The role:

The Brand Executive is a field sales position responsible for driving business, brand loyalty and brand recognition in a defined, geographic territory through both new business development and existing business growth strategies.

The assigned territory includes the states of Tennessee and Alabama.

At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a competitive salary range of $90,000 - $97,450 plus bonus and car allowance.

What you will do:

The Brand Executive works together with an account team to grow territory and salon sales through product education sell-in and sell through strategies, business consultation, merchandising, promotions and relationship management.

The Brand Executive reports into the Regional Sales Manager for their specific, geographic territory and has predetermined targets for both new business development and growth of existing accounts.

• Create a powerful, trusting relationship with salon owners, stylists and employees
• Rotation management inclusive of both existing and new business development
• Maintain funnel of potential new business
• Work with Regional Brand Managers to determine and support sell-in and sell-through strategies at a salon-by-salon level
• Deliver highest quality in-salon presentations and product classes
• Launch new salons and retail accounts
• Meet new business goals
• Sell in new products to existing salons
• Achieve individual revenue goals by educating and consulting with the salon owners, managers, and stylists
• Support retail segment sales through merchandising and promotional activity.
• Manage a systematic meeting schedule for assigned accounts.
• Execute strategic education plans for each salon in territory of focus accounts.
• Promote, plan, coordinate and help execute regional and national company-sponsored, business development and educational events
• Attend all company provided meetings and trainings
• Overnight travel up to 75%

What you will need:

• Bachelor's degree or minimum of 3-5 years of relevant sales and retail experience.
• Candidates with outside sales and salon industry experience preferred
• Strong communication and presentation skills
• High sales drive
• Ability to prospect and close new business
• Strong negotiation skills
• Strategic and analytical thinking
• Service oriented
• Adaptable to working with and educating various personality types
• Competitive and collaborative
• Computer Skills: Word, Excel, Outlook, and general comfort with new programs

How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and create our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with great compensation packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

Kao USA is an Equal Opportunity Employer, including disabled and veterans.

#LI-BP1

The role:

The Brand Executive is a field sales position responsible for driving business, brand loyalty and brand recognition in a defined, geographic territory through both new business development and existing business growth strategies.

The assigned territory includes Northern New Jersey above highway 78 to Hoboken.

At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a competitive salary range of $62,000 - $66,550 plus bonus and car allowance.

What you will do:

The Brand Executive works together with an account team to grow territory and salon sales through product education sell-in and sell through strategies, business consultation, merchandising, promotions and relationship management.

The Brand Executive reports into the Regional Sales Manager for their specific, geographic territory and has predetermined targets for both new business development and growth of existing accounts.

• Create a powerful, trusting relationship with salon owners, stylists and employees
• Rotation management inclusive of both existing and new business development
• Maintain funnel of potential new business
• Work with Regional Brand Managers to determine and support sell-in and sell-through strategies at a salon-by-salon level
• Deliver highest quality in-salon presentations and product classes
• Launch new salons and retail accounts
• Meet new business goals
• Sell in new products to existing salons
• Achieve individual revenue goals by educating and consulting with the salon owners, managers, and stylists
• Support retail segment sales through merchandising and promotional activity.
• Manage a systematic meeting schedule for assigned accounts.
• Execute strategic education plans for each salon in territory of focus accounts.
• Promote, plan, coordinate and help execute regional and national company-sponsored, business development and educational events
• Attend all company provided meetings and trainings
• Overnight travel up to 75%

What you will need:

• Bachelor's degree or minimum of 3-5 years of relevant sales and retail experience.
• Candidates with outside sales and salon industry experience preferred
• Strong communication and presentation skills
• High sales drive
• Ability to prospect and close new business
• Strong negotiation skills
• Strategic and analytical thinking
• Service oriented
• Adaptable to working with and educating various personality types
• Competitive and collaborative
• Computer Skills: Word, Excel, Outlook, and general comfort with new programs

How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and create our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with great compensation packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

Kao USA is an Equal Opportunity Employer, including disabled and veterans.

#LI-BP1

The role:

The Brand Executive is a field sales position responsible for driving business, brand loyalty and brand recognition in a defined, geographic territory through both new business development and existing business growth strategies.

The assigned territory includes Northern New Jersey above highway 78 to Hoboken.

At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a competitive salary range of $62,000 - $66,550 plus bonus and car allowance.

What you will do:

The Brand Executive works together with an account team to grow territory and salon sales through product education sell-in and sell through strategies, business consultation, merchandising, promotions and relationship management.

The Brand Executive reports into the Regional Sales Manager for their specific, geographic territory and has predetermined targets for both new business development and growth of existing accounts.

• Create a powerful, trusting relationship with salon owners, stylists and employees
• Rotation management inclusive of both existing and new business development
• Maintain funnel of potential new business
• Work with Regional Brand Managers to determine and support sell-in and sell-through strategies at a salon-by-salon level
• Deliver highest quality in-salon presentations and product classes
• Launch new salons and retail accounts
• Meet new business goals
• Sell in new products to existing salons
• Achieve individual revenue goals by educating and consulting with the salon owners, managers, and stylists
• Support retail segment sales through merchandising and promotional activity.
• Manage a systematic meeting schedule for assigned accounts.
• Execute strategic education plans for each salon in territory of focus accounts.
• Promote, plan, coordinate and help execute regional and national company-sponsored, business development and educational events
• Attend all company provided meetings and trainings
• Overnight travel up to 75%

What you will need:

• Bachelor's degree or minimum of 3-5 years of relevant sales and retail experience.
• Candidates with outside sales and salon industry experience preferred
• Strong communication and presentation skills
• High sales drive
• Ability to prospect and close new business
• Strong negotiation skills
• Strategic and analytical thinking
• Service oriented
• Adaptable to working with and educating various personality types
• Competitive and collaborative
• Computer Skills: Word, Excel, Outlook, and general comfort with new programs

How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and create our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with great compensation packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

Kao USA is an Equal Opportunity Employer, including disabled and veterans.

#LI-BP1

Build the team. Drive the results. Own the outcome.

At Stress Free Auto Care, our General Managers operate like business owners, You will lead the daily operation of a high-volume service business with direct accountability for profitability, team performance, operational execution, and customer experience. 

Over the past six years, Stress Free Auto Care has grown to 30 locations, becoming one of the fastest-scaling automotive service companies in the country. We are now entering our next phase of growth with plans to expand to 300 locations over the next four years. As we scale, high-performing General Managers will have significant opportunities to grow into multi-unit and senior leadership roles. 

This role is designed for strong operators and business leaders who enjoy analyzing performance, improving operations, and developing high-performing teams. You will have ownership of the location's results from revenue growth and margin performance to team productivity and customer satisfaction. 

Prior automotive experience is not required. We provide a two-week intensive training program that equips leaders from retail, hospitality, service and other operational industries with everything they need to succeed.

Key Responsibilities

• Own the financial performance of the business, managing daily and monthly P&L results while making operational decisions that improve revenue, margins and overall profitability. 
• Drive revenue growth and gross profit performance by identifying new business opportunities, improving team sales execution, and managing pricing, productivity, and cost controls. 
• Lead and develop a high-performing team, including hiring, training, coaching, performance, management, and creating a culture of accountability and continuous improvement. 
• Optimize operational efficiency, using both real-time observation and performance data to ensure smooth workflows, strong productivity, and consistent execution. 
• Deliver exceptional customer experiences by maintaining high service standards, resolving customer concerns, and implementing improvements that increase retention and loyalty. 
• Leverage technology and operational systems to manage performance, monitor key metrics, and make data driven decisions that improve the business. 

What We're Looking For

• Proven operational leadership experience managing a business unit, location, or department with accountability for performance outcomes. 
• Strong financial and business acumen, with the ability to analyze performance metrics, interpret P&L data, and make operational decisions that improve profitability. 
• Experience leading revenue-driven teams, with a track record of improving sales performance, productivity, and margin management.
• Demonstrated success developing teams, including hiring, coaching, performance management, and building a culture of accountability and results. 
• Operational instincts and problem-solving ability, with the capacity to quickly assess a business, identify opportunities for improvement, and execute solutions. 
• Comfort working in fast-paced environments where leaders are expected to take ownership and drive measurable outcomes. 
• Ability to quickly learn and utilize new technology platforms to manage operations and performance. 

Physical Requirements

• Lift up to 50 lbs as needed.
• Work with tools overhead and in tight spaces.
• Stand and walk for the majority of the workday in a high-volume environment.
• Have the dexterity to use hand tools efficiently and drive manual transmission vehicles.

What We Offer

Compensation: $100,000 - $120,000 Base Salary + $20,000 - $30,000 Annual Bonus (Paid Monthly) + up to 6% Gross Profit Share

• Medical, Dental & Vision insurance coverage begins the first of the month following your start date
• Paid Time Off, Paid Sick Time & Company Paid Holidays
• 401(k) retirement plan with up to 4% matching
• Two week leadership and operations training program designed to set you up for success in the role
• The opportunity to join a rapidly scaling company, with clear pathways into multi-unit and senior leadership roles as we grow from 30 to 300 locations.

Lead the team. Drive the revenue. Deliver the experience. 

At Stress Free Auto Care, our Assistant General Managers play a critical leadership role in driving business performance. This position focuses on revenue growth, team performance, and operational execution, ensuring both the customer experience and operational productivity meet the highest standards. 

Over the past six years, Stress Free Auto Care has grown to 30 locations, becoming one of the fastest-scaling automotive service companies in the country. We are now entering our next phase of growth with plans to expand to 300 locations over the next four years. As we scale, high-performing leaders will have significant opportunities to grow into General Manager, multi-unit, and senior leadership roles. 

This is a hands-on leadership role that blends sales, team leadership, and operational management. You will work directly with customers while also coaching and managing the team responsible for delivering results. 

Prior automotive experience is not required. We provide a two-week intensive training program that equips leaders from retail, hospitality, and other customer-focused industries with the tools needed to succeed. 

Key Responsibilities

• Drive revenue performance and sales execution, both through your own customer interactions an dby coaching the team to improve recommendations, service conversion, and average ticket value. 
• Lead and manage a team of service advisors and technicians, ensuring strong performance, accountability, and productivity across the operation. 
• Monitor sales performance and margin management, helping the team balance revenue growth with strong cost controls and operational efficiency. 
• Manage team performance end-to-end, including hiring, training, coaching, performance management, and when necessary, making termination decisions. 
• Improve operational efficiency and customer throughput, ensuring workflows, staffing, and productivity support a high-performing operation. 
• Engage directly with customers, building trust, resolving concerns, and delivering a high-quality experience that drives long-term loyalty. 
• Support the financial performance of the business, using operational metrics and performance data to improve team productivity, sales execution, and customer satisfaction. 
• Leverage technology and operational systems to track performance, monitor key metrics, and ensure operational consistency. 

