About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! 

Career Exploration at Acquia 

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

About the Role

Acquia is hiring a practitioner-evangelist who lives at the intersection of digital marketing and vibe coding. You are not a traditional developer advocate. You are someone who creates compelling digital experiences and who can show others how Drupal and Acquia make that possible.

This role exists because Acquia's future depends on being relevant to audiences beyond the Drupal community. Digital marketers and vibe coders are building the next generation of web experiences, and we need someone who speaks their language, earns their trust, and shows them what Drupal can do for them. In the process, you will bring a whole new wave of practitioners into the Drupal ecosystem.

Critically: this is a doer role. We are not looking for someone who talks about building things. We need someone who builds things live, on camera, in tutorials, in demos. Your content is the proof.

What You'll Do

• Represent Acquia and Drupal to digital marketers and vibe coders through content, social, events, and community as a practitioner, not a spokesperson.
• Actively demo and build with Acquia products on camera and on stage. Product demos and hands-on tutorials are the core of what you produce. If you are not comfortable being the one building the thing in front of an audience, this is not the right role.
• Create high-quality, practitioner-level content like videos, demos, tutorials, live streams, and social posts targeted at non-Drupal audiences and published consistently.
• Show up where digital marketers and vibe coders already are: industry events, YouTube, Reddit, Discord servers, LinkedIn, Slack communities. You are already in these spaces; this role formalises it.
• Speak at events outside the Drupal circuit marketing, no-code, content ops, and AI-assisted development conferences and meetups.
• Collaborate with the broader dev rel team to ensure messaging is consistent and complements our Drupal-focused advocate.
• Surface market insight to Product and Marketing on what this audience cares about, what tools they use, and where Acquia can serve them better.

What You Bring

• You are a digital marketer, content creator, or vibe coder by trade. You have done the work and you continue to do it.
• An existing portfolio of dev rel or practitioner content that you can share: videos, tutorials, demos, talks, or written guides. We will review your work before we meet.
• An active public presence. You already attend and speak at relevant events, post on YouTube or social, and engage in communities where your target audience lives.
• Familiarity with Drupal: you don't need to be a core contributor, but you understand what it is, what it can do, and you are excited to build with it in front of an audience.
• Hands-on comfort with the tools of your audience: marketing automation, CMS platforms, AI-assisted coding tools, or no-code builders and the ability to demo them fluently.
• Strong on-camera and on-stage presence you are a natural whether you are recording a tutorial, going live, or presenting at a conference.
• Self-directed with an entrepreneurial mindset you can identify an opportunity, build a content plan, and execute without hand-holding.

Nice to Have

• Experience with AI-assisted development tools (Cursor, Replit, v0, Bolt, etc.) and genuine familiarity with the vibe coding movement.
• A YouTube channel, newsletter, podcast, or social following in a relevant space and a track record of consistent publishing.
• Experience at a CMS, DXP, or martech company.

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

The annual base salary for this full-time position is $175000 - $190000. Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! 

About the Role

Acquia is looking for a Director of Developer Relations & Technical Content to build and lead a team of evangelists who bring Drupal and Acquia to audiences that have never heard of us. This is a player-coach role: you will set the strategy, hire and develop the team, and personally own the digital leader and marketing technologist persona as a hands-on evangelist.

The ideal candidate is a developer who has risen through the ranks into a digital or marketing technology leadership role or someone who has worked so closely alongside that persona that they can speak to the technical and strategic pressures with equal fluency. You understand how marketing technology stacks are built, evaluated, and championed internally. You know what keeps a digital leader up at night.

Our thesis is simple: the way to grow Acquia is to grow Drupal's reach and that means getting outside the Drupal community. You will lead the charge to expand into new ecosystems, and in doing so, you will bring new practitioners and advocates into the Drupal community as a whole.

What You'll Do

• Lead and grow a team of technical evangelists and content creators, including our existing Drupal developer advocate who owns the core Drupal/developer community audience.
• Own the strategy for developer relations beyond the Drupal bubble, designing programs that reach digital leaders, marketing technologists, and adjacent technical personas.
• Personally evangelise Acquia and Drupal to the digital leader and marketing technologist audience through content, speaking, and community as a credible peer, not a vendor.
• Be hands-on with our products at all times. You will demo, build with, and create content actively using Acquia products as the star, not as a backdrop. Talking about what our products can do is not enough; you must be seen doing it.
• Maintain an active public presence: speak at industry events, post on LinkedIn and relevant communities, engage in forums and comment threads, and show up where digital leaders and marketing technologists already are.
• Define and execute a content strategy spanning video, written, social, and live formats that drives awareness and adoption outside traditional Drupal channels.
• Collaborate with Product, Sales, and Demand Gen to align dev rel programs with pipeline and product adoption goals.
• Build and manage relationships with key influencers, SME evangelists, and community leaders across target personas.
• Establish metrics and reporting cadences to demonstrate the impact of dev rel investments on brand awareness and community growth.

