Integral Molecular is a close-knit, medium-sized biotech company focused on developing and applying innovative technologies that advance vaccines and antibody therapeutics targeting difficult proteins. Over the past year, we implemented and optimized an electronic Quality Management System to streamline the maintenance of our products and services at a consistent, high-quality standard.

We are actively seeking a Quality Assurance Associate to own our Quality Management System (QMS), ensure compliance, drive data-informed improvements, and keep the company aligned with ISO 9001 standards. If you thrive in a detail-oriented, cross-functional environment and are energized by making strong quality systems even better, we encourage you to apply.

Opportunities that this position offers you: 

• Be a leader: Take ownership of the QMS, document control, standardization, and compliance strategies across the entire company. Lead audits with customers and accreditation bodies.
• Expand your toolkit: Develop expertise in audit management, quality systems, compliance, and risk management
• Shape what’s next: Influence quality strategy, system efficiency improvements, and long-term compliance initiatives
• Certify your future: Opportunities for professional certifications such as Quality Auditor, Lean Six Sigma, and more

What you will do at Integral Molecular: 

• Own and maintain the QMS (Dot Compliance), including document control, SOP lifecycle, and change control processes
• Serve as the primary QA representative for internal and external audits, ensuring continuous readiness for ISO 9001 surveillance and recertification
• Partner with QC personnel across teams to ensure quality standards are applied consistently. Manage quality events from investigation through closure.
• Track, analyze, and report on QMS performance metrics to identify trends, mitigate risks, and drive continuous improvement initiatives
• Monitor training compliance and support onboarding and ongoing quality systems training
• Support vendor qualification activities and coordinate responses to customer quality inquiries, complaints, and audit requests

The ideal candidate will have: 

• Working knowledge of ISO 9001 (GMP/GLP experience a plus)
• Hands-on experience with eQMS platforms (Dot Compliance preferred)
• Comfort being the primary QA voice in a cross-functional environment, effectively communicating to scientists, auditors, and software vendors
• BS in a scientific discipline (e.g., biology, biochemistry, chemistry, engineering, mathematics, or related field)
• 1-4 years of experience in Quality Assurance or Quality Systems (biotech, pharma, or related industry preferred)
• Strong organizational skills and attention to detail
• Ability to commute in to our offices in University City, with current residence within the Greater Philadelphia area

**We are only accepting local candidates from the Greater Philadelphia area for this role**

POSITION TITLE: Instructional Assistant (IT Support)

DURATION: Full Time

LOCATION: Philadelphia, Pennsylvania

WHO WE ARE LOOKING FOR:

Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Associate. The Instructional Associate will play an essential role in our organization’s mission as he/she trains Per Scholas learners to be outstanding entry and mid-level technicians.

WHAT YOU’LL DO:

Classroom Facilitation

• Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare learners for entry to mid-level Information Technology jobs. Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, and project management.  
• Assist classroom facilitation in a highly interactive, hands-on style.  The IA will consult with the Instructor before providing current learners with any review materials, videos, or other support.
• The IA will form and lead study groups using the instructor's evaluations. The instructor and the learners will determine topics. These study groups can be held during class time (as the instructor approves) or before/after class.
• The IA will consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands-on labs.
• The IA will understand the curriculum and be prepared to conduct a lesson if the instructor needs to be out of the classroom.
• Please note an IA will not be asked to facilitate a lesson for an extended period.
• The IA will ensure that all equipment loaned to or used by the learners is returned to the instructor, the storage closet, or the person from whom it was borrowed.
• Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance/grades/scorecards. 
• The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day.  The rest of the time is dedicated to interactive, hands-on lab activities led by the Technical Instructor. 
• Class sizes range from 15-30 learners.

Managing Learner Performance 

• Provide learners with ongoing feedback, recognize any challenges early, and work with the instructor and/or coaches and learners to overcome them.
• Coordinate closely with learners’ instructors and career coaches on enforcing program rules and promoting learner success.
• Implement individualized study plans for learners who are struggling in the class.
• Participate in all required learner progress meetings with other members of the team.
• Monitor and enforce learner class attendance, dress code, and other program policies.

Administrative

• Participate in staff meetings
• Conduct real-time learner data entry in Salesforce and/or Canvas

WHAT YOU’LL BRING TO US:

Professional Qualifications

• Graduate of a Per Scholas Training Program
• Obtained all certifications offered in the training course in which you participated 
• Ability to teach in a highly interactive and hands-on style
• Passion for teaching others
• Flexibility to adapt to changes in schedule
• Interest in being part of a culture of continuous improvement
• Team oriented
• Highly responsive communicator
• Excellent verbal communication skills

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and can learn quickly.
• You are strong at time management and can balance multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

The hourly rate for this position is $18/hour 

#LI-Onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

About the Company:

About the Role:

Octave is hiring Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in Pennsylvania at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care.

We are seeking out Licensed Clinicians who are willing to work both in-person and remotely. In-Person services will be fully launched by the end of 2024, but an office space is required to start. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is required that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space within the state of Pennsylvania. You can see clients in person from your home office or commercial office setting.

You are a good fit if you are:

• Passionate about expanding access to high-quality mental health care.
• Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients.
• Adept at building and maintaining a strong therapeutic alliance.
• Willing to deliver feedback-informed care using standardized measures.
• Expert at providing culturally responsive and culturally competent care.
• Open to learning from your colleagues and clients.
• Someone who thrives in a culture of thoughtful feedback and transparency.

Qualifications:

• LMFT, LPC, LCSW, PsyD
• Current License in Pennsylvania.
• Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling.
• Must be licensed and in good standing with your governing licensing board.
• Preferred 1 year of related post-license clinical experience required. 
• At least 2 years of experience preferred in one or more of the following areas:
  • CBT for depression or anxiety
  • DBT for emotion dysregulation
  • Unified Protocol for emotional distress
  • CPT or PE for trauma
• Must have your own office space and are willing to provide in-person services in the Greater Philadelphia area.

Octave's Company Values: 

The below values drive our day-to-day operations.

• We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves.
• People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
• No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
• Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
• Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
• Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them.
• There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. 
• Must be able to observe and communicate information on laptop. 
• Move up to 10 pounds on occasion. 
• Must be eligible to work in the United States without sponsorship now or in the future.
• Octave’s policy requires that all clinical sessions be conducted while you are physically located in the United States.

