Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a General Manager in Residence, you will start with a 2-month onboarding sprint in NYC. After that, you will spend your first year running a transit network transformation; taking full ownership of service performance, partner relationships, a 30+ frontline team, and $15M+ P&L. You will be deployed on Via's newest services in high-visibility markets that require building new operational systems from the ground up, not just managing existing ones. The decisions you make here will shape how the market runs for years.

At the end of this deployment, you will transition into a General Manager role in one of Via's major markets: New York City, San Francisco, Seattle, Chicago, or Dallas. These are complex portfolios, generally with larger partner organizations, and strong strategic scope. You'll arrive with the credibility and operational fluency to lead at that level from day one.

This is a unique leadership and operating opportunity for anyone who is eager to lead and manage a high-stakes, high-visibility, and high-impact new market at Via.

What You’ll Do:

• Service Performance
  • Own and manage the end-to-end operating strategy of Via’s service on behalf of our partner
  • Define and manage against KPIs spanning on-time performance, rider satisfaction, safety, and cost efficiency
  • Translate weekly and monthly performance data into decisions
• People Leadership
  • Lead a 30+ team of field operators and drivers, including hiring, coaching, performance management, and culture setting
  • Build an operation where people feel accountable, supported, and proud of what they're delivering
  • Develop frontline leaders within your team who can grow into expanded roles
• Partner & Stakeholder Management
  • Own Via's relationship with the transit agency partner, a public entity with its own board, elected officials, and community accountability
  • Represent Via to community stakeholders, local officials, and riders
• Operational Excellence
  • Drive continuous improvement across vehicle operations, maintenance protocols, and service delivery
  • Identify and execute cost and efficiency improvements that strengthen margin without compromising service
• Product Development
  • Influence the product roadmap for Via's newest Fixed Route products

Who You Are:

• Leadership instinct and experience: You know how to motivate and inspire individuals, from drivers all the way to a transit agency’s CEO
• Ownership mentality: You can build systems that prevent things from going wrong and, if they still do, you find what’s going wrong, own it, and fix it
• Analytical rigor and operational judgment: You use data to make decisions, not just to describe situations. You're equally comfortable in a spreadsheet as in the field
• Partner and stakeholder sophistication: You know how to manage relationships that are complex, high-stakes, and not fully in your control
• Mission alignment that goes beyond the talking points: You embrace that Via's partners are public agencies serving communities that often don't have other options
• Flexible and adaptable: You love the challenge of adapting to change rapidly and making things work on the fly
• Effective at managing multiple tasks simultaneously: You can delegate, prioritize, and take responsibility

Qualifications:

• MBA preferred
• 5+ years of pre-MBA experience in operations, consulting, strategy, tech or a field with meaningful P&L or client accountability
• Demonstrated ability to lead and develop teams
• Willingness to be based in a specific location for the first year of the program, with relocation to a major metro market thereafter
• Full on-site presence required 

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $140,000 - $175,000 / year
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Director, Strategic Partnerships at Via, you'll drive revenue growth across the North American Western territory. You'll build the relationships that matter, close the deals that shape how cities invest in mobility, and help authorities and operators across the region rethink what public transport can look like. This is a high-ownership individual contributor role at the intersection of technology, public policy, and real-world impact, on a team that believes better cities start with better transportation. 

About the Role:

• Building and closing high-impact partnerships with city governments, transport authorities, and private operators, navigating complex, multi-stakeholder sales cycles from first conversation to signed deal
• Own and execute go-to-market strategy for the West's unique buying landscape, including public-sector procurement processes, political dynamics, and multi-year funding cycles
• Creating compelling, data-driven business cases that show how Via's platform improves ridership, efficiency, and sustainability for cities and regions across the market
• Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate operational and political constraints
• Represent Via at the most senior levels in your market, actively shaping how modern mobility is understood across the region through conferences, industry events, and thought leadership
• Bring structured, high-value market intelligence to product and strategy teams, translating on-the-ground insight from cities and operators into decisions that shape how Via thinks, builds, and competes across the market

