About the Role

Betterment is looking for a Sr. Internal Controls Manager to shape our internal control environment and prepare for IPO readiness.This high-visibility role sits at the center of the company’s SOX readiness program. You’ll ensure our risk and control matrices stay current, drive ongoing compliance across business process controls and IT general controls, serve as a hands-on reviewer where needed, and act as a key point of contact for our external auditors. You’ll work directly with stakeholders across Finance, Risk, Revenue Operations, Firm Operations and Engineering, with meaningful exposure to senior leadership. This is an opportunity to have substantial influence over the structure and direction of our controls function at a critical stage of the Company’s evolution.

This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $145,000-168,000

This job may also be eligible for variable compensation in the form of a company incentive bonus. 

A Day in the Life:

• Lead the annual risk assessment, control scoping, and materiality exercise in partnership with the Controller, aligning on controls in scope for validation and external audit walkthroughs
• Own the design, documentation, and ongoing assessment of entity-level controls
• Maintain and refresh the company’s business process control and IT general control risk and control matrices, ensuring risks, controls, and ownership are accurate and current
• Execute and coordinate control validation and effectiveness testing across all in-scope processes.
• Lead the preparation for and coordination of external audit walkthroughs, partnering with process owners to clarify evidence expectations, execution guidance, and remediation timelines
• Own ongoing access governance and SoD monitoring programs.
• Perform SOC 1 report reviews 

Evaluate control deficiencies, assess severity, and recommend remediation paths in coordination with the Controller and CFO.

What We’re Looking For:

• Bachelor’s degree in Accounting, Finance, MIS, or a related field
• 8+ years of experience in internal audit, internal controls, or SOX compliance, with evidence of progressive responsibility
• Deep working knowledge of COSO, SOX 404, ITGC frameworks (access management, change management), and risk and control matrix methodology
• Experience with business process controls across common enterprise cycles: revenue, expenditures, payroll, financial close, and treasury
• Exceptional communication skills and comfort managing up and cross-functionally in a rapidly changing control environment ( Willingness to learn and adopt new technologies, including AI-assisted workflows and automation tools

Nice to Have:

• Experience with systems in our stack: NetSuite, Zip, Stripe, Salesforce, Numeric, ADP, Greenhouse, Pave, Okta, FastPath, or Hyperproof
• An active CPA license or professional certifications such as CISA are beneficial
• A mix of public accounting, consulting, or private company work experience
• Prior experience leading a  SOX audit cycle or IPO readiness process
• Experience in technology and/or financial services industries

About the role

The Product Engineering teams at Betterment build the applications our customers use when they are logged in to their Betterment accounts. We are looking for Senior Full Stack Engineers to join us in furthering our mission to make people’s lives better by providing delightful experiences that have been Betterment’s hallmark since inception.

Our software guides customers through the most important life events in their financial journey. Whether it’s saving to buy a house or planning for retirement, hundreds of thousands of people rely on us to invest and save their money. If you are passionate about financial wellness and are driven to solve complex problems that make saving and investing simple, this role is for you.

As a Senior Full-Stack Engineer, you’ll work collaboratively with our Mobile, Product, and Design functions to guide and delight our customers on their financial journey. 

This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly. Below, we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $170,000 - $195,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly.

A day in the life

• Lead medium-to-large scale initiatives, partnering with teammates and adhering to software development best practices in order to ship high quality software continuously and iteratively.
• Collaborate with our Product & Design teams to build delightful experiences that help our customers save and invest. 
• Balance innovation with the need to maintain application performance and security.
• Maintain a high bar of excellence in your work quality, setting an example for and mentoring less experienced Engineers to do the same.
• Create efficiency. Our software helps customers save time and money. We maintain it through clean code, rigorous testing and pragmatic programming
• Collaborate with purpose. You’ll work in small groups with other talented Engineers and figure out how to make Betterment’s software better.
• Contribute to an environment of open communication, where engineers feel empowered to share ideas and take initiative to solve problems that contribute to achieving company objectives.

What we’re looking for

• Strong experience in object-oriented programming; Ruby on Rails is preferred. Experience with Java, Python, C#, or Node.js is welcomed.
• Proficiency in building frontend applications using React.js or a similar framework
• Experience building APIs using GraphQL.
• Proficiency with relational databases, including designing schemas and writing detailed SQL queries.
• A strong command of fundamental algorithms and data structures.
• Proven ability to lead and manage projects that span one or more teams, considering tradeoffs to ensuring on-time delivery while maintaining high standards of quality, performance and security.
• Passion for building delightful front end interfaces and components.
• Passion for ongoing learning and knowledge-sharing.
• Adept at approaching complex engineering challenges with innovative and unconventional solutions.

About the role

We’re looking for a versatile lawyer to join Betterment’s high-impact legal team. Betterment is making investing smarter, easier, and more accessible for everyone — and this role sits at the center of the action, with responsibilities covering disputes and arbitration, regulatory inquiries, and policy advocacy. The ideal candidate is a talented litigator looking to expand their focus and expertise. 

You are:

• A sharp problem-solver with excellent legal judgment and outstanding attention to detail
• Strategic and practical, with a honed sense for which claims call for resolution and which should be contested vigorously 
• A clear and persuasive communicator to legal and non-legal audiences with varying degrees of sophistication
• Able to thrive in a fast-paced, technology-driven environment
• Comfortable making decisions in the face of ambiguity 
• Eager to own projects end-to-end, manage competing priorities, and build scalable processes that drive efficiencies for a lean team charged with covering a considerable amount of ground

In this role, you will build and own legal processes to manage and respond to claims and threatened claims. You will help to identify and mitigate legal risk; defend Betterment in litigations, arbitrations, and regulatory proceedings (both directly and by managing outside counsel); analyze legislative and regulatory changes relevant to Betterment’s business; and advise business partners to improve Betterment’s products and services. You will report directly to Betterment’s Head of Regulatory and Policy, and sit alongside Betterment’s product counseling team. 

This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $170,000 - $185,000

This job may also be eligible for variable compensation in the form of a company incentive bonus. 

A day in the life

• Serve as trusted legal partner to business, triaging and investigating escalated concerns
• Resolve and avoid potential disputes, driving pre-litigation strategy
• Represent Betterment in litigation, arbitrations, and regulatory proceedings  
• Manage and collaborate with outside counsel 
• Coordinate responses to third-party subpoenas
• Navigate legal and regulatory requirements to address operational issues and enhance Betterment’s products and services 
• Support Betterment’s policy advocacy efforts by analyzing proposed legislation and rule-makings relevant to Betterment’s business

What we’re looking for

• A JD, admission to the NY bar, and at least 4 years of relevant in-house or firm litigation experience
• An adaptable mindset and innate curiosity
• A bias toward action and solving problems, not just issue spotting
• The ability to take ownership over your work and manage projects independently
• Excellent writing ability
• Comfort navigating complexity and creating simplicity
• Passion for Betterment’s products and mission

Bonus Points If You Have:

• Knowledge of financial services regulation, especially the Advisers Act, ERISA, securities and/or banking law and related regulations
• Arbitration experience, especially FINRA or AAA proceedings
• Familiarity with privacy and/or information security issues
• Experience in retail financial services or representing financial services clients
• In-house experience at a startup or high growth company

About the role

You are eager to join a dynamic team to help manage the compliance function at one of the most innovative registered investment advisers and broker-dealers. You’re thorough, always ask questions, and are detail oriented. You thrive in a fast paced environment, are able to prioritize, and have an eye towards continuous improvement. You have significant experience with SEC and FINRA marketing rules and have expertise in marketing review. You have strong management skills and are ready to manage a team of two. You think outside the box and find working across the business to find solutions fun! You are ready to roll up your sleeves and get to work in an exciting work environment!

This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $160,000 - $180,000

This job may also be eligible for variable compensation in the form of a company incentive bonus. 

A day in the life

• Manage and develop two (2) direct reports, conducting daily marketing review and other program tasks
• Manage and oversee the daily review of marketing materials and social media related to investment advisory and broker-dealer products to ensure adherence to SEC Rule 206(4)-1, FINRA 2210, Reg DD and other applicable regulations
• Partner and collaborate with the marketing team,  including advising on initiatives to help achieve business goals
• Manage our marketing review tool, including the tools use of artificial intelligence
• Identify and implement marketing program enhancements
• Review marketing-related vendors including promoters and influencers as part of our third party risk management program
• Execute the Compliance program for his or her area of responsibility, including promulgating policies and procedures, conducting monitoring, testing, and assessments, and providing training
• And, so much more!

What we’re looking for

• Expertise in SEC Rule 206(4)-1 and and FINRA Rule 2210, including rules related to testimonials/endorsements and performance marketing.
• Ability to organize and prioritize workflow and assignments in a deadline-oriented environment
• Ability to multi-task and work within tight deadlines
• Management experience 
• A meticulous attention to detail
• Desire to work in a fast paced and changing environment
• Excellent communication and organizational skills
• Ability to work well across various business units
• Strong intellectual curiosity
• Series 24 required (or must obtain)

About the role

The AI Platform team enables product teams across Betterment to build useful AI-powered features quickly, enjoyably, and responsibly. As Sr Engineering Manager, you will lead a team of senior/staff engineers delivering an expanding set of AI capabilities as well as shared infrastructure, LLM evaluation frameworks, and internal libraries.

You will work directly with product and engineering leadership to drive the technical direction of our AI product development strategy. You will collaborate closely with product and compliance partners to ensure Betterment's AI capabilities are developed with the rigor that our customers and regulators expect.

By joining us in the early days of our AI product efforts, you will have significant influence over how the organization delivers exciting features into the Betterment product across all lines of business.

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $200,000 - $240,000

This job may also be eligible for variable compensation in the form of a company incentive bonus.

