OUR COMPANY:
EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:
We are seeking a highly motivated and experienced Regional Operations Manager to manage a diverse team of support agents across multiple technical service areas. This role will focus on providing day-to-day leadership and operational oversight for IT Asset Management, Tier 1 Service Desk Operations, and AV Infrastructure support. You will play a critical role in driving team performance, ensuring high-quality service delivery, and fostering a culture of excellence and continuous improvement across the region.

KEY RESPONSIBILITIES:

• Lead, develop, and manage a regional team of support engineers across IT, Service Desk, and AV functions.
• Plan and implement strategic initiatives to enhance service delivery and overall customer satisfaction.
• Ensure SLA adherence by overseeing timely response and resolution of break-fix incidents.
• Monitor and maintain accurate asset tracking and inventory of supplies and consumables.
• Review and approve documentation of incidents, requests, projects, and maintenance tasks performed by the team.
• Collaborate closely with the Global Management Team to establish standardized operational processes and training documentation.
• Monitor service dashboards, analyze performance trends, and escalate service health concerns as needed.
• Use data insights to recommend and implement service improvement initiatives.
• Travel routinely to support additional regional offices in the Austin Domain and Downtown areas.
• Serve as the escalation point for Tier 1 support issues and liaise with the client to resolve concerns promptly.

ESSENTIAL CRITERIA:
• Proven experience leading technical support or IT operations teams across multiple timezones.
• Strong customer service focus with a passion for delivering high-quality support.
• In‑depth knowledge of service desk operations, incident management, and support best practices.
• Strong organizational, communication, and leadership skills with the ability to manage across functions and sites.
• Ability to work independently with a proactive, solution‑oriented mindset.
• Comfortable working in a dynamic, fast‑paced environment.
• Ability to influence and motivate team members while fostering a collaborative culture.

DESIRABLE CRITERIA:
• ITIL certification or knowledge of the ITIL framework.
• Experience working in a global or enterprise‑level IT support environment.
• Familiarity with asset management practices and support ticketing systems.
• Experience with Service Desk operations and ticketing support system, Jira preferred 

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non‑merit factor.

#LI-MS2
#Onsite

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As an Audio Visual Post Sales Systems Engineer, you will provide technical oversight from project award through final commissioning. You’ll ensure successful delivery by identifying specific needs or processes, including tooling, test documentation, and resource planning. This role supports project managers, field teams, and sales, ensuring technical excellence and customer satisfaction.

This role requires up to 70% travel to client sites. 

KEY RESPONSIBILITIES:

• Provide technical support to Project Managers, Field Implementation Teams, and Sales.
• Assist with product testing and remote commissioning.
• Review and refine project Scope of Works (SOW) to ensure optimal operation and customer satisfaction.
• Approve support documentation for project deployment.
• Stay current with system technologies via manufacturer training and partner relationships.
• Review and approve technical documents (schematics, rack drawings, layout drawings, IP system details).
• Provide feedback on technical aspects to improve project processes and deployments.
• Approve final as-built drawing sets for project close-out.
• Collaborate on change orders and scope modifications.

ESSENTIAL CRITERIA:

• 8+ years of AV industry design experience.
• Degree in a technical discipline or 10+ years of professional AV experience in implementation/system support.
• Expertise in key technologies:
  • Control: Crestron, AMX, Extron
  • Audio: BIAMP, QSC, Polycom
  • Video: Cisco, Polycom, QSC, Crestron, Lightware, Teams, Zoom
  • AVoIP Design and Deployment
• CTS certification or higher.
• Experience managing large projects (Project or Field).
• Strong written and verbal communication skills.
• Proficiency in:
  • Audio systems design (conferencing, digital sound, public address, event spaces)
  • Video systems (large format displays, projection, video wall processing)
  • Control systems (touchscreen, automation, smart building tech)
  • Video conferencing integration and deployment
  • AV infrastructure design and planning
• Flexibility to work across time zones and travel internationally as needed.
• Valid driver’s license.

DESIRABLE CRITERIA:

• CTS-D, CTS-I certifications
• Formal engineering degree
• Experience with AutoCAD, BIM software
• Proficiency in Microsoft Excel, PowerPoint, Visio
• Familiarity with Ease Software
• Certifications in Shure, QSC, Lightware
• Strong technical writing skills

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-Onsite, #LI-Remote, #LI-Hybrid

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As an Audio Visual Post Sales Systems Engineer, you will provide technical oversight from project award through final commissioning. You’ll ensure successful delivery by identifying specific needs or processes, including tooling, test documentation, and resource planning. This role supports project managers, field teams, and sales, ensuring technical excellence and customer satisfaction.

This role requires up to 70% travel to client sites. 

KEY RESPONSIBILITIES:

• Provide technical support to Project Managers, Field Implementation Teams, and Sales.
• Assist with product testing and remote commissioning.
• Review and refine project Scope of Works (SOW) to ensure optimal operation and customer satisfaction.
• Approve support documentation for project deployment.
• Stay current with system technologies via manufacturer training and partner relationships.
• Review and approve technical documents (schematics, rack drawings, layout drawings, IP system details).
• Provide feedback on technical aspects to improve project processes and deployments.
• Approve final as-built drawing sets for project close-out.
• Collaborate on change orders and scope modifications.

ESSENTIAL CRITERIA:

• 8+ years of AV industry design experience.
• Degree in a technical discipline or 10+ years of professional AV experience in implementation/system support.
• Expertise in key technologies:
  • Control: Crestron, AMX, Extron
  • Audio: BIAMP, QSC, Polycom
  • Video: Cisco, Polycom, QSC, Crestron, Lightware, Teams, Zoom
  • AVoIP Design and Deployment
• CTS certification or higher.
• Experience managing large projects (Project or Field).
• Strong written and verbal communication skills.
• Proficiency in:
  • Audio systems design (conferencing, digital sound, public address, event spaces)
  • Video systems (large format displays, projection, video wall processing)
  • Control systems (touchscreen, automation, smart building tech)
  • Video conferencing integration and deployment
  • AV infrastructure design and planning
• Flexibility to work across time zones and travel internationally as needed.
• Valid driver’s license.

DESIRABLE CRITERIA:

• CTS-D, CTS-I certifications
• Formal engineering degree
• Experience with AutoCAD, BIM software
• Proficiency in Microsoft Excel, PowerPoint, Visio
• Familiarity with Ease Software
• Certifications in Shure, QSC, Lightware
• Strong technical writing skills

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-Onsite, #LI-Remote, #LI-Hybrid

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As an Audio Visual Post Sales Systems Engineer, you will provide technical oversight from project award through final commissioning. You’ll ensure successful delivery by identifying specific needs or processes, including tooling, test documentation, and resource planning. This role supports project managers, field teams, and sales, ensuring technical excellence and customer satisfaction.

This role requires up to 70% travel to client sites. 

KEY RESPONSIBILITIES:

• Provide technical support to Project Managers, Field Implementation Teams, and Sales.
• Assist with product testing and remote commissioning.
• Review and refine project Scope of Works (SOW) to ensure optimal operation and customer satisfaction.
• Approve support documentation for project deployment.
• Stay current with system technologies via manufacturer training and partner relationships.
• Review and approve technical documents (schematics, rack drawings, layout drawings, IP system details).
• Provide feedback on technical aspects to improve project processes and deployments.
• Approve final as-built drawing sets for project close-out.
• Collaborate on change orders and scope modifications.

ESSENTIAL CRITERIA:

• 8+ years of AV industry design experience.
• Degree in a technical discipline or 10+ years of professional AV experience in implementation/system support.
• Expertise in key technologies:
  • Control: Crestron, AMX, Extron
  • Audio: BIAMP, QSC, Polycom
  • Video: Cisco, Polycom, QSC, Crestron, Lightware, Teams, Zoom
  • AVoIP Design and Deployment
• CTS certification or higher.
• Experience managing large projects (Project or Field).
• Strong written and verbal communication skills.
• Proficiency in:
  • Audio systems design (conferencing, digital sound, public address, event spaces)
  • Video systems (large format displays, projection, video wall processing)
  • Control systems (touchscreen, automation, smart building tech)
  • Video conferencing integration and deployment
  • AV infrastructure design and planning
• Flexibility to work across time zones and travel internationally as needed.
• Valid driver’s license.

DESIRABLE CRITERIA:

• CTS-D, CTS-I certifications
• Formal engineering degree
• Experience with AutoCAD, BIM software
• Proficiency in Microsoft Excel, PowerPoint, Visio
• Familiarity with Ease Software
• Certifications in Shure, QSC, Lightware
• Strong technical writing skills

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-Onsite, #LI-Remote, #LI-Hybrid

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As an Audio Visual Post Sales Systems Engineer, you will provide technical oversight from project award through final commissioning. You’ll ensure successful delivery by identifying specific needs or processes, including tooling, test documentation, and resource planning. This role supports project managers, field teams, and sales, ensuring technical excellence and customer satisfaction.

This role requires up to 70% travel to client sites. 

KEY RESPONSIBILITIES:

• Provide technical support to Project Managers, Field Implementation Teams, and Sales.
• Assist with product testing and remote commissioning.
• Review and refine project Scope of Works (SOW) to ensure optimal operation and customer satisfaction.
• Approve support documentation for project deployment.
• Stay current with system technologies via manufacturer training and partner relationships.
• Review and approve technical documents (schematics, rack drawings, layout drawings, IP system details).
• Provide feedback on technical aspects to improve project processes and deployments.
• Approve final as-built drawing sets for project close-out.
• Collaborate on change orders and scope modifications.

ESSENTIAL CRITERIA:

• 8+ years of AV industry design experience.
• Degree in a technical discipline or 10+ years of professional AV experience in implementation/system support.
• Expertise in key technologies:
  • Control: Crestron, AMX, Extron
  • Audio: BIAMP, QSC, Polycom
  • Video: Cisco, Polycom, QSC, Crestron, Lightware, Teams, Zoom
  • AVoIP Design and Deployment
• CTS certification or higher.
• Experience managing large projects (Project or Field).
• Strong written and verbal communication skills.
• Proficiency in:
  • Audio systems design (conferencing, digital sound, public address, event spaces)
  • Video systems (large format displays, projection, video wall processing)
  • Control systems (touchscreen, automation, smart building tech)
  • Video conferencing integration and deployment
  • AV infrastructure design and planning
• Flexibility to work across time zones and travel internationally as needed.
• Valid driver’s license.

DESIRABLE CRITERIA:

• CTS-D, CTS-I certifications
• Formal engineering degree
• Experience with AutoCAD, BIM software
• Proficiency in Microsoft Excel, PowerPoint, Visio
• Familiarity with Ease Software
• Certifications in Shure, QSC, Lightware
• Strong technical writing skills

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-Onsite, #LI-Remote, #LI-Hybrid

About the Team

The Commerce and Performance Partnerships team sits within Roku's Global Ad Platform Partnerships and Business Development organization. The team is responsible for driving the next generation of commerce and performance-based advertising solutions on the largest screen in the home. We partner with Roku ad product and ad sales, as well as brands, agencies, and ad tech platforms to unlock new revenue streams through commerce-enabled campaigns, shoppable formats, and measurable business outcomes. 

About the Role

We are seeking an experienced Senior Partnerships and Business Development leader to execute strategic commerce and API partnerships and revenue growth initiatives. In this role, you will be the catalyst for expanding Roku's footprint in performance marketing, building relationships with key Commerce and Retail Media partners, fostering relationships with agencies, and API technology partners who are looking to drive measurable ROI and commerce outcomes through CTV advertising. You will identify, structure, and execute strategic partnerships that advance Roku's position as the leading performance and commerce advertising platform for streaming TV. 

For TX Only - The estimated annual salary for this position is between $315,900-350,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. 

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What You'll Be Doing 

Partnership Development & Revenue Growth 

• Identify, develop, and manage strategic partnerships with Commerce, Retail Media networks, API platforms, and ecosystem providers 
• Drive incremental revenue through deals focused on commerce and performance monetization via APIs, reselling, data procurement, and shoppable activities. 
• Build and maintain executive-level relationships with key decision-makers at retailers, commerce networks, and ecosystem partners. 
• Own quarterly and annual revenue for the Commerce & Performance Partnerships team 

Strategic Initiatives & Business Building 

• Structure innovative partnership models that leverage Roku's unique data, measurement, and commerce capabilities to deliver performance outcomes 
• Develop business cases, financial frameworks, and ROI models for new commerce and performance advertising solutions 
• Collaborate with Product, Sales, and Revenue Operations teams to bring new performance products and features to market 
• Evangelize Roku's commerce and performance advertising capabilities through thought leadership, presentations, and industry events 

Cross-Functional Collaboration 

• Partner with Product, Engineering, Partnership Solutions, and Data Science teams to define product requirements based on partner and market opportunities 
• Work closely with Legal and Finance to structure complex partnership agreements 
• Provide market feedback to inform product roadmap and go-to-market strategies 

We're Excited If You Have 

Required Qualifications 

• 10+ years of experience in business development, partnerships, or sales within digital advertising, ad tech, or commerce 
• Worked with or at Retail Media Networks, Programmatic, and Commerce platforms, 
• Experience with API, social networks, and measurement platforms  
• Proven track record of driving multi-million dollar revenue partnerships  
• Deep understanding of performance advertising, e-commerce, and direct-response marketing principles.  
• Strong technical skills (API, cleanrooms, retailer measurement, to guide and consult across product and partner solutions 
• Strong analytical skills with ability to interpret data, build financial models, and present insights to executive audiences 
• Exceptional communication and presentation skills with experience presenting to C-level executives 
• Experience managing complex negotiations and structuring win-win partnership agreements 

Preferred Qualifications 

• Experience in CTV/OTT advertising or streaming platforms 
• Knowledge of attribution methodologies, measurement frameworks, and privacy-compliant data strategies 
• Understanding of ROAS, CPA, LTV, and other performance marketing KPIs 

#LI-OR1

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Toronto, Canada Only - The estimated annual salary for this position is between $113,000 CAD - $146,000 CAD annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Connecticut Only - The estimated annual salary for this position is between $112,200 - $140,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the role

Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use many innovative approaches to drive viewer engagement with The Roku Channel and to expand our Roku footprint internationally.  

