Embedded Engineer Jobs in United Kingdom.
All active Embedded Engineer roles based in United Kingdom.
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Senior Software Engineer, Embedded Software Automation and Tools
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
With so many people using Roku’s products globally, we’ve become well-known for products that “just work” right out of the box and integrate almost by magic. That doesn’t happen by accident, which is why we are committed to making sure our products aren’t just intuitive; they’re obvious. To support that commitment, the Roku’s Automation support and Tools team focuses on providing innovative and impactful tools that improve efficiency, enhance productivity of all engineering to test Roku products, from industry’s most reliable streaming media platform to smart home products that seamlessly integrate with Roku entertainment OS for a great connected home user experience. We accomplish this using state of the art technology and engineering to make it happen, with consideration for the customer as the centre of all that we do.
Roku’s embedded software automation and tools team has an excellent opportunity for a Senior Software Engineer with strong experience in building automation framework and tools for embedded devices. The role involves developing and maintaining software and tools that help various internal teams to test and manage Roku’s products. Working closely with internal stakeholders to enhance existing automation toolset with new capabilities and advanced features that empower all engineering and accelerate validation efforts for SW releases.
About the role
You will work cross-functionally with various engineering teams, using your automation tooling expertise to help both firmware developers and QA to create and deliver the highest quality products that provide valuable end-user feedback to improve customer experience. This position requires Python expertise with strong experience using web frameworks, excellent debugging, written, and organizational skills. You will be joining a talented, high-performance team of developers with a history of delivery. We are looking for someone who can help us maintain this pace and continue delivering high quality as we grow.
We are looking for a keen problem solver and a self-motivated individual with excellent communication and collaborative skills who is eager to learn and grow in the consumer electronics space. As an engineer on the team, you will require the skills and confidence to undertake the challenges of working in a fast-paced environment, frequently be taken out of your comfort zone, and relish getting your hands dirty working with user-facing products.
What you will be doing:
- Develop and release new E2E automation support and tools
- Debug issues to improve the quality of automated test tools and frameworks
- Conduct code reviews to improve code quality and optimization
- Promote coding conventions and standards for code re-usability and cleanliness
- Document feature guides, identify and formulate user requirements, and define product behavior
- Support and maintain existing automation tools and technology
- Mentor less experienced engineers and drive automation development
- Assist in monitoring and maintenance of critical systems
- Champion the adoption of AI tools and technologies to enhance automation capabilities and team productivity.
- Review and provide technical feedback on design documents and high-level architecture diagrams across multiple tools and teams, with a focus on evaluating design trade-offs, scalability, maintainability, and alignment with overall system architecture.
We're excited if you have:
- 10+ years of hands-on experience with automation systems
- 10+ years of programming experience, preferably with Python
- Bachelor’s degree in computer science or related field
- Proficient in Linux, Python-based test automation frameworks, and tools using REST APIs
- Hands-on experience in development/integration of E2E test automation frameworks and tools for embedded software devices
- Proficient use of AI tools and technologies with a proven track record as a promoter and advocate for AI adoption in software development and testing automation.
- Agentic workflow familiarity: Working knowledge of multi-step AI orchestration frameworks and the practical use of AI agents to support and streamline day-to-day development workflows.
- Experienced in developing and maintaining web-based tools using JavaScript and React/Next.js
- Experience with DevOps and continuous integration tools (Jenkins, GitLab CI, Docker, and Kubernetes)
- Experience with CI/CD pipeline development and deployment via AWS or GCP cloud technologies
- Experience with unit testing frameworks – pytest/pyunit and Cypress for UI testing
- Experience developing web applications using Flask, FastAPI, Django, and Nginx
- Knowledge in using AI for increasing test automation coverage and productivity
- Experience with retail Consumer Electronic (CE) devices, ideally in the Over The Top (OTT) streaming domain
- Expert problem-solving and technical troubleshooting skills
- Ability to learn new technologies quickly
- A self-directed professional able to work independently
- Ability to work through ambiguous requirements and be flexible/adaptable to change
- Comfortable and experienced working with cross-functional peers and internal stakeholders across European and US time zones
- Excellent communication and collaborative skills
Additional nice to have skills:
- Previous experience with Non-Functional Testing (Performance Testing, Stress Testing)
- Knowledge of network technologies and libraries such as TCP/IP and HTTP
- Experience with database technologies (MySQL, PostgreSQL, MongoDB, Redis) for test data management
- Familiarity with monitoring and observability tools (Grafana, Prometheus, ELK stack, Datadog)
- Knowledge of streaming protocols and technologies (HLS, DASH, RTMP, WebRTC)
- Experience with API testing tools (Postman, REST Assured, GraphQL)
- Understanding of security testing principles and tools (OWASP, penetration testing)
- Experience with mobile testing frameworks and cross-platform testing
- Familiarity with test reporting and analytics platforms (Allure, TestRail, ReportPortal)
- Experience with infrastructure as code (Terraform, Ansible, CloudFormation)
- Knowledge of machine learning concepts for test optimization and predictive analysis
- Familiarity with Agile/Scrum methodologies and project management tools (Jira, Confluence)
- Basic understanding of hardware debugging tools and techniques for embedded systems
#LI-AB3
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The International TV Software team at Roku develops and delivers software for television platforms across international markets, with a focus on Europe and Australia. The team works closely with SOC partners to bring new TV products to market, develops software to meet regional broadcast standards, and supports certification with organizations such as ETV, the BBC, and DTG. The team operates across both new platform development and common software development projects, contributing to greenfield features as well as the ongoing evolution of Roku’s international TV software ecosystem. It is a collaborative, cross-functional team that values engineers who are curious, adaptable, and motivated to understand the full breadth of the systems they work on.
About the Role
As a Software Engineer on the Regional TV Software team, you will contribute to the development and delivery of software for regional TV platforms, working on both new TV platform projects and new software development projects. You will collaborate with SOC vendors, support certification processes with UK and European broadcast organizations, and help define and build new software features. This is a great opportunity for an engineer early in their career who is curious, collaborative, and motivated to grow across multiple areas of a complex software system.
What You’ll Be Doing
- Developing and maintaining software for regional TV platforms, with a focus on markets in Europe and Australia
- Collaborating with SOC vendors to support new TV projects and resolving Roku-specific technical issues
- Supporting certification processes with organisations such as ETV, the BBC, and DTG
- Contributing to new software projects, including requirements definition, software design, and implementation
- Developing primarily in C++, with contributions in C, Python and Javascript as-needed
- Porting and adapting software to meet regional standards and specifications, including HbbTV
- Troubleshooting technical issues across the software stack and working cross-functionally to resolve them
- Participating in greenfield feature development as part of new TV platform launches
We’re Excited If You Have
- 6+ years Experience with C and/or C++ in a commercial environment
- Familiarity with Python
- An interest in or exposure to embedded systems or low-level software development
- A systems-level mindset — curiosity about how different parts of a system interact and a desire to learn broadly
- Exposure to Linux environments (a plus, but not required)
- Familiarity with HTML or browser-based development (a plus, but not required)
- 6+ years of commercial software engineering experience, or equivalent demonstrated through projects, internships, or academic work
- Strong problem-solving skills and a collaborative approach to working through technical challenges
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer, Python (Tools Development)
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
With so many people using Roku’s products globally, we’ve become well-known for products that “just work” right out of the box and integrate almost by magic. That doesn’t happen by accident, which is why we are committed to making sure our products aren’t just intuitive, they’re obvious. To support that commitment, the Roku’s Automation support and Tools team focuses on providing innovative and impactful tools that improve efficiency, enhance productivity of all engineering to test Roku products, from industry’s most reliable streaming media platform to smart home products that seamlessly integrate with Roku entertainment OS for a great connected home user experience. We accomplish this using state of the art technology and engineering to make it happen, with consideration for the customer as the centre of all that we do.
About the role
The Roku’s software automation and tools team has an excellent opportunity for a Senior Software Engineer with strong experience in building automation framework and tools for SW embedded devices. The role involves developing and maintaining software and tools that help various internal teams to test and manage Roku’s products. Working closely with internal stakeholders to enhance existing automation toolset with new capabilities and advanced features that empower all engineering and accelerate validation efforts for SW releases.
You will work cross-functionally with various engineering teams, using your finest automation expertise to help both FW developers and QA to create and deliver highest quality product that help in provide valuable end-user feedback to improve customer’s experience. This position requires python expertise with strong experience of using web frameworks, excellent debugging, written and organizational skills. You will be joining a talented, high-performance team of developers with a history of delivery. We are looking for someone who can help us keep up this pace and continue delivering high quality as we grow.
We are looking for a keen problem solver and a self-motivated individual with excellent communication and collaborative skills who is eager to learn and grow in consumer electronics space. As an engineer on the team you will require skills and confidence to undertake the challenges of working in a fast-paced environment, frequently be taken out of your comfort zone and relish getting your hands dirty working with user facing products
What you'll be doing
- Support and maintain existing automation tools and technology
- Develop and release new E2E automation support and tools
- Debug issues to improve the quality of automated test tools and frameworks
- Conduct code reviews to improve code quality and optimization
- Promote coding conventions and standards for code re-usability and cleanliness
- Document Feature guides, identify and formulate user requirements, product behavior
- Mentor less experienced engineers and driving automation development
- Assist in monitoring and maintenance of critical systems
We're excited if you have
- 5+ years of hands-on experience with automation systems
- 5+ years of programming experience, preferably with Python
- Bachelor’s degree in Computer Science or related
- Proficient in linux, Python based test automation frameworks and tools using REST APIs
- Hands on experience in development/integration of E2E test automation framework and tools for embedded software devices
- Experienced in developing and maintaining web based tools using Javascript, React
- Proficiency with DevOps, continuous integration tools (Jenkins, Gitlab CI, Teamcity, Docker and Kubernetes)
- Experience with CI/CD pipeline development and deployment via AWS or GCP cloud technologies
- Experience with Unit Testing frameworks – pytest/pyunit and cypress, playwright for UI testing
- Experience of developing web applications using Flask, FastAPI, Django, Nginx
- Experience and knowledge of using generative AI
- Expert problem-solving and technical troubleshooting skills
- Ability to learn new technologies quickly
- A self-directed professional able to work independently
- Ability to work through ambiguous requirements and being flexible/adaptable to change
- Comfortable and experienced working with cross-functional peers and internal stakeholders across European and US timezones
- Excellent communication and collaborative skills
- Experience with retail Consumer Electronic (CE) devices, ideally in the Over The Top (OTT) streaming domain
- Previous experience with Non-Functional Testing (Performance Testing, Stress Testing)
- Knowledge of network technologies and libraries such as TCP/IP and HTTP
- Previous experience and knowledge of image processing and inferencing, creating computer vision capabilities for visual testing
#LI-AB3
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
This team spends most of its time working on customer focused features that improve the user experience, from content discovery and search to Roku pay and subscription to embedded software and firmware, and much more. Our product roadmap helps us accelerate our growth and scale, putting surprising new features into the hands of tens of millions of Roku users worldwide.
Our developers and engineers are owners. They are motivated from within, finding and taking on a feature or project simply because that problem needs to be solved and shipped. But that individual must work together with different engineering teams, UI design, product teams, and business leadership to make things happen, which means that engineers succeed here because they can maintain that independent spirit and motivation within a deeply collaborative environment. We are the pragmatic dreamers inventing and re-inventing the world of streaming media.
About the role
Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television and streaming media worldwide, continued success stems from experienced software engineers like you developing core features for the Roku platform.
Our new Senior Software Engineer, Embedded will be contributing extensively to our embedded UI development, algorithm implementation for complex features to make it more user intuitive and underlying architecture. You will be working closely with product management to understand new features or extending current features for international market needs, development using modern C++ libraries/frameworks, scripting language and integration of third-party code. You will also be engaged in developing tools which can help larger development community within Roku. A proven track record of shipping high-quality software on embedded platforms is essential. This is a great role for a senior professional who enjoys a high level of visibility and thrives on great business impact.
The features and performance improvements you implement directly impact millions of users every day. This is a great role for an experienced professional who has innovative ideas for complex problems and can translate these ideas into ultra-reliable software.
What you’ll be doing
- Creating C++ and Embedded Linux and Native Applications
- Developing UI applications using popular frameworks such as JavaScript, BrightScript and similar languages
- Working closely with Cross Functional teams to contribute to our application development
- Developing core features for the Roku OS Application framework
- Investigating, diagnosing and resolving issues
- Writing functional and integration tests
- Designing and shipping high-quality software on the Roku embedded platform
We’re excited if you have
- Extensive experience with C or C++ and Embedded Linux or Native Application Development
- In-depth understanding of Linux, tools, libraries, and open source development
- Experience developing UI applications using popular frameworks such as ReactJS
- Experience with Python, JavaScript, BrightScript, or similar languages
- Proven track record of designing and shipping high-quality software on an embedded platform
- Experience with OpenGL, DirectX, or any other graphics APIs
- Experience writing functional and integration tests
- Good understanding of Core OS concepts like memory management and multi-threading
- A good understanding of API design, considerations and trade-offs
- Consumer electronics experience building Media/Content and/or Ad product
- Strong verbal and written communication skills (this role involves frequent communication with teams throughout Roku)
- Bachelors or Masters in Computer Science or related fields
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer, Firmware Advanced Development
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Advanced Development organisation pushes beyond the boundaries of product lines to build new things. We think independently of standard shipping cadences and timelines, working on foundational technologies that will impact every Roku device in the future, and on ideas that no one has seen before in their living room. As this is an exceptional team, we are seeking unusual talent. As part of Advanced Development, the Developer Experience team specifically focuses on driving internal changes in tooling to improve developer satisfaction and productivity. The team listens to their customers, determines the most impactful opportunities and executes on delivering those changes. The team works technologies including modern Linux embedded C++, build systems, cloud backend systems, and web platforms.
About the role
We are looking for a Senior Software Engineer with an interest in driving our platform emulation product forward. You will be working on a software PAL version of the Roku OS which represents real hardware but facilities wider scale testing accessed via cloud hosting and web/API for internal users and Roku Partner development teams.
This is a very diverse role with exciting challenges and opportunities. One day you might be doing video decoding, or audio distribution, or tweaking docker, or testing app development or build tasks or cloud integration, or security or a ton of other things. Every day is going to be a different problem and an opportunity to really learn about a lot of new tech and help design the infrastructure of a pretty complex system.
What You’ll be doing
- Focus on the Native Build of Roku OS, which operates without physical hardware - drive forward the development and continue to keep the platform current and meeting the needs of internal and external users - covers both hand-on development and working with other teams to support them.
- Solve design problems in embedded software, application SDKs, networking, graphics, UIs, media and other areas across Advanced Engineering, always with an eye on the resource constraints of our players and TVs
- Write efficient software that can be easily ported to new or existing platforms
- Demonstrate excellence in C++ development and deliver high-performance, ultra-reliable software
- Troubleshoot and resolve issues to ensure optimal performance and user satisfaction.
- Participate in code reviews and contribute to best practices in software development.
We’re excited if you have
- 10+ years in software development, architecture, and API design
- 5+ years Linux systems programming
- Excellent modern C++ programming skills
- An understanding of compilers and how code changes will impact resources and performance
- Proven track record of success developing software to operate within tight CPU, RAM, and storage constraints
- Strong problem-solving skills with the ability to work both independently and collaboratively in a team environment using agile processes.
- Excellent communication skills to effectively convey technical concepts to both technical and non-technical audiences.
- A Bachelor’s degree in Computer Science, Engineering, or a related field is preferred.
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Software Engineer Intern - 12 month Industry Placement
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
We’re a distributed team working across multiple continents and time zones, focused on building high-quality software releases for Roku’s latest player devices. We move fast, adapt quickly, and care deeply about making products that are easy—and joyful—for customers to use. Interns are treated as real contributors: you’ll work with engineers, QA, product managers, and other partners, and you’ll get support through mentoring, feedback, and structured onboarding.
About the role
This internship is a great fit for a student going into their Placement Year who’s interested in embedded software development and software quality. You’ll help improve product quality and developer efficiency by contributing to automatable tests, debugging issues, and improving testing workflows for C/C++ applications running on embedded/Linux-based systems.
We offer a paid 12 month internship, starting in September 2026.
What you'll be doing
With guidance from the team, you will:
- Develop and maintain automated tests for applications written in C/C++
- Write scripts/tools (Python and/or Bash) to support test automation and analysis
- Learn how to use logs, KPIs, and failure analysis to help reproduce, isolate, and understand issues
- Review and improve existing test cases and automation code with support from mentors
- Document test procedures, results, and learnings clearly and concisely
- Collaborate with remote team members across time zones and communicate progress effectively
We're excited if you have:
- Current enrolment in a Bachelor’s (or equivalent) in Computer Engineering, Computer Science, or a related field
- Available for a 12 month period starting in September 2026
- Some experience programming in C and/or C++ (coursework, projects, labs, or internships)
- Familiarity with Linux fundamentals and basic command-line tools
- Basic scripting skills in Python and/or Bash/Shell
- Interest in debugging and problem-solving (e.g., reading logs, reproducing issues, step-by-step investigation)
- Comfort working collaboratively and communicating clearly in a distributed environment
- A self-driven mindset and willingness to learn quickly in a fast-paced team
Nice to Have:
- Exposure to embedded Linux development (e.g., Raspberry Pi, development boards, or coursework)
- Familiarity with multi-threading concepts and/or memory management fundamentals
- Experience writing tests (unit tests, integration tests, or white-box tests)
- Any experience working with software running on SoCs or constrained devices
What You’ll Gain
- Hands-on experience contributing to real embedded systems and automation used by production teams
- Mentoring and feedback from experienced engineers
- Practical skills in debugging, test development, and working in a modern distributed engineering
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer, Embedded UI - C++
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
This team spends most of its time building and improving the UI framework and components that power Roku user experiences. Our roadmap helps us accelerate our growth and scale, putting surprising new features into the hands of tens of millions of Roku users worldwide.
