About the role

Roku is building the future of advertising measurement and data collaboration—and we need a product leader who can help us get there. In this role, you'll sit at the intersection of Roku's proprietary data assets, privacy-enhancing technologies, and the broader advertising ecosystem. Your mission: enable advertisers to prove that their campaigns deliver real business outcomes through trusted measurement and secure data collaboration.
You'll partner with the industry's leading measurement vendors (Nielsen, Videoamp, iSpot, HAUS, Kochava, and more) and work with cutting-edge cleanroom technologies (Snowflake, LiveRamp, AWS Clean Rooms) to deliver a closed-loop system where advertisers can plan, measure, and optimize with confidence. This is a unique opportunity for a mid-career product manager to shape how Roku works with the advertising ecosystem, craft products that drive measurable and provable advertiser outcomes, and establish yourself as a trusted partner across agencies, brands, and measurement providers.
If you're energized by complex technical challenges, passionate about advertising's evolution toward privacy-safe data collaboration, and ready to help Roku "Get Credit for Our Ads" through trusted, identity-driven measurement—this role is for you.

For California Only - The estimated annual salary for this position is between $125,375 - $261,600 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Drive Data Collaboration Strategy & Execution
• Own the product roadmap for Roku Data Cloud (RDC), our framework designed to facilitate seamless collaboration within the media ecosystem using Roku's proprietary data
• Partner with cleanroom technology providers (Snowflake, LiveRamp Clean Room, AWS Clean Room, Habu, InfoSum) to design and launch privacy-safe data collaboration capabilities
• Define and prioritize advertiser and agency use cases including audience planning, campaign measurement, closed-loop attribution, and incrementality testing
• Translate technical data structures and query logic into intuitive product experiences that empower marketers to activate Roku data securely
• Navigate the advertising identity ecosystem, working with onboarder identity solutions and direct PII matching approaches to enable precise audience targeting and measurement
• Expand 3rd Party Measurement Ecosystem
• Build and maintain strategic partnerships with the measurement vendor ecosystem including audience measurement (Nielsen, Videoamp, iSpot), attribution providers (Northbeam), mobile measurement partners (Kochava, Appsflyer), and incrementality testing platforms (HAUS, Measured)
• Own the product strategy for integrating measurement capabilities into Roku's ad platform, including server-to-server integrations, pixel-based tracking, and ad serving standards (VAST/VMAP)
• Work cross-functionally with engineering, data science, sales, and partnerships to prioritize measurement integrations that drive advertiser outcomes
• Evangelize Roku's measurement capabilities to agencies, brands, and industry bodies—becoming the trusted voice for how Roku proves advertising effectiveness
• Deliver a Closed-Loop Measurement System
• Design products that enable advertisers to measure campaign performance across planning, delivery, and optimization phases
• Champion privacy-enhancing technologies (PETs) that allow secure multi-party computation without exposing raw data
• Collaborate with data engineering and analytics teams to ensure measurement methodologies are rigorous, defensible, and aligned with industry standards
• Support sales and client success teams with technical expertise, helping them articulate Roku's measurement value proposition
• Drive Product Excellence
• Define product requirements, user stories, and acceptance criteria for complex technical features
• Work closely with engineering teams to balance technical feasibility with business impact
• Analyze feature performance using data, customer feedback, and market trends to inform iterative improvements
• Communicate product strategy, roadmap, and progress to executive leadership and cross-functional stakeholders

We’re excited if you have

• 4+ years of product management experience, with at least 2 years in advertising technology, measurement, or data platforms
• Data Collaboration Expertise: Strong working knowledge of cleanroom solutions (Snowflake Clean Room, LiveRamp Clean Room, AWS Clean Room) and privacy-enhancing technologies; hands-on experience with data structures, query logic, and SQL
• Measurement Ecosystem Knowledge: Deep understanding of measurement methodologies (audience measurement, attribution, incrementality testing, marketing mix modeling) and the vendor landscape
• Technical Fluency: Familiarity with measurement integration methods (server-to-server, pixel-based) and ad serving standards (VAST, VMAP)
• Advertising DNA: Understanding of advertiser and agency use cases for data collaboration including audience planning, campaign measurement, and closed-loop attribution
• Identity Ecosystem: Knowledge of how identity works in advertising, including onboarder solutions, PII matching, and privacy-safe approaches to audience addressability
• Proven ability to work cross-functionally with engineering, data science, sales, partnerships, and executive stakeholders
• Strong written and verbal communication skills—you can explain complex technical concepts to both technical and non-technical audiences
• Strategic thinker with strong execution skills: you can see the big picture and get into the details to drive execution

Nice to have

• Experience working with advertisers, agencies, or measurement vendors directly
• Background in data science, analytics, or data engineering
• Familiarity with privacy regulations (GDPR, CCPA) and their implications for advertising measurement
• Experience with marketing mix modeling (MMM), geo-testing, or other advanced measurement techniques
• Knowledge of programmatic advertising, DSPs, and ad server technologies
• Track record of launching products that integrate third-party APIs or platforms

About the team

The Accounts Product team owns the core account surface that underpins the Roku experience. We are responsible for the end‑to‑end account lifecycle—from frictionless setup and onboarding to providing a framework for personalization & content access, age assessment, user identity, robust account security, and account management. We partner closely with UX, Engineering, Trust, Legal, and other Product teams to deliver a cohesive experience that delights Roku streamers. 

About the role

As a Senior Product Manager, Account Foundations, you will work on some of the most interesting & complex account-related challenges in the industry. You will be responsible for driving vision and owning Roku’s broader accounts strategy, access/content controls, age assessment, account security, and account management. The ideal candidate has a strong background in solving complex content access, identity, age assessment, and security concerns for a scaled consumer platform, a solid technical background, and thrives in nascent and ambiguous environments. In this role, expect to partner closely with team members across Engineering, UX, Legal, and other Product teams within the organization. 
 
This position will be located at our office in San Jose and will report to the Director of Product, International, Privacy & Accounts. 

For San Jose Only – The estimated annual salary for this position is between $266,000 - $387,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you'll be doing

• Drive vision and own Roku’s broader accounts strategy 
• Develop strategy and oversee implementation of a platform-level access/content control & age assessment framework 
• Lead Roku’s consumer identity strategy & implementation 
• Evolve Roku’s account security strategy & implementation 
• Own Roku’s overall account management 

We're excited if you have

• Minimum of 10+ years of experience as a product manager/product lead for a scaled software and/or hardware consumer product/platform 
• Experience solving complex access/content control concerns, including age assessment & verification, as well as account security and user identity 
• A clear point of view on what it means to build great products that consumers love to use 
• Proven track record working with Engineering, UX, and Legal/Compliance teams to build cutting-edge consumer-facing products with significant compliance complexity 
• A strategic mindset & ability to extrapolate today’s compliance requirements into the future 
• Strong verbal & written communication skills 
• Excellent problem-solving skills and ability to work through complex, ambiguous problems independently 
• Balance data-driven decision making with intuitive judgment 
• Entrepreneurial mindset & ability to convince cross-functional stakeholders of your vision and execute against it 
• Bachelor’s degree, preferably in CS/Engineering or related technical/analytical discipline 

#LI-SR2

About the team

The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences in ways that broadcast TV and cable never could.

Roku Ads Manager is our answer to the growing demand in streaming advertising. Our self-serve platform just entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on scaling the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives. 

The Roku Ads Manager team is looking for a Sales Development Representative to help us scale our platform.

About the role

TV ads were once reserved for large national brands. Roku believes that it’s better for streamers, brands, and our company that all businesses have a path to advertising in streaming. Roku Ads Manager is our answer to democratizing streaming advertising, creating a self-serve path for businesses of any size to get their brand on the big screen.

Roku Ads Manager is looking for a Sales Development Representative (SDR) to help lead demand generation and client growth for our self-serve streaming ad platform. This role will join two existing SDRs and will play a crucial role in attracting and onboarding new advertisers, ensuring their success on the platform, and driving revenue growth.

Sound like fun? 

For Chicago Only - The estimated annual salary for this position is between 52,000 and 75,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Prospect and qualify inbound and outbound leads for Roku Ads Manager
• Educate potential advertisers on the benefits of streaming and our self-serve platform
• Collaborate with Account Executives to build and maintain a healthy sales pipeline
• Track and manage leads using CRM tools and outreach platforms
• Provide feedback to marketing and product teams to improve messaging and user experience
• Stay up to date on industry trends and Roku’s evolving ad solutions

We’re excited if you have

• 1–2 years of experience in a sales, business development, or customer-facing role
• A passion for advertising, media, or technology
• Excellent communication and interpersonal skills
• A self-starter mindset with strong organizational skills
• Experience with CRM tools like Salesforce or HubSpot (a plus)
• A collaborative spirit and a drive to learn and grow

#LI-LS1

#LI-Onsite

About the Team 

The Subscriptions Product team at Roku is focused on growing Roku’s subscriptions business by creating extraordinary experiences that allow our viewers to purchase and engage with subscription services. We collaborate closely with Engineering, UX, Legal, Business teams, and partners to deliver high-quality features and capabilities our users love.
 

About the Role 

We’re seeking a Senior Product Manager of Consumer Payments & Retention to own payment experience, compliance, and drive subscription retention efforts across the Roku ecosystem.  

For California Only - The estimated annual salary for this position is between $204,000 - $255,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing 

• Enhance the consumer facing experiences, wherever Subscriptions from Roku are available, for adding and updating methods of payment with a goal of increasing purchase conversion. This includes at time of device activation or account creation, and at critical points through the consumer journey
• Drive method of payment enhancements, giving users a choice on how they purchase on Roku 
• Define and ship retention mechanisms—smart cancellation save offers, win back pathways, and seamless discovery/subscription into other services 
• Run A/B tests to quantify the impact of features and capabilities across the payment and retention portfolio  
• Collaborate cross-functionally to operationalize payment and purchase compliance requirements in consumer flows and customer communications 
• Partner with Customer Care to design clear, fair refund experiences and policies that balance user trust with operational efficiency 
    

We’re Excited If You Have 

• 5+ years of Product Management experience; consumer subscriptions/streaming experience strongly preferred 
• Ability to engage deeply with Engineering on technical details to translate product requirements into scalable solutions; proven success delivering high-quality products on time 
• Reputation as a strong collaborator who listens, builds consensus, makes clear decisions, and writes thoughtful requirements 
• Track record of executing plans end-to-end: driving alignment, managing tradeoffs, and unblocking teams to ship reliably 
• Comfort with instrumentation and experimentation at scale: conversion, churn, payment success, and partner health metrics 
• Bonus: Proven track record shipping multi-country products: payments, tax/VAT/compliance, localization, and partner onboarding at scale
• Bachelor’s degree (in Computer Science or a related technical field), MBA preferred 

#LI-SR2

About First Connect:

First Connect Insurance Services is a digital platform providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with over 150 carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly and we plan to accelerate our growth.

Role Overview:

The Account Manager would oversee client relationships and business operations within a designated region. In this role, you will manage key accounts, drive regional growth, and ensure exceptional client satisfaction. Goal of this position is to increase agent knowledge & understanding and ultimately production with appointed carriers as well as expansion with other carriers. The Account Manager would also provide input and participate in gathering and creating reports relating to monthly production by carrier, market intelligence, market planning and communication of development of services and incentives to agents. You are well-versed in the P&C insurance realm and have an in-depth knowledge of the industry as a whole. You are great at building long-term agency relationships and detailed in training on new products, processes and best practices.

What You’ll Do:

• Serve as the primary point of contact for clients within the assigned region.
  
  
• Develop and maintain strong, long-lasting relationships with key stakeholders.
  
  
• Regularly schedules, coordinates and conducts agent training sessions on individual and regional basis.
  
  
• Achieve and exceed sales and revenue targets for the region.
  
  
• Identify opportunities for upselling, cross-selling, and new business development.
  
  
• Collaborate with the sales team to develop and execute regional strategies.
  
  
• Conduct regular account reviews to evaluate performance and strengthen relationships.
  
  
• Use data-driven analysis to identify trends and opportunities for growth.
  
  
• Schedules, coordinates and conducts monthly internal meetings with staff to address agent touch points and new carrier updates.
  
  
• Collects and communicates feedback from agent training sessions to appropriate department to drive improvements.
  
  
• Responsible for improving overall agency production by not only training new agencies but also identifying/removing obstacles in current agency production.
  
  
• Identify opportunities and conduct agency marketing visits with appointed agencies to stimulate higher production with on-site training on multi-market solutions.
  
  
• Completes quarterly carrier evaluations to include production levels and incentive recommendations.
  
  
• Responsible for knowledge of all Carrier Markets and Products, Commission Structures, Appointment.
  
  

Must Haves:

• Bachelor's degree or equivalent work experience.
  