What We're Looking For

• Proven experience leading teams in a customer-facing environment, with responsibility for driving performance and accountability. 
• Strong sales leadership skills, including experience coaching teams to improve revenue performance, conversion rates, or customer spend. 
• Experience managing employee performance, including hiring, coaching, corrective action, and terminations. 
• Operational instincts and decision-making ability, with experience improving efficiency, productivity, or service throughput. 
• Strong customer communication skills, with the ability to build trust, resolve concerns, and confidently recommend services or solutions. 
• Comfort working in a fast-paced environments where leaders are expected to balance team leadership, operational management, and customer engagement. 
• Ability to quickly learn and utilize new technology platforms used to manage operations and performance. 

Physical Requirements

• Lift up to 50 lbs as needed.
• Work with tools overhead and in tight spaces.
• Stand and walk for the majority of the workday in a high-volume environment.
• Have the dexterity to use hand tools efficiently and drive manual transmission vehicles.

What We Offer

Compensation: $70,000 - $90,000 Base Salary + $15,000 - $20,000 Annual Bonus (Paid Monthly) + up to 4% Gross Profit Share

• Medical, Dental & Vision insurance coverage begins the first of the month following your start date
• Paid Time Off, Paid Sick Time & Company Paid Holidays
• 401(k) retirement plan with up to 4% matching
• Two week leadership and operations training program designed to set you up for success in the role
• The opportunity to join a rapidly scaling company, with clear pathways into multi-unit and senior leadership roles as we grow from 30 to 300 locations.

Who We’re Looking For -  Reporting to the Vice President, Retail, MANSCAPED® is seeking an experienced Senior Retail Trade Manager to own the in-store strategy and execution that converts brand investment into retail growth. The Senior Trade Marketing Manager serves as a critical link between sales and marketing, ensuring seamless collaboration to maximize in-store effectiveness and optimize our resources and investments. This role is responsible for integrating retail, marketing, and creative functions. You will work closely with cross-functional teams to build consensus, identify new opportunities, and leverage creative and marketing assets to drive incremental retail growth. 
  

The MANSCAPED® Way - At MANSCAPED®, what we do matters – but how we do it matters more. We take ownership of our work, showing up with accountability and a commitment to quality at every level. We work as one team, guided by a belief to unite, never divide, and to lead with empathy in how we support and challenge one another. The best ideas win, and they come from keeping our egos in check and our standards high. We stay humble, open to learning, and willing to grow. We bring fun to the journey, because great work shouldn’t come at the expense of enjoying what you do. We stay nimble and innovative, always looking for smarter and better ways to get things done. Ball work is honest work, and that mindset shows up in everything we do, including our proud partnership with the Testicular Cancer Society and our commitment to raising awareness of the ball-busting disease.

Responsibilities  

• Orchestrate the seasonal and product launch Go-to-Market calendars, ensuring all marketing initiatives are synchronized with retail reset windows with retail partners including but not limited to Target, Walmart, and Best Buy 

• Act as the primary marketing liaison for key retail accounts, pitching bespoke promotional programs and Go-to-Market / Trade Marketing plans that align MANSCAPED’s goals with the retailer’s specific category objectives 

• Collaboration with the Retail Fixture Team to represent the retailers’ needs in the design, production, and placement of high-impact Point-of-Sale (POS) displays and signage, ensuring the brand’s premium identity is maintained through rigorous retail audits and field team coordination while integrating stories with the internal Marketing team 

• Collaborate with the retail account teams to analyze sell-through data and ROI on trade spend to design high-conversion promotional mechanics, adjusting tactics in real-time to maximize incremental sales growth 

• Serve as the "connective tissue" between Sales, Brand Creative, and Operations to ensure product messaging is consistent and supply chain readiness supports all retail marketing activations 

• Partner with internal Retail Digital Media team to develop and execute omnichannel strategies (e.g., Roundel, Walmart Connect), bridging the gap between digital discovery and physical in-store conversion 

• Collaborate with the internal Marketing team to manage the trade marketing budget with high accountability, allocating resources across different channels to ensure the highest impact for every dollar spent on in-store activation 

• Partner with Marketing and Creative teams to own the end-to-end digital retail experience from optimizing Product Description Pages (PDPs) on Target.com, Walmart.com, and similar platforms, to managing New Product Innovation (NPI) launches that create a seamless, cohesive omnichannel path to purchase 

• Direct the full lifecycle of industry trade shows and retail partner conferences (e.g., CES, retail summits), managing everything from booth design and logistics to lead generation and post-event ROI analysis 

• Design comprehensive product training programs and educational toolkits for retailer field teams and in-store associates, ensuring they are empowered to communicate MANSCAPED®’s unique value propositions and technical features effectively 

• Launch and manage "Staff Advocacy" initiatives, such as incentive programs or digital training modules, to increase "share of mind" among store employees and ensure MANSCAPED® is their top-recommended brand 

• Serve as the primary intelligence loop between the retail floor and Manscaped marketing, partnering with Retail Analytics to monitor competitor activity and emerging trends while translating field observations and trade show insights into actionable improvements for future GTM plans, product launches, and marketing assets   

• Other duties as needed 

Qualifications:   

• Strong background in marketing, retail, and visual merchandising, with proven expertise in Go-to-Market strategies and execution 

• A deep understanding of retailers (Target, Walmart, Best Buy) and consumer behavior  

• 6+ years of experience in trade marketing or retail marketing, with demonstrated ownership of Go-to-Market planning and execution across major mass or consumer electronics retailers 

• Proven ability to manage retail account relationships, including building and pitching tailored promotional programs and trade marketing plans that balance brand objectives with retailer category goals 

• Hands-on experience with in-store marketing, including POS display development, visual merchandising, planogram compliance, and retail audit processes  

• Strong analytical and commercial acumen, with the ability to interpret sell-through data, evaluate trade spend ROI, and translate findings into high-conversion promotional strategies and real-time optimizations 

• Fluency in omnichannel retail marketing, including familiarity with retail media networks (e.g., Roundel, Walmart Connect) and experience optimizing digital shelf content (PDPs, search, imagery) across retailer platforms. 

• Exceptional cross-functional collaboration skills, with a track record of aligning Sales, Creative, and Operations teams around shared retail timelines, messaging frameworks, and activation readiness 

• Budget management experience, including allocating trade marketing spend across channels, tracking performance against investment, and making resource decisions with accountability to business outcomes 

• Strong communicator and facilitator, comfortable developing training materials, presenting to retail partners, and representing the brand at trade shows and industry conferences  

MANSCAPED® Benefits 

• Take time to find balance and rejuvenate your senses. Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones. We value your need for a healthy work-life balance

• Health comes first, always. We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover  

• Your mental health matters. Take 3 paid mental health days to recharge and take care of your emotional well-being

• We offer 9 paid holidays throughout the year to give you the opportunity to celebrate important moments and take a break from work

• Some call it pet insurance, we call it Paws & Claws coverage. Our plan helps you take care of your furry family members, giving you peace of mind

• Our comprehensive life insurance, AD&D and long-term disability coverage provide financial security for you and your family in case of unexpected events

• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), ensuring you and your family are well-covered

• If you're facing life's challenges, our confidential Employee Assistance Program offers resources to help you navigate them

• Add a layer of protection from the unexpected costs of emergencies and unexpected illnesses. Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times

• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match

• We are a remote-first employer. You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage

• Enjoy a generous discount on our products as part of our employee discount program, making holiday and birthday shopping a breeze

• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle. From step competitions to mindfulness sessions, join your colleagues in fun and motivating activities that boost your physical and mental well-being

• We support our families by offering paid parental leave to support you during a pivotal time in your life, adding to the family!  

• We like to cheer each other on. Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements

• We encourage community involvement by offering one paid volunteer day per year, allowing you to support a cause that means the most to you

• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement. Join us and be part of an exciting journey with a company that values its employees  

About the Role: Are you interested in expanding your career in Lifecycle marketing? The WITHIN team is growing, and we’re looking for a passionate, motivated Account Manager who is willing to take the lead across multiple retention channels such as email, SMS, push and loyalty. This is a unique opportunity in a rapidly expanding company.

Responsibilities include but are not limited to;

• Work across a portfolio of clients managing day to day while driving strategy towards longer term objectives
• Daily account management and optimization
• Implementing proprietary technology and best practices
• Responsible for driving, creating, managing, optimizing and reporting on campaigns
• Define and implement measurement strategies and delivering insights reports that align with client marketing and business objectives
• Interface and partnering with SBUs such as creative, client service and analytics
• Manage client calls and conduct client presentations

Requirements

• Bachelor’s Degree or equivalent experience (minimum 5 years of experience in retention marketing at an agency, brand or ad tech partner)
• A minimum of 2 years of Salesforce Marketing Cloud experience
• Experience with other ESP’s (Braze, or Klavyio are preferred) required
• Experience with Google Analytics or Adobe Analytics required
• Experience and/or passion working with DTC brands 
• General business acumen
• Strong project management and ability to lead 
• Go-getter attitude with a desire to work in a fast-paced, exciting environment
• Team player
• Solution focused individual who thinks outside the box for clients
• Working knowledge of Powerpoint and Excel (conditional statements, pivot tables and vlookups)
• Ability to present data to clients in a meaningful way

Our interview process includes, but is not limited to, the following:

• Cognitive Aptitude and Typing Test

We offer a competitive salary and benefits based on ability level, including:

• Unlimited vacation policy
• Monthly Phone Stipend
• Comprehensive Medical, Dental, and Vision insurance options
• 401(K) plan with matching
• Dog friendly office
• Hybrid work opportunity
• Bonus Perk - Seamless allowance

Total compensation based on education, experience, and skills level ($67,500-$208,921)

• Level 1 - Possesses essential capabilities.
  • $67,500-$95,784
• Level 2 - Possesses developing capabilities.
  
  • $95,784 -$124,068
• Level 3 - Possesses notable capabilities.
  
  • $124,068 -$152,352
• Level 4 - Possesses strong capabilities.
  
  • $152,352 -$180,637
• Level 5 - Possesses advanced capabilities.
  
  • $180,637 -$208,921

THE ROLE

Merchandising Manager, Young Adult

We are looking for a Merchandising Manager to join our growing Merchandising team. In this role, the Merchandising Manager, Young Adult role is responsible for introducing a targeted assortment toward a younger age demographic to the Quince’s offering for Men and Women. This person will be mainly responsible for launching and expanding the age 22-30 product assortment.

At Quince, we believe that everyone deserves access to high quality products at radically affordable prices.  We believe the marketplace for consumer products is inundated with too many options, and customers find product quality difficult to determine and yet frequently pay more for a variety of things that can be delivered at much lower prices. Our goal is to find the best products in the marketplace and connect the makers of these goods directly to the customers who want them. Quince has proven the consumer value proposition in the apparel and accessories categories, especially within the men’s sweaters space and has built a loyal, repeat consumer base.  We want to build on that value proposition and continue to scale the Men's and Women’s category in both existing and new product classes.  

