We are seeking a Technical Product Manager to lead the discovery, definition, and management of customer (internal user) requirements for an internal enterprise system. In this role, you will partner with business units (e.g., news operations, marketing, etc.) and technology teams to translate internal needs into clear, actionable requirements that improve efficiency, controls, and user experience. You will own the requirements backlog, ensure alignment to enterprise standards, and support delivery teams with well-defined priorities and acceptance criteria.

Responsibilities

• Oversee end-to-end intake, gathering, and management of internal customer requirements for enterprise applications and platforms.
• Build strong partnerships with business stakeholders to understand workflows, pain points, controls, and desired outcomes.
• Facilitate discovery sessions (workshops, process mapping, interviews) to capture current-state and future-state requirements.
• Document and validate functional and non-functional requirements (security, access controls, auditability, performance, availability, retention).
• Translate requirements into epics, user stories, and acceptance criteria that are clear, testable, and delivery-ready.
• Maintain and prioritize the product backlog; lead refinement/grooming to ensure items remain current and actionable.
• Collaborate with engineering, architecture, UX, QA, security, and data teams to confirm feasibility, dependencies, and technical constraints.
• Partner with change management, training, and support teams to ensure internal users are prepared for releases and adoption is tracked.
• Manage scope, tradeoffs, and stakeholder expectations—balancing internal customer value with risk, compliance, and technical debt.
• Establish traceability from internal requirements through delivery and release; validate outcomes through demos, UAT support, and acceptance sign-off.
• Monitor post-release feedback and operational metrics; drive continuous improvement to reduce rework and improve user satisfaction.
  
   
  Requirements
• 3+ years of experience as a Product Owner, Business Analyst, or similar role supporting enterprise/internal systems.
• Demonstrated success gathering requirements from diverse internal stakeholders and translating them into Agile-ready artifacts.
• Experience working with Agile/Scrum delivery teams and managing backlogs in Jira, Azure DevOps, or similar tools.
• Strong written and verbal communication skills, including the ability to document complex processes clearly.
• Strong analytical and prioritization skills; ability to make decisions in ambiguous, cross-functional environments.
  
  Preferred Qualifications

• Experience & proficiency using common project and development tools (e.g. Jira, Visio/Lucid, Microsoft Suite, etc.)
• Familiarity with enterprise integration concepts (APIs, data flows, identity/access management, SSO).
• Experience with governance, risk, and compliance requirements (audit readiness, segregation of duties, data privacy).
  
  Key Competencies

• Stakeholder facilitation and influence without authority
• Process-oriented mindset (current-state analysis, future-state design)
• Strong attention to controls, risk, and operational impacts
• Clarity in writing user stories and acceptance criteria
• Pragmatic prioritization and tradeoff management
  
  Success Measures

• Requirements are consistently captured, validated, and translated into clear epics/stories with measurable outcomes.
• Backlog health improves (well-defined acceptance criteria, fewer clarifications mid-sprint, reduced rework).
• Internal stakeholders report improved alignment, transparency, and predictability of delivery.
• Delivered changes improve operational KPIs (cycle time, error rates, compliance findings, support tickets, adoption).

ABOUT THE TEAM

Anduril Intelligence Systems (AIS) is focused on positioning Anduril as a lead provider of specialized engineering and next generation national security products for Intelligence Community (IC) customers and partners worldwide. We work with the IC and international partners to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers’ most pressing national security requirements.

ABOUT THE JOB

We are looking for an experienced analyst to support our growing team to develop and execute a strategy to expand AIS global business. The individual will collaborate and share substantive expertise across AIS to identify and assess new markets, technologies, and business opportunities for AIS capabilities and programs. In addition, the individual will also support AIS programs supporting the U.S. Intelligence Community as well as other business lines in the Frontier Systems Division, including Air Defense and Counter Intrusion.

The ideal candidate will have deep substantive knowledge of defense systems and capabilities in key global markets, with extensive experience in applying that expertise to deliver actionable analysis and assessments.

The ideal candidate will have experience working with senior foreign business or government officials and interest in directly supporting and enabling international business development and engagements with foreign partners.

WHAT YOU'LL DO

• Partner with customers to turn needs into features while balancing user experience with engineering constraints.
• Support development and execution of strategies to shape, capture, and close AIS strategic growth opportunities in new or existing markets.
• Research and understand existing and prospective markets for AIS, international defense and security needs, current or planned programmatic and technical roadmaps, resource allocations and opportunities, and the competitive landscape.
• Collaborate closely with stakeholders throughout the company including partner business lines and corporate functions to advance AIS growth initiatives.
• Develop AIS global business development content for corporate reviews and key planning products.
• Support the proposal process for AIS global opportunities.
• Schedule, attend, and publish notes from customer and partner calls.
• Support VIP visits and other customer engagements at Anduril locations.
• Foster a culture of trust, open communications, customer focus, innovation, and continuous improvement.

REQUIRED QUALIFICATIONS

• 8+ years of experience in program management, preferably in defense or government contracting
• Proven track record of managing large-scale, complex programs across the product development lifecycle
• Strong understanding of contracting processes and large scale program management
• Ability to navigate complex contractual landscapes and ensure compliance
• Strong financial management skills, including budget development and tracking
• Experience with development and management of program metrics and dashboard
• Demonstrated ability to actively develop and execute an effective program risk management plan
• Experience in developing and executing communication strategies for high-visibility programs
• Substantive experience with intelligence analysis tradecraft and methodologies.
• High ownership and initiative. Comfortable with ambiguity and capable of succeeding in a fast-paced, dynamic, and creative environment. A good teammate who works well with others.
• Ability to create and deliver presentations in technical and programmatic reports to key leadership and customers.
• Excellent written and verbal communication and briefing skills with experience presenting to executives and customers.
• Demonstrated success leading cross-functional teams and/or managing resources.
• Ability to interface with a wide range of US and international customers.
• This role is onsite 5 days a week at our Reston, VA office.
• Willingness to travel up to 40%.
• Eligible to obtain and maintain an active U.S. Secret security clearance.

PREFERRED QUALIFICATIONS

• Proven track record in designing and implementing best practices that drive operational efficiency and sustainable growth
• Experience with both hardware and software development lifecycles
• Bachelor's degree in Engineering, Computer Science, or related field; Master's degree preferred
• PMP certification or equivalent preferred

ABOUT THE JOB

As a Financial Analyst, you will be responsible for EAC budgeting and maintenance, income statement and balance sheet forecasting, and internal reporting requirements under the Anduril Intelligence Systems business lines. In this role you will support multiple contracts in parallel and interact closely with program management, functional stakeholders, and business line leadership to ensure Anduril is delivering on its financial commitments. You should be comfortable supporting and explaining financial contract performance and variance analysis to cross functional teams and executives. This is a critical role in a fast-growing company that is looking for problem solvers and innovators. TS/SCI clearance desired. 

