Who We Are 

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Escalations team offers a single point-of-entry for all user escalations raised by Stripes on behalf of a user. This team is accountable for all user escalation resolutions by either direct responsibility for resolution or by partnering with other support and non-support teams to facilitate a resolution. We aim to help users find speedy issue resolution and alleviate confusion and unnecessary effort from non-Support Stripes to do this. We will dig into specific user escalations to find top drivers for our most frequent and painful issues affecting our largest users as well as analyze the experience for the broader subset of users. 

Ultimately, these cases often shine a light on points of failure within Stripe, and the User Escalations team has the opportunity to create transformative user experiences, while also helping edit Stripe to rectify the structural issues that resulted in the escalation in the first place.

This is a high visibility, high impact role, with the responsibility to work with users and cross functional stakeholders, all while helping build this team from the ground up.

What you’ll do

In this role, you will play a vital part in addressing user escalations at Stripe, focusing on swift and effective resolution. You’ll engage directly with users and the reporters of the escalations, while also collaborating with product and engineering teams to ensure user issues are resolved effectively. Additionally, you will leverage data and insights to identify trends, root causes and drive support  improvements across the wider organization. 

Responsibilities

• Respond to incoming User Escalations from Stripes in a timely manner (within agreed service levels) as well as triage, scope, and support to resolution
• Communicate directly with users to solve the most painful problems, via email and phone 
• Be accountable for timely and accurate resolution for all User Escalations within agreed service levels
• Directly, or in partnership with other Stripe teams, drive fast resolution and demonstrate extreme ownership in solving users issues completely
• Conduct thorough, data-driven root causes analyses of escalations, and work with partner teams to validate findings
• Share findings and insights with leaders through forums and presentations
• Collaborate with partner teams to identify remediations to address root causes of escalations and drive change from a users’ first mentality 
• Challenge the status quo, identifying how and where Stripe needs to improve to better serve users
• Help build the team and process from the ground up 
• Support training and socialization efforts for process adoption across Stripe
• Build relationships with partner teams and drive accountability for completion of remediations
• Understand and help influence the relevant product roadmaps that will address the most frequent user escalations

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 2+ years of experience in a user support (customer facing) role
• Prior experience in troubleshooting and working on short SLA cases / escalations.
• Prior experience working on projects or process improvement initiatives
• Sound judgment and impeccable attention to detail
• Deep sense of customer care and users-first perspective 
• Unflappable, exothermic energy under pressure 
• Comfort with ambiguity and a proven ability to create order out of chaos by building processes that help the team run better and deliver a better user experience 
• Solid stakeholder management skills and an ability to influence others to drive progress
• A sense of urgency and a drive to see issues through to resolution

Preferred Qualifications: 

• Experience leading multiple concurrent projects
• Analytical rigor and the ability to use data to inform decisions; comfort with SQL is a plus 
• Experience in large / enterprise users is a plus.

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Department: Treasury

The Role: Senior Associate, Treasury Operations

The Senior Associate, Treasury Operations will be a key contributor in the overall evolution of Gemini’s Payments ecosystem and a critical participant in the implementation of best-in-class payments architecture and operations processing infrastructure. The person in this role will be tasked with maintaining all customer fund flows in and out of our bank accounts, while also preparing monthly summaries and journal entries for global customer cash to be used in financial reporting. They will assist in streamlining current payment processes, as well as assist in the rollout of future Payment products. This position requires an individual that is highly motivated and well organized, thinks critically and independently, maintains a ‘roll-up the sleeves’ philosophy, and thrives in a cross-functional, fast-paced, and intellectually stimulating atmosphere.

Responsibilities:

• Process all funds from/in and to/out of customer accounts
• Reconcile daily customer cash transactions and prepare monthly accounting summaries & journal entries
• Participate in new product integrations
• Assist Gemini's Customer Support team with addressing customer issues related to fund transfers
• Collaborate with Gemini's Finance Tech and Project Management teams to assist in implementing new customer payment rails and appropriate cash reconciliation procedures

Qualifications:

• 5+ years Cash Management/Accounting experience (or similar operations)
• Bachelor's Degree
• Knowledge of FedWire, ACH, SWIFT, FPS, CHAPS, and SEPA a plus
• Strong written and oral communication skills
• Ability to function independently and efficiently
• Organized with the ability to multitask

It Pays to Work Here

We take a holistic approach to compensation at Gemini, which includes:

• Comprehensive health plans covered at 100% for employees and dependents
• Long-term incentive in the form of a new hire equity grant
• Paid Parental Leave
• Competitive paid time off

In Singapore, we have a hybrid work policy. Employees are expected to work from the office part of the week. We believe our hybrid approach increases productivity through more in-person collaboration where possible.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

Please note that this is a 24/7/365 team. Your shift will be 9AM - 6PM SGT.

