Lucid is building a brand. A luxury brand centered around sustainability and the human experience. We’re looking for enthusiastic and conscientious Studio Associates to build Lucid with us.

As a Studio Associate in a Lucid studio your primary responsibility will be to deliver exceptional, personalized, customer interactions.

You are a motivated and engaging quick learner with a desire to provide memorable and enjoyable customer experiences.

To be successful in this role you should be an incredible communicator and conversationist with the ability to recognize subtle social cues. You will be eager to support the studio team with ad hoc tasks where required and consistently act as a brand promotor and facilitate the customer journey.

The Role:

• Be a critical Lucid Ambassador; the first point of engagement guests will have with Lucid
• Welcome guests in an engaging, courteous and sincere manner
• Demonstrate excitement and create intrigue about Lucid products
• Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.
• Pipeline Management: Maintain and build a robust customer pipeline through disciplined practices.
• CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent and timely engagement
• Conduct test drives and articulate desired points of interest ensuring an exceptional experience while driving Lucid vehicles.
• Competitive landscape: Take initiative to understand competitor models and packages in order to educate customer on why Lucid
• Effectively communicate the benefits of Lucid products and being a member of the Lucid community
• Gauge guests' requirements and interests to deliver a personalized and relevant interaction
• Be responsible for lead capture and progression of guests through initial part of the Lucid journey
• Manage and overcome customer challenges in a cordial and calm manner
• Ensure all studio assets are presentable and consistent with the Lucid brand image
• Keep a keen eye on any pain points or bottlenecks observed during daily studio operations, think creatively and offer improvement suggestions
• Remain available for ad-hoc activities to improve studio operations and customer experiences
• Support local marketing initiatives and events to build brand awareness
• Maintain a continuing desire to learn and develop to progress your career with Lucid Motors
• Assist with daily operations as needed

Qualifications

• Completed, or working towards, Bachelor's degree or equivalent is preferred.
• Exceptional people skills including strong oral and written communication, empathy and active listening ability.
• Ability to deliver outstanding customer experiences in a fast paced and dynamic environment.
• Conscientious, responsible and reliable.
• Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
• Comfortable operating in ambiguous retail environment
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
• Familiarity with CRM tools a plus
• Flexible availability including extended holiday mall hours, holidays and weekends
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Base Pay (hourly):

$21 USD

At Clover Health, we are reinventing health insurance by combining the power of data with human empathy. We provide high-quality, affordable Medicare Advantage plans for America's seniors — prioritizing preventive care and leveraging technology to help physicians make more informed decisions. We always put our members first, and our success is measured by the quality of life of the people we serve.

We are building an Experience Center — not a call center. This is a meaningful distinction. We believe that if we create the most loyal members in Medicare Advantage, the financial outcomes will follow. The Director of Customer Experience will be the architect of that loyalty. This is a greenfield build with full operational ownership: standing up Clover's internal Experience Center in Houston, retiring existing outsourced relationships, and delivering a gold-standard Medicare Advantage member experience that scales. The role is fully onsite in North/NW Houston.

Our North Star: create members so delighted with Clover that they become our best marketers, reducing acquisition costs and driving retention through the quality of the experience alone.

Who We're Looking For:

We are deliberately casting a wider net than a traditional call center search. The right candidate may come from retail, hospitality, service operations, or healthcare — but what unites all strong profiles is a track record of creating customer loyalty, customer delight, and customer retention at scale. Call center experience is helpful, not required.

What is required:

• A builder's instinct — you've stood up teams, systems, and cultures from scratch. You know the difference between running a machine someone else built and building the machine yourself.
• Operational depth — you own P&L, manage headcount, build SOPs, and hold people accountable to them.
• Curiosity and a bias toward innovation — you don't plug in traditional methods because that's how it's always been done. You ask why, then build something better.
• A service-first mindset, not an efficiency-first mindset — you measure success by member loyalty and experience quality, and trust that operational efficiency follows great service.
• Scrappiness and energy — you are hungry to build a brand and want Clover to be the best thing that's ever happened to a Medicare member.

As Director, Customer Experience, you will:

Build the Experience Center

• Design and stand up Clover's internal member Experience Center in Houston, including hiring, onboarding, and developing agents and leads.
• Create a high-performing, mission-aligned team from diverse backgrounds, unified around delivering a gold standard in member experience.
• Develop SOPs, quality frameworks, agent onboarding programs, and performance infrastructure from the ground up.
• Establish and own all KPI baselines: NPS, CSAT, FCR, AHT, and voice-of-customer feedback loops.

Deliver Member Loyalty

• Define and execute a winning CX strategy focused on Medicare Advantage members and providers.
• Stand up and manage a concierge service tier for VIP and at-risk members.
• Build a Voice of the Customer feedback loop that drives real-time action and preventive intervention across the business.
• Champion a member-first culture at Clover and across our partners.

Drive Innovation and Technology

• Identify, evaluate, and implement AI-driven solutions: sentiment analysis, agent co-pilot tools, IVR optimization, call quality monitoring, and self-service automation.
• Leverage AI for training design, simulation-based learning, and knowledge management.
• Develop 'Next Best Action' scenarios to proactively enrich the member experience.
• Partner with IT to define a 'no wrong door,' channel-agnostic member journey.

Manage Operations and Compliance

• Own and rationalize existing third-party call center relationships, both stateside and offshore, with a path toward full insourcing.
• Partner with Clover's Compliance team to ensure regulatory compliance in all member communications, CTM response, and monthly delegatory reporting.
• Work cross-functionally with Sales, Marketing, Provider Engagement, Clinical Operations, Claims, and Enrollment to cascade clear direction to your team.
• Own P&L accountability for the Experience Center.

Success in this role looks like:

• Complete a compliance immersion with Clover's Compliance team covering CTM response, delegatory reporting, and CMS audit readiness.
• Complete stakeholder mapping across Clinical Operations, Provider Engagement, Enrollment, and IT.
• Present a validated Experience Center build plan — headcount, technology stack, SOP framework, and quality framework — for HM and COO review.
• Establish NPS, CSAT, FCR, and AHT baselines for existing member touchpoints.
• In your first year, you will have built a functioning Experience Center that members talk about — not because we asked them to, but because the service earned it.

This Is Not the Role For You If

We are building an Experience Center. Candidates who approach this role as a traditional call center optimization exercise will not be a fit.

• You believe call centers run a certain way because that's how call centers have always run.
• Your primary lens is efficiency metrics at the expense of experience quality.
• You lead through command and control. Clover operates collaboratively — this role requires the ability to build trust, rapport, and genuine relationships with agents, leads, and senior stakeholders.
• You cannot demonstrate direct, hands-on operational ownership. Advisory or consulting backgrounds without recent P&L accountability will not meet the bar for this role.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-ONSITE 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.

We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.

This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Houston and be willing to travel to practices up to 5 days a week.

As a Provider Success Manager, you will:

• Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA. 
• Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
• Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
• Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
• Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
• Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.

Success in this Role Looks Like:

• You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners.  Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
• You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
• Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.  
• Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric

You should get in touch if:

• You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
• You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
• You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow
• You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
• You are willing to travel up to 75% of the time to foster relationships and support provider practices.

Preferred (but not required)

• Understanding of value based care models, population health or quality improvement.
• Implementing value based care tools and technology products in primary care.
• Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Clover Health, People Operations plays a critical role in enabling teams to do meaningful work that improves members’ lives. We’re seeking an HR Business Partner to support Clover’s Houston Experience Center — one of our most important locations. In this highly visible, fully onsite role, you will have direct impact by supporting employees, strengthening leaders, and shaping a high-quality onsite experience.

This role serves as the primary People partner for onsite employees and front-line and mid-level leaders within the Medicare Advantage (MA) organization. Embedded onsite at the Houston Experience Center and operating with a high degree of autonomy, you will align business objectives with employee needs, provide guidance on employee relations and performance management, and ensure consistent, equitable people practices. While overseeing onsite office operations, this role is first and foremost a strategic HR partner focused on manager enablement, culture stewardship, and driving engagement and performance in partnership with People Operations and MA leadership.

As an HR Business Partner, you will:

• Strategic HR Partnership & Manager Enablement
  
  • Serve as the primary People partner for Houston employees and MA front-line and mid-level leaders.
  • Coach managers on performance, development, engagement, and accountability, translating business priorities into practical people solutions.
  • Reinforce Clover’s culture and inclusion commitments while strengthening manager capability and team effectiveness.
• Employee Relations, Performance & HR Operations
  
  • Lead employee relations matters end-to-end, including investigations, corrective action, and resolution.
  • Support performance management and complex employee conversations.
  • Ensure consistent, compliant application of policies across onboarding, offboarding, leaves, and performance cycles.
  • Partner with Legal and senior People Ops leaders on sensitive cases and proactively identify engagement or retention risks.
• Operations
  
  • Own the onsite employee and visitor experience at the Houston Experience Center, serving as the front-of-house People Operations presence.
  • Oversee facilities, IT, security, vendors, and daily office operations.
  • Own the opportunity to create onsite executive experiences; design employee events and engagement initiatives to ensure a seamless and welcoming environment.

Success in this role looks like:

• Within the first 90 days, success will be defined by building strong relationships with leaders and employees, establishing credibility as the onsite HR partner, effectively managing employee relations matters, and ensuring smooth office operations.
• Within the first 6 months, success will be defined by strengthening manager capability, reducing reactive employee issues through proactive coaching, and improving consistency in people practices and employee experience.
• Future success will be defined by sustained improvements in engagement, retention, and performance, and by being recognized as a trusted strategic partner who positively impacts business outcomes.

You should get in touch if:

• You have 4–6+ years of progressive HR experience in a fast-paced or regulated environment, supporting healthcare, call center, or frontline teams.
• You possess strong employee relations expertise, including investigations and performance management.
• You have a proven ability to partner with front-line and mid-level leaders to drive accountability and team performance.
• You have solid knowledge of employment laws and HR compliance fundamentals.
• You are comfortable operating in a highly visible, fully onsite role with autonomy and ownership.
• You have experience with office operations or facilities coordination is a plus.
• You have a background in change management, manager capability building, partnership with Legal or HR Centers of Excellence, onsite employee experience, and bilingual (Spanish) skills are a plus.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Onsite

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost—delivering the highest value to those who need it most.

As a Customer Experience Lead, you will be responsible for managing a team of 10–15 agents who deliver exceptional service to our Medicare Advantage members and providers. You will be accountable for coaching, performance management, and driving a culture of excellence, while ensuring that the team consistently meets and exceeds service standards. This is a full-time onsite position based in Houston, TX.

