• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from
• Equity in a rapidly growing startup backed by top-tier VCs

The Role:

As a Manager, Onboarding, you are responsible for leading a team of Onboarding Specialists, ensuring they deliver an exceptional onboarding experience to our service professionals (Pros). You work closely with the Senior Manager and Director to ensure that your team is equipped to help new customers successfully integrate into our platform and get the most value from our services from day one. You are passionate about our mission to serve our Pros and are dedicated to ensuring they have a seamless onboarding experience. Your role involves coaching your team to success, providing support on escalations, and acting as their primary resource. Success in this role requires developing a high-performing team and ensuring your team delivers a best-in-class onboarding experience.

Our team is passionate, empathetic, hard-working, and above all else focused on improving the lives of our Pros. Our success is their success.

What you do each day:  

• Drive key metrics for the Onboarding team, including but not limited to: Onboarding Completion Rate, Time to Value, Customer Satisfaction Score, and Retention Rate
• Manage team schedules and daily attendance to ensure adequate staffing to meet the needs of our Pros during the critical onboarding phase 
• Conduct weekly performance reviews to identify areas of opportunity and support the growth of your team
• Ensure proper escalation processes are followed and take action when necessary to resolve issues promptly
• Oversee timecards, ensuring timely submission and accurate data management
• Manage monthly performance metrics and bonuses for the Onboarding team
• Track all key metrics with accuracy, regularly reporting to management and providing feedback to your team
• Document all one-on-one meetings, performance discussions, and coaching sessions to ensure continuous development

Qualifications: 

• Bachelor's degree or equivalent experience required
• 2+ years of management experience in Customer support or related field
• Proven track record of meeting and exceeding performance metrics consistently
  
• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs

What will help you succeed in this role:

• Strong organizational and leadership skills, with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills, with a focus on team development and customer satisfaction
• Ability to motivate and inspire your team to deliver exceptional service
• Proactive problem-solving skills with a focus on improving processes and outcomes

Location Dependent Information

This role is open to candidates and the expected salary range for this role is  $70,000-$82,500. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Privacy Notice for California Job Candidates - Housecall Pro

Principal, Portfolio Strategy Manager 

San Diego, Los Angeles, San Mateo (Hybrid)

As Principal, Portfolio Strategy Manager, you will play a critical role in shaping how SIE translates strategy into actionable investment decisions across a global portfolio of Hardware, Software and Services. As a partner to teams and executives in Product Management, Engineering, Finance, Platform Business Office, Program Management and more, you will have to navigate and align competing priorities and perspectives. You will develop a comprehensive understanding of the portfolio, evolve and implement a data-informed portfolio management framework, and build trusted partnerships throughout the organization to help evaluate trade-offs and optimize portfolio balance and value. 

Responsibilities: 

• Gain a comprehensive understanding of the portfolio and its programs and develop deep insights to generate actionable recommendations 

• Ensure the portfolio reflects the right strategic investment mix and priorities to achieve business objectives 

• Standardize and improve performance measurement practices across the portfolio in partnership with data science & analytics teams 

• Provide stakeholders with actionable insights and trade-off recommendations to optimize resource allocation 

• Refine and lead execution of a value realization framework leveraging KPIs and ROI to assess programs and portfolio performance 

• Partner with cross-functional leaders to align priorities, resolve trade-offs, and enable executive decision-making through a structured process with clear ownership 

• Partner with the broader Portfolio and Program Management team to mature and scale portfolio management capabilities through frameworks, processes, and tools 

• Lead organizational change management to educate stakeholders and embed consistent portfolio practices that result in stronger accountability, faster execution, and better business outcomes 

Required skills and qualifications: 

• Bachelor's degree in science, economics or related field; advanced degree a plus 

• 12+ years of experience in portfolio management, finance, strategic planning or product management, within a technology-driven and/or customer-first environment 

• Experience in the gaming industry a plus 

• Proven success leading strategic planning for large-scale, complex, multi-billion-dollar portfolios 

• Strong understanding of portfolio management principles and practices 

• Creative problem-solver who thrives in ambiguity and creates clarity through structured thinking 

• Strong analytical mindset with the ability to balance data-driven rigor and strategic judgment  

• Track record of building and implementing effective performance measurement and value realization frameworks 

• Excellent communication and storytelling skills, with the ability to translate complexity into clear executive insights 

• Exceptional ability to influence and align senior stakeholders across diverse functions 

• Experience driving organizational transformation and change management 

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

As an Account Coordinator, Retail Paid Search, you will be an expert in production work at DEPT® and will support your account teams by executing production tasks quickly, with high quality, and error-free. Our Account Coordinators are analytical, detail-oriented, and they understand the “Why” when it comes to activation strategy, budgeting, bidding, and testing methodology. As an Account Coordinator, you will have a good understanding of Paid Search, proficiency in Excel/Sheets, and experience in Retail Search. You will own activation strategy, campaign management, and communication of specific portions of client accounts. Our Account Coordinators are capable communicators and vital members of our large account teams at DEPT®!

While DEPT® is a remote-first company, this role requires candidates to be located in either the Mountain or Pacific time zones.

WHAT YOU’LL DO:

• Developing a strong proficiency in core paid media channel execution within Amazon Search, Walmart Search, Best Buy Search and Target Search.
• Determining the best methodology for a campaign build: overall theme, keywords, audiences, parameters, settings, ads, etc. to best hit client goals.
• Monitoring campaigns daily to look for performance fluctuations and trends.
• Developing client-facing performance write-ups for the Account Manager’s review.
• Crafting clear and compelling internal and external communications.
• Understanding different bidding methodologies (smart bidding vs manual) and the strategy behind the bid adjustments as well as owning the implementation from standard bids to other modifiers as needed.
• Understanding key concepts around audience strategy (remarketing, audience targeting/layering, persona development).
• Working collaboratively and cross-functionally across internal channels to manage project deliverables and ensure client satisfaction

WHAT YOU BRING:

• A minimum of 6 months’ paid search experience (Amazon Search ideal, Google Ads or Facebook Ads acceptable) and be comfortable with topics such as budgeting, bidding, and testing methodology
• Proven prior work experience in a production-oriented or similar role
• Strong analytical and reporting skills and be proficient in Excel; you already know vlookup, pivot tables, concatenating, text to columns, and love working with numbers
• Candidates being considered for this role will be to be located in either the Mountain or Pacific time zones.

Additional things that will impress us: 

• An Amazon/Walmart Search Ads certification
• You are an energetic and creative search marketing enthusiast; eager to roll up your sleeves and be hands on, learn, and grow in the search engine marketing space
• Strong written and verbal communication skills 
• You are entrepreneurial spirited and a self-starter; able to work both independently and in a team environment
• A desire to stay current with the latest marketing trends

WHAT DO WE OFFER?

• Healthcare, Dental, and Vision coverage
• 401K plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave
  
  

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle, or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-remote 

Sr. Shared Services Manager, Analytics

San Mateo, San Diego (Hybrid)

We are seeking a Senior Shared Services Analytics Manager to serve as the operational heartbeat of our global analytics organization. Reporting to the Director of Analytics Operations and supporting the Analytics Leadership Team, you will act as a strategic partner, driving the department's internal identity, communication strategy, and team development.

In this role, you will bridge the gap between technical excellence and organizational health. You will be responsible for managing high-stakes executive communications and orchestrating large-scale departmental processes & events for a team of 150+ professionals. Your mission is to ensure our global team is strategically aligned, highly skilled, and  clearly communicating across the PlayStation ecosystem.

Responsibilities

• Executive Operations & Communications – Act as a strategic proxy for leadership. Own the creation of high-impact executive presentations and briefings for the VP and other senior stakeholders. Translate complex analytics initiatives into compelling narratives for both technical and non-technical audiences.
• Departmental Voice – Design and execute a comprehensive internal communications strategy. Manage departmental newsletters, announcements, and the brand of the analytics organization to ensure all team members stay informed and inspired.
• Internal Training – Lead the skills uplifting roadmap. Identify skill gaps within the analytics space and develop formal training plans, workshops, and certification paths to keep the team at the forefront of industry trends.
• Strategic Orchestration – Own the end-to-end planning for major departmental milestones, including quarterly planning sessions, all-hands meetings, and large-scale team-building events. Balance business-critical alignment with culture-building.
• Stakeholder Enablement – Develop and maintain a framework for stakeholder training, ensuring our business partners know how to effectively engage with analytics services and self-serve tools.
• Operational Rhythm – Maintain the departmental cadence of accountability. Track progress against non-technical strategic goals and ensure the leadership team is prepared for key milestones.
• Change Management & Culture – Drive organizational change initiatives that improve team morale and operational efficiency. Act as a culture-carrier, ensuring a consistent and inclusive experience across a global, distributed team.
• Organizational Insights – Design and execute the voice of the employee strategy. This includes architecting internal surveys to measure departmental health, training effectiveness, and event impact. Collect feedback data and synthesize complex feedback into actionable themes and executive-level readouts to inform future strategy.

