Customer Success Jobs in Gurugram.
All active Customer Success roles based in Gurugram.
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About the role
We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Acquisition Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition.
About the Sales Culture
MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
What you’ll be doing
- Sales strategy and execution: Develop and implement strategic sales plan to achieve revenue goals in the Public Sector with strong focus in Defence, Home Affairs, Paramilitary Forces
- Relationship management: Build and maintain strong, long-term relationships with key Government Stakeholders - Senior Government Officials, Consultants, GSIs and Partners
- Business development: Identify new opportunities, generate leads, and pursue new government clients while also expanding business with existing ones
- Tender and proposal management: Work closely with Government Departments to make sure MongoDB is part of Tech Stack in tenders. Also to Monitor and respond to government tenders, RFPs, and RFQs, coordinating with internal teams to ensure timely and accurate proposal submissions
- Sales cycle management: Lead the sales process from lead generation and qualification through to contract negotiation and closure
- Performance and reporting: Set sales targets, monitor sales performance metrics, analyse market trends, and provide regular reports on activities and forecasts to senior management
- Internal collaboration: Work with internal teams, such as solution architects and delivery teams, to ensure seamless execution from contract award to delivery
- Internal Development: Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
What you will bring to the table
- BE/Tech/BCA/BS (Computers) required
- 10+ years of field experience of quota-carrying experience in Public Sector with a focus on new business
- Demonstrated ability to articulate the business value of complex enterprise technology in Public Sector Accounts
- A track record of overachievement and hitting sales targets annually
- Skilled in building business champions within Government Accounts and running a complex sales process within Government Ministries and Departments
- Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
- Familiarity with databases, devops and open source technology is a plus
- Driven and competitive: Possess a strong desire to be successful
- Skilled in managing time and resources; sound approach to qualifying opportunities
- Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
- Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products[1]
Things we love
- Passionate about growing your career in the largest market in software (database)
- Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
- Familiarity with databases, develops and open source technology a plus
Why join now
- MongoDB invests heavily in the development of each of our new hires & continuous career development
- Accelerators up to 30%
- Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
- New hire stock equity (RSUs) and employee stock purchase plan
- Generous and competitive benefits (parental leave, fertility & wellbeing support)
- Friendly and inclusive workplace culture - Learn more about what it’s like to work at MongoDB
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID - 3263283618
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Women's Activewear - Sourcing Manager, India
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ABOUT QUINCE
Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.
Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:
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Customer First: We prioritize customer satisfaction in every decision.
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High Quality: True quality means premium materials and rigorous production standards you can feel good about.
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Essential Design: We focus on timeless, functional essentials instead of chasing trends.
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Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
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Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.
Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.
OUR TEAM AND SUCCESS
At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.
If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.
THE ROLE
Women's Activewear - Sourcing Manager, Bangladesh
We are seeking a strategic and entrepreneurial Sourcing Manager to build and lead our Apparel, Women's activewear function. This person will be tasked with identifying and onboarding new vendor partners from scratch. The role will focus primarily on the Women's Activewear category with potential expansion into other categories.
This is a rare opportunity to own and build a sourcing operation in a high-impact category. The ideal candidate will bring deep knowledge of category manufacturing, strong vendor relationships (or the ability to cultivate them), and the operational rigor to scale new supply chains that deliver on cost, quality, and lead time.
Responsibilities
- Scout for vendor partners in India who can manufacture high quality products with fast production lead time
- Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
- Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms.
- Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
- Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
Qualifications
- Experience: 10 year + sourcing and merchandising experience in apparel, women's activewear categories with high-end national brands in United States
- Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
- Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
- Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
- Product Development: Deep understanding of the product development process, utilizing factory and vendor expertise to effectively bring new products to market in speed.
- Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
- Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
- Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
WHY QUINCE?
Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.
EQUAL OPPORTUNITY & HIRING INTEGRITY
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.
Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Ready to apply?
Apply to Quince
At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We strive to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.
The Role
The Contract Analyst is responsible for managing client contracts and building relationships both with our clients and across the business.
This position is business partnering with one of our Business Units.
This is a hybrid working role reporting to a Commercial Affairs Manager.
Key Responsibilities
Business Partnering
- Foster excellent relationships with internal stakeholders.
- Provides regular status updates.
Contract Management
- Collaborate with legal and agency teams to draft, review, and finalize contracts with clients in a timely manner.
- Ensures contracts meet quality and commercial standards.
- Manages the contract lifecycle using the HighQ system ensuring contracts repository is kept up to date.
- Supports business and clients with contracting questions
- Understands key operational and financial drivers of allocated Business Unit
- Works simultaneously on multiple contracts and contract amendments
Business Metrics
- Track, manage and improve contract related metrics that demonstrate customer service.
Relationship Management
- Build and maintain strong relationships with clients and business partners to ensure customer satisfaction and foster long-term collaborations.
Problem Solving
- Analyse information to solve problems and present proposed solutions to Management with Manager support.
Communication and Negotiation
- Demonstrate strong communication and negotiation skills in engagements with internal teams and external clients.
- Effectively convey complex information and negotiate deals that align with the company's objectives.
What skills and experience you bring to the role
- Keen eye for detail
- Excellent organizational, negotiation and communication skills
- Ability to solve problems, analyse information and achieve quality standards
- Good understanding of contract language
- Good analytical skills.
- Flexible and able to operate in a dynamic, fast paced environment
- Minimum of a bachelor’s level degree
- Proven experience in a commercial affairs / contracting role. Some background in working with Life Sciences / Pharmaceutical industry is preferable
Who are Inizio?
We help our clients navigate their clinical development and commercialization journey by connecting the best scientific knowledge, market intelligence, actionable data, technology, communication, and creative execution.
With a global presence and multiple career paths, the career possibilities are expanding at Inizio. We’re a growing global team of 11,700 - a $1.5bn revenue business working with the world’s leading health and life sciences businesses, and we have exciting growth plans. Whoever and wherever you are, we’ll empower you with the autonomy you need to experiment, learn, and grow. We’ll make sure that you feel valued, supported and, of course, because we’re helping our clients to transform healthcare and improve millions of lives you can feel pride in your work at Inizio.
Ready to apply?
Apply to Inizio
The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
MongoDB's GTM organization runs on a portfolio of 100+ SaaS applications across Sales, Marketing, Legal, and Customer Service Management – representing $$$M in annual contract value. We are on a mission to reduce that footprint by 30–50% while ensuring our teams have exactly the tools they need. The GTM SaaS Portfolio Analyst will be the operational backbone of that effort, sitting within the IT Pillar and working at the intersection of business strategy, technology, and stakeholder engagement.
This role goes beyond traditional IT analysis. You will own the full lifecycle of app evaluation- from inbound new tool requests to rationalization of the existing portfolio- driving structured, data-informed decisions that directly impact how MongoDB scales its GTM technology investments.
The right candidate for this role will
- Have strong analytical instincts and the ability to evaluate whether an existing tool can cover a new capability request- and where gaps exist (~20%), determine whether they can be closed through configuration or lightweight build rather than net-new procurement
- Be comfortable facilitating discovery calls with functional owners across multiple business units, asking the right questions to understand usage, business value, and ROI
- Have experience with SaaS tools, vendor contracts, or software procurement- ideally in a GTM, RevOps, or IT context
- Be able to build data-driven business cases including cost-benefit and ROI analysis to support consolidation and rationalization recommendations
- Translate business requirements into clear, actionable specifications- and communicate trade-offs and recommendations effectively to both technical and non-technical audiences
- Conduct fit-gap analysis, process mapping, and system capability assessments to align business needs with technology solutions
- Analyze system usage, adoption, and performance metrics using tools like Lumos to surface underutilized licenses and consolidation opportunities
- Partner with TPMs and engineering teams to assess whether capability gaps can be addressed in existing platforms (e.g., Salesforce) before recommending new tool procurement
- Leverage AI and analytics tools to enhance reporting, analysis, and operational efficiency
- Manage multiple concurrent workstreams across different functional owners without losing track of timelines, renewal dates, or open decisions
- Identify patterns across systems and processes and recommend scalable improvements
- Be knowledgeable of and experienced with working in Agile/Scrum environments
Position Expectations
- Own end-to-end analysis for new app requests: assess whether an existing app covers the requested capability, evaluate whether it can be extended to the requesting team, and where coverage is partial, determine whether the remaining gap can be addressed through configuration or lightweight build
- Drive SaaS rationalization across active dispositions (Analysis Required, Consolidate/Migrate, Negotiate & Right-Size)- initiating discovery calls, producing recommendation documents, and tracking stakeholder alignment per app
- Build and maintain the SaaS portfolio tracker, ensuring renewal dates, dispositions, functional owners, and action items are current and visible to IT leadership
- Partner with BU champions across GTM Field Operations, Marketing, Management, and Legal to understand how tools are used and what the cost of change would be
- Facilitate cross-functional alignment discussions and communicate insights, risks, and trade-offs clearly- including escalating to leadership when decisions are blocked
- Produce executive-ready recommendation documents and summary materials ahead of renewal deadlines and governance reviews
- Support planning and execution of application consolidation roadmaps, including tracking dependencies, migration efforts, and go-live readiness activities
- Contribute to post-launch stabilization and enablement for any tool transitions or new implementations
Qualifications:
- Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
- 8+ years of techno-functional experience in a business analyst, IT analyst, operations analyst, or similar role - ideally within a SaaS, tech, or high-growth company environment
- Experience working with SaaS tools, software vendor contracts, or technology procurement processes
- Strong analytical skills: comfortable pulling and interpreting usage data, building cost-benefit comparisons, and synthesizing findings into clear, actionable recommendations
- Excellent written communication - ability to produce well-structured documents for senior stakeholders that are clear, concise, and decision-ready
- Ability to manage multiple concurrent workstreams across different functional owners, keeping track of renewal timelines, open decisions, and action items simultaneously
- Proficiency in Excel or Google Sheets for data analysis, and familiarity with tools like Slack, Google Workspace, Confluence, or similar collaboration platforms
Nice to have
- Familiarity with Lumos, SaaS360, or similar SaaS management or ITAM platforms
- Exposure to GTM tools - CRM (Salesforce/Hubspot), sales engagement, data enrichment, or marketing automation platforms
- Prior involvement in software rationalization, vendor consolidation, or IT spend management programs
- Understanding of how SaaS contracts work: ACV, enterprise license agreements, renewal terms, and usage-based pricing structures
- Experience working in Agile or Scrum environments alongside engineering and product teams
Success Measures
- You’ll have fully ramped on the 100+app portfolio, established working relationships with key BU champions, and begun leading independent discovery calls and app reviews in 3 months
- You’ll have measurably reduced the “Analysis Required” backlog, with at least 10 apps moved to a clear disposition with documented rationale and stakeholder sign-off. New app request turnaround will be running at 48–72 hours in 6 months
- You’ll have contributed meaningfully to the 30–50% app reduction target, built a clean and well-maintained SaaS catalog, and established yourself as the go-to resource for GTM tool decisions across the organization in 12 months
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Ready to apply?
Apply to MongoDB
We are seeking a seasoned Senior Manager – Finance Technology to lead our India-based FinTech engineering organization supporting global Finance systems. This leader will own strategy, architecture, delivery, and operational excellence across core finance platforms including NetSuite, Coupa, SAP Concur, and RPA/AI-driven automation solutions.
This role requires strong functional expertise in Finance (O2C, P2P, R2R, FP&A, Treasury, Tax) combined with deep systems knowledge. The ideal candidate can bridge Finance, Engineering, and Business stakeholders while building a high-performing team in India.
We are looking to speak to candidates who are based in Gurugram or Bengaluru for our hybrid working model.
Key Responsibilities
1. Strategy & Roadmap
- Define and execute the Finance Technology strategy aligned to global Finance transformation goals
- Drive modernization of ERP, procurement, expense, and automation platforms
- Lead platform rationalization, technical debt reduction, and scalable architecture design
- Partner with CFO org to enable monetization, billing automation, compliance, and global expansion
2. Functional & Technical Leadership
- Act as the functional authority across
- Order-to-Cash (Revenue, Billing, Collections)
- Procure-to-Pay (Requisitions, AP Automation, Vendor Mgmt)
- Record-to-Report (GL, Close, Consolidation)
- Treasury & Tax systems
- Own solution architecture across NetSuite, Coupa, Concur, and RPA/AI
- Ensure systems are SOX-compliant, audit-ready, and scalable
- Lead integrations across CRM, Billing, Data Platforms, and downstream reporting systems
3. Engineering Leadership
- Build and scale a high-performing FinTech engineering team
- Manage Engineering Managers, Solution Architects, and Senior Engineers
- Establish delivery frameworks (Agile/Scrum), release governance, and platform SLAs
- Drive automation-first mindset using RPA and AI for Finance operations efficiency
4. Automation & AI Enablement
- Identify opportunities for RPA and AI-led transformation across Finance workflows
- Lead deployment of bots, intelligent document processing, reconciliations, and predictive analytics
- Implement controls and monitoring for automation reliability and compliance
5. Governance & Controls
- Ensure SOX, audit, and compliance alignment
- Own change management, environment strategy, and release management
- Manage vendor relationships and system integrators
6. Stakeholder & Executive Engagement
- Serve as a key FinTech partner to Finance leadership
- Present roadmap, risks, and investment cases to executive stakeholders
- Drive global alignment between India engineering and US/EMEA Finance teams
Required Qualifications
- 12–15+ years of experience in Finance Technology / Enterprise Applications
- 5+ years leading engineering teams (preferably global delivery model)
- Deep hands-on expertise in
- NetSuite (ERP, ARM, OneWorld, integrations)
- Coupa (P2P, sourcing, expense, invoice automation)
- SAP Concur
- Strong understanding of Finance processes (O2C, P2P, R2R, FP&A, Treasury, Tax)
- Experience implementing SOX controls and audit-compliant systems
- Experience leading ERP implementations or re-implementations
- Strong integration experience (APIs, middleware, iPaaS)
- Experience with RPA platforms and AI-based workflow automation
Preferred Qualifications
- Experience in SaaS or consumption-based billing models
- Experience scaling India GCC or captive engineering centers
- Familiarity with data platforms and Finance analytics ecosystems
- Exposure to M&A system integrations and global rollouts
Leadership Competencies
- Operates as both functional expert and engineering leader
- Strong executive communication and influencing skills
- Bias for automation and scalable architecture
- Builds teams with strong ownership and accountability
- Drives measurable business outcomes (close cycle reduction, automation %, DSO improvement, AP cycle reduction, etc.)
Success Metrics (First 12–18 Months)
- Reduction in manual finance workflows through RPA/AI
- Improved close cycle efficiency and system reliability
- Increased automation in P2P and O2C processes
- Platform stability (SLA adherence >99.9%)
- Scalable architecture supporting growth and new monetization models
- Strong bench of Finance systems engineering talent in India
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID : 4263321435
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As the Sr. Manager of Marketplace Operations, you will own the end-to-end "Order-to-Cash" (OTC) strategy for MongoDB’s most critical growth engine. You are a "manager of managers," tasked with unifying the billing and collections functions into a single, high-efficiency Marketplace Center of Excellence.
You will own the daily financial operations of MongoDB’s cloud marketplace business across AWS, Azure, and GCP. Ensure seamless integration between partner portals and internal finance systems while safeguarding transaction accuracy, revenue integrity, and operational continuity. Proactively identify risks and implement scalable solutions as transaction volumes grow.
Based in our Gurugram office, you will sit at the intersection of Finance, Sales Operations, and Cloud Engineering. You aren't just managing a ledger; you are managing the financial health of our most critical growth channel, ensuring that high-volume marketplace transactions are billed accurately and collected with surgical precision.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
What You’ll Do
- Strategic Leadership: Define the vision and operational roadmap for the Global Marketplace Finance team, ensuring that billing accuracy and collection velocity keep pace with our hyper-growth
- Oversee Marketplace Billing Operations: Lead the team responsible for the complex "Top of Funnel" financial activities. This includes ensuring the integrity of usage-based metering, validating private offer contracts, and managing the monthly invoicing cycle across all major cloud hyperscalers to prevent revenue leakage
- Oversee Marketplace Collections & Cash Application: Direct the strategy for the "Downstream" financial cycle. You will be responsible for the timely recovery of marketplace payouts and the surgical application of cash from AWS, Azure, and GCP. This includes resolving high-level aging discrepancies and optimizing the reconciliation between partner reports and our internal subledger
- Oversee Marketplace Fee Logic: Standardize the reconciliation logic for 'Net-to-Gross' cash application. Ensure marketplace fees are accurately tracked
- Architecture & Scalability: Design and implement scalable workflows that bridge the gap between hyperscaler portals and our internal ERP (NetSuite) and CRM (Salesforce). Also Includes the processing and handling of complex third (3rd) party reseller deals
- Support the development and operationalization of new business models: Partner with Product, Sales, and Finance to ensure offerings are scalable, compliant, and revenue-ready (e.g., enabling new partner and marketplace offerings)
- High-Stakes Stakeholder Management: Act as the primary Finance point of contact for Cloud Alliance and Sales leadership. Represent Marketplace Finance in quarterly business reviews and strategic project steering committees
- Process Transformation: Identify automation opportunities within the "Lead-to-Cash" journey. Partner with Business Systems to eliminate manual interventions in the reconciliation and payout process
- Audit & Governance: Serve as the final authority on SOX controls and compliance for marketplace revenue, ensuring all activities are audit-ready and adhere to global revenue recognition standards (ASC 606)
- Team Development: Recruit, mentor, and retain a world-class team in India. Foster a culture of "Make it Matter" and "Build Together," ensuring your managers have the tools to lead their respective sub-functions effectively
What You’ll Need
- Experience: 12+ years in Finance Operations or Revenue Ops, with at least 5 years in a second-line management role (managing other managers)
- Marketplace Expertise: Deep knowledge of the cloud marketplace "Merchant of Record" model and hyperscaler fee structures
- Technical Vision: Proven ability to oversee complex system integrations (NetSuite, Salesforce, and automated Cash App tools)
- Analytical Mindset: Comfortable using data to identify trends in revenue leakage or collection bottlenecks
- Executive Presence: Ability to simplify complex financial operations for C-suite stakeholders and global partners
Success Measures (The MongoDB Way)
- In 3 Months: Conduct a full "health check" of current Marketplace Billing and AR processes and establish strong working relationships with your reporting managers
- In 6 Months: Successfully implement an automation that reduces the month-end close cycle for marketplace revenue by at least two days
- In 12 Months: Build a self-sustaining Marketplace hub in Gurugram capable of supporting 2x transaction volume with high accuracy and minimal headcount growth
Why Join Us?