Call Center Hours:
Our call center operates between 8:00am and 8:00pm CST. Shift schedules are on a rotating basis, and Leads are expected to provide flexibility — including rotating weekend support during our peak season to ensure consistent team coverage and member service:

• Monday–Friday (April 1 – October 1)
• Monday–Sunday (October 1 – March 31)

As a Customer Experience Lead, you will: 

• Mentor and develop a team of 10–15 Customer Experience Agents through ongoing coaching and performance management, fostering a culture of accountability, empathy, and high-quality service.
• Drive operational excellence by leading daily huddles, one-on-ones, and team check-ins to align on data-driven goals and resolve escalated or complex issues swiftly, ensuring exceptional member and provider experiences.
• Oversee team performance and compliance by monitoring KPIs (quality, satisfaction, efficiency), ensuring adherence to SOPs and regulatory standards, and leveraging AI tools for call quality, sentiment insights, and self-service optimization.
• Act as a collaborative, solutions-oriented leader who proactively identifies contact center challenges, streamlines processes, and helps optimize scheduling, staffing, and workload balance for peak operational effectiveness.
• Drive continuous improvement and change initiatives by collecting and sharing insights from team and customer interactions, amplifying the voice of the customer to inform leadership decisions, and supporting system rollouts, workflow enhancements, and training updates.
• Lead the team through change with clarity and consistency, helping agents adapt quickly to new workflows, tools, business priorities, and member needs.

Success in this Role:

• Leading a high-performing call center team that delivers personalized, empathetic, and efficient service to Medicare Advantage members and providers.
• Ensuring your team has the tools, coaching, and support needed to stay engaged, resourceful, and effective in a fast-changing environment.
• Identifying trends in customer feedback and operational performance, and translating them into practical recommendations that improve both experience and efficiency.
• Helping the team adapt quickly and confidently to evolving workflows, priorities, and tools while maintaining strong service and compliance standards.

You Should Get in Touch If:

• You have 4+ years of contact center experience, with at least 2–3 years in a lead or supervisory role.
• You are passionate about coaching and developing individuals, and have experience leading diverse, high-performing teams.
• You are highly accountable and thrive in a fast-paced, metrics-driven environment.
• You have experience with IVR systems and customer engagement platforms.
• You are curious about technology and open to leveraging AI-driven tools to improve efficiency and customer experience.
• You are agile, adaptable, and comfortable adjusting quickly when priorities, workflows, or member needs change.
• You have strong coaching, de-escalation, and conflict resolution skills.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-ONSITE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. 

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Texas.

What you’ll be responsible for in this role:  

• Lead technical pre-sales exercises with customers 
• Prepare and deliver technical presentations 
• Lead design of creative solutions from conception to delivery, shaping our clients’ thinking 
• Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals 
• Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs 
• Working with development teams and project managers to deliver client solutions as per the agreed scope 
• Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards 
• Articulating and managing technical risks 
• Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration 
• Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort 
• Contributing to our roadmap, shaping our future solutions 
• Providing subject matter expertise to our clients and colleagues 
• Traveling as required, mostly in UK region 

What experiences and skills are necessary to be successful in this role:  

• 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
• Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
• Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical 
• Ability to articulate ideas/solutions clearly, visually and written 
• Experience working with APIs 
• Strong technical understanding, capability and willingness to learn and develop skills on a daily basis 
• Very driven and self-motivated, able to work autonomously 
• A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world 
• Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region 
• Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you. 

Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time. 

Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.

Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.

Upstream Rehabilitation is looking for an Account Manager to join our team!

JOB SUMMARY:

Are you ready to make a real difference while advancing your career? Help shape the future of outpatient physical therapy as a Sales Account Manager, where your work directly impacts patient access to life-changing care. In this role, you’ll lead strategic partnerships, drive business growth, and promote our trusted brands and exceptional clinicians across a defined region.

We’re looking for a relationship-builder with a passion for healthcare and a talent for connecting with physicians and their office staff to support our South Houston market. You’ll be at the forefront of expanding our referral network, increasing market share, and strengthening our presence in the communities we serve below I-10. This is more than a sales role - it’s an opportunity to support the mission, vision, and values of our Upstream partners while being part of a purpose-driven, growth-oriented organization that values innovation, collaboration, and your unique contributions.

If you're seeking a role where your impact is tangible and your potential is recognized and rewarded, we’d love to meet you!

What Will You Do?

• Develop and follow an effective call strategy for assigned region to increase the referral outcomes of existing and potential partners.
• Reports regularly to the Regional VP of Operations and VP of Sales on the status of the plan, including progress and challenges.
• Communicates often and effectively with Regional VP and VP of Sales on goals, strategies and outcomes.
• Builds effective relationships with customers and community leaders in assigned region.
• Works well both independently and with our team of Clinic Directors, Therapy staff and Business Office staff and peers.
• Effectively presents our company information, service array, and outcomes data to existing and potential partners.
• Uses reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide.
• Identifies opportunities for publicity, coordinates community events, and attends and participates in Regional meetings as requested.
• Requires the ability to effectively present our company information including outcomes data using appropriate medical terminology.
• Other duties as assigned.

What Do We Need From You?

• Bachelor’s degree or equivalent work experience in the sales field.
• 2+ years of sales and marketing experience to physicians, medical offices, employers, or related field.
•  Medical/Healthcare Sales Experience is a positive.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities.
• Experience working in an environment with multiple objectives.
• Confident and persuasive in guiding the sales process.
• Connects well with customer prospects.
• High ability to sell intangibles such as ideas and concepts.
• Flexible, adaptive, engaging and enthusiastic.
• Self-starter and independent requiring limited supervision.
• Resourceful, inventive, thorough and diligent.
• Competitive and Determined to win.
• Build business relationships with customers and community leaders.

Conditions of the Position:

• Travel up to 70% of the time throughout the assigned region.
• While performing the duties of this job, the associate is often exposed to road travel and clinical environments, such as hospitals, physician offices, and clinics.

What Can We Offer?

• Monthly auto stipend or company vehicle
• 401K plan, available to all employees, matching contribution on discretionary basis
• 3 healthcare options: medical, dental, and vision insurance
• Paid Holidays and 3 weeks paid time off
• Flex Spending and Dependent Care Flex Spending accounts
• Others included: Life insurance, Supplemental Life Insurance for Dependents, Short and Long-Term disability, and Accidental Insurance
• Annual paid Charity Day to give back to a cause meaningful to you

This role is 100% in office in Houston, Texas. 

As a Marketing Coordinator you will be the liaison between the Marketing team and agents to coordinate the creation & delivery of marketing projects and materials. You will be responsible for communicating concepts & branding guidelines to ensure high quality output for the customer’s brand. Additionally you will work to provide analysis and strategies to identify where processes and timeliness can be improved. You are an integral part of the team working in InDesign and ensuring that the customer's experience is best in class.

Key Responsibilities

• Assist members of the marketing team with design production needs
• Coordinate with clients and marketing team members to scope projects, establishing fast but feasible project timelines and plans
• Liaise between marketing advisors and agents to communicate and coordinate the delivery of projects and materials
• Able to explain concepts, ideas and brand guidelines in a clear, friendly and convincing manner
• Collaborate with cross-functional teams to identify areas that can benefit from technology or process improvement
• Continually provide analysis and QA insight and help develop training opportunities to ensure the completion of projects on time and under budget
• Move quickly to organize and assemble templated creative work such as print ads, brochures, and more through InDesign
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
  
  

Job Skills & Requirements

• 1-3 years of experience producing content in-house or at an agency
• Excellent oral and written communication skills
• Self-motivated, confident, energetic, and creative
• Demonstrated problem-solving and analytical skills
• High level of discretion, diligence, confidentiality, and attention to detail
• Experience working within a creative team 
• Ability to prioritize projects and deadlines; adept project management skills
• Excellent written and verbal communication and interpersonal skills
• Impeccable attention to detail and organizational skills
• Strong working knowledge of creative programs such as InDesign and Photoshop necessary to execute excellent creative work
• Proficient in the suite of office tools from Apple, Google and Microsoft (Ex. Keynote, Docs & Excel)
• Experience with Workfront project management software is a plus

This role is 100% in office in Houston, Texas. 

Legend Biotech is seeking a Leadership Excellence & Acceleration Pathway Associate as part of the Commercial team based Remotely (South Central Region).

Role Overview

The Leadership Excellence & Acceleration Pathway (LEAP) Associate is a selective, high-impact role designed to accelerate the development of the next generation of commercial leaders at Legend Biotech.

LEAP Associates participate in a structured, end-to-end commercial development experience spanning key commercial functions, paired with real accountability, senior leader exposure, and hands-on ownership of meaningful business work. The program is intentionally designed for high-potential professionals who have demonstrated strong execution, leadership maturity, and a desire to grow into broader commercial leadership roles within biotech.

Unlike traditional entry-level or functional roles, LEAP Associates are positioned as enterprise-minded contributors, expected to think strategically, execute rigorously, operate across functions, and continuously elevate how work gets done, including through modern, AI-enabled ways of working.

Upon successful completion, participants are expected to be ready for expanded-scope commercial roles within the organization.

Preferred Locations/Territories:

• • Albuquerque, NM
  • Houston, TX
  • New Orleans, LA

Program Overview

• 18-24 month structured rotational development program.
• Exposure across core commercial functions such as: Field Sales, Marketing, Market Access.
• Embedded learning curriculum focused on:
  • End-to-end commercial strategy and execution.
  • Cross-functional leadership and influence.
  • Decision-making in complex, data-rich environments.
  • Responsible and practical application of AI in commercial work.
  • Ongoing mentorship, performance feedback, and senior leader engagement.

(Specific rotation assignments and sequencing will be determined based on business priorities and developmental needs.)

Key Responsibilities

• Across the program, LEAP Associates will be expected to:
• Drive execution by contributing to priority commercial initiatives and business-critical projects across functions.
• Translate strategy into action, supporting planning, analysis, and execution efforts that directly impact commercial performance.
• Operate cross-functionally, effectively partnering with Sales, Marketing, Market Access, Commercial Operations, and other stakeholders.
• Bring structure and insight to ambiguity, using data, judgment, and stakeholder input to support sound decision-making.
• Demonstrate ownership and accountability for outcomes—not just deliverables.
• Build influence without authority, navigating complex stakeholder environments with professionalism and credibility.
• Continuously elevate ways of working, including identifying opportunities to improve efficiency, rigor, and scalability.

AI-Enabled Ways of Working

A core expectation of the LEAP program is the development of applied AI fluency. LEAP Associates will:

• Leverage approved AI tools to support:
  • Commercial analysis and insight generation.
  • Planning and scenario evaluation.
  • Content development and communication.
  • Workflow efficiency and execution effectiveness.
• Apply AI responsibly and in alignment with company governance and standards.
• Identify and share best practices for integrating AI into everyday commercial work.
• Help translate AI-enabled capabilities to teams and stakeholders, supporting broader adoption and impact.

AI is treated as a practical leadership capability, not a theoretical skillset.

Requirements

Required:

• Bachelor’s degree.
• 5–7 years of professional experience.
• Demonstrated track record of execution, ownership, and results delivery.
• Strong analytical, communication, and problem-solving skills.
• Interest in biotech/pharma and commercial leadership pathways.

Preferred:

• Experience in disciplined, performance-driven environments (e.g., military service or similarly structured settings).
• Exposure to commercial, operational, analytical, or customer-facing roles.
• Experience using data, analytics, digital tools, or AI-enabled solutions to support decision-making.
• Comfort working in complex, matrixed organizations.

Developmental Opportunities:

• Exposure to senior leadership.
• Cross-functional rotations.
• Mentorship and coaching.
• Potential placement into full-time commercial roles upon program completion.

