About the Role

Flex is seeking a Revenue Operations Manager to build, own, and scale the operational backbone for our New Verticals  division — Flex's expansion beyond rent into non-rent split-pay verticals. Reporting to the Head of Revenue Operations, you'll be the first dedicated RevOps hire to support New Verticalsr, responsible for standing up the systems, processes, and data infrastructure that will power this division through its next phase of growth.

New Verticals is exiting its experimental phase with clear product-market signal and aggressive growth targets. You'll work closely with Business Development,Sales and cross-functional leadership to architect the GTM engine from the ground up — Salesforce configuration, pipeline management, routing, reporting, and the full revenue tech stack. This is a build role: you'll define the playbook, not inherit one.

This is an ideal role for someone who thrives in ambiguity, has stood up RevOps infrastructure before, and wants to shape the operational foundation of a high-growth division.

What You'll Do

Systems Architecture & Ownership

• Build and own the Salesforce environment for New Verticals — objects, fields, page layouts, record types, validation rules, flows, and automations tailored to non-rent split-pay sales motions.
• Design and implement revenue tech stack integrations (CRM, enrichment, routing, marketing) to support NV's distinct sales process and team structure.
• Establish system architecture standards, documentation, and governance that can scale as the division grows from a small team to a full GTM org.
• Serve as the primary systems expert for New Verticals — owning troubleshooting, enhancements, and feature requests end-to-end.

Process Design & GTM Enablement

• Architect the  sales process from lead-to-close — stage definitions, pipeline management, forecasting methodology, and deal hygiene standards.
• Design and deploy routing rules, territory logic, and assignment workflows specific to go-to-market motions (biller channel, D2C, consumer cross-sell).
• Partner with Revenue Operations leadership to align on New Verticals  processes with company-wide RevOps standards while accommodating the division's unique needs.
• Build scalable onboarding workflows and enablement materials for new  hires as the team scales rapidly.

Data, Reporting & Analytics

• Define and maintain core operating metrics — TPV, pipeline velocity, conversion rates, and division-specific KPIs.
• Build dashboards and reports that give Revenue team leadership real-time visibility into pipeline health, forecast accuracy, and team performance.
• Ensure data quality and integrity through validation rules, audits, deduplication, and governance practices.
• Partner with Data and BI teams to ensure data flows cleanly into Snowflake and downstream analytics.

Cross-Functional Leadership

• Act as the operational bridge between the team’s Business Development,Sales, Partner Success, and the broader RevOps team.
• Translate business requirements into system design — converting ambiguous asks into reliable, repeatable processes.
• Represent the  operational needs in company-wide RevOps planning, tool evaluations, and architecture decisions.
• As the division scales, help scope and build the New Verticals  RevOps function — contributing to hiring plans, role definitions, and team structure.

Who You Are

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, with at least 2 years in a senior or lead capacity.
• Deep Salesforce expertise — you've configured and built environments, not just maintained them. Salesforce Administrator Certification preferred.
• Demonstrated experience standing up RevOps infrastructure for a new or rapidly scaling business unit, division, or company.
• Familiarity with GTM systems such as Outreach, LeanData, Clay and  HubSpot Marketing..
• Experience with AI-assisted operational tooling (e.g., Claude, Claude Code) is a plus.

Skills & Attributes

• Builder mentality — you're energized by creating from zero, not just optimizing what exists.
• Strong architectural thinking — you design systems and processes that scale, not just ones that work today.
• Comfort with ambiguity — you can define scope, make tradeoffs, and move forward when the playbook doesn't exist yet.
• Exceptional cross-functional communication — you translate between technical and business stakeholders fluently.
• High ownership and accountability — you treat the division's operational success as your own.
• Detail-oriented execution paired with strategic perspective — you can wire up a validation rule and advise on GTM process design in the same afternoon.

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $136,000—$170,000 USD
• Tier 2: $122,400—$153,000USD
• Tier 3 (SLC): $115,600—$144,500 USD

Mid Market Revenue Architects at Gong are strategic partners to our mid-sized customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalize the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).

RESPONSIBILITIES

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth
• Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

QUALIFICATIONS

• Must be located within one of our hubs and in a commutable distance to an office (Preference in San Francisco).
• 4-8+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company.
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $108,000 - $135,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-IP1

About the Role

iCapital is looking to hire an experienced Python Developer with expertise in web scraping, automated portal interactions, and cloud-native deployment using AWS. The ideal candidate will have hands-on experience working with Playwright for browser automation, managing multi-factor authentication (MFA) flows, and deploying scalable scraping tasks via AWS Lambda and related services. This role will assist in architecting and building robust, secure, and scalable scraping solutions that interact with complex web applications and secured portals.

Responsibilities

• Assist with the design and implementation of advanced scraping solutions using Python, Playwright, and AWS services.
• Automate interactions with JavaScript-heavy and authentication-secured websites, including handling MFA, CAPTCHAs, and session or token-based login flows.
• Architect scraping pipelines using serverless AWS components such as Lambda, Step Functions, S3, CloudWatch, and Secrets Manager.
• Build systems that scale to support high volumes of data extraction with fault tolerance, retries, and intelligent logging.
• Integrate and manage complex workflows across multiple portals, APIs, and data sources.
• Contribute to architectural decisions, tooling, and best practices.

Qualifications

• Bachelor’s or master’s degree in computer science, software engineering, or related field, or equivalent professional experience
• 10+ years of experience in Python development, with a strong focus on automation and data extraction
• Proven expertise in web scraping using tools like Playwright, Selenium, Scrapy, BeautifulSoup, and requests
• In-depth experience handling multi-step authentication flows, including multi-factor authentication (MFA), CAPTCHA solving, and session or cookie management
• Proficient in deploying and managing scraping workloads in AWS, particularly Lambda, S3, IAM, CloudWatch, and Secrets Manager
• Experience with asynchronous programming, headless browsers, and JavaScript-rendered content
• Solid understanding of web protocols (i.e. HTTP, HTTPS, cookies, headers), and the ability to reverse-engineer network calls and authentication mechanisms
• Comfortable working with APIs, JSON/XML, and data transformation
• Experience with CI or CD pipelines, Docker, and infrastructure as code (i.e. CloudFormation, Terraform)
• Familiar with data pipeline orchestration tools such as Apache Airflow or AWS Step Functions
• Prior experience scraping from secure or enterprise-level portals (i.e. financial, healthcare, legal)
• Background in data engineering or ETL workflows is a plus
• Exposure to Python testing frameworks and writing unit or integration tests

Benefits

The base salary range for this role is $130,000 to $160,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Commercial Revenue Architects at Gong are strategic partners to our customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalize the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).

RESPONSIBILITIES

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth
• Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

QUALIFICATIONS

• Must be located within one of our hubs and in a commutable distance to an office (Preference in San Francisco).
• 1-3+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company.
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $88,000 - $110,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-IP1

The Role

We are looking for an Associate Director, Third-Party Risk Management (TPRM) to own the TPRM pillar at Flex. This is not a program management role. It is a pillar ownership role: you set the risk posture, define the operating model, and are accountable for outcomes across a vendor population that touches every part of the business.

You will lead a small team, establish the direction for how Flex evaluates and monitors third-party risk, and make the calls on where speed and rigor need to be balanced. You will design AI-enabled workflows that scale the team's capacity without sacrificing auditability or regulatory defensibility. And you will hold Flex's third-party risk position across the organization, shaping decisions in Product, Engineering, Finance, and Procurement rather than responding to requests from them.

This role is right for someone who has owned TPRM at a mature, regulated institution and also built something from the ground up at a high-growth fintech. Someone comfortable with ambiguity, confident in their risk judgment, and ready to be handed the reins.