- Global Impact: Lead the finance strategy for the fastest-growing part of a public tech giant
- People First: 20 weeks of fully-paid gender-neutral parental leave and industry-leading benefits in India
- Innovation: We don't just follow industry standards; we set them
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID : 1273401518
Ready to apply?
Apply to MongoDB
We're building a new product team in India to help shape how customers build, deploy, and operate AI applications on MongoDB. This is an early hire on a growing team—you'll join while the team is still taking shape, with the opportunity to have real impact from the start.
You'll report to a Director of Product Management based in Europe, working async-first with partners across India, EMEA, and North America. The engineering team in India is being built in parallel, so you'll be working closely with engineers from the early days of the team.
We are looking to speak to candidates based in Gurugram for our hybrid working model.
What you'll own
You'll be the end-to-end owner for a core area of our AI application platform—from discovery and vision through roadmap, delivery, and iteration. This is a senior individual contributor role where you lead through ownership, expertise, and cross-functional influence.
Day to day, that means:
- Defining product strategy and roadmap for your area, aligned with MongoDB's broader AI strategy and business goals
- Talking to customers — from AI-native startups to large enterprises — to understand how they build and deploy AI applications, where they struggle, and what MongoDB should do about it
- Writing clear product narratives, memos, and specs that align stakeholders, clarify trade-offs, to guide conversations with engineering, design, product marketing, etc
- Partnering with cross-functional stakeholders—including Engineering, Design, Product Marketing, Partners, Sales, and Developer Relations—to scope, prioritize, and ship, balancing experimentation with reliability and scale, and driving positioning, launches, and enablement
- Identifying new opportunities autonomously—spotting gaps, shaping problem spaces, researching industry trends and running discovery sessions with customers
- Define and own clear success metrics for your area and use them to prioritize, make trade-offs and communicate impact
You'll develop deep expertise in how companies build AI applications — including agentic workflows, retrieval and memory, evaluation, observability, and deployment patterns.
How we work
- Async-first. Documentation and written communication are how decisions travel across time zones
- Sync when it makes sense. When we need to discuss something live, we hop on a call to unbundle issues together
- In-person when it matters. The team gets together periodically for planning, relationship-building, and the kind of work that's better done face to face
What you'll bring
- 5+ years in product management (or equivalent) building platforms, infrastructure, or developer-facing products — ideally in cloud, data, or AI
- Proven end-to-end ownership of a product area: from framing the problem and vision through roadmap, execution, launch, and iteration
- Customer obsession: you're comfortable running discovery calls, digging into workflows, and turning messy feedback into clear product decisions
- Strong written and live communication: clear docs, productive meetings, confident stakeholder presentations. This matters more in an async, distributed team — writing is how you lead
- Technical depth sufficient to collaborate with senior engineers on distributed systems, cloud services, and AI/ML tooling, and to ask good questions when something is unclear
- Curiosity about AI: you follow how companies are building AI applications — agents, orchestration frameworks, RAG, fine-tuning, or other emerging patterns
- Comfort with ambiguity: you help define the problem, the success metrics, and the path forward. In an early-stage team, this is the job
Bonus points
- Experience building developer tools, AI platforms, or MLOps/LLMOps products.
- Engineering background or deep experience partnering with engineering on technical products.
- Experience with enterprise customers on mission-critical workloads.
- Comfort using AI tools (e.g., Claude, Gemini, Figma Make) to move faster and amplify impact.
How we'll measure success (30/60/90 days)
We need someone who can onboard quickly and start driving impact early.
In your first 30 days, you will:
- Ramp up on MongoDB products, AI application patterns, and how our teams work
- Shadow customer calls and internal forums to learn current strategy, open questions, and key stakeholders
- Produce a clear written overview of your product area: current state, key bets, and known gaps
By 60 days, you will:
- Take ownership of a set of customer relationships and run your own discovery conversations each week
- Own and socialize an initial strategy and roadmap proposal for your area, with clear problem statements and success metrics
- Partner with engineering and design to shape and drive at least one scoped initiative into execution
By 90 days, you will:
- Be the go-to owner for your product area, driving prioritization and day-to-day decision-making across functions
- Lead customer- and data-informed iterations on what you’ve shipped, adjusting the roadmap based on what you’re learning
- Contribute to the broader AI application platform strategy with perspectives from your domain, customers, and the field
Why this role
MongoDB is one of the most widely adopted database platforms in the world, used by tens of thousands of customers — including much of the Fortune 100 and a fast-growing set of AI-native startups. Our cloud platform, Atlas, runs across AWS, Google Cloud, and Azure.
This role puts you at the center of how MongoDB powers AI applications at scale. You’ll own a critical slice of that story, from strategy through delivery and adoption.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
| Requisition ID | 1273421090 |
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The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth.
With deep expertise in Salesforce administration, platform governance, automation, and system operations, the team continuously enhances the Salesforce CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions.
We are looking to speak to candidates who are based in Gurgaon for our hybrid working model.
What you’ll do
- We are looking for a Senior Salesforce Administrator – CPQ & CLM to manage and enhance the Salesforce CRM system supporting MongoDB’s Sales organization
- Effectively work both autonomously and collaboratively across Salesforce platform administration, configuration, release support, security, and audit-related activities
- Work closely with Tech Leads, Program Managers, Developers, DevOps teams, and Business Stakeholders to understand requirements and deliver scalable declarative solutions
- Contribute across multiple functions including platform administration, CI/CD participation, release support, access governance, security improvements, and audit readiness
- Ensure appropriate controls, documentation, and governance practices are followed to maintain a strong and effective control environment
Responsibilities
- Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types, and other core administrative functions
- Administer and support Salesforce CPQ and CLM processes, including product configuration, pricing rules, quote templates, approval workflows, contract generation, contract lifecycle workflows, and related business process automation
- Partner with Sales Operations, Revenue Operations, Deal Desk, Legal, and other business stakeholders to improve Quote-to-Cash and Contract Lifecycle Management processes
- Build and enhance Salesforce solutions using declarative tools such as Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, and page layouts
- Support DevOps and CI/CD activities including deployment, validations, release readiness, environment coordination, and change migration across Salesforce environments
- Participate in audit processes by supporting evidence collection, validating controls, documenting configurations, and helping close identified gaps
- Maintain a strong understanding of Salesforce security architecture, including profiles, roles, permission sets, field-level security, object access, and sharing rules
- Support platform stability and day-to-day operational activities by troubleshooting issues, resolving user requests, and maintaining data integrity
- Partner with business stakeholders to understand requirements, improve processes, and recommend scalable platform solutions
- Maintain clear documentation for system configurations, release activities, controls, support procedures, and governance practices
- Research platform capabilities, best practices, and new Salesforce features to continuously improve system effectiveness and administration maturity
Minimum Requirements
- Bachelor’s degree in Computer Science, Information Systems, Business, or equivalent experience
- 6+ years of Salesforce Administration experience in a mid-to-large enterprise environment
- Salesforce Certified Platform Administrator, Salesforce Certified App Builder, Salesforce Certified Advanced Administrator, Salesforce Certified Sharing & Visibility Designer certifications are required
- Salesforce CPQ Specialist certification strongly preferred
- Familiarity with AI-powered and agentic tools such as Cursor, Claude Code, Agentforce, and similar platforms
- Experience with DevOps and CI/CD tools such as Copado, Gearset, Git-based deployment workflows, or similar tools
- Strong analytical, troubleshooting, communication, and collaboration skills
Success Measures
- In 3 months, you will have developed a strong understanding of MongoDB’s Salesforce platform, support model, security posture, release processes, and core business workflows by working closely with stakeholders and technical teams
- In 6 months, you will have independently delivered multiple configuration-based enhancements, actively contributed to release and DevOps activities, and started driving improvements in platform governance, security, and operational efficiency
- In 12 months, you will have become a trusted Salesforce platform owner who can confidently contribute across administration, declarative delivery, security reviews, audit readiness, and release support while helping strengthen the overall Salesforce operating model
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID : 1273405394
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We're looking for a high energy, detail-oriented and hands-on individual to join the Revenue team as a Senior Specialist 2. This is a brand new role created to support the company's growth and will be based out of our Gurugram office.This individual will be required to assist in leading all revenue operations processes consisting of month end close, booking entries to the general ledger, reviewing sales transactions in our ERP system for completeness and accuracy, and revenue and deferred revenue account reconciliations.
This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
Team Description
The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue.
Candidate Profile:
Bachelor's degree or equivalent in Accounting (CA/CPA is a plus) with 5+ years of experience in a similar role within a global revenue accounting team
- Knowledge of revenue operations, revenue recognition and reconciliation process
- Prior experience working with sales data, customer contracts and product offerings
- Intermediate to advanced in MS Excel & experience working with large volumes of data
- Previous experience in Software/SaaS industry
- Knowledge of ERP and CRM systems (NetSuite, Salesforce)
- Proficient knowledge of US GAAP and ASC 606
- Experience working in a SOX-controlled environment
Strong analytical, research, and problem solving skillsAcute attention to detail and well developed organization and time management skillsMust be self-motivated, flexible, deadline-oriented and able to complete tasks with minimal supervisionGood verbal and written communication skills, specifically the ability to articulate issues and present findings in a clear and summarized mannerAbility to adapt quickly in a rapidly scaling, dynamic environment, and align well with MongoDB’s core values
Position Expectations:
- Own month end close activities including cash activity, flux and other analyses, reconciliations and revenue recognition
- Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations
- Support review of different revenue streams for appropriate revenue treatments
- Perform analyses to assess the need for combining contracts pursuant to ASC 606
- Validate completeness and accuracy of SAAS usage and professional services data for revenue recognition
- Assist in calculation of self serve revenue from online credit card transactions
- Assist in work papers, PBC’s and process walk-throughs for audits (internal and external)
- Prepare contract review write ups by identifying any non-standard terms and documenting accounting conclusions
- Maintain deferred revenue and contract asset schedule
- Prepare executive-level analytics for various internal and external presentations
- Partner cross-functionally with key internal business partners, such as GL, OTC, and Business Systems on ongoing issues and help drive to conclusion
- Assist in other ad hoc project work as required
Success Measures:
- A successful candidate must have the ability to operate effectively in a fast moving environment as well as have experience and a strong interest in operational processes.
- In 30 days, a successful candidate will become familiar with our business, product offerings, and revenue streams.
- In 3 - 6 months, you’ll become familiar with our internal systems, operational workflows, and accounting close tasks assigned to you and would be performing them independently.
- In 6 - 9 months, you’ll have established relationships with key business partners such as GL, Billing/OTC, and Business Systems/ERP and would be working directly with them as and when issues arise.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
| Requisition ID | 1273394192 |
Ready to apply?
Apply to MongoDB
We're looking for a high energy, detail-oriented and hands-on individual to join the Revenue team as a Senior Specialist 2. This is a brand new role created to support the company's growth and will be based out of our Gurugram office.This individual will be required to assist in leading all revenue operations processes consisting of month end close, booking entries to the general ledger, reviewing sales transactions in our ERP system for completeness and accuracy, and revenue and deferred revenue account reconciliations.
This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!
The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
Candidate Profile
Bachelor's degree or equivalent in Accounting (CA/CPA is a plus) with 3+ years of experience in a similar role within a global revenue accounting team
- Knowledge of revenue operations, revenue recognition and reconciliation process
- Prior experience working with sales data, customer contracts and product offerings
- Intermediate to advanced in MS Excel & experience working with large volumes of data
- Previous experience in Software/SaaS industry
- Knowledge of ERP and CRM systems (NetSuite, Salesforce)
- Proficient knowledge of US GAAP and ASC 606
- Experience working in a SOX-controlled environment
Strong analytical, research, and problem solving skillsAcute attention to detail and well developed organization and time management skillsMust be self-motivated, flexible, deadline-oriented and able to complete tasks with minimal supervisionGood verbal and written communication skills, specifically the ability to articulate issues and present findings in a clear and summarized mannerAbility to adapt quickly in a rapidly scaling, dynamic environment, and align well with MongoDB’s core values
Position Expectations
- Own month end close activities including cash activity, flux and other analyses, reconciliations and revenue recognition
- Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations
- Support review of different revenue streams for appropriate revenue treatments
- Perform analyses to assess the need for combining contracts pursuant to ASC 606
- Validate completeness and accuracy of SAAS usage and professional services data for revenue recognition
- Assist in calculation of self serve revenue from online credit card transactions
- Assist in work papers, PBC’s and process walk-throughs for audits (internal and external)
- Prepare contract review write ups by identifying any non-standard terms and documenting accounting conclusions
- Maintain deferred revenue and contract asset schedule
- Prepare executive-level analytics for various internal and external presentations
- Partner cross-functionally with key internal business partners, such as GL, OTC, and Business Systems on ongoing issues and help drive to conclusion
- Assist in other ad hoc project work as required
Success Measures
- A successful candidate must have the ability to operate effectively in a fast moving environment as well as have experience and a strong interest in operational processes
- In 30 days, a successful candidate will become familiar with our business, product offerings, and revenue streams
- In 3 - 6 months, you’ll become familiar with our internal systems, operational workflows, and accounting close tasks assigned to you and would be performing them independently
- In 6 - 9 months, you’ll have established relationships with key business partners such as GL, Billing/OTC, and Business Systems/ERP and would be working directly with them as and when issues arise
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID : 1273410546
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Apply to MongoDB
MongoDB, as a database software and consistently voted the #1 most wanted database preferred by developers, is continuing to attract the most demanding, innovative companies and development teams in enterprise software.
To meet this demand, we are looking for passionate DevOps professionals to join our growing Industry Solutions Team (IST), a remote/flexible, globally-dispersed team. As part of our strategic investment in demo infrastructure capabilities, this role is critical to maintaining, scaling, and optimizing our demo portfolio, enabling our Industry Solutions Consultants to focus on customer engagement, content creation, and industry expertise while ensuring world-class infrastructure reliability and security. Our objective is to align MongoDB as an industry solution and ensure we understand enterprise clients and their needs to modernize software legacies, transition to modernized solutions, and guide them through continuous data-driven modernization across various industries.
MongoDB Industry Solutions Consultants communicate the direction of MongoDB's platform to customers and industry partner communities through webinars, client presentations, blog content, video content, live/virtual events, and demos. Your role will directly enable these activities by ensuring robust, reliable infrastructure that supports seamless demonstrations and proof-of-concepts across various industry verticals, helping to showcase MongoDB's capabilities to enterprise clients worldwide.
You'll work with cutting-edge technologies including Kubernetes, multi-cloud environments (AWS/GCP), and MongoDB's complete product suite, while building the infrastructure foundation that powers MongoDB's industry solution demonstrations globally. You'll collaborate closely with the global IST technical team and product teams, playing a key role in supporting deals and driving the business forward through reliable technical infrastructure.
What You Will Do at MongoDB
Infrastructure Management & Optimization
- Design and implement infrastructure-as-code templates for consistent demo deployments across 65+ demonstrations
- Optimize and maintain our KANOPY Kubernetes platform with production-grade configurations
- Manage MongoDB clusters with automated scaling, standardized security configurations, and centralized monitoring
- Maintain mixed AWS/GCP deployment environments with focus on performance and cost optimization
Security & Compliance
- Implement comprehensive security scanning and automated vulnerability remediation
- Maintain Wiz vulnerability management and security compliance across all demo environments
- Establish and enforce enterprise-grade security standards and practices
- Monitor and respond to security incidents with systematic surveillance and optimization
Automation & DevOps Excellence
- Build and maintain CI/CD automation pipelines for seamless demo deployments
- Implement autonomous end-to-end testing frameworks across the entire demo portfolio
- Deploy centralized monitoring, logging, and alerting systems for proactive issue resolution
- Create self-service developer tools to enable rapid demo development and deployment
Operational Support
- Provide dedicated incident response and system monitoring to prevent disruptions to Industry Solutions Demos
- Establish unified data model frameworks for consistent demo experiences
- Support 20-25 new demo builds annually, including complex microservices architectures
- Collaborate with wider technical team on infrastructure requirements and optimization opportunities
As an Ideal Candidate, You Will Have
Required Experience
- 5+ years of DevOps/Infrastructure engineering experience in enterprise environments
- Strong expertise in Kubernetes orchestration and container management
- Hands-on experience with Infrastructure-as-Code tools (Terraform, CloudFormation, or similar)
- Proficiency in CI/CD pipeline design and implementation (Jenkins, GitLab CI, GitHub Actions, etc.)
- Experience with multi-cloud environments (AWS, Azure, GCP) and cloud-native architectures
- Strong background in monitoring and observability tools (Prometheus, Grafana, ELK stack, etc.)
