We’re hiring a Senior Data Analytics Manager, Applied Marketing Measurements to lead the function that powers measurement, experimentation, and targeting across all of Bolt Marketing, from Performance and Brand to Lifecycle CRM. This role is your opportunity to shape how we drive measurable impact across 300+ markets and 100M+ users.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You’ll lead a team of senior analytics experts responsible for developing the frameworks and tooling that enable Bolt’s marketing analytics and operational teams to make the best decisions every day, rom at-scale customer targeting to multi-million euro investments in advertising and branded campaigns. This is a global, cross-functional leadership role with high visibility and ownership. You’ll collaborate closely with leaders across Marketing, Product, and Data.

• Lead a team of 3–5 Senior/Lead Data Analysts covering Performance, Brand, and CRM Marketing domains.

• Own strategy and implementation of frameworks for causal inference, segmentation, uplift modeling, experimentation, and other similar areas.

• Drive the measurement roadmap with internal and external stakeholders (Directors to SVPs of Bolt departments).

• Build internal tools and models that enable scalable personalization and accurate marketing measurement.

• Partner with internal teams and external vendors (e.g. Google, Meta, Braze) to shape tooling and playbooks.

• Ensure methodological excellence and operational efficiency across hundreds of campaigns and millions of communications.

• 5+ years of experience in analytics, data science, or experimentation, ideally in a large tech environment.
• MSc in Mathematics, Economics, Statistics, or other quantitative fields.
• Strong hands-on skills in SQL and either Python or R; deep understanding of statistical inference methods.
• Proven leadership experience managing technically strong analysts or data scientists.
• Excellent verbal and written communication skills, English fluency.
• Bonus if you have a PhD in quantitative field, research experience, or prior work experience with marketing or customer analytics.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We’re looking for a Senior Operations Specialist (Driver Engagement and Growth - Communications and CRM) to support in raising awareness and adoption of Bolt and increase engagement among our driver community. This is a hands-on and impact-focused role where you’ll be responsible for the strategy, planning and execution with drivers across multiple channels and be expected to operate with agility and independence.

You’ll collaborate with local ops, local marketing and central marketing specialist teams to shape and execute end-to-end communication strategies and campaigns tailored specifically for our drivers across social media, WhatsApp, email, and in-person activations at local hubs.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As the Senior Operations Specialist for Driver Communication and Engagement, you will:

• Drive awareness and adoption through targeted communications during driver-facing product and feature launches.
• Build and maintain driver engagement, education and loyalty through consistent, localised, multichannel communication.
• Own our driver comms strategy, planning and execution, coordinating across teams for content and channels to drive impact and improve performance. 

  
  

• Collaborate with Central, Local Ops and Local Marketing in rolling out comms plans for new product and feature launches tailored to our driver audience.
• Lead and develop a communications strategy, plan and calendar to achieve quarterly and monthly marketplace objectives for driver engagement and growth.
• Draft and distribute clear, compliant driver communications related to legal, regulatory, and policy updates, ensuring timely delivery and alignment with local and regional requirements.
• Ensure high adoption rates by providing clear, persuasive and timely messaging.
• Manage day-to-day communications to drivers across channels.
• Create segmented campaigns working with our Lifecycle Teams based on driver lifecycle (onboarding, active, inactive, etc.).
• Continuously test and iterate on content formats, message timing, and delivery channels to optimise targeted campaigns.
• Coordinating with Local Marketing, Marketing and Legal team, create and adapt engaging and compliant content across all touchpoints - digital, social, and physical (e.g. hub posters, flyers).
• Create digital content from social videos to newsletter copy and assets.
• Maintain campaign calendars and ensure a consistent tone of voice, brand alignment and compliance across all channels.
• Build trust and a sense of community with the driver base through consistent, clear, transparent and engaging communication.
• Support the execution of on-the-ground driver engagement campaigns and initiatives.
• Collaborate with operations teams to gather feedback from drivers and iterate communication strategies accordingly.
• Measure the success of all communications and campaigns through data-driven reporting.
• Track and report on key metrics (reach, engagement, conversions) and apply learnings to future plans.

