WHAT YOU’LL DO

Viant is seeking a highly skilled and self-motivated Technical Account Manager to serve as a strategic post-sales thought leader for our most important clients. This role sits at the intersection of technology, measurement, and client strategy, partnering closely with Sales Engineering, Account Management, and product teams to deepen relationships, elevate technical maturity, and accelerate adoption of Viant’s advanced measurement and data solutions. You will play a critical role in scaling strategic accounts post-sale, translating complex technical and measurement capabilities into clear business value, and helping clients fully realize the long-term impact of Viant’s platform.

This role is ideal for someone who thrives as a trusted advisor, enjoys shaping solution strategy, and can influence outcomes across both internal and external stakeholders. The ideal candidate will have a combination of exceptional project management and client service skills, as well as knowledge of the advertising technology landscape. You should have a strong understanding of client service best practices and end-to-end solutions delivery.

THE DAY-TO-DAY

• Serve as a strategic technical thought leader in the post-sale lifecycle, partnering with Account Management to grow adoption, expand use cases, and retain and upsell key accounts.
• Act as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions to broader business objectives.
• Partner closely with Sales Engineering to ensure continuity of solution strategy from pre-sale handoff through execution and optimization.
• Collaborate with Sales, Business Intelligence, and Operations teams to unblock complex challenges and deliver high-impact solutions for strategic accounts.
• Lead client measurement strategy across Viant Advanced Reporting and third-party measurement solutions to improve insight quality, performance understanding, and ROI.
• Scope and deliver custom reporting solutions that enable advanced analysis, executive-level storytelling, and long-term measurement evolution.
• Develop training materials and documentation to level up internal Sales and Account teams and strengthen post-sale execution.
• Use Google BigQuery SQL to investigate data discrepancies, validate data integrity, and surface actionable insights that inform optimization and decision-making.

GREAT TO HAVE

• 4+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
• 2+ years experience with Ad Tech platforms such as demand-side platforms (DSPs), data management platforms (DMPs), Customer Data Platform (CDP), and/or clean rooms technology
• Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
• Ability to clearly articulate complex technical and measurement concepts to both technical and non-technical audiences
• Proficiency in SQL (Google BigQuery preferred) and cloud-based analytics tools
• Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

#LI-SK1

Latitude AI (lat.ai) develops automated driving technologies, including L3, for Ford vehicles at scale. We’re driven by the opportunity to reimagine what it’s like to drive and make travel safer, less stressful, and more enjoyable for everyone.  

When you join the Latitude team, you’ll work alongside leading experts across machine learning and robotics, cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering – all dedicated to making a real, positive impact on the driving experience for millions of people. 

As a Ford Motor Company subsidiary, we operate independently to develop automated driving technology at the speed of a technology startup. Latitude is headquartered in Pittsburgh with engineering centers in Dearborn, Mich., and Palo Alto, Calif.

Meet the team:

The Autonomy Analytics team is responsible for evaluating the performance of our autonomous software using data, statistics, and machine learning. Combining data from real-world testing with our extensive simulations, our team builds the metrics and analytics that ensure our product is safe, reliable, and delights our customers. 

Our team is spread geographically with some members on-site in Pittsburgh, Palo Alto, and Dearborn. Others work fully remotely.

What you’ll do: 

• Translate loosely defined questions into clear requirements, metric definitions, and analytical deliverables
• Partner closely with software development teams, test engineering, product, and analytics partners to understand needs and deliver trusted data products
• Build and maintain scalable data models in Google BigQuery and similar cloud data platforms to support reporting, analysis, and operational decision-making
• Develop dashboards and lightweight data applications in Apache Superset, Plotly Dash, or similar tools for technical and business stakeholders
• Investigate source data, identify quality issues, and implement durable fixes that improve accuracy, consistency, and reliability
• Create reusable datasets, testing practices, and documentation that strengthen trust in data and improve self-service access
• Balance near-term dashboard development with long-term data modeling work to support both speed and scale
• Communicate findings, assumptions, and tradeoffs clearly to internal stakeholders and external platform or data partners as needed

What you'll need to succeed:

• Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Robotics or a related field and 4+ years of relevant experience (or Master's degree and 2+ years of relevant experience, or PhD)
• Experience building and maintaining analytics-ready data models in Google BigQuery or a similar cloud data warehouse
• Experience using dbt or a similar data transformation framework to develop tested, documented, and maintainable data pipelines
• Experience designing dashboards and analytical applications in Apache Superset, Tableau, or similar reporting and visualization tools
• Strong SQL skills, including complex transformations, data validation, and query optimization
• Experience with Python for data analysis and application development, including the ability to contribute to and maintain Plotly Dash dashboards
• Demonstrated ability to succeed in ambiguous environments by defining requirements, shaping metrics, and creating structure from incomplete problem statements
• Experience partnering with software development, test engineering, product, or similar cross-functional teams to deliver measurable outcomes
• Strong foundation in data modeling, dashboard design, documentation, and quality assurance practices
• Strong written and verbal communication skills with the ability to explain analytical concepts and findings to varied audiences

Nice to have: 

• Experience supporting autonomous vehicle development or other complex hardware and software products
• Experience working with telemetry, operational, or product usage data at scale
• Experience building shared metrics and self-service reporting solutions for engineering and product organizations
• Experience with front-end technologies such as HTML, CSS, JavaScript, or React to support customization and enhancement of data applications and dashboards

What we offer you:

• Competitive compensation packages
• High-quality individual and family medical, dental, and vision insurance
• Health savings account with available employer match
• Employer-matched 401(k) retirement plan with immediate vesting
• Employer-paid group term life insurance and the option to elect voluntary life insurance
• Paid parental leave
• Paid medical leave
• Unlimited vacation
• 15 paid holidays
• Daily lunches, snacks, and beverages available in all office locations
• Pre-tax spending accounts for healthcare and dependent care expenses
• Pre-tax commuter benefits
• Monthly wellness stipend
• Adoption/Surrogacy support program
• Backup child and elder care program
• Professional development reimbursement
• Employee assistance program
• Discounted programs that include legal services, identity theft protection, pet insurance, and more
• Company and team bonding outlets: employee resource groups, quarterly team activity stipend, and wellness initiatives

Learn more about Latitude’s team, mission and career opportunities at lat.ai!

The expected base salary range for this full-time position in California is $179,200 - $268,800 USD. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Latitude employees are also eligible to participate in Latitude’s annual bonus programs, equity compensation, and generous Company benefits program, subject to eligibility requirements.