What We’re Looking For:

• 8+ years of experience in strategy consulting, analytics operations, program management, or as a chief of staff within a large-scale technology organization
• Exceptional ability to create compelling presentations and written communications that simplify the complex
• Proven track record of building training programs or learning & development initiatives in the technology industry
• Experience managing large-scale logistics for large groups events, including both virtual and in-person formats
• Ability to navigate a matrixed global environment, building rapport with individual contributors while providing candid upward feedback to leaders
• A deep understanding of the gaming industry or high-volume consumer tech is a significant plus
• High proficiency with tools such as MS Outlook, PowerPoint, Teams, SharePoint, and Slack for internal narrative-building and communications;

We are looking for an inspirational and hardworking person to join the Platform Hosting Cloud Security Engineering team at SIE! You'll be joining a team of innovative engineers who are unified in their mission to make PlayStation the best and most secure gaming platform. This support is fulfilled by minimizing impact to the platform while ensuring security needs are met. This role is highly technical and requires a shown grasp of security principles and how they are applied to production environments. You will assist in the planning, building, development, testing, and management of security tools and processes that provide protection and visibility of our cloud environments.

Key Responsibilities

Service Mesh & API Security

• Deep expertise with service mesh architectures (e.g., Istio, Kong), to enable secure & reliable east-west service communication

• Extensive experience managing and configuring API gateways (e.g. Kong, Amazon API Gateway) for internal and external services, including:

• Authentication and authorization through OIDC, OAuth2, JWT, and mTLS

• Secure API exposure and traffic governance

Certificates & mTLS Management

• Strong experience managing PKI and certificate lifecycles, including issuance, rotation, and revocation

• Practical experience deploying and managing mTLS within distributed systems and Kubernetes workloads

• Experience integrating certificate authorities (CAs) and automating certificate management (e.g., cert-manager or similar tools)

• Understanding of trust models and certificate chain validation in zero-trust environments

Security Hardening & Zero Trust

• Strong background in security hardening and zero-trust architecture, including:

• Enforcing default mTLS across workloads

• Carrying out infrastructure-level authentication and authorization

• Crafting and maintaining fine-grained access control policies

• Experience building and maintaining zero-trust security models across multi-cluster or distributed systems

• Write and detail security policies and practices with clear, practical mentorship to ensure understanding and effective implementation

Kubernetes Security & Access Control

• Strong experience securing Kubernetes environments, including:

• Implementing namespace isolation and protection strategies

• Crafting and enforcing access controls and policies

• Managing service accounts and workload identities securely

• Familiarity with Kubernetes security guidelines, including least privilege access, network policies, and workload segmentation

Qualifications

Technical Skills & Platform Experience

• Bachelor's degree or equivalent experience required

• Proficiency in scripting and programming languages such as Python and Go

• Demonstrated experience applying and upholding security governance frameworks, including security policy enforcement and compliance controls

• Hands-on experience working with multi-cloud environments, particularly AWS and GCP

• Strong experience with Kubernetes and containerized environments

• Build, and implement security controls and frameworks

• Experience implementing security guidelines (mTLS, OAuth2, JWT, RBAC, ABAC)

• Detect security gaps, and lead efforts to mature security tooling and operational processes

• Work closely with product and platform teams to define system requirements, engineer, and implement cloud based security applications and controls

• Write code to automate security processes which seamlessly integrate into code builds and deployments, applying DevSecOps processes and tools

• Develop, and deploy automation solutions that help audit, secure, and affect changes across multi-cloud environments

• Reviewing tools for improving platform availability using automated protection mechanisms

• Experience with monitoring and observability tools (Grafana, Datadog)

• Research and recommend new technologies and collaborates on solutions

• Excellent written and oral communication skills. Strong social skills include the ability to articulate to both technical and non-technical audiences. Also, strong analytical and problem-solving skills.

• Technical certifications or other demonstrations of passion in security and technology such as CISSP, CCSP are a plus!

We are looking for an inspirational and hardworking person to join the Platform Hosting Cloud Security Engineering team at SIE! You'll be joining a team of innovative engineers who are unified in their mission to make PlayStation the best and most secure gaming platform. This support is fulfilled by minimizing impact to the platform while ensuring security needs are met. This role is highly technical and requires a shown grasp of security principles and how they are applied to production environments. You will assist in the planning, building, development, testing, and management of security tools and processes that provide protection and visibility of our cloud environments.

Key Responsibilities

Service Mesh & API Security

• Deep expertise with service mesh architectures (e.g., Istio, Kong), to enable secure & reliable east-west service communication

• Extensive experience managing and configuring API gateways (e.g. Kong, Amazon API Gateway) for internal and external services, including:

• Authentication and authorization through OIDC, OAuth2, JWT, and mTLS

• Secure API exposure and traffic governance

Certificates & mTLS Management

• Strong experience managing PKI and certificate lifecycles, including issuance, rotation, and revocation

• Practical experience deploying and managing mTLS within distributed systems and Kubernetes workloads

• Experience integrating certificate authorities (CAs) and automating certificate management (e.g., cert-manager or similar tools)

• Understanding of trust models and certificate chain validation in zero-trust environments

Security Hardening & Zero Trust

• Strong background in security hardening and zero-trust architecture, including:

• Enforcing default mTLS across workloads

• Carrying out infrastructure-level authentication and authorization

• Crafting and maintaining fine-grained access control policies

• Experience building and maintaining zero-trust security models across multi-cluster or distributed systems

• Write and detail security policies and practices with clear, practical mentorship to ensure understanding and effective implementation

Kubernetes Security & Access Control

• Strong experience securing Kubernetes environments, including:

• Implementing namespace isolation and protection strategies

• Crafting and enforcing access controls and policies

• Managing service accounts and workload identities securely

• Familiarity with Kubernetes security guidelines, including least privilege access, network policies, and workload segmentation

Qualifications

Technical Skills & Platform Experience

• Bachelor's degree or equivalent experience required

• Proficiency in scripting and programming languages such as Python and Go

• Demonstrated experience applying and upholding security governance frameworks, including security policy enforcement and compliance controls

• Hands-on experience working with multi-cloud environments, particularly AWS and GCP

• Strong experience with Kubernetes and containerized environments

• Build, and implement security controls and frameworks

• Experience implementing security guidelines (mTLS, OAuth2, JWT, RBAC, ABAC)

• Detect security gaps, and lead efforts to mature security tooling and operational processes

• Work closely with product and platform teams to define system requirements, engineer, and implement cloud based security applications and controls

• Write code to automate security processes which seamlessly integrate into code builds and deployments, applying DevSecOps processes and tools

• Develop, and deploy automation solutions that help audit, secure, and affect changes across multi-cloud environments

• Reviewing tools for improving platform availability using automated protection mechanisms

• Experience with monitoring and observability tools (Grafana, Datadog)

• Research and recommend new technologies and collaborates on solutions

• Excellent written and oral communication skills. Strong social skills include the ability to articulate to both technical and non-technical audiences. Also, strong analytical and problem-solving skills.

• Technical certifications or other demonstrations of passion in security and technology such as CISSP, CCSP are a plus!

Sr. Technical Program Manager – San Diego

As a key leader of the Commerce - Technical Operations team, you will help drive the availability and enablement for PlayStation Store and purchase platforms. You will partner closely with service development teams to deliver exciting, new product and platform capabilities, while continuously raising the bar of maturity for operational excellence for millions of players worldwide.

We are seeking an experienced TPM with a strong balance of technical, organizational, and interpersonal skills. You will drive large-scale, cross-functional programs that impact teams throughout SIE. This role requires navigating complex systems, managing dependencies, and delivering results in a fast-paced, high-availability environment. 

Responsibilities:

As a TPM in Technical Operations, you will lead the delivery of development and operational initiatives across 100+ commerce experiences and backend services in a cloud environment. You will ensure high availability, resiliency, scalability, and performance across the platform.

You will collaborate closely with development, platform, security, and global operations teams to operate a highly available commerce ecosystem while enabling teams to efficiently deliver customer-facing features.

Other responsibilities include...

