Energy Solutions is seeking a proactive and technical Systems Administration Manager to oversee our day-to-day IT operations. In this role, you will manage the implementation, support, and maintenance of our core platforms—including corporate networks, telephony, and enterprise software—to ensure a secure and efficient environment for our hybrid workforce.

As a hands-on manager, you won't just oversee the sidelines; you will supervise a small team balancing delegation with direct technical contribution. You will be responsible for prioritizing workloads, mentoring staff, and stepping into the trenches to resolve tickets or provide backup support whenever necessary.

This role is hybrid, and the selected candidate will be required to work from our office in Downtown Portland, Oregon.

Responsibilities include, but are not limited to:

• Supervise the Systems Administration team, providing ongoing guidance, feedback, and coaching to foster professional growth and high-quality performance.
• Set clear workload goals to ensure the timely resolution of service requests and operational tasks.
• Author and maintain comprehensive processes, procedures, and technical documentation.
• Track and manage a portfolio of IT-related projects and initiatives within the systems administration function.
• Ensure corporate networks, telephony systems, alarm systems, and security cameras are properly maintained, monitored, and secured.
• Continuously evaluate system health, addressing technical issues in partnership with the team.
• Validate and deploy operating systems, firmware, and software updates across both Windows and Mac environments.
• Evaluate and offer improvements to maintenance efforts related to cloud infrastructure, specifically within Microsoft Azure environments.
• Resolve or escalate complex technical issues by working directly with team members and peer IT leaders.
• Serve as a backup administrator, providing direct support when team members are unavailable.
• Review open tickets and incidents to identify recurring problems or trends.
• Partner with IT Security Management to ensure systems and processes adhere to SOC 2, NIST, and internal security standards.
• Maintain backup and recovery of readiness, including rigorous documentation and periodic testing.
• Evaluate system administration workflows to identify opportunities for automation and process enhancement.
• Support vendor engagement (contracts/licenses) and assist in IT operations budget planning.
• Provide regular updates to IT leadership on system performance, project progress, and significant issue resolution.

Minimum Qualifications:

• Bachelor's degree required in Information Technology, Computer Science, or related field.
• 7 years of progressive experience in IT systems administration with 2 years of supervisory experience.
• Demonstrated experience implementing, maintaining, and supporting enterprise networks and infrastructure.
• Experience configuring a variety of software platforms and enterprise-level systems.
• Demonstrated experience leading systems administration projects and coordinating work across technical teams.
• Experiencing managing vendor relationships and supporting technology procurement activities.
• Experience with business continuity planning and data recovery and protection practices.
• Advanced knowledge of Windows and macOS environments, including system configuration, patching, and troubleshooting.
• Experience with systems such as Datto RMM, Intune, Slack, Zoom, Tableau, and MS Azure.
• Functional understanding of IT security protocols and compliance requirements, including SOC 2 and NIST standards.
• Excellent troubleshooting, interpersonal communication, and technical documentation skills.
• Experience developing and reporting IT operational metrics and dashboards.
• Ability to work independently while collaborating within a team-based environment.
• Demonstrated ability to support a guide team member while maintaining accountability for outcomes.

Preferred Qualifications:

• ITIL certification or equivalent knowledge and experience.
• Certification in Microsoft technologies, including Azure, desktop VMs, SharePoint, and Exchange Online.
• Project management certification such as PMP or Agile/Scrum (CSM, SAFe, or equivalent).
• Experience managing infrastructure environments on cloud platforms.
• Hands-on experience supporting remote work environments.
• Experience participating in system modernization, automation initiatives, or platform migrations.
• Familiarity with Microsoft Power Automate.
• Ability to apply scripting or automation concepts to improve operational efficiency and system reliability.

The salary range for this role is $122,600–$159,400, with a target compensation of $122,600 - $140,000 based on experience and qualifications.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, 
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $22.75 per hour based on a full time schedule

One Medical is committed to fair and equitable compensation practices

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 8:00 am-5:00 pm. Shifts include opening and/or closing, 7:30am-4:30pm or 8:30 - 5:30, based in office in North Williams Ave in Portland, OR. Flex/float location- Pearl (1122 NW Everett St, Portland, OR 97209) Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, 
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $22.75 per hour based on a full time schedule

One Medical is committed to fair and equitable compensation practices

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 8:00 am-5:00 pm. Shifts include opening and/or closing, 7:30am-4:30pm or 8:30 - 5:30, based in office in Tigard, OR. 

Bilingual Mandarin position.

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

A Strategic Cuisines Account Executive is responsible for supporting our new business acquisition efforts within Asian cuisines. This role will be tasked with converting existing inbound demand and uncovering new demand via referrals from our broader sales organization. The AE will deliver a catered experience to our customers within markets who may have otherwise run into language barriers, and will have goals based on the quality of the experiences they provide and how effectively they convert demand into new customers. The AE must be able to determine how restaurants can benefit from leveraging Toast’s end to end digital platform, demonstrate how the product works better together, and ultimately show how their restaurant will run better using Toast. Daily activities will consist of calls, emails, demonstrations of the Toast product, reviewing quotes and sending contracts in the preferred language.

About this roll* (Responsibilities)

• Following up on marketing qualified leads in the market you support
• Conducting discovery calls & product demonstrations in your customer’s preferred language
• Creating and reviewing quotes and contracts in your customer’s preferred language
• Ensure our onboarding team and customer are set up for success post sale
• Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast.
• Toast will not sponsor applicants for work visas for this role

Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast.  As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English.

Do you have the right ingredients*? (Requirements)

• Fluency in both oral and written English and Mandarin is required for this role
• Prior Sales experience preferred
• Ability to work in a fast-paced environment
• An entrepreneurial and feedback driven mindset

Special Sauce* (Nonessential Skills/Nice to Haves)

• Restaurant Operations Experience
• Experience using Salesforce to keep track of Sales activities
• Sandler Sales Training

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

#LI-REMOTE

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Store Manager base pay ranges from $85,000.00 - $110,000.00/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-4

#li-onsite

About the Role

The Social Media Program Manager is the architect of clarity within a high-volume, fast-paced creative environment. This role requires a high degree of ownership, diligence, and accountability, underpinned by a deep expertise in managing the workflows, schedules, and creative operations of social-led initiatives. Your mission is to transform ambiguous, complex processes into structured, high-performing work streams. Rather than simply participating in the workflow, you will architect the essential infrastructure that empowers our social and creative teams to scale. By maintaining seamless operations, proactively communicating obstacles, and identifying areas for optimization, you serve as the operational catalyst for our internal and external partners—removing friction to deliver world-class social content for the Google Devices ecosystem.

Responsibilities:

• Full-Lifecycle Campaign Program Management: Drive the day-to-day program management of "social-first" launch campaigns, managing dependencies and stakeholders to ensure successful execution from inception to delivery.
• Management of Creative Reviews: Oversee review cycles with leadership and coordinate content approvals among various cross-functional partners. Capture key action items and guide agency partners in applying feedback to keep projects on track. Confirm that all brand, legal, and product requirements are finalized and documented prior to launch.
• Stakeholder Management: Act as the primary POC for workstream owners and XFN stakeholders (Social, Product Marketing, Legal, Creative, Production, Brand, etc.). Facilitate alignment on feasibility, requirements, and next steps through rigorous discussion and group syncs.
• Organizational Alignment & Timeline Management: Synchronize the social team with broader marketing milestones and macro timelines. Act as the primary conduit for information regarding critical  gates to ensure all cross-functional deadlines are met.
• Infrastructure & Process Architecture: Proactively identify friction points and architect new workflows. Drive the overhaul of existing systems to ensure the creative infrastructure scales with the team's evolving needs.
• Real-Time Social Operations: Build and enable processes to support reactive social needs and real-time requests without sacrificing creative quality.
• Agency & Resource Management: Oversee vendor staffing and performance, ensuring agency partners are effectively embedded and optimized within our workflows.
• Operational Tooling & Automation: Identify opportunities to streamline processes through technical innovation, partnering with technical leads to implement automation and tools that bring structure to ambiguous workflows.

Key Expectations:

• Strategic Proactivity & Ownership: Lead with confidence as a self-starter who anticipates program needs. You are expected to navigate obstacles independently and proactively champion processes that drive the ecosystem forward.
• Navigating Ambiguity: Thrive in highly ambiguous and fast-paced environments. You are expected to seek out clarity, ask the right questions to uncover hidden requirements, and define clear paths forward for the team when goals, deciders or processes are undefined.
• Clarity Amidst Chaos: The ability to stay grounded and organized despite concurrent workloads and complex, moving parts.
• Relationship Management: Nurture partnerships across the wider business to identify social content opportunities and build trusted processes that benefit the work.

About You

The essentials:

• Extensive experience (6+ years) in Marketing and Program Management, preferably within social media, creative studios, or fast-paced marketing environments.
• Proven track record of building and implementing workflow infrastructure from the ground up.
• Understanding of the interplay between project scoping, budget oversight, and staffing models.
• Proficiency with project management and social media tooling; experience with platforms like Smartsheet, Sprinklr, and Airtable is preferred.
• Experience or strong interest in AI tools and process automation for Marketing.
• Strong communication skills with the ability to lead high-stakes meetings and influence stakeholders.

#LI-KW1
#LI-Hybrid

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

About the Role

The Senior Advertising Manager’s primary responsibility is to work client-facing, with a specific book of commerce clients to create, manage, optimize, report on, and present full funnel marketing campaigns. In this role, you will work directly with a variety of large Brands across multiple global Amazon markets and different product categories. You will also play a major role in crafting budget strategies, driving sales and enhancing brand awareness on Amazon, Walmart and other commerce platforms.

Responsibilities:

• Own Amazon search and display (DSP/OTT) performance advertising for an assigned set of clients
• Create, implement, manage, and report on advertising strategies that align with client goals
• Collaborate with internal and external stakeholders to maximize performance for the client’s business
• Proactively research industry trends and best practices and communicate internally to knowledge share
• Engage frequently and professionally with clients via email/slack, phone, and in-person video meetings
• Strategic thinking, detail oriented execution, and insightful data analysis to identify areas of opportunity and deliver sales-driving initiatives
• Utilize Amazon Attribution and Amazon Marketing Cloud to gain additional insights to increase performance
• Mentor more junior Advertising Managers

About You

The essentials:

• Amazon Performance Advertising experience with knowledge of developing strategic full funnel strategies to grow brands
• 4+ years’ experience with Amazon digital advertising; with an emphasis on paid search and display advertising
• Strong large-client facing experience
• Amazon advertising accreditation at the date of hire or commitment for accreditation within 30 days of hire
• Experience with Amazon SaaS Advertising Technologies
• Advanced understanding of PowerPoint, Excel, and Word or Google Slides, Docs and Sheets
• Excellent attention to detail and accomplished verbal and written communication skills
• Analytical and strategic capabilities
• Multitasking expertise with the ability to organize projects and establish priorities

Not a must, but a plus:

• Agency experience with a focus on Amazon programmatic display advertising, Amazon Demand Side Platform and Amazon search
• Adept at learning new software programs and tools and incorporating AI into workflows
• Experience using bid management tools
• Additional marketplace experience such as Walmart, Target, Instacart

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-Remote #LI-OG1

About The Role

As .Monks continues to expand our Data & Digital Media capabilities, we are looking for a senior professional to support and grow our services in marketing analytics.

In this role, you will support both ongoing and new engagements by overseeing the delivery of actionable and impactful insights at the intersection of business, site, and paid media data. This position plays a key role in evolving our analytics capabilities while also working closely with client stakeholders to deliver high-quality, scalable solutions.

This is a highly hands-on, client-facing role, with a strong focus on building and maintaining data pipelines, enabling measurement frameworks, and supporting advanced analytics use cases.

Key Responsibilities

• Support analytics delivery across client engagements, ensuring high-quality outputs and actionable insights
• Design, build, and optimize data pipelines and workflows to support reporting, forecasting, and measurement initiatives
• Understand business needs and contribute to the development of cross-channel measurement frameworks
• Partner closely with client stakeholders to translate data into insights and recommendations
• Support test design and analysis to evaluate performance and identify opportunities for improvement
• Contribute to the development of new analytics approaches, tools, and processes
• Identify opportunities to improve efficiency, automation, and data operations
• Collaborate with cross-functional teams (media, strategy, analytics) to deliver integrated solutions

Primary Qualifications

• Bachelor’s or Master’s degree in a quantitative field (e.g., computer science, statistics, applied mathematics, economics, engineering) or equivalent experience
• Strong hands-on experience with SQL and data pipeline development (ETL/ELT)
• Experience working with large datasets in cloud environments (e.g., GCP, Databricks, or similar)
• Working knowledge of Python or similar languages for data processing or automation
• Familiarity with data visualization tools (e.g., Tableau, Datorama, or similar)
• Understanding of digital advertising measurement, reporting, and attribution methodologies
• Strong communication skills, with the ability to translate complex data into clear insights
• Ability to work independently and manage priorities in a fast-paced, ambiguous environment

Nice to Have

• Experience with Databricks, Spark, or distributed data processing frameworks
• Exposure to marketing mix modeling (MMM), forecasting, or advanced measurement techniques
• Experience working in consulting, agency, or embedded client environments
• Familiarity with AI/ML or emerging data applications

Additional Information

• This is an individual contributor role with significant ownership and client exposure
• Success in this role requires a proactive, self-starter mindset and strong stakeholder management skills
• This role supports a West Coast–based team, so candidates should be comfortable collaborating with PST stakeholders and flexing hours when needed (e.g., occasional late afternoon meetings)

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.50- $18.50/ hour in Portland, OR. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.50- $18.50/ hour in Portland, OR. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

#LI-2

#li-onsite

About the Role

We are seeking dedicated Master’s-level professionals to join our Oregon Clinical Cohort. This is a full-time (W-2), fully remote telehealth position designed for clinicians looking to become experts in high-impact group facilitation.