Candidates for positions with Latitude AI must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is available for this position.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

Role Overview

We’re looking for a detail-obsessed specialist to review AI-generated vehicle marketing assets for product accuracy, visual quality, and legal compliance before they reach clients. This role serves as a critical quality gate in our production workflow — combining sharp visual judgment with product understanding to ensure every asset is accurate, compliant, and production-ready.

***This is not a traditional QA role — it requires strong visual judgment, attention to detail, and the ability to evaluate product accuracy at a granular level.

What You’ll Do

1. Asset Review & Quality Control

• Review AI-generated vehicle images (and future video assets) against reference materials to ensure product accuracy (trim, badging, wheels, interiors, materials, proportions)
• Identify visual defects caused by AI generation (e.g., distortions, missing elements, inconsistencies in vehicle or environment)
• Flag issues related to legal and compliance guidelines using established review frameworks
• Apply a high level of visual scrutiny — this role prioritizes precision over speed

2. Product Accuracy & Validation

• Serve as a subject matter expert on vehicle configurations using provided reference materials
• Distinguish between similar models and trim-level differences, and ensure correct representation across assets
• Validate that the vehicle shown aligns with messaging (e.g., EV vs ICE, performance claims, feature callouts)
• Identify inconsistencies between product, visuals, and claims early in the process

3. Issue Markup & Workflow Management

• Annotate and document issues clearly using tools such as Photoshop or internal platforms
• Provide structured, actionable feedback to the retouching/post-production team
• Route assets for correction based on issue type and severity
• Triage incoming outputs to ensure they meet minimum quality standards before entering post-production

4. Post-Retouch QA

• Perform final quality checks on retouched assets to ensure all issues have been resolved
• Confirm assets meet internal standards before delivery to clients

5. Cross-Team Collaboration

• Act as a bridge between product, creative, and production teams by translating product details into clear, actionable guidance
• Support asset development by advising on correct configurations, feature representation, and visual details
• Partner with internal teams and stakeholders during review cycles to uphold product integrity

6. Continuous Improvement & Tooling

• Provide feedback to product and engineering teams on recurring issues and gaps in AI output quality
• Help refine review guidelines, workflows, and internal tools to improve efficiency and accuracy
• Contribute to building scalable processes as asset volume grows and new formats (e.g., video) are introduced
• Support the development and maintenance of product reference materials, checklists, and documentation

What We’re Looking For

• Exceptional attention to detail — you can spot subtle visual inconsistencies, inaccuracies, and defects others would miss
• Experience in creative production, post-production, or asset QA (ideally working with images or video in a fast-paced environment)
• Strong visual judgment + structured thinking — able to follow guidelines while making sound calls when things aren’t black-and-white
• Clear, concise communicator — can document issues and provide actionable feedback to production teams
• Comfort working in production workflows — able to balance quality with throughput and manage multiple assets at once

Nice-to-Have

• Familiarity with automotive products, trims, or OEM brand standards
• Experience reviewing assets for legal or compliance considerations
• Exposure to AI-generated content and common failure patterns
• Experience improving workflows, tools, or QA processes

How Success is Measured

• Ability to consistently catch visual and product-related defects before client delivery
• Reduction in rework cycles and missed issues
• Quality and clarity of feedback provided to production teams
• Contribution to improving workflows, tools, and asset quality over time

Why This Role Matters

AI-generated content introduces new types of quality and compliance risks. This role ensures that every asset is not only visually polished, but also product-accurate and legally sound.

You will play a key role in bridging AI generation and production-quality output — and directly influence how the product evolves.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-ZZ1

#LI-HYBRID

Role Overview

We’re looking for a detail-obsessed specialist to review AI-generated vehicle marketing assets for product accuracy, visual quality, and legal compliance before they reach clients. This role serves as a critical quality gate in our production workflow — combining sharp visual judgment with product understanding to ensure every asset is accurate, compliant, and production-ready.

***This is not a traditional QA role — it requires strong visual judgment, attention to detail, and the ability to evaluate product accuracy at a granular level.

What You’ll Do

1. Asset Review & Quality Control

• Review AI-generated vehicle images (and future video assets) against reference materials to ensure product accuracy (trim, badging, wheels, interiors, materials, proportions)
• Identify visual defects caused by AI generation (e.g., distortions, missing elements, inconsistencies in vehicle or environment)
• Flag issues related to legal and compliance guidelines using established review frameworks
• Apply a high level of visual scrutiny — this role prioritizes precision over speed

2. Product Accuracy & Validation

• Serve as a subject matter expert on vehicle configurations using provided reference materials
• Distinguish between similar models and trim-level differences, and ensure correct representation across assets
• Validate that the vehicle shown aligns with messaging (e.g., EV vs ICE, performance claims, feature callouts)
• Identify inconsistencies between product, visuals, and claims early in the process

3. Issue Markup & Workflow Management

• Annotate and document issues clearly using tools such as Photoshop or internal platforms
• Provide structured, actionable feedback to the retouching/post-production team
• Route assets for correction based on issue type and severity
• Triage incoming outputs to ensure they meet minimum quality standards before entering post-production

4. Post-Retouch QA

• Perform final quality checks on retouched assets to ensure all issues have been resolved
• Confirm assets meet internal standards before delivery to clients

5. Cross-Team Collaboration

• Act as a bridge between product, creative, and production teams by translating product details into clear, actionable guidance
• Support asset development by advising on correct configurations, feature representation, and visual details
• Partner with internal teams and stakeholders during review cycles to uphold product integrity

6. Continuous Improvement & Tooling

• Provide feedback to product and engineering teams on recurring issues and gaps in AI output quality
• Help refine review guidelines, workflows, and internal tools to improve efficiency and accuracy
• Contribute to building scalable processes as asset volume grows and new formats (e.g., video) are introduced
• Support the development and maintenance of product reference materials, checklists, and documentation

What We’re Looking For

• Exceptional attention to detail — you can spot subtle visual inconsistencies, inaccuracies, and defects others would miss
• Experience in creative production, post-production, or asset QA (ideally working with images or video in a fast-paced environment)
• Strong visual judgment + structured thinking — able to follow guidelines while making sound calls when things aren’t black-and-white
• Clear, concise communicator — can document issues and provide actionable feedback to production teams
• Comfort working in production workflows — able to balance quality with throughput and manage multiple assets at once

Nice-to-Have

• Familiarity with automotive products, trims, or OEM brand standards
• Experience reviewing assets for legal or compliance considerations
• Exposure to AI-generated content and common failure patterns
• Experience improving workflows, tools, or QA processes

How Success is Measured

• Ability to consistently catch visual and product-related defects before client delivery
• Reduction in rework cycles and missed issues
• Quality and clarity of feedback provided to production teams
• Contribution to improving workflows, tools, and asset quality over time

Why This Role Matters

AI-generated content introduces new types of quality and compliance risks. This role ensures that every asset is not only visually polished, but also product-accurate and legally sound.