Our developers and engineers are owners. They are motivated from within, finding and taking on a feature or project simply because that problem needs to be solved and shipped. But that individual must work together with different engineering teams, UI design, product teams, and business leadership to make things happen, which means that engineers succeed here because they can maintain that independent spirit and motivation within a deeply collaborative environment. We are the pragmatic dreamers inventing and re-inventing the world of streaming media.
About the role
Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television and streaming media worldwide, continued success stems from experienced software engineers like you developing core features for the Roku platform.
Our new Senior Software Engineer, UI Infrastructure will be contributing extensively to our embedded UI framework development. You will be working closely with system architects to develop new features or extend current features to improve system stability and performance. You will also be engaged in developing tools which can help the larger development community within Roku. A proven track record of shipping high-quality software on embedded platforms is essential. This is a great role for a senior professional who enjoys a high level of visibility and thrives on great business impact.
The features and performance improvements you implement directly impact millions of users every day. This is a great role for an experienced professional who has innovative ideas for complex problems and can translate these ideas into ultra-reliable software.
What You'll Be Doing
- Building and maintaining tooling to improve the quality and consistency of data collected from Roku OS logging.
- Using agentic coding to accelerate feature development and testing.
- Developing and evolving offline pipelines that process logs to support initiatives like pre-merge validation in Firmware CI and automated data contract generation.
- Writing and reviewing C++ changes in embedded codebases to ensure logging is accurate, reliable, and usable downstream.
- Creating Python-based tooling and automation (non-embedded) to extract, analyze, and validate log usage across large codebases.
- Partnering with engineers across UI infrastructure, firmware, and CI to integrate tooling into developer workflows and keep it production-ready.
- Troubleshooting issues across tooling, pipelines, and source instrumentation, balancing correctness, maintainability, and scalability.
We Are Excited If You Have
- 5+ years of relevant software development experience.
- Proficiency in modern C++ with the ability to read, debug, and extend embedded/firmware codebases.
- Built JavaScript/TypeScript frameworks or worked on JS virtual machines and runtimes.
- Strong Python experience for building developer tooling, automation, and offline data-processing workflows (e.g., log analysis and data quality improvements).
- Experience building or improving CI pipelines (including validation and quality gates) to support reliable releases.
- Familiarity with logging/telemetry concepts and an interest in improving data quality from code to downstream consumers.
- Working knowledge of core systems concepts (memory, threading/concurrency, and debugging) and the ability to apply them when investigating issues.
- Experience designing pragmatic internal tools or APIs, with an understanding of trade-offs and maintainability.
- Strong communication skills and a collaborative mindset, as this role partners closely with engineers across UI infrastructure and adjacent teams.
#LI-AB3
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
This team spends most of its time building and improving the UI framework and components that power Roku user experiences. Our roadmap helps us accelerate our growth and scale, putting surprising new features into the hands of tens of millions of Roku users worldwide.
Our developers and engineers are owners. They are motivated from within, finding and taking on a feature or project simply because that problem needs to be solved and shipped. But that individual must work together with different engineering teams, UI design, product teams, and business leadership to make things happen, which means that engineers succeed here because they can maintain that independent spirit and motivation within a deeply collaborative environment. We are the pragmatic dreamers inventing and re-inventing the world of streaming media.
About the role
Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television and streaming media worldwide, continued success stems from experienced software engineers like you developing core features for the Roku platform.
Our new Software Engineer, UI Infrastructure will be contributing extensively to our embedded UI framework development. You will be working closely with system architects to develop new features or extend current features to improve system stability and performance. You will also be engaged in developing tools which can help the larger development community within Roku. A proven track record of shipping high-quality software on embedded platforms is essential. This is a great role for a professional who enjoys a high level of visibility and thrives on great business impact.
The features and performance improvements you implement directly impact millions of users every day. This is a great role for an experienced professional who has innovative ideas for complex problems and can translate these ideas into ultra-reliable software.
What You'll Be Doing
- Building and maintaining tooling to improve the quality and consistency of data collected from Roku OS logging.
- Developing and evolving offline pipelines that process logs to support initiatives like pre-merge validation in Firmware CI and automated data contract generation.
- Writing and reviewing C++ changes in embedded codebases to ensure logging is accurate, reliable, and usable downstream.
- Creating Python-based tooling and automation (non-embedded) to extract, analyze, and validate log usage across large codebases.
- Partnering with engineers across UI infrastructure, firmware, and CI to integrate tooling into developer workflows and keep it production-ready.
- Troubleshooting issues across tooling, pipelines, and source instrumentation, balancing correctness, maintainability, and scalability.
- Using agentic coding to accelerate feature development and testing
We Are Excited If You Have
- 3-5+ years of relevant software development experience.
- Proficiency in modern C++ with the ability to read, debug, and extend embedded/firmware codebases.
- Strong Python experience for building developer tooling, automation, and offline data-processing workflows (e.g., log analysis and data quality improvements).
- Experience building or improving CI pipelines (including validation and quality gates) to support reliable releases.
- Familiarity with logging/telemetry concepts and an interest in improving data quality from code to downstream consumers.
- Working knowledge of core systems concepts (memory, threading/concurrency, and debugging) and the ability to apply them when investigating issues.
- Experience designing pragmatic internal tools or APIs, with an understanding of trade-offs and maintainability.
- Strong communication skills and a collaborative mindset, as this role partners closely with engineers across UI infrastructure and adjacent teams.
- Built JavaScript/TypeScript frameworks or worked on JS virtual machines and runtimes
#LI-AB3
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer, Cross Platform Devices
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
With more than 85 million people using our products globally, we’ve become well-known for products that “just work” right out of the box and integrate almost by magic. That doesn’t happen by accident, which is why we are committed to making sure our products aren’t just intuitive; they’re obvious. Our goal is to help people find what they want and make it easier for people to stream. We accomplish this using state-of-the-art technology and engineering to make it happen, considering the customer as the center of all that we do.
We are looking for a Senior Software Engineer to focus on developing core features for the Roku platform UI. We are looking for someone with experience building high-performing applications and SDK components who wants to code on a wildly popular consumer electronics platform. This is an excellent role for a senior professional who enjoys a high level of visibility, thrives on having a critical business impact, and is excited to work on a component that touches almost everything streamed on the Roku platform.
About the team
This team spends most of its time working on customer focused features that improve the user experience, from cross-platform device experiences, TV & Player centric UI, and IoT integration with Roku OS. Our product roadmap helps us accelerate our growth and scale, putting surprising new features into the hands of tens of millions of Roku users worldwide.
Our developers and engineers are owners. They are motivated from within, finding and taking on a feature or project simply because that problem needs to be solved and shipped. But that individual must work together with different engineering teams, UI design, product teams, QA, and business leadership to make things happen, which means that engineers succeed here because they can maintain that independent spirit and motivation within a deeply collaborative environment. We are the pragmatic dreamers inventing and re-inventing the world of streaming media.
What You’ll Be Doing
- Lead design and architecture for core Roku OS UI frameworks and components, setting performance, reliability, and accessibility bars across millions of devices; drive cross‑team alignment with platform, firmware, and product partners.
- Own end‑to‑end delivery of complex, multi‑release UI initiatives, from requirements and technical strategy through implementation, instrumentation, launch, and post‑launch optimization.
- Make deep contributions across our stack: C++ for embedded/UI systems, BrightScript for app/channel surfaces, and TypeScript for developer tooling and UI apps; proactively improve APIs, test coverage, and observability.
- Define and implement performance architectures for rendering, layout, and animation; establish metrics, profiling methods, and regression gates for startup time, frame pacing, memory, and power.
- Mentor and level up engineers via design reviews, code reviews, pairing, and technical guidance; elevate engineering standards, documentation, and operational excellence across Cambridge and partner sites
- Influence roadmap and sequencing with data: design experiments, analyze telemetry, and steer fast iterations that measurably improve UX quality and reliability.
- Lead incident response and root‑cause analysis for high‑visibility UI issues; drive long‑term fixes that harden systems and reduce recurrence.
We’re Excited If You Have
- 5+ years building production UI or UI‑adjacent systems with advanced C++ on embedded/consumer devices; demonstrated leadership owning ambiguous problem spaces and delivering 0→1 as well as 1→N evolutions.
- Extensive programming experience with C++ and Embedded Linux or Native Application development; in‑depth understanding of Linux (tools, libraries, build systems) and open‑source development workflows.
- Demonstrated leadership across C++, BrightScript, and TypeScript, including architectural design, API definition, and high‑quality implementation spanning firmware‑adjacent and app/tooling layers.
- Proficiency with AI‑assisted programming (e.g., code generation, review, test scaffolding) applied responsibly to improve developer velocity, quality, and maintainability.
- Deep expertise in UI performance engineering: rendering pipelines, layout/animation systems, memory/CPU profiling, frame pacing, and low‑latency optimizations on constrained hardware.
- Strong memory management and multi‑threaded development skills, with practical experience in synchronization, contention reduction, and concurrency debugging.
- Experience with OpenGL and DirectFB for graphics pipelines and rendering on embedded Linux targets.
- Experience building or evolving UI frameworks, reusable component libraries, SDKs, and developer tools used by multiple teams, with attention to API ergonomics, backward compatibility, and maintainability.
- Embedded and consumer electronics experience, ideally shipping features across diverse hardware configurations and markets.
- Ability to estimate software tasks accurately, manage dependencies, and deliver to schedule in fast‑moving environments.
- Proven mentorship and technical leadership: facilitating design reviews, leading cross‑functional discussions, aligning stakeholders, and guiding engineers to deliver high‑impact outcomes.
- Excellent root‑cause analysis and cross‑layer debugging skills; you consistently use telemetry, profiling, and controlled experiments to isolate issues and drive robust fixes.
- Strong written and verbal communication; able to represent the team in design/product reviews, articulate trade‑offs, and drive decisions that improve user experience at scale.
- Bachelor’s and/or master’s degree in Computer Science or equivalent experience.
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
With more than 85 million people using our products globally, we’ve become well-known for products that “just work” right out of the box and integrate almost by magic. That doesn’t happen by accident, which is why we are committed to making sure our products aren’t just intuitive; they’re obvious. Our goal is to help people find what they want and make it easier for people to stream. We accomplish this using state-of-the-art technology and engineering to make it happen, considering the customer as the center of all that we do.
We are looking for a Senior Software Engineer to focus on developing core features for the Roku platform UI. We are looking for someone with experience building high-performing applications and SDK components who wants to code on a wildly popular consumer electronics platform. This is an excellent role for a senior professional who enjoys a high level of visibility, thrives on having a critical business impact, and is excited to work on a component that touches almost everything streamed on the Roku platform.
About the team
This team spends most of its time working on customer focused features that improve the user experience, from cross-platform device experiences, TV & Player centric UI, and IoT integration with Roku OS. Our product roadmap helps us accelerate our growth and scale, putting surprising new features into the hands of tens of millions of Roku users worldwide.
Our developers and engineers are owners. They are motivated from within, finding and taking on a feature or project simply because that problem needs to be solved and shipped. But that individual must work together with different engineering teams, UI design, product teams, QA, and business leadership to make things happen, which means that engineers succeed here because they can maintain that independent spirit and motivation within a deeply collaborative environment. We are the pragmatic dreamers inventing and re-inventing the world of streaming media.
What you’ll be doing
- Work closely with product development, platform services, and release management teams to contribute extensively to our embedded UI development and underlying architecture
- Integrate third-party C++ libraries
- Investigate, diagnose and resolve issues within the Roku Platform
We’re excited if you have
- Relevant software development experience and a proven track record of designing and shipping high-quality software on an embedded platform.
- Extensive programming experience with C++ and Embedded Linux or Native Application Development
- In-depth understanding of Linux, tools, libraries, and open source development
- Proficiency in AI Assisted programming
- Understanding of API design considerations and tradeoffs
- Familiarity with tools and libraries such as Boost, PlayReady, ALSA, DIAL a plus
- Experience with memory management and multi-threaded development
- Experience with OpenGL and DirectFB
- Media / Video knowledge such as codecs, media streaming, etc. would also be a plus
- Ideally, embedded and consumer electronics experience
- Ability to accurately estimate software tasks and work to schedule
- Success at Roku is a collaborative effort, so you need to be a strong communicator, describing issues and solutions to various audiences
- Bachelor’s and/or master’s degree in computer science or equivalent
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer - C++, Embedded, Chromium
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well positioned to help shape the future of television and streaming media around the world, continued success stems from experienced embedded software engineers like you joining the Roku OS, OS Extensions and Apps Team.
About the role
In this role, you will be part of the team that's responsible for developing core features and enable streaming applications like Netflix, YouTube, BBC on the Roku platform. This will draw on your knowledge of NDK development, DRM and browser technologies, audio video streaming standards, graphics and application performance optimization (focusing on embedded systems).
The features and performance improvements you implement directly impact millions of users every day. This is a great role for an experienced professional who has innovative ideas for complex problems and can translate these ideas into ultra-reliable software.
What you’ll be doing
- Understand the architecture needs to enable top tier streaming applications on top of Roku OS, and develop software needed to deliver our users a world-class streaming experience under all operating conditions.
- Work on audio, video and graphics functionality porting, and understand partner application certification requirements and work with certification QA team members to close certification issues.
- Work on embedded browser technologies like Webkit, Chromium used in partner applications to deliver best streaming experience.
- Work both independently and in small groups to deliver new features and functionality on-time.
- Demonstrate excellence in C++ development and deliver high-performance, ultra-reliable software.
- Demonstrate impeccable software design skills, make extensive changes to an existing C++ code base that are modular and easy to maintain.
- Demonstrate the ability to dig-deep to find solutions to tough problems affecting our users.
We’re excited if you have
- 5+ years of relevant software development experience
- Extensive programming experience with C++
- Proven track record of success with embedded system development projects and Linux operating systems.
- Deep understanding of multi-threaded development and concurrency management.
- Experience working on embedded browsers like Chromium, Webkit, Opera.
- Experience in API design and developing portable code.
- Should be able to accurately estimate software tasks and work to schedule.
- Ability to architect, implement, and test systems for performance and low resource consumption.
- Good understanding of open-source development
- Knowledge of TCP/IP, TLS, HTTP, DRM technologies like PlayReady, Widevine and streaming protocols such as WebRTC, HLS, or DASH.
- Bachelors or Masters’ in Computer Science or equivalent engineering experience
#LI-GL1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The International TV Software team at Roku develops and delivers software for television platforms across international markets, with a focus on Europe and Australia. The team works closely with SOC partners to bring new TV products to market, develops software to meet regional broadcast standards, and supports certification with organizations such as ETV, the BBC, and DTG. The team operates across both new platform development and common software development projects, contributing to greenfield features as well as the ongoing evolution of Roku’s international TV software ecosystem. It is a collaborative, cross-functional team that values engineers who are curious, adaptable, and motivated to understand the full breadth of the systems they work on.
About the Role
As a Software Engineer on the Regional TV Software team, you will contribute to the development and delivery of software for regional TV platforms, working on both new TV platform projects and new software development projects. You will collaborate with SOC vendors, support certification processes with UK and European broadcast organizations, and help define and build new software features. This is a great opportunity for an engineer early in their career who is curious, collaborative, and motivated to grow across multiple areas of a complex software system.
What You’ll Be Doing
- Developing and maintaining software for regional TV platforms (Europe and Australia), covering the full lifecycle from requirements definition to greenfield feature implementation.
- Collaborating with SOC vendors and certification bodies (ETV, BBC, DTG) to support new projects and ensure compliance with regional standards like DVB-S/C/T, HbbTV (especially Op Apps), DVB-I etc.
- Utilising and contributing to our suite of internal AI-driven tools designed to accelerate development and improve engineering productivity.
- Troubleshooting and resolving technical issues across the software stack (primarily C++, with C, Python, and JavaScript) while working cross-functionally.
We’re Excited If You Have
- Up to three years of software engineering experience with strong C/C++ skills and familiarity with Python.
- A proactive “AI-adopter” mindset: experience using AI tools to write, debug, or optimize code and a drive to stay ahead of the curve in AI-assisted development.
- An interest in embedded systems, Linux environments, or browser-based development (HTML).
- A systems-level mindset—curiosity about how different parts of a system interact and a desire to learn broadly.
- Strong problem-solving skills and a collaborative approach to working through technical challenges.
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer - Software Development Kit
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
This is a senior software engineering role where you will architect, design, implement and test the run-time and native renderer of Roku's software development kit. You will partner with engineers who build the higher level scripting parts of Roku’s SDK.
Roku prides itself in building software and features which run well on our oldest devices, while taking advantage of our latest ones. To this end, the software development kit will need to be designed and implemented from the get go to run well on devices with extremely limited system resources like RAM, Flash and CPU.
What you’ll be doing
-
Architect, design, implement and test the run-time and native renderer of Roku's software development kit.
-
Partner with engineers who build the higher level scripting parts of Roku’s software development kit.
-
Ensure that we can stand behind all APIs exposed by Roku’s software development kit, and manage the evolution of these APIs.
-
Ensure that the native development kit performs well on low-cost hardware. To this end you will design for and track RAM consumption, rendering frame rate, etc.
-
Develop tooling which will allow Roku and 3rd party developers to build great optimized and performant applications to run on the Roku platform.
-
Navigate through ambiguous problem spaces and meticulously distill out design choices, trade-offs, and priorities.
We’re Excited If You Have
-
Bachelor’s in Computer Science or Computer Engineering, or equivalent experience
-
7+ years of experience in embedded C/C++ development and toolchain.
-
Extensive experience with software development on embedded Linux
-
Experience with multi-process architectures and IPC mechanisms.
-
Experience with UI/app frameworks from iOS or Android is a plus.
