ATREVES-TE A ACEITAR O TEU PRÓXIMO CHALLENGE COMO STORE MANAGER NA JD?

A tua principal missão será potenciar a energia da tua equipa para superar todos os desafios. E tudo isto, proporcionando uma experiência ao cliente que deixe marca!

Serás quem os guiará rumo ao sucesso, garantindo que cada elemento da equipa cumpre os protocolos e representa a nossa marca com orgulho.

O QUE FARÁS NO TEU DIA A DIA NA JD?

• Liderar com paixão: Serás o exemplo a seguir, inspirando a tua equipa e criando um ambiente onde a motivação e o trabalho em equipa sejam a chave.
• Cumprimento de objetivos! A tua meta principal será levar as vendas e a rentabilidade da loja a níveis épicos.
• Customer Service: Garantirás que cada cliente se sinta em casa, proporcionando um serviço que o faça querer voltar. As suas opiniões e sugestões são prioridade!
• Análise estratégica: Analisarás relatórios e dados para tomar decisões inteligentes que impulsionem as vendas.
• Visual Merchandising: Utilizarás técnicas de impacto visual para criar uma loja que capte a atenção. Queremos que as pessoas digam "WOW" ao entrar!
• Desenvolver talento: Serás o mentor da tua equipa, ajudando-os a crescer e a alcançar o seu potencial máximo. Na JD, apostamos no crescimento contínuo! Forever Forward.Equipa com estilo JD: Vais garantir que a equipa transmite a essência e a atitude da JD Sports. (Motivação e energia ao máximo!)
• Gestão de talento: Liderarás o processo de seleção para integrar os/as melhores na nossa família JD e garantirás que todos/as conheçam e sigam as políticas de RH.
• A segurança em primeiro lugar: Zelarás pelo cumprimento das normas de segurança.

QUEM SERÁ O TEU APOIO NO DIA A DIA?

Terás o apoio de todos os departamentos JD: Retail, Development, Visual Merchandising, People, Customer Service, Profit Protection… Todos a trabalhar por ti e para ti!

O QUE PRECISAS PARA TE JUNTARES À JD?

• Experiência: Pelo menos 1 ano como Store Manager ou a liderar equipas no setor de Retail.
• Gestão de tempo: A eficácia é primordial.
• Comunicação TOP: Boas competências de comunicação verbal, não verbal e escrita.
• Domínio de Microsoft Outlook, Word e Excel.

O QUE TE OFERECE O JD GROUP?

• Atrativo pacote salarial fixo. 
• Bônus por objetivos grupais. 
• Desconto em loja e ecommerce.
• Desenhamos o teu plano de carreira à tua medida para que cresças como um líder dentro da nossa empresa. 
• Terás acesso a programas de formação que te ajudarão a potencializar as tuas habilidades e a liderar com sucesso. 
• Liderar uma equipa motivada em um ambiente inovador e em constante crescimento. 
• Vagas internas em posições de Retail e Escritórios. 

PRONTO/A PARA FAZER PARTE DA FAMÍLIA JD?

ATREVES-TE A ENFRENTAR O TEU PRÓXIMO DESAFIO COMO ASSISTANT MANAGER NA JD?
A tua missão principal será extrair o máximo de energia da tua equipa para superar todos os desafios. E tudo isto proporcionando uma experiência ao cliente que deixe marca! Serás a pessoa que os irá guiar rumo ao sucesso, garantindo que cada membro da equipa segue os protocolos e representa a nossa marca com orgulho.

O QUE IRÁS FAZER NO TEU DIA A DIA NA JD?

• Liderar com paixão: Serás o exemplo a seguir, inspirando a tua equipa e criando um ambiente onde a motivação e o trabalho em equipa são a chave.
  
  
• Alcançar objetivos! O teu principal objetivo será elevar as vendas e a rentabilidade da loja a níveis épicos.
  
  
• Customer Service: Garantirás que cada cliente se sinta em casa, oferecendo um serviço que os faça querer voltar. As suas opiniões e sugestões são fundamentais!
  