You will play a key role in bridging AI generation and production-quality output — and directly influence how the product evolves.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-ZZ1

#LI-HYBRID

Role Overview

We’re looking for a detail-obsessed specialist to review AI-generated vehicle marketing assets for product accuracy, visual quality, and legal compliance before they reach clients. This role serves as a critical quality gate in our production workflow — combining sharp visual judgment with product understanding to ensure every asset is accurate, compliant, and production-ready.

***This is not a traditional QA role — it requires strong visual judgment, attention to detail, and the ability to evaluate product accuracy at a granular level.

What You’ll Do

1. Asset Review & Quality Control

• Review AI-generated vehicle images (and future video assets) against reference materials to ensure product accuracy (trim, badging, wheels, interiors, materials, proportions)
• Identify visual defects caused by AI generation (e.g., distortions, missing elements, inconsistencies in vehicle or environment)
• Flag issues related to legal and compliance guidelines using established review frameworks
• Apply a high level of visual scrutiny — this role prioritizes precision over speed

2. Product Accuracy & Validation

• Serve as a subject matter expert on vehicle configurations using provided reference materials
• Distinguish between similar models and trim-level differences, and ensure correct representation across assets
• Validate that the vehicle shown aligns with messaging (e.g., EV vs ICE, performance claims, feature callouts)
• Identify inconsistencies between product, visuals, and claims early in the process

3. Issue Markup & Workflow Management

• Annotate and document issues clearly using tools such as Photoshop or internal platforms
• Provide structured, actionable feedback to the retouching/post-production team
• Route assets for correction based on issue type and severity
• Triage incoming outputs to ensure they meet minimum quality standards before entering post-production

4. Post-Retouch QA

• Perform final quality checks on retouched assets to ensure all issues have been resolved
• Confirm assets meet internal standards before delivery to clients

5. Cross-Team Collaboration

• Act as a bridge between product, creative, and production teams by translating product details into clear, actionable guidance
• Support asset development by advising on correct configurations, feature representation, and visual details
• Partner with internal teams and stakeholders during review cycles to uphold product integrity

6. Continuous Improvement & Tooling

• Provide feedback to product and engineering teams on recurring issues and gaps in AI output quality
• Help refine review guidelines, workflows, and internal tools to improve efficiency and accuracy
• Contribute to building scalable processes as asset volume grows and new formats (e.g., video) are introduced
• Support the development and maintenance of product reference materials, checklists, and documentation

What We’re Looking For

• Exceptional attention to detail — you can spot subtle visual inconsistencies, inaccuracies, and defects others would miss
• Experience in creative production, post-production, or asset QA (ideally working with images or video in a fast-paced environment)
• Strong visual judgment + structured thinking — able to follow guidelines while making sound calls when things aren’t black-and-white
• Clear, concise communicator — can document issues and provide actionable feedback to production teams
• Comfort working in production workflows — able to balance quality with throughput and manage multiple assets at once

Nice-to-Have

• Familiarity with automotive products, trims, or OEM brand standards
• Experience reviewing assets for legal or compliance considerations
• Exposure to AI-generated content and common failure patterns
• Experience improving workflows, tools, or QA processes

How Success is Measured

• Ability to consistently catch visual and product-related defects before client delivery
• Reduction in rework cycles and missed issues
• Quality and clarity of feedback provided to production teams
• Contribution to improving workflows, tools, and asset quality over time

Why This Role Matters

AI-generated content introduces new types of quality and compliance risks. This role ensures that every asset is not only visually polished, but also product-accurate and legally sound.

You will play a key role in bridging AI generation and production-quality output — and directly influence how the product evolves.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-ZZ1

#LI-HYBRID

About the Role

As Creative Director for one of the largest automotive companies in the world, you will work with the GCD and ECD on the evolution of all creative and marketing expressions for the brands and sub-brands. You will be collaborating with a team of creative practitioners that develop work for broadcast, print, digital, experiential engagements, asset production, and future innovation opportunities, working in both traditional and non-traditional mediums. In practice, this means steering the team towards excellence while also actively participating in hands-on creative development and production. This pivotal position requires you to navigate multiple responsibilities, serving as both creator and supervisor simultaneously. You have exceptionally high standards in your work, elevating craft and inspiring impact in your team and their skills. You bring a progressive creative instinct and bold vision to the work and you know how to nurture teams and talent to do the best work of their careers. You will always be across multiple projects.

Also pivotal to your success in this role is having a strong partnership with the other discipline leads and contributing to an environment of teamwork and mutual understanding. You will need to work collaboratively and inclusively across brand, strategy, product, content and integrated marketing teams through a variety of opportunities while also supporting your ever-growing creative team. Of equal importance is your influencing prowess with clients while being humble and adaptable. 

Key Responsibilities

• Creative Leadership and Accountability: 
• Partner with the Group Creative Director and other Creative Directors in elevating creative expression of the client brand to new levels of creative excellence.
• Provide creative direction and inspiration to projects and teams. Guide the conceptual and aesthetic direction of campaigns, experiential or design projects. 
• Provide input into the allocation of creative resources and talent to ensure optimal team performance and project success.
• Encourage accountability across your creative teams through stellar management, building strong morale and cultivating a positive creative environment.
• Active contributor for ideation on all projects and pitches for our key client brands.

Client Interaction and Building Trust: 

• Work closely with senior and day-to-day clients to understand their vision and objectives. 
• Present creative concepts and ideas persuasively. Foster strong relationships with clients, ensuring their needs are met and expectations exceeded.

Client Strategy and Business Growth: 

• Work closely with senior business leaders to shape growth strategies for creative services and team up with cross-functional teams to tackle client goals, challenges, and opportunities.
• Maintain and manage positive client relationships, serving as a reliable creative ally, and guaranteeing client satisfaction and retention.
• Collaborate with clients to devise creative strategies and solutions that align with their business objectives and catalyze results.

