About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About the Role

We are looking for a Staff AI Productivity Engineer to accelerate how our engineering organization works with AI coding tools. This is a hands-on technical role focused on building infrastructure, tooling, and documentation that makes AI agents dramatically more effective across our codebase.

AI tools are evolving rapidly, and we believe the companies that invest in making agents truly productive - not just available - will have a significant advantage. You'll own this problem end-to-end: from setting up cloud development environments where agents can run autonomously, to building MCP integrations that give agents access to our internal systems, to creating the documentation and context that helps agents understand how we build software.

You’ll have the hands-on acumen to do a lot of the heavy lifting yourself and the leadership skills to drive cross-team efforts to raise the bar everywhere. This role is a companion role to our Developer Productivity role but has a distinct focus: while Dev Productivity owns the build/test/deploy pipeline, you'll own the AI-assisted development experience. An exceptional candidate could wear both hats.

Some of the problems we’ll be working on include:

• Own the agentic development environment: Ensure agents can operate in independent cloud-based development environments, execute our full test suites, examine build results visually, etc
• Build our tooling integrations: Build MCP server integrations that connect our agents to the systems needed to build and debug software, such as CircleCI, Slack, Datadog, Github, etc
• Documentation and context: Own our repo-wide agents.md file and work with teams to ensure our library of agent guidance and skills is continually pushing the bar. Ensure our conventions and package structures are exposed in ways that agents can effectively use
• Enablement: Work with our engineers to understand where agents are struggling and address root causes such as better docs, tooling access, etc. Develop tooling for non-engineers to make simple visual updates to our application
• Serve as a “PM” for internal AI agents: Consistently keep us on the leading edge of AI productivity trends by staying abreast of what is state-of-the-art in industry and driving those improvements across Hightouch

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

Must have

• Strong software engineering fundamentals—you can dive into complex backend code and understand it quickly
• Deep hands-on experience with AI coding agents (Claude Code, Cursor, Copilot, Devin, or similar)
• Experience writing effective agent documentation, custom instructions, or context files that meaningfully improved agent output
• Track record of building developer tools or infrastructure that other engineers actually use
• Comfortable working across the stack: you'll touch CI/CD, cloud infrastructure, internal tooling, and application code

Nice to have

• Experience building or contributing to MCP servers or similar agent-tooling integrations
• Background in developer productivity, platform engineering, or developer experience roles
• Experience with our stack: TypeScript/JavaScript monorepos, Go, GraphQL
• You've set up sandboxed or containerized development environments at scale

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
• System Design Screen [45m]: Designing a data processing feature end-to-end
• AI Skills Interview [60m]: We’ll dive into how you leverage AI and how you’ve helped others do the same
• Hiring Manager Interview [45m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical

Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human evaluation and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition.

At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI.

At the foundation of these products is the Platform Engineering team. In this role, you will lead the design and development of core data storage, streaming, caching, and indexing platforms and underlying systems.  You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies.

You will:

• Drive the architecture, design, implementation, and reliability of our foundational data platforms and systems, working closely with stakeholders and internal customers to understand and refine requirements.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Proactively identify opportunities for, and driving improvements to, current programming practices, including process enhancements and tool upgrades.
• Present technical information to teams and stakeholders, providing guidance and insight on development processes and technologies.
• Provide technical leadership, including: upholding and upleveling engineering standards across the organization, mentoring junior engineers. 

Ideally you’d have:

• 8+ years of full-time engineering experience, post-graduation with specialties in back-end systems, specifically related to building large-scale data storage, streaming, and warehousing systems.
• Extensive experience in various database technologies (MongoDB, Postgres), streaming/processing solutions (Kinesis, Flink, Spark), indexing/caching (ElasticSearch, Redis), and various data query engines (Trino, Presto, Snowflake, etc.).
• Show a track record of mentoring and leading teams in successful projects.
• Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders.
• Experience working fluently with standard containerization & deployment technologies like Kubernetes and various public cloud offerings.
• Extensive experience in software development and a deep understanding of distributed systems, cloud platforms and data systems.
• Experience driving cross functional collaboration and communication at an organizational or broader level. 

Nice to haves:

• Strong knowledge of software engineering best practices and CI/CD tooling (CircleCI).
• Experience with performance tuning and cost optimizations of cloud based data platforms. 
• Experience defining a data lifecycle strategy and designing/implementing tooling for data privacy (i.e. GDPR) needs.  
• Experience scaling products at hyper-growth startups.
• Excitement to work with AI technologies.

Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human evaluation and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition.

At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI.

At the foundation of these products is the Platform Engineering team. As a Staff Software Engineer, you will define and drive both the architectural roadmap and implementation of core platforms and software systems. You will be responsible for providing high-level vision and driving adoption across the engineering org for orchestration, data abstraction, data pipelines, identity & access management, and underlying cloud infrastructure.  You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies.

Impact and Responsibilities:

• Architectural Vision: You will drive the design and implementation of foundational systems, acting as a bridge between high-level business goals and technical goals.
• Cross-Functional Leadership: You will collaborate with cross-functional teams to define and drive adoption of the next generation of features for our AI data infrastructure.
• Technical Ownership: You are responsible for proactively identifying and driving opportunities for organizational growth, driving improvements in programming practices, and upgrading the tools that define our development lifecycle.
• Technical Mentorship: You will serve as a subject matter expert, presenting technical information to stakeholders and providing the guidance to elevate the engineering culture across the company.

Ideally you’d have:

• 8+ years of full-time engineering experience, post-graduation with specialities in back-end systems.
• Extensive experience in software development and a deep understanding of distributed systems and public cloud platforms (AWS preferred).
• Demonstrated a track record of independent ownership and leadership across successful multi-team engineering projects
• Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders.
• Experience working fluently with standard containerization & deployment technologies like Kubernetes, Terraform, Docker, etc.
• Experience with orchestration platforms, such as Temporal and AWS Step Functions.
• Experience with NoSQL document databases (MongoDB) and structured databases (Postgres).
• Strong knowledge of software engineering best practices and CI/CD tooling (CircleCI, ArgoCD).

Nice to haves:

• Experience with data warehouses (Snowflake, Firebolt) and data pipeline/ETL tools (Dagster, dbt).
• Experience scaling products at hyper-growth startups.
• Excitement to work with AI technologies.

 What You’ll Be Part Of

At iSpot.tv, we deal with BIG data, operating in a high-scale AWS environment with thousands of servers processing massive streams of media metadata. As a Senior SDE, you are a foundational pillar of our engineering team. You don't just write code; you own entire domains, drive scalable solutions, and act as a "go-to" expert.

We are currently looking for an AI-native engineer—someone who views AI not as a novelty, but as a core component of their development lifecycle—to help lead our mission-critical data evolution, including our strategic migration from Redshift to Snowflake.

 Your Impact

1. Technical Excellence & Domain Ownership

• Coding & Debugging: You will design domains with testability and multiple teams in mind, creating extensible and shareable codebases. You are expected to provide prescriptive code reviews that suggest more acceptable code patterns and contribute to company-wide style guidelines.
• System Modernization: You will lead efforts to upgrade legacy systems, refactoring technical debt into scalable, modern architectures, including x-region database migrations and moving to EKS.
• Quality & Release: You will maintain a high standard of quality, setting the example for the team. This involves developing the architecture for our automation systems and expertly debugging complex issues within the CI/CD pipeline. You will be responsible for implementing secure deployment strategies, especially for large-scale, high-risk projects.

2. AI-Driven Productivity & Innovation

• AI-First Mindset: You are expected to be "AI-native." You will actively explore and learn about AI technologies that enhance the efficiency of the entire team’s work.
• Leading Adoption: You don't just use AI; you "create space" for teammates to improve their AI tooling through pairing, providing demos, and writing documentation.
• Creative Problem Solving: You are a pioneer in critical technologies, bringing creative solutions to complex, large-scale projects and ensuring your contributions can be extended far into the future.