Quince's growth and success is directly tied to the performance and success of this role. The person in this role will be an innovator at heart leveraging the attributes below to build and run our emerging categories strategy:* Experience in retail merchandising for the Women’s apparel categories* Strong and structured problem solver* Data driven decision maker* Deep understanding of consumer/ retail sector dynamics* Able to leverage technology to build and scale the product strategy* Independent learner and executor* Strong communicator* Collaborative, especially with external partners

Requirements

• Role is based in San Francisco California, with 3 days per week in office requirement.
• 8+ years of retail merchandising experience in the Women’s apparel category, preferably with luxury expertise
• E-commerce experience and/or DTC experience preferred
• Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities
• Product obsessed with experience in leveraging data tools and external sources
• Critical eye to anticipate customer needs (both the “science” and “art” of retail merchandising)
• Highly organized, detail-oriented and analytical with focus on execution, problem-solving, improving processes and brand enhancement
• Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges
• Excellent written and verbal communication, presentation, and interpersonal skills
• Motivated by working in a fast-paced collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success

Preferred:

• Bachelor’s Degree, preferred

We are looking for a Sr. Risk and Renewals Operations Manager to develop and manage a world-class customer renewal and risk management operation. You will focus on operationalizing churn mitigation and renewal excellence, taking high-level risk identification and commercial strategies and converting them into scalable, automated processes. Your objective is to move the organization toward a disciplined, proactive risk management motion and optimized renewal process that protects our global recurring revenue base.

You Will

• Standardize Renewal Journeys: Design and implement renewal paths based on customer value and complexity. This includes automating high-volume renewals and establishing workback schedules for enterprise-level accounts.
• Systematize Risk Workflows: Architect the CRM and Gainsight workflows necessary to move the organization toward 100 percent proactive risk identification at least 90 days prior to renewal.
• Manage Renewal Planning Rhythms: Develop and support the execution of renewal planning and forecasting rhythms. You will establish the recurring operational cadences needed to maintain visibility into the book of business and ensure proper accountability across Sales and Customer Success teams.
• Improve Forecasting Predictability: Own the weekly aggregation and formalization of the renewals forecast. You will drive the evolution of the reporting infrastructure that provides visibility into risk aging, engagement gaps, and forecast accuracy.
• Operationalize Mitigation Playbooks: Partner with leadership to design mitigation strategies. You will support the build-out of associated playbooks, enablement assets, and tracking mechanisms for the field.
• Enforce Commercial Policy: Support the development of commercial contract renewal standards and oversee adherence within Customer Success. You will ensure systems and processes are optimized to maximize successful on-time customer renewal.
• Continuous Process Improvement: Regularly audit and iterate on renewal processes to remove friction for our internal teams and our customers.

You Have

• 7+ years of experience in Renewals Operations, Sales Operations, or Commercial Risk Management in an Enterprise SaaS environment.
• Systems Thinking: Demonstrated ability to translate complex commercial policies into streamlined system workflows in Salesforce or Gainsight.
• Commercial Fluency: Strong understanding of SaaS contract mechanics, including multi-year terms, uplift caps, and termination logic.
• Analytical Discipline: Leverage retention data to diagnose root causes for cancellations and downgrades to design segmented, process-based mitigations.
• Collaboration Skills: Experience working cross-functionally with Legal, Finance, and Sales to formalize and scale commercial processes.

Smartsheet is looking for a Solutions Consultant in Professional Services Delivery to act as a strategic partner for our customers, helping them navigate complex business challenges through an advisory-led approach to professional services. You will help customers rethink their business processes by designing and deploying capabilities that leverage modern automation and AI-native solutions.

You will lead several concurrent projects, moving beyond basic implementation to deeply understand a customer’s core objectives and deliver solutions that drive digital transformation and measurable organizational change. We are looking for a consultant who balances technical execution with a consultative mindset—someone who can manage the details of project delivery while partnering with account teams to identify new opportunities for customer growth and expansion.

You will report to the Manager, Consulting. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.

You Will:

• Be the Expert in the Room: Lead your customers and your cross functional peers through strong business and technical acumen by advising them on best practices that drive measurable value, advising customers to modernize and optimize their workflows across a variety of industries and use cases.
• Lead Transformational Engagements: Partner with customers to design and implement strategic solutions, leveraging a broad range of Smartsheet capabilities to drive organizational change and maximize long-term value.
• Design Modern Solutions: Lead in-depth discovery sessions to understand business challenges and design custom solutions that incorporate AI-native functionalities and best-in-class automation.
• Iterate and Build: Develop Smartsheet solutions through prototyping and iterative sprints, incorporating frequent customer feedback to ensure the final product meets complex business needs.
• Validate and Quality Test: Review solution designs through internal testing and facilitate user acceptance testing with stakeholders to ensure deliverable accuracy and depth.
• Manage Project Outcomes: Take full ownership of project delivery, including timeline, deliverables, scope, and budget, while taking a proactive approach to mitigating risks in partnership with the customer team, internal project team, and internal account team.
• Commit to Continuous Learning and Innovation: Stay current on rapidly evolving industry trends and Smartsheet capabilities, maintaining an open mindset toward testing, learning, and sharing new delivery methodologies.
• Collaborate and Mentor: Partner with fellow consulting team members to share insights from customers and relevant industries and participate in the department’s mentor program both as a mentee and mentor.
• Partner on Expansion Opportunities: Identify product and services expansion opportunities, collaborating closely with Sales to influence account strategy and drive customer growth.
• Maintain Operational Standards: Consistently perform against individual and team KPIs, including target billable utilization, project margin targets, customer satisfaction ratings, and accurate data maintenance.
• Other duties as assigned.

You Have:

• A minimum of 4–5 years of relevant experience in management or technology consulting.
• A strong willingness and track record of performing within a team environment.
• A proven ability to succeed in fast-paced, growth-oriented environments and adapt quickly as customer needs, tools, and industry trends evolve.
• Hands-on experience in the configuration and implementation of leading-edge, web-based SaaS applications.
• A strong interest in working with leading-edge technologies and a drive to deeply understand how Smartsheet’s evolving capabilities, such as AI and automation, solve diverse business challenges.
• Experience applying change management and business process optimization strategies to help diverse user bases adopt new ways of working.
• Excellent verbal and written communication skills, with the ability to explain complex technical subjects to non-technical stakeholders.
• Experience with business process optimization and Agile project management methodologies.
• Ability to travel periodically (up to 40%) based on customer and business requirements.

Help us navigate the landscape of security and compliance, ensuring our platform remains a trusted solution for the world's leading companies. The Manager, Field Security role is critical to Smartsheet’s success, ensuring that internal controls and product features are communicated properly to customers and internal business operations. This role will report to the Sr Director, GRC Engineering  and work in our Bellevue, WA office, or remotely from anywhere in the US where Smartsheet is a registered employer.

Key Responsibilities

• Deal Acceleration - Capture new business by responding to customer security questionnaires and general security questions, ensuring impediments to closing deals are removed efficiently.
• Security Advisory - Retain and grow customers through direct engagement (high value and at-risk) and by providing security guidance for internal business operations.
• Security Evangelism - Enhance customer security and trust by providing industry-wide security expertise through podcasts, panels, and thought leadership.
• Leadership - Lead, manage, and grow a unified Field Security team, fostering a culture of customer security advocacy
• Operational Excellence - Continuously implement operational improvements and drive the delivery of accelerated processes to handle higher volumes and to increase velocity.
• Metrics & Reporting - Develop and maintain metrics and reporting to provide transparency into processes and highlight team performance against Service Level Agreements (SLAs).

Qualifications

• 10+ years of experience in Security Solutions, Sales Engineering, Security Architecture, or related fields.
• 5+ years of experience building and leading high-performing teams.
• Strong ability to partner with Sales, Marketing, Engineering, and Product teams.
• Knowledge of NIST 800-53, ISO, SOC 2, and FedRAMP Moderate/IL4.
• Professional certifications such as CISA, CRISC, or CISSP are preferred.
• Excellent written and verbal communication skills, with experience in public speaking or creating external-facing content.
• A collaborative approach with the ability to work independently and influence stakeholders at all levels to drive remediation and consensus.
• Legally eligible to work in the U.S. on an ongoing basis
• BS or MS in Computer Science, a related field, or equivalent industry experience

Smartsheet is seeking a Principal Partner Marketing Manager to lead and scale co-marketing programs across our ecosystem of strategic technology and channel partners. This role influences and executes partner marketing strategy, program design, and budget. You will own the end-to-end marketing relationship with a portfolio of high-priority partners — designing and executing programs that accelerate pipeline at every stage of the buyer journey. You will operate as a trusted advisor and key connector between Field Marketing, Partner Sales, Demand Gen, and Product Marketing

This role reports to the Director, Partner Marketing and can be based in our Bellevue, WA office or remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Partner Marketing Strategy & Program Design
• Own the co-marketing strategy and execution roadmap for a portfolio of strategic technology and channel partners, ensuring alignment to Smartsheet's FY27 Field Marketing transformation priorities and demand generation framework.
• Design and govern integrated partner marketing programs across multiple channels including events, digital, content syndication, demand generation with clear pipeline and ROI objectives.
• Establish scalable operating models, playbooks, and execution frameworks for partner marketing that can be adopted across the function.
• Develop and manage the partner marketing events strategy, including third-party event sponsorships, partner-led field events, and co-branded virtual programs.
• Pipeline Accountability & Performance Management
• Own partner-sourced and partner-influenced pipeline targets across assigned partner portfolio; build reporting cadences and dashboards to track performance.
• Apply independent judgment to evaluate and optimize program mix; make data-driven investment decisions and present recommendations to senior leadership.
• Develop and execute company policies and operational objectives for partner marketing that may have function-wide effect.
• Drive alignment between partner marketing activity and broader demand generation programs, ensuring integrated coverage through the buyer journey.
• Stakeholder Management & Influence
• Operate as the primary partner marketing manager for AMS to marketing leaders; navigate complex negotiations and preserve strategic partnerships while driving Smartsheet's agenda.
• Interact regularly with marketing management on matters spanning multiple functional areas; apply persuasion and subject matter expertise to align stakeholders on departmental outcomes.
• Collaborate closely with regional Field Marketing leaders, Demand Generation, PMM, and Partner Sales to develop joint go-to-market plans and integrated campaign strategies.
• Serve as an internal subject matter expert on partner marketing; recognized across the function for depth of knowledge and strategic counsel.
• Team Leadership & Budget Ownership
• Own and manage the AMS partner marketing budget for assigned programs; develop and modify cost plans with accountability for financial outcomes.
• Other duties as assigned

You Have:

• 10+ years of B2B marketing experience, with substantial tenure in partner, channel, alliance, or ecosystem marketing at a senior level.
• Demonstrated ability to design and lead complex, multi-channel co-marketing programs that deliver measurable pipeline impact at scale.
• Deep knowledge of the technology partner ecosystem — hands-on experience marketing with or through hyperscalers (Google, Microsoft, AWS) and/or AI/data platform partners strongly preferred.
• Strong strategic thinking and conceptual problem-solving skills; comfortable navigating ambiguous situations and developing solutions where there is no established playbook.
• Proven ability to persuade, influence, and build alignment across diverse stakeholders — including senior partner executives and internal leadership.
• Budget ownership experience with accountability for ROI; strong analytical skills and ability to connect program activity to revenue outcomes.
• Deep familiarity with demand generation, ABM, and field marketing principles; experience operating in close partnership with sales.
• Exceptional communication skills — able to distill complex programs into clear narratives for senior leadership audiences.
• Legally eligible to work in the U.S. on an ongoing basis.