Technical Skills
- Database administration experience, preferably with MongoDB or other NoSQL databases
- Security scanning and vulnerability management experience
- Scripting and automation skills (Python, Bash, Go, or similar)
- Experience with microservices architecture and service mesh technologies
- Understanding of networking, security principles, and compliance frameworks
Soft Skills
- Excellent problem-solving and troubleshooting abilities
- Strong communication skills for cross-team collaboration
- Self-motivated with ability to work independently in a remote-first environment
- Passion for learning new technologies and staying current with DevOps trends
- Experience mentoring junior team members and sharing best practices
As an Ideal Candidate, You May Also Have
- Master's degree in Computer Science, Engineering, or equivalent work experience
- MongoDB certification or experience with MongoDB Atlas
- Experience in SaaS or enterprise software environments
- Experience with service mesh technologies (Istio, Linkerd)
- Knowledge of data pipeline and ETL processes
What You Will Learn
Technical Growth
- Deep expertise in MongoDB's complete product suite and ecosystem
- Advanced Kubernetes and cloud-native architecture patterns
- Enterprise-scale infrastructure design and security best practices
- Modern DevOps methodologies and automation frameworks
Business Context
- How infrastructure enables customer success and business growth
- Industry-specific use cases and solution architectures across various verticals
Location & Work Arrangement
This role is based in India with flexible remote work options. The Industry SolutionsTeam operates globally with collaboration across time zones. Occasional travel may be required for team events, training, or MongoDB conferences.
Why Join Our Team
- Impact: Build the infrastructure foundation that powers MongoDB's industry solution strategy
- Growth: Join a global team with significant investment and leadership support
- Innovation: Work with cutting-edge technologies in a fast-paced, evolving environment
- Culture: Be part of MongoDB's collaborative, inclusive, and learning-focused culture
This role is part of MongoDB's strategic investment in demo infrastructure capabilities, offering the opportunity to build something new while working with industry-leading technologies and a world-class team.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273401871
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Apply to MongoDB
The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth.
With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions.
We are looking to speak to candidates who are based in Gurgaon for our hybrid working model.
Role Overview
We are looking for a highly experienced Lead Salesforce Engineer to drive the architecture, design, and evolution of critical Salesforce and CRM solutions across our business systems landscape. This role combines deep technical leadership, hands-on solution design, cross-functional stakeholder partnership, people management, and a modern engineering mindset that embraces AI-powered development responsibly to improve productivity, quality, and long-term platform health.
What you’ll do
- Lead the architecture, design, and development of scalable Salesforce solutions, including custom applications, automations, and integrations
- Translate business requirements into secure, maintainable, and scalable technical solutions aligned with long-term platform strategy
- Partner closely with business stakeholders, product teams, and engineering teams to refine requirements and deliver high-quality solutions
- Oversee integrations between Salesforce and other enterprise platforms, ensuring reliable data flow and sound system design
- Drive platform optimization across performance, scalability, usability, maintainability, and governance
- Establish and enforce engineering standards for coding, testing, documentation, CI/CD, and release management
- Troubleshoot complex technical and production issues and drive long-term, scalable resolutions
- Maintain technical documentation, including architecture decisions, design specifications, and implementation details
- Stay current with Salesforce platform capabilities, releases, and best practices, and proactively recommend improvements
- Proactively identify process and technical gaps, and help define and drive tech debt reduction initiatives, platform modernization efforts, and engineering efficiency improvements across the Salesforce ecosystem
- Leverage AI-powered engineering tools such as Apex Guru, GitHub Copilot, Salesforce Agentforce/Vibes, Claude Code, and similar capabilities to improve development productivity, code quality, design effectiveness, troubleshooting, and documentation, while applying strong judgment around security, privacy, accuracy, and responsible AI usage
Responsibilities
- Provide technical leadership through architecture reviews, design reviews, code reviews, and engineering best practices
- Act as a subject matter expert on Salesforce development, platform capabilities, automation, integrations, and scalable CRM solution design
- Lead technical design sessions and identify gaps between current-state and future-state solutions
- Evaluate emerging technologies, frameworks, and engineering practices, and drive proof-of-concepts where appropriate
- Mentor engineers across the team and foster a culture of ownership, collaboration, continuous learning, and engineering excellence
- Support team growth by coaching, developing talent, and helping build a high-performing engineering organization
- Influence business and technical stakeholders through strong communication, sound judgment, and effective problem-solving
- Operate effectively in a fast-changing environment by managing priorities, driving accountability, and ensuring high-quality execution
Minimum Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
- 12+ years of experience in Salesforce engineering, application development, or technical leadership within global SaaS organizations
- Strong hands-on experience with Apex, Lightning Web Components, Flows, integrations, and Salesforce platform customization
- Strong understanding of Salesforce architecture, governor limits, design patterns, and scalable solution design
- 5+ years of experience working with Salesforce CPQ and strong understanding of Quote-to-Cash / Order-to-Cash processes
- Experience with DevOps, CI/CD, release management, and Agile/Scrum delivery models
- Salesforce Platform Developer II (PD2) and Salesforce CPQ Specialist certifications required; Salesforce Certified Application Architect and Salesforce Certified System Architect certifications strongly preferred
Success Measures
- In 3 months, you will: Develop a strong understanding of MongoDB’s Salesforce ecosystem, business processes, and technical landscape. Build trusted relationships with key stakeholders and engineering partners
- In 6 months, you will: Lead the technical design and successful delivery of critical Salesforce initiatives. Establish yourself as a trusted technical leader within the Sales Apps team
- In 12 months, you will: Be the go-to technical leader for Salesforce architecture, complex solution design, and platform strategy. Elevate team quality through strong technical leadership, mentoring, and scalable engineering practices
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 1273405377
Ready to apply?
Apply to MongoDB
MongoDB is growing and gaining adoption rapidly across the globe with the most demanding and innovative companies and development teams in enterprise software.
We're looking for a high-energy, detail-oriented and hands-on individual to join the Revenue Team as a Revenue Lead. This role will be based out of our Gurugram, India office and will primarily be responsible for analyzing and reviewing complex revenue transactions, providing direction on technical revenue accounting issues and articulating accounting impact to our business partners. In addition, this role will participate in month-end and quarter-end close activities and be responsible for mentoring a small team of revenue accountants based in Gurugram, India.
This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
Team Description
The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation, and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue.
Candidate Profile
- Bachelor's degree in Accounting (CA/CPA preferred) with at least 7+ years of experience in a similar role at a public, high-growth SaaS or technology company
- Prior experience with revenue operations, revenue recognition and reconciliation processes including working with sales data, customer contracts and new product offerings
- Deep expertise in ASC 606
- Experience in hiring, managing and mentoring high performing teams
- Proficiency in MS Excel and working with large volumes of data
- Knowledge of ERP and CRM systems (NetSuite, Salesforce)
- Strong analytical, research, and problem-solving skills
- Acute attention to detail and well-developed organization
- Excellent time management skills and ability to work in a fast-paced environment
- Must be self-motivated, flexible, deadline-oriented, and have the ability to independently drive projects to completion
- Outstanding interpersonal, communication, and business partnering skills with demonstrated ability to work cross functionally at various levels within a company
Position Expectations
- Provide subject matter expertise on the treatment of revenue accounting transactions (under ASC 606) and related financial reporting requirements
- Lead the execution of quarterly reviews and year-end financial audits by external auditors
- Participate in month-end close activities comprising various revenue analyses, booking JEs, account reconciliations and revenue recognition
- Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations
- Review and validate different revenue streams for appropriate revenue treatments
- Review contract write-ups to ensure that revenue is recognized in accordance with ASC 606
- Assist with preparation and review of executive-level analytics for various internal and external presentations
- Work cross-functionally with key internal business partners, such as GL, OTC, FP&A and Business Systems on ongoing NPI initiatives
- Assist with special projects and ad hoc requests as required
Success Measures
- A successful candidate must have the ability to operate effectively in a fast-moving, global environment as well as have experience and a strong interest in revenue advisory processes
- In 30 days, a successful candidate will have become familiar with our business, product offerings, and revenue streams
- In 3 to 6 months, you’ll have become familiar with our internal systems, operational workflows and accounting close tasks assigned to you and would be performing them independently
- In 6 to 9 months, you’ll have established relationships with key business partners such as GL, OTC, FP&A and Business Systems and would be working directly with them as and when issues arise
- In 12 months and beyond, this role will be established as a key resource for GTM Ops and responsible for supporting all triage responsibilities
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID - 1273394186
Ready to apply?
Apply to MongoDB
We're looking for a high-energy, detail-oriented and hands-on individual to join the Revenue Team as a Revenue Lead. This role will be based out of our Gurugram, India office and will primarily be responsible for analyzing and reviewing complex revenue transactions, providing direction on technical revenue accounting issues and articulating accounting impact to our business partners. In addition, this role will participate in month-end and quarter-end close activities and be responsible for mentoring a small team of revenue accountants based in Gurugram, India.
This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company!
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
Team Description
The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. The team is responsible for managing the monthly close, contract negotiation and documentation, and determining appropriate accounting treatment for our product offerings. Additionally, this team is responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly revenue forecasting activities. This role will report directly to the Manager of Revenue.
Candidate Profile
- Bachelor's degree in Accounting (CA/CPA preferred) with at least 7+ years of experience in a similar role at a public, high-growth SaaS or technology company
- Prior experience with revenue operations, revenue recognition and reconciliation processes including working with sales data, customer contracts and new product offerings
- Deep expertise in ASC 606
- Experience in hiring, managing and mentoring high performing teams
- Proficiency in MS Excel and working with large volumes of data
- Knowledge of ERP and CRM systems (NetSuite, Salesforce)
- Strong analytical, research, and problem-solving skills
- Acute attention to detail and well-developed organization
- Excellent time management skills and ability to work in a fast-paced environment
- Must be self-motivated, flexible, deadline-oriented, and have the ability to independently drive projects to completion
- Outstanding interpersonal, communication, and business partnering skills with demonstrated ability to work cross functionally at various levels within a company
Position Expectations
- Provide subject matter expertise on the treatment of revenue accounting transactions (under ASC 606) and related financial reporting requirements
- Lead the execution of quarterly reviews and year-end financial audits by external auditors
- Participate in month-end close activities comprising various revenue analyses, booking JEs, account reconciliations and revenue recognition
- Analyze sales transactions within the Company’s ERP systems to ensure accuracy of data and integrity of revenue schedules, inclusive of revenue allocations
- Review and validate different revenue streams for appropriate revenue treatments
- Review contract write-ups to ensure that revenue is recognized in accordance with ASC 606
- Assist with preparation and review of executive-level analytics for various internal and external presentations
- Work cross-functionally with key internal business partners, such as GL, OTC, FP&A and Business Systems on ongoing NPI initiatives
- Assist with special projects and ad hoc requests as required
Success Measures
- A successful candidate must have the ability to operate effectively in a fast-moving, global environment as well as have experience and a strong interest in revenue advisory processes
- In 30 days, a successful candidate will have become familiar with our business, product offerings, and revenue streams
- In 3 to 6 months, you’ll have become familiar with our internal systems, operational workflows and accounting close tasks assigned to you and would be performing them independently
- In 6 to 9 months, you’ll have established relationships with key business partners such as GL, OTC, FP&A and Business Systems and would be working directly with them as and when issues arise
- In 12 months and beyond, this role will be established as a key resource for GTM Ops and responsible for supporting all triage responsibilities
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
| Requisition ID | 1273394188 |
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Engineer 3, Business Systems (CPQ)
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
About Team
The CRM Technologies Team plays a critical role in optimizing our sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce and Quote-to-Cash technologies, the team ensures that business users have the tools, automation, and operational support needed to effectively manage quoting, pricing, approvals, and downstream business processes.
With deep expertise in Salesforce development, CPQ, integrations, and platform operations, the team continuously enhances the CRM ecosystem to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Finance, Deal Desk, and Engineering to deliver scalable, secure, and reliable Quote-to-Cash solutions.
Role Overview
We are looking for a CPQ Engineer III to design, build, and support core capabilities in our Configure–Price–Quote (CPQ) stack that power how our GTM teams sell and price MongoDB offerings. As a senior individual contributor, you will own end-to-end delivery of features across configuration, pricing, discounting, approvals, and quote generation, working closely with Product, Deal Strategy, RevOps, and Sales.
You will translate business requirements into high-quality technical solutions on Salesforce CPQ and related platforms, spanning configuration, custom development (Apex/LWC/Flows), and integrations with downstream systems. This role is hands-on and delivery-focused: you will be responsible for implementing well-structured, testable solutions, improving performance and reliability of existing CPQ flows, and contributing to shared patterns, frameworks, and best practices within the CPQ & RevOps engineering team.
What you’ll do
- Design, build, and support Salesforce solutions across product modeling, pricing, quoting, approvals, amendments, and renewals
- Configure and enhance CPQ capabilities including product rules, price rules, bundles, product options, quote templates, discounting, and approval workflows
- Partner with Sales Operations, Revenue Operations, Finance, and Deal Desk to understand requirements, identify process gaps, and deliver scalable business solutions
- Develop and maintain Salesforce solutions using Apex, Lightning Web Components, Flows, SOQL, and platform APIs to support related processes
- Build and support integrations between Salesforce and external systems such as ERP, billing, payment, contract, and other enterprise platforms
- Participate in technical design, story grooming, sprint planning, testing, code reviews, release management, and production deployments
- Troubleshoot and resolve issues across CPQ configuration, pricing logic, automation, integrations, and system performance
- Support documentation, UAT, regression testing, and user enablement to improve adoption and platform reliability
- Ensure solutions align with security, data governance, and Salesforce platform best practices
- Leverage AI-powered engineering tools such as Cursor, Claude Code, Agentforce, GitHub Copilot, and similar capabilities to improve productivity, analysis, troubleshooting, and documentation, while using sound judgment around security, accuracy, and responsible AI usage
Responsibilities
- Technical Delivery: Translate complex business strategies into scalable technical solutions on Salesforce CPQ, utilizing a mix of declarative configuration and custom development (Apex, LWC, and Flow)
- System Architecture: Design and implement robust integrations between CPQ and downstream systems (ERP, Billing, Telemetry) to ensure data integrity across the Lead-to-Cash lifecycle
- Engineering Excellence: Drive high standards for code quality by implementing testable, modular solutions and contributing to shared frameworks and CI/CD best practices
- Performance Optimization: Proactively identify and resolve bottlenecks in existing CPQ flows, improving calculator speed and user experience for a global sales force
- Mentorship & Influence: Lead peer code reviews and contribute to the team’s technical playbook, fostering a culture of continuous improvement within the CPQ & RevOps engineering organization
Minimum Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
- 6+ years of Salesforce development experience, including strong hands-on expertise in the Salesforce platform
- Good understanding of Quote-to-Cash processes, sales workflows, and Salesforce best practices
- Hands-on experience with Apex, Lightning Web Components, Flows, SOQL, and REST/SOAP APIs
- Experience with product modeling, pricing rules, quoting workflows, approvals, amendments, and renewals
- Experience integrating Salesforce with external systems such as ERP, billing, payment, or other enterprise platforms
- Familiarity with Agile/Scrum, CI/CD, version control, and Salesforce release practices
- Strong understanding of Salesforce security, data governance, and implementation best practices
- Strong analytical, troubleshooting, communication, and collaboration skills
- Salesforce CPQ Specialist and Salesforce Platform Developer I or II certifications required
Preferred Qualifications
- Working knowledge of Salesforce Billing and its underlying data model
- Experience with Salesforce DX, Copado, Gearset, Git-based workflows, or similar DevOps tooling
- Familiarity with Visualforce, HTML, JavaScript, and CSS
- Experience preparing training materials, supporting UAT/regression testing, and guiding business users through solution adoption
- Practical familiarity with AI-powered and agentic tools such as Cursor, Claude Code, Agentforce, and similar platforms, with the ability to use them thoughtfully to improve delivery speed, analysis, documentation quality, and engineering effectiveness
Success Measures
- In 3 months, you will: Develop a strong understanding of MongoDB’s CPQ implementation, product and pricing structure, Quote-to-Cash flows, and stakeholder processes.
- In 6 months, you will: Successfully deliver meaningful enhancements across Salesforce CPQ, support key pricing and quoting workflows, and become a dependable contributor to ongoing QTC initiatives.
- In 12 months, you will: Become a trusted technical SME for Salesforce CPQ and related Quote-to-Cash processes, helping drive scalable improvements across pricing, approvals, renewals, amendments, and downstream integrations.
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
| Requisition ID | 1273405391 |
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We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
About MongoDB
The database market is massive, and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing applications that people use every day. We are the leading modern data platform and continue to innovate at scale to support our customers and internal teams with world-class systems and experiences.
About Team
IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth.
With deep expertise in Salesforce administration, platform governance, automation, and system operations, the team continuously enhances the Salesforce CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions.
What you’ll do
- We are looking for a Senior Salesforce Administrator to manage and enhance the Salesforce CRM system supporting MongoDB’s Sales organization.
- Effectively work both autonomously and collaboratively across Salesforce platform administration, configuration, release support, security, and audit-related activities.
- Work closely with Tech Leads, Program Managers, Developers, DevOps teams, and Business Stakeholders to understand requirements and deliver scalable declarative solutions.
- Contribute across multiple functions including platform administration, CI/CD participation, release support, access governance, security improvements, and audit readiness.
- Ensure appropriate controls, documentation, and governance practices are followed to maintain a strong and effective control environment.
Responsibilities
- Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types, and other core administrative functions.
- Build and enhance Salesforce solutions using declarative tools such as Flows, Validation Rules, Approval Processes, Lightning App Builder, Dynamic Forms, and page layouts.
- Support DevOps and CI/CD activities including deployment, validations, release readiness, environment coordination, and change migration across Salesforce environments.
- Participate in audit processes by supporting evidence collection, validating controls, documenting configurations, and helping close identified gaps.
- Maintain a strong understanding of Salesforce security architecture, including profiles, roles, permission sets, field-level security, object access, and sharing rules.
- Support platform stability and day-to-day operational activities by troubleshooting issues, resolving user requests, and maintaining data integrity.
- Partner with business stakeholders to understand requirements, improve processes, and recommend scalable platform solutions.
- Maintain clear documentation for system configurations, release activities, controls, support procedures, and governance practices.
