work closely with them to ensure that they win customer love.
• Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you’d have:

• 5+ years of full-time engineering experience, post-graduation
• 2+ years of prior engineering management or equivalent experience and has managed an engineering team.
• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.

• Prior experience developing with Python and JavaScript, or other modern software languages. Familiarity with Node and React is a plus.
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
• Linux experience: Understanding of shell scripting, operating systems, etc
• Networking experience: Understanding of networking technologies, configuration  (ports, protocols, etc) 
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles
• Understand unique DoD and USG constraints when it comes to technology

Scale is a vital part of bringing AI-enabled technologies to the world, from autonomous driving to drones, robots, and large language models. For example, Scale works with the world's top self-driving car and robotics ML teams as well as the largest companies in the generative AI space. 

As our customer base is growing, you will be on the front lines of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers.

Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. We do this by knowing our customer’s use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth.

Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with. 

The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. If this sounds like you, we invite you to apply!

You will:

• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Work closely with our customer’s engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas
• Design, develop and maintain playbooks, internal tools, Scale’s documentation and SDKs to quickly get customers set up for long-term success
• Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer
• Be accountable for the customer’s technical experience throughout their time with Scale
• Work with AEs and PMs to identify customer-specific feature requests
• Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations
• Evangelize Scale and interact with customers at major events
• Have an active TS/SCI clearance

Ideally you'd have:

• Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way
• Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals
• Prior experience developing with Python and JavaScript, or other modern software languages
• Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
• Strong project management and interpersonal skills
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
• High level of comfort communicating effectively across internal and external organizations
• Intellectual curiosity, empathy, and ability to operate with high velocity

Nice to haves:

• Experience in AI
• Experience working in classified environments
• Previous experience as a technical go-to-market resource
• Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and continuous integration/deployment
• Hands-on knowledge of container orchestration with Kubernetes and experience with Helm charts for application deployment
• Experience automating infrastructure and configuration management using Ansible or similar tools

Our customer base is growing exponentially, and you will be on the front lines of ensuring that the world's most innovative companies become passionate, lifelong, Scale customers. Our Solutions Engineers ensure customers' first experiences with Scale's technology are flawless and lead to a successful long-term partnership. The work will vary daily, and we’re looking for technical experts excited to solve tough problems. As a solution engineer, you will be a part of helping shape our early-stage federal business by re-envisioning our commercial product offerings for our federal clients.

What you'll do:

• Become an expert on the end-to-ends of Scale Products
• Create tailored demonstrations and collateral for federal stakeholders at both the executive and analyst level.
• Partner with Scale Account Executives to deliver customer pilots according to requirements agreed by the customer.
• Integrate and ingest a variety of external datasets to solve government use cases.
• Interact with customers on a day-to-day basis to understand their pain points and design solutions
• Work with internal product and engineering teams to turn customer requirements into Scale capabilities
• Understand public sector mission sets and strategic objectives to better showcase Scales products.

Ideally you'd have:

• Strong engineering background, preferably in computer science, mathematics, or other quantitative fields
• Strong communication skills - ability to interact with both technical and non-technical customers at all levels
• At ease with technology, able to quickly pick up new tech stacks and troubleshoot
• Previous experience working with Public Sector customers - our business is diverse and growing across both National Security and Federal Civilian communities. 
• Proficiency in scripting languages such as Python, Javascript/Typescript, Bash scripts, or programming languages.
• A strong desire to roll up your sleeves and help build a business in an extremely fast-paced environment
• Active US Government Security Clearance (TS / SCI required)
• Based in the Washington, DC area or willing to relocate
• Background working in AI/ML, particularly Generative AI and Large Language Models

• Conduct in-depth code reviews to identify and remediate security vulnerabilities.
• Evaluate and enhance the security of our product offerings, through RFC and service review.
• Implement and maintain CI/CD pipelines with a strong focus on security.
• Perform Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) to identify vulnerabilities in production code.
• Utilize terraform orchestration to ensure secure and efficient infrastructure management.
• Guide engineering teams to build robust long-term solutions that consider security and privacy.
• Clearly explain the mechanics and significance of security vulnerabilities, including their exploitability and potential impact.
• Influence the security strategy and direction of the team, advocating for best practices and continuous improvement.

• Proven experience as a Security Engineer with a focus on product security.
• Proficiency in NodeJS, TypeScript, Python, and/or Kubernetes.
• Strong understanding of modern Javascript application design.
• Production experience with Kubernetes backed services
• Hands-on experience with SAST and DAST tools and methodologies.
• Familiarity with terraform orchestration for infrastructure management.
• You can structure complex problems and diagnose root causes independently, providing actionable insights without requiring manager input.
• Excellent communication skills, with the ability to clearly present technical concepts and their implications to both technical and non-technical stakeholders.
• Demonstrated ability to influence security strategies and drive improvements within a team.
• Relevant security certifications (e.g., CISSP, CEH, OSCP) are a plus.

Scale AI’s Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We’re looking for a hands-on Field Engineering Manager on the front lines leading a team of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers. This role is ideal for someone who thrives in technical environments, enjoys managing teams while staying close to the code, and wants to work on meaningful problems that impact real world operations across the U.S. government. 

Field Engineers are software engineering generalists who enjoy working with clients directly, taking ambiguous requirements and issues, and quickly designing and building production-grade solutions in close collaboration with the Product, Engineering, and Delivery teams. Field Engineers are experts on Scale's products and codebase, and have general technical knowledge on GenAI systems, APIs, networking, and data engineering. Field Engineers are strong relationship builders, great project managers, and always fun to work with. You’ll play a critical role in delivering technical solutions—all while helping your team grow and execute.

You’ll split your time between technical planning and execution (50%) and people management and team development (50%), leading a team of 6-8 engineers. You’ll work cross-functionally with product, engineering, security, and delivery teams to ensure our engineering efforts meet complex federal compliance, security, and performance needs.

Day to day:

• 50% Field engineering - customer engagement, technical development and delivery 
• 50% Managing a growing team

You will:

• Recruit a high-performing engineering team. 
• Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of customer facing engineers working on Generative AI projects. 
• Collaborating with cross-functional teams to define, design, and execute strategic roadmap based on customer needs.
• Work directly with customers to understand their problems and translate those into custom workflows within Scale’s platform.
• Be open to ~25% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• Lead end-to-end technical delivery of custom workflows from scoping to development to testing to implementation
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you’d have:

• 5+ years of full-time engineering experience, post-graduation.
• 2+ years of prior engineering management or equivalent experience and previously managed an engineering team.
• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
• Prior experience developing with Python and JavaScript, or other modern software languages. 
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus.
• Linux experience: Understanding of shell scripting, operating systems, etc.
• Networking experience: Understanding of networking technologies, configuration  (ports, protocols, etc) is a plus.
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles.
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles.
• Understand unique DoD and USG constraints when it comes to technology.

Principal Architect

Location: Washington, DC

About the Role
We are seeking a Principal Architect to drive the design, development, and deployment of our agentic AI products in a fast-paced, collaborative, extremely high-visibility environment.

In this role, you will lead a team of 50+ engineers, providing both strategic and technical guidance. You’ll be responsible for high-impact architectural decisions, cross-company collaboration, and executive level engagements. 

What You’ll Do

• Team Leadership: Lead and mentor a high-performing engineering team of 50+, fostering a culture of technical excellence and ownership.
• Technical Direction: Guide your team through complex challenges involving LLMs, AI agents, and large-scale distributed systems.
• Executive Stakeholder Engagement: Represent Scale AI in high-stakes negotiations and strategic discussions with senior external partners, demonstrating strong technical competence and credibility.
• Strategic Planning & Communication: Develop and communicate a compelling vision for Scale AI’s technology applied to your program. Provide regular updates to senior leadership and key stakeholders on progress, risks, and opportunities.
• Culture & Teamwork: Foster a culture of speed, unity of purpose, resilience, and teamwork. Lead through uncertainty with determination and adaptability.

What We’re Looking For

• 10+ years of software engineering experience, including 5+ years in a technical leadership or staff role.
• Deep understanding of modern AI/ML technologies, including experience working with LLMs and AI agents.
• Proficient in one or more modern programming languages (Python, JavaScript/TypeScript)
• Hands-on experience with Kubernetes and cloud infrastructure (AWS, GCP, or Azure).
• Strong product and business sense, with a track record of aligning engineering efforts with company goals.
• Ability to operate effectively in ambiguous, fast-changing environments and guide your team to do the same.
• Experience in executive level engagement with industry partners and Public Sector customers

Success Metrics

Within 6 months:

• Successful demonstration of agentic AI’s mission value in high-stakes customer demonstrations
• Establish Scale AI as the preferred agentic AI partner for the PEO
• Establish high velocity, agile engineering cadence both internally and with our industry partners

Within 12–18 months:

• Secure follow-on contract award with expanded scope for Scale
• Position Scale AI as the global AI leader in this mission area
• Establish developed solutions as Scale product offerings to deliver on future contracts

We are seeking a highly technical Security Engineer to join our Product Security team. This role is integral to ensuring the security and integrity of our products and services. You will conduct in-depth code reviews, implement security best practices, and influence the overall security strategy. Your expertise in TypeScript, Python, AWS, CI/CD, SAST, DAST, and terraform orchestration will be crucial in identifying and mitigating potential security vulnerabilities. You will also structure complex problems, diagnose root causes independently, and clearly explain the mechanics and significance of security vulnerabilities, including their exploitability and potential impact.