-
Excellent software design and architecture skills.
-
Ability to see the big picture while focused on short-term objectives and deliverables.
-
Ability to multi-task and drive parallel projects and distributed teams with tight deadlines.
#LI-MS3
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer - Software Development Kit
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
This is a senior software engineering role where you will architect, design, implement and test the run-time and native renderer of Roku's software development kit. You will partner with engineers who build the higher level scripting parts of Roku’s SDK.
Roku prides itself in building software and features which run well on our oldest devices, while taking advantage of our latest ones. To this end, the software development kit will need to be designed and implemented from the get go to run well on devices with extremely limited system resources like RAM, Flash and CPU.
What you’ll be doing
-
Architect, design, implement and test the run-time and native renderer of Roku's software development kit.
-
Partner with engineers who build the higher level scripting parts of Roku’s software development kit.
-
Ensure that we can stand behind all APIs exposed by Roku’s software development kit, and manage the evolution of these APIs.
-
Ensure that the native development kit performs well on low-cost hardware. To this end you will design for and track RAM consumption, rendering frame rate, etc.
-
Develop tooling which will allow Roku and 3rd party developers to build great optimized and performant applications to run on the Roku platform.
-
Navigate through ambiguous problem spaces and meticulously distill out design choices, trade-offs, and priorities.
We’re Excited If You Have
-
Bachelor’s in Computer Science or Computer Engineering, or equivalent experience
-
7+ years of experience in embedded C/C++ development and toolchain.
-
Extensive experience with software development on embedded Linux
-
Experience with multi-process architectures and IPC mechanisms.
-
Experience with UI/app frameworks from iOS or Android is a plus.
-
Excellent software design and architecture skills.
-
Ability to see the big picture while focused on short-term objectives and deliverables.
-
Ability to multi-task and drive parallel projects and distributed teams with tight deadlines.
#LI-MS3
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About Roku
Roku pioneered streaming to the TV — and today we help shape how millions of people around the world discover and enjoy entertainment.
Our platform powers one of the largest TV streaming ecosystems globally, with nearly 90 million active accounts worldwide and over 100 billion hours streamed annually.
Our teams build the software experiences that sit at the heart of modern television — powering Roku streaming players, Roku TV™ devices, and partner platforms across the globe.
Since entering the UK market in 2012, Roku has seen tremendous growth, giving viewers access to thousands of streaming channels — from BBC iPlayer, ITVX, and All4 to Netflix, Prime Video, NOW, and many more. Through the Roku Powered licensing program, we also collaborate with major partners such as Sky to deliver streaming experiences at scale.
As streaming continues to replace traditional TV, Roku’s platform has become the “home screen” for millions of households — combining operating system innovation, embedded engineering, and large-scale media technology.
About the Role
We are seeking an experienced Software Engineer to join our New Product Introduction team and help build the next generation of Roku TV devices.
This is a hands-on embedded engineering role where you’ll work close to the hardware, operating system, and media stack — helping deliver features that ship directly to customers’ living rooms.
You’ll thrive here if you enjoy working closely with the team, solving complex system problems, and collaborating with multidisciplinary teams to bring new devices to life.
What You’ll Do
- Work independently and in small teams to deliver new product features and functionality on schedule
- Feature development in C/C++
- Maintain and design scalable embedded software solutions across our device portfolio
- Collaborate closely with QA and cross-functional engineering teams
- Integrate and optimise third-party APIs and media technologies
- Contribute across the full product lifecycle — from early hardware integration to customer-impacting issue resolution
- Work on System-on-Chip (SoC) integration, board bring-up, and device performance tuning
- Experiment with AI tools for automation and operational efficiency. Constantly look for creative and innovative ways to solve real life problems.
We’re Excited If You Have
- Hands-on professional software development experience
- Strong C/C++ systems programming background
- Solid understanding of embedded Linux, open-source tooling, and device-level development
- Experience working in user space and/or kernel space
- Familiarity with media playback engines, streaming protocols, or video/audio pipelines
- Hands-on experience with embedded systems or shipping software on hardware platforms
- Ability to estimate technical work and deliver reliably in a fast-moving environment
- Degree in Computer Science, Electronics, or equivalent engineering experience
- Experience with SoC integration, device drivers, or video streaming technologies is highly valued.
- AI growth mindset – has experimented with AI tools.
#LI-PA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Join a team dedicated to delivering customer-focused features that elevate user experiences on a global scale. Our team specializes in creating engaging content such as wallpapers, screensavers, trivia, featured experiences, AI project for content generations, and more. Guided by an ambitious product roadmap, we aim to accelerate growth and scale by introducing innovative features to millions of users worldwide.
We foster a culture of ownership where developers and engineers are self-motivated to tackle challenges and ship impactful solutions. Collaboration is key—engineers work closely with cross-functional teams, including UI design, product management, and business leadership, to make things happen. If you’re passionate about reimagining the world of streaming media in a dynamic, collaborative environment, this is the team for you.
About the Role
Our products are known for their seamless integration and intuitive design that delights users right out of the box. These qualities are the result of meticulous engineering and a commitment to excellence.
As part of the engineering team, you’ll develop and manage features for Screensavers, Static & Dynamic Wallpapers, Trivia, Featured Experience and AI initiatives. You will be working on A.I initiatives to develop new features on platforms to create user enhancing experiments.
What You’ll Be Doing
- Designing and developing features for new Experiences on the Roku platform.
- Creating PoC to elaborate on ideas and work in startup mindset to break fast and deliver quickly.
- Collaborating with UI/UX design and backend team to create and implement new experiences.
- Adapting PoCs for productionising the solution
- Investigating, diagnosing, and resolving issues to maintain commercially viable solutions.
We Are Excited If You Have
- At least 10yrs experience in a Software Engineering environment
- Substantial Project based on using AI/ML and LLM technologies
- Proficiency in scripting languages such as JavaScript, TypeScript, React Native, Python, BrightScript, or related technologies.
- Experience working in an embedded environment
- Consumer electronics experience in media/content or ad product development is a plus.
- Experience in productionizing solutions, including content management, UI development, cloud development, and cloud backend integration.
- Knowledge of Core OS concepts like memory management and multi-threading.
- Experience in API design, with an understanding of considerations and trade-offs.
- Strong communication skills, as this role involves frequent collaboration across teams.
- Bachelor’s or Master’s degree in Computer Science or a related field
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
At Roku, the Device Monetization and Themed Experiences (DMTE) team, a part of the Advertising organization, is where the magic behind the scenes happens. We’re the engineers who build the high-performance graphics and UI foundations that power the FRAME engine — the core technology enabling Roku’s smooth, responsive, and visually rich experiences on millions of devices worldwide. Our work lives in the middleware and UI layers, and its impact is felt every time a user navigates a menu, enjoys an animated ad, or is wowed by the bespoke experience built to market the latest TV show or Movies. We thrive on solving technical challenges — from optimizing UI rendering to fine-tuning memory usage — using BrightScript (or JavaScript-like) to deliver rock-solid, high-performance solutions. We work in a collaborative, high-trust environment where great ideas can come from anywhere, partnering closely with firmware, UI, and product teams to ensure our platform is lightning fast, reliable, and ready for the next generation of streaming innovation. If you love building the invisible foundations that make great user experiences possible, this is the team for you.
About the role
As a Software Engineer in the DMTE team, you’ll contribute to Roku’s platform innovation — implementing and optimizing BrightScript (or JavaScript-like) systems for graphics rendering and the FRAME engine. You’ll tackle performance-critical challenges, ensuring our devices deliver smooth visuals and instant responsiveness at scale. You’ll have the opportunity to learn about core architecture, work across the stack with hardware, firmware, and application teams, and see your work directly impact tens of millions of users. This is a role for engineers who love technical problem-solving, care about performance, and want to work on technology that quietly powers an entire ecosystem. If you’re ready to learn, grow, and contribute to the future of streaming, we’d love to hear from you.
What you'll be doing
- Build scalable UI features optimized for millions of users
- Contribute to technical investigations and solutions for middleware and UI challenges
- Explore integrating AI/ML capabilities and leverage generative AI tools to accelerate development
- Collaborate with cross-functional teams on global platform features
- Develop engineering tools and learn from experienced developers
- Stay current with AI trends and emerging technologies
We're excited if you have
- 3+ years software engineering experience with UI development exposure
- C++ in an embedded environment
- Proficiency in BrightScript (or JavaScript-like) skills plus some experience with Python
- Strong problem-solving and technical communication abilities
- Interest in AI applications and a willingness to learn about generative AI tools
- Proactive mindset with passion for continuous learning and fast iteration
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
This team spends most of its time working on customer focused features that improve the user experience, from content discovery and search to Roku pay and subscription to embedded software and firmware, and much more. Our product roadmap helps us accelerate our growth and scale, putting surprising new features into the hands of tens of millions of Roku users worldwide.
Our developers and engineers are owners. They are motivated from within, finding and taking on a feature or project simply because that problem needs to be solved and shipped. But that individual must work together with different engineering teams, UI design, product teams, and business leadership to make things happen, which means that engineers succeed here because they can maintain that independent spirit and motivation within a deeply collaborative environment. We are the pragmatic dreamers inventing and re-inventing the world of streaming media.
About the role
The Senior Software Engineer will be contributing extensively to our embedded UI development, algorithm implementation for complex features to make it more user intuitive and underlying architecture. You will be working closely with product management to understand new features or extending current features for international market needs, development using modern C++ libraries/frameworks, scripting language and integration of third-party code. You will also be engaged in developing tools which can help larger development community within Roku. A proven track record of shipping high-quality software on embedded platforms is essential. This is a great role for a senior professional who enjoys a high level of visibility and thrives on great business impact.
The features and performance improvements you implement directly impact millions of users every day. This is a great role for an experienced professional who has innovative ideas for complex problems and can translate these ideas into ultra-reliable software.
What you’ll be doing
- Develop core features of the Roku Channel app and Roku OS.
- Work closely with Product Development, UI/UX design, Platform Services, and Release Management teams to contribute to our application development. Investigate, diagnose and resolve issues.
We’re excited if you have
- Experience developing UI applications using popular frameworks
- Must have strong embedded C++ experience
- Strong experience in Typescript
- Experience writing functional integration and unit tests.
- A good understanding of Core OS concepts like memory management and multi-threading
- A good understanding of API design, considerations and trade-offs
- Strong verbal and written communication skills (this role involves frequent communication with teams throughout Roku)
- Consumer electronics experience building Media/Content and/or Ad product would be beneficial.
- Bachelors or Masters in Computer Science or related fields-MS3
- Experience working in streaming is a plus
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
This team spends most of its time working on customer focused features that improve the user experience, from content discovery and search to Roku pay and subscription to embedded software and firmware, and much more. Our product roadmap helps us accelerate our growth and scale, putting surprising new features into the hands of tens of millions of Roku users worldwide.
Our developers and engineers are owners. They are motivated from within, finding and taking on a feature or project simply because that problem needs to be solved and shipped. But that individual must work together with different engineering teams, UI design, product teams, and business leadership to make things happen, which means that engineers succeed here because they can maintain that independent spirit and motivation within a deeply collaborative environment. We are the pragmatic dreamers inventing and re-inventing the world of streaming media.
About the role
The Senior Software Engineer will be contributing extensively to our embedded UI development, algorithm implementation for complex features to make it more user intuitive and underlying architecture. You will be working closely with product management to understand new features or extending current features for international market needs, development using modern C++ libraries/frameworks, scripting language and integration of third-party code. You will also be engaged in developing tools which can help larger development community within Roku. A proven track record of shipping high-quality software on embedded platforms is essential. This is a great role for a senior professional who enjoys a high level of visibility and thrives on great business impact.
The features and performance improvements you implement directly impact millions of users every day. This is a great role for an experienced professional who has innovative ideas for complex problems and can translate these ideas into ultra-reliable software.
What you’ll be doing
- Develop core features of the Roku Channel app and Roku OS.
- Work closely with Product Development, UI/UX design, Platform Services, and Release Management teams to contribute to our application development. Investigate, diagnose and resolve issues.
We’re excited if you have
- Experience developing UI applications using popular frameworks
- Strong experience in Typescript is a must
- Experience writing functional integration and unit tests.
- A good understanding of Core OS concepts like memory management and multi-threading
- A good understanding of API design, considerations and trade-offs
- Strong verbal and written communication skills (this role involves frequent communication with teams throughout Roku)
- Consumer electronics experience building Media/Content and/or Ad product would be beneficial.
- Bachelors or Masters in Computer Science or related fields-MS3
- Nice to Have: Basic knowledge of C++
- Nice to have: Embedded software experience
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer, Embedded UI - C++
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
At Roku, the Device Monetization and Themed Experiences (DMTE) team, a part of the Advertising organization, is where the magic behind the scenes happens. We’re the engineers who build the high-performance graphics and UI foundations that power the FRAME engine — the core technology enabling Roku’s smooth, responsive, and visually rich experiences on millions of devices worldwide. Our work lives in the middleware and UI layers, and its impact is felt every time a user navigates a menu, enjoys an animated ad, or is wowed by the bespoke experience built to market the latest TV show or Movies. We thrive on solving the toughest technical challenges — from optimizing UI rendering to fine-tuning memory usage — using BrightScript (or JavaScript-like) to deliver rock-solid, high-performance solutions. We work in a collaborative, high-trust environment where great ideas can come from anywhere, partnering closely with firmware, UI, and product teams to ensure our platform is lightning fast, reliable, and ready for the next generation of streaming innovation. If you love building the invisible foundations that make great user experiences possible, this is the team for you.
About the role
As a Senior Software Engineer in the DMTE team, you’ll be at the heart of Roku’s platform innovation — designing, implementing, and optimizing BrightScript (or JavaScript-like) systems for graphics rendering and the FRAME engine. You’ll take on complex, performance-critical challenges that demand both creativity and precision, ensuring our devices deliver buttery-smooth visuals and instant responsiveness at scale. You’ll have the opportunity to shape core architecture, work across the stack with hardware, firmware, and application teams, and see your work directly impact tens of millions of users. This is a role for engineers who love deep technical problem-solving, care about performance down to the last millisecond, and want to work on technology that quietly powers an entire ecosystem. If you’re ready to push boundaries, mentor others, and help define the future of streaming, we’d love to hear from you.
What you'll be doing
- Build scalable UI features optimized for millions of users
- Lead technical investigations and architect solutions for complex middleware and UI challenges
- Integrate AI/ML capabilities and leverage generative AI tools to accelerate development
- Collaborate with cross-functional teams on global platform features
- Develop engineering tools and mentor junior developers
- Stay current with AI trends and emerging technologies
We're excited if you have
- 5+ years software engineering experience with UI development expertise
- C++ experience in an embedded environment
- Advanced BrightScript (or JavaScript-like) skills plus proficiency in Python
- Strong root cause analysis and technical communication abilities
- Knowledge of AI applications and experience with generative AI tools
- Proactive mindset with passion for continuous learning and fast iteration
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer, Embedded UI - C++
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
At Roku, the Device Monetization and Themed Experiences (DMTE) team, a part of the Advertising organization, is where the magic behind the scenes happens. We’re the engineers who build the high-performance graphics and UI foundations that power the FRAME engine — the core technology enabling Roku’s smooth, responsive, and visually rich experiences on millions of devices worldwide. Our work lives in the middleware and UI layers, and its impact is felt every time a user navigates a menu, enjoys an animated ad, or is wowed by the bespoke experience built to market the latest TV show or Movies. We thrive on solving the toughest technical challenges — from optimizing UI rendering to fine-tuning memory usage — using BrightScript (or JavaScript-like) to deliver rock-solid, high-performance solutions. We work in a collaborative, high-trust environment where great ideas can come from anywhere, partnering closely with firmware, UI, and product teams to ensure our platform is lightning fast, reliable, and ready for the next generation of streaming innovation. If you love building the invisible foundations that make great user experiences possible, this is the team for you.
About the role
As a Senior Software Engineer in the DMTE team, you’ll be at the heart of Roku’s platform innovation — designing, implementing, and optimizing BrightScript (or JavaScript-like) systems for graphics rendering and the FRAME engine. You’ll take on complex, performance-critical challenges that demand both creativity and precision, ensuring our devices deliver buttery-smooth visuals and instant responsiveness at scale. You’ll have the opportunity to shape core architecture, work across the stack with hardware, firmware, and application teams, and see your work directly impact tens of millions of users. This is a role for engineers who love deep technical problem-solving, care about performance down to the last millisecond, and want to work on technology that quietly powers an entire ecosystem. If you’re ready to push boundaries, mentor others, and help define the future of streaming, we’d love to hear from you.
What you'll be doing
- Build scalable UI features optimized for millions of users
- Lead technical investigations and architect solutions for complex middleware and UI challenges
- Integrate AI/ML capabilities and leverage generative AI tools to accelerate development
- Collaborate with cross-functional teams on global platform features
- Develop engineering tools and mentor junior developers
- Stay current with AI trends and emerging technologies
We're excited if you have
- 5+ years software engineering experience with UI development expertise
- Advanced BrightScript (or JavaScript-like) skills plus proficiency in Python
- Strong root cause analysis and technical communication abilities
- Knowledge of AI applications and experience with generative AI tools
- Proactive mindset with passion for continuous learning and fast iteration
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer, Embedded UI - C++
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
This team spends most of its time building and improving the UI framework and components that power Roku user experiences. Our roadmap helps us accelerate our growth and scale, putting surprising new features into the hands of tens of millions of Roku users worldwide.
Our developers and engineers are owners. They are motivated from within, finding and taking on a feature or project simply because that problem needs to be solved and shipped. But that individual must work together with different engineering teams, UI design, product teams, and business leadership to make things happen, which means that engineers succeed here because they can maintain that independent spirit and motivation within a deeply collaborative environment. We are the pragmatic dreamers inventing and re-inventing the world of streaming media.