#Li-JK1

#Li-Remote

EquipmentShare is Hiring a Territory Account Manager (Pump, Power & HVAC)

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Territory Account Manager at our Advanced Solutions rental facility in Houston, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Territory Account Managers will be responsible for expanding our existing customer base by building relationships with contractors and construction company principals. Advanced Solutions branches offer equipment rentals within climate control, compressed air, fluid solutions, power solutions and more.

Pay: $150,000 - $600,000 Total Compensation ($40,000 base salary + Uncapped commission with no market restrictions)

Primary Responsibilities

• Territory management of a geographical area. Responsible for the full sales strategy execution from market analysis, sales forecasting, pipeline management and revenue growth, through contract negotiation and customer retention.

• Quickly respond to inbound leads and requests. Familiar with Customer Relationship Management (CRM) systems.

• New business development and Client acquisition/Account development. Expand our existing customer base by building relationships with contractors and construction company principals. Tell them about the numerous ways EquipmentShare can help save them money, make more money and operate more efficiently. In other words, educate them on how EquipmentShare solves their problems!

• Maintain and nurture existing customer relationships to ensure our customers are 100 percent satisfied with the level of service and support they receive from EquipmentShare. Keep them up-­to­-date about new or additional ways in which EquipmentShare can help improve their business with our comprehensive jobsite solutions..

• Promptly respond to and resolve customer inquiries, requests, complaints or other communications. Conducts sales presentations to prospective and existing customers.

• Develop new sales strategies and techniques to increase our market share and improve our customer experience.

• Manages and supports job site activities and projects with remote and on site involvement.
• Assists with Equipment rental, sales, and service when needed by customers on-site.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply

• Competitive compensation: Base salary plus uncapped commission

• Commission guarantee period while building book of business

• Company provided truck or Vehicle allowance ($800/mo)

• Company provided cell phone or phone stipend

• Relocation assistance (discretionary)

• Full medical, dental, and vision coverage for full-time employees

• 401(k) and company match

• Generous PTO + paid holidays

• Gym membership stipend + wellness programs (earn PTO and prizes!)

• Company events, food truck nights, and monthly team dinners

• 16 hours of paid volunteer time per year — give back to the community you call home

• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• First and foremost, we’re looking for someone who’s tenacious and innovative and possesses superior outside sales experience and skills with a proven sales track record

• Pump, Power & HVAC (power generation, fluid solutions, heating & cooling solutions) Equipment or Industry knowledge (rental or construction) with experience in B2B  is sales preferred, but not required (if you’re a born salesperson, we’ll train you on what you need to know and how to win more business)

• Must be able to lift, carry, and place objects weighing up to 50 pounds without assistance.

• You have strong interpersonal and problem-solving skills

• You have the technical aptitude to adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

• You’re competitive, self-motivated and results driven, but thrive in a team-oriented environment

• Ability to manage strategic and national accounts

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us —EquipmentShare is Hiring a Tool Technician

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Tool Technician (Mechanic) at our rental facility in Houston, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, provide general maintenance and repair for a variety of customer and company owned tooling and small equipment and help us build the future of construction. Mechanics will have the opportunity to work on the newest equipment in the industry.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (This role is subject to on-call scheduling with additional compensation provided)

Primary Responsibilities

As a Tool technician, you’ll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. With real-time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to work smarter, not harder.

• Practice safe job practices for repairing equipment
  
  
• Use technology (laptops, tablets, and mobile phone) comfortably
  
  
• Perform repairs and preventative maintenance on a variety of rental and customer equipment and tools (pneumatic tools, material lifts, chain hoists, core drills, welders, pipe threaders, small engines) under the supervision of higher-tier technicians and while using a high degree of independent judgment
  
  
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis
  
  
• Assist with pick-up and delivery of equipment & parts
  
  
• Be knowledgeable of OSHA requirements (preferred)
  
  
• Year-round company provided OEM training
  
  
• Other duties, assigned as needed
  
  

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

• Access to industry leading diagnostic tools
  
  

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

Required Skills/Abilities: 

• Must own tools applicable to position
  
  
• Mechanical aptitude and working knowledge of hand and power tools, schematics and diagrams
  
  

Education and Experience:

• High School diploma, or equivalent
  
  
• Active applicable state class driver's license
  
  
• Construction knowledge and background preferred
  
  

Physical Requirements:

• Must be able to move, stand, stoop and bend freely
  
  
• Must be able to lift up to 50 pounds at times
  
  
• This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen
  
  

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us —EquipmentShare is Hiring a Traveling Tent Installer

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Traveling Tent Installer (Mechanically inclined) within our Houston, TX region and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, provide general maintenance, set up tents, fencing, and  temporary walls. Mechanics will have the opportunity to work on the newest equipment in the industry.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)

Primary Responsibilities

As a Traveling Tent Installer, you'll travel and support our site solutions team within your assigned region by performing equipment set-up, on-site equipment service, maintenance, and repairs. This includes tent set-up, fencing installation, conducting machine inspections, and preparing equipment for use. You’ll work closely with customers, troubleshoot issues using real-time diagnostic tools, and apply your electrical and hydraulic expertise to identify and resolve problems efficiently. A strong understanding of schematics and a customer-focused approach are key to success in this role.

• Practice safe job practices for installing and repairing equipment

• Use technology (laptops, tablets, and mobile phone) comfortably

• Perform set-up, repairs and preventative maintenance on a variety of rental and customer equipment and tools (Large tents, fencing, flooring, turn-styles and more)

• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis

• Assist with pick-up and delivery of equipment & parts

• Be knowledgeable of OSHA requirements (OSHA 30 preferred)

• Year-round company provided OEM training

• Other duties, assigned as needed

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

• Access to industry leading diagnostic tools

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

Required Skills/Abilities: 

• Be able to travel out-of-state for majority of week

• Must own tools applicable to position

• Mechanical aptitude and working knowledge of hand and power tools, schematics and diagrams

Education and Experience:

• High School diploma, or equivalent

• Active applicable state class driver's license

• Construction knowledge and background preferred

Physical Requirements:

• Must be able to move, stand, stoop and bend freely

• Must be able to lift up to 50 pounds at times

• This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Rental Coordinator

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Rental Coordinator at our rental facility in Houston, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM and offers overtime pay after working 40 hours. 

Primary Responsibilities

At EquipmentShare, we’re not just renting equipment - we’re transforming the rental experience with our proprietary T3 technology. Our tech platform empowers rental coordinators to work smarter by keeping up-to-date information on every machine and ensuring each customer gets the right equipment at the right time.

• Respond to inbound leads and guide customers through the EquipmentShare rental process

• Expand our existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently

• Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up-­to­-date about new or additional ways in which EquipmentShare can help improve their business

• Promptly respond to and resolve customer inquiries, requests, complaints or other communications

• Develop new sales strategies and techniques to increase our market share and improve our customer experience

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

• Access to industry leading diagnostic tools

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

Required Skills/Abilities: 

• You’re a great listener and care about solving your customer’s problems

• You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process

• You have strong interpersonal and problem-solving skills

• You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

Education and Experience:

• High School diploma or equivalent

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Site Manager - Tooling Solutions 

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Site Manager at our Tooling Solutions rental site in El Paso, TX and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Tooling Solutions branches offer industrial tooling rentals, including power tools, pneumatic tools, hand tools, and more. Customers benefit from our tech-enabled tool tracking, site-wide communication solutions, and expert services, including tool testing, repair, and certification. We also offer consumables and industrial supplies to accompany job sites, along with communication solutions to keep projects connected.

Primary Responsibilities

• Build and maintain strong customer relationships by serving as a trusted point of contact, ensuring needs are met, and delivering proactive, solutions-focused support.

• Oversee inventory accuracy and readiness by tracking, organizing, and replenishing tooling and consumables to meet customer and operational demands.

• Coordinate and dispatch deliveries and pickups to ensure efficient, on-time service and clear communication with drivers and customers.

• Effectively communicate information to your team and management.

• Perform various operational tasks as needed to support a safe, organized, and efficient industrial tooling site, adapting quickly to daily challenges.

• Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures while complying with legal regulations.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events and food truck nights
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• A minimum of 5 years rental industry experience

• Industrial tooling experience / knowledge is highly preferred

• Valid driver’s license and clean driving record

• Strong communication, interpersonal and problem-solving skills

• Excellent leadership and people management skills

• Results-driven mindset with a focus on continuous improvement

• You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Contract Compliance Coordinator

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Contract Compliance Coordinator at our rental facility in Houston, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. As a Contract Compliance Coordinator, you will be responsible for assisting the contract team by completing necessary rental documents in a timely manner and fact-checking them for compliance purposes. You may be asked to assist with other duties as needed.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)

Primary Responsibilities

• Champion safe job practices 

• Use technology (laptops and tablets) comfortably

• Enjoy working directly with customers to solve their problems 

• Work well in a team environment and communicate effectively

• Be knowledgeable of OSHA requirements (preferred)

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• 1-2 years of inventory management, accounts payable, or receivables experience

• You’re a great listener and care about solving your customer’s problems

• You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process

• You have strong interpersonal and problem-solving skills

• You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Contract Compliance Coordinator

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Contract Compliance Coordinator at our rental facility in Houston, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. As a Contract Compliance Coordinator, you will be responsible for assisting the contract team by completing necessary rental documents in a timely manner and fact-checking them for compliance purposes. You may be asked to assist with other duties as needed.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)

Pay: $18-22/hr

Primary Responsibilities

• Champion safe job practices 

• Use technology (laptops and tablets) comfortably

• Enjoy working directly with customers to solve their problems 

• Work well in a team environment and communicate effectively

• Be knowledgeable of OSHA requirements (preferred)

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• 1-2 years of inventory management, accounts payable, or receivables experience

• You’re a great listener and care about solving your customer’s problems

• You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process

• You have strong interpersonal and problem-solving skills

• You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Skills and Qualifications

Required Skills/Abilities: 

• Must own tools applicable to position

• Advanced mechanical aptitude and working knowledge of tools

• Experience working on power generators and/or commercial HVAC equipment, performing inspections, maintenance, and repairs

• Experience with calculating nominal and effective tonnage and/or kW requirements, along with reading and knowing schematics

• Superior customer service, teamwork and verbal/written communication skills

• EPA 608 certification is preferred. If you do not already have the certification, you should be able to obtain it within 6-12 months of employment.

Education and Experience:

• High School diploma, Trade school certificate preferred 

• Experience in field service, maintenance and repair preferred

• Valid driver's license with acceptable driving record. Must be at least 21 years old to operate company vehicle.

Physical Requirements:

• Must be able to move, stand, stoop and bend freely

• Must be able to lift up to 50 pounds at times

• Field Technicians may be required to be clean shaven in order to enter worksites for EquipmentShare customers who have this requirement

• This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Build the Future with Us — EquipmentShare is Hiring a Fleet Operator (Rental Car)

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Fleet Operator at our rental facility in Houston, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The Rental Car Operator will drive our vehicles to various locations while providing best-in-class customer service. As an Operator, you will pick up, clean, and drop off vehicles to various locations. This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen.

