About the Team

The Commerce and Performance Partnerships team sits within Roku's Global Ad Platform Partnerships and Business Development organization. The team is responsible for driving the next generation of commerce and performance-based advertising solutions on the largest screen in the home. We partner with Roku ad product and ad sales, as well as brands, agencies, and ad tech platforms to unlock new revenue streams through commerce-enabled campaigns, shoppable formats, and measurable business outcomes. 

About the Role

We are seeking an experienced Senior Partnerships and Business Development leader to execute strategic commerce and API partnerships and revenue growth initiatives. In this role, you will be the catalyst for expanding Roku's footprint in performance marketing, building relationships with key Commerce and Retail Media partners, fostering relationships with agencies, and API technology partners who are looking to drive measurable ROI and commerce outcomes through CTV advertising. You will identify, structure, and execute strategic partnerships that advance Roku's position as the leading performance and commerce advertising platform for streaming TV. 

For TX Only - The estimated annual salary for this position is between $315,900-350,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. 

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You'll Be Doing 

Partnership Development & Revenue Growth 

• Identify, develop, and manage strategic partnerships with Commerce, Retail Media networks, API platforms, and ecosystem providers 
• Drive incremental revenue through deals focused on commerce and performance monetization via APIs, reselling, data procurement, and shoppable activities. 
• Build and maintain executive-level relationships with key decision-makers at retailers, commerce networks, and ecosystem partners. 
• Own quarterly and annual revenue for the Commerce & Performance Partnerships team 

Strategic Initiatives & Business Building 

• Structure innovative partnership models that leverage Roku's unique data, measurement, and commerce capabilities to deliver performance outcomes 
• Develop business cases, financial frameworks, and ROI models for new commerce and performance advertising solutions 
• Collaborate with Product, Sales, and Revenue Operations teams to bring new performance products and features to market 
• Evangelize Roku's commerce and performance advertising capabilities through thought leadership, presentations, and industry events 

Cross-Functional Collaboration 

• Partner with Product, Engineering, Partnership Solutions, and Data Science teams to define product requirements based on partner and market opportunities 
• Work closely with Legal and Finance to structure complex partnership agreements 
• Provide market feedback to inform product roadmap and go-to-market strategies 

We're Excited If You Have 

Required Qualifications 

• 10+ years of experience in business development, partnerships, or sales within digital advertising, ad tech, or commerce 
• Worked with or at Retail Media Networks, Programmatic, and Commerce platforms, 
• Experience with API, social networks, and measurement platforms  
• Proven track record of driving multi-million dollar revenue partnerships  
• Deep understanding of performance advertising, e-commerce, and direct-response marketing principles.  
• Strong technical skills (API, cleanrooms, retailer measurement, to guide and consult across product and partner solutions 
• Strong analytical skills with ability to interpret data, build financial models, and present insights to executive audiences 
• Exceptional communication and presentation skills with experience presenting to C-level executives 
• Experience managing complex negotiations and structuring win-win partnership agreements 

Preferred Qualifications 

• Experience in CTV/OTT advertising or streaming platforms 
• Knowledge of attribution methodologies, measurement frameworks, and privacy-compliant data strategies 
• Understanding of ROAS, CPA, LTV, and other performance marketing KPIs 

#LI-OR1

About The Team

The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.

About The Role

Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.

What You’ll Be Doing

• Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
• Being an active collaborator on the design of experimental A/B tests
• Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
• Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
• Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
• Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
• Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
• Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
• Collaborate with fellow world-class user researchers internationally and the Director of UX Research

We’re Excited If You Have

• Proven skills with survey design, quantitative analysis, and experimental designs
• Experience building with AI (Claude Code, CoPilot, or similar)
• Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
• Confidence to make recommendations to experiments being run by others
• Strong communication, presentation, interpersonal, and analytical skills
• Persuasive presentation skills, reporting both qualitative and quantitative data
• Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
• Ability to support timely communication and connection across multiple time zones
• Ability to leverage AI to streamline research processes and deliverables
• A passion for researching and understanding people
• 2-3 years of expertise as a consumer researcher in an industry setting
• Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research

Extra Points If You Have

• Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
• Experience with qualitative UX research methods, allowing you to work on other project types as needed

#LI-SB5

About The Team

The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.

About The Role

Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.

For Massachusetts Only - The estimated annual base salary for this position is between $90,000 - $120,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You’ll Be Doing

• Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
• Being an active collaborator on the design of experimental A/B tests
• Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
• Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
• Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
• Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
• Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
• Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
• Collaborate with fellow world-class user researchers internationally and the Director of UX Research

We’re Excited If You Have

• Proven skills with survey design, quantitative analysis, and experimental designs
• Experience building with AI (Claude Code, CoPilot, or similar)
• Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
• Confidence to make recommendations to experiments being run by others
• Strong communication, presentation, interpersonal, and analytical skills
• Persuasive presentation skills, reporting both qualitative and quantitative data
• Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
• Ability to support timely communication and connection across multiple time zones
• Ability to leverage AI to streamline research processes and deliverables
• A passion for researching and understanding people
• 2-3 years of expertise as a consumer researcher in an industry setting
• Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research

Extra Points If You Have

• Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
• Experience with qualitative UX research methods, allowing you to work on other project types as needed

#LI-SB5

About The Team

The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.

About The Role

Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.

For California Only - The estimated annual base salary for this position is between $90,000 - $120,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You’ll Be Doing

• Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
• Being an active collaborator on the design of experimental A/B tests
• Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
• Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
• Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
• Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
• Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
• Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
• Collaborate with fellow world-class user researchers internationally and the Director of UX Research

We’re Excited If You Have

• Proven skills with survey design, quantitative analysis, and experimental designs
• Experience building with AI (Claude Code, CoPilot, or similar)
• Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
• Confidence to make recommendations to experiments being run by others
• Strong communication, presentation, interpersonal, and analytical skills
• Persuasive presentation skills, reporting both qualitative and quantitative data
• Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
• Ability to support timely communication and connection across multiple time zones
• Ability to leverage AI to streamline research processes and deliverables
• A passion for researching and understanding people
• 2-3 years of expertise as a consumer researcher in an industry setting
• Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research

Extra Points If You Have

• Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
• Experience with qualitative UX research methods, allowing you to work on other project types as needed

#LI-SB5

About The Team

The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.

About The Role

Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.

For California Only - The estimated annual base salary for this position is between $90,000 - $130,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You’ll Be Doing

• Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
• Being an active collaborator on the design of experimental A/B tests
• Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
• Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
• Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
• Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
• Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
• Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
• Collaborate with fellow world-class user researchers internationally and the Director of UX Research

We’re Excited If You Have

• Proven skills with survey design, quantitative analysis, and experimental designs
• Experience building with AI (Claude Code, CoPilot, or similar)
• Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
• Confidence to make recommendations to experiments being run by others
• Strong communication, presentation, interpersonal, and analytical skills
• Persuasive presentation skills, reporting both qualitative and quantitative data
• Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
• Ability to support timely communication and connection across multiple time zones
• Ability to leverage AI to streamline research processes and deliverables
• A passion for researching and understanding people
• 2-3 years of expertise as a consumer researcher in an industry setting
• Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research

Extra Points If You Have

• Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
• Experience with qualitative UX research methods, allowing you to work on other project types as needed

#LI-SB5

About The Team

The UX Research team includes customers in the development process from early discovery through post-launch. We work with multiple stakeholder teams across the lifecycle to ensure the customer experience is very well balanced with product monetization.

About The Role

Roku is looking for a Researcher to primarily work on customer sentiment surveys conducted in conjunction with product A/B tests, as well as other quantitative research tasks. This role requires collaboration with multiple cross-functional partners, including Product Management, Data Analytics, Engineering, Design, and other researchers. This role provides the opportunity to work on projects that will be seen and enjoyed by millions of customers in a capacity that supports major decision-making on new products and features.

What You’ll Be Doing

• Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment, most often in the context of experimental A/B tests
• Being an active collaborator on the design of experimental A/B tests
• Working closely with a wide variety of Product Managers, Data Analysts, and others to identify the problems and business goals that your research will address
• Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data, to inform product decisions
• Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
• Understand and confidently communicate the strengths and weaknesses of different experimental designs, different research approaches, and the findings of your research studies
• Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program
• Additionally, conduct other quantitative research to help Roku better understand the needs, pain points, and experience of customers (potentially involving ongoing tracker surveys)
• Collaborate with fellow world-class user researchers internationally and the Director of UX Research

We’re Excited If You Have

• Proven skills with survey design, quantitative analysis, and experimental designs
• Experience building with AI (Claude Code, CoPilot, or similar)
• Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers, to incorporate their data into cross-functional reporting and recommendations
• Confidence to make recommendations to experiments being run by others
• Strong communication, presentation, interpersonal, and analytical skills
• Persuasive presentation skills, reporting both qualitative and quantitative data
• Strong project management skills with the ability to define, plan, and execute projects across a wide range of product areas
• Ability to support timely communication and connection across multiple time zones
• Ability to leverage AI to streamline research processes and deliverables
• A passion for researching and understanding people
• 2-3 years of expertise as a consumer researcher in an industry setting
• Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research

Extra Points If You Have

• Experience with more advanced survey/analysis techniques, such as MaxDiff, Conjoint, etc.
• Experience with qualitative UX research methods, allowing you to work on other project types as needed

#LI-SB5

About the role

We are seeking a Vice President, Deputy General Counsel to lead Roku's global strategic litigation and intellectual property function. This is a high-impact leadership role responsible for defining litigation strategy, overseeing the Company's full litigation portfolio, and guiding the development and protection of Roku's intellectual property.

You will operate at the intersection of legal strategy and business execution—helping leaders make informed, risk-based decisions while ensuring the Company handles disputes with clarity, consistency, and discipline. This role reports to the General Counsel and serves as a key advisor to senior leadership on litigation posture, IP strategy, and legal risk.

This role requires a combination of strategic judgment, operational leadership, and business pragmatism, with the ability to build scalable systems and influence outcomes across a complex, fast-moving organization.

What you'll be doing

Global litigation leadership

• Own Roku's global litigation portfolio end-to-end, including IP disputes, commercial litigation, regulatory matters, and consumer/class actions
• Define and drive litigation strategy, including when to litigate, settle, or escalate matters based on business impact

Litigation strategy and operating model

• Build and implement a repeatable litigation operating system, including intake, early case assessment, playbooks, and post-mortems
• Establish consistent frameworks for decision-making, prioritization, and risk management

Intellectual property leadership

• Oversee Roku's IP portfolio, including patent strategy, prosecution oversight, and alignment with product and business priorities
• Guide defensive and offensive IP strategy in partnership with internal teams and external counsel

Outside counsel and cost management

• Develop and manage a disciplined outside counsel program, including staffing models, fee structures, and performance expectations
• Drive strategic cost control while maintaining high-quality legal outcomes

Cross-functional partnership

• Partner with Product, Engineering, Ads, Finance, and executive leadership to proactively reduce legal risk and inform key business decisions
• Translate complex legal issues into clear, actionable guidance for stakeholders

Governance and risk management

• Strengthen litigation governance practices, including discovery processes, document retention, and compliance frameworks
• Ensure scalable systems are in place to support litigation and regulatory requirements

Executive reporting and insights

• Provide clear, decision-ready reporting on litigation exposure, trends, and key matters to executive leadership and the Board
• Deliver insights that inform business strategy and risk posture

Team leadership

• Lead and develop a high-performing legal team
• Build a function that can scale with the business while maintaining focus and efficiency

What you need to know

Litigation and IP expertise

• Deep experience managing complex litigation across multiple domains, including IP
• Strong understanding of patent litigation, licensing dynamics, and IP strategy

Strategic and business orientation

• Ability to translate legal risk into business decisions and tradeoffs
• Experience advising senior executives in high-stakes situations

Operational leadership

• Proven ability to build and scale systems, processes, and teams
• Strong discipline around prioritization, cost management, and execution

Cross-functional influence

• Experience working closely with product, engineering, and commercial teams
• Ability to operate effectively in a fast-moving, matrixed environment

Communication and judgment

• Exceptional written and verbal communication skills
• Ability to simplify complex legal concepts into clear, actionable insights

We're excited if you have

• 15+ years of experience leading complex litigation matters
• Significant in-house leadership experience (top-tier law firm background is a plus)
• Experience managing broad litigation portfolios beyond IP
• Strong track record of managing outside counsel and legal budgets at scale
• Experience in high-growth technology or media companies
• Ability to thrive in ambiguity and operate with sound judgment under pressure

Location

San Jose, CA / Austin, TX / Santa Monica, CA / New York, NY

What success looks like

• Litigation is managed with clear strategy, consistency, and discipline
• The business understands when to litigate, settle, and take risk—and why
• Outside counsel spend is predictable, efficient, and aligned to outcomes
• Legal is a trusted partner to product and business teams, helping prevent issues before they arise
• Leadership has clear visibility into litigation risk and strategy

#LI-LM1

About the team 

The Partner Management team’s mission is to guide our content partners to imagine, develop, and publish best in class video apps and experiences. As the primary point of contact for platform, product, and technical topics, we partner closely with content publishers/streaming services, third-party developers, and cross-functional teams within Roku, including Content Distribution, Partner Growth, Partner Initiatives, Payments, Advertising, Product, and Engineering. In addition to facilitating onboarding and managing app launches across the world, we help partners build intuitive experiences that delight customers while ensuring compliance to Roku’s platform and business requirements. 

About the Role

The Partner Engagement Associate will act as a key liaison between content partners and Roku. This role requires strong communication, project management, and organizational skills, as well as a solid understanding of product development, technical troubleshooting, and a proactive approach to process improvement.

You will work closely with content partners to optimize app integration and operational efficiency on Roku’s platform, focusing on technical onboarding, troubleshooting, and performance optimization. Internally, you’ll create and maintain knowledge base articles and other resources, while managing cross-functional projects to ensure smooth execution and clear communication with stakeholders. Your ability to navigate internal processes and provide actionable updates will be key to driving success.

