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Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
When you join our Core Analytics Team, you will be part of a centralized analytics team, with all the benefits that entail: a world class peer group to support you, centrally maintained tools, career growth, and more.
This role will specifically support the Device/OS Analytics team, partnering closely with product, engineering, and analytics teams to drive data-informed decisions that enhance device performance, reliability, and user experience.
About the role
Roku is looking for a Business Intelligence Engineer to play an instrumental role in helping Roku continue its success by providing end-to-end business intelligence solutions that democratize data across the business. You will work closely with analysts, data engineers, and business stakeholders to understand business questions, write robust pipelines to create analytical data assets, and use visualization to create informative reports and dashboards that allow stakeholders to answer questions quickly and with confidence. You will become an expert in our data infrastructure and create/maintain pipelines that are critical to conducting robust analyses. The ideal candidate for this role loves building tools and reports that empower others to make high impact decisions and tell stories with data.
What you will be doing
We're excited if you have
#LI-AK1
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
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About Appier
Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.
About the role
Software engineers at Appier build a wide range of platforms and services that interconnect data and AI with our customers and users. As a Senior Software Engineer, Backend Development at Ad Cloud Platform Team, you will design and build scalable and performant backend architecture, own and drive the technical roadmap for sizable projects or services, mentor junior engineers, and facilitate high performance agile teams collaborating with cross-functional teams.
About you
[Minimum Qualifications]
[Preferred Qualifications]
#LI-AK1
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Apply to Appier
【About the role】
We are seeking a Data Analyst Intern in Taiwan that will be part of a product R&D team. The role will perform data analysis to help Appier teams to answer business or operational questions.
We are seeking potential candidates who can commit to 2-3 days a week and participate in the internship for a minimum of 6 months, starting immediately. Please ensure that you have checked your availability before applying.
【Responsibilities】
【About you】
[Minimum qualifications]
[Preferred qualifications]
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IP Operations Shift Manager
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
The IP Operations Team serves as a strategic firewall dedicated to preserving brand integrity and marketplace trust. We execute a dual-layered approach of proactive defense and forensic verification, including IP Monitoring to remove counterfeits and Seller Gating to vet distribution channels. Our team also manages high-stakes Appeals and IPR enforcement, conducting forensic audits of supply chain documentation to resolve disputes and mitigate legal risks.
As an IPO Shift Manager, you will be responsible for the daily execution of our Intellectual Property protection mission. Reporting to the IPO Manager, you will lead a team of agents in a fast-paced, shift-based environment. Your goal is to ensure that every ticket—whether it is a counterfeit detection, seller gating review, or IPR report—is handled with precision, speed, and in full compliance with Coupang’s standards. You are a coach, a people manager, and an operational expert.
What will you do?
Essential Qualifications
Extra Qualifications (Preferred)
Recruitment Process
Things to Consider
Ready to apply?
Apply to Coupang InternalShare this job
IP Operations Shift Manager
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
The IP Operations Team serves as a strategic firewall dedicated to preserving brand integrity and marketplace trust. We execute a dual-layered approach of proactive defense and forensic verification, including IP Monitoring to remove counterfeits and Seller Gating to vet distribution channels. Our team also manages high-stakes Appeals and IPR enforcement, conducting forensic audits of supply chain documentation to resolve disputes and mitigate legal risks.
As an IPO Shift Manager, you will be responsible for the daily execution of our Intellectual Property protection mission. Reporting to the IPO Manager, you will lead a team of agents in a fast-paced, shift-based environment. Your goal is to ensure that every ticket—whether it is a counterfeit detection, seller gating review, or IPR report—is handled with precision, speed, and in full compliance with Coupang’s standards. You are a coach, a people manager, and an operational expert.
What will you do?
Essential Qualifications
Extra Qualifications (Preferred)
Recruitment Process
Things to Consider
Ready to apply?
Apply to Coupang
Share this job
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.
Position: Manager II, Product Data Analytics - CX
As a product analyst, you will be responsible for providing reports and insights that aid in management to ensure top-notch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupang’s services, Product Analytics creates meaningful insights, seeks answers to complex business questions, and enables a better understanding of customer behavior.
What You Will Do:
Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers.
Collaborate with product managers, designers, program managers, engineers, and other stakeholders to make data-driven decisions.
Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership.
Expert thought leadership as an ecommerce and fulfillment service analyst.
Qualifications :
Experiencing working in Fraud domain is a plus
Expert SQL knowledge, with 7+ years’ work experience in data analytics
Experience in providing clear and actionable plans by analyzing data and insights
Ability to take work into your own hands with a sense of responsibility and exercise judgment to act in fast-paced and dynamic environment
Great ability to think critically and solve nonstructural problems
Strong communication skills to share analysis results clearly and concisely
Experience with big data tools like Hadoop, Spark, and Presto
Experience with BI tools like Power BI or Tableau
Bachelor’s degree in statistics or computer engineering or equivalent experience
Preferences :
Experience with Python and R/SAS, or other statistical packages
Experience in working with version control (Git, SVN, etc.)
