Deep Learning Jobs in Costa Rica.
All active Deep Learning roles based in Costa Rica.
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WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise.
Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
For more information, visit WPP.com.
Why we're hiring:
At WPP, technology is at the heart of everything we do, and it is the Technology Operations teams mission, as part of Enterprise Technology, to enable our stakeholders to collaborate, create and thrive. Enterprise Technology is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data.
As an IT Support Analyst, you will play a key role in supporting our employees, agencies, and clients with reliable, modern technology solutions. You’ll be part of a collaborative, global Technology Operations team, providing essential on-site support and helping drive our transition to cloud-based services and digital experiences.
What you'll be doing:
- Deliver exceptional on-site IT support to WPP employees, agencies, and visiting clients, in line with WPP standards
- Provide remote support to regional offices as needed
- Ensure deskside operations and standard technology services, including meeting room AV, are maintained and supported
- Build strong relationships with business users, understanding their needs and delivering tailored support
- Champion a customer-focused approach, empowering end users to make the most of technology tools
- Educate users on IT services, policies, and best practices
- Accurately log all IT engagements in the ticketing system for reporting and performance tracking
- Manage onboarding and offboarding processes, including account administration and asset management
- Resolve Level 1 and 2 incidents, collaborating with internal and external teams for timely resolution
- Maintain security protocols and monitor third-party engagements
- Escalate complex issues to Infrastructure or Management teams when required
- Support user and office relocations, hardware/software deployments, and warranty replacements
- Manage IT asset procurement, inventory, and lifecycle
- Contribute to the Service Desk knowledge base and documentation
- Collaborate with global IT functions to implement standards and support local business needs
- Facilitate infrastructure refreshes and basic device troubleshooting
- Support software licensing reviews and compliance activities
- Be available for occasional out-of-hours support
- Perform other duties as required
What you'll need:
- 3–5 years’ experience in IT help desk or deskside support roles
- This is a 100% on-site role; you must be able to work from one of our designated office locations
- Strong cross-platform expertise in Windows and Mac OS; working knowledge of AV technology
- Excellent problem-solving skills and a proactive, can-do attitude
- Empathy and effective communication skills with diverse end users
- Ability to build trust-based relationships and collaborate across teams
- Strong written and verbal English communication skills (advanced level required)
- Effective time management and prioritization abilities
- Professional, approachable demeanor under pressure
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
#LI
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
Ready to apply?
Apply to WPP
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for an Associate Velocity Sales Engineer to join our Virtual Service Center team. This is a remote role based in Costa Rica, reporting to the Senior Manager, Partner Sales Engineering. The Associate Velocity Sales Engineer is part of the Solution Center team, supporting partners and internal teams with foundational technical pre-sales activities. This role focuses on learning, executing, and gradually building the skills required to influence partner-led opportunities. You’ll work alongside senior engineers to support demos, discovery, and partner enablement—while developing the technical and business acumen needed to grow into a full Velocity SE.
What you’ll do (Role Expectations)
- Provide inbound technical support to partners, distributors, and internal teams through basic discovery, positioning, and demos
- Assist with product demos and Solution Demo Center (SDC) sessions, including co-selling support alongside senior SEs
- Configure, maintain, and support demo/lab environments and reusable demo assets/documentation
- Participate in partner enablement including onboarding, trainings, and workshops
- Collaborate with the global Solution Center team to deliver timely, cross-region support and align solutions to customer needs
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
- You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
What We’re Looking for (Minimum Qualifications)
- 0–2 years of experience in technical roles such as internships, support, junior SE, networking, or security roles
- Basic understanding of networking fundamentals including TCP/IP, DNS, HTTP, and VPN concepts
- Bachelor’s degree or equivalent experience
- Willingness to travel occasionally, approximately 10%
- Professional proficiency in English; Portuguese language skills are a plus
What Will Make You Stand Out (Preferred Qualifications)
- Exposure to security concepts such as SWG, ZTNA, DLP, or CASB, even at a high level
- Experience with demos, labs, or customer-facing roles
- Certifications or coursework in networking or security
#LI-Remote #LI-CostaRica #LI-DS9
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Data Engineer (Databricks)
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Project Description
We are looking for an experienced Data Engineer with deep expertise in Databricks to join our advanced analytics and data engineering team. The ideal candidate will play a key role in designing, building, and optimizing large-scale data solutions on the Databricks platform, supporting business intelligence, advanced analytics, and machine learning initiatives. You will collaborate with cross-functional teams to deliver robust, scalable, and high-performance data pipelines and architectures.
Technologies
- Databricks (including Spark, Delta Lake, MLflow)
- Python/Scala
- SQL
- ETL concepts
- Distributed data processing
- Data warehousing
- Cloud Platforms & Storage
What You'll Do
- Lead the design, development, and deployment of scalable data pipelines and ETL processes using Databricks (Spark, Delta Lake, MLflow);
- Architect and implement data lakehouse solutions, ensuring data quality, governance, and security;
- Optimize data workflows for performance and cost efficiency on Databricks and cloud platforms (Azure, AWS, or GCP);
- Collaborate with data scientists, analysts, and business stakeholders to understand data requirements and deliver actionable insights;
- Mentor and guide junior engineers, promoting best practices in data engineering and Databricks usage;
- Develop and maintain documentation, data models, and technical standards;
- Monitor, troubleshoot, and resolve issues in production data pipelines and environments;
- Stay current with emerging trends and technologies in data engineering and Databricks ecosystem;
Job Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field;
- 5+ years of experience in data engineering, with at least 2 years of hands-on experience with Databricks (including Spark, Delta Lake, and MLflow);
- Strong proficiency in Python and/or Scala for data processing;
- Deep understanding of distributed data processing, data warehousing, and ETL concepts;
- Experience with cloud data platforms (Azure Data Lake, AWS S3, or Google Cloud Storage);
- Solid knowledge of SQL and experience with large-scale relational and NoSQL databases;
- Familiarity with CI/CD, DevOps, and infrastructure-as-code practices for data engineering;
- Experience with data governance, security, and compliance in cloud environments;
- Excellent problem-solving, communication, and leadership skills;
- English: Upper Intermediate level or higher;
What Do We Offer
The global benefits package includes:
- Technical and non-technical training for professional and personal growth;
- Internal conferences and meetups to learn from industry experts;
- Support and mentorship from an experienced employee to help you professional grow and development;
- Health insurance;
- English courses;
- Sports activities to promote a healthy lifestyle;
- Flexible work options, including remote and hybrid opportunities;
- Referral program for bringing in new talent;
- Work anniversary program and additional vacation days.
Sep 25, 2025 12:50
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Sr. Video Editor (Remote Eligible - Costa Rica)
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
We are searching for an accomplished Sr. Video Producer & Editor to join our Brand Studio. We are looking for a stellar teammate who is passionate about narrative, visual language, and the power of empathy in the creative process.
You will report to the Video Production Lead located in Seattle and will be occasionally required to travel internationally up to 10% of the time (must have an active passport and valid US Visa ). This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.
You Will:
- Use motion graphics, animation, and live-action footage to powerfully bring the Smartsheet brand to life in a visually compelling way.
- Produce and coordinate projects involving internal teams, customers, and agency partners, tracking key milestones from concept to delivery.
- Work with stakeholders on scripts and storyboards. Act as the bridge between the business and the creative, deciphering feedback for animators, editors, and vendors.
- Maintain a high level of polish and attention to detail, ensuring all marketing designs (for campaigns, social media, events, and sales collateral) are on-message and push creative boundaries.
- Actively participate in planning and objective creation to ensure video assets align with target audience needs and brand guidelines.
- Ask questions when out of your depth and support other duties as assigned to help the studio succeed.
You Have:
- 5+ years of experience producing and editing content within a marketing or creative environment ideally in a technology environment or related field.
- You are someone who understands the nuance of animation and flow, yet possesses the project management chops to lead a production from "scrappy" internal initiatives to high-budget broadcast spots. You will be a confident collaborator—comfortable leading when necessary and supporting when needed—always ensuring the final product is something the entire team can be proud of.
- Advanced proficiency in Adobe Creative Suite (Premiere, After Effects, and Photoshop are required; full suite preferred), with a strong emphasis on motion graphics animation and a continued ability to learn industry plug-ins, filters and any adjacent environments (Eleven Labs, Figma, Canva, Firefly, etc.
- Deep understanding of video production workflows, audio recording/mixing, and YouTube best practices.
- Experience working closely with essential executives and business leaders to form lasting internal partnerships.
- A body of work that demonstrates outstanding storytelling, "scrappy" problem-solving, and high-end production value.
- Bachelor’s degree, relevant certifications or equivalent experience in a relevant field (Film, Animation, Journalism, Marketing, or Communications).
Perks & Benefits:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Sr. Visual Designer (Remote Eligible - Costa Rica)
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
We are searching for a high-caliber Senior Visual Designer, a visual ringer and conceptual powerhouse to join our fierce brand studio. Smartsheet is growing in every direction, and we need an "idea engine" who can concept across narrative, experience, and systems. You aren't just an expert in your craft; you possess an insatiable appetite for human insight and the discipline to execute flawlessly end-to-end.
You will report to the Creative Director in Costa Rica. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.
You will:
- Push the Brand Forward: Create every piece of work with the intentional goal of elevating and evolving the Smartsheet brand identity.
- Lead & Mentor: Lead project’s execution, reviewing the output of junior designers and contractors to ensure world-class quality and professional growth.
- Master the System: Participate in the definition and creation of flexible, coherent design systems, and component libraries. Design mood boards, comps, concept sketches, presentation decks, style guides, and storyboards.
- Drive Full-Cycle Projects: Own projects from initial conception to final completion, deciding the most effective way to present work to stakeholders.
- Manage with Precision: Manage large-scale projects and deadlines, while helping less senior designers manage their time and resources effectively.
- Guide the Vision: Eloquently explain design decisions and guide stakeholder feedback to ensure all work stays "on brief" and aligned with strategic goals.
- Collaborate Cross-Functionally: Partner with technology and project management to ensure designs meet creative, strategic, and technical objectives.
- Commission Excellence: Identify and commission specialists (artists, photographers, etc.) to bring unique projects to life.
- Other job duties as assigned.
You have:
- Strategic Foresight: The ability to see the "big picture," understanding organizational resources and offering solutions within company processes.
- Proactive Ownership: A habit of anticipating stakeholder needs before they are requested; you take equal responsibility for the final project outcome.
- Multi-Tasking Mastery: The proven ability to juggle several large, complex projects simultaneously without losing attention to detail.
- 5+ Years of Experience: Extensive background in mid-to-senior level roles focused on marketing collateral, brand systems, and digital strategy for Technology companies.
- Expert Craftsmanship: Mastery of Adobe Creative Suite (Illustrator, Photoshop, InDesign, Creative Cloud, Firefly and Express).
- Bonus skills: Motion (After Effects), Document design (Google and Microsoft Office) and Web (Figma, Zeplin, Webflow, HTML/CSS, Drupal).
- Cultural Fluency: A deep understanding of global trends and the ability to design solutions that resonate across different regions and languages including but not limited to Generative and Agentic AI.
- Entrepreneurial Mindset: A "get things done" attitude that balances high-speed iteration with high-quality output.
- Educational Background: Bachelor’s degree in design, relevant studies and certifications or equivalent professional experience.
Perks & Benefits:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Commercial Account Executive (Remote Eligible - Costa Rica)
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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is empowering ambitious sales professionals to join our team as Account Executives. In this role, you'll transcend traditional sales, becoming a trusted advisor and strategic partner to our customers. You'll be at the forefront of driving significant revenue growth by managing and expanding relationships within a portfolio of accounts. This is your chance to leverage your strategic thinking and sales acumen to navigate complex deals and deliver transformative solutions that directly impact our clients' success.
At Smartsheet, we provide a leading cloud-based platform for work execution, enabling organizations to plan, capture, track, automate, and report on work at scale. We are committed to fostering a culture of trust and innovation, empowering our team to deliver exceptional value to our clients.
This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.
You will:
- Drive Strategic Growth: Exceed software and services sales targets by developing and executing strategic account plans for clients.
- Cultivate Executive Relationships: Build and nurture strong relationships with C-level executives and key decision-makers, positioning Smartsheet as a strategic partner.
- Navigate Complex Deals: Lead complex, solution-based sales cycles, aligning Smartsheet's capabilities with clients' strategic objectives and driving significant deal closures.
- Proactive Opportunity Identification: Identify and capitalize on expansion opportunities within existing accounts, anticipating client needs and proactively offering tailored solutions.
- Strategic Pipeline Management: Develop and maintain a robust sales pipeline, accurately forecasting revenue and leveraging data-driven insights to optimize sales strategies.
- MEDDICC: Expertly apply MEDDICC qualification methodologies to ensure deal success and drive predictable revenue growth.
- Cross-Functional Collaboration: Partner with internal and external stakeholders, including solution engineering and customer success teams, to deliver exceptional client experiences.
- Sales Leadership: Embody the traits of an elite sales professional, serving as a mentor and role model for the team.
- Other job duties as assigned.
You have:
- Proven Sales Expertise: 1-3 years of progressive sales experience, with a strong track record of success in the software or technology sector.
- Strategic Account Management: Demonstrated ability to manage and expand relationships within accounts in a B2B environment.
- Strategic Thinking and Problem-Solving: Ability to analyze complex client needs, develop strategic solutions, and navigate challenging sales cycles.
- Professional Presence and Communication: Exceptional written and verbal communication skills, with the ability to effectively engage and influence C-level executives. B2 English Proficiency Level or higher.
- Technical Acumen: Passion for technology and the ability to quickly grasp complex technical concepts.
- Sales Tools Proficiency: Proficiency in CRM systems (Salesforce), sales engagement tools (Outreach), data visualization platforms (Tableau), and others as needed.
- Resilience and Adaptability: Ability to thrive in a fast-paced environment, adapt to change, and overcome challenges.
- Educational Background: Degree in Business Administration, Marketing, Sales, or a related field preferred, or equivalent sales experience.
- Smartsheet Expertise: Deep understanding of the Smartsheet platform and advanced capabilities.
- Complex Solution Sales: Proven ability to execute complex solution sales involving both software and services.
Perks & Benefits:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
Ready to apply?
Apply to Smartsheet
Team Lead, MDR Operations - CR
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Our Purpose
At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.
About Us
SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
What Are We Looking For?
We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.
What are we looking for?
The SentinelOne Wayfinder MDR Team Lead must demonstrate a solid understanding of security and security analysis concepts, specifically the service playbooks and best practices, and propose improvements as well as new playbooks and processes. The Team Lead is expected to serve as an escalation point for their direct reports on threats and escalations, as well as provide training and guidance to less experienced analysts in their respective fields of expertise.
What will you do?
- Lead, mentor, and empower your team of MDR analysts through regular 1:1s, providing prompt feedback, and fostering a high-performing culture.
- Own your team's operational performance by defining, tracking, and reporting on KPIs and service goals.
- Serve as the primary technical escalation point for your team, providing expert guidance during high-stress incidents.
- Lead customer-facing escalation calls with confidence, communicating complex findings to both technical and non-technical audiences.
- Collaborate and maintain good relationships across the Threat Detection and Response organization, as well as with teams outside of MDR (ex: Product Management, Support, R&D) to improve the overall quality of the MDR service.
- Participate in the hiring and onboarding process for new analysts.
- Drive continuous improvement by enhancing playbooks, promoting knowledge sharing, and developing the team's capabilities.
What experience and knowledge should you bring?
- Experience: 3+ years of experience in a SOC, IR, MDR, or similar environment.
- Leadership: 1+ years of experience in a leadership, mentorship, or team lead role.
- Mindset: A leadership mindset that values learning, collaboration, and mentorship
- Technical Skills: Deep understanding of incident response workflows, EDR/XDR platforms (SentinelOne preferred), and attacker tactics (MITRE ATT&CK).
- Composure: Strong composure under pressure and the ability to lead decisively during high-pressure situations.
- Communication: Clear written and verbal communication skills with experience leading customer-facing escalations.
Language: Full professional fluency in English is required.
Why Us?
You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.
- Flexible working hours and hybrid/remote work model with in-office lunch program
- Private medical care and life insurance
- Vacation days and paid sick time
- Global gender-neutral parental leave (16 weeks)
- Employee stock programs (RSUs + ESPP)
- Employee Assistance Program and Wellness Coach app
- Annual bonus program
- Home office setup and maintenance support
- Home phone/internet allowance
- High-end MacBook or Windows laptop
- Referral bonus program
- Professional development support, including LinkedIn Learning
- Company events and community activities
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
Ready to apply?
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Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!
The opportunity
Help us define what AI-era marketing sites look like.
At Acquia, we power the digital experiences of the world's most ambitious brands through Drupal and our suite of digital experience products. Our own site, Acquia.com, is where that story lives — and it's about to change in a big way. AI is rewriting how people discover, explore, and decide on B2B software, and we want a designer who is excited to shape what that looks like in the open.