• Lead SRE and technical initiatives in a fast paced and highly collaborative environment supporting horizontally across a large software development organization.
• Demonstrate people and soft skills to generate a positive atmosphere of excitement and collaboration towards delighting customers and pushing the limits of technology.
• Manage delivery schedules and timelines across multiple products and teams, ensuring timelines are met and communication is transparent at all levels
• Collaborate and partner with other SRE teams that specialize in areas such as platform hosting, Kubernetes, CICD, and data services inspiring change and ensuring optimal application performance and resiliency across all back-end services 
• Identify and solve complex problems, simplifying them into clear, actionable insights that drive informed decisions and behavioral change.
• Be an advocate for continuous process improvement and innovation.
• Leverage technical expertise to bridge the gap between engineering and business. Translating complex concepts for technical and non-technical audiences, including executive leadership.
• Ensure to advocate and drive all tenets of SRE including availability, resiliency, observability, capacity, elasticity, supportability and automation.
• Conduct, document and present root cause analysis documents to share incident insights and findings with our broader engineering organization.

Qualifications:

• Bachelor's Degree in Engineering,Computer Science or equivalent  
• 5+ years of experience in Technical Program Management in an agile software development environment.
• 5+ years hands-on cloud experience – integrating, developing and managing applications
• 5+ years of relevant work experience in a highly visible, global and/or critical production, software environment
• 5+ years of experience or exposure to software engineering or supporting/maintaining software systems experience (Java, React, etc.)
• Experience managing projects and dependencies across cross functional teams, building sustainable processes, and coordinating release schedules.
• Excellent written and verbal communication skills with the ability to influence and collaborate across multiple groups with varied priorities.
• Excellent judgment, organizational and problem-solving skills.
• Experience or exposure to container technologies and orchestration (ie: Docker, Kubernetes, EKS)
• Experience or exposure to observability tools (ie: DataDog, CloudWatch, Splunk)

Senior Manager, Content Personalization

San Mateo or San Diego  (hybrid)
OR
London, UK (hybrid) 

Role overview:

As the Senior Manager, Content Personalization you will be part of the PlayStation Store team responsible for showcasing the incredible range of gameplay experiences on the PlayStation Store to over 100 million loyal gamers. Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues. 

You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior. Your analytical skills and creative thinking will help you drive experimentation at scale, both leading and supporting personalization tests.

You will monitor and optimize customer experiences across omnichannel touchpoints, including console, app, and web storefronts. By identifying market-level opportunities, you will support teams in enhancing player engagement and conversion through highly personalized experiences. Your hands-on approach will involve systematically developing hypotheses to test and optimize performance, setting up and executing tests with well-defined goals and KPIs to drive commercial growth. With a growth mindset, you will foster a culture of continuous improvement, sharing best practices and insights across the organization. 

Highly collaborative, you will partner with stakeholders across D2C, GM/GSBO, and Product teams to develop a world-class player experience. You will deliver a well-defined program of work through agreed roadmaps, contributing to Store strategy and development as part of the extended Store Leadership Team. 

What you’ll be doing:

• Drive Impact via Personalization: Establish yourself as a trusted leader of the personalization cross-functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business.
• Develop & Deliver a Content Personalization Strategy: responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth. 
• Design, Evaluate and Report Results: be an authority on personalization data and test results, establishing clear frameworks and guidelines to help evaluate the impact of personalization. Work closely with Product and Analytics teams to further refine reporting dashboards in order to increase valuable insights and produce actionable insights and data-backed recommendations. 
• Translate Strategy into Action: accountable for translating strategy and plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of KPI’s with stakeholders to ensure alignment with the Store Strategy and Mid-Range Plans. 
• Foster Continuous Improvement: develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement. Work closely with Store teams to stay abreast of commercial priorities and further understand how players are responding to commercial executions and campaigns. 
• Evaluate and Report Results: Work with the Personalization pod to evaluate results, help determine the statistical significance of tests and assess the impact on incremental revenue and other KPIs. Help develop detailed insights and reporting on tests to highlight performance impact and produce actionable insights and data-backed recommendations. 
• Collaborate Across Teams: Collaborate with teams across the business, including the Store, D2C, GM/GSBO, and Product Teams, to build strong relationships and to deliver against insights, plans, and recommendations. Ensure all plans align with brand and marketing guidelines. Work with Matrix teams to foster a collaborative global and local hybrid culture that encourages and supports high performance, creativity, innovation, and data led decision making.  
• Understand Industry Trends: Stay abreast of trends and best practices in digital commerce. Keep up to date with emerging industry trends, and best practices to bring fresh, innovative ideas to the business. 
• Team leadership: lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives.

What we’re looking for:

• The ideal candidate will have a minimum of 12 years’ experience in digital media entertainment - working across commerce and personalization, a passion for understanding customers and strong commercial instincts supported with a demonstrable experience of delivering commercial impact and growth. 
• Proven experience in people management, including leading teams, performance coaching, and fostering professional development.
• Adept at using data and analytics to develop a deep understanding of customer trends, with experience of creating programs of work to continuously personalize and improve customer interfaces and experiences. 
• Strong background of experimentation and experience of refining testing and experimentation methodologies and frameworks to deliver against KPIs in a scaled growth business. 
• Excellent data and analysis skills and comfort using analytics tools to understand and synthesize results and identify commercial opportunities. 
• Exemplifies a systematic, disciplined, and logical approach to problem solving, whilst also considering innovative and creative options.
• Extensive experience of working in a direct-to-consumer digital or e-commerce business, in either the Retail, FMCG, Media or Tech verticals. A passion for the games industry and gaming is desired but not essential. 
• Exceptional interpersonal skills, with demonstrable experience working in tandem across commercial and product teams. The ability to work collaboratively at a local and global level in a hybrid environment is also important. This individual should also be comfortable working across multiple levels in an organization and communicating with large groups of colleagues and senior stakeholders effectively. 
• Experience of working collaboratively across sales, marketing, and insight teams to develop and deliver programs of work and further comfort in working with Product and Engineering Teams to propose product and functionality enhancements. 
• Bachelor’s degree or equivalent in Math, Marketing, Data Science or Business Analytics 
• Experience and comfort of delivering in a high energy, fast paced and changing environment.

ABOUT SWTHZ 

SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and over 300 licenses sold, SWTHZ is focused on accelerating the world's adoption of contrast therapy through private suite experiences, harnessing the power of infrared sauna and cold plunge. 

JOB SUMMARY 

The SweatHouz Studio Experience Manager plays a critical role in leading and motivating their team to deliver an exceptional guest and member experience that drives membership growth, retention, and revenue. You will be a passionate advocate for the SWTHZ brand, embodying our core values of integrity, respect, fairness, and excellence. 

JOB LOCATION: San Diego, California 

ESSENTIAL DUTIES & RESPONSIBILITIES 

Sales and Membership Growth  

• Achieve studio membership and revenue goals: Collaborate with the sales team to develop and implement strategies to attract new members and retain existing ones. 
• Provide exceptional sales support: Coach and mentor sales associates on effective sales techniques and product knowledge. 
• Track and analyze membership data: Monitor key membership KPIs and use insights for strategic decision-making. 
• Partner with the marketing team: Actively participate in marketing initiatives and promotions to drive awareness and generate leads. 

Leadership & Team Management  

• Build and cultivate a high performing, engaged team: Foster a positive and collaborative work environment where employees feel valued, motivated, and empowered to succeed. 
• Develop and coach team members: Provide effective training and coaching to ensure all team members possess the skills and knowledge needed to excel in their roles. 
• Lead by example: Demonstrate exceptional work ethic, communication, and customer service skills, inspiring your team to do the same. 
• Performance management: Implement effective performance management practices, including setting goals, providing regular feedback, and conducting performance reviews. 

Operational Excellence  

• Ensure smooth and efficient daily operations: Oversee all aspects of studio operations, including scheduling, staff assignments, inventory management, and adherence to company policies and procedures.
• Maintain a clean, inviting, and safe studio environment: Implement and enforce hygiene and safety protocols to create a comfortable and enjoyable experience for all guests and members. 
• Manage studio cleanliness: Allocate cleaning staff in a manner that keeps attrition under 7%. 
• Identify and implement operational improvements: Keep a strong pulse on your studio. Continuously identify opportunities for improvement in both the team member and member experience. Implement effective solutions as needed. 

 KEY SKILLS & ABILITIES  

• Leadership: Can you inspire a shared sense of purpose in the studio? This includes leading your team through change, getting buy-in, and coaching through ambiguity. 
• Business Acumen: Can you see beyond the surface and understand the intricate dance of sales and operations? 
• Strategic Thinking: Problems and challenges in the studio are not roadblocks but puzzles waiting to be solved. Can you dissect a challenge, analyze its components, and forge solutions that deliver financial results? 
• Persuasion: Relationship-based selling is not coercion but building trust and value. Can you build trust with studio guests (intros) and create a compelling vision for why they should join and become a member of the studio? 
• Delegation and Empowerment: Can you delegate in a way that drives strong revenue and meets membership targets? 