As a Mental Health Group Specialist, you will begin making a difference on day one, working alongside a highly skilled therapy team to deliver psychoeducation, enabling meaningful, real-world change for clients. This role focuses on Group Mastery; you will lead transformative sessions for clients facing complex behavioral and emotional challenges while enjoying the stability of a salaried position and a fixed schedule.

Please Note: This role focuses on psychoeducational and skill building facilitation. If you are registered as a CSWA, such hours may be eligible towards your independent licensure, at the discretion of the Board of Licensed Social Workers.

For Professional Counselor Associates and MFT Associates: While these hours may not currently count toward clinical licensure in Oregon, the position offers a premium salary and a stable career path for Master’s-level professionals or QMHPs looking to gain specialized experience in a high-growth clinical environment.

Responsibilities

Availability: Group Schedules (All PST)

• Care Delivery: Deliver 28 hours of group facilitation weekly using Charlie Health’s evidence-based curriculum.
• Curriculum Mastery: Review assigned curriculum prior to group start times and facilitate across various age groups and cohorts (Integrative, Support Staffing, and Wellness Hour).
• Engagement: Foster client engagement and group cohesion, encouraging a "camera-on" culture and active participation.
• Collaboration: Participate in collaborative Treatment Team meetings (Tuesdays) and Group Supervision (bi-weekly) with Clinical Leadership.
• Documentation: Monitor and complete client documentation within a 24-hour timeframe, meeting State and The Joint Commission standards.
• Communication: Maintain professional and prompt communication via email and Slack with Primary Therapists, Care Coaches, and staff.

Requirements

• Education: Master’s degree in a mental health or related field (MSW, Clinical Mental Health Counseling, Marriage and Family Therapy, etc.).
• Location: Must currently reside in and be legally eligible to work in the state of Oregon.
• Experience: Demonstrated proficiency across multiple modalities (DBT, CBT, EMDR, MI) and experience in intensive treatment settings.
• Caseload: Ability to work with a diverse population and age ranges from 8-64
• Telehealth Savvy: Ability to facilitate engaging, effective virtual sessions with a reliable high-speed internet connection.
• Professionalism: Strong belief in group-based treatment and the ability to maintain appropriate professional boundaries.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #li-remote

About IEM

Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.

Position Summary

The Switchgear Application Expert is the senior technical escalation point for complex pre‑sales and post‑sales inquiries related to IEM’s low- and medium-voltage switchgear, switchboards, panelboards, and related distribution products. The role provides Tier‑2 and Tier‑3 support across Pre‑Sales, Order Review, Engineering, Production, Field Services, Quality, Product Management, and Customer Support, ensuring that solutions are technically sound, compliant with codes/standards and UL procedures, and manufacturable at scale. The Application Expert combines deep protection & controls, three‑phase power, and standards knowledge with strong cross‑functional collaboration to de‑risk projects, resolve field issues, and drive continuous improvement.

Ideal Candidate Profile

• Seasoned application or engineer with strong power systems with OEM background and familiar with LV and MV distribution equipment who enjoys being the “go‑to” technical expert.
• Comfortable reviewing complex specifications, single‑line diagrams, CDEs, and relay schemes, and explaining trade‑offs to both technical and non‑technical stakeholders.
• Thrives in a fast‑paced environment balancing urgent escalations with long‑term improvements to standards, tools, and processes.

Key Responsibilities

1. App Expert / Cross‑functional Technical Leadership

• Serve as the primary Application Expert for complex and non‑standard applications of IEM switchgear and related products.
• Act as a technical liaison between Sales, Estimation, Engineering, Production, Field Services, Quality, and Product Management, ensuring consistent interpretation of standards, UL procedures, and IEM practices.
• Identify recurring technical issues and lead or support initiatives to improve standard designs, tools, and documentation.

1. Pre‑Sales Inquiries

• Support Estimation and Inside Sales by validating complex CDEs, custom enclosure footprints, and utility‑interface requirements against IEM standard offerings and UL procedures.
• Review IEM quotes and CDEs for alignment with customer specifications, codes, and IEM practices; provide clear technical clarifications and risk flags.
• Perform in‑depth technical reviews for projects with high technical P&C requirements, paralleling controls, unusual system topologies, or non‑standard configurations.
• Determine when proposed solutions fall outside standard UL procedures or IEM product offerings and coordinate with Development / R&D / Product Engineering to define acceptable alternatives or exceptions.

1. Product Team Support

• Provide structured feedback to Product Management and R&D based on trends in pre‑sales questions, production issues, and field events.
• Participate in product roadmap and design reviews as the “voice of application,” ensuring new offers are practical to apply, commission, and service.
• Support validation of new features or product lines through application testing, documentation review, and internal training for Sales, Engineering, and Field Services.

1. Production Support

• Review and advise on installation methods and minor drawing clarifications when production questions arise.
• Evaluate production/installation defects to determine whether material replacement or limited rework is required.
• Lead major technical reviews when production or QC identifies issues that may impact code compliance, UL procedure adherence, safety, or functionality.
• Confirm that electrical and mechanical designs meet applicable codes, standards, and IEM UL procedures; propose robust solutions that minimize shipment delays, rework, and added cost.
• Act as mediator between Engineering, Production, and QC on complex issues, driving clear decisions and documented resolutions.

1. Engineering Support

• Support design engineers with general design reviews and returned customer submittal comments; clarify specifications and ensure project requirements align with IEM standard practices and UL procedures.
• Confirm UR components are correctly selected and within applicable UL files.
• Own major technical reviews that require deeper analysis, research, and justification to meet challenging design or specification requirements.
• Provide expert guidance on power system configuration, protection & controls, and communication architectures for complex projects.

1. Order Review

• Review order entry and acknowledgment forms against the approved quote, CDE, specifications, and single‑line diagrams; identify discrepancies early and work with Engineering to define technical solutions.
• Collaborate with Engineering and Sales to review “show‑stopper” items identified during Tier‑2 review that cannot be resolved without customer buy‑in.
• Define technically sound alternatives, articulate risks and constraints, and support customer discussions as needed.

1. Customer Support (Post‑Sales)

• Address advanced customer questions on submittals, dimensional changes, and specification clarifications that are not yet formal service issues.
• Provide troubleshooting guidance on equipment based on drawings, settings, and documentation prior to Service engagement.
• Lead complex customer escalations involving design interpretation, protection & controls performance, or systemic issues.
• Participate in technical meetings and root‑cause discussions with key customers and internal stakeholders, ensuring a strong technical basis for decisions.

1. Field Services Support

• Provide diagnostic support for high‑profile site events (e.g., mis‑operations, major outages, arc‑flash incidents, or site stoppages).
• Analyze relay/event logs, test reports, and site conditions to identify root causes and recommend corrective and preventive actions.
• Assist in preparing in‑depth corrective action reports, including independent research and coordination with Engineering, Quality, and Product teams.

1. Quality Support

• Support QC teams on testing requirements, guidelines, and interpretation of standards and UL procedures.
• Complete assigned nonconformance investigations, including analysis of cause, risk, and preventive actions.
• Provide technical research and feedback on major quality events, including arc‑flash or site stoppage incidents, and translate findings into updates to standards, templates, or training.

Qualifications

• Bachelor’s degree in electrical engineering (BSEE) or equivalent technical experience.
• 5+ years of experience in application engineering, design engineering, or field service for low- and/or medium-voltage switchgear, switchboards, or related power distribution equipment.
• Strong knowledge of three‑phase power systems, protection and control schemes, and communication protocols commonly used in power systems.
• Solid understanding of applicable codes and standards (e.g., NEC, UL 891/1558/508A, IEEE/ANSI) and how they apply to IEM products and UL procedures.
• Proficiency in reading and interpreting single‑line diagrams, schematics, wiring diagrams, and mechanical assembly drawings; AutoCAD experience strongly preferred.
• Demonstrated ability to perform structured root‑cause analysis and to lead cross‑functional investigations.
• Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non‑technical stakeholders.
• Proven track record of managing multiple priorities in a fast‑paced, project‑driven environment.

Preferred

• Experience with power system analysis and protection coordination tools.
• Prior experience in a deep technical support, field service, or product engineering role for LV/MV equipment.
• Familiarity with data center, industrial, or utility applications where high reliability and availability are critical.

Workplace Conditions

• Onsite or remote role with primary collaboration with the Application Engineering team, Sales, Engineering, Production, Field Services, and Product Management.
• Occasional meetings with colleagues across time zones may require flexibility in working hours.
• Travel expectations: Minimal; may include periodic visits to manufacturing facilities, project sites, or customer locations for investigations or technical meetings.

ABOUT THIS OPPORTUNITY

Hunt is onX’s most complex vertical, serving a diverse set of customers across public and private land use cases. As the product evolves, we’re focused on improving the end-to-end Hunt experience—driving deeper engagement, retention, and long-term value.

We’re hiring a Senior Product Manager to help shape and drive this next phase. Reporting to the Group Product Director of Hunt, you’ll define meaningful problems, lead discovery, and drive solutions from concept through launch.

This is a hands-on, builder-oriented role. You’ll move between insight and execution—getting close to customers, turning ambiguity into clear priorities, and driving work forward to shipped outcomes. You’ll partner closely with product leadership to shape direction while owning execution within your domain.

You’ll operate in a matrixed product organization, working across Hunt and shared platform teams (e.g., Navigation, Offline Maps) to ensure solutions meet Hunt customer needs while scaling across verticals.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• Shape and execute product strategy through hands-on discovery, customer insight, and problem framing
• Own a product area end-to-end—from problem definition through delivery and iteration
• Drive measurable outcomes (engagement, retention, adoption) and use data to inform prioritization
• Translate ambiguous opportunities into clear plans, aligned teams, and shipped product
• Partner cross-functionally across engineering, design, marketing, and platform teams
• Influence shared platform capabilities to scale across verticals while advocating for Hunt-specific needs
• Use AI and data to accelerate discovery, decision-making, and product development
• Drive experimentation, including defining success metrics, running tests, and learning from results
• Communicate clearly with stakeholders and leadership on priorities, progress, and impact

Note: This is a condensed overview for job posting purposes. A more detailed description of the role and responsibilities will be shared with candidates who move forward in the interview process.

WHAT YOU’LL BRING

• 7+ years of progressive product management experience delivering consumer-facing mobile software, with a demonstrated track record of owning and delivering end-to-end product outcomes that measurably improved engagement, retention, or conversion. 
• Bachelor's degree in a related field or equivalent experience
• Deep fluency in mobile-first product ecosystems, with hands-on experience managing the full lifecycle of iOS and/or Android consumer applications.
• Proven ability to drive outcomes through influence in complex, cross-functional environments, including matrix organizations, aligning engineering, design, marketing, and leadership around a shared product direction without direct authority.
• Experience defining and operationalizing product success metrics, including user segmentation, cohort analysis, funnel optimization, and growth levers, with a track record of using those metrics to inform prioritization and drive execution. 
• Demonstrated experience using AI tools to accelerate product discovery, improve decision quality, and enhance product development workflows, with evidence of applying AI beyond basic or surface-level use.
• Experience taking products or features from inception through maturity, including navigating the ambiguity of early-stage definition and the driving execution to scale what works..
• Proven ability to translate complex, multi-stakeholder problems into clear product decisions, and drive those decisions through execution, with the communication skills to bring executives, technical partners, and cross-functional teams along.
• Strong command of agile development practices, with experience working in continuous delivery environments and iterating rapidly based on data and customer feedback.
• Experience operating in ambiguous problem spaces, creating clarity, and driving momentum without fully defined requirements or direction.
• Genuine curiosity about and connection to the onX Hunt customer, whether through lived experience as an outdoor enthusiast or a demonstrated ability to deeply immerse in and advocate for a specific customer community.
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.
• Ability to travel monthly or quarterly, depending on location, for multi-day visits to a corporate office or other onX locations (e.g., Basecamps).

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Experience working on products that serve multiple distinct customer segments within a single product ecosystem, where shared experiences had to work well for different types of users without feeling generic to any of them
• Experience owning information architecture, navigation design, or onboarding flows in a consumer mobile app, particularly where the challenge was helping users discover and adopt a deep feature set
• Experience driving measurable improvements in feature adoption, activation, or engagement depth, and a clear point of view on what actually moves those metrics versus what just looks good on a roadmap
• Experience partnering with multiple product lines and platform teams to ship scalable and cohesive end-to-end experiences, especially in environments where influence mattered more than direct ownership
• Experience in 0→1 or 1→n product evolution, especially where the problem space was not fully defined upfront
• Experience working in high-growth or rapidly evolving product environments

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership—they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $143,000 to $179,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

Work when you want – Earn what you need!

Delivering Legal Documents in your area with ABC Legal Services allows you to have a flexible schedule and take on as much or as little work as you want. We give you the training and tools you need, including an industry-leading mobile app that allows you to claim jobs, map your stops, and track your pay.

Who is ABC Legal?

We are a premier legal services company operating nation-wide. Our clients are banks and law firms, but we are governed by the courts and the rules of civil procedure. We value honesty and accuracy, and are looking for organized, independent, and personable people to deliver legal documents in all 50 states.

What’s the Key to Process Server Success?

• Be organized
• Plan your route
• Go when people are likely to be home
• Be pleasant and personable with the people you meet and to whom you deliver documents

Successful Process Servers work independently, have an entrepreneurial mindset, take pride in their work, and love to connect with people. Whether you’re looking for a full-time career or a part-time gig, serving legal documents with ABC offers the perfect opportunity for a flexible schedule outside of a traditional office setting.

What do you need to be a Process Server?