  
• 5+ year's experience marketing P&C including marketing to Independent Agents.
  
  
• Must have experience training and developing agency staff.
  
  
• Must demonstrate ability to problem solve and communicate well.
  
  
• Must be able to understand and review agency qualifications for appointment and make recommendations for appointment or dismissal.
  
  
• Experience selling and marketing to large territories P&C personal lines and Commercial products including homeowners, and personal auto is a plus.
  
  
• Must possess excellent written and oral communication and organizational skills including formal presentation skills before both small and large groups.
  
  
• Must be based in or willing to work in the San Jose, San Francisco, or East Bay areas of California.

Benefits & Perks:

First Connect treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide our team with: 

• Multiple medical plans to choose from and 100% employer-covered dental; vision plans for our team members and their families.
• We also offer a 401(k) retirement plan, short; long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Work-From-Home Stipend – Employer-provided WFH equipment and an $85 monthly expense stipend to ensure you’re set up for success.
• Equity - This position is eligible for equity compensation
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge 

The base pay range for the role is $75,000 - $85,000 + Commission. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs, and market demands.

First Connect is an equal-opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.

Applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any First Connect applicant who requires reasonable accommodations during the application process should contact the First Connect People Team to make the need for an accommodation known.

Smartsheet is seeking a Learning Experience Designer to join our team. As a LxDesigner, you'll put our employees’ knowledge above all else and have a passion for creating learning solutions. You'll work on a motivated, supportive team with ownership of our internal learning and development products. Graphic design and knowledge of human-computer interaction are essential, and, of course, becoming a certified Smartsheet user is important to your success. 

You will report to our Manager, Learning Experience.This role is eligible for remote work within Costa Rica. You  must reside in Costa Rica.  

You Will:

• Develop creative, customer-centric, performance-based training materials.
• Manage learning product development projects, including scoping, managing Subject Matter Experts (SMEs), and working with other departments.
• Work with our Customer Excellence teams and SMEs to create storyboards/scripts and production-ready content that meet employees' needs.
• Report on and communicate the results of educational content to cross-functional stakeholders.
• Stay current on new learning approaches, behavioral science, and technology, and apply that knowledge to our learning products.
• Become a Smartsheet product expert
• Be an Administrator for the Learning Management System (LMS). Maintain systems, create user profiles, create usage reports, publish SCORM, video, and other digital content etc.
• Other job duties as assigned.

You Have

• 5+ years of combined experience building engaging educational content in various modalities in consultation with your stakeholders.
• At least 2 years of experience creating educational content for SaaS. 
• Strong grasp of adult learning principles.
• Proficiency in Articulate Storyline, Articulate Rise, and Camtasia
• Experience with digital content creation using Adobe Creative Cloud.
• A portfolio of eLearning, video, and graphic design projects. The portfolio should reflect graphic design skills with a clean aesthetic.
• Experience using ID strategies to launch digital training
• Experience managing and reporting on all curriculum and assessment data
• LMS administration experience, including eLearning publishing and learning assessments.
• Basic knowledge of web development (HTML5, CSS, JavaScript) is preferred.

Perks & Benefits:

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account

Teleworking options from any registered location in Costa Rica (role specific)

We are seeking an experienced Technical Writer to plan, develop, and maintain customer-facing content for the Smartsheet Help Center and internal product documentation. You'll partner with the product team to deliver and maintain documentation that serves as the foundation for customer and internal enablement. As a Technical Writer, you own documentation quality and strategy across our product knowledge base—enabling both customers and internal teams to self-serve and reducing support and training burden. You'll drive improvement initiatives across our documentation, learning tracks, guides, and video content, while managing rapid product changes.

You will report to the Manager, CE Enablement Knowledge Experiences based in the US. This role is eligible for remote work within Costa Rica. You  must reside in Costa Rica. 

You Will:

• Immerse yourself in Smartsheet's product line and gain an understanding of the technologies and features necessary for accurate documentation.
• Distill specification documents and internal technical specifications and use the information to create targeted, quality, customer-facing content. Deliverables include but aren’t limited to:
• Technical articles for the Smartsheet Help website (how to, reference, FAQ, troubleshooting) and/or API documentation on the dev website
• Content for eLearning modules or videos
• Internal documentation
• Visual aids for Help content (screenshots, gifs, etc.)
• Produce customer-facing video content, including scripting, recording, and light editing in collaboration with stakeholders and subject matter experts
• Work with Subject Matter Experts (SMEs) to ensure the technical accuracy of your work
•  
• Use AI tools to accelerate content production, improve quality, and scale output—applying established team workflows and experimenting with new approaches as the tooling evolves
• Track and report on your own project assignments and schedule, working towards hard deadlines
• Contribute to templates, processes, and standards that support consistent, scalable content production
• Review and compile internal change requests and customer feedback and use this information to recommend and implement content changes
• Work with the Web Team to suggest Help site improvements for both the end user and the writers who are publishing content
• Maintain the Smartsheet Help and Learning style guide
• Optimize content for discoverability via Search
• Work on improvement projects to implement content governance tools, improve processes, and document changes. 
• Other job duties as assigned.

You Have:

• 3-5  years of experience writing or editing content for a variety of audiences on the web
• A BA in English, Technical Communication, or a related discipline (or equivalent experience)
• Basic understanding of and ability to use HTML formatting
• Strong Command of English language both oral and written (C1 and above)
• Experience developing templates and processes for ensuring consistent delivery
• Understanding of SEO and GEO best practices
• Experience using analytics tools (Google Analytics, for example) to make impactful content decisions
• A passion for technology and familiarity with the benefits and challenges of working on a SaaS product 
• An ability to distill technical jargon and turn it into clear and professional language that is customer-focused
• Familiarity with video content production—scripting, screen recording, or light editing
• Experience creating screenshots and/or visual diagrams to promote understanding of complex ideas 
• Strong organizational skills and an ability to perform basic project management and prioritization tasks
• Experience with content production, for example, moving a document from a draft stage in one tool and formatting and publishing it to a CMS
• Experience using one or more content management systems (experience using Drupal 9 or newer is a plus)
• Demonstrated experience integrating AI tools into professional workflows, including building custom AI configurations (such as GPTs or Gems) and connecting LLMs to external platforms 
• A point of view on where AI is taking technical writing, incuding familiarity with AI writing tools and an interest in expanding how AI is used in content workflows
• Smartsheet Product Certification preferred by not required

Perks & Benefits:

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• Asociacion Solidarista with employee and employer contributions, as well as potential alliances with entities such as universities, gyms, etc.
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development, including access to Udemy online courses
• Company Funded Perks, including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role-specific)

We are seeking a Technical Marketing Senior Manager to join our System LSI - Custom SoC Sales and Business Development Team in San Jose, CA.  In this role, you will be responsible for identifying new opportunities for custom SoC (ASIC) business, conducting pre-shaping activities including technical requirements review and commercial discussions with potential customers, and building relationships with customers across the US market. This customer-facing role is highly cross-functional, where you will also manage day-to-day account management activities on both the technical and business sides with internal and external teams. We are seeking a high- energy professional with strong communication skills towards internal stakeholders and customers, as well as the ability to lead and develop new processes and ideas.  The successful candidate will thrive in a fast-paced, dynamic environment and be able to develop strategic relationships with customer teams. 

Location:  Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work Policy

Job ID: 42912

What You’ll Do

• Support the design-in activities and business operations by working with cross-functional teams across Engineering, Sales and Marketing teams to secure customer engagements.
• Act as local support interface for US customers for existing accounts and ongoing programs.
• Engage in engineering & commercial discussions with customers.
• Market survey and developing new customers and applications.
• Act as local POC for engineering/commercial VOC collecting and leading issue resolving by circling back internally with right internal POC.
• On-going and future projects reporting to both US and Korea Executives.
• Build relationships with internal stakeholder teams such as Marketing, Sales, Product Planning and development teams to know and understand S.LSI’s differentiated offerings and strategies.
• Work with customer teams to map their requirements to S.LSI offerings, identify potential gaps, and champion their cause by driving internal development teams to address their needs and deliver technical solutions.
• Develop and build relationships with customers’ teams to understand their technology needs, application requirements and jointly define the best silicon/platform solutions to enable customer’s products.

What You Bring

• Highly Technical Background with deep business acumen and the ability to synthesize technical and business information into clear, compelling executive-level presentations that influence internal and external stakeholders.
• Bachelor’s Degree in Engineering, Business, or related discipline and 10+ years of experience, or Master’s and 8+ years of experience. 
• Technical sales and/or Marketing experience, management experience, technical/customer program management, or field applications engineering experience.
• Both Pre and Post Sales Customer Support.
• Good understanding of Semiconductor Industry, especially in SoC (System on Chip).
• Understanding or past experience with ASIC design and manufacturing flow, including advanced packaging is a Plus.
• Ability to analyze customer’s problem and needs from the component to system and application level based on customer’s requirements and purpose the solution that maps out to Samsung LSI’s offering.
• Frequent work and meetings are required with Korea.
• Korean language proficiency is a plus but not required.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

#LI-MD1

The Prenatal Account Executive, San Jose/South Bay is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Qualifications:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

We are looking for a field-based professional Oncology Account Executive, San Francisco Bay Area with scientific and clinical expertise to support our oncology portfolio of liquid biopsy products. The position is responsible for driving sales volume for BillionToOne’s Northstar Liquid biopsy products and services, while cultivating relationships with oncologists and other members of the extended cancer care community in the designated geography. The Oncology Account Executive is a field based position and reports to a Regional Manager - Oncology.

Responsibilities:

• Increasing revenue and driving market development through direct sales to individual Oncologists
• Creating and implementing a strategic business plan to grow revenue quickly in your geography
• Sales efforts include effective prospecting and cultivating new business and maintaining key relationships

Qualifications:

• Bachelor's Degree or equivalent experience 
• Demonstrated successful sales track record (e.g., Presidents club, Chairman's club, Rookie of the Year, or a history of success - at or above goal for multiple quarters/years)
• Experience selling to medical providers
• Experience selling medical diagnostics, medical or surgical devices
• Lives within the defined territory and centrally located to defined accounts 
• Commitment to travel within defined territory 
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful

We will also consider candidates with the following backgrounds:

• Physicians Assistant (PA), Nurse Practitioner (NP) or Registered Nurse (RN) with experience ordering late stage cancer liquid biopsy tests

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousand patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

For this position, we offer a total compensation range of $241,946 - $311,536 per year (at plan), including a base salary range of $168,346 - $184,186 per year (based on the level and experience). Commission's potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Position Summary 

As a key member of the Sales team, you will be entrusted with strategic ownership of hyperscale customer accounts. This role is ideal for a results-driven professional who excels in dynamic environments and is motivated to expand their impact within a high-performing organization. You will drive revenue growth, build deep customer relationships, and act as a catalyst for scaling team success—taking initiative, anticipating needs, and executing with precision. In addition to delivering on current revenue goals, you will be responsible for proactively creating and building a robust pipeline of opportunities, ensuring we are well-positioned to capture future revenue targets and sustain long-term growth. Success in this role means not only achieving ambitious targets but also proactively expanding responsibilities and influence across the organization. 

Responsibilities 

• Take ownership of hyperscale customer accounts, driving strategic engagement and growth.
• Proactively identify opportunities to scale processes, expand responsibilities, and support the sales team’s vision for organizational growth.
• Operate with agility and a sense of urgency, consistently delivering results in fast-paced situations.
• Serve as a trusted partner to both customers and internal stakeholders, representing the highest standards of professionalism.
• Demonstrate exceptional accountability, initiative, and follow-through on complex projects.
• Collaborate cross-functionally to ensure seamless execution and alignment with company goals.
• Mentor and inspire peers, fostering a culture of achievement and continuous improvement. 

Traits & Competencies 

• Relentless drive for results and continuous improvement.
• Strategic thinker with the ability to anticipate challenges and opportunities.
• High emotional intelligence and adaptability.
• Strong sense of ownership and accountability.
• Ability to thrive in ambiguity and rapidly changing environments.
• Exceptional communication and influence skills.
• Entrepreneurial mindset with a bias for action. 

Qualifications 

• Bachelor’s degree (Engineering preferred); Master’s degree is a plus
• 8-15 years’ experience in semiconductor or datacenter/connectivity sales or field roles
• Proven track record of winning complex SoC/silicon design wins
• Strong network within cloud service providers and OEMs
• Exceptional leadership, communication, and project management skills
• Entrepreneurial mindset with a customer-first attitude 

Preferred Qualifications 

• Experience selling [specific products or services, e.g., SaaS, hardware, software].
• Knowledge of the Silicon Valley tech ecosystem and key players.
• Experience using CRM software (e.g., Salesforce). 

At SK Hynix Memory Solution, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape.

We're looking for innovative minds to join our mission of shaping the future of technology. At SK Hynix Memory, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.

