Technical Support Jobs in Texas.
All active Technical Support roles based in Texas.
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Commerce and Performance Partnerships team sits within Roku's Global Ad Platform Partnerships and Business Development organization. The team is responsible for driving the next generation of commerce and performance-based advertising solutions on the largest screen in the home. We partner with Roku ad product and ad sales, as well as brands, agencies, and ad tech platforms to unlock new revenue streams through commerce-enabled campaigns, shoppable formats, and measurable business outcomes.
About the Role
We are seeking an experienced Senior Partnerships and Business Development leader to execute strategic commerce and API partnerships and revenue growth initiatives. In this role, you will be the catalyst for expanding Roku's footprint in performance marketing, building relationships with key Commerce and Retail Media partners, fostering relationships with agencies, and API technology partners who are looking to drive measurable ROI and commerce outcomes through CTV advertising. You will identify, structure, and execute strategic partnerships that advance Roku's position as the leading performance and commerce advertising platform for streaming TV.
For TX Only - The estimated annual salary for this position is between $315,900-350,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
Partnership Development & Revenue Growth
- Identify, develop, and manage strategic partnerships with Commerce, Retail Media networks, API platforms, and ecosystem providers
- Drive incremental revenue through deals focused on commerce and performance monetization via APIs, reselling, data procurement, and shoppable activities.
- Build and maintain executive-level relationships with key decision-makers at retailers, commerce networks, and ecosystem partners.
- Own quarterly and annual revenue for the Commerce & Performance Partnerships team
Strategic Initiatives & Business Building
- Structure innovative partnership models that leverage Roku's unique data, measurement, and commerce capabilities to deliver performance outcomes
- Develop business cases, financial frameworks, and ROI models for new commerce and performance advertising solutions
- Collaborate with Product, Sales, and Revenue Operations teams to bring new performance products and features to market
- Evangelize Roku's commerce and performance advertising capabilities through thought leadership, presentations, and industry events
Cross-Functional Collaboration
- Partner with Product, Engineering, Partnership Solutions, and Data Science teams to define product requirements based on partner and market opportunities
- Work closely with Legal and Finance to structure complex partnership agreements
- Provide market feedback to inform product roadmap and go-to-market strategies
We're Excited If You Have
Required Qualifications
- 10+ years of experience in business development, partnerships, or sales within digital advertising, ad tech, or commerce
- Worked with or at Retail Media Networks, Programmatic, and Commerce platforms,
- Experience with API, social networks, and measurement platforms
- Proven track record of driving multi-million dollar revenue partnerships
- Deep understanding of performance advertising, e-commerce, and direct-response marketing principles.
- Strong technical skills (API, cleanrooms, retailer measurement, to guide and consult across product and partner solutions
- Strong analytical skills with ability to interpret data, build financial models, and present insights to executive audiences
- Exceptional communication and presentation skills with experience presenting to C-level executives
- Experience managing complex negotiations and structuring win-win partnership agreements
Preferred Qualifications
- Experience in CTV/OTT advertising or streaming platforms
- Knowledge of attribution methodologies, measurement frameworks, and privacy-compliant data strategies
- Understanding of ROAS, CPA, LTV, and other performance marketing KPIs
#LI-OR1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.
About the Role
We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.
What You'll Be Doing
- Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
- Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
- Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
- Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
- Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
- Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
- Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
- Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
- Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
- Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
- Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
- 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
- 2+ years of leading technical teams, including geographically distributed or contractor-based teams
- Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
- Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
- Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
- Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
- Strong understanding of CDN architecture and capacity planning in a video streaming context
- Ability to translate technical issues into clear business impact for non-technical stakeholders
- Track record of building or improving automation to reduce manual operational overhead
- Excellent communication and prioritization skills in a fast-paced, always-on environment
- Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
- Bachelor's degree or equivalent work experience
- Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.
#LI-AN1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.
About the Role
We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.
For Toronto, Canada Only - The estimated annual salary for this position is between $113,000 CAD - $146,000 CAD annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
- Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
- Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
- Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
- Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
- Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
- Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
- Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
- Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
- Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
- Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
- Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
- 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
- 2+ years of leading technical teams, including geographically distributed or contractor-based teams
- Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
- Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
- Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
- Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
- Strong understanding of CDN architecture and capacity planning in a video streaming context
- Ability to translate technical issues into clear business impact for non-technical stakeholders
- Track record of building or improving automation to reduce manual operational overhead
- Excellent communication and prioritization skills in a fast-paced, always-on environment
- Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
- Bachelor's degree or equivalent work experience
- Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.
#LI-AN1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.
About the Role
We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.
For Connecticut Only - The estimated annual salary for this position is between $112,200 - $140,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be Doing
- Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
- Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
- Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
- Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
- Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
- Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
- Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
- Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
- Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
- Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
- Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
- 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
- 2+ years of leading technical teams, including geographically distributed or contractor-based teams
- Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
- Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
- Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
- Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
- Strong understanding of CDN architecture and capacity planning in a video streaming context
- Ability to translate technical issues into clear business impact for non-technical stakeholders
- Track record of building or improving automation to reduce manual operational overhead
- Excellent communication and prioritization skills in a fast-paced, always-on environment
- Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
- Bachelor's degree or equivalent work experience
- Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.
#LI-AN1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use many innovative approaches to drive viewer engagement with The Roku Channel and to expand our Roku footprint internationally.
This individual will work well in a fast-paced environment and be a natural self-starter. The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.
This position works closely with the US-based Marketing team in Austin, TX, and the newly formed international marketing team in Mexico City. This position reports to the Manager of Marketing Ad Ops. This role is based in our Austin, TX office.
What you'll be doing
- Use 3rd party tools to ensure creatives running in our ad servers follow our ad specifications
- Monitor and schedule campaigns, making any necessary optimizations to placements, tags, creatives, and/or 3rd party technologies to ensure expected delivery
- Accountable for the management and QA of high-profile and time-sensitive campaign launches
- Build and launch custom ad experiences using proprietary toolsets and technical systems
- Effectively act as a liaison between Engineering, Technical Operations, and Marketing teams using clear and consistent communication
- Consults with performance media managers on how to adjust tactics based on marketing goals and performance metrics
- Contribute ideas on how enhancements to our proprietary systems and tools can benefit productivity and effectiveness
- Proactively identify situations in which technical issues need to be escalated and take initiative to do so
We're excited if you have
- 2- 3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network
- Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards
- Ambitious self-starter who enjoys a good challenge and continuous learning
- Experience in display and video advertising with a premium publisher or agency
- Experience with GAM and digital ad serving tools for video and display
- Expert organization, attention to details and time management skills
- Familiarity with Salesforce
- Understanding of digital advertising campaign management, including strategies, tactics, execution (ad serving and pixels), and reporting
- Ability to analyze, review results, and propose strategies
- Creative problem solver with the ability to work effectively in an emerging technology company
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use many innovative approaches to drive viewer engagement with The Roku Channel and to expand our Roku footprint internationally.
This individual will work well in a fast-paced environment and be a natural self-starter. The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.
This position works closely with the US-based Marketing team in Austin, TX, and the newly formed international marketing team in Mexico City. This position reports to the Manager of Marketing Ad Ops. This role is based in our Santa Monica, CA office.
For California Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Use 3rd party tools to ensure creatives running in our ad servers follow our ad specifications
- Monitor and schedule campaigns, making any necessary optimizations to placements, tags, creatives, and/or 3rd party technologies to ensure expected delivery
- Accountable for the management and QA of high-profile and time-sensitive campaign launches
- Build and launch custom ad experiences using proprietary toolsets and technical systems
- Effectively act as a liaison between Engineering, Technical Operations, and Marketing teams using clear and consistent communication
- Consults with performance media managers on how to adjust tactics based on marketing goals and performance metrics
- Contribute ideas on how enhancements to our proprietary systems and tools can benefit productivity and effectiveness
- Proactively identify situations in which technical issues need to be escalated and take initiative to do so
We're excited if you have
- 2- 3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network
- Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards
- Ambitious self-starter who enjoys a good challenge and continuous learning
- Experience in display and video advertising with a premium publisher or agency
- Experience with GAM and digital ad serving tools for video and display
- Expert organization, attention to details and time management skills
- Familiarity with Salesforce
- Understanding of digital advertising campaign management, including strategies, tactics, execution (ad serving and pixels), and reporting
- Ability to analyze, review results, and propose strategies
- Creative problem solver with the ability to work effectively in an emerging technology company
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Role
Roku is seeking a Senior Contracts Negotiator with a passion for technology and innovation to be part of a high-performing and collaborative legal team. Reporting to the Assistant General Counsel, Business & Legal Affairs, you will negotiate complex technology agreements that support Roku’s business and technical operations, often addressing topics such as data privacy, information security, intellectual property, and emerging technologies, including AI.
This position is a hybrid role, Monday – Thursday in office with the option to work from home on Friday. This position based in either Boston, MA, San Jose, CA or Austin, TX.
The estimated annual salary for this position is between $144,500 – $170,000 base salary. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
This role is ideal for someone with expertise in negotiating and closing commercial transactions, who excels at navigating complex contract issues, takes pride in partnering with business stakeholders to close strategic, high-impact deals and thrives in a fast-paced, collaborative environment.
What You Will Be Doing
- Negotiate, draft and close commercial agreements, including cloud services agreements, SaaS, artificial intelligence solutions, professional services, non-disclosure agreements and data privacy agreements, with a solution-driven mindset.
- Identify and implement improvements to existing templates, playbooks, and CLM tools to develop scalable processes for the contracting process, including the use of AI tools and other technologies
- Collaborate with your Roku legal colleagues to provide guidance to internal business partners on a wide variety of contract-related issues, including data privacy, security, confidentiality and artificial intelligence
- Be proactive, organized, and dependable — you take initiative, communicate early and clearly, and keep internal business partners informed as deals progress.
- Have fun while doing it: work with best-in-class colleagues on some of the most interesting and novel issues arising in the TV streaming industry. Lead with a mindset that embraces innovation, empathy, humor and kindness.
We Are Excited if You Have
- At least 7 years of experience structuring and negotiating commercial technology agreements
- A bachelor’s degree from an accredited college or university
- A proven ability to draft and negotiate agreements using existing templates and playbooks or from scratch
- Strong written and verbal communication skills with proven ability to persuade
- Ability to work both independently and collaboratively in a cross-department and cross-functional role
- Strong Microsoft Office Skills including Word, Outlook, Excel, and PowerPoint
- Experience drafting and negotiating SaaS and cloud services contracts, including data privacy and security terms
- Experience with Ironclad, SharePoint, DocuSign, and Confluence.
- Experience using AI to streamline the contract lifecycle
- A great sense of humor and a customer-service mindset
#LI-FA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
Roku’s Voice Team aims to develop the best voice system for TV. We enable users to perform tasks hands-free using voice, such as searching for movies or turning on their TV and launching content. Multiple languages are supported, and our technology also enables Roku’s IOT devices to be controlled by voice.
About the Role
The Senior Technical Program Manager (TPM) for Roku Voice will own the planning and execution of complex, cross‑functional programs that deliver high‑quality voice features and infrastructure at scale. You will be the central coordination point across Voice Engineering, UX, PM, Analytics, QA, and external partners, ensuring that priorities are clear, roadmaps are realistic, and launches are smooth.
What you’ll be doing
- Lead end‑to‑end planning and execution of major Roku Voice programs (e.g., new voice capabilities, regional expansions, infrastructure upgrades), from concept through launch and post‑launch iteration
- Own program structure: requirements, milestones, dependencies, risk management, communication plans, and status reporting across engineering, analytics, QA, and partner teams
- Drive alignment on priorities and scope across teams; ensure that upstream and downstream dependencies are understood and managed
- Coordinate with external voice technology partners and internal platform teams, ensuring integration plans, SLAs, and release timelines are well defined and met
- Track progress of builds, engineering changes, and issue closures with urgency and attention to detail
- Establish and continuously improve program management processes and tooling for the Voice org
- Communicate clearly and crisply at all levels of the organization, from engineers to VP+ stakeholders, including regular status, risks, and trade‑offs
- Anticipate and surface risks early; drive mitigation plans and make data‑informed recommendations on resourcing, sequencing, and scope
We're excited if you have
- 5+ years of technical program management, engineering management, or equivalent experience delivering complex software or ML‑driven products
- Demonstrated experience leading cross‑functional programs that span multiple engineering disciplines (e.g., backend services, ML, data, or platform teams)
- Strong familiarity with at least one of: machine learning, speech/ASR, NLU/NLP, or large‑scale data/experimentation. You do not need to be an ML engineer, but you must be comfortable engaging deeply with technical details
- Proven track record of driving programs from inception to launch, including requirements definition, roadmap planning, risk management, and post‑launch iteration
- Excellent communication and stakeholder management skills; able to drive clarity and decisions among senior leaders and distributed teams
- Hands‑on experience with modern program management and collaboration tooling, including the use of GenAI
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
Preferred Qualifications
- Experience in consumer devices, streaming, voice assistants, or other user‑facing ML products
- Experience working with geographically distributed teams and external technology partners
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Our number one priority is the safety and security of the workforce and the business. We strategically manage and work tirelessly to mitigate risks to our employees, facilities, events, and productions, providing world-class assistance 24/7/365. We take a systematic approach by thoroughly evaluating our risk exposure, capabilities, and appetite to ensure that optimal decisions are made, and measures proportionate to the level of risk are applied. Finally, we partner and engage authentically across the enterprise by establishing an atmosphere of trust and approachability through competency, integrity, and transparency.