• Must have your own reliable transportation, valid driver’s license and insurance
• Tech savvy – iPhone/iPad or Android smart device and ability to work within a mobile app
• Ability to scan and print documents
• Ability to work variable hours -- Early mornings, evenings and weekends
• Experience in process serving or related work is helpful, but not required
• Some states require you to be a Registered Process Server 
• State laws vary, and some require you to meet a minimum age to serve
• Legally allowed to work in the United States, without work authorization

The Perks of Process Serving!

Process Servers benefit from many advantaged by contracting with ABC Legal Services, including:

• Flexible schedule – Choose your workload, with attempts required every 48 hours, varied times.
• Flexible service area – Set your own service areas and claim jobs right on our app
• Competitive wages – Earn fair wages for each job you attempt and resolve
• Mobile capability – Claim jobs, map out your stops and track your pay all through our app
• Support – Have all your questions answered by our knowledgeable support team

ABOUT THIS OPPORTUNITY

onX is seeking a 6-month fixed-term Product Designer who will contribute to meaningful, real-world outcomes that have a lasting impact for customers and the business. In this role, you’ll focus on design iterations and variations to Hunt’s and Offroad’s newest onboarding flows as part of the Growth team, supporting the team’s primary goal of increasing conversion by helping new users find value in the product. You’ll take ownership of your work, collaborate closely with partners across the organization, and help move initiatives forward in an environment where priorities evolve, learning is celebrated, and you’re encouraged to keep stretching your skills. This role will report to the Head of Product Design and User Research.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• Collaborative design work alongside the team’s PM and engineers
• Translate ideas and hypotheses into conceptual designs and prototypes
• Refinement of conceptual designs into full-system ready-for-dev designs
• Present designs to the team, fellow Product Designers, and potentially stakeholders across the organization
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

ASSIGNMENT DETAILS

• Duration: This fixed-term position is expected to start immediately and last approximately 6 months. 
• Weekly Hours: We anticipate this role will work 40 hours weekly.
• Assignment Completion Bonus: Upon the successful completion of your full assignment, this position is eligible for an assignment completion bonus at the end of the contract.

WHAT YOU’LL BRING

• Bachelor’s degree in Human-Computer Interaction / UX  or equivalent experience 
• Four (4) or more years of experience designing onboarding, signup, purchase, or educational flows
• A strong curiosity for exploring new technologies, including AI
• A shared passion for and ability to demonstrate onX’s Company Values
• Permanent US work authorization is a condition of employment with onX
• This position requires that a portfolio of work samples be submitted for consideration  

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Content design or UX copywriting expertise
• Graphic or illustration design experience
• Experience working with or on marketing or brand teams
• Experience establishing UX patterns, principles, or frameworks that influence how other teams design
• A clear and practical perspective on what makes AI-powered experiences feel trustworthy, transparent, or poorly executed

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

 onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $119,000 and $140,000 annually upon hire. The pay range will vary based on experience, skills, certifications, education, and other factors as required in the job description. 

WHAT WE'RE OFFERING YOU

Even though this is a fixed-term position, you’ll still enjoy a range of valuable benefits:

• Competitive pay
• Assignment Completion Bonus – Earn a bonus at the end of your contract when you successfully complete the full assignment.
• Medical coverage – Including a $0 monthly premium option.
• 401(k) match – 100% match on the first 3% you contribute, and 50% on the next 2%.
• Paid time off – Because everyone needs time to recharge.
• Outdoor perks – Get access to epic company-wide outdoor adventures and industry discounts.

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive — someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market — meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets — responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

If you are motivated by impactful work, driven to outperform, and eager to join a high-performance team with high standards, this role is built for you.

You Will

• Lead your market with disciplined, in-person execution

  • Spend ~80% of your week in the field — walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
  • Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.

  Establish yourself as the go-to Square expert in your city

  • Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
  • Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
  • Implement a disciplined referral strategy to turn every new customer into future opportunities.

  Build a high-velocity pipeline from the ground up

  • Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
  • Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

  Master your verticals and sell with precision

  • Build deep expertise in key verticals — including restaurants, retail, and services — to diagnose challenges and position the right Square solutions.
  • Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

  Achieve exceptional results in a high-accountability environment

  • Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
  • Measure performance frequently and improve continuously.
  • Consistently exceed quota within a culture where high standards are the norm.

You Have

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment 
• Business development experience (e.g. hunting and cold calling)
• Since this is a field position, you must have reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent
• Even better:
  • 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
  • 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($148,700 - $223,100)

Zone B: ($138,300 - $207,500)

Zone C: ($130,900 - $196,300)

Zone D: ($123,400 - $185,200)

Amounts listed above include target variable compensation.

We are seeking an entry-level, analytically-oriented Associate Project Manager to join our team! Our ideal candidate is someone who thrives in a fast-paced and dynamic environment, and takes initiative to seek out information, knowledge, and development, proactively. He or she is a resourceful problem solver who is savvy with technology and finds effective and efficient solutions to complex client problems. The Associate Project Manager is a true self-starter who deals well with uncertainty and ambiguity. Lastly, he or she is a proven team player who puts the success of the team first. 

Responsibilities include (but are not limited to):

• Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials
• Support the Services Delivery project team in:
  • Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questions
  • Designing the IRT solution to meet the study requirements based on the clinical protocol, Suvoda proposal and discussions with the client
  • Accurately and completely documenting all requirements and participating in internal and external specification review meetings
  • Assisting with client review meetings of IRT specifications and supporting documents, making any required updates
  • Managing project schedules and scope, tracking all internal and client tasks required to meet project milestones
  • Managing the cross-functional project team’s schedule and task assignments
  • Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT
  • Providing protocol-specific support to the client and support team after go-live
• Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed
• Provide system training to end-users using in-person meetings, web meetings, and user manuals
• Provide telephone and email support to system users globally
• Travel to client sites to attend meetings and conduct user training sessions
• Perform other related duties as required

Requirements:

• Bachelor's degree (in life sciences or computer science preferred)
• Interpersonal and communication skills
• Time management and organizational skills
• Analytical thinking ability
• Creative problem-solving ability
• Attention to detail

Special Note: Applicants must be currently authorized to work in the United States on a full-time basis. 

#LI-AC1

The Team + The Role

The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities.

As an Account Director, Enterprise Sales, you will lead complex enterprise deals and own multi-stakeholder sales cycles with organizations of 1,500+ employees. You will build executive relationships, develop multi-year account strategies, generate high-quality pipeline, and apply MEDDPICC and Force Management principles to drive forecast accuracy and long-term customer value.

This is a remote role based in the PacificNW.

What this looks like day-to-day

• Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline.
• Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes.
• Value-based selling: Lead sales cycles focused on solving meaningful business problems and supporting digital transformation initiatives. You shape the value narrative, guide customers through complex decisions, and position Pendo as a strategic partner.
• Sales methodology and forecasting: Apply MEDDPICC and Force Management principles to manage complex, multi-stakeholder sales cycles. You maintain strong deal hygiene, identify risk early, and support accurate forecasting.
• Account strategy and expansion: Develop and execute multi-year account strategies that expand Pendo’s presence within enterprise customers. You identify growth opportunities, prioritize high-impact activities, and build plans that deliver long-term customer value.
• Pipeline generation: Consistently generate and maintain a high-quality pipeline through proactive prospecting and account development. You take ownership of pipeline health and create opportunities through disciplined, strategic outreach.
• AI-enabled productivity: Use AI tools and insights to improve sales preparation, productivity, and customer engagement. You look for practical ways to work faster, communicate more effectively, and make better decisions in a fast-moving environment.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Account Directors don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• Proven track record of success in enterprise software sales, including SaaS or application software, selling into organizations with 1,500+ employees.
• Experience using MEDDPICC and/or Force Management to manage complex, multi-stakeholder sales cycles.
• Demonstrated ability to generate pipeline independently through strategic prospecting and account development.
• Experience leading cross-functional deal teams across Solutions Engineering, Legal, Customer Success, and executive stakeholders to close enterprise agreements.
• Comfort using AI tools to improve sales efficiency, preparation, and customer engagement.

Nice-to-haves

• Experience working in a startup or high-growth environment where you navigated ambiguity and built new processes or approaches.
• Success selling emerging or innovative technologies that required educating the market and shaping the value narrative.
• A track record of perseverance and resilience in professional or personal pursuits.
• Demonstrated ability to mentor peers and contribute to the overall development of the sales organization.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected On-Target Earnings (OTE) range for this role is $280K-$320K, with a 50/50 base-to-variable compensation split.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

WHAT YOU WILL DO

onX is seeking a Senior Backend Engineer with a passion for building scalable platform Identity and Access Management (IAM) systems. Your focus will be on designing, developing, and scaling secure authentication, authorization, and user management services that are foundational to our platform. You will play a key role in evolving our IAM platform and delivering seamless cross-platform authentication across iOS, Android, and web.

You will be part of our Core Services team that enables product teams to build faster and more securely by providing core infrastructure, services, and patterns. This is a great opportunity to help shape the future of how users securely access and interact with onX's suite of outdoor technology products.

This position reports to the Director of Engineering, Core Services.

TECHNOLOGIES WE USE

Our backend engineers primarily work in Go running in Kubernetes on Google Cloud Platform. The IAM team works extensively with identity platforms (Ory Kratos, Hydra, Oathkeeper), distributed databases (CockroachDB), and OAuth 2.0/session management patterns. Understanding mobile authentication tradeoffs (WebView vs. browser-based auth, token-based patterns) is particularly relevant for this role.

As an onX Senior Backend Engineer, your day to day responsibilities would look like:

(Essential Job Duties)

• Build scalable, secure IAM services that enable new features and products across the onX suite of apps
• Design and implement backend systems focusing on observability, fault-tolerance, security, and high performance
• Drive architectural decisions related to Identity and Access Management, ensuring alignment with and advancing our broader platform strategy
• Define and implement SLIs/SLOs for IAM services; drive reliability engineering practices including incident response and performance optimization
• Write thorough unit, integration, and acceptance tests to ensure high service quality and maintainability
• Document APIs, service architectures, and technical decisions for internal stakeholders and external partners as needed
• Collaborate closely with fellow engineers, product managers, and other stakeholders through design reviews, paired programming, and cross-functional planning sessions
• Leverage and extend existing onX services and platform patterns to drive consistency and reduce duplication
• Proactively improve system monitoring, alerting, diagnostics, and operational readiness of IAM-related services
• Participate in an on-call rotation to ensure backend services remain highly available and reliable
• Mentor and share knowledge with engineers on your team
• Lead by example and embody onX's company values, fostering a culture of technical excellence, ownership, and collaboration
•  

LOCATION

onX has created a thriving distributed workforce community across several US locations. This position can be performed from an onX corporate office, “Basecamp,” or “Connection Hub". 

• Corporate Offices: onX was founded in Montana with offices in Missoula and Bozeman. If you prefer to work in an office at least part of the time this is a great option.
• Basecamps: Basecamps are established virtual workforce communities where a sizable number of distributed team members group for work, volunteering, socializing, and adventure.  
  • Our current Basecamps are located within a 90-mile radius of the following: Austin, TX; Charlotte, NC; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA. 
• Connection Hubs: Connection Hub locations are smaller, emerging communities of distributed team members. 
  • Our current Connection Hubs are located within a 60-mile radius of the following: Boise, ID; Charleston, SC; Dallas/Fort Worth, TX; Phoenix, AZ; Richmond, VA; Spokane, WA; and Vermont.

WHAT YOU’LL BRING

• B.S., M.S., or equivalent experience in computer science or a related field
• Eight or more years of professional software development experience, with API development as a primary focus for at least three of those years
• Strong Go/Golang backend development experience with RESTful API design
• Experience building and debugging distributed, scalable, highly available microservices architecture
• Solid understanding of identity systems: OAuth 2.0, session management, bearer token authentication, SSO integrations
• Experience with distributed databases (CockroachDB or similar PostgreSQL-compatible distributed systems) and relational databases (PostgreSQL, MySQL)
• Excellence in designing and developing modern APIs and scalable systems that ensure reliability and extensibility
• Familiarity with Docker, Kubernetes, and infrastructure-as-code technologies such as Terraform
• Strong computer science foundation
• Security-first mindset -- you think about threat models, secure defaults, and defense in depth as part of your design process
• You evaluate technologies and solutions based on merit, stability, performance, and the ability to debug
• Ability to write maintainable, well-tested code that's easy for others to understand
• A strong sense of ownership of your work
• Advocacy for customers -- both internal colleagues and end users -- and their experience
• Permanent US work authorization is a condition of employment with onX

Preferred Qualifications

Though not required, we would be thrilled to consider candidates with any of the following:

• Experience with identity platforms such as Ory Kratos, Auth0, Cognito, or similar
• Experience with the Ory Stack, especially Hydra, Kratos, and Oathkeeper
• Experience with Authzed SpiceDB, Google Zanzibar, or AWS Cedar for fine-grained authorization
• Understanding of mobile authentication patterns: WebView vs. browser auth tradeoffs, token-based flows across iOS/Android/web
• Reliability engineering experience: SLI/SLO implementation, incident response, performance optimization
• SOC2 compliance experience or familiarity with security audit frameworks
• Experience with Elixir or the Phoenix Framework
• Familiarity with Google Cloud Platform
• Experience working with a distributed team

COMPENSATION

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $146,000 to $182,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE ARE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits including a no-monthly-cost medical plan 
• Parental leave plan of 5 or 13 weeks fully paid
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle in and outside of the gym
• Flexible time away package that includes PTO, STO, VTO, quiet weeks, and floating holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PS@onxmaps.com. 

Position open until filled. 

#LI-Remote

We are seeking a Salesforce Developer to join our Information Technology team. This person will be responsible for delivering and maintaining solutions across Energy Solutions' Salesforce CRM environments. This role brings development capabilities in-house to support growing platform demands, an upcoming portal integration, and a client program expansion. 

