We’re seeking a Billing Analyst to join the Corporate team. The successful candidate will assist the finance team to execute billing operations and implement scalable systems and process efficiently. The ideal candidate should be a go-getter that can hit the ground running and be able to prioritize individual and team objectives, while developing accounting and billing infrastructures.

Responsibilities will include: 

• Review contracts/IOs/SOWs to ensure appropriate approval and billing rates/rules
• Manage billing engine and verify platform accuracy to ensure timely and accurate invoicing
• Collaborate with delivery teams to resolve invoice discrepancies in a timely manner
• Reconcile COGS accrual and bills on a monthly basis
• Assist legal and sales team to assess customer credit and risk analysis
• Develop and maintain billing metrics for senior leadership
• Identify process improvements and coordinate with other departments to improve billing/accounting process efficiency
• Assist with ad hoc projects as needed

Qualifications/Background Sought:

• Ability to communicate in English (both written and spoken)
• Bachelor degree completed in accounting, finance, or related field
• 3+ years accounting experience, minimum 1 year AR/billing experience
• Excel in analytical and problem solving skills
• You are able to prioritize competing demands
• Ability to work with various computer systems and large data sets
• Ease of learning and adaptation: we have the ability to change fast
• Experience in AdTech or technology startups preferred

#LI-Remote

#LI-DC1

About the Team

The Sales Compliance team is responsible for designing and ensuring effective Sales Compliance and Controls across DoorDash’s sales organization. The Sales Compliance team is part of the larger Sales Strategy & Operations team, which accelerates productivity and develops go-to-market strategies and processes to support our sales organization. This group builds the engine and foundation for DoorDash to achieve the best selection for our platform and grow revenues across all business lines. 

About the Role

We are seeking an Associate Manager, Sales Compliance  to draw actionable insights from large financial data sets, drive order-to-cash process improvements, and lead cross-functional compliance projects. You will understand the internal processes that drive data inputs and quality, enabling you to root cause compliance, reporting, contract, and system issues. You will drive initiatives with a high level of quality with minimal guidance.  You will diagnose and define net new projects or business needs for the team. You will perform walkthroughs and identify gaps within processes as well as problem solve. You will help improve processes via automation and efficiencies. You will also work directly with our sales team to understand and remediate compliance issues. 

You will report to the Senior Manager, Sales Controls on our Sales Compliance team in our Merchant Sales Operations organization. We expect this role to be hybrid, with some time in-office and some remote.

You’re excited about this opportunity because you will…

• Work cross-functionally with analytics, sales, product, accounting, audit,  finance and legal teams
• Develop and scale process improvements
• Create actionable insights for larger sets of data
• Get to the lowest level of details to deeply understand DoorDash’s products and systems
• Help eliminate DoorDash’s third-party risk from a legal and financial perspective
• Directly impact DoorDash’s ability to recognize revenue and audit internal controls
• Be tasked with reconciling numerous lines of revenue data to contracts in various Doordash systems
• Use various methods, including excel queries and researching various databases
• Be comfortable analyzing the results of the reconciliation, identifying trends and researching reasons for outliers
• Present results in a timely manner to key stakeholders and make recommendations for improvements

We’re excited about you because…

• You have 3+  years relevant experience as a senior auditor, senior financial analyst, data analyst, or similar field  
• You have a college degree in Accounting, Finance, or a related field
• You’re fluent in English
• You have experience in process improvement and optimization
• You are highly proficient in Microsoft Excel (pivot tables, vlookups)
• You can move quickly and desire to own projects from day one
• You pay attention to detail
• You have the ability to document processes clearly and concisely.
• You have time management and organizational skills
• You are a strong communicator with the ability to interact and build trust across all levels of the business
• You can work on significant and unique issues requiring analysis of situations or data 
• You have the ability to exercise independent judgment in methods, techniques and evaluation criteria for obtaining results. 

POSITION SUMMARY

We are seeking a Senior HRIS Analyst to own and evolve our Workday platform, with a primary focus on Core HCM and Security. This role is responsible for designing, configuring, and optimizing scalable people systems that enable business growth and operational efficiency.

You will act as a strategic partner to People, Finance, and IT teams—translating business needs into system solutions while ensuring data integrity, security, and streamlined processes across the employee lifecycle.

We are in the midst of an exciting Intelligent Work Systems transformation, evolving from manual operations to designing AI-enabled, cross-system workflows that scale across the enterprise. We’re looking for someone with a strong Workday foundation and an inventor mindset to help build what’s next.

This is a remote position offering the opportunity to create meaningful impact in a dynamic, fast-paced fintech environment. EarnIn offers excellent employee benefits, including healthcare, internet and cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our headquarters in Mountain View. Our salary ranges are determined by role, level, and location. 

WHAT YOU'LL DO

Workday Configuration & Ownership

• Own configuration and ongoing optimization of Workday Core HCM and Security frameworks
• Design and maintain business processes, workflows, and system controls across the employee lifecycle
• Lead system enhancements, releases, and feature adoption

Security & Data Governance

• Design and manage Workday security architecture (roles, domains, permissions)
• Ensure compliance with audit, privacy, and data governance standards
• Partner with IT and Security teams on access controls and risk mitigation

System Strategy & Optimization

• Ensure Workday is not operated in isolation but as part of a broader enterprise ecosystem; design solutions that support end-to-end business processes across systems, including access governance, compliance, and cross-functional workflow orchestration
• Identify opportunities to simplify, standardize, and automate People processes through Workday and integrated systems
• Drive scalable solutions that reduce manual effort and improve data accuracy
• Contribute to the Workday roadmap by defining and prioritizing enhancements based on business impact, scalability, and system health
• Establish and maintain system governance and best practices
• Partner with People Operations and external Workday support to manage escalations, prioritize issues, and drive systemic resolution of recurring problems
• Ensure data consistency and integrity across Workday and downstream financial systems, including reconciliation of headcount, compensation, and organizational structures used in financial reporting and planning.
• Develop and maintain system documentation (business processes, decision logic, architecture diagrams); leverage AI tools to accelerate documentation, identify logic gaps, and propose enhancements

Reporting & Insights

• Build and maintain advanced Workday reports, dashboards, and calculated fields
• Partner with stakeholders to deliver actionable insights across People and Finance
• Ensure consistency and integrity of workforce data

Cross-Functional Partnership

• Partner with People Ops, Total Rewards, Finance, and IT to translate business requirements into system solutions
• Act as a subject matter expert on Workday capabilities and limitations
• Act as a key partner to Finance in supporting workforce planning, budgeting, and actuals reporting by ensuring accurate and timely workforce data
• Support testing strategy (UAT) and ensure high-quality system deployments
• Leverage AI and structured methodologies to define test strategies, generate test cases, support design reviews, and proactively identify logic gaps or architectural improvements prior to deployment

Integrations & Troubleshooting

• Partner with technical and business teams to support Workday integrations and data flows
• Troubleshoot system issues, root cause errors, and implement scalable fixes
• Partner closely with Workday architects and platform engineers to align on architecture, ensure scalable solutions, and support enterprise-wide workflow design

What We're Looking For:

• 5+ years of HRIS experience with deep Workday expertise
• Strong configuration experience in Core HCM & Security 
• Experience with Workday configuration, including Business Process Framework, Security, and Advanced Reporting (Calculated Fields)
• Experience partnering cross-functionally with People, Finance, and IT teams
• Strong analytical and problem-solving skills
• Experience creating structured documentation and leveraging AI tools to enhance system design, testing, and analysis
• Advanced analytical and technical skills for translating and analyzing business needs into requirements, driving implementations, and delivering effective, value-adding solutions
• Exceptional technical aptitude and strong desire for learning new technologies and solution architectures

NICE TO HAVE 

• Experience with Workday’s:
• Advanced Compensation
• Payroll
• Integrations (EIB, Studio, APIs exposure)
• Talent/Performance modules
• Experience supporting Workday implementations or major system transformations
• Experience in global and matrixed organizations
• Bachelor’s degree in Human Resources, Information Systems or equivalent
• Experience designing workflows across different areas in the employment lifecycle (recruiting, onboarding, career development, off-boarding)

#LI-Remote

At Bishop Fox, security isn't just a job - it's our passion. As leaders in continuous offensive security and penetration testing, we deliver world-class customer experiences. Trusted by over a quarter of the Fortune 100, half of the Fortune 10, and top global media companies, we help safeguard digital landscapes. Our Cosmos platform, honored as Best Emerging Technology by SC Media, exemplifies our commitment to innovation.  