A day in the life

• Lead and grow a team of senior/staff engineers building the foundation that enables all Betterment teams to deploy AI features.
• Identify high-leverage opportunities where AI organically enhances existing product value.
• Sequence your team roadmap to deliver product features that expand our organization’s AI technical capabilities.
• Partner with product teams to ship customer-facing AI functionality to production. Develop broad Betterment domain expertise in the process.
• Partner with legal and compliance leaders to scale processes that enable teams to build AI functionality quickly and responsibly within a regulated financial services environment.
• Cultivate an environment of open communication and creative problem-solving where engineers feel empowered to experiment, learn from failure, and propose ideas that align technical investment with product objectives.
• Translate Betterment’s strong culture of accountability into our AI processes – providing evaluation rigor, model observability, and thoughtful human oversight.

What we’re looking for

• A senior engineering leader capable of hands-on work in our codebase. The ideal candidate will act as player-coach, working alongside their senior and staff IC direct reports to build Betterment’s AI systems.
• Proven track record leading engineering teams working on fullstack AI projects involving LLMs.
• Experience leading projects that affect multiple teams’ software systems, tooling, and development workflows.
• Comfort operating at the frontier. The ability to stay current with the rapidly evolving AI ecosystem.
• Clear judgment about when to use AI and when not to, maintaining a grounded, pragmatic perspective on what we should ship to production today.
• Personal technical expertise with AI tooling and ecosystem and experience making sound build vs buy decisions.
• Ability to build trust, alignment, and process across disciplines and teams.
• Principled approach to balancing the need to move quickly today with the need to move quickly tomorrow, with an appreciation of how to meet high standards for customer quality and regulatory requirements.

About the role

The CX Tooling & Innovation team at Betterment is building the future of customer experience — and this role is the engine of that work.

As our Sr. CX Programs & Automation Manager, you'll own the full lifecycle of net-new AI initiatives across our customer support and operations ecosystem: from identifying the opportunity, building the business case, and driving implementation, through to launch and handoff.

This is a dedicated AI delivery role within our AI & Automation pod. You will not own BAU Zendesk maintenance or queue management. Your job is to ship AI that makes our customers' experience better and our agents' work more effective — and to do it with rigor, speed, and measurable outcomes. Your north star metrics: automation rate, AHT reduction, agent productivity, and customer satisfaction — every initiative you ship should move at least one of these.

This is a salaried, exempt role that is remote eligible, except for the New York City metro area, San Francisco, Los Angeles, Seattle, Boston, Washington, D.C., & Orange County, CA. Below we've reflected the base salary range we would offer for this position in locations with city or state requirements. For those located elsewhere, the actual compensation offered will be based on candidate experience and geographic location. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

Posting range: $130,000 - $160,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits, FSA/HSA, and 401(k)with employer match as well as a generous PTO policy.

A day in the life

• Build and maintain a multi-quarter AI roadmap aligned to CX/Ops OKRs — automation rate, AHT reduction, agent productivity, and coverage — and own prioritization, sequencing, and business case development for each initiative
• Translate CX and Ops pain points into structured AI use cases with clear hypotheses, success metrics, and implementation plans
• Lead delivery in partnership with the Chatbot Strategy Manager, Sr. Manager of Tooling, Analytics, and Engineering
• Drive agent adoption of AI tools (copilot, smart suggestions, AI summaries, auto-tagging) through change management and training
• Design and run experiments and A/B tests to validate AI performance before scaling
• Establish performance baselines and handoff documentation before transitioning live programs to the Sr. Analyst, AI Quality & Continuity
• Partner with Legal, Compliance, and Security to ensure responsible, policy-compliant AI deployment
• Represent CX AI priorities in cross-functional planning and vendor discussions

What we’re looking for

• 7–10+ years in CX operations, support product management, or technical program management
• Hands-on experience launching AI or automation in support environments — Zendesk AI, Intercom Fin, Decagon, or similar
• Strong product thinking: you can take an ambiguous problem, define a clear use case, and build the case for prioritization
• Analytical mindset: comfortable with experiment design, interpreting A/B results, and building performance baselines
• Excellent cross-functional collaborator — you've worked with Engineering, Analytics, Legal, and frontline ops teams to ship AI features
• Comfortable getting hands-on with AI and SaaS tooling — you're not just managing from a distance; you can configure, build, and iterate within platforms like Zendesk AI, Decagon, or similar without needing engineering support for every change
• Experience managing a portfolio of concurrent initiatives

About the role

The Customer Support team at Betterment is key to enhancing our customer-focused product, supporting its users, and is relied on by every team in our organization. As a Customer Support Associate, you like working with people, fixing things, and are a master of the art of the analogy. You understand what it means to be a champion of a brand. You are the voice for customers, and relish providing them with that “wow” moment. You understand what it is like to be a customer, and appreciate going above and beyond to delight people and solve their problems. In this role, you will be joining a tight-knit team that is an integral part of the organization.

Recent graduates welcome! 

This is a salaried, non-exempt role that is remote eligible, except for the New York City metro area, San Francisco, Los Angeles, Seattle, Boston, Washington, D.C., & Orange County, CA. Below we've reflected the base salary range we would offer for this position in locations with city or state requirements. For those located elsewhere, the actual compensation offered will be based on candidate experience and geographic location. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• $42,000 - $50,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits, FSA/HSA, and 401(k)with employer match as well as a generous PTO policy.

A day in the life

• Deliver above-and-beyond customer service and experiences through phone, email, live chat, and social media channels
• Explain complex transactional and investment principles clearly, helping prospects and customers understand the benefits of our products
• Provide end-to-end customer support across all channels, helping customers with account setup, transactions, transfers, and product guidance on investments, goals, and cash offerings.
• Troubleshoot customer issues and concerns, investigating why they happened, and communicating with multiple teams to find rapid resolutions
• Act as the internal voice of the customer, offering insights to all areas of the business to help build a better product. 
• Consistently achieve or exceed channel-specific benchmarks and SLAs for CSAT, handle time, and first contact resolution across phone, email, and chat by delivering clear, empathetic, and accurate support.

What we’re looking for

• Exceptional written communication skills and ability to build rapport - you will speak with our customers through email and in real-time over our live chat feature
• Interest in becoming a subject matter expert in finance and personal investing, including working with our higher-net-worth customers across all product lines.
• Technical savvy, specifically the ability to navigate multiple complex systems simultaneously to respond to customer inquiries
• Problem-solving skills and the ability to take the initiative to use available resources to find an answer to a customer’s problem and resolve escalations 
• Customer service experience, including (but not limited to!) retail, call centers, restaurant industry, or other client relationship management
• Sound judgment, flexibility, and enthusiasm for shaping this evolving team through strong cross-functional partnerships and a willingness to learn the inner workings of Betterment.
• 40 hours per week as standard, may include weekends as required.
• Strong & reliable WiFi connection is required. A laptop and necessary equipment for the role will be provided.  

About the role

The CX Tooling & Innovation team at Betterment is responsible for the systems, AI programs, and automation that power our customer experience. Shipping AI is only half the job — keeping it performing is the other half.

As our CX Automation Performance Analyst, you own the post-launch life of our AI programs. You ensure that what gets launched keeps working, keeps improving, and is well-documented enough that the whole organization can benefit from it.

You'll serve as the primary administrator of net-new AI tooling (VoiceAI, Zendesk AI agents, and others) after launch, owning ongoing configuration, optimization, and performance management. This includes tuning AI agent behavior, updating knowledge sources, adjusting conversation flows, managing prompt configurations, and validating output quality on an ongoing basis.

In your first year, we expect every live AI program to have a performance dashboard with clear KPIs and a regular review cadence, an active optimization backlog producing measurable gains quarter over quarter, complete and current AI documentation being actively used across the organization, and no AI program drifting quietly — degradation is caught early and addressed with a clear plan.

This is a salaried, exempt role that is remote eligible, except for the New York City metro area, San Francisco, Los Angeles, Seattle, Boston, Washington, D.C., & Orange County, CA. Below we've reflected the base salary range we would offer for this position in locations with city or state requirements. For those located elsewhere, the actual compensation offered will be based on candidate experience and geographic location. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

Posting range: $110,000 - $140,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits, FSA/HSA, and 401(k)with employer match as well as a generous PTO policy.

A day in the life

• Build and maintain dashboards tracking performance across all live AI programs — automation rate, containment, AHT, CSAT, and model quality metrics — using tools like Zendesk Explore, Looker, or similar
• Identify performance degradation, intent gaps, hallucination, model drift, and guardrail failures across Zendesk AI, chatbots, ticketbots, and automation workflows
• Own the incident response process for AI quality issues — when performance degrades or a guardrail fails, you triage, escalate, and drive resolution with a clear post-mortem
• Serve as the primary admin for net-new AI tooling post-launch — including VoiceAI platforms, Zendesk AI agents, and any other tools handed off from the implementation phase
• Maintain active optimization backlogs for launched programs, ensuring improvements don't stall after initial implementation
• Drive post-launch iteration in partnership with the Chatbot Strategy Manager and tooling teams, tracking outcomes rigorously
• Own the AI program documentation library: runbooks, flow documentation, QA procedures, training guides, and internal knowledge base articles
• Maintain accurate records of AI program behavior, guardrails, and change history to support compliance and audit readiness
• Partner with the CX AI & Automation Manager during launch phases to establish performance baselines, define QA criteria, and ensure clean handoff documentation
• Build feedback loops from AI performance data to inform product, engineering, and CX leadership decisions — your insights should shape what gets built next, not just what gets fixed

What we’re looking for

• Hands-on experience analyzing performance data from AI or automation tools in a support environment
• Understanding of common AI failure modes — hallucination, model drift, guardrail gaps, and intent misclassification — and the ability to design QA processes that catch them before they reach customers
• Proficiency with data visualization and reporting tools (e.g., Zendesk Explore, Looker, Tableau, or similar) and comfortable writing queries to validate AI performance data
• Strong documentation skills — you write clearly, organize well, and build resources people actually use
• Analytical and detail-oriented: comfortable building dashboards, running QA analysis, and spotting patterns in messy data
• Experience with Zendesk (or comparable CX platforms) and AI tools such as Zendesk AI, Decagon, or similar
• Experience in fintech, financial services, or another regulated industry where AI outputs are subject to compliance review and audit
• A continuous improvement mindset and systems thinker — you see how knowledge structure, prompt design, monitoring, and feedback loops connect, and you're never satisfied with "it launched"

About the role

The AI Platform team enables product teams across Betterment to build useful AI-powered features quickly, enjoyably, and responsibly. As Sr Staff Engineer, you will work with a team of senior/staff engineers delivering an expanding set of AI capabilities as well as shared infrastructure, LLM evaluation frameworks, and internal libraries.

