As our Payroll Manager, you will own payroll end-to-end, ensuring every team member is paid accurately and on time, while also stepping into the broader world of accounting, payroll tax compliance, and financial operations.  This is a role for someone who enjoys both precision and variety.  Someone who is just as comfortable reconciling payroll accounts as they are jumping in to support adjacent finance needs.  You will bring the experience to spot issues before they become problems and the mindset to continuously improve how things get done. 

This role is ideal for someone who has been doing this for a while, knows their craft, and is ready to apply that expertise in a collaborative, growth-mindset environment. 

How you’ll make an impact: 

You will be our go-to expert for payroll, while also playing a key role across the Finance & Accounting team: 

• Own the full-cycle payroll process, ensuring accuracy, timeliness, and compliance 

• Serve as the internal subject matter expert on payroll and partner with our payroll provider (UKGPro) to manage processing, adjustments and issue resolution 

• Lead payroll-related reconciliations, journal entries, and reporting activities 

• Support payroll tax compliance, including multi-state registrations, filings, and issue resolution with agencies 

• Collaborate closely with People Operations to ensure employee data is accurate and flows cleanly through payroll 

• Support commission payment preparation and validation 

• Play an active role in month-end close activities, especially where payroll and accruals intersect 

• Contribute to broader accounting and operational needs, including corporate credit card administration, expense-related processes, and other operational accounting needs 

• Identify opportunities to improve and automate payroll processes, controls, and systems…and help implement them 
• Collaborate with FP&A to produce accurate payroll forecasts and provide monthly variance analysis between forecast and actual payroll expenses 

What we’re looking for: 

• 8+ years of experience in payroll, with strong exposure to accounting or general ledger work 

• Strong working knowledge of payroll tax compliance, including multi-state complexity 

• Comfort with reconciliations, journal entries, controls, and financial reporting 

• A proactive, problem-solving mindset with a healthy skepticism (if something looks off, you investigate) 

• A collaborative approach and comfortable operating in a hands-on, team-oriented environment where priorities can flex 

• Clear communication skills and a customer-service mindset supporting internal teams 

• Experience with UKGPro strongly preferred 
• Certified Payroll Professional (CPP) designation preferred 

Estimated Salary Range: $110,000-125,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

Technical Architect 

How you’ll make an impact 
As a Technical Architect, you’ll serve as a trusted technical advisor and subject matter expert for StrataJazz® implementations and optimizations. You’ll collaborate closely with Product Management, Applications & Technical Support, and client-facing teams to ensure our solutions are implemented efficiently, accurately, and in alignment with best practices. You’ll identify and address delivery inefficiencies, contribute to product enhancements, and help team members strengthen their technical expertise. 

In this role, you will: 

• Demonstrate a deep understanding of StrataJazz® architecture, workflows, and SQL code across all modules within your practice area 
• Partner with team members to review and approve implementation and optimization project plans 
• Serve as the primary technical resource supporting team members in resolving complex issues and implementing best practice configurations 
• Minimize unbillable time by proactively addressing defects, configuration errors, and rework 
• Identify recurring technical issues and partner with Product Management and Applications & Technical Support to resolve them 
• Evaluate and approve all workarounds and requests for changes to live databases 
• Recommend product enhancements and new functionality that improve efficiency or meet evolving client needs 
• Track and communicate resolution of defects or issues that affect client environments 
• Translate client requirements into standard configurations that minimize technical debt and maintain platform integrity 

What we’re looking for 

• Proven experience in software implementation or Application Technical Support experience in healthcare finance, decision support, and/or contract payor modeling is a plus. 
• Ability to translate complex technical issues into clear, actionable solutions 
• Strong coaching and mentoring skills with the ability to train team members on technical concepts and escalations 
• Demonstrated leadership, communication, and influencing skills across cross-functional teams and client groups 
• Proficiency across modules in the Decision Support StrataJazz solution is a plus 
• Excellent problem-solving skills and ability to develop thoughtful, cross-team solutions 
• Strong relationship-building skills and proven ability to establish credibility within internal networks 
• Advanced communication and presentation skills with the ability to simplify complex topics for diverse audiences 
• Strong project management, prioritization, and conflict resolution abilities 

Estimated Salary Range: $90,000-105,000
Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

As a Decision Support Technical Product Specialist, you will own complex, data-driven issues from initial investigation through resolution for our StrataJazz healthcare customers. This role combines deep technical problem solving—leveraging data models, system behavior, and SQL driven insights—with clear, confident customer communication. 

While this role involves resolving customer-submitted tickets, it goes beyond basic ticket handling—it is a problem-solving role requiring curiosity, diligence, and accountability. You will act as a trusted technical partner to customers, diagnosing root causes, identifying downstream impacts, and delivering solutions you can confidently stand behind. 