About the Role

As a Staff Security Firmware Test Developer, you’ll be the technical owner of security validation for enterprise SSD firmware — designing, building, and executing test strategies that ensure our drives meet the highest standards for data protection, compliance, and interoperability.

You’ll work at the intersection of firmware, hardware, and security protocols — validating features like Secure Boot, TCG OPAL, SPDM Firmware Attestation, Caliptra 2.1, and OCP NVMe Security Requirements across FPGA and ASIC platforms.

You’ll lead test automation, debug complex failures, and drive quality from design to production — ensuring our firmware is not just functional, but secure by design.

Responsibilities

• Lead end-to-end security validation for enterprise NVMe SSD firmware — from architecture review to production sign-off — ensuring compliance with Secure Boot, TCG OPAL, SPDM Firmware Attestation, Caliptra 2.1, and OCP NVMe Security Requirements.
• Design, build, and maintain automated test frameworks that validate security features across FPGA and ASIC platforms, enabling rapid regression and continuous integration.
• Debug and root-cause complex security failures — working closely with firmware, hardware, and security architects to resolve issues at the protocol or implementation level.
• Define and execute test strategies that prove “secure by design” — not just functional correctness, but cryptographic integrity, attestation, and tamper resistance.
• Own test coverage and quality gates for security-critical features — ensuring no release ships without passing validation against defined security specs.
• Stay ahead of evolving standards — actively track and implement upcoming TCG Storage Spec Requirements and other industry security mandates.
• Collaborate cross-functionally with firmware, hardware, and security teams — translating specs into testable requirements and driving alignment on security validation outcomes.

Minimum Qualifications

• Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or related field — or equivalent practical experience in firmware or embedded security.
• 5+ years of hands-on experience validating security features in firmware or embedded systems — specifically in NVMe SSDs, storage controllers, or similar hardware platforms.
• Proven experience validating at least 3 of the following:
• Secure Boot (UEFI/TPM/Bootloader)
• TCG OPAL (Self-Encrypting Drive)
• SPDM (Firmware Attestation)
• Caliptra 2.1 (or equivalent hardware root of trust)
• OCP NVMe Security Requirements
• TCG Storage Spec Requirements (upcoming or current)
• Strong experience building and maintaining automated test frameworks for firmware or hardware validation — with scripting (Python,Java, Bash, C) and CI/CD integration.
• Experience debugging low-level firmware/hardware issues — using tools like JTAG, logic analyzers, or firmware logs — with ability to trace failures across protocol layers.
• Working knowledge of NVMe protocol, PCIe, and storage security standards — with ability to read and implement test cases from specs.
• Experience working with FPGA or ASIC platforms — validating firmware behavior in pre-silicon or post-silicon environments.
• Strong ownership mindset — able to define test strategy, drive quality gates, and ensure security validation is not an afterthought, but built into the design.

Preferred Qualifications

• Experience with formal security certification processes (e.g., FIPS 140-3, Common Criteria, ISO 27001, or similar).
• Hands-on experience with Caliptra 2.1 or similar RISC-V-based hardware root of trust architectures.
• Experience with SPDM or similar attestation protocols in production firmware.
• Contributions to open-source security test frameworks or industry standards (e.g., TCG, OCP, NVM Express).
• Experience with security validation in cloud-scale storage environments (e.g., hyperscale data centers, enterprise storage arrays).
• Strong communication skills — able to present technical findings to engineering leadership and security compliance teams.

COMPENSATION: $110,000-$160,000

REGARDING COMPENSATION:

SK hynix memory solutions America Inc. offers you the opportunity to apply your skills to exciting projects while working with innovative teams. Our compensation package is complimented by a generous benefits package including medical, dental, vision, life insurance and a company 401(k) match, as well as cafeteria, onsite gym and much more. If you are motivated by technical challenges, we offer a collaborative work environment that encourages career growth.

The salary offered to a selected candidate will be tailored based on several factors, including the location, job grade, relevant knowledge, skills, and experience. We also take into account the internal equity among our current team members to ensure fairness and competitiveness

• Make your impact within a rapidly growing Fintech Company

  We are seeking Business Development Representatives to join our growing sales team. You will qualify leads, build relationships with prospective customers, network with partners, and generate new opportunities for BILL Direct Sales channel. Business Development Reps who consistently meet and exceed their sales targets will be considered for exciting career expansion opportunities within our growing organization. This position reports to the Business Development Manager in the Direct Sales channel.

  We’d love to chat if you:

  • Feel confident engaging with both outbound and marketing-sourced leads to schedule high-quality demos and discovery calls for our Account Executives
  • Enjoy the art of creative prospecting using tools like Salesforce, ZoomInfo, LinkedIn Sales Navigator, and Outreach
  • Thrive in a fast-paced, high-volume environment—making 80+ outbound calls each day is just part of your rhythm
  • Excel at managing multiple prospects across different stages of the sales cycle through a mix of calls, emails, texts, and social outreach
  • Take initiative in learning and mastering BILL’s product suite and value proposition
  • Consistently meet—and aim to exceed—weekly and monthly KPIs including call volume (80+ outbound calls per day), meetings booked, opportunities created, and deals influenced
  • Embrace a collaborative, team-first culture where daily huddles are an opportunity to align on goals and celebrate wins
  • Are resilient, adaptable, and a strong communicator—especially when navigating objections and turning challenges into opportunities

   

  Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Make your impact within a rapidly growing Fintech Company

We are seeking a seasoned AI Automation Manager to spearhead our initiatives within a rapidly growing Fintech company. In this pivotal role, you will lead our transition from traditional RPA to a comprehensive AI-driven automation ecosystem, overseeing the end-to-end development of both RPA solutions and AI agents designed to automate complex manual processes.

As a dynamic engineering leader within our Business Technology team, you will report to the Head of Business Technology Engineering and collaborate with leadership to elevate our existing practices. Your mission is to establish a framework that democratizes automation and AI across all business functions, driving significant ROI and operational efficiency.

Key Responsibilities:

• Team Leadership: Manage a team of engineers and analysts to implement automation and AI projects, ensuring every initiative delivers measurable business value.
• AI Agent Development: Lead the design, development, and deployment of AI agents and RPA solutions that align with organizational goals.
• Process Optimization: Conduct end-to-end process reviews to identify pain points and opportunities for simplification, standardization, and AI-driven innovation.
• Strategic Collaboration: Partner with business units to identify automation opportunities, prioritizing projects based on ROI and their potential to integrate with existing systems like Salesforce and NetSuite.
• Governance & Testing: Establish a comprehensive testing framework and ensure all deliverables align with governance, change management, and industry best practices.
• Solution Design: Recommend improvements including business process changes, system configurations, and the deployment of autonomous agents to address upstream and downstream impacts.

We’d love to chat if you have:

• Bachelor’s degree in Computer Science, Information Systems, or related field
• 8+ years of progressive experience in automation delivery, with 2+ years specifically in Automation Anywhere RPA platform
• AI Expertise: Proven experience building and deploying AI agents to automate manual processes, complemented by a working knowledge of Generative AI and prompt engineering.
• Operational Rigor: Demonstrated ability to maintain strong operational rigor in a fast-paced environment, including managing production support, monitoring bot/agent performance, and maintaining strict adherence to SDLC and security standards.
• Technical Stack: Strong understanding of technology stacks including Salesforce, NetSuite, and related business applications.
• Project Management: Demonstrated experience using Agile frameworks and change management to drive complex projects to completion.
• Analytical Depth: Strong business and process analysis skills with an analytical mindset capable of solving complex problems through innovative optimizations.
• Communication: Excellent interpersonal skills with the ability to articulate and quantify the business value of AI and automation to stakeholders at all levels.
• Experience in the Fintech industry is preferred

Make your impact within a rapidly growing Fintech Company

We are looking for an experienced Email Marketing Manager to join our team. The ideal candidate will have a proven track record of building successful email marketing programs (via email nurturing and email campaigns), working collaboratively with other teams to develop effective strategies, and executing campaigns flawlessly. As an Email Marketing Manager, you will be responsible for creating visually appealing emails that are engaging and tailored to our target audience. You will play a role in working with our AI tools and our creative team to develop compelling emails and email templates. You will also work closely with the analytics team to help measure the effectiveness of our campaigns. If you are a data-driven individual who is passionate about delivering impactful email campaigns, we would love to hear from you.

We’d love to chat if you have experience with the following:

• Strategy & Roadmap
• Co-develop email/lifecycle marketing strategy with cross-functional marketing teams to ensure messaging, tone, and timing are aligned across all channels.
• Develop automated, trigger-based journeys to prospect throughout early top and middle funnel lifecycle stages.
  
  
• Execution & Optimization
• Own key lifecycle growth targets and be directly accountable for delivering measurable impact on these metrics.
• Build and deploy campaigns using Inflection.io (experience with Marketo, HubSpot, Braze, Customer.io or similar tools welcome).
• Coordinate segmentation, dynamic content, and personalization for maximum relevance.
• Design, test, and optimize A/B and multivariate experiments to improve open, click, and conversion rates.
• Demonstrated advanced proficiency in leveraging AI tools and automation to design, execute, and optimize marketing campaigns.
• Ensure compliance with email best practices and regulations (CAN-SPAM, GDPR, etc.).
  
  
• Analytics & Reporting
• Track and report KPIs across lifecycle programs
• Partner with analytics, GTM Ops, Analytics and marketing managers to develop dashboards and actionable insights.
• Use data to iterate and scale high-performing programs.
  
  
• Cross-Functional Collaboration
• Work in lockstep with GTM/Growth Marketing teams to plan and execute messaging strategies
• Partner with GTM Ops to integrate data flows, improve targeting, and measure impact.
  
  
• Asset & Process Management
• Maintain an organized inventory of email assets, templates, and automation flows.
• Document and standardize processes for consistent execution.

Qualifications

• 4+ years of email or lifecycle marketing experience in B2B SaaS or similar environment.
• Deep expertise with marketing automation platforms (Inflection.io, Marketo, HubSpot, Braze, Customer.io or comparable tools).
• Proven track record of building and scaling automated, personalized lifecycle programs that drive measurable outcomes.
• Strong segmentation, testing, and analytics skills with ability to translate insights into action.
• Working knowledge of HTML/CSS for email template editing is a plus.
• Familiarity with CRM systems (Salesforce or similar) and integrating email with customer data platforms.
• Excellent project management and cross-functional collaboration skills.
• Solid understanding of email compliance (CAN-SPAM, GDPR, etc.).

Make your impact within a rapidly growing Fintech Company

BILL is hiring a seasoned Product Manager to lead our mid-market expansion. You will shape the end-to-end product experience for growing companies and accounting firms across cash flow intelligence, expense allocation, multi-entity management, and a unified AP and spend experience. Your work turns complex, multi-entity financial operations into simple, scalable workflows that help controllers and CFOs move faster with confidence, powered by AI.

In this role, you will set a multi-year vision, drive zero-to-one capabilities, and lead cross-functional teams from discovery through scaled delivery. You will turn customer research and product data into a focused roadmap, balancing sophistication with the usability BILL is known for. Success looks like step-change adoption, retention, and revenue impact in mid-market, anchored by AI-native experiences that deliver real insight and automation where it matters most.

Responsibilities:

• Drive the multi-year vision and strategy for mid-market workflows spanning AP, spend, cash flow insights, and multi-entity.
• Develop frameworks to prioritize a broad surface area and sequence high-leverage investments.
• Lead discovery-to-delivery execution across engineering, design, data, finance, and go-to-market.
• Translate complex financial requirements into clear specs, crisp roadmaps, and measurable outcomes.
• Deliver zero-to-one capabilities such as multi-entity expense allocation and AI-powered forecasting and anomaly detection.
• Monitor adoption, activation, retention, and revenue to inform data-driven decisions and iteration.

We’d love to chat if you have:

• Depth in B2B financial workflows such as AP automation, expense management, or accounting software.
• Fluency in controllership operations including multi-entity, consolidated reporting, budgets, and vendor management.
• A track record of launching and scaling complex products and aligning diverse stakeholders.

Desired Qualifications:

• Experience embedding AI into product workflows and clear judgment on where it drives real user value.
• Strength in framework-driven prioritization and executive-ready product communication.
• Comfort operating in ambiguity and creating clarity across multi-quarter programs.

#LI

Make your impact within a rapidly growing Fintech Company

We are seeking an experienced Revenue Accounting Manager to join our revenue accounting team. This role is critical in ensuring accurate and compliant financial reporting related to our revenue streams. The ideal candidate will have a strong background in accounting principles, specifically ASC 606, experience with revenue accounting and accounts receivable, and a proven track record of managing complex reconciliations and processes.