System Requirements: 

• Computers that are Mac OS (Ventura or later) and Windows OS (10/11)
• Computers kept up with the most recent security updates
• An unmanaged device (a device not provided to you by another company/organization)

Compensation: 

Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.

The hourly compensation range for this role is listed below dependent on licensure:

In-Person Rates: 
$58-$133/hour for master's level license.
$78-$143/hour for doctoral level license.

Virtual Rates: 
$55-$130/hour for master's level license.
$75-$140/hour for doctoral level license.

How We Use Technology in Hiring:

As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About the Opportunity

Cleerly is seeking a Senior Client Success Manager to own and manage client relationships within a defined territory. This role will serve as the day-to-day liaison for healthcare clients—ensuring successful onboarding, driving adoption, addressing concerns, and promoting long-term satisfaction and expansion.

The ideal candidate will have experience in healthcare or health tech, demonstrate strong communication and relationship-building skills, and bring a data-driven mindset to proactively manage client health and success.

About the Team

The Client Success role is pivotal in ensuring strong, long-lasting relationships with our clients. This position is responsible for managing day-to-day communication, acting as the main liaison between the client and our internal teams. By owning the client relationship, the Client Success Managers ensure that all client needs, concerns, and goals are addressed in a timely and effective manner. They represent the client's voice internally, advocating for their interests and ensuring alignment with our company’s objectives.

This role reports directly to the VP of Client Success and works daily with Implementation, Sales, and Product amongst other teams. 

Responsibilities

Client Ownership & Relationship Management

• Serve as the primary point of contact for clients within the assigned territory
• Build strong, trusting relationships with clinical and administrative leaders at hospitals, imaging centers, and cardiology practices
• Conduct regular business reviews, utilization assessments, and check-ins to ensure client satisfaction and retention
• Meet key performance indicators (KPIs) for the Client Success team, including Net Promoter Score (NPS), client retention (volume, logo), and referenceability. Use data-driven insights to continuously improve client success initiatives and enhance client satisfaction

Onboarding & Adoption

• Partner with Client Services and Implementation teams to ensure seamless onboarding and launch of Cleerly solutions
• Drive initial and ongoing adoption through best practices, education, and alignment with client goals
  
  

Client Health Monitoring

• Track key client metrics (utilization, turnaround times, NPS, etc.) and proactively identify and resolve risks to success
• Leverage internal data to provide strategic insights to clients and recommend workflow enhancements

Retention & Growth

• Collaborate with Sales and Partnerships to identify opportunities for renewals, upsells, and expansion
• Champion the voice of the customer internally, contributing feedback to product and service teams

Cross-Functional Collaboration

• Act as the bridge between clients and internal teams (Sales, Product, Clinical, Marketing) to ensure alignment and excellence in service
• Support pilots and product rollouts specific to your territory’s client base
  
  

Requirements

• Bachelor’s degree; background in healthcare, life sciences, or business is preferred
• 7 + years of experience in client success, account management—preferably in a healthcare or SaaS environment
• Experience working directly with health systems, cardiology groups, or outpatient imaging centers is highly desirable. 
• Startup (Series A-C) experience preferred, not required.
• Exceptional communication, interpersonal, and problem-solving skills
• Self-starter with strong organizational skills and the ability to manage multiple accounts with minimal supervision
• Familiarity with CRM platforms (Salesforce preferred) and data dashboards (e.g., Tableau or Looker)
• Willingness to travel within the territory (up to 40%)
• Spanish speaking is a plus but not required

The base salary range for this role varies by location and is aligned to market benchmarks.

• Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range.
• Final compensation is determined based on location, experience, skills, and internal equity.

This role is eligible for a 15% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $135,000-145,000
• TTC: $155,250-166,750

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

Process Validation Engineer (a minimum of 5 years of experience required)

Location: King of Prussia, PA 

Employment Type: Full-time, mostly onsite

About Us

Are you ready to take the next step in your career? LAPORTE, a consulting engineering firm with 25 years of experience and a strong presence in North America and Europe, is seeking an Process Validation Engineer to join our growing team. With 25 offices and over 480 employees worldwide, we specialize in delivering innovative solutions for the pharmaceutical and food & beverage industries.

The Process & Validation Engineer is responsible for supporting the validation of various systems across the pharmaceutical, biopharmaceutical, and medical device manufacturing sectors. The Process & Validation Engineer will ensure equipment, systems, and validation programs are compliant with a client’s global/site standards and industry practices.

The Process & Validation Engineer will live near King of Prussia, PA. They will be motivated to grow and excel with the support and direction from an interdisciplinary team of engineers. Become part of a supportive work environment that emphasizes team culture and empowering engineers with more responsibility, professional growth, and a work-life balance.

At LAPORTE, we offer:

• Competitive Salary
• Comprehensive Benefits
• Compensatory Paid Time Off (PTO)
• Paid Parental Leave
• A Flexible Work Environment that values work-life balance
• Opportunities for Professional Growth

Responsibilities and Duties:

• Carry out all aspects of a validation project for our clients including: authoring and/or executing Validation Master Plans (VMP), User Requirements Specifications (URS), Risk Assessments (RA), Design Qualification (DQ), Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), Commissioning, Installation Qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ), and Process Validation (PV) protocols/reports in accordance with corporate and departmental procedures.
• Validation Planning: Develop Validation Master Plans outlining the validation strategy, scope, and timelines for the project.
• Documentation Management: Oversee the creation, review, and approval of validation protocols, reports, and other documentation required for validation activities.
• Risk Assessment: Conduct Risk Assessments to identify potential validation issues and develop mitigation strategies to address them.
• Protocol Execution: Oversee the execution of validation protocols, including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) for equipment and systems within the QC building.
• Commissioning Support: Collaborate with the commissioning team to ensure a seamless transition from construction to operation, verifying that systems and equipment are installed correctly and function as intended.
• Standard Operating Procedure: Provide technical input with respect to Standard Operating Procedures (SOP) development. Revise or develop SOPs in compliance with industry standards and cGMP.
• Support client Quality Assurance (QA) compliance teams by initiating change controls, documenting deviations, and contributing to the implementation of CAPA (Corrective and Preventive Actions) within validation activities.
• Perform Periodic Review for various validated systems including computerized systems, laboratory equipment, manufacturing equipment, and infrastructure systems. Analyze information, draw the right conclusions based upon technical knowledge of the systems, and work effectively with different groups across site to determine status, gaps, and corrective actions.
• Maintain up-to-date knowledge of validation requirements, practices, and procedures and coach other members of the team participating in validation activities. 
• Maintain up-to-date knowledge of current GP (Good Practices, e.g. GMP/GLP) regulations, guidelines within North America (Health Canada, US Food & Drug Administration) and EU Eudralex. 
• Maintain effective client relationships and act as a primary point of contact.
• Ensure that projects are implemented in accordance within the agreed scope, timelines and budget.