You will help shape and lead the technical direction of our AI product development strategy, working closely with engineering leadership. You will collaborate with product and compliance partners to ensure Betterment's AI capabilities are developed with the rigor that our customers and regulators expect.

By joining us in the early days of our AI product efforts, you will have significant influence over how the organization delivers exciting features into the Betterment product across all lines of business.

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $230,000 - $270,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Tuesday through Thursday, weekly.

A day in the life

• Work with a team of senior/staff engineers building the foundation that enables all Betterment teams to deploy AI features.
• Define and drive Betterment's AI platform strategy – the shared infrastructure, evaluation frameworks, internal libraries, and guardrails that allow product teams to build AI features with confidence and speed.
• Lead high-leverage projects that expand our organization’s AI technical capabilities, where AI organically enhances existing product value.
• Partner with product teams to ship customer-facing AI functionality to production. Develop broad Betterment domain expertise in the process.
• Partner with legal and compliance leaders to scale processes that enable teams to build AI functionality quickly and responsibly within a regulated financial services environment.
• Mentor and grow senior engineers, sharing your experience to expand their impact and accelerate their growth.

What we’re looking for

• A strong technical lead capable of establishing the strategic vision for Betterment’s AI systems while also working hands-on alongside senior and staff IC colleagues to build it into reality.
• Deep expertise in LLM systems, including prompt engineering, agentic workflows, and evaluation systems. 
• Experience operating AI features in production, ensuring quality and auditability via online and offline validation, automated monitoring, and human-in--the-loop oversight.
• Comfort operating at the frontier. The ability and drive to stay current with emerging tools, techniques, and best practices within the rapidly evolving AI ecosystem.
• Clear judgment about when to use AI and when not to, maintaining a grounded, pragmatic perspective on what we should ship to production today.
• Proven track record leading successful projects that affect and development workflows used by multiple teams.
• Fullstack development experience including React, GraphQL, and one or more server-side languages (Ruby, Java, TypeScript, C#, Python, etc.)
• Experience making sound build vs buy decisions.
• Ability to build trust and processes that transcend discipline and team boundaries.
• Principled approach to balancing the need to move quickly today with the need to move quickly tomorrow, with an appreciation of how to meet high standards for customer quality and regulatory requirements.

About the role

The AI Platform team enables product teams across Betterment to build useful AI-powered features quickly, enjoyably, and responsibly. As Sr Software Engineer, you will work with a team of senior/staff engineers delivering an expanding set of AI capabilities as well as shared infrastructure, LLM evaluation frameworks, and internal libraries.

You will help build core pieces of our AI product development strategy, working closely with engineering leadership. You will collaborate with product and compliance partners to ensure Betterment's AI capabilities are developed with the rigor that our customers and regulators expect.

By joining us in the early days of our AI product efforts, you will have significant influence over how the organization delivers exciting features into the Betterment product across all lines of business.

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $170,000 - $205,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Tuesday through Thursday, weekly.

A day in the life

• Work with a team of senior/staff engineers building the foundation that enables all Betterment teams to deploy AI features.
• Help deliver Betterment's AI platform strategy – the shared infrastructure, evaluation frameworks, internal libraries, and guardrails that allow product teams to build AI features with confidence and speed.
• Contribute to high-leverage projects that expand our organization’s AI technical capabilities, where AI organically enhances existing product value.
• Embed with product teams to ship customer-facing AI functionality to production. Develop broad Betterment domain expertise in the process.
• Collaborate with legal and compliance leaders to scale processes that enable teams to build AI functionality quickly and responsibly within a regulated financial services environment.
• Mentor junior engineers, sharing your experience to expand their impact and accelerate their growth.

What we’re looking for

• A contributor capable of establishing the strategic vision for Betterment’s AI systems while also working hands-on alongside senior and staff IC colleagues to build it into reality.
• Experience with LLM systems, including prompt engineering, agentic workflows, and evaluation systems. 
• Experience operating AI features in production, ensuring quality and auditability via online and offline validation, automated monitoring, and human-in--the-loop oversight.
• Comfort operating at the frontier. The ability and drive to stay current with emerging tools, techniques, and best practices within the rapidly evolving AI ecosystem.
• Clear judgment about when to use AI and when not to, maintaining a grounded, pragmatic perspective on what we should ship to production today.
• Fullstack development experience including React, GraphQL, and one or more server-side languages (Ruby, Java, TypeScript, C#, Python, etc.)
• Experience collaborating across discipline and team boundaries.
• An open-minded approach when navigating the tension between moving fast, customer quality, and regulatory requirements.

About the Role

The Senior IT Systems Engineer is a hands-on, senior individual contributor responsible for designing, scaling, and operating Betterment’s core IT systems and infrastructure. This role sits at the intersection of identity, SaaS platforms, endpoint management, and automation, ensuring employees have secure, reliable, and seamless access to the tools they need to do their best work.

As a force multiplier within Corporate Technology, this role establishes standards, builds scalable systems, and reduces manual toil through automation and thoughtful system design. The Senior IT Systems Engineer partners closely with Security, People Operations, Finance, and Engineering to ensure IT systems are secure, auditable, and built to scale with the business.

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

New York City: $120,000 - $145,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly.

What You’ll Do

IT Systems & Infrastructure Engineering

• Design, implement, and maintain identity and access management architecture across the enterprise.
• Own end-to-end employee lifecycle automation, integrating HRIS, identity, and downstream SaaS systems.
• Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, Lumos, Jamf and other business-critical tools.
• Experience administering business system/enterprise apps such as HRIS (ADP, etc.), Finance (Netsuite, Salesforce, ZipHq), Access review/ Spend control  (Lumos)
• Establish and maintain standards for system configuration, access models, and operational ownership.
  
  

Automation & Platform Enablement

• Automate repetitive IT workflows using scripting and infrastructure-as-code approaches.
• Build scalable, self-service processes that reduce support burden and improve employee experience.
• Standardize and codify IT infrastructure and workflows wherever possible to ensure consistency and reliability.
• Experience withlow-code automation platforms: Boomi, Workato, Okta Workflows, Zapier

Device & Endpoint Management

• Manage and scale macOS endpoint fleets, including configuration, patching, security controls, and policy enforcement.
• Own MDM tooling, OS upgrade strategies, and endpoint security posture in partnership with Security.
• Support Windows endpoints where required, particularly for Finance and other specialized functions.

Security & Compliance Partnership

• Implement and enforce IT security best practices across systems and endpoints.
• Partner with Security Engineering and Risk to strengthen MFA, SSO, RBAC, and device trust controls.
• Proactively identify, troubleshoot, and remediate IT-related security gaps and operational risks.
• Support audit and compliance efforts by ensuring systems are well-documented, controlled, and auditable.
• Security-first/minded approach. 
  
  

Employee Experience & Support

• Act as a senior escalation point for IT Support, ensuring predictable availability and high-quality service.
• Document IT standards, policies, and troubleshooting guides to promote clarity and consistency.
• Improve onboarding, offboarding, and day-to-day employee experiences through reliable systems and automation.
  
  

What You Bring

• Bachelor’s degree or equivalent practical experience in Information Systems, Technology, or a related field.
• 6+ years of experience in IT systems engineering, SaaS administration, or enterprise technology operations.
• Deep expertise in macOS administration and endpoint management at scale.
• Strong experience with Okta and modern identity standards including SAML, OIDC, SCIM, and RBAC.
• Proficiency in scripting and automation using tools such as Python, Bash, or similar.
• Demonstrated ability to design, document, and operate scalable IT Systems in a cloud-first environment.
• Strong debugging, problem-solving, and systems-thinking skills.
• Customer-service mindset with a reliable, detail-oriented, and collaborative approach.

Nice to Have

• Experience with infrastructure-as-code tools such as Terraform.
• Familiarity with IT security controls in regulated environments (SOC 2, ISO 27001, SOX).
• Experience supporting high-growth organizations through scale or operational maturity transitions.
• Strong documentation and process-design discipline.
  
  

Don’t meet every single requirement? Research shows that women and people of color are less likely to apply for roles unless they meet every listed qualification. At Betterment, we’re committed to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be the right candidate for this role or another opportunity with us.

About the Role:

On User Trust, you’ll build the systems and experiences that help users, partners, and regulators trust Betterment’s platform. You’ll work on critical capabilities spanning, user privacy and compliance, account access, KYC, risk scoring, login and account recovery, and fraud prevention. 

This role sits at the intersection of security, legal & compliance, risk, and product engineering to deliver scalable, reliable solutions that protect customers, reduce fraud, and support Betterment’s regulatory obligations.

As a staff engineer, you’ll play an instrumental role in designing and implementing complex systems within the team’s domain, guiding your team’s full stack development practices and collaborating with other senior engineering leaders to advance Betterment’s technology and create high performance, reliability and exceptional developer experience.

If you're passionate about delightful customer experiences, building scalable, high-performance web applications and are eager to work in a collaborative, forward-thinking environment, we'd love to have you on our team.

New York City: $200,000 - $238,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly.

