Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Worldwide Alliances & Channels team is responsible for developing and managing a global community of partners that helps ambitious businesses with industry-leading payments and financial infrastructure solutions and services. These partnerships provide Stripe with the opportunity to unlock our market opportunity, supporting us in accelerating our users growth across all market segments from Startup to Enterprise companies.

What you’ll do

We are looking for an enthusiastic Partner Development Manager (PDM) to join the EMEA Alliances & Channels team. As a Partner Development Manager (PDM) , you will cultivate and develop Stripe’s Consulting/Services partnerships specifically with Commerce agencies across EMEA.

This is both a partner relationship and a revenue-generating role working daily with the regional sales teams. This highly cross functional role also includes executing Stripe’s global partner programs, partner marketing, partner enablement and partner co-selling initiatives across the region, driving partner participation and engagement. 

As the successful candidate, you will have experience in sales and/or partner management in the high tech or payments industry, preferably with experience working with consulting (Systems Integrators, Services firms, Development Agencies) and/or technology (software companies, ISVs, cloud companies, infrastructure companies) partnerships. The successful candidate will have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally. An understanding of the economics of the payments space and the ecommerce ecosystem would be a bonus.

Responsibilities

• Identify, recruit and manage a portfolio of Commerce focused Consulting partners that can meet the needs of the Mid Market and Enterprise sales team. 
• Work with the Partner Solution Engineering team to ensure these partners are technically proficient and certified on Stripe 
• Optimize partner performance through partner plans, business reviews, identify additional business opportunities to expand revenue and deploy a joint sales approach with Stripe’s top partners and Stripe’s sales team in the region
• Work with the program, marketing and sales teams on the execution of partner programs, events, sales engagement, building playbooks and collateral to enable partners to sell into customers effectively
• Report out on a regular cadence to all key stakeholders, with a strong analytical approach and crisp communication style

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3-5 years in partnerships and/or sales for high-tech or financial services organizations
• Successful track record of developing and growing partnerships 
• Professional and technical knowledge, as well as an understanding of industry trends and the key players in the competitive landscape
• Proven ability to consistently meet and exceed sales targets and quotas.
• Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
• Highly organized self starter with strong multi-tasking skills, who can take ownership, influence others and be efficient in ambiguous situations
• Strong written and verbal communication skills
• Bachelor’s Degree
• Willingness to travel

Preferred qualifications

• Experience working in the financial services/payments industry

About the team

The EMEA Startup team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing Startup customers. 

What you’ll do

As a Sales Manager for Startups - Early Growers at Stripe, you will be crucial in driving Stripe's expansion by fostering growth among our existing high potential top startups.

 Your role involves leading and coaching a team of high-performing Account Executives, empowering them to achieve ambitious targets. You will also directly engage with users. We seek an individual eager to collaborate with a top-tier team to navigate intricate organizations, identify new opportunities to leverage payments for competitive advantage, and innovate our joint go-to-market strategies.

You will manage a team of Startup AEs, focusing on supporting the growth of the top Startup users in EMEA. This team will partner with high-potential startups in our install base. Your goal is to provide hands-on business consultancy, optimize Stripe integrations, and uncover commercial upsell opportunities for Stripe.

Responsibilities

• Recruit, develop and lead a team of sales professionals, with a particular focus on the Funded  Startup segment across EMEA
• Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics
• Prioritise top startup users and be accountable for increasing existing revenue at high rates of growth 
• Driving deal strategy and execution including strong pipeline development, opportunity management, and forecasting
• Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
• Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe
• Collaborating closely with key stakeholders across Sales, Product/Connect, Sales Ops, S&O, Marketing, GTM Partnerships, and others
• Participate in industry events to help support positive market awareness

Minimum requirements

• 8+ years of relevant sales experience - particularly managing existing business accounts
• Experience consistently forecasting and managing a high growth business for multiple quarters
• Thrives in settings with a high level of autonomy to create strategy, direction, and structure
• Ability to hire, train, and coach a high-performance sales team
• Ability to build executive relationships with customers and ecosystem partners
• Ability to understand and articulate technical concepts, and translate them into industry or business relevant terms

Preferred requirements

• Experience with and knowledge of the EMEA Startups ecosystem

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. 

What you’ll do

As a member of the team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. She/he will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. 

Responsibilities

• Be a key member of a Stripe account team with deep involvement in defining the customer strategy
• Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. 
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. 
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business. 
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos. 
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery.  
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally

Who you are

You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey.  Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
• Experience in the payments/ billing / invoicing / issuing / banking / Fintech space
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus.
• Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences.
• Ability to operate independently in a highly ambiguous and fast-paced environment
• Passion to take on ownership and drive change in a constantly evolving environment. 
• Superior verbal and written communication skills in English
• Ability to travel per business needs

Preferred requirements

• Prior experience in consulting
• Experience at a growth stage internet/software company

Solutions Architect, Platforms

Who We Are

About Stripe

At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. 

About The Team

The Solutions Architecture Team partners with our users to realise their full potential through the adoption of prescriptive solutions that drive their growth and success.

We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe.  We work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s platform prospects. 

What You’ll Do

As a member of the team, Solutions Architects build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetisation opportunities and growth.

Responsibilities

• Be a key member of the Platform account team with deep involvement in defining the customer strategy; Identify and close new complex opportunities, and accelerate solution adoption. 
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering, and Head of Payments.
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors.
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelising the proposed solutions through executive briefings, readouts, presentations and solution demos. 
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritised for delivery.  
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success.
• Act as a crucial part of the sales team, providing technical insight and solutions to prospective and existing platform users. Guide and provide technical expertise on Stripe and its benefits for both platforms and their customers.
• Showcase the capability of Stripe's platform in solving business problems, highlighting features, benefits, and potential customisations. This includes demonstrating how those benefits pass down to the customer's own user-base.
• Manage pre-sales projects, coordinating proof of concept development, and feasibility checks. Ensure all solutions proposed are viable, beneficial to our potential clients, and also accommodating to their customers.

Who You Are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Develop a comprehensive understanding of Connect, Stripe's solution for enabling platform payments, exploring its various features, and integration methodologies.
• Gather an in-depth understanding of Stripe's Payments and Billing systems and their applicability across diverse business models to beneficially cater to individual clients' and their customers' needs.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in a platform technology stack/ecosystem. 
• Strong organisational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.

Preferred Qualifications

• Experience as a customer facing, domain expert in the payments space, presenting, and architecting solutions for platform customers.
• Prior experience driving technical sales with top-tier enterprise scale platforms and supporting them and their customer’s unique requirements 
• Experience with integrating Stripe or other RESTful APIs into web applications.
• Experience in systems design, building and deploying complex applications.
• Experience in helping customers adopt and consume software in a cloud model.
• Passionate about learning and actively seeks out knowledge
• Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
• Strong collaboration skills to work seamlessly with extended teams to support our users.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Platform Sales team works with B2B Software Platforms to help them facilitate payments for their customers using our Stripe Connect product. Software Platforms, also known as B2B Indirect, are software platform businesses who serve other businesses. Platforms already using Stripe include Shopify, Treatwell, Sage & DesignMyNight. 

As a key member to the Stripe Platforms team, you will manage and elevate relationships with a named account list while identifying new growth opportunities and ways Stripe can exceed expectations. 

If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!

What you’ll do

As an Account Executive (Grower), you will create partnerships between Stripe and the most innovative and fastest-growing software platforms in the world by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses.

Responsibilities

• Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise SaaS Platform companies
• Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well
• Own the full sales cycle from lead to close for upper middle market and enterprise companies
• Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyse
• Craft and lead complex, bespoke commercial & contractual negotiations
• Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models
• Lead and contribute to team projects to develop and refine our sales process
• Engage with Product and Engineering teams to help drive product strategy

Who you are

You are an adept salesperson and relationship manager capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping customers quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets.

If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!

Minimum requirements

• 5+ years of sales experience, preferably selling a technical product, with a track record of top performance
• Extensive experience directly selling a technology product or service, preferably at an API-first company, with a record of top performance
• A proven track record of moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and applying value proposition
• Great listening skills and ability to quickly become a trusted resource for decision-makers across technology and finance orgs within software companies
• An ability to understand complex technical problems and understand how Stripe’s solutions can address them
• Proven ability to lead complex negotiations involving bespoke commercial agreements
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology and a deep understanding of the space
• Excellent English and French 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Startup SaaS Platform team works with European startups in one of Stripe’s highest-priority segments. At Stripe, SaaS platforms are companies that use Stripe to embed payments and make financial services a core part of their product. Their partnership with Stripe is an important part of their growth, such as with companies like Shopify, Mindbody, and Lightspeed.

SaaS platforms are a global priority for Stripe, and our team identifies and develops Stripe’s future strategic accounts in Europe. We partner with high-potential companies, helping them use Stripe’s solutions to better support their users, scale internationally, and create new revenue streams through payments and financial services.

What you’ll do

As an Account Executive, Existing Business, you will build partnerships between Stripe and innovative, fast-growing software platforms by helping them understand how Stripe’s online commerce infrastructure can support their business goals and create value for their customers.

Responsibilities

• Directly manage and nurture a named account list, and develop account plans to grow and expand business with SaaS platform startups
• Build and maintain strong relationships with C-level executives, and coordinate the right executive touchpoints
• Own the full sales cycle from lead generation through close
• Work with leaders across Engineering, Product, and Finance to lead complex product workshops and financial analysis
• Lead complex, bespoke commercial and contractual negotiations
• Contribute to our platform partnership strategy and help build repeatable processes and scalable engagement models
• Collaborate on team projects to refine and improve our sales process
• Partner with Product and Engineering teams to help inform product strategy

Who you are

You are a skilled salesperson and relationship manager who can engage confidently in business and technical conversations at multiple levels of an organization, including the CTO, COO, and CFO. You have experience working with startups and understand the buyer journey. You can lead a complex, multi-party sale in a consultative and thoughtful way.
You are comfortable building value in competitive situations and enjoy working on products that require both technical understanding and strong commercial judgment. You are analytical, curious, and enjoy understanding business models and helping customers evaluate investment decisions.

You are proactive about prospecting and can independently lead a sales cycle from start to finish. You also enjoy building, whether that means contributing to sales process development, sharpening the value proposition, or creating tools and assets that help the team succeed.

If you’re motivated, thoughtful, persistent, and a strong teammate, we’d love to hear from you.

Minimum requirements

• 5+ years of sales experience selling a technical product, with a track record of strong performance
• Proven experience moving sales opportunities from inception to close by leading complex, multi-party sales in a consultative manner
• Strong listening skills and the ability to become a trusted resource for decision-makers across technology and finance functions within software companies
• Ability to understand complex technical problems and how Stripe’s solutions can address them
• Proven ability to lead complex negotiations involving bespoke commercial agreements
• Ability to operate effectively in a fast-paced, ambiguous environment
• Strong interest in technology and comfort using AI tools
• Fluent in Italian and English

Who we are  

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Finance & Strategy (F&S) team is an integral thought partner to Stripe’s business leaders. We bring understanding and predictability to Stripe’s bottom line financials.  We work cross functionally to help steward Stripe’s resource investments to improve the durability of our long term financial performance.