Well diverse in or comfortable with learning new modern data tools
Master’s degree in statistics or engineering or equivalent experience
Experience analyzing e-commerce and customer behavior logs
Strong English skill (both verbal and written) is a plus
Ready to apply?
Apply to Coupang InternalWe exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.
Position: Manager II, Product Data Analytics - CX
As a product analyst, you will be responsible for providing reports and insights that aid in management to ensure top-notch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupang’s services, Product Analytics creates meaningful insights, seeks answers to complex business questions, and enables a better understanding of customer behavior.
What You Will Do:
Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers.
Collaborate with product managers, designers, program managers, engineers, and other stakeholders to make data-driven decisions.
Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership.
Expert thought leadership as an ecommerce and fulfillment service analyst.
Qualifications :
Experiencing working in Fraud domain is a plus
Expert SQL knowledge, with 7+ years’ work experience in data analytics
Experience in providing clear and actionable plans by analyzing data and insights
Ability to take work into your own hands with a sense of responsibility and exercise judgment to act in fast-paced and dynamic environment
Great ability to think critically and solve nonstructural problems
Strong communication skills to share analysis results clearly and concisely
Experience with big data tools like Hadoop, Spark, and Presto
Experience with BI tools like Power BI or Tableau
Bachelor’s degree in statistics or computer engineering or equivalent experience
Preferences :
Experience with Python and R/SAS, or other statistical packages
Experience in working with version control (Git, SVN, etc.)
Well diverse in or comfortable with learning new modern data tools
Master’s degree in statistics or engineering or equivalent experience
Experience analyzing e-commerce and customer behavior logs
Strong English skill (both verbal and written) is a plus
Ready to apply?
Apply to Coupang
Share this job
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position: Principal, Finance Business Partner (Retail)
What you will do
Required Qualifications
Preferred Qualifications
Recruitment Process
Details to Consider
Privacy Notice
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
Ready to apply?
Apply to Coupang InternalCoupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position: Principal, Finance Business Partner (Retail)
What you will do
Required Qualifications
Preferred Qualifications
Recruitment Process
Details to Consider
Privacy Notice
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
Ready to apply?
Apply to Coupang
Share this job
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Ready to apply?
Apply to Coupang InternalShare this job
Ready to apply?
Apply to Coupang
Company Introduction :
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping and everyday life easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now as we advance our mission of international expansion and expand our industry leading shopping experience from South Korea to Taiwan.
Role Overview :
We are seeking a highly skilled product manager to join our Customer Experience product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.
What You Will Do :
Essential Qualifications :
Preferred Qualifications :
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang
Share this job
Company Introduction :
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping and everyday life easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now as we advance our mission of international expansion and expand our industry leading shopping experience from South Korea to Taiwan.
Role Overview :
We are seeking a highly skilled product manager to join our Customer Experience product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.
What You Will Do :
Essential Qualifications :
Preferred Qualifications :
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position : Senior Financial Planning & Analyst (Capex Finance)
What will you do?
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
人人均等的機會
Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見,我們不可能達成史無前例的成功
Ready to apply?
Apply to Coupang
Share this job
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position : Senior Financial Planning & Analyst (Capex Finance)
What will you do?
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
人人均等的機會
Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見,我們不可能達成史無前例的成功
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position: Senior Line Haul Specialist (Middle Mile)
Role Overview
The Senior Line Haul Specialist role plays a key part in arranging and optimizing linehaul truck operations, analyzing service performance, managing vendor and route-level activities, and driving process improvements through effective cross-team collaboration and communication.
What You Will Do:
Required Qualifications
Preferred Qualifications
Recruitment Process
Things to Consider
Privacy Notice
https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position: Senior Line Haul Specialist (Middle Mile)
Role Overview
The Senior Line Haul Specialist role plays a key part in arranging and optimizing linehaul truck operations, analyzing service performance, managing vendor and route-level activities, and driving process improvements through effective cross-team collaboration and communication.
What You Will Do:
Required Qualifications
Preferred Qualifications
Recruitment Process
Things to Consider
Privacy Notice
https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview :
We are seeking a highly skilled product manager to join our E-commerce innovation product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.
What You Will Do :
Essential Qualifications :
Preferred Qualifications :
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang
Share this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview :
We are seeking a highly skilled product manager to join our E-commerce innovation product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.
What You Will Do :
Essential Qualifications :
Preferred Qualifications :
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Astera Labs (NASDAQ: ALAB) provides rack-scale AI infrastructure through purpose-built connectivity solutions. By collaborating with hyperscalers and ecosystem partners, Astera Labs enables organizations to unlock the full potential of modern AI. Astera Labs’ Intelligent Connectivity Platform integrates CXL®, Ethernet, NVLink, PCIe®, and UALink™ semiconductor-based technologies with the company’s COSMOS software suite to unify diverse components into cohesive, flexible systems that deliver end-to-end scale-up, and scale-out connectivity. The company’s custom connectivity solutions business complements its standards-based portfolio, enabling customers to deploy tailored architectures to meet their unique infrastructure requirements. Discover more at www.asteralabs.com.