About the role
Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television and streaming media worldwide, continued success stems from experienced software engineers like you developing core features for the Roku platform.
Our new Senior Software Engineer, UI Infrastructure will be contributing extensively to our embedded UI framework development. You will be working closely with system architects to develop new features or extend current features to improve system stability and performance. You will also be engaged in developing tools which can help the larger development community within Roku. A proven track record of shipping high-quality software on embedded platforms is essential. This is a great role for a senior professional who enjoys a high level of visibility and thrives on great business impact.
The features and performance improvements you implement directly impact millions of users every day. This is a great role for an experienced professional who has innovative ideas for complex problems and can translate these ideas into ultra-reliable software.
What you'll be doing
- Develop, maintain, and enhance the high-performance grid rendering component that power Roku’s app engine
- Using agentic coding to accelerate feature development and testing
- Collaborate with cross-functional teams including the Home Screen and EPG teams to integrate feature requests and optimize UI responsiveness
- Implement unit, integration, and functional tests to ensure high-quality, snappy user experiences across Roku devices
- Apply deep knowledge of Linux and OS concepts to improve system stability and performance
- Work autonomously in a distributed team environment, communicating effectively across time zones and locations
- Participate in design discussions and code reviews to uphold best practices in embedded C++ development and system architecture
We're excited if you have
- 5+ years of professional experience in software engineering, preferably with a focus on embedded systems or UI performance
- Strong proficiency in C++ programming, with experience in developing and optimizing rendering engines or UI frameworks
- Built JavaScript/TypeScript frameworks or worked on JS virtual machines and runtimes
- Solid understanding of Linux OS concepts and experience working in Linux-based environments
- Experience with test automation as part of the software development lifecycle
- Familiarity with embedded development principles, particularly in mid-level firmware or system software
- Ability to work independently and asynchronously in a distributed team environment across multiple time zones
- Excellent communication skills to collaborate effectively with cross-functional teams
- A track record of delivering high-performance, snappy user experiences through efficient and maintainable code
#LI-AB3
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer, Infrastructure / Efficiency / Productivity
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
You will be a SME and technical leader in engineering Infrastructure, productivity and enterprise tooling, partnering with globally distributed Engineering, Product and Security teams and systems.
What You’ll Be Doing
Roku is seeking a world class engineer to be a true force multiplier by owning the strategy, architecture, and long-term execution of engineering infrastructure, enterprise tooling, and AI-assisted workflow automation. This architect/strategist role drives org-wide improvements in engineering productivity, delivery throughput, quality, security posture, and cost efficiency by building platforms, working practices and automation (including AI/LLM-enabled capabilities) that scale across geographies and time zones.
Key Responsibilities
AI-First Automation & Intelligent Tooling
- Define and lead an AI-first automation roadmap for Engineering Infrastructure and Enterprise Tooling (e.g., reducing waste, accelerating reviews, improving incident response, increasing release confidence).
- Architect and ship AI/LLM-enabled workflow automation across the SDLC (e.g. risk assessment, automated build, test and deployment, intelligent test selection, change-impact analysis, auto-triage of build/test failures).
- Establish policies and guardrails for AI usage in internal tools: data handling, prompt/response logging, model/provider selection, evaluation, fallback behaviors, and abuse prevention.
Dev Productivity & Enterprise Tooling (Global Scale)
- Set technical direction and standards for the globally used developer tools, including build systems. Source code management, branching/release strategy, and self-service support tools.
- Architect and evolve, CI/CD and build/test pipelines using Jenkins, Docker, and build systems (Bazel /BitBake/Yocto preferred) to support multi-site engineering environments.
- Own and scale test and quality workflows leveraging test management systems (e.g., TestRail or equivalent), enabling consistent traceability, reporting, and release sign-off across distributed teams.
- Drive Jira workflow design and automation (templates, guardrails, integrations) to provide consistent cross-org visibility and execution.
Workflow Automation (Cross-Functional, Cross-Geo)
- Design and implement automation spanning Engineering, Product, Marketing, and Partners (e.g., launch readiness, certification/release checklists, partner onboarding, incident/change workflows).
- Replace manual coordination with durable automation and integrations that work reliably across regions/time zones.
Security, Cost, Performance, and Reliability (Distributed Systems)
- Embed secure-by-default controls into pipelines and tooling (access control, secrets handling, audit trails, policy enforcement), including for AI-enabled systems.
- Improve build/test performance and reliability (build times, test duration, flake reduction, pipeline stability) using measurable KPIs and operational rigor.
- Drive cost efficiencies across tooling/infrastructure (compute utilization, caching strategies, license rationalization including AI/runtime costs and ROI tracking.
- This is a highly visible role and you will report directly to a Vice President of Engineering. This requires a very strong technical leader with experience in the development of consumer electronics devices. The right person for this role will have ability to collaborate well with engineering and partner teams.
- Own cross-team architectures and standards; drive adoption through influence, clear technical judgment, and sustained multi-quarter execution.
- Lead design reviews, mentor senior engineers, and unblock the hardest technical problems across distributed teams and systems.
- Provide long-term stewardship via roadmaps, operational maturity (runbooks/SLOs), and incident/postmortem practices suitable for 24/7 global operations.
- Establish yourself as the person others bring their hardest problems to
We’re Excited If You Have
- Bachelor’s in Computer Science or Computer Engineering, or equivalent experience
- Prior experience at Staff, Principal, or Architect level
- Ownership in platform/infrastructure, developer productivity, CI/CD, build systems, or workflow automation, including work spanning globally distributed teams and systems.
- Strong, hands-on knowledge of:
-
- Git (workflows, branching strategies, release management)
- Jenkins (CI/CD pipeline design, scaling, reliability)
- Docker containers (reproducible build/test execution)
Build systems ( itBake/Yocto preferred)
- Jira (workflow design/automation, cross-team visibility)
- Test management systems (e.g., TestRail or equivalent)
- Demonstrated experience delivering automation at scale, including building platforms/components used by multiple teams.
- Strong systems thinking across security, reliability, performance, and cost tradeoffs.
- Excellent written communication (architecture docs, decision records, operating procedures).
- Experience building AI-assisted developer tooling (e.g., CI insights, test intelligence, code review automation, release risk scoring, incident copilots).
- Experience implementing evaluation/monitoring for AI systems (quality metrics, drift, offline test sets, human feedback loops).
- Extensive experience with software development on embedded Linux, multi-process architectures and IPC mechanisms
- Experience working in large cross functional teams and ability to influence teams that don't report to you
- Ability to see the big picture while focused on short-term objectives and deliverables
- Ability to multi-task and drive parallel projects and distributed teams with tight deadlines
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Software Engineer, Infrastructure and Efficiency
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
You will be a SME and technical leader in engineering Infrastructure, productivity and enterprise tooling, partnering with globally distributed Engineering, Product and Security teams and systems.
What You’ll Be Doing
Roku is seeking a world class engineer to be a true force multiplier by owning the strategy, architecture, and long-term execution of engineering infrastructure, enterprise tooling, and AI-assisted workflow automation. This architect/strategist role drives org-wide improvements in engineering productivity, delivery throughput, quality, security posture, and cost efficiency by building platforms, working practices and automation (including AI/LLM-enabled capabilities) that scale across geographies and time zones.
Key Responsibilities
AI-First Automation & Intelligent Tooling
- Define and lead an AI-first automation roadmap for Engineering Infrastructure and Enterprise Tooling (e.g., reducing waste, accelerating reviews, improving incident response, increasing release confidence).
- Architect and ship AI/LLM-enabled workflow automation across the SDLC (e.g. risk assessment, automated build, test and deployment, intelligent test selection, change-impact analysis, auto-triage of build/test failures).
- Establish policies and guardrails for AI usage in internal tools: data handling, prompt/response logging, model/provider selection, evaluation, fallback behaviors, and abuse prevention.
Dev Productivity & Enterprise Tooling (Global Scale)
- Set technical direction and standards for the globally used developer tools, including build systems. Source code management, branching/release strategy, and self-service support tools.
- Architect and evolve, CI/CD and build/test pipelines using Jenkins, Docker, and build systems (Bazel /BitBake/Yocto preferred) to support multi-site engineering environments.
- Own and scale test and quality workflows leveraging test management systems (e.g., TestRail or equivalent), enabling consistent traceability, reporting, and release sign-off across distributed teams.
- Drive Jira workflow design and automation (templates, guardrails, integrations) to provide consistent cross-org visibility and execution.
Workflow Automation (Cross-Functional, Cross-Geo)
- Design and implement automation spanning Engineering, Product, Marketing, and Partners (e.g., launch readiness, certification/release checklists, partner onboarding, incident/change workflows).
- Replace manual coordination with durable automation and integrations that work reliably across regions/time zones.
Security, Cost, Performance, and Reliability (Distributed Systems)
- Embed secure-by-default controls into pipelines and tooling (access control, secrets handling, audit trails, policy enforcement), including for AI-enabled systems.
- Improve build/test performance and reliability (build times, test duration, flake reduction, pipeline stability) using measurable KPIs and operational rigor.
- Drive cost efficiencies across tooling/infrastructure (compute utilization, caching strategies, license rationalization including AI/runtime costs and ROI tracking.
- This is a highly visible role and you will report directly to a Vice President of Engineering. This requires a very strong technical leader with experience in the development of consumer electronics devices. The right person for this role will have ability to collaborate well with engineering and partner teams.
- Own cross-team architectures and standards; drive adoption through influence, clear technical judgment, and sustained multi-quarter execution.
- Lead design reviews, mentor senior engineers, and unblock the hardest technical problems across distributed teams and systems.
- Provide long-term stewardship via roadmaps, operational maturity (runbooks/SLOs), and incident/postmortem practices suitable for 24/7 global operations.
- Establish yourself as the person others bring their hardest problems to
We’re Excited If You Have
- Bachelor’s in Computer Science or Computer Engineering, or equivalent experience
- Prior experience at Staff, Principal, or Architect level
- Ownership in platform/infrastructure, developer productivity, CI/CD, build systems, or workflow automation, including work spanning globally distributed teams and systems.
- Strong, hands-on knowledge of:
-
- Git (workflows, branching strategies, release management)
- Jenkins (CI/CD pipeline design, scaling, reliability)
- Docker containers (reproducible build/test execution)
Build systems ( itBake/Yocto preferred)
- Jira (workflow design/automation, cross-team visibility)
- Test management systems (e.g., TestRail or equivalent)
- Demonstrated experience delivering automation at scale, including building platforms/components used by multiple teams.
- Strong systems thinking across security, reliability, performance, and cost tradeoffs.
- Excellent written communication (architecture docs, decision records, operating procedures).
- Experience building AI-assisted developer tooling (e.g., CI insights, test intelligence, code review automation, release risk scoring, incident copilots).
- Experience implementing evaluation/monitoring for AI systems (quality metrics, drift, offline test sets, human feedback loops).
- Extensive experience with software development on embedded Linux, multi-process architectures and IPC mechanisms
- Experience working in large cross functional teams and ability to influence teams that don't report to you
- Ability to see the big picture while focused on short-term objectives and deliverables
- Ability to multi-task and drive parallel projects and distributed teams with tight deadlines
#LI-NM1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Program Manager
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
In this role, you’d be joining the GTM Issuing and Treasury for Platforms team. Our team is responsible for addressing the technical and architectural nuances of the Issuing, Issuer Processing, and Treasury for Platform Products. We help Stripe increase the GDP of the internet by enabling our EMEA users to launch and scale card programs in an efficient and repeatable manner.
What you’ll do
As a Program Manager, you will bring operational leverage to the team by working directly with users to onboard and manage their Issuing programs. You will partner with sales and support teams to scale Issuing while collaborating with Product Management and Engineering to action user feedback and improve our product. Success in this role means providing significant operational leverage across the entire lifecycle, from initial onboarding to growing large-scale platforms.
Responsibilities
- Monitor and oversee regional activation, providing regular reporting on inflight activations, launch dates, and blockers
- Act as the primary escalation point and strategic lead for complex Issuing implementations, ensuring we always put "Users First"
- Partner with Product, Field Deployment Engineers, and Professional Services to build dedicated Issuing squads
- Translate complex user requirements into actionable product and implementation roadmaps
- Audit deal architectures to provide architectural guardrails, specifically around platform and product interoperability
- Codify the "Issuing Playbook" in partnership with Product Management to support new card and account use cases
- Raise clear escalations and provide transparent reporting to leadership on milestone risks and ecosystem health
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years of experience in card issuing program or project management within technical and regulatory domains
- Deep knowledge and expertise in the card ecosystem, value chain, and requirements of Visa and MasterCard
- Strong cross-functional communication skills with the ability to explain complex technical concepts to non-technical stakeholders
- Experience working directly with customers ranging from ambitious startups to large enterprises
- Proven ability to align a broad set of stakeholders via strong written and verbal communication
Preferred qualifications
- Experience in Stablecoin card issuing
- Hands-on experience with embedded bank accounts and non-card payment rails
- Experience with fintech products, Issuer processing, and card program management
- Proven experience in organizational building or restructuring while maintaining a high bar for user experience
Ready to apply?
Apply to Stripe
At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?
Your Role
We’re looking for a customer-obsessed Product Design Manager to lead design for our North American Sports (NAS) experience: defining the NAS design strategy, building a high-performing team, and shipping work that changes how elite sports organisations operate. You’ll set the vision, own experience quality, partner with Product and Engineering to shape a 12-18 month roadmap, and embrace AI at every step of the design process.
As a Product Design Manager, You’ll
Define and own the NAS design strategy
Set the experience vision for North American Sports. Identify where products should converge into shared workflows and where they need to stay specialised, grounded in deep customer understanding, business outcomes, and a 12-18 month roadmap.
Be relentlessly customer-obsessed
Build a culture of customer obsession across your team and your build partners. Ensure design decisions trace back to a real user need - whether that’s the analyst reviewing video all day, the scout evaluating 200 prospects a week, or the coach who needs answers in the moment.
Own cross-product experience quality
Own the end-to-end experience across video analysis, performance, scouting, and recruiting tools. Use Hudl’s UXQ Heuristics as a shared quality language in critiques, reviews, and quality checks. Reduce friction and context-switching while championing consistency through the Uniform design system.
Embed AI into how your team works
Lean into AI to accelerate research synthesis, generate and test prototypes faster, run design QA checks, and explore more of the solution space. Help your designers build confidence with AI-enabled workflows and push the team to stay at the frontier of what’s possible.
Be a player-coach
Manage and develop a small team of designers through hands-on leadership. Set clear expectations around craft, platform-first thinking, and data-informed decision-making. Build individual development plans around UX competencies and create an environment where designers do the best work of their careers.
Build strong partnerships
Design doesn’t ship alone. Build deep, trust-based partnerships with your Product, Engineering, Scrum, and Quality counterparts.
Bring clarity to complexity
Guide teams through ambiguous, multi-product workflows by asking the right questions, leveraging insights, and balancing simplification with elite-level customisation.
Drive strategic alignment
Operate at the segment level to ensure consistency across squads, align roadmaps 12-18 months out, and steward cohesive experiences.
Take full ownership of outcomes
Own experience quality and impact across your space, grounding work in business results, customer satisfaction, and learning velocity.
For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.
Must-Haves
Customer-obsessed
You don’t just advocate for users - you build a practice around understanding them deeply, and you hold your team and build partners to that standard.
Strategic design leader
You connect design work to business, platform, and company goals - not just user needs in isolation.
Proven player-coach
You have experience managing designers, developing talent, and leading by example when the work demands it.
Deeply curious about professional sport
You understand (or are hungry to learn) the world of professional and college sports - the pressure, the workflows, and what it means to design for analysts, coaches, scouts, and decision-makers.
Systems thinker
You have a platform-first mindset and experience driving consistency through design systems.
Data-informed and research-grounded
You translate qualitative and quantitative insights into clear design direction and can articulate why a decision was made.
Clear communicator
You tell compelling stories, build alignment across disciplines, and can hold the room in a strategy review.
Comfortable with complexity
You’ve designed for expert users, enterprise systems, or multi-product experiences and know how to balance power with usability.
Quality-driven
You have experience using heuristic frameworks to evaluate and raise the bar on experience quality, alongside strong accessibility and critique practices.
AI-forward
You have started to use AI to accelerate your own design work and are excited to help a team adopt AI-augmented workflows across research, prototyping, and QA.
Strong portfolio
You can show end-to-end UX work across complex or multi-product experiences.
Nice-to-Haves
- Direct experience in professional sports - either designing for sports organisations or working within one.
- Experience shipping AI-enhanced product features (not just using AI in your workflow, but building AI into the product).
- Multi-product or cross-platform design experience at scale.
What Success Looks Like
In your first year, you’ll have:
- Established a clear design strategy for NAS that your team, build partners, and leadership all rally behind.
- Identified the highest-friction cross-product workflows and shipped meaningful improvements that reduce context-switching and time-to-value for elite users.
- Built deep customer understanding into your team’s practice - with every major design decision grounded in real user needs.
- Embedded AI into how your team works - not as an experiment, but as standard practice across research, prototyping, and review.
- Grown your team’s capability and confidence, with clear development plans, strong build partnerships, and a shared quality language through UXQ Heuristics.
- Delivered consistently against UXQ quality, with measurable accessibility improvements
- Become the person your segment looks to for the experience vision - someone who can see 12-18 months ahead and rally a cross-functional team to get there.
Our Role
- Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
- Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
- Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
- Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
- Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.
Compensation
The base salary range for this role is displayed below—starting salaries will typically fall near the middle of this range.
We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices.
This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion.
Inclusion at Hudl
Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong.
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports.
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.
Privacy Policy
Ready to apply?