This is not a "make the page pretty" role. It's a craft-led, system-minded, build-it-yourself role for a senior designer who wants real ownership of a flagship B2B web property and a real seat at the table as we redesign the site for an AI-first audience.
What you'll own
Acquia.com — craft, brand, and creative range
You'll set the visual and experiential bar for Acquia.com. We want bolder, more playful, more confident work than a typical B2B site. You'll translate brand and product positioning into web experiences that make Acquia feel as ambitious as the brands we serve, and partner closely with our Brand & Creative team to keep identity tight while pushing the web expression forward.
A modern, component-based design system
You'll co-own our web design system alongside Brand & Creative. We're moving toward a Tailwind + React component foundation built on top of Drupal. You'll define and document the components, patterns, and tokens, hold the line on consistency and accessibility, and make the system something Brand, Marketing, and Dev all want to build with.
AI-era web design
Roughly 40% of this role is forward-looking AI design work. You'll lead how Acquia.com adopts AI-generated and AI-assisted surfaces — personalized hero treatments, dynamic copy patterns, content generated against guardrails — and define the design language for what is generated, how it's signaled to the visitor, and how we keep quality high. You'll also lead the team's adoption of AI-assisted design and build tools (Figma AI, v0, Cursor, Claude, Lovable, and what comes next), turning them into a real velocity advantage instead of a novelty.
Design and build
You'll design and ship. We want a designer who can take a concept from sketch to live page without long handoff loops — Tailwind and React fluency, fluent in modern CMS authoring, able to reach into custom HTML/CSS and lightweight JS where the system falls short. You won't be the only person who can ship code, but you'll be the designer who can.
End-to-end ownership
You'll own the full arc — the brief, the concept, the system implications, the build, the measurement, and the iteration. We're looking for someone who comes with a point of view about where the site should go and the credibility to argue for it.
Who you'll work with
- Brand & Creative on identity, photography, illustration, and large campaigns
- Web development engineers on build, performance, and technical implementation
- Marketing campaigns and demand gen on landing pages, conversion experiences, and launches
- The wider ADX leadership team on the roadmap for Acquia.com and our AI surface area
What success looks like in your first year
- Acquia.com visibly stands out from our B2B SaaS peers — measurably better engagement and conversion, and work the team is proud to point at
- The web design system is live, documented, adopted across Brand, Marketing, and Dev, and reduces friction on every new launch
- The team's design-to-ship velocity is meaningfully higher because of how you've integrated AI tooling — without dropping the quality bar
What we're looking for
- 5+ years designing for the web, with senior-level ownership of at least one complex site or property
- A portfolio that includes a shipped B2B SaaS or enterprise web project, a design system or substantial component library you helped build, and a point of view about where web design is heading
- Strong visual design instincts with creative range — illustration, motion, layout, type — and the confidence to push beyond the safe B2B template
- Working fluency with Tailwind and modern React component patterns, and willingness to write the code, not just spec it
- Comfort with Figma as a daily driver and with Adobe Creative Suite when the work calls for it
- Real accessibility chops — WCAG 2.1 AA as a default, not a checkbox at the end
- Curiosity and demonstrated experience with AI-assisted design and build workflows, and an opinion about how to use them well
- Excellent collaboration and communication skills, fluent in English, comfortable presenting work to leadership and defending the choices behind it
- Self-directed: this is a remote role on a senior team, and we trust you to set the pace
Nice to have
- Direct experience with Drupal or other enterprise CMS platforms
- Background designing for AI-native or agentic experiences
- Front-end engineering experience beyond Tailwind/React (build tools, design tokens, component testing)
- A track record of evolving a brand's web expression — not just executing against an existing one
Our interview process
- Recruiter screen
- Hiring manager conversation
- Portfolio deep-dive with the ADX team
- Practical design exercise — focused on creative range, system thinking, and how you partner with AI tools, not just polished pixels
- Final round with cross-functional partners
We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Ready to apply?
Apply to Acquia
About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity
We are looking for a Senior Revenue Advisor to join our Customer Solutions Engineering team, a critical function that helps prospects and customers transform how they manage revenue.
In this role, you will partner closely with Account Executives and solution teams to solve complex business challenges and deliver compelling solutions that demonstrate the value of Zuora’s platform.
Think of yourself as the “ZEO” (CEO) of your technical domain — guiding prospects through the full quote-to-cash lifecycle, showcasing Zuora’s capabilities, and helping organizations automate revenue accounting and accelerate growth.
This is a high-impact, customer-facing role that combines technical expertise, business strategy, and storytelling to win deals and build lasting partnerships.
Work Location
This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.
What You’ll Do
Become a Zuora Expert
- Complete Zuora’s comprehensive onboarding and sales training
- Develop deep expertise in Zuora’s products, services, and solutions
Guide Customers Through Transformation
- Act as a trusted advisor on revenue recognition automation
- Lead functional discovery sessions to understand business needs and constraints
- Design and present tailored solutions aligned with customer objectives
Drive Technical Wins
- Deliver compelling product demonstrations and executive presentations
- Showcase how Zuora enables organizations to modernize revenue operations
- Handle technical objections and differentiate Zuora from competitors
Build Strategic Customer Relationships
- Own the technical health and adoption of accounts
- Define and monitor business cases and KPIs for customer success
- Identify opportunities to expand Zuora’s footprint across business units
Influence Product & Strategy
- Partner with Product Management to shape product roadmap based on customer insights
- Share feedback and market context to inform product innovation
Collaborate Across Teams
- Work closely with Account Executives, Solution Architects, Product teams, and partners
- Support RFPs/RFIs, marketing events, and field engagements
- Help resolve technical escalations and ensure customer success
Travel
- Occasional travel within your sales territory to support customers and events
About You
- BA/BS in Accounting or Finance (or equivalent)
- 5+ years of experience in Revenue Accounting
- Strong understanding of ASC 606 and IFRS 15
- Ability to translate complex business needs into compelling solutions
- Excellent presentation and storytelling skills
- Comfort presenting to audiences ranging from operational teams to C-level executives
- Strong curiosity and motivation to master the quote-to-cash lifecycle
Bonus Points If You Have
- Pre-sales or consulting experience
- Experience with Zuora Revenue (RevPro)
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
Ready to apply?
Apply to Zuora
About Zuora
At Zuora, we’re redefining how modern businesses grow. We help companies thrive in the Subscription Economy, where success is built on recurring relationships rather than one-time transactions. Our platform empowers the world’s most innovative organizations to monetize new business models, manage subscriber relationships, and optimize digital experiences. From media and SaaS to manufacturing and fintech, industry leaders rely on Zuora to unlock sustainable growth and transform how they deliver value to customers. Join us and help shape the future of monetization.
The Opportunity
We are looking for a Technical Account Manager focused on Revenue Advisory to join our team in Costa Rica.
The Technical Account Manager (TAM) is both a consultative, outcome-focused revenue advisor and a trusted strategic partner for our customers’ finance and revenue operations teams. You’ll dive deep into the Zuora platform — especially Zuora Revenue and related Billing capabilities — to help customers modernize revenue operations, automate revenue recognition, and stay compliant with ASC 606 and IFRS 15, while still bringing the technical depth needed to connect our products into their broader SaaS and ERP landscape.
You’ll balance strategic revenue advisory with practical, data-driven execution: translating accounting policies into scalable system designs, validating data models and integrations, and ensuring customers realize measurable outcomes such as faster close, fewer manual adjustments, and cleaner audit trails. You’ll collaborate cross‑functionally with Customer Success, Product, Engineering, and Revenue Advisory teams so that solutions are both technically sound and aligned with business goals.
Your background in revenue accounting, revenue operations, and SaaS applications will be critical as you advise customers on best practices, troubleshoot complex challenges, and shape solutions that drive business impact.
What You’ll Do
Become a Zuora Revenue Expert
- Complete Zuora’s comprehensive onboarding and product training, with a focus on Zuora Revenue and its integration with Billing and upstream CRM/CPQ systems.
- Develop deep expertise in Zuora’s revenue products, services, and solutions so you can confidently guide controllers, revenue managers, and finance leaders through their transformation journeys.
Guide Customers Through Revenue Transformation
- Act as a trusted advisor on revenue recognition automation: interpret ASC 606 / IFRS 15 requirements and translate them into practical configurations, policies, and process designs in Zuora Revenue.
- Lead discovery sessions with Finance, Revenue, and IT stakeholders to understand business models, revenue streams, and constraints, and design solutions that align with their objectives and compliance needs.
- Design and present tailored revenue operations architectures across quote-to-cash, covering contract setup, performance obligations, billing, collections, and revenue recognition touchpoints.
Drive Adoption, Health, and Business Outcomes
- Own the technical and functional health of your accounts for revenue-related use cases, ensuring high adoption of Zuora Revenue capabilities and associated best practices.
- Define and track revenue-focused business cases and KPIs (e.g., days to close, manual journals, audit findings, forecasting accuracy) to show clear value realization and ROI for your customers.
- Proactively identify expansion and optimization opportunities across business units and regions, partnering with Account Management and Customer Success to grow Zuora’s footprint.
- Advisor for revenue solutions: guide customers through configurations, workflows, data models, and required integrations between Zuora Revenue, Billing, and source systems.
- Use SQL and data analysis to investigate revenue data issues, validate data structures, reconcile key metrics, and support reporting and analytics needs across Finance and RevOps.
- Collaborate with customer engineering and integration teams on API-based integrations (REST/SOAP), data flows, and error-handling patterns that keep revenue processes robust and auditable.
- Maintain and evolve runbooks, revenue process maps, and architecture diagrams so customers have clear documentation of how their revenue solution is implemented and governed.
Collaborate Across Zuora & Influence Product
- Work closely with Account Executives, Solution Architects, Product, Engineering, and partners to ensure revenue use cases are well-understood, supported, and prioritized.
- Bring forward customer use cases and feedback that help shape Zuora’s product roadmap for revenue accounting, billing, and related workflows.
- Support RFPs/RFIs, customer briefings, and executive presentations as the go‑to expert on Zuora’s revenue capabilities, positioning Zuora as the preferred strategic partner.
Travel
- Occasional travel within North America to support customers, workshops, and team events, as needed.
About You
- Education & Domain Expertise
- BA/BS in Accounting, Finance, or a related field, or equivalent practical experience.
- 5+ years of experience in Revenue Accounting and/or Revenue Operations, ideally within SaaS or technology companies, with a strong understanding of ASC 606 and IFRS 15.
- Preferred professional certifications: Certified Public Account (CPA) or Certified Private Accountant (CPI)
- Revenue & Systems Experience
- Hands-on experience implementing, operating, or advising on revenue recognition or order-to-revenue systems (e.g., Zuora Revenue, Zuora Billing, SAP RAR, Oracle, NetSuite, Workday, Salesforce CPQ/Billing).
- Proven ability to translate complex revenue and finance requirements into scalable system designs, configurations, and integrations that support compliance and reporting needs.
- Technical & Data Skills
- Experience using modern AI-powered productivity tools (e.g., Cursor or similar assistants) to analyze data, document solutions, and accelerate problem-solving.
- Proficiency with SQL (joins, data validation, troubleshooting) and comfort working with APIs (REST/SOAP) to design, test, and debug data integrations across revenue and billing systems.
- Preferred familiarity with object-oriented or scripting languages (e.g., Java, Python, JavaScript, or JSONata) and web technologies (e.g., HTML) is a strong plus, but your primary focus is on revenue operations and data, not software development.
- Advisory, Communication & Leadership
- Excellent presentation, storytelling, and facilitation skills — comfortable engaging with operational teams and C‑level executives through weekly syncs and QBRs to explain revenue concepts, trade-offs, and system behaviors in clear business terms.
- Demonstrated ability to lead business discussions with controllers, CFO staff, and IT, and to articulate the value and best practices of our revenue solutions in both technical and non‑technical language.
- Proven experience managing multiple customers or projects in a fast‑paced environment while maintaining a strong focus on outcomes and customer success.
- Mindset
- Strong curiosity and motivation to master the quote‑to‑cash lifecycle and stay current on evolving revenue standards and best practices.
- A collaborative, low‑ego, and ownership‑oriented approach — you enjoy working across Finance, RevOps, IT, and Product teams to solve tough problems and unlock new value for customers.
Benefits
As an industry pioneer, we are constantly evolving and challenging ourselves to innovate. Our people — whom we call ZEOs — are empowered to take ownership, collaborate openly, and make meaningful impact. Together, we are shaping what’s next for our customers, communities, and the world.
What We Offer
We support our employees with a comprehensive benefits package designed to help them thrive:
- Competitive compensation and performance-based bonuses
- Medical, dental, and vision coverage
- Flexible time off and wellness days
- Paid holidays and company-wide year-end break
- Paid parental leave
- Learning & Development stipend
- Opportunities to volunteer and give back
- Mental health resources and wellbeing support
(Benefits may vary by country and will be discussed during the interview process.)
Work Location
This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.
Our Commitment to Inclusion
At Zuora, everyone counts. We believe diverse perspectives make us stronger, and we are committed to building an inclusive workplace where every employee feels valued and empowered. Zuora is proud to be an Equal Opportunity Employer and welcomes applicants from all backgrounds. If you need accommodations during the hiring process, please contact assistance@zuora.com.
Ready to apply?
Apply to Zuora
About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity
We are looking for a Technical Account Manager to join our team!
The Technical Account Manager (TAM) is both a hands-on technical advisor and a trusted strategic partner for our customers. You’ll dive deep into the Zuora platform — designing workflows, analyzing data models, writing SQL queries, and advising on API integrations — while also guiding customers on how to best architect and scale their subscription business.
You’ll balance technical problem-solving with strategic advisory, collaborating with cross-functional teams to ensure solutions are both technically sound and aligned with business goals.
Your background in SaaS applications, enterprise integrations, and financial or revenue systems will be critical as you advise customers on best practices, troubleshoot complex challenges, and shape solutions that drive measurable success.
As a TAM, you’ll partner closely with executives and technical teams alike, leveraging your technical depth, communication skills, and business acumen to build long-term relationships and establish yourself as a trusted advisor.
If you’re passionate about solving complex SaaS challenges and excited to help customers succeed in the Subscription Economy®, we’d love to have you on the team.
This is a location-specific position that requires you to come into the office regularly to be most effective.
Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.
About You
Your experience
- Preferred 3–5 years of hands-on SaaS/enterprise application experience, ideally with ERP, CRM, Billing, or Revenue platforms (e.g., Salesforce, NetSuite, Workday).
- Strong proficiency with SQL (joins, data validation, troubleshooting) and experience with APIs (REST/SOAP) — able to design, test, and debug integrations.
- Experience working directly with technical stakeholders to design data models, process flows, and system integrations.
- Background in computer engineering, software engineering, solution architecture, or technical consulting with a strong desire to stay close to the technology.
- Familiarity with object-oriented programming languages or scripting languages (e.g., Java, Python, JavaScript, or JSONata) and web technologies (e.g., HTML) is a strong plus.
- Excellent communication and relationship skills — able to work comfortably with both executives and technical teams.
- Ability to manage multiple projects and customers in a fast-paced environment while maintaining a focus on technical excellence and customer outcomes.
- Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
About The Team
- Act as a hands-on technical advisor for your customers, helping them design Zuora solutions through configurations, workflows, API integrations, and your expertise of data models.
- Use SQL and data analysis to problem solve customer questions, validate data structures, and support reporting needs.
- Guide customers in designing robust, scalable solutions for subscription management, billing, and revenue recognition.
- Partner with Product and Engineering teams, bringing forward technical use cases and product feedback that influence Zuora’s roadmap to align with Customer’s needs.
- Establish and maintain system architecture diagrams, runbooks, and configuration documentation to ensure long-term technical health.
- Educate customers on best practices through custom solution-specific training and ongoing technical advisory sessions.
- Serve as a bridge between business goals and technical execution, ensuring solutions meet requirements and drive measurable outcomes.
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
Ready to apply?
Apply to Zuora
Technical Customer Success Manager II
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Technical Account Engineer II
Sumo Logic's Cloud SIEM (Security Information and Event Management) platform provides comprehensive security visibility and analytics for modern cloud and hybrid environments. Leveraging advanced analytics and machine learning, our Cloud SIEM delivers real-time threat detection, incident response, and compliance management. Designed for scalability and efficiency, it seamlessly integrates with a wide range of security tools and data sources, enabling organizations to effectively manage and mitigate security risks while optimizing their security operations. Sumo Logic's Cloud SIEM empowers security teams to stay ahead of evolving threats and maintain robust security postures.
We are seeking a highly skilled Technical Account Manager. As a trusted customer advisor, Technical Account Manager not only help our customers understand best practices to maximize Sumo Logic's value, drive customer ROI and also delve deep into the technical nuances of our platform. You'll be hands-on, assisting customers in navigating the complexities of Sumo Logic and leading strategic growth through robust relationships with users and executives in partnership with the Sumo Logic account team. Your expertise in advanced training, complex problem-solving, and enabling technology adoption will be crucial. We support customers across various verticals with specialized needs in information security, DevSecOps, and observability and monitoring.