This position requires extensive cross-functional partnership with teams across the organization, including Sales Operations, Sales, Business Development, Deal Desk, Customer Success, Legal, FP&A, Data/Analytics, Revenue Operations, Product, Engineering, Finance System, Treasury, and Operations, to ensure accurate reporting and drive process improvements.

• Contract Customer Billing

• Own end‑to‑end billing for a portfolio of contract and strategic partners, ensuring timely, accurate, and complete invoices in accordance with commercial terms and BILL policies.
• Review customer contracts, order forms, amendments, and pricing schedules to determine appropriate billing cadence, milestones, and one‑time vs recurring fees.
• Partner with Sales Ops, Business Development, engineering, finance system, and Legal to ensure contract structures and billing mechanics align with revenue recognition and AR requirements.
• Partner with Sales Ops, Customer Success and deal desk teams to address customer requests. 

• Collections & Receivables Management

• Manage A/R aging, lead collection efforts on past‑due balances, and reduce DSO and write‑offs while maintaining a strong customer experience.
• Collaborate with Customer Success, and Sales to resolve short‑pays, disputes, and unapplied cash, including recommending payment plans or settlements within policy.
• Manage allowance and bad debt assessments for higher‑risk accounts, ensuring supporting documentation is complete and audit‑ready.

• Accounts Receivable & Revenue Reconciliations

• Review monthly and quarterly reconciliations for AR, unbilled revenue, deferred revenue, contract assets/liabilities, and other revenue‑related accounts, resolving variances independently as a senior revenue accountant level.
• Build and maintain roll‑forward schedules and supporting analyses that connect operational drivers (volumes, rates, tiers) to GAAP balances and period‑over‑period movements.
• Design and improve reconciliation processes and controls to support SOX compliance, scalability, and automation.
• Propose process improvements to reduce time spent on complex manual processes

• Revenue Reporting & Cross‑Functional Analytics

• Partner with FP&A, Data/Analytics, Revenue Operations, and Product to design, modify, and maintain revenue and billing reports that support forecasting, performance metrics, and investor/management reporting.
• Investigate discrepancies in reported counts, rates, or amounts (e.g., usage, volume tiers, revenue share), and resolve issues with internal and external stakeholders.
• Provide revenue and AR insights (trends by product, partner, segment, and cohort) and act as a thought partner to stakeholders, translating complex accounting into clear, decision‑ready narratives.
• Partner with Finance transformation team to design and perform UATs for new products or existing products reporting enhancements. 

• Close & Compliance

• Independently own recurring month‑end and quarter‑end close tasks for assigned revenue and AR areas, including preparation and review of complex journal entries, reconciliations, and analyses.
• Propose and prepare one‑time/non‑recurring journal entries for complex issues (e.g., contract amendments, corrections, new products, manual true‑ups) with minimal guidance.
• Ensure processes and workpapers are fully SOX‑compliant, operate controls as designed, and identify control or process gaps with proposed remediation plans.
• Support internal and external audits, including providing reconciliations, documentation, and process walkthroughs for revenue and AR areas.
• Support monthly and quarterly financial statements reporting flux analysis and ad hoc analysis

We’d love to chat if you have:

• Bachelor's degree in accounting or finance. CPA or equivalent is preferred.
• Minimum of 5 years of experience in accounting
• Strong knowledge of GAAP, especially related toASC606.
• Excellent analytical, problem-solving, and decision-making skills
• Effective communication skills, both written and verbal, with the ability to interact with senior management and cross-functional teams
• Track record of building out new processes.
• Experience with NetSuite is a plus
• Proficient with Excel and experience with data analytical tools such as Tableau or Alteryx is a plus
• Must be a self-starter and deadline-driven to work in a fast-paced environment within tight deadlines
• Have the ability to think outside the box, work independently with general supervision, be a team player, and willing to contribute beyond the defined role to meet business needs as circumstances require

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

BILL is seeking an Enterprise Account Executive, Supplier Growth to streamline enterprise supplier payment processes with a comprehensive automated solution.

The Enterprise Account Executive, Supplier Growth is a highly strategic role that is responsible for engaging and selling our Accounts Receivable solutions into Enterprise suppliers while acting as a trusted advisor to navigating Account Receivable processes. Reporting to the Senior Manager, Supplier Growth Sales, with executive oversight from the Director of Supplier Growth Sales, you will join a high-performing team focused on scaling a proven go-to-market motion and sustaining our strong growth trajectory. This position will serve as a dedicated outbound sales expert, achieving assigned quotas, gathering / entering and analyzing data, and exceeding customer and stakeholder expectations.

Make your impact within a rapidly growing Fintech Company

• Reporting to the Senior Manager, Supplier Growth Sales and partnering closely with the Director of Supplier Growth Sales to deliver against ambitious growth targets while selling BILL’s B2B payment capabilities to Enterprise suppliers’ treasury, accounts, receivable, and finance organizations
• Joining a high-performing Enterprise Supplier Growth sales team focused on executing a proven, data-driven enterprise motion and driving consistent, scalable revenue growth
• Managing the sales cycle: generating a sales pipeline of opportunities and progressing them through the sales process to booking; growing your sales funnel through data analysis, collaboration, and relationship building; maintaining sales operational requirements including documentation in CRM and internal communications in accordance with best practices for forecasting
• Building a book of business: acting entrepreneurially to source and convert new sales leads through internal and external networks; consistently engaging Supplier contacts and supporting functions beyond standing touchpoints to expand reach; multi-threading opportunities across multiple contacts at each Supplier; maintaining robust account plans that look beyond the current sales cycle to identify long-term solution-selling opportunities and actively aligning internal stakeholders and merchant decision-makers to those plans
• Professionally representing BILL through effective relationship management that drives customer excitement and engagement
• Maintaining a strong sense of urgency with a high amount of focus towards company objectives

We’d love to chat if you have:

• 5+ years of sales experience, preferably selling a SaaS solutions, treasury products or payment solutions to Enterprise executives and corporate finance (CFO, Treasurer, Controller and Accounts Receivable functions)
• Ability to creatively drive build, design, and execute customer sales program adoption strategies that drive sales performance, boost morale and create financial results for the organization
• Strong analytical skills demonstrated through data analysis and customer interactions, uncovering customer needs and potential solutions.
• Experience in managing complex sales cycles  with multiple stakeholders, including customer implementations and building meaningful customer relationships
• Proven track record in conflict management and working effectively with diverse populations, leveraging strong consulting skills to drive business value
• Self-motivated and team-oriented, with a passion for exceeding customer expectations and a commitment to continuous learning and improvement.
• Bachelors’ degree is preferred or similar experience 
• Up to 25% travel may be required

#hiringnow

Make your impact within a rapidly growing Fintech Company

The Risk Product team within Payments & Financial Services is dedicated to safeguarding BILL’s ecosystem, enabling innovative and trustworthy payment solutions for customers, and driving business growth in a dynamic regulatory landscape. As Lead Product Manager on the team you will leverage your expertise to shape the future of risk management including credit, fraud, and compliance products, partnering closely with cross-functional teams to design, launch, and optimize impactful solutions. This role offers the opportunity to drive key initiatives, influence organizational strategy, and ensure our products not only meet—but set—industry standards for security, reliability, and compliance.

Responsibilities:

• Define product vision and strategy for risk management capabilities across life cycle flows in payment and financial service offerings
• Lead cross-functional teams in designing and launching features that proactively address emerging risks and evolving requirements
• Analyze market, regulatory, and internal data to identify patterns, opportunities, and vulnerabilities, transforming insights into product enhancements
• Collaborate closely with engineering, risk business owners, operations, customer experience, legal, and external partners to deliver high-quality solutions on time and within scope
• Develop and manage product roadmaps, ensuring alignment with business goals and stakeholder needs
• Monitor product performance, implement metrics, and iterate solutions based on user feedback and operational results
• Champion a culture of continuous improvement and knowledge-sharing across teams to elevate BILL’s risk and compliance practices

We’d love to chat if you have:

• 6+ Years of demonstrated experience in product management, particularly driving complex fraud, credit, and compliance initiatives in payments or financial services
• 6+ years of proven track record of launching Risk controls across the lifecycle onboarding, monitoring, identity, and profile management to support business unit goals across credit, fraud, and compliance.
• Strong analytical and problem-solving skills; ability to leverage data and exercise sound judgment to inform decisions and resolve ambiguity
• Excellent stakeholder management and communication skills, with a track record of effective cross-functional collaboration
• Ability to translate business objectives and user needs into actionable product plans, managing competing priorities in a fast-paced environment

#LI

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

Make your impact within a rapidly growing Fintech Company

The Product Management – Growth team at BILL builds the experiences and platforms that power how our customers adopt, expand, and realize value from our solutions. As the Senior Lead Product Manager, Billing, you will own the vision, strategy, and execution for BILL’s billing platform and capabilities, ensuring they are robust, flexible, and tightly aligned to our growth and monetization objectives. This is a high-impact expert individual contributor role where you’ll partner closely with Engineering, Finance, GTM, and Operations to shape how BILL prices, packages, and bills customers at scale. You’ll translate complex business needs into simple, reliable billing experiences that unlock revenue growth and make it easier for customers to do business with BILL.

Responsibilities:

• Own and articulate the product vision, strategy, and roadmap for BILL’s billing platform and core billing capabilities, aligned to company growth and monetization priorities.
• Lead end-to-end delivery of billing features and platform enhancements using both bespoke and third-party capabilities—from problem discovery and requirements definition through launch, migration, and ongoing optimization.
• Partner with Engineering and Architecture to design scalable, resilient billing systems and data models that support diverse pricing, packaging, discounts, and invoicing scenarios.
• Collaborate with Finance, Accounting, RevOps, and GTM to ensure billing changes are operationally sound, compliant, and accurately reflected across downstream systems and processes.
• Use data and customer insights to define success metrics, diagnose issues (e.g., revenue leakage, billing disputes), and prioritize improvements that drive revenue, reliability, and customer trust.
• Champion a growth mindset by running structured experiments (e.g., billing experiences, plan constructs, self-serve changes) and translating learnings into scalable product decisions.
• Mentor other product managers and cross-functional partners on best practices in platform thinking, experimentation, and billing domain expertise, raising the bar for the broader team.

We’d love to chat if you have:

• Demonstrated experience owning a complex platform area (ideally billing, payments, pricing, or monetization) as a senior/expert IC product manager.
• Strong technical acumen, with the ability to work closely with engineers on systems design, data models, APIs, and integrations across internal and third-party platforms.
• Proven ability to influence senior stakeholders across Finance, Accounting, GTM, and Operations, balancing customer experience, risk, and business outcomes.
• A data-driven approach to decision-making, including definingKPIs, analyzing product performance, running experiments, and translating insights into clear product bets.
• Exceptional communication and storytelling skills, with a track record of aligning cross-functional teams around a roadmap and driving execution in an ambiguous, fast-paced environment.

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

#LI

Make your impact within a rapidly growing Fintech Company

We are looking for a Go To Market Enablement Post-Sales Methodology & Coaching Manager to join our team. The Post-Sales Field Coach will be responsible for designing and delivering programming, content, and training that enables our Customer Success floor to effectively sell, drive adoption, and retain clients. 

Responsibilities:

• Coaches Revenue team members on our core Revenue Methodologies and best practices for effective customer retention techniques; utilizes conversational analytics tools to uncover trends in customer conversations and partners with Revenue Managers to refine our conversations with customers
• Facilitates engaging training sessions in a live, hybrid, or remote environment
• Designs and delivers impactful learning programs focused on core customer success skills that scale to a large audience.
• Collaborates with cross-functional partners such as Marketing, Strategy, and Revenue Operations to ensure all training materials reflect the latest post-sales initiatives; provides proactive recommendations on new customer marketing materials or competitive intel materials required for the Revenue team.
• Partners with peers, such as the Sr. Sales Enablement Manager - Product Pillars and the Sr. Sales Enablement Manager - Tools & Systems Pillar, to develop and maintain content within Seismic and company newsletter.
• Evaluates the impact of their enablement programs using the Kirkpatrick Model and proactively identifies areas for improvement.
• Creates eLearning material in Articulate 360 and Docebo LMS
• Solicits ongoing feedback from cross-functional partners and revenue teams in order to drive improvements to Enablement programs and internal processes
• Support various Enablement department projects such as Revenue Kickoff, and other Revenue-wide initiatives.