What You Bring

• 7+ years in developer relations, technical marketing, or developer advocacy, with at least 2 years in a leadership role.
• A developer background with a career arc toward digital leadership or marketing technology. You have built things and you have also been accountable for digital outcomes.
• Deep understanding of the marketing technologist persona: you know how martech stacks get selected, integrated, and championed, and you can have a credible conversation with both the developer implementing the platform and the VP of Digital owning the roadmap.
• Demonstrated experience with Drupal. You understand the ecosystem, the community, and the technology well enough to be credible.
• An existing portfolio of developer relations content: videos, conference talks, blog posts, tutorials, or courses that you can share. We want to see your work before we meet.
• An active community presence. You already attend and speak at industry events, engage on Reddit or equivalent forums, and have a YouTube channel, newsletter, or social following in a relevant space.
• Proven ability to build and grow communities outside an established ecosystem.
• Strong leadership and team development skills. You build people up and hold a high bar.
• Comfort with data: you use metrics to inform decisions and communicate program impact to executives.

Nice to Have

• Experience at a DXP, CMS, or martech company.
• Familiarity with vibe coding tools and the no-code/low-code movement.
• Experience in a role that required you to bridge engineering and marketing — a solutions architect, technical product manager, or similar.
•  

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

The annual base salary for this full-time position is $180,000 - $200,000. Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.

Career Exploration at Acquia 

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

The opportunity

Help us define what AI-era marketing sites look like.

At Acquia, we power the digital experiences of the world's most ambitious brands through Drupal and our suite of digital experience products. Our own site, Acquia.com, is where that story lives — and it's about to change in a big way. AI is rewriting how people discover, explore, and decide on B2B software, and we want a designer who is excited to shape what that looks like in the open.

This is not a "make the page pretty" role. It's a craft-led, system-minded, build-it-yourself role for a senior designer who wants real ownership of a flagship B2B web property and a real seat at the table as we redesign the site for an AI-first audience.

What you'll own

Acquia.com — craft, brand, and creative range

You'll set the visual and experiential bar for Acquia.com. We want bolder, more playful, more confident work than a typical B2B site. You'll translate brand and product positioning into web experiences that make Acquia feel as ambitious as the brands we serve, and partner closely with our Brand & Creative team to keep identity tight while pushing the web expression forward.

A modern, component-based design system

You'll co-own our web design system alongside Brand & Creative. We're moving toward a Tailwind + React component foundation built on top of Drupal. You'll define and document the components, patterns, and tokens, hold the line on consistency and accessibility, and make the system something Brand, Marketing, and Dev all want to build with.

AI-era web design

Roughly 40% of this role is forward-looking AI design work. You'll lead how Acquia.com adopts AI-generated and AI-assisted surfaces — personalized hero treatments, dynamic copy patterns, content generated against guardrails — and define the design language for what is generated, how it's signaled to the visitor, and how we keep quality high. You'll also lead the team's adoption of AI-assisted design and build tools (Figma AI, v0, Cursor, Claude, Lovable, and what comes next), turning them into a real velocity advantage instead of a novelty.

Design and build

You'll design and ship. We want a designer who can take a concept from sketch to live page without long handoff loops — Tailwind and React fluency, fluent in modern CMS authoring, able to reach into custom HTML/CSS and lightweight JS where the system falls short. You won't be the only person who can ship code, but you'll be the designer who can.

End-to-end ownership

You'll own the full arc — the brief, the concept, the system implications, the build, the measurement, and the iteration. We're looking for someone who comes with a point of view about where the site should go and the credibility to argue for it.

