Overview
TripleLift is seeking a detail-oriented and client-focused Campaign Manager to support the activation and ongoing success of our advertiser partners. As part of our Demand team, you’ll serve as the primary technical operational contact for clients, ensuring campaigns are set up correctly, tags are QA’d, performance is monitored, and issues are resolved quickly.

This role is client-facing, requiring a mix of technical expertise, problem-solving skills, and strong communication. The ideal candidate is comfortable working directly with advertisers, agencies, and trading desks to troubleshoot issues, validate campaign details, and deliver seamless activations that drive results.

Key Responsibilities

• Serve as the primary technical point of contact for assigned accounts, building strong relationships with their operational & technical teams.
• Provide consultative activation support for advertiser and agency partners for all Triplelift formats across all integrated DSPs. 
• Monitor live campaigns to ensure successful delivery and proactively flag risks or opportunities for optimization & upsells.
• Ownership of campaign specific end-to-end troubleshooting of campaign issues, including performance, delivery, pacing, and tracking.
• Act as the first line of support for technical, operational, and product-related client questions.
• Internally partner with product & engineering teams to provide client feedback that will drive prioritization of Triplelift’s product roadmap.
• Be the technical & operational stakeholder for Demand QBRs,being comfortable presenting and speaking to data, technical and functionality related questions from advertisers. 
• Become a Triplelift expert who can consult and educate clients on Triplelift’s products and external facing tools, inclusive of providing tooling demos, new product updates and best practices. 
• Utilize excel and other advanced analytics tools, such as Tableau or Power BI, to analyze large sets of data and create actionable insights

Qualifications

• 2+ years of experience in ad operations, campaign management, or programmatic trading (SSP, DSP, Exchange, or agency-side).
• Strong problem-solving skills with the ability to troubleshoot campaign delivery and technical issues.
• Proficiency in Excel/Google Sheets; experience with trafficking, QA, or reporting tools a plus.
• Excellent attention to detail with the ability to manage multiple campaigns simultaneously.
• Strong communication and client-facing skills; able to simplify technical concepts for non-technical audiences.
• Familiarity with the programmatic ecosystem (DSPs, SSPs, ad servers, tracking solutions).

Highly organized and process-driven with a bias toward execution and accountability.

Overview

The Associate Director, CRM Development plays a critical role in architecting and scaling the technology foundation that powers TripleLift's go-to-market engine. In this position, you will serve as the primary owner and developer of our Salesforce org - driving everything from custom object builds and workflow automation to data integrity, integrations, and platform governance. Beyond SFDC, you will own and manage our full GTM tech stack — including Outreach, Gong, MediaRadar, and other tools — making deliberate architectural decisions about how these systems connect and interact, while also owning vendor relationships, ensuring data integrity and revenue reporting standards, and enabling our Sales, Revenue Operations, and Account Management teams to operate at peak efficiency.

You will partner closely with Revenue Operations, Sales leadership, and cross-functional stakeholders to translate business requirements into scalable technical solutions - ensuring our systems evolve in lockstep with how we go to market. This is an exciting opportunity for a technically deep, business-minded developer who wants to own a high-impact stack end-to-end, build meaningful infrastructure from the ground up, and play a central role in accelerating revenue growth at a leading programmatic advertising company.

Responsibilities

• Own end-to-end Salesforce development, including custom objects, Apex, Lightning Web Components (LWC), flows, validation rules, and other platform configuration across Sales & Service Cloud and any integrated products
• Architect, build, and maintain integrations between Salesforce and the broader GTM tech stack — including Outreach, Gong, MediaRadar, and other revenue-facing tools — ensuring clean, reliable data flow across systems
• Partner with Revenue Operations and Sales leadership to translate business requirements into scalable technical solutions, managing the full development lifecycle from scoping through deployment
• Govern data quality and integrity across the GTM stack, establishing standards for hygiene, deduplication, and taxonomy that support accurate reporting and forecasting
• Evaluate, implement, and optimize new GTM technologies, serving as the internal subject matter expert on tool selection, vendor management, and platform roadmap
• Proactively monitor platform health across the GTM tech stack, triaging and resolving issues as they arise and managing bug fixes through their full lifecycle from identification through resolution.
• Partner with BI/Data teams to surface Salesforce data in downstream reporting tools (e.g., Snowflake, Omni), and support initiatives to connect BI tooling to CRM infrastructure.

Education & Requirements

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field required
• 5+ years of hands-on Salesforce development experience, including custom objects, Apex, Lightning Web Components (LWC), flows, and REST/SOAP API integrations
• Salesforce Administration Required

The Role

TripleLift is seeking a Partner Manager to join our growing team. The successful candidate will have a strong understanding of the programmatic landscape and will be well connected with DSPs, Agencies, and Brands. As a Partner Manager, you will work on our most strategic holding company business. You will be well versed in all aspects of the TripleLift product suite and be able to build strategy and then effectively execute against them. You know how to think through a brand’s business needs and develop creative solutions. You love learning new technology and teaching it to others. You’re a jack-of- all-trades – you’re comfortable with campaign troubleshooting as you are with leading a client status call. The ideal candidate is passionate about driving the best client experience and thrives in a fast-paced startup environment.

Responsibilities

• Partner with your manager to define, achieve and exceed quarterly revenue and operational key results;
• Manage and grow a roster of high-profile accounts, while cultivating client relationships with key decision makers;
• Work closely with our sales team to rapidly onboard new customers as well as identify ways to grow current accounts;
• Serve as a resource for clients and internal teams on all aspects of TripleLift and the programmatic landscape;
• Become an expert on the use and best practices of TripleLift. Provide consultative services and offer recommendations and insights to clients on how to improve campaigns;
• Provide continual training and product updates to clients as new features are added;
• Work with Product Management to help define features and drive enhancements to the TripleLift offering;
• Partner cross-functionally with Campaign Management to provide materials for RFPs, inventory forecasting, and ad-hoc client requests 
• Establish robust relationships with the decision makers, influencers, and key members of ad ops/trading teams to continually understand business needs and provide troubleshooting best practices.

Desired Skills and Attributes

• Experience managing CPA, CPC, and CPM marketing campaigns;
• Strong troubleshooting, analytical, and problem-solving abilities;
• Strong oral and written communication skills; ability to present effectively across multiple levels in an organization including Strategy, Product and technical teams both externally & internally;
• Advanced experience in Excel and MS Office, including pivot tables and manipulation of large data sets.
• Expertise in working with RTB, DSPs, SSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus;
• Proven track record of growing accounts by forming a strong relationship with clients;
• Effective time management skills – ability to prioritize and meet deadlines;
• Ability to work individually and collaboratively to drive business forward;
• Strives for continued learning opportunities to build upon craft;
• Excellent organizational skills and attention to detail;
• Proven academic and/or professional achievement.
• Self-motivated starter who thrives in a fast-paced environment

Education Requirement

A Bachelor’s degree in advertising, communications, marketing, or a related discipline is preferred, though candidates with relevant experience who hold other degrees will be considered.

Experience Requirement

3-5 years of online advertising experience required; 2+ years of client-facing experience