- Research platform capabilities, best practices, and new Salesforce features to continuously improve system effectiveness and administration maturity.
Minimum Requirements
- Bachelor’s degree in Computer Science, Information Systems, Business, or equivalent experience.
- 8+ years of Salesforce Administration experience in a mid-to-large enterprise environment.
- Salesforce Certified Platform Administrator, Salesforce Certified App Builder, Salesforce Certified Advanced Administrator, Salesforce Certified Sharing & Visibility Designer certifications are required.
- Familiarity with AI-powered and agentic tools such as Cursor, Claude Code, Agentforce, and similar platforms.
- Experience with DevOps and CI/CD tools such as Copado, Gearset, Git-based deployment workflows, or similar tools.
- Strong analytical, troubleshooting, communication, and collaboration skills.
Success Measures
- In 3 months, you will have developed a strong understanding of MongoDB’s Salesforce platform, support model, security posture, release processes, and core business workflows by working closely with stakeholders and technical teams.
- In 6 months, you will have independently delivered multiple configuration-based enhancements, actively contributed to release and DevOps activities, and started driving improvements in platform governance, security, and operational efficiency.
- In 12 months, you will have become a trusted Salesforce platform owner who can confidently contribute across administration, declarative delivery, security reviews, audit readiness, and release support while helping strengthen the overall Salesforce operating model.
| Requisition ID | 1273405374 |
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As a Senior Engagement Manager, Professional Services Sales, you will be a key leader within the Sales organization and work cross-functionally with the Application Modernization Platform (AMP), Professional Services (Delivery), and Customer Success organizations to drive professional services sales and subscription renewals. This is a quota carrying position.
We are looking to speak to candidates who are based in Bengaluru or Gurugram for our hybrid working model.
An ideal candidate will have
- A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
- 7+ years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
- Experience owning their own PS quota, pipeline generation, and forecasting
- An understanding of the intersection of AI & Modernization
- Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
- The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
- An ability to scope and estimate projects
- Ability to travel up to 20% of the time
Other helpful skills include
- Experience with delivery of professional services (ie. Project Manager/Consultant, Pre-Sales or Sales)
- General knowledge of Databases (RDBMS, SQL, NoSQL)
- Knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
- Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, Azure, GCP, Kubernetes, Openshift
What you’ll do at MongoDB
- Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
- Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work (SOWs)
- Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
- Have a solid sense of ownership, driving all deals or technical scoping from inception to closure
- Manage the Professional Services pipeline for bookings and revenue forecasts for your region
- Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
- Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
- Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
- Proactively seek opportunities to support and mentor other team members and share best practices
- Have situational awareness and react appropriately in group settings
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
| Requisition ID | 1273399790 |
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At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
As a Senior Service Manager, you will be a leader within our Platform Engineering team, taking ownership of the operational stability and resilience of the Anaplan platform. You will move beyond day-to-day execution to drive strategy and elevate team performance. Your impact will be defined by:
- Strategic Service Leadership:You will not only lead major incident response but also own the continuous improvement of our service management framework. This includes independently running service improvement plans, identifying and resolving systemic gaps in our processes, and using your in-depth understanding of our platform architecture to proactively prevent future incidents.
- Mentorship and Team Elevation:You will act as a subject matter expert and mentor, coaching peers and junior team members on ITIL/ITSM best practices, technical competencies, and process ownership. You will be responsible for coordinating team activities and ensuring the entire service management function operates effectively.
- Owning Critical Customer Escalations:You will serve as a key point of contact during high-stakes situations, taking ownership of customer escalations and representing Anaplan with authority and confidence on customer calls. This includes participating in a 24/7/365 on-call rotation for both primary incidents and secondary escalations.
- Leading Incident Management:You will command the end-to-end incident management lifecycle. This includes assessing and triaging technical events, managing communications during critical outages, and leading post-incident reviews (PIRs) to establish the root cause and prevent recurrence.
- Driving Proactive Improvement:You will move beyond reactive fixes by defining, documenting, and refining core service management processes based on ITIL/ITSM principles. By analyzing operational data for trends, you will proactively detect and prevent future problems, build a knowledge-sharing environment, and create service improvement plans.
- Serving as a Key Liaison:You will act as a crucial communication bridge between technical engineering teams, customer success departments, leadership, and customers. Your ability to provide clear, concise, and well-documented communications will be essential for managing expectations and ensuring compliance with customer Service Level Agreements (SLAs).
Your Qualifications
Essential
- 5+ years of proven experience in Major Incident Management, Problem Management, and Relationship Management.
- 5+ years of deep, practical experience working with ITIL principles and ITSM frameworks.
- ITIL v4 or v3 certification.
- A relevant university degree or equivalent professional industry experience.
Key Skills & Technologies
- Deep expertise in ITSM concepts and tooling, particularly the Atlassian suite (Jira Software, Jira Service Management, Confluence), Statuspage, and PagerDuty.
- Proven ability to lead projects, deliver service improvements, and mentor team members.
- Advanced problem-solving skills, with the ability to analyze complex situations with multiple variable factors and exercise sound judgment to drive resolution.
- Exceptional communication and stakeholder management skills, with the ability to own customer escalations and represent Anaplan effectively.
Desirable
- Project Management certification (e.g., Prince 2).
- Major Incident Management (MIM) Professional Level qualifications.
- Experience with Grafana, other incident management tools, or Configuration Management Databases (CMDBs).
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanPlease note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Digital Asset Manager
In the role of a Digital Asset Manager, you will be responsible for managing the delivery of digital and print assets to platforms and vendors and administering the uploads to the Digital Asset Management system for one of MediaMonks’ biggest clients. Our creative production teams across the globe produce content for every possible channel you can think of on a daily basis. All this content has to be properly structured, named, tagged and stored in our client’s DAM platform as well as uploaded to various platforms for trafficking following the respective guidelines and naming conventions.
In addition to that, you are responsible for training new team members, offering first-line support on user questions, PM queries, and producing documentation and reporting for each delivery.
Our DAM also has an asset library, used by our client and their agencies. You can assist our monks with questions they receive from these parties too. Part archivist/vault, part technology wizard, part instructor, and part enforcer, you will use your skills and knowledge to help the team work efficiently. This is high-volume, high-velocity work. Accuracy is critical and new material will be coming in from many teams.
Our ideal candidate is a fast and flexible go-getter who jumps on tasks at hand but also looks ahead at what is coming in the (near) future) collaboration with our creative and operational team is key here.
You have a solution-oriented mindset, a sharp eye for detail, a knack for building and maintaining processes and relationships, and a natural aptitude for collaboration and tech.
In this role, you will:
- Your key objective is flawless, timely & complete syndication of assets to platforms and DAM using the right naming conventions and metadata. All efforts to ensure assets can be trafficked and found in a heartbeat.
- Follow asset delivery protocols for each project to the dot while navigating at times uncertain platform delivery requirements through collaboration with PMs and QA team.
- Produce delivery reports according to the predefined protocols and attach those to the corresponding JIRA tasks.
- Flag in advance any risks related to the timeliness or completeness of the delivery of the files.
- Your role is key in making our collaboration with clients a success. If assets are not delivered to platforms on time - a campaign start is at risk and the content team effort to produce the assets on time is annulled.
- Proactively flag any discrepancies in the requirements or the process and propose solutions/updates to the established process.
- Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
- Develop and maintain training materials for both the DAM and its integrated tools.
- Train new and existing monks where needed on our DAM, asset review and approval platform and asset library.
- Collaborate with your counterparts in other time zones.
- Answer first-line support questions on the use of the DAM and the asset library.
Experience you already have:
- 2-4 years of professional experience as a Digital Asset Manager and asset delivery in advertising and marketing.
- Experience using a Digital Asset Management (DAM) system. Preferably as administrator, or at least as librarian/curator.
- You’re experienced in working with creative, ops and account teams.
- You combine asset management with critical thinking and a hands-on approach; this enables you to ask the right questions and waterproof training materials and feature requests for future development.
- You have a strong understanding about the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.)
- An ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
- Fluent in English, both written and verbal, with excellent communication skills.
- You are a consummate networker and relationship builder with the ability to navigate a global organization.
- Ability to work independently as well as collaboratively in a team environment.
- Ability to work under pressure of tight deadlines and changing priorities.
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#Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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About us
Nanonets is transforming the way businesses work. Our AI platform takes the manual, messy, time consuming work — that bog down industries like finance, healthcare, supply chain, and more — and turns them into seamless, automated processes. What once took hours of human effort now takes seconds with Nanonets. Our client footprint spans across 34% of Fortune 500 enabling businesses across various industries to unlock the potential of AI in automating their business processes.
More than 10,000 businesses trust Nanonets because we don’t just promise efficiency — we deliver it with unmatched accuracy, seamless integrations.
In 2024, we raised a $29M Series B led by Accel with continued backing from Elevation Capital and YCombinator, fueling our mission to reshape entire industries through intelligent automation. With revenues tripling year over year and a rapidly scaling global team, we’re not just imagining the future of work — we’re building it.
Read about the release here:
The Role
Nanonets is seeking a Senior Revenue Cycle Specialist to join our fast-growing Healthcare business — a team focused on transforming U.S. healthcare operations with AI-powered automation. In this role, you’ll bring deep domain expertise in medical billing, payments, coding, and denials to help shape and scale how Nanonets supports healthcare providers and billing organizations.
You’ll act as a subject matter expert (SME) and hands-on operator, ensuring that our automation solutions map seamlessly to real-world RCM workflows. This is a unique opportunity to join a fast-moving startup environment, collaborate with product and engineering, and directly influence how technology modernizes the revenue cycle.
Roles and Responsibilities
- Own and optimize end-to-end revenue cycle processes across billing, payments, medical coding, claims, and denials management.
- Serve as the internal RCM expert for customer-facing teams (Sales, Implementation, Product), ensuring solutions align with provider workflows.
- Review and analyze billing data to identify automation opportunities and process improvements.
- Partner with Sales and Implementation teams to guide customers on best practices and ensure operational success post-deployment.
- Document workflows, edge cases, and billing nuances to inform product roadmap and customer enablement materials.
- Stay up-to-date on payer regulations, coding updates, and healthcare billing trends to keep Nanonets’ offerings compliant and relevant.
- Collaborate cross-functionally in a fast-paced environment where processes are still being built and iterated on.
Requirements and Skills
- 6+ years of experience in healthcare revenue cycle management, preferably within a provider, billing services, or healthcare technology organization.
- Deep understanding of billing workflows, payment posting, medical coding, and denials management.
- Familiarity with electronic health record (EHR) or practice management systems used in healthcare billing.
- Strong analytical and process improvement skills — ability to identify workflow gaps and propose scalable solutions.
- Excellent communication and collaboration skills with both technical and non-technical stakeholders.
- Comfortable working independently in a fast-paced, startup-style environment with evolving processes.
Nice to Have
- Experience partnering with product or engineering teams on workflow automation or system integrations.
- Familiarity with AI-driven automation, document processing, or healthcare technology platforms.
- Certification in Medical Billing/Coding (e.g., CPC, CPB, or CMRS).
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Senior Solutions Manager
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WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
WHO YOU ARE
As a Sr. Solutions Manager, you are an experienced people manager and senior-level solution strategist with a strong background in life and annuity operations, implementation, and enterprise technology ecosystems. You bring depth in solution definition, cross-functional collaboration, and client engagement, and you serve as a critical bridge between business needs and technical execution.
You lead a small team of Solutions Consultants/Managers, provide elevated guidance on complex solution efforts, and ensure the delivery of consistent, scalable, and client-aligned outcomes.
WHAT YOU’LL DO:
Team Leadership
- Manage and mentor a small team of Solutions Consultants or Solutions Managers, guiding their professional development, solutioning skills, and delivery quality.
- Provide coaching on requirements discovery, facilitation, documentation, and client engagement best practices.
- Support hiring, onboarding, and capability-building activities for the team.
Solution Definition & Oversight
- Lead and oversee solution scoping and requirements activities for complex clients or multi-track initiatives.
- Ensure solution approaches are aligned to Zinnia’s architecture, product capabilities, and strategic direction.
- Review and approve team-produced documentation for accuracy, clarity, and consistency.
Client Engagement
- Serve as a senior-level resource for client discussions, escalations, and alignment needs.
- Translate client business objectives into structured, feasible solution recommendations.
- Act as the voice of the customer during internal planning sessions to ensure end-to-end alignment.
Cross-Functional Collaboration
- Partner closely with Product, Technology, Operations, Finance, Compliance, and other capability areas to ensure solutions are feasible and well-integrated across functions.
- Collaborate with Sales or Pre-Sales when solutioning support is needed for strategic pursuits.
- Facilitate cross-functional planning sessions to drive alignment, manage risks, and ensure holistic outcomes.
Process & Delivery Excellence
- Ensure solutioning best practices, templates, and methodologies are followed across the team.
- Identify process gaps and workflow improvements to increase efficiency and solution quality.
- Promote consistency in requirements management, solution documentation, and internal knowledge sharing.
WHAT YOU’LL NEED
- Bachelor’s degree in Business, Information Systems, or related field; or equivalent experience.
- 10+ years of experience in business analysis, solutions consulting, implementations, or related roles within life insurance, annuities, financial services, or similar industries.
- 3+ years leading teams of consultants and managers, providing strategic guidance, performance coaching and development.
- Strong understanding of operational processes, enterprise systems, and cross-functional interdependencies.
- Demonstrated expertise in requirements gathering, solution definition, and facilitation.
- Excellent communication and presentation skills with demonstrated ability to engage with senior stakeholders.
- Strong problem-solving, analytical thinking, and decision-making skills.
- Proficiency with standard productivity and requirements tools.
BONUS POINTS
- Experience with Zinnia’s platforms, ecosystem, or implementation framework.
- Demonstrated process improvement, change management, or workflow optimization experience.
- Ability to lead teams through ambiguity and evolving client needs.
WHAT’S IN IT FOR YOU?
We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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Sr Solutions Consultant I
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WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
You are an experienced, client-focused consultant with a deep understanding of the life, annuity, and financial services industry. You thrive on solving complex business challenges and can confidently navigate the intersection of operations, technology, and business strategy. You have a proven ability to lead discovery and solution definition sessions, act as the voice of the customer, and ensure that client solutions align with both business objectives and enterprise delivery standards. You excel in translating between business and technical audiences, building trusted relationships, and driving solutions that deliver tangible results.
- Lead initial project scoping and analysis activities, including pricing exercises and impact assessments.
- Facilitate detailed Solution Definition meetings, ensuring all relevant stakeholders and materials are included to achieve a cohesive solution.
- Conduct solution planning sessions to align cross-functional teams and ensure clarity in delivery objectives.
- Leverage your knowledge of client implementations, operations, and Zinnia’s business offerings to ensure solutions are practical, aligned, and scalable.
- Act as the voice of the customer—translating business objectives into actionable Zinnia solutions that adhere to our IT and architectural frameworks.
- Identify opportunities for process improvement, innovation, and efficiency within client engagements.
- Support the estimation and proposal process by clarifying scope, dependencies, and risks.
- Partner with cross-functional teams (Operations, Technology, Finance, Compliance, Tax) to ensure comprehensive solution design.
- Assist with internal and external training initiatives to build organizational knowledge and support the ongoing evolution of delivery best practices.
- Serve as a trusted advisor, ensuring every client solution supports both strategic goals and operational realities.
- Bachelor’s degree in Computer Information Systems, Business Administration, or a related field—or equivalent work experience.
- 7–10 years of experience in the life, annuity insurance industry, with significant exposure to both business and technology functions.
- Proven expertise in business analysis, systems analysis, or solution design within enterprise technology environments.
- Deep understanding of the interdependencies between Operations, Technology, and corporate functions such as Finance, Compliance, and Tax.
- Strong grasp of methodologies supporting the planning and requirements phases of the SDLC.
- Knowledge of agile practices and familiarity with collaboration tools such as JIRA and Airtable.
- Excellent communication, facilitation, and relationship management skills.
- Strong analytical and problem-solving skills, with the ability to think both strategically and tactically.
- Experience leading client-facing solution sessions and presenting to executive-level stakeholders.
- High proficiency in Microsoft Office Suite and Google Workspace; familiarity with project management tools preferred.
- Ability to work both independently and collaboratively in a fast-paced, matrixed environment.
- Occasional travel for client meetings or workshops.
BONUS POINTS
- Experience working with Zinnia’s product suite (SmartOffice, AnnuityNet, LifeSpeed, etc.) or similar enterprise insurance technology platforms.
- Demonstrated success managing or mentoring less experienced consultants.
- Advanced knowledge of process mapping, solution estimation, or proposal development.
- Recognized strengths in strategic thinking, customer focus, and influencing outcomes without authority
WHAT’S IN IT FOR YOU?
We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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Senior Customer Success Manager
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Who We Are
Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com.
Overview:
As a Senior Customer Success Manager, you will play a pivotal role in ensuring our customers' success and satisfaction. You will be responsible for developing and maintaining strong relationships with SMB and Commercial clients, understanding their needs, and providing strategic guidance to help them achieve their goals. Your expertise in customer success strategies, combined with your excellent communication and problem-solving skills, will be instrumental in driving customer retention and growth.
Key Responsibilities:
- Client Relationship Management:
- Build and maintain strong relationships with key clients, serving as their trusted advisor.
- Proactively engage with clients to understand their business objectives and challenges.
- Act as the primary point of contact for escalations and issue resolution, ensuring timely and effective resolution of client concerns.
- Strategic Account Management:
- Develop and implement strategic account plans to drive customer success and maximize value for both the client and the company.
- Identify opportunities for upselling and cross-selling additional products or services to existing clients.
- Collaborate with internal teams, including sales, product management, and support, to align strategies and ensure seamless delivery of solutions to clients.
- Account Health Assessment and Risk Mitigation:
- Assess the health of client accounts by tracking product adoption and usage patterns.