This role offers the excitement of joining Sumo's team, which is renowned for tackling our customers' most intricate security and operational challenges. As a TAM, you'll have visibility up to the CEO level and engage with our executive team on strategic initiatives.
Travel Requirements
- Flexible, but generally once or twice a quarter (10-25%)
- Customer Visits
- Corporate Visits for Training, mandatory meetings, etc.
Responsibilities
- Advanced Technical Expertise: Hands-on keyboard experience and consultative skills.
- Strategic Adoption Drive: Facilitate training on advanced features and practices, aligning with the customer's specific usage of Sumo Logic.
- Customized Success Planning: Work closely with customers to understand their unique requirements and challenges, ensuring alignment with their expected business outcomes through a hands-on, consultative approach to build their adoption plan, then help them to achieve it and track progress. You’ll keep an eye out for additional opportunities and work to expand the plan as they progress to maximize the value they get from SUMO Logic.
- Risk Mitigation and Planning: Ability to identify financial and adoption risks within an account and pull the team together to create a thorough plan to turn risky situations into an advocacy scenario.
- Growth Strategy Development: Collaborate with the account team to formulate and implement strategies that balance customer needs with Sumo Logic’s business growth.
- Proactive Monitoring and Support: Vigilantly monitor customer KPIs, proactively address deployment issues, and drive product roadmap suggestions from customer feedback.
- Executive Engagement: Conduct Quarterly Business Reviews and monthly health check calls, maintaining a proactive, strategic presence in the account team.
- Monitor and report on the overall well-being of customers, tracking essential health and usage indicators to reduce or eliminate churn risk
- Data Analysis: Ability to look at data and infer usage patterns
Required Qualifications and Skills
- Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions.
- Customer-Centric Approach: Passionate about customer satisfaction and problem-solving.
- Relationship Management: Demonstrated ability in managing relationships across various levels, from technical practitioners to executives.
- Communication Excellence: Professional and clear communication skills, adept in both executive meetings and technical workshops.
- Ambiguity Navigation: Ability to work with uncertainty and proactively seek necessary support.
- Account Management Prowess: Demonstrable skills in managing multiple Accounts with a keen eye for detail.
- Familiar with Cyber Security frameworks and their applications in the secure DevOps Lifecycle
- Curiosity to learn about the customer base and curiosity to continue learning
Desired Qualifications and Skills
- Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu).
- Cloud Services Knowledge: Hands-on experience with AWS, GCP, Azure, or other cloud services.
- Query Language Proficiency: SQL or similar query language skills.
- Security and Operations Background: Experience in monitoring and alerting in security, operations, or SecDevOps settings.
- Advanced Technologies: Kubernetes expertise (including HELM) and data analytics knowledge are highly advantageous.
- OSS skills in Otel, Prometheus, and Falco are a plus
- Sumo Logic experience is a big plus but not required
- 5-10 Years experience
About Us
Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit www.sumologic.com.
Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.
Ready to apply?
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Contract: AI Operations Specialist
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Why You'll Love This Role:
We're looking for an experienced ML Ops Engineer to join the ML/AI team at Newsela. This team works on projects ranging from classical Machine Learning to AI / Generative pipelines. This is a hands-on role. You'll work closely with ML/AI, data and site reliability engineers to take models from prototype to production, build robust data pipelines, and keep our services running smoothly as we continue to scale.
What You'll Be Doing:
- Design and maintain CI/CD pipelines for ML model training, packaging, and deployment across our microservices.
- Manage containerized services on AWS ECS, optimizing for cost, latency, and availability.
- Automate infrastructure provisioning and service configuration with Terraform.
- Work to maintain and scale services that make use of third party LLM providers.
- Build and improve data pipelines that feed models from BigQuery, S3, and DynamoDB into training and inference workflows.
- Instrument services with observability tooling (Datadog, OpenTelemetry, Langfuse) and establish SLOs for model-serving endpoints.
- Collaborate with ML engineers to productionize new models using BentoML, FastAPI, and container-based serving.
About You:
- 2-3 years in ML Ops supporting ML/AI features, systems and workflows with 3-4 years prior experience in DevOps, CloudOps or SRE.
- Strong proficiency in Python.
- Hands-on experience with Docker containerization and container orchestration.
- Solid understanding of CI/CD for ML workflows in an enterprise production environment.
- Experience with Infrastructure as Code, preferably Terraform.
- Familiarity with cloud platforms — specifically AWS (ECS, ECR, S3, DynamoDB, CloudWatch) and GCP (BigQuery, Vertex AI).
- Experience with LLM integration and observability (OpenAI API, Google GenAI, Langfuse tracing).
- Experience building and maintaining data pipelines for ML training and feature engineering
- Familiarity with ML modeling workflows — training, evaluation, experiment tracking (e.g. MLFlow, Weights & Biases), and model versioning
- Experience monitoring and flagging model drift over time.
- Exposure to NLP/NLU models and frameworks such as Hugging Face Transformers, spaCy, or sentence-transformers
- Knowledge of vector databases (LanceDB, FAISS) and embedding-based retrieval systems
- Experience with scaling and maintaining deep learning frameworks (TensorFlow, PyTorch) in production settings
- Familiarity with classical ML libraries (scikit-learn, XGBoost, LightGBM) and model explainability tools (SHAP)
- Working knowledge of ML serving frameworks such as BentoML or similar.
- Comfort working with FastAPI or similar async Python web frameworks.
Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits
About Newsela:
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.
#LI-Remote
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Contract: Lead Analytics Engineer - Data Team
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Seeking to hire a Contractor based out of Mexico or Argentina for Lead Analytics Engineering Data Team
- We are looking for a Lead Analytics Engineer to join our data team.
- Reporting to the Hiring Manager, you will be responsible for applying data engineering best practices to analytics code to transform, test, and document data.
- You will provide clean and organized data sets to end users.
- You will be provide expert code reviews and mentorship to other engineers in the data space
- You will be responsible for building and maintaining composable data models, as well as optimizing SQL query performance for the models you build.
- You will transform raw data into business insights, working closely with stakeholders and developing analyses to answer critical business questions.
- You will create data visualizations and help stakeholders explore and understand the data visualization tools available to them.
Why you'll love this role:Data Modeling and Transformation
- Build new analyses and support existing ones using SQL and Python.
- Apply software engineering principles like version control and continuous integration to the analytics codebase.
- Expand our data warehouse with clean data ready for analysis.
Data Quality and Testing
- Apply advanced data testing strategies to ensure resulting datastores are aligned with expected business logic.
- Implement validation checks and automated testing procedures to manage data quality in your ETL/ELT pipelines.
Collaboration and Communication
- Work with stakeholders to define business logic and data expectations.
- Help drive a change in the usage of data by actively surfacing insights to stakeholders.
- Lead initiatives and problem definition, scoping, design, and planning.
Infrastructure and Automation
- Build tools and automation to run data infrastructure.
- Manage large-scale data migrations in relational datastores.
Why you're a great fit:
- 8+ Years experience working with data in a software environment.
- Required Skills: Mastered proficiency in SQL and Python; advanced experience managing business semantic layer tooling, data catalog tooling and data integrity testing frameworks. Experience with dbt orchestration and best practices.
- You have a track record of working autonomously and proactively, with deep domain knowledge of data systems.
- Required Tech Stack: SQL, Python, relational datastores, DAG tooling (like Dagster or Airflow), dbt and Tableau.
- Experience with cloud-based infrastructure (AWS, GCP, Terraform) and document, graph, or schema-less datastores.
Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits
About Newsela:
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.
#LI-Remote
Ready to apply?
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Senior Renewals Operations Manager, Professional Services
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
ROLE OVERVIEW
The Senior Renewals Operations Manager, Professional Services is a strategic, highly cross-functional role responsible for driving the effectiveness, scalability, and overall experience of the global Professional Services organization. Acting as a key operational partner to the SVP of Professional Services, this role owns the end-to-end Technical Account Manager (TAM) experience—ensuring process excellence, data-driven execution, and operational consistency across regions.
Positioned at the center of the post-sales ecosystem, this role aligns Professional Services with Renewals, Customer Success, Support, and Sales to ensure a seamless, scalable, and predictable customer experience. The role leverages data, analytics, and AI-driven capabilities to enhance performance, improve decision-making, and enable growth. This is a high-impact individual contributor role with strong executive visibility.
WHAT YOU’LL DO
- Act as a trusted operational partner to Professional Services leadership, translating strategy into scalable execution
- Own and evolve the global Professional Services operating model, ensuring consistency and scalability across regions
- Drive the rhythm of the business (weekly, monthly, quarterly) to proactively identify risks and optimize performance
- Define and track KPIs and leading indicators to measure health, productivity, and predictability
- Own and enhance the end-to-end Technical Account Manager (TAM) experience, improving workflows, tools, and processes
- Reduce operational friction and increase time spent on high-value customer engagement
- Drive cross-functional alignment with Renewals, Customer Success, Support, Sales, Finance, and Systems teams
- Lead change management initiatives to ensure adoption of new processes, tools, and operating models
- Leverage data, analytics, and AI-driven capabilities to deliver insights, improve predictability, and enable automation
- Partner with systems and analytics teams to build scalable reporting, workflows, and predictive models
TECHNOLOGIES YOU’LL WORK WITH
Salesforce (or similar CRM platforms), QTC systems, BI & analytics tools, workflow automation platforms, AI-driven analytics tools
WHAT YOU’LL BRING
- 6+ years of experience in Sales Operations, Renewals Operations, Customer Success Operations, or similar
- ENGLISH BILINGUAL
- Strong cross-functional influence and ability to drive outcomes without direct authority
- Experience working with senior leadership and presenting executive-ready insights
- Deep understanding of post-sales, renewals workflows, data, and systems
- Strong analytical mindset with the ability to translate insights into action
- Proven ability to drive complex initiatives from ideation to execution
- Advanced proficiency with CRM and sales operations tools (e.g., Salesforce)
- Ability to operate effectively in fast-paced, evolving environments
BONUS SKILLS
- Experience in SaaS, subscription renewals, or customer lifecycle operations
- Familiarity with BI tools, automation platforms, and renewals tooling
- Exposure to AI-driven analytics, predictive modeling, or automation
- Experience supporting global, multi-regional teams
WHAT YOU’LL GET
- Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
- Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
- Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
- Retirement and social security contributions through Costa Rica’s statutory programs
- Life insurance equal to 24x monthly salary, plus disability and funeral coverage
- Daily cafeteria subsidy
- Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
#LI-CC1
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
Senior Renewals Operations Manager, Customer Success
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
ROLE OVERVIEW
The Senior Renewals Operations Manager, Customer Success is a strategic, highly cross-functional role responsible for driving the effectiveness, scalability, and overall experience of the global Customer Success organization. Acting as a key operational partner to the VP of Customer Success, this role owns the end-to-end Customer Success Manager (CSM) experience—ensuring process excellence, data-driven execution, and operational consistency across regions.
Positioned at the center of the customer experience ecosystem, this role aligns Customer Success with Renewals, Support, Professional Services, and Sales to ensure a seamless, scalable, and predictable customer journey. The role leverages data, analytics, and AI-driven capabilities to improve retention, expansion, and overall customer outcomes. This is a high-impact individual contributor role with strong executive visibility.
WHAT YOU’LL DO
- Act as a trusted operational partner to Customer Success leadership, translating strategy into scalable execution
- Own and evolve the global Customer Success operating model, ensuring consistency and scalability across regions
- Drive the rhythm of the business (weekly, monthly, quarterly) to proactively identify churn risk and optimize performance
- Define and track KPIs and leading indicators to measure customer health, retention, expansion, and predictability
- Own and enhance the end-to-end Customer Success Manager (CSM) experience, improving workflows, tools, and processes
- Reduce operational friction and increase time spent on high-value customer engagement
- Drive cross-functional alignment with Renewals, Support, Professional Services, Sales, Finance, and Systems teams
- Lead change management initiatives to ensure adoption of new processes, tools, and operating models
- Leverage data, analytics, and AI-driven capabilities to identify churn risk, surface expansion opportunities, and improve predictability
- Partner with systems and analytics teams to build scalable reporting, workflows, and predictive models
TECHNOLOGIES YOU’LL WORK WITH
Salesforce (or similar CRM platforms), QTC systems, BI & analytics tools, workflow automation platforms, AI-driven analytics tools
WHAT YOU’LL BRING
- 6+ years of experience in Sales Operations, Renewals Operations, Customer Success Operations, or similar
- ENGLISH BILINGUAL
- Strong cross-functional influence and ability to drive outcomes without direct authority
- Experience working with senior leadership and presenting executive-ready insights
- Deep understanding of post-sales, renewals workflows, data, and systems
- Strong analytical mindset with the ability to translate insights into action
- Proven ability to drive complex initiatives from ideation to execution
- Advanced proficiency with CRM and sales operations tools (e.g., Salesforce)
- Ability to operate effectively in fast-paced, evolving environments
BONUS SKILLS
- Experience in SaaS, subscription renewals, or customer lifecycle operations
- Familiarity with BI tools, automation platforms, and customer success / renewals tooling
- Exposure to AI-driven analytics, predictive modeling, or automation
- Experience supporting global, multi-regional teams
SUCCESS IN THIS ROLE
- Improved Customer Success Manager experience and productivity
- Reduced operational friction and increased customer-facing time
- Increased predictability, early churn risk identification, and stronger forecast confidence
- Strong cross-functional alignment and reduced escalations
- High adoption of new processes, tools, and AI-driven capabilities
- Measurable improvements in customer success execution quality, consistency, and outcomes
WHAT YOU’LL GET
- Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
- Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
- Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
- Retirement and social security contributions through Costa Rica’s statutory programs
- Life insurance equal to 24x monthly salary, plus disability and funeral coverage
- Daily cafeteria subsidy
- Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
#LI-CC1
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
Senior Renewals Operations Manager, Customer Support
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
ROLE OVERVIEW
The Senior Renewals Operations Manager, Customer Support is a strategic, highly cross-functional role responsible for driving the effectiveness, scalability, and overall experience of the global Customer Technical Support organization. Acting as a key operational partner to the VP of Customer Technical Support, this role owns the end-to-end Technical Support Engineer (TSE) experience—ensuring process excellence, data-driven execution, and operational consistency across regions.
Positioned at the center of the post-sales ecosystem, this role aligns Customer Support with Renewals, Customer Success, Professional Services, and Sales to ensure a seamless, scalable, and predictable customer experience. The role leverages data, analytics, and AI-driven capabilities to enhance performance, improve decision-making, and enable continuous improvement. This is a high-impact individual contributor role with strong executive visibility.
WHAT YOU’LL DO
- Act as a trusted operational partner to Customer Technical Support leadership, translating strategy into scalable execution
- Own and evolve the global Customer Support operating model, ensuring consistency and scalability across regions
- Drive the rhythm of the business (weekly, monthly, quarterly) to proactively identify risks and optimize performance
- Define and track KPIs and leading indicators to measure support health, productivity, and predictability
- Own and enhance the end-to-end Technical Support Engineer (TSE) experience, improving workflows, tools, and processes
- Reduce operational friction and increase time spent on high-value customer interactions
- Drive cross-functional alignment with Renewals, Customer Success, Professional Services, Sales, Finance, and Systems teams
- Lead change management initiatives to ensure adoption of new processes, tools, and operating models
- Leverage data, analytics, and AI-driven capabilities to deliver insights, improve predictability, and enable automation
- Partner with systems and analytics teams to build scalable reporting, workflows, and predictive models
TECHNOLOGIES YOU’LL WORK WITH
Salesforce (or similar CRM platforms), QTC systems, BI & analytics tools, workflow automation platforms, AI-driven analytics tools
WHAT YOU’LL BRING
- 6+ years of experience in Sales Operations, Renewals Operations, Customer Success Operations, or similar
- ENGLISH BILINGUAL
- Strong cross-functional influence and ability to drive outcomes without direct authority
- Experience working with senior leadership and presenting executive-ready insights
- Deep understanding of post-sales, renewals workflows, data, and systems
- Strong analytical mindset with the ability to translate insights into action
- Proven ability to drive complex initiatives from ideation to execution
- Advanced proficiency with CRM and sales operations tools (e.g., Salesforce)
- Ability to operate effectively in fast-paced, evolving environments
BONUS SKILLS
- Experience in SaaS, subscription renewals, or customer lifecycle operations
- Familiarity with BI tools, automation platforms, and support or renewals tooling
- Exposure to AI-driven analytics, predictive modeling, or automation
- Experience supporting global, multi-regional teams
WHAT YOU'LL GET
- Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
- Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
- Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
- Retirement and social security contributions through Costa Rica’s statutory programs
- Life insurance equal to 24x monthly salary, plus disability and funeral coverage
- Daily cafeteria subsidy
- Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
#LI-CC1
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
Senior Data Science Engineer
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
We’re looking for a Data Science Engineer with 7+ years of experience to join the Revenue Intelligence team at Veeam. This role is ideal for someone who thrives in a fast-paced environment, enjoys building scalable data solutions, and is passionate about driving business impact through analytics, machine learning, and AI. You’ll work closely with cross-functional teams to turn data into actionable insights and intelligent applications.