Joining Bishop Fox means collaborating with a curious and dedicated team. You'll tackle complex challenges for some of the world's most recognized organizations, securing their networks against real-world threats. With nearly 20 years of industry contributions - including 16 open-source tools and 50 security advisories published in the past five years - we're committed to making the digital world safer.   

Given our exceptional growth, we are expanding and hiring a Compliance Analyst to join us on this exciting journey. This position will be responsible for helping to manage information security risks by routinely engaging in activities to ensure policy compliance and threat/vulnerability mitigation.  

Who Are You and What You’ll Do 

• Respond to information security service requests.  

• Answer the client's "Information Security Questionnaire" to provide details regarding Bishop Fox's information security policies and/or technical controls.  

• Review information security policies.  

• Implement and apply AI capabilities in Security compliance workflows.  

• Participate in information security projects throughout the enterprise. 

Your Experience 

• Bachelor’s degree in information security or related field, preferred.  

• 1-2 years of information security policy compliance, risk management, or auditing experience.  

• Preference given to information security/cybersecurity industry experience.   

• Functional knowledge of security principles, concepts, technologies, and compliance frameworks (e.g., ISO 27001, SOC 2, NIST, CSF, GDPR, AI regulations)  

• Familiarity with basic information security policies, controls, standards, guidelines, and procedures.  

• Practical knowledge working with AI capabilities.  

• Ability to work independently to ensure assigned work is completed accurately and on time. 

Why Bishop Fox   

At Bishop Fox, we're driven by a simple mission: deliver exceptional quality to our clients, foster a vibrant and fulfilling environment for our team, and champion excellence within our industry. Our core values, which we live by every day, are:  

• Be Excellent to Each Other 

• Do the Right Thing 

• Do What You’ll Say You’ll Do 

• Get Better Together 

• Give a Sh*t  

At Bishop Fox, we're committed to providing benefits that support your well-being and professional growth. Here's a glimpse of what we offer:  

• Generous Time Off and Company-Wide Holidays 

• Team Events and International Travel Opportunities 

• Work From Home Support 

• Training Budget 

• Saving Fund 

• Food Coupons 

• Health and Wellbeing programs 

This position is not eligible for visa sponsorship. Applicants must be authorized to work in Mexico for the duration of employment without sponsorship. 

Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.  All new hires must pass a background check as a condition of employment. 

Apply Now!

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/

About the Role

As part of Nu Mexico's AML Ops team, you'll be on the front line of protecting our financial ecosystem — detecting suspicious activity, stopping money laundering, and ensuring our operations stay fully compliant with Mexican regulations. This isn't just a compliance role: it's a direct contribution to building a fairer, more ethical financial system for millions of people.

You'll work with our transaction monitoring system to investigate AML alerts, evaluate customer risk profiles, and report findings to the relevant authorities — including the UIF, CNBV, and SHCP. Your work directly shapes the integrity of Nu Mexico and contributes to the country's fight against financial crime.

You'll bring precision, resilience, and a proactive mindset to a fast-moving regulatory environment. You understand that bureaucracy and process discipline are part of the job — and you know how to balance rigorous compliance with a commitment to the best possible customer experience.

If you believe that financial institutions can and should be a force for good in society, this role is for you.

You'll be responsible for

• Investigate AML alerts, financial transactions, and account data generated by our transaction monitoring system — analyzing patterns, identifying suspicious situations, and delivering clear, documented recommendations (Report to UIF, Cancel, escalate, etc.).
• Prepare and escalate complete investigation files to the AML Forum (Comité de Comunicación y Control), ensuring all cases are thoroughly supported and ready for decision-making.
• Report money-laundering and terrorism financing activity to relevant authorities (SHCP, CNBV, UIF) with precision and timeliness, including submission of suspicious activity reports (SAR/ROI).
• Conduct thorough customer risk assessments — evaluating risk profiles and applying enhanced due diligence (EDD) and customer due diligence (CDD) processes accordingly.
• Drive quality reviews across the AML Ops team — evaluate process deficiencies, assess control measures, identify gaps, and recommend corrective actions to meet regulatory requirements.
• Apply FIU typologies, support binding list discard operations, and provide guidance on sanctions screening and KYC processes.
• Partner with legal, compliance, and risk management teams to minimize money-laundering exposure and strengthen Nu's overall financial crime prevention framework.
• Contribute to the implementation of the regulatory framework supporting Nu Mexico's growth plan, staying current with AML/FT laws, industry standards, and emerging regulatory changes.

We are looking for a person who has

Required

• Experience in AML compliance, financial crime investigation, or regulatory operations in a financial institution.
• Solid analytical skills — able to turn complex transactional data into actionable, well-documented recommendations.
• Proven experience with regulatory reporting, including suspicious activity reports (SAR/ROI) to Mexican financial authorities.
• Ability to work autonomously, manage competing deadlines, and stay composed in a constantly evolving regulatory environment.
• Clear and effective communication skills in Spanish and/or English, both written and verbal.
• Strong integrity and discretion when handling sensitive customer and financial information.

Nice to have

• CNBV certification, or in-depth knowledge of Mexican AML regulations (SHCP, CNBV, UIF), including freezing, unfreezing, and fund transfer rules.
• Experience monitoring transactional AML alerts across banking products (Credit Card, Savings, Remittances, Investments) and/or in compliance roles related to AML.
• Familiarity with Banking & Sofipo regulations and KYC/sanctions screening processes related to AML.
• Bachelor's degree in Law, Administration, Finance, Economic Sciences, or a related field.
• Proficiency with Excel, Google Sheets, Looker, SQL, or Python for data analysis and reporting.

Location for this opportunity

Mexico City, Mexico. 100% On-Site · 5 days/week

Our Benefits

• Chance of earning equity at Nu
• Extended maternity and paternity leaves
• Health and life insurance
• Dental and Vision Insurance
• NuCare - Our mental health and wellness assistance program
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• Holiday Bonus ("Aguinaldo") of 30 days of pay per year
• 17 days of paid vacation with 25% vacation bonus
• Gym partnership
• Food card
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable

Work Model for this Role

This role is based full-time at one of our offices in Mexico City as a regulatory requirement.

If you're looking for a place to grow your career in a high-performance, mission-driven environment - surrounded by exceptional people and close to the decisions that shape the future of finance in Latin America - this is where that happens.

Explore how we build technology at Nubank

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

About Nubank

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/

About the Role

As part of Nu Mexico's KYC Ops team, you'll be at the heart of one of the most important compliance functions in a financial institution — making sure we truly know our customers, protect them, and protect the business from financial crime. Your work directly enables Nu to onboard customers with confidence while staying fully compliant with Mexican and international regulations.