How You’ll Make an Impact 

• Investigate and resolve complex customer-reported issues related to data, system behavior, and application functionality 
• Use SQL and system knowledge to analyze data discrepancies, validate outputs, and identify root causes 
• Own issues end-to-end, from initial intake through resolution and follow-up 
• Identify related or downstream issues beyond the initial problem statement 
• Validate solutions thoroughly before communicating outcomes to customers 
• Effectively prioritize and manage cases according to SOP guidelines while maintaining ownership of your backlog 
• Develop and implement solutions or recommendations to prevent recurring issues 
• Escalate complex issues when appropriate, with clear documentation and context 
• Document all customer interactions, findings, and resolutions accurately in case management systems 
• Collaborate with cross-functional teams (engineering, product, data) to resolve issues and improve system reliability 
• Provide guidance and support to junior team members 
• Ensure secure handling of PHI data in compliance with HIPAA and organizational policies 

What Success Looks Like 

Successful team members in this role: 

• Take ownership of issues and proactively drive them to resolution, seeking guidance when needed while maintaining strong personal accountability 
• Demonstrate strong SQL proficiency and the ability to investigate complex data scenarios 
• Understand and navigate relational data models effectively 
• Think beyond surface-level symptoms to identify root causes and related impacts 
• Validate their work carefully to ensure accuracy before communicating solutions 
• Learn new systems and technologies quickly 
• Communicate clearly, concisely, and confidently with customers 
• Deliver a high-quality customer experience by demonstrating empathy, setting clear expectations, and consistently following through 
• Manage multiple priorities while staying organized and responsive 

What We’re Looking For 

• 2+ years of experience with enterprise software, preferably in technical support, development, or a customer-facing technical role 
• Strong SQL skills, including the ability to write and troubleshoot complex queries 
• Ability to understand and work within relational data models 
• Proven ability to learn new technologies and systems quickly 
• Strong analytical and problem-solving skills 
• Experience managing multiple priorities in a fast-paced environment 
• Excellent written and verbal communication skills 
• Experience working directly with customers or stakeholders in a technical capacity 

Preferred: 

• Experience supporting healthcare financial or decision support applications (StrataJazz, Axiom, EPSi) 
• Familiarity with Salesforce or similar case management tools 
• Experience with Tableau or similar data visualization tools 
• Experience troubleshooting data pipelines, ETL processes, or reporting tools 

Work Style 

This is a highly autonomous role. While collaboration and guidance across our teams are always available and encouraged, you will be expected to independently investigate, diagnose, and resolve complex issues. The ideal candidate enjoys digging into challenging problems, working with data, and taking ownership of outcomes. 

Estimated Salary Range: $55,000-85,000
Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact:

The Senior Compliance Associate will work inside Strata’s Information Technology group and assist with all aspects of governance, risk, and compliance. This position works collaboratively to ensure Strata complies with industry regulations, client requirements, and best practices. This position serves as a subject matter expert in key certifications and regulatory frameworks, including state privacy laws, HIPAA, ISO 27001, and SSAE 18.

Key Responsibilities:

• Lead and coordinate HITRUST certification efforts, including audit readiness, evidence management, and external assessor coordination
• Support SOC 2 Type II compliance, including control testing, audit support, and ongoing control effectiveness monitoring
• Manage Disaster Recovery and Business Continuity programs, including planning, coordination, and execution of testing exercises
• Lead responses to customer security questionnaires (DDQs) and internal compliance requests, partnering cross-functionally to deliver accurate and timely information
• Drive remediation by managing corrective action plans (CAPs) and coordinating cross-functional efforts to closure
• Drive vendor risk management and security due diligence processes
• Maintain security documentation and support ongoing compliance initiatives, including AI governance and data practices in an AI-forward environment

 What we’re looking for:

• Bachelor’s degree or equivalent years of IT work experience
• Minimum 4+ years of experience with a concentration in IT Governance, Risk, and Compliance
• Experience achieving and maintaining HITRUST certification
• Experience with SOC Controls
• Excellent communication skills including the ability to communicate technical issues to users with little technical background/expertise
• Focus on Integrity and Reliability
• Self-motivated, proactive and able to manage multiple priorities
• Ability to work with audiences at all levels of the organization
• Mastered knowledge in:
  • Microsoft office suite
  • Technical writing
  • Internal/External auditing
• Preferred qualifications: CCSFP, CRISC, CISA

Estimated Salary Range: $70,000 - $94,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact: 

Strata is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community. As a UX Researcher, you will work directly with our user experience team to help many of the nation’s leading hospitals, universities, and financial institutions make better decisions with their financial, operational, and strategic data so they can care for their communities. 

This UX Researcher role is all about working with Product Managers and UX Designers to solve complex problems by uncovering the needs and pain points of our users and turning insights into actionable solutions and product decisions. Some examples of how you’ll help: 

• Conduct generative and evaluative research to uncover user needs, behaviors, and motivations, guiding the product team through all stages of product development  

• Be the voice of the user in cross-functional team discussions, advocating for user needs while balancing business objectives and constraints 

• Help foster a user-centric culture by refining unclear questions into clear research opportunities, sharing insights across teams, and ensuring those insights help shape product decisions from discovery through launch 

To thrive in this role, you must: 

• Feel comfortable sharing your expertise, offering research advice in group settings, growing into a trusted research partner to your stakeholders and team members. 

• Fearlessly dig into existing research and new research you generate to understand our users’ needs 

• Contribute to problem discovery activities, with your design and product manager peers, while learning how to refine ambiguous questions into clearer goals. 

• Do all the research things: Create research plans, coordinate recruitment, talk to our users, share relevant insights with stakeholders, connect insights across studies and teams, with support from senior researchers. 

• Become an expert in our research repository and help maintain it so our product teams have a source of truth to influence their decisions. 

• Ask tough questions, identify assumptions, discuss new ideas, and remain open to opposing viewpoints 

• Actively contribute to the growth and development of the research function 

• Show initiative in end-to-end ownership of research studies, while seeking feedback and guidance from senior team members as you stretch into strategic work. 