Astera Labs (NASDAQ: ALAB) provides rack-scale AI infrastructure through purpose-built connectivity solutions. By collaborating with hyperscalers and ecosystem partners, Astera Labs enables organizations to unlock the full potential of modern AI. Astera Labs’ Intelligent Connectivity Platform integrates CXL®, Ethernet, NVLink, PCIe®, and UALink™ semiconductor-based technologies with the company’s COSMOS software suite to unify diverse components into cohesive, flexible systems that deliver end-to-end scale-up, and scale-out connectivity. The company’s custom connectivity solutions business complements its standards-based portfolio, enabling customers to deploy tailored architectures to meet their unique infrastructure requirements. Discover more at www.asteralabs.com.
Job Description:
We are seeking an experienced leader to drive Supplier / Manufacturing Quality Engineering to anchor our global supplier quality efforts across both Astera Lab’s semiconductor and board-level products. In this role, candidates will drive leading supplier quality across key manufacturing partners including IC fabs, OSAT’s, and PCB/PCBA vendors. A strong foundation in supplier quality engineering, uniquely paired with experience in advanced data analytics (including AI and machine learning) for predictive quality, risk assessments, and product quality analytics will be highly valuable to this role.
Responsibilities:
Supplier Quality Management
· Nurture winning partnerships across all our strategic manufacturing suppliers: semiconductor wafer fabs, advanced packaging & test (OSAT), boards & assemblies (PCB / PCBA / SMT), substrates / interposers, probe cards, and passive components.
· Develop robust supplier selection and onboarding processes in collaboration with Design, Procurement, Business & Engineering Operations teams.
· Define, build, and manage the systems to collect the data (KPI’s) needed to track supplier performance and drive continuous improvement.
· Audit to assess the effectiveness of supplier process controls, manufacturing capabilities, and overall quality management system.
· Coach suppliers by sharing your deep manufacturing experience and knowledge.
· International travel as needed, potentially on short notice. There is no minimum amount but prepare to accommodate up to 20%.
Advanced Data Analytics & AI/ML
· Create data collection methods to enable product and supplier advanced data analytics needed for monolithic, chiplet, and board products. Data sources will include manufacturing inline controls, production test (including data collection from advanced embedded agents), and failure analysis activities.
· Leverage data into quality models & methods to predict product quality issues and supply chain risks.
· Integrate AI/ML tools into quality systems and dashboards (e.g., outlier screening, automated defect detection, trend analysis, real-time alerts).
· Experience with AI/ML tools is a plus but not required; ability to work with technical partners on model development is key.
Cross-functional Collaboration
· Interface with R&D, NPI, product engineering, ops and other engineering teams to provide supplier input into product design and DFX.
· Support early supplier involvement and ensure quality requirements needed for manufacturability & testability are achieved, and learnings are propagated appropriately to other products in production & development.
· Represent supplier quality as needed in line failure reviews, excursion management, material reviews (MRB), and CAPA processes.
· Partner with engineering and manufacturing teams to conduct quarterly engineering reviews, evaluate supplier changes (PCN), and assess supplier risks.
· With engineering engagement, lead quality audits, and corrective action activities using tools such as 8D, 5-why, and FMEA.
Education & Experience
· Bachelor’s or Master’s degree in Engineering or equivalent experience.
· 8+ years of career progression in supplier quality engineering in the semiconductor and/or board-level electronics industry.
· 3+ years direct experience working embedded within a high-volume advanced manufacturing operation in an engineering role.
· Experience with supplier development in Asia with global manufacturing supply chains.
· Six Sigma or ASQ certification a plus
Technical Skills
· Strong knowledge of IC fabrication, packaging (including chiplet), board assembly (SMT), and test processes.
· Familiarity with reliability qualification methodologies in the application of IPC, Telcordia, JEDEC requirements.
· Proficiency with quality engineering tools (FMEA, APQP, PPAP, SPC, OE, etc.).
· Experience using analytics tools (e.g., JMP, SQL, Excel) to support quality insights. Exposure to AI/ML frameworks is a plus, but not required.
· Fluent in English and Mandarin
We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.
Ready to apply?
Apply to Astera LabsAs a Algorithm Engineer on the R&D Team in our Taipei office, you’ll play a vital role in developing cutting-edge machine learning models that power personalized content recommendations for over 1 billion users worldwide. You’ll research, build, and deploy AI-driven solutions that enhance user engagement and drive business growth.
Master’s degree in CS/CE, EE, Physics, Applied Mathematics, or a related field (Ph.D. is a plus).
1+ year of full-time work experience (or 3+ months internship for fresh graduates) in data science.
3+ years of programming experience in Python, Java, or Scala.
Hands-on experience with machine learning frameworks like PyTorch or TensorFlow.