What you’ll do

This role is on the EMEA F&S team. We partner with the EMEA business leads by providing data analytics, business insights and strategic recommendations to help the business optimize ROI and achieve long-term growth.

Responsibilities

• Work closely with EMEA business leaders to influence key strategic decisions
• Create frameworks to assess and influence business performance by country and segment
• Partner with other F&S teams on defining ROI frameworks to drive recommendations on resource allocations
• Support annual planning for the EMEA business
• Own reporting of leading indicators of business performance
• Build and own models for in-depth analyses, as well as ensure their quality, timeliness, and accuracy
• Drive continuous process improvement, standardization, simplification and reporting enhancements

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of work experience in FP&A, corporate planning, business finance, investment banking, consulting, PE/VC or similar.
• Experience executing finance processes (e.g. budget, forecast reviews, negotiations).
• Deep analytical rigour, able to find trends hidden in millions of data points.
• A self-starter capable of driving business results without significant supervision. You must be able to partner with cross-functional teams to unblock things.
• Solid business acumen, strong written and verbal communication skills (interacting with Stripe C-Suite).
• A proven ability to build strong collaborative working relationships with business partners.
• The ability to maintain high performance under tight timelines and a “roll up your sleeves” mindset to get any job done.
• The ability to bring structure to ambiguity and thrive in an unstructured, fast-moving environment.
• Solution-oriented mindset with enthusiasm for establishing best practices.
• Experience with SQL (intermediate/advanced skills are a must).
• Experience working with large and complex datasets.

You will also likely have (not required):

• Experience working with Sales teams, preferably in a high growth technology company
• Experience working closely with technical teams (Data Science, Data Engineering, Business Intelligence, etc)
• Experience working in a global capacity (this team interacts with all regions)
• Oracle, Anaplan, Tableau or other equivalent application experience

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the largest and most influential platforms on the internet. 

As Reddit continues to scale globally, reliability and performance are more critical than ever. The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.

We are looking for a Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences.

This is a highly technical leadership role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can influence engineering culture across the organization.

What you’ll do:

• Lead Reliability Engineering for User Experience
• Drive reliability, scalability, and operational excellence for critical user facing systems and services. Improve performance and resiliency across APIs, content delivery, feed generation, search, messaging, and real-time experiences.
• Architect for Scale
• Partner with product and infrastructure engineering teams to design systems that remain highly available and performant under massive global load. Guide architectural decisions around failover, redundancy, graceful degradation, traffic management, and capacity planning.
• Reduce Operational Risk
• Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.
• Drive Automation
• Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails
• Incident Management
• Lead complex incident response efforts across engineering teams. Drive blameless postmortems, identify root causes, and ensure sustainable long-term fixes are implemented.

Influence Engineering Standards

• Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.

Mentor and Multiply Impact

• Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.

What We’re Looking For

• 8+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large scale distributed systems.
• Strong collaboration and communication skills with the ability to influence technical direction across teams.
• Strong experience supporting high traffic, user facing production environments.
• Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.
• Experience designing highly available systems with strong operational and reliability practices.
• Strong programming skills in languages such as Go, Python, or similar.
• Strong understanding of observability systems including metrics, logging, tracing, and alerting.
• Experience improving reliability through SLOs, automation, incident management, and performance optimization.
• Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.

Nice to Have

• Experience operating systems at internet scale traffic volumes.
• Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
• Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
• Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
• Contributions to open source software or participation in technical communities.
• Experience leading large scale incident response and operational transformation initiatives.

Why Join Reddit?

You’ll help shape the reliability and performance of one of the internet’s largest platforms, influencing experiences used by millions of people every day. This is an opportunity to solve deeply complex engineering problems at massive scale while helping define the future of reliability engineering for a modern consumer platform.

Benefits

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Private Medical, Dental, and Vision Benefits
• Personal Retirement Savings Account with matching contribution
• Cycle to Work and Tax Saver schemes
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

About the Role >>> Senior Director, International Finance and Operations 

The Senior Director, International Finance & Operations will lead the establishment and ongoing finance operations of the Company’s Ireland entity. This role is responsible for building finance infrastructure, ensuring compliance with Irish and EU requirements, and supporting integration with global financial systems. 

Reporting to the VP of Finance, this individual will serve as a key execution partner in delivering the Company’s international expansion into Ireland, a critical strategic priority. This role will work cross-functionally with internal stakeholders and external advisors to drive timely, coordinated execution across all aspects of the entity build-out and ongoing operations, including but not limited to finance operations, indirect tax compliance, and local governance. 

This role is based out of our Dublin, Ireland office and will require 10% travel. 

Your role will primarily encompass: 

Ireland Entity Setup & Execution  

• Lead execution of the Ireland entity build-out in coordination with internal teams and external partners  
• Drive implementation of cross-functional workplans, ensuring alignment with key milestones and timelines 
• Manage interdependencies across Finance, Legal, HR, IT, and external advisors 
• Develop and maintain project plans, timelines, and key milestones  
• Track progress against deliverables, proactively identify risks or delays, and drive resolution with Finance leadership  
• Indirect Tax & VAT Compliance 
• Oversee VAT registration and ongoing indirect tax compliance in Ireland/EU  
• Coordinate with external advisors on VAT filings and regulatory requirements  
• Ensure timely and accurate preparation and submission of VAT returns  
• Establish and maintain documentation, processes, and controls to support compliance and audit readiness  
• Identify and escalate tax-related risks and technical issues and process gaps 

Finance Operations & Infrastructure 

• Lead the establishment and oversight of finance operations for the Ireland entity, including payroll, local compliance, and financial processes  
• Oversee payroll setup and ongoing coordination with HR and external providers  
• Ensure payroll and related processes are accurate, compliant, and timely  
• Support integration of the Ireland entity into global financial systems, reporting, and internal controls  
• Implement global finance policies in alignment with local regulatory requirements  

Stakeholder Management & Cross-Functional Execution 

• Act as a central point of coordination across cross-functional stakeholders and external partners to support execution of Ireland-related activities  
• Drive alignment, clarity, and accountability across teams 
• Lead cross-functional meetings, track decisions, and ensure follow-through on key action items  
• Provide regular updates to Finance leadership on status, risks, and timelines  

Finance Processes & Controls 

• Establish and document finance processes and internal controls for a new entity  
• Support development of scalable processes as operations grow  
• Ensure alignment with U.S. reporting requirements and internal control frameworks, including SOX readiness, to ensure transition from setup to steady-state operations 

Additional Responsibilities 

• Support additional finance, tax, and operational initiatives as needed  
• Assist in preparation of materials for leadership review and decision-making 
• Act as a key execution partner to the VP of Finance in delivering the Ireland expansion initiative 
• Support prioritization, issue resolution, and cross-functional alignment across workstreams  

Ideal Candidate Profile  

A love of challenging, important work. We are a pragmatic team, driven to imagine and develop meaningful therapies for improving lives. All employees within our company play a unique and crucial role in our success, both in accomplishing our mission and building a positive company culture. As such, we are looking for someone with the right combination of knowledge, experience, and attributes for this role. 

Knowledge: 

• Bachelor’s Degree in Finance, Accounting, or related field (required) 
• CPA, ACA, ACCA, or equivalent (required) 
• Strong understanding of finance operations, accounting principles, and internal controls 
•  Familiarity with indirect tax/VAT in Ireland and/or EU 
• Knowledge of SOX compliance and public company financial environments (preferred) 

Experience: 

• Minimum of 12+ years of experience in finance, accounting, or related roles 
• Minimum of 3+ years in leading and managing teams 
• Experience in biotech, pharma, or life sciences (required)  
• Experience supporting international operations and/or entity setup 
• Experience working with external advisors (e.g., tax, payroll, legal) 
• Strong project management experience across cross-functional initiatives 
• Experience building or scaling finance processes and controls 
• Experience supporting integration into financial systems and reporting structures 
• Exposure to indirect tax/VAT compliance and filings 
• Experience in a SOX-compliant or public company environment (required)

Additional Attributes: 

• Strong project management and organizational skills 
• Ability to operate in a fast-paced, evolving environment 
• Strong communication and stakeholder management skills 
• Execution-oriented mindset  

#LI-MK1

Job Summary

Are you an ambitious software engineer with a passion for kernel security? At PlayStation, we're seeking a software developer focused on kernel security to join our outstanding team in Ireland. This is a great opening to be involved with world-class technology, where you will play a pivotal role in improving the security of our systems. If you are driven to build flawless solutions and have a proven track record in the field, we want to hear from you!

Key Responsibilities

As a Software Engineer - Kernel Security, your responsibilities will include:

• Build, develop, and maintain kernel security features for PlayStation systems.
• Collaborate with multi-functional teams to successfully implement security improvements.
• Debug and resolve sophisticated security issues within the kernel.
• Supervise and analyze security threats to determine the best course of action.
• Assist with open source projects associated with kernel security.
• Maintain code quality through meticulous testing and code reviews.

Requirements

To be considered for this role, you must have:

• A bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Proficiency in C/C++ programming languages.
• Experience with Linux kernel development.
• Knowledge in kernel security concepts and practices.
• Familiarity with version control systems, particularly Git and GitHub.
• Excellent debugging skills and problem-solving abilities.
• The ability to work autonomously and within a cooperative group.

Preferred Qualifications

The ideal candidate will also have:

• Advanced knowledge of operating systems and low-level programming.
• Experience contributing to widely recognized open source projects.
• Effective communication abilities and the capability to clearly explain intricate technical ideas.
• A strong passion for gaming and knowledge of the gaming industry.

Why Join Us?

At PlayStation, we believe in promoting a culture of inclusion and collaboration. You'll be joining a team that values diversity, creativity, and innovative thinking. We are committed to providing our employees with an encouraging environment where they can thrive and reach their full potential. By joining PlayStation, you will have the opportunity to work on the latest technology and make a tangible impact on the future of gaming.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

About the Role

At PlayStation, we work to develop an inclusive and engaging environment where remarkable talent can excel. As a Staff Software Engineer, you will direct a devoted team enthusiastic about the kernel security of PlayStation devices. This is a unique opportunity to impact the security architecture of our premier gaming systems!

Strengthen our security team at our Dublin office and collaborate with a global console security group. You will refine low-level code and find innovative methods to engage with the OSS community. Your expertise will help maintain PlayStation platforms as the leading place to play!

Key Responsibilities

• Lead a small team in the analysis and improvement of kernel security for PlayStation devices.
• Collaborate with global teams to ensure alignment and successful implementation of security measures.
• Apply your skills in software development using C and C++ to contribute to the security framework.
• Understand and implement code hardening techniques to protect our systems.
• Work closely with validation teams to review code patches, confirming there is no performance impact or regression.
• Integrate external patches into our codebase and explain these changes to development teams.
• Suggest improvements in various areas based on your experience and develop preliminary models to demonstrate these ideas.
• Conduct daily scrum meetings and regularly follow up with the manager on team direction and goals.
• Provide mentorship for junior members on the team.