WHAT YOU’LL DO 

• Work with program management to develop and maintain ETC forecasts and EAC integrity
• Contract profit margin analysis and surveillance
• Income statement and balance sheet forecasting by contract and business line
• Weekly, monthly, and ad hoc financial reporting to program management and business line leadership
• Review the month-end close output for the Intelligence business lines, ensuring monthly revenue is appropriate and reflects actual performance on the contracts
• Support quarterly business reviews, long range planning, and other management data calls
• Look around the corner to mitigate future potential issues and implement best practices and process improvements
• Participate in special projects or ad-hoc analysis in support of finance department and company initiatives

REQUIRED QUALIFICATIONS

• Bachelor’s Degree or above in Finance or related field
• 2+ years experience as a financial analyst
• Ability to operate independently in a fast paced environment
• Strong time management skills with ability to manage multiple tasks simultaneously and meet deadlines under pressure
• Able to understand and communicate financial performance and variance analysis to stakeholders
• Customer service mindset
• Proficiency in Microsoft Excel
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities

CI Azumano Travel is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. 

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

CI Azumano is seeking a Business Analyst to support our growing team. This position is remote.  

This role is ideal for an individual passionate about establishing disciplined business processes, documenting those processes, measuring the performance of processes, and guiding the organization using a disciplined analysis process to make optimal business decisions. The candidate will work closely with stakeholders to gather requirements, develop solutions, and ensure the quality and effectiveness of organizational business process and decisions that support travel operations. This position demands strong analytical, communication (written and oral), and consultative approaches to business process optimization.

This is a full-time employment opportunity, and the candidate MUST be a U.S. Citizen or permanent resident.

Responsibilities include, but are not limited to:

• Collect, review, analyze, manage, system and user requirements from executive leadership and translate them into documentation, presentations, or draft analysis.
• Analyze business processes for gaps and document those gaps using Standard Operating Procedures or workflow diagrams.
• Leverage analytical techniques such as Return on Investment, Business Case Analysis, Decision Analysis and Resolution (DAR) to facilitate optimal business decisions within the organization.
• Experienced in creating diagrams such as activity diagrams, flow diagrams, etc.
• Research solutions to increase work efficiency.
• Ability to operate in a complex environment of multiple projects and stakeholders and to participate in several projects simultaneously.
• Knowledge of the partner and product lifecycle process.
• Perform solution assessment and validation (support of user acceptance testing, defect and issue reporting, etc.)
• Ensures that delivery of project requirements meets the requirements defined by the business customer
• Establishes knowledge of client business challenges and priorities to translate into opportunities
• Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.
• Help deliver presentations to clients and management teams.
• Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards
• Improve systems or processes by studying current practices, identifying process improvements, and designing modifications
• Follow and execute against the specific business analysis requirements as defined by the business organization
• Helps to establish the critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria
• Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met
• Helps establish project test strategy, methodologies, test plans as well as assist with test execution
• Provide weekly status reports; monthly updates highlighting the risks in the projects/tasks

Basic Qualifications:

• Bachelor's Degree and 3 to 5 years of relevant experience
• Versatility and ability to be successful working cross functionality across all departments of an organization (Finance, IT, Operations, Quality)
• Proven ability to produce high quality results (documentation, presentations, etc) wth significant attention to detail.
• Excellent communication and presentation skills with technical and non-technical users across different levels of the organization
• Be a self-starter, someone that can operate independently with minimal guidance
• Experience working in large-scale system implementations with exposure in all phases of a project (from requirements through deployment)
• Evidence of business acumen to communicate effectively with business during day-to-day operations and delivery of IT services

As the Strategic Operations Analyst, you are the connective tissue of the Business Technology (BT) department, reporting directly to the VP of BT. Operating at the intersection of technical execution and corporate strategy, your mission is to transform high-level vision into operational reality. You will serve as an accelerator for the BT department, enabling the VP to scale their impact by driving project accountability, optimizing departmental governance, and ensuring the technical roadmap is mathematically and strategically aligned with the company’s rapid growth. This role requires translating technical milestones into business value for executive stakeholders and removing operational friction to ensure that rapid growth does not lead to process debt, ultimately guaranteeing that all BT resources move the needle on the company’s Annual Operating Plan.

This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

Key Responsibilities

• Lead complex, cross-functional projects that require a blend of technical fluency and business acumen.

• Drive projects to completion by managing stakeholders across all levels of the organization.

• Apply a numerical lens to project success. Define and track KPIs/SLAs to measure the ROI of BT initiatives and the efficiency of departmental output.

• Draft strategic documents, initiative plans, and operational plans. Prepare and refine executive presentations for the VP.

• Act as a filter and facilitator, helping the VP prioritize initiatives to ensure the roadmap stays aligned with broader business goals.

• Coordinate leadership meetings and department-wide "All Hands." Set rigorous agendas and track action items across technical workstreams to ensure nothing falls through the cracks.

• Provide oversight and management of vendor contracts, ensuring favorable terms and alignment with the BT budget and procurement standards.

• Take the lead in organizing departmental events, offsites, and major meetings that foster a high-performance culture.

• Serve as a primary point of contact for inter-departmental inquiries, ensuring the BT brand is professional, responsive, and strategic.

Qualifications & Skills

• 5+ years of experience in Project Management, Business Operations, or Chief of Staff roles, preferably within a high-growth SaaS or technology environment.

• Proven ability to draft strategy documents and contribute to long-term resource planning.

• Highly comfortable with data; able to build dashboards or models to track project health and departmental performance.

• Exceptional writing and presentation skills; ability to distill complex technical concepts into clear updates for non-technical executives.

• Experience navigating the ambiguity of a fast-growing company and the ability to pivot priorities as business needs evolve.

Senior Fraud Investigations Analyst

Role Overview

ID.me is looking for a Senior Fraud Investigations Analyst to join our organization as an execution-focused individual contributor. This role is responsible for leading investigations into account takeover (ATO) activity, identifying fraud patterns at scale, and strengthening detection strategies.

We are seeking a highly skilled analyst who can independently analyze large datasets, uncover coordinated fraud campaigns, and drive improvements in detection systems. This role requires moving beyond case-by-case investigation into trend analysis, signal development, and data-driven decision making.

This role is based out of our McLean, VA office and requires full-time in-office attendance.