3. Operational Excellence & Data Strategy

• Data-Driven RCA: You will propose and implement viable domain measurement solutions. You’ll play a lead role in researching external solutions and leading root cause analysis (RCA) for complex, multi-domain incidents.
• Operational Efficiency & Toil Reduction: You are expected to proactively improve the current state of operations by identifying and reducing toil. You will apply a "Platform Engineering" mindset to automate repetitive manual tasks, ensuring the team remains focused on high-value engineering.
• Scalability & Influence: You will build internal networks to improve organizational speed and the quality of technology solutions, removing obstacles for the team as they arise. You are the "go-to" person for the team, identifying trends and introducing broad solutions to address systemic issues.
• Cost-Conscious Engineering: You will drive a mature cost-optimization strategy, ensuring that architectural decisions and cloud resource utilization are both performant and cost-efficient. You are expected to balance technical excellence with business value, treating cost-consciousness as a core pillar of system reliability.

4. Leadership & Collaboration

• Strategic Alignment: You routinely work cross-functionally to align partners and stakeholders with the project vision and strategy.
• Mentorship: You mentor less experienced team members, ensuring your communication promotes clarity and inspires action. You onboard and coach other engineers in adopting an AI-first mindset, focusing on low-risk strategies.
• Conflict Resolution: You are adept at handling personal conflicts within the team and navigating ambiguity to reach strategic milestones.

 What You Bring

• Experience: Significant experience developing software for shareable features across multiple engineering projects. Experience leading small-to-mid-sized technical initiatives is required.
• Architectural Leadership: Proven ability to make high-level architectural decisions, including redesigning legacy services to ensure they are highly reliable and operable. You follow industry best practices for high-availability API design and the streamlining of complex database operations.
• Platform Engineering: Hands-on experience with Platform Engineering principles, focusing on internal developer experience, infrastructure abstraction, and building self-service capabilities for engineering teams.
• Cloud Native: Expert knowledge of AWS (S3, Lambda, EC2, IAM).
• Tech Required: Java, Spring Boot, MySQL, RabbitMQ (or similar message broker), Kubernetes/EKS, Docker, CI/CD pipelines.
• Tech Preferred: Redshift, Helm, Terraform, Gradle, Groovy.
  • Bonus: Proven experience or a deep architectural understanding of migrating data workloads from Redshift to Snowflake.
• AI Native: Experience using AI coding assistants and LLMs to accelerate development (e.g., Kiro, Gemini, Copilot, Cursor, or similar).
• Soft Skills: Strong communication skills with the ability to tailor messaging to different audiences (from junior devs to senior leadership). Excellent problem-solving and analytical skills.

 Preferred Qualifications

• Experience in Ad-Tech or high-throughput "Big Data" processing environments.
• Experience with Infrastructure as Code (Terraform) and CI/CD concepts (CircleCI).

A track record of identifying trends in incidents and introducing broad solutions to address them.

Target cash compensation range: $136,100 - $170,000 USD Annually

We are committed to providing competitive, market-informed compensation. The cash compensation above includes base salary, variable commission for employees in eligible roles, and annual bonus targets for eligible roles. In addition to cash compensation, all full time iSpotters are eligible to participate in iSpot’s equity plan to receive stock options. Non-exempt roles will also be eligible for (pre-approved) overtime pay. Individual compensation packages are influenced by different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

For more information on total rewards package, go HERE

Hybrid & Flexible Workplace Policy

iSpot supports a hybrid and flexible workplace. Depending on location and work responsibilities, employees may be designated as full-time or part-time office-based or a fully remote employee. A hybrid work schedule indicates that you work in the office some days and work from home other days. The best hybrid workplaces allow for flexibility while also encouraging consistency. 

Those local or living in surrounding areas to one of our offices (Bellevue, WA or New York, NY) will work a hybrid schedule, coming into their local office 1-3 days a week. While those in a role, not office-based and located further away from our offices, will work a fully remote schedule. If you have questions regarding exact details of our hybrid & flexible workplace policy, please let your recruiter know and they will discuss with you further.

#LI-Hybrid

Pinwheel - Building the future of financial services in partnership with the biggest brands

“I love my banking app!” said no one, ever.

Pinwheel is on a mission to change that. We believe banks and financial service providers represent the greatest opportunity to build 10x better experiences, especially in the AI age. We’re building the next generation of financial products alongside some of the biggest names in the market including Robinhood, DoorDash, Credit Karma, Amex, Discover, Intuit, Acorns, Visa and more. 

If you’re excited by the idea of having your work touch and impact the lives of hundreds of millions of consumers, Pinwheel is the place for you. 

If you get stoked about building products alongside the biggest brands in the world, Pinwheel is the place for you. 

If you want to join a scrappy, hustling team that is obsessed with defining the future of financial services, Pinwheel is the place for you! 

Pinwheel has raised $77M from top-tier investors such as Coatue, Notable, First Round, Upfront, Primary, American Express, Franklin Templeton, Indeed, Semper Virens and more.

Who are we looking for?

Pinwheel is looking for a Platform Engineer who thrives at the intersection of backend engineering, infrastructure, and developer enablement. This role owns the systems our engineering team depends on to build, deploy, and scale products; everything from Kubernetes and CI/CD pipelines to observability and infrastructure-as-code (IaC).

You’ll work closely with product and engineering teams to enable fast, reliable delivery while designing systems that are secure, scalable, and built for the future.

What will you do?

• Build and maintain backend platform services and features that support internal teams and product development
• Develop internal libraries and tooling using Go and Python
• Design and operate systems related to authentication, public key infrastructure (PKI), and secure data storage and transit
• Provision, monitor, and optimize cloud infrastructure for reliability, scalability, and performance
• Support new product initiatives by deploying and managing microservices in Kubernetes environments
• Design and manage infrastructure-as-code and deployment workflows using Terraform, Helm, and GitOps tools (e.g., Flux, ArgoCD)
• Improve CI/CD pipelines and developer workflows using tools like CircleCI and GitHub Actions
• Implement observability solutions (metrics, logging, alerting) to improve system visibility and operational response
• Architect secure, cloud-native solutions across AWS, Azure, and/or GCP
• Partner with engineering teams to deliver production-ready, compliant platform capabilities
  
  

What qualifications are necessary?

• 3–5+ years of backend software engineering experience
• 2+ years of platform, infrastructure, or DevOps experience
• Strong experience with Go and/or Python
• Hands-on experience with cloud infrastructure and cloud-native architectures
• Experience running containerized workloads, especially in Kubernetes
• Familiarity with infrastructure-as-code tools like Terraform and Helm
• Experience with CI/CD systems and modern delivery practices (GitOps, CircleCI, GitHub Actions)
• Experience with observability tools such as Datadog, Prometheus, or Grafana
• Strong understanding of building reliable, scalable, high-performance systems
• Ability to quickly learn new technologies and work independently in unfamiliar systems
• A curious, self-directed mindset with strong problem-solving skills
  
  

Nice to Have

• Experience with PKI, encryption, mTLS, or security-focused infrastructure
• Familiarity with GitOps tools like Flux or ArgoCD
• Experience integrating AI tooling (e.g., MCP servers) into production environments
• Exposure to compliance-focused systems (PCI, SOC 2, ISO, etc.)

Why join Pinwheel?

Best time to join - Our company is small but well-funded, meaning you are joining at a time where you can impact and shape the company.

Be a cultural builder - You will have an active hand in molding the company culture and being a part of the entrepreneurial journey.

Build something revolutionary - Help build the products on the bleeding edge of financial services!

Belong - Join a community that is passionate and relentless about building fairer financial systems for all.

Benefits included:

• Great compensation & equity packages
• Full medical, dental, and vision benefits
• Life & short-term disability insurance
• Flexible PTO policy that prioritizes recharge and balance
• Paid parental leave
• 401K for retirement planning
• Mentorship opportunities
• Free Citibike membership
• Pet friendly offices and Zoom spaces

At Pinwheel, total compensation is made up of salary + equity + benefits. We recruit motivated and high performing talent, and work to compensate people in line with the value they can bring to the organization in delivering outsized results. The talent market is competitive, and maintaining our ability to recruit and retain the best team possible is a top priority for Pinwheel. When creating an offer, we consider interview performance, candidate experience, external market competitiveness, and internal equity in thoughtfully assessing compensation. The expected cash salary range for this role is $150,000 - $180,000 base.

Diversity & Inclusion at Pinwheel

At Pinwheel, we are committed to building an environment that is diverse and inclusive. We believe that having people across different backgrounds, experiences, abilities, and perspectives enables us not only to build the best financial products, but to help us realize the best versions of ourselves. Pinwheel is an equal opportunity employer, and we aim to be an open and supportive place to work.

