Upstream Rehabilitation is looking for an Account Manager to join our team!
JOB SUMMARY:
Are you ready to make a real difference while advancing your career? Help shape the future of outpatient physical therapy as a SalesAccount Manager, where your work directly impacts patient access to life-changing care. In this role, you’ll lead strategic partnerships, drive business growth, and promote our trusted brands and exceptional clinicians across a defined region.
We’re looking for a relationship-builder with a passion for healthcare and a talent for connecting with physicians and their office staff to support our South Houston market. You’ll be at the forefront of expanding our referral network, increasing market share, and strengthening our presence in the communities we serve below I-10. This is more than a sales role - it’s an opportunity to support the mission, vision, and values of our Upstream partners while being part of a purpose-driven, growth-oriented organization that values innovation, collaboration, and your unique contributions.
If you're seeking a role where your impact is tangible and your potential is recognized and rewarded, we’d love to meet you!
What Will You Do?
Develop and follow an effective call strategy for assigned region to increase the referral outcomes of existing and potential partners.
Reports regularly to the Regional VP of Operations and VP of Sales on the status of the plan, including progress and challenges.
Communicates often and effectively with Regional VP and VP of Sales on goals, strategies and outcomes.
Builds effective relationships with customers and community leaders in assigned region.
Works well both independently and with our team of Clinic Directors, Therapy staff and Business Office staff and peers.
Effectively presents our company information, service array, and outcomes data to existing and potential partners.
Uses reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide.
Identifies opportunities for publicity, coordinates community events, and attends and participates in Regional meetings as requested.
Requires the ability to effectively present our company information including outcomes data using appropriate medical terminology.
Other duties as assigned.
What Do We Need From You?
Bachelor’s degree or equivalent work experience in the sales field.
2+ years of sales and marketing experience to physicians, medical offices, employers, or related field.
Medical/Healthcare Sales Experience is a positive.
Excellent verbal and written communication skills.
Ability to manage multiple conflicting priorities.
Experience working in an environment with multiple objectives.
Confident and persuasive in guiding the sales process.
Connects well with customer prospects.
High ability to sell intangibles such as ideas and concepts.
Flexible, adaptive, engaging and enthusiastic.
Self-starter and independent requiring limited supervision.
Resourceful, inventive, thorough and diligent.
Competitive and Determined to win.
Build business relationships with customers and community leaders.
Conditions of the Position:
Travel up to 70% of the time throughout the assigned region.
While performing the duties of this job, the associate is often exposed to road travel and clinical environments, such as hospitals, physician offices, and clinics.
What Can We Offer?
Monthly auto stipend or company vehicle
401K plan, available to all employees, matching contribution on discretionary basis
3 healthcare options: medical, dental, and vision insurance
Paid Holidays and 3 weeks paid time off
Flex Spending and Dependent Care Flex Spending accounts
Others included: Life insurance, Supplemental Life Insurance for Dependents, Short and Long-Term disability, and Accidental Insurance
Annual paid Charity Day to give back to a cause meaningful to you
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Make Your Leadership Matter at Upstream Rehabilitation!
Regional Vice President - Tacoma, WA
Location Type: Hybrid (Must Reside in Washington)
Build Your Career with Us!
Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.
We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization.
The Role:
Join Upstream Rehabilitation and help shape the future of care delivery—where your leadership drives real impact every day. As the Regional Vice President – Tacoma, WA, you’ll own the operational, financial, and people performance of a dynamic, multi‑clinic region, translating enterprise strategy into consistent, high‑quality execution at the clinic level.
In this highly visible leadership role, you’ll inspire and guide a talented regional team while overseeing workflows, strengthening operational excellence, and delivering on key financial objectives. You’ll be a hands‑on partner in the business—optimizing processes, solving complex challenges, and using data‑driven insights to achieve measurable results, all while championing ethical and sustainable practices.
If you thrive in environments where strategy meets execution, enjoy developing leaders and teams, and are motivated by making systems work better for the people they serve, this role offers a meaningful opportunity to lead at scale. Your leadership will keep our operations running strong and directly support our mission to inspire and empower the lives we touch.
What You’ll Do:
Lead and elevate clinic performance by translating operational metrics into action: coaching Clinic Directors, reinforcing enterprise standards, and driving consistent, high‑quality execution across the region.
Own regional financial and operational success, proactively monitoring performance, addressing gaps with decisive corrective action, and partnering on budgeting and forecasting to deliver sustainable results.
Develop tomorrow’s leaders by coaching, mentoring, and building strong bench strength among Clinic Directors, ensuring leadership continuity and long‑term regional success.
Create a culture where people thrive by fostering engagement, accountability, and trust, staying closely connected to field teams.
Ensure clinics are positioned to win through proactive workforce planning, partnering with HR to drive hiring and retention strategies while anticipating growth and minimizing operational disruption from vacancies.
Drive regional growth and access to care by partnering cross‑functionally with Sales, Marketing, and Access teams to increase volume, improve conversion, and ensure operational readiness for same‑store and new clinic expansion.
Shape and execute regional growth strategies that strengthen community presence, deepen referral‑partner relationships, and expand market share in existing and emerging markets.
Champion clinical quality and compliance, ensuring care delivery consistently aligns with our care model, regulatory requirements, and risk‑management standards.
Maintain a strong field presence, traveling frequently throughout Michigan and to departmental or functional meetings to stay visible, connected, and impactful.
Lead and contribute to special initiatives and enterprise priorities as needed, bringing a solutions‑oriented, enterprise‑minded approach to every project.
Other projects and duties as assigned.
Who You Are:
Graduate of an accredited physical therapy program.
5+ years of progressive healthcare or service‑industry operations leadership, with demonstrated success leading complex, multi‑site or regional environments.
Proven ability to own and drive consistent operational performance, translating established processes, metrics, and standards into sustained results.
Strong analytical and strategic decision-making skills, with the ability to interpret operational and financial data, prioritize opportunities and implement targeted, scalable solutions.
Deep understanding of clinic‑level financial drivers and key operating levers, with experience managing to budget and driving profitable growth.
Demonstrated success coaching, mentoring, and developing leaders across multiple locations.
Excellent judgment and prioritization skills, with the ability to navigate competing regional and enterprise priorities.
Strong enterprise collaborator with a track record of influencing cross‑functional partners to achieve organizational goals.
Nice to Haves:
7-10 years of progressive leadership experience in multi-site healthcare or regional healthcare or service operations, with increasing scope and accountability.
Prior responsibility for P&L ownership or equivalent financial accountability, including managing to budget and driving growth outcomes.
Strong data literacy, with demonstrate ability to use performance dashboards and operational metrics to guide decision-making and improve results.
Why You’ll Love Working Here
The chance to directly shape our organization’s growth by hiring the talent that drives our mission.
Opportunities to stretch your skills—whether you’re building pipelines, designing sourcing strategies, or advising leadership.
A collaborative team environment where your ideas are valued.
Competitive compensation, comprehensive benefits, and ongoing professional development.
Benefit Offerings:
Bonus opportunity.
Annual paid Charity Day to give back to a cause meaningful to you.
100% employer paid medical health insurance premium option available.
Dental and Vision insurance.
401(k) with company match.
Generous PTO and paid holidays.
Supportive team and leadership invested in your success.
A Better Place to Build Your Career
Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities.
Our corporate teams are critical to Upstream’s success—and to the culture that makes this a great place to work. You’ll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact.
Salary Range: $110,000 - $130,000/year
Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.
This annual salary ranges within the specified amounts depending on experience, credentials, certifications, and other qualifications. Full-time positions may also have the opportunity to participate in bonus programs or other incentive plans.
Washington pay range
$110,000—$130,000 USD
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.