- Identify potential risks to customer satisfaction and retention.
- Develop and implement risk mitigation plans to proactively address issues and minimize churn.
- Collaborate with internal teams to ensure the timely resolution of any identified risks or challenges impacting customer success.
- Customer Advocacy:
- Champion the voice of the customer within the organization, advocating for enhancements to products or processes based on client feedback and insights.
- Work closely with the product development team to prioritize feature requests and enhancements that align with customer needs and objectives.
- Performance Monitoring and Reporting:
- Track and analyze key performance metrics related to customer satisfaction, retention, and expansion.
- Generate regular reports and presentations to communicate VoC, performance trends, opportunities, and challenges to internal stakeholders and senior management.
- Team Leadership and Mentoring:
- Provide guidance and mentorship to junior members of the customer success team, helping them develop their skills and achieve their goals.
- Foster a collaborative and supportive team environment, encouraging knowledge sharing and best practices.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field; Master's degree preferred.
- Proven experience (5+ years) in a customer success or account management role in a B2B SaaS environment (this is a must).
- Demonstrated track record of managing complex client relationships and driving customer success initiatives.
- Strong analytical skills with the ability to interpret data and trends to inform decision-making.
- Excellent communication and presentation skills, with the ability to effectively articulate complex concepts to both technical and non-technical audiences.
- Strategic thinker with a proactive and solution-oriented approach to problem-solving.
- Team player with strong leadership abilities and a passion for mentoring and developing others.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive health benefits package.
- Flexible work arrangements, including remote options.
- Opportunities for professional development and career growth.
- Dynamic and collaborative work environment with a focus on innovation and creativity.
Join our team and make a significant impact on the success of our clients while advancing your career in customer success management!
Your Voice, Unfiltered:
We value the real you. To ensure a fair and authentic experience for everyone, we ask that you do not use AI tools (such as real-time answer generators, transcription apps, or note-taking bots) during your interview
Our process is designed to hear your unique story, thought process, and lived experience in real-time. Use of unauthorized AI tools may result in disqualification, as we want to ensure every candidate is evaluated on their own individual merits. We’re excited to meet the person behind the resume!
If you need assistive technology or AI tools for accessibility (e.g., live captioning), please notify your recruiter in advance. We are committed to providing an inclusive interview experience.
Simpplr’s Hub-Hybrid-Remote Model:
At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want.
- Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time.
- Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis.
- Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.
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Location Details: Gurgaon, India
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.
What you'll get to do...
- Own lifecycle email campaigns end‑to‑end, setting strategy and acting as a thought partner to define objectives, target audiences, segmentation, and messaging
- Lead brief development, copywriting, and creative direction, and drive execution across build, QA, launch, and post‑campaign analysis for continuous optimization
- Build and deploy campaigns in SFMC, including data extensions, dynamic/ personalized content, and basic automations
- Use basic SQL to define, validate, suppress, and measure audiences, ensuring accurate targeting and measurement readiness
- Partner closely with Product, PMM/GTM, Design, Analytics, and Engineering to translate business goals into effective briefs, launches, performance insights, and an experimentation roadmap
Your experience should include...
- 6+ years of experience in email/ lifecycle marketing, building campaigns from the ground up using a marketing automation platform (preferably Salesforce Marketing Cloud) for US audiences
- Proven end‑to‑end ownership from concept to launch (brief → copy/creative → build → QA → deploy), with strong project management and stakeholder communication skills
- Strong copywriting, creative direction, and lifecycle marketing strategy mindset to deliver high‑quality, high‑performing email campaigns
- Working knowledge of SQL for audience selection and validation (joins, aggregations, suppression, data QA)
- Analytical and experiment‑minded, with the ability to define success metrics, interpret results (conversion, revenue, retention, CTR, deliverability), and turn insights into clear actions
You might also have...
- Experience in MessageGears
- Experience in the payment processing or e-commerce industry
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com.
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.
Ready to apply?
Apply to GoDaddy
Location Details: Gurugram
At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.
This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team.
Join our Team
If you are passionate about machine learning and want to make a difference for millions of small businesses, join our DnAI (Data and Artificial Intelligence) team at GoDaddy as a Senior Machine Learning Scientist. You will have the opportunity to build cutting-edge machine learning models and Generative AI solutions to build intelligent software that delight our customers. You will work with highly skilled engineers in building comprehensive solutions to challenging business problems in customer experience, personalization; as well as solve technical problems in model evaluation, simulation and more.
What you'll get to do...
- Develop and implement advanced machine learning algorithms.
- Build Intelligent Software using Large Language Models (AI Agents).
- Design and refine ML models to enhance their performance, scalability, and robustness.
- Assess, design and curate comprehensive evaluations for open-ended GenerativeAI problems.
- Collaborate with cross-functional teams to integrate ML solutions within broader product and platform initiatives.
- Drive the exploration and adoption of cutting-edge ML technologies to maintain our competitive edge in the industry.
Your experience should include...
- 6+ years of overall experience in machine learning related roles.
- Strong knowledge of machine learning algorithms, tools, and techniques, such as supervised and unsupervised learning, deep learning, computer vision, natural language processing, etc.
- Familiarity with AI assisted coding tools like Cursor, Claude Code or VS Code.
- Proficient in Python programming language with familiarity with software engineering best practices, such as version control, code review, CI/CD, etc.
- Proficiency with prompt engineering and large language models (LLM) and Natural Language Processing (NLP).
You might also have...
- Experience building conversational systems.
- Experience in designing comprehensive evaluations and verification methods.
- Proficiency in Typescript is a plus.
We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.
We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.
We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us.
At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.
GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.
Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com.
GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.
Ready to apply?
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About Nanonets
Nanonets has a vision to help computers see the world starting with reading and understanding documents. Machine Learning (ML) is no longer a futuristic concept—it's a present-day powerhouse transforming the business landscape. Nanonets is at the forefront of this transformation, offering innovative ML solutions designed to make document-related processes faster than ever before.
From automating data extraction processes to enhancing reconciliation, our solutions are designed to revolutionize workflows, optimize operations, and unlock untapped potential for our clients. Our client footprint spans across brands such as Toyota, Boston Scientific, Bill.com and Entergy to name a few enabling businesses across a myriad of industries to unlock the potential of their visual and textual data.
We recently announced a series B round of $29 million in funding by Accel and are backed by the likes of existing investors including Elevation Capital and YCombinator. This infusion of capital underscores our commitment to driving innovation and expanding our reach in delivering cutting-edge AI solutions to businesses worldwide.
Read about the release here:
https://techcrunch.com/2024/03/12/nanonets-funding-accel-india/amp/
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
Role Overview:
We are seeking a Product Generalist to take ownership of key metrics, reporting, and experimentation within Nanonets. Working directly with our founders, this role involves goal setting, tracking, and prioritizing features based on metrics-driven insights. As a Product Analyst, you’ll be critical to helping teams set data-informed goals, clarifying the key metrics that drive success, and enabling a hypothesis-driven approach to product development.
Key Responsibilities
- Metrics Ownership: Manage and report on company metrics, setting measurable goals and tracking progress against them.
- Outcome Definition: Help teams define data-backed goals and establish measurable outcomes, ensuring efforts align with strategic company objectives.
- Input Metrics Clarity: Identify and communicate the key levers that drive output metrics, providing teams with actionable insights.
- Hypothesis-Driven Development: Build systems that support hypothesis testing through product features, creating, running, and measuring A/B tests and experiments to validate customer behavior hypotheses.
- Product Development Optimization: Partner with product teams to establish high-quality goals, focus on the most impactful metrics, and support agile development based on data-driven decision-making.
What We’re Looking For
Education:
- Bachelor’s degree preferable from a Tier 1 college.
- 2-4 years of relevant experience, such as Data Analyst or Product Analyst, ideally within a B2B SaaS company.
Technical Skills:
- Proficiency in SQL (required).
- Strong analytical skills and understanding of key product metrics.
- Willingness to learn Python and enhance data engineering skills.
- Robust product sense, with the ability to interpret and act on data for feature prioritization.
Mindset: Curious, experiment-driven, and eager to tackle complex product challenges through data. Comfortable scrapping or iterating on underperforming features based on data.
Why Join Us?
- Innovative Culture: Be part of a forward-thinking company at the forefront of AI and ML innovation.
- Growth Opportunities: Nanonets offers ample growth opportunities, allowing you to make a tangible impact in the product features
- Flexible Work Arrangements: Enjoy a flexible hybrid work model with in-office time every quarter.
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Manager / Senior Manager, Fund and Investor Allocation - Client and Partner Development
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Company Overview
Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.
Arcesium seeks an experienced Solution Architect to join our Client and Partner Development team as a Forward Deployed Solution Architect. As a Forward Deployed Solution Architect, you will bridge the gap between Arcesium platform and clients' business requirements. You will show the customer value quickly and turn insights into scalable and repeatable long-term solutions. Forward Deployed Solution Architects work directly with Arcesium customer stakeholders and Arcesium product teams to solve sophisticated data problems in the investment management businesses.
What You'll Do:
• Guide customer top stakeholders (CTO, CDO) on the best ways to accelerate customer data strategy through Arcesium
• Decompose customer problem into component parts, design scalable solution using platform capabilities as building blocks
• Present solutions to customers verbally as well as written proposals, rich materials and illustrations
• Work with prospective clients to define the scope and success criteria of PoC projects
• Lead various projects including Proof of Concepts, Implementations and beyond
• Manage stakeholder expectations, highlights project risks and mitigations, and lead governance meetings
• Collaborate with Forward Deployed Software Engineers, Data Strategists, Project Managers and Product for project success
• Synthesize and note client requirement for fund and investor allocation business.
• Work on various methods of calculating Management and incentive fees across complex fund structures.
• Think critically to suggest improvements to the process, which may reduce costs, drive product innovation and result in increased sales conversion
• Closely work with client developers getting them up to speed on Arcesium’s data architecture, platform overview, hands-on training, data flow (ingress/egress) across applications
• Present and discuss Arcesium's Technology capabilities in Sales conversations, demos etc.
What You'll Need:
• 8 to 12 years of experience in client facing roles requiring a high degree on consultative and solutioning skills (e.g., client solutions, professional services and implementations, etc.), providing technical solutions and building and driving software development
• Hands on experience in working in investor allocation & fund accounting work space across Hedge fund, UCITS, IAM, private funds.
• Hands on experience in complex fund structures such as multi layer FOF, Master-feeder, blocker, UCITs etc.
• Skills cutting across technology and financial domain
• Ability to drive cross-functional medium & large-scale projects, across business and technology domains; stakeholder management across levels is required
• Strong interpersonal skills and experience building strong internal and external relationships
• Strong communication skills, including the ability to be influential and persuasive with stakeholders
• Familiarity with cutting edge cloud solutions and data analysis techniques
Arcesium's Personal Data Privacy Notice for Candidates is linked here.
Recruiting Security
Emails from genuine Arcesium recruiters who are employees of the company will always come from the @arcesium.com domain. In some cases, you may also be contacted by independent search firms engaged to recruit on our behalf; emails from their employees should always come from their firm's applicable domain. We'll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you're contacted by an unexpected third party, please reach out to us at careers@arcesium.com (US/UK) or careers-india@arcesium.com (India).
Arcesium is an equal opportunity employer.
Ready to apply?
Apply to Arcesium LLC
Principal Solution Architect -FDSA Tech
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Company Overview
Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.
Arcesium seeks an experienced Solution Architect to join our Client and Partner Development team as a Forward Deployed Solution Architect. As a Forward Deployed Solution Architect, you will bridge the gap between Arcesium platform and clients' business requirements. You will show the customer value quickly and turn insights into scalable and repeatable long-term solutions. Forward Deployed Solution Architects work directly with Arcesium customer stakeholders and Arcesium product teams to solve sophisticated data problems in the investment management businesses.
What You'll Do:
- Guide customer top stakeholders (CTO, CDO) on the best ways to accelerate customer data strategy through Arcesium
- Decompose customer problem into component parts, design scalable solution using platform capabilities as building blocks
- Present solutions to customers verbally as well as written proposals, rich materials and illustrations
- Work with prospective clients to define the scope and success criteria of PoC projects
- Lead various projects including Proof of Concepts, Implementations and beyond
- Manage stakeholder expectations, highlights project risks and mitigations, and lead governance meetings
- Collaborate with Forward Deployed Software Engineers, Forward Deployed Data Strategists and Product teams for project success
- Think critically to suggest improvements to the process, which may reduce costs, drive product innovation and result in increased sales conversion
- Closely work with client developers getting them up to speed on Arcesium’s technical/data architecture, platform overview, hands-on API training, data flow (ingress/egress) across applications
- Present and discuss Arcesium's Technology capabilities in Sales conversations, demos etc.
What You'll Need:
- 8 to 10 years of experience in client facing roles requiring a high degree on consultative and solutioning skills (e.g., client solutions, professional services and implementations, etc.), providing technical solutions and building and driving software development
- Software engineering background, with prior hands-on coding experience (preferred languages: Python, Java, writing medium/complex SQL queries)
- Strong technology acumen, knowledge of engineering process, design knowledge, and architecture intelligence
- Skills cutting across technology and financial domain
- Ability to drive cross-functional medium & large-scale projects, across business and technology domains; stakeholder management across levels is required
- Strong interpersonal skills and experience building strong internal and external relationships
- Strong communication skills, including the ability to be influential and persuasive with stakeholders
- Familiarity with cutting edge cloud solutions and data analysis techniques
Arcesium's Personal Data Privacy Notice for Candidates is linked here.
Recruiting Security
Emails from genuine Arcesium recruiters who are employees of the company will always come from the @arcesium.com domain. In some cases, you may also be contacted by independent search firms engaged to recruit on our behalf; emails from their employees should always come from their firm's applicable domain. We'll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you're contacted by an unexpected third party, please reach out to us at careers@arcesium.com (US/UK) or careers-india@arcesium.com (India).
Arcesium is an equal opportunity employer.
Ready to apply?
Apply to Arcesium LLC
Realize your potential by joining the leading performance-driven advertising company!
As a Treasury Assistant on the Finance Team in our Gurugram, India Office, you’ll play a vital role in supporting the company’s global treasury operations. This role is critical in ensuring effective liquidity management, optimizing cash flow, and mitigating financial risks. The Treasury Assistant will work closely with the Treasurer and other finance functions to execute daily treasury activities, maintain strong banking relationships, and implement best-in-class processes and controls.
To thrive in this role, you'll need:
- Bachelor’s degree in Finance, Economics, Accounting, or related field.
- 3–5 years of experience in corporate treasury, finance, or banking.
- Strong analytical and problem-solving abilities
- Excellent communication and stakeholder management skills
- Proficiency in Excel and familiarity with treasury management systems (TMS)
- Understanding of cash flow, banking operations, and financial instruments
- Strong bureaucratic skills
- Fluent in English
Bonus points if you have:
- Additional APAC language is a plus.
How you’ll make an impact:
As a Treasury Assistant, you’ll bring value by:
- Liquidity Management:
- Monitor and manage the company’s daily cash position, ensuring sufficient liquidity for operations across all regions.
- Cash Flow Forecasting:
- Assist in developing short- and long-term cash flow forecasts, analyzing variances, and improving forecast accuracy.
- Banking Operations:
- Support in opening/closing bank accounts, maintaining signatory lists, and ensuring compliance with internal controls.
- Debt & Investments:
- Assist in managing debt facilities, interest payments, and short-term investment strategies.
- Foreign Exchange (FX) Risk Management:
- Support FX hedging activities and monitor currency exposure.
- SOX Compliance & Reporting:
- Ensure compliance with internal policies and external regulations and prepare treasury-related reports for management.
- Process Improvement:
- Identify and implement process automation and efficiency improvements across treasury functions.
- Treasury Project Support & Development:
- Provide assistance in planning, coordinating, and executing treasury-related projects, including process improvements, system implementations, and automation initiatives.
- Ad-Hoc Treasury Initiatives:
- Support special projects and tasks as needed to enhance treasury operations and drive efficiency across global functions.
- Credit Limit Management:
- Assist in the review and maintenance of customer credit limits, ensuring alignment with company policies and risk appetite.
- Global Collections Management:
- Support the end-to-end global collections process, working closely with regional teams to monitor receivables, improve cash flow, and reduce overdue balances.
- Payments & Controls:
- Oversee large or sensitive payments, ensuring proper authorization and fraud prevention measures are in place.
Why Taboola?
If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:
- Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
- Well-being: Enjoy a range of locally relevant benefits and workplace perks.
- Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
- Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.-
Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
Ready to apply?
Apply to Taboola
08.Senior Technical Program Manager
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About PayPay India
Why India ?
To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated.
OUR VISION IS UNLIMITED
Job Description
PayPay India growth is driving a rapid expansion of PayPay India product teams and the need for a Senior Technical Program Manager to drive more features to deliver and accelerate further growth. PayPay India Private Limited applies different SDLC methodologies to develop our products, continuously tailoring them, aligning the company's strategies to pursue the speed.
A successful candidate will drive the product team's product workup and delivery, as well as foster the advanced agile culture that fits PayPay India speed and scale of the company by establishing a new better PayPay product delivery life cycle.
Main Responsibilities
- Foster Agile methodologies, principles, and practices within the teams.
- Develop and tailor the PayPay SDLC framework aligned with industry Agile best practices and PayPay's strategies.
- Plan and cultivate Agile maturity at the team level and scale it to the divisional level.
- Manage multiple technical projects concurrently, ensuring timely delivery and superior outcomes.
- Monitor the status of the development project, including progress, issues, timelines, and risks. Communicate transparently with stakeholders.
- Coordinate and facilitate daily/weekly meetings with stakeholders.
- Cultivate a collaborative environment that promotes visibility and transparency among teams.
- Provide support in maintaining task management software.