You will:

• Leverage broad product security expertise to build and maintain software tooling that secures every layer of the modern AI/ML software ecosystem.
• Conduct in-depth code reviews to identify and remediate security vulnerabilities.
• Evaluate and enhance the security of our product offerings, through RFC and service review.
• Implement and maintain CI/CD pipelines with a strong focus on security.
• Perform Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) to identify vulnerabilities in production code.
• Utilize terraform orchestration to ensure secure and efficient infrastructure management.
• Guide engineering teams to build robust long-term solutions that consider security and privacy. 
• Clearly explain the mechanics and significance of security vulnerabilities, including their exploitability and potential impact.
• Influence the security strategy and direction of the team, advocating for best practices and continuous improvement.

Ideally, you’d have:

• Demonstrated ability to drive multi-month security initiatives independently, from problem definition through execution, without requiring significant direction.
• Proven experience as a Security Engineer with a focus on product security.
• Proficiency in NodeJS, TypeScript, Python, and/or Kubernetes.
• Strong understanding of modern Javascript application design.
• Production experience operating and securing AWS infrastructure at scale.
• Hands-on experience with SAST and DAST tools and methodologies.
• Familiarity with terraform orchestration for infrastructure management.
• You can structure complex problems and diagnose root causes independently, providing actionable insights without requiring manager input.
• Excellent communication skills, with the ability to clearly present technical concepts and their implications to both technical and non-technical stakeholders.
• Demonstrated ability to influence security strategies and drive improvements within a team.
• Relevant security certifications (e.g., CISSP, CEH, OSCP) are a plus.

Scale AI is seeking a highly skilled and motivated Mission Software Engineer to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in supporting Scale’s government customers by scoping and developing onsite solutions. Our scalable, high-performance platform is the foundation for these customer solutions, and your expertise will be instrumental in designing and implementing systems that can handle interactions with existing customer systems to help our products integrate into existing customer workflows.   

You will:

• Work directly with customers to understand their problems and translate those into features in Scale’s platform.
• Be open to >50% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Deploy and maintain Scale software at customer sites
• Develop customer requested features and work closely with them to ensure that they win customer love.
• Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you have:

• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
• Prior experience developing with Python and JavaScript, or other modern software languages. Familiarity with Node and React is a plus.
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
• Linux experience: Understanding of shell scripting, operating systems, etc
• Networking experience: Understanding of networking technologies, configuration  (ports, protocols, etc) 
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles

The work:

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This posting is for Third Shift, in which your working hours would be 8pm-5am PST. There is a desired commitment to this shift though applicants must have the flexibility to work a more typical schedule (12pm-9pm PST) during their ramping period (between 6 to 9 months) before transitioning to Third shift.

Weekend Shift: We are looking to speak to candidates who are interested in working out of our West Coast offices under our flexible or remote working models, Monday to Friday for the first 6-9 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday to Sunday work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.

What you need

We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.

It’s important for candidates to check off these boxes:

• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc)
• Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
• Experience building and maintaining complex mission-critical production database systems
• Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Experience analyzing issues holistically, from the application tier through the database, down to the storage
• Genuine desire to help people
• Ability to think on your feet, remain calm under pressure, and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Bonus Points

• Experience managing large scale databases (e.g. RDBMS, NoSQL)
• Experience with authentication systems such as LDAP, Kerberos, AD
• Experience using or managing MongoDB
• Experience using distributed version control systems, and in particular git
• Experience using any cloud services stack such as AWS, Azure or GCP
• Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators.

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273373874

MongoDB is building a world-class team in North America to create tooling that helps customers migrate their data from legacy relational databases to MongoDB in real-time. As companies modernise their application and data ecosystems, they are increasingly drawn to the flexibility and scalability of the document model.  The tools developed by the Data Migration team are critical in this journey, helping customers with schema modeling, initial data loads, and continuous data synchronization.

We are looking for an experienced Staff Engineer with experience in the Java ecosystem, streaming systems, and data-intensive applications to join our team. We are building a sophisticated data migration suite using a modern technology stack, which includes Java, Spring Boot, Kafka, Debezium, and React. A successful candidate will be a key contributor to our backend services, collaborating closely with product management and other engineers to design and implement cutting-edge products that solve complex customer challenges.

We are looking to speak with candidates based in California, Oregon, or Washington for our hybrid or remote working models.

The ideal candidate for this role will have

• 8+ years of commercial software development experience with at least one JVM language such as Java, preferably using the Spring ecosystem
• Extensive experience with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
• Extensive experience with relational data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc)
• Exposure to client-side technologies such as JavaScript and React is a plus
• Empower the engineering team with unparalleled thought leadership on emerging technologies and best practices
• Proactively engage with product leaders and senior management to align technical solutions with overarching business strategies
• Mentor and guide junior and senior engineers on best practices in data structures, algorithms, and database design
• Participate in code reviews, design discussions, and contribute to the overall technical direction and roadmap of the team
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Position Expectations

• Architectural Leadership: Drive the architectural vision and technical strategy for the data migration engine and its surrounding ecosystem. Contribute core, foundational code that solves the hardest scalability problems and sets the standard for the rest of the team
• Strategic Partnership: Partner closely with Engineering Leadership, Product Management, and Design to shape the technical roadmap. Anticipate future business needs and translate them into scalable, long-term technical initiatives
• Engineering Excellence & Mentorship: Define and champion engineering best practices, patterns, and standards across multiple teams. Actively mentor Senior and Mid-level engineers, cultivating a culture of technical excellence and continuous learning

Success Measures

Within the first three months, you will have

• Familiarized yourself with the MongoDB database and aggregation language
• Familiarized yourself with the problem space and the domain
• Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks
• Started collaborating with your peers and contributed to code reviews

Within six months, you will have

• Worked on and delivered a large-scale code analysis feature in the product
• Contributed to and helped deliver a few releases of the product
• Reviewed and contributed to scope and technical design documents

Within twelve months, you will have

• Delivered large-scale features across our entire tech stack
• Helped recruit, interview and mentor new members of the team
• Collaborated with other teams at MongoDB

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 4263333172

MongoDB is building a world-class team in North America to create tooling that helps customers modernize their applications and migrate their data from legacy relational databases to MongoDB in real-time. As companies modernise legacy workloads and data ecosystems, they are increasingly drawn to the flexibility and scalability of the document model. The tools developed by the Code Generation and Data Migration team are critical in this journey, helping customers with schema modeling, code generation, initial data loads, and continuous data synchronization.

We're looking for a Senior Engineer with a strong background in computer science fundamentals, systems design, experience in the Java ecosystem, streaming systems, and data-intensive applications to join our engineering team. In this role, you will be instrumental in designing, building, and optimizing the underlying data structures, algorithms, and database interactions that power our generative AI platform, code generation and migration tools. This involves crafting sophisticated orchestration layers, robust integration points, and high-performance data systems that seamlessly connect and leverage advanced AI capabilities for code generation and  building a sophisticated data migration suite using a modern technology stack, which includes Java, Spring Boot, Kafka, Debezium, and React.You will work on critical components that ensure the scalability, efficiency, and reliability of our services, collaborating closely with AI researchers, product management and other engineers to design and implement cutting-edge products that solve complex customer challenges.

This role will be based out of North America in the PST and MST zones only.

