Job Description & Responsibilities

TAC associates focus on ensuring a solid user experience through the responsive support of our trading software. As a technical assistance team member, you assist clients with inquiries about our software products. You serve as a liaison between internal teams and clients to ensure a prompt and effective resolution of bugs and issues. The ideal candidate will possess the networking and programming knowledge to troubleshoot issues related to our trading client programs. We need a TAC associate that will be probing and analytical, with the ability to recognize, test, and escalate new bugs within our software while assisting our clients with the following: 

• Technical and functional support for the Interactive Brokers Trader Workstation, including connectivity, network testing, Java configuration, security protocols by phone, chat and tickets
• Problem management with a focus on wide-scale technical issues
• Liaising between internal teams and clients to ensure a prompt and effective resolution of bugs and issues
• Managing escalations of technical issues to our development team
• Addressing client enquiries regarding IBKR’s two-factor secure login system

Requirements

• Two years of experience in Windows/Mac software and hardware support, connectivity and networking support, Java familiarity, and experience in managing a team an advantage
• Personality: Self-confident, open, extroverted, good communication skills, flexible and able to work independently in a team-oriented environment
• Languages: fluency in English and Russian is a must. Any other European languages are an advantage.
• You will be part of a team that is building one of the world’s strongest brokerage brands and part of a global enterprise that employs technology in all aspects of its business to generate growth.

Company Benefits & Perks 

• Discretionary, performance based bonus
• Private health insurance, sport activity compensation
• Stock incentive plan
• Daily food allowance in the office
• Great atmosphere with friendly and exceptional colleagues and frequent company outings.
  *The benefits package will be reviewed regularly and may be subject to change.

Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across 22 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations.

As we continue to expand our financial services and drive innovation, we are seeking to strengthen our regulatory compliance capabilities by recruiting a highly skilled and experienced KYC/B Lead to join our 1LoD team. The KYC/B Lead will be responsible for the implementation of a comprehensive business and personal customer onboarding procedures and supporting in ensuring the institution's compliance with AML regulations and FIN-FSA guidelines on customer due diligence. This role requires a deep understanding of regulatory standards, together with knowledge around market best practices for CDD in a fintech and effective communication with key stakeholders across the DoorDash group of companies. The role will report to the Head of Financial Crime Prevention.

What you'll be doing

• Managing activities related to customer due diligence for business and personal customers, including: onboarding, ongoing and enhanced due diligence, customer risk scoring, and management of vendors, who are providing necessary technical capabilities for CDD.
• Serve as the subject matter expert for KYC and KYB, leading relevant policy implementations and control designs, monitoring industry best practices developments across EU/EEA and supporting relevant tooling enhancement developments and  implementations.
• Providing functional guidance to relevant operational teams, including training, clear instructions, and oversight; fostering a strong compliance culture and driving continuous improvements through daily support and awareness programs.
• Maintaining full oversight of the customer risk landscape and CDD lifecycles, ensuring all customers are onboarded in a compliant manner and stay compliant throughout their lifecycle. 
• Supporting in the preparations of regular reports to Senior Management on the status of CDD activities, their risks, compliance, and performance metrics.
• Acting as the primary escalation point and bridge between WLS and its customer onboarding operational teams, fostering strong internal cooperation and managing operational teams responses during incidents.

Our humble expectations

• Bachelor’s or Master’s degree in Business, Law, Finance or a related field.
• 6+ years in Financial Crime Prevention within financial services, ideally in a Payment or E-Money Institution or marketplace/payment platform, with proven expertise in framework design, control ownership and regulatory engagement.
• Strong understanding of AML/CFT regulations, EU/EEA regulatory frameworks (e.g., Payment Services Directive 2 and the E-Money Directive) and best practices for customer due diligence.
• Experience developing technical capabilities and procedures for customer onboarding, overall customer due diligence and enhanced due diligence. 
• Strong analytical, organizational and communication skills. Ability to work independently and collaboratively in a fast-paced environment while keeping the relevant stakeholders aligned.
• Experience working with operations, product, or engineering teams to launch new products or enter new markets is highly advantageous.

Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary below is the monthly salary range for this position. 

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!

Poland Pay Range:

 19274 PLN - 24092 PLN 

At Wolt, world-class customer service isn’t an afterthought, it’s at the heart of everything we do 💙 We’ve built our reputation on delivering fast, thoughtful, and high-quality support, and we’ve done that by investing deeply in our own technology. Rather than just reacting to problems, we aim to solve them before our customers and partners even notice. Behind the scenes, that means building systems that scale globally, handle real-world complexity, and empower support teams to do their very best work. 

This is where the Multilingual Intelligence & Resolution Automation (MIRA) team comes in. The team is on a mission to make customer support truly borderless. We’re building intelligent, AI-powered systems used across Wolt, DoorDash, and Deliveroo, including a real-time translation engine that supports seamless conversations across 20+ languages. Processing hundreds of requests per minute and powered by modern cloud infrastructure and state-of-the-art LLMs, this system enables borderless support and helps create experiences that feel natural, human, and native, no matter where you are in the world. And we’re only just getting started. 🚀

What you’ll be doing

• Design, build, and operate scalable backend services powering real-time, customer-facing systems
• Develop and evolve AI-powered translation capabilities using LLMs in production
• Help build the tooling and infrastructure needed to evaluate models across quality, latency, and cost
• Collaborate closely with product, applied science, frontend, and platform teams to turn complex support problems into robust user-facing systems
• Take ownership of technical decisions and help shape the architecture and future direction of the system
• Improve the performance, reliability, and operational readiness of services handling real production traffic
• Continuously explore better ways of working, including leveraging AI tools to improve development workflows

Our humble expectations

• 👉 You have solid experience designing, building, and integrating quality software (microservices) at scale within a complex domain.
• 👉 You have strong backend development skills in Python or Go (interest in other tech is highly appreciated)
• 👉 You actively leverage modern AI tools (such as GitHub Copilot, Claude, ChatGPT or similar) to enhance your productivity, code quality, and day-to-day development workflow.
• 👉 You have strong technical leadership skills.
• 👉 You have experience with cloud platforms (AWS or similar), container orchestration (Kubernetes, Docker), observability tools (such as DataDog), and database technologies (SQL and NoSQL).
• 👉 Your stakeholder management skills are excellent.
• 👉 You're a pragmatic problem-solver with a growth mindset, eager to step outside your comfort zone and continuously learn.
• 👉 You're comfortable working with real-world data and its nuances.

What we offer

• A chance to build something that truly matters, technology that enables people to connect and solve problems across languages and borders
• The opportunity to work with AI and LLMs in real, high-impact production use cases
• Flexibility to work from Helsinki or Tallinn (hybrid), or remotely within Finland or Estonia
• Being part of a global engineering organization of 2000+ people, we aim to build none other than the best-in-the-world engineering team here.
• You’ll get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognise that if we don’t learn, we won’t stay still but fall behind, and keep in mind that Luke was Yoda’s greatest achievement.

🙌 Join us for an exciting journey of creating technology that brings joy, simplicity, and earnings to the neighbourhoods of the world!

Are you an experienced talent acquisition professional with a passion for building teams in close collaboration with your hiring managers? Does being part of  one of Europe’s fastest growing companies interest you? If so, then we’d love to chat

Role background

Our Talent Acquisition team is now a global team of 130+ based across multiple European countries, Tokyo and Tel Aviv. We are open to considering top TA talent in any of the 32 countries where we do business!

As part of our phenomenal growth, we are now looking for an experienced Talent Acquisition Partner to join our talent acquisition team, responsible for finding exceptional talent across our general and administrative functions — G&A.

You will bring extensive experience hiring corporate, commercial, and specialist talent across functions such as Finance, HR, Legal, Policy, Communications, and related G&A areas. We are especially interested in talent acquisition professionals who have hired for big tech companies, high-growth technology businesses, or large enterprise corporate organisations, where they have supported complex stakeholder groups and high hiring-bar environments.

As a Talent Acquisition Partner, you’ll own the end-to-end recruitment process while managing relationships with your key stakeholders, always putting candidate experience and quality of hire at the heart of everything you do.

In this role, your primary focus will be end-to-end delivery for a defined portfolio of commercial G&A roles. This is a hands-on delivery role, suited to someone who enjoys owning complex stakeholder relationships and driving hiring outcomes in a fast-moving environment.

What you'll be doing

• Be the project lead on recruitment in your assigned hiring teams and together plan a solid hiring roadmap; agree on processes and train interviewers where needed.
• Provide guidance, understanding and insight to your hiring managers based on your experience, know-how, market understanding and well informed data points.
• Build candidate pipelines that are relevant to your hiring teams.
• Use data to make informed decisions and utilize talent acquisition tooling & reporting to drive efficiencies in your recruiting funnel, increasing candidate pass-through ratios over time & removing bottlenecks that impact KPI’s such as monthly fill rate, time to hire, cost per hire and more.
• Invent new and innovative ways to attract the best people globally to join Wolt, while excelling at basic recruiting best practices. 
• Collaborate with your sub-team within the broader TA team and together share ideas and wins and help each other solve hiring related challenges
• Partner with different talent teams, such as Employer Branding to drive optimal advertising, events, social media campaigns and other initiatives to promote opportunities within the department you support. 

Our humble expectations

• You have previous in-house recruitment experience, ideally gained within big tech, high-growth technology companies, or large enterprise corporate organisations.
• You have a proven track record of hiring corporate, commercial, and specialist talent across G&A functions such as Finance, HR, Legal, Policy, Communications, or similar.
• You are confident partnering with senior hiring managers and business leaders, acting as a trusted advisor and leader of hiring processes.
• You have experience navigating complex stakeholder groups, structured hiring processes, and high hiring-bar environments.
• You are an advocate for candidate experience excellence and consider this in every decision you make.
• You enjoy working in a fast-paced international environment and are comfortable collaborating with colleagues across the globe.
• You are comfortable stepping into a fixed-term role and making an immediate impact, with minimal ramp-up time.
• You are able to collaborate and proactively communicate clearly, both verbally and in written form, with various stakeholders in English.
• You care about data and are accustomed to transparently sharing pipeline insights, funnel metrics, and other important data with your hiring teams.

The Global Support team drives Wolt’s long-term strategy, scalable processes, and sustainable business models across our 30+ markets. We work closely with regional teams, and functional leaders across Product, Analytics, Legal, Other Global functions and more to execute high-impact, company-wide initiatives.

We’re looking for a Strategy & Operations Manager to join our Global Support team. In this role, you will redefine how we collect, analyze, and act on refunds and contact rate, working closely with regional and product teams to improve customer experience - ensuring their voices shape our decisions and initiatives. 

Strategy and Operations Managers are critical in standardising and improving our operating models across our markets. To be successful in this role is to have an impact across multiple markets in a way that positively impacts our overall customer experience and helps us become more financially efficient as a business. 