This position is based in Austin, TX and will be in office Monday - Thursday with the option to work from home on Friday.

What you'll be doing

• Assist with post-deal relationships and manage day-to-day technical operations for a portfolio of streaming platform partners and vendors (primarily supporting LATAM/EMEA regions).
• Collaborate with external partners, including teams in Product, Engineering, Commerce, and Release Management, as well as internal teams such as Content Distribution, Partner Engineering, Developer Relations, Product, and Partner Growth + Marketing to drive technical engagements, manage partner app onboarding, and support the integration of new platform initiatives and features.
• Create and maintain knowledge base articles and other key materials for the team’s use.
• Guide internal team projects to completion with moderate oversight, keeping stakeholders informed and identifying opportunities for process improvements along the way.
• Develop technical expertise in Roku products and features to address partner inquiries, and collaborate with internal product and technology experts to resolve complex technical challenges and blocking issues.
• Participate in trouble-shooting and investigate root causes for technical quality issues along with engineers and product managers, recommending corrective and preventive actions
• Serve as the on-call escalation point of contact for any tentpole events hosted by Tier 1 partners in the region, with the responsibility of assessing, triaging, and prioritizing incidents quickly to determine severity, impact, while coordinating required cross-functional responses
• Foster a collaborative team environment while delivering an exceptional partner experience, acting as a Roku champion in the market.

We're excited if you have 

• Must be fluent in Spanish (Portuguese a plus))
• Bachelor’s degree in Engineering, Business, or a related field is required.
• At least 1 year of experience managing projects, including tasks such as timeline creation, stakeholder engagement, meeting facilitation, and tracking progress/status.
• Familiarity with the software development lifecycle, APIs, and the distinction between front-end and back-end development. Experience with video delivery solutions, payment systems, DRM, and digital ad insertion is a plus.
• Hands-on experience with tools such as JIRA (DevOps), Airtable (Project Management), and Zendesk (Ticketing Solutions) is preferred.
• Clear, concise written and verbal communication, with the ability to tailor messages to different audiences and provide relevant context.

#LI-FA1

About the Team  

The Roku trust engineering team is a close-knit group of professionals passionate about information security. Our mission is to protect our customers, partners, devices, services, infrastructure, and data. We work collaboratively, sharing insights and expertise to stay ahead of the curve. Join us, and you’ll be part of a dynamic team that thrives on challenges and celebrates victories together.

About the Role  

As a Security Engineer on the Trust engineering team, you will support the design, implementation, and management of Roku’s end-to-end security systems and controls that impact a global user base. Key responsibilities will include supporting the development of security controls, managing and maintaining SIEM/SOAR tooling and threat intelligence platforms, conducting technical incident response, managing vulnerability and risk assessments, and mentoring more junior analysts. You will collaborate with teams within Trust engineering and across the wider organization to support, develop, and influence strong security practices and postures.

What you will be doing

• Trust Information Security Operations, supporting the design and implementation of information security systems  and frameworks, including threat prevention, detection and mitigation tools
• Manage, maintain and optimize security information and event management (SIEM) platforms and associated security infrastructure
• Detect and respond to information security incidents, investigate security incidents, identify attack vectors, and lead containment/eradication/recovery efforts
• Create detailed incident reports, lead post-incident reviews, document lessons learned, and contribute to compliance reporting
• Threat Hunting & Proactive Measures: Hunt for undetected threats, tune security tools, refine detection rules, and address false positives 
• Vulnerability management, analysis, oversee the vulnerability management lifecycle and reporting, support prioritization and advise relevant stakeholders on vulnerability status and postures
• Security controls, identify risks in new and existing projects and environments and support the implementation of necessary security controls to meet business needs
• Support the implementation of security orchestration, automation and response (SOAR) playbooks and procedures in order to improve response times and ensure a consistent approach to incidents
• Provide mentorship and support to more junior analysts, and act as an escalation point for complex issues
• Support in testing and evaluation of security products and solutions
• Support the development and management of the security operations centre (SOC) function as it is built up and developed into the future
• Raise awareness of security policies and best practices across the organization. And continue to contribute to the ongoing development of best practices, procedures and security training across the organization

We are excited if you have

• Strong understanding of SIEM, EDR, cloud security services (e.g., AWS GuardDuty), and various security technologies
• Experience in automation and development of automated playbooks and associated processes in security orchestration, automation and response (SOAR) environments
• Experience in the creation of incident response plans and leading incident response efforts, and post-incident reporting when required
• Threat intelligence, knowledge of  tactics, techniques, and procedures (TTPs) utilized by threat actors and how to generate and deploy mitigation strategies
• Vulnerability management, monitoring, reporting and engagement with necessary stakeholders to ensure timely remediation
• Can demonstrate a strong understanding of network security principles and encryption technologies
• Experience with security change management processes and procedures
• Demonstrate experience of risk assessment and advisory capabilities on both internal systems and products/solutions from third-party vendors (SaaS, AI, etc)
• Experience in contributing to the development, implementation and management of security policies and procedures
• Strong knowledge of security frameworks and industry best practices – such as ISO 270001, NIST, PCI-DSS and others
• Strong analytical and problem-solving capabilities
• Demonstrate experience of effective communication and collaborative skills to work across diverse cross-functional teams, including development, IT, Legal, Governance and Risk, etc.
• Demonstrate experience in mentoring and the development of more junior staff members with an engineering and SOC environment

#LI-DH2

About the team 

At Roku, as a Senior Data Scientists you will leverage Big Data to generate insights that fuel Roku’s most significant business decisions. As a Senior Data Scientist, you will also use a combination of technical skills, business intuition, and analytical thinking to partner with business leaders and provide actionable recommendations. Senior Data Scientists at Roku are thought partners to executive business leaders, so communication and presentation are enormously important. Senior Data Scientists do not take direction from business owners and execute ad-hoc questions. You will proactively identify the areas of the data and business that require attention and formulate analyses, insights, and recommendations based on an excellent command of the needs. The Senior Data Scientist role at Roku is a perfect fit for anyone who wants to continue to evolve business domain expertise alongside technical and analytical development.   

About the role

Roku is looking for a Sr. Data scientist to join the Core Analytics team supporting the Operations team. As a Sr. Data Scientist, you will bring strong technical experience retrieving, manipulating, analyzing, and visualizing data.  Just as importantly, you will bring excellent communication skills, proven collaboration track record, and business acumen.   

The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can help drive initiatives with internal stakeholders. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs. 

This role is hybrid and located in Austin, TX.  Employees are expected to report to the office Monday - Thursday.

What you’ll be doing: 

• Develop and maintain dashboards, reports, and data visualizations to monitor key metrics for operational and systems health 
• Analyze structured and unstructured data and communicate insights to help stakeholders solve business problems, identify trends and make data-driven decisions.  
• Develop data visualizations that illustrate complex platform phenomena using Looker, Tableau etc. 
• Develop necessary data pipelines to power automation, validation and reporting. 
• Use creativity to find proxies where verbatim data or measurement is unavailable 
• Collaborate with stakeholders to align data science initiatives with organizational goals and strategy design and execute AB tests 
• Stay updated with the latest trends and technologies in data science to drive innovation

We’re excited if you have: 

• 5+ years of relevant experience in data analytics, data science or business intelligence role. Previous experience in Logistics, operations, product analytics is preferred. 
• Excellent command of SQL and experience working with Big Data 
• Experience coding in Python or R. 
• Hands-on experience with data visualization platform like Tableau, Looker, or similar
• Statistics knowledge: A/B testing, statistical inference, interpretation of data 
• Have a bias towards action in resolving issues and operate in a high-energy, fast-paced environment 
• Self-driven, highly motivated, and independent minded individual who has a natural curiosity for understanding operations via data. 
• Strong communication skills. Composes and communicates materials and information that is clear, concise, and appropriate to the intended audience. 
• Excellent investigative skills with a passion for finding the root cause of an issue. 
• The ability to work independently and across multiple time zones 
• Ownership mindset, you own end to end lifecycle of a product starting from ideation, rollout to post-launch performance tracking 
• Academic background in math, physics, computer science, economics  

#LI-CU1

About the role 

Roku is seeking a Senior People Business Partner (Sr. PBP) to join our dynamic People Team supporting the Devices, Product and Technology organization. This role is ideal for a strategic operator who thrives in a fast-paced, high-growth environment and is passionate about enabling leaders and teams to perform at their best. 
 
As a Senior PBP, you’ll be a trusted advisor to mid-level and emerging leaders—empowering them with the tools, insights, and coaching they need to build high-performing teams and navigate complex people challenges. You’ll lead critical programs in performance management, project execution, and manager development, ensuring consistency, clarity, and impact across the organization.  

Here’s our team mission statement:  “We are trusted partners, who embody Roku culture, lead with integrity, add clarity, and foster collaborative solutions.  We approach our work with humility, humor, open-mindedness, and critical thinking.” 

What you'll be doing 

• Partner with leaders to ensure business strategy is supported by People Team initiatives, including having the right talent in place at the right time 
• Diagnose and improve organizational performance using tools and informal awareness of the organization’s pulse
• Influence and coach leaders to take accountability for talent and leadership development and to model desired behaviors
• Partner with management teams to understand trends in employee performance issues and advise on appropriate remediation
• Drive People Team initiatives such as toolkit development, process improvement, and cross-functional collaboration
• Provide strategy and support for organizational change, customizing approaches to meet business needs and advising leaders on guiding their teams through transitions
• Collaborate and influence across levels and functions to drive the company forward in a data-focused, builder-oriented culture

We're excited if you have 

• 5+ years of relevant People Business Partner experience, ideally supporting tech, product, and engineering teams in a high-growth environment
• Proficient in coaching, influencing, problem-solving, and facilitation skills
• Ability to thrive in ambiguous and unstructured environments, introducing structure and process when appropriate
• Demonstrated success in developing innovative, data-driven solutions to solve business challenges
• Uncompromising integrity and ethics, with a commitment to transparency, honesty, and directness
• Strong communication skills, with the ability to tailor messaging to various audiences 
• Strong project management skills with the ability to manage multiple priorities and initiatives 
• Advanced proficiency in Excel for data analysis and reporting
• Fluency or strong proficiency with AI tools to enhance people operations and decision-making
• As a global company, occasional collaboration across time zones may require flexibility to engage outside of standard business hours

#LI-RR1 

About the team

The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences in ways that broadcast TV and cable never could.

Roku Ads Manager is our answer to the growing demand in streaming advertising. Our self-serve platform just entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on scaling the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives. 

The Roku Ads Manager team is looking for a Sales Development Representative to help us scale our platform.

About the role

TV ads were once reserved for large national brands. Roku believes that it’s better for streamers, brands, and our company that all businesses have a path to advertising in streaming. Roku Ads Manager is our answer to democratizing streaming advertising, creating a self-serve path for businesses of any size to get their brand on the big screen.

Roku Ads Manager is looking for a Sales Development Representative (SDR) to help lead demand generation and client growth for our self-serve streaming ad platform. This role will join two existing SDRs and will play a crucial role in attracting and onboarding new advertisers, ensuring their success on the platform, and driving revenue growth.

Sound like fun? 

For Chicago Only - The estimated annual salary for this position is between 52,000 and 75,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Prospect and qualify inbound and outbound leads for Roku Ads Manager
• Educate potential advertisers on the benefits of streaming and our self-serve platform
• Collaborate with Account Executives to build and maintain a healthy sales pipeline
• Track and manage leads using CRM tools and outreach platforms
• Provide feedback to marketing and product teams to improve messaging and user experience
• Stay up to date on industry trends and Roku’s evolving ad solutions

We’re excited if you have

• 1–2 years of experience in a sales, business development, or customer-facing role
• A passion for advertising, media, or technology
• Excellent communication and interpersonal skills
• A self-starter mindset with strong organizational skills
• Experience with CRM tools like Salesforce or HubSpot (a plus)
• A collaborative spirit and a drive to learn and grow

#LI-LS1

#LI-Onsite

About the team

The Roku TV team is looking for a Product Partnerships Manager to work closely with Roku’s global OS manufacturing partners and various internal groups to bring new Roku TV products to market and measure key operational areas. We never lose sight of the critical path and can inspire others to follow it. Fostering collaboration is a core component, as we believe a great team can do anything.

About the role  

As the Product Partnerships Manager, you will help identify, define, and communicate technical requirements and product features to internal and external stakeholders. The relationships you develop with our partners will empower you to articulate their perspective on product features and create common understanding and alignment. You will be required to author feature guides and product briefs, enabling the team to efficiently and effectively develop and qualify new Roku products. The insights you gather and develop by working cross-functionally within Roku and with our partners will help inform Roku’s product and feature roadmaps and strengthen our competitive advantage.

What you’ll be doing 

• Own the product and technical relationship with global OEM partners working on Roku TV and Smart Projectors
• Coordinate with business development, marketing, and engineering teams to cultivate and bolster successful product partnerships
• Work with the factory partners to establish short-term and multi-year product roadmaps and gather and develop insights that will help strengthen Roku’s competitive advantage
• Understand and analyze partners’ requirements and translate them to product requirement documents and feature guides
• Author Product Briefs and Feature Guides for new products and key features, and track these initiatives to successful completion
• Work with Roku Engineering to define technology and tools roadmaps that drive innovation and maintain product differentiation
• Advocate for product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
• Develop and enhance relationships with key internal stakeholders, understand the business, and navigate within the organization to drive initiatives effectively
• Use data analytics to monitor product health, product engagement, and drive business decisions

We’re excited if you have

• 5+ years in a Product or Engineering role in the consumer electronics domain
• Bachelor’s degree in Engineering, Business, or related discipline required 
• Possess a pragmatic, strategic approach to problem-solving and can foster that trait in your team
• You know how to build trust and deliver on your objectives, working across independent teams with independent priorities 
• Have strong product and business intuition
• You make decisions with data, but know how to proceed when none is available
• Experience operating across multiple workstreams (hardware and/or software) to deliver successful products  
• Experience with partner management and negotiation
• Experience working with cross-functional teams across product, engineering, operations, and finance
• Knowledge of the TV industry (core technology, retail strategy, regulatory/certification requirements) a plus
• Ability to communicate effectively, both written and verbally

#LI-DH2 

About the Team

The Roku TV & Licensing team is looking for a Senior Business Development Manager with a deep understanding and experience in the TV industry to work closely with our Roku TV partners (factories, brand licensees, OEM/ODM) and Roku's cross-functional teams to analyze and make recommendations for engagement with new partners to integrate Roku's Operating System. This person will support the Roku TV teams by helping to manage new and ongoing programs at these partners. 