Responsibilities

• Lead complex account takeover (ATO) investigations, including multi-account and organized fraud activity
• Analyze large datasets using SQL, Python, or similar tools to identify trends, anomalies, and attack patterns
• Use fraud detection tools, machine learning outputs, and risk-scoring systems to drive high-quality investigations
• Independently own investigations from detection through resolution, including clear documentation and recommendations
• Identify gaps in detection logic and contribute to improvements in rules, models, and workflows
• Partner with engineering, data, and product teams to enhance fraud detection capabilities and signal quality
• Act as an escalation point for high-severity or ambiguous fraud cases
• Develop and refine investigation playbooks and analytical approaches for ATO detection
• Support reporting and analysis of fraud trends, detection performance, and operational metrics
• Leverage AI/LLM tools to analyze large datasets, identify fraud patterns, and improve investigation speed and accuracy while validating outputs against source data

Basic Qualifications

• Bachelor’s degree from an accredited institution; strong preference for quantitative fields such as Economics, Computer Science, Statistics, Mathematics, or similar
• 4+ years of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with a focus on account takeover (ATO) attacks (typically 4–8 years total experience; candidates should have <10 years overall)
• 2+ years of experience using SQL, Python, or similar tools to analyze data and drive investigations
• 2+ years of hands-on experience using fraud detection tools, machine learning models, or risk-scoring methodologies
• 2+ years of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data
• Demonstrated experience analyzing fraud trends beyond individual case investigations (e.g., pattern detection, ring analysis)
• Experience using AI/LLM tools to enhance data analysis and investigations, with demonstrated ability to validate and apply outputs effectively

Preferred Qualifications

• Experience at a fintech company, technology company, or reputable financial institution 
• Strong experience analyzing organized fraud rings or large-scale ATO campaigns
• Experience influencing fraud detection logic, models, or rule systems
• Familiarity with AI/ML techniques applied to fraud detection and risk analysis
• Ability to translate analytical findings into actionable improvements for product, engineering, or risk systems

Role Overview

ID.me is looking for an Fraud Investigations Analyst to join our organization as an execution-focused individual contributor. This role centers on investigating account takeover (ATO) activity, analyzing fraud signals, and supporting detection efforts that protect millions of users.

We are seeking someone who goes beyond basic case handling and can analyze trends, identify patterns across multiple accounts, and leverage data to inform investigations. As an Analyst, you will work across fraud detection tools, datasets, and risk systems to uncover coordinated fraud activity and contribute to improving detection capabilities.

This role is based out of our McLean, VA office and requires full-time in-office attendance.

Responsibilities

• Investigate account takeover (ATO) activity using fraud indicators, behavioral signals, and transaction data
• Analyze patterns across multiple accounts to identify coordinated or emerging fraud trends (not just single-account reviews)
• Use SQL, Python, or similar tools to query datasets and support investigations
• Leverage fraud detection tools and risk-scoring systems to identify suspicious activity
• Execute investigations and document findings, escalating higher-risk or complex cases as needed
• Support tuning and optimization of fraud detection rules, alerts, and signal usage
• Partner with cross-functional teams to improve fraud detection coverage and data quality
• Monitor trends in ATO activity and contribute to ongoing detection strategy improvements
• Leverage AI/LLM tools to accelerate investigations, including querying data, identifying patterns, and summarizing fraud activity across accounts

Basic Qualifications

• Bachelor’s degree from an accredited institution; preferred fields include quantitative disciplines such as Economics, Computer Science, Statistics, Mathematics, or similar
• 2+ years of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with exposure to account takeover (ATO)
• 1+ years of experience using SQL, Python, or similar tools to analyze fraud data or investigate trends
• 1+ years of hands-on experience using fraud detection tools, machine learning models, or risk-scoring methodologies
• 1+ years of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data
• Familiarity with using AI/LLM tools (e.g., ChatGPT, Claude) to support data analysis or investigative workflows

Preferred Qualifications

• Experience working at a fintech company, technology company, or reputable financial institution
• Experience analyzing organized fraud rings or large-scale fraud patterns
• Familiarity with machine learning–driven fraud detection systems or AI-assisted analysis

Overview

*Candidates must be located in or near the Virginia Beach, Virginia area*

Shift: Wednesday - Sunday 9am-6pm EST

As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. You will provide accurate and efficient problem diagnosis, description and tracking through resolution.

For remote/hybrid positions: an essential function of this position is that you be available on camera when interacting with ePlus employees, customers, vendors, and/or business partners; this position also requires that you maintain reliable high speed internet access (currently defined as upload/download speeds of at least 50 Mbps download / 15 Mbps upload) and reliable cell phone service. 

Your Impact

The essential functions of this position include:

• Provide excellent customer service to our customers, at all times
• Respond to customer inquiries in person, electronically and via phone
• Troubleshoot, problem solve and resolve customer issues
• Document, track and monitor problems to ensure resolution in a timely manner
• Work in a team environment and participate positively with the team
• Update customers when issues are resolved
• Update relevant issue tracking systems appropriately
• Mentor and/or train Service Desk Analyst’s

Qualifications

• High School diploma required
• Working knowledge of fundamental operations of relevant software, hardware and other equipment
• Knowledge of relevant call tracking applications; ServiceNow experience a plus
• One year of Customer Service experience required
• Strong verbal communication skills
• Strong written communication skills
• Must be motivated towards constantly improving their technical skills
• Knowledgeable in use of MS Excel, Word, Outlook

Any one of the following:

• Two years of Service Desk / Help Desk experience
• An associate degree (minimum)
• Any relevant IT certification

Position Specifics

The initial base salary range for this position is expected to be between $16.83 and $24.04 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#IND1

Overview

**Candidates MUST BE geographically located in or near Sterling, Virginia with a willingness to work on-site 5 days a week**

As an Inventory Control Coordinator, you will be first line of support for addressing inventory control responsibilities, maintaining inventory accuracy and ensuring the clear flow of inventory in and out of both the Warehouse Management System and physical facilities, through activities such as Cycle Counting, verification of inventory locations, identification of inventory discrepancies, and basic inventory systems analysis. 

You will support Inventory Control in maintaining inventory accuracy and timely completion of all assigned inventory cycle count audits. This role ensures data integrity within the Warehouse Management System (WMS) and supports overall operational efficiency by keeping inventory records accurate and up to date.

Your Impact

• Develop proficiency in core system (WMS).
• Monitor and work inventory queues in the WMS (e.g., cycle count queues).
• Support inventory analyst and senior analyst workload across unknown receipts processing, sales inquiries, and warehouse inquiries.
• Assists in preparing inventory reports and cycle count metrics for leadership review.
• Conducts physical counts on the warehouse floor and compare results to system records to maintain alignment.
• Ensures inventory accuracy by verifying warehouse locations and all materials are properly labeled and stored.
• Responsible for timely completion of Cycle Checks in line with system-scheduled assignments.
• Collaborates closely with warehouse, inventory, and operations teams to ensure smooth material flow and system integrity.
• Ensures inventory accuracy by verifying warehouse locations and all materials are properly labeled and stored.
• Escalates discrepancies in warehousing standards to Inventory Control Manager for review, such as identifying damaged products or hazardous conditions within the warehouse
• Actively participates in daily and weekly department meetings as requested and supports continuous improvement initiatives by identifying opportunities to enhance inventory accuracy and warehouse efficiency.
• Collaborates closely with warehouse, inventory, and operations teams to ensure smooth material flow and system integrity.
• Adheres to company policies, standard operating procedures (SOPs), and compliance requirements related to inventory and safety. Assists in preparing inventory reports and cycle count metrics for leadership review.
• Performs additional duties and special assignments as needed to support warehouse operations.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in warehouse operations, inventory control, or a related field
• Working knowledge of a Warehouse Management Systems (WMS)
• Strong basic data entry skills with attention to detail and system accuracy. 
• Demonstrated ability to work independently as well as collaboratively within small teams. Ability to build and maintain cooperative working relationships with team members.
• Excellent written and verbal communication skills (In-person, email, etc.)
• Ability to maintain professionalism in a fast-paced environment with frequent interactions and interruptions
• Commitment to maintaining confidentiality of proprietary and sensitive information
• Ability to build and maintain cooperative working relationships with team members and cross-functional partners.
• Comfortable working in warehouse environment. Ability to stand and walk for extended periods of time.
• Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) skills preferred.
• Ability to attain certification to operate powered equipment, including but not limited to Powered Industrial Trucks (PITs), electric/manual pallet jacks, and scissor lifts (certification available on-site through ePlus).