This individual will work well in a fast-paced environment and be a natural self-starter.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.  

This position works closely with the US-based Marketing team in Austin, TX, and the newly formed international marketing team in Mexico City.  This position reports to the Manager of Marketing Ad Ops. This role is based in our Austin, TX office.

What you'll be doing

• Use 3rd party tools to ensure creatives running in our ad servers follow our ad specifications  
• Monitor and schedule campaigns, making any necessary optimizations to placements, tags, creatives, and/or 3rd party technologies to ensure expected delivery 
• Accountable for the management and QA of high-profile and time-sensitive campaign launches 
• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Engineering, Technical Operations, and Marketing teams using clear and consistent communication  
• Consults with performance media managers on how to adjust tactics based on marketing goals and performance metrics 
• Contribute ideas on how enhancements to our proprietary systems and tools can benefit productivity and effectiveness 
• Proactively identify situations in which technical issues need to be escalated and take initiative to do so 

We're excited if you have

• 2- 3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Experience in display and video advertising with a premium publisher or agency 
• Experience with GAM and digital ad serving tools for video and display 
• Expert organization, attention to details and time management skills 
• Familiarity with Salesforce  
• Understanding of digital advertising campaign management, including strategies, tactics, execution (ad serving and pixels), and reporting 
• Ability to analyze, review results, and propose strategies 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the role

Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use many innovative approaches to drive viewer engagement with The Roku Channel and to expand our Roku footprint internationally.  

This individual will work well in a fast-paced environment and be a natural self-starter.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.  

This position works closely with the US-based Marketing team in Austin, TX, and the newly formed international marketing team in Mexico City.  This position reports to the Manager of Marketing Ad Ops. This role is based in our Santa Monica, CA office. 

For California Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Use 3rd party tools to ensure creatives running in our ad servers follow our ad specifications  
• Monitor and schedule campaigns, making any necessary optimizations to placements, tags, creatives, and/or 3rd party technologies to ensure expected delivery 
• Accountable for the management and QA of high-profile and time-sensitive campaign launches 
• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Engineering, Technical Operations, and Marketing teams using clear and consistent communication  
• Consults with performance media managers on how to adjust tactics based on marketing goals and performance metrics 
• Contribute ideas on how enhancements to our proprietary systems and tools can benefit productivity and effectiveness 
• Proactively identify situations in which technical issues need to be escalated and take initiative to do so 

We're excited if you have

• 2- 3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Experience in display and video advertising with a premium publisher or agency 
• Experience with GAM and digital ad serving tools for video and display 
• Expert organization, attention to details and time management skills 
• Familiarity with Salesforce  
• Understanding of digital advertising campaign management, including strategies, tactics, execution (ad serving and pixels), and reporting 
• Ability to analyze, review results, and propose strategies 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the Role

Roku is seeking a Senior Contracts Negotiator with a passion for technology and innovation to be part of a high-performing and collaborative legal team.  Reporting to the Assistant General Counsel, Business & Legal Affairs, you will negotiate complex technology agreements that support Roku’s business and technical operations, often addressing topics such as data privacy, information security, intellectual property, and emerging technologies, including AI.

This position is a hybrid role, Monday – Thursday in office with the option to work from home on Friday. This position based in either Boston, MA, San Jose, CA or Austin, TX.

The estimated annual salary for this position is between $144,500 – $170,000 base salary. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

This role is ideal for someone with expertise in negotiating and closing commercial transactions, who excels at navigating complex contract issues, takes pride in partnering with business stakeholders to close strategic, high-impact deals and thrives in a fast-paced, collaborative environment.

What You Will Be Doing

• Negotiate, draft and close commercial agreements, including cloud services agreements, SaaS, artificial intelligence solutions, professional services, non-disclosure agreements and data privacy agreements, with a solution-driven mindset.
• Identify and implement improvements to existing templates, playbooks, and CLM tools to develop scalable processes for the contracting process, including the use of AI tools and other technologies
• Collaborate with your Roku legal colleagues to provide guidance to internal business partners on a wide variety of contract-related issues, including data privacy, security, confidentiality and artificial intelligence
• Be proactive, organized, and dependable — you take initiative, communicate early and clearly, and keep internal business partners informed as deals progress.
• Have fun while doing it: work with best-in-class colleagues on some of the most interesting and novel issues arising in the TV streaming industry.  Lead with a mindset that embraces innovation, empathy, humor and kindness.

We Are Excited if You Have

• At least 7 years of experience structuring and negotiating commercial technology agreements
• A bachelor’s degree from an accredited college or university
• A proven ability to draft and negotiate agreements using existing templates and playbooks or from scratch
• Strong written and verbal communication skills with proven ability to persuade
• Ability to work both independently and collaboratively in a cross-department and cross-functional role
• Strong Microsoft Office Skills including Word, Outlook, Excel, and PowerPoint
• Experience drafting and negotiating SaaS and cloud services contracts, including data privacy and security terms
• Experience with Ironclad, SharePoint, DocuSign, and Confluence.
• Experience using AI to streamline the contract lifecycle
• A great sense of humor and a customer-service mindset

#LI-FA1

About the Team

Roku’s Voice Team aims to develop the best voice system for TV.  We enable users to perform tasks hands-free using voice, such as searching for movies or turning on their TV and launching content.  Multiple languages are supported, and our technology also enables Roku’s IOT devices to be controlled by voice.

About the Role

The Senior Technical Program Manager (TPM) for Roku Voice will own the planning and execution of complex, cross‑functional programs that deliver high‑quality voice features and infrastructure at scale. You will be the central coordination point across Voice Engineering, UX, PM, Analytics, QA, and external partners, ensuring that priorities are clear, roadmaps are realistic, and launches are smooth.

What you’ll be doing

• Lead end‑to‑end planning and execution of major Roku Voice programs (e.g., new voice capabilities, regional expansions, infrastructure upgrades), from concept through launch and post‑launch iteration
• Own program structure: requirements, milestones, dependencies, risk management, communication plans, and status reporting across engineering, analytics, QA, and partner teams
• Drive alignment on priorities and scope across teams; ensure that upstream and downstream dependencies are understood and managed
• Coordinate with external voice technology partners and internal platform teams, ensuring integration plans, SLAs, and release timelines are well defined and met
• Track progress of builds, engineering changes, and issue closures with urgency and attention to detail
• Establish and continuously improve program management processes and tooling for the Voice org
• Communicate clearly and crisply at all levels of the organization, from engineers to VP+ stakeholders, including regular status, risks, and trade‑offs
• Anticipate and surface risks early; drive mitigation plans and make data‑informed recommendations on resourcing, sequencing, and scope

We're excited if you have

• 5+ years  of technical program management, engineering management, or equivalent experience delivering complex software or ML‑driven products
• Demonstrated experience leading cross‑functional programs that span multiple engineering disciplines (e.g., backend services, ML, data, or platform teams)
• Strong familiarity with at least one of: machine learning, speech/ASR, NLU/NLP, or large‑scale data/experimentation. You do not need to be an ML engineer, but you must be comfortable engaging deeply with technical details
• Proven track record of driving programs from inception to launch, including requirements definition, roadmap planning, risk management, and post‑launch iteration
• Excellent communication and stakeholder management skills; able to drive clarity and decisions among senior leaders and distributed teams
• Hands‑on experience with modern program management and collaboration tooling, including the use of GenAI
• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience

Preferred Qualifications

• Experience in consumer devices, streaming, voice assistants, or other user‑facing ML products
• Experience working with geographically distributed teams and external technology partners

#LI-SB5

About the team 

Our number one priority is the safety and security of the workforce and the business. We strategically manage and work tirelessly to mitigate risks to our employees, facilities, events, and productions, providing world-class assistance 24/7/365. We take a systematic approach by thoroughly evaluating our risk exposure, capabilities, and appetite to ensure that optimal decisions are made, and measures proportionate to the level of risk are applied. Finally, we partner and engage authentically across the enterprise by establishing an atmosphere of trust and approachability through competency, integrity, and transparency. 

About the role 

In this role at Roku, we are seeking a proactive and collaborative professional with strong expertise in environment, health, and safety (EHS). Reporting to the Sr. Manager, Workplace Experience for the Americas, the Manager will be responsible for implementing and maintaining EHS plans and processes that ensure compliance with government regulations and industry standards. This role plays a key part in safeguarding our employees, facilities, and operations. You will oversee the day-to-day management of health and safety programs and provide operational support across global teams to promote a safe and compliant workplace. 

This role will be Monday - Thursday in office with the option to work from home on Friday. This role is based in Austin, TX.

The estimated annual salary for this position is between $120,000 - $130,000 base annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing 

• Develop, implement, and manage EHS programs and policies that comply with relevant regulations (e.g., country, OSHA, EPA, provincial/state), and company standards across regions they are responsible for. 
• Serve as a regional subject matter expert for Americas (or EMEA/APAC) EHS matters, providing guidance to sites and functional teams. 
• Lead incident investigations, root cause analysis, and implementation of corrective/preventive actions. 
• Devise risk assessments and safety audits templates; track and report metrics to drive continuous improvement. 
• Partner with Site Leads, Security Operations, People, Legal, Workplace Experience, and Facilities teams to ensure safe practices are embedded across all work environments (including remote and hybrid settings) 
• Monitor and communicate changes in EHS laws and regulations; ensure timely updates to internal protocols. 
• Support global EHS initiatives and align programs across regions, ensuring consistency in training, reporting, and compliance systems. 
• Lead contractor/vendor safety management processes and support emergency preparedness planning. 
• Represent the company in EHS-related interactions with regulatory agencies, industry groups, and third-party auditors. 
• Oversee company Ergonomic efforts and initiatives. 
• Lead Emergency Response Team program for relevant region.  

We’re excited if you have 

• Bachelor’s degree in Environmental Health & Safety, Occupational Health, Industrial Hygiene, or related field; Master’s preferred. OR: Minimum 3-5 years of progressive EHS experience, with at least 2 years in a multi-site or regional/global capacity. 
• Strong knowledge of North American EHS regulations (OSHA, EPA, WHMIS, CSA standards, etc.) 
• Professional certification(s) preferred: CSP, CIH, CHMM, CRSP, or equivalent (including NEBOSH, IOSH). 
• Experience in ergonomic risk mitigation. 
• Demonstrated ability to influence cross-functional teams and drive program adoption without direct authority. 
• Excellent communication, analytical, and organizational skills. 
• Comfortable with data analytics tools, safety management systems and virtual collaboration platforms. 
• Comfort engaging with technical experts and translating findings into actionable business insights. 
• Willingness to be part of local emergency response team 
• Willingness to become a certified trainer in First Aid, CPR, and use of AED. Train and certify (or re-certify) ERT members, as needed. 
• Ability for occasional travel within region/s 
• This role will be based in Austin,TX and will be Monday - Thursday in office. 
• Must have experience working within all Americas (US, Canada and Mexico)

#LI-FA1

About the team 

The Partner Management team’s mission is to guide our content partners to imagine, develop, and publish best in class video apps and experiences. As the primary point of contact for platform, product, and technical topics, we partner closely with content publishers/streaming services, third-party developers, and cross-functional teams within Roku, including Content Distribution, Partner Growth, Partner Initiatives, Payments, Advertising, Product, and Engineering. In addition to facilitating onboarding and managing app launches across the world, we help partners build intuitive experiences that delight customers while ensuring compliance to Roku’s platform and business requirements. 

About the Role

The Partner Engagement Associate will act as a key liaison between content partners and Roku. This role requires strong communication, project management, and organizational skills, as well as a solid understanding of product development, technical troubleshooting, and a proactive approach to process improvement.

You will work closely with content partners to optimize app integration and operational efficiency on Roku’s platform, focusing on technical onboarding, troubleshooting, and performance optimization. Internally, you’ll create and maintain knowledge base articles and other resources, while managing cross-functional projects to ensure smooth execution and clear communication with stakeholders. Your ability to navigate internal processes and provide actionable updates will be key to driving success.

This position is based in Austin, TX and will be in office Monday - Thursday with the option to work from home on Friday.

What you'll be doing

• Assist with post-deal relationships and manage day-to-day technical operations for a portfolio of streaming platform partners and vendors (primarily supporting LATAM/EMEA regions).
• Collaborate with external partners, including teams in Product, Engineering, Commerce, and Release Management, as well as internal teams such as Content Distribution, Partner Engineering, Developer Relations, Product, and Partner Growth + Marketing to drive technical engagements, manage partner app onboarding, and support the integration of new platform initiatives and features.
• Create and maintain knowledge base articles and other key materials for the team’s use.
• Guide internal team projects to completion with moderate oversight, keeping stakeholders informed and identifying opportunities for process improvements along the way.
• Develop technical expertise in Roku products and features to address partner inquiries, and collaborate with internal product and technology experts to resolve complex technical challenges and blocking issues.
• Participate in trouble-shooting and investigate root causes for technical quality issues along with engineers and product managers, recommending corrective and preventive actions
• Serve as the on-call escalation point of contact for any tentpole events hosted by Tier 1 partners in the region, with the responsibility of assessing, triaging, and prioritizing incidents quickly to determine severity, impact, while coordinating required cross-functional responses
• Foster a collaborative team environment while delivering an exceptional partner experience, acting as a Roku champion in the market.