Apply to Hudl
Deep Learning Engineer for Game Technology
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Experienced Deep Learning Engineer for Game Technology
We are looking for a machine learning engineer with a solid understanding of low-level systems programming. If you are as comfortable in the memory view of your debugger as you are with training networks to solve problems, we would love to hear from you.
This role could suit an experienced embedded/games industry programmer with a passion for Machine Learning, or an accomplished Machine Learning/Vision programmer with a good understanding of computer architecture and performance.
About the Advanced Technology Group
The Advanced Technology Group (ATG) is a part of Foundational Systems and Experiences Engineering (FSEE) within the Platform Business Group. Established over 20 years ago as part of PlayStation’s first party game development studios, ATG's focus has always been to help game developers to get the most out of PlayStation hardware, and this is still true today. The majority of the group holds responsibility for a large part of the GPU software stack used by all PlayStation games, which allows us to collaborate with engineering teams worldwide, from third party game developers to hardware vendors, to deliver key platform technologies.
You will be part of a small creative team within ATG, tackling problems centred around computer vision and machine learning. Examples of projects include a novel facial performance capture system used to produce assets for AAA games, and building a general purpose solution for on-console inference.
The Role
You will be expected to develop innovative ML solutions for deployment in games and in the development pipeline. This also involves making technology choices, prototype solutions and bringing them to production.
Some of these systems are expected to run on millions of PlayStations in people’s homes, making high run-time performance crucial. You should stay up to date with the competition and the industry’s latest advances and academic developments. The role also involves close collaboration with our other teams in Europe, the U.S and Japan, as well as technical communication of the ideas and solutions developed.
The Essential Requirements
• Experience with modern Deep Learning and Pytorch: You will be expected to make decisions about data and architectures, to implement pipelines for training and validation and to develop and deploy models in production.
• Experience with production-facing software development and strong debugging skills. This also requires demonstrating applied engineering skills through a shipped ML network or personal project.
• Understanding of 3D maths/geometry: Including multiple-view geometry and 3D mesh representations.
Nice-to-have
• Experience with Graphics and/or Game Engines
• Experience with Computer Vision
Benefits
- Discretionary bonus opportunity
- Private Medical Insurance
- Dental Scheme
- 25 days holiday per year
- On Site Gym
- Subsidised Café
- Free soft drinks
- On site bar
- Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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Director of Product Management
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Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Job Title: Director of Product Management
Location: Remote
Company: PlayStation Studios
As the Director of Product Management, you will work as part of the central Live Services team, reporting to the Head of Product Management for Live Service games at PlayStation Studios. Your primary responsibility is to work as a subject matter expert, leading a small central team collaborating with European game studios and other partners (analytics, marketing, etc.) to help build, launch, and manage successful live service games, while helping studios to build out top-notch embedded capabilities.
Responsibilities
- Work across multiple live and upcoming titles from PlayStation Studios, partnering closely with game studios and other partners to build capabilities and successfully launch and manage live service titles.
- Engage with game teams on everything from high-level product and commercial strategy to evaluating design specs and mockups, with a focus on product prioritization and roadmaps.
- Identify opportunities for product performance growth for various titles, influence key stakeholders, and drive initiatives to a successful outcome through strong relationships.
- Develop and share best practices to help game studios stand up and evolve their processes and capabilities.
- Define product strategy frameworks and standards for live service titles, tailoring approaches to the needs of individual games and studios.
- Define and evolve core KPIs in partnership with other publishing resources (analytics, research, marketing, etc), ensuring consistent measurement and actionable insights across titles.
- Establish and evolve live service operating rhythms (goal setting, performance reviews, experimentation, roadmap planning, decision trees) across titles.
- Partner with finance and forecasting teams to refine revenue models, ensuring assumptions align with product strategy and core KPIs.
- Manage, develop, and grow a small team of product management and live service design talent, leading and inspiring a highly skilled team.
- Connect development teams across PlayStation studios to the latest competitive research, analyze industry trends, and define best practices.
- Function as a conduit between multiple studios to foster knowledge sharing and deeper collaboration.
- Help define the processes and methodologies used centrally to level up our product management craft and improve the way we build and operate live service games.
Qualifications & Skills
- Strong experience in product management and/or live service design focused on feature development and live operations.
- Proven track record working in complex, matrixed development/publishing organizations to deliver outsized results on successful live games.
- Seasoned people leader with an ability to manage, lead and inspire a highly skilled team.
- Demonstrated track record of success driving initiatives that positively impact core KPIs.
- Expert data fluency and track record of partnering with analytics, research, and insights groups.
- Experience with game economy and/or monetization modeling and experience with analytical tools (e.g. Looker, Tableau, etc.).
- Diverse development experience spanning different types of games, genres, and business models (F2P, paid, cosmetic economy, etc.).
- Expert ability to connect creative vision, analytics, and business goals – turning data into actionable product and design decisions.
- Deep understanding of industry trends and the competitive landscape, including player motivations and audience segments across genres.
- Ability to understand, conceptualize, and improve the design of game systems, features, and mechanics, providing recommendations to shape the direction of the product.
- Experience working across products at different development stages (incubation, live operations, etc.).
- Strong business and financial acumen, with experience driving revenue forecasting and KPI frameworks for live service products.
- Experience working with publishing partners (marketing, release management, store, etc.).
- Experience partnering with leadership/executives at a studio and publishing level.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Ready to apply?
Apply to PlayStation Global
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.
This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.
You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.
If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.
You will:
Lead your market with disciplined, in-person execution
- Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
- Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.
Establish yourself as the go-to Square expert in your city
- Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
- Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
- Implement a disciplined referral strategy to turn every new customer into future opportunities.
Build a high-velocity pipeline from the ground up
- Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
- Work with channel partners to generate a consistent, high-quality referral stream that grows over time.
Master your verticals and sell with precision
- Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
- Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.
Achieve exceptional results in a high-accountability environment
- Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
- Measure performance frequently and improve continuously.
- Consistently exceed quota within a culture where high standards are the norm.
You have:
- 3+ years of sales experience in a full cycle closing role with field sales experience
- Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
- Ability to drive deals independently in a fast-paced, dynamic environment
- Business development experience (e.g. hunting and cold calling)
- Since this is a field position, you must have reliable transportation and live in the market you are serving
- A collaborative and team player mentality
- Prior Salesforce experience or equivalent
- Even better:
- 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
- 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
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About the role
We’re looking for a strategic finance leader to join Reddit’s International Strategic Finance team, acting as a core partner to International Sales leadership across LCS, Mid-Market, SMB, and Channel Partnerships to drive growth, planning, and execution.
This is not a FP&A or reporting role.
You will sit at the center of how our international business scales, owning key parts of the P&L, shaping investment decisions, and bringing clarity in a fast growing, high ambiguity environment. You’ll be expected to move beyond analysis and into decision making and influence: not just explaining what happened, but helping determine what we should do next.
You will operate as the second International Strategic Finance hire, helping build systems and discipline to scale the business globally while acting as a key voice in driving profitable growth.
What you’ll do
- Act as a financial steward for the business, ensuring profitability is embedded in all decisions while supporting continued growth
- Evaluate trade offs across revenue, cost, and investment with a focus on long term value
- Work with stakeholders to ensure growth initiatives are both scalable and economically sound
- Partner directly with International Sales leadership to:
- Diagnose performance drivers
- Influence investment and resource allocation decisions
- Lead forecasting for key segments, ensuring clear linkage between pipeline, productivity, and revenue
- Build and institutionalize P&L performance management, including KPI review cadences
- Translate complex data into clear recommendations for senior stakeholders
- Partner cross functionally across Finance, RevOps, Product, Marketing, and Accounting
- Some travel may be required (US / Amsterdam) as the team and business continue to scale.
About you
- 5–8+ years of experience in:
- Strategic Finance / FP&A (preferably SaaS or tech)
- Investment banking (TMT preferred)
- Private equity or growth equity, ideally with exposure to portfolio companies or operating environments
- Consulting or deals with exposure to operating businesses
- P&L fluent with a clear focus on driving profitable growth:
- You understand how businesses make money and evaluate trade-offs across growth, cost, and investment
- You act as the voice of financial discipline in the room
- Analysis is second nature:
- You move quickly from data to insight
- You anticipate key questions and shape analysis to drive decisions
- You use data to challenge thinking and improve outcomes
- Comfortable operating in ambiguity; you structure problems and move forward without perfect inputs
- Strong modeling skills (Excel/Sheets) and SQL familiarity
- Strong communicator with a high ownership mindset
How you work
- You don’t want to report on the business, you want to shape it
- You naturally think in “ what should we do” instead of “what happened”
- You challenge stakeholders and ensure alignment on the right decisions
- You operate with intensity, curiosity, and a bias toward action
Why this role is exciting
- True operator and builder
- You’ll be the second international Strategic Finance hire
- International is one of Reddit’s fastest growing, highest priority focus areas.
- Your work will directly influence how the business scales and where we invest
- You’ll touch forecasting, strategy, operations, and performance and see your work show up in real outcomes.
Benefits UK:
- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Group Personal Pension Scheme with Employer match
- Private Medical and Dental Scheme
- Income Replacement Programs
- Bike to Work scheme
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
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Forward Deployed Engineer, Hebrew speaker
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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London (hybrid), the Netherlands (remote), Paris, or Munich
About the Role
Cloudflare’s Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact.
As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will write production code, shape technical architecture, and directly influence how Cloudflare products are used at massive scale.
You will operate as a technical extension of both organizations - helping the customer ship faster while surfacing real-world product insights back to Cloudflare engineering.
This role is ideal for engineers who want to:
- Stay deeply technical
- Work on real production systems
- Influence product direction
- Build long-term partnerships with world-class engineering teams
Responsibilities
- Deep Technical Embedding: Serve as the dedicated, long-term technical partner within a strategic customer’s engineering organization, operating as a trusted extension of their team.
- Production-Level Engineering: Design, build, and deploy production-ready code and configurations directly into customer infrastructure using the Cloudflare platform.
- Technical Accountability: Own the account's technical success across the entire Cloudflare portfolio. Serve as the primary technical point of contact, with other Cloudflare technical resources taking direction from your technical strategy for the account.
- Operational Integration: Participate in customer engineering rituals, including daily standups, design reviews, and real-time incident response.
- Platform Advocacy & Adoption: Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across the customer’s tech stack.
- Platform Breadth & Depth: Deep technical competence in building production applications on a modern stack, combined with the willingness and ability to go deep on all Cloudflare product areas. From Workers to security, networking, and observability.
- Feedback Loop & Product Influence: Surface real-world edge cases and product gaps directly to Cloudflare’s Product and Engineering teams to influence the developer platform roadmap.
- Strategic Relationship Management: Establish and maintain trusted technical relationships with senior leadership (Staff+ engineers, Directors, and VPs).
- On-Site Presence: Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment.
Requirements
- Proven Engineering Pedigree: 5+ years of professional software engineering experience. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them.
- Production Ownership & Operational Maturity: You have owned mission-critical services with real-world users. You understand the gravity of on-call rotations, the urgency of incident response, and the architectural rigor required to maintain "five nines" uptime.
- Active Practitioner: You are currently in the IDE. You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns.
- Full-Stack Architectural Depth: Broad technical fluency across the entire stack—from frontend performance and backend logic to database optimization and distributed infrastructure.
- AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
- Systems Design & Strategic Thinking: Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details.
- Cloud Ecosystem Fluency: Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives.
- High Agency & Navigating Ambiguity: You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end.
- Executive Presence: Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact.
- Fluency in Hebrew and English
Nice to Have
- Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform.
- Previous experience at a fast-paced startup or in a customer-facing engineering role where you operated directly within a partner’s codebase.
- A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Ready to apply?
Apply to Cloudflare
Staff Mixed Methods Researcher
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We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.
About the Role
The Staff Qualitative Researcher is Superbet's most senior practitioner of human-centred inquiry. This is a hands-on, high-output IC role. You are the person who knows how to get to the truth of a user's experience: their mental models, their anxieties, their unspoken expectations, their moments of delight and frustration.
You will lead qualitative research across the most strategically important and ambiguous product questions Superbet faces - from understanding how new markets experience sports for the first time, to uncovering the emotional dynamics of live in-play gambling, to defining what responsible gaming actually feels like from a user's perspective. You will work closely with the Principal Quant Researcher and the Research Manager to ensure qualitative and quantitative evidence are always richer together than apart.
You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them.
What You Will Own
Deep Qualitative Research Execution
- Design and independently execute complex, multi-method qualitative research programmes spanning generative discovery, concept exploration, and evaluative depth - not just individual studies but longitudinal programmes of inquiry.
- Lead the most high-stakes and ambiguous research briefs: new market entry, new product category launches, trust and safety research, responsible gambling insights, and strategic bets where the organisation has the least existing evidence.
- Operate the full qualitative toolkit with mastery: semi-structured and unstructured in-depth interviews, contextual inquiry and ethnographic observation, diary studies and longitudinal panels, participatory design workshops, focus groups, co-creation sessions, and remote moderated/unmoderated studies.
- You have deep expertise in mental models, perception, jobs to be done and combining them to paint a rich psychological and workflow design.
- Own recruitment strategy end-to-end: define screeners, work with research ops and vendors, build proprietary panels where needed, and ensure participant samples are representative of the diversity of Superbet's user base across markets.
- Produce analysis that goes beyond surface themes: you apply systematic coding, grounded theory approaches, interpretive phenomenological analysis, or jobs-to-be-done frameworks - selecting the analytical lens that fits the question, not the one that's familiar.
- You inspire product teams to take action and drive progress. You can handle different levels of exposure to research within the company and convert colleagues to champions.
AI-Enhanced Qualitative Workflows
- Lead the integration of AI tooling into Superbet's qualitative research practice - not as a replacement for human interpretation but as a force multiplier that increases throughput and analytical depth.
- Deploy LLM-assisted transcript analysis pipelines that handle first-pass thematic coding, anomaly flagging, and cross-participant pattern detection - freeing analyst time for higher-order interpretation.
- Use AI tools for rapid synthesis across large corpora of qual data: customer feedback, support tickets, app reviews, social listening, and interview transcripts - triangulating signals that would otherwise require weeks of manual work.
- Critically evaluate the output of AI-assisted analysis for bias, hallucination, and over-compression - maintaining methodological integrity while embracing efficiency.
- Build workflows and documentation that allow the broader team to use AI-assisted qual tools responsibly, and run training sessions that upskill colleagues on both the power and the limits of these tools.
Strategic Insight Generation & Storytelling
- Translate raw qualitative data into insight frameworks that have a life beyond the single study: mental model maps, user need taxonomies, experience principles, and behavioural archetypes that inform multiple product teams over multiple quarters.
- Craft research deliverables that move people — not slide decks of quotes, but evidence-driven narratives that make stakeholders genuinely see the world through the user's eyes.
- Partner with the Principal Quant Researcher to design mixed-methods programmes where qual findings generate hypotheses that quant can test at scale, and where quant anomalies trigger qual investigation.
- Present research to senior and executive stakeholders with confidence and authority — you know how to hold the room, handle pushback on findings, and advocate for the user even when their experience is inconvenient for the business.
- Maintain a living qualitative insights repository: tag and cross-reference findings so that past research informs present decisions and the organisation's qualitative knowledge compounds over time.
Research Quality, Standards & Community
- Set the qualitative methodological bar for the research team: review study designs, discussion guides, and analysis from junior and mid-level researchers - providing specific, developmental feedback that elevates their craft.
- Develop and maintain qualitative research standards documentation: best practices for moderation, coding, synthesis, and reporting that are practical, not theoretical.
- Act as a qualitative research community builder within Superbet: run internal workshops, share cutting-edge methods from the field, and make qualitative research legible and valued by non-research partners.
- Identify opportunities to democratise qualitative methods across Product and Design teams, building guardrails and templates that enable safe self-serve research without compromising rigour.
What We Are Looking For
Essential Experience
- 8+ years of UX research experience with a clear depth specialisation in qualitative methods - ideally with experience in both generative and evaluative contexts across the full product development lifecycle.
- Mastery of qualitative data collection: exceptional moderation skills across IDIs, focus groups, diary studies, ethnographic observation, and co-design facilitation. You are comfortable in the field, in a lab, and on a video call.
- Deep qualitative analysis expertise: systematic thematic analysis, grounded theory, affinity diagramming at scale, IPA, and the judgment to know when interpretive depth is needed versus surface-level synthesis.
- Strong mixed-methods fluency: experience designing studies that integrate qual and quant, and the ability to have a credible technical conversation with quantitative researchers about their methodology.
- Demonstrated experience using AI tools in qualitative workflows - not just awareness, but real implementation with critical assessment of quality and validity.
- A track record of qualitative research that influenced major product or strategy decisions, with specific examples you can speak to in depth.
- Experience working across multiple markets or cultural contexts - essential given Superbet's multi-country footprint.
Skills & Mindset
- World-class moderator: You have a gift for putting participants at ease and creating the conditions where genuine, unguarded truth emerges. You know when to probe, when to wait, and when to redirect.
- Interpretive depth: You go beyond what users say to understand what they mean — and you can defend your interpretations with analytical rigour, not just instinct.
- AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
- Generative thinker: You don't just answer the research question - you reframe it when necessary, spot adjacent insights the brief didn't ask for, and bring back richer evidence than expected.
- Empathy with edge: You care deeply about users and can advocate for them powerfully - but you're not naive. You understand the commercial context and know how to make the business case for user-centred decisions.
- Cultural intelligence: You are sensitive to the ways that culture shapes how people talk about their experiences, and you adjust your research approach accordingly.
- Org Mover - Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward.
- Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive.
Nice to Have
- MSc or PhD in Psychology, Anthropology, Sociology, HCI, Cultural Studies, or a related human behaviour field.
- Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful.
- Experience with specialist qualitative methods: semiotics, discourse analysis, narrative research, or video ethnography.