What You’ll Do
- Design and implement data science, machine learning, and AI solutions to support strategic decision-making
- Perform deep-dive quantitative and qualitative analyses to validate business hypotheses and drive improvements
- Contribute to cross-functional initiatives involving data science, ML, and AI engineering use cases
- Develop knowledge bases from structured and unstructured data to support RAG systems and AI agents
- Build data-driven applications (e.g., Streamlit) to enable internal access to AI-powered capabilities
- Partner with stakeholders to deliver actionable insights and recommendations
- Continuously improve processes and identify opportunities for automation and efficiency
Technologies You’ll Work With
Python, SQL, Machine Learning & AI Frameworks, Databricks / PySpark, Data Visualization Tools (Streamlit, Tableau, Power BI, Qlik)
What You’ll Bring
- 7+ years of professional experience in data science, analytics, or machine learning roles
- Strong proficiency in Python and SQL
- Experience building scalable data science solutions (feature engineering, model training, evaluation, deployment, MLOps)
- English Bilingual
- Solid understanding of data engineering concepts (ETL/ELT, data modeling, pipelines, governance)
- Experience integrating LLMs into production systems (prompt engineering, RAG, AI agents)
Bonus Skills
- Experience with software engineering best practices (APIs, testing, version control, deployment)
- Hands-on experience with Databricks or PySpark
- Familiarity with data visualization platforms and storytelling with data
- Experience using project management and collaboration tools (Jira, Trello, Confluence)
- Strong technical writing and documentation skills
What You’ll Get
- Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
- Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
- Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
- Retirement and social security contributions through Costa Rica’s statutory programs
- Life insurance equal to 24x monthly salary, plus disability and funeral coverage
- Daily cafeteria subsidy
- Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
#LI-CC1
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
Senior Software Engineer, Windows/Desktop Applications - San José, Costa Rica
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies
- Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++.
- Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.
- Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.
- Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.
- Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases.
- Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems — and propose robust architectural or design solutions.
Required:
- 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
- Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
- Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
- Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
- Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
- Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
- Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
- A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.
Preferred / Bonus:
- Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
- Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
- Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
- Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
- Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
- Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.
What we offer
- A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
- A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
- Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
- Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
- A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Sr. Software Engineer
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About Backblaze
Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us.
About the Role
We are seeking a Senior Back-End Engineer for our Computer Backup Back-End Team. This team focuses on the back-end services of our Computer Backup product. In this role, you will build and maintain systems to back up and restore exabytes of data.
We are looking for an engineer who is knowledgeable in high-performance, highly multithreaded architectures. We value versatility and are looking for someone comfortable designing and working across any technology as our needs evolve.
Responsibilities:
- Design and develop highly scalable, performant services and APIs in a Java ecosystem.
- Integrate AI coding agents and frameworks into your workflow to accelerate development, refactor legacy components, and improve code quality.
- Own the full technical lifecycle, including estimation, design, development, and delivery.
- Collaborate across the organization to ensure project success. You will often engage with QA, Data Centers, Marketing, Product Management, Support, Legal/Compliance, and Security to gather necessary context and requirements to implement solutions correctly, help customers, and solve problems.
- Diagnose complex issues and maintain the stability of large-scale production systems.
- Collaborate across functional teams and provide technical leadership to foster engineering excellence.
Required Qualifications:
- A strong track record of proven project deliveries and successfully shipping complex software systems.
- 7+ years of experience with Java and a deep understanding of backend architecture.
- Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code) into your engineering workflow.
- Experience with…
- Relational databases, such as MySQL/Vitess and SQLite
- Observability tools, such as Prometheus, Grafana, and OpenSearch
- Data formats: JSON, XML
- Comfort working in a cross-platform environment (we develop on MacBooks for software that runs on Linux, and we use Windows for some testing).
- Filesystem expertise with Ext4, NTFS, and HFS+ (nice to have).
- Solid understanding of HTTP principles and security best practices.
- A strong desire to learn and adapt to rapidly changing technologies and tools.
Why Backblaze
- Build secure software used by companies worldwide
- Work at the intersection of AI, data, and cloud storage
- Collaborate with experienced engineering, security, product, and QA teams
- Competitive compensation and benefits
- Remote-first culture supporting work-life balance
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.
#LATAM
Ready to apply?
Apply to Backblaze External Website
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
About the Position
The Payroll Manager is a highly hands-on operational leader within the People Operations team, responsible for end-to-end processing of global payroll across North America, EMEA, LATAM, and APAC, as well as administering North American and international benefits programs.
Reporting to the Senior Director, People Operations, this is a true payroll practitioner role. You will be directly responsible for executing payroll cycles—not just overseeing them. The ideal candidate brings deep, hands-on expertise in Canada and US payroll processing and thrives in a detail-oriented, execution-focused environment.
Key Responsibilities
Global Payroll Execution (Hands-On)
- Personally execute end-to-end payroll processing, with a primary focus on Canada and US payroll
- Process payroll cycles across multiple regions, ensuring accuracy and timeliness
- Manage payroll inputs, calculations, adjustments, and reconciliations
- Support global year-end payroll activities, tax filings, and reporting
North American & International Benefits Administration
- Administer Canada and US benefits including health, dental, disability, life, retirement plans, wellness programs, and leaves
- Administer international benefits in partnership with global vendors and local brokers across EMEA, LATAM, and APAC
- Process enrollments, life events, terminations, and benefit updates globally
- Maintain accurate benefits data across payroll, HRIS, and vendor systems
- Ensure compliance with regional benefits regulations
Compliance, Controls & Governance
- Ensure compliance with federal, provincial, state, and international payroll legislation
- Maintain confidentiality and accuracy of payroll and benefits data
- Support audits and maintain internal controls
- Monitor and implement changes to global payroll and benefits regulations
Employee Support & Collaboration
- Act as escalation point for payroll and benefits inquiries
- Provide clear, accurate, and timely support to employees
- Collaborate with HR, Finance, and external vendors globally
Systems & Reporting
- Manage and optimize payroll systems such as UKG, Workday, CloudPay, ADP, or similar
- Maintain system integrity, audit integrations, and support enhancements
- Produce reporting and analytics for leadership, budgeting, and workforce planning
Who You Are
Experienced Payroll Practitioner (Mandatory)
- 10+ years of payroll experience, including 3+ years in a Payroll Lead or Manager role
- Mandatory: Hands-on experience processing Canada and US payroll (not just oversight)
- Proven experience as a payroll practitioner actively running payroll cycles
- Experience with global payroll (EMEA, LATAM, APAC) is preferred
- Experience administering North American and international benefits
Analytical & Detail-Oriented
- Strong numeracy skills with a high level of accuracy
- Advanced Excel skills (e.g., Pivot Tables, VLOOKUPs)
Organized & Trustworthy
- Ability to manage multiple time zones, deadlines, and complex data
- High level of confidentiality and attention to detail
Tech-Savvy & Improvement-Focused
- Experience with payroll/HRIS systems (UKG, Workday, CloudPay, ADP, etc.)
- Continuous improvement mindset with a focus on efficiency and accuracy
Skills & Qualifications
- Degree or diploma in HR, Business Administration, Accounting, or related field
- Payroll certification required (PCP, CPM, CPP, or equivalent)
- Strong written and verbal communication skills
- Proficiency in English; additional languages are an asset
Success in This Role
First 1–3 Months: Learning & Foundation
- Learn systems, workflows, and global payroll processes
- Begin processing payroll cycles with a focus on Canada and US
- Support benefits administration and employee inquiries
Months 4–6: Independent Execution
- Independently manage full-cycle Canada and US payroll
- Process international payrolls
- Lead benefits administration activities and reconciliations
- Support year-end payroll preparation
7+ Months: Ownership & Optimization
- Own global payroll and benefits operations end-to-end
- Lead compliance, audits, and year-end processing
- Drive process improvements and automation initiatives
- Act as subject matter expert for payroll and benefits
Interview Process
- Candidates will complete a practical payroll assessment/test to evaluate hands-on payroll knowledge and accuracy
- Interview stages will include recruiter screening, technical evaluation, and stakeholder interviews
Ready to apply?
Apply to Varicent
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
About the Position
The Payroll Manager is a highly hands-on operational leader within the People Operations team, responsible for end-to-end processing of global payroll across North America, EMEA, LATAM, and APAC, as well as administering North American and international benefits programs.
Reporting to the Senior Director, People Operations, this is a true payroll practitioner role. You will be directly responsible for executing payroll cycles—not just overseeing them. The ideal candidate brings deep, hands-on expertise in Canada and US payroll processing and thrives in a detail-oriented, execution-focused environment.
Key Responsibilities
Global Payroll Execution (Hands-On)
- Personally execute end-to-end payroll processing, with a primary focus on Canada and US payroll
- Process payroll cycles across multiple regions, ensuring accuracy and timeliness
- Manage payroll inputs, calculations, adjustments, and reconciliations
- Support global year-end payroll activities, tax filings, and reporting
North American & International Benefits Administration
- Administer Canada and US benefits including health, dental, disability, life, retirement plans, wellness programs, and leaves
- Administer international benefits in partnership with global vendors and local brokers across EMEA, LATAM, and APAC
- Process enrollments, life events, terminations, and benefit updates globally
- Maintain accurate benefits data across payroll, HRIS, and vendor systems
- Ensure compliance with regional benefits regulations
Compliance, Controls & Governance
- Ensure compliance with federal, provincial, state, and international payroll legislation
- Maintain confidentiality and accuracy of payroll and benefits data
- Support audits and maintain internal controls
- Monitor and implement changes to global payroll and benefits regulations
Employee Support & Collaboration
- Act as escalation point for payroll and benefits inquiries
- Provide clear, accurate, and timely support to employees
- Collaborate with HR, Finance, and external vendors globally
Systems & Reporting
- Manage and optimize payroll systems such as UKG, Workday, CloudPay, ADP, or similar
- Maintain system integrity, audit integrations, and support enhancements
- Produce reporting and analytics for leadership, budgeting, and workforce planning
Who You Are
Experienced Payroll Practitioner (Mandatory)
- 10+ years of payroll experience, including 3+ years in a Payroll Lead or Manager role
- Mandatory: Hands-on experience processing Canada and US payroll (not just oversight)
- Proven experience as a payroll practitioner actively running payroll cycles
- Experience with global payroll (EMEA, LATAM, APAC) is preferred
- Experience administering North American and international benefits
Analytical & Detail-Oriented
- Strong numeracy skills with a high level of accuracy
- Advanced Excel skills (e.g., Pivot Tables, VLOOKUPs)
Organized & Trustworthy
- Ability to manage multiple time zones, deadlines, and complex data
- High level of confidentiality and attention to detail
Tech-Savvy & Improvement-Focused
- Experience with payroll/HRIS systems (UKG, Workday, CloudPay, ADP, etc.)
- Continuous improvement mindset with a focus on efficiency and accuracy
Skills & Qualifications
- Degree or diploma in HR, Business Administration, Accounting, or related field
- Payroll certification required (PCP, CPM, CPP, or equivalent)
- Strong written and verbal communication skills
- Proficiency in English; additional languages are an asset
Success in This Role
First 1–3 Months: Learning & Foundation
- Learn systems, workflows, and global payroll processes
- Begin processing payroll cycles with a focus on Canada and US
- Support benefits administration and employee inquiries
Months 4–6: Independent Execution
- Independently manage full-cycle Canada and US payroll
- Process international payrolls
- Lead benefits administration activities and reconciliations
- Support year-end payroll preparation
7+ Months: Ownership & Optimization
- Own global payroll and benefits operations end-to-end
- Lead compliance, audits, and year-end processing
- Drive process improvements and automation initiatives
- Act as subject matter expert for payroll and benefits
Interview Process
- Candidates will complete a practical payroll assessment/test to evaluate hands-on payroll knowledge and accuracy
- Interview stages will include recruiter screening, technical evaluation, and stakeholder interviews
Ready to apply?
Apply to Varicent
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
About the Position
The Payroll Manager is a highly hands-on operational leader within the People Operations team, responsible for end-to-end processing of global payroll across North America, EMEA, LATAM, and APAC, as well as administering North American and international benefits programs.
Reporting to the Senior Director, People Operations, this is a true payroll practitioner role. You will be directly responsible for executing payroll cycles—not just overseeing them. The ideal candidate brings deep, hands-on expertise in Canada and US payroll processing and thrives in a detail-oriented, execution-focused environment.
Key Responsibilities
Global Payroll Execution (Hands-On)
- Personally execute end-to-end payroll processing, with a primary focus on Canada and US payroll
- Process payroll cycles across multiple regions, ensuring accuracy and timeliness
- Manage payroll inputs, calculations, adjustments, and reconciliations
- Support global year-end payroll activities, tax filings, and reporting
North American & International Benefits Administration
- Administer Canada and US benefits including health, dental, disability, life, retirement plans, wellness programs, and leaves
- Administer international benefits in partnership with global vendors and local brokers across EMEA, LATAM, and APAC
- Process enrollments, life events, terminations, and benefit updates globally
- Maintain accurate benefits data across payroll, HRIS, and vendor systems
- Ensure compliance with regional benefits regulations
Compliance, Controls & Governance
- Ensure compliance with federal, provincial, state, and international payroll legislation
- Maintain confidentiality and accuracy of payroll and benefits data
- Support audits and maintain internal controls
- Monitor and implement changes to global payroll and benefits regulations
Employee Support & Collaboration
- Act as escalation point for payroll and benefits inquiries
- Provide clear, accurate, and timely support to employees
- Collaborate with HR, Finance, and external vendors globally
Systems & Reporting
- Manage and optimize payroll systems such as UKG, Workday, CloudPay, ADP, or similar
- Maintain system integrity, audit integrations, and support enhancements
- Produce reporting and analytics for leadership, budgeting, and workforce planning
Who You Are
Experienced Payroll Practitioner (Mandatory)
- 10+ years of payroll experience, including 3+ years in a Payroll Lead or Manager role
- Mandatory: Hands-on experience processing Canada and US payroll (not just oversight)
- Proven experience as a payroll practitioner actively running payroll cycles
- Experience with global payroll (EMEA, LATAM, APAC) is preferred
- Experience administering North American and international benefits
Analytical & Detail-Oriented
- Strong numeracy skills with a high level of accuracy
- Advanced Excel skills (e.g., Pivot Tables, VLOOKUPs)
Organized & Trustworthy
- Ability to manage multiple time zones, deadlines, and complex data
- High level of confidentiality and attention to detail
Tech-Savvy & Improvement-Focused
- Experience with payroll/HRIS systems (UKG, Workday, CloudPay, ADP, etc.)
- Continuous improvement mindset with a focus on efficiency and accuracy
Skills & Qualifications
- Degree or diploma in HR, Business Administration, Accounting, or related field
- Payroll certification required (PCP, CPM, CPP, or equivalent)
- Strong written and verbal communication skills
- Proficiency in English; additional languages are an asset
Success in This Role
First 1–3 Months: Learning & Foundation
- Learn systems, workflows, and global payroll processes
- Begin processing payroll cycles with a focus on Canada and US
- Support benefits administration and employee inquiries
Months 4–6: Independent Execution
- Independently manage full-cycle Canada and US payroll
- Process international payrolls
- Lead benefits administration activities and reconciliations
- Support year-end payroll preparation
7+ Months: Ownership & Optimization
- Own global payroll and benefits operations end-to-end
- Lead compliance, audits, and year-end processing
- Drive process improvements and automation initiatives
- Act as subject matter expert for payroll and benefits
Interview Process
- Candidates will complete a practical payroll assessment/test to evaluate hands-on payroll knowledge and accuracy
- Interview stages will include recruiter screening, technical evaluation, and stakeholder interviews
Ready to apply?
Apply to Varicent
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
About the Position
The Payroll Manager is a highly hands-on operational leader within the People Operations team, responsible for end-to-end processing of global payroll across North America, EMEA, LATAM, and APAC, as well as administering North American and international benefits programs.
Reporting to the Senior Director, People Operations, this is a true payroll practitioner role. You will be directly responsible for executing payroll cycles—not just overseeing them. The ideal candidate brings deep, hands-on expertise in Canada and US payroll processing and thrives in a detail-oriented, execution-focused environment.