What you’ll be doing

The Employee’s duties and responsibilities include among other things:

• Optimize Contact Rate Reduction: Systematically analyze and address key drivers of customer support inquiries. Develop and implement high-impact process improvements, prioritize automation opportunities, and collaborate with the Support Product team to enhance self-service solutions.
• Drive Data-Backed Operational Excellence: Establish and refine KPIs to monitor performance, conduct deep-dive analyses to identify trends, and generate actionable insights that inform strategic decisions.
• Strategic Stakeholder Engagement: Build and maintain strong partnerships with Regional Support, Product, Analytics, Merchant Operations, and Delivery Operations teams to drive alignment on key business objectives.
• Expand Outsourcing Capabilities: Strategically assess and implement internal and external outsourcing opportunities to optimize cost, efficiency, and service quality.
• Ensure Agile Response to Business Needs: Maintain a proactive and flexible approach to addressing urgent operational challenges—whether responding to performance fluctuations in specific markets, supporting new product launches, or facilitating entry into new markets.
• Scale Wolt’s Operational Model: Identify and execute opportunities to enhance tools, products, and workflows across functions, ensuring operational efficiency and scalability as the business grows.

Qualifications 

• Experience in Strategy & Operations – 4+ years of experience in business development, strategy, or operations, with a track record of driving growth, optimizing processes, and leading cross-functional initiatives in a fast-paced environment. Experience in tech, support, or delivery is a plus, but not required
• Data-driven & Analytical – Strong skills in analytics, research, and problem-solving. You use data to drive strategy, monitor performance, and uncover improvement opportunities.
• Project Management & Execution – Ability to lead projects, work cross-functionally, and manage multiple priorities. You thrive in structured problem-solving and have a bias for action.
• Excellent Communication – Strong storytelling and data-backed decision-making. You communicate insights and strategic visions clearly at all levels.
• Stakeholder Management – Experience working with regional teams, product managers, and leadership to drive alignment and impact.
• Tooling –  Proficiency in Looker, SQL, or similar business analytics tools to extract insights and drive action is a plus.
• Additional Requirements – Fluency in English and valid EU work authorization. 

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across 22 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations.

As we continue to expand our financial services and drive innovation, we are seeking to strengthen our regulatory compliance capabilities by recruiting a highly skilled and experienced Compliance Outsourcing Manager to join our 2LoD team. The Compliance Outsourcing Manager will be responsible for overseeing and managing the institution's compliance with internal and external outsourcing arrangements. This role requires a deep understanding of outsourcing regulatory standards together with knowledge around DORA regulation and effective communication with key stakeholders across the DoorDash group of companies. The role will report to the Director, Risk & Compliance.

What you'll be doing

• Managing activities related to outsourcing and third-party risk management, including onboarding, due diligence, risk assessment, and continuous vendor monitoring.
• Developing and implementing the outsourcing and third-party risk management policy and operating model for supply chain and outsourcing management.
• Controlling that approvals are processed through internal governance in relation to outsourcing changes and other vendor lifecycle deliveries.
• Providing clear guidance to staff on third-party risk management procedures, risk assessments, and their ongoing accountability.
• Ensuring regulatory compliance as it relates to EBA guidelines on outsourcing arrangements and DORA.
• Maintaining full oversight of the risk landscape and contract lifecycles, ensuring all vendors comply with Third Party policies, Business Continuity Plans, and audit requirements.
• Preparing regular reports to Senior Management on the status of outsourcing activities, their risks, compliance, and performance metrics.
• Act as the primary escalation point and bridge between WLS and its vendors, fostering strong internal cooperation and managing vendor responses during critical incidents.

Our humble expectations

• Bachelor’s or Master’s degree in Business, Law, Finance or a related field.
• 4+ years of experience in compliance, risk management, outsourcing, or third-party risk management.
• Knowledge of a broad range of outsourcing and business resilience regulations and its application in financial services.
• Experience developing service management, monitoring processes, and conducting risk assessments for outsourcing arrangements on an ongoing basis.
• Experience in collaborating with cross-functional teams in dynamic environments. Ability to deep dive into various topics and create structures and procedures.
• Data driven in making decisions and measuring results.
• Experience working with operations, product, or engineering teams to launch new products or enter new markets is highly advantageous.

Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

We are seeking an experienced Manager to join our Finance & Strategy (F&S) team and support the Global Courier function.

The Logistics (Courier) function is responsible for our operations globally as well as trust & safety. The function ensures we have the right courier supply balance, growing efficiency across our courier operations, and helps courier partners deliver more with fair compensation. The function also drives the development and execution of comprehensive strategies, policies and initiatives as we’re pushing to have the best real-time customer support in the world.

The Courier Finance & Strategy team plays a key role in the success of Wolt, strategically and financially. The team owns the P&L and ensures the right capital allocation within given constraints to hit the operational targets. You will support the function leadership in establishing a vision forward, setting ambitious targets and supporting the organization in reaching them. Your work will cover performance tracking, capital allocation proposals, developing advanced financial models, analyzing data and providing valuable business insights for decision making. As part of the Team, you will be a financial and strategic partner for the Courier functions leadership globally.

The team is part of the global Finance & Strategy team, closely partnering up with our Global Head of Operations. In your work, you will also collaborate closely with accounting, analytics, product and local market teams. Our finance and analytics teams provide the treasure trove of high quality data for you to base your work on, and you will jointly develop our reporting and data structures with them to enable us to do even more. There are exciting opportunities in product development, and you will participate in that work, helping us prioritize our efforts as we unlock even more possibilities for us and our partners to succeed through technology. Ultimately, our regions and local markets are executing the plans and you will work closely with them to make our visions become reality.

What you’ll be doing

• Support and drive the process of providing financial and strategic targets in close collaboration with the Courier leadership
• Identify and analyze trends, variances, and key performance indicators to provide insights and recommendations on strategic capital allocation to management
• Develop advanced financial models to support business planning and decision-making
• Help prepare and analyze financial reports, including weekly, monthly and quarterly management reports, forecasts and budgets for Courier function
• Collaborate with cross-functional teams, including sales, marketing, and operations to understand business drivers and influence decision making
• Participate in developing and maintaining financial reporting and analysis tools to enhance the accuracy and efficiency of financial analysis
• Ad-hoc financial analysis and reporting requests as needed
• Participate in the continued development of accurate and effective financial reporting for Courier, ensuring accuracy and completeness of financial data and compliance with accounting standards and policies

Our humble expectations

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• Relevant experience in a highly analytical role like Investment Banking, Consulting, FP&A in Tech company or similar
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Very strong analytical skills and proficiency in financial modeling and analysis tools (e.g. Google Sheets, Excel, Looker). Experience and ability to work with large amounts of data.
• Knowledge of accounting principles and financial reporting standards
• Good communication skills, with the ability to present complex financial information in a clear and concise manner

Next steps

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!

We are looking for a Head of Store Operations (Grocery & Retail) to help scale Bolt’s rapidly growing business in London, UK.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Head of Store Operations (Grocery & Retail), you will sit at the heart of our marketplace, owning the end-to-end operational strategy that powers merchant excellence and shaping how we deliver service as a core pillar of Bolt’s Customer Value Proposition.

As the subject matter expert for merchant operations, you will define and scale the operating model across onboarding, catalog quality, customer support, and order reliability. 

You will drive global strategies for merchant enablement while building robust playbooks, governance frameworks, and scalable processes that ensure we consistently meet and exceed global operational KPIs. From improving operational efficiency to overseeing key operational levers, you will ensure our merchant ecosystem runs smoothly and delivers a consistently high-quality experience.

• Define and drive a "best-in-class" strategy that sets the gold standard for store operations across every market we touch.
• Take total ownership of the journey—from the moment a merchant signs to the day they become a power user—stripping away friction and boosting execution.
• Turn "how we work" into a competitive advantage by creating the frameworks and KPIs that ensure high-quality delivery at massive scale.
• Lead a rigorous, data-driven culture where insights aren’t just numbers—they are the catalysts for better retention and merchant growth.
• Partner with Product and Engineering to build the tools of the future, ensuring our workflows are as fast and reliable as the technology behind them.
• Lead and mentor a high-performing team, fostering a culture where accountability, ownership, and constant evolution are the norms.

• You have heavy-hitting operations experience across diverse geographies and complex markets.
• You don't just follow trends; you build simple, elegant processes from the ground up and obsess over that "1% improvement" every single day.
• You can zoom out to set a 3-year vision and zoom in to fix a granular workflow. You know that strategy without execution is just a daydream.
• You have a "data-first" mindset, using evidence to navigate ambiguity and turn complex hurdles into clear pathways forward.
• You are a seasoned leader who wins over stakeholders through expertise and commitment, while empowering your team to reach their full potential.
• You thrive in fast-paced environments (ideally in Grocery, 3P, or Retail) and possess a relentless ownership mindset that gets things done.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Head of Store Operations (Grocery & Retail) to help scale Bolt’s rapidly growing business in Tallinn, Estonia

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Head of Store Operations (Grocery & Retail), you will sit at the heart of our marketplace, owning the end-to-end operational strategy that powers merchant excellence and shaping how we deliver service as a core pillar of Bolt’s Customer Value Proposition.

As the subject matter expert for merchant operations, you will define and scale the operating model across onboarding, catalog quality, customer support, and order reliability. 

You will drive global strategies for merchant enablement while building robust playbooks, governance frameworks, and scalable processes that ensure we consistently meet and exceed global operational KPIs. From improving operational efficiency to overseeing key operational levers, you will ensure our merchant ecosystem runs smoothly and delivers a consistently high-quality experience.

• Define and drive a "best-in-class" strategy that sets the gold standard for store operations across every market we touch.
• Take total ownership of the journey—from the moment a merchant signs to the day they become a power user—stripping away friction and boosting execution.
• Turn "how we work" into a competitive advantage by creating the frameworks and KPIs that ensure high-quality delivery at massive scale.
• Lead a rigorous, data-driven culture where insights aren’t just numbers—they are the catalysts for better retention and merchant growth.
• Partner with Product and Engineering to build the tools of the future, ensuring our workflows are as fast and reliable as the technology behind them.
• Lead and mentor a high-performing team, fostering a culture where accountability, ownership, and constant evolution are the norms.

• You have heavy-hitting operations experience across diverse geographies and complex markets.
• You don't just follow trends; you build simple, elegant processes from the ground up and obsess over that "1% improvement" every single day.
• You can zoom out to set a 3-year vision and zoom in to fix a granular workflow. You know that strategy without execution is just a daydream.
• You have a "data-first" mindset, using evidence to navigate ambiguity and turn complex hurdles into clear pathways forward.
• You are a seasoned leader who wins over stakeholders through expertise and commitment, while empowering your team to reach their full potential.
• You thrive in fast-paced environments (ideally in Grocery, 3P, or Retail) and possess a relentless ownership mindset that gets things done.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We’re looking for a Regional Growth Marketing Manager to join our HQ Marketing team.

Please note this is not a creative marketing role but rather a position focused on planning, coordination, and budgeting for the region, ensuring alignment between HQ and local marketing teams.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

The Regional Growth Marketing Manager will be responsible for strategic project management across Estonia, Latvia, Lithuania, Czech Republic, Romania, Slovakia, and Malta. You will oversee the region’s performance, align growth goals between HQ and local teams, and manage the full cycle of marketing initiatives aimed at accelerating growth of users, couriers, and restaurant partners.

This role is ideal for someone who combines analytical mindset with creative problem-solving, works comfortably in a cross-functional environment, and has experience in project management. You will play a key role in managing the marketing budget, prioritising tasks for functional teams, and achieving ambitious regional business and marketing KPIs.