You'll run screening and due diligence routines that span PEP analysis, sanctions list verification (OFAC, UN, SAT 69, Lista de Personas Bloqueadas), FATCA/CRS compliance, and more. Every case you analyze and every opinion you deliver contributes to a financial system that is safer, fairer, and more trustworthy.

This role sits at the intersection of operational precision and regulatory expertise. You'll work independently on your routines while collaborating closely with AML Ops, FinSec Ops, and other teams to handle complex cases and drive continuous improvement across the squad.

You'll be responsible for

• Execute KYC screening and due diligence routines for prospects and customers — including PEP analysis (domestic, related PEP, PEP MX, and international), negative media investigations, and clear risk-based case opinions.
• Analyze and process screening results against regulatory and sanctions lists — including Lista de Personas Bloqueadas, Interpol, SAT 69, OFAC, and UN — delivering thorough, well-documented technical opinions.
• Manage FATCA/CRS compliance routines, ensuring accurate identification and treatment of relevant customers in line with applicable regulations.
• Partner with AML Ops Mexico, FinSec Ops, and other cross-functional teams to evaluate high-risk prospects or clients and reach coordinated, well-supported decisions.
• Identify opportunities to strengthen internal controls and improve KYC operational processes, actively contributing to the squad's continuous improvement initiatives.
• Participate in projects and initiatives with significant operational impact — bringing your regulatory knowledge to help design scalable, compliant solutions.
• Support internal queries on KYC and screening routines, providing clear and timely guidance to colleagues across teams.

We are looking for a person who has

Required

• Hands-on experience in KYC, compliance, AML, customer registration, or regulatory operations within a financial institution.
• Solid understanding of Mexican KYC regulatory requirements, including PEP screening, sanctions list verification (OFAC, UN, SAT 69, Lista de Personas Bloqueadas), and FATCA/CRS obligations.
• Strong analytical and investigative skills — able to conduct thorough case reviews, form clear technical opinions, and make well-reasoned recommendations.
• Demonstrated ability to manage competing priorities, meet regulatory deadlines, and operate independently within a structured compliance environment.
• Clear and effective written and verbal communication in Spanish and/or English.
• Meticulous attention to detail and high standards of integrity when handling sensitive customer data.

Nice to have

• Experience with customer onboarding, registration updates, or acquisition compliance processes.
• Proficiency in Excel, Google Sheets, Looker, or SQL for data tracking, reporting, or operational analysis.
• Exposure to process improvement or internal control projects within a compliance or operations team.

Location for this opportunity

Mexico City, Mexico. 100% On-Site · 5 days/week

Our Benefits

• Chance of earning equity at Nu
• Extended maternity and paternity leaves
• Health and life insurance
• Dental and Vision Insurance
• NuCare - Our mental health and wellness assistance program
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• Holiday Bonus ("Aguinaldo") of 30 days of pay per year
• 17 days of paid vacation with 25% vacation bonus
• Gym partnership
• Food card
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable

Work Model for this Role

This role is based full-time at one of our offices in Mexico City as a regulatory requirement.

If you're looking for a place to grow your career in a high-performance, mission-driven environment - surrounded by exceptional people and close to the decisions that shape the future of finance in Latin America - this is where that happens.

Explore how we build technology at Nubank

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/

About the Role

As part of Nu Mexico's OpsDefense Chapter, you'll be the voice that customers hear when something goes wrong — and the person who makes it right. In this role, you'll own the operational and regulatory routines of Nu's Unidad Especializada de Atención a Usuarios (UNE), ensuring that every query, claim, or clarification is handled with precision, speed, and care.

You'll work directly with CONDUSEF's regulatory frameworks — managing disputes through SINE and SIGE, preparing mandatory reports for CNBV and CONDUSEF, and keeping Nu's systems like REUNE and REDECO current. Your work ensures Nu stays fully compliant while protecting the experience of millions of customers.

Beyond the day-to-day, you'll also contribute to controls testing, process mapping, and continuous improvement across the OpsDefense squad. This is a role for someone who thrives on regulatory complexity, takes ownership of outcomes, and believes that getting compliance right is one of the most meaningful ways to serve customers.

You'll be responsible for

• Receive, register, and assign folios to customer Queries, Claims, and Clarifications submitted through the UNE — ensuring every case is accurately tracked from intake through to resolution within legal deadlines.
• Prepare well-documented response projects for customer requests, communicating resolutions clearly and promptly to avoid escalation to other regulatory instances.
• Manage and respond to customer disputes reported through Condusef's SINE and SIGE platforms, ensuring timely, compliant, and thorough handling of every case.
• Consolidate and submit mandatory regulatory reports — including quarterly and monthly CONDUSEF reports and the R27 for CNBV — maintaining accuracy and on-time delivery.
• Keep UNE information current on Nu's official website and the CONDUSEF REUNE and REDECO systems, and monitor Collection Office contracting to ensure compliance with applicable obligations.
• Execute controls compliance testing using Nu's Risk-Based Approach methodology, and report findings to the Ombudsman Lead with clear documentation and actionable insights.
• Map and maintain operational process controls for OpsDefense Mx squads — identifying gaps, proposing improvements, and contributing to the overall resilience of the first line of defense.
• Partner with KYC, AML Ops, FinSec Ops, and Legal teams to ensure coordinated and well-documented responses across regulatory obligations.

We are looking for a person who has

Required

• Experience in regulatory compliance, customer dispute resolution, or ombudsman/UNE operations within a financial institution in Mexico.
• Solid understanding of CONDUSEF regulatory obligations — including the UNE framework, SINE/SIGE platforms, REUNE, REDECO, and mandatory reporting requirements.
• Demonstrated ability to manage concurrent regulatory deadlines with precision, ensuring cases and reports are delivered on time and in full.
• Clear and effective written and verbal communication in Spanish and/or English — including regulatory correspondence with customers and authorities.
• Strong attention to detail when reviewing customer documentation, personal data, and regulatory submissions for accuracy and compliance.
• Autonomous, structured work style with the ability to operate independently in a regulated environment while escalating appropriately.

Nice to have

• Experience preparing the R27 report for CNBV or quarterly/monthly regulatory reports for CONDUSEF.
• Knowledge of Banking & SOFIPO regulations applicable to Mexican financial institutions.
• Proficiency in Excel, Google Sheets, Looker, or SQL for operational tracking and regulatory data analysis.
• Background in customer-facing roles involving complaint handling or dispute resolution.

Location for this opportunity

Mexico City, Mexico. 100% On-Site · 5 days/week

Our Benefits

• Chance of earning equity at Nu
• Extended maternity and paternity leaves
• Health and life insurance
• Dental and Vision Insurance
• NuCare - Our mental health and wellness assistance program
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• Holiday Bonus ("Aguinaldo") of 30 days of pay per year
• 17 days of paid vacation with 25% vacation bonus
• Gym partnership
• Food card
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable

Work Model for this Role

This role is based full-time at one of our offices in Mexico City as a regulatory requirement.

If you're looking for a place to grow your career in a high-performance, mission-driven environment - surrounded by exceptional people and close to the decisions that shape the future of finance in Latin America - this is where that happens.

Explore how we build technology at Nubank

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Description
Mitratech is a proven global technology partner for corporate legal and compliance teams. Our approach to work is proactive, collaborative, and committed. The professionals who are thriving at Mitratech are people like you who know how to balance individual excellence with teamwork. We believe our employees’ enthusiasm fuels great work, so we pursue individuals with a passion for building an environment of ownership, transparency, continuous improvement, as well as a dedication to driving the best possible experience for our clients. In other words, if you like people and technology, you'll fit right in. 

