Your Impact

As a Priority Support Engineer, you’re not just resolving technical issues — you’re a trusted advisor and escalation authority for Axon’s most critical customers. You’ll have the autonomy to assess complex, high-impact cases, make real-time decisions to stabilize customer operations, and drive cross-functional efforts that shape how Axon delivers world-class support.

You’ll act as the bridge between frontline support, higher support tiers, engineering, and product teams — using your technical acumen and customer insight to influence product improvements, operational workflows, and service-level strategies. Your independent judgment and ownership mindset will directly impact customer trust, product adoption, and Axon’s brand reputation in the field.

This role offers high ownership and autonomy. Engineers are trusted to make informed decisions in complex, ambiguous situations, prioritize high-value work, and serve as technical SMEs for Axon’s most strategic customers. Candidates must be sharp, adaptable, and unstoppable: capable of navigating high-pressure environments with confidence and clarity.

What You’ll Do

Location: Candidates must be located in the following locations: Scottsdale, AZ
Reports to: Manager, Technical Support

• Case Ownership: Full lifecycle ownership of support cases for designated high-priority customers, including triage, prioritization, resolution, and follow-up.
• Independent Judgment: Empowered to make real-time decisions regarding escalation paths, interim solution, and technical approaches based on severity and customer impact.
• Defined Goal Execution: Operate with broad autonomy once objectives are defined (e.g., resolution efficiency, escalation reduction), with latitude in selecting methods and tools to meet outcomes.
• Subject Matter Expertise: Act as a technical SME across specific product domains; contribute to Tier 1 enablement, documentation, and internal training as needed.
• Process Adaptability: Authorized to adapt standard procedures when warranted by situational demands, provided decisions align with core support and customer service objectives.
• Ambiguity Management: Expected to take initiative in undefined or novel scenarios, identifying risks and acting proactively with minimal or no direction.
• This role assumes a high degree of trust and requires consistency in decision-making, accountability for outcomes, and alignment with team-wide quality and communication standards.

What You Bring

• 2+ years technical support experience in complex software, hardware, or cloud-based environments
• Proven ability to exercise independent judgment and make time-sensitive decisions in ambiguous, high-stakes situations
• Deep technical aptitude in Windows environments, networking, mobile ecosystems, and cloud applications
• Exceptional communication and interpersonal skills with ability to adapt language and approach for audiences ranging from IT admins to command staff
• Demonstrated ownership mindset (#OWNIT): proactive, accountable, and results-oriented
• Strong problem-solving ability with a data-driven approach to identifying patterns and preventing recurrence
• Proven ability to work autonomously while effectively influencing across teams and functions

Preferred Qualifications

• Bachelor’s Degree
• Experience in Axon applications (Salesforce, MS Dynamics, JIRA, InContact, and Vonage)
• 2+ years in networking or telecommunications, ideally within public safety or government sectors
• Relevant technical certifications (Network+, CCNA, MCSA, etc)
• System Administration or Cloud Infrastructure certifications

Your Impact

As a key member of our Validation team, you’ll help ensure every product and system meets the highest standards before it reaches our customers. You’ll develop Validation Test Procedures (VTPs), create comprehensive test plans, and collaborate with R&D and other teams to execute testing from start to finish. Your technical expertise will guide product evaluations, uncover issues, and drive resolutions alongside cross-functional partners. In this role, you’ll work closely with Engineering, Manufacturing, Quality Assurance, Project Management, and Supply Chain—making your communication skills just as important as your technical know-how.

What You’ll Do
Location: Onsite at our Deer Valley, Arizona location
Reports to: Manager, Hardware Validation & Reliability Engineering
Direct Reports: none

• Develop comprehensive test plans for our products
• Incorporate Statistical Analysis into Validation Testing
• Review & provide input into System & Product Requirements.
• Test Axon product capabilities & features to confirm requirements are met and ensure a smooth customer experience.
• Understanding troubleshooting firmware/software or hardware issue at a system level.
• Participate in occasional field testing of Axon products
• Work with a team of skilled technicians to ensure timely execution of the test plans
• Provide status updates and recommendations based on data results, and lead final reporting of validation efforts
• Leverage Engineering background to improve tests and processes
• Design and hone Validation Test Procedures with an emphasis on repeatability, standardization, and accuracy of testing
• Lead and oversee execution of all validation tests – including Firmware/Software, Mechanical, Environmental, and Electrical
• Document, track, and report test status and results to Engineering teams, following Good Documentation Practices (GDP).
• Support Failure Analysis (FA) and Root Cause Analysis (RCA) on issues found in test
• Work with external labs to coordinate required testing
• Implement and maintain 5S Standard for lab organization and management
• Develop customer usage models of all products

What You Bring

• MS or BS Degree in Engineering, Mechanical, Electrical, Electromechanical, Reliability or equivalent.
• Minimum of (5 years) of experience with validation or qualification testing
• Mechanical and Environmental test experience
• Test standards experience (MIL-STD, ISO, IEC, etc.)
• Test automation and basic code scripting, experience.
• Willingness to drive department improvement efforts
• Good attention to detail and documentation
• Experience in a regulated environment, a plus
• Experience with identifying, reproducing, documenting, and reporting bugs or issues
• Experience presenting test plan and requirements to stakeholders
• Understanding of Product Development Life Cycle
• Familiar with Project Management skill set, certified PMP a plus
• Familiar with Bug and Test Tracking Suites such as JIRA a plus
• Experience with manufacturing and assembly process
• Excellent analytical and problem-solving skills
• Excellent skills in MS Office products
• Ability to influence multi-functional organizations
• Certification in Six Sigma Black Belt or Green Belt ,a plus

Benefits that Benefit You

•Competitive salary and 401k with employer match
•Discretionary paid time off
•Paid parental leave for all
•Medical, Dental, Vision plans
•Fitness Programs
•Emotional & Mental Wellness support
•Learning & Development programs
•And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location
where you work

Your Impact

As a Senior member of the TASER Electrical Engineering team, you will drive and engage in innovative hands-on design, development, and testing of cutting-edge electronics that are integral to Axon TASER Products. You will apply strong technical expertise and sound engineering judgment to deliver robust, high-quality designs that meet rigorous product and regulatory requirements. In this role, you will own substantial portions of circuit and subsystem designs, support system-level architecture decisions, and collaborate with cross-functional partners across product engineering, firmware, new product introduction, manufacturing, and quality teams. You will also mentor junior engineers and contribute to raising the technical bar within the team while continuing to grow your own technical leadership capabilities. Join a passionate engineering team dedicated to overcoming complex challenges, and help deliver technologies that positively impact Law Enforcement, Public Safety, and their surrounding communities.

Your Day-to-Day

• Research, propose, and develop innovative, industry-leading circuit designs for products such as TASER energy weapons, TASER-enabled devices, wirelessly connected TASER products, and related accessories
• Design, develop, and verify system circuitry and hardware aligned with project objectives and requirements
• Using OrCAD Schematic tools, design embedded Mixed-Signal electronic circuitry that integrates high voltage power supply circuitry, microcontrollers, flashlight/indication/display circuitry and drivers, memory devices (FLASH/EEPROM), switch-mode and linear power supplies, batteries, data interfaces (UART, SPI, I2C, USB), RF transceivers, electromechanical transducers, and other discrete digital and analog components
• Collaborate with PCB designers to guide layout implementation and review designs for signal integrity, power integrity, manufacturability, and reliability using Cadence layout tools
• Collaborate with cross-functional engineering teams, technology partners, and manufacturing teams to oversee electronics development throughout the entire product lifecycle, from concept to mass production
• Lead schematic and layout design inspections to improve the quality of design releases and product reliability
• Develop test methods and create test plans to evaluate and validate designs effectively
• Bring up, characterize, and debug systems and circuits using lab tools such as oscilloscopes, multimeters, logic analyzers, power supplies, hi-pot testers, etc.
• Evaluate and document design outcomes, test results, and related information, then present findings to the design teams for review and further action
• Support regulatory compliance efforts (FCC, CE, IEC, etc.) through design best practices and debug activities
• Optimize performance of electronics design using simulation tools and hands-on measurements
• Develop, evaluate, and help finalize assembly drawings, bill of materials, Geber files, and other design documentation needed for product release
• Partner with new product introduction team to develop and define test requirements documentation for PCBA board level testers and system functional test fixtures on the production line
• Mentor junior engineers and contribute to team knowledge sharing

Basic Qualifications

• Bachelor’s degree in Electrical Engineering or similar engineering discipline
• 6+ years of industry leading electronics design experience with emphasis on designing densely populated, tightly packaged, power control and delivery systems in embedded electronics
• Highly proficient in engineering processes and expectations across all design phases, with the ability to lead hardware design and development from concept through to mass production release
• Experienced system-level design engineer skilled in creating designs that meet product requirements. Proficient in collaborating with product and engineering teams to navigate design trade-offs and selections, ensuring a meticulous approach to minimize errors and deliver successful results
• Proficient in power supply design and selection based on product needs and trade-offs. Experienced in designing with switch-mode power supplies (buck, boost, buck/boost, and flyback), including circuit operation and component selection for custom applications. Strong background in high-voltage power supply design, with expertise in developing, testing, and characterizing custom magnetics considered a significant plus
• Demonstrated expertise and ownership of electronics architecture/design/integration and verification testing in several of the following areas: embedded microcontrollers, power supply design (switch-mode and linear regulators), power delivery networks, motor controllers, memory subsystems (FLASH/EEPROM), high speed and low speed communication interfaces (USB, UART, SPI, I2C), high power interfaces, battery specific applications, battery chargers, high power LED and driver design, and RF subsystem integration
• Experience designing products for electromagnetic compatibility and protecting circuitry against electromagnetic interference and electrostatic discharge events. Familiar with typical EMI/ESD filtering and protection techniques, as well as snubber circuitry design.
• Collaborates effectively with firmware engineering to develop and debug embedded electronic systems
• Strong hands-on proficiency with electronics bring-up, characterization, and debug using laboratory tools: Oscilloscope, power supplies, multimeters, custom jigs, etc.
• Proficient schematic design skills using industry leading design tools, including BOM development. Experience with Cadence/OrCAD desired. Experience developing rigid, flex, and rigid-flex PCB designs.
• Skilled in leading and collaborating with PCB and mechanical design engineers to develop PCB layouts that align with design requirements.
• Experience supporting products through regulatory compliance testing
• Independent contributor capable of developing products within cross-functional and geographically diverse engineering teams
• Strong proficiency in documentation, analysis, and presentation tools, including Word, Excel, and PowerPoint

Preferred Qualifications

• Experience designing tightly packaged, hand-held embedded systems powered by rechargeable batteries, including development with embedded microcontrollers and integration of electromechanical components such as solenoids

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Your Impact

As a Manufacturing Test Engineer, you’ll play a critical role in ensuring the quality and performance of the devices that help save lives and keep communities safer. You’ll develop and support advanced automated test systems used in the production of our cutting-edge body-worn cameras, smart weapons, and other connected devices. Your work will directly impact our ability to scale with quality, reliability, and speed.

What You’ll Do

Location: Onsite at our Pinnacle location in Phoenix, AZ
Reports to: Manufacturing Engineering Manager, Video
Direct Reports: N/A

• Design, develop, and maintain robust automated test systems for Axon’s manufacturing lines, leveraging LabVIEW and TestStand
• Collaborate with cross-functional teams—hardware, firmware, software, and manufacturing—to define test strategies and implement scalable solutions
• Drive continuous improvement in test coverage, reliability, and efficiency to meet Axon’s quality and throughput goals
• Support New Product Introduction (NPI) by developing and deploying test systems that scale from prototype to mass production
• Troubleshoot complex test issues and perform root cause analysis on hardware and system-level failures
• Generate detailed test documentation and support the training of technicians and operators
• Create Statements of Work (SOW) and other technical specifications for third party integrators.
• Perform design reviews, software audits and acceptance testing with third party integrators.
• Collaborate on mechanical fixture design.
• Analyze test data, generate reports, and provide feedback to engineering and quality teams.
• Ensure compliance with safety and quality standards in a fast-paced, high-growth environment

What You Bring

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related technical field
• 8+ years of progressive experience in test engineering, with a proven track record in developing and leading automated test solutions for electronic hardware, preferably in manufacturing environments
• 5+ years of advanced, hands-on experience with LabVIEW for complex test and measurement systems, including architecture design, reusable code modules, real-time data acquisition, instrument drivers, user interfaces, and integration with external hardware.
• 2+ years (ideally 4+ years at senior level) of experience with NI TestStand for architecting, sequencing, deploying, and maintaining automated test executive systems; strong proficiency in custom step types, code modules, process models, report generation, and database integration.
• Ability to read, interpret, and critique electrical schematics; design, build, debug, and optimize custom test fixtures of medium complexity; troubleshoot hardware faults at component and system levels to root cause; ensure fixture reliability, repeatability, and safety in production environments for a range of electronic products.
• Solid understanding of manufacturing test methods for digital and analog electronics
• Excellent communication, documentation, and cross-functional collaboration abilities
• Passion for Axon’s mission and a desire to work on impactful, real-world products

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

We are developing the next generation of mission-critical communications systems to builds mission-critical devices used by public-safety professionals worldwide. As a Staff Wireless Software Engineer, you will be a technical leader driving architecture and implementation of wireless protocol stacks, transport abstraction layers, and real-time communication systems across our devices. You will operate at the intersection of RF, embedded systems, and cloud-connected software.

This is a hands-on technical role with broad architectural influence.

Work Location: This role is eligible to be based out of Axon's US hubs in Atlanta, Boston, Scottsdale (HQ), San Francisco, or Seattle, and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite 4 days per week, Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: VP of Software Engineering
Direct Reports: 0

What You'll Do:

You will be tasked with solving the toughest wireless problems our products face: translating research into resilient, high-performance PHY/MAC systems; architecting firmware and toolchains that meet extreme latency, power, and reliability targets; and defining the wireless roadmap that balances innovation, manufacturability, and real-world performance. You will shape how our devices connect and perform at scale — from lab prototypes to deployed fleets — and your work will be judged by field performance under real conditions, not just simulations. This mission-critical wireless systems require both RF understanding and deep systems software expertise. This position sits at that boundary and defines the reliability and trust of the entire communications platform..

