Recruiter Jobs in China.
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The TV Technology team within the Roku TV New Product Introduction (NPI) group focuses on delivering the best Audio Quality (AQ) and Picture Quality (PQ) and driving innovation. With tens of millions of TVs sold globally, thousands of channels, and billions of hours streamed on Roku TVs, worldclass AQ and PQ are essential.
About the role
We are seeking a Senior Quality Assurance Engineer to join the TV Technology team, based in Shenzhen. As a Senior Quality Assurance Engineer, you will be focused on helping our TV partners build the most desirable and best Smart TVs available. Your expertise in AQ and/or PQ will be utilized to help achieve the best possible audio and picture performance on specific mass-produced TV models by working closely with our TV partners, SOC vendors, and Roku TV engineers. You will also work on optimize and drive automation for existing audio and/or picture test strategies, e.g. by using AI and automation solutions to enhance efficiency and coverage.
What you will be doing
- Design, document, and execute test cases for AQ and/or PQ new feature verification, ensuring comprehensive test coverage and high-quality deliverables.
- Collaborate closely with dev engineers to debug issues, perform iterative testing, and drive feature quality throughout the product lifecycle.
- Continuously optimize AQ and/or PQ test strategies, identifying areas for improved efficiency, coverage, and risk-based testing approaches.
- Develop, maintain, and enhance automation scripts (primarily in Python) to increase test efficiency and maintain a sustainable automation framework.
- Contribute to test documentation, including test plans, test guides, and knowledge transfer materials for NPI manufacturing and release QA teams.
- Participate in technical discussions with stakeholders to align testing efforts with product roadmaps and business priorities.
We’re excited if you have
- 7+ years of experience in software quality assurance, with a focus on embedded systems, consumer electronics, or TV industry background.
- Hands-on experience in AQ and/or PQ testing, with a solid understanding of related test methodologies and industry standards.
- Proven ability to debug complex issues, work closely with development teams, and drive quality improvements across cross-functional organizations.
- Strong automation skills, particularly with Python scripting, and a proven track record of developing and maintaining automated test cases.
- Good English communication skills (both spoken and written) with the ability to participate in daily technical discussions and collaborate with global teams.
- Self-motivation and a proactive attitude, with the ability to work independently in a fast-paced, dynamic environment.
- An open mindset toward AI technologies – even without prior hands-on AI experience, a strong willingness to learn and explore AI applications in QA is highly valued.
- Experience with test automation frameworks and CI/CD integration.
- Familiarity with SoC partner engagement or factory support in consumer electronics manufacturing.
- Knowledge of AI/ML-based testing tools or data-driven testing approaches.
#LI-GW1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Devices Hardware Engineering team is responsible for the core physical products that bring the Roku experience into millions of homes. We design and develop the industry-leading hardware that powers our ecosystem, including set-top boxes, streaming sticks, remotes, and innovative new devices. As a seasoned team of engineers, we focus on delivering high-performance, cost-effective, and reliable consumer electronics at a global scale. We operate in a dynamic, fast-paced environment where technical excellence, autonomy, and the ability to navigate the complete design lifecycle are essential to our success.
About the role
We are seeking a Senior Hardware Engineer to join the Devices Hardware Engineering team. Based in Shenzhen, you will be our team’s first EE hire in Asia, serving as a critical bridge between our headquarters and our manufacturing partners. You will develop and lead exciting new products (set-top boxes, streaming players, remotes) through the complete design lifecycle, from initial concept to mass production (MP).
The successful candidate will be an energetic, self-starting team player who can manage multiple projects and thrive during rapid development cycles. You will possess the expertise and determination to ensure projects stay on target regarding design, quality, schedule, and cost.
What you'll be doing
- Design Ownership: Own the complete electrical system (BOM/Schematics/PCB) for new products.
- Cross-functional Collaboration: Partner with US-based Software, Mechanical Engineering, and Program Management teams.
- Component Selection: Identify and qualify components based on performance, reliability, cost, and local availability/lead times.
- Validation: Plan and lead hardware validation (EVT/DVT/PVT) for your designs.
- On-site Factory Support: Provide immediate, on-the-ground support for factory builds, assisting with test station setup, failure analysis (FA), and yield improvement.
- Vendor Management: Act as the primary technical point of contact for local JDMs, ODMs, and component suppliers.
We’re excited if you have
- Experience: 7+ years of hardware engineering experience in embedded system design (Senior/Lead level preferred).
- Education: Bachelor’s degree or higher in Electrical, Electronic, or Computer Engineering.
- Mass Production: A proven track record of shipping high-volume consumer electronics.
- Manufacturing Expertise: Deep experience working directly on-site with JDMs/ODMs/CMs in Asia.
- Tools: Proficiency with OrCAD and Altium design suites. Expert knowledge of PCB layout rules for high-speed designs.
- Technical Breadth: Strong skills in schematic design, high-speed signal integrity (DDR, PCIe), power delivery, RF (WiFi/BT), and ESD/EMI compliance.
- Lab Skills: Mastery of high-speed oscilloscopes, logic analyzers, and spectrum analyzers.
- Software: Ability to write low-level scripts (Python/C) for hardware validation.
- Bilingual: Fluent in English and Mandarin (written and verbal).
- Independent: Capable of working autonomously with minimal supervision during Asia business hours.
- Communicative: A transparent and proactive communicator who provides detailed regular updates to the US team.
- Flexible: Willing to adjust working hours occasionally for sync meetings with US-based teams.
#LI-GW1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
We are seeking a senior level Technical Program Manager. This position will work closely with a cross-functional team of software engineers, hardware design engineers, quality assurance engineers, product managers, manufacturing partners, and others to get products developed, tested, and released on schedule.
What you will be doing
You will be responsible for managing overall program schedules, communications with manufacturing partners, and providing project status to a wide audience within Roku. You will be an energetic team player, who can expertly manage high volumes of detail and thrives on managing multiple simultaneous programs.
We’re excited if you have
- 7+ years of program management
- Engineering background with an excellent understanding of hardware and software processes
- Extensive experience in consumer products or other high-volume products
- Solid understanding of product development lifecycles
- Significant experience working with JDMs/ODMs/OEMs/CMs
- Proven ability to manage geographically dispersed teams
- Proficient at creating and tracking complex development schedules using Microsoft Project, Excel and other programs
- Capacity to own and execute multiple programs simultaneously
- Proven ability to achieve results in a fast-moving and dynamic environment
- Proficient in Propel, Agile or other PLM tools
- Experienced with Jira and/or other tracking tools
- Bachelor’s degree in Engineering, Business or related discipline required
- Fluent in English
- Excellent oral and written communication skills
- Must have good organizational skills and be detail-oriented
- Ability to work effectively cross-functionally
- Willingness to travel at least 4 to 6 times a year including some international travel
#LI-TC2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior/ Manager, Machine Learning, Community Support Products
Share this job
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Your Location
This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.
The Community You Will Join:
Community Support (CS) has increasingly become a key driver of enabling Airbnb's core business. The Community Support Engineering team is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world.
As part of the CS Product vision, we are leveraging AI to transform how we deliver customer service - combining advanced ML/LLM capabilities with the expertise of our Support Ambassadors to create a seamless, high-quality support experience.
The Difference You Will Make:
As an ML Manager within Community Support Product Engineering in China, you will lead a team of machine learning engineers to research, design, and optimize AI models and services that scale AI-powered products and measurably improve the end-to-end Community Support experience for guests, hosts, and support ambassadors.
What You’ll Do:
Hire, mentor and guide a dynamic team of highly skilled machine learning engineers, fostering their technical growth and professional development.Proactively take initiatives to drive for outcomes over the scope of the team.Build relationships and drive alignment with stakeholders within Community Support and across external teams.Communicate difficult or complex concepts and decisions clearly and effectively with multiple stakeholders across various functions.Provides critical guidance and input in prioritization over multiple major projects.
- Foster rapid development cycles without sacrificing quality, collaborating closely with platform, backend, and frontend engineers to engineer robust ML models and systems that enhance community support initiatives.
- Uphold Technical Standards: Conduct thorough design and architecture reviews to continually elevate our standards of technical excellence.
Your Expertise:
- Expertise in ML & AI: Deep knowledge of various machine learning and AI methodologies, including LLMs and non-LLMs, tailored for user-facing products.
- Leadership in ML Development: Proven experience in leading teams that develop large-scale ML models and systems to improve online user experiences.
- Management and Mentorship: Strong leadership skills with a track record of nurturing an innovative and collaborative team environment.
- Communication Excellence: Exceptional verbal and written communication abilities, with a keen eye for detail.
- Collaborative Spirit: Demonstrated capability to work effectively with stakeholders at all organizational levels, both internally and externally.
- Problem Solving: Skilled in navigating and resolving ambiguous challenges through proactive and strategic approaches.
- Educational Background: PhD, or Master's degree in Computer Science, Mathematics, Statistics, or related technical field.
- Industry Experience: 9+ years of experience in building and shipping AI models and products, including 2+ years of experience with LLMs.
- Leadership Experience: 2+ years managing machine learning teams that deliver large impact.
- Technical Proficiency: Expert knowledge of machine learning algorithms and techniques.
- Continuous Learner: Ability to absorb new concepts quickly and integrate them effectively into business processes.
Our Commitment To Inclusion & Belonging
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Ready to apply?
Apply to Airbnb
Senior/Staff Machine Learning Engineer, Community Support Engineering
Share this job
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
We are hiring for Machine Learning Engineering across multiple levels.
Your Location:
This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.
The Community You Will Join:
Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb.
The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb.
The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us.
The Difference You Will Make:
We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb.
You will build and leverage cutting edge AI technologies to transform Airbnb’s customer service by delivering personalized, easy-to-use and proactive customer service experience.
Many of the initiatives you’ll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities.
A Typical Day:
-
Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems
-
Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products
-
Learn and share the latest AI/ML technologies with the team across regions( China and the US).
Your Expertise:
- PhD/Master’s degree, preferably in CS, or equivalent experience
- 5-12 years of ML engineering experience, with ownership responsibility over large-scale software systems.
- Background in the design and development of AI and ML systems and services, and a deep passion for building efficient and scalable ML-powered products
- Experience with LLM driven chatbot and Agentic AI products would be a big plus
- Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations
- Fluency in both English and Mandarin is essential.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Ready to apply?
Apply to Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Your Location:
This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.
The Community You Will Join:
Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb.
The Community Support Products (CSP) Machine Learning team is the core team responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb.
The richness of Airbnb's data, the complexity of its marketplace and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to investing in long term innovation to solve the complex problems we face, and to do that we need the very best experts in ML and AI to join us.
The Difference You Will Make:
We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb.
You will build and leverage cutting edge AI technologies to transform Airbnb’s customer service by delivering personalized, easy-to-use and proactive customer service experience.
Many of the initiatives you’ll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities.
A Typical Day:
-
Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems
-
Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products
-
Learn and share the latest AI/ML technologies with the team across regions( China and the US).
Your Expertise:
- PhD/Master’s degree, preferably in CS, or equivalent experience
- 2-4 years of ML engineering experience, with ownership responsibility over large-scale software systems.
- Background in the design and development of AI and ML systems and services, and a deep passion for building efficient and scalable ML-powered products
- Experience with LLM driven chatbot and Agentic AI products would be a big plus
- Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations
- Fluency in both English and Mandarin is essential.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Ready to apply?
Apply to Airbnb
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
KA-Senior Customer Success Manager
Role summary –As a Senior Customer Success Manager, you will be responsible for driving the adoption and growth of Payoneer’s solutions among SMEs and professional businesses in China. You will partner closely with key customers to understand their needs, strengthen engagement, and unlock growth opportunities through Payoneer’s products. By building strong relationships and executing scalable customer development strategies, you will play a critical role in increasing customer retention, expanding business impact, and supporting Payoneer’s market growth in China.