Minimum Qualifications
- Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
- 10+ years of relevant work experience, including 7+ years in a senior technical program management role.
- Proven experience leading complex technical projects, driving organizational transformation initiatives (such as Agile adoption), and applying Agile methodologies (Scrum, Kanban, etc.).
- Proven leadership in large-scale programs or managing multiple complex projects simultaneously.
- Demonstrated success in leading large-scale programs or managing multiple complex projects simultaneously, with a focus on strategic planning and driving organizational goals.
- Strong analytical and problem-solving skills, with the ability to gather data, identify risks, and develop solutions.
- Experience in project planning, resource allocation, risk management, and budgeting.
- Excellent written and verbal communication skills to effectively interact with technical and non-technical stakeholders at all levels.
- Strong interpersonal skills to build relationships, facilitate discussions, and manage teams.
Preferred Qualifications
- Technical adaptability with knowledge of programming languages, platforms, and technologies relevant to the organization.
- Proficiency in using program management tools (Jira, Confluence, etc.) to streamline project execution.
- Experience in the FinTech industry, with knowledge of financial systems, regulations, and security standards.
- Business-level English fluency for effective collaboration in a dynamic environment.
- Agile Expertise Certification in Agile methodologies (CSM, SAFe, PMI-ACP, etc.), demonstrating commitment to continuous improvement and team-based delivery models.
- Strong interest in Pay2 DC Culture
- Leverage AI/LLM-based tools in daily workflows (e.g., code development, reviews, testing, debugging, documentation), while ensuring human oversight, judgment, and accountability drive the final product.
- [Extra requirements depending on the potential team it has been identified]
Remarks
＊Please note that you cannot apply for PayPay (Japan-based jobs) or other positions in parallel or in duplicate.
PayPay 5 senses
- Please refer PayPay 5 senses to learn what we value at work.
Working Conditions
Employment Status
- Full Time
Office Location
- Gurugram (Wework)
※The development center requires you to work in the Gurugram office to establish the strong core team.
Ready to apply?
Apply to PayPay IndiaAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
- Handle cases with complexities with the highest level of service
- Recognize case type/severity and work cases correctly according to your service’s scope, escalating accurately to other teams when appropriate
- Develop a deep understanding of complex workflows and follow them, while still retaining the ownership mentality and skill to question and deviate from the workflow when needed, in collaboration with your management team
- Understand how to summarize user issues and escalate to leadership as needed
- Manage multiple user cases at the same time while remaining efficient, professional and organized
- Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including livechat, social platforms, messaging, and phone.
- Resolve customers issues in a timely manner and be dedicated to provide fast support and efficiency to our operations
- Adapt to your schedule & its potential modifications based on business needs
- Be a team player & support operational success as directed by your Management
- Demonstrate and share best practices with teammates to drive success at the global service level
- Participate in roundtable discussions for upcoming changes and launches
The Difference You Will Make:
- You will look after a variety of Safety concerns for our community, including but not limited to:Personal Safety Threats, Domestic Violence, Suicide or Self Harm, Child Exploitation, Physical Assault and Sexual Misconduct, Drugs activity, Sex Work, Human Trafficking and Abuse of vulnerable population.
- Demonstrate an excellent understanding of how to properly identify threatening and harmful circumstances, empathetic communication, use of good judgment, and quick decision making, with the goal of providing the best support possible for the Survivors and restoring their status quo.
- Adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.
A Typical Day:
- Operational Excellence Competencies
- Shows constant improvements in the quality of work with limited supervision
- Shares regular feedback from the community with the senior stakeholders to improve the quality of our services
- Shares knowledge with less experienced team members
- Shows willingness to take on new projects/assignments
- Communication Competencies
- Understands the importance of visual aids in a successful presentation, and knows how to incorporate them effectively for impact
- Understands when written messages are appropriate and when to choose other forms of communication
- Shares knowledge with less experienced team members Uses effective cross cultural communication
- Analytical Competencies
- Develops a nuanced perspective based on facts and data
- Plans proactively for short to medium term goals
- Provides consistent feedback, updates, and measurements on the progress and achievement of individual goals
- Understands how the key drivers of the team relate to each other and how their decision making process impacts the function's key objectives
- Self & Interpersonal Competencies
- Shows awareness of individual's strengths, blind spots and areas of development
- Perseveres to find the goals deeper Why' behind policies, processes, and workflows
- Keeps team objectives community above individual aspirations
- Embraces challenges that require new skills and knowledge
- Recognizes conflicts and seeks support to resolve difficult situations
- Pushes oneself towards the best possible outcomes for the Airbnb community
- Maintains composure in crisis situations
Your Expertise
- Your background & experience
- 4+ years of relevant experience in customer service, mediation, emergency services, Trust & Safety operations, or a similar role operating in a contact center environment making calls and handling customer/client contacts
- Graduation is a must from any AICTE recognised university.
- Hospitality experience is a plus, in particular working for technology platforms.
- Ability to work weekend days and public holidays required, as well as evening shifts.Your schedule can change to meet business needs
- Ability to work in a high-pressure environment interacting with sensitive, confidential, and potentially traumatic imagery, conversations, and other materials
- Your skills & expertise
- Excellent interpersonal and communication skills, both written and spoken, including conflict resolution.
- Ownership mentality and business mindset, with ability to drive work forward even in ambiguous situations
- Ability to manage your own time, plan, prioritize and organize tasks, and to work within prescribed schedules including breaks, lunches, and training time
- Language proficiency in English
- Ability to understand and execute policies & procedures
- Ability to maintain confidentiality during investigation
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.
Ready to apply?
Apply to Airbnb
About Turing
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelerates frontier research with high-quality data, specialized talent, and training pipelines that advance thinking, reasoning, coding, multimodality, and STEM. For enterprises, Turing builds proprietary intelligence systems that integrate AI into mission-critical workflows, unlock transformative outcomes, and drive lasting competitive advantage.
Recognized by Forbes, The Information, and Fast Company among the world’s top innovators, Turing’s leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech, and MIT. Learn more at www.turing.com
About Turing:
Based in Palo Alto, California, Turing is one of the world's fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior , multimodality, multilingualism, STEM and frontier knowledge; and leveraging that expertise to build real-world AI systems that solve mission-critical priorities for Fortune 500 companies and government institutions. Turing has received numerous awards, including Forbes's "One of America's Best Startup Employers," #1 on The Information's annual list of "Most Promising B2B Companies," and Fast Company's annual list of the "World's Most Innovative Companies." Turing's leadership team includes AI technologists from industry giants Meta, Google, Microsoft, Apple, Amazon, Twitter, McKinsey, Bain, Stanford, Caltech, and MIT. For more information on Turing, visit www.turing.com. For information on upcoming Turing AGI Icons events, visit go.turing.com/agi-icons.
About the role:
Turing is looking for people with GenAI experience to join us in solving business problems for our Fortune 500 customers. You will be a key member of the Turing Intelligence delivery organization and part of a GenAI project. You will be required to lead a team of other Turing engineers across different skill sets. In the past, the Turing GenAI delivery organization has implemented industry leading multi-agent LLM systems and LLM deployments for major enterprises.
Required skills:
- 12+ years of professional experience in software engineers and building applications/systems
- 2+ years of hands-on experience in how LLMs work & Generative AI (LLM) techniques particularly multi-agent systems.
- Expert proficiency in programming skills in Python, Langgraph and SQL is a must.
- Expert in architecting GenAI applications/systems using various frameworks & cloud services
- Expert proficiency in using AI tools like claude code, codex, cursor, windsurf and the likes.
- Expert proficiency in AI observability & evaluation tools like Langsmith, Langfuse or similar
- Good proficiency in using various cloud services from Azure, GCP, or AWS for building the GenAI applications
- Experience in driving the engineering team toward a technical roadmap.
- Excellent communication skills to effectively collaborate with business SMEs
Roles & Responsibilities:
- Solutioning & Lead
- Build the technical roadmap given a business requirement and own the delivery of the same.
- Lead the engineering team toward a technical roadmap and ensure timely execution of the roadmap to achieve customer satisfaction.
- Design robust multi-agent architectures including supervisor-router patterns with dynamic sub-agent routing and stopping conditions
- Mentoring and guidance: Provide technical leadership and knowledge-sharing to the engineering team, fostering best practices in machine learning and large language model development.
- Hands-on skills
- Develop LLM-based solutions: Lead the design, training, fine-tuning, and deployment of large language models, leveraging techniques like retrieval-augmented generation (RAG) and multi-agent based architectures.
- Build and maintain agent evaluation pipelines, including offline eval datasets, LLM-as-judge, and CI-integrated eval runs
- Codebase ownership: Build & maintain high-quality, efficient code in Python (using frameworks like LangChain/LangGraph) and SQL, focusing on reusable components, scalability, and performance best practices.
- Cloud integration: Deployment of GenAI applications on cloud platforms (Azure, GCP, or AWS), optimizing resource usage and ensuring robust CI/CD processes.
- Cross-functional collaboration: Work closely with product owners, data scientists, and business SMEs to define project requirements, translate technical details, and deliver impactful AI products.
Values
- We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
- We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection
- We are Al forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
- Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
- Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
- Competitive compensation
- Flexible working hours
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review Turing's GDPR notice here.
Ready to apply?
Apply to TuringPrincipal Forward Deployed AI Engineer
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About Turing
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelerates frontier research with high-quality data, specialized talent, and training pipelines that advance thinking, reasoning, coding, multimodality, and STEM. For enterprises, Turing builds proprietary intelligence systems that integrate AI into mission-critical workflows, unlock transformative outcomes, and drive lasting competitive advantage.
Recognized by Forbes, The Information, and Fast Company among the world’s top innovators, Turing’s leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech, and MIT. Learn more at www.turing.com
About the role:
Turing is looking for people with LLM experience to join us in solving business problems for our Fortune 500 customers. You will be a key member of the Turing GenAI delivery organization and part of a GenAI project. You will be required to work with a team of other Turing engineers across different skill sets. In the past, the Turing GenAI delivery organization has implemented industry leading multi-agent LLM systems, RAG systems, and Open Source LLM deployments for major enterprises.
Required skills
- 8 + years of professional, hands-on engineering experience, including 4–6+ years specializing in building and deploying AI/ML models and systems.
- 1+ year of experience in developing Generative AI (LLM) applications using techniques like prompt engineering, RAG, and/or agents.
- Expert in architecting GenAI applications/systems using various frameworks & cloud services
- Good proficiency in using various cloud services from Azure, GCP, or AWS for building the GenAI applications
- Expert proficiency in programming skills in Python, Langchain/Langgraph and SQL is a must.
- Experience in driving the engineering team toward a technical roadmap.
- Excellent communication skills to effectively collaborate with business SMEs
Roles & Responsibilities
- Build the technical roadmap given a business requirement and own the delivery of the same.
- Lead the engineering team toward a technical roadmap and ensure timely execution of the roadmap to achieve customer satisfaction.
- Develop and optimize LLM-based solutions: Lead the design, training, fine-tuning, and deployment of large language models, leveraging techniques like prompt engineering, retrieval-augmented generation (RAG), and agent-based architectures.
- Codebase ownership: Maintain high-quality, efficient code in Python (using frameworks like LangChain/LangGraph) and SQL, focusing on reusable components, scalability, and performance best practices.
- Cloud integration: Aide in deployment of GenAI applications on cloud platforms (Azure, GCP, or AWS), optimizing resource usage and ensuring robust CI/CD processes.
- Cross-functional collaboration: Work closely with product owners, data scientists, and business SMEs to define project requirements, translate technical details, and deliver impactful AI products.
- Mentoring and guidance: Provide technical leadership and knowledge-sharing to the engineering team, fostering best practices in machine learning and large language model development.
- Continuous innovation: Stay abreast of the latest advancements in LLM research and generative AI, proposing and experimenting with emerging techniques to drive ongoing improvements in model performance.
Education
- Bachelor's, Master's, or Ph.D. in Computer Science, Engineering, or a related technical field.
Values
- We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
- We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection
- We are Al forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
- Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
- Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
- Competitive compensation
- Flexible working hours
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review Turing's GDPR notice here.
Ready to apply?
Apply to Turing
Account Manager – Communications Analytics
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Who we are:
Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.
WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com
For more information visit bursonglobal.com and follow us on LinkedIn and Instagram.
More about the role:
Burson India seeks a data-driven professional in Gurgaon location who can bridge the gap between traditional and social media to provide a holistic view of a brand’s standing. As an Account Manager within the Analytics team, you will be a key driver in redefining reputation as a competitive advantage for our clients. Your mission is to transform raw data into actionable insights that shape high-level communication strategies and innovative content marketing. You will act as an internal consultant, educating nuclear teams on fresh measurement methods and ensuring our global and domestic clients stay ahead of market trends.
What you'll do:
Data Management & Strategic Analysis
- Insight Generation: Analyze quantitative and qualitative PR and social media data to optimize brand strategy and identify target audience behaviors.
- Strategic Reporting: Develop and implement data collection systems and statistical techniques to provide ongoing, intuitive reports for domestic and global stakeholders.
- Competitive Intelligence: Conduct listening studies to identify brand differentiators and monitor consumer conversations to capitalize on opportunities or mitigate potential crises.
- System Optimization: Acquire data from primary and secondary sources, maintaining robust databases and optimizing statistical efficiency and quality.
Innovation & Vendor Management
- Tool Ecosystem: Create and manage an analytics ecosystem for the Newsroom, integrating existing platforms with new, cutting-edge tools.
- Partner Evaluation: Vet software vendors and digital partners to ensure the firm’s analytics capabilities remain industry-leading.
- Trend Monitoring: Stay at the forefront of PR best practices and social media technology, acting as an early adopter to benefit client portfolios.
Leadership & Operations
- Work Management: Set clear objectives, monitor progress, and provide constructive feedback on team results.
- Priority Setting: Focus team resources on critical goals, eliminating roadblocks to ensure high-quality delivery.
- Client Relationship: Act with a "customer-first" mindset, building trust by using data-driven feedback to improve products and services.
Experience that contributes to success:
Required Experience
- Industry Tenure: Minimum of 4 years of proven experience in the Analytics industry, specifically as a Communications Analysts.
- Technical Proficiency: Strong knowledge of statistics and hands-on experience using statistical packages to analyze large datasets.
- Tool Adaptability: Demonstrated ability to master various software tools for measurement, social listening, and boolean queries.
Key Skill Set
- Analytical Rigor: Exceptional ability to collect, organize, and disseminate significant amounts of information with meticulous attention to detail and accuracy.
- Communication: Excellent written and verbal communication skills, with the ability to present complex findings clearly to non-technical stakeholders.
- Creative Problem Solving: A knack for "connecting the dots" between unrelated notions and contributing original ideas during brainstorming sessions.
You belong at Burson:
Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.
At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Ready to apply?
Apply to Burson
AI Native Marketing Lead
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About Shubhashray Housing
Shubhashray Housing is a mission driven company focused on addressing the affordable housing needs of low-income families. It is a professionally run, debt free company with over 175 employees and projects across 9 locations in NCR, Gujarat and Rajasthan. Please watch https://youtu.be/Rd8cLpBq5NU?si=20docIOdNzXgFF4Land https://shubhashray.com/about-us/to know more about its impact.
Our Culture
We maintain the highest standards of integrity with all stakeholders and partners: our customers, employees, contractors and our site workmen. We take pride in enhancing our customers’ lives even after we have handed over the homes. We have zero tolerance for politicking. We like low-ego and conscientious people whose life mission is to constantly learn. We practice a culture that rewards initiative, a low-cost mindset and deliverability, with little regard for hierarchy or centralisation.
If you have the right mix of intelligence, passion and high integrity needed to help us accomplish our goals, we strongly encourage you to apply.
Why Join Us
a. Great Place to Work: Shubhashray Housing India was certified as a "Great Place to Work," offering a dynamic and supportive work environment.
b. Growth Opportunities: We offer a steep learning curve in a fast-growing company that encourages independent decision-making.
c. Mission-Driven: Be part of a mission driven, high energy team to provide efficient housing solutions while enhancing customers' lives.
Job Title: AI Native Marketing Lead
We are looking for a marketing leader to own digital marketing and branding end to end for our business.
This role is for someone who understands both performance and brand. Someone with strong creative judgement, sharp commercial instinct, and the ability to use AI deeply not just to automate tasks, but to build a marketing engine that gets smarter, faster, and more effective over time.
This person will own the full system: lead generation, content, funnel conversion, CRM journeys, reporting, brand communication, and marketing operations. The goal is simple improve lead quality, increase conversion, strengthen trust, and make marketing more scalable with less manual dependency.We care strongly about truth-based marketing. That means no inflated claims, no artificial urgency, and no empty branding language. We want clear positioning, honest communication, and marketing that reflects the actual strength of the product.
What you will own
- End-to-end digital marketing across paid media, organic, social, website, landing pages, CRM, remarketing, and content.
- Brand communication across channels, with consistency in voice, visual quality, and trust.
- AI-enabled systems for campaign optimization, creative testing, lead scoring, reporting, segmentation, and faster execution.
- The link between marketing and sales: better lead quality, better nurturing, better conversion.
What we are looking for
- Strong hands-on experience in digital marketing and brand building.
- Ability to combine creative taste with analytical rigor.
- Strong understanding of funnels, paid media, CRM, content, and conversion.
- A systems mindset: able to build processes that improve with data and feedback.
- Proven ability to use AI to improve output, speed, learning, and results.
- High ownership and low drama; someone who likes building, testing, fixing, and raising the bar.
Good signs
- Experience in real estate or another high-consideration category.
- Strong judgment on what feels premium, credible, and persuasive.
- Comfort working directly with founders and cross-functional teams.
- Ability to manage agencies and internal execution without losing quality.
What success looks like
- Better lead quality.
- Lower waste in marketing spend.
- Faster and better creative output.
- Stronger brand consistency and trust.
- A marketing system that keeps improving, instead of depending on constant manual intervention.
Ready to apply?
Apply to Shubhashray Housing India
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Role Summary
We are seeking an experienced and hands-on leader to manage our DevOps Engineering team. As a Manager, you will be responsible for the day-to-day success, operational excellence, and career growth of the engineers who maintain our critical CI/CD and Infrastructure as Code (IaC) toolchain.
Following established operational policies, you will lead your team in administering our core DevOps platforms, including Jenkins, Artifactory, HashiCorp Vault, and Terraform Enterprise on AWS. This role is ideal for a customer-centric leader who excels at meeting schedules, guiding technical experts, and ensuring the stability and performance of essential engineering services.
Key Responsibilities
- Team Leadership & Development: Manage the daily activities and performance of the DevOps Engineering team. Work with employees to set clear contribution goals, provide regular feedback, and create an environment that fosters development and career growth.
- Operational Excellence: Oversee the administration, maintenance, and availability of the DevOps toolchain. Develop and manage schedules and performance requirements to ensure platform uptime and reliability.
- Tactical Execution & Support: Act as the primary point of escalation for the team, providing guidance on complex troubleshooting for CI/CD pipelines, secrets management, and infrastructure issues. Ensure the team provides timely and effective support to our internal engineering customers.
- Process Improvement: Recommend and establish procedures that improve team efficiency and service quality. Follow and enforce operational policies, ensuring the team adheres to best practices for security, upgrades, and incident response.
- Stakeholder Collaboration: Interact frequently with functional peer group managers and internal customers. Lead cooperative efforts among team members and cross-functional partners to resolve issues and deliver on project goals.
Required Skills
Experience: Typically requires a minimum of 5-8+ years of related experience in a DevOps, SRE, or Platform Engineering environment, with demonstrated experience leading projects or mentoring team members.
- Technical Knowledge:
- Strong understanding of DevOps principles and the administration of CI/CD toolchains (e.g., Jenkins, Artifactory, GitHub, Vault, Terraform).
- Solid experience with AWS infrastructure management and Infrastructure as Code (IaC) concepts.
- Proven ability to diagnose and guide teams through complex technical issues across distributed systems.
- Familiarity with scripting, automation, and modern operational best practices.
- Management & Soft Skills:
- A customer-centric approach with a passion for enabling engineering productivity and success.
- Excellent ability to manage schedules, set performance requirements, and use resources effectively to meet goals.
- Strong communication skills for interacting with employees, peers, and internal customers.
- Proven ability to lead cooperative efforts and foster a collaborative team environment.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Team Description
Join the Platform Experience team, a core group within our GPTO Engineering organization, where you will report to the Director of Engineering. Our team is on a mission to provide the unshakeable foundation of trust, security, and scale for the entire Anaplan ecosystem. We empower our internal developers and external partners to build with speed and confidence.
Your Impact
- Lead the technical vision and execution for quality assurance across our Platform Experience, spanning Product Security, Platform Management, and Data Integration.
- Architect, design, and build the next generation of highly available, secure, and scalable testing frameworks and strategies that ensure the robustness and reliability of our platform's backbone services.
- Collaborate with architects and Product Partners to align quality assurance implementation patterns with long-term direction, applying a product mindset to ensure platform quality solutions meet business and customer needs.
- Set the standard for QA engineering excellence through hands-on leadership in test automation architecture, insightful quality design, and strategic guidance across our backend technology stack (Java, Kotlin, Go, .NET).
- Mentor QA engineers and software engineers across teams through test design input, automation framework reviews, and best practice sharing for quality.
- Champion innovation in performance testing, security testing, tooling, and overall platform quality features.
- Drive technical planning for quality initiatives, shape our long-term quality strategy, and lead critical incident retrospectives from a quality perspective to ensure continuous improvement.
Your Qualifications
- A seasoned QA professional with 12+ years of experience building, testing, and scaling complex platform, infrastructure, or data-centric systems.
- Deep, hands-on expertise in designing, developing, and implementing advanced test automation frameworks for modern back-end applications (Java/J2EE, Kotlin, Go, .NET) and distributed systems using RESTful APIs and event-driven patterns.
- Extensive experience with K8s, public and private cloud; multi-region, multi-tenant topologies from a quality assurance perspective.
- Proven experience with CI/CD, GitOps, and high-velocity release workflows, with a strong focus on integrating and automating quality gates throughout the pipeline.
- Strong cross-functional collaboration and communication skills, with a track record of influencing engineering and product strategy to embed quality practices at every stage.
Preferred Skills
- Proven experience influencing architecture and platform quality strategy.
- Passion for technical mentorship and elevating engineering and QA culture.
- Experience scaling quality efforts under high throughput demands and complex system interactions.
- Ability to drive sustainable quality delivery without sacrificing engineering velocity.
• • Comfortable navigating globally distributed teams and asynchronous collaboration in a senior quality leadership role.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Team Description
The Enterprise Experience team is responsible for all aspects of the end-user interface at Anaplan. This includes planning templates, analytical grids, pixel-perfect reporting and interactive dashboards. The product areas we deliver are foundational and are touched by every customer and used in every Application and implementation. Reporting to the Director, Product Management for Enterprise Experience, this person will be based in our India office in Gurugram, and will be instrumental in the execution of our product and company strategy
Your Impact:
- Help define and evolve the direction for Anaplan’s Enterprise Experience, specifically Anaplan’s Excel Add In.
- Drive the product roadmap in partnership with engineering, ensuring delivery of high-impact capabilities for our customers.
- Develop specifications, standards, and design principles for a consistent user experience.
- Engage with customers and Anaplan CoEs to foster relationships and assimilate feedback and improvement opportunities into roadmap.
- Support cross-functional alignment across engineering, product, and strategy teams.
- Drive end-to-end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences.
Your Qualifications:
- Experience as a Product Manager in a B2B SaaS or enterprise software environment.
- Ability to define and manage complex product roadmaps and technical requirements.
- Excellent Microsoft Excel skills.
- Proven experience with reporting and analytics tools, and a good understanding of business reporting requirements.
- Experience collaborating closely with engineering teams in an Agile environment.
- Excellent communication, documentation, and stakeholder management skills.
- Strategic thinker with the ability to translate vision into execution.
- Any experience with multidimensional databases would be an advantage.
This is a high-impact opportunity for the right candidate to shape the future of Anaplan’s Excel extension for new and existing customers.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanProduct Manager - Solution Testing Framework, (Modelling & Applications Platform)
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At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Anaplan is looking for a passionate and visionary Seasoned Product Manager to own the creation and execution of a new automated testing platform capability. This is a new role that offers a unique opportunity for the successful candidate to envision, develop, and implement a framework from the ground up.
This person will be instrumental in providing the ownership, vision and delivery of a testing framework integrated into the Anaplan platform. It will be designed to enable business-owned automated testing of end to end functionality and performance of Anaplan applications, including both internal and partner-built solutions.
The ideal candidate will have a strong background in product management combined with sound technical knowledge of software testing processes and standard industry practices.
Core Responsibilities
- Define and drive the vision, strategy, backlog and roadmap for the Anaplan Solution Testing Framework.
- Take ownership of the framework's development and implementation, from initial concept to a fully operational service.
- Work with Product leadership and Engineering teams on roadmap and capacity planning to ensure successful delivery.
- Manage key stakeholders across the business to ensure alignment and support for the testing framework initiative.
- Understand the market and our customers, serving as the voice of the customer for all testing-related needs to ensure a customer-centric and business-owned outcome.
- Drive end-to-end experiences by writing detailed user stories with clear acceptance criteria and working with engineering to deliver a high-quality framework.
- Create comprehensive enablement materials, including technical documentation, support guides, and training videos.
- Effectively collaborate across global teams to create alignment between engineering teams and other product stakeholders.
- Meet with customers, internal users, and partners to communicate the testing framework's vision, roadmap, and value proposition.
Requirements
- Proven experience working as a Product Manager in a technology-driven environment, preferably with experience in SaaS or enterprise software companies.
- Proven technical knowledge of software testing processes, automated testing of functionality, configuration, concurrency and performance.
- Demonstrated experience in stakeholder management with excellent communication and leadership skills.
- Strong understanding of the product management lifecycle, from discovery and ideation to launching new products.
- Ability to translate complex user needs into actionable product requirements and a compelling product roadmap.
- Experience working in an Agile development environment and familiarity with tools like Jira and Confluence.
- Excellent organizational skills and experience managing projects with multiple stakeholders to ensure successful delivery.
- Highly analytical with the ability to troubleshoot issues quickly and move easily between high-level strategy and low-level details.
- A self-starter with the ability to work autonomously in a fast-paced, quickly changing environment.
- Excellent verbal and written communication skills to work effectively with cross-functional and global teams.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Team Description
The Enterprise Experience team is responsible for all aspects of the end-user interface at Anaplan. This includes planning templates, analytical grids, pixel-perfect reporting, planning process orchestration and automation, and interactive dashboards. The product areas we deliver are foundational, enriched with AI, and are touched by every customer, and used in every Application and implementation. Reporting to the Director, Product Management for Enterprise Experience, this person will be based in our India office in Gurugram and will be instrumental in the execution of our product and company strategy.
Your Impact:
- Help define and evolve the direction for Anaplan’s Enterprise Experience specifically around Anaplan’s Workflow offering.
- Drive the product roadmap in partnership with engineering, ensuring delivery of high-impact capabilities for our customers.
- Develop specifications, standards, and design principles for a consistent user experience.
- Engage with customers and Anaplan CoEs to foster relationships and assimilate feedback and improvement opportunities into roadmap.
- Support cross-functional alignment across engineering, product, and strategy teams.
- Drive end-to-end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences.
Your Qualifications:
- Experience as a Product Manager in a B2B SaaS or enterprise software environment.
- Ability to define and manage complex product roadmaps and technical requirements.
- Experience collaborating closely with engineering teams in an Agile environment.
- Excellent communication, documentation, and stakeholder management skills.
- Strategic thinker with the ability to translate vision into execution.
- Experience in Workflow business process tools such as Temporal or Workato would be highly desirable.
- Any Anaplan or multi-dimensional modelling experience would also be highly desirable.
This is a high-impact opportunity for the right candidate to shape the future of Anaplan’s Workflow capabilities for new and existing customers.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Anaplan is looking for a Salesforce business Analyst, to join our Information Technology team, who will support our AMER, EMEA and APAC region as well as support run the business activities globally.
As a part of Go-to market IT team, you will be working very closely with stakeholders from various functions like Sales Operations, Marketing Operations, Customer Care and Customer Success. You will also support day to day tasks around Salesforce & other integrating tools when it comes to supporting the business.
What you’ll do
GTM Systems & Solution Design ( Lead to Cash Architecture)
- Translate business needs into scalable system designs across the GTM stack
- Establish design principles, guardrails, and scalable patterns across systems
- Own solution architecture across:
- Salesforce Sales Cloud
- CPQ (product catalog, pricing, bundling)
- Customer Success (e.g., Gainsight)
- Marketing automation (e.g., Marketo, leandata,Outreach,LinkedInNavigator)
- Integrations with ERP/Billing systems
- Drive process standardization and simplification across tools
- Anticipate downstream impact across systems before implementation
- Act as the single-threaded owner of Lead-to-Cash across the GTM systems landscape (Salesforce, CPQ, Gainsight, Marketo, integrations, and downstream systems)
- Ensure alignment across Sales, Presales, Deal Desk, Customer Success, Finance, and Partnerships
- Identify and close gaps between strategy (pricing, packaging) and execution (systems, workflows)
- Lead requirements gathering, process mapping, and gap analysis
- Convert business problems into:
- Clear user stories
- Functional & technical specifications
- Challenge stakeholders to refine unclear or suboptimal requirements
- Hands on Salesforce objects, flows, validation rules, layouts
- CPQ configuration (products, pricing rules, discounting, bundles)
- Basic Lightning components (LWC exposure preferred, not heavy dev)
- Reports, dashboards, and data models
- Troubleshoot issues across systems and integrations
- Coordinate cross-functional stakeholders for UAT execution
- Defect tracking and prioritization
- Business validation and signoffs
- Drive release readiness, rollout, and adoption
Operational Excellence & Continuous Improvement
- Own intake and prioritization framework for GTM enhancements
- Improve:
- Data quality
- Process compliance
- System adoption
What you bring
- 6–10+ years in Salesforce ecosystem (Sales Cloud + CPQ)
- Proven experience owning end-to-end Lead-to-Cash lifecycle
- Ability to operate as:
- Strategic thinker (architect mindset) AND
- Hands-on executor (configuration + testing)
- Strong experience in UAT planning, execution, and release governance
- Deep understanding of:
- CPQ complexity (pricing rules, bundles, approvals)
- Sales processes (pipeline, forecasting, deal desk)
- Pricing & packaging strategies
- Customer lifecycle (acquire → expand → renew)
- Familiarity with:
- Gainsight (or CS platforms)
- Marketo (or marketing automation)
- Experience with tools like:
- LinkedIn Sales Navigator
- ZoomInfo
- Exposure to AI/automation in GTM systems is a strong plus
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Team Description
As part of the ADO Platform Enablement team under GPTO Engineering, you’ll report to the Sr. Director Engineering. This team is accountable for shaping enterprise data architecture, enabling high-performance AI-driven workloads, and acting as a technical bridge between engineering and architecture.
Your Impact
Team Leadership & Development
- Build, mentor, and scale a high-performing engineering team based on actual demand and delivery needs
- Provide hands-on coaching and guidance to Principal Engineers and team members, fostering technical excellence and career growth
- Quickly establish trust with team members, peers, and stakeholders through authentic engagement and delivery
- Champion engineering culture that balances pragmatic delivery with sustainable practices
Delivery Excellence
- Drive fast-paced, continuous delivery practices—leading the transformation from monthly to daily release cycles
- Balance process rigor with delivery velocity; know when documentation adds value and when it creates friction
- Apply and evangelize proper use of DORA metrics to measure and improve team performance
- Ensure platform capabilities for data processing, AI, and developer acceleration ship reliably and on schedule
- Take ownership of delivery outcomes; work proactively with Product Management without waiting for perfect requirements
Technical Strategy & Collaboration
- Partner closely with architects to align implementation patterns with long-term technical direction
- Create clear, compelling strategy papers, roadmaps, and presentations for technical and executive audiences
- Collaborate across globally distributed teams with awareness of time zone considerations and asynchronous work patterns
- Guide teams in embedding AI/ML features—prompt engineering, model inference, feature pipelines—into platform services
- Contribute to technical planning, architecture decisions, and incident retrospectives
Platform & Product Mindset
- Apply product thinking to platform solutions, ensuring they meet real business and customer needs
- Champion innovation in performance, tooling, and platform capabilities
- Oversee design and delivery of full stack solutions spanning React, Java, and Python
- Facilitate cross-functional collaboration across engineering, product, and architecture
Your Qualifications
Leadership & Management
- 10+ years of software engineering experience with 5+ years in engineering management or technical leadership
- Proven track record managing teams through significant process transformations (e.g., monthly to daily releases)
- Experience managing both technical leads/Principal Engineers and individual contributors
- Demonstrated ability to scale teams thoughtfully based on demand, not politics
Technical Depth
- Strong software development background with hands-on experience in platform, infrastructure, or data-centric environments
- Deep expertise in event-driven architectures, streaming technologies (e.g. Apache Kafka, Flink, and/or Pulsar)
- Proficiency across full stack technologies (Java, .Net, React) with ability to guide technical decisions
- Knowledge of hybrid/cloud-agnostic infrastructure, CI/CD, GitOps, and continuous delivery workflows
Delivery & Process
- Pragmatic approach to balancing process, documentation, and speed of delivery
- Deep understanding of DORA metrics and their proper application to drive improvement
- Experience leading high-velocity engineering organizations with daily release cadence
- Skilled at change management and cultural transformation in engineering teams
Communication & Collaboration
- Exceptional communication skills—written and verbal—with ability to influence across all levels
- Experienced creating executive-level strategy documents, roadmaps, and presentations
- Comfortable working with globally distributed teams across multiple timezones
- Strong collaborative partnership with Product Management; proactive problem-solving mindset
Preferred Skills
- Track record of building trust rapidly in new environments
- Passion for technical mentorship and elevating team capabilities
- Experience scaling systems and teams under high throughput demands
- Ability to navigate ambiguity and drive delivery without perfect information
- Comfort with asynchronous collaboration and remote team dynamics
- Experience in hybrid engineering-management roles (player-coach background)
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Anaplan is looking for a passionate Senior Product Manager to help drive the development of our next generation Planning and Decision Excellence platform. This person will be based in India and be instrumental in the execution of our product strategy, with data-driven and customer-oriented focus. The role will focus on the 3rd Party Integration (Informatica, Mulesoft, PowerBI etc) areas of the Anaplan Platform.
Applicants should have a Product Management background and ideally relevant experience with Anaplan or other equivalent data integration solutions. Applicants would bring experience working with engineering teams to deliver products and solutions to the market, they would have to demonstrate that they will be able to learn a new market and understand the needs of our customers related to all things planning, modelling and analytics.
CORE RESPONSIBILITIES
- Work with the existing product team to define and drive the vision and roadmap for Anaplan’s data integration solutions for third-party tools such as Informatica, Mulesoft, PowerBI.
- Understand the market for Enterprise Software in general and Anaplan specifically. Be the voice of the customer while understanding the competitive Landscape. Be able to define and segment users of the Anaplan platform qualitatively and quantitatively.
- Work with the Product leadership, UX, Engineering and other cross-functional teams on roadmap and capacity planning
- Drive end-to-end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences.
- Creating enablement material including technical & support documents, and video walk throughs.
- Effectively collaborate across global teams to create alignment between engineering teams and other product stakeholders.
- Train sales, customer success and support on new features and messaging.