About the Role

The AI Platform Engineering team is looking for a highly motivated and talented engineer who are passionate about continuous learning and excited to grow in a fast-paced, innovative environment. We are an agile team that operates iteratively, focused on building high-quality software and adhering to rigorous operational best practices across complex, cross-functional distributed systems.

This full-time position reports to a Software Engineering Manager and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

What You'll Do

• Build the AI Platform Foundation: Lead the design and ownership of the core infrastructure that serves as the backbone for all Smartsheet AI experiences. Focus on building a robust, multi-tenant environment that reduces friction for internal teams, allowing them to deploy reliable and scalable AI features with ease.
• Standardize the AI Developer Path: Architect high-level abstractions and "Golden Path" APIs that democratize AI development across Smartsheet. By insulating product teams from infrastructure complexity, you will enable them to ship intelligent features with high velocity while guaranteeing safety and consistency at scale.
• Engineer AI Trust & Safety Systems: Establish the mission-critical monitoring and quality assurance layers that protect Smartsheet customers. By creating rigorous evaluation pipelines, you will ensure every AI-driven feature meets the high bar for safety, data privacy, and deterministic performance expected by our enterprise partners.
• Drive technical strategy: Partner with principal engineers to define the technical roadmap for Smartsheet’s AI infrastructure, making architectural decisions that will shape how we build with AI for years to come.

What We're Looking For

Required

• 8+ years of software engineering experience, with at least 2 years working directly with LLMs in production
• Deep, hands-on experience with prompt engineering and context engineering, you understand how model behavior changes with framing, structure, and input design
• Strong working knowledge of RAG architectures: chunking strategies, embedding models, retrieval evaluation, and failure diagnosis
• Experience building or extending LLM evaluation frameworks, you have designed scorers, worked with golden datasets, and thought carefully about what good looks like
• Strong Python skills; comfortable working in data-heavy environments (Databricks, Delta tables, or equivalent)
• Ability to communicate complex quality findings (written and verbal) to both technical and non-technical stakeholders, you can explain what’s broke, why it matters, and what needs to happen next without losing the room
• Strong cross-functional judgment, you know when to escalate, when to resolve independently, and how to build credibility across engineering, product, and AI platform teams
• A bias for clarity in ambiguous situations, when failure modes are murky and trade-offs are real, you bring structure and a clear point of view rather than waiting for consensus

Strong Plus

• Prior work in an Applied AI or LLMOps platform within a product company
• Experience with the following:
• Kubernetes (EKS/GKE): The industry standard for AI. Skills include managing GPU scheduling, auto-scaling based on token throughput, and using tools like Karpenter for cost-efficient node provisioning.

• Infrastructure as Code (IaC): Using Terraform, Pulumi, or AWS CDK to provision Vector Databases, SQS queues, and S3 buckets.

• Vector Databases: Proficiency in managing and optimizing Pinecone, Milvus, Weaviate, or Databricks Vector Search.
• AI Gateways: Building or configuring proxies (like LiteLLM or Kong AI Gateway) to handle rate-limiting, PII masking, and cost-tracking.

• LLM Observability: Setting up tracing tools like Langfuse, LangSmith, or MLflow to monitor "Time to First Token" (TTFT) and trace hallucination issues.
• Model-Based Evals: Implementing automated scoring systems (like RAGAS or DeepEval) that use an "LLM-as-a-Judge" to grade production outputs.

Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture.  Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software.

Corporate Systems Product Management focuses on the internal platforms that power how Smartsheet operates - including Finance, People, Sales operations, integrations, and internal automation. Product Managers in this team steward system roadmaps, business workflows, and long-term platform evolution across these domains.

As Principal Product Manager – Monetization & Billing, you will own the end-to-end systems and workflows that define how Smartsheet monetizes its products. This includes subscriptions, usage-based pricing, consumption models, entitlements, provisioning, billing, and the integration of these capabilities across product, GTM, and finance systems.  You will operate at the intersection of Product Engineering, Sales/GTM, and Finance to ensure monetization models are accurately represented, scalable, and adaptable as the business evolves. This role is responsible for shaping how pricing and packaging strategies are translated into system capabilities, ensuring consistency from quote through provisioning, billing, and revenue recognition.

You will partner closely with Product Engineering, Sales Operations, Finance, and Integration teams to steward system health and define the future state of Smartsheet’s monetization architecture as new pricing paradigms and business models emerge.  You will report to the Director of Corporate Systems Product Management and collaborate closely with Engineering and senior business stakeholders across the company.

This full-time position reports to the Sr. Director, Development and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Own the product vision, roadmap, and prioritization for Order-to-Cash and monetization platforms across Smartsheet
• Define how pricing, packaging, and monetization models (subscription, usage-based, consumption, multi-year agreements) are implemented across systems
• Partner closely with Product Engineering, Sales Operations, and Finance stakeholders to understand monetization workflows, constraints, and opportunities
• Steward the end-to-end lifecycle from quote to provisioning to billing to revenue alignment across systems
• Define and evolve entitlement and provisioning models that connect the core product platform with GTM and billing systems
• Ensure reliable integrations and data flows across Salesforce, product platforms, billing systems, and financial systems
• Translate complex monetization and pricing requirements into clear system-level decisions, tradeoffs, and prioritization
• Balance flexibility for new business models with system integrity, auditability, and operational simplicity
• Identify and resolve inconsistencies, inefficiencies, and risks across monetization workflows and system boundaries
• Partner with Engineering teams to design scalable, integration-driven solutions that support evolving SaaS and AI-driven business models
• Establish and monitor metrics that track monetization system health, accuracy, and operational performance
• Communicate roadmap direction, tradeoffs, and system constraints clearly to senior leadership and stakeholders
• Support governance, readiness, and lifecycle planning for monetization-related system changes and enhancements

You Have:

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field — or equivalent practical experience. An advanced degree is a plus but not required.
• 8+ years of experience supporting enterprise systems as a Product Manager, Systems Analyst, or similar role, with increasing ownership and scope
• Strong experience working within Order-to-Cash, billing, subscription, or monetization systems in a SaaS environment
• Deep understanding of SaaS business models including subscriptions, usage-based pricing, consumption models, and revenue workflows
• Experience working across multiple enterprise systems such as Salesforce, billing platforms, and financial systems
• Strong systems thinking and ability to design and reason about complex cross-system workflows and data flows
• Experience translating evolving business models into scalable system capabilities
• Ability to operate at both strategic and tactical levels, defining vision while driving execution
• Strong prioritization skills and comfort balancing business flexibility, technical constraints, and operational risk
• Excellent analytical and both verbal and written communication skills with the ability to influence senior stakeholders
• Experience supporting or enabling new pricing paradigms, monetization strategies, or platform transformations is strongly preferred
• Legally eligible to work in the U.S. on an ongoing basis

We're looking for a Senior Sales Effectiveness Manager to drive the adoption and execution of Smartsheet's value selling methodology across our global sales organization. You'll design training experiences that translate methodology into measurable behavior change, build reinforcement systems that ensure lasting adoption, and use data to continuously optimize how our Account Executives apply our framework in live deals. This is a strategic execution role — you'll own the "how" of enablement delivery while partnering with Sales leadership to ensure programs align with broader revenue goals.

You will report to the Senior Manager, Sales Effectiveness. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.

You Will:

• Drive value selling adoption and reinforcement across the field. Design and deliver training programs, workshops, and certifications that operationalize Smartsheet Value Selling (SVS) — our framework built on the Value Map and Power Map. Build continuous reinforcement mechanisms including role-play scenarios, deal review frameworks, self-assessment tools, and ongoing coaching content so the methodology becomes muscle memory, not a one-time event.
• Facilitate live training and enablement sessions. Lead virtual and in-person sessions for Account Executives and new hires globally. Your facilitation style is clear, engaging, and grounded in practical application. You're equally comfortable running a 60-person onboarding cohort and a 6-person workshop, and you adapt in real time based on what the room needs.
• Leverage AI to scale enablement impact. Identify opportunities to use AI tools for personalized learning paths, content generation, coaching simulations, and performance reinforcement. You see technology as a force multiplier for human impact and know how to evaluate what's hype versus what delivers measurable results.
• Monitor adoption and optimize based on performance data. Track leading and lagging indicators of methodology adoption — certification rates, deal application, win rates by adherence. Pull data from Salesforce, synthesize front-line feedback, and diagnose where sellers struggle with discovery, objection handling, multi-threading, or quantifying business impact. Build targeted interventions that move the needle on quota attainment.
• Partner cross-functionally to ensure alignment. Collaborate with Sales leadership, Revenue Operations, Marketing, and Business Development teams to ensure enablement initiatives support strategic priorities. You're the bridge between strategy and execution — translating business goals into field-ready programs and surfacing adoption barriers to leadership.
• Own program infrastructure and the enablement library. Build and maintain the SVS playbook including templates, battle cards, email frameworks, call prep guides, certification checklists, and self-service resources. Track adoption metrics, maintain version control, and ensure reinforcement programs run on schedule with documented workflows. Everything you build is practical and continuously improved based on what's actually getting used.

You Have:

• 7+ years in sales enablement, sales training, or direct sales — ideally supporting enterprise and/or commercial business to business teams
• Deep understanding of value selling or consultative methodologies such as MEDDPICC, Challenger, MEDDICC, or similar frameworks
• Proven facilitation skills — you've delivered training to sales audiences and know how to engage a room (virtual or in-person)
• Strong process discipline — you build systems that scale, maintain documentation rigor, and ensure programs don't drift after launch. You're comfortable prioritizing ruthlessly and saying no to good ideas that don't ladder up to core business goals
• Data fluency — you pull adoption metrics from Salesforce or similar CRM platforms, identify trends in certification or usage data, and translate findings into clear recommendations for leadership
• Comfort with AI tools and a bias toward experimentation — you evaluate new technologies based on impact, not novelty
• Experience leading cross-functional projects and influencing stakeholders across Sales, Marketing, and Revenue Operations
• Bias toward action and iteration — you'd rather ship version one, measure impact, and refine than perfect in a vacuum

Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture.  Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software.

The AI & Automation team is our frontier - we're building the next generation of how employees interact with enterprise systems using agentic AI, large language models, and cloud-native automation. This isn't traditional IT. This is product-minded engineering applied to internal tools, with the mandate to fundamentally change how our employees work.

As a Senior Manager, Engineering (AI & Automation), you will lead a team of engineers focused on shipping AI-powered capabilities to employees on a rapid, iterative cadence. This is a hands-on, tech-leaning leadership role where the primary measure of success is delivery velocity — how quickly and effectively your team puts Claude, AWS Bedrock, and other AI tools into the hands of employees to make them measurably more efficient. You will partner closely with Product Management to own the automation roadmap and with Architecture and Data teams to shape our internal AI infrastructure.