Qualifications:

• Bachelors degree in engineering field or relevant equivalent.
• Minimum 5 years of prior experience preparing and executing equipment qualification documents (IQ/OQ/PQ) required.
• Excellent knowledge of the Current Good Manufacturing Practices.
• Excellent communication skills - verbal, written, listening and interpersonal with the ability to transfer knowledge to others.
• Strong technical knowledge, relationship management, organizational planning, and project management skills.
• Ability to demonstrate a sense of urgency, flexibility, and accountability.
• Flexibility to travel to the client site as required.

Preferred Qualifications

• Prior experience performing GxP risk assessments such as Functional Risk Assessments (FRA) or Failure Mode and Effect Analysis (FMEA).
• Experience in Aseptic Processing.
• Familiarity with Computerized Systems Validation and ISPE GAMP5 and 21 CFR Part 11.

Overview

In this position, you will work closely with clients in helping to define geospatial-centric solutions and implementation of those solutions. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies. The Emerging Technology Markets team supports many industries, including governments (federal, state, regional, and local communities), NGO groups, environmental engineering, natural resources, utilities, and commercial. The team you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisors to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Responsibilities

• Help clients translate real-world needs into practical, state-of-the-art solutions
• Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities
• Manage projects and support customers throughout the entire project life-cycle, including requirements, analysis, design, build, and implementation
• Lead the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management
• Establish, develop, and expand relationships with customers, partners, and distributors
• Work with Esri’s marketing and sales teams to develop new business
• Lead innovative proposals and win work that showcases forward-leaning solutions
• Mitigate challenges through proper escalation to achieve project and program completion
• Collaborate with Esri’s practice managers and marketing and sales teams to support business development for technology and implementation patterns with new and existing customers
• Support the development of others though our network of organizational teams and professional communities

Requirements

• 8+ years of professional experience in a similar position, supporting similar responsibilities
• Professional experience supporting the design, implementation, and administration of enterprise geospatial technology (ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Platform)
• Demonstrated ability to translate a customer's business goals, objectives, and strategies into solutions
• Ability to develop project designs, work plans, budgets and schedules
• Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills.
• Bachelor's degree in Geographic Information Systems (GIS), geography, remote sensing, image processing, computer science, or a related STEM field

Recommended Qualifications

• Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, and more
• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
• Master's degree in Geographic Information Systems (GIS), geography, remote sensing, image processing, computer science, or a related STEM field

#LI-AN1

#LI-Onsite

Overview

In this position, you will work closely with clients in helping to define geospatial-centric solutions and implementation of those solutions. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies. The Emerging Technology Markets team supports many industries, including governments (federal, state, regional, and local communities), NGO groups, environmental engineering, natural resources, utilities, and commercial. The team you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisors to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.

Responsibilities

• Help clients translate real-world needs into practical, state-of-the-art solutions
• Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities
• Manage projects and support customers throughout the entire project life-cycle, including requirements, analysis, design, build, and implementation
• Lead the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management
• Establish, develop, and expand relationships with customers, partners, and distributors
• Work with Esri’s marketing and sales teams to develop new business
• Lead innovative proposals and win work that showcases forward-leaning solutions
• Mitigate challenges through proper escalation to achieve project and program completion
• Collaborate with Esri’s practice managers and marketing and sales teams to support business development for technology and implementation patterns with new and existing customers
• Support the development of others though our network of organizational teams and professional communities

Requirements

• 8+ years of professional experience in a similar position, supporting similar responsibilities
• Professional experience supporting the design, implementation, and administration of enterprise geospatial technology (ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Platform)
• Demonstrated ability to translate a customer's business goals, objectives, and strategies into solutions
• Ability to develop project designs, work plans, budgets and schedules
• Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills.
• Bachelor's degree in Geographic Information Systems (GIS), geography, remote sensing, image processing, computer science, or a related STEM field

Recommended Qualifications

• Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, and more
• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
• Master's degree in Geographic Information Systems (GIS), geography, remote sensing, image processing, computer science, or a related STEM field

#LI-AN1

#LI-Onsite

Overview

In this position, you will work closely with clients in helping to define geospatial-centric solutions and implementation of those solutions. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies. The Emerging Technology Markets team supports many industries, including governments (federal, state, regional, and local communities), NGO groups, environmental engineering, natural resources, utilities, and commercial. The team you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisors to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Philadelphia, PA area for this position.

Responsibilities

• Help clients translate real-world needs into practical, state-of-the-art solutions
• Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities
• Manage projects and support customers throughout the entire project life-cycle, including requirements, analysis, design, build, and implementation
• Lead the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management
• Establish, develop, and expand relationships with customers, partners, and distributors
• Work with Esri’s marketing and sales teams to develop new business
• Lead innovative proposals and win work that showcases forward-leaning solutions
• Mitigate challenges through proper escalation to achieve project and program completion
• Collaborate with Esri’s practice managers and marketing and sales teams to support business development for technology and implementation patterns with new and existing customers
• Support the development of others though our network of organizational teams and professional communities

Requirements

• 8+ years of professional experience in a similar position, supporting similar responsibilities
• Professional experience supporting the design, implementation, and administration of enterprise geospatial technology (ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Platform)
• Demonstrated ability to translate a customer's business goals, objectives, and strategies into solutions
• Ability to develop project designs, work plans, budgets and schedules
• Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills.
• Bachelor's degree in Geographic Information Systems (GIS), geography, remote sensing, image processing, computer science, or a related STEM field

Recommended Qualifications

• Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, and more
• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
• Master's degree in Geographic Information Systems (GIS), geography, remote sensing, image processing, computer science, or a related STEM field

#LI-AN1

#LI-Onsite

Overview

In this position, you will work closely with clients in helping to define geospatial-centric solutions and implementation of those solutions. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies. The Emerging Technology Markets team supports many industries, including governments (federal, state, regional, and local communities), NGO groups, environmental engineering, natural resources, utilities, and commercial. The team you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisors to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position.