About You

• Confirmed experience in C/C++ software engineering with a focus on security.
• Strong communication and social skills.
• Ability to thrive in a collaborative, diverse environment.
• Eager to learn new skills and share your knowledge with others.
• Solid grasp of code hardening procedures and objectives.
• Experience working alongside validation teams and grasping the impact of code patches.
• Ability to identify fresh improvement opportunities and construct proof of concepts.

Why PlayStation?

We develop a diverse and welcoming environment where your ideas can prosper. You'll join a team that prioritises collaboration and aims for outstanding results. We contend in a swiftly changing industry, and your contributions will assist us in maintaining leadership in gaming technology. This role offers a high-impact opportunity where you can truly influence outcomes!

As an equal opportunities employer, we strive to create an inclusive environment, empower employees and embrace diversity.

We encourage everyone to respond as we consider all candidates on the basis of their merit, unique strengths, and perspectives they will bring to the role.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

The Okta Sales Team 

Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce and Customer log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

The South Africa Corporate Sales team is growing!

Our South Africa team is based out of Dublin and has seen huge transformation and growth in the last couple of years. We have an incredible opportunity to win the identity market with our already market leading technology.

The Corporate Sales Account Executive Opportunity - South Africa

The successful Okta Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As an Okta AE, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing Okta customers. You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Okta & Auth0 customers.

What You’ll Be Doing:

• Establish a vision and plan to guide your long-term approach to net new logo pipeline generation
• Consistently deliver revenue targets to support YoY territory growth
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers 
• Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets
• Holistically embrace, access, and utilize Okta partners to identify and open new, uncharted opportunities
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc)
• Adopt a strong value based sales approach, always looking to bring a compelling point of view to each customer
• Travel as necessary to build and cultivate customer and prospect relationships. Expectation to also be present in our Dublin office for collaboration and training purposes.

What you’ll bring to the role:

• 3 + years success in growing revenue for sophisticated, complex enterprise SaaS solutions.
• Ability to evangelize, educate and create demand with C-level decision makers
• Ability to navigate complex sales cycles with multiple stakeholders from both the customer base and within the internal ecosystem
• Proven success selling into C-suite and building partnership and buy-in with multiple stakeholders
• Significant experience selling in partnership with GSI’s & the wider partner ecosystem
• Excellent communication and presentation skills with audiences of all levels and all technical aptitudes
• Confident and self driven with the humility required to successfully work in teams
• Expertise using a Sales Framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)
• Local language skills is a plus

As a Corporate Account Executive you will:

• Position Okta Workforce cloud solutions to South African organisations.
• Build and execute on a strong territory plan for your accounts in region
• Target companies in the Corporate to lower Enterprise segment.
• Focus on winning new logos with a land and expand mentality
• Deliver outstanding customer experience to ensure renewals, and capitalise on upsell opportunities.
• Adopt strong rhythm and process using MEDDPICC to manage and close complex deals.
• Become an expert on the Okta & Auth0 value proposition and be comfortable positioning this with both technical and executive level stakeholders.
• Partner with internal functions and manage who and when people are brought into the sales cycle, typically with Solutions Engineering, Alliances, Marketing, Business Value Management and Professional Services (which we call Customer First)

You could be a great fit for this role if you have:

• Experience selling a SaaS product in the South African market
• Sold to organisations in the corporate space
• A results driven, hunter mentality with a strong prospecting process
• Experience using a sales methodology such as MEDDIC
• Strong forecasting rigour
• Passion for technology and how it can help organisations compete and thrive in the Digital Age;
• Experience in value-based selling at senior/C-Level
• The ability to travel to Africa, including customer & partner sites, and visits to our EMEA HQ in London, and the US

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#P21942_3425509

Commercial Account Executive

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across small to midsize markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Focus on net-new logo acquisition via outbound activity
• Become a Datadog expert through continued product and sales trainings
• Manage the full sales cycle, including technical demonstrations and negotiation 
• Collaborate with Sales Development Representatives to drive top of funnel activity
• Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users

Who You Are:

• Curious, driven, and motivated as a sales person
• Fluent in French required
• Creative in how you map and break into accounts
• Able to learn from feedback and champion a growth mindset
• Comfortable operating in a highly technical, fast paced environment
• Experienced in carrying quota, with a proven track record of success

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Microsoft Dynamics 365 Business Central Developer

Our Microsoft team is at an inflection point of growth and we are looking for a Dynamics 365 Business Central Developer to join us on this exciting journey. We are seeking a skilled C/AL and AL Developer to join our delivery team. You will be responsible for designing, developing, and maintaining AL extensions that enhance Business Central functionality, ensuring alignment with modern development practices and cloud-first architecture.

About the role:

• Develop and maintain AL extensions for Microsoft Business Central, ensuring modularity and upgrade compatibility.
• Working with Dynamics NAV to develop new functionality using C/AL, while clients prepare for upgrade to Dynamics 365 Business Central Online.
• Collaborate with Functional Consultants, Solution Architects, and Project Managers.
• Work closely with the Lead consultant to translate functional design specification into technical designs.
• Build integrations between Business Central and third-party systems using file-based integrations, APIs, and Azure functions (including AIS)
• Maintain best practice development standards based on clean, well-documented code and technical documentation for customisations and integrations.
• Support and participate in quality assurance during projects and support various testing activities.
• Monitor and optimise system performance through code and solution architecture.
• Participate in code reviews, unit testing, and deployment processes to ensure high-quality deliverables.
• Stay current with Business Central platform and development releases/roadmap.

About you:

We are looking for a friendly detail-oriented problem-solver with a passion for technology and business optimisation. You should have excellent communication skills, an inquisitive nature, and strong technical and analytical abilities. You will be part of a collaborative team that values new ideas and works together to solve complex business problems.

• Proven experience developing in C/AL and AL for Dynamics NAV and Dynamics 365 Business Central.
• Strong understanding of Business Central architecture, including object ranges, licensing, and extension management.
• Extensive experience of working with Git source control and best practice code review and testing.
• Experience of working with various Dynamics 365 Business Central apps including Continia and Tasklet.
• Understanding of ERP processes such as finance, supply chain, projects and manufacturing.
• Knowledge of SQL Server and database management
• Experience of working with NAV server configuration, including service tier setup and user management
• Ideally you will have experience in upgrading various Dynamics NAV versions to Dynamics Business Central Online
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.
• Masters or Certification in relevant fields.

Join us in helping our clients enhance their business operations through innovative solutions and cutting-edge technology.

Data Strategy & Governance Consultant

We are looking for a motivated and collaborative professional with a strong passion for Data and AI to join our dynamic team. Reporting to the Director of Data Strategy & Governance, you will play a pivotal role in shaping and delivering our Data & AI initiatives. This includes advising clients on data and AI governance, ensuring compliance with evolving regulations such as the EU AI Act and data privacy laws, and developing strategic data frameworks that drive meaningful business outcomes. Your ability to build trusted client relationships and translate complex data challenges into actionable strategies will be key to your success in this role.

Market and Client Facing Responsibilities

• Support the growth of our Data Strategy and Governance advisory services within both Private and Public Sector clients, including net new clients and new opportunities in existing accounts.
• Identify promising prospects through networking, customer referrals, and development of Data & AI specific Go-To-Market materials and Thought Leadership.
• Cultivate lasting relationships with clients to understand their challenges and tailor appropriate offerings to address them.
• Collaborate across local and international networks to leverage our capabilities and success stories.
• Contribute to the building of a diverse Data Analytics & AI (DA&AI) team, empowering our people and focusing on long-term growth and development.
• Play a key role in developing the DA&AI team culture as embodied within our purpose, “Together we are more than business.”
• Oversee agreed client and internal engagements end to end and lead engagement teams.
• Contribute to building DA&AI brand awareness and driving demand through marketing and co-funded market-facing activities.

Key Competencies and Attributes for Success

• Passion for Data & AI with the ability to learn, comprehend, and explain technical concepts and define a value-driven Data & AI strategy.
• Comfortable working in a dynamic and evolving environment.
• Motivated individual who enjoys identifying and developing new opportunities.
• Work collaboratively to meet shared goals and objectives.
• Identification, growth, and nurturing of new customers.
• Ability to work with our Technology team and Segment leads to tailor offerings to meet client needs.

Skills and Expertise

• Proven experience in data and AI, with a track record of successful project delivery.
• Proven experience in delivering data governance change initiatives and leading data management projects.
• Experience of developing Data Strategy and maturity initiatives.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with C-level executives.
• Strategic thinker with the ability to translate complex data insights into actionable business strategies.
• Experience in supporting and guiding diverse teams to achieve shared success.

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. 

We are looking to speak to candidates who are based in Dublin, Rome or Milan offices for our hybrid working model.

Our ideal candidate will have

• 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based)
• 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
• An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• A team player approach and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Demonstrated continuing technical education (e.g., MongoDB DBA track, hyperscaler certifications)
• Prior exposure to database, cloud, and infrastructure technology is a plus
• Fluent level of Italian and English

On a given day in this role you will:

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB environments
• Proactively identify and mitigate technical risks for complex accounts by designing custom remediation plans and implementing best practices to pre-empt critical issues
• Facilitate the resolution of high-stakes customer challenges while identifying strategic opportunities to expand MongoDB usage through optimized technical solutions
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426260

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

As an ideal candidate, you will have

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience
• Fluency in Hebrew would be a plus

You may also have

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 426116

We are seeking a Senior Staff engineer to design, build, and operate the internal and external Observability stack for the MongoDB platform. Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads. This is an opportunity to join a team that is responsible for all Observability systems that support metrics, metric visualization, logs, traces, and alerts for MongoDB. We are looking for engineers with high standards, and experience in setting direction and technical leadership for large engineering teams in designing and operating complex distributed systems, with strict SLO on security, durability, availability and performance.  