Starting Pay: $17/hr

Primary Responsibilities

• Transports vehicles from various locations.
• Cleaning and light maintenance of vehicles.
• Must interface with vendors such as body shops, dealerships, and insurance agents.
• Maintain courteous and professional behavior & appearance.
• Follow all company safety policies and procedures and protect company assets.
• Ability to work with minimal supervision while maintaining high energy.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Valid driver's license
• Must be at least 21 years of age
• Must have transportation to Resla work vehicle
• Flexibility in scheduling which may include nights, weekends, and holidays
• Clear MVR & Background

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

*This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen*

Build the Future with Us — EquipmentShare is Hiring a Fleet Operator (Rental Car)

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Fleet Operator at our rental facility in Houston, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The Rental Car Operator will drive our vehicles to various locations while providing best-in-class customer service. As an Operator, you will pick up, clean, and drop off vehicles to various locations. This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen.

Starting Pay: $17/hr

Primary Responsibilities

• Transports vehicles from various locations.
• Cleaning and light maintenance of vehicles.
• Must interface with vendors such as body shops, dealerships, and insurance agents.
• Maintain courteous and professional behavior & appearance.
• Follow all company safety policies and procedures and protect company assets.
• Ability to work with minimal supervision while maintaining high energy.

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

• Valid driver's license
• Must be at least 21 years of age
• Must have transportation to Resla work vehicle
• Flexibility in scheduling which may include nights, weekends, and holidays
• Clear MVR & Background

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

*This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen*

Build the Future with Us — EquipmentShare is Hiring a Heavy Equipment CDL Driver

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a CDL Delivery Driver at our rental facility in Houston, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (This role is subject to on-call scheduling with additional compensation provided)

Primary Responsibilities

We don’t just deliver equipment - we deliver innovation. At EquipmentShare, our technology ensures that our drivers work efficiently and effectively by providing real-time access to fleet locations, work orders, and delivery details.

• Operates vehicle according to applicable state and federal transportation laws

• Transports loads safely and in a timely manner over required route, obeying all traffic laws and observing all safety regulations

• Deftly maneuvers truck and trailer into loading and unloading areas; follows loading crew signals

• Assists with loading of or loads and unloads goods and materials, using specialized equipment when warranted; unloads empty skids and returns all equipment to designated area

• Maintains signed invoices, shipping bills of lading, and other required paperwork; delivers documentation to shipping office or other appropriate staff when delivery route is complete

• Facilitates routine service on trucks, which may include checking oil, water, gasoline, and air; reports maintenance malfunctions to Shipping Supervisor

• Arranges trailers in shipping yards for optimum loading patterns

• Performs other related duties as assigned

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly dinner nights
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications

Required Skills/Abilities: 

• Strong interpersonal and customer service skills with the ability to speak professionally and courteously with customers and staff at delivery points

• Ability to remain focused in a busy environment

Education and Experience:

• Must hold either a commercial drivers license (Class A CDL) or chauffeur’s license depending on state, appropriate for weight of vehicle to be operated

• Must pass background and drug testing as required by federal and/or state department(s) of transportation regulations

• Must pass DOT physical, as trucks driven are over 10k lbs

• Must be at least 21 years old to operate company vehicle.

Physical Requirements:

• Prolonged periods sitting in a trailer cab for long periods of time

• Must be able to lift and move up to 40 pounds at a time

• Must be able to travel frequently

• CDL drivers may be required to be clean shaven in order to deliver to EquipmentShare customers who have this requirement

• This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Legal Support Assistant position in our Houston Office.

This position is on-site 5-days per week in our Houston office.

The Position

We are seeking a Legal Support Assistant to join our team and serve as a key support resource within a fast-paced law firm environment. This is an excellent entry-level opportunity for someone eager to gain hands-on experience and grow within the legal profession.

Key Responsibilities:

In this role, you’ll support attorneys and Legal Administrative Assistants while helping maintain a professional and welcoming office environment. Responsibilities include:

• Maintain a clean, organized, and professional reception area
• Answer, screen, route, and respond to incoming phone calls and messages
• Greet, screen, and direct visitors in a professional and welcoming manner
• Assist with setting up conference rooms for meetings and events 
• Receive, sort, and distribute electronic notices, U.S. mail, faxes, and other documents
• Help organize and maintain physical and electronic files within the firm’s document management systems
• Assist with client invoicing, including submission and verification of billing documentation
• Support the submission of vendor bills and check requests
• Research and respond to client billing inquiries
• Manage and update information using Excel spreadsheets
• Provide general administrative support to the office and team as needed

Qualifications: 

• High school diploma or equivalent required
• At least 1 year of administrative or clerical experience in an office setting
• Prior law firm experience is helpful but not required
• Strong written and verbal communication skills
• Professional phone etiquette and customer service mindset
• High attention to detail with excellent spelling, grammar, and proofreading skills
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines
• Comfort handling confidential information with discretion
• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with document management or legal software is a plus
• Willingness to work in person in an office environment

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! As a Tecovas Sales Associate - Houston City Centre  you will support the store leadership team through the cultivation of a store environment catering to an unmatched customer experience. You will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, cash wrap, restocking and overall shopkeeping.

Responsibilities will include:

• Supports a sales-driven environment of genuine customer experience and demonstrate extraordinary service standards
• Delivers high-quality product services with attention to detail - such as branding, debossing, boot stretching, brim shaping, and boot shines - to ensure a premium customer experience
• Supports store team with receiving shipment and preparing product for floor placement
• Plans for, tracks and communicates all in transit shipment information to the leadership team
• Maintains an efficient and well-organized stockroom ensuring accessibility to employees
• Assists in and/or leads the restock process to continually maintain store stock levels
• Demonstrates loss prevention awareness through assisting in cycle counts and transfers
• Participates in ongoing staff education and through the sharing of product knowledge
• Assists in the maintenance of the building facilities

Qualifications:

• Exceptional selling skills, customer service, and clientele
• Strong organizational skills and attention to detail
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency

Requirements:

• High School Diploma
• Must be at least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. 
• Ability to deliver excellent customer service
• Able to lift up to 30lbs regularly
• Must be able to reliably commute to and from the work location
• Must be available to work 15-20 hours per week
• Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

Part-Time Benefits:

• Competitive hourly compensation + incentives
• Free boots and generous employee discount

• Career Growth Opportunities: Tecovas is a growing company, and we are passionate about promoting from within.
• Team-Oriented Environment: We have a close-knit team that celebrate successes together and support one another.
• Training and Development: We provide ongoing training to help you develop your skills in sales, customer service, and leadership.
• Fun and Engaging Work Atmosphere: We host regular team events and in-store contests to keep things fun and exciting.
• Employee Recognition Programs: We believe in recognizing and rewarding hard work and dedication.

The hourly rate for this position is $[16] - $[16]. The actual compensation will be based on factors such as the candidate’s skills, qualifications, and experience.

About Us:

Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! 

We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.

What you’ll do

As the Enterprise Sales Director, Commercial & Industrial (C&I), you will build, lead, and develop a high-performing team of Account Executives focused on Giga’s fastest-growing market: Commercial and Industrial EPCs/GCs/Owners. You will set the commercial strategy for the C&I segment, own the team’s revenue number, and serve as the senior field leader driving growth across the EPC, GC, electrical contractor, consulting engineering, and enterprise Owner landscape. This role blends team leadership, market strategy, and hands-on executive-level selling, ideal for a sales leader who thrives in a fast-moving, infrastructure-focused startup environment and wants to shape the direction of a critical business vertical.

Where you’ll work

If based outside of our Houston, Long Beach, or San Francisco hubs, this role will be based remotely from your home office. You must be willing to occasionally travel to one of our hub offices 3 days out of the month, as well as travel regularly for customer meetings, field visits, and key industry events.

Responsibilities

Team Leadership & Development

• Recruit, hire, onboard, and develop a team of Enterprise Account Executives covering the Commercial & Industrial market
• Set individual and team quotas, define territory assignments, and drive a culture of accountability and high performance
• Coach AEs on complex deal strategy, pricing discipline, pipeline management, and stakeholder navigation
• Conduct regular 1:1s, pipeline reviews, forecast calls, and team meetings to ensure execution rigor and team alignment
• Partner with People and Recruiting to build out the C&I sales team in line with growth targets
• Identify skill gaps and implement training, enablement, and development programs to continuously raise the bar

Revenue & Commercial Strategy

• Own the C&I segment revenue number, including forecasting, pipeline coverage, and attainment across the team
• Define and execute the go-to-market strategy for the Commercial and Industrial EPCs/GCs/Owners segment
• Develop playbooks, territory models, and repeatable sales motions for the AE team
• Engage directly in strategic, complex, or executive-level deals to support AEs and accelerate closure
• Maintain pricing discipline and margin oversight across the team’s portfolio of deals
• Drive upsell and cross-sell strategies to expand revenue within existing customer accounts

Market Presence & Relationships

• Serve as a senior-level executive presence with key EPCs, GCs, electrical contractors, consulting engineers, and enterprise Owners
• Represent Giga at industry conferences, customer events, and trade organizations to build brand and pipeline
• Cultivate and maintain relationships with strategic accounts and channel partners in the C&I ecosystem
• Track competitive dynamics, market trends, and customer feedback, translating insights into actionable strategy for Product and Marketing

Cross-Functional Collaboration

• Partner with Technical Sales Engineering, Product, Finance, Legal, and Technical Sales Quoting to advance complex opportunities and resolve customer challenges
• Collaborate with Marketing on demand generation, field events, and C&I-specific campaigns
• Provide structured input to leadership on market opportunities, product gaps, and competitive positioning
• Ensure CRM hygiene and accurate forecasting across the team using HubSpot

Requirements

• 7-10+ years of B2B sales experience, with at least 5 years leading enterprise sales teams in electrical infrastructure, power distribution, energy, or an adjacent capital-intensive industry
• Proven track record of building and scaling high-performing enterprise sales teams, managing complex, multi-stakeholder deals in the 7-8 figure range
• Deep expertise in the Commercial and Industrial ecosystem, including EPCs, general contractors, electrical contractors, consulting engineers, and large enterprise Owners, with a genuine understanding of how each stakeholder evaluates, specifies, and procures electrical infrastructure
• Strong grasp of how EPCs structure projects, how GCs manage subcontractor and equipment vendor relationships, and how end customers (Owners/operators) make capital equipment decisions at scale
• Technical depth in electrical infrastructure, transformers, switchgear, switchboards, power distribution equipment, sufficient to lead credible executive-level conversations with engineering and procurement stakeholders
• Understanding of Commercial and Industrial power infrastructure design, including redundancy architectures, power distribution topologies, and site-level electrical requirements
• Demonstrated ability to architect and coach complex enterprise sales motions, including navigating long sales cycles, multi-stakeholder buying committees, and large-dollar negotiations
• Proficiency with CRM tools (HubSpot, SFDC, or similar) and a strong discipline around pipeline management, forecasting accuracy, and data-driven sales leadership
• Excellent written and verbal communication skills, with executive presence and the ability to represent Giga at the C-suite and VP level with customers and partners
• Bachelor’s degree in Business, Engineering, or a related field, or equivalent practical experience
• Willingness to travel up to 40% for customer meetings, site visits, team coverage, and industry events

Bonus points

• Experience building a sales team from the ground up within a high-growth startup or manufacturing-driven organization
• Existing senior-level relationships within the Commercial and Industrial EPC/GC/Owner or related partner/consulting ecosystem
• Prior experience leading C&I or infrastructure-focused sales teams in the electrical distribution or energy space
• Familiarity with transformer, switchgear, and electrical infrastructure product lines at a technical level

Benefits

• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Commuter benefits
• Team on-sites where all offices come in-person to collaborate

What you’ll do

As a Project Engineer, you’ll play a key role in bringing Giga’s electrical infrastructure projects to life. You’ll translate customer and utility requirements into site plans and electrical designs, ensuring our systems meet performance, safety, and cost goals. You’ll work cross-functionally with utilities, suppliers, electricians, and our internal product and operations teams to drive projects from concept through deployment.