Strong SQL and database skills for data extraction and analysis.
Bonus points if you have:
Experience in content understanding or behavioral prediction models.
Knowledge of optimization algorithms for business applications.
As a Algorithm Engineer, you’ll bring value by:
Researching and proposing data-driven solutions for personalization and targeting.
Building and deploying machine learning models to enhance content recommendations.
Developing optimization algorithms to meet key business objectives.
Creating and maintaining data pipelines for ML model training and evaluation.
Collaborating with product and engineering teams to productionize AI solutions.
Presenting insights and model performance to stakeholders in a clear, actionable way.
If you ask Taboolars what they love about working here, they’ll tell you they’ve been empowered to realize their full potential while growing and learning from smart, talented peers. They’ll also share more about:
Well-being: Enjoy comprehensive benefits, a fully stocked kitchen, and location-specific perks.
Flexibility: Hybrid work model with 3 days in-office and the option to come in more often if desired.
Work with the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
Taboola is an equal opportunity employer. We value diversity and are committed to fostering an inclusive environment. Employment is based on qualifications, merit, and business need.
Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.
Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
#LI-Hybrid
#LI-MT1
Ready to apply?
Apply to Taboola
As a Senior Backend Engineer on the Backend team in our Taipei Office, you’ll play a vital role in building the foundational systems that power content understanding for the entire organization. You will create the robust backbone that enables every team to leverage Generative AI. You will operate with the agility of a startup to deliver powerful, scalable solutions and directly shape how the company innovates with AI.
To thrive in this role, you'll need:
Bonus points if you have:
How you'll make an impact:
As a Senior Backend Engineer, you will:
Why Taboola?
If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realize their full potential while growing and learning from and with smart and talented people. They'll also share more about:
Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.
Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
#LI-Hybrid
#LI-MT1
Ready to apply?
Apply to Taboola
Share this job
Company Introduction:
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview:
As a Manager, Analytics & Data Science (Growth Marketing), you will be responsible for leveraging data points to drive actionable insight and analysis. Work closely with Growth Marketing teams to deliver impact across the customer lifecycle. Come join us and help create a WOW experience for our customers.
This is a great opportunity to be part of a diverse, growing, and dynamic team with upward growth potential. You will be part of an early-stage international expansion team where you will get a broad end-to-end view of aggressive expansion of an e-commerce business. For this reason, we are looking for a hands-on Sr. Manager of Analytics & Data Science who is comfortable working in a fast-paced environment and delivering results with grit.
What You Will Do:
Basic Qualifications
Preferred Qualifications:
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalCompany Introduction:
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview:
As a Manager, Analytics & Data Science (Growth Marketing), you will be responsible for leveraging data points to drive actionable insight and analysis. Work closely with Growth Marketing teams to deliver impact across the customer lifecycle. Come join us and help create a WOW experience for our customers.
This is a great opportunity to be part of a diverse, growing, and dynamic team with upward growth potential. You will be part of an early-stage international expansion team where you will get a broad end-to-end view of aggressive expansion of an e-commerce business. For this reason, we are looking for a hands-on Sr. Manager of Analytics & Data Science who is comfortable working in a fast-paced environment and delivering results with grit.
What You Will Do:
Basic Qualifications
Preferred Qualifications:
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang
Share this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
As an Operations Quality Excellence Specialist, you will drive the auditing and stewardship of customer experience and quality standards across our FC Hub network. You will be responsible for deep-diving into daily operational issues, identifying root causes, and managing cross-functional hub teams to implement sustainable solutions. This is a critical individual contributor role where you will act as the central guardian of process standards, ensuring high-quality execution during our rapid international expansion.
What You Will Do
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
As an Operations Quality Excellence Specialist, you will drive the auditing and stewardship of customer experience and quality standards across our FC Hub network. You will be responsible for deep-diving into daily operational issues, identifying root causes, and managing cross-functional hub teams to implement sustainable solutions. This is a critical individual contributor role where you will act as the central guardian of process standards, ensuring high-quality execution during our rapid international expansion.
What You Will Do
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Coupang Ads is an organization that provides one of the world’s most valuable media solutions, helping businesses from large brands to small vendors connect with potential customers on Coupang through advertising. The Sales Strategy & Operations team at Coupang Ads is responsible for developing and executing sales strategies for the advertising organization, leading the discovery of data-driven insights. This role specializes in launching our ad sales team in Taiwan and requires a deep understanding and insights into both domestic and global large advertisers and brand marketing markets.
What You Will Do
Basic Qualifications
Preferred Qualifications
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang
Share this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Coupang Ads is an organization that provides one of the world’s most valuable media solutions, helping businesses from large brands to small vendors connect with potential customers on Coupang through advertising. The Sales Strategy & Operations team at Coupang Ads is responsible for developing and executing sales strategies for the advertising organization, leading the discovery of data-driven insights. This role specializes in launching our ad sales team in Taiwan and requires a deep understanding and insights into both domestic and global large advertisers and brand marketing markets.