As a member of the Enterprise Risk and Compliance (ERC) team, the Third-Party Analyst plays a key role in supporting Mitratech's Third-Party Risk Management (TPRM) program by ensuring the accuracy, integrity, and completeness of vendor, contractor, and partner data across the organization. This position is central to maintaining high data quality standards that directly reduce third-party risk exposure, with responsibilities spanning data entry, ongoing data maintenance, and audit readiness across all TPRM records.

Under the direction of the Manager, Enterprise Risk and Compliance, the Third-Party Analyst will serve as a critical operational partner to Legal, Compliance, Security, Finance, HR, Procurement, and Business Teams, supporting the intake, review, onboarding, monitoring, and offboarding of Mitratech’s third-party relationships. This role is ideal for someone who enjoys cross-functional coordination, contract intake review, operational governance, and building structured workflows that improve efficiency, reduce risk, and support audit readiness.

Primary Duties & Responsibilities

• Identify potential risk indicators related to data handling, access, services provided, geographic scope, subcontractors, resellers, partners, and vendor obligations.
• Coordinate third-party intake and onboarding workflows for vendors, contractors, partners, resellers, and consultants.
• Perform first-level review of agreements, Statements of Work (SOWs), amendments, and supporting documents.
• Assist with risk assessments, due diligence collection, and documentation tracking.
• Maintain third-party lifecycle records, including onboarding, renewals, amendments, ownership transfers, and off boarding.
• Identify process gaps and recommend workflow improvements.
• Assist in maintaining templates, intake standards, guidance materials, and governance procedures.
• Support audit requests and internal reviews related to third-party onboarding and compliance.
• Partner with Legal, Compliance, Security, Finance, Procurement, and HR to strengthen third-party governance maturity.
• Support governance aligned to Mitratech’s TAP workflow and third-party lifecycle standards.
• Support Enterprise Risk & Compliance (ERC) initiatives as needed.

Requirements & Skills

• Bachelor’s degree is preferred. Relevant experience to be considered in place of formal education credits.
• Minimum of 3 years of experience in legal operations, vendor management, procurement coordination, compliance operations, HR operations, contract administration, or governance-related functions.
• Must be able to work in a high-paced environment handling multiple tasks concurrently with great attention to detail with a process-oriented mindset.
• Ability to prioritize work based on urgency, risk, and business impact.
• Strong written and oral communication to various stakeholders, including senior and executive level leaders, strong command of the English language as relates to proper grammar, punctuation and editing skills as required.
• Corporate legal or law firm experience or equivalent combination of education and experience preferred.
• Strong reading comprehension skills, especially as they relate to legal documents.
• Experience coordinating with third parties is preferred.
• Proficiency in acting as a liaison between legal, HR, IT, accounting, and department managers.
• Must demonstrate the ability to maintain a high level of confidentiality of project and business information at all times
• Proficient in Microsoft Word, Excel, and PowerPoint

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

The salary range for this role is $1,500 - $4,000 per month (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role:

We are seeking a talented and motivated Junior Software Engineer with a unique blend of accounting experience  who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. This role is tailored for professionals who started their careers in accounting but pivoted to engineering and now want to leverage their domain expertise to solve technical challenges in fintech. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. The Junior Software Engineer will assist us with the design, development, and installation of software solutions. Your duties will include development, writing code, and documenting functionality. You should be able to build high-quality, innovative and fully performing software in compliance with coding standards and technical design.

Interview Process

We believe transparency is important at Sezzle. Regularly providing feedback while setting expectations is part of our culture starting with the interview process. Advancement through each step is not guaranteed.

• Application submitted (you are here)
• Wonderlic test (30-40 min)
• Coding assessment (~1.5 hours)
• Interview with recruiters (30 min)
• Interview with engineers (1 hour)
• Interview with engineering leadership (30-45 min)
• Offer!

Sezzle Technical Stack:

• Golang backend, React / React Native front-end
• Grafana / Loki / Prometheus metrics
• Kubernetes
• AWS
• Amazon Aurora (MySQL) RDS
• Gitlab CI/CD deployments
• Unit, Integration, and end-to-end testing

What You'll Do:

• Collaborate with cross-functional teams to enhance and maintain software solutions for financial processes.
• Be an integral part of the software development lifecycle.
• Work as an integrated team member developing new features.
• Leverage accounting background to identify gaps and improve automation and reconciliation workflows.
• Evaluate and deploy software tools, processes, and metrics.
• Provide support and consulting on software systems usage.
• Ensure compliance with project plans and industry standards.

What We Look For:

• Prior experience as an accountant or financial analyst.
• Solid understanding of financial operations such as reconciliation, reporting, and compliance.
• Proficient in at least one programming language (e.g., Python, Java, Go) and familiar with database systems like MySQL or PostgreSQL.
• Experience with backend API development.
• Experience with relational database storage and retrieval.
• Familiarity with software engineering tools, software development methodology, and release processes.
• Bachelor’s degree in Accounting, Computer Science, or a related field.

Sezzle’s Technology Stack:

• Languages: Golang, Typescript, Python
• Frontend: Typescript - React and React Native
• Backend: Golang
• Database: MySQL, Postgres, Elasticsearch
• DevOps & Cloud: AWS, Kubernetes
• Version Control: Git
• CI/CD: Gitlab
• Testing: Developer-driven, focus on automated unit, integration, and end-to-end tests
• Sezzle is focused on using open source, and we build what we can before buying!

#Li-remote #Full-time

The salary range for this role is $2,800 - $6,000 per month (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role:

We are seeking a talented and motivated Software Engineer with a unique blend of accounting experience  who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. This role is tailored for professionals who started their careers in accounting but pivoted to engineering and now want to leverage their domain expertise to solve technical challenges in fintech. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement. The Software Engineer will assist us with the design, development, and installation of software solutions. Your duties will include development, writing code, and documenting functionality. You should be able to build high-quality, innovative and fully performing software in compliance with coding standards and technical design.

Compensation:

For this mid-level development role, with 3-7 years of experience, the compensation range is $2,800 - $6,000 USD per month. This range is designed to reflect the skills, experience, and value brought to the team, ensuring competitive and fair pay within the industry.

Interview Process

We believe transparency is important at Sezzle. Regularly providing feedback while setting expectations is part of our culture starting with the interview process. Advancement through each step is not guaranteed.

• Application submitted (you are here)
• Wonderlic test (30-40 min)
• Coding assessment (~1.5 hours)
• Interview with recruiters (30 min)
• Interview with engineers (1 hour)
• Interview with engineering leadership (30-45 min)
• Offer!

Sezzle Technical Stack:

• Golang backend, React / React Native front-end
• Grafana / Loki / Prometheus metrics
• Kubernetes
• AWS
• Amazon Aurora (MySQL) RDS
• Gitlab CI/CD deployments
• Unit, Integration, and end-to-end testing

What You'll Do:

• Collaborate with cross-functional teams to enhance and maintain software solutions for financial processes.
• Be an integral part of the software development lifecycle.
• Work as an integrated team member developing new features.
• Leverage accounting background to identify gaps and improve automation and reconciliation workflows.
• Evaluate and deploy software tools, processes, and metrics.
• Provide support and consulting on software systems usage.
• Ensure compliance with project plans and industry standards.

What We Look For:

• Prior experience as an accountant or financial analyst.
• Solid understanding of financial operations such as reconciliation, reporting, and compliance.
• Proficient in at least one programming language (e.g., Python, Java, Go) and familiar with database systems like MySQL or PostgreSQL.
• Experience with backend API development.
• Experience with relational database storage and retrieval.
• Familiarity with software engineering tools, software development methodology, and release processes.
• Bachelor’s degree in Accounting, Computer Science, or a related field.