We're excited if you have 

• Must be fluent in Spanish (Portuguese a plus))
• Bachelor’s degree in Engineering, Business, or a related field is required.
• At least 1 year of experience managing projects, including tasks such as timeline creation, stakeholder engagement, meeting facilitation, and tracking progress/status.
• Familiarity with the software development lifecycle, APIs, and the distinction between front-end and back-end development. Experience with video delivery solutions, payment systems, DRM, and digital ad insertion is a plus.
• Hands-on experience with tools such as JIRA (DevOps), Airtable (Project Management), and Zendesk (Ticketing Solutions) is preferred.
• Clear, concise written and verbal communication, with the ability to tailor messages to different audiences and provide relevant context.

#LI-FA1

About the Team  

The Roku trust engineering team is a close-knit group of professionals passionate about information security. Our mission is to protect our customers, partners, devices, services, infrastructure, and data. We work collaboratively, sharing insights and expertise to stay ahead of the curve. Join us, and you’ll be part of a dynamic team that thrives on challenges and celebrates victories together.

About the Role  

As a Security Engineer on the Trust engineering team, you will support the design, implementation, and management of Roku’s end-to-end security systems and controls that impact a global user base. Key responsibilities will include supporting the development of security controls, managing and maintaining SIEM/SOAR tooling and threat intelligence platforms, conducting technical incident response, managing vulnerability and risk assessments, and mentoring more junior analysts. You will collaborate with teams within Trust engineering and across the wider organization to support, develop, and influence strong security practices and postures.

What you will be doing

• Trust Information Security Operations, supporting the design and implementation of information security systems  and frameworks, including threat prevention, detection and mitigation tools
• Manage, maintain and optimize security information and event management (SIEM) platforms and associated security infrastructure
• Detect and respond to information security incidents, investigate security incidents, identify attack vectors, and lead containment/eradication/recovery efforts
• Create detailed incident reports, lead post-incident reviews, document lessons learned, and contribute to compliance reporting
• Threat Hunting & Proactive Measures: Hunt for undetected threats, tune security tools, refine detection rules, and address false positives 
• Vulnerability management, analysis, oversee the vulnerability management lifecycle and reporting, support prioritization and advise relevant stakeholders on vulnerability status and postures
• Security controls, identify risks in new and existing projects and environments and support the implementation of necessary security controls to meet business needs
• Support the implementation of security orchestration, automation and response (SOAR) playbooks and procedures in order to improve response times and ensure a consistent approach to incidents
• Provide mentorship and support to more junior analysts, and act as an escalation point for complex issues
• Support in testing and evaluation of security products and solutions
• Support the development and management of the security operations centre (SOC) function as it is built up and developed into the future
• Raise awareness of security policies and best practices across the organization. And continue to contribute to the ongoing development of best practices, procedures and security training across the organization

We are excited if you have

• Strong understanding of SIEM, EDR, cloud security services (e.g., AWS GuardDuty), and various security technologies
• Experience in automation and development of automated playbooks and associated processes in security orchestration, automation and response (SOAR) environments
• Experience in the creation of incident response plans and leading incident response efforts, and post-incident reporting when required
• Threat intelligence, knowledge of  tactics, techniques, and procedures (TTPs) utilized by threat actors and how to generate and deploy mitigation strategies
• Vulnerability management, monitoring, reporting and engagement with necessary stakeholders to ensure timely remediation
• Can demonstrate a strong understanding of network security principles and encryption technologies
• Experience with security change management processes and procedures
• Demonstrate experience of risk assessment and advisory capabilities on both internal systems and products/solutions from third-party vendors (SaaS, AI, etc)
• Experience in contributing to the development, implementation and management of security policies and procedures
• Strong knowledge of security frameworks and industry best practices – such as ISO 270001, NIST, PCI-DSS and others
• Strong analytical and problem-solving capabilities
• Demonstrate experience of effective communication and collaborative skills to work across diverse cross-functional teams, including development, IT, Legal, Governance and Risk, etc.
• Demonstrate experience in mentoring and the development of more junior staff members with an engineering and SOC environment

#LI-DH2

About the role

We are seeking a Senior Director of Product Management to own the end-to-end vision and evolution of Roku’s home-grown Video Ad Platform. This platform powers programmatic advertising across Roku Media and connects supply, demand, data, and ad decisioning into a unified marketplace.

You will define how inventory is represented and managed across Roku surfaces, how external demand systems connect and transact, and how data and signals flow through the platform to enable measurement and optimization. A core responsibility of this role is ensuring interoperability across the advertising ecosystem while maintaining Roku’s ability to innovate and differentiate through its own technology stack.

This role sits at the center of Roku’s programmatic strategy and is responsible for driving a cohesive platform vision that balances advertiser outcomes, viewer experience, and scalable monetization. This role requires deep expertise in video advertising technology and programmatic marketplace design.

What you'll be doing

End-to-end platform ownership 

• Define and drive the multi-year vision for Roku’s Video Ad Platform, spanning supply management, demand connections, ad serving, auction decisioning, and platform data signals.
• Establish platform principles that prioritize extensibility, interoperability, and measurable advertiser outcomes.
• Ensure the platform evolves as a cohesive system rather than a collection of isolated capabilities.

Supply management and publisher media

• Own product strategy for supply management across Roku Media, including inventory governance, eligibility frameworks, packaging, and monetization controls.
• Define how supply enters and is represented within Roku Exchange and related marketplace surfaces.
• Partner with publisher media teams to align platform capabilities with content-level monetization strategies.

Demand connections and ecosystem interoperability

• Define how DSPs, SSPs, ad servers, and measurement partners integrate with Roku’s marketplace.
• Drive scalable integration patterns using industry standards while maintaining platform flexibility and differentiation.
• Own strategy for marketplace connectivity, including open exchange, private marketplace, and programmatic guaranteed frameworks.

Data, signals, and optimization

• Define how identity, contextual signals, and measurement inputs flow through the platform to support optimization and decisioning.
• Establish platform standards for signal quality, governance, and interoperability.
• Partner with engineering and data science to enable scalable optimization frameworks driven by platform data.

Organizational leadership

• Lead and develop a team of senior product managers across core platform domains.
• Set operating frameworks for prioritization, product strategy, and execution consistency.
• Align cross-functional partners across engineering, revenue, operations, privacy, and partnerships.

Executive collaboration and communication

• Translate technical platform strategy into clear business outcomes for executive stakeholders.
• Partner with revenue and go-to-market teams to align platform capabilities with advertiser needs and market trends.
• Communicate tradeoffs and long-term platform direction clearly across the organization.

What you need to know

Video ad serving and delivery

• Deep understanding of video ad serving systems, including client-side and server-side ad insertion (CSAI and SSAI).
• Experience with ad decisioning, pod management, fill optimization, and latency tradeoffs in streaming environments.
• Familiarity with VAST standards, wrappers, and video ad render behavior.

Publisher media and supply-side systems

• Experience operating or building publisher-side advertising platforms or supply-side marketplaces.
• Understanding of inventory governance, eligibility rules, and monetization controls.
• Knowledge of how content structure and advertising break design impact monetization outcomes.

Programmatic and marketplace mechanics

• Strong understanding of programmatic advertising workflows, including open exchange, private marketplace, and programmatic guaranteed models.
• Experience with auction mechanics, bid selection logic, and marketplace transparency concepts.
• Ability to translate advertiser and buyer needs into platform capabilities.

oRTB and ecosystem interoperability

• Deep familiarity with oRTB standards and bid request and response design.
• Experience building or evolving API driven integrations across DSPs, SSPs, ad servers, and measurement partners.
• Ability to balance interoperability with platform-level differentiation.

Data, signals, and optimization

• Understanding of identity, contextual signals, and measurement data used in programmatic decisioning.
• Experience applying data signals to platform-level optimization or selection logic.
• Familiarity with privacy and policy considerations related to advertising data flows.

We're excited if you have

• 10+ years of product management experience with significant ownership in video advertising or programmatic ad technology platforms.
• Experience owning end-to-end programmatic video platforms, including supply, demand, ad serving, and auction decisioning.
• Demonstrated success leading senior product managers and driving execution across large cross-functional organizations.
• Strong technical fluency with real-time systems, APIs, and large-scale platform architectures.
• Proven ability to define long-term platform vision for internally built advertising technology systems.
• Excellent communication skills with the ability to influence technical and executive audiences.

#LI-SR2

About the team 

At Roku, as a Senior Data Scientists you will leverage Big Data to generate insights that fuel Roku’s most significant business decisions. As a Senior Data Scientist, you will also use a combination of technical skills, business intuition, and analytical thinking to partner with business leaders and provide actionable recommendations. Senior Data Scientists at Roku are thought partners to executive business leaders, so communication and presentation are enormously important. Senior Data Scientists do not take direction from business owners and execute ad-hoc questions. You will proactively identify the areas of the data and business that require attention and formulate analyses, insights, and recommendations based on an excellent command of the needs. The Senior Data Scientist role at Roku is a perfect fit for anyone who wants to continue to evolve business domain expertise alongside technical and analytical development.   

About the role

Roku is looking for a Sr. Data scientist to join the Core Analytics team supporting the Operations team. As a Sr. Data Scientist, you will bring strong technical experience retrieving, manipulating, analyzing, and visualizing data.  Just as importantly, you will bring excellent communication skills, proven collaboration track record, and business acumen.   

The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can help drive initiatives with internal stakeholders. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs. 

This role is hybrid and located in Austin, TX.  Employees are expected to report to the office Monday - Thursday.

What you’ll be doing: 

• Develop and maintain dashboards, reports, and data visualizations to monitor key metrics for operational and systems health 
• Analyze structured and unstructured data and communicate insights to help stakeholders solve business problems, identify trends and make data-driven decisions.  
• Develop data visualizations that illustrate complex platform phenomena using Looker, Tableau etc. 
• Develop necessary data pipelines to power automation, validation and reporting. 
• Use creativity to find proxies where verbatim data or measurement is unavailable 
• Collaborate with stakeholders to align data science initiatives with organizational goals and strategy design and execute AB tests 
• Stay updated with the latest trends and technologies in data science to drive innovation

We’re excited if you have: 

• 5+ years of relevant experience in data analytics, data science or business intelligence role. Previous experience in Logistics, operations, product analytics is preferred. 
• Excellent command of SQL and experience working with Big Data 
• Experience coding in Python or R. 
• Hands-on experience with data visualization platform like Tableau, Looker, or similar
• Statistics knowledge: A/B testing, statistical inference, interpretation of data 
• Have a bias towards action in resolving issues and operate in a high-energy, fast-paced environment 
• Self-driven, highly motivated, and independent minded individual who has a natural curiosity for understanding operations via data. 
• Strong communication skills. Composes and communicates materials and information that is clear, concise, and appropriate to the intended audience. 
• Excellent investigative skills with a passion for finding the root cause of an issue. 
• The ability to work independently and across multiple time zones 
• Ownership mindset, you own end to end lifecycle of a product starting from ideation, rollout to post-launch performance tracking 
• Academic background in math, physics, computer science, economics  

#LI-CU1

About the role

As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to enterprise-grade recruiting system configuration, data management, and testing in a fast-paced, high-volume hiring environment.

Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.

What you'll be doing

• Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
• Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
• Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
• Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
• Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
• Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
• Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
• Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
• Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
• Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
• Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
• Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.

We're excited if you have

• 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
• Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
• Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
• Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
• Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
• Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
• Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
• Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
• Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
• Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.

#LI-SR2

About the role

As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.

Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.

For Massachusetts Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
• Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
• Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
• Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
• Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
• Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
• Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
• Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
• Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
• Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
• Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
• Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.

We're excited if you have

• 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
• Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
• Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
• Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
• Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
• Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
• Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
• Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
• Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
• Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.

#LI-SR2

About the role

As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.

Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.

For New York Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
• Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
• Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
• Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
• Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
• Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
• Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
• Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
• Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
• Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
• Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
• Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.

We're excited if you have

• 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
• Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
• Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
• Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
• Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
• Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
• Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
• Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
• Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
• Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.

#LI-SR2

About the role

As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.

Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.

For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
• Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
• Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
• Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
• Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
• Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
• Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
• Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
• Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
• Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
• Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
• Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.

We're excited if you have

• 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
• Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
• Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
• Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
• Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
• Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
• Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
• Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
• Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
• Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.

#LI-SR2

About the role

As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.

Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.

For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
• Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
• Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
• Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
• Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
• Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
• Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
• Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
• Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
• Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
• Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
• Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.

We're excited if you have

• 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
• Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
• Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
• Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
• Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
• Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
• Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
• Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
• Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
• Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.

#LI-SR2

We are seeking an HSE Superintendent to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. 

Per Diem Available for This Role — Apply today and ask your recruiter for details.

The ideal candidate will have education, training, and experience in the construction field commensurate with the intended duties coupled with a high level of passion, commitment, and dedication to the health and well-being of others.

