About the Role

We are looking for a hands-on HR Manager to manage core HR operations for our India team. This role is ideal for someone who has strong experience in payroll coordination, onboarding, offboarding, employee lifecycle management, HR compliance, documentation, and day-to-day HR operations.

This is not a traditional HR Business Partner-heavy role. The immediate need is for someone who can bring structure, accuracy, speed, and ownership to HR operations in India.

You will work closely with the global People team, leadership, Finance, Recruiting, and employees in India to ensure smooth employee experience and compliant HR processes.

What You’ll Own

HR Operations & Employee Lifecycle

• Own end-to-end employee lifecycle operations for India employees.
• Manage onboarding, joining formalities, documentation, background checks, employee record creation, and first-day readiness.
• Own offboarding processes including exit documentation, asset coordination, clearance, final settlement inputs, and exit process tracking.
• Maintain accurate employee data, HR records, letters, contracts, and personnel files.
• Ensure HR processes are well-documented, repeatable, and scalable as the India team grows.

Payroll & Benefits Coordination

• Coordinate monthly payroll inputs with Finance and external payroll partners.
• Track attendance, leaves, salary changes, reimbursements, deductions, bonuses, and other payroll inputs.
• Ensure payroll data is accurate, timely, and compliant.
• Support benefits administration, insurance coordination, employee queries, and vendor follow-ups.
• Partner with Finance to support audits, payroll reports, and statutory documentation.

Compliance & HR Governance

• Ensure compliance with India employment laws, statutory requirements, labor law documentation, and internal HR policies.
• Support PF, ESIC, gratuity, professional tax, Shops & Establishment, and other India HR compliance processes where applicable.
• Maintain policy documents, HR templates, employee letters, and compliance records.
• Work with external consultants/vendors where needed to ensure timely compliance.

Employee Support & HR Process Management

• Act as the first point of contact for employee HR queries in India.
• Support leave management, attendance, employee documentation, policy clarification, and HR process communication.
• Help build a consistent employee experience as the company moves toward more in-office hiring in Bengaluru.
• Support basic employee engagement and workplace coordination, while keeping the primary focus on HR operations.

Office & India People Operations Support

• Support India office-readiness as future hiring moves toward a 5-day in-office model.
• Coordinate with Admin, IT, Finance, and leadership for employee joining, seating, assets, access, and office-related HR processes.
• Help create clean operating rhythms for HR operations in a fast-paced startup environment.

What We’re Looking For

• 5+ years of experience in HR Operations, People Operations, or HR Generalist roles with strong operations ownership.
• Strong hands-on experience with payroll coordination, onboarding, off-boarding, employee lifecycle, HR documentation, and compliance.
• Good understanding of India labor laws, statutory compliance, payroll inputs, and HR records management.
• Experience working in a startup, SaaS, technology, fintech, AI, or fast-growth company is preferred.
• Comfortable working in a hands-on, high-ownership environment with limited process overhead.
• Strong attention to detail and ability to manage confidential employee information responsibly.
• Good communication skills and ability to work with employees, managers, Finance, Recruiting, and global People teams.
• Ability to bring structure, follow-through, and process discipline without creating unnecessary bureaucracy.
• Comfortable working from the Bengaluru office 5 days a week.

Nice to Have

• Experience supporting HR operations for technology or product engineering teams.
• Experience working with global teams, especially US-based People or Finance teams.
• Experience with HRMS, ATS, payroll systems, employee databases, or HR automation tools.
• Exposure to employee engagement, performance cycles, or HR policy implementation.
• Experience helping a company transition from remote-first to office-based hiring.

Why Join interface.ai

• Work at a high-growth AI company with strong product-market fit.
• Be part of a profitable, cash-flow positive Series A startup entering its next growth phase.
• Support a business that is transforming banking experiences for over 100 financial institutions.
• Help build and strengthen the India People function at a critical stage of company growth.
• Work closely with global leadership and People teams.
• Own meaningful HR operations for a team that remains central to the company’s foundation and future growth.

About Our Culture

• We are a fast-moving, high-ownership company.
• We value people who are practical, resourceful, detail-oriented, and comfortable working through ambiguity.
• We are building with speed, rigor, and a strong bias for execution.
• For this role, we are looking for someone who can bring reliable HR operations, strong process ownership, and employee-first execution while keeping pace with a startup environment.

Senior Executive Assistant to the Founder & CEO

Location: San Francisco, CA
Role Type: On-site position requiring in-office attendance five (5) days per week

About the Role
Our CEO, Srinivas Njay, moves fast. He's managing a board, customers, partners, and a rapidly growing team - often all at once. He needs someone who can keep up without being told how, stay organized when things shift (and they will), and handle sensitive information with complete discretion.

This role requires someone who has done this before - ideally in a startup environment where structure is still being built and priorities change week to week. You should be comfortable operating without a lot of oversight, making judgment calls, and owning things end to end. This is a high-trust position and the expectations are high.

What You'll Own
Executive Operations — Manage a complex calendar across time zones and competing priorities. You're not just scheduling meetings - you're protecting the CEO's time and making sure the right things get his attention.
Communications & Coordination — Draft and manage correspondence with board members, customers, and partners. You'll represent the CEO in writing and in coordination, so clarity and professionalism matter.
Projects & Follow-Through — Track cross-functional action items under the CEO's purview. Make sure things get done, surface what's at risk, and close the loop.
Logistics — Manage travel, executive meetings, and offsites from start to finish.

Key Responsibilities

• Own the CEO's calendar and travel - things will change often and you need to stay on top of it
• Draft high-stakes communications including board materials and partner correspondence
• Coordinate across internal teams and external stakeholders to keep commitments on track
• Manage logistics for meetings, offsites, and company events end to end
• Handle confidential information with discretion
• Anticipate what's needed before being asked and remove friction where you can
• Support ad hoc projects as priorities shift

What We're Looking For

• 5+ years supporting a C-suite executive, preferably at a startup or fast-growing technology company
• Strong organizational skills with the ability to manage multiple priorities at once
• Genuinely comfortable with ambiguity and change - not just tolerant of it
• Excellent written communication; you can draft something that represents the CEO well without a lot of back and forth
• High discretion and good judgment about what stays in the room
• Someone who takes ownership and follows through without needing to be reminded
• Tech-savvy and familiar with modern productivity tools

• Experience supporting a founder through a high-growth period
• Familiarity with board management and executive communications
• Background in fintech, AI, or enterprise SaaS

The base salary range for this role will be between $130,000 to $160,000. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. 

Benefits:

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

Lead Security & Compliance

Location: Bengaluru, India
Work Model: 5 days work from office
Company: interface.ai
Function: Engineering / Security & Compliance
Reports to: VP Engineering / Security & Privacy Leadership

About the Role

We are looking for a Lead Security & Compliance professional to help strengthen interface.ai’s security, compliance, privacy, and risk programs in India.

This is a hands-on, execution-focused role for someone who can work closely with Engineering, Cloud Infrastructure, Product, Legal, Sales, and Customer teams to ensure our AI products, cloud systems, and internal controls meet the security and compliance expectations of banks, credit unions, and regulated financial institutions.

You will play a key role in driving security governance, compliance readiness, customer due diligence, audit support, cloud security controls, risk assessments, and security-by-design practices across the organization.

This role is ideal for someone who has strong security and compliance fundamentals, understands SaaS/cloud environments, is comfortable with financial services or regulated customers, and can operate in a fast-paced startup environment with high ownership.

What You Will Do

As Lead Security & Compliance, you will be responsible for:

• Support and drive company-wide security, privacy, and compliance initiatives across products, engineering, cloud infrastructure, and internal systems.
• Help implement and maintain security policies, procedures, standards, and control frameworks.
• Support compliance programs related to SOC 2, ISO 27001, GLBA, FFIEC, and other applicable customer or regulatory requirements.
• Partner with Engineering and Cloud Infrastructure teams to embed secure architecture, DevSecOps, access controls, encryption, logging, monitoring, and vulnerability management practices.
• Conduct risk assessments across cloud infrastructure, applications, data flows, vendors, and internal processes.
• Support cybersecurity incident response planning, documentation, investigation, and post-incident improvements.
• Work with Sales, Legal, Product, Compliance, and Customer Success teams to respond to customer security questionnaires, audits, RFPs, due diligence requests, and banking compliance reviews.
• Maintain and improve internal security documentation, audit evidence, control mappings, and compliance artifacts.
• Help drive privacy-by-design and security-by-design principles across product and AI initiatives.
• Track remediation plans for audit findings, security gaps, vulnerabilities, and compliance risks.
• Collaborate with global stakeholders across India and the US to ensure security and compliance practices scale with the company’s growth.
• Promote a proactive security culture across engineering and business teams.

Requirements

• 7+ years of experience in information security, cybersecurity, compliance, risk management, cloud security, or security engineering.
• Experience working in SaaS, fintech, banking, financial services, AI/technology, or other regulated environments.
• Strong understanding of security and compliance frameworks such as SOC 2, ISO 27001, GLBA, FFIEC, NIST, CIS, or similar frameworks.
• Hands-on experience with cloud security controls, preferably in AWS environments.
• Good understanding of access management, data security, encryption, vulnerability management, logging, monitoring, endpoint security, and incident response.
• Experience supporting audits, customer security reviews, vendor risk assessments, and compliance evidence collection.
• Ability to work with Engineering, Infrastructure, Product, Sales, Legal, and Customer-facing teams.
• Strong documentation, communication, problem-solving, and stakeholder management skills.
• Comfortable operating in a fast-paced, high-growth startup environment with shifting priorities.
• High ownership mindset, attention to detail, and ability to drive closure without heavy process.
• Bachelor’s degree in Information Security, Computer Science, Engineering, or a related field.

Preferred Qualifications

• Experience working with banking, credit union, fintech, lending, mortgage, payments, or financial services customers.
• Experience in AI, SaaS, cloud-native, or enterprise software companies.
• Exposure to privacy, data protection, and customer data handling requirements.
• Familiarity with DevSecOps, secure SDLC, threat modeling, application security, and cloud infrastructure reviews.
• Experience with tools related to GRC, vulnerability management, SIEM, cloud security posture management, IAM, and audit management.
• Certifications such as CISSP, CISM, CCSP, ISO 27001 Lead Implementer, ISO 27001 Lead Auditor, CISA, or Security+.
• Experience working with globally distributed teams, especially India-US engineering and leadership teams.

What We Are Looking For

We are looking for someone who is:

• Hands-on and execution-oriented, not just policy-focused.
• Comfortable working directly with engineering and infrastructure teams.
• Strong in security and compliance fundamentals.
• Able to balance customer trust, regulatory expectations, and startup speed.
• Detail-oriented in audits, evidence, controls, and documentation.
• Clear and confident in communication with both technical and non-technical stakeholders.
• Resourceful, AI-fluent, and able to use modern tools to improve speed and productivity.
• Excited to build security and compliance foundations for a high-growth AI company serving regulated financial institutions.

Why Join interface.ai

• Join a Series A, profitable, high-growth AI company with strong product-market fit.
• Work on security and compliance for AI products used by banks and credit unions.
• Help build trust, privacy, and security foundations for a platform serving millions of banking customers.
• Be part of a fast-paced startup culture with high ownership, autonomy, and impact.
• Work closely with engineering, product, infrastructure, legal, sales, and leadership teams.
• Build in a mission-driven company that is helping democratize financial wellness through AI.

Work Environment

This is a Bengaluru-based, 5-day work-from-office role. We are looking for someone who thrives in an in-person, high-energy startup environment and can collaborate closely with engineering, product, and leadership teams.