About the role
In this role at Roku, we are seeking a proactive and collaborative professional with strong expertise in environment, health, and safety (EHS). Reporting to the Sr. Manager, Workplace Experience for the Americas, the Manager will be responsible for implementing and maintaining EHS plans and processes that ensure compliance with government regulations and industry standards. This role plays a key part in safeguarding our employees, facilities, and operations. You will oversee the day-to-day management of health and safety programs and provide operational support across global teams to promote a safe and compliant workplace.
This role will be Monday - Thursday in office with the option to work from home on Friday. This role is based in Austin, TX.
The estimated annual salary for this position is between $120,000 - $130,000 base annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you’ll be doing
- Develop, implement, and manage EHS programs and policies that comply with relevant regulations (e.g., country, OSHA, EPA, provincial/state), and company standards across regions they are responsible for.
- Serve as a regional subject matter expert for Americas (or EMEA/APAC) EHS matters, providing guidance to sites and functional teams.
- Lead incident investigations, root cause analysis, and implementation of corrective/preventive actions.
- Devise risk assessments and safety audits templates; track and report metrics to drive continuous improvement.
- Partner with Site Leads, Security Operations, People, Legal, Workplace Experience, and Facilities teams to ensure safe practices are embedded across all work environments (including remote and hybrid settings)
- Monitor and communicate changes in EHS laws and regulations; ensure timely updates to internal protocols.
- Support global EHS initiatives and align programs across regions, ensuring consistency in training, reporting, and compliance systems.
- Lead contractor/vendor safety management processes and support emergency preparedness planning.
- Represent the company in EHS-related interactions with regulatory agencies, industry groups, and third-party auditors.
- Oversee company Ergonomic efforts and initiatives.
- Lead Emergency Response Team program for relevant region.
We’re excited if you have
- Bachelor’s degree in Environmental Health & Safety, Occupational Health, Industrial Hygiene, or related field; Master’s preferred. OR: Minimum 3-5 years of progressive EHS experience, with at least 2 years in a multi-site or regional/global capacity.
- Strong knowledge of North American EHS regulations (OSHA, EPA, WHMIS, CSA standards, etc.)
- Professional certification(s) preferred: CSP, CIH, CHMM, CRSP, or equivalent (including NEBOSH, IOSH).
- Experience in ergonomic risk mitigation.
- Demonstrated ability to influence cross-functional teams and drive program adoption without direct authority.
- Excellent communication, analytical, and organizational skills.
- Comfortable with data analytics tools, safety management systems and virtual collaboration platforms.
- Comfort engaging with technical experts and translating findings into actionable business insights.
- Willingness to be part of local emergency response team
- Willingness to become a certified trainer in First Aid, CPR, and use of AED. Train and certify (or re-certify) ERT members, as needed.
- Ability for occasional travel within region/s
- This role will be based in Austin,TX and will be Monday - Thursday in office.
- Must have experience working within all Americas (US, Canada and Mexico)
#LI-FA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Advanced Development organization pushes beyond product line boundaries to build new things. We think independently of standard shipping cadences and timelines, working on foundational technologies that will impact every Roku device in the future, and on ideas that no one has seen before in their living room.
We are responsible for driving the architecture of Roku OS, which ships worldwide and runs on devices in more than 85 million streaming households. This work can include anything from optimizing common libraries to redesigning the APIs and development environment used by third-party apps running on our platform. We work hard to ensure our software is optimized across a wide range of platforms, and we are super focused on maximizing customer experience.
About the role
In this role, you will be part of the team responsible for driving modular enhancements to the RokuOS architecture and for providing new ways for channel partners to leverage the modernized experience. You will implement new APIs for parts of Roku's system software and use your refactoring expertise to ensure that the APIs' capabilities satisfy all requirements without any privileged workarounds.
We are looking for a forward thinker, one who has endless curiosity, uses AI, and demonstrates a strong bias for action.
What you’ll be doing
- Design and evolve parts of the RokuOS system software that expose fundamental APIs for the Roku platform, used internally/externally for higher-level SDKs
- Demonstrate excellence in C++ development and deliver high-performance, ultra-reliable software
- Work cooperatively and coordinate small teams to deliver new features on time
- Demonstrate impeccable software design skills, make extensive changes to an existing C++ code base that are modular and maintainable
We’re excited if you have
- 8+ years of experience in software development, architecture, and API design
- 2+ years of Linux application development
- Ability to accurately estimate software tasks and work to schedule
- Extensive experience in C++20, gdb, git, and adjacent tooling
- Experience with multi-threaded and multi-process development
- Detail-oriented, analytical, methodical, and self-driven
- Bachelor’s and/or master’s degree in computer science, computer engineering, or related technical discipline
Preferred Qualifications:
- Experience serving as a technical lead throughout the software development lifecycle
- Practical knowledge of application architecture and design patterns
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Partner Management team’s mission is to guide our content partners to imagine, develop, and publish best in class video apps and experiences. As the primary point of contact for platform, product, and technical topics, we partner closely with content publishers/streaming services, third-party developers, and cross-functional teams within Roku, including Content Distribution, Partner Growth, Partner Initiatives, Payments, Advertising, Product, and Engineering. In addition to facilitating onboarding and managing app launches across the world, we help partners build intuitive experiences that delight customers while ensuring compliance to Roku’s platform and business requirements.
About the Role
The Partner Engagement Associate will act as a key liaison between content partners and Roku. This role requires strong communication, project management, and organizational skills, as well as a solid understanding of product development, technical troubleshooting, and a proactive approach to process improvement.
You will work closely with content partners to optimize app integration and operational efficiency on Roku’s platform, focusing on technical onboarding, troubleshooting, and performance optimization. Internally, you’ll create and maintain knowledge base articles and other resources, while managing cross-functional projects to ensure smooth execution and clear communication with stakeholders. Your ability to navigate internal processes and provide actionable updates will be key to driving success.
This position is based in Austin, TX and will be in office Monday - Thursday with the option to work from home on Friday.
What you'll be doing
- Assist with post-deal relationships and manage day-to-day technical operations for a portfolio of streaming platform partners and vendors (primarily supporting LATAM/EMEA regions).
- Collaborate with external partners, including teams in Product, Engineering, Commerce, and Release Management, as well as internal teams such as Content Distribution, Partner Engineering, Developer Relations, Product, and Partner Growth + Marketing to drive technical engagements, manage partner app onboarding, and support the integration of new platform initiatives and features.
- Create and maintain knowledge base articles and other key materials for the team’s use.
- Guide internal team projects to completion with moderate oversight, keeping stakeholders informed and identifying opportunities for process improvements along the way.
- Develop technical expertise in Roku products and features to address partner inquiries, and collaborate with internal product and technology experts to resolve complex technical challenges and blocking issues.
- Participate in trouble-shooting and investigate root causes for technical quality issues along with engineers and product managers, recommending corrective and preventive actions
- Serve as the on-call escalation point of contact for any tentpole events hosted by Tier 1 partners in the region, with the responsibility of assessing, triaging, and prioritizing incidents quickly to determine severity, impact, while coordinating required cross-functional responses
- Foster a collaborative team environment while delivering an exceptional partner experience, acting as a Roku champion in the market.
We're excited if you have
- Must be fluent in Spanish (Portuguese a plus))
- Bachelor’s degree in Engineering, Business, or a related field is required.
- At least 1 year of experience managing projects, including tasks such as timeline creation, stakeholder engagement, meeting facilitation, and tracking progress/status.
- Familiarity with the software development lifecycle, APIs, and the distinction between front-end and back-end development. Experience with video delivery solutions, payment systems, DRM, and digital ad insertion is a plus.
- Hands-on experience with tools such as JIRA (DevOps), Airtable (Project Management), and Zendesk (Ticketing Solutions) is preferred.
- Clear, concise written and verbal communication, with the ability to tailor messages to different audiences and provide relevant context.
#LI-FA1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Roku trust engineering team is a close-knit group of professionals passionate about information security. Our mission is to protect our customers, partners, devices, services, infrastructure, and data. We work collaboratively, sharing insights and expertise to stay ahead of the curve. Join us, and you’ll be part of a dynamic team that thrives on challenges and celebrates victories together.
About the Role
As a Security Engineer on the Trust engineering team, you will support the design, implementation, and management of Roku’s end-to-end security systems and controls that impact a global user base. Key responsibilities will include supporting the development of security controls, managing and maintaining SIEM/SOAR tooling and threat intelligence platforms, conducting technical incident response, managing vulnerability and risk assessments, and mentoring more junior analysts. You will collaborate with teams within Trust engineering and across the wider organization to support, develop, and influence strong security practices and postures.
What you will be doing
- Trust Information Security Operations, supporting the design and implementation of information security systems and frameworks, including threat prevention, detection and mitigation tools
- Manage, maintain and optimize security information and event management (SIEM) platforms and associated security infrastructure
- Detect and respond to information security incidents, investigate security incidents, identify attack vectors, and lead containment/eradication/recovery efforts
- Create detailed incident reports, lead post-incident reviews, document lessons learned, and contribute to compliance reporting
- Threat Hunting & Proactive Measures: Hunt for undetected threats, tune security tools, refine detection rules, and address false positives
- Vulnerability management, analysis, oversee the vulnerability management lifecycle and reporting, support prioritization and advise relevant stakeholders on vulnerability status and postures
- Security controls, identify risks in new and existing projects and environments and support the implementation of necessary security controls to meet business needs
- Support the implementation of security orchestration, automation and response (SOAR) playbooks and procedures in order to improve response times and ensure a consistent approach to incidents
- Provide mentorship and support to more junior analysts, and act as an escalation point for complex issues
- Support in testing and evaluation of security products and solutions
- Support the development and management of the security operations centre (SOC) function as it is built up and developed into the future
- Raise awareness of security policies and best practices across the organization. And continue to contribute to the ongoing development of best practices, procedures and security training across the organization
We are excited if you have
- Strong understanding of SIEM, EDR, cloud security services (e.g., AWS GuardDuty), and various security technologies
- Experience in automation and development of automated playbooks and associated processes in security orchestration, automation and response (SOAR) environments
- Experience in the creation of incident response plans and leading incident response efforts, and post-incident reporting when required
- Threat intelligence, knowledge of tactics, techniques, and procedures (TTPs) utilized by threat actors and how to generate and deploy mitigation strategies
- Vulnerability management, monitoring, reporting and engagement with necessary stakeholders to ensure timely remediation
- Can demonstrate a strong understanding of network security principles and encryption technologies
- Experience with security change management processes and procedures
- Demonstrate experience of risk assessment and advisory capabilities on both internal systems and products/solutions from third-party vendors (SaaS, AI, etc)
- Experience in contributing to the development, implementation and management of security policies and procedures
- Strong knowledge of security frameworks and industry best practices – such as ISO 270001, NIST, PCI-DSS and others
- Strong analytical and problem-solving capabilities
- Demonstrate experience of effective communication and collaborative skills to work across diverse cross-functional teams, including development, IT, Legal, Governance and Risk, etc.
- Demonstrate experience in mentoring and the development of more junior staff members with an engineering and SOC environment
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Senior Director, Product Management, Video Ad Platform
Share this job
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
We are seeking a Senior Director of Product Management to own the end-to-end vision and evolution of Roku’s home-grown Video Ad Platform. This platform powers programmatic advertising across Roku Media and connects supply, demand, data, and ad decisioning into a unified marketplace.
You will define how inventory is represented and managed across Roku surfaces, how external demand systems connect and transact, and how data and signals flow through the platform to enable measurement and optimization. A core responsibility of this role is ensuring interoperability across the advertising ecosystem while maintaining Roku’s ability to innovate and differentiate through its own technology stack.
This role sits at the center of Roku’s programmatic strategy and is responsible for driving a cohesive platform vision that balances advertiser outcomes, viewer experience, and scalable monetization. This role requires deep expertise in video advertising technology and programmatic marketplace design.
What you'll be doing
End-to-end platform ownership
- Define and drive the multi-year vision for Roku’s Video Ad Platform, spanning supply management, demand connections, ad serving, auction decisioning, and platform data signals.
- Establish platform principles that prioritize extensibility, interoperability, and measurable advertiser outcomes.
- Ensure the platform evolves as a cohesive system rather than a collection of isolated capabilities.
Supply management and publisher media
- Own product strategy for supply management across Roku Media, including inventory governance, eligibility frameworks, packaging, and monetization controls.
- Define how supply enters and is represented within Roku Exchange and related marketplace surfaces.
- Partner with publisher media teams to align platform capabilities with content-level monetization strategies.
Demand connections and ecosystem interoperability
- Define how DSPs, SSPs, ad servers, and measurement partners integrate with Roku’s marketplace.
- Drive scalable integration patterns using industry standards while maintaining platform flexibility and differentiation.
- Own strategy for marketplace connectivity, including open exchange, private marketplace, and programmatic guaranteed frameworks.
Data, signals, and optimization
- Define how identity, contextual signals, and measurement inputs flow through the platform to support optimization and decisioning.
- Establish platform standards for signal quality, governance, and interoperability.
- Partner with engineering and data science to enable scalable optimization frameworks driven by platform data.
Organizational leadership
- Lead and develop a team of senior product managers across core platform domains.
- Set operating frameworks for prioritization, product strategy, and execution consistency.
- Align cross-functional partners across engineering, revenue, operations, privacy, and partnerships.
Executive collaboration and communication
- Translate technical platform strategy into clear business outcomes for executive stakeholders.
- Partner with revenue and go-to-market teams to align platform capabilities with advertiser needs and market trends.