• 3 years+ experience in content creation, communications, engagement and social marketing, and campaigns.
• Experience with similar audiences, community building and/or marketplace environments (e.g. gig economy, platforms, logistics, mobility) a strong plus.
• Comfortable creating your own social video content.
• Hands-on experience with Braze, Mailchimp and Clever tap as well as managing and monitoring social/digital channels (WhatsApp, Facebook groups, email, etc.).
• Excellent copywriting skills and ability to adapt tone for different segments and platforms.
• Familiar with performance tracking, campaign reporting, and insight generation.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

 
We are looking for a strategic and impact-driven Regional Domain Manager, Driver Operations to lead Bolt’s Driver Operations across multiple markets in the region. This is a high-impact role, accountable for driving the rollout and measurable impact of central Driver Operations initiatives at the regional level.  

You will ensure that central programs across Driver Acquisition, Engagement, Rewards & Loyalty, Quality, Driver Experience, Funnel Management, and Community Engagement are executed with excellence. You will also channel structured market feedback to central teams to strengthen global program design
 

 
 
With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 
You’ll take the lead on regional Driver Domain KPIs, owning performance end-to-end and driving markets to hit ambitious OKRs. Acting as the critical link between local and central teams, you’ll cut through blockers, create alignment and keep execution moving at pace. This role is built for someone who thrives on accountability, loves bringing teams together, and is motivated by delivering meaningful results at scale.
 

 
 

• Drive execution excellence of central Driver Ops programs across the region, ensuring initiatives in acquisition, engagement, loyalty, quality, funnel management, and community engagement are implemented effectively and achieve defined targets.
• Translate global strategies into clear regional plans, defining ownership, timelines, success metrics, and governance structures to ensure consistent execution across all markets.
• Own regional Driver Domain KPIs and OKRs, rigorously track performance, root-cause underperformance, and drive corrective actions to ensure delivery against acquisition, activation, quality, and engagement goals.
• Act as the key interface between central and local teams, cascading priorities and frameworks while providing structured feedback on market insights, regulatory risks, and operational constraints to influence global program design.
• Lead prioritisation and governance across the region, resolving trade-offs with GMs and central teams to focus resources on highest-ROI initiatives aligned with global objectives.
• Build regional capability and knowledge sharing, upskilling local Driver Ops teams, driving adoption of tools and playbooks, and fostering cross-market learning to scale best practices and improvements.

 
 

• 7+ years of experience in operations, program management, or category ownership with regional or multi-country scope, delivering measurable business impact.
• Strong expertise in operations or supply-side marketplace management, including acquisition, quality improvement, engagement, loyalty, and supply flywheel acceleration.
• Proven ability to execute global programs at scale, translating strategy into structured action plans with clear accountability and measurable results.
• Highly analytical and commercially minded, with experience managing budgets, incentives, ROI trade-offs, and performance dashboards to drive business outcomes.
• Excellent stakeholder management and communication skills, with experience aligning senior leaders, central teams, and local market operators around shared objectives.
• High ownership and execution drive, comfortable operating in ambiguity, setting structure where needed, and ensuring initiatives stay on track in fast-moving environments.

 
 
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
 

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

 
  *Some perks may differ depending on your location and role.

 
We’re hiring a Senior Operations Specialist to drive performance across Bolt’s UK rides marketplace. This is a hands-on, commercially driven role for someone who goes deep into data, builds a clear case for action, and owns execution end-to-end.  You will have exceptional data analysis skills, the ability to independently build and interrogate datasets, break down complex problems, identify root causes, and drive action. You don’t pass insights on, you fix the problem.

Please note that this is a full-time, fixed-term contract for 12 months, with the possibility of extension subject to business needs.

 
 
  With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

  We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

  Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 
 You will lead high-stakes analytical projects; analysing marketplace performance across supply, demand, pricing, and conversion, identify what’s broken and why, and lead the operational interventions to drive improvement. Analysis is the starting point, impact is the goal. You’ll work closely with Finance, Growth, Marketing, and Product to drive measurable improvements across the UK marketplace.