What We’re Looking For:

• Experience designing, building, and operating systems for fraud detection, prevention, or risk mitigation in high-trust environments.
• Familiarity with building customer-facing and internal tools that require strong reliability, auditability, and thoughtful handling of risk.
• Exposure to domains involving identity, access, privacy, compliance, financial workflows, or other trust-critical user experiences.
• Track record of balancing user experience, business goals, and control frameworks when building scalable fullstack systems.
• Have proven and recent experience scoping, building, and leading technical projects (and the teams building them) from discovery through release
• Have experience in at least one server-side language - Ruby, Java, C#, C++, Python. (we use Ruby on Rails)
• Have experience building interactive web applications using modern Javascript frameworks (we use React)
• Have a strong understanding of appropriate technical design, architecture, and other complexity in building web applications
• Have experience gathering inputs, building consensus, and making technical decisions in an inclusive manner
• Have experience communicating effectively with technical and non-technical colleagues across different roles, teams, and lines of business
• Have a commitment to upskilling teammates through feedback, pairing, and mentorship
• Have a passion for software engineering, and for creating what doesn’t exist
• Know how to make the tradeoffs required to ship without compromising quality
• Realize that automated tests are a worthwhile investment
• Appreciate agility and pragmatism in software development
• Thrive in a startup environment

About the Role:

The IT team works closely with all Betterment employees and across all of the technologies they rely on every day. We are responsible for access management, SaaSops, traditional software, hardware, and the networking infrastructure at our offices. We are committed to automating as much as possible to make it easier for our staff to support themselves, while still providing them white-glove service. We are always looking at the latest tech to see how we can incorporate it into the business and working with Procurement to roll it out to staff. We work closely with Security to make sure our staff is kept safe through our Mac-based management tool. We know the right tools and automation are a force multiplier for the continued success of a fast growing business.

As an IT Support Technician, you will provide second-line support and act as an escalation point for our IT Support Associates. You’ll troubleshoot complex requests, manage hardware deployments, administer SaaS platforms, and lead onboarding sessions. This role requires strong documentation skills and the ability to work independently on recurring IT operations.

This role is based out of our NYC office.  Below we've reflected the base salary range we would offer for this position.  Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $82,500 - 96,500

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits, FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy.  For this role, we require in office attendance.

A Day in the Life: 

• Own support requests in Zendesk with clear and thorough documentation
• Act as an escalation point for IT Support Associates (L1)
• Troubleshoot access issues, SaaS applications, email group management, and hardware diagnostics
• Procure, configure, and ship laptops and accessories to staff
• Identify and escalate trending issues to the appropriate teams
• Assist with inventory tracking and asset tagging for IT-owned hardware and software licenses (e.g., laptops, cameras, TVs, mics, mobile devices)
• Lead new hire onboarding sessions and provide 1:1 technical support
• Support and troubleshoot A/V systems in conference rooms
• Coordinate user provisioning and deprovisioning during onboarding and offboarding
• Provide internal training and documentation to improve team knowledge
• Participate in the on-call rotation to support business continuity
• Pursue professional development by attending conferences, training, or certifications

What We’re Looking For:

• Minimum 2 years of experience supporting a macOS environment, with a strong emphasis on white-glove support
• Strong documentation and communication skills
• Demonstrated ability to lead user onboarding sessions
• Experience managing SaaS platforms, including Okta, Google Workspace, and Office 365
• Troubleshooting skills for hardware, macOS, iOS, and Android devices
• Ability to educate users on resolving basic IT issues independently
• Experience with A/V systems, Zoom Rooms, and conference displays
• Familiarity with the administration of management and productivity platforms, including:
  • Ticketing systems (e.g., Zendesk)
  • Okta, Office 365, Slack, Google Workspace
  • Confluence, GitHub, Creative Cloud
• Comfortable with basic networking and remote troubleshooting
• Ability to exert up to 50 pounds of force frequently to lift, carry, push, pull, or otherwise move objects

Nice to Haves:

• CompTIA A+, BetterCloud, or Okta Certified Professional certification
• Experience with JAMF, Meraki, or similar management platforms
• Experience working with e-waste vendors
• Experience with asset management and license tracking systems

About the Role

Betterment's mission is to make people's lives better through smarter financial tools, and protecting that trust is where security comes in. As Engineering Manager of Detection Engineering, you'll lead the team responsible for building and operating Betterment's security detection capabilities. You'll own the strategy and execution for how we detect threats across our cloud infrastructure, SaaS ecosystem, and product, giving your team the direction and support they need to do their best work.

You'll partner closely with Security Engineering, IT, Risk, and Engineering leadership to mature our detection program, balancing the delivery of new capabilities with the operational rigor our customers and business depend on. You'll be a hands-on leader who can go deep on the work while also driving the roadmap, growing your team, and translating security priorities into engineering outcomes.

This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $175,000 - $215,000

This job may also be eligible for variable compensation in the form of a company incentive bonus. 

A Day in the Life:

• Detection Program Strategy: Help own, drive, and execute the Detection Engineering roadmap, balancing new capability development with the operational health of existing systems, including driving threat-informed, TTP-aligned detection development across the team.
• Detection Quality: Work with engineers and the business to maintain and refine the measurement framework for detection health, coverage, precision, false positive rates, and safe rollout practices, holding the team to a continuously improving bar.
• Threat Modeling: Set expectations for how the team engages with engineering and infrastructure partners on new systems, ensuring D&R requirements (telemetry, threat models, response playbooks) are defined before systems ship.
• Incident Response Leadership: Lead or oversee the team's response to security incidents, ensuring clear ownership, fast time-to-contain, and strong post-incident review practices.
• Team Leadership: Lead, mentor, and grow a team of detection engineers, investing in their craft and careers.
• External SOC Partnership: Partner with our external SOC to define scope, improve triage quality, and identify opportunities to hand off well-defined alert handling.
• Cross-functional Collaboration: Collaborate with IT, Risk, Compliance, and the broader Security Engineering team to understand security priorities and translate them into engineering work. Represent Detection Engineering across the organization, making security work legible to non-security teams and building strong stakeholder relationships.
• Engineering Quality: Hold a high bar for engineering quality, automated testing, proper observability, documented runbooks, and maintainable code.
• Compliance: Lead the team through audits (SOC 2, ISO 27001, etc.), ensuring detection infrastructure supports compliance evidence and control requirements.

What We're Looking For:

We are seeking a team member with 7+ years in security engineering or operations, with 2+ years managing security or detection engineering teams including senior engineers.

• Player-Coach: A track record as a true player-coach, comfortable going deep on technical problems while also leading people and programs.
• Detection Expertise: Strong background in SIEM platforms (Splunk preferred), detection-as-code practices, and threat-informed detection development including familiarity with adversary TTPs and frameworks like MITRE ATT&CK.
• Incident Response: Experience leading or overseeing incident response, including establishing IR playbooks and driving post-incident review practices.
• External SOC: Experience working with or managing an external SOC, including defining escalation paths and performance expectations.
• Cloud & Tooling: Familiarity with cloud environments (AWS), endpoint security (CrowdStrike or similar), and identity platforms (Okta or similar).
• Engineering Quality: Passion for engineering quality, you hold the team to the same standards as any product engineering team.
• Compliance: Experience collaborating with Compliance, Risk, and Audit teams on security controls and evidence collection.
• Communication: Clear, direct communicator who can translate security context for technical and non-technical audiences alike.

About the Role

As a Senior Engineering Manager on the Betterment SRE team’s Developer Experience squad, you’ll collaborate closely with engineering teams across the company as your squad guides an engineer’s journey from commit to production, empowering developers with a collection of development tools, streamlined workflows, and fast and efficient feedback loops.

You’ll develop and own a mission-aligned roadmap and manage its execution with your team. You’ll also partner with engineers on your team and beyond to identify and advocate for work that will allow our engineers to continue executing at a high level. You’ll play a crucial role in balancing delivery of new capabilities alongside system stability and scale, all while helping mentor and grow a team of amazing engineers.

At Betterment, our Site Reliability Engineering squads empower and enable the entire engineering organization through a depth of experience in driving the engineering standards of the organization. They influence and shape a technical future that’s qualitatively better than our status quo. Our SRE squads and the broader Platform org work closely with product teams to deliver infrastructure and tooling that enables us to deliver value to Betterment's customers and clients. Members of this team have a love for solving interesting technical challenges and improving the lives of our developers in ways that move our engineering organization and the business forward. You’ll be a part of a team that’s tackling difficult questions of scale, architecture, and interaction.

This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $210,000 - $240,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Tuesday through Thursday, weekly.

A Day in the Life:

• Oversee the development of semantically rich abstractions for every aspect of the development process, making it easier for our developers to commit, test, build, deploy, and observe code.
• Build and maintain frameworks, tools, and infrastructure that enable our engineering teams to run faster and build better.
• Guide teams in effectively leveraging AI-powered development tools and help integrate AI capabilities into developer workflows, where they add value.
• Lead and mentor engineers on Betterment's senior-leaning DevEx squad.
• Establish strong lines of communication with stakeholders to understand and deeply support the needs of the engineering teams building products across all business lines and divisions of Betterment.
• Inspire and maintain a strong, equitable engineering culture founded on transparency, inclusivity, mentorship, and collaboration.
• Continuously innovate and seek out ways to meet the near- and long-term strategic needs of our complex org.
  
  

What We’re Looking For:

• Expertise in software development toolchains and environments, CI/CD pipelines, SLIs/SLOs, and Observability.
• Experience with hands-on managing, mentoring, and inspiring a team of talented engineers, including senior engineers. Demonstrated success as a true player-coach is a must. 
• Experience building important, high production-value software where quality and correctness matters while preserving a nimble, fluid, highly productive culture and workflow.
• Experience leading execution of large team projects and execution of smaller concurrent projects in partnership with senior engineers.
• Familiarity with AI-assisted development tools and a curiosity for exploring how AI can enhance developer productivity and code quality.
• A real passion for software engineering and improving the developer experience.
• Experience collaborating with other engineering teams, product managers, subject matter experts, and non-technical stakeholders.

About the role

Betterment at Work is an award-winning 401(k) solution that works as hard for your money as you do to earn it. Betterment for Advisors provides a cutting-edge custody platform that empowers financial advisors to enhance their wealth management services. We’re seeking ambitious, enthusiastic individuals to join our BDR team, supporting either our 401(k) or Custody businesses. In this role, you’ll drive top-of-funnel growth through outbound prospecting in a fast-paced, activity-heavy environment. You’re a tech-savvy seller who loves building connections - whether you’re helping a business upgrade its 401(k) experience or introducing financial advisors to tools that make managing client assets easier. We’re headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office, with no required office days during the summer and winter holidays).