  
• Análise estratégica: Irás analisar relatórios e dados para tomar decisões inteligentes que impulsionem as vendas.
  
  
• Visual Merchandising: Utilizarás técnicas de impacto visual para criar uma loja que chame a atenção. Queremos que as pessoas digam “WOW” ao entrar!
  
  
• Desenvolver talento: Serás o mentor da tua equipa, ajudando-a a crescer e a alcançar o seu máximo potencial. Na JD apostamos no crescimento contínuo! Forever Forward.
  
  
• Equipa com estilo JD: Garantirás que a equipa transmite a essência e a atitude da JD Sports. (Motivação e energia no máximo!)
  
  
• Gestão de talento: Liderarás o processo de recrutamento para integrar os/as melhores na família JD e assegurarás que todos/as conhecem e cumprem as políticas de RH.
  
  
• Segurança em primeiro lugar: Garantirás o cumprimento das normas de segurança.

QUEM SERÁ O TEU APOIO NO DIA A DIA?

Terás o apoio de todos os departamentos da JD: Retail, Development, Visual Merchandising, People, Customer Service, Profit Protection… Todos a trabalhar contigo e para ti!

O QUE PRECISAS PARA TE JUNTARES À JD?

• Experiência: Pelo menos 1 ano como Assistant Manager ou a liderar equipas no setor do retalho.
• Gestão de tempo: A eficácia é fundamental.
• Comunicação TOP: Boas competências de comunicação verbal, não verbal e escrita.
• Domínio de Microsoft Outlook, Word e Excel.

O QUE A JD GROUP TE OFERECE?

• Atrativo pacote salarial fixo. 
• Bônus por objetivos grupais. 
• Desconto em loja e ecommerce.
• Desenhamos o teu plano de carreira à tua medida para que cresças como um líder dentro da nossa empresa. 
• Terás acesso a programas de formação que te ajudarão a potencializar as tuas habilidades e a liderar com sucesso. 
• Liderar uma equipa motivada em um ambiente inovador e em constante crescimento. 
• Vagas internas em posições de Retail e Escritórios. 

PRONTO/A PARA FAZER PARTE DA FAMÍLIA JD?

Não esperes mais e candidata-te já! Queremos conhecer-te!

Senior Project Manager required to deliver high quality, complex projects. 

The opportunity

You will work closely with the Programme Manager/Account Director to achieve productivity goals and contribute to the organisation’s overall success. 

What you’ll get to do

• Effectively run complex projects using Agile or Waterfall methodologies 
• Support the efficient flow of work by providing solutions to issues and blockers 
• Produce accurate status reporting regarding project milestones, deliverables, risks, and issues communicating to various audiences including key stakeholders and sponsors 
• Manage several workstreams successfully, ensuring the teams understand what is expected of them in terms of output and quality 
• Manage the interdependencies between the various workstreams 
• Inspire and lead teams with little Agile experience, suggesting process and practical improvements as appropriate 
• Motivate teams to achieve individual and team objectives, in order to delivery high quality outputs within agreed timeframes 
• Provide support to Junior Project Managers within your account 
• Review and update the project resource plan on a regular basis, keeping tight control of project budgets 
• Foster close relationships with senior management and business stakeholders, be seen as a credible, reliable expert 
• Develop customer confidence by understanding their needs and delivering first class solutions 
• Set and manage client expectations, including resolving client escalations with diplomacy. 
• Chair steering committees/meetings/reviews with multiple external stakeholders 
• Plan and Co-ordinate discovery workshops with external stakeholders ranging from users to senior levels 
• Keep up to date with emerging industry practices  

What you should have

• Proven experience of software development Project Management, eCommerce experience ideally within a retail environment 
• A good understanding of the software development lifecycle and release management 
• Ability to define, manage and deliver to customer expectations within strict deadlines 
• Ability to manage expectations with senior external stakeholders 
• Ability to build relationships with senior external stakeholders 
• Ability to deal with ambiguity, embrace and react to change with enthusiasm and critical thinking 
• Experience of leading and managing teams at different stages of the team’s lifecycle 
• Experience of modern software development practices 
• Strong understanding of agile delivery techniques and lean ways of working 
• Experience of managing people and financial budgets (including project budgeting, monitoring financials, reporting etc) 
• Solid time management & organisational skills 
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy 
• Relevant Project Management qualifications  
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint  
• Excellent verbal and written communication skills in English 
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage 

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

Senior Project Manager required to deliver high quality, complex projects. 