About the Role

We are looking for a hands-on Engineering Manager to lead a Bengaluru-based product engineering team responsible for delivering AI-powered banking products across voice, chat, and digital channels.

This role is part of our India offshore development team and requires close partnership with US-based product, engineering, AI, customer, and leadership teams. You will be responsible for driving execution, technical quality, delivery predictability, and engineering ownership from the Bengaluru team.

This is not a pure people-management role. We need an engineering leader who can stay close to architecture, code quality, debugging, production reliability, and team execution.

What You’ll Own

• Lead and grow a high-performing Bengaluru engineering team.
• Drive execution across product features, backend services, integrations, platform improvements, and reliability initiatives.
• Partner with US stakeholders to clarify priorities, manage dependencies, and deliver with predictability.
• Stay involved in architecture reviews, code reviews, technical tradeoffs, debugging, and production issue resolution.
• Ensure systems are scalable, secure, observable, maintainable, and production-ready.
• Build a culture of ownership, engineering discipline, accountability, and continuous improvement.
• Mentor engineers, senior engineers, and tech leads to improve technical depth and execution maturity.

What You’ll Do

Lead Product Engineering Execution

• Convert product and customer priorities into clear engineering plans.
• Manage sprint execution, estimation, release readiness, risk tracking, and delivery communication.
• Ensure the offshore team operates with clarity, urgency, and accountability.
• Identify blockers early and drive resolution across teams.

Stay Hands-On Technically

• Review architecture, APIs, service design, data flows, and integration patterns.
• Guide engineers on scalable design, clean implementation, testing, and maintainability.
• Help debug complex backend, performance, reliability, and production issues.
• Raise the quality bar through strong technical judgment and practical engineering standards.

Drive AI-First Engineering

• Support development of AI-powered capabilities across voice, chat, automation, and employee-assist workflows.
• Work with AI, data, product, and platform teams to integrate AI capabilities into production systems.
• Encourage responsible use of LLM tools, automation, and AI-assisted development.
• Help ensure AI-driven product experiences are reliable, testable, secure, and customer-ready.

Improve Quality and Reliability

• Strengthen practices across code reviews, testing, CI/CD, observability, monitoring, and incident learning.
• Track quality metrics such as latency, reliability, defects, user impact, and operational stability.
• Balance fast delivery with long-term maintainability, reliability, and security.

What We’re Looking For

Required Qualifications

• 8+ years of software engineering experience, with strong backend, platform, or product engineering depth.
• 2+ years of engineering management, team leadership, or technical leadership experience.
• Strong hands-on background in backend systems, APIs, distributed systems, scalable architectures, and production-grade software.
• Ability to deep-dive into architecture, code, data flows, integrations, debugging, and production issues.
• Experience leading engineers while remaining technically involved.
• Strong understanding of system design, microservices, cloud systems, CI/CD, testing, observability, and reliability.
• Experience delivering customer-facing or business-critical product systems in production.
• Strong execution discipline across planning, estimation, release management, quality, and risk tracking.
• Ability to work effectively with US-based product, engineering, and leadership teams in a distributed/offshore model.
• Strong written and verbal communication skills.
• High ownership mindset with the ability to operate in ambiguity.
• Willingness to work from the Bengaluru office 5 days a week.

Strongly Preferred Qualifications

• Experience building or managing teams working on AI-powered, ML-powered, LLM-powered, conversational AI, or automation products.
• Experience with voice, telephony, real-time chat, messaging, streaming, or low-latency systems.
• Experience in fintech, banking, payments, enterprise SaaS, customer experience platforms, or regulated environments.
• Exposure to agentic AI systems, LLM workflows, RAG, embeddings, evaluation pipelines, or AI-assisted engineering tools.
• Experience with cloud-native systems using AWS, GCP, or Azure.
• Experience with observability, monitoring, incident response, performance tuning, and reliability engineering.
• Experience working with globally distributed teams across India and US time zones.
• Prior experience in a high-growth startup or high-accountability product engineering environment.

Why Join Interface.ai

• Work on AI-native products transforming banking experiences.
• Build systems across voice, chat, automation, personalization, and financial workflows.
• Join a high-growth company with strong product-market fit.
• Work closely with global product, engineering, AI, and customer teams.
• Lead a Bengaluru engineering team where strong ownership, quality, and execution have visible impact.

The Mission

BankGPT is building an AI that knows your entire financial life and acts on your behalf. Not a dashboard. Not a chatbot. A new kind of product: personal financial intelligence that aggregates every account you have, understands your real situation, and continuously optimizes your financial life — finding better rates, negotiating bills, moving money, matching products, executing on goals.

The Role

We’re hiring a Founding Technical Recruiter to partner directly with our Head of People and work closely with our founding technical leadership to scale our Technology teams.

You will play a central role in shaping the technical bar, hiring philosophy, and team composition during a pivotal growth phase.

About the Role

We're growing fast — and we need someone who thrives in that. interface.ai is scaling our San Francisco office from 15 to 50 people in the coming months, with a global team approaching 200 by year end. This is a founding role for People Operations in the US, and we're looking for someone who is equal parts operator, community builder, and strategic partner.

You'll own the full employee experience in our SF office — from the moment someone signs an offer letter to the rhythm of their daily work life. You'll also steward the physical space itself, making sure our environment reflects where we're headed, not just where we've been. If you love people, love details, and love having real ownership over something that matters, keep reading.

What You'll Own

People Operations — The full employee lifecycle: onboarding, policies, compliance, benefits coordination, and day-to-day employee experience.

Workplace — Office space decisions, vendor relationships, and creating an environment people genuinely want to come into.

Culture — Programming, rituals, and moments that make interface.ai SF feel like a real community.

Responsibilities

• Build and run a best-in-class onboarding experience that makes every new hire feel set up, welcomed, and genuinely excited from Day 1
• Own HR operations end-to-end in the US: offer letters, policies, employee records, benefits administration, and compliance across federal and California regulations
• Lead office space strategy — evaluate, negotiate, and manage our SF workspace as we scale, including vendor and facilities relationships
• Create and maintain workplace programs, team events, and cultural touchpoints that bring our values to life in-person
• Partner with the Head of People on talent and people strategy as we grow from 125 to 200+ globally
• Be the go-to resource for employees navigating day-to-day questions around benefits, workplace needs, and HR topics
• Build scalable systems and processes from scratch — you'll be the first US HR Ops hire, so this is a blank canvas
• Serve as the heartbeat of the SF office; you'll know everyone by name, notice what's working (and what isn't), and take action

What We're Looking For

• 4+ years of experience in People Operations, HR, or Office Management — ideally in a high-growth tech startup environment
• Working knowledge of California employment law and HR compliance; you don't need to be a lawyer, but you need to know when to call one
• Experience owning or co-owning an office space — vendor management, space planning, facilities decision-making
• Exceptional organizational skills paired with the flexibility to pivot when the day goes sideways (and it will)
• Strong communicator — warm and approachable with employees, professional and precise with stakeholders
• A builder mentality: you see gaps and fill them, you see inefficiencies and fix them, and you don't wait to be asked
• Genuine enthusiasm for culture — you think about what makes a workplace special and take that seriously
• Comfort operating with autonomy in an ambiguous environment; you have strong instincts and the confidence to act on them

Bonus Points

• Experience scaling a team through a hyper-growth period (doubling or tripling headcount)
• Background in setting up HR infrastructure from the ground up at a startup
• Familiarity with HR and ATS platforms (Rippling, Greenhouse, Lattice, Ashby or similar)

A Note on the In-Office Requirement

This role is in-office, five days a week in San Francisco. We believe great cultures are built in person, and this person will be central to making that happen. If that energizes you rather than giving you pause — you are exactly who we're looking for.

Role Overview

You will be the first in‑house attorney at Interface.ai, partnering directly with the CEO and leadership to shape legal strategy, streamline deal cycles, ensure regulatory readiness in the U.S. and India, and lay the foundation for future legal operations. You will own all commercial, employment, privacy and day‑to‑day corporate legal work while acting as the company’s single‑threaded legal advisor.

Key Responsibilities

• Negotiate customer, vendor, reseller and data‑processing agreements.
• Advise People Ops on hiring, terminations, equity grants and multi‑state compliance.
• Build and run privacy / AI compliance program (GDPR, CCPA, FTC).
• Prepare board consents, maintain cap‑table and support financings.
• Manage outside counsel on IP, litigation and insurance claims.

What You Bring

• JD or LL.B.; active bar in at least one U.S. jurisdiction.
• 8+ years combined law‑firm and in‑house experience with a proven record as a ‘department of one’.
• Deep expertise in SaaS commercial contracts, employment law, data privacy (GDPR/CCPA) and corporate governance.
• Hands‑on experience managing outside counsel and cross‑border issues (U.S./India preferred).
• Business‑first communicator who can translate legal complexity into clear, actionable guidance.
• Comfort leveraging generative‑AI tools and prompt engineering to scale legal processes.
• Demonstrated ability to leverage prompt engineering and generative-AI tools (e.g., contract-clause extraction, automated redlining, rapid case-law research) to accelerate legal workflows and reduce turnaround time.

Why interface.ai

• Be the single source of truth for all legal matters at a high‑growth AI start‑up.
• Influence strategy at the C‑suite level while staying hands‑on with deals and compliance.
• Build the legal function from scratch and see direct business impact.
• Work in a culture of radical transparency and rapid innovation.
• Competitive Package – Market‑leading salary + meaningful equity, comprehensive health benefits, unlimited PTO

Compensation

The base salary range for this role will be between $180,000-200,000. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, Interface.ai offers comprehensive and great benefits programs to meet your needs:

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

Partner Sales Manager – Allied Solutions Reporting directly to Head of Partnerships, Pervez
Alam, you will own and drive revenue growth through our strategic partnership with Allied
Solutions—one of the largest providers of insurance, lending, and risk management solutions
serving over 6,000 financial institutions. You will execute resell partnerships and co-sell
motions, working closely with Allied Solutions’ sales organization to position interface.ai as the
preferred AI partner for credit unions and community banks across their extensive network. This
is a relationship-driven sales role for someone who thrives in partner ecosystems and knows
how to build trust, create pipeline, and close deals through others.

Key Responsibilities
● Own and drive revenue through co-sell and reseller motions with Allied Solutions,
building deep relationships across their sales, product, and leadership teams.
● Develop and execute joint go-to-market strategies with Allied Solutions focused on AI-
powered solutions for their credit union and community bank clients, including Voice AI,
Chat AI, Employee AI, Fraud AI, Collections AI, and agentic banking use cases.
● Activate and scale the Allied Solutions partnership program by embedding interface.ai
solutions into Allied’s product recommendations, cross-sell playbooks, and client
engagement workflows.
● Serve as the primary liaison between interface.ai and Allied Solutions, leading sales
enablement efforts including joint playbooks, product demos, training sessions, and
regular business reviews with Allied’s field teams.
● Collaborate with internal sales teams to align on partner pipeline progression, deal
attribution, and co-selling strategy.
● Represent interface.ai at Allied Solutions-sponsored events, banking conferences (e.g.,
Client networking events, ICBA, America’s Credit Unions), and industry forums to drive
joint awareness and generate partner-sourced pipeline.
● Maintain and report on partner-influenced pipeline metrics using Salesforce, ensuring
visibility into deal progression and ROI.
● Contribute to partner negotiations, deal structuring, and long-term strategic alignment
with cross-functional leadership.

Requirements
● 5+ years of experience in business development, channel sales, or partner sales, with
2+ years selling through or working closely with Allied Solutions or a similar relationship-
driven distribution network serving financial institutions.
● Strong sales focus with a proven track record of generating revenue through partner
channels and meeting quota targets in high-growth environments.
● Deep understanding of the credit union and community banking ecosystem, including
familiarity with Allied Solutions’ product portfolio.

