The Opportunity

The Development Operations Associate supports the infrastructure and daily execution of Development fundraising operations at Chicago Public Media. This role ensures the timely and accurate processing of gifts, maintains data integrity within the CRM, supports donor stewardship workflows, and produces standardized operational reports.

This position plays a critical role in supporting organizational growth, particularly as Chicago Public Media expands philanthropic fundraising.

General Responsibilities

Gift Processing, Data Management, & Reporting (55%)

Own the accurate and timely processing of all philanthropic gifts, including:

• Process all Development gifts and pledges in the CRM in coordination with the finance team

• Ensure data accuracy of constituent data, financial data, and reporting data

• Monitor pledge schedules and payment timelines

• Build and maintain reports as they relate to other areas of responsibilities within the job description.

• Monitor donor data managed with the CRM and provide support to ensure accuracy and standards of all Development donor data. 

Donor Acknowledgment & Stewardship Workflow (25%)

Manage the operational execution of gift acknowledgments:

• Produce and distribute Development donor acknowledgment letters in a timely manner

• Maintain acknowledgment timelines and standards

• Maintain acknowledgment templates

Manage the operational execution of Development tax letters:

• Produce and distribute annual donor tax letters for Development donors 

Event & Campaign Operations Support (20%)

Provide data and tracking support for fundraising events and future campaigns:

• Manage event gift tracking

• Support registration data workflows

• Provide on-site support for Development events in coordination with the Events and Stewardship Manager.

Required Skills and Experience

• Minimum of 2 years of professional experience in development operations, database management, or administrative operations
• Excellent writing and communication skills, with the ability to draft professional correspondence and internal documentation.
• Experience working with CRM systems to maintain data integrity and streamline operations.
• Strong attention to detail with a commitment to accuracy in data entry and record-keeping.
• Excellence in Excel or Google Sheets, including the ability to organize complex data sets and utilize advanced functions.
• Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
• Ability to manage repetitive but high-accuracy workflows, ensuring consistency and quality in daily operations.

Preferred Skills and Experience

• Experience with Revolution CRM
• Experience in nonprofit fundraising and an understanding of donor cultivation cycles.
• Familiarity with gift processing workflows, including gift entry, acknowledgment, and reconciliation.

Compensation

The expected pay range for this position is $49,200 to $59,000 per ANNUM.

Chicago Public Media provides pay ranges representing its good faith estimate of what the organization reasonably expects to pay for a position.  The pay offered to a selected candidate will be determined based on factors such as (but not limited to the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographical location, and external market pay for comparable jobs.

The Opportunity

The Staff Accountant reports to and assists the Accounting Manager in the preparation and maintenance of CPM’s financial records and transactions. The position is the primary liaison with CPM’s Corporate Sponsorship team and is responsible for applied payments, invoicing, account aging review, and ad hoc reporting. The Staff Accountant also assists in the preparation of grant reporting, regulatory and tax filings, and CPM’s annual financial audit. 

General Responsibilities

• Perform monthly close and related accounting processes and analysis (e.g., financial statement analysis, journal entries, reconciliation) in compliance with Generally Accepted Accounting Principles 
• Analyzes and prepares monthly investment journal entries 
• Prepares and posts monthly amortization of prepaid expenses 
• Maintains fixed asset records and prepares and posts related journal entries for in-service placement and depreciation 
• Responsible for monthly revenue reclassification and reconciliation 
• Assist in the completion of the monthly financial statement close process
• Prepare monthly balance sheets, income statements, and statements of cash flow 
• Prepare bank and balance sheet account reconciliations 
• Assist with the preparation and maintenance of the annual consolidated and individual departmental budgets and quarterly forecasts 
• Calculates and posts monthly Corporate Sponsorship commission and accruals 
• Acts as primary liaison with the Corporate Sponsorship team and is responsible for monthly invoicing, account aging review, and ad hoc support and reporting 
• Assists in grant reporting 
• Provides accounting support for CPM’s annual financial audit, tax filings, and regulatory reporting 
• Prepare budget-to-actual reports, perform variance analysis, and report significant issues to management 
• Work collaboratively within the team, across the department, and with individuals external to Chicago Public Media 
• Provide accounting support to management as requested 
• Other responsibilities include but are not limited to participation in special projects or ad hoc analysis as assigned

Skills & Knowledge

• Bachelor’s degree in accounting 
• Knowledge of Generally Accepted Accounting Principles 
• Experience using ERP financial systems 
• Ability to research FASB codification preferred 
• Ability to troubleshoot and research solutions to problems 
• Ability to manage projects in a fast-paced environment 
• Demonstrated budgeting, time management, and organizational skills
• Excellent interpersonal, verbal, and written communication skills

Education: Bachelor’s degree in Accounting or related field  

Certificates and/or Licenses: CPA or CPA candidate preferred

Compensation

The expected pay range for this position is $60,000 to $77,000 per ANNUM.

Chicago Public Media provides pay ranges representing its good faith estimate of what the organization reasonably expects to pay for a position.  The pay offered to a selected candidate will be determined based on factors such as (but not limited to the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographical location, and external market pay for comparable jobs.

The Opportunity

The Senior Financial Analyst is responsible for CPM’s financial modeling and reporting including but not limited to Executive Management and Board reporting, quarterly forecasts, annual operating plans, longer-term strategic analysis, detailed reporting for audit, tax, and grants, and reporting for the annual insurance renewal. The Senior Financial Analyst creates the financial update and business narrative for Finance Committee and Board of Directors meetings. In addition to financial modeling and reporting, the Senior Financial Analyst is responsible for analytical decision support and scenario modeling to assist with executive level, strategic decision-making. The Senior Financial Analyst is tasked with ensuring that CPM’s third-party financial software meets the organization’s financial objectives along with the organization’s reporting and compliance needs. The Senior Financial Analyst in partnership with the accounting team serves as the project manager, systems implementation manager, systems administrator, and trainer for key financial systems including the general ledger reporting software, FP&A reporting software, and expense reimbursement software. The Senior Financial Analyst has one direct report (Senior Data Analyst).

General Responsibilities

• Create and analyze financial models and reports to provide accurate and timely financial recommendations to the executive team for decision-making around new initiatives and projects
• Explain complex financial concepts to non-finance partners in a clear and concise manner 
• Lead annual budget and forecasting cycles, setting out timelines and managing department heads to stay on plan 
• Prepare executive and Board level presentations and reporting on business and financial performance 
• Seek out areas where we can improve existing financial efficiencies 
• Project manage and lead third-party financial system implementations and training ● Manages approval paths, users, dimensions, and other maintenance in third-party financial software, along with troubleshooting issues as they arise 
• In conjunction with People and Culture, administer the SAG/AFTRA collective bargaining agreement 
• Other duties as assigned

Skills & Knowledge

• Advanced proficiency in financial modeling, key performance indicators (KPIs), budgeting, and forecasting 
• Very strong analytical mindset with financial analysis and modeling skills 
• Consistently able to demonstrate independent problem-solving and critical thinking skills Proactive style with very strong organization and attention-to-detail 
• Strong understanding of financial analysis, U.S. GAAP, and not-for-profit accounting principles 
• Strong people management skills 
• Proficient in financial reporting (Sage Intacct, Limelight, Expensify), Excel (advanced skills), and data tools (SQL, Power BI) 
• Ability to work independently in a fast-paced environment and manage multiple deliverables and priorities in a timely manner 
• Exceptional written and verbal communication skills – Ability to translate complex analytics into actionable business recommendations

Qualifications

• 10+ years of progressive finance experience with at least 5 years in financial planning roles. 
• Minimum of 3 years of experience in not-for-profit financial management, preferably with organizations of similar size and complexity.

Education: Bachelor’s degree in Accounting or related field; MBA preferred

Certificates and/or Licenses: CPA preferred

Compensation

The expected pay range for this position is $120,000 to $150,000 per ANNUM.

Chicago Public Media provides pay ranges representing its good faith estimate of what the organization reasonably expects to pay for a position.  The pay offered to a selected candidate will be determined based on factors such as (but not limited to the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographical location, and external market pay for comparable jobs.

The Opportunity

The Payroll and Accounts Payable Specialist is a shared accounting role between Payroll and Accounts Payable. This role collaborates closely with Accounting, Human Resources (HR), and Accounts Payable and ensures timely and compliant processing of Payroll and Accounts Payable to support organizational financial processes. This role reports to the Senior Accounts Payable Coordinator.

General Responsibilities

• Payroll:
• Prepare and process bi-weekly payroll for all employees, ensuring accuracy and timeliness
• Maintain payroll records, including earnings, deductions, and benefits
• Ensure compliance with federal, state, and local payroll regulations
• Reconcile payroll reports and resolve discrepancies
• Coordinate with HR on new hires, terminations, and compensation changes
• Prepare and distribute payroll reports to Accounting
• Accounts Payable:
  • Review, code, and process vendor invoices in accordance with organizational policies
  • Solicit and process vendor W-9s and ACH forms
  • Reconcile vendor statements and resolve invoice discrepancies
  • Respond to vendor inquiries in a timely and professional manner
  • Ensure adherence to internal controls and accounting policies
  • Assist with audit requests and year-end reporting requirements (1099 and NEC forms)
• Work with Senior Accounts Payable Coordinator to:
• Other duties as assigned

Skills & Knowledge

• Strong attention to detail and accuracy
• Knowledge of payroll laws and regulations
• Proficiency in HRIS (iSolved preferred), Sage Intacct, and MS Excel
• Strong organizational and time management skills
• Ability to handle confidential information with discretion
• Ability to effectively manage multiple, concurrent deadlines
• Effective written and verbal communication skills – Comfortable communicating to all levels of the organization

Minimum Qualification:  3+ years of Accounts Payable and Payroll experience. Not-for-profit experience is preferred.

Education: Bachelor’s degree in Accounting or related field  

Certificates and/or Licenses: CPA or CPA candidate preferred

Compensation

The expected pay range for this position is $53,000 to $67,000 per ANNUM.

Chicago Public Media provides pay ranges representing its good faith estimate of what the organization reasonably expects to pay for a position.  The pay offered to a selected candidate will be determined based on factors such as (but not limited to the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographical location, and external market pay for comparable jobs.

The Opportunity

The Accounting Manager is a hands-on, highly analytical individual with a strong foundation in not-for-profit and/or public accounting that leads our daily accounting operations while ensuring appropriate accounting compliance and control. The Accounting Manager bridges the gap between technical GAAP compliance and day-to-day operational excellence. The Accounting Manager oversees the general ledger, drives month-end close cycles, and ensures our organization is always "audit-ready.” This position is responsible for supervising the organization’s general accounting functions and manages three direct reports, an Accounting Supervisor and two Staff Accountants. The Accounting Manager interacts with individuals on all levels within the organization and provides accounting support to ensure compliance with agency and programmatic requirements.

The Accounting Manager must be a disciplined, analytical thinker who instinctively looks beyond the “what” of the numbers to investigate and understand the “why.” This individual must be able to identify underlying trends and anomalies and translate and communicate them into a cohesive, actionable narrative.

General Responsibilities

• Maintain general ledger by monitoring and ensuring accuracy of accounting transactions, journal entries, and reconciliations performed by the Accounting Supervisor, Staff Accountants, Senior Accounts Payable Coordinator, and Senior Revenue Coordinator.
• Lead the close operations of the accounting team, ensuring that the team adheres to a prescribed close calendar.
• Oversee Accounts Payable and Fixed Assets subledger close.
• Lead monthly departmental review meetings to analyze variances, establish accruals, and document corrections in preparation of monthly financial reporting.
• Partner in preparation of monthly financial statements and variance analysis for CEO financial reporting package.
• Lead accounting support and ensure readiness for CPM’s annual financial audit, tax filings, and regulatory and grantor reporting.
• Assist with corporate sponsorship financial operations, as needed.
• Participate in ACH approval and initiate wire transfers, as needed.

Skills and Knowledge

• Strong understanding of U.S. GAAP and financial reporting
• Proficiency in Sage Intacct, Limelight, and MS Excel (advanced skills)
• Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of the organization
• Intellectual curiosity, initiative, and strong work ethic
• Positive team player who embraces collaboration
• Strong attention-to-detail and ability to assess accuracy and data integrity
• Fast learner who likes to solve problems in a dynamic environment
• Strong organizational skills to handle multiple projects and deadlines simultaneously
• High level of discretion to maintain confidentiality

Minimum Qualification: 10+ years of not-for-profit and/or public accounting experience with increasing levels of responsibility, including the management of direct reports

Education: Bachelor’s degree in Accounting or related field  

Certificates and/or Licenses: CPA or CPA candidate preferred

Compensation

The expected pay range for this position is $88,000 to $115,000 per ANNUM.

Chicago Public Media provides pay ranges representing its good faith estimate of what the organization reasonably expects to pay for a position.  The pay offered to a selected candidate will be determined based on factors such as (but not limited to the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographical location, and external market pay for comparable jobs.

Company Benefits & Perks

This role's anticipated base salary range is $65,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

#LI-NB1

Company Benefits & Perks

This role's anticipated base salary range is $65,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

#LI-NB1

Company Benefits & Perks

This role's anticipated base salary range is $65,000 to $75,000 annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

#LI-NB1

Company Benefits & Perks

Interactive Brokers offers a competitive remuneration package including: 

• Health, dental, disability and life insurance with 100% premiums covered.
• Company RSP contribution matching, Stock incentive plan

**We thank all applicants. However, only those selected for an interview will be contacted.

This role's anticipated base salary range is 60,000 CAD to 75,000 CAD annually based on skill's and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and stock award as well as a wide range of benefits, including health care, tuition reimbursement and much more.

#LI-NB1

About the Role:

As a Expansion Sales Account Executive at Gusto, you will be a platform advisor to drive expansion revenue by engaging customers through both inbound and outbound outreach. Using a structured, multi‑touch cadence, you will secure quality connects and generate incremental ARR growth.

Key Responsibilities:

• Execute a multi‑touch outreach cadence (calls + emails) to connect with customers
• Fast responsiveness to inbound opportunities combined with smart outbound prospecting into our customer base
• Conduct at least 60 consultative calls daily to uncover upsell and cross‑sell opportunities.
• Leverage your deep knowledge of the People Platform to demonstrate additional product value.
• Update Salesforce with detailed notes and collaborate with cross‑functional teams (Sales, Product, Marketing) to optimize messaging.
• Ownership of a monthly ARR quota achieved via upsell and cross-sells
• Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next.

About the Team:

The Platform Sales team is dedicated to supporting our existing customers as their businesses evolve, ensuring their needs are met at every stage of growth. Through proactive outreach during key lifecycle moments, we drive greater product adoption, enhance customer engagement, and extend customer lifetime value with Gusto.

Here’s what you’ll do day-to-day:

• Daily Outreach:
• Make approximately 60 dial attempts per day (targeting 6 quality connects; ~10 call attempts per connect).
• Send personalized follow‑up emails per dial attempt/connect and leverage additional touchpoints as needed.
• Consultative Engagement:
• Conduct a minimum of 6 consultative calls each day—balancing inbound scheduled calls with targeted outbound efforts.
• Pipeline & Collaboration:
• Update Salesforce with detailed call notes, track opportunities, and plan follow‑up actions.
• Participate in daily huddles with your PE to review priorities and discuss top‑priority opportunities.
• Feedback:
• Collect insights from customer conversations to help refine outreach strategies and product messaging.
• Results
• Contribute to achieving monthly incremental ARR targets of approximately $109,000

Here’s what we're looking for:

• 3+ years in consultative sales or account management focused on expansion.
• Proven success in a high‑velocity sales environment managing numerous customer interactions.
• Proficiency in Salesforce and modern sales engagement tools.
• Excellent communication, negotiation, and time‑management skills.
• Proven, day-to-day experience integrating AI into how you work - across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes.

Our cash compensation range for this role is $95,000 to $120,000 OTE in Denver, Atlanta, Phoenix, Chicago and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.

As our Payroll Manager, you will own payroll end-to-end, ensuring every team member is paid accurately and on time, while also stepping into the broader world of accounting, payroll tax compliance, and financial operations.  This is a role for someone who enjoys both precision and variety.  Someone who is just as comfortable reconciling payroll accounts as they are jumping in to support adjacent finance needs.  You will bring the experience to spot issues before they become problems and the mindset to continuously improve how things get done. 

This role is ideal for someone who has been doing this for a while, knows their craft, and is ready to apply that expertise in a collaborative, growth-mindset environment. 

How you’ll make an impact: 

You will be our go-to expert for payroll, while also playing a key role across the Finance & Accounting team: 

• Own the full-cycle payroll process, ensuring accuracy, timeliness, and compliance 

• Serve as the internal subject matter expert on payroll and partner with our payroll provider (UKGPro) to manage processing, adjustments and issue resolution 

• Lead payroll-related reconciliations, journal entries, and reporting activities 

• Support payroll tax compliance, including multi-state registrations, filings, and issue resolution with agencies 

• Collaborate closely with People Operations to ensure employee data is accurate and flows cleanly through payroll 

• Support commission payment preparation and validation 

• Play an active role in month-end close activities, especially where payroll and accruals intersect 

• Contribute to broader accounting and operational needs, including corporate credit card administration, expense-related processes, and other operational accounting needs 

• Identify opportunities to improve and automate payroll processes, controls, and systems…and help implement them 
• Collaborate with FP&A to produce accurate payroll forecasts and provide monthly variance analysis between forecast and actual payroll expenses 

What we’re looking for: 

• 8+ years of experience in payroll, with strong exposure to accounting or general ledger work 

• Strong working knowledge of payroll tax compliance, including multi-state complexity 

• Comfort with reconciliations, journal entries, controls, and financial reporting 

• A proactive, problem-solving mindset with a healthy skepticism (if something looks off, you investigate) 

• A collaborative approach and comfortable operating in a hands-on, team-oriented environment where priorities can flex 

• Clear communication skills and a customer-service mindset supporting internal teams 

• Experience with UKGPro strongly preferred 
• Certified Payroll Professional (CPP) designation preferred 

Estimated Salary Range: $110,000-125,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

Technical Architect 

How you’ll make an impact 
As a Technical Architect, you’ll serve as a trusted technical advisor and subject matter expert for StrataJazz® implementations and optimizations. You’ll collaborate closely with Product Management, Applications & Technical Support, and client-facing teams to ensure our solutions are implemented efficiently, accurately, and in alignment with best practices. You’ll identify and address delivery inefficiencies, contribute to product enhancements, and help team members strengthen their technical expertise. 

In this role, you will: 

• Demonstrate a deep understanding of StrataJazz® architecture, workflows, and SQL code across all modules within your practice area 
• Partner with team members to review and approve implementation and optimization project plans 
• Serve as the primary technical resource supporting team members in resolving complex issues and implementing best practice configurations 
• Minimize unbillable time by proactively addressing defects, configuration errors, and rework 
• Identify recurring technical issues and partner with Product Management and Applications & Technical Support to resolve them 
• Evaluate and approve all workarounds and requests for changes to live databases 
• Recommend product enhancements and new functionality that improve efficiency or meet evolving client needs 
• Track and communicate resolution of defects or issues that affect client environments 
• Translate client requirements into standard configurations that minimize technical debt and maintain platform integrity 

What we’re looking for 

• Proven experience in software implementation or Application Technical Support experience in healthcare finance, decision support, and/or contract payor modeling is a plus. 
• Ability to translate complex technical issues into clear, actionable solutions 
• Strong coaching and mentoring skills with the ability to train team members on technical concepts and escalations 
• Demonstrated leadership, communication, and influencing skills across cross-functional teams and client groups 
• Proficiency across modules in the Decision Support StrataJazz solution is a plus 
• Excellent problem-solving skills and ability to develop thoughtful, cross-team solutions 
• Strong relationship-building skills and proven ability to establish credibility within internal networks 
• Advanced communication and presentation skills with the ability to simplify complex topics for diverse audiences 
• Strong project management, prioritization, and conflict resolution abilities 

Estimated Salary Range: $90,000-105,000
Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

As our Paid Search Media Strategist, you will support the creation, optimization, and reporting of paid search campaigns across the portfolio assigned to you. You will be the engine behind our accounts—conducting the research necessary to build campaigns, monitoring performance, running rigorous QA for launches and delivering optimization and insights that drive client growth.

Key Responsibilities

Campaign Creation & Launch

• Structure & Creation: Build and launch comprehensive campaigns across search, Performance Max, Demand Gen and more, ensuring best-practice account structure, compelling ad copy, tailored keyword lists, and client-specific targeting strategies.
• Deployment: Upload the campaigns to relevant platforms using tools like Google Editor, Google Ads, and Microsoft Ads.
• Quality Control: Execute rigorous Quality Assurance (QA) on all campaigns before launch to guarantee accuracy and adherence to best practices.

Optimization & Management

• Budgeting: Accurately forecast and pace monthly budgets to ensure spending aligns with client targets.
• Routine Optimization: Manage the daily health of accounts through Search Query Report (SQR) analysis, negative keyword maintenance, bid adjustments, competitors monitoring, and A/B testing.
• Auditing: Routinely check campaign settings and performance to ensure adherence to best practices.

Performance Management:

• Daily Monitoring: Consistently track performance metrics to ensure benchmarks are met.
• Analysis and Reporting: Deliver campaign results reporting focused on providing actionable insights and proactive, forward-looking recommendations.

Ad Hoc Requests & Cross-Functional Communication

• Assist the account lead with ad hoc requests from internal teams and the client.
• Provide support in developing process documentation, Points of View (POVs), and sharing product updates.

Qualifications & Skills

Required Experience & Education

• Experience: 2 to 3 years of professional paid search experience.
• Education: Bachelor’s degree in Marketing, Communications, Advertising, and/or equivalent work experience.
• Certifications: Google Ads Certification is required. Google Analytics Certification is a plus.

Technical Competencies

• Platform Mastery: Demonstrated mastery of Google Ads, Microsoft Ads and Google Ads Editor.
• Data Analysis & Excel: Strong skills in core Excel functions, specifically those pertaining to data analysis.
• Analytical Mindset: Strong analytical skills with keen attention to detail and a problem-solving orientation.

Communication & Soft Skills

• Communication: Excellent written, verbal, and interpersonal communication skills.
• Presentation: Strong presentation skills
• Project Management: Excellent organization skills with the ability to manage multiple projects and deadlines effectively within a team environment.

Critical Thinking: Ability to think critically about business problems and propose data-backed solutions.

#LI-JK1

#LI-HYBRID

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is [$66,850 - $80,200], based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

About WPP Media
 
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About Wavemaker: A Leading WPP Media Brand

Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.

Role Summary & Impact

As a Manager, Paid Search, you will be responsible for the day-to-day management of a client's paid search marketing initiatives. You will manage junior teammates and focus increasingly on strategy development for your dedicated account(s).

Skills and Experience

• Lead the day-to-day supervision of client-paid search programs including strategic approaches, bid recommendations, execution details, budgets/accounting and overall goal achievement.
• Understand the client’s product, marketing objectives and digital goals with an emphasis on paid search, presenting to clients on a regular basis.
• Monitor, track and evaluate campaign performance analytics, based on client KPI targets and baselines.
• Stay on top of the latest updates regarding tools and User Interfaces (AdWords, Bing, Bid Management Platforms, eMarketer, SEMrush, Search Engine Land, AdCenter, AdGooroo, etc.).
• Think creatively, research and develop tools and innovative tactics to improve efficiencies or advance the practice.
• Actively contribute to corporate initiatives, automation projects, process changes and roll-outs.
• Stay current on industry trends, focusing on how changes can help improve offerings to accounts and enhance our overall practice.

• Bachelor’s Degree in Business, Analytics, Marketing, Communications, Advertising; OR equivalent professional work experience.
• 3+ Years experience in Analytical Tools (Google Analytics, Web trends, Omniture), Search Engine Desktop Tools (Google AdWords Editor, Bing Ads Editor).
• Expertise in Pay-Per-Click (PPC) optimization techniques (ROI / CPA / CPL / Impression Share).
• Bid Management tool familiarity (DoubleClick Search, Kenshoo, Marin, etc. Marin & Searchlight) as well as 3rd Party Tracking Tools (DoubleClick, Floodlight, Sizmek, etc.).
• Experience meeting with and delighting clients is essential.
• Desire to manage and mentor junior members of a team; prior experience as a manager a plus.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP Media is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with WPP Media, please send an e-mail to GroupM Leave Administration at Leave.Administration@groupm.com or call (212) 297-8507 and let us know the nature of your request and your contact information.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

Location: Remote (US or Canada)

Type: US-based candidates - Full-Time; Canada-based candidates - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Role

One of the most consequential questions of our time, what happens to human agency when AI reshapes everything, doesn't have a dominant voice yet. We intend to be that voice.

This is the role that builds it.

You're not inheriting a content function. You're building a media platform and a movement from a position that already has real momentum. The blog, the podcast, the social presence, the book, the newsletter - you own all of it, across both our founder's personal brand and the Human Agency company brand. You'll treat it like your own business, because in every way that matters, it is.

The person who does this well won't just be a great content operator. They'll be the engine behind one of the most compelling voices in a conversation the world is paying close attention to right now.

What You'll Own

There are two tracks running simultaneously. Both require full ownership.

Track One: Founder Brand

You'll build and operate the content machine that turns our founder's expertise and point of view into a distributed, high-reach presence across every platform that matters.

• Grow and manage the founder's presence across LinkedIn, Instagram, Substack, and podcast
• Write and produce social content yourself, and build AI agents that generate strong first drafts you then shape and finesse
• Own the full content pipeline: ideation, production, trafficking, scheduling, and distribution across every channel
• Build and run the analytics layer, tracking what's performing, understanding why, and using those signals to inform what gets made next
• Own the commercial side: podcast sponsorships, partnership deals, speaking pipeline, paid products
• Develop systems so the founder contributes the thinking and you build the machine that turns it into content at scale

The targets are ambitious on purpose. Audience growth here is measured in followers and subscribers, not impressions or pipeline influence metrics. You've chased numbers like this before. You know what it actually takes to move them.

Track Two: Human Agency Brand

In parallel, you'll build and maintain a consistent editorial voice for Human Agency as a company.

• Own the blog, company social presence, and team thought leadership content
• Set the editorial standard and make sure everything we publish feels like it came from somewhere real, not a content factory
• Build systems that let the broader team contribute without you becoming the bottleneck

The AI Requirement

This is non-negotiable: you are obsessed with using AI to make yourself more productive, not to replace your judgment, but to multiply your output.

• You build AI agents and automated workflows to handle the repeatable parts of content production
• You use those tools to produce at a volume that would otherwise require a full team
• You stay in the loop as the human editor and taste-maker, ensuring nothing that ships feels like AI slop
• You have strong opinions about where AI content tools are headed and you're already building toward it

If AI is something you've been meaning to get around to, this isn't the place to figure it out. You should already be experimenting, building, and shipping with it.

Who You Are

You've lived in the creator economy. Not adjacent to it, but in it.

• You know how the LinkedIn algorithm actually works today, not eighteen months ago
• You follow the podcast trades and understand CPMs, dynamic ad insertion, and what a real sponsorship deal requires on both sides of the table
• You read Substack not just as a consumer but as someone who studies why things grow
• You have opinions about what the major platforms are doing and what it means for content strategy

You might have built your own platform. Or you've been the engine behind someone else's (a founder, an investor, an executive) who now has a serious following. You're used to not getting full credit for that. You don't need the spotlight. You need to see the thing grow.

You're commercially wired from the start. You think about hooks, conversion, and distribution the way a marketer thinks about pipeline, obsessively, with data. You also have genuine editorial taste. The combination is what makes you unusual.

What We're Looking For

Proof that you've done this before is worth more than anything else on your resume. Specifically:

We want to see:

• A founder, executive, or public figure's following you grew, with real numbers attached
• A podcast you launched or operated with actual commercial outcomes: sponsors landed, audience built
• A newsletter or Substack you grew to a meaningful subscriber base
• Content you connected directly to revenue (deals, paid products, or partnerships that trace back to something you built)
• AI workflows or agents you've built to scale your own content production

We don't need:

• Corporate content director experience inside a large marketing organization
• B2B demand generation or sales enablement background
• A strong writer who hasn't built distribution
• Someone who thinks scaling content means hiring more writers
• A networker who hasn't proven they can grow an audience

Experience with sponsorship development, monetization structures, or paid content products is a genuine requirement, not a nice-to-have.

Why This One

If you're reading this and it's landing differently than most job postings, that's intentional.

This is a greenfield build with real resources behind it. The mission is genuinely compelling, the principal is bought in and ready to move fast, and the person who does this well will have built something they can point to for the rest of their career.

The conversation we're trying to lead, about AI, human agency, and what kind of future we're actually building, is one of the most important ones happening right now. This role is the engine.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

To apply: Tell us what you've built, what the numbers were, and why this particular moment makes this the right move. A portfolio or links to your work matter more than a cover letter. We're looking for proof, not polish.

About the Role:

We are looking for a strategic and results-driven Account Manager to own customer relationships, maximize retention, and drive account expansion within a dedicated Book of Business (BoB). This role requires a balance of Sales, Customer Success, and Account Management skills to ensure customers realize the full value of Gusto’s products while identifying new opportunities for growth.

Key Responsibilities:

Account Management & Customer Success

• Manage a dedicated BoB, ensuring high engagement, adoption, and long-term customer satisfaction at scale.
• Build and nurture relationships to uncover cross-sell and upsell opportunities.
• Guide customers through key moments that matter along our customer journey to maximize value realization, drive expansion, and proactively reduce churn.
• Leverage product insights and customer data to assess account health and drive proactive outreach.

Sales & Opportunity Identification

• Identify and execute on growth opportunities by addressing additional customer pain points with Gusto’s suite of products.
• Utilize a hunter and farmer approach to both maintain and expand customer relationships.
• Own outbound prospecting, pitching, and closing within existing accounts to drive revenue growth.
• Daily activities include conducting approximately 20 outbound dials to your current book of business.
• Hold around 6 meetings with your customers each day to support relationship development and drive expansion revenue goals.
• Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next.

Prioritization & Agility

• Use data-driven insights to prioritize accounts, ensuring focus on the highest-impact opportunities.
• React quickly to customer needs while maintaining a proactive, strategic approach to retention and expansion.
• Align with internal teams to ensure customers receive best-in-class service and product solutions.

Here’s what we're looking for:

• Proven 3+ years experience in B2B SaaS Customer Success, Account Management, or Sales with a track record of driving retention and expansion revenue. 
• Experience in managing a large book of business and operating at scale. 
• Strong ability to analyze customer data, assess account health, and execute targeted outreach.
• Excellent relationship management and communication skills with a consultative, customer-first approach.
• Deep understanding of Gusto’s products and the ability to translate customer pain points into tailored solutions.
• A strategic mindset with the ability to prioritize, adapt, and execute in a fast-paced environment.
• Proven, day-to-day experience integrating AI into how you work - across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes.

If you're passionate about driving customer success, maximizing retention, and uncovering growth opportunities, we’d love to hear from you!

Our cash compensation range for this role is $95,000 to $125,000 OTE in Denver, Atlanta, Phoenix, Chicago and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.

Strength in Trust

Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to compliance, privacy, security, ethics, and third-party risk, we’ve created a no-nonsense platform to help supercharge the global push for trust.

The Challenge

Your Mission

• Establish Trusted Advisor status with senior business and technology leaders.
• Develop and present strategic application and architectural design documents leveraging OneTrust best practices.
• Lead strategic workshops and develop high-level solution recommendations based on business objectives and feasibility trade-offs.
• Deliver thought leadership through presentations, webinars, and learning events to highlight customer use cases and reference architectures.
• Provide strategic subject matter expertise through advisory sessions, pre-sales support, and field assistance.
• Collaborate with external teams to align roadmaps and technical architectures with strategic business goals.
• Translate and implement strategic needs into functional OneTrust technology-driven solutions.
• Proactively identify and analyze strategic issues/obstacles and recommend appropriate courses of action.
• Successfully present to both implementation teams and C-level executives, earning their trust.
• Advocate for customers by providing strategic insights to the Product organization on future release needs and challenges.
• Refine and improve internal processes and methodologies based on strategic customer feedback and evolving industry standards.
• Manage multiple strategic engagements simultaneously, ensuring timely and successful delivery.
• Engage with customers to build long-term strategic relationships and ensure ongoing success.
• Mentor junior team members to enhance their strategic skills and knowledge.
• Establish structured feedback loops with customers to continuously improve OneTrust products and services.

You Are/Have

• Demonstrated ability in management, mentorship, and organizational behavior.
• Strategic thinker with the ability to quickly learn and apply new concepts, business models, regulations, and technologies.
• Deep aptitude for communicating complex business and technical concepts using visualization and modeling aids.
• Proven record of accomplishment of establishing trusted advisor relationships with senior stakeholders.
• Demonstrated expertise in customer-facing privacy and security consulting, implementation, and advisory roles.
• Impressive written and verbal communication skills, including proficient presentation abilities.
• Ability to work autonomously, prioritize, multitask, and perform appropriately under deadlines.

Your Experience Includes 

• BA/BS in a related subject is required
• 3-5 years of experience in a Privacy role
• Demonstrated success working with enterprise customers on technical products
• Proven ability to engage across corporate functions (Professional Services, Engineering, Sales and Product Management)
• Functional experience in troubleshooting software and web services
• Experience in using software for reporting and task management such as Salesforce preferred

Extra Awesome 

• Relevant certifications (CIPP/E, CIPP/US, CIPM, CIPT, FIP, GRCP, GRCA, AIGP, LPEC, etc.)
• Knowledge of privacy, ethics, security, data governance, risk management, compliance, or sustainability concepts or industry trends
• Intermediate/ Expert working knowledge of the following:
  • APIs (REST and SOAP)
  • File access, sharing, and/or management workflows (S3 and SFTP)
  • Various web application authorization types (Basic, Bearer, OAuth 2, API Key, Custom, Open ID Connect, etc.)
  • Related programming/scripting languages and libraries (JavaScript, Python, PowerShell, SQL, C#, Ruby, PHP, FreeMarker, etc.)
• Extensive experience implementing and troubleshooting integrations
• Excel at learning emerging technologies and creating technical solutions

Meet the Team

Secret Media Network is a digital media group focused on recommending perfect plans, discovering great places, sharing things to do and relevant breaking news in different cities around the world. Our family is composed of Secret London, Secret Chicago, Secret LA, Secret NYC, Secret Atlanta, Secret Miami, Secret Toronto, Lisboa Secreta, Paris Secret, Madrid Secreto, Barcelona Secreta, and more!
 