Key Responsibilities
Global Payroll Execution (Hands-On)
- Personally execute end-to-end payroll processing, with a primary focus on Canada and US payroll
- Process payroll cycles across multiple regions, ensuring accuracy and timeliness
- Manage payroll inputs, calculations, adjustments, and reconciliations
- Support global year-end payroll activities, tax filings, and reporting
North American & International Benefits Administration
- Administer Canada and US benefits including health, dental, disability, life, retirement plans, wellness programs, and leaves
- Administer international benefits in partnership with global vendors and local brokers across EMEA, LATAM, and APAC
- Process enrollments, life events, terminations, and benefit updates globally
- Maintain accurate benefits data across payroll, HRIS, and vendor systems
- Ensure compliance with regional benefits regulations
Compliance, Controls & Governance
- Ensure compliance with federal, provincial, state, and international payroll legislation
- Maintain confidentiality and accuracy of payroll and benefits data
- Support audits and maintain internal controls
- Monitor and implement changes to global payroll and benefits regulations
Employee Support & Collaboration
- Act as escalation point for payroll and benefits inquiries
- Provide clear, accurate, and timely support to employees
- Collaborate with HR, Finance, and external vendors globally
Systems & Reporting
- Manage and optimize payroll systems such as UKG, Workday, CloudPay, ADP, or similar
- Maintain system integrity, audit integrations, and support enhancements
- Produce reporting and analytics for leadership, budgeting, and workforce planning
Who You Are
Experienced Payroll Practitioner (Mandatory)
- 10+ years of payroll experience, including 3+ years in a Payroll Lead or Manager role
- Mandatory: Hands-on experience processing Canada and US payroll (not just oversight)
- Proven experience as a payroll practitioner actively running payroll cycles
- Experience with global payroll (EMEA, LATAM, APAC) is preferred
- Experience administering North American and international benefits
Analytical & Detail-Oriented
- Strong numeracy skills with a high level of accuracy
- Advanced Excel skills (e.g., Pivot Tables, VLOOKUPs)
Organized & Trustworthy
- Ability to manage multiple time zones, deadlines, and complex data
- High level of confidentiality and attention to detail
Tech-Savvy & Improvement-Focused
- Experience with payroll/HRIS systems (UKG, Workday, CloudPay, ADP, etc.)
- Continuous improvement mindset with a focus on efficiency and accuracy
Skills & Qualifications
- Degree or diploma in HR, Business Administration, Accounting, or related field
- Payroll certification required (PCP, CPM, CPP, or equivalent)
- Strong written and verbal communication skills
- Proficiency in English; additional languages are an asset
Success in This Role
First 1–3 Months: Learning & Foundation
- Learn systems, workflows, and global payroll processes
- Begin processing payroll cycles with a focus on Canada and US
- Support benefits administration and employee inquiries
Months 4–6: Independent Execution
- Independently manage full-cycle Canada and US payroll
- Process international payrolls
- Lead benefits administration activities and reconciliations
- Support year-end payroll preparation
7+ Months: Ownership & Optimization
- Own global payroll and benefits operations end-to-end
- Lead compliance, audits, and year-end processing
- Drive process improvements and automation initiatives
- Act as subject matter expert for payroll and benefits
Interview Process
- Candidates will complete a practical payroll assessment/test to evaluate hands-on payroll knowledge and accuracy
- Interview stages will include recruiter screening, technical evaluation, and stakeholder interviews
Ready to apply?
Apply to Varicent
DevOps Engineer
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Linqia is the leader in the influencer marketing industry. We’re a growing tech start-up, having experienced 100% year-over-year growth and break-even. At Linqia, we partner with the world’s largest brands including Danone, AB InBev, Kimberly-Clark, Unilever, and Walmart to build compelling and effective influencer marketing campaigns. Our AI-driven platform and team of experts are leading the transformation of influencer marketing.
We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win.
SOFTWARE AND INFRASTRUCTURE DEVOPS ENGINEER
Experience level 3+ YoE supporting production saas in AWS
Location Anywhere in LATAM preferably in Colombia
Employment type Full‑time contract
ABOUT THE ROLE
Build out a cloud‑native team that owns the entire software delivery life cycle on Amazon Web Services. You will combine deep Kubernetes expertise with Python and shell scripting to automate, monitor, and continuously improve the Linqia platform while driving FinOps practices to keep our cloud footprint efficient. Work in a GitOps culture where every change is delivered through pull requests and rolled out by automated pipelines.
WHAT YOU WILL DO
- Design, maintain, and evolve our AWS account structure, VPC networking, IAM policies, security boundaries, and cost‑management controls using Terraform and the AWS console
- Maintain secure networking layers with AWS load balancers, ingress controllers, service‑mesh policies, network policies, and zero‑trust principles
- Operate and harden production‑grade Kubernetes clusters on AWS EKS, including upgrades, service mesh, policy management, and multi‑cluster architectures driven by Argo CD
- Build reusable infrastructure‑as‑code modules with Terraform that provision cloud resources in minutes while enforcing tagging standards and least‑privilege access
- Create self‑service CI/CD pipelines in Jenkins and GitHub Actions for fast, safe releases with automated testing and promotion across environments
- Deliver real‑time observability with Datadog, Prometheus, Grafana, CloudWatch, and OpenTelemetry, and use these tools to assist in solving production bugs and issues
- Administer and maintain purpose-built Linux VMs via configuration management tools like Puppet, Ansible, or Chef
- Deploy, scale, and maintain databases on AWS (Aurora, PostgreSQL, MySQL, OpenSearch, etc.), maintaining high database performance/uptime, optimizing tables and datasets, and ensuring disaster recovery protocols are in place.
- Support developers by maintaining Podman‑based local dev boxes and Kubernetes staging environments that mirror production, ensuring smooth hand‑off from local code to cloud‑native deployments
- Implement FinOps practices: track and forecast AWS spend, enforce cost‑allocation tagging, identify rightsizing opportunities, manage Savings Plans or Reserved Instances, and build cost‑optimisation dashboards for engineering and finance stakeholders
- Write automation utilities and command‑line tools in Python and craft shell scripts that glue components and workflows together
- Champion reliability through incident reviews, capacity planning, game days, chaos testing, and service‑level objective tracking
- Collaborate in Agile rituals, plan sprints, refine backlog tickets, and pair with peers to spread DevOps and FinOps best practices
WHAT YOU BRING
- Bachelor degree in Computer Science or equivalent practical experience
- three plus years working with cloud infrastructure or platform engineering focused on AWS
- Deep hands‑on experience with Kubernetes, preferably EKS, covering upgrades, networking, storage, RBAC, and custom resources
- Proficiency in Python and Bash or Zsh scripting
- Strong understanding of core AWS services EC2, VPC, IAM, ALB, S3, RDS, CloudFormation, and CloudWatch
- Demonstrated experience applying FinOps principles: cost monitoring, forecasting, and optimisation on AWS
- Solid experience with Docker and container runtimes, with emphasis on Podman for local development environments
- Hands‑on practice with configuration‑management tools such as Ansible or Puppet and infrastructure‑as‑code with Terraform
- Proven use of Datadog for metrics, logs, and APM, plus familiarity with Prometheus and Grafana dashboards
- Comfortable with Git‑based workflows, feature branching, and pull‑request reviews
- Strong SQL skills and a deep understanding of relational database internals
- Competent in Linux administration, process troubleshooting, and performance tuning
- Practical knowledge of TCP/IP, HTTP, TLS, DNS, and common networking tools
- Clear communication skills and an ability to translate complex technical topics to diverse audiences
- Familiarity with Scrum or Kanban and a continuous‑improvement mindset
EXTRA CREDIT
- AWS certifications such as Solutions Architect, DevOps Engineer, or FinOps Practitioner
- Experience with AWS security tooling GuardDuty, Security Hub, IAM Access Analyzer, and KMS
- Building data pipelines with Apache Spark, Flink, or similar frameworks
- Implementing event‑driven architectures with Kafka Streams or KSQL
- Applying SRE practices such as error budgets and service‑level dashboards
- Exposure to machine‑learning workflows, ModelOps, or MLOps in production
This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.
Ready to apply?
Apply to Linqia
Sr. QA Automation Engineer
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About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. QA Automation Engineer to join our team!
About the Role
We are looking for a Senior QA Automation Engineer to help ensure the quality, reliability, and scalability of Backblaze products across UI and API experiences. This role will serve as a trusted quality partner to Product and Engineering, owning end to end testing and helping define a strong quality strategy across new and existing features. The ideal candidate brings deep QA experience, strong automation skills, a thoughtful approach to test design, and the ability to improve testing workflows through AI, process enhancements, and close cross-functional collaboration.
What You'll Do:
- Understand Backblaze products and its software stack.
- Own end to end testing across UI, API and serve as a trusted quality partner for product and development teams.
- Advocate for testability across the software and collaborate with product owners for well defined acceptance criteria.
- Define test strategy and write structured test plans for new features being developed.
- Design and automate tests in python/javascript and contribute to current test harnesses.
- Perform functional, integration and regression testing for Backblaze API and user flows.
- Leverage AI to enhance these workflows and accelerate testing.
- Interact with developers to clarify functionality and facilitate defect resolution by identifying, recording and verifying software issues.
- Define and implement QA process improvements.
The Right Fit:
- Experience with API testing and understanding of cloud storage concepts.
- 10+ years of QA experience with focus on testing at scale.
- Excellent troubleshooting and analytical skills with a keen eye for detail.
- Strong experience with scripting and test automation software (such as Selenium or Playwright).
- Can utilize AI tools in a manner advantageous to testing and advocates for AI adoption.
- Familiarity with TestRail or a similar test case management software and JIRA or another project and issue-tracking software is needed. Other relevant software: Jenkins, GitHub, Postman
- Experience with Agile/Scrum and well-versed in SDLC processes
- Good communication skills, both written and verbal. Ability to clearly and simply convey complex concepts.
- Experience with performance and security testing is a plus.
- Cross platform experience (Mac/Windows/Linux)
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.
#LATAM
Ready to apply?
Apply to Backblaze External Website
Who We Are
Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Data Engineer you’ll be tasked with designing, building, and maintaining scalable data platforms and pipelines. Your deep knowledge of data platforms such as Azure Fabric, Databricks, and Snowflake will be essential as you collaborate closely with data analysts, scientists, and other engineers to ensure reliable, secure, and efficient data solutions.
What You’ll Do
- Design, build, and manage robust data pipelines and data architectures.
- Implement solutions leveraging platforms such as Azure Fabric, Databricks, and Snowflake.
- Optimize data workflows, ensuring reliability, scalability, and performance.
- Collaborate with internal stakeholders to understand data needs and deliver tailored solutions.
- Ensure data security and compliance with industry standards and best practices.
- Perform data modelling, data extraction, transformation, and loading (ETL/ELT).
- Identify and recommend innovative solutions to enhance data quality and analytics capabilities.
Qualifications
- Bachelor’s degree or higher in Computer Science, Data Engineering, Information Technology, or a related field.
- At least 3 years of professional experience as a Data Engineer or similar role.
- Proficiency in data platforms such as Azure Fabric, Databricks, and Snowflake.
- Hands-on experience with data pipeline tools, cloud services, and storage solutions.
- Strong programming skills in SQL, Python, or related languages.
- Experience with big data technologies and concepts (Spark, Hadoop, Kafka).
- Excellent analytical, troubleshooting, and problem-solving skills.
- Ability to effectively communicate technical concepts clearly to non-technical stakeholders.
- Advanced English
Nice to have
- Certifications related to Azure Data Engineering, Databricks, or Snowflake.
- Familiarity with DevOps practices and CI/CD pipelines.
Perks and Benefits
- Mentorship Program
- Comprehensive Health & Wellness Benefits Package
- Parental Leave Program
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Bonus Points
Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Full Stack Developer you'll be tasked with working on one of our web application projects. Working within the software development team, your duties will require you to assist in the development and architecture of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be apart of the highly-skilled development team at Konrad.
What You'll Do
- Write maintainable, testable, and performant software in collaboration with our world class team
- Participate in code review and performing extensive testing to ensure high quality software
- Research new technology and tools and share those findings with the team
- Communicate clearly and effectively with all members of our team
Qualifications
- 2+ years of professional experience in a software development role
- Very strong programming skills in one or more of our core languages (Java, C#, JavaScript)
- Deep understanding of each of the parts that make up a modern web application (APIs, templating, routing, data storage, design patterns, optimization, caching, security)
- Fundamental knowledge of core web principals (HTTP, the DOM, SSL, web servers)
- Fluency with relational databases or alternatively NoSQL databases
- Front end framework experience using React or Angular is an asset
- Custom development with ASP.NET, Java Spring, or Node.js experience is an asset
- Great interpersonal skills - we work very closely together as a team and require a lot of communication
- Proactive personality, and a desire to deliver your best work
- A love for improving software development workflows/process
- Intermediate to advanced english.
Perks and Benefits
- Mentorship Program
- Comprehensive Health & Wellness Benefits Package
- Parental Leave Program
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Full Stack Java Developer you'll be tasked with working on web application development in Java and Spring Boot. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.
What You'll Do
- Write maintainable, testable, and performant software in collaboration with our world class team.
- Participate in code review and perform extensive testing to ensure we deliver high quality software.
- Research new technology and tools and share those findings with the team.
- Communicate clearly and effectively with all members of our team.
Qualifications
- 1-3 years experience building and delivering modern production-grade web applications in a team environment
- Very strong Java programming skills utilizing Spring Boot or Spring Cloud
- Front end JS framework experience using React or Angular or similar
- Deep understanding of each of the parts that make up a modern web application (APIs, templating, routing, data storage, design patterns, optimization, caching, security)
- Fundamental knowledge of core web principals (HTTP, the DOM, SSL, web servers)
- Fluency with relational databases or alternatively NoSQL databases
- Great interpersonal skills - we work very closely together as a team and require a lot of communication.
- A proactive personality, and a desire to deliver your best work.
- A love for improving software development workflows and processes.
Nice to have
- Experience working with content management systems (Wordpress, AEM, Sitefinity etc…)
- Experience working within cloud environments (AWS, Google Cloud, Azure)
- Experience working with GraphQL, ElasticSearch, Serverless, or Next.js
Perks and Benefits
- Mentorship Program
- Comprehensive Health & Wellness Benefits Package
- Parental Leave Program
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a .NET Developer you'll be tasked with working on web application development in C# and.NET. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.
What You’ll Do
- Write maintainable, testable, and performant software in collaboration with our world class team.
- Participate in code review and perform extensive testing to ensure we deliver high quality software.
- Research new technology and tools and share those findings with the team.
- Communicate clearly and effectively with all members of our team.
Qualifications
- 1-3 years experience building and delivering modern production-grade web applications in a team environment
- Very strong C# programming skills utilizing .NET
- Deep understanding of each of the parts that make up a modern web application (APIs, templating, routing, data storage, design patterns, optimization, caching, security)
- Fundamental knowledge of core web principals (HTTP, the DOM, SSL, web servers)
- Fluency with relational databases or alternatively NoSQL databases
- Great interpersonal and communication skills in english - we work very closely together as a team and require a lot of communication.
- A proactive personality, and a desire to deliver your best work.
- A love for improving software development workflows and processes.
Nice to have
- Front end JS framework experience using React or Angular or similar
- Experience working with content management systems (Wordpress, AEM, Sitefinity etc…)
- Experience working within cloud environments (AWS, Google Cloud, Azure)
- Experience working with GraphQL, ElasticSearch, Serverless, or Next.js
Perks and Benefits
- Mentorship Program
- Comprehensive Health & Wellness Benefits Package
- Parental Leave Program
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Salesforce Developer you'll be tasked with web application development utilizing the Salesforce platform. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.
What You'll Do
- Write maintainable, testable, and performant software in collaboration with our world class team
- Participate in code review and performing extensive testing to ensure high quality software
- Research new technology and tools and share those findings with the team
- Communicate clearly and effectively with all members of our team
Qualifications
- 3+ years experience building and delivering modern production-grade web applications in a Salesforce environment
- Experience with Java, Apex, SOQL, Visualforce, Lightning Web Components, Lightning Design System
- Experience leveraging Salesforce declarative systems (Creating Fields, Objects, Actions, Sharing Rules, Profiles, Permission sets, Processes, Flows, Workflows, Validation Rules, Omni Scripts etc.)
- Experience with Salesforce Commerce Cloud and Salesforce CRM
- Deep understanding of each of the parts that make up a modern web application (APIs, templating, routing, data storage, design patterns, optimization, caching, security)
- Fundamental knowledge of core web principals (HTTP, the DOM, SSL, web servers)
- Great interpersonal skills - we work very closely together as a team and require a lot of communication.
- A proactive personality, and a desire to deliver your best work.
- A love for improving software development workflows and processes.
- Intermediate to advanced English.