Paperless Post is looking for a full-stack software engineer to help build product experiences that directly impact how we grow revenue. Our product has served more than 220 million hosts and guests and sees over 5 million unique visitors per month. You’ll work across our stack which includes Typescript, React, Next.js and GraphQL on the frontend, with services written mostly in Golang with sprinkles of Ruby running on top of PostgreSQL and MongoDB. We run on AWS with Kubernetes, Helm, and Terraform, and deploy with CircleCI and ArgoCD.

A little bit about us

The Paperless Post Engineering team, a highly collaborative group of developers and technologists, is charged with building and refining a consumer-facing product that millions of people interact with each month. Our individual feature teams each focus on a unique piece of the user experience and are made up of engineers, product managers, quality assurers, and product designers. We prioritize creativity and continuing education, and our ongoing commitment to quality code shows in our pragmatic but brave approach to technology.

About the Revenue Growth team

The Revenue Growth team owns how Paperless Post monetizes, everything from pay-as-you-go to our subscription business. We run experiments constantly throughout the full funnel, test and refine pricing models, and build systems to support payments and retention. We are a collaborative group of engineers, product managers, designers, and analysts who share a passion for data-driven decision making and measurable impact.

What you’ll do here

• Lead the design and implementation of features and systems that directly drive monetization
• Partner with product and design to define and run experiments, then help translate results into roadmap decisions
• Be hands-on across the full stack building features for our users and improving the scalability, reliability, and observability of pricing and other systems under the Revenue Growth team's ownership areas
• Mentor engineers and set strong technical and testing standards
• Ship A/B tests and be invested in the outcomes to improve conversion and retention through understanding user behavior
• Influence and align on architecture and guide technical decisions across teams.

What you bring to the table

• Empathy for the people who worked on the code base before you
• A passion for solving problems and building features for our users
• 7+ years of experience as a full-stack engineer in an established codebase
• A growth hacking mentality with curiosity to experiment, measure, and iterate quickly
• Expertise in Typescript & React and proficiency in GraphQL
• Expertise in Golang and proficiency in a dynamically typed language
• Deep understanding of relational databases like Postgres
• A track record of building resilient, observable, and well-tested distributed systems at scale
• Ability to influence architecture and guide technical decisions across teams
• Proficiency with AI tools like Claude Code, Cursor, or Copilot in your workflow
• Bonus points for experience with A/B testing, pricing and subscriptions, or payments

Company-wide, we enjoy an amazing ecosystem of an even gender split and a balance of engineers and designers. Because Paperless Post isn't supported by ad revenue, we can focus our efforts on creating and improving on the ideal version of our platform, product, content, and partnerships for our users. 

We are proud that Paperless Post has helped over 220 million people globally connect in the real world since our inception. Paperless Post exists to help all people celebrate all the moments that matter to them. We believe that having a team reflective of the diverse world around us empowers us to create a product that serves everyone. Women, people of color, trans/genderqueer individuals, individuals with disabilities, and veterans are especially encouraged to apply.

AI Usage Note

At Paperless Post, we value Being Resourceful, Progress Over Perfection, and being a Positive Force. Embracing thoughtful AI use is one way we put those values into practice. In our day-to-day work, we encourage teams to thoughtfully use AI tools like Claude, ChatGPT, and Copilot to move faster and think more creatively.

During interviews, our recruiting team may use AI-powered note-taking tools so we can stay focused on the conversation.

However, our interviews are designed to understand each candidate’s individual skills, problem-solving approach, and reasoning in real time. For that reason, unless explicitly requested and/or approved by the recruiting team, AI tools (including but not limited to generative AI assistants such as ChatGPT, Claude, Copilot, etc.) may not be used during any interview sessions, including but not limited to:

-Recruiting phone interviews

-Technical screens 

-Live coding challenges

-System design interviews

-Take-home assignments

These conversations are intended to assess your independent thinking and technical depth. If we determine that AI tools were used without disclosure or approval during an interview, it may result in disqualification for the role and removal from the interview process.

We are committed to providing reasonable accommodations. This policy does not apply to approved accessibility or disability accommodations. If you require assistive technology or other support, please let the recruiting team know.

The compensation range for this role is $110,000-$165,000 USD. 

At Paperless Post, compensation is based on a number of factors, including geographic location, job-related skills, years of experience, and internal team banding. All full-time offer packages come with a base salary, equity component, and options for fully paid medical, dental, and vision benefits. The range posted here is based on the NYC market and may vary based on candidate location.

While this position is remote-friendly, we can only employ in the following locations: New York, New Jersey, Connecticut, Pennsylvania, North Carolina, California, Colorado, Ohio, Texas, Florida, Illinois, Washington, Maine.

Every line of code that ships at Mercury passes through a gauntlet of builds, tests, and gates before it reaches our customers. On the surface, that process should feel seamless — frictionless for engineers, undetectable to users, and impossibly reliable. Behind that invisibility is Release Engineering.

Mercury moves fast. We ship frequently, our monorepo grows daily, and the pressure to do it right never lets up. Release Engineering is the team that makes this possible: owning the CI/CD platform, build infrastructure, deployment tooling, and the practices that let 400+ engineers deliver with confidence.

We're looking for an Engineering Manager to lead this team. You'll partner with the Backend Developer Experience team to deliver the full software delivery lifecycle from code commit to production, and build the engineering culture that keeps our release process a competitive advantage rather than a bottleneck.

In this role you will:

• Lead and grow a team of four engineers focused on CI/CD infrastructure, build systems, deployment automation, and developer tooling.
• Create a strong culture of operational excellence, with measurable improvements to pipeline reliability, build times, and deployment confidence.
• Own Mercury's release pipeline end-to-end — from pull request merge to production — ensuring it is fast, reliable, observable, and secure.
• Drive the strategy and execution for improving build performance, test reliability, deployment safety (canaries, feature flags, rollbacks), and developer velocity.
• Partner closely with Platform, Security, and Product Engineering teams to design and deliver systems that meet the demands of a rapidly scaling fintech.
• Establish and evangelize release engineering best practices across Mercury's engineering org — defining standards for deployment frequency, change failure rate, and MTTR.
• Balance long-term platform investments with the day-to-day reliability needs of 400+ engineers shipping code every day.
• Build and maintain tooling that enforces compliance checkpoints and audit trails as part of the release pipeline — without slowing teams down.
• Hire, mentor, and retain top-tier engineers; help them grow into technical leads and raise the overall bar for the team.

You should have:

• 7+ years of software engineering experience, including 4+ years managing engineering teams in high-growth or high-availability environments.
• Deep hands-on experience with CI/CD systems (e.g., Buildkite, GitHub Actions, Jenkins, CircleCI) and the infrastructure that supports them.
• Strong background in build systems (Bazel, Buck2), containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, Pulumi, or similar).
• A track record of meaningfully improving release velocity and reliability — you measure what matters and use data to drive decisions.
• Experience operating in regulated or security-sensitive environments, ideally fintech, payments, or banking.
• Excellent cross-functional communication skills — you can translate between engineering depth and business impact, and you partner effectively with Security, Compliance, and Product leaders.
• A pragmatic philosophy: you believe release infrastructure should be a force multiplier for product engineers, not a bureaucratic hurdle.
• The ability to attract, develop, and retain exceptional talent — you take hiring and team development seriously.

What Success Looks Like:

In your first 90 days, you've developed deep context on Mercury's release infrastructure, built trust with your team, and identified the highest-leverage opportunities to improve pipeline performance and developer experience.

Within six months, you've shipped meaningful improvements to build reliability, deployment speed, or observability — and your team has a clear roadmap for the next year.

Over time, you've made Mercury's release process a model for how fintech companies can move fast without breaking things.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. 

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $239,000 - 298,800
• Canadian employees (any location): CAD $225,900 - 282,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-ME1

Who You Are

Not only do you have broad and deep knowledge of software development technologies, but you are also deeply curious about how knowledge flows through complex organizations. You enjoy designing systems that make information easier to structure, store, retrieve, and reuse across teams and tools.

You have a strong sense of empathy for both technical and non-technical collaborators and are able to translate complex system designs into concepts that content designers, product managers, and business stakeholders can understand.

You are particularly excited about the emerging intersection of AI systems, structured knowledge, and modern content infrastructure. You enjoy building foundational systems that enable others—engineers, designers, support teams, and AI tools—to work more effectively.