Innovation and Creative Process: 

• Contribute to the creative process from concept ideation to production, ensuring high-quality, consistent, and innovative work. Critique all major deliverables, ensuring they meet our standards. Participates and presents work in Creative Leadership reviews of in-production work.
• Drive innovation and creativity, setting new industry standards and ensuring that the company's work is smart, creative, and innovative.
• Support and aid the GCD in the development of our creative practice, with a focus on evolving processes in our own ways of working and creation.
  
  

Quality Assurance: 

• Provide clear, focused, feedback to your creative teams regarding improvements that could be made to the work, the department and the agency.
• Oversee the creation of high-quality, impactful work, from campaigns to design to assets at scale to experiential work and more.
• Ensures that the work is best-in-class and award worthy.
  
  

Qualifications:

• 10+ years experience working for a wide range of clients and brands, with a background in art direction. Automotive experience is required.
• Extensive experience with production and post-production for automotive is required.
• Experience and interest in working with generative AI tools.
• A strong desire to build and nurture diverse teams and perspectives, empowering the voices that are both close and abroad. 
• You think way beyond traditional ad formats and budgets, with an exceptional creative background. 
• Ability to think clearly and contribute constructively to discussions and strategy during the entire creative process, from concept through production.
• Self-motivated, hard working, and works well in a fast-paced environment. 
• A people first mentality and experience in mentoring a best-in-class creative team.

Your Work Style:

• Highly creative and imaginative with a strong visual and design aesthetic.
• Collaborative approach to getting the work done.
• Strategic thinker with the ability to connect creative ideas with business objectives.
• Self-motivated, resilient and adaptable, able to thrive in a fast-paced and dynamic environment.
• Excellent problem-solving skills and attention to detail.

Working Conditions:

• The role may involve long hours and tight deadlines, requiring flexibility and a commitment to maintaining high standards under pressure. Collaboration with teams across different locations and time zones is frequently necessary. Some travel will be necessary.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

This position is responsible for processing all release of information (ROI) , specifically medical record requests in a timely and efficient manner, ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.  This position travels 75% or more of their time. This is an intermediate level position with at least 1 year related HIM experience. 

Position Highlights

This is a Hybrid Role in Detroit, MI

• Full Time: Mon-Fri 8:00am-4:30pm 
• Ability working in a high-volume environment.
• Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas 
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Knowledge of HIPAA and medical terminology 
• Familiar with different EHR and Billing Systems 
• Experience working with subpoenas 

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes. 
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS positions.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational Strategies and initiatives as needed.
• Mentor HIS staff for further professional development.
• Inform senior leadership of issues, opportunities or challenges.
• Assist throughout the region with training, mentoring and/or coverage as needed.
• Participate and assist with onboarding activities for new employees.
• Assist with Quality Assurance tasks as directed by management.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Leads training sessions for timely staff development.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Able to travel local/regionally 75% or more of the time.
• Ability to commute between locations as needed.
• 1 year Health Information related experience.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• Presentation skills for small group settings.
• Forward thinking and ability to problem solve.

Bonus points if:

• 2+year Health Information related experience.
• Meets and/or exceeds Company’s Productivity Standards.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience             

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Overview
TripleLift is seeking a detail-oriented and client-focused Campaign Manager to support the activation and ongoing success of our advertiser partners. As part of our Demand team, you’ll serve as the primary technical operational contact for clients, ensuring campaigns are set up correctly, tags are QA’d, performance is monitored, and issues are resolved quickly.

This role is client-facing, requiring a mix of technical expertise, problem-solving skills, and strong communication. The ideal candidate is comfortable working directly with advertisers, agencies, and trading desks to troubleshoot issues, validate campaign details, and deliver seamless activations that drive results.

Key Responsibilities

• Serve as the primary technical point of contact for assigned accounts, building strong relationships with their operational & technical teams.
• Provide consultative activation support for advertiser and agency partners for all Triplelift formats across all integrated DSPs. 
• Monitor live campaigns to ensure successful delivery and proactively flag risks or opportunities for optimization & upsells.
• Ownership of campaign specific end-to-end troubleshooting of campaign issues, including performance, delivery, pacing, and tracking.
• Act as the first line of support for technical, operational, and product-related client questions.
• Internally partner with product & engineering teams to provide client feedback that will drive prioritization of Triplelift’s product roadmap.
• Be the technical & operational stakeholder for Demand QBRs,being comfortable presenting and speaking to data, technical and functionality related questions from advertisers. 
• Become a Triplelift expert who can consult and educate clients on Triplelift’s products and external facing tools, inclusive of providing tooling demos, new product updates and best practices. 
• Utilize excel and other advanced analytics tools, such as Tableau or Power BI, to analyze large sets of data and create actionable insights

Qualifications

• 2+ years of experience in ad operations, campaign management, or programmatic trading (SSP, DSP, Exchange, or agency-side).
• Strong problem-solving skills with the ability to troubleshoot campaign delivery and technical issues.
• Proficiency in Excel/Google Sheets; experience with trafficking, QA, or reporting tools a plus.
• Excellent attention to detail with the ability to manage multiple campaigns simultaneously.
• Strong communication and client-facing skills; able to simplify technical concepts for non-technical audiences.
• Familiarity with the programmatic ecosystem (DSPs, SSPs, ad servers, tracking solutions).

Highly organized and process-driven with a bias toward execution and accountability.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Software Developer who will be a crucial part of the Optimization Apps team, responsible for the Routing & Optimization applications. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Senior Software Developer, your key area of responsibility will be writing scalable, high-quality, and secure software while ensuring the functionality, performance, reliability, and system architecture for each assignment. You will need to work closely with Leads, senior leaders, junior team members, and the technical support staff and resellers. To be successful in this role, you will be a strong team player with an entrepreneurial mindset and the ability to engage with all levels of the organization. In addition, the successful candidate will have strong analytical and project management skills with an ability to identify needs, develop effective solutions, and manage projects through to completion.

How you'll make an impact:

• Listen and contribute to design discussions and make detailed notes and documenting requirements and technical design. 

• Provide guidance to more junior team members, sharing knowledge across the teams. 

• Write scalable, high quality and secure software in a variety of programming languages and environments, such as C#, JavaScript, SQL. 

