We are seeking a Marketing Specialist to help expand the Bolt Food brand and services throughout Georgia

Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process

Please note that this is a full-time contract employment opportunity. The monthly gross salary for this role is 2,455 GEL + biannual bonuses based on performance.

Probation Period: 6 Months

Working Model: Hybrid - One remote day per week

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Marketing Specialist, you’ll play a vital role in enhancing Bolt's brand awareness and driving customer engagement. Are you looking for an opportunity to make a significant impact in a fast-growing company? If you're eager to craft and execute advertising campaigns that captivate audiences while helping our business grow, this role could be the perfect fit for you.

• Plan, execute, and optimize advertising campaigns across Meta (Facebook) and Google Ads
• Develop and implement brand awareness initiatives
• Collaborate with external partners, agencies, and influencerstext
• Optimize in-app placements (home screen, categories)
• Plan and execute campaigns for seasonal events and key occasions
• Monitor performance metrics and continuously improve campaign effectiveness
  
  

• You have 1-2 years of experience in marketing field
• You have basic hands-on experience with Meta and Google Ads
• You have strong data-driven mindset and problem-solving approach
• You can switch between hands-on tasks and project coordination
• You are fluent in Georgian and English
• Basic knowledge of Figma is also a plus

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying! To increase your chances of being called for an interview, we recommend using Harvard MCS Resume Template (Bullet Points). This format helps highlight the key skills and experiences we’re looking for!

• Play a direct role in shaping the future of food delivery.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Enjoy free Bolt Food delivery, health insurance, and wellness perks.
• Take part in team events and a dynamic, supportive work culture.
• Stay refreshed with free fruits and drinks in the office.

*Some perks may differ depending on your location.

• Enterprise Deal Strategy & Pipeline Planning: Develop and own a structured enterprise deal pipeline aligned with Bolt's GMV priorities, expansion strategy, and category focus. Translate strategic priorities into concrete deal roadmaps, market sequencing, and partner targeting plans.
• Complex Deal Ownership & Commercial Structuring: Lead end-to-end execution of complex enterprise deals, including multi-market agreements, expansion market entries, exclusivity negotiations, and large roll-outs. Own commercial structuring, deal economics, and contractual alignment in partnership with Finance and Legal.
• Expansion & Market Entry Enablement: Work closely with Expansion and local leadership to design and execute market entry strategies for enterprise partners. Ensure that expansion deals are commercially sound, operationally feasible, and launch-ready before market activation.
• Cross-Functional Deal Leadership: Act as the central deal owner coordinating Product, Tech, Legal, Finance, Operations, Expansion, and Markets to remove blockers, align dependencies, and accelerate time-to-market. Drive clarity on ownership, timelines, and decision points throughout the deal lifecycle.
• Launch Management & Handover: Oversee partner launch and first 12 months performance against agreed deal assumptions. Define success criteria and ensure a clean, structured handover to Account Management teams within the first 12 months of the deal.
• Corporate Deals Structuring. Work together with the leadership team on new confidential business opportunities to enrich the selection of biggest restaurant brands in our countries.

• You have experience in Strategic Partnerships, including experience in a regional or cross-market leadership role.
• You have a proven track record closing complex, high-value, multi-stakeholder deals
• You have experience working with multinational grocery and retail businesses
• You have strong commercial and financial acumen.
• You are able to operate autonomously in a fast-paced, high-growth environment.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

• Finding root causes and continuously improving - monitoring engagement, quality, and utilisation metrics to ensure a great experience for users, couriers, and merchants.
• Support forecasting and capacity planning by translating data insights into clear operational recommendations. Owning the supply cost equation. 
• Own day-to-day relationships with third-party logistics partners, acting as a trusted operational and commercial advisor, increasing their share of coverage and engagement in the Bolt Food platform, and strengthening their investment through stakeholder management.
• Lead commercial and operational negotiations, including performance expectations, incentive structures, and upselling opportunities.
• Collaborate cross-functionally to support strategic initiatives, partner launches, and senior-level decision-making.
• Courier campaign performance ownership – planning, executing, and evaluating courier campaigns (e.g., incentives, activation/reactivation, referrals etc), monitoring ROI and operational impact, and iterating based on performance learnings.

• Experience in an analytical, operations, consulting, or commercial role, ideally in a fast-paced or enterprise environment.
• Strong business acumen and the ability to think strategically about operational and commercial trade-offs.
• You are highly analytical and have a data-driven mindset with advanced Excel skills (required); experience with BI tools, SQL, or data visualisation tools is a strong plus.
• Proven negotiation and stakeholder management skills, with confidence in influencing external partners.
• You're fluent in both English and Bulgarian.
• You thrive in a fast-paced environment.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

Commercial Excellence Manager, Merchant Success

We are looking for a Commercial Excellence Manager to help scale Bolt’s rapidly growing business in Tallinn, Estonia.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Commercial Excellence Manager, your core mandate is to improve revenue per merchant and retention by owning how Account Managers ramp and how portfolio execution is standardised across the organisation. The primary focus of this role is ensuring that every team member actively engages their portfolio, executes campaigns, and delivers measurable revenue impact early.

You will build structured onboarding, portfolio-based ramp models, and execution frameworks that translate account ownership into consistent growth outcomes. You will drive impact on key commercial KPIs such as time to first revenue impact, campaign execution, upsell activity, and portfolio performance across 15+ markets.

In this role, you will partner closely with regional leadership to identify performance gaps in merchant engagement and growth, and implement scalable solutions that improve consistency and execution quality. You will define the systems and standards, while Team Leads remain accountable for performance outcomes.

• Account Management Onboarding: You will own structured onboarding and ramp models with clear milestones. Ensure Account Managers take ownership of their portfolio early, engage merchants consistently, and deliver initial revenue impact.
• Product Enablement & Adoption: You can translate product features into practical merchant use cases and execution frameworks. Enable Account Managers to drive adoption across their portfolio through campaigns and structured workflows.
• Manager Enablement & Calibration: You will help to equip Team Leads with frameworks for portfolio reviews, performance coaching, and account planning. Support calibration and promotion processes to ensure consistent performance standards across teams. 
• Ramp Scorecards & Early Performance Tracking: Build and own portfolio-based ramp scorecards tracking engagement, campaign execution, upsell activity, and early revenue signals. Define benchmark behaviour based on top performers and flag underperformance early.
• Merchant Growth & Commercial Execution: You will have the opportunity to improve revenue per merchant by building frameworks and training around upselling, campaign execution, and account prioritisation. Ensure consistent execution across portfolios.
• Playbooks and execution standards: You will own development and adoption of account management playbooks (ads, lifecycle, promotions), while ensuring high usage and consistent execution across markets.