Skills:

• Relationship builder; collaborates effectively with cross-functional teams
• Agile and flexible; able to pivot quickly and adapt to changing environments
• Excellent written and verbal communication skills: public speaking, classroom facilitation, storytelling, process documentation, translating technical concepts to non-technical audiences, skillfully using web conference technology and internal messaging tools
• Ability to prioritize competing requests from multiple stakeholders to maximize business impact
• 1:1 and small group customer success coaching
• Certified in one or more sales methodologies
• Strong project management and organizational skills
• Knowledge of Financial Technology software, major players in the market, and how financial technology improves business operations 
• Demonstrated ability to design creative and effective customer success collateral, including: presentations, one-pagers, infographics, LMS courses, asynchronous video, etc. 
• Revenue tool administration: Gainsight, Gong, Articulate, Seismic, Docebo, Outreach, LinkedIn Sales Navigator
• Preferred: prior closing experience in a Sales or Customer Success role 

Technology used: Articulate/Rise 360, Asana, Canva, Confluence/Wiki, Docebo, Gong, Google Suite, Outreach, Salesforce, Seismic, Slack, Zoom 

Experience:

The ideal candidate has a combination of the experience below:

• 2+ years of experience in Enablement, Learning & Development, or Sales/Post-Sales Coaching within the Financial Technology industry or related industry
• 2+ years in B2B Sales (Customer Success or similar closing role)

Make your impact within a rapidly growing Fintech Company

We are looking for a Go To Market Enablement Sales Methodology & Coaching Manager to join our team. The Sales Field Coach will be responsible for designing and delivering programming, content, and training that enables our Sales floor to effectively sell, drive adoption, and retain clients. 

Responsibilities:

• Coaches Revenue team members on our Sales Methodology and best practices for effective sales techniques; utilizes conversational analytics tools to uncover trends in customer conversations and partners with Revenue Managers to refine our conversations with customers
• Facilitates engaging training sessions in a live, hybrid, or remote environment
• Designs and delivers impactful learning programs focused on core sales skills that scale to a large audience.
• Collaborates with cross-functional partners such as Marketing, Strategy, and Revenue Operations to ensure all training materials reflect the latest sales initiatives; provides proactive recommendations on new customer marketing materials or competitive intel materials required for the Revenue team.
• Partners with peers, such as the Sr. Sales Enablement Manager - Product Pillars and the Sr. Sales Enablement Manager - Tools & Systems Pillar, to develop and maintain content within Seismic and company newsletter.
• Evaluates the impact of their enablement programs using the Kirkpatrick Model and proactively identifies areas for improvement.
• Creates eLearning material in Articulate 360 and Docebo LMS
• Solicits ongoing feedback from cross-functional partners and revenue teams in order to drive improvements to Enablement programs and internal processes
• Support various Enablement department projects such as Revenue Kickoff, and other Revenue-wide initiatives.

We’d love to chat if you are:

• Relationship builder; collaborates effectively with cross-functional teams
• Agile and flexible; able to pivot quickly and adapt to changing environments
• Excellent written and verbal communication skills: public speaking, classroom facilitation, storytelling, process documentation, translating technical concepts to non-technical audiences, skillfully using web conference technology and internal messaging tools
• Ability to prioritize competing requests from multiple stakeholders to maximize business impact
• 1:1 and small group sales coaching
• Certified in one or more sales methodologies
• Strong project management and organizational skills
• Knowledge of Financial Technology software, major players in the market, and how financial technology improves business operations 
• Demonstrated ability to design creative and effective Sales collateral, including: presentations, one-pagers, infographics, LMS courses, asynchronous video, etc. 
• Sales tool administration: Gong, Articulate, Seismic, Docebo, Outreach, LinkedIn Sales Navigator, Gainsight
• Preferred: prior closing experience in a Sales role 

Technologies used: Articulate / Rise 360, Asana, Canva, Confluence/Wiki, Docebo, Gong, Google Suite, Outreach, Salesforce, Seismic, Slack, Zoom 

Experience:

The ideal candidate has a combination of the experience below:

• 2+ years of experience in Enablement, Learning & Development, or Sales Coaching within the Financial Technology industry or related industry
• 2+ years in B2B Sales (Account Executive or similar closing role)

Make your impact within a rapidly growing Fintech Company

BILL.com’s Go-To-Market (GTM) Operations team is the connective tissue across Marketing, Product-Led Growth (PLG), and Sales — building the infrastructure, processes, and programs that enable scalable, data-driven growth. We're focused on creating frictionless user journeys, accelerating platform adoption, and delivering personalized experiences across the customer lifecycle.  

We are currently investing in strengthening our core operational backbone to ensure our data is accurate, our systems are integrated, and our campaigns are executed with precision.

We are looking for a Senior Marketing Operations Manager to serve as the architect and guardian of our marketing technology stack and processes. This person will work closely with GTM leadership to ensure efficient lead management, robust data governance, and seamless integration between our marketing automation platforms and CRM.

This is a critical role that blends technical expertise, strategic process design, and data analysis — ensuring that our marketing engine runs efficiently and that we can accurately measure the impact of our GTM initiatives.

Key Responsibilities

• MarTech Stack Management: Oversee the administration, integration, and optimization of the marketing technology stack (e.g., Marketing Automation, CDP, Direct Mail, etc.) to ensure scalability and performance.
• Lead Lifecycle Management: Own the end-to-end lead lifecycle, including scoring models, routing logic, and hand-offs between Marketing and Sales (SDR/AE) to ensure no lead is left behind.
• Data Integrity & Governance: Collaborate with Data Engineering and RevOps to maintain a clean, unified data ecosystem. Define and enforce data standards, enrichment processes, and compliance (GDPR/CCPA) rules.  
• Campaign Operations: Design and document standard operating procedures (SOPs) for campaign execution, ensuring consistent tracking, tagging, and attribution across all channels.
• Reporting & Analytics: Partner with the Analytics team to build and maintain dashboards that track campaign performance, pipeline attribution, and ROI, providing actionable insights to marketing stakeholders.
• Process Optimization: Proactively identify operational gaps, bottlenecks, and inefficiencies in our GTM motion and design scalable solutions to address them.
• Cross-Functional Alignment: Act as a primary liaison between Marketing, Sales Operations, and Business Systems to align on roadmap priorities and technical requirements.

We’d love to chat if you have:

Required Experience

• 5–7 years of experience in Marketing Operations, Revenue Operations, or a similar technical marketing role.
• Deep proficiency with Marketing Automation Platforms (Marketo, HubSpot, or Inflection.io) and CRM systems (Salesforce).
• Strong understanding of B2B marketing funnels, lead scoring models, and attribution methodologies.
• Experience managing data workflows, including list segmentation, data enrichment, and database hygiene.
• Ability to translate complex business requirements into technical specifications and process diagrams.  
• Experience working with CDPs (Segment, etc.) and data activation workflows is a strong plus.  

Preferred Qualifications

• Certification in major Marketing Automation Platforms (e.g., Marketo Certified Expert).
• Experience in a high-growth SaaS or Fintech environment.
• Proficiency with BI/Analytics tools (Looker, Tableau) and SQL basics.
• Familiarity with PLG motions and how they intersect with traditional inbound/outbound sales motions.

Make your impact within a rapidly growing Fintech Company

Join BILL as a Senior Product Manager on the Developer Ecosystem & Partner Platform team. We create the building blocks that let partners and developers extend BILL—reliable APIs, intuitive integration paths, and a cohesive end‑to‑end developer experience. In this highly technical, cross‑functional role, you’ll shape platform capabilities that enable direct developers, app publishers, and embedded partners to integrate, build, and scale with confidence.

You’ll collaborate closely with engineering and partner‑facing teams to deliver platform features that are easy to adopt and built for scale. Your work will power real customer use cases across BILL’s product surface area and accelerate ecosystem growth—so developers can spend less time on plumbing and more time creating value.

Responsibilities:

• Drive execution of core Developer Platform initiatives that enable efficient partner and developer integrations.

• Define, prioritize, and deliver a clear roadmap for APIs, integration workflows, and platform capabilities that support a growing ecosystem.

• Partner with engineering and adjacent BILL product teams to ship high‑quality, scalable platform features.

• Gather, synthesize, and translate feedback from developers, partners, and internal stakeholders into crisp product requirements and user stories.

• Elevate the end‑to‑end developer experience—APIs, documentation, onboarding, and integration tooling—in close collaboration with technical writers.

• Use data, instrumentation, and qualitative insights to measure outcomes and continuously iterate on platform usability and reliability.

We’d love to chat if you have:

• Product management experience building developer platforms, APIs, or partner ecosystems.

• Strong technical fluency and a history of working closely with engineers.

• A customer‑ and partner‑centric mindset with a passion for enabling others to succeed.

• Excellent communication skills and a track record of effective cross‑functional collaboration.

• Proven ability to deliver results in fast‑paced, ambiguous environments.

Desired Qualifications:

• Experience improving API developer experience (DX), documentation systems, and onboarding flows.

• Background working with embedded partners or third‑party app marketplaces.

Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

#LI

Make your impact within a rapidly growing Fintech Company

This role is for a Sr. PMM on our Payments & Financial Services Product Marketing Team. This team is focused on BILL’s payments portfolio, including virtual credit and debit cards, streamlined remittance, and supplier solutions.

The Product Marketing team at BILL is the driving force behind bringing products to market and growing their impact on customers and the business. We represent the voice of the customer before, during, and after launch. Our role is to articulate product value in a way that resonates with customers, differentiates against the competition, and drives adoption, retention, and advocacy.

At BILL, Product Marketing partners closely with Product, Support, Sales, Customer Success, Brand, Growth, Creative, and Legal, making it a highly dynamic and influential function. As a Senior Product Marketing Manager, you will be responsible for shaping strategy and driving execution across the full go-to-market (GTM) lifecycle while supporting growth in key business metrics.

This role will focus on developing strategies and programs to drive acquisition and retention, partnering across Marketing, Product, Sales, and Customer Success. You will be the voice of the customer in roadmap discussions, create differentiated positioning and messaging, and orchestrate effective GTM launches. You’ll also lead core functions such as competitive analysis, market research, and customer advocacy. Success in this role will be measured by your ability to deliver against business metrics and influence cross-functional stakeholders.

Key Responsibilities:

• Drive go-to-market (GTM) strategies that deliver on business goals by solving customer problems and translating insights into executable plans.
• Quickly develop deep product expertise and understanding of customer workflows, partnering with Product to influence roadmap and feature development.
• Serve as a customer champion, turning insights about needs, journeys, and segments into messaging and programs that resonate.
• Lead audience segmentation, positioning, and messaging, creating compelling product narratives that guide all GTM efforts.
• Own GTM leadership, aligning cross-functional stakeholders, securing resources, and supporting effective launches.
• Manage end-to-end projects, ensuring alignment and execution across highly matrixed teams.
• Partner with Sales to deliver enablement content, tools, and processes that drive adoption, address competition, and support new capabilities.

We’d love to chat if you have:

• 8+ years of professional experience in Product Marketing (or closely related role), with direct experience at the Senior Product Marketing Manager level.
• Proven experience in B2B SaaS and/or fintech.
• A track record of successful product and feature launches, including developing positioning, messaging, and GTM strategy.
• Experience conducting market research, competitive analysis, and customer segmentation, and translating findings into actionable strategies.
• Strong strategic and analytical mindset, with the ability to work closely with market research and analytics teams.
• Demonstrated ability to work cross-functionally and influence without direct authority.
• Strong written and verbal communication skills, with experience developing sales enablement tools and presenting to leadership.
• Experience managing complex projects end-to-end in a highly matrixed environment.

Preferred Qualifications:

• Direct experience in payments or fintech.
• Ability to navigate ambiguity and adapt strategies in dynamic environments.
• Self-starter mindset with the ability to operate independently and proactively.
• Skilled in storytelling and presentation, with the ability to engage both internal and external audiences.
• Collaborative working style, with a proven ability to build alignment across Product, Sales, and Marketing.

This role is remote friendly for those currently living more than 45 miles from one of our office locations in San Jose, CA and Draper, Utah. If you do live near an office, this role requires in-office work (Mon, Tues, Thurs) at either our San Jose, CA or Draper, UT office. Candidates must be U.S. work authorized with no current or future sponsorship needs.

Join the Trackonomy Team! 

At Trackonomy, our employee value proposition champions your growth through varied responsibilities and a commitment to innovation. Join us to evolve professionally in a company that reshapes both industries and individuals.

Connection & Community: You're essential to Trackonomy's mission, and every team member is regarded as a founder.  Collectively, our goal is to make a lasting impact on the world, making every endeavor at Trackonomy a meaningful journey.

Growth & Development: Dive into diverse roles and learn from our seasoned leaders. Your potential and passion define your trajectory here. We value innovation and offer unparalleled opportunities, making your career journey transformative. At Trackonomy, your growth is multifaceted. Collaborate and learn directly from senior leaders across various departments. Here, your potential—fueled by capability, passion, and results—determines the scope of your role.  At Trackonomy, merit and opportunity outweigh mere experience. It's a level playing field, offering unique opportunities not found elsewhere.

Impact: Trackonomy is dedicated to impactful tech solutions that better our world. From fire prevention to enhanced security, our innovations don't just change industries; they save lives. Join us to be part of meaningful change.