As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events. Our stack includes VictoriaMetrics, Splunk, Flink, WarpStream/Kafka, Java, Golang Fluentbit. In addition to owning our observability infrastructure, as an Engineer on the team, you’ll also work closely with other SWE and SRE teams to promote and implement best practices in instrumenting and monitoring their services. This is a highly collaborative role, and you will get to own some of the most relied upon internal infrastructure at Mongo.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! Let’s build a faster, more reliable, and exceptionally observable database system together.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Candidate Profile

• Solving complex problems at scale, and to high standards, excites you
• Minimum 12 years of experience in designing, programming, debugging, and tuning distributed and/or highly concurrent C/C++/Java/Rust mission critical software systems
• Experience running latency sensitive, high throughput systems
• Strong systems fundamentals, including multi-threaded programming, performance profiling, and expert-level programming
• Familiarity with database internals or building core components for data processing systems
• (Nice to have) Indexing or database performance tuning experience 
• Familiarity with observability ecosystem and best practices
• Excellent verbal and written technical communication skills and a strong desire to collaborate with colleagues and mentor engineers
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity
• Has a good understanding of information security management

Responsibilities

• Define standards and vision for the mission-critical observability platform, leading the architecture and implementation of components that drive performance, scalability, cost-efficiency, and resiliency
• Design and implement observability improvements that enable MongoDB engineers and customers to quickly and accurately diagnose the root cause of production issues.
• Handle production customer escalations from Technical Support team and coach teammates to do the same
• Write production-ready database code, improve the existing code, and mentor their team to write higher quality code
• Own all code the Observability Team maintains, ensuring it achieves a high standard for quality (including security, durability, availability, and performance) and maintainability
• Diagnose test failures, identify bugs in existing code, fix them, and prevent bugs from being introduced in new code
• Investigate the performance impact of code changes that may cause software performance regressions
• Interview candidates for advanced software engineering positions
• Develop and maintain expertise on cutting edge database, and observability developments from industry and academia
• Lead development and project management of some of the largest projects across the company
• Collaborate with stakeholders and engineering teams across the company to jointly work on large initiatives
• Advise Product Management on technical product direction, engineering complexity and inter-project dependencies
• Collaborate with Product Management and Engineering leadership to define product roadmaps
• Champion and improve unit and integration tests to demonstrate correctness
• Work with customers and support engineers to fix issues and become part of our on-call rotation 

Success Measures

• In the first month, you will have understood the high level architecture of MongoDB observability, and fixed a few bugs
• In three months, you will have contributed to the development of a project slated for the next major release of MongoDB, and diagnosed and fixed a few customer or testing-reported issues
• In six months, you will have taken on code review responsibilities and are involved in reviewing the design for new features
• In twelve months, you will be leading the development of new features and initiatives, helping to mentor engineers on the team, and using your experience to drive the long-term technical roadmap of the Observability Team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 1273361934

Atlas Growth is a cloud engineering group whose mission is to guide customers through their app development journey—from cluster configuration, data modeling and load testing, to running a production workload at scale. We use an in-house experiments platform which helps us validate our features quickly, releasing only the work that positively impacts our customers. Our engineers participate in cross-functional “squads” with product, design, analytics, and research focusing on a single metric (e.g. retention). Our engineering team is part of a larger Atlas Core Engineering org, building foundational elements of MongoDB’s developer data platform.

Atlas Growth 2 builds customer-facing features in Atlas and sits alongside other Growth engineering teams. Recent projects include an AI Chatbot for cluster creation, a recommendation system that offers tips for better database performance, and a pricing page designed to optimize conversion rates.

This role can be based out of our Dublin office or remotely in Ireland.

Role Overview

Atlas Growth seeks a mid-level software engineer (Software Engineer 3). SE3s are solid contributors to projects they work on and often lead projects of their own. They act in accordance with MongoDB’s core values and leadership principles, and are actively working toward a Senior role.

Candidate Profile

• 3+ years of software engineering experience
• Fluency in TypeScript and JavaScript
• Proficiency in Java, Go, C++/C, or a similar compiled language
• Experience writing database queries, either document-based or relational
• Experience writing and reviewing technical specs, and leading small projects
• Interest in A/B testing or product design

Expectations

• Contribute readable and well-tested code to ongoing projects
• Write scope and technical spec docs for new projects assigned by your manager. Lead small working groups of two or three engineers for these projects
• Participate actively and constructively in code and document reviews
• Help product management identify improvements for features you own and drive them to completion
• Triage incoming support requests and alerts for products you own, and participate in group-wide on-call rotation once onboarded

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263301932

We are seeking a Staff engineer to design, build, and operate the internal and external Observability stack for the MongoDB platform. Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads. This is an opportunity to join a team that is responsible for all Observability systems that support metrics, metric visualization, logs, traces, and alerts for MongoDB. We are looking for engineers with high standards, and experience in setting direction and technical leadership for large engineering teams in designing and operating complex distributed systems, with strict SLO on security, durability, availability and performance.  

As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events. Our stack includes VictoriaMetrics, Splunk, Flink, WarpStream/Kafka, Java, Golang Fluentbit. In addition to owning critical components of our observability infrastructure, as a Staff engineer on the team, you’ll also work closely with other SWE, Product and SRE teams to promote and implement best practices in instrumenting and monitoring their services. This is a highly collaborative role, and you will get to own some of the most relied upon internal infrastructure at Mongo.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! Let’s build a faster, more reliable, and exceptionally observable database system together.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Candidate Profile

• Solving complex problems at scale, and to high standards, excites you
• Minimum 10 years of experience in designing, programming, debugging, and tuning distributed and/or highly concurrent C/C++/Java/Rust mission critical software systems. 
• Experience running latency sensitive, high throughput systems
• Strong systems fundamentals, including multi-threaded programming, performance profiling, and expert-level programming
• Familiarity with database internals or building core components for data processing systems
• (Nice to have) Indexing or database performance tuning experience 
• Familiarity with observability ecosystem and best practices
• Excellent verbal and written technical communication skills and a strong desire to collaborate with colleagues and mentor engineers
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity
• Has a good understanding of information security management

Responsibilities

• Help build and architect systems for the mission-critical observability platform, leading the architecture and implementation of components that drive performance, scalability, cost-efficiency, and resiliency
• Design and implement observability improvements that enable MongoDB engineers and customers to quickly and accurately diagnose the root cause of production issues.
• Handle production customer escalations from Technical Support team and coach teammates to do the same
• Write production-ready database code, improve the existing code, and mentor their team to write higher quality code
• Own areas of code that the Observability Team maintains, ensuring it achieves a high standard for quality (including security, durability, availability, and performance) and maintainability
• Diagnose test failures, identify bugs in existing code, fix them, and prevent bugs from being introduced in new code
• Investigate the performance impact of code changes that may cause software performance regressions
• Interview candidates for advanced software engineering positions
• Develop and maintain expertise on cutting edge database, and observability developments from industry and academia
• Lead development and project management of some of the larger projects across the company
• Collaborate with stakeholders and engineering teams across the company to jointly work on large initiatives
• Advise Product Management on technical product direction, engineering complexity and inter-project dependencies
• Collaborate with Product Management and Engineering leadership to define product roadmaps
• Champion and improve unit and integration tests to demonstrate correctness
• Work with customers and support engineers to fix issues and become part of our on-call rotation 

Success Measures

• In the first month, you will have understood the high level architecture of MongoDB observability, and fixed a few bugs
• In three months, you will have contributed to the development of a project slated for the next major release of MongoDB, and diagnosed and fixed a few customer or testing-reported issues
• In six months, you will have taken on code review responsibilities and are involved in reviewing the design for new features
• In twelve months, you will be leading the development of new features and initiatives, helping to mentor engineers on the team, and using your experience to drive the long-term technical roadmap of the Observability Team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 1273361945

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are interested in working out of our Dublin office under our in-office working model Monday to Friday for the first 3-6 months depending on ramping speed. 

Once considered ramped, they will transition to a permanent (Tuesday to Saturday) 9am-6pm work week (with 3 in-office days) to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift.

Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

• Systems administration
• Distributed systems
• Network Administration
• Database architecture and administration
• Application Architecture
• Data architecture and design
• Performance tuning and benchmarking
• Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

• Excellent communication skills, both written and verbal
• Genuine desire to help people
• Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Your non-negotiables should be your first couple of bullets and your nice to haves lower

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273390465

We are seeking an Engineering Manager to join the Observability team within MongoDB. This is an opportunity to join a team that is responsible for all Observability systems that support operational metrics, visualization, logs, traces, and alerts to monitor the performance and health of our customers' MongoDB deployments. We are looking for a leader that is results focused, with high standards, and experience in leading engineers in designing, building and operating complex distributed systems at scale, with strict SLO on security, durability, availability and performance.  

Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads.  As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

What you’ll do

• Lead and coach a team of motivated individual contributors who are eager to learn and grow
• Contribute to the code, design, and architecture of the systems your team develops
• Work with product managers, program managers, and other engineering teams to specify, prioritize and deliver new features that delight our users, internally and externally
• Estimate task complexity, report progress, and voice risks for projects executed by the team
• Work with customers and support engineers to fix issues and become part of our on-call rotation 
• Collaborate with team members to develop our codebase, best practices, and design principles
• Drive best practices for monitoring, reliability, and performance of observability services in production
• Actively participate in growing the team by hiring
• Foster an inclusive and respectful work environment according to MongoDB's Core Values

We’re looking for someone who

• Has at least 6 years of professional software development experience
• Has at least 3 years of people management experience
• Has led engineering teams that have built and maintained large scale systems
• Is skilled at writing large-scale, distributed backend systems in a compiled language (Go, Java, Rust, C, etc.)
• Good understanding of algorithms, data structures and their time and space complexity
• Has experience with at least one major cloud provider technology (AWS, Azure, GCP)
• Is eager to solve tough problems and debug tricky production outages
• Has excellent communication skills
• Is curious, collaborative, and motivated

Success Measures

• In 1 month, you'll be familiar with the foundational parts of the system, the existing features, and projects within the Atlas Observability team and have contributed minor tasks within our codebase
• In 3 months, you will be contributing to design and development of your team’s projects and working on your team’s growth
• In 6 months, you and your team will have ramped enough to take on medium sized projects and you will be leading your team towards its product and engineering goals. You will be supporting our customers during escalations and have joined our on-call rotation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273361937

We are hiring an experienced Security Software Engineer (Staff or Senior) for our Infrastructure Security team to design and build scalable security controls and services within MongoDB Atlas multi-cloud infrastructure.

The team sits within the Site Reliability Engineering organization and works with other engineering teams to ensure that our infrastructure adheres to the highest security standards.

This role can be based out of our Dublin office, or work fully remotely in Ireland.

Responsibilities:

• Design and build core security primitives and services that protect MongoDB Atlas compute, networking, and identity across AWS, Azure, and GCP
• Build secure-by-default infrastructure using Linux security mechanisms (AppArmor, SELinux, seccomp, cgroups), Kubernetes, and eBPF to enforce runtime policies and gain deep visibility into systems behaviour
• Develop APIs, automation, and tooling that manage security posture at scale (CSPM, vulnerability management, workload identity) and provide monitoring, logging, and alerting pipelines that integrate with our tooling (Grafana, Splunk, Victoria Metrics.)
• Integrate security into our CI/CD and infrastructure-as-code workflows (Terraform) so that security controls are versioned, reviewed, and deployed just like any other code
• Lead complex projects end‑to‑end, from problem discovery and design docs to implementation, rollout, and long‑term ownership
• Collaborate with SRE, platform and product engineering teams to define secure architectures for new infrastructure and services

Qualifications:

You might be a great fit if you match some of the following:

• 5+ years of experience in Software Engineering, Site Reliability Engineering, or similar roles, preferably with relevant security work
• Proficiency with at least one programming language (Java, Golang, Rust, Python, or C/C++) and experience with infrastructure-as-code tools (Terraform) to automate security configurations and processes
• A deep understanding of Linux and networking concepts, including low-level fundamentals, and how they work together in complex systems
• Experience building security-related features or platforms such as runtime monitoring, CSPM, or vulnerability management
• Experience with a cloud provider (AWS, GCP, or Azure) and their security best practices and building blocks
• Hands-on experience with Kubernetes and its security ecosystem (e.g. RBAC, OPA/Gatekeeper, Kyverno, eBPF, Falco, Tetragon)
• A systems mindset: you think about failure modes, performance, observability, and operability alongside security and correctness
• Strong communication skills and the ability to explain complex security concepts and tradeoffs to both technical and non-technical stakeholders

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426183

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426148

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. 

