We are looking for a person with strong interpersonal skills and positive work ethic to work in our administrative services team. This is an amazing opportunity to put your experience, attention to detail, and pride in producing the best results to work, while working with various members of our specialized department.

• Administratively support a department, by meeting the needs of both internal and external clients. Services are provided in a manner that demonstrates the highest levels of quality, accountability, and teamwork.
• Accurately and efficiently format, proof, finalize and distribute Firm documents, adhering to the established guidelines and quality control methodologies and standards.
• Confirm completeness and accuracy of own work and check the work of others to confirm there are zero defects in order to minimize errors and redundancies.
• Monitor, prioritize and process workflow in a timely manner which includes updating metrics and other relevant departmental production information
• Understand and adhere to organizational and legal policies for quality, risk mitigation, confidentiality, and data privacy
• Assist with other administrative duties, including but not limited to office administration, partner support and other practice support areas as needed

Requirements

• 2+ years of administrative and/or customer service assistance experience
• Strong customer service skills
• Excellent verbal and written communication skills
• Strong attention to detail, and a commitment to quality
• Proven ability to take initiative and responsibility for completing work within a team environment
• Able to perceive and analyze problems, develop alternatives and implement resolutions
• Basic knowledge of the Google Suite, Adobe
• OT expected on rotational shift 

#LI-Hybrid 

As a Quality Control Inspector, you will play a crucial role in ensuring the highest quality of manufactured parts and finished goods that are delivered to our customers. Your meticulous attention to detail and expertise in inspection procedures will directly impact customer satisfaction and the overall success of our operations. You will work within a dynamic and fast-paced environment, contributing to our commitment to excellence and continuous improvement.

Responsibilities:

• Inspection and Verification: Conduct thorough inspections of machined parts and other finished goods, verifying conformance to customer specifications and quality standards. Utilize the AQL sampling plan outlined in ANSI/ASQ Z1.4.
• Documentation and Record Keeping: Accurately document inspection results, testing data, and non-conformances in accordance with ISO standards and Xometry's quality management system. Maintain organized and controlled electronic records.
• Procedure Development: Contribute to the development, revision, and maintenance of inspection procedures and work instructions.
• Calibration and Maintenance: Coordinate the calibration of measurement and test equipment.
• Quality Investigations: Assist in customer complaint investigations and quality system audits, contributing to root cause analysis and corrective actions.
• Collaboration and Communication: Work closely with manufacturing, engineering, and customer support teams to address quality issues and ensure seamless communication.
• Compliance and Safety: Perform all duties in compliance with Xometry's quality and safety systems, policies, and procedures.
• Continuous Improvement: Actively seek opportunities to improve inspection processes and contribute to the overall efficiency and effectiveness of the quality department.

Qualifications:

• Minimum of 3 years of hands-on inspection experience in a machine shop or manufacturing environment.
• Proficiency in interpreting engineering drawings and technical specifications.
• Strong ability to use standard measuring equipment, including micrometers, calipers, and height gauges.
• Experience with PC-DMIS and CMM operation is highly desirable.
• Familiarity with ISO 9001 standards is a plus.
• Proficiency with CAD software, especially SolidWorks, and the ability to generate drawings is a significant advantage.
• Excellent attention to detail, strong problem-solving skills, and a proactive approach to quality.
• Strong math and clerical skills.
• Team-oriented with excellent communication and interpersonal skills.
• Self-motivated and eager to learn.

The estimated base salary range for new hires into this role is $58,000 - $76,000 annually depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

Work in a dynamic environment in which you’ll use your passion, quality manufacturing technical experience, and strong problem solving skills to continuously improve Virtual Quality Control inspection processes within Quality Assurance. The successful candidate will interact with DFM Engineering, Manufacturing, Quality Control, Case Management, and our Supply Chain (Partner) while supporting Xometry Partners (Contract Manufacturers) Network and must have the ability to effectively communicate in a fast paced, multidisciplinary team environment at all levels. 

A typical day will consist of, performing inspections that is conducting Virtual Quality Control inspections by reviewing all the required documents and photos uploaded into the Xometry Partner Portal and ERP.  This process of inspections may range from a high mix to low volume jobs or full rate production. The inspector follows clearly written procedures as Partners are their external Customers.  This person will work closely with Case Management, Partner Support, and MRB effectively managing rework through internal and external resources to ensure quick turnaround time.  

Education and Experience Requirements:

• Ability to clearly communicate - read, write, and speak English
• Minimum of High School Diploma or equivalent
• Minimum of 5 years experience dimensionally inspecting manufactured products
• Minimum of 2 years working with General Dimensioning and Tolerancing (GD&T)
• Able to read/interpret mechanical drawings, including assembly drawings
• Working knowledge and/or education, skills and experience associated with manufacturing processes
• Capable of interpreting and developing Dimensional Inspection Reports
• A self-starter, who works diligently to complete tasks in a timely manner
• Strong organizational skills and the ability to to work in a dynamic environment

Qualifications/Skills: 

• Minimum ability to working part of day in Eastern Time Zone (UTC - 4)
• Reliable internet 
• Must have a strong attention to detail
• Good communication skills

Preferred Qualifications:

• Familiar with Salesforce, High QA, SolidWorks, ASANA, and Google Suite 
• Previous remote work experience a plus

#LI-Hybrid 

We are looking for a person with strong interpersonal skills and positive work ethic to work in our administrative services team. This is an amazing opportunity to put your experience, attention to detail, and pride in producing the best results to work, while working with various members of our specialized department.

• Administratively support a department, by meeting the needs of both internal and external clients. Services are provided in a manner that demonstrates the highest levels of quality, accountability, and teamwork.
• Accurately and efficiently format, proof, finalize and distribute Firm documents, adhering to the established guidelines and quality control methodologies and standards.
• Confirm completeness and accuracy of own work and check the work of others to confirm there are zero defects in order to minimize errors and redundancies.
• Monitor, prioritize and process workflow in a timely manner which includes updating metrics and other relevant departmental production information
• Understand and adhere to organizational and legal policies for quality, risk mitigation, confidentiality, and data privacy
• Assist with other administrative duties, including but not limited to office administration, partner support and other practice support areas as needed

Requirements

• 2+ years of administrative and/or customer service assistance experience
• Strong customer service skills
• Excellent verbal and written communication skills
• Strong attention to detail, and a commitment to quality
• Proven ability to take initiative and responsibility for completing work within a team environment
• Able to perceive and analyze problems, develop alternatives and implement resolutions
• Basic knowledge of the Google Suite, Adobe
• OT expected on rotational shift 

#LI-Hybrid 

In this role you will work in a dynamic environment with a relentless focus on improving our quality metrics by leveraging your strong problem solving and continuous improvement skills.  In this highly visible role you will lead Supplier Quality and support internal departments and our supplier network to achieve high quality products.

A typical day will consist of a myriad of partner (supplier) quality centric activities from concept to full rate production within Quality Assurance.  You will serve a number of internal and external groups including our DFM Engineering, Quality, Case Management, Partner Management and our wide variety of partners that specialize in CNC, Sheet Metal, Additive, and Injection Molding. 

If you thrive in ambiguity and strive to create a standard process - This role is for you!

Responsibilities

• Perform onsite physical and paperwork inspections at Partner facilities
• Conduct partner audits and onboarding activities
• Initiate and manage partner product Corrective & Preventive Actions (CAPA)
• Develop and take actions of partner systemic RMA trends leading to CAPAs
• Continuously monitor and address emerging issues while ensuring the most important projects/issues are identified through the Partner Quality Team process and effectively complete those projects in the shortest time possible
• Facilitates cross-functional Team optimization efforts and workshops geared towards NCR/RMA reductions with Partners
• Participates in real-time Partner RMA reviews with the end goal of applying lessons learned to the distributed Supplier Network
• Facilitate Partner Quality Support Hour 
• Provide technical support to Partners regarding quality
• Work with Partner Management on Partner Onboarding escalations
• Review Partner Deviation Requests
• Utilize BIG Data Analytics to improve performance trends and top opportunities with Partners
• Create a trusting partnership with the distributed network of Partners resulting in exceptional quality
• Escalate nonconformities in the Quality System to VP of Quality where appropriate
• Develop quality planning/objectives, metrics and goals; lead efforts related to the Xometry’s Quality Vision with Partners
• Support Quality initiatives to drive systemic improvements

Qualifications and Experience:

• Bachelor degree in Engineering or equivalent experience
• Minimum of 7 years experience in engineering, quality role, or equivalent
• Minimum of 5 years experience in supplier facing role or equivalent 
• Strong Quality Assurance / Partner Development experience
• Experience with APQP and DFM/DFQ
• Use of various lab equipment: GD&T tools
• Customer quality liaison experience
• Mechanical/Manufacturing processing knowledge
• Able to read and interpret drawings/specifications
• Good time management / project management capabilities 
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Certified Auditor for ISO Standards
• Ability to travel up to 50% in CA only

Preferred Qualifications:

• • Six Sigma Black Belt Certification
  • ASQ Certification
  • Familiar with Asana, Looker, Salesforce and ERPs
  • ISO 13485/AS9100/IATF 16949 experience

The estimated base salary range for new hires into this role is $84,000 - $109,000 annually depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

We are seeking a Case Manager III to join our growing team and serve as a key player in resolving complex customer and partner issues. The ideal candidate will be highly organized, solution-oriented, and experienced in managing escalations in a high-growth, tech-enabled environment. As a Case Manager III, you will drive resolution of high-impact cases involving customers, manufacturing partners, logistics, and internal teams. You’ll ensure timely, empathetic, and effective support aligned with Xometry’s commitment to world-class service.

Key Responsibilities:

• Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders. 
• Manage supplier orders 
• Manage On time shipments with suppliers and assist suppliers with manufacturing challenges   
• Perform open order reports with customers 
• Manage the fulfillment of complex orders 
• Project manager high line item bill of material orders  
• Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution.
• Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues.
• Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded.
• Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume.
• Create and maintain documentation, workflows, and knowledge bases to support internal training and process improvements.
• Coach and mentor junior case managers and support staff.
• Communicate effectively with executive leadership when required, providing data-driven insights and status updates.

Qualifications:

• 5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment.
• Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset.
• Strong communication, negotiation, and conflict resolution skills. 
• Experience as a QE or SQE 
• Project management experience 
• Supplier Management 
• CNC Experience is a bonus
• Familiarity with CRM systems such as Salesforce or Zendesk; experience with ERP tools and logistics platforms a plus.
• Comfortable working with data to track KPIs and identify root causes.
• High degree of ownership, initiative, and accountability.
• Bachelor's degree in Business, Engineering, Supply Chain, or a related field preferred.

The estimated base salary range for new hires into this role is $76,000-$99,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

We are seeking a Case Manager III to join our growing team and serve as a key player in resolving complex customer and partner issues. The ideal candidate will be highly organized, solution-oriented, and experienced in managing escalations in a high-growth, tech-enabled environment. As a Case Manager III, you will drive resolution of high-impact cases involving customers, manufacturing partners, logistics, and internal teams. You’ll ensure timely, empathetic, and effective support aligned with Xometry’s commitment to world-class service.

Key Responsibilities:

• Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders. 
• Manage supplier orders 
• Manage On time shipments with suppliers and assist suppliers with manufacturing challenges   
• Perform open order reports with customers 
• Manage the fulfillment of complex orders 
• Project manager high line item bill of material orders  
• Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution.
• Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues.
• Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded.
• Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume.
• Create and maintain documentation, workflows, and knowledge bases to support internal training and process improvements.
• Coach and mentor junior case managers and support staff.
• Communicate effectively with executive leadership when required, providing data-driven insights and status updates.

Qualifications:

• 5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment.
• Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset.
• Strong communication, negotiation, and conflict resolution skills. 
• Experience as a QE or SQE 
• Project management experience 
• Supplier Management 
• CNC Experience is a bonus
• Familiarity with CRM systems such as Salesforce or Zendesk; experience with ERP tools and logistics platforms a plus.
• Comfortable working with data to track KPIs and identify root causes.
• High degree of ownership, initiative, and accountability.
• Bachelor's degree in Business, Engineering, Supply Chain, or a related field preferred.

The estimated base salary range for new hires into this role is $100,000-$120,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

We are seeking a Case Manager III to join our growing team and serve as a key player in resolving complex customer and partner issues. The ideal candidate will be highly organized, solution-oriented, and experienced in managing escalations in a high-growth, tech-enabled environment. As a Case Manager III, you will drive resolution of high-impact cases involving customers, manufacturing partners, logistics, and internal teams. You’ll ensure timely, empathetic, and effective support aligned with Xometry’s commitment to world-class service.

Key Responsibilities:

• Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders. 
• Manage supplier orders 
• Manage On time shipments with suppliers and assist suppliers with manufacturing challenges   
• Perform open order reports with customers 
• Manage the fulfillment of complex orders 
• Project manager high line item bill of material orders  
• Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution.
• Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues.
• Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded.
• Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume.
• Create and maintain documentation, workflows, and knowledge bases to support internal training and process improvements.
• Coach and mentor junior case managers and support staff.
• Communicate effectively with executive leadership when required, providing data-driven insights and status updates.

Qualifications:

• 5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment.
• Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset.
• Strong communication, negotiation, and conflict resolution skills. 
• Experience as a QE or SQE 
• Project management experience 
• Supplier Management 
• CNC Experience is a bonus
• Familiarity with CRM systems such as Salesforce or Zendesk; experience with ERP tools and logistics platforms a plus.
• Comfortable working with data to track KPIs and identify root causes.
• High degree of ownership, initiative, and accountability.
• Bachelor's degree in Business, Engineering, Supply Chain, or a related field preferred.

#LI-Hybrid

We are seeking a Case Manager III to join our growing team and serve as a key player in resolving complex customer and partner issues. The ideal candidate will be highly organized, solution-oriented, and experienced in managing escalations in a high-growth, tech-enabled environment. As a Case Manager III, you will drive resolution of high-impact cases involving customers, manufacturing partners, logistics, and internal teams. You’ll ensure timely, empathetic, and effective support aligned with Xometry’s commitment to world-class service.

Key Responsibilities:

• Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders. 
• Manage supplier orders 
• Manage On time shipments with suppliers and assist suppliers with manufacturing challenges   
• Perform open order reports with customers 
• Manage the fulfillment of complex orders 
• Project manager high line item bill of material orders  
• Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution.
• Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues.
• Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded.
• Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume.
• Create and maintain documentation, workflows, and knowledge bases to support internal training and process improvements.
• Coach and mentor junior case managers and support staff.
• Communicate effectively with executive leadership when required, providing data-driven insights and status updates.

Qualifications:

• 5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment.
• Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset.
• Strong communication, negotiation, and conflict resolution skills. 
• Experience as a QE or SQE 
• Project management experience 
• Supplier Management 
• CNC Experience is a bonus
• Familiarity with CRM systems such as Salesforce or Zendesk; experience with ERP tools and logistics platforms a plus.
• Comfortable working with data to track KPIs and identify root causes.
• High degree of ownership, initiative, and accountability.
• Bachelor's degree in Business, Engineering, Supply Chain, or a related field preferred.

The estimated base salary range for new hires into this role is $76,000-$99,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

We are seeking a Case Manager III to join our growing team and serve as a key player in resolving complex customer and partner issues. The ideal candidate will be highly organized, solution-oriented, and experienced in managing escalations in a high-growth, tech-enabled environment. As a Case Manager III, you will drive resolution of high-impact cases involving customers, manufacturing partners, logistics, and internal teams. You’ll ensure timely, empathetic, and effective support aligned with Xometry’s commitment to world-class service.

Key Responsibilities:

• Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders. 
• Manage supplier orders 
• Manage On time shipments with suppliers and assist suppliers with manufacturing challenges   
• Perform open order reports with customers 
• Manage the fulfillment of complex orders 
• Project manager high line item bill of material orders  
• Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution.
• Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues.
• Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded.
• Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume.
• Create and maintain documentation, workflows, and knowledge bases to support internal training and process improvements.
• Coach and mentor junior case managers and support staff.
• Communicate effectively with executive leadership when required, providing data-driven insights and status updates.

Qualifications:

• 5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment.
• Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset.
• Strong communication, negotiation, and conflict resolution skills. 
• Experience as a QE or SQE 
• Project management experience 
• Supplier Management 
• CNC Experience is a bonus
• Familiarity with CRM systems such as Salesforce or Zendesk; experience with ERP tools and logistics platforms a plus.
• Comfortable working with data to track KPIs and identify root causes.
• High degree of ownership, initiative, and accountability.
• Bachelor's degree in Business, Engineering, Supply Chain, or a related field preferred.

The estimated base salary range for new hires into this role is $76,000-$99,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

We are seeking a Case Manager III to join our growing team and serve as a key player in resolving complex customer and partner issues. The ideal candidate will be highly organized, solution-oriented, and experienced in managing escalations in a high-growth, tech-enabled environment. As a Case Manager III, you will drive resolution of high-impact cases involving customers, manufacturing partners, logistics, and internal teams. You’ll ensure timely, empathetic, and effective support aligned with Xometry’s commitment to world-class service.

Key Responsibilities:

• Manage and resolve complex, high-priority customer and partner cases, often involving multiple internal and external stakeholders. 
• Manage supplier orders 
• Manage On time shipments with suppliers and assist suppliers with manufacturing challenges   
• Perform open order reports with customers 
• Manage the fulfillment of complex orders 
• Project manager high line item bill of material orders  
• Serve as the escalation point for frontline support teams, providing guidance and hands-on resolution.
• Coordinate across departments such as Logistics, Quality, Account Management, and Partner Management to investigate and resolve issues.
• Monitor case progress and ensure SLA adherence and customer satisfaction metrics are met or exceeded.
• Proactively identify trends or systemic issues and propose scalable solutions to reduce future case volume.
• Create and maintain documentation, workflows, and knowledge bases to support internal training and process improvements.
• Coach and mentor junior case managers and support staff.
• Communicate effectively with executive leadership when required, providing data-driven insights and status updates.

Qualifications:

• 5+ years of experience in customer support, case management, supply chain operations, or a related field, preferably in a tech, manufacturing, or logistics environment.
• Proven ability to resolve high-pressure, time-sensitive cases with a customer-first mindset.
• Strong communication, negotiation, and conflict resolution skills. 
• Experience as a QE or SQE 
• Project management experience 
• Supplier Management 
• CNC Experience is a bonus
• Familiarity with CRM systems such as Salesforce or Zendesk; experience with ERP tools and logistics platforms a plus.
• Comfortable working with data to track KPIs and identify root causes.
• High degree of ownership, initiative, and accountability.
• Bachelor's degree in Business, Engineering, Supply Chain, or a related field preferred.

The estimated base salary range for new hires into this role is $76,000-$99,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

We are currently seeking an experienced shipping clerk at our Gaithersburg, MD location. This individual will be responsible for packing, labeling and shipping all outbound customer orders, as well as accepting and inspecting deliveries, and verifying the quantity and accuracy of items received.

Responsibilities

• Pack, seal, and label customer orders in order to prepare for shipping.
• Prepare documents, such as bills of lading or commercial invoices to route packages.
• Identify and implement best-practices with regards to packing in order to achieve minimal damage to shipped goods.
• Work collaboratively with all departments to resolve issues related to package deliveries or shipments.
• Inspect boxes for visual damages; record damages or short shipments. Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
• Manage inventory of all shipping supplies.
• Ensure materials are stored properly and follow the 5S methodology to conserve space and comply with safety procedures.
• Ensure the physical condition of the shipping department and equipment are properly maintained.
• Performs all work in compliance with Xometry's quality and safety systems, policies and procedures.

Required Skills

• 2+ years relative work experience
• Excellent communication skills and proven ability to work in a fast-paced high-volume shipping environment.
• Excellent oral and written communication skills with the ability to work with cross-functional teams
• Basic computer skills; experience with FedEx Shipping Manager and UPS WorldShip software preferred

The estimated base salary range for new hires into this role is $42,000 - $55,000 annually depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more

In this role you will work in a dynamic environment with a relentless focus on improving our quality metrics by leveraging your strong problem solving and continuous improvement skills.  In this highly visible role you will lead Supplier Quality and support internal departments and our supplier network to achieve high quality products.

A typical day will consist of a myriad of partner (supplier) quality centric activities from concept to full rate production within Quality Assurance.  You will serve a number of internal and external groups including our DFM Engineering, Quality, Case Management, Partner Management and our wide variety of partners that specialize in CNC, Sheet Metal, Additive, and Injection Molding. 

If you thrive in ambiguity and strive to create a standard process - This role is for you!

Responsibilities

• Perform onsite physical and paperwork inspections at Partner facilities
• Conduct partner audits and onboarding activities
• Initiate and manage partner product Corrective & Preventive Actions (CAPA)
• Develop and take actions of partner systemic RMA trends leading to CAPAs
• Continuously monitor and address emerging issues while ensuring the most important projects/issues are identified through the Partner Quality Team process and effectively complete those projects in the shortest time possible
• Facilitates cross-functional Team optimization efforts and workshops geared towards NCR/RMA reductions with Partners
• Participates in real-time Partner RMA reviews with the end goal of applying lessons learned to the distributed Supplier Network
• Facilitate Partner Quality Support Hour 
• Provide technical support to Partners regarding quality
• Work with Partner Management on Partner Onboarding escalations
• Review Partner Deviation Requests
• Utilize BIG Data Analytics to improve performance trends and top opportunities with Partners
• Create a trusting partnership with the distributed network of Partners resulting in exceptional quality
• Escalate nonconformities in the Quality System to VP of Quality where appropriate
• Develop quality planning/objectives, metrics and goals; lead efforts related to the Xometry’s Quality Vision with Partners
• Support Quality initiatives to drive systemic improvements

Qualifications and Experience:

• Bachelor degree in Engineering or equivalent experience
• Minimum of 7 years experience in engineering, quality role, or equivalent
• Minimum of 5 years experience in supplier facing role or equivalent 
• Strong Quality Assurance / Partner Development experience
• Experience with APQP and DFM/DFQ
• Use of various lab equipment: GD&T tools
• Customer quality liaison experience
• Mechanical/Manufacturing processing knowledge
• Able to read and interpret drawings/specifications
• Good time management / project management capabilities 
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Certified Auditor for ISO Standards
• Ability to travel up to 50% in CA only

Preferred Qualifications:

• • Six Sigma Black Belt Certification
  • ASQ Certification
  • Familiar with Asana, Looker, Salesforce and ERPs
  • ISO 13485/AS9100/IATF 16949 experience

The estimated base salary range for new hires into this role is $84,000 - $109,000 annually depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Are you a driven college student eager to make a real impact at a cutting-edge technology company? Xometry's Summer Internship Program offers a unique opportunity to gain hands-on experience and develop essential skills in the manufacturing industry.

What You'll Do:

As a Case Management Intern at Xometry, you'll be at the forefront of driving customer satisfaction through providing manufacturing solutions. You can expect to work in an environment that encourages entrepreneurial spirit, hands-on experience across functional areas. Your responsibilities will include: 

• Support customers and supply partners through resolving manufacturing challenges to complete jobs and ensure customer satisfaction

The ideal candidate will be pursuing degrees in: Mechanical Engineering, Supply Chain, Manufacturing Engineering Technology etc.

What We Offer: 

• Mentorship: Learn from experienced professionals and receive guidance from a dedicated intern captain
• Dynamic Culture: Embrace a fast-paced, collaborative environment that values innovation and flexibility
• Professional Development: Gain practical skills in sales, marketing, and business development

What We’re Looking For:

• Academic Excellence: Currently enrolled in an accredited college or university, graduating in December 2026 or May 2027, with a minimum 3.5 GPA
• Strong Work Ethic: Ability to work full-time (40 hours/week) during the internship period (June 8 - August 14, 2026)
• Excellent Communication Skills: Strong verbal and written communication skills
• Entrepreneurial Spirit: A passion for problem-solving and a desire to drive results
• Legal Authorization: Ability to provide proof of legal right to work in the United States
• Location Requirement: Ability to commute to our Lexington, KY or North Bethesda, MD office to work onsite for at least 3 days a week
• Provide Unofficial Transcript 

The estimated base pay rate for new hires into this role is $23.00 per hour depending on factors such as job-related skills, relevant experience, and location. This is a temporary position.

#LI-Hybrid

Are you a driven college student eager to make a real impact at a cutting-edge technology company? Xometry's Summer Internship Program offers a unique opportunity to gain hands-on experience and develop essential skills in the manufacturing industry.

What You'll Do:

As an Assembly and Rework Intern at Xometry, you'll be at the forefront of driving customer satisfaction through providing manufacturing solutions. You can expect to work in an environment that encourages entrepreneurial spirit, hands-on experience across functional areas. Your responsibilities will include: 

• Support assembly operations: Assist with assembling manufactured components according to work instructions, drawings, and specifications to ensure fit, function, and quality.

• Rework & repair: Help identify, disassemble, and rework nonconforming parts while following established procedures to meet quality requirements.

• Process & documentation support: Record assembly and rework activities, maintain organized work areas, and collaborate with quality and production teams to improve efficiency and consistency.

The ideal candidate will be pursuing degrees in: Mechanical Engineering, Industrial Engineering, Manufacturing Engineering Technology etc.

What We Offer: 

• Mentorship: Learn from experienced professionals and receive guidance from a dedicated intern captain
• Dynamic Culture: Embrace a fast-paced, collaborative environment that values innovation and flexibility
• Professional Development: Gain practical skills in sales, marketing, and business development

What We’re Looking For:

• Academic Excellence: Currently enrolled in an accredited college or university, graduating in December 2026 or May 2027, with a minimum 3.5 GPA
• Strong Work Ethic: Ability to work full-time (40 hours/week) during the internship period (June 8 - August 14, 2026)
• Excellent Communication Skills: Strong verbal and written communication skills
• Entrepreneurial Spirit: A passion for problem-solving and a desire to drive results
• Legal Authorization: Ability to provide proof of legal right to work in the United States
• Location Requirement: Ability to commute to our Lexington, KY or North Bethesda, MD office to work onsite for at least 3 days a week
• Provide Unofficial Transcript 

The estimated base pay rate for new hires into this role is $23.00 per hour depending on factors such as job-related skills, relevant experience, and location. This is a temporary position.

#LI-Hybrid

Are you a driven college student eager to make a real impact at a cutting-edge technology company? Xometry's Summer Internship Program offers a unique opportunity to gain hands-on experience and develop essential skills in the manufacturing industry.

What You'll Do:

As a Quality Inspection Intern at Xometry, you'll be at the forefront of driving customer satisfaction through providing manufacturing solutions. You can expect to work in an environment that encourages entrepreneurial spirit, hands-on experience across functional areas. Your responsibilities will include: 

• Perform part inspections: Assist with dimensional, visual, and functional inspections of manufactured parts to verify conformance with customer specifications and quality standards.

• Documentation & reporting: Record inspection results, support nonconformance documentation, and help maintain quality records to ensure traceability and continuous improvement.

• Support quality processes: Work with manufacturing and engineering teams to help improve inspection workflows, maintain measurement equipment, and uphold Xometry’s quality system.

The ideal candidate will be pursuing degrees in: Mechanical Engineering, Industrial Engineering, Manufacturing Engineering Technology etc.

What We Offer: 

• Mentorship: Learn from experienced professionals and receive guidance from a dedicated intern captain
• Dynamic Culture: Embrace a fast-paced, collaborative environment that values innovation and flexibility
• Professional Development: Gain practical skills in sales, marketing, and business development

What We’re Looking For:

• Academic Excellence: Currently enrolled in an accredited college or university, graduating in December 2026 or May 2027, with a minimum 3.5 GPA
• Strong Work Ethic: Ability to work full-time (40 hours/week) during the internship period (June 8 - August 14, 2026)
• Excellent Communication Skills: Strong verbal and written communication skills
• Entrepreneurial Spirit: A passion for problem-solving and a desire to drive results
• Legal Authorization: Ability to provide proof of legal right to work in the United States
• Location Requirement: Ability to commute to our Lexington, KY or North Bethesda, MD office to work onsite for at least 3 days a week
• Provide Unofficial Transcript 

The estimated base pay rate for new hires into this role is $23.00 per hour depending on factors such as job-related skills, relevant experience, and location. This is a temporary position.

#LI-Hybrid

Are you a driven college student eager to make a real impact at a cutting-edge technology company? Xometry's Summer Internship Program offers a unique opportunity to gain hands-on experience and develop essential skills in the manufacturing industry.

What You'll Do:

As a Case Management Intern at Xometry, you'll be at the forefront of driving customer satisfaction through providing manufacturing solutions. You can expect to work in an environment that encourages entrepreneurial spirit, hands-on experience across functional areas. Your responsibilities will include: 

• Support customers and supply partners through resolving manufacturing challenges to complete jobs and ensure customer satisfaction

The ideal candidate will be pursuing degrees in: Mechanical Engineering, Supply Chain, Manufacturing Engineering Technology etc.

What We Offer: 

• Mentorship: Learn from experienced professionals and receive guidance from a dedicated intern captain
• Dynamic Culture: Embrace a fast-paced, collaborative environment that values innovation and flexibility
• Professional Development: Gain practical skills in sales, marketing, and business development

What We’re Looking For:

• Academic Excellence: Currently enrolled in an accredited college or university, graduating in December 2026 or May 2027, with a minimum 3.5 GPA
• Strong Work Ethic: Ability to work full-time (40 hours/week) during the internship period (June 8 - August 14, 2026)
• Excellent Communication Skills: Strong verbal and written communication skills
• Entrepreneurial Spirit: A passion for problem-solving and a desire to drive results
• Legal Authorization: Ability to provide proof of legal right to work in the United States
• Location Requirement: Ability to commute to our Lexington, KY or North Bethesda, MD office to work onsite for at least 3 days a week
• Provide Unofficial Transcript 

The estimated base pay rate for new hires into this role is $23.00 per hour depending on factors such as job-related skills, relevant experience, and location. This is a temporary position.

#LI-Hybrid

Are you a driven college student eager to make a real impact at a cutting-edge technology company? Xometry's Summer Internship Program offers a unique opportunity to gain hands-on experience and develop essential skills in the manufacturing industry.

What You'll Do:

As a Case Management Intern at Xometry, you'll be at the forefront of driving customer satisfaction through providing manufacturing solutions. You can expect to work in an environment that encourages entrepreneurial spirit, hands-on experience across functional areas. Your responsibilities will include: 

• Support customers and supply partners through resolving manufacturing challenges to complete jobs and ensure customer satisfaction

The ideal candidate will be pursuing degrees in: Mechanical Engineering, Supply Chain, Manufacturing Engineering Technology etc.

What We Offer: 

• Mentorship: Learn from experienced professionals and receive guidance from a dedicated intern captain
• Dynamic Culture: Embrace a fast-paced, collaborative environment that values innovation and flexibility
• Professional Development: Gain practical skills in sales, marketing, and business development

What We’re Looking For:

• Academic Excellence: Currently enrolled in an accredited college or university, graduating in December 2026 or May 2027, with a minimum 3.5 GPA
• Strong Work Ethic: Ability to work full-time (40 hours/week) during the internship period (June 8 - August 14, 2026)
• Excellent Communication Skills: Strong verbal and written communication skills
• Entrepreneurial Spirit: A passion for problem-solving and a desire to drive results
• Legal Authorization: Ability to provide proof of legal right to work in the United States
• Location Requirement: Ability to commute to our Lexington, KY or North Bethesda, MD office to work onsite for at least 3 days a week
• Provide Unofficial Transcript 

#LI-Hybrid

Are you a driven college student eager to make a real impact at a cutting-edge technology company? Xometry's Summer Internship Program offers a unique opportunity to gain hands-on experience and develop essential skills in the manufacturing industry.

What You'll Do:

As a Case Management Intern at Xometry, you'll be at the forefront of driving customer satisfaction through providing manufacturing solutions. You can expect to work in an environment that encourages entrepreneurial spirit, hands-on experience across functional areas. Your responsibilities will include: 

• Support customers and supply partners through resolving manufacturing challenges to complete jobs and ensure customer satisfaction

The ideal candidate will be pursuing degrees in: Mechanical Engineering, Supply Chain, Manufacturing Engineering Technology etc.

What We Offer: 

• Mentorship: Learn from experienced professionals and receive guidance from a dedicated intern captain
• Dynamic Culture: Embrace a fast-paced, collaborative environment that values innovation and flexibility
• Professional Development: Gain practical skills in sales, marketing, and business development

What We’re Looking For:

• Academic Excellence: Currently enrolled in an accredited college or university, graduating in December 2026 or May 2027, with a minimum 3.5 GPA
• Strong Work Ethic: Ability to work full-time (40 hours/week) during the internship period (June 8 - August 14, 2026)
• Excellent Communication Skills: Strong verbal and written communication skills
• Entrepreneurial Spirit: A passion for problem-solving and a desire to drive results
• Legal Authorization: Ability to provide proof of legal right to work in the United States
• Location Requirement: Ability to commute to our Lexington, KY or North Bethesda, MD office to work onsite for at least 3 days a week
• Provide Unofficial Transcript 

The estimated base pay rate for new hires into this role is $23.00 per hour depending on factors such as job-related skills, relevant experience, and location. This is a temporary position.

#LI-Hybrid

In this role you will work in a dynamic environment with a relentless focus on improving our quality metrics by leveraging your strong problem solving and continuous improvement skills.  In this highly visible role you will lead Supplier Quality and support internal departments and our supplier network to achieve high quality products.

A typical day will consist of a myriad of partner (supplier) quality centric activities from concept to full rate production within Quality Assurance.  You will serve a number of internal and external groups including our DFM Engineering, Quality, Case Management, Partner Management and our wide variety of partners that specialize in CNC, Sheet Metal, Additive, and Injection Molding. 

If you thrive in ambiguity and strive to create a standard process - This role is for you!

Responsibilities

• Perform onsite physical and paperwork inspections at Partner facilities
• Conduct partner audits and onboarding activities
• Initiate and manage partner product Corrective & Preventive Actions (CAPA)
• Develop and take actions of partner systemic RMA trends leading to CAPAs
• Continuously monitor and address emerging issues while ensuring the most important projects/issues are identified through the Partner Quality Team process and effectively complete those projects in the shortest time possible
• Facilitates cross-functional Team optimization efforts and workshops geared towards NCR/RMA reductions with Partners
• Participates in real-time Partner RMA reviews with the end goal of applying lessons learned to the distributed Supplier Network
• Facilitate Partner Quality Support Hour 
• Provide technical support to Partners regarding quality
• Work with Partner Management on Partner Onboarding escalations
• Review Partner Deviation Requests
• Utilize BIG Data Analytics to improve performance trends and top opportunities with Partners
• Create a trusting partnership with the distributed network of Partners resulting in exceptional quality
• Escalate nonconformities in the Quality System to VP of Quality where appropriate
• Develop quality planning/objectives, metrics and goals; lead efforts related to the Xometry’s Quality Vision with Partners
• Support Quality initiatives to drive systemic improvements

Qualifications and Experience:

• Bachelor degree in Engineering or equivalent experience
• Minimum of 7 years experience in engineering, quality role, or equivalent
• Minimum of 5 years experience in supplier facing role or equivalent 
• Strong Quality Assurance / Partner Development experience
• Experience with APQP and DFM/DFQ
• Use of various lab equipment: GD&T tools
• Customer quality liaison experience
• Mechanical/Manufacturing processing knowledge
• Able to read and interpret drawings/specifications
• Good time management / project management capabilities 
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Certified Auditor for ISO Standards
• Ability to travel up to 50% in CA only

Preferred Qualifications:

• • Six Sigma Black Belt Certification
  • ASQ Certification
  • Familiar with Asana, Looker, Salesforce and ERPs
  • ISO 13485/AS9100/IATF 16949 experience

The estimated base salary range for new hires into this role is $84,000 - $109,000 annually depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is seeking a Staff Machine Learning Engineer to lead our Generative AI efforts. This is a rare opportunity to shape the future of manufacturing by applying cutting-edge AI research to real-world problems: from multimodal document understanding, to extracting structured data from technical drawings, to building new ways of reasoning across text, images, and 3D data. If you’re passionate about building state-of-the-art AI systems and want to see your work have immediate business and customer impact, we’d love to talk.

Responsibilities: 

• Lead with vision – Set the technical direction for our Generative AI team, establish best practices, and inspire high-impact innovation.
• Drive strategy – Help shape the AI roadmap, identifying the most valuable opportunities to apply generative AI across Xometry’s marketplace.
• Build cutting-edge models – Develop and deploy large language and generative models for multimodal document processing and structured data extraction.
• Innovate across modalities – Explore new ways to combine text, images, and 3D data to unlock smarter, faster solutions.
• Engineer at scale – Create data pipelines and training workflows that can handle massive, complex datasets.
• Deploy in the cloud – Use AWS and other platforms to train, optimize, and deploy models into production at scale.
• Collaborate widely – Work with engineers, product leaders, and business teams to bring AI solutions into real products and customer workflows.
• Mentor and grow – Guide teammates on advanced ML methods, model architecture, and best practices, elevating the entire team.
• Stay ahead – Keep up with the latest generative AI and deep learning research, and bring fresh ideas into production.

Qualifications: 

• Bachelor’s degree required; advanced degree (M.S. or PhD) in Computer Science, Machine Learning, AI, or related field is a big plus.
• 5+ years of experience in machine learning or data science, with deep expertise in generative models, LLMs, or computer vision.
• Strong track record working with large-scale language and vision models (Transformers, GPT, VLMs).
• Hands-on experience with multimodal data (text, images, 3D).
• Proficiency in Python and key ML libraries (PyTorch, TensorFlow, pandas, NumPy).
• Solid grounding in probability, statistics, and optimization for generative modeling.
• Experience deploying ML and AI models using cloud microservice architecture (AWS preferred).
• Strong software engineering skills, including object oriented programming, testing, version control, CI/CD best practices and IaC (terraform preferred).
• A proven ability to communicate effectively with all levels of the organization, from executives to product managers and various stakeholders.
• Background in manufacturing, supply chain, or related industries is a plus — but curiosity and drive matter more.
• Must be a U.S. Citizen or Green Card holder (ITAR compliance)

The estimated base salary range for new hires into this role is $140,000-$230,000 annually OR + annual bonus depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is seeking a Staff Machine Learning Engineer to lead our Generative AI efforts. This is a rare opportunity to shape the future of manufacturing by applying cutting-edge AI research to real-world problems: from multimodal document understanding, to extracting structured data from technical drawings, to building new ways of reasoning across text, images, and 3D data. If you’re passionate about building state-of-the-art AI systems and want to see your work have immediate business and customer impact, we’d love to talk.

Responsibilities: 

• Lead with vision – Set the technical direction for our Generative AI team, establish best practices, and inspire high-impact innovation.
• Drive strategy – Help shape the AI roadmap, identifying the most valuable opportunities to apply generative AI across Xometry’s marketplace.
• Build cutting-edge models – Develop and deploy large language and generative models for multimodal document processing and structured data extraction.
• Innovate across modalities – Explore new ways to combine text, images, and 3D data to unlock smarter, faster solutions.
• Engineer at scale – Create data pipelines and training workflows that can handle massive, complex datasets.
• Deploy in the cloud – Use AWS and other platforms to train, optimize, and deploy models into production at scale.
• Collaborate widely – Work with engineers, product leaders, and business teams to bring AI solutions into real products and customer workflows.
• Mentor and grow – Guide teammates on advanced ML methods, model architecture, and best practices, elevating the entire team.
• Stay ahead – Keep up with the latest generative AI and deep learning research, and bring fresh ideas into production.

Qualifications: 

• Bachelor’s degree required; advanced degree (M.S. or PhD) in Computer Science, Machine Learning, AI, or related field is a big plus.
• 5+ years of experience in machine learning or data science, with deep expertise in generative models, LLMs, or computer vision.
• Strong track record working with large-scale language and vision models (Transformers, GPT, VLMs).
• Hands-on experience with multimodal data (text, images, 3D).
• Proficiency in Python and key ML libraries (PyTorch, TensorFlow, pandas, NumPy).
• Solid grounding in probability, statistics, and optimization for generative modeling.
• Experience deploying ML and AI models using cloud microservice architecture (AWS preferred).
• Strong software engineering skills, including object oriented programming, testing, version control, CI/CD best practices and IaC (terraform preferred).
• A proven ability to communicate effectively with all levels of the organization, from executives to product managers and various stakeholders.
• Background in manufacturing, supply chain, or related industries is a plus — but curiosity and drive matter more.
• Must be a U.S. Citizen or Green Card holder (ITAR compliance)

The estimated base salary range for new hires into this role is $140,000-$230,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is seeking a Staff Machine Learning Engineer to lead our Generative AI efforts. This is a rare opportunity to shape the future of manufacturing by applying cutting-edge AI research to real-world problems: from multimodal document understanding, to extracting structured data from technical drawings, to building new ways of reasoning across text, images, and 3D data. If you’re passionate about building state-of-the-art AI systems and want to see your work have immediate business and customer impact, we’d love to talk.

Responsibilities: 

• Lead with vision – Set the technical direction for our Generative AI team, establish best practices, and inspire high-impact innovation.
• Drive strategy – Help shape the AI roadmap, identifying the most valuable opportunities to apply generative AI across Xometry’s marketplace.
• Build cutting-edge models – Develop and deploy large language and generative models for multimodal document processing and structured data extraction.
• Innovate across modalities – Explore new ways to combine text, images, and 3D data to unlock smarter, faster solutions.
• Engineer at scale – Create data pipelines and training workflows that can handle massive, complex datasets.
• Deploy in the cloud – Use AWS and other platforms to train, optimize, and deploy models into production at scale.
• Collaborate widely – Work with engineers, product leaders, and business teams to bring AI solutions into real products and customer workflows.
• Mentor and grow – Guide teammates on advanced ML methods, model architecture, and best practices, elevating the entire team.
• Stay ahead – Keep up with the latest generative AI and deep learning research, and bring fresh ideas into production.

Qualifications: 

• Bachelor’s degree required; advanced degree (M.S. or PhD) in Computer Science, Machine Learning, AI, or related field is a big plus.
• 5+ years of experience in machine learning or data science, with deep expertise in generative models, LLMs, or computer vision.
• Strong track record working with large-scale language and vision models (Transformers, GPT, VLMs).
• Hands-on experience with multimodal data (text, images, 3D).
• Proficiency in Python and key ML libraries (PyTorch, TensorFlow, pandas, NumPy).
• Solid grounding in probability, statistics, and optimization for generative modeling.
• Experience deploying ML and AI models using cloud microservice architecture (AWS preferred).
• Strong software engineering skills, including object oriented programming, testing, version control, CI/CD best practices and IaC (terraform preferred).
• A proven ability to communicate effectively with all levels of the organization, from executives to product managers and various stakeholders.
• Background in manufacturing, supply chain, or related industries is a plus — but curiosity and drive matter more.
• Must be a U.S. Citizen or Green Card holder (ITAR compliance)

#LI-Hybrid

Xometry is seeking a Staff Machine Learning Engineer to lead our Generative AI efforts. This is a rare opportunity to shape the future of manufacturing by applying cutting-edge AI research to real-world problems: from multimodal document understanding, to extracting structured data from technical drawings, to building new ways of reasoning across text, images, and 3D data. If you’re passionate about building state-of-the-art AI systems and want to see your work have immediate business and customer impact, we’d love to talk.