Responsibilities

• Help clients translate real-world needs into practical, state-of-the-art solutions
• Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities
• Manage projects and support customers throughout the entire project life-cycle, including requirements, analysis, design, build, and implementation
• Lead the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management
• Establish, develop, and expand relationships with customers, partners, and distributors
• Work with Esri’s marketing and sales teams to develop new business
• Lead innovative proposals and win work that showcases forward-leaning solutions
• Mitigate challenges through proper escalation to achieve project and program completion
• Collaborate with Esri’s practice managers and marketing and sales teams to support business development for technology and implementation patterns with new and existing customers
• Support the development of others though our network of organizational teams and professional communities

Requirements

• 8+ years of professional experience in a similar position, supporting similar responsibilities
• Professional experience supporting the design, implementation, and administration of enterprise geospatial technology (ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Platform)
• Demonstrated ability to translate a customer's business goals, objectives, and strategies into solutions
• Ability to develop project designs, work plans, budgets and schedules
• Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills.
• Bachelor's degree in Geographic Information Systems (GIS), geography, remote sensing, image processing, computer science, or a related STEM field

Recommended Qualifications

• Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, and more
• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
• Master's degree in Geographic Information Systems (GIS), geography, remote sensing, image processing, computer science, or a related STEM field

#LI-AN1

#LI-Onsite

At Midi Health, we're on a mission to revolutionize healthcare for women at midlife—to relieve their symptoms, support their wellbeing, and ensure they feel seen, heard, and cared for. Our care is personalized, evidence-based, and covered by insurance, making it more accessible to women across the country. Wherever they live. Whatever their health story.

We’re rapidly growing and looking for passionate full-time Nurse Practitioners to join our dedicated clinical team. You’ll help close the gender health gap by guiding women through perimenopause, menopause, and other midlife transitions with compassionate, evidence-based care.

🌟 Why Work With Midi? 

• Mission-Driven Impact: Join us in transforming healthcare for women in midlife—making a meaningful difference every day.
  
  
• Remote (U.S.–Based) Role with Structured Hours: Work fully remote from within the United States with patient-facing hours scheduled between 7:00 AM and 7:00 PM, adjusted by patient location and licensure. This is not a digital nomad role; work may not be performed while you are outside the United States.
   
• Continuous Learning: Access weekly clinical education to stay sharp and advance your expertise in women’s midlife health.
  
  
• Purposeful Visits: Our appointments provide you with time to listen, educate, and deliver personalized care that truly supports your patients.
  
  
• Technology + Clinical Support: Benefit from structured onboarding, user-friendly tech, and operational assistance—including elements of logistics, scheduling, and clinical operations—so you can focus on care without being on your own.
  
  
• Community of Care: Be part of a collaborative, respectful team passionate about women’s health and dedicated to your professional growth.

🎓 Qualifications

• Active, unrestricted, and unencumbered Nurse Practitioner license in at least one U.S. state.*Multiple state licenses are highly preferred.
• Prescriptive authority as a Nurse Practitioner.
• Active national board certification (FNP, WHNP, AGNP, or similar).
• Minimum 3 years of recent experience (within the last 5 years) practicing as a Nurse Practitioner in Primary Care, Women’s Health, or Gynecology.
• Ability to work independently and make sound clinical decisions.
• High proficiency and efficiency with technology (telehealth platforms, EMRs, communication tools).
• A strong passion for caring for women navigating menopause and midlife health transitions.

🩺 How Midi Works — and Why It’s Different

At Midi, you’ll practice with purpose in a virtual-first care model that puts women’s needs front and center:

• Quality visits, better conversations: Appointments designed to allow time to listen, educate, and personalize care.
• Evidence-based protocols: Trained in expert-developed clinical pathways combining hormonal therapy, lifestyle coaching, and medication when appropriate.
• Care beyond the screen: Patients receive labs, prescriptions, supplements, and referrals as needed—our platform makes it seamless.
• You’re never alone: Supported by a collaborative team of clinicians, care coordinators, and clinical leaders, with opportunities to grow and specialize over time.
• Meaningful specialty focus: Practice in women’s midlife health, a critically underserved area where you help close one of the most persistent gaps in care.
• Mission-aligned, patient-centered culture: Join a team dedicated to empathy, equity, and clinical excellence.

💼 What We Offer

• Compensation: $50-55/hr, plus bonus potential
• *Final offers may vary within the posted range to account for geographical location.
• Desirable benefits package, including medical, dental and vision 
• Paid time off for full time employees
• Clinician Professional Development allowance
• Full-time or part-time telehealth role
• Opportunity to participate in weekly accredited clinical education, often eligible to earn continuing education credit hours (CE)

#LI-DP1

Join us and be part of the movement changing women’s midlife healthcare for the better.

🎥 Learn More & Follow! ▶️ Youtube  🔗LinkedIn 📘Facebook 📸 Instagram 💃TikTok

The Registered Nurse is responsible for delivering excellent patient care first and foremost, coordinating and ensuring a safe and compliant working environment, assisting in surgical procedures, ensuring accurate and complete patient charting, conducting pre- and post-operative visits, and fostering a spirit of teamwork. 

 
Qualifications: 

• A.D.N. or B.S.N. required; active Compact Nursing License accepted in lieu of state-specific licensure. 

• Maintains active license and meets renewal requirements. 

• Current ACLS certification 

• Proficient in MS Office and EMR systems 

 
Key Responsibilities:  
Patient Care & Clinical Duties: 

• Conduct pre/post-op assessments, patient education, and wound evaluations 

• Support physicians during procedures; monitor patient vitals and safety 

• Administer and document medications; monitor lidocaine use and antibiotic prophylaxis 

• Preference to have Post Op and/or OR Circulator experience.  Not required, will train on job.   

 
Safety, Compliance & Infection Control: 

• Leads emergency drills, maintains Banyan Stat Kit and AED checks 

• Enforces HIPAA, PHI protections, and proper documentation 

• Conducts narcotic counts and monitors medication security 

 
Quality & Records Management: 

• Maintains accurate and timely patient records in compliance with AAAHC 

• Participates in QA/QI initiatives and peer reviews 

• Ensures timely documentation, incident reporting, and follow-ups 

 
Leadership & Communication: 

• Assists with RN/LPN interviews and staff evaluations 

• Educates staff on safety protocols and clinical procedures 

• Collaborates with Practice Manager to ensure adequate medical staffing 

 
Operational Support: 

• Maintains sterile field and proper OR setup 

• Oversees equipment sterilization, stock levels, and clinic readiness 

• Completes daily/weekly logs and inspections per protocol 

 
Physical Requirements: 

• Able to lift 25 lbs., stand/walk for extended periods 

• Visual/hearing acuity and stress tolerance required 

Note: This job description outlines the primary duties and responsibilities of the role but is not intended to be all-inclusive. Additional tasks may be assigned, and existing responsibilities may be modified or removed as necessary to meet operational needs, within the scope of the individual’s role, licensure, and applicable regulatory standards. 