In this role, you will partner closely with content strategists, designers, and product teams to build the infrastructure that powers Justworks’ internal knowledge systems and AI capabilities. This work includes designing systems that store structured knowledge, expose it through APIs, and enable downstream tools—including AI assistants—to retrieve reliable context.

Your Success Profile

What You Will Work On

• Design and build the foundational infrastructure that enables structured knowledge to be stored, versioned, and retrieved across the organization
• Partner with Content Design, Product, and Engineering teams to translate knowledge architecture (taxonomy, content models, decision tables, and policy relationships) into technical systems
• Stand up and configure a headless CMS platform that implements the organization’s knowledge operating model, translating content models, taxonomy, and governance structures defined by Content Design into scalable technical systems
• Develop APIs and services that expose structured knowledge to internal tools, AI assistants, and future product experiences
• Build and maintain integrations between knowledge storage systems and AI tooling, including retrieval pipelines and experimentation with RAG-based architectures
• Prototype using lightweight tooling (e.g., Git-based content repositories, markdown workflows, and developer-friendly authoring environments)
• Collaborate with engineers and designers to identify opportunities where structured knowledge can improve product development workflows and AI capabilities
• Evaluate and recommend technology approaches for knowledge storage and delivery (e.g., headless CMS platforms, structured content repositories, search infrastructure)
• Establish scalable patterns for content versioning, governance workflows, and structured metadata management
• Work with cross-functional stakeholders to ensure the system supports internal enablement needs such as SOPs, policies, decision trees, and operational guidance
• Continuously iterate on the architecture as the organization’s knowledge systems mature and new use cases emerge

How You Will Do Your Work

As a Senior Engineer working on foundational systems, how results are achieved is paramount for your success and ultimately for our success as an organization.

In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Systems thinking – the ability to understand complex systems and design infrastructure that supports multiple teams, workflows, and downstream consumers.
• Good judgment – exercising critical thinking when evaluating architectural decisions, balancing long-term platform goals with pragmatic iteration.
• Resourcefulness – taking a pragmatic, experimental approach to building early versions of systems while designing for future scalability.
• Teamwork and communication – collaborating closely with engineers, content designers, and non-technical stakeholders to translate business knowledge into technical systems.
• Curiosity and technical exploration – staying engaged with emerging approaches to knowledge infrastructure, AI tooling, retrieval systems, and structured content architectures.
• Skills and knowledge – the capacity to actively learn and apply new technologies and architectural patterns that improve how knowledge flows across the organization.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie – Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness – Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit – You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity – Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity – Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Technologies Used

Technologies may evolve as the platform matures, but current systems across the Justworks engineering organization include:

• Golang, Ruby on Rails, Javascript
• MySQL, Redis, ElasticSearch
• Kafka, Temporal
• AWS infrastructure
• Git and GitHub workflows
• Docker, Kubernetes
• Terraform
• CircleCI
• DataDog

Experience with the following areas is also helpful for this role:

• Headless CMS platforms (e.g., Contentful, Sanity, Strapi)
• Git-based content workflows and markdown repositories
• Knowledge retrieval systems and RAG architectures
• Search and indexing systems
• API-driven content platforms 

Qualifications

• 7+ years of experience as a software engineer building production systems
• Strong experience designing APIs and backend services that support multiple downstream consumers
• Experience working with structured content systems, CMS platforms, or knowledge management infrastructure
• Experience leading the technical implementation of complex systems and coordinating work across multiple engineers, including delegating implementation tasks and guiding architectural decisions
• Experience designing or integrating systems that support information retrieval or search
• Familiarity with modern AI tooling and experience integrating LLM-based workflows with structured knowledge sources
• Experience designing systems that model relationships between entities, policies, or domain concepts
• Strong collaboration skills and ability to work closely with non-engineering partners such as content strategists, designers, and product managers
• Ability to operate autonomously in ambiguous problem spaces and design pragmatic early-stage solutions

The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $235,000.00 per year.

The Team You’ll Work With

You'll join our Developer Experience (DevEx) team, a lean "Special Ops" unit within Carta's Infrastructure organization. Our North Star: remove friction from every step of the software delivery lifecycle so Carta's engineers can do the best work of their careers.

We own CI/CD infrastructure, GitHub governance across 500+ repos, the rollout of AI coding tools across our company, and the internal tooling layer that lets Carta move fast without breaking things. We are systems thinkers who measure everything, because you can't optimize what you don't understand.

Carta is making a company-wide bet on AI-native development, and DevEx is the team defining how that happens. Six months from now, the playbook will be written. Now is when you get to write it.

The Problems You’ll Solve

As a Senior Software Engineer II on DevEx, you will:

• Build the MCP servers, agents, and plugin infrastructure that Carta's AI native development runs on, and define the patterns other engineers follow
• Design and ship agents purpose-built to solve specific developer problems across the software delivery lifecycle
• Architect and drive CI/CD pipelines that automate build, test, and deployment to accelerate delivery across R&D
• Build the infrastructure AI tooling runs on, so other engineers can build on top of it with confidence
• Mentor engineers and raise the technical bar through code reviews and architectural guidance

About You

• Experience: 8+ years in platform, backend, or fullstack engineering
• AI Builder: You've shipped production LLM systems, whether that's MCP servers or clients, AI extensions, connectors, or agents designed to solve real problems, not just demos
• Platform Mindset: You build things other engineers build on top of and think about APIs and developer ergonomics as seriously as performance
• Tech Stack: Python or Java; CI/CD tooling (CircleCI, GitHub Actions,  ArgoCD, Jenkins, Docker); cloud-native (AWS, Terraform, Kubernetes); familiarity with secrets management tooling (Vault, Cloudsmith) is a plus
• Security Aware: You think about least-privilege, token lifecycle, and supply chain risks when designing developer tooling, not just after an incident
• Execution: You break down ambiguous problems and deliver with minimal guidance, bringing data to debates and owning outcomes end-to-end

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is: 

• $212,500 - $250,000 in Santa Clara, CA; San Francisco, CA; New York, NY

Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.

We are seeking a Senior or Staff level Infrastructure Engineer (6-13+ years of experience) to join our Infrastructure team and contribute to the technical foundation of Paperless Post. In this role, you’ll build tools to manage infrastructure and solve operational problems. You modularize, reuse, and version control your infrastructure as code. You know when to use the latest technologies and when to automate, but still value uptime, performance, and stability. You follow best practices but iterate over your projects quickly and smartly.

We want to continue building on our Kubernetes-based platform by extending its capabilities to support more modern architectures and workflows, all in service of providing the best experience possible for our customers.

What you’ll do here

• Build and work with Kubernetes clusters - and all the related tooling!
• Create and maintain internal tools and services, with developers as end users
• Build infrastructure as code - we are big fans of Terraform and use it extensively
• Troubleshoot production and systems issues across the breadth of our tech stack
• Architect and build major components of our platform; projects such as, re-imagining our logging pipeline, building out smart auto-scaling capabilities for our apps to utilize, etc
• Maintain a variety of existing systems across our AWS infrastructure
• Contribute your expertise in collaborating with developers to drive important workflow improvements for our org
• Become our team’s subject matter expert within the various domains that your projects touch
• Participate in on-call rotation and have a strong desire to make on-call better for everyone

What you should bring to the table

• Willingness to learn and explore a wide variety of systems - members of our team must frequently dive into unfamiliar codebases and work with them
• Proven ability to architect a solution to a problem based on a minimal set of constraints and organizational needs, and drive it through implementation and release
• Ability to execute effectively as the primary individual contributor on a project
• Collaboration skills - we pair with other Infra team members or developers from outside the team if the project calls for it
• Experience orchestrating infrastructure using Terraform, CloudFormation, or other similar tooling
• Experience with a modern container-based cloud application environment(Kubernetes, Lambda, etc)
• Understanding that applications are not "production-ready” unless they're instrumented and monitored

Preferred skills

• AWS experience, especially around IAM and EC2 (among many other systems!)
• Postgres/RDS specific database administration knowledge
• Strong system fundamentals - Linux/sysadmin chops, networking knowledge, etc
• Experience with modern observability best practices
• You use AI tooling (Claude Code, OpenCode, etc) to modernize and adapt your workflow to the changing infrastructure engineering landscape

Some of the tech we use:

• Our apps run on Kubernetes
• We are primarily on AWS, though we do use a small assortment of other providers
• Our primary datastores are PostgreSQL, Redis, and MongoDB
• We utilize OpenTelemetry, Prometheus, Loki, and more systems to aid in system observability
• Our CI/CD pipelines are primarily driven by CircleCI and ArgoCD

AI Usage Note

At Paperless Post, we value Being Resourceful, Progress Over Perfection, and being a Positive Force. Embracing thoughtful AI use is one way we put those values into practice. In our day-to-day work, we encourage teams to thoughtfully use AI tools like Claude, ChatGPT, and Copilot to move faster and think more creatively.