MINIMUM QUALIFICATIONS

• High School Diploma or GED required. 
• Degree in a related field preferred. 
• 3+ years of experience in a sales environment, with a proven track record of relationship-based selling, building value, and overcoming objections. 
• 3+ years Management experience preferred, including leading teams, coaching, and driving performance outcomes. 
• Current AED/First Aid/CPR certification 
• Reliable means of mobility for travel to studio location

PHYSICAL DEMANDS & ENVIRONMENTAL CONDITIONS 

• Must be able to lift up to 50 lbs. 
• Physical efforts required for daily duties, including squatting, bending, reaching, spotting, jumping, and prolonged standing and walking 
• Exposure to cleaning chemicals and sanitizing agents
• Must be comfortable administering CPR/AED protocols

INTERPERSONAL SKILLS 

• Inquisitive: Eager to learn and understand.  
• Attentive: Mindful, observant, empathetic, and considerate of others. 
• Dependable: Consistent, flexible, true to their word, and reliable. 
• Enthusiastic & Passionate Positive, engaged, and deeply passionate about health, wellness, and the brand; eager to be of service. 
• Performance-Minded: Strives for excellence, continuously improves abilities, and delivers results at the highest level. 
• Energetic: Possesses strong endurance, is self-motivated, and faces challenges head-on. 
• Honest: Demonstrates high integrity, conscientiousness, and truthfulness.  

BENEFITS  

• Competitive Compensation and Bonus Eligibility  
• Flexible Work Schedule 
• Free Drop-In Sessions  
• Career Growth Opportunities 
• Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.)  
• Flexible Vacation  
• Supportive Leadership Team 

COMPENSATION: $70,000 annually plus bonus

Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. 

Position: Store Manager

Internal Deadline to Apply: May 11, 2026

Interview Plan

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Store Manager

As a Lush Store Manager, you're a true leader who embodies our core values in everything you do. Whether you're interacting with customers, motivating your team, or making important business decisions, you always keep the following in mind: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. These are more than just buzzwords to you – they're a way of life.

As the Store Manager, you're responsible for: 

• Recruiting your team
• Training and developing your management team
• Training and developing your team on brand, product, and service

You oversee all aspects of the retail business, from managing budgets to exceeding sales targets. But you know that there's more to it than just the numbers – it's also about creating an environment that fosters a strong customer experience, staff experience, and operational excellence. And as you lead your team to greatness, you'll be constantly assessing your own performance and seeking feedback, resources, and opportunities to grow and develop.

Responsibilities:

Sales & Customer  Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need.
• Driving Sales: demonstrate strong business acumen and understanding of your metrics and reports by developing and executing business plans that align with the American business strategy to achieve both short- and long-term goals that improve KPIs and achieve sales goals.

Team Leadership:

• Leadership Practices and Staff Development: demonstrate the Leadership Practices and coach and develop your team in their careers by creating development plans, encouraging learning through Lush tools, coaching behaviors as they arise, and providing constructive feedback that inspires and motivates.
• Diversity, Equity, Inclusion, and Belonging: actively committed to maintaining a diverse team and creating an inclusive environment by prioritizing DEIB training and initiatives and actively collaborating with your team on solutions that promote equity and belonging.
• Engagement and Performance: balances analysis, experience, and perspective when making decisions about performance concerns and creates action plans to improve staff engagement, demonstrating empathy and considering personal situations/struggles when approaching performance concerns. 
• Recruitment and Selection: forms teams with appropriate and diverse mix of styles, perspectives, and experience and demonstrate equal employment opportunity practices by providing transparency and equity in the interview and promotion process and supporting staff to grow and develop in their retail careers.

Operational Excellence:

• Policies and Procedures: prioritize shop compliance and ensure your staff have completed training and are practicing company standards for time and attendance, breaks and meals, product integrity, respectful workplace, anti-harassment and anti-discrimination guidelines, health and safety protocols, daily communication, all within your budget.
• Stock and Inventory: Ensure your team is trained and equipped to abide by standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times; using inventory reporting tools, create and execute action plans to manage orders, inventory and waste, within your allocated budget. 
• Visuals and Merchandising: Create and execute merchandising plans to improve KPIs and train and manage your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time, and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks, and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy, while staying within your labor budget.

Qualifications:

Required:

• 3-5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management

• Excellent listening and communication skills  
• Excellent analytical, critical thinking and troubleshooting skills.  
• Excellent organization and time management skills  

• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty, and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback.
• Strong record of accomplishment of developing retail staff careers.
• Proficient in excel, Microsoft suit, and adaptable to other systems as required. 
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color,  gender identity or expression,  sexual orientation, ancestry,  ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

The application window will be open until at least April 24, 2026 . This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

This role is part of the Growth department on the Digital team. You'll collaborate with ad operations and growth specialists to deliver web, app, and media analytics to key stakeholders. The Growth team works across departments—including sales, marketing, brand, and product—to identify new opportunities and test strategies to drive revenue and improve the customer experience with GFiber’s products.

Role Description

As the Marketing Web Developer you will be the technical lead responsible for managing GFiber’s websites and integration points, supporting digital marketing and sales efforts. You’ll lead, organize, and manage program activities that drive business outcomes while developing systems to proactively identify improvements and drive future optimizations including change management and performance metrics. You'll oversee content management systems, A/B testing tools, and tracking implementations, ensuring smooth operations and optimal performance. Collaboration with cross-functional teams will be key in driving our analytics, marketing, and growth initiatives.

In this role, you'll:

• Engineer and maintain the GFiber web architecture, writing clean, scalable code to integrate marketing technology stacks and third-party services. 
• Implement and manage tools for content management, knowledge management, A/B testing, tracking, and services integration.
• Create technical design documents for new website features and integrations.
• Manage user access, roles, and responsibilities for web tools like Contentful, Optimizely, and KMS Lighthouse.
• Support change requests, issue management, and day-to-day updates related to website content and services, and also align with stakeholders on decisions and changing circumstances.

At a minimum we'd like you to have:

• Bachelor's degree in Digital Marketing, Computer Science, or related fields—or equivalent practical experience.
• 4 years' experience building high-traffic marketing websites and scalable web systems using React, Typescript and JavaScript.
• Experience with A/B testing tools (e.g. Optimizely, Optimize, Test and Target) and experiment configuration.
• Experience implementing and leveraging analytics, tracking and data warehouse platforms (e.g., Google Analytics 4, Google Tag Manager, BigQuery).

It's preferred if you have:

• Experience with headless Content Management Systems (e.g. Contentful, Sanity).
• Experience with ad-tech integrations and custom tracking pipelines for Google Ads and Campaign Manager, ensuring accurate reporting and data attribution for high-traffic marketing sites via API. 
• Experience with AI tools coding tools and LLM technologiesExperience using written and verbal communication to convey technical requirements to both technical and non-technical stakeholders.
• Experience with Python and back-end integrations to support large-scale consumer traffic.

The US base salary range for this full-time position is between $132,800 - $175,100 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

As a Manager, Paid Social, you drive growth by leading high-impact social media campaigns that exceed client expectations. Your strategic vision and deep understanding of paid social platforms, audience targeting, creative testing, and measurement enable you to develop tactical roadmaps, performance dashboards, and compelling presentations that keep stakeholders informed and confident. You prioritize initiatives that deliver the greatest impact, ensure flawless execution, and mentor team members to elevate their craft. As a contributor to agency thought leadership, you help build a high-performing team that consistently delivers exceptional results.

WHAT YOU’LL DO:

• Lead paid social strategy and execution across a portfolio of B2B clients, ensuring performance meets or exceeds efficiency, growth, and budget goals.
• Develop and implement platform-specific optimization and monitoring strategies across channels such as Meta, TikTok, LinkedIn, Snapchat, Pinterest, and Reddit.
• Own paid social contributions to client roadmaps, testing plans, dashboards, and QBRs/FBRs, ensuring alignment with broader account and marketing strategies.
• Quantify, prioritize, and execute initiatives with the highest potential impact on performance, audience growth, and client objectives.
• Partner closely with Client Partners to deliver clear, strategic paid social recommendations and support client-facing communications.
• Contribute high-quality paid social insights and narratives to key client deliverables, including tactical plans, creative strategies, and business reviews.
• Ensure all paid social work undergoes rigorous QA and is executed accurately, maintaining strong stewardship of client budgets and brand standards.
• Ability to speak on client calls and be client facing where applicable within reporting calls, statuses, etc. 
• Coach and mentor team members by supporting onboarding, providing account context, and developing both technical and strategic paid social capabilities.