• Lead design and implementation of wireless communication stacks (LTE, 5G, Wi-Fi, sidelink, mesh, P2P, WiFi, Bluetooth, NFC....)
• Architect low-latency, high-reliability PTT and real-time voice transport systems
• Develop transport abstraction layers across multiple radios and networks
• Optimize performance (latency, jitter, packet loss, handover behavior)
• Collaborate with RF, hardware, and firmware teams to ensure end-to-end system performance
• Drive modem integration (e.g., Qualcomm, MediaTek) and carrier certification efforts
• Implement QoS, prioritization, and congestion control mechanisms
• Contribute to secure communication layers (encryption, key management, secure boot integration)
• Define metrics and instrumentation for wireless performance at scale
• Mentor engineers and set technical direction across projects

What You Bring

• 10+ years experience in wireless software development
• Strong C/C++ experience in embedded or systems environments
• Deep understanding of wireless protocols (LTE, 5G NR, Wi-Fi, Bluetooth, sidelink, or mesh)
• Experience working with modem vendors (e.g., Qualcomm SDKs)
• Experience with real-time systems and low-latency audio transport
• Strong networking fundamentals (TCP/IP, UDP, RTP, QUIC, QoS)
• Familiarity with RF performance constraints (RSSI, SINR, handovers, link budgets)
• Experience debugging packet-level and radio-layer issues

Additional preferable skills:

• Experience with mission-critical communications (LMR, MCPTT, public safety)
• Experience with 3GPP standards (Rel 16+)
• Experience with 5G sidelink (PC5) or device-to-device protocols
• Experience implementing mesh or MANET routing
• Knowledge of secure communications (AES, TLS, PKI, FIPS environments)
• Familiarity with Android/Linux device platforms
• Experience with satellite backhaul or hybrid transport systems

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

As a Senior Member of Axon's Video Electrical Engineering team, you will lead the design, development, and testing of advanced electronics critical to cutting-edge video products and related devices. Your extensive technical expertise, strong understanding of engineering processes, and passion for technology will drive the creation of innovative solutions that exceed the rigorous demands of our customers.

In this role, you will:

• Own the design of critical electronic circuits and systems.
• Collaborate globally with cross-functional engineering teams to deliver world-class products.
• Mentor and inspire junior engineers, fostering technical growth across the team.

Join a dynamic team of innovators dedicated to solving complex challenges, delivering technologies that empower Law Enforcement, Public Safety, and their communities.


Your Day-to-Day

• Research, propose, and develop innovative, industry leading circuit designs for Axon’s future-generation video products, wired and wireless devices, and/or low power accessories.
• Lead project team EE’s and design partners, joining forces to achieve successful completion of hardware objectives.
• Use OrCAD to create embedded mixed-signal circuit schematics, integrating components like application processors, image sensors, high speed memory, high speed digital communication buses, RF transceivers, power supplies, battery charging systems, and more.
• Partner with PCB Design engineers to define, review, and optimize printed circuit board layout designs using Allegro or other layout tools
• Bring up, characterize, optimize, and debug systems and circuits using lab tools such as oscilloscopes, spectrum analyzers, logic analyzers, power supplies, etc.
• Team up with RF Engineers to integrate and validate critical RF circuitry for wirelessly connected devices.
• Assess design outcomes, test results, and related information and present findings to design team and management.
• Enhance design performance through simulation, measurement, and iteration to meet product, system, and regulatory requirements.
• Develop, evaluate, and finalize Bill of Materials and other design documentation needed for product release.
• Share knowledge, guide team members, and help elevate the team’s technical capabilities.

Basic Qualifications

• Bachelor’s degree in Electrical Engineering or similar engineering discipline
• 7+ years of industry embedded electronics design experience with a major focus on designing high-speed, high-density, portable, battery-powered devices, robotics, or low-power vehicular embedded circuits.
• Creative and passionate about innovative design and cutting-edge technology
• Demonstrated ownership of embedded electronics design across multiple subsystems, such as:
• Microcontroller and high-speed applications processors
• Image sensors or image sensor modules
• High speed memory subsystems (DDR4, DDR5, eMMC, xMCP)
• Power delivery networks (SMPS, LDO, PMIC)
• Lithium batteries and charging circuitry
• Audio subsystems (Codec, Mics, Speakers)
• RF integration (GNSS, BT, LTE, 5G)
• High- and low-speed wired interfaces (Ethernet, USB3.x, I2C, SPI, UART)
• Sensor integration (IMU, Radar, TOF)
• Rigid, Flex, and Rigid-Flex PCB design
• Skilled in high-speed, high-density hardware design, including system architecture development, component selection, schematic design, PCB layout management, design verification testing and debug.
• Proficient leading electronics design and development from concept to mass production
• Experience with technical oversight of design partners, ODMs, and JDMs leading to successful electronics design.
• Strong proficiency with point of load power supply design (Switch mode, linear regulators), PMIC integration, power tree development, and power consumption analysis
• Experience with Lithium batteries and battery charging circuit design
• Experience with RF transceiver integration including LTE, Wi-Fi, and GNSS.
• Exceptional hands-on proficiency with electronics bring-up, characterization, and debug using laboratory tools: Oscilloscope, power supplies, multimeters, and custom jigs
• Strong schematic design proficiency using industry leading design tools, including BOM development. Experience with Cadence/OrCAD is preferred.
• Collaborates effectively with PCB engineers to deliver successful PCB designs for multilayer HDI rigid, rigid-flex and flex boards. Experience with Allegro Viewer a plus.
• Experienced in designing electronics to pass regulatory standards (FCC, CE, IEC, etc).
• Independent contributor capable of developing products within cross-functional and geographically diverse engineering teams
• Solid skills with documentation, analysis, and presentations tools, such as Word, Excel, PowerPoint

Compensation and Benefits (these should stay the same)

• Competitive salary and 401K with employer match
• Paid time off at your discretion
• Robust parental leave policy
• An award-winning office/working environment
• Ride along with police officers to see them use our technology and get inspired
• And more...

Your Impact

As a member of the Video Electrical Engineering Sustaining team, you will play a key role in maintaining, debugging, qualifying, and improving the electronics designs behind Axon’s in-market video products. This includes wirelessly connected body-worn cameras, in-vehicle camera systems, high-speed docking stations, and other mass-produced devices. Your technical expertise, engineering process knowledge, and hands-on design and debug skills will be essential to sustaining product continuity by addressing component obsolescence, facilitating design improvements, resolving critical field and production issues, and supporting regulatory testing needed to maintain global certifications or enable entry into new markets.

In this role, you will own design improvement activities while collaborating across cross-functional teams and global partners to help maintain truly world-class products. You will join a passionate engineering team devoted to solving complex challenges and delivering technologies that make a meaningful difference for Law Enforcement, Public Safety, and the communities they serve.

Work Location: This role is based out of our Scottsdale, AZ office. We rely on in-person collaboration and ask that team members work onsite Monday through Fridays unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: Director, Electrical Engineering

What You'll Do 

• Update in-market circuit designs to address component obsolescence, approved component substitutions, second-source requests, cost reduction opportunities, and other post-launch design improvements for mass-produced electronics.
• Partner with cross-functional engineering teams, technology partners, and manufacturing teams to own electronics sustainment throughout the post-launch product lifecycle.
• Execute bench verification and performance evaluation of components and circuits using standard laboratory equipment such as oscilloscopes, spectrum analyzers, logic analyzers, and power supplies.
• Perform hands-on debug, failure analysis, and rework of electronic systems, circuits, and components.
• Use OrCAD Capture and related design tools to update embedded mixed-signal circuit designs for complex electronic products, including processors, sensors, memory, power, audio, RF, and PCB assemblies.
• Work closely with PCB design engineers to define, implement, review, and release PCB layout updates using Allegro or similar layout tools.
• Test and evaluate baseline RF performance of wireless subsystems, including cellular, Wi-Fi, Bluetooth, and GNSS, in assigned in-market products.
• Develop test methods, execute system- and component-level verification, and drive test plans to validate electronic design changes.
• Document design changes, test results, and technical conclusions, and communicate findings clearly to design teams and management.
• Provide hardware support to global regulatory compliance teams, including sample preparation, documentation, and debug, for certifications such as FCC, IC, CE, and PTCRB.
• Update, review, and finalize BOMs and other design documentation to support engineering changes and production release.

What You Bring

• Bachelor’s degree in Electrical Engineering or a related engineering discipline.
• 4+ years of industry experience in electronics design or sustaining engineering for mass-produced, high-speed, high-density, portable battery-powered embedded devices or vehicular embedded electronics.
• Experience identifying and implementing alternate-source electronic components and related circuit changes to improve product quality, address obsolescence, and reduce supply chain risk in production hardware.
• Experience executing engineering change orders, including updates to BOMs, schematics, and PCB layouts.
• Well-developed foundation in analog and digital circuit design.
• Experience with component selection, circuit design, and verification testing in multiple areas such as power supplies, processors and microcontrollers, memory subsystems, wired interfaces, audio, RF subsystems, sensors, protection circuitry, connectors, batteries, and PCBAs/flex PCBAs.
• Experience with high-speed design and validation for hardware interfaces such as USB 3.x, Ethernet, RF, and DDR memory.
• Working knowledge of RF integration and test for Bluetooth, BLE, Wi-Fi, GNSS, and cellular systems.
• Strong hands-on lab skills for board bring-up, characterization, debug, and failure analysis using standard electrical engineering lab equipment.
• Proficiency with schematic capture and BOM development using industry-standard tools; Cadence/OrCAD preferred.
• Experience collaborating with PCB layout engineers to inspect, optimize, and release designs to fabrication; Allegro Viewer experience is a plus.
• Experience supporting regulatory compliance testing and debug for standards such as FCC, CE, and PTCRB.
• Ability to create test plans to validate component and circuit-level changes.
• Proven ability to work autonomously in cross-functional and geographically distributed teams.
• Strong written and verbal communication skills, including documentation, analysis, and presentation development.
•  

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And more...

#LI-Onsite

Your Impact

Law enforcement agencies need training systems informed by real data about how officers perform in the field. We've spent the last few years collecting that data and validating the data products that create actionable insights that trainers can use to make encounters more effective, less injurious, and safer for everyone involved. We've shipped the simple models, but now we need to get our customer-validated models into production. Your job is not just to ship them, but to ensure that we have a strategic pipeline to continue delivering data products for our customers for years to come. What works in research needs to be production-grade, reliable, and reusable.

We're a small, technically deep team embedded in Axon's TASER pillar. Our work spans hardware telemetry and behavioral science — we analyze TASER device data, build models that drive training recommendations for law enforcement agencies, and ship the analytical tools that get those insights to the people who can act on them. Our analyses reach the C-suite. Our models become user-facing features. We're working toward Axon's Moonshot: reduce fatal officer-involved shootings by 50% in the next decade.

The head of product was a Staff Engineer. Our TPM ran a 60-person engineering organization. Both product managers have quantitative degrees — applied mathematics and engineering. Our program manager for TREND is a former state police lieutenant with over 30 years of experience in law enforcement. Our designer is part of the team, not separated from it. We built this team to cover the full space — engineering, data, product, and domain — and this hire is the next deliberate addition.

This is the opposite of a silo — and it comes with a tradeoff: you won't always have another SWE in the room, so you'll need to be technically self-sufficient. What you get in return is a team with more depth of experience per person than most engineering environments you've worked in.

What You’ll Do

Location: This role is based out of one of our US-based offices (Seattle or Scottsdale) and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation.
Reports to: Director, TASER Data Science

• Build and ship data products: dashboards, metrics systems, and recommendation tools that drive real decisions
• Own production ML deployment — bring models from research to reliable production systems with monitoring, versioning, and operational rigor
• Build and own data pipelines from TASER device telemetry through to analytics surfaces used by agencies and internal stakeholders
• Set technical direction for the team's engineering practices — the data scientists here write code and want to do it better; you'll be the senior engineering voice they've been missing
• Work across the full stack — device-side data ingestion through user-facing analytics — and move between projects to build breadth
• Use AI tools as a core part of your development workflow, not a novelty

What You Bring

Must-haves:

• You write production code at a high standard — strongly typed, comprehensively tested, designed for the people who will maintain it after you. We write Python like software engineers, not data scientists.
• You've deployed and operated ML systems in production: model serving, monitoring, failure handling, and the operational rigor that keeps them running
• You identify the most important technical work and go after it — you've shaped technical roadmaps, influenced peers and organizational direction, and moved goals forward with or without explicit direction
• You define the problem as much as you solve it — you thrive in a team where requirements evolve as you learn, and you see that as a feature, not a bug
• You've worked with real-world messy data: device logs, behavioral data, event streams, or similar

Strong preferences:

• Advanced degree in a quantitative or analytical field — PhDs are very welcome, we already have three
• Intellectual background outside computer science is genuinely valued here: statistics, physics, engineering, biology, economics, linguistics, philosophy — it doesn't have to be a "hard science." We hire for intellectual diversity because it makes the work better.
• Hands-on experience with ML production tooling: model registry, serving infrastructure, pipeline orchestration, and model monitoring
• Experience with cloud data platforms in an ML context (Azure ML, Databricks, Snowflake) and batch or streaming pipeline architecture
• Experience with hardware-adjacent data: device telemetry, IoT event logs, or similar

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

As a Mechanical Engineer II on Axon’s New Ventures team, you will design, build, and iterate on mechanical systems that support early-stage exploration and small-batch hardware products. You’ll apply strong mechanical engineering fundamentals and practical design-for-manufacturability judgment to rapidly prototype, test, and learn — helping the team assess feasibility, production risk, and real-world behavior of new product concepts.

This role is ideal for an engineer who enjoys hands-on work, thrives in ambiguity, and knows how to balance prototype speed with manufacturable design choices when a concept may move toward small-batch production.

You will help ensure that promising concepts are not only compelling as prototypes, but also grounded in realistic mechanical design, assembly, supplier, and manufacturing considerations.

What You’ll Do

Location: This role may be based out of one of Axon’s hub offices in Scottsdale, AZ or Seattle, WA, and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays, unless there is an approved workplace accommodation.
Reports to: Senior Director of New Ventures
Direct Reports: None

You will:

• Independently design and develop mechanical components, assemblies, fixtures, mechanisms, and enclosures for exploratory prototypes and small-batch hardware products.
• Create CAD models, drawings, prototype files, and mechanical documentation that support both rapid iteration and clear handoff to fabrication or manufacturing partners.
• Select materials, manufacturing methods, finishes, fastening strategies, and assembly approaches that balance speed, cost, durability, manufacturability, and learning goals.
• Apply design-for-manufacturability and design-for-assembly principles early, especially for concepts that may transition from prototype to low-volume or small-batch production.
• Build, assemble, test, and troubleshoot physical prototypes using hands-on fabrication methods and external prototype vendors when appropriate.
• Collaborate with manufacturing, DFM, supply chain, electrical, software, industrial design, product, and applied research partners to identify production risks and practical design tradeoffs.
• Identify and resolve mechanical design challenges at the component, subsystem, and assembly level with minimal supervision.
• Support rapid Build-Measure-Learn cycles by prioritizing speed, learning, and clarity while avoiding design choices that create unnecessary manufacturing or assembly risk.
• Contribute mechanical engineering input to feasibility assessments, early risk identification, cost and manufacturability tradeoffs, and potential transition paths into New Ventures Edge or other product teams.
• Document design decisions, tolerance assumptions, material choices, supplier/vendor inputs, test results, prototype learnings, and open manufacturing risks to support team decision-making and future iterations.

What You Bring

You bring a blend of solid mechanical fundamentals, hands-on experience, and a collaborative mindset. You likely have:

• A Bachelor’s degree in Mechanical Engineering or a related field, or equivalent practical experience.
• 3+ years of relevant experience in mechanical engineering, product design, prototyping, hardware development, or low-volume manufacturing.
• Proficiency with CAD tools and experience creating parts, assemblies, drawings, tolerance-critical features, and prototype- or manufacturing-ready files.
• Hands-on experience building, assembling, testing, and iterating mechanical prototypes.
• Practical understanding of mechanical design fundamentals such as tolerances, material selection, fastening methods, mechanisms, structural considerations, thermal considerations, sealing, ruggedization, and assembly design.
• Experience applying design-for-manufacturability and design-for-assembly principles to real hardware, ideally including parts or assemblies that moved from prototype toward low-volume or production manufacturing.
• Familiarity with common manufacturing and prototyping processes such as 3D printing, CNC machining, sheet metal, casting, injection molding, elastomers, adhesives, coatings, off-the-shelf hardware, or vendor-built prototypes.
• Ability to evaluate tradeoffs between prototype speed, manufacturability, part cost, tooling cost, assembly complexity, reliability, and product performance.
• Comfort integrating mechanical designs with electronics, sensors, actuators, batteries, cameras, embedded systems, or other electromechanical components.
• Comfort working in ambiguous, early-stage environments with evolving requirements.
• A collaborative mindset aligned with Axon’s values and mission to Protect Life.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

As a Mechanical Engineer II on Axon’s New Ventures team, you will design, build, and iterate on mechanical systems that support early-stage exploration and small-batch hardware products. You’ll apply strong mechanical engineering fundamentals and practical design-for-manufacturability judgment to rapidly prototype, test, and learn — helping the team assess feasibility, production risk, and real-world behavior of new product concepts.

This role is ideal for an engineer who enjoys hands-on work, thrives in ambiguity, and knows how to balance prototype speed with manufacturable design choices when a concept may move toward small-batch production.

You will help ensure that promising concepts are not only compelling as prototypes, but also grounded in realistic mechanical design, assembly, supplier, and manufacturing considerations.

What You’ll Do

Location: This role may be based out of one of Axon’s hub offices in Scottsdale, AZ or Seattle, WA, and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays, unless there is an approved workplace accommodation.
Reports to: Senior Director of New Ventures
Direct Reports: None

You will:

• Independently design and develop mechanical components, assemblies, fixtures, mechanisms, and enclosures for exploratory prototypes and small-batch hardware products.
• Create CAD models, drawings, prototype files, and mechanical documentation that support both rapid iteration and clear handoff to fabrication or manufacturing partners.
• Select materials, manufacturing methods, finishes, fastening strategies, and assembly approaches that balance speed, cost, durability, manufacturability, and learning goals.
• Apply design-for-manufacturability and design-for-assembly principles early, especially for concepts that may transition from prototype to low-volume or small-batch production.
• Build, assemble, test, and troubleshoot physical prototypes using hands-on fabrication methods and external prototype vendors when appropriate.
• Collaborate with manufacturing, DFM, supply chain, electrical, software, industrial design, product, and applied research partners to identify production risks and practical design tradeoffs.
• Identify and resolve mechanical design challenges at the component, subsystem, and assembly level with minimal supervision.
• Support rapid Build-Measure-Learn cycles by prioritizing speed, learning, and clarity while avoiding design choices that create unnecessary manufacturing or assembly risk.
• Contribute mechanical engineering input to feasibility assessments, early risk identification, cost and manufacturability tradeoffs, and potential transition paths into New Ventures Edge or other product teams.
• Document design decisions, tolerance assumptions, material choices, supplier/vendor inputs, test results, prototype learnings, and open manufacturing risks to support team decision-making and future iterations.

What You Bring

You bring a blend of solid mechanical fundamentals, hands-on experience, and a collaborative mindset. You likely have:

• A Bachelor’s degree in Mechanical Engineering or a related field, or equivalent practical experience.
• 3+ years of relevant experience in mechanical engineering, product design, prototyping, hardware development, or low-volume manufacturing.
• Proficiency with CAD tools and experience creating parts, assemblies, drawings, tolerance-critical features, and prototype- or manufacturing-ready files.
• Hands-on experience building, assembling, testing, and iterating mechanical prototypes.
• Practical understanding of mechanical design fundamentals such as tolerances, material selection, fastening methods, mechanisms, structural considerations, thermal considerations, sealing, ruggedization, and assembly design.
• Experience applying design-for-manufacturability and design-for-assembly principles to real hardware, ideally including parts or assemblies that moved from prototype toward low-volume or production manufacturing.
• Familiarity with common manufacturing and prototyping processes such as 3D printing, CNC machining, sheet metal, casting, injection molding, elastomers, adhesives, coatings, off-the-shelf hardware, or vendor-built prototypes.
• Ability to evaluate tradeoffs between prototype speed, manufacturability, part cost, tooling cost, assembly complexity, reliability, and product performance.
• Comfort integrating mechanical designs with electronics, sensors, actuators, batteries, cameras, embedded systems, or other electromechanical components.
• Comfort working in ambiguous, early-stage environments with evolving requirements.
• A collaborative mindset aligned with Axon’s values and mission to Protect Life.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Who we are

About the role

More about Gatik

Founded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.

We have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy.  By choosing the middle mile – with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.

Visit us at Gatik for more company information and Careers at Gatik for more open roles.

Notable News

• Bloomberg: Autonomous Trucking Firm Gatik Inks Contracts Worth $600 Million
• Forbes: Hundreds’ Of Gatik Robot Delivery Trucks Headed For U.S. Roads
• Forbes:Gatik And Loblaw Announce Largest Commercial Deployment Of AV Trucks
• Forbes: Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs
• Tech Brew: Gatik AI exec unpacks the regulations that could shape the AV industry
• Business Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework
• Auto Futures: Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS
• Automotive News: Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning
• Forbes: Isuzu And Gatik Go All In To Scale Up Driverless Freight Services
• Bloomberg: Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes
• Reuters: Driverless vehicles on limited routes bump along despite US robotaxi scrutiny

Taking care of our team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**

As a Field Service Engineer – Early Career, you’ll take on a hands-on role supporting ASM’s advanced semiconductor equipment and helping our customers keep their fabs running at peak performance. You’ll build real-world expertise through structured training, mentorship, and on-the-job learning while working directly with technologies that power AI, 5G, cloud computing, and next‑generation devices. This is your chance to apply your engineering background, strengthen your technical capabilities, and join a team that’s shaping the future of semiconductor innovation.

In this role, based in North-Valley/Phoenix, AZ at our customer site, you’ll launch your engineering career at the center of cutting‑edge semiconductor manufacturing. It’s an ideal opportunity for early‑career engineers who want to put their education into practice in a high‑tech environment where every day brings something new to learn.

From your first day, you’ll receive training through hands‑on guidance from seasoned engineers onsite. You’ll work with vacuum systems, plasma, chemical delivery, robotics, sensors, advanced metrology, and complex hardware‑software interactions. Your contributions will have a direct impact on tool performance, system uptime, and customer success—playing a meaningful role in enabling leading‑edge logic technology nodes. This experience lays a strong foundation for rapid growth, technical mastery, and a variety of long‑term career paths within ASM.

Shifts available:

Mon-Fri- 8am-5pm (subjected to OT)

What You Will Be Working On 

• Support installation, maintenance, and repair of ASM semiconductor equipment at customer sites 
• Troubleshoot equipment and process issues with guidance from senior engineers 
• Deliver clear, timely, customer‑focused support with a strong safety mindset 
• Working in cleanroom environments while following strict safety and quality standards.
• Assist in identifying and contributing to continuous improvement efforts  
• Participate in customer escalations alongside experienced team members 

What We Are Looking For 

• Bachelor’s or master’s degree in Electromechanical Engineering, Electrical Engineering, Mechanical Engineering, or related field 
• Candidates who are hands-on and mechanically curious, energized by complex systems and real-world problem solving, Comfortable working in fast paced, hightech environments & motivated to build a long-term engineering career. 
• Internship, co‑op, senior design project, lab research, or hands‑on technical experience 
• Ability to read and interpret basic electronic and electromechanical schematics 
• Understanding of safety protocols and willingness to work in cleanroom environments 
• Strong problem‑solving mindset and eagerness to learn 
• Clear communication skills and a strong customer-service mindset 
• Ability to work independently and collaboratively 
• Willingness to travel domestically and internationally 
• Proficiency with Microsoft Office 

What Sets You Apart 

• Demonstrated commitment to safety, quality, and disciplined execution 
• Exposure to semiconductor processes, wafer fabs, robotics, vacuum systems, plasma, or gas handling 
• Experience writing technical documentation in school or project settings 
• Familiarity with customer‑facing or support roles (internships, tutoring, help desk, teamwork) 
• Interest in structured problem‑solving methods, statistical methods, data analysis. 
• Curiosity and learning orientation when working with advanced semiconductor technologies 
• Participation in engineering clubs, competitions, or technical student groups 

Why join ASM? 

2026 is the year to join ASM as a Field Service Engineer. Apply now! 

Job's Mission:

As a Software Quality Assurance Engineer at ASM, you will ensure the reliability and effectiveness of our software that drives cutting-edge semiconductor processing equipment. You’ll work on testing and qualifying software, streamlining QA processes to align with CI/CD development, and collaborating with talented global teams. Your contributions will directly impact the functionality and performance of advanced hardware in the semiconductor industry.

What you will be working on:

• Design, develop, test, deploy, maintain, document, and improve software test suites.
• Perform both manual and automated testing in simulation environments and on physical semiconductor manufacturing equipment.
• Execute and analyze the functionality of engineering designs compared to intended outcomes, providing valuable feedback.
• Automate, streamline, and maintain QA processes to integrate seamlessly with CI/CD development workflows.
• Develop and implement quality standards, methods, and procedures to enhance existing business processes.
• Work closely with Process Engineering teams to test systems, validate engineering designs, and identify quality improvements.
• Create and manage tests plans and test cases, ensuring thorough validation of software enhancements and defect fixes.
• Gain an understanding of ASM system operations, including mechanical, electrical, and software functionality.
• Document testing procedures and feedback to ensure quality and consistency across projects.

What we are looking for:

• Bachelor’s + 5 years of experience, Master's +3 years OR PhD + 2 years of experience. Degree in Computer Science, Computer Engineering, or a related field.
• Proficiency in programming languages such as Python, C++, or C#.
• Experience with system quality assurance or engineering for complex electromechanical equipment with integrated software controls.
• Strong written and verbal communication skills for interacting with senior leadership and stakeholders.
• Willingness to travel up to 10% of the time.

What sets you apart

• Familiarity with tools like Jira, Confluence, Git, Test Complete, or TestRail.
• Experience in software configuration management or versioning in a software development environment.
• Knowledge of DevOps and CI/CD pipeline setup.

Senior Engineer I, Software Engineering - Factory Automation 

As part of ASM’s Software Engineering team, you’ll develop advanced control software that drives the most sophisticated semiconductor equipment in the world. Your work will directly impact robotics, gas flow systems, and temperature control hardware—delivering real-time results in chip manufacturing. Based in Phoenix, you’ll collaborate globally and help shape the future of semiconductor automation and factory integration.

What you will be working on:

• Design and develop factory automation features on the equipment side, including:
  • Remote command execution
  • Host-driven FOUP handling and workflow integration
  • Recipe management from host systems
  • Factory Automation (FA) ID management
• Build and enhance supervisor-layer software infrastructure, working closely with GUI and device control teams
• Troubleshoot and resolve issues related to factory automation and system integration, both during development and in production environments
• Collaborate with customer station controller teams to ensure seamless host-to-equipment communication
• Support feature validation and testing (e.g., DLab) and participate in on-tool debugging and issue resolution when needed

What we are looking for:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (Master’s preferred)
• Strong programming experience in C#
• 5+ years of professional software development experience
• Experience in the semiconductor or manufacturing automation industry
• Hands-on experience with factory automation systems and equipment integration
• Familiarity with industry standards such as:
  • SECS/GEM
  • GEM300
  • EDA / Interface A
• Experience working with Automated Material Handling Systems (AMHS)
• Experience with modern communication frameworks such as gRPC

What sets you apart

• 10+ years in software development and architecture
• Experience with:
• Strong problem-solving skills in complex, distributed systems

• Experience working in cross-functional and customer-facing environments

• Experience with performance profiling and memory optimization
• Exposure to Agile/Scrum methodologies

IT Infrastructure Engineer

Reports to: IT Infrastructure Engineering Senior Manager

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of companies in the commercial HVAC industry.  Founded in 2019, we believe merit has everything to do with standards and that nothing is beyond or beneath us.  We base those standards around a set of values that we hold tightly to, ensuring we are building the right thing, at the right time, with the right people.  We know that business is earned – never given – and that’s why we’re serious about what we do.  Working together, we’ll co-create lasting growth by defining big visions and hammering down little details.  Our resources streamline business processes and provide access to a network of teams with extensive industry experience.

The Opportunity

We are seeking a highly skilled and motivated IT Infrastructure Engineer to oversee the company's IT infrastructure, ensuring its stability and efficiency while engineering effective solutions.  This role combines hands‑on execution with engaging external technology partners, as needed, to help implement and embed our IT standards within a portfolio company.  The IT Infrastructure Engineer is also responsible for supporting gap assessments by identifying where a portfolio company does not meet a given standard and helping to address and close those gaps.  Additional responsibilities include building projects such as implementing audio visual solutions for conference rooms and other workspaces, meeting building security requirements including access control and camera systems, addressing low‑voltage needs, and installing network equipment, printers, and other technology equipment as required.  They possess excellent interpersonal and communication skills, both oral and written, and can articulate ideas to both technical and non-technical audiences. 

Responsibilities

• Engineer and maintain IT systems and infrastructure.
• Create and maintain IT infrastructure roadmaps.
• Research and evaluate new infrastructure technologies and services, performing PoCs and pilots where appropriate.
• Collaborate with DevOps, Service Delivery, and Cyber Security teams to design infrastructure that meets performance, reliability, and security requirements.
• Deliver internal training or knowledge sharing sessions on infrastructure tools and processes.
• Provide infrastructure impact assessments for proposed changes and new applications.
• Provide technical input on RFPs and vendor selection related to infrastructure services and solutions.
• Maintain awareness of emerging infrastructure trends and recommend adoption where beneficial.
• Participate in governance forums or CABs as needed to represent infrastructure interests and risks.
• Act as a subject matter expert for infrastructure topics to IT leadership and business stakeholders, advising on feasibility and risk.
• Assess, plan, and execute the transition of network infrastructure to align with company standards. This includes hardware, software, and network configuration.
• Work closely with internal and external stakeholders, including IT teams, vendors, and new company representatives, to ensure successful project execution.
• Identify and mitigate potential risks and issues related to the onboarding and transition process.
• Create and maintain comprehensive documentation for all projects, including project plans, network diagrams, system documentation, architecture diagrams, transition procedures, and standard operating procedures.
• Perform Layer 2 and Layer 3 network troubleshooting and optimization to ensure seamless communication across devices and applications.
• Coordinate with ISPs to address connectivity issues and oversee circuit upgrades or installations.
• Train end users in the use of equipment and software.
• Perform system administration for various enterprise tools and platforms.

Qualifications

• Minimum 5 years of experience in an IT services support role.
• Associate’s degree preferred.
• In-depth knowledge of network infrastructure, including routers, switches, firewalls, and wireless networks.
• Strong PowerShell experience preferred.
• Strong Office 365 administration experience preferred.
• Strong Azure and Windows Server experience.
• Strong knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.
• Strong knowledge of MS Active Directory infrastructure.
• Familiarity with IP Telephony and cell phone technology.
• iOS experience preferred.
• Excellent analytic and problem-solving skills.
• Capable of working independently with minimal supervision.

Additional Information

This position requires travel to Meriton locations and customer sites across the U.S.

This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer. 

Senior Engineer I, Software Engineering

As part of ASM’s Software Engineering team, you’ll develop advanced control software that drives the most sophisticated semiconductor equipment in the world. Your work will directly impact robotics, gas flow systems, and temperature control hardware—delivering real-time results in chip manufacturing. Based in Phoenix, you’ll collaborate globally and help shape the future of semiconductor automation and factory integration.

Responsibilities:

• Design, develop, test, deploy, and maintain software for semiconductor manufacturing equipment
• Build software for Windows and real-time operating systems
• Troubleshoot and resolve issues in real-time control systems
• Triage mechanical, electrical, and software bugs
• Lead escalation calls with field engineers and global customers
• Collaborate with QA and Support teams to manage regression testing
• Author and review system specifications, software designs, and test plans
• Investigate internal and external problem reports and propose solutions
• Evaluate and recommend software engineering tools
• Participate in system design and scheduling efforts
• Integrate and support factory automation protocols such as SECS/GEM
• Work closely with automation teams to ensure seamless equipment-factory communication

Requirements:

• BS Degree in Computer Science or related field. MS preferred.
• Strong software development skills in C#
• 5+ years’ experience as a generalist or mid-stack software developer
• Experience in the semiconductor industry
• Hands-on experience with factory automation systems
• Familiarity with SECS/GEM, GEM300, EDA/Interface A protocols
• Experience with AMHS (Automated Material Handling Systems)

What sets you apart

• 10+ years in software development and architecture
• Experience with:
  • Machine control software (especially for semiconductor equipment)
  • Windows and real-time operating systems
  • Multi-threaded and real-time applications
  • GUI development and device drivers
  • Networking, data communications, and EtherCAT
  • Dynamic scheduling algorithms with deadlock avoidance

Senior Engineer I, Software Engineering - Factory Automation 

As part of ASM’s Software Engineering team, you’ll develop advanced control software that drives the most sophisticated semiconductor equipment in the world. Your work will directly impact robotics, gas flow systems, and temperature control hardware—delivering real-time results in chip manufacturing. Based in Phoenix, you’ll collaborate globally and help shape the future of semiconductor automation and factory integration.

Responsibilities:

• Design, develop, test, deploy, and maintain software for semiconductor manufacturing equipment
• Build software for Windows and real-time operating systems
• Troubleshoot and resolve issues in real-time control systems
• Triage mechanical, electrical, and software bugs
• Lead escalation calls with field engineers and global customers
• Collaborate with QA and Support teams to manage regression testing
• Author and review system specifications, software designs, and test plans
• Investigate internal and external problem reports and propose solutions
• Evaluate and recommend software engineering tools
• Participate in system design and scheduling efforts
• Integrate and support factory automation protocols such as SECS/GEM
• Work closely with automation teams to ensure seamless equipment-factory communication

Requirements:

• BS Degree in Computer Science or related field. MS preferred.
• Strong software development skills in C#
• 5+ years’ experience as a generalist or mid-stack software developer
• Experience in the semiconductor industry
• Hands-on experience with factory automation systems
• Familiarity with SECS/GEM, GEM300, EDA/Interface A protocols
• Experience with AMHS (Automated Material Handling Systems)

What sets you apart

• 10+ years in software development and architecture
• Experience with:
  • Machine control software (especially for semiconductor equipment)
  • Windows and real-time operating systems
  • Multi-threaded and real-time applications
  • GUI development and device drivers
  • Networking, data communications, and EtherCAT
  • Dynamic scheduling algorithms with deadlock avoidance

We are seeking an R&D Metrology Engineer to join our dynamic materials development labs. The ideal candidate will be self-motivated, hands-on, and a resourceful problem solver with a strong understanding of materials characterization equipment and methods. In this role, you will work closely with ALD and Epi process engineers to develop and optimize next-generation materials for advanced node semiconductor processing.

This position requires working the early morning shift (1^st shift), including weekend coverage, to ensure optimal utilization and uptime of metrology equipment in a fast-paced R&D environment

Key Responsibilities

• Apply advanced metrology techniques to support the company’s materials and process development roadmap.
• Troubleshoot metrology equipment issues and collaborate with vendors to resolve hardware/software malfunctions.
• Partner with process engineers to select appropriate characterization methods and assist in data interpretation.
• Acquire and analyze metrology data; summarize findings for engineering and management review.
• Maintain tool uptime by partnering with vendors and supporting lab operations during off-hours.
• Train engineers on metrology tools, develop SOPs, and create recovery procedures for tool-down scenarios.
• Monitor uptime data; contribute to tool efficiency and continuous improvement initiatives.
• Develop metrology recipes and applications to streamline operations and solve technical challenges.
• Provide on-call support and ensure smooth lab operations during night and weekend shifts.
• Maintain LEAN 6S standards and contribute to a clean, organized lab environment.
• Stay current with industry trends by attending conferences, seminars, and workshops.

Required Qualifications

• Ph.D. in Materials Science and Engineering (preferred), or other engineering fields, Chemistry, Physics, Engineering, or related field.
• Hands-on experience with TEM, STEM, EDS, EELS, SEM, and FIB.
• Familiarity with techniques such as XRR, XRD, XRF, TXRF, FTIR, SPV, four-point probe, Hall effect, and defect inspection tools.
• Solid understanding of semiconductor processing and device fabrication.
• Proficiency in MS Office and JMP; strong data analysis and reporting skills.
• Excellent communication skills and ability to work independently and collaboratively.
• Availability for night and weekend support as needed.

Preferred Qualifications

• Experience developing metrology recipes and turnkey solutions.
• Background in lab operations and equipment maintenance.
• Programming experience, particularly in scripting or automation for data acquisition, data analysis, and tool control.

Job Description

As an Instrumentation and Controls Project Engineer you will be joining a growing team of other Electrical and Control System Engineers, Control System Integration Engineers, and Technicians. This position will be designing instrumentation and control systems for Data Centers. Projects range from high level conceptual designs, detailed site designs and retrofits, factory witness testing of equipment, and construction administration and verification. This role will communicate and coordinate with other engineering disciplines, teams, subconsultants, clients, vendors, and contractors to learn, implement, and verify Data Center Building Management Systems are designed and constructed properly. You will be responsible for managing your tasks including the Building Management System (BMS) design, specifications, and drawings. This position may require occasional travel to project sites for meetings, information collection, and construction administration.

Additional duties will include:

• Selection and specification of process instrumentation.
• Selection and specification of Programmable Logic Controllers (PLCs) and Human Machine Interface (HMI) equipment.
• Selection and specification of networking components and media including copper, fiber, and wireless hardware.
• Development of control system (BMS) sequences of operations.
• Submittal review and field inspections.
• Task Management

Engineer, Software Support

At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware.  

As a Software Support Engineer, you will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. 

Responsibilities:

• Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions. 
• Troubleshoot and resolve software issues, including embedded software for control systems.  Able to triage mechanical, electrical, and software bugs. 
• Responsible for managing escalation calls with field support engineers 
• Create bug reports for the developer to use when fixing the bug. 
• Work with QA to add replicated bugs to the regression. 
• Travel to customer sites to support installations, training, and troubleshooting of ASM products. 
• Talking to the account team and GPS group (not directly with the customer) when investigating reported issues. 
• The team will handle all issues until they are ready to send to the developer.  

Minimum Qualifications 

• BS+ 4 years experience or MS+ in Computer Science, Computer Engineering, or a related field. 
• Ability to read code and diagnose issues.  
• Software development or test (QA) experience. 
• Ability to travel 10-25% domestic and international.

Preferred Qualifications 

• Preferred expertise in C/C++, C#, Python, Gitlab/Github.
• Experience with semiconductor equipment preferred 
• Experience working with two or more of the following is preferred: software for machine control, Semiconductor Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software 

Senior Engineer, Software Support

At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware.  

As a Senior Software Support Engineer, you will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. 

Responsibilities:

• Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions. 
• Troubleshoot and resolve software issues, including embedded software for control systems.  Able to triage mechanical, electrical, and software bugs. 
• Responsible for managing escalation calls with field support engineers 
• Create bug reports for the developer to use when fixing the bug. 
• Work with QA to add replicated bugs to the regression. 
• Travel to customer sites to support installations, training, and troubleshooting of ASM products. 
• Talking to the account team and GPS group (not directly with the customer) when investigating reported issues. 
• The team will handle all issues until they are ready to send to the developer.  

Minimum Qualifications 

• BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field. 
• Ability to read code and diagnose issues.  
• Software development or test (QA) experience. 
• Ability to travel 10-25% domestic and international.

Preferred Qualifications 

• Preferred expertise in C/C++, C#, Python, Gitlab/Github.
• Experience with semiconductor equipment preferred 
• Experience working with two or more of the following is preferred: software for machine control, Semiconductor Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software 

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Department: Enterprise Infrastructure

Within Operations, the Enterprise Infrastructure team owns the internal technology ecosystem that supports Gemini's offices and employees. The team operates as a unified engineering and service organization, combining front-line support excellence with DevOps-driven platform engineering under a single mandate.

Our enterprise technology strategy fuels business growth through an engineering-first approach by delivering a modern, secure, and scalable foundation for seamless collaboration, efficient operations, and future-ready innovation. By emphasizing operational excellence, continuous improvement of existing systems, and strategic automation – including Infrastructure as Code, GitOps workflows, and AI-augmented operations – we position IT as an engineering discipline whose impact extends across the department and the broader organization.

The Role: Staff Enterprise Infrastructure Engineer

As a Staff Enterprise Infrastructure Engineer, you will serve as a technical leader and force multiplier across the full breadth of Enterprise Infrastructure – from end-user support excellence to backend platform engineering and automation.

You will apply DevOps methodologies to drive the design, implementation, and continuous improvement of the systems that underpin Gemini's global workforce. This includes owning strategies and execution for endpoint management, user identity and access lifecycle, internal tooling, Infrastructure as Code, CI/CD pipelines, and AI-augmented operational workflows. You will define and track key metrics, communicate trends and capacity insights to leadership, and make strategic decisions about tooling adoption, vendor relationships, and architectural direction with an awareness of how these decisions impact teams and stakeholders beyond Enterprise Infrastructure.

A core expectation of this role is that you approach problems with an eye toward scalability and sustainability, building systems that reduce manual toil, improve reliability, and position the team for rapid growth. You are expected to critically evaluate existing systems and processes, challenging assumptions, identifying inefficiencies, and driving improvements to legacy workflows with the same rigor applied to new builds. You will act as a mentor and escalation point for others, fostering a culture of engineering rigor within support operations and a culture of user empathy within engineering work.

The ideal candidate has deep experience across both operational support and DevOps-driven infrastructure, thrives in ambiguity, and is energized by the challenge of consolidating legacy tooling into modern, automated, GitOps-driven workflows. They bring a pragmatic approach to adopting emerging capabilities – including agentic AI – and are motivated by building solutions that scale beyond their immediate team to benefit the broader organization.

This role is required to be in person 5 days per week at our Tempe, AZ office.

Responsibilities:

• Office & Endpoint Operations

  • Manage hardware inventory, secure storage, and physical IT infrastructure across global office locations.
  • Administer and support endpoint fleets including provisioning, patch management, and peripheral troubleshooting.
  • Support office A/V systems, network connectivity, and conference room technology.

• Service Operations & Delivery

  • Resolve service and incident requests with quality, speed, and thorough documentation.
  • Manage user identity and access lifecycle – including SSO, SCIM, MFA, and security key administration.
  • Maintain and improve SaaS platform configurations, vendor relationships, and internal support workflows.
  • Track operational metrics, surface trends, and communicate capacity insights to leadership.

• Platform Engineering & Automation

  • Build and maintain infrastructure using IaC, configuration management, and GitOps-driven deployment workflows.
  • Develop internal tools and integrations that automate fleet operations, user lifecycle management, and cross-service orchestrations
  • Design and operate CI/CD pipelines for infrastructure changes, tooling, and endpoint configurations.
  • Lead endpoint management platform migrations, including policy authoring, GitOps-managed profiles, and fleet-wide telemetry.
  • Design and implement agentic AI workflows to augment IT operations, applying context engineering principles to enable reliable, bounded automation and validations.

Minimum Qualifications:

• 8+ years of progressive experience in enterprise IT, infrastructure engineering, or a DevOps-focused support capacity.
• Strong proficiency with macOS fleet management at scale using MDM platforms.
• Hands-on experience with Infrastructure as Code and configuration management tooling.
• Proficiency in at least two of the following languages: Go, Python, Swift – with demonstrated ability to build production-grade internal tooling and API integrations.
• Deep experience with identity and access management platforms (Okta, Google Workspace, Active Directory), including SSO, SCIM, Device Assurance Policies, MFA, and user lifecycle automation.
• Working knowledge of CI/CD pipelines (GitHub Actions or equivalent) and Git-based development workflows.
• Solid understanding of networking fundamentals.
• Experience with AWS cloud services in a production or internal-tooling context.
• Proven ability to communicate complex technical concepts to both technical and non-technical audiences, including leadership.
• Experience mentoring junior engineers and contributing to team culture, hiring, and process improvement.

Preferred Qualifications:

• Experience in fintech, crypto, or regulated financial services environments.
• Experience with FleetDM and osquery for endpoint telemetry, compliance, and GitOps-managed device configuration.
• Experience designing agentic AI harnesses and workflows or applying context engineering techniques to augment operational processes (e.g., Claude Code, OpenCode, LLM-driven automation).
• Proficiency in Go, Python, and/or Swift for internal tooling development.
• Hands-on experience deploying reliable tools via Containerization and Orchestration (Docker, Kubernetes/EKS).
• Experience managing 1,000+ user accounts across a globally distributed workforce.
• Working knowledge of the Apple MDM protocol and open-source macOS tooling (Munki, AutoPkg, SaltStack, etc.).
• Experience with A/V systems administration (Crestron, Logitech, Chromebox for Meetings).
• SaaS Administration experience (Anthropic, Atlassian, Google Workspace, Linear, Okta, & more), service management workflows, and SLA reporting.

• Competitive starting pay
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AA1

Role overview

As a Senior Process Engineer at ASM, you will work with semiconductor processing and analytical equipment to research, develop and optimize processes focused on oxidation, annealing, curing, Atomic Layer Deposition (ALD, PEALD), Epitaxy or PECVD for logic, memory, analog, power, and MEMS applications. You will design and conduct complex experiments, measurements and perform the interpretation of complex experimental output. While you deliver creative and inventive solutions, technical publications, and generation of Intellectual Property (IP) are an essential function of this position. 

Note: This role is intended for candidates who are graduating in Spring 2026 or have graduated within the past two years and have 0–2 years of professional work experience.

Responsibilities 

• Creative problem solver with experience in developing new films for emerging applications and experience in chemistry/materials characterization.
• Works with semiconductor processing equipment to research, develop and optimize unit processes focused on the deposition of metal and dielectric films via ALD, PEALD, Epitaxy, and/or PECVD.
• Bringing innovative ideas, staying abreast of state-of-the-art processing applications in the semiconductor industry to be effective.
• Process consulting and accountability including technical papers on advanced process applications and Intellectual Property creation.
• Participates in and drives technical problem-solving sessions using the related scientific method and industry tools, such as Ishikawa diagrams.
• Designs and conducts experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using Design of Experiments (DOE) and Response Surface Methodology (RSM).
• Troubleshoots equipment problems and is personally and actively engaged in problem via “hands-on” modalities.
• Works with customers and central marketing to understand and define requirements to successfully execute and document customer demonstrations.
• Develops methods and techniques for integrating metal and/or oxide films into existing and future device technologies.
• Ensures successful product transfer to customer base by performing demonstrations, training field service personnel, traveling to support remote sites (up to 10% travel required), and drafting documentation regarding process development, tool operation and maintenance.
• Produces technical papers on process, equipment, and device integration improvement strategies and presents to professional audience.
• You may be assigned supervisory duties over supporting process engineering technicians and aides. These supervisory duties could include direct input into employees’ performance evaluations, discipline, and discharge.

Minimum Qualifications

• We are looking for candidates who have graduated within the last 0-2 years or will graduate in Spring or Fall 2025 and are eager to begin or advance their career.
• Master’s or PhD degree in Chemical Engineering, Materials Science, Electrical Engineering, or Physics.
• 0-7+ years of combined education, research, and work experience with:
• Cure, oxidation, ALD, CVD, Epitaxy, PECVD and/or other thin film deposition.
• Materials characterization techniques such as XPS, SIMS, RBS, AFM, XRR, XRD, TEM, SEM and ellipsometry.
• Knowledge of electrical characterization techniques for CMOS devices.
• Application of dielectric and/or metal films for logic and memory structures.
• Training in CFD (computational fluid dynamics), either theoretical or practical is preferred.
• Knowledge of electrical characterization techniques for CMOS devices is preferred.
• Graduating in Fall 2025 or graduated within the past two years.
• 0–2 years of professional work experience.

Preferred Qualifications

• Ability to independently manage complex process development projects, including personnel, project schedules, experimental thrusts, hardware procurement and budgetary oversight.
• Ability to be a process consultant to internal and external customers.
• An authority on interplay between hardware design (e.g., chemical reactor design) and operation and process outputs
• Understanding of requirements for integration of metals as work function materials and barrier layers in FEOL and BEOL process flows
• Demonstrated ability to develop and completely characterize deposition processes using first principles and experimental design techniques (e.g., DOE, RSM).
• Experience with the theory, practice, and interpretation of materials characterization techniques such as XPS, SIMS, RBS, AFM, XRD, HRTEM, FESEM, Auger, Raman and ellipsometry.
• Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs in direct and concise manner.

Your Impact

The Technical Support Engineer provides  2nd & 3rd level support to Dedrone by Axon customers and partners worldwide. With your ability to research, diagnose, troubleshoot, and resolve issues, and with your excellent communication skills, you will continually innovate to ensure Dedrone by Axon is offering the best level of service to the customer’s satisfaction. This is a customer focused, technical, hardware and software-related support position with responsibilities for meeting or exceeding performance and quality goals.

What You’ll Do 
Location: Sterling, VA or Mesa, AZ offices - 4 days in-office required
Reports to: Manager, Technical Support – Dedrone by Axon

• Develop a complete understanding of the Airspace Security Solutions by Dedrone by Axon
• Provide 2^nd and 3^rd level support for the Dedrone by Axon Product Family to field engineers and customers
• Research and identify solutions to resolve software and hardware issues
• Diagnosing and troubleshoot technical issues, including account setup and network configuration
• Take ownership of customer issues reported and seeing problems through to resolution
• Track internal and external requests and technical issues to resolution, within agreed time limits
• Update, maintain and monitor our customer systems as a full service
• Ensure all requests and issues are properly logged
• Prioritize and manage several open issues at one time
• Document technical knowledge in form of notes and manuals
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Work with engineering and development teams to perform root cause analysis
• Take part in On-call Support and weekend coverage

What You Bring

• Bachelor’s degree in computer science or a related field, or 7+ years relevant work experience preferred
• Previous practical work experience in the field of customer support
• Excellent troubleshooting skills at all levels to be able to identify and quickly resolve issues
• Strong knowledge of routing/switching
• Very good knowledge in networks and Linux
• Strong sense of ownership and urgency
• Ability to work well in a team and enjoy knowledge sharing
• Excellent communication skills with the ability to provide advice to non-technically aware customers
• Willing and able to travel
• Good knowledge about consumer UAV protocols and standards
• Basic knowledge and understanding of RF technology
• Basic understanding of cloud computing solutions
• Drone pilot license in future
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.
• US Citizenship is required with the ability to obtain US Government security clearance
• Fluent English & Spanish

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Supervisor Engineer (team lead), Software Support

At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware.  

As a Supervisor Engineer, Software Support, you will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. 

Responsibilities:

• Oversee the day-to-day operations of the support team, including task assignment, workload distribution, and monitoring punctuality and backlog management.
• Act as the final point of contact for complex or high-priority customer escalations, ensuring timely and effective resolution.
• Provide coaching and professional development for staff, identifying training needs and creating individualized development plans.
• Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions. 
• Guide your team members to create bug reports for the developer to use when fixing the bug. 
• Travel to customer sites to support installations, training, and troubleshooting of ASM products. 
• Talking to the account team and GPS group (not directly with the customer) when investigating reported issues. 

Minimum Qualifications 

• BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field. 
• Proven ability to motivate, inspire, and foster a collaborative team culture.
• Strong troubleshooting skills in hardware and software, with familiarity data structure, networking, algorithm and modern operating systems (Windows).
• Software development or test (QA) experience. 
• Ability to travel 10-25% domestic and international.

Preferred Qualifications 

• Preferred expertise in C++, C#, Python, Gitlab\Github.  
• Experience with semiconductor equipment preferred 
• Experience working with two or more of the following is preferred: software for machine control, Semiconductor Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software 

About the Role:

As the Sales/ Project Engineer for Ziplines Ground Systems and Site Infrastructure, you’ll spearhead the deployment success of Ziplines Offsite Charging sites, the game changing autonomous loading Zipping Point, and other site infrastructure. You’ll be handling all deployment topics, finding innovative solutions that work for partner sites, executing solutions to problems and roadblocks, and driving feedback and product changes to simplify and accelerate the rollout of Ziplines delivery infrastructure. This is a role well suited to technical engineers with great customer engagement skills - you’ll be crafting and designing solutions for new customers by listening to their feedback and needs, providing Zipline's fundamental perspectives and learnings and bringing all stakeholders along for the journey. As part of this you’ll engage in pre-contract discussions as the key technical stakeholder, the lead and manage those projects once signed from initial site evaluation through to construction and initial operation working across internal and external building and infrastructure teams, permitting and AHJ’s, installation teams and contractors, technical operations teams, and internal engineering and product teams.  You’ll work closely with the broader Engineering teams, Deployment and Construction team, Real Estate and Government Affairs,  Community Engagement and Legal teams teams to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

WHAT YOU’LL DO

• Work with customer teams and internal customer success teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure, including creating site layouts and related technical documents. Engage with partners’ internal teams to ensure alignment on expectations and timelines.
• Understand our internal and external customer’s business and needs and work with our internal engineering and business teams to refine and roadmap necessary product changes to ensure the successful deployment of the Ground Systems infrastructure. Maintain the high level customer specs and cut-sheets for the Zipline Systems. 
• Develop and lead pre-construction strategies to streamline entitlements and permits for Ziplines Ground System and Site Infrastructure projects. 
• Build and maintain strong relationships with Customer teams and technical staff, City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. Collaborate closely with jurisdictions, land use counsel, Real estate team, and our Legal team to create pathways for deployments in evolving customer and regulatory landscapes.Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Understand and mitigate the preconstruction, construction, operational and sustaining  risks associated with each project. 
• Manage many parallel small construction projects, site infrastructure installments, construction contractors, and additional real estate development projects.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. Evaluate all options and a lean budget, select best vendors to ensure reliable and quality services and products. Source and develop relationships with outside organizations (local jurisdiction, utilities, contractors, OEM and material suppliers etc).
• Develop and implement solutions to problems/projects/applications and associated systems from 0-1-100  across parallel projects and initiatives. 

WHAT YOU’LL BRING

• Bachelor’s degree in Engineering, Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 4+  years of experience in a relevant field - technical sales of hardware products at scale, technical product management, real estate development or construction. Experience with technical sales and solution design of contractor installed equipment, and experience in the light commercial construction industry  is strongly preferred. 
• Proven ability to manage entitlements and permits for infrastructure projects in collaboration with internal and customers’ Real Estate and Construction teams. Familiarity with working alongside Authorities Having Jurisdiction (AHJs) to navigate permitting and inspection processes.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities. Fluency in communicating ideas clearly, whether through quick sketches, sharp technical writing, or strategic presentations tailored to your audience.
• Experience working with External design teams (Architectural, Structural, Civil,Electrical MEPs) on commercial or industrial development  / construction projects. 
• Experience with CAD tools to develop site layouts, indicative construction designs and other technical drawings. 
• Based in the METRO region, with the flexibility to travel up to 20% domestically and internationally to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

As a Senior Software Engineer at ASM, you’ll sit at the intersection of cutting-edge software, complex hardware, and real-world customer impact. You’ll be a technical leader who solves the toughest software challenges in semiconductor manufacturing—driving system reliability, safety, and performance for our global customers. In this role, you won’t just fix issues—you’ll lead investigations, influence architecture, and deliver long-term, systemic improvements that power advanced semiconductor technology worldwide.

What You’ll Be Working On

• Lead deep technical investigations into software-related safety interlocks, validating corrective and preventive actions.
• Analyze and optimize multiple interacting subsystems, gaining end-to-end understanding of full platform workflows.
• Drive root cause and corrective action (RCCA) using packet captures, log correlation, and system-level analysis.
• Design and evaluate subsystem architectures, including multi-threading and scheduler interactions.
• Develop, test, deploy, maintain, and continuously improve software for advanced semiconductor manufacturing equipment.
• Troubleshoot complex software issues, including real-time control systems.
• Act as a technical escalation point—supporting field engineers and customers globally.
  Partner with QA and Support to reproduce field issues and strengthen regression coverage.
• Author and review system specifications, software designs, and test plans.
• Investigate internal and external technical inquiries, delivering clear analysis and actionable solutions.
• Evaluate and influence software engineering tools and system design decisions.
• Plan and coordinate rapid software fixes and deployments in high-impact environments.
• Present technical insights, progress, and outcomes in customer QBRs, including findings from complex DOE analyses.

What We’re Looking For

• Bachelor’s degree in Computer Science (or related field) with 7+ years of industry experience, or Master’s degree with 4+ years, or PhD with 3+ years of relevant experience
• Strong software development expertise in C++ and/or C#
• Solid understanding of multi-threaded applications
• Experience working with software documentation, specifications, and APIs
• Good knowledge of software memory architecture and debugging

What Sets You Apart

• Advanced degree (Master’s or PhD) and experience in software architecture and machine control systems, ideally within semiconductor equipment
• Hands-on experience with GUIs, device drivers, and interrupt-driven software
• Knowledge of data communications, networking, and EtherCAT
• Understanding of dynamic scheduling algorithms and deadlock avoidance
• Proficiency with development tools such as debuggers, application builders, and configuration management systems
• Ability to triage and diagnose mechanical, electrical, and software issues holistically
• Strong analytical skills, including designing and interpreting complex DOEs using multivariate methods or PCA

As a Principal Engineer, Global Product Management at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires being innovative, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.

This position is responsible for product management & technical marketing activities within the Product Management group. Every day is different, working with different customers and different products. This role is for someone who enjoys and is intellectually curious about the whole process and being part of it. You get to work external global customers that have many different needs and you will be part of the solution.  