• Perform quality assurance by doing peer review, ensuring coding standards are followed, looking for logic errors and other bugs. 

• Analyze call stacks, trace files, performance data to troubleshoot and identify the root cause of bugs. 

• Participate in development of prototypes, minimum viable products and proofs of concept. 

• Research new language features, frameworks and other relevant technologies and offer recommendations to Leads and senior leaders. 

• Provide assistance to our support staff and resellers from a technical perspective. This may be in the form of on-call or ad-hoc questions relating to how certain features work or verifying the behaviour by reviewing code.  

• Assist in defining best practices to be used in the team. 

• Provide design documents and documentation to ensure efficient maintenance and code reuse. 

• Ensure the functionality, performance, scalability, reliability, realistic implementation schedules and system architecture for each assignment.

• Participate in a 24x7 on-call rotating schedule (if applicable).

What you'll bring to the role:

Why job seekers choose Geotab:

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.  

We’re searching for a Project Engineer. As a Project Engineer within the Hardware-Operations’ organization, you will lead the introduction of our autonomous vehicle at a contract upfitter during a critical period of rapid production ramp.  This multidisciplinary role requires a self-sufficient professional capable of integrating mechanical and electromechanical systems into a high-volume manufacturing environment.  You will serve as a vital technical bridge, frequently coordinating with Technical Program Management, Supply Chain, Quality Assurance, and Production teams, both internally and externally, to ensure design intent is understood and operationally executed at scale.

This role is based on-site in Livonia (Detroit Metro) with occasional travel to Pittsburgh.

In this role you will

• Coordinate the manufacturing launch of new/revised products including establishing goals, training team members and evaluating results
• Monitor and enforce timelines, quality, and output ensuring that supplier facilities and deliverables are meeting Aurora's timelines, expectations, and requirements
• Communicate clearly, both verbally and in writing; make progress reports and present findings.
• Guide supplier-related projects relative to products, policies, and continuous improvement
• Conduct multidisciplinary rapid problem-solving activities and propose solutions to both prototype and production manufacturing challenges, such as Design for Excellence (DfX) input, e.g., Design for Manufacturing/Assembly (DfMA), Design for Service/Repair/Maintenance (DfS/R/M)

Required qualifications

• Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 3 years of prior relevant experience;
• Or, Advanced Degree in a related field and a minimum of 2 years’ experience.
• Or, 12 years of prior relevant experience in lieu of a degree

Desirable qualifications

• Strong communication skills and ability to influence and coordinate with external vendors, contractors, and inside stakeholders and engineers
• Experience with IATF 16949:2016 Automotive Quality Management Systems or similar, e.g., AS9100D:2016; ISO 13485:2016; ISO 9001:2015
• Green Belt certification or demonstrated experience using Lean / Six Sigma tools and similar methodologies, e.g., DMAIC, 8D, PDCA, QRQC, 4A.
• Experience interpreting technical requirements
• Experience leading Root Cause Corrective Action (RCCA)
• Experience with advanced CAD, PLM, ERP, and MES software suites

The base salary range for this position is $112,000-$180,000 per year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

#LI-JH1

#Associate 

Elevens, as we call ourselves here, are passionately curious, highly collaborative, and unabashedly authentic. At Inspire11, we believe everyone drives change, everyone takes ownership of their career, and no idea is too odd to embrace. Our team learns from each other by pushing the boundaries of what’s possible.   

We partner with our clients to define their strategies to optimize their business in all things data and digital. Whether that be modern data architecture, custom application development, or design thinking, and this is just scratching the surface. We are a team of puzzle solvers who take the various pieces that the client already has and assemble them in a way that reveals the bigger picture.   

We believe that the most impactful and innovative work includes and fosters a range of diverse perspectives. We’ve created a work environment in which you can expect:   

• Individualized Professional Growth: You will have the opportunity to engage in growing the team and there are ample opportunities to define your path and develop your skillset   

• Work life balance: We are respectful of people’s boundaries and have unlimited time off so that our team has time to recharge and do their best work. We understand that our team members have different needs and we do our best to work with their schedules while accommodating client needs   

• Vibrant company culture: We love to keep things light-hearted, both within our client work and at companywide events   

What you can expect in this role:   

• Partnering with Business Development on the entire sales cycle: ideation, proposal creation and delivery, establishing Statement of Work, negotiation, and closing  

• Managing engagement delivery content and quality assurance, perform risk assessment and lead project planning from end-to-end  

• Managing $2-5M in revenue annually and contributing to account growth  

• Assisting in the overall growth of practice areas through a combination of business development, ownership of delivery production and thought leadership  

• Eliciting clear and actionable client business requirements and develop innovative, compelling solution strategies to meet those requirements  

• Building teams and guiding consultants through all phases of delivery including: requirements gathering, solution architecture, and driving an effective development team  

• Mentoring individuals and providing them the necessary tools to further their career  

• Advising our teams both internally and externally on emerging technologies and how they can impact businesses  

 Tools for success:   

• 10+ years of consulting experience in the data analytics industry, preferably driving custom solutions with an iterative approach  

• 4+ years partnering with Business Development and being held accountable to sales and/or revenue targets  

• Experience driving sales pursuits within a consulting environment, with direct experience in large program and solution management  

• Expert in data science, statistical analysis, and advanced modeling, with a strong ability to interpret complex data and deliver insights. 

• Experience balancing multiple projects and pursuits at the same time  

• Understanding of how to leverage data driven solutions to solve business problems  

• Strong organization skills and detail-oriented approach  

• Excellent communication skills (writing, presenting, collaborating, etc.)  

• Ability to act as a thought leader by generating innovative ideas, influencing industry trends, and providing strategic insight 
• You have an entrepreneurial mindset and are comfortable contributing to a growing business   

Why Inspire11 is a fit for you? At Inspire11, we believe our values make a difference:

• We value, support, and help each other grow
• We are committed to active inclusion and diversity
• We are transparent and believe the best idea wins
• We succeed when our customers succeed
• And we keep it fun!

We believe that everyone drives change, and everyone is an owner. Nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of the digital and analytics space.

This role requires the willingness and ability to be onsite at the Inspire11 or client location depending on project needs to maximize in-person collaboration and build stronger relationships.

Please note employees must be authorized to work for any employer in the U.S. Inspire11 is unable to sponsor or take over sponsorship of an applicant’s employment visa.