• You have experience in Account Management, Commercial Operations, or Enablement roles within a commercial environment.
• You have Strong understanding of merchant growth, retention, and upselling dynamics.
• You have Solid understanding of commercial metrics, processes, and tooling (CRM, reporting, performance tracking).
• You are able to translate commercial challenges into practical, scalable frameworks and execution standards.
• You are open to business travel as required by the team.
• You are ready to relocate to our Tallinn HQ.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We’re looking for a motivated and results-driven Junior Sales Specialist to help grow Bolt Food’s restaurant partner network and strengthen our presence in the local market.

Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process.

Please note that this is a full-time contract employment opportunity. The monthly gross salary for this role is 1,945 GEL, plus performance-based bonuses

Probation Period: 6 Months

Working Model : Hybrid (on-site with one remote day per week)

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

As a Junior Sales Specialist, your main responsibility will be to identify, approach, and sign new restaurant partners for Bolt Food. You’ll build strong relationships from the start, clearly communicating the value of our platform and ensuring a smooth onboarding experience. You’ll work closely with internal teams to ensure partner needs are addressed effectively. Let’s build the future of food delivery together!

• Take full ownership of the sales funnel, including lead processing, cold calling, scheduling meetings, and closing deals.
• Identify and evaluate ideal restaurants for partnership with Bolt Food
• Consistently achieve growth targets and sales goals
• Act as the main point of contact for new restaurants during onboarding
• Support partners through a smooth onboarding process and help them start successfully on the platform
• Collaborate with internal teams like Operations, Marketing, and Customer Support to support partner success

• You build and maintain long-term professional relationships
• You communicate effectively and listen actively.
• You proactively solve problems and overcome challenges
• You stay committed to tasks until they’re fully completed
• You have excellent written and verbal communication skills in both Georgian and English

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
To increase your chances of being called for an interview, we recommend using the Harvard College Bullet Point Resume Template. 

• Make a direct impact in shaping the future of food delivery
• Work in fast-moving autonomous teams with some of the smartest people in the world
• Accelerate your professional growth with unique career opportunities
• Enjoy free Bolt Food delivery, health insurance, and wellness perks
• Take part in team events and a dynamic, supportive work culture
• Stay refreshed with free fruits and drinks in the office

*Some perks may differ depending on your location and role.

We are looking to hire a Global Brand Partnerships Associate to join our Bolt Food Brand Partnerships team.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

The Global Brand Partnerships Associate will help scale Bolt Food’s branded and paid media solutions, enabling FMCG and non-endemic partners to reach our customers through creative, high-impact campaigns.

In this role, you’ll identify, develop, and manage strategic partnerships that support business growth and elevate Bolt Food’s brand presence. You’ll work closely with cross-functional teams to design and execute campaigns, manage partner relationships, and optimize performance through data-driven insights.

This position is ideal for someone who combines commercial acumen with creative thinking, enjoys building lasting relationships, and thrives in a fast-paced, collaborative environment.

• Identify and develop strategic partnership opportunities based on market trends and partner objectives.
• Manage relationships with key partners, serving as the main point of contact to ensure satisfaction and long-term collaboration.
• Lead negotiations and coordinate agreements with internal stakeholders, including Legal and Finance.
• Plan and launch brand campaigns across in-app and out-of-app channels (banners, post-order screens, checkout screens, push notifications).
• Coordinate creative concept and asset production — from visual mockups to final execution.
• Define KPIs, monitor partnership performance, and share insights to optimise results and maximise impact.

• You have 2+ years of experience in brand partnerships, business development, sales, or performance marketing, and a proven track record in identifying, negotiating, and managing partnerships.
• You’re a confident communicator with strong interpersonal and relationship-building skills.
• You make data-driven decisions and are comfortable using metrics to assess impact.
• You have a strong visual sensibility and experience briefing or creating digital ad creatives (Figma or similar).
• You understand technical requirements for in-app placements and campaign delivery.
• You’re highly collaborative and comfortable working with cross-functional teams in a fast-paced environment.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are seeking a Sales Specialist to join our team at Bolt Food Estonia. This is an exciting opportunity for someone who is eager to develop their sales career in a fast-paced, high-growth environment. The ideal candidate thrives in a target-driven setting, leveraging the CRM to be highly organised, and has consistency with high sales activities to drive a high volume of outbound activations.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

The Sales Specialist is a pivotal role within our sales department, instrumental in acquiring large volume of restaurants & stores for the Bolt Food platform. The role focuses on outbound outreach to small and medium-sized businesses (SMBs) that are a good fit for the platform. The day-to-day activities involve lead qualification, outbound sales calls, face-to-face meetings, and occasional travel to other cities in Estonia. You’ll drive our sales growth, reach out to potential partners, pitch, negotiate, and close deals.

• Responsible for the whole sales funnel, including leads processing, prospecting, cold calling, planning meetings and closing.
• Lead Management: Qualify, deduplicate, and score new leads based on specific criteria to streamline the sales process.
• Collaboration: Work closely together with teams like Operations, Account Management, Marketing, and peers across the Baltics.
• Phone & F2F Sales: Oversee the complete sales cycle of outbound leads, and perform targeted outreach to SMB prospects by initiating contact, delivering compelling sales pitches, closing, and activating.
• Onboarding: Ensure a smooth onboarding process for new clients and follow-up with activation calls to get new restaurants live.
• Administrative work: Efficiently gather all necessary information and documents from partners, ensuring a high quality transition to active operations.
• CRM maintenance (Salesforce): Record, update and check all daily activities performed in the CRM to keep all relevant data up to date.