This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $60,000-65,000 + Commission

A day in the life

• Generating new opportunities using outbound tactics (email sequences, cold calling, LinkedIn, etc)
• Identifying, targeting and nurturing potential outbound opportunities by creating new target lists and always being one step ahead of trends
• Understanding the need of prospects and communicating them clearly to Account Executives 
• Clearly articulating Betterment’s value proposition and products to prospects in specific verticals
• Meet and exceed meeting set and meetings held goals
• Ensure effective and consistent use of Salesforce 
• Provide “voice of the client and industry” to marketing and product management to drive roadmaps
• We are a close knit team - we work hard, collaborate to get things done and celebrate our wins!

What we’re looking for

• No experience required but if you’ve worked in any role that involves outreach and relationship building, you’ll be set up for success here.
• B2B tech/SaaS sales experience as an SDR/BDR is a plus 
• Curiosity and interest for financial products and retirement planning 
• Demonstrated track record of high performance 
• High energy and willingness to learn
• Strong oral and written communication skills with even stronger listening skills
• Relentless in your pursuit of success and are willing to put in the extra effort to achieve your goals
• Experience with sales technology stack- Outreach, Salesforce - is a plus

About the Role:

We are looking for an information security professional with 2+ years experience in technology operations, technology audit, or GRC. The successful candidate in this role will perform a variety of governance, risk, and compliance activities related to security. Examples of assigned activities will include perform risk assessments for SaaS applications, consulting with application owners to apply strong logical access controls, monitoring and reporting on the timely remediation of vulnerabilities, or gathering evidence to support audits or examinations.

As a technology-driven financial services company, managing information security risk is critical to the trust that we foster with our clients, investors, and regulators. This role will operate within our Govern & Control team, which is a small independent (second line-of-defense) team which is integrated with the broader security program. The role reports to the Director of Information Security, and works closely with the security teams within engineering, lines of business throughout the company, and other risk management teams including Compliance and Legal.

This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $115,000-$125,000
  
  

This job may also be eligible for variable compensation in the form of a company incentive bonus. 

A Day in the Life:

• Operates assigned risk management processes such as vulnerability monitoring, due diligence questionnaire completion, audit or examination evidence gathering. A number of AI and automation tools will be available to facilitate increasing efficiency and scale in this work over time. The role will have some flexibility for specialization among the team.
• Perform application-level risk assessments by interviewing and documenting the key business processes and risks related to an application, and providing guidance regarding strong logical access controls to reduce risk. When appropriate, document issues and foster management attention related to remediation for control deficiencies.
• Perform due diligence or ongoing monitoring activities to evaluate security risks introduced through third-party relationships or applications or tools used by employees.
• Contribute to security awareness training or phishing simulation activities for training of employees and contractors.
• Gather data and ensure management attention towards key risk indicator (KRI) metrics for security. 
• Monitor assigned issues through regular follow-up and reporting to ensure management attention and timely remediation.
  
  

What We’re Looking For:

We are seeking a team member with 2+ years experience in technology operations, technology audit, or GRC. They will be a significant contributor to the security program.

The following skills/competencies are required:

• You’ve operated security controls in an IT operations role, or served as a Staff or Senior-level auditor (in public accounting or internal audit), or previously worked in a security role successfully.
• You have knowledge and familiarity with the principles of security risk management, including the CIA triad, design and operation of controls, and one or more control governance frameworks.
• You have a familiarity with security controls applicable to cloud computing and third-party SaaS applications, including logical access management processes, third-party due diligence and monitoring, and more
• You have experience learning new skills, including through research and the use of AI and automation.

About the role

Betterment’s mission is to empower people to do what’s best for their money so that they can live better. We’re looking for a Senior Product Designer for our rapidly-growing Betterment at Work platform, which provides modern financial benefits for today’s diverse workforce, empowering small-to-medium-sized businesses to attract and retain happy employees. You’ll lead projects that focus on the experiences of retirement advisors, as well as employees saving and planning for retirement on our award-winning web and mobile apps.

At Betterment, we hire designers who are passionate about personal finance, and building intuitive, delightful experiences for customers to manage their money. You approach problems holistically, and are self-motivated, learning new skills quickly, with a sense for what you’ll develop next. We seek out folks who are talented and eager to both learn from their colleagues and help make them better. As a design team, we're focused and always strive for excellence.

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $135,000-$170,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits, FSA/HSA, and 401(k)with employer match as well as a flexible PTO policy.  For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly.

A day in the life

• Serve as design lead, building end-to-end experiences across the employee and advisor platforms and owning all aspects of design for your projects from inception through launch
• Contribute to product strategy by identifying new opportunities, generating innovative solutions, crafting intuitive and efficient designs, and improving existing features
• Define the design of AI-powered features within the Betterment at Work platform, shaping how they make retirement planning more intuitive and personalized for employees and advisors alike
• Partner with product management, engineering, and many others, working closely in cross-disciplinary teams across business-to-business and consumer-facing product areas
• Make informed, data-backed design decisions by leveraging research, sales data, customer insights, usability principles, and analytics
• Leverage AI tools across your design workflow, using them to sharpen problem framing, accelerate exploration, and prototype ideas faster—bringing judgment to know when and how to apply them effectively, and sharing learnings with the broader team
• Invest in your craft as part of a talented, supportive design team that values open feedback and works toward a unified customer experience across all touchpoints

What we’re looking for

• 4+ years of relevant experience as a Product Designer (previous titles may have been different)
• Portfolio of extraordinary product design work across web and mobile, with proven customer and business impact
• Experience leveraging research, usability testing, and analytics to determine user problems, and inform decisions
• Exceptional communication and collaboration skills; ability to align diverse stakeholders
• Strong organizational abilities, adept at managing multiple projects and timelines
• Strategic approach to design that clearly connects to business and user outcomes
• Curiosity about and experience with AI tools in your design process, and a desire to help the team develop shared practices as the space evolves
• Experience working within established accessible design systems and evolving when appropriate

About the role

As an Engineering Manager in Broker Dealer, you'll help balance on-time delivery of new features alongside system stability and scale, all while helping mentor and grow a team of talented engineers. Broker Dealer is the core of the Betterment platform. On a busy day, we securely move millions of dollars through the Betterment system and ensure each transaction flows through a complex series of risk checks for strict regulatory compliance. Every ounce of efficiency and intelligence we pour into this system translates into more value for our customers. We’re looking for an Engineering leader to contribute to answering our most difficult backend scaling, software design, and optimization questions. This role will be overseeing a team of individual contributors, and will work closely with other engineering managers in Broker Dealer. While we don’t expect you to code on a daily basis, we do expect you to quickly familiarize yourself with the tech stack, codebase and specific business domains so that you can better support the team’s mission and deliver meaningful business impact. 

This role is based out of our NYC office. Below, we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and interview performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $210,000 - $245,000 

We offer a competitive equity package, health, dental and vision benefits, and a 401(k) offering with employer match as well as flexible PTO policy. This job is eligible for variable compensation in the form of a discretionary company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly

A day in the life

• Manage a team of 6-8 backend engineers who build innovative trading technology that powers our investing products.
• Foster career development and align roadmap opportunities with each engineer’s growth interests, keeping them technically engaged.
• Cultivate a team culture that values agility, accountability, constructive feedback, and celebrates successes.
• Be a hands-on technical mentor by regularly diving into the codebase, participating in code reviews, partnering with stakeholders to shape solutions, and driving effective technical decision-making.
• Champion maintainability and reliability by advocating for the long-term stability of the technology your team builds.
• Balance the need for speed of delivery with the importance of correctness and quality in every project your team undertakes.
• Continuously refine team processes and practices to deliver high-impact, high-quality outcomes for the business and ensure the appropriately engineered solutions.
• Develop deep domain and industry knowledge to be a highly effective partner across internal and external stakeholders.
• Collaborate closely with Product, Engineering, Operations, Legal and Compliance teams to ensure we consistently deliver the right sized solutions to the right problems.

What we’re looking for

• 3+ years of experience in formal Engineering Management of direct reports.
• 8+ years of experience in building and maintaining backend distributed systems using Java or a similar strongly typed programming language.
• Experience managing, mentoring, and inspiring talented engineers, guiding them toward excellence in both professional growth and project outcomes.
• A proven track record to rapidly close knowledge gaps, enhancing productivity and establishing trust within the organization.
• A history of fostering accountability and ownership, motivating teams to take initiative and consistently deliver right sized solutions. 
• Experience cultivating high-performing teams that focus on speed of execution and the rigor to maintain quality.
• Ability to adjust leadership style to meet the evolving needs of the team and the business.
• Effective collaborator capable of working with other engineering teams, product managers, subject matter experts, non-technical stakeholders and third party vendors to build and ship high quality software.
• Ability to translate business strategy into Engineering initiatives that drive delivery of meaningful outcomes.

About the role

Betterment's mission is to empower people to do what's best for their money so that they can live better. As a Group Product Manager within the Broker/Dealer organization, you will own and shape the product strategy for our trading and market data systems. Together, these domains underpin the every day management of over $55 billion in client assets across three investing lines of business. Your mandate spans all three of the Broker/Dealer's core priorities:

• Enable Growth - We must enable our business lines to ship new revenue-generating products that delight our customers.
• Maximize Efficiency - We strive to make our software better and build automation to prevent mission-critical teams from doing repetitive, manual workflows.
• Minimize Risk - Our clients have trusted us with their savings, and the durability of our systems need to reflect that responsibility.

You’ll be responsible for setting the long-term vision for how Betterment builds and scales its back-end investing platforms to empower our clients to make the most of their money. This includes owning the strategic direction of core systems including Trade Execution, Portfolio Management, Security Master, and our broader Market Data infrastructure. In this player/coach role, you will manage and closely partner with PMs embedded in these domains and others across the organization. You’ll bring technical expertise in securities management and trading functions, strong judgment under ambiguity, and the communication skills to navigate both deep engineering conversations and executive-level strategic discussions.

This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $187,000 - $214,000
  
  

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.