This role is ideal for someone who enjoys uncovering problems and opportunities, while also stepping back to understand the broader commercial and operational context

 
 

• Own end-to-end marketplace analysis: deep dive data, build models, and develop dashboards across supply, demand, pricing and marketplace health.
• Diagnose performance issues by forming hypotheses, running deep analysis, and investigating anomalies.
• Translate analysis into clear, commercially grounded actions, quantifying impact (rides, revenue, cost) and influencing senior stakeholders.
• Own execution: design and deliver operational interventions across pricing, incentives, driver engagement, and supply-demand balance.
• Build and improve scalable processes and hold yourself accountable for measurable outcomes.
• Monitor marketplace performance and proactively optimise KPIs

 
 

• 4-6 years in operations, strategy, or analytical roles (marketplace/mobility/tech preferred).
• Exceptional data analysis skills, you can independently build and interrogate datasets, break down complex problems, identify root causes, and drive action.
• Advanced Excel / Google Sheets modelling (forecasting, scenarios, unit economics) and have experience with BI tools (Looker, Power BI, etc.).
• Proven track record of owning problems end-to-end, from insight to execution
• Strong commercial acumen and understanding of marketplace dynamics.
• Clear, concise communicator, able to influence senior stakeholders.
• Action-oriented and self-sufficient.
• You are a "hustler" who thrives in fast-paced environments, remains undeterred by obstacles, and operates with minimal supervision.

 
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
 

 
 

Play a direct role in shaping the future of mobility.

Impact millions of customers and partners in 600+ cities across 50+ countries.

Work in fast-moving autonomous teams with some of the smartest people in the world.

Accelerate your professional growth with unique career opportunities.

Get a rewarding salary and stock option package that lets you focus on doing your best work.

Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.

Take care of your physical and mental health with our wellness perks.
 
  *Some perks may differ depending on your location and role.

.

We’re seeking an experienced Strategic Partnerships Manager to join our Bolt Business team in London. As a Strategic Partnerships Manager at Bolt Business, you will be pivotal in driving our growth strategy by identifying and cultivating impactful partnerships and initiatives, as well as optimising our existing relationships.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

Your focus will be on closing new high-potential opportunities, validating use cases for Bolt’s products, and converting early-stage conversations into scalable commercial relationships. You will need to skillfully navigate complex relationships, negotiating high-value contracts, and devising innovative solutions to maximise performance.

As you progress in the role you will also be responsible for growing and maintaining these partnerships. You’ll develop a wide range of partnership types, using our state-of-the-art API connectivity, from online travel agents to global aggregators. 

The position requires ambition, drive, and confidence, as well as a necessity to bring expertise in building strong and robust partnerships. In return, we offer an exciting opportunity for growth and impact within a fast-paced environment. It’ll be a perfect match for you if you’re a proactive individual with a passion for driving business growth and a proven track record in high-growth B2B partnerships. 

• Build the strategic partnership portfolio by closing new opportunities, offering product guidance, and providing first-tier technical support.
• Lead on building and delivering on new partnerships types, in line with Bolt for Business’ strategy and growth trajectory.
• Build a pipeline of suitable partnership opportunities across the globe, mapping new commercial arrangements and deal types and understanding product gaps and improvements.
• Work closely with senior management and teams in product, legal, operations and sales to shape our efforts to meet the needs of our future partnership requirements.
• Deliver quarterly business reviews (QBRs) with strategic partners to drive performance and identify growth levers.

• You have at least 3 years of experience in a strategic partnerships or commercial role, or a project or program management role at a tech company.
• You possess a strong sense of ownership, driving projects forward independently while maintaining focus on achieving key objectives.
• You can effectively communicate in English and the local language, efficiently network, and build meaningful relationships with internal and external stakeholders.
• You have a proven track record in identifying, initiating, negotiating, and finalising significant partnership agreements.
• You are experienced in uncovering new business opportunities arising from product changes and market trends.
• You demonstrate the ability to manage complex stakeholder relationships and navigate intricate solutions with both internal and external parties.
• You are comfortable using data to inform decisions and can build compelling business cases and performance reviews using tools like Excel, Looker, or similar.
• Preferable, but not necessary, is a background in travel and mobility.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We’re looking for a motivated Business Sales Specialist to join our Bolt for Business team in London. You’ll drive our sales growth, reach out to businesses, meet clients, pitch, negotiate, and close deals for small to mid-sized businesses.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

As a Business Sales Specialist, you'll have an in-depth understanding of SME/SMB clients and their business needs. You'll establish strong connections and confidently demonstrate the features and benefits of our B2B product. 