A Day in the Life: 

• Brainstorm research questions with other research team members  

• Work with your product manager and design partners to uncover where there are gaps in knowledge that you can contribute to 

• Review findings and recommendations with your design partner 

• Geek out over the latest trends in research and actively share your learnings with the team to spark discussion 

• Guide your team through the pros and cons of your research plan and questions along with your decision-making process 

• Try and get the fastest time on the latest NYT Pips game and share in Slack with pride   

What we’re looking for: 

• Relevant research experience within an agile team; SaaS, finance, or healthcare experience highly preferred, with 2+ years of professional user research experience on product teams 

• Ability to navigate both clear and ambiguous problem spaces, selecting appropriate research methods and adapting approach based on project constraints  

• Ability to synthesize findings into clear, actionable insights and recommendations that inform product decisions  

• Strong organizational skills, with the ability to manage and prioritize work and independently drive research projects forward 

• A body of past work that showcases strong core research skills including generative research, evaluative research, analysis, and generating actionable insights 

• Experience incorporating quantitative data into research (e.g., product analytics, surveys, or behavioral metrics) to complement qualitative insights 

• Familiarity with product analytics tools (e.g., Pendo or similar) and an interest in leveraging usage data to inform research 

• Interest in incorporating AI tools into research workflows (e.g., synthesis, analysis, or operational efficiency), while maintaining research quality and rigor 

Estimated Salary Range: $80,000 - $100,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits. Strata is committed to fair and equitable compensation practices. Full-time roles are eligible for an annual bonus based on both individual and company performance. Find out more about Strata benefits here.

How you’ll make an impact 

As a Senior Consultant on our Decision Support Advisory Services team, you will serve as a trusted advisor to healthcare organizations, guiding the strategic design, configuration approach, and adoption of the Decision Support suite of our software, StrataJazz®. StrataJazz® Decision Support is rated #1 in KLAS and is known as the “gold standard” for understanding cost and margins across the healthcare industry. 

In this role, you will partner directly with key team members and executive stakeholders at some of the largest health systems in the world, helping them define business use cases, apply best practices, and maximize the value of StrataJazz®. 

The responsibilities of this role include: 

• Consult on the design, approach, and adoption of key components of the StrataJazz® Decision Support platform across multiple customers nationwide 

• Partner with customers to define business use cases and configuration recommendations, advising on cost accounting and analytics best practices aligned to organizational strategy 

• Analyze and interpret complex source data to inform critical design decisions and implementation direction 

• Collaborate with Strata’s Technical and Engineering teams to ensure customer needs and advisory recommendations are well understood and appropriately translated into delivery plans 

• Lead onsite and virtual customer stakeholder sessions focused on discovery, design guidance, decision-making, and enablement; including working sessions and targeted training 

• Communicate proactively with Strata team members, managers, project managers, and executives regarding risks, dependencies, and decision points throughout the project lifecycle; develop and recommend action plans to mitigate risk 

• Contribute to operational improvement and strategic growth initiatives to help Strata scale its Advisory Services offerings and continually improve customer outcomes 

• Work in an Agile environment, partnering closely with delivery teams while maintaining a focus on advisory guidance, value realization, and customer adoption 

What we’re looking for: 

• 5+ years of relevant professional experience working in the cost accounting decision support space 

• Experience advising on cost accounting, decision support, healthcare analytics, and/or healthcare operations 

• Advanced analytics capabilities, including hands-on experience querying relational databases using SQL (Snowflake preferred), with the ability to independently extract, analyze, and interpret data 

• Strong ability to communicate clearly and effectively with all levels of an organization regarding analytical insights, tradeoffs, change management, and adoption considerations 

• Proven experience leading customers through complex initiatives with an emphasis on strategic guidance, value delivery, timelines, and budget preferred 

• Willingness to travel within the US as needed to customer locations up to ~20% based on customer needs 

You’d really wow us if you have: 

• Healthcare consulting experience directly related to decision support or experience within a health system decision support team 

• Experience providing advisory guidance for the design or implementation of decision support or analytics software (not solely hands-on configuration) 
• Proficiency with analytics using SQL and Snowflake with experience translating insights through visualization dashboards such as Tableau and PowerBI 

Estimated Salary Range: $90,000 - $110,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact 

As a Software Implementation Consultant, you lead projects and work in partnership with our higher education customers to implement our exciting portfolio of performance management solutions, including Budgeting, Forecasting, Strategic Financial Planning, Tuition Revenue Planning, Commitments, Allocations and more. You will manage the day-to-day activities with customers across the distinct phases of the implementation process, including system design, configuration, training, and deployment. You will be part of a highly collaborative team of consultants with a wealth of higher education finance experience, working to translate business needs into demonstrable capabilities in the application and modify our products to align with specific customer requirements. 

In this role, you will: 

• Lead multidimensional software implementation projects and develop valuable customer relationships 

• Collaborate with customers at all levels (executive to end-user) to understand their business objectives and configure optimal software systems to fulfill these goals 

• Train customer finance leadership teams on our software and our recommended best practices 

• Train customer system administrators to maintain systems post-deployment and enhance end-user adoption 

• Provide advisory services to help customers optimize their use of our software products 

• Use your industry knowledge, experience and technical skills to design and build tools tailored to customer requirements 

What we’re looking for 

• Advanced knowledge and use of Microsoft Excel 

• 3-5 years of relevant experience in a finance role (e.g., Financial Analyst/Budget Analyst, Senior Financial Analyst/Senior Budget Analyst, Assistant Budget Director, College Operations Manager, etc.), preferably involved in the higher education budgeting process. Your experience may include the following, or similar, activities: 

• Engagement in annual process and workflows for operational budgeting, labor planning, and/or capital budgeting 

• Involvement in tuition or fee revenue planning, pre/post-award grants administration 

• Development of complex analyses such as program profitability, forecasting or similar, bringing together data from various sources 

• Monitoring budget to actuals activity and/or communicating financial positions to stakeholders who are not finance professionals 

• Experience with data input or outputs to your institution’s ERP system 

• Excellent attention to detail and organizational skills 

• Excellent communication and people skills 

• Ability to work on multiple tasks simultaneously and meet deadlines while providing quality results 

• Highly organized and analytical, with the ability to adapt and think creatively to solve problems 

• High energy, entrepreneurial mindset, and enthusiasm for being part of a growing vertical 

• A continuous improvement mindset and willingness to contribute ideas and share insights 

• Willingness to travel within the U.S. to customer locations up to 10–25% as needed 

You can wow us with  

• Additional years of experience in higher education finance and/or budgeting 

• Experience working within academic medical centers or schools of medicine 

• Familiarity building relational databases, or using an existing relational database to create reports or other analytic tools  

• Experience leading or working within a software implementation committee as a customer 

• Software implementation consulting experience  
• Experience in creating financial models, such as revenue projections, new program profitability forecasts or similar  

Estimated Salary Range: $80,000-108,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact: 

As a Senior Salesforce & NetSuite Administrator, you’ll play a vital role at Strata. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce and NetSuite environments - gathering requirements and feedback, designing scalable, long term, best practice solutions while using the latest technologies.  

We are looking for someone with a deep understanding of Salesforce, NetSuite and back-office applications, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. The Senior Salesforce & NetSuite Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a project. This role collaborates with Finance, Accounting, Services, and Growth. 

Responsibilities of this role include: 

Implementation & Integration 

• Build new and maintain integrated applications with Salesforce and NetSuite, embedded applications, as well as some related tools not integrated with Salesforce or NetSuite (e.g. standalone back-office applications). 

• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.  

• NetSuite configuration changes, including (but not limited to): roles, page layouts, approvals, workflows, SuiteScript, SuiteFlow, SuiteAnalytics Connect, saved searches, dashboards, and reports. 

• Respond to issues, change requests, including the management of system upgrades, releases, and change control processes. 

• Gather business requirements and write system documentation and knowledge articles. 

• Train users on system functionality and new features. 

Workflow Automation & Process Optimization 

• Serve as primary NetSuite system owner and subject matter expert 

• Contribute subject matter expertise as a key part of the Salesforce administrator team 

• Deep understanding of finance processes and controls in a SaaS/software business model.  

• Proficiency with ERP and CRM systems (e.g., NetSuite, Oracle, SAP, Salesforce), procurement tools, and process improvement methodologies. 

• Identify and implement improvements to streamline processes, such as IT support during month-end and year-end close processes 

• Maintain and optimize system configurations across financials, AR/AP, revenue recognition, order management and procurement 

• Optimize applications in consideration of latest technologies and address technical debt, to maintain efficient and up to date system architecture 

• Assist in the implementation of security practices by monitoring login and user activity, auditing fields, profile & role access, security permissions and de-activating unneeded user accounts. 

• Complete regular internal audits of system. 

What we’re looking for: 

• 5+ years’ experience with Salesforce.com & NetSuite required 

• 3+ years’ experience with at least two of the following: Experience Cloud, Service Cloud, Sales Cloud 

• Salesforce Administrator & NetSuite SuiteFoundation Certification required 

• Salesforce Advanced Administrator, Salesforce Platform App Builder, NetSuite Certified Administrator, NetSuite Certified ERP Consultant preferred 

• Experience working with multiple departments (Finance, Operations, Services, Sales, IT) 

• Background in finance, accounting, or revenue operations, ideally in SaaS software environments 

• Knowledge of Salesforce Flow and NetSuite Workflow 

• Proven ability to examine processes, identify and implement efficiencies 

• Comfortable with setting up new integrations, managing and consolidating existing ones 

• Preferred experience in: Avalara, Coupa, Concur, FloQast, Marketo 

• Experience in the following a plus: SalesLoft, ZoomInfo, Smartsheet, Pendo, Gong 

• Excellent collaboration, interpersonal, and communication skills 

• Good analytical and problem-solving skills 

• Experience using Agile and Scrum methodologies preferred 

Estimated Salary Range: $90,000-110,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact: 

As a Consultant on our Healthcare Revenue Analytics team, you will partner with health system finance and revenue cycle leaders to improve net revenue performance through payor contract modeling, pricing strategy, and reimbursement analysis.  You will leverage StrataJazz® as a tool to implement these strategies and drive measurable financial impact.  The StrataJazz® Decision Support suite is rated #1 in KLAS and is known as the “gold standard” for understanding financial outcomes. You will partner directly with and provide guidance to key team members and executive stakeholders at the largest health systems in the world.  

This role is intended for professionals with hands-on experience in healthcare revenue cycle, payor contracting, or reimbursement.  This role is not a pure data, reporting, or IT role.  Success in this position requires a deep understanding of healthcare reimbursement and revenue cycle operations. 

The responsibilities of this role include:   

• Partner with customers to design and implement payor contract strategies through modeling reimbursement terms, evaluating financial impact, and optimizing net revenue performance 

• Model financial impact of payor/provider contract terms, reimbursement changes, and strategic scenarios to support decision-making 

• Advise clients on best practices in revenue cycle performance, chargemaster strategy, and market positioning 

• Lead design sessions with customers to define user requirements, configure payor contract models, and validate results 

• Using the StrataJazz® software reporting capabilities, build reports, review net revenue results at the payor and claim level, and ensure accuracy of payor models 

• Review and analyze customer chargemaster details to provide advisement for trends and market comparisons 

• Collaborate with Strata's internal teams to continuously improve product capabilities and customer outcomes 

• Lead onsite and web-based customer training to ensure customers understand specific features and functions related to StrataJazz® 

• Communicate proactively with Strata team members, managers, project managers, and executives on issues and risks that may arise during customer engagements. Proactively develop and execute action plans to mitigate risks and ensure successful project completion 

• Meaningfully contribute to operational improvement and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to customers 

What we’re looking for: 

• Experience in healthcare revenue cycle, reimbursement, or payor contracting 

• Understanding of: 

• Payor/provider contract modeling 

• Payor negotiations 

• Medicare and/or Medicaid reimbursement 

• Clinical coding terminology 

• Chargemaster management 

• Experience leading clients through complex projects with a focus on timeline and budget 

• Strong problem-solving skills with the ability to translate data into business insights 

• Ability to communicate clearly with both technical and non-technical audiences, including executive leadership 

• Advanced Excel skills (i.e. Pivot Tables, VLOOKUPs, IF Statements) 

• Willingness to travel within the US as needed to customer locations up to 20–35%. 

You’ll Really Wow Us:  

• Experience with creating “what-if” scenarios and building reports and dashboards 

• Experience implementing and configuring software  

• Exposure to data tools (e.g. SQL) is helpful but not required; this role is not a technical development position 

Estimated Salary Range: $70,000 - $90,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact: 

As a Senior Consultant on our Healthcare Revenue Analytics team, you will partner with health system finance and revenue cycle leaders to improve net revenue performance through payor contract modeling, pricing strategy, and reimbursement analysis. You will leverage StrataJazz® as a tool to implement these strategies and drive measurable financial impact.  The StrataJazz® Decision Support suite is rated #1 in KLAS and is known as the “gold standard” for understanding financial outcomes. You will partner directly with and provide guidance to key team members and executive stakeholders at the largest health systems in the world.   

This role is intended for senior-level professionals with hands-on experience in healthcare revenue cycle, payor contracting, or reimbursement.  This role is not a pure data, reporting, or IT role.  Success in this position requires a deep understanding of healthcare reimbursement and revenue cycle operations. 

The responsibilities of this role include:  

• Partner with customers to design and implement payor contract strategies through modeling reimbursement terms, evaluating financial impact, and optimizing net revenue performance 

• Model financial impact of payor/provider contract terms, reimbursement changes, and strategic scenarios to support decision-making 

• Advise clients on best practices in revenue cycle performance, chargemaster strategy, and market positioning 

• Lead design sessions with customers to define user requirements, configure payor contract models, and validate results 

• Using the StrataJazz® software reporting capabilities, build reports, review net revenue results at the payor and claim level, and ensure accuracy of payor models 

• Review and analyze customer chargemaster details to provide advisement for trends and market comparisons 

• Collaborate with Strata's internal teams to continuously improve product capabilities and customer outcomes 

• Lead onsite and web-based customer training to ensure customers understand specific features and functions related to StrataJazz® 

• Communicate proactively with Strata team members, managers, project managers, and executives on issues and risks that may arise during customer engagements. Proactively develop and execute action plans to mitigate risks and ensure successful project completion 

• Meaningfully contribute to operational improvement and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to customers 

What we’re looking for: 

• 3+ years of experience in healthcare revenue cycle, reimbursement, or payor contracting 

• Strong understanding of: 

• Payor/provider contract modeling 

• Payor negotiations 

• Medicare and/or Medicaid reimbursement 

• Clinical coding terminology 

• Chargemaster management 

• Experience leading clients through complex projects with a focus on timeline and budget 

• Strong problem-solving skills with the ability to translate data into business insights 

• Ability to communicate clearly with both technical and non-technical audiences, including executive leadership 

• Advanced Excel skills (i.e. Pivot Tables, VLOOKUPs, IF Statements) 

• Willingness to travel within the US as needed to customer locations up to 20–35%. 

You'll Really Wow Us: 

• Experience with creating “what-if” scenarios and building reports and dashboards 

• Experience implementing and configuring software  

• Exposure to data tools (e.g. SQL) is helpful but not required; this role is not a technical development position 

Estimated Salary Range: $90,000-110,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact: 

As a Consultant on the Staff Augmentation team, you will partner with healthcare customers as an extension of their internal teams to administer and optimize their Strata Decision Support solutions. In this role, you will manage day-to-day system administration, support ongoing maintenance and enhancements, and drive adoption initiatives to ensure cost accounting solutions remain effective, scalable, and aligned to evolving operational and strategic needs. Through close collaboration with customer stakeholders, you will help organizations maximize the value of their Strata investment. 

In each of the responsibilities below, you will have the support and guidance from a senior team member to ensure team member development and customer success. 

• Perform the solution administrator functions including data reconciliation, cost model configuration/auditing and reporting within the Decision Support solution with high quality and high customer satisfaction following the service protocols that have been established.   
• Partner with the customer and sr. team members to identify, communicate and implement DS enhancement items to increase cost accuracy and/or cost model efficiency projects.   

• Serve as a DS and cost accounting subject matter expert to customer answering ad-hoc questions around system results as well as industry best practices.   

• Contributes to team internal initiatives improving customer and team satisfaction.   

• Serve as a passionate advocate for the Strata product suite.   

What we’re looking for: 

• 3+ years of healthcare industry experience finance, operations, or analytics or cost accounting.  

• Strong time management skills with the ability to manage multiple customer projects at one time. 

• Excellent communication and listening skills, with the ability to think quickly and deliver consultative responses.   

• Collaborative working style to partner with customer finance teams. 

• Growth mindset to continuously improve program and customer satisfaction.  

• Eagerness to learn and grow within healthcare finance and decision support 

• Advanced written and verbal communication with the ability to interact effectively with a wide variety of internal and external stakeholders 

• Advanced skills Microsoft Excel and Power Point 

• Preferred exposure to SQL 

• Willingness to travel within the US as needed to customer locations (limited) 

 How You’ll Make an Impact  

As a Senior Application & Technical Support Specialist supporting our Axiom Financial Institutions (FI) solutions, you will provide application guidance and technical support to customers across financial planning, forecasting, and reporting workflows.  
  
You will partner directly with finance and operations stakeholders to resolve complex system and data challenges, ensuring their Axiom solutions are operating effectively and delivering accurate, reliable insights. In this role, you will combine strong financial systems knowledge with advanced troubleshooting skills to support customer success, drive issue resolution, and contribute to continuous improvement.  

Key Responsibilities 

• Financial Systems Expertise – Demonstrate strong knowledge of Axiom FI modules and financial planning processes, including budgeting, forecasting, and reporting, to effectively support customer needs.   

• Advanced Issue Troubleshooting & Resolution - Investigate and resolve complex and escalated customer issues related to data, calculations, integrations, and system performance. Perform root cause analysis and implement sustainable solutions.   

• Customer Communication & Ownership - Own customer communication from initial contact through resolution. Provide clear guidance, set expectations, and ensure a high-quality customer experience.   

• Stakeholder Partnership - Build relationships with customer stakeholders, including senior finance and operations leaders, to understand business needs and support effective system usage.   

• Data Analysis & Problem Solving - Analyze financial data, models, and system outputs to identify discrepancies, validate results, and recommend solutions aligned with business objectives.   

• Cross-Functional Collaboration - Partner with Product, Engineering, and DevOps teams to escalate and resolve issues, while providing feedback to improve product functionality and customer experience.   

• Knowledge Sharing & Mentorship - Share expertise with team members, contribute to documentation, and help elevate team capabilities through guidance and best practices.   

• Continuous Improvement - Identify trends in customer issues and recommend improvements to processes, configurations, and system usage.   

• Operational Excellence - Effectively prioritize and manage multiple cases, ensuring timely resolution within SLAs and accurate documentation of all interactions.  

Qualifications 

• 4–6+ years of experience working at a bank or credit union in financial operations or financial systems support  

• Experience supporting financial planning, budgeting, or reporting systems 

• Strong understanding of budgeting, forecasting, and variance analysis 

• Proven ability to troubleshoot complex technical and data-related issues 

• Strong analytical and problem-solving skills 

• Excellent written and verbal communication skills 

• Ability to manage multiple priorities in a fast-paced environment 

• You’ll Really Wow Us If You Have 

• Experience supporting financial institutions (banking, credit unions, or fintech) 

• Experience using Axiom, Stratajazz, or EPSI solutions 
  Familiarity with SQL or data structures 

• Advanced Excel skills 

• Experience with Salesforce or case management tools 
• Customer-facing support or consulting experience 

Estimated Salary Range: $75,000-90,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How You’ll Make an Impact
As an Applied Machine Learning Engineer, you will collaborate with architects, data scientists, agentic AI developers, platform engineers, and the product team to build advanced AI and ML capabilities into our platform. Your work will drive innovation in generative AI and beyond, integrating and customizing a wide range of machine learning techniques to solve complex problems in healthcare. By developing next-generation AI agents, algorithms, and computation engines, you will help Strata strengthen its market leadership, improve operational efficiency, and support healthcare providers in delivering high-quality care while maintaining financial health.

A Day in the Life

• Read and translate the latest research (e.g., arXiv papers) into production-ready solutions in Python.

• Prototype and iterate on machine learning models, focusing on areas such as regression, causal inference, optimization, and vector embeddings.

• Collaborate with cross-functional teams to embed ML and AI capabilities directly into our software platform.

• Partner with data scientists to design experiments and apply statistical concepts to real-world data.

• Optimize, test, and scale ML models to support mission-critical healthcare analytics.

Our Technology Stack
Our core platform is used by more than half of the nation’s leading healthcare providers, enabling them to leverage financial, operational, and clinical data. Our AI and ML stack includes:

• Languages & Libraries: Python, PyTorch, NumPy, Pandas, Polars, PyMC

• Infrastructure: AWS, Snowflake, Docker, GitHub

• Techniques & Tools:

  • Regression (with and without Bayesian priors)

  • Vector embeddings, similarity, clustering

  • Core statistics and distributions for EDA

  • Optimization methods (multi-armed bandit, mixed integer programming)

  • Causal inference and probabilistic modeling

What We’re Looking For
We’re seeking a technically curious engineer who thrives on turning theory into practice. The ideal candidate has:

• Strong experience implementing ML models in Python.

• Familiarity with regression, embeddings, causal inference, and optimization techniques.

• Experience applying statistical methods to exploratory data analysis.

• Comfort working with modern ML libraries and frameworks.

Bonus points if you have worked with:

• NLP tasks (LLMs, spaCy, neural networks).

• Recommender systems, latent factors, matrix factorization.

• Graph algorithms.

• Claude Code, Docker, and GitHub.ess computation engine.

Estimated Salary Range: $117,000-150,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact: 

Strata’s Staff Augmentation Program offers services to drive maintenance and impact within each of the Strata platform solutions. As a member of our Staff Augmentation team, you will support the client delivery and internal operations for the Decision Support client base. Additionally, you will be responsible for maintaining the business in partnership with the sales and client experience management teams. Strata’s Staff Augmentation Program is a newly established business line and focus area of the organization. As such, this role requires an entrepreneurial mindset and grit, while having the support of a well-established, highly professional business behind you. 

• Provide client service deliverables including configuration, auditing, and reporting within the Decision Support solution, with an emphasis on providing clients with a high-value experience while managing budget and timelines.
• Provide recommendations on cost model design and reporting and understand client’s accounting, data and organizational structure.
• Partner with clients to support and drive Decision Support tool adoption and present decision support and cost margin data to the client to help them understand key takeaways and opportunities for improvement.
• Partner with clients to drive Decision Support tool improvement by proactively identifying growth areas and implementing cost accuracy and cost model efficiency projects (e.g., acquisition costs).
• Mentor junior team members and support their development of cost accounting, healthcare finance, and client support skills.   

What we’re looking for: 

• Proven cost accounting experience in the healthcare finance and analytics space
• Knowledge of accounting and Decision Support reporting
• Strong time management skills with the ability to manage multiple projects at one time
• Excellent presentation and listening skills, with ability to think quickly and deliver consultative response
• Strong executive presence to manage senior level relationships
• Collaborative working style to partner with client finance teams
• Growth mindset to continuously improve program and client satisfaction
• Advanced written and verbal communication with the ability to interact effectively with a wide variety of internal and external stakeholders
• Advanced skills Microsoft Excel and Power Point  
• Willingness to travel within the US as needed to customer locations up to 20–35%.

Estimated Salary Range: $85,000-$110,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How You’ll Make an Impact

As a Senior Consultant on our Planning & Performance Management (PPM) Advisory Services team, you’ll partner with healthcare organizations to help them adopt and optimize StrataJazz® solutions for financial planning, forecasting, budgeting, and performance management.

You’ll guide customers in translating data into actionable insights, shaping planning processes, and establishing the workflows and structures needed to support effective decision-making. This role blends advisory, facilitation, and structured execution to help organizations improve financial performance and operational alignment.

What You’ll Do

• Partner with customers to understand goals, priorities, and current state processes to help define the scope and approach for advisory engagements
• Facilitate working sessions and discussions to align on planning processes, performance management practices, and key decisions
• Translate financial and operational data into clear insights and actionable recommendations
• Help design and refine planning processes, including budgeting, forecasting, and performance review processes
• Develop and deliver roadmap materials, presentations, and documentation for stakeholders across finance and operational leadership
• Advise on how to effectively leverage StrataJazz® PPM capabilities, including data structure, workflow design, and integration considerations
• Support elements of engagement execution, including information gathering, process documentation, and coordination of deliverables
• Provide guidance on change management, including communication approaches, training support, and adoption best practices
• Coordinate timelines, milestones, and engagement activities to ensure work progresses effectively
• Collaborate with internal partners across product, delivery, and account teams to ensure alignment and consistency in recommendations

What We’re Looking For

• 3–5+ years of experience in healthcare finance, FP&A, performance management, or healthcare consulting
• Strong ability to translate financial or operational data into meaningful insights and recommendations
• Strong background in Microsoft excel
• Experience supporting financial planning processes such as budgeting, forecasting, or performance management
• Ability to lead discussions, facilitate alignment, and communicate clearly across a range of stakeholders
• Experience with process improvement, change management, or system adoption initiatives
• Understanding of financial concepts such as financial statements, cost accounting, and service line reporting
• Strong organization and project coordination skills
• Willingness to travel within the U.S. as needed (up to ~35%)
• You’d Really Wow Us If You Have:
  • Experience working within a health system FP&A or financial planning team
  • Experience in healthcare consulting or advisory services
  • Familiarity with Strata’a planning or performance management platforms
  • Experience presenting insights using visualization tools such as Tableau or Power BI
  • Experience using SQL or other relational database systems

Estimated Salary Range: $90,000-110,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact: 

We’re looking for a Data Engineering Manager to lead a team of talented data engineers who are passionate about building resilient, scalable data infrastructure that supports some of the nation’s top healthcare providers. 

In this role, you won’t just be writing code, you’ll also be setting the strategy, coaching your team, and helping to shape how we transform data into insights that help our customers fuel their missions. You'll help us scale our data platform, integrate emerging technologies, and collaborate across departments to ensure our data engineering efforts are aligned, efficient, and forward-looking. 

If you're energized by mentoring engineers, navigating technical complexity, and improving processes while keeping your hands in the data, we’d love to meet you. 