• Lead strategic planning, coordination, and budgeting for the region, ensuring alignment between HQ and local teams.
• Drive regional user acquisition strategy and performance, managing KPIs, budgets, and action plans across eaters, couriers, and merchants.
• Analyse performance trends, identify growth opportunities, and steer corrective actions with cross-functional teams.
• Oversee marketing strategy and execution for new city and market launches through 360° multi-channel campaigns.
• Collaborate with Performance Marketing, Lifecycle, Brand, and Design teams to optimise targeting, creative consistency, and ROI.
• Lead regional reporting and communications, presenting key insights and recommendations in regular business reviews.

• You have proven experience managing regional or multi-market marketing strategies in a fast-paced, tech-driven environment.
• You are comfortable working with performance data, budgets, and growth KPIs.
• You combine strategic thinking with strong operational execution skills.
• You are a confident communicator who can influence and collaborate across distributed teams.
• You are adaptable, proactive, and willing to experiment to drive measurable results.
• You have experience in delivery industries is an advantage.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Merchant Success Associate Manager to help scale Bolt’s rapidly growing business in Warsaw, Poland or Tallinn, Estonia.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Merchant Success Associate Manager, you will define and drive merchant growth strategy across Bolt Food’s Grocery and Retail business. This role sits at the intersection of Commercial Strategy, Merchant Success and Business Performance. 

You will be responsible for translating business objectives into clear strategies, scalable playbooks and execution frameworks, enabling local teams to improve merchant performance across pricing, promotions, visibility and trade events. 

• Own the Merchant CVP, evolving our growth strategy across diverse segments and defining the frameworks that drive conversion and partner participation.
• Take the wheel on KPI setting and performance management; you’ll analyze market trends to set ambitious targets and lead the "interventions" that turn gaps into wins..
• Designing the commercial playbooks that define our pricing architecture, trade events, and in-app merchandising standards.
• Lead the charge in Joint Business Planning, conducting high-stakes quarterly reviews with our top-tier merchants to unlock new growth opportunities and mitigate risks.
• Be the central pulse of our merchant marketing, ensuring every promotional activity across every market is perfectly timed and strategically aligned.
• Act as a force multiplier by designing and delivering world-class commercial training, ensuring our local teams are equipped with the best growth levers in the business, ensuring consistency between strategy, platform capabilities, and market execution.

• You bring a background in Strategy, Ops, or Consulting, with a proven track record of navigating complex marketplace dynamics and growth initiatives.
• You don’t just move numbers in Google Sheets or Excel; you translate complex data sets into clear, compelling strategic recommendations that move the needle.
• You have a passion for building "the engine," with experience creating playbooks and frameworks that allow multi-market teams to scale rapidly and consistently.
• You thrive in cross-functional environments, effortlessly influencing stakeholders across Product, Marketing, and Ops to ensure strategy and execution are always in sync
• Fast-paced environments fuel you. You’re a structured thinker who can take a messy, high-pressure problem and break it down into an elegant, actionable solution.
• You are in the trenches of KPI implementation and performance frameworks, knowing exactly how to align individual metrics with big-picture business goals.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Sanctions Screening Specialist to join LHV Bank’s sanctions team. If you have a strong interest in international sanctions, financial crime prevention, and regulatory compliance, and you bring experience in analysing screening alerts, this role could be the perfect fit for you. 
 
YOUR DUTIES AND RESPONSIBILITIES 

• Analyse screening alerts to ensure compliance with international sanctions requirements. 

• Work primarily with financial intermediation clients, collaborating with specialists across the globe. 

• Conduct background research to assess potential sanctions matches and ensure compliance with regulatory requirements. 

• Contribute to the development and improvement of screening rules and daily processes. 

• Take an active interest in how the screening process operates and help enhance its effectiveness. 

SKILLS AND EXPERIENCE: 

• Previous experience in sanctions screening and knowledge of international sanctions frameworks. 

• Strong interest in financial crime prevention and the financial industry. 

• Higher education in law, economics, or a related field (or ongoing studies). 

• Strong analytical thinking, attention to detail, and the ability to make decisions confidently and efficiently. 

• Ability to handle routine work with a high level of accuracy and responsibility. 

• Proactive, resourceful, responsible, and committed to continuous skill development. 

• Excellent command of English, both written and spoken, as the role involves working in an international team alongside UK-based colleagues. 

LET’S SEE WHAT WE OFFER YOU: 

• Exiting challenges providing great opportunities for personal and professional growth. 

• Personal development through internal and external training. 

• A dynamic, innovation-driven environment where your ideas will shape the future of Banking. 

• Health Insurance. 

This is not really the end of our offer list. You’ll find out about the rest when you decide to apply. 

LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023.

The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment.

Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards.  Customers can conveniently access these services through the LHV App, enabling secure account opening and management.

We are looking for a Sanctions Screening Specialist to join LHV Bank’s sanctions team. If you have a strong interest in international sanctions, financial crime prevention, and regulatory compliance, and you bring experience in analysing screening alerts, this role could be the perfect fit for you. 
 
YOUR DUTIES AND RESPONSIBILITIES 

• Analyse screening alerts to ensure compliance with international sanctions requirements. 

• Work primarily with financial intermediation clients, collaborating with specialists across the globe. 

• Conduct background research to assess potential sanctions matches and ensure compliance with regulatory requirements. 

• Contribute to the development and improvement of screening rules and daily processes. 

• Take an active interest in how the screening process operates and help enhance its effectiveness. 

SKILLS AND EXPERIENCE: 

• Previous experience in sanctions screening and knowledge of international sanctions frameworks. 

• Strong interest in financial crime prevention and the financial industry. 

• Higher education in law, economics, or a related field (or ongoing studies). 

• Strong analytical thinking, attention to detail, and the ability to make decisions confidently and efficiently. 

• Ability to handle routine work with a high level of accuracy and responsibility. 

• Proactive, resourceful, responsible, and committed to continuous skill development. 

• Excellent command of English, both written and spoken, as the role involves working in an international team alongside UK-based colleagues. 

LET’S SEE WHAT WE OFFER YOU: 

• Exiting challenges providing great opportunities for personal and professional growth. 

• Personal development through internal and external training. 

• A dynamic, innovation-driven environment where your ideas will shape the future of Banking. 

• Health Insurance. 

This is not really the end of our offer list. You’ll find out about the rest when you decide to apply. 

We are looking for an AML Specialist to join LHV Bank’s transaction monitoring team. If you have a strong interest in financial crime prevention, transaction monitoring, and regulatory compliance, and you bring experience in detecting and analysing suspicious activities, this role could be the perfect fit for you.

YOUR DUTIES AND RESPONSIBILITIES:

• Analyse financial transactions of financial intermediation clients to detect and prevent financial crime on an international scale.
• Conduct background research and gain an in-depth understanding of various business sectors while working with a diverse client base and
  transaction parties.
• Contribute to the development of new transaction monitoring rules and the improvement of daily processes.

SKILLS AND EXPERIENCE:

• Previous experience in anti-money laundering (AML) or a strong interest in financial crime prevention and international financial markets.
  If lacking direct AML experience, the ability to demonstrate strong logical thinking, analytical skills, and a quick learning ability.
• Proactive, resourceful, responsible, and committed to continuous skill development.
• Strong command of English, as the role involves working in an international team alongside UK-based colleagues.
• Experience in financial technology (FinTech) or an understanding of the payments industry is beneficial.
• Knowledge of virtual asset wallets and payment services is a plus.
• A university degree in law or economics (or ongoing studies in these fields) is advantageous.
  
  

LET’S SEE WHAT WE OFFER YOU:

• Exiting challenges providing great opportunities for personal and professional growth.
• Personal development through internal and external training.
• A dynamic, innovation-driven environment where your ideas will shape the future of Banking.
• Health Insurance.

This is not really the end of our offer list. You’ll find out about the rest when you apply.

• Enterprise Deal Strategy & Pipeline Planning: Develop and own a structured enterprise deal pipeline aligned with Bolt's GMV priorities, expansion strategy, and category focus. Translate strategic priorities into concrete deal roadmaps, market sequencing, and partner targeting plans.
• Complex Deal Ownership & Commercial Structuring: Lead end-to-end execution of complex enterprise deals, including multi-market agreements, expansion market entries, exclusivity negotiations, and large roll-outs. Own commercial structuring, deal economics, and contractual alignment in partnership with Finance and Legal.
• Expansion & Market Entry Enablement: Work closely with Expansion and local leadership to design and execute market entry strategies for enterprise partners. Ensure that expansion deals are commercially sound, operationally feasible, and launch-ready before market activation.
• Cross-Functional Deal Leadership: Act as the central deal owner coordinating Product, Tech, Legal, Finance, Operations, Expansion, and Markets to remove blockers, align dependencies, and accelerate time-to-market. Drive clarity on ownership, timelines, and decision points throughout the deal lifecycle.
• Launch Management & Handover: Oversee partner launch and first 12 months performance against agreed deal assumptions. Define success criteria and ensure a clean, structured handover to Account Management teams within the first 12 months of the deal.
• Corporate Deals Structuring. Work together with the leadership team on new confidential business opportunities to enrich the selection of biggest restaurant brands in our countries.

• You have experience in Strategic Partnerships, including experience in a regional or cross-market leadership role.
• You have a proven track record closing complex, high-value, multi-stakeholder deals
• You have experience working with multinational grocery and retail businesses
• You have strong commercial and financial acumen.
• You are able to operate autonomously in a fast-paced, high-growth environment.

We are looking for an Engineering Manager to lead the Bolt Plus team in Tallinn, which is part of the Incentives Engineering group. This role offers a big impact as Bolt Plus is a strategic project that is being launched in many markets around the world and has high visibility across the company. We are seeking a leader who is technically strong and can handle a range of technical and product-related challenges.

With over 200 million customers in 53+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As an Engineering Manager for the Bolt Plus team, you will lead a team of 7 engineers, collaborate with product managers, designers and other stakeholders. You will be responsible for the delivery and growth of Bolt Plus, our membership product. 

• Leading and mentoring software engineers in the Bolt Plus team, fostering a collaborative and innovative environment.
• Aligning with critical stakeholders, including product managers, designers, and other dependent teams to plan and prioritize the team’s work.
• Taking ownership of the team's architecture, including making sure it reflects the team's needs and transforming the system to reduce friction.
• Ensuring delivery excellence by maintaining high standards for quality, performance, and reliability in engineering projects within Bolt Plus.
• Effective team leading, collaborating with different engineering teams, and giving proper feedback to your peers and direct reports.
• Managing team capacity, hiring, and performance evaluations.

• You have a strong technical background and are technically competent; we are looking for an Engineering Manager, not just a people manager.
• You possess strong communication and collaboration skills, which are essential for success in this team.
• You have proven experience in management or team leadership within a tech environment.
• You have solid experience in making data-driven and metric-driven decisions.
• You have a drive for leading initiatives and features till the end, even if the last mile is the hardest.
• You are empathetic while helping individuals overcome obstacles and you collaborate with others effectively.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the user experience of one of Europe’s leading platforms.
• Impact millions of customers and partners in 600+ cities across 53 countries
• Work in fast-moving autonomous teams with some of the smartest people in the world
• Accelerate your professional growth with unique career opportunities
• Get a rewarding salary and stock option package that lets you focus on doing your best work
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork
• Take care of your physical and mental health with our wellness perks

*Some perks may differ depending on your location and role.