#LI-LD1

This position is based in Philadelphia, PA and will require 3 days in-office per week. Preference is for Tuesday, Wednesday and Thursday.

How you will help

This enterprise-wide function is responsible for evolving our company’s capabilities; for strategically planning and leading project and program management; and to drive decision-making and execution of the company’s portfolio of critical work. This includes development and consistent improvement to the processes by which strategic programs and projects are scoped, prioritized, planned and resourced as well as leadership of execution around our most important day-to-day programs through a centralized program management function in partnership with functional-level project managers.  The Vice President ensures strict adherence to company operational and quality processes to ensure on time and absolute client satisfaction.   In addition, the VP interacts with our key clients to ensure company services are provided in a quality manner.  This role will coordinate all reporting mechanisms to ensure a clear and coordinated single source of truth to measure performance.  Functional areas of influence include Engineering, Data Warehouse, Service Delivery, Sales (client-facing) and our leadership team. 

What you will do

• You will be responsible for influencing organizational thinking for how we should manage technology implementations for continuous improvements; and drive consistency throughout our organization in how we implement and deliver our technology processes, programs, and projects. 
• In addition, you will be expected to build and demonstrate a strong competency and business knowledge on assigned initiatives. 
• Lead and grow a team of experienced project management professionals that strive for excellence and consistency across HealthVerity. These professionals are assigned to specific clients, teams, software and data verticals or assigned as needed to strategic projects. You are to provide coaching and performance feedback continuously.
• Focus engagement teams to define and deliver business outcomes (get results through others, transparent and clear delegation, provide coaching and feedback). This is an opportunity to manage up and influence leaders with candid, professional communication and guidance.
• Lead the prioritization, identification and implementation of project management processes, methodologies, tools, guidelines and standards in order to establish a best in class framework that supports all project teams and stakeholders to improve the probability of successful project delivery. 
• Set a weekly, monthly and quarterly reporting rhythm to support on-time delivery and high quality assurance across our software, data and services.  
• Establish and communicate key KPIs to demonstrate operational performance.  
• Drive the implementation of the latest methodologies in PMO processes to ensure continuous improvement.
• Serve as “ the glue” between company functions ensuring adherence to agreed upon processes, standards and management reporting, and be able to communicate and collaborate where there are gaps so that we can close them
• Manage and upskill the careers of a talented team of project managers to maximize retention and personal growth.

How success is defined

• Establish a scalable and effective project management framework that enhances cross-functional collaboration and program execution.
• Build strong relationships with key stakeholders across Engineering, Data, Service Delivery, and Sales to drive alignment and efficiency.
• Implement a structured reporting system with clear KPIs to track program performance and support data-driven decision-making.
• Optimize processes to achieve operational excellence and improve project delivery success.
• Foster a culture of continuous learning and professional development, ensuring team growth and high engagement.

Required skills and experience

• 10+ years experience leading a Program Management function preferably in a data, technical, healthcare, pharmaceutical, financial services or military function.  
• College degree required and master's degree preferred.
• Certified PMP.
• Strong business acumen, deep understanding of, and experience in the operations of the firm's business practices
• Strong analytical, problem solving, and critical thinking skills
• Ability to design and take initiatives from abstract to concrete
• Can think strategically but also execute operationally with an attention to detail
• Excellent communication and presentation skills, with the ability to translate quantitative and qualitative analyses into clear messages and informed responses to leadership
• Proven experience in complex project or program management, product ownership and Agile methodology
• Proficiency in project management software and tools

Base salary for the role is commensurate with experience and can range between $170,000 - 205,000 + annual bonus opportunity.

Position Summary:

The Underwriting Team Lead is responsible for managing, coaching, and developing a small team of underwriters while maintaining hands-on involvement in complex casework. This role serves as a bridge between individual contributors and underwriting leadership, ensuring consistent execution, balanced workloads, strong underwriting judgment, and effective collaboration with Sales, Customer Management, Carrier Management, and Underwriting Operations.

The Team Lead drives performance through real-time case oversight, escalation management, quality assurance, and professional development of team members, while also contributing directly to high-impact and non-standard underwriting scenarios.

Key Responsibilities:

• Team Leadership & Case Management
• Lead day-to-day underwriting execution for a designated team, ensuring timely completion of cases and balanced workload distribution.
• Monitor case progress, turnaround times, and assignment flow using Salesforce and underwriting reporting tools.
• Reassign or reprioritize work as needed to meet business deadlines, accommodate PTO, or address urgent requests.
• Maintain close communication with Sales, Customer Management, and Underwriting leadership regarding timing expectations, priorities, and escalations.
  
  
• Quality Assurance & Underwriting Oversight
• Review complex, high-risk, or non-standard cases to ensure sound underwriting judgment and adherence to guidelines.
• Provide guidance on medical risk assessment, including large claimant review, laser recommendations, and negotiation strategy.
• Support resolution of underwriting errors, including root cause analysis, solutioning, carrier communication, and internal escalation when required.
• Partner with Underwriting Operations on audit and quality assurance initiatives, providing feedback and coaching based on results.
  
  
• Escalation & Complex Deal Support
• Act as an escalation point for challenging underwriting situations, carrier misalignments, or missed terms.
• Assist in block-level underwriting strategies, including coordination of resources, sales alignment, and carrier submission timing.
• Develop and support creative, business-oriented solutions for non-standard or high-risk scenarios, escalating to senior leadership when appropriate.
  
  
• Coaching, Development & Performance Management
• Conduct regular one-on-one meetings with direct reports to provide coaching, feedback, and career development support.
• Identify individual strengths and development areas; create and monitor action plans for skill and performance improvement.
• Facilitate team meetings focused on case learnings, negotiation strategies, underwriting trends, and process updates.
• Assign and support project work that enhances technical skills and prepares underwriters for career progression.
  