Nice to have
- Front end JS framework experience using React or Angular or similar
- Experience working with content management systems (Wordpress, AEM, Sitefinity etc…)
- Experience working within cloud environments (AWS, Google Cloud, Azure)
- Experience working with GraphQL, ElasticSearch, Serverless, or Next.js
Perks and Benefits
- Mentorship Program
- Comprehensive Health & Wellness Benefits Package
- Parental Leave Program
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Senior Data Engineer you’ll be tasked with designing, building, and maintaining scalable data platforms and pipelines. Your deep knowledge of data platforms such as Azure Fabric, Databricks, and Snowflake will be essential as you collaborate closely with data analysts, scientists, and other engineers to ensure reliable, secure, and efficient data solutions.
What You’ll Do
- Design, build, and manage robust data pipelines and data architectures.
- Implement solutions leveraging platforms such as Azure Fabric, Databricks, and Snowflake.
- Optimize data workflows, ensuring reliability, scalability, and performance.
- Collaborate with internal stakeholders to understand data needs and deliver tailored solutions.
- Ensure data security and compliance with industry standards and best practices.
- Perform data modelling, data extraction, transformation, and loading (ETL/ELT).
- Identify and recommend innovative solutions to enhance data quality and analytics capabilities.
Qualifications
- Bachelor’s degree or higher in Computer Science, Data Engineering, Information Technology, or a related field.
- 4+ years of professional experience as a Data Engineer or similar role.
- Proficiency in data platforms such as Azure Fabric, Databricks, and Snowflake.
- Hands-on experience with data pipeline tools, cloud services, and storage solutions.
- Strong programming skills in SQL, Python, or related languages.
- Experience with big data technologies and concepts (Spark, Hadoop, Kafka).
- Excellent analytical, troubleshooting, and problem-solving skills.
- Ability to effectively communicate technical concepts clearly to non-technical stakeholders.
- Advanced English
Nice to have
- Certifications related to Azure Data Engineering, Databricks, or Snowflake.
- Familiarity with DevOps practices and CI/CD pipelines.
Perks and Benefits
- Comprehensive Health & Wellness Benefits Package
- Parental Leave Program
- Annual tech & travel allowance
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Bonus Points
Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Full Stack Developer you'll be tasked with working on web application development. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.
What You'll Do
- Write maintainable, testable, and performant software in collaboration with our world class team
- Participate in code review and performing extensive testing to ensure high quality software
- Research new technology and tools and share those findings with the team
- Communicate clearly and effectively with all members of our team
Qualifications
- 5+ years experience building and delivering modern production-grade web applications in a team environment
- Very strong JavaScript programming skills, utilizing tools and platforms like TypeScript, Node.js, Next.js
- Front end JS framework experience using React or Angular or similar
- Deep understanding of each of the parts that make up a modern web application (APIs, templating, routing, data storage, design patterns, optimization, caching, security)
- Fundamental knowledge of core web principals (HTTP, the DOM, SSL, web servers)
- Great interpersonal skills - we work very closely together as a team and require a lot of communication
- A proactive personality, and a desire to deliver your best work
- A love for improving software development workflows and processes
- Intermediate to advanced English
Nice to have
- Custom development with Next.js, Gatsby, Remix.js, or similar is an asset
- Experience working with content management systems (Wordpress, AEM, Sitefinity etc…)
- Experience working within cloud environments (AWS, Google Cloud, Azure)
- Experience working with GraphQL, ElasticSearch, Serverless, or Next.js
Perks and Benefits
- Comprehensive Health & Wellness Benefits Package
- Parental Leave Program
- Annual tech & travel allowance
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Full Stack Java Developer you'll be tasked with working on web application development in Java and Spring Boot. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.
What You'll Do
- Write maintainable, testable, and performant software in collaboration with our world class team.
- Participate in code review and perform extensive testing to ensure we deliver high quality software.
- Research new technology and tools and share those findings with the team.
- Communicate clearly and effectively with all members of our team.
Qualifications
- 3+ years experience building and delivering modern production-grade web applications in a team environment
- Very strong Java programming skills utilizing Spring Boot or Spring Cloud
- Front end JS framework experience using React or Angular or similar
- Deep understanding of each of the parts that make up a modern web application (APIs, templating, routing, data storage, design patterns, optimization, caching, security)
- Fundamental knowledge of core web principals (HTTP, the DOM, SSL, web servers)
- Fluency with relational databases or alternatively NoSQL databases
- Great interpersonal skills - we work very closely together as a team and require a lot of communication.
- A proactive personality, and a desire to deliver your best work.
- A love for improving software development workflows and processes.
Nice to have
- Experience working with content management systems (Wordpress, AEM, Sitefinity etc…)
- Experience working within cloud environments (AWS, Google Cloud, Azure)
- Experience working with GraphQL, ElasticSearch, Serverless, or Next.js
Perks and Benefits
- Comprehensive Health & Wellness Benefits Package
- Parental Leave Program
- Annual tech & travel allowance
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
As a Senior .NET Developer you'll be tasked with working on web application development in C# and .NET. Working within the software development team, your duties will require you to assist in the development and delivery of consumer and enterprise applications. This role is ideal for ambitious developers who feel confident in their technical ability and want to be a part of the highly-skilled development team at Konrad.
What You’ll Do
- Write maintainable, testable, and performant software in collaboration with our world class team.
- Participate in code review and perform extensive testing to ensure we deliver high quality software.
- Research new technology and tools and share those findings with the team.
- Communicate clearly and effectively with all members of our team.
Qualifications
- 3+ years experience building and delivering modern production-grade web applications in a team environment
- Very strong C# programming skills utilizing .NET
- Deep understanding of each of the parts that make up a modern web application (APIs, templating, routing, data storage, design patterns, optimization, caching, security)
- Fundamental knowledge of core web principals (HTTP, the DOM, SSL, web servers)
- Fluency with relational databases or alternatively NoSQL databases
- Great interpersonal and communication skills in english- we work very closely together as a team and require a lot of communication.
- A proactive personality, and a desire to deliver your best work.
- A love for improving software development workflows and processes.
Nice to have
- Front end JS framework experience using React or Angular or similar
- Experience working with content management systems (Wordpress, AEM, Sitefinity etc…)
- Experience working within cloud environments (AWS, Google Cloud, Azure)
- Experience working with GraphQL, ElasticSearch, Serverless, or Next.js
Perks and Benefits
- Comprehensive Health & Wellness Benefits Package
- Parental Leave Program
- Annual tech & travel allowance
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Who We Are
Konrad Group is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About The Role
Konrad Group is looking to hire full-time Senior Quality Assurance Engineers. The ideal candidate will be responsible for interacting with project stakeholders to understand project requirements, create documentation, and lead and execute QA processes. The Senior QA Engineer will create Test Plans and execute them in accordance with the SDLC while performing rigorous testing to ensure overall project success.
Our engineering teams work in smaller groups based on project size, collaborating closely with project management and our quality engineering specialists. We strive to create a work environment that encourages innovation, collaboration, career advancement and personal fulfillment.
What You'll Do
Carry out a variety of test requirements on a project-by-project basis, including:
- Manual functional and behavioral testing.
- Device, operating system, and browser support testing.
- User experience testing.
- Front-end test automation with Selenium Java, Cypress, Robot Framework with Python or Playwright.
- Mobile automation experience using Appium with Java.
- Create and maintain automation test scripts for different frameworks such as Cucumber.
- Performance, penetration/security, regression, smoke testing, etc.
- Working knowledge of automation tools for preceding testing types above is also a mustCreate informative and thorough defects in JIRA, Azure DevOps and verify defect fixesWork creating and maintaining CI/CD for automation tests using tools such as GitHub Actions, Gitlab Jobs, Jenkins among others.
- Interact with Project Management and Development teams to understand test schedules and deadlines.
- Create project health reports and keep stakeholders informed on overall project health.
- Triage and escalate issues based on severity and significance to the project.
- Confirm consistency in experience across multiple browsers and devices.
Qualifications
General QA Skills
- Bachelor Degree in Software Development or similar
- 4+ years of experience in QA roles
- 1+ years of experience in Automation QA jobs
- Technical certifications is a plus
- Knowledge of Windows, OS X, iOS and Android operating systems
- Excellent English communication skills, written and verbal, are required
- Deep knowledge of industry standard testing practices and processes
- Ability to triage and prioritize defects effectively
- Proficiency with all standard browsers and operating systems, desktop and mobile
Working knowledge and proficiency or ability to work with Konrad Group's technology stack:
- JIRA for SDLC management
- GIT for version control
- Experience with enterprise level test management software such as Zephyr or TestRail
- Knowledge of how to build for Android, iOS, or web from repository a big plus
- Ability to learn new technologies and tools quickly
Perks and Benefits
- Comprehensive Health & Wellness Benefits Package
- Parental Leave Program
- Annual tech & travel allowance
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
- Socials, Outings & Retreats
- Culture of Learning & Development
Konrad Group is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
#LI-Hybrid
Ready to apply?
Apply to Konrad
Sr. QA Automation Engineer
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About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. QA Automation Engineer Engineer to join our team!
About the Role
We are looking for a Senior QA Engineer to help ensure the quality, reliability, and scalability of Backblaze products across UI and API experiences. This role will serve as a trusted quality partner to Product and Engineering, owning end to end testing and helping define a strong quality strategy across new and existing features. The ideal candidate brings deep QA experience, strong automation skills, a thoughtful approach to test design, and the ability to improve testing workflows through AI, process enhancements, and close cross-functional collaboration.
Responsibilities
- Understand Backblaze products and its software stack.
- Own end to end testing across UI, API and serve as a trusted quality partner for product and development teams.
- Advocate for testability across the software and collaborate with product owners for well defined acceptance criteria.
- Define test strategy and write structured test plans for new features being developed.
- Design and automate tests in python/javascript and contribute to current test harnesses.
- Perform functional, integration and regression testing for Backblaze API and user flows.
- Leverage AI to enhance these workflows and accelerate testing.
- Interact with developers to clarify functionality and facilitate defect resolution by identifying, recording and verifying software issues.
- Define and implement QA process improvements.
The Right Fit Has
- Experience with API testing and understanding of cloud storage concepts.
- 10+ years of QA experience with focus on testing at scale.
- Excellent troubleshooting and analytical skills with a keen eye for detail.
- Strong experience with scripting and test automation software (such as Selenium or Playwright).
- Can utilize AI tools in a manner advantageous to testing and advocates for AI adoption.
- Familiarity with TestRail or a similar test case management software and JIRA or another project and issue-tracking software is needed. Other relevant software: Jenkins, GitHub, Postman
- Experience with Agile/Scrum and well-versed in SDLC processes
- Good communication skills, both written and verbal. Ability to clearly and simply convey complex concepts.
- Experience with performance and security testing is a plus.
- Cross platform experience (Mac/Windows/Linux)
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.
#LATAM
Ready to apply?
Apply to Backblaze External Website
Head of Talent Acquisition
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About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking an Head of Talent Acquisition to join our team!
About the Role:
We are looking for a hands-on recruiting leader to help scale Backblaze’s talent function across the US and globally. This role will lead an existing team of three recruiters while also serving as a strategic partner to the CHRO and senior leadership team on talent strategy, workforce planning, and market insights. It is a leadership role, but also a very operational one, with responsibility for building strong recruiter performance, improving hiring quality, and creating a more scalable recruiting infrastructure through AI, automation, and data-driven processes. This person will drive Director+ and executive hiring, manage agency partnerships with clear expectations and cost discipline, and help shape how Backblaze attracts technical talent across Engineering, Cloud, and AI/ML. The ideal candidate brings deep experience in SaaS recruiting, global hiring across the US, LATAM, and APAC, and the ability to influence senior stakeholders while still being willing to stay hands-on in a fast-moving environment
What You’ll Do
- Lead and scale an existing team of 3 recruiters (2 US-based, 1 Philippines), setting the standard for recruiter performance, coaching, and accountability - this is a team, tech, and talent developer role.
- Serve as a strategic thought partner to the CHRO and senior leadership team on talent strategy, workforce planning, and market intelligence - bringing a proactive point of view on hiring trends, talent availability, and competitive positioning rather than waiting for headcount approvals to land.
- Adopt an AI and automation-first approach to recruiting infrastructure, while maintaining a people-first candidate and hiring manager experience.
- Drive Director+ recruiting by partnering with internal recruiters and external vendors. Set clear expectations, timeline accountability, and cost discipline - able to run a search themselves, assign to a member of the recruiting team, and credibly challenge or redirect agency recommendations.
- Build and evolve Backblaze's recruiting infrastructure - ATS optimization, sourcing strategy, pipeline analytics, and intake rigor - partnering with HRBPs to translate headcount plans into execution across all our teams, including AI-adjacent and AI-native roles.
- Bring deep US and global hiring expertise to a distributed team, operating effectively across US time zones from a LATAM base with fluency in cross-border hiring practices and EOR frameworks - and the credibility to influence hiring managers at every level of the organization.
- Own hiring effectiveness across Backblaze, with accountability for quality of hire, funnel performance, and hiring outcomes; establish clear metrics and drive continuous improvement.
Right Fit
- 8+ years of experience in recruiting, including leadership of high-performing teams
- 3-5+ years of experience managing and developing recruiters in a fast-paced technology/SaaS environment.
- Comfortable operating hands on including managing a focused requisition load
- Background recruiting for technical roles (Engineering, Cloud, AI/ML)
- Experience hiring across in the US, LATAM, and APAC, ideally including EOR and offshore environments
- Deep understanding of AI-first recruiting technologies and experience integrating them into the core of the recruiting software stack to drive efficiency and quality.
- Proven track record of building or scaling recruiting functions and improving hiring outcomes.
- Demonstrated ability to own and improve the quality of hire, not just time to fill.
- Strong experience using data and funnel metrics to drive recruiting performance and decisions.
- Experience leading Director+ and executive searches, both directly and through search firms.
- Ability to partner with and influence senior leaders on hiring strategy, leveling, and talent decisions.
- Experience building structured, scalable recruiting processes (ATS, interviewer training, intake rigor).
- Comfortable operating in a fast-moving, ambiguous environment with high expectations.
Bonus Points For:
- Experience in SaaS, infrastructure, or usage-based business models.
- Experience building and developing prospective recruiting analytics and reporting frameworks.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.
#LATAM
Ready to apply?
Apply to Backblaze External Website
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
Mission
In this role, you’ll shield the CEO’s time, anticipate needs, and ensure operational excellence behind the scenes. This role demands extreme ownership, discretion, and the ability to operate independently at the highest level of trust
Key responsibilities/Outcomes:
- Own and independently manage the CEO’s calendar, inbox and travel arrangements
- Prioritize, triage, and draft email responses; flag key messages and forward to relevant internal stakeholders
- Coordinate hiring processes for leadership roles handled by the CEO
- Prepare briefing notes, background summaries, and context for key meetings
- Upon request: search, analyze, and extract actionable information regarding technology and language market dynamics and changes, competitor landscape, etc.
- Manage and contribute to special projects as needed
- Support personal administrative tasks and errands as needed
HOW YOU’LL RAMP:
By Day 30
- Build a deep understanding of the CEO’s goals, decision-making style, time preferences, and top priorities
- Shadow existing processes for executive support and related projects
- Immerse yourself in internal tools (G-suite) and systems (Slack, Notion, Miro, etc.)
- Take over email triage, meeting preparation, and daily briefings with increasing autonomy
- Establish a rhythm for daily check-ins and weekly syncs with the CEO
Day 60
- Audit and streamline the CEO’s calendar, identifying low-leverage meetings, time blocks for focus, and better prep flows
- Take over CEO meeting prep end-to-end (agendas, briefs, decks, notes, and follow-ups), with consistent quality
- Own travel, speaking engagement logistics, and external relationship scheduling without oversight
- Build trusted relationships with other senior leaders to help the CEO stay aligned cross-functionally
Day 90
- Be seen by the CEO as indispensable—anticipating needs, enabling faster decisions, and freeing up leadership capacity
- Drive 1–2 high-impact projects for the CEO (e.g., vendor evaluation, relocation)
Requirements:
- Fluency in English and Russian, both spoken and written
- 1+ years prior experience in a similar (administrative) role
- Outstanding organizational, time management and multitasking skills, strong attention to detail
- Proficient in G-suite tools: Google Calendar, Google Sheets, Gmail, etc.
- AI positive and proactive: using AI for optimizations and improvements of processes
- Strong analytical skills: ability to critically assess options and make responsible choices.
- Strong communication skills: ability to interact with various stakeholders and adjust the tone accordingly
- High discretion, loyalty, and proactive attitude
- Someone passionate about the company's mission and eager to contribute
- Comfortable with ambiguity and self-managing in a highly intense startup environment
- Experience with Greenhouse, Slack, Notion, Miro is a plus
- Ability to work in EST timezone
Why joining Smartcat might be your best move so far
- A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. - Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. - Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture Code: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment..png)
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Marketing Science Lead
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Role Overview
This role is responsible for leading the execution of the account and office-level vision and priorities within the organization.
The main output of the role is to deliver Marketing Science projects, deliverables, and related work to clients across a broad range of initiatives.
Career development is typically provided by Marketing Science Directors or Senior Directors, but may be adapted depending on the account or office location.