About You:

• 10+ years of experience in sales, business development, or strategy, with a proven ability to win in enterprise, government, infrastructure, or tech-enabled services; a background in public transport or mobility is a strong plus
• A track record of owning and winning complex, high-value, and multi-stakeholder deals where outcomes are built on trust and influence
• Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs to drive strategic decisions and build compelling narratives
• Ability to read tone and adapt communication style, whether in a boardroom, at a conference, or in a written proposal
• A motivated self-starter who turns ambiguity into momentum; you shape the approach, set the pace, and raise the standard for how things get done
• Sound commercial judgment; you know when to push, when to listen, and when to rethink the approach to maximise the value of a deal
• A natural leader who views success as a team effort and thrives in high-ownership environments

What We Offer:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $150,000-$210,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. 

Ready to join the ride?

Via is an equal opportunity employer.

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Senior Enterprise Account Executive at Via, you'll drive revenue growth across the North American Western territory. You'll build the relationships that matter, close the deals that shape how cities invest in mobility, and help authorities and operators across the region rethink what public transport can look like. This is a high-ownership individual contributor role at the intersection of technology, public policy, and real-world impact, on a team that believes better cities start with better transportation.

About the Role:

• Building and closing high-impact partnerships with city governments, transport authorities, and private operators, navigating complex, multi-stakeholder sales cycles from first conversation to signed deal
• Executing go-to-market plans for West’s unique buying landscape, including public-sector procurement processes, political dynamics, and multi-year funding cycles
• Creating compelling, data-driven business cases that show how Via's platform improves ridership, efficiency, and sustainability for cities and regions across the market
• Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate operational and political constraints
• Representing Via externally in your market, contributing to how modern mobility is understood across the region through conferences, industry events, and thought leadership
• Sharing market intelligence with product and strategy teams, contributing on-the-ground insight from what cities and operators actually need

About You:

• 6+ years of experience in sales, business development, or strategy, with a proven ability to win in enterprise, government, infrastructure, or tech-enabled services; a background in public transport or mobility is a strong plus
• A track record of winning complex, multi-stakeholder deals where outcomes are driven by trust and influence
• Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs into a clear, compelling commercial narrative
• Ability to read tone and adapt communication style, whether in a boardroom, at a conference, or in a written proposal
• Curious, resourceful, and comfortable in ambiguity; you don't wait for perfect conditions to start moving
• Sound commercial judgment; you know when to push, when to listen, and when to rethink the approach to maximise the value of a deal
• A natural collaborator who views success as a team effort and thrives in high-ownership environments

What We Offer:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $145,000-$165,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. 

Ready to join the ride?

Via is an equal opportunity employer.

Remix (a Via company), is on a mission to help cities design transportation networks that meet real world needs. Our platform gives public agencies the tools to plan, visualize, and optimize everything from bus routes to bike lanes, turning complex, fragmented systems into clear, data-driven mobility networks. Trusted by hundreds of cities and transit agencies worldwide, Remix is the planning engine behind smarter, more connected urban transportation.

As a Sales Director, North America at Remix you’ll lead our sales across public and private sectors, working hands-on with partners to build more sustainable, tech-enabled transportation for cities across the region. You’ll set the commercial strategy, build the relationships that matter, and close the deals that shape how cities invest in mobility. This is a high-ownership role at the intersection of technology, public policy, and real-world impact, on a team that believes better cities start with better transportation.