- Communicate tradeoffs and long-term platform direction clearly across the organization.
What you need to know
Video ad serving and delivery
- Deep understanding of video ad serving systems, including client-side and server-side ad insertion (CSAI and SSAI).
- Experience with ad decisioning, pod management, fill optimization, and latency tradeoffs in streaming environments.
- Familiarity with VAST standards, wrappers, and video ad render behavior.
Publisher media and supply-side systems
- Experience operating or building publisher-side advertising platforms or supply-side marketplaces.
- Understanding of inventory governance, eligibility rules, and monetization controls.
- Knowledge of how content structure and advertising break design impact monetization outcomes.
Programmatic and marketplace mechanics
- Strong understanding of programmatic advertising workflows, including open exchange, private marketplace, and programmatic guaranteed models.
- Experience with auction mechanics, bid selection logic, and marketplace transparency concepts.
- Ability to translate advertiser and buyer needs into platform capabilities.
oRTB and ecosystem interoperability
- Deep familiarity with oRTB standards and bid request and response design.
- Experience building or evolving API driven integrations across DSPs, SSPs, ad servers, and measurement partners.
- Ability to balance interoperability with platform-level differentiation.
Data, signals, and optimization
- Understanding of identity, contextual signals, and measurement data used in programmatic decisioning.
- Experience applying data signals to platform-level optimization or selection logic.
- Familiarity with privacy and policy considerations related to advertising data flows.
We're excited if you have
- 10+ years of product management experience with significant ownership in video advertising or programmatic ad technology platforms.
- Experience owning end-to-end programmatic video platforms, including supply, demand, ad serving, and auction decisioning.
- Demonstrated success leading senior product managers and driving execution across large cross-functional organizations.
- Strong technical fluency with real-time systems, APIs, and large-scale platform architectures.
- Proven ability to define long-term platform vision for internally built advertising technology systems.
- Excellent communication skills with the ability to influence technical and executive audiences.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
At Roku, as a Senior Data Scientists you will leverage Big Data to generate insights that fuel Roku’s most significant business decisions. As a Senior Data Scientist, you will also use a combination of technical skills, business intuition, and analytical thinking to partner with business leaders and provide actionable recommendations. Senior Data Scientists at Roku are thought partners to executive business leaders, so communication and presentation are enormously important. Senior Data Scientists do not take direction from business owners and execute ad-hoc questions. You will proactively identify the areas of the data and business that require attention and formulate analyses, insights, and recommendations based on an excellent command of the needs. The Senior Data Scientist role at Roku is a perfect fit for anyone who wants to continue to evolve business domain expertise alongside technical and analytical development.
About the role
Roku is looking for a Sr. Data scientist to join the Core Analytics team supporting the Operations team. As a Sr. Data Scientist, you will bring strong technical experience retrieving, manipulating, analyzing, and visualizing data. Just as importantly, you will bring excellent communication skills, proven collaboration track record, and business acumen.
The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can help drive initiatives with internal stakeholders. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs.
This role is hybrid and located in Austin, TX. Employees are expected to report to the office Monday - Thursday.
What you’ll be doing:
- Develop and maintain dashboards, reports, and data visualizations to monitor key metrics for operational and systems health
- Analyze structured and unstructured data and communicate insights to help stakeholders solve business problems, identify trends and make data-driven decisions.
- Develop data visualizations that illustrate complex platform phenomena using Looker, Tableau etc.
- Develop necessary data pipelines to power automation, validation and reporting.
- Use creativity to find proxies where verbatim data or measurement is unavailable
- Collaborate with stakeholders to align data science initiatives with organizational goals and strategy design and execute AB tests
- Stay updated with the latest trends and technologies in data science to drive innovation
We’re excited if you have:
- 5+ years of relevant experience in data analytics, data science or business intelligence role. Previous experience in Logistics, operations, product analytics is preferred.
- Excellent command of SQL and experience working with Big Data
- Experience coding in Python or R.
- Hands-on experience with data visualization platform like Tableau, Looker, or similar
- Statistics knowledge: A/B testing, statistical inference, interpretation of data
- Have a bias towards action in resolving issues and operate in a high-energy, fast-paced environment
- Self-driven, highly motivated, and independent minded individual who has a natural curiosity for understanding operations via data.
- Strong communication skills. Composes and communicates materials and information that is clear, concise, and appropriate to the intended audience.
- Excellent investigative skills with a passion for finding the root cause of an issue.
- The ability to work independently and across multiple time zones
- Ownership mindset, you own end to end lifecycle of a product starting from ideation, rollout to post-launch performance tracking
- Academic background in math, physics, computer science, economics
#LI-CU1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For Massachusetts Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to enterprise-grade recruiting system configuration, data management, and testing in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For New York Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.
Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.
For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
- Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
- Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
- Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
- Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
- Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
- Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
- Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
- Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
- Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
- Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
- Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.
We're excited if you have
- 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
- Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
- Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
- Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
- Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
- Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
- Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
- Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
- Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
- Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Advertising Performance group focuses on performance for all participants in the Advertising ecosystem - Advertisers, Publishers, and Roku. The systems and solutions span multiple disciplines and technologies to perform real-time multi-objective optimization across distributed systems at large scale and with low latency. We use Machine Learning, Reinforcement Learning, AI, Control and Optimization Systems, and Auction Dynamics to solve a large set of complex problems. At the core of this is our Machine Learning and Inference Platform that powers the entire landscape.
About the role
In this role, you will architect, design, and lead the development of a SOTA Inference platform that can handle Advertising-level low latencies, scale, throughput, and availability with optimizations that span across hardware, software, and models. We’re looking for a strong technical leader with deep experience in ML serving, high-performance computing, and industry standard frameworks - someone excited to mentor engineers, innovate at scale, and shape the future of machine learning at Roku.
What you’ll be doing
- Lead the design and development of a SOTA Inference platform
- Oversee the development of monitoring, observability, and other tooling to ensure system and model performance, reliability, and scalability of online inference services
- Identify and resolve system inefficiencies, performance bottlenecks, and reliability issues, ensuring optimized end-to-end performance
- Stay at the forefront of advancements in inference frameworks, ML hardware acceleration, and distributed systems, and incorporate innovations where and when they are impactful
We’re excited if you have
- M.S. or above in CS, ECE, or a related field
- 10+ years of experience in developing and deploying large-scale, distributed systems, with at least 5 years in a leadership or technical lead role
- Strong programming skills in high-performance languages
- Deep understanding of inference frameworks and ML system deployment
- Proven experience optimizing performance for large-scale machine learning systems, including a deep knowledge of SOTA model optimizations, hardware-software co-design, GPU acceleration, and HPC techniques
- Excellent communication and collaboration skills
- Experience leading teams working on high-throughput, low-latency ML serving systems
- Experience collaborating with and leading global, cross-functional teams
- Contributions to open-source ML or systems projects
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Roku TV team is looking for a Product Partnerships Manager to work closely with Roku’s global OS manufacturing partners and various internal groups to bring new Roku TV products to market and measure key operational areas. We never lose sight of the critical path and can inspire others to follow it. Fostering collaboration is a core component, as we believe a great team can do anything.
About the role
As the Product Partnerships Manager, you will help identify, define, and communicate technical requirements and product features to internal and external stakeholders. The relationships you develop with our partners will empower you to articulate their perspective on product features and create common understanding and alignment. You will be required to author feature guides and product briefs, enabling the team to efficiently and effectively develop and qualify new Roku products. The insights you gather and develop by working cross-functionally within Roku and with our partners will help inform Roku’s product and feature roadmaps and strengthen our competitive advantage.
What you’ll be doing
- Own the product and technical relationship with global OEM partners working on Roku TV and Smart Projectors
- Coordinate with business development, marketing, and engineering teams to cultivate and bolster successful product partnerships
- Work with the factory partners to establish short-term and multi-year product roadmaps and gather and develop insights that will help strengthen Roku’s competitive advantage
- Understand and analyze partners’ requirements and translate them to product requirement documents and feature guides
- Author Product Briefs and Feature Guides for new products and key features, and track these initiatives to successful completion
- Work with Roku Engineering to define technology and tools roadmaps that drive innovation and maintain product differentiation
- Advocate for product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
- Develop and enhance relationships with key internal stakeholders, understand the business, and navigate within the organization to drive initiatives effectively
- Use data analytics to monitor product health, product engagement, and drive business decisions
We’re excited if you have
- 5+ years in a Product or Engineering role in the consumer electronics domain
- Bachelor’s degree in Engineering, Business, or related discipline required
- Possess a pragmatic, strategic approach to problem-solving and can foster that trait in your team
- You know how to build trust and deliver on your objectives, working across independent teams with independent priorities
- Have strong product and business intuition
- You make decisions with data, but know how to proceed when none is available
- Experience operating across multiple workstreams (hardware and/or software) to deliver successful products
- Experience with partner management and negotiation
- Experience working with cross-functional teams across product, engineering, operations, and finance
- Knowledge of the TV industry (core technology, retail strategy, regulatory/certification requirements) a plus
- Ability to communicate effectively, both written and verbally
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the Team
The Roku TV & Licensing team is looking for a Senior Business Development Manager with a deep understanding and experience in the TV industry to work closely with our Roku TV partners (factories, brand licensees, OEM/ODM) and Roku's cross-functional teams to analyze and make recommendations for engagement with new partners to integrate Roku's Operating System. This person will support the Roku TV teams by helping to manage new and ongoing programs at these partners.
About the Role
We are looking for a motivated individual to utilize your experience & skillset to understand and present the Roku OS and reference designs to key partners to drive adoption. Your partner management experience will help you identify and communicate program and business requirements to partners and field product features requests back into Roku. In this role you will be required to review and contribute to global business planning and product requirement documents which align & support Roku initiatives and our partners’ goals, objectives and timelines.
The work we do can be challenging but impactful and that's why we enjoy it so much. The ideal candidate isn't a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the company and larger team succeeds.
What you'll be doing
- Manage business relationships with partners that are located throughout the Americas including Central America and Brazil
- Facilitate discussions between Roku's teams and current and potential new partners & factories
- Work with partners to establish short term programs and long-term relationships to embed Roku's OS in their products
- Collect, analyze and present the partner's requirements to Roku's cross functional teams and work to create legal agreements
- Coordinate with Roku's cross functional teams on new partnership engagements
- Support program kick-off meetings and development efforts with partners & factories
- Work with factories to ensure programs are running as planned
- Work with partners on timely reporting and tracking of products with the Roku OS embedded
- Organize and lead quarterly business and technical reviews
- Advocate product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
- Conduct market & product research to determine industry requirements & opportunities
- Research, analyze and report current market conditions for strategic consideration
- Provide industry analysis. Identify competitive threats and create actionable reporting
We're excited if you have
- Bachelor's degree in Business, Engineering or related discipline required
- Business development &/or partner management background with clear understanding of Consumer Electronics (CE) products and industry experience focused on TV, Audio, streaming devices
- Understand Operating Systems, SW architecture and HW reference designs
- Excellent knowledge of TV and Audio industry and supporting technologies
- Outstanding partner management skills, leveraging your strong business acumen and technical background
- Experience working with ODM/OEMs and using data analytics & reporting to drive business decisions
- 10+ years working with CE partners, focused on Latin American markets
- Excellent verbal, presentation, and written communication skills in English required
- Fluency in Spanish & Portuguese preferred
- Ability and willingness to travel as needed
#LI-DH2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku is seeking a Senior Program Manager to lead a complex, multi‑phase Workday ATS (Applicant Tracking System) transformation spanning Workforce Planning, Recruiting, and Onboarding. This is a highly visible role operating at the intersection of People, Talent Acquisition (TA), Enterprise Applications, and executive leadership.
This program involves significant change management, cross‑functional alignment, and integration across multiple systems and teams. The ideal candidate brings strong executive presence, high emotional intelligence (EQ), and the ability to navigate resistance while driving clarity, alignment, and delivery. This role partners closely with People, TA, Engineering, Finance, and an external implementation partner to deliver a scalable, end‑to‑end hiring platform.
Following a successful launch, this role is expected to scale to additional programs across the People and Pay domain and, potentially, to other enterprise initiatives.
What you'll be doing
- Own end‑to‑end program leadership for a multi‑phase Workday ATS transformation, from planning through stabilization and optimization
- Drive alignment across Workforce Planning, Recruiting, and Onboarding to deliver a cohesive end‑state experience
- Partner closely with People and TA leadership to navigate change, surface concerns, and build trust and momentum
- Lead cross‑functional teams across HR, TA, Enterprise Applications, Engineering, Finance, and external implementation partners
- Establish and manage program governance, including milestones, dependencies, risks, issues, and executive reporting
- Proactively identify risks and obstacles; drive decisions and resolution through structured problem‑solving and influence
- Translate complex functional and technical concepts into clear, executive‑ready communications
- Ensure integration readiness across upstream and downstream systems and processes
- Drive disciplined change management, adoption planning, and readiness across impacted teams
- Serve as a trusted advisor to senior leaders, bringing clarity, options, and recommendations
We're excited if you have
- 10+ years of experience leading large‑scale, cross‑functional programs, ideally in HR, People Systems, or Enterprise Applications
- Hands‑on experience with Workday Recruiting / ATS transformations or similarly complex HR technology programs
- Working knowledge of end‑to‑end hiring processes, including workforce planning, recruiting, and onboarding
- Strong understanding of how functional processes connect to technical architectures and integrations
- Demonstrated success leading programs in environments with change resistance or competing priorities
- Exceptional communication skills, with the ability to influence at the executive level
- High emotional intelligence and strong stakeholder management skills
- Proven ability to manage external implementation partners and internal delivery teams
- Experience establishing governance, metrics, and executive‑level reporting for complex programs
- Comfortable operating with ambiguity and driving structure where none exists
- Nice to have:
- Experience scaling program management practices across multiple initiatives
- Background in People, Payroll, or broader HCM domains
- Experience in media, technology, or high‑growth environments
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku’s leadership in streaming depends on delivering exceptional devices that combine the right hardware platforms with Roku OS to create simple, reliable, and delightful experiences. Roku is the #1 TV streaming platform in North America, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV.