Responsibilities

• Support the implementation of HSE management systems that support the project needs. These will include site-specific plans and programs.
• Provide technical guidance to the assigned project.
• Assist management, supervision, and employees in the planning, recognition, evaluation, and mediation of risk.
• Facilitate and/or conduct HSE training for the project as needed, and ensure training is tracked internally as required.
• Lead or participate in investigation of incidents, including causal analyses, and prepare incident report(s).
• Regularly communicate the status of the project’s HSE culture and performance with project and Nox Management.
• Provide injury management from a site level and support workers’ comp case management.
• Provide timely and accurate reporting with internal and external support including, but not limited to, claims processing, return to work, light duty assignment, closure of claims, and resolving discrepancies as needed.
• Provide direction and guidance for any employees under your supervision

Qualifications

• A minimum of three years of construction HSE experience preferred or a degree in OHS related field is acceptable in lieu of field experience.
• Prefer at least one year in a supervisory role (can be non-HSE related), and experience with the craft and work activities to be performed on the project (i.e.: electrical, welding, crane, and equipment operation, rigging, etc.).
• Capable of providing HSE management for small to midsize projects (≤250 employees).
• Ability to manage HSE teams of three or less.
• Thorough understanding of construction work practices.
• Excellent written and verbal communication (includes use of proper grammar, spelling, etc.).
• Ability to foster compromise that meets the needs of operations while maintaining compliance with policy.
• Advanced knowledge of behavior-based safety and human performance initiatives.
• Ability to positively motivate others and establish a positive and professional rapport with all employees, other site personnel and customers.
• Ability to lift 50 pounds, unassisted, frequently throughout the day.
• Ability to work from various heights via ladders, scaffolds, aerial lifts, catwalks and other safe work platforms and area.
• Able to work a 40-hour work week, with overtime and off-hour shifts as required.
• Able to work in extreme weather conditions and elements, indoor or outdoor, including heat, cold, rain, mud, dust, and snow depending on the job location.

Education/Certifications

• NFPA 70E trained.
• NCCER Safety Technology* or other Nox-recognized certification and on path to obtain nationally recognized certification (BCSP, NASP, or other Nox-recognized certification provider) OR in an accredited degree program for occupational safety and health.
• Extensive knowledge of OSHA standards and any other applicable regulations
• OSHA 500
• CPR/AED/First Aid Certification

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
  • Potentially lift up to 50 pounds 
  • Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
  • Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ACA)

About the team  

The Advertising Performance group focuses on performance for all participants in the Advertising ecosystem - Advertisers, Publishers, and Roku. The systems and solutions span multiple disciplines and technologies to perform real-time multi-objective optimization across distributed systems at large scale and with low latency. We use Machine Learning, Reinforcement Learning, AI, Control and Optimization Systems, and Auction Dynamics to solve a large set of complex problems. At the core of this is our Machine Learning and Inference Platform that powers the entire landscape. 

About the role  

In this role, you will architect, design, and lead the development of a SOTA Inference platform that can handle Advertising-level low latencies, scale, throughput, and availability with optimizations that span across hardware, software, and models. We’re looking for a strong technical leader with deep experience in ML serving, high-performance computing, and industry standard frameworks - someone excited to mentor engineers, innovate at scale, and shape the future of machine learning at Roku.

What you’ll be doing

• Lead the design and development of a SOTA Inference platform  
• Oversee the development of monitoring, observability, and other tooling to ensure system and model performance, reliability, and scalability of online inference services
• Identify and resolve system inefficiencies, performance bottlenecks, and reliability issues, ensuring optimized end-to-end performance 
• Stay at the forefront of advancements in inference frameworks, ML hardware acceleration,  and distributed systems, and incorporate innovations where and when they are impactful

We’re excited if you have

• M.S. or above in CS, ECE, or a related field 
• 10+ years of experience in developing and deploying large-scale, distributed systems, with at least 5 years in a leadership or technical lead role  
• Strong programming skills in high-performance languages
• Deep understanding of inference frameworks and ML system deployment
• Proven experience optimizing performance for large-scale machine learning systems, including a deep knowledge of SOTA model optimizations, hardware-software co-design, GPU acceleration, and HPC techniques
• Excellent communication and collaboration skills
• Experience leading teams working on high-throughput, low-latency ML serving systems
• Experience collaborating with and leading global, cross-functional teams
• Contributions to open-source ML or systems projects

#LI-DH2

About the team

The Roku TV team is looking for a Product Partnerships Manager to work closely with Roku’s global OS manufacturing partners and various internal groups to bring new Roku TV products to market and measure key operational areas. We never lose sight of the critical path and can inspire others to follow it. Fostering collaboration is a core component, as we believe a great team can do anything.

About the role  

As the Product Partnerships Manager, you will help identify, define, and communicate technical requirements and product features to internal and external stakeholders. The relationships you develop with our partners will empower you to articulate their perspective on product features and create common understanding and alignment. You will be required to author feature guides and product briefs, enabling the team to efficiently and effectively develop and qualify new Roku products. The insights you gather and develop by working cross-functionally within Roku and with our partners will help inform Roku’s product and feature roadmaps and strengthen our competitive advantage.

What you’ll be doing 

• Own the product and technical relationship with global OEM partners working on Roku TV and Smart Projectors
• Coordinate with business development, marketing, and engineering teams to cultivate and bolster successful product partnerships
• Work with the factory partners to establish short-term and multi-year product roadmaps and gather and develop insights that will help strengthen Roku’s competitive advantage
• Understand and analyze partners’ requirements and translate them to product requirement documents and feature guides
• Author Product Briefs and Feature Guides for new products and key features, and track these initiatives to successful completion
• Work with Roku Engineering to define technology and tools roadmaps that drive innovation and maintain product differentiation
• Advocate for product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
• Develop and enhance relationships with key internal stakeholders, understand the business, and navigate within the organization to drive initiatives effectively
• Use data analytics to monitor product health, product engagement, and drive business decisions

We’re excited if you have

• 5+ years in a Product or Engineering role in the consumer electronics domain
• Bachelor’s degree in Engineering, Business, or related discipline required 
• Possess a pragmatic, strategic approach to problem-solving and can foster that trait in your team
• You know how to build trust and deliver on your objectives, working across independent teams with independent priorities 
• Have strong product and business intuition
• You make decisions with data, but know how to proceed when none is available
• Experience operating across multiple workstreams (hardware and/or software) to deliver successful products  
• Experience with partner management and negotiation
• Experience working with cross-functional teams across product, engineering, operations, and finance
• Knowledge of the TV industry (core technology, retail strategy, regulatory/certification requirements) a plus
• Ability to communicate effectively, both written and verbally

#LI-DH2 

NOX Innovations is now hiring a Fabrication Worker. The ideal candidate will demonstrate knowledge of basic hand tools and power tools. This person will assist in and/or perform under supervision of all aspects of fabrication to support the construction industry. They will be tasked with miscellaneous task including but not limited to material handling assembly of prefabricated systems, and other general labor tasks. This position will require mechanical aptitude, mathematical skills, and literacy skills to meet the position’s primary needs.

Responsibilities:

• Fabrication & Assembly: Operate machinery (including but not limited to drilling/deburring hand tools, welders, cutters, grinders, hydraulic CNC equipment) to fabricate parts and assemble components according to specifications.
• Blueprint Reading: Interpret technical drawings, blueprints, and specifications to determine the materials, dimensions, and procedures needed for fabrication.
• Quality Control: Inspect and measure finished products to ensure they meet the required quality standards and specifications.
• Maintenance & Safety: Perform routine maintenance on tools and equipment to ensure safe and efficient operation. Adhere to safety protocols and workplace standards.
• Material Handling: Prepare and organize materials needed for the fabrication process, including cutting and shaping metals, plastics, and composites.
• Collaboration: Work closely with other team members to ensure timely production and resolve any issues that arise during the fabrication process.
• Documentation: Maintain accurate records of work orders, production schedules, and inventory usage.
• Problem-Solving: Troubleshoot and resolve issues related to fabrication processes, machinery, or materials.
• Perform jobsite housekeeping and general labor
• Perform other Prefab related duties and assignments as instructed by Supervisor

Qualifications:

• Ability to read and interpret technical drawings, blueprints, instructional manuals and understand specifications
• Knowledge of safety procedures and best practices in a manufacturing environment.
• Basic math skills for measuring, calculating dimensions, and material quantities.
• Proficiency in using fabrication tools and machinery
• Ability to lift heavy materials up to 50lbs and stand for extended periods. Comfort with handling tools and machinery·
• Self-motivated and eager to learn
• Ability to follow directions, both written and verbal
• Ability to lift 50 pounds, unassisted, frequently throughout the day
• Ability to stand or be on your feet for long periods of time
• Ability to do the following: bending, squatting, crawling, climbing, kneeling, balancing, pushing, pulling, reaching overhead, and repetitive use of arms, hands, and fingers

Experience:

• Previous experience in a fabrication, manufacturing, or mechanical environment is preferred. Experience with welding, cutting, or machine operation is a plus.

Education & Certifications:

• High school diploma or equivalent; technical certifications or training in fabrication or welding are advantageous.

Safety Level

This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
• Potentially lift up to 50 pounds 
• Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
• Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)

#NXCLIND1

Nox Group is now hiring a Material Handler. The ideal candidate will demonstrate knowledge of basic hand tools and power tools. This person will assist in and/or perform under supervision of all aspects of fabrication to support the construction industry.  They will be tasked with miscellaneous task including but not limited to material handling assembly of prefabricated systems, and other general labor tasks. This position will require mechanical aptitude, mathematical skills, and literacy skills to meet the position’s primary needs.

Responsibilities

• Fabrication & Assembly: Operate machinery (including but not limited to drilling/deburring hand tools, welders, cutters, grinders, hydraulic CNC equipment) to fabricate parts and assemble components according to specifications.
• Blueprint Reading: Interpret technical drawings, blueprints, and specifications to determine the materials, dimensions, and procedures needed for fabrication.
• Quality Control: Inspect and measure finished products to ensure they meet the required quality standards and specifications.
• Maintenance & Safety: Perform routine maintenance on tools and equipment to ensure safe and efficient operation. Adhere to safety protocols and workplace standards.
• Material Handling: Prepare and organize materials needed for the fabrication process, including cutting and shaping metals, plastics, and composites.
• Collaboration: Work closely with other team members to ensure timely production and resolve any issues that arise during the fabrication process.
• Documentation: Maintain accurate records of work orders, production schedules, and inventory usage.
• Problem-Solving: Troubleshoot and resolve issues related to fabrication processes, machinery, or materials.
• Perform jobsite housekeeping and general labor
• Perform other Prefab related duties and assignments as instructed by Supervisor

Qualifications 

• Ability to read and interpret technical drawings, blueprints, instructional manuals and understand specifications
• Knowledge of safety procedures and best practices in a manufacturing environment.
• Basic math skills for measuring, calculating dimensions, and material quantities.
• Proficiency in using fabrication tools and machinery
• Ability to lift heavy materials up to 50lbs and stand for extended periods. Comfort with handling tools and machinery.
• Self-motivated and eager to learn
• Ability to follow directions, both written and verbal
• Ability to lift 50 pounds, unassisted, frequently throughout the day
• Ability to stand or be on your feet for long periods of time
• Ability to do the following: bending, squatting, crawling, climbing, kneeling, balancing, pushing, pulling, reaching overhead, and repetitive use of arms, hands, and fingers

 Experience:

• Previous experience in a fabrication, manufacturing, or mechanical environment is preferred. Experience with welding, cutting, or machine operation is a plus.

Education & Certifications

• High school diploma or equivalent; technical certifications or training in fabrication or welding are advantageous.

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
  • Potentially lift up to 50 pounds 
  • Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
  • Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)

#NXCLIND1

About the Team

The Roku TV & Licensing team is looking for a Senior Business Development Manager with a deep understanding and experience in the TV industry to work closely with our Roku TV partners (factories, brand licensees, OEM/ODM) and Roku's cross-functional teams to analyze and make recommendations for engagement with new partners to integrate Roku's Operating System. This person will support the Roku TV teams by helping to manage new and ongoing programs at these partners. 

About the Role 

We are looking for a motivated individual to utilize your experience & skillset to understand and present the Roku OS and reference designs to key partners to drive adoption. Your partner management experience will help you identify and communicate program and business requirements to partners and field product features requests back into Roku. In this role you will be required to review and contribute to global business planning and product requirement documents which align & support Roku initiatives and our partners’ goals, objectives and timelines. 

The work we do can be challenging but impactful and that's why we enjoy it so much. The ideal candidate isn't a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the company and larger team succeeds.

What you'll be doing 

• Manage business relationships with partners that are located throughout the Americas including Central America and Brazil
• Facilitate discussions between Roku's teams and current and potential new partners & factories
• Work with partners to establish short term programs and long-term relationships to embed Roku's OS in their products
• Collect, analyze and present the partner's requirements to Roku's cross functional teams and work to create legal agreements
• Coordinate with Roku's cross functional teams on new partnership engagements
• Support program kick-off meetings and development efforts with partners & factories
• Work with factories to ensure programs are running as planned
• Work with partners on timely reporting and tracking of products with the Roku OS embedded
• Organize and lead quarterly business and technical reviews
• Advocate product issues on behalf of the partners within Roku and influence internal teams to resolve the issues in a timely manner
• Conduct market & product research to determine industry requirements & opportunities
• Research, analyze and report current market conditions for strategic consideration
• Provide industry analysis. Identify competitive threats and create actionable reporting

We're excited if you have 

• Bachelor's degree in Business, Engineering or related discipline required 
• Business development &/or partner management background with clear understanding of Consumer Electronics (CE) products and industry experience focused on TV, Audio, streaming devices
• Understand Operating Systems, SW architecture and HW reference designs
• Excellent knowledge of TV and Audio industry and supporting technologies
• Outstanding partner management skills, leveraging your strong business acumen and technical background
• Experience working with ODM/OEMs and using data analytics & reporting to drive business decisions
• 10+ years working with CE partners, focused on Latin American markets
• Excellent verbal, presentation, and written communication skills in English required 
• Fluency in Spanish & Portuguese preferred
• Ability and willingness to travel as needed 

#LI-DH2

About the role

Roku is seeking a Senior Program Manager to lead a complex, multi‑phase Workday ATS (Applicant Tracking System) transformation spanning Workforce Planning, Recruiting, and Onboarding. This is a highly visible role operating at the intersection of People, Talent Acquisition (TA), Enterprise Applications, and executive leadership.