We’re hiring a Senior Data Analytics Manager, Applied Marketing Measurements to lead the function that powers measurement, experimentation, and targeting across all of Bolt Marketing, from Performance and Brand to Lifecycle CRM. This role is your opportunity to shape how we drive measurable impact across 300+ markets and 100M+ users.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You’ll lead a team of senior analytics experts responsible for developing the frameworks and tooling that enable Bolt’s marketing analytics and operational teams to make the best decisions every day, rom at-scale customer targeting to multi-million euro investments in advertising and branded campaigns. This is a global, cross-functional leadership role with high visibility and ownership. You’ll collaborate closely with leaders across Marketing, Product, and Data.

• Lead a team of 3–5 Senior/Lead Data Analysts covering Performance, Brand, and CRM Marketing domains.

• Own strategy and implementation of frameworks for causal inference, segmentation, uplift modeling, experimentation, and other similar areas.

• Drive the measurement roadmap with internal and external stakeholders (Directors to SVPs of Bolt departments).

• Build internal tools and models that enable scalable personalization and accurate marketing measurement.

• Partner with internal teams and external vendors (e.g. Google, Meta, Braze) to shape tooling and playbooks.

• Ensure methodological excellence and operational efficiency across hundreds of campaigns and millions of communications.

• 5+ years of experience in analytics, data science, or experimentation, ideally in a large tech environment.
• MSc in Mathematics, Economics, Statistics, or other quantitative fields.
• Strong hands-on skills in SQL and either Python or R; deep understanding of statistical inference methods.
• Proven leadership experience managing technically strong analysts or data scientists.
• Excellent verbal and written communication skills, English fluency.
• Bonus if you have a PhD in quantitative field, research experience, or prior work experience with marketing or customer analytics.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We’re looking for a Financial Controller to join our team in Tallinn, Estonia. You will take full ownership of financial reporting and controls for Bolt’s HQ departments, helping the business scale across 50+ countries while keeping the numbers accurate and audit-ready.

This is a fixed-term position until May 2028.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Financial Controller, you will be responsible for taking care of Support Departments like Engineering, Product, Customer Support, Marketing, etc. Each of those steps has accounting implications across multiple entities, currencies, and regulatory environments.

You’ll be working alongside Accounting, Tax, FP&A, Finance Technology and Support Functions.

• Manage all aspects of month-end and year-end close for Support Functions, including P&L/BS reviews, journal entries, variance analysis, and IFRS compliance.
• Act as the Subject Matter Expert and owner for assigned accounting domains, ensuring data integrity through reporting and reconciliation reviews.
• Collaborate cross-functionally with Accounting, Tax, FP&A, and Finance Technology to align financial reporting with business operations.
• Support business scaling through new product launches, system integrations, and optimisation of finance tools.
• Strengthen internal governance by standardising financial frameworks and maintaining a robust control environment.
• Investigate and resolve financial discrepancies end-to-end, while providing technical accounting guidance and maintaining quality control over transactions.

• Bachelor's degree in Finance, Accounting, or a closely related discipline, with solid experience in financial controlling, accounting, or audit.
• Highly systematic and compliance-driven, with strong ownership, time management, and a proactive approach to identifying and addressing ethical or compliance risks.
• Clear communicator who can translate accounting complexity for non-finance stakeholders and collaborate cross-functionally with ease.
• Comfortable with Excel/Google Sheets and ideally familiar with ERP systems, Workday, or SQL.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Full Stack Developer who is skilled in data, SQL, 3rd party API integrations, and overall systems thinking. This role will be responsible for working in our development system to build out business processes and tools for internal users. The ideal candidate will have experience in building and scaling backend systems, working with databases, and some experience making front–end applications. Additionally, experience with financial reporting or accounting data and analytics is a plus.

Key Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable  databases, functions, and applications.
• Manage and optimize the integrations to ensure data synchronization and security.
• Collaborate with stakeholders to meet project goals, both within the development team and within the company.
• Troubleshoot and debug complex technical issues to maintain high-quality business operations.
• Document processes and workflows to support future development and scalability.
• Work with end users to ensure adoption and continuous improvement.

Qualifications:

• Extensive backend development experience.
• Proficient in TypeScript and Python
• Familiarity with database systems and data modeling (SQL, etc.).
• Experience integrating backend systems with third-party platforms 
• Understanding of RESTful APIs and microservices architecture.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Excellent communication and teamwork skills.
• Excellent English speaking and writing skills.

Nice to Have:

• Familiarity with pickleball and a passion for sports technology.
• Experience generating reports in an analytical capacity
• Experience with maintenance development of an ERP system
• Experience with Spark and/or Pandas python libraries
• Experience with cloud platforms (Supabase, Azure, Google Cloud).
• Experience with frontend technologies (React).
• Experience with Accounting data or software, understanding of accounting principles and terminology

What we offer:

• Global & Supportive Culture: Grow alongside an innovative, industry-leading international brand.

• Hybrid Work: Flexible remote options with a vibrant office hub in Ülemiste, Tallinn.

• Premium Well-being: 6 paid wellness days, mental health support, bi-weekly team lunches, and your choice of a sports allowance or private health insurance.

• Extra Time Off: Paid time off for your birthday, plus 4 paid "Recharge Fridays" off per year.

• Career Growth: Dedicated professional development and continuous learning opportunities.

We’re looking for a Global Maintenance Manager to drive operational excellence across Bolt’s micromobility maintenance network — standardising processes, scaling best practices, and turning fleet data into measurable improvements across 200+ workshops and 200,000+ vehicles worldwide.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As our Global Maintenance Manager you will be globally responsible for the quality, efficiency, and safety of vehicle maintenance across all of Bolt’s micromobility markets. You won’t be managing mechanics directly — instead, you’ll lead through influence: setting the standards, building the metrics, and coaching our local Operations Managers and lead mechanics to perform at their best.

You’ll sit at the crossroads of field operations, data analytics, and product. Your primary stakeholders are our regional Operations Maintenance Managers (OMMs) and lead mechanics across Europe. You’ll also act as the product owner for the maintenance section to serve as the key link between local teams and the central teams.

• Define and standardise maintenance processes across all markets, identifying best practices from top-performing workshops and scaling them globally.
• Develop KPI frameworks to measure and compare maintenance performance at the mechanic, city, and global level — and create structured city improvement plans where gaps are identified.
• Act as product owner for the maintenance section of the Charger app, gathering field feedback, prioritising improvements, and collaborating with the product team on what to build.
• Run internal maintenance audits and structured field visits to assess compliance, surface issues, and directly support local teams in improving their operations
• Ensure all workshops comply with relevant safety guidelines, SOPs, and local regulations — including owning global initiatives such as document signing campaigns across all markets.
• Act as the bridge between local maintenance teams and Bolt’s central teams, channelling field insights and technical concerns into the vehicle development process.

• You have hands-on experience in operations management — ideally in a field-heavy, multi-market environment where you’ve owned processes end-to-end across a large distributed network.
• You are data-driven: you know how to build metrics that matter, spot the signal in noisy operational data, and translate findings into clear action plans.
• You have strong process thinking - you can document, standardise, and continuously improve workflows, and you know how to get dispersed teams to adopt them.
• You’re comfortable leading through influence: you work across cultures and levels, earning trust from frontline mechanics and senior stakeholders alike without relying on direct authority.
• You have product thinking skills — you can identify what a tool needs to do, what it doesn’t, and how to communicate requirements clearly to a development team.
• Technical understanding of hardware or vehicle systems is a strong plus — enough to distinguish meaningful field issues from noise when local teams bring problems to you.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Privacy Counsel (Commerce) to join our Privacy — Africa & International team.

This is a mid-level in-house role for a qualified legal and privacy practitioner with strong data protection experience, ideally gained within a bank, financial institution, regulated payment services provider, fintech, or similarly regulated environment. The role is designed for someone who can apply that experience in a fast-moving, multi-vertical technology business.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As Privacy Counsel, you will focus on Bolt’s Commerce and payments-related activities, including privacy governance, data sharing, contracting, product support, vendor and partner arrangements, and regulatory-facing data protection work. You will work closely with the Senior Privacy Counsel and collaborate with Legal, Compliance, Risk, InfoSec, Product, and business stakeholders across the organisation.

Beyond Commerce, you may also support other verticals, projects, and headquarters functions as business needs evolve, offering broad exposure across one of the EU’s most diverse and operationally complex privacy portfolios.

• Act as lead privacy counsel for Bolt’s Commerce function, advising on products, payments activities, and partner arrangements
• Provide practical, risk-calibrated privacy advice across Product, Legal, Compliance, Risk, InfoSec, and business stakeholders
• Draft, review, and negotiate data protection documentation, including DPAs, data sharing, intragroup, and international transfer agreements
• Support privacy in regulated and payments environments, including third-party risk, outsourcing, ICT governance, and data governance
• Advise on user journeys, customer-facing privacy materials, consent mechanisms, and data subject rights processes
• Monitor legal developments and support privacy governance, our DPO’s activities, and broader privacy initiatives across the business

• You are a qualified lawyer with proven experience in privacy, data protection, technology law, or financial services regulation, ideally within a regulated environment (e.g. bank, fintech, or payments provider)
• You have a strong working knowledge of GDPR and can independently analyse and apply EU data protection law in complex, real-world scenarios
• You have experience advising on privacy matters across multi-stakeholder environments, including vendors, partners, systems, and data flows
• You have hands-on experience drafting and negotiating data protection agreements, including DPAs, data sharing, intragroup, and international transfer documentation
• You understand privacy considerations in payments, outsourcing, ICT governance, vendor management, and regulated digital services, with familiarity with frameworks such as DORA or PSD2/PSD3
• You take a practical, commercially aware, and solutions-oriented approach, with strong communication skills, the ability to work independently in fast-paced environments, and interest in areas such as product launches, privacy-by-design, regulatory engagement, and AI-enabled legal operations

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Commercial Excellence Manager, Merchant Success

We are looking for a Commercial Excellence Manager to help scale Bolt’s rapidly growing business in Tallinn, Estonia.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Commercial Excellence Manager, your core mandate is to improve revenue per merchant and retention by owning how Account Managers ramp and how portfolio execution is standardised across the organisation. The primary focus of this role is ensuring that every team member actively engages their portfolio, executes campaigns, and delivers measurable revenue impact early.

You will build structured onboarding, portfolio-based ramp models, and execution frameworks that translate account ownership into consistent growth outcomes. You will drive impact on key commercial KPIs such as time to first revenue impact, campaign execution, upsell activity, and portfolio performance across 15+ markets.

In this role, you will partner closely with regional leadership to identify performance gaps in merchant engagement and growth, and implement scalable solutions that improve consistency and execution quality. You will define the systems and standards, while Team Leads remain accountable for performance outcomes.

• Account Management Onboarding: You will own structured onboarding and ramp models with clear milestones. Ensure Account Managers take ownership of their portfolio early, engage merchants consistently, and deliver initial revenue impact.
• Product Enablement & Adoption: You can translate product features into practical merchant use cases and execution frameworks. Enable Account Managers to drive adoption across their portfolio through campaigns and structured workflows.
• Manager Enablement & Calibration: You will help to equip Team Leads with frameworks for portfolio reviews, performance coaching, and account planning. Support calibration and promotion processes to ensure consistent performance standards across teams. 
• Ramp Scorecards & Early Performance Tracking: Build and own portfolio-based ramp scorecards tracking engagement, campaign execution, upsell activity, and early revenue signals. Define benchmark behaviour based on top performers and flag underperformance early.
• Merchant Growth & Commercial Execution: You will have the opportunity to improve revenue per merchant by building frameworks and training around upselling, campaign execution, and account prioritisation. Ensure consistent execution across portfolios.
• Playbooks and execution standards: You will own development and adoption of account management playbooks (ads, lifecycle, promotions), while ensuring high usage and consistent execution across markets.