Our mission is to change the face of television and streaming media watching around the world. This role is tasked with leveraging hardware and software to create a unique viewing experience, one that turns users into raving fans.
You will report directly to the Vice President of Software Engineering and serve as a key technical contributor for Roku’s device platform strategy, with a strong focus on high-quality software solutions.
We are looking for a highly skilled Lead Systems Software Architect who leads complex implementations for Roku TVs and streaming devices, grounded in a deep understanding of multimedia system design (video/audio pipelines, SoCs, memory, power, thermals). You will design, implement, debug, and optimize the software platform that spans the full system, ensuring it is performant, secure, and scalable across SKUs and generations. You will collaborate with ODM partners, chipset vendors, and internal software/hardware teams to drive products from concept to mass production.
The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate isn’t a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the team succeeds.
For California Only - The estimated annual salary for this position is between $350,000 - $510,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off."
What you’ll be doing
Software development & platform ownership
- Own complex features or subsystems end-to-end, from design and implementation through bring-up, validation, and production support.
- Translate product and business goals into concrete designs, tasks, and implementation plans.
- Design, implement, and maintain core platform software for Roku device programs and platforms, with a strong focus on code quality, robustness, and long-term maintainability.
- Contribute to and influence hardware–software partitioning, platform APIs, and integration patterns to enable feature teams to build reliably on the device platform.
- Drive and model best practices for coding standards, code reviews, testing strategies, and CI/CD for platform software.
Multimedia & system-level engineering
- Implement and optimize video/audio pipelines, codecs, and rendering paths to deliver high-quality playback, low latency, and smooth UI/UX for streaming applications.
- Contribute to end-to-end multimedia system design for TVs and streaming devices, ensuring solutions scale across SKUs and generations.
- Define and help maintain benchmarks and test scenarios for media, graphics, and system behavior that map directly to Roku use cases.
- Implement and maintain secure boot, DRM integrations, and standards-compliant content protection features in collaboration with security experts.
Systems-aware implementation integrating hardware-software
- Lead the product evaluation and enablement of candidate SoCs and companion chipsets, partnering with SoC vendors on performance, power, cost, and ecosystem maturity.
- Implement and maintain drivers, HALs, and low-level services that expose the right hardware capabilities (media, graphics, connectivity, security) to Roku OS.
- Drive early bring-up and debug of new SoCs and boards from a software perspective (boot chain, device drivers, board support packages, diagnostics).
- Anticipate system-level failure modes (thermal, power, component tolerances, resource exhaustion) and implement software mitigations (throttling, graceful degradation, watchdogs, telemetry hooks).
Performance engineering in constrained environments
- Define and enforce memory, CPU/GPU/NPU, and storage budgets across SKUs, working closely with feature teams.
- Use profiling tools, tracing, and telemetry to diagnose and fix performance bottlenecks across the stack (kernel, drivers, middleware, apps).
- Implement optimizations to improve boot time, UI performance, streaming quality, and app responsiveness while staying within platform constraints.
Quality, diagnostics, and observability
- Partner with NPI, test, and manufacturing engineering to design and implement system-level validation strategies, test automation, and regression suites for your components.
- Implement and refine diagnostics, logging, and telemetry that make field issues diagnosable and fixable at scale, including the platform hooks needed for AI-assisted troubleshooting.
- Ensure the robustness and reliability of low-level software in production configurations, including robust error handling, recovery strategies, and safe update mechanisms.
Cross-functional collaboration & technical leadership
- Collaborate with OS, media, graphics, connectivity, security, and cloud/service teams to integrate platform features that meet product requirements.
- Provide technical mentorship to other software engineers, especially around debugging complex system issues, performance tuning, and best practices for systems-level code.
- Work closely with engineering leads to review designs, surface trade-offs, and de-risk implementations before they reach production.
- Partner with SoC vendors and OEM/ODM partners from design through mass production, ensuring software deliverables, validation, and readiness meet Roku’s standards
AI and system-level intelligence
- Implement components in system-level AI/ML flows where AI is in the loop (e.g., quality monitoring, recommendations, anomaly detection, test selection).
- Specify and implement platform APIs and telemetry that enable AI tools to be effective across the device stack (logs, traces, metrics, events).
We’re excited if you have
Education & experience
- BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or related field.
- 15+ years of industry experience in embedded systems-level software development, with a strong emphasis on hands-on software development for multimedia products.
- Proven track record building and shipping AV products (TVs, set-top boxes, streaming devices, consoles, or similar) at scale.
Software development & systems expertise
- Strong experience with embedded Linux or Android-based systems
- Proficiency in one or more systems programming languages such as C/C++ (Rust or similar is a plus), with deep experience in debugging, performance tuning, and maintainable code design.
- Strong familiarity with modern SDLC practices: CI/CD, automated testing, static/dynamic analysis, continuous performance regression monitoring, and observability tooling.
Multimedia & system knowledge
- Deep understanding of ARM-based SoCs, multimedia pipelines, and system constraints (memory bandwidth/latency, storage performance, UI/frame-rate stability, thermal behavior).
- Demonstrated ability to analyze and optimize system-level performance using profiling, tracing, and hardware counters.
- Experience with DRM, content protection, secure boot, and related industry standards for streaming and TV products.
- Experience collaborating with SoC vendors and ODM/OEM partners from design through mass production, especially around platform software deliverables and validation.
AI, accelerators, and low-level platforms
- Experience with NPU/DSP/AI accelerator blocks on embedded SoCs, including maximizing throughput and minimizing latency within real-world device constraints.
- Ability to build or integrate end-to-end flows where AI is in the loop, particularly for diagnostics, performance optimization, or UX improvements.
- Proficient in using AI tools for debugging, code review, test selection, and log analysis, and in implementing the platform hooks (APIs/telemetry) that those tools need.
Hardware & board-level understanding (bonus)
- Solid understanding of board-level design concepts (schematics/layout review, power and thermal design, signal integrity considerations, and interfaces such as I²C, USB, PCIe, and HDMI).
- Comfortable partnering with board design teams to translate software and system needs into board-level requirements and constraints, even though your primary focus is software
How you work
- Strong communication skills with the ability to explain complex software and system trade-offs to both technical and non-technical stakeholders.
- A bias toward data-driven decisions, clear documentation, and repeatable processes.
- Demonstrated ability to lead technically through code and design, influence cross-functional teams, and drive complex platform changes from concept to production.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku’s leadership in streaming depends on delivering exceptional devices that combine the right hardware platforms with Roku OS to create simple, reliable, and delightful experiences. Roku is the #1 TV streaming platform in North America, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV.
Our mission is to change the face of television and streaming media watching around the world. This role is tasked with leveraging hardware and software to create a unique viewing experience, one that turns users into raving fans.
You will report directly to the Vice President of Software Engineering and serve as a key technical contributor for Roku’s device platform strategy, with a strong focus on high-quality software solutions.
We are looking for a highly skilled Lead Systems Software Architect who leads complex implementations for Roku TVs and streaming devices, grounded in a deep understanding of multimedia system design (video/audio pipelines, SoCs, memory, power, thermals). You will design, implement, debug, and optimize the software platform that spans the full system, ensuring it is performant, secure, and scalable across SKUs and generations. You will collaborate with ODM partners, chipset vendors, and internal software/hardware teams to drive products from concept to mass production.
The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate isn’t a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the team succeeds.
What you’ll be doing
Software development & platform ownership
- Own complex features or subsystems end-to-end, from design and implementation through bring-up, validation, and production support.
- Translate product and business goals into concrete designs, tasks, and implementation plans.
- Design, implement, and maintain core platform software for Roku device programs and platforms, with a strong focus on code quality, robustness, and long-term maintainability.
- Contribute to and influence hardware–software partitioning, platform APIs, and integration patterns to enable feature teams to build reliably on the device platform.
- Drive and model best practices for coding standards, code reviews, testing strategies, and CI/CD for platform software.
Multimedia & system-level engineering
- Implement and optimize video/audio pipelines, codecs, and rendering paths to deliver high-quality playback, low latency, and smooth UI/UX for streaming applications.
- Contribute to end-to-end multimedia system design for TVs and streaming devices, ensuring solutions scale across SKUs and generations.
- Define and help maintain benchmarks and test scenarios for media, graphics, and system behavior that map directly to Roku use cases.
- Implement and maintain secure boot, DRM integrations, and standards-compliant content protection features in collaboration with security experts.
Systems-aware implementation integrating hardware-software
- Lead the product evaluation and enablement of candidate SoCs and companion chipsets, partnering with SoC vendors on performance, power, cost, and ecosystem maturity.
- Implement and maintain drivers, HALs, and low-level services that expose the right hardware capabilities (media, graphics, connectivity, security) to Roku OS.
- Drive early bring-up and debug of new SoCs and boards from a software perspective (boot chain, device drivers, board support packages, diagnostics).
- Anticipate system-level failure modes (thermal, power, component tolerances, resource exhaustion) and implement software mitigations (throttling, graceful degradation, watchdogs, telemetry hooks).
Performance engineering in constrained environments
- Define and enforce memory, CPU/GPU/NPU, and storage budgets across SKUs, working closely with feature teams.
- Use profiling tools, tracing, and telemetry to diagnose and fix performance bottlenecks across the stack (kernel, drivers, middleware, apps).
- Implement optimizations to improve boot time, UI performance, streaming quality, and app responsiveness while staying within platform constraints.
Quality, diagnostics, and observability
- Partner with NPI, test, and manufacturing engineering to design and implement system-level validation strategies, test automation, and regression suites for your components.
- Implement and refine diagnostics, logging, and telemetry that make field issues diagnosable and fixable at scale, including the platform hooks needed for AI-assisted troubleshooting.
- Ensure the robustness and reliability of low-level software in production configurations, including robust error handling, recovery strategies, and safe update mechanisms.
Cross-functional collaboration & technical leadership
- Collaborate with OS, media, graphics, connectivity, security, and cloud/service teams to integrate platform features that meet product requirements.
- Provide technical mentorship to other software engineers, especially around debugging complex system issues, performance tuning, and best practices for systems-level code.
- Work closely with engineering leads to review designs, surface trade-offs, and de-risk implementations before they reach production.
- Partner with SoC vendors and OEM/ODM partners from design through mass production, ensuring software deliverables, validation, and readiness meet Roku’s standards
AI and system-level intelligence
- Implement components in system-level AI/ML flows where AI is in the loop (e.g., quality monitoring, recommendations, anomaly detection, test selection).
- Specify and implement platform APIs and telemetry that enable AI tools to be effective across the device stack (logs, traces, metrics, events).
We’re excited if you have
Education & experience
- BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or related field.
- 15+ years of industry experience in embedded systems-level software development, with a strong emphasis on hands-on software development for multimedia products.
- Proven track record building and shipping AV products (TVs, set-top boxes, streaming devices, consoles, or similar) at scale.
Software development & systems expertise
- Strong experience with embedded Linux or Android-based systems
- Proficiency in one or more systems programming languages such as C/C++ (Rust or similar is a plus), with deep experience in debugging, performance tuning, and maintainable code design.
- Strong familiarity with modern SDLC practices: CI/CD, automated testing, static/dynamic analysis, continuous performance regression monitoring, and observability tooling.
Multimedia & system knowledge
- Deep understanding of ARM-based SoCs, multimedia pipelines, and system constraints (memory bandwidth/latency, storage performance, UI/frame-rate stability, thermal behavior).
- Demonstrated ability to analyze and optimize system-level performance using profiling, tracing, and hardware counters.
- Experience with DRM, content protection, secure boot, and related industry standards for streaming and TV products.
- Experience collaborating with SoC vendors and ODM/OEM partners from design through mass production, especially around platform software deliverables and validation.
AI, accelerators, and low-level platforms
- Experience with NPU/DSP/AI accelerator blocks on embedded SoCs, including maximizing throughput and minimizing latency within real-world device constraints.
- Ability to build or integrate end-to-end flows where AI is in the loop, particularly for diagnostics, performance optimization, or UX improvements.
- Proficient in using AI tools for debugging, code review, test selection, and log analysis, and in implementing the platform hooks (APIs/telemetry) that those tools need.
Hardware & board-level understanding (bonus)
- Solid understanding of board-level design concepts (schematics/layout review, power and thermal design, signal integrity considerations, and interfaces such as I²C, USB, PCIe, and HDMI).
- Comfortable partnering with board design teams to translate software and system needs into board-level requirements and constraints, even though your primary focus is software
How you work
- Strong communication skills with the ability to explain complex software and system trade-offs to both technical and non-technical stakeholders.
- A bias toward data-driven decisions, clear documentation, and repeatable processes.
- Demonstrated ability to lead technically through code and design, influence cross-functional teams, and drive complex platform changes from concept to production.
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
ServiceNow Application Engineer
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At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least April 10, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
At GFiber, we take pride in award-winning customer service and operational excellence. Ticketing is central to our ability to delight our customers and provide outstanding quality. We are seeking a ServiceNow engineer to play a critical role in driving forward our ticketing platform.