This program involves significant change management, cross‑functional alignment, and integration across multiple systems and teams. The ideal candidate brings strong executive presence, high emotional intelligence (EQ), and the ability to navigate resistance while driving clarity, alignment, and delivery. This role partners closely with People, TA, Engineering, Finance, and an external implementation partner to deliver a scalable, end‑to‑end hiring platform.

Following a successful launch, this role is expected to scale to additional programs across the People and Pay domain and, potentially, to other enterprise initiatives.

What you'll be doing

• Own end‑to‑end program leadership for a multi‑phase Workday ATS transformation, from planning through stabilization and optimization
• Drive alignment across Workforce Planning, Recruiting, and Onboarding to deliver a cohesive end‑state experience
• Partner closely with People and TA leadership to navigate change, surface concerns, and build trust and momentum
• Lead cross‑functional teams across HR, TA, Enterprise Applications, Engineering, Finance, and external implementation partners
• Establish and manage program governance, including milestones, dependencies, risks, issues, and executive reporting
• Proactively identify risks and obstacles; drive decisions and resolution through structured problem‑solving and influence
• Translate complex functional and technical concepts into clear, executive‑ready communications
• Ensure integration readiness across upstream and downstream systems and processes
• Drive disciplined change management, adoption planning, and readiness across impacted teams
• Serve as a trusted advisor to senior leaders, bringing clarity, options, and recommendations

We're excited if you have

• 10+ years of experience leading large‑scale, cross‑functional programs, ideally in HR, People Systems, or Enterprise Applications
• Hands‑on experience with Workday Recruiting / ATS transformations or similarly complex HR technology programs
• Working knowledge of end‑to‑end hiring processes, including workforce planning, recruiting, and onboarding
• Strong understanding of how functional processes connect to technical architectures and integrations
• Demonstrated success leading programs in environments with change resistance or competing priorities
• Exceptional communication skills, with the ability to influence at the executive level
• High emotional intelligence and strong stakeholder management skills
• Proven ability to manage external implementation partners and internal delivery teams
• Experience establishing governance, metrics, and executive‑level reporting for complex programs
• Comfortable operating with ambiguity and driving structure where none exists
• Nice to have:
  • Experience scaling program management practices across multiple initiatives
  • Background in People, Payroll, or broader HCM domains
  • Experience in media, technology, or high‑growth environments

#LI-SR2

About the role

Roku’s leadership in streaming depends on delivering exceptional devices that combine the right hardware platforms with Roku OS to create simple, reliable, and delightful experiences. Roku is the #1 TV streaming platform in North America, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV.  

Our mission is to change the face of television and streaming media watching around the world. This role is tasked with leveraging hardware and software to create a unique viewing experience, one that turns users into raving fans.  

You will report directly to the Vice President of Software Engineering and serve as a key technical contributor for Roku’s device platform strategy, with a strong focus on high-quality software solutions.

We are looking for a highly skilled Lead Systems Software Architect who leads complex implementations for Roku TVs and streaming devices, grounded in a deep understanding of multimedia system design (video/audio pipelines, SoCs, memory, power, thermals). You will design, implement, debug, and optimize the software platform that spans the full system, ensuring it is performant, secure, and scalable across SKUs and generations. You will collaborate with ODM partners, chipset vendors, and internal software/hardware teams to drive products from concept to mass production.

The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate isn’t a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the team succeeds.

What you’ll be doing

Software development & platform ownership 

• Own complex features or subsystems end-to-end, from design and implementation through bring-up, validation, and production support.
• Translate product and business goals into concrete designs, tasks, and implementation plans.
• Design, implement, and maintain core platform software for Roku device programs and platforms, with a strong focus on code quality, robustness, and long-term maintainability.
• Contribute to and influence hardware–software partitioning, platform APIs, and integration patterns to enable feature teams to build reliably on the device platform.
• Drive and model best practices for coding standards, code reviews, testing strategies, and CI/CD for platform software. 

Multimedia & system-level engineering 

• Implement and optimize video/audio pipelines, codecs, and rendering paths to deliver high-quality playback, low latency, and smooth UI/UX for streaming applications. 
• Contribute to end-to-end multimedia system design for TVs and streaming devices, ensuring solutions scale across SKUs and generations. 
• Define and help maintain benchmarks and test scenarios for media, graphics, and system behavior that map directly to Roku use cases. 
• Implement and maintain secure boot, DRM integrations, and standards-compliant content protection features in collaboration with security experts. 

Systems-aware implementation integrating hardware-software  

• Lead the product evaluation and enablement of candidate SoCs and companion chipsets, partnering with SoC vendors on performance, power, cost, and ecosystem maturity. 
• Implement and maintain drivers, HALs, and low-level services that expose the right hardware capabilities (media, graphics, connectivity, security) to Roku OS. 
• Drive early bring-up and debug of new SoCs and boards from a software perspective (boot chain, device drivers, board support packages, diagnostics). 
• Anticipate system-level failure modes (thermal, power, component tolerances, resource exhaustion) and implement software mitigations (throttling, graceful degradation, watchdogs, telemetry hooks). 

Performance engineering in constrained environments 

• Define and enforce memory, CPU/GPU/NPU, and storage budgets across SKUs, working closely with feature teams. 
• Use profiling tools, tracing, and telemetry to diagnose and fix performance bottlenecks across the stack (kernel, drivers, middleware, apps). 
• Implement optimizations to improve boot time, UI performance, streaming quality, and app responsiveness while staying within platform constraints. 

Quality, diagnostics, and observability 

• Partner with NPI, test, and manufacturing engineering to design and implement system-level validation strategies, test automation, and regression suites for your components. 
• Implement and refine diagnostics, logging, and telemetry that make field issues diagnosable and fixable at scale, including the platform hooks needed for AI-assisted troubleshooting. 
• Ensure the robustness and reliability of low-level software in production configurations, including robust error handling, recovery strategies, and safe update mechanisms. 

Cross-functional collaboration & technical leadership 

• Collaborate with OS, media, graphics, connectivity, security, and cloud/service teams to integrate platform features that meet product requirements. 
• Provide technical mentorship to other software engineers, especially around debugging complex system issues, performance tuning, and best practices for systems-level code. 
• Work closely with engineering leads to review designs, surface trade-offs, and de-risk implementations before they reach production. 
• Partner with SoC vendors and OEM/ODM partners from design through mass production, ensuring software deliverables, validation, and readiness meet Roku’s standards 

AI and system-level intelligence 

• Implement components in system-level AI/ML flows where AI is in the loop (e.g., quality monitoring, recommendations, anomaly detection, test selection).
• Specify and implement platform APIs and telemetry that enable AI tools to be effective across the device stack (logs, traces, metrics, events).

We’re excited if you have

Education & experience 

• BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or related field. 
• 15+ years of industry experience in embedded systems-level software development, with a strong emphasis on hands-on software development for multimedia products. 
• Proven track record building and shipping AV products (TVs, set-top boxes, streaming devices, consoles, or similar) at scale. 

Software development & systems expertise 

• Strong experience with embedded Linux or Android-based systems 
• Proficiency in one or more systems programming languages such as C/C++ (Rust or similar is a plus), with deep experience in debugging, performance tuning, and maintainable code design. 
• Strong familiarity with modern SDLC practices: CI/CD, automated testing, static/dynamic analysis, continuous performance regression monitoring, and observability tooling. 

Multimedia & system knowledge 

• Deep understanding of ARM-based SoCs, multimedia pipelines, and system constraints (memory bandwidth/latency, storage performance, UI/frame-rate stability, thermal behavior). 
• Demonstrated ability to analyze and optimize system-level performance using profiling, tracing, and hardware counters. 
• Experience with DRM, content protection, secure boot, and related industry standards for streaming and TV products. 
• Experience collaborating with SoC vendors and ODM/OEM partners from design through mass production, especially around platform software deliverables and validation. 

AI, accelerators, and low-level platforms 

• Experience with NPU/DSP/AI accelerator blocks on embedded SoCs, including maximizing throughput and minimizing latency within real-world device constraints. 
• Ability to build or integrate end-to-end flows where AI is in the loop, particularly for diagnostics, performance optimization, or UX improvements. 
• Proficient in using AI tools for debugging, code review, test selection, and log analysis, and in implementing the platform hooks (APIs/telemetry) that those tools need. 

Hardware & board-level understanding (bonus) 

• Solid understanding of board-level design concepts (schematics/layout review, power and thermal design, signal integrity considerations, and interfaces such as I²C, USB, PCIe, and HDMI).
• Comfortable partnering with board design teams to translate software and system needs into board-level requirements and constraints, even though your primary focus is software 

How you work 

• Strong communication skills with the ability to explain complex software and system trade-offs to both technical and non-technical stakeholders. 
• A bias toward data-driven decisions, clear documentation, and repeatable processes. 
• Demonstrated ability to lead technically through code and design, influence cross-functional teams, and drive complex platform changes from concept to production.

#LI-SR2

About the role

Roku’s leadership in streaming depends on delivering exceptional devices that combine the right hardware platforms with Roku OS to create simple, reliable, and delightful experiences. Roku is the #1 TV streaming platform in North America, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV.  

Our mission is to change the face of television and streaming media watching around the world. This role is tasked with leveraging hardware and software to create a unique viewing experience, one that turns users into raving fans.  

You will report directly to the Vice President of Software Engineering and serve as a key technical contributor for Roku’s device platform strategy, with a strong focus on high-quality software solutions.

We are looking for a highly skilled Lead Systems Software Architect who leads complex implementations for Roku TVs and streaming devices, grounded in a deep understanding of multimedia system design (video/audio pipelines, SoCs, memory, power, thermals). You will design, implement, debug, and optimize the software platform that spans the full system, ensuring it is performant, secure, and scalable across SKUs and generations. You will collaborate with ODM partners, chipset vendors, and internal software/hardware teams to drive products from concept to mass production.

The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate isn’t a bystander. They are curious and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success comes when the team succeeds.

For California Only - The estimated annual salary for this position is between $350,000 - $510,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off."    

What you’ll be doing

Software development & platform ownership 

• Own complex features or subsystems end-to-end, from design and implementation through bring-up, validation, and production support.
• Translate product and business goals into concrete designs, tasks, and implementation plans.
• Design, implement, and maintain core platform software for Roku device programs and platforms, with a strong focus on code quality, robustness, and long-term maintainability.
• Contribute to and influence hardware–software partitioning, platform APIs, and integration patterns to enable feature teams to build reliably on the device platform.
• Drive and model best practices for coding standards, code reviews, testing strategies, and CI/CD for platform software. 

Multimedia & system-level engineering 

• Implement and optimize video/audio pipelines, codecs, and rendering paths to deliver high-quality playback, low latency, and smooth UI/UX for streaming applications. 
• Contribute to end-to-end multimedia system design for TVs and streaming devices, ensuring solutions scale across SKUs and generations. 
• Define and help maintain benchmarks and test scenarios for media, graphics, and system behavior that map directly to Roku use cases. 
• Implement and maintain secure boot, DRM integrations, and standards-compliant content protection features in collaboration with security experts. 

Systems-aware implementation integrating hardware-software  

• Lead the product evaluation and enablement of candidate SoCs and companion chipsets, partnering with SoC vendors on performance, power, cost, and ecosystem maturity. 
• Implement and maintain drivers, HALs, and low-level services that expose the right hardware capabilities (media, graphics, connectivity, security) to Roku OS. 
• Drive early bring-up and debug of new SoCs and boards from a software perspective (boot chain, device drivers, board support packages, diagnostics). 
• Anticipate system-level failure modes (thermal, power, component tolerances, resource exhaustion) and implement software mitigations (throttling, graceful degradation, watchdogs, telemetry hooks). 

Performance engineering in constrained environments 

• Define and enforce memory, CPU/GPU/NPU, and storage budgets across SKUs, working closely with feature teams. 
• Use profiling tools, tracing, and telemetry to diagnose and fix performance bottlenecks across the stack (kernel, drivers, middleware, apps). 
• Implement optimizations to improve boot time, UI performance, streaming quality, and app responsiveness while staying within platform constraints. 

Quality, diagnostics, and observability 

• Partner with NPI, test, and manufacturing engineering to design and implement system-level validation strategies, test automation, and regression suites for your components. 
• Implement and refine diagnostics, logging, and telemetry that make field issues diagnosable and fixable at scale, including the platform hooks needed for AI-assisted troubleshooting. 
• Ensure the robustness and reliability of low-level software in production configurations, including robust error handling, recovery strategies, and safe update mechanisms. 

Cross-functional collaboration & technical leadership 

• Collaborate with OS, media, graphics, connectivity, security, and cloud/service teams to integrate platform features that meet product requirements. 
• Provide technical mentorship to other software engineers, especially around debugging complex system issues, performance tuning, and best practices for systems-level code. 
• Work closely with engineering leads to review designs, surface trade-offs, and de-risk implementations before they reach production. 
• Partner with SoC vendors and OEM/ODM partners from design through mass production, ensuring software deliverables, validation, and readiness meet Roku’s standards 

AI and system-level intelligence 

• Implement components in system-level AI/ML flows where AI is in the loop (e.g., quality monitoring, recommendations, anomaly detection, test selection).
• Specify and implement platform APIs and telemetry that enable AI tools to be effective across the device stack (logs, traces, metrics, events).

We’re excited if you have

Education & experience 

• BS/MS in Computer Science, Computer Engineering, Electrical Engineering, or related field. 
• 15+ years of industry experience in embedded systems-level software development, with a strong emphasis on hands-on software development for multimedia products. 
• Proven track record building and shipping AV products (TVs, set-top boxes, streaming devices, consoles, or similar) at scale. 