During interviews, our recruiting team may use AI-powered note-taking tools so we can stay focused on the conversation.

However, our interviews are designed to understand each candidate’s individual skills, problem-solving approach, and reasoning in real time. For that reason, unless explicitly requested and/or approved by the recruiting team, AI tools (including but not limited to generative AI assistants such as ChatGPT, Claude, Copilot, etc.) may not be used during any interview sessions, including but not limited to:

-Recruiting phone interviews

-Technical screens 

-Live coding challenges

-System design interviews

-Take-home assignments

These conversations are intended to assess your independent thinking and technical depth. If we determine that AI tools were used without disclosure or approval during an interview, it may result in disqualification for the role and removal from the interview process.

Company-wide, we enjoy an amazing ecosystem of an even gender split and a balance of engineers and designers. Because Paperless Post isn't supported by ad revenue, we can focus our efforts on creating and improving on the ideal version of our platform, product, content, and partnerships for our users. 

We are proud that Paperless Post has helped over 220 million people globally connect in the real world since our inception. Paperless Post exists to help all people celebrate all the moments that matter to them. We believe that having a team reflective of the diverse world around us empowers us to create a product that serves everyone. Women, people of color, trans/genderqueer individuals, individuals with disabilities, and veterans are especially encouraged to apply.

The compensation range for the Senior Infrastructure Engineer I - II (L4- L5) role is $156,885 - 200,000.

The compensation range for the Staff Infrastructure Engineer (L6) role is $200,000- $220,000 USD.

 At Paperless Post, compensation is based on a number of factors, including geographic location, job-related skills, years of experience, and internal team banding. All full-time offer packages come with a base salary, equity component, and options for fully paid medical, dental, and vision benefits. The range posted here is based on the NYC market and may vary based on candidate location.

Who You Are

Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. 

As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.

What You Will Work On

The International (INTL) team at Justworks is responsible for building a set of cutting-edge payroll and hiring products that help small, ambitious businesses expand their talent base globally. By helping these companies navigate international employment practices and taking care of regulatory burden, they make it possible for these businesses to grow and thrive, and for talented professionals everywhere to gain access to better employment opportunities.

• Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features
• Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
• Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement
• Mentor engineers to help them grow their technical skills by fostering a culture of technical excellence, innovation and continuous learning 
• Provide guidance, both technical and non-technical, to direct reports
• Attract, hire, develop, and retain a high-performing team of engineers
• Help drive sound technical decision-making and lead technical conversations with other teams across Justworks
• Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient
• Perform other related duties as assigned

How You Will Do Your Work

As an Engineering Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 7+ years of experience as a software engineer working on production web applications
• Minimum of 1 year of experience managing a team of engineers
• Demonstrable experience prioritizing, crafting, and achieving plans
• Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people
• High levels of empathy and interpersonal skills
• Solid understanding of core web development technologies. i.e. Data structures, data stores, algorithms, distributed systems and common patterns around these frameworks

Technologies Used

• Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog

The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $261,500.00 per year.

Who You Are

Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. 

As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.

Your Success Profile

What You Will Work On

• Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features
• Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
• Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement
• Mentor engineers to help them grow their technical skills by fostering a culture of technical excellence, innovation and continuous learning 
• Provide guidance, both technical and non-technical, to direct reports
• Attract, hire, develop, and retain a high-performing team of engineers
• Help drive sound technical decision-making and lead technical conversations with other teams across Justworks
• Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient
• Performs other related duties as assigned

How You Will Do Your Work

As an Engineering Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 7+ years of experience as a software engineer working on production web applications
• Minimum of 1 year of experience managing a team of engineers
• Demonstrable experience prioritizing, crafting, and achieving plans
• Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people
• High levels of empathy and interpersonal skills
• Solid understanding of core web development technologies. i.e. Data structures, data stores, algorithms, distributed systems and common patterns around these frameworks

Technologies Used

• Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog

The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $261,500.00 per year.

#LI-AJ1

#LI-Hybrid

Who You Are

Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. 

As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.

What You Will Work On

The Advisors & Integrations team is a critical part of the growing Justworks ecosystem. They are responsible for managing a set of difficult, detailed integrations with third-party systems, and for maintaining the external, production-grade API that gives our customers and partners secure and stable access to their data and the broader set of Justworks platform capabilities.

• Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features
• Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
• Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement
• Mentor engineers to help them grow their technical skills by fostering a culture of technical excellence, innovation and continuous learning 
• Provide guidance, both technical and non-technical, to direct reports
• Attract, hire, develop, and retain a high-performing team of engineers
• Help drive sound technical decision-making and lead technical conversations with other teams across Justworks
• Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient
• Perform other related duties as assigned

How You Will Do Your Work

As an Engineering Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 7+ years of experience as a software engineer working on production web applications
• Minimum of 1 year of experience managing a team of engineers
• Demonstrable experience prioritizing, crafting, and achieving plans
• Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people
• High levels of empathy and interpersonal skills
• Solid understanding of core web development technologies. i.e. Data structures, data stores, algorithms, distributed systems and common patterns around these frameworks

Technologies Used

• Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog

The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $261,500.00 per year.

Who You Are

Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. 

As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.

What You Will Work On

As Engineering Manager for Workforce Payments, you will lead the team that builds the core computation layer powering Justworks’ payroll, money movement, and tax calculation products, ensuring our customers can confidently and accurately pay their workforce.

This team is mission-critical, operating at the heart of our platform's financial accuracy and compliance. You will lead technical decision-making and be expected to take initiative in identifying projects that will enable us to meet key business goals, such as scaling our tax and money movement capabilities, improving the integrity of our financial ledger, and developing robust platform interfaces for payroll data. We’re looking for people who have a passion for solving real-world, complex financial problems and will thrive building a growing team focused on reliability and precision.

• Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features
• Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
• Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement
• Mentor engineers to help them grow their technical skills by fostering a culture of technical excellence, innovation and continuous learning 
• Provide guidance, both technical and non-technical, to direct reports
• Attract, hire, develop, and retain a high-performing team of engineers
• Help drive sound technical decision-making and lead technical conversations with other teams across Justworks
• Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient
• Perform other related duties as assigned

How You Will Do Your Work

As an Engineering Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 7+ years of experience as a software engineer working on production web applications
• Minimum of 1 year of experience managing a team of engineers
• Demonstrable experience prioritizing, crafting, and achieving plans
• Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people
• High levels of empathy and interpersonal skills
• Solid understanding of core web development technologies. i.e. Data structures, data stores, algorithms, distributed systems and common patterns around these frameworks

Technologies Used

• Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog

The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $261,500.00 per year.

DEPARTMENT

Platform Engineering

Who You Are

Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. 

As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.

Your Success Profile

What You Will Work On

• Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features
• Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
• Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement
• Mentor engineers to help them grow their technical skills by fostering a culture of  technical excellence, innovation and continuous learning 
• Provide guidance, both technical and non-technical, to direct reports
• Attract, hire, develop, and retain a high-performing team of engineers
• Help drive sound technical decision-making and lead technical conversations with other teams across Justworks
• Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient
• Performs other related duties as assigned

How You Will Do Your Work

As an Engineering Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 7+ years of experience as a software engineer working on production web applications
• Minimum of 1 year of experience managing a team of engineers
• Demonstrable experience prioritizing, crafting, and achieving plans
• Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people
• High levels of empathy and interpersonal skills
• Solid understanding of core web development technologies. i.e. Data structures, data stores, algorithms, distributed systems and common patterns around these frameworks

Technologies Used

• Golang, Ruby on Rails, Javascript, MySQL, Kafka, Temporal, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog

The base wage range for this position based in our New York City Office is targeted at $192,500.00 - $211,750.00 per year.

