Solutions Architect, Platforms

Who We Are

About Stripe

At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. 

About The Team

The Solutions Architecture Team partners with our users to realise their full potential through the adoption of prescriptive solutions that drive their growth and success.

We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe.  We work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s platform prospects. 

What You’ll Do

As a member of the team, Solutions Architects build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetisation opportunities and growth.

Responsibilities

• Be a key member of the Platform account team with deep involvement in defining the customer strategy; Identify and close new complex opportunities, and accelerate solution adoption. 
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering, and Head of Payments.
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors.
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelising the proposed solutions through executive briefings, readouts, presentations and solution demos. 
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritised for delivery.  
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success.
• Act as a crucial part of the sales team, providing technical insight and solutions to prospective and existing platform users. Guide and provide technical expertise on Stripe and its benefits for both platforms and their customers.
• Showcase the capability of Stripe's platform in solving business problems, highlighting features, benefits, and potential customisations. This includes demonstrating how those benefits pass down to the customer's own user-base.
• Manage pre-sales projects, coordinating proof of concept development, and feasibility checks. Ensure all solutions proposed are viable, beneficial to our potential clients, and also accommodating to their customers.

Who You Are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Develop a comprehensive understanding of Connect, Stripe's solution for enabling platform payments, exploring its various features, and integration methodologies.
• Gather an in-depth understanding of Stripe's Payments and Billing systems and their applicability across diverse business models to beneficially cater to individual clients' and their customers' needs.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in a platform technology stack/ecosystem. 
• Strong organisational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.

Preferred Qualifications

• Experience as a customer facing, domain expert in the payments space, presenting, and architecting solutions for platform customers.
• Prior experience driving technical sales with top-tier enterprise scale platforms and supporting them and their customer’s unique requirements 
• Experience with integrating Stripe or other RESTful APIs into web applications.
• Experience in systems design, building and deploying complex applications.
• Experience in helping customers adopt and consume software in a cloud model.
• Passionate about learning and actively seeks out knowledge
• Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
• Strong collaboration skills to work seamlessly with extended teams to support our users.

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the largest and most influential platforms on the internet. 

As Reddit continues to scale globally, reliability and performance are more critical than ever. The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.

We are looking for a Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences.

This is a highly technical leadership role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can influence engineering culture across the organization.

What you’ll do:

• Lead Reliability Engineering for User Experience
• Drive reliability, scalability, and operational excellence for critical user facing systems and services. Improve performance and resiliency across APIs, content delivery, feed generation, search, messaging, and real-time experiences.
• Architect for Scale
• Partner with product and infrastructure engineering teams to design systems that remain highly available and performant under massive global load. Guide architectural decisions around failover, redundancy, graceful degradation, traffic management, and capacity planning.
• Reduce Operational Risk
• Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.
• Drive Automation
• Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails
• Incident Management
• Lead complex incident response efforts across engineering teams. Drive blameless postmortems, identify root causes, and ensure sustainable long-term fixes are implemented.

Influence Engineering Standards

• Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.

Mentor and Multiply Impact

• Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.

What We’re Looking For

• 8+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large scale distributed systems.
• Strong collaboration and communication skills with the ability to influence technical direction across teams.
• Strong experience supporting high traffic, user facing production environments.
• Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.
• Experience designing highly available systems with strong operational and reliability practices.
• Strong programming skills in languages such as Go, Python, or similar.
• Strong understanding of observability systems including metrics, logging, tracing, and alerting.
• Experience improving reliability through SLOs, automation, incident management, and performance optimization.
• Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.

Nice to Have

• Experience operating systems at internet scale traffic volumes.
• Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
• Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
• Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
• Contributions to open source software or participation in technical communities.
• Experience leading large scale incident response and operational transformation initiatives.

Why Join Reddit?

You’ll help shape the reliability and performance of one of the internet’s largest platforms, influencing experiences used by millions of people every day. This is an opportunity to solve deeply complex engineering problems at massive scale while helping define the future of reliability engineering for a modern consumer platform.

Benefits

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Private Medical, Dental, and Vision Benefits
• Personal Retirement Savings Account with matching contribution
• Cycle to Work and Tax Saver schemes
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Sony Interactive Entertainment is searching for experienced Full Stack Software Engineers to join our team and contribute to the development of in-house applications. This role involves creating seamless and secure solutions and ensuring delivery of exceptional user experiences. As a full-stack developer, you will work across the stack, contributing to both the front-end and back-end architecture and implementation. This is an opportunity to participate in a fun, demanding, fast-paced environment for individuals who thrive on new challenges and creative solutions.

What you'll be doing:

• Architect, design and develop RESTful API Endpoints, ensuring high performance, scalability and maintainability.
• Collaborate with other Front-End Engineers and develop dynamic, responsive and user-friendly web applications.
• Define Data Models and database schemas and manage relational databases or NoSQL databases ensuring data integrity and performance.
• Create and maintain documentation of application design, configuration and maintenance.
• Provide accurate timelines for specific tasks assigned.
• Participate in scheduled on-call rotation and respond to emergencies.

What we're looking for:

• 3+ years professional experience working with medium/large complex code bases
• Experience in Full Stack development
• Experience with one or more of the following programming languages: Java, Go, or Python
• Experience in REST API design and implementation
• Proficient in HTML, CSS, the JavaScript ecosystem and familiarity with popular frameworks like React, Angular, Ember, Jest, Babel, and TypeScript
• Knowledgeable in UI/UX design principles
• Strong communication and interpersonal skills
• Desire to collaborate and to develop strong and positive team relationships
• Attention to detail, organizational skills, a strong work ethic and the ability to work independently.

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field, or at least three years of proven experience in lieu of a degree
• Demonstrated ability to write clean, maintainable, and well-documented code.
• Database management, cloud technologies (AWS), and containerization (Docker, Kubernetes)
• Knowledge of React best practices
• Familiarity with DevOps tools and practices, including CI/CD pipelines
• Automated deployment tools (e.g. Terraform, Ansible, Jenkins)
• Excellent problem-solving skills and attention to detail
• Experience with Agile development methodologies such as SAFe, Scrum

See yourself at Twilio

Join the team as Twilio’s next Transfer Pricing Manager.

About the job

Twilio is looking for an Transfer Pricing  Manager  located in Ireland to join our global tax team.  As the Global Transfer Pricing Manager at Twilio, you will be an architect and guardian of our intercompany transaction framework. In a high-growth, cloud-communications environment, our value chain is complex—spanning R&D, digital infrastructure, and global sales. You will ensure that our global operations are compliant, tax-efficient, and aligned with the latest OECD guidelines and local regulations.

You aren't just a "compliance checker"; you are a strategic partner who understands how code, data, and communication APIs translate into taxable value across borders.  

 Our ideal candidate is a highly motivated and collaborative individual with transfer pricing experience and an eagerness to learn in an AI native environment . We aren’t just "filing forms"; we are building a scalable, AI-native tax infrastructure that supports a company moving at the speed of the cloud. You will have the autonomy to design processes from scratch—moving away from manual data entry toward high-value strategic analysis enabled by the latest AI tools.

Responsibilities

In this role, you’ll:

• Lead the charge in integrating AI and automation into our transfer pricing workflow. This includes automating benchmark searches, using AI for draft local file narratives, and building "self-service" intercompany models.
• Oversee the end-to-end global transfer pricing lifecycle, including the preparation and review of Master Files, Local Files, and Country-by-Country Reporting (CbCR).
• Lead the operational transfer pricing process—setting, monitoring, and adjusting intercompany prices throughout the year to ensure legal entities hit target profitability as well as ensure that the quarterly close calculations are robust and accurate.
• Document complex intercompany transactions and develop robust policies for the valuation of intangible assets (IP), know-how, and customer relationships.
• Manage global transfer pricing audits and controversy matters, acting as the primary point of contact for external advisors and tax authorities.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s degree in Accounting, Economics, Finance, or Law. CPA, CTA, or JD/LLM in Tax is highly preferred. 
• 5+ years of dedicated transfer pricing experience in Big 4 public accounting or a high-growth US multinational corporation
• Working knowledge of Oracle Fusion or similar ERP/ EPM
• Must be proficient with Microsoft Excel/Office.

Desired:

• Familiarity with tax technology software & AI tools  is beneficial.

Location

 This role will be remote, and based in Ireland

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Staff Enterprise Security Engineer (AI Security)

About the job

As a Staff Enterprise Security Engineer, you will be a technical leader within the EntSec team, responsible for the foundational security posture of our organization. You will serve as an SME on the technical strategy and engineering execution for securing the AI ecosystem in our Enterprise, moving beyond policy into building the foundational "decision infrastructure" and technical guardrails that allow the enterprise to innovate with AI at scale.

You will also guide strategic direction and collaboration across enterprise security domains. You will need a background in security engineering and the cross-functional influence necessary to solve ambiguous, large-scale problems. Leveraging expertise in security assessments,  threat modeling, identity and access control principles, and data protection, you will architect and build preventative guardrails and mitigate new risks introduced by first and third-party AI agents in our Enterprise.

Responsibilities

In this role, you’ll:

• Design and implement secure reference architectures for Enterprise AI platforms that secures every Twilion’s engagement with them, ensuring data integrity, regulatory compliance, and resilience against evolving AI threats.
• Establish a definitive framework for AI vetting, driving the cultural and policy shifts needed to institutionalize this strategic mindset across the organization.
• Collaborate with cross functional partners to develop and set the long term roadmap for agentic AI identity and posture management, ensuring cohesive strategies for reducing risk from agentic AI use.
• Maintain and improve our enterprise security posture through high-quality code (Python, Go, or similar) and automated infrastructure management via IAC.
• Act as a technical mentor to junior engineers and a strategic advisor to leadership on the evolving AI landscape.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 7+ years of experience in security engineering or infrastructure security
• 2+ years of experience leading teams in a technical capacity or leading technical risk analysis in an enterprise environment.
• Expertise in cloud security (AWS, GCP) and container security (Kubernetes).
• Proven track record of designing and deploying complex security systems at scale.
• Strong proficiency in programming languages such as Python, Go, or Java.

Desired:

• Experience in building, deploying and reviewing automation for complex security workflows, including use of both AI-driven and traditional automation tools.
• Excellent communication skills with the ability to explain complex AI security risks to non-technical stakeholders.

Location

 This role will be remote, and based in Ireland

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the Voice & Video Postflight team as Twilio’s next Senior Software Engineer.

About the job

This position is needed to build and evolve next-generation distributed systems that empower our customers through high-performance APIs. You will be tasked with solving the complex challenges inherent in supporting the massive scale of Twilio Voice, ensuring our infrastructure remains robust as we expand our capabilities.

As a Software Engineer, you will focus on the intersection of large-scale API development and advanced data systems. You will work on designing and implementing low-latency, highly scalable architectures that leverage modern database technologies to provide customers with seamless access to large-scale data. 

Responsibilities

In this role, you’ll:

• Architect and implement next-generation distributed systems capable of handling the immense throughput and concurrency requirements of Twilio Voice.
• Design low-latency, high-scale APIs that empower customers with real-time access to their data and communications infrastructure.
• Optimize and manage distributed database environments, ensuring high availability and performance across high-volume data stores.
• Own the full development lifecycle, from initial system design and prototyping to the continuous operation of 24x7 production services.
• Collaborate across engineering teams to solve "hard" distributed systems problems, ensuring our API layer is both resilient and developer-friendly.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• A Master’s or Bachelor's degree and 5 + years of experience in software engineering, with a focus on backend or infrastructure systems.
• Expertise in Distributed Systems: A deep understanding of consistency models, partition tolerance, and the challenges of scaling stateful services.
• Core Languages: Proficiency in Java,Spring, Dropwizard and a strong grasp of building RESTful APIs at scale.
• Database Fundamentals: Practical experience working with and tuning PostgreSQL, Aurora or similar relational databases.
• Cloud Infrastructure: Familiarity with deploying and managing large-scale services on AWS or GCP.
• Operational Excellence: Comfortable operating in an agile environment with a "you build it, you run it" mentality.

Desired:

• OLAP & Big Data: Experience with ClickHouse or other column-oriented databases for high-performance analytical queries.
• Infrastructure as a code: Familiarity with tools such as Terraform, Harness for managing systems
• Data Pipelines: Prior exposure to technologies like Kafka or Spark for moving and processing data between distributed systems.

Location

This role will be based in our Dublin, Ireland office. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

As an ideal candidate, you will have

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience
• Fluency in Hebrew would be a plus

You may also have

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 426116

MongoDB's Application Modernization Platform (AMP) team aims to grow the adoption of MongoDB by accelerating the rate at which legacy applications built on RDBMS can be modernized to MongoDB. The AMP team uses a combination of proprietary GenAI and deterministic tools combined with modernization techniques (methodologies) developed over numerous customer engagements to modernize legacy applications to MongoDB. This involves modernizing both the application tier by decomposing the legacy application into services and building modern services on MongoDB. Our modernization methodologies involve apply specialized tools that automate a wide variety of modernization tasks including analyzing legacy code bases to figure out how to disaggregate them, transforming legacy code (PL/SQL, T-SQL, Java, C#) to modern application frameworks on MongoDB, automated test generation, and side-by-side testing (legacy vs. modern).  

We are looking for a Solutions Architect to support the sales and delivery of modernization engagements. Candidates must be located in North America near an airport that will enable them to easily visit customer sites in North America or Europe.

This role will be based remotely in Ireland.

Roles Responsibilities

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience with modern software development processes and application architectures including (not an exhaustive list): agile development, domain driven design, microservice architectures, test-driven development, event-driven architectures, operational data layers, test automation, etc.
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Facilitate technical workshops and discovery sessions with customer architects, developers, and business leaders
• Experience installing and delivering complex demonstrations consisting of multiple applications deployed on Docker and Github Codespaces
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263346131

MongoDB’s Developer Experience organization is responsible for ensuring developers across every major language ecosystem can use MongoDB seamlessly, intuitively, and idiomatically. We build and maintain the rich set of client libraries and integrations that serve as the primary interfaces to the database, spanning more than ten programming languages and frameworks.

We’re looking for a Senior Product Manager for Python Developer Experience who will champion MongoDB’s relationship with the Python community, ensuring Python developers and data scientists have the best possible experience using MongoDB. You’ll define the strategy and roadmap for our Python driver, integrations (such as with Django, Flask and FastAPI), and tooling, informed by the needs of the ecosystem. You’ll collaborate closely with a world-class, globally distributed engineering team, but your focus is outward: understanding and serving Python developers where they are.

You’re a strong fit if you have hands-on experience building with Python and can translate developer pain points into clear, actionable product direction. You thrive at the intersection of code and product, care deeply about developer experience, and have a passion for learning, experimentation, and community engagement.

You will own the strategic vision, product strategy, and roadmap for how MongoDB serves Python developers—defining how our portfolio of client libraries, framework integrations, and ecosystem partnerships should evolve to meet both current developer expectations and future trends in the Python ecosystem. Your work will shape how developers build with MongoDB, ensuring a seamless, idiomatic experience that balances short-term developer needs with long-term platform differentiation and secures MongoDB’s place at the center of modern Python stacks such as the FARM stack.

You will collaborate closely with engineering, documentation, DevRel, and community teams to deliver a cohesive developer experience, and act as a champion for the Python ecosystem within MongoDB. You’ll stay ahead of trends, identify strategic opportunities, and make evidence-based decisions that drive adoption and delight.

As part of onboarding, you will build and document an application using MongoDB and a Python framework of your choice to gain firsthand insight into the developer experience. You’ll also engage directly with community forums, conferences, and open-source contributors to deepen your understanding, validate direction, and build trust with developers.

This role can be based out of our Dublin office or remotely in Ireland.

About the team

We are a highly collaborative team of Product Managers, Engineers, Product Analysts, and Product Marketers all working together to make the experience of working with data easy and enjoyable for developers.

We are a distributed team; stretching from our offices in Dublin and NYC to other locations in  Europe, the US and Canada. Every now and then, we all meet in one place for project kickoffs, workshops, and other team events.

The ideal candidate for this role should have

• 3-5 years of product management experience with a track record of shipping developer-facing tools, integrations or APIs
• 3-5 years of commercial experience developing web applications in Python (the interviews for this position will include a live coding component meant to showcase your understanding of idioms, patterns, and evolving runtime environments) - including Django, FastAPI and Flask
• Experience with or exposure to Machine Learning and Data Science concepts and tools, including familiarity with common ML frameworks (e.g., scikit-learn, TensorFlow, PyTorch) and data analysis libraries (e.g., Pandas, NumPy), as well as an understanding of data pipelines and model deployment
• Experience with AI development, including familiarity with Python AI frameworks and libraries such as Langchain, Langgraph, or LlamaIndex for deploying and managing AI solutions
• Ability to communicate sophisticated technical concepts simply and convincingly to a wide range of audiences
• Ability to distill customer use cases and requirements, write comprehensive business cases and execute on them
• Curiosity, a positive attitude, and a drive to continue learning
• Foster an inclusive and respectful work environment according to MongoDB's Core Values

Position Expectations

• Explore the problem space, build connections with your customer-base, interact with the users in the Python community, formulate the vision and the strategy and maintain the roadmap for your area, keeping it aligned with the company’s strategic priorities
• Deeply understand all aspects of the business — your job is to ensure a business outcome, not just product definition!
• Work closely with the product marketing and engineering teams to design, architect, implement and ship new capabilities of the MongoDB developer experience to delight users
• Collect and analyze data that will drive product decisions
• Work with thought leaders from the respective language communities, establish credibility, and weigh in discussions
• Keep your pulse on software engineering trends across language communities and advocate for new languages, frameworks etc  to be added to our portfolio
• Engage in various go to market activities such as collaborating on a marketing campaign, running a survey, or producing sales messaging

Success Measures

• In three months, you will have onboarded on the current MongoDB technologies & tools, and built an application with Python and MongoDB, putting it in public on Github; successfully triaged new issues with the engineering team, taken ownership of the existing roadmap and the product backlog; got to know the team (this team is globally distributed) and started building relationships inside the company
• In six months, you will have reviewed / refined existing user stories and JIRA issues, prioritized and started executing on them with your  engineering team; you will have also researched new and existing markets, identified some new trends and started their exploration in a methodical way
• In nine months, you have produced at least two GA releases of tier 1 drivers or integrations, several service releases, delighted users with new/improved experiences (you’ll need to define your metrics to measure customer success with your deliverables as well), identified new opportunities & refined your roadmap, contributed to other projects, presented to customers, user groups, and conferences, and gained strong support of your team and other stakeholders

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263289662

See yourself at Twilio

Join the team as Twilio’s next Senior Software Engineer.

About the job

This position is needed to is needed to add to our Voice Connectivity Trust team to enable Twilio to better support our customers using Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing Agile methodologies to continuously deliver value to customers.

Responsibilities

In this role, you’ll:

• Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them
• Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions
• Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
• Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
• Figure out novel ways of solving customer problems for the Voice channel

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of hands-on experience in a large scale, distributed applications environment on JVM based technologies 
• Experience building RESTful services, API design and event-driven architectures (Kafka, SQS)
• Understanding of CI/CD pipelines
• Hands on experience with cloud infrastructures such as AWS, GCP, OpenStack or Azure
• Experience with on-call rotations, incident response, monitoring/alerting tools (Prometheus, Datadog, Grafana)
• Excellent written communication skills - essential for effective AI prompting and for creating clear technical documentation (with or without AI assistance)
• Proven ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability
• Strong Java fundamentals with the ability to architect, review, and debug code whether written by you, teammates, or AI agents
• Demonstrated proficiency working with AI coding assistants (Claude, GitHub Copilot, Cursor, or similar) - you should be able to describe your workflows and show examples 
• Bachelor's degree in Computer Science or a related engineering field
• Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
• Able to work well in a team setting and both highly motivated and motivating

Desired:

• Can demonstrate how you effectively use AI to deliver value efficiently
• Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies
• Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems
• Knowledge  and experience working with SIP protocol
• Knowledge and experience working with Stir/Shaken protocol 

Location

This role will be remote and based in Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Software Engineer.

About the job

This position is needed to add to our Voice Connectivity Trust team to enable Twilio to better support our customers using Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing Agile methodologies to continuously deliver value to customers.

Responsibilities

In this role, you’ll:

• Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them
• Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions
• Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
• Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
• Figure out novel ways of solving customer problems for the Voice channel

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Minimum 2+ years of hands-on experience in a large scale, distributed applications environment on JVM based technologies 
• Experience building RESTful services, API design and event-driven architectures (Kafka, SQS)
• Understanding of CI/CD pipelines
• Hands on experience with cloud infrastructures such as AWS, GCP, OpenStack or Azure
• Excellent written communication skills - essential for effective AI prompting and for creating clear technical documentation (with or without AI assistance)
• Proven ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability
• Strong Java fundamentals with the ability to architect, review, and debug code whether written by you, teammates, or AI agents
• Demonstrated proficiency working with AI coding assistants (Claude, GitHub Copilot, Cursor, or similar) - you should be able to describe your workflows and show examples 
• Bachelor's degree in Computer Science or a related engineering field
• Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
• Able to work well in a team setting and both highly motivated and motivating

Desired:

• Experience with on-call rotations, incident response, monitoring/alerting tools (Prometheus, Datadog, Grafana)
• Can demonstrate how you effectively use AI to deliver value efficiently
• Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies
• Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems
• Knowledge  and experience working with SIP protocol
• Knowledge and experience working with Stir/Shaken protocol

Location

This role will be remote and based in Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Little more about the team:

The Solution Architecture team sits at the intersection of technology, customer advocacy, and revenue, working Honeycomb's most strategic opportunities. We partner with world-class engineering organizations to solve complex observability challenges and change how teams build and operate software. This is a team of hands-on technical leaders who want to shape major customer decisions, influence go-to-market strategy, and redefine what great technical selling looks like.

What you’ll do in the role:

• Own the technical strategy for complex sales opportunities, partnering closely with Account Executives and sales leadership to move deals forward.
• Lead discovery, solution design, and technical validation for customer environments with multiple stakeholders and competing requirements.
• Run complex evaluations and proofs of concept end-to-end, including success criteria, technical execution, risk identification, and debrief.
• Translate customer architectures into clear solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes.
• Deliver compelling demos, workshops, and technical presentations tailored to audiences ranging from practitioners to director-level stakeholders.
• Get hands-on when it matters: support instrumentation strategy, troubleshoot integration issues, and help customers prove value in real environments.
• Manage competitive evaluations and bake-offs with strong judgment, disciplined execution, and a clear point of view on Honeycomb’s differentiation.
• Identify technical and strategic risks across active deals and proactively adjust the evaluation approach when needed.
• Partner across Sales, Product, Field Engineering, Marketing, and DevRel to unblock deals and improve the overall go-to-market motion.
• Contribute reusable architectures, demo assets, and technical content that increase team effectiveness and scale best practices.
• Bring structured field insight back into the company to help inform product feedback, messaging, and technical strategy.
• Mentor more junior Solution Architects through collaboration, coaching, and shared learning.

What you’ll bring to the role:

• 5+ years of pre-sales, solution architecture, sales engineering, or customer-facing technical experience in B2B SaaS.
• Experience supporting complex technical sales cycles with multiple stakeholders, ideally in enterprise or commercial accounts with sophisticated engineering teams.
• Strong solutioning skills and the ability to turn ambiguous customer needs into clear technical approaches and evaluation plans.
• Deep working knowledge of observability, distributed systems, distributed tracing, and OpenTelemetry.
• Hands-on fluency with modern cloud environments, containers, Kubernetes, API-driven architectures, and at least one major cloud provider.
• Ability to troubleshoot instrumentation and integration issues across a range of languages, frameworks, and deployment patterns.
• Experience owning POCs or technical evaluations, including defining success criteria, managing risk, and driving toward measurable outcomes.
• Strong consultative communication skills, with the ability to tailor technical messaging across practitioners, architects, and director-level stakeholders.
• Credibility with developer, platform, SRE, and engineering-led audiences through both technical depth and business context.
• A clear point of view on Honeycomb’s value and differentiation in the observability landscape.
• Strong judgment, autonomy, and follow-through in fast-moving deal environments.
• A collaborative, low-ego working style with the ability to pull in cross-functional partners when the situation calls for it.
• A mentorship mindset and desire to make the team stronger through coaching, documentation, and reusable work.
• Familiarity with MEDDPICC or Command of the Message is a plus.
• Willingness to travel ~20% for customer engagements, field events, and internal collaboration.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Logs family of products represents a strategic evolution in how organizations manage and analyze logs at scale while meeting stringent data residency, compliance, and cost requirements. The Product Solutions Architect (PSA) will work closely with Datadog customers, Logs Product team, and the CloudPrem product team to architect, implement best practices, and drive adoption of the log management suite.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Serve as the Product Expert on Logs, CloudPrem, and Observability Pipelines
• Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization at scale
• Design and validate hands-on, production-ready architectures spanning cloud infrastructure, Kubernetes platforms, and customer-managed environments
• Actively identify opportunities to simplify, optimize, and standardize deployment patterns, reducing operational complexity for customers through architectural guidance and best practices.
• Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Support, Partners, and Customers
• Capture repeat customer use cases and solutions and in turn publish Reference Architectures, automation patterns, and Implementation Guides for Datadog prospect and customer consumption
• Build world class training material, solutions briefs, blogs, and documentation to the wider Datadog field technical teams over the latest product features and capabilities
• Collaborate with other teams at Datadog including Marketing, Sales, Community, Documentation, and Evangelism to ensure the success of the Log Management product family
• Exercise the products you represent by building hands-on proof of concepts, small scale deployments  to validate solutions and reproduce customer environments
• Engage deeply with customers, feeling their operational pain points and driving solutions that measurably improve reliability, scalability, and day-to-day operations

Who You Are:

• Someone with strong hands-on experience with tools such as Kubernetes, including cluster architecture, networking, storage, and operational best practices.
• Someone with strong knowledge of cloud infrastructure fundamentals, including networking, compute, storage, and distributed system design.
• Someone familiar with Security, Governance, and Compliance requirements for industry verticals
• Someone who can dive deep into our Codebase, SDKs, and GitHub workflows to understand, debug, and influence product behavior
• Experience with languages like Python and/or Rust, and file formats such as JSON and YAML
• A self-starter, tech-savvy professional, who is comfortable working with bleeding edge technology and processes, even if it hasn’t been well defined
• A deep learner and a Subject Matter Expert today that has built advocacy and knowledge across multiple teams with the knowledge you possess 
• Fluent in understanding the observability market domain, competition, technological shifts, and customer needs
• Someone who values getting things done, taking ownership from problem definition through implementation and outcome
• Highly detail-oriented, especially when working on architectures, documentation, and customer-facing solutions
• A person who possesses exceptional listening and consultative skills, for both internal and external audiences
• Experienced working with customers in high pressure situations where the solution is sometimes not obvious - caring about customer pain and motivated to solve hard problems on their behalf
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train, or air up to 40% of the time 

Bonus Points:

• Successful track record with 5+ years experience working as an Architect or Consultant 
• Experience using Datadog and/or other observability tools in an SRE or DevOps capacity
• Have recent experience deploying solutions in production environments at scale
• Strong knowledge or experience with Splunk, Elastic, Opensearch, SumoLogic, Vector, Cribl, Quickwit

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Description

NewsWhip by Sprout Social is looking for a Senior Applied AI/ML Scientist to join its AI, Data and Intelligence Business Unit. 

Why join NewsWhip by Sprout Social’s Data Science and AI team? 

Most LLM applications are wrappers around a chat box. Ours aren't. 

NewsWhip processes the world's news in real time - millions of articles, posts, and signals every day - and turns that firehose into predictive intelligence that journalists, PR leaders, and global brands rely on to make decisions before the news breaks. The interesting problems live everywhere in that pipeline: ambient agents that monitor and enrich content as it flows in, retrieval systems that have to be fast and correct on a corpus that changes by the minute, evaluation frameworks for a domain where hallucination has real-world consequences, and reporting workflows where LLM-generated insights need to stand up to scrutiny by professional analysts.

You'll work at the intersection of product, data, and engineering with the autonomy to make architectural decisions and the support of a company that takes AI quality seriously. If you want to build LLM systems that do more than answer questions - systems that reason, retrieve, enrich, and act across one of the most demanding content domains there is — this is the role.

What you'll do

Build and Ship LLM-Powered Features

• Architect and deliver production agentic workflows — both ambient (background agents that enrich, monitor, summarise, and surface insights across NewsWhip's data continuously) and interactive (user-facing tool-using agents that respond to journalist and PR analyst queries in real time).

• Own the design of LLM-powered content enrichments that feed directly into customer reporting, alerts, and intelligence briefings — turning raw news signals into structured, decision-ready outputs.

• Lead the technical direction for tool-augmented LLM systems, including MCP-compatible services, function-calling patterns, and multi-step reasoning workflows.

• Make architecture-level decisions about when to use retrieval, when to use agents, when to fine-tune, and when a smaller model or classical NLP approach is the right answer.

• Define structured prompting standards, output schemas, and reusable patterns that the wider engineering team can build on.

Drive Quality, Evaluation, and Observability

• Set the bar for how NewsWhip evaluates LLM systems — offline benchmarks, online experimentation, regression detection, and human-in-the-loop review.

• Own guardrails for safety, hallucination reduction, factual grounding, and output consistency in a domain (news and media intelligence) where accuracy is non-negotiable.

• Build observability into every LLM feature: tracing, cost tracking, latency budgets, quality metrics, and drift monitoring.

• Make pragmatic trade-offs between model quality, latency, and cost — and be accountable for them.

Retrieval, Embeddings, and Semantic Infrastructure

• Evolve the embedding and semantic search infrastructure that underpins NewsWhip's intelligence layer, including chunking strategies, hybrid search, and re-ranking.

• Improve retrieval relevance as one component of a broader agentic architecture — not as an end in itself.

Lead Technically and Influence Cross-Functionally

• Partner with Product, and UX  to translate ambiguous AI ideas into shipped features customers actually rely on.

• Lead technical design discussions and represent the AI team in architecture decisions.

• Raise the bar through code review, mentorship, and writing — help less experienced engineers grow into strong AI practitioners.

• Stay close to the frontier: evaluate emerging models, frameworks, and techniques and bring the right ones into the stack.

What you’ll bring

We’re looking for an experienced and highly technical Senior Applied AI/ML Scientist who embraces challenges, practices a growth mindset, and is eager to collaborate with a variety of stakeholders to provide data-driven solutions to business leaders and to NewsWhip’s by Sprout Social customers. 

Minimum Qualifications

• 6+ years of experience building and operating production software systems.

• 2+ years hands-on experience shipping LLM-powered features in real-world applications.

• Strong backend engineering skills (Python preferred). 

• Experience with several of the following:

• Large Language Model APIs (OpenAI, Anthropic, open-weight models, etc.) and transformer-based techniques

• Embedding models and similarity search

• Vector databases (ChromaDB, Pinecone, Weaviate, etc.)

• Prompt engineering and structured output techniques

• LLM evaluation frameworks and automated testing

• LLMOps practices (monitoring, versioning, observability using Langfuse, Datadog, etc.)

• Track record of owning a system end-to-end in production, not just contributing to one.

• Experience making and defending architectural trade-offs (model choice, build vs. buy, latency vs. quality).

• Experience mentoring engineers or leading technical design reviews.

• Experience working closely with Product and UX on feature delivery.

Preferred Qualifications

• Bachelor’s in Data Science, Computer Science, Machine Learning, AI, or a related discipline.

• Experience with AI orchestration frameworks (LangChain, LlamaIndex, LangGraph, etc.).

• Familiarity with Model Context Protocol (MCP) or tool-calling architectures.

• Experience building agentic workflows or tool-using systems.

• Knowledge of semantic search and content retrieval systems.

• Experience with cloud platforms.

• Background in media analytics, content intelligence, or large-scale text processing.

• Experience in startup or high-growth environments.

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Complete onboarding and gain a deep understanding of NewsWhip’s product, data model, and AI roadmap.

• Meet and learn from assigned onboarding resources.

• Set clear expectations and goals with your manager.

• Familiarize yourself with our existing LLM infrastructure, evaluation practices, and vector systems.

• Ship your first meaningful improvement or feature iteration to production.

• Become familiar with our existing features, available data, and best practices.

Within 3 months, you’ll start hitting your stride by:

• Take ownership of a core LLM-powered feature or subsystem.

• Implement measurable improvements to prompt quality, retrieval relevance, or model performance.

• Contribute to improving our AI evaluation and testing strategy.

• Lead at least one technical design discussion related to AI architecture.

Within 6 months, you’ll be making a clear impact through:

• Drive the end-to-end delivery of a significant AI feature from concept to production launch.

• Establish reusable patterns or tooling that improve LLM development velocity and reliability.

• Demonstrate measurable impact on quality metrics (e.g., reduced hallucination rates, improved relevance, latency, or cost efficiency).

Within 12 months, you’ll make this role your own by:

• Be recognized as a go-to expert for LLM systems and applied AI best practices within the team.

• Help shape the longer-term AI architecture and technical roadmap.

• Mentor other engineers on prompt design, evaluation, and AI system reliability.

• Surprise us - propose and deliver AI innovations that meaningfully change how customers use NewsWhip.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Comprehensive Private Health & Dental: 100% premium coverage for you and your eligible dependents through VHI (Health) and DeCare (Dental).

• Pension Scheme: We match your pension contributions 1-to-1 up to 6% of your salary.

• Life & Disability Insurance: 100% paid-for life cover and disability insurance for your peace of mind.

• Generous Paid Time Off: 25 days of leave, plus all public holidays and additional company-wide Rest & Recharge days.

• Paid Parental Leave: We support all growing families with 26 weeks of full pay for birthing parents and 16 weeks of full pay for non-birthing parents. 

• Family & Care Support: Access to subsidized child/eldercare through Care.com.

• Premium Mental Health Support: Full access to Modern Health for you and your dependents, including free coaching, therapy sessions, and digital wellness resources.

• Lifestyle Spending Account (LSA): An annual $700 USD fund to spend on your physical, mental, and financial well-being.

• Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.

• Dublin Office Perks: A €18 daily lunch stipend (via Deliveroo) when you work from our Dublin office.

• Commuter Savings: Access to the Tax Saver Commuter/Cycle to Work scheme for tax savings.

• Charitable Giving: A company match for your donations to eligible organizations.

*This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: €90,000 – €123,750 annually. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth opportunities available as you progress in your role.

The full base pay range for this role is € 90,000 – €123,750.

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Whenever possible, we want to provide team members the flexibility to work in the location that makes the most sense for them. If you prefer an office setting, this role may be based in our Dublin location. If you prefer to work remotely from another location within Ireland, we will accommodate you as best as possible. 

If you are based in another location within EMEA, we aren’t able to hire in your location at this time.

#LI-REMOTE

An overview of this role

GitLab is seeking a Principal Engineer to set technical direction for our most critical infrastructure platforms. This role operates at organizational scale, owning architecture, solving complex systems problems, and driving initiatives that shape how GitLab grows, performs, and remains reliable.

As a Principal Engineer, you will serve as a technical authority and force multiplier, leading architectural decisions across distributed and cloud-native systems to translate business strategy into durable technical direction. Spanning multiple teams and domains, you will bring clarity to ambiguity, raise engineering standards, and mentor senior talent while remaining accountable for real production outcomes. This is a hands-on, high-impact role for leaders who drive success through influence and shape the foundational platforms that the entire organization depends on.

Organizational Focus Areas

Principal Engineers at GitLab drive strategy across our most critical infrastructure and delivery groups. Role placement across the following tracks is determined by business need and organizational priority.

Group Tenant Scale (GTS)

This track builds GitLab’s next generation, multi-tenant, horizontally scalable, and resilient SaaS platform. You will architect the foundations that enable other engineering teams to build upon this platform and drive convergence among GitLab’s various platforms..

• Core Focus: Lead the design and evolution of projects that enable our distributed, multi-tenant SaaS transformation, including Cells, Organizations, and OrgMover.
• Distributed Architecture: Architect for zero downtime, transparent relocation, and application hardening in a massive distributed environment.
• Strategic Decisions: Guide architecture decisions with availability, reliability, resiliency, performance, and cost in mind.

GitLab Delivery 

The GitLab Delivery track focuses on enhancing the reliability, efficiency, and speed of GitLab’s end-to-end software delivery across all platforms and offerings.

• Core Focus: Lead the platform strategy spanning Developer Experience, CI infrastructure, packaging, and release delivery across SaaS, Self-Managed, and Dedicated.
• Developer Experience: Treat GitLab engineers as customers, building self-service tooling, testing infrastructure, and paved paths that increase velocity while maintaining quality.
• Delivery at Scale: Architect reliable, automated pipelines that streamline how GitLab is packaged, released, and deployed across all platforms and offerings.

What You'll Do

• Own and drive the architectural direction for critical infrastructure platforms that support GitLab at global scale.
• Lead the design and evolution of large platforms and distributed systems that are scalable, resilient, secure, and cost-efficient.
• Serve as the technical authority on complex initiatives, guiding decisions that impact multiple teams and product areas.
• Translate business and product strategy into long-term technical roadmaps and execution plans.
• Drive alignment across engineering, product, and leadership by clearly communicating tradeoffs and recommendations.
• Establish technical standards and architectural patterns that raise quality and consistency across the organization.
• Be accountable for production outcomes, including reliability, performance, and operational excellence.
• Mentor senior engineers and act as a force multiplier through influence rather than direct authority.
• Operate effectively in ambiguous problem spaces where both the problem and the solution need to be defined.

What You'll Bring

• Proven experience designing and evolving large-scale platforms or distributed systems in cloud-native environments.
• Strong proficiency in Golang and/or Ruby, with the ability to contribute to, review, and guide core architectural changes in production codebases.
• Strong architectural judgment, including the ability to balance scalability, reliability, performance, security, and cost.
• Experience owning platform-level technical decisions that impacted multiple teams or an entire engineering domain.
• Solid understanding of Kubernetes-based environments as a production platform, including how they influence system design, deployment models, reliability, and operational complexity.
• Experience being accountable for production systems, not just design recommendations.
• Ability to author and drive long-term technical strategy and multi-month roadmaps.
• Track record of leading through influence and shaping technical direction without direct authority.
• Comfort making high-impact technical decisions, including build vs buy vs partner tradeoffs.
• Strong communication skills, with the ability to explain complex technical concepts to engineers, leadership, and non-technical stakeholders.

About the team

The Principal Engineer role sits within GitLab’s Infrastructure Platforms organization, working across multiple teams to shape how our platform scales and operates. This group is responsible for some of GitLab’s most critical systems, including the multi-tenant SaaS platform, core delivery pipelines, and the underlying infrastructure that powers millions of users. As a Principal Engineer, you’ll define technical direction, guide architectural decisions, and ensure our platforms remain resilient, performant, and modern. The team operates fully remotely and collaborates asynchronously across time zones, grounded in GitLab’s values of transparency, autonomy, and open communication. You’ll help the organization tackle complex distributed systems challenges at scale while mentoring other engineers and building a culture focused on reliability, efficiency, and continuous improvement.

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in The Netherlands, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Ireland, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in London or the UK, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Madrid, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

The Role

As the Content Strategist, you are the editorial voice and narrative lead for Aiven. You create high-impact stories tailored to two distinct audiences: the Developer/Architect and the Senior Executive/CTO. You are responsible for the entire content lifecycle: from high-level strategy and mapping the buyer journey to hands-on finessing of technical copy. You will collaborate closely with domain experts (Engineers, Product Managers, DevRel) to translate complex infrastructure topics into compelling, authentic stories. We are looking for a modern storyteller who can leverage AI to scale production while ensuring our output remains deeply technical, authentic, human, and free of marketing fluff.

Key Responsibilities

• Persona-Driven Content Mapping: Own the matrix of "Who, What, and Where." You will define which topics, language, and medium (Blogs, Whitepapers, Videos, Code Snippets) are required to move a Developer through a trial and a CTO through an enterprise deal.
• Manage a high-velocity calendar that balances user content (how-to guides, performance benchmarks, API documentation) with executive content (ROI studies, POV topical pieces, industry thought leadership).
• Partner with Aiven’s domain experts to extract their knowledge. You will take raw technical drafts and polish them into high-value assets, ensuring the language is sophisticated enough for an engineer but accessible enough for a busy leader.
• You will use LLMs to rapidly brainstorm angles, draft outlines, and transform a single technical interview into 10+ multi-channel assets, from a LinkedIn thread to an executive summary.
• Partner closely with the Product Marketing team to internalize core messaging frameworks and value propositions. You ensure that every piece of content is a consistent reflection of the Aiven brand and product strategy.
• Lead the transformation of raw customer case studies and success stories into multi-format assets. You will find the human and technical win in our customer data to create evidence-based content that builds trust with prospects.
• Ensure our content lives in the right format for the right persona and in a centralised place. 
• Use data to identify where our persona coverage is thin. You will proactively commission or write content to fill gaps in the buyer journey that are stalling deals or trials.

Ideal Candidate:

• 4+ years in content strategy or technical editing. Proven experience in B2B Infrastructure, Cloud, or Open-Source a major plus. You must be able to "talk shop" with engineers and product managers.
• Experience working with Product Marketing messaging frameworks to create cohesive, unified content journeys.
• You can clearly articulate the different motivations of a user vs. a buyer. You know that they care about different things and have different pain points. 
• You have a natural ability to spot marketing fluff and replace it with technical substance and real-world evidence.
• You use AI tools as a force multiplier to scale content without sacrificing the soul of the technical narrative.
• You can manage internal stakeholders, freelance writers, and cross-functional deadlines with minimal supervision.
• You possess exceptional written and verbal skills. You are a people person who knows how to build rapport with busy engineers and Product Managers to extract deep technical insights and feed the content engine.
• You have elite organizational skills. You are comfortable managing a high-volume workload and a complex editorial calendar without letting the small details (or the deadlines) slip.

Amazing! What’s next:

If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch!

Global Benefits:

Our global benefits are designed to help you thrive and grow, personally and professionally:

• Participate in Aiven’s equity plan.
• Balance work and life with our hybrid work policy.
• Choose the equipment you need to set yourself up for success.
• Use your Professional Development Plan budget for learning opportunities.
• Receive holistic wellbeing support through our global Employee Assistance Program.
• Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
• Enjoy country-specific benefits for our global cast.

How to Recognize and Avoid Employment Scams:

There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person.  Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.

Equal Opportunities:

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.

#LI-Hybrid

See yourself at Twilio

Join the team as Twilio’s next Reliability Architect.

About the job

As an Architect in SRE, you will drive the technical strategy, vision and outcomes for Twilio’s Reliability Engineering organization. You will define and lead solutions and initiatives that ensure Twilio products are reliable worldwide, and you will define standards and guide engineering teams on best practices for designing, building, and operating resilient systems. This role is pivotal to Twilio’s commitment to operational excellence, scalability, and pragmatic, large-scale systems design in the cloud.

Responsibilities

In this role, you’ll:

• Partner with senior technical leaders across Twilio to set and communicate the reliability strategy, translating business goals into measurable outcomes.
• Influence company-wide architectural decisions while balancing long-term vision with near-term and compliance needs.
• Lead the design, implementation, and operation of scalable solutions and paved roads that enable reliable, high-traffic services; 
• Influence company-wide architectural decisions to focus on availability, performance, resilience, and cost efficiency using Kubernetes, AWS, Terraform, and modern observability.
• Ensure integrity and quality across the service lifecycle; design fault-tolerant architectures, incident response, disaster recovery, and capacity/cost management.
• Collaborate with product and cross-functional teams to identify reliability risks and convert them into actionable designs, programs, and tooling.
• Establish and champion reliability practices and drive systemic improvements.
• Mentor and grow engineers and technical leaders
• Track and apply emerging SRE, cloud, and large-scale systems best practices; introduce pragmatic innovations that improve reliability at scale.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 15+ years of experience in Reliability Engineering, Software Engineering, DevOps roles with a focus on infrastructure, backend systems, and reliability, including as a principal/architect.
• Strong experience in driving strategic technical decisions and defining long-term technical vision.
• In-depth understanding of the role of Reliability Engineering in a large and diverse SaaS organization.
• Experience driving cross-org technical architecture outcomes.
• Knowledge of cloud architecture, devops practices, and large-scale systems design with microservices.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Strong production experience, including operational management, scaling, partitioning strategies, and tuning for performance and reliability in high-scale environments.
• Hands-on experience with Kubernetes (e.g., EKS), deploying and managing stateful services, and cloud services like AWS.
• Proficiency in infrastructure-as-code tools such as Terraform or CloudFormation for automating infrastructure.
• Expertise in observability tools (e.g., Prometheus, Grafana, Datadog) for monitoring distributed systems and setting up alerting.
• Proficient in at least one programming language (e.g., Go, Python, Java) for building automation and tooling.
• Experience designing incident response processes, SLOs/SLIs, runbooks, and participating in on-call rotations.
• Experience running cross-functional post-incident reviews and driving improvements.
• Strong understanding of distributed systems principles, including consensus, durability, throughput, and availability tradeoffs.
• Proven track record of leading reliability improvements in data-intensive or mission-critical systems and collaborating with engineering teams.
• Excellent problem-solving, analytical, verbal, and written communication skills, with the ability to work in cross-functional and distributed environments.
• Demonstrated leadership in mentoring teams, influencing decisions, and balancing long-term objectives with short-term needs.
• Ability to influence and build effective working relationships with all levels of the organization.

Desired:

• Specific experience owning and operating large AWS footprints.
• Knowledge of Kubernetes architecture and concepts.
• Experience with data technologies like Apache Kafka, AWS MSK, or similar for reliable streaming.
• Passion for building reliable products, with prior projects in high-availability systems

Location

This role will be remote, and based in the East Coast, USA; or remote in Ireland, UK or Spain.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $227,840.00 (Developing Minimum for Tier 3) - $284,800.00 (Mid for Tier 3).
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $241,200.00 (Developing Minimum for Tier 2) - $301,500.00 (Mid for Tier 2).
• Based in the San Francisco Bay area, California: $268,000.00 (Developing Minimum for Tier 1) - $335,000.00 (Mid for Tier 1).
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Senior Data Engineer, you are a key architect in developing, delivering and maintaining intelligent data infrastructure that powers advanced analytics. You are an experienced data engineer with strong ETL pipeline and dimensional modeling skills, who is ready to leverage AI as a powerful collaborator and brings a depth of knowledge to ensure it is employed effectively for the long-term health of our business systems. You are responsible for building complex data pipelines from the ground up, delivering data into and enhancing a database infrastructure that powers advanced analytics, AI-driven decision-making, and autonomous data operations. You work across the organization, supporting and collaborating with our product teams, engineers, data scientists, and data analysts. In this context, you enhance and support our company’s cloud data architecture to support our products and data initiatives, for external clients as well as internal users.

Responsibilities

Core Data Infrastructure 

• Design and implement scalable ETL/ELT workflows that support both batch and streaming data using AWS primitives (e.g., S3, Kinesis, Glue, Redshift, Athena) 
• Architect and maintain cloud-native data platforms with automated ingestion, transformation, and governance pipelines using modern tools like DBT, Apache Spark, Delta Lake, Airflow, and Databricks 
• Work with stakeholders, including the Product, BI, and Support teams, to assist with data-related technical challenges and support their data and infrastructure needs.
• Collaborate with cross-functional Engineering teams using analytics to predict data needs and proactively deliver solutions. 
• Assist in the optimization of data lake/lakehouse infrastructure, to support AI workloads and large-scale analytics. 

Governance & Collaboration 

• Ensure data quality, lineage, and observability.
• Develop and enforce data governance policies, including compliance monitoring and privacy protection. 
• Partner with Data Scientists to optimize data pipelines for model training, inference, and continuous learning workflows. 

Advanced Data Operations 

• Build self-healing data pipelines with AI-driven error detection, root cause analysis, and automated remediation capabilities. 
• Implement intelligent data lineage tracking to automatically discover relationships between datasets and predict downstream impact of changes. 
• Create AI-assisted data discovery systems that help stakeholders find relevant datasets and understand data semantics through natural language interfaces. 
• Participate in on-call rotation, as needed.

AI-Enhanced Development

• Leverage AI coding assistants (GitHub Copilot, Cursor, etc.) to
• Accelerate development cycles, generate complex SQL queries, and automatically optimize data pipeline code. 
• Develop data quality monitoring, using anomaly detection and data profiling tools to identify issues, before they impact downstream systems. 
• Optimize pipeline orchestration, with ML to predict optimal scheduling, resource allocation, and failure recovery patterns.
• Generate and maintain living documentation that evolves with code changes. 

Leadership & Innovation 

• Participate in the full software development lifecycle, including both manual and AI-assisted requirements gathering, automated testing, and intelligent deployment strategies. 
• Mentor junior engineers on both traditional data engineering practices and effective use of AI development tools. 
• Lead tool evaluation and adoption for the data engineering team, establishing best practices for human-AI collaboration. 
• Drive innovation in data architecture by experimenting with emerging technologies.

Qualifications 

Minimum Qualifications  

• 3+ years of experience in data engineering, including building and maintaining large-scale data pipelines
• Extensive experience in SQL RDBMS (SQLServer or similar) with dimensional modeling using star schema, and foundational data warehousing concepts
• Hands-on experience with AWS services such as Redshift, Athena, S3, Kinesis, Lambda, Glue 
• Experience with DBT, Databricks or similar data platform tooling
• Experience working with structured and unstructured data and implementing data quality frameworks
• Excellent communication and collaboration skills 
• Demonstrated experience using AI coding tools (GitHub Copilot, Cursor, or similar), with understanding of prompt engineering, to enhance development productivity 
• Understanding of AI/ML concepts and data requirements, including feature stores, model versioning, and real-time inference pipelines

Preferred Qualifications 

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Experience in a SaaS or e-commerce environment with AI/ML products
• Knowledge of stream processing frameworks like Kafka, Flink, or Spark Structured Streaming 
• Familiarity with LLMOps and AI model deployment patterns in data infrastructure 
• Experience with AI-powered data tools such as automated data catalogs, intelligent monitoring systems, or AI-assisted query optimization
• Proven ability to thrive in a fast-paced, agile environment with shifting priorities and emerging technologies
• Experience with containerization and orchestration tools like Docker and Kubernetes 

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical coverage provided through Irish Life Health; premiums paid by the company 
• Life & disability insurance
• Pension plan with 5% company match
• Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day 
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• €50/month Remote work stipend for internet
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member  

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Senior Data Engineer, you are a key architect in developing, delivering and maintaining intelligent data infrastructure that powers advanced analytics. You are an experienced data engineer with strong ETL pipeline and dimensional modeling skills, who is ready to leverage AI as a powerful collaborator and brings a depth of knowledge to ensure it is employed effectively for the long-term health of our business systems. You are responsible for building complex data pipelines from the ground up, delivering data into and enhancing a database infrastructure that powers advanced analytics, AI-driven decision-making, and autonomous data operations. You work across the organization, supporting and collaborating with our product teams, engineers, data scientists, and data analysts. In this context, you enhance and support our company’s cloud data architecture to support our products and data initiatives, for external clients as well as internal users.

Responsibilities

Core Data Infrastructure 

• Design and implement scalable ETL/ELT workflows that support both batch and streaming data using AWS primitives (e.g., S3, Kinesis, Glue, Redshift, Athena) 
• Architect and maintain cloud-native data platforms with automated ingestion, transformation, and governance pipelines using modern tools like DBT, Apache Spark, Delta Lake, Airflow, and Databricks 
• Work with stakeholders, including the Product, BI, and Support teams, to assist with data-related technical challenges and support their data and infrastructure needs.
• Collaborate with cross-functional Engineering teams using analytics to predict data needs and proactively deliver solutions. 
• Assist in the optimization of data lake/lakehouse infrastructure, to support AI workloads and large-scale analytics. 

Governance & Collaboration 

• Ensure data quality, lineage, and observability.
• Develop and enforce data governance policies, including compliance monitoring and privacy protection. 
• Partner with Data Scientists to optimize data pipelines for model training, inference, and continuous learning workflows. 

Advanced Data Operations 

• Build self-healing data pipelines with AI-driven error detection, root cause analysis, and automated remediation capabilities. 
• Implement intelligent data lineage tracking to automatically discover relationships between datasets and predict downstream impact of changes. 
• Create AI-assisted data discovery systems that help stakeholders find relevant datasets and understand data semantics through natural language interfaces. 
• Participate in on-call rotation, as needed.

AI-Enhanced Development

• Leverage AI coding assistants (GitHub Copilot, Cursor, etc.) to
• Accelerate development cycles, generate complex SQL queries, and automatically optimize data pipeline code. 
• Develop data quality monitoring, using anomaly detection and data profiling tools to identify issues, before they impact downstream systems. 
• Optimize pipeline orchestration, with ML to predict optimal scheduling, resource allocation, and failure recovery patterns.
• Generate and maintain living documentation that evolves with code changes. 

Leadership & Innovation 

• Participate in the full software development lifecycle, including both manual and AI-assisted requirements gathering, automated testing, and intelligent deployment strategies. 
• Mentor junior engineers on both traditional data engineering practices and effective use of AI development tools. 
• Lead tool evaluation and adoption for the data engineering team, establishing best practices for human-AI collaboration. 
• Drive innovation in data architecture by experimenting with emerging technologies.

Qualifications 

Minimum Qualifications  

• 3+ years of experience in data engineering, including building and maintaining large-scale data pipelines
• Extensive experience in SQL RDBMS (SQLServer or similar) with dimensional modeling using star schema, and foundational data warehousing concepts
• Hands-on experience with AWS services such as Redshift, Athena, S3, Kinesis, Lambda, Glue 
• Experience with DBT, Databricks or similar data platform tooling
• Experience working with structured and unstructured data and implementing data quality frameworks
• Excellent communication and collaboration skills 
• Demonstrated experience using AI coding tools (GitHub Copilot, Cursor, or similar), with understanding of prompt engineering, to enhance development productivity 
• Understanding of AI/ML concepts and data requirements, including feature stores, model versioning, and real-time inference pipelines

Preferred Qualifications 

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Experience in a SaaS or e-commerce environment with AI/ML products
• Knowledge of stream processing frameworks like Kafka, Flink, or Spark Structured Streaming 
• Familiarity with LLMOps and AI model deployment patterns in data infrastructure 
• Experience with AI-powered data tools such as automated data catalogs, intelligent monitoring systems, or AI-assisted query optimization
• Proven ability to thrive in a fast-paced, agile environment with shifting priorities and emerging technologies
• Experience with containerization and orchestration tools like Docker and Kubernetes 

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Senior Data Engineer, you are a key architect in developing, delivering and maintaining intelligent data infrastructure that powers advanced analytics. You are an experienced data engineer with strong ETL pipeline and dimensional modeling skills, who is ready to leverage AI as a powerful collaborator and brings a depth of knowledge to ensure it is employed effectively for the long-term health of our business systems. You are responsible for building complex data pipelines from the ground up, delivering data into and enhancing a database infrastructure that powers advanced analytics, AI-driven decision-making, and autonomous data operations. You work across the organization, supporting and collaborating with our product teams, engineers, data scientists, and data analysts. In this context, you enhance and support our company’s cloud data architecture to support our products and data initiatives, for external clients as well as internal users.

Responsibilities

Core Data Infrastructure 

• Design and implement scalable ETL/ELT workflows that support both batch and streaming data using AWS primitives (e.g., S3, Kinesis, Glue, Redshift, Athena) 
• Architect and maintain cloud-native data platforms with automated ingestion, transformation, and governance pipelines using modern tools like DBT, Apache Spark, Delta Lake, Airflow, and Databricks 
• Work with stakeholders, including the Product, BI, and Support teams, to assist with data-related technical challenges and support their data and infrastructure needs.
• Collaborate with cross-functional Engineering teams using analytics to predict data needs and proactively deliver solutions. 
• Assist in the optimization of data lake/lakehouse infrastructure, to support AI workloads and large-scale analytics. 

Governance & Collaboration 

• Ensure data quality, lineage, and observability.
• Develop and enforce data governance policies, including compliance monitoring and privacy protection. 
• Partner with Data Scientists to optimize data pipelines for model training, inference, and continuous learning workflows. 

Advanced Data Operations 

• Build self-healing data pipelines with AI-driven error detection, root cause analysis, and automated remediation capabilities. 
• Implement intelligent data lineage tracking to automatically discover relationships between datasets and predict downstream impact of changes. 
• Create AI-assisted data discovery systems that help stakeholders find relevant datasets and understand data semantics through natural language interfaces. 
• Participate in on-call rotation, as needed.

AI-Enhanced Development

• Leverage AI coding assistants (GitHub Copilot, Cursor, etc.) to
• Accelerate development cycles, generate complex SQL queries, and automatically optimize data pipeline code. 
• Develop data quality monitoring, using anomaly detection and data profiling tools to identify issues, before they impact downstream systems. 
• Optimize pipeline orchestration, with ML to predict optimal scheduling, resource allocation, and failure recovery patterns.
• Generate and maintain living documentation that evolves with code changes. 

Leadership & Innovation 

• Participate in the full software development lifecycle, including both manual and AI-assisted requirements gathering, automated testing, and intelligent deployment strategies. 
• Mentor junior engineers on both traditional data engineering practices and effective use of AI development tools. 
• Lead tool evaluation and adoption for the data engineering team, establishing best practices for human-AI collaboration. 
• Drive innovation in data architecture by experimenting with emerging technologies.

Qualifications 

Minimum Qualifications  

• 3+ years of experience in data engineering, including building and maintaining large-scale data pipelines
• Extensive experience in SQL RDBMS (SQLServer or similar) with dimensional modeling using star schema, and foundational data warehousing concepts
• Hands-on experience with AWS services such as Redshift, Athena, S3, Kinesis, Lambda, Glue 
• Experience with DBT, Databricks or similar data platform tooling
• Experience working with structured and unstructured data and implementing data quality frameworks
• Excellent communication and collaboration skills 
• Demonstrated experience using AI coding tools (GitHub Copilot, Cursor, or similar), with understanding of prompt engineering, to enhance development productivity 
• Understanding of AI/ML concepts and data requirements, including feature stores, model versioning, and real-time inference pipelines

Preferred Qualifications 

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Experience in a SaaS or e-commerce environment with AI/ML products
• Knowledge of stream processing frameworks like Kafka, Flink, or Spark Structured Streaming 
• Familiarity with LLMOps and AI model deployment patterns in data infrastructure 
• Experience with AI-powered data tools such as automated data catalogs, intelligent monitoring systems, or AI-assisted query optimization
• Proven ability to thrive in a fast-paced, agile environment with shifting priorities and emerging technologies
• Experience with containerization and orchestration tools like Docker and Kubernetes 

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Senior Data Engineer, you are a key architect in developing, delivering and maintaining intelligent data infrastructure that powers advanced analytics. You are an experienced data engineer with strong ETL pipeline and dimensional modeling skills, who is ready to leverage AI as a powerful collaborator and brings a depth of knowledge to ensure it is employed effectively for the long-term health of our business systems. You are responsible for building complex data pipelines from the ground up, delivering data into and enhancing a database infrastructure that powers advanced analytics, AI-driven decision-making, and autonomous data operations. You work across the organization, supporting and collaborating with our product teams, engineers, data scientists, and data analysts. In this context, you enhance and support our company’s cloud data architecture to support our products and data initiatives, for external clients as well as internal users.

Responsibilities

Core Data Infrastructure 

• Design and implement scalable ETL/ELT workflows that support both batch and streaming data using AWS primitives (e.g., S3, Kinesis, Glue, Redshift, Athena) 
• Architect and maintain cloud-native data platforms with automated ingestion, transformation, and governance pipelines using modern tools like DBT, Apache Spark, Delta Lake, Airflow, and Databricks 
• Work with stakeholders, including the Product, BI, and Support teams, to assist with data-related technical challenges and support their data and infrastructure needs.
• Collaborate with cross-functional Engineering teams using analytics to predict data needs and proactively deliver solutions. 
• Assist in the optimization of data lake/lakehouse infrastructure, to support AI workloads and large-scale analytics. 

Governance & Collaboration 

• Ensure data quality, lineage, and observability.
• Develop and enforce data governance policies, including compliance monitoring and privacy protection. 
• Partner with Data Scientists to optimize data pipelines for model training, inference, and continuous learning workflows. 

Advanced Data Operations 

• Build self-healing data pipelines with AI-driven error detection, root cause analysis, and automated remediation capabilities. 
• Implement intelligent data lineage tracking to automatically discover relationships between datasets and predict downstream impact of changes. 
• Create AI-assisted data discovery systems that help stakeholders find relevant datasets and understand data semantics through natural language interfaces. 
• Participate in on-call rotation, as needed.

AI-Enhanced Development

• Leverage AI coding assistants (GitHub Copilot, Cursor, etc.) to
• Accelerate development cycles, generate complex SQL queries, and automatically optimize data pipeline code. 
• Develop data quality monitoring, using anomaly detection and data profiling tools to identify issues, before they impact downstream systems. 
• Optimize pipeline orchestration, with ML to predict optimal scheduling, resource allocation, and failure recovery patterns.
• Generate and maintain living documentation that evolves with code changes. 

Leadership & Innovation 

• Participate in the full software development lifecycle, including both manual and AI-assisted requirements gathering, automated testing, and intelligent deployment strategies. 
• Mentor junior engineers on both traditional data engineering practices and effective use of AI development tools. 
• Lead tool evaluation and adoption for the data engineering team, establishing best practices for human-AI collaboration. 
• Drive innovation in data architecture by experimenting with emerging technologies.

Qualifications 

Minimum Qualifications  

• 3+ years of experience in data engineering, including building and maintaining large-scale data pipelines
• Extensive experience in SQL RDBMS (SQLServer or similar) with dimensional modeling using star schema, and foundational data warehousing concepts
• Hands-on experience with AWS services such as Redshift, Athena, S3, Kinesis, Lambda, Glue 
• Experience with DBT, Databricks or similar data platform tooling
• Experience working with structured and unstructured data and implementing data quality frameworks
• Excellent communication and collaboration skills 
• Demonstrated experience using AI coding tools (GitHub Copilot, Cursor, or similar), with understanding of prompt engineering, to enhance development productivity 
• Understanding of AI/ML concepts and data requirements, including feature stores, model versioning, and real-time inference pipelines

Preferred Qualifications 

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Experience in a SaaS or e-commerce environment with AI/ML products
• Knowledge of stream processing frameworks like Kafka, Flink, or Spark Structured Streaming 
• Familiarity with LLMOps and AI model deployment patterns in data infrastructure 
• Experience with AI-powered data tools such as automated data catalogs, intelligent monitoring systems, or AI-assisted query optimization
• Proven ability to thrive in a fast-paced, agile environment with shifting priorities and emerging technologies
• Experience with containerization and orchestration tools like Docker and Kubernetes 

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical coverage provided through Irish Life Health; premiums paid by the company 
• Life & disability insurance
• Pension plan with 5% company match
• Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day 
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• €50/month Remote work stipend for internet
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member  

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Our backend team is building a highly-available and distributed data pipeline that powers Telnyx products like Voice, Messaging and Wireless. We leverage the Telnyx private backbone network to build a cloud-agnostic data platform that processes thousands of messages per second.