The opportunity

You will work closely with the Programme Manager/Account Director to achieve productivity goals and contribute to the organisation’s overall success. 

What you’ll get to do

• Effectively run complex projects using Agile or Waterfall methodologies 
• Support the efficient flow of work by providing solutions to issues and blockers 
• Produce accurate status reporting regarding project milestones, deliverables, risks, and issues communicating to various audiences including key stakeholders and sponsors 
• Manage several workstreams successfully, ensuring the teams understand what is expected of them in terms of output and quality 
• Manage the interdependencies between the various workstreams 
• Inspire and lead teams with little Agile experience, suggesting process and practical improvements as appropriate 
• Motivate teams to achieve individual and team objectives, in order to delivery high quality outputs within agreed timeframes 
• Provide support to Junior Project Managers within your account 
• Review and update the project resource plan on a regular basis, keeping tight control of project budgets 
• Foster close relationships with senior management and business stakeholders, be seen as a credible, reliable expert 
• Develop customer confidence by understanding their needs and delivering first class solutions 
• Set and manage client expectations, including resolving client escalations with diplomacy. 
• Chair steering committees/meetings/reviews with multiple external stakeholders 
• Plan and Co-ordinate discovery workshops with external stakeholders ranging from users to senior levels 
• Keep up to date with emerging industry practices  

What you should have

• Proven experience of software development Project Management, eCommerce experience ideally within a retail environment 
• A good understanding of the software development lifecycle and release management 
• Ability to define, manage and deliver to customer expectations within strict deadlines 
• Ability to manage expectations with senior external stakeholders 
• Ability to build relationships with senior external stakeholders 
• Ability to deal with ambiguity, embrace and react to change with enthusiasm and critical thinking 
• Experience of leading and managing teams at different stages of the team’s lifecycle 
• Experience of modern software development practices 
• Strong understanding of agile delivery techniques and lean ways of working 
• Experience of managing people and financial budgets (including project budgeting, monitoring financials, reporting etc) 
• Solid time management & organisational skills 
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy 
• Relevant Project Management qualifications  
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint  
• Excellent verbal and written communication skills in English 
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage 

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

Senior Project Manager required to deliver high quality, complex projects. 

The opportunity

You will work closely with the Programme Manager/Account Director to achieve productivity goals and contribute to the organisation’s overall success. 

What you’ll get to do

• Effectively run complex projects using Agile or Waterfall methodologies 
• Support the efficient flow of work by providing solutions to issues and blockers 
• Produce accurate status reporting regarding project milestones, deliverables, risks, and issues communicating to various audiences including key stakeholders and sponsors 
• Manage several workstreams successfully, ensuring the teams understand what is expected of them in terms of output and quality 
• Manage the interdependencies between the various workstreams 
• Inspire and lead teams with little Agile experience, suggesting process and practical improvements as appropriate 
• Motivate teams to achieve individual and team objectives, in order to delivery high quality outputs within agreed timeframes 
• Provide support to Junior Project Managers within your account 
• Review and update the project resource plan on a regular basis, keeping tight control of project budgets 
• Foster close relationships with senior management and business stakeholders, be seen as a credible, reliable expert 
• Develop customer confidence by understanding their needs and delivering first class solutions 
• Set and manage client expectations, including resolving client escalations with diplomacy. 
• Chair steering committees/meetings/reviews with multiple external stakeholders 
• Plan and Co-ordinate discovery workshops with external stakeholders ranging from users to senior levels 
• Keep up to date with emerging industry practices  