What You’ll Do:

The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. 

About the Role:

As a Senior Cloud Support Engineer at CoreWeave, you'll be on the front lines of a technological revolution, empowering our customers to harness the full potential of our advanced Kubernetes-powered HPC cloud infrastructure. You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a Kind.

In this role, you will:

• Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave.
• Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA).
• Develop and deliver training sessions to improve the team’s proficiency and efficiency in resolving customer issues.
• Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes.
• Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices.
• Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions.
• Contribute to refining processes, workflows, and playbooks for handling complex customer challenges.
• Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches.
• Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides.
• Enhance the support team’s knowledge of CoreWeave’s products and services through continuous learning initiatives.
• Includes consistent shift work with participation in on-call rotations. Occasional after-hours and holiday coverage required.

Who You Are:

• Have a Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position
• At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles
• Proven hands-on work experience with Kubernetes
• Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration
• Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback
• Experience with observability tools such as Grafana
• Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes
• Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes
• Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences
• Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions

Preferred:

• CKA Certified 
• Demonstrated experience with training, coaching, and creating onboarding materials.
• Operates in a fast-paced, global, 24/7 support team environment
• Ability to collaborate across different time zones
• On-site office environment, hybrid, or remote options depending on location
• Flexible to travel up to 10% (~25 days/year)

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• You love to dive into problems, test for solutions, and enjoy engaging with customers.
• You’re curious about AI.
• You’re an expert in providing outstanding technical support and have strong competencies in Kubernetes and Linux.

The base salary range for this role is $100,000 to $160,000 SGD. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). 

#LI-DNI

About OKX:

About the team:

As a mobile software engineer, you will build and maintain a core OKX app with millions of daily active users. You will work cross-functionally with design, product and other engineering teams to identify customer needs, and ship high-quality new features through fast iterations. This is an opportunity to learn the full life cycle of crypto mobile applications including pro/retail trading, asset management and wallet.

Role Purpose

As a Senior Backend Software Engineer (Fixed Term Contract) within Boku’s Engineering organisation, you will be one of a small group of engineers delivering new products as part of Boku’s Innovation department. A new suite of products being built from the ground up. This is a greenfield development engagement: the work is scoped to designing and building new software, not maintaining or extending existing production services. You will work in a small, high-autonomy team with a clear remit and a defined delivery horizon, reporting to the Head of Product and Engineering.

Key Responsibilities

Backend Engineering

• Design and build production-grade services using Java and Spring Boot, targeting high throughput, low latency, and high availability (99.99%+).
• Implement and evolve RESTful/gRPC/MCP and event-driven APIs supporting payment initiation, callback handling, reconciliation, and settlement flows.
• Build for fault tolerance and resilience: circuit breakers, retry logic, idempotency, and graceful degradation under load. Maximum observability and telemetry at the core of the build to ensure easy support.
• Optimise service performance through profiling, load testing, and careful data access layer design (SQL and NoSQL).
• Collaborating with colleagues and off-shore development teams providing code-reviews and guidance as necessary to team members and development studios.

Payment Systems

• Build the core components of Payout, Card Processing and FX systems from scratch, including a payout processing engine, AI agent treasury orchestration layer, and cash forecasting service. This work is entirely new development and there is no existing codebase to maintain or inherit.
• Contribute to PCI DSS compliant system design and implementation, including sensitive data handling, audit logging, and access control.

Frontend Contribution

• Contribute React-based frontend components for internal tooling, operational dashboards, and merchant-facing interfaces where required.
• Work with Product and Design to deliver functional, well-tested UI features that meet Boku's quality bar.

FX & Treasury Integration (Desirable)

• Support integration with FX data sources including Bloomberg feeds, for use in real-time rate pricing, settlement FX, and treasury risk tooling.
• Contribute to cash position and FX exposure monitoring services, working alongside Finance and Treasury stakeholders.

Reliability & Operations

• Instrument projects with observability from day one: structured logging, distributed tracing, metrics, and alerting built as part of the product, not retrofitted. On-call and incident management for existing Boku production services are outside the scope of this contract.
• Instrument services with structured logging, distributed tracing, and metrics; contribute to SLO/SLA definitions and alerting.
• Set up CI/CD pipelines, container build configuration (Docker/EKS), and code quality gating (SonarCloud, SAST) as new infrastructure built to Boku’s engineering standards and handed over as part of the finished product.