• You have experience in Account Management, Commercial Operations, or Enablement roles within a commercial environment.
• You have Strong understanding of merchant growth, retention, and upselling dynamics.
• You have Solid understanding of commercial metrics, processes, and tooling (CRM, reporting, performance tracking).
• You are able to translate commercial challenges into practical, scalable frameworks and execution standards.
• You are open to business travel as required by the team.
• You are ready to relocate to our Tallinn HQ.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Join our Talent Acquisition team and play a key role in hiring for over 50 countries across the Americas, Europe, Africa, and Asia. You’ll be instrumental in building the teams that keep our local operations running smoothly and efficiently. This is an opportunity to work at the heart of the business, partnering with leaders across multiple regions to attract, assess, and hire the people who make our operations thrive.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Recruiter, you’ll partner closely with stakeholders to deliver hiring excellence across 50+ entities worldwide. You’ll take ownership of business-critical roles, proactively build strong talent pipelines, and drive effective stakeholder engagement. With a focus on data-driven decision making and continuous improvement, you’ll help ensure our teams are equipped to scale and perform at their best.

• Develop and execute global talent acquisition strategies aligned with business goals.
• Use data and metrics to track and optimise recruiting effectiveness.
• Manage the full recruitment lifecycle for complex roles, from sourcing to closing.
• Build and maintain strong relationships with senior stakeholders.
• Maintain a diverse talent pipeline and enhance employer branding..
• Champion diversity, inclusion, and compliance throughout the recruitment process.

• You have 5+ years of experience in global recruitment and senior-level stakeholder management.
• You have proven success sourcing and hiring top talent across functions and geographies.
• You have strong knowledge of recruiting systems, tools, and channels (e.g., LinkedIn Recruiter).
• You have excellent data analysis, communication, and consulting skills.
• You have the ability to thrive in a fast-paced, autonomous environment.
• You have a bachelor’s degree in HR, business administration, or a related field (preferred).

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Bolt engineering teams are working on unique product challenges: complex algorithms for demand prediction, optimal real-time pricing, routing, fraud detection, distributed systems and much more. We are now seeking a proactive and detail-oriented Senior QA Engineer to join our team!

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

We seek a proactive and detail-oriented Senior QA Engineer to join our team. You will be part of a team, collaborating closely with Engineers, Designers, and Product Managers to ensure high-quality outcomes. You will fully own the QA process, drive quality standards and ensure efficient testing practices.

• Assist in testing product features at all stages of development to ensure quality and functionality.
• Perform release testing for our mobile app on both Android and iOS platforms, ensuring a seamless user experience.
• Collaborate closely with Engineers to plan and execute testing strategies, identifying and resolving issues early in the development cycle.
• Work with Engineers, Designers and Product Managers to review features and provide critical feedback for improving product design and usability.
• Support the team in keeping documentation updated and maintaining a healthy, efficient test suite.

• You are experienced with manual testing of mobile applications in both Android and iOS.
• You have experience with REST API testing and a solid understanding of how applications communicate with servers.
• You are familiar with performing release testing in an agile environment with a constant release lifecycle.
• You value a good user experience.
• You enjoy collaborating closely with software engineers and you don't shy away from taking ownership of different tasks and supporting other teams.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of carsharing.
• Impact hundreds of thousands of customers and partners in 20+ cities across 7 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with at least 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Bolt engineering teams are working on unique product challenges: complex algorithms for demand prediction, optimal real-time pricing, routing, fraud detection, distributed systems and much more. We are now seeking a proactive and detail-oriented Senior QA Engineer to join our team!

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

We seek a proactive and detail-oriented Senior QA Engineer to join our team. You will be part of a team, collaborating closely with Engineers, Designers, and Product Managers to ensure high-quality outcomes. You will fully own the QA process, drive quality standards and ensure efficient testing practices.

• Assist in testing product features at all stages of development to ensure quality and functionality.
• Perform release testing for our mobile app on both Android and iOS platforms, ensuring a seamless user experience.
• Collaborate closely with Engineers to plan and execute testing strategies, identifying and resolving issues early in the development cycle.
• Work with Engineers, Designers and Product Managers to review features and provide critical feedback for improving product design and usability.
• Support the team in keeping documentation updated and maintaining a healthy, efficient test suite.

• You are experienced with manual testing of mobile applications in both Android and iOS.
• You have experience with REST API testing and a solid understanding of how applications communicate with servers.
• You are familiar with performing release testing in an agile environment with a constant release lifecycle.
• You value a good user experience.
• You enjoy collaborating closely with software engineers and you don't shy away from taking ownership of different tasks and supporting other teams.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of carsharing.
• Impact hundreds of thousands of customers and partners in 20+ cities across 7 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with at least 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We’re looking for a highly hands-on Principal Program Manager (Builder-Operator) to drive AI impact within Rides Central Operations.

This is not a traditional program management role. You’ll personally design, build, and deploy AI tools, agents, dashboards, and decision systems, while also driving prioritisation, rollout, adoption, and governance across Rides.

 
 
  With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

  We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

  Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 

This is an individual contributor (IC) role with high ownership and no direct reports. It’s built for someone eager to build, own, and deliver real change in a complex operational environment.

 

• Personally build and deploy AI tools, agents, dashboards, and decision-support systems for Rides Operations, taking solutions from prototype to production-ready use.
• Identify high-friction operational problems across markets and turn them into scalable AI solutions that improve cost, efficiency, reliability, and growth.
• Work independently with internal data, APIs, LLMs, and automation frameworks, shipping usable tools with minimal reliance on Engineering, Data, or Product support.
• Drive solutions end to end: problem definition, prioritisation, build, pilot, rollout, adoption, and iteration.
• Create clear decision materials for leadership, highlighting trade-offs, risks, ROI, and operational impact.
• Define guardrails and governance for responsible AI use, ensuring solutions are explainable, compliant, and aligned with long-term platform standards.

• You have demonstrated hands-on experience personally building and deploying applied AI solutions, such as AI agents, workflow automations, dashboards, or decision-support tools.
• You are comfortable using Python, SQL, APIs, LLMs, and automation/workflow tools to build MVPs and production-lean solutions yourself.
• You understand how to move from prototype to production, including reliability, monitoring, rollout, and iteration in real operational environments.
• You can independently turn ambiguous business problems into structured execution plans and deliver measurable outcomes end to end.
• You are effective with senior stakeholders and can align technical implementation with business priorities and operational goals.
• You have experience working in scaled organisations where AI solutions are already live and embedded into core processes.

 
 
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
 

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

 *Some perks may differ depending on your location and role.

Sales Operations Manager (Grocery & Retail)

We are looking for a Sales Operations Manager (Grocery & Retail) to define, scale, and optimize the sales operating model across Bolt Food’s Grocery & Retail business.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will work closely with the Sales Operations Manager and Regional teams to ensure that Sales teams operate with clear structure, accurate data, and actionable insights, enabling more predictable and efficient growth.

• Define the heartbeat of our sales organization by designing KPI frameworks that aren't just numbers, but realistic, ambitious roadmaps for our Regional Managers.
• Take ownership of our sales forecasting and pipeline health, turning data into a crystal ball that predicts risks and identifies opportunities long before they happen.
• From lead to close, design and standardize a world-class sales process, creating the "Rules of Engagement" that allow us to scale seamlessly across new markets.
• Constantly hunting down bottlenecks in the sales cycle to ensure our teams are leaner, faster, and more effective.
• Building the ultimate toolkit, developing high-impact sales playbooks and pitch frameworks that help our teams win across every customer segment.
• Lead the charge in training, leveling up our local teams in everything from complex negotiations to master-level tool usage.

• You have a proven track record in Sales/Revenue Ops or Management Consulting, with a deep-seated understanding of how winning sales cycles actually work.
• You don't just "look" at data; you interpret funnel health and translate complex metrics into clear, actionable improvements that the whole team can get behind.
• You are an expert at designing end-to-end workflows and have a knack for making complicated systems feel simple and scalable.
• You are a power user of Salesforce (or similar ecosystems) and feel right at home navigating BI tools to pull insights from multiple data sources.
• You are a pro at stakeholder management, capable of gaining buy-in from senior sales leaders and working cross-functionally to get things done.
• You bring a high-ownership attitude and thrive in high-growth environments. If you’re familiar with AI tools to boost efficiency, that’s a massive plus!

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Sales Operations Manager (Grocery & Retail) to define, scale, and optimize the sales operating model across Bolt Food’s Grocery & Retail business.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will work closely with the Sales Operations Manager and Regional teams to ensure that Sales teams operate with clear structure, accurate data, and actionable insights, enabling more predictable and efficient growth.

• Define the heartbeat of our sales organization by designing KPI frameworks that aren't just numbers, but realistic, ambitious roadmaps for our Regional Managers.
• Take ownership of our sales forecasting and pipeline health, turning data into a crystal ball that predicts risks and identifies opportunities long before they happen.
• From lead to close, design and standardize a world-class sales process, creating the "Rules of Engagement" that allow us to scale seamlessly across new markets.
• Constantly hunting down bottlenecks in the sales cycle to ensure our teams are leaner, faster, and more effective.
• Building the ultimate toolkit, developing high-impact sales playbooks and pitch frameworks that help our teams win across every customer segment.
• Lead the charge in training, leveling up our local teams in everything from complex negotiations to master-level tool usage.

• You have a proven track record in Sales/Revenue Ops or Management Consulting, with a deep-seated understanding of how winning sales cycles actually work.
• You don't just "look" at data; you interpret funnel health and translate complex metrics into clear, actionable improvements that the whole team can get behind.
• You are an expert at designing end-to-end workflows and have a knack for making complicated systems feel simple and scalable.
• You are a power user of Salesforce (or similar ecosystems) and feel right at home navigating BI tools to pull insights from multiple data sources.
• You are a pro at stakeholder management, capable of gaining buy-in from senior sales leaders and working cross-functionally to get things done.
• You bring a high-ownership attitude and thrive in high-growth environments. If you’re familiar with AI tools to boost efficiency, that’s a massive plus!

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Stores Onboarding Manager to set our enterprise grocery and retail merchants up for success on Bolt’s marketplace from day one. 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will own the end-to-end onboarding experience—ensuring every launch is seamless, efficient, and on time—while continuously improving how we bring merchants onto the platform through standardized processes and new product innovations.

• Lead end-to-end onboarding for high-value enterprise merchants, orchestrating complex API/SFTP integrations and platform configurations from kickoff to go-live.
• Design, document, and standardize robust SOPs and onboarding frameworks to ensure every launch is efficient, compliant, and ready for scale.
• Act as the primary strategic partner for new merchants, delivering high-impact in-store training and providing "hypercare" support to build lasting relationships.
• Collaborate with Product, Tech, Sales, and Ops teams to dismantle blockers and streamline the merchant journey through expert stakeholder management.
• Proactively identify friction points in the onboarding funnel and spearhead product or process improvements to reduce time-to-launch and boost catalog quality.
• Monitor KPIs through the critical first 90 days post-launch while managing operational tools and "picker app" guidelines to ensure peak performance.