We are looking to speak to candidates who are based in Stockholm for our hybrid working model.

Our ideal candidate will have

• 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based)
• 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc.
• An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• A team player approach and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Demonstrated continuing technical education (e.g., MongoDB DBA track, hyperscaler certifications)
• Prior exposure to database, cloud, and infrastructure technology is a plus

On a given day in this role you will

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB environments
• Proactively identify and mitigate technical risks for complex accounts by designing custom remediation plans and implementing best practices to pre-empt critical issues.
• Facilitate the resolution of high-stakes customer challenges while identifying strategic opportunities to expand MongoDB usage through optimized technical solutions.
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426244

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

What is our Mission

Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally,  we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform. 

A day in the life (Responsibilities)

• Lead complex projects within a cross-functional collaborative and supportive environment.
• Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
• Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
• Iterate on our technical approach to data management in support our international strategy 
• Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
• Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
• Advocate for best coding practices, raising the bar for yourself, your team, and the company.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
• Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
• Drive to work across our tech stack and support other engineers in resolving challenging problems
• Passionate about making users happy and seeing people use your product in the wild.
• Ability to embrace an agile mindset focused on delivering usable software.
• Experience with  fiscalisation, internationalization is a plus

Our Tech Stack

• A core of Java & Kotlin based backend services.
• React SPAs leveraging Tailwind, GraphQL and Storybook.
• Android app built in Java & Kotlin running in the restaurant.
• PostgresQL and Dynamodb as core persistence.
• Pulsar, Camel and RabbitMQ for message-based integrations.
• And many more technologies that help us build a top class platform.

**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Technical Support Specialist, API (Bilingual English/French)

Start Date: 06/29/2026 - Training is 6 weeks on-site in the Dublin office. There is no PTO allowed during training. After training, your schedule may include weekends, holidays and evenings

Location:  124 St Stephen's Green, Dublin 2, D02 C628, Ireland You will be expected to be in office 2 days a week, post training. 

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A day in the life

The Technical Support Specialist, API (Bilingual English/French) is an Associate level, salaried position that will contribute to the success of the Toast Customer Care Integrations team.  As an Technical Support Specialist, API (Bilingual English/French), you will assess customer needs, manage expectations, and respond effectively to resolve escalations quickly. The ideal candidate will be responsible for managing relationships with new and existing partners and customers. You will manage escalated technical and application support requests for customers who are using Toast Integrations and Toast APIs.

What you'll do (Responsibilities)

• Primary support and point of contact for post-integration vendor issues and support for vendors/customers experiencing problems with integrations. 
• Accepting direct customer calls, quickly identify problems, set expectations and resolve whenever possible. 
• Perform basic troubleshooting of integration issues by becoming proficient in Toast systems and tools such as Splunk and Postman. 
• Present customers and vendors with continuous updates and solutions within our SLAs and document support tickets, while also knowing when to appropriately escalate to Senior API Integrations Experts. 
• Be the voice of the customer and vendor, and collect feedback to drive continuous improvement across all areas including product.
• Relentlessly pursue customer satisfaction, every interaction is an opportunity to delight our customers.

What you’ll need to thrive (Requirements)

• Fluent / Bilingual in French and English
• 2+ years experience in Customer/Technical Support or a closely related field
• Previous experience working with API’s and Integrations
• Excellent verbal and written communication skills
• Proficient in system troubleshooting and analysis 
• Passion for customer and vendor support
• Ability to work scheduled shifts including day, evening and weekends

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a Senior Software Engineer to join our core team and perform a healthy mix of design and implementation tasks to advance the technical foundation behind the Fivetran product offering.

This team is tasked with evolving a high performance extract-load-trans form data integration system that enables our engineering teams to correctly implement hundreds of data connectors with minimal maintenance effort. The role will challenge you to reason about relational semantics, powerful abstractions, data representation, and software performance. You don’t need to be a subject matter expert before you join us (you will be one before you leave!), but you will need to have experience working carefully with a high impact software team — especially in environments where the best option may not be obvious, your decisions have cascading implications, and where you sometimes need to measure twice before you cut once. A successful candidate will be humble enough to collect diverse input and build consensus, will be experienced and confident enough to be decisive when it’s needed, and will be practical enough to build and iterate on the system while it’s in production. We are also looking for expertise and productivity with both modern and legacy software development environments.

This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use

• C (our main language), Python (used in testing), relational databases (Postgres, Oracle, SQL Server), make
• GitHub Copilot, Claude Code, Jenkins, GCP , Azure, AWS
• macOS/Linux/Unix/Windows, git

What You’ll Do

• Learn deeply about Fivetran in order to focus development on practical and relevant system improvements
• Contribute to the development and planning of our roadmap
• Collaborate with a small but mighty core team, and with a broader set of stakeholders
• Work across the project lifecycle: requirements, design, prototype, implementation, review, release, monitoring
• Review and approve pull requests
• Care and feel ownership of our product, and leverage your skills towards improving it

Skills We’re Looking For

• You are execution-oriented, and understand the need to target your “innovation budget” for the greatest impact: you find the middle ground between “perfect, but takes forever to code” and “fixes it now, but nobody will ever be able to understand what I did”
• You know how to design and code systems and software that is effective, intuitive, easy-to-operate, and elegantly simple
• You have worked with the relevant tooling and techniques: cloud services, network protocols, serialization, relational databases, etc.
• You have knowledge of complex structures, object orientation, exceptions, memory management techniques.

Bonus Skills​

• Experience with data replication, ETL/ELT tools, cloud and software defined infrastructure tools (for instance AWS Cloud Formation, Kubernetes, Docker), API technologies and analytics is definitely a plus
• Knowledge of DBMS internals is a strong plus
• Familiarity with low level concepts, such as encoding and the internals of network communication, is a strong plus
• Familiarity with system level programming (such as process and memory management and inter-process communication) is a plus

#LI-IM1

#LI-Hybrid

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a Senior Software Engineer to join our core team and perform a healthy mix of design and implementation tasks to advance the technical foundation behind the Fivetran product offering.

This team is tasked with evolving a high performance extract-load-trans form data integration system that enables our engineering teams to correctly implement hundreds of data connectors with minimal maintenance effort. The role will challenge you to reason about relational semantics, powerful abstractions, data representation, and software performance. You don’t need to be a subject matter expert before you join us (you will be one before you leave!), but you will need to have experience working carefully with a high impact software team — especially in environments where the best option may not be obvious, your decisions have cascading implications, and where you sometimes need to measure twice before you cut once. A successful candidate will be humble enough to collect diverse input and build consensus, will be experienced and confident enough to be decisive when it’s needed, and will be practical enough to build and iterate on the system while it’s in production. We are also looking for expertise and productivity with both modern and legacy software development environments.

This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use

• C (our main language), Python (used in testing), relational databases (Postgres, Oracle, SQL Server), make
• GitHub Copilot, Claude Code, Jenkins, GCP , Azure, AWS
• macOS/Linux/Unix/Windows, git

What You’ll Do

• Learn deeply about Fivetran in order to focus development on practical and relevant system improvements
• Contribute to the development and planning of our roadmap
• Collaborate with a small but mighty core team, and with a broader set of stakeholders
• Work across the project lifecycle: requirements, design, prototype, implementation, review, release, monitoring
• Review and approve pull requests
• Care and feel ownership of our product, and leverage your skills towards improving it

Skills We’re Looking For

• You are execution-oriented, and understand the need to target your “innovation budget” for the greatest impact: you find the middle ground between “perfect, but takes forever to code” and “fixes it now, but nobody will ever be able to understand what I did”
• You know how to design and code systems and software that is effective, intuitive, easy-to-operate, and elegantly simple
• You have worked with the relevant tooling and techniques: cloud services, network protocols, serialization, relational databases, etc.
• You have knowledge of complex structures, object orientation, exceptions, memory management techniques.

Bonus Skills​

• Experience with data replication, ETL/ELT tools, cloud and software defined infrastructure tools (for instance AWS Cloud Formation, Kubernetes, Docker), API technologies and analytics is definitely a plus
• Knowledge of DBMS internals is a strong plus
• Familiarity with low level concepts, such as encoding and the internals of network communication, is a strong plus
• Familiarity with system level programming (such as process and memory management and inter-process communication) is a plus

#LI-IM1

#LI-Hybrid

#IND

Lead Contract Manager, Strategic Accounts (Spanish & Italian)

• HUB Level: 6

• Career Track: Craft Track

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As a Lead Contract Manager on the Strategic Accounts team, you’ll own complex renewals and commercial outcomes for HubSpot’s highest-paying and Lighthouse customers.

You’ll lead value-driven renewal conversations, partner closely with Customer Success, Sales, and Legal, and ensure accurate forecasting and contract execution. This role also serves as a senior IC within Contract Management — mentoring peers, improving processes, and contributing to the strategic evolution of how we serve our most complex customers.

What You’ll Do

• Own and lead complex renewal and contract negotiations for strategic and upmarket customers, ensuring clarity, accuracy, and positive outcomes

• Partner with Strategic Account customers to understand their goals, challenges, and investment priorities, aligning contracts to business value

• Collaborate with Sales, Customer Success Managers, Legal, and senior stakeholders to execute renewals smoothly and resolve complexity

• Maintain accurate renewal forecasts and lead pipeline reviews, improving predictability and consistency

• Deliver best-in-class service to enterprise customers (200+ employees), balancing customer advocacy with commercial outcomes

• Mentor and support other Contract Managers through coaching, best-practice sharing, and informal leadership

• Contribute to process improvements, playbooks, and pilots that scale impact across Contract Management and Customer Success

• Support strategic initiatives and cross-functional projects that evolve how HubSpot manages upmarket renewals

What You’ll Bring

Required Qualifications

• Fluency in Spanish, Italian and English

• 5 + years of experience in contract management, renewals, or a closely related SaaS commercial role

• Experience managing complex contracts and partnering closely with Legal teams

• Proven success working with large, enterprise organizations (200+ employees)

• Strong negotiation skills with a growth-oriented, value-based approach

• Experience owning forecasts, renewal pipelines, or revenue-adjacent metrics

• Excellent written and verbal communication skills, including leading customer conversations with confidence

• Strong prioritization, organizational skills, and attention to detail in complex environments

• Ability to operate autonomously and strategically in a fast-paced setting

• Experience partnering with senior internal and external stakeholders

• Background working in Strategic Accounts or enterprise Customer Success motions

Nice-to-Have Qualifications

• Experience mentoring or informally leading peers without direct management responsibility

• Familiarity with SaaS economics and commercial models

Lead Contract Manager, Strategic Accounts (Spanish & Italian)

• HUB Level: 6

• Career Track: Craft Track

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As a Lead Contract Manager on the Strategic Accounts team, you’ll own complex renewals and commercial outcomes for HubSpot’s highest-paying and Lighthouse customers.

