About the role

The Hardware Royalty & Licensing Manager will oversee Roku’s end-to-end management of hardware royalty costs for Roku-branded televisions and other devices. They will read, interpret, and negotiate license agreements—particularly with patent assertion entities—and translate those terms into transparent, operational processes with our Royalty Accounting and Product Management teams to ensure compliance, accurate reporting, and cost optimization.

For California Only - The estimated annual base salary for this position is between $180,000 - $200,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• License strategy and negotiations: Lead and support negotiations with patent assertion entities, licensing administrators, and patent pools; develop deal structures, redlines, and negotiation strategies in partnership with Legal and relevant stakeholders.
• Contract interpretation to operations: Translate executed agreements into digestible instructions, product/SKU mappings, and compliance checklists; ensure terms are integrated into procurement processes and reporting processes.
• Royalty operations and compliance: Establish reporting cadences, calendars, and controls with Royalty Accounting; manage audits, information requests, and timely/accurate filings and payments.
• Cost management and analytics: Model royalty exposure across current and roadmap products; build scenarios and sensitivities; partner with FP&A to forecast accruals and with Product to influence design and roadmap decisions that optimize total cost.
• Cross-functional leadership: Partner closely with Legal/IP, Product Management, Engineering, Finance/FP&A, Supply Chain/OEM partners, and Royalty Accounting to align on requirements, timelines, and risk mitigations.
• Market and risk intelligence: Monitor relevant patent landscapes, assertion activity, renewals, and termination windows; maintain a calendar and risk register; recommend proactive strategies to avoid or mitigate exposure.
• Vendor and partner management: Coordinate external counsel and licensing advisors where needed; manage engagement scope, performance, and spend.
• Process and tooling: Maintain a system of record for agreements, obligations, and reports, and drive continuous improvement of templates, playbooks, dashboards, and training materials.

We're excited if you have

• 5–6+ years of experience in procurement, IP licensing, royalty management, or a closely related function in consumer electronics, media/streaming, or adjacent tech industries.
  Proven experience interpreting and negotiating license agreements, including with patent assertion entities and/or patent pools; strong redlining skills and familiarity with key terms (e.g., field-of-use, territory, MFN, caps, rate structures, audit rights, grant-back).
• Ability to connect legal terms to operational compliance and accurate royalty reporting across product lines/SKUs.
• Strong financial and analytical skills (Excel modeling, scenario analysis, forecasting) with the ability to quantify options and communicate tradeoffs succinctly.
• Effective cross-functional communicator who can influence and align Legal/IP, Engineering, Product, Finance, and external counterparties.
• Working understanding of technologies relevant to connected TVs and streaming devices (e.g., wireless standards, video/audio codecs, HDMI/HDCP, DRM) and how they drive licensing obligations.
• Bachelor’s degree or equivalent experience. An advanced degree (JD, MBA) or technical degree is a plus but not required.
• Experience in a hardware-centric environment with royalty accounting processes and systems; familiarity with CLM and royalty tooling (e.g., contract repositories, reporting systems).
• Background interfacing with Finance/FP&A on accruals, variance analysis, and close processes.
• Exposure to litigation strategy or dispute resolution related to IP/licensing (in partnership with Legal).
• Success Measures:
  • Year-over-year royalty cost savings/avoidance and improved commercial terms.
  • Zero missed reporting deadlines and clean audit outcomes.
  • Forecast accuracy for royalty accruals and timely visibility to variances.
  • Positive stakeholder feedback from Legal, Product, Engineering, and Finance.
• Roku values you’ll embody
  • Pragmatic problem-solving, crisp communication, and strong ownership.
  • Curiosity for the technology behind our products and the business models that monetize them.
  • Respectful, direct negotiation style that represents Roku’s interests professionally.

#LI-SB2

About your role

You’ll bring to the role a passion for delivering a seamless and engaging employee experience through operational excellence. The ideal candidate is a detail-oriented and tech-savvy HR professional with hands-on HRIS experience and a strong understanding of core HR processes. In this role, you will support key People Operations programs across the employee lifecycle, ensuring accuracy, compliance, and continuous process improvement.

How you will make a difference day to day

• Manage HRIS transactions throughout the employee lifecycle, including onboarding, job changes, promotions, compensation updates, and offboarding

• Support the administration of company benefits programs, including new hire enrollment and qualifying life event changes

• Ensure new hires are enrolled in required training plans; support rollout, tracking, and reporting of annual compliance training

• Support and help drive People Operations initiatives and cross-functional projects, including process improvements and system enhancements

• Assist in administering performance review cycles, including assessment kick-off, progress monitoring, and completion reporting

• Monitor the HR email inbox and Slack channels to provide timely and accurate responses to employee inquiries

• Develop proficiency and become a subject-matter expert in HR systems, processes, and communication platforms

• Help ensure adherence to established HR policies, procedures, and best practices

• Support payroll processing by verifying data accuracy and compliance with internal requirements

• Maintain and update process documentation and refresh HR content on the company Intranet

• Utilize Google Workspace tools (Gmail, Calendar, Docs, Slides, and basic Sheets) to support daily operations and reporting

What you´ll need

• 3–5 years of HR Operations experience with hands-on HRIS work

• Experience working for a tech company, with the ability to thrive in a fast-paced environment and effectively manage competing priorities

• Experience supporting a range of People Operations projects and initiatives

• Strong organizational skills with sharp attention to detail

• Service-oriented mindset with strong written and verbal communication skills

• Ability to manage sensitive information with discretion and professionalism

• Exposure to HRIS configuration, implementation, or system integrations a plus

Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team!

Benefits & Perks

• Comprehensive health plans (including Medical, Dental, and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates 

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Panel Interviews
• Final Interview

About your role

You’ll bring to the role a passion for building relationships, generating new business opportunities, and driving the growth of Rocket Lawyer’s Legal Benefits Sales Division. The ideal candidate will be a high-energy sales professional with experience in lead generation, cold calling, and thriving in goal-oriented environments. In addition to managing your territory and pipeline, you will engage with senior executives and decision-makers to position Rocket Lawyer as a game-changing HR benefit.

How you will make a difference day to day

• Innovate and generate fresh business opportunities, propelling our SaaS B2B Legal Benefits pipeline forward

• Collaborate closely with managers and account managers to strategize targeted lists, call approaches, and compelling messaging to cultivate new business avenues

• Engage in high-level discussions with senior executives at our target accounts

• Identify and connect with crucial decision-makers within potential client organizations, laying the cornerstone for robust, enduring partnerships

• Help build a robust pipeline for our Legal Benefits product

• Articulate the value that Rocket Lawyer seamlessly integrates into the company’s benefits package

• Consistently meet or surpass monthly quotas for qualified opportunities

What You´ll Need

• Experience with sales, cold-calling, or prospecting

• A genuine passion for customer success, helping legal benefit sponsors deliver a highly valuable service to their employees and members

• Demonstrated history of exceeding sales targets, particularly in high-volume scenarios, and a proven record of thriving in goal-oriented environments

The ideal candidate will also have

• Bachelor’s degree

• 1+ years of experience in lead generation, sales, and/or marketing

• Prior exposure to IT or SaaS companies

• Proficiency in Salesforce.com, Word, Excel, and PowerPoint

Benefits & Perks

• Comprehensive health plans (including Medical, Dental, and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates 

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Panel Interviews
• Final Interview

Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team!

Our Integrated Marketing team partners closely with product, product marketing, SEO/AEO, CMS, lifecycle marketing, paid media, and web publishing to bring our brand and campaigns to life across every customer touchpoint.

As we expand our search visibility, organic social presence, and cross-channel campaign execution, we are investing in thoughtful, research-backed messaging that supports acquisition, engagement, and brand authority in the legal tech space.

About your role

• As a Content & Social Marketing Intern, you’ll support high-volume copy production across lifecycle marketing, paid media, website/AEO updates, and organic social channels. This is an early-career opportunity ideal for someone building foundational skills in copywriting, content strategy, and social marketing within a fast-paced SaaS environment.
• You’ll collaborate closely with marketing managers, designers, and video partners to adapt messaging across formats, support social listening efforts, and contribute to research-backed content. You’ll gain hands-on experience translating brand voice into multi-channel marketing assets that support growth and visibility.

How you will make a difference day to day

Support Cross-Channel Copy Execution

• Create and adapt campaign messaging across email, paid media, social, and website formats.
• Draft copy for recurring marketing initiatives, seasonal moments, and GTM launches.
• Ensure consistency in brand voice across channels and asset types.
• Update situation-based landing pages as new guidelines and formats are established.

Support Organic Social & Community Engagement

• Assist with social listening and trend monitoring to identify timely content opportunities.
• Draft responses and engage in comments across social platforms.
• Research competitors and industry conversations to inform positioning.
• Contribute ideas for social series or content pilots aligned with growth goals.

Research & Operational Support

• Conduct research for positioning claims, survey data, and performance-backed messaging.
• Organize shared documents, content libraries, and workflow trackers.
• Document recurring marketing processes and content guidelines.

Cross-Functional Collaboration & Growth

• Collaborate with the design, social, web publishing, and SEO/AEO teams to understand campaign goals and channel requirements.
• Participate in creative reviews and feedback sessions.
• Learn how messaging supports SEO/AEO, paid performance, and organic growth strategies.
• Develop foundational skills in brand storytelling, performance marketing, and content optimization.

What you’ll need

• Currently pursuing or recently completed a degree in Marketing, Communications, Journalism, Social Media, or a related field.
• Strong written communication skills with attention to tone and clarity.
• Interest in copywriting, content strategy, and social media marketing.
• Ability to manage multiple small projects and meet deadlines.
• Comfort receiving feedback and iterating on written work.
• Curiosity about digital marketing, search visibility, and audience engagement.

A plus if you have 

• Basic understanding of social media platforms and other marketing channels like email, paid ads, etc. 
• Familiarity with tools such as Figma (for collaboration), Sprout Social, and Google Docs.
• Portfolio showcasing writing samples (academic, freelance, or personal projects).
• Interest in legal tech, SaaS, or educational content.

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Final Interview

About the job

BuildOps is looking for a Senior Procurement Manager to own our end-to-end vendor lifecycle, from intake and evaluation through negotiation, contracting, and ongoing optimization.This role will centralize how we buy software, infrastructure, and services, drive cost savings, enforce commercial guardrails, and free up teams to focus on building and selling. 

You will partner closely with Finance, Legal, IT/Security, and department leaders to ensure every dollar of spend is intentional, well negotiated, and aligned with our strategic priorities.

What you will do

Vendor strategy and intake: 

• Own the vendor intake process, ensuring new requests are aligned with budget, headcount plans, and existing tools.
• Evaluate whether an existing solution can meet the need before approving net new spend.
• Partner with budget owners to prioritize requests based on impact, risk, and ROI.

Sourcing, negotiation, and renewals: 

• Lead RFPs, pricing benchmarks, and competitive bids for key categories (for example SaaS, infrastructure, professional services).
• Negotiate commercial terms including price, ramp structure, auto renewal, caps on increases, and termination rights.
• Build and manage a renewal calendar, ensuring we engage vendors well ahead of renewal dates to avoid last minute compromises.
• Develop a point of view on AI and cloud provider spend management, including token-based consumption models, structuring commitments, monitoring usage, and negotiating guardrails to control cost as AI becomes a core infrastructure layer.

Contracting and guardrails: 

• Develop and maintain a procurement playbook that defines our standard commercial positions (for example no auto renewal by default, limits on term length, renewal caps, usage thresholds).
• Partner with Legal to streamline low risk and standard contracts by creating templates and fallback positions that reduce review time.
• Ensure deals comply with security, privacy, and data handling requirements in partnership with IT/Security.

Process and systems: 

• Own or co own the procurement workflow in Ramp (or equivalent), including approval thresholds, routing rules, and documentation standards.
• Ensure all vendor records, contracts, and key terms are accurately captured in our systems (for example Ramp, ERP, contract repository).
• Continuously simplify and automate procurement steps so stakeholders have a clear, fast path from request to signed contract.
• Identify and aggressively remediate Shadow IT and unsanctioned SaaS by partnering with IT/Security and Finance to surface off process spend, bring critical tools into the formal procurement workflow, and decommission redundant or non compliant tools.

Spend analytics and savings: 

• Build and maintain dashboards and reporting on vendor spend, category trends, and savings realized.
• Identify and execute on consolidation and rationalization opportunities (for example duplicate tools, underused licenses, overlapping vendors).
• Track and communicate savings targets and performance, including both hard savings and cost avoidance.

Stakeholder partnership: 

• Serve as the primary point of contact for vendor related questions and escalations across the company.
• Educate stakeholders on procurement best practices and how to engage early to get the best outcomes.
• Partner with Finance on budgeting and forecasting for vendor spend, including scenario analysis for major contracts.

What we look for

Must haves: 

• 5+ years of procurement, strategic sourcing, or vendor management experience, ideally in B2B SaaS or technology.
• Demonstrated track record of negotiating complex SaaS and infrastructure deals and delivering measurable savings.
• Strong understanding of commercial terms, including renewal structures, usage based pricing, SLAs, and basics of liability and indemnity.
• Comfortable working with Finance and Legal to align on budgets, risk tolerance, and contract standards.
• Highly analytical, able to model scenarios and quantify trade offs (for example TCO, payback, ROI, unit economics)
• Excellent communication and influence skills, able to push back constructively while maintaining strong relationships.
• Self starter who can build processes in an environment that is still scaling and maturing its procurement function.

Nice to have: 

• Experience implementing or owning workflows in Ramp, Coupa, Procurify, or similar tools.
• Background working with global vendors and multi-entity structures.
• Prior experience in a high growth startup environment.

Who you are

• You are a strategic, hands-on procurement leader who enjoys building structure in a scaling environment and acting as a trusted advisor to stakeholders.
• You are comfortable digging into details of contracts and pricing models while also stepping back to design processes, playbooks, and systems that make vendor management more efficient and transparent across the company.

Compensation

• LA/SF salary range: $165,000.00 - $185,000.00 base salary + annual bonus opportunity.

Role Description

As a Senior Value Engineer specializing in the Public Sector, you are pushing the envelope in solving critical operational challenges for State and Local Government agencies. You will be working with our most strategic public sector clients, understanding their unique objectives—from enhancing citizen services and modernizing legacy systems to optimizing grant management and regulatory compliance—and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with top AI and ML technology partners, such as Microsoft, OpenAI, and Databricks.

With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands the complex realities of government operations (breaking down agency silos) and enables agencies to industrialize AI. This unlocks real ROI on AI deployments, maximizing taxpayer value at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to government CIOs and Agency Directors, and ensure successful implementation, adoption, and value realization to increase the footprint of Celonis across state and local governments.

Key Responsibilities:

• AI Discovery & Solutioning: Understand public sector AI strategies and specific agency challenges (e.g., benefits administration backlogs, procurement bottlenecks, public safety resource allocation, or permitting delays). As a Celonis product and government domain expert, find the best problem-solution fit and translate agency requirements into innovative solutions that deliver measurable public impact.

• Pre- and Post-Sales Execution: Actively drive the full customer lifecycle within the public sector. Lead technical discovery and capability demonstrations during the complex government pre-sales and procurement (RFP) cycles, and remain deeply involved post-sale to guide implementation, ensuring agreed value and adoption thresholds are successfully met.

• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude, and don’t shy away from complex legacy processes. Leverage cutting-edge AI technologies to rapidly build creative prototypes in agency hackathons, solving critical pain points to improve constituent experiences.

• Agentic Process Transformation: Support our government customers in achieving real value out of AI deployments at scale, enabling a fundamental shift from traditional, rigid, paper-heavy workflows to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform (e.g., intelligent case triaging or automated compliance checks).

• Proof Projects: End-to-end execution of critical Proof-of-Value projects. This includes architecting and delivering secure, scalable LLM/agent systems with RAG, tools, and guardrails, while seamlessly integrating with government enterprise data, identity protocols, and stringent compliance/security frameworks (e.g., StateRAMP, HIPAA, CJIS).

• Domain & Industry Leadership: Serve as the internal and external technical subject matter expert for the State & Local Government vertical, scaling knowledge across the organization regarding agency processes and public sector nuances.

Requirements:

• 5+ years of experience leading technical pre-sales and post-sales engagements specifically within the Public Sector (State & Local Government). This includes navigating government procurement cycles, building compelling ROI business cases for public funds, and guiding technical implementations through to constituent value realization.

• Deep understanding of business processes native to state and local governments (such as Health & Human Services, Procurement, Finance, DMV operations, or Public Safety) with the ability to translate high-level policy or agency needs into specific, impactful AI use cases.

• Expertise in generative AI techniques like RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning used to build high-impact use cases (e.g., intelligent constituent-facing chatbots, automated processing of policy documents, or grant application analysis).

• Solid knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.

• Strong presentation skills to both internal and external stakeholders (including elected officials, agency directors, and IT leadership), whether leading technical whiteboarding sessions or formal readouts and demos.

• Bachelor’s Degree required; Master's Degree in computer science, engineering, mathematics, or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails suited for highly scrutinized public sector environments.

• Experience in deploying and monitoring models at scale within government-compliant cloud environments (e.g., AWS GovCloud, Azure Government).

• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.

Visa sponsorship is not offered for this role.
Learn More about Value Engineering at Celonis Here

About the Role

We're hiring an AI Engineer to work on the AI core of Mill Commercial — the computer vision and agentic systems that turn a stream of food waste into operational intelligence for commercial kitchens. Mill Commercial integrates a camera and onboard compute directly into our high-capacity food recycler; models running on the edge identify, classify, and quantify food scraps at the point of generation, and our vision pipeline turns that signal into procurement and operational guidance for large food service operators.

You'll join a small AI team, building the data and training pipeline that produces our edge CV models, designing the cloud-side evaluation that tells us whether those models are good enough to ship, and helping build the agentic, LLM-driven product features that turn raw waste data into customer-facing insights and recommendations. This is a hands-on senior IC role for someone who's equally comfortable fine-tuning a segmentation model, prompting a VLM, and wiring an agent into a product feature.

What You'll Do

• Build and manage the end-to-end ML training pipeline: data ingestion from deployed kitchen units, ground truth generation, annotation tooling (including foundation-model-assisted labeling), training, evaluation, and retraining cycles.
• Train and evaluate segmentation, classification, and mass-estimation models for the Mill Commercial camera pipeline — from prompting foundation models to fine-tuning ConvNets and VLMs.
• Build the cloud-side evaluation harness that tells us how our shipped edge models are actually performing in the field — automated, reproducible, and aligned to product accuracy targets across food types, kitchen environments, and deployment configurations.
• Own MLOps: reproducible training, experiment tracking, model versioning, and automated evaluation against product-defined accuracy targets.
• Export and validate models for deployment to edge devices, working closely with the edge team on optimization, quantization, and integration.
• Help design and build the LLM- and agent-powered product features that consume waste characterization data and turn it into customer-facing recommendations — purchasing suggestions, anomaly explanations, operational nudges. Define how agents call tools, ground in customer data, and stay reliable in production.
• Analyze failure cases systematically — unfamiliar food classes, novel kitchen environments, challenging lighting and clutter conditions — and drive the data and modeling decisions that close accuracy gaps.

What We're Looking For

• Strong fundamentals in computer vision and deep learning — segmentation, detection, classification, tracking. You understand the architectures well enough to make informed choices.
• Fluency with modern ML approaches — VLMs, LLMs, foundation models, and agentic systems — alongside classical deep learning. You know when to fine-tune a ConvNet, when to prompt a VLM, and when to wire up an agent, and you understand the practical realities of putting any of them into a product.
• Experience building ML training pipelines and data annotation systems at scale.
• Experience evaluating ML models rigorously — designing metrics, building the eval harness, and using results to drive product decisions rather than just publish a number.
• Proficiency with cloud ML infrastructure (AWS or equivalent) — you've managed training jobs, data pipelines, and experiment workflows in production.
• Familiarity with cloud-to-edge model deployment.
• Clear, direct communication — you can explain tradeoffs to non-technical stakeholders, push back honestly when you disagree, and write docs that others can follow.
• Genuine interest in applying AI to food waste reduction and sustainability. This is a mission-driven product and we want people who care about the mission.

Software skills: Python, PyTorch, OpenCV. Strong familiarity with MLOps on AWS infrastructure. Experience with LLM and agent frameworks. Google Cloud / Gemini experience is a plus.

Nice to Have

• Experience with video understanding (temporal consistency, tracking, video segmentation)
• Experience with foundation models for data annotation
• Experience with MLOps tooling (Weights & Biases, MLflow, SageMaker, or equivalents)
• Experience shipping LLM- or agent-powered features in a consumer or B2B product
• Hardware / IoT product experience, particularly with computer vision and cameras for embedded systems

The estimated base salary range for this position is $240 to $280k, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs. At Mill, it is not typical for an individual to be hired at or near the top of the range for their role.

Role Overview

The Associate, Marketing will support the execution of Modern Animal’s lifecycle and retention strategies across CRM, review platforms, and broader retention initiatives. This role is responsible for bringing strategy to life, owning day-to-day execution across email/SMS, review management, member experience initiatives, and reporting. This is an ideal role for someone highly detail-oriented, organized, and eager to grow within lifecycle marketing and member experience.

Key Responsibilities

Lifecycle & CRM Execution

• Execute email, SMS, and push campaigns across the member lifecycle (onboarding, engagement, retention)
• Build and QA campaigns within CRM platforms
• Support journey optimization through testing and iteration

Reviews & Reputation Management

• Support strategy and execution of Google and Yelp review programs
• Monitor review trends and assist in surfacing insights to inform clinic-level improvements
• Partner cross-functionally to ensure timely responses and escalation tracking

Member Experience Reporting

• Assist in building and maintaining monthly reporting (NPS, app ratings, third-party reviews, churn drivers)
• Identify trends and flag outliers across clinics and regions while proposing strategies to tackle the issues they uncover

Cross-Functional Support

• Partner with Operations, Technology, and Care teams to support member experience initiatives
• Assist with ad hoc marketing strategy projects as business needs evolve

Qualifications

• 1–3 years of experience in marketing, CRM, lifecycle, or customer experience
• Strong attention to detail and ability to manage multiple workstreams simultaneously
• Comfort working with data; able to pull insights and spot trends
• Experience with CRM tools (e.g., Braze, Iterable, HubSpot) is a plus
• Strong organizational and communication skills

Role Overview

The Head of Growth will own Modern Animal’s acquisition engine and be accountable for efficiently driving new member growth at scale. This role oversees a seven-figure marketing budget, defines channel strategy, and ensures investments deliver against CAC and volume targets.

This is a highly analytical, business-critical role with end-to-end ownership of growth performance. You will operate as the central decision-maker across channel mix, budget allocation, and performance strategy, partnering closely with Creative, Lifecycle, Analytics, and Operations to align growth with market demand and clinic capacity.

While initially an individual contributor, this role will manage external agencies and build the foundation for a high-performing growth team, with plans to hire an internal team in the near term.

Key Responsibilities

Strategy & Performance

• Own acquisition strategy across all paid and performance channels (e.g., Google, Meta, Yelp, Direct Mail, OOH, emerging platforms)
• Drive channel mix and investment decisions to hit new member and CAC targets
• Continuously identify opportunities to scale, reallocate, or optimize spend based on performance and business needs
• Ensure growth efforts are aligned with regional dynamics, clinic capacity, and expansion priorities
• Own budget planning, pacing, and forecasting across daily, monthly, and quarterly horizons
• Partner with Finance and Marketing leadership to guide investment decisions and tradeoffs 

• Manage external media buying agencies (Google, Meta), holding them accountable to performance, testing velocity, and reporting standards

Measurement, Insights & Optimization

• Define and monitor core growth KPIs (CAC, CVR, CPL, etc.)
• Partner with Analytics to understand attribution, channel incrementality, and performance drivers
• Surface actionable insights and recommendations to leadership regularly
• Continuously test and optimize across audiences, creative, landing experiences, and channel mix

Creative Testing Strategy

• Own the paid media creative strategy and testing roadmap
• Partner with Creative to develop high-performing, channel-specific assets
• Translate performance data into clear testing hypotheses and creative direction
• Ensure a consistent cadence of experimentation to drive incremental gains

Qualifications

• 6-10+ years of experience in growth marketing or paid media, ideally in a high-growth, multi-location or consumer services business
• Proven experience owning and optimizing seven figure paid media budgets and forecasts
• Deep hands-on knowledge of Google Ads and Meta Ads, including strategy, testing, and performance analysis
• Experience managing and scaling acquisition across multiple channels and geographies
• Strong analytical skills with the ability to translate data into clear decisions and recommendations
• Experience managing agency partners and holding them accountable to performance outcomes
• Familiarity with attribution models, incrementality testing, and performance measurement challenges

Role Overview

The Manager, Community Marketing will own the strategy and execution of Modern Animal’s local and field marketing efforts across markets. This role is responsible for building and managing relationships with local partners, activating community-based growth channels, and ensuring consistent, high-quality execution of events and grassroots initiatives.

This is a highly autonomous role suited for someone who thrives in fast-paced environments, is deeply organized, and can independently manage multiple partnerships and activations at once.

Key Responsibilities

Community & Partnership Strategy

• Develop and execute local marketing strategies across clinics and markets
• Build and manage partnerships with shelters/rescues, local businesses, apartment communities, and beyond
• Identify new opportunities to drive awareness and member acquisition at the local level

Events & Activations

• Plan and execute local events, pop-ups, and community activations
• Ensure events are well-organized, on-brand, and deliver against acquisition and awareness goals
• Manage logistics, materials, and on-site execution

Field Team Management

• Recruit, train, and manage brand ambassadors for event staffing as needed
• Ensure consistency in brand representation across all field efforts

Relationship Management

• Own partner relationships end-to-end, acting as the primary point of contact
• Maintain strong, ongoing relationships that drive repeat and scalable opportunities

Performance Tracking

• Track and report on performance of community initiatives (leads, bookings, ROI where applicable)
• Continuously optimize programs based on performance and learnings

Qualifications

• 4–7 years of experience in community, partnerships, or brand marketing
• Proven ability to manage multiple partnerships and projects simultaneously
• Highly organized with strong attention to detail
• Self-starter who can operate independently with minimal oversight
• Strong interpersonal and relationship-building skills
• Experience managing events and/or field teams preferred

About the role:

At Headway, we’re building the largest national network of therapists who accept insurance — and making mental healthcare radically more accessible in the process. Our ability to serve patients starts with providers. As Director of Product for Provider Growth, you’ll lead the product vision, strategy, and execution for how we attract, onboard, and activate providers on Headway. 

Your mission is to grow the number of active providers on Headway by delivering a seamless, delightful onboarding and activation experience and by building high-impact growth channels. You’ll lead cross-functional teams responsible for critical surfaces across the provider funnel, including leads forms intakes, credentialing, onboarding, and referrals programs. You’ll also drive new product surfaces and big bets that tie into long-tail growth opportunities, like growing Group Practices. 

Provider growth is one of Headway’s most important levers for scaling access to affordable mental healthcare. Whether it's building a world-class referrals engine, optimizing conversion through onboarding, or laying the groundwork for future market expansion, this role is at the heart of Headway’s growth story — and critical to advancing our mission. This is a pivotal role for both Headway and our mission to make mental healthcare more accessible.

What you’ll do at Headway:

• Own the vision and strategy for provider growth — balancing bold bets with near-term impact to increase the number of new activated providers.
• Collaborate deeply with cross-functional teams — design, engineering, data, operations, GTM — to learn fast, ship often, and deliver meaningful outcomes.
• Lead and scale a team of PMs focused on improving conversion through onboarding, referrals, and provider activation flows.
• Use data and design to optimize the onboarding journey and improve conversion, provider experience, and overall efficiency.
• Stay close to providers and the market, using insights, data, and feedback to inform product strategy and prioritization.
• Be a strategic thought partner across the company on growth, activation, and provider experience.

You’ll be great for this role if you:

• Are a growth-minded product leader with 8+ years of experience driving measurable business impact through product innovation, with at least 4 years managing PMs.
• Have experience with B2B2C or platform products, ideally in a growth, marketplace, or onboarding-focused role.
• Are a strategic thinker who can zoom in and out — balancing long-term vision with near-term execution, and being honest about what matters most.
• Love digging into customer insights, data, and operational realities to shape your strategy.
• Thrive in ambiguous, fast-paced environments and excel at bringing clarity, focus, and momentum.
• Are a motivational leader who knows how to build high-performing teams and influence cross-functional stakeholders.
• Care deeply about delivering meaningful impact — for providers, patients, and Headway’s mission.

Compensation and Benefits:

The expected base pay range for this position is $249,600 - $312,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

• Benefits offered include:
• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

#LI-AC1

OVERVIEW

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to lead the build-out of the industry’s leading operational platform.

As the Head of Enablement, you’ll operate at the intersection of strategy and execution. You’ll define how we equip Revenue, Marketing, BD, Professional Services, Customer Success, Customer Support, and our AI Center of Excellence (CoE) with the tools, training materials, and strategic partnership to deliver mutually agreed-upon exceptional outcomes. You’ll also own the BuildOps Academy as a strategic lever to reduce implementation time-to-value, facilitate customer product adoption, and enhance internal enablement efforts. You’ll centralize and lead all internal enablement resources and report to our Chief of Staff. If you thrive at the intersection of curriculum architecture, change management, and operational rigor, this is the role for you.

ROLES & RESPONSIBILITIES

• ^{Define and own the multi-year enablement vision and strategic roadmap, partnering with senior leaders across GTM, Post-Sale, our AI CoE, and Product to align priorities with business objectives and growth goals}

• ^{Define and execute the BuildOps Academy strategy: reduce implementation time to value, accelerate customer adoption, and serve as a reusable engine for internal enablement}

• ^{Lead and develop a team of functional enablement managers and analysts; set priorities, performance expectations, and a culture of continuous improvement}

• ^{Own and maintain our LMS (Docebo) as the source of truth for enablement content across functions and customers; establish governance for content creation, review cycles, and deprecation}

• ^{Embed AI into how enablement content is created, personalized, and measured—staying current on best-in-class approaches and bringing them into our programs}

• ^{Establish and track enablement KPIs (e.g., ramp time, certification completion, productivity uplift, customer time to value, Academy engagement) and prepare executive-ready communications that frame progress, gaps, and investment asks for ELT and board audiences}

IDEAL CANDIDATE

• Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment

• Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow)

• Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision

• Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs

• 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team

• Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)

• Clear, compelling communicator who can translate complex product or process information into engaging learning experiences

• This role is hybrid, requiring 3 days per week in office. Candidates should be based in Los Angeles, San Francisco, Raleigh, or Toronto.

ABOUT BUILDOPS

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Compensation:

• $185,000 - $231,000 base salary range + annual bonus

As a Strategic Finance Manager, you will sit within the Strategic Finance GTM team and play a critical role in driving durable marketplace health across Provider and Patient. This is a highly cross-functional role for someone who thrives at the intersection of financial analysis and strategic decision-making. You'll build models, track performance, and surface insights that drive appointment volume, retention, and long-run unit economics.

You will:

• Serve as the primary Finance Business Partner for appointments reporting — patient churn, provider churn, appointments per provider, net revenue retention, and active patient behavior
• Build and maintain functional operating models for Provider and Patient, and drive ongoing budgeting and forecasting processes for the function
• Lead deep dives to identify business problems, perform root cause analysis, and develop strategies for accelerating progress — monitoring trends, surfacing early signals of de-averaged performance, and partnering with product, operating, and growth teams to address issues and scale successful behaviors
• Partner cross-functionally to surface insights and support strategic decision-making
• Develop dashboards, reporting, and executive-ready materials to communicate progress against goals

You’d be a great fit if:

• You have 6+ years of professional experience, ideally in a mix of financial services (Investment Banking / Consulting / Private Equity) and highly analytical roles at a fast-growing tech company (Strategic Finance)
• You are highly proficient in Google Sheets (advanced formulas) and Looker (or similar BI tools) and comfortable working with large datasets
• You are detail-oriented and have a “measure twice, cut once” approach when working with financial data
• You are excited about AI and how it's reshaping finance, and you actively explore and apply AI tools to drive faster insights, greater efficiency, and smarter decision-making
• You’re excited to work cross functionally with the business teams to develop a greater understanding of function-specific efficiency metrics and help course-correct where necessary
• You take ownership and are a resourceful self-starter—you proactively seek context, solve ambiguous problems, and anticipate stakeholder needs
• You communicate complex insights clearly, tailoring your message for different audiences (finance vs. business/product partners)
• You thrive in a fast-paced, cross-functional environment and enjoy collaborating with Provider, Patient, product, and growth teams
• You are excited about joining a mission-driven company and driving marketplace efficiency and durable growth to improve mental healthcare access

Compensation and Benefits:

The expected base pay range for this position is $152,000 - $190,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

#LI-LN1

We’re hiring a Salesforce Administrator to help scale the operational backbone of the BuildOps GTM motion. Salesforce is the center of our go-to-market motion — and we need someone who can build, optimize, and evolve the platform at high speed while maintaining enterprise-grade quality and control.

This role requires deep Salesforce administration expertise and strong Quote-to-Cash (QTC) experience, including hands-on familiarity with Salesforce CPQ and downstream revenue workflows involving RCA, ARM, or similar revenue accounting tools.

If you thrive in fast-paced environments, enjoy solving complex GTM process challenges, and consistently deliver fast + thorough outcomes, you’ll excel here.

What You’ll Do

Optimize and Scale Salesforce

• Administer and optimize Salesforce across Sales, Marketing, Customer Success, and Finance
• Build and maintain scalable automation using Flows, validation rules, approval processes, and custom objects
• Drive clean, scalable architecture that supports rapid growth and evolving business needs
• Manage user access, roles, profiles, permission sets, and governance best practices
• Lead deployments, release cycles, sandbox strategy, QA, UAT coordination, and change management
• Maintain documentation and system standards while moving fast
• Ensure data cleanliness and enforce process compliance through smart controls and automation

Drive Quote-to-Cash Execution

• Own Salesforce CPQ configuration: products, bundles, pricing, discounting, approvals, renewals, amendments, and contracting workflows
• Build and optimize end-to-end Quote-to-Cash processes (Opportunity → Quote → Contract → Billing → Revenue)
• Partner with Finance to ensure clean revenue processes aligned with revenue recognition requirements
• Support integrations and workflows tied to RCA, ARM, and other revenue automation tools
• Continuously improve quoting speed, accuracy, and compliance through automation and smarter system design

Partner Across the Business

• Work closely with Sales leadership, Finance, Deal Desk, Customer Success, and GTM teams
• Translate evolving business requirements into system execution quickly and correctly
• Train users, improve adoption, and enforce best practices without slowing the business down

What We’re Looking For

Experience

• 5–7+ years of Salesforce Administrator experience (required)
• Proven success supporting high-growth SaaS GTM organizations
• Deep expertise in Salesforce CPQ (required)
• Strong experience supporting Quote-to-Cash workflows
• Experience operating in environments with frequent change, shifting priorities, and aggressive scaling goals

Certifications (Required)

• Salesforce Certified Administrator
• Salesforce Advanced Administrator
• Salesforce CPQ Specialist (strongly preferred / ideal)

Additional certifications (Platform App Builder, Sales Cloud Consultant, Revenue Cloud Consultant) are a plus.

Technical Skillset

• Expert-level Salesforce Flow experience (record-triggered, scheduled, screen flows)
• Strong understanding of Salesforce data architecture and object modeling
• Experience managing integrations and working alongside technical teams (APIs, middleware, ETL tools)

Additional Skillset

• Extreme Ownership: Takes responsibility for outcomes and drives work to completion without being chased.
• Bias for Action: Moves quickly in ambiguous environments while maintaining high quality.
• Strong Stakeholder Management: Partners effectively across Sales, Finance, CS, and Marketing and all other partner teams across the organization
• Team Player: Works well within a team environment alongside teammates and stakeholders
• Clear Communicator: Explains technical concepts in business terms and sets expectations proactively.
• Adaptable & Resilient: Thrives in fast-paced, frequently changing environments.
• High Standards: Cares deeply about data integrity, process discipline, and system performance.

Compensation: $120,000 to $160,000 base salary + performance bonus

Role Description:

As a member of Mill's Product Design Engineering team you will own the mechanical integration of camera and imaging systems into Mill's hardware products. You will work closely with other members of the PD team as well as cross-functional groups including Industrial Design, Electrical Engineering, Reliability, Firmware, Product Management, and Operations to bring a world-class vision system to life inside a demanding real-world environment.

Objectives of this role:

• Own the mechanical integration of camera module from concept through mass production
• Partner with EE and firmware teams to define camera mounting requirements, thermal management strategies, and cable routing solutions
• Generate detailed CAD models, specifications, and documentation for camera assemblies and associated mechanical components
• Prototype, test, and analyze camera sub-system designs to validate image quality, environmental robustness, and long-term reliability
• Perform tolerance analysis and define alignment strategies to meet image quality targets 
• Perform root cause analysis of performance failures and drive corrective actions
• Work directly with the supply chain and contract manufacturers to ensure camera assemblies are properly manufactured and assembled at scale

Qualifications:

• BS degree in Mechanical Engineering or equivalent
• 5+ years of experience in mechanical product design, with at least 2 years directly involving camera or imaging system integration
• Experience designing camera systems for harsh or contaminated environments strongly preferred
• Consumer Electronics, Home Appliance, or IoT hardware industry experience preferred
• Expertise in CAD modeling; experience with NX preferred
• Detailed knowledge of plastic and metal part manufacturing processes
• Solid understanding of DFM, DFA, GD&T, and tolerance analysis
• Demonstrated ability to apply engineering fundamentals to find simple solutions to complex problems
• A strong desire to work hands-on
• Strong communication skills

The estimated base salary range for this position is $175k to $225k, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs. At Mill, it is not typical for an individual to be hired at or near the top of the range for their role.

Associate / Senior Associate, Client Service
San Francisco, California 

Your Role

We are looking for an Associate / Senior Associate on our Client Service team in San Francisco to support the growth of our firm. Primary responsibilities include:  

• Providing exceptional service while anticipating client needs and concerns, and proactively delivering solutions for all aspects of client relationships
• Supporting complex client onboarding and investment account opening processes including subscription documentation for private investments
• Participate in working with custodian service teams to facilitate client activity
• Assisting experienced team members as a liaison with client’s other trusted advisors such as accountants, attorneys, lenders and insurance advisors
• Creating and maintaining client and partner data n Salesforce and other systems
• Monitoring and assisting with client inquiries and issues, and escalating complex issues to the appropriate team member, as needed, across a variety of family office-focused areas, including major purchases, philanthropic grant-making, and personal staffing
• Managing risk and assisting the Firm in adhering to regulatory compliance and operational policies and procedures
• Assisting with managing cash positions, money movements, and private banking services for clients as needed

About You

• Have 4+ years of experience in professional client service or operations work in financial services; preferably within private wealth management, either with an RIA or with a multi-family office
• Bachelor's degree preferred
• Possess a service-oriented mindset and are motivated to help others
• Are well-organized and deadline-driven
• Are proactive and possess strong follow-up and organizational skills
• Pay attention to the details and are accurate without losing sight of the big picture
• Manage multiple priorities simultaneously
• Enjoy collaborative environments and communicate effectively with a broad range of stakeholders
• Enjoy solving problems - if you don’t know the answer, you’ll dig until you find it
• Love taking on challenges and finding creative solutions
• Doesn’t get flustered easily
• Are discreet in handling sensitive and confidential information
• Work well independently and as part of a team

Compensation & Benefits

Compensation at Jordan Park includes a base salary, discretionary year-end bonus, benefits and other perks.  We apply a total reward philosophy when determining compensation terms.

The expected base salary for this role in San Francisco, California will range from $100,000 - $135,000 per year commensurate with experience, job-related skills, relevant education, licenses and certifications, and other business and organizational needs.

Our benefits package includes: 

• Medical, dental & vision insurance – 100% of premium covered for employees
• 401k participation with employer contribution
• Generous paid time off 
• Commuter benefits program (pre-paid tax dollars towards your commute)
• Fitness Reimbursement
• Annual Professional Development Stipend

About the Role

The Recruiting Coordination team is the operational backbone of Headway's talent engine. We're the team that makes hiring happen — from the moment a candidate is scheduled for their first interview to the day an offer is signed. We own the logistics, the details, and the candidate experience that shapes how people feel about Headway before they ever join.

We are looking for a strong partner for our Recruiters and Sourcers to enable an exceptional candidate experience for potential hires across the company. As we continue to scale at hyper-growth pace, we're seeking an operationally excellent and relationship-driven teammate to plug into searches, collaborating effectively with hiring managers, candidates, interview teams, and talent stakeholders. This is a great opportunity for a Talent professional who is looking for exposure to a mission-driven, high growth organization!

You Will

• Schedule and coordinate interviews end-to-end across a portfolio of open roles, ensuring every detail is confirmed and nothing falls through the cracks
• Serve as a primary scheduling point of contact for candidates throughout the interview process, delivering a warm and organized experience
• Maintain accurate candidate records and pipeline data in Greenhouse in real time
• Partner with recruiters and sourcers to manage logistics — calendar coordination, interviewer prep, and video link setup — across multiple simultaneous reqs
• Communicate proactively when schedules change, conflicts arise, or candidates need updates
• Support TA operational workflows, including BrightHire coordination and other tooling as we automate and streamline

You'd Be a Great Fit If…

• You're known for being organized and detail-oriented — you're the person who catches the timezone error before it becomes a problem
• You've worked in a high-volume coordination, scheduling, or operations role and thrived under the load
• You communicate clearly and warmly — candidates and interviewers alike feel informed and taken care of
• You treat data hygiene as a professional standard, not an afterthought
• You're proactive — you don't wait to be asked before flagging a conflict or closing a loop
• You're energized by the pace of a fast-growing company and comfortable with change

Compensation and Benefits:

The expected base pay range for this position is $91,000-$119,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

Role Description:

We’re looking for an experienced Software Development Engineer in Test (SDET) to join our Software Quality team and help lead our test automation strategy across the Mill ecosystem — spanning embedded firmware, mobile apps (iOS/Android), web, and cloud platforms. This role will play a key part in shaping our end-to-end quality strategy and building the frameworks that ensure reliability and scalability in our rapidly evolving products.

Key Responsibilities

• Collaborate closely with the engineering team to design and develop Mill’s automated test infrastructure.
• Design, implement, and scale automation frameworks covering embedded firmware, mobile applications, web, and cloud services.
• Interface with cross-functional leaders (Product, QA, Engineering, TPMs) to translate product requirements and feature requests into well-defined, structured test plans.
• Drive automation initiatives — mentor QA engineers, explore emerging tools, and champion best practices in test engineering.
• Establish and maintain reliable processes and tooling for test script development, integration, and execution.
• Partner with Developers, QA Engineers, Firmware Engineers, Software Engineers, Product Managers, and TPMs to ensure robust end-to-end product quality across all layers of the stack.

Minimum Qualifications

• B.S. in Computer Science, Computer Engineering, or a related field.
• 8+ years of experience in software development and testing roles.
  Strong programming skills in Python, Java, and JavaScript.
• Deep understanding of software design principles, automation frameworks, and quality engineering across mobile, cloud, and firmware systems.
• Excellent written and verbal communication skills, with the ability to produce clear technical documentation and architecture diagrams, and collaborate effectively with cross-functional teams.
  

Preferred Qualifications

• Hands-on experience using Python and Java in production-grade automation.
• Proven record of shipping and scaling consumer-facing products with high reliability and performance.
• Experience working in fast-paced, agile environments (Scrum/Kanban) with startup-level velocity.
• Camera systems or computer vision testing experience is a strong plus.
• Expertise in CI/CD pipelines and automated integration/system testing (e.g., Jenkins, GitHub Actions).
• Proficiency with GitHub (version control) and project tracking tools such as JIRA.

The estimated base salary range for this position is $190k to $210k, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs. At Mill, it is not typical for an individual to be hired at or near the top of the range for their role.

About the Role

We're hiring an Executive Recruiting Coordinator to own the candidate experience end-to-end across all of our senior and executive level searches. In this role, you will operate as a strategic partner to our Executive Recruiters and Leadership team, ensuring candidates feel taken care of and have a truly remarkable experience interviewing with Headway. You’ll own complex scheduling across multiple senior stakeholders, manage high-touch candidate logistics and ensure we are providing a ‘white glove’ experience every time. 

You Will

• Own interview scheduling end-to-end for all active senior level searches - managing complex, multi-timezone calendars across senior candidates, executives, and cross-functional interview panels
• Serve as the primary coordination point of contact for executive candidates, delivering a warm, polished, and organized experience at every touchpoint
• Maintain real-time accuracy in Greenhouse across all exec pipelines - candidate records, interview stages, and pipeline data
• Build and own the operational playbook for executive coordination - confirmation cadences, prep material delivery, debrief logistics, to ensure the process is consistent and scalable
• Partner closely with senior recruiters to proactively flag scheduling risks, resolve conflicts, and keep searches moving without interruption
• Handle sensitive search details with discretion, representing Headway professionally in every interaction with candidates and hiring leaders

You'd Be a Great Fit If…

• You have 2+ years coordinating executive or senior leadership searches before and understand what makes the candidate experience at that level different
• Your scheduling record is near-perfect - you're the person who catches the timezone error, the double-booking, and the missing confirmation before anyone else notices
• You can independently own a full portfolio of complex searches without daily direction - you know what needs to happen and you make it happen
• You communicate with polish and precision - your emails to VP and C-suite candidates are clear, warm, and professional without being stiff
• You think in systems - when something's inefficient, you don't just work around it, you fix it and document it so it doesn't happen again
• You handle ambiguity and last-minute changes without losing your footing — executive schedules shift constantly, and you stay ahead of it

Compensation and Benefits:

The expected base pay range for this position is $124,000-$146,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

About the Job

At BuildOps, we are building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we are reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration, and we look for those same qualities in every new hire.

As an Executive Social Media Associate, you will play a pivotal role in our Marketing and Brand team, owning our social presence across channels and turning our product vision and customer stories into compelling, executive level narratives. You will drive impact by elevating the BuildOps brand, growing and engaging our audiences, and shaping how prospects, customers, and industry leaders perceive us. Reporting to the Director of Brand, Content, & Comms, this role is ideal for someone who is hands on, data informed, and highly creative, and who is energized by building programs from the ground up in a fast moving, industry defining company.

What you will do

Executive content creation

• Develop and publish content across LinkedIn, Instagram, YouTube, X, and TikTok for the CEO and other executive team members.
• Ghostwrite posts and scripts that reflect each executive's authentic voice and point of view.
• Build and manage publishing calendars that align with business priorities, thought leadership themes, and key events.

Video production

• Plan, shoot, and edit short-form and long-form video content, from quick behind-the-scenes clips to structured thought leadership segments.
• Optimize video for each platform's format and algorithm, including Reels, Stories, Shorts, and TikTok.
• Own end-to-end production using tools such as CapCut, Premiere Pro, Final Cut, or Descript.

Voice capture and storytelling

• Conduct regular 1:1 sessions with executives to extract insights, anecdotes, and perspectives.
• Turn complex or technical ideas into clear, engaging narratives tailored to social platforms.
• Maintain and evolve voice guidelines so content remains consistent yet fresh across channels.

Multi-channel strategy

• Build and maintain a cross-platform content calendar that adapts messaging and format to the strengths of each channel.
• Tailor concepts so that what works on LinkedIn is appropriately adapted for TikTok, Instagram, YouTube, and X.
• Test new formats and approaches, then scale what performs best.

Community engagement

• Monitor and engage with comments, replies, and DMs on behalf of executives in a way that feels genuine and human.
• Build relationships with key followers, partners, creators, and industry voices.
• Identify opportunities to join relevant conversations in real time.

AI-native workflows

• Use AI tools (for example Claude, ChatGPT, Midjourney, Runway, CapCut, Descript) to accelerate ideation, drafting, editing, repurposing, and scheduling.
• Continuously experiment with new AI capabilities to increase output and quality.

Comms and campaign support

• Support broader executive communications, including event-related content, internal announcements, press and media preparation, and ad hoc messaging needs.
• Partner with the broader marketing and comms team to align executive content with company narratives and campaigns.

Trend monitoring and analytics

• Stay ahead of platform algorithm changes, emerging content formats, creator trends, and B2B social best practices, and proactively bring ideas to the table.
• Track engagement, follower growth, impressions, and content performance across platforms.
• Report on what is working, propose experiments, and iterate quickly based on data.

What we look for

• 1+ years of experience in social media management, executive content, digital marketing, or a related role (agency, in-house, or freelance).
• Ability to plan, shoot (including on a phone), and edit video content end-to-end using tools like CapCut, Premiere Pro, Final Cut, or Descript.
• Deep familiarity with LinkedIn, Instagram (Reels, Stories, Feed), YouTube (Shorts and long-form), X, and TikTok, based on active use, not just theory.
• Demonstrated experience ghostwriting in another person's voice for social platforms or executive communication.
• Proven use of AI tools in a creative workflow, including writing, editing, image generation, repurposing, and research.
• Understanding of how B2B audiences think, or a strong desire to learn, with bonus points for experience in SaaS, vertical software, construction tech, or the trades.
• Comfort working directly with senior executives and C-suite leaders in a fast-paced environment.
• Experience with social analytics platforms (for example Sprout Social, Hootsuite, or similar), or willingness to learn quickly.

Who you are

• You are a content-native operator who naturally thinks in formats, hooks, and story arcs.
• You use social platforms daily and have strong instincts for what makes people stop scrolling.
• You have a sharp creative eye for visual design, pacing, and sound, and you know how to make content feel professional without being stiff or overly corporate.
• You actively use AI tools to increase your speed and output, and you enjoy experimenting with new workflows.
• You have a strong bias for action, move quickly from idea to execution, and are comfortable iterating in public based on feedback and performance.
• You are highly organized, able to manage multiple executive personas and content streams at once without dropping details.
• You are curious, coachable, and excited to learn directly from executives and subject matter experts.

Compensation

• $65,000 - $85,000 base salary range + bonus

About the Role

At Headway, we’re building the largest national network of therapists who accept insurance — and making mental healthcare radically more accessible in the process. Our ability to serve patients starts with providers. As Staff Researcher for Provider Growth, you’ll lead research to inform the product vision, strategy, and execution for how we attract, onboard, and activate providers on Headway. 

In this role, you will be a strategic partner, utilizing a mixed-methods approach to uncover critical insights about our Providers. You will conduct research to inform business, product, and marketing strategies, helping us identify and unlock significant growth and differentiated product opportunities. You’ll be responsible for foundational insights and developing a nuanced understanding of diverse provider segments—practice starters vs. veterans, therapists vs. prescribers, solo vs. group practices—each with different needs, painpoints, and behaviors. You’ll share insights and make recommendations about when to personalize and when to unify, helping the team build solutions that flex to serve unique segment needs while maintaining a coherent, unified Headway experience. You'll operate with high autonomy and ownership, presenting regularly to executive leadership including our CEO and making bold recommendations backed by clear, evidence-driven rationale.

Provider growth is one of Headway’s most important levers for scaling access to affordable mental healthcare. Whether it's building a world-class referrals engine, optimizing conversion through onboarding, or laying the groundwork for future market expansion, this role is at the heart of Headway’s growth story — and critical to advancing our mission. This is a pivotal role for both Headway and our mission to make mental healthcare more accessible.

Core Responsibilities

• Lead end-to-end research projects, from identifying key questions and scoping research plans to conducting the work, synthesizing findings, and presenting actionable recommendations to stakeholders across the business.
• Employ a mixed-methods research skillset, combining quantitative data (surveys, A/B tests, behavioral analytics) with qualitative insights (IDIs, ethnography, concept testing) to develop a comprehensive understanding of how providers source, add, convert, and retain patients.
• Identify and size growth opportunities by analyzing provider behavior, patient sourcing patterns, and competitive dynamics. You will be expected to think critically about what's next for Headway and how we can best build a new mental healthcare system that everyone can access.
• Act as a strategic thought partner to product, design, and marketing teams working on the Provider growth journey, helping them define problem spaces, understand provider segments, and inform the development of new features, products, and campaigns.
• Drive a culture of research and user-centricity across the pod and broader organization by evangelizing findings and promoting a deep understanding of our diverse provider segments and their patients.
• Mentor and provide guidance to junior researchers, helping to build and scale our research practice.

Key Skills and Qualifications

• A PhD + 3 years of industry research experience (ideally with experience in a fast-moving tech environment)
• Or a Masters + 6 years
• Or a Bachelors + 8 years
• Expertise in both qualitative and quantitative research methodologies.
• A demonstrated ability to identify and frame business problems and opportunities, with a portfolio of work that shows direct impact on growth metrics.
• Experience in 0-1 product development.
• Strong analytical and critical thinking skills, with the ability to turn complex data and observations into clear, compelling narratives.
• Excellent communication and presentation skills, with the ability to influence and collaborate with diverse teams—up to and including executive leadership.
• A self-starter who is innately curious about human behavior and passionate about solving complex problems.

Compensation and Benefits:

The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

About This Role:

Every month, hundreds of thousands of patients and providers interact with Headway's support systems. Today, most interactions are handled by human agents working across disconnected tools. We believe CX is a product, not just a department — and the right product leader can transform how Headway supports its customers while dramatically improving both satisfaction and cost efficiency.

As Director of Product for CX, you will build Headway's CX product function from the ground up. You'll own the product vision and strategy for how patients and providers get help — from AI-powered self-resolution to context-aware agent tooling to the feedback loops that connect support insights back to the product.

You will:

• Define the vision and strategy for Headway's CX product — spanning AI-powered resolution, agent tooling, proactive engagement, channel strategy, knowledge systems, and the feedback loops that connect support insights back to the product.
• Build and lead a team of product managers focused on reducing cost-to-serve while increasing resolution quality and customer satisfaction.
• Own the AI resolution layer — build the agentic workflows and API integrations that enable the AI agent to actually resolve problems, not just answer questions. Define the autonomy framework: what AI handles without human involvement, what needs guardrails, and what requires a human.
• Build proactive engagement — systems that contact customers before they discover problems. Shift Headway's CX from reactive to proactive.
• Launch and unify all contact channels — email, text, and voice — with intelligent routing that delivers differentiated experiences based on customer context, value, and issue type.
• Own the knowledge and quality layer — machine-readable SOPs, AI evaluation frameworks and crisis escalation pathways.
• Partner deeply with CX Operations to build agent tooling that makes human agents dramatically more effective — AI copilot, full journey context, auto-generated summaries.
• Close the feedback loop: build the system that identifies the highest-impact product defects driving support volume and surfaces them to insurance platform teams for upstream fixes.
• Establish measurement frameworks that connect CX product investments to business outcomes..

You'd Be a Great Fit If...

• You are a product leader with 8+ years of experience, including at least 3 years managing PMs, with a track record of building CX/support products at scale.
• You have a strong point of view on how AI will transform customer support — and you've shipped AI-powered CX products.
• You've launched or scaled multi-channel CX systems and used intelligent routing for personalized experiences.
• You've demonstrated the ability to simultaneously reduce support costs and improve customer satisfaction.
• You thrive at the intersection of product and operations.
• Nice to have: experience in healthcare, insurance, or other industries with complex customer interactions.

Compensation and Benefits:

The expected base pay range for this position is $249,600 - $312,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

About the Team & Role

Mental health care shouldn't come with surprise bills. It shouldn't cost patients hours on the phone to find out what their insurance actually covers, and it shouldn't cost providers sleep wondering whether they'll get paid for the work they did. At Headway, getting insurance right — reliably, accurately, and in real time — is one of the most important problems we solve. And it sits at the heart of a multi-billion-dollar mental health system we're building from the ground up.

We're hiring an Engineering Manager to lead the team that owns Headway's benefits platform: the core systems that determine what every patient's insurance actually covers, what they'll pay out of pocket, and how providers get reimbursed accurately. This is infrastructure that the rest of the company runs on. When it works, millions of appointments happen smoothly; when it doesn't, patients don't get care and providers don't get paid.

You'll lead a team of 4–5 engineers, co-own the roadmap with your PM, and report to our Senior Engineering Manager, who will give you the autonomy to run this team end-to-end while being a close thought partner. This is a role designed for a leader who still wants to be in the weeds — reading PRs, shaping tech specs, showing up to design reviews as a contributor. At Headway, technical credibility is how engineering managers lead.

What You'll Own

• A team of 4–5 engineers — hiring, growing, and coaching them through the most formative stretch of their careers
• A platform that sits at the core of Headway's business — every patient booking, every provider payout, and every claim depends on what your team builds
• The roadmap, in partnership with product — setting the pace, the priorities, and the bets for one of the most leveraged engineering teams at the company
• The technical standards and team culture — how the team scopes work, how it makes architectural decisions, how it responds to incidents, and how it treats on-call as a first-class concern
• A seat at the table — partnering with the leaders of claims, eligibility, billing, and payer partnerships to keep the whole system honest

You'd Be a Great Fit If...

• You built your career as an engineer first. You've spent 5+ years writing and shipping code at a senior or staff level, and you're still close enough to the craft to push back in a design review.
• You're early in your management career — maybe you're already running a small team, or maybe you've been a tech lead with a few reports and you're ready for a bigger scope. We're betting on trajectory, not tenure.
• You've built robust systems and love thinking through all the moving pieces of a complex system. You've owned things other teams depend on, and you take that responsibility seriously.
• You understand deep problems and build intelligent systems with the right leverage — whether that's agents, predictive algorithms, or the rules and infrastructure that hold it all together. You see AI as a tool for solving real business problems, not as a hammer looking for a nail.
• You're energized by mission-driven work. You want your engineering career to matter beyond the code — and you see how better infrastructure for mental health care is better access to mental health care.
• You give direct, kind feedback. You've told someone a hard truth about their work and left the relationship stronger for it.

Bonus points for:

• Deeper machine learning fluency — hands-on experience with eval loops, model rollout, or production ML systems
• Healthcare, insurance, or claims experience
• Scaleup experience, Series B through D

Compensation and Benefits:

The expected base pay range for this position is $190,000 - $237,500, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

About Eridan

Eridan is a deep tech startup working on breakthrough wireless technology with the potential to transform how the world communicates. We move fast, operate with purpose, and hold ourselves to an unusually high standard of execution. The people who thrive here are those who see ambiguity as opportunity, take ownership without being asked, and care deeply about getting things right.

We're building the structures and processes that will carry us from early-stage to scaled operations — and we need people who are excited to help build those foundations, not just inherit them.

About the Role

We're looking for a Project Manager who can bring order, structure, and strategic clarity to how Eridan plans and delivers software. This isn't a role for someone who wants to manage an already-defined PM process. It's for someone who wants to create one — and then own it. You'll work at the intersection of software engineering and product strategy, owning the long-range planning that keeps our teams aligned and moving. You'll be the connective tissue between big-picture goals and day-to-day execution. This role sits within a high-trust, high-ownership environment. You'll be expected to speak up, push back when something doesn't make sense, and move fast without waiting for perfect conditions. If that sounds like you, read on.

What You'll Be Doing

• Own and maintain Eridan's 12–24 month software deliverables roadmap — keeping it current, realistic, and aligned with company goals
• Design and lead quarterly sprint planning cycles, defining feature development stages from concept through delivery
• Partner closely with software engineers to scope work, surface blockers early, and keep delivery on track
• Build project management processes and documentation standards where few currently exist — you'll be starting from a mostly blank slate
• Facilitate cross-functional alignment: bridging engineering, product, and operations so priorities stay clear and dependencies don't become surprises
• Track progress in Jira and produce clear, consistent status updates for stakeholders at all levels
• Run retrospectives, planning ceremonies, and working sessions that actually drive decisions — not just fill calendars
• Leverage AI tools (Gemini, Claude, ChatGPT) to increase your own throughput and help the teams around you work smarter

What We're Looking For

Required

• 3–5 years of project management experience, ideally in a software or technology context
• Strong Jira proficiency and hands-on experience with Agile/Scrum methodologies
• Ability to communicate fluently with software engineers — you don't need to write code, but you need to understand how software gets built
• Demonstrated ability to build or significantly improve PM processes in a high-growth or resource-constrained environment
• Action-oriented and self-directed — you move things forward without waiting for someone to tell you it's time
• Comfortable with conflict — you'll push back on stakeholders, surface hard truths, and drive resolution on competing priorities
• Adaptable and calm under ambiguity — startup environments change fast, and you adjust without losing momentum
• Active user of AI productivity tools (Gemini, Claude, ChatGPT, or equivalent)

Nice to Have

• Background as a Process Engineer, Operations Engineer, or Manufacturing Engineer — these career paths often produce exactly the mindset we're looking for
• Experience in an early-stage (Seed–Series B) startup or similarly fast-moving technical environment
• Familiarity with hardware/software hybrid product development cycles
• PMP certification or equivalent formal PM training
• Exposure to government contracts, or grant-funded project structures

What We Offer

• A high-impact individual contributor role with a clear path to building and leading a PM function as Eridan grows
• Direct access to leadership and meaningful input on company strategy
• A technically sophisticated team that will challenge and sharpen your thinking
• Competitive compensation, equity, and benefits
• The opportunity to work on technology that has a real chance of reshaping a global industry
• Ability to learn, develop, and advance within a flexible environment
• Celebrate progress company-wide

Who Thrives Here

The people who do best at Eridan are direct, accountable, and energized by hard problems. They don't wait for perfect information, they don't avoid difficult conversations, and they care more about getting the right outcome than being right. If you're the kind of PM who prefers a defined playbook over building one, this probably isn't the right fit — but if you're excited by the idea of creating the playbook, we want to talk.

Salary Range

Given our anticipated growth, we are open to hiring individuals with varying levels of experience to fill this role. Salary will be commensurate with job-related skills, experience and other relevant factors. The base salary range for the primary location of this role is between $100,000 and $125,000 plus stock options and benefits. 

Eridan is an equal opportunity employer. We value and celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

About This Role

We're looking for Staff PMs who are curious about what AI makes possible and eager to build in an environment where it's a core part of the toolkit — not a side project.

We are hiring across Patient, Provider, Payer, and Platform. The right candidates will bring strong product fundamentals and a willingness to build with AI in a regulated, high-stakes industry.  Staff PMs at Headway own product areas end-to-end: setting strategy, partnering deeply with engineering, data science, and design, and driving outcomes that move the company.

AI is changing how we build at Headway, and the size of opportunity for Headway to leverage AI is massive. We sit at the intersection of healthcare delivery, complex insurance systems, and a multi-sided marketplace serving tens of thousands of providers and millions of patients. AI is increasingly part of how we solve these problems — and we want PMs who are energized by that, whether they're deep in AI already or strong product thinkers ready to learn.

The Problems We're Solving

For Patients

Finding the right therapist, understanding your insurance benefits, and staying in care shouldn't be hard. Today it is. We're building AI-powered matching and personalized care navigation that help patients get into — and stay in — mental health care at scale. One million patients a month ask for a referral to a mental health provider. We're building the systems that ensure they actually get there.

For Providers

Therapists spend a staggering amount of time on administrative tasks — credentialing, documentation, scheduling, billing — instead of with their patients. We're using AI to automate clinical workflows, simplify complex insurance requirements, and give providers more time to do what they came here to do. The goal: a thriving practice on Headway that practically runs itself.

For Payers

Health insurers are asking harder questions: Is care on Headway actually working? Is it worth what we're paying? We're using AI to answer them at scale — measuring clinical outcomes, building dashboards that demonstrate responsible care, and moving toward a model where patients are matched to the right care pathways and providers are aligned around better outcomes. This work protects Headway's standing with insurers and opens doors to deeper, more strategic partnerships.

For Platform

The infrastructure underneath Headway — billing, claims, payments, and trust and safety — needs to scale reliably at the speed of our growth. We’re using AI to automate complex, high-volume workflows, detect fraud and errors faster, and build systems that get smarter over time. This is foundational infrastructure with direct impact on Headway's economics and compliance posture.

What You'll Do at Headway

• Define and own the product strategy for your area in partnership with engineering, design, data, clinical, and operations teams
• Apply AI where it matters: identify where intelligence creates step-change improvements in your product area and drive those bets from insight through production
• Set and own clear success metrics; communicate results and course-correct with urgency
• Represent the voice of your customer — patient, provider, or health plan — with conviction in every decision, grounded in data and direct research

You'd Be a Great Fit If…

• You have 8+ years of product management experience with a track record of owning complex, high-impact product areas
• You have experience with LLM systems — prompting, retrieval, evaluation, fine-tuning — and a track record of shipping AI-powered products that hold up at scale, not demos.
• You've built at scale in a marketplace, platform, or data-intensive environment — and can show the outcomes you drove
• You're energized by working in regulated, complex industries and see constraints as a product design challenge rather than a blocker
• You can influence across engineering, clinical, legal, finance, and operations — and you're equally comfortable in the data and in the room
• You have strong quantitative fluency and can partner with data scientists on experiment design and causal analysis
• You communicate with precision — in writing, in product reviews, and with senior leadership

Compensation and Benefits:

The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

#LI-EM1

About your role

We are looking for a forward-thinking Data Engineering Intern to join our team for Summer 2026. This isn't just a role about moving data from point A to point B; it’s about rethinking how those pipelines are built. You will sit at the intersection of core infrastructure and AI, building robust ETL processes while leveraging AI technologies to automate the very workflows you create.

Your mission is dual-purpose: you will support our Business Intelligence efforts and directly influence our product roadmap by turning raw data into actionable insights through advanced dashboards and automated workflows.

A Day in the Life

• Build & Orchestrate: Design, develop, and maintain ETL pipelines to ingest data into our Snowflake warehouse using Python, SQL, and Airflow.
• AI-Driven Automation: Implement AI-powered solutions to streamline engineering tasks, including:
• Automating code generation and documentation.
• Building AI-driven data quality checks and anomaly detection.
• Developing "self-healing" pipelines that can identify and alert on ingestion errors.
• Insight Generation: Use Jupyter Notebooks and Streamlit to analyze data and build internal tools that help our product team make data-driven decisions.
• Visualization: Create high-impact dashboards in Tableau that translate complex data into a clear narrative for stakeholders.
• Agile Collaboration: Participate in daily Scrum huddles, manage tasks via Jira, and work closely with product owners and QA to promote code to production.
• Cloud Infrastructure: Interact with cloud services via CLI and manage containerized environments using Docker and Kubernetes.

What you’ll need

• Academic Status: Currently pursuing an undergraduate degree with a targeted graduation date in 2026 or early 2027, or pursuing a degree in Computer Science, Data Science, or a related quantitative field.
• Programming Mastery: Expertise in Python and SQL
• Infrastructure Mindset: A strong understanding of Data Warehousing (Snowflake) and ETL orchestration (Airflow).
• DevOps Curiosity: Familiarity with CLI, Docker, and Kubernetes for managing cloud-based environments.
• Analytical Toolkit: Experience with Jupyter Notebooks, Tableau, or Streamlit.
• Problem Solver: A proactive approach to using AI/LLMs to automate repetitive tasks and improve system reliability.

The Summer "Win"

By the end of your 10-week internship, you will have designed and deployed a functional ETL pipeline that feeds into a custom Insights Dashboard. Your work won't just sit in a folder, it will be used to influence our official product roadmap.

Interview Process

• Recruiter Phone Screen
• Technical Assessment 
• Hiring Manager Interview
• Team Interview

The Opportunity:

We are seeking an accomplished and highly strategic patent attorney to lead intellectual property strategy for our patent portfolio. This role is designed for a senior expert who can operate at the intersection of sophisticated patent prosecution and patent disputes within one of the most competitive areas in oncology.

Reporting to the VP of IP, this individual will serve as our patent portfolio lead, with responsibility for developing and integrating global prosecution and challenge (both offensive and defensive) strategies. The role will function as a key strategic partner to the VP and a trusted advisor to senior leadership, with a primary focus on strengthening the durability and value of company assets worldwide, anticipating competitive threats, and identifying and mitigating vulnerabilities.

This position may include management responsibility for members of the IP team, such as those handling patent prosecution. However, people management is not required for success in the role; the emphasis is on strategic leadership, sound judgment, effective communication, and technical excellence.

Responsibilities:

• Lead end-to-end IP strategy for our complex patent portfolio, carefully integrating global prosecution and third-party considerations into a cohesive and forward-looking approach.

• Develop and oversee execution of advanced and creative patent prosecution strategies, including incorporation of competitive considerations, to maximize innovation protection.

• Thoughtfully embed dispute-readiness into prosecution strategy, including drafting and amendment approaches designed to withstand post-grant proceedings and litigation.

• Play a central role in third-party challenges and challenge preparation, both offensively and defensively, while coordinating with outside counsel, including European oppositions and appeals, US post-grant proceedings (IPRs, PGRs), and litigation (e.g., US, Europe, China).

• Partner with the VP of IP on broader portfolio-level prioritization and risk assessment, while maintaining primary ownership of patent strategy.

• Drive competitor intelligence efforts and freedom-to-operate analyses, translating insights into actionable IP strategies.

• Identify gaps, risks, and whitespace opportunities across composition of matter, manufacturing, and method of use innovations, and ensure coordinated coverage and prosecution.

• Collaborate closely with internal subject matter leads and, where appropriate, provide mentorship or direct management to team members aligned with patent workstreams.

• Review manuscripts, presentations, press releases, corporate disclosures and other publication materials for clearance.

• Proactively communicate opportunities, strategies, risks and progress updates to senior leadership.

• Support business development, due diligence, and executive-level discussions as a subject matter expert in asset IP.

• Serve as a key advisor to senior leadership, clearly communicating complex IP risks, trade-offs, and strategic options to inform business decisions.

• Manage and direct outside counsel globally to efficiently deliver high-quality, strategically aligned work product.

Required Skills, Experience and Education:

• J.D. from an accredited US law school and member in good standing of a US State Bar.

• Degree in a life science discipline required; advanced degree in organic chemistry, medicinal chemistry, or similar strongly preferred.

• Registered to practice before the US Patent and Trademark Office.

• 15+ years of patent experience in the pharmaceutical/biotech sector, with significant in-house experience within a pharmaceutical/biotech company.

• Deep and creative expertise in small molecule patent prosecution, including assessing obviousness-type double patenting risks and lifecycle strategy.

• Significant experience with patent disputes, including oppositions, IPRs/PGRs, and/or litigation.

• Demonstrated ability to integrate prosecution and dispute strategies into a cohesive, forward-looking IP approach.

• Strong understanding of global patent systems.

• Demonstrated successful experience advising senior management on complex IP issues, including risk assessment and strategic decision-making.

• Ability to operate as a senior individual contributor and strategic leader, with or without formal people management responsibilities.

• Excellent judgment, strategic thinking, and communication skills.

• Collaborative, flexible, positive and pragmatic work style.

Preferred Skills:

• Experience in oncology and/or RAS biology.

• Advanced degree in organic chemistry, medicinal chemistry, or similar.

• Global therapeutic launch experience or commercial product experience.

• Track record of managing or influencing complex, high-value patent estates under significant competitive pressure.

The base salary range for this full-time position is $315,000 to $362,000 for candidates working onsite at our headquarters in Redwood City, CA. The range displayed on each job posting is intended to be the salary for an individual working onsite in Redwood City and will be adjusted for the local market a candidate is based in. Our salary ranges are determined by role, level, and location. Individual pay is determined by multiple factors, including job-related skills, experience, market dynamics, and relevant education or training.

Please note that base salary is one part of the overall total rewards program at RevMed, which includes competitive cash compensation, robust equity awards, strong benefits, and significant learning and development opportunities.

Revolution Medicines is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital status, medical condition, and veteran status.

Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and Privacy Policy. For additional information, please contact privacy@revmed.com. 

#LI-Hybrid  #LI-GL1

The Opportunity:

We are seeking an accomplished and highly strategic patent attorney to lead intellectual property strategy for our patent portfolio. This role is designed for a senior expert who can operate at the intersection of sophisticated patent prosecution and patent disputes within one of the most competitive areas in oncology.

Reporting to the VP of IP, this individual will serve as our patent portfolio lead, with responsibility for developing and integrating global prosecution and challenge (both offensive and defensive) strategies. The role will function as a key strategic partner to the VP and a trusted advisor to senior leadership, with a primary focus on strengthening the durability and value of company assets worldwide, anticipating competitive threats, and identifying and mitigating vulnerabilities.

This position may include management responsibility for members of the IP team, such as those handling patent prosecution. However, people management is not required for success in the role; the emphasis is on strategic leadership, sound judgment, effective communication, and technical excellence.

Responsibilities:

• Lead end-to-end IP strategy for our complex patent portfolio, carefully integrating global prosecution and third-party considerations into a cohesive and forward-looking approach.

• Develop and oversee execution of advanced and creative patent prosecution strategies, including incorporation of competitive considerations, to maximize innovation protection.

• Thoughtfully embed dispute-readiness into prosecution strategy, including drafting and amendment approaches designed to withstand post-grant proceedings and litigation.

• Play a central role in third-party challenges and challenge preparation, both offensively and defensively, while coordinating with outside counsel, including European oppositions and appeals, US post-grant proceedings (IPRs, PGRs), and litigation (e.g., US, Europe, China).

• Partner with the VP of IP on broader portfolio-level prioritization and risk assessment, while maintaining primary ownership of patent strategy.

• Drive competitor intelligence efforts and freedom-to-operate analyses, translating insights into actionable IP strategies.

• Identify gaps, risks, and whitespace opportunities across composition of matter, manufacturing, and method of use innovations, and ensure coordinated coverage and prosecution.

• Collaborate closely with internal subject matter leads and, where appropriate, provide mentorship or direct management to team members aligned with patent workstreams.

• Review manuscripts, presentations, press releases, corporate disclosures and other publication materials for clearance.

• Proactively communicate opportunities, strategies, risks and progress updates to senior leadership.

• Support business development, due diligence, and executive-level discussions as a subject matter expert in asset IP.

• Serve as a key advisor to senior leadership, clearly communicating complex IP risks, trade-offs, and strategic options to inform business decisions.

• Manage and direct outside counsel globally to efficiently deliver high-quality, strategically aligned work product.

Required Skills, Experience and Education:

• J.D. from an accredited US law school and member in good standing of a US State Bar.

• Degree in a life science discipline required; advanced degree in organic chemistry, medicinal chemistry, or similar strongly preferred.

• Registered to practice before the US Patent and Trademark Office.

• 15+ years of patent experience in the pharmaceutical/biotech sector, with significant in-house experience within a pharmaceutical/biotech company.

• Deep and creative expertise in small molecule patent prosecution, including assessing obviousness-type double patenting risks and lifecycle strategy.

• Significant experience with patent disputes, including oppositions, IPRs/PGRs, and/or litigation.

• Demonstrated ability to integrate prosecution and dispute strategies into a cohesive, forward-looking IP approach.

• Strong understanding of global patent systems.

• Demonstrated successful experience advising senior management on complex IP issues, including risk assessment and strategic decision-making.

• Ability to operate as a senior individual contributor and strategic leader, with or without formal people management responsibilities.

• Excellent judgment, strategic thinking, and communication skills.

• Collaborative, flexible, positive and pragmatic work style.

Preferred Skills:

• Experience in oncology and/or RAS biology.

• Advanced degree in organic chemistry, medicinal chemistry, or similar.

• Global therapeutic launch experience or commercial product experience.

• Track record of managing or influencing complex, high-value patent estates under significant competitive pressure.

The base salary range for this full-time position is $354,000 to $408,000 for candidates working onsite at our headquarters in Redwood City, CA. The range displayed on each job posting is intended to be the salary for an individual working onsite in Redwood City and will be adjusted for the local market a candidate is based in. Our salary ranges are determined by role, level, and location. Individual pay is determined by multiple factors, including job-related skills, experience, market dynamics, and relevant education or training.

Please note that base salary is one part of the overall total rewards program at RevMed, which includes competitive cash compensation, robust equity awards, strong benefits, and significant learning and development opportunities.

Revolution Medicines is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital status, medical condition, and veteran status.

Revolution Medicines takes protection and security of personal data very seriously and respects your right to privacy while using our website and when contacting us by email or phone. We will only collect, process and use any personal data that you provide to us in accordance with our CCPA Notice and Privacy Policy. For additional information, please contact privacy@revmed.com.  

#LI-Hybrid  #LI-GL1

About the Role

Headway is looking for a Senior Manager, People Systems & Operations to join the People team to lead our HR technology strategy and operations. You will work closely with the Director of Total Rewards and People Operations to build and optimize a scalable People technology ecosystem that supports Headway's growth. This is a unique opportunity to lead a team in managing our systems while enhancing the daily service experience for all Headway employees.

We're looking for a people leader with deep expertise in People Systems and Operations, including technical Workday administration skills, who is proactive and able to thrive in a high-growth environment. You will be critical to ensuring our People initiatives are supported by robust, high-performing systems that leverage emerging technologies and automation.

You Will

• Design strategic People Systems suite, including Workday optimizations in partnership with our People Systems' Engineer
• Improve technology in order to scale Headway's lifecycle operations to provide efficient support and automations for the employee lifecycle, as well as the internal People team
• Manage and develop a team of People systems and operations professionals, fostering a culture of continuous improvement and excellence
• Partner cross-functionally (IT, People Partners, etc) to visualize and plan system integrations and workflows intuitively and securely
• For all systems workflows and programs, whether creating new or optimizing legacy processes:
• Scope roadmaps and timelines focused on simplicity, efficiency, and the strategic adoption of AI tools
• Develop and lead Change Adoption programs, including the creation of training resources to ensure clarity for all staff
• Evaluate service delivery success, maintaining benchmarks for resolution and response times
• Continuously iterate and improve People team workflows
• Assess, recommend, and implement new tools and platforms as Headway grows

You'd Be a Great Fit If…

• You have 10+ years of experience in People Operations and Systems with at least 5 years specifically focused on Workday administration
• You have a track record of managing and developing a team of People professionals
• You are deeply knowledgeable and adept in Workday (HCM, Advanced Compensation, Absence & Time Tracking) and other People systems (examples: Google Workspace, CultureAmp, Greenhouse, Glean)
• You are a strategic thinker who can map out a multi-year roadmap while also executing tactical configurations and integrations
• You are highly organized and have a proven track record of managing highly complex, cross-functional projects with diverse stakeholders
• You function well in a high-paced environment, having experience managing workflows for thousands of employees and handling rapid scaling
• You're skilled in technical support and enablement, capable of training staff on new platforms and building internal knowledge centers
• You collaborate and build credibility across the organization through strong communication

Compensation and Benefits:

The expected base pay range for this position is $169,000-$212,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to join our North America team! You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress. As an Account Executive, SMB, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

What You'll Do:

• Sell the product to the appropriate accounts and manage towards hitting a pre-set revenue target
• Generate pipeline by proactively sourcing opportunities within the designated territory
• Prepare & deliver world-class demos and value-based presentations
• Answer prospects’ questions about product value, uses, integrations, and implementation
• Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
• Drive active engagement by all internal and external stakeholders necessary to close a deal
• Update SFDC daily with all relevant details needed to reflect business reality

What You Bring:

• Bachelors Degree or equivalent experience
• Ideally 2+ years of closing experience, within SaaS
• Must be a true hunter!
• Must be willing to work out of the NYC or Santa Barbara office 3x a week, at the minimum
• Independent person with the desire to excel in a competitive and highly rewarding industry
• Strong communication, effective problem-solving, networking and presentation skills
• Proven track record of building territories and addressing client needs
• MUST HAVE knowledge of MEDDPICC or similar sales methodology
• Experience handling objections at multiple levels of enterprise organizations

Salary Range: $150-$190K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

Impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI_NewYork_NewYork

#LI-Santa_Barbara

#LI-RL1 #LI-AG1

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

As Implementation Engagement Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. This position will lead a coordinated team that works with BuildOps’s strategic accounts, predominantly private-equity backed customers.  These customers represent a key strategy in the continued growth of BuildOps so developing and growing these partnerships is an essential part of the company’s ongoing success.  In addition to the qualifications below, the ideal candidate is someone who works hard, demonstrates strong analytical thinking, and is willing to go above and beyond to help customers succeed on our platform.

What We Look For:

• 5+ years of proven leadership and project management skills, with experience building, mentoring, and scaling project teams for enterprise or strategic customers.
• Experience building customer facing processes and best practices to ensure successful integrations and adoption of software solutions.
• Exceptional people skills: empathetic, adaptable, confident, and skilled in building trust across diverse personalities and customer stakeholders.
• Strategic thinker with strong analytical and problem-solving abilities.
• Deep expertise in managing complex customer relationships and fostering partnerships, including delivering executive business reviews to C-level contacts.
• Customer advocate that ensures customer needs are met and they receive the maximum value from the platform.
• Proactive individual who anticipates customer needs and executes quickly.
• Highly organized with impeccable attention to detail and the ability to prioritize in a dynamic environment.
• Proficiency with project management  tools like GuideCX, Salesforce, and a data-driven approach to decision-making.
• Familiarity with accounting ERP systems (e.g., QuickBooks, Sage, Viewpoint) or the commercial contractor industry is a strong plus.

Willingness to travel up to 25% to support on-site implementations and customer engagement.Bachelor’s degree (B.A. or B.S.) preferred; startup experience is a plus.

What You’ll Do:

• Act as the primary point of contact for clients, building strong relationships and understanding their needs and expectations.
• Act as a bridge between clients and internal teams, facilitating communication, resolving issues, and ensuring alignment on project goals.  
• Oversee the implementation and/or integration of BuildOps solutions, ensuring projects stay on track.
• Discover and overcome any product or workflow challenges to ensure Go-Live date timelines are met.
• Act as a strategic partner and escalation point for key customer accounts, resolving challenges and fostering satisfaction and advocacy.
• Proactively identify key customer relationships and proactively understand their needs and expectations.
• Identify, assess, and mitigate potential risks that could impact project timelines or outcomes.
• Help customers navigate the transition to new software, addressing concerns and managing resistance to change.
• Standardize and scale team systems, workflows, playbooks, and best practices to improve outcomes and efficiency while supporting a growing customer base.
• Leverage data analytics to identify trends, uncover opportunities, and implement improvements that drive success for both customers and BuildOps.
• Work with the leadership team to develop and execute strategies for further account software adoption.
• Serve as the voice of the customer by collecting and synthesizing feedback to influence product development and company priorities across Product, Sales, and Implementation.
• Champion a customer-centric culture, ensuring every team interaction reflects BuildOps’ commitment to excellence and empowering commercial contractors.

Where you’ll go (and how often):

• We have customers across the US and Canada, so our top candidates should be ready, willing, and able to travel and assist with our customers. Up to 50% travel target for the position. 

Bonus:

• You have tech start-up experience.
• You have experience in and around the speciality contractor or construction world.

What we offer:

• 145-181k base salary + bonus.
• Generous equity grants- become an owner in our company.
• A comprehensive benefits package.
• Work from home stipend.
• Flexible paid time off.
• Company events like BBQs and team-building activities, both in-person and virtual, lunch provided for in-office days.
• Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

About your role

We are seeking an exceptional product manager:

Your role will be to build the product to deliver a marketplace for on-demand legal services, connecting legal pros with potential customers, much like the revolutionary Uber/Lyft taxi business model, but for legal solutions, aiming to disrupt the legal industry.

Using your product, US customers will submit details of their legal situations and request legal answers, consultations, and services from Legal Pros, which your product will fulfill in near real time and at scale: 

Your systems will connect a customer with a qualified Legal Pro, facilitate their interactions, schedule consultations, manage legal service workflows, and ensure Legal Pros are paid. It will also manage reconciliations and store an auditable log of every legal action. This product will then be released at scale, first in the US and then internationally in a bid to revolutionize the legal industry. Think Uber, but for Law!

As our talented product manager, you will own the end-to-end delivery of Legal Pro fulfillment systems, working closely with your stakeholders, customers, and delivery teams to identify the best architectural path forward to meet the complex and revolutionary business requirements that underpin this product. You will ensure that Rocket Lawyer builds the right product and builds the product right. This includes defining KPIs to measure the success of your product, conducting product discovery to ensure you mitigate the risks of value, viability, feasibility, and usability with your product trio team, including a Tech Lead and UX Designer, and then producing detailed requirements and ensuring we release on time to hit our planned delivery dates. 

How you will make a difference day to day

You will be an ambitious Product Manager based in the US, with at least five years of experience and a proven track record of scaling SLA-timeframe driven fulfillment systems for products or services associated with a known brand. 

You will be an effective collaborator, able to talk shop with business leaders, engineers, UX designers, operational specialists, partners, and customer-facing product managers. You will be able to answer any questions using data-driven insights and by representing the needs of the customers, Pros, and the business. 

Underpinning this, you must demonstrate that you are driven and passionate about our mission to “make the law simple and affordable for all.” 

What you’ll need

Product skills

• You have a knack for delivering high-quality technical products into the hands of customers that also meet the needs of your business stakeholders, resulting in the fulfillment of the company’s mission & objectives. 
• You define and achieve your KPIs and targets by leveraging data-driven insights and consistent collaboration with customers, business teams, and experts to validate your decisions. 
• You are an expert at defining and prioritising both functional and non-functional requirements that empower delivery teams to build API-enabled, extensible systems that scale with increased usage and internationalization.
• You can represent your ideas visually using simple user flows, wireframes, and presentations to create understanding and alignment with your customers and stakeholders. 
• You are adept at agile product delivery, favoring conversations and collaboration over extensive processes. You complement your agility with thorough documentation, enabling your teams to reference your plans and requirements whenever they need.
• You are skilled at breaking projects down into tickets and refining with engineering teams to deliver discrete bodies of work to meet their commitments every sprint. 
• You coordinate cross-functional delivery teams to ensure they are collaborating effectively. As such, you track changes to delivery dates and any potential risks, assumptions, issues, or dependencies that may impact your project timeline, inform your stakeholders, and work to unblock them before they affect the business. 
• You are skilled at providing updates to stakeholders within your business unit and the wider executive team, succinctly covering the scope of product releases, sprint commitments, risks, blockers, and due dates. As a result, your stakeholders are aligned with your plans.
• You instrument your product with events to capture metrics, then monitor and report on KPIs, which showcase the health and performance of your systems. 
• You propose products, features, and optimizations based on data-driven insights and cost-benefit analysis, to get future releases approved by your stakeholders using succinct and well-evidenced arguments. 
• You can work effectively with customer-facing product teams, internal stakeholders, and designers to consult on how customer and employee UX should look and function to achieve your targets. 
• You have experience in developing successful relationships with third-party partners to integrate their systems, including appraising the benefits of their latest features.
• You excel at working with engineers to ensure they design systems that avoid technical debt and prevent reliance on any specific vendor, region, or customer use case.   

Soft skills

• You carry a DNA of accountability and ownership, aware that the buck stops with you. 
• You are humble at your core: always learning, validating hypotheses, and never ego-driven or wasting resources based on mere assumptions. 
• Empathy is your superpower. You strive to understand the needs of customers and business stakeholders, ensuring your products both satisfy and delight.
• You have a bias for action. You never clock-watch or sit around waiting for direction. You prefer to be the one moving things forward. 
• You seek to become the expert in your product area and create an advantage through invention, innovation, competitor analysis, customer conversation, data-driven insights, and leveraging the creative energy of your team.
• You are passionate about making the world a better place. You want to leave a legacy for the world through your work. 
• You’re a thermostat, not a thermometer. You set the temperature of any room you’re in to be positive, hard-working, and celebratory rather than reflecting the challenges of any staff members around you.
• You want to join a fun and passionate team and have some fun along the way!

Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team!

Benefits & Perks

• Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates 

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Panel Interviews
• Final Interview

About the role

Join us to build the measurement and decision engine for patient growth.

As a Staff Data Scientist, Growth, you will be the senior analytical and strategic leader who makes marketing performance legible, credible, and actionable. You will partner closely with Growth Marketing leadership and channel owners across paid, lifecycle, and organic, plus Finance, Product, and Engineering. Your job is to help Headway answer the questions that matter:

• What is truly incremental?
• Where should we invest next?
• What is driving performance shifts?
• How do we scale what works without fooling ourselves?

You will build the frameworks, analyses, and modeling approaches that enable the marketing team to move faster with confidence. This is high-stakes decision support for a growth engine that needs to compound and certainly not a dashboard-only role or “just attribution” role. 

What you will do

• Own incrementality measurement across channels. Design and analyze geo tests, holdouts, lift tests, and quasi-experimental approaches when randomized tests are not feasible. Define clear guardrails, decision rules, and what “good” looks like.
• Build a marketing measurement system that leaders trust. Define canonical metrics (CAC, LTV, payback, conversion, retention, capacity-adjusted ROI), ensure definitions are consistent, and create a clear measurement narrative that aligns Marketing, Finance, and Product.
• Turn ambiguity into a plan. When performance changes, you will diagnose why, quantify contributing drivers, and recommend concrete actions. You will be the person who can say, “Here’s what moved, here’s why we believe it moved, and here’s what we do next.”
• Develop and evolve modeling approaches where they create leverage. Build practical models such as LTV and retention forecasting, cohort value prediction, causal uplift models for lifecycle, and marketing mix modeling when appropriate. Focus on models that survive contact with reality: calibration, backtesting, and decision usefulness.
• Partner with Engineering on the measurement plumbing. Improve event instrumentation, identity resolution assumptions, offline conversion integration, and data quality monitoring so measurement is robust. Advocate for minimal, decision-critical requirements that unlock reliable learning.
• Design learning loops that scale. Create repeatable experimentation and analysis templates for channel and creative testing, including measurement of message by audience by surface. Increase testing velocity without lowering the truth standard.
• Influence strategy, not just reporting. Bring an evidence-based point of view on channel allocation, growth constraints, saturation, diminishing returns, and the tradeoffs between short-term acquisition and long-term retention and care outcomes.
• Uplevel the team. Mentor analysts and data scientists working on growth, set quality standards, and help establish best practices across experimentation, causal inference, and forecasting.

What will make you successful

• 10+ years using data science, analytics, and experimentation to drive decisions in marketing, growth, or marketplace environments (or equivalent scope and demonstrated impact).
• Deep expertise in causal inference and incrementality in real-world marketing systems: you know the failure modes (selection bias, channel cannibalization, platform noise, attribution myths) and how to design around them.
• Strong SQL plus strong proficiency in Python or R, with the ability to build reliable, reusable analytical workflows.
• Practical modeling skill, especially as applied to marketing and growth: cohorting, forecasting, LTV estimation, saturation and diminishing returns, MMM concepts, calibration and monitoring.
• Track record of influencing executive decisions with clear recommendations and measurable outcomes, not just analysis.
• Excellent communication: you can make complex measurement logic understandable and defensible to non-technical partners, and you can call out uncertainty without losing momentum.
• High ownership and strong judgment: you prioritize what changes decisions, you move quickly, and you know when to slow down because the risk is real.
• You are motivated by the mission. Access and affordability in mental healthcare are not abstract problems here.

Nice to have

• Experience with geo experiments, marketplace constraints, or capacity-aware marketing optimization.
• Experience measuring acquisition quality beyond conversion: downstream engagement, retention, clinical matching quality, and unit economics.
• Familiarity with lifecycle marketing measurement (incrementality, uplift, experimentation design for messaging).
• Experience partnering with Finance on budget allocation, payback, and scenario planning.
• Comfort working with imperfect identity, privacy constraints, and evolving attribution ecosystems.

Compensation and Benefits:

The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

Role Description

As a Senior Value Engineer specializing in the Public Sector, you are pushing the envelope in solving critical operational challenges for State and Local Government agencies. You will be working with our most strategic public sector clients, understanding their unique objectives—from enhancing citizen services and modernizing legacy systems to optimizing grant management and regulatory compliance—and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with top AI and ML technology partners, such as Microsoft, OpenAI, and Databricks.

With Celonis’ Process Intelligence (PI) platform, we feed operational context to AI so it understands the complex realities of government operations (breaking down agency silos) and enables agencies to industrialize AI. This unlocks real ROI on AI deployments, maximizing taxpayer value at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to government CIOs and Agency Directors, and ensure successful implementation, adoption, and value realization to increase the footprint of Celonis across state and local governments.

Key Responsibilities:

• AI Discovery & Solutioning: Understand public sector AI strategies and specific agency challenges (e.g., benefits administration backlogs, procurement bottlenecks, public safety resource allocation, or permitting delays). As a Celonis product and government domain expert, find the best problem-solution fit and translate agency requirements into innovative solutions that deliver measurable public impact.

• Pre- and Post-Sales Execution: Actively drive the full customer lifecycle within the public sector. Lead technical discovery and capability demonstrations during the complex government pre-sales and procurement (RFP) cycles, and remain deeply involved post-sale to guide implementation, ensuring agreed value and adoption thresholds are successfully met.

• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude, and don’t shy away from complex legacy processes. Leverage cutting-edge AI technologies to rapidly build creative prototypes in agency hackathons, solving critical pain points to improve constituent experiences.

• Agentic Process Transformation: Support our government customers in achieving real value out of AI deployments at scale, enabling a fundamental shift from traditional, rigid, paper-heavy workflows to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform (e.g., intelligent case triaging or automated compliance checks).

• Proof Projects: End-to-end execution of critical Proof-of-Value projects. This includes architecting and delivering secure, scalable LLM/agent systems with RAG, tools, and guardrails, while seamlessly integrating with government enterprise data, identity protocols, and stringent compliance/security frameworks (e.g., StateRAMP, HIPAA, CJIS).

• Domain & Industry Leadership: Serve as the internal and external technical subject matter expert for the State & Local Government vertical, scaling knowledge across the organization regarding agency processes and public sector nuances.

Requirements:

• 5+ years of experience leading technical pre-sales and post-sales engagements specifically within the Public Sector (State & Local Government). This includes navigating government procurement cycles, building compelling ROI business cases for public funds, and guiding technical implementations through to constituent value realization.

• Deep understanding of business processes native to state and local governments (such as Health & Human Services, Procurement, Finance, DMV operations, or Public Safety) with the ability to translate high-level policy or agency needs into specific, impactful AI use cases.

• Expertise in generative AI techniques like RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning used to build high-impact use cases (e.g., intelligent constituent-facing chatbots, automated processing of policy documents, or grant application analysis).

• Solid knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.

• Strong presentation skills to both internal and external stakeholders (including elected officials, agency directors, and IT leadership), whether leading technical whiteboarding sessions or formal readouts and demos.

• Bachelor’s Degree required; Master's Degree in computer science, engineering, mathematics, or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails suited for highly scrutinized public sector environments.

• Experience in deploying and monitoring models at scale within government-compliant cloud environments (e.g., AWS GovCloud, Azure Government).

• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
  
  

Visa sponsorship is not offered for this role.

Learn More about Value Engineering at Celonis Here

We are seeking a dynamic and strategic professional to join our organization as a Sourcing Manager within Clinical Research & Development. In this role, you will lead the development and execution of sourcing strategies, manage a diverse supplier portfolio, and drive continuous improvement across procurement processes. You will work cross-functionally to enhance supplier performance, manage risk, and deliver cost-effective, high-quality solutions aligned with business goals. This role supports Clinical Research & Development teams by leading sourcing activities and vendor negotiations for Corcept’s clinical trials. This position requires strong analytical skills, excellent communication, strategic thinking, and a proven ability to build and maintain effective supplier and stakeholder relationships.

Key Responsibilities:

• Develop and implement sourcing strategies to achieve procurement goals and long-term business objectives
• Lead the creation and finalization of Site Clinical Trial Agreements (CTAs), CRO agreements, and Investigator Grant budgets
• Develop global contracting strategies, including site-specific timelines and templates to streamline trial start-up
• Manage supplier relationships to ensure high-quality, cost-effective products and services
• Oversee supplier performance through evaluations, KPIs, and continuous improvement initiatives
• Conduct market research and financial analysis to inform sourcing decisions and negotiate contracts
• Optimize supply chain performance and drive cost-saving initiatives across assigned categories
• Identify, assess, and mitigate supply-related risks
• Lead RFP processes and validate suppliers based on business and quality requirements
• Collaborate with internal teams to align strategies and resolve issues
• Investigate supplier-related issues or complaints and ensure corrective actions are completed
• Provide regular reporting and insights to senior leadership on sourcing performance and opportunities
• Contribute to procurement policy development, process improvements, and operational efficiencies
• Ensure adherence to contract terms, regulatory requirements, and company policies
• Stay current on industry trends, supply market intelligence, and best practices

Qualifications:

• Bachelor’s degree in a related field or equivalent work experience
• Minimum of 5 years of experience in sourcing, procurement, or supply chain management within the biotechnology or pharmaceutical clinical environment, with a strong understanding of the drug development process
• Experience in leading and supporting sourcing initiatives (rapid sourcing, targeted negotiations, supplier relationship management, outsourcing), including successfully negotiating economic terms with CROs and vendors
• Strong analytical, financial, and problem-solving skills
• Excellent verbal and written communication abilities; capable of engaging stakeholders at all levels
• Experience managing supplier portfolios and executing sourcing strategies
• Results-oriented, strategic thinker with the ability to lead complex projects
• Ability to work cross-functionally and influence decisions in a matrixed environment
• Experience negotiating contracts and resolving supplier disputes
• Ability to travel up to 10% (if applicable)
• Commitment to fostering diversity, equity, and inclusion within the supply base and workplace

The pay range that the Company reasonably expects to pay for this headquarters-based position is $150,700 – $177,300; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.

 Applicants must be currently authorized to work in the United States on a full-time basis.

About the Job
At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.

As a Senior Product Manager, Project Management, you will build an industry-leading Project Management solution for the commercial subcontracting industry that spans field workflows, labor planning and forecasting, collaboration, financials, and AI-powered experiences. You’ll partner closely with our customers to deeply understand their people, organizational structures, processes, and what they need from their operations platform—then translate that into solutions that drive measurable outcomes for both our customers and the business. You’ll work cross-functionally with Engineering, Design, Sales, Customer Success, and leadership, and you’ll be accountable for customer-driven KPIs and clear business impact.

What You’ll Do

• Own the product vision and roadmap for the Project Management domain, driving strategy and execution with a cross-functional squad of engineers, designers, QA, and data partners.
• Engage directly with customers of varying sizes and segments to uncover needs, validate solutions, and ensure we’re solving real project-execution problems.
• Design workflows that help contractors run stronger projects by streamlining field and office collaboration, preventing schedule slippage, forecasting labor demand, and providing accurate, real-time financial visibility.
• Leverage AI and ML to challenge traditional approaches, exploring and shipping innovative experiences that materially improve speed, accuracy, and decision-making for project teams.
• Align the roadmap with company objectives by working closely with other Product Managers, Customer Success, Sales, and Implementation to prioritize opportunities and trade-offs.
• Lead go-to-market and change management for your domain: communicate priorities and feature launches across the company, and partner with Customer Success to drive successful rollouts and adoption.
• Run effective beta programs with early adopters, capturing feedback to refine experiences before broader release.
• Own clear customer and business outcomes, defining and tracking KPIs that improve platform value (e.g., adoption, NPS, efficiency gains) and support revenue and retention goals.

What We Look For

• 7+ years of experience in the technology industry, with 5+ years in Product Management for B2B SaaS;
  
  
• or: 3+ years in a contractor or construction firm followed by 3+ years building B2B software as a Product Manager.
• Experience building end-to-end product experiences, including prototyping and solution development with AI coding assistants.
• Strong familiarity with contractor / construction project workflows (labor planning, schedules, change orders, cost tracking, collaboration) and how they show up in software.
• Mission-driven mindset, motivated by complex, real-world challenges faced by commercial subcontractors.
• Experience working in a technical environment, with basic SQL skills and proficiency in analytics tools to inform decisions.
• Strong understanding of agile development methodologies and a track record of working effectively with engineering and design in an agile environment.
• Excellent communication and collaboration skills, with experience partnering closely with cross-functional teams (e.g., Sales, CS, Implementation, PS).
• Strong analytical skills and the ability to use data—both quantitative and qualitative—to shape product strategy and day-to-day prioritization.

Bonus

• Direct experience in specialty contractor operations (mechanical, electrical, plumbing, HVAC, or similar) or adjacent construction domains.
• Experience working on 2D / BIM solutions or construction project planning tools.

Who You Are

• Someone with a genuine passion for construction tech and the customers we serve.
• A strategic thinker who thrives in a high-growth startup environment.
• Comfortable navigating ambiguity and breaking down complex, messy problem spaces into clear, actionable work.
• A self-starter who takes ownership, follows through, and delivers results without needing heavy direction.
• Collaborative, curious, and eager to learn from customers and teammates across disciplines.
• A team player with integrity, grit, and a strong work ethic, who raises the bar for those around them.

Compensation

• Raleigh: $133,000 - $166,000 base + annual bonus opportunity 
• LA/SF: $139,000 - $174,000 base + annual bonus opportunity 
• Toronto: 120,000 - 150,000 CAD base + annual bonus opportunity

About the Role

We are building AI-native, agentic products that redefine how customers interact with financial institutions across voice, chat, and digital channels. We are looking for a Hands-On Engineering Manager – Agentic AI Products who operates with an AI-first mindset, has deep backend systems experience, and is comfortable orchestrating multiple AI agents to ship production-grade systems.

This role requires someone who:

• Has built complex distributed backend systems
• Understands low-latency architectures (voice, telephony, streaming, chat)
• Is fluent in modern agentic AI engineering
• Thinks like a founder
• Leads by building
• Raises the engineering bar

You will architect, review, code, debug, and ship along with building your high performance engineering team.

What You’ll Do

1. Lead with an AI-First Engineering Mindset

• Drive AI-first thinking across product architecture and execution.
• Embed LLMs, multi-agent systems, and structured reasoning into customer-facing workflows.
• Champion agentic engineering principles across your team.
• Evaluate and adopt emerging AI capabilities pragmatically and responsibly.
• Raise the quality bar for AI-generated and human-written code alike.

2. Build and Orchestrate Agentic Systems

• Architect and implement systems that coordinate multiple AI agents with memory, planning, reflection, and tool use.
• Be hands-on in coding, agent loop design, evaluation, and reinforcement strategies.
• Actively participate in the code base
• Design orchestration layers that convert AI reasoning into reliable execution.
• Build control frameworks around LLMs for grounding, safety, and deterministic behavior.
• Develop evaluation pipelines to ensure agents meet production standards.

3. Own Low-Latency, High-Concurrency Backend Systems

• Design distributed backend systems serving real-time voice and chat interactions.
• Optimize latency-sensitive systems across telephony, streaming, and API layers.
• Build event-driven architectures that handle high concurrency and fault tolerance.
• Implement state management and memory layers for conversational agents.
• Drive reliability, failover, and graceful degradation strategies.

4. Ship Production-Ready AI Products

• Ensure AI-generated outputs translate into robust, testable, production-quality code.
• Maintain high standards for observability, monitoring, and debugging.
• Build automation and testing strategies for agent-based systems.
• Ensure security, compliance, and safe handling of financial data.
• Create durable systems that scale with increasing AI complexity.
• Lead by example in adopting AI tooling (Cursor, Claude Code, LLM automation) to improve engineering velocity and code quality

5. Operate Like a Founder

• Demonstrate extreme ownership across product, architecture, and delivery.
• Drive clarity in ambiguous problem spaces.
• Move quickly without compromising engineering rigor.
• Build and grow a high-performance team with bias to action.
• Set culture around accountability, urgency, and craftsmanship.

Required Qualifications

• 8+ years of backend engineering experience building distributed systems.
• Strong experience with low-latency systems such as:
• Voice / telephony platforms
• Real-time streaming systems
• Chat or messaging architectures
• 3+ years working with LLM-powered or AI-driven systems in production
• Hands on experience building systems that interface with LLMs.
• 2+ years experience in engineering management or technical leadership with a proven ability to grow and mentor engineers
• Hands-on experience designing and orchestrating agentic workflows.
• Strong proficiency in Typescript and/or at least two backend languages (Node.js, Go, Java, Rust etc)
• Deep understanding of distributed systems, concurrency, and reliability.
• Experience managing engineers while remaining deeply hands-on.
• Experience deploying AI systems in cloud environments.
• Product Mindset: You care deeply about the product experience

Strongly Preferred

• Experience building AI-native customer-facing products.
• Experience in Fintech or regulated environments.
• Familiarity with multi-agent architectures and reasoning frameworks.
• Experience with reinforcement learning or adaptive optimization loops.
• Experience building structured evaluation and monitoring for AI agents.

Who You Are

• You care deeply about engineering quality and raise the bar for everyone around you.
• You demonstrate AI-first approaches when solving problems.
• You move fast and take ownership beyond your scope.
• You operate with founder-level urgency and accountability.
• You build teams that execute with discipline and craftsmanship.
• You are comfortable orchestrating multiple AI agents to produce production-ready outcomes.

What Makes This Role Matters?

Agentic engineering is changing how products are built.

This role defines how:

• AI systems reason in real time
• Voice and chat agents operate under latency constraints
• Financial workflows become autonomous yet safe
• Multiple AI agents collaborate to produce deterministic, high-quality outcomes

You will lead the engineering effort that transforms AI from an assistant into a production-grade system embedded deeply into customer experiences.

We value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Palo Alto or San Francisco office hub and this is an -site role.

Compensation: 

•  Base Salary is expected to be between $200,000 - $240,000, plus performance bonus and equity options  Exact compensation may vary based on skills and location.

The base salary range represents the minimum and maximum of the salary range for this position based at our Palo Alto headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of out competitive total rewards package, which also includes equity awards (a new hire grant), competitive health and wellness benefits.

What We Offer

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

The Senior Product Marketing Manager will own go-to-market strategy and narrative for BuildOps Financials and OpsAI—two product areas that are central to our platform becoming the system commercial contractors run on.

OpsAI is a major platform identity shift: moving BuildOps from a system of record to a system of action, where intelligence helps teams automate work, surface risk, and drive the next best step in the field and back office. Financials is how customers understand margin, cost, and job performance—turning operational execution into measurable business outcomes.

This is not a role focused on shipping assets or coordinating launches. This is the person who defines how the market understands what BuildOps is becoming.

You will shape the narrative, guide how new capabilities show up in the market, and ensure our product innovation translates into customer adoption and revenue impact.

You will work at the intersection of product strategy, sales enablement, and market storytelling — and you will be comfortable leading conversations with executives, product leaders, and customers alike.

Key Responsibilities

GTM Strategy & Launch Leadership
Own the go-to-market strategy for Financials and OpsAI — defining the problems we solve, the customers we target, and how BuildOps wins in the market.

This includes leading launches for major capabilities, aligning product and revenue teams around a clear strategy, and ensuring new releases translate into adoption and pipeline impact.

Market & Customer Insight

• Build and maintain an insight engine for your portfolio: customer interviews, deal reviews, win/loss, and field feedback loops.
• Define ICP, segmentation, and buying roles for Financials and OpsAI; keep these current as the product and market evolve. 
• Translate insights into clear “so what” recommendations: what to build next, what to message, what to enable, and what to stop claiming.

Positioning & Messaging Architecture
Define how BuildOps talks about Financials and OpsAI.

You’ll develop the narrative that explains how intelligence shows up across the platform — and why that matters for contractors running complex operations.

This includes:

• Core positioning and messaging frameworks
• Persona-level value propositions
• Sales narratives and competitive differentiation

Your work ensures the story holds up across the website, sales conversations, product launches, and executive presentations.

Sales Enablement & Competitive Strategy

• Ship sales enablement that changes rep behavior: talk tracks, objection handling, ROI tools, and competitive “reasons to switch”—and measure impact. 
• Build and maintain a competitive program: battlecards, win/loss analysis, and a regular cadence of competitive updates. 
• Lead “truth in selling” alignment across Product + Sales: what’s GA vs EA, what’s promised, and what’s not.

Market Narrative & Category Leadership

You will define how BuildOps explains the market problem we solve—and why our approach wins—in a world where specialty contractors are adopting platforms, not point tools. You’ll turn market signals (buyer needs, competitive moves, AI maturity, and contractor workflows) into a clear point of view that shows up consistently in sales motions, product launches, and external messaging.

Commercial Outcomes Ownership
You are accountable for more than messaging.

You track how your work influences real business outcomes, including:

• win rate
• pipeline creation
• product adoption
• expansion revenue

You’ll define success metrics for OpsAI’s go-to-market strategy and continuously refine how we position and launch capabilities based on what works.

Packaging, Pricing, and Monetization Input

• Partner with Product and Finance to shape packaging and packaging-led adoption paths (good-better-best, bundles, and add-ons) and pressure-test pricing assumptions using customer and deal insight.
• Develop practical ROI/TCO narratives and tools that support buying decisions.

Product Partnership

You’ll work closely with product leaders from early roadmap discussions through launch.

Your role is to represent the market perspective — helping ensure what we build, how we describe it, and how we introduce it to customers all align.

You’ll influence roadmap decisions by bringing customer insight, competitive context, and commercial impact into the conversation.

PMM Operating Model 
As a senior member of the product marketing team, you’ll help raise the standard for how PMM operates at BuildOps.

That includes contributing to:

• launch frameworks
• messaging development processes
• competitive intelligence programs
• cross-functional operating rhythms

You’ll also serve as a thought partner to other PMMs, helping the team operate with greater clarity and consistency.

Who You Are

Experienced Product Marketer
You have 5+ years of product marketing experience in B2B SaaS and have owned go-to-market strategies for complex products or platforms.

You’ve led launches that created measurable business impact — whether in pipeline generation, win rates, adoption, or category perception.

Strategic Thinker
You don’t wait for a strategy to be handed to you. You synthesize market signals, customer insights, and product direction into a clear point of view on how a product should be positioned and brought to market.

Strong Product Instinct
You understand how products evolve — and how messaging, packaging, and roadmap decisions shape adoption. You’re comfortable working with product teams early in the development process and influencing how capabilities are framed and delivered.

Commercially Minded
You connect product marketing work to revenue outcomes. You understand how messaging, sales enablement, launches, and positioning influence pipeline and customer expansion.

Strong Communicator
You are comfortable presenting to product leaders, marketing teams, and executives. You can translate complex product capabilities into stories that resonate with real buyers.

Customer Curious

You regularly engage with customers and frontline teams to understand what drives real decisions. You bring those insights back into product strategy, messaging, and go-to-market plans.

AI-Native, Hands-On
You have demonstrated the ability to use AI in your workflow beyond prompting: building repeatable systems, agents, or automations that improve real outcomes (speed, rigor, accuracy). You can discuss what you built, the tools used, and what changed as a result.

Industry Experience (Nice to Have)

Experience in construction tech, field service management, or vertical SaaS is a strong advantage. Understanding how commercial contractors operate — or having worked in similarly operational industries — will help you ramp quickly.

Why This Role, Why Now

BuildOps is entering a pivotal phase.

We’re expanding our platform with Projects, bringing full project execution into the system contractors already use to run service operations.

At the same time, our Financials capabilities are becoming increasingly central to how contractors manage profitability across service and project work. OpsAI introduces intelligence across the platform, helping teams automate reporting, identify risk earlier, and make better decisions across service and project work. 

This role will initially own go-to-market for OpsAI and Financials together; longer term, we expect to split these into dedicated PMM ownership as each area scales.

Compensation: Raleigh Hub - $106,000.00 - $134,000.00 / LA Hub - $111,000.00 - $139,000.00 base salary

About the Role

We’re hiring an Associate Field Marketing Manager to help execute the field programs that fuel our pipeline and deepen relationships with our best prospects and customers.

This is an early-career, execution-heavy role. You’ll live in the details: timelines, vendor coordination, event logistics, field communications, and on-site support — helping turn our field strategy into high-quality, repeatable programs.

You’ll work closely with our Sr. Director of Field Marketing & Corporate Events, Sales, and the broader Marketing team to support:

• Trade association programs (e.g., regional and national association events)
• Industry trade shows and conferences
• Hosted VIP experiences, roadshows, and field events
• Flagship BuildOps events and partner programs

If you love events, thrive in fast-moving environments, and want to learn field marketing from the ground up, this role is for you.

What You’ll Be Doing

Execute Field & Association Programs

• Support the planning and execution of field programs across key regions and segments — from initial brief through post-event follow-up.
• Own logistics for trade association events (booth and sponsorship deliverables, shipments, swag, print materials, lead capture setup, on-site schedules).
• Help coordinate regional trade shows, executive dinners, and customer meetups — including venue research, menus, AV needs, signage, and run-of-show.
• Partner with Sales, Customer Success, and Marketing to ensure the right accounts and attendees are invited, confirmed, and followed up with.

Drive Operational Excellence & On-Site Execution

• Build and manage project plans and checklists for each program using our shared tools (e.g., Asana, Google Drive) so everyone knows what’s happening and when.
• Coordinate with vendors (venues, caterers, A/V, print, swag, shipping) and track deadlines, contracts, and invoices.
• Own on-site execution alongside the Sr. Director of Field Marketing & Corporate Events: booth setup, registration, signage placement, demos/materials, and “last-mile” details.
• Capture what worked (and what didn’t) after each event and help codify best practices into repeatable playbooks.

Support Hosted & Corporate Events

• Provide execution support for hosted events like customer summits, VIP experiences, and partner activations — including registration workflows, communications, badges, gifting, and space layout.
• Coordinate speaker and internal stakeholder logistics (travel details, briefing docs, schedules, session timing).
• Work with the content and design team to ensure event assets (slides, landing pages, signage, one-pagers) are created and delivered on time.

Measure, Learn, and Improve

• Ensure clean lead capture and handoff to Sales (scanners, forms, lists), working closely with Marketing Ops and RevOps.
• Track basic program performance (registrations, attendance, meetings set, lead quality) and help tie events back to pipeline and revenue.
• Use AI tools (including Glean) to speed up research, brief creation, outreach lists, and recap docs, in line with how the marketing team operates.

What We’re Looking For

Experience & Skills

• 1+ years of experience in field marketing, event marketing, trade shows, demand gen, or related roles — preferably in B2B or SaaS.
• Hands-on experience helping to run events or programs: association events, conferences, executive dinners, workshops, or user groups.
• Strong project management and coordination skills — you’re comfortable juggling multiple workstreams, deadlines, and stakeholders.
• Experience with core GTM tools (some combination of Salesforce, HubSpot/Marketo, Asana or similar, and an event platform like Cvent, Splash, or comparable tools).
• High attention to detail — from name badges and room layouts to shipments and signage, you notice (and fix) the small things that make events feel professional.
• Strong written and verbal communication skills; comfortable working directly with Sales and external partners.

How You Operate

• Bias for action. You like to get things moving, solve problems in real time, and keep work from stalling.
• Scrappy and resourceful. You can figure things out with incomplete information and limited guidance.
• Team-first. You enjoy being in the trenches with Sales, Marketing, and Customer teams, and you’re comfortable taking direction while also speaking up when something doesn’t look right.
• Calm under pressure. Events move fast; you stay steady, organized, and solutions-focused when something inevitably changes day-of.
• AI-native mindset. You’re curious about AI tools and open to using them to do your work faster and better — from research and drafting to recaps and reporting.

Logistics

• Location: Raleigh, NC or Santa Monica, CA; hybrid role (expected 3 days/week in the office).
• Travel: Willingness to travel for events as needed up to approximately 50% of the time (including occasional evenings and weekends during peak event seasons).

Why BuildOps

• Impact. You’ll help build the field and events engine behind a category-defining vertical AI company.
• Growth. You’ll work directly with a seasoned Sr. Director of Field Marketing & Corporate Events and a high-caliber GTM team, with clear exposure to how strategy and execution come together.
• Culture. We value people who are curious, action-oriented, and outcome-driven — and we operate with clear ownership, transparency, and a strong feedback culture.

If you’re excited to build a career in field marketing and want to own the execution that makes great programs possible, we’d love to talk.

Compensation

• [$89,000 to $111,000] salary + bonus. (Santa Monica Hub)

About the Job

At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.

As our Founding Engineer, Agentic Business Transformation, you will embed directly within business functions across the organization, deeply understand how teams operate today, and fundamentally reimagine how they should operate tomorrow. This is not about bolting automation onto existing processes; it's about redesigning how work gets done with agentic tooling transforming (and eliminating) workflows. You will partner with leaders across GTM and G&A to surface high-impact opportunities, architect intelligent solutions, and deliver measurable gains in productivity, output quality, and the experiences we deliver to our customers and employees. You will define what "AI-native operations" looks like inside a high-growth B2B SaaS company—well before most companies have even started asking the question. This is a high visibility role and will involve daily contact with the CEO, Chief of Staff, Chief Revenue Officer, and other members of the BuildOps Executive Leadership Team (ELT). 

ROLES AND RESPONSIBILITIES 

• Embed within internal business functions, including Revenue, RevOps, Customer Success, Customer Support, Finance, People, and Talent, to develop a deep, firsthand understanding of current workflows, pain points, and decision-making processes 
• Conduct structured discovery, shadowing teams, interviewing stakeholders, and mapping end-to-end processes, to identify where AI can eliminate, redesign, or dramatically accelerate work 
• Reimagine workflows from first principles rather than automating existing steps; challenge assumptions about what requires human involvement and what doesn't 
• Design, build, and deploy AI-powered automations, agents, and internal tools that reduce time spent on repetitive, low-value-add tasks while improving the quality and consistency of outputs 
• Integrate large language models, agentic frameworks, and automation platforms into production-grade internal workflows with appropriate guardrails, error handling, and human-in-the-loop checkpoints 
• Measure everything: establish baselines before intervention, track adoption and usage patterns post-deployment, and quantify productivity impact in terms of hours saved, error rates reduced, and cycle times compressed 
• Serve as a trusted advisor to functional leaders on what AI can and cannot do for their teams; translate business problems into technical solutions and technical constraints into business language 
• Stay abreast of the rapidly evolving AI tooling landscape (e.g., LLM capabilities, orchestration frameworks, RPA-to-AI convergence, no-code/low-code platforms) and calibrate our internal stack accordingly 
• Build reusable patterns, templates, and playbooks so that successful automations in one function can be adapted and scaled across others 
• Collaborate closely with the engineering and product organizations to ensure internal automation efforts align with our broader technology strategy and do not create shadow IT risk 

QUALIFICATIONS 

• 5+ years of professional experience building automations, intelligent workflows, or AI-powered solutions in a business context—whether that foundation was in robotic process automation, software engineering, solutions engineering, or applied AI 
• Demonstrated ability to work directly with non-technical business teams: you have spent meaningful time understanding how people actually work before designing what to build 
• Hands-on experience with modern AI tooling, including large language models (e.g., Claude, GPT), prompt engineering, and at least one orchestration or agentic framework (e.g., LangChain, CrewAI, n8n, or similar) 
• Strong scripting and integration skills with the ability to connect APIs, build data pipelines, and stand up end-to-end workflows in production—not just prototypes
• Track record of automating processes that previously required human judgment—not just rules-based tasks, but work involving unstructured data, natural language inputs, or contextual decision-making
• Process-oriented mindset: you naturally decompose complex workflows into discrete steps, identify bottlenecks, and think in terms of inputs, outputs, and handoffs
• Comfort operating with high autonomy in a fast-moving environment; you don't wait to be told what to build — you go find the highest-leverage problem and propose a solution
• Excellent communication skills: you can present a business case to the CEO, C-suite executives, or VPs, run a discovery session with an ops team, and write clear documentation for a workflow you've built
• Experience in B2B SaaS, vertical software, or a similarly complex operational environment is a strong plus
• Familiarity with process mining, workflow analytics, or structured methodologies for identifying automation candidates (e.g., lean, six sigma, or consulting-style process improvement) is a plus

COMPENSATION

• [$188,000 to $273,000 base] + bonus opportunity (LA or SF Hub)

About the Role

We're hiring a Senior Engineering Manager to lead Data Integrations at Mill. This role sits at the center of our B2B strategy: you'll own the systems that integrate Mill into our customers' enterprise environments — ERP systems, business applications, internal tools — so that we can combine our food waste estimates with their internal data and use AI to deliver actionable recommendations on how they can reduce waste.

You'll be hands-on technically — designing multi-tenant APIs, building integration pipelines, writing code — while also engaging directly with customers, driving technical partnerships, and managing a team of engineers. You'll use LLMs to accelerate integration development and unlock insights from customer data. This is a senior leadership role that demands genuine technical depth, hands-on ownership, and direct customer engagement.

What You'll Own

Customer System Integration. Design and build the integration layer between Mill and our B2B customers' enterprise environments — connecting to their ERP systems, business applications, and internal tools to pull operational data — purchasing, inventory, consumption patterns, and more. You'll combine that data with Mill's food waste estimates to power AI-driven recommendations that help customers reduce waste. You'll need to deeply understand how enterprise customers operate and what their systems require.

Multi-Tenant API Platform. Architect and operate enterprise-grade APIs for data exchange with customers — including RBAC, tenant isolation, webhooks, and reverse ETL pipelines. You'll own reliability, SLAs, and the developer experience for our partners.

LLM-Accelerated Development. Use large language models to accelerate how we build integrations, automate data mapping across disparate customer systems, and extract actionable insights from customer data. This is a core part of the role, not a side project.

Data Contracts & Governance. Own schema governance, API versioning, and data contracts across integration touchpoints. As we scale B2B relationships, this becomes critical.

Security & Compliance. Ensure data security across the integration layer: tenant isolation, RBAC, encryption, audit logging, and alignment with SOC 2, GDPR, and CCPA.

Customer Onboarding & Technical Partnerships. Be the senior technical face for B2B customers. Scope integration requirements, define data contracts, manage delivery timelines, and build long-term trust.

What We're Looking For

• 10+ years in data engineering, platform engineering, or integration-heavy backend roles, with 3+ years managing engineers
• Deep experience integrating with enterprise customer systems — ERP platforms, business applications, and third-party environments
• Strong background in multi-tenant API design, data pipelines, and integration architecture
• Experience integrating with multiple enterprise ERP and business systems (e.g., NetSuite, SAP, Oracle) — either through iPaaS platforms like Boomi/MuleSoft or through custom-built integration layers. You understand the data mapping, normalization, and error handling challenges that come with connecting to many different customer environments
• Hands-on experience using LLMs to accelerate development workflows, automate data mapping, or build intelligence into integration pipelines
• Strong instincts around data contracts, schema governance, versioning, and API design at scale
• Proven ability to work directly with B2B customers — scoping requirements, running onboarding, and managing technical relationships
• Comfortable context-switching between writing code, reviewing architecture, managing people, and talking to customers

Nice to Have

• Experience in food service, hospitality, retail, or other industries with high food waste relevance
• Experience with EDI transaction sets (850/855/856/810) or retail partner data exchange
• Background in hardware + software or IoT companies
• Experience with ML/CV data pipelines
• SOC 2 Type 2 compliance experience
• Familiarity with data orchestration tools (Airflow, dbt, Spark)

The estimated base salary range for this position is $245k to $270k, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs.

As the leading transit bus manufacturer in the United States, GILLIG buses play a critical role in the environmental and social initiatives in communities across our nation.  GILLIG is on the forefront in the transition to zero-emission vehicles and has an unmatched reputation in the industry for quality, reliability, durability, service, and support.  From initial design through final assembly, each GILLIG bus is designed and built in Livermore, CA. 

WHY GILLIG

• Leader in environmentally friendly mobility solutions including battery electric, hybrid electric, near-zero CNG and clean diesel transit buses
• Renowned for its inclusive team/family-oriented culture
• Stable, successful, and growing organization – a Bay Area business for over 132 years!
• Flexible schedules (*depending on project needs)
• Excellent compensation including company paid medical premiums, generous retirement plan and other comprehensive benefits

ABOUT THE ROLE

The Supervisor, General Accounting role plays a central role in maintaining accurate financial records, supporting month-end close, preparing financial statements, and ensuring strong accounting controls. You will lead key areas such as general ledger accounting, financial reporting, fixed asset management, and audit preparation. This position also includes supervisory oversight of the Grant Administration function, providing guidance to the team member responsible for grant applications, compliance tracking, and reporting requirements.

We are seeking an experienced, analytical accounting professional who brings strong technical skills, attention to detail, and a continuous improvement mindset. This role is well-suited for someone who enjoys collaborating across departments, solving problems, and contributing to a dynamic, growing Finance organization.  This Supervisor, General Accounting role reports directly to the Controller. 

IN THIS ROLE YOU WILL

• Lead efforts to achieve an accurate and timely month-end close by coordinating close activities, aligning team priorities, and completing assigned tasks
• Prepare monthly journal entries and complete assigned account reconciliations
• Coordinate the preparation and review of balance sheet reconciliations, ensuring timely investigation and resolution of reconciling items and driving continuous process improvement
• Prepare monthly financial statements—Balance Sheet, Income Statement, Cash Flow Statement—and all supporting schedules for the monthly reporting package
• Assist in the preparation of the monthly financial reporting package, including Management Discussion and Analysis (MD&A)
• Review, update, and maintain Project Evaluation Forms for all capital and major company purchases, closing the loop with managing all fixed asset accounting activities, including journal entries, roll-forwards, capital expenditure tracking, and oversight of the CIP account
• Support FP&A with monthly forecast updates and annual budget preparation
• Coordinate and participate in annual financial audit activities, including preparing audit schedules and supporting documentation
• Lead efforts in developing and maintaining accounting policies, internal controls, and procedural documentation
• Participate in rapid continuous improvement (RCI) initiatives to enhance reporting accuracy and operational efficiency. Provide strong customer service and partnership to internal business stakeholders, fostering collaboration and problem-solving
• Supervise the Grant Administration function, including oversight of grant applications, compliance tracking, financial and operational reporting requirements, documentation and controls for awarded grants, and providing guidance to ensure accurate and timely completion of all grant-related tasks
• Perform additional accounting projects and initiatives assigned

BASIC QUALIFICATIONS

• Bachelor’s degree in Accounting or Finance required; CPA or MBA preferred
• Minimum 7 years of progressive accounting and/or finance experience, including general ledger accounting and financial statement preparation
• Supervisory or team oversight experience preferred, or demonstrated ability to lead and provide guidance to others
• Strong knowledge of Generally Accepted Accounting Principles (GAAP)
• Experience supporting financial audits and preparing audit schedules
• Demonstrated ability to analyze data, synthesize information, and present clear, actionable insights to support decision-making
• Strong verbal, written, and presentation communication skills
• Proven ability to take ownership, show initiative, and drive tasks to completion
• Organizational and time management skills
• Advanced proficiency in Microsoft Office suite; experience using ERP financial modules (e.g., Infor Syteline, NetSuite, MS Dynamics, SAP, Oracle), with the ability to improve processes within less sophisticated systems
• Ability to build effective working relationships with internal and external stakeholders

WORK ENVIRONMENT

• Ability to lift 25 lbs.
• Prolonged periods of sitting/standing at a desk and working on a computer
• Regularly required to sit, stand, and walk and occasionally kneel or squat
• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
• 10% Travel required occasionally
• Standard start time: 6:30 am (negotiable)
• Must be able to navigate manufacturing environment, comfortable around heavy machinery, tools, etc.
• Must be able to wear Personal Protective Equipment, (i.e. safety glasses, bump caps, hearing protection, etc.)

EXPECTED COMPENSATION

 $75,000 - $250,000/annual salary + premium benefits 

Pay offered may vary depending on multiple individualized factors, including market location, job classification, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

GILLIG is committed to providing equal opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.

GILLIG is an equal employment opportunity and affirmative action employer.

ABOUT VOLTERA

Voltera develops, owns, and operates critical charging infrastructure to support the rapidly growing electric transportation industry. We partner with fleets, automakers, and mobility providers to deliver tailored, scalable charging solutions that accelerate the adoption of zero-emission transportation across North America.

THE ROLE

We are seeking a Sales Director to expand Voltera’s presence in the enterprise transportation electrification space. This role is responsible for prospecting, developing, and closing strategic partnerships with ride-hail providers, autonomous vehicle (AV) companies, automotive OEMs, and large fleet operators. The role combines new business development with ownership of key strategic accounts, managing complex deals and collaborating cross-functionally with real estate, construction, and customer teams. This individual will also focus on strengthening existing relationships to drive account growth and expansion.

The ideal candidate brings a strong hunter mentality, excellent project management skills, and a solid understanding of diverse financial and commercial models. They have deep industry relationships and a proven track record of closing complex enterprise deals within the mobility and fleet electrification sectors. This highly visible role will be instrumental in driving Voltera’s strategic growth with leading mobility and fleet partners.

WHAT YOU’LL DO

• Lead enterprise sales efforts targeting ride hail, AV, Auto OEM, and large fleet operators.
• Prospect and build new relationships with key decision-makers and executives at leading mobility and transportation companies.
• Develop tailored solutions for enterprise customers by collaborating with internal Product, Real Estate, Finance, and Technology teams.
• Structure and negotiate complex commercial agreements with support from our Commercial Operations team.
• Partner with Marketing to refine go-to-market strategies, define key account targets, and enhance lead generation within the enterprise mobility ecosystem.
• Build and manage a robust pipeline of strategic opportunities, providing regular updates to the broader organization on progress, priorities, and performance.
• Work cross-functionally with Government & Utility Relations to align with incentives, grants, and regulatory frameworks.
• Represent Voltera at major industry events and conferences, serving as a thought leader in fleet electrification and infrastructure innovation.
• Ensure long-term customer success by maintaining close relationships post-sale and supporting account expansion opportunities.
• Serve as a key source of market data to the organization regarding competitors, pricing trends, technology developments, and industry demand.

MUST-HAVE

• 7+ years of experience in enterprise sales or business development within the mobility, automotive, AV, or fleet electrification industries.
• Demonstrated success in prospecting, hunting, and closing high-value enterprise partnerships.
• Strong network and relationships across ride hail, AV, Auto OEMs, or large fleet operators.
• Apply strong project management discipline to drive complex deals forward, coordinating cross-functional stakeholders and ensuring timely execution.
• Excellent strategic selling, negotiation, and communication skills.
• Proven ability to manage long and complex sales cycles involving multiple stakeholders including ability to communicate progress up to and through the close
• Experience collaborating cross-functionally with technical, product, finance, and operations teams to deliver customer solutions.
• Deep understanding of transportation electrification, charging infrastructure, and fleet operations.
• Strong analytical and organizational skills with the ability to manage multiple opportunities simultaneously.
• Commitment to delivering excellence and continuously improving sales processes and customer outcomes.

NICE-TO-HAVE

• Experience with energy, infrastructure, or real estate projects.
• Background in EV charging, renewables, mobility services, or logistics.
• Understanding of public-private partnerships, grant programs, and incentive mechanisms in the EV infrastructure space.

LOCATION

Preferred Regions - Los Angeles, CA, Denver, CO, Washington, D.C, VA or TX.

COMPENSATION

Base Salary: $140,000–$185,000. Exact compensation may vary based on experience, skills, and location. The total compensation package includes base salary, variable comp,, equity, and competitive benefits (medical/vision/dental insurance, matching 401(k), paid vacation, and EV incentive).

Candidates must have authorization to work in the U.S. on a permanent basis. Relocation benefits are not available.

#LI-Hybrid

Persons in these roles are welcome to work remotely from Berkeley, CA.

Compensation: $159,650

Who You Are:

Ai2 is seeking talented and motivated Postdoctoral Young Investigator to join the FlexOlmo team, working on a series of large language models designed for flexible data use, with a focus on Mixture-of-Experts (MoE), long-context language models (LCLMs), and retrieval. Postdoctoral Young Investigators will be based in Berkeley, California.

This opportunity offers a unique opportunity to contribute to cutting-edge research in natural language processing and machine learning in an exciting, fast-paced research environment. You have the opportunity to:

• Define and lead a high-impact research project.
• Train and release leading models.
• Collaborate with and learn from team members across Ai2.
• Build open-source software for the research community.
• Author scientific papers for publication in a high-profile conference or journal.

The Young Investigator position:

• Duration: 1-3 years
• Start date: Flexible
• Candidates: Are within one year of completing their PhD, or already have a PhD
• The Allen AI Young Investigator is a postdoctoral program offering unique benefits. The program will enable you to balance working collaboratively on an Ai2 project while having opportunities to mentor junior researchers.

Who We Are: 

We design new architectures and training methods that help models use data more effectively—through improved training, inference-time conditioning, and retrieval—broadening the types of data they can leverage and ultimately enhancing performance. We also develop scientific methodologies for evaluating and understanding these systems. Our team produces high-impact research and expertly engineered open-source tools that accelerate NLP research worldwide.

We lead the FlexOlmo project, whose first release in July 2025 focused on a new Mixture-of-Experts architecture. Looking ahead, we plan to pursue creative, groundbreaking research that delivers scientific insights and practical solutions for building architectures and training methods that unlock the use of large and diverse data sources.

Your Next Challenge:

Why FlexOlmo? We are building the foundation for research into the next generation of language models designed for flexible data use. 

• FlexOlmo is a small, tightly knit team, giving you the unique opportunity to work closely with team members toward one high-impact project.
• We encourage open collaboration projects, even with researchers at external institutions. Team member will be based in Berkeley, with opportunities to engage actively with the University of California, Berkeley, and the BAIR lab. 
• Our pay is competitive, and visa sponsorship is available. 
• We are committed to open science and support students freely publishing papers, as exemplified by our first release: FlexOlmo: Open Language Models for Flexible Data Use.

The essential functions include, but are not limited to the following:

• Dedicated Ai2 mentor who is also a faculty member at the University of California, Berkeley.
• 50% work on leading and collaborating on an Ai2 project as an independent contributor (IC).
• 50% work on mentoring junior researchers (PhD students/interns, predoctoral students/interns) as well as opportunities to receive mentorship in academic activities such as grant writing and teaching, if desired.

What You’ll Need:

Qualifications:

• Are within one year of completing their PhD, or already have a PhD, in Computer Science or similar field with research experience in machine learning, natural language processing, language and vision, or related areas. 
• Outstanding individual contributor (IC) skills, especially with deep learning frameworks (e.g. PyTorch).
• An outstanding publication record at AI-related venues, such as NeurIPS, ICLR, ICML, COLM, ACL, EMNLP. We will specifically evaluate the quality of publications in terms of rigor and impact, not the quantity.
• Extensive research experience in areas such as large language models, training dynamics, scaling laws, and data curation. Experience with mixture-of-experts, long-context language models, and retrieval is preferred but not required.
• Located [or willing to relocate] in Berkeley, CA.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Must be able to remain in a stationary position for long periods of time. 
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 
• The ability to observe details at close range.
• Can work under deadlines.

A Little More About Ai2:

Ai2 is a Seattle based non-profit AI research institute founded in 2014 by the late Paul Allen. Our mission is building breakthrough AI to solve the world’s biggest problems. We develop foundational AI research and innovation to deliver real-world impact through large-scale open models, data, robotics, conservation, and beyond.

In addition to Ai2’s core mission, we also aim to contribute to humanity through our treatment of each member of the Ai2 Team. Some highlights are:

• We are a learning organization – because everything Ai2 does is ground-breaking, we are learning every day. Similarly, through weekly Ai2 Academy lectures, a wide variety of world-class AI experts as guest speakers, and our commitment to your personal on-going education, Ai2 is a place where you will have opportunities to continue learning alongside your coworkers. 
• We value diversity - We seek to hire, support, and promote people from all genders, ethnicities, and all levels of experience regardless of age. We particularly encourage applications from women, non-binary individuals, people of color, members of the LGBTQA+ community, and people with disabilities of any kind. 
• We value inclusion - We understand the value that people's individual experiences and perspectives can bring to an organization, and we are building a culture in which all voices are heard, respected and considered.
• We emphasize a healthy work/life balance – we believe our team members are happiest and most productive when their work/life balance is optimized. While we value powerful research results which drive our mission forward, we also value dinner with family, weekend time, and vacation time. We offer generous paid vacation and sick leave as well as family leave.
• We are collaborative and transparent – we consider ourselves a team, all moving with a common purpose. We are quick to cheer our successes, and even quicker to share and jointly problem solve our failures.
• We are in Seattle – and our office is on the water! We have mountains, we have lakes, we have four seasons, we bike to work, we have a vibrant theater scene, and we have so much else. We even have kayaks for you to paddle right outside our front door. We welcome interest from applicants from outside of the United States.
• We are friendly– chances are you will like every one of the 200+ (and growing) people who work here. We do. 

Ai2 is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. You may view the related Know Your Rights compliance poster and the Pay Transparency Nondiscrimination Provision by clicking on their corresponding links. 

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

We are committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at recruiting@allenai.org.

Benefits:

• Team members and their families are covered by medical, dental, vision, basic life insurance, basic accidental death and dismemberment insurance, short-term disability, long-term disability, and an employee assistance program.
• Team members are able to enroll in our voluntary life insurance program, our voluntary accidental death and dismemberment program, our health savings account plan, our healthcare reimbursement arrangement plan, and our health care and dependent care flexible spending account plans.
• Team members are able to enroll in our company’s 401k plan.
• Team members will receive $125 per month to assist with commuting or internet expenses and will also receive $200 per month for fitness and wellbeing expenses.
• Team members will also receive up to ten sick days per year, up to seven personal days per year, up to 20 vacation days per year and twelve paid holidays throughout the calendar year.
• Team members will be able to receive annual bonuses.

Note: This job description in no way states or implies that these are the only duties to be performed by the team members(s) of this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the team member(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

The Role

As we continue building and scaling in the U.S., we are seeking a Senior HR Business Partner who has experienced growth from the ground up, someone who has helped shape people's practices in early-stage environments and seen them evolve through scale.

This is a high-trust, high-impact individual contributor role.

You will serve as the primary People Partner for U.S. business leaders, bringing both strategic judgment and operational depth. You will navigate complexity with maturity, uphold strong governance standards, and ensure our people's practices evolve thoughtfully alongside the business.

You will influence senior stakeholders.
You will handle sensitive matters independently.
You will execute with clarity and discipline.

What You’ll Do

• Partner directly with business leaders on org design, team structure, and workforce strategy
• Manage employee relations matters end-to-end across multiple states
• Conduct workplace investigations and recommend sound, defensible actions
• Provide clear guidance in high-stakes and sensitive situations
• Strengthen performance and talent processes as the organization grows
• Ensure onboarding and transitions are disciplined and aligned with business needs
• Build and refine repeatable systems that support scale without unnecessary complexity
• Maintain rigorous compliance with U.S. federal and state employment regulations

This role blends first-principles thinking with operational rigor.

Who You Are

• 7 - 12 years of progressive HR experience
• Have been part of an organization that scaled meaningfully (e.g., early-stage through multi-hundred employees)
• Deep familiarity with U.S. multi-state employment law
• Strong hands-on experience managing complex employee relations independently
• Comfortable operating in environments where clarity must be created, not assumed
• Confident advising senior leaders and executives
• Calm under pressure, structured in thinking, disciplined in execution
• Operate with a strong sense of ownership and accountability

You understand how standards evolve as companies grow.
You value simplicity, precision, and sound judgment.

Why This Is Compelling

• Meaningful ownership within a critical U.S. remit
• Direct partnership with senior leadership
• Opportunity to shape how people systems evolve during a significant growth phase
• Work at the intersection of operational discipline and rapid innovation

If you are seeking a heavily layered HR structure, this may not be the right fit.
If you are motivated by building, scaling, and operating with trust and accountability, we would welcome the conversation.

Location: Palo Alto, California
Experience: 7 - 12 years
Compensation:

• Base Salary: $160,000 - $185,000
• Performance Bonus: 10 - 15%
• Equity: Meaningful equity grant aligned with senior IC scope

Compensation will reflect experience in scaling environments and demonstrated impact.

About the team

The SRE team was recently formed with the goals of establishing first-class observability tools and primary owners of all things production.

Team members are located in several international locations (“follow the sun” model) to provide 24/7 availability.

We are a team of unique individuals, experienced and independent, who get things done.

This position is fully remote, candidates required to be in US Pacific time.

What You'll Do

As part of your role, you would improve and establish new monitoring, alerting, and observability of services using a wide range of tools. Additionally, you would handle critical alerts and incidents and work directly with R&D to improve and optimize availability.

• Research Fireblocks blockchain workflows, identify optimization opportunities, issues, and improve monitoring.
• Help identify root causes for incidents and prevent them from happening again. Solve and orchestrate outages by working with multiple teams.
• Improve and establish alerting for our infrastructure, services, and business logic
• Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset
• Communicate and escalate issues to senior management in R&D and support, write RCAs, and define next steps.
• Document actions in runbooks and then into automation using Python, Lambda, shell scripts, ArgoCD, and Ansible.
• Focus on the system's observability, availability, reliability, performance/latency, and monitoring
• Conduct periodic on-call duties and emergency response

What You'll Bring

• At least 3+ years of experience as an SRE, Infra Backend in a SaaS environment.
• You are curious, self-motivated, easy to work with, responsible, and production-aware—fast learner and able to take a project from POC to production, while handling decision-making and communication.
• Experience with Coding languages - Python/JavaScript/Bash (Must)
• At least 3+ years of experience with Alerting & Monitoring systems such as DataDog, Coralogix / Splunk / New Relic / Prometheus
• Experience working with Linux systems from kernel to shell and beyond
• Cloud systems such as AWS / Google Cloud / Azure
• Configuration management, such as Ansible/Chef/Puppet/ArgoCD
• Experience with Docker, Kubernetes, and Helm
• SCM - Git/bitbucket/gitlab/Phabricator/gerrit
• High Analytical & Troubleshooting skills - ability to solve complex problems
• Strong verbal and written communication skills and a collaborative mindset

Want to stand out from the crowd?

• Previous experience in cryptocurrencies \ blockchains - a big advantage
• In-depth knowledge in: Linux optimization, nginx, ArgoCD, DataDog, MySQL
• Participated in Kubernetes migration projects
• Previous experience as a C++ or Node developer
• BSC in Computer Science or related technical certifications

For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $150,000 - $185,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits. 

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.

About the team

The SRE Incident Response team is responsible for handling critical application\infrastructure alerts, orchestrating the war room process and enabling first class observability and alerting systems. 

Team members are located in several international locations (“follow the sun” model) to provide 24/7 availability.

We are a team of unique individuals, experienced and independent, who get things done.

On-call coverage is 7 days a week, starting at noon, with the shift ending at 6:00pm. 

This position is fully remote, candidates required to be in US Pacific time.

What You'll Do

As part of your role, you would improve and establish new monitoring, alerting, and observability of services using a wide range of tools. Additionally, you would handle critical alerts and incidents and work directly with engineering and DevOps to improve and optimize availability.

• Manage and participate in incident war rooms, escalating and coordinating response for critical workflow alerts.
• Perform deep-dive troubleshooting for application, transaction, and general technical issues.
• Research Fireblocks blockchain workflows, identify optimization opportunities, issues, and improve monitoring.
• Help identify root causes for incidents and prevent them from happening again. Solve and orchestrate outages by working with multiple teams.
• Improve and establish alerting for our infrastructure, services, and business logic
• Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset
• Communicate and escalate issues to senior management in R&D and support, write RCAs, and define next steps.
• Document actions in runbooks and then into automation using Python, Lambda, shell scripts, ArgoCD, and Ansible.
• Focus on the system's observability, availability, reliability, performance/latency, and monitoring

What You'll Bring

• At least 3+ years of experience as an SRE incident response engineer
• You are curious, self-motivated, easy to work with, responsible, and production-aware—fast learner and able to take a project from POC to production, while handling decision-making and communication.
• Experience with Coding languages - Python/JavaScript/Bash (Must)
• At least 3+ years of experience with Alerting & Monitoring systems such as DataDog, Coralogix / Splunk / New Relic / Prometheus
• Experience working with Linux systems from kernel to shell and beyond
• Cloud systems such as AWS / Google Cloud / Azure
• Experience with Docker, Kubernetes, and Helm
• SCM - Git/bitbucket/gitlab
• High Analytical & Troubleshooting skills - ability to solve complex problems
• Strong verbal and written communication skills and a collaborative mindset

Want to stand out from the crowd?

• Previous experience in cryptocurrencies \ blockchains - a big advantage
• In-depth knowledge in: Linux optimization, nginx, ArgoCD, DataDog, MySQL
• Previous experience as a C++ or Node developer
• BSC in Computer Science or related technical certifications

For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $150,000 - $185,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits. 

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.

About your role

Rocket Lawyer is seeking a highly motivated Business Intelligence Analyst Intern to join our team. This position is perfect for someone who wants to learn about the legal industry and how data is used to inform business decisions. By joining our team, you will have the opportunity to work on challenging projects that have a real impact on people's lives. You will support the Rocket Lawyer team in driving business insights, reporting, and analytics to help drive growth and optimize business performance. This role will partner closely with Product, Finance, Marketing, & Data Engineering teams to deliver actionable insights and act as a thought leader for data at Rocket Lawyer.

How you will make a difference day to day

• Analyze and optimize user engagement and experience with our services and investment across Search Engine Marketing (SEM), Search Engine Optimization (SEO), email, and offline channels
• Collaborate with business leads to understand KPIs & test hypotheses to drive revenue, customer acquisition, retention, and sales
• Support revenue and cost model assumptions are they relate to customer acquisition costs and lifetime value
• Conduct research and analysis to support business decisions, including reporting and communication of results to leadership
• Maintain and optimize BI tools and dashboard solutions. Contribute to ongoing data governance efforts

What you’ll need

• Experience with business analysis and problem-solving by drawing insights from large data sets
• Superior skills with SQL, Excel, and Python
• Experience with business intelligence applications (Tableau, Looker) and online marketing tools (Amplitude)
• Experience with Snowflake, other databases a plus
• SaaS, digital media, ecommerce, or online marketing based business experience a plus
• Light-hearted attitude and ability to have FUN while working hard
• Keen attention to detail, ability to work autonomously, & bias for action
• Excellent communication and interpersonal skills, with strong business acumen
• Pursuing a Bachelor's or Master’s Degree in Finance, Economics, Engineering or related quantitative field

Interview Process

• Recruiter Phone Screen
• Hiring Manager Interview
• Final Interview

About Headway

Headway's mission is to build a new mental health care system that everyone can access. We've built technology that takes the hardest parts of mental healthcare — finding the right provider, navigating insurance, managing payments — and makes them simple. We're now one of the fastest-growing companies in healthcare, with more than 200,000 patients finding care through Headway and thousands of therapists using our platform to grow their practices.

About Patient Core Experience at Headway

The Patient Core Experience team owns how patients find the right therapist on Headway. From search through the first several sessions, our four engineering pods — Onboarding, Profiles + Checkout, Ranking + Relevance, and Activation — build the systems that make great therapeutic matches happen.

We operate a three-sided marketplace (patients, providers, payers) with real complexity and massive impact. We're evolving from a provider directory into an intelligent matching platform that uses communication style, data-backed expertise signals, and patient-reported outcomes to connect people with therapists who are genuinely right for them.

Principles that guide us:

• Matching quality is the foundation of therapeutic outcomes — we obsess over getting patients to the right provider
• We ship fast and learn fast, but we protect patient trust above all else
• We build for the whole marketplace: patients, providers, and payers
• ML powers our systems, but empathy drives our product

The Problems You'll Solve

This role exists because we have hard, specific challenges that need senior engineering leadership to crack. Here's what your first year looks like:

Build an ML-powered matching system from the ground up. Our current matching is largely filter-based. We need to move to ML-powered ranking that incorporates provider communication style, expertise signals, and patient outcome data — without degrading the patient experience during the transition. You'll define the technical strategy for how we get there and own the execution across multiple pods.

Rearchitect team topology as the product evolves. We have four pods today, but the boundaries between ranking, activation, and onboarding will shift as we move toward intelligent matching. You'll need to evolve team structure, ownership boundaries, and technical interfaces as the product changes shape. This includes scaling the org from ~18 to ~25+ engineers while maintaining velocity and quality.

Close the gap between engineering output and patient outcomes. We have patient funnel metrics (intake-to-match, match-to-book, book-to-retained) but engineering doesn't yet co-own them tightly enough with Product and Data. You'll establish the operating model where engineering, product, and data science jointly own these metrics in a true triad — not one where engineering is an execution arm.

Define how your teams build software in the AI era. This isn't about adding a bullet point on AI tooling. You'll set concrete standards for how your ~30 engineers use AI-assisted development — how it changes code review, testing strategy, onboarding, and potentially team composition. You'll also own the AI/ML strategy for the product itself: where we use ML models vs. heuristics, how we handle explainability in a healthcare context, and how we build patient trust in AI-driven recommendations.

Key Responsibilities

• Set engineering strategy for the core patient experience in partnership with Product and Data Science leadership
• Lead 3 Engineering Managers; scale the org from ~18 to ~30+ engineers over the next 18 months
• Co-own patient funnel metrics with your Product and Data counterparts — not just deliver against them
• Drive delivery of ML-powered ranking, reimagined patient onboarding, and patient activation systems
• Build an engineering culture with clear standards for velocity, quality, and technical excellence — starting with honest assessment of where we fall short today

What You Bring

Required experience:

• 10+ years of software engineering experience, 5+ years managing engineering managers
• Led engineering for a consumer or marketplace product where search, matching, ranking, or personalization was core to the business
• Scaled an engineering org through a high-growth phase (25+ to 50+) while maintaining velocity and quality
• Technically strong enough to make sound architecture calls on ranking/ML systems, marketplace infrastructure, and consumer-facing surfaces — you don't write code daily, but you can review a system design and spot the problems
• Experience shipping ML-powered product features (search ranking, recommendations, personalization) at consumer scale
• Track record of moving business metrics (conversion, retention, engagement) through engineering-product partnership, not just delivering features on time
• Comfort working in a regulated industry where you can't just ship fast — you need to reason about bias, explainability, and patient safety in ML systems
• Practiced perspective on AI-augmented engineering workflows — you've led teams through adoption of AI development tools and have opinions on what changes and what doesn't

Nice-to-have:

• Healthcare experience or other regulated industries where data sensitivity and clinical consequences raise the stakes
• Experience with marketplace dynamics (supply/demand balancing, multi-sided incentive design)
• Experience building LLM-based product features (conversational interfaces, intelligent triage, AI-assisted workflows)
• Experience rethinking team structure or hiring profiles in response to AI productivity gains

Our Stack

Our platform runs on Python (Django/FastAPI) and TypeScript/React on the frontend. Elasticsearch powers search and ranking. PostgreSQL and Redis handle data storage and caching. We use dbt and Snowflake for data pipelines, Temporal for workflow orchestration, and custom ML models for matching. Everything runs on AWS.

You won't be writing code daily, but you'll need to engage deeply enough with these systems to make sound technical and organizational decisions.

You'll Love This Role If You Want To

• Solve a genuinely hard problem at the intersection of ML, marketplace dynamics, and healthcare — where getting matching right has real clinical consequences
• Shape an engineering org during a foundational transition, with high autonomy and strong executive support
• Co-own patient outcomes, not just engineering output
• Work at a company where the mission isn't marketing copy — patients are actually getting access to therapy they couldn't get before

Compensation and Benefits:

The expected base pay range for this position is $264,000 to $330,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

We're seeking a Senior Firmware Engineer to design, develop, and implement low-level firmware for our next-generation connected product. You'll work closely with cloud services, mobile app, product and hardware teams to integrate Wi-Fi, Bluetooth, and other connectivity features seamlessly, while actively collaborating and contributing as a key team player.

Key Responsibilities

• Design and implement robust firmware on MCU platforms, ensuring support for wireless connectivity, data upload, OTA updates, sensor integration, and other core functionalities.
• Develop and optimize communication stacks for Wi-Fi, Bluetooth, and other wireless protocols, ensuring reliable pairing, network configuration, and data exchange.
• Write efficient low-level code that integrates with hardware peripherals (e.g., RF modules, sensors) using standard interfaces such as GPIO, I2C, SPI, and UART.
• Apply best practices for error handling and performance optimization to support robust connectivity features.
• Work closely with cross-functional teams to rigorously debug, test, and troubleshoot firmware, ensuring optimal performance, reliability, and security.
• Engage actively with multidisciplinary teams, sharing insights and aligning on system-level requirements to drive cohesive project success.
• Contribute to the deployment readiness of our systems for large-scale production.
• Evaluate code from peers to maintain best practices in style, accuracy, and efficiency.

Required Qualifications

• Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent experience, with 5+ years in embedded systems development.
• Deep understanding of computer networking and firmware for data-intensive applications.
• Strong expertise in C programming for embedded systems, with a solid grasp of memory management and real-time operating system principles.
• Hands-on experience with connectivity modules (Wi-Fi, Bluetooth) and RTOS (FreeRTOS preferred).
• Proficiency in hardware-software interfacing, including protocols like GPIO, I2C, SPI, and JTAG.
• Proficiency with troubleshooting tools (debuggers, Wireshark) and measurement equipment (multimeters, oscilloscopes, logic analyzers).
• Demonstrated expertise in debugging and rigorous testing to quickly identify and resolve complex issues.
• Familiarity with version control, CI, and build systems.

Preferred Skills

• Experience with ESP32 microcontrollers.
• Working knowledge of cloud computing protocols (e.g., MQTT) and platforms like AWS (AWS CDK is a plus).
• Experience with cellular connectivity.
• Excellent communication and interpersonal skills to foster a collaborative, team-oriented environment.

The estimated base salary range for this position is $225-250K, which does not include the value of benefits or a potential equity grant. A wide range of factors are considered in making compensation decisions, including but not limited to skill sets, market conditions, experience and training, licensure and certifications, and business and organizational needs.