About the Role:

• Building and closing high-impact partnerships with city governments, transit agencies (like the MTA), and private operators that take complex public-sector transit systems from planning to real-world deployment.
• Designing winning go-to-market strategies for complex public-sector and enterprise buying environments, including multi-stakeholder, multi-year sales cycles
• Creating compelling, data-driven business cases that show how Remix improves ridership, equity, sustainability, and financial performance for each region
• Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate political and operational constraints
• Being the public face of Remix in your market, from conference stages to boardrooms to local press, helping define how modern mobility is understood in your region
• Feeding market intelligence back into product and strategy, influencing what we build based on what cities and operators actually need (see how Remix does this)

About You:

• 10+ years of experience closing complex, consultative deals in sales, business development, or strategy (ideally in enterprise, government, infrastructure, or tech-enabled services)
• A track record of winning complex, multi-stakeholder deals where outcomes are driven by trust and influence
• Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs into a clear, compelling commercial narrative
• Curious, resourceful, and comfortable in ambiguity: you don’t wait for perfect information to start moving
• A natural leader with excellent judgment: you know when to push, when to listen, and when to rethink the strategy
• You thrive in high-ownership environments where you’re trusted to run your market like it’s your own business
• Experience in transportation, mobility, or public-sector sales is a plus, but not a requirement

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Base Salary Range: $150,000-$210,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Remix (a Via company), is on a mission to help cities design transportation networks that meet real world needs. Our platform gives public agencies the tools to plan, visualize, and optimize everything from bus routes to bike lanes, turning complex, fragmented systems into clear, data-driven mobility networks. Trusted by hundreds of cities and transit agencies worldwide, Remix is the planning engine behind smarter, more connected urban transportation.

As a Senior Account Executive, North America at Remix you’ll lead our sales across public and private sectors, working hands-on with partners to build more sustainable, tech-enabled transportation for cities across the region. You’ll set the commercial strategy, build the relationships that matter, and close the deals that shape how cities invest in mobility. This is a high-ownership role at the intersection of technology, public policy, and real-world impact, on a team that believes better cities start with better transportation.

About the Role:

• Building and closing high-impact partnerships with city governments, transit agencies (like the MTA), and private operators that take complex public-sector transit systems from planning to real-world deployment.
• Designing winning go-to-market strategies for complex public-sector and enterprise buying environments, including multi-stakeholder, multi-year sales cycles
• Creating compelling, data-driven business cases that show how Remix improves ridership, equity, sustainability, and financial performance for each region
• Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate political and operational constraints
• Being the public face of Remix in your market, from conference stages to boardrooms to local press, helping define how modern mobility is understood in your region
• Feeding market intelligence back into product and strategy, influencing what we build based on what cities and operators actually need (see how Remix does this)

About You:

• 6+ years of experience closing complex, consultative deals in sales, business development, or strategy (ideally in enterprise, government, infrastructure, or tech-enabled services)
• A track record of winning complex, multi-stakeholder deals where outcomes are driven by trust and influence
• Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs into a clear, compelling commercial narrative
• Curious, resourceful, and comfortable in ambiguity: you don’t wait for perfect information to start moving
• A natural leader with excellent judgment: you know when to push, when to listen, and when to rethink the strategy
• You thrive in high-ownership environments where you’re trusted to run your market like it’s your own business
• Experience in transportation, mobility, or public-sector sales is a plus, but not a requirement

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Base Salary Range: $125,000-$165,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As an Account Director at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into real impact for the people who depend on it every day.

About the Role:

• Own a portfolio of complex, high-value partner relationships, serving as the primary point of contact for executive city and agency leadership and setting the standard for how we show up at that level
• Act as a trusted advisor and consultant to partners at the most senior levels, translating their ideas and community needs into revenue opportunities and driving decisions that shape service outcomes
• Build and steward deep, long-term relationships with partners, acting as a strategic peer to senior leadership and spotting opportunities for service growth and revenue generation
• Use service performance data to set the strategic direction for each partnership, ensuring decisions on quality, efficiency, and growth are grounded in evidence
• Independently lead multi-year and highly complex contract renewals and service expansions, navigating high-stakes negotiations with executive stakeholders to increase year-on-year revenue
• Champion new products and capabilities internally, influencing Via's roadmap and advocating for partners to facilitate the expansion of each partner's service size and scope

About You:

• 10+ years of relevant work experience in a client-facing role, with a track record of owning and growing strategic accounts independently at the most senior levels
• Quantitatively inclined and data savvy; you use complex data sets to drive strategic decisions and influence senior stakeholders both internally and externally
• An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
• A reliable, motivated self-starter who shapes the way things are done and sets a standard others aspire to
• A natural leader in every sense — someone whose judgment, presence, and way of operating raises the quality of the work and the people around them, regardless of title

Compensation and Benefits: 

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Base salary range: $160,000-$200,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching

There has never been a more exciting time to be on the cutting edge of public mobility. 