What You’ll Do

1. Own Flex's third-party risk posture end-to-end: set the strategy, define the operating model, and be accountable for outcomes across the full vendor population
2. Establish and maintain the policies, standards, and governance framework that underpin TPRM across the organization
3. Make risk-based decisions on vendor approvals, exceptions, and escalations, including explicit tradeoffs between speed and risk exposure, and defend those positions to senior leadership and regulators
4. Architect scalable intake, tiering, due diligence, and monitoring workflows, designing AI-enabled automation where it improves speed and consistency without removing human judgment from consequential decisions
5. Build signal-driven monitoring systems that surface vendor risk in real time (financial distress, security incidents, operational failures) rather than relying on calendar-based review cycles
6. Design and own AI workflows for high-volume tasks like SOC report analysis, questionnaire scoring, and exception tracking, with clear auditability and human-in-the-loop checkpoints throughout
7. Drive risk alignment across Product, Engineering, Finance, and Procurement, shaping vendor strategy and sourcing decisions upstream rather than reviewing them after the fact
8. Serve as Flex's authoritative voice on third-party risk in regulatory exams, audits, and customer due diligence requests
9. Own the reporting framework that gives senior leadership real-time, decision-relevant visibility into third-party risk posture
10. Proactively identify emerging third-party risks across new vendor categories, evolving threat landscapes, and regulatory developments, and evolve controls before they become issues
11. Help mentor and develop more junior team members as the program and team scale

What We’re Looking For

• 7+ years of experience in third-party risk, vendor risk, or a closely related risk and compliance discipline
• Experience at both a large, regulated institution with a mature risk function and a high-growth, venture-backed fintech or technology company
• Demonstrated track record of making and defending risk-based decisions under ambiguity, including explicit speed-vs-risk tradeoffs
• Experience designing AI-enabled workflows for risk or compliance use cases, with a clear point of view on where automation helps and where human oversight is non-negotiable
• Strong working knowledge of vendor risk domains: security, privacy, operational, financial, and regulatory
• Proven ability to influence across Product, Engineering, and Finance, not just within a compliance or risk silo
• Strong communication skills; able to translate complex risk positions into clear recommendations for executive and board-level audiences
• Comfort with data; SQL experience or the ability to query and analyze data independently is a strong plus
• Experience supporting or leading regulatory exams in a financial services or fintech environment

Nice to Have

• Experience building a TPRM program from scratch at a high-growth company
• Familiarity with GRC platforms and common TPRM tooling
• Working knowledge of relevant frameworks and standards (SOC 2, ISO 27001, NIST, PCI, etc.)
• Prior people management or team lead experience

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF), the base salary pay range for this role is $176,000—$220,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience             

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Role:

We are looking for an eager Senior Staff Software Engineer excited to dive in and help build and support the cutting edge technology systems of the Lending Finance Platform team, which support our Capital Markets and Accounting business functions. SoFi is trying to push the boundaries of lending and provide next-level products for our members and investors, and we are seeking anyone with big ideas and a drive to help achieve our goals.

We value forward-thinking engineers who are hands-on, take ownership, and drive delivery. You’ll be surrounded by a talented team where mentorship, knowledge-sharing, and collaboration are central to our culture. We’re seeking someone who is not only an expert in full-stack development but also understands how to leverage data for impactful reporting and aggregation across the platform.

As a senior staff software engineer, you will be part of a team that is empowered to make technical decisions that have direct impact on the success of the business. You will be in the middle of it all – working with partner teams in Lending Engineering and Data Science, implementing new functionality, architecting our system, squashing bugs, maintaining the health of our code, delivering scalable and highly-available services, and continually growing as an engineer. The ideal candidate is both forward-thinking and hands-on, has a strong sense of ownership and drive for delivery, and is a good mentor and co-worker. 

At SoFi, we pride ourselves on the collaboration between Product, Design, and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, testing, deploying, monitoring, supporting, and continual improvements and evolution of mission-critical systems. You’ll face and solve a wide range of challenges: technical, product, and operational, shaping your personal growth and career along the way, as well as using your areas of expertise to grow the capabilities of the rest of the team.

What You’ll Do:

Hands-on Engineering/ Technical Leadership & Strategy

• Write production-grade, scalable backend code using Java, Kotlin, Spring Boot, and modern frameworks.
• Debug and resolve complex systems issues in high-scale, real-time services.
• Develop APIs, services, and platform infrastructure that support loan servicing, payment schedules, and operational workflows.
• Drive hands-on delivery of critical projects like schedule generation, batching frameworks, and testing infrastructure.
• Architect platform-level services and improve systems for resilience, observability, and extensibility.
• Make high-leverage engineering decisions that balance speed, quality, and maintainability.

Raise the bar on engineering quality through hands-on contributions, design reviews, and technical mentorship.

Team Collaboration & Mentorship

• Partner with product, design, operations, and other engineering teams to build solutions that deliver business value and customer impact.
• Contribute to cross-functional platform efforts (e.g., onboarding, credit bureau reporting, collections APIs).
• Drive alignment on technical strategy and execution, with strong written and verbal communication.

What You’ll Need:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 8+ years experience as a software engineer, designing and implementing complex software solutions.
• Experience with React / Java / Spring / Kotlin / PostgreSQL / AWS. Expertise with any modern Java frameworks, REST APIs, and relational databases
• Deep understanding of software architecture, design patterns, and best practices for building scalable and robust applications.
• Proven experience in leading and mentoring engineering teams, promoting technical excellence and collaboration.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to diverse audiences.
• Experience with Kafka, Docker, Kubernetes, Spring Boot, cloud infrastructure, Terraform and CI/CD

Nice to have:

• Experience in financial services or fintech (loan servicing, payments, interest calculations, credit reporting, etc.)
• Experience with Temporal, Kubernetes, Docker, Terraform, and CI/CD tooling.
• Exposure to data analytics or machine learning platforms.
• Familiarity with front-end technologies such as React, Scala, or Flutter.

As our Vice President of IT, you aren’t just keeping the lights on; you are building the nervous system of a global AI powerhouse. You will move beyond “traditional IT” to create a frictionless, secure environment where technology enables speed rather than hindering it. This role is responsible for architecting the enterprise platforms, operating models, and governance that allow the business to scale rapidly, securely, and with confidence.

You MUST be located in one of our hub locations (San Francisco, Salt Lake City, Austin, New York City Metro, Chicago) due to our hybrid work model.

RESPONSIBILITIES

• Engineer a High-Velocity Workforce: Lead global IT operations and workforce enablement for thousands of employees across international locations, ensuring a secure, reliable, and scalable environment that matches the speed of a high-growth SaaS ecosystem.
• Scale the AI Infrastructure Nerve Center: Beyond standard IT, architect the enterprise and platform infrastructure that enables large-scale AI-powered SaaS environments, ensuring reliability, performance, and scalability as the business grows.
• Design a Zero-Trust Identity Ecosystem: Move past legacy controls by defining and executing a multi-year IAM strategy rooted in Zero Trust principles, cloud-native identity platforms, and password-less authentication.
• Scale Through Intelligent Automation: Transform IT from a service provider into a platform by scaling global organizations through periods of rapid growth while introducing deep automation, standardization, and operational rigor.
• Transform Compliance into a Competitive Advantage: Embed operational controls into daily processes to move beyond “check-the-box” compliance, enabling seamless support for SOX, SOC 2, and regulated market requirements while strengthening customer trust.
• Drive Cross-Functional Synergy: Implement Enterprise Service Management (ESM) platform to consolidate operations across multiple departments—including Business Intelligence, HR, and Engineering—improving visibility, efficiency, and alignment company-wide. Serve as a trusted executive partner to Product, Security, Finance, and Engineering leadership to align technology investment with business priorities.
• Orchestrate M&A and Rapid Integration: Lead the technical integration of mergers and acquisitions, consolidating disparate SaaS, collaboration, and end-user platforms into a unified, high-performance enterprise standard.
• Optimize the “Innovation Budget”: Direct multi-million-dollar operating budgets through vendor consolidation, strategic sourcing, and disciplined investment decisions to ensure every dollar spent accelerates business growth.
• Executive Accountability: Own the reliability, security, and scalability of the company’s internal technology platforms as the organization scales globally.