Who you'll work with

• Brand & Creative on identity, photography, illustration, and large campaigns
• Web development engineers on build, performance, and technical implementation
• Marketing campaigns and demand gen on landing pages, conversion experiences, and launches
• The wider ADX leadership team on the roadmap for Acquia.com and our AI surface area

What success looks like in your first year

• Acquia.com visibly stands out from our B2B SaaS peers — measurably better engagement and conversion, and work the team is proud to point at
• The web design system is live, documented, adopted across Brand, Marketing, and Dev, and reduces friction on every new launch
• The team's design-to-ship velocity is meaningfully higher because of how you've integrated AI tooling — without dropping the quality bar

What we're looking for

• 5+ years designing for the web, with senior-level ownership of at least one complex site or property
• A portfolio that includes a shipped B2B SaaS or enterprise web project, a design system or substantial component library you helped build, and a point of view about where web design is heading
• Strong visual design instincts with creative range — illustration, motion, layout, type — and the confidence to push beyond the safe B2B template
• Working fluency with Tailwind and modern React component patterns, and willingness to write the code, not just spec it
• Comfort with Figma as a daily driver and with Adobe Creative Suite when the work calls for it
• Real accessibility chops — WCAG 2.1 AA as a default, not a checkbox at the end
• Curiosity and demonstrated experience with AI-assisted design and build workflows, and an opinion about how to use them well
• Excellent collaboration and communication skills, fluent in English, comfortable presenting work to leadership and defending the choices behind it
• Self-directed: this is a remote role on a senior team, and we trust you to set the pace

Nice to have

• Direct experience with Drupal or other enterprise CMS platforms
• Background designing for AI-native or agentic experiences
• Front-end engineering experience beyond Tailwind/React (build tools, design tokens, component testing)
• A track record of evolving a brand's web expression — not just executing against an existing one

Our interview process

• Recruiter screen
• Hiring manager conversation
• Portfolio deep-dive with the ADX team
• Practical design exercise — focused on creative range, system thinking, and how you partner with AI tools, not just polished pixels
• Final round with cross-functional partners

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! 

Career Exploration at Acquia 

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

Job Summary

Acquia is seeking an Solutions Engineer to join our Pre-sales team. In this role, you will act as a technical advisor and evangelist, working with prospective customers to develop strong technical solutions that map to their business needs. You will serve as a key conduit between our business development team and our engineers, helping sales staff position Acquia’s solutions while bringing customer feedback back to our product development teams. As an associate-level professional, you will focus on learning and becoming an expert in the Acquia Cloud Platform, ensuring you can provide trusted advice and expertise to our future clients.

Key Responsibilities

• Develop a deep knowledge of Acquia’s products, solutions, and value propositions.
• Gather customer business needs to tailor the right solution with Acquia products to help the customer succeed.
• Create solution proposals, presentations, and other customer communications.
• Research, scope, and estimate Drupal solutions for enterprise-grade applications.
• Combat competitive threats in accounts and educate potential customers on Acquia’s key values and benefits.
• Facilitate a smooth transition from sales to delivery by orienting the appropriate teams to the solution design.
• Lead or participate in customer-facing meetings and maintain excellent relationships with partners and prospects.
• Engage with the product team to drive customer requests and influence the product roadmap.

Required Education and Experience

• B.S. or similar technical degree, with a strong preference for Computer Science, IT, or Information Services.
• 5-9 years of working experience in a customer-facing role; previous experience in sales or a pre-sales environment is highly preferred.
• Experience at a SaaS company, or familiarity with Drupal and cloud architectures.
• Passion for the web and open-source development.

Desired Skills and Attributes

• Loves technology and problem solving, with a desire to go in-depth on technical solutions.
• Excellent communication and interpersonal skills, with the ability to present technical concepts to both small and medium-sized audiences, including C-level executives.
• Demonstrates good questioning techniques and effective interpretation skills to understand customer use cases and challenges.
• Willingness to learn and collaborate with AI tools to enhance processes and achieve goals.
• Ability to multitask in a fast-paced environment and work effectively as a team player on complex projects.

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

The annual base salary for this full-time position is $115,000 - $140,000. This role is also eligible for additional variable compensation. Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! 

Career Exploration at Acquia

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia
You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

We are seeking an ambitious Major Account Manager responsible for delivering against renewal and upsell targets as well as developing & maintaining existing customer relationships within the Federal government. In this role, you will proactively engage in the day-to-day Account Management of our top federal accounts; mitigating customer escalations and risks with the appropriate sense of urgency, and building strong cross-departmental relationships with other stakeholders in the organization. You will become the customer’s advocate within Acquia, creating a positive customer experience that ultimately results in the renewal of the subscription and account growth. You will work directly with Sales & Pre-Sales, Technical Support, Customer Success, Professional Services, Operations and Finance.

This position is designed for an individual who has account management experience, a high attention to detail and strives for customer satisfaction. The ideal candidate will have past experience working for a technology company in the Federal Government space. This is a great opportunity to hit a hot market with best-of-breed open source technology and be the front lines of our Account Management program.