#LI-DG2 #LI-Hybrid

Department

Platform Engineering

Who You Are

You are a tooling-focused engineer who obsesses over developer productivity. You’ve built and maintained CI/CD pipelines, developer tooling, and automation that makes engineering teams faster. You understand that the best developer tools disappear into the background - they just work. You’re equally comfortable debugging a flaky GitHub Actions workflow and designing a new internal CLI. You care deeply about reducing friction and cognitive load for your fellow engineers.

This is a foundational role. You’ll be one of the first dedicated engineers on a platform organization supporting 300+ engineers. You’ll shape not just the technical foundations but the culture and practices of the team.

Your Success Profile

What You Will Work On

• Own and evolve CI/CD infrastructure (GitHub Actions, deployment pipelines) to improve build times and deployment frequency
• Build and maintain our developer portal (Backstage) - service catalog, golden path templates, and TechDocs integration
• Create golden path templates for Go, Rails, and Vue.js services that bake in best practices automatically
• Build and maintain internal developer tooling that accelerates engineering workflows
• Configure and roll out AI-assisted coding tools (Claude Code, GitHub Copilot) with organizational guardrails
• Create self-service capabilities that enable teams to ship independently - from “I need a new service” to running in staging in under 4 hours
• Drive adoption of platform capabilities through excellent documentation and developer education
• Work with our SRE team to instrument and measure developer experience metrics (build times, deploy frequency, MTTR) to identify improvement opportunities
• Implement security and compliance automation that protects without slowing teams down

How You Will Do Your Work

As a Senior Developer Experience Engineer, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it’s working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.

Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all team members focus on aligning their behaviors to our core values known as COGIS:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You’re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you’ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 5+ years of professional software engineering experience
• 3+ years of experience building developer tooling, CI/CD systems, or infrastructure automation
• Hands-on experience with CI/CD platforms (GitHub Actions strongly preferred)
• Experience with developer portals or internal platform tooling (Backstage strongly preferred; Cortex, Port, or similar also valuable)
• Experience with Kubernetes deployments and container orchestration
• Proficiency in at least two programming languages; polyglot mindset valued
• Frontend development skills - you’ll be building portal UI and developer-facing tools
• Strong systems thinking and ability to design for scale and reliability
• Excellent written communication - you document as you build

Nice to Have

• Experience with Infrastructure as Code (Terraform, CDK, or similar)
• Experience with feature management systems (LaunchDarkly, Split, etc.)
• Familiarity with workflow engines (Temporal, etc.)
• Background in developer productivity metrics and measurement
• Experience configuring or rolling out AI coding assistants (Copilot, Claude Code, Cursor)

Technologies

• CI/CD: GitHub Actions, CircleCI
• Infrastructure: Terraform, AWS, Kubernetes, Docker
• Languages: Go (primary), Python, TypeScript, Ruby - whatever fits the problem
• Platforms: Developer portals, feature flagging systems, workflow engines
• Observability: DataDog, CloudWatch

The base wage range for this position based in our New York City Office is targeted at $167,500.00 - $211,500.00 per year.

#LI-DG2 #LI-Hybrid

Who You Are

You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework.

Your Success Profile

What You Will Work On

• Independently own larged-scoped projects from initial discovery through launch with a focus on outcomes and customer impact
• Collaborate with a cross functional team to find solutions to customer challenges
• Improve the performance, reliability, and scalability of our existing systems
• Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
• Add capabilities to our high-volume, fault-tolerant processing infrastructure
• Enhance our testing, monitoring and continuous deployment infrastructure
• Keep extremely sensitive data compartmentalized and secure

How You Will Do Your Work

As a Senior Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• Minimum of 5 years of professional hands-on experience
• Mastery of modern server side languages, Golang is a plus but not required
• Proficiency with SQL
• Proficiency with cloud infrastructure management, preferably AWS
• Experience supporting and mentoring other engineers and acting as a “force multiplier”
• Experience working closely with designers and product managers

Technologies Used

• Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog

The base wage range for this position based in our New York City Office is targeted at $167,500.00 to $235,000.00 per year.

#LI-AD1 #LI-Hybrid #LI-JS1

Who You Are

You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework.

Your Success Profile

What You Will Work On

• Independently own larged-scoped projects from initial discovery through launch with a focus on outcomes and customer impact
• Collaborate with a cross functional team to find solutions to customer challenges
• Improve the performance, reliability, and scalability of our existing systems
• Promote engineering excellence through technical leadership, knowledge-sharing and mentorship
• Add capabilities to our high-volume, fault-tolerant processing infrastructure
• Enhance our testing, monitoring and continuous deployment infrastructure
• Keep extremely sensitive data compartmentalized and secure

How You Will Do Your Work

As a Software Engineer, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• Minimum 1 year of professional development experience
• Proficiency in server-side languages like Python, Java, Node.js, or Ruby (Go experience is a plus)
• Solid SQL skills and understanding of database fundamentals
• Experience with cloud platforms, preferably AWS (basic deployment and monitoring)
• Interest in helping junior developers and contributing to team knowledge sharing
• Experience collaborating with designers and product managers on feature development

Technologies Used

• Golang, Ruby on Rails, Javascript, MySQL, Kafka, AWS, Git, Memcache, Redis, ElasticSearch, Docker, Terraform, Kubernetes, CircleCI, DataDog

The base wage range for this position based in our New York City Office is targeted at $115,000.00 to $160,000.00 per year.

#LI-AJ #LI-Hybrid 

About the role

The Security Engineering team is a trusted partner throughout the organization who work hard to make Betterment the most secure place for our customers’ money. We do this by building tools for our development teams, improving the security and integrity of our systems, and adding monitoring and visibility into our services. This helps us move faster and smarter, all while done within a highly regulated and secure environment.

We write, review, and advise in Ruby, Javascript, Java, and Python just to name a few of our popular languages. We leverage a number of technologies to power our tools and platform, including AWS, Kubernetes (EKS), Helm, Terraform, Datadog, CircleCI, and Splunk. As an engineer on the Security Engineering team, you'll help deliver new products, tools, and systems in a secure manner that make engineering more impactful and help keep our customers safe and happy! 

This role is remote eligible. Below we've reflected the base salary range we would offer for this position in locations with city or state requirements. For those located elsewhere, the actual compensation offered will be based on candidate experience and geographic location.  Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.

• New York City: $205,000 - $215,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.

A day in the life

• Lead and collaborate on product security initiatives strengthening our engineering practices
• Write and review customer facing code to resolve security concerns alongside product development engineers
• Conduct threat modeling exercises, architecture reviews, and offensive security engagements with product teams
• Innovate with modern cloud technologies to secure systems such as CI/CD, sensitive data storage, mobile design, front end web services, and more
• Provide mentorship and education for security and software engineering excellence

What we’re looking for

• 5+ years of experience building software
• Deep experience and understanding of securing modern web apps (OWASP top 10, CWEs, and language specific application security issues)
• Experience working in a product setting where the needs of the business and users must be weighed against security requirements
• Experience with exploiting common security vulnerabilities and fixing them
• Experience building high-availability distributed systems and services with any Object Oriented Programming language
• Experience with the Linux command line interface
• Experience with securing AWS cloud infrastructure (EC2, RDS, S3, VPCs)
• Experience with any of these technologies is a plus: GraphQL, React, CircleCI, Kubernetes, Terraform, Postgres

Site Reliability Engineer 

Overview:

As a Site Reliability Engineer at Weedmaps you will work cross-departmentally with your partners on the application, infrastructure and quality teams to enhance the performance, reliability, resilience and scalability of the web services that make up Weedmaps.com. We are a cloud native organization with 100% of our services in Docker running on Kubernetes in AWS’ public cloud. We also leverage observability, monitoring, CI/CD automation and custom tooling to push multiple production releases a day.

Your day to day focus will be leveraging your engineering skills to assist in the building out, monitoring, reducing developer toil, configuring CI workflows and improving our deployment pipelines. You will also be a knowledge reference for our development teams to ensure they are leveraging consistent tooling for metrics, logging, build, and deployment. You will work closely with the development and infrastructure teams to identify the essential service-specific metrics (beyond the golden metrics) that need to be monitored and work with application development teams to create libraries to allow services to easily instrument their services.