WHAT YOU BRING:

• Minimum of 3 years of hands-on paid social experience across platforms such as Meta Ads Manager, LinkedIn Campaign Manager, and analytics tools for B2B clients.
• Advanced understanding of paid social strategy across the funnel, including audience development, creative testing, and conversion optimization.
• Experience managing campaigns across awareness, consideration, and performance objectives, with a strong grasp of full-funnel activation.
• Proven experience designing, executing, and analyzing A/B tests across creatives, audiences, and formats to inform optimization and strategy.
• Demonstrated ability to analyze performance, surface insights, and deliver clear optimization recommendations to internal and external stakeholders.
• Strong analytical and reporting skills, with proficiency in Excel and/or dashboarding tools for performance tracking and insights.
• Excellent written and verbal communication skills, with experience contributing to client-facing presentations and strategic storytelling.
• Experience mentoring or managing junior team members, supporting skill development, performance growth, and team engagement.

WHAT DO WE OFFER?

• Healthcare, Dental, and Vision coverage
• 401K plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

The anticipated salary range for this position is $80,000 - $100,000. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible.

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle, or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-remote  

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

As a Manager specializing in Paid Search, you drive growth by orchestrating campaigns that exceed client expectations. Your strategic vision and deep understanding of SEM, bid strategies, and client goals enable you to craft tactical roadmaps, dashboards, and compelling presentations that keep stakeholders informed. You effectively prioritize impactful initiatives for error-free delivery and mentor team members to refine their craft. Contributing to agency thought leadership; you help build a thriving team that delivers outstanding results.

WHAT YOU’LL DO:

• Lead paid search strategy and execution across a portfolio of clients, ensuring performance meets or exceeds efficiency, growth, and budget targets.
• Develop and implement channel-specific optimization and monitoring strategies, leveraging bid management platforms such as SA360 to drive results.
• Own paid search contributions to client roadmaps, testing plans, dashboards, and QBRs/FBRs, ensuring alignment with overall account strategy.
• Quantify, prioritize, and execute initiatives with the greatest potential impact on account performance and client objectives.
• Partner closely with Client Partners to deliver clear, strategic paid search recommendations and support client-facing communications.
• Contribute high-quality paid search content to critical client deliverables, including tactical plans and business reviews, meeting all deadlines and QA standards.
• Ensure all paid search work undergoes rigorous QA and is executed accurately, maintaining strong stewardship of client budgets.
• Coach and mentor team members by supporting onboarding, providing account-level context, and developing both technical and strategic paid search capabilities.
  
  

WHAT YOU BRING:

• Minimum of 3 years of hands-on paid search experience across Google Ads, Bing Ads, and analytics platforms.
• Advanced understanding of paid search strategy across the funnel, including experience with bid management platforms such as SA360.
• Experience managing campaigns across Google Search, Display, and App campaigns, with a strong grasp of full-funnel activation.
• Proven experience designing and analyzing A/B tests to inform optimization and strategy decisions.
• Demonstrated ability to analyze performance, present insights, and make clear optimization recommendations to internal and external stakeholders.
• Strong analytical and reporting skills, with proficiency in Excel for data analysis and performance tracking.
• Excellent written and verbal communication skills, with experience contributing to client-facing presentations and strategic narratives.
• Experience mentoring or managing junior team members, supporting skill development, performance growth, and team engagement.

WHAT DO WE OFFER?

• Healthcare, Dental, and Vision coverage
• 401K plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

The anticipated salary range for this position is $80,000 - $100,000. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible.

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle, or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-remote  

Transform Your Career 

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way. 

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning. 

The Team - Accounting Advisory 

Our Accounting Advisory team brings together experienced public accounting professionals and business advisors with deep technical and operational expertise. We partner with high-growth and emerging companies to support IPO readiness, capital raises, M&A lifecycle events, complex technical accounting matters, and evolving financial reporting requirements. The team leverages our Technical Accounting Solution Center and industry specialists to help FinTech clients scale confidently while meeting regulatory and investor expectations.

Your Impact 

• Advise FinTech, payments, SaaS, lending, digital banking, and technology-enabled financial services clients—both public and private—on complex accounting and financial reporting matters, including IPO readiness, audit preparedness, transaction support, carve-outs, and adoption of new accounting standards.
• Serve as a trusted advisor to executive leadership, providing practical, research-backed guidance on technical accounting, financial controls, and reporting implications of innovative business models.
• Lead client engagements end-to-end, including project scoping, delivery execution, timeline management, and coordination across cross-functional teams.
• Develop and deliver executive-level presentations outlining technical conclusions, project plans, risks, and recommended paths forward.
• Build and grow long-term client relationships with a strong focus on identifying expansion opportunities and converting advisory insights into new engagements.
• Play an active role in business development by originating opportunities, supporting proposals, participating in client pitches, and collaborating with Partners on go-to-market initiatives within the FinTech ecosystem.
• Monitor team performance to ensure quality, consistency, and adherence to professional standards while mentoring and developing high-performing talent.
• Contribute to the development of innovative solutions, methodologies, and thought leadership related to FinTech accounting, emerging technologies, and evolving regulatory expectations.
• Act as an ambassador of the firm in the marketplace, strengthening our brand through networking, industry involvement, and client advocacy

Your Experience 

Minimum Qualifications 

• Bachelor’s degree in Accounting
• CPA required
• 8+ years of experience in professional services (public accounting and/or accounting advisory)
• Strong experience supporting FinTech, technology-enabled financial services, or high-growth SaaS companies
• Deep knowledge of U.S. GAAP, SEC reporting requirements, and internal controls
• Demonstrated success managing client relationships and contributing to revenue growth
• Willingness to travel up to 25%

Preferred Qualifications 

• Master’s in Accounting or MBA
• Experience supporting IPO-stage or recently public FinTech companies
• Familiarity with complex revenue models, stock-based compensation, business combinations, purchase accounting and equity-linked financing structures
• Experience with ERP and accounting systems such as NetSuite, Workday, Oracle, SAP, or Microsoft Dynamics 365
• Proven ability to lead teams, manage multiple engagements, and operate effectively in fast-paced, growth-oriented environments
• Prior experience originating or expanding client relationships within a consulting or advisory firm

#LI-Hybrid

About Exactera

Exactera is an AI-enabled tax services platform that manages corporate tax risk across international tax, specialty tax incentives, and indirect tax through planning, strategy, compliance, and resolution. Built on proprietary data assets, AI at scale, and expert-verified delivery, we give the finance function the accuracy, defensibility, and capacity they could not achieve any other way.

We are in a deliberate transformation of becoming more focused, more effective, and more intentional about how we grow. Every hire we make is strategic, and every investment is tied to a clear mission: delivering exponential tax confidence.

This role is a hybrid role that is based out of our San Diego or Tarrytown, NY offices, reporting to the CRO.

The Opportunity

We are looking for a Marketing Manager who is some parts strategist and most parts doer… hungry to build, ship, and grow into a leadership role. You will be the engine behind our content strategy, GEO/AEO roadmap, and brand presence across every channel and touchpoint. You will report directly to the CRO and work cross-functionally with our GTM team, Revenue Optimization function, and SMEs across our business units.

What You Will Own

• Drive a consistent, high-cadence content strategy: owning the editorial calendar, partnering with SMEs across our international tax, incentives, and indirect tax business units and producing a balanced mix of evergreen thought leadership and timely, campaign-mapped content
• Own Exactera's GEO and AEO strategy and execution in partnership with our external service partner, positioning us ahead of the curve for AI-powered search by end of year
• Manage and partner with a Marketing Coordinator to help execute multi-channel campaigns across email, social, web, and virtual events
• Lead the design and production of internal and external collateral: sales one-pagers, decks, campaign assets, and event materials… maintaining brand consistency across every output
• Partner with the GTM team on campaign and product launch execution, and serve as a thought partner to the CRO on messaging and market positioning

Who You Are

• 5 years of marketing experience with a strong lean toward content strategy and creation; B2B professional services or SaaS background in Finance function preferred
• A doer who ships first and optimizes second, with the organizational discipline to manage a content engine and the ambition to grow into a Director-level leader
• AI-adept and already using tools daily: our stack includes Claude, Lovable, n8n, and Gamma; if you have a must-have tool not on the list, we will buy the license
• Hands-on experience managing WordPress & Hubspot or similar CMS platforms and producing or overseeing marketing collateral and design output
• A strong writer who can translate complex tax and finance topics into compelling, audience-focused content

What Success Looks Like

• A consistent, high-quality content engine running within the first 60 days
• GEO/AEO strategy defined and in-market execution underway by end of Q3; measurably improved AI-search presence by year end
• Website and collateral reflecting a polished, consistent brand across every channel
• Cross-functional stakeholders describe you as a true partner, and you are on a clear path toward Director

Why Exactera

We hire deliberately and invest in every person we bring on. This role has direct CRO visibility, meaningful influence on how Exactera shows up in the market, and a clear growth path as we scale. If you want to build — not just manage — and you want a company that will give you the tools, trust, and room to do your best work, this is your role.

ABOUT SWTHZ 

SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and more than 300 licenses sold, SWTHZ is committed to accelerating the world's adoption of contrast therapy through private suite experiences harnessing the power of infrared saunas and cold plunges. Join one of our locations as a Sales Associate and be part of our local and national expansion! 

JOB SUMMARY 

The Sales Associate delivers an outstanding sales and service experience to all guests and members. This role involves building strong relationships, effectively promoting studio memberships and retail products, and ensuring a welcoming and engaging environment. The Sales Associate plays a key role in guest conversions, member retention, and fostering a strong community aligned with the mission of SWTHZ. 

SWTHZ LOCATION: 12895 Paseo Village Way, San Diego, CA 92130

ESSENTIAL DUTIES & RESPONSIBILITIES 

Guest Experience & New Membership Enrollment  

• Executes the relationship-based sales model with each intro and passionately relates how SWTHZ services will satisfy their needs and goals. 
• Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro’s individual needs and goals. 
• Communicates membership options in a clear and concise manner. 
• Effectively and professionally enrolls guests using company sales techniques and protocol 
• Onboards new members successfully and assists with all member retention activities in order to drive club profitability 

Prospecting & Lead Generation  

• Effectively schedule appointments and follow up on all leads and potential new business opportunities. 
• Communicate and promote marketing campaigns and special offers to leads and existing members. 
• Manage leads using company software and execute daily outreach activities to maximize conversion. 

Member Experience  

• Partner with the Studio Manager to ensure a best-in-class, member-centric experience. 
• Provide a friendly, engaging check-in process and address member inquiries with professionalism and care. 
• Build strong name relationships with members and act as a resource for their questions and concerns. 
• Clean and sanitize suites between sessions and maintain the overall cleanliness of the studio, including common areas and equipment, in accordance with SWTHZ standards.

KEY SKILLS & ATTRIBUTES 

1. Active Listening & Relationship Building: Builds genuine connections by listening attentively, asking thoughtful questions, and demonstrating a vested interest in others’ success. Establishes trust through shared experiences and meaningful interactions. 
2. Product Expertise & Persuasion: Communicates offerings with confidence, addressing concerns and positioning solutions effectively. Uses problem-solving, creativity, and negotiation to drive win-win outcomes. 
3. Integrity & Dependability: Reliable, consistent, and true to their word. Acts with honesty, conscientiousness, and high ethical standards. 
4. Enthusiastic & Performance-Driven: Passionate about health, wellness, and the brand. Engaged, positive, and eager to contribute. Strives for excellence, continuously improving to deliver high-impact results. 
5. Adaptability & Resilience: Thrives in fast-changing environments, eager to learn, and comfortable navigating ambiguity. Self-motivated with the endurance to tackle challenges head-on. 

MINIMUM REQUIREMENTS

• High school diploma or GED 
• Current AED/First Aid/CPR certification 
• 1+ years of experience in sales or customer service, with a focus on relationship-based selling and value-building 
• Reliable means of mobility for travel to studio location

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT 

• Must be able to lift up to 50 lbs. 
• Physical activities include squatting, bending, reaching, spotting, jumping, prolonged standing, and walking. 
• Exposure to cleaning chemicals and sanitizing agents
• Must be comfortable with administering CPR/AED protocols.

BENEFITS  

• Bonus Eligibility  
• Flexible Work Schedule 
• Free Drop-In Sessions 
• Career Growth Opportunities 
• Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees 
• Supportive Team Environment 

STARTING SALARY: $18.00/hour - $21/hr plus quarterly bonus opportunities

Momentic Studios Inc. is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law. 

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Duties and responsibilities may be adjusted as necessary to support departmental and organizational needs.

Please note that this position is based in Princeton, NJ or San Diego, CA. Acadia's hybrid model requires this role to work in our office three days per week on average.

Position Summary:

The Director, Marketing will contribute to the development of the overall Consumer strategy of the brand while leading the management and execution of marketing tactics, plans and activities to promote the brand to caregivers. This role is responsible for shaping patient and caregiver messaging across channels, including direct-to-consumer (DTC) television advertising and educational materials, while ensuring alignment with brand strategy, regulatory standards, and patient-centric principles. The Director will deliver impactful communications that meaningfully engage the caregiver community, and will play a key leadership role within the consumer marketing team. This role will partner across key stakeholders (advocacy, medical affairs, regulatory, legal, compliance, patient services, market access, marketing operations, training, sales, etc.) to execute the programs and tactics identified in the brand plan.

Primary Responsibilities:

• Lead the development and execution of consumer and caregiver marketing initiatives, including core messaging, direct-to-consumer (DTC) television advertising, and educational materials designed to inform, support, and empower families within the Rett community.
• Oversee the caregiver speaker program, including speaker identification, onboarding, and management; development of compliant, engaging speaker content; and ongoing evaluation and optimization of program effectiveness.
• Ensure caregiver speaker materials and presentations are scientifically accurate, compliant, and aligned with brand strategy, with a strong emphasis on clarity, empathy, and patient- and caregiver-focused storytelling.
• Serve as the primary marketing liaison to the Family Support Educator (FSE) team, ensuring alignment between consumer marketing initiatives and field-based educational efforts to deliver a cohesive and consistent caregiver experience.
• Directs the development of strategic marketing programs for inclusion into brand plan, determines metrics for program success, and evaluates performance against metrics including contributions to the development and evolution of message strategy based upon in-depth analytics and ROI analysis. Manages within the established the US promotions budget for assigned products.
• Represents the department as a member of cross-functional project teams providing guidance, insight, and recommendations relative to the goals and objectives of the Marketing function to ensure strategic alignment medical education messaging across groups.
• Monitors and ensures that all Medical Legal Review (MLR) processes are followed, and all programs are compliant with legal guidance and corporate policies.
• Implements the brand strategy for products and product lines. Develops and delivers presentations as needed to commercial management and other internal groups. Monitors progress of plans and recommends adjustments, as necessary.
• Develops and maintains strong external relationships with Advocacy groups, physician speakers and Rett caregivers and families.
• Mentor and develop junior team members by providing clear direction, coaching, and constructive feedback, fostering strong marketing fundamentals, professional growth, and a collaborative, high-performing team culture.Lead day-to-day collaboration with the advertising agency of record, providing strategic direction and hands-on oversight across creative development and execution to ensure consumer-facing campaigns are aligned with brand strategy, patient-centric principles, timelines, and budget.

Education & Experience:

• Bachelor’s degree in marketing, health care, life science; master’s degree preferred.
• Targeting 10+ years of progressively responsible experience in pharmaceutical or biotech Marketing.
• 5+ years in a product manager role strongly desired.
• Launch experience and commercialization of new products preferred.

Required Skills:

• Rare Disease experience is highly desirable, with requirement of understanding specialty therapeutics addressing significant unmet medical needs.
• Strong Biopharmaceutical brand management experience and demonstrated track record of success.
• Proficient in marketing and media tactics directed towards HCPs and caregivers.
• Proficient at effectively prioritizing goals and coordinating resources to achieve those goals.
• Demonstrated ability to interface/collaborate with other departments as necessary to achieve goals.
• Significant travel required; ability to travel up to 50% of time during peak launch time periods.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment and independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. Ability to travel by car or airplane independently overnight up to 25% of the time and work after hours if required by travel schedule or business issues.

#LI-SM1 #LI-HYBRID

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

As an Account Coordinator, Retail Paid Search, you will be an expert in production work at DEPT® and will support your account teams by executing production tasks quickly, with high quality, and error-free. Our Account Coordinators are analytical, detail-oriented, and they understand the “Why” when it comes to activation strategy, budgeting, bidding, and testing methodology. As an Account Coordinator, you will have a good understanding of Paid Search, proficiency in Excel/Sheets, and experience in Retail Search. You will own activation strategy, campaign management, and communication of specific portions of client accounts. Our Account Coordinators are capable communicators and vital members of our large account teams at DEPT®!