Ready to join the ride?

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As an Operations Manager at Via, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.

**This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**

What You’ll Do:

• Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
• Make informed, real-time decisions about fleet, driver supply, compliance, , rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
• Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
• Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
• Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
• Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.

Who You Are:

• Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
• Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
• Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
• Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
• Mission driven, motivated by expanding access to transportation and improving how communities move.
• You possess a deep understanding of the unique challenges of fixed-route transit, including managing time-point adherence, breakdown escalations, and the logistical complexities of run scheduling for large-scale operations.
• You are comfortable working around Class B/Class A vehicles and understand the specific safety, maintenance, and maneuvering requirements associated with 35-to-45-foot coach buses.
• You have a proven track record of managing and retaining professional CDL drivers, emphasizing a culture of safety and compliance (DOT/FMCSA) while maintaining high morale in a high-pressure, scheduled environment.
• Able to commute to the San Jose area 4-5 days a week.

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
• Salary Range: $75,000 - $95,000 / per year. 
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? 

Via is an equal opportunity employer.

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As an Operations Manager at Via, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.

**This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**

What You’ll Do:

• Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation
• Make informed, real-time decisions about fleet, driver supply, compliance, , rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service
• Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service
• Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements
• Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience
• Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life

Who You Are:

• Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work
• Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through
• Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen
• Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences
• Mission driven, motivated by expanding access to transportation and improving how communities move
• You possess a deep understanding of the unique challenges of fixed-route transit, including managing time-point adherence, breakdown escalations, and the logistical complexities of run scheduling for large-scale operations
• You are comfortable working around Class B/Class A vehicles and understand the specific safety, maintenance, and maneuvering requirements associated with 35-to-45-foot coach buses
• You have a proven track record of managing and retaining professional CDL drivers, emphasizing a culture of safety and compliance (DOT/FMCSA) while maintaining high morale in a high-pressure, scheduled environment
• Able to commute to the San Jose area 4-5 days a week

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
• Salary Range: $75,000 - $95,000 / per year. 
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? 

Via is an equal opportunity employer.

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As an Operations Manager at Via, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.

**This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**

What You’ll Do:

• Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
• Make informed, real-time decisions about fleet, driver supply, compliance, , rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
• Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
• Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
• Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
• Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.

Who You Are:

• Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
• Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
• Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
• Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
• Mission driven, motivated by expanding access to transportation and improving how communities move.
• You possess a deep understanding of the unique challenges of fixed-route transit, including managing time-point adherence, breakdown escalations, and the logistical complexities of run scheduling for large-scale operations.
• You are comfortable working around Class B/Class A vehicles and understand the specific safety, maintenance, and maneuvering requirements associated with 35-to-45-foot coach buses.
• You have a proven track record of managing and retaining professional CDL drivers, emphasizing a culture of safety and compliance (DOT/FMCSA) while maintaining high morale in a high-pressure, scheduled environment.
• Able to commute to our San Jose location 4-5 days a week

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
• Salary Range: $75,000 - $95,000 / per year. 
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? 

Via is an equal opportunity employer.

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Partner Success Manager at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it, from complex renewals to service expansions. At Via, partner success is how we make sure our technology translates into real impact. This is an individual contributor role at the heart of that mission, and you’ll be working alongside talented, collaborative, and like-minded colleagues who are passionate about making public transit better.