Key Skills, Experience and Competencies

Required

• 5+ years of backend engineering experience, with deep expertise in Java and the Spring Boot ecosystem (Spring MVC, Spring Data, Spring Security).
• Demonstrable experience building and operating high-throughput, high-availability distributed payment or financial services systems.
• Strong understanding of payment system architecture: idempotency, exactly-once delivery, reconciliation, and settlement flows.
• Experience with relational databases (PostgreSQL, MySQL) and messaging systems (Kafka, RabbitMQ, or equivalent).
• Familiarity with container-based deployment (Docker, Kubernetes/EKS) and CI/CD pipeline tooling (GitHub Actions or equivalent).
• Experience with PCI DSS compliant system design and secure coding practices.
• Strong communication skills; ability to work effectively with Product, Architecture, and Operations in a globally distributed team.

Preferred

• React frontend development experience sufficient to contribute to internal tooling and dashboards.
• Experience integrating with Bloomberg data feeds (BFIX, B-PIPE, or similar) or other real-time FX data sources.
• Background in FX processing, treasury systems, or multi-currency settlement.
• Experience with financial messaging standards (ISO 20022, SWIFT MT/camt formats).
• Prior work in a payments processor, PSP, or fintech operating across multiple markets.

AI & Agentic Systems

• Practical experience building or integrating LLM-powered features into production services, including prompt engineering, tool/function calling, and structured output handling via APIs such as Anthropic or OpenAI. Familiarity with AWS Bedrock is ideal.
• Experience designing or contributing to agentic workflows: multi-step autonomous processes where models plan, call tools, and act on results — including handling retries, failure modes, and human-in-the-loop checkpoints.
• Familiarity with MCP (Model Context Protocol) or similar tool-use frameworks for connecting AI models to internal APIs, databases, and external services.
• Comfortable using AI-assisted development tooling (e.g. Claude Code, GitHub Copilot, Cursor) as part of day-to-day engineering workflow, and able to reason critically about where AI assistance adds value versus where it requires human judgement.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
• 5+ years of professional software engineering experience in backend-heavy roles.
• Prior experience in a regulated financial services or payment processing environment strongly preferred.

Why Join Boku?

Impact: Work on payment infrastructure that processes billions of dollars annually, serving some of the world's largest digital commerce platforms across 65 countries.

Focus: A fixed term engagement with a clearly scoped remit, embedded within a high-calibre engineering team operating on greenfield and core platform work.

Culture: A collaborative, inclusive engineering culture that values craft, rigorous thinking, and delivery. Boku is a genuinely global company with deep expertise in local payment markets.

Benefits: Competitive day rate, flexible working arrangements, and Singapore-based team with global stakeholder exposure.

APPLICATION / TECHNOLOGY DELIVERY MANAGER

Important Information

Location: Singapore

RESPONSIBILITIES:

• Work with a team of subject matter experts, business analysts, architects and software developers to deliver projects and change requests. Provide solutions, cost estimates, functional and design specifications
• Manage business stakeholder’s expectation and establish best or alternative solutions that are feasible within the technology and timeline constraints 
• Review solution design and effort estimates from the team and prioritize projects and change requests assigned to the team
• Drive consistency in solution design and delivery across applications and development teams
• Manage delivery of initiatives – projects and change request. Responsible for planning, manage vendor and in-house development, solutioning, implementing and maintaining software applications systems. 
• Drive adoption of methods (E.g. Agile) and industry practices to improve quality and productivity outcomes
• Select, train, develop and manage technical team members in a conducive team environment
• Lead multi-vendor teams to successfully deliver solutions, manage multi-vendor teams to work amicably to support the bank’s commitments
• Work with Test manager to formulate comprehensive system test plan aligned with project scope/Change request, quality requirements and targets
• Anticipate and resolve any development issues or risks either independently or together with the relevant stakeholders and propose alternative solutions as necessary
• Resolve issues ensuring escalation and communication to stakeholders as necessary
• Lead or contribute to cross-team improvement initiatives relating to methods, tools, people, architecture, project management and governance

REQUIREMENTS:

• Strong IT delivery experience implementing large‑scale, highly available applications, preferably in payment processing, entitlements, and orchestration solutions.
• At least 10–15 years of experience in application development and maintenance, with full SDLC exposure, including hands‑on systems development, coding, writing functional/technical specifications, and testing.
• Solid foundation in service‑oriented technologies, capable of understanding service interdependencies and driving technical solutions for multi‑tiered systems.
• Hands‑on experience in Core Java and integrating open‑source libraries.
• More than 10 years of experience in designing, developing, and implementing applications using microservices architecture, RESTful APIs, and container technologies.
• Strong application performance tuning skills, including optimizing garbage collection, JBoss EAP setup, and MQ configuration for peak performance
• Good understanding of various software development methodologies and experience transitioning from Waterfall to Agile.
• Exposure to technologies including Java, Oracle, WebLogic/JBoss, Unix, OCP Platfiorms and MQ/ConnectDirect messaging.
• More than 5 years of experience:
  • Managing third‑party vendor relationships and offshore development teams to achieve business outcomes.
  • Operating at a manager level (or above) delivering global IT capabilities for a multinational company with budget responsibilities.
• Proven results‑oriented individual with strong delivery focus.
• Experience implementing and integrating third‑party solutions is preferred.
• Domain knowledge in Transaction Banking, Cash Management, and Payments is required.
• Strong understanding of payment rails and clearing systems, including:
  • RTGS (Real Time Gross Settlement)
  • MEPS+
  • Telegraphic Transfers (TT)
  • Cross‑border payments (e.g., SWIFT, correspondent banking)
• Knowledge of payment message formats and standards, including:
  • ISO 20022 (pain/pacs/camt)
  • SWIFT MT series
• Ability to understand end‑to‑end payment flows, settlements, exceptions, and integration touchpoints across upstream and downstream systems.
• Experience with compliance and regulatory requirements related to payments (sanctions, AML screening, purpose codes, reporting) is advantageous.
• DevOps pipelines, CI/CD, and deployment workflows using Kubernetes, Kafka, Git, and JIRA‑based processes

KEY DOMAINS:

• Strong understanding of payment rails and clearing systems, including:
  • RTGS (Real Time Gross Settlement)
  • MEPS+
  • Telegraphic Transfers (TT)
  • Cross‑border payments (e.g., SWIFT, correspondent banking)
• Knowledge of payment message formats and standards, including:
  • ISO 20022 (pain/pacs/camt)
  • SWIFT MT series
• Knowledge in digital assets like tokenized assets / deposits, stablecoin and wallets build using DLT/Blockchain technologies is preferred

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience. 

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As a Manager, Treasury, reporting directly to Riot’s Central Treasury Team, you will help develop the Treasury function for our Singapore publishing operation, including the cash management and payment operations. As a Treasury professional sitting on the local Enterprise team, you will oversee all cash management operations, including cash investments, in the SEA region. You will be an expert in in-house banking and have demonstrated experience automating cross-border treasury operations with knowledge of monetary policies and foreign currency transactions. As an important advisor to Riot’s international offices, you will make immediate important decisions regarding funding and optimization of cash balances. Your work will help develop and implement new procedures for the sustainability of Riot’s growth.

Responsibilities:

• Implement an integrated bank account structure across the SEA publisher (Multiple entities)
• Manage Riot’s bank relationships in the region, including asset managers and commercial bankers. 
• Work with Riot’s local and international cash management banks to create automated payment structures for Accounts Payable and Payroll operations.
• Prepare regional cash forecasts, working across the SEA publisher to obtain and analyze cash trends and forecast variances
• Manage Intercompany settlement process for SEA publisher
• Coordinate and manage the capital funding strategy across SEA entities
• Initiate short-term cash investments and ensure daily compliance with investment guidelines
• Manage FX transactions across SEA publisher and identify opportunities for strategic ST hedging of cash flows and balance sheet exposure (+8 currencies)
• Manage the bank account documentation; coordinating with legal dept. on bank resolutions with authorization levels, and managing the bank KYC process for legal compliance
• Implement and manage local Credit Card programs
• Support Strategic Finance and Strategic Sourcing Teams with financial analysis and contract negotiations
• Support Riot’s accounting group on all financial reporting matters and Riot’s annual audit locally
  • Reconciliation of local cash accounts
  • Coordinate local audit requirements with local banks
• Manage Riot’s insurance programs in SEA; ensure compliance with all policy subjectivities and local compulsory requirements

Required Qualifications/Skills:

• Minimum of 5 years of International Treasury experience
• Bachelor's Degree in Finance or Accounting; MBA in Finance preferred
• Knowledge of foreign currency instruments
• Knowledge of payment systems, including SWIFT, GIRO, Real Time Payments (RTP), FAST and PayNow 
• Experience with integrated Treasury Management Systems (TMS) 
• Excellent communication skills
• Strong analytical skills, including advanced spreadsheet and modeling capabilities

Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously. 