This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving in the field, and has the technical grounding to confidently handle medium-voltage design conversations with partners and vendors.

Where you’ll work

This role will be based in our Houston offices. You must be willing to work in the office full-time, outside of our bi-weekly WFH Fridays. Employees will be able to work remotely for up to 4 weeks per year.

Responsibilities

• Draft and iterate on site plans and electrical plans for customer projects using Autodesk and other design tools.
• Collaborate with utilities, engineers, suppliers, and electrical contractors to finalize electrical design requirements.
• Support the development of medium-voltage (MV) and low voltage (LV) component specifications and layouts.
• Manage and iterate on site design packages for multiple concurrent projects in the origination and deployment pipeline.
• Identify opportunities to reduce cost and lead time through early component identification and design optimization.
• Support procurement of electrical bill of materials for customer projects
• Work cross-functionally with Giga’s product and operations teams to ensure engineering and construction deliverables meet project timelines and quality standards.
• Contribute to continuous improvement of engineering workflows, templates, and design libraries.

Requirements

• 5+ years of relevant experience as a utility engineer, distribution engineer, or distribution engineering technician (or equivalent).
• Strong electrical design competency with experience in medium-voltage distribution systems and substation design
• Proficiency in Autodesk drafting tools and ability to produce and iterate on site plans.
• Excellent communication skills and comfort collaborating across disciplines (utilities, electricians, suppliers, internal teams).
• Bachelor’s degree in Electrical Engineering or related field preferred (experience may substitute).

Bonus points 

• Experience working within energy, utilities, or infrastructure design industries.
• Familiarity with transformer or switchgear design and deployment.
• Prior experience managing multiple simultaneous engineering projects from design through implementation.

Benefits

• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Commuter benefits
• Team on-sites where all offices come in–person to collaborate

What you’ll do

As a Project Engineer, you’ll play a key role in bringing Giga’s electrical infrastructure projects to life. You’ll translate customer and utility requirements into site plans and electrical designs, ensuring our systems meet performance, safety, and cost goals. You’ll work cross-functionally with utilities, suppliers, electricians, and our internal product and operations teams to drive projects from concept through deployment.

This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving in the field, and has the technical grounding to confidently handle medium-voltage design conversations with partners and vendors.

Where you’ll work

This role will be based in our San Francisco offices. You must be willing to work in the office full-time, outside of our bi-weekly WFH Fridays. Employees will be able to work remotely for up to 4 weeks per year.

Responsibilities

• Draft and iterate on site plans and electrical plans for customer projects using Autodesk and other design tools.
• Collaborate with utilities, engineers, suppliers, and electrical contractors to finalize electrical design requirements.
• Support the development of medium-voltage (MV) and low voltage (LV) component specifications and layouts.
• Manage and iterate on site design packages for multiple concurrent projects in the origination and deployment pipeline.
• Identify opportunities to reduce cost and lead time through early component identification and design optimization.
• Support procurement of electrical bill of materials for customer projects
• Work cross-functionally with Giga’s product and operations teams to ensure engineering and construction deliverables meet project timelines and quality standards.
• Contribute to continuous improvement of engineering workflows, templates, and design libraries.

Requirements

• 5+ years of relevant experience as a utility engineer, distribution engineer, or distribution engineering technician (or equivalent).
• Strong electrical design competency with experience in medium-voltage distribution systems and substation design
• Proficiency in Autodesk drafting tools and ability to produce and iterate on site plans.
• Excellent communication skills and comfort collaborating across disciplines (utilities, electricians, suppliers, internal teams).
• Bachelor’s degree in Electrical Engineering or related field preferred (experience may substitute).

Bonus points 

• Experience working within energy, utilities, or infrastructure design industries.
• Familiarity with transformer or switchgear design and deployment.
• Prior experience managing multiple simultaneous engineering projects from design through implementation.

Benefits

• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Commuter benefits
• Team on-sites where all offices come in–person to collaborate

What You'll Do

As Sales Engineer at Giga, you are the technical heartbeat of every deal we close. You sit at the intersection of deep infrastructure expertise and high-velocity commercial motion — translating the complexity of AI data center development (electrical distribution, mechanical systems, and civil/site work) into compelling, credible narratives that win the confidence of the world's most sophisticated buyers. You will partner directly with our sales leadership to define technical strategy for each opportunity, own the solution architecture from first call through signed contract, and serve as the customer's trusted advisor from prospect to operational handoff. This is not a support role — you are a revenue driver who happens to speak the language of substations, cooling infrastructure, and site feasibility.

Where You'll Work

We are an in-office culture — velocity matters when you're building physical infrastructure, and the best decisions happen in the room. This role is ideally based in our San Francisco, Long Beach, or Houston offices, with full-time onsite expectations outside of bi-weekly WFH Fridays.

That said, we will make exceptions for truly exceptional talent if you live outside one of our hubs. If you're the right person for this role, we'll have a conversation about what works.

Responsibilities

• Serve as the primary technical resource in the sales cycle for AI data center opportunities, owning solution design across electrical, mechanical, and civil disciplines from initial scoping through contract execution.
• Partner with Account Executives to qualify opportunities, develop account strategies, and drive technical win plans that align Giga's capabilities to each customer's infrastructure requirements.
• Lead technical discovery sessions and site feasibility assessments, translating customer power, cooling, and site requirements into buildable, fundable Giga solutions.
• Develop and deliver compelling technical presentations, proposals, and RFP responses that address utility interconnection, power distribution, MEP systems, and civil/grading constraints.
• Build and maintain trusted advisor relationships with customer engineering, procurement, and executive teams throughout the sales process.
• Collaborate with Giga's internal engineering, construction, and project development teams to ensure proposed solutions are technically sound, constructible, and commercially competitive.
• Maintain accurate technical documentation and opportunity data in CRM, providing deal status and forecast updates to sales leadership.
• Contribute to the development of sales tools including technical playbooks, case studies, and standard solution configurations that accelerate future deals.
• Represent Giga at industry events, conferences, and customer site visits to build technical credibility and pipeline.

Requirements

• 5+ years of experience in a technical sales, sales engineering, or solutions engineering role within data center, utility-scale power, or industrial infrastructure.
• Deep technical knowledge in at least two of the following disciplines: electrical systems (medium/high voltage distribution, utility interconnection, backup power), mechanical systems (cooling infrastructure, HVAC, fluid systems), or civil/site work (grading, site utilities, permitting).
• Demonstrated ability to read and interpret engineering drawings, site plans, single-line diagrams, and technical specifications.
• Experience developing technical proposals, responding to RFPs, and presenting complex infrastructure solutions to both technical and executive audiences.
• Proven track record of closing or directly supporting the close of large, technically complex deals in a B2B environment.
• Strong project management skills with the ability to manage multiple concurrent opportunities at different stages of the sales cycle.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Civil Engineering, or a related technical field — or equivalent practical experience.

Bonus Points

• Direct experience in hyperscale or colocation data center development, construction, or operations.
• Familiarity with AI/ML workload power and cooling demands, including GPU cluster infrastructure requirements.
• Existing relationships with hyperscaler procurement teams, large enterprise IT buyers, or data center developers.
• Experience with utility interconnection processes and grid-scale power procurement.
• Professional engineering licensure (PE) in electrical, mechanical, or civil discipline.
• Exposure to power purchase agreements (PPAs), site selection, or development finance in the infrastructure sector.

Benefits

• Subsidized health, dental, and vision insurance
• Equity (options) in a rapidly growing startup
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
• Commuter benefits
• Monthly team onsites where all offices come in-person to collaborate

What you'll do

The Technical Quotation Engineer is responsible for the development of detailed commercial and technical proposals for Giga Energy’s core product lines: UL891 Switchboards, Padmount Transformers, and Substations.

Where you’ll work

We are an in-office culture — velocity matters when you're building physical infrastructure, and the best decisions happen in the room. This role is ideally based in our San Francisco, Long Beach, or Houston offices, with full-time onsite expectations outside of bi-weekly WFH Fridays.

That said, we will make exceptions for truly exceptional talent if you live outside one of our hubs. If you're the right person for this role, we'll have a conversation about what works.

Responsibilities

•     Quote Generation: Build detailed, line-item quotations for UL891 Switchboards, Padmount Transformers, and Substations using Giga Energy’s internal pricing tools.
•     BOM Development: Create preliminary Bills of Materials (BOMs) based on equipment configurations provided by the Technical Sales Engineering team.
•     Vendor Coordination: Interface with third-party component vendors (breakers, gauges, protection relays, etc.) to obtain current pricing and lead times for non-standard items.
•     Proposal Packaging: Assemble formal proposal documents, ensuring all technical data sheets, lead-time estimates, and commercial terms are accurately presented to the Customer.
•     System Configuration: Perform routine equipment configurations in Giga’s software, ensuring that the selected physical footprints and electrical ratings match the project requirements.
•     Margin Analysis: Work with the Director of Technical Sales to review project margins and ensure competitive positioning while maintaining company profitability targets.
•     Database Maintenance: Assist in maintaining the accuracy of the pricing database and standardizing quote templates to improve response times for the Account Executive team.
•     Sales Support: Provide rapid-response "budgetary" pricing for early-stage project inquiries to help Account Executives qualify opportunities.
•     Up to 10%: Internal training and visits to Giga Energy manufacturing facilities.

Requirements

•     Education: Bachelor’s degree in a technical or business field (Electrical/Mechanical Engineering Technology or Construction Management preferred).
•     Experience: 1–3 years of experience in estimating, quoting, or inside sales within the electrical or power distribution industry.
•     Product Knowledge: Foundational understanding of electrical distribution equipment (Switchgear, Transformers, and Substations).
•     Detail Oriented: Exceptional accuracy in data entry and a "measure twice, cut once" mindset regarding pricing and part numbers.
•     Communication: Ability to collaborate effectively with both the field sales team and the internal manufacturing/operations teams.

Benefits

•     Subsidized health, dental, and vision insurance
•     Equity (options) in a rapidly growing startup
•     401(k) with 4% employer match
•     Unlimited PTO
•     Parental leave
•     Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA)
•     Commuter benefits
•     Team on-sites where all offices come in–person to collaborate

Locations: Houston, Texas (Hybrid)

Reports to: Senior Manager, Global Campaigns  

A quick snapshot… 

You’ll ensure strategic initiatives translate into executable demand programs focused on specific business priorities, launched with clear success criteria, and drive pipeline. 

You’ll own the strategy and performance of integrated campaigns that drive new logo‑ pipeline, shaping how we show up to buyers, tell our story, and convert interest into revenue. 

Why it’s a big deal… 

This role sits at the heart of how we grow. As the Campaign Manager, you’ll design and run 1:1 and 1:few ABM programs, balancing personalization with repeatable play frameworks built around buying groups, not just individual champions. You’ll be accountable for pipeline outcomes, not just execution, and play a critical role in evolving our go‑-to‑-market approach from disconnected tactics to cohesive, buyer‑-led campaigns. Your work will directly influence funnel velocity, sales alignment, and how effectively we acquire new customers at scale.

Here’s what we’re looking for.. 

Related Experience. You have 5+ years of experience in demand generation, integrated campaigns, or growth marketing. 

Initiative. You'll take full ownership of new‑logo demand generation campaigns, from shaping the initial idea and campaign brief through to driving real pipeline impact, with a strong sense of initiative and accountability. 

Collaborator. You have strong experience working cross-functionally with Product Marketing, Content, Paid Media, and Sales teams and be able to align teams around a clear narrative and point of view and are results-driven.

Results Driven. You have experience owning performance metrics and campaign reporting. You have creative problem‑solving skills and operational rigor, with excitement for building scalable campaign models that evolve over time.

Strategic Thinker. You have a deep understanding of persona-based marketing, buyer journeys, and buyer‑centric messaging. 

Here’s what will give you an edge… 

• A strong buyer-first mindset and real empathy for customer pain points 
• Ability to translate positioning into compelling, cohesive campaign narratives 
• Comfort being accountable for outcomes, not just strategy or inputs 
• Clear, confident communication and cross-functional leadership skills 
• A test and learn mentality with a bias toward continuous optimization 
• Solid understanding of buying groups, complex deal cycles, and how to use intent and engagement signals to guide campaign models that evolve over time.

Job Title: Senior Digital Experience Marketing Manager 
Location: Houston, TX (Must live in the greater Houston area) 
Reports to: Sr. Manager, Performance Marketing 

About the role 

Conga is looking for a Senior Digital Experience Marketing Manager to serve as the connective tissue across our go-to-market engine. The Digital Experience Marketing Manager owns the design and orchestration of Conga’s digital buyer and customer journeys across the lifecycle. This role ensures that demand programs translate into cohesive, signal driven digital experiences that activate buyers, validate interest, and accelerate opportunities. 
 
Sitting at the intersection of Global Campaigns, Field Marketing, and Marketing Operations, this role is responsible for defining how buyers progress through digital journeys, not for owning campaign strategy or paid media execution. The Digital Experience Marketing Manager focuses on journey design, experience logic, and lifecycle orchestration, ensuring intent signals and engagement data are turned into clear next best actions across digital touchpoints. 
 
This is a role rooted in experience design and orchestration. It exists to bring consistency, scalability, and insight to Conga’s digital demand execution. 

 Key Skills and Capabilities 

• Journey design and lifecycle thinking – Ability to design end-to-end digital journeys aligned to buyer progression and opportunity outcomes. 

• Signal interpretation and application – Strong judgment in turning intent, engagement, and behavioral signals into prioritized actions and experience logic. 

• Experience orchestration – Ability to coordinate digital experiences across channels without owning every execution detail. 

• Experimentation and optimization – Comfort designing experiments, interpreting results, and evolving experiences based on learning. 

• Cross-functional influence – Proven ability to partner with campaigns, field marketing, and operations without direct authority. 

• Structured thinking – Ability to define rules, standards, and frameworks that enable scale and reuse. 

 What You'll Do 

 Intent Strategy & Orchestration 

• Define and manage Conga's intent data strategy, orchestrating signals from third-party intent platforms, social channels, review sites, and first-party data into unified, actionable audience segments. 

• Apply buyer stage intelligence to design coordinated, cross-channel plays and deliver clear activation briefs to the Performance Marketing team for in-platform execution. 

• Build a regional intent enrichment model that surfaces the right accounts to the right sales reps at the right time, driving prioritized pipeline. 

• Identify cross-sell and expansion opportunities by monitoring product intent signals and designing coordinated plays across sales and marketing. 

Digital Campaign Activation 

• Translate intent data into precise audience segments and activation briefs executed across paid social, display, programmatic, and search channels. 

• Integrate intent-driven audiences into email nurture programs, ensuring timing and messaging align with buying stage and Global Campaigns frameworks. 

• Build and optimize personalized landing page experiences tied to specific intent-driven plays and audience segments. 

Conversational Experience & AI 

• Own Conga's AI-powered website chat, configuring routing logic, conversational playbooks, and persona-level personalization to convert web traffic into pipeline. 

• Manage AI email agents, ensuring outbound plays are intelligently triggered and integrated with broader intent-driven programs. 

• Establish governance standards for AI-generated interactions, ensuring outputs align with Conga's brand voice, escalation protocols, and human oversight requirements. 

Data, Analytics & Cross-Functional Collaboration 

• Partner closely with Global Campaigns, Field Marketing, and Marketing Operations to bridge intent strategy and channel execution. 

• Prioritize full-journey experience metrics — not just channel performance — to build a holistic view of account engagement and pipeline health. 

• Ensure data flows are clean and actionable across the full tech stack: from intent signals through marketing automation, CRM, and sales outreach. 

• Act as the internal subject matter expert on intent data, journey orchestration, and conversational marketing. 

 Desired Experience 

• Hands-on experience with intent data and account enrichment platforms (e.g., 6sense, ZoomInfo, Clay) to build, enrich, and activate audience segments across sales and marketing programs. 

• Proficiency in marketing automation and digital experience platforms (e.g., Marketo, Folloze) to build intent-triggered nurture programs and audience-specific landing experiences. 

• Familiarity with conversational marketing, CRM, and web analytics tools (e.g., Qualified, Salesforce, Google Analytics) to drive pipeline from web traffic and measure engagement impact. 

What You Need to Be Good At 

• Reading signals, not just collecting them. You know how to look at intent data, engagement patterns, and behavioral signals and translate them into a clear point of view on how to take action. 

• Designing journeys, not campaigns. You think in sequences and progressions, not one-off activations. You can map how a buyer should move from awareness to consideration to pipeline and design the experience logic that gets them there. 

• Orchestrating without owning everything. You're effective working across teams and systems you may not fully control. You can define the play, write the brief, and trust others to execute — without losing accountability for the outcome. 

• Making complexity feel simple. You can take a multi-signal, multi-channel program and distill it into clear frameworks, rules, and briefs that other teams can act on without needing you in every room. 

• Experimenting with intention. You don't just run tests — you design them around a hypothesis, read the results honestly, and use what you learn to evolve the experience. You're comfortable being wrong if it means getting smarter faster. 

• Thinking in systems, not tasks. You notice when something doesn't connect — a signal that isn't flowing, a handoff that breaks, a message that doesn't match the moment — and you fix the system, not just the symptom. 

• Influencing without authority. You can build alignment across campaigns, field, and operations by being clear, credible, and collaborative. Your cross-functional relationships are an asset, not an afterthought. 

Job Title: Sales Development Representative
Location: Houston, Texas   
Reports to: Sales Development Manager, Marketing   

A quick snapshot

This is your first step in a long and successful career in software sales. We want to bring in hungry, humble, and diverse people with a desire to grow. We’ll teach you how to use some of the coolest technology there is to educate prospects on the value that Conga can bring to their organization. We’ve brought in some fantastic leaders that will teach you how to be successful in a business-to-business (b2b) sales role. Don’t get us wrong… This will be hard work.  We’ll teach you how to do this and how to win in an amazing market. 

Why this role is a big deal…  

The Sales Development team performs the most important function within Conga. Our pipeline is our lifeline. You’re the first line of communication with all potential prospects and will be Conga’s biggest advocate. 

Are you the person we’re looking for?    

Motivated with sales instinct. You’ll drive market share by qualifying and delivering leads that build pipeline for our Sales Executive team in your defined market segment. Numbers-driven professionals that want to learn, grow, and develop their career.  

Takes initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce an outreach sequence that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a sequence together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirt.   

Strong attention to detail & time management. Though SDR experience is not required, we need candidates with strong organizational and follow-up skills on all key accounts and prospects. You will have a lot of autonomy as an SDR; what you put into being an SDR is what you will get out of it.  

Resourceful & Collaborative. At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues, professional network, Internet, articles, books -- whatever helps you get the job done. Then you apply that knowledge across the business where it makes sense. 

Education. If you have a degree/or work experience and are hungry and keen to grow your career in an entry-level sales role…let’s chat!   

Here’s what will give you an edge… 

Strong communication and interpersonal skills. You’re not just comfortable engaging in collaborative discussions, but initiating them, too. You are skilled at reading and adapting to different communication styles. When you speak you are clear and concise. Your strong listening skills foster connection with our clients and allows you to accurately collect the right information so you can resolve issues in the most expedient way. 

Tech Savvy. Experience operating on CRM platforms – Salesforce is our single source of truth. 

Innovative Thinking. Digital media is constantly changing, along with the rules of how we use data to target. You should want to take initiative to research new tactics and find new ways to improve campaign effectiveness.    

Job Title: Sales Development Representative
Location: Houston, Texas   
Reports to: Sales Development Manager, Marketing   

A quick snapshot

This is your first step in a long and successful career in software sales. We want to bring in hungry, humble, and diverse people with a desire to grow. We’ll teach you how to use some of the coolest technology there is to educate prospects on the value that Conga can bring to their organization. We’ve brought in some fantastic leaders that will teach you how to be successful in a business-to-business (b2b) sales role. Don’t get us wrong… This will be hard work.  We’ll teach you how to do this and how to win in an amazing market. 

Why this role is a big deal…  

The Sales Development team performs the most important function within Conga. Our pipeline is our lifeline. You’re the first line of communication with all potential prospects and will be Conga’s biggest advocate. 

Are you the person we’re looking for?    

Motivated with sales instinct. You’ll drive market share by qualifying and delivering leads that build pipeline for our Sales Executive team in your defined market segment. Numbers-driven professionals that want to learn, grow, and develop their career.  

Takes initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce an outreach sequence that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a sequence together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirt.   

Strong attention to detail & time management. Though SDR experience is not required, we need candidates with strong organizational and follow-up skills on all key accounts and prospects. You will have a lot of autonomy as an SDR; what you put into being an SDR is what you will get out of it.  

Resourceful & Collaborative. At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues, professional network, Internet, articles, books -- whatever helps you get the job done. Then you apply that knowledge across the business where it makes sense. 

Education. If you have a degree/or work experience and are hungry and keen to grow your career in an entry-level sales role…let’s chat!   

Here’s what will give you an edge… 

Strong communication and interpersonal skills. You’re not just comfortable engaging in collaborative discussions, but initiating them, too. You are skilled at reading and adapting to different communication styles. When you speak you are clear and concise. Your strong listening skills foster connection with our clients and allows you to accurately collect the right information so you can resolve issues in the most expedient way. 

Tech Savvy. Experience operating on CRM platforms – Salesforce is our single source of truth. 

Innovative Thinking. Digital media is constantly changing, along with the rules of how we use data to target. You should want to take initiative to research new tactics and find new ways to improve campaign effectiveness.    

The Service Manager will be responsible for the day-to-day operations of the Lucid Service Center, effectively managing a team of advisors, technicians, and parts staff. The Service Manager position will be responsible for building a world-class team focused on delivering the highest level of customer experience. The ideal candidate will demonstrate leadership within the organization, setting an example for their team while encouraging continuous improvement.

Responsibilities:

• Manage and develop Service Team members and the day-to-day service business, including customer service interactions, reporting, and repairs
• Performance Management: continually evaluate the performance of each employee and provide to feedback on a consistent basis to drive results
• Select, train, and develop employees, ensuring all positions are filled in a timely manner
• Support, implement and provide follow-up for all training
• Ensure the team is providing the highest level of Lucid customer experience while developing lasting relationships
• Address any client concerns or complaints quickly and professionally
• Possess a working knowledge of all industry standards, regulations, restrictions, etc. and ensures department compliance
• Delegate and direct all service tasks, ensuring client vehicles are repaired and returned on time
• Monitor employee work and provide guidance, ongoing training, and development as needed
• Work effective with Service Center technicians with the understanding that you may need to assist in repairs of Lucid Motors vehicles
• Acquire a thorough understanding of Lucid Motors mission and the importance of your contribution through your role as a Service Manager
• Assist with or perform administrative tasks
• Resolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively
• Other duties as assigned

Qualifications:

• Minimum 10 years varied automotive service experience including measuring and holding team accountable for various KPI’s i.e. Customer Satisfaction Index (CSI), Repair Completion Time, Days Down, PDI Completion/Turnaround time
• Experience managing a team of technicians for selection, development, performance management, engagement and training
• Exceptional ability to collaborate, motivate, and lead individuals, groups, and vendors
• Verifiable track record of excellence in Customer Service
• Willingness to assist on repairs on an as needed basis
• Exceptional organization and the ability to drive continuous improvement in a fast-moving environment
• Excellent written and verbal communication skills
• Ability to build a world-class team from the ground up
• Ability to analyze and interpret internal reports
• Advanced ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Ability to travel on an as-needed basis
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• AA/BS in either Automotive Technology or Business Management, or equivalent work experience
• Knowledge of HV systems, LV systems, and EV powertrains
• Start-up experience and related fast-paced environments
• Previous OEM specific EV experience and training
• ASE Certifications
• EPA 609 Certification

SUMMARY:

As a member of the Avetta Client Success team, you will be both a relentless advocate for your customers and an engaging representative from our company to the customer. You will measure your impact through retention, expansion, and overall client health, but your daily focus will be as the customer’s guide for their journey with Avetta. This role is right for you if your passion is to help clients embrace a new paradigm for understanding and managing their businesses.

As the primary voice for our clients, the Client Success Manager works closely with all other teams inside Avetta. They will look to your experience and creativity to help them make the best possible decisions for our customers and the company. In the same way, your clients will look to you to help them understand and execute “what’s next?” to maximize the value, they see every day with our platform and services.

This role is a hybrid position in our Lehi, Dallas, or Houston office (3 days in office, 2 days work from home). 

How you will make an impact:

• Nurture and grow relationships with your client stakeholders, while identifying additional key stakeholders through proactive engagement
• Maintain the client’s momentum after launch leveraging critical success factors aligned to the client’s journey as increase adoption Avetta platform over time
• Serving as the trusted advisor for clients on use-case, product functionality and applicable program recommendations
• Perform regular review-and-planning sessions (via Success Planning and QBR activities) with client stakeholders to demonstrate value, understand the client’s current business situation and objectives, and define next steps in their journey with Avetta
• Proactively ensuring clients understand, have adequate training on, and are utilizing Avetta’s products to achieve the maximum benefit
• Provide marketing with referenceable customers, Client Success anecdotes, data-rich trends and observations about changes in our client base and industry
• Work within the Client Success Team to create innovative strategies, services, and processes that drive increased customer adoption, retention, and expansion across all of Avetta’s offerings
• Act as the voice of Avetta clients and work cross functionally with internal stakeholders to solve problems and drive potential process and product improvements
• Assist Account Managers with client growth plans and, when necessary, at-risk mitigation
• Own the overall health of each assigned Client Account
• Assist the Client Support Team with difficult and client-specific problem resolution
• Partner with Implementation and Professional Services to support best practice implementations and identify key growth opportunities
• Maintain an attitude of constant improvement and always work to increase efficiency, scalability, and impact
• Use data to help make recommendations and decisions
• Fully document all interactions with clients (Using SFDC, Wrike, etc.)

Your key values and skills:

• You thrive in an environment of ownership & accountability
• You are proactive in your engagement with your clients and peers
• You possess strong communication and collaboration skills
• You are inherently persistent and operate as both a Client and Avetta advocate
• You approach problem solving with a creative mind, empathetic spirit, and scalable mindset
• You are passionate about your vision for client growth and laser focused on what is needed to get them there

Ideal Qualifications:

• Minimum 3+ years in either a customer-facing role with an Enterprise SaaS company or supplier management with a large organization
• Bachelor’s Degree or equivalent work experience
• Experience with the Microsoft Office suite, SFDC, CRM tools, and JIRA a plus
• Excellent interpersonal, verbal, and written communication skills
• Highly organized, collaborative, responsive, and proactive
• Past success mastering new, complex technologies, processes, and concepts and training / mentoring others to master them as well
• Strong project management skills, PMP a plus

About the Role

Verkada is seeking an Enterprise Field Solutions Engineer based in the Greater Houston Region with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will partner directly with their territory account executives to expand the Verkada footprint upmarket into Fortune 500 companies.  Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with Verkada Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company remotely. 

What You'll Do

• Technical Leader: Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.
• Objection Handler: Overcome objections and defuse landmines while securing the technical win for Verkada.
• Evangelist: Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT. Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• 3+ years of experience as a Sales Engineer, with a proven track record of working with Fortune 500 companies.
• Outstanding written and verbal English communication skills in order to clearly and efficiently articulate technical matters with customers and partners.
• Bachelor's degree in relevant technical or security field  from an accredited university.
• Strong background in Networking: HTTPS, VLANs, TCP/IP, DNS, NAT devices, DHCP and Firewalls.
• Bonus:
• Industry certifications: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP.
• Experience working with Active Directory, SAML/SCIM, API's, Python, and other coding languages is a plus.
• Startup experience.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Who we are

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.  

Why this role is different

This isn’t a typical handyman job bouncing between unrelated work orders.

• Work on modern, standardized commercial kitchen facilities
• Consistent environments → faster repairs, less guesswork
• Mix of hands-on repairs + preventative maintenance + facility support
• Independent work with support from experienced teams when needed
• Clear path to grow into Senior Technician or Facilities Management roles
• Be part of a fast-growing operation supporting a massive, evolving industry

What you’ll do

Facilities Maintenance & Repairs

• Perform general repairs across multiple sites, including:
• Drywall, patching, and painting
• Tiling and basic masonry
• Shelving and equipment installation
• Floor repairs and upkeep
• Exterior maintenance (roofs, gutters, landscaping)

Preventative Maintenance

• Conduct routine maintenance on building systems:
• HVAC
• Plumbing
• Electrical
• Identify issues early and prevent costly breakdowns

Site Operations Support

• Travel between multiple sites (number of sites vary by region) throughout the week across the Houston area
• Troubleshoot and resolve day-to-day facility issues
• Partner with internal teams to keep kitchens fully operational

What Your Week Looks Like

60% hands-on repairs and maintenance

25% preventative maintenance

15% inspections, troubleshooting, and support

What we’re looking for

Required

• 2+ years of handyman, maintenance, or facilities experience
• Basic knowledge of HVAC, plumbing, and electrical systems
• Ability to work independently in a fast-paced, field-based role
• Valid driver’s license and reliable transportation

Preferred

• 3+ years of commercial facilities maintenance experience
• Experience in restaurants, hospitality, or multi-site environments
• HVAC/R experience or trade school background

Work Environment & Schedule

• Field-based role across the Greater Houston area
• Local travel between sites (home daily)
• Monday–Friday schedule
• On-call rotation and overtime opportunities

Why join us

• We are Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

• Be part of a company reshaping the restaurant industry
• Work in cleaner, more modern environments than traditional facilities
• Join a team where operations, food, and technology intersect
• Real opportunity to grow as we scale nationally

Pay: Ranging from $21.00 - $23.75/hr (based of years of experience).

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Mileage and Toll Reimbursement

Looking forward to sharing more about a Career of Substance at CloudKitchens.

Ready to join us as we serve those who serve others?

#LI-Onsite

Please note: this role is 100% in-office in Houston (The Heights)

As an Agent Experience Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.

At Compass You Will:

• Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings

• Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions

• Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests

• Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

• Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity

• Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent

• Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What We're Looking For:

• 2-3 years of experience in customer service, training, office management, hospitality, or operations

• Previous experience in real estate a plus

• Previous experience with live or remote training a plus

• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

• Passion for supporting and serving agents trying to grow their businesses

• The ability to establish credibility with key agent decision-makers and influencers

• Great listening skills, connects well with others, and is empathetic of the customer’s pain points

• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement

• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly

• Skilled communicator with great interpersonal skills, ability to build and manage relationships

• Meticulous attention to detail, highly organized

• Strong creative writing skills and eye for design

• Ability to work in the office during standard operating hours

• Ability to lift up to 25 lbs

Please note: this role is 100% in-office in Houston (The Heights)

Please note: this role is 100% in-office in Houston (The Heights)

As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.

At Compass You Will:

• Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings

• Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions

• Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests

• Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

• Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity

• Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent

• Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What We're Looking For:

• 2-3 years of experience in customer service, training, office management, hospitality, or operations

• Previous experience in real estate a plus

• Previous experience with live or remote training a plus

• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

• Passion for supporting and serving agents trying to grow their businesses

• The ability to establish credibility with key agent decision-makers and influencers

• Great listening skills, connects well with others, and is empathetic of the customer’s pain points

• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement

• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly

• Skilled communicator with great interpersonal skills, ability to build and manage relationships

• Meticulous attention to detail, highly organized

• Strong creative writing skills and eye for design

• Ability to work in the office during standard operating hours

• Ability to lift up to 25 lbs

Please note: this role is 100% in-office in Houston (The Heights)

We’re seeking a transformational Vice President, Professional Services to serve as a core member of Hootsuite’s Global Customer Leadership Team. This role is not a traditional services delivery role - it is a business-building mandate. Reporting to the Chief Customer Officer, you’ll be accountable for defining the vision, owning the strategy, and scaling Professional Services as a high impact, revenue-generating growth engine.

The VP, Professional Services will own the end-to-end services P&L, architect the long-range vision for how services accelerate IQRR and GRR. As a key member of the Customer Office, this role will serve as a strategic partner in shaping Hootsuite’s go-to-market strategy, influencing product investment priorities, and strengthening Hootsuite’s overall retention model. You will be expected to influence at the board level, represent Hootsuite externally as an industry thought leader, and build the next generation of Professional Services talent and capability.

WHAT YOU’LL DO:

• Define the multi-year services portfolio strategy: modernize  existing offerings, identify whitespace, and build new service lines that expand Hootsuite’s commercial footprint and deepen customer reliance on the Hootsuite platform.
• Establish Professional Services as a measurable revenue growth driver, directly tied to business outcomes, by creating commercial linkages between services investment and ARR expansion, renewal uplift, and NRR improvement.
• Lead initiatives that structurally improve PS margins through automation, AI-assisted delivery, scaled onboarding programs, and partner leverage, while protecting the premium customer experience.
• Drive a metrics-first operating culture: define leading indicators of delivery success and customer health, build dashboards that create real-time visibility, and hold the organization accountable to outcomes.
• Partner with RevOps and Finance to build robust, reliable PS forecasting models and ensure PS performance metrics are aligned with company-level revenue targets, investor reporting, and board narratives.
• As the executive leader accountable for Professional Services strategy, drive the first-year retention, designing services engagement models that accelerate time-to-value while structurally eliminating early churn risk.
• Build predictive churn models and retention frameworks informed by implementation health, adoption signals, and services consumption analytics - and leverage these insights to proactively influence the company-wide retention strategy.
• Establish services attach benchmarks, consumption thresholds, and outcome-based delivery standards that create replicable retention outcomes across segments and geographies.
• Translate services performance data into actionable insights for the ELT, influencing product roadmap decisions, CS motion design, and growth strategy.
• Serve as a strategic partner and peer to Sales, Customer Success, Support, and Product leaders - not merely a cross-functional collaborator, but a co-owner of the post-sale revenue motion.
• Drive services-to-sales alignment by designing pre-sales PS engagement models, enhancing solution design capabilities, and developing commercial packaging that accelerates deal velocity and improves deal quality.
• Champion services innovation, including partner-led models, standardized  service offerings, and AI-enabled execution - to scale PS capacity without proportional headcount growth.
• Represent Hootsuite externally as a professional services thought leader; at industry events, with strategic customers, and with analyst and investor audiences,  elevating Hootsuite’s brand in the services market.
• Define the long term Professional Services talent model, including the skills, structure, and leadership capabilities required to deliver at scale across global markets and customer segments.
• Hire, develop, and retain exceptional PS leaders, cultivating a culture of customer obsession, commercial accountability, continuous learning, and inclusive excellence.
• Drive organizational design decisions that optimize for delivery quality, margin, and scalability, including span of control, specialization models, and geo-based resource allocation.

WHAT YOU’LL NEED:

• 15+ years of progressive leadership experience in technology services, including 10+ years in SaaS with deep expertise in professional services delivery, customer onboarding, and retention strategy.
• Demonstrated success driving IQRR, GRR, and customer health metrics through strategic services design and execution.
• Proven experience leading a services organization, with accountability for revenue, margin, utilization, and investment decisions.
• Expertise in building global service delivery teams at scale, with focus on margin optimization, utilization management, and service innovation.
• Deep experience partnering with Sales and Customer Success teams to align service delivery with commercial outcomes and account strategy.
• Strong operational acumen, with experience owning and optimizing complex project portfolios across multiple geographies and segments. Ability to translate operational data into strategic narrative - for internal ELT audiences, board presentations, and external customer and partner stakeholders.
• Executive presence and influence: proven ability to drive cross-functional alignment, manage senior stakeholders, and act as a key voice in revenue planning.
• High EQ, inclusive leadership mindset, and a track record of building and scaling high-performing, diverse teams.
• Passion for customer value and continuous improvement, balanced with strong business acumen and commercial rigor.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs
• Resilience & Adaptability: can effectively cope with change, finding ways to advance work and projects
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Hybrid

How This Role Makes a Difference

• Management of Studies and Site Workload:
  • Collaborate with Investigator(s) to evaluate and determine feasibility of upcoming opportunities/protocols 
  • Coordinate Investigator and Sub-Investigator coverage  
  • Work with Region Manager to identify outside vendors needed for studies
  • Assess and adjust distribution of studies to coordinators to best meet site, coordinator, study, sponsor needs
  • Build relationships with local providers to ensure Trial Access Partners are in place to support study recruitment
  • Ensure study required training has been completed by all site staff (including PI) in a timely manner as to not delay study start up
  • Update Region Manager on all pending and active study details
  • Oversee all site staff’s work to ensure data is entered in a timely manner, all queries answered, training is complete, and accesses are obtained timely
  • Create and implement processes that will enhance and improve workflow, minimize deviations, minimize no-shows, to benefit overall functionality
  • Attend all study audits and play an active role in their management and execution of follow up items
  • Ensure recruitment activities are optimized, and all studies are meeting their study enrollment goals
  • Participate in all Root Cause Analysis for the site; contribute to CAPAs and ensure compliance
  • Assume CTMS superuser status and assist others to ensure accuracy, compliance, and quality input
• Personnel:
  • Review and approve PTO requests, ensuring there is adequate coverage at the site
  • Participate in annual performance appraisals and have goal setting and milestone meetings regularly throughout the year
  • Participate in the interview process for site staff
  • Ensure site staff complete all required training
  • Encourage a positive team-oriented environment
  • Work with Region Manager to ensure high staff morale and low turnover rates
  • Report all personnel issues to Region Manager
  • Conduct weekly one on ones with staff and maintain appropriate documentation
  • Lead by example and display a high level of integrity and professionalism.
• Financial:
  • Work with Region Manager and PI to ensure timely responses to feasibility questionnaires and scheduling of site evaluation visits
  • Keep Region Manager apprised of any study changes and all study-related issues that affect the performance of the site and the revenue generation
  • Work with Region Manager to identify and communicate staff needs
  • Ensure there are adequate supplies and equipment on site
• Site Maintenance: 
  • Keep Region Manager apprised of any site maintenance issues 
    • Coordinate building and equipment maintenance 
  • Ensure site is kept clean and organized: Professional for subjects and sponsor/CRO representatives 
  • Ensure staff are following guidelines and SOP’s as pertain to the sites 
    • Ensure that site have the equipment necessary to safely perform job responsibilities 
    • Work with the Region Manager to review and address injury reports if necessary 
  • Ensure the lab follows IATA guidelines and applicable staff are properly certified 
  • Collaborate and communicate with other departments regarding inter-site issues 
• Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive

Aesthetician

Location: Houston, TX - Montrose

Job Type: Part-Time

Compensation: This role is a fully based commission role, with a $30 per hour guarantee rate.

Schedule/Availability:  

• Must be available and able to work weekends (sat AND sun) regularly. 

• Must have a minimum of 3 days available to work per week. One of those days must be a Friday or Monday, with both highly preferred. 

• Must be available to work during Clinic Operating Hours (as posted on website *subject to change). You will be scheduled 11 hours, working 10 hours after breaks. 

• Must be able to work a minimum of 1 day per week but will regularly work 1-2 days per week and must have the ability to work up to 3 days per week.  

• You must be able to commit to a schedule made 60 days in advance.  

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.  

Job Summary  

The Aesthetician is responsible for delivering safe and effective treatments to clients while providing an exceptional customer experience. This role includes performing laser-based or aesthetic procedures, educating clients on skincare and post-treatment care, and maintaining compliance with medical and organizational standards. The NP collaborates with the clinic team to ensure a welcoming and professional environment while upholding the highest standards of safety and care. Success in this role requires clinical expertise, a passion for client care, and the ability to support the clinic in achieving its overall performance goals. 

Reports To: Clinic Manager  

Requirements:

License and Certifications:  

• Licensure: Active and unrestricted Aesthetician license in the state of employment. 
• Laser Certification (as required by state regulations). 

Physical:  

• This role requires long periods of sitting & standing. Individuals are required to lift and move inventory and other clinic assets.  

Preferred Experience:

• Experience with appointment scheduling platforms such as Zenoti or comparable tools. 
• Experience in aesthetics, dermatology, customer service, or sales.
• Continuing education in aesthetics or skincare preferred. 
• Prior experience in a clinical or aesthetic setting is preferred but not required. 
• Knowledge of skin types, treatment indications, and pre/post-care requirements.
• Advanced interpersonal skills to create a positive and comfortable client experience while delivering treatments.
• Strong verbal and written communication skills to educate clients.
• Ability to effectively problem solve in order to assess client needs and address concerns promptly and professionally.
• Strong team collaboration to work seamlessly with clinic staff to achieve shared goals.
• Clinically competent, professional, compassionate, and able to provide safe and therapeutic services.
• Attention to detail in following medical protocols and prioritize client safety.
• Strong listening and conversational skills. 

Responsibilities Include: 

Treatment Delivery 

• Perform non-invasive treatments, including laser therapies, under the direction of medical protocols and company standards (all treatment types, and timeframes required).  

• Assess client eligibility for treatments by reviewing medical history, obtaining informed consent, and addressing client questions or concerns.  

• Administer treatments with precision and care, ensuring client comfort and satisfaction throughout the procedure.  

• Maintain detailed and accurate client treatment records in compliance with legal and organizational requirements.  

Client Education and Experience 

• Educate clients on the benefits, risks, and expected outcomes of treatments, as well as post-treatment care instructions.  

• Build trust and rapport with clients, ensuring they feel confident and well-informed about their care plan.  

• Deliver exceptional customer service, creating a positive and professional client experience.  

• Address client concerns promptly and professionally, escalating issues to medical or clinic leadership   

Team Collaboration 

• Partner with the clinic team to maintain a clean, organized, and efficient treatment environment.  

• Communicate effectively with clinic staff to ensure seamless client care and clinic operations.  

• Support clinic goals by promoting additional services, skincare products, or treatment packages to clients.  

Safety and Compliance 

• Follow all safety protocols and infection control standards, ensuring compliance with company policies and regulatory guidelines.  

• Regularly inspect and maintain equipment, documenting and reporting any issues to clinic leadership.  

• Stay updated on industry best practices, new procedures, and safety standards through continuing education.  

Occasional Tasks  

• Participate in training sessions or continuing education to learn new treatments or technologies.  

• Assist with special events or promotional activities to support client acquisition and retention.  

• Provide mentorship or guidance to new nurses or clinic staff as needed.  

Support for the Team  

• Assist with administrative tasks, such as inventory checks or restocking treatment supplies.  

• Support other team members during peak times or unexpected staffing shortages.  

Contributing to Broader Goals  

• Collaborate with clinic leadership to provide feedback on treatment protocols or client needs.  

• Participate in quality assurance initiatives to ensure the highest level of care and service.

Travel as an Opportunity 

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events. 

Flexibility as a Strength 

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives. 

 In-Person Connections 

The Aesthetician role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success. 

 Employee Benefits & Perks: 

• Skin Laundry Employee Treatment & Product Discount Program

5 ways we give back to YOU 

We are committed to your growth

You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.

Work/Life Balance

We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

You will be led, not managed

The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look. 

Speak Up Culture

Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs. 

We don’t hire jerks

It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.