• You bring experience in Strategy & Operations, BizOps, or a similar high-growth environment, ideally within e-commerce or digital marketplaces.
• You have the ability to translate complex technical requirements into business value, comfortably engaging both engineering teams and C-suite stakeholders.
• You hold a data-first mindset with the ability to build sophisticated trackers, reports, and dashboards that turn raw numbers into actionable growth strategies.
• You are an expert user of either Excel or Google Sheets, with a knack for building the frameworks and processes that keep a business organised.
• You have an exceptional attention to detail and the stamina to manage multiple complex workstreams simultaneously while hitting aggressive deadlines.
• You have a natural curiosity for the why behind operational hurdles and a relentless drive to build better, faster, and more efficient ways of working.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. 

*Some perks may differ depending on your location and role.

We are looking for a Stores Onboarding Manager  to set our enterprise grocery and retail merchants up for success on Bolt’s marketplace from day one. 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will own the end-to-end onboarding experience—ensuring every launch is seamless, efficient, and on time—while continuously improving how we bring merchants onto the platform through standardized processes and new product innovations.

• Lead end-to-end onboarding for high-value enterprise merchants, orchestrating complex API/SFTP integrations and platform configurations from kickoff to go-live.
• Design, document, and standardize robust SOPs and onboarding frameworks to ensure every launch is efficient, compliant, and ready for scale.
• Act as the primary strategic partner for new merchants, delivering high-impact in-store training and providing "hypercare" support to build lasting relationships.
• Collaborate with Product, Tech, Sales, and Ops teams to dismantle blockers and streamline the merchant journey through expert stakeholder management.
• Proactively identify friction points in the onboarding funnel and spearhead product or process improvements to reduce time-to-launch and boost catalog quality.
• Monitor KPIs through the critical first 90 days post-launch while managing operational tools and "picker app" guidelines to ensure peak performance.

• You bring experience in Strategy & Operations, BizOps, or a similar high-growth environment, ideally within e-commerce or digital marketplaces.
• You have the ability to translate complex technical requirements into business value, comfortably engaging both engineering teams and C-suite stakeholders.
• You hold a data-first mindset with the ability to build sophisticated trackers, reports, and dashboards that turn raw numbers into actionable growth strategies.
• You are an expert user of either Excel or Google Sheets, with a knack for building the frameworks and processes that keep a business organised.
• You have an exceptional attention to detail and the stamina to manage multiple complex workstreams simultaneously while hitting aggressive deadlines.
• You have a natural curiosity for the why behind operational hurdles and a relentless drive to build better, faster, and more efficient ways of working.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. 

*Some perks may differ depending on your location and role.

We are looking for a Catalog Operations Manager (Grocery & Retail) to own and elevate the global catalog quality for Grocery & Retail merchants at Bolt Food.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Catalog Operations Manager, you will you will ensure that our platform accurately reflects the breadth and quality of products available in our merchants’ physical stores - driving SKU accuracy, product discoverability, and overall menu quality to deliver a best-in-class customer experience and unlock commercial growth.

• Take ownership of end-to-end projects, turning complex challenges into streamlined, high-impact solutions.
• Influence the roadmap by identifying market trends and translating them into actionable growth opportunities.
• Work shoulder-to-shoulder with cross-functional teams to ensure a seamless, world-class user experience.
• Analyze key performance metrics to refine processes, ensuring our operations are as lean as they are effective.
• Act as a technical or operational North Star, fostering a culture of excellence and continuous learning within the team.
• et the gold standard for every deliverable, ensuring our brand remains synonymous with reliability and innovation.

• You don’t just meet targets; you have a history of smashing them in fast-paced, evolving environments.
• You possess the "detective" skills to dive deep into data and the "architect" skills to build from your findings.
• You can distill technical jargon into "boardroom-ready" insights that inspire stakeholders at all levels.
• You thrive in the "grey area," pivoting quickly when priorities shift without losing sight of the finish line.
• You are a power user of Excel/G-Sheet skills are a must (Python or SQL knowledge is a plus.
• You’re not looking for a "desk job"—you’re looking for a platform where your ambition and curiosity are rewarded.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Catalog Operations Manager (Grocery & Retail) to own and elevate the global catalog quality for Grocery & Retail merchants at Bolt Food.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Catalog Operations Manager, you will you will ensure that our platform accurately reflects the breadth and quality of products available in our merchants’ physical stores - driving SKU accuracy, product discoverability, and overall menu quality to deliver a best-in-class customer experience and unlock commercial growth.

• Take ownership of end-to-end projects, turning complex challenges into streamlined, high-impact solutions.
• Influence the roadmap by identifying market trends and translating them into actionable growth opportunities.
• Work shoulder-to-shoulder with cross-functional teams to ensure a seamless, world-class user experience.
• Analyze key performance metrics to refine processes, ensuring our operations are as lean as they are effective.
• Act as a technical or operational North Star, fostering a culture of excellence and continuous learning within the team.
• et the gold standard for every deliverable, ensuring our brand remains synonymous with reliability and innovation.

• You don’t just meet targets; you have a history of smashing them in fast-paced, evolving environments.
• You possess the "detective" skills to dive deep into data and the "architect" skills to build from your findings.
• You can distill technical jargon into "boardroom-ready" insights that inspire stakeholders at all levels.
• You thrive in the "grey area," pivoting quickly when priorities shift without losing sight of the finish line.
• You are a power user of Excel/G-Sheet skills are a must (Python or SQL knowledge is a plus.
• You’re not looking for a "desk job"—you’re looking for a platform where your ambition and curiosity are rewarded.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking to hire a Global Brand Partnerships Associate to join our Bolt Food Brand Partnerships team.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

The Global Brand Partnerships Associate will help scale Bolt Food’s branded and paid media solutions, enabling FMCG and non-endemic partners to reach our customers through creative, high-impact campaigns.

In this role, you’ll identify, develop, and manage strategic partnerships that support business growth and elevate Bolt Food’s brand presence. You’ll work closely with cross-functional teams to design and execute campaigns, manage partner relationships, and optimize performance through data-driven insights.

This position is ideal for someone who combines commercial acumen with creative thinking, enjoys building lasting relationships, and thrives in a fast-paced, collaborative environment.

• Identify and develop strategic partnership opportunities based on market trends and partner objectives.
• Manage relationships with key partners, serving as the main point of contact to ensure satisfaction and long-term collaboration.
• Lead negotiations and coordinate agreements with internal stakeholders, including Legal and Finance.
• Plan and launch brand campaigns across in-app and out-of-app channels (banners, post-order screens, checkout screens, push notifications).
• Coordinate creative concept and asset production — from visual mockups to final execution.
• Define KPIs, monitor partnership performance, and share insights to optimise results and maximise impact.

• You have 2+ years of experience in brand partnerships, business development, sales, or performance marketing, and a proven track record in identifying, negotiating, and managing partnerships.
• You’re a confident communicator with strong interpersonal and relationship-building skills.
• You make data-driven decisions and are comfortable using metrics to assess impact.
• You have a strong visual sensibility and experience briefing or creating digital ad creatives (Figma or similar).
• You understand technical requirements for in-app placements and campaign delivery.
• You’re highly collaborative and comfortable working with cross-functional teams in a fast-paced environment.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We’re looking for a Senior Design System Engineer to take ownership of the technical architecture of our multi-platform design system. You’ll work directly with design system designers and platform engineering teams to take the way we build user interfaces at Bolt to the next level.

With over 200 million customers in 53+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

In this role you work daily with Designer System Designers, representing engineering interests. You will drive core design system initiatives from the engineering side, ensuring our design foundations scale effectively across all platforms and products. You will help shape design system strategy, align teams and contribute code.

This role is part of our Web Architecture and Visual Experience (WAVE) team. WAVE is responsible for the web platform, design system implementation for web and providing engineering support for the design system core. 

You will get to own large projects that cover all platforms and can change how Bolt thinks about shipping user interfaces. Feeling passionate about accessibility? How about changing the way product teams across Bolt consider accessibility in their work and shipping practical improvements to hundreds of millions people? 

• Own the technical vision. Architect platform-agnostic infrastructure like design tokens, Figma plugins and shared utilities. Promote best practices and facilitate technical discussions.
• Align engineering platform teams around shared design system goals and priorities.
• Shape the vision, strategy and roadmap for the design system, representing engineering interests.
• Develop technical metrics for the Design System.
• Advocate for the design system to the engineering organisation.
• Drive continuous improvement, identify opportunities and lead them.

• You have worked in a design system team or as a contributor to a design system initiative.
• You have led engineers in complex cross-team projects. Ideally, in a multi-platform setting.
• You have practical experience working with multiple platforms (web + iOS/Android/React Native)
• You are a strong communicator, capable of representing diverse interests.
• You are a systems thinker, comfortable navigating in ambiguity.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the user experience of one of Europe’s leading platforms.
• Impact millions of customers and partners in 600+ cities across 53 countries
• Work in fast-moving autonomous teams with some of the smartest people in the world
• Accelerate your professional growth with unique career opportunities
• Get a rewarding salary and stock option package that lets you focus on doing your best work
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork
• Take care of your physical and mental health with our wellness perks

*Some perks may differ depending on your location and role.

We are looking for a shift-based CS Operations Team Lead to join the Customer Support department. In this role, you will be responsible for the performance, engagement, and real-time execution of an in-house support team, while maintaining visibility over outsourced partner operations.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a CS Operations Team Lead ou will act as the first layer of operational stability during live shifts, ensuring KPI delivery through active coaching, queue oversight, and strong cross-functional collaboration.

• Lead, develop, and engage a team of Customer Support agents and specialists, driving a high-performance culture through coaching, regular feedback, and performance management.
• Own real-time operations, ensuring queue health, effective staffing, and smooth execution across in-house and BPO teams.
• Drive team performance against key KPIs (speed, quality, resolution, customer satisfaction), using data to identify gaps and implement improvements.
• Own customer support quality, including QA oversight, calibration alignment, and continuous improvement of the customer experience.
• Support hiring, onboarding, and training, while maintaining up-to-date knowledge base content and ensuring team readiness.
• Collaborate with stakeholders and use data-driven insights to improve processes, influence decisions, and drive operational and strategic improvements.

• You have experience in leading Customer Support teams in a fast-paced, operational environment.
• You are comfortable working in a shift-based setup and managing real-time operations.
• You have strong coaching and feedback skills, with experience in performance management.
• You have a data-driven mindset, with the ability to translate metrics into actions.
• You are a confident manager, able to communicate clearly and influence decisions.
• You are highly organised, proactive, and focused on delivering a strong customer experience.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We are looking for a shift-based CS Operations Team Lead to join the Customer Support department. In this role, you will be responsible for the performance, engagement, and real-time execution of an in-house support team, while maintaining visibility over outsourced partner operations.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a CS Operations Team Lead ou will act as the first layer of operational stability during live shifts, ensuring KPI delivery through active coaching, queue oversight, and strong cross-functional collaboration.

• Lead, develop, and engage a team of Customer Support agents and specialists, driving a high-performance culture through coaching, regular feedback, and performance management.
• Own real-time operations, ensuring queue health, effective staffing, and smooth execution across in-house and BPO teams.
• Drive team performance against key KPIs (speed, quality, resolution, customer satisfaction), using data to identify gaps and implement improvements.
• Own customer support quality, including QA oversight, calibration alignment, and continuous improvement of the customer experience.
• Support hiring, onboarding, and training, while maintaining up-to-date knowledge base content and ensuring team readiness.
• Collaborate with stakeholders and use data-driven insights to improve processes, influence decisions, and drive operational and strategic improvements.

