Nubank
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
If you are interested in finding your place at Nubank, check out our open opportunities below, and if you don't find what you're looking for, take the opportunity to learn more about our day-to-day work on our careers blog: English / Portuguese / Spanish.
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About Us
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
About the Role
As part of Nu Mexico's AML Ops team, you'll be on the front line of protecting our financial ecosystem — detecting suspicious activity, stopping money laundering, and ensuring our operations stay fully compliant with Mexican regulations. This isn't just a compliance role: it's a direct contribution to building a fairer, more ethical financial system for millions of people.
You'll work with our transaction monitoring system to investigate AML alerts, evaluate customer risk profiles, and report findings to the relevant authorities — including the UIF, CNBV, and SHCP. Your work directly shapes the integrity of Nu Mexico and contributes to the country's fight against financial crime.
You'll bring precision, resilience, and a proactive mindset to a fast-moving regulatory environment. You understand that bureaucracy and process discipline are part of the job — and you know how to balance rigorous compliance with a commitment to the best possible customer experience.
If you believe that financial institutions can and should be a force for good in society, this role is for you.
You'll be responsible for
- Investigate AML alerts, financial transactions, and account data generated by our transaction monitoring system — analyzing patterns, identifying suspicious situations, and delivering clear, documented recommendations (Report to UIF, Cancel, escalate, etc.).
- Prepare and escalate complete investigation files to the AML Forum (Comité de Comunicación y Control), ensuring all cases are thoroughly supported and ready for decision-making.
- Report money-laundering and terrorism financing activity to relevant authorities (SHCP, CNBV, UIF) with precision and timeliness, including submission of suspicious activity reports (SAR/ROI).
- Conduct thorough customer risk assessments — evaluating risk profiles and applying enhanced due diligence (EDD) and customer due diligence (CDD) processes accordingly.
- Drive quality reviews across the AML Ops team — evaluate process deficiencies, assess control measures, identify gaps, and recommend corrective actions to meet regulatory requirements.
- Apply FIU typologies, support binding list discard operations, and provide guidance on sanctions screening and KYC processes.
- Partner with legal, compliance, and risk management teams to minimize money-laundering exposure and strengthen Nu's overall financial crime prevention framework.
- Contribute to the implementation of the regulatory framework supporting Nu Mexico's growth plan, staying current with AML/FT laws, industry standards, and emerging regulatory changes.
We are looking for a person who has
Required
- Experience in AML compliance, financial crime investigation, or regulatory operations in a financial institution.
- Solid analytical skills — able to turn complex transactional data into actionable, well-documented recommendations.
- Proven experience with regulatory reporting, including suspicious activity reports (SAR/ROI) to Mexican financial authorities.
- Ability to work autonomously, manage competing deadlines, and stay composed in a constantly evolving regulatory environment.
- Clear and effective communication skills in Spanish and/or English, both written and verbal.
- Strong integrity and discretion when handling sensitive customer and financial information.
Nice to have
- CNBV certification, or in-depth knowledge of Mexican AML regulations (SHCP, CNBV, UIF), including freezing, unfreezing, and fund transfer rules.
- Experience monitoring transactional AML alerts across banking products (Credit Card, Savings, Remittances, Investments) and/or in compliance roles related to AML.
- Familiarity with Banking & Sofipo regulations and KYC/sanctions screening processes related to AML.
- Bachelor's degree in Law, Administration, Finance, Economic Sciences, or a related field.
- Proficiency with Excel, Google Sheets, Looker, SQL, or Python for data analysis and reporting.
Location for this opportunity
Mexico City, Mexico. 100% On-Site · 5 days/week
Our Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
This role is based full-time at one of our offices in Mexico City as a regulatory requirement.
If you're looking for a place to grow your career in a high-performance, mission-driven environment - surrounded by exceptional people and close to the decisions that shape the future of finance in Latin America - this is where that happens.
Explore how we build technology at Nubank
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Ready to apply?
Apply to Nubank
About Nubank
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
About the Role
As part of Nu Mexico's KYC Ops team, you'll be at the heart of one of the most important compliance functions in a financial institution — making sure we truly know our customers, protect them, and protect the business from financial crime. Your work directly enables Nu to onboard customers with confidence while staying fully compliant with Mexican and international regulations.
You'll run screening and due diligence routines that span PEP analysis, sanctions list verification (OFAC, UN, SAT 69, Lista de Personas Bloqueadas), FATCA/CRS compliance, and more. Every case you analyze and every opinion you deliver contributes to a financial system that is safer, fairer, and more trustworthy.
This role sits at the intersection of operational precision and regulatory expertise. You'll work independently on your routines while collaborating closely with AML Ops, FinSec Ops, and other teams to handle complex cases and drive continuous improvement across the squad.
You'll be responsible for
- Execute KYC screening and due diligence routines for prospects and customers — including PEP analysis (domestic, related PEP, PEP MX, and international), negative media investigations, and clear risk-based case opinions.
- Analyze and process screening results against regulatory and sanctions lists — including Lista de Personas Bloqueadas, Interpol, SAT 69, OFAC, and UN — delivering thorough, well-documented technical opinions.
- Manage FATCA/CRS compliance routines, ensuring accurate identification and treatment of relevant customers in line with applicable regulations.
- Partner with AML Ops Mexico, FinSec Ops, and other cross-functional teams to evaluate high-risk prospects or clients and reach coordinated, well-supported decisions.
- Identify opportunities to strengthen internal controls and improve KYC operational processes, actively contributing to the squad's continuous improvement initiatives.
- Participate in projects and initiatives with significant operational impact — bringing your regulatory knowledge to help design scalable, compliant solutions.
- Support internal queries on KYC and screening routines, providing clear and timely guidance to colleagues across teams.
We are looking for a person who has
Required
- Hands-on experience in KYC, compliance, AML, customer registration, or regulatory operations within a financial institution.
- Solid understanding of Mexican KYC regulatory requirements, including PEP screening, sanctions list verification (OFAC, UN, SAT 69, Lista de Personas Bloqueadas), and FATCA/CRS obligations.
- Strong analytical and investigative skills — able to conduct thorough case reviews, form clear technical opinions, and make well-reasoned recommendations.
- Demonstrated ability to manage competing priorities, meet regulatory deadlines, and operate independently within a structured compliance environment.
- Clear and effective written and verbal communication in Spanish and/or English.
- Meticulous attention to detail and high standards of integrity when handling sensitive customer data.
Nice to have
- Experience with customer onboarding, registration updates, or acquisition compliance processes.
- Proficiency in Excel, Google Sheets, Looker, or SQL for data tracking, reporting, or operational analysis.
- Exposure to process improvement or internal control projects within a compliance or operations team.
Location for this opportunity
Mexico City, Mexico. 100% On-Site · 5 days/week
Our Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
This role is based full-time at one of our offices in Mexico City as a regulatory requirement.
If you're looking for a place to grow your career in a high-performance, mission-driven environment - surrounded by exceptional people and close to the decisions that shape the future of finance in Latin America - this is where that happens.
Explore how we build technology at Nubank
🎥 youtube.com/@building.nubank ↗
🎧 Listen to our stories on Spotify ↗
Ready to apply?
Apply to Nubank
Atención de Autoridades (SITI AA) - Regulatory Solutions Analyst
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About Nubank
Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.
Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in São Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nu.com.mx.
About the role
Ensure Nubank's sustainable growth by complying with regulatory requirements regarding financial secrecy and responding to requests from authorities, challenging the status quo by:
- Responding to any official communication from the CNBV (National Banking and Securities Commission) related to requests for information, documentation, freezing and unfreezing of accounts related to Nubank customers that may be requested by the competent fiscal, administrative, and judicial authorities.
- Managing and administering the list of blocked individuals at the entity.
Being diligent, flexible, and resilient, in accordance with Nu's principles!
To that end, our Judicial Orders team is responsible for supporting and executing all front-line defense operational routines related to official communications from the CNBV.
Typical responsibilities assigned to you might include:
- Support the team responsible for attention and monitoring requirements received through the portal of the Inter-Institutional Information Transfer System - Attention to Authorities, of the National Banking and Securities Commission (SITI AA portal of the CNBV).
- Control and timely download of the digital requirements published for the financial institution, and be in charge of end-to-end flow, considering analysis of the requirements and the final response to the Regulator.
- Be part of the Judicial Orders team, focused on Mexico´s enquiries, reporting directly to our Regulatory Solutions Squad in Mexico;
- Support Judicial orders operational workflow;
- Follow the management queues and dashboards in order to ensure the enquiries have been duly promptly addressed and no regulatory gaps are found;
- Continuous supporting projects to comply with key policies related to Judicial orders scope and its operational routines (SITI AA)
- Support and comply with monitoring metrics and KPIs, facilitating communication within Nubank teams.
- Support and execute the operational routines related to Blocked Person List (Lista de Personas Bloqueadas) in Mexico.