This is a hybrid work opportunity at one of our West Coast offices in Portland, OR.

Responsibilities include, but are not limited to:

• Troubleshoot and resolve Salesforce technical issues and system errors across both instances 
• Support end users with Salesforce functionality, access, and reporting needs 
• Monitor integrations and automations for failures or performance degradation 
• Develop, test, and deploy Salesforce solutions including Flows, Apex, LWC, and integrations 
• Build and maintain integration between Salesforce and external systems (portals, ERP, third-party platforms) 
• Develop and maintain reports and dashboards to support operational and leadership needs 
• Perform system updates and ensure compatibility with Salesforce release cycles (3x per year) 
• Review and optimize data model, automation logic, and platform governance across both orgs 
• Support system audits to ensure compliance with security, privacy, and data governance standards 
• Test and implement Salesforce-delivered upgrades and feature releases 
• Provide training and documentation to business users on new functionality 

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, HR Technology, or related field. 
• 3 years of experience in Salesforce development
• Certified in Salesforce Platform Developer I and/or II 
• Proven experience with Apex, LWC, Flows, and Salesforce integrations 
• Experience supporting multiple Salesforce instances or multi-org environments preferred 
• Familiarity with data migration, portal integrations, and case management configurations 
• Strong knowledge of Salesforce platform architecture, security model, and release management 
• Demonstrated proficiency in REST/SOAP APIs, JSON/XML, and web services 
• Excellent problem-solving, debugging, and technical documentation skills 
• Ability to work cross-functionally with business stakeholders and non-technical users 

Preferred Qualifications:

• Certified in Salesforce Integration Architecture Designer 
• Experience with portal-to-Salesforce integrations (e.g., Experience Cloud or third-party portals) 
• Familiarity with Agile methodology and DevOps practices (Git, CI/CD) 
• Prior experience in energy, utilities, or government program administration 
• Exposure to Salesforce Einstein or AI/Agent Force features 

The salary range for this role is $103,925–$129,189, with a target compensation of $103,925 - $120,000 based on experience and qualifications.

Arthur C. Clarke famously said that “any sufficiently advanced technology is indistinguishable from magic.”

At Mercury, we aim to deliver a magical experience to our customers who rely on us for their banking* and financial workflows. But behind the magic lies a lot of rigor—internal audit is a key part of keeping Mercury safe, resilient, and worthy of our customers’ trust.

As Mercury’s first Chief Audit Officer, you’ll lead the company’s independent assurance program that allows us to scale with confidence. You will serve as a strategic partner to the Board and Audit Committee, providing an objective, enterprise-wide view of our financial, operational, and technical resilience.

This role is about finding the right balance between high-velocity innovation and the rigorous expectations of our partner banks and regulators. By moving toward data-driven, continuous monitoring, you will ensure our growth is anchored in integrity. You’ll drive a culture of audit readiness where excellence is the baseline and regulatory exams result in no surprises.

Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some of the things you will do:

• Own the Audit Vision — evolve the risk-based internal audit strategy and ensure alignment with the company’s growth, regulatory expectations, and emerging risks. 
• Provide Independent Assurance — deliver objective evaluations to the Board and Audit Committee(s) on the effectiveness of our risk management, internal controls, and governance.
• Ensure we Audit the Stack — own the audit universe; ensuring completeness of Audit coverage across Mercury. Oversee the audit program to ensure the plan includes the appropriate mix of technical and operational audits that dive deep into our business, automated movement of funds, and cloud infrastructure to ensure data integrity and security.
• Validate the "Magic" — ensure our audit program includes timely validation that new and existing product workflows and financial controls are operating exactly as intended, identifying potential friction before it impacts the customer.
• Bridge the Regulatory Gap — act as a key point of contact for our partner banks and regulators, providing them with the confidence that Mercury’s internal oversight is rigorous and proactive.
• Automate Oversight — design and implement continuous monitoring systems that replace manual checklists with real-time, data-driven audit insights.
• Champion SustainableRemediation — serve as the senior escalation point to partner with Engineering, Product, and Risk leads to ensure audit findings result in structural improvements, not just temporary fixes and that remediations are appropriately prioritized within the roadmaps, in line with risk. 

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of these experiences or attributes:

• Bring proven leadership in audit — you’ve built or scaled internal audit functions within high-growth banking or financial services, ideally at the intersection of traditional finance and fintech innovation.
• Have technical fluency — you are comfortable in a cloud-native, remote-first environment. You can discuss API integrity and automated controls as easily as you can discuss balance sheets and reconciliations.
• Navigate the regulatory landscape with confidence — you know what regulators expect, you’re comfortable engaging directly with them, and you can help Mercury anticipate and adapt to a changing environment.
• Maintain strong and effective independence — you have the fortitude to deliver difficult news and the diplomacy to ensure those insights lead to positive change.
• Communicate clearly and simply — whether you’re talking to the Board, regulators, engineers, or product teams, you cut through jargon and make risk concepts understandable and actionable.
• Balance protection with possibility — you know how to safeguard the company without slowing it down, and you see the audit function as a way to unlock and safeguard innovation, not stop it.
• Lead with curiosity and vision — you’re ambitious about where audit can go in a modern fintech, and you bring the curiosity to explore new ideas, new markets, and new ways of serving customers safely. 
• Inspire and develop others — you build strong teams, mentor future leaders, and foster a culture of accountability, transparency, and trust across the company. 

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $275,400 - $361,400
• US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $247,900 - $325,250

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-MZ1

Arthur C. Clarke famously said that “any sufficiently advanced technology is indistinguishable from magic.”

At Mercury, we aim to deliver a magical experience to our customers who rely on us for their banking* and financial workflows. But behind the magic lies a lot of rigor—risk management is a key part of keeping Mercury safe, resilient, and worthy of our customers’ trust.

As Mercury’s first Chief Risk Officer, you’ll set the vision for risk at Mercury. You’ll build and lead the program that measures, monitors, and manages credit, market, financial, and operational risks across the company. You’ll partner with our Board and Risk Committee to define Mercury’s risk culture, appetite, and limits—and make sure the way we operate every day stays aligned with those standards.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some of the things you will do:

• Set the vision for risk at Mercury — define and lead our enterprise-wide risk strategy and framework.
• Safeguard our platform — ensure customer data and technology assets are protected, with clear and regular communication to the Board.
• Look around corners — identify emerging risks, especially those tied to new products, services, and markets, and help teams navigate them.
• Keep us aligned — make sure our strategies and operations stay in step with laws, regulations, and regulatory expectations.
• Build systems that scale — design and implement processes to consistently identify, assess, measure, monitor, and report risks across the company.
• Translate complexity into clarity — partner with business leaders to turn risk topics into actionable insights that guide smart decisions.
• Strengthen accountability — support our audit programs, ensure findings are addressed, and embed improvements into how we work.
• Represent risk at the highest level — serve as the primary point of communication on risk with the Mercury Board and its Risk Committee.

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of these experiences or attributes:

• Bring proven leadership in risk management — you’ve built or scaled enterprise risk programs in banking or financial services, ideally at the intersection of traditional finance and fintech innovation.
• Have breadth and depth across risk disciplines — from credit and market risks to liquidity and operations, you can see the connections between them and design frameworks that work in practice, not just on paper.
• Navigate the regulatory landscape with confidence — you know what regulators expect, you’re comfortable engaging directly with them, and you can help Mercury anticipate and adapt to a changing environment.
• Communicate clearly and simply — whether you’re talking to the Board, regulators, engineers, or product teams, you cut through jargon and make risk concepts understandable and actionable.
• Balance protection with possibility — you know how to safeguard the company without slowing it down, and you see risk management as a way to unlock innovation, not just prevent downside.
• Lead with curiosity and vision — you’re ambitious about where risk management can go in a modern fintech, and you bring the curiosity to explore new ideas, new markets, and new ways of serving customers safely.
• Inspire and develop others — you build strong teams, mentor future leaders, and foster a culture of accountability, transparency, and trust across the company. 

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $364,00 - $455,000

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

#LI-DNI

At Mercury, we're building banking* for ambitious companies. We recently announced our Series C funding, backed by top-tier investors like Sequoia, and we're scaling faster than ever. With more than 200K+ businesses using Mercury to manage their finances, our team is powering the next wave of innovation.

The Sales Development team is a critical part of that growth engine. We’re a high-performing, collaborative, and driven team that thrives on curiosity, creativity, and results. Now, we’re looking for an SDR Lead to help scale our SDR team's efforts. You'll be responsible for helping SDRs hit their pipeline goals, mentoring them on messaging and strategy, and shaping the playbook for how we break into and win in new verticals.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some things you’ll do on the job:

• Lead & Coach: Provide high-impact 1:1 coaching to a group of SDRs focused on driving pipeline generation in new verticals. Guide them through LinkedIn, email, and cold call strategies that drive high quality meetings for our AE teams.
• Pipeline Management: Oversee pipeline health and lead distribution across the team to ensure consistent, qualified opportunity generation.
• Messaging Ownership: Help build and refine outbound messaging that resonates with our ICP.
• Conversion Optimization: Identify patterns in high-performing outreach and scale winning tactics to drive better conversion rates across the team.
• Training & Enablement: Build and lead training sessions on prospecting best practices, objection handling, and effective channel usage.
• Motivate & Inspire: Be a source of energy and accountability. Create a culture of excellence and continuous improvement on your pod.
• Cross-functional Partnership: Work closely with Sales, Marketing, and GTM Strategy to align on ICPs, lead prioritization, and campaign execution.

You Should have: 

• 2–3+ years of experience in a Sales Development role within a B2B SaaS environment, with at least 18+ months in a leadership role managing teams of 7+ sales reps – you’re comfortable with a high velocity sales motion and managing all aspects of several SDRs at once.
• Proven track record of coaching SDRs 1:1 and leading training across cold calls, email, and LinkedIn outreach.
• Experience managing a large pipeline across multiple reps, able to analyze metrics, prioritize high-value opportunities, and course-correct quickly.
• Deep understanding of outbound sales strategies and how to drive consistent conversion from prospecting to qualified opportunity.
• Strong written and verbal communication skills, can articulate value propositions and give actionable feedback to SDRs.
• A motivating presence: you uplift those around you, create accountability, and lead by example.
• Comfortable operating in a fast-paced, ambiguous environment where experimentation and adaptability are key.
• Familiarity with tools like Salesforce, Salesloft, Apollo, Gong, and LinkedIn Sales Navigator plus awareness of new tools/ integrations/ AI use cases to improve SDR efficiency.
• Having a curious mindset and the ability to quickly ramp up on a new vertical is essential.

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $137,200 - $171,500
• US employees outside of the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $123,500-$154,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

#LI-CJ1

This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is as intermediate level position with at least 1 year related HIM experience.  In addition to HIS I Foundation, HIS II is responsible for training HIS I staff and providing reports to manager and/or the facility.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM PST
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

 You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS I position.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational strategies and initiatives as needed.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience.
• Meets and/or exceeds Company's Productivity Standards
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM PST
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Have a passion to lead, train and motivate a growing and excited Team.
• Communicate and collaborate with leadership on issues, opportunities, or challenges.
• Lead Audit Team which receives requests from Payors
• Review data and provide client and leadership solutions
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
• Manage the Request coming in from the Risk Management Team of the client
• Be the leader of client locations and plan for fluctuating needs.
• Oversee the escalation calls from our centralized call centers
• Participates in project teams and committees to advance operational Strategies and initiatives
• Coordinates with location/client management on complex issues while building a strong relationship

What you will bring to the table: 

• A true leadership philosophy in which the goal of the leader is to serve
• Ability to support clients and your Team working both on-site and remotely.
• 1-2 years of Health Information related experience
• Well-versed with HIPAA standards.
• A knack for presenting to leadership, clients, and your Team via Video or in person.
• Solution provider and forward thinking
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Power BI, MS Office

Bonus points if:

• EMR experience with EPIC, or Cerner.
• Previous production/metric-based work experience
• Team building and experience elevating individuals’ careers.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 

Technical Consultant , eCOA

Reports to: Delivery Lead, Senior Project Manager

Department: Services Delivery  

Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.  

Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that client and end-users interact with understand the clinical trial industry, regulations, Suvoda’s software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.  

Responsibilities:

• Primary escalation point for the Suvoda Customer Care team on complex eCOA support issues requiring input from the project team or product development to resolve; troubleshoot escalated issues,identify resolutions , and create Product Support Request when needed.
• Work with assigned clients and project teams responsible for the delivery of eCOA for clinical assessment data collection
• Responsible for overall maintenance of eCOA systems, including oversight of the support process, identification and mitigation of potential issues/risks, and working with the client and other vendors to ensure success using the Suvoda IRT/eCOA system. (inclusive of all modalities)
• Provide direct oversight of other delivery team members as necessary in their performance of related eCOA maintenance duties
• Lead implementation of system change controls for studies during maintenance phase pertaining specifically to eCOA bugfixes. Coordinate with Product Development to advise on the Services needs related to Product updates or fixes.
• Assist with updates to study FAQ documents, used by the customer care team to handle support inquiries and issues, and with maintenance of the FAQ template for eCOA related features/support request.
• Responsible for the system training materials including manuals, walk through videos, and presentations.
• Proactively identify trends in support data and determine the root cause for repeated/frequent support issues; work with the Project Manager, eCOA Practice and other service team members as required to identify and implement solutions
• Identify and assist with the implementation of process improvements for the services department
• Assist the product team with the design and development of new features by providing feedback based on client requests and project experience
• Assist the customer care team with providing support to system users in multiple countries via the telephone and email
• Assist with the training of new staff members on the Suvoda eCOA product and processes
• Perform other related duties as required

Requirements:

• Bachelor's degree or equivalent experience required
• At least 1 year of experience in eCOA/IRT or related field preferred
• Interpersonal and communication skills
• Time management and organizational skills
• Analytical thinking
• Ability to understand technical systems and perform troubleshooting
• Creative problem solving
• Attention to detail

ABOUT THIS OPPORTUNITY

onX is seeking a Business Intelligence Analyst with a passion for marketing analytics and a strong ability to translate data into actionable insights. In this role, you will support marketing measurement efforts by analyzing performance, identifying trends, and helping stakeholders make informed decisions.