About Trackonomy 

At Trackonomy, we are pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, giving them the ability to converse, think, and interact in real-time. Envision a world where our devices seamlessly integrate with every physical entity, facilitating a global conversation among them. Our overarching mission is to craft the operating system for the connected world, one object, and sensor at a time.  Our customers are major players in various verticals such as logistics, industrial, utilities, healthcare, and government. They use our solutions for a wide range of applications like predictive maintenance, workflow optimization, asset protection, safety, security, and environmental monitoring. We are a unicorn, funded by top investors like Kleiner Perkins and 8VC.

Our executive leadership team has experience working together for over two decades, having previously held key roles in the C-suites of renowned companies such as Flextronics, Heptagon, GT-Nexus, and Digital Motors Corporation. Together, we have engineered a revolutionary technology that is yielding extraordinary results. 

Are you ready to be a part of the next chapter in Silicon Valley's hyper-growth IoT success story?

Position Overview:

We are seeking a highly motivated and hands-on professional to join our Customer Success and AI Enablement Office. In this role, you will be at the forefront of integrating AI-driven automation and productivity tools into real-world operations. You will act as the crucial bridge between our engineering teams and our customers, ensuring that our cutting-edge solutions are successfully deployed, understood, and leveraged to their fullest potential. This is a dynamic position that requires a true passion for artificial intelligence, product building, and direct customer engagement.

Key Responsibilities

Customer Success & Account Management

• Engage directly with customers to manage accounts, build strong relationships, and ensure ongoing success with our products.
• Oversee the installation, testing, and troubleshooting of systems at customer locations, including specialized environments like Customer labs, warehouses, shipping bays, or office facilities.

Internal Stakeholder Management

• Facilitate seamless communication with engineering teams to relay customer feedback and technical requirements.
• Coordinate with data analysis and manufacturing teams to ensure product quality and operational efficiency.

AI Enablement & Product Building

• Discover and scope new use cases for AI-led automation and productivity tools.
• Take end-to-end ownership of implementing, documenting, maintaining, and training personnel on these AI products.
• Actively participate in the hands-on building of AI solutions, translating operational needs into technical capabilities.

Field Operations & Travel

• Travel to customer sites for hands-on troubleshooting and deployment oversight. Travel is typically required once a month for 2-3 days, with rare occasions requiring back-to-back or 7-day trips.
• Conduct facility visits which may occur during non-standard hours (middle of the night to early morning) to align with operational schedules (e.g., UPS facilities).

Required Background and Qualifications

• A genuine, demonstrated passion for AI technologies and hands-on product building.
• Strong experience in customer success, account management, or field operations.
• Excellent cross-functional communication skills, with the ability to manage internal stakeholders across engineering, data analysis, and manufacturing.
• Ability and willingness to travel and work flexible hours to support critical customer operations.
• Experience in discovering, implementing, and training users on new software or automation tools is highly desirable.

Trackonomy Systems is proud to ensure equal employment opportunities to all individuals regardless of their race, color, religious creed, national origin, ancestry, physical or mental disability, sex, gender, gender identity, gender expression, sexual orientation, age, medical condition, genetic information, marital or registered domestic partnership status, military or veteran status, or any other characteristic protected by state, federal, or local law. 

We strive to provide a stellar experience throughout the application process and ensure all applicants will be given proper consideration based solely on merit and Trackonomy’s business needs.

Trackonomy Systems is dedicated to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need assistance or accommodation due to a disability while interviewing, please contact hr@trackonomysystems.com.

When you apply for a job on this site, you acknowledge and agree that the personal data contained in your application will be collected and processed by Trackonomy Systems, Inc. and/or one of its subsidiaries (“Trackonomy”) in accordance with our Applicant Privacy Notice.­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ If you have any questions about our privacy practices, please contact legal@trackonomysystems.com. 

The Varicent Associate TAM works alongside Technical Account Managers within the Customer Success organization with a portfolio of clients who have subscribed to the VIP Program. The Associate TAM will act as a Varicent adviser to client resources with the aim to maximize the VIP client’s return on their Varicent investment. This will require building strong relationship with all stakeholders and supporting business goals by solving go to market challenges with innovative solutions. This will include answering product, process and solution specific questions as well as proactively monitoring existing solutions for optimal performance. Adapting and evolving existing solution with net new implementation and adoption of new features and functionality will help further drive the value of Varicent solutions. Working in tandem with the primary TAM, the Associate TAM will play an integral role in owning the customer’s technical success and supporting all system and solution–focused conversations.

KEY RESPONSIBILITIES 

• Advanced SQL is mandatory
• Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers. 
• Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies. 
• Participate in reviewing new features, fixes, and release notes to help assess potential impact on the customer’s environment. 
• Contribute to configuring Varicent solutions based on documented customer requirements, under guidance from the senior TAM. 
• Prepare and share monthly performance, utilization, and support-related metric summaries. 
• Analyze solution usage and data patterns to help identify potential issues or areas for optimization. 
• Assist in implementing proactive maintenance actions and solution improvements. 
• Collaborate with TAMs and Internal teams to troubleshoot errors, investigate defects, and support solution optimization efforts. 
• Identify opportunities for customer value realization and surface to the primary TAM for strategic review. 
• Contribute to customer conversations that frame Varicent products as targeted solutions to process challenges, enabling thoughtful upsell, cross-sell, and expansion motions. 
• Parter with the TAM team to support sustainable customer engagement, project outcomes, and product adoption. 
• Contribute to planning and estimating tasks within the Technical Success journey, ensuring alignment within available customer VIP entitlement. 
• Work with internal stakeholders to understand change management processes and assist in recommending improvements where appropriate. 
• Collaborate with TAMs to maintain reusable object repository. 

EDUCATION & EXPERIENCE 

• At least 5 years of experience in IT Consulting, Enterprise Software Implementation  
• Prior experience with Query Based Languages and Relational Databases 
• Technical data skills including strong experience with SQL data manipulation, Microsoft Excel 
• Preferred: Understanding of Sales Performance Management domain 
• Strongly Preferred: Hands on experience of Varicent software products (Administering, implementing and / or supporting)
• Basic knowledge of system configurations, data models, and data integration best practice concepts. 

PERFORMANCE BASED SUCCESS CRITERIA  

1-3 Months

During this time, the Associate Technical Account Manager will successfully: 

• Familiarize oneself with company culture, policies, escalation paths, and internal systems.  
• Training and onboarding will be completed.  
• Learn the various systems used in daily operations. 
• Participation in team meetings and events. 

Success Indicators: 

• Complete all onboarding activities and training with passing grades 
• Seen by peers as responsive and professional 
• Demonstrate curiosity and engagement 

4-6 Months

During this time, the Associate Technical Account Manager will successfully: 

• Begin managing defined customer work triaged by your Technical Account Manager cohorts. 
• Adhere to VIP program deliverables including task tracking against active initiatives. 
• Begin to prioritize tasks, escalate blockers, communicate effectively and demonstrate problem resolution, personal growth, and adaptability.  
• Support data validation, report creation, performance troubleshooting, and config changes as needed. 

Success Indicators: 

• Complete assigned technical work with some oversight 
• Demonstrate an understanding of model structure and customer needs 
• Provide meaningful updates and documentation 

7 Months & beyond

During this time, the Associate Technical Account Manager will successfully: 

• Candidate will manage a full client portfolio.  
• Operate as a trusted technical partner, supporting the TAM at a strategic level. 
• Independently deliver core TAM activities 
• Configuration work 
• Troubleshooting & support 
• Documentation of changes and existing build 
• Generating usage, performance, and status reporting (flagging important data points) 
• Participate in journey/plan execution 

After 12 months should be able to perform all duties of a TAM 

• Performing a complete Annual Health Check  
• Articulate findings, risks, and recommendations 
• Support value tracking & outcomes 
• Support cross selling initiatives by documenting use cases and your portfolio’s technical needs 

Success Indicators: 

• Customer confidence and satisfaction 
• Portfolio managed with minimal oversight and escalation 
• High-quality delivery within contractual hours 
• Annual Health Check completed independently

About the Company:

At SK Hynix Memory Solution, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape.

We're looking for innovative minds to join our mission of shaping the future of technology. At SK Hynix Memory, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.

Job Description

We are looking for a hands-on, experienced, self-motivated, and team oriented Senior Hardware Development Manager to drive development, validation and testing of existing and next generation Solid State Memory Drives. As a Senior Hardware Engineering Manager, you will lead a team of professional hardware engineers, interface with local cross-functional teams (Software/Firmware, Chip/SoC development and validation/quality) and collaborate with parent company (Korea) design teams to create top in class HW products. This role is based on-site full-time in San Jose, CA. Please note that candidates must be bilingual in English and Korean to be considered.

Responsibilities:

• Hiring, mentoring, and managing performance of hardware engineers.
• Play a major role in the HW architecture design, validation and test of each program.
• Managing schedules, resources, and budgets for all HW programs.
• Leading hardware design (PCB, SI/PI, mechanical/thermal, test and validation) through the entire lifecycle.
• Partnering with firmware, ASIC/SoC development, Test/Validation and  Korean development teams to ensure seamless product development and validation. 
• Lead and mentor hardware engineers to develop and enhance career paths for all team member.

Minimum Qualifications

• Must be bilingual in English and Korean.
• 8–12+ years of relevant work experience.
• 5 years in a managerial or people-leadership role.
• Experience in PCB layout, circuit design, simulation, and debugging tools. 

Preferred Qualifications:

• Experience working with remote sites for development and customer interactions
• Strong understanding of electro-mechanical and thermal system design.
• Proficiency in Signal Integrity (SI) and Power Integrity (PI) design and tools.
• Hands-on experience with high-speed design, including DDR4/5 and PCIe Gen 5/6.
• Working closely with product office/management to plan, prioritize and deliver constantly evolving customers product roadmap.
• Experience working with Contract Manufacturers (CM) and 3^rd party suppliers (Case design, compliance testing).
• Proven track record of taking products from initial concept to full production.
• Excellent communication of technical requirements, critical paths, and project schedules.
• Experience leading cross-functional teams to execute designs on time and within budget.
• Contributions to customer escalations / field problems including trouble shooting, containment actions, failure analysis report & corrective actions.
• Ability to develop and communicate priorities across multiple projects to meet goals.
• Exposure and working knowledge of PLM systems, product structures, and configurations.
• Knowledge of Engineering Change Management Process, Project Management tools, and Value Engineering concepts.
• Proven ability to make sound decisions and solve complex problems, even when faced with incomplete or ambiguous data.
• Technical design experience for product development process that includes: Planning phase, Requirements phase, Specifications, Design Reviews, Implementation, Prototype Release, Testing and Troubleshooting.
• Ability to communicate succinctly and in-depth in both verbal and written and ability to influence, interact effectively with peers and senior management personnel.

Education

• BS or MS Electrical or Mechanical Engineering or equivalent

COMPENSATION: $180,000/yr - $260,000/yr

REGARDING COMPENSATION:

SK hynix memory solutions America Inc. offers you the opportunity to apply your skills to exciting projects while working with innovative teams. Our compensation package is complimented by a generous benefits package including medical, dental, vision, life insurance and a company 401(k) match, as well as cafeteria, onsite gym and much more. If you are motivated by technical challenges, we offer a collaborative work environment that encourages career growth.

The salary offered to a selected candidate will be tailored based on several factors, including the location, job grade, relevant knowledge, skills, and experience. We also take into account the internal equity among our current team members to ensure fairness and competitiveness

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure successful promotion of AUVELITY for major depressive disorder in adults and potential future indications. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.

SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. 