Location: Yiwu; Hangzhou; Ningbo; Zhengzhou; Suzhou; Nanjing; Hefei
On-site
Full time
What you’ll do
Oversee and manage existing client relationship and play an active role in developing and building long-term relationships with top users to identify emerging business, collaboratively develop value propositions that address client needs.
- Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell.
- Growing the company’s capability in financial services industry and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics, business development managers, sales and delivery teams for developing offerings and cross-selling to existing clients and prospects.
- Review and propose process improvement that drive client and market penetration.
- Build business success stories and case studies.
- Maintaining all information of customer activity within CRM platform.
- Maintain and exceed country targets in areas of # of clients from our direct business.
Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.
- Create & articulate compelling value propositions for Payoneer services in coordination with the marketing team.
- Develop long-term strategic relationships with key stakeholders.
- Draft various business reports.
- strong business growth and sales capabilities.
- Independently own large, impactful customer strategy work end-to-end ；And can obtain growth opportunities for customers
- Work with internal teams, customers, and partners across the globe.
- Develop insights required to drive breakthrough success ；Can clearly develop regional customer strategy plans.
- High capability to solve issue that require cross functional collaboration.
- Work with clients to prove the underlying thesis of your strategy work ，Always maintain good communication and cooperative relationships with your clients
- Capable of project management ；Collaborate with internal teams to drive cross-company execution
- Strong structured reporting ability ；Clearly articulate the opportunities and directions you see to your leader
Who you are
- A Bachelor's degree, preferably in business or communications
- Native Mandarin with high level of English communications
- 5+ years of account management, business development or other relevant experience
- 8+ years of experience in selling complex solutions to corporate level clients – SME in Greater China
- Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting the financial impact
- Ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth
- Strong written and verbal communication skills
- Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
- Track record of meeting and exceeding business established goals
- Ability to make decisions in a changing environment, anticipate future needs and drive results.
- High level of organization and focus and ability to work under pressure
- Excellent analysis and problem-solving skills, with creativity to look at problems from new angles
- Project management experience– Batch resolution of customer issues ，Manage most of your clients in bulk using project management methods, with strategic approaches and experience in winning market share for potential large clients
- Experience using salesforce.com or a similar CRM system
- Experience in the Payments or Banking industry or finance and tax
- Experience with direct sales for small businesses engaged in cross border trade
- Experience with digital marketing, affiliate marketing, social media
- Experience with data analytics & BI tools
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
About the Role
We are seeking a highly analytical and strategic professional candidate to join Payoneer. This role is critical in driving our APAC + China regions’ expansion and operational excellence to streamline the entire ops process.
The ideal candidate possesses a unique blend of top-tier strategic thinking and hands-on data analysis. To ensure seamless collaboration with local partners and stakeholders, fluency in either Japanese or Vietnamese is a mandatory requirement for this position.
Key Responsibilities
- Collaborate and track the development of GTM strategies for new features and products tailored to APAC market. Able to design a localized process to seamless the CX.
- Able to utilize data analysis to identify potential opportunities and optimize the funnel for operation team to meet customer expectations.
- Monitor competitive landscapes, and business trend in the APAC digital markets. Translate local nuances into global product requirements.
- Work closely with GTM, product, and local operations teams to ensure strategic initiatives are executed effectively.
- Evaluate potential partners in the payment industry, leading strategic discussions and contributing to deal negotiation with vendors.
Qualifications
- Finance/Economics Bachelor/Master’s degree. Minimum 5+ years of work experience in payment/consulting/e-commerce companies
- Fluent in English and either Japanese or Vietnamese (both written and spoken) to effectively manage local stakeholders.
- Deep understanding of APAC local business, and regulatory nuances
- Professional experience in leading cross function programs to improve customer experience with business tactical initiatives
- Strong data analysis skill is a plus.
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
Client Service Intern
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Overview:
The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
Skills you will learn:
- Project/Time Management
- Innovative / Strategic Problem Solving
- Public Speaking/Elevator Pitches
- Business acumen
Experiences you will have:
- Networking, including building connections with our leadership team
- Expertise in transitioning into the workforce
- Building, maintaining, and optimizing your resume for the modern application process
Projects you will contribute to:
- Help source and recruit top industry subject matter experts into the Guidepoint network
- Perform industry research to identify current trends in several industries to deliver best-in-class client service
- Assess client research needs and develop outreach strategies to identify experts’ suitability for specific client projects
- Attend workshops on topics that include resume writing, transitioning to the workforce, and perfecting an elevator pitch
- Learn transferable skills from industry leading professionals
Qualifications:
- You must be pursuing a Bachelor's or Master' degree and graduate after 2026.6.
- Previous internship/volunteering/extracurriculars
- High fluency in Mandarin and English
- Able to intern 4-5 days a week in the Shanghai office throughout the internship program
Skills:
- Desire to work in a sourcing/lead generation type role
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- Development opportunities through the LinkedIn Learning platform
- Casual and entrepreneurial work environment
- Social and team-building events
- Central office location in Shanghai, located near Hongkou Football Stadium, Metro Line 8 and Line 3
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manger Interview
- Interview Process Outcome
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.5 million experts and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI-TH1
#LI-onsite
Ready to apply?
Apply to GuidepointTeam Lead, Client Service, Consulting
Share this job
OVERVIEW:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
Play a vital role in Guidepoint’s success.
As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What You Will Own:
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience You Will Bring:
- Bachelor’s degree or higher
- Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
- Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
- Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
- Proactive, result-driven, initiative, and ability to go the extra mile
- Able to deliver excellent service to clients and surpass their expectations within tight timelines
- Demonstrated ability to work in a team atmosphere but also independently
- Desire to learn about the business and work in a fast-paced entrepreneurial environment
Skills You Will Bring:
- Desire to work in a sourcing/lead generation type of role
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days
- Social insurances and housing fund
- Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
- Free snacks and beverages in the office, including free coffee
- Competitive salary depending on experience.
- Casual work environment,
- Monthly birthday celebration, team building, and other social events
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Mock Assessment (Role Dependent)
- Complete a stimulated client request and gain more insight into the role
- Interview Process Outcome
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI-TH1
#LI-onsite
Ready to apply?
Apply to GuidepointResearch Manager, Client Service(Night Shift)
Share this job
OVERVIEW:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
Play a vital role in Guidepoint’s success.
As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What You Will Own:
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience You Will Bring:
- Bachelor’s degree or higher
- Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
- Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
- Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
- Proactive, result-driven, initiative, and ability to go the extra mile
- Able to deliver excellent service to clients and surpass their expectations within tight timelines
- Demonstrated ability to work in a team atmosphere but also independently
- Desire to learn about the business and work in a fast-paced entrepreneurial environment
Skills You Will Bring:
- Desire to work in a sourcing/lead generation type of role
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days
- Social insurances and housing fund
- Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
- Free snacks and beverages in the office, including free coffee
- Competitive salary depending on experience.
- Casual work environment,
- Monthly birthday celebration, team building, and other social events
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Mock Assessment (Role Dependent)
- Complete a stimulated client request and gain more insight into the role
- Interview Process Outcome
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI-TH1
#LI-hybrid
Ready to apply?
Apply to GuidepointProject Manager, Client Service
Share this job
Project Manager, Client Service
Overview:
The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.
Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?
If so, this Project Manager, Client Service position at Guidepoint may have your name on it.
What You'll Do:
- Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
- Work with and manage a team of Associates to execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
- Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening to provide the best Advisor match for each client project
- Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
- Work with other Project Managers on the team to provide industry guidance for projects and workshops
What You Have:
- Bachelor’s degree
- Native Level of Mandarin and fluency in English
- 2+ years of experience client or account management experience
- Previous project management and/ or people management experience
- Experience working in market research, agency, or consulting industries is preferred
- Excellent written and verbal communication skills
- Effective time management and organizational skills
- Demonstrated ability to work both individually and as part of a team
- Ability to work in a fast-paced entrepreneurial environment
What We Offer:
- Competitive compensation
- Generous paid annual leave
- Casual and entrepreneurial work environment
- Central office location
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI-Recruiter
#LI-Onsite
Ready to apply?
Apply to GuidepointResearch Manager, Client Service
Share this job
OVERVIEW:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
Play a vital role in Guidepoint’s success.
As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What You Will Own:
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience You Will Bring:
- Bachelor’s degree or higher
- Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
- Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
- Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
- Proactive, result-driven, initiative, and ability to go the extra mile
- Able to deliver excellent service to clients and surpass their expectations within tight timelines
- Demonstrated ability to work in a team atmosphere but also independently
- Desire to learn about the business and work in a fast-paced entrepreneurial environment
Skills You Will Bring:
- Desire to work in a sourcing/lead generation type of role
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days
- Social insurances and housing fund
- Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
- Free snacks and beverages in the office, including free coffee
- Competitive salary depending on experience.
- Casual work environment,
- Monthly birthday celebration, team building, and other social events
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Mock Assessment (Role Dependent)
- Complete a stimulated client request and gain more insight into the role
- Interview Process Outcome
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI-KW1
#LI-onsite
Ready to apply?
Apply to Guidepoint2026 Campus, Client Service Associate
Share this job
OVERVIEW:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
Play a vital role in Guidepoint’s success.
As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What You Will Own:
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience You Will Bring:
- Bachelor’s degree or higher
- Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
- Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
- Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
- Proactive, result-driven, initiative, and ability to go the extra mile
- Able to deliver excellent service to clients and surpass their expectations within tight timelines
- Demonstrated ability to work in a team atmosphere but also independently
- Desire to learn about the business and work in a fast-paced entrepreneurial environment
Skills You Will Bring:
- Desire to work in a sourcing/lead generation type of role
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days
- Social insurances and housing fund
- Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
- Free snacks and beverages in the office, including free coffee
- Competitive salary depending on experience.
- Casual work environment,
- Monthly birthday celebration, team building, and other social events
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Mock Assessment (Role Dependent)
- Complete a stimulated client request and gain more insight into the role
- Interview Process Outcome
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI-TH1
#LI-onsite
Ready to apply?
Apply to GuidepointClient Service Associate, Consulting
Share this job
OVERVIEW:
Play a vital role in Guidepoint’s success.
As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What You Will Own:
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience You Will Bring:
- Bachelor’s degree or higher
- Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
- Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
- Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
- Proactive, result-driven, initiative, and ability to go the extra mile
- Able to deliver excellent service to clients and surpass their expectations within tight timelines
- Demonstrated ability to work in a team atmosphere but also independently
- Desire to learn about the business and work in a fast-paced entrepreneurial environment
Skills You Will Bring:
- Desire to work in a sourcing/lead generation type of role
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days
- Social insurances and housing fund
- Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
- Free snacks and beverages in the office, including free coffee
- Competitive salary depending on experience.
- Casual work environment,
- Monthly birthday celebration, team building, and other social events
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Mock Assessment (Role Dependent)
- Complete a stimulated client request and gain more insight into the role
- Interview Process Outcome
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI-TH1
#LI-onsite
Ready to apply?
Apply to GuidepointClient Service Associate, Corporate
Share this job
OVERVIEW:
Play a vital role in Guidepoint’s success.
As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What You Will Own:
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience You Will Bring:
- Bachelor’s degree or higher
- Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
- Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
- Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
- Proactive, result-driven, initiative, and ability to go the extra mile
- Able to deliver excellent service to clients and surpass their expectations within tight timelines
- Demonstrated ability to work in a team atmosphere but also independently
- Desire to learn about the business and work in a fast-paced entrepreneurial environment
Skills You Will Bring:
- Desire to work in a sourcing/lead generation type of role
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days
- Social insurances and housing fund
- Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
- Free snacks and beverages in the office, including free coffee
- Competitive salary depending on experience.
- Casual work environment,
- Monthly birthday celebration, team building, and other social events
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Mock Assessment (Role Dependent)
- Complete a stimulated client request and gain more insight into the role
- Interview Process Outcome
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
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#LI-onsite
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Apply to GuidepointClient Service Associate, Institutional (项目助理，金融机构类客户)
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OVERVIEW:
Play a vital role in Guidepoint’s success.