You will work closely with marketing, product, and analytics partners to deliver high-quality reporting and analysis. This role is expected to operate independently on defined workstreams, contribute to team priorities, and help improve how data is used across the organization.

The ideal candidate is comfortable working with data, curious about uncovering insights, and motivated to improve business outcomes through analysis. They should be able to navigate ambiguity within their scope, communicate clearly with stakeholders, and deliver reliable, high-quality outputs. This person will report to the Business Intelligence Manager.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

Marketing Measurement Support

• Support the development and application of marketing measurement frameworks (e.g., attribution, incrementality testing) through analysis and execution
• Partner across marketing functions (e.g., brand, growth, lifecycle) to understand campaign objectives, tactics, and measurement needs
• Contribute insights that help evaluate marketing effectiveness across channels
• Partner with senior analysts to refine approaches and improve measurement over time

Top-of-Funnel & Acquisition Analytics

• Partner with brand and digital acquisition teams to support analysis that informs day-to-day decision-making, rather than owning channel performance directly
• Apply a strong understanding of top-of-funnel metrics (e.g., impressions, reach, CTR, CAC, conversion rates) to help stakeholders interpret performance and make informed trade-offs
• Translate business questions from marketing partners into structured analyses, helping clarify what is happening and whyProvide insights on audience behavior, channel dynamics, and funnel progression, enabling marketers to optimize campaigns and investments
• Connect top-of-funnel activity to downstream outcomes (e.g., activation, engagement, conversion), helping teams understand impact without owning execution
• Support testing and learning efforts by helping design analysis, interpret results, and communicate clear takeaways to stakeholders

Collaboration & Execution

• Navigate ambiguous problem spaces by asking the right questions, defining scope, and proposing a clear analytical approach
• Communicate findings clearly to stakeholders, adapting level of detail to the audience
• Share learnings, document work, and contribute to improving team processes and outputs
• Proactively identify trends or opportunities in marketing performance and bring forward insights that inform stakeholder decisions
• Ensure accuracy and reliability of data used in analysis, validating assumptions and investigating discrepancies when they arise
• Develop a strong understanding of underlying data sources and definitions to ensure consistency in reporting and insights
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

WHAT YOU’LL BRING

• 3–5 years in marketing analytics, business intelligence, or related field
• Demonstrated ability to deliver insights that support business decisions
• Experience working with stakeholders to answer business questions using data
• Bachelor’s degree in Marketing, Statistics, Data Science, Business, or related field
• Ability to travel bi-annually for multiple days to a corporate office or other onX strategic location, such as a Basecamp. 

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Technical Skills: Proficiency in analytics tools such as Tableau, Excel, SQL, Python, or similar. Experience with A/B testing platforms and statistical modeling is a must.
• Analytical skills:Strong quantitative and analytical skills to translate complex data, identify trends, and make data-driven recommendations.
• Communication Skills: Strong written and verbal communication skills with the ability to explain technical concepts to non-technical stakeholders. Enthusiastic collaborator with Finance, Product Management, and  Executive teams
• Marketing Acumen: Experience working with multiple types of marketing data, such as MMP and SKAd Attribution data and models, GA4, Offline/Endemic Marketing Tactics, Market Research and Sentiment, and other organic and non-organic marketing data. Relevant experience building and leveraging marketing frameworks for decision making. 
• Project Management: Advanced organizational skills with the ability to manage large, complex projects and prioritize competing demands.
• Statistical Knowledge: Understanding of statistical techniques for A/B testing, incrementally testing, regression analysis, and forecasting.

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

 onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $100,000 and $117,000 upon hire. The pay range will vary based upon experience, skills, certifications, education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and an annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

ABOUT THIS OPPORTUNITY

onX is seeking a Senior Geospatial Analyst to support the Offroad vertical, you will play a critical role in ensuring that Offroad-related geospatial content moves reliably through onX systems and into customers’ hands. You will collaborate closely with Offroad Product Managers, a Geospatial Project Manager, as well as with developers to execute geospatial work that supports the Offroad product roadmap.

This role is focused on implementation and delivery. You will apply strong technical judgment to build, maintain, and validate geospatial datasets and pipelines that are performant, scalable, and trustworthy.

This role lives within the Content domain, which is responsible for cartography, data processing, data analysis, and data sourcing across onX. You will be part of a broader team of Geospatial Analysts, Geospatial Project Managers, and Engineers supporting multiple verticals across the organization. This role reports to a Geospatial Manager.

This is a unique opportunity to lead mapping innovation at a company passionate about outdoor recreation and technical excellence.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• Serve as the Senior Geospatial Analyst supporting the Offroad vertical, owning the technical approach, sequencing, and delivery of geospatial work defined by the Offroad Geospatial Project Manager.
• Execute geospatial work that supports connected content initiatives by implementing datasets and workflows that enable Offroad content to be used consistently across multiple product features and experiences.
• Support content trust initiatives by executing audits, refreshes, and cleanup of high-impact Offroad datasets, applying technical judgment to ensure content is accurate, maintainable, and fit for long-term use, including identifying dataset candidates for update, replacement, or retirement.
• Leverage existing geospatial pipelines and contribute to the improvement and development of new processes as needed, ensuring reliable delivery of data from source systems into customer-facing products and services.
• Lead complex geospatial processing and analysis such as multi-source data integration, conflation, and large-scale QA/QC, applying expert judgment to resolve ambiguity and edge cases.
• Use Claude Code and other AI tools to generate, optimize, and automate geospatial workflows, including feature extraction, segmentation, classification, conflation, and QA.
• Proactively identify data quality risks, pipeline gaps, or platform limitations and surface recommendations to the Offroad Geospatial Project Manager.
• Analyze data, create dashboards, and monitor data health metrics to provide insights that inform business decisions and support overall product health.
• Research and evaluate geospatial data sources, making recommendations for new sources or improvements to existing ones.
• Partner closely with engineers to ensure geospatial solutions are performant, maintainable, and aligned with platform best practices.
• Own the end-to-end execution quality of assigned initiatives, from intake through production release and post-launch validation.
• Use version control (Git) and collaborative workflows to drive consistency and repeatability across the broader Geospatial team.
• Provide technical guidance and informal mentorship to other Geospatial Analysts as needed.
• Communicate clearly and confidently about technical decisions, risks, and progress to cross-functional partners.
• Other ad hoc duties as assigned by the Supervisor.Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

WHAT YOU’LL BRING

• Bachelor’s degree in Geospatial, Geospatial Engineering, Computer Science, Hydrology, Geography, or related field; or equivalent technical experience.
• 8+ years of geospatial industry experience, including dataset sourcing, development, transformation, and deployment.
• Expert-level proficiency in QGIS and advanced geoprocessing techniques.
• Expert with SQL, cloud-based analytical databases (e.g., BigQuery), PostGIS, spatial indexing, and performance optimization.
• Strong Python skills, including experience with GDAL, geopandas, PyQGIS, and automation frameworks.
• Demonstrated ability to operate within complex spatial data pipelines, using version control (Git), and collaborative workflows to deliver reliable, maintainable solutions.
• Proven ability to use Claude Code or other AI coding assistants to generate scripts, automate tasks, and accelerate spatial workflows.
• Familiarity with Offroad-relevant datasets such as trail networks, road and route conditions, terrain data, land ownership, or other location-based content used in off-road recreation and land-access contexts.
• Familiarity with trail data sources, vendors, and key players in that space.
• Proven ability to work autonomously on complex, ill-defined projects, bringing structure, clarity, and execution rigor to ambiguous problem spaces.
• Ability to clearly communicate technical concepts to non-technical partners.
• Ability to travel bi-annually for multiple days to a corporate office or other onX strategic location, such as a Basecamp. 

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Master's degree in Geospatial, Geography, Computer Science, or a related field.
• Experience with graph-based data systems, including knowledge graphs or hierarchical spatial data stores.
• Experience working with modern geospatial data formats such as GeoParquet for scalable storage and processing.
• Experience building micro-services or distributed workflows for spatial data.
• Familiarity with cloud-based storage, Airflow, and Docker.
• Interest in off-road recreation, trail and route planning, terrain navigation, or related outdoor recreation products.
• Experience with distributed or remote teams.

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

 onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $94,000 and $118,000 upon hire. The pay range will vary based upon experience, skills, certifications, education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and an annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As a Key Account Executive, you are a highly strategic Hunter on our Core Sales team for our Brands products. responsible for acquiring new clients and expanding Rithum’s presence across global commerce ecosystems.

This role is designed for a disciplined, high-energy sales professional who thrives on prospecting, creating pipeline, and winning new logos. The successful candidate will build meaningful relationships with Core Sales (mid-market & enterprise) brands and retailers while positioning Rithum as the operational backbone enabling scalable marketplace and commerce growth.

At Rithum, we believe growth begins with disciplined inputs. Hunters are expected to generate their own pipeline, execute structured outreach, and maintain a consistent cadence of prospecting activity that fuels predictable revenue outcomes. Successful Hunters at Rithum demonstrate consistent creation of high-quality pipeline, acquisition of strategic new logos, strong engagement with C-suite & executive buyers, ability to run complex, value-based mid-market & enterprise sales cycles, and reliable execution of disciplined prospecting routines.  At Rithum, Hunters are not order-takers. They are builders of opportunity. If you thrive on creating pipeline, engaging executive buyers, and winning new logos through disciplined execution, this is the role for you!

Responsibilities

• New Logo Acquisition
  • Prospect and acquire net-new key clients across priority verticals and strategic accounts.
  • Build and manage a robust pipeline through disciplined outbound activity and self-generated opportunities.
  • Drive the full sales cycle from initial outreach through close in complex mid-market & enterprise environments.
• Pipeline Creation & Prospecting Discipline
  • Maintain a consistent cadence of outbound prospecting including calls, emails, outreach, and targeted account engagement.
  • Own weekly pipeline generation targets and activity metrics.
  • Conduct discovery conversations that uncover business problems tied to commerce growth and operational efficiency.
• Value Based Selling
  • Position Rithum’s platform as the central infrastructure enabling brands and retailers to scale marketplace and digital commerce operations.
  • Adopt the Rithum Way of Selling model
  • Engage executive stakeholders and decision makers with clear value articulation.
  • Lead complex sales motions involving cross-functional stakeholders and long sales cycles.
• Strategic Account Targeting
  • Identify and pursue high-value mid-market & enterprise prospects aligned to Rithum’s ideal client profile.
  • Build account strategies that leverage marketplace expansion, channel orchestration, and data intelligence capabilities.
• Deal Execution
  • Manage opportunities through a disciplined sales methodology and deal inspection cadence.
  • Collaborate with internal stakeholders including sales engineering, product, services, and leadership to advance opportunities.
  • Maintain accurate pipeline visibility and forecast integrity.

Qualifications 

Minimum Qualifications  

• 5+ years of B2B SaaS or technology field sales experience in a closing role, focused on new logo acquisition with national key accounts ($50M–$1B+ revenue).
• Proven success managing 6+ month sales cycles, including procurement, legal, and compliance processes.
• Documented history of closing $100K+ ACV deals, including multi-year contracts.
• Consistent recent quota attainment (100%+ for 4+ consecutive quarters) in a competitive, metrics-driven environment.
• Demonstrated ability to build pipeline through self-generated outbound prospecting, with measurable activity standards (e.g., 40–60+ daily touchpoints, 10+ qualified meetings per month).
• Strong hunter mindset, with resilience and persistence in competitive environments and accountability for pipeline creation.
• Mastery of structured sales methodologies (e.g., MEDDIC, Challenger, SPIN, Miller Heiman, Solution Selling) with evidence of pipeline progression and forecast accuracy.
• Proven ability to sell complex platforms or solution offerings in multi-stakeholder environments.
• Experience engaging C-suite and senior executive stakeholders to build consensus and close complex new-logo deals.
• Strong deal strategy and negotiation skills, including pricing, ROI justification, and defending business cases with executives.
• Ability to manage 10+ concurrent opportunities while balancing prospecting, deal progression, and strategic follow-up.
• Exceptional executive communication and presence, including clear, persuasive verbal and written communication.
• Disciplined use of CRM and sales tools (Salesforce preferred) and sales engagement platforms (e.g., Outreach, Salesloft, HubSpot, LinkedIn Navigator, ZoomInfo) for pipeline, activity, and conversion tracking.
• Proven ability to collaborate cross-functionally with Marketing, Product, Client Success, and Solutions Engineering to close new business.
• Must be located in Pacific or Mountain US time zones. 

Preferred Qualifications 

• Bachelor’s degree in Business, Marketing, Communications, or related field.
• Experience selling into commerce, retail technology, marketplaces, or digital ecosystem platforms.
• Experience selling into multi-division or decentralized buying environments.
• Familiarity with partner- or channel-influenced sales motions.
• Experience positioning data-driven or AI-powered solutions.

Travel Required

Up to 50%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected OTE range is: $200,000-$275,000 per year.

This range represents a base salary plus sales incentive for the role across all U.S. locations and is determined based on market data, internal equity, and experience.