● Demonstrated experience building and nurturing partner relationships within complex,
relationship-driven sales organizations like Allied Solutions, with measurable revenue
results.
● Exceptional relationship-building and communication skills, with the ability to influence
stakeholders from field sales reps to executive leadership at both interface.ai and Allied
Solutions.
● Strong commercial acumen with experience negotiating partner agreements and GTM
alignment.
● A self-starter mindset with the ability to build programs from scratch and thrive in a fast-
paced, entrepreneurial environment.
● Outstanding communication, presentation, and organizational skills.
● Comfort working independently and collaboratively in both remote and in-person
environments.
● Skill in using prompt engineering techniques and AI coworker agents to enhance
productivity, drive efficiency, and decision-making with generative AI tools.
Compensation

Total On Target Earnings (OTE) is expected to be between $160,000–$210,000. Exact
compensation may vary depending on experience and location.

Benefits

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

About the Role

We are building an AI-native platform where agentic systems, real-time services, and distributed infrastructure converge to power intelligent financial products. We are looking for a Senior Platform Engineer who is deeply technical, AI-first by mindset, and excited to build foundational systems through code.

This is a senior individual contributor role for someone who:

• Thinks in distributed systems
• Codes extensively and confidently
• Understands AI-native architectures
• Builds durable, scalable platforms
• Use AI tools (Cursor, MCP, Claude, etc.) to write, review and ship code- not as an experiment, but as default practice
• Raises the engineering bar for everyone around them

You will write production-grade code daily and own critical components of our core platform

What You’ll Do

Build AI-First Platform Systems

• Design and implement core platforms that power multi-agent orchestration, real-time decisioning, and AI workflows.
• Build structured control layers around LLM integrations to ensure reliability and low latency.
• Develop abstractions that allow AI systems to operate safely and predictably at scale.
• Contribute to evaluation, monitoring, and guardrail systems for AI development lifecycle and agentic architectures.

Engineer High-Performance Distributed Systems

• Design and build low-latency infrastructure platforms
• Optimize resource utilization and costs
• Enable streaming and event-driven platforms to be hosted
• Build fault tolerance, resiliency, and failovers.
• Enable reducing tail latency and eliminate performance bottlenecks.

Code with Ownership

• Write production-quality code in Python and at least one systems/backend language (Node.js or Go preferred).
• Use AI as an active part of how you write, review, refactor, and debug — not a shortcut, but a force multiplier on your engineering judgment.
• Review code with rigor and raise engineering standards.
• Refactor and simplify, and build abstractions over complex infrastructure systems for maintainability.

Strengthen Platform Foundations

• Build reusable service frameworks and platform abstractions.
• Improve observability, logging, metrics, and tracing.
• Harden authentication, authorization, and secure service-to-service communication.
• Drive architectural improvements through RFCs and technical proposals.

Collaborate Across AI & Product Teams

• Work closely with engineers and product teams.
• Translate product needs into scalable platform capabilities.
• Build a security first mindset and frameworks to enable secure SDLC
• Support compliance, security, and governance requirements.

What You’ll Bring

Required

• 7+ years of backend or distributed systems engineering experience.
• Strong proficiency in Python and at least one backend language (Node.js or Go).
• Proven experience with observability and tracing systems (OpenTelemetry, Prometheus, Grafana). 
• Hands-on experience with IaC tools — Terraform, Pulumi, or AWS CDK — architecting infrastructure that is scalable, repeatable, and version-controlled. 
• Experience with CI/CD pipeline design (Jenkins, GitHub Actions, ArgoCD, GitOps workflows).
• Hands-on experience with Kubernetes, Helm, Terraform, and declarative infrastructure management.
• Deep understanding of distributed systems, concurrency, and performance optimization.
• Experience building high-availability, production-scale systems.
• Hands-on experience designing APIs and microservices.
• Strong debugging skills across complex distributed environments.
• Experience deploying systems in cloud-native environments. 
• AI- native workflow: Build with AI daily: creating agents, automating analyses, prototyping with code, building custom workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building.

Strongly Preferred

• Experience working with LLMs or AI-driven systems in production.
• Familiarity with agentic architectures or multi-agent orchestration.
• Experience with streaming systems and event-driven architectures.
• Experience building systems under strict latency constraints.
• Experience in fintech or regulated environments

Bonus Points

• Experience with platform product thinking—prioritizing developer empathy and user feedback.
• Previous work in platform engineering or internal developer portals.

Why Join Us

• Build core platform systems that power one of the fastest-growing AI companies in fintech.
• Shape developer experience, infrastructure standards, and reliability practices for an AI-first ecosystem.
• Work in a high-trust, fast-growth environment where innovation meets real-world impact.
• This role directly impacts:
  • Multi-agent orchestration
  • Low-latency real-time systems
  • Reliability of customer-facing AI
  • System scalability under growth
  • Compliance and security guarantee

Compensation

•  Base Salary Range is expected to be between $170,000 - $210,000, plus performance bonus and equity options. Exact compensation may vary based on skills and location.

We value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Palo Alto or San Francisco office hub and this is an -site role.

How We Work

Every Engineer builds with AI daily. Our standard toolkit is Cursor, MCP integrations,  Claude, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building.

Our Values

• Act Like You're the Founder: Own the outcome from start to finish
• No Fear. Speak Your Mind: Candor moves us forward
• Pursuit of Excellence: Raise the bar, every time
• AI-First Mindset: Think automation, intelligence, and scale-first in every solution
• Don't Assume. Seek to Understand: Start with questions, not conclusions

What We Offer

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

About the Role

We are building AI-native, agentic products that redefine how customers interact with financial institutions across voice, chat, and digital channels. We are looking for a Hands-On Engineering Manager – Agentic AI Products who operates with an AI-first mindset, has deep backend systems experience, and is comfortable orchestrating multiple AI agents to ship production-grade systems.

This role requires someone who:

• Has built complex distributed backend systems
• Understands low-latency architectures (voice, telephony, streaming, chat)
• Is fluent in modern agentic AI engineering
• Thinks like a founder
• Leads by building
• Raises the engineering bar

You will architect, review, code, debug, and ship along with building your high performance engineering team.

What You’ll Do

1. Lead with an AI-First Engineering Mindset

• Drive AI-first thinking across product architecture and execution.
• Embed LLMs, multi-agent systems, and structured reasoning into customer-facing workflows.
• Champion agentic engineering principles across your team.
• Evaluate and adopt emerging AI capabilities pragmatically and responsibly.
• Raise the quality bar for AI-generated and human-written code alike.

2. Build and Orchestrate Agentic Systems

• Architect and implement systems that coordinate multiple AI agents with memory, planning, reflection, and tool use.
• Be hands-on in coding, agent loop design, evaluation, and reinforcement strategies.
• Actively participate in the code base
• Design orchestration layers that convert AI reasoning into reliable execution.
• Build control frameworks around LLMs for grounding, safety, and deterministic behavior.
• Develop evaluation pipelines to ensure agents meet production standards.

3. Own Low-Latency, High-Concurrency Backend Systems

• Design distributed backend systems serving real-time voice and chat interactions.
• Optimize latency-sensitive systems across telephony, streaming, and API layers.
• Build event-driven architectures that handle high concurrency and fault tolerance.
• Implement state management and memory layers for conversational agents.
• Drive reliability, failover, and graceful degradation strategies.

4. Ship Production-Ready AI Products

• Ensure AI-generated outputs translate into robust, testable, production-quality code.
• Maintain high standards for observability, monitoring, and debugging.
• Build automation and testing strategies for agent-based systems.
• Ensure security, compliance, and safe handling of financial data.
• Create durable systems that scale with increasing AI complexity.
• Lead by example in adopting AI tooling (Cursor, Claude Code, LLM automation) to improve engineering velocity and code quality

5. Operate Like a Founder

• Demonstrate extreme ownership across product, architecture, and delivery.
• Drive clarity in ambiguous problem spaces.
• Move quickly without compromising engineering rigor.
• Build and grow a high-performance team with bias to action.
• Set culture around accountability, urgency, and craftsmanship.

Required Qualifications

• 8+ years of backend engineering experience building distributed systems.
• Strong experience with low-latency systems such as:
• Voice / telephony platforms
• Real-time streaming systems
• Chat or messaging architectures
• 3+ years working with LLM-powered or AI-driven systems in production
• Hands on experience building systems that interface with LLMs.
• 2+ years experience in engineering management or technical leadership with a proven ability to grow and mentor engineers
• Hands-on experience designing and orchestrating agentic workflows.
• Strong proficiency in Typescript and/or at least two backend languages (Node.js, Go, Java, Rust etc)
• Deep understanding of distributed systems, concurrency, and reliability.
• Experience managing engineers while remaining deeply hands-on.
• Experience deploying AI systems in cloud environments.
• Product Mindset: You care deeply about the product experience

Strongly Preferred

• Experience building AI-native customer-facing products.
• Experience in Fintech or regulated environments.
• Familiarity with multi-agent architectures and reasoning frameworks.
• Experience with reinforcement learning or adaptive optimization loops.
• Experience building structured evaluation and monitoring for AI agents.

Who You Are

• You care deeply about engineering quality and raise the bar for everyone around you.
• You demonstrate AI-first approaches when solving problems.
• You move fast and take ownership beyond your scope.
• You operate with founder-level urgency and accountability.
• You build teams that execute with discipline and craftsmanship.
• You are comfortable orchestrating multiple AI agents to produce production-ready outcomes.

What Makes This Role Matters?

Agentic engineering is changing how products are built.

This role defines how:

• AI systems reason in real time
• Voice and chat agents operate under latency constraints
• Financial workflows become autonomous yet safe
• Multiple AI agents collaborate to produce deterministic, high-quality outcomes

You will lead the engineering effort that transforms AI from an assistant into a production-grade system embedded deeply into customer experiences.

We value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Palo Alto or San Francisco office hub and this is an -site role.

Compensation: 

•  Base Salary is expected to be between $200,000 - $240,000, plus performance bonus and equity options  Exact compensation may vary based on skills and location.

The base salary range represents the minimum and maximum of the salary range for this position based at our Palo Alto headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of out competitive total rewards package, which also includes equity awards (a new hire grant), competitive health and wellness benefits.

What We Offer

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

The Role

We’re hiring a Founding GTM Recruiter to partner directly with founders and senior leaders to scale our GTM team.

This is not a transactional recruiting role. You will operate as a founding member of the talent function, owning GTM hiring end-to-end during a critical scale-up phase.

You’ll set the bar, design the process, and personally drive outcomes.

What You’ll Do

• Own full-cycle recruiting for GTM roles
  
  
• Partner closely with founders and executive leadership to translate growth goals into hiring plans
  
  
• Build high-signal pipelines through proactive sourcing, referrals, and targeted outbound
  
  
• Run tight, high-bar interview processes with strong calibration and candidate experience
  
  
• Be highly selective—optimize for quality over volume
  
  
• Operate independently with minimal oversight and high accountability

What We’re Looking For

• 4–8 years of recruiting experience in similar environments
  
  
• Demonstrated startup / scale-up experience, ideally Series B–D
  
  
• Strong domain preference with Experience recruiting GTM talent for AI or Customer Experience companies
  
  
• Proven ability to work directly with founders and senior leaders
  
  
• Self-managed, comfortable operating with ambiguity and outcome-oriented
  
  
• Willingness to be on-site in Palo Alto and act as a culture carrier

Why This Role Is Special

• Founding ownership of GTM recruiting at a category-defining AI company
  
  
• Direct exposure to founders, board-level priorities, and company strategy

Meaningful equity and long-term impact on how the company scales

Compensation:

• $180,000 – $200,000 base + bonus
• $200,000 in equity

What We Offer

• 🏥 Medical, Dental & Vision Insurance
  
  
• 🏝 Generous PTO & Holidays
  
  
• ✨ Life Insurance

Staff Product Manager, Integrations Strategy

Company: interface.ai Location: Remote-friendly (Palo Alto, CA preferred) Reports to: VP of Product Compensation: $190,000 - $250,000 base salary + bonus + equity (depending on location & experience)

About interface.ai

Banking hasn't kept up with how people actually live their financial lives. At interface.ai, we're building AI-native products that transform how millions of Americans interact with their financial institutions, making every interaction intelligent, personal, and proactive.

Our platform powers AI agents that handle real banking tasks end-to-end: moving money, resolving issues, converting loans, and surfacing financial insights across voice, chat, and digital channels. We're not building another chatbot. We're building the AI infrastructure that will become the primary way people bank.

With two-thirds of Americans living paycheck to paycheck, only 17% financially literate, and 50% holding less than $500 in savings, the urgency is real. We're putting financial well-being on autopilot, starting with the community financial institutions that serve everyday Americans.

We power AI agents for 100+ financial institutions, serving millions of banking members across the U.S., and are backed by leading investors including Avataar Venture Partners and Blume Ventures.

Our platform enables banks and credit unions to automate high-volume customer interactions across voice and digital channels while improving resolution rates, reducing operational costs, and increasing customer engagement.

Key credibility anchors:

• Series B AI company building agentic AI infrastructure for financial institutions

• Trusted by 100+ banks and credit unions across North America

• Serving millions of end users through conversational AI across voice, chat, and mobile channels

The Opportunity

At interface.ai, integrations aren't plumbing. They're a product. The depth of our integration layer directly determines what our AI can do for customers and how sticky the platform becomes.

This is a strategic role reporting directly to the VP of Product. You decide which integrations to build, how to package them, and how they drive business outcomes. You also drive the technical execution, not just the strategy.

What You'll Own

• Transform integrations from a technical function into a product-driven competitive advantage: integrations should open doors, not block deals
• Build and manage integration packages: pre-built bundles for specific customer segments that dramatically reduce time-to-live for new customers
• Define segment-specific integration strategies: which integrations unlock which customer segments and why
• Evaluate, prioritize, and manage the integration roadmap across core banking systems, contact center platforms, and data providers
• Design certification and testing programs that ensure integration quality, reliability, and partner confidence
• Influence go-to-market strategy through integration capabilities: your roadmap directly enables new deals and new segments
• Define integration architecture for new product lines: your strategic planning ensures the right integrations are in place as new products launch. You remain the integration authority throughout.

Who You Are

You see integrations the way a chess player sees the board: each one opens up new moves, and the right sequence creates a position that's hard to replicate. You've watched deals die because an integration wasn't ready, and you've seen firsthand how deep integrations become the reason customers stay and expand.

You're equally comfortable in a technical architecture review and a sales deal review. You can evaluate a banking API spec and then explain to a GTM team why this integration unlocks a $50M customer segment. You translate between engineering ("this requires a new adapter pattern") and business ("this means we can close the top 3 pipeline deals").

You build your own tools. You use AI to map integration landscapes, analyze API documentation, generate partner comparison matrices, and accelerate strategic planning — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. You don't wait for someone to compile the data. You compile it yourself, faster than anyone expects.

What You Bring

• 7+ years in product management, with 3+ years in integrations, platform partnerships, or API products
• Experience building integration packages, partner ecosystems, or API programs that drive business outcomes
• Technical enough to evaluate banking APIs, contact center integrations, and data exchange protocols: you don't need to code them, but you can read the docs, assess the architecture, and identify risks
• Understanding of how segment-specific integration needs map to business opportunity
• Experience with packaging capabilities into customer-ready offerings that reduce deployment friction
• Track record of influencing GTM strategy through product capabilities
• AI-native workflow: You build with AI daily — mapping integration landscapes, analyzing API specs, generating comparison matrices, automating documentation. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building.

Bonus Points

• Financial services integration experience (core banking systems, CCaaS platforms, or financial data providers)
• Built or managed API partnership programs
• Product-led growth experience where integrations drive adoption
• Experience with integration testing, certification, and quality programs

Our Values

• Act Like You're the Founder: Own the outcome from start to finish
• No Fear. Speak Your Mind: Candor moves us forward
• Pursuit of Excellence: Raise the bar, every time
• AI-First Mindset: Think automation, intelligence, and scale-first in every solution
• Don't Assume. Seek to Understand: Start with questions, not conclusions

How We Work

Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building.

What We Offer

• 100% company-paid medical, dental, and vision coverage
• 401(k) with company match and financial wellness perks
• Discretionary PTO + paid parental leave
• Mental health, wellness, and family benefits
• Competitive equity with meaningful upside

interface.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.

About the Role:

Financial institutions are full of operational pain points that haven't been meaningfully addressed in decades. Manual workflows, legacy tools, and inefficiency cost the industry billions. Your job is to go deep into how these institutions actually operate, identify the highest-impact friction points, and build AI-native solutions that fundamentally change the way things work. This isn't about wrapping AI around broken processes. It's about reimagining how these workflows should function when AI is the starting point. This is a domain-expert, permanent role (not a rotation) because customer relationships and regulatory knowledge compound over time. Your expertise is the moat.

Key Responsibilities

• Discover and validate the highest-value operational pain points at financial institutions through deep customer engagement 
• Design and build AI-native solutions from scratch: not incremental improvements to legacy workflows, but fundamentally new approaches
• Own the full product lifecycle: discovery, validation, build, launch, and iteration for each solution you bring to market
• Be the customer-facing domain expert: spend time with FI operations teams, understand their workflows at a granular level, and translate pain into product 
• Define outcome-based value narratives for enterprise buyers: prove ROI in terms that CFOs and operations leaders care about 
• Navigate regulatory complexity as a first-class product constraint: financial operations are heavily regulated, and compliance shapes the product, not the other way around 
• Partner with platform teams to leverage shared AI infrastructure and capabilities 

Required Qualifications

• 5+ years in product management
• Experience in financial services operations you've worked in or built products for the operational side of financial institutions (not just consumer-facing apps) 
• Built products where the user is an operations, risk, or compliance professional you understand back-office workflows at a granular level 
• Experience defining ROI-driven narratives for enterprise buyers: you sell business outcomes, not feature lists
• Comfortable being the domain expert who educates engineering teams and peer PMs on industry nuance 
• Strong discovery instincts you know how to find the real pain points, not just the ones customers articulate
• AI-native workflow: You build with AI daily — analyzing data, building prototypes, generating regulatory summaries, automating repetitive research. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building

Preferred Skills

• Working knowledge of financial operations regulations (collections, fraud, compliance, lending): highly valued but learnable for candidates with adjacent financial services experience
• Financial institution experience
• Built AI-powered automation for back-office or operations workflows
• Experience with outcome-based or performance-based pricing models Experience identifying and validating new product opportunities through customer discovery 

Who you are? 

You're the person who has sat with operations teams at financial institutions and watched how they actually work: the spreadsheets, the manual queues, the workarounds that exist because nobody built them a real tool. You see friction that others accept as normal, and you immediately start thinking about what an AI-native solution looks like. You understand regulated environments viscerally. You don't treat compliance as a checkbox, you treat it as a design constraint that makes the product better. You've built products where a regulatory misstep isn't just a bug; it's a lawsuit. You're customer-facing and credible. Operations leaders at financial institutions trust you because you speak their language and understand their world. You can present ROI to a CFO and workflow details to an operations manager in the same meeting. You build your own tools. You use AI to analyze operational data, prototype solution workflows, generate regulatory requirement maps, and accelerate every aspect of your domain work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. You see AI as both the product you're building and the way you build it.

Our Values
Act Like You're the Founder: Own the outcome from start to finish
No Fear. Speak Your Mind: Candor moves us forward
Pursuit of Excellence: Raise the bar, every time
AI-First Mindset: Think automation, intelligence, and scale-first in every solution
Don't Assume. Seek to Understand: Start with questions, not conclusions

How We Work?

Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building.

 Compensation

• Base Salary is expected to be between $175,000 - $225,000, plus 10%bonus and stock options. Exact compensation may vary based on skills and location.

Benefits

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave🏡
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

Company: interface.ai Location: Palo Alto, CA (In-Office) Reports to: VP of Product Compensation: $250,000 - $320,000 base salary + bonus + equity (depending on location & experience)

About interface.ai

Banking hasn't kept up with how people actually live their financial lives. At interface.ai, we're building AI-native products that transform how millions of Americans interact with their financial institutions, making every interaction intelligent, personal, and proactive.Our platform powers AI agents that handle real banking tasks end-to-end: moving money, resolving issues, converting loans, and surfacing financial insights across voice, chat, and digital channels. We're not building another chatbot. We're building the AI infrastructure that will become the primary way people bank, unlocking a massive market opportunity by displacing the legacy systems that financial institutions have been stuck with for decades.

With two-thirds of Americans living paycheck to paycheck, only 17% financially literate, and 50% holding less than $500 in savings, the urgency is real. We're putting financial well-being on autopilot.

We power AI agents for 100+ financial institutions, serving millions of banking members across the U.S., and are backed by leading investors including Avataar Venture Partners and Blume Ventures.

Our platform enables banks and credit unions to automate high-volume customer interactions across voice and digital channels while improving resolution rates, reducing operational costs, and increasing customer engagement.

Key credibility anchors:

• Series B AI company building agentic AI infrastructure for financial institutions
• Trusted by 100+ banks and credit unions across North America
  
• Serving millions of end users through conversational AI across voice, chat, and mobile channels
  
  

The Opportunity

You will own the AI platform that every product at the company depends on. This is not a support function: the platform is the competitive moat. Your decisions directly determine the ceiling of what every other product team can build.

You'll inherit a multi component platform, assess what exists, and define what comes next: what to consolidate, what to invest in, what to sunset. As the senior IC in a pillar of 3-4PMs, you'll set technical direction, mentor, and raise the quality bar, while partnering with engineering leadership to scale the system to millions of end users at startup speed.

What You'll Own

• Agent runtime & orchestration: multi-agent orchestration, memory/context management, tool routing, goal planning, and policy-aligned behavior
• Platform contracts: APIs, versioning, deprecation, and migration strategy: you define the boundaries and the lifecycle for all consuming teams
• Model lifecycle: selection, evaluation, benchmarking, fine-tuning enablement, and prompt optimization. You define when to prompt-tune vs fine-tune vs switch models.
• Inference performance & reliability: latency budgets, caching, batching, quantization, multi-region deployments, fallbacks, and safe rollout patterns (canaries, feature flags, rollback)
• Safety & compliance: PII detection/masking, prompt/response safety policies, tenant isolation, SOC2/GDPR readiness, audit logs, and encryption: compliance is a product requirement, not an afterthought
• Evaluation & quality: offline golden sets, regression testing, hallucination measurement, task success metrics, and production-to-improvement feedback loops
• Voice & multimodal: ASR/TTS integration patterns, WER, interruption handling, turn-taking, and latency budgets for real-time conversational intelligence
• Pillar leadership: You set technical direction, mentor, raise the bar, and have input on hiring. You prioritize competing demands from multiple product pillars, define the platform investment thesis, and protect the platform from becoming a feature factory.

Who You Are

You think in systems, not features. You read a platform outage postmortem and immediately see the product decision that caused it. You've built API contracts that entire product orgs depend on, and you've made the hard call to break one when the platform needed to evolve.

You understand the full AI stack: from model training through inference optimization to production monitoring. You can spec a fine-tuning pipeline, set latency budgets for real-time voice, and debate quantization trade-offs with a staff engineer, all in the same week.

You build your own tools. You use AI to prototype, analyze, and accelerate your work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. Not because someone told you to, but because you can't imagine working any other way.

What You Bring

• 8+ years in product management, with 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products
• Owned a multi-component platform serving multiple product teams, not just a single product
• Deep technical fluency: can read code, review architecture, and debug production issues alongside engineers
• Experience with AI/ML platforms: LLM orchestration, model evaluation, fine-tuning, RAG, agentic frameworks, or similar
• Experience governing platform contracts and managing how internal teams consume capabilities
• Built in enterprise SaaS environments with multi-tenant, compliance, and governance requirements
• AI-native workflow: You build with AI daily — creating agents, automating analyses, prototyping with code, building custom workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building.

Bonus Points

• Financial services or regulated industry experience
• Voice/ASR/TTS systems and real-time latency-sensitive products
• LLM evaluation frameworks, multi-agent orchestration, or RLHF/RLAIF
• Knowledge graph or RAG-based retrieval systems
• Built a platform team from scratch

Our Values

• Act Like You're the Founder: Own the outcome from start to finish
• No Fear. Speak Your Mind: Candor moves us forward
• Pursuit of Excellence: Raise the bar, every time
• AI-First Mindset: Think automation, intelligence, and scale-first in every solution
• Don't Assume. Seek to Understand: Start with questions, not conclusions

How We Work

Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building.

What We Offer

• 100% company-paid medical, dental, and vision coverage
• 401(k) with company match and financial wellness perks
• Discretionary PTO + paid parental leave
• Mental health, wellness, and family benefits
• Competitive equity with meaningful upside

About the Role:

You're taking ownership of the product portfolio that drives the majority of interface.ai's current revenue: a multi-product AI suite spanning chat, voice, and digital channels, deployed across a large and growing base of financial institutions. This is an operator's challenge at a critical growth moment. Assess health across products, prioritize ruthlessly, and drive improvements that compound across the entire suite. The products share a common AI platform, and your job is to make them work together seamlessly while pushing each product's metrics higher. You'll be the senior IC and product anchor for the member-facing product pillar, setting product direction, mentoring peer PMs, breaking ties, and ensuring the existing products continue to deliver while the company invests in the future.

Key Responsibilities

AI-powered digital banking: The chat-based member experience, covering account management, transactions, service resolution, and more
AI-powered voice banking: The same core capabilities delivered through phone-based conversational AI, with a focus on automation quality and member experience
AI-powered conversion: End-to-end workflows that guide members through applications and complex financial actions across chat and voice, turning intent into completion
Proactive intelligence: How the platform surfaces the right information, reminders, insights, and opportunities to members at the right time across all channels
Pillar leadership:  Set product direction for the member-facing pillar. Mentor PMs, have input on hiring, and raise the quality bar

Required Qualifications

• 8+ years in product management, with 3+ years managing multiple products simultaneously (not sequentially)
• Experience shipping  "AI-powered products with a high quality bar" where AI was core to the experience, not a bolt-on feature
• Strong UX sensibility member-facing products demand high craft quality
• Track record optimizing and growing existing B2B SaaS products, not just 0-to-1 building
• Customer-facing: comfortable presenting to and working with US-based financial institution executives
•  Experience as a senior IC leading a product line setting direction for and mentoring 2-3+ PMs through influence (not people management)
•  AI-native workflow: You build with AI daily — analyzing user data, drafting specs, building dashboards, automating workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. This is how you manage the breadth of a multi-product portfolio without drowning in it. 

Preferred Skills

• Voice AI or conversational AI product experience
• Financial services or financial institution industry knowledge
• Built AI-powered products at scale (millions of end users)
• Experience with multi-channel product experiences (voice + chat + digital)
• Built custom AI agents, MCP integrations, or automated AI workflows for product management tasks

Who you are?

 You're the operator who walks into a multi-product portfolio and within weeks knows exactly which product is healthy, which is underperforming, and which metric to move first. You don't just manage products, you manage a *system* of products that share infrastructure, serve overlapping users, and compound in value when they work together. You've been the person that enterprise customers trust. You can walk into a room of financial institution executives, understand their pain in the first ten minutes, and translate it into a product improvement by the end of the week. You balance customer empathy with business discipline: you won't build something just because a customer asks, but you'll never dismiss a pain point without investigation. You build your own tools and workflows. You use AI to track portfolio health, analyze usage patterns at scale, prototype product improvements, and automate the parts of product management that don't require human judgment — building agents, creating automated workflows, writing scripts, whatever makes the work faster. You manage a multi-product portfolio at a pace that would be impossible without AI, and that's the point.

Our Values
Act Like You're the Founder: Own the outcome from start to finish
No Fear. Speak Your Mind: Candor moves us forward
Pursuit of Excellence: Raise the bar, every time
AI-First Mindset: Think automation, intelligence, and scale-first in every solution
Don't Assume. Seek to Understand: Start with questions, not conclusions

How We Work?

Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building.

 Compensation

• Base Salary is expected to be between $250,000 - $320,000, plus 10%bonus and stock options. Exact compensation may vary based on skills and location.

We’re an in-office company in Bay area, driven by a shared commitment to excellence and velocity. This role is based in our Palo Alto office and is expected to work on-site with the team.

Benefits

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave🏡
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

About the Role

As the Director of Security & Privacy Engineering, you will report to the VP of Engineering and play a pivotal role in defining and executing interface.ai’s enterprise-wide security and privacy strategy.You will build and lead a program that ensures our AI products and cloud infrastructure are secure, compliant, and resilient, fostering customer trust and meeting regulatory requirements. This is a strategic and hands-on leadership role influencing technology, governance, and culture across the organization. You will lead the development of a secure, compliant, and resilient environment for our AI products and cloud infrastructure — ensuring customer trust and adherence to industry regulations. This is both a strategic and hands-on leadership role that will influence technology, governance, and culture across the organization.

You will be responsible for leading the company’s cybersecurity, privacy, and compliance programs; establishing strong internal controls; managing security risk; and driving security-by-design practices across all engineering and AI initiatives.

What you will do:

As a Director of Security & Privacy Engineering you will be reporting to the  VP of Engineering and will be responsible for:

• Own all aspects of Security (excluding physical security), Privacy, and Compliance across the company.
• Develop and enforce security and privacy policies, procedures, and standards, ensuring organization-wide compliance.
• Lead cybersecurity incident response and continuous risk assessment programs.
• Partner with the executive team to align security strategy with business goals and risk tolerance.
• Oversee compliance with GLBA, FFIEC, SOC 2, and other applicable frameworks.
• Champion privacy-by-design principles across product and AI initiatives.
• Lead security and privacy initiatives for AI-powered products, ensuring safe deployment of generative AI, LLM-driven systems, and AI workflows through secure architecture, risk mitigation, and responsible AI governance.
• Partner with Sales, Legal, Compliance, and Product teams to address security inquiries and due diligence requests.
• Deliver executive-level security and risk reports to leadership and the board.
• Collaborate with Engineering and Cloud Infrastructure teams to embed Dev SecOps and secure architecture practices.
• Build, mentor, and grow a high-performing team of security and privacy engineers.
• Foster a culture of proactive risk management, innovation, and continuous improvement.

Requirements

• 12+ years of cybersecurity leadership experience, ideally within financial services, banking, fintech, or regulated environments.
• AI & Generative AI Security Mindset: Experience securing AI-driven platforms, LLM workflows, or AI-powered products, including awareness of emerging AI risks such as prompt injection, data leakage, and model misuse
• Cloud Security Expertise: Strong experience securing cloud-native infrastructure, particularly AWS, including identity management, network security, container security, and infrastructure protection
• Security Architecture & DevSecOps: Ability to embed security-by-design practices across distributed systems, APIs, microservices, and CI/CD pipelines
• Data Security & Privacy Engineering: Deep knowledge of data protection, encryption, identity and access management (IAM), and threat modeling, especially for sensitive financial data
• Regulatory & Compliance Leadership: Strong understanding of GLBA, FFIEC, SOC 2, and enterprise security frameworks, with experience building compliant security programs
• Executive Leadership & Communication: Proven ability to lead security programs, communicate risk to executive stakeholders, and build high-performing security and privacy engineering teams
• Bachelor's degree in Information Security, Computer Science or related field.

Preferred:

• Master’s degree in Information Security, Computer Science, or related field.
• Experience in a startup or high-growth SaaS/AI company.
• Certifications such as CISSP, CISM, CCSP, or ISO 27001 Lead Implementer.

Why Join Us

• Shape the security, privacy, and trust strategy for an industry-defining platform.
• Drive innovation in cloud, AI, and data privacy while ensuring compliance and trust at scale.
• Work in a high-impact, mission-driven environment where your leadership directly influences millions of banking customers. 

What We Offer

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

The Role

As we continue building and scaling in the U.S., we are seeking a Senior HR Business Partner who has experienced growth from the ground up, someone who has helped shape people's practices in early-stage environments and seen them evolve through scale.

This is a high-trust, high-impact individual contributor role.

You will serve as the primary People Partner for U.S. business leaders, bringing both strategic judgment and operational depth. You will navigate complexity with maturity, uphold strong governance standards, and ensure our people's practices evolve thoughtfully alongside the business.

You will influence senior stakeholders.
You will handle sensitive matters independently.
You will execute with clarity and discipline.

What You’ll Do

• Partner directly with business leaders on org design, team structure, and workforce strategy
• Manage employee relations matters end-to-end across multiple states
• Conduct workplace investigations and recommend sound, defensible actions
• Provide clear guidance in high-stakes and sensitive situations
• Strengthen performance and talent processes as the organization grows
• Ensure onboarding and transitions are disciplined and aligned with business needs
• Build and refine repeatable systems that support scale without unnecessary complexity
• Maintain rigorous compliance with U.S. federal and state employment regulations

This role blends first-principles thinking with operational rigor.

Who You Are

• 7 - 12 years of progressive HR experience
• Have been part of an organization that scaled meaningfully (e.g., early-stage through multi-hundred employees)
• Deep familiarity with U.S. multi-state employment law
• Strong hands-on experience managing complex employee relations independently
• Comfortable operating in environments where clarity must be created, not assumed
• Confident advising senior leaders and executives
• Calm under pressure, structured in thinking, disciplined in execution
• Operate with a strong sense of ownership and accountability

You understand how standards evolve as companies grow.
You value simplicity, precision, and sound judgment.

Why This Is Compelling

• Meaningful ownership within a critical U.S. remit
• Direct partnership with senior leadership
• Opportunity to shape how people systems evolve during a significant growth phase
• Work at the intersection of operational discipline and rapid innovation

If you are seeking a heavily layered HR structure, this may not be the right fit.
If you are motivated by building, scaling, and operating with trust and accountability, we would welcome the conversation.

Location: Palo Alto, California
Experience: 7 - 12 years
Compensation:

• Base Salary: $160,000 - $185,000
• Performance Bonus: 10 - 15%
• Equity: Meaningful equity grant aligned with senior IC scope

Compensation will reflect experience in scaling environments and demonstrated impact.

Sr Partner Sales Manager – Fintech Reporting directly to Head of Partnerships, Pervez Alam,
you will create and grow new ecosystem integration partnerships while driving joint go-to-market
strategies with fintech and technology companies that sell into credit unions and community
financial institutions. You will work closely with digital banking vendors, core providers (e.g.,
Jack Henry, Fiserv, FIS), payments platforms (e.g., Repay, Paymentus, Swivel/SWBC), and
complementary fintech players (e.g., Bankjoy, Alkami, Q2, Narmi, MeridianLink) to position
interface.ai as a preferred AI partner across the banking ecosystem. This is a senior business
development role with a sales orientation and a longer strategic horizon—you are building
partnerships that will drive revenue for years to come.

Key Responsibilities
● Identify, source, and create new ecosystem integration partnerships with fintech and
technology companies serving credit unions and community financial institutions,
expanding interface.ai’s partner network and addressable market.
● Develop and execute joint go-to-market strategies with technology partners across
payments, bill pay, digital account opening, lending, and other fintech verticals to drive
mutual pipeline and revenue.
● Build and manage a portfolio of fintech integration partnerships with players such as
Repay, Jack Henry (iPay, Symitar), Paymentus, Alkami, Q2, Narmi, MeridianLink,
Bankjoy, and similar technology vendors to generate new co-sell and referral business
opportunities.
● Drive technical and commercial integration conversations with partner product and
engineering teams, ensuring interface.ai’s AI solutions are natively embedded or tightly
integrated within partner platforms.
● Collaborate with internal sales teams to align on partner pipeline progression, deal
attribution, and co-selling strategy across the fintech partner ecosystem.
● Represent interface.ai at fintech conferences, banking industry events (e.g., ICBA,
America’s Credit Unions, Fintech Meetup, CU Water Cooler), and partner summits to
build relationships and generate partner-sourced pipeline.
● Lead partner negotiations, deal structuring, and long-term strategic alignment with cross-
functional leadership, contributing to the overall fintech partnership strategy and
roadmap.

Requirements
● 8+ years of experience in business development, partnerships, or channel sales, with 5+
years working within the fintech industry ecosystem serving credit unions and community
financial institutions.
● Strong sales orientation with a proven track record of creating new partnerships from
scratch and building them into revenue-generating programs—this is a senior business
development role, not a quota-carrying sales position.

● Deep domain expertise in the CU/community FI technology landscape, including direct
experience with core providers (Jack Henry, Fiserv, FIS), digital banking platforms
(Alkami, Q2, Narmi), payments processors, and lending technology vendors.
● Comes from a fintech ecosystem company or has significant experience working with
technology companies that sell into credit unions and community banks.
● Demonstrated ability to create integration partnerships and build ecosystem
alliances—not just manage existing ones—with measurable results in pipeline creation
and revenue influence.
● Strong commercial acumen with experience negotiating technology partnership
agreements, API/integration licensing terms, and joint GTM alignment.
● A self-starter mindset with the ability to build programs from scratch and thrive in a fast-
paced, entrepreneurial environment.
● Outstanding communication, presentation, and organizational skills.
● Comfort working independently and collaboratively in a remote-first environment.
● Skill in using prompt engineering techniques to enhance productivity, drive efficiency,
and decision-making with generative AI tools.
Compensation

Total On Target Earnings (OTE) is expected to be between $190,000–$230,000. Exact
compensation may vary depending on experience and location.

Benefits

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

Role Overview 

Reporting directly to the VP of Marketing, you will serve as a high-impact Player-Coach responsible for scaling a world-class Business Development team. You will lead a high-performing pod of BDRs while maintaining a personal quota, modeling the exact outbound excellence required to penetrate the credit union and banking sectors. By optimizing our tech stack and refining our ICP, you’ll play a pivotal role in accelerating our pipeline and shaping the future of our sales organization.

What You’ll Do:

• Lead by example, coach a pod of 3‑6 BDRs - daily stand‑ups, call reviews, and data‑driven feedback loops
• Carry your own “player‑coach” quota for qualified meetings, consistently exceeding target to model best practice
• Design, test, and optimize multi‑touch cadences in Apolloio, Sybill.ai, Zoominfo, Nooks, HubSpot, and Salesforce (email, phone, LinkedIn, video)
• Build automated list segmentation, triggers, and enrichment workflows that keep the funnel full and clean
• Partner with Account Executives, Marketing and RevOps to refine ICP, territory plans, and hand‑off SLAs to AEs
• Analyze funnel metrics, surface insights, and present weekly dashboards to Sales leadership
• Recruit and onboard new BDRs, scaling playbooks as the team doubles in size
• Build AI SDR flows for low signal inbound leads
• Hire and train new BDRs and create a career path for BDRs to AE roles. 

What You’ll Bring:

• 2+ years managing a small BDR/SDR team and 2+ years of individual‑contributor success (≥ 100 % to meetings quota for 4+ quarters)
• Preferred:  Expertise prospecting credit unions and community/regional banks—you speak their language and know their buying cycles
• A knack for writing punchy, value‑led copy that turns cold prospects into warm meetings
• Data‑driven coaching mindset; you love A/B tests, talk‑track scorecards, and win‑loss reviews
• Bay Area residency and willingness to work from our offices in the South Bay 4‑5 days per week

Bonus Points:

• FinTech, SaaS, or AI‑for‑CX background
• Familiarity with revenue‑intelligence tools (Sybill) and intent data providers (ZoomInfo)
• Knowledge of banking industry
• Skill in using prompt engineering techniques to enhance productivity, drive efficiency, and decision-making with generative AI tools.
• Built AI SDR flow

Compensation:

• Total compensation is expected to be between $140,000 - $200,000. Total compensation is a mix of salary and variable compensation. Exact compensation may vary based on skills and location.

Benefits

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

Key Responsibilities

• Serve as the primary driver of new business by identifying, engaging, and closing opportunities with prospective clients.
• Utilize Sandler or MEDDIC/MEDDPIC methodologies to uncover pain points, align on business outcomes, and guide prospects through a consultative sales process.
• Manage the full sales cycle—from initial outreach and discovery through contract negotiation and close.
• Identify and cultivate expansion opportunities within existing accounts to increase ARR and drive revenue growth.
• Collaborate closely with Marketing, Sales Development, and Product teams to refine messaging, targeting, and go-to-market strategies.
• Maintain a deep understanding of Interface.ai’s SaaS offerings and effectively articulate the business value and ROI to prospective clients.
• Partner with Customer Success to ensure a seamless handoff and post-sale experience for new customers.
• Represent the voice of the customer internally, advocating for prospect and client needs in cross-functional discussions.
• Consistently meet or exceed quarterly sales quotas and contribute to team revenue goals.
  
  

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• 3+ years of experience in a full-cycle sales or account executive role, ideally within the technology or SaaS industry.
• Hunter mentality with a strong track record of sourcing and closing new business, preferably with mid-market and enterprise clients.
  Deep understanding of SaaS sales cycles and go-to-market strategies.
• Excellent communication and presentation skills, with the ability to influence decision-makers at all levels.
• Proven ability to manage multiple opportunities simultaneously, with strong organizational and time management skills.
• Analytical and strategic thinker with a proactive, solutions-oriented mindset.
• Experience selling AI-powered technologies or customer experience platforms is a strong plus.
• Skill in using prompt engineering techniques to enhance productivity, drive efficiency, and decision-making with generative AI tools.

Compensation

• On-Target-Earnings are expected to be between $220,000 - $300,000 (Base + Commissions). Exact compensation may vary based on skills and location.

Benefits

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

Key Responsibilities

• Serve as the primary driver of new business by identifying, engaging, and closing opportunities with prospective clients.
• Utilize Sandler or MEDDIC/MEDDPIC methodologies to uncover pain points, align on business outcomes, and guide prospects through a consultative sales process.
• Manage the full sales cycle—from initial outreach and discovery through contract negotiation and close.
• Identify and cultivate expansion opportunities within existing accounts to increase ARR and drive revenue growth.
• Collaborate closely with Marketing, Sales Development, and Product teams to refine messaging, targeting, and go-to-market strategies.
• Maintain a deep understanding of Interface.ai’s SaaS offerings and effectively articulate the business value and ROI to prospective clients.
• Partner with Customer Success to ensure a seamless handoff and post-sale experience for new customers.
• Represent the voice of the customer internally, advocating for prospect and client needs in cross-functional discussions.
• Consistently meet or exceed quarterly sales quotas and contribute to team revenue goals.
  
  

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• 3+ years of experience in a full-cycle sales or account executive role, ideally within the technology or SaaS industry.
• Hunter mentality with a strong track record of sourcing and closing new business, preferably with mid-market and enterprise clients.
  Deep understanding of SaaS sales cycles and go-to-market strategies.
• Excellent communication and presentation skills, with the ability to influence decision-makers at all levels.
• Proven ability to manage multiple opportunities simultaneously, with strong organizational and time management skills.
• Analytical and strategic thinker with a proactive, solutions-oriented mindset.
• Experience selling AI-powered technologies or customer experience platforms is a strong plus.
• Skill in using prompt engineering techniques to enhance productivity, drive efficiency, and decision-making with generative AI tools.

Compensation

• On-Target-Earnings are expected to be between $220,000 - $300,000 (Base + Commissions). Exact compensation may vary based on skills and location.

Benefits

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

Key Responsibilities

• Serve as the primary driver of new business by identifying, engaging, and closing opportunities with prospective clients.
• Utilize Sandler or MEDDIC/MEDDPIC methodologies to uncover pain points, align on business outcomes, and guide prospects through a consultative sales process.
• Manage the full sales cycle—from initial outreach and discovery through contract negotiation and close.
• Identify and cultivate expansion opportunities within existing accounts to increase ARR and drive revenue growth.
• Collaborate closely with Marketing, Sales Development, and Product teams to refine messaging, targeting, and go-to-market strategies.
• Maintain a deep understanding of Interface.ai’s SaaS offerings and effectively articulate the business value and ROI to prospective clients.
• Partner with Customer Success to ensure a seamless handoff and post-sale experience for new customers.
• Represent the voice of the customer internally, advocating for prospect and client needs in cross-functional discussions.
• Consistently meet or exceed quarterly sales quotas and contribute to team revenue goals.
  
  

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• 3+ years of experience in a full-cycle sales or account executive role, ideally within the technology or SaaS industry.
• Hunter mentality with a strong track record of sourcing and closing new business, preferably with mid-market and enterprise clients.
  Deep understanding of SaaS sales cycles and go-to-market strategies.
• Excellent communication and presentation skills, with the ability to influence decision-makers at all levels.
• Proven ability to manage multiple opportunities simultaneously, with strong organizational and time management skills.
• Analytical and strategic thinker with a proactive, solutions-oriented mindset.
• Experience selling AI-powered technologies or customer experience platforms is a strong plus.
• Skill in using prompt engineering techniques to enhance productivity, drive efficiency, and decision-making with generative AI tools.

Compensation

• On-Target-Earnings are expected to be between $220,000 - $300,000 (Base + Commissions). Exact compensation may vary based on skills and location.

Benefits

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

What We Offer

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

About the Role

As a Sr. Product Marketing Manager (PMM) you will sit at the intersection of product, engineering, sales, and customer success to turn technical capabilities into clear, compelling stories that win markets and help customers succeed. You’ll own a go-to-market (GTM) strategy for one or more product lines from positioning and messaging through launch, enablement, and ongoing adoption initiatives.