Position Specifics

The initial base salary range for this position is expected to be between $19.23 and $26.44 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-MY1

#IND1

What You’ll Do 

The Sr. Director of Credit Risk Analytics is a senior leadership role responsible for the full Credit Policy function — from strategy design through execution and measurement. You will own the credit program's analytical infrastructure, set the team's agenda, and be the primary accountable owner for portfolio profitability. This is a high-visibility role that requires equal parts strategic vision and quantitative rigor, with a strong bias toward structured experimentation and evidence-based decision-making. 

You will report directly to the Chief Risk Officer and serve as a key cross-functional partner to the Data Science, Finance, Product/Tech, and Sales teams. 

Credit Policy Strategy & Program Ownership 

• Define and own the Credit Policy roadmap, setting the team's agenda in alignment with company growth, risk appetite, and profitability objectives
• Determine which underwriting strategies, credit policy levers, and product term configurations to pursue — and in what sequence
• Partner with the Data Science team to translate policy intent into model inputs, scorecard strategies, and decisioning logic
• Ensure that credit policy decisions account for second-order effects, including merchant engagement and performance impacts associated with changes 

Experimentation & Strategy Measurement 

• Design, execute, and monitor controlled experiments (A/B tests, champion/challenger frameworks) for all material credit policy and product term changes prior to full rollout
• Establish rigorous experimental design standards that ensure clean attribution — isolating the impact of individual policy changes from macro, seasonal, and cohort effects
• Define the measurement framework for each test, identifying the appropriate primary and guardrail metrics
• Synthesize test results into clear, defensible recommendations and present findings to senior leadership and cross-functional partners 

Portfolio Performance Monitoring & Analytics 

• Own ongoing monitoring of portfolio health across a comprehensive suite of KPIs, including delinquency rates, roll rates, early buyout rates, loss curves, and terminal outcomes by cohort, vintage, vertical, and channel
• Build and maintain analytical frameworks that allow the team to quickly surface emerging portfolio trends and distinguish signal from noise
• Identify risk concentrations, underperforming segments, and policy gaps, and drive timely remediation through credit policy adjustments 

Portfolio Forecasting 

• Lead portfolio forecasting using a combination of horizontal and vertical performance metrics to produce reliable point-in-time portfolio performance projections
• Partner with FP&A and Capital Markets to ensure credit forecasts are integrated into financial planning, capital allocation, and investor reporting processes
• Develop scenario analysis and stress-testing capabilities to assess the portfolio's sensitivity to macroeconomic changes, product mix shifts, and channel growth assumptions 

Valuations Framework & Unit Economics 

• Design and own a valuations framework and model that enables analysts on the team to rapidly and reliably model the unit economics impact of changes to credit policy, product terms, and origination mix
• Ensure the model is flexible enough to support "what-if" scenario gaming across key levers (e.g., APR equivalents, payment cadence, term length, approval tier thresholds) while maintaining analytical integrity
• Work with Finance and Capital Markets to align valuation assumptions with capital markets pricing, funding cost structures, and investor reporting standards 

Team Leadership & Development 

• Lead, mentor, and develop a team of four: a Senior Analyst, Manager, Senior Manager, and Director — establishing clear goals, growth paths, and accountability structures
• Foster a culture of intellectual rigor, curiosity, and ownership within the team
• Build scalable analytical processes and documentation standards that reduce key-person dependency and support team growth as the business scales
• Represent the Credit Policy function in cross-functional forums and serve as a thought partner to peer leaders across Risk, Data Science, Product, and Finance 

About You (Qualifications) 

• Bachelor’s degree required, in a quantitative field such as Statistics, Mathematics, Economics, Business, or Engineering preferred
• 7+ years of experience in an analyst, data science, or consulting role
• 5+ years of experience in credit risk analysis, credit policy, or a closely related function within consumer or small business lending, leasing, or installment finance
• Prior experience with Lease-to-Own, BNPL, installment lending, other non-traditional consumer credit products preferred 
• Deep proficiency in credit performance analytics: delinquency curves, roll rate analysis, loss forecasting, vintage analysis, and cohort-based performance attribution
• Expert-level command of experimental design, including A/B testing, champion/challenger frameworks, and statistical significance testing; a demonstrated ability to isolate causal effects and defend attribution in complex, multi-variable environments
• Strong financial modeling skills including the ability to translate credit performance assumptions into unit economics, portfolio valuations, and P&L impact
• Proficiency in Excel, SQL, and Python; comfort working with large datasets and interfacing with data science and data engineering teams
• Proven ability to lead and develop analytical teams, including managing managers
• Exceptional communication skills — able to translate complex quantitative findings into crisp, actionable narratives for executive and cross-functional audiences
• High degree of intellectual honesty; comfortable challenging assumptions, acknowledging uncertainty, and changing course when data warrants it
• Strong instincts for prioritization in a fast-moving, resource-constrained environment 
• Location Requirement: This position requires regular in-person attendance at one of our two office locations (Richmond, VA or Arlington, VA). Candidates must already be located within a commutable distance to either location, as relocation assistance is not available at this time.

HR Operations Analyst

Summary: The HR Operations Analyst handles complex HR cases, resolves escalations, and partners cross-functionally to ensure smooth HR processes. They contribute to documentation, training, and process improvements.

Key Responsibilities:

• Resolve escalated employee and manager inquiries, providing guidance on more complex HR policies, benefits, payroll, onboarding, and performance management issues.
• Identify and propose process improvements for operational efficiency.
• Deliver accurate, consistent, and timely resolutions while analyzing root causes and recommending process improvements.
• Conduct advanced employee data management in HRIS systems (e.g., Workday), ensuring data accuracy, integrity, and compliance.
• Process higher-complexity transactions with precision.
• Collaborate with Tier III, HR Business Partners, and Centers of Excellence to resolve cross-functional or policy-sensitive issues.
• Monitor case trends and provide feedback to improve knowledge articles, SOPs, and training materials.
• Support service level agreements and quality metrics by identifying opportunities to streamline workflows.
• Coach and provide guidance to Tier I associates to ensure consistency and quality across the team.
• Participate in system testing, audits, and special projects that enhance HR operations delivery.
• Leads the end-to-end coordination and delivery of new hire orientation, including managing all logistics such as communications, catering, room setup, and giveaways, while partnering with cross-functional stakeholders to ensure a seamless and engaging onboarding experience.
• Other duties as assigned.