What You Will Do
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
As a Senior Program Manager in the Logistics Operations Center (LOC), you will shape strategy and lead execution for Taiwan logistics initiatives while partnering closely with regional stakeholders (including the KR team). You will translate insights into programs, manage complex cross-functional delivery, and embed KPI-driven operating rhythms that materially improve on-time delivery, cost-to-serve, and customer experience.Drive end-to-end program execution to improve Promise Delivery Date (PDD) performance, Delivery performance and elevate consumer satisfaction across first-mile, middle-mile, and last-mile operations. This role owns the roadmap, governance, and outcomes required to transform operational delivery through data-driven decision-making, cross-functional leadership, and scalable process excellence. You will succeed by influencing without formal authority, aligning leadership around clear priorities, and building mechanisms that scale—from reporting and dashboards to SOPs, governance, and change management.
What You Will Do
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Ready to apply?
Apply to Coupang InternalShare this job
我們在台灣的包括「火箭速配」,以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品,並提供國際速配服務。
我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會,一同參與 Coupang 在台灣的成長,打造一個讓我們的顧客自問「沒有 Coupang,我該怎麼過活?」的世界。
職缺名稱: 電商產品價格專案管理 (Associate, Pricing Operation)
主要職責:
· 使用公司系統進行產品價格核對、查詢、維護與管理作業,確保資料正確性與即時性
· 熟悉並遵循既有標準作業流程,能主動檢視現行流程並提出具體的優化與改善建議
· 協助團隊成員分析資料處理流程與作業效率,提出可執行的流程優化方案
· 定期彙整並回報產品價格相關專案之達標率、執行進度與績效改善成果
· 負責文件資料之建立、維護、更新與管理,確保檔案完整性與可追溯性
· 協助執行主管交辦事項及跨部門支援工作
基本條件:
· 具備基本文書作業能力,熟悉 Microsoft Office 工具(Word / Excel / Outlook)
· 具備基本英文讀寫能力,可進行基本日常英文信件與系統訊息溝通
· 具有資料處理、系統操作或流程優化相關經驗
· 個人特質:1. 細心、耐心,對細節與數字具高度敏感度2. 積極主動,具備獨立思考與問題分析能力3. 彈性高,能因應多工與變動的工作需求
加分條件:
具備資料庫 SQL 操作經驗(如資料查詢、基本語法應用)者佳
招募流程:
申請資格審核 – 電話面試 – 現場(或線上面對面)面試 – 錄取通知
招募流程實況可能因職缺而異,亦可能因為時程安排或其他原因變動
將透過應徵者在申請階段提供的電子郵件,告知面試時程和結果
注意事項:
若所有職缺皆招募完成,本公告可能在所示截止日期前關閉
若應徵者在申請過程中提供假造資訊,酷澎有權收回錄取通知
酷澎不會歧視殘障人士或退伍軍人,對所有應徵者都提供平等的競爭機會
Ready to apply?
Apply to Coupang InternalShare this job
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
主要職責:
營運痛點分析與歸因 (Root Cause Analysis):建構顧客體驗漏斗,從用戶生命週期識別流程問題、營運文題、分析深層原因。
端到端數據管道建構與維護 (ETL & Pipeline):使用 Presto/Hive SQL 處理大規模數據,負責設計與維護 Airflow DAGs、開發並優化數據市集 (Data Marts)、監控數據管道健康度,確保數據準確性 (Data Quality)。
流程自動化與工具開發 (Automation & Tooling):使用 Python 開發自動化腳本,整合 Slack、GitHub、Zendesk、Tableau、Presto、Confluence 與各類內部 API 並使用/導入 LangChain、MCP Server,實現各類研究、報表建立、Quality Assurance 等自動化更新與發布,減少人工介入、提升團隊效率
必要條件:
具備處理SQL 查詢 (Recursive CTE, Window Functions, JSON parsing) 的能力。
具備商業分析敏感度,能將模糊的業務問題 (如「為什麼客訴增加?」) 轉化為具體的數據分析專案。
熟悉 Tableau Server 、 Power BI 或相關報表製作與操作。
加分條件:
熟悉客服與工單系統營運數據結構:有客服、電商、物流等類似系統的數據分析經驗。
具備電商或供應鏈領域知識:了解電商商業模式、物流庫存邏輯。
具備 Python 實務開發能力,能夠撰寫自動化腳本、處理 API 串接或進行數據轉換。
熟悉 Airflow 或類似的工作流調度工具,有實際撰寫與維護 DAG 的經驗。
熟悉版本控制工具 (GitHub/Git),習慣 Pull Request (PR) 審查與協作流程。
AI/LLM 應用經驗:曾使用 LangChain 或內部 AI 工具建構輔助分析的 Agent 或自動化流程。
Ready to apply?