The impact you'll make:

• Collaborate with stakeholders to drive best practices for monitoring, CI/CD pipelines
• Troubleshoot deployment issues in our CI pipeline
• Advocate emphatically for the DevOPS culture here at Weedmaps
• Identify areas for automation and embrace the codification of all things
• Evangelize best practices around collaboration, reliability, security and performance to all partner teams
• Take ownership of the application configuration/scaling for given services to ensure that they are following the established practices of the organization
• Create and refine synthetic monitoring flows

What you've accomplished:

• Minimum 2 years of development experience at startup/mid-sized companies
• Proficiency in Python, Go, Node, Ruby or Elixir
• Knowledge of containerization, particularly Docker (Kubernetes is a plus)
• Effective communication skills, a positive attitude, and ability to give and receive constructive feedback
• Professional experience with cloud native observability standard such as Open metrics, Open tracing and Open Census
• Expertise using/configuring modern CI/CD workflows
• Intimate understanding of SLIs, SLOs and SLAs from the service level to the business level
• Intimate understanding of the golden metrics, how to monitor and alert on them
• Deep understanding of the GitHub branching strategy
• Experience troubleshooting containerized applications
• Familiarity with Infrastructure as Code, automation and configuration

Bonus points: 

• Familiarity with cloud infrastructure concepts (AWS, GCS)
• Experience with Hashicorp tools such as Terraform, Consul, Vault
• Computer science or other engineering background
• Experience with CI tools such as CircleCi, Jenkins, Travis, Drone, Semaphore, etc.
• Experience with monitoring and observability tools such as with tools like Prometheus, CloudWatch, DataDog, and Grafana

The base pay range for this position is $125,965 - $139,200 per year

 2026 US Benefits for Full Time, Regular Employees:

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

Site Reliability Engineer 

Overview:

As a Site Reliability Engineer at Weedmaps you will work cross-departmentally with your partners on the application, infrastructure and quality teams to enhance the performance, reliability, resilience and scalability of the web services that make up Weedmaps.com. We are a cloud native organization with 100% of our services in Docker running on Kubernetes in AWS’ public cloud. We also leverage observability, monitoring, CI/CD automation and custom tooling to push multiple production releases a day.

Your day to day focus will be leveraging your engineering skills to assist in the building out, monitoring, reducing developer toil, configuring CI workflows and improving our deployment pipelines. You will also be a knowledge reference for our development teams to ensure they are leveraging consistent tooling for metrics, logging, build, and deployment. You will work closely with the development and infrastructure teams to identify the essential service-specific metrics (beyond the golden metrics) that need to be monitored and work with application development teams to create libraries to allow services to easily instrument their services.

The impact you'll make:

• Collaborate with stakeholders to drive best practices for monitoring, CI/CD pipelines
• Troubleshoot deployment issues in our CI pipeline
• Advocate emphatically for the DevOPS culture here at Weedmaps
• Identify areas for automation and embrace the codification of all things
• Evangelize best practices around collaboration, reliability, security and performance to all partner teams
• Take ownership of the application configuration/scaling for given services to ensure that they are following the established practices of the organization
• Create and refine synthetic monitoring flows

What you've accomplished:

• Minimum 2 years of development experience at startup/mid-sized companies
• Proficiency in Python, Go, Node, Ruby or Elixir
• Knowledge of containerization, particularly Docker (Kubernetes is a plus)
• Effective communication skills, a positive attitude, and ability to give and receive constructive feedback
• Professional experience with cloud native observability standard such as Open metrics, Open tracing and Open Census
• Expertise using/configuring modern CI/CD workflows
• Intimate understanding of SLIs, SLOs and SLAs from the service level to the business level
• Intimate understanding of the golden metrics, how to monitor and alert on them
• Deep understanding of the GitHub branching strategy
• Experience troubleshooting containerized applications
• Familiarity with Infrastructure as Code, automation and configuration

Bonus points: 

• Familiarity with cloud infrastructure concepts (AWS, GCS)
• Experience with Hashicorp tools such as Terraform, Consul, Vault
• Computer science or other engineering background
• Experience with CI tools such as CircleCi, Jenkins, Travis, Drone, Semaphore, etc.
• Experience with monitoring and observability tools such as with tools like Prometheus, CloudWatch, DataDog, and Grafana

The base pay range for this position is $133,110 - $148,042 per year

 2026 US Benefits for Full Time, Regular Employees:

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

NYC-Based Role - No Exceptions
This position requires being based in the New York City area with 3 days/week in our office. In-person interview required. 

We’re growing fast—and we’re building a world-class R&D organization in the U.S. to scale our global impact. This is an opportunity to become a part of a critical function at the ground floor of that expansion. 

We’re looking for a Senior DevSecOps Engineer to join and scale our U.S.-based DevSecOps function. You’ll join a small team, focused on DevOps tasks in Security-related areas. You’ll be pivotal in designing, implementing and maintaining our cloud infrastructure, especially security-related parts of it. You’ll partner closely with the larger DevOps organization along with Engineering, Security, and IT teams globally to ensure Gong’s systems are secure, scalable, and high-performing.

As one of the foundational members in our U.S. R&D team, you’ll shape not only the infrastructure but also the culture and processes that support Gong’s next phase of expansion and innovation.

RESPONSIBILITIES

• Help designing, deployment, and continuous improvement of secured, scalable and reliable cloud infrastructure (primarily AWS).
• Contribute to the design and implementation of best security practices and tooling for CI/CD, monitoring and developer experience.
• Automation & Streamlining: Help automate and streamline our operations and processes, enhancing efficiency and reducing manual intervention.
• Cross-Functional Collaboration: Work closely with all major stakeholders in the company, including R&D, Security, Product, and more, to ensure seamless integration of DevOps practices.
• Impactful Contribution: Play a major part in shaping the company's cloud strategy, focusing on innovation and long-term success with security considerations in mind.

QUALIFICATIONS 

• 5+ years of experience in DevOps, Site Reliability, or Platform Engineering roles.
• Proven track record of building and operating scalable cloud environments (AWS preferred).
• Deep understanding of infrastructure-as-code and GitOps methodologies  (Crossplane, Terraform, CloudFormation, Pulumi).
• Strong experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins, ArgoCD, CircleCI).
• Extensive experience with running  Kubernetes and container orchestration in production.
• A solid understanding of computer networking fundamentals, REST architecture, and cloud security concepts.
• Experience with AWS security services such as IAM, KMS, GuardDuty, CloudTrail, and Security Hub.
• Knowledge of security principles and compliance frameworks (SOC2, ISO27001, etc.).
• Familiarity with vulnerability scanning and management tools.
• Experience implementing security automation in CI/CD pipelines.
• Background in container security and Kubernetes security best practices.
• Experience working in a Java-based environment.
• One or more security-related certifications (CKA,CISSP, CEH, Security+, or similar).
• Hands-on experience with observability tools (Prometheus, Grafana, Datadog, etc.).
• Excellent communication skills.
• Experience working in fast-paced, high-growth SaaS or product environments.
• Bonus: Experience working in a hybrid/global team across time zones.
• Willing to travel internationally from time to time

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $192,000 - $240,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-DD1

NYC-Based Role - No Exceptions
This position requires being based in the New York City area with 3 days/week in our office. In-person interview required. 

We’re growing fast—and we’re building a world-class R&D organization in the U.S. to scale our global impact. This is an opportunity to become a part of a critical function at the ground floor of that expansion. 

We’re looking for a Senior DevOps Engineer to join and scale our U.S.-based DevOps function. You’ll join a small team, focused on DevOps tasks in Security-related areas. You’ll be pivotal in designing, implementing and maintaining our cloud infrastructure, especially security-related parts of it. You’ll partner closely with the larger DevOps organization along with Engineering, Security, and IT teams globally to ensure Gong’s systems are secure, scalable, and high-performing.

As one of the foundational members in our U.S. R&D team, you’ll shape not only the infrastructure but also the culture and processes that support Gong’s next phase of expansion and innovation.

RESPONSIBILITIES

• Help designing, deployment, and continuous improvement of secured, scalable and reliable cloud infrastructure (primarily AWS).
• Contribute to the design and implementation of best security practices and tooling for CI/CD, monitoring and developer experience.
• Automation & Streamlining: Help automate and streamline our operations and processes, enhancing efficiency and reducing manual intervention.
• Cross-Functional Collaboration: Work closely with all major stakeholders in the company, including R&D, Security, Product, and more, to ensure seamless integration of DevOps practices.
• Impactful Contribution: Play a major part in shaping the company's cloud strategy, focusing on innovation and long-term success with security considerations in mind.