Final compensation may vary depending on geographic location, skills, and relevant experience. In addition to base salary and sales incentive, we offer a comprehensive benefits package.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM PST
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Have a passion to lead, train and motivate a growing and excited Team.
• Communicate and collaborate with leadership on issues, opportunities, or challenges.
• Lead Audit Team which receives requests from Payors
• Review data and provide client and leadership solutions
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
• Manage the Request coming in from the Risk Management Team of the client
• Be the leader of client locations and plan for fluctuating needs.
• Oversee the escalation calls from our centralized call centers
• Participates in project teams and committees to advance operational Strategies and initiatives
• Coordinates with location/client management on complex issues while building a strong relationship

What you will bring to the table: 

• A true leadership philosophy in which the goal of the leader is to serve
• Ability to support clients and your Team working both on-site and remotely.
• 1-2 years of Health Information related experience
• Well-versed with HIPAA standards.
• A knack for presenting to leadership, clients, and your Team via Video or in person.
• Solution provider and forward thinking
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Power BI, MS Office

Bonus points if:

• EMR experience with EPIC, or Cerner.
• Previous production/metric-based work experience
• Team building and experience elevating individuals’ careers.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. 

This position is responsible for processing all release of information (ROI), specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is an intermediate level position with at least 1 year related HIM experience. 

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM PST
• Location: This role will be performed at one location
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

 You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Enhanced need for attention to detail for medical records.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS positions.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational Strategies and initiatives as needed.
• Mentor HIS staff for further professional development.
• Inform senior leadership of issues, opportunities or challenges.
• Assist throughout the region with training, mentoring and/or coverage as needed.
• Participate and assist with onboarding activities for new employees.
• Assist with Quality Assurance tasks as directed by management.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Leads training sessions for timely staff development.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• Presentation skills for small group settings.
• Forward thinking and ability to problem solve.

Bonus points if:

• 2+ year Health Information related experience.
• Meets and/or exceeds Company’s Productivity Standards.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights:

• Full-Time: Monday-Friday 8:00AM-4:30 PM PST
• Location: This role will be performed at one location in Portland, OR
• Comfortable working in a high-volume production environment.
• Documenting information in multiple platforms using two computer monitors.
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

 You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices

ABOUT THIS OPPORTUNITY

onX is seeking a Senior Integrated Campaign Producer to drive operational excellence across high-impact, cross-functional marketing campaigns. This role sits at the intersection of multiple cross-functional Marketing, Brand, and Vertical (Hunt, Offroad, Fish, etc.) teams, enabling campaign owners to focus on strategy by building systems and processes that set campaigns up for success. This role will report to the Senior Marketing Strategic Operations Manager.

Operating Model: You will serve as the operational hub across Marketing, Brand, and Vertical teams—ensuring alignment, clarity, and momentum across all campaign stakeholders. You’ll establish standardized processes while leading project management for Tier 1 campaigns across all teams, setting them up for success before transitioning project management and execution to campaign owners and creative production. You will create a consistent and repeatable operating rhythm that enables teams to execute efficiently at scale.

This role will also drive end-to-end project management for all Brand Team-led campaigns, inclusive of creative production and execution.

This role is ideal for a systems-minded operator and builder who thrives on bringing structure and process to ambiguity, improving how teams work, and delivering impact without a predefined playbook.

WHAT YOU'LL DO

As a Senior Integrated Campaign Producer, your essential job duties and responsibilities will be split into several distinct buckets of work: 

Vertical Campaign Enablement & Process Standardization

• Build and reinforce scalable, repeatable processes for Tier 1 campaigns across all Verticals,  balancing consistency with flexibility
• Partner with Vertical teams early to define timelines, stakeholder engagement, and briefing requirements within a standardized framework
• Create seamless transition of executional ownership to the Creative Producer and Vertical stakeholders post-brief, maintaining alignment without owning day-to-day execution or retrospectives
• Improve and connect workflows across Brand, Creative, and Vertical teams to increase efficiency and reduce friction

Brand Team Campaign Management and Planning 

• Serve as the primary project manager for Brand team-led campaigns, leading end-to-end project management–from planning through creative execution, launch, and retrospective–while ensuring timelines, workflows, stakeholder alignment, and deliverables are clearly defined and executed
• Drive alignment across Brand, Creative, and Vertical teams and external partners to ensure timely and effective inputs, decisions, and handoffs
• Help identify when to outsource creative work, and help procure and manage external resources
• Manage Brand creative requests from other departments (e.g., HR) via the Brand requests Asana board
• Facilitate retrospectives for Tier 1 campaigns and translate insights into actionable improvements
• Support Annual and Quarterly Brand planning in partnership with Brand leadership, identifying risks, dependencies, resourcing constraints, and opportunities and helping translate strategic priorities into clear, executable plans

Tools, Technology & AI Enablement

• Partner with Brand, Verticals, Creative, and other teams to manage and optimize project management tools and technologies that support campaign execution
• Leverage AI to improve project management and marketing operations, including:
• AI-assisted brief writing and review
• Workflow automations that reduce manual work
• Exploring innovative applications of AI to increase efficiency, speed, and quality of execution
• Regularly bringing recommendations, education, and best practices into our workflows

Cross-Functional Collaboration

• Develop systems that integrate video project management into broader campaign workflows in order to scale our full suite of Creative operations
• Act as the operational hub across across teams, driving alignment, clarity, and execution across stakeholders
• Partner closely with Marketing, Strategic Operations, and Creative Production to improve workflows
• Build strong cross-functional relationships and influence without direct authority to move work forward
• Identify and lead new opportunities for process improvements as teams and needs evolve

WHAT YOU’LL BRING

• Eight (8) or more years of project management or strategic operations experience is required
• Proven experience managing complex, cross-functional marketing campaigns from a project management or operational lens
• Experience building or scaling processes across multiple teams or business units
• Experience building and evolving processes in ambiguous or “greenfield” environments without a defined playbook
• Strong project management skills, including timeline creation, stakeholder management, and workflow optimization
• Exceptional written and verbal communication skills in fast-paced environments
• Demonstrated ability to balance big-picture thinking with attention to detail
• Experience with and enthusiasm for using AI and emerging technologies for project management and/or Marketing operations, with a proactive, experimental mindset
• Proven ability to influence cross-functional stakeholders without direct authority
• Experience working across multiple teams and priorities with frequent context switching
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.
• Ability to travel quarterly for multiple days to a corporate office or other onX strategic location, such as a Basecamp. 

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Bachelor’s degree in Communications, Marketing, Business, or related field or equivalent experience 
• Experience in a matrixed or cross-functional marketing organization
• Familiarity with creative production workflows (video, design, content)
• Experience with Asana as a project management tool
• Experience with Figma as a tool for design and virtual collaboration  

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

This position has a preference for Montana-based candidates; strongly qualified candidates will be considered in other Basecamp locations. 

HOW YOU’LL BE COMPENSATED

 onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $119,000 and $140,000 upon hire. The pay range will vary based upon experience, skills, certifications, education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and an annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, opportunity for annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

Work when you want – Earn what you need!

Delivering Legal Documents in your area with ABC Legal Services allows you to have a flexible schedule and take on as much or as little work as you want. We give you the training and tools you need, including an industry-leading mobile app that allows you to claim jobs, map your stops, and track your pay.

Who is ABC Legal?

We are a premier legal services company operating nation-wide. Our clients are banks and law firms, but we are governed by the courts and the rules of civil procedure. We value honesty and accuracy, and are looking for organized, independent, and personable people to deliver legal documents in all 50 states.

What’s the Key to Process Server Success?

• Be organized
• Plan your route
• Go when people are likely to be home
• Be pleasant and personable with the people you meet and to whom you deliver documents

Successful Process Servers work independently, have an entrepreneurial mindset, take pride in their work, and love to connect with people. Whether you’re looking for a full-time career or a part-time gig, serving legal documents with ABC offers the perfect opportunity for a flexible schedule outside of a traditional office setting.

What do you need to be a Process Server?

• Must have your own reliable transportation, valid driver’s license and insurance
• Tech savvy – iPhone/iPad or Android smart device and ability to work within a mobile app
• Ability to scan and print documents
• Ability to work variable hours -- Early mornings, evenings and weekends
• Experience in process serving or related work is helpful, but not required
• Some states require you to be a Registered Process Server 
• State laws vary, and some require you to meet a minimum age to serve
• Legally allowed to work in the United States, without work authorization

The Perks of Process Serving!

Process Servers benefit from many advantaged by contracting with ABC Legal Services, including:

• Flexible schedule – Choose your workload, with attempts required every 48 hours, varied times.
• Flexible service area – Set your own service areas and claim jobs right on our app
• Competitive wages – Earn fair wages for each job you attempt and resolve
• Mobile capability – Claim jobs, map out your stops and track your pay all through our app
• Support – Have all your questions answered by our knowledgeable support team

#INDP3

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

A day in the life (Responsibilities) 

• Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops
• Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close 
• Conduct demos and develop a solution that best meets the prospect’s needs 
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery 
• Leverage Salesforce (our CRM) to manage all sales activities 
• Understand the competitive landscape and determine how to best position Toast in the market

What you’ll need to thrive (Requirements)

• An entrepreneurial and feedback-driven mindset
• Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels
• Proven track record of success in meeting and exceeding goals
• Ability to work in a fast-paced, entrepreneurial and team environment
• Self-motivated, creative, flexible, and willing to navigate ambiguity

Lives in or in proximity to market and willingness to travel 25% or more

What will help you stand out (Nonessential Skills/Nice to Haves)

• Retail operations experience

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

What we’re looking for

At SurveyMonkey, we’re empowering millions of people to unlock value from their data through intuitive, intelligent self‑service experiences. We’re looking for a forward‑thinking leader to execute our self‑service strategy across our Help Center and our customer‑facing chatbot.

In this role, you’ll design and run the information architecture and knowledge systems that power AI‑driven support. Leading a team of technical writers and conversational designers, you’ll ensure customers get the right answer at the right time, through content, automation, or a seamless handoff to support, while driving down transactional contacts and maintaining strong customer satisfaction.

What you’ll be working on

• Strategy & Roadmap Execution: Partner with the Director to execute the self-service roadmap, owning the day-to-day delivery of a cohesive Help Center and chatbot experience. You will balance automation with human support to hit targets for resolution, deflection, and customer satisfaction.
• Information Architecture & AI Readiness: Audit and evolve the Help Center’s IA, taxonomy, and metadata to ensure content is intuitive for users and optimized for AI systems like LLMs, RAG, and search.
• Chatbot & Conversational Design: Oversee continuous chatbot improvements by leading conversational designers to optimize intents, flows, and routing. The goal is to resolve high-volume, low-value contacts while ensuring high-value issues reach the support team.
• Content Lifecycle & Quality: Own the end-to-end process for article creation, updates, and retirement. Ensure all content is accurate, discoverable, on-brand, and aligned with current product capabilities.
• AI Operations & Innovation: Develop workflows that leverage AI tools for drafting, translating, and tagging content and bot responses, maintaining "human-in-the-loop" quality assurance.
• Data Analytics & Insights: Analyze search trends, "no-result" queries, click-paths, and transcripts to identify gaps. Use these insights to prioritize the backlog and execute a roadmap that reduces transactional contacts.
• Cross-Functional Collaboration: Coordinate with Support, Product, Engineering, and Marketing to ensure documentation and chatbot experiences are fully prepared for every feature launch and product change.
• Team Leadership & Development: Lead and coach technical writers and conversational designers. Act as a "player-coach" by getting hands-on with the CMS or chatbot as needed while building repeatable processes and long-term team capabilities.

We’d love to hear from people with

• 5+ years in Knowledge Management, Technical Documentation, or Content Strategy (SaaS preferred), with proven experience owning a Help Center or self-service function.
• Technical & Platform Expertise: Proficiency in KB platforms (Zendesk Guide), CRMs (Salesforce), and conversational AI/chatbots (Ada, Intercom). Experience with HTML/CSS, templating, and analytics tools to track user behavior is a plus.
• IA & Data-Driven Strategy: Strong information architecture skills with a track record of building scalable knowledge structures. You use metrics and experimentation to prioritize workflows, manage risk, and validate decisions.
• Hands-on Leadership: Ability to manage content and chatbot flows directly while building the processes and team needed to transition into an orchestration and coaching-focused role.

The base pay provided for this position ranges from CAD $92,650/ year - $109,000/ year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; RRSP matching; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. 

This opening is for an existing vacancy.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from our Ottawa office up to 1 day per week.

#LI-Hybrid

What we’re looking for

At SurveyMonkey, we’re empowering millions of people to unlock value from their data through intuitive, intelligent self‑service experiences. We’re looking for a forward‑thinking leader to execute our self‑service strategy across our Help Center and our customer‑facing chatbot.

In this role, you’ll design and run the information architecture and knowledge systems that power AI‑driven support. Leading a team of technical writers and conversational designers, you’ll ensure customers get the right answer at the right time, through content, automation, or a seamless handoff to support, while driving down transactional contacts and maintaining strong customer satisfaction.

What you’ll be working on

• Strategy & Roadmap Execution: Partner with the Director to execute the self-service roadmap, owning the day-to-day delivery of a cohesive Help Center and chatbot experience. You will balance automation with human support to hit targets for resolution, deflection, and customer satisfaction.
• Information Architecture & AI Readiness: Audit and evolve the Help Center’s IA, taxonomy, and metadata to ensure content is intuitive for users and optimized for AI systems like LLMs, RAG, and search.
• Chatbot & Conversational Design: Oversee continuous chatbot improvements by leading conversational designers to optimize intents, flows, and routing. The goal is to resolve high-volume, low-value contacts while ensuring high-value issues reach the support team.
• Content Lifecycle & Quality: Own the end-to-end process for article creation, updates, and retirement. Ensure all content is accurate, discoverable, on-brand, and aligned with current product capabilities.
• AI Operations & Innovation: Develop workflows that leverage AI tools for drafting, translating, and tagging content and bot responses, maintaining "human-in-the-loop" quality assurance.
• Data Analytics & Insights: Analyze search trends, "no-result" queries, click-paths, and transcripts to identify gaps. Use these insights to prioritize the backlog and execute a roadmap that reduces transactional contacts.
• Cross-Functional Collaboration: Coordinate with Support, Product, Engineering, and Marketing to ensure documentation and chatbot experiences are fully prepared for every feature launch and product change.
• Team Leadership & Development: Lead and coach technical writers and conversational designers. Act as a "player-coach" by getting hands-on with the CMS or chatbot as needed while building repeatable processes and long-term team capabilities.