This role is a good match for you if you’re a driven individual with sales experience in a high-growth organisation. You're keen to be part of a team responsible for amplifying Bolt for Business’s success and supporting our ambitious growth and expansion plans.

• Managing the sales funnel, including processing leads, prospecting, cold calling, planning meetings, closing deals, and tracking all touchpoints in the Customer Relation Management (CRM) tools to generate a comprehensive history.
• Using proven outreach methods and best practices to establish and strengthen customer relationships and promoting and selling Bolt Business solutions to small businesses.
• Achieving growth and hitting sales targets (leveraging the benefits of an uncapped commission scheme) by increasing sales, analysing and optimising performance and maintaining excellent relationships with partners.
• Maintaining awareness of relevant product development opportunities and the competitive landscape to effectively market Bolt Business’ offering.
• Working closely with the local business team to close significant deals and contributing to a strategic sales plan that expands the company’s customer base.

• You have at least 1 year of experience in fast-paced B2B sales.
• You excel at engaging with customers, pitching ideas, negotiating terms, and closing sales across various formats, including in-person meetings, phone conversations, and written communications.
• You're interested in shared mobility and have a track record in successfully generating and managing sales leads, onboarding clients, and managing accounts for small to mid businesses.
• You’re fluent in English and possess good communication, collaboration, negotiation and networking skills.
• You demonstrate an analytical mindset, with an advanced understanding of leveraging tools to manage data and, ideally, first-hand experience working with a CRM (preferably Salesforce).
• Your hands-on work demonstrates a high level of initiative to challenges and a strong sense of ownership.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

As a Portfolio Operations Associate, you will be responsible for the end-to-end administration and operational management of our growing portfolio of investments in the Rides vertical. This role is crucial for building scalable systems and processes to monitor performance, manage risk, and ensure the seamless execution of all post-investment activities. You will work closely with our business development team, central finance and operations functions, and portfolio companies to provide the operational backbone for our strategic initiatives.

Portfolio Operations Associate, Rides Business Development

  Location: London, UK

  [Required only for specific locations] This is a (full-time/part-time) (contract/permanent) employment opportunity. The (monthly/yearly) gross salary for this role ranges from X,XXX € to X,XXX € and will depend on your skills, knowledge, and experience.

  

  With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

  We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

  Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

  

  As a Portfolio Operations Associate, you will be responsible for overseeing our growing portfolio of investments in the Rides vertical. This role is crucial for building scalable systems and processes to monitor performance, manage risk, and ensure the seamless execution of all post-investment activities. You will work closely with our business development team, central finance and operations functions, and portfolio companies to provide the operational backbone for our strategic initiatives.

  

• Monitor Financial Metrics: Track payments, CAPEX, loans, and accrued interest. Calculate investment returns (IRRs) and monitor financial covenants.
• Portfolio Data and Systems Management: Manage all portfolio data through our internal systems, ensuring accuracy and integrity for reporting and analysis.
• Performance Monitoring: Engage directly with portfolio companies to manage the reporting process, including the ingestion and validation of performance information.
• Stakeholder Reporting and Relations: Act as a key point of contact for internal and external stakeholders, managing reporting requirements and building effective working relationships.
• Process Design and Improvement: Take the lead on designing, documenting, and implementing new operational policies, processes, and controls to support our growing portfolio.
• Risk Management: Collaborate with our local and central operations teams to monitor the portfolio in line with our risk management frameworks.