This full-time position reports to the Sr. Director, Development and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Lead and grow a team of 4-8 automation engineers across US and offshore locations, responsible for designing, building, and operating automation solutions across Finance, Sales/GTM, People & Culture, and shared corporate workflows.
• Serve as a hands-on technical contributor (player/coach) — prototyping AI agents, reviewing architecture, and shipping features alongside your team, particularly in early-stage capabilities where speed matters more than delegation.
• Ship incremental AI-powered features on a regular cadence using Claude, AWS Bedrock, and our internal platform. Your team's primary output is employee-facing AI capabilities - agents that can read, write, and act across enterprise systems through natural language.
• Partner with Product Management to prioritize the automation roadmap, balancing quick wins that demonstrate value with foundational platform investments. You own delivery; the PM owns prioritization. 
• Design and operate LLM-powered automation pipelines - intelligent search, retrieval-augmented generation, and decision workflows that allow employees to programmatically interact with system data through natural language.
• Partner with Data Engineering, Architecture, and platform teams to design and evolve our internal knowledge graph, RAG infrastructure, and enterprise search capabilities. 
• Own the internal AI governance model for corporate systems, including the citizen developer framework - the guardrails, enablement resources, quality standards, and compliance controls that allow employees across the business to build with AI safely. This is a leadership responsibility, not a documentation exercise
• Drive operational excellence across the automation portfolio: sprint execution, CI/CD practices, reliability, SLAs, and data-driven engineering metrics. Build a team that ships predictably and sustainably.
• Stay at the frontier of AI/automation technologies and bring that perspective into how we work. Challenge existing approaches, advocate for modern patterns, and help the broader organization rethink legacy integrations through an AI-first lens.
• Contribute to multi-year strategies for automation and AI governance, lifecycle management, platform consolidation, and deprecation of legacy technologies.

You Have:

• 10+ years experience in software, automation, or systems engineering roles
• 4+ years management or technical leadership experience with player/coach characteristics
• Hands-on experience building with LLMs - whether that's agentic workflows, retrieval pipelines, prompt engineering at scale, or enterprise AI features. You've shipped something real, not just experimented.
• Integration development skills using iPaaS or custom code connecting enterprise systems via APIs
• Experience building or operating enterprise automations against systems such as Workday, NetSuite, Salesforce
• Experience with AWS or another cloud environment for automation workloads (Bedrock, SNS, SQS, Lambda, Step Functions, EventBridge)
• Experience partnering with Product Managers or equivalent business prioritization models
• Experience supporting data programs, data governance and tooling to support data initiatives
• Experience implementing or consuming LLM-based workflows, retrieval pipelines, or enterprise search
• Experience defining execution rituals, backlog management, outcome-based tracking without PM intermediaries
• Experience building and mentoring engineering talent
• Experience defining AI governance frameworks, citizen developer programs, or internal platform standards (preferred)
• A degree in Computer Science, Engineering, or a related field or equivalent practical experience
• Legally eligible to work in the U.S. on an ongoing basis

We are looking for a Senior Product Manager to join our Applied AI organization at Smartsheet. You'll own the roadmap for specialized AI agents and evaluation infrastructure, ship complex agent capabilities end-to-end, and define the standards that enable teams across the company to build agents successfully.

You'll report to our Director of Product Management for Applied AI located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Own the strategy, roadmap, and execution for specialized AI agents and evaluation infrastructure
• Ship large, technically complex agent capabilities end-to-end with with a high degree of autonomy
• Define agentic development standards that enable teams beyond your own to build high-quality agents
• Mentor and develop junior PMs on your team
• Build strong cross-functional partnerships with engineering, design, and data science to drive alignment and move work forward
• Support other duties as assigned

You Have:

• 8-10+ years of product management experience with technically complex platforms
• Fluency in AI/ML concepts -model evaluation, agent architectures, RAG, prompt engineering, quality measurement
• Track record of shipping enterprise software from inception to launch
• Experience building or managing evaluation and quality infrastructure for AI or ML systems (strongly preferred)
• Comfort operating in high-ambiguity environments with significant autonomy
• Exceptional communication skills and the ability to influence without authority
• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field — or equivalent practical experience. 

Smartsheet is growing its outstanding Finance team to help achieve our operational and financial goals while embodying our values. The Finance team connects the dots between Smartsheet's operational and business strategies to shape financial performance.

We are looking for a Senior Financial Analyst to join our Financial Planning & Analysis (FP&A) team. In this role, you won't just "track spend" - you will act as a strategic financial operations (FinOps) partner to our Engineering and Product organizations. You’ll help bridge the gap between technical roadmaps and financial outcomes, ensuring our product innovation - from core platform features to AI-driven capabilities is built on a foundation of unit-economic efficiency.

This role will serve as the primary finance architect for our cloud infrastructure and R&D operations. You will partner with senior leaders in Engineering and Product Management to navigate the complexities of multi-cloud environments and high-growth scaling.

This role will report to our Senior Manager of FP&A located in our Bellevue, WA office. This role is remote eligible; however, we have a preference for candidates located in the Western United States. The selected candidate may be expected to travel to the office periodically based on business needs.

You Will:

• Strategic Forecasting: Own the end-to-end rolling forecast for R&D, focusing specifically on cloud consumption, AI/ML inference costs, and headcount scaling
• Actively engage in the annual planning, quarterly forecasts and variance cycles
• Drive Infrastructure FinOps Excellence: Act as a core member of the FinOps practice, translating complex AWS/Azure/GCP usage data into actionable business insights
• Optimize Unit Economics: Partner with Engineering to define and track Cost per User or Consumptions based cost, identifying opportunities to improve gross margins through architectural efficiency
• Infrastructure Partnership: Lead monthly "Cloud Reviews" with Engineering VPs to analyze usage trends, Reserved Instance (RI) / Savings Plan coverage & waste reduction
• New Product Financial Underwriting: Build models to evaluate the ROI & margin impact of new features (e.g., AI) ensuring our innovation in automation remains profitable
• Month-End & Compliance: Manage month-end close for R&D, ensuring accrual accuracy and providing high-level variance analysis to the CFO organization
• Articulate findings into high-quality communications  and support the execution of recommendations with internal and external partners.
• Process Automation: Leverage AI & BI tools and FP&A platforms to automate manual reporting, moving the team toward real-time financial visibility.
• Engage in ad-hoc analysis to drive business decisions and support business partner procurement needs
• Other duties as assigned

You Have:

• 5+ years of progressive experience and demonstrated growth in Finance/FP&A positions
• Bachelor's degree in finance, accounting or economics preferred 
• Excellent verbal & written communication skills with the ability to facilitate discussions with leaders
• Analytical mindset and proficiency in building complex financial models
• Direct experience with cloud-native cost management tools (e.g., CloudHealth, Apptio Cloudability, or AWS Cost Explorer) is a plus
• A plus if you speak the language of "Cloud." You understand the difference between compute, storage, and data transfer, and how they impact the P&L
• Willingness and ability to travel to the Bellevue location as business needs require
• A service-focused, customer orientation toward colleagues throughout the company
• A strong curiosity and passion for using data and business acumen to answer questions and solve problems

We're looking for a Senior Manager of Product Operations to lead the team responsible for how our product org plans, executes, and ships. You'll manage a team of Product Operations Managers, set the operational standard for the org, and partner with product and engineering leadership to drive strategic alignment. This is a player-coach role — you'll get in the weeds when it matters and zoom out to shape how the function evolves.

What You'll Do

• Lead, develop, and grow a team of Product Operations Managers across varying levels
• Design and own the product operating model: planning cycles, goals frameworks, launch process, and team rhythms
• Partner with Directors and VPs to surface operational insights that inform investment and prioritization decisions
• Set tooling strategy for product ops — drive adoption of systems (including Smartsheet) that create accountability and visibility
• Define role standards, hiring bars, and development paths for the Product Ops function
• Embed AI-augmented workflows into how the team operates; model a builder mindset
• Drive cross-functional alignment between product, engineering, design, GTM, and finance

What You Bring

• 8+ years in product operations, strategy & ops, or program management — with at least 2–3 years in people management
• Deep experience designing operational systems that scale across a product org
• Strong executive communication: you can present operational complexity at the VP and CPO level without losing the nuance
• Track record of building and developing high-performing ops teams
• Data-driven and outcome-oriented — you connect operational decisions to business metrics
• Experience influencing without authority across multiple functions and org levels

Nice to Have

• Experience building or scaling a Product Ops function from the ground up
• Familiarity with AI tooling strategy in an operational context
• Background in GTM or launch operations at a SaaS or platform company

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

Smartsheet is looking for a Solutions Architect to drive quality, efficiency and customer satisfaction within our Professional Services’ business by leading customer conversations and assisting customers with developing, building, testing and deploying solutions that leverage Smartsheet, the Smartsheet API and integrations between Smartsheet and other products. The right candidate will have a passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements.

As a Solutions Architect, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role, you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is a strong communicator, detail-oriented, and is motivated by both working independently and leading impactful customer conversations.  

You will report to the Sr. Manager, Solution Architect. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.

You Will:

• Develop, build, test and deploy custom software solutions leveraging a wide array of Smartsheet product & third party APIs
• Lead technical consulting engagements that require custom software development by leading design sessions, defining technical requirements, and validating solution architecture against product best practices
• Design and document technical solutions aligned with client business objectives 
• Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage the API

• Manage all aspects of technical projects, including, but not limited to, the schedule, deliverables, deadlines and client relationships 

• Drive the technical delivery of custom development, integrations, and data migration elements of a Smartsheet implementation
• Maintain a target billable utilization aligned to the role

• Provide feedback to our Product & Platform Engineering teams that inform product improvements and identify feature gaps

• Other duties as assigned

You Have:

• 3 years relevant work experience or equivalent combination of relevant work experience and education
• Working experience with two or more of our primary languages (.Net, NodeJS, Python, Java, Ruby)  
• Willing to travel periodically (up to 15%) based on customer and business need 
• Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to  non-technical end user personnel in large enterprises 
• Proven ability to drive projects from concept through completion with minimal guidance
• Customer facing experience 
• Experience working with SaaS/IPaaS applications in an enterprise environment
• Understanding of systems architecture and ability to design scalable performance-driven solutions 
• Understanding of key design patterns and large data volume best practices 
• Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.) 
• Bachelors in MIS, CIS, CS preferred but not required 

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

Smartsheet is looking for an experienced Sr. Solutions Architect to drive quality, efficiency and customer satisfaction within our Professional Services’ business by leading customer conversations and assisting customers with developing, building, testing and deploying solutions that leverage Smartsheet, the Smartsheet API and integrations between Smartsheet and other products. The right candidate will have a passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements.

As a Sr. Solutions Architect, you will work with Smartsheet customers and partners on complex engagements to convert business requirements into Smartsheet solutions. The Sr. Solutions Architects are leaders within the Solutions Architecture team, providing quality assurance and project review for the broader team. Within this role, you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups.

You will report to the Sr. Manager, Solutions Architect. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.