The ideal candidate for this role will have

• 2+ years of  engineering experience in backend systems, distributed systems, or core platform development
• Experience in one or several of Java, Rust, C/C++, and/or Python, with a strong understanding of systems-level programming, memory management, and performance tuning
• Experience with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
• Experience with relational data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc)
• Exposure to client-side technologies such as JavaScript and React is a plus
• Good understanding of algorithms, data structures and their time and space complexity
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Nice to Have

• Familiarity with cloud-native distributed systems (e.g., Kubernetes)
• Experience with NoSQL databases and understanding of their trade-offs is great, but not required. We'll teach you NoSQL
• Contributions to relevant open-source projects

Position Expectations

• Contribute high-quality, well-tested backend code to the data migration engine and core components of our generative AI orchestration platform
• Collaborate effectively with Product Management, AI researchers and machine learning engineers and designers to build and deliver on the product roadmap
• Work to develop robust and efficient backend services that orchestrate AI functionalities
• Identify and address performance bottlenecks and architectural challenges in our systems, particularly within data flow and orchestration
• Participate actively in code reviews to enforce best practices and patterns
• Help troubleshoot and resolve complex technical issues in our distributed systems
• Give and solicit feedback on technical design documents and pull requests
• Perform tasks related to process such as CI/CD, quality, testing, etc 

Success Measures

Within the first three months, you will have:

• Familiarize yourself with the MongoDB database and aggregation language
• Familiarize yourself with the backend tech stack including Java, Spring Boot, and Kafka
• Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks
• Started collaborating with your peers and contributed to code reviews

Within six months, you will have:

• Familiarised yourself with the rest of our the application modernization tool stack
• Delivered at least one large scale feature that spans the entire tech stack
• Reviewed and contributed to scope and technical design documents

Within 12 months, you will have:

• Become a key contributor to our backend stack, capable of taking on complex features independently
• Helped recruit and interview new members of the team
• Collaborated effectively with other teams at MongoDB on cross-functional projects

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 425547

THE ROLE

Pure1 is the unifying manageability and intelligence layer on top of all Everpure products and services - FlashArray, FlashBlade, CBS, Portworx and more. It is the nexus of our promise of a simple customer experience, providing insights and tools to help make our customers’ lives better.

WHAT YOU'LL DO

• Working on end-to-end lifecycle application development across the full stack (roughly 50% frontend and 50% backend, vary quarter by quarter). AI tooling fluency is preferred: you are expected to use AI to generate over 70% of your code.
• Brand new subscription and commerce features and as-a-Service offerings to surface customer needs and bring completely new sources of revenue to the company
• Web infrastructure and Data processing pipelines that manage petabytes of data being sent home to our cloud hosted systems in real-time
• An industry-leading SaaS cloud platform, Pure1 Manage, which allows customers to manage their array from any browser or from the Pure1 Mobile App. We build tools to manage large fleets of devices and help customers identify and quickly diagnose issues across the stack
• Machine learning models allowing for predictive analytics to help resolve potential issues and optimize customer workloads
• Designing, developing and maintaining customer-facing and internal-facing web applications, leveraging AI design tools and using technologies such as backend micro-services in Java, Python, NodeJS, and in collaboration with our UX team for frontend work in Angular and Typescript
• Experimenting with AI on new technologies and architectural patterns such as containers (k8s) or micro-frontends, in order to push the state-of-the-art and innovate new solutions
• Collaborating with peers and stake-holders to identify requirements and take solutions from initial design to production
• Leading/driving a project’s implementation, including coordinating other engineers’ work
• Bringing a focus on design, development, unit testing, code reviews, documentation, continuous integration and continuous deployment
• Continuously explore and develop use of AI in all above areas to help accelerate the development life cycle and reduce traditional software development and maintenance pain points
• We are primarily an in-office environment and therefore, you will be expected to work from the Bellevue office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• 5+ years of professional experience designing, implementing and testing various product components
• Leadership experience driving projects from requirements to release, including directing other engineers
• Experience using AI to generate production quality code and familiarity with current AI development tools
• 5+ years combined experience in Java and Javascript, or equivalent. Nice to have: Python, Typescript
• Ability to thrive in a highly collaborative and team-oriented environment
• Ability to monitor and support multiple concurrent projects with fast context switching
• Knowledge of AWS, Kubernetes, networking infrastructure. Angular, NoSQL are a plus
• Eagerness to explore using AI tools to improve development and process efficiency

#LI-ONSITE

ABOUT THE TEAM

The Discovery team at Anduril is at the forefront of incubating and maturing high-potential, software-defined, AI-native offerings that meet the toughest, newest challenges across hardware, software, space, and cyber domains. We're the architects of mission autonomy and mesh networking, delivering scalable hardware solutions that meet some of the most urgent national security needs. By working hand-in-hand with elite teams in Perception, AI, Motion Planning, Hardware, Test Engineering, Space, Networking, and Vehicle hardware, we craft cutting-edge, end-to-end systems that redefine mission success.

ABOUT THE JOB

As a Software Engineer in the Discovery team, you will tackle a diverse range of challenges in networking, autonomy, systems integration, robotics, and more. Your work will ensure seamless integration of Anduril products to achieve critical outcomes. You will work on a fast paced team and have opportunities to watch your creations operate in fielded deployment environments. Above all, Software Engineers at Anduril must embody a “Whatever It Takes” mindset—executing tasks expediently, scalably, and pragmatically while prioritizing the mission. You will make sound engineering decisions to deliver high-quality outcomes on time. In addition to building the software, you will work directly with customers to deploy it.

WHAT YOU’LL DO

• Work on challenging problems in a fast-paced environment from across our portfolio of programs and products
• Standing up the infrastructure, simulation solutions, and integrations for agent development
• Create data analysis and validation workflows
• Collaborate closely with customers, product designers, researchers, and other engineering teams to shape and build new software products and applications, optimizing for maximum value to the end user.
• Work with internal and external customers to understand simulation requirements and develop efficient modeling and simulation solutions for agent training
• Identify problems; solve them: implement robust, high-quality solutions

REQUIRED QUALIFICATIONS

• Bachelor’s Degree or higher in engineering, computer science, mathematics, physics, chemistry, or related technical discipline
• 3 - 8+ years working with a variety of programming languages such as Java, Python, C++, Rust, Go, JavaScript, etc.
• Experience building software solutions involving significant amounts of data processing and analysis
• Hands-on experience with Docker for building and managing containerized applications, deploying and scaling services on Kubernetes clusters, and configuring CI/CD pipelines
• Ability to quickly understand and navigate complex systems and established code bases
• A desire to work on critical software that has a real-world impact

PREFERRED QUALIFICATIONS

• Demonstrated experience in machine learning training infrastructure and deployments
• Expertise in virtualization and containerization technologies
• Experience with SITL and HITL simulation infrastructure design, development and deployment for complex systems

ABOUT THE TEAM

Anduril Intelligence Systems (AIS) is focused on positioning Anduril as a lead provider of specialized engineering and next generation national security products for Intelligence Community (IC) customers and partners worldwide. We work with the IC and international partners to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers’ most pressing national security requirements.

ABOUT THE JOB

At Anduril, our Software Engineers are at the forefront of defense technology, crafting high-impact, cutting-edge solutions that redefine innovation. We are looking for experienced Software Engineers who will assist in driving, developing, and deploying unique Anduril products and capabilities to international customers. You'll dive into a diverse range of projects, partnering with brilliant minds across disciplines to engineer robust software systems that empower our mission-critical operations. We're seeking talented generalist software engineers on to contribute to projects that are shaping the future of defense.

WHAT YOU’LL DO

• Develop and maintain distributed systems that underpin Anduril's advanced defense technology applications.
• Design and implement core infrastructure and platform services that enable other engineers to scale their output
• Build and maintain backend and web development frameworks and networking solutions
• Assist in developing Anduril capabilities for international partners/markets
• Integrate model/software/hardware-in-the-loop components using first and third-party technologies
• Collaborate with team members and partners in the autonomy domain
• Create technologies and processes that enable users to safely and rapidly develop and deploy autonomous systems at scale
• Participate in technical design reviews and system architecture discussions
• Implement and maintain monitoring, logging, and data management solutions

REQUIRED QUALIFICATIONS

• Strong engineering background from industry or school, ideally in areas/fields such as Computer Science, Software Engineering, Mathematics, or Physics
• 3+ years working with a variety of programming languages such as Java, Python, C++, Rust, Go, JavaScript, etc.
• Experience building software solutions involving significant amounts of data processing and analysis
• Ability to quickly understand and navigate complex systems and established code bases
• A desire to work on critical software that has a real-world impact
• Ability to travel up to 25% to both domestic and international locations, as needed
• Eligible to obtain and maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Experience building or inventing something: an app, a website, game, or startup
• Professional software development lifecycle experience using tools such as version control, CI/CD systems, etc.
• Experience building scalable backend software systems with various data storage and processing requirements
• Experience with industry standard cloud platforms (AWS, Azure) and software infrastructure fundamentals
• Ability to quickly understand and navigate complex systems and established code bases
• Experience with modern build and deployment tooling (e.g., NixOS, Terraform)
• Experience designing complex software systems and iterating upon designs via technical design reviews
• Familiarity with industry standard monitoring, logging, and data management tools and best practices

ABOUT THE TEAM 

Anduril's Space team is dedicated to expanding our AI-powered capabilities into the final frontier, enhancing Space Domain Awareness, Space Control, and Command and Control for U.S. military and allied partners. We're developing fully integrated hardware and software systems, including Lattice for Space Missions and modular payloads, to address growing threats in space and ensure our Guardians maintain a decisive advantage in this contested warfighting domain.