Key Responsibilities

• Craft differentiated positioning & messaging grounded in market research, buyer personas, and competitive analysis.
• Lead product launches: develop GTM plans, partner with Product Management for roadmap readiness, and orchestrate cross-functional execution (sales, demand gen, PR, CS).
• Build technical content & assets—white-papers, solution briefs, demos, webinars, reference architectures—that translate features into customer value.
• Enable revenue teams: create sales plays, battlecards, ROI calculators, and deliver training sessions that raise win-rates and average deal size.
• Act as market evangelist: represent the company at conferences, analyst briefings, and on customer calls; capture field feedback to inform roadmap.
• Drive competitive intelligence: monitor landscape, run win/loss analyses, and arm teams with data-driven insights.
• Partner on demand generation: supply positioning, content, and technical validation for campaigns that move prospects through the funnel.
• Measure & optimize: track launch KPIs, content performance, and adoption metrics; iterate based on data.
  
  

Required Qualifications

• 5+ years combined experience in product marketing, solutions engineering, or technical consulting for B2B SaaS or developer-focused products.
• Proven success planning and executing product launches with measurable revenue impact.
• Strong technical aptitude—comfortable reading API docs, spinning up demos, or discussing architecture with engineers.
• Exceptional written / verbal communication skills; able to simplify complex ideas for both business and technical audiences.
• Experience conducting market research, segmentation, and persona development.
• Bachelor’s degree in Computer Science, Engineering, or related field — or equivalent practical experience.
• Background in AI/ML, cloud infrastructure, or fintech (adjust to your domain).
  
  

Preferred / Nice-to-Have

• Familiarity with product-led growth (PLG) motions and usage-based pricing models.
• Understand Credit Union and Community Bank stakeholders and decision makers.
• Public speaking track record at industry events or on webinars.
• Experience working with channel partners.

What Success Looks Like (First 6–12 Months)

• Launch 1–2 major product capabilities on time, achieving target adoption goals.
• Hard work.
• Create a library of technical assets that reduce sales cycle length by 15 %.
• Establish a quarterly competitive landscape review and distribute actionable briefs.
• Maintain a CSAT of 90 %+ for internal enablement sessions.

Benefits:

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

About the Role

We’re hiring a senior RevOps / GTM Operations leader to professionalize and scale GTM operations at interface.ai. This is an individual contributor role (not a people manager) for a strong operator who can think strategically and execute tactically. This is a senior IC role expected to operate independently and flex across Sales, CS, and Partner Ops.

You will own the operating system that makes revenue predictable and execution disciplined across Sales Ops, CS Ops, and Partner Ops. This is not a “process-only” role - you’ll use modern tooling, automation, and data rigor to create visibility, reduce chaos, and enable revenue growth.

Why this is a compelling opportunity

• Build the GTM operating system for a platform shift in banking. interface.ai is replatforming how financial institutions deliver customer experience with a unified AI experience layer.
  
  
• High-leverage role with clear ownership. You’ll bring discipline, clarity, and metrics across Sales, CS/AM, and Partnerships.
  
  
• 0 to1 rigor with real stakes. Tighten forecasting, commissions, renewals, and partner accountability - the fundamentals that make growth durable.
  
  
• Operator scope, not a back-office function. This role sits at the center of revenue execution and directly supports leadership across Sales, Account Management, and Partnerships.
  
  

What You Will Do

1) Sales Ops (Revenue Predictability)

• Own Salesforce setup, hygiene, and reporting as the system of record.
  
  
• Define and operationalize: pipeline hygiene standards, stage definitions, required fields, and inspection cadence.
  
  
• Drive forecasting rigor: weekly forecast process, leading indicators, and consistent definitions.
  
  
• Own quota planning clarity and rep performance metrics (pacing, attainment, productivity).
  
  
• Build and maintain reporting dashboards leadership trusts (pipeline, conversion, cycle time, forecast accuracy).
  
  
• Formalize commission tracking and structure: ensure commission plans are tracked, understood, and executed cleanly (including clear commission letters / documentation where applicable).
  
  

2) CS Ops / Account Management Ops (Renewals + Expansion Discipline)

• Partner closely with the VP of Customer Success to define and run CS/AM operating cadence, metrics, and renewal/expansion workflows.
  
  
• Implement customer lifecycle management processes that ensure renewals and expansions are visible and owned.
  
  
• Build renewal tracking systems and workflows (timeline, risk flags, owners, next steps).
  
  
• Define and maintain account health metrics and CS/AM productivity reporting.
  
  
• Establish process clarity across account management (handoffs, renewal motions, expansion workflows).
  
  
• Ensure leadership has consistent visibility into the renewal pipeline and expansion forecast.
  
  

3) Partner Ops (Partner Pipeline + Accountability)

• Create partner pipeline tracking and reporting that is as rigorous as direct sales pipeline.
  
  
• Define co-selling structure: stages, ownership, responsibilities, and partner-driven next steps.
  
  
• Build partner performance measurement and accountability metrics (pipeline created, influenced revenue, conversion).
  
  
• Track partner integrations and milestones where needed; maintain structured partner reporting for leadership.
  
  

Tooling, Automation, and Operating Leverage

• Build operational leverage using modern tooling and automation (including AI where helpful) to reduce manual overhead.
  
  
• Create clear definitions and ownership across GTM teams; eliminate ambiguity in “who owns what.”
  
  
• Identify operational bottlenecks and implement fixes that increase execution velocity.
  
  

What Success Looks Like (Measurable Outcomes)

Within the first 60–90 days, this person will have:

• Clear, consistent visibility into quota, pipeline, forecast, and performance metrics for every rep.
  
  
• A working commission tracking process where reps understand how they are paid and leadership has clarity.
  
  
• A renewal/expansion operating rhythm with clear owners, timelines, and health signals.
  
  
• Partner pipeline tracking that enables leadership to see partner contribution and holds partners accountable.
  
  
• Dashboards and operating cadence that tighten GTM discipline and reduce chaos.
  
  

What You Bring

• Senior-level experience in GTM Ops / RevOps / Sales Ops, with meaningful ownership in structured environments.
  
  
• Strong capability across at least two of these and comfort owning all three:
  
  
• Sales Ops
  
  
• CS Ops / Account Management Ops
  
  
• Partner Ops
  
  
• Deep Salesforce capability (admin-level comfort not required, but must be strong in setup, reporting, dashboards, and data hygiene).
  
  
• Strong analytical and operating rigor: metrics, systems thinking, dashboards, and process design that actually gets adopted.
  
  
• Modern tooling fluency: automation, productivity tracking tools, and practical use of AI to increase ops efficiency.
  
  
• High-ownership, independent operator who can influence across Sales, CS, Partnerships, and Leadership without waiting for direction.
  
  
• Strong communication and stakeholder management — able to drive alignment and execution.
  
  

Nice to Have

• BFSI / regulated enterprise experience (banks, credit unions, fintech).
  
  
• Experience building GTM ops foundations in a scaling startup environment.
  
  

Location

Bay Area

What We Offer

🏥 Medical, Dental & Vision Insurance
🏝 Generous PTO & Holidays
✨ Life Insurance

Role Overview:

As Chief of Staff, you will operate as a strategic extension of the CEO — driving focus, alignment, and execution across the company. You’ll play a pivotal role in scaling the organization, shaping cross-functional priorities, and ensuring operational excellence as we accelerate growth. 

This is a high-impact, high-visibility role, ideal for someone who thrives in ambiguity, has a strong strategic mindset, and can execute quickly. You will work closely with the leadership team to drive strategic initiatives, ensure accountability, and turn strategy into action.

The scope of work will range from strategic initiatives that help the organization scale to tactical and operational activities — including managing the CEO’s inbox, scheduling meetings, prioritizing communications, and ensuring the CEO’s time is focused on the most important issues.

Key Responsibilities:

Strategic Execution & Company Prioritization:

• Partner closely with the CEO to define, operationalize, and track company-wide strategic priorities and initiatives.
• Act as a thought partner to the CEO — surfacing insights, identifying gaps, and accelerating decision-making.
• Manage day-to-day CEO workflows, including inbox triage, scheduling, and follow-ups to ensure operational efficiency.

Cross-Functional Program Leadership:

• Drive execution of high-priority initiatives across GTM, Product, and Operations.
• Work with the CEO and functional leaders to align strategic projects with business goals.
• Ensure key initiatives are resourced, on track, and delivering measurable outcomes.

Metrics, Visibility & Governance:

• Build dashboards and reporting cadences that give leadership clear visibility into performance (e.g., pipeline health, adoption, retention, org scaling).
• Anticipate and unblock operational issues before they escalate.
• Ensure a strong rhythm of communication and accountability across the org.

Stakeholder & Investor Engagement:

• Partner with the CEO on board communications, investor updates, and strategic narrative.
• Support external engagements with key customers, partners, and industry stakeholders.
• Coordinate preparation and follow-up for key leadership and investor meetings.

Leadership Leverage:

• Act as a force multiplier for the CEO’s time — ensuring focus on the highest priorities.
• Own preparation and follow-up for leadership meetings, strategic offsites, and decision forums.
• Drive clarity and alignment across teams through structured communication and coordination.

Qualifications:

• 8+ years of experience in management consulting, strategy, operations, Chief of Staff, or equivalent roles in a high-growth B2B SaaS or technology environment.
• Experience working as a Chief of Staff in scaling organizations during Series A–C growth stages is preferred.
  Proven ability to lead cross-functional initiatives and work with senior executives.
• Exceptional communication, analytical, and structured problem-solving skills.
• High bias for action with the ability to operate in fast-paced, ambiguous environments.

Why This Role Matters:

• This is a foundational role working directly with the CEO and leadership team.
• You’ll shape how the company operates and scales during its most critical growth stage.
• Your impact will be visible in faster execution, stronger alignment, and accelerated business outcomes.

Compensation:

• Salary and Variable Compensation: $200,000 – $225,000 (flexible, depending on experience)
• Equity package commensurate with stage and impact potential.

Benefits:

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

As Chief Financial Officer, you will be responsible for interface.ai’s end-to-end financial stewardship—defining strategy, driving execution, and earning trust with customers, investors, auditors, and regulators. 

You will build and lead a high-performing finance organization, embed operating discipline across quote-to-cash, accounting, and FP&A, and partner with Product, Engineering, Legal, and GTM to strengthen unit economics, support bank-grade vendor diligence, and accelerate compliant, durable growth.

This is a senior executive role, reporting directly to the CEO, with regular engagement with the board, financial institution CISOs, and regulators.

What You Will Do

Strategy, Planning & Operating Cadence

• Own the long-range plan, annual operating plan, and rolling forecasts; align spend with growth priorities and capital efficiency
• Run a disciplined operating cadence (weekly/monthly business reviews) with KPIs including ARR/NRR, gross margin, CAC payback, LTV/CAC, magic number, cash runway, and hiring vs. plan
• Drive scenario modeling for market expansion, product investment, and hiring plans; establish ROI frameworks for major bets

Accounting, Revenue Recognition & Close Excellence

• Lead U.S. GAAP accounting and revenue recognition for multi-year, usage-based, and multi-element SaaS contracts
• Automate month-end/quarter-end close; manage audit and tax compliance; implement policies and controls for audit-readiness
• Oversee multi-entity consolidations, state/local tax, and global expansion mechanics (entity setup, transfer pricing)
  
  

Systems, Data & Automation

• Own the finance stack: implement and integrate core systems for accounting, billing, customer/CRM data, and analytics so information moves cleanly from deal to invoice to revenue to forecast
• Establish data governance (system-of-records, KPI lineage, access controls) to ensure single-source-of-truth reporting

Revenue Quality, Pricing & RevOps

• Co-own pricing & packaging with Product/GTM; set deal guardrails, discount frameworks, and approvals to protect margin
• Partner with RevOps on pipeline integrity, forecast accuracy, sales compensation design, territory/quota planning, and productivity analytics
  
  

Capital Strategy, Treasury & Investor Relations

• Lead equity/debt strategy, fundraising readiness, and investor narrative; run diligence and manage covenants
• Manage cash, collections, working capital, and banking relationships; optimize cash-flow forecasting and treasury operations
• Own board reporting and communications; present performance, outlook, and risk/mitigation with clarity
  
  

Bank-Grade Third-Party Risk, Diligence & Contracting

• Be the executive owner for credit union/community bank vendor due-diligence responses and ongoing monitoring
• Maintain a standardized package covering financial statements, SOC 2/ISO attestations, BCP/DR, data residency, sub-processor lists, insurance, and penetration-test summaries
• Drive contract standards aligned with FI expectations: security/privacy annexes, audit rights, SLAs, breach/BCP obligations, subcontractor controls, termination assistance, and right-to-assess.

Security, Privacy & Compliance Partnership

• Partner with Security / Legal to maintain SOC 2 Type II and ISO 27001, GLBA/FFIEC-aligned policies, incident-response economics, and vendor-security questionnaire readiness
• Oversee the budget and finance controls that support compliance posture without sacrificing velocity
  
  

Business Continuity, Resilience & Insurance

• Own financial oversight of BCP/DR testing, RTO/RPO commitments, supplier redundancy, and tabletop exercises.
• Maintain insurance portfolio (E&O, cyber, D&O, general liability) with limits aligned to contractual requirements.
  
  

Internal Controls & Audit Readiness

• Implement a pragmatic internal-controls framework (approval matrices, vendor onboarding, revenue policies, access/SOD, change management).
• Stand up Audit/Finance Committee cadence and pre-SOX discipline to prepare for later-stage scale.
  
  

Team Leadership & Org Design

• Build and mentor a high-performing team across Accounting, FP&A, and Finance Ops; attract and develop talent ahead of need.
• Optionally steward People/HR ops in partnership with the People leader (comp/benefits/ESPP, headcount plan governance) as the company scales.

What You Bring

• Proven finance leadership in high-growth B2B SaaS (ideally seen Series B–D), with experience as a CFO or VP Finance acting as #1 finance leader.
• Deep SaaS expertise: Mastery of ARR dynamics, retention cohorts, pipeline/forecast modeling, sales productivity, and unit economics.
• Accounting & compliance depth: Strong command of GAAP, ASC 606, audit management, tax, and multi-entity consolidations; experience implementing ERP and billing at scale.
• Capital markets experience: Led or been a primary contributor to venture/debt raises and investor relations; comfortable with board-level storytelling and diligence.
• Operational excellence: Track record of building scalable processes, systems automation, and a data-driven operating rhythm that improves speed and accuracy.
• Financial-services readiness: Familiarity with vendor risk management expectations of credit unions/banks, including security attestations and compliant processes.
• Collaborative leadership: Exceptional communication and influence; trusted partner to GTM, Product, and Customer Success.
• Startup mindset: Willing to be hands-on while building for scale in a fast-paced, remote-first environment; experience with global teams is a plus.
  
  

Nice to Have

• Experience with AI/ML or enterprise platforms sold to regulated industries.
• Exposure to government/credit-union procurement processes and customer security reviews.
• M&A evaluation and post-merger integration experience.
• Equity administration and 409A/comp design oversight.

Compensation:

• Compensation is expected to be between $300,000 - $335,000 in base salary. Exact compensation may vary based on skills and location.
• Equity package commensurate with stage and impact potential.

Benefits:

• 💡 100% paid health, dental & vision care
• 💰 401(k) match & financial wellness perks
• 🌴 Discretionary PTO + paid parental leave
• 🧠 Mental health, wellness & family benefits
• 🚀 A mission-driven team shaping the future of banking

About the Role

We are seeking a highly skilled and passionate Platform Engineer to help redefine how infrastructure and operations are delivered to development teams. This is a role for someone moving beyond traditional DevOps into a space focused on developer enablement, tooling, and abstractions that make engineering teams more productive and self-sufficient.

As a Platform Engineer, you’ll be instrumental in designing and building internal platforms, frameworks, and interfaces (e.g., Web UIs, CLI tools, ChatOps interfaces) that abstract the complexity of infrastructure, enabling developers to focus on building features and shipping code confidently.

Key Responsibilities

• Tooling & Automation: Design, build, and maintain self-service tooling for developers—enabling them to provision infrastructure, deploy applications, and monitor systems with minimal friction.
• Abstraction & Interface Building: Create easy-to-use abstractions and interfaces (like Web UIs, chatbots, and CLIs) that simplify operational tasks and workflows.
• Infrastructure as Code (IaC): Architect and maintain scalable, repeatable infrastructure using Terraform, Pulumi, or similar tools.
• Cloud Engineering: Work deeply within cloud platforms (AWS/GCP/Azure), leveraging native services to optimize performance, cost, and scalability.
• CI/CD Systems: Build and optimize robust continuous integration and deployment pipelines that reduce lead time and improve reliability.
• API Gateways & Service Meshes: Manage API gateways, ingress controllers, and service mesh implementations for resilient, observable services.
• Observability: Establish centralized monitoring, alerting, metrics, APM, and logging solutions to ensure system reliability and developer insight.
• Cost Optimization: Implement cost management tooling and visibility features to ensure sustainable platform usage.
• Environment Management: Develop systems for ephemeral and on-demand environments to support testing, experimentation, and feature validation.
• Experimentation Frameworks: Support teams with infrastructure and tooling for A/B testing and canary deployments.
• Security & Governance: Ensure platform tools comply with organizational security policies and audit requirements.
• Developer Collaboration: Serve as a partner to engineering teams, gathering feedback, running internal demos, and iterating quickly to improve the developer experience.
  
  

What We’re Looking For

• Strong coding background in languages such as Go, Python, TypeScript, or similar.
• Hands-on experience with IaC tools (Terraform, Pulumi, AWS CDK, etc.).
• Deep knowledge of cloud environments (AWS, GCP, or Azure).
• Experience with container orchestration platforms (Kubernetes, ECS, Nomad).
• Proficient in CI/CD pipelines (Jenkins, ArgoCD, GitHub Actions, etc.).
• Familiarity with API gateways, service mesh, and rate limiting
• Solid understanding of monitoring/alerting (Prometheus, Grafana), APM tools (Datadog, New Relic), and centralized logging (ELK, Loki, or similar).
• Experience managing costs in cloud environments.
• Proven ability to build interfaces and platforms (dashboards, chatbots, CLI tools).
• Strong communication skills and ability to collaborate cross-functionally.

Bonus Points

• Experience with platform product thinking—prioritizing developer empathy and user feedback.
• Previous work in platform engineering or internal developer portals.

Exposure to feature flag frameworks and progressive delivery tools.

About the Role

We’re looking for a Staff Engineer – Core Platform to architect, scale, and evolve the distributed systems foundation that powers Interface.ai’s next-generation AI experiences.

This is a hands-on, high-impact engineering role — you will design and build core platform components that enable real-time AI interactions, secure orchestration, and low-latency execution across millions of concurrent user sessions.

The ideal candidate is a systems thinker who thrives on solving large-scale engineering challenges in distributed, event-driven environments — someone who obsesses over performance, reliability, and elegant architecture, and who elevates the technical bar for the entire organization.

What You’ll Own

As a Staff Engineer, you will be the technical backbone for the Core Platform team — defining architecture, mentoring teams, and ensuring engineering excellence across all systems.
You’ll focus on:

• Designing and scaling low-latency, fault-tolerant distributed systems serving real-time workloads.
  
  
• Architecting microservices and event-driven systems that are secure, composable, and resilient under scale.
  
  
• Integrating Vector Databases and Embedding Stores to support intelligent retrieval, RAG (Retrieval-Augmented Generation), and adaptive AI experiences.
  
  
• Partnering with AI and Product teams to embed LLMs and inference services into the Core Platform, ensuring performance and observability.
  
  
• Defining technical standards, best practices, and evolutionary architecture patterns across teams.
  
  
• Driving continuous improvement in code quality, observability, and deployment reliability.
  
  
• Acting as a technical mentor and multiplier — raising the bar for system design, code reviews, and debugging excellence.
  
  

What You’ll Do

• Architect and Build Distributed Systems: Design microservice-based architectures that enable scalability, low latency, and fault isolation for AI-driven features.
  
  
• Optimize System Performance: Own performance at the platform level — from network I/O and API design to database indexing and caching strategies.
  
  
• Enable AI Integrations: Work closely with LLM engineers to design APIs and data pipelines supporting RAG, embeddings, and model-inference use cases.
  
  
• Design Resilient Data Infrastructure: Implement streaming and async systems (Kafka, Pulsar, or similar) to handle high-volume event traffic.
  
  
• Drive Engineering Quality: Establish patterns for clean code, contracts, testing, and documentation. Lead architecture and code reviews across pods.
  
  
• Mentor and Coach: Elevate senior engineers through structured mentorship, design walkthroughs, and technical guidance.
  
  
• Champion Evolutionary Architecture: Build for change — advocate for modular, observable, and testable systems that can evolve with business needs.
  
  
• Improve Platform Resilience: Implement retry, backoff, rate-limiting, and circuit-breaker patterns to ensure uptime and reliability at scale.
  
  
• Collaborate Cross-Functionally: Work with AI, data, DevOps, and product teams to define shared contracts, SLAs, and infrastructure standards.
  
  

What We’re Looking For

Required Qualifications

• Experience: 8+ years of experience in backend or platform engineering, including 2+ years in high-scale B2C or distributed systems environments.
  
  
• Distributed Systems Mastery: Deep understanding of scalability, consistency, concurrency control, and fault tolerance.
  
  
• Low-Latency Systems Expertise: Proven track record designing systems with strict SLA and sub-second response times.
  
  
• Microservices Architecture: Strong experience building, deploying, and maintaining service-oriented architectures with APIs, event streams, and async messaging.
  
  
• Vector DBs & Embeddings: Hands-on experience with Weaviate, Pinecone, Qdrant, FAISS, or similar; strong grasp of RAG patterns and semantic retrieval.
  
  
• Programming Proficiency: Expertise in Go, Rust, Java, or Python, and familiarity with modern frameworks (gRPC, GraphQL, REST).
  
  
• Data Layer Knowledge: Solid understanding of SQL/NoSQL databases (PostgreSQL, Cassandra, DynamoDB) and caching systems (Redis, Memcached).
  
  
• Resilience & Observability: Experience designing with telemetry, distributed tracing, chaos testing, and monitoring (Prometheus, OpenTelemetry).
  
  
• Engineering Quality Mindset: Passion for clean code, automated testing, CI/CD, and maintainability.
  
  
• Bar-Raising Leadership: Experience mentoring teams, enforcing code quality standards, and elevating design practices.
  
  

Preferred Qualifications

• Experience building or scaling real-time personalization or recommendation systems.
  
  
• Prior exposure to LLM serving, RAG pipelines, and LLMOps frameworks.
  
  
• Familiarity with Kafka, Flink, or Beam for data streaming.
  
  
• Contributions to open-source projects in distributed systems or AI tooling.
  
  
• Deep understanding of cloud-native architectures (Kubernetes, Istio, Terraform).
  
  

What Makes This Role Special

• You’ll define and scale the core technical foundation for AI systems serving millions of users.
  
  
• You’ll collaborate with world-class engineers across AI, platform, and product to deliver real-time, intelligent experiences.
  
  
• You’ll raise the engineering bar — shaping how code is written, reviewed, and deployed across teams.
  
  
• You’ll lead by example: mentoring senior engineers while remaining hands-on in architecture, design, and implementation.
  
  
• You’ll be part of an organization where AI-first thinking, evolutionary architecture, and engineering craftsmanship are core values.
  
  
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