We’d love to hear from people with

• 5+ years in Knowledge Management, Technical Documentation, or Content Strategy (SaaS preferred), with proven experience owning a Help Center or self-service function.
• Technical & Platform Expertise: Proficiency in KB platforms (Zendesk Guide), CRMs (Salesforce), and conversational AI/chatbots (Ada, Intercom). Experience with HTML/CSS, templating, and analytics tools to track user behavior is a plus.
• IA & Data-Driven Strategy: Strong information architecture skills with a track record of building scalable knowledge structures. You use metrics and experimentation to prioritize workflows, manage risk, and validate decisions.
• Hands-on Leadership: Ability to manage content and chatbot flows directly while building the processes and team needed to transition into an orchestration and coaching-focused role.

The base pay provided for this position ranges from $101,150/ year - $119,000/ year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from our Portland office up to 1 day per week.

#LI-Hybrid

ABOUT THIS OPPORTUNITY

onX is seeking a Staff Software Engineer who will contribute to meaningful, real-world outcomes that have a lasting impact for customers and the business. In this role, you’ll focus on the design, development, and scaling of our core AI/ML platforms and product-facing services as part of the AI Foundations Team, supporting the integration of cutting-edge artificial intelligence solutions across onX's product lines. You’ll take ownership of your work, collaborate closely with partners across the organization, and help move initiatives forward in an environment where priorities evolve, learning is celebrated, and you’re encouraged to keep stretching your skills. This role will report to the Director of Engineering.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• Work on the design, development, and deployment of large-scale AI systems and services, including models, pipelines, product experiences and infrastructure.
• Help Drive the technical strategy and roadmap for AI feature development, focusing on scalability, repeatability, reliability, and performance.
• Mentor and guide other engineers in best practices and productionizing AI technologies.
• Collaborate with Product and Data Science teams to translate business problems into technical requirements and deliver high-impact AI solutions (combining LLMs, Vector Databases, ML and other technology in novel ways to serve onX’ unique audience).
• Look for opportunities to embed AI as a repeatable mechanism in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.
• Be a leader in AI safety, ensuring AI-enabled products are aligned with our values and mission.
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

WHAT YOU’LL BRING

• Bachelor’s degree in Computer Science, Data Science, or a related technical field, or equivalent experience.
• 10+ years of professional software engineering experience, with at least 3 years focused on building and scaling production AI/ML systems, is required.
• Expertise in building scalable backend systems.
• Deep knowledge of MLOps practices, cloud infrastructure (AWS/GCP/Azure), and CI/CD pipelines for machine learning models and the common inference APIs/SDKs and frameworks.
• Experience with modern AI technologies, including Large Language Models (LLMs) and their various architectures, methods such as RAG, vector databases, and the common AI stack including TensorFlow/Keras, PyTorch, Transformers, etc.
• A strong curiosity for exploring new technologies, including AI
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• A history of engaging in AI development, from the early ML/NN (YOLO, Darknet) to the LLM era.
• Experience in monitoring and debugging production AI systems (inference, evals, judging, benchmarks) including cost and performance optimizations.
• Interest or experience in edge/on-device inference (MLX, JAX, transformers on TPU/NPU, etc.)
• Interest, experience or experimentation in training/fine-tuning transformer/diffusion models, dataset curation and captioning, etc.

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions.  Applicants can expect to make between $169,000 to $211,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Application Deadline is [day of week], [month] [day] at [0:00 pm] MST

Position open until filled. 

#LI-Remote

What we’re looking for

At SurveyMonkey, we’re empowering millions of people to unlock value from their data through intuitive, intelligent self‑service experiences. We’re looking for a forward‑thinking leader to execute our self‑service strategy across our Help Center and our customer‑facing chatbot.

In this role, you’ll design and run the information architecture and knowledge systems that power AI‑driven support. Leading a team of technical writers and conversational designers, you’ll ensure customers get the right answer at the right time, through content, automation, or a seamless handoff to support, while driving down transactional contacts and maintaining strong customer satisfaction.

What you’ll be working on

• Strategy & Roadmap Execution: Partner with the Director to execute the self-service roadmap, owning the day-to-day delivery of a cohesive Help Center and chatbot experience. You will balance automation with human support to hit targets for resolution, deflection, and customer satisfaction.
• Information Architecture & AI Readiness: Audit and evolve the Help Center’s IA, taxonomy, and metadata to ensure content is intuitive for users and optimized for AI systems like LLMs, RAG, and search.
• Chatbot & Conversational Design: Oversee continuous chatbot improvements by leading conversational designers to optimize intents, flows, and routing. The goal is to resolve high-volume, low-value contacts while ensuring high-value issues reach the support team.
• Content Lifecycle & Quality: Own the end-to-end process for article creation, updates, and retirement. Ensure all content is accurate, discoverable, on-brand, and aligned with current product capabilities.
• AI Operations & Innovation: Develop workflows that leverage AI tools for drafting, translating, and tagging content and bot responses, maintaining "human-in-the-loop" quality assurance.
• Data Analytics & Insights: Analyze search trends, "no-result" queries, click-paths, and transcripts to identify gaps. Use these insights to prioritize the backlog and execute a roadmap that reduces transactional contacts.
• Cross-Functional Collaboration: Coordinate with Support, Product, Engineering, and Marketing to ensure documentation and chatbot experiences are fully prepared for every feature launch and product change.
• Team Leadership & Development: Lead and coach technical writers and conversational designers. Act as a "player-coach" by getting hands-on with the CMS or chatbot as needed while building repeatable processes and long-term team capabilities.

We’d love to hear from people with

• 5+ years in Knowledge Management, Technical Documentation, or Content Strategy (SaaS preferred), with proven experience owning a Help Center or self-service function.
• Technical & Platform Expertise: Proficiency in KB platforms (Zendesk Guide), CRMs (Salesforce), and conversational AI/chatbots (Ada, Intercom). Experience with HTML/CSS, templating, and analytics tools to track user behavior is a plus.
• IA & Data-Driven Strategy: Strong information architecture skills with a track record of building scalable knowledge structures. You use metrics and experimentation to prioritize workflows, manage risk, and validate decisions.
• Hands-on Leadership: Ability to manage content and chatbot flows directly while building the processes and team needed to transition into an orchestration and coaching-focused role.

The base pay provided for this position ranges from $101,150/ year - $119,000/ year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location.

#LI-remote

What we’re looking for

At SurveyMonkey, we’re empowering millions of people to unlock value from their data through intuitive, intelligent self‑service experiences. We’re looking for a forward‑thinking leader to execute our self‑service strategy across our Help Center and our customer‑facing chatbot.

In this role, you’ll design and run the information architecture and knowledge systems that power AI‑driven support. Leading a team of technical writers and conversational designers, you’ll ensure customers get the right answer at the right time, through content, automation, or a seamless handoff to support, while driving down transactional contacts and maintaining strong customer satisfaction.

What you’ll be working on

• Strategy & Roadmap Execution: Partner with the Director to execute the self-service roadmap, owning the day-to-day delivery of a cohesive Help Center and chatbot experience. You will balance automation with human support to hit targets for resolution, deflection, and customer satisfaction.
• Information Architecture & AI Readiness: Audit and evolve the Help Center’s IA, taxonomy, and metadata to ensure content is intuitive for users and optimized for AI systems like LLMs, RAG, and search.
• Chatbot & Conversational Design: Oversee continuous chatbot improvements by leading conversational designers to optimize intents, flows, and routing. The goal is to resolve high-volume, low-value contacts while ensuring high-value issues reach the support team.
• Content Lifecycle & Quality: Own the end-to-end process for article creation, updates, and retirement. Ensure all content is accurate, discoverable, on-brand, and aligned with current product capabilities.
• AI Operations & Innovation: Develop workflows that leverage AI tools for drafting, translating, and tagging content and bot responses, maintaining "human-in-the-loop" quality assurance.
• Data Analytics & Insights: Analyze search trends, "no-result" queries, click-paths, and transcripts to identify gaps. Use these insights to prioritize the backlog and execute a roadmap that reduces transactional contacts.
• Cross-Functional Collaboration: Coordinate with Support, Product, Engineering, and Marketing to ensure documentation and chatbot experiences are fully prepared for every feature launch and product change.
• Team Leadership & Development: Lead and coach technical writers and conversational designers. Act as a "player-coach" by getting hands-on with the CMS or chatbot as needed while building repeatable processes and long-term team capabilities.

We’d love to hear from people with

• 5+ years in Knowledge Management, Technical Documentation, or Content Strategy (SaaS preferred), with proven experience owning a Help Center or self-service function.
• Technical & Platform Expertise: Proficiency in KB platforms (Zendesk Guide), CRMs (Salesforce), and conversational AI/chatbots (Ada, Intercom). Experience with HTML/CSS, templating, and analytics tools to track user behavior is a plus.
• IA & Data-Driven Strategy: Strong information architecture skills with a track record of building scalable knowledge structures. You use metrics and experimentation to prioritize workflows, manage risk, and validate decisions.
• Hands-on Leadership: Ability to manage content and chatbot flows directly while building the processes and team needed to transition into an orchestration and coaching-focused role.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Heredia 3 days per week.

Please apply using an English version of your resume/CV.

#LI - Hybrid

ABOUT THIS OPPORTUNITY

onX is seeking a Senior Software Engineer who will contribute to meaningful, real-world outcomes that have a lasting impact for customers and the business. In this role, you’ll focus on onX’s Core Viewer cross-platform map rendering engine as part of the Map Viewer team, supporting map rendering for all onX verticals. You’ll take ownership of your work, collaborate closely with partners across the organization, and help move initiatives forward in an environment where priorities evolve, learning is celebrated, and you’re encouraged to keep stretching your skills. This role will report to the team's Engineering Manager.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• You will write C++, Swift and Kotlin, leveraging OpenGL and Metal
• You help develop a 3D map viewing SDK for mobile and web.
• Build reliability and performance tracking tools to monitor the map engine in production
• Serve as a map API subject matter expert for vertical application developers
• Optimize the rendering, culling, and spatial positioning algorithms  that drive the map’s visual presentation
• Set up dependency/artifact / build pipeline to create consumable dependencies for iOS, Android and web (Swift Package Manager, Android Libraries).
• Integrate automated testing and performance measurement into the Core Viewer CI pipeline for all platforms
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

WHAT YOU’LL BRING

• Minimum of five (5) years of experience shipping and maintaining production code
• At least one (1) year of experience was focused on 3D map rendering (WebGL, OpenGL, Vulcan, Metal and/or DirectX) and at  least (3) years of experience with mobile development.
• Fundamentals of graphics programming, including the Graphics Pipeline
• Experience with culling, clipping, and spatial partitioning algorithms. Quad- or oct-trees is a plus
• Concurrency and multithreading for network requests and computation
• Experience with protocol buffers
• Experience with working with analytics data, BigQuery or a similar big data query language
• Knowledge of scene graphs
• A strong computer science foundation
• Brings a humble approach and communicates with clarity across written and verbal formats
• A strong curiosity for exploring new technologies, including AI
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Deep understanding of data structures to support spatial querying
• Experience with a multi-platform C++ code base
• An avid user of any of the onX apps

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, we are open to considering candidates ranging in two levels (level II and level III). Spanning these levels, applicants can expect to make between $148,000 to $182,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Application Deadline is [day of week], [month] [day] at [0:00 pm] MST

Position open until filled. 

#LI-Remote

ABOUT THIS OPPORTUNITY

onX is seeking a Sr. Partnerships Marketing Manager to serve as the dedicated marketing lead embedded within our growing partnerships program — the connective tissue between our internal marketing teams and the marketing organizations of our brand and sponsorship partners. You'll bring genuine marketing expertise from the earliest stages of a partnership, shaping what we build together, how we bring it to market, and how we measure success. You'll be the person in the room when marketing decisions get made — not tacked on at the end, but present and influential from the start.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

Partnership Strategy & Relationships

• Serve as the primary marketing point of contact for partner organizations, building trusted, senior-level relationships with their marketing and brand teams.
• Work "attached at the hip" with onX's Partnerships Program Manager, bringing the marketing expertise and strategic voice that complements their program management role.
• Represent onX's marketing perspective during deal formation — not just at launch — asking the right questions and ensuring marketing value is built into every partnership from the start.
• Own the feedback loop between partner stakeholders and onX's internal creative, brand, web, and growth teams.

Go-to-Market & Campaign Development

• Lead co-marketing strategy for each partnership — knowing when to apply a brand-level approach and when to go deep into the culture of a specific vertical (Hunt, Offroad, Fish, Backcountry, etc.).
• Identify and prioritize net-new marketing channels through partnerships — retail co-op, event sponsorships, outfitter agreements, non-profit co-promotions — based on onX's growth roadmap.
• Arrive at every partner engagement with a recommendation, a baseline message, and a clear vision for what great looks like.
• Build and maintain onX's partnerships playbook — our philosophy on how we partner, the menu of co-marketing capabilities we offer, and how we think about audience alignment and mutual value.
• Develop tiered partnership frameworks defining what Tier 1, 2, and 3 relationships look like in terms of marketing commitments and deliverables — reducing guesswork and last-minute pivots.