As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,500,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What You Will Own:
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience You Will Bring:
- Bachelor’s degree or higher
- Strong sense of urgency and excellent time management skills to thrive in a fast-paced environment
- Bottom-up thinking and the ability to act as a potential thinking partner for clients, bringing creative and strategic solutions
- Excellent communication and interaction skills, including demonstrated written and verbal abilities in both English and Mandarin
- Proactive, result-driven, initiative, and ability to go the extra mile
- Able to deliver excellent service to clients and surpass their expectations within tight timelines
- Demonstrated ability to work in a team atmosphere but also independently
- Desire to learn about the business and work in a fast-paced entrepreneurial environment
Skills You Will Bring:
- Desire to work in a sourcing/lead generation type of role
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
What We Offer:
- 14 annual leave days (PTO Days), 11 legal holidays, and 7 full paid sick days
- Social insurances and housing fund
- Shanghai CBD location, Hong Kou Football Stadium with Line 3 and line 8 metro
- Free snacks and beverages in the office, including free coffee
- Competitive salary depending on experience.
- Casual work environment,
- Monthly birthday celebration, team building, and other social events
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Mock Assessment (Role Dependent)
- Complete a stimulated client request and gain more insight into the role
- Interview Process Outcome
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI-TH1
#LI-onsite
Ready to apply?
Apply to GuidepointSenior Data Architect
Design the blueprint. Architect the future. Empower data transformation.
The Role
Capco is seeking a Senior Data Architect to lead and deliver complex data architecture initiatives across our financial services clients. In this senior consulting role, you’ll guide clients through their data transformation journeys, defining strategy, designing architecture, and building scalable, cloud-based platforms. You’ll also contribute to shaping Capco’s modern data architecture offerings.
What You’ll Do
- Lead agile consulting projects focused on modern data architecture and cloud transformation
- Define and implement scalable enterprise data strategies across programmes and business units
- Design and deliver data platforms using cloud-native technologies on AWS, Azure, or GCP
- Drive integration of data governance, cataloguing, privacy, and metadata capabilities
- Act as a subject matter expert to clients, presenting technical concepts in a business context
What We’re Looking For
- Proven experience in data architecture, cloud data engineering, and enterprise platform design
- Deep knowledge of modelling practices including contextual, logical, and physical data modelling
- Hands-on experience with cloud-based data ecosystems (AWS, Azure, GCP) and modern data stacks
- Understanding of cloud data migration, data management tools, and security frameworks
- Strong communication skills to engage stakeholders across technical and non-technical teams
Bonus Points For
- Data or cloud architecture certifications (e.g., AWS, Azure, GCP, Databricks)
- Experience in data lake design and large-scale data migrations
- Familiarity with graph computing and semantic data modelling
- Background in Financial Services with stakeholder management in complex environments
- Ability to lead teams and contribute to the development of Capco’s data architecture propositions
Why Join Capco
- Deliver high-impact technology solutions for Tier 1 financial institutions
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across Financial Services.
We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
Ready to apply?
Apply to CapcoLiftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
About Performance Strategy
As Performance Strategy, our mission is to expand our expertise and leverage our proximity to technology and customers to incubate, manage & grow the Accelerate customers. We are uniquely placed in the middle of the organization, serving as a bridge between commercial and technical teams; we are the power users of our tools and hence we support implementation, optimisation and analytics as well as product and process developments.
Performance Strategy supports all Accelerate customers, through every stage of the account lifecycle, with an eye on performance, scale and growth strategies. We thrive in being the performance specialists & strategists, and in the Accelerate world performance = revenue. We do that by continually balancing a diverse set of responsibilities and collaboration with various teams across the org which the table below highlights.
The Performance Strategy - New Business (GCR) role will focus on strategic support for new launches within our rapidly expanding GCR business. This involves providing implementation and analytical support to ensure performance success during the critical first six months of the customer lifecycle. Additionally, this role will contribute to a global new business support framework, continuously refining our new launch best practices and influencing product development accordingly.
Responsibilities:
- Serve as a technical POC for Launch customers - applying best practices to identify growth opportunities, provide proactive account support & utilize optimal performance levers to drive incremental revenue
- Execute day-to-day campaign management tasks e.g. collect creative assets, calculate/implement budgets and caps, set up changes, basic performance reports
- Serve as an internal point of contact for key clients - managing & optimizing for performance, collaborating with account teams and escalating niche issues internally
- Be an expert in our platform and work closely with Account Teams to formulate campaign optimization strategies to meet customers' needs
- Launch new campaigns and ensure they are set up for success, flagging any non-standard pitfalls
- Play an active role in various cross-functional projects
- Be proactive with knowledge sharing - provide regular updates in internal team meetings
- Comfortably operate across the company matrix and lead communication with technical and non-technical teams
- Identify & analyze performance trends and potential issues
- Optimize campaigns for post-install goals using proprietary tools and dashboards and make recommendations to client-facing team and present to clients on an ad-hoc basis
- Identify, triage and escalate issues to management and internal teams
- Critically assess team processes, develop best practices, and drive improvements
Requirements:
- Bachelors Degree and 2-4 years campaign optimization, BI, or analytical experience
- The ability to draw insights from data
- Strong organizational skills
- A proactive and outcome-driven approach
- The ability to communicate clearly and concisely with technical and non-technical teams
- A strategic mindset
- A passion for product and process improvement
- Mandarin / English (fluent)
Location: Beijing - Our office is located in Guomao and most employees come to the office 2-3 days per week
Liftoff's compensation strategy includes competitive market rate along with equity and benefits and perks that will give our employees what they need to do their best work. In order to ensure teams are compensated fairly for the work performed, we map out specific levels and take into consideration the cost of labor within each location.
The annual pay range for this position in Beijing is (base+bonus): 280,000 - 330,000 RMB plus 10% target bonus.
#LI-CM1
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.
Please see the independent bias audit report covering our use of Covey here.
Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next.
Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.
Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.
Agency and Third Party Recruiter Notice:
Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.
Ready to apply?
Apply to Liftoff
Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
About this role / team:
As a Performance Strategist 1, you will be responsible for the execution of post sale campaign set ups and creative upload. This role will work closely with our global Account Management team and supporting clients across all regions. This will require you to have a strong understanding of Liftoff’s internal tools and customer objectives. You will be part of Liftoff’s Operations team focused on delivering performance for our customers.
Responsibilities:
- Launch new campaigns and ensure they are set up for success, flagging any non-standard pitfalls
- Upload new creative units to the platform to improve our Advertisers performance, escalating any issues in the process (this may involve reviewing for any explicit content)
- Identify, triage and escalate issues to management and internal teams
- Apply edits to campaigns or creatives at the request of our Account Management group and/or clients to improve customer performance
- Be proactive with knowledge sharing - provide regular updates in internal team meetings
- Perform various audits to ensure all of our campaigns are set up for success
- Respond to alerts designed to flag issues with campaigns or creatives
- Implement our best practice in all areas to ensure successful campaigns (You will be working with a diverse range of customers such as gaming, e-commerce, social and gambling apps)
- Communicate directly with our Account management team and/or clients to clarify requests
- Provide potential time-shifting, weekend and holiday coverage where needed in accordance with regulations
- Identify areas of process improvement and development of best practice
Requirements:
- Strong attention to detail and organization
- Ability to prioritize effectively
- Native Mandarin speaker
- Fluent written and spoken English for global team and customer collaboration
- Competent Microsoft Excel skills
- Incident and Escalations Management Experience
- Commercial Support, Customer Engagement Experience
- Bachelor’s degree or equivalent work experience
- Nice to have: 1+ years working experience in a customer support role
Location: Beijing This role is eligible for full-time work onsite at our Beijing hub. We require our team members to be onsite 2-3 days a week.
Travel Expectations:
We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.
Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.
The following are our base salary ranges for this role: 227,000 - 250,000 RMB with a 10% target bonus
#LI-CM
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. We began using Covey Scout for Inbound on January 22, 2024.
Please see the independent bias audit report covering our use of Covey here.
Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next.
Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.
Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.
Agency and Third Party Recruiter Notice:
Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.
Ready to apply?
Apply to Liftoff
Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
About this team:
As an Account Manager on the APAC Demand Team, you’ll be responsible for managing some of the region's key customer relationships. You will deliver outstanding, industry-leading client service to mid to senior level POCs, ensuring client happiness as determined by peer & client feedback. You will be expected to demonstrate ownership of your book of business, understanding your clients business goals and requirements innately and navigate internally to deliver on these.
This is a position based in Beijing, reporting directly to Manager, AM APAC.
Responsibilities:
- Manage a portfolio of mobile advertisers, launching their campaigns, defining their strategies, upselling, and aligning internal resources to execute their goals
- Support New Business Sales at times
- Show fluency with the processing and use of complex data sets to achieve account growth objectives
- Strong relationships with mid level POCs; Introductory relationships with higher level stakeholders
- Collaborate cross functionally with Analytics & Operations, creative and product teams to solve issues, identifying opportunities for improvement and facilitating internal meetings to drive results
- Strong level of understanding of Liftoff product and digital performance ecosystem; consulting clients on the right strategy to meet their goals
Requirements:
- Bachelor's degree and 3+ years of experience. Minimum 2-3 years of account management and sales experience
- Organization and project management skills
- Creative solution-seeking skills
- Prior experience in an adtech company is preferred
- An understanding of the mobile app and/or digital media ecosystem
- A strategic and data-driven mindset
- Ability to extract and clearly communicate insights from complex data sets. Excel proficiency required
Location:
We prefer this role to work from our Beijing office (Guomao) at least 2-3 days/week.
Travel Expectations:
We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.
Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.
The annual pay range for this position (mid level AM) in Beijing is: OTE (base + variable) of 350,000 - 425,000 RMB.
#LI-JH1
We use Covey as part of our hiring and/or promotional process for jobs in NYC, and certain features may qualify it as an AEDT. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. We began using Covey Scout for Inbound on January 22, 2024.
Please see the independent bias audit report covering our use of Covey here.
Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next.
Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.
Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.
Agency and Third Party Recruiter Notice:
Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.
Ready to apply?
Apply to Liftoff
Account Director, GameRefinery Activation Sales - APAC
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Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
Liftoff Intelligence, through the GameRefinery and AppRefinery platforms, delivers deep, feature-level insights into mobile games & apps, helping top publishers understand what drives performance. Combined with Liftoff’s acquisition platform, we enable UA teams to not only scale campaigns—but make smarter decisions on what to build, test, and optimize.
Role and Responsibilities
- Drive regional activation strategy across APAC, tailoring approaches to market dynamics and key customer segments.
- Own and grow a portfolio of accounts against quarterly revenue targets, with a focus on revenue expansion, retention, and long-term partnership development.
- Identify and drive upsell opportunities across Liftoff’s core business customers by aligning Intelligence solutions with clients’ user acquisition and monetization goals.
- Lead strategic client engagements and internal alignment, acting as a trusted advisor to both customers and cross-functional stakeholders.
- Translate product, market, and feature insights into actionable recommendations that help drive measurable outcomes for clients in the mobile ecosystem.
- Partner cross-functionally with Sales, Customer Success, Creative, and Product Marketing teams to drive activation, adoption, and overall client success.
- Collaborate with Intelligence Sales, Analyst, and Product teams to bring solutions to market and expand within existing accounts.
Qualities that make you successful in this role:
- 8+ years of experience in digital advertising sales or account management (or 6+ years with a master’s degree), with a strategic, consultative approach and a track record of managing revenue targets and building long-term client partnerships.
- Strong commercial mindset with experience owning the full sales cycle—from opportunity identification through close—with minimal oversight.
- Excellent relationship-building and communication skills, with confidence engaging senior client stakeholders.
- Data-driven storyteller with the ability to analyze, visualize, and connect data, product insights, and campaign performance to drive outcomes.
- Proven ability to work cross-functionally to achieve client goals and revenue targets.
- Self-starter who thrives in fast-paced, ambiguous environments and can operate both independently and collaboratively.
- Background in user acquisition (UA), growth, or the mobile app/gaming ecosystem preferred.
- Willingness to travel up to 10% for client meetings (local and international).
- Contributes positively to team and office culture.
- Please also provide a cover letter with your application, telling us why you think you'd be a great fit for this role!
Location:
We prefer this role to work from our Beijing office (Guomao) at least 1-2 days/week.
Travel Expectations:
We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.
Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.
The annual OTE (on-target earning = base + on-target bonus) for this role in Beijing is RMB 550,000 - 665,000
Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next.
Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.
Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.
Agency and Third Party Recruiter Notice:
Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.
Ready to apply?
Apply to Liftoff
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Senior Growth Marketing Manager, SME
We are seeking a seasoned Senior Growth Marketing Manager to focus on our key existing clients (primarily SMEs in cross-border business). You will be responsible for developing and executing data-driven growth marketing strategies, gaining deep insights into client needs, and closely collaborating with the Customer Success Management (CSM) team. Through targeted multi-channel campaigns, you will enhance client loyalty, drive upsell and cross-sell opportunities, build Payoneer's brand influence within the seller community, and ultimately foster word-of-mouth advocacy and new client referrals to achieve sustainable business growth.
Location: Shanghai
On-site
Full-time
What you’ll do
Growth Strategy & Execution
- Develop and implement a comprehensive growth marketing strategy focused on upsell and cross-sell within our existing seller base, aligned with Payoneer's business objectives and True ICP customer segments.
- Execute and continuously optimize multi-channel growth campaigns (including but not limited to email, WeCom, offline events, webinars) to drive seller engagement, product adoption, and conversion.
- Fuel the sales pipeline by generating and nurturing high-quality demand through targeted marketing automation and customer lifecycle management strategies.
- Maintain an integrated marketing campaign calendar, ensuring timely execution and strategic alignment across all online and offline marketing initiatives.
Key Account Insights & Lifecycle Marketing
- Conduct ongoing deep-dive analysis of key account needs and pain points through research, data analytics, and interviews to inform product and marketing strategies.
- Design and execute key account-specific growth programs, personalized communications, and loyalty initiatives to increase customer lifetime value.
Ecosystem Partnerships & Brand Advocacy
- Forge and manage strategic partnerships with key marketplaces, service providers, and ecosystem players to leverage collective resources for co-marketing activities and expanded brand reach.
- Drive brand advocacy within the seller community through customer case studies, industry events, and community management to boost Payoneer's advocacy and referral rates.
Cross-Functional Collaboration & Project Management
- Collaborate closely with Customer Success, Product and Vertical BUs, and RevOps team to ensure full synchronization of campaign goals, messaging, and timelines.
- Manage end-to-end campaign execution, including milestone tracking, deadline management, and resource coordination.
Performance Analysis & ROI Optimization
- Establish clear marketing objectives and KPIs; conduct regular, in-depth performance analysis to refine strategies using a data-driven approach.
- Provide strategic updates and performance reports to leadership and key stakeholders, translating data into actionable insights and recommendations.
Who you are
Background
- Bachelor’s or Master’s degree in Business, Marketing, or a related field.
- 10+ years of professional experience, with at least 6 years specifically in B2B marketing, preferably within the cross-border e-commerce, FinTech, or global payments sectors.
Core Competencies & Experience
- Proven Growth Marketer: Strong background in growth marketing and validated project management skills, with the ability to own and execute multi-channel strategies.
- E-Commerce Ecosystem Expert: Deep market knowledge and established network within the cross-border e-commerce seller ecosystem.
- Data-Driven Analyst: Strong analytical skills with a proven ability to use data to optimize campaigns and demonstrate marketing ROI.
- Tech-Savvy Practitioner: Hands-on experience with marketing automation platforms (e.g., Salesforce, Marketo, Braze) and digital marketing channels.
- Exceptional Communicator: Outstanding verbal and written communication skills in both English and Chinese.
Personal Attributes
- Results-oriented with strong drive and execution capabilities.
- Excellent cross-functional collaboration skills and customer empathy.
- Adaptable and innovative, thriving in a fast-paced, evolving environment.
#LI-AL1
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
What You’ll Be Spending Your Time On:
- Write high quality SQL codes to retrieve and analyze data
- Work with large data sets, automate data extraction, and build monitoring/reporting dashboard
- Collaborate with stakeholders from local and global to capture, prioritize and deliver the data analytical requirements and drive measurable results.
- Analyze key metrics changes and perform root cause analysis to identify the opportunity for continuous improvement.
- Collaborate with the Data Engineering team to identify and resolve data quality issues, ensuring robust and reliable pipelines.
- Communicating complex analysis and insights to our stakeholders and business leaders, both verbally and in writing.
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
Have You Done This Kind of Stuff?
- 5+ years of with strong technical skills of using SQL and Python to analyze and interpret data
- Experience with data visualization using Powerbi or similar tools
- Bachelor’s degree and above.
- Exceptional verbal and written English skills, with the ability to communicate with cross-functional stakeholders in a global, multicultural environment.
- Motivated self-starter who can learn quickly in a fast-paced environment.
- Proven track record of advanced analytical thinking, problem-solving, and multitasking in fast-paced settings.
- Experience in fintech and payment industries is a strong plus.
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
B2B Exports – Business Development Manager
Role summary- Drive China B2B market expansion through new customer acquisition, partnerships, and cross‑functional collaboration, delivering regional sales growth aligned with global strategy.
Location: Shenzhen, China
On-site
Full-time
What you’ll do
- Expand business to China B2B market to support company’s annual strategies.
- Execute company’s business development plan by acquiring new customers and accomplishing regional sales target.
- Develop potential partnerships with service providers, industry associations, Medias and affiliates B2B business
- Support and present at marketing events organized by Marketing Department and Business Development Department and attend likewise events in b2b
- Report to Regional Leader of Business Development, China remotely on a regular basis.
Who you are
- Bachelor’s degree and above
- 5+ years’ work experience with 3+ years in eCom relevant industry/function
- Deep understanding of B2B supply chain and international trade
- Demonstrate strong leadership and consistent delivery
- Win through external partnership and internal collaboration
- Work with global teams and leverage multiple resources to get job done
Not a must but a great advantage:
- Experience in online payments
- Experience in B2B eCom platform/service provider/independent site
- Experience to face customers of SMB/industry associations
- Bachelor from renowned university
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Business Operations Intern
Role summary - As a Business Operations Intern in the CN & APAC Enterprise team, you will support Enterprise commercial operations and strategic initiatives in CN and APAC regions.
Location: Beijing/Shanghai/Shenzhen, China
On-site
Part-time(Internship)
What you’ll do:
- Support team performance tracking, including KPI monitoring, reporting, and insights generation
- Extract, organize, and analyze data to support business analysis and identify key issues or opportunities
- Assist in building dashboards, reports, and business review materials
- Work closely with team members to support deep-dive analysis on business performance and strategic topics
- Collaborate with cross-functional teams (e.g., Sales, Product, Operations, Marketing) to follow up on internal projects and ensure smooth execution
- Help streamline internal processes and improve reporting efficiency
- Support ad-hoc analysis and operational tasks as needed
Who you are:
- Currently enrolled undergraduate or graduate student (Business, Economics, Data, or related fields preferred)
- Strong English communication skills, both written and verbal, with the ability to work in an international environment
- Basic data analysis skills (Excel required; SQL / BI tools are a plus)
- Strong logical thinking and problem-solving ability; comfortable working with data
- Good communication and coordination skills; able to work with multiple stakeholders
- A proactive, detail-oriented, and responsible team player
- Experience in student organizations, projects, or leadership roles is a plus
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Chief of Staff, GTM China
Role summary - The Chief of Staff, China GTM serves as a strategic partner to the SVP, China GTM, driving alignment, execution, and operational excellence across the organization. The role leads key leadership rhythms, prepares high‑impact executive materials, and integrates cross‑functional workstreams to ensure seamless collaboration. It plays a critical part in strategic planning, business reviews, and priority initiatives, acting as the central connector among senior leaders, global partners, and stakeholders. This is a high‑visibility position ideal for candidates who thrive in fast‑paced, complex environments and excel at structured thinking, communication, and project leadership
Location: Shanghai, China
On-site
Full-time
What you’ll do
- Plan, facilitate, and prepare materials for internal and external meetings and communications for SVP, China GTM & General Manager, Greater China – including periodic business reviews, and communications
- Run China GTM leadership meetings-including weekly, town halls, AMAs, offsites, etc.
- Collaborate with senior leaders and their teams to drive high-value analyses and presentations
- Analyze and identify opportunities for innovation across the organization, including the effectiveness of internal processes to ensure best-in-class analytics
- Contribute to or lead other high-priority China GTM activities as determined by SVP, China GTM
- Take on a leadership role across multiple disciplines by serving as the central point of coordination and control in a project to ensure cross-business and regional collaboration
- Functioning as an integrator connecting work streams that would otherwise remain siloed; connecting executives and teams where inputs are required, or synergies can be realized
- Be the driving force for implementing China GTM projects, including identifying stakeholders, gathering requirements and ensuring successful implementation across regions
- Serve as a point of contact between China GTM and key business stakeholders
- Consult with the China GTM around major business and organizational decisions, and prior to and following key meetings
- Travel with the China GTM to some key meetings
Who you are
- 7+ years of experience, with at least 5+ years of Project or Program Management experience at a Payment’s organization, internet, technology or consulting industry
- Bachelor’s Degree or equivalent relevant experience
- PMP, Lean, Agile or Six Sigma certification (Preferable)
- Exceptional attention to detail, highly organized and efficient approach
- A self-starter and highly motivated personality, with an entrepreneurial mindset
- Ability to manage aggressive and competing priorities to achieve successful execution
- Capacity to synthesize complex information to derive and communicate actionable insights
- Superb writing skills – and the ability to clearly and concisely articulate concepts and create well-structured messages
- Capability to work as a team player and be hands-on to deliver effectively and efficiently
- Comfortable working in amorphous environments and defining implementation actions
- Excellent judgement and the utmost integrity and objectivity, with demonstrated commitment to upholding high standards
- Stellar interpersonal and communication skills, with the ability to interact effectively with both senior leaders and across all levels of the organization
- Ability to work independently with broad guidance, manage multiple priorities, and lead through influence
- Fast learner, with bias for action
- Strong problem solving to drill down to root cause and deal with ambiguity
- Must be able to effectively communicate across all levels of the organization
- Time management/prioritization, high attention to detail
- Knowledge of Microsoft Office applications
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Customer Success Manager-SMB
Role summary - We are looking for a customer-driven Customer Success Manager to support Payoneer’s growth in China. This role focuses on driving adoption and engagement of Payoneer’s global payment solutions among SMBs and professional businesses. You will build and manage relationships with key customers, industry influencers, and early adopters to increase product usage, customer value, and market penetration, helping Chinese businesses get paid globally in a fast, secure, and cost-effective way.
Location: Shanghai
On-site
Full-time
What you’ll do
- Oversee and manage existing client relationships and play an active role in developing and building long-term relationships with clients to identify business opportunities, collaboratively develop value propositions that address client needs.
- Be proactive in strengthening existing relationships and creating new ones, build solid engagements with clients, develop comprehensive solutions to maximize retention, up-selling and cross-selling.
- Maintain and exceed revenue and upselling targets from our direct business.
- Maintaining all information of customers’ activity within CRM platform.
- Build business success stories and case studies.
- Review and propose process improvement that drive client business and market penetration.
Who you are
- A bachelor’s degree, preferably in business or communications
- Native Mandarin with high level of English communications
- 3+ years of account management, business development or other relevant experience
- 5+ years of experience in selling complex solutions to corporate level clients
- Expertise in developing client relationships, business cases, financial analyses, analyzing and forecasting the financial impact
- Ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth
- Strong written and verbal communication skills
- Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
- Ability to make decisions in a changing environment, anticipate future needs and drive results.
- High level of organization and focus and ability to work under pressure
Not a must but a great advantage
- Experience using salesforce.com or a similar CRM system
- Experience in the Payments and Banking industry
- Experience with direct sales for small businesses engaged in cross-border trade
- Experience with digital marketing, affiliate marketing, social media
- Experience with data analytics & BI tools
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
FP&A China Director
Role summary - The Director, Financial Planning and Analysis (FP&A) will serve as a key member of the global FP&A team, leading a small team (1 member in Hong Kong) and playing a key role in influencing the strategic direction of the business through a combination of insightful analysis and business partnering.
Location: Shanghai, China
On-site
Full-time
What you’ll do
- Be the FP&A Business Partner to the China business
- Partner closely with key stakeholders across the China business, such as sales leaders and other key functional leaders
- Provide financial modeling, analysis, pricing, ROI and decision support on business initiatives
- Develop and manage long-range strategic planning models
- Analyze and identify macro trends and drivers of the business
- Provide value-added insights and recommendations to senior management to manage their business better
- Support the development of executive, Board of Directors and quarterly earnings presentations
- Establish, track and monitor key performance indicators (KPIs)
- Support the global business teams with ad-hoc requests in a high-velocity, fast-paced environment
- Report to Global Head of FP&A GTM in Hong Kong
Who you are
- BS in Finance, Accounting or related degree, MBA strongly preferred
- 10 or more years of experience in FP&A or corporate finance in a global public company; fintech or payments experience a plus
- Preferred Background: Banking, Payments, Fintech, E-comm, Internet or any Finance industry experience
- A self-starter who is hands on and results-oriented, with a track record of managing and delivering successful initiatives
- Extensive financial modeling experience
- Executive presence and outstanding communication and partnership skills
- Experience partnering with C-level/senior level executives
- Ability to translate complex business operating models into clear financial performance
- Experience building and managing teams with a focus on career development
- Not a must but a great advantage: SQL, BigQuery, Power BI
#LI-DW1
#LI-Onsite
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role summary
Location: Guang Zhou
On-site | Full-time
As a full stack development engineer with more that 5 years of experience. You will serve as a core technical member of the development team, participating in the design, development, deployment, and full lifecycle maintenance of the company's cross-border payment system. You need to have a high pursuit of code quality, system stability, and security to ensure that you can provide secure, stable, and efficient services to users worldwide.
What you’ll do
- System design and development: Participate in the core architecture design and technical solution development of cross-border payment platforms, responsible for the development and iteration of core modules such as transactions, clearing and settlement, risk control, and account systems, and write high-quality and maintainable code.
- Performance optimization and stability assurance: Monitor and optimize system performance, handle online failures, and ensure high availability of the system in high concurrency, multi time zone environments (target 7x24 hour stable operation). Build a full chain stress testing, monitoring, and log analysis system to quickly locate and resolve performance bottlenecks and anomalies.
- Security and Compliance: Build a payment system that complies with international security standards and Chinese regulatory requirement, design and implement a fund security protection system, including transaction monitoring, API communication encryption, anti-attack strategies, etc., to ensure the security of user data and funds.
- Deployment and Operations Collaboration: Proficient in using containerization technologies such as Docker and Kubernetes, collaborating with operations teams to achieve automated deployment, publishing, and governance of services.
- Teamwork and documentation: Work closely with product, front-end, testing, and operation teams to complete requirement reviews and implement technical solutions. Write clear technical design documents, API documents, and system architecture documents.
Who you are
- 5+ years working experience in a high-tech or fin-tech company or has experience in core modules of cross-border payments or third-part payments.
- Java Core: Proficient in Java language and JVM principles, with a deep understanding of multithreading, concurrent programming, collection frameworks, and performance tuning.
- Mainstream frameworks: Proficient in Spring Boot, Spring Cloud and other mainstream open source frameworks, and understand their core principles.
- Database and Middleware: Proficient in MySQL and SQL optimization, familiar with at least one NoSQL database (such as Redis) and its application scenarios. Proficient in using commonly used message middleware such as RocketMQ/Kafka.
- Solid understanding of HTML5, CSS3, and JavaScript (ES6+). Familiarity with TypeScript is a plus.
- Hands-on experience with React and modern state management. Familiarity with Next.js and Ant Design is preferred.
- Basic knowledge of modern frontend build workflows (e libraries, bundlers) and version control (Git).
- Distributed technology: Familiar with the concept of distributed systems, microservice architecture design and governance, familiar with common solutions such as distributed transactions, caching, locks, etc.
- Excellent logical thinking, problem analysis and positioning skills, and technical problem-solving abilities.
- Good teamwork spirit and cross-cultural communication skills, able to adapt to multi time zone collaboration.
- Strong sense of responsibility and risk awareness, highly sensitive to financial security vulnerabilities.
As a plus
- Daily user of AI coding tools such as Cursor, GitHub Copilot, Claude Code etc; able to configure and govern usage effectively.
- Proven ability to translate product requirements into high‑quality prompts and validate AI‑generated code with tests and static analysis.
- Understands limitations, privacy, licensing, and security considerations for AI‑assisted code; adheres to org policy and data‑handling rules.
- Experience building lightweight internal “AI agents” or scripts to automate repetitive engineering tasks (e.g., refactors, doc updates, test generation).
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
KYC Representative
Role summary - Be a KYC Representative, you will responsible for client onboarding review and approve, you will have chance to work closely with rest of ops team as well as business team.
Location: Shenzhen
On-site
Full-time
What you’ll do
- Verify customer documents during onboarding for authenticity and compliance.
- Be the POC for business escalations, provide insights/progress updates on the cases and resolve the case in a fast and accurate manner.
- Identify potential issues/opportunities from the daily work and escalate to manager for further follow-up.
- Assist and engage in additional projects/tasks assigned.
- Oversee SLAs to ensure alignment with team and business goals.
- Maintain strict adherence to both local and global KYC standards and procedures
Who you are
- Strong customer-centric mindset
- Good oral and written communication in both Mandarin and English
- Quick learner with strong adaptability
- Effective communicators across teams
- Detail-oriented and proactive in problem-solving
- Able to work under pressure with time constraint
- KYC knowledge will be a plus
For internal candidate
- 2+ years’ working experience, with a minimum of 1 year tenure in Payoneer CC or Ops roles
- Good performance and reference check from line manager
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Legal Counsel, China
Role summary - We’re looking for a highly talented corporate lawyer to be part of our great global legal team. The Legal Counsel, Mainland China, will provide legal support in a variety of cross-organizational matters, including corporate matters, privacy, employment, procurement and banking relationships. The role will also support PRC regulatory matters in close collaboration with regional and global stakeholders. The position is based in Shanghai and will report to the Head of Legal Affairs, China, based in Shanghai.
Location: Shanghai, China
On-site
Full-time
What you’ll do
- Providing legal support on corporate governance matters for Payoneer’s entities in China.
- Drafting, reviewing, and negotiating a variety of corporate and commercial documents and agreements, including purchasing agreements, consulting agreements, partnership agreements, policies, and engagements with financial institutions.
- Providing regulatory legal support on PRC matters related to payments, FX as well as data protection and privacy.
- Providing guidance on employment law matters.
- Partnering with global legal and cross-functional teams to align on group policies, standards, and contract templates.
- Partnering with business, product and R&D to support the regulatory assessment of new products, services and GTM initiatives in China.
- Liaising and working with outside counsel in the region.
- Staying up to date with applicable PRC laws, regulations and industry guidance that impact Payoneer, monitoring key PRC regulatory developments and sharing such learnings with relevant stakeholders.
- Liaising with internal and external stakeholders on legal matters, and collaborating with business, operations, finance, treasury, tech, compliance, internal audit and other teams within Payoneer to enable effective execution.
Who you are
- 4-7 years of post-qualification legal experience.
- Bar qualification, in good standing.
- Excellent English professional language proficiency, spoken and written.
- Excellent communication and interpersonal skills to effectively interact with all levels of the organization and external stakeholders.
- Ability to manage multiple priorities and stakeholders.
- Ability to work independently as well as collaboratively within a team environment.
- Collaborative team player experienced at working with cross-functional teams across multiple jurisdictions and with flexibility to align with colleagues in different time zones.
Not a Must, but a Great Advantage：
- Privacy expertise, including PIPL and experience handling cross-border data transfer projects.
- Experience working directly with regulators and regulatory authorities in China
- Mixed background from both a reputable law firm and in-house legal team. Financial services, payments industry, and money transmitter experience is preferred.
- Multinational company experience and comfort operating in a matrixed environment.
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Out Sourcing Activity Manager
Role summary - This role manages overall outsourcing vendor performance for customer support and onboarding services. It aligns vendor operations with Payoneer’s priorities, drives performance excellence, and ensures compliance. The OS Activity Manager balances business and vendor interests, provides clear communication, and continuously enhances operational efficiency, ownership, and customer experience.
Location: Shanghai, China
On-site
Full-time
What you’ll do
- Own vendor relationship and performance.
- Track, measure, report and evaluate vendor performance.
- Liaise with vendors in daily/weekly/ monthly/ quarterly (as applicable) meetings to understand issues and barriers to meeting performance target.
- Develop and implement performance improvement plans, leveraging internal cross functional expertise and resources.
- Report on performance in weekly/ monthly/ quarterly (as applicable) forums with senior leadership (or procurement/ sourcing team as required).
- Troubleshoot all vendor problems and present, with mitigation, to management as required.
- Set and review measurable targets, guidelines and action plan with vendors, and ensure that they align with the overall business goals of the Payoneer.
- Actively identify opportunities to continuously enhance efficiency and quality delivered by external vendors.
- Develop and sustain long-standing strategic partnership with Ops-approved vendors.
- Facilitate vendor searches, portfolio benchmarking and vendor onboarding with internal stakeholders as required.
- Ensure vendors are supported and aware of performance goals and contractual obligations.
- Attend all vendor-related meetings that are critical to overall performance.
Who you are
- An individual who possesses with high work ethic standards and strong sense of ownership
- Motivated self-starter who can learn quickly in a fast-paced environment
- Passionate and committed professional with excellent interpersonal skills and service-oriented mindset
- Great team player who cares and willing to help other colleagues
- Strong vendor management skills
- Solid operations management skills
- Excellent in verbal and written English, to work with a diverse global team
- Native Mandarin speaker (or close to native)
- Strong influencing and stakeholder management skill
- Solid organizational skills including attention to detail and multitasking skill
- Strong working knowledge of Microsoft Office
- Able to work in China
- Extensive contact center and/or operations experience of six years or more, master of related KPIs such as SLA, Average waiting time, AHT, CSAT, backlogs, FCR, resolution time etc..
- Experience in supporting global customers in a multi-lingual environment
- Experience in the management of outsourced suppliers delivering customer-facing support for at least three years - either on the client or outsourced vendor side
- Experience working as part of a virtual team that is geographically dispersed
- Proven ability to collaborate with regional partners
- Bachelors degree above or equivalent experience
#LI-DW1
#LI-Onsite
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Job Description
The Premium Service Specialist team oversees and operates Payoneer’s end to end customer experience and proactively addresses issues for our top clients. The team combines service-orientation aiming to ensure smooth customer experience while keeping Payoneer compliant with top industry practices.
Role Responsibility:
- Provide high quality services to VIP customers via different channels
- Responsible for end-to-end resolution efficiency of operational issues
- Work closely with sales team and understand customer profiles
- Maintain a high customer satisfaction and quality standard when in compliance with policy and regulations
- Identify potential risks for major complaints and escalate
Is this you?
The Payoneers are:
Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient
For this role you are also:
- Customer centric with problem solving mindset
- Self-motivated to reach resolution, proactive and willing to take ownership
- Great communication skills
- Attention to details
Qualification requirement:
- 3 years + proven experience in a customer facing role from international company
- Bachelor’s degree and English CET-4
- General knowledge of computers and Microsoft Office applications:
- Experience with fintech, banking, or eComs industry is a strong plus
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Senior Checkout Manager
Role summary
Senior Checkout Manager is a senior individual contributor role focused on driving Checkout business growth, acting as a Checkout subject-matter expert, and serving as a key bridge between Sales, Product, Risk, and Operations.
This role combines merchant-facing responsibilities, internal enablement, and strategic input into Checkout product evolution.
Location: Shanghai, China
On-site
Full-time
What you’ll do
- Own and drive Checkout growth KPIs across acquisition, conversion, and retention, with clear impact on GMV and revenue
- Partner with Sales / CSM teams to accelerate high-potential Checkout opportunities and improve pipeline conversion efficiency
- Support pricing discussions, deal structuring, and commercial strategy for strategic merchants
- Identify growth opportunities across markets, payment methods, and merchant segments, and translate insights into actionable plans
- Represent Checkout in key merchant meetings, workshops, and externally facing sessions, including presentations and demos
- Gather structured merchant feedback and market insights to inform product and commercial decisions
- Serve as a key communication hub between Sales, Product, Risk, Operations, and Customer Care teams
- Participate in Checkout product discussions, roadmap reviews, and strategy alignment from a commercial and merchant perspective
Who you are
- 5–7 years of experience in the acquiring / cross-border payments industry, with solid understanding of Checkout products and payment flows
- Proven ability to engage directly with customers, including senior stakeholders, and confidently lead commercial and solution-oriented discussions
- Comfortable with presentations, workshops, and public speaking, both internally and externally
- Outstanding internal communication and stakeholder management skills, able to work effectively across Sales, Product, Risk, Operations, and other teams
- Business-oriented mindset with the ability to balance commercial goals and product realities
- Fluent English (written and spoken); able to participate in global meetings and contribute to international discussions
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Senior Customer Success Manager
Role summary - Drive SMB customer success in China by accelerating Payoneer product adoption, strengthening key relationships, and expanding usage through proactive engagement in a fast‑paced environment.
Location: Shenzhen, China
On-site
Full-time
What you’ll do
- Oversee and manage existing client relationships while proactively building long‑term partnerships. Through strong client engagement, identify business opportunities and collaboratively develop value propositions that drive retention, up‑selling, and cross‑selling.
- Maintain a solid understanding of client profiles and business dynamics, stay responsive to changes in client needs, and effectively leverage internal and external resources to deliver tailored solutions that maximize long‑term client value.
- Maintain and exceed revenue and upselling targets from our direct business.
- Maintain accurate and up‑to‑date records of all customer activities within the CRM platform.
- Develop and document business success stories and client case studies.
- Review existing processes and proactively propose improvements to drive client growth and market penetration.
Who you are
- Bachelor’s degree with 3–5 years of relevant experience in cross‑border e‑commerce, account management, business development, or related fields.
- Native Mandarin with strong English written and verbal communication skills.
- Proven ability to manage client relationships, develop business cases, and conduct financial analysis to assess and forecast business impact.
- Strong learning agility with the ability to understand industry trends, see the big picture, and translate key business drivers into profitable growth.
- Data‑driven and highly organized, with strong analytical reasoning, attention to detail, sound decision‑making skills, and the ability to perform well under pressure.
Not a must but a great advantage
- Experience using salesforce.com or a similar CRM system
- Experience in the Payments and Banking industry
- Experience with direct sales for small businesses engaged in cross-border trade
- Experience with digital marketing, affiliate marketing, social media
- Experience with data analytics & BI tools
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Senior Manager, Customer Success – Enterprise
Role summary
Location: Shenzhen, China
On-site
Full-time
What you’ll do
- Oversee and manage existing e-Commerce client relationships and play an active role in developing and building long-term relationships with top customers to develop value propositions that address client needs.
- Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell/X-sell related solutions and services.
- Growing the company’s capability to serve e-Commerce trade and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics.
- Be accountable for increasing user health, managing day-to-day operations, and scaling the team.
- Effectively work cross-functionally across the organization to shape business solutions to meet customer needs.
- Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.
- Other related duties assigned as needed
Who you are
- BA Degree or equivalent, master’s degree is a plus
- 5+ years of experience in business development or account management
- 2~3 years of e-Commerce experience is a must
- Exceptional written, presentation, and verbal communication in English and Mandarin
- Have basic data analysis skills and data driven mindset
- Ability to work cross-functionally with different stakeholders at different levels
- Passionate for entrepreneurship, self-motivated, self-disciplined, problem solving, results and detail oriented to grow regional B2B business to grow through current business expansion and to expand with new initiatives
- Language – Fluent in English / Chinese
- MS Office: proficient in PPT / Excel
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role summary
We are looking for a talented Strategy Lead, to shape Greater China’s strategic direction and put strategy into action. As a thought leader for China, you will dive into the intricacies of the cross-border payment business, grasp technical and commercial concepts and deeply understand the challenges and opportunities faced. Your primary responsibility will be end-to-end ownership of China strategy development to drive the growth of our China business. You must be an inspirational leader who can empower fellow team members, take initiates, and collaborate with colleagues from different cultures and time zones. You will report to Director of Revenue Operations & Strategy in Greater China, with strong visibility to Global SVP and Greater China General Manager
Location: Shanghai
On-site
Full-time
What you’ll do
- Create actionable strategy for existing and new businesses in Greater China, embedded with market trends, customer insights, data analysis, and interlocked with our resources and product roadmap
- Lead cross-functional strategic project and planning
- Leverage inputs from internal team and external customer voices, to identify opportunities to grow our business and improve efficiency, and vocalize them in the leadership team
- Create simple, effective structure to frame key business decisions so that we have higher chance of making the right decision and take faster actions
- Use high impact communication to influence our China and Global team to take the right actions
- Independently identify high value strategic topics to execute on, to truly lead China strategy
Who you are
- A/B.Sc. from top Tier universities
- 4-7 years of experience in top-tier strategy consulting firms, venture capital or tech strategy teams, with at least 2+ years leading teams. Experience in corporate roles is a plus, but not a must
- Fluency in English, both verbal and written
- Passion for technology, with project experience in tech / internet / finance industries
#LI-SL1
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Total Rewards Professional, APAC
Role Summary: Compensation, Benefits, problem solving, program management
Location: Shanghai, China
On-site
Full-time
Manages the administration, implementation, and maintenance of the company employee compensation and benefits programs in a designated region. Manages the establishment and ongoing administration of compensation and benefits to support short- and long-range Human Resources goals for the region.
What you’ll do:
- Complete knowledge and full understanding of local compensation and benefits principles and practices within a professional discipline. Develops, implements, and administers compensation and benefits policies and programs.
- Sophisticated analytical and problem-solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.
- Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action.
- Adapts style to differing audiences and often advises others on difficult matters. Enhances relationships and networks with senior internal/external partners who are not familiar with details of total rewards programs, often requiring persuasion.
- Develops and/or participates in compensation/benefit surveys to analyze company’s competitive position.
- Reviews proposed salary adjustments for conformance to established guidelines and recommends corrective or alternative actions to resolve compensation-related problems.
- Recommends company salary structure movements, salary increase budgets, and job classification.
- Prepares special studies and makes recommendations on subjects such as incentive compensation, bonus plans, sales compensation or stock-based compensation.
- Administers and communicates the company’s benefits program plan options, features and enrollment requirements; assists employees with benefit claim administration inquiries.
- Analyzes cost containment strategies.
- Ensures company compliance with national and local laws governing compensation and benefits practices.
- May administer both domestic and international programs.
- Monitors and evaluates the company’s benefits programs including insurance programs, retirement plans, sick leave, time off and vacation policies.
- Ensures programs are current regarding trends, practices, and costs.
- Coordinates vendor management, wellness, and health education initiatives. Negotiates coverage services and costs with carriers.
- Prepares job descriptions, conducts job evaluation and salary surveys, establishes salary structures, develops salary budgets, and prepares policies and procedures to insure the achievement of equitable and competitive employee compensation.
- May have a role in the selection, administration, and maintenance of related systems and tools.
- Manages the specification, development and implementation of new or redesigned employee compensation and benefits plans, programs, systems, reports and policies and procedures for internal use.
- Manages relationships with vendors and ensures the development of proper training and documentation for system use and maintenance.
- Consults with other department management in developing local and regional compensation and benefits programs.
- Other duties as assigned.
Who you are:
- Proven experience managing and administering employee benefits programs.
- Exhibits advanced wide-ranging experience, using in-depth professional knowledge, acumen, concepts and company objectives to develop, resolve complex models and procedures.
- Understands and works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
- Networks with key contacts outside own area of expertise.
- Ability to apply company policies and procedures to resolve a variety of issues.
- Ability to determine a course of action based on guidelines and modify processes and methods as required.
- Ability to work on problems of moderate scope which are often varied and routine where analysis of situations or data requires a review of a variety of factors.
- Ability to exercise judgment within defined procedures and practices to determine appropriate action.
- Ability to apply learned techniques and contribute to analysis and investigation to solve problems.
- Ability to work independently, receive little instruction on day-to-day work, general instructions on new assignments.
- Ability to build productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions.
- Ability to focus on providing standard professional advice and creating initial reports/analyzes for review by experienced professionals.
- Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
- Experience implementing total rewards programs “from scratch”.
- Experience managing through mergers and acquisitions.
- Experience managing complex total rewards programs in a fast-paced and high-growth environment.
- Language: English fluency is a must; [local language] fluency is a plus.
- Basically requires a minimum of 5 years related experience; degree in a related field preferred.
#LI-DW1
#LI-Onsite
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
Ready to apply?
Apply to Payoneer
Android Developer (QA Focus), China
Share this job
At Branch, we power every touchpoint with links that work and insights that prove it. From click to conversion, we make growth measurable. Our unparalleled attribution, backed by AI-enhanced linking, is trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution.
We bring the same rigor to how we build our team, by empowering our people to move fast, own outcomes, and build something that matters. We take pride in making meaningful investments in our team’s health, wealth, and growth so individuals can thrive as we scale. Our culture values smart, humble, and collaborative teammates who take accountability and drive results in an environment where their work truly moves the business forward.
We are innovative, scaling with purpose, and led by seasoned leaders who know how to build enduring companies. Trusted by brands like Instacart, Western Union, NBCUniversal, ZocDoc, and Sephora, we’re big enough to matter, small enough for you to make a real impact. If you’re excited by the grit of building, rapid learning, and shaping the future of customer growth, you’ll find your place here.
About the Company
The position is for a silicon-valley based company (Branch Metrics) that specializes in mobile attribution and app discovery. You will be joining an international team developing an in-house SDK used by many OEM phone manufacturers (Xiaomi etc).
About the Role
We are seeking a skilled Android Developer with a strong focus on (QA) to join our mobile engineering team. The ideal candidate has hands-on experience developing Android applications, as well as designing and executing test strategies to ensure high-quality releases. This hybrid role involves both feature development and test automation, ensuring reliability, performance, and a smooth user experience.
Qualifications:
- 3–5 years of Android development experience with a focus on SDKs, libraries, or frameworks.
- Strong proficiency in Kotlin, especially coroutines and Flow.
- Experience with automated testing frameworks (JUnit, Robolectric, Espresso) and mocking libraries(Mockito) .
- Strong debugging skills with tools like ADB, Perfetto, and Android Studio Profiler.
- Experience with Git and CI/CD workflows.
- Extensive experience with Jetpack libraries with Jobscheduler
- Proficiency in reading and written English skills is required as you will need to collaborate with a global team on a daily basis
Nice-to-have:
- SDK development background
- Launcher, AOSP development skills
- Exposure to mobile performance optimization, memory analysis, and ANR mitigation.
- Proficient in speaking English
The salary range provided represents base compensation and does not include potential equity, which is available for qualifying positions. At Branch, we are committed to the well-being of our team by offering a comprehensive benefits package. From health and wellness programs to paid time off and retirement planning options, we provide a range of benefits for qualified employees. For detailed information on the benefits specific to your position, please consult with your recruiter.
Branch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you think you'd be a good fit for this role, we'd love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!
A little bit about us:
Branch is the leading provider of engagement and performance mobile SaaS solutions for growth-focused teams, trusted to maximize the value of their evolving digital strategies. The Branch platform provides a seamless experience across paid and organic, on all channels and platforms, online and offline, to eliminate friction and drive valuable action at the moments of highest intent. With Branch, businesses gain accurate mobile measurement and insights into user interactions, enabling them to drive conversions, engagement, and more intelligent marketing spend.
Branch is an award-winning employer headquartered in Mountain View, CA. World-class brands like Instacart, Western Union, NBCUniversal, Zocdoc and Sephora acquire users, retain customers and drive more conversions with Branch.
Candidate Privacy Information:
For more information on the data that Branch will collect through your application, and how we use, share, delete, and retain that information as part of our recruitment and employment efforts, please see our HR Privacy Policy.
Ready to apply?
Apply to Branch Metrics
Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
About this role:
As an AM on the APAC Demand Team, you’ll be responsible for managing some of the region's key customer relationships. You will deliver outstanding, industry-leading client service to mid to senior level POCs, ensuring client happiness as determined by peer & client feedback. You will be expected to demonstrate ownership of your book of business, understanding your clients business goals and requirements innately and navigate internally to deliver on these.
This is a position based in Beijing, reporting directly to Manager, AM APAC.
Responsibilities:
- Manage a portfolio of mobile advertisers, launching their campaigns, defining their strategies, upselling, and aligning internal resources to execute their goals
- Support New Business Sales at times
- Show fluency with the processing and use of complex data sets to achieve account growth objectives
- Strong relationships with mid level POCs; Introductory relationships with higher level stakeholders
- Collaborate cross functionally with Analytics & Operations, creative and product teams to solve issues, identifying opportunities for improvement and facilitating internal meetings to drive results
- Strong level of understanding of Liftoff product and digital performance ecosystem; consulting clients on the right strategy to meet their goals
Requirements:
- Bachelor's degree and 5+ years of experience. Minimum 3-5 years of account management and sales experience
- Organization and project management skills
- Creative solution-seeking skills
- Prior experience in an adtech company is preferred.
- An understanding of the mobile app and/or digital media ecosystem
- A strategic and data-driven mindset
- Ability to extract and clearly communicate insights from complex data sets. Excel proficiency required.
Location:
We prefer this role to work from our Beijing office (Guomao) at least 2-3 days/week.
Travel Expectations:
We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.
Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.
The annual OTE (on-target earning = base + on-target bonus) for this role in Beijing is RMB 425,000 - 550,000
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.
Please see the independent bias audit report covering our use of Covey here.
Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next.
Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.
Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.
Agency and Third Party Recruiter Notice:
Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.
Ready to apply?
Apply to Liftoff
ABOUT US
Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer to our customers every day are as diverse as our employees.
We are/have:
- Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains.
- Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc.
- Committed to growing our business and hiring the best talent to help us get there
- Focused on maintaining our nimble, agile and entrepreneurial culture.
THE ROLE
We are currently seeking a Data Analytics Lead to drive the strategy and growth of our industry recognised, and award-winning Data Practice. To be considered for this role you will be a respected authority in the analytics industry, with experience in helping to build and run an analytics consulting business. This is an exciting opportunity to join a growing team of multi-disciplinary data practitioners, who you will direct and collaborate with to develop new businesses and deliver cutting-edge analytics, data science and AI projects for top-tier Financial Services clients. You will play a key role in helping to direct and drive the growth of data analytics capability, identifying business development opportunities for new and existing clients, and aiding the development of client proposals, and propositions.
You will help to develop the HK Data Practice and support the broader Global Data Practice on industry changing topics such as Advanced Analytics, Artificial Intelligence, Intelligent Automation, and Machine Learning. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture and working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow capability, and deliver customer focused outcomes.
AS DATA ANALYTICS LEAD YOU WILL
- Identify and research business development opportunities on new or existing clients and aid the development of client proposals and bids.
- Have a strong commercial focus, ability to develop client relationships, direct sales opportunities and develop data propositions.
- Build market networks and relationships, to enhance the market awareness of the HK Data Practice.
- Contribute to internally and externally facing innovation practice in your field
- Create a collaborative culture, drive talent development, provide mentoring and coaching for those developing their careers in data
- Be comfortable working across multiple projects and initiatives, driving the growth of new and existing data capabilities, engaging internal and external stakeholders.
SKILLS & EXPERTISE
- 8+ years of consulting experience, likely in a senior management or director position.
- Experience in spearheading new business opportunities.
- Understanding of common data concepts e.g., Data Strategy, Data Management, Data Governance, Data Architecture, Data Privacy, Data Literacy
- Expertise in one or more of the following Data Science, Analytics & AI concepts: Machine Learning, Business Intelligence, MLOps, Analytics operating models, AI development and operationalisation, Data & AI Ethics, Data Analysis
- Ability to develop working relationships with a wide variety of clients, from C-suite to technical resources, balancing conflicting priorities.
- Background managing business and technical teams to deliver projects of varying sizes, from incubating innovative products to delivering large scale productionised analytics and data science models.
- Essential experience working within Financial Services, Capital Markets, Insurance, or Wealth & Asset Management, in a data science, analytics and AI related role.
- Desired experience in programme execution, business analysis and change management – proven ability to shape, design, and manage the execution of data programmes.
- Experienced working in a multi-client environment that emphasises collaboration, and teamwork.
- Experienced in recruiting and developing teams.
We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
Ready to apply?
Apply to CapcoAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
NO VISA SUPPORT
The Community You Will Join:
The Engineering team is responsible for developing the Airbnb app and building products. We are a remote team based in different cities in China, and we meet up in person regularly to collaborate, connect and celebrate.
The Difference You Will Make:
As a Software Engineer in the Global markets Foundation team, you will work closely with PMs, designers, data scientists and engineers across global teams to build the foundation for Airbnb. You will be responsible for improving the foundation of the product from engineering efficiency, consistency and quality. You will work on projects that can span multiple areas, foundation, traffic and data.
This is a small team that provides its ICs with the opportunity to either go broad and influence all foundation wise development at Airbnb, or to go deep and improve the ways of working on a single platform.
A Typical Day:
- Build services and APIs to drive existing and new features for web and mobile apps
- Work with data scientists and business analysts to define, capture, and use real-time event data for business insights and product features
- Collaborate with infrastructure engineering teams to participate in, validate, and evolve how we build, test, and deploy code in a distributed Service-Oriented Architecture
- Alter existing and develop new data access and protection patterns to ensure our community’s personal data is safe and secure, at scale
- Maintain the cloud infrastructure, specifically for Airbnb guests based in China
- Opportunity to work with nearly every team in the company to surface their product functionality in our customer support tools
Your Expertise:
- 2-4 years of industry experience as Backend or Full-Stack Engineer with a BS/Masters or no years of experience with a PhD.
- Experience in building tools for internal use
- Work experience, open-source code, or coursework in any of the following languages: C/C++, Java, C#, Python/Django, Ruby/Ruby on Rails, Javascript / TypeScript.
- Exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).
- Experience with web development best practices such as A/B testing, continuous integration.
- Understanding of data structures and problem solving approaches, and ability to articulate trade offs.
- Passion for creating a highly effective technology platform for our growing global workforce.
- Be future looking, we might be focused on immediate regulations, but need to build for the long term.
- Comfortable with tackling ambiguous problems and unblocking yourself.
- Focus on building high quality products, every one of our flows affects the business bottom line.
- Data driven in how you solve problems and validate you've solved them correctly.
- Possesses strong verbal and written communication skills.
- [Bonus] Frontend development experience is a big bonus.
Your Location
This position is China - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.
Ready to apply?
Apply to Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
NOTE: NO VISA SUPPORT
The Community You Will Join:
The Global Markets engineering team is focusing on evolving our guest and host experience for global markets through new product initiatives to accelerate international growth. Expanding in under-penetrated global markets is a key pillar of our company's growth strategy. To achieve this, we want to innovate in every sense of the word and adapt our product to every corner of the globe. We want every user in each of our 220+ countries and regions to feel right at home.
We are a remote team based in different cities in China, and we meet up in person regularly to collaborate, connect and celebrate.
The Difference You Will Make:
As a senior iOS engineer on the mobile team, you will tackle the unique technical challenges of building for global markets — locale-aware UI, market-specific features and integrations, and performance optimization across diverse conditions. You will work on projects spanning the full product surface, from signup/login, search, PDP, checkout, and reviews to foundational components like maps, networking and logging.
You will partner closely with PMs, designers, data scientists, and engineers across both our China-based team and Global partner teams to ship features that make millions of users across under-penetrated markets feel right at home. As a senior team member, you will also play a key role in raising the engineering bar through code reviews, tech design reviews, and mentoring.
A Typical Day:
- Partner with cross-functional teams (PM, Design, DS, QA) and Global engineering teams to translate product requirements into technical solutions and help shape the roadmap
- Write and review technical designs for large, open-ended problems — from market-specific product features to foundational mobile infrastructure
- Write clean, testable, and maintainable Swift code to ship polished, pixel-perfect user experiences
- Mentor and support the career growth of other engineers through pairing, code reviews, and technical guidance
- As the tech lead of a project, drive end-to-end delivery, communicate progress to stakeholders, and own the overall quality across the full release cycle
Your Expertise:
- 5+ years of iOS development experience; proficient in Swift, SwiftUI, UIKit, and Core Animation / Core Graphics
- Proficient in applying AI-powered development tools (e.g., Claude Code, Codex) to accelerate development workflows — from tech design, to code generation, debugging, to code review and documentation
- Strong product sense with a proven ability to build pixel-perfect interfaces and fluid animations
- Proven track record of leading technical initiatives and navigating ambiguous challenges
- Strong cross-team collaboration skills with excellent English communication; experience working in globally distributed teams or building products for diverse markets is a plus
Your Location
This position is China - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.
Ready to apply?
Apply to Airbnb
About the role:
We are looking to build our network of talented and driven Sales Development Representatives that thrive in a dynamic sales cycle environment to join our growing China team. Successful candidates will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.
The ideal candidate will possess strong organisational skills, attention to detail, and articulate communication. A strong candidate is flexible with change, comfortable in a fast-paced environment, and eager to advance their career in sales. This is a hybrid role based in Shanghai.
What you'll be doing:
- Source highly-qualified opportunities for Account Executives through proactive outreach to assigned accounts, strategising cross functionally with sales, channel, and marketing on prospecting plans
- Work autonomously to explore data resources to research accounts, identify key players, and uncover business problems within large retail enterprises
- Deliver compelling messages, both written and verbal, to generate interest
- Conduct initial discovery conversations with Finance, eCommerce, and Payments Executives in targeted accounts in GCR
- Understand customer needs and requirements and effectively articulate how Forter can partner to solve them
- Provide insight into an organisation's structure, with ability to successfully identify decision makers
What you'll need:
- Previous experience with sales and prospecting tools a plus: Salesforce.com, Outreach, LinkedIn Sales Navigator
- 12+ months of previous business experience in a sales environment, ideally within a fast-paced startup environment
- Given the required client outreach expectations and communication across the GCR region, additional language (especially Mandarin) skills would be extremely beneficial to communicate with local merchants and POCs in China
- Excellent written and verbal communication skills to be effective in positioning a clear, concise and well-understood message
- Solid technical aptitude and genuine interest in tech and e-commerce solutions
- Ability to navigate systems and tools and follow process
- Highly-motivated and driven individual who thrives working toward monthly and quarterly quotas
- A desire to grow and advance a client-facing career in sales
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023, 2024, 2025)
- Fortune’s Best Workplaces in NYC (2022, 2023, 2024 and 2025)
- Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
- Anti-Fraud Solution of the Year at the Payments Awards (2024)
Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.Benefits:
- Competitive salary
- Generous PTO policy
- Half day Fridays
At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.
Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
#LI-Hybrid
Ready to apply?
Apply to Forter
Engineering Manager, Community Support Engineering (Routing and Data Services)
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Community Support (CS) is a key driver in enabling Airbnb's core business. The Community Support Engineering (CSE) organization builds world-class tools for our team of Community Support ambassadors around the world as well as our operations teams, to ensure our guests and hosts have a great experience on Airbnb, 24/7, and 365 days a year.
Within CSE, China Routing and Data Service(CRD) Team works together with our US partners to co-own the CS foundations systems for our community. We are building the routing systems to efficiently connect our guests and hosts requests to the best agent, leveraging skills-based routing, context, and urgency signals; we are building CS data services providing the trusted data foundation that powers AI-driven solutions.
The Difference You Will Make:
We are seeking an experienced Engineering Manager to lead the China Routing and Data Service team. In this role, you will:
- Ramp up on the team’s technology, product, and business goals, including hands-on work to develop a deep technical understanding.
- Lead, mentor, and grow a high-performing engineering team in a fast-paced environment.
- Foster a team culture that emphasizes product thinking, technical depth, and customer-centric problem solving.
- Drive and partner closely with teams across CSE to understand business cases and deliver intuitive, scalable routing and data solutions.
- Set clear priorities and strategic direction in collaboration with cross functional partners..
- Improve team processes to strengthen collaboration and ways of working, execution efficiency, and delivery quality.
- Lead complex, cross-functional projects that align with business goals and deliver measurable impact.
A Typical Day:
As an Engineering Manager on the China Routing and Data team, you will:
- Collaborate with other senior leaders and peers to define and drive long-term technical strategy and architecture that enables the company’s future vision.
- Collaborate with and influence cross-functional partners to design and deliver high-quality products.
- Lead team technical initiatives, and work cross-functionally to identify opportunities for business impact, refine, and prioritize requirements for engineering systems.
- Lead conversations that align technical efforts with business outcomes and product priorities.
- Nurture a culture of technical quality and engineering excellence from design, through code review, to production.
- Enable and empower ICs to grow their impact beyond individual contributions, creating opportunities for them to lead technical initiatives that span across platforms and organizations.
- Retain, grow and hire a team of high-performing engineers. Build a strong and diverse team capable of turning ambitious product visions into a polished reality.
- reality.
Your Expertise :
- 9+ years of relevant software development industry experience in a fast paced tech environment.
- Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.
- Excellent communication and collaboration skills. Proven experience working with many engineering teams and cross functional partners.
- Strong expertise in building large-scale backend systems and experience in user facing features.
- Strong product and design instinct, previous proven experience building delightfully designed experiences.
- Flexible in leadership style, can adapt to a variety of ways of working depending on the situation.
- Experience leading and shipping large initiatives with high business impact.
- Creating a strong culture of operational excellence with focus on raising the bar for quality, reliability and availability.
- Good judgment in making tradeoffs to balance short-term business needs with long-term technical quality.
- Strong communication skill and ability to influence decisions from a wide variety of stakeholders.
- Experience fostering an inclusive and engaging team environment.
- Able to identify, retain, grow and acquire critical talent.
- Strong commitment to fostering diversity, equity, and inclusion within teams.
- Fluency in communication in English and Mandarin.
Your Location:
This position is working remotely within China Mainland. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Ready to apply?
Apply to Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The Global Markets team is focusing on evolving our guest and host experiences for global markets to accelerate international growth. Expanding in under-penetrated global markets is a key pillar of our company’s growth strategy. To achieve this, we want to innovate in every sense of the world and adapt our product for every corner of the globe. We want every user in each of our 220+ countries and regions to feel right at home.
The Difference You Will Make:
In this role, you will partner closely with product managers, designers, engineers and operations across regions to build and optimize products that resonate with Airbnb guests and hosts around the world. Your work will span a variety of impactful projects, touching multiple markets and product surfaces. You will have the opportunity to directly contribute to global markets products by transforming business goals into measurable outcomes, diving deep into customer behavior nuances, delivering statistical insights and data products, and championing the technical solutions that ensure our products are thoughtfully tailored to the needs of our diverse user base.
A Typical Day:
- Work closely with cross-functional stakeholders to define product scopes, evaluate impact, and set roadmap priorities
- Architect and implement rigorous measurement plans, using A/B tests and quasi-experimental methods to assess product success and inform strategic bets
- Interpret unexpected outcomes, identify bias in experiments, and drive solutions to ensure measurement quality
- Conduct in-depth research into customer behaviors and preferences across markets to unlock opportunities for international business growth
- Develop scalable frameworks, models and systems that enable product features to be more refined and tailored to the needs of local markets
- Actively present data findings and ideas to stakeholders at different levels, and turn proposals into actions and tangible results for the business and our customers
Your Expertise:
- 5+ years of industry experience in a fast-paced tech environment with a BS/Master’s in a technical field related to mathematics, computer science, statistics, economics, machine learning, or 2+ years of relevant experience and a PhD in similar fields.
- Strong knowledge of causal inference and experimentation
- Expertise in SQL, Python or R
- Ability to solve business problems using appropriate methods and models
- Strong stakeholder communication skills and the ability to translate complex analyses into compelling narratives and business actions
- Working experience on marketplace at a global scale is a plus
Your Location
This position is China - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Ready to apply?
Apply to Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
IMPORTANT TO READ BEFORE YOU APPLY: THIS POSITION NEEDS TO BASED IN CHINA AND NOT PROVIDE VISA SPONSORSHIP.
The Community You Will Join:
Payments Growth & Personalization (PGP) is a horizontal team within Payments focused on unlocking top‑line growth and sustainable efficiency through the payment experience. We deliver user‑facing capabilities and platform levers that improve conversion, affordability, and cost, partnering closely across US, India, and China to ship at global scale.
The Difference You Will Make:
As a Frontend Engineer, you will collaborate closely with the Payments Regional, Growth, and Personalization teams, leveraging your deep expertise in web technologies to lead a small frontend team and drive the development of high-quality Payments products. Your key partners will be based in the US, India, China, and Poland.
A Typical Day:
- Work closely with product managers and Backend engineers on the team to review, design and develop Payments products.
- Participate in all phases of software development from architecture/design through implementation, testing, and on-call.
- Manage a frontend development team of 5 contractors, overseeing code reviews and ensuring consistent productivity.
- Stay up-to-date with the latest industry trends, technologies, and best practices in Web development.
Your Expertise:
- 3+ years of industry engineering experience
- Fluency in HTML, CSS, JavaScript, Typescript, React and related web technologies
- Experience with modern JavaScript libraries and tooling (e.g. React, npm, webpack...)
- Strong communication and organizational skills
- Ability to work in areas outside of your usual comfort zone and show motivation for personal growth without a dedicated product manager
- Fluency in English is essential.
Your Location
This position is China - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.
Our Commitment to Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Ready to apply?
Apply to Airbnb
Senior Full-Stack Engineer - App Foundation (Frontend-Heavy)
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The Client Products & Emerging Technology (CP&ET) team is a global, cross-functional group dedicated to building foundational frameworks and innovative, app-wide features that shape the end-to-end experience for Airbnb’s guests and hosts. You’ll join a collaborative environment that thrives on experimentation, partnership, and continuous learning—working closely with Product, Design, Engineering, and Data partners to deliver impactful solutions across multiple platforms.
The Difference You Will Make:
As a member of a diverse and distributed team across the US and China, you’ll be expected to leverage your expertise in both Frontend and Backend development (Frontend-Heavy) to play a key role in building foundational frameworks, exploring emerging technologies, driving best practices, and enabling rapid feature rollouts that integrate seamlessly throughout the Airbnb ecosystem.
A Typical Day:
- Collaborate closely with engineers across platforms—including frontend, backend, native (iOS/Android), and infrastructure—to build cohesive solutions.
- Work in partnership with cross-functional teams, including Design, Product, and Data Science, to define and deliver impactful outcomes.
- Propose and implement robust architectural patterns for high-scale web applications and backend services, focusing on well-designed APIs, efficient data pipelines, and performant algorithms.
- Develop scalable, high-quality foundational frameworks as well as innovative product features used by millions of guests and hosts.
- Evaluate technical solutions, contribute to product and framework design discussions, and help shape new features from concept to launch.
- Drive alignment, manage technical projects, and work effectively with diverse stakeholders.
- Write unit and integration tests, participate in code reviews, and uphold high engineering standards across the team.
Your Expertise:
- 5+ years of professional software development experience, with a focus on building both frontend and backend systems
- Advanced proficiency in modern frontend technologies—including HTML, CSS, JavaScript/TypeScript, frameworks like React or Angular, and frontend architecture (build tools, reusable components).
- Deep expertise in one or more backend/server languages (e.g., Java, Kotlin, C++, etc.) and proven experience designing and scaling high-quality, high-traffic backend services
- Passion for building and evolving foundational frameworks that solve key engineering needs and support the wider team.
- Proven track record of delivering impactful products end-to-end, with a dedication to creating interactive, high-quality, and delightful user experiences.
- Self-driven and excited to tackle large, open-ended projects and drive meaningful business impact in a collaborative environment.
- Solid foundation in unit, integration, and end-to-end testing practices.
- Fluent in both Chinese and English
Your Location
This position is remote work within China Mainland. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.
Our Commitment to Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Ready to apply?
Apply to Airbnb
Business Development Manager, China
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🚀 Why Headout?
We’re a rocketship: 9-figure revenue, record growth, and profitable
With $130M in revenue, guests in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in the travel industry, and we’re just getting started. We've raised $60M+ from top-tier investors and are building a durable company for the long term — because that's what our mission needs and deserves. We’re growing, profitable and nowhere near done.
What we do is important
In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and most delightful way to head out to a real-life experience — from immersive tours to museums to live events and everything in between.
Why now?
The foundation is strong. The opportunity ahead is even bigger. We’ve hit profitability, built momentum, and proven the model — but there’s so much more to build. If you’re looking to join a company where the trajectory is steep and your impact is real, this is the moment.
Our culture
Reinventing the travel industry isn't easy, but that's the fun part.
We care deeply about ownership, craft, and impact, and we’re here to do the best work of our careers. We won’t pretend like it’s for everyone but if you’re a builder who loves solving tough problems, you’ll feel right at home.
👩💻The role
We are looking for a Business Development Manager - China to join our APAC Business Team. Reporting to the Regional General Manager - APAC and MENA, you will play a pivotal role in driving our commercial success and market expansion in China. This role offers an exciting opportunity to shape Headout's growth in one of the most dynamic travel markets in the world. As the face and voice of Headout in China, you will collaborate with supply partners and travel experience providers to strengthen relationships, expand our offerings, and deliver exceptional value to our customers.
🤩What makes this role special?
- Build. You’ll have your fingerprints all over Headout. You’ll do whatever it takes to launch quickly, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details - Launch new cities by identifying, reaching-out and onboarding new Supply Partners & distribution-side partnerships in China.
- Nurture. Continuously nurture relationships with our existing Supply Partners in order to leverage them for additional growth.
- Collaborate. Liaise between internal stakeholders (Operations, Tech, Marketing, etc.) and your accounts in order to ensure smooth execution of the partnerships and growth of bookings.
- Analyze. Identify market trends and provide market & competitor analysis to optimize business strategies.
💝What skills & experience do you need?
- Language Proficiency: Fluency in Mandarin and English, with excellent written and verbal communication skills.
- A minimum of 4 years of experience in business development, preferably in consumer tech startups.
- Strong analytical, written, and verbal communications skills.
- Global mindset and comfortable working with people from different cultural backgrounds & time zones.
- A start-up attitude – highly collaborative with an entrepreneurial mindset and not afraid to roll up your sleeves.
- Experience working with a CRM; eager to learn and use new tools.
- Candidates may be based in Shanghai
➕Bonus
- You have experience scaling sales or business development function in a startup.
- You thrive in fast-changing environments, adjust quickly, and maintain focus when priorities shift.
- You really understand the market’s pulse.
EEO statement
At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com.
Privacy policy
Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.
Ready to apply?
Apply to Headout