• Minimum 2 years of experience in sales, account management, or business development. Additional experience in the HORECA industry will be considered as a plus.
• Fluency in Estonian & English language, both in verbal and written forms is essential. Additional proficiency in Russian will be a plus.
• Understands and applies core sales principles, including: handling objections effectively, selling value over price, research, exploration, and closing.
• Demonstrates a clear system for managing daily work, priorities, and pipeline. 
• Maintains order, discipline, and clarity in execution.
• Actively seeks feedback and applies it. Shows a strong willingness to learn, improve, and adapt quickly.
• Gains energy from engaging with people daily. Comfortable initiating conversations and building relationships at scale. Strong communication skills and a natural ability to connect with others are a must.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We are looking for a Sales Specialist to join the Bolt Food team in Bulgaria, Sofia. You will be responsible for bringing the most important restaurant partners in the city and transitioning them to an Account Manager while securing the perfect onboarding experience.

It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

The Sales Specialist is a pivotal role within our sales department, instrumental in acquiring large volume of restaurants & stores for the Bolt Food platform. The role focuses on outbound outreach to small and medium-sized businesses (SMBs) that are a good fit for the platform. The day-to-day activities involve lead qualification, outbound sales calls, face-to-face meetings, and occasional travel to other cities in Bulgaria. You’ll drive our sales growth, reach out to potential partners, pitch, negotiate, and close deals.

• Responsible for the whole sales funnel, including leads processing, prospecting, cold calling, planning meetings and closing.
• Achieve growth and hit sales targets.
• Record all daily activities performed in the CRM to generate history.
• Be the first contact of new partners, supporting them in the onboarding experience and all operational and administrative issues that it entails.
• Collaborate with the Operations team to smoothly activate all restaurants.
• Collaborate with the Account management team to help restaurants to grow on our platform.
• Solve daily commercial or operational issues.

• Minimum 1+ years of experience in sales or business development.
• Fluency in Bulgarian & English language, both in verbal and written forms is essential.
• You are motivated and energetic.
• You are an analytical thinker who loves to solve problems.
• Be an owner and proactively find solutions to problems.
• Be passionate about new technologies and food tech.
• You are organised. You deliver stuff on time & handle stress well.
• You are social. You can easily network with people of all backgrounds.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We're looking for an Associate Manager, Marketplace Operations, to own Courier Delivery Time (CDT) end-to-end across Bolt Food's 16+ markets in Europe and Africa.

This role sits at the intersection of deep data analysis and cross-functional execution. You'll run the analysis yourself in SQL, identify what's driving performance, and work with local, central, and product teams to implement the changes that move the metric.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You'll be embedded in the Marketplace Operations function within our Central Operations team, which builds the operational foundations for Bolt Food to scale globally.

The right person for this role is a highly analytical executor, someone who digs into data themselves, identifies exactly what's driving performance, and then drives the operational changes that move the metric.

• Own CDT end-to-end across all markets. Build a deep understanding of its components — dispatch logic, courier supply, venue wait time, and delivery distance — and maintain a structured view of the biggest improvement opportunities at any given time.
• Run the analysis yourself. Deep-dive into CDT components by city, time of day, venue type, and courier segment using SQL. Translate findings into clear, prioritised actions — not just observations.
• Build and own core dashboards and reports that drive decision-making for central and local teams, including the primary CDT performance dashboard used across the organisation.
• Drive cross-functional execution. Work with local ops teams on delivery area changes, with Product on dispatch logic and ETA improvements, and with Pricing on cost-efficiency levers. Get things done across multiple stakeholders and time zones.
• Optimise delivery areas and radius strategy across 250+ cities to reduce average delivery distance, cut cost per order, and remove underperforming fringe zones — small distance improvements compound significantly at millions of monthly orders.
• Improve courier acceptance rate through non-monetary levers — smarter order matching, cash payment configuration, and vehicle type eligibility — each with a direct positive effect on CDT, cancellation rate, and courier satisfaction.

• You have 4+ years of relevant experience with a clear trajectory from analytical roles into business operations or marketplace management, including 2+ years working extensively with large data volumes.
• You have advanced SQL skills — you write complex queries confidently, work with large datasets daily, and navigate data infrastructure independently. This is non-negotiable.
• You have experience translating analysis into operational change — going beyond dashboards to implement changes cross-functionally, measure results, and take ownership of outcomes.
• You have experience with data visualisation tools (Looker, Tableau, or similar) and a solid grasp of statistics, including A/B test design and interpretation.
• You have strong stakeholder management skills, capable of aligning diverse teams, influencing without authority, and communicating clearly across seniority levels in English.
• You are based in Tallinn or willing to relocate (relocation support to Tallinn HQ is available), and comfortable working in a hybrid setup.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Senior Global Operations Manager 

We are looking for a Senior Manager to take full strategic ownership of the Mid Market (or Enterprise) segment across Bolt Food markets. This is a global commercial leadership role within the Merchant organisation.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Global Operations Manager, you will be responsible for defining segment strategy, setting the performance ambition, establishing commercial guardrails, and driving structural improvements that scale across regions.

The role defines what good looks like for our more valuable merchants and ensures regional Account Management teams execute against a coherent, data-driven, and commercially sound framework. This is a high-impact position, being responsible for approx EUR 400M in annual GMV. The decisions made in this role shape revenue growth, commission levels, churn trajectory, investment allocation, and long-term profitability of the segment across Europe and Africa.

• Own the end to end commercial strategy and performance of the Mid Market (or Enterprise) segment; you are setting the ambition, defining guardrails, and driving structural YoY revenue and margin improvement.
• Define the global performance framework for the segment, including key KPIs, portfolio quality and investment thresholds, and ensure consistent execution across regions.
• Translate strategy into scalable commercial playbooks covering acquisition, retention, renegotiation, upsell, and portfolio management, embedding these into systems and workflows.
• Act as the central strategic counterpart to Commercial Teams, Product, Ads and Finance, aligning priorities, resolving trade offs, and ensuring initiatives drive measurable impact.
• Identify and unlock structural growth and efficiency opportunities, improving pricing architecture, investment discipline, merchant experience, and overall contribution margin.
• Lead structured performance governance for the segment, including quarterly business reviews, market level performance deep dives, and clear action plans for underperformance.