About the Role 

We are looking for a motivated individual to utilize your experience & skillset to understand and present the Roku OS and reference designs to key partners to drive adoption. Your partner management experience will help you identify and communicate program and business requirements to partners and field product features requests back into Roku. In this role you will be required to review and contribute to global business planning and product requirement documents which align & support Roku initiatives and our partners’ goals, objectives and timelines. 

The work we do can be challenging but impactful and that's why we enjoy it so much. The ideal candidate isn't a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the company and larger team succeeds.

What you'll be doing 

• Manage business relationships with partners that are located throughout the Americas including Central America and Brazil
• Facilitate discussions between Roku's teams and current and potential new partners & factories
• Work with partners to establish short term programs and long-term relationships to embed Roku's OS in their products
• Collect, analyze and present the partner's requirements to Roku's cross functional teams and work to create legal agreements
• Coordinate with Roku's cross functional teams on new partnership engagements
• Support program kick-off meetings and development efforts with partners & factories
• Work with factories to ensure programs are running as planned
• Work with partners on timely reporting and tracking of products with the Roku OS embedded
• Organize and lead quarterly business and technical reviews
• Advocate product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
• Conduct market & product research to determine industry requirements & opportunities
• Research, analyze and report current market conditions for strategic consideration
• Provide industry analysis. Identify competitive threats and create actionable reporting

We're excited if you have 

• Bachelor's degree in Business, Engineering or related discipline required 
• Business development &/or partner management background with clear understanding of Consumer Electronics (CE) products and industry experience focused on TV, Audio, streaming devices
• Understand Operating Systems, SW architecture and HW reference designs
• Excellent knowledge of TV and Audio industry and supporting technologies
• Outstanding partner management skills, leveraging your strong business acumen and technical background
• Experience working with ODM/OEMs and using data analytics & reporting to drive business decisions
• 10+ years working with CE partners, focused on Latin American markets
• Excellent verbal, presentation, and written communication skills in English required 
• Fluency in Spanish & Portuguese preferred
• Ability and willingness to travel as needed 

#LI-DH2

About the role

Roku’s leadership in streaming depends on delivering exceptional devices that combine the right hardware platforms with Roku OS to create simple, reliable, and delightful experiences. Roku is the #1 TV streaming platform in North America, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV.  

Our mission is to change the face of television and streaming media watching around the world. This role is tasked with leveraging hardware and software to create a unique viewing experience, one that turns users into raving fans.  

You will report directly to the Vice President of Software Engineering and serve as a key technical contributor for Roku’s device platform strategy, with a strong focus on high-quality software solutions.

We are looking for a highly skilled Lead Systems Software Architect who leads complex implementations for Roku TVs and streaming devices, grounded in a deep understanding of multimedia system design (video/audio pipelines, SoCs, memory, power, thermals). You will design, implement, debug, and optimize the software platform that spans the full system, ensuring it is performant, secure, and scalable across SKUs and generations. You will collaborate with ODM partners, chipset vendors, and internal software/hardware teams to drive products from concept to mass production.

The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate isn’t a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the team succeeds.

For California Only - The estimated annual salary for this position is between $350,000 - $510,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off."    

What you’ll be doing

Software development & platform ownership 

• Own complex features or subsystems end-to-end, from design and implementation through bring-up, validation, and production support.
• Translate product and business goals into concrete designs, tasks, and implementation plans.
• Design, implement, and maintain core platform software for Roku device programs and platforms, with a strong focus on code quality, robustness, and long-term maintainability.
• Contribute to and influence hardware–software partitioning, platform APIs, and integration patterns to enable feature teams to build reliably on the device platform.
• Drive and model best practices for coding standards, code reviews, testing strategies, and CI/CD for platform software. 

Multimedia & system-level engineering 

• Implement and optimize video/audio pipelines, codecs, and rendering paths to deliver high-quality playback, low latency, and smooth UI/UX for streaming applications. 
• Contribute to end-to-end multimedia system design for TVs and streaming devices, ensuring solutions scale across SKUs and generations. 
• Define and help maintain benchmarks and test scenarios for media, graphics, and system behavior that map directly to Roku use cases. 
• Implement and maintain secure boot, DRM integrations, and standards-compliant content protection features in collaboration with security experts. 

Systems-aware implementation integrating hardware-software  

• Lead the product evaluation and enablement of candidate SoCs and companion chipsets, partnering with SoC vendors on performance, power, cost, and ecosystem maturity. 
• Implement and maintain drivers, HALs, and low-level services that expose the right hardware capabilities (media, graphics, connectivity, security) to Roku OS. 
• Drive early bring-up and debug of new SoCs and boards from a software perspective (boot chain, device drivers, board support packages, diagnostics). 
• Anticipate system-level failure modes (thermal, power, component tolerances, resource exhaustion) and implement software mitigations (throttling, graceful degradation, watchdogs, telemetry hooks). 

Performance engineering in constrained environments 

• Define and enforce memory, CPU/GPU/NPU, and storage budgets across SKUs, working closely with feature teams. 
• Use profiling tools, tracing, and telemetry to diagnose and fix performance bottlenecks across the stack (kernel, drivers, middleware, apps). 
• Implement optimizations to improve boot time, UI performance, streaming quality, and app responsiveness while staying within platform constraints. 

Quality, diagnostics, and observability 

• Partner with NPI, test, and manufacturing engineering to design and implement system-level validation strategies, test automation, and regression suites for your components. 
• Implement and refine diagnostics, logging, and telemetry that make field issues diagnosable and fixable at scale, including the platform hooks needed for AI-assisted troubleshooting. 
• Ensure the robustness and reliability of low-level software in production configurations, including robust error handling, recovery strategies, and safe update mechanisms. 

Cross-functional collaboration & technical leadership 

• Collaborate with OS, media, graphics, connectivity, security, and cloud/service teams to integrate platform features that meet product requirements. 
• Provide technical mentorship to other software engineers, especially around debugging complex system issues, performance tuning, and best practices for systems-level code. 
• Work closely with engineering leads to review designs, surface trade-offs, and de-risk implementations before they reach production. 
• Partner with SoC vendors and OEM/ODM partners from design through mass production, ensuring software deliverables, validation, and readiness meet Roku’s standards 

AI and system-level intelligence 

• Implement components in system-level AI/ML flows where AI is in the loop (e.g., quality monitoring, recommendations, anomaly detection, test selection).
• Specify and implement platform APIs and telemetry that enable AI tools to be effective across the device stack (logs, traces, metrics, events).

We’re excited if you have

Education & experience 

• BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or related field. 
• 15+ years of industry experience in embedded systems-level software development, with a strong emphasis on hands-on software development for multimedia products. 
• Proven track record building and shipping AV products (TVs, set-top boxes, streaming devices, consoles, or similar) at scale. 

Software development & systems expertise 

• Strong experience with embedded Linux or Android-based systems 
• Proficiency in one or more systems programming languages such as C/C++ (Rust or similar is a plus), with deep experience in debugging, performance tuning, and maintainable code design. 
• Strong familiarity with modern SDLC practices: CI/CD, automated testing, static/dynamic analysis, continuous performance regression monitoring, and observability tooling. 

Multimedia & system knowledge 

• Deep understanding of ARM-based SoCs, multimedia pipelines, and system constraints (memory bandwidth/latency, storage performance, UI/frame-rate stability, thermal behavior). 
• Demonstrated ability to analyze and optimize system-level performance using profiling, tracing, and hardware counters. 
• Experience with DRM, content protection, secure boot, and related industry standards for streaming and TV products. 
• Experience collaborating with SoC vendors and ODM/OEM partners from design through mass production, especially around platform software deliverables and validation. 

AI, accelerators, and low-level platforms 

• Experience with NPU/DSP/AI accelerator blocks on embedded SoCs, including maximizing throughput and minimizing latency within real-world device constraints. 
• Ability to build or integrate end-to-end flows where AI is in the loop, particularly for diagnostics, performance optimization, or UX improvements. 
• Proficient in using AI tools for debugging, code review, test selection, and log analysis, and in implementing the platform hooks (APIs/telemetry) that those tools need. 

Hardware & board-level understanding (bonus) 

• Solid understanding of board-level design concepts (schematics/layout review, power and thermal design, signal integrity considerations, and interfaces such as I²C, USB, PCIe, and HDMI).
• Comfortable partnering with board design teams to translate software and system needs into board-level requirements and constraints, even though your primary focus is software 

How you work 

• Strong communication skills with the ability to explain complex software and system trade-offs to both technical and non-technical stakeholders. 
• A bias toward data-driven decisions, clear documentation, and repeatable processes. 
• Demonstrated ability to lead technically through code and design, influence cross-functional teams, and drive complex platform changes from concept to production.

#LI-SR2

About the role

Roku’s leadership in streaming depends on delivering exceptional devices that combine the right hardware platforms with Roku OS to create simple, reliable, and delightful experiences. Roku is the #1 TV streaming platform in North America, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV.  

Our mission is to change the face of television and streaming media watching around the world. This role is tasked with leveraging hardware and software to create a unique viewing experience, one that turns users into raving fans.  

You will report directly to the Vice President of Software Engineering and serve as a key technical contributor for Roku’s device platform strategy, with a strong focus on high-quality software solutions.

We are looking for a highly skilled Lead Systems Software Architect who leads complex implementations for Roku TVs and streaming devices, grounded in a deep understanding of multimedia system design (video/audio pipelines, SoCs, memory, power, thermals). You will design, implement, debug, and optimize the software platform that spans the full system, ensuring it is performant, secure, and scalable across SKUs and generations. You will collaborate with ODM partners, chipset vendors, and internal software/hardware teams to drive products from concept to mass production.

The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate isn’t a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the team succeeds.

What you’ll be doing

Software development & platform ownership 

• Own complex features or subsystems end-to-end, from design and implementation through bring-up, validation, and production support.
• Translate product and business goals into concrete designs, tasks, and implementation plans.
• Design, implement, and maintain core platform software for Roku device programs and platforms, with a strong focus on code quality, robustness, and long-term maintainability.
• Contribute to and influence hardware–software partitioning, platform APIs, and integration patterns to enable feature teams to build reliably on the device platform.
• Drive and model best practices for coding standards, code reviews, testing strategies, and CI/CD for platform software. 

Multimedia & system-level engineering 

• Implement and optimize video/audio pipelines, codecs, and rendering paths to deliver high-quality playback, low latency, and smooth UI/UX for streaming applications. 
• Contribute to end-to-end multimedia system design for TVs and streaming devices, ensuring solutions scale across SKUs and generations. 
• Define and help maintain benchmarks and test scenarios for media, graphics, and system behavior that map directly to Roku use cases. 
• Implement and maintain secure boot, DRM integrations, and standards-compliant content protection features in collaboration with security experts. 

Systems-aware implementation integrating hardware-software  

• Lead the product evaluation and enablement of candidate SoCs and companion chipsets, partnering with SoC vendors on performance, power, cost, and ecosystem maturity. 
• Implement and maintain drivers, HALs, and low-level services that expose the right hardware capabilities (media, graphics, connectivity, security) to Roku OS. 
• Drive early bring-up and debug of new SoCs and boards from a software perspective (boot chain, device drivers, board support packages, diagnostics). 
• Anticipate system-level failure modes (thermal, power, component tolerances, resource exhaustion) and implement software mitigations (throttling, graceful degradation, watchdogs, telemetry hooks). 

Performance engineering in constrained environments 

• Define and enforce memory, CPU/GPU/NPU, and storage budgets across SKUs, working closely with feature teams. 
• Use profiling tools, tracing, and telemetry to diagnose and fix performance bottlenecks across the stack (kernel, drivers, middleware, apps). 
• Implement optimizations to improve boot time, UI performance, streaming quality, and app responsiveness while staying within platform constraints. 

Quality, diagnostics, and observability 

• Partner with NPI, test, and manufacturing engineering to design and implement system-level validation strategies, test automation, and regression suites for your components. 
• Implement and refine diagnostics, logging, and telemetry that make field issues diagnosable and fixable at scale, including the platform hooks needed for AI-assisted troubleshooting. 
• Ensure the robustness and reliability of low-level software in production configurations, including robust error handling, recovery strategies, and safe update mechanisms. 

Cross-functional collaboration & technical leadership 

• Collaborate with OS, media, graphics, connectivity, security, and cloud/service teams to integrate platform features that meet product requirements. 
• Provide technical mentorship to other software engineers, especially around debugging complex system issues, performance tuning, and best practices for systems-level code. 
• Work closely with engineering leads to review designs, surface trade-offs, and de-risk implementations before they reach production. 
• Partner with SoC vendors and OEM/ODM partners from design through mass production, ensuring software deliverables, validation, and readiness meet Roku’s standards 

AI and system-level intelligence 

• Implement components in system-level AI/ML flows where AI is in the loop (e.g., quality monitoring, recommendations, anomaly detection, test selection).
• Specify and implement platform APIs and telemetry that enable AI tools to be effective across the device stack (logs, traces, metrics, events).