We are seeking a ServiceNow Engineer to contribute to GFiber’s enterprise ticketing and workflow platform strategy and implementation, delivering scalable, reliable, and user-friendly solutions that improve internal operations and enhance customer experience.
Role Description
This ServiceNow Application Engineer position focuses on the hands-on development and technical execution of the ServiceNow platform at GFiber. Working as a key member of the development team, you will contribute to the full scope of our implementation - from building new customer-facing functionality to maintaining system health through best practices. You will be responsible for the technical delivery of assigned projects, providing critical support for defect remediation and maintaining seamless technical handovers to ensure consistent progress and platform stability throughout the development lifecycle.
In this role, you'll:
- Lead the end-to-end design, development, and code review process for ServiceNow applications to ensure technical excellence and scalability.
- Serve as the primary technical point of contact for real-time troubleshooting, defect remediation, and system stability during business hours.
- Translate complex business requirements into technical solutions by collaborating with cross-functional stakeholders and GFiber leadership.
- Guide the daily activities of other application engineers through mentorship and technical oversight to maintain a consistent development velocity.
- Participate actively in all scrum ceremonies and Standups, contributing technical updates and identifying potential blockers for the development cycle.
At a minimum we'd like you to have:
- Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience.
- 4 years of experience in ServiceNow application development.
- Experience with ServiceNow architecture, design, development, implementation, and administration, including experience with the ServiceNow Application Suite.
- 1 year of experience working with databases, structured data, and schema design.
It's preferred if you have:
- Experience integrating internal and external (SaaS based) applications using REST and oAuth.
- Experience developing and deploying solutions within ServiceNow ITSM, ITOM, and Telecommunications Service Management (TSM/TSOM).
- Knowledge of ServiceNow Discovery, Service Mapping, and/or Network Inventory Management.
- Experience with multiple ticketing solutions including Salesforce, ServiceNow, and others.
- Experience with Agile and Scrum development approaches.
- ServiceNow Certified Implementation Specialist (CIS) or Application Developer certification.
The US base salary range for this full-time position is between $ 117,600- $ 172,500 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
#LI-DNI
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Ready to apply?
Apply to GFiber
Technical Operations Manager, Field Operations- HUT/CO Facilities
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At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least May 1st, 2026 This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description:
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With the Field Technical Operations team on GFiber, you’ll support the deployment, operations, installations, and maintenance of a fiber optic network supporting residential and business customers throughout central Texas. This role requires a passion for being on-the-ground, executing complex projects that improve internet access, speed, and service in your community. This role will flex to meet the needs of the business, plugging into areas where needs are critical, and then rapidly moving onto new areas of need as the business evolves. As a consequence, your manager may change frequently in this role, as it will rotate across functions on a needs-basis. It will require some knowledge of our industry and willingness to learn much more. A versatile skill set, a flexible approach, and a willingness to learn and adapt to new challenges as the role evolves and changes is critical. The Tech Ops team is responsible for deployment and maintenance of a fiber optic network throughout your market, and customer installations and repairs. Team members are expected to analyze vendor performance and field data, extract actionable insights, identify improvement opportunities, and present data and metrics to stakeholders in a concise and clear way that enables data-driven decision making. This role will focus on the management and maintenance of GFiber’s HUT/CO facilities. It will report to the Technical Operations Lead and address new business needs and projects as needed. |
In this role, you’ll:
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At a minimum we’d like you to have:
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It’s preferred if you have:
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The US base salary range for this full-time position is between $153,600 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
#LI-DNI
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Ready to apply?
Apply to GFiber
IT Corporate Senior Systems Engineer
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At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least April 17, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
At GFiber, our Information Systems and Technology team plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together, we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.
Role Description
As a Senior IT Systems Engineer, you will architect and maintain the digital workspace our employees rely on daily. This role oversees the entire lifecycle of corporate applications, from end-to-end deployment and configuration to automated patching and long-term administration. You will manage our Google Workspace environment and support critical office technology, including multi-vendor networking, conferencing, and advanced printing solutions. While possessing deep expertise in software application engineering, you will maintain a robust foundation in full device management to ensure secure and seamless delivery across macOS, Windows, and ChromeOS platforms.
In this role, you'll:
- Manage the enrollment, security posture, and compliance of macOS, Windows, and ChromeOS devices using Microsoft Intune, Google Workspace, and Kandji/Iru to provide a stable platform for application delivery.
- Architect the end-to-end deployment, configuration, and proactive patching strategies for the corporate productivity suite. This includes leading the rollout of new enterprise solutions from initial environment setup through to ongoing maintenance and optimization.
- Deploy and provide advanced support for office technology, including LAN/Wi-Fi networking, Google Meet conferencing/AV systems, and enterprise printing hardware and software.
- Perform administration, strategy, and security hardening for Google Workspace, including advanced mobile device management for Android/iOS and Google Meet integrations.
- Utilize advanced scripting (Python, PowerShell, or GAM) to automate software packaging, agent rollouts (e.g., CrowdStrike, CatchPoint), and system-wide compliance remediation.
- Collaborate with cross-functional stakeholders and vendors to understand business needs and implement scalable software and hardware solutions that streamline corporate operations.
At a minimum we'd like you to have:
- Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent practical experience.
- 8 years of experience as a Systems Engineer in an Enterprise Corporate IT environment.
- 5 years of experience managing Google Workspace at an enterprise level, overseeing Application Lifecycle Management (packaging, deployment, patching), and supporting office networking (Wi-Fi, LAN).
- Experience managing macOS/Apple MDM tools (e.g., Kandji/Iru) and Microsoft Intune.
- Experience deploying applications on premise or software as a service (SaaS).
It's preferred if you have:
- Professional Google Workspace, Apple, or Microsoft Endpoint related certifications.
- Experience configuring Okta or Entra ID for SAML federation, SSO, and automated user provisioning.
- Experience working with Python, PowerShell, and GCP Cloud CLI for advanced systems automation and API-driven integrations.
- Experience delivering complex technical projects within an Agile environment (e.g., Scrum).
- Ability to use written and verbal communication to explain complex architectural fixes and technical concepts to both technical and non-technical audiences.
The US base salary range for this full-time position is between $136,000 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
#LI-DNI
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Ready to apply?
Apply to GFiber
Channel Manager - Western/Central
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Location: Illinois or Texas (Remote, significant travel required)
About Hexnode
Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS.
Hexnode is a rare combination of global scale, product excellence, and startup-level velocity. We operate in a mission-critical category—unified endpoint management—supporting organizations that rely on secure, reliable device management every minute of every day.
Role
Drive high-velocity pipeline and revenue growth through a strategic partner ecosystem across the Central and Western US. You will be responsible for recruiting, enabling, and co-selling with top-tier VARs, MSPs, and Distributors, targeting key buyers in IT, Security, and Endpoint Management.
Responsibilities
- Identify and activate a strategic portfolio of partners, prioritizing quality and long-term alignment over sheer volume.
- Develop and execute "Top 10" quarterly business plans, including joint pipeline development, executive alignment, and structured QBRs.
- Empower partners through expert-level pitch coaching, product demos, and sharp competitive positioning against incumbents like Intune, JAMF, Ivanti, and Workspace ONE.
- Collaborate on compelling partner offers, including creative bundling, MDF/co-marketing initiatives, and clear referral/resale frameworks.
- Maintain a disciplined cadence for forecasting partner-sourced pipeline and bookings to ensure consistent quota over-performance.
Who You Are
- 6–11 years of B2B partner/channel sales experience within SaaS, Security, or IT Infrastructure.
- Proven record of carrying a partner quota and navigating 2-tier distribution models (Distributor → Reseller/MSP).
- Exceptionally comfortable selling into the mid-market and commercial enterprise segments (500–10,000 employees).
- Deep experience working with MSPs, VARs, SIs, and Apple-focused or Education resellers. Experience with mobile carriers or agent networks is a significant plus.
- A skilled "internal seller" capable of securing SE resources, pricing approvals, and marketing support to unblock partner deals.
- High partner empathy with the ability to translate technical complexity into a simple, partner-ready value proposition.
Hexnode is an Equal Opportunity Employer. We welcome and encourage candidates of all backgrounds, identities, and experiences to apply.
Ready to apply?
Apply to Mitsogo IncAt Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
We are seeking an HSE Superintendent to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country.
Per Diem Available for This Role — Apply today and ask your recruiter for details.
The ideal candidate will have education, training, and experience in the construction field commensurate with the intended duties coupled with a high level of passion, commitment, and dedication to the health and well-being of others.
Responsibilities
- Support the implementation of HSE management systems that support the project needs. These will include site-specific plans and programs.
- Provide technical guidance to the assigned project.
- Assist management, supervision, and employees in the planning, recognition, evaluation, and mediation of risk.
- Facilitate and/or conduct HSE training for the project as needed, and ensure training is tracked internally as required.
- Lead or participate in investigation of incidents, including causal analyses, and prepare incident report(s).
- Regularly communicate the status of the project’s HSE culture and performance with project and Nox Management.
- Provide injury management from a site level and support workers’ comp case management.
- Provide timely and accurate reporting with internal and external support including, but not limited to, claims processing, return to work, light duty assignment, closure of claims, and resolving discrepancies as needed.
- Provide direction and guidance for any employees under your supervision
Qualifications
- A minimum of three years of construction HSE experience preferred or a degree in OHS related field is acceptable in lieu of field experience.
- Prefer at least one year in a supervisory role (can be non-HSE related), and experience with the craft and work activities to be performed on the project (i.e.: electrical, welding, crane, and equipment operation, rigging, etc.).
- Capable of providing HSE management for small to midsize projects (≤250 employees).
- Ability to manage HSE teams of three or less.
- Thorough understanding of construction work practices.
- Excellent written and verbal communication (includes use of proper grammar, spelling, etc.).
- Ability to foster compromise that meets the needs of operations while maintaining compliance with policy.
- Advanced knowledge of behavior-based safety and human performance initiatives.
- Ability to positively motivate others and establish a positive and professional rapport with all employees, other site personnel and customers.
- Ability to lift 50 pounds, unassisted, frequently throughout the day.
- Ability to work from various heights via ladders, scaffolds, aerial lifts, catwalks and other safe work platforms and area.
- Able to work a 40-hour work week, with overtime and off-hour shifts as required.
- Able to work in extreme weather conditions and elements, indoor or outdoor, including heat, cold, rain, mud, dust, and snow depending on the job location.
Education/Certifications
- NFPA 70E trained.
- NCCER Safety Technology* or other Nox-recognized certification and on path to obtain nationally recognized certification (BCSP, NASP, or other Nox-recognized certification provider) OR in an accredited degree program for occupational safety and health.
- Extensive knowledge of OSHA standards and any other applicable regulations
- OSHA 500
- CPR/AED/First Aid Certification
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ACA)
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
We are seeking a Material Handler to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments.
The ideal candidate will demonstrate knowledge of basic hand tools and power tools. This person will assist in and/or perform under supervision of all aspects of fabrication to support the construction industry. They will be tasked with miscellaneous task including but not limited to material handling assembly of prefabricated systems, and other general labor tasks. This position will require mechanical aptitude, mathematical skills, and literacy skills to meet the position’s primary needs.
Responsibilities
- Fabrication & Assembly: Operate machinery (including but not limited to drilling/deburring hand tools, welders, cutters, grinders, hydraulic CNC equipment) to fabricate parts and assemble components according to specifications.
- Blueprint Reading: Interpret technical drawings, blueprints, and specifications to determine the materials, dimensions, and procedures needed for fabrication.
- Quality Control: Inspect and measure finished products to ensure they meet the required quality standards and specifications.
- Maintenance & Safety: Perform routine maintenance on tools and equipment to ensure safe and efficient operation. Adhere to safety protocols and workplace standards.
- Material Handling: Prepare and organize materials needed for the fabrication process, including cutting and shaping metals, plastics, and composites.
- Collaboration: Work closely with other team members to ensure timely production and resolve any issues that arise during the fabrication process.
- Documentation: Maintain accurate records of work orders, production schedules, and inventory usage.
- Problem-Solving: Troubleshoot and resolve issues related to fabrication processes, machinery, or materials.
- Perform jobsite housekeeping and general labor
- Perform other Prefab related duties and assignments as instructed by Supervisor
Qualifications
- Ability to read and interpret technical drawings, blueprints, instructional manuals and understand specifications
- Knowledge of safety procedures and best practices in a manufacturing environment.
- Basic math skills for measuring, calculating dimensions, and material quantities.
- Proficiency in using fabrication tools and machinery
- Ability to lift heavy materials up to 50lbs and stand for extended periods. Comfort with handling tools and machinery.
- Self-motivated and eager to learn
- Ability to follow directions, both written and verbal
- Ability to lift 50 pounds, unassisted, frequently throughout the day
- Ability to stand or be on your feet for long periods of time
- Ability to do the following: bending, squatting, crawling, climbing, kneeling, balancing, pushing, pulling, reaching overhead, and repetitive use of arms, hands, and fingers
Experience:
- Previous experience in a fabrication, manufacturing, or mechanical environment is preferred. Experience with welding, cutting, or machine operation is a plus.
Education & Certifications
- High school diploma or equivalent; technical certifications or training in fabrication or welding are advantageous.