Sezzle’s Technology Stack:

• Languages: Golang, Typescript, Python
• Frontend: Typescript - React and React Native
• Backend: Golang
• Database: MySQL, Postgres, Elasticsearch
• DevOps & Cloud: AWS, Kubernetes
• Version Control: Git
• CI/CD: Gitlab
• Testing: Developer-driven, focus on automated unit, integration, and end-to-end tests
• Sezzle is focused on using open source, and we build what we can before buying!

#Li-remote #Full-time

The salary range for this role is $5,000 - $9,500 per month (Gross in USD) 

Hiring Manager: Matthew Sedlacek

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role: 

We are seeking a talented and motivated Senior Software Engineer with accounting and financial experience. This role offers an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for leadership and innovation.

This position is ideal for professionals who began their careers in accounting or finance and later transitioned into software engineering — individuals who now want to leverage that domain expertise to architect and scale technical solutions that solve complex financial challenges in fintech.

As a Senior Software Engineer, you will design, develop, and optimize high-impact systems that power Sezzle’s financial reporting, reconciliation, and automation workflows. You’ll partner closely with cross-functional teams — including Accounting and Finance — to ensure data integrity, streamline financial processes, and build robust, auditable systems that meet enterprise-grade standards.

Your role will extend beyond development. You’ll mentor engineers, shape technical direction, and bring a strong sense of ownership to every project you lead. You should be able to build high-quality, innovative, and fully performing software in compliance with coding standards, technical design, and regulatory best practices.

Compensation:

For this senior development role, with 8+ years of experience, the compensation range is $5,000 - $9,500 USD per month. This range acknowledges the extensive expertise, leadership capabilities, and significant contributions expected at this level, offering a competitive salary to reflect the value of advanced skills and experience.

Interview Process

We believe transparency is important at Sezzle. Regularly providing feedback while setting expectations is part of our culture starting with the interview process. Advancement through each step is not guaranteed.

• Application submitted (you are here)
• Wonderlic test (30-40 min)
• Coding assessment (~1.5 hours)
• Interview with recruiters (30 min)
• Interview with engineers (1 hour)
• Interview with engineering leadership (30-45 min)
• Offer!

What You'll Do: 

• Collaborate with cross-functional teams to enhance and maintain software solutions for financial processes.
• Participate fully in the software development lifecycle, from design through deployment.
• Build new features and products as part of an integrated engineering team.
• Leverage accounting background to identify gaps and improve automation and reconciliation workflows.
• Evaluate and deploy software tools, processes, and metrics.
• Provide support and consulting on software systems usage.
• Ensure compliance with project plans and industry standards.
• Design software applications and features in Golang
• Build reports and automations using Python and SQL.
• Help build out a distributed architecture, creating solutions that work within it, maintaining consistency while scaling highly
• Coordinate with internal company stakeholders to design market winning products
• Develop and collect metrics to drive continuous improvement of existing products
• Deliver high-quality, testable features that meet reporting and compliance standards.
• Mentor other engineering teammates to help elevate their experience and knowledge

What We Look For:

• At least 7 years of full-stack software engineering experience
• Experience bringing new ideas and building consensus on the path forward
• Experience with building and serving REST APIs using Go and Java Python or a similar language.
• BS in Accounting, Computer Science or similar degree, or equivalent work experience.

Preferred Knowledge and Skills:

• Prior experience as an accountant or financial analyst.
• Solid understanding of financial operations such as reconciliation, reporting, and compliance.
• Experience in banking or financial institutions is a plus
• Proficient in multiple programming languages (e.g., Python, Java, Go) and experience with database systems like MySQL or PostgreSQL.
• Familiarity with software engineering tools, software development methodology, and release processes.
• Comfortable using observability platforms like Prometheus, or vendor solutions like NewRelic or Datadog to instrument your code for production monitoring and alerting.
• Familiarity with containerized micro-service architecture deployed with Kubernetes on AWS
• Demonstrated history of delivering commercial APIs and web applications

About You: 

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

Sezzle’s Technology Stack:

• Languages: Golang, Typescript, Python
• Frontend: Typescript - React and React Native
• Backend: Golang
• Database: MySQL, Postgres, Elasticsearch
• DevOps & Cloud: AWS, Kubernetes
• Version Control: Git
• CI/CD: Gitlab
• Testing: Developer-driven, focus on automated unit, integration, and end-to-end tests
• Sezzle is focused on using open source, and we build what we can before buying!

What Makes Working at Sezzle Awesome? 

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

Equal Employment Opportunity: Sezzle Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, or any other legally protected status. Sezzle recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our mission.

#Li-remote #Full-time

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role: 

We are seeking a talented and motivated Marketing Analyst- Comms who is best in class, with a high IQ and a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with strong prospects for continued growth and increased ownership.

The Marketing Analyst - Comms, will sit at the intersection of data, CRM strategy, and AI-driven efficiency. We’re looking for an execution-oriented person who owns their work from end-to-end. You'll dive into the details of how our campaigns operate across email, push, SMS, and in-app channels, spot friction and inefficiency, and design smarter ways forward. You'll spend most of your time inside Braze, Sezzle's primary consumer-focused CRM and marketing automation platform, building and analyzing campaigns across email, push, SMS, and in-app channels. You'll dig into performance data to identify what's working, surface gaps in our consumer journeys, and develop new comms to fill them. You'll also look for every opportunity to apply AI tools to make the team's output faster, sharper, and more scalable.
This isn't a role where you wait for assignments. We want someone who can look at a set of data, identify the opportunity, and start building toward it then communicate what  they found and why it matters to the team around them.

What You'll Do:

• CRM Campaign Execution & Analysis

  • Build, launch, and iterate on campaigns and canvases in Braze across email, push, SMS, and in-app channels.

  • Audit existing consumer journeys to identify engagement gaps, drop-off points, and missed messaging opportunities.

  • Develop segmentation strategies and personalized comms that improve activation, engagement, and retention.

  • Support A/B test design, execution, and readout — translating results into clear, actionable recommendations.

  • Maintain performance dashboards and reporting frameworks that make campaign data interpretable for the broader marketing team.

  • Track KPIs including DAU, ARPDAU, LTV per user, open rates, click rates, and conversion, and surface insights tied to those metrics.

  • Effectively manage our marketing CRM tool to drive new and innovative use cases that can be shared across the team

  • Write SQL queries to investigate issues and campaign results using internal data

  AI, Automation & Process Optimization

  • Identify opportunities to apply AI tools and automation across marketing workflows from copy generation to campaign QA to performance analysis.

  • Build and iterate on tools, templates, and agents that reduce manual effort and improve output consistency.

  • Stay current on emerging AI/automation capabilities and bring concrete recommendations for how they can be applied within Sezzle's marketing stack.

  Cross-Functional Collaboration

  • Partner with marketing, product, data, and engineering teams to align on tooling decisions and ensure smooth implementation.

  • Serve as a connector between technical teams and marketing stakeholders, translating requirements in both directions.

  • Facilitate adoption of new tools and workflows by developing documentation, training materials, and hands-on support for team members.

  • Identify and flag integration risks early; bring concrete mitigation recommendations.

What We Look for:

• Skills & Competencies

  • Hands-on experience building or implementing AI tools, agents, and automation in a professional setting.

  • Strong analytical skills, comfortable working with data, running queries, and presenting findings with context.

  • Experience in consumer marketing operations, CRM platforms (Braze or similar), or marketing technology stacks; Braze experience is a plus.

  • Ability to identify process inefficiencies and develop structured, scalable solutions.

  • Excellent written and verbal communication skills, and you can explain technical concepts clearly to non-technical teammates.

  • Basic project management skills; organized, proactive, and reliable with deadlines.

  • Experience with segmentation, A/B testing, and performance reporting.