- Proficiency with qualitative analysis tools: Dovetail, NVivo, MAXQDA, Atlas.ti, Reduct.
- Experience building or managing qualitative research panels or longitudinal participant communities.
- Published work or conference presentations in a qualitative research or HCI venue.
Why This Role at Superbet
Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.
- Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
- A team that values qualitative rigour and won't ask you to reduce everything to a number.
- Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
- A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
- Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.
About Super
We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.
Shaping the Future of Play
Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers
Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.
Ready to apply?
Apply to Super Technologies
Staff Mixed Methods Researcher
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We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.
About the Role
The Staff Qualitative Researcher is Superbet's most senior practitioner of human-centred inquiry. This is a hands-on, high-output IC role. You are the person who knows how to get to the truth of a user's experience: their mental models, their anxieties, their unspoken expectations, their moments of delight and frustration.
You will lead qualitative research across the most strategically important and ambiguous product questions Superbet faces - from understanding how new markets experience sports for the first time, to uncovering the emotional dynamics of live in-play gambling, to defining what responsible gaming actually feels like from a user's perspective. You will work closely with the Principal Quant Researcher and the Research Manager to ensure qualitative and quantitative evidence are always richer together than apart.
You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them.
What You Will Own
Deep Qualitative Research Execution
- Design and independently execute complex, multi-method qualitative research programmes spanning generative discovery, concept exploration, and evaluative depth - not just individual studies but longitudinal programmes of inquiry.
- Lead the most high-stakes and ambiguous research briefs: new market entry, new product category launches, trust and safety research, responsible gambling insights, and strategic bets where the organisation has the least existing evidence.
- Operate the full qualitative toolkit with mastery: semi-structured and unstructured in-depth interviews, contextual inquiry and ethnographic observation, diary studies and longitudinal panels, participatory design workshops, focus groups, co-creation sessions, and remote moderated/unmoderated studies.
- You have deep expertise in mental models, perception, jobs to be done and combining them to paint a rich psychological and workflow design.
- Own recruitment strategy end-to-end: define screeners, work with research ops and vendors, build proprietary panels where needed, and ensure participant samples are representative of the diversity of Superbet's user base across markets.
- Produce analysis that goes beyond surface themes: you apply systematic coding, grounded theory approaches, interpretive phenomenological analysis, or jobs-to-be-done frameworks - selecting the analytical lens that fits the question, not the one that's familiar.
- You inspire product teams to take action and drive progress. You can handle different levels of exposure to research within the company and convert colleagues to champions.
AI-Enhanced Qualitative Workflows
- Lead the integration of AI tooling into Superbet's qualitative research practice - not as a replacement for human interpretation but as a force multiplier that increases throughput and analytical depth.
- Deploy LLM-assisted transcript analysis pipelines that handle first-pass thematic coding, anomaly flagging, and cross-participant pattern detection - freeing analyst time for higher-order interpretation.
- Use AI tools for rapid synthesis across large corpora of qual data: customer feedback, support tickets, app reviews, social listening, and interview transcripts - triangulating signals that would otherwise require weeks of manual work.
- Critically evaluate the output of AI-assisted analysis for bias, hallucination, and over-compression - maintaining methodological integrity while embracing efficiency.
- Build workflows and documentation that allow the broader team to use AI-assisted qual tools responsibly, and run training sessions that upskill colleagues on both the power and the limits of these tools.
Strategic Insight Generation & Storytelling
- Translate raw qualitative data into insight frameworks that have a life beyond the single study: mental model maps, user need taxonomies, experience principles, and behavioural archetypes that inform multiple product teams over multiple quarters.
- Craft research deliverables that move people — not slide decks of quotes, but evidence-driven narratives that make stakeholders genuinely see the world through the user's eyes.
- Partner with the Principal Quant Researcher to design mixed-methods programmes where qual findings generate hypotheses that quant can test at scale, and where quant anomalies trigger qual investigation.
- Present research to senior and executive stakeholders with confidence and authority — you know how to hold the room, handle pushback on findings, and advocate for the user even when their experience is inconvenient for the business.
- Maintain a living qualitative insights repository: tag and cross-reference findings so that past research informs present decisions and the organisation's qualitative knowledge compounds over time.
Research Quality, Standards & Community
- Set the qualitative methodological bar for the research team: review study designs, discussion guides, and analysis from junior and mid-level researchers - providing specific, developmental feedback that elevates their craft.
- Develop and maintain qualitative research standards documentation: best practices for moderation, coding, synthesis, and reporting that are practical, not theoretical.
- Act as a qualitative research community builder within Superbet: run internal workshops, share cutting-edge methods from the field, and make qualitative research legible and valued by non-research partners.
- Identify opportunities to democratise qualitative methods across Product and Design teams, building guardrails and templates that enable safe self-serve research without compromising rigour.
What We Are Looking For
Essential Experience
- 8+ years of UX research experience with a clear depth specialisation in qualitative methods - ideally with experience in both generative and evaluative contexts across the full product development lifecycle.
- Mastery of qualitative data collection: exceptional moderation skills across IDIs, focus groups, diary studies, ethnographic observation, and co-design facilitation. You are comfortable in the field, in a lab, and on a video call.
- Deep qualitative analysis expertise: systematic thematic analysis, grounded theory, affinity diagramming at scale, IPA, and the judgment to know when interpretive depth is needed versus surface-level synthesis.
- Strong mixed-methods fluency: experience designing studies that integrate qual and quant, and the ability to have a credible technical conversation with quantitative researchers about their methodology.
- Demonstrated experience using AI tools in qualitative workflows - not just awareness, but real implementation with critical assessment of quality and validity.
- A track record of qualitative research that influenced major product or strategy decisions, with specific examples you can speak to in depth.
- Experience working across multiple markets or cultural contexts - essential given Superbet's multi-country footprint.
Skills & Mindset
- World-class moderator: You have a gift for putting participants at ease and creating the conditions where genuine, unguarded truth emerges. You know when to probe, when to wait, and when to redirect.
- Interpretive depth: You go beyond what users say to understand what they mean — and you can defend your interpretations with analytical rigour, not just instinct.
- AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
- Generative thinker: You don't just answer the research question - you reframe it when necessary, spot adjacent insights the brief didn't ask for, and bring back richer evidence than expected.
- Empathy with edge: You care deeply about users and can advocate for them powerfully - but you're not naive. You understand the commercial context and know how to make the business case for user-centred decisions.
- Cultural intelligence: You are sensitive to the ways that culture shapes how people talk about their experiences, and you adjust your research approach accordingly.
- Org Mover - Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward.
- Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive.
Nice to Have
- MSc or PhD in Psychology, Anthropology, Sociology, HCI, Cultural Studies, or a related human behaviour field.
- Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful.
- Experience with specialist qualitative methods: semiotics, discourse analysis, narrative research, or video ethnography.
- Proficiency with qualitative analysis tools: Dovetail, NVivo, MAXQDA, Atlas.ti, Reduct.
- Experience building or managing qualitative research panels or longitudinal participant communities.
- Published work or conference presentations in a qualitative research or HCI venue.
Why This Role at Superbet
Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.
- Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
- A team that values qualitative rigour and won't ask you to reduce everything to a number.
- Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
- A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
- Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.
About Super
We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment. With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide.
Shaping the Future of Play
Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star. It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? Visit our careers page: super.xyz/careers
Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).
At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.
Ready to apply?
Apply to Super Technologies
Project Director
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About us:
We invite you to come grow with us.
Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.
Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.
About the team:
The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.
Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.
Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.
Role purpose:
Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.
About the role:
As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.
This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.
Your primary role:
The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.
The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.
Core responsibilities will include:
- Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
- Ensuring project profitability goals and targets are adhered to across the Project Management team.
- Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
- Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
- Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
- Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
- Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
- Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
- Representing RP PM function in Inizio-wide initiatives
- Driving standardisation / best practice sharing across brands
- Influencing group-level operations strategy
About You…
Your skills and experience:
- More than 10 years of experience in market research project management (qualitative and quantitative research)
- Experience specifically within healthcare market research is essential
- Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
- Strong change management skills (demonstrable experience driving change at a departmental or team-level)
- Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
- Confident liaising with a variety of internal and external stakeholders
- Experience working directly with end-clients
- Proven experience defining and implementing operational strategy at a departmental or business-unit level
- Experience designing and scaling global operating models across multiple regions
- Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
- Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
- Experience embedding continuous improvement cultures
- Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
- Experience managing or contributing to departmental budgets and financial planning
- Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
- Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
- Ability to balance client value, operational efficiency, and commercial outcomes
Ideal profile:
- You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
- You are able to connect day-to-day operations to broader business objectives and commercial outcomes
- You proactively identify opportunities to scale, simplify, and improve how we operate
- You demonstrate a strong sense of ownership for outcomes, not just responsibilities
- You are comfortable making difficult decisions and taking accountability for them
- You operate with a “business owner” mindset, balancing people, client, and commercial priorities
- You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
- You demonstrate commercial and analytical capabilities
- You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
- You demonstrate a track record of identifying operational efficiencies
- You are a collaborative team player who works well with colleagues
- You communicate ideas and issues in an effective, straightforward fashion
Life at Research Partnership:
We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:
- A comprehensive training and development programme for all staff, from entry level apprentice to senior management
- A relaxed and friendly working environment
- Social events - including a summer day out and end-of-year party, along with regular social events after office hours
- Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours
About Inizio Ignite:
Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.
Further information:
This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite
Project Manager
Share this job
Title: Project Manager
Job Type: Full-time
Tenure: Permanent
Location: London, UK
Education: Bachelor’s degree (or equivalent)
We invite you to come grow with us.
Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.
Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.
About the team:
The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.
Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently.
Within the Operations department, members of the team are encouraged to support subject-matter Pillars, led by Project Directors and Associate Project Directors. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As a Project Manager, you are empowered to take on ownership of a sub-topic within your Pillar and can have responsibility for developing ideas and initiatives relevant to that sub-topic.
Within this role you will be empowered to develop your project management expertise across the healthcare market research landscape, and will have the opportunity to work with a wide range of different experts in our teams.
Your primary role:
The role of the Project Manager is to cost and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices. You will also be expected to contribute to company operations processes; providing proactive ideas and plans about improving the efficiency of the project management function and projects. Core, but not exclusive, responsibilities will include:
- Responsibility for sourcing, obtaining and negotiating commercially advantageous costs from external suppliers and panel providers for Research Partnership project proposals
- Updating suppliers on the status of their quotes
- Overseeing the smooth running of fieldwork management
- Successful handover of project deliverables to research team:
- Coordination of Data Processing (DP) work and deliverables, based on specs and templates provided by the project team (Quant-only)
- Coordination of Qual deliverables, including: Transcripts and/or recordings (notes, videos, audio files) (Qual-only)
- Own, coordinate and update project timelines with internal research and external client and supplier stakeholders
- Take ownership for coordinating project team meetings,
- Opportunity to develop line management responsibilities for junior members of the team
- Responsibility for Pharmacovigilance and Adverse Event reporting
- Coordination of client and supplier Statements of Work (SOWs)
- Client and supplier invoice management (PO numbers, invoicing and liaison with Finance team)
- You will own specific sub-topics as a member of one of the department’s Pillars (Clients, Suppliers, People, Innovation, Operational Excellence)
About You…
Your skills and experience:
- More than 3 years of experience in market research project management (qualitative and/or quantitative research)
- Experience managing healthcare market research projects
- Knowledge of the fieldwork agency landscape
- Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
- Ability to multitask
- Collaboration and working as part of a team
- Ability to work under pressure and to tight deadlines
- Excellent numerical skills
Ideal profile:
- You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
- You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
- You are a collaborative team player who works well with colleagues
- You communicate ideas and issues in an effective, straightforward fashion
- You are highly motivated and want to seize opportunities to develop new skills and progress your career
Life at Research Partnership:
We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:
- A comprehensive training and development programme for all staff, from entry level apprentice to senior management
- A relaxed and friendly working environment
- Social events - including a summer day out and end-of-year party, along with regular social events after office hours
- Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours
Further information:
This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Fulham Green, directly opposite Putney Bridge in London, which boasts free state-of-the-art gym with showers, on-site café, panoramic river views, landscaped gardens and regular social events.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite | Research Partnership
**We are open to this being fixed-term employment or day rate contract. The project is for 6 months.**
About the role
The Business Analyst role will support optimisation of our Workday platform and delivery of Workday's Advanced Compensation module through improved processes, configuration, and governance across HR, Reward, and technical teams.
This is a 6-month project reporting into our HR Master Data Lead. The role can be performed remotely or in one of our office locations (hybrid options available).
Key Responsibilities
- Supporting Workday optimisation initiatives, identifying opportunities to streamline functionality and improve user experience.
- Facilitating workshops, process mapping, and requirements gathering with HR, Reward and business stakeholders.
- Translating business requirements into Workday functional specifications, user stories, and acceptance criteria.
- Implementing automated solutions that resolve or reduce manual processes and align with Workday best practice.
- Supporting the creation, embedding and maintenance of HR data governance, including data definitions, controls, data quality frameworks and change governance.
- Developing and maintaining process documentation, including process flows, SOPs, configuration guides and change logs.
- Supporting UAT planning and execution, including test script creation and defect management.
About you
- Proven hands‑on experience with Workday HCM, including configuration, tenant review and troubleshooting.
- Experience implementing or enhancing Workday Advanced Compensation module (merit, bonus, stock).
- Strong capability in process improvement and understanding end‑to‑end HR process flows.
- Skilled at working with technical teams to ensure accurate configuration, integration and reporting outcomes.
- Understanding of HR processes, including Core HR, Talent, Compensation and data governance.
- Ability to translate business needs into clear functional specifications.
- Strong documentation, analytical and problem‑solving skills.
What Success Looks Like
- Optimised Workday processes that deliver a smoother, more intuitive experience for HR and the business.
- Well defined, clearly articulated requirements and documentation that support high‑quality system changes.
- A successful rollout of Advanced Compensation, with engaged stakeholders and minimal defects.
- Strong governance in place, with clear data definitions, quality controls and change processes.
- HR teams confident in new processes and functionality due to effective training and knowledge transfer.
- Continuous improvement embedded, with feedback loops that drive ongoing Workday enhancements.
About Inizio
At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.
What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.
Our Pledge
At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.
#LI-DT2 #LI-REMOTE
Ready to apply?
Apply to Inizio
Project Manager
Share this job
Title: Project Manager
Job Type: Full-time
Tenure: Permanent
Location: London, UK
Education: Bachelor’s degree (or equivalent)
We invite you to come grow with us.
Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.
Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.
About the team:
The RP Operations team works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical, MedTech and biotech clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.
Each of our research projects will have a dedicated member of the RP Operations team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our Operations team will support multiple projects concurrently.
Within the Operations department, members of the team are encouraged to support subject-matter Pillars, led by Project Directors and Associate Project Directors. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As a Project Manager, you are empowered to take on ownership of a sub-topic within your Pillar and can have responsibility for developing ideas and initiatives relevant to that sub-topic.
Within this role you will be empowered to develop your project management expertise across the healthcare market research landscape, and will have the opportunity to work with a wide range of different experts in our teams.
Your primary role:
The role of the Project Manager is to cost and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices. You will also be expected to contribute to company operations processes; providing proactive ideas and plans about improving the efficiency of the project management function and projects. Core, but not exclusive, responsibilities will include:
- Responsibility for sourcing, obtaining and negotiating commercially advantageous costs from external suppliers and panel providers for Research Partnership project proposals
- Updating suppliers on the status of their quotes
- Overseeing the smooth running of fieldwork management
- Successful handover of project deliverables to research team:
- Coordination of Data Processing (DP) work and deliverables, based on specs and templates provided by the project team (Quant-only)
- Coordination of Qual deliverables, including: Transcripts and/or recordings (notes, videos, audio files) (Qual-only)
- Own, coordinate and update project timelines with internal research and external client and supplier stakeholders
- Take ownership for coordinating project team meetings,
- Opportunity to develop line management responsibilities for junior members of the team
- Responsibility for Pharmacovigilance and Adverse Event reporting
- Coordination of client and supplier Statements of Work (SOWs)
- Client and supplier invoice management (PO numbers, invoicing and liaison with Finance team)
- You will own specific sub-topics as a member of one of the department’s Pillars (Clients, Suppliers, People, Innovation, Operational Excellence)
About You…
Your skills and experience:
- More than 3 years of experience in market research project management (qualitative and/or quantitative research)
- Experience managing healthcare market research projects
- Knowledge of the fieldwork agency landscape
- Strong project management skills (adhering to agreed timelines, troubleshooting and communication with internal and external stakeholders)
- Ability to multitask
- Collaboration and working as part of a team
- Ability to work under pressure and to tight deadlines
- Excellent numerical skills
Ideal profile:
- You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
- You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
- You are a collaborative team player who works well with colleagues
- You communicate ideas and issues in an effective, straightforward fashion
- You are highly motivated and want to seize opportunities to develop new skills and progress your career
Life at Research Partnership:
We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:
- A comprehensive training and development programme for all staff, from entry level apprentice to senior management
- A relaxed and friendly working environment
- Social events - including a summer day out and end-of-year party, along with regular social events after office hours
- Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours
Further information:
This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Fulham Green, directly opposite Putney Bridge in London, which boasts free state-of-the-art gym with showers, on-site café, panoramic river views, landscaped gardens and regular social events.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite
Project Director
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About us:
We invite you to come grow with us.
Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.
Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.
About the team:
The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.
Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.
Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.
Role purpose:
Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.
About the role:
As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.
This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.
Your primary role:
The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.
The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.
Core responsibilities will include:
- Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
- Ensuring project profitability goals and targets are adhered to across the Project Management team.
- Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
- Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
- Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
- Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
- Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
- Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
- Representing RP PM function in Inizio-wide initiatives
- Driving standardisation / best practice sharing across brands
- Influencing group-level operations strategy
About You…
Your skills and experience:
- More than 10 years of experience in market research project management (qualitative and quantitative research)
- Experience specifically within healthcare market research is essential
- Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
- Strong change management skills (demonstrable experience driving change at a departmental or team-level)
- Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
- Confident liaising with a variety of internal and external stakeholders
- Experience working directly with end-clients
- Proven experience defining and implementing operational strategy at a departmental or business-unit level
- Experience designing and scaling global operating models across multiple regions
- Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
- Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
- Experience embedding continuous improvement cultures
- Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
- Experience managing or contributing to departmental budgets and financial planning
- Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
- Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
- Ability to balance client value, operational efficiency, and commercial outcomes
Ideal profile:
- You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
- You are able to connect day-to-day operations to broader business objectives and commercial outcomes
- You proactively identify opportunities to scale, simplify, and improve how we operate
- You demonstrate a strong sense of ownership for outcomes, not just responsibilities
- You are comfortable making difficult decisions and taking accountability for them
- You operate with a “business owner” mindset, balancing people, client, and commercial priorities
- You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
- You demonstrate commercial and analytical capabilities
- You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
- You demonstrate a track record of identifying operational efficiencies
- You are a collaborative team player who works well with colleagues
- You communicate ideas and issues in an effective, straightforward fashion
Life at Research Partnership:
We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:
- A comprehensive training and development programme for all staff, from entry level apprentice to senior management
- A relaxed and friendly working environment
- Social events - including a summer day out and end-of-year party, along with regular social events after office hours
- Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours
About Inizio Ignite:
Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.
Further information:
This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.
Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Ready to apply?
Apply to Inizio Ignite | Research Partnership
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
Manager, Field Sales, Manchester
Square is building a world-class, high-accountability field sales organization — and we’re looking for a leader who is both a coach and a builder. You know the craft of selling deeply: how to open doors, generate pipeline, position value competitively, and close with precision. You lead from the front, developing your team through active engagement — not from the sidelines.
You will be the driving force behind a disciplined, insight-led sales motion that blends in-person selling with proactive outbound strategy. Your leadership will elevate both the quality and velocity of revenue while shaping a culture rooted in excellence, ownership, and growth.
If you are a hands-on leader with deep product expertise, strong competitive instincts, and a track record of raising the bar for sellers — this is your next move.
You will:
Lead with expertise in the field
- Develop Territory Account Executives through active, in-market coaching — from sourcing and opening conversations to consultative discovery, competitive positioning, and closing with clarity.
- Model world-class selling by joining prospect and customer meetings, demonstrating product fluency, value articulation, and decisive deal strategy.
- Spend significant time in the field with your team, strengthening local relationships, fueling community-driven pipeline creation, and ensuring sellers experience Square through a human, product-driven presence.
Operate in the details
- Manage pipeline and KPIs with rigor — diagnosing gaps, identifying risks, expanding coverage, and guiding AEs to create and progress high-quality opportunities.
- Run disciplined weekly pipeline, forecast, and deal reviews that drive action, accountability, and predictable outcomes across multiple markets.
- Use data-backed insights to coach AE effectiveness, elevate sales execution, and ensure consistent momentum across high-velocity, complex sales cycles.
Build a high-performance, high-accountability culture
- Create an environment defined by trust, clear expectations, ownership, and open communication.
- Hold the team to a high bar of execution while providing the clarity, structure, and hands-on coaching needed to meet it.
- Hire, onboard, and develop AEs to ramp quickly, deepen product expertise, and consistently exceed quota.
Scale expertise, process, and go-to-market effectiveness
- Become a product and competitive expert — ensuring your team can confidently articulate Square’s value and differentiation.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
Ready to apply?
Apply to Block
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
We're looking for a Global EHS Manager who is equal parts strategist and builder. This is our first dedicated EHS hire, which means you won't inherit a playbook. You'll write it.
Reporting to the Head of Country HR Operations, you'll own the full scope of Environmental Health & Safety across our international footprint: offices, data centers, and mission-critical infrastructure environments operating 24/7 across multiple jurisdictions.
This role sits at the intersection of regulatory compliance, operational risk, and people safety. You'll start by mapping where we are, build a global EHS strategy from the ground up, and then lead its deployment, working hand in hand with local HR Operations specialists in every country. You'll make the calls on where we use direct resources versus external providers, and you'll define what 'good' looks like for the company.
If you want a role where EHS infrastructure already exists, this isn't it. If you want to build something that matters, and have the authority and support to do it, read on.
Key Responsibilities
Strategy & Program Design
- Conduct a global EHS needs assessment across all Nebius locations, mapping regulatory requirements, current gaps, and risk exposure by site type.
- Design and implement a global EHS strategy that covers data centers, offices, and other operational environments, including a clear framework for where direct hires, embedded specialists, or third-party service providers are the right model.
- Develop and maintain a global EHS management system aligned with ISO 45001, ISO 14001, OSHA, UK HSE, EU directives, and relevant local regulations across all jurisdictions.
- Establish a global EHS policy framework and ensure site-specific adaptations are compliant, current, and actively maintained.
- Define global EHS KPIs and reporting cadences; build the infrastructure to track and surface them to leadership.
Compliance & Risk Management
- Ensure regulatory compliance across all operating countries, proactively monitoring legislative changes and translating them into operational requirements.
- Own the risk assessment process globally: hazard identification, evaluation, controls, and documentation, with a particular focus on data center and shift-based environments.
- Lead and coordinate internal and external audits; drive corrective action and continuous improvement cycles.
- Oversee incident and near-miss investigation processes, including root cause analysis and implementation of corrective and preventive measures.
- Serve as the primary point of contact with labor and environmental authorities when required.
- Support travel program safety compliance in partnership with relevant internal teams.
Training & Culture
- Design and deploy EHS training programs globally, including site-specific onboarding protocols for data center personnel and contractor management.
- Build a genuine prevention culture, not a compliance-only mindset, across all levels of the organization.
- Partner with HRBPs and HR Operations specialists in each country to ensure local deployment of policies, training, and safety communications is consistent and effective.
- Lead or support Safety Committee structures at the global and site level.
Operational Partnership
- Act as the embedded EHS expert for HR Operations: advise on how EHS requirements shape HR processes, from onboarding to incident documentation to site-level compliance tracking.
- Collaborate with local Security, HR Ops and site leadership to ensure emergency response plans, evacuation procedures, and PPE standards are fit for purpose and current.
- Support new site openings and data center launches from an EHS readiness perspective.
- Manage EHS vendor relationships and service providers as the program scales.
What We're Looking For
Must-Have
- Bachelor's or Master's degree in Occupational Health & Safety, Engineering, Environmental Science, or a related field; professional EHS certification strongly preferred (e.g., ISO 45001 Lead Auditor, NEBOSH, CSP, or equivalent).
- 5+ years of EHS experience, including demonstrable experience in a multinational or multi-site environment.
- Proven track record building EHS programs from scratch or from a low-maturity baseline, not just inheriting and maintaining.
- Solid working knowledge of key regulatory frameworks: OSHA, UK HSE, EU EHS directives, and experience navigating multi-jurisdictional compliance.
- Experience with data center, industrial, manufacturing, or other mission-critical physical infrastructure environments.
- Strong understanding of ISO 45001 and ISO 14001; audit and management system experience.
- Exceptional ability to influence without authority across geographies, organizational levels, and disciplines.
- Native or fluency in English is required (it will be tested).
Strong Plus
- Hands-on experience with shift-based or 24/7 operational environments.
- Familiarity with EHS requirements specific to one or more of our key geographies: Israel, France, Spain, Finland, Germany, UK, or the US.
- Experience selecting and managing third-party EHS service providers.
- Proficiency with EHS management software and data visualization tools (e.g., Power BI).
- Additional European languages (French, German, Finnish, Spanish) are a meaningful plus given our footprint.
Competencies & Behavioral Profile
- Builder's mindset: You're energized by a blank page, not intimidated by it. You know how to move from assessment to strategy to execution without waiting for a perfect brief.
- Regulatory fluency across borders: You hold complexity well; multiple countries, multiple frameworks, multiple stakeholders; and you know how to prioritize when everything feels urgent.
- Trusted expert: People call you before something goes wrong, not just after. You're known for giving practical, grounded advice that leaders actually act on.
- Operational partnership instinct: You understand that EHS doesn't live in isolation, it lives in the day-to-day of how sites run, how people onboard, and how incidents get handled. You make it easy for HR Ops and site teams to do the right thing.
- Clear communicator: You can translate technical regulatory language into plain English (or any other language) for a diverse, international audience.
- Comfortable with ambiguity: Nebius is scaling fast. You bring structure to unclear situations rather than waiting for clarity to arrive.
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
Arrears Executive - Part Time
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Job Title: Arrears Executive – Part Time
Working Pattern: 21.75 hours per week - across Monday, Thursday and Friday
Salary: £29,000 pro rata (£17,400) and up to 20% bonus and benefits
Location: Cardiff - hybrid working after probation.
💚 Shaping the future of sustainable digital banking
Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.
People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.
Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.
Tandem is growing fast and helping to shape the future of sustainable banking.
Your team: Collaborators in change
Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.
This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).
Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.
Your Impact: Building a sustainable tomorrow
As an Arrears Executive at Tandem your focus will be on:
- Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.
- Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.
- Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).
- Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.
- Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.
- Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.
- Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.
- Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.
- Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.
- Knowledge and practical application of late arrears and litigation practices.
- Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.
- Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.
- Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.
- Keep up to date with all Company/regulatory changes particularly those which affect own business area.
- Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.
- Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.
We’d love to hear from you if you have:
- Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.
- Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.
- Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.
- Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.
- A working knowledge of customer services and arrears management in a regulated, lending environment.
Rewards that reflect your value, what’s in it for you?
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:
- 25 days annual leave plus 8 days Bank Holiday
- An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
- Buy or sell up to 5 days holiday a year
- Healthcare cash plan through Westfield Health
- Life Assurance at 3 x salary
- Electric Vehicle salary sacrifice scheme
- Cycle to Work salary sacrifice scheme and a free helmet
- Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
- Smart Tech scheme (buy goods with 0% interest)
- 10% discount on solar panels
- Tandem Hub for treats, cash back and discounts on UK retailers
- 2 days per year paid volunteering
- Free cereal, snacks and drinks in all offices
- Quarterly team social budgets
Our Green Deal: Your Impact Amplified
A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:
- Volunteer 2 days a year for charity > receive an early Friday finish
- Raise £200 per annum for charity > Tandem provide PR and marketing support
- Have renewable energy at home > receive an additional 1 day annual leave
- Drive an electric car > receive £500 towards a home charger
Ready to make your mark?
Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.
Sourcing Model
Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Ready to apply?
Apply to Tandem Bank
Arrears Executive
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Job Title: Arrears Executive
Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.
Salary: up to £29,000 and up to 20% bonus and benefits
Location: Cardiff - hybrid working after probation.
💚 Shaping the future of sustainable digital banking
Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.
People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.
Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.
Tandem is growing fast and helping to shape the future of sustainable banking.
Your team: Collaborators in change
Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.
This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).
Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.
Your Impact: Building a sustainable tomorrow
As an Arrears Executive at Tandem your focus will be on:
- Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.
- Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.
- Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).
- Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.
- Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.
- Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.
- Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.
- Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.
- Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.
- Knowledge and practical application of late arrears and litigation practices.
- Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.
- Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.
- Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.
- Keep up to date with all Company/regulatory changes particularly those which affect own business area.
- Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.
- Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.
We’d love to hear from you if you have:
- Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.
- Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.
- Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.
- Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.
- A working knowledge of customer services and arrears management in a regulated, lending environment.
Rewards that reflect your value, what’s in it for you?
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:
- 25 days annual leave plus 8 days Bank Holiday
- An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
- Buy or sell up to 5 days holiday a year
- Healthcare cash plan through Westfield Health
- Life Assurance at 3 x salary
- Electric Vehicle salary sacrifice scheme
- Cycle to Work salary sacrifice scheme and a free helmet
- Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
- Smart Tech scheme (buy goods with 0% interest)
- 10% discount on solar panels
- Tandem Hub for treats, cash back and discounts on UK retailers
- 2 days per year paid volunteering
- Free cereal, snacks and drinks in all offices
- Quarterly team social budgets
Our Green Deal: Your Impact Amplified
A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:
- Volunteer 2 days a year for charity > receive an early Friday finish
- Raise £200 per annum for charity > Tandem provide PR and marketing support
- Have renewable energy at home > receive an additional 1 day annual leave
- Drive an electric car > receive £500 towards a home charger
Ready to make your mark?
Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.
Sourcing Model
Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Ready to apply?
Apply to Tandem Bank
Arrears Executive
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Job Title: Arrears Executive
Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.
Salary: up to £29,000 and up to 20% bonus and benefits
Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation.
💚 Shaping the future of sustainable digital banking
Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.
People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.
Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.
Tandem is growing fast and helping to shape the future of sustainable banking.
Your team: Collaborators in change
Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.
This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).
Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.
Your Impact: Building a sustainable tomorrow
As an Arrears Executive at Tandem your focus will be on:
- Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.
- Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.
- Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).
- Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.
- Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.
- Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.
- Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.
- Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.
- Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.
- Knowledge and practical application of late arrears and litigation practices.
- Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.
- Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.
- Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.
- Keep up to date with all Company/regulatory changes particularly those which affect own business area.
- Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.
- Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.
We’d love to hear from you if you have:
- Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.
- Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.
- Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.
- Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.
- A working knowledge of customer services and arrears management in a regulated, lending environment.
Rewards that reflect your value, what’s in it for you?
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:
- 25 days annual leave plus 8 days Bank Holiday
- An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
- Buy or sell up to 5 days holiday a year
- Healthcare cash plan through Westfield Health
- Life Assurance at 3 x salary
- Electric Vehicle salary sacrifice scheme
- Cycle to Work salary sacrifice scheme and a free helmet
- Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
- Smart Tech scheme (buy goods with 0% interest)
- 10% discount on solar panels
- Tandem Hub for treats, cash back and discounts on UK retailers
- 2 days per year paid volunteering
- Free cereal, snacks and drinks in all offices
- Quarterly team social budgets
Our Green Deal: Your Impact Amplified
A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:
- Volunteer 2 days a year for charity > receive an early Friday finish
- Raise £200 per annum for charity > Tandem provide PR and marketing support
- Have renewable energy at home > receive an additional 1 day annual leave
- Drive an electric car > receive £500 towards a home charger
Ready to make your mark?
Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.
Sourcing Model
Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Ready to apply?
Apply to Tandem Bank
Arrears Executive - Part Time
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Job Title: Arrears Executive – Part Time
Working Pattern: 21.75 hours per week - across Monday, Thursday and Friday
Salary: £29,000 pro rata (£17,400) and up to 20% bonus and benefits
Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation.
💚 Shaping the future of sustainable digital banking
Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.
People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.
Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.
Tandem is growing fast and helping to shape the future of sustainable banking.
Your team: Collaborators in change
Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.
This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).
Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.
Your Impact: Building a sustainable tomorrow
As an Arrears Executive at Tandem your focus will be on:
- Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.
- Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.
- Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).
- Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.
- Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.
- Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.
- Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.
- Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.
- Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.
- Knowledge and practical application of late arrears and litigation practices.
- Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.
- Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.
- Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.
- Keep up to date with all Company/regulatory changes particularly those which affect own business area.
- Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.
- Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.
We’d love to hear from you if you have:
- Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.
- Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.
- Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.
- Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.
- A working knowledge of customer services and arrears management in a regulated, lending environment.
Rewards that reflect your value, what’s in it for you?
At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:
- 25 days annual leave plus 8 days Bank Holiday
- An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
- Buy or sell up to 5 days holiday a year
- Healthcare cash plan through Westfield Health
- Life Assurance at 3 x salary
- Electric Vehicle salary sacrifice scheme
- Cycle to Work salary sacrifice scheme and a free helmet
- Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
- Smart Tech scheme (buy goods with 0% interest)
- 10% discount on solar panels
- Tandem Hub for treats, cash back and discounts on UK retailers
- 2 days per year paid volunteering
- Free cereal, snacks and drinks in all offices
- Quarterly team social budgets
Our Green Deal: Your Impact Amplified
A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:
- Volunteer 2 days a year for charity > receive an early Friday finish
- Raise £200 per annum for charity > Tandem provide PR and marketing support
- Have renewable energy at home > receive an additional 1 day annual leave
- Drive an electric car > receive £500 towards a home charger
Ready to make your mark?
Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.
Sourcing Model
Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Ready to apply?
Apply to Tandem Bank
Global Head of Marketing Innovation
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About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We are seeking a forward-thinking, AI-first leader to shape and drive the evolution of Marketing Innovation across the organization. Sitting within the Marketing function, this role is responsible for defining how AI transforms marketing—from how we plan and create, to how we execute, personalize, and scale.
As Global Head of Marketing Innovation, you will lead the transition from traditional marketing operations and tooling toward AI-powered workflows, agent-driven automation, and intelligent decision systems. You will define what capabilities marketing needs to succeed in an AI-native environment and translate those into clear, prioritized roadmaps in close partnership with Product, Engineering, and Data teams.
This role goes beyond managing technology—it is about rethinking how marketing works. You will act as the primary bridge between Marketing and technical teams, ensuring AI solutions are aligned with business goals, scalable across markets, and embedded into day-to-day workflows. You will also lead a small but high-impact team, including an AI Enablement specialist responsible for driving adoption across the organization.
The role reports directly to the Senior Director of Growth Marketing & Innovation.
What you’ll be doing
AI Strategy & Marketing Transformation
- Define and lead the long-term vision for AI-powered marketing, including automation, personalization, and intelligent workflows.
- Identify high-impact opportunities where AI can replace manual work, improve decision-making, and unlock scale.
- Drive the transition from tool-based execution to AI-enabled operating models across marketing functions.
AI Product Thinking & Roadmap Ownership
- Translate marketing needs into AI-driven solutions, including agents, automation systems, and intelligent workflows.
- Own and prioritize the Marketing Innovation roadmap, balancing business impact, feasibility, and scalability.