You Will:

• Develop, build, test and deploy custom software solutions leveraging a wide array of Smartsheet product & third party APIs
• Lead technical consulting engagements that require custom software development by leading design sessions, defining technical requirements, and validating solution architecture against product best practices
• Design and document technical solutions aligned with client business objectives 
• Review and validate solution designs produced by other Architect team members
• Provide quality oversight of engagements through formal peer to peer feedback, ongoing mentorship and coaching 
• Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage the Smartsheet APIs

• Determine solution feasibility and costing in support of our Sales team for new engagements including the drafting of customer SOWs
• Manage all aspects of technical projects, including, but not limited to, the schedule, deliverables, deadlines and client relationships 
• Develop middleware applications to automate processes within Smartsheet products, integrate with 3rd party systems, and migrate data between 3rd party systems and Smartsheet products

• Maintain a target billable utilization aligned to the role
• Provide feedback to our Product & Platform Engineering teams that inform product improvements and identify feature gaps

• Other duties as assigned

You Have:

• 5+ years relevant work experience or equivalent combination of relevant work experience and education 
• 3+ years of customer facing experience
• Working experience with two or more of our primary languages (.Net, NodeJS, Python, Java, Ruby)
• Experience working with SaaS/IPaaS applications in an enterprise environment
• Willing to travel periodically (up to 15%) based on customer and business needs
• Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
• Proven ability to drive projects from concept through completion with minimal guidance
• Understanding of systems architecture and ability to design scalable performance-driven solutions 
• Understanding of key design patterns and large data volume best practices
• Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.) preferred
• Bachelor’s degree in MIS, CIS, CS preferred but not required 

Smartsheet is seeking a Sr. Technical Support Operations Manager to focus on the operational architecture required to balance efficiency with a high-quality customer experience. You will be responsible for the tools and logic that dictate how we staff our teams, how we measure quality, and how we route technical issues. Your goal is to move the support organization toward a predictive, data-driven model that integrates technical signals into the broader customer retention strategy.

You Will

• Lead Strategic Roadmap Planning: Partner with the Technical Support senior leadership team to drive the development of quarterly roadmaps and prioritization planning for the technical support organization.
• Optimize Support Delivery Process: Own the technical lifecycle of the global support stack, including oversight of Workforce Management and Quality Assurance tools. You will lead the design of scoring rubrics and staffing logic to maintain service level targets across global time zones.
• Drive Demand and Capacity Planning: Build the support capacity models used for long-term headcount planning. You will use historical volume data and growth projections to predict future support demand and determine the optimal staffing requirements to meet business needs.
• Manage Routing and Tiering Logic: Manage the technical rules, definitions, and workflows that dictate how cases are segmented and routed. You will ensure that technical issues reach the correct internal tiers immediately to minimize resolution time and customer effort.
• Operationalize Support-to-Success Handoffs: Design and manage the workflows that pass account risks, expansion opportunities or training gaps identified in support tickets to the appropriate Sales or Customer Success teams. You will ensure these handoffs are automated and trackable.
• Automate Premium Entitlements: Manage the technical integration of appointment scheduling systems for premium offerings. You will define the logic that verifies a customer’s entitlement in Salesforce before allowing access to specialized support sessions.
• Establish Product Feedback Loops: Partner with Product and Engineering to formalize the process for surfacing the voice of the customer sentiment, technical friction points and common product issues. You will provide the data-driven insights needed to influence the product roadmap and reduce support volume at the source.

You Have

• 7+ years of experience in Technical Support Operations, Revenue Operations, or Business Operations in a SaaS environment.
• Systems Expertise: Proficiency with Salesforce Service Cloud and integrated operational tools such as WFM and QA platforms.
• Analytical Proficiency: Strong capability in capacity modeling and volume forecasting, with the ability to translate data into actionable staffing plans.
• Operational Discipline: A track record of formalizing messy processes into documented, repeatable workflows that scale globally.
• Collaboration Skills: Experience partnering with Support VPs and Directors to build systems that meet aggressive service level targets without increasing operational friction.

The Grid Service and Platform Engineering team is looking for a highly motivated and collaborative Software Engineering Manager. This role involves leading the engineering of mission-critical, tier 0 service infrastructure, the foundational data platform that powers Smartsheet at scale. You will oversee services that handle millions requests per day, operate at 99.999% availability, and deliver low-latency, high-throughput performance for millions of customers worldwide.

We are an agile team that operates iteratively, focused on building high-quality software and adhering to rigorous operational best practices across complex, cross-functional distributed systems.

This full-time position reports to the Director, Engineering and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Manage one or more related teams of 6–10+ software engineers, driving development of tier 0 grid services and platform infrastructure that millions of customers depend on daily.
• Own and uphold 99.999% service availability targets across critical platform services, embedding reliability engineering, incident management, and on-call rigor into team culture.
• Help architect and guide technical vision to evolve low-latency, high-throughput service platforms capable of sustaining millions requests per day with predictable, consistent performance under load.
• Guide and mentor engineers on distributed systems architecture, scalability patterns, and platform best practices while leading design reviews for high-stakes system components.
• Lead cross-functional technical efforts spanning multiple upstream dependents, partner teams, and internal consumers, building alignment and resolving systemic dependencies across the organization.
• Plan and deliver complex, end-to-end infrastructure projects with high technical ambiguity, managing risks, communicating clearly to stakeholders, and building cross-team consensus.
• Drive SLO/SLA definition, capacity planning, performance benchmarking, and observability strategy across your platform services.
• Partner closely with product management, infrastructure, security, and other engineering pillars to shape technical roadmaps and contribute to long-range platform strategy.
• Hire exceptional engineering talent and grow your teams by attracting, developing, and advancing great engineers strategically across multiple teams.
• Mentor and coach both individual contributors and managers within and beyond your teams, identifying and developing potential successors.
• Own quarterly and annual technical and operational goals for your platform area, managing metrics, reporting, and continuous improvement initiatives.
• Communicate effectively with executives and non-technical stakeholders, anticipating cross-team conflicts and proactively driving resolution.
• Champion AI adoption in both software and platform engineering lifecycles, leveraging shared learnings to improve operational efficiency and customer experiences.

You Have:

• 8+ years of software development, strong CS fundamentals (algorithms, data structures, distributed systems, systems design).
• 3+ years of engineering management, leading high-availability infrastructure/platform services.
• Proven track record owning and operating tier 0/mission-critical systems with five-nines (99.999%) availability.
• Hands-on experience building/operating low-latency, high-throughput service platforms (millions requests/day).
• Deep understanding of scalability, fault tolerance, and operational patterns for five-nines availability.
• Experience managing complex dependencies across distributed architectures.
• Strong CS fundamentals: distributed systems, concurrency, caching, data consistency, performance optimization.
• Experience building and scaling large-scale, cloud-native backend services (AWS or equivalent).
• Proficiency with observability: metrics, distributed tracing, alerting, and SLO/SLA management at scale.
• Experience productionizing services for multiple internal/external platform consumers.
• Demonstrated success building and scaling engineering teams (recruiting, onboarding, retaining senior/staff engineers).
• Experience with Agile/Scrum and iterative delivery on long-horizon infrastructure projects.
• Ability to balance engineering excellence with operational pragmatism.
• Communicates clearly and consistently with technical and non-technical audiences, including executive leadership
• Proactively surfaces risks, blockers, and status updates without prompting
• Provides direct, constructive feedback and supports engineer growth at all levels
• Plus: Experience building/managing full-stack teams.
• Plus: Exposure to AI/ML platform integration or AI-powered backend features.
• CS/Engineering degree or equivalent practical experience.
• Must be legally eligible to work in the US on an ongoing basis.

Automation is the key to creating highly reliable and secure large-scale software systems. Are you ready to launch your career by engineering solutions rather than simply fixing problems?

We are looking for a Software Engineer II to join our Security Engineering team in the US. This is a unique opportunity to grow your career at the intersection of platform engineering, security, and developer experience. You will be mentored by senior leaders to help build and evolve a platform with security as a first priority, and support engineering teams with onboarding, automating, and simplifying the experience in order to improve resilience/reliability, reduce operational burden for teams, and accelerate productivity and velocity for Smartsheet. You will work closely with stakeholders and the Government FedRAMP program manager to ensure adherence to technical and process requirements for our Gov platform. 

In this role, you will learn to treat security and reliability as software engineering challenges. You will grow into a key contributor who ensures our production environment is scalable, defensible, and highly reliable.

What You Will Do

• Support FedRAMP compliance: You will work to ensure that platform and service architecture meets FedRAMP program requirements, including developing architecture diagrams and documents and communicating updated guidelines and directives to internal stakeholders.
• Learn and Build Secure Infrastructure: Under the guidance of senior engineers, you will assist in designing and maintaining secure infrastructure on EKS in our multi-cloud environment (AWS) using Infrastructure as Code (Terraform).
• Automate Security & Workflows: You will write code (Python, Go, or Bash) to automate manual tasks, threat detection, and vulnerability management processes.
• Secure the Pipeline: You will help integrate security tools (SAST, DAST, SCA) into our CI/CD pipelines, ensuring developers receive fast, actionable feedback on their code.
• Support Container Operations: You will gain hands-on experience managing and securing our container orchestration platform (Kubernetes/EKS) and self-hosted GitLab Runners.
• Collaborate and Grow: You will participate in code reviews, technical discussions, and blameless post-mortems to learn operational excellence and security best practices.

What You Have (Qualifications)

• US Person Status: Must be a U.S. Citizen, U.S. National to meet federal compliance requirements.
• Education: A BS or MS in Computer Science, Engineering, or a related field (or equivalent capability).
• Foundational Coding Skills: Proficiency in at least one modern programming or scripting language, such as Python, Go, Java, or Bash.
• Cloud Curiosity: A basic understanding of cloud concepts (AWS preferred) and a strong desire to learn Infrastructure as Code (Terraform).
• Security Mindset: Familiarity with basic security concepts (e.g., OWASP Top 10) or a strong interest in the cybersecurity landscape.
• Problem Solving: A critical thinker who enjoys troubleshooting complex technical problems and wants to understand how large-scale systems work.
• Communication: Excellent verbal and written communication skills and a collaborative spirit.

Nice to Have

• Previous internship experience in DevOps, SRE, Platform Engineering, or Software Engineering.
• Experience with Linux/Unix command line.
• Personal projects or coursework involving Docker, Kubernetes, or CI/CD pipelines (GitLab/GitHub).
• Basic understanding of networking concepts (HTTP, DNS, TCP/IP).

We are seeking a Principal Field Marketing Manager to lead enterprise-focused strategy and demand orchestration for a segment of our Sales organization. In this role, you are a strategic partner to sales leadership and a key architect of Smartsheet’s field marketing engine. You are accountable for driving pipeline velocity, defining investment strategy, and establishing the operational rigor required to win in complex enterprise accounts.

This is a role for a seasoned field marketing leader who thrives in evolving environments. You will look beyond individual tactics to build scalable marketing engagement plans that can be leveraged across the organization, ensuring Smartsheet maintains a world-class presence that resonates with sophisticated buying committees and drives measurable revenue impact.

This role reports to the Sr. Director, Field Marketing and can be based in our Bellevue, WA office or remotely from anywhere in the US where Smartsheet is a registered employer.