  • Strong experience in data visualization tools and SQL.

  • Ability to prioritize and manage multiple tasks simultaneously 

  Educational & Professional Experience

  • Background in computer science, analytics, engineering, AI, and/or related fields.

  • Exposure to business, marketing, finance, or other related fields

  • Previous internships or academic projects involving campaign management, marketing analytics, and content creation preferred.

  • Professional, academic or personal projects that demonstrate an ability to creatively use AI to create efficiencies.

Preferred Qualifications:

• Experience building AI-first platforms or internal products from scratch, including early architectural decisions.

• Strong foundation in core machine learning and data science principles, including supervised/unsupervised learning, feature engineering, model evaluation, and statistical inference.

• Experience with transformer architectures (BERT, GPT, etc.) and understanding of attention mechanisms, tokenization, and fine-tuning strategies for domain-specific applications.

• Experience developing AI-assisted or agentic systems that interact with tools, data, or workflows.

• Familiarity with embeddings and vector representations, including text embeddings, similarity search, and integration with vector databases (Pinecone, Weaviate, pgvector, or similar).

• Experience with NLP techniques including text classification, named entity recognition, semantic search, and information extraction.

• Familiarity with cloud-native development using AWS.

• Understanding of prompt engineering, retrieval-augmented generation (RAG), and LLM application patterns.

• Experience with containerized systems and orchestration tools such as Docker and Kubernetes.

• Exposure to CI/CD pipelines and modern development workflows (e.g., GitLab).

• Experience with Golang is a plus (or willingness to learn).

• Experience with Braze or similar consumer facing CRM platforms and/or various B2C digital marketing channels like affiliate, CTV, paid social, paid search, GEO/SEO, DSP.

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.

• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things

• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.

• You earn trust - you listen attentively, speak candidly, and treat others respectfully.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #full-time

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Production Capacity Analyst to join our team!

About the Role

Backblaze is seeking a detail-oriented, systems-minded Production Capacity Analyst to support the planning, deployment, and management of infrastructure capacity across our global cloud storage platform.

This role is responsible for maintaining accurate and reliable capacity data, supporting forecasting and hardware planning, and improving visibility into system utilization, growth, and cost drivers. You will work closely with Capacity Planning, Production Engineering, Data Center Operations, and Finance teams to ensure infrastructure growth is well understood, well coordinated, and aligned with business demand and development roadmaps.

This is a collaborative, execution-focused role within Cloud Operations, contributing to service reliability and performance, cost efficiency, and operational readiness using high-quality data, thoughtful analysis, and consistent execution.

What You’ll Do

• Collect, reconcile, organize, and analyze data across storage, compute, and network systems to support capacity planning and operational decision making
• Contribute to short and mid-term cluster and data center capacity forecasts by maintaining datasets, validating assumptions, identifying trends, and improving model logic
• Coordinate hardware and site deployment readiness across production environments, including tracking deployments, managing open orders, and effecting internal asset movements to maintain balanced capacity availability
• Maintain and improve reporting on resource utilization, growth results and trajectories, and capacity constraints and risk, ensuring data is accurate, concise, and actionable
• Monitor key capacity metrics and dashboards to proactively identify anomalies, constraints, risks, and visibility issues
• Support Compliance, Security, audit, and reporting efforts related to capacity planning and infrastructure operations by scoping requirements, organizing data and tracking execution
• Contribute to automation of data collection, reporting, and analysis workflows to improve efficiency and reduce manual efforts
• Partner with Capacity Engineering, SRE, and Systems Engineering to ensure capacity data reflects real system behavior and operational conditions
• Communicate findings clearly and support coordination across teams to ensure alignment on capacity-related activities and priorities

Right Fit

• Bachelor’s degree in Computer Science, Engineering, Mathematics, Data Science, Information Technology, Statistics, Economics, Finance, or a related technical field, or equivalent experience
• 2 to 4 years of experience in data analysis, infrastructure operations, capacity planning, infrastructure or production engineering, or a similarly technical role
• Experience working with structured data sets at moderate to large scale using modern database and data analysis tools, preferably SQL, Python, Snowflake, Metabase, Excel, Google Sheets, or similar languages and tools
• Familiarity with observability and monitoring systems, preferably Grafana, Metabase, Prometheus, OpenSearch, or equivalent platforms
• Understanding of core system resources such as CPU, memory, disk, and network, and how they impact performance, utilization, and scalability
• Working knowledge of core capacity planning concepts, including utilization tracking and saturation signals, headroom and buffer management, growth trend analysis, and basic forecasting methods
• Exposure to infrastructure cost modeling and financial analysis, including CapEx planning inputs, cost-per-unit metrics, and tradeoffs among stability, performance, and cost
• Strong attention to detail with a focus on data accuracy, consistency, and validation
• Clear and concise communication skills, with the ability to present technical information to both technical and non-technical stakeholders

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

At Salesloft, our Billings and Collections Revenue Analyst will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Finance and Corporate Services department This role will be an integral part in the organization’s order-to-cash and customer analytics process and will contribute to the organization’s financial processes and play a critical role in customer account reconciliations, activities, and key performance indicators.

On a day-to-day basis, you will be responsible for partnering with various departments to ensure exceptional customer service for our customers.  Specifically, you will: 

• Maintain ownership for managing and mitigating accounts receivable delinquency. This will require reaching out to customers in a fast-paced, goal-oriented accounting and finance department. 
• Manage and triage billing cases to reach a resolution
• Support all of the revenue accounting needs

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to create a culture of cash and build best-in-class credit & risk management policies. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a results-oriented, motivated, self-driven individual with a proven track record of successful invoice collections operations and customer service, preferably in a high-growth software as a service environment.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Billings and Collections Revenue Analyst is the career path for you!

THE TEAM:

Our Salesloft’s Finance and Corporate Services team is comprised of seasoned and up-and-coming Saas accounting and financial professionals who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Finance and Corporate Services team consists of results-oriented SaaS accounting and finance professionals that are committed to supporting and adding-value to the business mission of redefining the Sales Engagement space and activating the authentic seller in all of us.

They are also the epitome of our core values and every day they… Lead with humility and respect, Earn customer trust, Put team over self, Redefine what’s possible and Deliver big results. 

THE SKILL SET:

• Proven experience with collections, accounts receivable, and billing core functions in a high-growth, fast-paced environment.
• 2-4+ years of progressive customer service and/or Revenue Analyst experience
• Experience in full cycle order to cash process for a software and subscription-based revenue company
• Proven knowledge of collection techniques 
• A problem solver with great attention to detail and strive to provide customers with world-class experience. 
• Working experience with NetSuite, Salesforce, and/or YayPay/Tesorio is a plus
• Highly detail-oriented and organized in work and ability to meet assigned deadlines
• Ability to act and operate independently
• Strong analytical skills with high proficiency in Excel
• Ability to work cooperatively and collaboratively with all levels of employees, and management to maximize performance, creativity, problem solving, and results
• Strong interpersonal, written and oral communication, and facilitation skills which will enable him/her to interact with a range of personalities and styles and be able to establish effective relationships with all levels of the organization.
• Demonstrated ability to multi-task and balance numerous priorities in a fast-paced operational environment.
• Takes ownership; ability to set a strategy and motivate others to achieve necessary deliverables
• Unquestionable integrity and personal ethics
• Bachelor's degree

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers site.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

#LI-REMOTE

Senior Software Engineer

Analista de Importación y Exportación

¿Te interesa formar parte de un equipo dinámico dentro del comercio internacional? Buscamos un/a Analista de Importación y Exportación que asegure la ejecución eficiente de envíos internacionales, manteniendo altos estándares de precisión y cumplimiento.

Impacto en el Rol
En este puesto, serás responsable de coordinar y monitorear embarques internacionales, garantizando la correcta ejecución de operaciones de importación y exportación. Gestionarás pre-alertas de envíos (principalmente con UPS) y darás seguimiento continuo a embarques de entrada y salida para asegurar visibilidad, entregas puntuales y resolución de incidencias.

Trabajarás de la mano con el equipo de Finanzas/Facturación para alinear la información logística con la documentación financiera, apoyando procesos de facturación precisos. Además, prepararás y validarás documentación clave de exportación (como facturas comerciales y listas de empaque), asegurando cumplimiento con normativas internacionales.

Responsabilidades Principales

• Coordinación de Envíos: Monitorear embarques internacionales asegurando tiempos y visibilidad en la cadena de suministro.
• Gestión de Pre-Alertas: Crear y administrar pre-alertas para transportistas como UPS.
• Documentación: Generar y validar documentos de exportación (facturas comerciales, packing lists).
• Seguimiento de Envíos: Dar seguimiento constante para detectar retrasos y coordinar soluciones.
• Colaboración Interfuncional: Trabajar con Finanzas para alinear datos logísticos con facturación.
• Cumplimiento y Precisión: Garantizar exactitud de datos y cumplimiento de regulaciones comerciales.

Perfil Deseado

• Experiencia o conocimiento en logística, importación/exportación o cadena de suministro (deseable).
• Alta atención al detalle, especialmente en documentación.
• Inglés y español fluido en context profesional.
• Habilidades organizativas y de seguimiento.
• Mentalidad proactiva para resolver problemas.
• Capacidad para trabajar con equipos internos y socios externos.

Condiciones del Puesto

• Viajes ocasionales (hasta 10%).

Import/Export Analyst

Are you looking to grow your career in international trade? We’re seeking an Import/Export Analyst to support global shipment operations with accuracy and efficiency.

Impact in This Role
In this role, you will coordinate and monitor international shipments, ensuring smooth execution of both import and export operations. You will manage shipment pre-alerts (primarily with UPS) and provide ongoing tracking of inbound and outbound shipments to ensure visibility, on-time delivery, and issue resolution.

You’ll partner closely with the Billing/Finance team to align shipment data with financial documentation and support accurate invoicing. You’ll also create and validate key export documents (such as Commercial Invoices and Packing Lists), ensuring compliance with international trade regulations.

Key Responsibilities

• Shipment Coordination: Track and monitor international shipments across the supply chain.
• Pre-Alert Management: Create and manage pre-alerts for carriers such as UPS.
• Documentation: Prepare and validate export documentation (Commercial Invoices, Packing Lists).
• Shipment Follow-Up: Continuously track shipments and resolve delays or issues.
• Cross-Functional Coordination: Collaborate with Finance to align shipment and invoicing data.
• Compliance & Accuracy: Ensure all shipment data meets internal and international standards.

Qualifications

• Experience or exposure to logistics, import/export, or supply chain (preferred).
• Strong attention to detail, especially with documentation.
• Professional fluency in English and Spanish.
• Strong organizational and follow-up skills.
• Proactive mindset with problem-solving ability.
• Ability to work cross-functionally with internal teams and external partners.

Working Conditions

• Occasional travel (up to 10%).

• 2+ years of experience in field verification, onsite auditing, field collections, or logistics.
• Proven execution in roles requiring high observation skills and the ability to make objective judgments under pressure.
• High mobility: Comfort with being in the field 80–90% of the time.
• Excellent verbal and written communication to deliver clear, unbiased reports.
• Adaptability to fast-changing environments and shifting schedules.
• Experience or interest in using AI tools to automate workflows and reporting.
• Tech-savviness with mobile apps, GPS tools, and digital forms.

• Previous experience in the Fintech, Banking, or SOFOM sectors.
• Fundamental knowledge of KYC (Know Your Customer) and fraud prevention patterns.
• Independent analytical skills using spreadsheets.
• Experience with route optimization to increase daily visit volume.
• A good sense of humor
• Intermediate English Level

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Business Systems/Salesforce Administrator will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Enterprise Business Systems Team - leading strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into our interconnected go-to-market (GTM) systems. You will have a passionate, capable team supporting you. 

On a day-to-day basis, you will be responsible for the strategy, development, and architecture of systems aligned to a business function. Specifically, you will:

• Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
• Partner with stakeholders not just to fulfill requests, but to interrogate business processes and uncover the root challenges behind every feature request.
• Manage the integration and data flow between Salesforce and key marketing/sales enablement systems
• Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle
• Integrations and advanced configurations/support
• Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability
• Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to impact how we operate internally through technology. You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a business systems expert - someone with a drive to produce positive change and an eye for detail. You will have a keen eye for opportunities to improve systems and processes, and you are excited to work cross-functionally to make it happen. You are passionate about building relationships, aligning system outcomes to business goals, and helping others succeed. To thrive in this role, you will constantly be developing your skills, keeping up with software trends, building great relationships internally - understanding their priorities and challenges, and networking externally to learn from others’ experiences. You possess an innate curiosity that drives you to pull on threads until you fully understand a functionality or problem.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Business Systems Administrator is the career path for you!

THE TEAM:

Our Clari + Salesloft Enterprise Business Systems team is comprised of seasoned and up-and-coming systems experts who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Enterprise Business Systems team consists of administrators and engineers who drive the business forward and forge their own success.  The Lofters on our team share a few common traits: they are self-starters, passionate about solving complex challenges, naturally curious, driven to learn and grow their skills, and aggressively pursuing AI efficiencies.

THE SKILL SET:

• Bachelor's degree 
• 2+ years hands-on experience as a Salesforce Administrator/Business Analyst
• Salesforce Certification is a plus
• Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
• Experience in Sales or Business Operations is a plus
• Experience in designing, implementing, and supporting enterprise-level business systems.
• Proven experience with system integrations and middleware technologies.
• Excellent analytical, problem-solving, and process optimization skills.
• Strong communication, collaboration, and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Experience with business process mapping and documentation.
• Knowledge of system configuration management principles and best practices.
• Ability to define and promote best practices for system usage and administration.
• Project management skills, including planning, execution, and risk management.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview 

Mitratech is looking for an Analyst, Customer Success Operations, to join our broader Revenue Operations team. This role is focused on supporting Customer Success reporting, dashboarding, and process optimization. You will work collaboratively with teams spanning Customer Success, Account Management, Finance, and other relevant teams. 

Essential Duties & Responsibilities: 

• Support Customer Success and Account Management teams with what they need to run their business 
• Manage case queues efficiently and with attention to detail
• Create Salesforce reports and dashboards  
• Coordinate with Collections Team to manage suspensions and warnings for customers
• Support weekly, monthly and quarterly reporting and forecasting
• Escalate critical challenges within in the owned processes and systems to leadership 
• Ensure outcome of tasks are aligned with company standards and goals 
• Regularly communicate with leadership for project updates 
• Maintain data integrity across systems

Requirements & Skills: 

• 3-5 Years of experience in operations, deal desk, data integrity, finance, and/or business analytics 
• Experience within Private Equity high-growth fast paced technology companies 
• Ability to work cross-functionally with various business units 
• Technically Savvy with understanding of SFDC and Microsoft/Google suite 
• Excellent attention to detail 
• Strategic thinking and ability to execute tactically 
• Ability to manage and prioritize multiple requests simultaneously 
• Able to influence stakeholders and push back constructively when needed
• Team-oriented and empathetic 
• Professional self-starter able to work independently and collaboratively 
• Ability to navigate ambiguity 
• Desire to simplify complex solutions and processes 

Education:                          

• Bachelor’s Degree required 

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview

The Business Intelligence Analyst is responsible for supporting the delivery of business intelligence and reporting initiatives within the organization. They will work closely with business teams to gather requirements, translate them into user stories, and develop robust data models to power insightful analytics. The Analyst will collaborate with the development team to ensure successful implementation and deployment, while maintaining excellent stakeholder communication throughout the process.