What you should have

• Proven experience of software development Project Management, eCommerce experience ideally within a retail environment 
• A good understanding of the software development lifecycle and release management 
• Ability to define, manage and deliver to customer expectations within strict deadlines 
• Ability to manage expectations with senior external stakeholders 
• Ability to build relationships with senior external stakeholders 
• Ability to deal with ambiguity, embrace and react to change with enthusiasm and critical thinking 
• Experience of leading and managing teams at different stages of the team’s lifecycle 
• Experience of modern software development practices 
• Strong understanding of agile delivery techniques and lean ways of working 
• Experience of managing people and financial budgets (including project budgeting, monitoring financials, reporting etc) 
• Solid time management & organisational skills 
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy 
• Relevant Project Management qualifications  
• Proficient with Microsoft Office Packages, especially MS Excel and MS PowerPoint  
• Excellent verbal and written communication skills in English 
• Minimum BA/BS degree with a major in information management, marketing, communications, business or other closely-related areas is an advantage 

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Permanent only:
We offer a great benefits package including  training opportunities, medical insurance, Dental insurance, Meal cards, social events, family friendly policies, discounts with hundreds of retailers and much more.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-EMEA #LI-HYBRID #LI-JS1

Talkdesk is seeking a Senior Product Manager to lead the development and expansion of our Industries verticals portfolio. This is a high-impact, strategic role at the heart of our growth strategy, reporting into the Industries zone of our Product & Engineering team. Building on our strong momentum in verticals like Healthcare, Financial Services, and Retail, this leader will spearhead our move into new markets such as Travel, Hospitality, and Utilities.

The ideal candidate brings familiarity with contact center and conversational AI software. They will own the full product lifecycle—from market discovery and strategy to roadmap execution—crafting solutions that resonate deeply with each vertical’s unique challenges. This role offers the opportunity to shape the future of Talkdesk’s verticalized approach and drive value for customers and the business.

Duties and Responsibilities:

• Contribute to the vision and design of a next-generation customer experience platform;
• Create and maintain close relationships with our internal and external customers while working on our products for the financial services and insurance industry. 
• Create processes to capture, analyze, leverage, and share user insights;
• Work with engineering, marketing, and sales to build business use cases and define requirements for new feature enhancements, products, and services;
• Help to prioritize the product roadmap with engineering, design, marketing, and sales;
• Collaborate with marketing and product ops to effectively launch new services, features and enhancements (or deprecate existing ones).

Qualifications:

• Bachelor’s degree in business, engineering, or related field required;
• 4+ years of Product Management experience;
• Solid understanding of relevant technology and tools including APIs, cloud solutions, and programming languages is preferred;
• Collaborative team player, with strong communication skills, including the ability to translate complex technical products and features into simple concepts and presentations; 
• Advanced proficiency in english
• Strong sense of customer empathy to care deeply about customer problems and user experience;
• Ability to adapt to rapidly changing technologies and business needs;
• Understand the development and implementation of large-scale, complex applications in a call center technology environment;
• Experience with banking and insurance is preferred
• Proven organizational skills with attention to detail and the ability to prioritize and succeed in an environment with competing demands;
• Proven ability to take the initiative, use consultative skills and build strong, productive relationships.

Additional Note:
This position will follow a hybrid work model.

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement, and change management.

The Senior CX Manager serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful product utilization. In addition to typical customer technical guidance, you will also assume key Customer Relationship Management (CRM) responsibilities to ensure the long-term health and success of our customers.  This unique hybrid role is for a proactive professional who excels at solving complex technical challenges while also fostering strong, lasting customer relationships.