QUALIFICATIONS 

• 15+ Years of High-Growth Leadership: Proven experience building, scaling, and modernizing global technology organizations in environments defined by rapid change and growth.
• Strategic Growth Mindset: Demonstrated success evolving IT from small, reactive teams into proactive, globally distributed organizations during hyper-growth phases.
• Visionary Identity & IT Executive: Deep expertise in enterprise identity, infrastructure, and security strategy, with a strong focus on aligning technology to business outcomes and regulatory requirements.
• Operational & Financial Discipline: Experience managing multi-million-dollar annual operating budgets with a reputation for cost optimization, vendor rationalization, and strong financial governance.
• The Trusted Partner Mentality: Recognized as a servant leader who builds trusted leadership teams, governs complex platforms, and partners across the company to drive outcomes.
• Master of Modern Infrastructure: Hands-on experience guiding the transition from legacy systems to cloud-native platforms and resilient, secure service models.
• Regulatory Fluency: Strong working knowledge of NIST 800-53, ISO 27001, FedRAMP, and related frameworks, and the ability to translate them into operational trust and customer confidence.
• Global Talent Developer: Proven ability to build and lead high-performing teams across onshore and nearshore delivery models to increase velocity while reducing operating costs.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $280,000 - $300,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

As a Manager of Mid Market Revenue Architects at Gong, you will lead a team of strategic partners to our mid-sized customers. Your team is focused on driving revenue transformation from Gong’s AI Operating System. You’ll coach your team as they guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

You will ensure your team combines a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalize the use of Gong into tangible business results. Your success is measured by your team's activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).

This particular leadership role will join our new Industry Expansion (IX) team, focused primarily on customers in the Financial Services and Healthcare industries. You will be joining a "startup within a startup," leading the effort to build the IX outcomes realization journey, leveraging automation, AI, content, and self-service strategies to improve customer health, reduce churn, and increase NDR (Net Dollar Retention) for this critical new segment. 

RESPONSIBILITIES

• Team Leadership & Coaching: Recruit, develop, and lead a high-performing team of Revenue Architects. Provide consistent coaching on account strategy, executive presence, and value realization.
• Revenue Transformation Strategy: Partner with senior GTM leaders to design and oversee the execution of strategies that modernize their revenue operations through Gong’s AIOS. Develop a distinct point of view for how Gong drives these outcomes for customers specifically in the financial services and healthcare industries.
• Workflow Architecture Oversight: Guide your team in mapping current-state customer processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Drive adoption initiatives that foster behavior change and embed Gong into daily team rhythms across the IX customer segment.
• Value Realization: Empower your team to use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value.
• Renewal and Expansion Management: Own the aggregate renewal strategy and execution for the team, partnering with cross-functional leaders on growth and NDR.
• Cross-Functional Collaboration: Partner with internal leadership teams (Product, Sales, Marketing) to ensure an exceptional and seamless customer experience throughout the entire journey.

QUALIFICATIONS 

• 2+ years of direct people management experience leading Customer Success, Account Management, or Professional Services teams in a B2B SaaS company.
• 6–10+ years of total proven experience in customer-facing roles (CSM, AM, Implementation, or similar).
• Experience working with Financial Services or Healthcare customers, or professional work experience in those industries.
• Proven track record of coaching others to own relationships with senior (VP and C-suite) stakeholders and lead value/ROI conversations.
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing, and executives.
• Excellent communication, negotiation, and presentation skills, with the ability to influence at the leadership level.
• Data-driven mindset with a focus on delivering measurable outcomes and tracking team-wide KPIs.
• Passion for driving customer outcomes and contributing to a high-performing and accountable work culture.
• Our Managers are self-starters who excel in high-paced environments and thrive in change and ambiguity. Our top leaders have a growth mindset, pride themselves in being coachable, and are dedicated to winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $97,300- $140,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

As the Revenue Operations Manager focused on Territory Strategy & Operations, you’ll play a critical role in accelerating revenue growth and maximizing seller productivity through data-driven investment strategy, scalable territory design and consultative partnership with leaders across the business. You will be the architect of our Territory Strategy & Operations framework; managing the operating cadence, orchestrating consistency across business functions, ensuring smooth execution of day-to-day operations, supporting cross-functional GTM initiatives, ensuring accuracy and scalable design of key systems, and proactively identifying and leading projects that drive Gong forward. This is a unique opportunity to craft the operational blueprint for a business critical function at a pivotal phase of growth. We need you to help keep this rocketship on course!

QUALIFICATIONS 

• Drive operational excellence by applying global best practices and regional expertise to streamline workflows and remove operational bottlenecks within the territory design and planning process both annually and in-year. .
• Ensure smooth execution of GTM initiatives through comprehensive impact analysis, cross-functional stakeholder alignment, change management roadmaps and proactive communication.
• Conduct deep-dive research and data analysis to inform and validate strategic recommendations
• Serve as a key partner for Sales and RevOps, providing the dashboards, reporting tools, and regional insights necessary to optimize territory performance.
• Drive continuous improvement by challenging legacy frameworks with a builder’s mindset.
• Redesign territory models and processes for global scalability and long-term operational durability.
• Partner with Sales leadership, Strategy and Finance to optimize territory compositions, conducting quantitative and qualitative analyses to align territories with business goals, headcount plans while ensuring every rep is given sufficient opportunity for success.
• Analyze historical performance, market potential, and account data to inform segmentation and coverage plans.
• Support GTM planning cycles by delivering territory assignments, whitespace analysis, and coverage recommendations.
• Maintain accurate territory mapping in Territory Management and CRM systems (e.g., Fullcast, Salesforce), ensuring data integrity and change management.
• Lead special projects such as market expansion, vertical alignment, or rep capacity modeling.

QUALIFICATIONS 

• You are within commuting distance of one of our listed hub locations and can be in-office 2x per week
• 3–5+ years of experience in Revenue Operations, Sales Strategy, or a related GTM planning function.
• Deep understanding of B2B SaaS go-to-market models, sales territories, and segmentation strategies.
• Strong analytical skills with experience in Excel, SQL, and BI tools (e.g. Tableau, Retool).
• Proficiency with CRM systems, especially Salesforce; experience with territory management tools a plus (e.g. Fullcast, Pigment, Anaplan)
• Excellent cross-functional collaboration and stakeholder management skills.
• Comfortable navigating ambiguity in a fast-paced, high-growth environment.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $149,000 - $175,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

The GTM Data Architect owns the end-to-end strategy, governance, and execution of how data is orchestrated, enriched, controlled, and activated across the GTM organization. This role ensures that data is not just accurate, but usable, scalable, and embedded directly into workflows that drive adoption and performance. You will serve as the central owner of account and lead data strategy, bridging RevOps, Field Ops, Systems, Sales, Marketing, and AI/Automation teams to create a forward-looking, execution-ready data foundation.

RESPONSIBILITIES

• Data Orchestration Strategy
  • Own the holistic strategy for how data flows across systems (SFDC, enrichment tools, AI tools, Gong,etc.).
  • Define how data is created, updated, validated, enriched, and consumed across GTM workflows.
  • Ensure consistency, scalability, and clarity in data ownership and data movement.

• Enrichment Strategy

  • Design and own the enrichment framework (firmographics, technographics, intent, personas, buying groups, etc.).
  • Determine where enrichment happens, what tools are used, and how it is validated.
  • Balance automation, accuracy, cost efficiency, and business value.

• Lead Routing Stakeholder

  • Be the primary business partner and strategic stakeholder for lead routing logic.
  • Ensure routing rules align to segmentation, territories, verticals, and coverage models.
  • Partner closely with Marketing Ops, Field Ops and GTM Systems to ensure speed, accuracy, and transparency.

• Account Data Ownership

  • Serve as the business owner for account-level data integrity and partner with the territories team on account data requirements. 
  • Partner with the territory team and provide data supported recommendations on  account definitions, hierarchies, segmentation, industry classification, and account status logic.