Knowledge & Skills:

• Working knowledge of HR policies, systems, and workflows.
• Problem-solving and critical thinking skills.
• Effective written and verbal communication.
• Ability to manage multiple tasks and prioritize.
• Preferred: Intermediate HRIS proficiency (e.g., Workday reporting, EIB loads).

Experience:

• 2–6 years of HR operations or shared services experience.

Education:

• Bachelor’s degree preferred or equivalent work experience.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

POSITION OVERVIEW

Are you passionate about solving complex puzzles and problems? Do you get excited by business data sets and analyzing data from the Internet of Things? Alarm.com is a rapidly expanding, entrepreneurial technology company that is seeking an individual that is ambitious, hardworking, has strong academic qualifications, and proven experience in a dynamic team environment to become a Data Analyst.

This position will be the main point of contact for the business reporting needs for our wide range of functions. This role will involve prioritization and delivery of strategic reporting and analyses to support these functions.

Few companies innovate across as broad of a range of technologies as Alarm.com. To be successful in this role, we are seeking a highly motivated person that adapts well to change and can easily navigate multiple priorities in a matrixed organization. This role will have a huge impact on data availability through turning data into insight that will help drive business decisions. 

RESPONSIBILITIES

• Develop and automate reports for solving the Business Intelligence (BI) and analytical needs of our full range of stakeholders. Collaborate with these stakeholders to establish the right metrics for monitoring the business.
• Gather functional requirements and work with product and engineering teams to deliver business metrics for our growing suite of products and services.
• Interpret business data and analyze results to provide ongoing reports.
• Provide data-driven analysis to support key decision-making for the growth of our businesses.
• Review data science models and convert them into reports for analysis and consumption.
• Communicate findings on a regular basis to all levels of business and management.
• Help train internal and external stakeholders in utilizing reporting tools and analyzing results.
• Set standards for data management and conceive projects needed to eliminate gaps between current state and future goals.
• Other duties as assigned.

REQUIREMENTS

• BA/BS in Computer Science, Management Information Systems, Data Science, Math, Physics, Engineering, Statistics, or relevant technical field. Advanced degrees preferred.
• 3 years of experience with using SQL for data analysis. Familiarity with other programming languages is a plus.
• 2 years of experience developing MicroStrategy reports and dashboards, and with the MicroStrategy architecture. Experience with other Business Intelligence (BI) tools may be considered.
• Demonstrated success when working cross-functionally and can translate technical content to a general audience.
• Understanding of Data Management and the data lifecycle.
• Excellent written/oral communication and interpersonal skills.
• Strong problem-solving skills.
• Willingness to learn new skills and tools and flexibility to accept a wide range of responsibilities in our innovative and entrepreneurial environment.
• Highly motivated, self-starter that can operate under minimal supervision. Ability to work on multiple projects simultaneously in a fast-paced environment

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

Appian’s Customer Success team partners with federal customers to advise and assist them in designing and securing Appian-based solutions. To support this mission, we are looking for a Senior Security Analyst to help federal customers establish cybersecurity strategies and high-level designs for both private cloud and on-premise deployments. This role also involves learning how to guide customers through the government’s IT security authorization process.

The ideal candidate is passionate about cybersecurity and eager to learn how to architect secure solutions for federal customers. You will gain hands-on experience with cloud platforms like Amazon Web Services (AWS) and Microsoft Azure, and assist in designing end-to-end managed services provided by the government. A willingness to dive into the NIST Risk Management Framework (RMF) and Authority to Operate (ATO) processes is essential, as you will support the development of System Security Packages (SSPs) and learn how to navigate RMF procedures under the guidance and mentorship of a senior cyber advisor. This is a great opportunity for someone looking to start a career in cybersecurity, with training and mentorship provided to help you build the foundational knowledge and skills needed for long-term success.

This role is based at our Headquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4-5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

To be successful in this role, you need:

• Learning and Applying RMF Processes: Gaining hands-on experience with the RMF steps, including system categorization, security control selection, implementation, assessment, authorization, and continuous monitoring.
• Supporting ATO and FedRAMP Authorization: Assisting in the preparation of Authorization to Operate (ATO) packages and understanding the FedRAMP authorization process to ensure compliance with federal security standards (FedRAMP).
• Collaborating with Senior Analysts: Working closely with experienced security analysts to design and implement security solutions that meet federal requirements.
• Continuous Learning: Staying updated on the latest federal cybersecurity policies and best practices to effectively support the security authorization process.

Basic qualifications:

• Bachelor’s degree in any Engineering discipline, Computer Science, Mathematics, Information Technology, or similar work
• An Active Government Clearance (Top Secret and above, without any limitations) is required for this opening
• Ability and interest to maintain an Active TS:SCI Clearance (CI or FSP), with the ability and willingness to perform work within cleared facilities (SCIF work is required)
• You are an expert IT systems administrator building, maintaining, scripting, patching, & managing hosts, databases, and interconnected Cloud services with at least 4+ years of experience

#LI-KC1

Overview

Leverage your telecommunications industry experience and subject matter expertise to identify, craft, and deliver industry campaigns that support targeted goals and objectives. As an industry specialist, you will research and report on financial, technological, and other factors that affect the telecommunications market and collaborate with key internal stakeholders to help define, execute, and measure the telecommunications marketing plan.

Responsibilities

• Create, manage, and execute campaign tactics and related internal communications to meet integrated campaign success goals, including
• Conferences, trade shows, seminars, webinars, and workshops
• Collateral including blogs, white papers, brochures, and articles
• Web and social media
• Press media and advertising
• Align and collaborate with multiple Esri teams including marketing, sales, product development, international distributors, training, and partner teams to successfully deliver campaigns and qualified leads
• Work with Industry Managers and Marketing Specialists to track campaign progress at every step and proactively work with internal and external customers to steer activities in the right direction
• Research, evaluate, and lead efforts on strategic industry positioning specific to the logistics industry; gain validation by internal and external experts
• Collaborate across business development and professional services teams for identification of industry-specific solutions requirements and the development of industry offers
• Develop and maintain a strong [specific] user community through printed material, on- line forums, and user groups
• Develop deep GIS domain expertise and be responsible for providing product demonstrations and industry expertise to support press and analyst briefings, partner engagements, and customer meetings

Requirements

• 5+ years of experience working in telecommunications industry
• Knowledge of GIS and its application within the telecommunications domain
• Excellent communication skills to include written, verbal, and presentation
• Highly organized, strongly self-motivated, and have the ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem resolution, and creative thinking skills
• Team player with strong interpersonal skills
• Bachelor's degree in related field, engineering, marketing, GIS, or geography
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Familiarity with Pardot and Salesforce

#LI-MJ1

#LI-Onsite

Sales Operations Analyst

Overview

Are you ready to join a high-performance, fast-moving, and collaborative GTM Operations team where your analytical skills will be the engine of our success? We are seeking a highly motivated Sales Operations Analyst to drive efficiency and provide critical insights in a fast-paced environment. This role requires high cross-functional collaboration & communication, strong analytical skills, and a relentless focus on optimizing our sales processes and performance. 