The role

Reporting directly to our Editorial Executive of the region, your tasks will include:

• Managing a growing team of enthusiastic writers, video producers, and social media creatives
• 1-on-1 management, ensuring workflows are clear, and providing individual feedback
• Develop and maintain high editorial standards, adhering to the brand’s identity and tone of voice
• Maximize exposure for each city presence in the Central US and Canada markets through media strategies and event coverage. This will include working with our social media, editorial, video, PR, creative, legal, and marketing teams on select occasions.
• Lead and guide the team to grow, inspire, and reach new audiences
• Liaise with regional Managing Editors and the Executive Editor of North America to share weekly feedback, best practices, and set strategies for cities you manage.
• Collate and interpret data for cities in your region based on SMN’s internal KPIs, and use these findings to inform future strategy.
• Identify editorial partnership opportunities to bring SMN content to an ever-wider, diverse audience.
• Representing Secret Media Network at key press events and media gatherings.
• Work with our legal team to coordinate contracts, and Terms & Conditions as needed.
• Leading the hiring process for new writers, video producers, and social media creatives in the Central US and Canada region.

Who You Are

• 3+ years experience working for a newsroom, content agency, creative agency, or digital media property.
• You have a proficient level of English. A second language is a plus for us, but not necessary.
• You have a deep passion for journalism, social media, and digital marketing.
• You can demonstrate your ability to adapt to the ever-changing and fast-moving world of a digital startup business.
• You have a strong attention to detail, are a critical-thinker and a problem-solver.
• You’re a leader who’s comfortable managing a team, and supporting them to help achieve their goals.
• Hands-on knowledge and understanding of the current social media landscape.
• An avid consumer of platforms such as Instagram, TikTok, YouTube, Facebook, Twitter…or whatever’s next!
• You have a strong understanding of digital media trends, with a good feel for what makes content popular online. You regularly stay up-to-date with digital technology trends and emerging patterns in media.
• You’re comfortable identifying and tracking relevant community KPIs, and drawing conclusions from data.
• Familiarity with Wordpress & Canva are a plus.

Why You´ll Love it Here

• Attractive compensation package consisting of base salary (between $90,000 and $98,000) and the potential to earn bonus
• Opportunity to have a real impact in a high-growth global category leader, and help shape the media landscape in the U.S.
• 40% discount on all Fever events and experiences
• Work from home one day per week (Wednesday or Friday)
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people
• Health, Dental and Vision Insurance
• Gympass membership
• 401K enrollment
• 40% discount on all Fever events and experiences

As a Decision Support Technical Product Specialist, you will own complex, data-driven issues from initial investigation through resolution for our StrataJazz healthcare customers. This role combines deep technical problem solving—leveraging data models, system behavior, and SQL driven insights—with clear, confident customer communication. 

While this role involves resolving customer-submitted tickets, it goes beyond basic ticket handling—it is a problem-solving role requiring curiosity, diligence, and accountability. You will act as a trusted technical partner to customers, diagnosing root causes, identifying downstream impacts, and delivering solutions you can confidently stand behind. 

How You’ll Make an Impact 

• Investigate and resolve complex customer-reported issues related to data, system behavior, and application functionality 
• Use SQL and system knowledge to analyze data discrepancies, validate outputs, and identify root causes 
• Own issues end-to-end, from initial intake through resolution and follow-up 
• Identify related or downstream issues beyond the initial problem statement 
• Validate solutions thoroughly before communicating outcomes to customers 
• Effectively prioritize and manage cases according to SOP guidelines while maintaining ownership of your backlog 
• Develop and implement solutions or recommendations to prevent recurring issues 
• Escalate complex issues when appropriate, with clear documentation and context 
• Document all customer interactions, findings, and resolutions accurately in case management systems 
• Collaborate with cross-functional teams (engineering, product, data) to resolve issues and improve system reliability 
• Provide guidance and support to junior team members 
• Ensure secure handling of PHI data in compliance with HIPAA and organizational policies 

What Success Looks Like 

Successful team members in this role: 

• Take ownership of issues and proactively drive them to resolution, seeking guidance when needed while maintaining strong personal accountability 
• Demonstrate strong SQL proficiency and the ability to investigate complex data scenarios 
• Understand and navigate relational data models effectively 
• Think beyond surface-level symptoms to identify root causes and related impacts 
• Validate their work carefully to ensure accuracy before communicating solutions 
• Learn new systems and technologies quickly 
• Communicate clearly, concisely, and confidently with customers 
• Deliver a high-quality customer experience by demonstrating empathy, setting clear expectations, and consistently following through 
• Manage multiple priorities while staying organized and responsive 

What We’re Looking For 

• 2+ years of experience with enterprise software, preferably in technical support, development, or a customer-facing technical role 
• Strong SQL skills, including the ability to write and troubleshoot complex queries 
• Ability to understand and work within relational data models 
• Proven ability to learn new technologies and systems quickly 
• Strong analytical and problem-solving skills 
• Experience managing multiple priorities in a fast-paced environment 
• Excellent written and verbal communication skills 
• Experience working directly with customers or stakeholders in a technical capacity 

Preferred: 

• Experience supporting healthcare financial or decision support applications (StrataJazz, Axiom, EPSi) 
• Familiarity with Salesforce or similar case management tools 
• Experience with Tableau or similar data visualization tools 
• Experience troubleshooting data pipelines, ETL processes, or reporting tools 

Work Style 

This is a highly autonomous role. While collaboration and guidance across our teams are always available and encouraged, you will be expected to independently investigate, diagnose, and resolve complex issues. The ideal candidate enjoys digging into challenging problems, working with data, and taking ownership of outcomes. 

Estimated Salary Range: $55,000-85,000
Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact:

The Senior Compliance Associate will work inside Strata’s Information Technology group and assist with all aspects of governance, risk, and compliance. This position works collaboratively to ensure Strata complies with industry regulations, client requirements, and best practices. This position serves as a subject matter expert in key certifications and regulatory frameworks, including state privacy laws, HIPAA, ISO 27001, and SSAE 18.

Key Responsibilities:

• Lead and coordinate HITRUST certification efforts, including audit readiness, evidence management, and external assessor coordination
• Support SOC 2 Type II compliance, including control testing, audit support, and ongoing control effectiveness monitoring
• Manage Disaster Recovery and Business Continuity programs, including planning, coordination, and execution of testing exercises
• Lead responses to customer security questionnaires (DDQs) and internal compliance requests, partnering cross-functionally to deliver accurate and timely information
• Drive remediation by managing corrective action plans (CAPs) and coordinating cross-functional efforts to closure
• Drive vendor risk management and security due diligence processes
• Maintain security documentation and support ongoing compliance initiatives, including AI governance and data practices in an AI-forward environment

 What we’re looking for:

• Bachelor’s degree or equivalent years of IT work experience
• Minimum 4+ years of experience with a concentration in IT Governance, Risk, and Compliance
• Experience achieving and maintaining HITRUST certification
• Experience with SOC Controls
• Excellent communication skills including the ability to communicate technical issues to users with little technical background/expertise
• Focus on Integrity and Reliability
• Self-motivated, proactive and able to manage multiple priorities
• Ability to work with audiences at all levels of the organization
• Mastered knowledge in:
  • Microsoft office suite
  • Technical writing
  • Internal/External auditing
• Preferred qualifications: CCSFP, CRISC, CISA

Estimated Salary Range: $70,000 - $94,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

As a Mid-Market Account Executive, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Those who challenge conventional wisdom & never settle for the status quo are strongly encouraged to apply! 
 
As a part of Gong's sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company growth journey, while navigating your own individual growth journey as well. Are you looking for the opportunity to make big waves & to perfect your craft of sales? We can't wait to meet you!

RESPONSIBILITIES

• Manage prospects from lead to close.
• Provide an exceptional customer experience.
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
• Cultivate lasting relationships with customers.
• Run and implement pilot program.
• Maintain weekly sales forecast and achieve quota quarterly.
  

QUALIFICATIONS 

• You are within a commutable distance of Chicago
• 3+ years of relevant closing experience in addition to outbound SDR/BDR experience.
• Previous SaaS and enterprise software experience, with clear examples of closing deals $50-$250K.
• Previous experience selling a platform solution.
• Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc).
• Excellent verbal and written communication skills.
• Experience selling to sales leaders is a plus.
• Creative, resourceful, detail-oriented, and well-organized.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.
  

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $160,000 - $210,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

How you’ll make an impact: 

Strata is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community. As a UX Researcher, you will work directly with our user experience team to help many of the nation’s leading hospitals, universities, and financial institutions make better decisions with their financial, operational, and strategic data so they can care for their communities. 

This UX Researcher role is all about working with Product Managers and UX Designers to solve complex problems by uncovering the needs and pain points of our users and turning insights into actionable solutions and product decisions. Some examples of how you’ll help: 

• Conduct generative and evaluative research to uncover user needs, behaviors, and motivations, guiding the product team through all stages of product development  

• Be the voice of the user in cross-functional team discussions, advocating for user needs while balancing business objectives and constraints 

• Help foster a user-centric culture by refining unclear questions into clear research opportunities, sharing insights across teams, and ensuring those insights help shape product decisions from discovery through launch 

To thrive in this role, you must: 

• Feel comfortable sharing your expertise, offering research advice in group settings, growing into a trusted research partner to your stakeholders and team members. 

• Fearlessly dig into existing research and new research you generate to understand our users’ needs 

• Contribute to problem discovery activities, with your design and product manager peers, while learning how to refine ambiguous questions into clearer goals. 

• Do all the research things: Create research plans, coordinate recruitment, talk to our users, share relevant insights with stakeholders, connect insights across studies and teams, with support from senior researchers. 

• Become an expert in our research repository and help maintain it so our product teams have a source of truth to influence their decisions. 

• Ask tough questions, identify assumptions, discuss new ideas, and remain open to opposing viewpoints 

• Actively contribute to the growth and development of the research function 

• Show initiative in end-to-end ownership of research studies, while seeking feedback and guidance from senior team members as you stretch into strategic work. 

A Day in the Life: 

• Brainstorm research questions with other research team members  

• Work with your product manager and design partners to uncover where there are gaps in knowledge that you can contribute to 

• Review findings and recommendations with your design partner 

• Geek out over the latest trends in research and actively share your learnings with the team to spark discussion 

• Guide your team through the pros and cons of your research plan and questions along with your decision-making process 

• Try and get the fastest time on the latest NYT Pips game and share in Slack with pride   

What we’re looking for: 

• Relevant research experience within an agile team; SaaS, finance, or healthcare experience highly preferred, with 2+ years of professional user research experience on product teams 

• Ability to navigate both clear and ambiguous problem spaces, selecting appropriate research methods and adapting approach based on project constraints  

• Ability to synthesize findings into clear, actionable insights and recommendations that inform product decisions  

• Strong organizational skills, with the ability to manage and prioritize work and independently drive research projects forward 

• A body of past work that showcases strong core research skills including generative research, evaluative research, analysis, and generating actionable insights 

• Experience incorporating quantitative data into research (e.g., product analytics, surveys, or behavioral metrics) to complement qualitative insights 

• Familiarity with product analytics tools (e.g., Pendo or similar) and an interest in leveraging usage data to inform research 

• Interest in incorporating AI tools into research workflows (e.g., synthesis, analysis, or operational efficiency), while maintaining research quality and rigor 

Estimated Salary Range: $80,000 - $100,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits. Strata is committed to fair and equitable compensation practices. Full-time roles are eligible for an annual bonus based on both individual and company performance. Find out more about Strata benefits here.

The Opportunity – Senior Counsel, Media Law

Chicago Public Media, Inc. (“CPM”) is looking for a Senior Counsel, Media Law, to join our public media organization. The Senior Counsel, Media Law, will support our award-winning journalists, editorial operations, marketing, events, membership and product teams at WBEZ and its affiliate, the Chicago Sun-Times. In addition, the role will support contract review, drafting and negotiation company-wide as well as compliance-related legal work. The Senior Counsel, Media Law, will report to the Chief Legal Officer of CPM and will work closely with other members of the law department, the organization’s Editor-in-Chief, executive and senior leadership teams.     

Key Responsibilities

The ideal candidate has a desire to connect Chicago to our fact-based and community-centered journalism. You’ll do this by supporting the organization through:

• Pre-publication Review: Review news articles, investigations, scripts, podcasts and footage prior to publication to identify and mitigate legal risks before publication.
• Access to information: Advise on requests for records under the federal Freedom of Information Act and state public records laws; work with journalists to respond to and prepare appeals from denials.
• Litigation: Manage First Amendment claims, defamation, invasion of privacy, copyright and trademark infringement matters, FOIA litigation, cases relating to court access.  Manage litigation counsel, assist with fact gathering and witness interviews, review pleadings.  Respond to subpoenas for documents. 
• Intellectual Property Management: Handle copyright and trademark issues and rights clearance and advise on and draft intellectual property, licensing, partnership, production and talent agreements.
• Contracts: Review, draft and negotiate contracts for clients across the company, including marketing, membership and event contracts, vendor and operational contracts and consulting agreements; create template agreements for future use.
• Regulatory Compliance and Privacy: Advise on FCC regulations for broadcasters and FTC rules for advertising; ensure privacy compliance by drafting strong privacy policies and terms of use for digital platforms; provide counseling on privacy matters.
• New Technology: Manage legal risks associated with new technologies, including artificial intelligence (“AI”), and assist with rollout of internal AI policies and use of AI in the newsroom.
• Journalist Safety: Offer support and advice on the legal rights and protections afforded to journalists in connection with newsgathering activities; assess and respond to threats lodged at journalists.
• Marketing, Events and Membership Support: Review communications, contests and giveaways, event contracts and rights clearances.
• Training: Develop and provide training to staff on best practices.
• Advice: Advise on day to day legal matters and provide substantive support for the rest of the legal team on an as-needed basis.

Required Skills and Experience

• Deep interest, knowledge and proficiency in media law
• 3+ years of media law experience, with experience working in-house in a media, internet, news or publishing company preferred
• The highest level of professionalism and sound judgment
• Problem-solving skills and excellent business judgment, comfortable providing advice to internal and external clients
• Resourceful and proactive, with a strong ability to balance legal risks with practical business needs
• Strong writing and communication skills 
• Strong attention to detail, passion for establishing clarity in the face of complexity and ambiguity, and bias to action
• Ability to collaborate and form relationships, gain credibility, and partner up and down a matrixed organization
• Ability to work well under pressure and manage multiple high priority projects and deadlines
• Demonstrated success of establishing client rapport and participating in an environment of continuous improvement
• An entrepreneurial spirit with high energy, enthusiasm and a strong work ethic

Education

• Graduation from an American Bar Association accredited law school with a Juris Doctor degree
• Admitted to practice in at least one jurisdiction in the United States, preferably Illinois

Compensation

The expected pay range for this position is $135,000 to $155,000 per ANNUM.

Chicago Public Media provides pay ranges representing its good faith estimate of what the organization reasonably expects to pay for a position.  The pay offered to a selected candidate will be determined based on factors such as (but not limited to the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographical location, and external market pay for comparable jobs.

The position is full-time with comprehensive benefits.  This role is based in Chicago and the Senior Counsel will be expected to work in-person at CPM’s office at Navy Pier in Chicago a minimum of two days per week and remotely when not in the office. Applicants must be eligible to work in the U.S.

The Opportunity – Senior Counsel, Media Law

Chicago Public Media, Inc. (“CPM”) is looking for a Senior Counsel, Media Law, to join our public media organization. The Senior Counsel, Media Law, will support our award-winning journalists, editorial operations, marketing, events, membership and product teams at WBEZ and its affiliate, the Chicago Sun-Times. In addition, the role will support contract review, drafting and negotiation company-wide as well as compliance-related legal work. The Senior Counsel, Media Law, will report to the Chief Legal Officer of CPM and will work closely with other members of the law department, the organization’s Editor-in-Chief, executive and senior leadership teams.     

Key Responsibilities

The ideal candidate has a desire to connect Chicago to our fact-based and community-centered journalism. You’ll do this by supporting the organization through:

• Pre-publication Review: Review news articles, investigations, scripts, podcasts and footage prior to publication to identify and mitigate legal risks before publication.
• Access to information: Advise on requests for records under the federal Freedom of Information Act and state public records laws; work with journalists to respond to and prepare appeals from denials.
• Litigation: Manage First Amendment claims, defamation, invasion of privacy, copyright and trademark infringement matters, FOIA litigation, cases relating to court access.  Manage litigation counsel, assist with fact gathering and witness interviews, review pleadings.  Respond to subpoenas for documents. 
• Intellectual Property Management: Handle copyright and trademark issues and rights clearance and advise on and draft intellectual property, licensing, partnership, production and talent agreements.
• Contracts: Review, draft and negotiate contracts for clients across the company, including marketing, membership and event contracts, vendor and operational contracts and consulting agreements; create template agreements for future use.
• Regulatory Compliance and Privacy: Advise on FCC regulations for broadcasters and FTC rules for advertising; ensure privacy compliance by drafting strong privacy policies and terms of use for digital platforms; provide counseling on privacy matters.
• New Technology: Manage legal risks associated with new technologies, including artificial intelligence (“AI”), and assist with rollout of internal AI policies and use of AI in the newsroom.
• Journalist Safety: Offer support and advice on the legal rights and protections afforded to journalists in connection with newsgathering activities; assess and respond to threats lodged at journalists.
• Marketing, Events and Membership Support: Review communications, contests and giveaways, event contracts and rights clearances.
• Training: Develop and provide training to staff on best practices.
• Advice: Advise on day to day legal matters and provide substantive support for the rest of the legal team on an as-needed basis.

Required Skills and Experience

• Deep interest, knowledge and proficiency in media law
• 3+ years of media law experience, with experience working in-house in a media, internet, news or publishing company preferred
• The highest level of professionalism and sound judgment
• Problem-solving skills and excellent business judgment, comfortable providing advice to internal and external clients
• Resourceful and proactive, with a strong ability to balance legal risks with practical business needs
• Strong writing and communication skills 
• Strong attention to detail, passion for establishing clarity in the face of complexity and ambiguity, and bias to action
• Ability to collaborate and form relationships, gain credibility, and partner up and down a matrixed organization
• Ability to work well under pressure and manage multiple high priority projects and deadlines
• Demonstrated success of establishing client rapport and participating in an environment of continuous improvement
• An entrepreneurial spirit with high energy, enthusiasm and a strong work ethic

Education

• Graduation from an American Bar Association accredited law school with a Juris Doctor degree
• Admitted to practice in at least one jurisdiction in the United States, preferably Illinois

Compensation

The expected pay range for this position is $135,000 to $155,000 per ANNUM.

Chicago Public Media provides pay ranges representing its good faith estimate of what the organization reasonably expects to pay for a position.  The pay offered to a selected candidate will be determined based on factors such as (but not limited to the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographical location, and external market pay for comparable jobs.

The position is full-time with comprehensive benefits.  This role is based in Chicago and the Senior Counsel will be expected to work in-person at CPM’s office at Navy Pier in Chicago a minimum of two days per week and remotely when not in the office. Applicants must be eligible to work in the U.S.

How you’ll make an impact 

As a Senior Consultant on our Decision Support Advisory Services team, you will serve as a trusted advisor to healthcare organizations, guiding the strategic design, configuration approach, and adoption of the Decision Support suite of our software, StrataJazz®. StrataJazz® Decision Support is rated #1 in KLAS and is known as the “gold standard” for understanding cost and margins across the healthcare industry. 

In this role, you will partner directly with key team members and executive stakeholders at some of the largest health systems in the world, helping them define business use cases, apply best practices, and maximize the value of StrataJazz®. 

The responsibilities of this role include: 

• Consult on the design, approach, and adoption of key components of the StrataJazz® Decision Support platform across multiple customers nationwide 

• Partner with customers to define business use cases and configuration recommendations, advising on cost accounting and analytics best practices aligned to organizational strategy 

• Analyze and interpret complex source data to inform critical design decisions and implementation direction 

• Collaborate with Strata’s Technical and Engineering teams to ensure customer needs and advisory recommendations are well understood and appropriately translated into delivery plans 

• Lead onsite and virtual customer stakeholder sessions focused on discovery, design guidance, decision-making, and enablement; including working sessions and targeted training 

• Communicate proactively with Strata team members, managers, project managers, and executives regarding risks, dependencies, and decision points throughout the project lifecycle; develop and recommend action plans to mitigate risk 

• Contribute to operational improvement and strategic growth initiatives to help Strata scale its Advisory Services offerings and continually improve customer outcomes 

• Work in an Agile environment, partnering closely with delivery teams while maintaining a focus on advisory guidance, value realization, and customer adoption 

What we’re looking for: 

• 5+ years of relevant professional experience working in the cost accounting decision support space 

• Experience advising on cost accounting, decision support, healthcare analytics, and/or healthcare operations 

• Advanced analytics capabilities, including hands-on experience querying relational databases using SQL (Snowflake preferred), with the ability to independently extract, analyze, and interpret data 

• Strong ability to communicate clearly and effectively with all levels of an organization regarding analytical insights, tradeoffs, change management, and adoption considerations 

• Proven experience leading customers through complex initiatives with an emphasis on strategic guidance, value delivery, timelines, and budget preferred 

• Willingness to travel within the US as needed to customer locations up to ~20% based on customer needs 

You’d really wow us if you have: 

• Healthcare consulting experience directly related to decision support or experience within a health system decision support team 

• Experience providing advisory guidance for the design or implementation of decision support or analytics software (not solely hands-on configuration) 
• Proficiency with analytics using SQL and Snowflake with experience translating insights through visualization dashboards such as Tableau and PowerBI 

Estimated Salary Range: $90,000 - $110,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact 

As a Software Implementation Consultant, you lead projects and work in partnership with our higher education customers to implement our exciting portfolio of performance management solutions, including Budgeting, Forecasting, Strategic Financial Planning, Tuition Revenue Planning, Commitments, Allocations and more. You will manage the day-to-day activities with customers across the distinct phases of the implementation process, including system design, configuration, training, and deployment. You will be part of a highly collaborative team of consultants with a wealth of higher education finance experience, working to translate business needs into demonstrable capabilities in the application and modify our products to align with specific customer requirements. 

In this role, you will: 

• Lead multidimensional software implementation projects and develop valuable customer relationships 

• Collaborate with customers at all levels (executive to end-user) to understand their business objectives and configure optimal software systems to fulfill these goals 

• Train customer finance leadership teams on our software and our recommended best practices 

• Train customer system administrators to maintain systems post-deployment and enhance end-user adoption 

• Provide advisory services to help customers optimize their use of our software products 

• Use your industry knowledge, experience and technical skills to design and build tools tailored to customer requirements 

What we’re looking for 

• Advanced knowledge and use of Microsoft Excel 

• 3-5 years of relevant experience in a finance role (e.g., Financial Analyst/Budget Analyst, Senior Financial Analyst/Senior Budget Analyst, Assistant Budget Director, College Operations Manager, etc.), preferably involved in the higher education budgeting process. Your experience may include the following, or similar, activities: 

• Engagement in annual process and workflows for operational budgeting, labor planning, and/or capital budgeting 

• Involvement in tuition or fee revenue planning, pre/post-award grants administration 

• Development of complex analyses such as program profitability, forecasting or similar, bringing together data from various sources 

• Monitoring budget to actuals activity and/or communicating financial positions to stakeholders who are not finance professionals 

• Experience with data input or outputs to your institution’s ERP system 

• Excellent attention to detail and organizational skills 

• Excellent communication and people skills 

• Ability to work on multiple tasks simultaneously and meet deadlines while providing quality results 

• Highly organized and analytical, with the ability to adapt and think creatively to solve problems 

• High energy, entrepreneurial mindset, and enthusiasm for being part of a growing vertical 

• A continuous improvement mindset and willingness to contribute ideas and share insights 

• Willingness to travel within the U.S. to customer locations up to 10–25% as needed 

You can wow us with  

• Additional years of experience in higher education finance and/or budgeting 

• Experience working within academic medical centers or schools of medicine 

• Familiarity building relational databases, or using an existing relational database to create reports or other analytic tools  

• Experience leading or working within a software implementation committee as a customer 

• Software implementation consulting experience  
• Experience in creating financial models, such as revenue projections, new program profitability forecasts or similar  

Estimated Salary Range: $80,000-108,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

The Graphic Design & Marketing Intern will work with CPM’s Marketing team to gain experience with branding, designing creative concepts and marketing strategies for radio shows, podcasts, events and more. By the end of the internship the Graphic Design & Marketing Intern will have experience with working with the Creative Manager on branding, executing marketing campaigns and assist in the creation of creative campaigns from concept to execution including but not limited to templating, layout design, social media asset creation, print, digital, video and physical assets. 

The Graphic Design & Marketing Internship will be a 6 month long program at 24 hours/week. The rate of pay is $20/hour.  We are located at Navy Pier in Chicago, Illinois. All interns MUST be able to work from our office and studios at Navy Pier in Chicago.  

Chicago Public Media interns gain hands-on experience while working alongside some of the best talent in the business. Our hope is that — after receiving a solid foundation at Chicago Public Media — our interns continue to contribute to this industry.

Link to our podcasts & shows: https://www.wbez.org/shows
Link to CST website: https://chicago.suntimes.com/ 

Basic Qualifications

• Diligent, detail-oriented, and able to follow direction well
• Passionate in news, public media/publishing/ journalism
• Proficiency with Adobe CC applications such as PhotoShop, InDesign, Illustrator After Effects,  and or Premiere Pro.
• Figma
• Creating animated gifs
• Experience with Google Workspace
• Canva or other design platforms such as Procreate
• Creativity
• Organized
• A design portfolio or work samples is required 

Preferred Qualifications

• Experience in typography, graphic design, and layout (school work counts)
• Adobe After Effects
• Experience with A/B testing in design decisions
• Experience with social media platforms: Facebook, Twitter, YouTube, Instagram
• Branding experience
• Managing multiple projects
• Video editing
• Social media 

Education

College seniors or recently graduated from graphic design, visual communications, or radio/film/television. What we are looking for our candidates to display in their resumes, cover letters and interview conversations:

•       Knowledge about Chicago Public Media and our mission of serving the community
•       Strong interest in learning and contributing to our mission
•       Curiosity and the willingness to learn
•       Understanding of the value of bringing together diverse perspectives
•       Why Chicago Public Media is part of your career planning in journalism and media
•       Specific skills you want to learn during the internship

REQUIRED:  links to a portfolio of samples; audio, video, or multimedia packages; or other completed work that may be relevant to this opening

Applications with resumes must include cover letters; use the cover letter to share any links to previous work and/or include any job-related criteria not on your resume.

The deadline is Friday June 5, 2026. 

Accepted applicants will be required to be available for onboarding and training hours in Chicago during the work week of July 14, 2025.

The essential functions described above are not all-inclusive and may change periodically to meet the needs of Chicago Public Media (CPM). The information contained in this job description is not intended to create any contractual or other legal commitment. Chicago Public Media may change the content or format of this job at any time in its sole and exclusive discretion without notice.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Staff Engineer - Financial Products

In this role, you will be a technical leader and trusted advisor, shaping the architecture, design, and execution of critical systems that power Adyen’s global financial products. You’ll work closely with engineering teams, product partners, and cross-functional stakeholders to solve complex technical challenges, drive technical excellence, and ensure our solutions scale with the needs of our global business. Your expertise will guide the direction of our technology stack, influence best practices, and help set the technical vision for the organization.

You thrive in a fast-paced, global environment and are passionate about building robust, scalable systems that deliver real value to Adyen’s customers. You’re not afraid to challenge the status quo, advocate for innovation, and mentor others to raise the bar across the engineering organization. This is a pivotal moment to shape the future of Financial Products at Adyen, and your impact will be felt across the company and beyond.

What you'll do

• Scale and expand our foundation that supports the needs of all Adyen products;
• Provide architectural and design leadership to build a strong foundation for our Financial Products offering;
• Design and build new rails as Adyen expands their financial products;
• Mentor engineers to uphold high standards of and technical excellence;
• Drive a culture of continuous innovation by challenging the status quo and introducing transformative ideas.
  
  

Who you are

• Must have:
• 2+ years of experience in the financial industry, preferably in the banking or fintech sector;
• 10+ years of hands-on development experience in a modern engineering environment;
• Technical leadership experience, including mentoring engineers and leading an engineering strategy;
• Hands-on experience designing and building large scale distributed systems;
• Strong background and hands-on experience coding with Java;
• Platform mindset. Able to generalize complex processes and create simple and flexible services to support multiple products;
• Proactive relationship-builder with strong communication skills and the ability to work closely with diverse stakeholders across cultures;
• Self-starter who can identify problems and figure out solutions

This role's annual base salary range is $235k–$317k, plus RSUs. To learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.

How you’ll make an impact: 

As a Senior Salesforce & NetSuite Administrator, you’ll play a vital role at Strata. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce and NetSuite environments - gathering requirements and feedback, designing scalable, long term, best practice solutions while using the latest technologies.  

We are looking for someone with a deep understanding of Salesforce, NetSuite and back-office applications, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. The Senior Salesforce & NetSuite Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a project. This role collaborates with Finance, Accounting, Services, and Growth. 

Responsibilities of this role include: 

Implementation & Integration 

• Build new and maintain integrated applications with Salesforce and NetSuite, embedded applications, as well as some related tools not integrated with Salesforce or NetSuite (e.g. standalone back-office applications). 

• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.  

• NetSuite configuration changes, including (but not limited to): roles, page layouts, approvals, workflows, SuiteScript, SuiteFlow, SuiteAnalytics Connect, saved searches, dashboards, and reports. 

• Respond to issues, change requests, including the management of system upgrades, releases, and change control processes. 

• Gather business requirements and write system documentation and knowledge articles. 

• Train users on system functionality and new features. 

Workflow Automation & Process Optimization 

• Serve as primary NetSuite system owner and subject matter expert 

• Contribute subject matter expertise as a key part of the Salesforce administrator team 

• Deep understanding of finance processes and controls in a SaaS/software business model.  

• Proficiency with ERP and CRM systems (e.g., NetSuite, Oracle, SAP, Salesforce), procurement tools, and process improvement methodologies. 

• Identify and implement improvements to streamline processes, such as IT support during month-end and year-end close processes 

• Maintain and optimize system configurations across financials, AR/AP, revenue recognition, order management and procurement 

• Optimize applications in consideration of latest technologies and address technical debt, to maintain efficient and up to date system architecture 

• Assist in the implementation of security practices by monitoring login and user activity, auditing fields, profile & role access, security permissions and de-activating unneeded user accounts. 

• Complete regular internal audits of system. 

What we’re looking for: 

• 5+ years’ experience with Salesforce.com & NetSuite required 

• 3+ years’ experience with at least two of the following: Experience Cloud, Service Cloud, Sales Cloud 

• Salesforce Administrator & NetSuite SuiteFoundation Certification required 

• Salesforce Advanced Administrator, Salesforce Platform App Builder, NetSuite Certified Administrator, NetSuite Certified ERP Consultant preferred 

• Experience working with multiple departments (Finance, Operations, Services, Sales, IT) 

• Background in finance, accounting, or revenue operations, ideally in SaaS software environments 

• Knowledge of Salesforce Flow and NetSuite Workflow 

• Proven ability to examine processes, identify and implement efficiencies 

• Comfortable with setting up new integrations, managing and consolidating existing ones 

• Preferred experience in: Avalara, Coupa, Concur, FloQast, Marketo 

• Experience in the following a plus: SalesLoft, ZoomInfo, Smartsheet, Pendo, Gong 

• Excellent collaboration, interpersonal, and communication skills 

• Good analytical and problem-solving skills 

• Experience using Agile and Scrum methodologies preferred 

Estimated Salary Range: $90,000-110,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

We are seeking an experienced Senior Manager to spearhead critical finance transformation initiatives across WPP's global network, driving strategic change at group, agency, and shared service center levels. Reporting to the Global Finance Transformation Program Director, this is a high-impact, high-visibility opportunity where you will leverage deep functional expertise and advanced leadership skills to shape the future of our finance function, delivering significant operational efficiencies and strategic business value. We are looking for someone who can not only navigate intricate global organizational structures but also strategically define, architect, and deliver innovative solutions to enterprise-level finance challenges. You must be able to translate complex business problems into actionable, sustainable transformation programs, influencing at the C-suite and Board levels.

Key Responsibilities: 

The Senior Manager, Finance Transformation will play a pivotal role in shaping the future of WPP's global finance function. You will lead and drive significant, large-scale transformation initiatives, operating with a high degree of autonomy and strategic influence. Your core responsibilities will include:

• Strategic Program Leadership: Lead and strategically drive complex, multi-year global finance transformation programs and initiatives across group, agency, and shared service center levels, moving beyond support to direct ownership and delivery.
• Executive Strategy & Communication: Proactively identify strategic priorities, develop comprehensive solutions, and design compelling content for direct presentation to C-Suite, Board-level stakeholders, and global partners, significantly influencing strategic direction and investment decisions.
• End-to-End Execution Management: Design, lead, and oversee the end-to-end execution of multiple concurrent, large-scale transformation workstreams, ensuring the successful delivery of critical milestones, managing interdependencies, and navigating complex stakeholder landscapes and tight timelines with a focus on enterprise-wide impact.
• Governance & Risk Oversight: Provide strategic oversight and direction to the PMO function, ensuring robust program governance, informed agenda setting for executive forums, and the proactive identification and mitigation of enterprise-level risks across the entire transformation portfolio.
• Executive Advisory: Serve as a primary strategic advisor to the Global Finance Transformation Program Director and other senior executives, providing expert counsel, proactive risk management, and strategic insights across the entire transformation portfolio, often acting as a delegated authority on key decisions.
• Team & Culture Development: Actively shape team culture, fostering a high-performance and innovative environment, and champion best practices across the organization.
• Talent Development: Formally mentor, develop, and lead a team of finance transformation professionals, fostering their growth, career progression, and building high-performing project teams capable of delivering complex initiatives.
• Innovation & Best Practices: Proactively identify, evaluate, and champion the adoption of emerging trends, technologies (e.g., AI, GenAI, RPA, advanced analytics), and leading practices in finance to drive competitive advantage, operational efficiency, and innovation across WPP.
• Consulting & Change Enablement: Leverage extensive business consulting acumen and a proven track record of driving significant, sustainable change within highly complex, global matrix organizations, often managing initiatives that span multiple operating companies and geographies.
• Strategic Workshop Facilitation: Design and facilitate highly impactful, executive-level workshops across diverse global agency stakeholders, driving consensus on strategic direction, critical decisions, and complex problem resolution.
• Advanced Governance & Reporting: Establish and lead comprehensive program governance frameworks for multi-faceted transformation initiatives, ensuring robust decision-making, transparent communication to Board and C-suite, and compelling strategic storytelling that aligns diverse stakeholders globally.
• Executive Stakeholder Management: Proactively cultivate and manage strategic relationships with C-suite executives, global agency leaders, and critical external partners, influencing outcomes, building coalitions for significant change initiatives, and navigating complex political landscapes to ensure program success.

Desired Skills & Experiences:

We want someone who can not only identify strategic opportunities but also architect and implement complex solutions that drive tangible business value. You will provide strategic counsel to executive business partners, identifying and championing opportunities for step-change improvements across the finance function. You must be able to influence strategic priorities, facilitate consensus among diverse global stakeholders, and verify that transformation objectives are met with sustained impact. We value visionary leadership, unparalleled insight, strategic flexibility, and impeccable business judgment. You must be an exceptional communicator who can distill highly complex strategies into compelling, concise narratives for Board and C-Suite audiences. You must also be a masterful program leader capable of orchestrating multi-faceted, global transformation initiatives from inception to successful completion, managing extensive resources and navigating significant complexity. You will be a person who anticipates enterprise-level challenges and proactively devises strategic solutions, driving change independently and through high-performing global teams. You will have the ability to cultivate and sustain strategic relationships with C-suite executives and critical global partners, demonstrating a proactive, hands-on leadership style and the resilience required to deliver in a fast-paced, high-stakes environment.

Experience & Transformation Acumen:

• 10+ years of progressive experience in finance transformation, management consulting (focused on finance), or a related strategic finance role, with a significant portion (5+ years) leading complex, large-scale, global transformation programs.
• Proven experience driving significant, sustainable change within highly complex, global matrix organizations.
• Mastery of advanced finance transformation concepts and methodologies, including target operating model design and implementation, global shared services/GBS strategy and execution, and end-to-end process re-engineering.
• Demonstrated experience improving finance processes and systems, including standardising and simplifying end to end processes in alignment with ERP design, identifying automation opportunities (RPA/AI), and driving scalable, technology enabled process improvements globally.

Leadership & Executive Presence:

• Highly influential and visionary leader with an engaging, inspiring, and persuasive communication style, capable of mobilizing diverse global teams and senior stakeholders.
• Demonstrated executive presence, gravitas, and a proven ability to challenge conventional thinking, influence strategic decisions, and drive consensus at the highest organizational levels (Board, C-Suite, Global Leadership).
• Exemplary track record of building and nurturing strategic relationships with C-suite executives, global business unit leaders, and external partners; adept at navigating complex organizational dynamics.
• Demonstrated mastery in adapting leadership style and communication strategies to effectively engage, influence, and motivate a diverse global audience, from technical teams to Board members.

Strategic Planning & Execution:

• Exceptional strategic planning and execution capabilities, thriving in highly ambiguous, rapidly evolving, and high-pressure environments. Ability to define strategic direction, prioritize ruthlessly across a complex portfolio, and drive execution with minimal oversight.
• Superior program and portfolio management expertise for global, complex initiatives, including governance, risk management, and interdependency mapping.
• Unwavering commitment to delivering transformative business outcomes and resolving complex, high-impact challenges with innovative, scalable, and sustainable solutions.
• Self-starter with a proactive, outcome-oriented mindset and the flexibility to navigate continuous, complex change.

Analytical & Technical Proficiency:

• Deep analytical and problem-solving skills to architect innovative solutions to enterprise-level finance challenges.
• Advanced proficiency in strategic planning tools, data visualization, and financial modeling.

Communication Skills:

• Exceptional executive-level communication and presentation skills, capable of distilling highly complex strategies and detailed program updates into compelling, concise narratives for Board and C-Suite audiences.
• Superior executive-level written and oral communication skills, capable of articulating complex strategic visions and detailed program updates with clarity, precision, and measurable impact.

Education & Certifications:

• Professional finance qualification (ACA, ACCA, CIMA, CPA/CA or equivalent) — required.
• Bachelor’s degree in finance, Accounting, Business Administration, or related field; MBA desirable
• Project or change management certifications (e.g., PMP, Lean Six Sigma, Prosci) — preferred but not essential.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid

How you’ll make an impact: 

As a Consultant on our Healthcare Revenue Analytics team, you will partner with health system finance and revenue cycle leaders to improve net revenue performance through payor contract modeling, pricing strategy, and reimbursement analysis.  You will leverage StrataJazz® as a tool to implement these strategies and drive measurable financial impact.  The StrataJazz® Decision Support suite is rated #1 in KLAS and is known as the “gold standard” for understanding financial outcomes. You will partner directly with and provide guidance to key team members and executive stakeholders at the largest health systems in the world.  

This role is intended for professionals with hands-on experience in healthcare revenue cycle, payor contracting, or reimbursement.  This role is not a pure data, reporting, or IT role.  Success in this position requires a deep understanding of healthcare reimbursement and revenue cycle operations. 

The responsibilities of this role include:   

• Partner with customers to design and implement payor contract strategies through modeling reimbursement terms, evaluating financial impact, and optimizing net revenue performance 

• Model financial impact of payor/provider contract terms, reimbursement changes, and strategic scenarios to support decision-making 

• Advise clients on best practices in revenue cycle performance, chargemaster strategy, and market positioning 

• Lead design sessions with customers to define user requirements, configure payor contract models, and validate results 

• Using the StrataJazz® software reporting capabilities, build reports, review net revenue results at the payor and claim level, and ensure accuracy of payor models 

• Review and analyze customer chargemaster details to provide advisement for trends and market comparisons 

• Collaborate with Strata's internal teams to continuously improve product capabilities and customer outcomes 

• Lead onsite and web-based customer training to ensure customers understand specific features and functions related to StrataJazz® 

• Communicate proactively with Strata team members, managers, project managers, and executives on issues and risks that may arise during customer engagements. Proactively develop and execute action plans to mitigate risks and ensure successful project completion 

• Meaningfully contribute to operational improvement and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to customers 

What we’re looking for: 

• Experience in healthcare revenue cycle, reimbursement, or payor contracting 

• Understanding of: 

• Payor/provider contract modeling 

• Payor negotiations 

• Medicare and/or Medicaid reimbursement 

• Clinical coding terminology 

• Chargemaster management 

• Experience leading clients through complex projects with a focus on timeline and budget 

• Strong problem-solving skills with the ability to translate data into business insights 

• Ability to communicate clearly with both technical and non-technical audiences, including executive leadership 

• Advanced Excel skills (i.e. Pivot Tables, VLOOKUPs, IF Statements) 

• Willingness to travel within the US as needed to customer locations up to 20–35%. 

You’ll Really Wow Us:  

• Experience with creating “what-if” scenarios and building reports and dashboards 

• Experience implementing and configuring software  

• Exposure to data tools (e.g. SQL) is helpful but not required; this role is not a technical development position 

Estimated Salary Range: $70,000 - $90,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact: 

As a Senior Consultant on our Healthcare Revenue Analytics team, you will partner with health system finance and revenue cycle leaders to improve net revenue performance through payor contract modeling, pricing strategy, and reimbursement analysis. You will leverage StrataJazz® as a tool to implement these strategies and drive measurable financial impact.  The StrataJazz® Decision Support suite is rated #1 in KLAS and is known as the “gold standard” for understanding financial outcomes. You will partner directly with and provide guidance to key team members and executive stakeholders at the largest health systems in the world.   

This role is intended for senior-level professionals with hands-on experience in healthcare revenue cycle, payor contracting, or reimbursement.  This role is not a pure data, reporting, or IT role.  Success in this position requires a deep understanding of healthcare reimbursement and revenue cycle operations. 

The responsibilities of this role include:  

• Partner with customers to design and implement payor contract strategies through modeling reimbursement terms, evaluating financial impact, and optimizing net revenue performance 

• Model financial impact of payor/provider contract terms, reimbursement changes, and strategic scenarios to support decision-making 

• Advise clients on best practices in revenue cycle performance, chargemaster strategy, and market positioning 

• Lead design sessions with customers to define user requirements, configure payor contract models, and validate results 

• Using the StrataJazz® software reporting capabilities, build reports, review net revenue results at the payor and claim level, and ensure accuracy of payor models 

• Review and analyze customer chargemaster details to provide advisement for trends and market comparisons 

• Collaborate with Strata's internal teams to continuously improve product capabilities and customer outcomes 

• Lead onsite and web-based customer training to ensure customers understand specific features and functions related to StrataJazz® 

• Communicate proactively with Strata team members, managers, project managers, and executives on issues and risks that may arise during customer engagements. Proactively develop and execute action plans to mitigate risks and ensure successful project completion 

• Meaningfully contribute to operational improvement and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to customers 

What we’re looking for: 

• 3+ years of experience in healthcare revenue cycle, reimbursement, or payor contracting 

• Strong understanding of: 

• Payor/provider contract modeling 

• Payor negotiations 

• Medicare and/or Medicaid reimbursement 

• Clinical coding terminology 

• Chargemaster management 

• Experience leading clients through complex projects with a focus on timeline and budget 

• Strong problem-solving skills with the ability to translate data into business insights 

• Ability to communicate clearly with both technical and non-technical audiences, including executive leadership 

• Advanced Excel skills (i.e. Pivot Tables, VLOOKUPs, IF Statements) 

• Willingness to travel within the US as needed to customer locations up to 20–35%. 

You'll Really Wow Us: 

• Experience with creating “what-if” scenarios and building reports and dashboards 

• Experience implementing and configuring software  

• Exposure to data tools (e.g. SQL) is helpful but not required; this role is not a technical development position 

Estimated Salary Range: $90,000-110,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

THE OPPORTUNITY

The night assistant news editor is responsible for running the Sun-Times’ news coverage in the evenings. The editor will oversee the work of General Assignment reporters on the News Desk by assigning them stories, guiding their reporting and editing their news copy for print and online to ensure it meets our standards of excellence. The editor will work Tuesday through Saturday nights.

RESPONSIBILITIES

• Editing stories in a fast-paced environment for publication online and in print.
• Coordinating coverage with our topic desks, in some cases making sure a story of interest is assigned, or making reporters available to work with other teams.
• Staying on top of breaking news stories and monitoring coverage by other media to evaluate for potential Sun-Times coverage. Regularly reviewing social media, email inboxes and elsewhere for story ideas, possible sources and other communications.
• Working with our audience team to make sure stories get their maximum readership with strong headlines, internal and related links and other SEO-friendly tactics.
• Communicating with the print production desk to ensure all stories are moved for print in a timely manner.
• Keeping in touch with audio editors at WBEZ to keep up with planned coverage, look for opportunities for collaboration, share sources and cross-post stories.
• Having a sharp eye for spotting typos and holes in news stories.
• Assisting with the supervisory duties of the wire desk, including maintaining our databases and training general assignment reporters and part-time staff.
• Showing mastery of English grammar and AP style and our internal style guide.

QUALIFICATIONS

• 2+ years of experience as a News Editor.  
• Ability to work an evening and weekend schedule (Tuesday - Saturday).
• Outstanding news judgment and experience leading journalists to produce work of distinction and community impact. 
• Demonstrated passion for leading creative daily news coverage. 
• Ability to conceptualize and edit news stories for content, accuracy, pacing, ideas, narrative and voice. 
• Fluency and enthusiasm for multiplatform journalism. 
• Deep commitment to the highest standards of journalistic ethics and the mission of public media. 
• Ability to articulate your own ideas precisely and concisely – and to cultivate the strong ideas that come from other editors and reporters.
• Strong relationship builder and naturally collaborative leader. Experience leading and inspiring diverse, inclusive teams to excellence.
• Knowledge of the Chicago region’s rich diversity of stories, sectors and communities is very helpful. 

EDUCATION

 Bachelor’s degree in journalism, communications, humanities or related field

COMPENSATION

The expected pay range for this position is $77,214 to $85,000 per ANNUM.

Chicago Public Media provides pay ranges representing its good faith estimate of what the organization reasonably expects to pay for a position.  The pay offered to a selected candidate will be determined based on factors such as (but not limited to the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographical location, and external market pay for comparable jobs.

THE OPPORTUNITY

The night assistant news editor is responsible for running the Sun-Times’ news coverage in the evenings. The editor will oversee the work of General Assignment reporters on the News Desk by assigning them stories, guiding their reporting and editing their news copy for print and online to ensure it meets our standards of excellence. The editor will work Tuesday through Saturday nights.

RESPONSIBILITIES

• Editing stories in a fast-paced environment for publication online and in print.
• Coordinating coverage with our topic desks, in some cases making sure a story of interest is assigned, or making reporters available to work with other teams.
• Staying on top of breaking news stories and monitoring coverage by other media to evaluate for potential Sun-Times coverage. Regularly reviewing social media, email inboxes and elsewhere for story ideas, possible sources and other communications.
• Working with our audience team to make sure stories get their maximum readership with strong headlines, internal and related links and other SEO-friendly tactics.
• Communicating with the print production desk to ensure all stories are moved for print in a timely manner.
• Keeping in touch with audio editors at WBEZ to keep up with planned coverage, look for opportunities for collaboration, share sources and cross-post stories.
• Having a sharp eye for spotting typos and holes in news stories.
• Assisting with the supervisory duties of the wire desk, including maintaining our databases and training general assignment reporters and part-time staff.
• Showing mastery of English grammar and AP style and our internal style guide.

QUALIFICATIONS

• 2+ years of experience as a News Editor.  
• Ability to work an evening and weekend schedule (Tuesday - Saturday).
• Outstanding news judgment and experience leading journalists to produce work of distinction and community impact. 
• Demonstrated passion for leading creative daily news coverage. 
• Ability to conceptualize and edit news stories for content, accuracy, pacing, ideas, narrative and voice. 
• Fluency and enthusiasm for multiplatform journalism. 
• Deep commitment to the highest standards of journalistic ethics and the mission of public media. 
• Ability to articulate your own ideas precisely and concisely – and to cultivate the strong ideas that come from other editors and reporters.
• Strong relationship builder and naturally collaborative leader. Experience leading and inspiring diverse, inclusive teams to excellence.
• Knowledge of the Chicago region’s rich diversity of stories, sectors and communities is very helpful. 

EDUCATION

 Bachelor’s degree in journalism, communications, humanities or related field

COMPENSATION

The expected pay range for this position is $77,214 to $85,000 per ANNUM.

Chicago Public Media provides pay ranges representing its good faith estimate of what the organization reasonably expects to pay for a position.  The pay offered to a selected candidate will be determined based on factors such as (but not limited to the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographical location, and external market pay for comparable jobs.

How you’ll make an impact: 

As a Consultant on the Staff Augmentation team, you will partner with healthcare customers as an extension of their internal teams to administer and optimize their Strata Decision Support solutions. In this role, you will manage day-to-day system administration, support ongoing maintenance and enhancements, and drive adoption initiatives to ensure cost accounting solutions remain effective, scalable, and aligned to evolving operational and strategic needs. Through close collaboration with customer stakeholders, you will help organizations maximize the value of their Strata investment. 

In each of the responsibilities below, you will have the support and guidance from a senior team member to ensure team member development and customer success. 

• Perform the solution administrator functions including data reconciliation, cost model configuration/auditing and reporting within the Decision Support solution with high quality and high customer satisfaction following the service protocols that have been established.   
• Partner with the customer and sr. team members to identify, communicate and implement DS enhancement items to increase cost accuracy and/or cost model efficiency projects.   

• Serve as a DS and cost accounting subject matter expert to customer answering ad-hoc questions around system results as well as industry best practices.   

• Contributes to team internal initiatives improving customer and team satisfaction.   

• Serve as a passionate advocate for the Strata product suite.   

What we’re looking for: 

• 3+ years of healthcare industry experience finance, operations, or analytics or cost accounting.  

• Strong time management skills with the ability to manage multiple customer projects at one time. 

• Excellent communication and listening skills, with the ability to think quickly and deliver consultative responses.   

• Collaborative working style to partner with customer finance teams. 

• Growth mindset to continuously improve program and customer satisfaction.  

• Eagerness to learn and grow within healthcare finance and decision support 

• Advanced written and verbal communication with the ability to interact effectively with a wide variety of internal and external stakeholders 

• Advanced skills Microsoft Excel and Power Point 

• Preferred exposure to SQL 

• Willingness to travel within the US as needed to customer locations (limited) 

 How You’ll Make an Impact  

As a Senior Application & Technical Support Specialist supporting our Axiom Financial Institutions (FI) solutions, you will provide application guidance and technical support to customers across financial planning, forecasting, and reporting workflows.  
  
You will partner directly with finance and operations stakeholders to resolve complex system and data challenges, ensuring their Axiom solutions are operating effectively and delivering accurate, reliable insights. In this role, you will combine strong financial systems knowledge with advanced troubleshooting skills to support customer success, drive issue resolution, and contribute to continuous improvement.  

Key Responsibilities 

• Financial Systems Expertise – Demonstrate strong knowledge of Axiom FI modules and financial planning processes, including budgeting, forecasting, and reporting, to effectively support customer needs.   

• Advanced Issue Troubleshooting & Resolution - Investigate and resolve complex and escalated customer issues related to data, calculations, integrations, and system performance. Perform root cause analysis and implement sustainable solutions.   

• Customer Communication & Ownership - Own customer communication from initial contact through resolution. Provide clear guidance, set expectations, and ensure a high-quality customer experience.   

• Stakeholder Partnership - Build relationships with customer stakeholders, including senior finance and operations leaders, to understand business needs and support effective system usage.   

• Data Analysis & Problem Solving - Analyze financial data, models, and system outputs to identify discrepancies, validate results, and recommend solutions aligned with business objectives.   

• Cross-Functional Collaboration - Partner with Product, Engineering, and DevOps teams to escalate and resolve issues, while providing feedback to improve product functionality and customer experience.   

• Knowledge Sharing & Mentorship - Share expertise with team members, contribute to documentation, and help elevate team capabilities through guidance and best practices.   

• Continuous Improvement - Identify trends in customer issues and recommend improvements to processes, configurations, and system usage.   

• Operational Excellence - Effectively prioritize and manage multiple cases, ensuring timely resolution within SLAs and accurate documentation of all interactions.  

Qualifications 

• 4–6+ years of experience working at a bank or credit union in financial operations or financial systems support  

• Experience supporting financial planning, budgeting, or reporting systems 

• Strong understanding of budgeting, forecasting, and variance analysis 

• Proven ability to troubleshoot complex technical and data-related issues 

• Strong analytical and problem-solving skills 

• Excellent written and verbal communication skills 

• Ability to manage multiple priorities in a fast-paced environment 

• You’ll Really Wow Us If You Have 

• Experience supporting financial institutions (banking, credit unions, or fintech) 

• Experience using Axiom, Stratajazz, or EPSI solutions 
  Familiarity with SQL or data structures 

• Advanced Excel skills 

• Experience with Salesforce or case management tools 
• Customer-facing support or consulting experience 

Estimated Salary Range: $75,000-90,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

Our Team 

As a Software Engineer, you will work on many different areas of our application with other passionate engineers that have a broad range of experience in full stack development. Operating with a two-week sprint, our Agile scrum teams are outfitted with a dedicated Product Owner, Scrum Master and 5-7 developers. In your first month you will go through onboarding, begin developing production code and join in on pull-request reviews. 

Our Software 

You will be developing our core software solution which is used by over half of the nation’s leading healthcare providers. Our technology helps our clients leverage their financial, operational, and clinical data to drive their mission of providing world-class care, while improving their financial health. 

Our tech stack is a mix of C# .NET code and a microservice C#/microapp (React) strategy hosted in AWS, and constantly evolving CI/CD best practices. 

Our Job 

Software Engineer IIs at Strata require little direct guidance but love to collaborate and share ideas. This position requires expertise on the .NET platform and a desire to overcome technical challenges and continue learning and growing personal skill sets. 

You should be familiar with: 

• C# .NET (4/Core/6) 

• SQL 

• Source Control System 

• Unit and Integration testing 

Ideally you’ve worked with: 

• Javascript/React, HTML, CSS 

• Snowflake/Postgres/MSSQL 

• AWS Technologies (SQS/SNS/S3/Lambda) 

• Docker 

Estimated Salary Range: $84,000-100,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact: 

As a Software Implementation Consultant on our Decision Support (DS) team, you will be an expert at implementing the Decision Support suite of our software, StrataJazz®. Decision Support is rated #1 in KLAS and is known as the “gold standard” for understanding cost and margins. You will partner directly with and provide guidance to key team members and executive stakeholders at the largest health systems in the world. The responsibilities of this role include: 

• Implement significant components of StrataJazz®, specific to Cost Accounting, Service Line Margin Analytics, and Episode Analytics at multiple customers across the country. 
• Implementation includes configuring the user requirements, validating functionality, building reports, developing workflows, and testing key features of the software while delivering the project on time and on budget. 
• Articulate an understanding of healthcare finance as it relates to customer needs. 
• Communicate proactively with Strata team members, managers, project managers, and executives on issues and risks that may arise during the project life cycle. Develop and execute action plans to mitigate risks proactively. 
• Exhibit strong consultative communication skills resulting in success in driving customer engagement. 
• Lead customer meetings and trainings to ensure customers understand specific features and functions related to StrataJazz®. 
• Meaningfully contribute to operational improvement and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to customers. 
• Provide feedback to the product development team regarding enhancement requests, defects, and other issues. 
• Work in an Agile environment and learn one of the most widely used and effective methodologies for building and implementing high quality, feature-rich software. 

What we’re looking for: 

• • 2-3 years experience independently leading customers through complex projects with a focus on timeline and budget.
  • 2-3 years experience implementing and configuring software.
  • Ability to communicate with all levels of an organization in a clear and articulate way.
  • Advanced Excel skills (i.e. Pivot Tables, VLOOKUPs, IF Statements).
  • Willingness to travel within the US as needed to customer locations up to 20-35%

You'll really wow us if you have: 

• Experience in cost accounting and healthcare finance
• Experience in healthcare consulting directly related to Decision Support
• Experience using SQL or relational database concepts
• Experience using StrataJazz

Estimated Salary Range: $70,000- $90,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.