Compensation Range:  $156,086 - $191,206

For more information regarding our compensation and benefit offerings please see below:

U.S. Compensation & Benefits 

Compensation at Inspire11

Inspire11 follows Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Illinois Human Rights Act, the Illinois Equal Wage Act, and the Illinois Equal Pay Act of 2003. We believe that people performing the same role at the same level, with similar levels of ability or experience, should be similarly compensated. We also believe that the most critical factors driving compensation should be an Eleven’s skill, experience, performance, responsibility, and effort. We may also consider an employee’s length of service, relevant education, training, or certification, and the requirements of a specific job. We may also consider whether the cost of living or competition for talent in specific markets requires adjustments in compensation for employees in those markets. Our goal is to fairly compensate all our Elevens based on these factors within the Company’s financial ability.  

Compensation may be increased or decreased at Inspire11’s discretion based on an employee’s performance reviews, market conditions, and the Company’s financial performance. Inspire11 will always notify an employee in writing before any change is made to their compensation. 

Bonuses 

We may allow employees in Sales, Recruiting, or Leadership to earn periodic bonuses based on sales, revenue, client-specific or practice-specific targets. These targets are communicated to each eligible employee via offer letter or annual update. All such target-based bonuses are calculated based on the Company and an individual’s periodic performance and will only be awarded if: (a) the employee is meeting performance expectations and is an employee in good standing of the Company; (b) the target is met; and (c) the Company’s current financial performance and market conditions permit the bonus to be paid out. All periodic bonuses are discretionary and are earned only when paid out.  

Each year, the Company will decide whether the Company’s financial performance, market performance, and business realities allow it to create an annual bonus pool. If the Company decides that annual bonuses may be awarded, then the Leadership Team, Market Directors, and Managing Directors will work together to grant annual bonuses to employees in good standing based on the same factors discussed in the previous paragraph while also considering employees’ diligence, performance, expertise, skill, judgment, and experience. To be eligible to participate in this annual bonus pool, an employee must be hired by no later than October 1st of the preceding year. Annual bonuses and merit increases may be prorated based on hire date. Employees eligible for target-based periodic bonuses are not eligible to participate in the annual bonus pool.  

Options or Other Equity in Inspire11 

Inspire11 has a legacy program that allowed certain high-performing employees to purchase shares of the Company through an affiliate. The Company also has a newer program that grants options annually to high-performing employees based on their performance reviews, their managers’ recommendation, and leadership approval. These options have a vesting period associated with them. 

Benefits 

Full-time employees are eligible for the following contributory benefits, where premiums are partially paid by the Company and partially by the employee:  

• Medical insurance plans, 

• Dental insurance plans, and 

• Vision insurance plans. 

Full-time employees are eligible for the following benefits provided wholly by the Company: 

• Short-term disability, providing for a benefit of 60% of an employee’s salary up to a maximum of $2,000 per week for up to 11 weeks after a 7-day waiting period; 

• Long-term disability, providing for 60% of an employee’s salary up to a maximum of $10,000 per month for the time period from the 91st day after a qualifying event through the earlier of the end of the disability or age 67; 

• Life insurance, providing for a benefit of two times the employee’s annual salary, up to a maximum payout of $400,000;  

• A connectivity stipend of $25 per month; 

• Employee Assistance Program, providing for confidential counseling sessions, 24-hour crisis support, online peer support groups, skills training, behavioral health coaching, initial free legal consultations (and discounted rates on referred lawyers), online legal forms, assistance with eldercare and parenting services, among other things. 

Full-time employees are also eligible to participate in the Company’s 401(k) plan, which allows employees to contribute to a standard or Roth IRA. According to a vesting schedule, the Company matches 100% of employee contributions on the first 3% of an employee’s salary and 50% of employee contributions from 3% to 5% of an employee’s salary. 

Depending on eligibility and their elections, full-time employees may also have access to certain tax-advantaged savings accounts set up through the Company, into which employees contribute withheld funds:  

• Flexible savings accounts, 

• Limited-purpose flexible savings accounts, 

• Healthcare savings accounts,  

• Dependent care savings accounts, 

• Commuter benefit accounts. 

Paid Time Off and Leave 

Inspire11 grants all eligible employees any statutory leave required by federal, Illinois, or other applicable law, such as FMLA, bereavement, sick leave, emergency leave, jury duty or witness leave, and VESSA leave.  

In addition, Inspire11 has a self-managed paid time off policy (PTO) that does not set predetermined upper limits on the amount of PTO an employee may take. All PTO must be requested in advance and approved by the appropriate supervisor to ensure client work can continue. All full-time employees are expected to take a minimum of one week of PTO each year.  

The Company also gives paid parental leave to full-time employees who have worked for Inspire11 for a year prior to taking leave, including up to 12 weeks of paid parental leave to birth parents and up to 6 weeks of paid parental leave to non-birthing parents. This paid leave can be taken within the first 6 months after the child’s arrival and is in addition to short-term disability leave (for eligible parents). 

Lastly, Inspire11 has eight paid holidays. 

Other Benefits 

Inspire11 also maintains other programs that provide additional benefits to employees, such as:  

• Impact to 11: a charitable giving matching program where, after being employed by Inspire11 for a year, employees may request that a qualifying charity receive up to $500 in matching donations each year. 

• Professional development benefits for qualifying employees: a program allowing for reimbursement of certain course materials and costs on a discretionary basis for employees who have been at Inspire11 for at least 6 months, with supervisor’s approval. 

• Regular gifts of Inspire11 clothes, office items, and swag. 

Disclaimer 

This document applies only to the United States and to Inspire11 LLC, not our worldwide partners. 

Inspire11 reserves the right to change the benefits offered to employees in accordance with applicable law based on business needs, market conditions, and financial stability. Before changing any benefits, Company will notify all employees of the change and will update this document.

EEOC
Inspire11 is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

RAPP Detroit is looking for a Content Author to join our award-winning Creative team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.



We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.


Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.


Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets

YOUR ROLE:

The Content Author is a new, hybrid creative/tech role designed to transform how we build and scale content across CRM and omnichannel platforms. Rather than working in static design tools and passing files through multiple rounds of revisions and handoffs, the Content Author assembles content directly in CRM platforms to deliver personalized experiences at scale.

This includes matrix-based platforms like RAPP’s proprietary system E-MILL for live HTML build, Adobe DAMs for asset sourcing, and Adobe Workfront for automated workflow integration. By combining a designer’s eye, a writer’s ear, and a technologist’s comfort with systems, the Content Author brings creative campaigns to life faster, with greater craft, consistency, and scalability.