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

What You'll Do: 

Your primary mission will be to transform complex data into actionable strategies that empower our Sales leadership and improve team performance. Key responsibilities include:

Data Analysis & Strategy

• Identify business challenges and opportunities, using data analysis to provide strategic and tactical recommendations.
• Evolve problem-solving frameworks, develop and test hypotheses, and lead the implementation of new solutions, including developing a monitoring plan.

Reporting & Performance

• Own the process of reporting and analyzing sales pipeline, bookings, headcount, and productivity to identify trends and opportunities for growth.
• Conduct monthly and quarterly analysis to track sales quota achievement.
• Drive the health of the business through performance monitoring, analysis, process improvements, and key insights.

Planning & Process Improvement

• Provide critical analytical and administrative support for the annual planning process, specifically supporting the design and implementation of sales territory strategy.
• Manage ongoing escalations and act as a key cross-functional point of contact, ensuring smooth operations.
• Support various strategic sales operations projects.

Qualifications:

• Bachelor’s degree in math, physics, data science, or other STEM related field. 
• 2-5 years of analytical experience with a proven track record of transforming Sales or Financial Data into actionable strategies.
• Must be highly proficient in Google Sheets / Microsoft Excel, and other data systems like Salesforce.
• Passion for analytics and experience in a Sales Operations or FP&A Analytics role.
• Strong process development and writing experience.
• Experience with reporting platform such as Tableau or Looker is preferred
• Demonstrated ability to be highly motivated, a quick thinker and learner, and capable of working independently as well as part of a team.
• Highly organized, detail-oriented, and methodical approach to problem-solving.
• Willingness to jump in and assist in a variety of projects in a high-energy setting.
• Experience utilizing AI in data clean up, analysis and presentation of information as applicable.

The Principal GRC Security Analyst at Appian will play a key role in advising and assisting federal customers in designing, implementing, and maintaining secure Appian-based solutions. This position requires a strong understanding of cybersecurity principles, the government's IT security authorization process, and experience with the NIST Risk Management Framework (RMF) and Authority to Operate (ATO) processes. The Senior Analyst will leverage their experience to guide customers through the security authorization process, contribute to the development of secure architectures, and mentor junior team members. This role involves working with cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure in the context of government managed services.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

Responsibilities:

• Leading and Applying RMF Processes: Independently manage and execute the RMF steps, including system categorization, security control selection, implementation guidance, assessment support, authorization package development, and continuous monitoring for Appian-based solutions. 
• Driving ATO and FedRAMP Authorization: Take ownership of the preparation and management of Authorization to Operate (ATO) packages and lead the FedRAMP authorization process for federal customers, ensuring compliance with federal security standards. 
• Designing Secure Solutions: Architect secure end-to-end solutions for federal customers leveraging cloud platforms like AWS and Microsoft Azure, applying security best practices and federal requirements. 
• Mentoring Junior Analysts: Provide guidance and mentorship to junior security analysts, sharing your knowledge and experience in GRC and cybersecurity. 
• Collaborating with Customers and Internal Teams: Partner directly with federal customers and Appian’s Customer Success team to understand their security requirements and provide expert guidance on implementing cybersecurity strategies . Collaborate with senior cyber advisors to refine security approaches. 
• Contributing to Security Authorization Strategies: Play a significant role in developing and implementing comprehensive cybersecurity strategies for Appian deployments within federal environment. 
• Maintaining Knowledge of Federal Policies: Stay current with the latest federal cybersecurity policies, standards (including FedRAMP), and best practices to ensure ongoing compliance and effective security authorization support. 
• Contributing to System Security Packages (SSPs): Lead the development and maintenance of System Security Packages (SSPs) in accordance with RMF requirements. 

Qualifications:

• Bachelor’s degree in any Engineering discipline, Computer Science, Mathematics, Information Technology, or similar work. 
• An Active Government Clearance (Top Secret and above, without any limitations) is required. 
• Ability and interest to maintain an Active TS:SCI Clearance (CI or FSP), with the ability and willingness to perform work within cleared facilities (SCIF work is required). 
• Approximately 5+ years of experience as an IT systems administrator building, maintaining, scripting, patching, & managing hosts, databases, and interconnected Cloud services with significant experience in a security-focused role and a strong understanding of GRC principles.
• Demonstrated experience in navigating the NIST Risk Management Framework (RMF) and Authority to Operate (ATO) processes.
• Proven ability to contribute to the development of System Security Packages (SSPs).
• Experience with cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure, with a focus on security best practices for cloud environments.
• Passion for cybersecurity and a strong desire to architect secure solutions for federal customers. 
• Strong communication and interpersonal skills, with the ability to effectively advise and guide customers.

#LI-KC1

Position Overview

Alarm.com (ALRM) is a profitable, growing technology company delivering cloud based software and connected device solutions in the Internet of Things (IoT) space. As we scale globally across SaaS subscriptions and hardware offerings, our billing platforms and finance integrations are critical to revenue accuracy, dealer satisfaction, and operational efficiency.

We are seeking a Product Manager to support and evolve Alarm.com’s SaaS and hardware billing products and related ERP integrations. This individual contributor role focuses on execution across our homegrown billing systems, supporting ERP evaluation and migration efforts, and improving end to end billing experiences for internal teams and external dealers—under the guidance of senior product, finance, and engineering leadership.

This role partners closely with Finance, Accounting, Engineering, Billing, and Operations in a mission critical domain.

What You’ll Do

• Execute against the product roadmap for Alarm.com’s billing platforms
• Support billing workflows for SaaS subscriptions and hardware sales, including invoicing, credits, adjustments, and disputes
• Gather and document requirements for billing initiatives, including ERP billing evaluation and migration planning
• Develop and maintain a strong understanding of billing workflows, edge cases, and operational pain points
• Partner with Finance and Accounting to support billing accuracy, reconciliation, and revenue integrity
• Collaborate with Supply Chain to align hardware invoicing with shipments, RMAs, and inventory events
• Assist with ERP billing capability evaluations by documenting gaps, validating workflows, and supporting defined target state decisions
• Support phased billing migrations while helping minimize operational and revenue risk
• Partner with Billing Operations and Support to identify product improvements that reduce dealer inquiries
• Write detailed product requirements and validate complex billing scenarios with Engineering
• Define and track success metrics such as billing accuracy, cycle time, and support contact reduction
• Other duties as assigned

Required Experience

• 2-4+ years of product, technical product, or business systems experience (product management preferred)
• Experience working with billing, invoicing, payments, or financial systems
• Exposure to ERP platforms or integrations (e.g., Microsoft Dynamics 365, NetSuite, or similar)
• Experience partnering with Finance, Accounting, and Operations stakeholders
• Background as a Business Analyst, Systems Analyst, or Associate PM on financial or operational systems is acceptable
• Strong attention to detail in business critical domains

Domain Knowledge

• Working understanding of SaaS and hardware billing concepts (invoicing, credits, adjustments, proration, disputes)
• Familiarity with system integrations and cross platform data flows
• Ability and willingness to learn accounting and AR concepts quickly
• Ability to translate financial workflows into clear product requirements

Ways of Working

• Hands on, detail oriented, and comfortable learning complex systems
• Able to operate with mentorship and feedback in ambiguous environments
• Strong written and verbal communication skills
• Collaborative and effective in cross functional settings
• Willing to support production issues and billing escalations as part of a team
• Experience using AI tools to improve productivity is a plus

Nice to Have

• Experience with dealer, partner, or B2B billing models
• Exposure to subscription or usage based billing
• Experience improving operational efficiency or reducing support volume through product changes
• Experience in hybrid homegrown + ERP billing environments
• Familiarity with tools such as Power Platform, Jira, Confluence, and Figma

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

We are looking for a detail-oriented and strategic Product Analyst to support data-driven product development and decision-making. You will work closely with Product Managers, Designers, Engineers, and Business Stakeholders to uncover insights, monitor product performance, and guide strategy with clear, actionable analysis across TEGNA’s entire digital ecosystem.