- Work closely with engineering teams to execute on day-to-day development.
- Meet with customers, users, prospects, and partners to communicate Anaplan’s product vision, product roadmap, and competitive differentiation.
REQUIREMENTS
- Proven experience working as a Product Manager in a technology-driven environment, preferably with experience in SaaS or enterprise software companies.
- Strong understanding of data management solutions for Enterprise customers.
- Prior experience in Informatica, Mulesoft, PowerBI or ETL tools.
- Domain knowledge of Anaplan or other planning solutions.
- Strong understanding of the product management lifecycle and launching new products
- Proficiency in gathering and analysing market and customer insights.
- Ability to translate customer needs into actionable product requirements.
- Experience working in an Agile development environment and familiarity with tools like Jira, Confluence, etc.
- Experience in creating and managing product roadmaps.
- Experience in creating enablement documentation including technical & support style documents
- Highly analytical and able to troubleshoot issues quickly; candidates should be able to go from high level to low level very easily
- Excellent verbal and written communication skills to work effectively with cross-functional teams
- Team player with the ability to work autonomously
- Able and willing to work in a fast paced, quickly changing environment
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Senior Product Manager – Administration and Permission Management
Anaplan is looking for a passionate Senior Product Manager to help drive the development of our next generation Planning and Decision Excellence platform. This person will be based in India and be instrumental in the execution of our product strategy, with data-driven and customer-oriented focus. The role will focus on the Administration and Permission Management areas of the Anaplan Platform.
Applicants should have a Product Management background and ideally relevant experience with Anaplan or other equivalent solutions. Applicants would bring experience working with engineering teams to deliver products and solutions to the market, they would have to demonstrate that they will be able to learn a new market and understand the needs of our customers related to all things planning, modelling and analytics.
CORE RESPONSIBILITIES
- Work with the existing product team to define and drive the vision and roadmap for Anaplan’s Administration and Permissions Management framework.
- Understand the market for Enterprise Software in general and Anaplan specifically. Be the voice of the customer while understanding the competitive Landscape. Be able to define and segment users of the Anaplan platform qualitatively and quantitatively.
- Work with the Product leadership, UX, Engineering and other cross-functional teams on roadmap and capacity planning
- Drive end-to-end experiences: writing user stories with clear acceptance criteria, working with UX to create prototypes for usability testing and research, working with engineering, documentation, support, and marketing to deliver quality experiences.
- Creating enablement material including technical & support documents, and video walk throughs.
- Effectively collaborate across global teams to create alignment between engineering teams and other product stakeholders.
- Train sales, customer success and support on new features and messaging.
- Work closely with engineering teams to execute on day-to-day development.
- Meet with customers, users, prospects, and partners to communicate Anaplan’s product vision, product roadmap, and competitive differentiation.
REQUIREMENTS
- Proven experience working as a Product Manager in a technology-driven environment, preferably with experience in SaaS or enterprise software companies.
- Strong understanding of IT Governance, Separation of Duties, and the expectations of Enterprise IT and Security Teams with respect to SAAS Platforms.
- Understanding of authentication and authorization practices in Enterprise IT (e.g. RBAC, Service Users, SSO, SAML, SCIM).
- Strong understanding of typical API usage patterns within Enterprise IT
- Domain knowledge of Anaplan solutions
- Strong understanding of the product management lifecycle and launching new products
- Proficiency in gathering and analysing market and customer insights.
- Ability to translate customer needs into actionable product requirements.
- Experience working in an Agile development environment and familiarity with tools like Jira, Confluence, etc.
- Excellent leadership skills – understand how to balance inputs, lead teams, prioritise, and make data-driven decisions
- Experience in creating and managing product roadmaps.
- Experience in creating enablement documentation including technical & support style documents
- Excellent organizational skills and experience in managing projects with multiple stakeholders to ensure successful product delivery
- Highly analytical and able to troubleshoot issues quickly; candidates should be able to go from high level to low level very easily
- Excellent verbal and written communication skills to work effectively with cross-functional teams
- Team player with the ability to work autonomously
- Able and willing to work in a fast paced, quickly changing environment
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
As a Senior Release Manager, you will be the central orchestrator for delivering value to our customers, acting as a critical bridge between Engineering, Ops, and Customer Care. Your primary impact will be to ensure a smooth, predictable, and efficient release process for all software and infrastructure changes. You will achieve this by:
- Driving Release Strategy and Execution:You will partner directly with engineering teams to plan, coordinate, and execute the delivery of new features and updates. Your role is to manage the entire release lifecycle, from initial planning and risk assessment to final deployment and communication.
- Enhancing Visibility and Decision-Making:You will provide crucial insights to the business by developing and maintaining dashboards in Jira and Confluence and tracking key metrics that align to business outcomes. Your ability to use data to drive decisions will ensure stakeholders have a clear view of release progress and potential risks.
- Championing Agile and Process Improvement:You will be a key driver of our Agile culture, constantly improving our release processes, practices, and tooling. By defining and rolling out common approaches and leveraging your experience with scaled agile frameworks, you will make it simpler for teams to deliver high-quality software efficiently.
Your Qualifications:
Essential
- Extensive commercial experience as a Release Engineer or Release Manager within a software engineering environment.
- Strong history of using data to track metrics and drive decision-making.
- Demonstrated experience with software delivery, including continuous integration and delivery (CI/CD) pipelines.
- Proven experience implementing and working within a scaled framework for agile development.
- Strong leadership and change management skills, with the ability to lead via influence in a cross-functional setting and manage the rollout of new processes.
Key Skills & Technologies
- Excellent communication skills, especially in translating technical concepts for diverse audiences.
- Expertise with Jira(including Advanced Roadmaps), Confluence, and CI/CD tools like Jenkins and Harness.
- Familiarity with cloud environments such as Google Cloud (GCP)and AWS.
Desirable
- A background in DevOps.
- Proficiency with scripting languages.
- Experience with data visualization tools like PowerBI.
- Knowledge of Splunk and GitHub.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
As a Service Manager at Anaplan, you will be a pivotal member of a cross-functional engineering team, ensuring the stability and resilience of our business-critical platform.
Your primary impact will be driving operational excellence by:
- Leading Incident Management:You will command the end-to-end incident management lifecycle. This includes assessing and triaging technical events, managing communications during critical outages, and leading post-incident reviews (PIRs) to establish the root cause and prevent recurrence. This role includes participation in a 24/7/365 on-call rotation.
- Driving Proactive Improvement:You will move beyond reactive fixes by defining, documenting, and refining core service management processes based on ITIL/ITSM principles. By analyzing operational data for trends, you will proactively detect and prevent future problems, build a knowledge-sharing environment, and create service improvement plans.
- Serving as a Key Liaison:You will act as a crucial communication bridge between technical engineering teams, customer success departments, leadership, and customers. Your ability to provide clear, concise, and well-documented communications will be essential for managing expectations and ensuring compliance with customer Service Level Agreements (SLAs).
Your Qualifications:
Essential
- 3+ years of proven experience in Major Incident Management, Problem Management, and Relationship Management.
- 3+ years of practical experience working with ITIL principles and ITSM frameworks.
- ITIL v4 or v3 certification.
- A relevant university degree or equivalent professional industry experience.
Key Skills & Technologies
- Demonstrated expertise in ITSM tools, particularly the Atlassian suite (Jira Software, Jira Service Management, Confluence), Statuspage, and PagerDuty.
- Strong analytical and problem-solving skills, with a "be curious" mentality to investigate issues holistically.
- Excellent interpersonal and communication skills, with the confidence to collaborate in a globally diverse environment and articulate complex issues to both technical and non-technical audiences.
- A customer-centric mindset and the ability to operate with a high degree of personal accountability and minimal guidance.
Desirable
- Project Management certification (e.g., Prince 2).
- Major Incident Management (MIM) Professional Level qualifications.
- Experience with Grafana, other incident management tools, or Configuration Management Databases (CMDBs).
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanAt Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Team Description
As part of the ADO team under GPTO Engineering, you’ll report to the Sr. Director Engineering. This team is accountable for Quality/Performance assuring enterprise data architecture, enabling high-performance AI-driven workloads, and acting as a technical bridge between engineering and architecture.
Your Impact
Team Leadership & Development
- Build, mentor, and scale a high-performing engineering team based on actual demand and delivery needs
- Provide hands-on coaching and guidance to Principal Engineers and team members, fostering technical excellence and career growth
- Quickly establish trust with team members, peers, and stakeholders through authentic engagement and delivery
- Champion engineering culture that balances pragmatic delivery with sustainable practices
Delivery Excellence
- Drive fast-paced, continuous delivery practices—leading the transformation from monthly to daily release cycles
- Balance process rigor with delivery velocity; know when documentation adds value and when it creates friction
- Apply and evangelize proper use of DORA metrics to measure and improve team performance
- Ensure platform capabilities for data processing, AI, and developer acceleration ship reliably and on schedule
- Take ownership of delivery outcomes; work proactively with Product Management without waiting for perfect requirements
Technical Strategy & Collaboration
- Partner closely with architects to align implementation patterns with long-term technical direction
- Create clear, compelling strategy papers, roadmaps, and presentations for technical and executive audiences
- Collaborate across globally distributed teams with awareness of time zone considerations and asynchronous work patterns
- Guide teams in embedding AI/ML features—prompt engineering, model inference, feature pipelines—into platform services
- Contribute to technical planning, architecture decisions, and incident retrospectives
Platform & Product Mindset
- Apply product thinking to platform solutions, ensuring they meet real business and customer needs
- Champion innovation in performance, tooling, and platform capabilities
- Oversee design and delivery of full stack solutions spanning React, Java, and Python
- Facilitate cross-functional collaboration across engineering, product, and architecture
Your Qualifications
Leadership & Management
- 10+ years of software engineering experience with 5+ years in engineering management or technical leadership
- Proven track record managing teams through significant process transformations (e.g., monthly to daily releases)
- Experience managing both technical leads/Principal Engineers and individual contributors
- Demonstrated ability to scale teams thoughtfully based on demand, not politics
Technical Depth
- Strong software development background with hands-on experience in platform, infrastructure, or data-centric environments
- Deep expertise in event-driven architectures, streaming technologies (e.g. Apache Kafka, Flink, and/or Pulsar)
- Proficiency across full stack technologies (Java, .Net, React) with ability to guide technical decisions
- Knowledge of hybrid/cloud-agnostic infrastructure, CI/CD, GitOps, and continuous delivery workflows
Delivery & Process
- Pragmatic approach to balancing process, documentation, and speed of delivery
- Deep understanding of DORA metrics and their proper application to drive improvement
- Experience leading high-velocity engineering organizations with daily release cadence
- Skilled at change management and cultural transformation in engineering teams
Communication & Collaboration
- Exceptional communication skills—written and verbal—with ability to influence across all levels
- Experienced creating executive-level strategy documents, roadmaps, and presentations
- Comfortable working with globally distributed teams across multiple timezones
- Strong collaborative partnership with Product Management; proactive problem-solving mindset
Preferred Skills
- Track record of building trust rapidly in new environments
- Passion for technical mentorship and elevating team capabilities
- Experience scaling systems and teams under high throughput demands
- Ability to navigate ambiguity and drive delivery without perfect information
- Comfort with asynchronous collaboration and remote team dynamics
- Experience in hybrid engineering-management roles (player-coach background)
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to AnaplanTechnical Product Analyst, Application Framework
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At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Anaplan is looking for a passionate Product Analyst to join our team, focusing on the core experience of our Anaplan application builders. This role will work directly with our platform engineering teams to analyze the needs of our application building community, validate scenarios, and provide data-driven feedback that shapes the future of our platform.
The ideal candidate is an Anaplan model builder who is ready to apply their deep domain knowledge to an analytical role, providing critical insights into the builder's experience within the engineering organization.
Your Impact
- Support the Product team in refining the product backlog by providing data-driven insights on current usage patterns and exploring new use cases.
- Partner with Product Owners and platform engineering to analyze, research, and validate detailed user stories and acceptance criteria.
- Actively participate in backlog grooming sessions, sprint planning meetings, and sprint reviews to ensure the engineering team has a clear understanding of the customer impact of what they are building.
- Leverage your deep Anaplan model building expertise to validate complex scenarios on the application framework, analyze current usage patterns, and ensure new platform capabilities meet the real-world needs of our builders.
- Collaborate closely with Product Owners, UX designers, technical writers, and other stakeholders to help deliver high-quality, well-documented platform features.
- Support the user story acceptance process by performing detailed validation of features against acceptance criteria to ensure they deliver the intended value.
- Effectively communicate analytical findings, usage patterns, and feedback to the broader application framework team and stakeholders across the organization.
Required Skills
- Hands-on experience in Anaplan model building, including module design, formula writing, and data integration, to effectively analyze and validate platform capabilities.
- Strong analytical and problem-solving skills, with the ability to break down large, complex problems into smaller, manageable pieces for analysis.
- Excellent proficiency with Agile development management tools, particularly Jira and Confluence.
- Ability to analyze complex business and user needs and provide clear, data-driven feedback to a technical team.
- Experience with data analysis and tools to understand usage patterns is highly desirable.
- Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- A passion for the Anaplan platform and a deep empathy for the model builder community.
- Team player with a collaborative mindset and the ability to work autonomously in a fast-paced, quickly changing environment.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Ready to apply?
Apply to Anaplandunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.
Tesco Media is transforming how advertisers connect with consumers through personalized and targeted campaigns across retailers' digital and physical touchpoints.
Retail Media Measurement plays a pivotal role in ensuring the effectiveness of these campaigns, driving value for advertisers, retailers, and consumers alike
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
Dunnhumby helps retailers and brands deliver better experiences through Customer First strategies.
We’re looking for a Full Stack Engineer who expects more from their career. This role offers an opportunity to build scalable, high-performance solutions in the engineering team, enhance code quality and engineering excellence, and contribute to critical architecture decisions within a data-driven environment.
Responsibilities:
3+ years of hands-on experience in Full Stack development, focusing on performance, scalability, security, and maintainability.
Must have C# hands on experience + PHP hands on is highly desired
Strong proficiency in Frontend tech like React.js/Angular and Javascript.
Strong proficiency in backend programming language, system design, OOP concepts.
Drive code quality, ensuring adherence to best practices, design patterns, and SOLID principle
Experience with cloud platforms (Google Cloud Platform & Azure), implementing cloud native best practices for scalability, security, and resilience.
Good to have experience with containerization like Docker
Good to have knowledge in CI/CD automation.
Tesco Media operates at the heart of Tesco, powered by dunnhumby’s data and analytics expertise. While many roles are embedded day‑to‑day in the Tesco and Tesco Media environment, colleagues work across a unique partnership, collaborating closely with Tesco teams, Tesco Media stakeholders and dunnhumby specialists. Success in Tesco Media comes from building strong relationships across all three, bringing together retail scale, media capability and data‑led insight to deliver meaningful outcomes for customers and brands.
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Ready to apply?
Apply to dunnhumby
Sr Solutions Consultant I
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WHO WE ARE:
Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
You are an experienced, client-focused consultant with a deep understanding of the life, annuity, and financial services industry. You thrive on solving complex business challenges and can confidently navigate the intersection of operations, technology, and business strategy. You have a proven ability to lead discovery and solution definition sessions, act as the voice of the customer, and ensure that client solutions align with both business objectives and enterprise delivery standards. You excel in translating between business and technical audiences, building trusted relationships, and driving solutions that deliver tangible results.
- Lead initial project scoping and analysis activities, including pricing exercises and impact assessments.
- Facilitate detailed Solution Definition meetings, ensuring all relevant stakeholders and materials are included to achieve a cohesive solution.
- Conduct solution planning sessions to align cross-functional teams and ensure clarity in delivery objectives.
- Leverage your knowledge of client implementations, operations, and Zinnia’s business offerings to ensure solutions are practical, aligned, and scalable.
- Act as the voice of the customer—translating business objectives into actionable Zinnia solutions that adhere to our IT and architectural frameworks.
- Identify opportunities for process improvement, innovation, and efficiency within client engagements.
- Support the estimation and proposal process by clarifying scope, dependencies, and risks.
- Partner with cross-functional teams (Operations, Technology, Finance, Compliance, Tax) to ensure comprehensive solution design.
- Assist with internal and external training initiatives to build organizational knowledge and support the ongoing evolution of delivery best practices.
- Serve as a trusted advisor, ensuring every client solution supports both strategic goals and operational realities.
- Bachelor’s degree in Computer Information Systems, Business Administration, or a related field—or equivalent work experience.
- 7–10 years of experience in the life, annuity, or financial services industry, with significant exposure to both business and technology functions.
- Proven expertise in business analysis, systems analysis, or solution design within enterprise technology environments.
- Deep understanding of the interdependencies between Operations, Technology, and corporate functions such as Finance, Compliance, and Tax.
- Strong grasp of methodologies supporting the planning and requirements phases of the SDLC.
- Knowledge of agile practices and familiarity with collaboration tools such as JIRA and Airtable.
- Excellent communication, facilitation, and relationship management skills.
- Strong analytical and problem-solving skills, with the ability to think both strategically and tactically.
- Experience leading client-facing solution sessions and presenting to executive-level stakeholders.
- High proficiency in Microsoft Office Suite and Google Workspace; familiarity with project management tools preferred.
- Ability to work both independently and collaboratively in a fast-paced, matrixed environment.
- Occasional travel for client meetings or workshops.BONUS POINTS
- Experience working with Zinnia’s product suite (SmartOffice, AnnuityNet, LifeSpeed, etc.) or similar enterprise insurance technology platforms.
- Demonstrated success managing or mentoring less experienced consultants.
- Advanced knowledge of process mapping, solution estimation, or proposal development.
- Recognized strengths in strategic thinking, customer focus, and influencing outcomes without authority
WHAT’S IN IT FOR YOU?
We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
#LI-SC1
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Apply to Zinnia