ABOUT THE JOB

As a Senior Software Engineer on Space Ground Software, you will own the architecture and deployment of software solutions that support customer missions for space operations and mission management. As a Senior Software Engineer, you will develop modular capabilities to support the DoD and IC customers across the space domain. This will involve the architecture of the Space C2 system based on top of the Anduril Lattice software platform, to include infrastructure, algorithms, and integrations to support both orbital and ground systems. The Anduril Space C2 capability development will involve integration with legacy systems that have been part of our nation’s critical defense for decades as well as new space systems being added to the cache of orbital and ground-based capabilities.

We work with mission partners and operators to deploy reliable and robust capabilities on operationally-relevant fielding timelines to meet complex challenges across the DOD and IC.

WHAT YOU'LL DO

• Own the software solutions that are deployed to customers
• Own the development of Space C2 and Mission Management capabilities to enable delivery of end-to-end mission systems
• Integrate with legacy systems to unlock 21st-century capabilities
• Write code to improve products and scale the mission capability to different users more customers
• Collaborate across multiple teams to plan, build, and test complex functionality
• Create and analyze metrics that are leveraged for debugging and monitoring
• Triage issues, root cause failures, and coordinate next-steps
• Partner with end-users to turn needs into features while balancing user experience with engineering constraints

REQUIRED QUALIFICATIONS

• Strong engineering background from industry or school, ideally in areas/fields such as Computer Science, Software Engineering, Mathematics, or Physics
• Ability to quickly understand and navigate complex systems and detailed requirements
• Capable of solving complex technical problems with little oversight
• Clear communication and organizational skills including documentation and training material
• Ideally 8+ years working with a variety of programming languages such as Java, Python, C++, Rust, Go, JavaScript, etc.
• Experience with Space C2 software systems and spacecraft operations
• A desire to work on critical software that has a real-world impact
• Currently possesses and is able to maintain an active U.S. Top Secret SCI security clearance

PREFERRED QUALIFICATIONS

• Experience with Go, Rust, or C++
• Experience with deployment tooling such as Kubernetes, OpenShift, or Helm
• Previous exposure to space ground hardware like sensors, radars, telescopes
• Previous exposure to space-related simulation and hardware integration
• A desire to work on critical software in the space domain
• Experience with existing space software standards and modular software services development

ABOUT THE TEAM

Anduril's Space team is dedicated to expanding our AI-powered capabilities into the final frontier, enhancing Space Domain Awareness, Space Control, and Command and Control for U.S. military and allied partners. We're developing fully integrated hardware and software systems, including Lattice for Space Missions and modular payloads, to address growing threats in space and ensure our Guardians maintain a decisive advantage in this contested warfighting domain.

ABOUT THE JOB

As a Mission Software Engineer on Space Ground Software, you will own the architecture and deployment of software solutions that support customer missions for space operations and mission management. As a Senior Software Engineer, you will develop modular capabilities to support the DoD and IC customers across the space domain. This will involve the architecture of the Space C2 system based on top of the Anduril Lattice software platform, to include infrastructure, algorithms, and integrations to support both orbital and ground systems. The Anduril Space C2 capability development will involve integration with legacy systems that have been part of our nation’s critical defense for decades as well as new space systems being added to the cache of orbital and ground-based capabilities.

We work with mission partners and operators to deploy reliable and robust capabilities on operationally-relevant fielding timelines to meet complex challenges across the DOD and IC.

WHAT YOU'LL DO

• Own the software solutions that are deployed to customers
• Own the development of Space C2 and Mission Management capabilities to enable delivery of end-to-end mission systems
• Integrate with legacy systems to unlock 21st-century capabilities
• Write code to improve products and scale the mission capability to different users more customers
• Collaborate across multiple teams to plan, build, and test complex functionality
• Create and analyze metrics that are leveraged for debugging and monitoring
• Triage issues, root cause failures, and coordinate next-steps
• Partner with end-users to turn needs into features while balancing user experience with engineering constraints

REQUIRED QUALIFICATIONS

• Strong engineering background from industry or school, ideally in areas/fields such as Computer Science, Software Engineering, Mathematics, or Physics
• Ability to quickly understand and navigate complex systems and detailed requirements
• Capable of solving complex technical problems with little oversight
• Clear communication and organizational skills including documentation and training material
• 3+ years working with a variety of programming languages such as Java, Python, C++, Rust, Go, JavaScript, etc.
• Experience with Space C2 software systems and spacecraft operations
• A desire to work on critical software that has a real-world impact
• Currently possesses and is able to maintain an active U.S. Top Secret SCI security clearance

PREFERRED QUALIFICATIONS

• Experience with Go, Rust, or C++
• Experience with deployment tooling such as Kubernetes, OpenShift, or Helm
• Previous exposure to space ground hardware like sensors, radars, telescopes
• Previous exposure to space-related simulation and hardware integration
• A desire to work on critical software in the space domain
• Experience with existing space software standards and modular software services development

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Washington Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Washington Salary Range: $153,000 - $207,000 (80/20 split)

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Washington D.C. Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington D.C. if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Washington D.C. Salary Range: $153,000 - $207,000 (80/20 split)

What We're Looking For

We’re looking for a Frontend Engineer to help develop and scale the UI and frontend infrastructure of the Lightning AI platform. In this role, you’ll take ownership of key features and drive them end-to-end, working closely with engineering, product, and design to ship high-quality, iterative improvements. With over 10,000 organizations building with Lightning, you’ll have a unique opportunity to impact how the world builds and deploys AI to production.

This role is based in one of our hubs (Seattle, NYC, SF, or London), with a minimum of 2 in-office days per week and occasional team and company offsites. We are not able to provide visa sponsorship for this position at this time.

What You’ll Do

• Write readable/testable/efficient code in React and Redux, and build deep expertise in our technology stack to deliver new features, improve system stability, and increase overall performance.
• Partner with engineering and product leaders on developing the user interface and frontend infrastructure while using your experience to set the technical direction for large projects.
• Evaluate, strengthen, and document technical architecture, tools, and processes.
• Maintain high standards for software quality, implement automation, drive continuous delivery, and reduce time to production while proactively reducing technical debt.
• Mentor and coach engineers on system design, operating in high uncertainty, and problem-solving to create a supportive, inclusive environment in which each engineer can grow.

What You’ll Need

• Proficiency in React, JavaScript and TypeScript.
• Strong understanding of software engineering principles and lifecycle.
• Hands-on experience as a Frontend Engineer in a SaaS technology company.
• Proven ability to take ownership of key features and drive end-to-end development.
• Communication and collaboration with engineers, product managers, and designers.
• Ability to operate in high uncertainty and rapidly changing environments.

Compensation

You are: 
As a Product Designer, you will design digital products and services that help government agencies deliver critical products and service offerings. You will work with multidisciplinary teams and federal partners to design secure, accessible, and user-centered experiences. This role spans the full product lifecycle, from understanding user and mission needs to delivering usable, compliant, and measurable solutions. You’ll help agencies move beyond transactional experiences toward cohesive, digital services that build trust and improve outcomes for the public. 

The work: 

• Design end-to-end digital experiences for federal programs, platforms, and services, from discovery and concept development through delivery and continuous improvement
• Translate user needs, policy requirements, and mission goals into clear, accessible, and actionable design solutions
• Collaborate closely with product owners, engineers, researchers, content strategists, and accessibility specialists in agile, DevSecOps-oriented teams
• Create design artifacts such as user flows, wireframes, prototypes, journey maps, and service blueprints to align teams and stakeholders
• Apply and contribute to design systems (e.g., U.S. Web Design System or agency design systems) to ensure consistency, scalability, and speed to delivery
• Ensure designs meet federal accessibility, usability, and security requirements (e.g., WCAG, Section 508)
• Participate in stakeholder workshops, design reviews, and sprint ceremonies to support decision-making and delivery
• Use qualitative and quantitative feedback (analytics, usability testing, Voice of the Customer) to measure adoption, satisfaction, and mission impact 

Here’s what you need: 

• Bachelor’s degree or equivalent experience 
• 2-3 years of experience solving complex design problems and strategic skills to deliver best-in-class solutions
• 2-3 years of experience designing digital products or services in consulting, in-house, or agency environments
• Experience or demonstrated ability in utilizing AI-driven methodologies to shape and deliver findings or artifacts
• Strong foundation in human-centered design principles, UX, and interaction design principles for browser-based, native application, and platform experiences
• Experience working across the product lifecycle, from discovery through delivery and iteration.
• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Framer)
• Experience collaborating with engineering and product teams in agile or iterative delivery models
• Ability to communicate design intent and tradeoffs clearly to diverse stakeholders, including non-design audiences
• Portfolio demonstrating problem-solving, accessibility considerations, and impact—not just visual execution.

Bonus points if you have:  

• Experience working with federal agencies or on public-sector digital services
• Familiarity with U.S. Web Design System (USWDS) and federal design patterns
• Experience designing for complex, high-traffic platforms serving diverse audiences
• Understanding of various technology platforms – Salesforce, ServiceNow, PEGA, etc. - that support user experiences
• Demonstrable understanding of technical (HTML/CSS/JavaScript), creative and implementation lifecycles
• Exposure to service design, journey mapping, or omni-channel government services
• Experience supporting data-informed design using analytics or Voice of the Customer tools
• Prior experience in client-facing or consulting roles within regulated environments
• Relevant Master’s Degree 

ABOUT THE TEAM:

ArsenalOS is the digital backbone of Anduril’s hardware enterprise. It connects the full lifecycle, from concept to build to field feedback, into one operating environment built for speed, traceability, autonomy, and continuous improvement. That environment includes not just the software used to design, plan, and execute work, but also the factory-facing infrastructure that connects operators, machines, test systems, and OT networks into the same adaptive Build Chain. It is not a support function, but rather a strategic investment by Anduril that the operating system of the hardware lifecycle is how we win. It will be one of the mechanisms by which Anduril out-builds, out-adapts, and out-scales the traditional defense industrial base.

ABOUT THE JOB:

We are looking for a Staff Software Engineer to join our QualityOS team within Forge MES (Manufacturing Execution System). As a Staff Engineer, you will set the technical direction and architectural standards. You'll architect and implement mission-critical distributed systems that scale Anduril's manufacturing operations while maintaining the technical bar for reliability, performance, and maintainability.

Your impact will span beyond the immediate team. You'll serve as a technical bridge between the QualityOS product team and our Platform/Foundations organization, ensuring we build on solid infrastructure while influencing platform capabilities to meet manufacturing needs. You'll represent the quality domain in broader MES architectural decisions, contributing to technical strategy that affects multiple product teams.

We're looking for someone who combines deep technical expertise with strong collaborative instincts—someone who can dive into complex distributed systems, establish patterns that others follow, and drive consensus across engineering teams. You'll balance hands-on technical execution on critical features with raising the technical standards of the team through architecture reviews, code quality, and operational excellence. Your decisions will have lasting impact on how Anduril scales manufacturing quality systems into a next-generation defense company.

WHAT YOU'LL DO

Technical Architecture & Execution:

• Define and drive technical architecture for QualityOS - make decisions on system design, scalability patterns, integration strategies, and platform vs. build tradeoffs that shape team execution
• Architect and implement complex distributed systems - build mission-critical services, APIs, and tooling that enable safe, fast delivery across manufacturing quality workflows
• Lead by example with engineering excellence - establish patterns through hands-on work: comprehensive testing, deployment safety (blue/green/canary), infrastructure as code, observability, and operational rigor

Cross-Team Influence & Collaboration:

• Bridge product and platform teams - collaborate with Platform/Foundations to shape shared infrastructure based on QualityOS needs while driving adoption of platform capabilities
• Partner across MES product teams - integrate QualityOS into cohesive manufacturing experiences, evolve data models across quality/production domains, and drive technical consensus on cross-cutting concerns
• Represent quality domain technically - work with architecture, security, operations, and infrastructure teams to ensure quality requirements influence broader technical decisions

Team & Technical Standards:

• Raise the technical bar for the team - through rigorous code review, architecture discussions, establishing shared ownership models, and improving practices that balance velocity with correctness
• Remove friction and unblock execution - identify systemic technical issues, eliminate single points of failure, and create leverage through automation and improved tooling

REQUIRED QUALIFICATIONS

• 12+ years of experience in a software engineering role building products in fast-paced environments
• Proven ability to influence technical direction across teams - drive architectural consensus, build alignment, and lead technical initiatives beyond a single team
• Experience working with large enterprise applications and platforms with high availability requirements
• Strong full-stack capabilities with expertise in modern web technologies - JavaScript/TypeScript, React, and web frameworks (Next.js, Remix, etc.)
• User-focused engineering mindset - ability to translate user needs into technical solutions while balancing user experience with engineering constraints
• Excellent communication skills, able to influence stakeholders, translate ambiguous requirements and build cross-team alignment.
• U.S. Person status is required as this position needs to access export controlled data

PREFERRED QUALIFICATIONS

• We encourage people from all backgrounds to apply but our tech stack uses AWS, Typescript, and React/Remix so familiarity with all of these tools will be particularly helpful
• Experience in hyper growth startup-like environments. Demonstrated successes in scaling and maturing software development processes, team culture and methods, and ability to balance short-term and long-term trade offs
• Manufacturing/quality domain knowledge - experience with quality management systems (QMS), manufacturing execution systems (MES), or incident management platforms
• Experience in defense, autonomy, robotics, or mission-critical systems (helpful but not required)
• Experience with AI/LLM integration - leveraging state-of-the-art models and agentic tooling in production software development
• Eligible to obtain and maintain a U.S. TS/SCI clearance

Overview

At Esri, we make the world’s most powerful software that accelerates decision-making by unlocking the crucial context of location. Our customers tackle complex issues like sustainable development, supply chain management, public health, and community resilience. We create technology to support their efforts and shape our future; our customers inspire everything we do.

ArcGIS Hub is quickly expanding the ability to bring people together to discuss and collaborate spatially around ArcGIS’s catalog of authoritative data. In this role you will focus on working directly with product and software engineers to ensure functionality meets our high standards of release readiness.

Responsibilities

• Partner with product and software engineers to clarify acceptance criteria and translate them into maintainable manual and automated test coverage
• Perform risk-based testing of functionality, including validation of accessibility, internationalization/localization, security, and privacy requirements
• Perform structured exploratory and scenario-based testing across key user workflows to uncover usability, edge cases, and integration issues
• Validate and triage defect reports in collaboration with Esri Support Services, review with development team for resolution
• Communicate quality status, risks, and recommendations via dashboards, written summaries, and verbal updates to support informed release decisions
• Review automated test coverage and results to assess effectiveness, surface gaps, and recommend areas for improvements
• Lead risk assessment for assigned features, evaluating functional, technical, and user-facing risks to inform test focus and release readiness decisions

Requirements

• 2+ years of QA experience testing modern web applications in an Agile environment
• Experience with web UI test automation tooling such as Playwright
• Experience testing REST APIs and validating integrations (JSON/HTTP)
• Familiarity with JavaScript/TypeScript to read and reason about automated test cases to better understand coverage and recommend areas of improvement
• Intermediate understanding of web fundamentals (HTML/CSS, components, APIs) and UI/UX principles
• Intermediate understanding of accessibility (WCAG) and internationalization/localization (i18n/l10n) practices
• Proven problem-solving skills to isolate issues, document clearly, and collaborate effectively to resolve product deficiencies
• Bachelor’s degree in Computer Science, GIS, Information Science, or another related technical

Recommended Qualifications

• QA experience testing modern web applications in an Agile environment Experience supporting enterprise-scale or other developer-focused products
• Experience working closely with product to assess delivery risk and release impact
• Familiarity with interpreting automated test results, monitoring dashboards, or other quality signals to assess system health

#LI-DV2

#LI-Onsite

Overview

At Esri, we make the world’s most powerful software that accelerates decision-making by unlocking the crucial context of location. Our customers tackle complex issues like sustainable development, supply chain management, public health, and community resilience. We create technology to support their efforts and shape our future; our customers inspire everything we do.

ArcGIS Hub is quickly expanding the ability to bring people together to discuss and collaborate spatially around ArcGIS’s catalog of authoritative data. In this role you will focus on working directly with product and software engineers to ensure functionality meets our high standards of release readiness.

Responsibilities

• Partner with product and software engineers to clarify acceptance criteria and translate them into maintainable manual and automated test coverage
• Perform risk-based testing of functionality, including validation of accessibility, internationalization/localization, security, and privacy requirements
• Perform structured exploratory and scenario-based testing across key user workflows to uncover usability, edge cases, and integration issues
• Validate and triage defect reports in collaboration with Esri Support Services, review with development team for resolution
• Communicate quality status, risks, and recommendations via dashboards, written summaries, and verbal updates to support informed release decisions
• Review automated test coverage and results to assess effectiveness, surface gaps, and recommend areas for improvements
• Lead risk assessment for assigned features, evaluating functional, technical, and user-facing risks to inform test focus and release readiness decisions

Requirements

• 2+ years of QA experience testing modern web applications in an Agile environment
• Experience with web UI test automation tooling such as Playwright
• Experience testing REST APIs and validating integrations (JSON/HTTP)
• Familiarity with JavaScript/TypeScript to read and reason about automated test cases to better understand coverage and recommend areas of improvement
• Intermediate understanding of web fundamentals (HTML/CSS, components, APIs) and UI/UX principles
• Intermediate understanding of accessibility (WCAG) and internationalization/localization (i18n/l10n) practices
• Proven problem-solving skills to isolate issues, document clearly, and collaborate effectively to resolve product deficiencies
• Bachelor’s degree in Computer Science, GIS, Information Science, or another related technical

Recommended Qualifications

• QA experience testing modern web applications in an Agile environment Experience supporting enterprise-scale or other developer-focused products
• Experience working closely with product to assess delivery risk and release impact
• Familiarity with interpreting automated test results, monitoring dashboards, or other quality signals to assess system health

#LI-DV2

#LI-Onsite

Overview

At Esri, we make the world’s most powerful software that accelerates decision-making by unlocking the crucial context of location. Our customers tackle complex issues like sustainable development, supply chain management, public health, and community resilience. We create technology to support their efforts and shape our future; our customers inspire everything we do.