The specific responsibilities of the position include:

• Exceed quarterly renewal, cross-sell and upsell goals.
• Expand and Maintain solid relationships with customers and ownership of customers’ success with Acquia platform services.
• Guide customers through onboarding of products and services.
• Maintain control of account direction and strategy
• Build relationships with strategic leadership level customer contacts
• Identify new opportunities and work to drive them to a close
• Coordinate with business users and procurement to ensure timely renewals
• Update and maintain Sales database as appropriate
• Must be able to proactively drive accounts with minimal oversight
• Strong collaboration with internal teams
• Generates trusted relationships with customers
• Ability to manage multiple systems and administration at once
• Keeping up to date with Acquia’s Federal go to market and security posture.

Required Qualifications, Skills & Experience: 

In order to be successful at Acquia, you must have the following types of traits & skill set

• 7+ years working in a sales / account management role for a technology company, Federal/S&L government required. 
• Strong leadership, teamwork, communication & cross-group collaboration skills
• Proven track record of sustaining & growing complex relationships within the Federal Government including closing the renewal and assisting with up sell / cross sell opportunities.
• Prior experience managing procurement life-cycle with the government.
• Has owned & exceeded a renewals quota.
• Has owned & exceeded an ACV Upsell/Cross-Sell quota.
• Renewal forecasting & analytical skills.
• Detailed oriented and organized.
• Ability to perform in a fast paced environment
• Self-starter who can set and manage priorities
• Google Suite knowledge, including Docs, Sheets, and Slides.
• Experience with SFDC, JIRA, Gainsight and other tools
• Strong verbal and written communication skills
• Project Life Cycle Experience. PMP Certified or equivalent experience a Plus. 
• Knowledge on Kubernetes Orchestration, Development Life Cycle, and AWS infrastructure a Plus.

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

The annual base salary for this full-time position ranges from $100,000 - $115,000. Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge. This role is also eligible for variable compensation.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!

The Role: Acquia is seeking a Staff AI Engineer to join our AI Platform Engineering team. This is first and foremost a hands-on engineering role — you will spend the majority of your time designing, building, and shipping production-grade agentic AI workflows across the Acquia DXP. LangGraph and LangFuse are your primary tools; enterprise reliability, observability, and scale are your standards. You'll also play a light but meaningful mentoring role, helping to lift the AI engineering capability of those around you as the team grows.

Key Responsibilities

• Write and ship production AI code daily — you are an active contributor, not just an architect. 
• Architect agentic AI workflows using LangGraph — stateful, multi-agent workflows built for enterprise scale and reliability.
•  Own AI observability via LangFuse: tracing, prompt versioning, evaluation, and performance benchmarking across all model interactions.
•  Set AI engineering standards for agent design patterns, RAG, prompt management, context optimization, and tool-calling strategies.
•  Partner with product and platform teams to deliver AI architectures that meet enterprise SLA, security, and compliance requirements.
• Evaluate and adopt emerging tooling— benchmarking LLM providers, orchestration frameworks, and agentic stack improvements.
• Mentor engineers as a natural extension of your work — sharing knowledge through code reviews, pairing sessions, and design discussions, not through management overhead.
• Represent Acquia's AI capabilities in customer architectural reviews, technical discovery, and roadmap conversations.

Required Experience

• 8+ years of software engineering with 3+ years in production AI/ML or LLM systems.
• Hands-on LangGraph expertise — stateful, cyclic, multi-agent workflows at enterprise scale.
• Hands-on LangFuse expertise - tracing, evaluation, prompt management, and dataset- driven testing
• Proficiency with agent harness frameworks such as LangChain or similar (e.g. LlamaIndex, CrewAI) — composing chains, tools, memory, and retrieval pipelines.
• Deep Python proficiency and strong engineering fundamentals (testing, CI/CD, architecture).
• Cloud AI deployment experience (AWS, Azure, or GCP) including containerization and inference cost management.
• RAG architecture knowledge— vector databases, embedding models, and retrieval strategies.
• B.S. in Computer Science or equivalent practical experience.

Desired Skills

• Enterprise SaaS or CMS,  including familiarity with Acquia's Drupal-based DXP experience
• Agentic development workflow fluency  — AI-assisted coding tools (Copilot, Cursor, Claude) as everyday accelerators.
• Familiarity with persistent agent runtimes - such as OpenClaw and Hermes Agent, understanding cross-session memory, autonomous skill creation, and always-on agent infrastructure as it matures in enterprise contexts.
• LLM fine-tuning or model evaluation experience and awareness of foundational model tradeoffs.
• Human-in-the-loop — interrupt-driven agents and enterprise design
• Strong communication skills — able to present AI system design to both engineers and C-suite stakeholders.
• Senior IC track record — known for the quality of your own code and system designs, with mentoring that happens organically through great work, not through meetings.

Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. For more information about our commitment to inclusivity and diversity, please visit our Diversity and Inclusion page.

About Acquia

Acquia is the digital experience platform built for a world where your audience isn't only human. Its agents too.

As AI agents become active participants in how people discover, consume, and act on digital content, Acquia gives enterprise teams the platform to create, manage, and distribute experiences designed for both. Powered by agentic AI that orchestrates — not just advises — Acquia automates complex digital workflows within the governance guardrails large organizations require.

The world's #1 Drupal hosting provider, Acquia brings together Content Management, Digital Asset Management, and Product Information Management in a single AI-powered Command Center: Acquia Source.

Acquia. Built for every audience, human or otherwise.

The role:

Acquia is seeking an Enterprise AI Platform Architect to join our AI Platform Engineering team. The ideal candidate combines deep technical expertise in generative AI, agents, and agentic architectures with the ability to move fast, designing, building, and shipping production-grade agentic AI workflows across the Acquia DXP. We’re scaling Acquia’s agentic orchestration platform from alpha to production.

Responsibilities: 

• Lead end-to-end delivery of AI agent implementations 
• Conduct architectural reviews and provide recommendations for optimizing AI platform performance, scalability, and security
• Lead the design and deployment of production-grade AI systems as an active contributor writing high-impact code. Expect to live in Python, LangGraph, and LangFuse to turn vision into reality.
• Architect sophisticated, stateful, multi-agent workflows using LangGraph. You will build the frameworks that allow autonomous agents to operate with enterprise-level reliability and scale.
• Champion AI observability by integrating LangFuse for deep tracing, prompt versioning, and rigorous evaluation. You’ll turn "black box" LLM interactions into transparent, benchmarked performance data.
• Define the engineering blueprints for the entire organization. You will establish patterns for RAG architecture, advanced tool-calling, context window optimization, and prompt engineering.
• As the internal scout for emerging tech, you will benchmark new LLM providers and orchestration frameworks, ensuring our stack remains at the cutting edge of the agentic revolution.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, or a related field
• 7+ years of experience in cloud computing architecture, software engineering, or technical consulting
• 3+ years of experience in AI/ML platform architecture and development, with deep recent experience (2+ years) in generative AI and agentic architectures in production applications.
• Demonstrated track record of shipping AI applications to production environments, not just prototypes.
• Hands-on LangGraph — stateful, cyclic, multi-agent workflows at enterprise scale.
• Hands-on LangFuse - tracing, evaluation, prompt management, and dataset- driven testing

• Python proficiency and strong engineering fundamentals (testing, CI/CD, architecture).
• Cloud AI deployment experience (AWS, Azure, or GCP) including containerization and inference cost management.
• RAG architecture knowledge— vector databases, embedding models, and retrieval strategies.

Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. For more information about our commitment to inclusivity and diversity, please visit our Diversity and Inclusion page.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. For detailed information regarding our benefits offerings, please visit our Acquia Careers Benefits page.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! 

Career Exploration at Acquia 

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

As the Acquia Account Executive, Mid-Market, you will...

• Responsible for selling Acquia Source, our next generation, AI-powered SaaS CMS, powered by Drupal - the most secure and scalable CMS on the planet. 
• Identify new business opportunities, manage, and close deals in Acquia Mid-Market account and prospect base
• Engage with senior level executives within these organizations
• Develop positive relationships and identify prospect needs at all decision-making levels
• Stay current on competitor offerings and be able to identify their strengths and vulnerabilities
• Turn client feedback into meaningful strategies to drive new Acquia Source opportunities business and address competitive risks
• Influence client decisions and advocate for client needs to broker win-win solutions
• Work closely with various functional teams including Pre-Sales Solution Engineering, Product Development to ensure seamless  implementation and product market fit for our solution
• Handle full-life cycle sales in an individual contributor environment
• Collaborate efficiently across internal teams and nurture an atmosphere of trust and open communication
• Engage with our channel partners and various subject matter specialists to drive sales opportunities.
• Work cross-functionally with demand generation and marketing teams to cultivate pipeline

You’ll enjoy this role if you are/have…

• Intellectual agility and an entrepreneurial attitude; demonstrates drive, initiative, energy and sense of urgency in acquiring and serving clients
• Ability to learn and absorb new products quickly and rapidly adapt to changing business and customer demands
• Smart, results-oriented, upbeat, and has regularly out-performed his or her peers
• Looking for aggressive career growth
• Passion, drive, and creativity

What you’ll need to be successful...