Software development & systems expertise 

• Strong experience with embedded Linux or Android-based systems 
• Proficiency in one or more systems programming languages such as C/C++ (Rust or similar is a plus), with deep experience in debugging, performance tuning, and maintainable code design. 
• Strong familiarity with modern SDLC practices: CI/CD, automated testing, static/dynamic analysis, continuous performance regression monitoring, and observability tooling. 

Multimedia & system knowledge 

• Deep understanding of ARM-based SoCs, multimedia pipelines, and system constraints (memory bandwidth/latency, storage performance, UI/frame-rate stability, thermal behavior). 
• Demonstrated ability to analyze and optimize system-level performance using profiling, tracing, and hardware counters. 
• Experience with DRM, content protection, secure boot, and related industry standards for streaming and TV products. 
• Experience collaborating with SoC vendors and ODM/OEM partners from design through mass production, especially around platform software deliverables and validation. 

AI, accelerators, and low-level platforms 

• Experience with NPU/DSP/AI accelerator blocks on embedded SoCs, including maximizing throughput and minimizing latency within real-world device constraints. 
• Ability to build or integrate end-to-end flows where AI is in the loop, particularly for diagnostics, performance optimization, or UX improvements. 
• Proficient in using AI tools for debugging, code review, test selection, and log analysis, and in implementing the platform hooks (APIs/telemetry) that those tools need. 

Hardware & board-level understanding (bonus) 

• Solid understanding of board-level design concepts (schematics/layout review, power and thermal design, signal integrity considerations, and interfaces such as I²C, USB, PCIe, and HDMI).
• Comfortable partnering with board design teams to translate software and system needs into board-level requirements and constraints, even though your primary focus is software 

How you work 

• Strong communication skills with the ability to explain complex software and system trade-offs to both technical and non-technical stakeholders. 
• A bias toward data-driven decisions, clear documentation, and repeatable processes. 
• Demonstrated ability to lead technically through code and design, influence cross-functional teams, and drive complex platform changes from concept to production.

#LI-SR2

We are seeking a Purchasing Agent to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments. 

As a Purchasing Agent, you will be assigned to a specific construction market within our scope of work, playing a pivotal role in ensuring the success of each project from inception to completion. Your responsibilities will encompass vendor management, procurement processes, and ensuring smooth coordination between various teams. You’ll help manage the flow of materials and services, contribute to strategic decision-making, and ensure projects stay on track by delivering on time and within budget.

Per Diem Available for This Role — Apply today and ask your recruiter for details.

Responsibilities

• Build and maintain strong relationships with vendors, continuously enhancing your knowledge of their offerings and capabilities.
• Support estimating personnel with vendor contacts, real time pricing, and lead times for specific items.
• Assist in the decision-making process for awarding engineered buyout and commodity packages. Compile quotes by material type and project phase, and request updated, discounted pricing from vendors using in-house procurement software.
• Create and manage “Hold for Release” purchase orders, and request cutsheets for submittal. Deliver completed procurement plans to the project team for final approval.
• Act as liaison between operations and distribution, ensuring constant, quality communication, detailed tracking logs, complete packing slips, organized deliveries, proper palletization of material and clear Proof of Delivery.
• Help source back-ordered items, confirming change orders to buyout packages, managing return/replacement logistics and being their sole source for procurement.
• Oversee all rental requests across the enterprise, ensuring timely and accurate rental equipment availability. Become an expert in the rental software we use, provide training to operations teams, and manage committed cost forecasting.
• Work closely with the accounting team by regularly reviewing open purchase orders in our payment software. Ensure that committed costs and received amounts are accurate, resolve any discrepancies, and close out completed purchase orders.

Qualifications 

• 5+ years of procurement/purchasing experience, preferably in construction.
• Moderate to strong familiarity with electrical commodity material.
• Strong Interpersonal and collaborative skills.
• Moderate technical skills for software training and implementation.
• Task oriented, adaptable and organized.
• Must have Reliable transportation for commute and occasional jobsite visits.

Education & Certifications

• High School diploma or GED

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

#NXCLIND1

As a Purchasing Agent, you will be assigned to a specific construction market within our scope of work, playing a pivotal role in ensuring the success of each project from inception to completion. Your responsibilities will encompass vendor management, procurement processes, and ensuring smooth coordination between various teams. You’ll help manage the flow of materials and services, contribute to strategic decision-making, and ensure projects stay on track by delivering on time and within budget.

Responsibilities

• Build and maintain strong relationships with vendors, continuously enhancing your knowledge of their offerings and capabilities.
• Support estimating personnel with vendor contacts, real time pricing, and lead times for specific items.
• Assist in the decision-making process for awarding engineered buyout and commodity packages. Compile quotes by material type and project phase, and request updated, discounted pricing from vendors using in-house procurement software.
• Create and manage “Hold for Release” purchase orders, and request cutsheets for submittal. Deliver completed procurement plans to the project team for final approval.
• Act as liaison between operations and distribution, ensuring constant, quality communication, detailed tracking logs, complete packing slips, organized deliveries, proper palletization of material and clear Proof of Delivery.
• Help source back-ordered items, confirming change orders to buyout packages, managing return/replacement logistics and being their sole source for procurement.
• Oversee all rental requests across the enterprise, ensuring timely and accurate rental equipment availability. Become an expert in the rental software we use, provide training to operations teams, and manage committed cost forecasting.
• Work closely with the accounting team by regularly reviewing open purchase orders in our payment software. Ensure that committed costs and received amounts are accurate, resolve any discrepancies, and close out completed purchase orders.

Qualifications 

• 5+ years of procurement/purchasing experience, preferably in construction.
• Moderate to strong familiarity with electrical commodity material.
• Strong Interpersonal and collaborative skills.
• Moderate technical skills for software training and implementation.
• Task oriented, adaptable and organized.
• Must have Reliable transportation for commute and occasional jobsite visits.

Education & Certifications

• High School diploma or GED

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

#NXCLIND1

We are seeking a Material Handler to support some of the most innovative, complex, and large-scale data center and mission-critical construction projects in the country. This role will be instrumental in delivering RMCI’s first-generation programs as a General Contractor within hyperscale and enterprise data center environments. 

The ideal candidate will demonstrate knowledge of basic hand tools and power tools. This person will assist in and/or perform under supervision of all aspects of fabrication to support the construction industry.  They will be tasked with miscellaneous task including but not limited to material handling assembly of prefabricated systems, and other general labor tasks. This position will require mechanical aptitude, mathematical skills, and literacy skills to meet the position’s primary needs.

Responsibilities

• Fabrication & Assembly: Operate machinery (including but not limited to drilling/deburring hand tools, welders, cutters, grinders, hydraulic CNC equipment) to fabricate parts and assemble components according to specifications.
• Blueprint Reading: Interpret technical drawings, blueprints, and specifications to determine the materials, dimensions, and procedures needed for fabrication.
• Quality Control: Inspect and measure finished products to ensure they meet the required quality standards and specifications.
• Maintenance & Safety: Perform routine maintenance on tools and equipment to ensure safe and efficient operation. Adhere to safety protocols and workplace standards.
• Material Handling: Prepare and organize materials needed for the fabrication process, including cutting and shaping metals, plastics, and composites.
• Collaboration: Work closely with other team members to ensure timely production and resolve any issues that arise during the fabrication process.
• Documentation: Maintain accurate records of work orders, production schedules, and inventory usage.
• Problem-Solving: Troubleshoot and resolve issues related to fabrication processes, machinery, or materials.
• Perform jobsite housekeeping and general labor
• Perform other Prefab related duties and assignments as instructed by Supervisor

Qualifications 

• Ability to read and interpret technical drawings, blueprints, instructional manuals and understand specifications
• Knowledge of safety procedures and best practices in a manufacturing environment.
• Basic math skills for measuring, calculating dimensions, and material quantities.
• Proficiency in using fabrication tools and machinery
• Ability to lift heavy materials up to 50lbs and stand for extended periods. Comfort with handling tools and machinery.
• Self-motivated and eager to learn
• Ability to follow directions, both written and verbal
• Ability to lift 50 pounds, unassisted, frequently throughout the day
• Ability to stand or be on your feet for long periods of time
• Ability to do the following: bending, squatting, crawling, climbing, kneeling, balancing, pushing, pulling, reaching overhead, and repetitive use of arms, hands, and fingers

 Experience:

• Previous experience in a fabrication, manufacturing, or mechanical environment is preferred. Experience with welding, cutting, or machine operation is a plus.

Education & Certifications

• High school diploma or equivalent; technical certifications or training in fabrication or welding are advantageous.

Safety Level
This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

• The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to:  
  • Potentially lift up to 50 pounds 
  • Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing  
  • Potentially operate a motor vehicle, crane, tractor, etc.  
• We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance with the Americans with Disability Act (ADA)

#NXCLIND1

Reporting to the Head of Customer Success, the Customer Success Manager, Enterprise (CSM, Ent) manages a portfolio of customer accounts and is responsible for driving customer value realisation, engagement and retention across the RightShip product suite.

The CSM, Ent will focus on the enterprise and mid-market segment of customers that require high-touch, dedicated service and support.  The CSM, Ent will work closely in partnership with Sales Business Development Managers (BDMs) and Account Managers (AMs) to ensure our largest, most strategic accounts are realizing value.

The role ensures customers are successfully onboarded, supported and enabled to maximise the value of RightShip’s solutions throughout the lifecycle of their engagement. The Customer Success Manager acts as a trusted partner to customers, working closely with Sales, Product and Support teams to ensure strong adoption, proactive engagement and timely contract renewals.

The CSM plays an important role in maintaining strong customer relationships, identifying risks to retention, and supporting growth opportunities across the customer portfolio.

Major Responsibilities   

CUSTOMER ONBOARDING AND IMPLEMENTATION

• Act as the primary point of contact for assigned customers during onboarding and implementation across the RightShip suite of products and services.
• Coordinate onboarding activities including account enablement, configuration, training and early adoption support.
• Guide customers through key product capabilities and ensure alignment between customer objectives and the value delivered by RightShip solutions.
• Ensure a smooth transition from Sales to Customer Success by supporting the handover of new accounts and confirming customer goals and success criteria.

CUSTOMER ENGAGEMENT AND VALUE REALISATION

• Manage an assigned portfolio of customer accounts, maintaining regular engagement to ensure customers derive value from RightShip’s products and services.
• Develop and maintain strong working relationships with customer stakeholders to understand their operational needs and priorities.
• Monitor customer usage, engagement and satisfaction to identify opportunities to improve adoption and overall customer outcomes.
• Proactively identify potential risks, blockers or issues affecting customer success and work with internal teams to resolve them in a timely manner.
• Act as the voice of the customer by gathering feedback and sharing insights with Product, Sales and other internal teams to improve solutions and customer experience.

CUSTOMER RETENTION & ACCOUNT HEALTH

• Support the achievement of customer retention and renewal targets by ensuring customers realise measurable value from RightShip’s services.
• Maintain visibility of contract timelines and work collaboratively with Sales teams to support timely renewals.
• Identify potential retention risks within the portfolio and escalate where necessary to ensure proactive mitigation.
• Track key customer success indicators including engagement, adoption and satisfaction across assigned accounts.

CUSTOMER SUPPORT & ISSUE MANAGEMENT

• Serve as the first point of contact for customer queries, product usage questions and service requests.
• Coordinate internally with Product, Platform Support and other teams to resolve issues efficiently.
• Maintain clear communication with customers throughout issue resolution and ensure appropriate follow-up.
• Support the delivery of service levels and response standards expected by customers.

COMMERCIAL COLLABORATION

• Identify opportunities within the customer portfolio for additional value through product adoption, expanded usage or additional services.
• Collaborate with Sales teams to support customer discussions relating to upgrades, renewals or new solutions.
• Provide insights and context from ongoing customer engagement to support commercial conversations and account planning.

Qualifications, Skills & Attributes

• Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline
• 6–8+ years’ experience in customer success, account management, customer experience or client relationship roles.
• Experience working with SaaS platforms, digital products or maritime industry solutions is desirable.
• Strong ability to build relationships with customers and understand their operational needs.
• Ability to communicate product value and translate technical capabilities into practical customer outcomes.
• Strong organisational skills and ability to manage multiple customer relationships simultaneously.
• Ability to collaborate effectively across cross-functional teams.

We believe in leveraging the best tools to solve problems faster. You will be expected to utilize AI coding assistants and LLMs proficiently to accelerate development velocity, generate boilerplate, and troubleshoot complex debugging scenarios. Beyond simple usage, this role requires the critical judgment to verify AI-generated outputs for security, performance, and accuracy. You should be comfortable integrating AI tooling into your daily workflow to eliminate repetitive tasks, allowing you to focus on high-impact architectural and strategic engineering challenges.

A Staff Software Engineer at Realtor.com is a technical leader that focuses on ambiguous problems for the squad. You will also:

• You help and guide the team in making the right trade-offs between short-term requirements and the long-term business/operational success of the squad. 
• You provide system-wide view and design guidance to the squad members and also influence the design decisions made by other teams. 
• You help the team to make trade-offs and re-use where possible.
• You work on project ideas with Product Management and engage with customers, stakeholders, and peers. 
• Your code submissions and approach to work are exemplary. 
• You mentor by actively participating in the code review process, design discussions, and team planning.

What will you do?

• Lead the design and delivery for the ambiguous/complex problem space in the squad.
• Provide guidance to team/s on system architecture and design.
• Develop solutions that are of high quality, scalable, and reliable
• Work collaboratively in squads composed of Product Managers, Designers, Analysts, and Engineers.
• Mentor and develop a team of engineers
• Investigate and prototype technologies that can be leveraged to introduce new innovations
• Be self-directed, take initiative and drive towards solutions with little guidance

What will you bring?