Core skills: Technical Support,  troubleshooting, video technology, problem solving, Streaming Media, Video Streaming Workflows, Cloud, SaaS

Bitmovin is a global Series-C SaaS scale-up that provides award-winning video streaming technology to world-renowned brands, including Disney, Warner Brothers Discovery, BBC, Red Bull Media House, Hulu, and The New York Times, to name just a few. 

At Bitmovin, we know that to be the best, we have to have the best people. So we are an inclusive, flexible employer of some of the most impressive and diverse talent across the globe, with a culture that enables you to see success by being your best self.

Our Software Support team is looking for a Software Engineer in Support to be the technical voice of our products in post-sales technical support activities. We seek to maximise the value our customers gain from our products in media compression, playback, and analytics.

Your Impact

You will make an impact that matters by:

• Becoming intimately familiar with customers’ integration and use of Bitmovin products in their video workflows to assist in problem identification and resolution
• Having experience in software development of Web-Applications with JavaScript OR Java, foundational knowledge of Swift, Kotlin, Python
• Triaging and troubleshooting reported support cases to determine root causes and find potential solutions or workarounds
• Being the voice of Bitmovin to customers, including industry leading Video Streaming content providers, and advocating for those customers’ needs within Bitmovin
• Establishing a trusted advisor relationship with customers, offering custom solutions to address reported problems, providing recommendations and training while taking named technical ownership of key growth and strategic accounts within the region, in partnership with Customer Success Managers

It would be great if you have experience in

• Support or other service-oriented customer-facing roles
• Excellent written and verbal communication, love for communicating with people
• Software development and troubleshooting complex technical issues, as well as researching and offering solutions, including potential workarounds
• Using Support/CRM tools such as Zendesk, Jira Service Desk or similar
• Video compression and/or playback technologies
• Fluent in English (Written and spoken)

It would be even better if you had

• Experience with mobile development
• Experience with Video encoding
• Experience with Git and CI/CD processes
• Knowledge of DevOps methodologies and appreciation for the value that technologies like Serverless and Kubernetes bring to the software deployment and development process
• Experience in Linux systems administration 
• A desire for a career path as a Solutions Engineer or Solutions Architect, as opposed to contributing to core product development

Why do this at Bitmovin

There is a lot on offer here:

• View the benefits on our Careers Page
• Get to know our outstanding culture showcased on LinkedIn
• Check the employee reviews on Glassdoor

Apply for the role, and let’s get talking!

 For all of our roles, we are willing to offer flexible working arrangements to support everyone’s unique circumstances.

About OKX:

About the team:

As a mobile software engineer, you will build and maintain a core OKX app with millions of daily active users. You will work cross-functionally with design, product and other engineering teams to identify customer needs, and ship high-quality new features through fast iterations. This is an opportunity to learn the full life cycle of crypto mobile applications including pro/retail trading, asset management and wallet.

Summary: Join a leading non-custodial wallet provider committed to bringing the next billion users into the world of decentralized finance (DeFi). We are seeking a talented mobile application developer to build high-security mobile applications and implement advanced biometric authentication and secure key storage solutions.

Responsibilities:

• Develop and maintain high-security mobile applications using React Native, Swift, or Kotlin.
• Implement and enhance biometric authentication features to ensure user security.
• Design and manage secure key storage systems.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Troubleshoot and debug to improve application performance.
• Stay updated with emerging technologies and propose enhancements to improve user experience.

Required Skills:

• 3+ years of experience in mobile application development using React Native, Swift, or Kotlin.
• Strong understanding of mobile security principles and best practices.
• Experience with implementing biometric authentication.
• Knowledge of secure key storage methodologies.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.

Enterprise Sales Executive - Payroll / Mass Payments

We are currently looking for an enthusiastic, results-oriented Enterprise Sales Executive to play a pivotal role in the growth of our Asia wide client portfolio. This position will be located out of our Singapore office. The ideal applicant will have a strong track record of nurturing enterprise clients and designing bespoke, complex mass payment solutions to meet their diverse needs.

The right applicant will also possess a deep understanding of mass payment rails (e.g. CIPS, CHATS, SWIFT, FX management, API integrations) and how they can deliver effective and scalable outcomes for our clients. You will be responsible for creating and driving demand across multiple industry verticals including Payroll, Insurance, Pension, Expense Management etc, for our mass payments offering.