  
• Cross-Functional Partnership & Relationship Management
• Build strong working relationships with Sales, Customer Management, Carrier Management, Underwriting Operations, and regional leadership.
• Serve as a trusted underwriting partner for Sales and Customer Management, enabling effective decision-making without unnecessary escalation.
• Participate in internal projects and external engagements that enhance underwriting credibility and market insight.
  
  
• Individual Contribution & Professional Growth
• Maintain a reduced personal case load, focusing on complex or high-impact accounts.
• Stay informed on market trends, geographic dynamics, and consultant-specific considerations impacting underwriting strategy.
• Participate in leadership development programs, mentorship, and regular coaching with underwriting leadership.

Required Qualifications / Skills: 

• Strong expertise in stop loss underwriting and self-funded health plan risk assessment
• Demonstrated ability to coach, mentor, and develop underwriting talent
• Excellent judgment in medical risk evaluation, negotiation, and complex deal strategy
• Strong communication skills with the ability to translate underwriting decisions to Sales and external partners
• Highly organized, adaptable, and effective in a fast-paced, deadline-driven environment
• Proven ability to balance leadership responsibilities with hands-on execution

Minimum Requirements: 

• Bachelor’s degree or equivalent professional experience
• 5+ years of stop loss or health plan underwriting experience
• Prior experience in a team lead, mentor, or informal leadership role strongly preferred
• Proficiency with underwriting systems, Salesforce reporting, and Microsoft Office tools

Perks & Benefits:

• Fully paid medical, dental, and vision benefits.
• Flexible PTO
• 401k company contribution
• Tuition reimbursement
• Professional development allowance
• Transportation allowance and daily parking reimbursement 
• Engaging hybrid work environment

Position Summary:

The Underwriting Team Lead is responsible for managing, coaching, and developing a small team of underwriters while maintaining hands-on involvement in complex casework. This role serves as a bridge between individual contributors and underwriting leadership, ensuring consistent execution, balanced workloads, strong underwriting judgment, and effective collaboration with Sales, Customer Management, Carrier Management, and Underwriting Operations.

The Team Lead drives performance through real-time case oversight, escalation management, quality assurance, and professional development of team members, while also contributing directly to high-impact and non-standard underwriting scenarios.

Key Responsibilities:

• Team Leadership & Case Management
• Lead day-to-day underwriting execution for a designated team, ensuring timely completion of cases and balanced workload distribution.
• Monitor case progress, turnaround times, and assignment flow using Salesforce and underwriting reporting tools.
• Reassign or reprioritize work as needed to meet business deadlines, accommodate PTO, or address urgent requests.
• Maintain close communication with Sales, Customer Management, and Underwriting leadership regarding timing expectations, priorities, and escalations.
  
  
• Quality Assurance & Underwriting Oversight
• Review complex, high-risk, or non-standard cases to ensure sound underwriting judgment and adherence to guidelines.
• Provide guidance on medical risk assessment, including large claimant review, laser recommendations, and negotiation strategy.
• Support resolution of underwriting errors, including root cause analysis, solutioning, carrier communication, and internal escalation when required.
• Partner with Underwriting Operations on audit and quality assurance initiatives, providing feedback and coaching based on results.
  
  
• Escalation & Complex Deal Support
• Act as an escalation point for challenging underwriting situations, carrier misalignments, or missed terms.
• Assist in block-level underwriting strategies, including coordination of resources, sales alignment, and carrier submission timing.
• Develop and support creative, business-oriented solutions for non-standard or high-risk scenarios, escalating to senior leadership when appropriate.
  
  
• Coaching, Development & Performance Management
• Conduct regular one-on-one meetings with direct reports to provide coaching, feedback, and career development support.
• Identify individual strengths and development areas; create and monitor action plans for skill and performance improvement.
• Facilitate team meetings focused on case learnings, negotiation strategies, underwriting trends, and process updates.
• Assign and support project work that enhances technical skills and prepares underwriters for career progression.
  
  
• Cross-Functional Partnership & Relationship Management
• Build strong working relationships with Sales, Customer Management, Carrier Management, Underwriting Operations, and regional leadership.
• Serve as a trusted underwriting partner for Sales and Customer Management, enabling effective decision-making without unnecessary escalation.
• Participate in internal projects and external engagements that enhance underwriting credibility and market insight.
  
  
• Individual Contribution & Professional Growth
• Maintain a reduced personal case load, focusing on complex or high-impact accounts.
• Stay informed on market trends, geographic dynamics, and consultant-specific considerations impacting underwriting strategy.
• Participate in leadership development programs, mentorship, and regular coaching with underwriting leadership.

Required Qualifications / Skills: 

• Strong expertise in stop loss underwriting and self-funded health plan risk assessment
• Demonstrated ability to coach, mentor, and develop underwriting talent
• Excellent judgment in medical risk evaluation, negotiation, and complex deal strategy
• Strong communication skills with the ability to translate underwriting decisions to Sales and external partners
• Highly organized, adaptable, and effective in a fast-paced, deadline-driven environment
• Proven ability to balance leadership responsibilities with hands-on execution

Minimum Requirements: 

• Bachelor’s degree or equivalent professional experience
• 5+ years of stop loss or health plan underwriting experience
• Prior experience in a team lead, mentor, or informal leadership role strongly preferred
• Proficiency with underwriting systems, Salesforce reporting, and Microsoft Office tools

Perks & Benefits:

• Fully paid medical, dental, and vision benefits.
• Flexible PTO
• 401k company contribution
• Tuition reimbursement
• Professional development allowance
• Transportation allowance and daily parking reimbursement 
• Engaging hybrid work environment

Chef de Cuisine

[Assistant General Manager]

COMPENSATION:

Salary Range: $70,000-75,000/year with annual increase + quarterly bonus with high growth potential

PERKS AND BENEFITS: 

• 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
• Health Insurance (Medical, Dental, and Vision)
• Paid Time Off 
• 401K program
• Phone Reimbursement
• Commuter Benefits
• Complimentary DIG Meals every day
• Short-Term Disability

ABOUT THE ROLE: 

As Chef De Cuisine, you are responsible for all culinary oversight in our scratch-based kitchen operation. You serve as the culinary nuts-and-bolts in our restaurants while managing and staying accountable for your team of culinarians. As an extremely efficient individual with a passion for executing food excellence and hospitality, you run a strong kitchen by showcasing advanced business and culinary acumen. You own and take pride in order/inventory management, prep management, and health and safety standards within the four walls of your restaurant. You are the subject matter expert in your areas of focus in the kitchen and serve as a vital resource for your team and peers. In our operation centered around innovation, you are always looking at food quality, cost, and training as data points for you and your team to grow. 