Key Responsibilities:

• Gather detailed requirements from business teams for new business intelligence and reporting initiatives
• Document requirements and translate them into user stories for the development team
• Design and develop data models to support the reporting and analytics needs of the business
• Work closely with data engineers and developers to ensure the successful delivery of BI solutions
• Test and validate BI deliverables to ensure they meet the defined requirements and provide the expected value
• Coordinate with business stakeholders to gather feedback, address issues, and manage ongoing support
• Demonstrate excellent attention to detail and strong problem-solving skills to identify and resolve data quality issues
• Maintain clear and concise communication with all project team members and stakeholders
• Continuously learn and stay up-to-date with the latest BI tools, technologies, and best practices

Required Qualifications:

• Bachelor's degree in a quantitative field such as Computer Science, Data Science, or Business Analytics
• 1-2 years of experience in a data-driven role, preferably within a business intelligence or reporting function
• Proficient in data modeling, ETL processes/tools, and BI reporting tools (e.g., QuickSight, Power BI, Tableau)
• Strong SQL skills and familiarity with data warehousing concepts
• Excellent written and verbal communication skills, with the ability to translate technical information for business audiences
• Attention to detail and a proven track record of delivering high-quality work
• Collaborative mindset and the ability to work effectively in a team environment

Preferred Skills:

• Experience with agile project management methodologies and tools (e.g., Jira, Scrum)
• Familiarity with cloud-based data platforms (e.g., AWS, Azure, GCP)
• Knowledge of data engineering tools and techniques  (e.g., dbt, Glue, Python)
• Understanding of data warehousing and experience in data warehouses (e.g., Snowflake, Athena, Databricks)
• Understanding of data visualization best practices and principles
• Passion for continuous learning and staying up-to-date with industry trends and technologies

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

The Customer Success Manager will be responsible for our SMB market customers, with the goal of offering scalable strategies to ensure customer success through the use of our Blip products.

As a CSM, you will be responsible for building relationships with customers, understanding their needs, and guiding the strategies that will drive their success in adoption and continuity processes.

The main responsibilities you will have are:

• Relationship development:
• Establish and maintain strong relationships with customers, becoming a trusted point of contact.
• Gain a deep understanding of customers' goals and challenges, anticipating their needs through data.
• Onboarding process:
• Design and implement effective onboarding processes so that customers can use our products in the best possible way.
• Collaborate with internal teams to promote a positive experience throughout the continuous process.
• Continuous process: Developing customer success strategies:
• Develop and implement scalable strategies for customer success.
• Identify patterns of success and create 1:1, 1:few and 1:many action plans for potential customers at risk of churn.
• Data and metrics analysis:
• Use customer success data and metrics to assess the health of your customer portfolio accounts.
• Develop KPIs to measure customer success and continuously improve strategies.
• Training and education:
• Provide ongoing training to customers on the features and capabilities of Blip products.
• Develop educational materials and resources to improve understanding and use of the platform.
• Problem management:
• Be the voice of the customer within Blip, so that their main technical/relational problems are shared and, together with internal teams, we work on solutions, thus contributing to customer satisfaction.
• Customer feedback:
• Constantly gather customer feedback and share ideas with internal teams.
• Contribute to the continuous improvement of the platform based on the feedback received.
• Propose projects and actions that contribute to the continuous improvement of your customer portfolio.

Key Requirements

• Minimum 2 years of experience in customer success.
• Exceptional communication and negotiation skills and the ability to build relationships that will help you in your daily challenges.
• Strong analytical skills, sense of prioritisation and ability to work with data to guide decision-making.
• Experience in digital projects/products: software, systems, interfaces.
• Experience in project/product management and quality control.
• Creative problem-solving skills.
• Results-oriented, with the ability to manage multiple projects simultaneously.
• Advanced English and/or Spanish.

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview 

We are seeking a Senior Analyst, Data Quality, to lead and execute our enterprise data quality program. This strategic role is designed for an experienced data professional with 3–5 years of hands-on experience in data quality management, data profiling, and data remediation across complex enterprise systems. As the primary owner of data quality across our organization, you will identify gaps, drive resolutions, and build scalable controls that ensure our data is accurate, consistent, and trustworthy.

In this role, you will serve as the central point of contact between business stakeholders and technical teams—including Salesforce, NetSuite, and ChurnZero—to diagnose and resolve data quality issues and implement preventative controls. You will bring strong SQL skills and deep familiarity with Salesforce data structures, using these capabilities to profile data, uncover root causes, and partner with system owners to establish durable quality checks Experience with customer and contact de-duplication and customer hierarchy is a big plus as you will drive initiatives focusing on these objectives.

This position offers the opportunity to shape how our organization manages data as a strategic asset, balancing immediate remediation needs with long-term quality improvements that support operational excellence and future analytical and AI-driven initiatives.

Responsibilities:

• Lead Data Quality Program – Design, implement, and manage enterprise-wide data quality initiatives, working closely with data owners and business stakeholders to identify quality gaps, prioritize remediation efforts, and track progress against quality benchmarks.
• Identify and Resolve Data Quality Gaps – Conduct ongoing data profiling and analysis across key enterprise systems—including Salesforce, NetSuite, and ChurnZero—to surface data quality issues, determine root causes, and collaborate with business stakeholders to define and execute resolution strategies.
• Manage customer data unification and hierarchy management – Run and maintain matching and hierarchy assignment and work with business stakeholders to conduct reviews on time
• Implement Controls and Checks – Partner with Salesforce, NetSuite, and ChurnZero system teams to design and implement data validation rules, automated checks, and preventative controls that reduce data quality issues at the point of entry.
• Manage Data Quality for Key Data Objects – Own end-to-end data quality management for critical data assets, including defining quality dimensions, building monitoring processes, and reporting on quality trends over time.
• Leverage External Data Vendors – Collaborate with external data providers such as ZoomInfo and Dun & Bradstreet to enrich, validate, and standardize enterprise data, ensuring alignment between third-party data and internal records.
• Develop Data Standards and Definitions – Create and maintain data standards and field-level definitions to ensure consistent data entry and usage across all departments and systems.
• Monitor and Report on Data Quality Metrics – Establish KPIs for data quality success, regularly assess program effectiveness, and provide executive reporting on data quality improvements, remediation status, and control adoption.

Experience, Skills, Abilities, Education, and Certifications

• 3–5 years of relevant experience in Enterprise Data Management with a strong focus on Data Quality Management and data remediation
• Strong SQL skills required; ability to write complex queries for data profiling, analysis, and quality monitoring
• Strong experience with Salesforce data structures and data management within the Salesforce platform
• Good experience in driving data quality standardization and establishing controls across the enterprise
• Experience working with external data vendors such as ZoomInfo and Dun & Bradstreet is a significant plus
• Experience with NetSuite and/or ChurnZero data is a plus
• Exposure to AWS and Snowflake is a plus
• Experience with Generative AI and using AI to drive data quality and metadata management is a plus
• Proficiency in Data Modeling for analytical purposes is a plus
• Demonstrated ability to prioritize work to meet multiple, competing deadlines
• Ability to work independently and collaboratively to achieve goals, deadlines, and desired results
• Effective oral, written, and interpersonal communication skills
• Bachelor's degree in Mathematics, Engineering, Economics, Business Management, Computer Science, Statistics, or a related field preferred

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.