Apply to Coupang InternalShare this job
我們在台灣的包括「火箭速配」,以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品,並提供國際速配服務。
我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會,一同參與 Coupang 在台灣的成長,打造一個讓我們的顧客自問「沒有 Coupang,我該怎麼過活?」的世界。
職缺名稱: Associate, In-stock Management Specialist 庫存管理專員
主要職責:
- 負責所屬商品類別之日常營運支援,與 Category Director 合作,確保類別營運順暢
- 管理商品與供應商相關關鍵資料(如商品資訊、分類、價格與作業設定),確保資料正確並支援前台與日常營運
- 每日執行類別營運檢核(morning check),檢視商品、訂單及供應商作業狀態,主動發現並處理營運或系統異常
- 透過系統與平台檢視並修正商品或資料錯誤,避免影響使用者體驗與營運表現
擔任類別窗口,負責供應商日常溝通(商品與訂單確認、出貨與交期更新),並協助說明正確作業流程,降低錯誤發生率
- 協助團隊其他營運或專案相關事項
基本條件:
- 具備良好的溝通能力,能以 Email 為主、偶爾透過電話進行供應商及內部溝通
- 具備電商、零售或營運相關經驗者佳
- 熟悉 Excel 基本至進階操作(如樞紐分析、V lookup)
- 具備基本 SQL 或 Python 操作能力者加分(如資料查詢、簡易數據處理或分析)
招募流程:
申請資格審核 – 電話面試 – 現場(或線上面對面)面試 – 錄取通知
招募流程實況可能因職缺而異,亦可能因為時程安排或其他原因變動
將透過應徵者在申請階段提供的電子郵件,告知面試時程和結果
注意事項:
若所有職缺皆招募完成,本公告可能在所示截止日期前關閉
若應徵者在申請過程中提供假造資訊,酷澎有權收回錄取通知
酷澎不會歧視殘障人士或退伍軍人,對所有應徵者都提供平等的競爭機會
Ready to apply?
Apply to Coupang InternalShare this job
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position: Sr. Program Management Specialist (Business Intelligence)
Role Overview:
The Customer-Centric Planning team is looking for a senior Business Analyst that enables active and fast drives, providing customer Insights analysis, manage risks and opportunities for improving customer experience (CSAT), and ultimately supporting company-wide strategic decisions.
This role requires an individual with excellent attention to details, a knack for operational process planning, analytical capabilities, and strong business acumen. You must be comfortable operating in ambiguous environments and have ownership to identify and lead stakeholders to implement solutions to streamline and accelerate a wide range of business processes. An individual would succeed in this role when you’re a strategic thinker, yet capable of rolling up their sleeves and getting their hands dirty to ensure front-line execution excellence.
What You Will Do
A senior business analyst helps guide business in improving products, services, marketing programs through data analysis. This person will translate complex or ambiguous business problems into analysis requirements, implement analytical approach and drive actionable recommendations to significantly impact the business. Additionally, this person will contribute to analytics projects designed to help drive Coupang's growth, support specific initiatives from Growth Marketing and other business units, and help less senior business analysts with their development.
Essential Qualifications
Preferred Qualifications:
Recruitment Process
Details to Consider
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Taiwan Finance team is a finance business partner for Coupang Taiwan. We own financial results by working with stakeholders to define & track business input/output metrics and improve them by performing root-cause analysis. We are hiring a Principal Financial Planning & Analysis (FP&A) focusing on Central Finance domain.
What You Will Do
Deep-dive analysis: Generate data-driven insights through analysis to help guide senior level decision making
Point of contact for Taiwan business: Understand business issues and developments and work with business stakeholders to drive corrective action where necessary
Partnering with corporate finance: Work with Corporate FP&A in Global HQ to provide key developments in the business and communicate insights to senior management
Accurate management reporting: Ensure management reporting reflects the organization structure and responsibilities, driving accountability and clarity of ownership
Reporting tools development: Develop management reporting tools and systems to efficiently deliver meaningful information to the leadership team
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction:
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview:
As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns. This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business
What You Will Do:
Basic Qualifications
Preferred Qualifications:
Recruitment Process
Details to Consider
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Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position : Senior Biz. Marketing Specialist (Search advertising)
What will you do?
1. High-Precision Execution & Management
2. Strategic Keyword & Search Expansion
3. Advanced Data Analysis & "Deep Dives"
4. Creative & Landing Page Optimization
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
人人均等的機會
Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見,我們不可能達成史無前例的成功
Ready to apply?
Apply to Coupang InternalShare this job
Coupang 正在重新構想購物體驗,目標是讓每位顧客從打開 Coupang 應用程式起至訂單送達家門的每一刻都驚嘆不已。
我們在台灣的包括「火箭速配」,以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品,並提供國際速配服務。
我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會,一同參與 Coupang 在台灣的成長,打造一個讓我們的顧客自問「沒有 Coupang,我該怎麼過活?」的世界。
職位概述
你將同時負責從業務流程、用戶體驗與競品資訊中挖掘產品需求,並協助營運文件維護、制度更新與外包協同。這個角色將橫跨前中段產品營運流程,支援需求決策、產品交付與營運穩定性。
主要職責:
基本要求:
招募流程
需要考慮的事項
Privacy Notice
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Ready to apply?