You’ll lead value-driven renewal conversations, partner closely with Customer Success, Sales, and Legal, and ensure accurate forecasting and contract execution. This role also serves as a senior IC within Contract Management — mentoring peers, improving processes, and contributing to the strategic evolution of how we serve our most complex customers.

What You’ll Do

• Own and lead complex renewal and contract negotiations for strategic and upmarket customers, ensuring clarity, accuracy, and positive outcomes

• Partner with Strategic Account customers to understand their goals, challenges, and investment priorities, aligning contracts to business value

• Collaborate with Sales, Customer Success Managers, Legal, and senior stakeholders to execute renewals smoothly and resolve complexity

• Maintain accurate renewal forecasts and lead pipeline reviews, improving predictability and consistency

• Deliver best-in-class service to enterprise customers (200+ employees), balancing customer advocacy with commercial outcomes

• Mentor and support other Contract Managers through coaching, best-practice sharing, and informal leadership

• Contribute to process improvements, playbooks, and pilots that scale impact across Contract Management and Customer Success

• Support strategic initiatives and cross-functional projects that evolve how HubSpot manages upmarket renewals

What You’ll Bring

Required Qualifications

• Fluency in Spanish, Italian and English

• 5 + years of experience in contract management, renewals, or a closely related SaaS commercial role

• Experience managing complex contracts and partnering closely with Legal teams

• Proven success working with large, enterprise organizations (200+ employees)

• Strong negotiation skills with a growth-oriented, value-based approach

• Experience owning forecasts, renewal pipelines, or revenue-adjacent metrics

• Excellent written and verbal communication skills, including leading customer conversations with confidence

• Strong prioritization, organizational skills, and attention to detail in complex environments

• Ability to operate autonomously and strategically in a fast-paced setting

• Experience partnering with senior internal and external stakeholders

• Background working in Strategic Accounts or enterprise Customer Success motions

Nice-to-Have Qualifications

• Experience mentoring or informally leading peers without direct management responsibility

• Familiarity with SaaS economics and commercial models

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role… 

Flipdish is expanding its team of Customer Support Agents, responsible for ensuring a seamless customer experience. This role, based in our Dublin office, focuses helping our mandarin customers in providing excellent customer support. 

Key Responsibilities:

Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone, email, and chat, ensuring a positive and satisfactory resolution.

Handle customer complaints: Actively listen to customers, empathize with their concerns, and work diligently to resolve problems in a timely manner, demonstrating excellent problem-solving skills.

Communicate effectively: Clearly and concisely communicate information, instructions, and solutions to customers in a friendly and professional manner, adapting communication style to suit the customer's needs.

Maintain accurate records: Document customer interactions, issues, and resolutions accurately and comprehensively in our Salesforce, ensuring proper tracking and follow-up.

Collaborate with team members: Work closely with the support team and other departments to escalate complex issues, share knowledge, and contribute to continuous process improvement.

Stay updated on product knowledge: Maintain a solid understanding of our software and services, staying up-to-date with new features, updates, and industry trends to provide accurate information to customers.

Adhere to service level agreements (SLAs): Meet or exceed established performance metrics, including response time, resolution time, customer satisfaction, and quality assurance targets.

Embrace a positive customer-focused mindset: Strive to create exceptional customer experiences, building and maintaining strong customer relationships through friendly, helpful, and professional interactions.

We're looking for:

• Relevant experience in Mandarin/Chinese speaking roles.
• A focus on delivering great customer experiences.
• Strong organisational and problem-solving skills.
• Technical troubleshooting proficiency.
• Fluency in Mandarin

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.  

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

🫀Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.

We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like Dublin, London and Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply. 

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch. 

We also understand some candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

An AI pod is Toast's AI-native engineering team, a focused pod of specialists who tackle complex, high-impact problems across Toast's product and platform landscape using AI-first approaches.

As Senior Principal Software Engineer and Senior Architect, you will be one of the most senior technologists at Toast, setting the technical vision and architectural direction for the pod while remaining hands-on in its most ambitious work. You'll define how AI-native engineering is done at Toast and spread those patterns across the organization.

A day in the life (Responsibilities)

• Develop and drive the architectural vision for AI Pod, establishing patterns for AI-native development that scale across Toast engineering
• Be an active participant and authoritative technical voice in cross-organizational strategy and architecture discussions
• Lead the pod's most complex, high-impact initiatives from design through production — staying hands-on throughout
• Evolve agentic development practices within the pod and champion their adoption across Toast
• Work closely with other Senior Principal Engineers and technical leaders across Toast to advance the overall architecture
• Mentor and develop technical leadership within the pod and across teams
• Partner with engineering leadership and product to translate strategic goals into executable technical plans

What you'll need to thrive (Requirements)

• 12+ years of experience designing and building highly scalable, mission-critical distributed software systems
• 10+ years of experience building and operating SaaS products, ideally AWS-hosted
• Demonstrated ability to drive architectural vision for a company, line of business, or highly scalable platform
• Deep experience building, deploying, and operating LLM-powered agents and AI-native systems
• 1+ years of hands-on experience using the latest AI coding agents with a strong desire to go all-in on agentic development practices
• Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
• Ability to move fluidly between whiteboard architecture and understanding the ebb and flow of code under load
• Ability and desire to communicate and influence at the executive level

What will make you stand out

• Experience managing or leading a small engineering team (2-4 engineers)
• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Senior Software Engineer on this team, you'll be hands-on building full-stack across the systems other Toast engineers depend on every day: the LLM proxy, agentic workflows, and the plugin marketplace that brings AI-native development practices to teams across the company.

A day in the life (Responsibilities)

• Design, build, and ship features across AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines
• Develop and extend autonomous agents that participate in the SDLC, such as the AI Review GitHub App and Developer Platform MCP integrations
• Build on and contribute to the internal plugin marketplace, developing plugins that encode Toast's architectural standards and quality practices into AI assistant behavior
• Implement MCP (Model Context Protocol) services and service templates that make it faster and easier for teams across Toast to build AI-powered workflows
• Contribute full-stack across backend services and frontend or developer-facing interfaces as needed
• Write high-quality, well-tested code and participate in design and code reviews
• Partner closely with product management to shape feature requirements, contribute to roadmap discussions, and translate product vision into reliable technical solutions

What you'll need to thrive (Requirements)

• 5+ years of experience designing and implementing scalable software systems, with a full-stack background spanning backend services and frontend or developer-facing interfaces
• Demonstrated experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and an interest in extending them through custom plugins, skills, or hooks
• Experience with MCP (Model Context Protocol), tool use patterns, or agentic frameworks
• Working knowledge of prompt engineering and how LLM behavior responds to context and instructions
• Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies
• Experience with distributed systems, REST APIs, and cloud-native infrastructure
• Strong customer empathy and a drive to make developers' lives better through reliable, well-designed platform solutions

What will make you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms, internal tooling, or API gateways
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Principal Software Engineer, you'll set the technical direction for how we design, build, and evolve these systems, working full-stack across the agentic workflows that employees across Toast depend on every day. This role is for someone who can drive architecture, raise the engineering bar across the team, and stay hands-on building.

A day in the life (Responsibilities)

• Define and drive the technical architecture for AI Foundations platform, spanning backend services, frontend tooling, and third party integrations
• Lead full-stack design and delivery across the LLM proxy, AI key management, observability pipelines, and internal plugin marketplace
• Architect and deliver autonomous agents and MCP services that participate in the software development lifecycle
• Set and uphold engineering standards across the team: code quality, system design, testing, and operational practices
• Mentor and technically lead engineers across all levels through design reviews, code reviews, and pairing
• Partner with product and platform leadership to shape the AI Foundations roadmap and translate strategy into executable technical plans
• Collaborate closely with designers and product teams to translate UX concepts into polished, production-ready frontend experiences
• Serve as a key technical voice in cross-team discussions, representing AI Foundations in architecture decisions across Toast engineering

What you'll need to thrive (Requirements)

• 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces
• Demonstrated experience leading technical architecture for a platform, product, or engineering team
• Proven ability to mentor engineers and raise the technical bar of a team through standards, reviews, and hands-on guidance
• Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks
• Experience with MCP, tool use patterns, or agentic frameworks
• Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies, with demonstrated experience building user-facing product interfaces
• Comfort with a rapidly changing technical landscape and a bias towards action over analysis paralysis

What will make you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms or internal tooling
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

**This role requires a minimum of two days per week in our Dublin office**

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

About the Role

A mission-critical role for Monks is the Senior Event Manager position, where you’ll work side-by-side with our clients to create, plan, execute, and measure events. The role offers the opportunity to build events for a multi-national client. Additionally, our ideal candidate is a fast and flexible go-getter who jumps on new opportunities, knows event trends, competitor events, and industry standards. This is a 6-month fixed-term contract. 

Responsibilities:

• Deliver outstanding quality support to the marketing events and programmes run by the Client team
• Work closely with your Client team point of contact on event data and audience development for multiple EMEA events 
• Ownership and/or collaboration on project timelines and project plans, ensuring deliverables are met on time
• Work effectively with external partners, creative agencies, and vendors, and internal cross-functional partners, e.g. PR, Sales, Logistics, and  other Marketing teams
• Acting as a trusted project lead, reporting to our Event Director.
• Creating high-quality, high-touch creative events that communicate brand value and build brand equity among advertisers and consumers.
• Delivering high-velocity events programs, whilst managing multiple stakeholders, either for virtual or in-person event formats
• Project management of different event formats, from the initial event strategy and concepting, pre-event planning, through to live event delivery and post-event reporting
• Direct client management and reporting. Overseeing multiple projects at one time, ensuring objectives are met and exceeded.
• Financial ownership - including creating, managing, and reconciling event budgets, as well as ongoing internal and client team financial planning.
• Overseeing and managing internal teams or third-party suppliers required for the event delivery - ensuring all project deadlines are adhered to and acting as quality control for the event work delivered
• Consistent communication to the client with updates, status reports, and progress of projects against their objectives and scope

About You

The essentials:

• Strong capabilities in the area of event & project management, ideally with 4-7 years of experience managing events (in-person and virtual events)
• Event trend awareness and competitive insights
• Excellent ability to multitask and stay abreast of multiple projects at one time
• Experienced in financial planning, including building and managing event budgets
• Ability to work in a fast-paced environment and be able to quickly react to new/urgent requests
• High energy, detail-oriented person, with a go-getter, positive attitude; comfortable working autonomously and within groups
• Experience working directly with clients to build strong relationships and create a positive experience that helps meet clients' business expectations and needs
• Effective verbal, written, and presentation-related communication skills around project planning and status, roadblocks, and, when needed, alternate courses of action
• BA/BS degree required
• Ability to travel for live events/site visits where required

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.  