• Bachelor’s Degree
• Strong sales/client origination experience, preferably with CMS experience
• Experience negotiating large strategic deals including all phases of client development: prospecting, proposal development, negotiation and ongoing relationship management
• Experience and the know-how to work in a start-up, fast paced technology environment
• Strong understanding of the SaaS business model for solutions delivery
• Confident presentation skills, and must have 'presence' in front of the C-suite customer with the communications skills to articulate a value proposition to a wide range of organizational and functional levels

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

The annual base salary for this full-time position ranges from $75,000 to $90,000. This role includes a 50/50 split, the variable compensation  is equal to the base salary. Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge. This role is also eligible for variable compensation.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! 

Career Exploration at Acquia 

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

The Regional Account Manager will be responsible for delivering Renewal targets and upselling in specific accounts.This role will proactively engage in the day-to-day Account Management of accounts and must be be able to mitigate customer escalations and risks with the appropriate sense of urgency, and build strong cross-departmental relationships with other stakeholders in the organization.  This role will work directly with Sales, Technical Support, Operations, and Finance.

Acquia is seeking a candidate who can think strategically and execute tactically. He/She will be data and metrics driven, hands on, detail oriented, articulate and credible and have the ability to strategically work within accounts.

The specific responsibilities of the position include:

• Drive customer retention and identify upsell opportunities
• Responsible for account plan strategies that result in performance and/or improved customer experience
• Attend customer onsite visits, including ownership of key relationships in a client and hosting Quarterly Business Reviews and identify risk and opportunity
• Build relationships with strategic leadership level customer contacts
• Exceed quarterly renewal and net renewal goals   
• Partner with internal resources to resolve customer escalations or operational issues, and remove roadblocks from team
• Coordinate with business users and procurement to ensure timely renewals
• Identify Process inefficiencies and provides recommended solutions

Required Qualifications, Skills & Experience

• Proven track record of sustaining & growing complex relationships including closing the renewal and identifying up sell / cross sell opportunities
• Experience with running a high volume of accounts
• 2-5 years working in an account management role providing tech solutions to large enterprises  
• Ability to manage multiple systems and administration at once
• Has owned & exceeded a Quota
• Strong Forecasting and analytical skills
• Energetic, smart, dynamic, and strategic
• Strong executive presence; ability to influence decision making internally and externally at all levels; crisp, to the point & confident
• Ability to work effectively within a dynamic, fast paced and ever changing environment
• Good communicator with the ability to articulate a strong value proposition
• Meticulous attention to detail and high level of accountability are imperative
• Self-starter who can set and manage priorities
• Strong teamwork, communication & cross-group collaboration skills
• Must be able to proactively drive accounts and resolve customer escalations  with minimal oversight
• Bachelor degree is required

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

The annual base salary for this full-time position is $65,000 - $75,000. Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge. This role is also eligible for variable compensation.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

Reporting to the Sr. Director, Special Projects, the ideal candidate will work  with our management team as the backbone of administrative activities to help plan, coordinate, and manage our group’s operations. 

Responsibilities

As Administrative Assistant to the Chief Executive Officer, Chief Operating Officer, & Chief Product & Technology Officer, reporting to the Senior Director of Special Projects for the Executive Leadership Team, you will be responsible for ensuring the smooth running of day to day demands and activities including:

• Day-to-day administration and management of all areas of executive support
• Scheduling meetings, 1:1s, speaking engagements and client meetings
• Managing travel and expense reports
• Assist in the preparation for Executive Leadership events, itineraries and coordinating of logistics in the Boston Office
• Work with the Board of Directors to schedule meetings, interacting regularly with the Vista EA’s
• Liaise daily with all areas of the business while interacting with all other C-level Executives to help facilitate key projects and meetings

Qualifications

• 3 - 5 years support experience working in a growing fast paced technology organization
• Advanced proficiency in Word, Excel, PowerPoint and Google apps
• Self-starter attitude and enthusiasm when working independently and as part of a team
• Ability to properly multitask and prioritize work by considering its risk, importance, urgency, and potential business, organizational, or customer implications
• Strong written and verbal communications skills
• High level of discretion pertaining to confidential information
• High sense of urgency, drive and willingness to do what it takes to get the job done

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

Compensation: The annual base salary for this full-time position is $80,000 - $90,000. Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! 

Career Exploration at Acquia 

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

Summary:

You get to guide and drive technical application design for Acquia customers and lead technical teams of some of the best talent in the Drupal and web development communities (from both Acquia and from our outstanding partners around the world). You will help Acquia’s clients across all vertical industries including government, consumer goods, pharma, gaming and media to make the most of the power of Drupal, open source, and emerging AI-driven web techologies.