• Process, Change Management & Communication

  • Own change management for any data model or process updates.
  • Create clear communication plans, documentation, and rollout strategies.
  • Ensure stakeholders understand what is changing, why it matters, and how to use it across the organization including Finance, Data, SysOps, Marketing Operations and the full GTM Operations team. 

• Forward-Looking Data Strategy

  • Partner with RevOps and Finance leadership to define where data strategy needs to be in 6–12–24 months.
  • Anticipate and support analysis on future GTM needs (AI readiness, automation, segmentation evolution, new products, new routes to market).
  • Ensure data foundations are built with scale and flexibility in mind.

• Workflow Integration

  • Ensure data is embedded directly into seller and manager workflows.
  • Lead and partner with the entire GTM Ops team to make data actionable, not passive.
  • Optimize for adoption, clarity, and speed to value.

• Data Controls & Governance

  • Own strong data control processes:
    • Field-level governance
    • Validation rules
    • Exception handling
    • Auditability
    • Clear ownership models
  • Maintain a “single source of truth” mindset across the GTM ecosystem.

QUALIFICATIONS 

• 5+ years in RevOps, GTM Ops, Data Strategy, or Sales Operations roles
• Deep understanding of CRM architecture (Salesforce strongly preferred)
• Strong experience with:
• Proven ability to:
  • Exceptional communication and change management skills
  • Comfortable operating between strategy and execution

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $138,000 - $210,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

LearnUpon is looking for a GTM Engineer, Retention & Growth to join our team in Utah. This is a hybrid role, working 3 days per week from LearnUpon's Salt Lake City office.

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. 

Our Go-To-Market (GTM) Systems team is the architectural heartbeat of our growth strategy. While traditional operations focus on maintaining the status quo, this team is responsible for building the automated future of our customer success and expansion motion. You will be a founding member of this function and will report to the Head of Revenue Operations, working closely with Customer Success, Account Management, and Product. Your mission is to eliminate the "reactivity" of account management by building a sophisticated, AI-driven Customer Health & Expansion engine that allows our team to focus entirely on deepening relationships rather than managing spreadsheets.

What will I be doing?

• Architecting the Expansion Engine: Design and build an automated system that captures internal adoption signals (product usage drops, seat utilization, feature engagement) and transforms them into proactive outreach tasks for Account Managers.
• Churn Defense Orchestration: Implement "agentic" workflows—AI agents that can autonomously monitor account health, flag "at-risk" behaviors, and draft personalized "get-back-on-track" playbooks for the CS team.
• Lifecycle Automation: Audit and revamp our post-sales technology. You will move us away from manual renewal tracking toward a seamless, automated platform where renewals, upsells, and cross-sells flow through a predefined, data-driven lifecycle.
• CS & AM Partnership: Work directly with Customer Success and Account Management leaders to identify manual bottlenecks in the renewal process and engineer automated solutions that serve their day-to-day needs.
• Revenue Governance & Scaling: Ensure the "plumbing" of our retention motion is robust and scalable, ensuring 100% data integrity between our Product Analytics and our CRM.
• Continuous Innovation: Stay at the forefront of the AI landscape, experimenting with new ways to use LLMs to summarize account health, analyze NPS sentiment, and predict expansion readiness before a human even spots the trend.
• Act as a force multiplier for leadership, managing the end-to-end execution of emerging projects through diligent meeting management, stakeholder follow-ups, and data tracking.

What skills and experience do I need?                                                                                 

• 6+ years in SaaS, with at least 2 years specifically focused on GTM automation, RevOps architecture, or CS Ops.
• Systems Thinking: The ability to look at complex customer journeys and visualize the automated architecture required to reduce friction from onboarding to renewal.
• Automation Mastery: Deep expertise in workflow orchestration tools (e.g., n8n, Make, Zapier, or Tray.io) and customer data platforms.
• CRM & CS Tool Expertise: Advanced knowledge of Salesforce architecture and familiarity with CS platforms (e.g., Planhat, Gainsight, ChurnZero, etc).
• AI/LLM Familiarity: Practical experience using LLMs (Gemini, OpenAI, Anthropic) for sentiment analysis, automated account summaries, and personalized expansion messaging.
• Retention Acumen: A strong understanding of post-sales metrics, specifically NDR (Net Dollar Retention), GRR (Gross Retention Rate), and LTV (Lifetime Value).

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Experience building with AI agent frameworks.
• Prior experience in a "Founding GTM Engineer" or "RevOps Architect" role at a high-growth SaaS company.
• Familiarity with SQL and data visualization tools (Tableau/Looker) to build "Live ROI" dashboards for your automations.
• Strong understanding of outbound prospecting and Business Development (BD) best practices, with a focus on translating high-quality account identification methods into scalable automation.

Why work with us?

• Competitive salary and company ESOP.
• 25 days’ PTO + 1 annual company wellness day off. 
• Private health insurance and company 401k
• Parental benefits, including up to 26 weeks’ paid maternity leave, 4 weeks’ paid paternity leave, and coaching support for new parents
• Up to 4 weeks’ per year working abroad (role eligibility applies)
• Clear career progression opportunities — take LearnUpon where you think it can go
• A collaborative and supportive environment with regular team events

What is the Hiring Process?

Our typical process generally works as follows:

• Qualified applicants will be invited to schedule a screening call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with a member of our C-Suite Team.
• The successful candidate will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

Marketing at Brex

Marketing tells the story of Brex to the world. From acquisition to activation, we translate product value into business results. Our team spans Revenue, Product, and Brand Marketing, and works closely with nearly every function at Brex. We move fast, experiment often, and think deeply about customer behavior. If you want your creativity to drive growth and shape perception, this is the place.

What you’ll do

The Brex Marketing team is looking for an experienced Senior Marketing Operations Manager to architect and optimize our B2B sales-led and channel-driven GTM engine. This role will define and maintain the systems, processes, and operational rigor that align Marketing, SDR, Sales, and Partner teams.

We are looking for someone who is eager to design the future-state GTM tech stack—modernizing how leads flow, how insights are generated, and how operational workloads become more efficient through automation, AI, and agentic workflows. This person will champion operational excellence by improving lead management, automating revenue processes, increasing funnel velocity, and enabling more efficient cross-functional alignment.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own and evolve the GTM systems architecture, ensuring Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach, and Clay.io work together as a best-in-class, integrated ecosystem.
• Lead the design, governance, and optimization of data orchestration workflows using LeanData, including routing, prioritization, handoffs, and conversion logic across Marketing, SDR, and Sales teams.
• Design and execute a future-state operational roadmap focused on scaling B2B demand generation, ABM, and partner-led growth through automation, improved data flows, and AI-powered insights.
• Build automated lifecycle processes for lead scoring, enrichment, qualification, and cross-functional handoffs using LeanData, Zapier, Clay, Segment, and AI agents.
• Enhance sales productivity by implementing agentic workflows (e.g., automated follow-ups, enrichment workflows, SDR assistance tools) in Outreach and Salesforce.
• Manage data governance across Salesforce, Marketo, and Segment, ensuring reliable attribution, reporting, and pipeline visibility.
• Create AI-informed dashboards and reporting on pipeline performance, lead velocity, conversion, campaign effectiveness, and partner impact.
• Partner with RevOps, Sales Systems, and Engineering to operationalize cross-functional processes that reduce manual work and improve efficiency.
• Support partner/VAR motions through automated attribution, routing rules, partner engagement workflows, and integrated co-marketing processes.
• Continuously evaluate new tools, AI capabilities, and operational improvements that elevate our GTM infrastructure.

Requirements

• 4+ years in Marketing Operations or Revenue Operations supporting B2B sales-led funnels.
• Hands-on experience administering Marketo, Salesforce, and LeanData.
• Deep expertise with lead routing, lead-to-account matching, and data orchestration workflows using LeanData or similar workflow automation tools.
• Proven ability to design automated workflows, operational processes, and scalable cross-system integrations.
• Experience using AI-driven tools or agentic workflows to automate SDR tasks, enrich lead data, or accelerate GTM execution.
• Strong analytical, system design, and documentation skills; able to translate business needs into scalable technical workflows.
• Experience collaborating with Sales, SDR, RevOps, and System/Engineering teams.

Bonus Points

• Experience in FinTech or enterprise B2B SaaS environments.
• Familiarity with conversational marketing/ABM platforms like Qualified.
• Experience with tools like LeanData and Outreach in support of lead routing and SDR/BDR workflows.
• Experience with paid funnel operations is a plus (Google Ads, LinkedIn Ads, etc.).
• Understanding of partner/VAR operational workflows and partner attribution logic.
• Ability to design scalable integrations using tools like Segment, Zapier, or Workato-style platforms.

Compensation

The expected salary range for this role is $134,696 - $168,370.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Marketing at Brex

Marketing tells the story of Brex to the world. From acquisition to activation, we translate product value into business results. Our team spans Revenue, Product, and Brand Marketing, and works closely with nearly every function at Brex. We move fast, experiment often, and think deeply about customer behavior. If you want your creativity to drive growth and shape perception, this is the place.

What you’ll do

The Brex Marketing team is looking for an experienced Senior Marketing Operations Manager to architect and optimize our B2B sales-led and channel-driven GTM engine. This role will define and maintain the systems, processes, and operational rigor that align Marketing, SDR, Sales, and Partner teams.

We are looking for someone who is eager to design the future-state GTM tech stack—modernizing how leads flow, how insights are generated, and how operational workloads become more efficient through automation, AI, and agentic workflows. This person will champion operational excellence by improving lead management, automating revenue processes, increasing funnel velocity, and enabling more efficient cross-functional alignment.

Where you’ll work

This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own and evolve the GTM systems architecture, ensuring Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach, and Clay.io work together as a best-in-class, integrated ecosystem.
• Lead the design, governance, and optimization of data orchestration workflows using LeanData, including routing, prioritization, handoffs, and conversion logic across Marketing, SDR, and Sales teams.
• Design and execute a future-state operational roadmap focused on scaling B2B demand generation, ABM, and partner-led growth through automation, improved data flows, and AI-powered insights.
• Build automated lifecycle processes for lead scoring, enrichment, qualification, and cross-functional handoffs using LeanData, Zapier, Clay, Segment, and AI agents.
• Enhance sales productivity by implementing agentic workflows (e.g., automated follow-ups, enrichment workflows, SDR assistance tools) in Outreach and Salesforce.
• Manage data governance across Salesforce, Marketo, and Segment, ensuring reliable attribution, reporting, and pipeline visibility.
• Create AI-informed dashboards and reporting on pipeline performance, lead velocity, conversion, campaign effectiveness, and partner impact.
• Partner with RevOps, Sales Systems, and Engineering to operationalize cross-functional processes that reduce manual work and improve efficiency.
• Support partner/VAR motions through automated attribution, routing rules, partner engagement workflows, and integrated co-marketing processes.
• Continuously evaluate new tools, AI capabilities, and operational improvements that elevate our GTM infrastructure.

Requirements

• 4+ years in Marketing Operations or Revenue Operations supporting B2B sales-led funnels.
• Hands-on experience administering Marketo, Salesforce, and LeanData.
• Deep expertise with lead routing, lead-to-account matching, and data orchestration workflows using LeanData or similar workflow automation tools.
• Proven ability to design automated workflows, operational processes, and scalable cross-system integrations.
• Experience using AI-driven tools or agentic workflows to automate SDR tasks, enrich lead data, or accelerate GTM execution.
• Strong analytical, system design, and documentation skills; able to translate business needs into scalable technical workflows.
• Experience collaborating with Sales, SDR, RevOps, and System/Engineering teams.

Bonus Points

• Experience in FinTech or enterprise B2B SaaS environments.
• Familiarity with conversational marketing/ABM platforms like Qualified.
• Experience with tools like LeanData and Outreach in support of lead routing and SDR/BDR workflows.
• Experience with paid funnel operations is a plus (Google Ads, LinkedIn Ads, etc.).
• Understanding of partner/VAR operational workflows and partner attribution logic.
• Ability to design scalable integrations using tools like Segment, Zapier, or Workato-style platforms.

Compensation

The expected salary range for this role is $134,696 - $168,370.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Marketing at Brex

Marketing tells the story of Brex to the world. From acquisition to activation, we translate product value into business results. Our team spans Revenue, Product, and Brand Marketing, and works closely with nearly every function at Brex. We move fast, experiment often, and think deeply about customer behavior. If you want your creativity to drive growth and shape perception, this is the place.

What you’ll do

The Brex Marketing team is looking for an experienced Senior Marketing Operations Manager to architect and optimize our B2B sales-led and channel-driven GTM engine. This role will define and maintain the systems, processes, and operational rigor that align Marketing, SDR, Sales, and Partner teams.

We are looking for someone who is eager to design the future-state GTM tech stack—modernizing how leads flow, how insights are generated, and how operational workloads become more efficient through automation, AI, and agentic workflows. This person will champion operational excellence by improving lead management, automating revenue processes, increasing funnel velocity, and enabling more efficient cross-functional alignment.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own and evolve the GTM systems architecture, ensuring Salesforce, Marketo, LeanData, ZoomInfo, Qualified, Outreach, and Clay.io work together as a best-in-class, integrated ecosystem.
• Lead the design, governance, and optimization of data orchestration workflows using LeanData, including routing, prioritization, handoffs, and conversion logic across Marketing, SDR, and Sales teams.
• Design and execute a future-state operational roadmap focused on scaling B2B demand generation, ABM, and partner-led growth through automation, improved data flows, and AI-powered insights.
• Build automated lifecycle processes for lead scoring, enrichment, qualification, and cross-functional handoffs using LeanData, Zapier, Clay, Segment, and AI agents.
• Enhance sales productivity by implementing agentic workflows (e.g., automated follow-ups, enrichment workflows, SDR assistance tools) in Outreach and Salesforce.
• Manage data governance across Salesforce, Marketo, and Segment, ensuring reliable attribution, reporting, and pipeline visibility.
• Create AI-informed dashboards and reporting on pipeline performance, lead velocity, conversion, campaign effectiveness, and partner impact.
• Partner with RevOps, Sales Systems, and Engineering to operationalize cross-functional processes that reduce manual work and improve efficiency.
• Support partner/VAR motions through automated attribution, routing rules, partner engagement workflows, and integrated co-marketing processes.
• Continuously evaluate new tools, AI capabilities, and operational improvements that elevate our GTM infrastructure.

Requirements

• 4+ years in Marketing Operations or Revenue Operations supporting B2B sales-led funnels.
• Hands-on experience administering Marketo, Salesforce, and LeanData.
• Deep expertise with lead routing, lead-to-account matching, and data orchestration workflows using LeanData or similar workflow automation tools.
• Proven ability to design automated workflows, operational processes, and scalable cross-system integrations.
• Experience using AI-driven tools or agentic workflows to automate SDR tasks, enrich lead data, or accelerate GTM execution.
• Strong analytical, system design, and documentation skills; able to translate business needs into scalable technical workflows.
• Experience collaborating with Sales, SDR, RevOps, and System/Engineering teams.

Bonus Points

• Experience in FinTech or enterprise B2B SaaS environments.
• Familiarity with conversational marketing/ABM platforms like Qualified.
• Experience with tools like LeanData and Outreach in support of lead routing and SDR/BDR workflows.
• Experience with paid funnel operations is a plus (Google Ads, LinkedIn Ads, etc.).
• Understanding of partner/VAR operational workflows and partner attribution logic.
• Ability to design scalable integrations using tools like Segment, Zapier, or Workato-style platforms.

Compensation

The expected salary range for this role is $134,696 - $168,370.  However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

LearnUpon is looking for a CX Operations Analyst to join our team in Utah. This is a hybrid role, working 3 days per week from LearnUpon's Salt Lake City office.