ArcGIS Hub is quickly expanding the ability to bring people together to discuss and collaborate spatially around ArcGIS’s catalog of authoritative data. In this role you will focus on working directly with product and software engineers to ensure functionality meets our high standards of release readiness.

Responsibilities

• Partner with product and software engineers to clarify acceptance criteria and translate them into maintainable manual and automated test coverage
• Perform risk-based testing of functionality, including validation of accessibility, internationalization/localization, security, and privacy requirements
• Perform structured exploratory and scenario-based testing across key user workflows to uncover usability, edge cases, and integration issues
• Validate and triage defect reports in collaboration with Esri Support Services, review with development team for resolution
• Communicate quality status, risks, and recommendations via dashboards, written summaries, and verbal updates to support informed release decisions
• Review automated test coverage and results to assess effectiveness, surface gaps, and recommend areas for improvements
• Lead risk assessment for assigned features, evaluating functional, technical, and user-facing risks to inform test focus and release readiness decisions

Requirements

• 2+ years of QA experience testing modern web applications in an Agile environment
• Experience with web UI test automation tooling such as Playwright
• Experience testing REST APIs and validating integrations (JSON/HTTP)
• Familiarity with JavaScript/TypeScript to read and reason about automated test cases to better understand coverage and recommend areas of improvement
• Intermediate understanding of web fundamentals (HTML/CSS, components, APIs) and UI/UX principles
• Intermediate understanding of accessibility (WCAG) and internationalization/localization (i18n/l10n) practices
• Proven problem-solving skills to isolate issues, document clearly, and collaborate effectively to resolve product deficiencies
• Bachelor’s degree in Computer Science, GIS, Information Science, or another related technical

Recommended Qualifications

• QA experience testing modern web applications in an Agile environment Experience supporting enterprise-scale or other developer-focused products
• Experience working closely with product to assess delivery risk and release impact
• Familiarity with interpreting automated test results, monitoring dashboards, or other quality signals to assess system health

#LI-DV2

#LI-Onsite

Overview

At Esri, we make the world’s most powerful software that accelerates decision-making by unlocking the crucial context of location. Our customers tackle complex issues like sustainable development, supply chain management, public health, and community resilience. We create technology to support their efforts and shape our future; our customers inspire everything we do.

ArcGIS Hub is quickly expanding the ability to bring people together to discuss and collaborate spatially around ArcGIS’s catalog of authoritative data. In this role you will focus on working directly with product and software engineers to ensure functionality meets our high standards of release readiness.

Responsibilities

• Partner with product and software engineers to clarify acceptance criteria and translate them into maintainable manual and automated test coverage
• Perform risk-based testing of functionality, including validation of accessibility, internationalization/localization, security, and privacy requirements
• Perform structured exploratory and scenario-based testing across key user workflows to uncover usability, edge cases, and integration issues
• Validate and triage defect reports in collaboration with Esri Support Services, review with development team for resolution
• Communicate quality status, risks, and recommendations via dashboards, written summaries, and verbal updates to support informed release decisions
• Review automated test coverage and results to assess effectiveness, surface gaps, and recommend areas for improvements
• Lead risk assessment for assigned features, evaluating functional, technical, and user-facing risks to inform test focus and release readiness decisions

Requirements

• 2+ years of QA experience testing modern web applications in an Agile environment
• Experience with web UI test automation tooling such as Playwright
• Experience testing REST APIs and validating integrations (JSON/HTTP)
• Familiarity with JavaScript/TypeScript to read and reason about automated test cases to better understand coverage and recommend areas of improvement
• Intermediate understanding of web fundamentals (HTML/CSS, components, APIs) and UI/UX principles
• Intermediate understanding of accessibility (WCAG) and internationalization/localization (i18n/l10n) practices
• Proven problem-solving skills to isolate issues, document clearly, and collaborate effectively to resolve product deficiencies
• Bachelor’s degree in Computer Science, GIS, Information Science, or another related technical

Recommended Qualifications

• QA experience testing modern web applications in an Agile environment Experience supporting enterprise-scale or other developer-focused products
• Experience working closely with product to assess delivery risk and release impact
• Familiarity with interpreting automated test results, monitoring dashboards, or other quality signals to assess system health

#LI-DV2

#LI-Remote

You Are: Microsoft Dynamics Developer

The Work: The Microsoft Dynamics Developer is responsible for designing, developing, customizing, and supporting solutions built on Microsoft Dynamics 365 (Customer Service). In this role, you will work closely with business stakeholders and IT teams to deliver scalable, high‑quality solutions that enhance business processes, drive transformation, and improve operational efficiency. You will leverage deep expertise in Dynamics 365, the Power Platform, and integration technologies to build secure, maintainable, and compliant enterprise solutions. Your ability to translate business needs into robust technical implementations—and support the full lifecycle of development, deployment, and optimization—will be essential to success.

Key Responsibilities:

• Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 (Customer Service)
• Configure Dynamics modules to meet business requirements, including entity creation, form design, views, business rules, and automated processes
• Integrate Dynamics 365 with other enterprise systems using APIs, web services, and middleware (e.g., Azure Logic Apps, Power Automate)
• Collaborate with business analysts and stakeholders to gather requirements and translate them into detailed technical specifications and solutions
• Conduct unit testing, support user acceptance testing (UAT), and manage deployment of customizations and updates
• Provide ongoing support, troubleshooting, and maintenance for Dynamics 365 solutions, including performance tuning and issue resolution
• Create and maintain high‑quality technical documentation for customizations, integrations, and operational processes
• Ensure solutions adhere to Microsoft best practices, compliance requirements, and established security standards

What You Need:

• Minimum 3 years of hands‑on experience with Microsoft Dynamics 365 (Customer Service)
• Proficiency in Dynamics 365 customization, configuration, and development (JavaScript, C#, .NET, Power Platform)
• Experience with Dynamics 365 APIs, web services, and enterprise integration tools
• Familiarity with Microsoft Dataverse and Power Platform (Power Apps, Power Automate)
• Strong analytical, troubleshooting, and problem‑solving skills
• Excellent communication skills with the ability to collaborate effectively with technical and business partners

Nice to Have
• Bachelor’s degree in Computer Science, Information Systems, or a related field
• Experience with Azure services (Logic Apps, Azure Functions, etc.)
• Microsoft Dynamics 365 or Power Platform certifications
• Experience with data migration and ETL tools and processes
• Knowledge of DevOps practices and CI/CD tools that support Dynamics 365 deployments
• Experience working in Agile/Scrum environments
• Prior experience supporting CRM optimization and service delivery improvements with client stakeholders
• Experience implementing or supporting CRM systems within a federal agency environment
• Knowledge of client operations, policies, and programs, especially customer‑facing technology solutions

Eligibility Requirements
• Candidates must be U.S. Citizens
• Eligibility to obtain a government Public Trust Clearance

#LI-Platforms 

You are:  

A motivated, inquisitive developer. You enjoy using your development skills to deliver innovative solutions that help our federal clients improve the services they provide to the American public. Driven by curiosity, you explore how new technologies can be applied to solve challenging business problems. You thrive in a collaborative, creative and productive team environment where ideas are freely exchanged, and innovative concepts evolve into practical solutions.

The work:

• Apply application design and development across multiple technology areas.
• Configure software products and systems to deploy code.
• Develop product and platform prototypes.
• Keep track of software application performance.
• Collaborate within a project team to solve complex problems.

Here's what you need:

• Professional experience developing multiple web applications in production using dynamic languages (e.g., Java, Python, .Net, JavaScript, etc.).
• Professional experience using modern development frameworks (Angular, React, Spring Boot, KnockoutJS, NodeJS, Ionic, Express, etc.).
• Professional experience using HTML5/CSS3 in multiple responsive web applications.
• Experience leveraging code assist technologies while developing applications (e.g., Gemini Code Assist, Github Copilot, Amazon CodeWhisperer, etc.)

Bonus points if you have:

• Bachelor's in Computer Science, Engineering or Technical Science.
• Previous consulting experience and understanding customer/business needs.
• Consuming data via service integration (i.e., REST and/or SOAP APIs).
• CI/CD processes and tools including Jenkins, Git/Bitbucket, SonarQube.
• Experience with MEAN/DEAN (Mongo/Dynamo, Express, Angular, Node) stack.
• Experience with Eclipse/VSCode/IntelliJ/NetBeans/FireBug/Chrome development tools.
• Experience with mobile (IOS, Android) and hybrid frameworks (Ionic, Titanium, etc.).
• Experience with Agile (SCRUM, Kanban), Standard SDLC, CMMI compliant projects.
• Experience with issue tracking software (e.g., JIRA, BugZilla, Rational Suite).
• Experience with source control management (SVN, GIT, Mercurial, CVS).
• Experience with build/continuous integration (Maven, Ant, Grunt, Gulp, Node/NPM, Webpack, etc.

Eligibility Requirements:

US Citizenship required.

#LI-modernengineering 

#clearancejobs

You Are:  
As a Visual Designer, you will design digital products and services that help government agencies deliver critical products and service offerings. You will work with multidisciplinary teams and federal partners to design secure, accessible, and user-centered experiences. This role spans the full product lifecycle, from understanding user and mission needs to delivering usable, compliant, and measurable solutions. You’ll help agencies move beyond transactional experiences toward cohesive, digital services that build trust and improve outcomes for the public.  

The work:  

• Work with other designers and cross-functional team members to make informed design decisions through qualitative and quantitative data
• Work within agency guidelines to create layouts that reinforce an agency’s voice through its visual touch points
• Apply a good understanding of design principles such as color theory, typography, layout, and composition and use these elements to create effective designs that convey the desired message
• Create prototypes to test and define designs. Support usability testing and other forms of feedback to identify areas for improvement
• Maintain an existing design system, create, and update documentation, and library components; or design and implement a new design system to include typography, color, iconography, and componentry and the tools, resources, and documentation to support the system
• Establish design standards and principles accompanying the design system for scalability, efficiency, and consistency
• Improve the design to development handoff process
• Conduct end-to-end UI audits of visuals and design systems, create design solutions to solve for discrepancies 

Here’s What You Need 

• Bachelor’s degree or equivalent experience 
• 3+ years of experience solving complex design problems and strategic skills to deliver best-in-class solutions
• 3+ years of experience designing digital products or services in consulting, in-house, or agency environments
• Experience or demonstrated ability in utilizing AI-driven methodologies to shape and deliver findings or artifacts
• Strong foundation in human-centered design principles, user interface, and visual design principles for browser-based, native application, and platform experiences
• Experience working across the product lifecycle, from discovery through delivery and iteration
• Knowledge of accessibility standards/patterns and designing for accessibility
• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Framer)
• Experience collaborating with engineering and product teams in agile or iterative delivery models
• Ability to communicate design intent and tradeoffs clearly to diverse stakeholders, including non-design audiences
• Portfolio demonstrating problem-solving, accessibility considerations, and impact—not just visual execution 
• US Citizenship

Bonus points if you have:   

• Experience working with federal agencies or on public-sector digital services
• Familiarity with U.S. Web Design System (USWDS) and federal design patterns
• Experience designing for complex, high-traffic platforms serving diverse audiences
• Understanding of various technology platforms – Salesforce, ServiceNow, PEGA, etc. - that support user experiences
• Demonstrable understanding of technical (HTML/CSS/JavaScript), creative and implementation lifecycles
• Prior experience in client-facing or consulting roles within regulated environments
• Relevant Master’s Degree  

About the role:

As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale. 

Responsibilities:

• Become an expert in all Anthropic products
• Respond to user support cases with a variety of complexity, from questions for individuals to complex API debugging for large businesses 
• Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model to assisting consumer users in a rapid pace
• Manage on-call tasks for high-urgency user issues with extreme ownership
• Prioritize critically and comfortably adapt to an ever-evolving product landscape
• Operate in ambiguity, making informed decisions even in never-before-seen situations
• Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
• Suggest and drive improvements to increase user satisfaction through support processes as well as own initiatives that increase efficiency and drive down contact rates
• Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products

You may be a good fit if you:

• 3 - 5 years of relevant experience in technical product support in a high growth tech company, including API debugging, preferably in a second tier, escalated, or priority support team
• Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease
• Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g. CSAT, SLA, etc.)
• Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user’s question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution
• Have crisp but kind written communication skills and a deep care for the details
• Enjoy helping others learn about new features and complex concepts
• Experience troubleshooting SSO, SAML, and OAuth authentication flows
• Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward
• Have experience contributing to the foundations of a support team – this is essential, highly valuable, but often unglamorous work
• Are proficient at working in a technical environment and are interested in Anthropic’s products
• Possess a deep sense of ownership, and are excited to help us build our team!

Strong candidates may also have:

While not required, we're particularly excited about candidates with one or more of these specializations:

• Comfort with command line interfaces and basic scripting (Bash, Python, JavaScript)
• Understanding of LLM capabilities, practical applications, and current limitations
• Familiarity with enterprise networking concepts and IT infrastructure
• Familiarity with Git workflows and version control concepts
• SQL proficiency for querying logs and investigating issues
• Experience supporting government or public sector customers, including familiarity with compliance requirements and security frameworks
• Background in team lead roles or managing contract/vendor support teams

We're hiring across a range of experience levels to build depth in both technical capabilities and enterprise support.

Job Description

Okta is looking for a Senior Developer Advocate to become the voice of Auth0 in the developer community, primarily on X (Twitter), but extending across every platform where developers talk, argue, ship, and share. We don't need someone who can "do social media." We need someone who already lives in it: someone whose timeline is full of framework debates, shipping threads, and hot takes on the latest security disclosure, and who wakes up knowing what developers are talking about before the rest of the company does.

In this role, you will own Auth0's presence in the public developer conversation. You'll engage authentically with developers, amplify what we're building, surface what the community actually cares about, and help us move at the speed of the discourse. You'll turn real-time community signals into action, whether that's a timely thread, a piece of rapid-response content, feedback routed to the product team, or a connection with an influential voice in the ecosystem.

If you've built a following by being genuinely useful and opinionated in developer circles, and you want to do that full-time for one of the most widely-used identity platforms in the world, this is the role.

Core Responsibilities

• Community Listening & Trend Response: Dedicate time to actively monitoring developer conversations on platforms like Twitter/X, Reddit, and Hacker News. You will identify emerging trends in identity/security and mentions of Auth0, converting these insights into immediate opportunities. This could range from drafting a thoughtful reply or a "hot-take" blog post to commissioning a video explainer or routing critical feedback to the Product/Marketing teams.
• Own Auth0's Developer Presence on X and Beyond: Be the primary voice representing Auth0 in real-time developer conversations on X, as well as Reddit, Hacker News, Bluesky, and other platforms where developers gather. Post regularly, engage authentically, and build a consistent presence that developers actually want to follow.
• Turn Social Into a Feedback Channel: Systematically capture developer pain points, feature requests, praise, and criticism from public conversations and route them to Product, Engineering, and Marketing with context. You are the bridge between what developers say in public and what the company does next.
• Create Fast-Cycle, High-Signal Content: Write threads, short posts, quick takes, and lightweight explainers that ride the moment. When a topic is trending, you should be able to ship something valuable within hours, not weeks. Longer-form content (blog posts, video scripts) is secondary but expected when the moment calls for it.
• Collaborate With Internal Teams: Work closely with Product, Engineering, Developer Relations, and Marketing to ensure that what you're seeing externally informs what we build and how we talk about it. Help shape launch strategies, messaging, and positioning based on real community signal.

Minimum Qualifications

• Experience: 4+ years in developer advocacy, developer relations, or a community-facing technical role, with clear evidence of sustained public engagement with developer audiences.
• Established Social Presence: You have an active, authentic presence on X (and ideally other developer platforms). You don't need to be famous, but you should have a track record of engaging meaningfully in technical conversations and a following that reflects that. Share your profile, we will look.
• Technical Credibility: You can hold your own in a conversation about JavaScript/TypeScript frameworks, authentication flows, API design, or web architecture. You don't need to be a senior engineer, but developers should never feel like they're talking to a marketer.
• Speed and Editorial Judgment: You can assess whether something is worth responding to, draft something sharp, and ship it; all within a short window. You understand the difference between being fast and being reckless.
• Communication: Exceptional written English with a voice that feels natural on social platforms, clear, opinionated when appropriate, technically honest, and never corporate.

Preferred Qualifications 

• • Domain Knowledge: Familiarity with Identity protocols (OAuth 2.0, OIDC, SAML) and web security best practices.
  • Content Versatility: Experience producing short-form video (screen recordings, explainer clips, Loom-style walkthroughs) for social distribution.
  • Network in the Ecosystem: Existing relationships or mutual recognition with developers, advocates, or creators in the JavaScript, full-stack, or security communities.

Our Philosophy on AI

We believe AI is a powerful tool to accelerate research and structure ideas, but it is not a replacement for human expertise. We value AI-resilient content, unique, experience-based insights and verified code that generic models cannot replicate. We look for educators who use AI to work smarter, not to do the work for them.