Key Responsibilities

Enterprise Technical Enablement & Delivery Leadership

• Serve as the primary senior technical point of contact for enterprise and strategic accounts.
• Lead complex onboarding, platform optimization, and advanced feature deployments across multi-product environments.
• Define solution scope, delivery approach, and technical roadmap in partnership with customer project managers and internal teams.
• Translate customer business and operational needs into scalable technical architectures and implementation plans.
• Drive use case strategy, feature adoption, and innovation roadmaps aligned to customer goals and Talkdesk product direction.
• Conduct advanced demos and enablement sessions showcasing feature enhancements and new capabilities.
• Establish and disseminate technical best practices across customers and internal teams.
  
  

Customer Success, Program Ownership & Risk Management

• Build and maintain trusted relationships with senior executive and operational stakeholders.
• Support  executive business reviews focused on ROI, KPIs, adoption maturity, and strategic alignment.
• Own the end-to-end management of technical initiatives, including issue tracking, prioritization, and customer communication.
• Proactively identify delivery risks, develop mitigation strategies, and remove roadblocks to ensure program success.
• Act as a senior escalation point for complex technical and delivery issues, coordinating cross-functional resolution.
• Partner with customers on structured change management strategies to ensure sustained adoption and value realization.

Data-Driven Value Realization & Commercial Impact

• Analyze product usage, operational data, and customer insights to identify optimization and expansion opportunities.
• Support renewals and expansion efforts by aligning demonstrated technical value to customer business outcomes.
• Develop customer success stories and case studies highlighting measurable results and enterprise-scale impact.

Cross-Functional Leadership & Professional Services Alignment

• Partner closely with Professional Services, Product, Support, Engineering, Sales, and Customer Success to deliver cohesive outcomes.
• Summarize and communicate customer feedback related to product gaps, bugs, and roadmap considerations.
• Influence internal prioritization by providing structured, data-backed insights from enterprise customers.
• Participate in the sales cycle as needed to gather technical requirements, shape solution approaches, and support proposals or SOWs.
• Contribute to the development of scalable delivery processes, playbooks, and best practices across the CX organization.
  
  

Requirements

• 7–10+ years of experience in Technical Account Management, Professional Services, Customer Success, Solution Consulting, or IT Project Management within a SaaS, CCaaS, or CPaaS environment.
• Preferred experience in financial services, healthcare/lifesciences, retail and consumer products.
• Proven track record of managing and delivering complex technical initiatives for enterprise customers.
• Strong technical acumen, including experience with APIs, CRM systems (e.g., Salesforce), and modern cloud-based enterprise platforms.
• Demonstrated experience defining scope, managing delivery plans, and coordinating multi-workstream projects.
• Experience with agile and/or waterfall implementation methodologies; PMP or equivalent certification preferred.
• Ability to align technical solutions to strategic business outcomes and ROI.
• Executive-level communication skills with the ability to influence and advise senior stakeholders.
• Strong analytical and problem-solving skills, with comfort operating in ambiguous environments.
• Excellent written and verbal communication skills with a consulting mindset and high attention to detail.
• Experience with contact center technology or customer experience platforms strongly preferred.
• Willingness to travel up to 25–30%.
• Commitment to continuous learning and enablement related to Talkdesk’s evolving platform and innovations.
  
  

At Salsify, our Product team fosters an environment of growth, curiosity, collaboration, and deep empathy for our users and each other. As a Product Manager 2 on our Network Core team, you will be the steward of our foundational global Network of critical integrations with global retail and ecommerce platform partners. This role is critical as we work to make informed decisions that allow Salsify to continue our leadership in the PXM category by enabling our customers and partners to provide consumers with a best-in-class omnichannel experience.

In this role, we’re looking for a proactive learner who is excited about understanding technical concepts and connecting those with business value. Our Network Core team is tasked with maintaining, enhancing, and evolving our network of key content destinations like Amazon, Shopify, Walmart, and many others, to enable our customers to “make every product experience matter”. A successful candidate will demonstrate the ability to build a functional understanding of our ecosystem, prioritize investments to ensure platform reliability and maintainability, and partner closely with Engineering, cross-functional partners, and Product leadership to bridge the gap between technical requirements, user needs, and business value.