Job Requirements:

Acquia’s team of Drupal rock stars is helping our customers build stunning web experiences, migrate to Drupal, and integrate intelligent automation to tune and improve their Drupal implementations. With the rapid adoption of Drupal as a flexible web platform, and the increasing demand for AI-enhanced content workflows and personalized user journeys, our Technical Architects are in high demand. They work with some of the most talented technologists and some of the hottest web properties on leading-edge projects. Engagements vary by customer and can include anything from custom coding and mentoring to architecting AI-powered search and metadata solutions through development and application launch.

Required Skills:

• Rapidly onboards to projects, including local / cloud environment setup for personal use
• Familiar with common development tools such as Git, Composer, Drush, Drupal VM / Lando / DDev / Cloud IDEs, AI-assisted coding environments (e.g., GitHub Copilot, Cursor), etc.
• Contributes to code review in area of expertise, ensuring quality and security in both human and AI-generated code.
• Contributes to backlog refinement and planning in area of expertise
• Capable of jumping in and contributing to development activities on delivery projects in area of speciality
• Capable of acting as technical lead on simple projects in areas of expertise, including the evaluation of AI modules and third-party LLM integrations.
• Capable of simple debugging in areas of expertise and AI diagnostic prompts.
• Writes code in area of expertise that conforms to industry / community / Acquia best practices
• Passion for learning and discovery. Self direction. When you don't know an answer, you go find it. Stays current with the evolving landscape of Generative AI and its impact on CMS architecture.
• Strong technical knowledge in area of speciality
• Contributes to the design of technical solutions to meet customer requirements
• Brings attention to detail, ability to focus (you and others) and eliminates distractions on projects.
• Independently researches and resolves technical problems.
• Able to participate in face-to-face customer communication
• Contributes to the positive building of positive relationships with customers and delivery team(s)
• Efficiently and professionally facilitates meetings/presentations/trainings via online platforms (e.g. Zoom) and/or in person

Additional Skills:

• Participates in all aspects of the technical portions of the PS methodology
• Communicates honestly, openly, with transparency.
• Ability to display empathy, patience and emotional IQ with customers.
• When necessary, acknowledges personal limitations (personal capabilities, time, etc.).
• Willing to take responsibility and ownership.
• Participates in knowledge sharing activities (e.g. architecture reviews and AI best-practice workshops)
• Strong presentation creation / delivery skills

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

Compensation: The annual base salary for this full-time position is $120,000 - $130,000. Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it! 

Career Exploration at Acquia

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia
You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

As the Acquia Source Account Executive, Mid-Market, you will...

• Responsible for selling Acquia Source, our next generation, AI-powered SaaS CMS, powered by Drupal - the most secure and scalable CMS on the planet. 
• Identify new business opportunities, manage, and close deals in Acquia Mid-Market account and prospect base
• Engage with senior level executives within these organizations
• Develop positive relationships and identify prospect needs at all decision-making levels
• Stay current on competitor offerings and be able to identify their strengths and vulnerabilities
• Turn client feedback into meaningful strategies to drive new Acquia Source opportunities business and address competitive risks
• Influence client decisions and advocate for client needs to broker win-win solutions
• Work closely with various functional teams including Pre-Sales Solution Engineering, Product Development to ensure seamless  implementation and product market fit for our solution
• Handle full-life cycle sales in an individual contributor environment
• Collaborate efficiently across internal teams and nurture an atmosphere of trust and open communication
• Engage with our channel partners and various subject matter specialists to drive sales opportunities.
• Work cross-functionally with demand generation and marketing teams to cultivate pipeline

You’ll enjoy this role if you are/have…

• Intellectual agility and an entrepreneurial attitude; demonstrates drive, initiative, energy and sense of urgency in acquiring and serving clients
• Ability to learn and absorb new products quickly and rapidly adapt to changing business and customer demands
• Smart, results-oriented, upbeat, and has regularly out-performed his or her peers
• Looking for aggressive career growth
• Passion, drive, and creativity

What you’ll need to be successful...

• Bachelor’s Degree
• Strong sales/client origination experience, preferably with CMS experience
• Experience negotiating large strategic deals including all phases of client development: prospecting, proposal development, negotiation and ongoing relationship management
• Experience and the know-how to work in a start-up, fast paced technology environment
• Strong understanding of the SaaS business model for solutions delivery
• Confident presentation skills, and must have 'presence' in front of the C-suite customer with the communications skills to articulate a value proposition to a wide range of organizational and functional levels

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more! 