- Act as the primary DRI within Marketing for AI-related initiatives, managing trade-offs and sequencing.
Agentic AI & Workflow Automation
- Lead the design and deployment of AI agents to automate workflows across creative production, performance marketing, CRM, and localization.
- Ensure solutions are embedded into real workflows—not standalone tools.
- Continuously identify and scale automation opportunities across the organization.
Cross-Functional Leadership
- Partner closely with Product, Engineering, Data Science, and Analytics teams to build and deploy AI solutions.
- Ensure alignment between marketing needs, technical capabilities, and long-term system architecture.
- Influence without direct authority, driving execution through strong cross-functional collaboration.
AI Adoption & Enablement
- Own the global adoption of AI solutions across Marketing.
- Lead and mentor an AI Enablement specialist focused on training, documentation, and day-to-day usage.
- Establish clear processes, playbooks, and best practices to ensure teams effectively leverage AI capabilities.
- Drive cultural change toward AI-first ways of working.
Governance, Quality & Compliance
- Ensure AI solutions meet standards for quality, consistency, and brand alignment.
- Partner with Legal, Privacy, and Engineering teams to ensure compliance with data governance and regulatory requirements.
- Define guardrails, escalation paths, and approval processes for AI-driven workflows.
Vendor & Ecosystem Strategy
- Evaluate and manage external AI tools, platforms, and partners.
- Ensure the ecosystem supports long-term flexibility and avoids unnecessary complexity.
- Maximize value from vendors through structured evaluation and performance management.
Our humble expectations
- 8+ years of experience in product, AI/automation, marketing innovation, or related roles in high-scale digital environments.
- Strong product mindset, with experience translating business needs into scalable technical or AI-driven solutions.
- Solid understanding of marketing platforms and ecosystems (e.g., marketing automation, CRM, mobile attribution, ad tech), with the ability to evaluate trade-offs without needing to be hands-on in system configuration or engineering
- Hands-on understanding of AI capabilities (e.g., LLMs, agents, automation tools) and how they apply to marketing workflows.
- Experience working cross-functionally with Product, Engineering, Data, and Analytics teams.
- Proven ability to operate in ambiguous environments and build structure where none exists.
- Strong stakeholder management and communication skills, with the ability to influence senior leaders.
- Experience building or leading small, high-impact teams.
- Passion for AI innovation and its application to real-world operational challenges.
Nice to have:
- Experience with marketing platforms (CRM, automation, ad tech)
- Familiarity with prompt design, workflow orchestration, or AI tooling ecosystems
- Understanding of Marketing Automation and AdTech systems (e.g., Iterable, Braze, Salesforce, Appsflyer, Adjust)
- Basic data fluency (e.g., SQL or analytics tools)
What we offer
This is a rare opportunity to get under the hood of a massive growth engine and actually build the tools that make it run. You won’t just be managing existing software; you’ll be the strategic architect responsible for moving us away from manual, "copy-paste" work toward a smart, automated system powered by AI and real-time data.
You will have the mandate to bridge the gap between Marketing, Product, and Engineering, making sure our tech stack is a competitive advantage rather than a bottleneck. Whether it’s building a marketing engine to win back millions of users or launching ML-powered personalization that hits the right customer at the perfect moment, you will be the one making it technically possible.
If you want a high-ownership role where you can solve real structural problems and lead a team of technical experts in a fast-paced, global environment, this is it.
Next steps
Our hiring process prioritizes quality over speed to ensure we find the right long-term fit for this critical role. Candidates move through the process one step at a time, typically starting with an initial screen and a hiring manager interview, followed by a peer interview and a take-home case study presentation, concluding with a final value-fit conversation.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Ready to apply?
Apply to Wolt - English
Our Company
Position Overview
What You’ll Do
- Technical Debt Remediation and Operational Reporting - Deliver a monthly technical debt report identifying issues within Arista CVP/CVaaS and documenting all successfully remediated items. Proactively analyse network configurations and automation pipelines to identify risks, inefficiencies, and opportunities for improvement.
- Network Resilience and Risk Mitigation - Conduct scheduled network resilience and failover tests, producing detailed reports outlining vulnerabilities, test outcomes, and validated remediation actions. Partner with engineering teams to ensure improvements are implemented, verified, and sustainably embedded.
- Device Lifecycle and Upgrade Management - Execute quarterly network device upgrades, including routers, switches, and firewalls, in line with approved maintenance windows. Document upgrade plans, outcomes, rollback procedures, and post‑change validation results.
- Automation, CI/CD, and Infrastructure as Code - Maintain and enhance existing automation pipelines by resolving bugs and improving workflows. Deliver validated Infrastructure as Code templates using tools such as Terraform, Ansible, and Python to support consistent, scalable deployments. Ensure CI/CD processes remain secure, reliable, and aligned with evolving network standards.
- Cloud Server Health and Data Protection - Produce a monthly GCP Server Health Report highlighting performance trends, optimisation opportunities, and configuration drift. Deliver a Disaster Recovery Readiness Report confirming backup integrity, configuration protection, and recovery preparedness.
- Compliance, Licensing, and Documentation - Maintain and deliver an up‑to‑date Network Licensing Log each month, ensuring compliance with vendor and contractual requirements. Produce accurate as‑built documentation for all new configurations, deployments, and architectural changes.
- Incident and Request Management - Resolve assigned network incidents and service requests in accordance with defined SLAs. Provide clear communication, conduct root‑cause analysis, and recommend preventative actions for recurring issues.
What You Need to Succeed
- Minimum of 5 years’ experience in Network Engineering or Network Operations within enterprise‑scale environments
- Strong hands‑on expertise with Arista and Cisco technologies, routing and switching, firewalls, and network automation
- Experience with automation frameworks and Infrastructure as Code tools such as Terraform, Ansible, and Python
- Familiarity with GCP or other major cloud platforms, including monitoring, configuration management, and backup validation
- Proven ability to manage complex operational workflows, maintenance windows, and cross‑team coordination
- Strong documentation skills, including SOPs, MOPs, as‑built diagrams, and compliance reporting
- Excellent communication, analytical, and problem‑solving skills
- Professional‑level network certification (e.g., CCNP, Arista ACE L3, or equivalent) preferred
- Ability to work proactively, manage multiple priorities, and consistently deliver against defined service commitments
Belonging at EOS
Ready to apply?
Apply to EOS
OUR COMPANY
WHAT YOU WILL DO
-
Design and Documentation
- Produce complete, accurate, and installable design packages, including floor plans (device locations, cabling, and routes), schematic and riser diagrams, detailed rough-in and termination details, and panel elevations.
- Ensure designs adhere to client standards, incorporate Crime Prevention Through Environmental Design (CPTED) principles, and meet building codes.
- Review and support design calculations and coordinate photometric and lighting requirements.
- Complete and submit all necessary programming forms required by the team to facilitate system commissioning.
- Attend review meetings to integrate feedback and modify standards for unique site conditions.
-
Installation and Coordination
- Develop a detailed construction schedule for security activities, lead coordination meetings, and identify project constraints.
- Serve as the central point of contact to coordinate security requirements with major trades, including electrical engineers, architects/door hardware consultants, and Enterprise Network partners.
- Ensure all equipment and materials are procured, onsite, and installed according to design and approved pricing.
- Procure all necessary permits and licences, ensuring compliance with legal and public authority requirements.
- Oversee installation quality, ensuring adherence to good housekeeping practices and cooperation with third-party testing and inspection.
- Provide protection to safeguard Security Systems and property throughout the project lifecycle.
-
Project Closeout
- Coordinate system programming, perform pre-installation sign-offs, and oversee pre-functional checklists, testing, and final adjustments.
- Demonstrate all systems and component operations for final acceptance.
- Prepare and submit final O&M manuals and as-built documents.
- Ensure training is provided for security, facility, and technical staff where required.
ESSENTIAL CRITERIA.
- Exposure to Security Integration or Construction
- Minimum of 3–5 years’ experience in a technical design position.
DESIRED CRITERIA
- AutoCAD experience.
- BIM365 experience.
- BLUEBEAM experience.
BELONGING AT EOS
#IND #LI-CT2
Ready to apply?
Apply to EOS
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
We're building the next generation of Airbnb experiences for guests and hosts across Europe and EMEA - and we're looking for a Backend Software Engineer to help us get there.
Our team has a singular mission: make Airbnb the go-to platform across 40+ markets in the region. We're embedded within the Guest and Host organisation and work in close collaboration with engineering teams in San Francisco and across the globe. Our work spans the full app, and we're empowered to make changes wherever they're needed to win in the region.
Right now, our focus is on the experiences that matter most - payments, search, pricing, and inventory discovery - but our charter goes far beyond that. If something needs to change to drive success in Europe, we're the team that makes it happen.
You'll be working on technically challenging, high-impact problems that shape how millions of Europeans travel and host. From enabling localised experiences that reflect how people in the region actually use the platform, to building the trust and reliability that keeps both guests and hosts coming back - this is work that matters at scale.
If you're excited by complex engineering problems, a broad mandate, and the chance to directly influence one of Airbnb's most important strategic priorities, this is the role for you.
The Difference You Will Make:
- Deliver useful, personalized new features for Airbnb’s hosting experience; enabling hosts around the world to connect with others to make hosting on Airbnb easier
- Build systems that drive reliability, performance, and cost-efficiency in our infrastructure.
- Contribute to technical direction in your area, partner across adjacent teams when needed, and help raise the bar for engineering quality within the team.
A Typical Day:
- Write clear technical designs for projects of moderate-to-high complexity, balancing functional requirements and non-functional qualities (resilience, testability, observability).
- Collaborate with engineers and cross-functional partners in Hosting Services to clarify requirements, manage dependencies, and ensure robust integrations.
- Contribute to technical improvements that make the team’s products higher quality and increase the team’s velocity.
- Help define and improve coding standards, development processes, operational runbooks, and best practices.
Your Expertise:
- 4+ years of industry experience with a bachelor’s or master’s degree. No prior industry experience required for candidates with a PhD.
- Experience in building and scaling high-quality products (or systems) with a focus on operational excellence
- Strong collaboration with colleagues across multiple timezones
- Strong communication skills with a demonstrated ability to collaborate effectively across teams and stakeholders.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
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CX Researcher (Customer Journey)
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Who We Are
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
We are seeking an experienced and insight-led CX Researcher to join a dedicated Customer Journey workstream supporting a high-profile automotive client. This role is focused on understanding and improving the end-to-end customer journey across key automotive experiences — from initial brand discovery and vehicle research through to purchase, ownership, servicing, retention, and loyalty interactions.
Working closely with CX Strategists, UX Designers, Service Designers, Analysts, Content Strategists, Product teams, and client stakeholders, you will help uncover customer needs, pain points, behavioural patterns, and opportunity areas across both digital and broader connected customer experiences. You will play a critical role in ensuring customer insight directly informs journey design, prioritisation, service improvements, and strategic decision-making across the account.
This is a highly collaborative role suited to someone who enjoys connecting customer behaviour, operational realities, and business objectives into actionable recommendations that improve experience quality and drive measurable outcomes.
Key Responsibilities:
- Customer Journey Research & Insight Generation:
- Plan and conduct qualitative and quantitative customer research focused on understanding end-to-end automotive customer journeys across multiple touchpoints and channels.
- Identify customer pain points, unmet needs, behavioural drivers, and moments of friction throughout the ownership and purchase lifecycle.
- Conduct a range of research methodologies including customer interviews, contextual research, surveys, usability testing, diary studies, journey reviews, ethnographic research, and stakeholder workshops.
- Synthesise complex research findings into clear, actionable insights that inform customer journey improvements and strategic recommendations.
- Support journey-focused discovery initiatives across areas such as vehicle research, online and offline purchasing experiences, ownership journeys, servicing, aftersales, retention, and loyalty.
- Help establish a deeper understanding of evolving customer expectations within the automotive landscape.
- Customer Journey Mapping & Experience Strategy:
- Create and maintain customer journey maps, service blueprints, personas, behavioural frameworks, and ecosystem maps that help visualise and communicate customer experiences.
- Analyse interactions across digital and non-digital touchpoints to identify opportunities for greater consistency, efficiency, and customer satisfaction.
- Support the definition of customer-centric strategies and recommendations aligned to business objectives and operational priorities.
- Collaborate with UX, Service Design, Product, Marketing, and Operational teams to ensure customer insight is embedded throughout design and delivery processes.
- Help prioritise journey improvements based on customer impact, feasibility, and commercial value.
- Data, Insight & Continuous Improvement:
- Collaborate with analytics and optimisation teams to combine behavioural data with qualitative customer insight.
- Use customer feedback, analytics, VOC data, operational insight, and performance reporting to identify emerging trends and opportunities.
- Support experience measurement frameworks and ongoing journey performance evaluation.
- Contribute to continuous improvement initiatives by helping validate hypotheses, measure outcomes, and refine recommendations over time.
- Advocate for evidence-based and customer-centred decision making across the wider programme.
- Collaboration & Stakeholder Engagement:
- Work collaboratively with CX Strategists, UX Designers, Service Designers, Analysts, Product Owners, Content Strategists, Developers, Program Managers, and client stakeholders.
- Facilitate workshops, collaborative working sessions, and playback presentations with both internal teams and client stakeholders.
- Present research findings and journey insights clearly and confidently to audiences ranging from delivery teams to senior leadership.
- Help align cross-functional teams around customer needs, experience priorities, and strategic opportunity areas.
- Contribute positively to team culture, ways of working, and the ongoing maturity of customer journey thinking across the account.
What we want from you:
- Strong experience in CX Research, UX Research, Service Design Research, Customer Insight, or related disciplines.
- Proven experience researching and analysing end-to-end customer journeys across digital and service ecosystems.
- Strong understanding of customer-centred design principles, behavioural insight, and journey mapping methodologies.
- Experience conducting both qualitative and quantitative research using a variety of methodologies.
- Ability to synthesise large volumes of research and operational information into clear, actionable recommendations.
- Strong experience creating customer journey maps, service blueprints, personas, insight reports, and strategic frameworks.
- Experience working across complex, enterprise, or multi-channel customer environments.
- Strong stakeholder management, workshop facilitation, and presentation skills.
- Ability to balance strategic thinking with hands-on delivery within fast-paced and evolving programmes.
- Strong collaboration skills with the ability to work effectively across CX, UX, product, analytics, content, and operational teams.
- Excellent communication and storytelling skills with the ability to make complex customer insight accessible and impactful.
- Automotive, retail, mobility, travel, financial services, or other customer experience-led industry experience is advantageous but not essential.
- A proactive, curious, and empathetic mindset with a passion for improving customer experiences through insight-led thinking.
- A strong portfolio showcasing customer research approaches, journey mapping, and measurable experience improvements is essential.
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Permanent only:
We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
#LI-EMEA
WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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Strategic Alliances Manager (f/m/d)
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About the Opportunity
Contentful is seeking a German-speaking Strategic Alliance Manager to lead our enterprise-aligned partnerships across the DACH region. In this role, you will drive strategic collaboration with a portfolio of global and regional agency and systems integrator partners, as well as leading regional agencies that play a critical role in enterprise digital transformation.
You will work in close alignment with enterprise sales leadership to identify, develop, and win strategic opportunities within key accounts, ensuring partners are embedded into account strategies and joint go-to-market motions. The role is responsible for translating Contentful’s partner strategy into tangible outcomes: pipeline creation, enterprise deal influence, and scalable joint offerings.
This position requires a highly collaborative and entrepreneurial leader who can navigate complex enterprise environments, build trusted executive relationships with partners, and mobilise cross-functional teams across sales, marketing, product, and solution engineering.
As part of Contentful’s partnerships organization, you will help extend the reach of our platform through a high-impact ecosystem that drives customer success, innovation, and enterprise growth.
What to expect?
- A highly collaborative environment working closely with enterprise sales, solutions engineering, and partner leadership
- The opportunity to shape Contentful’s strategic partner ecosystem in one of our most important regions
- A role with clear impact on enterprise growth, pipeline generation, and customer success
Drive strategic partnerships in DACH
- Own and develop relationships with a portfolio of global systems integrators and leading regional agency partners aligned to enterprise opportunities in the DACH region.
- Serve as the primary liaison between partner organizations and Contentful’s enterprise sales teams, ensuring strong alignment on account strategy and customer outcomes.
Lead joint go-to-market strategy
- Develop and execute joint go-to-market plans with strategic partners focused on enterprise customers.
- Identify and activate new joint sales plays, industry solutions, and integrated offerings with partners.
Accelerate enterprise pipeline and revenue
- Drive partner-sourced and partner-influenced pipeline, contributing directly to SQL generation and ACV growth.
- Lead account mapping and joint account planning with enterprise sales teams and partners.
- Support partners in identifying new opportunities and positioning Contentful in large-scale transformation programmes.
Build ecosystem momentum
- Work cross-functionally with partner marketing, product, and field teams to enable partners and activate strategic initiatives.
- Champion partner engagement across the organization, ensuring Contentful teams leverage partners effectively in enterprise pursuits.
What do you need to be successful?
- 5+ years of experience in enterprise partner management, alliances, or ecosystem development within a SaaS, digital platform, or agency/SI environment
- Experience working with systems integrators, digital agencies, or consulting partners
- Fluency in German and English
- Strong understanding of enterprise digital platforms, ideally including martech, CMS, composable architecture, or commerce ecosystems
- Demonstrated experience building and executing joint GTM strategies with partners
- Track record of driving partner-sourced or partner-influenced enterprise pipeline
- Experience with enterprise account planning and account mapping in collaboration with sales teams
- Strong executive communication, presentation, and facilitation skills
- Ability to navigate complex organizations and build trusted relationships across sales, marketing, product, and engineering
- A strategic mindset with the ability to translate complex ecosystem opportunities into clear execution frameworks
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
- Time off to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
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Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
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