  

• You have a minimum of 4 years of experience in a relevant role, such as portfolio operations or corporate finance, gained at a bank, investment firm (PE, VC), or within a corporate strategy/development team.
• You have a solid understanding of accounting principles and corporate finance and are able to accurately interpret an income statement, balance sheet and cash flow statement.
• You are skilled in designing and implementing systems and processes, with experience writing policy and control documentation.
• You are a strong communicator with a demonstrated ability to build and manage strong relationships with a variety of internal and external stakeholders.
• You are proactive, highly organised, and results-driven, with a knack for managing multiple priorities in a fast-paced environment.
• Highly desirable: Experience with financial modelling and debt instruments, particularly financial leases.

  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

  

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

  *Some perks may differ depending on your location and role.

  We’re looking for a Director of Corporate Finance to lead high-impact transaction execution across debt, equity and other corporate development initiatives. You will own the full deal lifecycle—from structuring to negotiation—playing a critical role in shaping financing outcomes and driving strategic projects. This role is based in London or Tallinn.

  

  With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

  We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

  Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

  

  This is a highly execution-focused role centred on delivering complex financial transactions across debt, capital markets, and corporate development initiatives.

You will lead transaction structuring and execution end-to-end, manage relationships with lenders and counterparties, and oversee key transactions across the capital structure.

Working closely with legal teams, external advisors, and internal stakeholders, you will drive commercial negotiations and ensure efficient delivery of strategic projects.

  

• Lead end-to-end execution of transaction execution across debt, equity and other corporate development initiatives
• Structure and negotiate financing across the capital structure
• Manage relationships with banks, lenders, and counterparties to secure and optimise financing facilities
• Oversee the company’s debt portfolio, including covenant compliance and ongoing performance monitoring
• Collaborate with legal, external advisors, and due diligence teams to drive effective deal execution
• Structure and deliver financing solutions for major assets and capital projects

  

• Proven experience in transaction execution across complex financial transactions
• Strong expertise in debt financing and capital markets
• Demonstrated ability to lead commercial and legal negotiations
• Strong project management capabilities across multiple stakeholders
• Experience leading or managing teams

  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

  

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

  *Some perks may differ depending on your location and role.

Regional Domain Manager – Rider Operations

We are looking for a strategic and impact-driven Regional Domain Manager – Rider Operations to lead Bolt’s Rider Operations across multiple markets within the Western Europe region. This is an execution-focused role, directly accountable for driving the rollout and measurable impact of Rider Operations initiatives at regional level.

 
 
With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 
You will ensure that key rider programs across Airports, Venues, Categories, Scheduled Rides, B2G, and Rider Engagement are executed with excellence in your region. You will also channel structured market insights and data-driven feedback to central teams to strengthen global program design and iteration.

As the owner of regional Rider Domain KPIs, you will ensure markets track performance rigorously, identify root causes of underperformance, remove blockers, and drive corrective actions. This role suits someone who thrives on accountability, performance management, and delivering results at scale.
 

 
 

• Drive execution of central Rider Operations programs across the region, ensuring initiatives across airports, venues, categories, scheduled rides, B2G, and rider engagement achieve defined targets and measurable impact.
• Translate global strategies into structured regional action plans, defining ownership, timelines, governance, and KPIs to ensure consistent and scalable implementation across markets.
• Own regional Rider Domain KPIs and OKRs, tracking metrics such as GMV mix by segment, rider engagement and retention, scheduled rides penetration, and B2G pipeline performance, while driving corrective actions where needed.
• Act as the key interface between central and local teams, cascading priorities and frameworks while surfacing regulatory, demand-side, and operational insights to inform global program improvements.
• Lead regional prioritisation and governance, allocating resources to highest-ROI opportunities, resolving trade-offs with GMs and central teams, and ensuring alignment with both global and local objectives.
• Build capability and cross-market knowledge sharing, upskilling local Rider Ops teams, driving experimentation, scaling best practices, and embedding successful initiatives into repeatable regional playbooks.

 
 

• 8+ years of experience in operations, program management, or category ownership with regional or multi-country scope and measurable business impact.
• Strong expertise in Rider Operations, demand generation, category management, and performance optimisation within marketplace environments.
• Proven ability to execute complex programs at scale, translating strategy into structured action plans with clear accountability and measurable outcomes.
• Highly analytical and commercially minded, with experience managing budgets, incentives, ROI trade-offs, and performance dashboards to optimise growth and profitability.
• Excellent stakeholder management and communication skills, with experience engaging senior leaders and holding cross-functional teams accountable for results.
• High ownership and execution drive, comfortable operating in ambiguity, raising the performance bar, and ensuring initiatives stay on track in fast-moving environments.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
 

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

 
  *Some perks may differ depending on your location and role.

We are looking for a strategic and impact-driven Head of Trust & Safety Operations to lead Bolt’s global Ride Hailing Trust & Safety function. This role combines strategic vision with thoughtful operational execution and is accountable for ensuring Bolt provides the safest and most trusted mobility experience to millions of riders and drivers across multiple markets.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As the global owner, you will co-create and operationalize Bolt’s Trust & Safety frameworks, policies, and interventions—spanning incident response, risk management, safety compliance, fraud prevention, and user trust initiatives. You will ensure global programs are designed with market realities in mind, rolled out with precision, and continuously iterated for long-term impact.

You will work closely with central teams—Product & Engineering, Public Policy, Risk, Legal, Marketing, and Finance—to shape and deliver best-in-class Trust & Safety strategies tailored to the Ride Hailing business. At the same time, you will collaborate deeply with regional and local operations teams to ensure aligned, consistent, and effective execution.

As the accountable owner for global Trust & Safety KPIs, you will safeguard platform integrity, reduce risk exposure, and build scalable operational processes that proactively address emerging challenges. You will also lead and support the growth of a global team of program leaders and operations specialists, fostering an inclusive, high-performing environment where people are empowered, supported, and able to develop their strengths.

This is a high-impact leadership role suited for someone who thrives in dynamic global environments, builds strong cross-functional partnerships, and is motivated by creating a safer and more trusted platform at scale.

• Define and lead Bolt’s global Trust & Safety strategy, ensuring alignment with business goals, regulatory expectations, and long-term platform integrity.
• Design and implement global Trust & Safety programs (incident management, fraud prevention, compliance, background checks), adapting them to local market needs.
• Own and manage global Trust & Safety KPIs, standardizing processes, ensuring transparency, and delivering clear performance reviews to senior leadership.
• Build, develop, and support a high-performing global team, fostering an inclusive culture focused on collaboration, accountability, and innovation.
• Influence cross-functional teams and build capability across markets, ensuring safety is embedded into product, operations, and policy through strong partnerships and knowledge-sharing.

• You have 10+ years of experience in Trust & Safety, Risk Management, Operations, or Compliance, with significant global or multi-market scope.
• You have proven success in building and leading global teams, including supporting senior managers and regional leaders.
• You have a track record of designing and scaling safety or fraud prevention programs with measurable business impact.
• You can influence C-level decision-making and engage effectively with regulators or external stakeholders.
• You have a strong analytical and commercial mindset, with experience managing global budgets and navigating trade-offs.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

    As an Execution Manager within Bolt’s Rides vertical, you will play a key role in driving the successful rollout of strategic initiatives across the Central Eastern Europe (CEE) region. This role focuses on turning high-impact opportunities into reality by supporting expansion into new markets and translating financial analysis into executable, real-world deals.

  

    With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

    We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

    Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

  

    We are looking for a strategic Execution Manager to lead and oversee the growth of a portfolio of high-impact initiatives within our Rides vertical across the Central Eastern Europe (CEE) region. You will drive successful execution in new markets and contexts, acting as a key bridge between financial modeling and real-world deal-making.

  

• Actively lead the evaluation of new opportunities as part of the Business Development team, setting priorities and strategic direction.
• Lead engagement with key stakeholders (including country and regional management) to drive the development and approval of organic and inorganic business cases across the Rides vertical.
• Oversee and manage the execution of complex, cross-border investments, ensuring seamless integration and alignment with global goals.
• Represent the Execution team in high-level discussions and negotiations with potential partners, co-investors, and financial institutions.
• Direct the execution and ensure the quality of financial modeling for high-impact transactions, which includes partnerships, new ventures, and structured investments.
• Manage the performance of the existing investment portfolio, oversee regular reporting to senior leadership, and identify specific areas for optimization or further investment.