• You have experience in leading Customer Support teams in a fast-paced, operational environment.
• You are comfortable working in a shift-based setup and managing real-time operations.
• You have strong coaching and feedback skills, with experience in performance management.
• You have a data-driven mindset, with the ability to translate metrics into actions.
• You are a confident manager, able to communicate clearly and influence decisions.
• You are highly organised, proactive, and focused on delivering a strong customer experience.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We’re looking for a Senior Performance Marketing Manager, to join our team in Tallinn, Estonia.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As the Senior Performance Marketing Manager, you will be the strategic partner driving paid user acquisition for our Rider vertical. You aren't just managing budgets; you are driving incremental growth. 

You will lead a team of specialists to optimise multi-million euro investments across global markets, continuously testing new channels and questioning the status quo. By bridging the gap between technical attribution, channel & creative strategy, you will ensure every dollar spent translates into measurable, incremental business value. 

• Own capital allocation across Rider user acquisition channels, delivering positive incremental ROI across all markets through continuous performance monitoring and testing.
• Evaluate user acquisition campaign incrementality through in-house and CLS experiments, ensuring insights are documented and inform future budgeting cycles and roadmap decisions.
• Partner closely with Rides Marketing, Product, Local Marketing, Martech, and Analytics teams to align performance marketing strategy with business and market goals, while driving transparency through clear sharing of results.
• Own the performance marketing roadmap, leading ad experiments with specialist support to test new tactics and channels, improve ROAS, and optimise campaign setup and workflows.
• Co-manage and initiate ad creative production for Rider acquisition campaigns, analysing creative performance to identify winning assets and guide future creative direction..

• Demonstrated hands-on experience with app-based advertising platforms such as Google, Meta, TikTok, and Apple Search Ads, with exposure to affiliate or programmatic channels considered a plus.
• Proven ability to manage large-scale performance marketing budgets across multiple markets while meeting efficiency and ROI targets.
• Experience leading or mentoring small teams within a performance marketing or growth environment.
  Strong analytical skills with a solid understanding of key user and growth metrics, including churn, LTV, CAC, ROAS, and incrementality concepts such as conversion lift studies.
• Strong understanding of ad technical setup and app/web attribution, with experience using mobile measurement partners (e.g. Appsflyer, Adjust, or Singular) and Google Tag Manager, and familiarity with GA4 or BI tools such as Looker considered beneficial.
• Effective project management skills with the ability to prioritise work based on impact, opportunity, and business goals.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are seeking a Sales Specialist to join our team at Bolt Food Estonia. This is an exciting opportunity for someone who is eager to develop their sales career in a fast-paced, high-growth environment. The ideal candidate thrives in a target-driven setting, leveraging the CRM to be highly organised, and has consistency with high sales activities to drive a high volume of outbound activations.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

The Sales Specialist is a pivotal role within our sales department, instrumental in acquiring large volume of restaurants & stores for the Bolt Food platform. The role focuses on outbound outreach to small and medium-sized businesses (SMBs) that are a good fit for the platform. The day-to-day activities involve lead qualification, outbound sales calls, face-to-face meetings, and occasional travel to other cities in Estonia. You’ll drive our sales growth, reach out to potential partners, pitch, negotiate, and close deals.

• Responsible for the whole sales funnel, including leads processing, prospecting, cold calling, planning meetings and closing.
• Lead Management: Qualify, deduplicate, and score new leads based on specific criteria to streamline the sales process.
• Collaboration: Work closely together with teams like Operations, Account Management, Marketing, and peers across the Baltics.
• Phone & F2F Sales: Oversee the complete sales cycle of outbound leads, and perform targeted outreach to SMB prospects by initiating contact, delivering compelling sales pitches, closing, and activating.
• Onboarding: Ensure a smooth onboarding process for new clients and follow-up with activation calls to get new restaurants live.
• Administrative work: Efficiently gather all necessary information and documents from partners, ensuring a high quality transition to active operations.
• CRM maintenance (Salesforce): Record, update and check all daily activities performed in the CRM to keep all relevant data up to date.

• Minimum 2 years of experience in sales, account management, or business development. Additional experience in the HORECA industry will be considered as a plus.
• Fluency in Estonian & English language, both in verbal and written forms is essential. Additional proficiency in Russian will be a plus.
• Understands and applies core sales principles, including: handling objections effectively, selling value over price, research, exploration, and closing.
• Demonstrates a clear system for managing daily work, priorities, and pipeline. 
• Maintains order, discipline, and clarity in execution.
• Actively seeks feedback and applies it. Shows a strong willingness to learn, improve, and adapt quickly.
• Gains energy from engaging with people daily. Comfortable initiating conversations and building relationships at scale. Strong communication skills and a natural ability to connect with others are a must.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We're looking for a Senior Product Designer to own and execute user experience and design-related aspects of the Incentives domain within the Rides team. This includes all products related to promotions, discount campaigns, and Bolt Plus across both the rider and driver apps.

The Incentives team's goal is to build a scalable incentives system that makes campaigns, rewards, and subscription benefits clear, effective, and motivating across every step of the ride journey.

You will play a key role in shaping how hundreds of millions of riders and drivers discover, engage with, and get value from Bolt's incentives, with a particular focus on evolving Bolt Plus into a loved, growth-driving product. Ready to build at scale and solve complex, two-sided system design problems? Join us!

  

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

  

We're looking for a skilled Senior Product Designer to take ownership of the incentives experience across the Rides rider and driver apps. Your main goal will be to evolve and scale how we communicate campaigns, promos, and Bolt Plus benefits end-to-end, from pre-order discovery through post-ride moments. You will ensure that incentives are perceived as clear, consistent, and motivating across a two-sided marketplace with complex business logic. This is a hands-on individual contributor role with strong cross-functional partnership.

  

• Own and evolve the incentives and Bolt Plus experience across the rider and driver apps.
• Turn complex campaign, engagement, and subscription flow into simple, intuitive user experiences.
• Partner closely with Incentives, Bolt Plus, Pricing, and Growth teams to align business goals with user needs on both sides of the marketplace.
• Work with engineers and product managers to ensure feasibility and high-quality execution.
• Prototype and test concepts quickly to validate ideas and reduce ambiguity.
• Ensure consistency across surfaces, including home, pricing, order flow, in-ride, and post-ride states, for both riders and drivers.

  

• You interpret the business metrics behind campaigns, loyalty, and subscriptions, and are comfortable designing within complex, two-sided systems.
• You're an interdisciplinary, design-led thinker who speaks the language of product, driving discussions and influencing stakeholders at different levels.
• You raise the craft bar around you, with a portfolio showcasing exceptional UI craftsmanship.
• You work effectively with other designers and cross-functional teams. You give sharp feedback and elevate the work of other designers.
• You can communicate fluently in English and effectively pitch your design vision through storytelling, backed by user research and strong design intuition.
• You use AI tools fluently across your workflow, from exploration and concept generation to prototyping, and treat them as a multiplier rather than a novelty.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

  

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

  *Some perks may differ depending on your location and role.

We’re looking for a Senior Product Designer to own and execute all user experience and design-related aspects of our payments and financial services domain within the Commerce team. This includes all products related to payments, billing, checkout, fraud, and financial services, such as the Bolt Rider, Driver, and Courier apps and web portals.

The Bolt Commerce Product team's goal is to make paying with and getting paid by Bolt simple, intuitive, and reliable— turning complex financial flows into seamless experiences across every Bolt product.

You will have a hands-on role in shaping Bolt's growing mobility ecosystem. Are you ready to make a global impact? Join us!

  

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

  

We’re looking for a skilled Senior Product Designer to drive and execute all user experience and design-related initiatives at a group level. The primary goal of this role is to deliver exceptional quality products that effectively meet the user and the business needs across various domains.

  

• Own and evolve the Payment UX across all products.
• Turn complex payment logics into simple, intuitive user experiences.
• Collaborate closely with Payments, Fraud, Billing, and Financial Services teams to align business goals with user needs.
• Work with engineers and product managers to ensure feasibility and high-quality execution.
• Prototype and test concepts quickly to validate ideas and reduce ambiguity.
• Ensure consistency across surfaces, including onboarding, payments, checkout, and post-order states.

  

• You’re a a cross-functional, customer-first thinker who speaks the language of product, drives discussions, influences stakeholders at all levels, and works closely with cross-functional partners throughout the design process.
• You have extensive experience as a Senior Product Designer, with a portfolio showcasing exceptional UI craftsmanship and bold design direction.
• You know when to prioritize fast iterations for short-term impact, and when to step back, define a broader vision, and work backwards to deliver it.
• You can communicate fluently in English and effectively articulate your design decisions through storytelling, backed by user insights and strong intuition.
• You’re highly proficient across the Figma ecosystem, using it for UI, prototyping, system design, and collaborative discovery. You leverage AI-assisted tools to accelerate exploration, prototyping and iterations.
• You’re passionate about mentoring and guiding other designers, fostering a interdisciplinary environment that elevates overall design quality and team growth.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

  

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

  *Some perks may differ depending on your location and role.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are seamlessly embedded into the shopping journeys of 6,000+ retailers, helping merchants grow their businesses while enabling customers to enjoy a frictionless shopping experience. Today, 440+ people work at Inbank across Estonia, Latvia, Lithuania, Poland, and the Czech Republic, building innovative financial solutions for the future of commerce.

At Inbank, our people are our greatest asset - and the technology they rely on every day must be seamless, scalable, and secure by design.

As we continue our ambitious growth and commitment to operational excellence, we are evolving our internal IT function. We are looking for a Workplace Services Lead to take ownership of our internal IT operations and lead a team of 8. In this role, you will drive a shift toward a proactive, service-driven model focused on identity ownership, user experience, and operational resilience.

This is a high-impact opportunity to shape how our teams work across the organization. You will collaborate closely with our Security, Infrastructure, Product & Engineering, and HR teams to ensure robust operational security, compliance, and lifecycle management across workplace devices, SaaS platforms, and user identities.

What you’ll be doing?

• Lead and grow the team: Manage, mentor, and develop a team of 8 while setting clear priorities and driving high service standards. Own the internal IT budget and ensure smart, value-driven investments.
• Own and evolve IAM: Lead and scale our identity and access management setup, covering SSO, SAML, SCIM, OAuth, LDAP, and APIs. Implement strong access controls, including PAM, least-privilege principles, and regular access reviews.
• Strengthen security and compliance: Work closely with Security and Infrastructure teams to implement strong controls, including DLP, and ensure compliance with regulatory and audit requirements.
• Manage incidents and reduce risk: Lead structured incident management, focusing on root cause analysis, recovery, and continuous improvement.
• Stay hands-on with technical operations: Support complex issues by analyzing logs and data, making backend fixes, and assisting with releases. Act as a bridge between IT, Product, and Engineering.
• Drive automation and scalability: Identify and implement automation opportunities - from scripting to AI-driven workflows - to improve efficiency and future-proof internal IT.
• Oversee workplace technology across locations: Manage devices, office networks, and workplace tech across multiple countries, ensuring everything is secure, compliant, and runs smoothly.
• Optimize SaaS and vendors: Take ownership of our SaaS ecosystem - reduce waste, manage renewals, and ensure vendors meet performance expectations.
• Create a seamless employee experience: Partner with HR to ensure employees are fully equipped from day one - devices ready, access in place. Own the full identity lifecycle (joiner, mover, leaver).