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)
#NXCLIND1
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
Nox Group is now hiring a Material Handler. The ideal candidate will demonstrate knowledge of basic hand tools and power tools. This person will assist in and/or perform under supervision of all aspects of fabrication to support the construction industry. They will be tasked with miscellaneous task including but not limited to material handling assembly of prefabricated systems, and other general labor tasks. This position will require mechanical aptitude, mathematical skills, and literacy skills to meet the position’s primary needs.
Responsibilities
- Fabrication & Assembly: Operate machinery (including but not limited to drilling/deburring hand tools, welders, cutters, grinders, hydraulic CNC equipment) to fabricate parts and assemble components according to specifications.
- Blueprint Reading: Interpret technical drawings, blueprints, and specifications to determine the materials, dimensions, and procedures needed for fabrication.
- Quality Control: Inspect and measure finished products to ensure they meet the required quality standards and specifications.
- Maintenance & Safety: Perform routine maintenance on tools and equipment to ensure safe and efficient operation. Adhere to safety protocols and workplace standards.
- Material Handling: Prepare and organize materials needed for the fabrication process, including cutting and shaping metals, plastics, and composites.
- Collaboration: Work closely with other team members to ensure timely production and resolve any issues that arise during the fabrication process.
- Documentation: Maintain accurate records of work orders, production schedules, and inventory usage.
- Problem-Solving: Troubleshoot and resolve issues related to fabrication processes, machinery, or materials.
- Perform jobsite housekeeping and general labor
- Perform other Prefab related duties and assignments as instructed by Supervisor
Qualifications
- Ability to read and interpret technical drawings, blueprints, instructional manuals and understand specifications
- Knowledge of safety procedures and best practices in a manufacturing environment.
- Basic math skills for measuring, calculating dimensions, and material quantities.
- Proficiency in using fabrication tools and machinery
- Ability to lift heavy materials up to 50lbs and stand for extended periods. Comfort with handling tools and machinery.
- Self-motivated and eager to learn
- Ability to follow directions, both written and verbal
- Ability to lift 50 pounds, unassisted, frequently throughout the day
- Ability to stand or be on your feet for long periods of time
- Ability to do the following: bending, squatting, crawling, climbing, kneeling, balancing, pushing, pulling, reaching overhead, and repetitive use of arms, hands, and fingers
Experience:
- Previous experience in a fabrication, manufacturing, or mechanical environment is preferred. Experience with welding, cutting, or machine operation is a plus.
Education & Certifications
- High school diploma or equivalent; technical certifications or training in fabrication or welding are advantageous.
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)
#NXCLIND1
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
As a Purchasing Agent, you will be assigned to a specific construction market within our scope of work, playing a pivotal role in ensuring the success of each project from inception to completion. Your responsibilities will encompass vendor management, procurement processes, and ensuring smooth coordination between various teams. You’ll help manage the flow of materials and services, contribute to strategic decision-making, and ensure projects stay on track by delivering on time and within budget.
Responsibilities
- Build and maintain strong relationships with vendors, continuously enhancing your knowledge of their offerings and capabilities.
- Support estimating personnel with vendor contacts, real time pricing, and lead times for specific items.
- Assist in the decision-making process for awarding engineered buyout and commodity packages. Compile quotes by material type and project phase, and request updated, discounted pricing from vendors using in-house procurement software.
- Create and manage “Hold for Release” purchase orders, and request cutsheets for submittal. Deliver completed procurement plans to the project team for final approval.
- Act as liaison between operations and distribution, ensuring constant, quality communication, detailed tracking logs, complete packing slips, organized deliveries, proper palletization of material and clear Proof of Delivery.
- Help source back-ordered items, confirming change orders to buyout packages, managing return/replacement logistics and being their sole source for procurement.
- Oversee all rental requests across the enterprise, ensuring timely and accurate rental equipment availability. Become an expert in the rental software we use, provide training to operations teams, and manage committed cost forecasting.
- Work closely with the accounting team by regularly reviewing open purchase orders in our payment software. Ensure that committed costs and received amounts are accurate, resolve any discrepancies, and close out completed purchase orders.
Qualifications
- 5+ years of procurement/purchasing experience, preferably in construction.
- Moderate to strong familiarity with electrical commodity material.
- Strong Interpersonal and collaborative skills.
- Moderate technical skills for software training and implementation.
- Task oriented, adaptable and organized.
- Must have Reliable transportation for commute and occasional jobsite visits.
Education & Certifications
- High School diploma or GED
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
#NXCLIND1
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
NOX Innovations is now hiring a Fabrication Worker. The ideal candidate will demonstrate knowledge of basic hand tools and power tools. This person will assist in and/or perform under supervision of all aspects of fabrication to support the construction industry. They will be tasked with miscellaneous task including but not limited to material handling assembly of prefabricated systems, and other general labor tasks. This position will require mechanical aptitude, mathematical skills, and literacy skills to meet the position’s primary needs.
Responsibilities:
- Fabrication & Assembly: Operate machinery (including but not limited to drilling/deburring hand tools, welders, cutters, grinders, hydraulic CNC equipment) to fabricate parts and assemble components according to specifications.
- Blueprint Reading: Interpret technical drawings, blueprints, and specifications to determine the materials, dimensions, and procedures needed for fabrication.
- Quality Control: Inspect and measure finished products to ensure they meet the required quality standards and specifications.
- Maintenance & Safety: Perform routine maintenance on tools and equipment to ensure safe and efficient operation. Adhere to safety protocols and workplace standards.
- Material Handling: Prepare and organize materials needed for the fabrication process, including cutting and shaping metals, plastics, and composites.
- Collaboration: Work closely with other team members to ensure timely production and resolve any issues that arise during the fabrication process.
- Documentation: Maintain accurate records of work orders, production schedules, and inventory usage.
- Problem-Solving: Troubleshoot and resolve issues related to fabrication processes, machinery, or materials.
- Perform jobsite housekeeping and general labor
- Perform other Prefab related duties and assignments as instructed by Supervisor
Qualifications:
- Ability to read and interpret technical drawings, blueprints, instructional manuals and understand specifications
- Knowledge of safety procedures and best practices in a manufacturing environment.
- Basic math skills for measuring, calculating dimensions, and material quantities.
- Proficiency in using fabrication tools and machinery
- Ability to lift heavy materials up to 50lbs and stand for extended periods. Comfort with handling tools and machinery·
- Self-motivated and eager to learn
- Ability to follow directions, both written and verbal
- Ability to lift 50 pounds, unassisted, frequently throughout the day
- Ability to stand or be on your feet for long periods of time
- Ability to do the following: bending, squatting, crawling, climbing, kneeling, balancing, pushing, pulling, reaching overhead, and repetitive use of arms, hands, and fingers
Experience:
- Previous experience in a fabrication, manufacturing, or mechanical environment is preferred. Experience with welding, cutting, or machine operation is a plus.
Education & Certifications:
- High school diploma or equivalent; technical certifications or training in fabrication or welding are advantageous.
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
- The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:
- Potentially lift up to 50 pounds
- Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
- Potentially operate a motor vehicle, crane, tractor, etc.
- We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)
#NXCLIND1
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.
We are seeking a Purchasing Agent to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments.
As a Purchasing Agent, you will be assigned to a specific construction market within our scope of work, playing a pivotal role in ensuring the success of each project from inception to completion. Your responsibilities will encompass vendor management, procurement processes, and ensuring smooth coordination between various teams. You’ll help manage the flow of materials and services, contribute to strategic decision-making, and ensure projects stay on track by delivering on time and within budget.
Per Diem Available for This Role — Apply today and ask your recruiter for details.
Responsibilities
- Build and maintain strong relationships with vendors, continuously enhancing your knowledge of their offerings and capabilities.
- Support estimating personnel with vendor contacts, real time pricing, and lead times for specific items.
- Assist in the decision-making process for awarding engineered buyout and commodity packages. Compile quotes by material type and project phase, and request updated, discounted pricing from vendors using in-house procurement software.
- Create and manage “Hold for Release” purchase orders, and request cutsheets for submittal. Deliver completed procurement plans to the project team for final approval.
- Act as liaison between operations and distribution, ensuring constant, quality communication, detailed tracking logs, complete packing slips, organized deliveries, proper palletization of material and clear Proof of Delivery.
- Help source back-ordered items, confirming change orders to buyout packages, managing return/replacement logistics and being their sole source for procurement.
- Oversee all rental requests across the enterprise, ensuring timely and accurate rental equipment availability. Become an expert in the rental software we use, provide training to operations teams, and manage committed cost forecasting.
- Work closely with the accounting team by regularly reviewing open purchase orders in our payment software. Ensure that committed costs and received amounts are accurate, resolve any discrepancies, and close out completed purchase orders.
Qualifications
- 5+ years of procurement/purchasing experience, preferably in construction.
- Moderate to strong familiarity with electrical commodity material.
- Strong Interpersonal and collaborative skills.
- Moderate technical skills for software training and implementation.
- Task oriented, adaptable and organized.
- Must have Reliable transportation for commute and occasional jobsite visits.
Education & Certifications
- High School diploma or GED
Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.
#NXCLIND1
It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ready to apply?
Apply to Nox Group
About the role
We are looking for an experienced and detail-oriented Customer Support Specialist to join our Employer Servicing team. In this role, you will be the ultimate subject matter expert on our benefits platform and the complex technical systems that power it. You’ll work directly with business leaders and HR admins as their trusted advisor from onboarding through renewal, ensuring they have a seamless experience providing world class benefits to their employees. This is a critical role that blends deep technical knowledge with excellent problem-solving and communication skills.
You’ll thrive in this role if you get energy from solving problems that initially seem impossible and view every customer interaction as an opportunity to improve the product or process.
What you'll do
- Interface with customers via email, phone, and video conferencing to resolve issues quickly, efficiently, and with a human touch
- Conduct consultative calls and write detailed explanations that help customers understand complex insurance, compliance, and platform topics
- independently investigate and resolve technical problems by reviewing databases, analyzing system logs, and partnering with engineering—then translate findings into clear customer communications
- Build scalable solutions to customer problems through documentation, macros, videos, and workflow improvements that benefit the entire customer base
- Partner with product and engineering to advocate for customer needs, provide detailed bug reports, and validate solutions
Background we're looking for
- 3+ years in customer-facing operations or technical support within a complex B2B environment (SaaS, fintech, healthtech, or benefits)
- Excellent written and verbal communication skills—can explain technical concepts clearly to non-technical audiences
- Proven ability to handle high volumes with high quality
- Experience collaborating with engineering teams to resolve customer-impacting issues
- Track record of being "the go-to person" for difficult customer issues and technical questions
Experience we’d be particularly excited about
- Subject matter expertise in benefits administration, payroll systems (Gusto, ADP, Paychex), or HR platforms
- Experience supporting health insurance, ICHRA, or complex financial/compliance products
- History of proactively building customer-facing resources (help articles, videos, templates) that reduce support volume
- Proficiency with support analytics tools (Zendesk Analytics, Metabase, Looker) to identify trends and measure impact
- Demonstrable pattern of receiving exceptional customer feedback and serving as a quality benchmark for peers
- Background in technical account management, implementation, or solutions consulting roles
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 30 minute video meeting to talk through your background and interest in Thatch
- 30 minute video meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute video meeting to meet 2-3 members of the team
- 30 minute video meeting with our founders to discuss your approach to culture and our operating principles
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
About the role
At Thatch, technology isn't just what we build—it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you.
What you'll do
- Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion
- Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation
- Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently
- Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead
- Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture
Background we're looking for
- 3-5 years of hands-on IT support experience in a corporate environment
- Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials
- Deep understanding of SSO, 2FA, passkeys, and password management systems
- Strong knowledge of security principles and best practices with proven ability to implement them
- Excellent follow-through and organizational skills—you never let tasks fall through the cracks
Experience we’d be particularly excited about
- Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish
- Quick learners who can master new technologies with minimal guidance
- Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others
- Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities
- People who thrive in fast-paced environments and can adapt quickly to changing priorities
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:
- 25 minute phone screen to talk through your background and interest in Thatch
- 30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role
- 30 minute Zoom meeting to meet 3 members of the team
- 30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.
Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.
Please note: this role is remote - with 50% of travel required.
What You'll Do
- Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
- Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
- Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data, and provide the tooling/content for self-service business justifications.
- Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
- Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
- Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
- Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
- Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.
What You Bring
- Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
- Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
- Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
- Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
- Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.
Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
Civil Engineer – Land Development
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Who We Are
Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned company, with 2,000+ passionate team members across 70+ locations and growing!
Atwell, LLC is a proud recipient of the following 2025 awards:
- Ten consecutive years in a row as a “Best Place to Work” by Zweig Group (#11)
- Recognized as #70 in the ENR Top 500 Design Firms, ranked in every region
- Recognized in Crain's “Fast 50” as one of the fastest-growing companies (#14)
- Recognized as the 2025 ENR Design Firm of the year for the Southeastern US
Job Summary
This position will collaborate with team members to design residential, commercial, and industrial projects. Technical tasks include but not limited to conceptual site layout, utility design; roadway design; site grading design; storm drain design; storm water management design; water and sanitary sewer main design; soil erosion and sedimentation control design; floodplain studies; permitting and entitlement support; and construction support (2026 start).
Accountability and Duties
- Designs site plans utilizing AutoCAD Civil 3D.
- Prepares conceptual grading analyses and site layout.
- Prepares and computes, but not limited to due diligence/site analysis reports, engineer opinion of probable costs, utility computations, detention/retention computations, storm water reports, earthwork analysis.
- Assists in production of final construction drawings.
- Prepares permit applications for applicable municipal agencies.
- Assists project managers as requested.
- Assists with client contact and communication pertaining to specific projects.
- Works closely with other disciplines on multi-discipline projects.
- Attends client and public meetings- days or evenings.
- Participates in business development efforts as requested.
Required Knowledge, Skills, and Abilities
- Outstanding Interpersonal skills, ability to interact with a variety of people.
- Adaptable and able to respond quickly and accurately under pressure.
- Able to multitask in a fast-paced environment.
- Must be fluent in the English language.
- Available to work nights and weekends to complete projects as necessary.
- Proficient in MS office. AutoCAD Civil 3D experience is a plus.
- Must have a valid drivers license.
Minimum Qualifications
- Bachelor’s degree in engineering from an accredited four-year college or university. 0-2 years related experience.
Physical Demand
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand, walk, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and stoop; kneel, crouch, or crawl. The employee may frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
- While performing the duties of this job, the employee occasionally works in outside weather conditions, possibly for extended assignments.
Employer’s Disclaimer
- This job description in no way states or implies that these are the only duties to be performed by the Associate occupying this position.
- The Firm reserves the right to add or revise an Associate’s job duties at any time at its sole discretion.
- This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Atwell Benefits: To attract and retain the best professionals in the industry, we aim to provide an excellent working environment and a progressive benefits program designed to support your personal and professional needs.
Work/Life:
- Generous Paid Time Off
- Paid Parental Leave
- Flexible work schedules are available for some positions
- Tenure Awards — Travel Vouchers to see the world based on your travel preferences
Compensation:
- Competitive Compensation packages
- Annual bonuses, spot bonuses and peer recognition awards
- 401K match - 1:1 up to 4% of compensation
- Tuition Assistance
- Student Loan Repayment
- Paid Licensing / Certification Fees and Renewals
- Financial Rewards for Obtaining Licensure
- Employee Referrals
- Annual Wellness Reimbursement for anything wellness related (Gym memberships, fitness tracker, home gym equipment, etc.)
- Dependent Care Match
‘Atwell’ness:
- Medical (BC/BS), Dental (Delta), and Vision (VSP)
- Family Planning & IVF Benefits
- Pet Insurance
- Health Savings Account & Flex Spending Account options
- Employer paid LTD, STD, and life insurance
- Metlife Supplemental Benefits covering accident, hospitalization, and critical illness
- Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services
Ready to apply?
Apply to Atwell, LLC
Solutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Texas.
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six USSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Texas.
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six USSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team! This role will be for our delivery team based in Austin, Texas.
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six USSolutions Architect
Share this job
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Solutions Architect for our Global Delivery team!
What you’ll be responsible for in this role:
- Lead technical pre-sales exercises with customers
- Prepare and deliver technical presentations
- Lead design of creative solutions from conception to delivery, shaping our clients’ thinking
- Support sales in answering RFI/RFP/RFQ (technical focus) and other customer proposals
- Crafting well defined description of operations/statement of works, partitioning solutions, supporting definition of project specifications, requirements and any development needs
- Working with development teams and project managers to deliver client solutions as per the agreed scope
- Providing solutions assurance, ensuring our proposals meet our client’s business requirements and align with our technology strategy & standards
- Articulating and managing technical risks
- Supporting Episode Six’s goals and objectives such as those related to sales, productivity, profitability and industry penetration
- Assisting in developing strategies and materials in support of the Episode Six’s overall solution architecture practice, business development and sales effort
- Contributing to our roadmap, shaping our future solutions
- Providing subject matter expertise to our clients and colleagues
- Traveling as required, mostly in UK region
What experiences and skills are necessary to be successful in this role:
- 10 years of experience in customer-facing roles, solution architecture & technical design, and payments industry with a strong focus on card payments, including credit, debit, and prepaid products
- Hands-on experience in card processing systems and standards such as ISO 8583, and integration with card networks including Mastercard and Visa
- Excellent communication skills (English) – ability to engage across a broad range of stakeholders at an appropriate level, business or technical
- Ability to articulate ideas/solutions clearly, visually and written
- Experience working with APIs
- Strong technical understanding, capability and willingness to learn and develop skills on a daily basis
- Very driven and self-motivated, able to work autonomously
- A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world
- Knowledge of payment concepts and global payments landscape; preference to the local regulatory landscape in the US region
- Application architecture/domain expertise in Java based applications and cloud/on-premise infrastructure
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. Professional development from day 1, a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.
Authorization to work in either the U.S. or Canada is a precondition of employment at E6. We unfortunately are not able to provide employment sponsorship at this time.
Episode Six is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics.
Episode Six is committed to providing reasonable accommodations for qualified individuals with disabilities who may require assistance during the application or interview process. Please reach out to E6’s Talent Acquisition Team at recruiting@episodesix.com if you need any support.
Ready to apply?
Apply to Episode Six
Drafting Specialist
Share this job
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
The Drafting Specialist will support AST’s engineering, facilities, and manufacturing teams through the creation, revision, and maintenance of technical drawings, layouts, and documentation for buildings, production equipment, and infrastructure projects. This role is responsible for architectural, mechanical, and electrical drafting activities using CAD and PLM systems in support of satellite manufacturing operations, facility expansion projects, and engineering workflows within a fast-paced aerospace environment.
Key Responsibilities
Drafting & Design Support
- Develop and maintain 2D and 3D technical drawings, layouts, and models for buildings, manufacturing equipment, and infrastructure projects.
- Create and revise architectural, mechanical, and electrical drawings using AutoCAD or similar CAD software.
- Maintain drawing libraries, layout collections, revision histories, and released documentation within AST’s Product Lifecycle Management (PLM) systems.
- Update existing drawings and prepare finalized documentation packages for engineering, manufacturing, and production use.
- Read and interpret technical datasheets, specifications, and engineering documentation to extract dimensions and design requirements.
- Support drafting activities related to production flow, assembly, integration, and testing (AIT) processes.
- Ensure drawings and documentation comply with applicable industry standards, drafting conventions, and regulatory requirements.
Engineering & Project Coordination
- Participate in daily coordination meetings with engineering and project teams to support ongoing facility and equipment initiatives.
- Collaborate with engineers, technicians, architects, and stakeholders to incorporate design updates and technical requirements into drawings.
- Support implementation of engineering calculations, simulations, and design revisions into technical documentation.
- Maintain documentation control and organization of technical records and project files.
- Support continuous improvement initiatives related to drafting standards, drawing accuracy, and workflow efficiency.
Field & Measurement Activities
- Perform on-site measurements and field verification activities for buildings, equipment, and construction projects.
- Utilize technical measurement tools, scanners, mapping technologies, drones, or other digital measurement systems as required.
- Support engineering teams during facility walkthroughs, equipment installations, and construction verification activities.
- Verify drawing accuracy against field conditions and update documentation as needed.
Qualifications
Education
- High school diploma or equivalent required.
- Associate’s degree or technical certification in Drafting, Engineering Technology, Architecture, Mechanical Engineering, Civil Engineering, or a related technical field preferred.
Experience
- 2+ years of drafting or CAD experience in an engineering, manufacturing, construction, or industrial environment preferred.
- Proficiency with AutoCAD or similar CAD software required.
- Experience creating and maintaining technical drawings and engineering documentation.
- Familiarity with Microsoft Office applications and technical documentation systems.
- Experience working within manufacturing, construction, aerospace, or industrial engineering environments preferred.
Preferred Qualifications
- Experience with 2D and 3D modeling software such as AutoCAD, SolidWorks, Inventor, or similar platforms.
- Familiarity with Product Lifecycle Management (PLM) systems and document control processes.
- Experience reading technical schematics, layouts, construction drawings, and manufacturing documentation.
- Knowledge of architectural, mechanical, and electrical drafting standards.
- Experience supporting facility construction, infrastructure projects, or manufacturing operations.
- Exposure to aerospace manufacturing or satellite production environments preferred.
Soft Skills
- Strong attention to detail and organizational skills.
- Ability to manage multiple projects and priorities simultaneously.
- Strong written and verbal communication skills.
- Collaborative mindset with the ability to work across multidisciplinary teams.
- Strong analytical thinking and problem-solving abilities.
- Ability to adapt quickly in a fast-paced technical environment.
Technology Stack
- AutoCAD or equivalent CAD software
- Autodesk PLM or related documentation systems
- Microsoft Office 365
- Technical measurement and scanning tools
- Mapping and visualization technologies
Physical Requirements
- Ability to work in both office and industrial/manufacturing environments.
- Ability to walk construction sites and manufacturing areas as needed.
- Ability to lift up to 25 pounds occasionally.
- Ability to wear required personal protective equipment (PPE) in designated areas.
- May require standing, walking, climbing stairs, and performing field measurements for extended periods.
This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Ready to apply?
Apply to AST SpaceMobile
Drafting Intern
Share this job
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
The Drafting Intern will support AST’s engineering, facilities, and manufacturing teams through the creation, revision, and maintenance of technical drawings, layouts, and documentation for buildings, production equipment, and infrastructure projects. This role will assist with architectural, mechanical, and electrical drafting activities using CAD and PLM systems while gaining exposure to satellite manufacturing operations, facility expansion projects, and engineering workflows in a fast-paced aerospace environment.
Key Responsibilities
Drafting & Design Support
- Assist in developing and maintaining 2D and 3D technical drawings, layouts, and models for buildings, manufacturing equipment, and infrastructure projects.
- Support the creation and revision of architectural, mechanical, and electrical drawings using AutoCAD or similar CAD software.
- Maintain drawing libraries, layout collections, revision histories, and released documentation within AST’s Product Lifecycle Management (PLM) systems.
- Update existing drawings and prepare finalized documentation packages for engineering and production use.
- Read and interpret technical datasheets, specifications, and engineering documentation to extract dimensions and design requirements.
- Assist with drafting work related to production flow, assembly, integration, and testing (AIT) processes.
Engineering & Project Coordination
- Participate in daily coordination meetings with engineering and project teams to support ongoing facility and equipment initiatives.
- Collaborate with engineers, technicians, architects, and stakeholders to incorporate design updates and technical requirements into drawings.
- Support implementation of industry standards, drafting conventions, regulatory requirements, and engineering calculations into design documentation.
- Assist with documentation control and organization of technical records and project files.
Field & Measurement Activities
- Perform on-site measurements and field verification activities for buildings, equipment, and construction projects.
- Utilize technical measurement tools, scanners, mapping technologies, drones, or other digital measurement systems as required.
- Support engineering teams during facility walkthroughs, installations, and construction verification activities.
Qualifications
Education
- High school diploma or equivalent required.
- Current enrollment in an Associate’s or Bachelor’s degree program in Drafting, Engineering Technology, Architecture, Mechanical Engineering, Civil Engineering, or a related technical field preferred.
Experience
- Exposure to AutoCAD or similar CAD software through coursework, internships, or personal projects preferred.
- Basic understanding of technical drawings, engineering documentation, and drafting standards.
- Experience working with Microsoft Office applications preferred.
Preferred Qualifications
- Familiarity with 2D and 3D modeling software such as AutoCAD, SolidWorks, Inventor, or similar platforms.
- Exposure to Product Lifecycle Management (PLM) or technical documentation systems.
- Interest in aerospace manufacturing, facility design, or industrial engineering environments.
- Experience reading technical schematics, layouts, or construction drawings.
- Knowledge of manufacturing, construction, or engineering workflows.
Soft Skills
- Strong attention to detail and organizational skills.
- Ability to learn quickly and adapt in a fast-paced technical environment.
- Effective written and verbal communication skills.
- Collaborative mindset with the ability to work across multidisciplinary teams.
- Strong problem-solving and analytical thinking abilities.
- Ability to manage multiple assignments and priorities simultaneously.
Technology Stack
- AutoCAD or equivalent CAD software
- Autodesk PLM or related documentation systems
- Microsoft Office 365
- Technical measurement and scanning tools
- Mapping and visualization technologies
Physical Requirements
- Ability to work in both office and industrial/manufacturing environments.
- Ability to walk construction sites and manufacturing areas as needed.
- Ability to lift up to 25 pounds occasionally.
- Ability to wear required personal protective equipment (PPE) in designated areas.
- May require standing, walking, climbing stairs, and performing field measurements for extended periods.
This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Ready to apply?
Apply to AST SpaceMobile
WIOA Job Developer
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Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.
Job Title: WIOA Job Developer
Reports To: Program Manager / Workforce Program Director
Position Summary
The WIOA Job Developer is responsible for building and maintaining strong employer partnerships to create subsidized work experience (WEX) and on-the-job training (OJT) opportunities for WIOA Youth participants, ages 16-24. This role connects job seekers to meaningful, career-path employment while ensuring full compliance with Workforce Innovation and Opportunity Act (WIOA) regulations. The Job Developer collaborates closely with case managers, participants, employers, and training providers to align workforce talent with labor market needs.
Essential Duties & Responsibilities
Employer & Business Engagement
- Develop and maintain relationships with local employers to secure WEX and OJT opportunities aligned with labor market demand.
- Conduct outreach to new employers via meetings, presentations, job fairs, site visits, and business associations.
- Educate employers on WIOA programs, wage reimbursement structures, eligibility requirements, and benefits of participation.
- Negotiate training plans, job descriptions, wage rates, supervision requirements, and reimbursement agreements.
- Conduct employer site visits to assess job suitability, safety, training capacity, and compliance.
Participant Placement & Support
- Match WIOA participants to appropriate subsidized work experiences and OJT placements based on skills, interests, and career goals.
- Collaborate with case managers and career counselors to review participant employability, readiness, and training needs.
- Support participants and employers during placements to ensure successful training outcomes and job retention.
- Monitor participant progress, attendance, performance, and skill attainment.
- Address workplace issues proactively and provide coaching or mediation as needed.
Program Compliance & Documentation
- Ensure all WEX and OJT activities comply with WIOA, state, and local workforce board policies.
- Ensure worksite monitoring is completed on a monthly basis to ensure that placements are completing responsibilities outlined on their
- Develop and maintain accurate documentation, including:
- Training plans
- Employer agreements
- Time and attendance records
- Progress evaluations
- Wage reimbursements
- Track enrollments, placements, outcomes, and performance metrics, including Texas Talent Assistance, WEX and OJT placements/ completions, expenditure rates of funding.
- Support internal and external monitoring, audits, and reporting requirements.
Collaboration & Program Development
- Partner with workforce staff, training providers, and community organizations to strengthen career pathways.
- Stay informed on labor market trends, in-demand occupations, and employer workforce needs.
- Contribute to continuous improvement of WEX and OJT strategies.
Required Qualifications
- Bachelor’s degree in Workforce Development, Human Services, Business, Education, or related field (or equivalent experience).
- 2+ years of experience in job development, employer engagement, workforce programs, or human resources.
- Knowledge of WIOA programs, subsidized employment models, or workforce funding preferred.
- Valid driver’s license and ability to travel locally to employer sites.
Technical Skills
- Understanding of WIOA regulations, performance indicators, and eligibility guidelines.
- Experience developing work-based learning models (WEX, OJT, internships, apprenticeships).
- Ability to analyze labor market information and match candidates to employer needs.
- Contract development and understanding of wage reimbursement structures.
- Case coordination and outcome tracking.
Computer & Digital Skills
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Experience using workforce case management systems (e.g., Workforce Solutions, CalJOBS, Employ Florida, or similar).
- Data entry, tracking, and reporting accuracy.
- Ability to use virtual meeting platforms (Teams, Zoom).
- Basic database management and document retention skills.
Human Interaction & Professional Skills
- Strong relationship-building and employer engagement skills.
- Excellent verbal and written communication.
- Ability to motivate, coach, and support diverse job seekers.
- Cultural competence and sensitivity to individuals with barriers to employment.
- Negotiation, problem-solving, and conflict-resolution skills.
- Professional judgment, confidentiality, and ethical decision-making.
- Ability to work independently while collaborating within a team environment.
Key Performance Indicators (KPIs)
- Number of employer partnerships established and maintained
- WEX and OJT placements achieved
- Participant completion and retention rates
- Conversion of subsidized placements to unsubsidized employment
- Employer and participant satisfaction
Salary: $45,000/yr - $55,000/yr
Salary is commensurate with education and experience. Career TEAM offers a competitive benefits package including healthcare, dental, and personal/vacation time
Travel: Position may require local travel up to 10% of the time
About Career TEAM:
Founded in 1996, Career TEAM, LLC is a private workforce development organization.
Career TEAM’s outstanding record of accelerating the human condition has resulted in numerous honors:
- Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
- Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
- Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
- Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider
As a socially conscious organization, Career TEAM has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.
Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.
California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:
Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.
The Company collects Personal Information to use or disclose as appropriate to:
(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.
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Automotive General Manager
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Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!
Job Overview
Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We’re seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.
Benefits
- PTO/Sick & (6) Annual Paid Holidays
- Medical, Dental & Vision Insurance
- 401(k) Matching
- Paid Skills Enhancement Training
- Employee Discount - Service & Parts
- Equipment/Toolbox Relocation Assistance
- Employee Referral Program
*This position is available to start ASAP. Apply today!
Responsibilities
- Lead operations (scheduling, workflow, quality) while actively contributing to the shop’s success.
- Personally drive sales and revenue through lead follow-up, customer conversions, upsells, and local partnerships.
- Deliver measurable results tied to monthly sales targets, ARO, gross profit, and retention metrics.
- Be hands-on with customers — walk the floor, support service writing, and build lasting relationships.
- Uphold a customer-centric approach by ensuring prompt & courteous service.
- Coach and mentor team members in real time by working alongside them, not apart from them
- Address customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks).
- Stay updated with industry trends, technological advancements, & other markets.
- Maintain accurate records of operations, financial transactions, & employee activities.
- Prepare regular reports for management regarding shop performance & key metrics.
- Ensure compliance with all legal & regulatory requirements.
Qualifications
- Proven experience as a General Manager or similar role in an auto mechanic shop.
- Efficient in Digital Visual Inspections & Procedures
- Experience with Autoflow or similar platform, preferred but not required
- Strong leadership & managerial skills with the ability to motivate a team.
- Sound knowledge of automotive systems, repair techniques, and industry standards.
- Solid understanding of financial management & budgeting.
- Ability to multitask, prioritize, & manage time effectively.
- Degree in Business Administration, Automotive Technology or similar technical college
Physical Requirements
- Occasionally lift and/or move over 50 pounds
- Ability to work with tools lifted above their head
- Work in tight spaces as dictated by the vehicle's needed repair
- Have the needed dexterity in order to efficiently use hand-tools
- Walk/stand for the majority of the workday
- Drive manual transmission vehicles
- Keeping a brisk work pace in a high-volume environment
- Efficiently navigate a computer
Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.
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Apply to Stress Free Auto Care
Training Specialist
Share this job
Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!
Reports to: Training Manager / Learning & Development Director
Job Summary
We are seeking a dynamic and experienced Training Specialist to design, deliver, and evaluate engaging training programs for employees, clients, or partners. This hybrid role combines remote work flexibility with significant travel (approximately 50%) to conduct in-person training sessions, workshops, onboarding, and support at various locations. The ideal candidate excels at facilitating virtual and on-site sessions, manages all aspects of training logistics, and demonstrates strong proficiency in leveraging software, hardware, and emerging technologies to enhance learning experiences.
Key Responsibilities
- Conduct comprehensive training needs assessments in collaboration with department leaders, subject matter experts, and stakeholders to identify skill gaps and development opportunities.
- Design, develop, and update training materials, curricula, presentations, job aids, e-learning modules, and other resources using tools such as Synthesia AI, Articulate Storyline, Adobe Captivate, or similar platforms.
- Co-deliver high-impact training sessions, including instructor-led workshops, online courses, and hands-on simulations both remotely and in-person at store sites or training facilities.
- Travel up to 50% of the time (domestic, with occasional overnight stays) to facilitate on-site training, provide field support, observe performance, and deliver customized programs.
- Handle full logistics for in-person and online trainings, including scheduling sessions, managing participant registrations, coordinating venues/meeting rooms, arranging travel and accommodations (when applicable), preparing and shipping/distributing training materials, and ensuring timely setup of equipment and technology.
- Manage technological aspects of training delivery, including setup and troubleshooting of hardware (e.g., laptops, projectors, audio/visual systems, interactive whiteboards) and software (e.g., Google Meets, learning platforms); resolve technical issues during sessions to minimize disruptions.
- Stay current with technological advancements in training tools, software, hardware, and instructional technologies; integrate emerging tools (e.g., AI-enhanced learning platforms, advanced LMS features) to improve program effectiveness and engagement.
- Facilitate smooth onboarding and orientation for new hires or new system rollouts, ensuring knowledge transfer and quick productivity ramp-up.
- Evaluate training effectiveness through assessments, feedback surveys, performance metrics, and follow-up observations; recommend improvements and adjustments to programs.
- Maintain accurate records of training activities, attendance, and outcomes in the Learning Management System (LMS) or other tracking tools.
- Collaborate with cross-functional teams to align training initiatives with organizational goals and business needs.
Qualifications & Requirements
- Bachelor's degree in Education, Human Resources, Instructional Design, Business, Communications, Information Technology, or a related field (or equivalent experience).
- 3+ years of experience in training, facilitation, instructional design, or a related role (corporate training, employee development, or client-facing preferred).
- Proven ability to deliver engaging training in both virtual/remote and in-person environments.
- Willingness and ability to travel up to 50% (including overnight stays, occasional weekends if needed); valid driver's license and passport (if international travel applies).
- Strong presentation and facilitation skills with the ability to adapt content for diverse audiences and learning styles.
- Proficiency in Google Suite hands-on experience with e-learning authoring tools, LMS platforms, virtual meeting software, and basic AV/hardware setup and troubleshooting.
- Demonstrated experience coordinating training logistics, including scheduling, venue coordination, material preparation, and technical setup for both in-person and virtual sessions.
- Excellent written and verbal communication skills, with a focus on clarity, engagement, and professionalism.
- Self-motivated, organized, and able to manage time effectively in a remote/hybrid setting with travel and logistical demands.
- Ability to work independently while thriving in team environments.
Preferred Skills & Experience
- Certification in training/development (e.g., ATD Certified Professional in Talent Development, CPTD, or similar) or instructional technology.
- Experience in a specific industry (e.g., technology, healthcare, sales, manufacturing) or with technical/product training involving software/hardware.
- Familiarity with adult learning theories (e.g., ADDIE model, Kirkpatrick evaluation) and emerging tech in L&D (e.g., AI tools, gamification platforms).
- Strong troubleshooting skills for common training tech issues (e.g., connectivity, audio/video, device compatibility).
- Experience with event/logistics coordination tools (e.g. registration platforms) or travel management systems.
Compensation: $55,000 to $65,000 OTE
Benefits
- PTO/Sick & (6) Annual Paid Holidays
- Medical, Dental & Vision Insurance
- 401(k) Matching
- Paid Skills Enhancement Training
- Employee Discount - Service & Parts
- Equipment/Toolbox Relocation Assistance
- Employee Referral Program
Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.
Ready to apply?
Apply to Stress Free Auto Care
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Lead AV Installation Technician, you will oversee the deployment and maintenance of AV and TelePresence technologies across client sites. You will lead installation teams, ensure optimal system performance, and act as a technical escalation point while maintaining high standards of service delivery.
**THIS POSITION REQUIRES UP TO 70% TRAVEL.
KEY RESPONSIBILITIES:
- Lead the installation and de-installation of AV/TelePresence products.
- Supervise and guide AV Technicians during installation projects.
- Configure endpoints and infrastructure.
- Conduct room audits to ensure optimal technology performance.
- Perform preventative maintenance and readiness checks.
- Identify and resolve equipment failures with effective solutions.
- Complete post-installation assessments and user acceptance testing.
- Install software upgrades and manage break/fix and RMA requests.
- Act as a technical escalation point for ongoing faults.
- Interface with clients on-site in alignment with service level agreements.
- Provide project reporting and updates to management.
- Document hardware failures and supervise rack building processes.
- Travel nationally to customer sites as required.
ESSENTIAL CRITERIA:
- Proven experience leading AV Technician or Engineering teams.
- Hands-on experience terminating, configuring, and programming AV equipment (Extron, Cisco, Crestron, AMX).
- Ability to read and interpret technical plans and perform necessary configurations.
- Experience with AV/VC integrations.
- Agile mindset with a strong sense of urgency.
- High responsiveness, efficiency, and professionalism in customer interactions.
- Strong problem-solving mindset and technical curiosity.
- Ability to thrive in fast-paced, high-pressure environments.
- Commitment to continuous technical development.
- Willingness and eligibility to travel and work globally.
- Reliable and capable of working independently and collaboratively.
- Excellent organizational and time management skills.
- Strong written and verbal communication skills.
- Critical thinking and adaptability to changing work conditions.
- Motivated team player.
DESIRABLE CRITERIA:
- Technical proficiency in:
- Control Systems: Crestron, AMX, Extron
- Audio Systems: BIAMP, QSC, Polycom
- Video Systems: Cisco, Polycom
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
#IND
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OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Tier 2 Audio Visual Field Technician, you will play a key role in supporting our project delivery teams by installing and maintaining a wide variety of AV technologies across client sites. You will be responsible for ensuring high-quality installations, troubleshooting technical issues, and maintaining strong communication with project stakeholders.
**THIS POSITION REQUIRES UP TO 70% TRAVEL.
KEY RESPONSIBILITIES:
- Provide daily reporting to the Project Management team.
- Install a wide variety of AV technology in both existing and new build project sites.
- Perform cable management and layout planning for 1st fix hardware, including bracketry and ceiling speaker hardware.
- Ensure compliance with general contract requirements during installations.
- Apply knowledge of low voltage electrical concepts.
- Utilize basic carpentry and installation skills.
- Operate power tools safely and effectively.
- Diagnose, troubleshoot, and resolve technical problems.
- Travel to other sites as needed to support projects and installations.
ESSENTIAL CRITERIA:
- Experience with AV systems such as Crestron, Extron, QSYS, or Cisco.
- Understanding of signal flow and AV rack building to AVIXA standards.
- Familiarity with AV industry cabling and connector termination.
- Strong sense of urgency and agility in dynamic environments.
- Excellent customer interaction skills and professionalism.
- Ability to work independently in high-pressure, fast-paced settings.
- Commitment to ongoing technical development.
- Willingness and eligibility to travel and work globally.
- Strong organizational and time management skills.
- Effective written and verbal communication.
- Critical thinking and problem-solving abilities.
- Flexibility and adaptability to changing work hours and customer needs.
- Team-oriented mindset.
- Valid driver’s license.
DESIRABLE CRITERIA:
- 1–3 years of experience in the AV/VC industry.
- Deeper knowledge of signal flow and AV installation.
- Familiarity with Cisco, Extron, Crestron, or QSYS systems.
- AVIXA CTS or CTS-I certification.
- OSHA 10/30 or SST certification.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
#IND
Ready to apply?
Apply to EOS