A day in the life

• Oversee product teams responsible for our trading and market data functions, fundamental to our role as a trusted wealth manager for clients 
• Deeply understand our target clients and serve as their advocate when making back-end decisions that impact the front-end experience
• Define the multi-year vision for how our platform should evolve to meet growing business needs and architectural goals, including new asset class support, real-time data expansion, and added security classification models
• Partner with engineering leadership and stakeholders to balance roadmap priorities across all three lines of business: retail clients, advised clients, and 401(k) participants  
• Manage PM(s) embedded in the trading and market data domains, providing strategic direction, development feedback, and organizational context to help them succeed
• Support engineering teams during standups, planning meetings, and retros
• Develop success metrics for your product area, create tracking plans, and clearly communicate how prioritized work impacts those metrics.
• Collaborate with numerous partners, such as Capital Markets, Custody, Investing, Operations, and Legal & Compliance, to navigate complex client situations and stay ahead of regulatory obligations

What we’re looking for

• Product management experience at a financial services or financial technology company with a focus on back-end systems and applications
• Deep expertise in and passion for financial concepts such as portfolio management, order routing, trade execution workflows, FIX protocol, and securities data management
• Strong storytelling skills to distill advanced Broker/Dealer concepts into accessible information for partner organizations, stakeholders, and executives alike
• Technical fluency: able to engage meaningfully with engineers on systems design, data modeling, and architectural tradeoffs 
• Experience managing or mentoring other PMs, with a track record of growing product talent and maintaining strategic coherence across a multi-team domain
• Creative problem-solving skills to deliver innovative functionality within regulatory and technical constraints.
• A self-starter with proven success in launching products in collaboration with a broad set of stakeholders

About the role

At Betterment, our software helps customers navigate the most important milestones in their financial lives. From saving for a first home to planning for retirement, hundreds of thousands of people trust us to invest and save on their behalf. As an Engineering Manager, you will play a critical role in shaping these experiences by leading a team dedicated to making saving and investing simple, accessible, and impactful.

We take pride in delivering high-quality, intuitive user experiences, and we are seeking a technical leader who can inspire, guide, and grow our engineering team. In this role, you will balance strategic vision with hands-on leadership while ensuring excellence in both quality and execution, all in service of helping our customers achieve financial wellness.

As an Engineering Manager on this team, you’ll help lead us through a period of growth and maturation. You’ll collaborate closely with product, engineering, and cross-functional leadership to execute on a mission-aligned roadmap with your team. You’ll also get the opportunity to lead and contribute to projects while driving operational excellence in everything we do. Along the way, you’ll navigate the intricacies of our evolving domain and partner with other engineering leaders and stakeholders of diverse backgrounds. Just as importantly, you’ll mentor and grow a team of talented engineers, empowering them to deliver their best work.

This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly. The base salary range offered for this position is reflected below. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.

• New York City: $170,000 - $230,000

This range reflects the salary range across multiple levels. The actual salary offered will depend on the candidate's qualifications and demonstration of experience.

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly.

A day in the life

• Lead and manage a team of engineers who work in a full-stack ecosystem.
• Serve as an effective player-coach, using direct project leadership and contributions to gain first-hand expertise into the world of financial wellness.
• Build things people love. Our goal is to delight our customers whenever possible. Sleek design, simple user experience, and access to sophisticated advice.
• Collaborate with product managers, staff engineers and subject matter experts to make sure the team is always building the right stuff and doing so thoughtfully.
• Inspire and maintain a strong, equitable engineering culture founded on transparency, inclusivity, mentorship, and collaboration.
• Drive roadmaps, mitigate risks, and ensure the team is continuing to deliver towards the business goals

What we’re looking for

• Experience leading and contributing to full-stack web engineering projects. Our primary web application is built in Ruby on Rails, but we build our newest web interfaces using a combination of React and GraphQL. Other server-side languages, like Java or Python could be a good foundation
• Experience with establishing and upholding team culture through healthy team norms, processes, and inclusive practices.
• Experience with hands-on managing, mentoring, and inspiring an established team of talented engineers.
• Experience leading execution of large team projects and execution of smaller concurrent projects in partnership with senior engineers.
• Experience building important, high production-value software where quality and correctness matters while preserving a nimble, fluid, highly productive culture and workflow.
• A passion for developing your reports and helping craft opportunities for them to grow into continually more impactful team members.
• A love of software engineering and a willingness to get into the code to better understand the  sophisticated business domains we work in.
• Experience collaborating with other engineering teams, product managers, subject matter experts, and non-technical stakeholders.
• Experience partnering with stakeholders in your area to produce roadmaps for your team.
• Experience setting and holding your team accountable to ambitious goals.

About the role

The Firm Operations Team at Betterment oversees and operates Betterment’s broker-dealer entity that safeguards over $65B in assets for over one million customers. The team is responsible for firm-level dividend and corporate action processing, reconciliations, design and operation of internal controls, and regulatory and financial reporting to maintain compliance with relevant FINRA and SEC financial responsibility rules.

The team works collaboratively across departments to improve and automate processes, as well as owns the relationships with various third parties including the broker-dealer’s auditors, clearing firm, and banking institutions.

As Senior Manager of Broker-Dealer Financial Operations and Controls you will play a pivotal role in overseeing and managing all financial and operational aspects of our broker dealer business. You will collaborate cross-functionally to ensure compliance with industry regulations, maintain accurate financial records, and optimize operational processes to support our growth.

This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $135,000 - $160,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.

A day in the life

The ideal candidate for this role will possess a strong understanding of broker-dealer operations, financial reporting, and regulatory compliance, particularly in financial services and technology. They are comfortable in a spreadsheet, talking to auditors and regulators, and working with our Product and Engineering teams to build out new products. On any given day you will:

• Complete and oversee daily reconciliations, investigating and resolving any breaks
• Monitor firm liquidity and net capital, overseeing all transactional processes including money movements and securities processing
• Enhance, implement, and execute against additional controls related to broker dealer compliance
• Work with the FINOP to prepare and file weekly, monthly, and annual reporting, such as Reserve Calculations, Net Capital Computations, and year-end financial packages 
• Act as main counterpoint with auditors for our annual broker-dealer reviews

What we’re looking for

• Bachelor’s or Master's Degree in Accounting
• CPA License Series 27 or ability to rapidly obtain
• Minimum of 5+ years of accounting experience in public accounting, preferably in audit
• Experience working with a FINOP at a broker-dealer or clearing firm is a plus
• Strong experience with financial reporting
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Exceptional communication skills, both written and verbal

About the role

Betterment is looking for a Customer Support Specialist, Finance Advice to join our Human Advice team — a group of top-notch, customer-facing professionals focused on serving our high-value clients. This team does more than resolve issues; they deliver exceptional, personalized experiences that delight customers and help them feel confident in their financial journey.

As a member of our Tier 2 Support Team, you will use your FINRA licenses to provide thoughtful, compliant servicing and financial guidance to clients at key milestones in their retirement and wealth management journeys. You will engage with clients via phone and email, helping them navigate our platform, understand the products and portfolios, and make informed decisions—always with a focus on quality, clarity, and impact.

This is a salaried, non-exempt role that is remote eligible, except for the New York City metro area, San Francisco, Los Angeles, Seattle, Boston, Washington, D.C., & Orange County, CA. Below we've reflected the base salary range we would offer for this position in locations with city or state requirements. For those located elsewhere, the actual compensation offered will be based on candidate experience and geographic location. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• $54,000 - $65,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits, FSA/HSA, and 401(k)with employer match as well as a generous PTO policy.

A day in the life

• Serve as a licensed resource for clients, providing expert guidance on portfolios, tax-advantaged strategies, and platform features while helping maximize adoption and engagement across their financial journey
• Deliver tailored, white-glove support via phone and email that is clear, professional, and empathetic to a client’s unique needs
• Remain in compliance with Betterment’s financial advice philosophy and standards
• Handle client escalations with professionalism and compassion, with a focus on retention and customer win-back
• Work cross-functionally to find resolutions, share client feedback, and improve tools and processes to enhance the overall Betterment experience for our highest-value users
• Respond to posts requiring customer support intervention or reputation management on the r/Betterment subreddit

What we’re looking for

• Active FINRA Series 65 license (or equivalent ie. Series 66) 
• 2–4 years of experience providing direct support or guidance in a financial services environment
• Strong communicator with the ability to explain complex financial concepts clearly and empathetically
• Solid understanding of investment products, retirement strategies, and advisory principles
• Organized and detail-oriented with excellent time management and follow-through
• Comfortable navigating multiple tools and systems in a fast-paced, client-focused setting

About the Role:

We are seeking a Sr. Manager, Workplace Experience to lead our in-person and virtual workplace strategy and operations. Reporting to the Sr. Director, HR & Workplace Experience, you will oversee day-to-day operations at Betterment’s HQ in NYC and ensure an exceptional employee and visitor experience.

You will develop and scale processes, programs, and policies that support our growing workforce. Acting as a thought partner to Leadership, you will align engagement strategies with business priorities, identify gaps, and implement high-impact, employee-centric solutions that enhance key moments across the employee experience.

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $120,000 - 140,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly.

A Day in the Life:

• Create a positive and stimulating environment in line with Betterment’s culture and values
• Serve as a primary point of contact for staff and vendors, and lead employee programming, events, and communications that strengthen community and connect distributed teams to Betterment’s mission 
• Lead the design of company events like happy hours, company updates, holiday celebrations, wellness activities and more
• Craft a repeatable framework or playbook for maintenance and operations that ensures our workplaces will operate at the highest functionality possible
• Contribute to and manage workplace operating expense forecast and capital plan for construction and design projects in coordination with long-term headcount and location forecast from Finance and People Partners
• Oversee day-to-day office operations, including visitor management and shipping/receiving mail and packages, ownership of food and beverage programs, and workplace safety protocols. 
• Supervise all facilities-related issues including property management, security, janitorial, and repairs as needed 
• Ensure best in class approach to defining, measuring and assessing employee experience and follow up action planning, working in strong partnership and collaboration across the People Team to bring this to life
• Manage office renovations and moves as needed, working with internal and external partners to ensure all parties are aligned on plans

What We’re Looking For:

• 5+ years of experience leading office management and developing a direct team, driving strong performance outcomes
• Extensive experience supporting in-office and remote employees
• Experience leading office budgeting, furnishing, office operations, vendor management, and maintenance
• Passion for excellent customer service and delivering on small details while maintaining focus on the long-term big picture
• Experience with forecasting, adhering to budgets and managing costs
• Skilled in incident management and emergency/crisis response teams and efforts
• Ability to communicate and partner with multiple stakeholders including senior executives to get things done
• Experience working in corporate or high-growth settings with direct real estate experience (including office moves, renovations and buildouts), providing leadership in site selection, design and construction

About the role

The Senior Director, Talent Acquisition will set the vision and direction for Betterment’s recruiting function, ensuring we attract, hire, and retain exceptional talent as we scale. This leader will partner closely with People team leaders and cross-functional stakeholders to design and execute a cohesive recruiting strategy, while driving operational excellence, strong analytics, and inclusive hiring practices.

This role blends strategic leadership with hands-on oversight of recruiting execution, systems, and planning, and serves as a trusted advisor to the Chief People Officer and senior leaders across the business.

This role is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $200,000 - $220,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly.

What You’ll Do

• Own the Recruiting roadmap in partnership with the Recruiting team, including prioritization, resourcing, ownership, and execution
• Set the vision and strategy for Talent Acquisition in alignment with business goals and workforce plans
• Drive alignment and buy-in across cross-functional and departmental stakeholders to ensure successful delivery of recruiting initiatives
• Translate business needs into scalable recruiting strategies that support both near-term hiring goals and long-term growth
• Delegate recruiting projects and initiatives based on recruiter capacity, level, and specialty
• Own delegation of open roles aligned to the hiring plan and ensure appropriate coverage across the team
• Monitor progress against hiring goals and proactively flag risks, tradeoffs, and mitigation plans to the Chief People Officer and key stakeholders
• Personally manage senior-level or specialty searches, as needed
• Drive alignment and buy-in from hiring managers and cross-functional partners to advance inclusive hiring outcomes
• Ensure the Recruiting team produces high-quality quarterly analyses and strategic recommendations
• Use data and market insights to inform hiring strategy, prioritize investments, and influence senior leadership decisions
• Ensure recruiting systems and tools effectively support business needs and recruiting strategy at each stage of scale
• Lead evaluation, optimization, and adoption of recruiting technologies to improve efficiency and experience

What We’re Looking For

• 12+ years of progressive experience in Talent Acquisition, with experience leading and scaling high-performing recruiting teams 
• Proven experience building and executing enterprise-level recruiting strategies in a fast-growing, technology-driven organization
• Track record of translating business strategy into actionable recruiting roadmaps and measurable outcomes
• Deep expertise in recruiting operations, analytics, and systems, including ATS and related recruiting technologies
• Hands-on experience overseeing senior-level, executive, and specialty searches
• Demonstrated success designing and operationalizing inclusive hiring strategies with measurable impact
• Experience developing, coaching, and retaining recruiting team 
• Exceptional judgment, communication, and prioritization skills in complex, fast-paced environments

About the role

As a Sr. Payroll Integration Specialist you will be responsible for ensuring our clients have a successful and timely experience when facilitating data flows between their payroll provider and Betterment. You will serve as a guide and a resource for clients who integrate their payroll systems with Betterment’s employer benefits platform. 

This role partners closely with internal teams such as Client Experience, Product, Engineering, Compliance, and Onboarding. The ideal candidate has strong client-facing, payroll subject matter, problem-solving, and Excel skills. 

This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $99,000 - $110,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.

A day in the life

• Directly interface with clients when setting up their payroll integration or managing their payroll data files into the Betterment platform
• Develop an in-depth understanding of payroll provider integrations and audit incoming payroll data for accuracy and completeness
• Use effective problem-solving and decision-making skills to navigate and troubleshoot issues
• Accurately evaluate data discrepancies and work independently to make appropriate adjustments, with the understanding that they impact our client’s payroll and their employees’ paychecks
• Communicate professionally to both internal and external stakeholders while focusing on needs-driven solutions
• Contribute to our team’s knowledge base of payroll systems and their integrations with Betterment
• Identify opportunities for continuous improvement and scale

What we’re looking for

• 4+ years of experience with common HRIS vendors like ADP, Gusto, & Rippling
• Working knowledge of API connectors and SFTP file feeds 
• Advanced proficiency in Microsoft Excel
• Ability to influence stakeholders with competing priorities to focus on bringing critical projects to completion 
• Exhibits true ownership and ensures results are achieved. Strives for measurable, high-quality and timely results
• Aptitude for learning, creating, and iterating rapidly
• Excellent written communication skills and ability to build rapport - you will speak with our clients through email and over the phone
• Experience working with retirement plans or payroll providers, and a general understanding of the laws and regulations which govern the industry
• Experience working with CRM and project management systems (For example: Zendesk, Salesforce, Asana, etc.)

About the Role

The Accounting team at Betterment is responsible for maintaining the accuracy, integrity, and timeliness of the company’s financial information. The team collaborates with partners throughout the organization to ensure financial results are reliable, compliant with US GAAP, and reflective of Betterment’s business performance. Accounting plays a critical role in supporting company growth by managing the close process, enabling informed decision-making, and driving process improvements that align with Betterment’s evolving products and operations.

As part of this collaborative, high-performing team, you’ll contribute to strengthening Betterment’s financial foundation, helping scale our accounting processes, support audits and compliance efforts, and deliver high-quality financial insights to leadership.

This role is based out of our NYC office and we require in office attendance Monday through Thursday, weekly. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $145,000 - $168,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.

A day in the life

• Help manage the monthly, quarterly, and annual financial close processes, ensuring not just accuracy, but high-level synthesis of results for leadership.
• Assist in the preparation, review, and analysis of journal entries, account reconciliations, and fluctuation analyses across general ledger accounts in accordance with GAAP
• Maintain the integrity of Betterment’s financial results by managing close deliverables, resolving issues proactively
• Architect and champion process improvements and internal controls that allow the finance function to scale with company growth and maturity.
• Act as a primary financial consultant to Operations, Product, Marketing, and Legal, ensuring accounting alignment on all major initiatives.
• Lead the implementation of complex US GAAP guidance for new revenue streams, product launches, and sophisticated vendor agreements.
• Serve as a key point of contact for external auditors during interim and year-end audits, ensuring audit readiness and effective communication
• Contribute to the growth of the accounting team by providing guidance and mentorship, constructive feedback, and opportunities for skill development

What We’re Looking For

• Bachelor’s degree in Accounting or Finance
• 8+ years of accounting experience, with evidence of assuming roles of greater responsibility
• Certified Public Accountant (CPA) or equivalent
• Strong knowledge of US GAAP with the ability to clearly explain accounting concepts to both financial and non-financial stakeholders
• Proven attention to detail and analytical thinking, paired with strong project management and execution skills
• A proactive, detail-oriented mindset and the ability to thrive in a fast-paced, collaborative environment

Nice to have

• Experience in technology and/or financial services industries
• A mix of Big 4 public accounting and private company work experience
• Experience in accounting for Equity & Compensation, Software Capitalization, Broker/Dealer (Series 99 or 27)

About the role

As a Staff Mobile Engineer on the Mobile Platform team, you will be responsible for building and maintaining the shared mobile infrastructure, frameworks, and tooling that power Betterment’s applications. You’ll play a key role in shaping the developer experience for mobile engineers across the company, ensuring that teams can deliver features quickly, safely, and sustainably.

Platform engineering at Betterment enables engineers across the organization to ship great code with confidence. Our team works closely with product engineers to deliver cross-cutting capabilities, infrastructure, and frameworks that unlock faster delivery while maintaining quality. We tackle the most interesting technical challenges of scale, architecture, and developer experience to create an app platform that delights both our customers and our engineers.

This role is based out of our NYC office. Below, we’ve reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.

New York City: $200,000 – $228,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits, FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus. For jobs based out of our NYC HQ, we require in-office attendance Monday through Thursday, weekly.

A day in the life

• Build and maintain the shared React Native frameworks, libraries, and developer tooling that mobile product teams use to deliver customer-facing features
• Partner with engineers across engineering to improve reliability, performance, and security of our mobile apps
• Lead medium-to-large scale platform initiatives, balancing tradeoffs to ship high-quality solutions continuously and iteratively
• Collaborate closely with Product, Design, and fellow engineers to ensure platform capabilities align with business and customer needs
• Teach and Learn. As a Staff Engineer, we expect you to share your knowledge with new, junior, and senior engineers. Help mentor and grow our team professionally as well as learn from our leaders to level up your own talents.
• Solve “impossible” problems. Take your ideas to the next level right away. We experiment, iterate, learn, and repeat.
• Collaborate, with purpose. You’ll work in small groups with other talented thinkers and figure out how to make Betterment’s revolutionary software even better.
• Identify and address strategic technical challenges that have long-term impact across Betterment’s mobile engineering organization
• Contribute to an engineering culture that values clean code, rigorous testing, pragmatic programming, and continuous improvement

What we’re looking for

• Strong expertise in JavaScript/TypeScript and React Native development and familiarity with the underlying iOS and Android platforms.  Experience with Flutter is nice to have!
• Experience designing and maintaining shared libraries, frameworks, or infrastructure for mobile applications
• Familiarity with GraphQL and mobile networking best practices
• Strong understanding of software architecture, scalability, and performance considerations in mobile apps
• Experience leading large platform migrations and driving adoption
• Ensure high standards for code quality, test coverage, accessibility, and performance
• Debug and resolve complex production issues across devices and OS versions
• Have a commitment to upskilling teammates through feedback, pairing, and mentorship
• Strong track record leading  projects, driving  adoption of platform improvements, and making pragmatic tradeoffs while maintaining quality
• Collaborative mindset and excitement to partner with teammates across multiple teams within engineering, design, and product
• Passion for software engineering, developer experience, and creating what doesn’t yet exist
• Appreciation of agility and pragmatism in software development
• The ability to thrive in a startup-like environment, balancing autonomy with collaboration

About the role

The Security Engineering team is a trusted partner throughout the organization who work hard to make Betterment the most secure place for our customers’ money. We do this by building tools for our development teams, improving the security and integrity of our systems, and adding monitoring and visibility into our services. This helps us move faster and smarter, all while done within a highly regulated and secure environment.