Project Management & Operational Excellence

• Own end-to-end briefing, scoping, and coordination for every partnership marketing initiative — from brief through launch.
• Maintain a forward-looking view of partner moments and campaign windows that feeds proactively into the broader marketing calendar.
• Be the single point of contact for the marketing component of every active partnership — the person who knows what's happening, what's due, and what just changed.
• Build scalable workflows, templates, and playbooks that turn partnership marketing from a series of one-off requests into a repeatable acquisition channel.
• Enforce creative and brand guidelines with partner teams before anything goes to production.

Execution & Cross-Functional Leadership

• Act as a creative multiplier — arrive with the strategic rationale, audience insight, message hierarchy, and a POV on execution already in hand.
• Roll up your sleeves when needed: scrubbing scripts, attending shoots, writing briefs, managing feedback cycles, and staying on partner calls until it's right.
• Route partner audience insights to the right internal teams to create testable opportunities across acquisition, conversion, and retention.
• Partner with product marketing, lifecycle, growth, web, and creative to ensure partner campaigns show up consistently across every touchpoint.
• Embed AI as a repeatable co-pilot in daily workflows — experimenting in real work, refining with sound judgment.

WHAT YOU’LL BRING

• Bachelor's degree in Marketing, Communications, Business, or equivalent experience.
• Eight (8) or more years of experience in partnerships marketing, brand marketing, or integrated marketing, with at least 2–3 years in a role that required direct management of external partner marketing relationships.
• Proven ability to develop and execute co-marketing programs end-to-end, from strategy through measurement — you've built this before and have results to show.
• Strong marketing expertise to hold your own as a strategic voice — not just a project coordinator — in rooms with senior brand and marketing leaders at large partner organizations.
• Exceptional project management skills: you can hold a complex, multi-stakeholder initiative together across internal teams and external partners without things falling through the cracks.
• A multiplier mindset — you reduce friction, bring a POV, and make the teams around you better, rather than adding a layer of telephone between partners and execution teams.
• Comfortable operating in ambiguity and building structure where none exists — building new playbooks, frameworks, tiering systems, and workflows doesn't intimidate you, it excites you.
• A strong curiosity for exploring new technologies, including AI
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.
• Ability to travel monthly for partner meetings and events, as well as quarterly for multiple days to a corporate office or other onX strategic location, such as a Basecamp.

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Experience working with outdoor, automotive, or lifestyle consumer brands — and a genuine familiarity with the culture of hunting, fishing, skiing, or overlanding.
• Background in sponsorship marketing, experiential activations, or event-based partnership programs.
• Familiarity with first-party data strategy and audience segmentation, particularly in the context of co-marketing or partner data sharing.
• Experience managing agency relationships and/or directing external creative partners.
• Existing relationships within relevant brand partner ecosystems (automotive, outdoor retail, gear manufacturers, media properties).

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. Applicants can expect to make between $128,000 to $150,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

ABOUT THIS OPPORTUNITY

We are looking for a Data Scientist who views machine learning as a product, not just a research project. You will be a foundational member of our AI team, responsible for designing, building, and deploying sophisticated models that solve complex business problems. You aren't just an expert in XGBoost or Transformers; you are an expert in building the pipelines that make these models reliable, scalable, and impactful.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• End-to-End Model Development: Design and implement the full ML lifecycle—from exploratory data analysis (EDA) and feature engineering to model selection, tuning, and validation.
• GCP Architecture: Leverage the full Google Cloud AI suite (Vertex AI, BigQuery ML, Dataflow, and Pub/Sub) to build robust, cloud-native ML solutions.
• MLOps & Engineering: Implement CI/CD for machine learning (CT - Continuous Training) to ensure models remain performant in production environments.
• Strategic Leadership: Partner with stakeholders to translate ambiguous business challenges into technical roadmaps. Mentor junior scientists and advocate for best practices in code quality and experiment tracking.
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

WHAT YOU’LL BRING

• 5+ years in a professional Data Science role with a track record of deploying models at scale.
• Proficiency in Vertex AI, BigQuery, Cloud Storage, and Looker. Experience with Kubeflow is a major plus.
• Expert-level Python (pandas, scikit-learn, PyTorch/TensorFlow), Spark, and advanced SQL.
• Deep understanding of statistics and ML theory (e.g., Gradient Descent, Bias-Variance tradeoff, Bayesian inference).
• Experience with ETL/ELT processes, specifically using dbt.
• A strong curiosity for exploring new technologies, including AI
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.

Our Tech Stack

• Data Warehouse: BigQuery
• Orchestration: Airflow (Cloud Composer)
• Modeling: Vertex AI Pipelines, JupyterLab
• Deployment: Docker, GKE (Google Kubernetes Engine)

Pro Tip for the Candidate: We value "clean code" as much as "smart math." If you treat your notebooks like production scripts and your Git history is a work of art, you’ll fit right in.

What Sets You Apart

• The "Product" Mindset: You understand that a model with 99% accuracy is useless if it costs more to run than the value it creates.
• Infrastructure as Code: You are comfortable with Terraform or similar tools to manage your cloud resources.
• Communication: You can explain the "why" behind a complex neural network architecture to an executive without using jargon.

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $126,000 to $149,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Application Deadline is [day of week], [month] [day] at [0:00 pm] MST

Position open until filled. 

#LI-Remote

WHAT YOU WILL DO

onX is seeking a Senior Product Designer, AI Foundations, to help shape how AI is thoughtfully integrated into our product ecosystem. This role sits at the intersection of emerging technology, evolving user expectations, and real-world product constraints.

Our AI practice is actively developing, and we are experimenting, learning, and refining how AI should show up in our products. We are looking for a senior designer who is comfortable working in ambiguous spaces and can help define foundational interaction models, experience principles, and patterns that others can build on over time.

In this role, you will design and prototype AI-enabled experiences from early exploration through iteration, helping ensure that technical AI capabilities are aligned to meaningful customer problems. You will partner closely with Product Management, Engineering, and Research to explore, test, and refine AI-driven workflows that are useful, trustworthy, and grounded in real user needs.

This role is an individual contributor position within the UX Design & Research team. You may own one or more AI-focused initiatives while also influencing broader design direction through shared patterns, documentation, and storytelling. You will report to the Head of UX Design & Research and work closely with the AI Foundations team.

As an onX Senior Product Designer, your essential job duties and responsibilities will look like: 

• Lead design efforts in early-stage, AI-enabled problem spaces where best practices are still emerging. This includes shaping interaction models, defining appropriate experience boundaries, and translating complex AI-driven capabilities into intuitive, usable experiences for customers.
• Work in iterative cycles that prioritize learning and signal in early phases while also considering how design decisions contribute to durable UX foundations over time. This may include contributing to patterns, principles, and guidance that support broader AI adoption across the product organization.
• Apply systems thinking to anticipate downstream effects, edge cases, failure modes, and trust implications associated with AI-enabled features. In collaboration with Product and Engineering, you will help clarify trade-offs, constraints, and responsible uses of AI in customer-facing workflows.
• Conduct lightweight research as part of your design process, including interviews, usability testing, and synthesis, and partner with UX Research when deeper investigation is required.
• Help elevate AI fluency within the design organization. This includes demonstrating practical uses of AI tools in design workflows, articulating their strengths and limitations, and modeling thoughtful, responsible adoption.

WHAT YOU’LL BRING

• Six (6) or more years of experience designing complex digital products or systems, including experience working in ambiguous or 0–1 environments where direction was not fully defined.
• Hands-on experience designing AI-assisted, data-informed, or algorithmically driven experiences, and a working understanding of generative AI capabilities and limitations.
• Ability to explain not only how AI works at a surface level, but how its constraints shape interaction design decisions.
• Comfort in using AI tools to augment your own design workflow and can articulate where those tools are helpful and where human judgment remains critical.
• Strong interaction design and product thinking skills, ideally with experience in map-based or spatially complex experiences. 
• Ability to translate technically complex capabilities into clear, usable, and trustworthy interfaces.
• Comfort in making progress amid evolving constraints and imperfect information, with an ability to balance rapid experimentation with a thoughtful approach to long-term system design.
• Clear and pragmatic communication skills, with an ability to use storytelling and artifacts to align cross-functional partners.
• A willingness to share your thinking and help others develop stronger AI design literacy.
• A portfolio demonstrating relevant work is required.
• A shared passion for and ability to demonstrate onX’s Company Values
• Permanent US work authorization is a condition of employment with onX. 
• Must be available for travel to a corporate office in Montana bi-annually. 

ADDED BONUSES

Though not required, we would be thrilled to consider candidates with any of the following:

• Experience establishing UX patterns, principles, or frameworks that influenced how other teams design.
• A clear and practical perspective on what makes AI-powered experiences feel trustworthy, transparent, or poorly executed.
• Experience designing systems where user control, reliability, or real-world consequences were important considerations.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce community across several US locations. This position can be performed from an onX corporate office, “Basecamp,” or “Connection Hub”.

• Corporate Offices: onX was founded in Montana with offices in Missoula and Bozeman. If you prefer to work in an office at least part of the time, this is a great option.
• Basecamps: onX’s Basecamps are established virtual workforce communities where a sizable number of distributed team members group for work, volunteering, socializing, and adventure. 
  • Our current Basecamps are located within a 90-mile radius of the following: Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA. 
• Connection Hubs: onX’s Connection Hub locations are smaller, emerging communities of distributed team members.
  • Our current Connection Hubs are located within a 60-mile radius of the following: Boise, ID; Charleston, SC; Charlotte, NC; Dallas/Fort Worth, TX; Phoenix, AZ; Richmond, VA; Spokane, WA; and Vermont.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $139,000 to $174,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits including a no-monthly-cost medical plan 
• Parental leave plan of 5 or 13 weeks fully paid
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle in and outside of the gym
• Flexible time away package that includes PTO, STO, VTO, quiet weeks, and floating holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Position open until filled. 

#LI-Remote

Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.  

Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that client and end-users interact with understand the clinical trial industry, regulations, Suvoda’s software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.  

Responsibilities:

• Work within a cross-functional project team to develop Interactive Response Technology (IRT) for randomization and drug supply management
• Review user requirements specifications, verifying that all requirements can be implemented with the Suvodasoftware in the required timeframe 
• Assistwith the creation of implementation design and technical design documentation 
• Develop software systems that are reliable, maintainable, and efficient, with emphasis on patient safety and integrity of clinical study data
• Manage the deployment of SuvodaIRT systems into all environments, completing all required documentation 
• Assistthe support team with troubleshooting and resolution of issues reported on production systems 
• Participate in the product research and development process by providing the engineering team with new solutionsand ideas based on project experience 
• Generate ideas for innovative technological solutions to increase the quality of Suvodasystem 
• Perform other related duties as required
  

Requirements:

• Bachelor’s degree 
• At least 1 year working experience with C#, .NET, and SQL Server
• Familiarity with Web-Services,  ModelView Controller (MVC) and Entity Framework (EF) a plus 
• High achieving personality
• Desire to learn and grow
• Strong work ethic
• Sense of ownership
• Proactive attitude
• Time management and organizational skills
• Attention to detail

#LI-AC1

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role

SecurityScorecard's Solutions Architects team are trusted security advisors and business partners both internally and to prospective clients, offering deep knowledge about the market and our solution. We are intellectually curious, find great reward in delivering valuable solutions to customers, and are passionate about cybersecurity.

We are looking for an experienced and dynamic Solutions Architecture to work with our Sales teams across the US. The candidate will own the pre-sales technical engagement with our customers. The ideal candidate will have a strong technical background, exceptional verbal skills and be a strong cross functional collaborator.

Success in this role requires security and technical acumen to develop a deep understanding of SecurityScorecard's architecture and services and a consultative approach to understanding customer business needs. You'll leverage your strategic communication skills to engage in technical and business discussions with engineers and senior decision makers alike, translating customer needs into technical requirements and conveying the merit of SecurityScorecard's solutions throughout.  

NOTE:  It is a requirement that this role is in the Pacific or Mountain time zones.

Key Responsibilities

• Collaborate with the Sales team to identify technical requirements and develop customized solutions that address complex client needs, while driving revenue growth and customer satisfaction
• Delivery of compelling technical presentations, product demonstrations and Proof of Value projects for prospective clients
• Support SecurityScorecard at Industry events and C level round table events
• Work closely with Product Management and Engineering to provide market feedback and influence product roadmap based on customer needs and competitive landscape
• Proven track record of gathering detailed success metrics for customer PoV’s, including tracking and reporting
• Awareness and enforcement of MEDDPICC best practices in sales cycles
• Become a subject matter expert on cyber first Supply Chain services.
• Ability to engage with all different types of personalities and working styles across the team
• Build and foster strong relationships with other business teams, such as Marketing, Support and Customer Success
• Not afraid to be a champion for your prospects, advocating for their needs.

Skills and Experience

• 5+ years of relevant work experience (cybersecurity, TPRM, GRC, and/or similar)
• Demonstrated presentation and interpersonal skills; communicate in front of large groups with a mixed audience of technical and non-technical 
• Experience working with enterprise level clients and managing complex sales cycles
• Demonstrated ability to manage complex technical projects, demonstrate clear business value and lead technical strategy in sales engagements
• Bachelor Degree in Computer Science or equivalent work experience
• Sales experience NOT REQUIRED, but experience of selling technical SaaS and/or managed service solutions a plus
• Industry Certifications such as CEH, CISSP, CompTIA Security+ CISA  GCIH etc a plus

Traits

• Highly motivated self starter who works well cross functionally
• Intellectually curious; seeks to continually self-educate and evolve domain specific knowledge 
• Willing to travel on day and overnight trips throughout the US

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $100,000 - $195,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI