Associate Growth Programme Manager

Location - Remote UK or Hybrid London, Manchester or Macclesfield  

We are seeking an Associate Growth Programme Manager to drive whitespace business development campaigns and enhance lead generation efforts across Inizio Medical. This role requires a strategic and proactive professional who understands the nuances of the pharmaceutical industry, including the distinctions between clinical, commercial, and medical affairs functions. The ideal candidate will focus primarily on email and LinkedIn campaigns to generate new business opportunities and increase engagement with prospective clients. They will collaborate closely with the Growth Strategy and Growth Operations teams to refine outreach strategies and improve lead generation tactics.

Key Responsibilities:

• Develop and execute whitespace business development campaigns targeting potential clients in the pharmaceutical and biotech industries
• Research and identify key companies and decision makers within specified therapeutic areas and service categories, including medical affairs, publications, clinical, and commercial teams
• Leverage our CRM (HubSpot) to manage and track leads, maintain pipeline visibility, report progress and ensure timely follow-up
• Conduct email and LinkedIn outreach to introduce our services, maximizing engagement and conversion
• Analyze lead generation performance and provide recommendations for optimizing outreach and engagement strategies
• Maintain an understanding of industry trends, therapeutic areas, and competitor activities to refine business development approaches
• Partner with the Global Head, Growth and SVP, Growth Operations to enhance campaign development and lead generation tactics
• Collaborate with internal teams to refine messaging, service offerings, and client engagement strategies

Qualifications & Experience:

• Bachelor’s degree in life sciences, business, marketing, or a related field
• Experienced in business development, sales, or lead generation within medical communications, medical affairs, or the pharmaceutical industry
• Strong understanding of medical affairs, publications, clinical development, and commercial functions within pharmaceutical/biotech companies
• Ability to quickly learn new therapeutic areas and disease states to engage in meaningful discussions with potential clients
• Proficiency in CRM software (HubSpot preferred) and Microsoft Office suite
• Excellent written and verbal communication skills with a keen attention to detail
• Self-motivated, goal-oriented, and capable of working independently to drive results
• Experience developing and refining lead generation tactics to improve conversion rates
• Previous experience in medical communications, medical affairs consulting, or a related industry is a plus

If you are a strategic thinker with a passion for lead generation and a strong understanding of the pharmaceutical industry, we encourage you to apply and join our team.

About us:

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.

Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.

Role purpose:

Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.

About the role:

As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.

This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.

Your primary role:

The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.

The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.

Core responsibilities will include:

• Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
• Ensuring project profitability goals and targets are adhered to across the Project Management team.
• Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
• Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
• Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
• Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
  • Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
• Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
• Representing RP PM function in Inizio-wide initiatives
• Driving standardisation / best practice sharing across brands
• Influencing group-level operations strategy

About You…

Your skills and experience:

• More than 10 years of experience in market research project management (qualitative and quantitative research)
• Experience specifically within healthcare market research is essential
• Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
• Strong change management skills (demonstrable experience driving change at a departmental or team-level)
• Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
• Confident liaising with a variety of internal and external stakeholders
• Experience working directly with end-clients
• Proven experience defining and implementing operational strategy at a departmental or business-unit level
• Experience designing and scaling global operating models across multiple regions
• Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
• Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
• Experience embedding continuous improvement cultures
• Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
• Experience managing or contributing to departmental budgets and financial planning
• Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
• Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
• Ability to balance client value, operational efficiency, and commercial outcomes

Ideal profile:

• You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
• You are able to connect day-to-day operations to broader business objectives and commercial outcomes
• You proactively identify opportunities to scale, simplify, and improve how we operate
• You demonstrate a strong sense of ownership for outcomes, not just responsibilities
• You are comfortable making difficult decisions and taking accountability for them
• You operate with a “business owner” mindset, balancing people, client, and commercial priorities
• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

About Inizio Ignite:

Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.

About us:

We invite you to come grow with us.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

About the team:

The RP EU PM team consists of ~30 Project Managers in Europe and Asia and works alongside our Custom and Syndicated research teams to deliver a broad range of qualitative and quantitative (ad hoc and tracking) studies for global pharmaceutical clients to enable them to address product development, marketing, brand, advertising and communications objectives. Our studies are typically multi-market, encompassing respondents in Europe, North America and Emerging Markets.

Each of our research projects will have a dedicated member of the RP PM team embedded within the core project team for the full project lifecycle, providing project management expertise and guidance throughout. Typically, members of our PM team will support multiple projects concurrently.

Within the PM team, members of the team are encouraged to lead subject-matter Pillars. These Pillars include initiatives and programmes focusing on Clients, Suppliers, People, Innovation, and Operational Excellence. As the Project Director, you will own the overall strategy across each of the Pillars, ensuring that each Pillar’s activities support the departmental strategy and objectives.

Role purpose:

Project Director is responsible for defining and delivering the strategic vision for Project Management as a core capability within Research Partnership and Inizio Ignite. This role ensures that operational excellence, financial accountability for external spend, scalability and innovation in project delivery act as key drivers of commercial performance, client satisfaction and competitive differentiation.

About the role:

As the sole Project Director you will report directly to the Commercial Operations Director and will be solely responsible for leading the Project Management department. You will have direct reports at Associate Project Director level (in Europe and APAC), each of whom leads their own teams of Project Managers/Executives. You will work with the Commercial Operations Director and peer leaders within other functional departments to set strategy, agree best practices and SOPs, monitor performance and ensure the development of the Project Management department in line with the company’s objectives.

This role will involve performance management, objective-setting for your APD direct reports and their teams as well as overseeing recruitment activities (interviewing candidates) for roles within your team. You will be responsible for delivering operational change management initiatives. You will also liaise with colleagues in our sister businesses within Inizio Ignite, primarily STEM Healthcare, but also Putnam and Vynamic and central Operations horizontals to ensure collaborative working on combined initiatives.

Your primary role:

The role of the Project Director is primarily to be strategic operational leader, ensuring its performance aligns to the company’s objectives. You will line manage the Associate Project Directors, each of whom leads a small team.

The Project Management department’s project responsibilities include: costing and oversee the set up and management of fieldwork and data collection to ensure successful completion within best practices.

Core responsibilities will include:

• Managing and overseeing global vendor and supplier relationships for the whole organisation (in conjunction with the Commercial Operations Director).
• Ensuring project profitability goals and targets are adhered to across the Project Management team.
• Leading change management across the department to align to company vision for Project Management. Upskilling team members and managing performance issues where necessary.
• Ensuring that the Project Management department and team members adhere to Finance expectations for accurate revenue recognition and forecasting.
• Developing and evolving SOPs and ensuring appropriate training and accountability is in place across the PM team.
• Line Management of multiple Associate Project Directors, providing mentorship and coaching to them and ensuring they are successfully running their teams and meeting their objectives.
  • Playing a leading role in promotion, reward and hiring decisions for the department in conjunction with HR, Finance and Talent Acquisition.
• Liaising with senior management across the RP and Inizio Ignite organisations, effective partnering with Research, Commercial, Data Management stakeholders as required.
• Representing RP PM function in Inizio-wide initiatives
• Driving standardisation / best practice sharing across brands
• Influencing group-level operations strategy

About You…

Your skills and experience:

• More than 10 years of experience in market research project management (qualitative and quantitative research)
• Experience specifically within healthcare market research is essential
• Significant experience with team leadership (including line management and training of a team of mid-senior Project Managers and Associate Director)
• Strong change management skills (demonstrable experience driving change at a departmental or team-level)
• Clear capabilities for senior-level collaboration and communication; able to see the bigger picture and identify the commercial priorities
• Confident liaising with a variety of internal and external stakeholders
• Experience working directly with end-clients
• Proven experience defining and implementing operational strategy at a departmental or business-unit level
• Experience designing and scaling global operating models across multiple regions
• Demonstrated ability to translate business strategy into clear operational frameworks, KPIs and delivery models
• Track record of leading large-scale transformation programmes (e.g., restructuring, offshoring, automation, process re-engineering)
• Experience embedding continuous improvement cultures
• Strong commercial mindset with experience influencing pricing, margin optimisation and cost structures
• Experience managing or contributing to departmental budgets and financial planning
• Proven ability to drive profitability improvements at a portfolio or departmental level, not just individual projects
• Experience partnering with commercial/sales teams to support proposals, RFPs and client solutions
• Ability to balance client value, operational efficiency, and commercial outcomes

Ideal profile:

• You think beyond immediate delivery, consistently taking a long-term, strategic view of how the function should evolve
• You are able to connect day-to-day operations to broader business objectives and commercial outcomes
• You proactively identify opportunities to scale, simplify, and improve how we operate
• You demonstrate a strong sense of ownership for outcomes, not just responsibilities
• You are comfortable making difficult decisions and taking accountability for them
• You operate with a “business owner” mindset, balancing people, client, and commercial priorities
• You are proactive, dedicated and enthusiastic, with a ‘can do’ attitude and approach
• You demonstrate commercial and analytical capabilities
• You demonstrate a high level of accuracy and attention to detail, as well as strengths in organisation and prioritisation
• You demonstrate a track record of identifying operational efficiencies
• You are a collaborative team player who works well with colleagues
• You communicate ideas and issues in an effective, straightforward fashion

Life at Research Partnership:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours
• Fundraising and charity events – we support Forever Angels, a children's charity whose aim is to care for abandoned babies in Tanzania, Africa, as well as the local charity, Fulham Good Neighbours

About Inizio Ignite:

Research Partnership is part of Inizio Ignite, a trusted advisor for health and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector specific connected solutions and intelligence, Inizio Ignite helps create long-term value for clients and their patients.

Further information:

This is a full-time role, working in a hybrid pattern (2 days per week in the office) at our fantastic HQ location in Holborn.

This is a remote role.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI.

We believe gifting is more than just a transaction. It is about building genuine human connections that fuel business growth. Whether engaging prospects, celebrating customers, or recognising employees, our platform makes it easy to deliver personalised gifts, branded swag, and memorable events and brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognised names in technology and SaaS, Reachdesk integrates seamlessly with marketing, sales, and HRIS tech stacks and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Talent Associate to join us.

About the Role

Reachdesk is hiring a Talent Associate to support hiring quality, consistency, and speed across the business. This is an entry-level role designed for someone who is curious, proactive, and motivated to build a career in people-focused roles across the business.

This is not a traditional entry-level hiring role. At Reachdesk, we take a thoughtful, high-bar, and increasingly innovative approach to recruitment. We care deeply about interview quality, selection accuracy, candidate experience, and building hiring processes that actually identify high-performing candidates with the drive to succeed. That means structured assessments, clear evaluation standards, continuous process improvement, and a willingness to use smarter, more modern approaches to get better outcomes.

You’ll work closely with our People team and get hands-on experience of exceptional hiring in practice. You’ll learn how to identify strong candidates, support structured interviews, maintain high-quality process standards, and keep hiring workflows running smoothly from application through to decision. You’ll also contribute to a team that is always pushing to improve and finding smarter, more innovative ways to hire.

This role is ideal for someone who is organised, curious, highly detail-oriented, and excited by the idea of helping build a more modern and effective talent function.

What You’ll Do

Support screening and selection

• Review applications and help identify candidates who may be a strong fit.
• Support structured screening processes and learn how to assess candidates against clear criteria.
• Help ensure hiring managers spend time with candidates who are well matched to the role.
• Maintain clear and accurate notes so assessment decisions are well documented.

Help build and maintain high-quality hiring processes

• Support the creation and upkeep of practical hiring tools such as interview guides, screening criteria, and scorecards.
• Help keep hiring processes clear, organised, and consistent across roles.
• Spot gaps, inconsistencies, and opportunities for improvement, and raise them proactively.
• Contribute to a hiring environment that values rigour, clarity, and continual improvement.

Keep the hiring workflow moving

• Coordinate interviews and candidate communications with strong attention to detail.
• Keep ATS records accurate and up to date.
• Make sure notes, scorecards, feedback, and next steps are captured properly and on time.
• Support strong handoffs between recruiters, hiring managers, and candidates.

Contribute to a strong candidate experience

• Help deliver a smooth, professional, and responsive process for candidates.
• Communicate clearly and confidently with applicants and internal stakeholders.
• Support scheduling, follow-up, and interview logistics so the process runs efficiently.

Support hiring visibility

• Assist with job posting and promotion activity.
• Collaborate with Marketing on hiring-related posts and employer brand support where needed.
• Help improve candidate reach and interest through clear and well-presented role materials.

About You

We’re open to candidates from a variety of backgrounds. We’re looking for individuals who have high standards for their work, sound judgement, the ability to learn quickly in a fast-moving environment, and a strong motivation to continuously improve.

Must-have capabilities

• Strong attention to detail and pride in getting the small things right.
• Clear written and verbal communication.
• High organisation and the ability to manage multiple moving parts.
• Good judgement and the ability to follow a process carefully.
• A proactive attitude and willingness to take ownership of tasks.
• Curiosity and a genuine interest in people, hiring, and talent.
• Comfort working with systems, tools, and structured workflows.
• Reliability, follow-through, and a high standard of execution.
• Low ego, openness to feedback, and a strong willingness to learn.

Preferred qualifications

• A bachelor’s degree in Psychology, Business, Human Resources, Law, Sociology, or another relevant discipline.
• A strong interest in talent, hiring, people operations, or business operations.
• Previous experience in an administrative, coordination, customer-facing, or operational role is helpful, but not required.

About the Benefits

• Competitive salary with generous stock options.
• Flexible PTO, increasing with tenure, plus extra flexibility for life’s unexpected moments.
• Remote working.
• NEST Pension, 3% employer contribution.
• Dental, audio, visual, and life insurance.

We are an equal opportunity employer and value diversity at Reachdesk. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, disability status, or any other protected characteristic.

We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here.

This is a remote role.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI.

We believe gifting is more than just a transaction. It is about building genuine human connections that fuel business growth. Whether engaging prospects, celebrating customers, or recognising employees, our platform makes it easy to deliver personalised gifts, branded swag, and memorable events and brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognised names in technology and SaaS, Reachdesk integrates seamlessly with marketing, sales, and HRIS tech stacks and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Talent Associate to join us.

About the Role

Reachdesk is hiring a Talent Associate to support hiring quality, consistency, and speed across the business. This is an entry-level role designed for someone who is curious, proactive, and motivated to build a career in people-focused roles across the business.

This is not a traditional entry-level hiring role. At Reachdesk, we take a thoughtful, high-bar, and increasingly innovative approach to recruitment. We care deeply about interview quality, selection accuracy, candidate experience, and building hiring processes that actually identify high-performing candidates with the drive to succeed. That means structured assessments, clear evaluation standards, continuous process improvement, and a willingness to use smarter, more modern approaches to get better outcomes.

You’ll work closely with our People team and get hands-on experience of exceptional hiring in practice. You’ll learn how to identify strong candidates, support structured interviews, maintain high-quality process standards, and keep hiring workflows running smoothly from application through to decision. You’ll also contribute to a team that is always pushing to improve and finding smarter, more innovative ways to hire.

This role is ideal for someone who is organised, curious, highly detail-oriented, and excited by the idea of helping build a more modern and effective talent function.

What You’ll Do

Support screening and selection

• Review applications and help identify candidates who may be a strong fit.
• Support structured screening processes and learn how to assess candidates against clear criteria.
• Help ensure hiring managers spend time with candidates who are well matched to the role.
• Maintain clear and accurate notes so assessment decisions are well documented.

Help build and maintain high-quality hiring processes

• Support the creation and upkeep of practical hiring tools such as interview guides, screening criteria, and scorecards.
• Help keep hiring processes clear, organised, and consistent across roles.
• Spot gaps, inconsistencies, and opportunities for improvement, and raise them proactively.
• Contribute to a hiring environment that values rigour, clarity, and continual improvement.

Keep the hiring workflow moving

• Coordinate interviews and candidate communications with strong attention to detail.
• Keep ATS records accurate and up to date.
• Make sure notes, scorecards, feedback, and next steps are captured properly and on time.
• Support strong handoffs between recruiters, hiring managers, and candidates.

Contribute to a strong candidate experience

• Help deliver a smooth, professional, and responsive process for candidates.
• Communicate clearly and confidently with applicants and internal stakeholders.
• Support scheduling, follow-up, and interview logistics so the process runs efficiently.

Support hiring visibility

• Assist with job posting and promotion activity.
• Collaborate with Marketing on hiring-related posts and employer brand support where needed.
• Help improve candidate reach and interest through clear and well-presented role materials.

About You

We’re open to candidates from a variety of backgrounds. We’re looking for individuals who have high standards for their work, sound judgement, the ability to learn quickly in a fast-moving environment, and a strong motivation to continuously improve.

Must-have capabilities

• Strong attention to detail and pride in getting the small things right.
• Clear written and verbal communication.
• High organisation and the ability to manage multiple moving parts.
• Good judgement and the ability to follow a process carefully.
• A proactive attitude and willingness to take ownership of tasks.
• Curiosity and a genuine interest in people, hiring, and talent.
• Comfort working with systems, tools, and structured workflows.
• Reliability, follow-through, and a high standard of execution.
• Low ego, openness to feedback, and a strong willingness to learn.

Preferred qualifications

• A bachelor’s degree in Psychology, Business, Human Resources, Law, Sociology, or another relevant discipline.
• A strong interest in talent, hiring, people operations, or business operations.
• Previous experience in an administrative, coordination, customer-facing, or operational role is helpful, but not required.

About the Benefits

• Competitive salary with generous stock options.
• Flexible PTO, increasing with tenure, plus extra flexibility for life’s unexpected moments.
• Remote working.
• NEST Pension, 3% employer contribution.
• Dental, audio, visual, and life insurance.

We are an equal opportunity employer and value diversity at Reachdesk. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, disability status, or any other protected characteristic.

We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here.

This is a remote role.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI.

We believe gifting is more than just a transaction. It is about building genuine human connections that fuel business growth. Whether engaging prospects, celebrating customers, or recognising employees, our platform makes it easy to deliver personalised gifts, branded swag, and memorable events and brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognised names in technology and SaaS, Reachdesk integrates seamlessly with marketing, sales, and HRIS tech stacks and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Talent Associate to join us.

About the Role

Reachdesk is hiring a Talent Associate to support hiring quality, consistency, and speed across the business. This is an entry-level role designed for someone who is curious, proactive, and motivated to build a career in people-focused roles across the business.

This is not a traditional entry-level hiring role. At Reachdesk, we take a thoughtful, high-bar, and increasingly innovative approach to recruitment. We care deeply about interview quality, selection accuracy, candidate experience, and building hiring processes that actually identify high-performing candidates with the drive to succeed. That means structured assessments, clear evaluation standards, continuous process improvement, and a willingness to use smarter, more modern approaches to get better outcomes.

You’ll work closely with our People team and get hands-on experience of exceptional hiring in practice. You’ll learn how to identify strong candidates, support structured interviews, maintain high-quality process standards, and keep hiring workflows running smoothly from application through to decision. You’ll also contribute to a team that is always pushing to improve and finding smarter, more innovative ways to hire.

This role is ideal for someone who is organised, curious, highly detail-oriented, and excited by the idea of helping build a more modern and effective talent function.

What You’ll Do

Support screening and selection

• Review applications and help identify candidates who may be a strong fit.
• Support structured screening processes and learn how to assess candidates against clear criteria.
• Help ensure hiring managers spend time with candidates who are well matched to the role.
• Maintain clear and accurate notes so assessment decisions are well documented.

Help build and maintain high-quality hiring processes

• Support the creation and upkeep of practical hiring tools such as interview guides, screening criteria, and scorecards.
• Help keep hiring processes clear, organised, and consistent across roles.
• Spot gaps, inconsistencies, and opportunities for improvement, and raise them proactively.
• Contribute to a hiring environment that values rigour, clarity, and continual improvement.

Keep the hiring workflow moving

• Coordinate interviews and candidate communications with strong attention to detail.
• Keep ATS records accurate and up to date.
• Make sure notes, scorecards, feedback, and next steps are captured properly and on time.
• Support strong handoffs between recruiters, hiring managers, and candidates.

Contribute to a strong candidate experience

• Help deliver a smooth, professional, and responsive process for candidates.
• Communicate clearly and confidently with applicants and internal stakeholders.
• Support scheduling, follow-up, and interview logistics so the process runs efficiently.

Support hiring visibility

• Assist with job posting and promotion activity.
• Collaborate with Marketing on hiring-related posts and employer brand support where needed.
• Help improve candidate reach and interest through clear and well-presented role materials.

About You

We’re open to candidates from a variety of backgrounds. We’re looking for individuals who have high standards for their work, sound judgement, the ability to learn quickly in a fast-moving environment, and a strong motivation to continuously improve.

Must-have capabilities

• Strong attention to detail and pride in getting the small things right.
• Clear written and verbal communication.
• High organisation and the ability to manage multiple moving parts.
• Good judgement and the ability to follow a process carefully.
• A proactive attitude and willingness to take ownership of tasks.
• Curiosity and a genuine interest in people, hiring, and talent.
• Comfort working with systems, tools, and structured workflows.
• Reliability, follow-through, and a high standard of execution.
• Low ego, openness to feedback, and a strong willingness to learn.

Preferred qualifications

• A bachelor’s degree in Psychology, Business, Human Resources, Law, Sociology, or another relevant discipline.
• A strong interest in talent, hiring, people operations, or business operations.
• Previous experience in an administrative, coordination, customer-facing, or operational role is helpful, but not required.

About the Benefits

• Competitive salary with generous stock options.
• Flexible PTO, increasing with tenure, plus extra flexibility for life’s unexpected moments.
• Remote working.
• NEST Pension, 3% employer contribution.
• Dental, audio, visual, and life insurance.

We are an equal opportunity employer and value diversity at Reachdesk. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, disability status, or any other protected characteristic.

We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here.

This is a remote role.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI.

We believe gifting is more than just a transaction. It is about building genuine human connections that fuel business growth. Whether engaging prospects, celebrating customers, or recognising employees, our platform makes it easy to deliver personalised gifts, branded swag, and memorable events and brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognised names in technology and SaaS, Reachdesk integrates seamlessly with marketing, sales, and HRIS tech stacks and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Talent Associate to join us.

About the Role

Reachdesk is hiring a Talent Associate to support hiring quality, consistency, and speed across the business. This is an entry-level role designed for someone who is curious, proactive, and motivated to build a career in people-focused roles across the business.

This is not a traditional entry-level hiring role. At Reachdesk, we take a thoughtful, high-bar, and increasingly innovative approach to recruitment. We care deeply about interview quality, selection accuracy, candidate experience, and building hiring processes that actually identify high-performing candidates with the drive to succeed. That means structured assessments, clear evaluation standards, continuous process improvement, and a willingness to use smarter, more modern approaches to get better outcomes.

You’ll work closely with our People team and get hands-on experience of exceptional hiring in practice. You’ll learn how to identify strong candidates, support structured interviews, maintain high-quality process standards, and keep hiring workflows running smoothly from application through to decision. You’ll also contribute to a team that is always pushing to improve and finding smarter, more innovative ways to hire.

This role is ideal for someone who is organised, curious, highly detail-oriented, and excited by the idea of helping build a more modern and effective talent function.

What You’ll Do

Support screening and selection

• Review applications and help identify candidates who may be a strong fit.
• Support structured screening processes and learn how to assess candidates against clear criteria.
• Help ensure hiring managers spend time with candidates who are well matched to the role.
• Maintain clear and accurate notes so assessment decisions are well documented.

Help build and maintain high-quality hiring processes

• Support the creation and upkeep of practical hiring tools such as interview guides, screening criteria, and scorecards.
• Help keep hiring processes clear, organised, and consistent across roles.
• Spot gaps, inconsistencies, and opportunities for improvement, and raise them proactively.
• Contribute to a hiring environment that values rigour, clarity, and continual improvement.

Keep the hiring workflow moving

• Coordinate interviews and candidate communications with strong attention to detail.
• Keep ATS records accurate and up to date.
• Make sure notes, scorecards, feedback, and next steps are captured properly and on time.
• Support strong handoffs between recruiters, hiring managers, and candidates.

Contribute to a strong candidate experience

• Help deliver a smooth, professional, and responsive process for candidates.
• Communicate clearly and confidently with applicants and internal stakeholders.
• Support scheduling, follow-up, and interview logistics so the process runs efficiently.

Support hiring visibility

• Assist with job posting and promotion activity.
• Collaborate with Marketing on hiring-related posts and employer brand support where needed.
• Help improve candidate reach and interest through clear and well-presented role materials.

About You

We’re open to candidates from a variety of backgrounds. We’re looking for individuals who have high standards for their work, sound judgement, the ability to learn quickly in a fast-moving environment, and a strong motivation to continuously improve.

Must-have capabilities

• Strong attention to detail and pride in getting the small things right.
• Clear written and verbal communication.
• High organisation and the ability to manage multiple moving parts.
• Good judgement and the ability to follow a process carefully.
• A proactive attitude and willingness to take ownership of tasks.
• Curiosity and a genuine interest in people, hiring, and talent.
• Comfort working with systems, tools, and structured workflows.
• Reliability, follow-through, and a high standard of execution.
• Low ego, openness to feedback, and a strong willingness to learn.

Preferred qualifications

• A bachelor’s degree in Psychology, Business, Human Resources, Law, Sociology, or another relevant discipline.
• A strong interest in talent, hiring, people operations, or business operations.
• Previous experience in an administrative, coordination, customer-facing, or operational role is helpful, but not required.

About the Benefits

• Competitive salary with generous stock options.
• Flexible PTO, increasing with tenure, plus extra flexibility for life’s unexpected moments.
• Remote working.
• NEST Pension, 3% employer contribution.
• Dental, audio, visual, and life insurance.

We are an equal opportunity employer and value diversity at Reachdesk. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, disability status, or any other protected characteristic.

We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here.

1948 - Senior Associate Director, Planning 

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About OpenMind: A Leading WPP Media Brand

OpenMind:

Openmind is a bespoke team within GroupM, made up of best-in-class digital, offline and integrated media experts who work together for Nestlé. At OPENMIND, we feature our Pervasive Performance model to drive revenue and long-term value for our clients. Pervasive Performance is rooted in the belief that Brand and Performance are inextricably linked.

Role Summary and Impact

This role offers a unique and compelling opportunity to shape the future of media strategy for one of the world's most iconic brands, Nestlé, ranked as the fourth biggest brand in the UK by sales. As a Category SAD, you will be at the forefront of innovation, driving impactful campaigns and fostering deep client relationships. What makes this position truly exciting is the chance to:

• Influence UK Strategy: Directly integrate category strategy into local media plans, impacting investment allocation across diverse brands within the UK market. Your insights will enhance Nestlé's visibility in planning, performance, and competitive landscapes, ensuring consistency for a brand of this significant scale.
• Champion Innovation: Leverage your expertise to push the boundaries of media thinking, developing cutting-edge communication plans and strategic guidance that redefine industry best practices.
• Cultivate Key Relationships: Build and nurture strong partnerships with the UK Nestlé Category team, becoming a trusted advisor and an indispensable part of their success.
• Lead and Inspire: Guide and mentor a dedicated team, including an Associate Director, Manager, and Planner, fostering their growth and ensuring best-in-class execution.
• Collaborate and Grow: Benefit from a robust support system, drawing inspiration and assistance from a network of specialists, OpenMind leadership, and other Category leaders.

This is an opportunity to make a significant impact, innovate within a dynamic industry, and grow your career within a globally recognised media agency, working with a brand that is a true leader in the UK market.

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Solid multimedia planning experience
• Experience managing senior clients and stakeholders
• Experience coordinating multiple stakeholders and agency partners
• A thirst for learning about technology, trends, media, people, brands and the industry
• An ambition and tenacity to make the ordinary extraordinary
• An ability to spot the real issue behind the brief – knowing how to challenge the client to understand what they really need
• Data-literacy – aware of the available resources and how to turn data into insights that shape clear strategic opportunities
• Attention to detail
• To have an opinion and be able to voice it in a clear and positive light
• Good storytelling skills – to give our ideas and thinking the best chance of coming to fruition
• Team management skills, including the ability to communicate clearly and manage workload
• Calm under pressure

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Inside Sales who will serve as a high-performance "Player-Coach," driving UK market expansion through personal customer acquisition while providing the strategic guidance and mentorship necessary to elevate the team’s collective performance. The role acts as the bridge between individual excellence and team-wide success, leading by example to uphold Geotab’s standards of sales excellence. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Lead Inside Sales, your key area of responsibility will be owning and exceeding a personal sales quota by identifying, negotiating, and closing new business opportunities within the UK SMB market. You will be responsible for maintaining a robust, accurate pipeline of new business while delivering frequent, data-driven reporting on team performance and market trends. You will need to work closely with the Associate Director to identify training gaps and resource needs, as well as collaborate on innovative strategies to improve team productivity. 

To be successful in this role you will be a natural mentor with the desire to transition into formal sales management and have the ability to deliver expert-level demonstrations of the Geotab suite. In addition, the successful candidate will have strong analytical and territory management skills with an ability to translate SaaS features into high-value business solutions for prospective clients. The successful candidate will also be able to master the Geotab portfolio and articulate the ROI of telematics and fleet management solutions.

How you'll make an impact:

• Own and exceed a personal sales quota by identifying, negotiating, and closing new business opportunities within the UK SMB market.

• Partner with the Associate Director to identify training gaps and resource needs; collaborate on innovative strategies to improve team productivity. 

• Maintain a robust, accurate pipeline of new business while delivering frequent, data-driven reporting on team performance and market trends. 

• Deliver expert-level demonstrations of the Geotab suite, translating SaaS features into high-value business solutions for prospective clients.

What you'll bring to this role:

• Substantial experience in B2B full-cycle sales, specifically within the SaaS/Cloud Computing sector.

• Proven track record of winning new customers and consistently hitting or exceeding personal revenue targets. 

• Bachelor’s degree or equivalent professional experience in a high-pressure sales environment. 

• Deep knowledge of the UK SMB landscape and strong territory management skills. 

• Proficiency in recognized sales methodologies (e.g., SPIN, Challenger, or Gap Selling) with a consultative approach. 

• Excellent communication skills, with a background in Marketing or Communications considered a plus. 

• Leadership intuition with experience mentoring junior representatives.

Why job seekers choose Geotab:

About the company

At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.”

By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology.

With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Expedia, Priceline, Google, and Uber.

Now backed by leading VCs and world-class investors including leaders from Booking.com, Stripe, and Shopify, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs.

Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era.

The Mission

Nuitée is looking for an intellectually rigorous Founder’s Associate to act as the primary surrogate for the Chief of Staff.

You will not just be assisting; you will be orchestrating. You will learn the DNA of our sales strategy, master our technical roadmap.

Key Responsibilities

• Executive Operations: Act as the "connective tissue" within the leadership team. You will supervise and mentor Chiara (Internship), ensuring her workstreams align with the Executive Office's priorities.
• Tactical Execution: Own "Stealth Projects" that don't have a home yet—ranging from AI integration audits to high-level commercial strategy.
• Strategy Synthesis: Shadow the CEO to internalize how Nuitée wins. You will move from observing sales strategy to proposing your own, eventually owning your P&L or product line.
• Internal Gatekeeping: Manage the hiring pipeline for the Executive Office. You will share LinkedIn profiles and CVs with Chiara to ensure a seamless screening process before executive involvement.

The Ideal Profile

• The Pedigree: Early career with a foundation in a top-tier Law Cabinet or Management Consulting firm. You understand the "City" pace and have an uncompromising bar for quality.
• The Experience: You’ve spent time in Venture Capital, Private Equity, or an AI/Tech Startup. You understand the "Founder Associate" model (think Nasser Chowdhury style autonomy).
• The Hunger: You are a "fresh" MBA graduate or junior professional who is technically curious. You don't just want to manage; you want to get into the "plumbing" of a Tech/AI startup.
• High Agency: You are autonomous. You don't wait for a brief; you identify a gap and fill it.

Why Nuitée?

• Front-Row Seat: You’ll see exactly how a global travel tech company is built and scaled.
• Massive Impact: Your work directly influences the decisions made at the board level.
• The Travel Edge: Work at the forefront of an industry that connects the world.

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. This is a 6-month, fixed-term contract. 

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies with ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. This is a 6-month, fixed-term contract. 

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies with ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business.
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK 

Visual Lead Schedule: 

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.  

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1#li-onsite

JOB TITLE: Sales & Service Lead 

Role Objective: 

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

Sales & Service Lead Qualifications: 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO’s values
• Proof of right to live and work in the UK 

Sales & Service Lead Schedule: 

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts , which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. 

RESPONSIBILITIES

Operations Leader 

• Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Champion strong visual standards for the sales floor
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience.
• Directly oversee the Operations Associates; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO’s values
• Proof of right to live and work in the UK 

Operations Lead Schedule: 

The Operations Lead role is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts , which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. 

RESPONSIBILITIES

Operations Leader 

• Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Champion strong visual standards for the sales floor
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience.
• Directly oversee the Operations Associates; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK 

Operations Lead Schedule: 

The Operations Lead role is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts , which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. This is a 6-month, fixed-term contract. 

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies with ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. This is a 6-month, fixed-term contract. 

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies with ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

 #LI-JJ1

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. This is a 6-month, fixed-term contract. 

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies with ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. This is a 6-month, fixed-term contract. 

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies with ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. This is a 6-month, fixed-term contract. 

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies with ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing Careers@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1#li-onsite

Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#li-onsite

Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. 

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed 

Sales Associate Qualifications 

• Preferred prior work experience in a client-centric, sales environment 
• Passion for customer service and delivering exceptional experiences 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships 
• Aligns with and embodies ALO's Guiding Principles
• Ability to to stand and move for an entire shift
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Proof of right to live and work in the UK 

Sales Associate Schedule 

Full-Time associates are expected to work 32-40 hours per week with 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing Careers@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. #LI-JJ1

#li-onsite

Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies with ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. 

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed 

Sales Associate Qualifications 

• Preferred prior work experience in a client-centric, sales environment 
• Passion for customer service and delivering exceptional experiences 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships 
• Aligns with and embodies ALO's Guiding Principles
• Ability to to stand and move for an entire shift
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Proof of right to live and work in the UK 

Sales Associate Schedule 

Full-Time associates are expected to work 32-40 hours per week with 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. #LI-JJ1

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business.
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO’s values
• Proof of right to live and work in the UK 

Visual Lead Schedule: 

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.  

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 
 

Get to know the role

• Job Title: Licensing Manager (Creatives)
• Job Summary: The role plays a crucial part in delivering the creative output that drives our EU Licensing business, with a focus on our Softline retail programmes and B2B marketing creative. Working at the intersection of brand identity, fashion and retail trends, and licensee needs, this position leads the creation of high impact style guides and creative assets that strengthen Pokémon’s presence across apparel and wider Softline categories with strong story-telling narratives. A deep understanding of the Pokémon brand, its characters, evolutions, and fan culture is essential to ensuring all creative work resonates authentically with our audiences, engaging both new and current audiences alike. Other responsibilities include: supervising the creation of trade ads, benchmarking, etc. The role partners closely with Creative Services, Brand Services, Licensing, Legal, and external agencies to deliver best in class materials that inspire partners, fuel commercial growth, and uphold a fan first approach across every touchpoint. Please note this is not a sales/business development role.
• People Manager: No

What you’ll do 

Agency Management

• Lead pitch and tender processes for new creative style guide agencies, ensuring alignment with EU Licensing strategy and best-in class creative which works for the Pokémon brand, supported by the Ops Licensing Manager.
• Evaluate agency proposals, including Pokémon brand understanding, retail landscape awareness, costing structures, project timelines, and collaboration workflows.
• Onboard selected agencies, driving strong brand immersion in partnership with the Brand Services team.
• Manage style guide and creative budgets and implementing statements of work (SOW), agency contracts, and purchase orders are accurate and maintained on time.
• Delivery quarterly and yearly review sessions with agencies, to ensure deliverables are being met, workflows are smooth and quality is at the forefront of what we delivery.

Style Guide Development

• Implement and evolve the creative style guide strategy for the EMEA Licensing Team, identifying new strategic opportunities to elevate the brand, build retail listings and engage new and current fans.
• Write clear, insight driven creative briefs for agencies, incorporating retailer and licensee feedback with a forward looking, Softline focused mindset.
• Acts as a guardian of brand quality, ensuring all creative output reflects brand guidelines, character integrity, and fan first standards.
• Oversee the creation of multiple style guides per annum across multiple audiences e.g., Boys 6–12, Adults.
• Deliver trend boards, seasonal stories, and concept decks beyond core guides.
• Create bespoke style guides for halo collaborations (e.g., Natural History Museum), ensuring differentiation and unlocking new fan experiences within our Tier 1 retailers.
• Has a solid grasp of how creative assets translate across product and retail, from CAD design, materials and colour application through to adapting artwork into varied asset types for partner use.
• Strong knowledge and integration of the Pokémon brand throughout style guide and asset creation, varying from mass market popularity to deep fan understanding, ensuring clear storytelling and themes throughout each guide.

Project Management

• Continuously improves creative workflows, documentation, and processes to support efficiency and global alignment.
• Drive all feedback and approvals with strong and clear project management, ensuring alignment across Brand Services, Licensing, Legal, Marketing, and senior stakeholders.
• Keeping the EU Licensing team thoroughly informed across the status of all creative and trade marketing, with regular updates within the Operations meetings.
• Leading creative updates in a bi-weekly creative meeting with the US and EMEA Licensing teams, with clear agendas, actions and output
• Ensure SharePoint folders and systems are up to date and in a logical order, for easy access to assets.

Trends & Competitive Insights

• Maintain strong awareness of creative and licensing trends across key EMEA markets (UFIGS).
• Conduct regular comp shops and share actionable insights with the wider licensing team.
• Review emerging trends across Softline and Hardline to identify new opportunities.
• Tracks performance indicators for style guide usage, partner engagement, and trend adoption to inform future creative planning.
• Compiling all retailer photos of activations and SKUs from across the licensing team.
• Keep up to date on Pokémon trends and activations, digging into social listening, and emerging character popularity.

Concept Creation

• Collaborate with agencies and where possible, or basic Photoshop to create concept visuals, mock ups, and pitches that support licensing conversations and business development.

Trade Show Creative

• Brief and manage the internal Creative Services team on trade show assets (e.g., BLE, Bologna, Co‑Brandz), including booth design, video reels, award submissions, and B2B advertising.
• Working with the Licensing Manager, Operations to ensure all B2B creative is in line with a focused B2B licensing strategy.
• Project manage these deliverables, ensuring the Licensing Manager for each country is informed and aligned, and that all assets are delivered on time.
• Working with the internal events team and Licensing Associate to deliver large scale events e.g. BLE.

People Leadership & Team Culture

• Support fellow teammates across EMEA Licensing strategic projects.
• Act as a creative voice within, introducing fresh ideas, trends, and concepts, encouraging innovation across the licensing department.
• Lead by example, championing a growth mindset and collaborative working culture.
• Create and follow through on your personal development plan to expand creative, strategic, and leadership capabilities.
• Assist the Licensing Associate and Licensing Manager on key projects during team absence.

What you’ll bring

• Five (5) to seven (7) years of relevant professional experience or a demonstrated equivalent level of expertise, either at an in-house product development licensing team or design agency.
• Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.
• Proven track record of success with a strong understanding of Softline licensing programmes.
• Strong Pokémon brand knowledge, including familiarity with the franchise's history, characters and products is a significant advantage.
• Excellent oral and written communication skills and ability to interact well with a variety of work groups.
• Ability to think strategically and creatively, with adaptability.
• Entrepreneurial spirit with a positive, can-do attitude.
• Strong communication skills, able to clearly translate creative direction, timelines, and expectations across internal teams and external partners.
• Ability to handle multiple tasks and tight deadlines with minimal supervision.
• Detail-oriented with strong organisational skills.     
• Proficient in Microsoft Word, Outlook, Excel, PowerPoint and Adobe Photoshop.

Base Salary Range: For this role, new hires generally start between £54,200.00 - £72,000.00 per year. The full range is £54,200.00 - £97,500.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-MW1  #LI-Hybrid

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Company: Bókun, A Tripadvisor Company

Location: UK (Hybrid - Commutable to Oxford or London)

Contract: 6-Month Fixed-Term (Performance-based extension and growth path)

Compensation: Competitive Base Salary + Quarterly Sales Incentive Plan

About Bókun

Bókun is the leading reservation system and marketing platform for the global tours and activities industry. Founded in Iceland and now a fast-growing subsidiary of Tripadvisor Inc., we offer the best of both worlds: the high-energy pace and innovation of a startup with the stable backing of the world’s largest travel guidance platform.

We are looking for a motivated and enthusiastic Sales Development Associate to join our team. This is not a typical cold-calling role; it is a consultative position designed for those who want to master the art of SaaS sales by working with a high percentage of warm and qualified leads.

While this role begins as a 6-month fixed-term contract, we view it as the perfect "foot in the door" opportunity. For a high-performer, this is a proving ground to demonstrate your ability to grow and potentially take advantage of future openings and long-term career paths within Bókun and the wider Tripadvisor ecosystem.

What You Will Do

• Consultative Outreach: Conduct high-volume engagement with prospective customers who have already shown interest in our platform, moving beyond scripts to have meaningful business conversations.
• Value Positioning: Clearly articulate the Bókun value proposition, identifying an operator’s pain points and demonstrating how our suite of tools (Reservation systems, Channel Managers, and Websites) can grow their revenue.
• Business Discovery: Act as a brand ambassador for both Bókun and Tripadvisor, utilizing a consultative approach to identify business needs and solve real-world challenges for tour providers.
• Pipeline Management: Manage your activity and lead progression within Salesforce, ensuring every opportunity is nurtured and moved through the funnel with precision to meet key performance indicators (KPIs).
• Collaborative Growth: Work closely with our Account Executives and Support teams to ensure a seamless transition as high-quality opportunities convert into long-term partners.

What You Will Bring to the Team

• Communication Mastery: Excellent written and oral communication skills, with the ability to build rapport quickly, tell a compelling story, and handle objections with curiosity and resilience.
• Sales DNA: A results-driven, execution-focused mindset with a strong desire to exceed targets in a fast-paced environment.
• Consultative Mindset: A focus on building effective client relationships through positive communication, honesty, and a genuine interest in helping small businesses thrive.
• Technical Aptitude: Comfortable with technical interactions, including co-browsing with customers online to navigate our software and conduct product demos.
• Growth Mindset: A proactive self-starter who is coachable, open to feedback, and views this initial contract as a launchpad for a professional sales career.
• Experience: Prior experience in customer-facing roles (Hospitality, Customer Service, or Retail) is advantageous; a strong interest in travel-tech or SaaS sales is essential.
• Bonus: Familiarity with Italian, Spanish, French, or other European languages is a significant plus.

If you are proactive, motivated, and eager to prove your ability in a team-oriented and entrepreneurial environment, then this is the perfect role for you. At Bókun, we value and nurture emerging talent, offering a culture that rewards those who take ownership of their results. Join a global team of professionals who are passionate about the future of travel. This is not just a job, but a career opportunity with significant potential for growth based on your results.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-JP

#LI-Hybrid

About the Role: 

This role sits at the intersection of Account Management and Strategic Partnerships, supporting broker partners who both use the AlphaSense platform to produce research and distribute their proprietary research through our network.

You will serve as the day-to-day commercial owner for a defined group of sell-side and independent research firms, driving adoption across analyst teams, strengthening relationships with research leadership, and supporting the value of their research within the AlphaSense ecosystem.

Unlike traditional account management roles, this position balances platform adoption, commercial growth, and the health of a dual-sided partnership.

Who You Are & What you Bring

You bring a foundation in capital markets and a curiosity for how technology is reshaping research workflows. You are commercially aware, analytically minded, and comfortable operating in a fast-moving environment.

• Financial Services Grounding: You have spent time inside or alongside equity research, investment banking, capital markets, or a Financial Services-focused SaaS environment. You understand how research is produced, how analysts consume information, and what differentiates firms competing for attention in a crowded market.
• Commercial Instinct with Accountability: You think beyond activity and focus on outcomes. You are comfortable owning renewal conversations, identifying growth opportunities, and balancing relationship building with commercial rigor.
• Analytical Mindset: You are comfortable working with data and context. Usage signals, workflow behavior, and market trends help you tell a clearer story about value and risk. You approach problems with structure and curiosity rather than assumptions.
• Credible Communicator Across Seniority Levels: You can engage a junior associate in a detailed workflow discussion and then shift seamlessly into a strategic conversation with a Head of Research. You communicate with clarity, confidence, and respect for your audience’s expertise.
• Ownership Mentality: You take responsibility for your partnerships. You are proactive, adaptable, and comfortable navigating ambiguity as both AlphaSense and the broader AI landscape continue to evolve.
• Education and Experience: You typically bring 1 to 3 years of experience in a Financial Services or closely related environment, along with a degree in Finance, Economics, or a similar discipline.

What You’ll Do: 

Partnership & Account Ownership

• Manage the commercial lifecycle for assigned broker partners, including strategy, forecasting, and renewals.
• Identify expansion opportunities aligned to research visibility and analyst productivity.
• Act as a strategic advisor as partners adopt AI-powered research workflows.

Execution & Adoption

• You will drive meaningful platform adoption across analyst teams to ensure partners realize measurable value.
• You will lead thoughtful business reviews that translate usage trends into business outcomes, reinforcing AlphaSense’s role as a strategic partner.
• You will monitor engagement signals and relationship dynamics to identify risk early, then execute clear mitigation plans that protect long-term partnership value.

Internal Collaboration

• Represent the voice of sell-side partners across Product, Sales, and Content teams.
• Maintain strong operational rigor through clear CRM hygiene and forecasting discipline.

What Success Looks Like: 

• Within your first year, you have built credibility with both analysts and research leadership across your broker partnerships, and AlphaSense is viewed as a core part of the research workflow rather than just another tool.
• You bring structure and predictability to your book of business. Renewal conversations start early, risk is surfaced proactively, and your forecasting reflects a clear understanding of relationship health and usage trends.
• Platform adoption expands across analyst teams through thoughtful engagement grounded in how research professionals actually work. Your business reviews connect AlphaSense usage to tangible outcomes such as workflow efficiency, stronger research distribution, and increased visibility.
• Internally, you are a trusted voice for your partners. Product, Sales, and Content teams rely on your insight to inform decisions that strengthen the long term value of AlphaSense.

Overview: 
Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. 

Play a vital role in Guidepoint’s success. 

Guidepoint is seeking a qualified candidate for an Associate, Client Success role on the Institutional Client Success team.  This person will support senior members of the team as they promote our services to various clients (Institutional companies), in order to grow overall usage. 

What You’ll Do: 

• Partner with the Success team to increase user base at client firms by employing a thoughtful and strategic outreach approach
• Conduct cold calls, emails and other lead generation efforts to meet designated project, new client activation, and meeting targets
• Monitor client usage trends and identify inflection points in their usage data to proactively reach out and identify any potential pain points
• Onboard new client prospects and educate them on the different services Guidepoint has to offer either under an existing subscription, or opening new business/contracts
• Develop a working knowledge of corporate industries and help communicate Guidepoint’s value add to clients in these sectors
• Work closely with the Client Service team to collect feedback on open client projects as well as advisors we have sent clients for review

What You Have: 

• 1-2 year of sales, business development, and/or account management experience (desirable)
• Bachelor’s degree from a recognized institution
• Broad base knowledge of the sales process from lead generation to relationship management
• Excellent networking skills enabling reach out to prospective clients
• Excellent communicator capable of handling high-profile clients
• Demonstrated ability to work in a team atmosphere
• A desire to work in a fast-paced entrepreneurial environment
• Initiative and ability to handle increasing responsibility over time
• Excellent relationship management skills with stakeholders of varying seniority levels
• Proficiency in spoken and written English 

What We Offer: 

• Competitive salary, bonus, and benefits
• Excellent medical coverage through BUPA
• Excellent professional development opportunities
• Supportive culture that celebrates and rewards success
• Monthly Happy Hour, Social Events, Summer Fridays
• Year-round company sponsored sports and team building events
• Informal work environment
• Employee Assistance Programs
• Volunteer days 

About Guidepoint: 
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-Hybrid
#LI-DT1

Overview: 
Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. 

Play a vital role in Guidepoint’s success. 

Guidepoint is seeking a qualified candidate for an Associate, Client Growth role on the Institutional Client Growth team.  This person will support senior members of the team as they promote our services to various clients (Institutional companies), in order to grow overall usage. 

What You’ll Do: 

• Partner with the Growth team to increase user base at client firms by employing a thoughtful and strategic outreach approach
• Conduct cold calls, emails and other lead generation efforts to meet designated project, new client activation, and meeting targets
• Monitor client usage trends and identify inflection points in their usage data to proactively reach out and identify any potential pain points
• Onboard new client prospects and educate them on the different services Guidepoint has to offer either under an existing subscription, or opening new business/contracts
• Develop a working knowledge of corporate industries and help communicate Guidepoint’s value add to clients in these sectors
• Work closely with the Client Service team to collect feedback on open client projects as well as advisors we have sent clients for review

What You Have: 

• 1-2 year of sales, business development, and/or account management experience (desirable)
• Bachelor’s degree from a recognized institution
• Broad base knowledge of the sales process from lead generation to relationship management
• Excellent networking skills enabling reach out to prospective clients
• Excellent communicator capable of handling high-profile clients
• Demonstrated ability to work in a team atmosphere
• A desire to work in a fast-paced entrepreneurial environment
• Initiative and ability to handle increasing responsibility over time
• Excellent relationship management skills with stakeholders of varying seniority levels
• Proficiency in spoken and written English 

What We Offer: 

• Competitive salary, bonus, and benefits
• Excellent medical coverage through BUPA
• Excellent professional development opportunities
• Supportive culture that celebrates and rewards success
• Monthly Happy Hour, Social Events, Summer Fridays
• Year-round company sponsored sports and team building events
• Informal work environment
• Employee Assistance Programs
• Volunteer days 

About Guidepoint: 
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-Hybrid
#LI-DT1

Overview: 

The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours. 

Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our London office.

All applicants must have the right to work in the UK.

Interview Process:

• Meet your Guidepoint Recruiter!
  • Initial Candidate Screen  
• Meet the Guidepoint Teams!
  • Hiring Manager Interview  
• Mock Assessment (Role dependent)
  • Complete a simulated client request and gain more insight into the role
• Mock Interview
  • Discuss your assessment with the Guidepoint teams
• Interview Process Outcome

Who We Are: 

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own:

• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects 
• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:

• Bachelor’s degree
• Previous internship/volunteering/extracurriculars
• The right to work in the UK

Skills You Will Bring:

• Desire to work in a sales/lead generation role that is KPI and metrics-driven 
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer:

• Competitive salary, bonus and benefits
• Excellent medical coverage through BUPA
• Excellent professional development opportunities
• Supportive culture that celebrates and rewards success
• Monthly Happy Hour, Social Events, Summer Fridays
• Year-round company sponsored sports and team building events
• Informal work environment
• Employee Assistance Programs
• Volunteer days

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-HYBRID

#LI-DT1

Engagement Success Manager, Associate 

Location: Belfast

*Closing Date 22nd May 2026*

About Axiom:

Axiom is where legal teams go to find the right talent for everything from routine in-house tasks to complex outside counsel work. Too many legal departments are stuck having to choose between paying the high fees of their law firm, hiring full-time employees they don’t need, or turning to a low-cost agency that can’t meet their quality standards. At the same time, top lawyers want to work on challenging legal matters, but they want more control over how, when, and where they practice. Both are forced compromises that no one should have to make. Axiom shares and meets the higher standards of its clients and lawyers, with our “work smarter, adapt faster, go further” approach – connecting growing mid-market and Fortune 500 companies with the world’s deepest bench of experienced, specialized legal talent.

About the role

The Engagement Success Manager will play a critical role in a focused Territory. You will work in close contact with the Territory Leader to retain and expand revenue, solve operational problems, and complete necessary sales tasks which are critical to drive strategic growth and ensure successful client outcomes. You will be required to deliver timely solutions to a range of operational tasks and will be expected to be able to take on more complex engagement management conversations with legal talent.

 
Responsibilities; 

Specifically, this role will;

• Focus on effective engagement management at accounts directed by the Territory Leader which will include managing the legal talent and, where determined appropriate, the client.  
• Create community between legal talent engaged, working closely with the Talent Success team.  
• Raise insights from engagement management with the Territory Leader and the wider sales team to drive revenue and increase NRR.  
• Ensure successful completion of engagements in partnership with other teams in the organization.  
• In partnership with the Business Operations and Billing teams ensure that matters are quickly and effectively resolved, particularly as related to revenue.  
• Drive expansion at selected accounts in partnership with Client Account Executives.  
• Support the Territory Leader on all operational matters, may include book of business management, variance reporting, start and end date management, preparation for internal and external meetings – work will be allocated at the direction and control of the Territory Leader.   
• Work closely with internal stakeholders to complete any audits or third-party risk management questionnaires requested by clients.  
• Require an ability to manage a variety of tasks operational in nature with a high level of attention to detail.   

About you

• 1+ years of services driven experience, this can include client development/ account management/ client success/ sales experience/ recruitment in a professional services environment, preferably B2B 
• Proven ability to manage varied tasks successfully to a high standard of execution with attention to detail.  
• Comfort managing data and building reports and PowerPoint documents.  
• Clear evidence of experience working across teams in an organization which will require strong communication and ability to build relationships.  
• Legally eligible to work in the country in which the position is located. 
• Exhibits Axiom’s core values. 
• Diven by excellence and has a proven high bar for execution including clear examples of tenacity, grit and helping a wider team achieve.  
• Operates with low ego and has high motor and drive to succeed.   
• You are legally eligible to work in the UK

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line.