What does success look like?

• Ensure the stability of core foundational systems while identifying incremental improvements and AI-driven enhancements to optimize workflows.
• Develop domain expertise and become a credible resource for both internal teams and external partners -- documenting and sharing learnings to enable the broader organization.
• Navigate complex migrations, deprecations, and technical investment initiatives by providing clear visibility into timelines and risks.
• Operate effectively in partnership with Engineering, other PMs, and Design demonstrating technical aptitude and developing a shared vision.

If you’re the ideal candidate:

• You possess a high capacity for, and drive to learn technical domains (e.g., system reliability, infrastructure, or technical operations) and can translate that knowledge into well-documented requirements, which are framed appropriately for your engineering team, your leadership team, your cross-functional partners, and of course, your customers.
• You have a proven track record of independently proposing pragmatic solutions and gaining buy-in across R&D teams for horizontal initiatives.
• You leverage data to prioritize the important over the urgent, and you are methodical in addressing both short-term fixes and long-term stability.
• You can adapt your communication style to resonate with everyone from engineers to customers to product leadership, ensuring alignment on objectives and dependencies.
• You bring a positive, growth-oriented mindset to a constantly evolving environment and view setbacks as opportunities to learn.
• You’re able to Identify opportunities to enhance the value of technical investments by finding opportunities to connect them with customer or business facing initiatives that drive more visible value to non-technical stakeholders.

Background and Experience:

• 5+ years of product management or similar experience in technical domains, especially focusing on Network or partnership, system reliability, technical operations, or infrastructure projects.
• Proven track record of building strong cross-functional relationships with colleagues and partners and building influence within an organization that is brimming with strong opinions and deep expertise.
• Strong interpersonal skills: must be sharp, energetic, outspoken, and results-oriented; able to prioritize and focus in a constantly evolving environment.
• Problem-solving abilities: You're proactive in identifying issues, and you're methodical in creating solutions that address both short-term fixes and long-term stability.
• Ability to collect and deeply understand user feedback and then amplify that learning to the organization.
• Strong change management skills including sorting through ambiguity and a positive mindset about change
• An analytical mindset and the aptitude to partner with Engineering on more technical projects
• You leverage data to prioritize investments and make informed decisions that maximize impact.
• Experience with escalation management.

There may be up to 5% travel required including international travel for in-person company, departmental, team or customer meetings.

Your Mission

As a Senior Key Account Manager Wine, you own a portfolio of strategic, high value wine sellers and are accountable for driving profitable growth, retention and long term value creation.

You act as a trusted commercial partner to your sellers, combining market expertise, data driven insights and strong business judgement to define and execute growth strategies. You challenge sellers on pricing, quality and strategy using data and market insight.

Beyond managing accounts, you define portfolio strategy, influence category direction, and contribute to the continuous improvement of how we operate and grow the Wine category.

What you’ll do 

• Strategic account management: You define and execute long term account strategies for your portfolio, prioritising efforts based on value and growth potential. You build strong partnerships with key sellers and lead regular business reviews, translating insights into clear actions that drive performance, retention and quality.
• Commercial ownership and growth: You take full ownership of your portfolio performance, managing key KPIs such as GMV, sell rate, hammer price vs estimate and bidding activity. You identify growth opportunities, develop business cases and lead commercial initiatives that deliver measurable impact.
• Data driven decision making: Ability to analyse seller level auction data and translate into actionable growth strategies. You use data to evaluate performance, proactively identify declining performance and intervene with corrective strategics, and forecast future growth. You translate complex data into clear insights and actionable strategies, balancing short term performance with long term value creation.
• Stakeholder management and influence: You collaborate closely with Category Managers, Experts and Business Developers, influencing decisions and aligning stakeholders around key opportunities. You navigate complex situations and ensure cross functional alignment to drive category growth.
• Market and category development: You maintain a strong understanding of the wine market and proactively identify trends, opportunities and risks. You contribute to category strategy by sharing insights, developing new opportunities and supporting the expansion of high potential sellers and partnerships.