  

• A minimum of 5–7 years of experience in Investment Banking, Private Equity, Venture Capital, Structured Finance, or Corporate Development.
• Proven commercial leadership skills with the ability to drive successful execution in new markets and negotiate with external partners.
• Expert-level financial modeling skills, with the specific ability to review, audit, and direct all modeling work.
• Uncompromising attention to detail with a strong sense of ownership. You are a self-starter who can manage multiple complex workstreams simultaneously.
• Exceptional presentation skills, with the ability to distill complex financial data into clear strategic recommendations for senior leadership.
• Experience working in the CEE region as well as relevant language skills is highly desirable.
• Familiarity with debt financing and real assets, in particular vehicle leases, is highly desirable.

    Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

  

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

  *Some perks may differ depending on your location and role.

 
    We’re looking for a Head of Operations Excellence to own and scale how Operations runs across Bolt’s Rides business. You’ll build the systems, standards, and automation that make our driver, fleet, and market operations faster, leaner, and more reliable, so Bolt can grow without adding complexity or cost. If you love turning strategy into simple, scalable execution, this role is for you.

 
 
    With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

    We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

    Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 
As Head of Operations Excellence, you will be responsible for building, scaling, and institutionalising world-class operational standards across Bolt’s Rides business. You will act as the system builder for Operations – defining how work gets done, how performance is measured, and how we reduce complexity as we expand into more markets.

You will turn multi-year strategic priorities into concrete, scalable operational programmes across drivers, vehicles, and fleets. Working closely with Product, Engineering, Growth Analytics, Finance, and Local Operations, you will drive a step-change in automation, cost efficiency, and execution quality across our core operational processes.

You will lead and develop a high-performing Operations Excellence team, set a high bar for planning and governance within Central Operations, and ensure that global standards are translated into clear, actionable expectations for local teams.
 

 
 

• Own the Operations Excellence domain within Central Operations, defining OKRs, success metrics, and execution cadence, and translating 3-year strategy and annual priorities into scalable operational programmes across 50+ countries and 600+ cities.
• Lead the design and automation of high-volume operational processes (e.g. driver, vehicle, and fleet onboarding; document and compliance renewals; market-level workflows) in close partnership with Product and Engineering, supporting a platform operating at €10B+ GMV scale.
• Drive step-change improvements in automation coverage, speed, and quality, systematically eliminating manual, fragmented, or market-specific processes that do not scale globally.
• Lead Operations-driven cost-efficiency initiatives across payroll productivity, customer support, and process-driven cost avoidance, with clear ROI logic, benefit tracking, and accountability.
• Bring structure and rigour to operational planning and execution through clear prioritisation frameworks, cross-functional dependency management, and quarterly execution and risk reviews at global scale.
• Enable and empower regional and country teams by translating central initiatives into clear local execution expectations, embedding them into regional plans, and building frameworks that scale globally without creating bottlenecks.

 
 

• You have 15+ years of progressive experience in Operations, Operations Excellence, Strategy & Operations, or similar roles within scaled tech, marketplace, or platform businesses, including leadership across multiple countries or regions.
• You hold an MBA or Master’s degree in Business, Economics, Engineering, Operations, or a related field (or equivalent experience leading at similar scope and complexity).
• You have a proven track record of driving automation, process redesign, and operational scaling in close partnership with Product, Engineering, and Analytics teams.
• You bring strong business and financial acumen, with hands-on experience building ROI logic, understanding unit economics, and making rigorous cost/benefit trade-offs for operational initiatives.
• You demonstrate exceptional structured thinking and problem-solving skills, comfortably moving between high-level strategy and hands-on execution in complex, ambiguous environments.
• You set a high bar for clarity, ownership, and delivery, with demonstrated experience leading high-performing teams, challenging the status quo, simplifying complexity, and acting as a credible partner to senior leaders.

 
 
    Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
 

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

 
  *Some perks may differ depending on your location and role.