#LI-RE1 #LI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

An AI pod is Toast's AI-native engineering team, a focused pod of specialists who tackle complex, high-impact problems across Toast's product and platform landscape using AI-first approaches.

As a Principal Software Engineer, you'll work full-stack across ambitious, cross-cutting initiatives, bringing deep technical expertise and architectural judgment to some of the hardest problems at Toast.

A day in the life (Responsibilities)

• Lead full-stack design and delivery of AI-native solutions that address complex, cross-functional problems across Toast
• Drive technical architecture for pod initiatives, from backend services and APIs to frontend and developer-facing interfaces
• Build and integrate LLM-powered agents, tools, and workflows that bring AI capabilities directly into product and platform contexts
• Set and uphold engineering standards within the pod: code quality, system design, testing, and operational practices
• Mentor engineers through design reviews, code reviews, and pairing
• Partner with stakeholders across Toast engineering to define problem scope, align on approach, and deliver outcomes
• Serve as a technical voice in cross-team architecture discussions, connecting pod work to broader Toast engineering patterns

What you'll need to thrive (Requirements)

• 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces
• Demonstrated experience leading technical architecture for a platform, product, or engineering team
• Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks
• Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
• Strong prompt engineering skills and intuition for how LLM behavior responds to context and instructions
• Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies
• A bias towards action and comfort operating in ambiguous, rapidly evolving problem spaces

What will help you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms or internal tooling
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-Hybrid
#BI-Hybrid

About the Role

We are looking for a Senior Solutions Product Marketing Manager to join our Product + Portfolio Marketing team and own Fivetran's solutions marketing program end-to-end. This is a highly strategic, cross-functional role responsible for building and scaling how Fivetran goes to market around customer use cases and solutions, translating technical capabilities into compelling, outcome-based narratives that resonate with both technical and business buyers. As the owner of this program, you will iterate on the framework, set the strategy, and drive execution across use cases, solution positioning, and the assets that bring them to life for sellers, partners, and customers.

You'll work with Sales and Marketing to ensure the solutions framework is adopted in the field and activated across campaigns and programs, while also partnering with Product to keep solution positioning grounded in specific products. You'll engage personas spanning data engineers and architects to analytics leaders, CDOs, and CIOs, connecting technical capabilities to business outcomes across the modern data landscape.

This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

What You'll Do

• Solutions Program Ownership: Own Fivetran's solutions marketing framework, including use case categories, technical and business use cases, and solution positioning. Build and maintain a scalable program that connects customer pain points and buying triggers to Fivetran's platform capabilities. Establish a review cadence to keep use cases, solutions, and messaging current as the market and product evolve. As the program matures, develop an industry vertical layer that connects Fivetran's solutions to the specific challenges and use cases of priority industries such as retail, financial services, healthcare, and manufacturing.
• Messaging and Positioning: Develop differentiated, outcome-based messaging and positioning for each priority use case and solution, tailored to relevant buyer personas and segments. Translate complex technical concepts into clear value narratives that resonate across the buyer journey, from initial discovery through evaluation and expansion. Partner with Product to ensure solution positioning is grounded in platform capabilities and reflects the latest product priorities.
• Sales Adoption and Iteration: Partner closely with Sales leadership, AEs, BDRs, SEs, and CSMs to drive adoption of the solutions selling framework in the field. Actively gather feedback on what messaging is landing, which discovery questions are effective, and where sellers are running into gaps or objections, then use that input to continuously iterate on the framework and assets.
• Content and Sales Enablement: Build and maintain a comprehensive bill of materials for solutions selling, including solution briefs, discovery question guides, reference architecture diagrams, sales playbooks, and competitive battle cards. Partner with Sales Enablement to train and equip sellers with the tools and context they need to lead use case-driven conversations. Map customer success stories and case studies to priority use cases to support pipeline and expansion motions.
• Cross-Functional Collaboration: Serve as the connective tissue between Product, Sales, Marketing, and Enablement, aligning stakeholders on priorities, messaging, and delivery timelines. Collaborate with Partner Marketing to develop joint solution plays with key ecosystem partners such as Snowflake and Databricks. Partner with Demand Generation and Campaign teams to ensure use case and solution messaging is activated across marketing channels and sales motions.
• Customer and Market Intelligence: Conduct ongoing research into customer buying patterns, competitive positioning, and partner strategies to inform and validate use case and solution priorities. Synthesize inputs from win/loss analysis, sales calls, seller feedback, and industry analyst conversations to continuously sharpen positioning. 

Skills We're Looking For

• 5–8 years of experience in product marketing, solutions marketing, sales engineering, or a related GTM function, ideally at a B2B data or enterprise SaaS company
• Proven experience owning a solutions or use case marketing program, including defining frameworks, building messaging, and delivering enablement assets at scale
• Familiarity with industry vertical go-to-market motions and how solution positioning shifts across verticals such as retail, financial services, or manufacturing
• Understanding of enterprise sales motions, including new business and expansion plays, and how solutions-based selling fits into each
• Understanding of the modern data ecosystem, including data integration, cloud data warehouses, data lakes, and emerging AI and analytics use cases
• Experience working cross-functionally across Sales, Product, SE, and Enablement teams to align on priorities and drive execution
• Exceptional written and verbal communication skills, with the ability to adapt messaging for different personas, mediums, and stages of the buyer journey
• Strong project management skills with the ability to manage a complex, multi-workstream program and meet deadlines in a fast-moving environment
• A data-driven mindset, comfortable using win/loss data, pipeline metrics, and content performance to inform decisions and measure program impact

#LI-NR1
#LI-HYBRID

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We’re looking for a Software Engineer II to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play an important role in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction.

A day in the life (Responsibilities):

• Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment
• Participate in designing, estimating, implementing, testing, and debugging end-to-end solutions
• Ship code that has a massive impact on the growth of Toast
• Learn and champion best practices for development, deployment, and quality life-cycles
• Actively contribute to product design and feature selection discussions
• Participate in code reviews to ensure technical implementations meet functional requirements

What you'll need to thrive (Requirements)

• Strong foundation in Java, Kotlin or other object-oriented language(s)
• Experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)
• A proven track record of building partnerships across engineering, product, customer success, and other stakeholders.
• Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
• Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement.
• Passionate about technology and learning new things
• Desire to make continuous improvements to teams and technology
• You are not afraid to tackle big problems and ask insightful questions.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID
#BI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We’re looking for an engineer to help build and scale Toast’s labor cost and timekeeping platforms - systems that directly influence labor spend for more than 166,000 restaurant locations. You’ll work on highly visible, mission-critical infrastructure supporting millions of employees and operators across Toast restaurants.

In this role, you’ll gain hands-on experience with large-scale, data-intensive systems. We’ve processed over a billion of shift records and are in the midst of an exciting architecture modernization to support rapid growth and faster development. We are operating at true scale, pushing the limits of our databases. If you’re excited to lay the technical foundation for the next generation of labor cost management—and to help restaurant operators save real money—we’d love to hear from you.

A day in the life (Responsibilities)

• Help shape our next-generation timekeeping systems that operate at massive scale, processing tens of millions of shift events every week.
• Build, run, and improve core backend systems alongside a collaborative, supportive team.
• Be a part of the organization with a strong focus on engineering culture and full end-to-end ownership.
• Participate across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale.
• Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams
• Partner with product and design to influence what we build and how we build it
• Participate in thoughtful code reviews, both giving and receiving feedback

What you'll need to thrive (Requirements)

• Experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar).
• Willingness to monitor, troubleshoot, and improve system performance through logging and metrics
• Ability and motivation to learn quickly and apply knowledge to solve real problems
• A hunger to take on challenging projects and build systems that operate at massive scale.

Above all, we’re looking for a strong engineer with solid fundamentals.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID
#BI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Senior Manager for Support Center & Communications (SCC) and Pricing Experience, you will lead the strategy and execution behind Toast’s self-service support ecosystem and account management experiences, shaping how customers understand, manage, and resolve issues across their relationship with Toast. You will guide the evolution of our Support Center, communications platform, and billing and pricing experiences while partnering closely with product, design, engineering, support, and finance teams to deliver seamless, scalable solutions.

Working across the customer lifecycle—from awareness and understanding to action and resolution—you will empower customers to self-serve with confidence while using AI and automation to better understand customer context and surface relevant insights across support, billing, and account experiences. You will ensure clarity, consistency, and trust in how Toast communicates and charges for its products. Your leadership will drive improvements in customer experience, operational efficiency, and revenue integrity across some of Toast’s most critical customer-facing systems.

A day in the life (Responsibilities)

• Lead the technical vision and execution for Toast’s Support Center, communications platform, and pricing and billing experiences, driving measurable improvements in customer self-service and operational efficiency.
• Create leverage across product, support, and business teams by building scalable systems for self-service support, proactive communications, and account management.
• Apply AI and automation to support and account experiences, enabling better understanding of customer context (e.g., support history, knowledge, billing, and subscriptions) and surfacing relevant insights, actions, and guidance.
• Break down complex, cross-functional initiatives into clear, incremental milestones that deliver meaningful customer and business outcomes.
• Establish and uphold technical standards, architecture patterns, and best practices across the organization.
• Coach and mentor engineers and managers, helping them grow technically and as leaders.
• Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist.

What you'll need to thrive (Requirements)

• 5+ years of experience leading high-performing product, platform, or customer experience teams in complex, cross-functional environments.
• Strong background in full-stack systems, with experience building customer-facing applications that integrate with a wide range of backend services, platforms, and data systems.
• Proven experience owning and scaling customer-facing platforms or systems that span multiple teams and touchpoints.
• Ability to translate broad, ambiguous strategic goals into clear roadmaps and execution plans.
• Demonstrated success partnering with product stakeholders to drive measurable outcomes
• Strong communication and leadership skills with experience influencing senior technical and product leaders and aligning teams around shared goals
• Track record of building inclusive, high-ownership teams and developing talent.

Bonus Ingredients (Nice to Haves)*

• Experience leading teams that sit at the intersection of customer-facing platforms and internal systems such as support, communications, or billing.
• Background in experimentation driven product development or optimizing customer journeys through data-driven experimentation.

#LI-HYBRID
#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

This hybrid role is based in Dublin, Ireland (Full relocation provided).

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

What is our Mission

Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally,  we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform. 

A day in the life (Responsibilities)

• Lead complex projects within a cross-functional collaborative and supportive environment.
• Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
• Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
• Iterate on our technical approach to data management in support our international strategy 
• Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
• Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
• Advocate for best coding practices, raising the bar for yourself, your team, and the company.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
• Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
• Drive to work across our tech stack and support other engineers in resolving challenging problems
• Passionate about making users happy and seeing people use your product in the wild.
• Ability to embrace an agile mindset focused on delivering usable software.
• Experience with  fiscalisation, internationalization is a plus

Our Tech Stack

• A core of Java & Kotlin based backend services.
• React SPAs leveraging Tailwind, GraphQL and Storybook.
• Android app built in Java & Kotlin running in the restaurant.
• PostgresQL and Dynamodb as core persistence.
• Pulsar, Camel and RabbitMQ for message-based integrations.
• And many more technologies that help us build a top class platform.