What you’ll bring

• Senior account management experience: You actively prioritise your portfolio based on value, growth potential and risk, ensuring effective allocation of time and resources. You are comfortable operating autonomously and making strategic decisions in a dynamic environment. You are comfortable operating in a scaling environment with evolving processes and take initiative without full structure.
• Commercial and analytical strength: You have a deep understanding of commercial drivers and financial KPIs, and you use data to guide decisions, build forecasts and prioritise effectively across your portfolio.
• Stakeholder and communication skills: You are able to influence and engage stakeholders at different levels, including senior decision makers. You communicate clearly and confidently, and you are experienced in handling complex negotiations and discussions.
• Market affinity and language skills: You are native or near-native in French and English, capable of complex commercial negotiations. Spanish or German is a strong advantage. Proven commercial experience in the wine trade (auction, marketplace, negotiant, importer or high-end retail). 

Where you'll be

This role is based in Europe with flexibility to work remotely, with occasional travel for seller meetings or wine fairs. You will collaborate closely with our Luxury international Sales and Wine category teams.

Bolt Market is looking for a Senior Commercial Manager to lead and scale the Stores commercial organization in Lisbon, Portugal. 

 
 
With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 

In this role, you will define and own the country’s commercial strategy and full commercial P&L, balancing consumer experience, revenue growth, and long-term profitability. You will be the senior point of accountability for all commercial operations, setting direction, establishing frameworks, and building high-performing commercial teams.
 

 
 

• Define and own the country’s long-term commercial strategy in alignment with global leadership
• Own the full commercial P&L, including GMV, margin, profitability, and pricing architecture
• Develop and execute annual and quarterly commercial plans with clear priorities and success metrics
• Lead strategic relationships with top-tier and national CPG partners, overseeing Joint Business Plans and Growth Tools
• Set governance and guardrails for promotions, assortment, supplier performance, and commercial decision-making
• Lead, develop, and retain high-performing commercial teams; act as the key commercial stakeholder locally and globally
   
  

 
 

• 5+ years of experience in senior commercial or category leadership roles within ecommerce or retail
• Proven ownership of commercial P&L and strategic planning at country or regional level
• Strong people leadership experience with a track record of team development
• Bachelor’s degree in business, marketing, or a related field plus English and Portuguese proficiency.
• Excellent stakeholder management and communication skills in senior, cross-functional environments
• Strong analytical and financial acumen; experience with Nielsen data is a strong plus
   
   
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
   
  

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
   
    *Some perks may differ depending on your location and role.
  

Sobre nós:

A WPP é a empresa de transformação criativa. Acreditamos no poder da criatividade para construir um mundo melhor para as pessoas, para o planeta, para os nossos clientes e para as comunidades.

A WPP Media é uma empresa global de media da WPP, um centro de excelência que reúne o melhor talento, as plataformas mais inovadoras e parcerias estratégicas. Num mundo onde os media estão presentes em todos os aspetos das nossas vidas, criamos oportunidades de crescimento ilimitadas para os nossos clientes.

Descobre mais em wpp.com e wppmedia.com.

Função:

Estamos à procura de um Senior Digital Campaign Manager (Paid Media) para integrar a nossa equipa e desempenhar um papel crucial no sucesso das campanhas dos nossos clientes. Nesta função, serás  responsável pelo desenho, implementação, gestão e otimização de campanhas de paid media digital, combinando visão estratégica com excelência operacional, e contribuindo ativamente para o crescimento da equipa e dos nossos clientes.

