Job's mission

As a Demand Planner, you will play a critical role in ensuring service readiness by proactively planning, kitting, and scheduling spares to support sanitation and preventive maintenance activities. This role sits at the center of Field Service, Service Operations, and Supply Chain, helping minimize equipment downtime through accurate forecasting, strong material control, and effective cross‑functional coordination.

What you will be working on

• Kit Preparation & Management
  • Build and manage clean kits to ensure Field Service Engineers and customers have all required materials prior to job execution.
• Kit Planning & Scheduling
  • Develop and maintain kitting schedules aligned with preventive maintenance (PM) cycles and service demand.
• Inventory & Supplier Management
  • Analyze historical demand and validate forecasts to optimize planning accuracy.
  • Manage inventory levels, including excess & obsolete (E&O) materials and inventory rebalancing.
  • Support NPI planning, initial stocking strategies, and part lifecycle transitions.
  • Monitor MRP accuracy, resolve data integrity issues, and respond to MRP validation inquiries from purchasing teams.
  • Proactively expedite materials when potential shortages are identified.
• Cross‑Functional Coordination
  • Act as the primary liaison among Field Service Engineers, Customer Service Representatives, Buyers, Forecasters, and Logistics to ensure smooth execution and timely material availability.

What we are looking for

• Bachelor’s degree in Supply Chain, Engineering, Business, or a related field
• 3–6 years of experience in customer service, order fulfillment, material planning, or supply chain
• Knowledge of forecasting, planning, and scheduling systems, inventory management principles, and spares logistics
• Experience working with SAP and Microsoft Office (Excel, Word, PowerPoint)
• Strong planning and organizational skills, with the ability to manage multiple priorities in a deadline‑driven environment
• Excellent communication skills, including strong Japanese & English proficiency (written and spoken) to support global collaboration

What sets you apart

• Experience supporting Japanese customers or market
• JLPT N1 or N2 certification in Japanese
• Experience in the semiconductor, electronics, or high‑volume manufacturing industry
• Hands‑on experience supporting NPI and complex part lifecycle management
• Strong data discipline with a high level of attention to detail and data integrity
• Proven ability to work independently while taking full ownership of deliverables
• Proactive mindset with the ability to anticipate issues and drive solutions across teams

Job’s Mission

As a Demand Planner, you will play a critical role in ensuring service readiness by proactively planning, kitting, and scheduling spares to support sanitation and preventive maintenance activities. This role sits at the center of Field Service, Service Operations, and Supply Chain, helping minimize equipment downtime through accurate forecasting, strong material control, and effective cross‑functional coordination. You will operate in a fast‑paced, data‑driven environment where ownership, precision, and responsiveness are key to success.

What You Will Be Working On

• Kit Preparation & Management
  • Build and manage clean kits to ensure Field Service Engineers and customers have all required materials prior to job execution.
• Kit Planning & Scheduling
  • Develop and maintain kitting schedules aligned with preventive maintenance (PM) cycles and service demand.
• Inventory & Supplier Management
  • Analyze historical demand and validate forecasts to optimize planning accuracy.
  • Manage inventory levels, including excess & obsolete (E&O) materials and inventory rebalancing.
  • Support NPI planning, initial stocking strategies, and part lifecycle transitions.
  • Monitor MRP accuracy, resolve data integrity issues, and respond to MRP validation inquiries from purchasing teams.
  • Proactively expedite materials when potential shortages are identified.
• Cross‑Functional Coordination
  • Act as the primary liaison among Field Service Engineers, Customer Service Representatives, Buyers, Forecasters, and Logistics to ensure smooth execution and timely material availability.

What We Are Looking For

• Bachelor’s degree in Supply Chain, Engineering, Business, or a related field
• 3–6 years of experience in customer service, order fulfillment, material planning, or supply chain
• Knowledge of forecasting, planning, and scheduling systems, inventory management principles, and spares logistics
• Experience working with SAP and Microsoft Office (Excel, Word, PowerPoint)
• Strong planning and organizational skills, with the ability to manage multiple priorities in a deadline‑driven environment
• Excellent communication skills, including strong English proficiency (written and spoken) to support global collaboration

What Sets You Apart

• Experience in the semiconductor, electronics, or high‑volume manufacturing industry
• Hands‑on experience supporting NPI and complex part lifecycle management
• Strong data discipline with a high level of attention to detail and data integrity
• Proven ability to work independently while taking full ownership of deliverables
• Proactive mindset with the ability to anticipate issues and drive solutions across teams

What you will be working on

• Kits & Repair Management  
  • Create tracking reports to monitor the status of customer parts, repairs, RMAs, and service requests processing.  
  • Develop and maintain kits schedules aligned with preventive maintenance (PM) cycles and service demand. 
  • Ensure accurate PM (preventive maintenance) activity reporting and data sharing with internal teams, external vendors, and customers. 

• Order fulfilment 
  • Create and maintain accurate Sales Orders and Reports within SAP. 
  • Deal with stock operations and identify/reconcile discrepancies between physical and system inventory records. 

• Cross‑Functional Coordination 
  • Collaborate with business development and account teams to align on customer service level agreements for spares and execute processes accordingly. 
  • Act as the primary liaison among Field Service Engineers, Planners, Buyers, Forecasters, and Logistics to ensure smooth execution. 
  • Independently facilitate cross-regional meetings to ensure alignment on global operation goals. 

• Customer Relationship 
  • Proactively escalate and follow up on customer requests via phone & email to ensure timely resolution.  
  • Cultivate a deep understanding of customer requirements and build strong customer relationships. 

What we are looking for

• Bachelor’s degree in Supply Chain, Business, or a related field 
• 6–8 years of experience in customer service, order fulfillment, material planning, or supply chain 
• Experience in managing Spares, Customer Fulfillment, and Logistics operations is preferred  
• Structured and collaborative problem-solving skills leveraging analytics
• Experience in working with SAP and Microsoft Office (Excel, Word, PowerPoint) 
• Excellent communication skills, including professional English proficiency (written and spoken) to support global collaboration 

What sets you apart

• Proactive Ownership: You don't just wait for instructions; you identify gaps and take the lead in closing them. 
• Analytical Edge: You have a "knack" for numbers and can tell a story through data to influence decision-making. 
• Global Mindset: You are comfortable working across time zones and enjoy the challenge of coordinating with diverse teams. 
• Adaptability: You thrive in fast-paced environments and can pivot quickly when customer priorities shift. 

Astera Labs is a global leader in purpose-built connectivity solutions that unlock the full potential of AI and cloud infrastructure. Our Intelligent Connectivity Platform integrates PCIe®, CXL®, and Ethernet semiconductor-based solutions and the COSMOS software suite of system management and optimization tools to deliver a software-defined architecture that is both scalable and customizable. Inspired by trusted relationships with hyperscalers and the data center ecosystem, we are an innovation leader delivering products that are flexible and interoperable. Discover how we are transforming modern data-driven applications at www.asteralabs.com.

Job Summary

We are seeking a student intern to drive product quality improvements across both Astera Lab’s semiconductor and board-level products. In this role, the candidate will perform failure analysis for customer returns. The candidate will also compile 8D reports to communicate the analysis findings to the customers.

Key Responsibilities

· Perform system-level test for the customer returns on a bench in the lab.

· Review ATE test log files.

· Work with third-party labs to perform electrical FA (EFA) for more in-depth analysis.

· Log analysis results to the portal system daily.

· Work with internal teams and suppliers to drive product quality improvements.

· Write up analysis reports to provide updates to the customers. Participate in the meetings with customers to present the technical findings.

· Bring up and validate new test equipment in the lab. Update the lab inventory list.

· Perform additional tasks assigned by the Director of Field Quality Engineering.

Education & Experience

· Final year students from Bachelor’s degree are welcome to apply.

· Students from Master’s degree are preferred.

Technical Skills

· Good knowledge of IC fabrication, packaging, board assembly (SMT), and test processes

· Strong communication skills in English and Mandarin.

Working Conditions:

· May require occasional travel to customer sites within Taiwan.

· Must be flexible to work on-site and available during business hours for at least 3 days per week.

We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

The General Affairs Manager ensures smooth operations at HQ and fulfillment sites by managing facilities, procurement, infrastructure, and employee welfare.

What You Will Do 

• Facility Management:Oversee office spaces, facilities, equipment, inventory control, and procurement.
• Employee Welfare:Optimize welfare programs, including benefits, allowances, meals, and shuttle services.
• Operational Efficiency:Enhance working environments and manage administrative duties.
• General Administration:Support events, manage communications, documents, budgets, and administrative costs.
• Safety and Compliance:Ensure safety checks and compliance with laws and regulations.
• Communication:Facilitate communication between HQ and fulfillment centers, ensuring clear policy dissemination and issue resolution.

Basic Qualifications  

• Facility Management:Oversee office spaces, facilities, equipment, inventory control, and procurement.
• Project Management: Responsible for planning, executing, and monitoring general affairs projects.
• Employee Welfare:Optimize welfare programs, including benefits, allowances, meals, and shuttle services.
• Operational Efficiency:Enhance working environments and manage administrative duties.
• General Administration:Support events, manage communications, documents, budgets, and administrative costs.
• Safety and Compliance:Ensure safety checks and compliance with laws and regulations.
• Communication:Facilitate communication between HQ and fulfillment centers, ensuring clear policy dissemination and issue resolution.
• Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Preferred Qualifications 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

The General Affairs Manager ensures smooth operations at HQ and fulfillment sites by managing facilities, procurement, infrastructure, and employee welfare.

What You Will Do 

• Facility Management:Oversee office spaces, facilities, equipment, inventory control, and procurement.
• Employee Welfare:Optimize welfare programs, including benefits, allowances, meals, and shuttle services.
• Operational Efficiency:Enhance working environments and manage administrative duties.
• General Administration:Support events, manage communications, documents, budgets, and administrative costs.
• Safety and Compliance:Ensure safety checks and compliance with laws and regulations.
• Communication:Facilitate communication between HQ and fulfillment centers, ensuring clear policy dissemination and issue resolution.

Basic Qualifications  

• Facility Management:Oversee office spaces, facilities, equipment, inventory control, and procurement.
• Project Management: Responsible for planning, executing, and monitoring general affairs projects.
• Employee Welfare:Optimize welfare programs, including benefits, allowances, meals, and shuttle services.
• Operational Efficiency:Enhance working environments and manage administrative duties.
• General Administration:Support events, manage communications, documents, budgets, and administrative costs.
• Safety and Compliance:Ensure safety checks and compliance with laws and regulations.
• Communication:Facilitate communication between HQ and fulfillment centers, ensuring clear policy dissemination and issue resolution.
• Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Preferred Qualifications 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Operations Program Management (OPM) Team

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As we scale our hardware operations, we are looking for a dedicated Materials Program Manager/Analyst to provide deep supply chain visibility, materials oversight, and financial reporting support for our OPM team — allowing our broader operations team to stay focused on strategic execution and uninterrupted supply continuity.

A day in the life (Responsibilities) 

• Supply Chain Tier Management: Partner with CMs on Clear-to-Build (CTB) analysis and provide visibility into materials supply, projected coverage, and constraints across supply chain tiers.
• Allocation Strategy & Reconciliation: Develop data-driven allocation strategies for supply-constrained environments and standardize material allocations between Toast and CM vendors to prevent shortfalls and miscommunications.
• Non-Standard Process & Inventory Oversight: Manage protocols for consigned inventory and non-standard material handling, including coordination of shipments, POs, and reconciliation for high-value components sourced through third-party brokers.
• Excess & Obsolete (E&O) Risk Management: Proactively identify E&O inventory risks and present mitigation plans to leadership; support EOL transitions and next-generation component integration roadmaps.
• Financial Reporting & Analytics: Act as the primary liaison for material reporting needs from Finance and Accounting, maintaining dashboards that provide cross-organizational visibility including PO cost tracking.
• Cross-Functional Alignment: Drive alignment with Demand Planning and Strategic Sourcing to optimize material allocation, reduce procurement costs, and support supply/demand decision-making.
• Work mode: Hybrid (2-3 days in Office)

What you'll need to thrive (Requirements)

• 5+ years of experience in supply chain, materials management, or operations within the semiconductor, PCBA, or contract manufacturing industry
• Demonstrated experience managing consigned inventory, third-party broker relationships, and multi-party purchase order coordination
• Proficiency in CTB analysis, materials planning, and supply/demand modeling
• Strong background in financial reporting and cross-functional collaboration with Finance and Accounting teams
• Experience developing allocation strategies in supply-constrained environments across multiple programs or lines of business
• Proven ability to identify and mitigate E&O and EOL risks at scale
• Excellent analytical skills with experience building and maintaining supply chain dashboards and reporting tools
• Strong communicator with the ability to synthesize complex materials data for both operational and executive audiences

Special Sauce (Nice to Haves)

• Experience working with memory components (DRAM, NAND) and familiarity with memory supply chain dynamics
• Background supporting hardware or IoT product supply chains
• Familiarity with Contract Manufacturing relationships
• Experience in a high-growth technology company managing supply chain complexity at scale
• Proficiency with ERP systems (e.g., SAP, Oracle) and supply chain analytics tools

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Precision for Medicine is looking for a Senior/Clinical Research Associate. 

Position Summary:

The CRA provides overall support to study sites and clinical project teams engaged in clinical research studies. Adheres to applicable protocols, standard operating procedures (SOPs) and all applicable guidelines and regulatory requirements (e.g., International Council for Harmonization (ICH) -Good Clinical Practice (GCP), Good Pharmacoepidemiology Practice (GPP), and country/region-specific regulations). Acts as point of contact for study sites. The CRA is a solid team member who can execute all core responsibilities consistently across several studies using independent judgment and critical thinking. Individual works independently as study team member with minimum support in complex activities.

Essentials functions of the job included but not limited to:

• Oversees all aspects of study site management to ensure patient safety is protected, quality of data generated by managed sites resulting in consistently low query levels and in acceptable Quality Assurance reports.
• Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions.
• Updates, tracks and maintains study specific trial management tools/systems, and status reports.
• If required, manages site start up procedures including the feasibility and recruitment of potential investigators, preparation of EC/IRB submissions, collection and review of regulatory documents, review and adaptation in Patient Informed Consents, notifications to IRB, EC and regulatory authorities, as appropriate, translation of study related documentation, organization of meetings and other tasks as instructed by the Clinical Trial Manager/Project Manager.
• If required, assists the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee.
• Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues.
• Independently conducts all forms of site visits, including pre-study/ qualification, initiation, routine monitoring, and close-out visits, in accordance with the protocol, local laws, ICH-GCP and Precision SOPs. Prepares and submits for review, accurate and timely monitoring reports from all site visits (on-site and remote).
• Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs, Clinical Monitoring Plan/Site Management Plan and client requirements. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution.
• Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations.
• Communicates effectively and proactively with both site personnel and Precision Project and Clinical Trial Management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues.
• Develops and maintains good working relationship with investigators and study staff, serving as an ambassador to promote Precision high quality and professional image.
• Performs investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned.
• Performs data review activities, including remote EDC CRF and patient profiles review, query resolution, and assists data management and clinical data quality personnel to resolve data discrepancies
• Identifies and processes Serious Adverse Events according to the procedures defined by the study team. Also demonstrates a full understanding of the SAE reporting process.
• Identifies site risks and escalates those to Clinical Trial Manager/Project Manager with suggested contingencies. Owns the timely and appropriate resolution of the risk with minimal support from project team.
• Prepares for and attends Investigator Meetings and/or sponsor face-to-face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements.
• Travels as necessary according to project needs.
• Performs other duties as assigned by management.

Qualifications:

Minimum Required:

• Bachelor's degree / international equivalent or equivalent combination of education and experience ideally in a business, scientific or healthcare discipline.
• Minimum of 2 years of on-site monitoring experience for CRAII; 1 year oncology and Phase I experience preferred. 

Other required:

• High in proficiency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility and teamwork.
• Ability to focus on detail for extended periods of time, high attention to accuracy.
• Fluency in English communication, verbally and in writing.
• Working knowledge of the drug development process.
• Travelling required (60-70%)

Preferred:

• Solid experience in clinical research or related experience.
• Excellent organizational skills.
• Ability to work efficiently in a remote work environment.

Competencies:

• Good knowledge and utilization of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Good written and verbal communication skills and presentation skills.
• Ability to deliver on commitments.
• Commitment to performing professionally consistent with Precision Principles.

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Precision for Medicine is looking for a Senior/Clinical Research Associate. 

Position Summary:

The CRA provides overall support to study sites and clinical project teams engaged in clinical research studies. Adheres to applicable protocols, standard operating procedures (SOPs) and all applicable guidelines and regulatory requirements (e.g., International Council for Harmonization (ICH) -Good Clinical Practice (GCP), Good Pharmacoepidemiology Practice (GPP), and country/region-specific regulations). Acts as point of contact for study sites. The CRA is a solid team member who can execute all core responsibilities consistently across several studies using independent judgment and critical thinking. Individual works independently as study team member with minimum support in complex activities.

Essentials functions of the job included but not limited to:

• Oversees all aspects of study site management to ensure patient safety is protected, quality of data generated by managed sites resulting in consistently low query levels and in acceptable Quality Assurance reports.
• Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions.
• Updates, tracks and maintains study specific trial management tools/systems, and status reports.
• If required, manages site start up procedures including the feasibility and recruitment of potential investigators, preparation of EC/IRB submissions, collection and review of regulatory documents, review and adaptation in Patient Informed Consents, notifications to IRB, EC and regulatory authorities, as appropriate, translation of study related documentation, organization of meetings and other tasks as instructed by the Clinical Trial Manager/Project Manager.
• If required, assists the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee.
• Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues.
• Independently conducts all forms of site visits, including pre-study/ qualification, initiation, routine monitoring, and close-out visits, in accordance with the protocol, local laws, ICH-GCP and Precision SOPs. Prepares and submits for review, accurate and timely monitoring reports from all site visits (on-site and remote).
• Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs, Clinical Monitoring Plan/Site Management Plan and client requirements. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution.
• Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations.
• Communicates effectively and proactively with both site personnel and Precision Project and Clinical Trial Management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues.
• Develops and maintains good working relationship with investigators and study staff, serving as an ambassador to promote Precision high quality and professional image.
• Performs investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned.
• Performs data review activities, including remote EDC CRF and patient profiles review, query resolution, and assists data management and clinical data quality personnel to resolve data discrepancies
• Identifies and processes Serious Adverse Events according to the procedures defined by the study team. Also demonstrates a full understanding of the SAE reporting process.
• Identifies site risks and escalates those to Clinical Trial Manager/Project Manager with suggested contingencies. Owns the timely and appropriate resolution of the risk with minimal support from project team.
• Prepares for and attends Investigator Meetings and/or sponsor face-to-face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements.
• Travels as necessary according to project needs.
• Performs other duties as assigned by management.

Qualifications:

Minimum Required:

• Bachelor's degree / international equivalent or equivalent combination of education and experience ideally in a business, scientific or healthcare discipline.
• Minimum of 2 years of on-site monitoring experience for CRAII; 1 year oncology and Phase I experience preferred

Other required:

• High in proficiency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility and teamwork.
• Ability to focus on detail for extended periods of time, high attention to accuracy.
• Fluency in English communication, verbally and in writing.
• Working knowledge of the drug development process.
• Travelling required (60-70%)

Preferred:

• Solid experience in clinical research or related experience.
• Excellent organizational skills.
• Ability to work efficiently in a remote work environment.

Competencies:

• Good knowledge and utilization of ICH-GCP, Precision SOPs, and regulatory guidance.
• Demonstrates solid interpersonal skills.
• Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
• Good written and verbal communication skills and presentation skills.
• Ability to deliver on commitments.
• Commitment to performing professionally consistent with Precision Principles.

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Precision for Medicine is looking for an CRA II (based in Shanghai and Beijing or Taiwan)

Position Summary:

The CRA II provides overall support to study sites and clinical project teams engaged in clinical research studies. Adheres to applicable protocols, standard operating procedures (SOPs) and all applicable guidelines and regulatory requirements (e.g., International Council for Harmonization (ICH) -Good Clinical Practice (GCP), Good Pharmacoepidemiology Practice (GPP), and country/region-specific regulations). Acts as point of contact for study sites. The CRA is a solid team member who can execute all core responsibilities consistently across several studies using independent judgment and critical thinking. Individual works independently as study team member with minimum support in complex activities.

Essentials functions of the job included but not limited to:

• Oversees all aspects of study site management to ensure patient safety is protected, quality of data generated by managed sites resulting in consistently low query levels and in acceptable Quality Assurance reports.
• Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions.
• Updates, tracks and maintains study specific trial management tools/systems, and status reports.
• If required, manages site start up procedures including the feasibility and recruitment of potential investigators, preparation of EC/IRB submissions, collection and review of regulatory documents, review and adaptation in Patient Informed Consents, notifications to IRB, EC and regulatory authorities, as appropriate, translation of study related documentation, organization of meetings and other tasks as instructed by the Clinical Trial Manager/Project Manager.
• If required, assists the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee.
• Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues.
• Independently conducts all forms of site visits, including pre-study/ qualification, initiation, routine monitoring, and close-out visits, in accordance with the protocol, local laws, ICH-GCP and Precision SOPs. Prepares and submits for review, accurate and timely monitoring reports from all site visits (on-site and remote).
• Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs, Clinical Monitoring Plan/Site Management Plan and client requirements. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution.
• Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations.
• Communicates effectively and proactively with both site personnel and Precision Project and Clinical Trial Management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues.
• Develops and maintains good working relationship with investigators and study staff, serving as an ambassador to promote Precision high quality and professional image.
• Performs investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned.
• Performs data review activities, including remote EDC CRF and patient profiles review, query resolution, and assists data management and clinical data quality personnel to resolve data discrepancies
• Identifies and processes Serious Adverse Events according to the procedures defined by the study team. Also demonstrates a full understanding of the SAE reporting process.
• Identifies site risks and escalates those to Clinical Trial Manager/Project Manager with suggested contingencies. Owns the timely and appropriate resolution of the risk with minimal support from project team.
• Prepares for and attends Investigator Meetings and/or sponsor face-to-face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements.
• Travels as necessary according to project needs.
• Performs other duties as assigned by management.

Qualifications:

Minimum Required:

• Bachelor's degree / international equivalent or equivalent combination of education and experience ideally in a business, scientific or healthcare discipline.
• Minimum of 2 years of on-site monitoring experience; 1 year oncology experience； 
• Global Clinical Trial experience

Other required:

• High in proficiency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility and teamwork.
• Ability to focus on detail for extended periods of time, high attention to accuracy.
• Fluency in English communication, verbally and in writing.
• Working knowledge of the drug development process.
• Travelling required (60-70%)

Preferred:

• Solid experience in clinical research or related experience.
• Excellent organizational skills.
• Ability to work efficiently in a remote work environment.

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Precision for Medicine is looking for an Senior / CRA  (based in HongKong)

Position Summary:

The CRA  provides overall support to study sites and clinical project teams engaged in clinical research studies. Adheres to applicable protocols, standard operating procedures (SOPs) and all applicable guidelines and regulatory requirements (e.g., International Council for Harmonization (ICH) -Good Clinical Practice (GCP), Good Pharmacoepidemiology Practice (GPP), and country/region-specific regulations). Acts as point of contact for study sites. The CRA is a solid team member who can execute all core responsibilities consistently across several studies using independent judgment and critical thinking. Individual works independently as study team member with minimum support in complex activities.

Essentials functions of the job included but not limited to:

• Oversees all aspects of study site management to ensure patient safety is protected, quality of data generated by managed sites resulting in consistently low query levels and in acceptable Quality Assurance reports.
• Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions.
• Updates, tracks and maintains study specific trial management tools/systems, and status reports.
• If required, manages site start up procedures including the feasibility and recruitment of potential investigators, preparation of EC/IRB submissions, collection and review of regulatory documents, review and adaptation in Patient Informed Consents, notifications to IRB, EC and regulatory authorities, as appropriate, translation of study related documentation, organization of meetings and other tasks as instructed by the Clinical Trial Manager/Project Manager.
• If required, assists the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee.
• Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues.
• Independently conducts all forms of site visits, including pre-study/ qualification, initiation, routine monitoring, and close-out visits, in accordance with the protocol, local laws, ICH-GCP and Precision SOPs. Prepares and submits for review, accurate and timely monitoring reports from all site visits (on-site and remote).
• Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs, Clinical Monitoring Plan/Site Management Plan and client requirements. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution.
• Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations.
• Communicates effectively and proactively with both site personnel and Precision Project and Clinical Trial Management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues.
• Develops and maintains good working relationship with investigators and study staff, serving as an ambassador to promote Precision high quality and professional image.
• Performs investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned.
• Performs data review activities, including remote EDC CRF and patient profiles review, query resolution, and assists data management and clinical data quality personnel to resolve data discrepancies
• Identifies and processes Serious Adverse Events according to the procedures defined by the study team. Also demonstrates a full understanding of the SAE reporting process.
• Identifies site risks and escalates those to Clinical Trial Manager/Project Manager with suggested contingencies. Owns the timely and appropriate resolution of the risk with minimal support from project team.
• Prepares for and attends Investigator Meetings and/or sponsor face-to-face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements.
• Travels as necessary according to project needs.
• Performs other duties as assigned by management.

Qualifications:

Minimum Required:

• Bachelor's degree / international equivalent or equivalent combination of education and experience ideally in a business, scientific or healthcare discipline.
• Minimum of 2 years of on-site monitoring experience; 1 year oncology experience； 
• Global Clinical Trial experience

Other required:

• High in proficiency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
• Customer service demeanour; demonstrate flexibility and teamwork.
• Ability to focus on detail for extended periods of time, high attention to accuracy.
• Fluency in English communication, verbally and in writing.
• Working knowledge of the drug development process.
• Travelling required (60-70%)

Preferred:

• Solid experience in clinical research or related experience.
• Excellent organizational skills.
• Ability to work efficiently in a remote work environment.

ABOUT THE TEAM

The Taiwan Team at Anduril is responsible for capturing and expanding business in Taiwan. The team networks across the company and customers to orchestrate operations across business lines and functional areas to deliver technology to Taiwan. The team is comprised of Business Development, Program Management, Operations and Supply Chain professionals responsible for delivering capability at scale in a timely manner.

WHAT YOU’LL DO

• Strategic Leadership & Customer Engagement: Partner with the Taiwan Country Lead to define and execute the country strategy, driving capture efforts, effective customer engagement, and ensuring clarity and focus across a broad portfolio of programs, recruiting, and regional initiatives.
• Operational Excellence & Scaling: Lead the resolution of complex business operations problems to ensure smooth scaling in Taiwan and the broader region. Facilitate cross-functional collaboration, overseeing program planning, budget management, import/export of technology, and overall operational efficiency.
• Enable Business Lines & Cohesive Execution: Unify and enable Anduril's Divisions and Business Lines operating in Taiwan, providing critical onboarding, customer expertise, planning support, and communications. Drive coherent cross-business line execution, converting pilot programs to programs of record, ensuring excellent sustainment, and representing product/engineering needs.
• Localization & Industrial Base Development: Spearhead effective localization efforts in close partnership with Supply Chain, Production, Deployments, and Sustainment teams. Develop local capacity and resilience, contribute to the industrial base, and establish strategic partnerships to shore up Anduril’s long-term success and longevity in-country.
• Infrastructure, Facilities & Security: Establish and scale the necessary physical and operational infrastructure across the region. This includes facilities management (upgrades, new developments, operational performance), and robust security measures (physical, personnel, and information systems) in collaboration with HQ SMEs.
• Logistics & Hardware Oversight: Direct logistics operations, including shipping, inventory management, and last-mile delivery of hardware assets, ensuring seamless support for in-country programs.
• Export Control & Regulatory Compliance: Ensure strict adherence to all export regulations (e.g., EAR, ITAR) and other local and international compliance requirements for hardware and knowledge transfers, working closely with Anduril’s legal and compliance teams.
• Talent & Team Development: Champion local hiring, conduct headcount analyses, and oversee talent development initiatives, including mentoring, performance measurement, and career progression, fostering a strong Anduril culture in the region.
• Brand & External Representation: Act as a key representative for Anduril to customers, partners, and the public, embodying our ethos and effectively communicating our innovative approach to next-generation defense technology. Work with Communications and USG agencies to develop Anduril's brand in-country.

REQUIRED QUALIFICATIONS

• You have 8+ years of varied experience in an operating role at a high-growth technology company, starting a venture, or in finance or consulting
• You have excellent written and communication skills, and have the ability to communicate in both English and Mandarin
• You love solving complex, ambiguous, cross-functional problems in a people-centric way
• You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility
• You’re highly detail oriented and data-driven
• You’re discerning and an incredibly fast learner
• Ability to obtain and hold a Taiwanese government security clearance

PREFERRED QUALIFICATIONS

• Previous military or government experience, or experience working with government and/or defense customers
• Previous experience working in the tech industry
• Experience managing technical projects
• Technical acumen and deep familiarity with AI and autonomous systems

Job's mission

Introduction to the job. Example:

As a Field Service Engineer (FSE) at ASM, you’ll be at the heart of our customer operations. This role is your chance to gain hands-on experience with our advanced semiconductor equipment and contribute to our customers’ success by ensuring our technology performs flawlessly. Join a supportive team and grow your technical skills in a fast-moving, innovative environment.

What you will be working on

• Order Management & Fulfillment & Setup targets according to agreed SLAs and drive for achievements
• Lookahead Prevention on operation and escalations.
• Foresee demand and plan material delivery to support customer demand and propose / lead long term solution.
• Drive material readiness to deliver against Customer requirements
• Lead discussion /Proactive manage Internal /external customer, attend customer meetings as required by customer needs.
• Lead, present and drive customer interactions with effective outcomes in difficult customer situations.
• Spares Ordering/Processing
  • Urgent customer order expedites.
  • Consignment replenishment.
  • Verifies and tracks customer backorders.
  • Follow all ASM and Customer processes, e.g. RMA, FA, etc.
  • Ensures 100% accuracy on the mutually aligned and agreed upon billing amount to be invoiced, including processing of credits/debits.
• Generates and provides weekly/monthly reports for customer on time delivery.
• Work with Global Planners to ensure any stocking level adjustments that may be required to support customer demand.
• Other duties as assigned.

What we are looking for

• 5~10 years of customer service within a high-tech environment is preferrable or an equivalent combination of education and experience from which comparable knowledge, skills and ability has been achieved.
• Strong interpersonal communication (internal/ external), presentation skills and stakeholder management.
• Intermediate skills in SAP, Microsoft Excel, e.g. VLOOKUP, Pivot Tables, Macros, etc.
• Demonstrated experience in Sales & Distribution and/or Materials Management.
• Comprehension of Customer Service processes, e.g. order management, inventory reconciliations, and invoicing.
• Must have high “sense of urgency” and “know how” for escalation to proper stakeholders.
• Ability to prioritize, manage time effectively and work autonomously.
• Open-minded and remain flexible (approach/work schedule).

What sets you apart

• Bachelor's degree in business administration, supply chain or accounting preferred.

About the Role

CoreWeave is seeking a strategic and execution-oriented Sr. Manager, Supplier Materials Management to lead a high-impact team responsible for supplier materials readiness across our rapidly scaling global infrastructure. This role owns the end-to-end supplier materials strategy across critical OEM/ODM partners, ensuring capacity alignment, supply continuity, and execution readiness in support of aggressive data center expansion.

Operating at the intersection of Strategic Sourcing, Planning, Engineering, Manufacturing, and Infrastructure Deployment, this leader will shape long-range supply strategy, drive executive-level supply risk visibility, and build scalable processes that support CoreWeave’s hypergrowth environment. This role combines organizational leadership, supplier strategy, and operational rigor.

Key Responsibilities

Organizational Leadership & Capability Building

• Lead, develop, and scale a team of Supplier Materials Managers responsible for supplier execution and materials readiness.
  
  
• Establish clear performance objectives, development plans, and succession strategies.
  
  
• Build organizational capability in capacity planning, shortage mitigation, allocation management, and supplier performance analytics.
  
  
• Design and standardize tools, dashboards, KPIs, and operational rhythms across the team.
  
  
• Drive a culture of accountability, urgency, and data-driven decision-making.
  
  

Supplier Materials Strategy & Long-Range Planning

• Own the 12–24 month supplier materials strategy aligned to platform roadmaps and global deployment forecasts.
  
  
• Ensure supplier capacity, lead times, and inventory strategies support infrastructure build plans.
  
  
• Lead supplier capacity validation and ramp readiness for new platform introductions (NPI).
  
  
• Partner in make/buy, capacity reservation, and supplier investment discussions.
  
  
• Develop contingency strategies including dual sourcing, buffer inventory, and alternate supply pathways.
  
  

Executive Supply Risk Leadership

• Consolidate and communicate supply risk visibility to senior leadership.
  
  
• Represent Supplier Materials Management in executive supply reviews.
  
  
• Lead executive-level supplier escalations related to shortages, delivery risk, or execution gaps.
  
  
• Drive cross-functional tradeoff decisions balancing cost, lead time, buffer strategy, and deployment schedules.
  
  
• Own aggregate supplier performance metrics including OTD, lead time adherence, capacity attainment, shortage cycle time, and supply-related deployment misses.
  
  

Commercial & Strategic Sourcing Alignment

• Partner closely with Technical Strategic Sourcing to ensure operational execution aligns with negotiated commercial agreements.
  
  
• Provide operational input into supplier selection decisions, assessing scalability, execution capability, and manufacturing maturity.
  
  
• Contribute to total cost of ownership (TCO) modeling through inventory strategy, flexibility, and lead time optimization.
  
  
• Support allocation strategy development during constrained supply environments.
  
  

Cross-Functional Execution & Infrastructure Scaling

• Collaborate with Planning, Engineering, Manufacturing, Logistics, and Data Center Operations to align supply with demand signals and build schedules.
  
  
• Oversee supply readiness for accelerated infrastructure deployments.
  
  
• Drive implementation of scalable supply control tower mechanisms as volume increases.
  
  
• Improve forecasting accuracy, materials visibility, and ERP planning maturity across the supply base.
  
  

Qualifications

• 8+ years of experience in supply chain, materials management, supplier operations, or manufacturing environments.
  
  
• 3+ years of people leadership experience managing supply chain or materials teams.
  
  
• Experience supporting complex hardware systems, OEM/ODM environments, or hyperscale infrastructure preferred.
  
  
• Strong expertise in supplier capacity management, MRP/ERP systems, and long-range supply planning.
  
  
• Demonstrated ability to influence executive stakeholders and manage high-impact escalations.
  
  
• Proven success operating in high-growth, high-ambiguity, fast-scaling environments.
  
  

What Success Looks Like

• Supplier capacity consistently aligned with deployment forecasts.
  
  
• Reduced supply volatility and improved predictability across critical hardware platforms.
  
  
• Clear executive-level visibility into supply risk and mitigation plans.
  
  
• A high-performing, scalable Supplier Materials Management organization.
  
  
• Strong integration between sourcing strategy, commercial agreements, and operational execution.

The base salary range for this role is NT$3,100,000 to NT$3,700,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

IP Operations Shift Manager 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. 

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview 

The IP Operations Team serves as a strategic firewall dedicated to preserving brand integrity and marketplace trust. We execute a dual-layered approach of proactive defense and forensic verification, including IP Monitoring to remove counterfeits and Seller Gating to vet distribution channels. Our team also manages high-stakes Appeals and IPR enforcement, conducting forensic audits of supply chain documentation to resolve disputes and mitigate legal risks. 

As an IPO Shift Manager, you will be responsible for the daily execution of our Intellectual Property protection mission. Reporting to the IPO Manager, you will lead a team of agents in a fast-paced, shift-based environment. Your goal is to ensure that every ticket—whether it is a counterfeit detection, seller gating review, or IPR report—is handled with precision, speed, and in full compliance with Coupang’s standards. You are a coach, a people manager, and an operational expert. 

What will you do?

• People & Performance Management: Lead, mentor, and manage the daily performance of a team of agents. Conduct regular 1-on-1s, identify performance gaps, and provide real-time coaching to improve accuracy and productivity. 
• Shift & Resource Governance: Manage shift schedules to ensure 24/7 operational coverage, including holiday planning and emergency backup coordination. Monitor real-time ticket queues to balance workload effectively across the team. 
• Quality & SLA Oversight: Ensure the team consistently meets or exceeds Service Level Agreements (SLA). Conduct primary spot checks on high-risk cases (Seller Gating and Appeals) to ensure agents are following forensic protocols. 
• Escalation Handling: Act as the first point of escalation for complex cases. Support agents in making "tough calls" regarding inventory deactivation or seller rejections. 
• Process Feedback Loop: Identify recurring operational bottlenecks and provide feedback to the L5 Manager and Policy teams to refine Standard Operating Procedures (SOPs). 

Essential Qualifications 

• Experience: Minimum 2–3 years of experience in people management or team leadership within a contact center, shared service, or high-volume operations environment. 
• Industry Knowledge: Basic understanding of Intellectual Property Rights (IPR), e-commerce compliance, or risk management. 
• Leadership: Proven ability to motivate a team and manage performance through data-driven coaching. 
• Communication: Ability to translate complex instructions into clear, actionable tasks for agents. 
• Analytical Skills: Proficiency in using Office Automation (OA) tools and Excel to track team metrics and generate shift reports. 
• Resilience: Comfortable working in a high-pressure, fast-paced environment with the flexibility to support rotating shifts if required. 

Extra Qualifications (Preferred) 

• Forensic Mindset: Experience in document verification, fraud detection, or anti-money laundering (AML) is a strong plus. 
• Technical Savvy: Familiarity with SQL or data visualization tools (PowerBI/Tableau) to assist in identifying team performance trends. 
• Continuous Improvement: Experience with Six Sigma, Lean, or other process improvement methodologies. 
• Language: English or Korean speaking ability is a strong plus for cross-regional collaboration.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

IP Operations Shift Manager 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. 

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview 

The IP Operations Team serves as a strategic firewall dedicated to preserving brand integrity and marketplace trust. We execute a dual-layered approach of proactive defense and forensic verification, including IP Monitoring to remove counterfeits and Seller Gating to vet distribution channels. Our team also manages high-stakes Appeals and IPR enforcement, conducting forensic audits of supply chain documentation to resolve disputes and mitigate legal risks. 

As an IPO Shift Manager, you will be responsible for the daily execution of our Intellectual Property protection mission. Reporting to the IPO Manager, you will lead a team of agents in a fast-paced, shift-based environment. Your goal is to ensure that every ticket—whether it is a counterfeit detection, seller gating review, or IPR report—is handled with precision, speed, and in full compliance with Coupang’s standards. You are a coach, a people manager, and an operational expert. 

What will you do?

• People & Performance Management: Lead, mentor, and manage the daily performance of a team of agents. Conduct regular 1-on-1s, identify performance gaps, and provide real-time coaching to improve accuracy and productivity. 
• Shift & Resource Governance: Manage shift schedules to ensure 24/7 operational coverage, including holiday planning and emergency backup coordination. Monitor real-time ticket queues to balance workload effectively across the team. 
• Quality & SLA Oversight: Ensure the team consistently meets or exceeds Service Level Agreements (SLA). Conduct primary spot checks on high-risk cases (Seller Gating and Appeals) to ensure agents are following forensic protocols. 
• Escalation Handling: Act as the first point of escalation for complex cases. Support agents in making "tough calls" regarding inventory deactivation or seller rejections. 
• Process Feedback Loop: Identify recurring operational bottlenecks and provide feedback to the L5 Manager and Policy teams to refine Standard Operating Procedures (SOPs). 

Essential Qualifications 

• Experience: Minimum 2–3 years of experience in people management or team leadership within a contact center, shared service, or high-volume operations environment. 
• Industry Knowledge: Basic understanding of Intellectual Property Rights (IPR), e-commerce compliance, or risk management. 
• Leadership: Proven ability to motivate a team and manage performance through data-driven coaching. 
• Communication: Ability to translate complex instructions into clear, actionable tasks for agents. 
• Analytical Skills: Proficiency in using Office Automation (OA) tools and Excel to track team metrics and generate shift reports. 
• Resilience: Comfortable working in a high-pressure, fast-paced environment with the flexibility to support rotating shifts if required. 

Extra Qualifications (Preferred) 

• Forensic Mindset: Experience in document verification, fraud detection, or anti-money laundering (AML) is a strong plus. 
• Technical Savvy: Familiarity with SQL or data visualization tools (PowerBI/Tableau) to assist in identifying team performance trends. 
• Continuous Improvement: Experience with Six Sigma, Lean, or other process improvement methodologies. 
• Language: English or Korean speaking ability is a strong plus for cross-regional collaboration.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

• Work backwards from the needs of the customers and vendors to deliver the right inventory, at the right time, and at the right place.
• Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed
• Drive business growth by ensuring that customer desired items are always in-stock and sufficiently stocked up
• Partner with vendors at the right cadence to optimize metrics such as lead-time, and fill-rate
• Utilize data to effectively prioritize the most impactful actions to deliver key business results.
• Effectively dive deep to identify the root cause of issues, develop solutions and implement the solve.
• Manage ordering process and systems to effectively balance competing business priorities.
• Guide the development of processes and controls to monitor behavior of Forecasting, Inbound, and Inventory Management systems and continuously improve existing capabilities.

• 5+ years of relevant work experience in the areas of Demand Forecasting, Ordering, Procurement, Inventory Management and Supply Chain.
• Bachelor’s degree in Supply Chain-related fields.
• Demonstrated ability to partner with vendors to deliver business results.
• Superior oral and written communication skills with an innate attention to detail, and ability to influence without authority.
• Passion to grow and take on increasing responsibility and challenges.
• Ability to set high standards and drive others to excellence.
• Ability to effectively use data to complete analyses. Strong Excel proficiency required, SQL and other technical skills are a plus.
• Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible.
• Experience collaborating with Sales and Operations stakeholders; in e-Commerce and/or Retail industry preferred.
• Mandarin and English language proficiency required 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

• Work backwards from the needs of the customers and vendors to deliver the right inventory, at the right time, and at the right place.
• Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed
• Drive business growth by ensuring that customer desired items are always in-stock and sufficiently stocked up
• Partner with vendors at the right cadence to optimize metrics such as lead-time, and fill-rate
• Utilize data to effectively prioritize the most impactful actions to deliver key business results.
• Effectively dive deep to identify the root cause of issues, develop solutions and implement the solve.
• Manage ordering process and systems to effectively balance competing business priorities.
• Guide the development of processes and controls to monitor behavior of Forecasting, Inbound, and Inventory Management systems and continuously improve existing capabilities.

• 5+ years of relevant work experience in the areas of Demand Forecasting, Ordering, Procurement, Inventory Management and Supply Chain.
• Bachelor’s degree in Supply Chain-related fields.
• Demonstrated ability to partner with vendors to deliver business results.
• Superior oral and written communication skills with an innate attention to detail, and ability to influence without authority.
• Passion to grow and take on increasing responsibility and challenges.
• Ability to set high standards and drive others to excellence.
• Ability to effectively use data to complete analyses. Strong Excel proficiency required, SQL and other technical skills are a plus.
• Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible.
• Experience collaborating with Sales and Operations stakeholders; in e-Commerce and/or Retail industry preferred.
• Mandarin and English language proficiency required 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

• Analyze category and brand inputs to support selection and growth strategy
• Analyze existing process gaps, benchmark with industry best practices to improve efficiency
• Build program charters, roadmaps, and phased goals for category expansion
• Partner with Brand Managers, operations team, marketing and FP&A on forecasts and execution
• Create scorecards, forecasts, and performance reports
• Present insights and recommendations to leadership. Monitor progress, manage risks, and align stakeholders

• 8+ years of relevant work experience in program management, business management, demand forecasting, ordering, procurement, inventory management, supply chain or consulting roles
• Strong Excel and analytical skills
• Data‑driven mindset with solid business logic
• Strong cross‑functional communication skills
• Experience influencing stakeholders without direct authority
• Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible.
• Mandarin and English language proficiency required 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

• Analyze category and brand inputs to support selection and growth strategy
• Analyze existing process gaps, benchmark with industry best practices to improve efficiency
• Build program charters, roadmaps, and phased goals for category expansion
• Partner with Brand Managers, operations team, marketing and FP&A on forecasts and execution
• Create scorecards, forecasts, and performance reports
• Present insights and recommendations to leadership. Monitor progress, manage risks, and align stakeholders

• 8+ years of relevant work experience in program management, business management, demand forecasting, ordering, procurement, inventory management, supply chain or consulting roles
• Strong Excel and analytical skills
• Data‑driven mindset with solid business logic
• Strong cross‑functional communication skills
• Experience influencing stakeholders without direct authority
• Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible.
• Mandarin and English language proficiency required 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

【 About the role 】

We’re looking for a Senior Logistics Specialist who combines strong global logistics expertise with a digital-first mindset.

In this role, you will manage Amazon cross-border logistics operations and help connect our global supply network across markets. Beyond day-to-day execution, we hope you proactively use AI tools, data insights, and workflow automation to improve operational visibility, streamline processes, and support faster, more reliable delivery experiences for customers around the world.

【 What you'll do 】

Amazon B2B Operations

• Manage Amazon Vendor Central / Seller Central operations, including FBA inbound planning and labeling compliance.
• Monitor shipment status, inventory flow, and operational exceptions to ensure smooth fulfillment execution.

Global Logistics Planning

• Coordinate international cross-border transportation across ocean freight, air freight, and express shipping.
• Work closely with internal teams and logistics partners to optimize shipping plans, lead time, and logistics costs.
• Support multi-country shipment planning and execution while ensuring stable supply continuity.

AI-enabled Process Optimization

• Actively use AI tools (such as ChatGPT, Claude, and workflow automation platforms) to improve daily documentation, email communication, reporting, and operational coordination.
• Apply data analysis to support inventory forecasting, shipment planning, and routing optimization.
• Identify opportunities to automate repetitive workflows and continuously improve operational efficiency and scalability.

【 Who you are 】

• 5+ years of international logistics or supply chain operations experience.
• Hands-on experience in Amazon cross-border e-commerce logistics, including FBA operations.
• Strong problem-solving ability with practical experience using generative AI tools to improve work outcomes.
• Comfortable working with data, operational analysis, and process optimization.
• Strong English communication skills, including business writing and cross-functional collaboration.
• Curious about digital transformation and open to adopting new tools and working methods.

Nice to Have

• Experience using low-code or no-code tools to improve operational workflows.
• Familiarity with cross-border tax, customs clearance, and trade compliance.
• Experience working in fast-paced global consumer product or e-commerce environments.

【 Perks 】

・You can bring your pet to the office so that they will never be home alone again :)

・The rare opportunity to work with an international team who has a passion to change the world.

・A LOT of free snacks and drinks for humans and pets!

・Comfortable and creative working environment with kitchen, sofa, and quiet areas. It’s just like your home!

・Plenty of activities such as pizza day & movie night!

【 Benefits 】

・Medical insurance and free yearly health checkup

・Flexible vacation policy; work hard and take time off when you need it.

・2 free Furbo are given to each full-time team member.

・Afternoon tea time twice a month and birthday party every month.

・Tomofun library is full of interesting books that you can borrow anytime you want.

・Come join our volunteer program. We are passionate about giving back to society.

・Company trip and employee outing program.

・Monthly meeting and lunch party. Life is not only work in Tomofun.

・Internal training workshop and external training subsidy let you expand your skill set.

・Flexible working hours.

・There are always adorable dogs and cats in the office. You’ll never get bored in Tomofun.

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Role Overview  

The Customer-Centric Planning team is looking for a Senior Data Analyst with an engineering mindset. You will not only be a user of data but also a builder of data infrastructure. This position highly integrates Data Analysis and Analytics Engineering. You will be responsible for maintaining Airflow ETL processes from multiple internal data sources such as Zendesk, WMS (Warehouse Management System), and OMS (Order Management System), and utilizing Python and AI tools for automation development to support the operation and optimize the experience of teams such as Supplier Support, Customer Support, and Andon.

1. Delve into underlying technologies: Directly operate Airflow and Presto clusters, participating in the complete lifecycle from Raw Data to Insight.
2. Embrace new technologies: We actively introduce AI (Windsurf, Gemini, Copilot) and automation tools to eliminate repetitive tasks.

What You Will Do 

• Quickly support (within hours) and respond to the needs of various operational teams, formulate Ad-Hoc analysis plans, and produce high-quality, highly accurate data reports.
• Operational Pain Point Analysis and Root Cause Analysis: Building a customer experience funnel, identifying process issues and operational problems from the user lifecycle, and analyzing deep-seated causes.
• End-to-End Data Pipeline Construction and Maintenance (ETL & Pipeline): Using Presto/Hive SQL to process large-scale data, responsible for designing and maintaining Airflow DAGs, developing and optimizing Data Marts, monitoring data pipeline health, and ensuring data quality.
• Process Automation and Tool Development (Automation & Tooling): Using Python to develop automation scripts, integrating Slack, GitHub, Zendesk, Tableau, Presto, Confluence, and various internal APIs, and using/introducing LangChain, MCP Server to achieve automated updates and releases for various research, report generation, Quality Assurance, etc., reducing manual intervention and improving team efficiency.

Basic Qualifications  

• 3+ years of data analysis or data engineering experience, with the ability to handle complex SQL queries (Recursive CTE, Window Functions, JSON parsing).
• Possess business analysis sensitivity, capable of transforming vague business problems (e.g., "Why are customer complaints increasing?") into concrete data analysis projects.
• Familiar with Tableau Server, Power BI, or related report creation and operation.

Preferred Qualifications

• Familiar with customer service and ticketing system operational data structures: experience in data analysis for similar systems such as customer service, e-commerce, and logistics.
• Possess e-commerce or supply chain domain knowledge: understanding of e-commerce business models and logistics inventory logic.
• Possess practical Python development skills, capable of writing automation scripts, handling API integration, or performing data transformation.
• Familiar with Airflow or similar workflow scheduling tools, with practical experience in writing and maintaining DAGs.
• Familiar with version control tools (GitHub/Git), accustomed to Pull Request (PR) review and collaboration processes.
• AI/LLM application experience: experience using LangChain or internal AI tools to build auxiliary analysis agents or automated processes.

Key Responsibilities

• Strategic Growth Management: Partner with large sellers to increase selection and exposure on the platform, which in turn will drive customer reviews and long-term repeat purchase rates.
• Visibility & Exposure Optimization: Advise sellers on utilizing platform-driven exposure tools to feature products in high-traffic areas such as the site homepage, daily deal sections, and specialized category pages.
• Data-Driven Pricing Strategy: Leverage internal marketplace data to recommend optimized pricing levels that are predicted to drive maximum sales volume and improve eligibility for premium site placement.
• Portfolio Health & Eligibility: Monitor seller performance to ensure products meet essential benchmarks, such as maintaining specific recent sales volumes and stock levels required for promotional eligibility.
• Logistics & Fulfillment Advisory: Guide sellers on shipping standards, including the implementation of free shipping models which are preferred by customers and often serve as a prerequisite for enhanced platform exposure.

Required Qualifications & Skills

• Marketplace Expertise: Extensive experience in eCommerce account management, with a proven track record of scaling high-volume seller accounts.
• Algorithmic Proficiency: Deep understanding of how personalized discovery algorithms and internal marketplace logic dictate product visibility to potential buyers.
• Operational Agility: Ability to manage complex promotional lifecycles, from initial selection and condition setting to real-time performance tracking and post-promotion analysis.
• Analytical Mindset: Strong ability to evaluate business performance based on price competitiveness, fulfillment speed, and inventory health.
• Stakeholder Communication: Excellent interpersonal skills to provide clear guidance on platform policies and help sellers navigate internal review processes.

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

As the S&OP Planning Manager, you will lead the Taiwan S&OP process to keep our growth on track. You will own the full planning cycle, making sure our infrastructure, labor, and inventory stay in sync to meet customer demand. You will act as the network gatekeeper, ensuring we scale up without hitting capacity limits. Your main goal is to project daily, weekly, and monthly volumes and match them with designed capacity, while automating manual tasks to streamline our workflows.

What You Will Do 

• Volume & capacity planning: manage daily volume projections and inbound/outbound capacity planning to ensure the network remains fluid and performance targets are met.
• Network gatekeeping: Monitor network layer rules and case mapping to optimize flow and prevent bottlenecks.
• Peak season strategy: Lead the planning and execution of inventory build-up strategies for peak events, balancing storage capacity with outbound throughput
• Capacity safeguarding: Monitor network health in real-time; identify potential breaches in capacity and proactively deploy mitigation strategies with cross-functional partner
• Process optimization: Identify bottlenecks in current planning cycles; automate manual data workflows and continuously streamline S&OP processes to move at the speed of the business.
• Stakeholder management: Act as the central point between Instock, Ops, Labor Planning, and Finance to align on a single version of the truth for demand and supply planning

Basic Qualifications  

• Experience with Excel, statistical modeling, and optimization.
• Strong understanding of end-to-end supply chain processes, including demand planning, inventory management, logistics, and distribution.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Effective communication and interpersonal skills, capable of building relationships with internal teams and external partners. Experience working in a fast-paced, dynamic environment with a customer-centric mindset.

Preferred Qualifications 

• Bachelor’s degree in supply chain management, Business Administration, or related field; MBA or relevant advanced degree preferred.
• Extensive experience in supply chain management, operations, forecasting, and capacity management.
• Experience in data processing and analysis, with the ability to draw conclusion from data and build basic models to support business decision-making.

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Key Responsibilities

• Strategic Growth Management: Partner with large sellers to increase selection and exposure on the platform, which in turn will drive customer reviews and long-term repeat purchase rates.
• Visibility & Exposure Optimization: Advise sellers on utilizing platform-driven exposure tools to feature products in high-traffic areas such as the site homepage, daily deal sections, and specialized category pages.
• Data-Driven Pricing Strategy: Leverage internal marketplace data to recommend optimized pricing levels that are predicted to drive maximum sales volume and improve eligibility for premium site placement.
• Portfolio Health & Eligibility: Monitor seller performance to ensure products meet essential benchmarks, such as maintaining specific recent sales volumes and stock levels required for promotional eligibility.
• Logistics & Fulfillment Advisory: Guide sellers on shipping standards, including the implementation of free shipping models which are preferred by customers and often serve as a prerequisite for enhanced platform exposure.

Required Qualifications & Skills

• Marketplace Expertise: Extensive experience in eCommerce account management, with a proven track record of scaling high-volume seller accounts.
• Algorithmic Proficiency: Deep understanding of how personalized discovery algorithms and internal marketplace logic dictate product visibility to potential buyers.
• Operational Agility: Ability to manage complex promotional lifecycles, from initial selection and condition setting to real-time performance tracking and post-promotion analysis.
• Analytical Mindset: Strong ability to evaluate business performance based on price competitiveness, fulfillment speed, and inventory health.
• Stakeholder Communication: Excellent interpersonal skills to provide clear guidance on platform policies and help sellers navigate internal review processes.

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

As the S&OP Planning Manager, you will lead the Taiwan S&OP process to keep our growth on track. You will own the full planning cycle, making sure our infrastructure, labor, and inventory stay in sync to meet customer demand. You will act as the network gatekeeper, ensuring we scale up without hitting capacity limits. Your main goal is to project daily, weekly, and monthly volumes and match them with designed capacity, while automating manual tasks to streamline our workflows.

What You Will Do 

• Volume & capacity planning: manage daily volume projections and inbound/outbound capacity planning to ensure the network remains fluid and performance targets are met.
• Network gatekeeping: Monitor network layer rules and case mapping to optimize flow and prevent bottlenecks.
• Peak season strategy: Lead the planning and execution of inventory build-up strategies for peak events, balancing storage capacity with outbound throughput
• Capacity safeguarding: Monitor network health in real-time; identify potential breaches in capacity and proactively deploy mitigation strategies with cross-functional partner
• Process optimization: Identify bottlenecks in current planning cycles; automate manual data workflows and continuously streamline S&OP processes to move at the speed of the business.
• Stakeholder management: Act as the central point between Instock, Ops, Labor Planning, and Finance to align on a single version of the truth for demand and supply planning

Basic Qualifications  

• Experience with Excel, statistical modeling, and optimization.
• Strong understanding of end-to-end supply chain processes, including demand planning, inventory management, logistics, and distribution.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Effective communication and interpersonal skills, capable of building relationships with internal teams and external partners. Experience working in a fast-paced, dynamic environment with a customer-centric mindset.

Preferred Qualifications 

• Bachelor’s degree in supply chain management, Business Administration, or related field; MBA or relevant advanced degree preferred.
• Extensive experience in supply chain management, operations, forecasting, and capacity management.
• Experience in data processing and analysis, with the ability to draw conclusion from data and build basic models to support business decision-making.

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

The Customer-Centric Planning team is looking for a Senior Data Analyst with an engineering mindset. You will not only be a user of data but also a builder of data infrastructure. This position highly integrates Data Analysis and Analytics Engineering. You will be responsible for maintaining Airflow ETL processes from multiple internal data sources such as Zendesk, WMS (Warehouse Management System), and OMS (Order Management System), and utilizing Python and AI tools for automation development to support the operation and optimize the experience of teams such as Supplier Support, Customer Support, and Andon.

1. Delve into underlying technologies: Directly operate Airflow and Presto clusters, participating in the complete lifecycle from Raw Data to Insight.
2. Embrace new technologies: We actively introduce AI (Windsurf, Gemini, Copilot) and automation tools to eliminate repetitive tasks.

What You Will Do 

• Quickly support (within hours) and respond to the needs of various operational teams, formulate Ad-Hoc analysis plans, and produce high-quality, highly accurate data reports.
• Operational Pain Point Analysis and Root Cause Analysis: Building a customer experience funnel, identifying process issues and operational problems from the user lifecycle, and analyzing deep-seated causes.
• End-to-End Data Pipeline Construction and Maintenance (ETL & Pipeline): Using Presto/Hive SQL to process large-scale data, responsible for designing and maintaining Airflow DAGs, developing and optimizing Data Marts, monitoring data pipeline health, and ensuring data quality.
• Process Automation and Tool Development (Automation & Tooling): Using Python to develop automation scripts, integrating Slack, GitHub, Zendesk, Tableau, Presto, Confluence, and various internal APIs, and using/introducing LangChain, MCP Server to achieve automated updates and releases for various research, report generation, Quality Assurance, etc., reducing manual intervention and improving team efficiency.

Basic Qualifications  

• 3+ years of data analysis or data engineering experience, with the ability to handle complex SQL queries (Recursive CTE, Window Functions, JSON parsing).
• Possess business analysis sensitivity, capable of transforming vague business problems (e.g., "Why are customer complaints increasing?") into concrete data analysis projects.
• Familiar with Tableau Server, Power BI, or related report creation and operation.

Preferred Qualifications

• Familiar with customer service and ticketing system operational data structures: experience in data analysis for similar systems such as customer service, e-commerce, and logistics.
• Possess e-commerce or supply chain domain knowledge: understanding of e-commerce business models and logistics inventory logic.
• Possess practical Python development skills, capable of writing automation scripts, handling API integration, or performing data transformation.
• Familiar with Airflow or similar workflow scheduling tools, with practical experience in writing and maintaining DAGs.
• Familiar with version control tools (GitHub/Git), accustomed to Pull Request (PR) review and collaboration processes.
• AI/LLM application experience: experience using LangChain or internal AI tools to build auxiliary analysis agents or automated processes.

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

ABOUT THE ROLE

The Reliability Engineer will be working with the Peloton Hardware Design and Operations teams to lead our new product qualification testing and on-going reliability testing in a fast-growing global fitness business. You will lead Projects, troubleshoot, innovate, and make decisions to help Peloton ensure quality and safety as we continue to innovate our product offerings. You are an individual who is independent, highly motivated, super organized, hyper-flexible and enjoys working in a collaborative team environment to improve product quality.

YOUR DAILY IMPACT AT PELOTON

• Participate the activity to build and maintain test plans for new product development and sustaining engineering activities, including sample size estimation and reliability goal
• Perform product validation and verification with off-the-shelf testing equipment as well as custom built machinery
• Manage ODM/OEM partners’ lab and third party lab to complete test task with their own test resource
• Participate test development projects to design, build, and automate custom test rigs/fixtures to interact with various pieces of exercise equipment
• Assist Validation lead to deliver Validation status and results regularly to facilitate tracking the progress with cross functional team
• Assist Validation lead to summarize Validation result with field failure rate estimation to help cross-functional team understand the margin impact
• Correspond with NY and Seattle based team with test reports and status updates , which will require morning/evening calls
• Collaborate with technicians for various testing activities
• Actively perform preliminary root cause/failure analysis to collaborate with & drive cross functional team to resolution
• Work with Validation lead to utilize statistical tools to compile the result into impact to real world application
• Work multi-functionally with other departments and capture the specific scope of request
• Standardize test documentation, including fixtures, test procedures, schematics and software program. Supervise and implement test processes and data flow
• Ensure safety protocols are followed & maintain lab equipment and inventory

YOU BRING TO PELOTON 

• 1 -3+ years relevant work experience of systematic product testing
• Education and/or equivalent work experience in Mechanical/Electrical Engineering - M.S. preferred
• Excellent communication skills, including Chinese, and English (Taiwanese preferred)
• 3D Modeling (Solidworks). Ability to read/create mechanical drawings 
• Statistical Analysis (Python, R, Minitab) is a huge plus
• Automation Skills (LabVIEW, or PLC programming experience) is a plus
• Familiar and experienced with JIRA, Confluence, and PLM system(Windchill) is a plus
• Six sigma certification preferred
• National Instruments LabVIEW certification preferred (CLAD, CLD, CLA)

#LI-CC2

#LI-CC2
#LI-Onsite

ABOUT THE ROLE

The Reliability Engineer will be working with the Peloton Hardware Design and Operations teams to lead our new product qualification testing and on-going reliability testing in a fast-growing global fitness business. You will lead Projects, troubleshoot, innovate, and make decisions to help Peloton ensure quality and safety as we continue to innovate our product offerings. You are an individual who is independent, highly motivated, super organized, hyper-flexible and enjoys working in a collaborative team environment to improve product quality.

YOUR DAILY IMPACT AT PELOTON

• Build and maintain test plans for new product development and sustaining engineering activities, including sample size estimation and reliability goal
• Perform product validation and verification with off-the-shelf testing equipment as well as custom built machinery. Lead the execution to keep the schedule on track
• Manage ODM/OEM partners’ lab and third party lab to complete test task with their own test resource
• Lead test development projects.Design, build, and automate custom test rigs/fixtures to interact with various pieces of exercise equipment
• Deliver Validation status and results regularly to facilitate tracking the progress with cross functional team
• Summarize Validation result with field failure rate estimation to help crossfunctional team understand the margin impact
• Correspond with NY and Seattle based team with test reports and status updates, which will require morning/evening calls
• Provide technical support to technicians for various testing activities
• Actively perform preliminary root cause/failure analysis to collaborate with & drive cross functional team to resolution
• Utilize statistical tools to compile the result into impact to real world application
• Work multi-functionally with other departments and prioritize work queues through scoping the request and capturing business impact
• Standardize test documentation, including fixtures, test procedures, schematics and software program. Supervise and implement test processes and data flow
• Ensure safety protocols are followed & maintain lab equipment and inventory

YOU BRING TO PELOTON

• 3- 5+ years relevant work experience of systematic product testing
• Education and/or equivalent work experience in Mechanical/Electrical Engineering - M.S. preferred
• Excellent communication skills, including Chinese, and English (Taiwanese preferred)
• 3D Modeling (Solidworks). Ability to read/create mechanical drawings
• National Instruments LabVIEW certification CLAD or practical automation project demonstrated
• Statistical Analysis (Python, R, Minitab)
• Automation Skills (LabVIEW, or PLC programming experience)
• Six sigma certification preferred
• Familiar and experienced with JIRA, Confluence, and PLM system(Windchill) is a plus

#LI-CC2

#LI-CC2
#LI-Onsitec

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

Location: This is an office based role. We expect the suitable candidate to be based in Toronto as you will be required to work on-site at our lab.

We are hiring a Data Center Infrastructure Engineer to build and maintain MAAS test labs. As a Data Center Infrastructure Engineer in Canonical, you will be responsible for the day-to-day management and operations of our lab in the Toronto area, which we use for Ubuntu server certification of US based silicon and server designs. You'll use software that deploys and configures servers and network switches to operate the data centre and update its configuration, make sure the hardware and cabling is perfectly organised and inventoried, handle hardware deliveries and their onboarding and commissioning. You will work with a mixture of hardware: cutting edge new silicon that Kernel Team and Partner Engineering teams work on to make them run Linux extremely well, as well as established hardware to make sure new versions of Ubuntu are smooth and fast. We run our data centres using software-driven operations, and you need to be familiar with Python software development to be effective in this role. If you love hacking in your home lab, have good Python skills, and are curious about data centre hardware, you will love this opportunity. 

The role entails

• Operate a fully automated server lab with the latest server and network silicon from leading vendors, remotely and while on-site, making sure it remains available to other teams.
• Maintain accurate inventory and layout of the hardware in the data centre.
• Receive, install and configure new hardware.
• Actively exercise MAAS functionality by using integrations with testing and scheduling software such as Testflinger. Report issues and assist in troubleshooting.
• Use your Python development skills to enhance software-driven operations of the data centre.
• Improve and extend hardware and network monitoring through automation.
• Collaborate with other MAAS engineers, other data centre hardware specialists, teams responsible for certifying hardware for Ubuntu, kernel engineers and other teams who use the hardware lab.

What we are looking for in you

• STEM Bachelor’s degree, preferably in Computer Science or Software Engineering
• Excellent organisational skills
• Attention to detail
• Data centre experience
• Linux Administration experience
• Python programming experience
• Ability to communicate clearly and effectively in English
• Ability to work with a globally distributed team of passionate engineers
• An exceptional academic track record from both high school and preferably university
• Willingness to travel up to 4 times a year for internal events

Nice-to-have skills

• Troubleshooting skills
• Systematic approach to testing
• Love for performance engineering

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

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Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

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#LI-hybrid

【About the Role】
CASETiFY is looking for an Assistant Finance Manager with the experience in inventory management (covering both retail stores and warehouses) and global import procedures. In this role, you will be responsible for inventory-related month-end closing, ensuring accuracy in billing, and overseeing invoice booking for the Taiwan entity.
While based in Taiwan, you will also support the Global Finance Team on key inventory management and optimization projects.
Reporting to the Finance Manager, you will play a vital role in maintaining financial integrity and supporting our global expansion.

【Responsibilities】
1. Inventory management:
- Review monthly inventory reports to ensure the accuracy, completeness, and reconciliation of quantity and unit price across all locations.
- Plan the periodic physical inventory counts and establish standardized SOPs. Conduct the analysis for inventory variances and improve the inventory turnover.
- Assist in the integration of "Billing, Receiving, and Shipping" reconciliation processes for into the ERP system to accelerate monthly closing.
- Responsible for monthly reconciliation between purchase invoices and import declarations.
- Perform the COGs calculations and gross margin analysis across various sales channels. Prepare management reports to support strategic decision-making.
- Assist overseas branches in optimizing inventory control processes and cost analysis modules.

2. Accounting Operation & Compliance Review:
- Assist in reviewing daily accounting entries for Taiwan operations to ensure compliance with GAAP and local tax regulations.
- Conduct the monthly inventory and cost-related accounting procedures to ensure the accuracy of cost reflections across all channels.
- Coordinate with external auditors for year-end audits and data preparation.
- Ad-hoc project support assigned by the manager.

【Requirements】
1. Minimum 5 years of experience in accounting or accounting firm, with at least 2 years specializing in inventory management and cost accounting.
2. Experience in e-commerce business, retail industry or global accounting is an advantage.
3. Knowledge of Accounting Software; Knowledge in Netsuite accounting system is a plus.
4. Excellent communication and interpersonal skills to collaborate with global teams and cross-functional stakeholders.