We’re excited if you have

Education & experience 

• BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or related field. 
• 15+ years of industry experience in embedded systems-level software development, with a strong emphasis on hands-on software development for multimedia products. 
• Proven track record building and shipping AV products (TVs, set-top boxes, streaming devices, consoles, or similar) at scale. 

Software development & systems expertise 

• Strong experience with embedded Linux or Android-based systems 
• Proficiency in one or more systems programming languages such as C/C++ (Rust or similar is a plus), with deep experience in debugging, performance tuning, and maintainable code design. 
• Strong familiarity with modern SDLC practices: CI/CD, automated testing, static/dynamic analysis, continuous performance regression monitoring, and observability tooling. 

Multimedia & system knowledge 

• Deep understanding of ARM-based SoCs, multimedia pipelines, and system constraints (memory bandwidth/latency, storage performance, UI/frame-rate stability, thermal behavior). 
• Demonstrated ability to analyze and optimize system-level performance using profiling, tracing, and hardware counters. 
• Experience with DRM, content protection, secure boot, and related industry standards for streaming and TV products. 
• Experience collaborating with SoC vendors and ODM/OEM partners from design through mass production, especially around platform software deliverables and validation. 

AI, accelerators, and low-level platforms 

• Experience with NPU/DSP/AI accelerator blocks on embedded SoCs, including maximizing throughput and minimizing latency within real-world device constraints. 
• Ability to build or integrate end-to-end flows where AI is in the loop, particularly for diagnostics, performance optimization, or UX improvements. 
• Proficient in using AI tools for debugging, code review, test selection, and log analysis, and in implementing the platform hooks (APIs/telemetry) that those tools need. 

Hardware & board-level understanding (bonus) 

• Solid understanding of board-level design concepts (schematics/layout review, power and thermal design, signal integrity considerations, and interfaces such as I²C, USB, PCIe, and HDMI).
• Comfortable partnering with board design teams to translate software and system needs into board-level requirements and constraints, even though your primary focus is software 

How you work 

• Strong communication skills with the ability to explain complex software and system trade-offs to both technical and non-technical stakeholders. 
• A bias toward data-driven decisions, clear documentation, and repeatable processes. 
• Demonstrated ability to lead technically through code and design, influence cross-functional teams, and drive complex platform changes from concept to production.

#LI-SR2

Location: Illinois or Texas (Remote, significant travel required)

About Hexnode

Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS.

Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—unified endpoint management—supporting organizations that rely on secure, reliable device management every minute of every day.

Role

Drive high-velocity pipeline and revenue growth through a strategic partner ecosystem across the Central and Western US. You will be responsible for recruiting, enabling, and co-selling with top-tier VARs, MSPs, and Distributors, targeting key buyers in IT, Security, and Endpoint Management.

Responsibilities

• Identify and activate a strategic portfolio of partners, prioritizing quality and long-term alignment over sheer volume.
• Develop and execute "Top 10" quarterly business plans, including joint pipeline development, executive alignment, and structured QBRs.
• Empower partners through expert-level pitch coaching, product demos, and sharp competitive positioning against incumbents like Intune, JAMF, Ivanti, and Workspace ONE.
• Collaborate on compelling partner offers, including creative bundling, MDF/co-marketing initiatives, and clear referral/resale frameworks.
• Maintain a disciplined cadence for forecasting partner-sourced pipeline and bookings to ensure consistent quota over-performance.

Who You Are

• 6–11 years of B2B partner/channel sales experience within SaaS, Security, or IT Infrastructure.
• Proven record of carrying a partner quota and navigating 2-tier distribution models (Distributor → Reseller/MSP).
• Exceptionally comfortable selling into the mid-market and commercial enterprise segments (500–10,000 employees).
• Deep experience working with MSPs, VARs, SIs, and Apple-focused or Education resellers. Experience with mobile carriers or agent networks is a significant plus.
• A skilled "internal seller" capable of securing SE resources, pricing approvals, and marketing support to unblock partner deals.
• High partner empathy with the ability to translate technical complexity into a simple, partner-ready value proposition.

Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.

We are seeking a Project Engineer to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments. 

Per Diem Available for This Role — Apply today and ask your recruiter for details.

Responsibilities

• Coordinates directly with the Project Manager and Project Superintendent to support project success, including fostering a positive safety and quality culture
• Mentors and develop Field Engineers
• Champions cost management, forecasting and control, including issuance of purchase orders, subcontract agreements, change orders, etc.
• Champions the procurement of all materials and equipment associated within their assigned scope, including all submittals, and ensures compliance with the project requirements
• Champions the procurement schedule and participates in overall project schedule development and forecasting
• Assists the Project Manager with resolving commercial matters with owners, subcontractors and suppliers, as well as pricing owner change orders
• Ensures the Field Engineer possesses the most current project documents, including drawings, specifications, submittals, requests for information (RFIs), etc.
• Champions construction permit applications and renewals, as required by the project
• Actively participates in daily and weekly project meetings
• Generates weekly production reports and champions weekly productivity meetings
• Reviews and processes subcontractor and supplier invoices
• Generates monthly project progress reports for the Project Manager’s review
• Assists the Project Manager with assembling monthly owner payment applications
• Develops and preserves a positive business relationship with owners, clients, engineers and trade partners while ensuring contractual compliance with all parties

Qualifications

• Ability to assume responsibility, interface and effectively communicate with others
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.)
• Positive and teachable attitude
• Possesses excellent organizational, verbal, written and presentation skills
• Experience leading field-level staff and successfully achieving project goals

Education/Certifications

• Bachelor’s Degree in Construction Management or Engineering and a minimum of two (2) years of relative construction experience as a Field Engineer, Field Superintendent or similar
• Extensive relative construction experience will be considered in lieu of formal education

Safety Level 

This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
  • Potentially lift up to 50 pounds 
  • Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
  • Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)

#NXCLIND1

We are seeking a Director of Construction to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments. The Director will drive overall program performance across safety, quality, schedule, cost, and client satisfaction while leading high-performing project and field teams in a mission-critical environment.

Responsibilities

• Has overall responsibility for execution of a multi-project data center construction program, including alignment with RMCI culture and Core Values, and full accountability for safety, quality, schedule, client satisfaction, and profitability across the campus.
• Owns program-level P&L across multiple concurrent projects, including forecasting, cost control, risk mitigation, and margin performance.
• Leads, mentors, and develops field leadership teams to ensure consistent execution standards and succession planning across the program.
• Responsible for understanding prime contract terms and conditions, contract documents, subcontract agreements, purchase order agreements, etc.
• Develops and manages project execution with Project Managers and Project Superintendents for the successful execution of the work.
• Lead coordination of the means and methods, manpower, equipment, and material resources required to accomplish goals.
• Participates in business development proposals and presentations.
• Oversees development and integration of program-level schedules across all projects, including design, procurement, construction, commissioning, and turnover, ensuring alignment with client milestones.
• Ensures project team is communicating and coordinating the project schedule with all subcontractors, suppliers and stakeholders, as needed for the project.
• Ensures the project teams identifies the most efficient/effective flow of work to maintain highest production for all trades while maintaining all safety and quality standards.

Qualifications 

• 15+ years of construction experience, with 5+ years in a senior leadership role (Director, Senior PM, or equivalent)
• Proven experience leading large-scale, multi-project programs (preferably $500M+ total value)
• Strong background in mission-critical, data center, industrial, or large-scale infrastructure projects
• Strong understanding of managing partnerships with regulatory bodies such as the city, county, state, EPA, etc.
• Extensive industry networking background
• Proficiency with Primavera (P6) scheduling software
• Outward leadership presence
• Possesses excellent organizational, verbal, written and presentation skills

Education & Certifications

• Bachelor’s or Master’s Degree in Construction Management / Engineering and a minimum of 10 years of relative construction experience
• Extensive relative construction experience will be considered in lieu of formal education.

The best salespeople achieve the most when they are selling outstanding products, solutions, and services backed by an extraordinary company. That’s what you get when you sell for Appian. We are passionate about driving digital transformation by bringing Appian solutions that provide speed, agility, and efficiency needed to compete and grow. Are you inspired by the chance to solve your customers’ biggest challenges? You can make that kind of difference here. Join our team, where you can not only grow your career, but share the success of an industry pioneer.

The Account Executive role is responsible for navigating a primarily greenfield geographic territory, top of funnel activity & prospecting while effectively managing a complex sales cycle (approximately 6-12 months) to a successful close.

To be successful in this role, you need:

• Experience navigating a complex sales cycle from start to finish, leveraging internal resources within the larger sales organization, cross functionally with the customer success team and externally across customer and partner ecosystems
• Strong presentation skills for delivering in-person and virtual presentations to LOB & IT audiences, highlighting your ability to perform client discovery, communicate ROI and build business value 
• A trusted advisor to both customers and colleagues to leverage multiple stakeholders throughout complex deals
• Actively seeking to understand industry trends to help position against competitors

Basic qualifications:

• 5-10+ years of direct selling experience and a minimum of 2 years experience as an Enterprise Account Executive, selling complex technologies at the enterprise level to State, Local and Education customers.
• History of consistent quota achievement
• Examples of landing new customer logos
• Strong job tenure: history of displaying loyalty and perseverance through long, stable job tenure and positive career trajectory

The base salary for this role is between $125,000-$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.[If applicable to position: Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. 

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

Please note: this role is remote - with 50% of travel required.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

At Clover Health, we are reinventing health insurance by combining the power of data with human empathy. We provide high-quality, affordable Medicare Advantage plans for America's seniors — prioritizing preventive care and leveraging technology to help physicians make more informed decisions. We always put our members first, and our success is measured by the quality of life of the people we serve.

We are building an Experience Center — not a call center. This is a meaningful distinction. We believe that if we create the most loyal members in Medicare Advantage, the financial outcomes will follow. The Director of Customer Experience will be the architect of that loyalty. This is a greenfield build with full operational ownership: standing up Clover's internal Experience Center in Houston, retiring existing outsourced relationships, and delivering a gold-standard Medicare Advantage member experience that scales. The role is fully onsite in North/NW Houston.

Our North Star: create members so delighted with Clover that they become our best marketers, reducing acquisition costs and driving retention through the quality of the experience alone.

Who We're Looking For:

We are deliberately casting a wider net than a traditional call center search. The right candidate may come from retail, hospitality, service operations, or healthcare — but what unites all strong profiles is a track record of creating customer loyalty, customer delight, and customer retention at scale. Call center experience is helpful, not required.

What is required:

• A builder's instinct — you've stood up teams, systems, and cultures from scratch. You know the difference between running a machine someone else built and building the machine yourself.
• Operational depth — you own P&L, manage headcount, build SOPs, and hold people accountable to them.
• Curiosity and a bias toward innovation — you don't plug in traditional methods because that's how it's always been done. You ask why, then build something better.
• A service-first mindset, not an efficiency-first mindset — you measure success by member loyalty and experience quality, and trust that operational efficiency follows great service.
• Scrappiness and energy — you are hungry to build a brand and want Clover to be the best thing that's ever happened to a Medicare member.

As Director, Customer Experience, you will:

Build the Experience Center

• Design and stand up Clover's internal member Experience Center in Houston, including hiring, onboarding, and developing agents and leads.
• Create a high-performing, mission-aligned team from diverse backgrounds, unified around delivering a gold standard in member experience.
• Develop SOPs, quality frameworks, agent onboarding programs, and performance infrastructure from the ground up.
• Establish and own all KPI baselines: NPS, CSAT, FCR, AHT, and voice-of-customer feedback loops.

Deliver Member Loyalty

• Define and execute a winning CX strategy focused on Medicare Advantage members and providers.
• Stand up and manage a concierge service tier for VIP and at-risk members.
• Build a Voice of the Customer feedback loop that drives real-time action and preventive intervention across the business.
• Champion a member-first culture at Clover and across our partners.

Drive Innovation and Technology

• Identify, evaluate, and implement AI-driven solutions: sentiment analysis, agent co-pilot tools, IVR optimization, call quality monitoring, and self-service automation.
• Leverage AI for training design, simulation-based learning, and knowledge management.
• Develop 'Next Best Action' scenarios to proactively enrich the member experience.
• Partner with IT to define a 'no wrong door,' channel-agnostic member journey.

Manage Operations and Compliance

• Own and rationalize existing third-party call center relationships, both stateside and offshore, with a path toward full insourcing.
• Partner with Clover's Compliance team to ensure regulatory compliance in all member communications, CTM response, and monthly delegatory reporting.
• Work cross-functionally with Sales, Marketing, Provider Engagement, Clinical Operations, Claims, and Enrollment to cascade clear direction to your team.
• Own P&L accountability for the Experience Center.

Success in this role looks like:

• Complete a compliance immersion with Clover's Compliance team covering CTM response, delegatory reporting, and CMS audit readiness.
• Complete stakeholder mapping across Clinical Operations, Provider Engagement, Enrollment, and IT.
• Present a validated Experience Center build plan — headcount, technology stack, SOP framework, and quality framework — for HM and COO review.
• Establish NPS, CSAT, FCR, and AHT baselines for existing member touchpoints.
• In your first year, you will have built a functioning Experience Center that members talk about — not because we asked them to, but because the service earned it.

This Is Not the Role For You If

We are building an Experience Center. Candidates who approach this role as a traditional call center optimization exercise will not be a fit.

• You believe call centers run a certain way because that's how call centers have always run.
• Your primary lens is efficiency metrics at the expense of experience quality.
• You lead through command and control. Clover operates collaboratively — this role requires the ability to build trust, rapport, and genuine relationships with agents, leads, and senior stakeholders.
• You cannot demonstrate direct, hands-on operational ownership. Advisory or consulting backgrounds without recent P&L accountability will not meet the bar for this role.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-ONSITE 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

The Senior Manager of Operations, Provider Success (South) is the regional leader accountable for executing Counterpart’s national provider success strategy across the South region. This role owns provider relationships, team performance, and market-level outcomes, ensuring national standards are delivered effectively while adapting execution to local market dynamics.

This role owns results in-region and serves as the primary escalation point for market-specific provider needs.

As Senior Manager of Operations you will: 

Execute Provider Success Strategy

• Execute the national provider success strategy to achieve regional performance goals.
• Own regional outcomes, including provider satisfaction, engagement, retention, and issue resolution.
• Drive increased adoption and sustained use of Counterpart Assistant across assigned markets.
• Apply national playbooks and workflows while tailoring execution to local provider and market needs.

Lead Regional Teams and Provider Relationships

• Lead, coach, and develop regional provider success teams, including Regional Directors of Operations and Account Managers.
• Build and maintain executive-level relationships with key provider partners.
• Coach teams to define account-level tactics, prioritize daily work, and deliver against regional goals.
• Own regional staffing, prioritization, and resource allocation decisions.

Drive Market Execution & Feedback

• Identify workflow, implementation, and operational barriers unique to individual practices or markets.
• Develop and execute local tactics to remove blockers and improve provider experience.
• Monitor regional performance trends, risks, and opportunities.
• Escalate systemic issues and insights to national leadership for enterprise-level resolution.
• Partner with regional Clinical, Network, Growth, and Operations leaders to ensure coordinated execution.

Success in this role looks like: 

• Strong provider relationships and measurable improvements in provider satisfaction across the region.
• Consistent execution of national provider success standards with effective local adaptation.
• Increased adoption and value realization of Counterpart Assistant in regional markets.
• High-performing, well-coached regional teams with clear priorities and accountability.
• Timely identification and resolution of market-specific barriers impacting provider success.

You should get in touch if: 

• Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s preferred).
• 8–10+ years of progressive experience in healthcare operations, provider operations, or value-based care programs.
• 4+ years experience in Medicare Advantage, ACOs, or other risk-bearing health plan models.
• Demonstrated experience defining and guiding account-level strategy for provider-facing or field-based teams.
• Strong experience in operational design, process improvement, and change management.
• Proven experience leading and influencing both direct and indirect teams.
• Experience working with and influencing Primary Care providers.

Preferred Qualifications

• Experience supporting multi-state provider operations.
• Strong analytical skills to guide market-level decisions.
• Experience partnering with technology or product teams on tools supporting field execution.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Clover Health, People Operations plays a critical role in enabling teams to do meaningful work that improves members’ lives. We’re seeking an HR Business Partner to support Clover’s Houston Experience Center — one of our most important locations. In this highly visible, fully onsite role, you will have direct impact by supporting employees, strengthening leaders, and shaping a high-quality onsite experience.

This role serves as the primary People partner for onsite employees and front-line and mid-level leaders within the Medicare Advantage (MA) organization. Embedded onsite at the Houston Experience Center and operating with a high degree of autonomy, you will align business objectives with employee needs, provide guidance on employee relations and performance management, and ensure consistent, equitable people practices. While overseeing onsite office operations, this role is first and foremost a strategic HR partner focused on manager enablement, culture stewardship, and driving engagement and performance in partnership with People Operations and MA leadership.

As an HR Business Partner, you will:

• Strategic HR Partnership & Manager Enablement
  
  • Serve as the primary People partner for Houston employees and MA front-line and mid-level leaders.
  • Coach managers on performance, development, engagement, and accountability, translating business priorities into practical people solutions.
  • Reinforce Clover’s culture and inclusion commitments while strengthening manager capability and team effectiveness.
• Employee Relations, Performance & HR Operations
  
  • Lead employee relations matters end-to-end, including investigations, corrective action, and resolution.
  • Support performance management and complex employee conversations.
  • Ensure consistent, compliant application of policies across onboarding, offboarding, leaves, and performance cycles.
  • Partner with Legal and senior People Ops leaders on sensitive cases and proactively identify engagement or retention risks.
• Operations
  
  • Own the onsite employee and visitor experience at the Houston Experience Center, serving as the front-of-house People Operations presence.
  • Oversee facilities, IT, security, vendors, and daily office operations.
  • Own the opportunity to create onsite executive experiences; design employee events and engagement initiatives to ensure a seamless and welcoming environment.

Success in this role looks like:

• Within the first 90 days, success will be defined by building strong relationships with leaders and employees, establishing credibility as the onsite HR partner, effectively managing employee relations matters, and ensuring smooth office operations.
• Within the first 6 months, success will be defined by strengthening manager capability, reducing reactive employee issues through proactive coaching, and improving consistency in people practices and employee experience.
• Future success will be defined by sustained improvements in engagement, retention, and performance, and by being recognized as a trusted strategic partner who positively impacts business outcomes.

You should get in touch if:

• You have 4–6+ years of progressive HR experience in a fast-paced or regulated environment, supporting healthcare, call center, or frontline teams.
• You possess strong employee relations expertise, including investigations and performance management.
• You have a proven ability to partner with front-line and mid-level leaders to drive accountability and team performance.
• You have solid knowledge of employment laws and HR compliance fundamentals.
• You are comfortable operating in a highly visible, fully onsite role with autonomy and ownership.
• You have experience with office operations or facilities coordination is a plus.
• You have a background in change management, manager capability building, partnership with Legal or HR Centers of Excellence, onsite employee experience, and bilingual (Spanish) skills are a plus.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Onsite

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.

As a Customer Experience Lead, you will be responsible for managing a team of 10–15 agents who deliver exceptional service to our Medicare Advantage members and providers. You will be accountable for coaching, performance management, and driving a culture of excellence, while ensuring that the team consistently meets and exceeds service standards. This is a full-time onsite position based in Houston, TX.

Call Center Hours:
Our call center operates between 8:00am and 8:00pm CST. Shift schedules are on a rotating basis, and Leads are expected to provide flexibility — including rotating weekend support during our peak season to ensure consistent team coverage and member service:

• Monday–Friday (April 1 – October 1)
• Monday–Sunday (October 1 – March 31)

As a Customer Experience Lead, you will: 

• Mentor and develop a team of 10–15 Customer Experience Agents through ongoing coaching and performance management, fostering a culture of accountability, empathy, and high-quality service.
• Drive operational excellence by leading daily huddles, one-on-ones, and team check-ins to align on data-driven goals and resolve escalated or complex issues swiftly, ensuring exceptional member and provider experiences.
• Oversee team performance and compliance by monitoring KPIs (quality, satisfaction, efficiency), ensuring adherence to SOPs and regulatory standards, and leveraging AI tools for call quality, sentiment insights, and self-service optimization.
• Act as a collaborative, solutions-oriented leader who proactively identifies contact center challenges, streamlines processes, and helps optimize scheduling, staffing, and workload balance for peak operational effectiveness.
• Drive continuous improvement and change initiatives by collecting and sharing insights from team and customer interactions, amplifying the voice of the customer to inform leadership decisions, and supporting system rollouts, workflow enhancements, and training updates.
• Lead the team through change with clarity and consistency, helping agents adapt quickly to new workflows, tools, business priorities, and member needs.

Success in this Role:

• Leading a high-performing call center team that delivers personalized, empathetic, and efficient service to Medicare Advantage members and providers.
• Ensuring your team has the tools, coaching, and support needed to stay engaged, resourceful, and effective in a fast-changing environment.
• Identifying trends in customer feedback and operational performance, and translating them into practical recommendations that improve both experience and efficiency.
• Helping the team adapt quickly and confidently to evolving workflows, priorities, and tools while maintaining strong service and compliance standards.

You Should Get in Touch If:

• You have 4+ years of contact center experience, with at least 2–3 years in a lead or supervisory role.
• You are passionate about coaching and developing individuals, and have experience leading diverse, high-performing teams.
• You are highly accountable and thrive in a fast-paced, metrics-driven environment.
• You have experience with IVR systems and customer engagement platforms.
• You are curious about technology and open to leveraging AI-driven tools to improve efficiency and customer experience.
• You are agile, adaptable, and comfortable adjusting quickly when priorities, workflows, or member needs change.
• You have strong coaching, de-escalation, and conflict resolution skills.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-ONSITE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Job Summary 

This position will collaborate with team members to design residential, commercial, and industrial projects. Technical tasks include but not limited to conceptual site layout, utility design; roadway design; site grading design; storm drain design; storm water management design; water and sanitary sewer main design; soil erosion and sedimentation control design; floodplain studies; permitting and entitlement support; and construction support (2026 start).

Accountability and Duties

• Designs site plans utilizing AutoCAD Civil 3D. 
• Prepares conceptual grading analyses and site layout.
• Prepares and computes, but not limited to due diligence/site analysis reports, engineer opinion of probable costs, utility computations, detention/retention computations, storm water reports, earthwork analysis.
• Assists in production of final construction drawings.
• Prepares permit applications for applicable municipal agencies.
• Assists project managers as requested.
• Assists with client contact and communication pertaining to specific projects.
• Works closely with other disciplines on multi-discipline projects.
• Attends client and public meetings- days or evenings.
• Participates in business development efforts as requested.

Required Knowledge, Skills, and Abilities

• Outstanding Interpersonal skills, ability to interact with a variety of people.
• Adaptable and able to respond quickly and accurately under pressure.  
• Able to multitask in a fast-paced environment.
• Must be fluent in the English language.
• Available to work nights and weekends to complete projects as necessary.
• Proficient in MS office. AutoCAD Civil 3D experience is a plus.
• Must have a valid drivers license.

Minimum Qualifications

• Bachelor’s degree in engineering from an accredited four-year college or university. 0-2 years related experience.

Physical Demand

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand, walk, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and stoop; kneel, crouch, or crawl. The employee may frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job, the employee occasionally works in outside weather conditions, possibly for extended assignments.

Employer’s Disclaimer

• This job description in no way states or implies that these are the only duties to be performed by the Associate occupying this position.
• The Firm reserves the right to add or revise an Associate’s job duties at any time at its sole discretion.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

The Enterprise Account Executive will drive C1’s growth by identifying, structuring, and closing strategic deals with large enterprise organizations. This role will expand CLEAR’s networked identity platform across industries by building high-impact relationships and delivering scalable, revenue-generating deals.

What you'll do:

• Drive enterprise growth by sourcing, developing, and closing strategic partnerships across key industries
• Own the full deal lifecycle from prospecting through negotiation, contracting, and launch
• Build and manage a robust enterprise pipeline, leveraging outbound efforts, industry relationships, and market insights
• Partner cross-functionally with Product, Legal, Security, and Partner Success to align solutions with partner needs and CLEAR capabilities
• Represent CLEAR externally through executive meetings, industry events, and thought leadership to strengthen market presence

How you'll measure success:

• Total contract value (TCV), annual contract value (ACV), and revenue generated from enterprise partnerships
• Pipeline growth, conversion rates, and deal velocity across enterprise opportunities
• Number of new enterprise logos and expansion within existing partners
• Successful launch and activation of enterprise partnerships

What you're great at:

• 8+ years of experience in enterprise business development, partnerships, or B2B sales within SaaS, identity, fintech, or enterprise technology
• Proven track record of sourcing, negotiating, and closing complex, high-value enterprise deals
• Strong executive presence with the ability to influence C-suite stakeholders and build long-term relationships
•  Exceptional negotiation and deal structuring skills, with deep understanding of enterprise contract dynamics
• Strategic thinker who can navigate ambiguity, prioritize opportunities, and execute with urgency

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The on-target compensation range for this role is $150,000 - $350,000, depending on levels of skills and experience. This range includes our competitive commission potential, subject to the terms of the applicable commission plan at any given time.

The on target earning range represents the low and high end of CLEAR’s range for this position. OTE will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. 

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Texas.

What you’ll be responsible for in this role:  

• Lead technical pre-sales exercises with customers 
• Prepare and deliver technical presentations 
• Lead design of creative solutions from conception to delivery, shaping our clients’ thinking 
• Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals 
• Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs 
• Working with development teams and project managers to deliver client solutions as per the agreed scope 
• Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards 
• Articulating and managing technical risks 
• Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration 
• Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort 
• Contributing to our roadmap, shaping our future solutions 
• Providing subject matter expertise to our clients and colleagues 
• Traveling as required, mostly in UK region 

What experiences and skills are necessary to be successful in this role:  

• 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
• Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
• Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical 
• Ability to articulate ideas/solutions clearly, visually and written 
• Experience working with APIs 
• Strong technical understanding, capability and willingness to learn and develop skills on a daily basis 
• Very driven and self-motivated, able to work autonomously 
• A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world 
• Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region 
• Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you. 

Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time. 

Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.

Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. 

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Texas.

What you’ll be responsible for in this role:  

• Lead technical pre-sales exercises with customers 
• Prepare and deliver technical presentations 
• Lead design of creative solutions from conception to delivery, shaping our clients’ thinking 
• Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals 
• Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs 
• Working with development teams and project managers to deliver client solutions as per the agreed scope 
• Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards 
• Articulating and managing technical risks 
• Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration 
• Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort 
• Contributing to our roadmap, shaping our future solutions 
• Providing subject matter expertise to our clients and colleagues 
• Traveling as required, mostly in UK region 

What experiences and skills are necessary to be successful in this role:  

• 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
• Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
• Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical 
• Ability to articulate ideas/solutions clearly, visually and written 
• Experience working with APIs 
• Strong technical understanding, capability and willingness to learn and develop skills on a daily basis 
• Very driven and self-motivated, able to work autonomously 
• A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world 
• Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region 
• Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you. 

Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time. 

Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.

Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. 

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Austin, Texas. 

What you’ll be responsible for in this role:  

• Lead technical pre-sales exercises with customers 
• Prepare and deliver technical presentations 
• Lead design of creative solutions from conception to delivery, shaping our clients’ thinking 
• Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals 
• Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs 
• Working with development teams and project managers to deliver client solutions as per the agreed scope 
• Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards 
• Articulating and managing technical risks 
• Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration 
• Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort 
• Contributing to our roadmap, shaping our future solutions 
• Providing subject matter expertise to our clients and colleagues 
• Traveling as required, mostly in UK region 

What experiences and skills are necessary to be successful in this role:  

• 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
• Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
• Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical 
• Ability to articulate ideas/solutions clearly, visually and written 
• Experience working with APIs 
• Strong technical understanding, capability and willingness to learn and develop skills on a daily basis 
• Very driven and self-motivated, able to work autonomously 
• A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world 
• Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region 
• Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you. 

Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time. 

Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.

Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. 

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team!

What you’ll be responsible for in this role:  

• Lead technical pre-sales exercises with customers 
• Prepare and deliver technical presentations 
• Lead design of creative solutions from conception to delivery, shaping our clients’ thinking 
• Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals 
• Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs 
• Working with development teams and project managers to deliver client solutions as per the agreed scope 
• Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards 
• Articulating and managing technical risks 
• Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration 
• Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort 
• Contributing to our roadmap, shaping our future solutions 
• Providing subject matter expertise to our clients and colleagues 
• Traveling as required, mostly in UK region 

What experiences and skills are necessary to be successful in this role:  

• 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
• Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
• Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical 
• Ability to articulate ideas/solutions clearly, visually and written 
• Experience working with APIs 
• Strong technical understanding, capability and willingness to learn and develop skills on a daily basis 
• Very driven and self-motivated, able to work autonomously 
• A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world 
• Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region 
• Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you. 

Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time. 

Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.

Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.

Reports To: Director of Clinical Services 

About Luminary Hospice:

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers. 

About the role:

The Registered Nurse Case Manager plans, organizes, and directs hospice care and is experienced in nursing, with an emphasis on community health education/experience.  The professional nurse builds from the resources of the community to plan and direct services to meet the needs of individuals and families within their homes and communities.  

Job Responsibilities:

Patient Care 

1. Completes an initial, comprehensive, and ongoing comprehensive assessment of the patient and family to determine hospice needs.  Provides a complete physical assessment and history of current and previous illness(es). 
2. Provides professional nursing care by utilizing all elements of the nursing process. 
3. Assesses and evaluates patient’s status by: 
4. Writing and initiating a plan of care 
5. Regularly re-evaluating patient and family/caregiver needs 
6. Participating in revising the plan of care as necessary 
7. Initiates the plan of care and makes necessary revisions as patient status and needs change. 
8. Uses health assessment data to determine nursing diagnosis. 
9. Develops a care plan that establishes goals, based on nursing diagnosis and incorporates palliative nursing actions. Includes the patient and the family in the planning process. 
10. Initiates appropriate preventive and rehabilitative nursing procedures.  Administers medications and treatments as prescribed by the physician in the physician’s plan of care. 
11. Counsels the patient and family in meeting nursing and related needs. 
12. Provides health care instructions to the patient as appropriate per assessment and plan. 
13. Assists the patient with the activities of daily living and facilitates the patient’s efforts toward self-sufficiency and optional comfort care. 
14. Acts as Case Manager when assigned by Clinical Supervisor and assumes responsibility for coordinating patient care for assigned caseload.   

Communication 

1. Completes, maintains, and submits accurate and relevant clinical notes regarding the patient’s condition and care given.  Records pain/symptom management changes/outcomes as appropriate. 
2. Communicates with the physician regarding the patient’s needs and reports changes in the patient’s condition; obtains/receives physicians’ orders as required. 
3. Communicate with community health-related persons to coordinate the care plan. 
4. Teach the patient and family/caregiver self-care techniques as appropriate.  Provides medication, diet, and other instructions as ordered by the physician and recognizes and utilizes opportunities for health counseling with patients and families/caregivers.  Works in concert with the interdisciplinary group. 
5. Provides and maintains a safe environment for the patient. 
6. Assists the patient's family/caregiver and other team members in providing continuity of care. 
7. Works in cooperation with the family/caregiver and hospice interdisciplinary group to meet the emotional needs of the patient and family/caregiver. 
8. Attends interdisciplinary group meetings. 

Additional Duties 

1. Participates in on-call duties as defined by the on-call policy. 
2. Ensures that arrangements for equipment and other necessary items and services  
   are available. 
3. Supervises ancillary personnel and delegates responsibilities when required. 
4. Assumes responsibility for personal growth and development and maintains and upgrades professional knowledge and practice skills through attendance and participation in continuing education and in-service classes. 
5. Fulfills the obligation of requested and/or accepted case assignments. 
6. Actively participates in quality assessment performance improvement teams and activities.  

Job Qualifications: 

1. Graduate of an accredited school of nursing.  Preferred, One (1) to two (2) years of recent acute care experience in an institutional setting, and one (1) to two (2) years of recent experience in home care. 
2. Current licensure in State and CPR certification. 
3. Bachelor’s degree, with one (1) year of hospice care experience preferred. 
4. Management experience is not required.  Responsible for supervising hospice aides. 
5. Excellent observation, verbal and written communication skills, problem-solving skills, basic math skills; nursing skills per competency checklist. 
6. Prolonged or considerable walking or standing.  Able to lift, position, and/or transfer patients.  Able to lift supplies and equipment.  Considerable reaching, stooping bending, kneeling, and/or crouching.  Visual acuity and hearing to perform required nursing skills. 
7. Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity:

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications.

Compensation and Benefits:

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals.                             

Reports To: Director of Clinical Services  

About Luminary Hospice: 

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. 

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.  

About the role:  

The PRN Masters of Social Worker contracted or employed through the organization is responsible for the implementation of standards of care for medical social work services and for adherence to all conditions in the Service or Employment Agreement.  

Job Responsibilities: 

1. Assesses the psychosocial status of patients and families/caregivers related to the patient's terminal illness and environment and communicates findings to the registered nurse and other members of the interdisciplinary group.  Provides an assessment in the patient's identified residence and assistance when this is not safe, and another plan is required. 
2. Carries out social evaluations, including family dynamics, caregiver abilities, communication patterns, high risks for suicide, neglect, or abuse, and plans intervention based on evaluation findings.  Counsels patient and family/caregivers as needed in relationship to stress, and other identified coping difficulties. Provides crisis intervention when necessary. 
3. Assesses for, and educates interdisciplinary groups, on any special needs related to the culture of the patient and family. Includes communication, role of family, space, and any special traditions or taboos. 
4. Maintains clinical records on all patients referred to social work. 
5. Educates patients and families on, and assists in, the preparation of advanced directives. 
6. Provides information and referral services for organization patients and families/caregivers regarding practical and environmental needs. 
7. Provides information to patients and families/caregivers and community agencies. 
8. Serves as liaison between patients and families/caregivers and community agencies. 
9. Maintains collaborative relationships with organization personnel to support patient care. 
10. Maintains and develops contracts with public and private agencies as resources for patients and personnel. 
11. Participates in the development of the individualized plan of care, involving the patient and family, and attends regularly scheduled interdisciplinary group meetings, assisting the team in recognizing the effects of the psychosocial stresses on the symptoms of the terminal illness. 
12. Assists physician and other team members in understanding significant social and emotional factors related to health problems and death/dying issues. 
13. Actively participates in quality assessment performance improvement teams and activities. 
14. Assists family and patient in planning for funeral arrangements, and financial, legal, and health care decision responsibilities. 
15. Other duties as delegated by the Clinical Supervisor.  

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.  

Job Qualifications: 

1. A graduate of a master’s program in social work (MSW) accredited by the Council on Social Work Education  

OR  

1. A graduate of a bachelor’s program in social work accredited by the Council on Social Work Education.  Meets personnel qualifications stated in §418.114(b)(3). 
2. Minimum of one (1) years of experience in health care, hospice experience preferred. Understands hospice philosophy, and issues of death/dying. 
3. Experience in hospice care preferred. 
4. Demonstrates good verbal and written communication, and organization skills. 
5. Possesses and maintains current CPR Certification. 
6. Must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order.  

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity: 

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. 

Compensation and Benefits: 

PRN roles are not eligible for benefits.

Looking for flexible, supplemental income? Join our On-Call Office Services Specialist (Floating) team in Austin, Texas and gain hands-on experience in administrative support, mail & shipping, and workplace hospitality—apply today and be part of a dynamic office environment!

What you will be doing: 

• Mail & Shipping Support: Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures. 

• Print & Reprographics Assistance: Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning. 

• Office & Facility Support: Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks. 

• Front Desk & Guest Services: Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests. 

• Administrative & Client Support: Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.

What we need from you:

• Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members. 

• Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment. 

• Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment. 

• Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime. 

• High school diploma (or equivalent) required with 6+ months of work experience preferred, maintaining professionalism, strong problem-solving skills, and adherence to company policies.

Enjoy the perks of being:

• Not stuck at one desk
• Exposed to multiple high-profile client sites
• Fast skill development across operations
• Autonomy + trust from day one

Physical Demands:

• Approximately 50% of the time this position requires the below physical demands.
  • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance.
  • Ability to walk bend, kneel, stand, and/or sit for an extended period of time.
  • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery.
  • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).

Travel: 

• Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation.
• Assignments can include traveling from one SPS site to another SPS site after your arrival to your “home” location as required by business need.
• Travel distance will be predominately within the FSS’s assigned region (25 miles radius)

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Job Title: WIOA Job Developer 

Reports To: Program Manager / Workforce Program Director

Position Summary

The WIOA Job Developer is responsible for building and maintaining strong employer partnerships to create subsidized work experience (WEX) and on-the-job training (OJT) opportunities for WIOA Youth participants, ages 16-24. This role connects job seekers to meaningful, career-path employment while ensuring full compliance with Workforce Innovation and Opportunity Act (WIOA) regulations. The Job Developer collaborates closely with case managers, participants, employers, and training providers to align workforce talent with labor market needs.

Essential Duties & Responsibilities

Employer & Business Engagement

• Develop and maintain relationships with local employers to secure WEX and OJT opportunities aligned with labor market demand.
• Conduct outreach to new employers via meetings, presentations, job fairs, site visits, and business associations.
• Educate employers on WIOA programs, wage reimbursement structures, eligibility requirements, and benefits of participation.
• Negotiate training plans, job descriptions, wage rates, supervision requirements, and reimbursement agreements.
• Conduct employer site visits to assess job suitability, safety, training capacity, and compliance.

Participant Placement & Support

• Match WIOA participants to appropriate subsidized work experiences and OJT placements based on skills, interests, and career goals.
• Collaborate with case managers and career counselors to review participant employability, readiness, and training needs.
• Support participants and employers during placements to ensure successful training outcomes and job retention.
• Monitor participant progress, attendance, performance, and skill attainment.
• Address workplace issues proactively and provide coaching or mediation as needed.

Program Compliance & Documentation

• Ensure all WEX and OJT activities comply with WIOA, state, and local workforce board policies.
• Ensure worksite monitoring is completed on a monthly basis to ensure that placements are completing responsibilities outlined on their
• Develop and maintain accurate documentation, including:
  • Training plans
  • Employer agreements
  • Time and attendance records
  • Progress evaluations
  • Wage reimbursements
• Track enrollments, placements, outcomes, and performance metrics, including Texas Talent Assistance, WEX and OJT placements/ completions, expenditure rates of funding.
• Support internal and external monitoring, audits, and reporting requirements.

Collaboration & Program Development

• Partner with workforce staff, training providers, and community organizations to strengthen career pathways.
• Stay informed on labor market trends, in-demand occupations, and employer workforce needs.
• Contribute to continuous improvement of WEX and OJT strategies.

Required Qualifications

• Bachelor’s degree in Workforce Development, Human Services, Business, Education, or related field (or equivalent experience).
• 2+ years of experience in job development, employer engagement, workforce programs, or human resources.
• Knowledge of WIOA programs, subsidized employment models, or workforce funding preferred.
• Valid driver’s license and ability to travel locally to employer sites.

Technical Skills

• Understanding of WIOA regulations, performance indicators, and eligibility guidelines.
• Experience developing work-based learning models (WEX, OJT, internships, apprenticeships).
• Ability to analyze labor market information and match candidates to employer needs.
• Contract development and understanding of wage reimbursement structures.
• Case coordination and outcome tracking.

Computer & Digital Skills

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience using workforce case management systems (e.g., Workforce Solutions, CalJOBS, Employ Florida, or similar).
• Data entry, tracking, and reporting accuracy.
• Ability to use virtual meeting platforms (Teams, Zoom).
• Basic database management and document retention skills.

Human Interaction & Professional Skills

• Strong relationship-building and employer engagement skills.
• Excellent verbal and written communication.
• Ability to motivate, coach, and support diverse job seekers.
• Cultural competence and sensitivity to individuals with barriers to employment.
• Negotiation, problem-solving, and conflict-resolution skills.
• Professional judgment, confidentiality, and ethical decision-making.
• Ability to work independently while collaborating within a team environment.

Key Performance Indicators (KPIs)

• Number of employer partnerships established and maintained
• WEX and OJT placements achieved
• Participant completion and retention rates
• Conversion of subsidized placements to unsubsidized employment
• Employer and participant satisfaction

Salary: $45,000/yr - $55,000/yr

Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time

Travel: Position may require local travel up to 10% of the time

The best salespeople achieve the most when they are selling outstanding products, solutions, and services backed by an extraordinary company. That’s what you get when you sell for Appian. We are passionate about driving digital transformation by bringing Appian solutions that provide speed, agility, and efficiency needed to compete and grow. Are you inspired by the chance to solve your customers’ biggest challenges? You can make that kind of difference here. Join our team, where you can not only grow your career, but share the success of an industry pioneer.

We are seeking an Account Executive to lead Commercial / Financial Services Sales across the United States. This role is responsible for navigating all steps of sales cycles, including leading a geographic territory, building prospective top of funnel activity, while effectively managing a complex sales cycle to a successful close.

To be successful in this role, you need:

• Experience navigating a complex sales cycle from start to finish, leveraging internal resources within the larger sales organization, cross functionally with the customer success team and externally across customer and partner ecosystems

• Use company-wide success and use cases as a blueprint and add own ideas and vertical knowledge

• Strong presentation skills for delivering in-person and virtual presentations to LOB & IT audiences, highlighting your ability to perform client discovery, communicate ROI and build business value 

• A trusted advisor to both customers and colleagues to leverage multiple stakeholders throughout complex deals

• Actively seeking to understand industry trends to help position against competitors

Basic qualifications: 

• 5+ years of direct selling experience and a minimum of 2 years experience as an Enterprise Account Executive, selling complex technologies to Commercial and Financial Services clients

• History of consistent quota achievement

• Prior experience in winning  new customer logos

• Strong job tenure: history of displaying loyalty and perseverance through long, stable job tenure and positive career trajectory

• Bachelors Degree in a relevant field

The base salary for this role is between $125,000-$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.[If applicable to position: Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. 

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a central region.

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Reports to: Training Manager / Learning & Development Director

Job Summary

We are seeking a dynamic and experienced Training Specialist to design, deliver, and evaluate engaging training programs for employees, clients, or partners. This hybrid role combines remote work flexibility with significant travel (approximately 50%) to conduct in-person training sessions, workshops, onboarding, and support at various locations. The ideal candidate excels at facilitating virtual and on-site sessions, manages all aspects of training logistics, and demonstrates strong proficiency in leveraging software, hardware, and emerging technologies to enhance learning experiences.

Key Responsibilities

• Conduct comprehensive training needs assessments in collaboration with department leaders, subject matter experts, and stakeholders to identify skill gaps and development opportunities.
• Design, develop, and update training materials, curricula, presentations, job aids, e-learning modules, and other resources using tools such as Synthesia AI, Articulate Storyline, Adobe Captivate, or similar platforms.
• Co-deliver high-impact training sessions, including instructor-led workshops, online courses, and hands-on simulations both remotely and in-person at store sites or training facilities.
• Travel up to 50% of the time (domestic, with occasional overnight stays) to facilitate on-site training, provide field support, observe performance, and deliver customized programs.
• Handle full logistics for in-person and online trainings, including scheduling sessions, managing participant registrations, coordinating venues/meeting rooms, arranging travel and accommodations (when applicable), preparing and shipping/distributing training materials, and ensuring timely setup of equipment and technology.
• Manage technological aspects of training delivery, including setup and troubleshooting of hardware (e.g., laptops, projectors, audio/visual systems, interactive whiteboards) and software (e.g., Google Meets, learning platforms); resolve technical issues during sessions to minimize disruptions.
• Stay current with technological advancements in training tools, software, hardware, and instructional technologies; integrate emerging tools (e.g., AI-enhanced learning platforms, advanced LMS features) to improve program effectiveness and engagement.
• Facilitate smooth onboarding and orientation for new hires or new system rollouts, ensuring knowledge transfer and quick productivity ramp-up.
• Evaluate training effectiveness through assessments, feedback surveys, performance metrics, and follow-up observations; recommend improvements and adjustments to programs.
• Maintain accurate records of training activities, attendance, and outcomes in the Learning Management System (LMS) or other tracking tools.
• Collaborate with cross-functional teams to align training initiatives with organizational goals and business needs.

Qualifications & Requirements

• Bachelor's degree in Education, Human Resources, Instructional Design, Business, Communications, Information Technology, or a related field (or equivalent experience).
• 3+ years of experience in training, facilitation, instructional design, or a related role (corporate training, employee development, or client-facing preferred).
• Proven ability to deliver engaging training in both virtual/remote and in-person environments.
• Willingness and ability to travel up to 50% (including overnight stays, occasional weekends if needed); valid driver's license and passport (if international travel applies).
• Strong presentation and facilitation skills with the ability to adapt content for diverse audiences and learning styles.
• Proficiency in Google Suite hands-on experience with e-learning authoring tools, LMS platforms, virtual meeting software, and basic AV/hardware setup and troubleshooting.
• Demonstrated experience coordinating training logistics, including scheduling, venue coordination, material preparation, and technical setup for both in-person and virtual sessions.
• Excellent written and verbal communication skills, with a focus on clarity, engagement, and professionalism.
• Self-motivated, organized, and able to manage time effectively in a remote/hybrid setting with travel and logistical demands.
• Ability to work independently while thriving in team environments.

Preferred Skills & Experience

• Certification in training/development (e.g., ATD Certified Professional in Talent Development, CPTD, or similar) or instructional technology.
• Experience in a specific industry (e.g., technology, healthcare, sales, manufacturing) or with technical/product training involving software/hardware.
• Familiarity with adult learning theories (e.g., ADDIE model, Kirkpatrick evaluation) and emerging tech in L&D (e.g., AI tools, gamification platforms).
• Strong troubleshooting skills for common training tech issues (e.g., connectivity, audio/video, device compatibility).
• Experience with event/logistics coordination tools (e.g. registration platforms) or travel management systems.

Compensation: $55,000 to $65,000 OTE

Benefits

• PTO/Sick & (6) Annual Paid Holidays
• Medical, Dental & Vision Insurance
• 401(k) Matching
• Paid Skills Enhancement Training
• Employee Discount - Service & Parts
• Equipment/Toolbox Relocation Assistance
• Employee Referral Program 

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients.  If this sounds exciting to you, let’s chat!

Associate UX / IA Director

You are the strategy and measurement anchor for clients trying to make better decisions with their data. The work spans analytics program design, measurement frameworks, data strategy, and client leadership, and you are not handing off recommendations, you are seeing them through. You bring genuine business thinking. You help shape what clients should do, not just what the data says. This is a player-coach role. You will lead discovery sessions, pressure-test hypotheses, and present to senior stakeholders every week. You will own client relationships, drive business development, and mentor the practitioners around you. The most important thing you will do is make clients better at using data to run their business.

What experience should you have:

• 10+ years of product design experience, with at least 4 in a senior, lead, or principal role at a complex B2B SaaS, platform, or operator-facing product. Consumer-only backgrounds are not the right fit.
• A portfolio that proves craft at complexity. IA you owned that made a hard product feel obvious, Figma files that are organized and intentional, interaction design for high-stakes workflows. We will look closely.
• Experience owning a design system in production: components, tokens, patterns, governance, and the engineering partnership that makes it stick. You read the code, file precise issues, and show up to technical reviews.
• Direct research experience with senior practitioners or executives. You can run an interview without leading the witness, synthesize across small samples without overreaching, and present findings to people who don't want to hear them.
• Strong product instincts. You can argue for or against scope, sequence, or a feature based on user need, business context, and platform coherence. You are not waiting to be told what to design.
• A track record of mentoring designers, formally or informally. Even as a solo practitioner, the way you work needs to be teachable.

What you’ll be doing in this role:

• Own the information architecture: navigation, taxonomy, page hierarchy, language, concept grouping. This product has a lot of surface area; you keep it coherent.
• Design the critical workflows: how operators triage signals, configure actions, review AI outputs, and approve high-stakes decisions. The hard problems are about cognitive load, not pixels.
• Build and maintain the design system: components, patterns, tokens, accessibility, and documentation that lets engineers extend it without your hands on every commit.
• Set the bar for visual craft. Skeptical executives will look at this product. It needs to look like the product they think it should be.
• Run user research with operators, account leads, and executives. Decide what we need to learn before we build it, and go learn it.
• Shape the product, not just the design. You are not handed a spec; you help write it. Your instincts about what should exist and in what order will influence the roadmap.
• Partner cross-functionally with engineering on feasibility, solution architecture on what needs surfaces, data architecture on what's queryable, and leadership on what the product should mean.

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.

Apply today or check out all our opportunities!

#LI-Hybrid

Applicants must be currently authorized to work in the United States on a full-time basis. The company does not anticipate providing sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this individual position.

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients.  If this sounds exciting to you, let’s chat!

Associate Product Director

This is a unique opportunity to join Further’s Technology and Product Innovation team, working at the intersection of advanced AI technology. The team focuses on building AI‑enabled products that accelerate our clients’ business outcomes and deliver exceptional experiences. You will partner with stakeholders across the business to shape needs, translate them into product capabilities, and ensure successful delivery through effective collaboration with engineering teams. You will sit in our headquarters in Dallas, TX on a hybrid schedule. The team is in office on Tuesdays, Wednesdays and Thursdays. 

What experience should you have:

• 10-15 years of product management experience or similar product-focused roles.
• Experience leading end‑to‑end product lifecycle activities, from strategy to delivery.
• Experience with at least one AI‑powered digital product or platform.
• Ability to translate business needs into product features with clear value propositions.
• Strong analytical, communication, and stakeholder management skills.
• Demonstrated ability to lead teams, drive decisions, and solve problems across multiple groups. 

Nice to Have: 

• Experience in agile product development environments.
• Familiarity with data, analytics, or AI-driven product features.
• Background in consulting or large-scale enterprise product delivery.
• Exposure to design thinking, journey mapping, or innovation frameworks. 

What you’ll be doing in this role:

• Drive the product vision, strategy, and roadmap for AI‑enabled product initiatives. 
• Gather, prioritize, and translate customer and stakeholder needs into clear product requirements. 
• Understand, articulate and prioritize features based on the value, scope, risk and delivery constraints.
• Lead cross-functional teams to ensure alignment on product goals, delivery timelines and value outcomes, and successful execution of product features and releases. 
• Engage with executive stakeholders to manage expectations and communicate product progress and outcomes.
• Support backlog refinement, sprint planning, and release planning activities
• Define and monitor product performance, collect feedback, and prioritize improvements based on user insights and business impact
• Drive continuous improvement based on feedback, data, and performance insights

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.

Apply today or check out all our opportunities!

#LI-Hybrid

Applicants must be currently authorized to work in the United States on a full-time basis. The company does not anticipate providing sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this individual position.

Your Opportunity

Scion is paving a path in student living and we’re seeking a talented Assistant General Manager (AGM) to join us in executing our vision. This position is a community leader and assists the General Manager with maintaining successful operational and financial performance of an asset.                     

If you are passionate about customer service and have a detailed eye for account management – we want you!                           

You’ll work in a fast-paced, agile, collegiate environment. This role demands a customer-centric mindset, adaptability, attention to detail and excellent prioritization skills. Must be prepared to act as General Manager in their absence.

Your Benefits

• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

• Provide leadership and coaching for staff performance and foster a positive and productive team environment.
• Assist with attracting, hiring, retaining and training exceptional team members.
• Ensure all onsite staff are trained and compliant with Fair Housing, safety and company policies.
• Manage the development of and adherence to the property onsite schedule, including after hour on-call shifts.

Property Administration

• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies.
• Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances.
• Assist with planning and leading the team in executing successful annual Turnover processes.
• Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting.
• Ensures move-in, room assignments, transfer and move-out processes are executed efficiently and successfully.

Facilities & Capital

• Responsible for safe and sanitary community experience for employees, residents and guests including property appearance, operationally sound facilities, preventative maintenance and great service.
• Responsible for property curb appeal and overall appearance of building exterior, common areas, amenities, and apartments. 
• Assist with conducting inspections and walk vacant apartments/bed spaces monthly.
• Regularly inspect grounds, interior and resident amenities / general common areas to ensure that the facilities comply with all codes and company standards.
• Coordinate work order requests with appropriate staff or vendors.

Financial Performance

• Assist in the preparation of Month End reports, reconcile, and balance all accounts receivable.
• Enforce and comply with all Scion late fees, Non-Sufficient Funds (NSF) fees and collection policies, keeping delinquency below 2% by month end.
• Post and collect damage charges from quarterly inspections.
• Assess damage at move-out to calculate required charges and prepare final billing or processes refunds.

Customer Experience & Sales

• Manage all customer sales interactions, both personally and through directing team members in alignment with company standards.
• Perform weekly market surveys.
• Manage the successful execution of customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Manage promotional material and property incentives meeting marketing and concession budget.
• Provide expert direction on sales and revenue goals and lead the team to achieve them. Utilize KPIs to report on trends, insights and proactively address issues.
• Identify and recommend local marketing opportunities, appropriate marketing messages and material to drive traffic to the property.  
• Manage all escalated resident concerns and account matters in a timely manner.

The responsibilities listed above may not be all inclusive.

What We Require

• Exceptional written and verbal communicator
• Meticulous detail orientation
• Customer-centric mindset
• 1+ years’ experience working at living communities/property management
• Proficient in Property Management Systems (Entrata preferred)

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Working hours consist of daytime business hours, requiring additional non-traditional hours during peak times and emergencies.

What We’re Looking For:

The COE Sr. Manager leads at an elevated level with the proven ability to plan and manage operational processes for maximum efficiencies.  The COE Sr. Manager is the driver of the process and plays a key role in setting the environment that drives operational successes. They work with Sr. COE Leadership to set strategic operational goals, and are responsible for executing on those goals in a timely manner. 

What You Will Do:

• Adheres to company policy by following guidelines established in the employee handbook, acting in the best interest of the company and complying with the company’s security standards
• Personifies Ontellus core values, and sets an environment that strengthens the company culture
• Collaborates with Sr. COE Leadership to break down the corporate strategy into operational goals with actionable, measurable steps 
• Feels ownership of the business and takes accountability for results
• Analyzes data and problem solves to make data driven decisions on how to attain and exceed the operational goals  
• Manages with a continuous improvement mindset, champions change, encourages others to seek knowledge, foster idea creation, and develops new and innovative solutions that deliver value to our customers. 
• Effectively manages their time and priorities with the ability to reprioritize as needed
• Connects with their teams, staying visible, present and accessible to employees
• Autonomous leader that holds themselves and their teams accountable, and owning the outcomes by evaluating and setting the performance standards
• Strives to enhance organizational processes and performance by allocating resources as needed 
• Manages initiatives and projects, identifying and including all subject matter experts in problem solving and process improvement events
• Creates and maintains strong relationships with our customers, employees, and stakeholders through collaboration and empowerment
• Embraces feedback with a growth and positive mindset, valuing it is an opportunity to develop and address any areas of opportunity with actionable items 
• Utilizes clear and effective communication skills to drive strategy alignment 
• Mentors, and develops their teams by providing coaching and guidance in their career development to build succession within their COE
• Communicates strategic vision; influences and inspires others to follow their lead by building trust and actively listening
• Drives results by motivating their teams to execute on or exceed targeted metrics in the COE
• Monitors and assesses the effectiveness of new hire and ongoing training initiatives, ensuring employees are acquiring and retaining the skills needed to contribute to the team’s overall success
• Runs team initiatives, including communication/huddles, performance, process changes
• Drives recognition and engagement by formulating action plans and activities
• Leverages new technology to increase efficiency, raise productivity, and reduce costs. 
• Develops and recognizes the leaders of their COE, ensures projects are completed by their leaders timely, and performance targets are met within their COE 
• Resolves escalated concerns, ensuring others are informed on a need-to-know basis as dictated by operational demands
• Generates, analyzes, and distributes reports to update the COE leadership on the team’s progress 
• Conducts root cause analyses and develops strategies to reduce defects and provide insights to the workflow; identifying bottlenecks or inefficiencies and making suggestions for improvements in the processes
• Plans strategically, using foresight rather than resorting to tactical style of managing
• Takes initiative to align team, department and direct report objectives and priorities with organization initiatives
• Has a customer centric mindset; understanding the partnership operations has in upholding the highest quality standards 
• Conducts regular performance reviews providing constructive feedback, recognizing achievements, and addressing any areas for improvement with their team
• Promotes teamwork and equality. Creates an inclusive environment where everyone feels heard 
• Facilitates the hiring and performance assessment of employees
• Understands discretion when handling confidential and proprietary information, including payroll

What You Need to Succeed:

• Bachelor’s degree preferred
• 3-5 years of Ontellus leadership experience preferred
• Lean Principles, Six Sigma, or Quality Management background preferred
• Strong computer skills; proficient in Microsoft Office Excel and PowerPoint 
• Demonstrates understanding of end to end business process knowledge 
• Ability to problem-solve and make decisions with a sense of urgency
• Ability to analyze, develop, initiate, and implement plans and strategies to achieve goals.
• Demonstrates high level of cross functional communication 
• Ability to prioritize and meet critical deadlines.
• Completion of organization identified training modules, as required
• Meets or exceeds leadership assessment standards 

What We Offer:

• Comprehensive health, dental, and vision insurance
• PTO Plans
• Retirement savings plan
• Opportunities for career growth and development
• Employee wellness programs

About Team & About Role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.

As a Cloud Product Line Specialist Account Executive, you will have ownership of all elements of bookings growth in new and existing accounts across an assigned region. We are seeking a relentless self-starter who is hyper-focused on acquiring new logos by discovering and developing new opportunities, managing pipeline and executing account strategies, while also encouraging existing customer expansion. The AE must drive pipeline generation daily while working with Core Account Executives, Sales Engineers, Sales Development, Channel Development and Rubrik Channel Partners to exceed sales quotas. 

The Cloud PLS AE is a technical sales professional characterized by intimate understanding of their specific product, the pain it resolves, the competitors, market, qualification, objections, and value proposition. Through a quantity of focused interactions they become exceedingly specialized and competent in their discipline making great impressions on prospects and core sales team alike. They own the product number, are hungry to overachieve it. Their success is ensured by their expertise, their champion building, and their high level of effective activity. They champion and evangelize their product in the field, internally and externally, and with our resellers. They are the point of contact for PnP, PM, PMM as a consolidated voice of field and customer.  

What You’ll Do: 

• Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing and closing sales opportunities
• Develop and manage sales pipeline to move a large number of strategic transactions through the sales process
• Identify and close opportunities for growth working with a mix of mid-enterprise accounts
• Present Rubrik, Inc. solutions within complex data center design environments
• Co-sell and strategize with direct field team, partners, distributors and VAR’s to enable rapid growth
• Provide Rubrik, Inc. management with feedback about the local market opportunity and identification of new business opportunities and channel partnerships

Preferred Qualifications:

• 3+ years field tech sales experience selling IT Cloud Infrastructure or AWS, Azure, GCP related security products
• Consistent track record landing “net new logos". WE NEED HUNTERS.
• Strong track record of performance selling to many accounts across various verticals.
• Understanding and experience working with channel
• Consistent overachievement
• Highly driven, goal oriented "get it done" attitude
• Experience selling a complex solutions

#LI-CG1

Cybersecurity Engineer, Senior Manager

Two Six Technologies is seeking a visionary Cybersecurity Engineer, Senior Manager to architect, build, and defend the highly secure environments that power our advanced R&D initiatives. We are looking for a true security architect who can seamlessly bridge the gap between rigorous government security frameworks (NIST, STIGs, CMMC) and complex operational engineering. In this role, you will lead the strategic design of our secure infrastructure, guide DevSecOps integration across software projects, and engineer pragmatic, intent-based security solutions. If you excel at deconflicting stringent compliance mandates with real-world engineering challenges, and thrive in a role that spans infrastructure defense, network architecture, and application security, we want you to lead our team.

Preferable locations are San Antonio TX and Arlington VA. The role is considered hybrid, and would require at least 3 days a week in the office at either location.

Key Responsibilities

• Strategic Security Architecture: Architect custom security solutions that deconflict stringent government compliance requirements with critical operational needs. Move beyond standard "box checking" to design risk-optimized, tailored controls.
• Intent-Based Engineering: Engineer alternative technical solutions when literal remediation causes operational failure. Leverage deep system knowledge and industry best practices to meet the core security intent of a framework while maintaining system functionality.
• Design & Implementation: Lead the hands-on technical development, configuration, and deployment of secure IT infrastructure and custom security tools, ensuring all architectures are defensible during an audit.
• Threat Defense & Mitigation Strategy: Develop high-level strategies, playbooks, and architectures for threat detection and incident response. Oversee the vulnerability mitigation lifecycle, guiding the team's efforts so that day-to-day monitoring is handled by staff while the Lead focuses on proactive, structural defense improvements.
• Collaborative Security: Partner with development and IT teams to seamlessly integrate security and compliance into CI/CD pipelines and software development lifecycles while supporting innovation.
• Team Leadership & Mentorship: Direct a small team of security professionals across multiple projects. Mentor junior team members on how to balance strict compliance auditing with pragmatic, operational engineering solutions.

Required Skills & Qualifications

• Education: Bachelor’s degree in Computer Science, Cybersecurity, Information Security, or comparable experience.
• Leadership: Experience managing small interactive teams.  Candidates will be required to task junior reports, and should have strong mentorship skills.
• Strategic Risk & Compliance Mastery: Deep understanding of NIST 800-171, NIST 800-53b, CMMC, and DISA STIGs. Proven ability to interpret the underlying risk objective of a control to engineer solutions that satisfy auditors without breaking operations.
• Advanced Systems Expertise: Deep technical mastery of operating systems (primarily RHEL/Linux). Must possess the system-level knowledge (e.g., Linux internals, process management) required to design custom, defensible security configurations backed by vendor documentation when standard STIG guidance is insufficient.
• Operational Deconfliction: A highly analytical mindset with a track record of identifying conflicts between security mandates and operational uptime, and successfully architecting "semi-custom" solutions that keep risk to an acceptable minimum.
• Network Security Architecture: Strong architectural understanding of secure network paradigms (e.g., Zero Trust, macro/micro-segmentation) and fundamentals. Ability to guide the implementation of complex boundary defenses and validate network security controls.
• Application Security & Code Analysis: High technical competency in application security principles. Must be capable of analyzing SAST tool outputs, architecting defensible arguments for false positives to present to customers, and providing strategic guidance to developers on resolving legitimate vulnerabilities.
• Security Automation: Strategic approach to automating repetitive security operations using scripting and CI/CD pipelines. Proven ability to build self-sustaining security workflows that free up engineering staff to focus on high-complexity problems.
• Clearance:  Eligibility to obtain and maintain a security clearance up to TS/SCI. 

Preferred Experience

• Advanced Code Review: Practical experience reading, reviewing, and defending SAST findings in compiled languages such as Java, Golang, or C and/or interpreted languages like Python or NodeJS.
• DevSecOps & Containerization: Hands-on experience architecting secure CI/CD pipelines and software development workflows utilizing platforms like Jenkins, GitHub, or GitLab. Familiarity with securing OCI-compliant container ecosystems (e.g., Docker) is highly desirable.
• Virtualization & Cloud Architecture: Experience securing, architecting, or managing hyperconverged virtual infrastructure (specifically VMware or Proxmox) and/or cloud-native enterprise environments (e.g., AWS).
• Enterprise Boundary Defense: Practical experience engineering, deploying, or migrating advanced enterprise firewall and network security solutions (e.g., Fortinet).
• Specialized Enclaves & R&D Networks: Proven experience designing, auditing, or managing compliance for research and development (R&D) environments, specifically involving the creation or maintenance of CMMC Level 2 compliant networks.
• AI Security Oversight: Experience implementing security guardrails for teams using AI-assisted coding tools (e.g., Cursor, GitHub Copilot, Gemini).
• Automated Compliance: Ability to translate security mandates into Policy-as-Code to ensure rapid, AI-generated deployments remain compliant with NIST/CMMC frameworks.
• AI Risk Assessment: Practical understanding of the OWASP Top 10 for LLMs and how to mitigate risks related to prompt injection and AI-generated code vulnerabilities.
• Clearance:  Active TS/SCI clearance

Clearance Requirements:

• This position requires eligibility to obtain and maintain a security clearance up to TS/SCI

#LI-MS1

#Hybrid

Legend Biotech is seeking a Leadership Excellence & Acceleration Pathway Associate as part of the Commercial team based Remotely (South Central Region).

Role Overview

The Leadership Excellence & Acceleration Pathway (LEAP) Associate is a selective, high-impact role designed to accelerate the development of the next generation of commercial leaders at Legend Biotech.

LEAP Associates participate in a structured, end-to-end commercial development experience spanning key commercial functions, paired with real accountability, senior leader exposure, and hands-on ownership of meaningful business work. The program is intentionally designed for high-potential professionals who have demonstrated strong execution, leadership maturity, and a desire to grow into broader commercial leadership roles within biotech.

Unlike traditional entry-level or functional roles, LEAP Associates are positioned as enterprise-minded contributors, expected to think strategically, execute rigorously, operate across functions, and continuously elevate how work gets done, including through modern, AI-enabled ways of working.

Upon successful completion, participants are expected to be ready for expanded-scope commercial roles within the organization.

Preferred Locations/Territories:

• • Albuquerque, NM
  • Houston, TX
  • New Orleans, LA

Program Overview

• 18-24 month structured rotational development program.
• Exposure across core commercial functions such as: Field Sales, Marketing, Market Access.
• Embedded learning curriculum focused on:
  • End-to-end commercial strategy and execution.
  • Cross-functional leadership and influence.
  • Decision-making in complex, data-rich environments.
  • Responsible and practical application of AI in commercial work.
  • Ongoing mentorship, performance feedback, and senior leader engagement.

(Specific rotation assignments and sequencing will be determined based on business priorities and developmental needs.)

Key Responsibilities

• Across the program, LEAP Associates will be expected to:
• Drive execution by contributing to priority commercial initiatives and business-critical projects across functions.
• Translate strategy into action, supporting planning, analysis, and execution efforts that directly impact commercial performance.
• Operate cross-functionally, effectively partnering with Sales, Marketing, Market Access, Commercial Operations, and other stakeholders.
• Bring structure and insight to ambiguity, using data, judgment, and stakeholder input to support sound decision-making.
• Demonstrate ownership and accountability for outcomes—not just deliverables.
• Build influence without authority, navigating complex stakeholder environments with professionalism and credibility.
• Continuously elevate ways of working, including identifying opportunities to improve efficiency, rigor, and scalability.

AI-Enabled Ways of Working

A core expectation of the LEAP program is the development of applied AI fluency. LEAP Associates will:

• Leverage approved AI tools to support:
  • Commercial analysis and insight generation.
  • Planning and scenario evaluation.
  • Content development and communication.
  • Workflow efficiency and execution effectiveness.
• Apply AI responsibly and in alignment with company governance and standards.
• Identify and share best practices for integrating AI into everyday commercial work.
• Help translate AI-enabled capabilities to teams and stakeholders, supporting broader adoption and impact.

AI is treated as a practical leadership capability, not a theoretical skillset.

Requirements

Required:

• Bachelor’s degree.
• 5–7 years of professional experience.
• Demonstrated track record of execution, ownership, and results delivery.
• Strong analytical, communication, and problem-solving skills.
• Interest in biotech/pharma and commercial leadership pathways.

Preferred:

• Experience in disciplined, performance-driven environments (e.g., military service or similarly structured settings).
• Exposure to commercial, operational, analytical, or customer-facing roles.
• Experience using data, analytics, digital tools, or AI-enabled solutions to support decision-making.
• Comfort working in complex, matrixed organizations.

Developmental Opportunities:

• Exposure to senior leadership.
• Cross-functional rotations.
• Mentorship and coaching.
• Potential placement into full-time commercial roles upon program completion.

#Li-JK1

#Li-Remote