• You are experienced in Account Management, Sales Ops, or Customer Success, ideally within a fast-paced global or regional environment.
• You have a track record of defining commercial strategies and setting ambitious targets; you use insights to steer business-critical decisions, optimize performance metrics, and drive growth.
• You possess a deep understanding of revenue operations, including the commercial metrics and the technical tooling required to scale operational efficiency to the next level.
• You are a master communicator with a natural ability to bridge the gap between global strategy and local execution, aligning diverse stakeholders towards a joint vision.
• You are highly organized and capable of managing multiple high-stakes priorities in a fast-moving, evolving business landscape.You have a proven ability to manage multiple high-stakes priorities without losing sight of the details.
• You have a strong sense of ownership with a hands-on approach to solving business problems and a willingness to be based in and or relocate to Tallinn, Estonia.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for an experienced Key Account Manager (Enterprise) to join the Bolt Food Team in Riga, Latvia.

The salary range for this role is between €3,330 - €4,170 gross monthly fixed + commission bonus structure + equity.

With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

Everyone's welcome at Bolt, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.

We’re on a mission to make cities for people, not cars, and we need you to make it happen!

As Key Account Manager, you will build and sustain robust relationships with our most crucial merchants, ensuring exceptional operational performance and growth.

• Manage and expand relationships with existing key accounts, proactively identifying new business opportunities while ensuring key accounts meet strong operational KPIs. Own the partner’s P&L and be responsible for its profitability and growth.
• Ensure all campaign processes are in place and proactively work to improve overall monthly performance.
• Develop account plans to increase volumes and improve key accounts profitability.
• Renegotiate contract terms, including commission rates and campaign plans, with key accounts regularly.
• Work with various departments (Operations, Sales, Customer Service, Marketing) to drive key accounts growth.
• Negotiate and implement activities through marketing with the partners ( banners, communications, etc.)

• Minimum 3 years in account management, business consultancy, business development or similar roles.
• You're proficient in English and Latvian.
• Ability to interpret and present data to generate insights and support decision-making.
• Proven track record of achieving critical metrics and revenue targets.
• Be an owner and proactively find solutions to business problems.
• Experience in a highly competitive and fast-paced environment is a strong plus.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

GENERAL

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

The Bolt Food team is looking for a Regional Sales Manager, to join us at our office in Tallinn.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Regional Sales Manager, you will lead up to 8 local sales teams across multiple countries to acquire the best restaurants for Bolt Food users!

• Lead International Sales Teams: Manage and coach multiple country-based sales teams to achieve national goals and drive high performance.
• Strategic Planning & Execution: Own the go-to-market strategy, including team structure, lead allocation, pipeline planning, and setting ambitious KPIs. 
• Revenue & Business Growth: Focus on acquiring high-value restaurant partners that deliver strong ROI and support Bolt’s growth. 
• Build & Scale the Team: Recruit and develop a high-performing, cross-country sales organization in collaboration with the recruitment team. 
• Drive Innovation & Problem Solving: Identify growth blockers and implement solutions; lead entrepreneurial projects to test and scale new ideas. 
• Senior Leadership & Industry Insight: Lead key deal negotiations, provide sales forecasts to leadership, coach managers, and monitor market trends and competitor activity.

• You have at least 2 years of direct sales experience with a strong track record of exceeding targets as an individual contributor.
• You bring 3+ years of experience leading sales teams, including managing performance, coaching, conflict resolution, and incentive design.
• You are highly analytical, using data-driven insights for planning, budgeting, and resource allocation.
• You’re proficient in Salesforce and comfortable using it to manage pipelines and track performance.
• You’re an experienced leader with strong presentation and public speaking skills./point>
• You thrive in a fast-paced environment, quickly adapting to challenges with solution-oriented strategies.
• You have experience in budgeting, forecasting, and P&L ownership.
• You are fluent in English and open to frequent travel across multiple markets to support and connect with local teams.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

Bolt Food is looking for a passionate Account Manager to drive our business, developing, managing and growing our partner restaurants in Czech Republic.

As an Account Manager you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for them and the platform.
In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects through collaboration with the Account Management team in managing business priorities.

• Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue.
• Analyze key performance metrics to gain insights and improve customer performance.
• Forecast growth and evaluate the achievement of our business goals.
• Execute and refine our operational strategy, solve daily commercial and operational issues.
• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants.
• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans.
• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations).

• 2+ years of experience, preferably in Account Management, Consulting, Business Development, or similar roles.
• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making.
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets.
• Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills.
• Ownership: ability proactively find solutions to business problems.
• Passion: drive to work with new technologies or with food tech.
• Excellent communicator: ability to effectively communicate with many stakeholders involved.
• Outstanding project manager: capable managing multiple projects, resources, priorities and time.
• Minimum language requirements: Czech/Slovak and English speaker.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

We are looking for an experienced Key Account Manager to join the Bolt Food Team in Bucharest, Romania

With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

Everyone's welcome at Bolt, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.

We’re on a mission to make cities for people, not cars, and we need you to make it happen!

As Key Account Manager, you will build and sustain robust relationships with our most crucial merchants, ensuring exceptional operational performance and growth.

• Manage and expand relationships with existing key accounts, proactively identifying new business opportunities while ensuring key accounts meet strong operational KPIs. Own the partner’s P&L and be responsible for its profitability and growth.
• Ensure all campaign processes are in place and proactively work to improve overall monthly performance.
• Develop account plans to increase volumes and improve key accounts profitability.
• Renegotiate contract terms, including commission rates and campaign plans, with key accounts regularly.
• Work with various departments (Operations, Sales, Customer Service, Marketing) to drive key accounts growth.
• Negotiate and implement activities through marketing with the partners ( banners, communications, etc.)

• Minimum 3 years in account management, business consultancy, business development, or similar roles with a focus on the restaurant industry.
• You're proficient in English and Romanian.
• Ability to interpret and present data to generate insights and support decision-making.
• Proven track record of achieving critical metrics and revenue targets.
• Be an owner and proactively find solutions to business problems.
• Experience in a highly competitive and fast-paced environment is a strong plus.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

GENERAL

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We are looking for a Global Merchant Operations Manager to join Bolt Food’s Merchant Operations team. This role is focused on driving performance improvements across markets in Europe and Africa by working collaboratively with both local and HQ teams to meet delivery objectives.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

The Merchant Team brings together Sales, Merchant Success, Commercial Enablement, Enterprise Partnerships, and Merchant Operations.

As Global Merchant Operations Manager, you will play a key role in shaping Bolt Food’s Merchant Operations function in a fast-paced, dynamic environment. We are looking for someone proactive, data-driven, and highly structured in their approach to problem-solving. Strong attention to detail, excellent prioritization skills, and the ability to manage multiple projects and stakeholders effectively are essential for success in this role.

• Stakeholder Management: Collaborate with HQ teams (Sales, Account Management, Operations, Product, Marketing, Compliance, Procurement) and local Merchant Operations teams to resolve complex operational challenges.
• Vendor Management: Managing and directing a large external workforce of +50 contractors across 15 countries and languages.
• Scaling and Workflow Improvement: Review current processes and SOPs, design scalable workflows, and streamline team efficiency. Centralize, automate, and standardize lower-value tasks to enable local teams to focus on high-impact activities.
• App Curation & Photography: Research and deploy best-in-class solutions to enhance in-app content and photography quality, driving higher user conversion rates.
• Ownership of Merchant Metrics: Take responsibility for improving key operational metrics like photo coverage, image quality, menu-to-checkout conversion, onboarding and activation speed, and team efficiency. Deploy solutions globally to boost performance.
• Performance Management: Monitor and optimize key performance metrics (efficiency, productivity, timing) for Merchant Operations teams worldwide to ensure scalability and effectiveness.

• You have a Bachelor’s or Master’s degree in Business Administration, Logistics, Operations, or a related field.
• You have experience in Operations, Marketplaces, High-Growth Startups, or similar fields.
• You have strong analytical skills, with a proven ability to use data to make informed decisions.
• You have excellent organizational and project management capabilities, with the ability to handle multiple priorities and projects effectively.
• You have strong communication and writing skills in English.
• You are willing to travel across Europe and Africa and relocate to Estonia.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We are looking for a passionate Account Management Team Lead to lead the local team and drive our business, developing, managing and growing our partner restaurants in Slovakia.

It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform.

Please note that this is a full-time permanent employment opportunity. The yearly gross salary for this role starts from 42000 EUR and will depend on your skills, knowledge, and experience.

Let’s build the future of food delivery together!

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

You’ll have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform. In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects or being the Country Manager’s right hand in managing our business priorities.

• Lead, motivate and coach the Account Management Team to achieve their goals.

• Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue.

• Analyze key performance metrics to gain insights and improve customer performance.

• Forecast growth and evaluate the achievement of our business goals.

• Execute and refine our operational strategy, solve daily commercial and operational issues.

• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants.

• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans.

• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations).

• 5+ years of experience, preferably in Account Management, Consulting, Business Development, or similar roles.

• Excellent communication & written skills in English and Slovak.

• People manager: experience leading a team to achieve individual and shared goals in a client facing role.

• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making.

• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets.

• Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills.

• Ownership: ability proactively find solutions to business problems.

• Passion: drive to work with new technologies or with food tech

• Excellent communicator: ability to effectively communicate with many stakeholders involved.

• Outstanding project manager: capable managing multiple projects, resources, priorities and time.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of food delivery.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

We are seeking a Sales Specialist to join our team at Bolt Food Latvia. This is an exciting opportunity for someone who is eager to develop their sales career in a fast-paced, high-growth environment. The ideal candidate thrives in a target-driven setting, leveraging the CRM to be highly organised, and has consistency with high sales activities to drive a high volume of outbound activations

The fixed salary range for this role is between €22,000 - €28,000 and is based on performance during the interview process. There is also a monthly bonus structure on top + equity. 

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

The Sales Specialist is a pivotal role within our sales department, instrumental in acquiring large volume of restaurants & stores for the Bolt Food platform. The role focuses on outbound outreach to small and medium-sized businesses (SMBs) that are a good fit for the platform. The day-to-day activities involve lead qualification, outbound sales calls, face-to-face meetings, and occasional travel to other cities in Latvia. You’ll drive our sales growth, reach out to potential partners, pitch, negotiate, and close deals.

• Lead Management: Qualify and score new leads based on specific criteria to streamline the sales process.
• Collaboration: Work closely together with teams like Operations, Account Management, Marketing, and peers across the Baltics.
• Phone & F2F Sales: Oversee the complete sales cycle of outbound leads, and perform targeted outreach to SMB prospects by initiating contact, delivering compelling sales pitches, closing, and activating.
• Onboarding: Ensure a smooth onboarding process for new clients and follow-up with activation calls to get new restaurants live.
• Administrative work: Efficiently gather all necessary information and documents from partners, ensuring a high quality transition to active operations.
• CRM maintenance (Salesforce): Record, update and check all daily activities performed in the CRM to keep all relevant data up to date.

• Minimum 2 years of experience in sales, account management, or business development. Additional experience in the HORECA industry will be considered as a plus.
• Fluency in Latvian & English language, both in verbal and written forms is essential. Additional proficiency in Russian will be a plus.
• Understands and applies core sales principles, including: handling objections effectively, selling value over price, research, exploration, and closing.
• Demonstrates a clear system for managing daily work, priorities, and pipeline. Maintains order, discipline, and clarity in execution.
• Actively seeks feedback and applies it. Shows a strong willingness to learn, improve, and adapt quickly.
• Gains energy from engaging with people daily. Comfortable initiating conversations and building relationships at scale. Strong communication skills and a natural ability to connect with others are a must.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.

• Impact millions of customers and partners in 600+ cities across 50+ countries.

• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

• Enterprise Deal Strategy & Pipeline Planning: Develop and own a structured enterprise deal pipeline aligned with Bolt's GMV priorities, expansion strategy, and category focus. Translate strategic priorities into concrete deal roadmaps, market sequencing, and partner targeting plans.
• Complex Deal Ownership & Commercial Structuring: Lead end-to-end execution of complex enterprise deals, including multi-market agreements, expansion market entries, exclusivity negotiations, and large roll-outs. Own commercial structuring, deal economics, and contractual alignment in partnership with Finance and Legal.
• Expansion & Market Entry Enablement: Work closely with Expansion and local leadership to design and execute market entry strategies for enterprise partners. Ensure that expansion deals are commercially sound, operationally feasible, and launch-ready before market activation.
• Cross-Functional Deal Leadership: Act as the central deal owner coordinating Product, Tech, Legal, Finance, Operations, Expansion, and Markets to remove blockers, align dependencies, and accelerate time-to-market. Drive clarity on ownership, timelines, and decision points throughout the deal lifecycle.
• Launch Management & Handover: Oversee partner launch and first 12 months performance against agreed deal assumptions. Define success criteria and ensure a clean, structured handover to Account Management teams within the first 12 months of the deal.
• Corporate Deals Structuring. Work together with the leadership team on new confidential business opportunities to enrich the selection of biggest restaurant brands in our countries.

• You have experience in Strategic Partnerships, including experience in a regional or cross-market leadership role.
• You have a proven track record closing complex, high-value, multi-stakeholder deals
• You have experience working with multinational grocery and retail businesses
• You have strong commercial and financial acumen.
• You are able to operate autonomously in a fast-paced, high-growth environment.

 
We are looking for a Global Head of Merchant Strategy & Planning to join our global Merchant team as a key member of Bolt Food’s Commercial HQ. This role is a key pillar of the Merchant leadership team, working in close partnership with the Director Merchant to translate strategy into clear plans, measurable targets, and consistent execution across the organisation. The Merchant team collaborates closely with a wide range of HQ stakeholders and local teams to drive merchant growth, activation, retention, and profitability across our markets. 

 
 
  With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

  We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

  Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 

The Global Merchant Strategy & Planning function creates clarity on priorities, drives planning and forecasting, and ensures disciplined execution across Merchant functions, including Sales, Account Management, Merchant Operations, Enterprise, and Commercial Enablement. In this role, you will own the Merchant domain planning and performance cadence, turn strategy into actionable plans, track progress against goals, and identify risks and trade-offs early.

You will align senior stakeholders around priorities, investment decisions, and performance expectations, helping bring focus and accountability across a complex, cross-functional organisation. We are looking for a strategic and analytical leader who is comfortable operating at a senior level, thrives in ambiguity, and can drive alignment and execution across multiple teams. This role is based in Tallinn, Estonia, where our HQ is located.

 

• Own the Merchant domain planning and performance cadence, including quarterly target setting, forecasting, and progress tracking.
• Translate Merchant strategy into clear execution plans, priorities, and measurable outcomes across Merchant functions.
• Oversee performance across the Merchant funnel, including acquisition, activation, retention, efficiency, CAC, and LTV.
• Hold functional leaders accountable for delivery against goals, timelines, and initiatives, surfacing risks and corrective actions early.
• Lead large-scale, high-impact initiatives related to merchant growth, activation, retention, and profitability.
• Act as a strategic thought partner to the Director Merchant on priorities, trade-offs, investment decisions, and planning frameworks.

• You have proven experience in strategy, planning, analytics, finance, consulting, or a similar role in a fast-paced, international environment.
• You have strong experience translating strategy into execution across complex, cross-functional organisations.
• You have high analytical capability, including forecasting, performance analysis, and business modelling.
• You have proven ability to work with senior stakeholders and influence decisions through structured thinking and data.
• You have strong commercial judgement, with the ability to balance short-term delivery with long-term strategy.
• You have excellent written and verbal English communication skills, with the ability to create clarity and accountability in ambiguous environments.

 
 
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
 

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

 *Some perks may differ depending on your location and role.

   
        We’re looking for a Global Head of Enterprise, Sales & Account Management who will own our global enterprise strategy for national and international chains, lead our most strategic merchant partnerships across 17 countries, and grow a significant portfolio of key accounts to maximise long-term commercial value for Bolt Food & Delivery. You’ll join the Bolt Delivery Global Commercial team and act as the senior commercial partner for our largest brands, including global groups and national chains, to drive sustainable growth and profitability.

        Are you ready to build category-defining partnerships and shape the future of Bolt Food & Delivery at a global scale? Join us!

   
   
    With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

    We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

    Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
   

   
   
As Global Head of Enterprise, (Sales & Account Management), you will lead Bolt Food & Delivery’s most strategic merchant relationships globally. This includes full ownership of national and international chains across 17 countries, managing partnerships at global, group and country level, and ensuring we maximise long-term commercial value while increasing partner sales.

You will define the enterprise strategy, lead high-impact commercial negotiations, and shape joint business plans with our top partners. You’ll work closely with Product, Merchant Operations, Marketing, Finance, Legal and local market teams to unlock scalable solutions, improve partner performance and ensure profitable, durable partnerships.

This role is ideal for a commercially sharp, structured leader who can operate at both strategic and hands-on levels, navigate complexity across multiple markets, and build strong senior relationships internally and externally. You will play a key role in developing a high-performance Enterprise function and setting the bar for how we work with our largest partners worldwide.
   

   
   

• Own the global Enterprise strategy across national and international chains, ensuring it is aligned with Bolt Food’s commercial and growth priorities.
• Manage and grow a large enterprise book of business, including direct ownership of key strategic accounts and oversight of individual contributor portfolios (c. €XXXm in annual GMV).
• Lead complex commercial negotiations covering commission, commercial margin, marketing investment, exclusivity and expansion agreements, securing win–win outcomes.
• Drive expansion of enterprise partners across existing and new markets, managing a large multi-country pipeline and ensuring strong commercial governance, performance tracking and visibility on revenue, margin and partner health.
• Build and execute Joint Business Plans with top partners to drive growth, retention, profitability and strategic differentiation for both Bolt and our merchants.
• Act as the senior commercial point of contact for Bolt Food’s most important brands, providing clear direction, prioritisation and structure to enterprise workstreams across 17 countries while partnering closely with Product, Merchant Operations, Marketing, Finance and Legal to deliver scalable enterprise solutions.
     
  

   
   

• You have strong experience in enterprise sales, strategic partnerships or commercial leadership roles, ideally in marketplace, SaaS or consumer tech environments.
• You have a proven track record of managing large enterprise accounts and complex multi-country commercial negotiations, with clear ownership of revenue, margin and long-term partner value.
• You have experience operating across multiple markets and working with senior stakeholders and C-level counterparts, with excellent communication and negotiation skills in English.
• You are a highly structured, commercially sharp leader who can prioritise effectively, navigate ambiguity and operate at both strategic and hands-on levels.
• You have strong stakeholder management skills, with the ability to influence and collaborate across Product, Operations, Marketing, Finance and Legal teams.
• You are willing to travel across markets as required and to relocate to Tallinn, Estonia, where our HQ is located.