The nature of the role is that of a leader, expected to understand Marketing Science at an advanced level and lead project contributions for client-facing deliverables.
Core Responsibilities
Leadership & Problem Solving
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Identify, build, and lead teams to solve complex business and analytical problems.
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Provide leadership over project delivery and ownership requirements.
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Manage both Analysts’ deliverables and your own deliverables, ensuring that the Marketing Science Associate Director or Director maintains visibility into project progress.
Marketing Science Expertise
5-8 years of experience with at least two and deep understanding of at least four of the following areas:
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Data architecture (ETL / data integration)
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Automated data ingestion and reporting
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Data science and statistical programming
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Testing and personalization
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Data visualization
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Website platform implementation
Data Storytelling & Insights
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Excel in data storytelling.
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Guide junior team members in translating findings into clear and actionable insights for clients and stakeholders.
Business Development
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Participate in business development activities, including:
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Shaping analytics content
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Recommending methodologies and technologies
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Estimating level of effort
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Supporting appropriate resource allocation
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Communication & Presentation
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Provide feedback and refinement for presentations.
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Deliver high-level presentations to both internal and external stakeholders.
Skills
Soft Skills
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Strong interpersonal and team-building skills.
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Ability to foster a cohesive and effective work environment.
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Proactively check in and report on team members’ needs.
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Ability to refine communication to meet client expectations and business objectives.
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Strong capability to communicate effectively with senior clients and stakeholders.
Hard Skills
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Advanced understanding of:
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Adobe Analytics
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Google Analytics
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Media tools
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Ability to navigate technical and analytical challenges.
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Advanced knowledge and practical experience with agency technology platforms.
Key Activities
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Provide work and team leadership across projects.
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Ensure project delivery standards and ownership are maintained.
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Lead the ideation, development, and execution of measurement strategies and frameworks.
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Provide career development guidance, leadership, and support to Analysts and Analyst teams.
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Support Marketing Science Directors and Senior Directors in scoping Marketing Science staffing and team management needs.
What We Offer:
- Maternity and parental leave extra days
- Competitive benefits packages
- Vacation, compassionate leave, sick days, and flex days
- Access to online services for families and new parents
- Diversity and Inclusion Board with 12 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
- And more…
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassUser Experience Designer
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As a User Experience Designer, you’ll shape the user experience of our clients’ digital products with a focus on intuitive, elegant, and technically sound solutions. You’ll bring deep empathy for both the end user and our clients’ business goals while balancing creativity and technical feasibility.
Your day-to-day will include organizing content, developing information architectures, documenting scenarios and use cases, and delivering detailed wireframes and functional specifications. You’ll own key areas of work from design through completion—shaping major features, contributing to the design and development process, and ensuring milestones are met on time with high-quality outcomes.
This role will be client facing. You’ll join team meetings, represent the creative mission, and collaborate directly with cross-functional stakeholders beyond the design team. You’ll need to navigate complex technical environments, engage with developers, and become a subject matter expert on the systems you’re designing for.
- Please note this role is 3 days per week in our office in Heredia, Costa Rica***
You Will
- Design holistic systems, flows, and interfaces for web apps and web portals, creating simple yet sophisticated interactions.
- Dive into the details to fully understand complex systems, proactively asking questions to deepen your knowledge.
- Create detailed wireframes, visual compositions, and prototypes that clearly communicate design intent, supported by user insights and analytics.
- Collaborate seamlessly with internal and external engineering teams, creating and maintaining design systems and interaction specifications.
- Guide and mentor other designers, raising the quality of work across the team.
- Facilitate design studios and working sessions with autonomy, leading mid-level project work with confidence.
- Stay informed on emerging tools and design concepts, contributing to pitches and business development efforts as needed.
- Foster team culture through collaboration, positivity, and openness to learning and feedback.
You Have
- 3–5 years of experience in UX or product design, ideally with exposure to web portal/web app environments.
- Strong communication skills to articulate complex ideas to designers, developers, and non-technical team members.
- Proven track record of creative problem solving for large-scale, complex digital platforms.
- A detail-oriented and highly organized working style with the ability to multitask and meet deadlines.
- High proficiency in tools like Figma and Adobe Creative Suite.
- A portfolio showcasing work on complex digital products, technical projects, and collaboration with development teams.
- Prior experience designing within Salesforce or other CRM platforms is a plus
- Strong communication skills and ability to collaborate effectively with cross-functional teams.
- Experience working in Agile or fast-paced environments, contributing to sprints and stand-ups (plus).
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Global maternity and parental leave
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Work-life ballance
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Competitive benefits packages
- Vacation, compassionate leave, wellness days, and flex days
- Access to online services for families and new parents
- Diversity and Inclusion Board with 13 affinity groups
- Internal learning and development programs
-
Asociación Solidarista - You can join voluntarily
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical Mass
DevOps Engineer
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Linqia is the leader in the influencer marketing industry. We’re a growing tech start-up, having experienced 100% year-over-year growth and break-even. At Linqia, we partner with the world’s largest brands including Danone, AB InBev, Kimberly-Clark, Unilever, and Walmart to build compelling and effective influencer marketing campaigns. Our AI-driven platform and team of experts are leading the transformation of influencer marketing.
We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win.
SOFTWARE AND INFRASTRUCTURE DEVOPS ENGINEER
Experience level 3+ YoE supporting production saas in AWS
Location Anywhere in LATAM preferably in Colombia
Employment type Full‑time contract
ABOUT THE ROLE
Build out a cloud‑native team that owns the entire software delivery life cycle on Amazon Web Services. You will combine deep Kubernetes expertise with Python and shell scripting to automate, monitor, and continuously improve the Linqia platform while driving FinOps practices to keep our cloud footprint efficient. Work in a GitOps culture where every change is delivered through pull requests and rolled out by automated pipelines.
WHAT YOU WILL DO
- Design, maintain, and evolve our AWS account structure, VPC networking, IAM policies, security boundaries, and cost‑management controls using Terraform and the AWS console
- Maintain secure networking layers with AWS load balancers, ingress controllers, service‑mesh policies, network policies, and zero‑trust principles
- Operate and harden production‑grade Kubernetes clusters on AWS EKS, including upgrades, service mesh, policy management, and multi‑cluster architectures driven by Argo CD
- Build reusable infrastructure‑as‑code modules with Terraform that provision cloud resources in minutes while enforcing tagging standards and least‑privilege access
- Create self‑service CI/CD pipelines in Jenkins and GitHub Actions for fast, safe releases with automated testing and promotion across environments
- Deliver real‑time observability with Datadog, Prometheus, Grafana, CloudWatch, and OpenTelemetry, and use these tools to assist in solving production bugs and issues
- Administer and maintain purpose-built Linux VMs via configuration management tools like Puppet, Ansible, or Chef
- Deploy, scale, and maintain databases on AWS (Aurora, PostgreSQL, MySQL, OpenSearch, etc.), maintaining high database performance/uptime, optimizing tables and datasets, and ensuring disaster recovery protocols are in place.
- Support developers by maintaining Podman‑based local dev boxes and Kubernetes staging environments that mirror production, ensuring smooth hand‑off from local code to cloud‑native deployments
- Implement FinOps practices: track and forecast AWS spend, enforce cost‑allocation tagging, identify rightsizing opportunities, manage Savings Plans or Reserved Instances, and build cost‑optimisation dashboards for engineering and finance stakeholders
- Write automation utilities and command‑line tools in Python and craft shell scripts that glue components and workflows together
- Champion reliability through incident reviews, capacity planning, game days, chaos testing, and service‑level objective tracking
- Collaborate in Agile rituals, plan sprints, refine backlog tickets, and pair with peers to spread DevOps and FinOps best practices
WHAT YOU BRING
- Bachelor degree in Computer Science or equivalent practical experience
- three plus years working with cloud infrastructure or platform engineering focused on AWS
- Deep hands‑on experience with Kubernetes, preferably EKS, covering upgrades, networking, storage, RBAC, and custom resources
- Proficiency in Python and Bash or Zsh scripting
- Strong understanding of core AWS services EC2, VPC, IAM, ALB, S3, RDS, CloudFormation, and CloudWatch
- Demonstrated experience applying FinOps principles: cost monitoring, forecasting, and optimisation on AWS
- Solid experience with Docker and container runtimes, with emphasis on Podman for local development environments
- Hands‑on practice with configuration‑management tools such as Ansible or Puppet and infrastructure‑as‑code with Terraform
- Proven use of Datadog for metrics, logs, and APM, plus familiarity with Prometheus and Grafana dashboards
- Comfortable with Git‑based workflows, feature branching, and pull‑request reviews
- Strong SQL skills and a deep understanding of relational database internals
- Competent in Linux administration, process troubleshooting, and performance tuning
- Practical knowledge of TCP/IP, HTTP, TLS, DNS, and common networking tools
- Clear communication skills and an ability to translate complex technical topics to diverse audiences
- Familiarity with Scrum or Kanban and a continuous‑improvement mindset
EXTRA CREDIT
- AWS certifications such as Solutions Architect, DevOps Engineer, or FinOps Practitioner
- Experience with AWS security tooling GuardDuty, Security Hub, IAM Access Analyzer, and KMS
- Building data pipelines with Apache Spark, Flink, or similar frameworks
- Implementing event‑driven architectures with Kafka Streams or KSQL
- Applying SRE practices such as error budgets and service‑level dashboards
- Exposure to machine‑learning workflows, ModelOps, or MLOps in production
This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.
Ready to apply?
Apply to Linqia
Sales Development Associate - PORTUGUESE & ENGLISH
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
Become a vital part of our company's success! We're on the lookout for motivated individuals to join our sales team as Sales Development Associate for Portuguese speaking markets. Being a part of our sales force you'll play a key role in contributing to our growth and promoting innovative technology solutions.
About this Role
As a Strategic Sales Development Associate, you will play a pivotal role in generating new demand and building a strong sales pipeline with a focus on large strategic and enterprise accounts. You’ll engage prospective clients, develop account-based strategies, and collaborate with internal teams to drive business growth and position Veeam as a trusted advisor.
What You'll Do
- Proactively generate new demand and pipeline by executing high-volume, targeted outbound outreach through calls, emails, and LinkedIn Sales Navigator, focusing on large strategic and enterprise accounts.
- Initiate and nurture relationships with potential clients at various organizational levels, developing a deep understanding of their business objectives and challenges.
- Conduct consultative conversations with decision-makers and key stakeholders to uncover needs and position Veeam’s solutions as added value to their business.
- Collaborate closely with internal teams—including marketing, sales, channel partners, and technical resources—to develop and execute account-based strategies that drive engagement and opportunity creation.
- Maintain meticulous records of account activities, lead qualification, and prospecting efforts in Salesforce CRM, ensuring data integrity and actionable insights for the broader sales organization.
- Consistently achieve and exceed monthly KPIs, including leads converted to sales qualified opportunities, new leads generated, meetings booked, and pipeline value.
- Deliver a high standard of customer engagement by responding quickly and professionally to inquiries, and addressing objections or concerns to build trust and credibility.
- Continuously monitor industry trends, competitive landscape, and market changes to inform outreach strategies and position Veeam as a trusted advisor to prospective clients.
- Demonstrate a commitment to personal and professional growth by seeking feedback, embracing new learning opportunities, and contributing to the overall success of the team.
What You'll Bring
- Minimum of 2 years’ experience as a Sales Development Representative, Inside Sales, or in a related sales role, preferably engaging with large or strategic accounts.
- Proven success in identifying, qualifying, and nurturing high-value opportunities within complex sales cycles.
- Strong track record of consistently meeting or exceeding performance metrics in a fast-paced, target-driven environment.
- Exceptional communication and interpersonal skills, with demonstrated ability to build credibility and engage executive-level stakeholders via email, phone, instant messaging, and LinkedIn.
- Experience collaborating cross-functionally with sales, marketing, and technical teams to drive pipeline growth and strategic account penetration.
- Demonstrated ability to work autonomously and as part of a high-performing team, managing competing priorities and deadlines effectively.
- Advanced organizational and time management skills, with a keen eye for detail and a proactive approach to problem-solving.
Bonus Skills
- Experience using Salesforce CRM and LinkedIn Sales Navigator.
- Previous experience in the technology or SaaS industry.
- Knowledge of account-based marketing and sales strategies.
- Multilingual abilities.
What You'll get
-
Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
-
Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
-
Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
-
Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
-
Retirement and social security contributions through Costa Rica’s statutory programs
-
Life insurance equal to 24x monthly salary, plus disability and funeral coverage
-
Daily cafeteria subsidy
-
Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
-
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
#LI-CC1
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
Sales Development Associate - FRENCH & ENGLISH
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
Become a vital part of our company's success! We're on the lookout for motivated individuals to join our sales team as Sales Development Associate for French speaking markets. Being a part of our sales force you'll play a key role in contributing to our growth and promoting innovative technology solutions.
About this Role
As a Strategic Sales Development Associate, you will play a pivotal role in generating new demand and building a strong sales pipeline with a focus on large strategic and enterprise accounts. You’ll engage prospective clients, develop account-based strategies, and collaborate with internal teams to drive business growth and position Veeam as a trusted advisor.
What You'll Do
- Proactively generate new demand and pipeline by executing high-volume, targeted outbound outreach through calls, emails, and LinkedIn Sales Navigator, focusing on large strategic and enterprise accounts.
- Initiate and nurture relationships with potential clients at various organizational levels, developing a deep understanding of their business objectives and challenges.
- Conduct consultative conversations with decision-makers and key stakeholders to uncover needs and position Veeam’s solutions as added value to their business.
- Collaborate closely with internal teams—including marketing, sales, channel partners, and technical resources—to develop and execute account-based strategies that drive engagement and opportunity creation.
- Maintain meticulous records of account activities, lead qualification, and prospecting efforts in Salesforce CRM, ensuring data integrity and actionable insights for the broader sales organization.
- Consistently achieve and exceed monthly KPIs, including leads converted to sales qualified opportunities, new leads generated, meetings booked, and pipeline value.
- Deliver a high standard of customer engagement by responding quickly and professionally to inquiries, and addressing objections or concerns to build trust and credibility.
- Continuously monitor industry trends, competitive landscape, and market changes to inform outreach strategies and position Veeam as a trusted advisor to prospective clients.
- Demonstrate a commitment to personal and professional growth by seeking feedback, embracing new learning opportunities, and contributing to the overall success of the team.
What You'll Bring
- Minimum of 2 years’ experience as a Sales Development Representative, Inside Sales, or in a related sales role, preferably engaging with large or strategic accounts.
- Strong professional level English & French (Reading and writing)
- Proven success in identifying, qualifying, and nurturing high-value opportunities within complex sales cycles.
- Strong track record of consistently meeting or exceeding performance metrics in a fast-paced, target-driven environment.
- Exceptional communication and interpersonal skills, with demonstrated ability to build credibility and engage executive-level stakeholders via email, phone, instant messaging, and LinkedIn.
- Experience collaborating cross-functionally with sales, marketing, and technical teams to drive pipeline growth and strategic account penetration.
- Demonstrated ability to work autonomously and as part of a high-performing team, managing competing priorities and deadlines effectively.
- Advanced organizational and time management skills, with a keen eye for detail and a proactive approach to problem-solving.
Bonus Skills
- Experience using Salesforce CRM and LinkedIn Sales Navigator.
- Previous experience in the technology or SaaS industry.
- Knowledge of account-based marketing and sales strategies.
- Multilingual abilities.
What You'll get
-
Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
-
Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
-
Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
-
Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
-
Retirement and social security contributions through Costa Rica’s statutory programs
-
Life insurance equal to 24x monthly salary, plus disability and funeral coverage
-
Daily cafeteria subsidy
-
Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
-
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
#LI-CC1
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
Technical Account Manager
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About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Technical Account Manager to join our team!
About the Role:
What You’ll Do:
- Create historic records that clearly outline how our service is being utilized and pinpointing where possible issues could arise.
- Parse code visually to see what the customer’s code is doing and having the knowledge of the B2 and S3 compatible API’s to discern what is going on in the user code.
- Write scripts that involve the B2/S3 compatible API for testing.
- Test 3rd party integrations and doing deep drives to learn the ins and outs of all of the integrations, while documenting quick configuration, caveats and other useful information to help in training.
- Work closely with members of other teams, including Sales, Marketing, Engineering, Operations and Product Management.
- Mentor Technical Support Engineers and others, in various technical areas.
- Post Sales support for large customers; take part in Solution Engineer calls and slack/email conversations with large customers as they transition from pre- to post-sales
- Create, Implement and use monitoring tools to proactively address common support issues before widespread impact to the customer base, including creation of monitoring dashboards and alerting
- Interact at a cross-departmental level to bring resolution to customer’s unique needs
- Build rapport and trust with assigned customers in technical matters
- Perform deep-dive technical troubleshooting of customer issues using analytical tools and internal system logs
Other responsibilities may arise over time.
