KYC Onboarding Analyst - Ebury Institutional Solutions (EIS) vertical

Work Pattern: Singapore Office (4 days in office / 1 day from home) 

In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients, including Trust & Corporate Service Providers, MiFID clients, Funds, and Special Purpose Vehicles (SPVs). You will play a crucial part in the Ebury onboarding process, ensuring compliance with all relevant legislative and regulatory requirements while maintaining direct contact with clients to effectively communicate our onboarding standards.

Your keen analytical skills will be essential as you identify complex ownership structures and financial transaction patterns, allowing you to make informed risk-based decisions on client applications. You'll thrive in a fast-paced environment, managing your own portfolio of cases and collaborating with various teams to streamline processes and enhance client experiences.

With a minimum of 2 years of experience in CDD and EDD, you will bring a comprehensive understanding of financial crime typologies and a proactive mindset to our dynamic team. If you are highly organized, detail-oriented, and possess excellent communication skills, we want you to be part of our mission to make Ebury a leader in financial services.

Join us in shaping a secure financial future for our clients while advancing your career in a supportive and innovative environment. Apply now to become an integral part of our Onboarding team at Ebury!

Responsibilities: 

• Safeguarding Ebury, our existing Clients and prospective Client relationships from financial crime risk - including money laundering, terrorist financing, bribery and corruption, fraud, sanctions risk, tax evasion and reputational risk 
• Performing anti-financial crime checks as part of the Ebury Onboarding process for corporate clients in compliance with relevant legislative, regulatory and internal requirements 
• EIS collaborates with a diverse range of clients, including Trust & Corporate Service Providers, MiFID clients, Funds, and SPV’s. 
• Comprehensive CDD and EDD checks for EIS clients, including the KYC process, identification and analysis of complex ownership structures, financial statements and transaction patterns 
• Comprehensive knowledge of funds, trusts and SPV’s 
• CDD/EDD analysis across all types of legal entities and business sectors in a variety of jurisdictions with an emphasis on local clients 
• Direct contact with clients 
• Presentation of Ebury’s onboarding requirements to clients in a clear and compliant manner 
• Identification of red flags and exposure to financial crime risk, including escalation to Compliance and Senior Management where required 
• Making risk-based decisions to onboard or reject applications 
• Efficient management of a personal portfolio of onboarding cases 
• Ability to function and communicate effectively in a multi-jurisdictional environment 
• Proactive follow-up with clients and sales representatives to ensure timely completion of onboarding analysis 
• Documenting client files in a structured format compliant with internal requirements 
• Identifying opportunities for improvement within the onboarding process
• Support ad-hoc projects within the department and wider business as required 
• Validation of checks carried out by other members of the team
• Support in training delivery 

Requirements: 

• Business fluent in written and spoken English and Mandarin.
• Minimum of 2 years of experience conducting CDD and EDD with corporate clients.
• Understanding of CDD specific to complex entity types, including Funds and Limited Partnerships 
• Advanced knowledge of red flags and financial crime typologies relevant to the payments, FX space and Institutional space 
• Proactive, with the ability to work effectively within a fast-paced and high-pressure environment 
• Highly organised, with the ability to work to deadlines, multi-task, and prioritise and re-prioritise workload as needed 
• Diligent, with excellent attention to detail 
• Effective critical thinking skills, with the ability to find solutions to problems independently 
• Strong communication skills, both written and verbal including working alongside the Front Office 
• Co-operative, and comfortable working in a team environment, including remote teams 
• Curious and engaged, who takes ownership of their own learning journey by asking questions and seeking out new information 
• Adaptable, with the ability to cope with changing products, processes and procedures 
• Motivated and driven, with a desire to make Ebury a success
• Experience of direct client contact within financial services is a plus

#LI-Hybrid

#LI-FM2

Enterprise Sales Executive - Payroll / Mass Payments

We are currently looking for an enthusiastic, results-oriented Enterprise Sales Executive to play a pivotal role in the growth of our Asia wide client portfolio. This position will be located out of our Singapore office. The ideal applicant will have a strong track record of nurturing enterprise clients and designing bespoke, complex mass payment solutions to meet their diverse needs.

The right applicant will also possess a deep understanding of mass payment rails (e.g. CIPS, CHATS, SWIFT, FX management, API integrations) and how they can deliver effective and scalable outcomes for our clients. You will be responsible for creating and driving demand across multiple industry verticals including Payroll, Insurance, Pension, Expense Management etc, for our mass payments offering.

The Enterprise Sales Executive is a key individual contributor role, coordinating selling efforts with internal support and technical teams, and will operate at all organisational levels, including C-suite.

What we are looking for in the candidate:

• 3+ years of progressively complex hunting sales experience with a proven track record of consistently initiating & closing deals. Driving client outreach initiatives with tenacity and persuasiveness to make a direct revenue impact
• Experience in selling Payroll / Mass Payments solutions
• Capable of managing long sales timelines (6-12 months) and consistently ‘nurturing’ leads. Must be able to present and lead discovery meetings by using consultative questioning, active listening and a ‘challenger’ mind set, in order to steer conversations
• Effective at working with other stakeholders to ensure that the right resources and expertise are in place when pitching and nurturing clients
• Attention and orientation to detail, works well in multi-cultural environments, with excellent verbal and written communication skills.Hunter mindset with natural ease in initiating conversations with cold and warm prospects.
• Able to develop a sales pipeline on their own. A self-starter with the entrepreneurial approach to forming relationships, seeking out opportunities and pushing them through the sales funnel all the way to closing
• Identify creative strategies to engage customers and produce incremental revenue. Proven ability to cross/up-sell solutions to newly formed relationships and existing accounts
• Capable of creating and delivering presentations to C-Suite individuals whilst leading the meeting and identifying the needs of the clients
• Business fluent in written and spoken English. Other languages such as Mandarin and Cantonese are desirable but not a must. 

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