About the Role:

• Own the success of transportation systems in your partners' cities, serving as the primary point of contact for executive city and agency leadership
• Act as a trusted advisor to partners, helping translate their operational realities and community needs into concrete service improvements and revenue opportunities
• Build deep, long-term relationships with partners by identifying pain points, providing solutions, and recognizing opportunities for service growth
• Analyze service performance data on a daily, weekly, and long-term basis to deliver actionable recommendations that improve quality, efficiency, and growth
• Negotiate complex, multi-year contract renewals and service expansions that increase year-on-year revenue across your portfolio
• Advocate internally for your partners, championing new products and capabilities that expand the size and scope of their services

About You:

• 4+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company
• Quantitatively inclined and data savvy; you draw quick, insightful conclusions from complex data sets and turn raw numbers into clear, actionable recommendations
• An entrepreneurial relationship builder who stays calm and considered in politically sensitive, high-stakes situations
• A reliable self-starter with a growth mentality; you thrive in fast-paced environments and aren't deterred by setbacks or pivots
• An excellent team player who views success as a collective effort and takes pride in mentoring others while delivering as a strong individual contributor

Compensation and Benefits: 

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Base Salary Range: $85,000 - $110,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching

There has never been a more exciting time to be on the cutting edge of public mobility. 

Ready to join the ride?

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Senior Partner Success Manager at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio — working alongside talented, collaborative people who are passionate about making a real impact for the people who depend on public transit every day.

About the Role:

• Own the success of advanced transportation systems across a portfolio of partners, serving as the primary point of contact for executive city and agency leadership and operating with a high degree of autonomy
• Act as a trusted advisor and consultant to partners, translating their ideas and community needs into revenue opportunities and driving decisions that improve service outcomes
• Build deep, long-term relationships with partners by identifying pain points, delivering solutions, and proactively recognizing opportunities for service growth and revenue generation
• Lead the analysis of daily, weekly, and long-term service performance data, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth
• Independently lead multi-year and complex contract renewals and service expansions, managing high-stakes negotiations with senior stakeholders to increase year-on-year revenue
• Champion new products and capabilities internally, advocating for partners to facilitate the expansion of each partner's service size and scope

About You:

• 7+ years of relevant work experience in a client-facing role, with a track record of managing senior stakeholder relationships independently in consulting, customer success, or a high-growth company
• Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike
• An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
• A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them
• An empathetic team player who takes pride in elevating those around them, and views success as a collective effort

Compensation and Benefits: 

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Base Salary Range: $145,000-$165,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching

There has never been a more exciting time to be on the cutting edge of public mobility. 

Ready to join the ride?

As a Shuttle Operator for the Bayview-Hunters Point Community Shuttle, you will drive vans and provide outstanding customer service to riders in the Bayview-Hunters Point Community.

What You’ll Do:

• Safely and courteously operate electric vehicles to transport passengers in the community
• Learn the fundamentals of Shuttle operations and related safety procedures
• Perform the routine operation of vehicles, including pre- and post-shift inspections

Who You Are:

• Possess sound knowledge of the city and an excellent driving record
• Conversational proficiency in English
• Able to operate a wheelchair accessible vehicle within standard safety guidelines, to ensure public safety
• Patient, empathetic, and sensitive to the needs of the community
• Able to deal effectively and courteously with all customers and the public
• Must be able to safely push and maneuver more than 400 pounds of weight, such as in assisting passengers in wheelchairs or handling heavy equipment
• Must be comfortable bending down on one knee for extended periods of time to secure wheelchairs and other mobility aids within confined spaces
• Hold a valid California driver’s license
• Pass a drug screening, motor vehicle check, and criminal background check
• At least 25 years old
• Able to apply in person at Via’s offices in the Bayview Hunters-Point neighborhood
• Able to complete all required training for this position
• Must be available to work a flexible schedule, including both weekdays and weekends as needed

Compensation and Benefits

• Salary: $29.17/hour 
• We are proud to offer a generous and comprehensive benefits package including medical, dental, and vision plans, 401K matching, holiday pay, PTO, and more.