The ideal Content Author is someone who doesn’t fit neatly into traditional roles of designer, developer, or copywriter — but instead thrives at the intersection of all three. You are detail-obsessed, adaptable, and energized by building things directly vision, strong collaboration, and the ability to inspire teams to produce innovative and effective work.

KEY COMPETENCIES:

• Comprehension: Understand design systems, content matrices, and platform requirements to execute at scale.
• Innovation: Spot opportunities for innovation within platform builds, personalization, and testing.
• Iteration and Elevation: Continuously improve processes through QA, testing, and optimization.
• Craft & Execution: Build campaigns and modules across platforms (SFMC, E-Mill, Adobe, CMS) with accuracy and efficiency.
• Storytelling: Demonstrate the value of orchestrated content execution to clients and internal teams.
• Business Contribution: Deliver scale without sacrificing craft, helping clients activate personalization and efficiency.
• Adaptability: Thrive in a fast-paced, dynamic environment, responding to feedback and evolving project needs.

YOUR RESPONSIBILITIES:

• Assemble content at scale using modular design systems and content matrices across CRM, email, landing pages, and other platforms.
• Curate, crop, and adapt brand assets from client libraries (e.g., Asset IQ) for multiple contexts and audiences.
• Leverage AI tools to generate, refine, and edit copy while ensuring consistency with client voice and tone.
• Inject highly effective content that embraces Brand nuance into content matrix-based content insode RAPP’s proprietary E-MILL system ready for QA and deployment.
• Ensure accessibility, brand compliance, and attention to detail across all deliverables.
• Collaborate closely with Creative, Strategy, Data, and Technology teams to align outputs with creative intent and audience needs.
• Identify opportunities for new modules, templates, or system improvements that support scale and efficiency.
• Serve as a bridge between creative concept and technical execution, ensuring nothing is lost in translation.

SUCCESS CRITERIA

• Flawless execution of high-volume campaigns with minimal error rates.
• Demonstrated ability to scale content across audiences, platforms, and channels.
• Strong collaboration with Creative Engineers and Architects to close the loop between system design and execution.
• Positive client and internal feedback on efficiency, accuracy, and innovation.
• Proactive identification of optimization opportunities that save time and improve performance.

SKILLS AND EXPERIENCE

• 1–3 years of experience in creative production, digital marketing, CRM, or design system-driven work (agency or brand-side).
• Strong visual eye for composition, layout, and brand alignment.
• Ability to write and edit short-form copy, with comfort using AI as a creative tool.
• Familiarity with HTML/CSS and digital QA practices (does not require full developer expertise).
• Comfort with workflow and project management tools such as Workfront, Jira, or equivalent.
• Ability to think in systems and modular content structures (atoms, modules, templates).
• High attention to detail, strong organizational skills, and the ability to work independently on focused projects.

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $55,000 - $65,000. This range is specific to Detroit and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

RAPP Detroit is looking for a Senior Business Analyst to join our award-winning Program Management team.

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.



We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.


Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.


Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets

YOUR ROLE:

As a Senior Business Analyst, you play a crucial role in ensuring that email campaigns meet business objectives, consumer needs, and technical requirements. You bridge the gap between business stakeholders and development teams (developers and engineers.) You know how to gather requirements, communicate clearly, create detailed and accurate documentation, and participate in quality assurance testing to ensure solutions meet business needs.

Ideally, you have experience with email development projects, collaborating with creative and technical teams, partnering with your project and account managers, and identifying any potential risks ahead of time. You’re creative, solution-oriented, organized, collaborative and have exceptional people skills.

YOUR RESPONSIBILITIES:

• Requirement gathering: Collect and document business requirements from stakeholders.
• Collect technical requirements: Identify integration with CRM, personalization needs, tracking, and automation.
• Documentation: Create detailed, accurate, and thorough documents including Adobe email campaign specifications, seed lists, and test scenarios required for each simple to complex email campaign. Develop business logic as it pertains to audience segmentation which aligns with email and direct mail creative needs. Identify audience segmentation and guide team and client on data needs for dynamic email content.
• Testing and validation: Assist in agency quality testing to ensure solutions meet business needs and align to provided specifications. Ensure all requirements (personalization, dynamic content, links, tracking, data) are implemented as specified. Validate business logic and serve as liaison with any partner email deployment vendor.
• Process Mapping and Analysis: Identify inefficiencies or bottlenecks in the existing workflow. Propose improved processes for email development.
• Mitigate Risks: Collaborate with cross-functional teams to solution and problem-solve as issues arise. Escalate as necessary to ensure integrity of client expectations and internal capabilities.
• Meeting Leadership: Lead effective and efficient meetings through preparation, clear direction, and detailed meeting agenda.
• Process and Quality: Champion agency process and quality work.

REQUIRED SKILLS:

• Bachelor’s Degree or equivalent experience
• 5-8 years project management experience
• Agency experience preferred
• Email and direct mail experience required
• Database and customer segmentation experience required
• Data file layout and data feed knowledge and experience required
• Email marketing platform experience preferred (understanding of segmentation, automation, personalization)
• Email testing experience required
• Ability to manage multiple projects at one time
• Proven track record and experience in people collaboration
• Proven track record in issue identification and resolution
• Proficient in key software: Microsoft Office tools (particularly Excel, Power BI), Adobe Workfront or similar project management software
• Technical aptitude/understanding of the principles and components of HTML development and testing
• Ability to support operations and development groups by following departmental policies and procedures, accurately complete timesheets, and attend mandatory information sessions
• Strong written and verbal communication skills

Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $74,000 - $90,000. This range is specific to Detroit and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

#LI-Remote

Building the Quality Infrastructure for Integrated Hardware and Software at Scale

Rockbot is an omnichannel media platform powering in-venue experiences across music, TV, digital signage, and advertising - spanning nearly every industry from independent restaurants to large national brands. Our integrated products connect physical hardware (sensors, streaming media devices, A/V systems) to cloud-based analytics and services, which means quality cannot be an afterthought.

As we scale our platform and customer base, the bar for product reliability and performance must rise with it. We are investing in a more rigorous, data-driven approach to quality - one that treats QA as an engineering discipline, not a final checkpoint.

We are hiring a Director, Quality Assurance to lead our global quality strategy and build the systems, processes, and culture required to validate complex integrated products at scale.