Staying organized and detail-oriented in a fast-paced environment is key to your role as Chef de Cuisine. We are constantly evolving our menu and testing new initiatives to improve business operations. You will effectively multitask and train your culinary team through the day-to-day shifts, to ensure your team is well-equipped to execute anything and everything on our menu. Developing your team by role modeling while delivering excellent service to our guests is integral as we work towards a better food future.

ABOUT THE TEAM: 

Our Restaurants run using a traditional brigade system. As Chef de Cuisine, you are the second in command. You report directly to the Chef Operator and the Sous Chefs and Chefs-in-training report directly to you. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal. DIG is determined to rebuild the food system, and we couldn't do it without you

YOU WILL: 

• Lead and motivate your chef's in training team by modeling culinary expertise and a good attitude in order to always deliver delicious food.  
• Oversee and uphold food quality and presentation no matter the business channel. Walk-in, pick-up & delivery orders are handled with equal care and attention. 
• Oversee the quality of fresh ingredients received from our farm partners, while overseeing inventory, supply, prep lists, ordering, and QA processes in the restaurant. 
• Run successful shifts by organizing the deployment board and managing the prep schedule day in and day out. 
• Execute line checks while measuring what’s ready to serve, what needs to be prepared, and any potential waste. You think ahead to ensure service runs smoothly.
• Manage and maintain a tight and orderly kitchen operation, including storage, labeling, preparation, and all safety protocols. You are the safety standard bearer ensuring your team is maintaining the "A" letter grade from the Health Department
• Manage our kitchen facilities, following up with all maintenance on culinary equipment, cleanliness, and organization of your restaurant.
• Collaborate with your Chef Operator to manage labor and food cost.
• Build your kitchen team by assisting in interviewing, hiring, providing performance improvement, and disciplinary action.
• Actively give feedback through the DIRECT model, monitoring the effectiveness of your team by providing timely positive and critical feedback.
• Strictly uphold Dig's anti-discrimination and anti-harassment policies.

YOU HAVE: 

• 1-2+ years managing a restaurant team
• The ability to demonstrate and execute an exceedingly strong work ethic.
• Skills to motivate and develop the culinarians on your team.
• An appreciation for the people you work with.
• The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
• The willingness to roll up your sleeves and pitch in whenever necessary. 
• The desire for professional improvement and the process of learning.
• The drive to network and build strong ties in your restaurant’s community.
• The ability to take many variables to find the best solution to a problem.
• Excellent communication skills.
• An eye for detail and solving challenges.
• Food Safety Certification

COMPENSATION:

Salary Range: $70,000-75,000/year with annual increase + quarterly bonus with high growth potential

Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package;  additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG.

Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors

ABOUT US:  To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE:  DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

ADDITIONAL ROLE NOTES: 

The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Dig is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Chef Operator
[Executive Chef/General Manager]

COMPENSATION:

Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential

PERKS AND BENEFITS: 

• 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
• Health Insurance (Medical, Dental, and Vision)
• Paid Time Off 
• 401K Program
• Phone Reimbursement
• Commuter Benefits
• Complimentary DIG Meals every day
• Short-Term Disability

ABOUT THE ROLE: 

As a Chef Operator, you will build a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self. You’re an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success. 

Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as Chef Operator. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate and multitask to ensure your team is well equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire restaurant operation and maintaining oversight over all front-of-house and back-of-house ops. 

ABOUT THE TEAM: 

Our Restaurants run using a traditional brigade system. As the Chef Operator, you are the first in command and have a true sense of ownership over your restaurant.  You partner directly with the Chef de Cuisine to drive success and report to the Field Leadership Team. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal.  DIG is determined to help support the next generation of farmers, cooks and chefs!

YOU WILL: 

• Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales.
• Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team. 
• Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged. 
• Monitor the operational flow of the restaurant, ensuring culinary and DOH standards/protocols are being followed and executed. 
• Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease. 
• Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same.
• Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations.
• Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians.
• Review & collaborate on people development plans with the Field Leadership team to build thoughtful succession plans.
• Communicate verbally and digitally on a daily basis across various systemic and conduct Pre-shifts & Chef’s tables with your restaurant team to keep them informed on updates and new restaurant goals. 
• Strictly uphold Dig's anti-discrimination and anti-harassment policies.

YOU HAVE: 

• 3 - 5 years minimum kitchen or operational restaurant management experience.
• A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen. 
• The willingness to roll up your sleeves and pitch in whenever and wherever necessary.
• The demonstrated skills to motivate and develop a high-performing team.
• The discipline and desire to create systems and organization within fast changing environments.
• Excellent communication skills and an eye for detail.
• Strong computer skills. You can navigate multiple digital ordering systems with ease.
• Ability to learn technological platforms and work systematically with them.
• Familiarity with restaurant costing and inventory software.
• The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
• The desire for professional improvement and the process of learning.
• The drive to network and build strong ties in your restaurant’s community.
• The ability to take many variables to find the best solution to a problem.
• Your Department of Health and/or ServSafe certification.

COMPENSATION:

Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential

Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package;  additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG.

Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors

ABOUT US:  To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

ADDITIONAL ROLE NOTES: 

The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Dig is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”)

Chef Operator
[Executive Chef/General Manager]

COMPENSATION:

Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential

PERKS AND BENEFITS: 

• 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
• Health Insurance (Medical, Dental, and Vision)
• Paid Time Off 
• 401K Program
• Phone Reimbursement
• Commuter Benefits
• Complimentary DIG Meals every day
• Short-Term Disability

ABOUT THE ROLE: 

As a Chef Operator, you will build a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self. You’re an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success. 

Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as Chef Operator. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate and multitask to ensure your team is well equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire restaurant operation and maintaining oversight over all front-of-house and back-of-house ops. 

ABOUT THE TEAM: 

Our Restaurants run using a traditional brigade system. As the Chef Operator, you are the first in command and have a true sense of ownership over your restaurant.  You partner directly with the Chef de Cuisine to drive success and report to the Field Leadership Team. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal.  DIG is determined to help support the next generation of farmers, cooks and chefs!