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. 

This role will report to our Head of Revenue Operations and support the Customer Experience teams. You will partner with senior CX and Sales leadership and the broader GTM team to drive the overall productivity and effectiveness of the organisation. Responsibilities include aligning and executing our overall customer experience strategy, operationalizing a retention forecast, building and maintaining customer health metrics, assisting with business planning, performing go-to-market analysis, understanding win/loss trends, aligning success and sales territories and teams, workflow and process optimisation, and standing up customer experience playbooks and programs.

You will have a broad remit of CX specific Revenue Operations tasks that contribute directly to our growth trajectory. We encourage and empower you to be brave and be creative, so we are looking for big thinkers who are ambitious and who love solving large problems.

What will I be doing?

• Optimizing CX systems (like Planhat, Gainsight, or Salesforce) to improve team adoption and reduce manual tasks.
• Designing and implementing workflows, playbooks, and operating standards across the customer lifecycle.
• Managing retention and growth operations by building health metrics, renewal frameworks, and churn analysis.
• Leading executive reporting by creating QBRs, board-level materials, and performance insights (GRR/expansion).
• Partnering cross-functionally with RevOps, Product, and Sales to ensure data integrity and process alignment.
• Driving change management by rolling out new tools and enabling frontline teams to be more proactive.
• Building toward automation by identifying signal-based triggers and scaling the CX operating model.

What skills do I need?                                                                                  

• 5+ years of experience in CX Operations, RevOps, or similar SaaS-focused roles.
• Technical proficiency in improving and managing systems like Planhat, Gainsight, or Salesforce.
• Strong analytical abilities with the skill to translate data and KPIs into actionable business insights.
• Executive-level communication and the ability to support senior leadership decision-making.
• A high-ownership mindset that allows you to balance high-level strategy with hands-on tactical work.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Experience building with AI agent frameworks.
• Prior experience in a "Founding GTM Engineer" or "RevOps Architect" role at a high-growth SaaS company.
• Familiarity with SQL and data visualization tools (Tableau/Looker) to build "Live ROI" dashboards for your automations.

Why work with us?

• Competitive salary and company ESOP
• 25 days’ PTO, plus 10 public holidays and 1 annual wellness day
• Private health insurance and company 401k
• Parental benefits, including up to 26 weeks’ paid maternity leave, 4 weeks’ paid paternity leave, and coaching support for new parents (location-specific details apply)
• Up to 4 weeks per year working abroad (role eligibility applies)
• Clear career progression opportunities — take LearnUpon where you think it can go
• A collaborative and supportive environment with regular team events

What is the Hiring Process?

Our typical process generally works as follows:

• Qualified applicants will be invited to schedule a screening call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with a member of our C-Team.
• The successful candidate will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

We are seeking a dynamic pre-sales all-star who enjoys scoping and positioning Professional Services offerings to fit the needs of both new and existing Gong Customers.  You will have an extraordinary opportunity to shape and build our Pre-Sales Solution Architecture processes and methodology.  The ideal candidate will be able to drive services sales opportunities into commercial and enterprise deals and will be able to grow the services revenue for new and existing clients. As a motivated and experienced self-starter, this individual will educate clients about our vision and partner with internal teams, Gong prospects and clients to lead strategy and sales of professional services. You will provide a consultative approach to drive implementation and post-go-live strategies leveraging the entire Gong services portfolio. The Pre-Sales SA will partner internally with Account Executives (AEs), Solution Engineers (SEs), PS Management, Engagement Managers (EMs), and Technical Architects (TAs) to develop winning professional services proposals and statements of work (SOW) that deliver desired outcomes and continual successful use of the Gong platform for our customers.

If you have Professional Services sales and delivery experience, let’s connect!

RESPONSIBILITIES

• Work collaboratively with our account executives and sales engineering teams to appropriately position consulting services to Gong Customers.
• Map Customer business objectives and use cases to the correct implementation package(s).
• Drive functional and technical discovery to create and negotiate Statements of Work (SOW) and change orders that deliver desired customer outcomes.
• Engage with Legal to develop all client-facing agreements
• Present implementation, optimization, and expert services recommendations.
• Collaborate with our Partners to ensure we are delivering successful outcomes
• Promote, educate, and position Professional Services as a paid offering both internally and externally
• Grow services revenue for new and existing clients
• Expand and grow business relationships with new clients, existing clients, and the internal Gong Sales team.
• Execute plans to increase Services offerings, promote exposure, and identify key market opportunities and growth areas.
• Maintain product expertise across the Gong product line, API’s, and integrations.

QUALIFICATIONS 

• 4+ years selling and positioning Professional Services.
• 7+ years in a Professional Services or consulting organization.
• Experience in scoping, sizing, and negotiating structured SOW’s.
• Experience in a fast paced, fast-growing & dynamic environment.
• Experience with various architectures (Web, Cloud, Integration) and methodologies.
• Experience with or knowledge of various API & data integration approaches.
• Experience with SaaS applications that support Enterprise business processes.
• Possess CRM experience or knowledge (Salesforce.com or Dynamics preferred).
• Understanding and experience in sales strategy.
• Attention to detail and ability to prioritize and plan effectively.
• Strong ability to interface at a senior level with ease.
• Excellent communication, interpersonal skills, and eloquent writing skills.
• Excellent presentation skills.
• Bachelor's Degree.
• Willingness to travel.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $179,000 - $210,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

The application window will be open until at least April 17, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, our Information Systems and Technology team plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together,  we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.

Role Description

As a Senior IT Systems Engineer, you will architect and maintain the digital workspace our employees rely on daily. This role oversees the entire lifecycle of corporate applications, from end-to-end deployment and configuration to automated patching and long-term administration. You will manage our Google Workspace environment and support critical office technology, including multi-vendor networking, conferencing, and advanced printing solutions. While possessing deep expertise in software application engineering, you will maintain a robust foundation in full device management to ensure secure and seamless delivery across macOS, Windows, and ChromeOS platforms.

In this role, you'll:

• Manage the enrollment, security posture, and compliance of macOS, Windows, and ChromeOS devices using Microsoft Intune, Google Workspace, and Kandji/Iru to provide a stable platform for application delivery.
• Architect the end-to-end deployment, configuration, and proactive patching strategies for the corporate productivity suite. This includes leading the rollout of new enterprise solutions from initial environment setup through to ongoing maintenance and optimization.
• Deploy and provide advanced support for office technology, including LAN/Wi-Fi networking, Google Meet conferencing/AV systems, and enterprise printing hardware and software.
• Perform administration, strategy, and security hardening for Google Workspace, including advanced mobile device management for Android/iOS and Google Meet integrations.
• Utilize advanced scripting (Python, PowerShell, or GAM) to automate software packaging, agent rollouts (e.g., CrowdStrike, CatchPoint), and system-wide compliance remediation.
• Collaborate with cross-functional stakeholders and vendors to understand business needs and implement scalable software and hardware solutions that streamline corporate operations.

At a minimum we'd like you to have:

• Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent practical experience.
• 8 years of experience as a Systems Engineer in an Enterprise Corporate IT environment.
• 5 years of experience managing Google Workspace at an enterprise level, overseeing Application Lifecycle Management (packaging, deployment, patching), and supporting office networking (Wi-Fi, LAN).
• Experience managing macOS/Apple MDM tools (e.g., Kandji/Iru) and Microsoft Intune.
• Experience deploying applications on premise or software as a service (SaaS). 

It's preferred if you have:

• Professional Google Workspace, Apple, or Microsoft Endpoint related certifications.
• Experience configuring Okta or Entra ID for SAML federation, SSO, and automated user provisioning.
• Experience working with Python, PowerShell, and GCP Cloud CLI for advanced systems automation and API-driven integrations.
• Experience delivering complex technical projects within an Agile environment (e.g., Scrum).
• Ability to use written and verbal communication to explain complex architectural fixes and technical concepts to both technical and non-technical audiences.