Ideally, you would have:

• IT leadership experience: 5+ years in Internal IT, Workplace Engineering, or Service Management, including team leadership & budget ownership.
• IAM expertise: Strong hands-on experience with identity providers, SSO, SAML, SCIM, OAuth, LDAP, provisioning, and access controls.
• Security mindset: Knowledge of endpoint security, MDM, DLP, and relevant compliance standards.
• AI & Automation awareness: Familiarity with AI tools and workflow automation in a corporate environment.
• SaaS know-how: Experience managing platforms like Google Workspace, Atlassian, and Slack.
• Commercial thinking: Experience with vendor management, license optimization, and IT procurement.
• Problem-solving skills: Structured, scalable approach to incidents, risk, and operational challenges.
• Strong collaboration skills: Clear communicator, comfortable working across teams; regulated industry experience is a plus.

Why you’ll enjoy working here?

• The chance to shape and modernize the internal tech environment of a growing fintech, with real ownership and impact.
• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together.

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway, we’d be happy to explore the fit with you.

We're looking for an Associate Manager, Marketplace Operations, to own Courier Delivery Time (CDT) end-to-end across Bolt Food's 16+ markets in Europe and Africa.

This role sits at the intersection of deep data analysis and cross-functional execution. You'll run the analysis yourself in SQL, identify what's driving performance, and work with local, central, and product teams to implement the changes that move the metric.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You'll be embedded in the Marketplace Operations function within our Central Operations team, which builds the operational foundations for Bolt Food to scale globally.

The right person for this role is a highly analytical executor, someone who digs into data themselves, identifies exactly what's driving performance, and then drives the operational changes that move the metric.

• Own CDT end-to-end across all markets. Build a deep understanding of its components — dispatch logic, courier supply, venue wait time, and delivery distance — and maintain a structured view of the biggest improvement opportunities at any given time.
• Run the analysis yourself. Deep-dive into CDT components by city, time of day, venue type, and courier segment using SQL. Translate findings into clear, prioritised actions — not just observations.
• Build and own core dashboards and reports that drive decision-making for central and local teams, including the primary CDT performance dashboard used across the organisation.
• Drive cross-functional execution. Work with local ops teams on delivery area changes, with Product on dispatch logic and ETA improvements, and with Pricing on cost-efficiency levers. Get things done across multiple stakeholders and time zones.
• Optimise delivery areas and radius strategy across 250+ cities to reduce average delivery distance, cut cost per order, and remove underperforming fringe zones — small distance improvements compound significantly at millions of monthly orders.
• Improve courier acceptance rate through non-monetary levers — smarter order matching, cash payment configuration, and vehicle type eligibility — each with a direct positive effect on CDT, cancellation rate, and courier satisfaction.

• You have 4+ years of relevant experience with a clear trajectory from analytical roles into business operations or marketplace management, including 2+ years working extensively with large data volumes.
• You have advanced SQL skills — you write complex queries confidently, work with large datasets daily, and navigate data infrastructure independently. This is non-negotiable.
• You have experience translating analysis into operational change — going beyond dashboards to implement changes cross-functionally, measure results, and take ownership of outcomes.
• You have experience with data visualisation tools (Looker, Tableau, or similar) and a solid grasp of statistics, including A/B test design and interpretation.
• You have strong stakeholder management skills, capable of aligning diverse teams, influencing without authority, and communicating clearly across seniority levels in English.
• You are based in Tallinn or willing to relocate (relocation support to Tallinn HQ is available), and comfortable working in a hybrid setup.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We're looking for an AI & Automations Analyst to build the automation infrastructure that makes Bolt Food's Central Operations meaningfully more efficient across all 16+ markets in Europe and Africa.

You'll diagnose where the highest-effort manual work lives, build the automations to eliminate it, and use AI tooling to run analyses that would otherwise take days or not happen at all.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You'll work across all four Central Ops sub-teams - Courier Lifecycle, Courier Performance, Marketplace Operations, and Operational Excellence - as well as with local market teams, Product, and Data.

This is a builder + strategist + analyst + educator seat. The right person ships fast, thinks analytically, and is genuinely excited about using AI to change how an operations team works.

• Build and ship automations at scale. Design, build, and maintain production-grade automation workflows using tools like Make, n8n, or similar — covering courier onboarding, compliance, performance monitoring, and reporting pipelines across all 16+ markets. Convert high-volume manual work into scalable, repeatable systems.
• Use AI tooling to accelerate and deepen analysis. Apply LLM-based tools and structured frameworks to operational questions that are too complex for manual approaches — bad order classification, multi-market variance analysis and insight extraction from unstructured data. You won't just build the pipe; you'll generate the insight.
• Define the AI & automation roadmap. You'll set the direction for how Central Ops adopts AI and automation, what we build, what we buy, what we train on and what we deprecate. This function doesn't exist today; you'll shape it. It involves auditing existing workflows, quantifying where manual effort is highest, and maintaining a structured pipeline of opportunities ranked by hours saved and business impact. Track realised savings and continuously identify new opportunities.
• Automate operational reporting. Replace manual data pulls with automated pipelines — weekly market performance packs, daily KPI scorecards with threshold-based alerting, and cross-market variance reports that surface outliers before leadership reviews.
• Build compliance and quality systems. Design rules-based automation for courier compliance (document expiry, automated reminders, threshold-based blocking) and performance management (rolling score engines, structured warning and suspension pipelines).
• Enable the team. Document all workflows clearly, deliver regular AI tooling training for central and local teams, and build with sustainability in mind. Your automations need to work when you're not watching them.

• You have 3–4+ years of experience in operations, BizOps, automation, or analytics where you were hands-on building workflows AND running analysis, ideally in a marketplace, logistics, or tech-forward environment.
• You have deep, hands-on experience with automation platforms such as n8n, Make, or Zapier. You've built and maintained complex, multi-step workflows in production, not just prototypes.
• You have strong working knowledge of AI and LLM tooling, with real examples of operational deployment: classification, extraction, summarisation, or anomaly detection. You understand what these tools are good at and where they break.
• You have strong SQL skills and analytical instincts, are comfortable sizing problems, measuring impact, and generating insights from large datasets. You don't just automate; you think about what the data is telling you.
• You have a builder's mindset. You default to shipping and iterating rather than waiting for perfect specs, and you're energised by turning messy manual processes into clean systems.
• You have strong communication skills — able to explain technical solutions to non-technical stakeholders, write clear documentation, and train others across teams and time zones. Fluent in English.
• You enjoy bringing others along. You can sit with a teammate who's never used an AI tool before and leave them genuinely capable of using one, and you see this as core to the job, not a nice-to-have..

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Senior Program Manager to join the Commerce Operations organization. In this role, you will be responsible for leading the delivery of complex, cross-functional programmes that power Bolt’s internal monetisation platform, working across Billing, Payments, Identity & Risk, and Revenue Assurance in 50+ markets.

Our Commerce platform processes billions of transactions annually and supports six Verticals: Rides, Food Delivery, Grocery, Rentals, Scooters, and Bolt Business. You will operate at the intersection of this platform and external partners, including payment processors, fiscal authorities, regulators, and strategic vendors, ensuring scalable and compliant monetisation capabilities that enable sustainable growth.

Excited to drive complex programmes at scale? Apply now.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Program Manager, you will own end-to-end delivery of high-impact initiatives, aligning stakeholders, managing dependencies, and driving decisions to keep programmes on track. You will work closely with cross-functional teams to ensure clarity, accountability, and consistent execution across initiatives.

In this role, you will contribute to how Commerce operates at scale by introducing structured ways of working and improving delivery standards. You will use data to inform decisions, communicate effectively across technical and leadership audiences, and proactively identify risks and opportunities to ensure successful outcomes.

• Owning end-to-end programme delivery for cross-group Commerce initiatives, covering planning, execution, dependency management, and stakeholder sign-off.
• Acting as the primary point of contact for Commerce programmes, maintaining visibility on progress, risks, and blockers.
• Driving alignment across stakeholders, including Legal, Tax, Regulatory, Finance, Engineering, and business teams.
• Identifying and managing cross-team dependencies, resolving issues, and escalating where required.
• Defining and improving Commerce delivery frameworks, including playbooks, checklists, RACI structures, and risk tracking.
• Identifying Commerce partners and payment solutions, supporting cost optimisation through financial modelling and analysis.

• You have demonstrated experience delivering complex, cross-functional programmes in fast-paced technology or fintech environments.
• You have a track record of managing multi-stakeholder initiatives across teams, time zones, and domains, ensuring consistent delivery.
• You have strong communication skills, enabling clear, structured collaboration and effective alignment across diverse stakeholders.
• You have experience working closely with engineering and product teams, with the ability to navigate technical discussions and connect business and delivery contexts.
• Your strengths include analytical thinking, allowing you to work with financial models, cost structures, and performance metrics to inform decisions.
• You have strong ownership and execution skills, with the ability to manage dependencies, mitigate risks, and ensure delivery continuity.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Senior Data Analyst to play a critical role in metrics & dashboard development for the Stores vertical, as well as deploying testing scenarios to optimize our growth.
The Stores team at Bolt Food drives data-driven decision-making to improve performance and accelerate growth across our Delivery business. We work at the intersection of strategy, commercial execution, and analytics to scale a strong and sustainable grocery offering across our markets.

Join us in shaping the future of online grocery shopping across our markets 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Data Analyst, you will enable data-driven decision-making to support and grow Bolt Food’s Stores business. Reporting to the Head of Strategy & Operations, you will own key performance analyses, build and maintain dashboards, and partner closely with global and local stakeholders to drive measurable business impact.

You will work across pricing, promotions, assortment, partner performance, and customer behaviour, ensuring insights translate into clear actions that improve operational efficiency, value propositions, and long-term growth.

• Design and manage testing frameworks (e.g. A/B tests) providing structured insights and recommendations.
• Define & measure the most impactful KPIs driving the Stores' performance, ensuring data consistency and accuracy.
• Analyse Customer Value Proposition, customer behaviours, and advertising strategies to optimise Bolt Food’s grocery offering.
• Create and update daily, weekly, monthly, and quarterly reports and dashboards. Preparation of templates for global and local teams.
• Support local and global teams with data-related inquiries.
• Analyse data to identify problematic areas in data analysis and suggest improvements.
• Act as an owner of your analytical backlog, prioritising work for maximum business impact.
• Work closely with product and commercial teams to drive initiatives that attract new partners and grow existing ones.

• You have a Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics, or a related analytical field.
• You have 5+ years of experience in an analytical role working with large volumes of data, with experience in consulting, data analysis, business intelligence, or data-driven solutions. Experience in grocery retail is considered a plus.
• You have strong SQL and Excel skills, with experience in Python or R as a strong advantage.
• You are experienced with BI tools and data visualization (such as Tableau, Power BI, or Looker).
• You are experienced in automation, scaling tools, and scripting for data processing and workflow optimisation.
• You have excellent communication and stakeholder management skills, with experience working cross-functionally across teams.
• You are based in Warsaw or Tallinn, or are willing to relocate (we support relocation to Tallinn HQ only).

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.