The Enterprise Sales Executive is a key individual contributor role, coordinating selling efforts with internal support and technical teams, and will operate at all organisational levels, including C-suite.

What we are looking for in the candidate:

• 3+ years of progressively complex hunting sales experience with a proven track record of consistently initiating & closing deals. Driving client outreach initiatives with tenacity and persuasiveness to make a direct revenue impact
• Experience in selling Payroll / Mass Payments solutions
• Capable of managing long sales timelines (6-12 months) and consistently ‘nurturing’ leads. Must be able to present and lead discovery meetings by using consultative questioning, active listening and a ‘challenger’ mind set, in order to steer conversations
• Effective at working with other stakeholders to ensure that the right resources and expertise are in place when pitching and nurturing clients
• Attention and orientation to detail, works well in multi-cultural environments, with excellent verbal and written communication skills.Hunter mindset with natural ease in initiating conversations with cold and warm prospects.
• Able to develop a sales pipeline on their own. A self-starter with the entrepreneurial approach to forming relationships, seeking out opportunities and pushing them through the sales funnel all the way to closing
• Identify creative strategies to engage customers and produce incremental revenue. Proven ability to cross/up-sell solutions to newly formed relationships and existing accounts
• Capable of creating and delivering presentations to C-Suite individuals whilst leading the meeting and identifying the needs of the clients
• Business fluent in written and spoken English. Other languages such as Mandarin and Cantonese are desirable but not a must. 

#LI-CD1

Role Purpose:

Our Solutions Engineers help customers understand how to get the best out of jumio’s products. They provide technical and functional expertise for our next-gen Jumio Platform, including our award-winning identity verification technology and powerful risk signals. in collaboration with colleagues from Sales, Product, Engineering, Account Management, and Marketing.

Role Vale:

Increase pipeline conversion rates to grow revenue, and ensure high levels of customer satisfaction are just some of the high-value outputs from the Solutions Engineer. You will play a major role in improving and expanding the existing processes such as pre-sales technical presentations, product testing, integration, and customer onboarding. You are the subject matter expert for how our solutions can add value to the customer's user journey, specifically through the web, mobile SDK, and different API channels. Your performance has a direct impact on the overall sales team's effectiveness. Ultimately, it's about helping to drive continued growth and success while growing your own career.

Example Responsibilities:

• Lead the pre-sales activities, including asking investigative questions to understand the intended use case and propose recommendation(s) on how best to implement our solution to meet their requirements
• Creating and leading customer-facing technical presentations
• Deliver live demo, showcasing our technical capabilities and the best of Our solution
• Actively aiding the Bid Management team in the completion of solution proposals, RFPs, and RFIs
• Managing the onboarding of enterprise customers from kick-off meetings with business and project teams to Going Live
• Provide technical and functional subject matter expertise for Our suite of products and APIs.
• Working closely with Product Management, Marketing, and other business units to maintain and improve the technical and functional knowledge of existing and new product features
• When required, deliver a bespoke demo for selected customers

Experience and Qualifications:

• Proven professional experience of 5+ years in Technical Pre-sales, Technical Implementation Management, or Technical Consulting roles, including exposure to complex environments
• Strong customer-facing experience, used to interacting with all levels and departments across enterprise customers
• Strong presentation and customer-facing skills combined with excellent verbal and written communication skills in English and Chinese (Mandarin)
• In-depth technical knowledge, including web or mobile programming (iOS, Android) and scripting languages (including, but not limited to Java, Objective C, .NET, Swift, XML, and PHP)
• Experience in integration APIs
• Comfortable in a rapid growth environment with high degrees of autonomy and ambiguity - used to navigating the challenges and opportunities in a start-up or scale-up business

Great to have Experience and Qualifications:

• Existing knowledge of the ID verification, AML, or KYC market and the competitive landscape
• Knowledge of user digital onboarding, payment, and/or risk management systems
• Degree education in a relevant field (e.g., Computer Science, Engineering)
• A 'customer success' mentality, able to make using our products as painless and positive as possible for customers - leading to increasing volumes of transactions

@Work:

Jumio Singapore office is located in Suntec City. It is the APAC headquarters comprising a small team of energetic, motivated staff members across sales, consulting, marketing functions. It is a friendly, social culture where everyone comes together to celebrate each other’s success and provide support in resolving challenges.

• Honest
• Positive
• Knowledgeable
• Caring
• Listening
• Energy