The US base salary range for this full-time position is between $136,000 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We are seeking an exceptional Chief of Staff for our Managing Director of AI—someone who combines strategic vision in AI with hands-on execution and technological know-how. You'll be both a force-multiplier and a transformation architect: designing AI-enabled processes, building automated engines that run independently, leading organizational rollouts, and ensuring crisp execution across our AI solutions practice.

This role goes beyond traditional Chief of Staff responsibilities. You'll design processes that leverage AI, build repeatable systems that scale, and lead entire client transformations from discovery to sustained adoption. You have the potential to grow into leading organizational-level AI implementations as the practice expands.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the Managing Director of AI and the executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
• Lead Human Agency's AI transformation methodology: define offerings, build repeatable frameworks, and establish best practices for AI-enabled workflows
• Design end-to-end processes that embed AI tools (LLMs, automation platforms, knowledge assistants) into client workflows and internal operations
• Translate complex AI capabilities into clear business cases, use cases, and implementation roadmaps for executive audiences
• Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions
• Identify where AI creates leverage across client engagements and surface strategic opportunities to leadership

AI Process Design & Automated Engines

• Design and build AI-powered systems that operate independently with minimal ongoing intervention—automated engines that scale beyond individual engagements
• Create repeatable processes for AI implementation: discovery frameworks, solution architectures, evaluation routines, and governance models
• Design prompts, playbooks, and knowledge bases optimized for reliability, consistency, and reusability across multiple clients
• Implement lightweight automation using no/low-code tools (Zapier, Make, Airtable) integrated with AI capabilities
• Establish monitoring and feedback loops that enable self-correcting, continuously improving systems
• Document patterns and best practices that can be deployed at scale

Client Service Delivery & Organizational Rollouts

• Own end-to-end delivery on multiple client engagements involving AI-enabled solutions (e.g., knowledge assistants, workflow automations, content summarization, research copilots), from discovery through launch and sustained adoption
• Lead company-wide and client-wide AI adoption initiatives—managing stakeholder alignment, training, governance, and measurement across entire organizations
• Run comprehensive discovery to surface use cases, success metrics, risks, change-management needs, and technical requirements; translate findings into scopes, timelines, and clear acceptance criteria
• Coordinate solution build-outs with internal teammates and external partners: data/connectivity needs, tool selection, integration planning, prompt engineering, and rollout choreography
• Design change-management approaches that address skill gaps, cultural resistance, workflow disruption, and organizational readiness
• Partner with client leadership to sequence rollout phases, manage dependencies, and demonstrate ROI

Quality, Governance & Evaluation

• Set lightweight evaluation routines: accuracy metrics, latency benchmarks, cost tracking, quality assurance processes, and continuous improvement cycles
• Establish prompt/playbook management, basic safety/guardrail checks, and UAT plans
• Build governance frameworks that enable responsible, scalable AI adoption across organizations
• Implement monitoring systems that track performance, usage, and business impact

Stakeholder Management & Enablement

• Lead standing client check-ins, executive presentations, demo readiness, decision logs, and release notes, presenting succinct options and recommendations
• Create comprehensive enablement materials: user guides, FAQs, training programs, and governance playbooks that empower client teams to operate AI systems independently
• Build lasting client relationships through proactive communication, anticipation of needs, and consistent delivery quality
• Present to executive audiences with clarity and confidence, addressing concerns about accuracy, security, and adoption

Operations & Project Management

• Design and continuously improve the operating system for AI work: intake → triage → prioritization → delivery → QA → launch → measurement
• Manage staffing assignments and subcontractor contributions across concurrent workstreams; keep tools current (Asana/Notion, Google Workspace, Slack)
• Budget & scope control: track time against SOWs, flag changes early, manage vendors, and ensure on-budget delivery with clear documentation
• Establish shared dashboards for delivery health (timeline, risk, burn, dependency status) and run tight meeting cadences

Communications & Reporting

• Prepare agendas, briefings, and executive-ready presentations; synthesize complex information into actionable insights
• Provide clear, timely reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions
• Contribute to Human Agency's AI thought leadership through documentation of best practices, case studies, and insights

Who You Are

Experience & Skills

• 5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct ownership of client-facing delivery
• Demonstrated success leading multi-stakeholder projects and organizational change initiatives end-to-end (scope, timelines, budgets, risk, and change management)
• Deep AI fluency: hands-on experience implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems; can shape prompts/playbooks, evaluate quality, and choose appropriate tools or vendors
• Strong understanding of AI capabilities and limitations, when to use AI, how to design for reliability, and how to manage risks responsibly
• Proven ability to design repeatable processes and systems that scale beyond individual projects
• Experience with no/low-code automation platforms (e.g., Zapier/n8n), knowledge bases, and modern AI tooling
• High proficiency with Google Workspace, Asana/Notion, Slack, and comfort with modern web and content tools; experience preparing polished executive documents and presentations
• Exceptional ability to translate complex technical concepts into clear business value for non-technical audiences
• Bonus: Experience leading organizational-level technology rollouts, background in management consulting, familiarity with responsible AI considerations (privacy, data handling, consent, bias mitigation), or experience in AI/ML product development

Mindset & Traits

• Builder and operator: You design systems that work without constant oversight, not just execute tasks
• Strategic and tactical: Comfortable setting vision while rolling up sleeves for hands-on implementation
• AI pragmatist: Excited about possibilities but grounded in what actually delivers measurable value
• Mission-driven; systems thinker with bias for action
• Clear, persuasive communicator who can influence executive stakeholders and earn trust through delivery
• Calm under pressure with excellent judgment about when to escalate vs. solve independently
• Able to hold strategic context while driving tactical execution across multiple concurrent engagements
• Intellectually curious with strong learning agility, you stay current on AI capabilities and translate findings into practical applications
• Comfortable operating in ambiguity and creating structure where none exists

Considerations

• Education: Bachelor's degree or equivalent experience; an advanced degree in business, technology, or a related field is a plus
• Ethics: Commitment to ethical practices and responsible AI (transparency, human oversight, privacy, bias mitigation)
• Travel: Regular (20–40%) for client activities, organizational rollouts, and events
• Location: Remote-friendly with preference for candidates in major tech hubs

Compensation

This role offers a competitive base salary with performance-based bonuses and potential equity participation. Final compensation will vary based on experience, performance, and location.

Why Join Human Agency

Join a team of thinkers and builders creating meaningful impact across sectors—with autonomy to lead, the resources to succeed, and room to grow. This role offers the opportunity to shape how organizations integrate AI at scale, with clear pathways to increased leadership responsibility as our practice expands.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

LearnUpon is looking for a GTM Lead Engineer to join our team in Salt Lake City. This is a hybrid role, working 3 days per week from LearnUpon's office.

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. 

Our Go-To-Market (GTM) Systems team is the architectural heartbeat of our growth strategy. While traditional operations focus on maintaining the status quo, this team is responsible for building the automated future of our business development motion. You will be a founding member of this function and will report to the Head of Revenue Operations, working closely with Business Development, Sales, and Marketing. Your mission is to eliminate the "grind" of manual prospecting by building a sophisticated, AI-driven signals engine and a unified automated ecosystem that allows our sales team to focus entirely on closing deals rather than managing tools.

What will I be doing?

• Architecting the Signals Engine: Design and build an automated system that captures high-intent buying signals (hiring trends, tech stack changes, social triggers) and transforms them into actionable tasks for the BD team.
• Workflow Orchestration: Implement "agentic" workflows—AI agents that can autonomously research accounts, draft hyper-personalized outreach, and manage lead routing across our ecosystem.
• Tech Stack Consolidation: Audit and revamp our existing sales and marketing technology. You will move us away from a "stitched-together" stack toward a seamless, automated platform where data flows without manual intervention.
• Sales & BD Partnership: Work directly with the Business Development and Sales leaders to identify manual bottlenecks and engineer automated solutions that serve their day-to-day needs.
• System Governance & Scaling: Ensure the "plumbing" of our GTM motion is robust, scalable, and capable of handling 10x our current lead volume through efficient API integrations and database management.
• Continuous Innovation: Stay at the forefront of the AI/Agentic landscape, constantly experimenting with new LLM capabilities and automation tools to keep our GTM motion ahead of the competition.