**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We’re looking for a Senior Software Engineer to help build and scale Toast’s labor cost and timekeeping platforms - systems that directly influence labor spend for more than 166,000 restaurant locations. You’ll work on highly visible, mission-critical infrastructure supporting millions of employees and operators across Toast restaurants.

In this role, you’ll gain hands-on experience with large-scale, data-intensive systems. We’ve processed over a billion shift records and are in the midst of an exciting architecture modernization to support rapid growth and faster development. We are operating at true scale, pushing the limits of our databases. If you’re excited to lay the technical foundation for the next generation of labor cost management—and to help restaurant operators save real money—we’d love to hear from you.

A day in the life (Responsibilities):

• Drive the evolution of our next-generation timekeeping platform, operating at significant scale and processing tens of millions of shift events each week
• Build, run, and improve core backend systems alongside a collaborative, supportive team.
• Take end-to-end ownership of systems, contributing to a strong engineering culture focused on quality, reliability, and long-term maintainability
• Lead work across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale.
• Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams
• Partner with product and design to influence what we build and how we build it
• Contribute to and elevate team standards through thoughtful code reviews and technical discussions
• Mentor and provide technical guidance to other team members

What you'll need to thrive (Requirements)

• 5+ years of back-end experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar).
• Experience owning and operating production systems.
• A track record of tackling ambiguous, high-impact challenges and delivering scalable solutions
• Ability and motivation to learn quickly and apply knowledge to solve real problems
• A hunger to take on challenging projects and build systems that operate at massive scale.

Above all, we’re looking for a strong engineer with solid fundamentals.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID
#BI-Hybrid

Pre-Sales Solutions Engineer

Commercial | EMEA | Italian Speaking

About the Opportunity

Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We don't just demo software. We work as trusted advisors, helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges, and then we prove it.

We're looking for a Pre-Sales Solutions Engineer to join our EMEA Commercial team, covering the Entrepreneur and SMB segment. This is a great opportunity for someone early in their pre-sales career who is curious, eager to learn, and excited by the intersection of technology and sales. You don't need to have all the answers on day one. What matters is that you ask great questions, pick things up quickly, and genuinely want to help customers succeed.

You'll work alongside Account Executives across the Italian-speaking market and wider EMEA region, supporting the technical side of deals and building your skills in a collaborative, high-energy team environment.

What We Do as Solutions Engineers

We're technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions, demonstrating clear value, and making sure prospects choose Klaviyo.

We work directly with customers to design solutions that integrate into their existing tech stacks, taking a consultative approach that builds confidence and gets buy-in from both technical and business stakeholders.

Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators, a Chrome extension for troubleshooting API calls, and templatised mobile apps to showcase our SDK capabilities. We're a team that builds things to solve problems, and we'd love you to grow into that.

How You'll Make a Difference

Support the Technical Win

• Work alongside Account Executives to support the technical side of Commercial opportunities from qualification through to close.
• Participate in technical discovery conversations, learning how to uncover a prospect's goals, current tools, and key constraints.
• Deliver product demos and presentations to business and technical audiences, connecting Klaviyo's capabilities to what the customer actually cares about.
• Help scope proofs of concept and pilot projects, supporting delivery and keeping stakeholders informed along the way.
• Learn how to handle common objections and navigate competitive questions with guidance from the broader team.

Build Customer Confidence

• Develop a strong understanding of Klaviyo's platform, APIs, and integrations so you can answer technical questions clearly and confidently.
• Build relationships with prospects and support them on topics like data strategy, integrations, and implementation approach.
• Collaborate with Product, Engineering, and Support on RFPs, security reviews, and technical evaluations where needed.
• Start building knowledge of the competitive landscape so you can add value in deal conversations over time.

Contribute to the Team

• Help build and improve repeatable assets like demo narratives, templates, and playbooks that make the wider team more effective.
• Use AI tools to support your work, from research and demo prep to light automation.
• Share what you're hearing from customers back to Product and GTM teams, especially around gaps and trends in the SMB segment.

Who You Are

Required

• Fluent in Italian and English, written and spoken.
• 1+ years of experience in a pre-sales, solutions engineering, technical sales, or customer-facing technical role at a B2B SaaS company.
• Curiosity about technology and a genuine interest in how businesses use data and marketing tools to grow.
• Comfortable talking to both technical and non-technical stakeholders and adapting your communication style accordingly.
• Good at explaining things clearly, whether that's a technical concept to a marketer or a business problem to a developer.
• Willing to run live product demos and get comfortable thinking on your feet when questions come up.
• A proactive mindset and willingness to learn quickly in a fast-moving environment.

Nice to Have

• Some familiarity with web technologies, REST APIs, or data integrations, even if you haven't worked with them professionally.
• Exposure to marketing technology, eCommerce platforms (e.g. Shopify, Magento), or customer engagement tools.
• Basic experience with JavaScript, Python, or SQL for exploring data or light integration work.
• Familiarity with AI-assisted tools (e.g. Claude, Cursor) and an interest in using them to work smarter.
• Any experience in a commercial or SMB-focused environment, whether in sales, support, or a technical capacity.
• Additional spoken European languages

What Sets You Apart

• You ask great questions and genuinely listen to the answers.
• You're not afraid to say you don't know something, but you always follow up with the answer.
• You pick up new tools and concepts quickly and enjoy figuring things out.
• You take ownership of your work and follow through without needing to be chased.
• You're excited about the idea of building a career in pre-sales and see this role as a serious starting point.

How We'll Measure Success

• Contribution to technical win rate in the Commercial segment.
• Quality of demos, discovery conversations, and handoffs to Customer Success and implementation teams.
• Speed and consistency in picking up product knowledge and ramping into deals.
• Contributions to team assets and the feedback you bring back from customer conversations.

#LI-Hybrid 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About The Role

We’re looking for a Business Development Representative to join our BDR team. As a Business Development Representative you will work closely with your supporting Account Executive team, Marketing and Partner team to ensure EMEA builds strong opportunities in key target accounts in EMEA. Your responsibilities will include outbounding to your book of business, cold-calling, video prospecting, personalised emails as well as qualifying inbound leads to build a strong pipeline in your market.

This is a full-time, hybrid position based out of our Dublin office. As a hybrid company, you are expected to come to the Dublin office at least 2 days per week as well as be available for some travel to events. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You'll Use

• Salesforce
• Outreach/Salesloft
• Gong
• Demandbase
• LinkedIn Sales Navigator
• ZoomInfo or similar

What You’ll Do 

• Outbound into Commercial Accounts.
• Qualify inbound leads and prospects to companies and generate quality meetings with all levels of employees from C-Level to data analysts.
• Build account plans with your Account Executive.
• Organize, log activity, and categorize sales lead information into the CRM, as well as utilize other prospecting tools.
• Be able to articulate and sell Fivetran’s value to prospects and how we can aid their business insights.
• Adhere to your inbound and outbound KPIs as well as being comfortable balancing your time & competing priorities
• As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.

Skills We’re Looking For 

• Experience qualifying inbound/outbound leads
• Intrinsically motivated person who is highly accountable with a 'get stuck in' attitude
• Excellent in-person, phone, written, and verbal communication skills with both internal and external clients
• Highly curious with a passion for solving our customer's problems
• Highly driven and motivated and thrive in an extremely fast paced environment
• Able to convey technical principles in a conversational way
• Comfortable with daily, weekly and monthly calls, email and meeting target

Bonus Skills 

• Previous business development experience is preferred
• English + any European language is preferred

#LI-IM1
#LI-HYBRID

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms. 

A day in the life (Responsibilities)

• Develop and drive an architectural vision to support the ambitious goals for agents and agent development
• Be an active participant and an authoritative technical voice in FinTech product strategy discussions
• Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production
• Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole
• Evolve an ever more efficient way of working through agents and spread it across Toast
• Work directly with the product manager for the Team Agent space, collaborating to drive vision
• Be hands on and actively participate in development on the Team Agent
• Mentor and develop technical leadership across Team, and Fintech

What you'll need to thrive (Requirements)

• 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems
• 10+ years experience building and operating SaaS products, ideally AWS hosted
• 1+ years experience using the latest in coding agents 
• A strong desire to lean all in on agentic development practices
• Passion for building autonomous agents
• Demonstrated ability to drive technical architecture for a company or highly scalable line of products
• A desire to work not only with technologists but also product owners and business leaders
• Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load
• Ability and desire to communicate and influence at the executive level

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience designing agentic products
• Experience building systems that leverage LLMs and other ML models
• Experience with enterprise integration using Apache Camel
• Experience architecting event-driven distributed systems using Apache Pulsar
• Experience defining test, build and deploy strategies
• Solid understanding of workforce management
• Solid understanding of restaurant operations

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

ABOUT THE TEAM

The Voyager team in Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge. The team specializes in integrating enterprise networking capabilities from global IT leaders with purpose-built hardware and software platforms designed to meet market demands for the most stringent of environmental requirements.

ABOUT THE ROLE

We are seeking a Software Engineer to join our Software team in Dublin. This role will involve working on a range of projects including low-power compute modules, Baseboard Management Controllers (BMC), and IP routers. Candidate will be working on Linux-based embedded OSes, embedded applications and BSPs. An ability to learn new technologies quickly and a desire to work in challenging technical roles are key requirements. Anduril has a collaborative culture with plenty of opportunities for ownership. As a member of the team, your decisions today will have a large impact on the company now and into the future, as well as on our customers.

Key Responsibilities

• Develop high-quality software solutions based on technical requirements
• Collaborate with cross-functional teams to define, design, and ship new features
• Maintain existing codebase and troubleshoot issues as they arise
• Participate in code reviews to ensure best practices are being followed
• Collaborating with development and QA teams using SCRUM/Agile methodologies

Required Qualifications and experience

• Minimum 3 years relevant previous experience
• Bachelor's degree in Computer Science or related field
• Proficiency in multiple programming languages; Python, C/C++, Bash/Shell scripting
• Strong understanding of software development lifecycle
• Good Networking knowledge - IPv4/IPv6, NAT, VPN
• Experience working with virtualisation and container technologies e.g. KVM, Docker.
• Experience with underlying linux systems such as systemd, dbus, linux network stack.
• Experience with software development for linux
• Strong problem-solving skills
• Excellent communication skills
• Ability to document work clearly
• Ability to work independently with minimal supervision

Preferred Qualifications

• Experience with build tools like yocto or buildroot
• Experience with kernel debugging.
• GDB experience.

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: 

Benefits

• Matched pension contributions up to 10%
• An annual contribution toward your private health insurance for you and your dependents. 
• Income Protection: Anduril covers life and disability insurance for all employees. 
• Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs. 
• Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting. 
• Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available. 
• Professional Development: Annual reimbursement for professional development 
• Commuter Benefits: Company-funded commuter benefits based on your region. 
• Relocation Assistance: Available depending on role eligibility. 
• Free car parking