Qualifications:
You will succeed if…
You have a Bachelor's Degree, preferable in Law, or related.
Have previous experience in management of SITI AA
You are detail-oriented, diligent, organized and enjoy operational activities
You are a proactive, autonomous person and have an interest in creating processes and improving them, but at the same time, understand that there are bureaucracies in the regulatory activities that need to be followed
You are able to meet deadlines and to be flexible to adapt to changing conditions
You can communicate clearly, succinctly and effectively
You feel good to be constantly challenged to learn and do more
You are good with oral and written communication in Spanish and/or English
You believe in a more just and ethical society and Nubank's values and culture.
You understand that we can contribute within Nubank to the construction of this society, guaranteeing the application of all the rules and regulatory aspects inherent to the Client's Registration.
It will be a differential if you..
Have previous experience Compliance & AML or Legal
Have knowledge in Excel, Sheets, Looker, SQL and Python
Have Banking & SOFIPO regulation knowledge;
Have knowledge in CNBV regulation, freezing, unfreezing and transfer money;
Have previous experience in conducting Judicial orders operational routines, e.g. subpoenas (Oficios Judiciales);
Can easily turn numbers into complex strategies and effective actions
Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
Hybrid 1week/cycle: Our hybrid work model brings us to the office for one week every cycle, which may vary between one and three months. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Ready to apply?
Apply to Nubank
Regulatory Solutions Analyst - Judicial Orders
Share this job
About Nubank
Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.
Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in São Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nu.com.mx.
About the role
Ensure Nubank's sustainable growth by complying with regulatory requirements regarding financial secrecy and responding to requests from authorities, challenging the status quo by:
- Responding to any official communication from the CNBV (National Banking and Securities Commission) related to requests for information, documentation, freezing and unfreezing of accounts related to Nubank customers that may be requested by the competent fiscal, administrative, and judicial authorities.
- Managing and administering the list of blocked individuals at the entity.
Being diligent, flexible, and resilient, in accordance with Nu's principles!
To that end, our Judicial Orders team is responsible for supporting and executing all front-line defense operational routines related to official communications from the CNBV.
Typical responsibilities assigned to you might include:
- Support the team responsible for attention and monitoring requirements received through the portal of the Inter-Institutional Information Transfer System - Attention to Authorities, of the National Banking and Securities Commission (SITI AA portal of the CNBV).
- Control and timely download of the digital requirements published for the financial institution, and be in charge of end-to-end flow, considering analysis of the requirements and the final response to the Regulator.
- Be part of the Judicial Orders team, focused on Mexico´s enquiries, reporting directly to our Regulatory Solutions Squad in Mexico;
- Support Judicial orders operational workflow;
- Follow the management queues and dashboards in order to ensure the enquiries have been duly promptly addressed and no regulatory gaps are found;
- Continuous supporting projects to comply with key policies related to Judicial orders scope and its operational routines (SITI AA)
- Support and comply with monitoring metrics and KPIs, facilitating communication within Nubank teams.
- Support and execute the operational routines related to Blocked Person List (Lista de Personas Bloqueadas) in Mexico.
Qualifications:
You will succeed if…
You have a Bachelor's Degree, preferable in Law, or related.
Have previous experience in management of SITI AA
You are detail-oriented, diligent, organized and enjoy operational activities
You are a proactive, autonomous person and have an interest in creating processes and improving them, but at the same time, understand that there are bureaucracies in the regulatory activities that need to be followed
You are able to meet deadlines and to be flexible to adapt to changing conditions
You can communicate clearly, succinctly and effectively
You feel good to be constantly challenged to learn and do more
You are good with oral and written communication in Spanish and/or English
You believe in a more just and ethical society and Nubank's values and culture.
You understand that we can contribute within Nubank to the construction of this society, guaranteeing the application of all the rules and regulatory aspects inherent to the Client's Registration.
It will be a differential if you..
Have previous experience Compliance & AML or Legal
Have knowledge in Excel, Sheets, Looker, SQL and Python
Have Banking & SOFIPO regulation knowledge;
Have knowledge in CNBV regulation, freezing, unfreezing and transfer money;
Have previous experience in conducting Judicial orders operational routines, e.g. subpoenas (Oficios Judiciales);
Can easily turn numbers into complex strategies and effective actions
Benefits
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
Work Model for this Role
Hybrid 1week/cycle: Our hybrid work model brings us to the office for one week every cycle, which may vary between one and three months. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Ready to apply?
Apply to Nubank