We write, review, and advise in Ruby, Javascript, Java, and Python just to name a few of our popular languages. We leverage a number of technologies to power our tools and platform, including AWS, Kubernetes (EKS), Helm, Terraform, Datadog, CircleCI, and Splunk. As an engineer on the Security Engineering team, you'll help deliver new products, tools, and systems in a secure manner that make engineering more impactful and help keep our customers safe and happy! 

This role is remote eligible. Below we've reflected the base salary range we would offer for this position in locations with city or state requirements. For those located elsewhere, the actual compensation offered will be based on candidate experience and geographic location.  Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees.

• New York City: $205,000 - $215,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.

A day in the life

• Lead and collaborate on product security initiatives strengthening our engineering practices
• Write and review customer facing code to resolve security concerns alongside product development engineers
• Conduct threat modeling exercises, architecture reviews, and offensive security engagements with product teams
• Innovate with modern cloud technologies to secure systems such as CI/CD, sensitive data storage, mobile design, front end web services, and more
• Provide mentorship and education for security and software engineering excellence

What we’re looking for

• 5+ years of experience building software
• Deep experience and understanding of securing modern web apps (OWASP top 10, CWEs, and language specific application security issues)
• Experience working in a product setting where the needs of the business and users must be weighed against security requirements
• Experience with exploiting common security vulnerabilities and fixing them
• Experience building high-availability distributed systems and services with any Object Oriented Programming language
• Experience with the Linux command line interface
• Experience with securing AWS cloud infrastructure (EC2, RDS, S3, VPCs)
• Experience with any of these technologies is a plus: GraphQL, React, CircleCI, Kubernetes, Terraform, Postgres

About the role:

We are seeking an experienced and motivated Sales Executive to join our team, focusing on the West Coast territory of the United States. This role is critical in driving growth within the advisor custody space by identifying, engaging, and closing new business with RIAs and financial advisory firms. As a key player in our sales team, you will collaborate with cross-functional teams to deliver tailored solutions that meet the needs of our clients while expanding our market presence.

Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed below  is just one component of Betterment’s total compensation package for employees. 

West Coast (Remote): Target OTE between $190,000 - $220,000 

We offer a competitive equity package, health, dental, and vision benefits, and a 401(k) offering with employer match and a flexible PTO policy. This job is eligible for variable compensation through a commission bonus.

A day in the life:

• Business Development: Identify and pursue new sales opportunities with RIAs, financial advisors, and other wealth management firms within the West Coast region
• Client Relationship Management: Cultivate and maintain long-term relationships with prospective and existing clients, acting as a trusted partner to help them leverage Betterment Advisor Solutions’ custody solutions
• Sales Strategy: Develop and execute a sales strategy that aligns with company goals, market demands, and client needs, ensuring consistent performance in meeting or exceeding revenue targets
• Territory Management: Proactively manage your sales pipeline, identifying and prioritizing key opportunities within the West Coast territory, while managing time effectively across a wide geographic region
• Collaboration: Work closely with the product, marketing, and customer success teams to ensure a seamless experience for clients and prospects, from first contact through onboarding
• Market Expertise: Stay current on trends and regulatory changes in the advisor custody space, with a particular focus on the needs and challenges of RIAs and financial advisors in the West Coast
• Reporting & Forecasting: Provide regular updates on sales activities, including pipeline updates, revenue forecasts, and competitive intelligence, to senior leadership

What we’re looking for:

• Experience: 5+ years of sales experience in the financial services industry, with a strong background in advisor custody or related sectors (e.g., RIA platforms, custodians, asset management, fintech solutions)
• Proven Track Record: Demonstrated success in driving revenue growth and building relationships with RIAs and financial advisory firms
• Knowledge of Advisor Custody: Deep understanding of the advisor custody landscape, including regulatory requirements, operational challenges, and competitive offerings
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex solutions in a clear and compelling manner
• Relationship-Building: Strong interpersonal skills with the ability to establish rapport and trust quickly with clients
• Self-Motivated: Ability to work independently, manage time effectively, and drive results in a remote, territory-based role
• Technology Proficiency: Comfortable using CRM software (e.g., Salesforce), presentation tools, and other technology platforms essential to the sales process

Preferred Qualifications:

• Experience working with RIAs or wealth management firms in the West Coast region
• Familiarity with the Betterment Advisor Solutions platform and/or digital advisory solutions
• Bachelor’s degree in Business, Finance, or a related field

About the role

Broker Dealer is the core of the Betterment platform. On a busy day, we securely move millions of dollars through the Betterment system and ensure each transaction flows through a complex series of risk checks for strict regulatory compliance. Every ounce of efficiency and intelligence we pour into this system translates into more value for our customers. We’re looking for engineers to help us answer some of our most difficult backend scaling, software design, and optimization questions. As a Staff Engineer in our Broker Dealer organization, you'll help define our technical vision, improve system stability, drive on-time delivery, mentor our team of amazing engineers, and help scale our systems in the next chapter of our growth.

This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. 

• New York City: $210,000 - $245,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly.

A day in the life

• Drive the technical vision and long-term strategy of the team
• Build innovative trading and money-movement technology that empowers people to make the most of their money, so they can live better
• Solve “impossible” problems. Take your ideas to the next level right away. We experiment, iterate, learn, and repeat
• Collaborate with purpose. Spread knowledge across the organization, leveling up engineering practices and mentoring other engineers
• Gain trust through transparency. We believe in taking the guesswork out of investing. That means a consistent experience for our customers — you’ll build the tools to make it possible
• Create efficiency. Our software helps customers save time and money. We maintain it through clean code, pragmatic programming, and lean engineering
• Work with people who care. Half of our team is made up of engineers but we believe everyone at Betterment is an engineer with their own tools. We’re a group of talented professionals who pride ourselves on what we do. We’re smart, innovative, energetic, and lots of fun

What we’re looking for

• 10+ years professional experience in at least one object-oriented language, strong plus for Java experience
• 7+ years professional experience with SQL and relational databases, including designing schemas and writing detailed SQL queries
• A strong command of fundamental algorithms and data structures
• Experience scaling and optimizing in large-scale distributed systems
• Experience designing, building, scaling, and maintaining core backend software components
• Proven ability to lead and manage projects that span one or more teams, considering tradeoffs to ensuring on-time delivery while maintaining high standards of quality, performance and security
• An understanding of how to make the tradeoffs required to ship without compromising quality
• Knowing that investments in developing solid tests pays for itself several times over
• Appreciation for agility and pragmatism in software development

About the Role:

The Advisor Experience team aims to build the best full-service investment management platform in the industry. The team operates as part of Betterment Advisor Solutions, the all-in-one custodial platform for independent RIAs, and this team focuses on empowering financial advisors with the tools to manage their clients on Betterment’s platform. Our team holds a high amount of pride in building high-quality user experiences to simplify complex needs. We’re looking for a technical leader to drive this team forward while upholding high standards in quality and execution for Core Registered Investment Advisors managing their clients on Betterment’s platform. We also support our advisor support team and relationship managers.

As a staff engineer, you’ll play an instrumental role in designing and implementing complex systems within the team’s domain, guiding your team’s full stack development practices and collaborating with other senior engineering leaders to advance Betterment’s technology and create high performance, reliability and exceptional developer experience.

If you're passionate about delightful customer experiences, building scalable, high-performance web applications and are eager to work in a collaborative, forward-thinking environment, we'd love to have you on our team.

• New York City: $200,000 - $238,000

We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits FSA/HSA, and 401(k) with employer match as well as a flexible PTO policy. This job may also be eligible for variable compensation in the form of a company incentive bonus.  For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly.

A Day in the Life: 

• Build things people love. Our goal is to delight our customers whenever possible. Sleek design, simple user experience, and access to sophisticated advice.
• Teach and Learn. As a Staff Engineer, we expect you to share your knowledge with new, junior, and senior engineers. Help mentor and grow our team professionally as well as learn from our leaders to level up your own talents.
• Solve “impossible” problems. Take your ideas to the next level right away. We experiment, iterate, learn, and repeat.
• Collaborate, with purpose. You’ll work in small groups with other talented thinkers and figure out how to make Betterment’s revolutionary software even better.
• Gain trust through transparency. We believe in taking the guesswork out of investing. That means a consistent experience for our customers — you’ll build the tools to make it possible. We already have the best UX in the business. Let’s make it even better.
• Create efficiency. Our software helps customers save time and money. We maintain it through clean code, pragmatic programming, and lean engineering.
• Work with people who care. Half of our team is made up of engineers, but we believe everyone at Betterment is an engineer with their own tools. We’re a group of talented professionals who pride ourselves on what we do. We’re smart, innovative, energetic, and lots of fun.

What We’re Looking For:

• Have proven and recent experience scoping, building, and leading technical projects (and the teams building them) from discovery through release
• Have experience in at least one server-side language - Ruby, Java, C#, C++, Python. (we use Ruby on Rails)
• Have experience building interactive web applications using modern Javascript frameworks (we use React)
• Have a strong understanding of appropriate technical design, architecture, and other complexity in building web applications
• Have experience gathering inputs, building consensus, and making technical decisions in an inclusive manner
• Have experience communicating effectively with technical and non-technical colleagues across different roles, teams, and lines of business
• Have a commitment to upskilling teammates through feedback, pairing, and mentorship
• Have a passion for software engineering, and for creating what doesn’t exist
• Know how to make the tradeoffs required to ship without compromising quality
• Realize that automated tests are a worthwhile investment
• Appreciate agility and pragmatism in software development
• Thrive in a startup environment