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficient in both virtual and live customer engagements  
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership 
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines 
• Develop strong customer relationships by better understanding the customer’s needs 
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) 
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients 
• Communicate territory activity in an accurate and timely manner as directed by management 
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results 
• Successfully complete all training classes in a timely manner 
• Complete administrative duties in an accurate and timely fashion 
• Manage efforts within assigned promotional budget 
• Effectively collaborate across all corporate functions 
• Attend medical congresses and society meetings as needed 
• Ensure timely access for patients through patient services and savings programs 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role 
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space 
• Psychiatry/CNS experience strongly preferred 
• Demonstrated experience delivering outstanding results  
• Launch experience strongly preferred 
• Must live in the territory's geography 
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Comfortability with uncertainty and high expectations 
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel
• Prolonged sitting and standing as part of daily job functions
• Ability to lift and carry up to 30lbs regularly
• Overhead reaching required to close and secure liftgates or similar equipment

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for an assigned geography, establish relationships with customers, and ensure successful promotion of SYMBRAVO, an oral acute migraine medication. SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

• Proficient in both virtual and live customer engagements  
• Assume full ownership of assigned territory’s performance as a specialty account manager, building awareness for SYMBRAVO amongst key customers in a competitive therapeutic environment 
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals established by commercial leadership 
• Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines 
• Develop strong customer relationships by better understanding the customer’s needs 
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) 
• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients 
• Communicate territory activity in an accurate and timely manner as directed by management 
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results 
• Successfully complete all training classes in a timely manner 
• Complete administrative duties in an accurate and timely fashion 
• Manage efforts within assigned promotional budget 
• Effectively collaborate across all corporate functions 
• Attend medical congresses and society meetings as needed 
• Ensure timely access for patients through patient services and savings programs 
• Overnight travel as indicated by the needs of the business 
• Additional responsibilities as assigned 

Qualifications / Requirements 

• Bachelor’s degree from an accredited college or university 
• Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role 
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space 
• Migraine/CNS experience strongly preferred 
• Demonstrated experience delivering outstanding results  
• Launch experience strongly preferred 
• Must live in the territory's geography 
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals 
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment 
• Comfortability with uncertainty and high expectations 
• Patient support services experience a plus 
• Strong digital marketing aptitude 
• Strong interpersonal, presentation, and communication skills 
• Frequent driving, including extended periods of time behind the wheel 
• Prolonged sitting and standing as part of daily job functions 
• Ability to lift and carry up to 30lbs regularly 
• Overhead reaching required to close and secure liftgates or similar equipment 

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

The Project Manager reports to a Program Manager. Works closely with Directors and Subject Matter Experts, designers, developers and quality to ensure flawless project execution, efficient resource allocation, project financial sanity and client satisfaction. He/She supports grows project delivery discipline and helps to develop processes, documentation, standardization and tools. He/She is a key player on building high-energy, multi-disciplinary teams. He/She is interested, invested and passionate about the industry, the clients we serve, and the work produced.

You will: 

• You will:

• Manage end-to-end campaign delivery: concepting, development, execution, trafficking, and evaluation.

• Ensure the entire team understands the project tools and workflows (Smartsheet, Figma).

• Facilitate clear communication between creatives, strategists, production, and account teams.

• Identify blockers early, propose solutions, and keep the project moving forward.

• Maintain a big-picture view of integrated campaigns, ensuring all components align within the ecosystem.

• Support teams across North America and LATAM, navigating fast-paced, high-visibility projects.

• Act as internal POC for assigned projects, including set-up and running of meetings, recording and distributing actions, flagging and communicating risks 

• Lead small to medium-sized projects with budgets likely under $500K and with teams of 10 or fewer, with direction from Associate Program Director or above 

• Collaborate to ensure the work stays on brief, client needs and feedback are understood and addressed, and the work delivered is of high quality 

• Communicate day-to-day with clients on project intake, status, and updates and facilitate conversations for clarity of feedback/setting of expectations 

• Work through dependencies and decisions required with internal teams and third parties • Identify and act on organic account growth opportunities in partnership with Client Services 

• Perform analysis and report on project health, attend finance meetings to inform account health (Metrics include: Remaining forecast, forecast to completion, burn (actuals) to date, % project progress, % budget utilized)

• Facilitate (when appropriate) in project retrospective and sunsetting process 

• Act as a beacon of best practice within the account and discipline 

• Mentor emerging talent and provide career development aligned with CM expectations

• Be an active and visible presence in the office and online, shares at Town Halls, All Hands, Snack N Learns 

• Actively and visibly champion the work and team 

• Participate in global Project Delivery initiatives and bring forward ideas on how to improve processes and build community within the discipline

You have: 

• Experience in digital agencies / creative agencies / marketing environments, ideally on large or global accounts.
• 5+ years of experience managing a variety of digital project types; site builds, e-commerce, marketing campaigns, micro-sites, and maintenance
• Background working on integrated campaigns (digital, CRM, social, retail, mass media).
• Strong communication and collaboration skills for cross-functional teams.
• Advanced English skills, comfortable working with international teams.
• Ability to stay self-driven, proactive, and solution-oriented in a fast-paced environment.
• Critical thinking to understand the full ecosystem of a campaign and how each team contributes.
• Flexibility and adaptability to shifting priorities and project needs.
• Familiarity with Smartsheet and Figma (or ability to learn quickly).
• Resource management within the Solution Delivery team including balancing priorities, timelines, mix and casting while understanding and supporting the objectives and motivations of everydiscipline. 
• Proven ability to successfully manage multiple stakeholders and work on large-scale digital projects, including but not limited to implementing processes to ensure high-quality deliverables for our client
• Mastery of office productivity tools such as Excel, Word, MS Project, Visio, PowerPoint, and Keynote.
• Deeply understand the main forms of digital and traditional marketing and how they differ 
• Understand the ways media lives in projects, with a mastery level understanding of media types (paid, owned, earned + audio, video, social, etc.) and the ability to manage medium to large sized projects with a media component
• Mastery level knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence, Teams 
• Mastery in completing tasks in office productivity tools such as Excel, Word, Keynote, and PowerPoint at a project and portfolio level 
• Mastery in completing tasks with project management tools such as Tenrox, Smartsheet, and Halo/Abacus at a project and portfolio leve
• Superb verbal and written communicator (Advanced English)
• Excellent presentation and storytelling skills 
• Excellent organization and time management skills 
• Adaptable and flexible

What we offer: 

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

About the Team:

The Program Management Office (PMO) is a delivering value to customers by leading enterprise SSD development at SKHMS A (SK hynix Memory Solution America).

We are looking for program manager to work with enterprise SSD development which required cross-functional and multi-site collaboration.

Responsibilities:

• In this role, you will work closely with development managers, engineers, and multi-functional partners in Hardware, Firmware, Operation and customer facing teams.
• Development and management of project schedule and work, along with managing the associated tasks and dependencies to ensure we are on track for the program achievements.
• Participate in key design reviews and handle scope changes efficiently. Identify project dependencies, risks and bring up to leadership in a timely manner.
• Provide status updates and communicate issues internally providing recommendation as a key part of team.
• Working closely with Korea HQ engineering and manufacturing teams.

Minimum Qualifications:

• Completed BS OR Masters degree in one of the following: Engineering, Electrical Engineering, Information Engineering, Embedded Systems Engineering, AI Engineering or Computer Science. 
• Exceptional communication and organizational skills
• 3 years of Program Management  
• Must able to work on site every day in San Jose
• Must speak fluent Korean 

**Please note that we will not consider candidates that are not bilingual in Korean for this position.** 

Preferred Qualifications:

• Technical knowledge of Solid State Drive and or SoC, HW and FW
• Customer facing experience

COMPENSATION: $80,000/yr - $133,000/yr

REGARDING COMPENSATION:

SK hynix memory solutions America Inc. offers you the opportunity to apply your skills to exciting projects while working with innovative teams. Our compensation package is complimented by a generous benefits package including medical, dental, vision, life insurance and a company 401(k) match, as well as cafeteria, onsite gym and much more. If you are motivated by technical challenges, we offer a collaborative work environment that encourages career growth.

The salary offered to a selected candidate will be tailored based on several factors, including the location, job grade, relevant knowledge, skills, and experience. We also take into account the internal equity among our current team members to ensure fairness and competitiveness.

Who We Are: At PP&Co, we are dedicated to empowering individuals, closely held businesses, and high-net-worth individuals to reach their financial goals. And now, we are taking our commitment to excellence to a new level. In February 2024, we made the strategic decision to join Ascend – a tax, accounting, and advisory platform that partners with entrepreneurial CPAs to usher in their next stage of growth. With Ascend’s shared resources and partnerships, PP&Co is well-positioned for strong innovation and growth in the future. Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today’s industry challenges to reach their full potential. For more information, visit www.ascendtogether.com.  

Why Join Us: As a member of our award-winning firm, you'll have the opportunity to grow both personally and professionally. Our friendly and high-integrity team members create a supportive environment where you can thrive and make a real impact. We believe in investing in our team's development and providing ample opportunities for career advancement. We foster a collaborative culture where every voice is heard and valued. You'll have the opportunity to work closely with colleagues and contribute your ideas to meaningful projects and initiatives. 

Position Overview 

The Accounting Manager is a core delivery role within PP&Co's Client Accounting Services practice. This individual is responsible for managing the day-to-day accounting operations for an assigned portfolio of clients across a range of industries. The Accounting Manager ensures accurate and timely financial reporting, maintains strong client relationships, and collaborates closely with the Team Lead and Accounting Advisors to deliver consistent, high-quality service. 

Responsibilities:

Client Accounting & Reporting

• Serve as the primary accounting contact for an assigned client portfolio, managing all aspects of bookkeeping and financial reporting. 
• Oversee and perform month-end close procedures, including journal entries, account reconciliations, and variance analysis.
• Prepare and deliver accurate financial statements (income statement, balance sheet, cash flow) on a monthly, quarterly, and/or annual basis per client engagement terms.
• Maintain and reconcile the general ledger, ensuring accuracy and completeness of all transactions in QuickBooks Online.
• Coordinate with offshore bookkeeping, AR, AP, and payroll teams to ensure timely processing and accuracy of transactional data. 

Client Relationship Management 

• Develop and maintain strong working relationships with assigned clients, acting as a reliable and knowledgeable point of contact.
• Communicate proactively with clients regarding financial results, open items, and deadlines.
• Identify and escalate complex client issues or advisory opportunities to the Team Lead or Accounting Advisor as appropriate. 

Internal Collaboration 

• Work closely with the Team Lead to ensure client deliverables meet firm quality standards and are completed on schedule.
• Assist in training and mentoring junior staff and offshore team members as needed.
• Contribute to the continuous improvement of internal processes, workflows, and documentation standards. 

Qualifications 

• Bachelor's degree in Accounting, Finance, or a related field required.
• Minimum 3–5 years of accounting experience, preferably in a public accounting or outsourced accounting services environment.
• Proficiency in QuickBooks Online (QBO) required; experience with QBO Advanced or multiple QBO entities is a plus.
• Strong understanding of GAAP and general accounting principles.
• Excellent organizational skills and attention to detail, with the ability to manage multiple client deadlines simultaneously.
• Professional communication skills, both written and verbal. 

The annual base salary range for this role is $105,000–$125,000, based on market data for the San Jose, CA area. This range reflects the anticipated low and high end of the salary band for this position. Actual compensation may vary depending on factors such as location, experience, education, and skill level. 

Join us in our mission to empower financial success and make a positive impact in the lives of our clients. Apply now to be part of our dynamic team at PP&Co! 

Job type: Full-Time (30-40 hours per week)

Location: San Jose

Intended Start Date: ASAP

Who we are:

Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.

What You Will Do:

Video content is one of Think Academy's key communication tools with parents. Across our website and social media platforms, videos play an essential role in explaining course structures, teaching methods, and student outcomes. 

As a Content Creator, you will be responsible for the end-to-end creation of educational and marketing videos, from concept development and scriptwriting to production and delivery. You’ll ensure that each piece clearly conveys the value of our courses and builds trust with parents. The role requires strong content planning and basic video production skills, as well as cross-functional collaboration with the teaching, design, editing, and marketing teams.

• Understand course objectives, student learning characteristics, and parent pain points to identify key topics for video creation.
• Develop monthly content plans covering multiple formats (e.g., teaching demos, parent stories, study tips, event previews).
• Participate in planning meetings to align themes with marketing and teaching priorities.

• Translate educational content into clear, engaging, and easy-to-follow scripts.
• Define logical structure, pacing, and key visual elements for each video.
• Coordinate shooting schedules and resources with teachers, videographers, and editors.
• Oversee on-site filming to ensure accuracy, smooth delivery, and high visual quality.

• Adapt video content for various platforms (website, YouTube, Xiaohongshu, WeChat Channels, etc.), optimizing tone and rhythm for each.
• Collaborate with designers, editors, and marketing teams to maintain visual and brand consistency.
• Monitor content performance metrics (completion rate, retention, conversion) and recommend improvements.

• Manage video production timelines and deliverables across departments.
• Build and maintain a structured script, footage, and template library.
• Conduct post-project reviews to summarize learnings and continuously improve workflow efficiency.

How You Can Be Qualified:

• Bachelor’s degree or above in Media, Education, Marketing, or a related field
• 1-3 years of experience in video directing, scripting, or content planning; experience in the education industry or knowledge-based content is preferred
• Strong storytelling and scriptwriting skills with a solid understanding of video narrative structure
• Excellent communication and coordination skills to work across teaching, design, editing, and marketing teams
• Basic understanding of video production processes including filming, editing, motion graphics, and marketing teams
• Sensitivity to educational content and the ability to transform complex concepts into accessible and relatable stories
• Fluency in Mandarin is required
• Preferred Qualifications:
  • Experience in K–12 educational or competition-related content production
  • Understanding of social media algorithms and short-video growth strategies; experience in building or growing an account from scratch
  • Proven ability to manage end-to-end production with strong quality control
  • Familiarity with AI-assisted video creation, interactive learning content, or innovative teacher-led video formats

Interview Process:

1. Application Review
2. Portfolio + Trial Video Submission
3. HR Screening
4. Hiring Manager Interview
5. Final Interview

Pay Structure:

• $30-$50/hr
• Professional Growth:
  • Opportunity to convert into full-time based on performance!
• 401k and Health, Vision, and Dental Insurance (depending on eligibility)

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Job type: Full-Time (30-40 hours per week)

Location: San Jose

Intended Start Date: ASAP

Who we are:

Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.