Who you are

The Product Analyst is the nexus between consumer centered business strategy and enabling Digital Products at scale. You love diving into data, uncovering trends, and identifying patterns that others might miss. You are curious and impact-driven – asking thoughtful questions and are passionate about using data to drive real-world results. You thrive in cross-functional environments and are comfortable working with product managers, content leaders, engineers, designers, and marketers. You are a strong communicator who can translate complex data findings into stories that stakeholders understand and act on. You take pride in your work and sweat the small stuff—because you know the details matter. And moreover, you are committed to and inspired by our mission to serve local communities everywhere. 

Key Responsibilities:

• Product Analytics: Track, measure, and analyze user behavior across digital products to understand performance, identify trends, and surface insights.
• Data Storytelling & Visualization: Translate complex data into clear and compelling narratives through dashboards, reports, and presentations that inform product direction.
• Experimentation & A/B Testing: Design, execute, and analyze A/B and multivariate tests to validate new features, design changes, and growth experiments.
• Stakeholder Collaboration: Work with cross-functional teams to define KPIs, prioritize analytical needs, and drive alignment on metrics and measurement strategies.
• User Insights & Research Support: Combine qualitative user research with quantitative analysis to provide a full picture of the user journey and experience.
• Data Infrastructure & Tools: Collaborate with data engineering teams to improve event tracking, data pipelines, and tooling to ensure data accuracy and accessibility.

Requirements:

• 3–5 years of experience in product analytics, business intelligence, data science, or a related role.
• Strong experience in web analytics and dashboarding is required.
• Proficiency in SQL is essential, along with a working knowledge of visualization and analytics tools such as Tableau, Looker, Amplitude, Mixpanel, or Google Analytics.
• Strong analytical skills with experience in A/B testing, cohort analysis, funnel analysis, retention, and product performance tracking.
• Ability to communicate findings clearly to both technical and non-technical audiences.
• Familiarity with product development processes and agile environments.
• Bachelor’s degree in a quantitative field such as Statistics, Economics, Computer Science, or related discipline desired.

Preferred Qualifications:

• Experience working in agile, fast-paced product environments.
• Experience with scripting languages (e.g., Python or R) for advanced analysis.
• Familiarity with product management tools (e.g., Jira, Confluence).
• Background in consumer-driven domains.

Why Join Us?

• Be a critical voice in shaping product strategy through data.
• Work in a fast-paced, collaborative, and user-focused environment.
• Enjoy opportunities for growth, innovation, and real-world impact.
• Competitive salary, benefits, and opportunities for growth. #LI-MS1

Because You Deserve More Than Just a Job

As a Target Defense Network Analyst (TDNA), you will:

• Work with a team of engineers who will analyze system architectures/designs and identify mission critical vulnerabilities  in network architectures.
•  You will be responsible for the development of the SIGINT that will be analyzed and applied to this important DoD mission.  
• Work with complex systems and contribute to the soundness of system and network designs.
• You will have an opportunity to merge your skills with a team of other analysts, systems engineers, software engineers, and systems security engineers to ensure the customer’s systems are always mission ready.

You’ll Bring These Qualifications

• Education: Degree in Network Engineering, Systems Engineering, Information Technology, or related field (e.g., General Engineering, Computer Engineering, Electrical Engineering, Computer Science, Computer Forensics, Cyber Security, Software Engineering, Information Assurance, or Computer Security). Up to 18 semester hours of military training/coursework in networking, computer science, or cyber topics is equivalent to an Associate degree.

Experience:

• Must have completed basic customer target development training or equivalent.
• Demonstrated proficiency in application customer target development and discovery techniques.
• Demonstrated ability to conduct analysis of metadata and produce intelligence through the addition, updating, or analysis of information in appropriate mission databases.
• Must demonstrate strong knowledge of customer collection techniques and compliance with customer targeting policies and US Federal law.
• Must demonstrate strong knowledge of SIGINT production cycle and execution of its different phases.
• Must have AMOD Experience
• Fully cleared with FS
• 2 years’ applicable experience with a bachelor’s degree, OR
• 4 years’ applicable experience with associate degree

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at ELEVI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At ELEVI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$82,000 - $100,00

Why Work at ELEVI? 

To become an ELEVI employee is to become an integral part of the team. From Federal to Commercial, ELEVI offers our employees the ability to expand skills and fully engage their minds and passions. Each member of the team enjoys the opportunity to expand their career to meet their individual goals and objectives. We celebrate the ideas that bring about positive change, and the diverse talents and backgrounds that come together to create those ideas.

Our benefit packages encompass competitive compensation, financial and counseling services, retirement options, and health insurance programs. Coupled with work/life benefits to address significant life problems as well as everyday problems involved in juggling work, family, and life.  We trust you to take the time you need when you feel it's appropriate. No need to keep track or save up. We trust our employees and empower them to shape their work themselves so that we can achieve the best possible results.

ELEVI IS an equal opportunity employer (EOE) that empowers our people. It is the policy of ELEVI to provide equal employment opportunities to all employees and employment applicants—without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. We fearlessly drive change, because without diversity of thought and a commitment to equality for all, there is no moving forward. Reasonable accommodations are available for qualified individuals with disabilities, upon request. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.

Staff Full Stack Engineer

Location: Richmond, VA, McLean, VA, or Jersey City Area, NJ

Work Environment: Hybrid

Role Summary:

We are seeking a highly experienced Staff Full Stack Engineer to lead the architecture, development, and scaling of our next-generation, cloud-based platforms. This role is ideal for a senior technical leader who thrives in both hands-on engineering and strategic influence. You’ll own key architectural decisions, guide engineering best practices, mentor teams, and drive major multi-team initiatives that shape the future of our technology organization.

What You’ll Do:

• 60% coding, 20% design, 20% leadership and influence
• Lead architectural strategy across teams and set long-term technical direction
• Unblock engineering teams and design scalable, high-performance solutions
• Drive major cross-team initiatives aligned with product and business priorities
• Make high-impact architectural and technical decisions
• Promote a culture of learning, ownership, and technical excellence
• Contribute to planning, budgeting, and understanding financial drivers

What You Need:

• 8+ years developing with JavaScript/TypeScript and one OO language (Java, Go, C/C++, C#, Python, etc.)
• 6+ years architecting and delivering Micro Frontends or similarly complex cloud-based systems (AWS, GCP, Azure)
• Experience with WebGL, D3.js, or SVG visualizations
• Experience with modern UI libraries (e.g., Angular Material)
• Hands-on experience with Terraform and AWS or other IaC/cloud environments
• Deep understanding of Data Structures, Algorithms, frontend best practices, UI/UX, design systems, accessibility, and responsive design
• Strong background in Agile/Scrum and optimizing global, enterprise-scale software
• Excellent communication and collaboration skills
• Familiarity with SOAP, REST, XML, JSON, HTML, GraphQL, RPC

What's Nice to Have:

• Graduate degree in Computer Science or equivalent
• Strong system design experience (scaling, reliability, design patterns)
• Professional speaking or client-facing experience
• Background in supply chain, cyber supply chain, risk, or analytics
• Experience building modern web platforms from the ground up

Additional Knowledge & Skills

• Expertise in Micro Frontends and large-scale frontend architecture
• Strong skills in cross-browser compatibility, mobile responsiveness, accessibility, performance optimization, and advanced debugging
• Ability to define and champion a “Golden Path” for frontend development
• Strong balance of code quality and delivery speed
• Highly collaborative with strong problem-solving and communication abilities
• Skilled in guiding architectural decisions and influencing technical direction

Why You’ll Love Working at Exiger:

• High-performance culture rooted in accountability, collaboration, and a shared commitment to excellence.
• Discretionary Time Off for all employees, with no maximum limits on time off
• Industry leading health, vision, and dental benefits
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible, hybrid approach to working from home and in the office where applicable
• Focus on wellness and employee health through stipends and dedicated wellness programming
• Purposeful career development programs with reimbursement provided for educational certifications

#LI-Hybrid

This is a full-time hybrid opportunity.

FP&A Analyst – Forecasting & Consolidation

Location: United States

Work Environment: Hybrid or Remote

Role Summary:

We’re looking for a highly analytical and detail-oriented FP&A Analyst to join Exiger’s Finance team and play a critical role in the health of our financial engine. Reporting to the VP of FP&A, you’ll own our rolling forecast process, consolidate budgets across departments, and deliver scenario modeling that helps guide key business decisions.

This role is perfect for someone who thrives at the intersection of planning, data, and strategy—connecting accounting actuals, business intelligence, and forward-looking performance metrics in a fast-paced, PE-backed SaaS environment.

What You'll Do:

• Maintain and update the company’s master financial model, including the P&L, balance sheet, and cash flow statements.

• Own the monthly rolling forecast process—collecting inputs from department leads and FP&A partners.

• Analyze variances between budgeted and actual performance, surfacing actionable insights and recommendations.

• Collaborate with Accounting to ensure accuracy and consistency in actuals feeding into forecasting.

• Run scenario and sensitivity analyses to evaluate the impact of revenue, margin, and expense levers.

• Support the annual operating plan and long-range financial planning processes.

• Ensure forecasts align with key SaaS KPIs and the expectations of our private equity sponsors.

What You Need:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field; MBA or advanced certification a plus.

• 2–4 years of experience in FP&A, financial modeling, or corporate finance (SaaS or high-growth tech preferred).

• Deep understanding of forecasting techniques, financial statements, and budget consolidation.

• Advanced Excel or Google Sheets skills (e.g., macros, pivot tables, multi-scenario modeling).

• Experience using FP&A planning tools such as Anaplan, Adaptive Insights, or similar platforms.

• Comfortable with BI tools (e.g., Tableau, Looker, or Power BI) and data warehouses (Snowflake preferred).

• Highly organized and deadline-driven, with the ability to manage multiple priorities in a dynamic environment.

• Excellent communication skills—able to clearly translate numbers into narrative for business partners.

• Must be authorized to work in the United States without the need for current or future visa sponsorship.

Why You'll Love Working at Exiger:

• High-performance culture rooted in accountability, collaboration, and a shared commitment to excellence.

• Discretionary Time Off with no maximum limits

• Industry-leading health, vision, and dental benefits

• Competitive compensation package with bonus potential

• 16 weeks of fully paid parental leave

• Hybrid flexibility (in-office and remote work)

• Dedicated wellness programs and stipends

• Career development support and reimbursement for certifications

#LI-hybrid

Senior Database Administrator 

Role Summary:

Exiger is seeking a motivated, self-driven Senior Database Administrator who designs, builds and optimizes database, works within a continuous integration and delivery pipeline, and embraces test automation as a discipline. You will manage core transactional databases and cloud data platforms, ensuring they are secure, performant, resilient, and aligned with our data strategy. You’ll work closely with engineering, data, and security teams to support new product features, data initiatives, and ongoing operational excellence.

What You’ll Do: 

• Architect and evolve cloud-native data platforms for production and analytics (RDS, Snowflake, S3, Iceberg, Trino/Athena).
• Drive architectural changes to improve scalability and reduce cost, including migration to open, storage-centric designs.
• Own performance optimization across data workloads, partnering on query, schema, and data model improvements.
• Lead modern data architecture beyond traditional databases (data lakes, open table formats, decoupled compute).
• Design and own high availability, disaster recovery, and multi-region strategies, balancing resilience, performance, and cost.
• Apply FinOps best practices to analyze and optimize cloud data spend.
• Collaborate cross-functionally with engineering, infrastructure, and security teams.
• Promote DevOps and platform best practices (IaC, automation, self-service, lifecycle management).
• Define standards for scalable, reliable, and cost-transparent data storage and access.
• Ensure security, compliance, and governance across databases and lakehouse platforms.
• Mentor engineers and DBAs on modern, cost-aware cloud data architecture.

Technical Environment

• Cloud platforms: AWS, GCP, and/or Azure
• Managed and self-managed databases: Snowflake, MySQL, SQL Server
• Lakehouse environments: S3, Iceberg Tables, Trino
• Infrastructure-as-Code: Terraform, AWS CloudFormation
• Monitoring, alerting, and observability tooling: DataDog, Kibana
• High-volume, highly regulated datasets

What You Need: 

• 8+ years of experience in database administration with increasing ownership of cloud architecture decisions
• Deep expertise in cloud-based database design, cost and efficiency planning, performance tuning, and scaling strategies
• Hands-on experience with high availability, replication, backup, and disaster recovery in the cloud
• Strong understanding of cloud networking, security, and identity as it relates to data platforms
• Experience supporting enterprise SaaS platforms with strict uptime and compliance requirements
• Prior experience in compliance, risk, financial services, or data-intensive SaaS environments preferred

Why You’ll Love Working at Exiger:

• High-performance culture rooted in accountability, collaboration, and a shared commitment to excellence.
• Discretionary Time Off for all employees, with no maximum limits on time off
• Industry leading health, vision, and dental benefits
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible, hybrid approach to working from home and in the office where applicable
• Focus on wellness and employee health through stipends and dedicated wellness programming
• Purposeful career development programs with reimbursement provided for educational certifications

#LI-Hybrid

This is a full-time hybrid opportunity.