What You’ll Do:

• Drive Segment Pipeline & Engagement: Achieve account and segment pipeline and engagement goals through targeted marketing strategies and tactics tailored to the high-priority sales segment you support.
• Own Segment Strategy: Align marketing investment directly to enterprise revenue targets, pipeline gaps, and regional sales priorities for your segment.
• Deliver Regional Event Excellence: Align and collaborate with other marketing teams such as Customer marketing, Demand events, Growth marketing, Sales development and others  to create and deliver regional events and programs that meet regional pipeline, awareness, and customer cross-sell and upsell objectives.
• Orchestrate Sales Alignment: Establish and lead regular bi-driectional pipeline inspection cadences with Sales leadership to identify coverage gaps, track conversion, and course-correct investments in real-time.
• Develop Scalable Playbooks: Create and pilot multi-dimensional program templates, such as executive roundtables, bespoke customer days, and summits, that can be scaled as "playbooks" for the broader global team.
• Master Full-Funnel Accountability: Partner cross-functionally with Global Campaigns, Product Marketing, and SDRs to ensure the field has the messaging and enablement needed to accelerate deals at every stage.
• Maintain Operational Rigor: Manage complex regional budgets with precision and maintain high standards of data integrity within Salesforce and Tableau, ensuring all activities are tied to measurable ROI.
• Ignite a Culture of Inclusivity: Foster an environment that recognizes the diverse strengths individuals bring to the team to promote engagement and innovative marketing strategies.

What Success Looks Like:

• Strategic Partnership: You are recognized as a key advisor to Sales leadership, influencing territory planning and resource allocation through data-backed marketing insights.
• Pipeline Acceleration: You successfully drive measurable increases in pipeline velocity and deal size through targeted marketing interventions.
• Operational Mastery: You maintain flawless operational rigor, with 100% accuracy in budget management and lead-flow tracking.
• Playbook Innovation: You have successfully created at least one repeatable marketing "play" or process improvement adopted by the wider field marketing organization.

You Have:

• 7–10+ years of B2B marketing experience, specifically in Field Marketing, Demand Generation, or Integrated Marketing with an enterprise focus.
• Proven Track Record: Demonstrated success driving pipeline creation, acceleration, and revenue impact in high-growth environments.
• Enterprise Expertise: Deep understanding of executive-level engagement and tailoring messaging for complex buying committees and large-scale deals.
• Data-Driven Mindset: Significant experience using Salesforce and Tableau to analyze pipeline health and provide executive reporting.
• Builder Mentality: Exceptional ability to navigate ambiguity, lead cross-functional teams, and build processes from the ground up.
• B2B SaaS experience strongly preferred.

As the Director of Product Design, you will lead and grow a diverse and talented team of Product Designers in applying principles of design thinking to conceptualize engaging and personalized user experiences for our web and mobile apps. You have a solid history of making the people around you better. You drive quality and efficiency by establishing processes, developing talent, and leveraging your own expertise and experience to help coach your team to accomplish more than they might have without you. You see yourself as a team captain more than a coach. 

You are skilled at scaling your influence and abilities. You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best. You thrive on working well with others… and getting things done. You will represent the end user and evangelize human-centered methodologies across the product team to ensure innovative designs that truly meet people’s needs from first-time users to seasoned experts. 

You will report to our VP of Product Design located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Help establish, drive and articulate a vision for the future of design at Smartsheet.
• Define the user experience strategy and vision for your areas of oversight.
• Establish goals and target metrics that design decisions can be mapped to.
• Manage the day-to-day and strategic activities of UX designers, making sure that the human-centered process is properly planned and followed.
• Build, evolve and scale UX processes, standards, and tools.
• Mentor and coach UX designers in a motivating and supportive manner and keep the team on top of emerging UX techniques and tools.
• Develop career paths and programs tailored to individual team member professional development.
• Gain a deep understanding of user needs and goals and communicate them to cross functional product teams.
• Create alignment with other groups within the company by working collaboratively with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives and technical constraints.
• Translate business goals into innovative, creative and engaging product experiences.
• Support other duties.

You Have:

• 12+ years of experience in a highly cross-functional role running strategic projects from idea through implementation.
• 6+ years leading & mentoring UX teams, manager of managers a plus.
• Successful experience leading a large team of designers (10+).
• Examples of broadly influential UX work that contributed directly to the achievement of business goals.
• Experience designing for enterprise SaaS platforms.
• Passion for the field of User Experience. Self motivated and enthusiastic; knows when it's necessary to seek out guidance.
• Experience facilitating activities to gather insights on user needs and goals and conducting usability testing.
• Experience finding simple, innovative solutions for complex problems.
• Experience with Agile methodologies.
• Strong visual design skills and sensibilities.
• Expert in Figma, Creative Cloud or other visual design, wireframing, and prototyping tools. Proficiency in rapid prototyping.
• Highly organized with planning, conducting, and tracking work.
• Excellent communication skills and interpersonal skills; ability to work successfully with teams across the organization, including Product Management and Engineering.
• Ability to articulate design decisions and advocate for the user.

We are looking for a high energy, creative Inside Account Executive to work within our largest enterprise customers to maximize account growth. Responsibilities include generating pipeline, closing volume deals and partnering with the field Accounts Executives to grow a defined territory. The successful applicant has a strong interest in software solutions and demonstrates a strong desire to own bookings and build pipeline in a teaming environment. 

This exciting role reports to the Enterprise Sales Manager and is initially a hybrid based position located within commuting distance of our Boston or Bellevue offices. The role is expected to be in the office 3 days per week (subject to change).

You Will: 

• Consistently exceed quota
• Maximize booking output for volume license and capability attach deals
• Identify pipeline growth opportunities by analyzing and proactively targeting needs across multiple departments and lines of business
• Identify large solutions deals and pass to the field Account Executive
• Articulate and demonstrate Smartsheet’s unique business, solution, and functional value propositions and product(s) to validate proposed solutions
• Support account strategies with aligned Account Executive to ensure territory growth
• Accurately forecast and maintain pipeline health
• Track all relevant sales activity using SFDC
• Propose, negotiate and close volume deals
• Accomplish all other duties as assigned

You Have: 

• 2+ years of sales experience in software
• Consistently exceeded quota
• Exhibited interest in learning, applying and demonstrating new software technologies
• Demonstrated ability to collaborate with cross functional teams towards common goals
• Capability discovering customer pain points, requirements and aligning multiple stakeholder types to business value to budget and solutions scope 
• Exemplary professional communication skills -- written, verbal, presentation
• Demonstrated organizational skills to manage numerous request and time demands concurrently from multiple sources, while achieving production goals from assigned territories 
• Ability to adapt to evolving systems, teams, processes, and products
• Confidence and interest in creative problem solving
• Strong work ethic; team oriented with a desire to compete & win
• Excellent interactions both internally and externally with senior level corporate management
• Experience with value based selling process preferred
• Ability to learn core sales tools: Salesforce, Clari, SalesLoft, ZoomInfo, LinkedIn, Tableau

Smartsheet is looking for a Sr. Salesforce Administrator to support our growing field and operations teams. You will work with team members to gather requirements from across the business and build scalable solutions within the Salesforce platform to help grow Smartsheet.

You will report to our Sr. Manager, Field Systems. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.

You Will:

• Work on large implementations of new processes and integrated systems following designs proposed by an Architect.
• Partner with our Program Excellence Team to capture requirements directly from the business, propose and then build end-to-end solutions using the declarative features for Salesforce.
• Work with team members to ensure solutions are meeting the needs of the business.
• Use advanced formulas, validation rules, and Flows, to create solutions that improve our processes.
• Manage user configuration, roles, profiles, sharing rules, and permission sets.
• Deploy user stories through a CI/CD tool called Copado, including validation and smoke testing.
• Help manage Salesforce CPQ, DocuSign, Impartner, Outreach.io, Conga, and other integrated tools to improve user efficiency.
• Create documentation for internal processes and system configuration.
• Perform individual record and bulk data updates to ensure data integrity.
• Assist less experienced administrators learn Salesforce technologies and implement best practices.

You Have:

• 5+ years of experience as a Salesforce system administrator.
• 3+ years of experience with other connected applications such as Outreach.Io, DocuSign, etc.
• Experience working directly with stakeholders in multiple departments to review requirements.
• Desire to embrace new technology, applications, and solutions.
• Enjoy working in a fast-paced and agile company with the ability to manage changing requirements.
• B.A. degree preferred or equivalent industry experience/ salesforce experience.

The UX Research (UXR) Team leads critical research efforts at Smartsheet. Our goal is to empower our Product Design partners with the insights they need to make well-informed design decisions. We also use our insights and perspective to inform cross-functional product development and alignment. We're a highly motivated, detail-oriented group with a passion for products, people, and bigger-picture insights.

Researchers at Smartsheet come from a diverse range of traditional and non-traditional backgrounds. We apply a wide range of research methodologies, human-centered design practices, and principles of human cognition to create engaging, valuable, and intuitive user experiences for our customers. As a member of the User Experience team, you'll shape the future of work.

This full-time position reports to the UX Manager and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Drive Strategic Impact: Impact the product at the feature level while broadening influence by applying insights holistically across an entire experience and pillar.
• Execute End-to-End Research: Identify tasks and activities without guidance, and work with the team to prioritize research questions and create a research roadmap. Adapt research methodologies, shifting effectively between rapid, 'scrappy' approaches and comprehensive, in-depth studies, as necessitated by the specific research questions.
• Uplevel Insights: Provide recommendations that increase the knowledge of the team beyond a single project, moving from tactical to strategic insights.
• Influence Strategy: With guidance, start to influence product priority and strategy in addition to near-term design and product improvements.
• Apply Appropriate Methodologies: Use multiple generative and evaluative research methods to answer product and design questions, while articulating the limitations of different methodologies.
• Leverage Quantitative Data: Utilize descriptive and inferential statistics to analyze behavioral and survey data, identifying significant trends and patterns that inform product decisions and measure user sentiment at scale.
• Collaborate and Lead: Proactively establish yourself as the go-to research person for your product team and develop positive, trust-based relationships with partners.
• Drive Business Intuition: Contribute to the team's overall customer intuition and leverage competitive insights to propose features that enhance the product's edge.

You Have:

• Proven Research Experience: 3-5 years of experience in UX research or a related field.
• Methodological Expertise: Experience with multiple generative and evaluative methods and the ability to draw appropriate conclusions from varied data types.
• Statistical & Technical Proficiency: Familiarity with descriptive and inferential statistics, with practical experience using R or Python to manipulate and analyze large datasets, including telemetry/behavioral logs and complex survey results.
• Communication Skills: Ability to understand the needs of different audiences and adapt presentations and communication styles accordingly.
• AI Literacy: An understanding of how AI tools process and synthesize data, including risks such as bias and hallucinations.
• A Bachelor's or Master's degree in a related field (e.g., Psychology, Human-Computer Interaction, Journalism, Anthropology, Communication, Design, etc.) or equivalent practical experience.
• Must be legally eligible to work in the US on an ongoing basis.

We are looking for an experienced tax professional to join our growing Tax team. The Senior Tax Accountant will gain exposure to a broad spectrum of international tax topics, playing a key role in global compliance, reporting, and research. 

Our Tax team owns Smartsheet’s global tax strategy, including the quarterly and annual income tax provision (ASC 740), federal and state compliance, and indirect tax reporting. In addition to managing complex filing cycles and global account reconciliations, the team navigates a variety of challenging tax technical topics. 