#LI-Remote

P-1480.1

The Solutions Engineering Team
We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer, Auth0 Opportunity
Reporting to the Sr. Manager, Solutions Engineering, Strategic Auth0, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you’ll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Enterprise Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role:

• Identity and Access Management (IAM) Expertise:
  • 5+ years of pre-sales engineering experience in IAM.
  • Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.
  • Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• Technical Proficiency:
  • Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
  • Experience working with REST APIs, API Gateways, and SDKs.
  • Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).
  • Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Customer Engagement & Communication:
  • Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).
  • Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.
  • Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.
• Strategic & Organizational Skills:
  • Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.
  • Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Education & Travel:
  • Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.
  • Typically 25% travel.

You might also have (not mandatory):

• Experience with Auth0, Auth0 FGA, or OpenFGA.
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.).
• Experience integrating with micro services, data lakes, or customer data platforms.
• Developed ReBAC or Fine-Grained Authorization models.

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P23532

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers.  Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Manager of Partner Delivery Success, this role will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.

The Senior Delivery Success Manager (DSM) is responsible for developing partner delivery capability within a defined product domain and regional partner portfolio. This role ensures service delivery partners are prepared to successfully deploy Okta solutions through capability development, go-live validation, and delivery oversight.

Senior DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high-quality implementations.

This role works cross-functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while maintaining implementation quality.

Key Responsibilities

• Develop delivery capability across the assigned partner portfolio.
• Guide partners through the Service Delivery Partner maturity model.
• Identify specialization gaps and recommend enablement paths.
• Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.).
• Encourage partner certification and skill development.
• Review and validate partner go-live submissions.
• Classify deployments according to Standard, Advanced, and Strategic complexity levels.
• Ensure deployments meet Okta delivery standards.
• Capture delivery feedback from Professional Services and customers.
• Serve as the delivery advisor for sales teams when identifying partners for deployments.
• Recommend partners based on capability, specialization, and deployment complexity.
• Assist in identifying partners capable of supporting complex customer architectures.

• Track ecosystem capability trends across assigned partners.
• Identify gaps in partner expertise or geographic coverage.
• Provide recommendations for partner enablement and recruitment.
• Partner closely with Professional Services on partner delivery quality feedback and co-delivery planning.
• Partner closely with Alliances to support relationship management and service delivery partner recruitment.
• Drive and track partner adoption to post-sales enablement.

What you’ll bring to the role

• 7+ years of experience in enterprise software delivery, professional services, or partner success roles.
• Experience working with system integrators or service delivery partners.
• Experience supporting enterprise software implementations.
• Strong understanding of identity and access management concepts.
• Familiarity with enterprise SaaS deployment models.
• Understanding of partner ecosystems and implementation services.
• Ability to guide partners through complex technology implementations.
• Strong cross-functional collaboration skills.
• Ability to evaluate partner capabilities and recommend improvement strategies.
• Excellent communication and stakeholder management skills.
• Ability to work with technical teams, sales teams, and executive stakeholders.

And extra credit if you have experience in any of the following!

• Familiar with several programming languages (e.g., .NET, JavaScript, Python, Java).
• Familiar with open-source tools and development practices.
• Familiar with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX).
• Familiar with AI GPTs 

#LI-BF1

#LI-Hybrid

P25026_3399546

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers.  Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Manager of Partner Delivery Success, this role will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.

The Senior Delivery Success Manager (DSM) is responsible for developing partner delivery capability within a defined product domain and regional partner portfolio. This role ensures service delivery partners are prepared to successfully deploy Okta solutions through capability development, go-live validation, and delivery oversight.

Senior DSMs serve as the primary operational leaders, enabling partners to progress through the Service Delivery Partner maturity model and ensuring they deliver high-quality implementations.

This role works cross-functionally with Professional Services, Alliances, Sales, and Enablement teams to scale partner-led delivery while maintaining implementation quality.

Key Responsibilities

• Develop delivery capability across the assigned partner portfolio.
• Guide partners through the Service Delivery Partner maturity model.
• Identify specialization gaps and recommend enablement paths.
• Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.).
• Encourage partner certification and skill development.
• Review and validate partner go-live submissions.
• Classify deployments according to Standard, Advanced, and Strategic complexity levels.
• Ensure deployments meet Okta delivery standards.
• Capture delivery feedback from Professional Services and customers.
• Serve as the delivery advisor for sales teams when identifying partners for deployments.
• Recommend partners based on capability, specialization, and deployment complexity.
• Assist in identifying partners capable of supporting complex customer architectures.

• Track ecosystem capability trends across assigned partners.
• Identify gaps in partner expertise or geographic coverage.
• Provide recommendations for partner enablement and recruitment.
• Partner closely with Professional Services on partner delivery quality feedback and co-delivery planning.
• Partner closely with Alliances to support relationship management and service delivery partner recruitment.
• Drive and track partner adoption to post-sales enablement.

What you’ll bring to the role

• 7+ years of experience in enterprise software delivery, professional services, or partner success roles.
• Experience working with system integrators or service delivery partners.
• Experience supporting enterprise software implementations.
• Strong understanding of identity and access management concepts.
• Familiarity with enterprise SaaS deployment models.
• Understanding of partner ecosystems and implementation services.
• Ability to guide partners through complex technology implementations.
• Strong cross-functional collaboration skills.
• Ability to evaluate partner capabilities and recommend improvement strategies.
• Excellent communication and stakeholder management skills.
• Ability to work with technical teams, sales teams, and executive stakeholders.

And extra credit if you have experience in any of the following!

• Familiar with several programming languages (e.g., .NET, JavaScript, Python, Java).
• Familiar with open-source tools and development practices.
• Familiar with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX).
• Familiar with AI GPTs 

#LI-BF1

#LI-Hybrid

P25026_3399546

We are looking for a Staff Software Engineer that will join the Auth0 Security Engineering organization. You’ll be responsible for designing and building the security guardrails for our multi-cloud environment, translating complex security and compliance standards into programmatic, code-driven policies.

What You Will Do

• Cloud Security Strategy: Design organization-wide controls (SCPs, Azure Policy) that provide maximum protection with minimum developer friction.
• Identity & Access Management (IAM): Architect templates and permission boundaries that govern how services and humans interact with our cloud environment with the principle of least privilege in mind.
• Infrastructure & Network Security: Define the security standards for VPC architecture, edge networking, and cross-account connectivity.
• Platform Security Architecture: Lead platform-related security reviews for new features and high-impact services, ensuring security is baked into the design phase.
• System Design: Design systems and processes to validate the security posture of the platform, ensuring our security policies are enforced in real-time with actionable feedback for engineering teams.
• Mentorship & Influence: You raise the bar for the entire organization by mentoring junior engineers and influencing senior leadership on critical security decisions.

What You Bring

• Cloud & Infrastructure Expertise:  8+ years of proven experience in information security, specifically within cloud-native environments, Kubernetes (EKS, AKS), and cloud security.
• Network Architecture & PKI: Deep understanding of secure networking principles, including VPC peering/transit gateways, VPN implementations, edge protection, and managing public/private PKI infrastructures.
• Policy & Automation Specialist: Strong background in building automated controls for enforcing Policy-as-Code within Terraform workflows.
• Practical Risk Assessments: Hands-on experience identifying attack vectors and conducting risk assessments for complex, distributed systems.
• Tooling & AI Proficiency: Experience working with security platforms for analyzing cloud permissions and a background or interest in applying AI to streamline security tasks and governance.
• Collaborative Influencer: Exceptional communication skills with a track record of aligning multiple teams toward shared security goals.
• Education: A Bachelor's degree in Computer Science, Information Security, Systems Engineering, or a related field.

Nice to Have

• Experience navigating compliance frameworks such as FedRAMP, SOC2, or HIPAA in a cloud environment.
• Proficiency in one or more languages used for automation and tooling, such as Python, Go, or JavaScript.
• Experience creating, managing, and securing containerized environments.
• Experience with service mesh (Istio) security policies and zero-trust networking.

Additional requirements:

• This position requires the ability to access federal environments and/or have access to protected federal data.  As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.

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P-1609.1_3388437

Senior Solution Sales Engineer - 

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• 5+ years pre-sales engineering experience
• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
• A Strong Understanding of Identity & Access Management (IAM)
• SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
• Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Experience with cloud platforms: AWS, Azure, GCP.
• You are an elite communicator
• Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
• Confident dispensing knowledge to a highly skilled and experienced audience
• Typically 10-25% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

 This role requires in-person onboarding and travel to an office in the U.S. during the first week of employment.

#LI-hybrid

#LI-LSS1

P24454_3336681

The Customer First Team

We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers.  Join our team! We’re building a world where Identity belongs to you.

Role Summary

Reporting to the Manager of Partner Delivery Success, this role will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.