What You Will Do:

Video content is one of Think Academy's key communication tools with parents. Across our website and social media platforms, videos play an essential role in explaining course structures, teaching methods, and student outcomes. 

As a Scriptwriter & Video Director, you will be responsible for the end-to-end creation of educational and marketing videos, from concept development and scriptwriting to production and delivery. You’ll ensure that each piece clearly conveys the value of our courses and builds trust with parents. The role requires strong content planning and basic video production skills, as well as cross-functional collaboration with the teaching, design, editing, and marketing teams.

• Understand course objectives, student learning characteristics, and parent pain points to identify key topics for video creation.
• Develop monthly content plans covering multiple formats (e.g., teaching demos, parent stories, study tips, event previews).
• Participate in planning meetings to align themes with marketing and teaching priorities.

• Translate educational content into clear, engaging, and easy-to-follow scripts.
• Define logical structure, pacing, and key visual elements for each video.
• Coordinate shooting schedules and resources with teachers, videographers, and editors.
• Oversee on-site filming to ensure accuracy, smooth delivery, and high visual quality.

• Adapt video content for various platforms (website, YouTube, Xiaohongshu, WeChat Channels, etc.), optimizing tone and rhythm for each.
• Collaborate with designers, editors, and marketing teams to maintain visual and brand consistency.
• Monitor content performance metrics (completion rate, retention, conversion) and recommend improvements.

• Manage video production timelines and deliverables across departments.
• Build and maintain a structured script, footage, and template library.
• Conduct post-project reviews to summarize learnings and continuously improve workflow efficiency.

How You Can Be Qualified:

• Bachelor’s degree or above in Media, Education, Marketing, or a related field
• 1-3 years of experience in video directing, scripting, or content planning; experience in the education industry or knowledge-based content is preferred
• Strong storytelling and scriptwriting skills with a solid understanding of video narrative structure
• Excellent communication and coordination skills to work across teaching, design, editing, and marketing teams
• Basic understanding of video production processes including filming, editing, motion graphics, and marketing teams
• Sensitivity to educational content and the ability to transform complex concepts into accessible and relatable stories
• Fluency in Mandarin is required
• Preferred Qualifications:
  • Experience in K–12 educational or competition-related content production
  • Understanding of social media algorithms and short-video growth strategies; experience in building or growing an account from scratch
  • Proven ability to manage end-to-end production with strong quality control
  • Familiarity with AI-assisted video creation, interactive learning content, or innovative teacher-led video formats

Interview Process:

1. Application Review
2. Portfolio + Trial Video Submission
3. HR Screening
4. Hiring Manager Interview
5. Final Interview

Pay Structure:

• $30-$50/hr
• Professional Growth:
  • Opportunity to convert into full-time based on performance!
• 401k and Health, Vision, and Dental Insurance (depending on eligibility)

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Job type: Full-Time (30-40 hours per week)

Location: San Jose

Intended Start Date: ASAP

Who we are:

Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.

What You Will Do:

Video content is one of Think Academy's key communication tools with parents. Across our website and social media platforms, videos play an essential role in explaining course structures, teaching methods, and student outcomes. 

As a Video Director, you will be responsible for the end-to-end creation of educational and marketing videos, from concept development and scriptwriting to production and delivery. You’ll ensure that each piece clearly conveys the value of our courses and builds trust with parents. The role requires strong content planning and basic video production skills, as well as cross-functional collaboration with the teaching, design, editing, and marketing teams.

• Understand course objectives, student learning characteristics, and parent pain points to identify key topics for video creation.
• Develop monthly content plans covering multiple formats (e.g., teaching demos, parent stories, study tips, event previews).
• Participate in planning meetings to align themes with marketing and teaching priorities.

• Translate educational content into clear, engaging, and easy-to-follow scripts.
• Define logical structure, pacing, and key visual elements for each video.
• Coordinate shooting schedules and resources with teachers, videographers, and editors.
• Oversee on-site filming to ensure accuracy, smooth delivery, and high visual quality.

• Adapt video content for various platforms (website, YouTube, Xiaohongshu, WeChat Channels, etc.), optimizing tone and rhythm for each.
• Collaborate with designers, editors, and marketing teams to maintain visual and brand consistency.
• Monitor content performance metrics (completion rate, retention, conversion) and recommend improvements.

• Manage video production timelines and deliverables across departments.
• Build and maintain a structured script, footage, and template library.
• Conduct post-project reviews to summarize learnings and continuously improve workflow efficiency.

How You Can Be Qualified:

• Bachelor’s degree or above in Media, Education, Marketing, or a related field
• 1-3 years of experience in video directing, scripting, or content planning; experience in the education industry or knowledge-based content is preferred
• Strong storytelling and scriptwriting skills with a solid understanding of video narrative structure
• Excellent communication and coordination skills to work across teaching, design, editing, and marketing teams
• Basic understanding of video production processes including filming, editing, motion graphics, and marketing teams
• Sensitivity to educational content and the ability to transform complex concepts into accessible and relatable stories
• Fluency in Mandarin is required
• Preferred Qualifications:
  • Experience in K–12 educational or competition-related content production
  • Understanding of social media algorithms and short-video growth strategies; experience in building or growing an account from scratch
  • Proven ability to manage end-to-end production with strong quality control
  • Familiarity with AI-assisted video creation, interactive learning content, or innovative teacher-led video formats

Interview Process:

1. Application Review
2. Portfolio + Trial Video Submission
3. HR Screening
4. Hiring Manager Interview
5. Final Interview

Pay Structure:

• $30-$50/hr
• Professional Growth:
  • Opportunity to convert into full-time based on performance!
• 401k and Health, Vision, and Dental Insurance (depending on eligibility)

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Xometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.

Responsibilities:

Customer Integration:

• Become a trusted advisor and technical expert for assigned enterprise accounts
• Weekly onsite visits at customer and partner locations, building relationships and understanding their needs
• Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform
• Proactively identify and address potential manufacturing challenges
• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities

Order Fulfillment and Quality:

• As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network
• Conduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications
• Manage projects to successful completion, overseeing production, and ensuring on-time delivery
• Handle critical communications, order changes, and escalations related to customer orders
• Monitor customer-specific dashboards to track order progress, delivery metrics, and quality performance

Sales and Account Growth:

• Partner with Enterprise Sales Executives to drive account growth and retention
• Identify opportunities for expanding Xometry's services within existing accounts
• Provide technical expertise and support during the sales process
• Gather customer insights and feedback to inform sales strategies

Qualifications:

• Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required
• 7+ years of experience in manufacturing, product development, and project management
• Experience in the aerospace industry is highly preferred
• Strong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications
• Experience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred
• Proficiency in modelling and drafting software such as Solidworks
• Excellent communication, interpersonal, and problem-solving skills
• Experience with CRM systems such as Salesforce
• Proficiency in Google Suite and Microsoft Office Suite
• Ability to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day drips

The estimated base salary range for new hires into this role is $117,000- $152,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Remote

Position Summary

Antora Energy is hiring its first Senior IT Manager to serve as the internal owner of the company's IT infrastructure, cybersecurity posture, and enterprise technology environment. This person will combine strategic leadership with hands-on execution — leading IT planning and governance while directly improving systems, security, and operational reliability across corporate, factory, and project-site environments.

The IT Manager will partner with internal engineering teams and external technical specialists (including Antora's outsourced IT partners) to ensure our corporate, operational technology, and AI environments are secure, scalable, and well-managed. A core focus of this role is strengthening Antora's network, infrastructure, and cybersecurity foundations as the company prepares for its next stage of growth and investment.

Over time, this person will lead the evolution of Antora's IT capabilities from a vendor-supported model to a more internally led function — building the team, processes, and systems to support that transition.

Roles & Responsibilities

IT Leadership & Strategy

• Serve as the primary internal owner of IT infrastructure, systems, and cybersecurity across all Antora environments.
• Lead IT planning, budgeting, and technology roadmapping; establish policies, standards, and operating procedures.
• Coordinate cross-company IT initiatives, including employee and team training.
• Act as the strategic internal counterpart to external IT partners, managing the relationship and shifting execution ownership over time.

Network & Infrastructure

• Document, maintain, and continuously improve the state of corporate, factory, and project-site networks.
• Own network architecture and design, including hardware, operating systems, firewalls, and configurations.
• Implement and maintain patch management, vulnerability management, and infrastructure monitoring processes.
• Maintain comprehensive network diagrams, system documentation, and asset inventories.

Cybersecurity & Risk Management

• Own the company's cybersecurity posture across endpoints, applications, identity, and networks.
• Implement identity and access management best practices, including centralized SSO and user lifecycle management (provisioning, transfers, deprovisioning).
• Manage endpoint security, email security, spoofing prevention, and credential protection.
• Develop and enforce security policies, incident response practices, and compliance standards (including SSP creation and alignment).
• Provide the AI security overlay: governance and risk management for AI tools, agents, and platforms deployed across the company — partnering with AI strategic leaders who own architecture and tooling decisions.

Application & Software Governance

• Maintain a comprehensive inventory of Antora's approximately 140 software applications, including accurate user and account records.
• Manage application access, permissions, and provisioning/deprovisioning to support access control and onboarding/offboarding hygiene.
• Partner with business teams to evaluate and securely implement new tools while reducing tool sprawl.
• Administer and provide security oversight for AI tools and platforms.

IT Operations & End-User Support

• Oversee device lifecycle management, IT asset inventory, and enterprise device standards.
• Provide or coordinate day-to-day end-user laptop and IT support.
• Ensure OS hardening and compliance across all company devices.

Cross-Functional Collaboration

• Partner with Product Development and Operations to support secure operational technology (OT) environments at factory and project sites.

• Align infrastructure and network security with product development realities — a collaborative, dotted-line relationship.

• Coordinate with external IT service providers to deliver reliable infrastructure and cybersecurity operations.

Initial Success Metrics (First 6–9 Months)

• Antora can clearly explain and defend its network architecture to auditors and investors.
• Accurate network diagrams, hardware/OS inventories, and system documentation are in place.
• Visibility into system vulnerabilities and patch status is continuous and managed.
• Centralized identity and access controls (e.g., SSO) are implemented, with a clean hire/transfer/leaver process.
• Application inventory is comprehensive and access risk is quantified and mitigated.
• Cybersecurity controls are strengthened, with reduced credential and spoofing risk.
• There is a credible internal IT owner — not just vendors — accountable for Antora's IT and security posture.

Key Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 7+ years of experience in IT infrastructure, networking, or cybersecurity roles.
• Demonstrated experience managing corporate IT systems in a growing technology or hardware company.
• Strong knowledge of network architecture and security, identity and access management (SSO, authentication systems), endpoint security and device management, and infrastructure monitoring and vulnerability management.
• Experience working with external IT service providers or managed service partners.
• Proven ability to balance strategic planning with hands-on technical execution.
• Genuine enthusiasm for AI tools and a willingness to lean into AI-driven infrastructure and efficiency solutions.

Additional Qualifications Desired

• Experience supporting environments that include both corporate IT and operational technology (OT).
• Experience with cloud infrastructure security and SaaS governance.
• Familiarity with enterprise identity platforms such as Okta or equivalent.
• Experience implementing IT security programs in preparation for audits, compliance frameworks, or investment readiness.
• Professional certifications such as CISSP, CISM, CCSP, or equivalent.

Personal Attributes

• Strong leadership and collaboration skills with the ability to influence across teams and levels.
• Structured thinker who documents systems and builds scalable, repeatable processes.
• Pragmatic problem solver who balances security rigor with operational speed.
• Comfortable operating as a player-coach in a high-growth, evolving technical environment.

Work Location:  Onsite - San Jose, CA

Salary Range:  $175,000 USD - $210,000 USD

Salary Basis:  Annual

Please note that the salary range listed above reflects Antora Energy's estimated pay for this position. The actual salary offered will be within the posted range and determined based on several factors including but not limited to a candidate's experiences, credentials and expertise, as they pertain to the position's requirements.

In addition to a competitive base salary, Antora Energy’s Total Rewards program includes equity compensation in the form of stock options, a premium health benefits package with life and disability insurance, a 401K plan with employer contributions, flexible spending accounts, and an industry leading paid-time-off policy that features flexible and inclusive holiday observance, as well as paid volunteer time off.

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