You will report to our International Tax Manager, who is based in the United States. Ideal candidates reside within the Pacific or Mountain time zones. 

You Will

• Prepare workpapers for foreign income tax returns, quarterly estimated payments, and foreign-related US filings and calculations 
• Prepare value added returns (VAT), estimates, and accruals as we expand our global reach and filing obligations 
• Conduct tax research on international issues in multiple areas, including foreign R&D, Pillar 2, BEAT, foreign tax credits, and transfer pricing
• Prepare account reconciliations and/or journal entries for all international tax related general ledger accounts
• Manage tax depreciation for foreign entities, including processing multi-currency asset entries, performing detailed rollforwards, and calculating adjustments for tax provision and returns 
• Maintain documentation regarding internal tax processes 
• Assist with ad hoc tax projects and planning initiatives as required 

You Have

• Bachelor’s degree in Accounting or Finance; CPA preferred
• 5+ years tax or accounting experience in a public accounting firm or equivalent experience in a large corporate tax department
• Proficient in Microsoft Office Suite and online tax research software
• Strong written and verbal communication skills with the ability to document complex processes clearly
• Detail-oriented, analytical and able to multi-task in a fast-paced environment
• Driven problem-solver with the ability to adapt to evolving reporting requirements 

Smartsheet is looking for a dynamic Sales Development Representative II to provide sales pipeline generation and revenue-driving activities and help fuel our growth targets for the fiscal year. You will be required to develop a great understanding of our customers, prospect into relevant accounts and utilize outbound efforts to engage and qualify potential customers using various proactive selling efforts. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to sharpen prospecting and discovery skills that align with our Commercial and Enterprise teams.

The ideal remote candidate will sit Central to East coast and will report to a Manager of Sales Development in the East.

You Will: 

• Partner and work with the Commercial and Enterprise sales teams - including New Business, Expansion, Customer Success, and Professional Services.
• Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools
• Setting qualified prospect meetings with our Sales Executives
• Strategically prospecting key account targets & contacts
• Hold thoughtful and engaging conversations over the phone and email
• Be the subject matter expert on Smartsheet products and services
• Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, LinkedIn, cold calling, and/or using our other sophisticated software sales tools
• Influence and manage multiple outbound sequence campaigns in our sales engagement platform
• Record and document all activity in Salesforce.com
• Monitor the social web for opportunities and leads as well as participate in outbound social marketing initiatives
• Leverage taught sales techniques to maximize prospect interactions
• Maintain a high level of activity with the intent to qualify and create exponential sales pipelines
• Other duties as assigned

You Have: 

• Experience in a Sales/Business Development role
• Desire to learn and grow, possessing a strong work ethic
• Competitive spirit, self-motivated, driven, and a desire to be successful
• Capability of understanding customer pain points, and requirements and delivering a response presenting Smartsheet as a solution
• Aptitude to manage numerous requests and time demands concurrently while achieving production goals from assigned territory or set of accounts
• Contribute to the team effort and play an essential part in the smooth running of teams
• Excellent verbal and written communication skills
• Passion for working with new technologies and new technical concepts
• Ability to deal well with adversity, remaining driven and resilient 
• Experience using CRM, sales engagement platform, and prospecting tools preferred 

Smartsheet is looking for a dynamic Sales Development Representative II to provide sales pipeline generation and revenue-driving activities and help fuel our growth targets for the fiscal year. You will be required to develop a great understanding of our customers, prospect into relevant accounts and utilize outbound efforts to engage and qualify potential customers using various proactive selling efforts. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to sharpen prospecting and discovery skills that align with our Commercial and Enterprise teams.

The ideal remote candidate will sit Central to West Coast and will report to a Manager of Sales Development in the West.

You Will: 

• Partner and work with the Commercial and Enterprise sales teams - including New Business, Expansion, Customer Success, and Professional Services.
• Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools
• Setting qualified prospect meetings with our Sales Executives
• Strategically prospecting key account targets & contacts
• Hold thoughtful and engaging conversations over the phone and email
• Be the subject matter expert on Smartsheet products and services
• Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, LinkedIn, cold calling, and/or using our other sophisticated software sales tools
• Influence and manage multiple outbound sequence campaigns in our sales engagement platform
• Record and document all activity in Salesforce.com
• Monitor the social web for opportunities and leads as well as participate in outbound social marketing initiatives
• Leverage taught sales techniques to maximize prospect interactions
• Maintain a high level of activity with the intent to qualify and create exponential sales pipelines
• Other duties as assigned

You Have: 

• Experience in a Sales/Business Development role
• Desire to learn and grow, possessing a strong work ethic
• Competitive spirit, self-motivated, driven, and a desire to be successful
• Capability of understanding customer pain points, and requirements and delivering a response presenting Smartsheet as a solution
• Aptitude to manage numerous requests and time demands concurrently while achieving production goals from assigned territory or set of accounts
• Contribute to the team effort and play an essential part in the smooth running of teams
• Excellent verbal and written communication skills
• Passion for working with new technologies and new technical concepts
• Ability to deal well with adversity, remaining driven and resilient 
• Experience using CRM, sales engagement platform, and prospecting tools preferred 

Smartsheet is looking for an experienced Revenue Operations Analyst, specializing in Insights & Analytics delivery, to support and accelerate the productivity of our Go-To Market organization. In this role, you will help define Smartsheet's growth strategy through insights produced with data analysis. You will be expected to independently drive projects, tackle complex analytical challenges, and mentor other analysts. You will work very closely with senior sales leadership to inform strategic decision-making. You will be part of a collaborative, motivated team that is instrumental in helping our Go-To Market team achieve their goals by driving pipeline growth, increasing retention, and closing deals.

Our ideal candidate is curious and displays an ability to translate business questions into analysis, reports, and recommendations. To be successful in this role, you are able to communicate to a diverse audience of internal stakeholders. You should have a demonstrated ability to identify areas of opportunity within the business, and build innovative solutions as well as a strong technical acumen with data analytics tools.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

You will report to our Manager, Revenue Operation Analytics. 

You Will:

• Act as a business partner to Sales leaders to understand and identify essential business questions and challenges
• Lead projects to develop answers and solutions to those questions and challenges as well as developing KPIs to track results 
• Present insights to executives that will drive performance improvements and establish scalable process enhancements across the organization
• Mine large datasets, draw relevant insights, and create visualizations to summarize findings for executive consumption
• Analyze and monitor data for anomalies, recognizing trends and potential business implications
• Guide commission and territory planning processes with analytical support, providing strategic recommendations
• Identify areas of opportunity within the business and propose innovative solutions 
• Develop and present data-driven recommendations to Sales Leaders to optimize sales strategies and improve performance
• Be a mentor and leader to the more junior analysts on the team

You Have:

• Bachelor's degree in a quantitative field (e.g. engineering, sciences, math, statistics, business, or economics)
• 5+ years of experience in an analytics role with increasing responsibility
• Experience in Cloud and SaaS go-to-market (GTM)
• Channel / Partner experience nice to have
• Expertise in SQL and preparing data for analysis, modeling, and visualization
• Experience working with a business intelligence tool like Tableau, PowerBI, Looker, etc.
• Experience with statistics (time series analysis, cluster analysis, multivariate analysis)
• Experience publishing and presenting data and findings to executives and non-data users

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Store Manager base pay ranges from $85,000.00 - $110,000.00/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-4

#li-onsite

Van Leeuwen Ice Cream is hiring a full-time Senior Manager, Category & Commercial Strategy. This is a great opportunity for an experienced individual to work closely with the growing team of Van Leeuwen Ice Cream as the company embarks on its next stage of accelerated growth across retail brick and mortar and CPG. The ideal candidate is someone who is data-driven, CPG savvy, and can thrive in a fast-paced environment (and loves ice cream!). 

The Senior Manager, Category & Commercial Strategy will bridge strategy and execution across category, pricing and in-market activation. This role is the commercial architect of how we win at shelf. The role will own the development and execution of best-in-class category, pricing, promotion and merchandising strategies that drive velocity, profitable growth, and retailer alignment across all channels of trade. The role will work cross functionally among Sales, Marketing, Finance and Customers to ensure we win at shelf and online.

This role can be fully remote and based anywhere in the United States. Strong preference would be candidates based in markets where VL has retail outlets (CA, CO, TX, IL, FL, GA, NC, TN, PA, NJ, NYC, CT or MA).

Job Responsibilities

• Category Strategy & Insights – Define how Van Leeuwen shows up within frozen dessert. Provide a clear POV versus competitors (premium vs ultra-premium vs better for you) and retailer-facing category decks that earn distribution.
• Key Outputs:
  • Define Category roles: Dairy Pints, Non-Dairy Pints, Novelties
  • Assortment architecture by channel (Natural, Food, Mass, Club)
  • Shelf strategy (SKU count, segmentation, price tiers)
  • White space identification (flavor, format, pack size)
• Pricing/Promotion Strategy and Merchandising Standards – Execute repeatable playbooks across channels of trade.  Establish consistent pricing ladder across customers, reduce margin leakage and a clear good/better/best promo strategy.  Define how our brand shows up on shelf physically and digitally.
• Key Outputs:
  • Everyday pricing (EDLP guardrails by channel) and Promo architecture
  • Depth, Frequency & Mechanics focused on Trade spend guardrails + ROI expectations
  • Establish and execute shelving and merchandising standards
  • Develop and own innovation launch playbooks and Seasonal/ LTO calendars
• Commercial Execution Support & Performance Analytics – Ensure our strategy translates into real-world execution and optimize trade investments.
• Key Outputs:
  • Distribution tracking and reset readiness support
  • New item sell-in tools (data driven decks)
  • Trade Calendar tracking
  • Post Promotionnel Analyses – Lift, ROI, Incrementality

Job Requirements

• 6 to 10+ years in Category management (CPG) and Trade marketing / shopper marketing 
• Experience with Frozen or perimeter categories, distributor environments (UNFI, KeHE), and high-growth emerging brands
• Experience in pricing & promo strategy (NRM-lite capability) and turning data and insights into a selling story
• Proven record of crafting comprehensive storytelling to be used in retailer sell-in
• Comfortable with imperfect data environments, building resources and tools from scratch and ability to pivot and adjust quickly
• Ability to sustain high accuracy and work performance
• Technical aptitude and ability to quickly learn new applications
• Ability to work independently as well as collaboratively, self-prioritizing work load in a fast paced, team-oriented work environment
• Strong comprehension and problem-solving skills
• Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines

Compensation + Benefits

$115,000.00 - $140,000.00 annual compensation depending on experience, paid weekly 

Eligible for annual 10% bonus

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Wellness Reimbursement Plan 
• Flexible Time Off - No accrual required
• Paid Sick Time
• Yearly Performance Reviews
• Paid one month sabbatical (eligible after 4 years of continued employment)
•  

Van Leeuwen Ice Cream is hiring a full-time Single-Unit General Manager to oversee one of our Atlanta, GA locations. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Single-Unit General Manager is responsible for the overall operation of their assigned store.. This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• ServSafe Manager Food Handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee two locations opening in our growing Washington D.C market. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• ServSafe Manager Food Handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews