We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization — including Customer Success, Sales, and other customer-facing teams.

You will act as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale our customer lifecycle processes globally. This role requires the ability to influence senior stakeholders across functions and regions, navigate ambiguity, and turn strategy into measurable business impact.

We are looking to speak to candidates who are based in the United States for our hybrid or remote working models.

As a Principal GTM Operations Analyst, you will:

• Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle, including customer engagement, renewals, and account management workflows
• Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
• Translate ambiguous business problems into clear operational and technical requirements, working closely with CRM Engineering and GTM Systems teams to deliver high-impact system and tooling improvements
• Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights to enable better customer engagement, planning, and outcomes
• Define, instrument, and monitor key performance indicators and operational metrics to evaluate GTM initiatives and provide clear, data-driven recommendations to leadership
• Lead complex, cross-functional programs from problem definition through execution, including roadmap ownership, stakeholder alignment, risk management, and executive updates
• Establish and maintain governance frameworks, operating cadences, and documentation to ensure process clarity, adoption, and continuous improvement across global GTM teams
• Proactively identify operational gaps and inefficiencies, quantify impact, and propose data-driven solutions that improve GTM productivity, customer outcomes, and revenue performance
• Serve as a mentor and senior partner within the GTM Operations team, helping raise the bar on process design, execution, and cross-functional collaboration
• Bring forward new ideas, tools, and best practices that improve how we scale GTM operations globally

The Ideal Candidate has:

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
• 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
• Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
• Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
• Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
• Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
• Experience in a consumption/pay-as-you-go business model is a plus
• Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
• A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273423069

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.

We are looking to speak to candidates who are based in Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Columbus, Dallas, Miami, Nashville, New York City, Philadelphia, Raleigh, Washington DC, Tysons for our hybrid working model.

Position Expectations

• Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
• Recognize patterns in a sea of information and take action accordingly
• Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
• Build strategic partnerships with Product, Design, and Engineering stakeholders
• Expand knowledge into new domains as called upon
• Act as a mentor to junior TPMs and lead by example
• Embody MongoDB's core values and leadership principles

The right candidate for this role will be

• Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
• Experienced with 5+ years of Software development background
• Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
• Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
• Skilled at communicating across a diverse set of engineers and stakeholders
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Hyper-organized and capable of coordinating across multiple independent work streams and organizations
• A role model for effective execution practices, driven by an attuned sense of priority and urgency
• Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
• Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
• Familiar with MongoDB or a comparable technology

Nice to have!

• Exposed to generative AI and Machine Learning
• Interested in business automation work such as scripting in Python, Google Apps Script and Slack
• Familiar with tools and methodologies for code analysis, refactoring, and automated testing

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 2263203305

At Aurora, we’re not just building a product; we’re building the future of transportation. To get there, we need a supply chain that is as innovative and resilient as our technology. We are looking for a Global Supply Manager (GSM) – Indirect who can bridge the gap between high-level strategy and tactical execution, ensuring our teams have the software, services, and workforce they need to move fast.

As a GSM, you won’t just be "buying things." You will be a strategic partner to our Engineering and Operations teams, navigating the complexities of the autonomous vehicle (AV) landscape and scaling our indirect spend categories globally.

In this role, you will

• Lead end-to-end procurement for enterprise software, SaaS, and cloud services, negotiating complex agreements to secure best-in-class developer tools while protecting Aurora.
• Drive sourcing strategies for Contingent Workforce and AV Operations, managing partners who support testing and mission-critical hardware deployments.
• Establish global sourcing strategies balancing cost, risk, and speed. Develop "should-cost" models and lead competitive RFxs to standardize spending.
• Collaborate closely with Engineering, Finance, and Legal to ensure efficient yet rigorous procurement processes.
• Monitor supplier performance via structured QBRs and KPIs, ensuring partners meet high quality and safety standards and grow with Aurora.

Required Qualifications

• 10+ years of strategic sourcing experience, with a strong focus on Software and Professional Services categories.
• Strong analytical skills, including cost modeling and total cost of ownership (TCO) analysis
• Strong written and verbal communication skills with proven experience in developing presentations for financial and business leadership.
• Experience working in a fast-paced, high-growth tech environment with evolving procurement needs.
• Excellent stakeholder management and the ability to influence at all levels.

Desirable Qualifications 

• Experience with ERP and procurement tools (e.g., Coupa, SAP Ariba, Oracle)
• Proven experience managing contingent labor programs or operational/field services. Candidates with a background in AV, robotics, or high-tech manufacturing are preferred.

The base salary range for this position is $143,000 - $229,000 per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-MS1

#Mid-Senior

At Counterpart Health, we are transforming healthcare and improving patient outcomes with our innovative primary care tool, Counterpart Assistant. By empowering Primary Care Physicians (PCPs), we help deliver better patient care at a lower cost through early diagnosis and longitudinal management of chronic conditions.

We are seeking a Provider Success Manager to establish relationships with healthcare providers and drive the adoption, expansion, and success of Counterpart Assistant (CA). This individual will be responsible for managing a portfolio of provider partnerships, ensuring that practices successfully implement and maximize their use of our platform to thrive in value-based care.

This is a results-driven user facing role that will serve as an external product SME who drives overall customer success. You will leverage your knowledge of Medicare and Primary Care operations, strong relationship management skills, and a data-driven approach to expand our presence in the market and enhance the value we deliver to our partners. Candidates for this role must reside in Dallas-Fort Worth and be willing to travel to practices up to 5 days a week.

As a Provider Success Manager, you will:

• Own & Manage Provider Relationships: Serve as the primary point of contact for provider primary care partners. Build trusted, consultative relationships to drive adoption of CA. 
• Support Provider Recruitment Activities as Product SME: Partner with CA GTM team to execute a provider onboarding and training best practices, with a focus on devising strong in-office workflows and working closely with practices (including clinical + non-clinical staff) to drive effective adoption of the platform.
• Optimize Provider Success & Retention: Implement and oversee a structured engagement plan to ensure providers maximize their use of our platform, achieve measurable success in value-based care, and remain long-term partners.
• Lead Data-Driven Decision-Making: Analyze provider performance metrics and proactively identify and review trends, opportunities, and risks with partner practices. Drive interventions to improve provider outcomes and increase platform utilization.
• Influence and drive adoption of best practices: Implement CA best practice in various types of PCP practices
• Cross-Functional Player: Collaborate with internal teams, including sales, product, and operations, to refine Counterpart Health’s offerings based on provider feedback and market trends.

Success in this Role Looks Like:

• You are a champion and ambassador for Counterpart Assistant with your portfolio of primary care partners.  Primary Care clinicians are reaching out to you to learn more about how CA can support them in achieving better outcomes in value-based care.
• You have the opportunity to present and demonstrate CA, highlighting the value it can bring to their patients and their clinical decision-making process. Thanks to your active engagement, excellent communication skills, and ability to build strong, collaborative relationships, PCPs recognize that CA is a powerful tool that helps them enhance patient care and improve clinical outcomes.
• Due to your dedicated support, guidance, and trusted partnership, clinicians and staff are now proficient users of CA.  
• Engaging with CA has seamlessly become part of their daily workflow, and all key engagement metrics are being successfully metric

You should get in touch if:

• You have 5-7+ years of experience in provider engagement, healthcare account management, or value-based care consulting, with a strong track record of success and provider adoption and retention.
• You have a Proven ability to build collaborative relationships with clinicians and staff to drive operational change, and to translate operational data into actionable performance metrics and scorecards that help primary care physicians achieve improved clinical and financial outcomes.
• You have Deep understanding of primary care and/or ambulatory care workflows and proven success Implementing, improving or changing clinical process workflow.
• You have knowledge of EHRs - ideally in a Primary Care setting, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements.
• You have strong project management skills, with the ability to prioritize competing initiatives and drive measurable outcomes.
• You are willing to travel up to 75% of the time to foster relationships and support provider practices.

Preferred (but not required)

• Understanding of value based care models, population health or quality improvement.
• Implementing value based care tools and technology products in primary care.
• Understanding of Medicare insurance, wellness visits, accurate coding, Stars, HEDIS.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

The Senior Manager of Operations, Provider Success (South) is the regional leader accountable for executing Counterpart’s national provider success strategy across the South region. This role owns provider relationships, team performance, and market-level outcomes, ensuring national standards are delivered effectively while adapting execution to local market dynamics.

This role owns results in-region and serves as the primary escalation point for market-specific provider needs.

As Senior Manager of Operations you will: 

Execute Provider Success Strategy

• Execute the national provider success strategy to achieve regional performance goals.
• Own regional outcomes, including provider satisfaction, engagement, retention, and issue resolution.
• Drive increased adoption and sustained use of Counterpart Assistant across assigned markets.
• Apply national playbooks and workflows while tailoring execution to local provider and market needs.

Lead Regional Teams and Provider Relationships

• Lead, coach, and develop regional provider success teams, including Regional Directors of Operations and Account Managers.
• Build and maintain executive-level relationships with key provider partners.
• Coach teams to define account-level tactics, prioritize daily work, and deliver against regional goals.
• Own regional staffing, prioritization, and resource allocation decisions.

Drive Market Execution & Feedback

• Identify workflow, implementation, and operational barriers unique to individual practices or markets.
• Develop and execute local tactics to remove blockers and improve provider experience.
• Monitor regional performance trends, risks, and opportunities.
• Escalate systemic issues and insights to national leadership for enterprise-level resolution.
• Partner with regional Clinical, Network, Growth, and Operations leaders to ensure coordinated execution.

Success in this role looks like: 

• Strong provider relationships and measurable improvements in provider satisfaction across the region.
• Consistent execution of national provider success standards with effective local adaptation.
• Increased adoption and value realization of Counterpart Assistant in regional markets.
• High-performing, well-coached regional teams with clear priorities and accountability.
• Timely identification and resolution of market-specific barriers impacting provider success.

You should get in touch if: 

• Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s preferred).
• 8–10+ years of progressive experience in healthcare operations, provider operations, or value-based care programs.
• 4+ years experience in Medicare Advantage, ACOs, or other risk-bearing health plan models.
• Demonstrated experience defining and guiding account-level strategy for provider-facing or field-based teams.
• Strong experience in operational design, process improvement, and change management.
• Proven experience leading and influencing both direct and indirect teams.
• Experience working with and influencing Primary Care providers.

Preferred Qualifications

• Experience supporting multi-state provider operations.
• Strong analytical skills to guide market-level decisions.
• Experience partnering with technology or product teams on tools supporting field execution.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

An affiliate of Colossal is seeking a Laboratory Operations Associate to support the day to day operations of the lab according to established procedures. The primary role of the Laboratory Operations Associate is to monitor performance of all tasks and materials required to ensure that maintenance of equipment and consumables inventory meets all lab operations requirements. In this hands-on position, the Lab Operations Associate will be a proactive, self-directed contributor, building their expertise in laboratory operations within a leading-edge biotechnology facility. This position reports directly to the Associate Director of Lab Operations.

This new position is based on-site out of our Dallas, TX Headquarters. 

Duties and Responsibilities:

• Receive and log in shipments, ensuring proper unpacking, documentation, box breakdown, and placement of items in designated storage locations.
• Assist with delivery and pickup of lab compressed gases and cryogenic liquids. 
• Assist with liquid/solid waste pickups and proper storage of chemical/biohazard waste. 
• Perform glassware/washing/autoclave services and preparation of buffer/media stocks.
• Assist with ordering general laboratory supplies, reagents and consumables.
• Support laboratory and facility equipment management – assist with delivery, installation, calibrations, preventative maintenance, cleaning, and decontamination of laboratory equipment; ensure proper use, care, and training of equipment by employees; help develop, implement, and maintain standard operating procedures for equipment use and care.
• Assist with all site-related safety programs in line with corporate EHS policies, including hazardous waste streams, chemical inventories and SDS databases.
• Assist in the maintenance and servicing of laboratory equipment including daily tasks to ensure instruments are working properly, schedule preventative maintenance, troubleshoot routine issues.  
• Act as a point of contact for lab-related service vendors and contractors including stockroom inventory, lab coat laundering, pipette management.
• Support general lab activities along with the operations team to promote an efficient working environment.
• Perform other duties as assigned in conjunction with the Laboratory Operations team.

Required Skills and Abilities:

• Experience with biological instrumentation.
• Hands-on experience in biology or chemistry.
• Familiarity with cellular, molecular, and microbiology techniques.
• Outstanding organizational skills and ability to prioritize multiple tasks and/or projects, inventory management and ordering. 
• Customer service oriented; works well with internal and external stakeholders.
• Demonstrated skill in problem-solving and the ability to handle operations issues in a fast-paced environment with a service-focused attitude.
• Detail oriented with specific attention to quality control and a commitment to excellence.
• Personable and articulate, with strong written and verbal communication skills. 
• Desire to be part of a team-focused environment. 
• Proficient in Microsoft Office, Google Workspace applications.
• Occasional early morning, evening and/or weekend hours may be a requirement. 
• Must be able to lift up to 50 pounds and be able to stand for multiple hours at a time. 
• Ability to travel to other laboratory locations, as needed. 

Education and Experience:

• Associate Degree with minimum of two years experience OR a Bachelor’s Degree in science field with minimum one year experience in an academic and/or commercial laboratory environment.
• Experience in equipment cleaning and maintenance, biological and chemical waste management. inventory management and ordering. 

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x. 

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Texas.

What you’ll be responsible for in this role:  

• Lead technical pre-sales exercises with customers 
• Prepare and deliver technical presentations 
• Lead design of creative solutions from conception to delivery, shaping our clients’ thinking 
• Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals 
• Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs 
• Working with development teams and project managers to deliver client solutions as per the agreed scope 
• Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards 
• Articulating and managing technical risks 
• Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration 
• Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort 
• Contributing to our roadmap, shaping our future solutions 
• Providing subject matter expertise to our clients and colleagues 
• Traveling as required, mostly in UK region 

What experiences and skills are necessary to be successful in this role:  

• 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
• Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
• Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical 
• Ability to articulate ideas/solutions clearly, visually and written 
• Experience working with APIs 
• Strong technical understanding, capability and willingness to learn and develop skills on a daily basis 
• Very driven and self-motivated, able to work autonomously 
• A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world 
• Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region 
• Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you. 

Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time. 

Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.

Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.

Who You Will Be Working With

What You Will Do

• Design and lead full-funnel media strategies that align with each client’s brand vision and goals, incorporating past performance data and utilizing advanced planning tools.
• Manage budget forecasts, optimize ad spend, and ensure performance aligns with client KPIs while exploring growth opportunities and demonstrating strong fiscal management.
• Build trust with clients as their main contact, deepening business understanding, identifying new opportunities, and ensuring clear, consistent communication at every touchpoint.
• Champion innovative media strategies that improve client outcomes and streamline processes, making a measurable impact on operational efficiencies.
• Lead the development, presentation, and updates of media plans and deliverables, showcasing thought leadership in client interactions through engaging presentations in Keynote and PowerPoint.
• Act as a bridge between clients, internal teams, and external partners, ensuring client needs are met while maintaining efficient team operations to drive omnichannel media strategies.
• Oversee budget management and forecasting in collaboration with media teams to ensure well-planned, agile investments that align with performance targets.
• Support operational excellence by managing project timelines, go-to-market schedules, and team priorities, implementing systems that streamline project execution.
• Proactively resolve challenges that impact team performance or client expectations, delivering actionable feedback and fostering a growth-minded, adaptable team culture.
• Collaborate with media and analytics teams to create insightful reports and dashboards that provide data-driven recommendations aligned with client goals.
• Oversee campaign performance across all channels, managing budget allocation, recommending enhancements, and addressing issues to maintain alignment with evolving client needs.
• Ensure client reporting meets their objectives and provides value and insights across media channels.
• Lead test-and-learn initiatives, report on results, and support continuous improvement through testing across media channels.
• Stay ahead of industry trends, new platforms, and emerging technologies, offering proactive insights and recommendations that support client innovation and growth.
• Develop a comprehensive understanding of each client’s industry, target audience, competitive landscape, and unique selling points to provide tailored, impactful strategic recommendations.

What You Will Bring

• 8+ years in digital media strategy or a related field, with a bachelor’s degree or equivalent experience.
• A strong background in fostering collaboration, enabling seamless teamwork and alignment across cross-functional teams.
• A deep understanding of consulting practices, providing strategic guidance that empowers client success and operational excellence.
• Skilled in digital marketing and insights management, driving impactful, data-informed decisions.
• A proven ability to excel in marketing digital buying environments and multi-channel marketing, crafting innovative and integrated media strategies.
• Proficiency in tools like Microsoft Excel, Microsoft PowerPoint, Keynote, and Google Slides to support seamless data presentation and analysis.
• A focus on client service and coaching, building meaningful relationships and fostering team development.
• High emotional intelligence and interpersonal skills to inspire collaboration and build trust with both clients and colleagues.
• Exceptional organizational skills and experience with project management approaches such as the waterfall model to maintain efficiency and clear priorities.
• A strategic mindset for data analysis, translating complex insights into actionable recommendations that drive measurable client outcomes.
• A commitment to curiosity and adaptability as a continual learner, staying at the forefront of media innovation while prioritizing client success with a customer-focused mindset that seeks opportunities to deliver meaningful value.
• A dedication to people-focused leadership, fostering collaboration, innovation, and professional growth by leading by example and nurturing strong relationships that empower others to excel.

Hi, we're Oscar. We're hiring a Director, Managed Business Services to join our team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be the primary architect of our global outsourcing strategy and be responsible for the end-to-end health of our outsourced ecosystems. This service covers multiple contact center, business process and configuration functions and works with multiple vendors across several countries. This strategic leadership role designs, implements, and governs external operations to ensure they align with company quality and compliance standards, cost objectives, and customer experience goals.

You will report into the SVP, Insurance Operations

Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $147,549 - $193,658 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

Responsibilities:

• Lead the ongoing analysis and cross-functional framework to determine which business functions are optimized for outsourcing versus internal retention.
• Design and execute an operating model that supports scalability, ongoing risk mitigation, and the execution of critical business initiatives across a matrixed organization.
• Drive core business transformation by identifying emerging marketplace trends and shifting the outsourcing model from transactional tasks to transformational outcomes.
• Align service provider visions with long-term corporate goals to ensure flexibility and growth as market demands change.
• Drive the end to end selection process, in partnership with Procurement and operational leaders, including RFP leadership, vendor vetting, and onboarding of partners that align with company scale and culture.
• Partner closely with Procurement to identify and execute optimal Master Service Agreements (MSAs) and Statements of Work (SOWs) while monitoring value delivery and ROI.
• Negotiate matters of significance with senior management and external executives to ensure favorable commercial terms and operationally effective programs.
• Ensure the establishment and monitoring of rigorous Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) focused on financial accuracy, productivity, and member experience.
• Perform ongoing operational governance by preparing consolidated performance reports that provide actionable insights and root-cause identification for issues.
• In partnership with finance, track ROI on outsourcing initiatives. Ensure meticulous billing analysis and the identification of opportunities for long-term cost savings.
• Set and enforce rigorous standards for all offshore and nearshore sites to ensure total adherence to HIPAA, CMS regulations, SOC2, and data privacy requirements.
• Partner with internal Audit, Security, and Compliance departments to lead the operational response to any vendor-side audits or data incidents.
• Lead the transition and change management of new work streams, including the creation of documentation, training protocols, and workflow design.
• Act as the primary bridge between internal departments and external partners to ensure seamless knowledge transfer and brand consistency.
• Create an attractive value proposition for vendor staff to minimize turnover, preserve institutional knowledge, and ensure external teams are educated on company priorities.

Requirements:

• Bachelor's Degree in Business, Operations or relevant field
• 10+ years in Insurance Operations
• 8+ years working with teams in multiple locations and within multiple disciplines
• 8+ years of coaching and developing leading cross-functional people and teams
• 6+ years of experience in LEAN, Six Sigma, or other improvement methodologies
• 6+ years of experience leading large-scale implementations or expansion implementations across multiple site locations or business units
• 5+ years of experience in procurement processes, including negotiating and contracting BPO services
• 5+ years managing 3rd-party BPO/ITO relationships for major functions in insurance operations.
• Strong legal and commercial acumen with experience in multi-million dollar contract negotiations.
• Ability to influence internal/external and onshore/offshore leadership

Bonus points:

• MBA or relevant advanced degree
• 10+ years of experience on Insurance Payer side
• Advanced experience with Procurement or Contract Management functions
• Advanced experience in healthcare
• Experience managing international teams across different time zones (APAC, LATAM, EMEA).
• Proven track record of scaling an outsourcing program from "scratch" to a global footprint.

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a General Manager in Residence, you will start with a 2-month onboarding sprint in NYC. After that, you will spend your first year running a transit network transformation; taking full ownership of service performance, partner relationships, a 30+ frontline team, and $15M+ P&L. You will be deployed on Via's newest services in high-visibility markets that require building new operational systems from the ground up, not just managing existing ones. The decisions you make here will shape how the market runs for years.

At the end of this deployment, you will transition into a General Manager role in one of Via's major markets: New York City, San Francisco, Seattle, Chicago, or Dallas. These are complex portfolios, generally with larger partner organizations, and strong strategic scope. You'll arrive with the credibility and operational fluency to lead at that level from day one.

This is a unique leadership and operating opportunity for anyone who is eager to lead and manage a high-stakes, high-visibility, and high-impact new market at Via.

What You’ll Do:

• Service Performance
  • Own and manage the end-to-end operating strategy of Via’s service on behalf of our partner
  • Define and manage against KPIs spanning on-time performance, rider satisfaction, safety, and cost efficiency
  • Translate weekly and monthly performance data into decisions
• People Leadership
  • Lead a 30+ team of field operators and drivers, including hiring, coaching, performance management, and culture setting
  • Build an operation where people feel accountable, supported, and proud of what they're delivering
  • Develop frontline leaders within your team who can grow into expanded roles
• Partner & Stakeholder Management
  • Own Via's relationship with the transit agency partner, a public entity with its own board, elected officials, and community accountability
  • Represent Via to community stakeholders, local officials, and riders
• Operational Excellence
  • Drive continuous improvement across vehicle operations, maintenance protocols, and service delivery
  • Identify and execute cost and efficiency improvements that strengthen margin without compromising service
• Product Development
  • Influence the product roadmap for Via's newest Fixed Route products

Who You Are:

• Leadership instinct and experience: You know how to motivate and inspire individuals, from drivers all the way to a transit agency’s CEO
• Ownership mentality: You can build systems that prevent things from going wrong and, if they still do, you find what’s going wrong, own it, and fix it
• Analytical rigor and operational judgment: You use data to make decisions, not just to describe situations. You're equally comfortable in a spreadsheet as in the field
• Partner and stakeholder sophistication: You know how to manage relationships that are complex, high-stakes, and not fully in your control
• Mission alignment that goes beyond the talking points: You embrace that Via's partners are public agencies serving communities that often don't have other options
• Flexible and adaptable: You love the challenge of adapting to change rapidly and making things work on the fly
• Effective at managing multiple tasks simultaneously: You can delegate, prioritize, and take responsibility

Qualifications:

• MBA preferred
• 5+ years of pre-MBA experience in operations, consulting, strategy, tech or a field with meaningful P&L or client accountability
• Demonstrated ability to lead and develop teams
• Willingness to be based in a specific location for the first year of the program, with relocation to a major metro market thereafter
• Full on-site presence required 

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $140,000 - $175,000 / year
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.  We are searching for a vehicle reliability technician to be located in Dallas-Fort Worth. In this role, you will work closely with our site reliability engineers, vehicle service technicians, and vehicle operators to support the third shift of Vehicle Operations (6 PM - 4 AM CST). You will be responsible for troubleshooting, diagnosing, and tracking all issues the autonomous vehicle fleet encounters while in the field.

In this role, you will

• Provide technical support to vehicles that encounter software or hardware issues. 
• Troubleshoot and perform general root cause analysis for common software and hardware faults across all quickly developing platforms. 
• Collaborate with engineers, operations and product to improve product performance, drive down faults, and maximize test efficiency
• Triage of vehicle issues providing data, analysis, and support to engineering teams to determine root cause and corrective actions
• Creation of run books to facilitate standard and accelerated troubleshooting
• Perform sensor calibrations, fleet upgrades, and new platform bring-up 

Required Qualifications

• 2+ years of experience with the Linux Operating System in a support and troubleshooting capacity. 
• Excellent problem solving and troubleshooting skills from inception through documentation and closure
• Experience working with various complex hardware and software systems including lidar, radar, cameras, and computers
• Detail oriented self starter with strong desire to learn new skills and the ability to work independently with minimal supervision
• Strong communication skills with the ability to communicate across different teams, offices, and time zones
• Ability to wear different hats and quickly multitask 
• Excellent documentation skills

Desirable Qualifications

• BS in Engineering, Computer Science, Physics, or related STEM field
• Previous automotive or AV technical experience 
• Deep understanding of computer networking systems
• Programming skills (e.g Python, Go, C++, SQL)

The base hourly wage range for this position is $37.00-$47.00 per hour.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #Associate

About Greenmark Waste Solutions

Based in the Dallas-Fort Worth metroplex, Greenmark Waste Solutions (“Greenmark”) is a locally-owned solid waste and recycling collection company. Greenmark serves industrial, commercial, and construction markets across the Dallas-Fort Worth metroplex and operates as Home Town Disposal in the Memphis metroplex, where we serve the residential market.

People are at the core of our business. We take care of our people, so they can in turn take care of our customers and our communities. Greenmark seeks to be a regionally integrated solid waste company that is recognized for our dependability and expertise, while maintaining authentic, hometown roots in the communities we serve.

Greenmark has a unique opportunity to build a best-in-class business from the ground up without time or capital constraints. We have the ability to focus on the things that matter most in the long-term – our people, customers, vendors, and communities. Our leadership brings extensive experience in the waste industry at the major publicly traded waste companies and leading independents. We are applying our collective knowledge and experiences to build the business the right way and are looking for team members who want to build their careers with us.

Learn more about us at: www.greenmarkwaste.com and www.htdisposal.com/

LinkedIn: www.linkedin.com/company/greenmark-waste

Position Summary

As a member of Greenmark’s sales team, you will be responsible for attaining new, profitable business growth within an assigned territory or line of business. This will involve identifying leads, proactively prospecting, and selling our roll-off dumpster and portable restroom lines of business primarily to general contractors on construction sites.

The ability to develop effective, authentic relationships with customers and key-decision makers will be critical to your success, since this is a hallmark of our brand.

Essential Duties and Responsibilities

• Prospect for new potential customers utilizing sales tools and market research
• Obtain potential customers through cold calling and email outreach
• Establish initial and follow-up appointments with customer decision-makers
• Manage and communicate effectively with prospects throughout the sales cycle, from initial contact to negotiation and closing
• Manage, organize, and track all stages of the sale process in our system
• Document all activities and develop robust information profiles on prospective customers
• Complete required proposals, service agreements, and other administrative work in a timely manner
• Coordinate with operations to ensure a smooth customer experience
• Meet and exceed monthly targeted sales goals and customer satisfaction goals
• Develop in-depth knowledge of Greenmark, waste industry, local market competitive trends and our equipment
• Focus on serving customers and discern actionable steps to help customers
• Leverage industry events and conferences for prospecting
• Conduct in-person outreach and meetings to develop relationships with customer decision-makers
• Visit customer sites to ensure safety and proper dumpster placement
• Attend company sponsored networking events
• Work independently, earn a reputation as a trusted team member who will always do the right thing, and communicate proactively
• Be a brand ambassador for Greenmark, driving a culture of excellence and true partnership with team members, customers and external stakeholders

Education, Experience, Requirements

• Bachelor's degree is a plus
• We are hiring at multiple levels of experience, including early career candidates with at least 2 years of outside sales experience and also more senior candidates who have more extensive experience.  All levels should have door-to-door business-to-business prospecting experience resulting in successfully obtaining customer appointments and closing sales
• Industry experience in business services, commercial sales, construction, industrial services, or environmental services 
• Experience with CRM tools 
• Bilingual (English/Spanish) is a plus
• Valid driver's license and ability to travel throughout metroplex to meet with prospective and current customers

Knowledge, Skills, and Character Traits

• Strong ability to build authentic relationships
• Strong skills utilizing and optimizing modern sales technology
• Outstanding communication and interpersonal abilities, with the ability to collaborate effectively with cross-functional teams
• Focus on helping customers and ability to discern actionable steps to help customers
• Excellent analytical, problem-solving, and decision-making skills
• Demonstrates integrity, courage and professionalism at all times
• Ability to thrive in a fast-paced, dynamic environment, work autonomously, and manage multiple priorities simultaneously
• Enjoys a competitive and assertive work environment
• Learner mindset, with innate curiosity that drives figuring out solutions and learning new things
• Ability to lead by example, with a desire to teach and coach others
• A healthy balance of confidence and humility, as well as grit and determination to do what needs to be done
• Highly organized, detail-oriented, and disciplined; with a commitment to doing things the right way and following through
• Strong discernment on time management, priorities, communications, and business decisions
• Self-starter who demonstrates integrity in all actions and an ownership mentality with a strong desire to take care of what has been entrusted to them
• Focus on planning and preparation and executing on processes
• Ability to balance long-term perspective while consistently and methodically executing daily responsibilities

Why Join Us

This is not a typical sales role—and Greenmark is not a typical company. We’re building a business from the ground up with a clear commitment to doing things the right way: investing in high-quality equipment, leveraging the best technology, and prioritizing the people who make everything work.

We believe in taking great care of our employees and creating real, meaningful connections with our customers. When you join our team, you’re joining a culture built on excellence, trust, and collaboration.

Because we’re growing quickly, you’ll have the chance to learn every part of the business, contribute to major decisions, and help shape the company’s future. If you want to be part of a team where your work truly matters, you’ll feel at home here.  We offer:

• A competitive base salary plus a discretionary bonus and commissions for direct sales. We look forward to discussing the compensation in more detail with you during the first phone call.
• A well-rounded benefits package with health care options, PTO, and a 401(k) with company matching

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

About the Role

The Vice President of Account Management (VP, AM) is responsible for building, leading, and scaling Take Command’s Account Management function. This role owns the strategy and execution behind client retention, renewals, and expansion across our employer portfolio.

The VP, AM will define what great Account Management looks like at Take Command—designing the team structure, establishing operating rhythms, and building a high-performing organization that delivers exceptional outcomes for clients and brokers.

This is a revenue-critical leadership role. The VP, AM is accountable for gross and net retention, renewal execution, and expansion growth, while ensuring a best-in-class experience for employers and their benefits consultants.

What You’ll Own

Account Management Strategy & Team Buildout
- Build and scale the Account Management organization, including hiring, onboarding, and development of Account Managers
- Define roles, responsibilities, and rules of engagement across AMs, Sales, and Client Success
- Establish team structure, segmentation, and book of business design aligned to company growth
- Create and refine playbooks for renewals, retention, and expansion
- Drive a performance culture with clear KPIs, accountability, and coaching

Renewals, Retention & Expansion
- Own company-wide renewal strategy and execution
- Ensure high on-time renewal rates and strong gross/net retention performance
- Develop frameworks for identifying and capturing upsell and expansion opportunities
- Oversee complex and high-value renewals, including executive-level client engagement
- Reduce renewal risk through proactive planning and standardized processes

Broker & Client Engagement
- Build strong relationships with key brokers, consultants, and enterprise clients
- Serve as an executive point of contact for high-priority accounts
- Partner with brokers and employers on strategic ICHRA plan design and long-term success
- Elevate the client experience through consistent, high-quality engagement
- Reinforce trust and credibility in the market through direct interaction and leadership presence

Account Health & Operational Excellence
- Define and track leading indicators of account health, retention risk, and growth opportunity
- Implement systems for proactive risk identification and recovery planning
- Ensure strong CRM hygiene, forecasting accuracy, and reporting consistency
- Minimize renewal compression and drive operational efficiency across cycles

Cross-Functional Leadership
- Partner with Sales on expansion strategy, account ownership, and deal support
- Collaborate with Client Success to ensure seamless implementation-to-AM handoffs
- Work closely with Product, Operations, and Finance to improve client outcomes and resolve systemic issues
- Provide feedback loops to leadership on market needs, product gaps, and client sentiment

What Success Looks Like
- Industry-leading gross and net retention rates
- High on-time renewal completion with minimal end-of-year compression
- Measurable expansion revenue driven through the AM team
- Strong broker and client satisfaction and trust
- A scalable, high-performing Account Management organization
- Clear visibility into account health, risk, and growth opportunities

Qualifications
- 8+ years of experience in account management, benefits consulting, HR tech, or insurance
- 3+ years of experience leading and scaling Account Management or Customer Success teams
- Proven track record of driving retention and expansion in a recurring revenue model
- Deep experience working with brokers and employer-sponsored benefits
- Strong executive presence and ability to engage senior stakeholders (clients and partners)
- Builder mindset with a passion for creating structure, process, and high-performing teams
- Exceptional communication, strategic thinking, and operational execution skills

What You’ll Do:

The Data Center Operations team is responsible for the performance, uptime, and continuous improvement of all CoreWeave data center facilities. This team ensures our infrastructure is robust, efficient, safe, and capable of supporting our hyper-growth by managing everything from power and cooling to safety and compliance.

About the role:

As the Regional Director for the U.S. South Central, you will lead operations across multiple data center sites, setting regional standards for performance, reliability, safety, and operational excellence. This role requires regular on-site presence to conduct audits, support emergency response, mentor local teams, and ensure consistent execution in the field.

You will guide site leadership, manage regional budgets and forecasts, and serve as the primary escalation point for critical incidents. You will also drive capacity planning and growth readiness, aligning MW, rack space, staffing, and workforce plans to customer demand, product roadmaps, and long-term infrastructure strategy.

Using KPIs, SLAs, dashboards, and operational data, you will track uptime, incident response, maintenance execution, safety performance, and regional readiness. You will standardize SOPs, MOPs, and EOPs across sites, ensuring documentation is current, auditable, and consistently followed.

You will partner with Product, Network Engineering, Security, Real Estate, Finance, Legal, HR, vendors, and service providers to support new deployments, manage risk, optimize costs, and keep regional priorities aligned. You will also represent the region in executive forums, providing clear updates on capacity, risk, performance, staffing, and operational health.

The ideal candidate will be based near a data center hub within the territory — Texas, Louisiana, Mississippi, or Alabama — and should expect frequent travel throughout the region.

In this role, you will:

• Ensure data center uptime and SLA adherence across the region
• Oversee incident response performance, escalation effectiveness, and post-incident corrective actions
• Manage preventive and corrective maintenance execution
• Ensure safety performance and compliance readiness
• Drive capacity readiness across MW, rack space, and staffing
• Manage regional budget performance, vendor performance, and cost optimization
• Ensure accuracy and completeness of operational data across tooling and reporting systems

Who You Are:

• Bachelor’s degree in Engineering, Computer Science, Information Technology, Business, or a related field
• 10+ years of experience in critical facility operations, with at least 5+ years in a senior management or multi-site leadership role within data centers or a similar mission-critical environment
• Experience scaling data center operations in a cloud, hyperscale, GPU, or HPC environment
• Demonstrated experience leading geographically dispersed, 24/7 operations teams, including frontline managers and individual contributors
• Proven ability to translate business and technical requirements into clear regional execution plans, with a track record of delivering against aggressive timelines in high-growth environments
• Skilled at navigating complex stakeholder landscapes, communicating clearly and calmly with executives, partners, and on-site teams — especially during high-pressure incidents
• Experience managing large-scale capital and operational budgets
• Thorough knowledge of data center infrastructure, including cooling, power, fire suppression, security, and networking
• Experience with incident management, root cause analysis, and post-incident reviews
• Familiarity with regulatory standards such as Uptime Institute, ISO, OSHA, and local building/environmental codes
• Frequent travel, up to 40%, across the South Central territory is required to support multi-site operations and incident management
• Must be available for occasional after-hours or weekend work in the event of critical incidents or emergency escalations
• Ability to work in environments with high noise levels and temperature variations
• Must be able to traverse data center floors and mechanical galleries to conduct inspections and oversee operations

Preferred:

• Master’s degree in a related field
• Proficiency with Data Center Infrastructure Management tools and building management/facility monitoring systems
• Change management expertise with demonstrated success implementing process, technology, and organizational improvements
• Experience building KPI dashboards, executive reporting, and operational scorecards across multi-site environments

Wondering if you’re a good fit?

We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams — even if you aren’t a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

• You love to lead and develop high-performing, dispersed teams while fostering a culture of collaboration and safety
• You’re curious about enhancing processes, increasing efficiency, improving data quality, and implementing sustainable solutions in critical environments
• You’re an expert in strategic planning for critical facilities and communicating effectively with stakeholders at all levels, especially during major incidents or periods of rapid growth

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

The base salary range for this role is $140,000 to $155,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. 

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and partners to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our field partner leaders and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

As an ideal candidate, you will have:

• 8+ years of pre-sales experience with enterprise software and technical aptitude
• Working knowledge and ability to code with one  or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) 
• Experience with scalable and highly available distributed systems 
• 2+ years of software development experience
• Excellent presentation and communication skills 
• The ability to travel up to 50%
• A Bachelor’s degree or equivalent work experience
• Professional proficiency in speaking and writing Portuguese and English 
• Professional proficiency in speaking and writing Spanish is highly preferred

As an ideal candidate, you may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data modelling
• Knowledge of modern technologies - their function and integration requirements - e.g. Spark, cloud storage/streaming, API mgmt, Kafka, serverless.
• A cloud provider certification
• A MongoDB Certification 

What you do at MongoDB:

• You work with our advisory consulting partners on reference architectures, patterns, and AI blueprints for making the best use of MongoDB 
• You confidently articulate the business value of MongoDB solutions and bridge this to technical value
• You partner with our account teams to help ensure success in accounts ranging from small startups to large enterprises 
• You align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel
• You translate technical concepts and patterns into business benefits for management and executives 
• You act as a liaison, gathering feedback from the field to relay back to the Product Management team
• You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well account-based marketing events
• You demonstrate resilience and sound judgment in dealing with business challenges
• You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency
• You proactively seek opportunities to support and mentor other pre-sales team members and share best practices
• You have situational awareness and react appropriately in group settings

Particularly with Partners:

• You successfully build and maintain effective relationships with technical partners, gaining their trust, influencing their decisions, and reinforcing their understanding of how MongoDB adds value to the broader ecosystem and needs of clients
• You understand the importance of a strong sense of urgency reflected through ability to drive partner demand within the sales territory
• You align to drive partner Center of Excellence strategies and create demand for MongoDB solutions
• You have a strong understanding of partner business model, value, and needs
• You demonstrate the ability to anticipate and respond appropriately to partner objections
• You are seen as a “Trusted Advisor” with technical partner stakeholders
• You team up to build joint proposals with partners for the client
• You drive strategy and implementation of solution architecture for products and services within the partner ecosystem of the region
• You can demonstrate technical expertise of general IT and application operations through mentorship of local partner organizations
• You create strategies that map specific industry trends to account base within local partner organizations
• You create strategies that map competitive threats within local partner organizations

What you will learn:

• The rapidly expanding MongoDB product suite, including:
• Core database server
• Atlas (fully managed cloud database service)
• Atlas Data Lake
• Atlas Full-Text Search
• Realm
• Charts
• Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark
• Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes
• Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security
• Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling
• Exposure to a wide variety of market verticals and broad spectrum of interesting use cases

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273379214

MongoDB is looking for a transformational HR Leader who has partnered with senior leaders to drive complex, global change at scale. As the Senior Director, you will partner with the Chief Revenue Officer Leadership Team and the VP, HRBP to drive a people strategy that enables durable, profitable growth, expands our market reach, and builds a deep bench of leaders for tomorrow. The role reports to the VP, HR Business Partnering and manages a global team of two. 

At MongoDB, the HRBP team’s key focus is to be a trusted advisor to business leaders, translating business strategy into people and organizational priorities that drive performance, culture and growth. This includes shaping workforce strategy & culture, optimizing organizational design and building leadership capability. They use data and insights to influence decisions, anticipate talent needs and ensure that the business has the right structure, culture and capabilities to scale. In short, they are an extension of the business leadership team. They accomplish all of this through very close collaboration with the various other functions within the People Team - Total Rewards, Culture Talent & Development, Talent Acquisition, Regional HR, HR Operations, and People Analytics.  

Key Responsibilities

​Strategic Partnership & Business Leadership

• Serve as a trusted advisor to the CRO and global Sales leadership team, shaping people and organizational strategies that drive scalable revenue growth and global market expansion
• Leverage business acumen and data-driven insights to influence decisions on organization design, talent strategy, and leadership effectiveness
• Lead and develop a global team, fostering growth, excellence, and deep partnership capability

Talent & Performance Management

• Drive a high-performance culture through disciplined goal-setting, continuous feedback, and performance calibration across regions
• Partner with leaders to identify, develop, and retain top talent
• Use analytics and insights to diagnose trends, assess bench strength, and implement targeted development and engagement strategies that sustain performance
• Practice what you coach within your own team, providing continuous feedback, coaching and guidance to your team of BPs

Leadership Development & Succession Planning

• Lead succession planning for critical roles, ensuring depth and readiness across the global Sales organization
• Provide executive coaching and counsel to senior leaders to elevate influence, decision-making, and people leadership capability

Organizational Planning, Design & Change Leadership

• Lead global transformation and organizational design initiatives to ensure that the organizational structure enables accountability, scalability and performance
• Architect organizational change, ensuring transformations are executed thoughtfully and sustainably with clear communication and employee engagement

Culture & Employee Experience

• Act as a culture carrier and change agent, embedding company values and leadership principles into daily decisions, programs & behaviors
• Foster a culture of retention where teams feel empowered and aligned to outcomes

Profile & Experience

• 12+ years of HR experience, including 8+ years in senior HRBP roles and at least 4+ years leading a team of HRBPs
• Proven success leading people strategy and organizational transformation in a high-growth, high-performance technology company
• Strong business acumen and deep understanding of Go-To-Market operations and strategies
• Demonstrated ability to influence, build trust, and drive change across complex global organizations with very senior leaders
• Track record of leading through ambiguity and scaling organizations
• Analytical and insight-driven; uses data to guide decisions and measure impact
• Exceptional communication, judgment, and credibility at the most senior levels
• Consumption experience is a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273422877

What You’ll Do:

The operations accounting organization at CoreWeave performs operational accounting, control, reporting, and compliance for the critical AI infrastructure of our rapidly scaling AI cloud business. The team manages a variety of core accounting and reporting processes and controls globally and partners with Treasury, Supply Chain, Procurement, FP&A, Leasing, Legal, and Tax to track, control, and provide visibility to the company’s compute and supporting assets. The group partners to develop and operationalize accounting and reporting processes to enable visibility, control, and confident decisions.  The group collaborates with stakeholders to quickly find solutions to challenging problems to enable hyper growth. 

About the role:

• Manage collateralized asset tracking processes to ensure compliance with debt arrangements.
• Lead reporting on collateralized assets to external stakeholders.
• Partner with Treasury to support asset backed borrowing transactions.
• Collaborate with other accounting and operational teams to enhance processes and drive compliance with asset utilization and reporting.
• Enhance processes for scalability and greater automation.
• Collaborate with Treasury and Procurement to understand new financing transactions and develop appropriate reporting processes to support hypergrowth.

Who You Are: 

• 6+ years’ accounting and financial reporting experience
• Bachelor’s degree in Accounting, Finance, or Business (or equivalent) required
• Professional qualification (e.g., ACA/CPA/CMA/CA) required
• Comfortable with large data sets and finding ways to simplify information
• NetSuite experience preferred.
• Process- and data-driven with strong analytical judgment; proactive, organized, and adaptable in a dynamic environment.
• Excellent interpersonal, written, and verbal communication; growth mindset and commitment to continuous learning.

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• You love collaborating across teams to solve complex problems.
• You’re curious about where data, systems, and policy meet.
• You’re an expert in building processes that scale.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

The base salary range for this role is $115,000 to $168,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

About You and The Role  

Do you thrive in high-pressure environments where every minute counts and your decisions directly impact life-saving deliveries? The Service Engineering team sits at the critical nexus between operations and engineering, serving as the first line of technical support for our global fleet of aircraft, droids, and docks. When assets go down, customers can't receive essential supplies—there's no room for delay.

Our Service Engineers are the elite troubleshooters who ensure grounded assets return to service with maximum velocity and quality. You'll work in 24/7 shift operations, serving as the primary technical lead who coordinates cross-team resources, diagnoses complex technical issues, and maintains the operational tempo that keeps Zipline flying around the world.

This role operates under strict regulatory requirements (FAA Part 135) and demanding performance targets to minimize time to service restoration and maximizing first-time fix rates. You'll serve both Flight Test and Commercial Operations, making your work essential to every delivery we make.

What You'll Do  

As a Service Engineer, you'll lead technical response as the primary technical lead for grounded assets, coordinating cross-team resources and driving resolution with urgency and precision. Your systematic troubleshooting approach will use approved procedures and diagnostic tools to identify root causes and implement solutions for aircraft, droid, and dock systems. Working in 24/7 shift operations forms a core part of your responsibilities, including comprehensive handovers, on-call duties, and emergency response protocols to maintain continuous coverage.

You'll coordinate cross-team escalation to engineering support and maintenance teams, creating work orders and ensuring smooth handoffs when physical maintenance is required. Log analysis and diagnostics will become second nature as you identify patterns, troubleshoot complex technical issues, and generate reports that drive continuous improvement. Maintaining regulatory compliance with FAA Part 135 operations, CAMP requirements, and repairman certification standards ensures all documentation meets aviation industry standards.

Driving continuous improvement will be central to your role as you contribute to troubleshooting guides, identify automation opportunities, and provide feedback to design engineering on system improvements. You'll operate advanced tools including the Zipline ERP (Zerp) platform, Fleet Apps, incident.io, and Jira to track assets, manage incidents, and coordinate with global teams. Asset triage and prioritization will maximize operational impact, ensuring critical assets return to service first while managing multiple incidents simultaneously.

Documentation and tracking of all troubleshooting activities, resolutions, and lessons learned builds institutional knowledge and supports regulatory requirements.

What You'll Bring 

• Your technical background in mechanical, electrical, software, mechatronics, aerospace or systems engineering should demonstrate ability to quickly learn complex technical systems and troubleshoot under pressure. 
• Strong analytical and problem-solving skills with experience in systematic troubleshooting, root cause analysis, and technical documentation are essential.
• Operations or maintenance experience with complex systems in high-stakes environments where downtime has significant impact, will prepare you for this role. 
• Excellent communication and coordination skills with proven ability to lead technical response, coordinate cross-functional teams, and communicate effectively under pressure are crucial. 
• Data analysis capabilities with experience in log analysis, performance metrics, and basic scripting or SQL for troubleshooting and reporting will enhance your effectiveness. 
• A continuous improvement mindset with demonstrated ability to identify process improvements, contribute to documentation, and drive operational excellence aligns with our culture.
• Adaptability and resilience to thrive in a rapidly changing environment where procedures, tools, and priorities evolve frequently is essential. 
• Customer impact focus with understanding that your work directly affects life-saving deliveries and operational reliability drives everything we do.

Preferred Qualifications

• Technical writing skills with experience creating troubleshooting guides, procedures, and technical documentation support our documentation-driven culture.
• Multi-site operations experience supporting distributed teams and assets across multiple time zones matches our global operations.
• Automation and tooling experience with process improvement, script development, or system integration contributes to our continuous improvement efforts.

What Else You Need to Know   

The starting cash range for this role is $68,000 - $145,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

This role requires working 24/7 shift operations including nights, weekends, and holidays as part of our continuous coverage model. You'll participate in on-call rotations and must be available for rapid response when critical assets are grounded.

The position operates under strict performance metrics and regulatory requirements. You'll work in a fast-paced, high-stakes environment where your decisions directly impact customer deliveries and operational safety.

Ability to sit (or stand at a standing desk) for long periods of time to review tickets, conduct analysis and coordinate solutions with engineers when needed. 

Travel may be required occasionally for training, certification, or site support activities (10%).

We have a fantastic Leasing Consultant opportunity available!

Weinstein Properties, headquartered in Richmond, Virginia owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Georgia. Still owned and operated by the Weinstein family after 70+ years, our continued success is attributed to our hands on approach to daily operations and our focus on the customer experience.

Location: Bexley Mansfield

Pay: Hourly rates are competitive (starting at $19/hour) and increasing based on experience + Quarterly Bonuses

Schedule: Weekdays 9-6 Saturdays 9-5 Sundays Closed (Saturdays are worked in a rotation with the team)

Who We Are:

At WP, we do things differently. We invest in people, not just resumes. We believe in training talent from the ground up, and many of our best Leasing Consultants didn’t come with industry experience — they came with drive, a great attitude, and a genuine desire to serve people. If you’re energetic, friendly, adaptable, and eager to learn, we’ll teach you everything you need to know to thrive in this role.

What You’ll Do:

As a Leasing Consultant, you’ll be the first impression and voice of our community. You’ll guide prospective residents through their leasing journey while building strong relationships with current residents and your team. You’ll juggle customer service, sales, and administrative tasks — and we’ll provide you with all the training and support you need to excel.

Who You Are:

• You don’t need leasing experience to succeed here — but you do need the right mindset.
• Strong Communication Skills: You're a great listener, and you can confidently and warmly connect with others, both in person and in writing.
• Customer-First Mindset: You love helping people and solving problems, even when things get tough.
• Positive Energy: You show up with enthusiasm and a can-do attitude — every day, no matter what ends up being thrown your way.
• Team Spirit: You pitch in wherever needed and care about team success over individual credit. You are game to help, even if something does not fall under your job description.
• Motivation & Drive: You’re goal-oriented, organized, and eager to grow.
• Adaptability: You can manage interruptions, shifting priorities, and fast-paced days with ease and grace.
• Initiative: You’re not afraid to jump in — whether it’s greeting someone at the door or taking ownership of a task.

What You Should Know Before You Start:

• We have high expectations — and a hands-on training program that will set you up to meet them.
• This is not a desk job — expect to be on your feet, engaging with prospects, walking the property, inspecting homes, and so much more.This job is about more than just sales – you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
• You’ll be part of a high-performing, highly collaborative team — recognition and promotion come from commitment and results.
• This job is about more than just sales – you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
• You’ll sometimes work outside standard hours to support resident events or assist during weather challenges.

Why Weinstein?

• Industry-Leading Training: We’ll equip you with all the tools and knowledge you need to grow — no experience necessary.
• Career Growth: Many of our leaders started in leasing. Whether you stay on-site or grow into corporate roles, the opportunities are here – we want this to be a career, not just a job.
• Supportive Culture: We’re like family. We believe in investing in you, recognizing your contributions, and growing together.

Ready to join a team that believes in your potential?
Apply today and start building your future with WP.

Weinstein Properties is an Equal Opportunity Employer.

The Opportunity

As a Capital Credit Manager, Underwriting and Portfolio Management, you will be a core member of Flexport Capital’s credit team, managing a large book of 40–60+ accounts spanning SMB, mid-market and enterprise borrowers. You will independently underwrite IF, LF, Term Loan and ABL deals. You will help drive the management of distressed credits and workouts, design policies and SOPs for new products, as well as architect the analytical frameworks that drive portfolio monitoring. This is a hands-on role where you own the full credit lifecycle, from underwriting through ongoing portfolio monitoring and client communication. You’ll help drive process improvements, and contribute to our risk scoring model development, all while building deeper expertise in Flexport’s freight, fulfillment and customs operations.

You Will

• Own a Large, Complex Portfolio: Manage 40–60+ accounts with topline revenues up to ~$75M and credit limits up to $5M. You will handle accounts across the CRR spectrum, including credits showing early signs of distress that require proactive intervention and creative deal restructuring.
• Underwrite Deals Independently: Handle IF/LF, Term Loan and ABL underwriting end- to-end. Design covenants, milestone-based step-ups, and restructure proposed deals to match credit’s risk appetite.
• Resolve Complex Credit Problems: Interpret ambiguous financials, seasonal revenue swings, multi-entity structures, improving-but-weak trajectories, and exercise judgment in recommending policy exceptions with clear risk/reward framing. Identify when a deal structure won’t work and reconstruct it proactively before it reaches the Investment Committee.
• Lead Client Diligence & Communication: Run diligence calls with CFOs and controllers of SMB and smaller mid-market companies. Push back on BD submissions with data and facts. Present credit recommendations to the Investment Committee with guidance from the Head of Credit. Own the end-to-end credit relationship with your clients.
• Drive Process Improvements: Develop systematic improvements to credit operations —redesigning BD and UW workflows to reduce friction, establishing lien filing optimization, and creating monitoring spot-check systems. Lead projects beyond individual account management that make the entire team more effective.
• Contribute to Credit Analytics & CRR Development: Contribute to CRR model development including financial ratio calibration and risk weight tuning. Design and maintain portfolio monitoring dashboards, and help build automations for repetitive credit operations.
• Manage Compliance & Lien Operations: Independently manage UCC filings, amendments, and lien perfection across US and international jurisdictions. Lead quarterly lien audit and security review processes. Ensure portfolio-wide compliance with BlackRock facility covenants and eligibility criteria, and drive expansion of secured coverage.

You Should Have

• 5–7 years of experience in commercial lending, credit risk, or portfolio management. Trade finance, working capital, or inventory financing experience is highly preferred.
• Independent Underwriting Capability: You can independently underwrite IF/LF and Term Loan facilities end-to-end. You understand advance rates, covenant design, borrowing base fundamentals, lien priority, and UCC filing procedures. Proficiency in ABL fundamentals is a strong plus.
• Credit Judgment & Problem Solving: Demonstrated ability to interpret ambiguous financials, recommend policy exceptions with clear risk/reward framing, and proactively restructure deals that don’t make credit sense. You don’t just flag problems—you come with solutions.
• CRR & Risk Model Awareness: You understand why automated credit risk rating outputs sometimes diverge from qualitative reality and can propose specific recalibration adjustments such as financial ratio breakdowns and chart tuning.
• Client-Facing Confidence: Comfortable leading diligence calls with CFOs and controllers, pushing back on BD submissions with data, and presenting credit recommendations to the Investment Committee.
• Technical & Analytical Skills: SQL proficiency (complex queries, analytical views). Python for analysis scripts, financial modeling, and portfolio reporting is a strong plus. Experience with Looker, GSheets dashboards, or automation tools (Parabola, Airtable, n8n) preferred.
• Mentorship & Collaboration: Proven ability to guide junior analysts on credit approach and technical questions. You are a team player who makes colleagues better and can coordinate effectively with Legal, BD, and Operations.
• Education: Bachelor’s degree in Finance, Business, Economics, or a related field. MBA, CFA, or FRM is a plus.

Come join our rapidly growing team in New York City, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Bellevue, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Atlanta, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Chicago, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Dallas, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Come join our rapidly growing team in Denver, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in San Francisco, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Come join our rapidly growing team in Los Angeles, and help us make global trade easy for everyone!

The Opportunity: 

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will: 

• Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• Follow standard operating procedures (SOP) 
• Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed.
• Your team will:
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).
• Quote and invoice client shipments with responsibility to their P&L
• Participate in QBR and MBR presentation prep as well as hold client operational calls when deemed necessary

You should have:

• 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
• Bachelor’s Degree preferred
• Able to adapt to new technology and can thrive in a fast-paced environment
• Effective time management - be able to properly prioritize and manage a large volume of tasks
• Attention to detail
• Ability to effectively seek and receive feedback
• Effective communication both verbally and in writing in client facing interactions
• Teamwork and relationship-building
• Orientation towards working smarter and adopting best practices and standardization
• Problem-solving capabilities
• Fluent in English
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite 

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

Global Operations Specialist 

Help our customers improve their global supply chains

The Opportunity:

At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success.

Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. 

As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency.

As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure.

You will:

• Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. 
• Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Work and communicate cross-functionally within Flexport
• Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately.
• Use metrics to spot opportunities to improve and deliver great performance in your role.
• Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
• Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.

You should have:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply!
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

#LI-onsite

The Opportunity:

 As a Senior Credit Analyst, Portfolio Analytics, you will play a pivotal role in Flexport Capital’s portfolio management strategy. This is a hybrid role sitting at the intersection of hands-on credit stewardship and data-driven innovation. You won't just analyze high-level trends; you will actively manage the monthly financial review process, lead diligence on flagged accounts, and own the operational compliance stack. You will be the first line of defense in monitoring portfolio health while simultaneously building the tools and dashboards that make that monitoring scalable.

You Will:

• Lead Portfolio Reviews & Diligence: Manage the monthly financial review process for the entire customer base. You will direct Associate support for data gathering, but you will be responsible for the analysis, knowing exactly what red flags to look for in financial statements.
• Conduct Active Risk Management: Identify deteriorating credits or anomalies and immediately trigger deeper reviews. You will prepare for and lead diligence calls with borrowers to investigate issues and determine necessary actions.
• Prepare Credit Modifications: Evaluate requests from Business Development for line increases, term adjustments, or other modifications. You will be responsible for writing the loan modification templates/memos and providing the credit diligence and justification for your recommendations.
• Own Compliance & Operations: oversee and improve our KYB/KYC, UCC lien filing, and lien management processes. You will ensure strict compliance and proactively suggest new vendors, products, or process improvements to streamline operations.
• Build & Maintain Analytics: Design portfolio monitoring dashboards that aggregate credit, collateral, and operational data. You will continue to use tools (SQL, Python, Looker) to automate data ingestion and anomaly detection.
• Analyze Trends: Monitor borrower and portfolio trends—including CRR migration, LGD, DSO, and exposure concentration—to inform repricing or mitigation strategies.
• Drive Process Improvement: Continuously improve internal reporting and data quality, ensuring our tools serve as a reliable "single pane of glass" for portfolio risk visibility. You will use the available low-code and analytical tools (using SQL, Python, Airtable, Looker, or Power Automate) to automate data ingestion, anomaly detection, and risk flag generation.

You Should Have:

• 3–7 years of experience in commercial lending, credit risk, or portfolio management (Asset-Based Lending or Working Capital experience is highly preferred).
• Hands-on Credit Experience: You have experience manually reviewing financial statements, identifying risk factors, and writing credit memos or loan modification justifications. You are comfortable getting on the phone with a CFO to ask hard questions.
• Operational Knowledge: Familiarity with the mechanics of lending operations, including KYB/KYC regulations, UCC lien perfection, and compliance management.
• Technical Proficiency: Proven experience leveraging data analytics tools (SQL, Power BI, Tableau, Looker) to analyze portfolios.
• Low-Code/Automation Skills: Working knowledge of tools like Power Automate, Airtable, or Zapier to build scalable processes is a strong plus.
• Communication Skills: Excellent verbal and written communication skills to articulate credit rationale to the Risk Committee and partner effectively with BD and Ops.
• Education: Bachelor’s degree in Finance, Business, Data Analytics, or a related field (MBA or CFA is a plus).

 Why Flexport:

You’ll be joining Flexport Capital, a high-velocity fintech unit operating with the agility of a startup and the data advantage of a global logistics leader. This is a hands-on environment for builders, not just observers. You won’t just monitor algorithms, you’ll be in the trenches of deal structuring, operational compliance, and borrower diligence, actively shaping how we lend and recover. You will play a direct role in fusing traditional credit discipline with next-gen analytics, driving our mission to scale asset-based lending while keeping losses under 1.5%. If you’re ready to roll up your sleeves and own the outcome, you belong here.

The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

The Opportunity:

 As a Senior Credit Analyst, Portfolio Analytics, you will play a pivotal role in Flexport Capital’s portfolio management strategy. This is a hybrid role sitting at the intersection of hands-on credit stewardship and data-driven innovation. You won't just analyze high-level trends; you will actively manage the monthly financial review process, lead diligence on flagged accounts, and own the operational compliance stack. You will be the first line of defense in monitoring portfolio health while simultaneously building the tools and dashboards that make that monitoring scalable.

You Will:

• Lead Portfolio Reviews & Diligence: Manage the monthly financial review process for the entire customer base. You will direct Associate support for data gathering, but you will be responsible for the analysis, knowing exactly what red flags to look for in financial statements.
• Conduct Active Risk Management: Identify deteriorating credits or anomalies and immediately trigger deeper reviews. You will prepare for and lead diligence calls with borrowers to investigate issues and determine necessary actions.
• Prepare Credit Modifications: Evaluate requests from Business Development for line increases, term adjustments, or other modifications. You will be responsible for writing the loan modification templates/memos and providing the credit diligence and justification for your recommendations.
• Own Compliance & Operations: oversee and improve our KYB/KYC, UCC lien filing, and lien management processes. You will ensure strict compliance and proactively suggest new vendors, products, or process improvements to streamline operations.
• Build & Maintain Analytics: Design portfolio monitoring dashboards that aggregate credit, collateral, and operational data. You will continue to use tools (SQL, Python, Looker) to automate data ingestion and anomaly detection.
• Analyze Trends: Monitor borrower and portfolio trends—including CRR migration, LGD, DSO, and exposure concentration—to inform repricing or mitigation strategies.
• Drive Process Improvement: Continuously improve internal reporting and data quality, ensuring our tools serve as a reliable "single pane of glass" for portfolio risk visibility. You will use the available low-code and analytical tools (using SQL, Python, Airtable, Looker, or Power Automate) to automate data ingestion, anomaly detection, and risk flag generation.

You Should Have:

• 3–7 years of experience in commercial lending, credit risk, or portfolio management (Asset-Based Lending or Working Capital experience is highly preferred).
• Hands-on Credit Experience: You have experience manually reviewing financial statements, identifying risk factors, and writing credit memos or loan modification justifications. You are comfortable getting on the phone with a CFO to ask hard questions.
• Operational Knowledge: Familiarity with the mechanics of lending operations, including KYB/KYC regulations, UCC lien perfection, and compliance management.
• Technical Proficiency: Proven experience leveraging data analytics tools (SQL, Power BI, Tableau, Looker) to analyze portfolios.
• Low-Code/Automation Skills: Working knowledge of tools like Power Automate, Airtable, or Zapier to build scalable processes is a strong plus.
• Communication Skills: Excellent verbal and written communication skills to articulate credit rationale to the Risk Committee and partner effectively with BD and Ops.
• Education: Bachelor’s degree in Finance, Business, Data Analytics, or a related field (MBA or CFA is a plus).

 Why Flexport:

You’ll be joining Flexport Capital, a high-velocity fintech unit operating with the agility of a startup and the data advantage of a global logistics leader. This is a hands-on environment for builders, not just observers. You won’t just monitor algorithms, you’ll be in the trenches of deal structuring, operational compliance, and borrower diligence, actively shaping how we lend and recover. You will play a direct role in fusing traditional credit discipline with next-gen analytics, driving our mission to scale asset-based lending while keeping losses under 1.5%. If you’re ready to roll up your sleeves and own the outcome, you belong here.

We have a fantastic Leasing Consultant opportunity available!

Weinstein Properties, headquartered in Richmond, Virginia owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Georgia. Still owned and operated by the Weinstein family after 70+ years, our continued success is attributed to our hands on approach to daily operations and our focus on the customer experience.

Location: Bexley at WestRidge - McKinney, TX

Pay: Hourly rates are competitive (starting at $19/hour) and increasing based on experience + Quarterly Bonuses

Schedule: Weekdays 9-6 Saturdays 9-5 Sundays Closed (Saturdays are worked in a rotation with the team)

Who We Are:

At WP, we do things differently. We invest in people, not just resumes. We believe in training talent from the ground up, and many of our best Leasing Consultants didn’t come with industry experience — they came with drive, a great attitude, and a genuine desire to serve people. If you’re energetic, friendly, adaptable, and eager to learn, we’ll teach you everything you need to know to thrive in this role.

What You’ll Do:

As a Leasing Consultant, you’ll be the first impression and voice of our community. You’ll guide prospective residents through their leasing journey while building strong relationships with current residents and your team. You’ll juggle customer service, sales, and administrative tasks — and we’ll provide you with all the training and support you need to excel.

Who You Are:

• You don’t need leasing experience to succeed here — but you do need the right mindset.
• Strong Communication Skills: You're a great listener, and you can confidently and warmly connect with others, both in person and in writing.
• Customer-First Mindset: You love helping people and solving problems, even when things get tough.
• Positive Energy: You show up with enthusiasm and a can-do attitude — every day, no matter what ends up being thrown your way.
• Team Spirit: You pitch in wherever needed and care about team success over individual credit. You are game to help, even if something does not fall under your job description.
• Motivation & Drive: You’re goal-oriented, organized, and eager to grow.
• Adaptability: You can manage interruptions, shifting priorities, and fast-paced days with ease and grace.
• Initiative: You’re not afraid to jump in — whether it’s greeting someone at the door or taking ownership of a task.

What You Should Know Before You Start:

• We have high expectations — and a hands-on training program that will set you up to meet them.
• This is not a desk job — expect to be on your feet, engaging with prospects, walking the property, inspecting homes, and so much more.This job is about more than just sales – you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
• You’ll be part of a high-performing, highly collaborative team — recognition and promotion come from commitment and results.
• This job is about more than just sales – you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
• You’ll sometimes work outside standard hours to support resident events or assist during weather challenges.

Why Weinstein?

• Industry-Leading Training: We’ll equip you with all the tools and knowledge you need to grow — no experience necessary.
• Career Growth: Many of our leaders started in leasing. Whether you stay on-site or grow into corporate roles, the opportunities are here – we want this to be a career, not just a job.
• Supportive Culture: We’re like family. We believe in investing in you, recognizing your contributions, and growing together.

Ready to join a team that believes in your potential?
Apply today and start building your future with WP.

Weinstein Properties is an Equal Opportunity Employer.

We have a fantastic Leasing Consultant opportunity available!

Weinstein Properties, headquartered in Richmond, Virginia owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Georgia. Still owned and operated by the Weinstein family after 70+ years, our continued success is attributed to our hands on approach to daily operations and our focus on the customer experience.

Location: The Bowery at Southside

Pay: Hourly rates are competitive (starting at $19/hour) and increasing based on experience + Quarterly Bonuses

Schedule: Weekdays 9-6 Saturdays 9-5 Sundays Closed (Saturdays are worked in a rotation with the team)

Who We Are:

At WP, we do things differently. We invest in people, not just resumes. We believe in training talent from the ground up, and many of our best Leasing Consultants didn’t come with industry experience — they came with drive, a great attitude, and a genuine desire to serve people. If you’re energetic, friendly, adaptable, and eager to learn, we’ll teach you everything you need to know to thrive in this role.

What You’ll Do:

As a Leasing Consultant, you’ll be the first impression and voice of our community. You’ll guide prospective residents through their leasing journey while building strong relationships with current residents and your team. You’ll juggle customer service, sales, and administrative tasks — and we’ll provide you with all the training and support you need to excel.

Who You Are:

• You don’t need leasing experience to succeed here — but you do need the right mindset.
• Strong Communication Skills: You're a great listener, and you can confidently and warmly connect with others, both in person and in writing.
• Customer-First Mindset: You love helping people and solving problems, even when things get tough.
• Positive Energy: You show up with enthusiasm and a can-do attitude — every day, no matter what ends up being thrown your way.
• Team Spirit: You pitch in wherever needed and care about team success over individual credit. You are game to help, even if something does not fall under your job description.
• Motivation & Drive: You’re goal-oriented, organized, and eager to grow.
• Adaptability: You can manage interruptions, shifting priorities, and fast-paced days with ease and grace.
• Initiative: You’re not afraid to jump in — whether it’s greeting someone at the door or taking ownership of a task.

What You Should Know Before You Start:

• We have high expectations — and a hands-on training program that will set you up to meet them.
• This is not a desk job — expect to be on your feet, engaging with prospects, walking the property, inspecting homes, and so much more.
• You’ll be part of a high-performing, highly collaborative team — recognition and promotion come from commitment and results.
• This job is about more than just sales – you will be expected to handle administrative tasks, address resident concerns, and help with property appearance. Everyone does a little bit of everything.
• You’ll sometimes work outside standard hours to support resident events or assist during weather challenges.

Why Weinstein?

• Industry-Leading Training: We’ll equip you with all the tools and knowledge you need to grow — no experience necessary.
• Career Growth: Many of our leaders started in leasing. Whether you stay on-site or grow into corporate roles, the opportunities are here – we want this to be a career, not just a job.
• Supportive Culture: We’re like family. We believe in investing in you, recognizing your contributions, and growing together.

Ready to join a team that believes in your potential?
Apply today and start building your future with WP.

Weinstein Properties is an Equal Opportunity Employer.

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients.  If this sounds exciting to you, let’s chat! 

Solution Architect

You are the architectural conscience of the platform and the technical translator at the front of every client engagement. Half your week is inside the product — reviewing ADRs, holding integration patterns coherent, and partnering with the data architect and senior dev to keep the architecture honest. The other half is in front of clients — taking real operational complexity and turning it into platform configurations the system can actually execute. You are not a slide architect. You write decisions down, defend them with reasons, and change them when the reasons change. This role only works if you genuinely enjoy both sides. The leverage is in the loop between them — what we learn in deployments shapes the platform, and what the platform enforces shapes how we deploy. You will sit in our headquarters in Dallas, TX on a hybrid schedule. The team is in office on Tuesdays, Wednesdays and Thursdays. 

What experience should you have:

• 10+ years of software engineering experience, with at least 4 explicitly accountable for system architecture — Principal Engineer, Staff Engineer, Solution Architect, or equivalent.
• Production experience with multi-tenant SaaS at meaningful scale. You have personally owned tenant isolation decisions and understand the difference between "we have a tenant_id column" and a defensible isolation model.
• Deep experience with event-driven or event-sourced systems in production. You have opinions about idempotency, schema evolution, and the cost of getting either wrong.
• Working fluency in the modern TypeScript/Node ecosystem (NestJS, Next.js, Drizzle, Zod, Postgres, Kafka/Redpanda, Temporal or comparable). You can read the codebase, make changes when it matters, and produce durable architecture artifacts — ADRs, RFCs, decision documents — that someone six months from now can act on.
• Direct experience leading rooms of senior client or executive stakeholders — consulting, enterprise customer engineering, field architecture, or technical pre-sales. You can translate "the engagement is slipping" into a technical control loop and back again.

Nice to have: 

• Background in professional services, agency operations, or management consulting — you understand engagement economics from the inside.
• Observability experience (OpenTelemetry, distributed tracing) at a depth that lets you design for it, not just consume it.
• Architecture decisions on AI-native or LLM-integrated systems — model gateways, agent orchestration, prompt versioning, or evaluation pipelines.
• Experience in compliance-conscious environments (SOC 2, HIPAA, GDPR) where audit trails and data residency are first-class concerns.
• Public writing, conference talks, or open-source contributions that show how you think.

What you’ll be doing in this role:

• Own the architectural coherence of the platform, ADR backlog, architecture reviews, system shape diagrams, the canonical event envelope, the tenant isolation model. You hold the line on invariants and write down why.
• Define integration patterns for every external system, identity providers, CRMs, project tools, communication systems, AI providers. You decide how we connect, not just whether.
• Build and own client deployment patterns, repeatable playbooks from "first connector" to "first signal" to "first governed action." You author them, run the first few personally, and abstract them into reusable configurations as you go.
• Lead pre-deployment architecture sessions with client technical teams, translating their identity infrastructure, data model, permissions, and compliance posture into a deployment plan the build team can execute.
• Carry the technical narrative externally. You can sit across from a client CTO, walk them through the architecture, defend it under pressure, and adjust where the pressure is legitimate.
• Mentor the founding engineering team on architectural reasoning, not by lecturing, but by showing your work in ADRs, reviews, and the way you make trade-offs visible.

You should not apply if:

• You want to architect from a whiteboard and hand off to others. We write code, we read code, and we ship.
• Client conversations drain you. Half this job is in front of people who don't speak fluent engineering.
• You need consensus before deciding. We move with strong opinions, loosely held — emphasis on strong.

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.

Apply today or check out all our opportunities!

#LI-Hybrid

Applicants must be currently authorized to work in the United States on a full-time basis. The company does not anticipate providing sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this individual position.

Position Description

Job Title: Accounting Administrator, Accounts Payable

Reports To: Accounts Payable Manager

FLSA Status: Non-Exempt

Location: Shared Services Office, Irving, TX (Hybrid)

Summary:

The Accounting Administrator provides administrative and operational support to centralized accounting functions by managing shared communication channels, processing mail and documentation, routing inquiries, and supporting workflow coordination. This role is responsible for ensuring timely intake, organization, and tracking of customer- and vendor-related correspondence while maintaining documentation standards, internal controls, and audit readiness.

Essential Duties and Responsibilities:

Administrative & Communication Support:

• Monitor and manage shared accounting email inboxes.
• Review, tag, categorize, and route incoming emails to the appropriate accounting team or queue.
• Acknowledge receipt of inquiries when required and ensure timely handoff to the assigned owner.
• Answer incoming accounting-related phone calls; provide basic information and route calls appropriately.
• Maintain inquiry logs, call logs, or tracking records as required.

Mail Processing & Document Management:

• Receive, open, and process incoming and returned mail related to invoices, statements, checks, and general accounting correspondence.
• Prepare and mail customer invoices, statements, and vendor payments as directed.
• Identify address issues, undeliverable mail, or documentation gaps and route findings to the appropriate owner.
• Scan, index, and attach documents to customer or vendor records within Microsoft Dynamics 365.
• Maintain organized electronic and physical files to support audit readiness.

Workflow Coordination & Task Support:

• Accumulate invoices received through centralized inboxes and route them for review.
• Verify invoices and expenses include required approvals prior to routing.
• Create, assign, and track work items related to inquiries and documentation requests.
• Follow up on open administrative items to ensure timely resolution.

Data Accuracy & Controls Support:

• Identify and flag potential customer or vendor master data issues.
• Ensure documentation accuracy and retention in accordance with SOX and internal controls.
• Adhere to established accounting policies and procedures.

Competencies:

• Strong organizational and administrative skills
• Attention to detail and accuracy
• Professional communication and customer service orientation
• Ability to manage multiple priorities
• Accountability and compliance focus

Education/Experience:

• High school diploma or GED required; associate degree preferred
• 1–3 years of administrative or accounting support experience preferred
• Proficiency with Microsoft Office
• Experience with Microsoft Dynamics 365 preferred

Work Environment:

Corporate shared services office environment with moderate noise level. Hybrid arrangements may be available based on business needs.

Physical Demands:

Must be able to sit, stand, walk, bend, and reach during the workday. May be required to lift up to 25 pounds occasionally.

Meriton is an Equal Opportunity Employer

Position Description

Job Title: Accounting Administrator, Accounts Receivable

Reports To: Accounts Receivable Manager

FLSA Status: Non-Exempt

Location: Shared Services Office, Irving, TX (Hybrid)

Summary:

The Accounting Administrator provides administrative and operational support to centralized accounting functions by managing shared communication channels, processing mail and documentation, routing inquiries, and supporting workflow coordination. This role is responsible for ensuring timely intake, organization, and tracking of customer- and vendor-related correspondence while maintaining documentation standards, internal controls, and audit readiness. The Accounting Administrator performs administrative support activities only and does not perform invoice posting, billing, collections, or credit decision-making.

Essential Duties and Responsibilities:

Administrative & Communication Support:

• Monitor and manage shared accounting email inboxes.
• Review, tag, categorize, and route incoming emails to the appropriate accounting team or queue.
• Acknowledge receipt of inquiries when required and ensure timely handoff to the assigned owner.
• Answer incoming accounting-related phone calls; provide basic information and route calls appropriately.
• Maintain inquiry logs, call logs, or tracking records as required.

Mail Processing & Document Management:

• Receive, open, and process incoming and returned mail related to invoices, statements, checks, and general accounting correspondence.
• Prepare and mail customer invoices, statements, and vendor payments as directed.
• Identify address issues, undeliverable mail, or documentation gaps and route findings to the appropriate owner.
• Scan, index, and attach documents to customer or vendor records within Microsoft Dynamics 365.
• Maintain organized electronic and physical files to support audit readiness.

Workflow Coordination & Task Support:

• Accumulate invoices received through centralized inboxes and route them for review.
• Verify invoices and expenses include required approvals prior to routing.
• Create, assign, and track work items related to inquiries and documentation requests.
• Follow up on open administrative items to ensure timely resolution.

Data Accuracy & Controls Support:

• Identify and flag potential customer or vendor master data issues.
• Ensure documentation accuracy and retention in accordance with SOX and internal controls.
• Adhere to established accounting policies and procedures.

Competencies:

• Strong organizational and administrative skills
• Attention to detail and accuracy
• Professional communication and customer service orientation
• Ability to manage multiple priorities
• Accountability and compliance focus

Education/Experience:

• High school diploma or GED required; associate degree preferred
• 1–3 years of administrative or accounting support experience preferred
• Proficiency with Microsoft Office
• Experience with Microsoft Dynamics 365 preferred

Work Environment:

Corporate shared services office environment with moderate noise level. Hybrid arrangements may be available based on business needs.

Physical Demands:

Must be able to sit, stand, walk, bend, and reach during the workday. May be required to lift up to 25 pounds occasionally.

Meriton is an Equal Opportunity Employer

Business Unit Controller

Reports to: Regional BU Controller

FLSA Status: Exempt

Location: Irving, TX

The Company
Created in 2019, Meriton is building a portfolio of the most trusted independent brands in the world of commercial HVAC. We’ve invested heavily in customized software, information technology, finance and accounting, marketing, leadership development, and human resources, which can be leveraged across our portfolio companies to increase operating efficiency and generate growth.

At Meriton, we’re committed to a “buy and build” strategy of continuous investments that work to accelerate mutual long-term growth. That means we don’t make short-term bets. We make long-term commitments. At Meriton, we partner with our portfolio companies to expand their reach, amplify their voice, and grow their market share.

And just like the commitment we put into growth for our portfolio companies, we’re devoted to cultivating mutual growth with our associates. Our ongoing objective is to recognize talent, respect hard work, and reward those who understand what it means to “earn it” each and every day.

We’re always seeking top-tier talent, creative problem solvers, and forward-thinking leaders to add to our growing team. If you’re looking to join a group of people as driven as you are, let’s start a conversation at www.meriton.com.

The Opportunity
We are seeking a Business Unit (BU) Controller to support one to multiple Meriton operating companies. This individual will be a key member of the Accounting and local Leadership team and is responsible for delivering timely, accurate and insightful financial information to BU and Meriton leadership. This is a hands-on role where a healthy balance between coaching, delegating, and individually contributing is critical.

The role and responsibilities of the desired candidate is to be the finance business partner to BU Leadership Team. The BU Controller has responsibility for the following:

• Deliver financial results for the BU, including certain portions of the month-end close and delivery
• Review and oversee the BU Accounting Operations related to AR Collections and the weekly payables run.
• Oversee revenue and related job accounting entries
• Work closely with the Meriton Corporate Controller to follow Meriton accounting policies and maintain a strong control environment
• Support the overall Meriton external audit, when needed
• Partner with BU leadership on budgets and forecasts and support the BU financial goals
• Support sales as needed with project and customer matters
• Ad hoc requests as necessary

The Required Profile

• Bachelor’s degree in accounting or finance
• 10 years plus experience, construction experience a plus
• CPA strongly preferred
• Industry experience as a leader in a controller organization
• Experience with ERP, Microsoft D365 a plus
• Fluent in Microsoft Office (Excel, Word, PowerPoint)
• Exceptional analytical and problem-solving skills
• Attention to detail, accuracy, and confidentiality
• Strong communication and interpersonal skills
• Strong business acumen and analytical skills
• Operations and commercial literacy
• Ability to deliver accurate and detailed reports in a timely manner

Other Skills/Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in an office environment. 

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer

Position Description

Job Title: Credit & Collections Specialist                        

Reports To: AR Manager

FLSA Status: Exempt

Location: Shared Services Office, Irving, TX

Summary:

The Credit & Collections Specialist plays a crucial role in maintaining the company's financial health by managing a complex portfolio of delinquent accounts. This position requires in-depth knowledge of collections best practices, sound judgment, and the ability to independently resolve issues that impact the company's financial operations and customer relationships. This role demands the regular exercise of discretion and independent judgment in matters of significance to the company's business operations.

Essential Duties and Responsibilities:

• Manage and prioritize a high-value portfolio of delinquent accounts, utilizing advanced analytics to assess collectability and determine optimal case strategies for maximum recovery while managing associated costs.
• Initiate and engage in outbound communications with customers regarding delinquent accounts, negotiating payment solutions and repayment plans, and providing exceptional customer service while upholding company standards and compliance requirements.
• Conduct in-depth analysis of accounts receivable trends, identifying areas for improvement and recommending solutions to enhance collection processes and potentially automate manual activities.
• Collaborate with cross-functional teams, including sales, billing, and customer service, to resolve complex billing issues, discrepancies, and customer complaints.
• Exercise discretion and independent judgment in resolving invoice disputes, negotiating payment arrangements, and determining appropriate actions for accounts requiring additional attention or potential escalation.
• Manage a portfolio of internal and external legal cases related to collections, including initiating case budgets, developing case strategies, and coordinating with external legal firms.
• Represent the company in key legal proceedings such as hearings, mediations, conferences, and trials, making critical decisions regarding discovery and working with legal counsel.
• Monitor and analyze key performance indicators (KPIs) such as Days Sales Outstanding (DSO) and recovery rates, preparing and presenting reports on collection activities and progress to management.
• Provide training and mentorship to junior collections staff on collections procedures, legal compliance, and effective communication strategies.
• Act as a subject matter expert on collections policies, procedures, and relevant regulations (e.g., FDCPA, SCRA, bankruptcy), ensuring adherence and compliance.
• Regular, consistent and necessary to meet the needs of the business
• Assists the leadership of the AR team and other team members with various research projects and/or special projects
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies 

• Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information.
• Strong attention to detail
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or equivalent work experience.
• Bilingual capability strongly preferred
• Minimum of five years of progressive experience in collections, with a strong understanding of accounts receivable and credit risk assessment.
• Demonstrated ability to exercise discretion and independent judgment in handling complex and sensitive financial situations.
• Proficiency in financial software and ERP systems
• Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals

with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Acknowledgment:

I have read this job description and fully understand the requirements set forth therein. I hereby accept the position of Sr. Collections Specialist agree to perform the identified essential functions in a safe manner and in accordance with the facility’s established procedures. I further understand that my employment is at-will and thereby understand that my employment can be terminated at-will either by the company or myself and that such termination can be made with or without notice.

Job Description

Job Title: Credits & Collections Supervisor
Reports To: Accounts Receivable Manager
FLSA Status: Exempt
Location: Shared Services Office, Irving, TX (Hybrid)

Summary

The Credits & Collections Supervisor plays a critical role in safeguarding cash flow for a leading HVAC and construction company with multi-state operations. This role provides the opportunity to lead a high-performing team, oversee the credit and collections strategy, and ensure compliance with rigorous standards while driving operational excellence. The right candidate will thrive in a dynamic, acquisition-driven environment where the business operates with the discipline and governance of a publicly traded company.

Key Responsibilities

Leadership & People Development

• Lead, coach, and develop a team of collections specialists and senior specialists, ensuring performance against KPIs and SLAs.
• Serve as company signatory for unconditional lien documents and maintain current lien law and credit protocols.
• Build trusted partnerships with business unit controllers, sales leaders, and operational teams across multiple states.
• Demonstrate flexibility to backfill direct reporting roles as needed to maintain business continuity.

Operational Excellence

• Oversee daily collections operations and manage escalations with professionalism and urgency.
• Monitor aging reports, evaluate collection trends, and deliver actionable reporting to senior leadership.
• Approve credits, refunds, and third-party collection (TPC) referrals within established thresholds.
• Manage bad debt reserves and write-off approvals in alignment with accounting policy.
• Direct lien-related processes, including preliminary notices, waivers, filings, and releases, ensuring accuracy and timeliness.

Analytics & Process Improvement

• Use data and trend analysis to improve collection strategies and minimize risk.
• Drive automation initiatives and serve as subject matter expert (SME) for system upgrades and user acceptance testing (UAT).
• Lead integration of acquisitions and ERP migrations, ensuring seamless transitions.

Compliance & Risk Management

• Enforce SOPs, internal controls, and compliance requirements.
• Manage bad debt reserves, write-offs, and monthly AR close processes.
• Lead AR reviews and credit risk assessments with senior stakeholders.

Competencies

• Elevated professionalism with empathy, integrity, and positive intent.
• Strong communication and executive presence with the ability to influence across all levels.
• Analytical and data-driven mindset with proven ability to drive performance.
• Resilient leader comfortable navigating acquisitions, ERP migrations, and rapid growth.
• Inclusive, collaborative, and adaptable leadership style.

Education & Experience

• Associate degree required; Bachelor’s preferred.
• Bilingual - English / Spanish is required
• 7+ years of progressive experience in collections, including 5+ years in a supervisory capacity.
• HVAC, construction, or related industry experience strongly preferred.
• ERP experience (Microsoft Dynamics 365 F&O strongly preferred).
• Advanced Microsoft Excel (Pivot Tables, Macros, data analytics).
• Experience with ticketing/case management systems and automation tools.

What We Offer

• Career opportunity with a growing, multi-state industry leader.
• Hybrid work flexibility in Irving, TX.
• Competitive compensation and benefits package.
• Professional development and advancement opportunities within a rapidly expanding organization.

Work Environment & Physical Demands

• Primarily office-based with hybrid flexibility; occasional travel may be required.
• Moderate physical activity including standing, walking, and light lifting (15–20 lbs).

Meriton is an Equal Opportunity Employer

Position Description

Job Title: Director, Talent Acquisition – Sales & Shared Services

Reports To: VP, Talent Acquisition

FLSA Status: Exempt

Location: Shared Services Office, Irving, TX (Hybrid)

Summary:

The Director, Talent Acquisition is a player-coach role with a service-minded approach who can drive full-cycle recruitment for key roles while managing a small, high-performing team. The ideal candidate will have a strong background in talent acquisition leadership, a data-driven mindset, and a passion for building teams that support best in class work and a great culture. This is an opportunity to help shape the future of our growing organization within Meriton’s Shared Services and across our multi-brand operating companies.

The Director, Talent Acquisition, is a leader in our executive recruitment process, managing everything from strategic intake meetings, crafting engaging job adverts, to preparing candidates for their first day, while delivering exceptional experiences for both candidates and hiring managers.  You come with high ambition, high energy, tremendous work-ethic, and a desire to be part of a winning team.

As a strategic and innovative leader, you are also a critical thinker who is outcome focused and a “driver” who effectively challenges organizational paradigms and has demonstrated ability to effectively lead transformational change.

Essential Duties and Responsibilities:

Strategic Leadership & Planning

• Implement recruiting best practices to attract and retain top talent, while building a strong employer brand, and managing recruitment resources effectively and efficiently.
• Analyze job requirements, conduct market research, and develop unique recruitment initiatives to attract talent.
• Develop and execute hiring plans to support company growth and workforce planning.
• Ensure recruiting practices align with applicable laws and support a consistent, compliant process.

Team & Operations Management

• This section covers the management of the talent acquisition team and the tools they use, with a focus on accountability and efficiency.
• Lead a team of subject matter experts to navigate through a dynamic transformative agenda that is focused on high quality delivery of committed deliverables.
• Track key recruiting metrics, such as time to fill and source effectiveness, to identify areas for improvement and optimize the recruitment process across the Talent Acquisition Team ensuring top performance and accountability while driving results.
• Ensure Talent Acquisition systems and digital tools are fit for purpose and facilitate the acceleration of hiring.

Cross-Functional Collaboration & Influence

• These responsibilities highlight the importance of working with other leaders and departments to achieve hiring goals.
• Work closely with our C-suite and senior leadership, leveraging data-driven insights to make informed hiring decisions for critical executive roles.
• Partner with sales and shared services leaders to understand recruiting needs and deliver tailored strategies for different markets.
• Partner with Marketing and Communications to strengthen employer brand and drive candidate interest through events, digital media, and outreach.

Candidate & Hiring Manager Experience

• Ensure a red-carpet candidate and hiring manager experience by providing clear & regular cadence communication, timely feedback, and a seamless hiring process.

Other Duties

• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies 

• Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information.
• Strong attention to detail
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:

• Bachelor’s degree in Human Resources, Business Administration or related field
• 7+ years of progressive experience in Talent Acquisition (HVAC, Construction, or related industry a plus) with 3+ years in a leadership role that required demonstration of solid professional judgment
• M&A onboarding for recruitment programs & transitions, preferred
• Demonstrated success in both hands-on recruiting and team leadership scaling recruitment in a fast-paced, high-growth environment
• Strong background in executive recruitment
• Previous experience managing high performing teams both locally and remotely while leading by example and serving as a positive mentor and coach
• Ability to work in ambiguous situations and pivot as needed to meet the needs of the business and is undaunted by setbacks
• Poised to influence and persuade across all levels of the organization, exercising a high degree of confidentiality, professionalism, tact, and diplomacy to accomplish objectives and meet internal customer demands with a sense of urgency
• Must maintain a social focus, dedicating attention to building and maintaining relationships\
• Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. The position will require the ability to work a flexible schedule and travel to our nationwide operating companies.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.

• Must be able to walk, bend, stand, and reach constantly during a workday.
• Must be able to lift 15 – 20 lbs.
• Standing for long periods of time (4-5 hours) occasionally
• Must be able travel via plane or car to events