• Bachelor’s degree in Computer Science or equivalent experience
• 8+ years experience in software development
• 3+ years of experience contributing to architecture and design
• Experience in building software or interest and ability to learn in the Realtor.com® stack of Python (FastAPI, Pydantic, Numpy, Pandas) and React
• Experience with database systems and AWS knowledge preferred
• Experience delivering high value to customers quickly, frequently, with regular feedback and support
• Experience with system design and trade-offs between design approaches
• Strong software engineering best practices (e.g. testing, code reviews, documentation).

How we Reward you:

Realtor.com® is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degree and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

We are hiring a proactive Technical Account Manager (TAM) professional to join our Customer Success team. If you're excited to be part of a winning team of a SaaS security start-up, Obsidian Security is a great place to make an impact.

A TAM is responsible for actively driving customer value within the Obsidian platform. The role is to provide technical advice on the use of Obsidian solutions and serve as a subject-matter expert on SaaS security challenges and best practices. The TAM's responsibility is to partner with customers in a technical and educational capacity throughout the life of the customer partnership. The TAM is also the voice of the customer within Obsidian, providing important feedback to product management and engineering. The ideal candidate is driven, collaborative, and knowledgeable, has worked in a cybersecurity role, and is excited about the opportunity to work in a SaaS security start-up. This is a 100% remote role with a preference for candidates located in Texas or Chicago, IL. 

About the Role:

• Deliver the highest level of customer experience and technical assistance to customers and partners. Manage simultaneous customer requests, inquiries and issues of varying complexity and priority.
• Take ownership of driving complex scenarios and issues, working with appropriate stakeholders in engineering, product management and sales to deliver successful outcomes.
• Work closely with our customers to make sure they are enabled/on-boarded successfully, fully understand how to use the platform, and can successfully integrate it into their day-to-day workflows.
• Drive towards improving customer understanding and usage of the Obsidian platform. This includes understanding common issues to build and improve in-product documentation and guides, as well as deliver live or recorded product training for new customers or partners.
• Identify, communicate, and deliver on opportunities to improve Obsidian’s ability to support and enable our customers to be successful, including new processes, tools, or product prototypes.
• Create and deliver Account Health checks and Quarterly Business Review

About You:

• A strong blend of communication abilities and technical skills to be the field-facing technical ambassador for Obsidian
• Experience in building and managing strong customer relationships
• Experience with cybersecurity, especially Cloud and SaaS security concerns
• Ability to prioritize and manage multiple requests while delivering results
• Experience administering and configuring SaaS applications (such as Google Workplace / GSuite, O365, Okta, Duo, etc)
• Experience interacting with APIs, integrations, and middleware
• An understanding of common web authentication methods (such as tokens, OAuth, SAML, etc.)
• Versed in software engineering (Python) is a definite plus
• Experience with cybersecurity solution stacks
• Experience in incident response, threat triage, log analysis, and data correlation is a strong plus.
• Willingness to travel occasionally to meet with customers, not expected to exceed 5%

Position Overview

The Environmental Test Technician Supervisor is responsible for leading day-to-day operations within the Environmental Test organization, overseeing technicians performing thermal vacuum, vibration, shock, acoustic, and related qualification and acceptance testing. This role ensures safe, compliant, and efficient execution of environmental test activities while driving continuous improvement, developing technical talent, and coordinating closely with cross-functional partners. The ideal candidate combines strong people leadership with hands-on environmental test expertise and a commitment to operational excellence.

This position is assigned to Shift 4- Weekend Nights: Friday- Sunday 6:00 pm – 6:00 am (3x12s) 25% pay differential

Depending on business needs, this role may also have opportunities on:

• Shift 1- Days: Monday–Thursday, 7:30 a.m.–5:30 p.m. (4x10s).
• Shift 2-Nights: Monday–Thursday, 6:00 p.m.–4:00 a.m. (4x10s) 10% pay differential 
• Shift 3- Weekends: Friday–Sunday, 6:00 a.m.–6:00 p.m. (3x12s) 20% pay differential

Key Responsibilities

• Lead daily Environmental Test operations, including thermal vacuum, vibration, shock, acoustic, and related environmental testing activities
• Plan, prioritize, and schedule work to meet program milestones, shifting priorities, and delivery deadlines
• Assign tasks and manage technician workloads to optimize throughput and resource utilization
• Author, maintain, and train staff on environmental test procedures, SOPs, and quality/process documentation
• Monitor staffing levels, test throughput, and equipment utilization; prepare and present performance metrics to leadership
• Troubleshoot test anomalies, failures, and non-conformances; perform root cause analysis and implement corrective and preventive actions
• Enforce compliance with health, safety, environmental, and quality regulations across all environmental test operations
• Mentor, train, and develop technicians through performance feedback, coaching, and skills development
• Support hiring efforts and onboarding to grow and sustain team capability
• Collaborate cross-functionally with Design Engineering, Manufacturing, Supply Chain, Quality, and Facilities teams
• Promote cross-training initiatives to increase organizational flexibility
• Provide hands-on support with environmental testing as needed to ensure successful test execution

Qualifications

Education

• Bachelor’s degree in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, or a related discipline or equivalent practical experience

Experience

• 2–3+ years of environmental testing experience (thermal vacuum, vibration, shock, acoustic, etc.) in aerospace, defense, electronics, or a similar industry
• 1–2+ years of leadership or supervisory experience (Lead Technician, Shift Lead, Supervisor, or equivalent)
• Experience with root cause analysis, non-conformance reporting, and corrective action processes

Preferred Qualifications

• 3–5+ years of environmental testing experience in aerospace, defense, electronics, or similar high-reliability industries
• 1–3+ years of people leadership or supervisory experience
• Strong understanding of environmental test equipment, instrumentation, and metrology
• Ability to read and interpret engineering drawings, test plans, and technical documentation
• Strong analytical, troubleshooting, and problem-solving skills

Soft Skills

• Strong communication and interpersonal skills
• Effective time management and organizational abilities
• Proven ability to lead teams in fast-paced, high-accountability environments
• Continuous improvement mindset with attention to detail

Technology Stack

• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) or similar productivity tools
• Familiarity with test data systems, documentation control systems, and quality management tools preferred

Physical Requirements

• Ability to sit or stand for extended periods while working at a computer or test equipment
• Ability to lift up to 15 pounds as required
• Ability to traverse manufacturing and test facilities safely

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview

The Environmental Test Technician Supervisor is responsible for leading day-to-day operations within the Environmental Test organization, overseeing technicians performing thermal vacuum, vibration, shock, acoustic, and related qualification and acceptance testing. This role ensures safe, compliant, and efficient execution of environmental test activities while driving continuous improvement, developing technical talent, and coordinating closely with cross-functional partners. The ideal candidate combines strong people leadership with hands-on environmental test expertise and a commitment to operational excellence.

This position is assigned to Shift 2-Nights: Monday–Thursday, 6:00 p.m.–4:00 a.m. (4x10s) 10% pay differential. Depending on business needs, this role may also have opportunities on:

• Shift 1- Days: Monday–Thursday, 7:30 a.m.–5:30 p.m. (4x10s).
• Shift 3- Weekends: Friday–Sunday, 6:00 a.m.–6:00 p.m. (3x12s) 20% pay differential
• Shift 4- Weekend Nights: Friday- Sunday 6:00 pm – 6:00 am (3x12s) 25% pay differential

Key Responsibilities

• Lead daily Environmental Test operations, including thermal vacuum, vibration, shock, acoustic, and related environmental testing activities
• Plan, prioritize, and schedule work to meet program milestones, shifting priorities, and delivery deadlines
• Assign tasks and manage technician workloads to optimize throughput and resource utilization
• Author, maintain, and train staff on environmental test procedures, SOPs, and quality/process documentation
• Monitor staffing levels, test throughput, and equipment utilization; prepare and present performance metrics to leadership
• Troubleshoot test anomalies, failures, and non-conformances; perform root cause analysis and implement corrective and preventive actions
• Enforce compliance with health, safety, environmental, and quality regulations across all environmental test operations
• Mentor, train, and develop technicians through performance feedback, coaching, and skills development
• Support hiring efforts and onboarding to grow and sustain team capability
• Collaborate cross-functionally with Design Engineering, Manufacturing, Supply Chain, Quality, and Facilities teams
• Promote cross-training initiatives to increase organizational flexibility
• Provide hands-on support with environmental testing as needed to ensure successful test execution

Qualifications

Education

• Bachelor’s degree in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, or a related discipline or equivalent practical experience

Experience

• 2–3+ years of environmental testing experience (thermal vacuum, vibration, shock, acoustic, etc.) in aerospace, defense, electronics, or a similar industry
• 1–2+ years of leadership or supervisory experience (Lead Technician, Shift Lead, Supervisor, or equivalent)
• Experience with root cause analysis, non-conformance reporting, and corrective action processes

Preferred Qualifications

• 3–5+ years of environmental testing experience in aerospace, defense, electronics, or similar high-reliability industries
• 1–3+ years of people leadership or supervisory experience
• Strong understanding of environmental test equipment, instrumentation, and metrology
• Ability to read and interpret engineering drawings, test plans, and technical documentation
• Strong analytical, troubleshooting, and problem-solving skills

Soft Skills

• Strong communication and interpersonal skills
• Effective time management and organizational abilities
• Proven ability to lead teams in fast-paced, high-accountability environments
• Continuous improvement mindset with attention to detail

Technology Stack

• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) or similar productivity tools
• Familiarity with test data systems, documentation control systems, and quality management tools preferred

Physical Requirements

• Ability to sit or stand for extended periods while working at a computer or test equipment
• Ability to lift up to 15 pounds as required
• Ability to traverse manufacturing and test facilities safely

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview 

We are seeking a capable and energetic Environmental Test Engineer to validate our satellite’s ability to survive the harsh conditions of launch and Low Earth Orbit (LEO). In this role, you will be responsible for the end-to-end planning, coordination, and execution of critical test campaigns. You will work closely with systems, mechanical, and electrical engineering teams to ensure mission readiness. The ideal candidate thrives in a fast-paced, dynamic environment and demonstrates strong ownership over their work, making a direct impact on the success of our rapidly growing business.

This position is assigned to Shift 4- Weekend Nights: Friday- Sunday 6:00 pm – 6:00 am (3x12s) 25% pay premium

Depending on business needs, this role may also have opportunities on:

• Shift 1- Days: Monday–Thursday, 7:30 a.m.–5:30 p.m. (4x10s).
• Shift 2-Nights: Monday–Thursday, 6:00 p.m.–4:00 a.m. (4x10s) 10% pay premium
• Shift 3- Weekends: Friday–Sunday, 6:00 a.m.–6:00 p.m. (3x12s) 20% pay premium

Key Responsibilities:

• Perform Thermal Vacuum (TVAC), vibration, and shock testing on components, subsystems, and fully assembled satellites.
• Coordinate logistics and scheduling with internal engineering teams and external test facilities.
• Work with and oversee environmental test vendors during off-site testing campaigns.
• Support test article instrumentation (e.g., thermocouples, accelerometers, strain gauges) and data acquisition system setup.
• Analyze test data, interpret results, and provide actionable feedback to design and manufacturing groups.
• Own, operate, and maintain internal environmental test infrastructure, ensuring compliance with safety protocols.
• Lead root cause analysis and drive the resolution of test anomalies and failures.
• Contribute to the continuous improvement of test processes, procedures, and documentation.
• Serve as the subject-matter expert on environmental test equipment and methodologies.

Qualifications

Education:

Bachelor’s degree in mechanical engineering, aerospace engineering, or a related technical field.

Experience:

• A minimum of 3 years of direct, hands-on experience in environmental testing of aerospace, defense, or other high-reliability systems.
• Working knowledge of relevant environmental test standards (e.g., NASA GEVS, MIL-STD-810).
• Demonstrated proficiency with TVAC chambers and vibration tables (sine/random).
• Ability to read and interpret mechanical drawings, electrical schematics, and technical specifications.
• Excellent mathematical, analytical, and problem-solving skills.
• Hands-on experience with test instrumentation and data acquisition systems.

Preferred Qualifications:

• Direct experience with environmental testing of satellites or spacecraft.
• In-depth knowledge of aerospace materials and their behavior in vacuum, thermal, and vibrational environments.

Soft Skills:

• A proactive and accountable approach to managing projects from planning to completion.
• The ability to thrive and prioritize effectively in a fast-paced, dynamic R&D and manufacturing environment.
• Strong interpersonal skills to work effectively with cross-functional engineering teams and external vendors.
• A methodical and analytical mindset for troubleshooting complex test anomalies.
• Clear and concise written and verbal communication skills for reporting results and documenting processes.

Technology Stack:

• NASA GEVS, MIL-STD-810
• TVAC Chambers, Electrodynamic Shakers (Vibration Tables), Shock Test Systems, Data Acquisition (DAQ) Hardware
• Accelerometers, Thermocouples, Strain Gauges, Force Sensors
• Data Analysis Software (e.g., MATLAB, Python - NumPy/SciPy), DAQ Control Software (e.g., LabVIEW, Dewesoft, m+p Analyzer)

Physical Requirements

• Ability to stand and walk for extended periods in a lab environment.
• Must be able to lift and carry test equipment and components up to 40 pounds.
• Manual dexterity required to handle and install sensitive instrumentation and cabling.
• Ability to work in an environment with moderate noise levels from test equipment.
• Visual acuity to read schematics and inspect small components.
• May require occasional travel to external test facilities.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Position Overview 

We are seeking a capable and energetic Environmental Test Engineer to validate our satellite’s ability to survive the harsh conditions of launch and Low Earth Orbit (LEO). In this role, you will be responsible for the end-to-end planning, coordination, and execution of critical test campaigns. You will work closely with systems, mechanical, and electrical engineering teams to ensure mission readiness. The ideal candidate thrives in a fast-paced, dynamic environment and demonstrates strong ownership over their work, making a direct impact on the success of our rapidly growing business.

This position is assigned to Shift 1- Days: Monday–Thursday, 7:30 a.m.–5:30 p.m. (4x10s).

Depending on business needs, this role may also have opportunities on:

• Shift 2-Nights: Monday–Thursday, 6:00 p.m.–4:00 a.m. (4x10s) 10% pay premium. 

• Shift 3- Weekends: Friday–Sunday, 6:00 a.m.–6:00 p.m. (3x12s) 20% pay premium

• Shift 4- Weekend Nights: Friday- Sunday 6:00 pm – 6:00 am (3x12s) 25% pay premium

Key Responsibilities:

• Perform Thermal Vacuum (TVAC), vibration, and shock testing on components, subsystems, and fully assembled satellites.
• Coordinate logistics and scheduling with internal engineering teams and external test facilities.
• Work with and oversee environmental test vendors during off-site testing campaigns.
• Support test article instrumentation (e.g., thermocouples, accelerometers, strain gauges) and data acquisition system setup.
• Analyze test data, interpret results, and provide actionable feedback to design and manufacturing groups.
• Own, operate, and maintain internal environmental test infrastructure, ensuring compliance with safety protocols.
• Lead root cause analysis and drive the resolution of test anomalies and failures.
• Contribute to the continuous improvement of test processes, procedures, and documentation.
• Serve as the subject-matter expert on environmental test equipment and methodologies.

Qualifications

Education:

Bachelor’s degree in mechanical engineering, aerospace engineering, or a related technical field.

Experience:

• A minimum of 3 years of direct, hands-on experience in environmental testing of aerospace, defense, or other high-reliability systems.
• Working knowledge of relevant environmental test standards (e.g., NASA GEVS, MIL-STD-810).
• Demonstrated proficiency with TVAC chambers and vibration tables (sine/random).
• Ability to read and interpret mechanical drawings, electrical schematics, and technical specifications.
• Excellent mathematical, analytical, and problem-solving skills.
• Hands-on experience with test instrumentation and data acquisition systems.

Preferred Qualifications:

• Direct experience with environmental testing of satellites or spacecraft.
• In-depth knowledge of aerospace materials and their behavior in vacuum, thermal, and vibrational environments.

Soft Skills:

• A proactive and accountable approach to managing projects from planning to completion.
• The ability to thrive and prioritize effectively in a fast-paced, dynamic R&D and manufacturing environment.
• Strong interpersonal skills to work effectively with cross-functional engineering teams and external vendors.
• A methodical and analytical mindset for troubleshooting complex test anomalies.
• Clear and concise written and verbal communication skills for reporting results and documenting processes.

Technology Stack:

• NASA GEVS, MIL-STD-810
• TVAC Chambers, Electrodynamic Shakers (Vibration Tables), Shock Test Systems, Data Acquisition (DAQ) Hardware
• Accelerometers, Thermocouples, Strain Gauges, Force Sensors
• Data Analysis Software (e.g., MATLAB, Python - NumPy/SciPy), DAQ Control Software (e.g., LabVIEW, Dewesoft, m+p Analyzer)

Physical Requirements

• Ability to stand and walk for extended periods in a lab environment.
• Must be able to lift and carry test equipment and components up to 40 pounds.
• Manual dexterity required to handle and install sensitive instrumentation and cabling.
• Ability to work in an environment with moderate noise levels from test equipment.
• Visual acuity to read schematics and inspect small components.
• May require occasional travel to external test facilities.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

About the Role:

We are seeking a District Sales Manager for the Gulf Coast, who will be responsible for managing Account Executives in the assigned states of the region. The District Sales Manager will have strong technical knowledge and a strong history of managing sales executives who have account relationships with key thought leaders in the Single Cell, Spatial Biology, and Next Gen Sequencing space.

What you will be doing:

• Develop, execute and monitor the district business plan to meet assigned revenue and strategic objectives.
• Responsible for the direction, support and motivation of the district sales team to meet agreed targets and objectives.
• Routinely forecast, monitor, and control selling and other expenses for the district within assigned expense budgets
• Routinely and accurately forecast customer demand (i.e., product quantities and dollars, orders, shipments)
• To drive a high level of interaction and engagement between other departments (e.g., Marketing, Technical Support) and local sales team & staff to ensure coordination of activities and alignment on common goals
• Talent Acquisition - Responsible for resource planning, recruitment, and hire of resource to support forecasted sales targets
• Talent Development activities to ensure that the sales team has the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careers
• Performance Management - setting performance standards, setting realistic job goals, conducting performance appraisals, and disciplinary action
• Create a sense of urgency and drive accountability within the regional team to meet both financial and strategic goals.
• Responsible for ensuring utilization and compliance in accordance with departmental policies and practices for Salesforce.com (SFDC)
• Works collaboratively across AMR to drive coordination and alignment in service to corporate goals at large. This would include taking the lead on cross-district initiatives in partnership with marketing, sales, and sr. leadership.
• Takes on the role of peer leader and mentor across the District Sales Manager team.

Minimum Qualifications:

• BA/BS in Life Sciences
• A minimum of 5 years of sales, marketing or equivalent experience in the Life Science industry, including capital equipment sales
• A minimum of 3 years of sales management experience in the Life Science industry
• Experience in hiring the best talent, building teams, managing and motivating sales professionals, setting and managing sales targets
• Skilled in developing and implementing strategic sales strategies, building and maintaining key customer relationships, and leading high-performing sales teams.
  
  

Preferred Skills:  

• Must be able to build relationships at a very high level
• MS or equivalent degree in Life Sciences. PhD is a plus.
• Ability to effectively communicate and influence internal and external audiences, using both oral and written communication skills
• Excellent written and oral English skills required

#LI-JF1

#LI-Remote

Role Description

Your North Star: As a doula serving Pomelo patients, you will educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period. You will play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time.

This is a 1099 independent contractor role and is not an employment (W-2) position. As an independent contractor, you will not be eligible for employee benefits, including but not limited to health insurance, paid time off, workers’ compensation, or unemployment benefits. Pomelo Care will provide services to support your independent practice, such as client matching, billing, and administrative support. 

Support for Your Doula Practice

By joining the Pomelo community, we provide the support you need to focus on what you do best -- caring for families.

• Focus on Care, Not Paperwork: We handle the credentialing, billing, and administrative hassle of accepting insurance. You get reliable and timely payment for your work without the back-office headache.
• Grow Your Client Base: We provide client outreach support to help you connect with families who need your services.
• Comprehensive Support: You’ll have access to dedicated administrative and technical support to navigate our systems, as well as charting and documentation support to streamline your workflow.
• A Thriving Peer Community: Connect with a vibrant and growing network of hundreds of doulas. Access the Pomelo Doula community for peer support, shared learning, and connection.
• Maintain Your Flexibility: You choose how many clients you see through Pomelo, allowing you to set the hours and workload that fit your life.

To join Pomelo’s growing community, you have:

• Completed certification/training as a birth and/or full spectrum doula.
• Experience working as a doula with an in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery.
• Strong verbal and written communication skills, with the ability to connect with families from diverse backgrounds both virtually and in-person.
• Comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems.
• Have availability for virtual and in-person work, as well as evenings and weekends, to accommodate the needs of families.
• Your service areas include Travis, TX.

Credentialing Process & Next Steps

Once you apply, our team will guide you through the credentialing process, which includes:

• Meet with someone from our recruitment team for a 30-minute video call
• Provide proof/verification of:
  
  • Doula training/certification
  • NPI number
  • Adult & Infant CPR/First Aid certification
  • Personal liability insurance
• Complete a background screening

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first.

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Role Description

Your North Star: As a doula serving Pomelo patients, you will educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period. You will play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time.

This is a 1099 independent contractor role and is not an employment (W-2) position. As an independent contractor, you will not be eligible for employee benefits, including but not limited to health insurance, paid time off, workers’ compensation, or unemployment benefits. Pomelo Care will provide services to support your independent practice, such as client matching, billing, and administrative support. 

Support for Your Doula Practice

By joining the Pomelo community, we provide the support you need to focus on what you do best -- caring for families.

• Focus on Care, Not Paperwork: We handle the credentialing, billing, and administrative hassle of accepting insurance. You get reliable and timely payment for your work without the back-office headache.
• Grow Your Client Base: We provide client outreach support to help you connect with families who need your services.
• Comprehensive Support: You’ll have access to dedicated administrative and technical support to navigate our systems, as well as charting and documentation support to streamline your workflow.
• A Thriving Peer Community: Connect with a vibrant and growing network of hundreds of doulas. Access the Pomelo Doula community for peer support, shared learning, and connection.
• Maintain Your Flexibility: You choose how many clients you see through Pomelo, allowing you to set the hours and workload that fit your life.

To join Pomelo’s growing community, you have:

• Completed certification/training as a birth and/or full spectrum doula.
• Experience working as a doula with an in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery.
• Strong verbal and written communication skills, with the ability to connect with families from diverse backgrounds both virtually and in-person.
• Comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems.
• Have availability for virtual and in-person work, as well as evenings and weekends, to accommodate the needs of families.
• Your service areas include Travis, TX.

Credentialing Process & Next Steps

Once you apply, our team will guide you through the credentialing process, which includes:

• Meet with someone from our recruitment team for a 30-minute video call
• Provide proof/verification of:
  
  • Doula training/certification
  • NPI number
  • Adult & Infant CPR/First Aid certification
  • Personal liability insurance
• Complete a background screening

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first.

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Team Description:

The Brain Interfaces Mechanical Engineering Team is responsible for the design, build, and testing of all mechanical systems in our implant and charger. Our team also develops test infrastructure to accelerate hardware development and manufacturing, designs electronics packaging for our charger and implant electronics, and creates tooling to interface the implant with the surgical robot.

Job Description and Responsibilities:

As a Mechanical Engineering Intern, you will support the design and production of hardware solutions for our brain-computer interface devices, including components for surgical robotics, automation, microfabrication, and more. You will have the opportunity to contribute to projects at various stages from concept through production, applying your mechanical engineering knowledge in the challenging field of brain-computer interfaces. Additionally, you will be expected to:

• Design, build, test, and validate systems for the implant and related hardware components
• Develop and improve manufacturing processes and equipment to support in-house production
• Scope, design and iterate custom tooling and fixturing required for the implant assembly line
• Work with Quality, Electrical Engineering, BCI Software, Microfabrication, and Surgery Engineering to define system requirements, verification and validation tests, and more
• Adhere to aggressive project schedules and ensure timely completion from inception to implementation

Required Qualifications:

• Currently pursuing a Bachelor’s or Master’s degree in Mechanical Engineering or a related field
• 6+ months of relevant academic coursework or project experience
• 9+ months of experience applying technical skills outside the classroom (e.g., personal projects, prior internships, or work experience)
• 1+ years of Mechanical Design experience
• Strong understanding of engineering first principles
• Effective written and verbal communication skills

Preferred Qualifications: 

• 1+ years of mechanical engineering industry experience, including owning products from concept to production
• Familiarity with machining and rapid prototyping technologies
• Experience with precision design and manufacturing
• Exposure to medical device design and manufacturing

Are you looking for the opportunity to make an impact?

The Senior Underwriter is responsible for analyzing and underwriting complex commercial real estate loan applications across a diverse range of assets. Additionally, the Senior Underwriter collaborates to establish operational processes that ensure efficient and timely execution of these transactions.

Berkadia’s mortgage banking platform is consistently ranked among Fannie Mae, Freddie Mac and HUD’s top lenders and is seamlessly integrated with our investment sales and servicing platforms to provide superior client service. Let the strongest research, technology, capital relationships, and a nationwide network of industry professionals propel you to the next stage of your commercial real estate career. Be Backed by the Best. Be Berkadia.

We Innovate to shape the future of CRE, so in this role you will:

Responsibilities:

• Provide training and mentoring to underwriters, analysts, processors, and other team members as needed.
• Collaborate with the Deputy Chief Underwriter to ensure compliance with the company's underwriting policies and procedures.
• Critically review borrower credit information, third-party reports, and property financial and physical data to assess whether the borrower and property meet program requirements.
• Draft and finalize the underwriting submission package, detailing the transaction’s strengths and weaknesses, discussing risks and mitigants, and requesting any necessary waivers.
• Offer support and guidance during the closing process to ensure alignment with the major credit terms of the transaction.
• Stay updated on programs, policies, and legislation, including participating in regular training with Freddie Mac, Fannie Mae, and other funding providers.
• Engage in process improvements and technological enhancements to facilitate smooth deal execution.
• Other duties as assigned.

We Stand for Excellence, so to achieve success in this role you should have:

Preferred Qualifications:

• Demonstrate comprehensive knowledge of products, guidelines, policies, and procedures.
• Exhibit exceptional credit judgment and decision-making skills, with proven technical expertise in underwriting, structuring, and closing complex transactions.
• Requires the ability to work independently with strong project management skills, excellent accuracy and attention to detail, and adaptability to industry changes.
• Proficient in Microsoft Office Suite.

We believe People Matter, so we offer benefits that go beyond:

• Proven experience in affordable housing including LIHTC, Section 8, etc.  
• Monthly paid volunteer hours and donation matching to benefit our communities 
• Employee Resource Groups that help you grow with us
• Fertility and family planning services  
• Up to 12-weeks of fully paid parental leave   
• Mental health care, including free counseling sessions:  
• We'll help you fund your learning journey with generous tuition reimbursement 
• Pet insurance discounts 
• And more! 

Be the Next Big Thing. Be Berkadia.

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