   
    Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
   

   
   

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
     
      *Some perks may differ depending on your location and role.
  

Bolt Food is looking for a passionate Account Manager to drive our business, developing, managing and growing our partner restaurants in Portugal.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for them and the platform.

In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects through collaboration with the Account Management team in managing business priorities.

• Manage, organise and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue
• Analyse key performance metrics to gain insights and improve customer performance
• Forecast growth and evaluate the achievement of our business goals
• Execute and refine our operational strategy, solve daily commercial and operational issues
• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans

• 2+ years of experience, preferably in Account Management, Consulting, Business Development, or similar roles
• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
• Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills
• Excellent communicator: ability to effectively communicate with many stakeholders involved
• Minimum language requirements: Portuguese and English speaker

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

GENERAL

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

.

We’re looking for an experienced Business Development Manager to join the Bolt Food team in Prague, the Sales Manager will focus on acquiring top brands and restaurant chains nationally. This is a critical senior level position within our sales team fit for a seasoned sales leader, someone who not only excels in strategic negotiations but also possesses a profound understanding of the industry dynamics and the acumen to navigate complex business landscapes.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

As a Business Development Manager, your role will build strong relationships with multiple stakeholders and contacts within these organisations and utilise solution selling to build internal consensus. Your ability to develop and maintain strong relationships with key decision-makers and influencers in these significant accounts is vital. The timing of the sales process will be as important as the intelligence gathering of your sales endeavours.

Beyond direct sales responsibilities, you will play a crucial role in shaping our sales strategies and processes. Your experience in B2B cold sales and a track record of successful negotiations with top-level accounts positions you as an invaluable asset in guiding our sales team. An essential aspect of your role includes supporting the Team Lead in fostering a culture of excellence within the sales team. You will be instrumental in mentoring and guiding team members, sharing your expertise, and helping to onboard new members.

• Outbound Field Sales: Oversee a complex sales process and cycle for outbound leads, including researching, initiating contact, visiting restaurants and signing large groups and chains.
• Solution Selling: Utilise sophisticated selling techniques such as Challenger, SPIN, SNAP. Identify and discover needs not being met with existing platforms and opportunities for partnership.
• Relationship Building: Build strong relationships with multiple stakeholders within large national chains, gather competitor intel and influence decision-making.
• Planning: Prepare and execute business development plans for each individual lead. These plans should have a schedule and a roadmap for outreach and meetings.
• Proposals: Develop compelling proposals and present them to C-Suite.
• Negotiation: Negotiate sophisticated deal terms for high revenue deals.
  
  

• Minimum 5 years of consistently achieving sales targets at a sophisticated level. 
• Experience in negotiation with decision makers of top-level enterprise accounts. 
• Successful full cycle execution of high value deals. 
• Sales experience in food delivery, marketplace, or other e-commerce companies. 
• Ability to quickly build relationships with target prospects and maintain them. 
• Fluency in the local operational language and English, both verbal and written. 
• Exceptional communication and negotiation abilities. 
• Engaging personality and ability to influence. 
  
  

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.

• Impact millions of customers and partners in 600+ cities across 50+ countries.

• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We are looking for a dynamic and proactive Expansion Analyst to play a key role in scaling our business into new cities and markets. In this role, you will be responsible for developing data-driven insights, supporting local teams, and ensuring that our expansion strategy is executed effectively. 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

In this role, you will be responsible for developing data-driven insights, supporting local teams, and ensuring that our expansion strategy is executed effectively. You will develop crucial metrics for evaluating successful launches, devise methodologies, and bring these strategies to life in the markets that need them the most. You'll be hands-on, providing operational insights to local teams and translating strategic plans into concrete actions. 

Your involvement won't cease at launch – you will accompany markets to liquidity, spearhead initiatives to drive Customer Value proposition, and maintain an ongoing vigilance of a diverse range of operational and marketplace metrics. In essence, you will be our vital link, bridging data-driven strategy with boots-on-the-ground implementation, ensuring our expansion efforts are thoughtfully planned and effectively executed.

• Market Expansion: Support country teams in launching and stabilizing new cities, ensuring smooth operations post-launch.
• Playbook & Best Practices: Develop and maintain expansion playbooks while aligning HQ and local teams on proven market entry strategies.
• Data & Insights: Build dashboards and reports to track expansion performance, monitor key metrics, and refine strategies based on data.
• Liquidity & Growth: Guide new markets to a stable supply-demand balance, driving customer value and long-term sustainability.
• Strategic & Financial Advisory: Analyze market performance, provide insights for local teams, and allocate investments efficiently across regions.
• Project & Stakeholder Management: Lead initiatives to optimize new city performance while preparing reports and updates for leadership.

• You have 2+ years of experience in operations or strategy (consulting, startups, VC, or investment management), ideally in a marketplace.
• You have strong analytical skills and experience with Excel/Google Sheets for financial modeling and data analysis.
• You are familiar with AI-driven productivity tools and have a demonstrated willingness to stay at the forefront of emerging technology.
• You take ownership and initiative, driving results while proactively suggesting improvements.
• You can break down complex problems and turn them into clear, actionable solutions.
• You quickly learn and understand business operations, from logistics to financials and expansion strategies.
• You are a strong communicator and collaborator, aligning teams across HQ and local markets, with fluency in English.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Bolt Food is looking for an Account Manager to be the driving force behind the success of our restaurant partners for the new Bolt Food service. You will be their dedicated point of contact, helping them maximize their business volume and revenue on the new platform.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

Everyone's welcome at Bolt, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.

We’re on a mission to make cities for people, not cars, and we need you to make it happen!

As Account Manager, you will build and sustain robust relationships with our most crucial merchants, ensuring exceptional operational performance and growth.

• Account Management: Manage and expand relationships with existing accounts, proactively identifying new business opportunities while ensuring accounts meet strong operational KPIs. Own the partner’s P&L and be responsible for its profitability and growth.
• Campaign Performance: Ensure all campaign processes are in place and proactively work to improve overall monthly performance.
• Account Planning: Develop account plans to increase volumes and improve accounts profitability.
• Reporting: Prepare and present monthly reports to accounts, providing consultancy about what can be improved and implemented for further growth.
• Contract Negotiation: Renegotiate contract terms, including commission rates and campaign plans with accounts regularly.
• Marketing Activities: Negotiate and implement activities through marketing with the partners ( banners, communications, etc.)