Key Responsibilities:

• Product Life Cycle – Drive the product life cycle from concept to high volume manufacturing to obsolescence
• Roadmaps – Maintain product roadmap for a portfolio of products, periodically update roadmap through discussions with customers and internal experts, align product priorities and resources to roadmap
• Customer Engagement – Support Technical Meeting with customers, create and manage customer presentations, detailed market and competitive analysis
• MRS – Own the market requirement spec documents and ensure product development priorities align with MRS and customer needs
• Strategic Marketing – Prepare market strategies for executive R&D expenditure requests, develop roadmap and product strategy presentations for executives within ASM
• Financial – Work with finance department on NPV and IRR for products, maintain cost of ownership models
• Business Planning and Market Analysis – Attend company operation/planning meeting, create Business plan/Operation review materials, create business forecast based on market information, support budget planning, competitive analysis
• Drive teams internally to meet set products profit gross margins
• New Product Introductions – Detailed market analysis for inflections, development of business plans, internal executive alignment, positioning of products
• Support technical activities – Work with product development teams on specifications and data collection requirements, manage customer demo requests, prioritization of product development activities
• Supplier Engagement – Develop key capabilities for new products through collaboration with suppliers
• Product Promotion – Create promotional materials for conferences and launches, Sales and product support training, Introductions to Customer

Requirements:

• 10+ years of semiconductor / capital equipment industry experience, of which a significant portion has been in technical marketing and / or product management roles
• Masters or PhD in Material Science, Electrical/Chemical/Mechanical Engineering or equivalent
• Process, hardware, or device experience in semiconductors or capital equipment
• ALD or CVD experience is a plus
• High level of proficiency or deep understanding of capital equipment systems in semiconductor or similar industry
• Direct customer engagement or supplier management
• Ability to work with multiple internal disciplines on portfolio of products
• Understanding of product life cycle and technical marketing
• Ability to travel globally

Job Description

The Director, Site Reliability Engineering plays a critical role in ensuring the continuous and reliable operation of SmartRent services at the property level. This role drives system reliability, oversees property health, and partners closely with Engineering and Support teams to develop scalable processes and observability tools that sustain operational performance and deliver consistent client value.

Responsibilities

• Own property-level system reliability outcomes, including oversight of device-only networks and overall property health performance. 
• Drive adoption and effective utilization of SmartRent tools and services across properties through monitoring, insights, and continuous improvement efforts.
• Establish proactive detection and response frameworks to identify localized system issues and lead coordinated cross-functional resolution efforts. 
• Provide leadership oversight of property transfers and escalated issues, ensuring consistent resolution standards and service continuity. 
• Partner with Engineering leadership to design and implement observability tools and processes that enable scalable monitoring of system health and events.
• Define, document, and enforce standardized operational processes to ensure consistency, accountability, and cross-functional alignment. 
• Collaborate with Support leadership to develop dashboards and reporting capabilities that deliver actionable insights into property engagement, activity, and performance trends. 
• Lead the strategic oversight of IoT support operations, including installation support workflows and escalation management frameworks. 
• Oversee validation and controlled deployment of IoT firmware updates across hubs and connected devices to ensure reliability and minimize operational risk.
• Establish and maintain data integrity standards at the property level while contributing domain expertise to enterprise knowledge resources and training materials.

Required Qualifications

• Demonstrated experience in network operations, including both wired and wireless environments. 
• Experience utilizing observability and monitoring tools (e.g., Datadog, Observe, or similar platforms). 
• Strong troubleshooting expertise, including developing and maintaining runbooks and technical documentation. 
• Foundational programming, scripting, and automation skills; ability to leverage automation to improve operational efficiency is required. 
• Working knowledge of cloud-based infrastructure, such as AWS or comparable platforms. 
• Significant operational experience with a proven ability to design, implement, and sustain clear, scalable processes that teams consistently follow.
• Strong cross-functional collaboration skills, with experience working across internal teams to resolve complex operational issues and achieve shared goals.

Preferred Qualifications

• Demonstrated business acumen, including the ability to connect reliability and operational efforts to measurable business and customer value.
• Experience translating technical reliability outcomes into clear customer-facing or executive-level value narratives.

Your Impact

As an RF Test Engineer, your work will be essential in ensuring that the wireless technologies in Axon's advanced products meet the highest performance, reliability, and compliance standards. Your hands-on expertise will drive the rigorous testing and optimization of RF systems that enable our cutting-edge body-worn cameras, vehicular systems, and connected devices. By leveraging your technical acumen and problem-solving skills, you will be instrumental in identifying and overcoming RF challenges, ensuring robust designs that operate seamlessly in diverse and demanding environments.

You will collaborate with cross-functional teams and global partners to verify and refine wireless designs, using state-of-the-art tools and methodologies. Your work will directly contribute to the development of reliable, high-performance solutions that serve Law Enforcement, Public Safety, and the communities they protect. Through your efforts, you will help deliver transformative technologies that empower public safety professionals and redefine industry standards.

What You’ll Do

• Design and implement test plans to evaluate the performance of wirelessly connected devices, ensuring they meet stringent product and regulatory requirements.
• Record RF test data and organize results, creating clear, actionable reports.
• Present findings and recommendations to cross-functional teams, enabling swift resolution of design challenges.
• Evaluate RF performance characteristics such as Total Radiated Power (TRP), Total Isotropic Sensitivity (TIS), and other over-the-air (OTA) metrics for cellular-enabled wireless devices using advanced equipment. (CMX500 and CMW500 in controlled chamber environments).
• Use instruments like spectrum analyzers and radio communication testers to assess conducted performance of wireless technologies, including LTE, 5G, Wi-Fi, Bluetooth, and GNSS.
• Support product field evaluations to validate RF performance under diverse real-world conditions, such as urban or rural environments
• As part of a collaborative team, investigate and debug issues such as poor sensitivity, low transmit power, or signal interference in wireless devices.
• Assist in the regulatory pre-certification and formal certification test efforts for hardware by preparing test samples, working closely with external test labs, troubleshooting issues, and ensuring successful completion of certification activities.
• Expand your knowledge of RF systems, testing methodologies, and certification standards while working closely with experienced engineers to develop your technical expertise and contribute to innovative designs.

What Your Bring

• Bachelor’s degree in Electrical Engineering, RF Engineering or similar discipline.
• Minimum of 3 years of hands-on embedded RF and wireless device testing experience
• Minimum of 3 years of wireless device test plan development for evaluating performance of various wireless interfaces against system and product requirements
• Solid understanding of basic RF principles and theory, familiar with basic RF technology circuitry stages and topologies.
• Experience characterizing RF components such as filters, switches, passives and signal paths.
• Experience testing modern RF hardware including multiband Wi-Fi, Bluetooth, Cellular (LTE, 5G FR1), and multi-constellation GNSS at the circuit, subsystem and device levels. Cellular experience is a must-have.
• High level of familiarity of cellular certification processes, test requirements, and test methods (PTCRB, CTIA, GCF, Carrier testing, etc), with hands on experience with device pretesting
• Familiarity of worldwide EMC and intentional radiator regulatory standards and test methods (FCC, CE, ETSI, etc). Hands on experience a plus.
• Proficient with hands-on operation of RF equipment such as RF communication testers (CMW, CMX, Litepoint), Network Analyzers, Spectrum Analyzers, RF power meters, Signal Generators, RF Test chambers
• Experience with collaborative RF debug at device and circuit level
• Familiarity reading electronics schematics, layout and mechanical drawings.
• Strong documentation and communication capabilities to effectively report test procedures, test results, and recommendations to the design team
• Motivated to operate independently, within cross-functional in-house design teams, and with external resources and test facilities.

Preferred Qualifications

• Familiar with Linux command line
• Experience with CMWrun test scripting tool

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And more...

As a Field Service Engineer, you’ll bring the technical discipline, precision, and equipment expertise you developed in the military to support ASM’s advanced semiconductor tools and help our customers keep their fabs running at peak performance. You’ll work with the same mindset you relied on in mission‑critical environments—applying your engineering background and real‑world troubleshooting experience to technologies that power AI, 5G, cloud computing, and next‑generation devices. This is a chance to leverage the skills you gained maintaining complex systems in the field and continue building your technical mastery in a rapidly growing, high‑tech industry. 

In this role, you’ll operate at the center of cutting‑edge semiconductor manufacturing. It’s an ideal opportunity for veterans and transitioning service members who have supported sophisticated mechanical, electrical, or electronic systems and want to apply that expertise in a world‑class technology environment where every day brings new challenges to solve. 

From day one, you’ll receive structured training and hands‑on guidance from experienced engineers onsite. You’ll work with vacuum systems, plasma, chemical delivery, robotics, sensors, advanced metrology, and complex hardware‑software interactions—equipment that will feel familiar if you’ve maintained avionics, electronics, propulsion, navigation, comms, radar, robotics, or similar military systems. Your contributions will directly impact tool performance, system uptime, and customer success, forming a strong foundation for long‑term growth and a variety of career paths within ASM. 

Shifts available:

• Shift 4 (6pm-6am)- Sun-Tu and every other Saturday
• Shift 6 (6pm- 6am)- Wed-Fri and every other Saturday

What you will be working on 

• Install, maintain, troubleshoot, and repair ASM semiconductor equipment at customer sites
• Diagnose mechanical, electrical, and process issues in collaboration with senior engineering staff
• Deliver responsive, customer‑focused service with a strong commitment to safety and operational discipline
• Working in cleanroom environments while following strict safety and quality standards
• Assisting, identifying and contributing to continuous improvement efforts 
• Participate in escalations and cross‑functional problem‑solving
• Work on an assigned shift schedule supporting 24/7 manufacturing operations

What we are looking for 

• Bachelor’s or master’s degree in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or related field
• Hands-on technical experience maintaining, repairing, or troubleshooting complex mechanical, electrical, or electronic systems
• Proven ability to diagnose complex system faults, follow technical procedures with precision, and maintain equipment in mission‑critical environments 
• Experience working under strict safety protocols, lock‑out/tag‑out procedures, and high‑reliability operational standards
• Comfort working in shift-based environments where readiness, accountability, and teamwork are essential
• Demonstratedability to stay calm under pressure, adapt quickly to changing conditions, and take ownership of equipment performance in demanding situations 
• Ability to read and interpret electronic and electromechanical schematics
• Strong troubleshooting skills and disciplined adherence to safety
• Ability to work in a cleanroom environment
• Clear and effective written and verbal communication
• Ability to work independently and collaboratively
• Willingness to travel domestically and internationally
•  Proficiency with Microsoft Office 

What sets you apart 

• Experience with equipment, gas handling, or high‑precision machinery
• Experience writing or updating technical documentation
• Background in customer‑facing or technical support roles
• Familiarity with structured problem‑solving, data analysis, or statistical methodologies
• Military experience such as Avionics Technician, Electronics Technician, Nuclear Machinist Mate, Satellite/Communications Systems Technician, or similar specialties

Why join ASM?  

With us, you will have strong long‑term growth potential at the forefront of semiconductor technology. Your first role as an FSE is the foundation - not necessarily the finish line. With clear pathways into technical leadership, operations, product roles, program management, technical sales and process engineering, ASM gives you the flexibility to grow in the direction that fits you best in an industry that makes AI possible.  

2026 is the year to join ASM as a Field Service Engineer. Apply now! 

Our Atomic Layer Deposition (ALD) Chamber Engineering team is seeking innovative and driven and experienced Mechanical Engineers to join their teams. Our ALD and team is at the forefront of developing cutting-edge technologies. As a Mechanical Engineer at ASM, you will contribute to designing, developing, and optimizing high-precision equipment. Collaborating with cross-disciplinary teams, you will play a critical role in solving complex engineering challenges, ensuring product reliability, and driving technological advancements. 

Responsibilities:

• Apply sound engineering principles, product specifications and research data to create designs for systems and products for semiconductor industry.
• Perform engineering calculations including structural, thermal and fluid dynamics problems
• Create and revise Creo Parametric CAD models and detail drawings, ranging in complexity from simple piece parts to large assemblies
• Determine feasibility of product proposals, resolve problems based on technical inputs and develop new designs maintaining product design safety criteria. Apply statistics to optimize and deliver “first time right” designs.
• Prepare product/system designs and related engineering documentation for the manufacturing and testing of prototype and production released products. The documentation shall be complete and easy to follow.
• Project management duties include report generation, schedule creation and maintenance, design reviews and interdepartmental coordination.
• Provide assistance in establishing product configuration and structures on new products and features in both development and manufacturing environments.
• Present and participate in design reviews for unique customer driven specials, product enhancements and other new designs.
• Create, manage and execute engineering project plans, including task scheduling with Gantt charts and resource and cost estimates,
• Travel to customer sites/supplier sites to participate in technical discussions.
• Assist marketing and vendors in preparation of cost estimates dealing with nonstandard options, new system features and product enhancements. 
• Support projects in conjunction with technical staff, managers and manufacturing groups. Support development, installation and testing of hardware to verify performance. Create test plans, verify and approve test procedures. 
• Interface with other organizations on new product updates and ensure a smooth transition of the product into the manufacturing cycle.
• Evaluate change requests and complete all aspects of engineering change orders.

Qualifications:

• Masters in Mechanical Engineering or related degree, PhD strongly preferred. 
• Experience in engineering, design, and development of complex mechanical systems including: reactors, vacuum chambers, gas delivery systems, pneumatics, water cooling circuits, and vacuum systems required.

Skills:

• Semiconductor capital equipment or heavy capital equipment preferred.
• Deposition product knowledge a plus (CVD, ALD, EPI, PVD)
• Knowledgeable in the requirements for CE, NFPA, Semi S2-95 and other relevant standards as applicable to semiconductor manufacturing equipment.
• Understanding of materials: metals, plastics, surface coatings and surface finishes.
• Computer background in Microsoft applications, CREO and AutoCAD.
• Proficiency in ASME Y14.5 and/or ISO 1101:2017 preferred geometric dimension and tolerance
• Has knowledge of best practices and how own area integrates with others; recommends product and process improvements.
• Able to work with a diverse team to achieve requirements and specifications on complex projects.
• Capability to provide and maintain resource coordination and reporting, interfacing with other organizations and outside vendors on resource requirements.
• A critical thinker with proven ability to create effective solutions to complex engineering problems.
• Excellent verbal and written communication; ability to present design concepts to peers and management in a professional and effective manner.
• Ability to work in a team environment with aggressive deadlines and multiple priorities while maintaining a team player attitude.
• Perform self-inspection of all work and is responsible for ensuring that all work performed adheres to documentation requirements, company policies and procedures.

As a Senior Engineer, Global Product Management at ASM, you’ll experience a dynamic and diverse scope of responsibilities that go beyond what’s typically offered at larger organizations. This role is ideal for someone who thrives in a fast-paced, intellectually stimulating environment and values autonomy, innovation, and cross-functional collaboration. 

You’ll be empowered to think creatively and strategically, working closely with global customers and internal teams to deliver cutting-edge solutions. Every day brings new challenges and opportunities to make a meaningful impact across the product lifecycle—from concept to commercialization. 

Key Responsibilities:  

• Product Lifecycle Management: Lead products from initial concept through high-volume manufacturing to end-of-life, ensuring alignment with market needs and business goals. 
• Roadmap Development: Own and maintain product roadmaps across a portfolio, updating regularly through customer insights and internal collaboration. 
• Product Definition: Own and maintain product structure, configuration, and options to support customer requests and efficient manufacturing execution.
• Customer Engagement: Drive technical discussions, create impactful presentations, and conduct detailed market and competitive analyses to support customer interactions.
• Market Requirements Specification (MRS): Develop and manage MRS documents to guide product development priorities and ensure alignment with customer expectations.
• Strategic Marketing: Craft go-to-market strategies, support executive R&D investment decisions, and develop high-level product strategy presentations.
• Financial Analysis: Collaborate with finance to assess product viability using NPV and IRR models; maintain cost-of-ownership frameworks.
• Business Planning & Market Analysis: Contribute to operational planning, business forecasting, and budget development through market intelligence and competitive analysis.
• New Product Introduction (NPI): Conduct market inflection analysis, develop business cases, align internal stakeholders, and position products for successful launch.
• Technical Collaboration: Partner with development teams to define specifications, manage demo requests, and prioritize product development efforts.
• Supplier Engagement: Build strategic supplier relationships to enable key capabilities for new products.
• Product Promotion: Create promotional content for conferences and product launches; deliver training and support to sales teams and customers. 

Requirements: 

• 3–10 years of experience in technical marketing within the semiconductor, capital equipment, or related industries 

• Advanced degree (Master’s or PhD) in Material Science, Electrical, Chemical, or Mechanical Engineering (or equivalent) 

• Strong background in semiconductor processes, hardware, or device technologies 

• Experience with ALD, CVD, Epi, or vacuum systems is a plus 

• Deep understanding of capital equipment systems and their applications 

• Proven track record of direct customer engagement and supplier management 

• Ability to collaborate across disciplines and manage a diverse product portfolio 

• Solid grasp of product lifecycle and technical marketing principles 

• Willingness and ability to travel globally 

Job Description

The Embedded Software Engineer is responsible for developing and maintaining firmware for SmartRent devices, including Z-Wave controllers (hubs) and access control systems. This role supports the integration of hardware devices with SmartRent platform services, enabling reliable communication between field devices and cloud-based systems.

This role contributes to firmware development using the Nerves framework and Elixir-based systems and collaborates with hardware, platform, and application teams to implement new functionality, support device reliability, and maintain existing device software.

Responsibilities

• Lead medium- to large-scale development efforts across the embedded stack, from firmware through device interfaces, operating with a high degree of autonomy while collaborating with cross-functional teams.
• Design, develop, and maintain firmware for SmartRent IoT devices using Elixir and the Nerves framework.
• Lead the bring-up of new hardware platforms, including driver development, peripheral integration, and system validation.
• Develop and maintain device-local user interfaces running on embedded hardware using technologies such as Phoenix, Flutter, and gRPC.
• Integrate third-party systems, including HVAC, access control, and Z-Wave platforms, by interpreting vendor documentation and supporting required communication protocols.
• Develop and maintain automated tests and supporting documentation to ensure system reliability and prevent regressions across deployed devices.
• Develop project timelines, manage deliverables against defined milestones, and communicate risks, dependencies, and requirement changes proactively.
• Support team development through code reviews, technical guidance, knowledge sharing, and mentorship of less experienced engineers.
• Contribute to internal tooling, shared engineering resources, and open-source initiatives aligned with SmartRent’s technical ecosystem.

Required Qualifications

• Minimum of 4 years of hands-on software development experience.
• Proficiency in Elixir or Erlang/OTP, with working knowledge of the BEAM runtime, or demonstrated ability to learn and apply functional programming concepts.
• Experience with, or demonstrated interest in, embedded Linux systems development.
• Working knowledge of Linux internals, including device trees, kernel configuration, system boot processes, and shell tooling.
• Demonstrated ability to deliver projects from design through deployment with minimal supervision.
• Strong written and verbal communication skills, with the ability to collaborate effectively across teams.
• Demonstrated ability to learn and apply new tools, languages, and technologies as required.
• Must be authorized to work in the United States without the need for employer sponsorship now or in the future.

Preferred Qualifications

• Experience with the Nerves framework or embedded Elixir development.
• Experience with Phoenix, LiveView, or other Elixir-based web frameworks.
• Working knowledge of C/C++ for hardware-adjacent development or driver support.
• Familiarity with IoT communication protocols, such as MQTT, Z-Wave, or BLE.
• Exposure to HVAC or building automation systems.
• Experience integrating access control systems or similar hardware-based platforms.
• Ability to read and interpret hardware datasheets and schematics at a foundational level.
• Experience contributing to open-source projects or shared technical libraries.
• Familiarity with Amazon Web Services (AWS), particularly in IoT-related environments.

#LI-Remote

POSITION SUMMARY

We are seeking a skilled and motivated Field Engineer to join our team. In this hands-on role, you will serve as the critical link between our software engineering team and real-world deployment environments. You will execute, monitor, and troubleshoot software systems in active warehouse and industrial settings, ensuring seamless sensor deployments and high-quality execution across field operations.

KEY RESPONSIBILITIES

• Execute software front-ends (GUI and command-line interfaces) in field warehouse environments
• Troubleshoot software execution issues in real-time, ensuring minimal disruption to operations
• Collaborate closely with the broader software engineering team on issue diagnosis and continuous improvement
• Manage and monitor the quality of software execution in real-time during deployments
• Deploy and configure arrays of sensors into industrial warehouse settings
• Unpack, assemble, configure, disassemble, and transport technical equipment to and from field sites
• Maintain clear, accurate documentation of deployments, issues, and resolutions

REQUIRED QUALIFICATIONS

• 4+ years of experience in a relevant technical field role
• Willingness and ability to travel to field sites as required
• Proficiency with Linux, Bash, and/or Zsh environments
• Strong hands-on ability to unpack, assemble, disassemble, and transport technical equipment
• Demonstrated documentation skills — able to produce clear, thorough technical records
• Strong problem-solving skills with comfort working in fast-paced, dynamic environments
• Effective communicator — able to relay technical findings to both field and remote engineering teams

PREFERRED QUALIFICATIONS (BONUS POINTS)

The following are not required but will make your application stand out:

Software & Systems

• Familiarity with motion capture ecosystems: Optitrack, Manus, StretchSense, or Rokoko
• Experience with AR/VR headsets or Zed stereo cameras
• Basic Python scripting ability for automation or diagnostics
• Experience with AWS CLI and foundational cloud services
• Experience with real-time monitoring tools
• Experience with remote system administration

Hardware & Connectivity

• Knowledge of hardware communication protocols: I2C, SPI, UART
• Experience deploying sensor arrays or IoT devices in the field
• Familiarity with industrial automation or warehouse management systems

Documentation & Operations

• Experience writing technical documentation, SOPs, or deployment guides
• Experience with machine shop tools and physical fabrication

Salary Range: $110,000-$120,000/K

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience 

As a Senior Engineer II, Mechanical Engineering at ASM, you will play a pivotal role in design and development of high‑precision ALD chamber and semiconductor equipment systems. In this role, you will apply solid mechanical engineering fundamentals to solve complex design challenges, support new product development, and ensure reliable transition from design to manufacturing. Working closely with cross‑functional teams, you will help drive product quality, performance, and innovation. 

What you will be working on 

• Design and develop mechanical systems and components for semiconductor equipment, applying sound engineering principles, product specifications, and research data. 
• Perform engineering calculations related to structural, thermal, and fluid dynamics to support robust and reliable designs. 
• Create and maintain Creo Parametric 3D CAD models and detailed drawings, ranging from individual parts to complex assemblies. 
• Evaluate the feasibility of product proposals, resolve technical issues, and develop new designs in compliance with product safety and design standards. 
• Manage Continuous Improvement Projects (CIPs) and ensure clear communication across teams and with external partners. 
• Prepare complete and clear engineering documentation to support prototype builds, manufacturing, and testing of released products. 
• Support engineering project activities, including report preparation, schedule planning, design reviews, and coordination with cross‑functional teams. 
• Establish product configurations and structures for new products and features in both development and manufacturing environments. 
• Participate in and present at design reviews for new designs, product enhancements, and customer‑specific solutions. 
• Support hardware development, installation, and testing to verify performance; create, review, and approve test plans and test procedures. 
• Interface with manufacturing, suppliers, and other engineering teams to ensure smooth product transfer into the manufacturing cycle. 
• Review and process engineering change requests (ECR/ECO) and support continuous product and process improvements. 
• Travel to customer or supplier sites as needed to support technical discussions and project execution. 
• Maintain a strong commitment to safety in all activities. 

What we are looking for 

• Master’s degree in mechanical engineering or related disciplines. 
• Several years of hands‑on experience in mechanical design and development of complex systems within semiconductor or capital equipment industries. 
• Practical experience with mechanical systems such as vacuum chambers, reactors, susceptor heaters, gas delivery systems, pneumatics, cooling circuits. 
• Ability to perform simulation and engineering analysis (e.g., structural, thermal, fluid dynamics) to support robust and reliable designs. 
• Proficiency in Creo (or equivalent CAD tools) and ability to create detailed engineering drawings 
• Solid understanding of materials, manufacturing processes, and mechanical design fundamentals. 
• Strong problem‑solving skills and the ability to work effectively in a cross‑functional, fast‑paced environment. 

What sets you apart 

• PhD in Mechanical Engineering or related degree.  
• Experience with semiconductor deposition equipment (ALD, CVD). 
• Strong capability to run and interpret Multiphysics simulations (structural, thermal, CFD) and apply the results to improve design specifications. 
• Experience with Susceptor heaters, Vacuum and electrostatic chucks. 
• Proficiency in GD&T standards (ASME Y14.5 and/or ISO 1101). 
• Experience supporting products through the full lifecycle, from concept and design to manufacturing release. 
• Ability to independently manage technical tasks while contributing effectively as a team player. 

The Key Account Technologists are the ASM product experts who support extensive customer and internal company contacts while driving the introduction of new products, product improvements, and product modifications.  As a Key Account Technologist (KAT) you'll help to expand product market share by helping win development tool of record (DTOR) selections and supporting competitive process application performance of the installed base. Further, the role requires someone who is not only skilled in R&D/Innovation, development, engineering, and design for manufacturability, but also someone who can be a key team member developing and delivering the ALD technology roadmap. This role requires interactions and communication between the product development team and the customer to ensure customer issues and concerns are being addressed with solutions and timelines.  A persistent approach to Product Life Cycle (PLC) will also be required to achieve strong engagement with the new product development team. This position requires Korean, Japanese or Mandarin language skills.

RESPONSIBILITIES:

• Responsible for process application NPI (New Product Introduction), product improvements, and product modifications for key product unit (KPU) installed base
• Develop and maintain relationships with key customers.
• Responsible for managing all the technical account aspects of customers
• Responsible for resolution of process and hardware-related escalations in the field
• Responsible for defining, maintaining, and implementing BKM process for all process applications – including standards, specs, and recipes, installed base performance
• Support highly engaged working relationship between KAT department, ASM’s customer account teams and customers’ engineers to ensure all customer needs and requirements are understood and addressed
• Drive close cooperation with multiple internal stakeholders, especially with Process Development teams, Global Sales, Service and Spares, Account Teams, Engineering and Global Product Management (GPM)

Key SELECTION CRITERIA:

• Excellent Korean, Japanese, or Mandarin language skills, both written and spoken
• 5+ years (or 3+ years with Ph.D.) experience in the semiconductor wafer processing or capital equipment industry
• Master’s degree (or above) in material science, physics, chemical, mechanical or electrical engineering, or related field
• Related work experience can include process engineering, technical marketing, or product support
• Proven ability to drive continuous improvement across operations
• Able to build long term relationships of trust with customers
• Strong written and verbal communication skills including excellent presentation and influencing skills
• Semiconductor experience should be primarily focused on atomic layer deposition (ALD) or chemical vapor deposition (CVD).
• Experience in work function, metallization, silicides, and electrodes in logic or memory is preferred

PERSONAL / professional ATTRIBUTES:

• Self-starter with high energy and strong work ethic
• Highly motivated and results driven
• A proactive change agent
• A strategic thinker with the ability to implement and drive tactics, strong at execution
• A problem solver – communication comes naturally when solving problems and addressing roadblocks.
• Able to independently make and execute decisions in a timely manner, leading people accordingly
• Ability to lead and influence others across cultures
• Highly collaborative and able to manage conflict

Travel:

• Flexibility to travel up to 30% of the time (internationally)

As a Senior Process Engineer at ASM, you will work with semiconductor processing and analytical equipment to research, develop and optimize processes focused on oxidation, annealing, curing, Atomic Layer Deposition (ALD) for logic, memory, analog, power, and MEMS applications. You will design and conduct complex experiments, measurements and perform the interpretation of complex experimental output. While you deliver creative and inventive solutions, technical publications, and generation of Intellectual Property (IP) are an essential function of this position. This position requires Korean, Japanese or Mandarin speaking skills.

Key Responsibilities 

• Creative problem solver with experience in developing new films for emerging applications and experience in chemistry/materials characterization.
• Works with semiconductor processing equipment to research, develop and optimize unit processes focused on the deposition of metal and dielectric films via ALD.
• Bringing innovative ideas, staying abreast of state-of-the-art processing applications in the semiconductor industry to be effective.
• Process consulting and accountability including technical papers on advanced process applications and Intellectual Property creation.
• Participates in and drives technical problem-solving sessions using the related scientific method and industry tools, such as Ishikawa diagrams.
• Designs and conducts experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using Design of Experiments (DOE) and Response Surface Methodology (RSM).
• Troubleshoots equipment problems and is personally and actively engaged in problem via “hands-on” modalities.
• Works with customers and central marketing to understand and define requirements to successfully execute and document customer demonstrations.
• Develops methods and techniques for integrating metal and/or oxide films into existing and future device technologies.
• Ensures successful product transfer to customer base by performing demonstrations, training field service personnel, traveling to support remote sites (up to 10% travel required), and drafting documentation regarding process development, tool operation and maintenance.
• Produces technical papers on process, equipment, and device integration improvement strategies and presents to professional audience.
• You may be assigned supervisory duties over supporting process engineering technicians and aides. These supervisory duties could include direct input into employees’ performance evaluations, discipline, and discharge.

Qualifications

• Master’s or PhD degree in Chemical Engineering, Materials Science, Chemistry, or Physics.
• Experience with Atomic Layer Deposition (ALD)
• Knowledge of electrical characterization techniques for CMOS devices.
• Application of dielectric and/or metal films for logic and memory structures.
• Training in CFD (computational fluid dynamics), either theoretical or practical is preferred.
• Knowledge of electrical characterization techniques for CMOS devices is preferred.

  Skills

• Ability to independently manage complex process development projects, including personnel, project schedules, experimental thrusts, hardware procurement and budgetary oversight.
• Ability to be a process consultant to internal and external customers.
• An authority on interplay between hardware design (e.g., chemical reactor design) and operation and process outputs
• Understanding of requirements for integration of metals as work function materials and barrier layers in FEOL and BEOL process flows
• Demonstrated ability to develop and completely characterize deposition processes using first principles and experimental design techniques (e.g., DOE, RSM).
• Experience with the theory, practice, and interpretation of materials characterization techniques such as XPS, SIMS, RBS, AFM, XRD, HRTEM, FESEM, Auger, Raman and ellipsometry.
• Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs in direct and concise manner.

As a Senior Process Engineer at ASM, you will work with semiconductor processing and analytical equipment to research, develop and optimize processes focused on oxidation, annealing, curing, Atomic Layer Deposition (ALD, PEALD), Epitaxy or PECVD for logic, memory, analog, power, and MEMS applications. You will design and conduct complex experiments, measurements and perform the interpretation of complex experimental output. While you deliver creative and inventive solutions, technical publications, and generation of Intellectual Property (IP) are an essential function of this position. This job posting is for applicants with 2+ years of industry work experience. 

Key Responsibilities 

• Creative problem solver with experience in developing new films for emerging applications and experience in chemistry/materials characterization.
• Works with semiconductor processing equipment to research, develop and optimize unit processes focused on the deposition of metal and dielectric films via ALD, PEALD, Epitaxy, and/or PECVD.
• Bringing innovative ideas, staying abreast of state-of-the-art processing applications in the semiconductor industry to be effective.
• Process consulting and accountability including technical papers on advanced process applications and Intellectual Property creation.
• Participates in and drives technical problem-solving sessions using the related scientific method and industry tools, such as Ishikawa diagrams.
• Designs and conducts experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using Design of Experiments (DOE) and Response Surface Methodology (RSM).
• Troubleshoots equipment problems and is personally and actively engaged in problem via “hands-on” modalities.
• Works with customers and central marketing to understand and define requirements to successfully execute and document customer demonstrations.
• Develops methods and techniques for integrating metal and/or oxide films into existing and future device technologies.
• Ensures successful product transfer to customer base by performing demonstrations, training field service personnel, traveling to support remote sites (up to 10% travel required), and drafting documentation regarding process development, tool operation and maintenance.
• Produces technical papers on process, equipment, and device integration improvement strategies and presents to professional audience.
• You may be assigned supervisory duties over supporting process engineering technicians and aides. These supervisory duties could include direct input into employees’ performance evaluations, discipline, and discharge.

Qualifications

• Master’s or PhD degree in Chemical Engineering, Materials Science, Electrical Engineering, or Physics.
• 2+ years of work experience with:
  • Cure, oxidation, ALD, CVD, Epitaxy, PECVD and/or other thin film deposition.
  • Materials characterization techniques such as XPS, SIMS, RBS, AFM, XRR, XRD, TEM, SEM and ellipsometry.
• Knowledge of electrical characterization techniques for CMOS devices.
• Application of dielectric and/or metal films for logic and memory structures.
• Training in CFD (computational fluid dynamics), either theoretical or practical is preferred.
• Knowledge of electrical characterization techniques for CMOS devices is preferred.

  Skills

• Ability to independently manage complex process development projects, including personnel, project schedules, experimental thrusts, hardware procurement and budgetary oversight.
• Ability to be a process consultant to internal and external customers.
• An authority on interplay between hardware design (e.g., chemical reactor design) and operation and process outputs
• Understanding of requirements for integration of metals as work function materials and barrier layers in FEOL and BEOL process flows
• Demonstrated ability to develop and completely characterize deposition processes using first principles and experimental design techniques (e.g., DOE, RSM).
• Experience with the theory, practice, and interpretation of materials characterization techniques such as XPS, SIMS, RBS, AFM, XRD, HRTEM, FESEM, Auger, Raman and ellipsometry.
• Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs in direct and concise manner.

As a Process Productivity Engineer at ASM, you will work with our customers as a system level expert focused on product support for new product development. This role will require 25-50% domestic and international travel (depending on product cycle).

Responsibilities: 

• Drives and owns top customer productivity issues (e.g., defect reduction, tool matching, tool availability, etc.) for products in the field across the product life cycle, from new product introduction through high volume manufacturing.  
• Interaction with Hardware, Electrical, Controls, Product Support, Process, and Software engineering teams to become the system level expert on new products transferred to the field. Become an expert on the interaction of the products with the customer processes and resulting tool productivity.
• Provides guidance to engineering during the design phase of new products on key customer requirements and needs, including productivity specifications (e.g., defects, tool matching, throughput, etc.) and process best practices.
• Designs and conducts experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using Design of Experiments (DOE) and Response Surface Methodology (RSM).
• Troubleshoots equipment problems and is personally and actively engaged in problem via “hands-on” modalities.
• Owns marathon qualification of new processes and products in the development lab, including data collection, analysis, and improvement plans. Works closely with Process, Product Support, and Hardware engineering teams providing real time feedback of marathon issues and recommended solutions.
• Ensure processes follow best known practices throughout the product life cycle, from before the first eval shipment through the HVM ramp. Share and proliferate new solutions across internal teams, including Process, Product Support, and Field Support engineering teams.

Education and Requirements:

• Master’s or PhD Degree in Chemical Engineering, Materials Science, Chemistry, Physics, Mechanical Engineering, Electrical Engineering, or related degree.
• Hands-on and/or course work experience with hardware.
• Strong technical troubleshooting and root cause analysis skills.
• Demonstrated ability to characterize processes and/or hardware using first principles and experimental design techniques (e.g., DOE, RSM).
• High motivation, enthusiasm and curiosity to learn.
• Interested in working with new products, testing them and becoming a system level expert.
• Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs in direct and concise manner.
• Statistical analysis and script writing in Python, Matlab, or similar is a plus.
• Ability to travel (domestic and international) 25-50%

As a Principal Process Engineer at ASM, you will work with semiconductor processing and analytical equipment to research, develop and optimize processes focused on oxidation, annealing, curing, Atomic Layer Deposition (ALD, PEALD), Epitaxy or PECVD for logic, memory, analog, power, and MEMS applications. You will utilize your extensive technical domain expertise to deliver innovative solutions to our product teams. You will design and conduct complex experiments, measurements and perform the interpretation of complex experimental output. While you deliver creative and inventive solutions, technical publications, and generation of Intellectual Property (IP) are an essential function of this position.

Key Responsibilities 

• Creative problem solver with experience in developing new films for emerging applications and experience in chemistry/materials characterization.
• Works with semiconductor processing equipment to research, develop and optimize unit processes focused on the deposition of metal and dielectric films via ALD, PEALD, Epitaxy, and/or PECVD.
• Bringing innovative ideas, staying abreast of state-of-the-art processing applications in the semiconductor industry to be effective.
• Process consulting and accountability including technical papers on advanced process applications and Intellectual Property creation.
• Provides mentorship to other Process Engineers within the team.
• Participates in and drives technical problem-solving sessions using the related scientific method and industry tools, such as Ishikawa diagrams.
• Designs and conducts experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using Design of Experiments (DOE) and Response Surface Methodology (RSM).
• Troubleshoots equipment problems and is personally and actively engaged in problem via “hands-on” modalities.
• Works with customers and central marketing to understand and define requirements to successfully execute and document customer demonstrations.
• Develops methods and techniques for integrating metal and/or oxide films into existing and future device technologies.
• Ensures successful product transfer to customer base by performing demonstrations, training field service personnel, traveling to support remote sites (up to 10% travel required), and drafting documentation regarding process development, tool operation and maintenance.
• Produces technical papers on process, equipment, and device integration improvement strategies and presents to professional audience.
• You may be assigned supervisory duties over supporting process engineering technicians and aides. These supervisory duties could include direct input into employees’ performance evaluations, discipline, and discharge.

Qualifications

• Master’s or PhD degree in Chemical Engineering, Materials Science, Electrical Engineering, or Physics
• 7+ years of combined education, research, and work experience with:
  • Cure, oxidation, ALD, CVD, Epitaxy, PECVD and/or other thin film deposition.
  • Materials characterization techniques such as XPS, SIMS, RBS, AFM, XRR, XRD, TEM, SEM and ellipsometry.
• Knowledge of electrical characterization techniques for CMOS devices.
• Application of dielectric and/or metal films for logic and memory structures.
• Training in CFD (computational fluid dynamics), either theoretical or practical is preferred.
• Knowledge of electrical characterization techniques for CMOS devices is preferred.

Skills

• Ability to independently manage complex process development projects, including personnel, project schedules, experimental thrusts, hardware procurement and budgetary oversight.
• Ability to be a process consultant to internal and external customers.
• An authority on interplay between hardware design (e.g., chemical reactor design) and operation and process outputs
• Understanding of requirements for integration of metals as work function materials and barrier layers in FEOL and BEOL process flows
• Demonstrated ability to develop and completely characterize deposition processes using first principles and experimental design techniques (e.g., DOE, RSM).
• Experience with the theory, practice, and interpretation of materials characterization techniques such as XPS, SIMS, RBS, AFM, XRD, HRTEM, FESEM, Auger, Raman and ellipsometry.
• Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs in direct and concise manner.

We are seeking R&D-oriented Engineers to join our team in the development and improvement of semiconductor manufacturing equipment, specifically focusing on plasma-based chambers.

Key Responsibilities:

· Conduct research and development of components and mechanisms, including concept creation, feasibility studies, and practical evaluation/testing.

· Perform hardware characterization, define process window, and analyze process-hardware interaction.

· Design experiments, collect data, analyze results, and compile reports on various process development experiments

· Develop new equipment and functionalities, as well as improve existing equipment, from specification to detailed design.

· Ability to function in multi-disciplined fields (Process development, Hardware development and Metrology)

Required Skills:

· PhD in Physics, Engineering (Chemical, Electrical, Mechanical, or related fields), Material Science or Master degree with at least 3 years professional experience.

· In-depth knowledge of low-pressure RF plasma systems, including ICP, CCP, and microwave plasma sources

· Strong understanding of plasma-surface interactions, and precursor/plasma chemistry. Familiarity with PECVD, PEALD, RIE process mechanisms.

· Excellent communication skills for technical documentation, cross-functional collaboration, and customer-facing discussions

Preferred Skills:

· Familiarity with epitaxial silicon growth and characterization

· Familiarity with EM and multi-physics simulation tools (e.g., COMSOL, High Frequency Simulation software such as Ansys HFSS, CST studio )

· Familiarity with plasma diagnostics (e.g., Langmuir probes, OES, VI probes)

· Familiarity with common thin-film & chemical characterization & metrology techniques including: SEM, TEM, XRD, Ellipsometry, XPS / AES as well as ICP-MS, particle analysis, sheet resistance probe analysis etc

Engineer, Field Process - Phoenix, AZ

As a member of the Global Sales and Services business unit, our HVM (High Volume Manufacturing) Field Process Engineering team is the on-site process application expert in improving process run on our tool sets at our customer locations. In this role, the Field Process Engineer drives the process improvement projects, is responsible for tracing tool performance and ensuring the ASM products meet our customer requirements. The Field Process Engineer is a technical bridge between the customer process teams, the customers hardware teams and the customer account team.

The Field Process Engineer is a key customer interface and must demonstrate responsibility and proper communication when interacting with the customer. Delivering customer satisfaction is a key objective in this role.
 

What you'll be working on

On-site process support:

• Serve as the single point of contact for customers, troubleshooting malfunctions, managing concerns and resolving escalations effectively. 
• Translate technical ability and seamless communication with customers throughout the resolution process, providing clean updates and support. 
• Lead equipment qualification during installation start-up to ensure achieve customer process specifications are achieved, customer schedule is achieved, and ASM budget is achieved.
• Trace achievement of customer specifications through installation, start-up, and warranty phases, and drive containment, short-term solutions, and long-term solutions that ensure the customers’ requirements are achieved.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders – especially sharing lessons learned within our key account organization and Global Sales and Services business unit.
• Ensure communication vehicles, telephone, email, and presentation, etc., facilitate efficient and consistent follow-up with internal and external stakeholders.
• Work closely with the Customer to design and conduct experiments to meet the Customer’s needs (new development, CIP, troubleshooting, tool-to-tool matching).
• Evaluate, understand, and identify current customer needs, while also anticipating future needs and building long-term sustainable relationships and solutions.
• Drive continuous improvement for the customer experience through team, process, and support tool development.

What we are looking for:

• Bachelor of Science or Master's in Chemical Engineering, Materials Science, or Physics.
• Must have experience directly supporting semiconductor customers to manage escalations and drive support through ways of working.  
• Broad technical experience and business perspective preferably in the Semiconductor / Capital Equipment industry.
• Knowledge of and experience with semiconductor device applications, vacuum techniques, film characterization and metrology techniques, and deposition processes and equipment. Preference will be given to candidates who have a demonstrated history of working in HVM environments, preferably with ASM equipment.
• Experience with advanced troubleshooting/structured problem analysis methodologies
• Experience designing and conducting experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using DOEs and statistical methods.
• Proactively support escalations, develop and manage action plans, and ensure clear communication between customer, service team, business unit, or other sub-suppliers.
• Minimal travel required, typically under 10%, on an as‑needed basis for training, technical engagement, or customer site support.
• In case of escalations, additional hours and working weekends may be required

What sets you apart:

We are seeking a highly motivated System Engineer to join our Sensor Technology Group, a dynamic team driving innovation in advanced sensor solutions for semiconductor manufacturing equipment. This role offers a unique opportunity to work at the intersection of mechanical, electrical, chemical, and materials engineering, contributing to the development of next-generation sensor systems that enable precision, reliability, and performance in semiconductor fabrication.

Responsibilities:

• Lead and support the design, integration, and validation of sensor systems within semiconductor equipment platforms.
• Collaborate cross-functionally with hardware, software, and process engineering teams to define system requirements and architecture.
• Develop and execute test plans to evaluate sensor performance under various operating conditions.
• Analyze data to identify trends, troubleshoot issues, and optimize sensor functionality.
• Drive continuous improvement in sensor system reliability, manufacturability, and cost-effectiveness.
• Support technology transfer from R&D to production, including documentation and training.
• Stay current with emerging sensor technologies and industry trends.

Requirements:

• Bachelor’s or Master’s degree in mechanical engineering, Electrical Engineering, Chemical Engineering, Materials Science, or a related field.
• 3+ years of experience in system engineering, preferably in semiconductor equipment or high-tech industries.
• Experience with system integration, data acquisition, and signal processing.
• Experience in tools such as JMP, Python, or similar for data analysis.
• Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment.
• Strong communication skills and ability to present technical concepts to diverse audiences.

Preferred Qualifications:

• Relevant work experience in semiconductor equipment or a similar industry.
• knowledge of semi-conductor vacuum system, automatic wafer transfer (mechatronic: robotics, servo control, sensor and actuators) and integration into complex wafer processing system.
• Understanding of sensor technologies (e.g., thermal, optical, chemical, pressure, flow).
• Semiconductor related metrology knowledge (instrumentation to qualify & measure thickness, particles, electrical resistivity, etc.)
• Experience transitioning third party tools and service to in-house is particularly interesting