QUALIFICATIONS 

• 5+ years of experience in DevOps, Site Reliability, or Platform Engineering roles.
• Proven track record of building and operating scalable cloud environments (AWS preferred).
• Deep understanding of infrastructure-as-code and GitOps methodologies  (Crossplane, Terraform, CloudFormation, Pulumi).
• Strong experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins, ArgoCD, CircleCI).
• Extensive experience with running  Kubernetes and container orchestration in production.
• A solid understanding of computer networking fundamentals, REST architecture, and cloud security concepts.
• Experience with AWS security services such as IAM, KMS, GuardDuty, CloudTrail, and Security Hub.
• Knowledge of security principles and compliance frameworks (SOC2, ISO27001, etc.).
• Familiarity with vulnerability scanning and management tools.
• Experience implementing security automation in CI/CD pipelines.
• Background in container security and Kubernetes security best practices.
• Experience working in a Java-based environment.
• One or more security-related certifications (CKA,CISSP, CEH, Security+, or similar).
• Hands-on experience with observability tools (Prometheus, Grafana, Datadog, etc.).
• Excellent communication skills.
• Experience working in fast-paced, high-growth SaaS or product environments.
• Bonus: Experience working in a hybrid/global team across time zones.
• Willing to travel internationally from time to time

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $192,000 - $240,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-DD1

About this position:

We’re looking for a deeply technical, strategically minded Domain Architect to lead the next evolution of our platform architecture. In this role, you’ll rapidly assess our existing systems, define convergence opportunities between key domains, and shape the integration strategy that drives scalability, velocity, and long-term technical excellence. You’ll bridge product, engineering, and data to define clear domain boundaries, establish technical standards, and guide the modernization of our architecture—ensuring we balance innovation with business impact.

This role is ideal for an experienced architect who thrives in fast-moving environments, understands the trade-offs between pragmatism and purity, and can translate complex technical concepts into clear, actionable decisions across teams.

What you'll be doing:

Strategy

• Evaluate and define the target-state domain architecture across multiple products, identifying convergence opportunities and technical debt reduction paths.
• Design and lead a scalable integration strategy between heterogeneous systems (e.g., Rails <-> Node/React Native via APIs, Kafka, or event streams).
• Define domain boundaries and service ownership models that enable sustainable growth and platform flexibility.
• Partner with Product and Engineering leadership to align architectural priorities with product roadmaps and business outcomes.
• Lead cross-functional discussions on modernization strategy, balancing short-term delivery with long-term scalability.

Technical/ Execution

• Decompose monolithic applications (Rails, Django, Laravel) into domain-based services or bounded contexts, using domain-driven design principles.
• Define integration and data synchronization patterns between distributed systems, ensuring schema evolution and API versioning best practices.
• Architect core platform services—authentication, identity, content, and analytics—shared across web and mobile products.
• Apply deep hands-on knowledge of AWS (EC2, ECS/EKS, Lambda, S3, RDS/Postgres, EventBridge/SNS/SQS) and IaC tools (Terraform, CloudFormation).
• Introduce observability, monitoring, and CI/CD standards (Datadog, OpenTelemetry, GitHub Actions, CircleCI) that support secure, high-quality releases.
• Provide technical mentorship and architectural reviews to ensure strong engineering standards and knowledge transfer across teams.

Team / Collaboration

• Partner with Product, Design, and Engineering leaders to guide architecture decisions that optimize both user experience and technical sustainability.
• Contribute to architecture guilds and domain working groups, defining shared frameworks and principles for system evolution.
• Communicate architectural trade-offs clearly—speed vs scalability, build vs buy, monolith vs microservice—to technical and non-technical stakeholders.
• Author and socialize Architecture Decision Records (ADRs), domain maps, and shared service contracts to ensure alignment and transparency.
• Act as a trusted advisor and mentor to senior engineers, promoting best practices in distributed system design and software craftsmanship.

Leadership

• Lead by influence across engineering teams, setting a high bar for architectural rigor, documentation, and technical collaboration.
• Champion scalable, pragmatic engineering principles that accelerate business velocity while building for the future.
• Drive the adoption of a modern technical culture—balancing innovation, quality, and accountability.

Research/Best Practices

• Stay current on evolving architectural paradigms (domain-driven design, event-driven systems, microservices, and data mesh patterns).
• Introduce architectural innovations and tools that improve developer efficiency, code quality, and system observability.
• Conduct architecture reviews and share learnings company-wide to foster continuous improvement and technical excellence.

What success looks like:

• Clear domain boundaries and service ownership models are defined and adopted across engineering teams.
• Integration patterns between systems are reliable, documented, and scalable, supporting faster feature delivery.
• Architecture decisions are data-informed, balancing speed, cost, and technical debt effectively.
• The engineering organization demonstrates improved velocity and reduced friction between teams.
• Foundational technical debt reduction and modernization initiatives are underway, with measurable impact on reliability and maintainability.
• You’re seen as a collaborative, trusted technical leader who bridges architecture and product strategy seamlessly.

What you bring:

• 10+ years of progressive software engineering experience, with at least 3+ years in a senior or principal architecture role.
• Proven expertise designing and evolving architectures in high-scale, multi-product environments (Rails, Node.js, React Native preferred).
• Deep understanding of domain-driven design (DDD), service decomposition, and event-driven patterns.
• Strong AWS architecture experience (ECS/EKS, Lambda, RDS, S3, EventBridge, SQS/SNS) and infrastructure-as-code (Terraform, CloudFormation).
• Demonstrated ability to modernize legacy systems incrementally, driving results without full rebuilds.
• Solid understanding of data synchronization, API design, schema evolution, and distributed systems reliability.
• Experience defining and implementing CI/CD pipelines, observability stacks, and deployment strategies (canary, blue-green, multi-env).
• Excellent communication and stakeholder management skills, with the ability to simplify complex ideas for diverse audiences.
• Passion for mentorship, system design, and building architectures that enable product and team growth.

How you work: 

Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear.

Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights.

Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement.

Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high.

Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth.

Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity.

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$200,000 - 230,000 OTE

#LI-remote

About the Role

We’re hiring a Quality & Reliability Engineer to level up how we test, release, and operate software at Dirac. You’ll work closely with our engineering team to drive end-to-end quality—improving test coverage, automation, observability, and incident response across our platform.

This is a hands-on IC role with high leverage. You’ll reduce downtime, increase confidence in releases, and make everyone around you more effective—by embedding quality into the way we build, ship, and operate.

What You’ll Do

- Own Quality at Scale – Design and implement test plans, coverage strategies, and reliability workflows that improve release hygiene and catch issues early.
- Build Test & Release Infrastructure – Develop and maintain automated test frameworks and CI/CD pipelines that gate broken code and keep staging environments clean.
- Improve Observability & Debuggability – Strengthen logging, alerting, and monitoring to make failures fast and easy to diagnose.
- Act as a Reliability Partner – Work alongside software and DevOps engineers to reduce flakiness, prevent regressions, and keep BuildOS production-ready.
- Lead Postmortems & Incident Reviews – Help build a blameless culture of learning, where quality issues lead to structural improvements, not just quick fixes.
- Bridge Engineering & Customer Teams – Embed insights from support, QA, and the field directly into automated test cases and product workflows.

What You Bring

- Experience with modern QA and testing practices, including unit, integration, and end-to-end tests.
- Familiarity with test frameworks like Cypress, Jest, PyTest, Selenium, etc.
- Experience building or maintaining CI/CD pipelines (GitHub Actions, GitLab, CircleCI, etc.).
- Experience with modern build and deployment tooling (e.g., Terraform, Docker, NixOS, CircleCI)
- Strong programming comfort in TypeScript, Python, or C++.
- Familiarity with gRPC, HTTP APIs, and scripting tools like Postman or curl.
- Systems thinker who sees how bugs ripple through code, infrastructure, and users.
- Strong communicator—can work across functions and translate messy problems into clean fixes.
- High agency and ownership—you don't just find problems, you fix them.

Nice To Have

- Experience with release automation, staging hygiene, or canary/bake-in pipelines.
- Background in manufacturing, industrial systems, or related physical industries.
- Early-stage startup experience—comfortable with ambiguity and momentum.