What you’ll do: 

• Lead and grow a team of data engineers to support their development, help remove blockers, and foster a collaborative, inclusive team culture. 

• Oversee architecture and implementation of our cloud-based data infrastructure (Snowflake, AWS, etc.) to support both operational data delivery and producing consumable data product. 

• Partner cross-functionally with Data Science, Product, and Engineering teams to develop high-impact data products and pipelines. 

• Drive data engineering best practices across the org—code quality, documentation, testing, observability, and reproducibility. 

• Stay close to the work by reviewing code, guiding architectural decisions, and occasionally rolling up your sleeves to code when needed. 

• Champion platform scalability by designing systems that handle large volumes of structured and unstructured data with resilience and speed. 

• Understand business and operational problems that new tools (Dagster, dbt, etc.) and technology that would improve automation, performance, and data engineering workflows. 

• Ensure data reliability and performance by monitoring data pipelines, addressing data quality issues, and driving continuous improvement initiatives. 

• Mentor team members and foster technical growth across the group through thoughtful feedback, knowledge sharing, and career coaching. 

• Collaborate on strategic planning with leadership—aligning data engineering goals with business objectives. 

• Cross team collaboration to share ideas and best practices across teams  

What we’re looking for: 

• 5+ years of experience in data or software engineering, including at least 1–2 years in a people management or team lead role. 

• Strong proficiency in SQL and Python—you know when to optimize a query and when to refactor a script. 

• Experience designing and supporting modern cloud data platforms (Snowflake, AWS, etc.). 

• Deep understanding of ETL architecture, data modeling, and distributed systems. 

• Hands-on experience with tools like Dagster, dbt, or similar orchestration/modeling frameworks. 

• Familiarity with CI/CD pipelines, infrastructure-as-code, and modern DevOps practices. 

• Excellent communication skills—able to bridge technical and non-technical audiences, and to advocate effectively for your team. 

• Comfort working in fast-paced, agile environments where priorities may shift and growth is constant. 

• Bonus points for experience in healthcare or finance domains, or exposure to machine learning workflows. 

Estimated Salary Range: $131,000 - $164,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

Our Team 

As a Software Engineer, you will work on many different areas of our application with other passionate engineers that have a broad range of experience in full stack development. Operating with a two-week sprint, our Agile scrum teams are outfitted with a dedicated Product Owner, Scrum Master and 5-7 developers. In your first month you will go through onboarding, begin developing production code and join in on pull-request reviews. 

Our Software 

You will be developing our core software solution which is used by over half of the nation’s leading healthcare providers. Our technology helps our clients leverage their financial, operational, and clinical data to drive their mission of providing world-class care, while improving their financial health. 

Our tech stack is a mix of C# .NET code and a microservice C#/microapp (React) strategy hosted in AWS, and constantly evolving CI/CD best practices. 

Our Job 

Software Engineer IIs at Strata require little direct guidance but love to collaborate and share ideas. This position requires expertise on the .NET platform and a desire to overcome technical challenges and continue learning and growing personal skill sets. 

You should be familiar with: 

• C# .NET (4/Core/6) 

• SQL 

• Source Control System 

• Unit and Integration testing 

Ideally you’ve worked with: 

• Javascript/React, HTML, CSS 

• Snowflake/Postgres/MSSQL 

• AWS Technologies (SQS/SNS/S3/Lambda) 

• Docker 

Estimated Salary Range: $84,000-100,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

How you’ll make an impact: 

As a Software Implementation Consultant on our Decision Support (DS) team, you will be an expert at implementing the Decision Support suite of our software, StrataJazz®. Decision Support is rated #1 in KLAS and is known as the “gold standard” for understanding cost and margins. You will partner directly with and provide guidance to key team members and executive stakeholders at the largest health systems in the world. The responsibilities of this role include: 

• Implement significant components of StrataJazz®, specific to Cost Accounting, Service Line Margin Analytics, and Episode Analytics at multiple customers across the country. 
• Implementation includes configuring the user requirements, validating functionality, building reports, developing workflows, and testing key features of the software while delivering the project on time and on budget. 
• Articulate an understanding of healthcare finance as it relates to customer needs. 
• Communicate proactively with Strata team members, managers, project managers, and executives on issues and risks that may arise during the project life cycle. Develop and execute action plans to mitigate risks proactively. 
• Exhibit strong consultative communication skills resulting in success in driving customer engagement. 
• Lead customer meetings and trainings to ensure customers understand specific features and functions related to StrataJazz®. 
• Meaningfully contribute to operational improvement and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to customers. 
• Provide feedback to the product development team regarding enhancement requests, defects, and other issues. 
• Work in an Agile environment and learn one of the most widely used and effective methodologies for building and implementing high quality, feature-rich software. 

What we’re looking for: 

• • 2-3 years experience independently leading customers through complex projects with a focus on timeline and budget.
  • 2-3 years experience implementing and configuring software.
  • Ability to communicate with all levels of an organization in a clear and articulate way.
  • Advanced Excel skills (i.e. Pivot Tables, VLOOKUPs, IF Statements).
  • Willingness to travel within the US as needed to customer locations up to 20-35%

You'll really wow us if you have: 

• Experience in cost accounting and healthcare finance
• Experience in healthcare consulting directly related to Decision Support
• Experience using SQL or relational database concepts
• Experience using StrataJazz

Estimated Salary Range: $70,000- $90,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.