Responsabilidades Principais:

• Liderar o Desenho e Gestão de Campanhas de Paid Media: Assumir a responsabilidade pela conceção, implementação, gestão e otimização contínua de campanhas de paid media digital em diversos canais (incluindo paid search, paid social, compra direta, e-retail media, afiliação e a exploração de novos formatos). Gerir o ciclo completo do projeto, desde o briefing inicial e a definição de objetivos, passando pela execução e otimização, até à análise de resultados e gestão financeira, visando sempre a maximização do ROI e o cumprimento dos objetivos de negócio dos clientes.
• Contribuição Estratégica e Inovação: Colaborar ativamente com o Digital Manager no planeamento estratégico de canais digitais, identificando tendências, oportunidades e abordagens inovadoras que impulsionem o desempenho e a competitividade dos nossos clientes.
• Gestão Proativa de Clientes e Stakeholders: Atuar como um ponto de contacto estratégico com as equipas de client service e diretamente com clientes, assegurando uma comunicação transparente, consultiva e proativa sobre o progresso, desempenho e oportunidades de melhoria das campanhas.
• Mentoria e Desenvolvimento da Equipa: Desempenhar um papel ativo na capacitação e no desenvolvimento profissional de elementos juniores da equipa, partilhando conhecimentos, melhores práticas e orientando-os no seu crescimento e na sua performance.
• Análise Aprofundada e Otimização Contínua: Monitorizar de perto o desempenho das campanhas através de análises de dados rigorosas, identificar insights acionáveis e implementar estratégias de otimização contínuas para garantir a entrega de resultados superiores e a evolução constante das campanhas.

Experiência Ideal:

• 3+ anos de experiência em implementação de campanhas de paid media digital.
• Formação superior ao nível da Licenciatura.
• Conhecimentos sólidos em paid search e paid social, incluindo configuração de campanhas e respetivas plataformas.
• Competências avançadas em Excel e PowerPoint.
• Capacidade analítica e experiência com plataformas de web analytics.
• Perfil proativo, com capacidade de análise crítica, organização, atenção ao detalhe e espírito de equipa.
• Capacidade de trabalhar num ambiente dinâmico e cumprir prazos com eficiência.
• Fluência em Inglês.
  
  

O Que Oferecemos:

• Seguro de Saúde desde o 1º dia.
• Plano de Benefícios Flex.
• Dias de férias adicionais.
• Plataformas de wellbeing e apoio ao work-life balance.
• Acesso a descontos do Grupo WPP (ginásios, restaurantes, hotéis, etc).
• Café, fruta e cereais para um pequeno almoço ou lanche saudáveis.

 
    We’re looking for a driven B2B Sales Development Manager to join our Rentals team in Portugal and help grow our charging dock partner network. This is a dynamic and impactful position for an ambitious professional aiming to make a significant contribution in the fast-paced world of mobility. 
    
    Please note: This is a commission-based position and not a full-time employment role.
 

 
 
    With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
    
    We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.
    
    Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 
    As a B2B Business Sales Development Manager you will be directly engaging in outbound sales initiatives, showcasing your ability to proactively identify and pursue new partners with suitable locations to expand our charging dock network. You will be instrumental in building successful partnerships. This position demands a blend of strategic sales acumen, excellent communication skills, and a keen understanding of customer needs, making it ideal for someone ready to elevate their sales career and drive meaningful business growth.
 

• Lead Generation: Proactively add new leads to our sales funnel, playing a vital role in expanding our market presence.
• Lead Management: Qualify, deduplicate, and score leads based on clear criteria to ensure an efficient and focused sales process.
• Outbound Sales: Execute targeted outreach to a carefully curated list of potential partners, helping to grow and strengthen our network.
• Administrative Work: Collect all necessary information and documents from partners promptly to guarantee a smooth transition to active operations.
• Data Maintenance: Accurately record, update, and verify all sales activities within our database to provide reliable insights.

• You have at least 2 years of experience in B2B sales, ideally in retail, hospitality, or real estate sectors.
• You speak both Portuguese and English fluently, in both written and verbal forms.
• You have excellent communication and negotiation skills, with the ability to build trust quickly.
• You are comfortable working independently and managing your own pipeline of leads and prospects.
• You are familiar with CRM tools and can maintain clean, organized sales data.
• You are proactive, results-driven, and thrive in a commission-based sales environment.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.