Responsibilities: 

• Lead with vision – Set the technical direction for our Generative AI team, establish best practices, and inspire high-impact innovation.
• Drive strategy – Help shape the AI roadmap, identifying the most valuable opportunities to apply generative AI across Xometry’s marketplace.
• Build cutting-edge models – Develop and deploy large language and generative models for multimodal document processing and structured data extraction.
• Innovate across modalities – Explore new ways to combine text, images, and 3D data to unlock smarter, faster solutions.
• Engineer at scale – Create data pipelines and training workflows that can handle massive, complex datasets.
• Deploy in the cloud – Use AWS and other platforms to train, optimize, and deploy models into production at scale.
• Collaborate widely – Work with engineers, product leaders, and business teams to bring AI solutions into real products and customer workflows.
• Mentor and grow – Guide teammates on advanced ML methods, model architecture, and best practices, elevating the entire team.
• Stay ahead – Keep up with the latest generative AI and deep learning research, and bring fresh ideas into production.

Qualifications: 

• Bachelor’s degree required; advanced degree (M.S. or PhD) in Computer Science, Machine Learning, AI, or related field is a big plus.
• 5+ years of experience in machine learning or data science, with deep expertise in generative models, LLMs, or computer vision.
• Strong track record working with large-scale language and vision models (Transformers, GPT, VLMs).
• Hands-on experience with multimodal data (text, images, 3D).
• Proficiency in Python and key ML libraries (PyTorch, TensorFlow, pandas, NumPy).
• Solid grounding in probability, statistics, and optimization for generative modeling.
• Experience deploying ML and AI models using cloud microservice architecture (AWS preferred).
• Strong software engineering skills, including object oriented programming, testing, version control, CI/CD best practices and IaC (terraform preferred).
• A proven ability to communicate effectively with all levels of the organization, from executives to product managers and various stakeholders.
• Background in manufacturing, supply chain, or related industries is a plus — but curiosity and drive matter more.
• Must be a U.S. Citizen or Green Card holder (ITAR compliance)

The estimated base salary range for new hires into this role is $140,000-$230,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

• Hands-On Technical Leadership: Your primary role is writing and reviewing architectural plans for new projects, and then participating in implementation with the team.
• Guide Innovation: Champion the adoption of a good mix of traditional and cutting-edge technologies and methods. You have the experience to guide us out of “our way” of doing things when needed, and to double down on our existing tech and methods where appropriate.
• Teaching & Mentorship: You will serve as a mentor and guide to engineers across the organization, teaching and mentoring them to grow their skills.
• Code Review: You will do code review and mentor others within the organization to perform good code reviews.
• Operational Excellence: Guarantee the delivery of superior software that not only meets but exceeds customer expectations, while aligning with the strategic business timelines.
• Collaborative Strategy: Forge strong partnerships with product managers, designers, and company leadership to promote a culture of open communication, good collaboration, and high standards.

Qualifications:

• 8+ years of professional software development experience in a fast-paced, product-driven environment.
• Marketplace product experience is highly desirable, with an understanding of scaling multi-sided platforms.
• Strong technical expertise in full-stack development, including:
  - Backend development with Python (services, APIs, data-driven systems).
  - Backend microservices and REST API design using Node.js.
  - Frontend development with React and TypeScript, with a focus on scalable UI design and usability.
• Experience with AWS is required, including deploying, monitoring, and scaling production workloads.
• Proven leadership skills, with the ability to set technical direction, mentor engineers across levels, and influence product and business decisions.
• Excellent communication and collaboration abilities, comfortable engaging with both technical and non-technical stakeholders, from junior ICs to executives.

The estimated base salary range for new hires into this role is $140,000- $190,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Process and Quality Assurance:

• Enhance Supplier Quality Culture by leading or participating in process improvement projects to further develop the quality programs and procedures - Setting our Global Partner Network up for success
• Utilizes appropriate quality tools (lean and Sigma) to help resolve issues related to non-conformances and Customer RMA’s
• Manages supplier related NCR/SCAR/CAR activities to ensure timely administration of activities and records
• Ensure compliance with company policies, practices, procedures and work rules to support and maintain an AS9100-compliant Quality Management
• Analyze non-conformance trends to evaluate effectiveness of corrective actions
• Problem solve and follow up on troubled orders to improve supplier quality.
• Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements
• Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case
• Participate in QA and RMA Meetings (Live Reviews)
• Oversee internal production of products from a quality perspective
• Monitor and review quality metrics for publication
• Assist with onsite Customer Audits
• Support Quality Management System requirements
• Aid Quality Control Lab as necessary

Teamwork, Collaboration and Safety:

• Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer quality and satisfaction
• Effectively communicate with all key stakeholders, including suppliers, internal/external customers, and leadership
• Participate and provide input on initiatives to simplify and automate complex processes
• Perform all work in compliance with Xometry's quality and safety systems, policies and procedures
• Work with internal customers to implement quality measures
• Support all Continuous Improvement activities

Qualifications:

• Bachelor of Science Degree in Manufacturing Engineering or a Technical related field is preferred
• Minimum of 4-6 years of experience in engineering, quality role, or equivalent
• Minimum of 4-6 years of experience in supplier-facing role or equivalent
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
• Capable of performing root cause analysis and identifying solutions to complex problems
• A self-starter who can drive actions to completion
• Strong organizational skills and the ability to work in a dynamic environment
• Able to multitask, meet deadlines and support all supplier quality field activities
• Experience with DFMEA/PFMEA and DFM/DFQ
• Strong manufacturing knowledge
• Able to read and interpret CAD Models & Drawings
• Strong time management/project management capabilities
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Superior analytic and articulation skills

Preferred Qualifications:

• Six Sigma Black Belt Certification
• ASQ Certification
• Educated in statistics / BIG Data
• Use of GD&T quality lab equipment
• Familiar with Zendesk, Asana, SolidWorks, Tableau

#LI-Remote

Process and Quality Assurance:

• Enhance Supplier Quality Culture by leading or participating in process improvement projects to further develop the quality programs and procedures - Setting our Global Partner Network up for success
• Utilizes appropriate quality tools (lean and Sigma) to help resolve issues related to non-conformances and Customer RMA’s
• Manages supplier related NCR/SCAR/CAR activities to ensure timely administration of activities and records
• Ensure compliance with company policies, practices, procedures and work rules to support and maintain an AS9100-compliant Quality Management
• Analyze non-conformance trends to evaluate effectiveness of corrective actions
• Problem solve and follow up on troubled orders to improve supplier quality.
• Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements
• Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case
• Participate in QA and RMA Meetings (Live Reviews)
• Oversee internal production of products from a quality perspective
• Monitor and review quality metrics for publication
• Assist with onsite Customer Audits
• Support Quality Management System requirements
• Aid Quality Control Lab as necessary

Teamwork, Collaboration and Safety:

• Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer quality and satisfaction
• Effectively communicate with all key stakeholders, including suppliers, internal/external customers, and leadership
• Participate and provide input on initiatives to simplify and automate complex processes
• Perform all work in compliance with Xometry's quality and safety systems, policies and procedures
• Work with internal customers to implement quality measures
• Support all Continuous Improvement activities

Qualifications:

• Bachelor of Science Degree in Manufacturing Engineering or a Technical related field is preferred
• Minimum of 4-6 years of experience in engineering, quality role, or equivalent
• Minimum of 4-6 years of experience in supplier-facing role or equivalent
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
• Capable of performing root cause analysis and identifying solutions to complex problems
• A self-starter who can drive actions to completion
• Strong organizational skills and the ability to work in a dynamic environment
• Able to multitask, meet deadlines and support all supplier quality field activities
• Experience with DFMEA/PFMEA and DFM/DFQ
• Strong manufacturing knowledge
• Able to read and interpret CAD Models & Drawings
• Strong time management/project management capabilities
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Superior analytic and articulation skills

Preferred Qualifications:

• Six Sigma Black Belt Certification
• ASQ Certification
• Educated in statistics / BIG Data
• Use of GD&T quality lab equipment
• Familiar with Zendesk, Asana, SolidWorks, Tableau

#LI-Remote

Process and Quality Assurance:

• Enhance Supplier Quality Culture by leading or participating in process improvement projects to further develop the quality programs and procedures - Setting our Global Partner Network up for success
• Utilizes appropriate quality tools (lean and Sigma) to help resolve issues related to non-conformances and Customer RMA’s
• Manages supplier related NCR/SCAR/CAR activities to ensure timely administration of activities and records
• Ensure compliance with company policies, practices, procedures and work rules to support and maintain an AS9100-compliant Quality Management
• Analyze non-conformance trends to evaluate effectiveness of corrective actions
• Problem solve and follow up on troubled orders to improve supplier quality.
• Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements
• Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case
• Participate in QA and RMA Meetings (Live Reviews)
• Oversee internal production of products from a quality perspective
• Monitor and review quality metrics for publication
• Assist with onsite Customer Audits
• Support Quality Management System requirements
• Aid Quality Control Lab as necessary

Teamwork, Collaboration and Safety:

• Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer quality and satisfaction
• Effectively communicate with all key stakeholders, including suppliers, internal/external customers, and leadership
• Participate and provide input on initiatives to simplify and automate complex processes
• Perform all work in compliance with Xometry's quality and safety systems, policies and procedures
• Work with internal customers to implement quality measures
• Support all Continuous Improvement activities

Qualifications:

• Bachelor of Science Degree in Manufacturing Engineering or a Technical related field is preferred
• Minimum of 4-6 years of experience in engineering, quality role, or equivalent
• Minimum of 4-6 years of experience in supplier-facing role or equivalent
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
• Capable of performing root cause analysis and identifying solutions to complex problems
• A self-starter who can drive actions to completion
• Strong organizational skills and the ability to work in a dynamic environment
• Able to multitask, meet deadlines and support all supplier quality field activities
• Experience with DFMEA/PFMEA and DFM/DFQ
• Strong manufacturing knowledge
• Able to read and interpret CAD Models & Drawings
• Strong time management/project management capabilities
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Superior analytic and articulation skills

Preferred Qualifications:

• Six Sigma Black Belt Certification
• ASQ Certification
• Educated in statistics / BIG Data
• Use of GD&T quality lab equipment
• Familiar with Zendesk, Asana, SolidWorks, Tableau

The estimated base salary range for new hires into this role is $84,000 - $109,000 annually depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Process and Quality Assurance:

• Enhance Supplier Quality Culture by leading or participating in process improvement projects to further develop the quality programs and procedures - Setting our Global Partner Network up for success
• Utilizes appropriate quality tools (lean and Sigma) to help resolve issues related to non-conformances and Customer RMA’s
• Manages supplier related NCR/SCAR/CAR activities to ensure timely administration of activities and records
• Ensure compliance with company policies, practices, procedures and work rules to support and maintain an AS9100-compliant Quality Management
• Analyze non-conformance trends to evaluate effectiveness of corrective actions
• Problem solve and follow up on troubled orders to improve supplier quality.
• Apply engineering knowledge on supplier manufacturing to ensure quality hardware meets customer requirements
• Assess the impact of manufactured part rejections; communicate with suppliers to work through problems and resolve case
• Participate in QA and RMA Meetings (Live Reviews)
• Oversee internal production of products from a quality perspective
• Monitor and review quality metrics for publication
• Assist with onsite Customer Audits
• Support Quality Management System requirements
• Aid Quality Control Lab as necessary

Teamwork, Collaboration and Safety:

• Interface with Design Engineering, Customer Care, Quality, Sales, and Shipping teams to ensure manufacturing processes are capable of customer quality and satisfaction
• Effectively communicate with all key stakeholders, including suppliers, internal/external customers, and leadership
• Participate and provide input on initiatives to simplify and automate complex processes
• Perform all work in compliance with Xometry's quality and safety systems, policies and procedures
• Work with internal customers to implement quality measures
• Support all Continuous Improvement activities

Qualifications:

• Bachelor of Science Degree in Manufacturing Engineering or a Technical related field is preferred
• 5+ years of experience in engineering, quality role, or equivalent
• 5+ years of experience in supplier-facing role or equivalent
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawing requirements
• Capable of performing root cause analysis and identifying solutions to complex problems
• A self-starter who can drive actions to completion
• Strong organizational skills and the ability to work in a dynamic environment
• Able to multitask, meet deadlines and support all supplier quality field activities
• Experience with DFMEA/PFMEA and DFM/DFQ
• Strong manufacturing knowledge
• Able to read and interpret CAD Models & Drawings
• Strong time management/project management capabilities
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Superior analytic and articulation skills

Preferred Qualifications:

• Six Sigma Black Belt Certification
• ASQ Certification
• Educated in statistics / BIG Data
• Use of GD&T quality lab equipment
• Familiar with Zendesk, Asana, SolidWorks, Tableau

#LI-Hybrid

Xometry is a fast growing digital technology company that is disrupting the manufacturing industry. We are hiring a Quality Assurance Engineer to support our rapid customer growth. Do you thrive on working on the edge? Do you want to transform an industry? This job is for you if your true strength is the ability to prioritize and communicate effectively to get you through even the most demanding of situations.

Work in a dynamic environment in which you’ll use your passion, technical experience, and strong problem solving skills to continuously improve mechanical solutions from concept to full rate production within Quality Assurance. The successful candidate will interact with DFM Engineering, Manufacturing, Quality Control, Case Management, and our Supply Chain (Partner) Network and must have the ability to effectively communicate in a fast paced, multidisciplinary team environment at all levels. 

A typical day will consist of, virtually and onsite, leading a myriad of quality centric activities from concept to full rate production within Xometry and it’s partner network.  Using your experience, you will work cross-functionally with internal and external customers teams to reduce supplier nonconformities by leading RCAs to improve customer satisfaction through systematic methods within Gaithersburg.  Additionally, you will manage the internal, customer, and certification audits along with the Quality Management System (QMS) library.  To ensure customer growth, aid in completing customer surveys while managing internal corrective actions and the Material Review Board (MRB).  This person will work closely with Case Management, Partner Support, and remote Quality Engineering, effectively managing quality as an onsite quality expert to ensure quick turnaround time.  

Qualifications:

• Bachelor degree in Engineering or equivalent experience
• 5+ years experience in a quality role, or equivalent
• 2+ years experience in customer/supplier facing role or equivalent 
• Strong Quality Assurance / Supplier Development experience
• Effective communicator with data at all levels of the organization
• Effective facilitator of cross functional team meetings and problem solving
• Ability to relentlessly triage multiple process root causes simultaneously
• Good time management / project management capabilities
• Experience with DFMEA/PFMEA and DFM/DFQ
• Full understanding of GD&T and tooling
• Mechanical/Manufacturing processing knowledge
• Able to read and interpret drawings/specifications 
• Big Data development and trend analysis experience
• ISO 9001 and Internal audits experience
• Expected travel requirement of 5%-10%

Preferred Qualifications:

• ASQ Certification
• Familiar with Google Workspace, Looker, Salesforce
• Knowledge of Process Certification/Process Robustness
• AS9100, ISO 13485, or IATF 16949 auditing certifications

The estimated base salary range for new hires into this role is $84,000 - $109,000 annually depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.