The annual base salary for this full-time position ranges from $75,000 to $90,000. This role includes a 50/50 split, the variable compensation  is equal to the base salary. This structure results in On-Target Earnings (OTE) ranging from $150,000 to $180,000. Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge. This role is also eligible for variable compensation.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

About Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report.  We are Acquia. We are building for the future and we want you to be a part of it!

Career Exploration at Acquia 

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

The Regional Account Manager will be responsible for delivering Renewal targets and upselling in specific accounts.This role will proactively engage in the day-to-day Account Management of accounts and must be be able to mitigate customer escalations and risks with the appropriate sense of urgency, and build strong cross-departmental relationships with other stakeholders in the organization.  This role will work directly with Sales, Technical Support, Operations, and Finance.

Acquia is seeking a candidate who can think strategically and execute tactically. He/She will be data and metrics driven, hands on, detail oriented, articulate and credible and have the ability to strategically work within accounts.

The specific responsibilities of the position include:

• Drive customer retention and identify upsell opportunities
• Responsible for account plan strategies that result in performance and/or improved customer experience
• Attend customer onsite visits, including ownership of key relationships in a client and hosting Quarterly Business Reviews and identify risk and opportunity
• Build relationships with strategic leadership level customer contacts
• Exceed quarterly renewal and net renewal goals   
• Partner with internal resources to resolve customer escalations or operational issues, and remove roadblocks from team
• Coordinate with business users and procurement to ensure timely renewals
• Identify Process inefficiencies and provides recommended solutions

Required Qualifications, Skills & Experience

• Proven track record of sustaining & growing complex relationships including closing the renewal and identifying up sell / cross sell opportunities
• Experience with running a high volume of accounts
• 2-5 years working in an account management role providing tech solutions to large enterprises  
• Ability to manage multiple systems and administration at once
• Has owned & exceeded a Quota
• Strong Forecasting and analytical skills
• Energetic, smart, dynamic, and strategic
• Strong executive presence; ability to influence decision making internally and externally at all levels; crisp, to the point & confident
• Ability to work effectively within a dynamic, fast paced and ever changing environment
• Good communicator with the ability to articulate a strong value proposition
• Meticulous attention to detail and high level of accountability are imperative
• Self-starter who can set and manage priorities
• Strong teamwork, communication & cross-group collaboration skills
• Must be able to proactively drive accounts and resolve customer escalations  with minimal oversight
• Bachelor degree is required

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is a Great Place to Work-CertifiedTM company in the U.K., is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community.. We are Acquia. We are building for the future and we want you to be a part of it!

As the Acquia Source Account Executive, Mid-Market, you will...

• Responsible for selling Acquia Source, our next generation, AI-powered SaaS CMS, powered by Drupal - the most secure and scalable CMS on the planet. 
• Identify new business opportunities, manage, and close deals in Acquia Mid-Market account and prospect base
• Engage with senior level executives within these organizations
• Develop positive relationships and identify prospect needs at all decision-making levels
• Stay current on competitor offerings and be able to identify their strengths and vulnerabilities
• Turn client feedback into meaningful strategies to drive new Acquia Source opportunities business and address competitive risks
• Influence client decisions and advocate for client needs to broker win-win solutions
• Work closely with various functional teams including Pre-Sales Solution Engineering, Product Development to ensure seamless  implementation and product market fit for our solution
• Handle full-life cycle sales in an individual contributor environment
• Collaborate efficiently across internal teams and nurture an atmosphere of trust and open communication
• Engage with our channel partners and various subject matter specialists to drive sales opportunities.
• Work cross-functionally with demand generation and marketing teams to cultivate pipeline

You’ll enjoy this role if you are/have…

• Intellectual agility and an entrepreneurial attitude; demonstrates drive, initiative, energy and sense of urgency in acquiring and serving clients
• Ability to learn and absorb new products quickly and rapidly adapt to changing business and customer demands
• Smart, results-oriented, upbeat, and has regularly out-performed his or her peers
• Looking for aggressive career growth
• Passion, drive, and creativity

What you’ll need to be successful...

• Bachelor’s Degree
• Strong sales/client origination experience, preferably with CMS experience
• Experience negotiating large strategic deals including all phases of client development: prospecting, proposal development, negotiation and ongoing relationship management
• Experience and the know-how to work in a start-up, fast paced technology environment
• Strong understanding of the SaaS business model for solutions delivery
• Confident presentation skills, and must have 'presence' in front of the C-suite customer with the communications skills to articulate a value proposition to a wide range of organizational and functional levels

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.