With our lean team, we're currently running and managing more than 30 dockerized microservices deployed in multiple regions in the U.S. and Europe. We are looking for a senior Java backend engineer with deep knowledge of Java Core.

In this role you will

• Work on 30+ microservices implemented in Java 11 and Scala that process, aggregate and expose all data our telecommunication and messaging engines generate
• Improve performance of our pipeline — we currently process 10k messages/sec and are growing
• Architect our services and pipelines so they work with minimum latency in all our locations around the world (U.S., E.U., Australia, South America)
• Implement fraud detection processes with machine learning (Kafka and Kafka Streams)
• Deploy services to multi-cloud Kubernetes environments to achieve 99.999% uptime
• Push code to production multiple times a day

What we're looking for

• Degree in Computer Science, Information Technology, or equivalent work experience
• 4+ years of experience with Java and its ecosystem of tooling
• Experience with at least one of these databases: Cassandra, ClickHouse, or OpenSearch
• Experience with AI tooling, or a strong willingness to learn

Nice to have

• Experience with Scala or another functional programming language
• Experience with Linux, Git, and Docker in a CI environment
• Experience with distributed systems and systems that maintain "five nines" (99.999%) of uptime

LI-KG1
LI-DUBLIN
LI-BRAZIL

Location: Our Solutions Engineer, SELECT by DoiT, will be an integral part of our Solutions Engineering team in EMEA. This role is based remotely in the UK or the Netherlands.

Who We Are

DoiT is a global technology company that empowers cloud-driven organizations to achieve business growth and innovation through strategic cloud utilization. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state—from initial planning to full-scale production.

With deep experience across cloud environments, we specialize in Cloud Data Platforms such as Snowflake, Databricks, and BigQuery, alongside strong FinOps expertise. As a trusted and award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we support over 4,000 customers worldwide.

Our flagship offerings include DoiT Cloud Intelligence, which uniquely blends advanced technology with human insight to solve complex multicloud challenges and drive efficiency. We also offer SELECT for Snowflake—a pioneering solution for cost observability and optimization (with Databricks and BigQuery support coming soon). By automating optimizations and delivering actionable cost-saving insights, SELECT enables organizations to achieve unparalleled efficiency across their Cloud Data Platforms: https://select.dev/

The Opportunity

As a Solutions Engineer, SELECT by DoiT, you will be a pivotal technical leader, collaborating closely with our Account Executive team to deliver exceptional value throughout the customer journey, specifically focusing on our cutting-edge Snowflake/Databricks optimization capabilities.

Responsibilities

• Technical Qualification & Discovery: Collaborating with the Account Executive to thoroughly understand the prospect's technical environment, Cloud Data Platform cost challenges, cost optimization goals, and key business objectives through in-depth technical discovery sessions.
• Technical Validation & POV Leadership: Owning and driving the technical validation and Proof of Value (POV) exercises for SELECT. This includes meticulous POC preparation, proactive management, and ensuring successful technical outcomes, demonstrating clear value and alignment with prospect requirements.
• Platform Demonstrations: Tailoring and delivering compelling SELECT platform demonstrations to prospects, effectively showcasing its capabilities and addressing their specific use cases and concerns.
• Business Case & ROI Development: Leveraging your analytical skills and deep understanding of Cloud Data Platform to develop compelling business cases and robust ROI analyses that clearly articulate the tangible value, cost savings, and performance improvements achievable with SELECT.
• SELECT Expertise: Becoming the go-to expert within the company for SELECT, ensuring prospects achieve optimal results and a seamless implementation experience.
• Technical Win Ownership: Taking full ownership of the technical win for SELECT engagements, guiding prospects through the technical evaluation process, addressing all technical requirements, and building technical confidence in the solution.
• Event & Conference Presentations: Representing DoiT and SELECT at company events and industry conferences, delivering engaging presentations and demonstrations to a wider audience, showcasing our Snowflake/Databricks (and soon BigQuery) optimization expertise as well as platform capabilities.
• Product Feedback and Customer Advocacy: Translate customer pain points and feature gaps into structured, technically credible input for R&D teams. Represent the voice of the technical customer in roadmap discussions.
• Accurate, timely documentation: Ensure timely entry of data into internal business support solutions.  Contribute to systems and tools to provide key business information and metrics to highlight performance and effectiveness.

We are seeking an individual who is not only passionate about Snowflake/Databricks/BigQuery optimization but also thrives on engaging technically with customers, solving their most pressing challenges related to Cloud Data Platform cost and performance. This role offers the exciting opportunity to be at the forefront of innovation within a rapidly evolving ecosystem.

About You

You are an accomplished Solutions Engineer with a proven track record in a B2B SaaS environment, ideally with a strong emphasis on Snowflake/Databricks/BigQuery solutions. You excel as a technical leader within a sales team and are enthusiastic about empowering companies to optimize their Cloud Data Platform environments for maximum cost efficiency and performance through innovative solutions like SELECT. You are highly accountable for the technical success of all initiatives you are involved in and are driven to contribute to a high-performing sales organization that consistently wins in a competitive market. You are comfortable and thrive in a fast-paced, growing, collaborative, and entrepreneurial setting.

Qualifications

• 5+ years of experience in a Solutions Engineering role within a B2B SaaS software company, having a significant portion of that experience focused on selling to Snowflake, Databricks and BigQuery users and directly addressing challenges related to Cloud Data Platforms or cloud cost management.
• Deep and demonstrable understanding of Snowflake, Databricks, or BigQuery as well as associated best practices
• Hands-on experience working with SaaS solutions focusing on Cloud Data Platforms in the areas of observability, optimization, FinOps, or data integration.
• Exceptional data analysis skills with a proven ability to identify key trends, outliers, and correlations as well as the translation of those observations into actionable insights.
• Strong track record of leveraging product data to construct compelling business cases and ROI justifications for prospective customers, clearly demonstrating the substantial cost savings and performance enhancements achievable through our solution.
• Exceptional ability to articulate complex Cloud Data Platform related concepts and SELECT functionalities in a clear, concise, and easily understandable manner to both technical and business audiences.
• Outstanding verbal, written, presentation, and interpersonal communication skills, with the confidence and expertise to present on sophisticated topics such as Cloud Data Platform optimization strategies and the compelling value proposition of SELECT.
• Strong intellectual curiosity, exceptional problem-solving abilities, and a genuine passion for continuous learning and improvement within the dynamic Snowflake/Databricks/BigQuery ecosystem.
• Proven experience working with and presenting to executive-level prospects and customers on critical topics related to Cloud Data Platforms and especially cost management.
• Demonstrated experience with modern technical selling best practices/methodologies and a successful track record in competitive sales environments, including the ability to contribute to and implement effective trial, demo, and RFP processes specifically tailored for Cloud Data Platform optimization solutions like SELECT.
• Prior professional experience as a Snowflake/Databricks/BigQuery data engineer/architect or FinOps professional is a plus.
• A proven history of success in a fast-paced and scaling business, ideally within the Cloud Data Platform ecosystem.

Are you a Do’er?

Be your truest self. Work on your terms. Make a difference. 

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.  

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. 

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button. 

Full-time employee benefits include: 

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend 
• Peer Recognition Program

Many Do’ers, One Team
DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. 

#LI-Remote

We are looking for a Senior Data Scientist to join our Product Engineering team in Helsinki, Dublin, or the UK. 

If you are a naturally curious problem-solver who thrives on discovering innovative ways to extract value from data, this is your chance to lead high-impact initiatives for a fast-growing SaaS powerhouse

In this role, you will… 

• Solving the "Unsolvable": Dive into massive datasets to architect and implement robust, data-driven solutions that solve high-stakes business problems for our customers.
• Product-Embedded Innovation: Focus on building and embedding insights directly into the Supermetrics product suite, moving beyond theory into live, functional features.
• The Scale-Up Mindset: Thrive in a high-velocity environment where you are expected to pioneer new solutions, remain creative, and lead with a relentless "product-first" focus.
• Fueling the AI Engine: Leverage Supermetrics’ one-of-a-kind dataset to build market-differentiated products. If data is the fuel for AI, you’ll be sitting on one of the best "refineries" in the industry.
• High-Leverage Impact: Utilize our unique data access to create solutions that simply can’t be built anywhere else, giving you the platform to make a massive, visible impact on the industry

Your day-to-day work and responsibilities include…

• Identify opportunities to use advanced data science techniques leveraging a wide variety of MarTech data to solve problems and provide new insights to our customers.
• Develop and deploy AI/ML solutions, creating new products and value for our customers.
• Transform data science prototypes into scalable, production-ready, data-driven products in partnership with our infrastructure/engineering teams.
• Embed AI-powered features and automation tools in data science applications to improve velocity, product quality and customer experience as needed.
• Communicate the impact and outcomes of data science initiatives to stakeholders across the organization.
• Stay current with AI/ML advancements and continually seek for new ideas or paradigms that will add value to our customers.

This position is for you if you have…

• An advanced degree in a STEM-related field such as Mathematics, Statistics, Computer Science, Engineering, or a related field, or equivalent work experience.
• 5+ years of experience in Data Science or ML and AI with real-world data within a product development and/or research setting.
• Expertise in statistical analysis, ML modeling, experimentation, and optimization.
• Hands-on experience working with LLMs and AI agents, including fine-tuning, retrieval-augmented generation (RAG), and deploying models to enhance product features.
• A proactive mindset, a continual pursuit of new ideas and data sources, and the ability to systematically tackle ambiguous problems with a data-driven, hypothesis-based approach.
• Proficiency in Python and SQL, with experience using libraries such as Pandas, NumPy, Scikit-learn, and deep learning frameworks like TensorFlow or PyTorch.
• Experience working with Agent frameworks (e.g. google adk, LangChain) and AI agent evaluation
• Expert-level experience building and deploying data science products using cloud platforms (e.g., AWS, GCP) and MLOps tools.
• Strong project management experience and ability to work with a diverse, distributed, and talented group of people.
• Excellent written and verbal communication skills to explain technical concepts to non-technical stakeholders.
• Domain knowledge of large-scale, data-driven SaaS applications.

We also appreciate…

• Experience with MarTech advanced analytics techniques and use cases (i.e. propensity modelling, Media Mix Modelling, personalisation/customer segmentation).
• Experience in the end-to-end development of AI products.

Benefits we offer…

• Competitive compensation package, including equity
• Great work equipment, and home office allowance for those working in our fully remote locations
• Health care benefit and leisure time insurance
• Annual 1000 euros of personal learning budget
• Sports and wellbeing allowance

Benefits may vary depending on location. 

Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics.

Get to know our Engineering team at supermetrics.com/careers/engineering

#LI-Remote / #LI-Hybrid #LI-FullTime

Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organisations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.

Job Summary

We are looking for a Senior Test Architect to lead the design and evolution of our quality engineering and test automation strategy across our SaaS Employee Experience platform. You will act as a technical leader in test architecture, driving automation-first practices, improving system quality at scale, and enabling teams to deliver reliable, high-performing software.

This role operates across multiple engineering teams, defining and standardising testing strategies, frameworks, and tooling. You will work closely with engineers, architects, and DevOps to embed quality throughout the software development lifecycle, with a strong focus on automation, CI/CD integration, and scalable test solutions.

The ideal candidate brings deep expertise in test automation frameworks (e.g., Playwright, Selenium), strong programming skills (Java, TypeScript, or similar), and hands-on experience with distributed systems, cloud environments (AWS), and modern engineering practices.

Key Responsibilities  

• Define and drive the overall test architecture and automation strategy across multiple teams and services.
• Design, build, and evolve scalable, maintainable test automation frameworks using tools such as Playwright, Selenium, and modern testing libraries.
• Establish best practices for automated testing across all layers (unit, integration, API, UI, performance, and end-to-end).
• Collaborate with engineering teams to embed testing into the development lifecycle, ensuring high test coverage and fast feedback cycles.
• Integrate automated testing into CI/CD pipelines to enable continuous testing and reliable deployments.
• Partner with Architects and Engineering Leads to ensure test strategies align with system architecture, including microservices and monolithic applications.
• Define and implement strategies for testing distributed systems, including event-driven and asynchronous architectures.
• Leverage AWS services and cloud-native patterns to support scalable and efficient test execution.
• Drive improvements in test reliability, execution time, and maintainability.
• Establish observability and reporting standards for test results, quality metrics and release readiness.
• Provide technical leadership and mentorship to engineers and QE professionals on automation best practices.
• Evaluate and introduce new tools, frameworks, and approaches to improve quality engineering capabilities.
• Ensure testing approaches align with security, compliance, and data protection requirements (e.g., GDPR, PII handling).
• Identify quality risks, gaps, and areas of technical debt, and drive remediation strategies.
• Promote a culture of quality ownership, continuous improvement, and engineering excellence across teams.

Education & Experience 

• 10+ years of experience in software testing, quality engineering, or test automation, with significant experience in an architectural or leadership role.
• Strong programming skills in Java, TypeScript, Python or similar languages used for building automation frameworks.
• Deep experience with modern test automation tools such as Playwright, Selenium, Cypress, Robot Framework or similar.
• Strong understanding of performance testing with tools such as locust, k6, Jmeter.
• Proven experience designing and implementing scalable automation frameworks across multiple teams or products.
• Strong understanding of CI/CD pipelines and integrating automated testing into build and deployment workflows.
• Hands-on experience testing distributed systems, including microservices and monolithic architectures.
• Experience working with AWS and cloud-native environments.
• Strong knowledge of API testing, UI testing, performance testing, and test data management strategies.
• Experience with containerization technologies (Docker, Kubernetes) is highly desirable.
• Familiarity with event-driven systems and messaging platforms (Kafka, SNS/SQS, etc.) is a plus.
• Strong understanding of observability practices (metrics, logging, tracing) as they relate to testing and quality.
• Experience with security and compliance considerations in testing (GDPR, PII, etc.).
• Excellent communication and stakeholder management skills, with the ability to influence across teams.
• Passion for automation, quality engineering, and continuous improvement.

Who We Are

We are a values-driven organisation that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self
  We show up authentically, are self-aware and always strive to be better.
• See it. Own it. Solve it.
  We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better
  We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, the UK. and India.

Poppulo is an equal opportunity employer.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone.

The Role:

Aiven is seeking a high-impact, strategic, and results-driven Senior Field Marketing Manager, EMEA. Reporting to the Director, Global Revenue Marketing, you will be the primary architect of regional growth strategies designed to accelerate pipeline and drive revenue in our most critical market.

This is not just an event planning role; it is a revenue-ownership role. You will bridge the gap between brand awareness and closed-won deals by designing integrated, multi-channel campaigns that target our highest-value accounts. If you are a seasoned marketer who thrives on data, loves the "art of the deal," and knows how to build a world-class field experience that converts, you belong here.

What You'll Do:

Strategic Growth & Pipeline Architecture

• Integrated Campaign Design: Lead the strategy and execution of high-touch, multi-channel regional campaigns. You won't just run events; you’ll build the pre-event demand gen and post-event conversion paths.
• Bespoke Field Experiences: Design and scale high-value "white glove" experiences, from executive dinners and technical workshops to immersive customer summits, specifically engineered to move the needle on late-stage deals.
• Sales Partnership & Territory Planning: Act as a strategic consultant to the regional Sales leadership. You will align marketing investment with territory goals to hit aggressive Sales-Ready Lead (SRL) and Marketing Sourced Opportunity targets.

Operational Excellence & Leadership

• Revenue Operations Alignment: Partner with Marketing Ops and Sales Enablement to optimize our tech stack (Salesforce, Clay) for better account identification and faster lead follow-up.
• Budget & ROI Ownership: Manage a significant regional budget with full accountability. You will prioritize spend based on historical performance and projected revenue impact, moving beyond "cost-per-lead" to "cost-per-opportunity."
• Cross-Functional Orchestration: Influence the roadmap for Product Marketing and Design to ensure Americas-specific messaging resonates with our local audience and technical personas.

Analysis, Optimization, & Reporting

• Full-Funnel Reporting: Track and report on key performance indicators (KPIs) including pipeline velocity, win rates, and marketing’s contribution to Net New ARR and Customer Expansion.
• Market Intelligence: Stay ahead of the curve on open-source and cloud infrastructure trends to ensure Aiven’s regional presence remains competitive and forward-thinking.

What We’re Looking For:

Experience & Skills

• 5–7+ years of experience in Revenue Marketing, Demand Generation, or Field Marketing within a B2B SaaS or high-growth technical environment.
• Deep Funnel Expertise: You understand the nuances of Account-Based Marketing (ABM) and how to influence complex, technical buying committees.
• Tech Stack Proficiency: Advanced experience with Salesforce and intent data platforms is required. Experience with modern outbound tools like Clay is a major plus.
• Project Leadership: Proven ability to manage complex, high-stakes initiatives and lead cross-functional teams without direct authority.
• Technical Literacy: Comfort discussing data infrastructure (PostgreSQL, Kafka, etc.) with a technical audience is highly preferred.

Location & Attributes

• Based in Cork, Ireland: Ability to work in our Cork office in a hybrid capacity to lead regional collaboration.
• Exceptional Communication: You can distill complex data into a clear narrative for executive leadership.
• Entrepreneurial Spirit: You are a self-starter who identifies gaps and builds the solutions to fill them.

Amazing! What’s next:

If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch!

Global Benefits:

Our global benefits are designed to help you thrive and grow, personally and professionally:

• Participate in Aiven’s equity plan.
• Balance work and life with our hybrid work policy.
• Choose the equipment you need to set yourself up for success.
• Use your Professional Development Plan budget for learning opportunities.
• Receive holistic wellbeing support through our global Employee Assistance Program.
• Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
• Enjoy country-specific benefits for our global cast.

How to Recognize and Avoid Employment Scams:

There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person.  Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.

Equal Opportunities:

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.

#LI-Hybrid

Forward Deployed Engineer (Perm, Ireland, Remote + Travel)

This is a full-time, permanent opportunity for candidates based in Ireland.

This position also requires frequent travel to client sites within Europe, with travel expenses covered by the company.

About Nearform

Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.

Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI.

Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.  

About the role

As a Forward Deployed Engineer, you will help build, implement, and deploy agentic platforms within client environments. Your role will focus on building and deploying scalable AI-driven solutions, enabling organisations to operationalise LLM-powered agents across products, processes, and teams. You will work closely with client stakeholders, technical leaders, and delivery teams to build, and roll out agentic capabilities that integrate seamlessly with existing enterprise systems and frameworks. 

What we are looking for in this person:

• Significant experience delivering at a Senior Engineer level. Our Seniors typically have at least 8 years of commercial experience.
• Experience designing and building agentic platforms using Python and modern AI frameworks.
• Architect LLM orchestration using frameworks such as LangGraph, CrewAI, AutoGen, and related technologies.
• Implement multi-agent systems supporting tool use, workflow orchestration, memory, and decision-making.
• Design and deploy Retrieval-Augmented Generation (RAG) pipelines integrating enterprise data sources.
• Integrate agentic platforms with client systems, including APIs, data platforms, cloud services, and enterprise applications.
• The ability to configure Kubernetes and deploy workloads.
• Design deployment architectures across cloud, on-premise, and hybrid environments.
• Ability to collaborate efficiently in teams of technical and non-technical individuals.
• Comfort working in a dynamic environment with evolving objectives and direct iteration with users.
• Strong consulting experience to plan, execute, and deliver complex client engagements, solving real business problems.

Nice to have:

• Hands-on experience working with Golang
• Hands-on experience in the Frontend working with React 
• Deep understanding of Kubernetes

Benefits & Perks:

• Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance. 
• Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem! 
• Paid Time Off Package - We offer an annual leave of 24 days plus public holidays. We also offer sick leave, marriage leave and many more.
• Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 (equivalent in GBP) to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join.
• Training and Development Allowance - We understand the importance of continuously learning so we offer an allowance of up to €1000 (equivalent in GBP) you can use to upskill yourself.
• Healthcare - It’s important to always take care of your health, so we offer additional private healthcare here at Nearform. If you wish to learn more about the plan offered feel free to reach out to our team.
• Pension & Insurances - We offer a pension match of up to 5% and Income Protection and Death in Service for peace of mind.

Our Interview Process

1. 1. Talent Call (30 mins via Zoom)
      An introductory conversation with a member of our Talent Team to learn more about your background, experience, and career goals. We'll also provide a high-level overview of Nearform and answer any questions you may have. This step helps us assess initial alignment.

      ---

   2. Technical Assessment (1 hour via Zoom)
      A live coding challenge with one of our trained interviewers. You'll be asked to build a working solution to a problem via screen sharing, demonstrating your Python expertise, problem-solving ability, and coding best practices in a real-time environment.

      ---

   3. Hiring Manager Interview (45 mins via Zoom)
      A conversation with a Hiring Manager focused on your approach to teamwork, client collaboration, and problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join.

There may also be an additional interview with the client depending on the project

Ready to Join Us?

If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you.

Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning.

Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. 

If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.