What skills and experience do I need?                                                                                 

• 6+ years in SaaS, with at least 2 years specifically focused on GTM automation or RevOps architecture.
• Systems Thinking: The ability to look at a complex manual process and visualize the automated architecture required to solve it.
• Automation Mastery: Deep expertise in workflow orchestration tools (e.g., n8n, Make, Zapier, or Tray.io) and data enrichment platforms (e.g., Clay, Apollo, or Clearbit).
• CRM Expertise: Advanced knowledge of CRM architecture (Salesforce) and how to build custom objects/logic that support automation.
• AI/LLM Familiarity: Practical experience using LLMs (Geminni, OpenAI, Anthropic) for prompt engineering and automating content generation within a sales context.
• Business Acumen: A strong understanding of the B2B sales funnel, lead-to-revenue cycles, and key GTM metrics like CAC and Pipeline Velocity

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Experience building with AI agent frameworks.
• Prior experience in a "Founding GTM Engineer" or "RevOps Architect" role at a high-growth SaaS company.
• Familiarity with SQL and data visualization tools (Tableau/Looker) to build "Live ROI" dashboards for your automations.
• Strong understanding of outbound prospecting and Business Development (BD) best practices, with a focus on translating high-quality account identification methods into scalable automation.

Why work with us?

• Competitive salary and company ESOP.
• 25 days’ PTO + 1 annual company wellness day off. 
• Private health insurance and company 401k
• Parental benefits, including up to 26 weeks’ paid maternity leave, 4 weeks’ paid paternity leave, and coaching support for new parents
• Up to 4 weeks’ per year working abroad (role eligibility applies)
• Clear career progression opportunities — take LearnUpon where you think it can go
• A collaborative and supportive environment with regular team events

What is the Hiring Process?

Our typical process generally works as follows:

• Qualified applicants will be invited to schedule a screening call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with a member of our C-Suite Team.
• The successful candidate will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

Overview

This is an opportunity to architect and scale a next generation talent engine—powered by AI, automation, and data at a company entering a critical phase of growth. You will build the systems, intelligence, and infrastructure that power every hiring decision, enabling faster, smarter, and more predictive talent outcomes at global scale.

If you think about recruiting as an operating system (not a function)and are excited about applying AI to fundamentally reshape how companies hire, this role is for you.

As Head of Talent Operations, you will lead the transformation of our global talent infrastructure. You will  build a modern, AI-enabled recruiting ecosystem that empowers our teams, elevates candidate experience, and drives business impact. You will partner closely with Talent Acquisition, People, Finance, and senior leadership team to ensure our hiring strategy is powered by best in class systems, data, and insights.

This role sits at the intersection of technology, data, and talent strategy, and will play a critical role in how Gong scales.

What You’ll Own

Talent Infrastructure & Technology

• Architect and evolve a best in class recruiting technology ecosystem (ATS, CRM, sourcing platforms, scheduling tools, talent intelligence systems, and AI-enabled solutions)
• Define how AI is embedded across the hiring lifecycle; from sourcing to screening to decision making
• Drive automation across workflows to increase speed, consistency, and scale
• Own the integrity, structure, and accessibility of recruiting data across systems
• Partner with IT and Security to ensure strong governance, compliance, and scalability

Talent Intelligence & Workforce Strategy

• Build and lead a modern talent intelligence function that informs executive decision making
• Partner with Finance and leadership to drive global workforce planning and hiring forecasts
• Develop predictive insights around hiring velocity, pipeline health, and talent market dynamics
• Shape how Gong invests in talent by providing data driven recommendations on location strategy, diversity, and talent supply

Recruiting Operations & Experience

• Design and operationalize scalable, global recruiting processes that enable high quality hiring at speed
• Establish clear operating rhythms, SLAs, and performance metrics across the hiring lifecycle
• Build frameworks that elevate interview quality, decision making, and candidate experience
• Equip recruiters and hiring managers with systems and tools that dramatically improve productivity and consistency

Leadership & Organizational Impact

• Build, lead, and develop a high performing Talent Operations function
• Partner closely with Talent Acquisition leadership to unlock hiring success at scale
• Create playbooks and systems that support global hiring through the next stages of company growth

Who You Are

• A systems thinker who sees recruiting as an interconnected ecosystem, not a set of processes
• A builder who has architected and scaled talent infrastructure in high growth, complex environments
• Deeply fluent in recruiting technologies, data, and analytics
• Passionate about the role AI and automation will play in the future of hiring
• Comfortable operating at both strategic and executional levels
• A strong cross functional partner who can influence senior leaders and drive alignment

Experience

• 15+ years of experience across Talent Acquisition, Talent Operations, or People Operations
• 7+ years leading Talent Operations or Recruiting Operations teams
• Proven experience scaling talent infrastructure in high growth technology companies
• Experience supporting organizations through hypergrowth, late-stage scale, or IPO readiness 

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $220k - $265k USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $234,000 - $335,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-SM1

About Care.com  

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.  

Care.com offers an array of services that enable families to find, manage and pay for care and provide employment opportunities for caregivers. Our engineering organization is reimagining our tech stacks and consolidating to a single cloud native platform so we can test and learn faster. The new platform is composed of gRPC microservices and Lambdas in Go, Kafka streams, DynamoDB, Elasticsearch, GraphQL, and micro-frontends on Node and React. We're utilizing industry best practices and tools like OpenTelemetry, Splunk, Github, SignalFX, Figma, and others to make our lives easier.  

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.  

What You'll Be Working On:  

We are seeking a highly motivated individual to join the Technology team as an Architect. The candidate would join a small, agile team responsible for building our fulfillment platform. The candidate will be responsible for the analysis, design, programming, testing, documentation, and implementation of new product features. 

• Design and develop an extremely high-volume, fault-tolerant, scalable distributed system that uses technologies such as:
• Java and J2EE technologies 
• Golang microservices deployed on Kubernetes with an Istio service mesh 
• gRPC and GraphQL APIs 
• AWS Lambdas 
• AWS Step Functions & Express Workflows 
• Amazon EventBridge 
• AWS DynamoDB 
• Postgres 
• AWS Cloud Development Kit  
• Kafka 
• Elasticsearch  
• Work with stakeholders in product management to understand business requirements 
• Work with other disciplines to drive cross-functional efforts 
• Shape development processes to promote a high-quality output while continuing to iterate quickly 
• Own and review deliverables for accuracy, quality, performance, and completeness 
• Work with team to create architecture and design documents, project timeline, and user stories 
• Ability to lead and manage a globally distributed development team 
• Mentor and guide the professional and technical development of members of the team 

What You’ll Need to Succeed: 

• 10+ years of professional engineering experience
• 8+ years of deep experience designing and building high-volume, fault-tolerant, scalable distributed systems, with significant expertise in Java, Golang, or comparable backend technologies.
• BS or MS in Computer Science or a similar engineering discipline
• Experience with Microservices architecture is required.
• AWS experience is required, including knowledge of serverless technologies (Lambdas, DynamoDB, EventBridge) and container orchestration (Kubernetes/Istio).
• Experience leading a team (team/tech lead) and acting as a design authority or system architect for large-scale production projects.
• Ability to thrive as part of a multi-site development team

For a list of our Perks + Benefits, click here! 

Work Environment: Hybrid – We are in the office Monday, Wednesday & Thursday

Our office locations:
Austin – 816 Congress Ave. #800, Austin, TX 78701
Dallas – 2801 North Central Expressway, 11th Floor, Dallas, TX 75204
Salt Lake City – 1850 Ashton Blvd, Suite 500, Lehi, UT 84043

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Company Overview: 

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC). 

Salary Range:  $180,000 to $200,000. The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).

#LI-Hybrid