• Minimum 2 years in account management, business consultancy, business development, or similar roles with a focus on the restaurant industry.
• Ability to interpret and present data to generate insights and support decision-making.
• Proven track record of achieving critical metrics and revenue targets.
• Strong capability in leading & prioritizing tasks and projects, managing resources, and time efficiently. Highly organized and open to working in a dynamic environment and adapt easily to change
• Be an owner and proactively find solutions to business problems.
• Excellent communication & written skills in English, Estonian & Russian.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

GENERAL

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 52 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Bolt Food is seeking a Strategy & Operations Manager to lead and drive operational improvements across Lithuania. In this role, you will partner closely with the General Manager to enhance operational efficiency, provide strategic insights through advanced data analysis, develop and maintain robust financial models, and support high-impact decision-making. You will also oversee key projects from conception to execution, ensuring alignment with business objectives and measurable outcomes

With over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

Bolt Food is seeking a Strategy & Operations Manager to drive operational excellence and strategic initiatives in Lithuania.

In this role, you will partner closely with Operations Specialists, Operations Managers, the General Manager, and HQ teams to analyze and optimize business performance, develop and maintain financial models, and provide actionable insights to support key operational and strategic decisions. You will play a central role in identifying opportunities for growth, improving processes, and tracking metrics that drive measurable impact across the business.

This is a full-time, permanent position. The monthly gross salary for this role ranges from €4,500 – €6,800, depending on your experience, skills, and expertise.

• Operational improvement: Scale and optimize country operations by reviewing existing workflows and defining new, data-backed processes. Oversee merchant operations, onboarding, and content quality. Tackle key challenges such as pricing optimization, fraud reduction, refund management, and timely delivery by leveraging data and automation tools to achieve cost savings and order growth.
  
  
•  Financial Analysis & Modeling: Providing advanced financial analysis and modeling across all parts of the balance sheet, including assets, liabilities, equity, revenue, and expenses. Developing and implementing financial models to simulate the impact of different strategies on the company’s financial performance. Automating and standardizing processes to decrease operational costs and improve efficiency.
  
  
• Strategic Planning & Decision-Making: Supporting the General Manager by providing data-driven insights and financial models to guide complex financial decisions. Identifying and recommending strategies to optimize financial performance, focusing on a balanced approach that considers both growth and cost management.
  
  
• Owning and Delivering Key Operational Metrics: Ensuring the achievement of country targets through operational excellence and overall performance. Proactively reporting progress and KPIs in a timely manner.
  
  
• Managing stakeholder relations: Coordinating with other departments and third-party providers to enhance operational efficiency. Fostering a strong collaboration within local teams, the central team and external partners, to ensure seamless project delivery and achievement of KPIs.
  
  
• Project Management: Identifying and resolving the most challenging issues for country operations by working closely with other teams. Managing local projects to ensure alignment with the General Management's strategy.

• Bachelor’s degree in Business Administration, Project Management, Operations Management, or a closely related field.

• Over 7 years of proven experience in operations, consultancy, business development, or analytics, with at least 3 years leading and managing high-performing teams.

• Exceptional analytical thinker with a passion for solving complex problems and deriving insights from large datasets; advanced data analysis skills are essential.

• Demonstrates ownership and initiative, proactively identifying opportunities and implementing effective solutions to business challenges.

• Thrives in a matrix environment, driving cross-functional collaboration with outstanding organizational, planning, and project management capabilities.

• Superior written and verbal communication skills in English, capable of conveying complex ideas clearly and effectively.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

Bolt Food is looking for a passionate Account Manager to drive our business, developing, managing and growing our partner restaurants in Poland.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for them and the platform.

In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects through collaboration with the Account Management team in managing business priorities.

• Manage, organise and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue
• Analyse key performance metrics to gain insights and improve customer performance
• Forecast growth and evaluate the achievement of our business goals
• Execute and refine our operational strategy, solve daily commercial and operational issues
• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans

• 2+ years of experience, preferably in Account Management, Consulting, Business Development, or similar roles
• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
• Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills
• Excellent communicator: ability to effectively communicate with many stakeholders involved
• Minimum language requirements: Polish and English speaker

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

GENERAL

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We’re looking for an analytical and solutions-driven Courier Operations Manager with excellent leadership and interpersonal skills to lead the Courier Function of Bolt Food Cyprus. This is a highly strategic and execution-heavy role where you will manage the performance of our courier network, scale operations to new cities, and build a lean, high-performing team that delivers operational excellence on the ground. You’ll work closely with the Country Manager and various local and global stakeholders to shape the future of Bolt Food’s last-mile logistics in Cyprus.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will be the owner of courier operations end-to-end — from process design to team development, execution, and performance management. You’ll start by managing a highly technical Courier Operations Specialist and gradually expand the team by identifying skill gaps and hiring accordingly. We’re seeking someone who can seamlessly switch between deep analytical problem-solving and on-the-ground leadership. You must be comfortable speaking with couriers, analysing their performance data, and building robust supply models to improve efficiency and earnings.

Expected travel to key operational zones in Cyprus will be required — you should be excited to spend time with couriers in the field, not just behind a laptop.

• Launch, manage, and scale courier operations across the local market in Cyprus.
• Create, improve, and optimise courier operations processes.
• Monitor and enhance key delivery metrics to improve efficiency and ensure an excellent experience for users, couriers, and partners (restaurants & groceries).
• Identify operational blockers such as supply forecasting and solve them by leading from the front — be ready to roll up your sleeves and work hands-on.
• Develop operational and financial models focused on optimising each component of the delivery process.
• Collaborate with cross-functional teams to advance courier operation-related goals.

• You have a degree in Business Administration, Finance, Supply Chain, or a related field.
• You have 3+ years of relevant experience in operations, commercial, last-mile delivery, logistics, consultancy, or analytics.
• You are an analytical thinker who loves solving complex problems (advanced Excel/Google Sheets skills required; Looker/PowerBI/Tableau are a plus).
• You are an owner who proactively seeks to improve processes and handle business challenges.
• You have strong stakeholder management, negotiation, and overall communication skills.
• You have excellent verbal and written communication skills in English; knowledge of Greek is a plus.

Experience is important, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.