While DEPT® is a remote-first company, this role requires candidates to be located in either the Mountain or Pacific time zones.

WHAT YOU’LL DO:

• Developing a strong proficiency in core paid media channel execution within Amazon Search, Walmart Search, Best Buy Search and Target Search.
• Determining the best methodology for a campaign build: overall theme, keywords, audiences, parameters, settings, ads, etc. to best hit client goals.
• Monitoring campaigns daily to look for performance fluctuations and trends.
• Developing client-facing performance write-ups for the Account Manager’s review.
• Crafting clear and compelling internal and external communications.
• Understanding different bidding methodologies (smart bidding vs manual) and the strategy behind the bid adjustments as well as owning the implementation from standard bids to other modifiers as needed.
• Understanding key concepts around audience strategy (remarketing, audience targeting/layering, persona development).
• Working collaboratively and cross-functionally across internal channels to manage project deliverables and ensure client satisfaction

WHAT YOU BRING:

• A minimum of 6 months’ paid search experience and be comfortable with topics such as budgeting, bidding, and testing methodology
• Experience with at least one of the following retail platforms: Amazon Search, Walmart Search, Target Search or Best Buy Search
• Proven prior work experience in a production-oriented or similar role
• Strong analytical and reporting skills and be proficient in Excel; you already know vlookup, pivot tables, concatenating, text to columns, and love working with numbers
• Candidates being considered for this role will be to be located in either the Mountain or Pacific time zones.

Additional things that will impress us: 

• An Amazon/Walmart Search Ads certification
• You are an energetic and creative search marketing enthusiast; eager to roll up your sleeves and be hands on, learn, and grow in the search engine marketing space
• Strong written and verbal communication skills 
• You are entrepreneurial spirited and a self-starter; able to work both independently and in a team environment
• A desire to stay current with the latest marketing trends

WHAT DO WE OFFER?

• Healthcare, Dental, and Vision coverage
• 401K plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave
  
  

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle, or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

#LI-remote 

Staff Product Manager, Virtual Vehicle

Remote, San Diego CA

At Platform Science, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. 

We value thoughtful actions and empathy for others.  We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Commercial fleets increasingly operate mixed-brand vehicles, and today’s fragmented tool landscape forces managers to juggle multiple systems. This role sits at the center of the effort to give them one coherent experience, without erasing the partner intelligence that makes each brand valuable. You’ll shape a platform that hundreds of thousands of vehicles depend on daily, and where fleet managers monitor, diagnose, and act on vehicle data across multiple truck manufacturers, all from a single interface.

We’re looking for a product leader to make this multi-brand experience possible. The core challenge: build a shared foundation that normalizes data and workflows across OEM partners, while giving each partner the ability to surface their own differentiated intelligence and branding within that shared experience. You’ll balance platform consistency with partner extensibility, at enterprise scale.

You’ll report to the Director of Product and partner closely with engineering, design, QA, product marketing, and global business units. You’ll also coordinate with teams responsible for shared platform services (authentication, entitlements, core data models) that our OEM experiences depend on.

Essential Responsibilities

• Define and maintain the product roadmap for our OEM Common and Proprietary Experiences; continuously prioritize across requests, needs, and technical debt based on business impact.
• Author and refine product requirements, user stories, and acceptance criteria; ensure engineering and design have a clear context to execute against.
• Lead discovery and definition work: conduct customer interviews, analyze usage data, and synthesize insights into product direction.
• Drive alignment across engineering, design, data platform, and partner-facing teams through regular roadmap reviews, sprint planning, and cross-functional syncs.
• Collaborate with external OEM partners, gathering integration requirements, negotiating scope and sequencing, and communicating platform capabilities and timelines.
• Own migration plans end-to-end: define transition tooling requirements, establish migration criteria, sequence customer cohorts, and partner with TPMO and external partners.
• Own go-to-market coordination with product marketing, customer success, and sales enablement for launches, migrations, and feature releases.
• Establish and track success metrics (adoption, engagement, migration progress, partner satisfaction) and use them to inform roadmap decisions.
• Heavily utilize agentic AI tools to distill strategy, generate and refine requirements, and rapidly prototype concepts to accelerate the path from insight to deliverable across the product lifecycle.
• Communicate product strategy, progress, and trade-offs to senior leadership and executive stakeholders on a regular cadence.

Experience

• 7+ years of product management experience, with at least 2 years at the Senior or Staff level.
• Proven ownership of a key area or an entire SaaS or enterprise web application.
• Track record of migrating users from legacy systems to new platforms: you understand the sequencing, tooling, and customer communication required to pull this off cleanly.
• Strong UX instincts for enterprise software: you believe admin tools should be intuitive, not just functional, and you push for smart defaults with granular overrides.
• Track record of shipping iteratively in complex, multi-stakeholder environments.
• Strong data-product instincts: you’ve worked with normalization layers, data pipelines, or analytics products and can reason about schema design trade-offs with engineering.
• Ability to manage competing stakeholder needs; external partners, end customers, internal teams, and distill them into a coherent, sequenced roadmap.
• Excellent written and verbal communication; comfortable presenting strategy to senior leadership and external partners.
• Exhibits a positive, can-do attitude and is willing to work in a hyper-growth environment. In other words, roll up your sleeves and thrive in a fast-paced start-up

Nice to Have

We value fresh perspectives and strong general PM craft over domain familiarity. But let us know if you have experience within these domains.

• Background in multi-brand or multi-tenant portal products (e.g., insurance, healthcare, logistics, or channel platforms).
• Familiarity with enterprise data governance or consent-based data-sharing models.
• Exposure to internationalization (l10n) challenges in enterprise software.
• IoT, telematics, transportation, or trucking industry experience. 

The company offers various benefits to regular, full-time employees including:

• Medical, dental, and vision insurance
• Short-term and long-term disability insurances
• AD&D and life insurance
• 401k plan
• Paid vacation, sick leave and holidays
• Six weeks of paid parental leave

For more information please see the Benefits Highlights brochure for regular, full-time employees. 

In addition, you can access the Benefit Highlights brochure for regular, full-time employees by copying and pasting the link into your browser: https://www.platformscience.com/benefit. 

Our job titles for each posting may span across more than one job level. The estimated base salary for this role is between $168,000 and $229,000 The range displayed on each job posting reflects the minimum and maximum target range for new hire base salaries across all US locations. Compensation packages are based on many factors unique to each candidate, including but not limited to skill set, work experience, relevant training and certifications, business needs, market demands and specific geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). 

National Builder Sales Manager-National Accounts

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

The Opportunity: The Pro Builder National Account Team is seeking a qualified candidate that can reside in one of the following areas- Phoenix AZ, Las Vegas, Northern CA, Southern California, Seattle, Portland, Salt Lake City

Recognized as a leading integrated solutions provider for today’s homebuilders with its extensive range of innovative appliances, LG Electronics USA is set to expand by establishing a world class builder sales organization supported by solution driven operations and logistics teams.

From high-end built-in kitchen packages that combine luxury and functionality, to a wide assortment of premium laundry innovations, to advanced smart home solutions, and notably, energy-efficient water heaters and HVAC systems – LG is at the forefront of delivering products that align with the evolving needs of builders.

We are uniquely positioned to provide solutions to homebuilders on a national, regional, and local scale with a brand that homeowners trust. Join our burgeoning team as we expand on these capabilities to deliver unprecedented business growth for LG and our builder clients.

As the National Senior Builder Sales Manager, you will:

· Be responsible for selling and promoting all brands of LG appliances to new and existing national and regional single-family builders, multi-family builders, and developers in the West Coast Region.

· Execute and deliver all sales and margin operating plan goals.

· Identify new business opportunities and develop marketing strategies to grow the territory with an awareness of potential channel conflicts.

· Build strong customer relationships through solution selling and resolve issues that arise.

· Analyze market and sales strategy.

· Analyze competitive landscape and determine opportunities.

· Develop and conduct sales training.

· Perform administrative functions to meet deadlines.

· Ability to cold call prospective accounts and turn the opportunity from a prospect to a purchasing account.

Qualifications:

· GED is required; Bachelors preferred.

· Minimum 8+ years' experience.

· Experience in the Builder industry, and/or, the home appliance industry.

· Salary range will depend on location of successful candidate.

Recruiting Salary Range: Commensurate to experience and location

• This is a fully onsite role and will report into our office in San Diego (Mission Valley Office). 
  • With that being said, you will spend a significant portion of your time meeting clients and prospects in the field.
  • While your administrative and team collaboration tasks will take place at our office, your primary focus will be building relationships and driving revenue through in-person interactions.
• Our Strategic Growth team is the face of the company and the engine of our market expansion. As an Account Executive, AKA "Strategic Growth Manager", you are directly responsible for driving net-new revenue.
• In its simplest form, the SGM’s role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful SGMs influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support.
• The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations.

METRICS

• This is a quota carrying role. Your quota per quarter is metric’d by the number of principal agents you successfully bring to Compass. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days.
• You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass.
• You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass.

NUANCES

• This is a more humanized sale than your average sales process as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions.
• Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done.
• The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales.
• By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world.

QUALIFICATIONS

• B.A. or B.S. with 5+ years of relevant experience
• Strong interpersonal skills, glass-half-full mentality
• Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
• Excellent communication skills; ability to effectively lead client meetings and presentations
• Highly organized; ability to multi-task and handle multiple deadlines simultaneously
• Track record of excellence across strategic, operational, and detail-demanding functional responsibilities

The base pay range for this position is $100,000-$110,000 annually, with a potential bonus target of $30,000-$60,000 and the potential for upside based on performance; however, pay offered may vary depending on job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

• This is a fully onsite role and will report into our office in San Diego (Mission Valley Office). 
  • With that being said, you will spend a significant portion of your time meeting clients and prospects in the field.
  • While your administrative and team collaboration tasks will take place at our office, your primary focus will be building relationships and driving revenue through in-person interactions.
• Our Strategic Growth team is the face of the company and the engine of our market expansion. As an Account Executive, AKA "Strategic Growth Manager", you are directly responsible for driving net-new revenue.
• In its simplest form, the SGM’s role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful SGMs influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support.
• The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations.

METRICS

• This is a quota carrying role. Your quota per quarter is metric’d by the number of principal agents you successfully bring to Compass. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days.
• You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass.
• You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass.

NUANCES

• This is a more humanized sale than your average sales process as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions.
• Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done.
• The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales.
• By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world.

QUALIFICATIONS

• B.A. or B.S. with 5+ years of relevant experience
• Strong interpersonal skills, glass-half-full mentality
• Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
• Excellent communication skills; ability to effectively lead client meetings and presentations
• Highly organized; ability to multi-task and handle multiple deadlines simultaneously
• Track record of excellence across strategic, operational, and detail-demanding functional responsibilities

The base pay range for this position is $100,000-$110,000 annually, with a potential bonus target of $30,000-$60,000 and the potential for upside based on performance; however, pay offered may vary depending on job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Account Manager  

Summary  

The primary focus for this position will be working with external brand partners, contract manufacturers of personal care products, and supporting sales and operations. Regarding external brand partnerships and sales, activities will be devoted to customer contacts, proactive problem diffusion, and management of all new projects and open orders. For operations, you will be working closely and communicating with the managers of each existing department to develop cohesive strategies and corresponding timelines for each new project.  Effective and efficient management of product briefs with the focus on developing high quality products that drive to repeat customer PO's. Support business development strategy and execution. Execute regular order process.  

Essential Functions 

• Support brand partners with timely and accurate cost estimates / quotes, timelines and other information 

• Receive and process all incoming product briefs and redirects 

• Liaison between contract manufacturer, external brands and internal stakeholders to clearly and effectively execute projects 

• Have working knowledge of the contract manufacturing process, specifically related to skincare, and preferably broader within personal care, color cosmetic products is a plus 

• Where possible, adjust project management approach and coordinate with the Debut team to fit the unique needs of each customer while respecting Debut processes  

• Utilize project management tools to track project progress, manage deadlines, and communicate status updates effectively to all stakeholders 

• Develop and maintain project schedules, ensuring that milestones are met, and any potential delays are promptly addressed 

• Be the main point of contact to the customer 

• Ensure R&D and costing paperwork is complete and accurate before sending to the customer 

• Actively manage the scale-up process for any customer products starting the first production run including carefully managing customer expectations  

• Think strategically about each customer's New Product Development (NPD) projects to drive customers to the best decision as efficiently as possible 

• Proactively raise risks, deadlines, and concerns to meet launch timeline objectives 

• Support business development initiatives as needed via sample and presentation coordination 

• Actively participate in market research on behalf of Debut 

• Participate in customer vetting as needed 

• Visit customers and contract manufacturers as needed 

• Clear and effective communication with brand partners and to Debut including executing the weekly order process and identify exceptions 

• Support the long-term scheduling process as well as daily / weekly scheduling processes 

• Support quality in the management of any quality issues that arise as it relates to resolution and communication to the customer  

• Investigate and resolve inventory questions and discrepancies 

• Forecasting future orders  

Education and Experience 

• BA or BS in chemistry, chemical engineering, biochemistry, or related field preferred 

• Minimum 3+ years of account management experience required, including brand-facing client engagement with strong ownership and accountability. Prior experience in skincare formulation account management is required 

• Experience working at or closely with a Contract Manufacturer of personal care products preferred 

• Knowledge of color cosmetics and ability to color match is a plus 

• Experience with technology transfer from bench scale to full production  

• Understanding of testing requirements necessary for product launch 

• Experience in Personal Care & Cosmetic Products required 

• Excellent Customer Service skills, ability to communicate clearly to both external and internal customers  

• Ability to work successfully with customers in difficult situations and communicate clearly either verbally or in writing 

• Preferable to have direct experience in the personal care, cosmetic or fragrance industry 

• Ability to adapt quickly to changing priorities in a fast-paced environment 

• Perform essential duties and responsibilities efficiently, accurately, and safely 

Essential Physical Characteristics 

The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis.  

• Continuous upward and downward flexion of the neck 

• Frequent: sitting, repetitive use of hands to operate computers, printers and copiers 

• Frequently uses hands to feel objects or control tools (e.g. pipetting).  Laboratory operations require dexterity and care to perform studies as required 

• Occasional: walking, standing, climbing stairs, bending and twisting of neck, bending and twisting of waist, squatting, simple grasping, reaching above and below shoulder level, and occasional lifting and carrying of files or material weighing up to 50 pounds 

• Must be willing to work with biohazardous agents (up to BSL2) 

• The R&D laboratory will result in exposure to hot and cold temperatures, noise, fumes, limited dust, and oily coolants 

• The performance of this position will present exposure to an industrial environment and requires support and compliance with the published Company PPE policy including but not limited to the use of personal protective equipment such as safety glasses with side shields, appropriate attire, safety shoes, hard hat, hearing protection, etc.  

Condition of Employment 

As part of Debut’s pre-employment process, prospective candidates will undergo a background check prior to beginning employment. Additional types of background investigations may be conducted based on the job-related activities of the position. 

Debut is an equal opportunity for employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. 

Salary: $80,000 - $110,000 

Join Orchard Brokerage and grow your business with the team that’s redefining the real estate experience. You’ll get free marketing support, access to unique client products to help you close, and the support you need for you and your clients to thrive. 

Why Join Orchard

• No up front brokerage fees - we don’t earn until you do!
• Multiple revenue streams available, including downline incentives and option to become a certified Orchard Mentor
• Competitive splits that increase with performance - earn more as you close more
• $1,100+ in monthly marketing support - free to all agents
• Access to 500+ private investors through Orchard’s Cash Offer Marketplace
• Unique products that win you business
• Orchard Move First: Buy your next home before you sell, skip the showings, and become a non-contingent buyer
• Orchard Concierge: Make price-boosting repairs and upgrades at no upfront cost
• Orchard Cash Offer + Upside: sell quickly for a cash offer and get the upside when your home sells on the market
• Access to Orchard Mortgage and Orchard Title for a seamless transaction and incentives to help close more deals
• Hands-on coaching and mentorship from master trainers and a local Market Manager
• Proprietary and proven pricing tools
• Transaction coordination services on every deal
• Strong agent community and culture and a consumer brand centered around delivering great customer experience

Compensation Range: This is a commission-only position. The average full-time real estate agent earns $75,000-$200,000 or more per year. There is no cap on earnings.

We’d Love to Hear From You if You Have

• An active and unrestricted California real estate license and are located in the greater San Diego area
• Some residential real estate transaction experience with at least 2+ closed transactions in the last twelve months
• Strong sales skills including the ability to handle objections effectively, build rapport quickly, and align on expectations with customers
• An analytical mindset and ability to hold yourself accountable to hitting metrics in your business
• Passion for delivering an outstanding customer experience and the adaptability to help customers on their schedule
• An ability to use technology effectively in your business and learn new systems quickly
• Strong communication skills to engage with customers and colleagues - both written and oral
• A drive for results balanced with strong collaboration skills and humility

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $20-23
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $20-23
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $20-23
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.