This is a pivotal builder role. The ideal candidate has moved beyond simple pass/fail testing and brings both firmware/hardware validation expertise and modern software automation leadership — someone who views QA as a strategic function and a competitive advantage.

What You'll Do

Define the QA Vision

You believe quality must be designed in — not bolted on.

• Define and execute a comprehensive QA vision that encompasses hardware reliability, embedded systems, and cloud applications
• Set the standard for what "high quality" means across Rockbot's integrated product suite — from edge devices to cloud analytics
• Drive a "Shift Left" philosophy, integrating quality practices into the earliest stages of design and development

Automate at Scale

You build frameworks that outlast individual engineers.

• Transition legacy manual processes into a robust, scalable automation framework
• Own the selection and evolution of automation tooling — including frameworks such as Playwright, PyTest, Selenium, and Appium
• Ensure test coverage spans both hardware compatibility and software logic, operating reliably in CI/CD pipelines
• Leverage cutting-edge AI methodologies to accelerate test automation efforts

Integrate Quality into Engineering Rhythms

You operate inside engineering, not downstream of it.

• Direct the integration of automated hardware and software tests into CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions)
• Ensure every commit is verified for both software logic and hardware compatibility — including automated deployment to edge devices
• Partner with Hardware Engineering, DevOps, and Product Management to align quality goals with manufacturing timelines and software sprints

Drive Metrics and Accountability

You measure what matters and make quality visible.

• Establish KPIs across bug leakage, MTBF (Mean Time Between Failures), and test coverage
• Provide transparent, actionable reporting to executive leadership — translating technical risk into business impact
• Build disciplined reporting cadences and raise the bar on operational rigor across the QA function

Who You Are

• Experience: 10+ years in QA/Validation roles, with at least 5 years in a senior leadership position (Director or Head of QA)
• Hardware Proficiency: Proven track record testing physical products, including familiarity with streaming media and A/V systems
• Software Expertise: Deep understanding of modern automation frameworks (Playwright, PyTest, Selenium, Appium) and languages (Python, C++, or Java)

About Rockbot

Rockbot is an omnichannel media platform committed to elevating customer and employee experiences while fostering stronger connections in real-world spaces. Rockbot addresses the challenges businesses face in media management with integrated solutions spanning music, TV, digital signage, and advertising. Its mission is to enrich on-premise experiences with media technology, where every interaction is elevated and memorable.

From independent local businesses to large national brands — across nearly every industry, including restaurants, bars, retailers, and more — Rockbot provides all the tools and licensed content businesses need. Backed by leading investors including Google and Universal Music Group, Rockbot is the future of out-of-home media. For more information visit www.rockbot.com.

Compensation

Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

The base compensation band for this role is 190-220K, as well as equity, and benefits for all team members.

Our Values

• Drive: We pursue our mission with relentless tenacity, passion, and optimism and inspire those around us to do the same. We love the journey and are on offense all the time. Yesterday was good enough for yesterday, but today we have to do even better.
• Accountability: We take ownership of our promises, responsibilities, behaviors, and products, and we expect the same of others. Standing behind our mistakes, communicating honestly, and making things right creates trust and strong relationships.
• Curiosity: We are hungry to learn and continually deepen our knowledge, skills, and understandings. We have a growth mindset and are intellectually curious. We challenge our beliefs and seek feedback and insights from others. The "Why" and "How" always matters.
• Empathy: We embrace that no two people or businesses are the same. We strive to understand others as deeply as possible and feel their pains and passions.
• Ingenuity: We work hard but we think smart. We bring creativity, technology, and practicality together to solve tough challenges.
• Integrity: We say what we mean, and do what we say, simply, clearly, honestly.

Rockbot is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team — which includes individuals with different backgrounds, abilities, identities and experiences.

Process and Quality Assurance:

• Enhance Supplier Quality Culture by leading or participating in process improvement projects to further develop the quality programs and procedures - Setting our Global Partner Network up for success
• Utilizes appropriate quality tools (lean and Sigma) to help resolve issues related to non-conformances and Customer RMA’s
• Manages supplier related NCR/SCAR/CAR activities to ensure timely administration of activities and records
• Ensure compliance with company policies, practices, procedures and work rules to support and maintain an AS9100-compliant Quality Management
• Analyze non-conformance trends to evaluate effectiveness of corrective actions
• Problem solve and follow up on troubled orders to improve supplier quality.
• Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements
• Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case
• Participate in QA and RMA Meetings (Live Reviews)
• Oversee internal production of products from a quality perspective
• Monitor and review quality metrics for publication
• Assist with onsite Customer Audits
• Support Quality Management System requirements
• Aid Quality Control Lab as necessary

Teamwork, Collaboration and Safety:

• Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer quality and satisfaction
• Effectively communicate with all key stakeholders, including suppliers, internal/external customers, and leadership
• Participate and provide input on initiatives to simplify and automate complex processes
• Perform all work in compliance with Xometry's quality and safety systems, policies and procedures
• Work with internal customers to implement quality measures
• Support all Continuous Improvement activities

Qualifications:

• Bachelor of Science Degree in Manufacturing Engineering or a Technical related field is preferred
• Minimum of 4-6 years of experience in engineering, quality role, or equivalent
• Minimum of 4-6 years of experience in supplier-facing role or equivalent
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
• Capable of performing root cause analysis and identifying solutions to complex problems
• A self-starter who can drive actions to completion
• Strong organizational skills and the ability to work in a dynamic environment
• Able to multitask, meet deadlines and support all supplier quality field activities
• Experience with DFMEA/PFMEA and DFM/DFQ
• Strong manufacturing knowledge
• Able to read and interpret CAD Models & Drawings
• Strong time management/project management capabilities
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Superior analytic and articulation skills

Preferred Qualifications:

• Six Sigma Black Belt Certification
• ASQ Certification
• Educated in statistics / BIG Data
• Use of GD&T quality lab equipment
• Familiar with Zendesk, Asana, SolidWorks, Tableau

#LI-Remote

Who we are

Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. 

The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. 

About the role

You’ll play a key role in bridging the gap between product design and scalable production. You will lead the manufacturing process for autonomy hardware integration into trucks, troubleshoot on-site build issues, and drive quality assurance initiatives to ensure high reliability and production efficiency. This is a hands-on, on-site role that requires close collaboration with cross-functional teams and external manufacturing partners.

What you'll do