Working closely with the manager will be needed to solidify policies and procedures for this role.
The Right Fit:
- Comfortable with MacOS, Windows, Linux and BSD command line interfaces.
- Understand and be able to create/edit shell configuration files.
- Intermediate development skills in any type of Development/scripting language.
- Basic understanding of data structures and programming flows.
- Strong Organizational skills
- Self-motivated with the ability to work independently.
- Extensive troubleshooting/Debugging experience.
- Being able to understand API’s, use of API’s, and creating scripts that utilize API’s will be necessary for this role
- Working familiarity with Postman or Paw
- Soft skills and knowledge in de-escalation techniques for frustrated or excitable customers
- Punctuality, keeping a schedule and working within a time frame is critical for this role
- Strong communication skills as this role will be in frequent contact with customers via phone, chat and email
- Available for on call support as needed
- Ability to learn new tools and utilize them in an impromptu fashion
- Willingness and ability to use AI, responsibly, to help with the workflow.
- Minimum 2-4 years experience
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.
#LATAM
Ready to apply?
Apply to Backblaze External Website
Specialist, Platform Optimization & Strategy, CAC
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About Sony Music Entertainment
At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.
Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.
Sony Music Entertainment is a member of the Sony family of global companies.
We are seeking a highly skilled and data-driven Platform Optimization Specialist/Digital Strategy professional to join our Commercial & Strategy Team. In this role, you will be responsible for driving the growth, performance, and strategic development of our audio and video streaming platforms. You’ll leverage insights, analytics, and industry trends to optimize content strategy, increase viewership/consumption, boost engagement, and enhance platforms’ monetization.
What You'll Do:
Strategy & Optimization:
- Optimize metadata, release copy, artwork, tags, keywords, and other elements that drive discoverability on platforms such as Spotify, YouTube, Apple Music, etc.
- Analyze platform performance (audio and video streaming platforms) and identify opportunities to improve fan experience, engagement, and overall performance.
- Use data and insights to optimize for repeat listens, saves, shares, and completion rates.
- Own day-to-day management of official YouTube channels for artists and label brands.
- Develop YouTube-first content strategies to maximize channel growth and audience engagement.
- Create & manage a content calendar and posting schedule to maintain a consistent flow of engaging video content. Recommend formats, posting times, and strategies based on viewer behavior and analytics.
- Provide internal stakeholders updates during and post campaign: what worked, learnings, what to imp
- A/B test thumbnails, titles, and publishing times to improve video performance.
Paid Campaign Management:
- Set up and optimize direct & programmatic platform ad campaigns, making sure creatives are correct, targeting is set up properly, delivery pacing (impressions, budget) is on track.
- Develop and run A/B tests on ad creatives, landing pages, CTAs, and audience segments.
- Use test results to inform future campaign decisions.
Cross-Platform & Monetization Strategy:
- Align YouTube strategy with broader digital goals across TikTok, Instagram, and streaming platforms
- Ensure monetization settings are optimized and all revenue streams are activated.
- Track KPIs including views, watch time, engagement, CTR, audience retention, and revenue performance.
- Collaborate with marketing, commercial, and artist teams to build integrated campaigns across YouTube Shorts, Community tab, and long-form content.
- Stay current on YouTube algorithm updates, best practices, and emerging trends.
- Conduct regular performance analysis and provide actionable insights to improve channel metri
Who You Are:
Requirements:
- Data analysis; knowledge of streaming behavior; understanding of DSPs; cross-territory and global strategy; budget management.
- Deep understanding of digital streaming & video platforms; good analytics; knowledge of CMS / YouTube tools; optimization techniques; & best practices.
- Attention to detail. Good organization. Learning mindset.
- Strong understanding of YouTube algorithms, SEO, and audience engagement techniques.
- Proven experience in building and managing successful YouTube channels.
- 2-3 years of experience around metadata, streaming content, SEO, or similar.
- Attention to detail. Good organization. Learning mindset.
- Intermediate to advanced English.
- Excellent organizational and time-management abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications:
- Experience with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) is a plus.
- Familiarity with social media platforms and cross-promotion strategies.
- Previous experience in the music industry, media agencies, or record labels.
- Familiarity with DSP dashboards (Spotify for Artists, Amazon Music for Artists, Apple Music for Artists, Loudspeaker)
Certifications:
- Youtube Certified
- Spotify Advertising Academy
Nice to have:
- Google Analytics Certification
- SEMrush / HubSpot SEO Certification
What We Give You:
- You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
- A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
- Investment in your professional growth and development enabling you to thrive in our vibrant community.
- The space to accelerate progress, positively disrupt, and create what happens next
- We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.
- A benefits portfolio that supports the needs of you and your family, from well-being support and family benefits to paid time off to help you balance work and life.
- Time off for a winter recess
Ready to apply?
Apply to Sony Music Global Job Board
Data Scientist
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About us
Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.
About the Role
This role requires high-level autonomy, where you will define your own direction within strategic goals, influence multiple teams, and navigate high complexity and ambiguity to deliver tangible business results. You will bridge the gap between technical innovation and real-world business challenges by applying advanced statistical and machine learning techniques to build predictive models and derive actionable insights.
What we are looking for
- Experience & Education: Bachelor's degree in Computer Science or Engineering with 8–12 years of relevant experience leading complex technical projects with multi-team impact.
- Advanced ML & Statistics: Expert capability in designing end-to-end ML systems for complex problems (including imbalanced data and concept drift), applying advanced statistical methods (mixed models, survival analysis, Bayesian approaches), and demonstrating a deep understanding of causal inference techniques, experimentation design (A/B testing, MABs), and deep learning architectures for unstructured data (e.g., NLP, Computer Vision).
- Core Technology Stack: Expertise in Python (including libraries like Pandas and NumPy) or R, proficiency with cloud platforms and their data/ML services (e.g., AWS Sagemaker, GCP Vertex AI, Azure ML Services), experience with big data technologies (e.g., Spark, Hadoop), and familiarity with MLOps tools (e.g., Kubeflow, MLflow, Docker).
- Business Immersion: Proven ability to immerse in operations to acquire deep domain expertise, thinking like an insider to translate seamlessly between business needs and engineering solutions.
- Full-Stack Agility: Ability to build complete applications rapidly across any technology stack, selecting the right tools to balance technical debt with delivery speed.
- Data Strategy & Integration: Experience architecting scalable data strategies across diverse teams and complex enterprise landscapes. This includes defining data governance policies, mastering data quality frameworks, building robust integration solutions for undocumented schemas and disparate systems, and driving the adoption of modern data warehousing and lakehouse architectures.
- AI Evaluation & Governance: Experience leading AI governance initiatives, creating evaluation standards, and training teams on rigorous AI verification and risk management.
- Rapid Prototyping: Proficiency in leading rapid delivery initiatives using a prototype-first approach to validate solutions quickly before scaling.
- Problem Discovery: A track record of seeking out undefined problems, embedding with users to discover latent needs, and turning ambiguity into clear problem statements.
Who you are
- Polymath Oriented: You bridge gaps between engineering, design, business, and science, rapidly immersing yourself in new domains to speak the language of the business.
- Curious Explorer: You seek out ambiguity rather than avoiding it, driving team curiosity through challenging questions and creating an environment that encourages experimentation.
- Outcome Owner: You drive an accountability culture focused on business impact rather than just deliverables, owning relationships and making trade-offs between custom solutions and generalizable work.
- Systems Thinker: You map complex system interactions across technical and business domains, anticipating cascading effects and understanding how technology changes impact operations.
- Precise Communicator: You translate seamlessly between technical and business language, ensuring requirements are clear enough to enable AI generation and facilitate productive discussions with stakeholders.
- Problem Discoverer: You embed with users to discover latent needs, turning ambiguity into clear problem statements rather than waiting for defined tasks.
What Appnovation Offers
- Challenging and rewarding work with real impact
- Direct Access to Cutting-Edge AI Platforms
- Diverse and Inclusive Culture
- Growth opportunities for personal and professional development
- A collaborative and innovative work environment where your ideas are valued
- Exposure to exciting projects and high-profile clients
- Supportive work environment with access to company leaders
- Hybrid working model
Accommodations are available upon request throughout the recruitment process.
Ready to apply?
Apply to Appnovation Technologies
Sr. Software Engineer - Foundation Services
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About Backblaze
Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us.
About the Role
We are seeking a Senior Backend Engineer for our Foundation Services Team. This team focuses on the essential services that power identity, access, and integrations. In this role, you will build and maintain highly available APIs designed to manage the orchestration of users and resources at scale.
We are looking for an engineer who is eager to use the latest AI tools to streamline architectural design, accelerate coding, and enhance system security. We value versatility and are looking for someone comfortable designing and working across any technology as our needs evolve.
Responsibilities:
- Design and develop highly scalable, performant services and APIs in a Java ecosystem.
- Implement code for authentication, account management, and external partner integrations.
- Integrate AI coding agents and frameworks into your workflow to accelerate development, refactor legacy components, and improve code quality.
- Own the full technical lifecycle, including estimation, design, development, and delivery.
- Collaborate across the organization to ensure project success. You will often engage with QA, Finance, Marketing, Product Management, Support, and Security to gather necessary context and requirements to implement solutions correctly.
- Diagnose complex issues and maintain the stability of large-scale systems.
- Collaborate across functional teams and provide technical leadership to foster engineering excellence.
Required Qualifications:
- A strong track record of proven project deliveries and successfully shipping complex software systems.
- 7+ years of experience with Java and a deep understanding of backend architecture.
- Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code) into your engineering workflow.
- Experience with modern data, containerization, and observability:
- Vitess, Cassandra, and Redis backend development.
- Docker and container-based environments.
- Prometheus, Grafana, and OpenSearch.
- Comfortable working in a cross-platform environment (we develop on MacBooks for software that runs on Linux).
- Solid understanding of HTTP principles and secure access best practices.
- A strong desire to learn and adapt to rapidly changing technologies and tools.
Why Backblaze
- Build secure software used by companies worldwide
- Work at the intersection of AI, data, and cloud storage
- Collaborate with experienced engineering, security, product, and QA teams
- Competitive compensation and benefits
- Remote-first culture supporting work-life balance
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.
#LATAM
Ready to apply?
Apply to Backblaze External Website
About Zuora
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity
- Act as a hands-on technical advisor for your customers, helping them design Zuora solutions through configurations, workflows, API integrations, and your expertise of data models.
- Own the technical relationships with a deep understanding of customer needs and constraints
- Create end-to-end use case-specific demonstrations mapped to prospects’ strategic objectives across industries
- Secure technical wins by differentiating Zuora against the competition, handle technical objections and mitigate any concerns that might block a deal from closing
- Use SQL and data analysis to problem solve customer questions, validate data structures, and support reporting needs.
- Guide customers in designing and demoing solutions for subscription management, billing, and revenue recognition that positively impact pain points and ROI
- Partner with Product and Engineering teams, bringing forward technical use cases and product feedback that influence Zuora’s roadmap to align with Customer’s needs.
- Establish and maintain business process flows, system architecture diagrams,, and maintain core project management assets to ensure long-term technical health.
- Educate customers on best practices through custom solution-specific training and ongoing technical advisory sessions.
- Serve as a bridge between business goals and technical execution, ensuring solutions meet requirements and drive measurable outcomes.
- Own adoption and the technical health of the customer
- Deliver product demonstrations and technical presentations to an executive audience and articulate how Zuora’s platform will allow their business to succeed and grow
- Create end-to-end use case-specific demonstrations mapped to prospects’ strategic objectives across industries
About The Team
We are looking for a Customer Solution Engineer to join our team!
The Customer Solution Engineer (CSE) is both a hands-on technical advisor and a trusted strategic partner for our customers. You’ll dive deep into the Zuora platform to become an expert, while also guiding customers on how to best architect and scale their subscription business.
You’ll balance technical problem-solving with strategic advisory, collaborating with cross-functional teams to ensure solutions are both technically sound and aligned with business goals.
Your background in Order to Cash, enterprise integrations, and financial or revenue systems will be critical as you advise customers on best practices, troubleshoot complex challenges, and shape and demo solutions that drive measurable success.
As a CSE, you’ll partner closely with executives and technical teams alike, leveraging your technical depth, communication skills, and business acumen to build long-term relationships and establish yourself as a trusted advisor.
If you’re passionate about solving complex Order to Cash challenges and excited to help customers succeed in the Subscription Economy®, we’d love to have you on the team.
This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.
About You
- Preferred 3–5 years of hands-on SaaS/enterprise application experience, ideally with ERP, CRM, Billing, or Revenue platforms (e.g., Salesforce, NetSuite, Workday).
- Excellent communication and relationship skills — able to work comfortably with both executives and technical teams.
- Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
- Ability to manage multiple projects and customers in a fast-paced environment while maintaining a focus on technical excellence and customer outcomes.
- Proficiency with SQL (joins, data validation, troubleshooting) and experience with APIs (REST/SOAP) — able to design, test, and debug integrations.
- Background in computer engineering, software engineering, solution architecture, or technical consulting with a strong desire to stay close to the technology.
- Familiarity with object-oriented programming languages or scripting languages (e.g., Java, Python, JavaScript, or JSONata) and web technologies (e.g., HTML) is a strong plus.
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Location & Work Arrangements
Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders.This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
Ready to apply?
Apply to Zuora
Senior Data Engineer
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About us
Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities.
About the Role
Join forces with Appnovation to deliver high-impact results for one of our key strategic partners - a global leader in their field. This engagement offers a unique vantage point into a world-class organization with exceptional opportunities for professional growth and long-term career advancement
As a Senior Data Engineer, you will manage the "discovery-to-scale" pipeline, identifying recurring patterns in the field and handing off validated solutions to Platform Engineers for enterprise generalization. In this forward-deployed role, you will bridge the gap between building technical products and solving real-world business problems through rapid solution delivery and deep domain immersion. Your primary objective is to design and build data integration, storage systems, and infrastructure that enable analytics and AI capabilities.
This role requires high-level autonomy, where you will define your own direction within strategic goals, influence multiple teams, and navigate high complexity and ambiguity to deliver tangible business results.
What we are looking for
- Experience & Education: Bachelor's degree in Computer Science or Engineering with 8–12 years of relevant experience leading and delivering complex data engineering projects with multi-team or business impact.
- Enterprise Data Integration & Architecture: Proven expertise in designing, building, and maintaining robust, scalable data pipelines (ETL/ELT). Must demonstrate the ability to navigate complex enterprise data landscapes, effectively handle undocumented schemas, and implement resilient integration solutions for high-volume data.
- Cloud-Native Data Ecosystems: Deep expertise in deploying and managing data infrastructure on cloud platforms (AWS, Azure, or GCP). Proficient in Infrastructure as Code (Terraform/CloudFormation) and establishing end-to-end CI/CD pipelines for data solutions.
- Advanced Data Modeling: Strong skills in conceptual, logical, and physical data modeling, with the ability to balance data normalization, query performance, and safely manage complex schema migrations in production.
- AI/MLOps Readiness: Mastery of incorporating AI tools to optimize data engineering workflows and the ability to design data validation and evaluation frameworks that support the deployment and governance of AI/ML models.
- Full-Stack Solution Delivery: Capability to rapidly prototype and build complete, end-to-end data applications across diverse technology stacks, prioritizing solution speed and business value while effectively managing technical debt.
- System Reliability & Resilience (SRE): Direct experience defining and monitoring service level objectives (SLOs/SLIs). A track record of designing highly resilient data systems that ensure graceful degradation and driving post-incident improvements.
- Architectural Leadership: Ability to make sound architectural trade-offs, design scalable system components, and produce high-quality, well-tested code that adheres to enterprise standards.
Who you are
- Polymath Oriented: You bridge gaps between engineering, design, business, and science, rapidly immersing yourself in new domains to speak the language of the business.
- Curious Explorer: You seek out ambiguity rather than avoiding it, driving team curiosity through challenging questions and creating an environment that encourages experimentation.
- Outcome Owner: You drive an accountability culture focused on business impact rather than just deliverables, owning relationships and making trade-offs between custom solutions and generalizable work.
- Systems Thinker: You map complex system interactions across technical and business domains, anticipating cascading effects and understanding how technology changes impact operations.
- Precise Communicator: You translate seamlessly between technical and business language, ensuring requirements are clear enough to enable AI generation and facilitate productive discussions with stakeholders.
- Problem Discoverer: You embed with users to discover latent needs, turning ambiguity into clear problem statements rather than waiting for defined tasks.
What Appnovation Offers
- Challenging and rewarding work with real impact
- Direct Access to Cutting-Edge AI Platforms
- Diverse and Inclusive Culture
- Growth opportunities for personal and professional development
- A collaborative and innovative work environment where your ideas are valued
- Exposure to exciting projects and high-profile clients
- Supportive work environment with access to company leaders
- Hybrid working model
Accommodations are available upon request throughout the recruitment process.
Ready to apply?
Apply to Appnovation Technologies