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Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
eam Overview
Taiwan Finance team is a finance business partner for Coupang Taiwan’s business teams. We own financial results by working with stakeholders to define & track business input/output metrics and improve them by performing root-cause analysis. We are hiring a Senior Business Analyst Specialist as the company’s business grows exponentially.
Job Description
We are seeking a detail-oriented and analytical Business Analyst to join Taiwan Financial Planning and Analysis team. You will be required to develop the financial plan and visibility needed to achieve strategic plans and goals, drive decisions and track performance on growth, margins, expenses and strategic initiatives. Business Analyst will be responsible for monitoring and reporting on financial performance, creating essential financial reports and dashboards.
What you will do
Design, develop and improve automated reports and dashboards to measure performance and support business needs
Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business
Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects
Has the potential to become a subject matter expert in areas concerning FP&A
Qualifications
Bachelor's degree in business, Finance, Data Analytics, or a related field
5-7 years of experience in business analysis in a fast-paced technology-oriented organization (eCommerce preferred)
Proven experience in product analysis, data reporting, or a similar role
Strong analytical skills with the ability to interpret and present complex data effectively
Proficiency in querying databases (e.g., SQL) and data visualization tools (e.g., Excel, Tableau, Power BI)
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction:
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview:
As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns.
This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business
What You Will Do:
Basic Qualifications
Preferred Qualifications:
Recruitment Process
Details to Consider
submitted false information as part of the application process.
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position : Principal, Program Management (Logistics Operation Center)
What will you do?
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
人人均等的機會
Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見,我們不可能達成史無前例的成功
Ready to apply?
Apply to Coupang InternalShare this job
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
The FP&A team is in charge of planning, monitoring and advising business from finance perspectives, including annual/long-term planning to weekly/monthly/quarterly reviews, bringing total transparency to key business leaders.
Identify input metrics impacting the P&L, monitor their trends and raise the flag in case of abnormal trends and recommend the specific action plan. You will perform root cause analysis by retrieving right data.
What You Will Do
Basic Qualifications
Preferred Qualifications
Recruitment Process
Details to Consider
Privacy Notice
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Ready to apply?
Apply to Coupang InternalShare this job
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Support fundamental resolution of financial issues identified through sophisticated data analysis and lead persuasion of partnerships and other activities for automation in order to support financial decision-making by the management of Coupang
What will you do?
Improving the decision-making process and overall cost efficiency of the responsible fulfillment center through the development of a finance model
Collaborate with internal stakeholders (FC leaders, HR, Coupang HQ finance) to develop and continuously improve FC key performance indicator reports and operational dashboards
Monitoring key performance indicators and analyzing causes of changes
Review and approval of operational contracts
Own the ongoing development of weekly and monthly forecasting, operational planning and modeling tools
Essential Qualifications:
Bachelor's degree (major in management or finance preferred)
4-6 years of experience in financial planning (FP&A), business planning, or management planning
Proficient in using MS Office Excel
Experienced in leading financial projects, improving processes, or participating in decision-making
Experienced in business planning, KPI setting and initiative reporting, and performance analysis
Root cause analysis and problem-solving ability
Experience in delivering effective results in a fast changing and growing environment
Preferred Qualification
Proficiency in SQL
Proficiency in Power BI
Recruitment Process
Details to Consider
Privacy Notice
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Ready to apply?
Apply to Coupang InternalShare this job
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Role Overview
The Customer-Centric Planning team is looking for a Senior Data Analyst with an engineering mindset. You will not only be a user of data but also a builder of data infrastructure. This position highly integrates Data Analysis and Analytics Engineering. You will be responsible for maintaining Airflow ETL processes from multiple internal data sources such as Zendesk, WMS (Warehouse Management System), and OMS (Order Management System), and utilizing Python and AI tools for automation development to support the operation and optimize the experience of teams such as Supplier Support, Customer Support, and Andon.
What You Will Do
Basic Qualifications
Preferred Qualifications
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Coupang Taiwan is looking for a Senior Analyst to join our Affiliate Marketing Operations. In this role, you will work within the Growth Analytics team to enable marketing campaigns across various affiliate channels. You will partner closely with marketing stakeholders to build performance reporting and data feeds, while analyzing user behavior to support campaign operations and "wow" our customers! Additionally, you will collaborate with engineers to develop marketing products and tracking features, with the opportunity to contribute to building data models and improving our data pipelines.
What You Will Do
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Coupang Taiwan is looking for an Analyst to help with Performance Marketing operations. You will work within the Growth Analytics team to help enable marketing campaigns across various channels, which include Paid, Search, and CRM. You will partner closely with marketing stakeholders to build performance reporting, data feeds, and analyze user behavior to support campaign operations and WOW the customer! Furthermore, you will work closely with a dedicated manager who will provide guidance and support throughout your projects.
What You Will Do
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Team Overview
Taiwan Finance team is a finance business partner for Coupang Taiwan’s business teams. We own financial results by working with stakeholders to define & track business input/output metrics and improve them by performing root-cause analysis. We are hiring a Principal Business Partner focusing on Retail domain as the company’s business grows exponentially.
What you will do
Identify key input/output metrics impacting Retail P&L
Establish ambitious goals for the team and oneself, implementing concrete plans to achieve them, even in ambiguous or complex situations
Track the metrics and analyze their trends & results to provide business/financial visibilities to stakeholders
Provide constant feedback to stakeholders, raise a flag, and recommend corrective measures to deliver WOW results
Perform root cause analysis by retrieving the right data and diving deep
Qualifications
7-12+ years of experience in financial planning and analysis in a fast-paced technology-oriented organization (eCommerce preferred)
Retail / Commercial Finance Partner experience (required)
Highly analytical, detail-oriented, strong business sense, and willingness to work within a fast-paced and growing environment
Ability to gather, analyze, and organize large amounts of data and provide insight and recommendation
Strong Excel skills (required)
Fluent in English and traditional Mandarin (written and verbal)
Preferred Qualifications
MBA
Strong SQL and PowerBI skills
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction:
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview:
This role will focus on improving key financial metrics, devising measures to fundamentally resolve issues identified through high-level data analysis and formulating long-term solutions for automation in order to support financial decision-making by the management of Coupang.
What You Will Do:
Basic Qualifications
Preferred Qualifications
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
We are seeking a detail-oriented and analytical Lead Business Analysis to join the Taiwan Marketplace team. You will be required to develop the business plan and visibility/dashboards needed to achieve strategic plans and goals, drive decisions and track performance on growth, KPIs like seller acquisition, seller management, selection and GMV of marketplace categories and any strategic initiatives. This role will be critical in generating data backed insights for the business and help in achieving growth goals of the business basis those insights.
What You Will Do
Basic Qualifications
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Coupang Logistics Services is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional projects and programs. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.
What You Will Do
• Scope and create project plans for strategic, tactical, cross-functional projects and programs
• Develop processes and coordinate execution across teams
• Drive project delivery and communicate status, risks and process/product changes to senior management
• Lead cross-team coordination and manage multiple competing priorities simultaneously
• Design, implement, and optimize strategic initiatives
• Conduct data mining and analysis to support decision making
• Challenge and influence stakeholders including organization leaders
• Think strategically and execute methodically in a fast-paced environment
• Use analytical and quantitative skills to develop business cases backed by hard data and metrics
• Clearly communicate data insights to stakeholders
Basic Qualifications
• Bachelor's degree in business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field
• 10+ years of experience in program management, logistics, operations, supply chain, or transportation or equivalent professional or military experience
• Demonstrated experience leading and owning cross-functional programs
• Extensive experience owning the design, implementation, and optimization of initiatives
• Experience with data mining and data analysis
• Confidence operating in a highly ambiguous and iterative business space
• High attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Willingness to challenge and influence other stakeholders, including the organization leaders
• Ability to think strategically and execute methodically, in a fast-paced environment where continuous innovation is desired
• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
• Ability to clearly communicate data insights to others
Preferred Qualifications
• MBA and work experience in dedicated project management
• Practical application of program management methodology including PMP/Lean Six Sigma/Kaizen
• Advanced knowledge of analytical tools such as SQL, Tableau, MS Excel, or Microsoft Access
• Demonstrated experience communicating data insights to others, including use of data visualization tools
Recruitment Process and Others
Recruitment Process
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalShare this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
As the Senior Manager of Data Analytics, you will lead the intelligence engine for Coupang Taiwan’s Post-Purchase Experience, CS & Fraud. You will transform massive datasets into actionable strategies that reduce return defects, fraud, optimize customer service efficiency, and identify opportunities to improve return customer experience. You will lead a team of analysts to bridge the gap between "what happened" and "what we should do next."
What You Will Do
Strategic Insights: Lead the end-to-end analytics for the Returns and CS lifecycle. Identify root causes for high return rates (e.g., sizing issues, logistical damage, or fraud) and propose data-backed solutions.
Predictive Modeling: Develop and oversee models to predict return propensity and customer lifetime value (CLV), helping the business proactively manage risk.
Performance Measurement: Define and own the "North Star" metrics for the Taiwan CS organization, including First Contact Resolution (FCR), Net Promoter Score (NPS), and Cost per Contact.
Stakeholder Influence: Act as a strategic partner to the PPE (Process, Policy & Engineering) and Logistics teams, using data to influence the product roadmap and operational SOPs.
Team Leadership: Mentor and scale a team of high-performing data analysts, fostering a culture of technical excellence and business-first thinking.
Dashboarding & Automation: Transition the organization from manual reporting to real-time, automated BI solutions (Tableau/Looker) that empower regional leads
Basic Qualifications
Details to Consider
Privacy Notice
Ready to apply?
Apply to Coupang InternalCookies & analytics
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