YOU WILL: 

• Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales.
• Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team. 
• Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged. 
• Monitor the operational flow of the restaurant, ensuring culinary and DOH standards/protocols are being followed and executed. 
• Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease. 
• Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same.
• Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations.
• Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians.
• Review & collaborate on people development plans with the Field Leadership team to build thoughtful succession plans.
• Communicate verbally and digitally on a daily basis across various systemic and conduct Pre-shifts & Chef’s tables with your restaurant team to keep them informed on updates and new restaurant goals. 
• Strictly uphold Dig's anti-discrimination and anti-harassment policies.

YOU HAVE: 

• 3 - 5 years minimum kitchen or operational restaurant management experience.
• A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen. 
• The willingness to roll up your sleeves and pitch in whenever and wherever necessary.
• The demonstrated skills to motivate and develop a high-performing team.
• The discipline and desire to create systems and organization within fast changing environments.
• Excellent communication skills and an eye for detail.
• Strong computer skills. You can navigate multiple digital ordering systems with ease.
• Ability to learn technological platforms and work systematically with them.
• Familiarity with restaurant costing and inventory software.
• The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
• The desire for professional improvement and the process of learning.
• The drive to network and build strong ties in your restaurant’s community.
• The ability to take many variables to find the best solution to a problem.
• Your Department of Health and/or ServSafe certification.

COMPENSATION:

Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential

Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package;  additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG.

Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors

ABOUT US:  To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

ADDITIONAL ROLE NOTES: 

The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Dig is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”)

Chef Operator
[Executive Chef/General Manager]

COMPENSATION:

Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential

PERKS AND BENEFITS: 

• 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
• Health Insurance (Medical, Dental, and Vision)
• Paid Time Off 
• 401K Program
• Phone Reimbursement
• Commuter Benefits
• Complimentary DIG Meals every day
• Short-Term Disability

ABOUT THE ROLE: 

As a Chef Operator, you will build a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self. You’re an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success. 

Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as Chef Operator. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate and multitask to ensure your team is well equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire restaurant operation and maintaining oversight over all front-of-house and back-of-house ops. 

ABOUT THE TEAM: 

Our Restaurants run using a traditional brigade system. As the Chef Operator, you are the first in command and have a true sense of ownership over your restaurant.  You partner directly with the Chef de Cuisine to drive success and report to the Field Leadership Team. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal.  DIG is determined to help support the next generation of farmers, cooks and chefs!

YOU WILL: 

• Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales.
• Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team. 
• Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged. 
• Monitor the operational flow of the restaurant, ensuring culinary and DOH standards/protocols are being followed and executed. 
• Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease. 
• Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same.
• Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations.
• Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians.
• Review & collaborate on people development plans with the Field Leadership team to build thoughtful succession plans.
• Communicate verbally and digitally on a daily basis across various systemic and conduct Pre-shifts & Chef’s tables with your restaurant team to keep them informed on updates and new restaurant goals. 
• Strictly uphold Dig's anti-discrimination and anti-harassment policies.

YOU HAVE: 

• 3 - 5 years minimum kitchen or operational restaurant management experience.
• A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen. 
• The willingness to roll up your sleeves and pitch in whenever and wherever necessary.
• The demonstrated skills to motivate and develop a high-performing team.
• The discipline and desire to create systems and organization within fast changing environments.
• Excellent communication skills and an eye for detail.
• Strong computer skills. You can navigate multiple digital ordering systems with ease.
• Ability to learn technological platforms and work systematically with them.
• Familiarity with restaurant costing and inventory software.
• The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
• The desire for professional improvement and the process of learning.
• The drive to network and build strong ties in your restaurant’s community.
• The ability to take many variables to find the best solution to a problem.
• Your Department of Health and/or ServSafe certification.

COMPENSATION:

Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential

Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package;  additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG.

Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors

ABOUT US:  To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

ADDITIONAL ROLE NOTES: 

The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Dig is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”)

Full-Time, Permanent

Salaried/Exempt 

Reports to: Director of Product & Operations Implementation 

Travel: Up to 25%

ABOUT THE ROLE

Saxbys is more than a cafe company — it's an Experiential Learning Platform. Every Saxbys cafe is owned and operated by a student CEO who runs the location as a real business: managing a team, driving profitability, and delivering an exceptional guest experience.

As our Senior Operations Implementation Manager, you'll own the processes, systems, and AI-powered tools that make it all run brilliantly — and that set our student CEOs up to succeed. You're part operator, part innovator, part coach — and you thrive at the intersection of all three. Working cross-functionally, you'll ensure consistent implementation of all cafe processes, drive continuous improvement through feedback tools, and lead the development of AI integrations and automations that advance peak operational efficiency across the organization.

WHAT YOU'LL OWN

• Operational Procedures, Standards & Systems: Own and maintain cafe SOPs and operational systems, serving as the Operations Team's voice by gathering feedback, identifying gaps, and driving continuous improvement.
• AI Tools, Integrations & Automations: Lead the development and rollout of AI-powered tools and workflow automations, serving as the organizational subject matter expert on AI adoption and continuously surfacing opportunities to streamline operations.
• Training, Curriculum & Student Leadership Development: Collaborate with L&D to update Level 1–4 training, SCEO Badge, and SCEO Camp content. Serve as HQ Sponsor for the SVP of Cafe Finance cohort — leading semester kickoffs, office hours, performance feedback, and corrective action as needed.
• Guest Recovery & Quality Assurance: Manage guest recovery tickets with 24-hour response standards and analyze feedback patterns to drive root-cause solutions. Review 10 Item Checklist and Quarterly Service Review results to surface improvements and recommend permanent fixes.
• POS Standardization & Implementation: Ensure accurate, consistent POS implementation across all cafes in partnership with Marketing, Product, IT, and Operations.

WHAT SUCCESS LOOKS LIKE

• 30% reduction in inbound guest recovery inquiries
• 95% timely completion rate for all assigned cafe-level training
• 95%+ satisfaction rating on the post-badge survey
• Measurable efficiency gains for Operations Leads through AI adoption
• Improved ramp-up of cafe efficiency metrics for all new cafes

WHO YOU ARE

You've spent time in foodservice or hospitality operations — enough to understand what it actually takes to run a cafe, develop a team, and hit financial targets. But what sets you apart is what you've built above the cafe level: SOPs that stuck, training that landed, automations that saved real time. You're equally comfortable in a spreadsheet, a workflow builder, and a kickoff meeting — and you know how to translate messy operational realities into clean, scalable systems. You lead with hospitality, communicate with clarity, and you have examples that prove you don't wait to be handed AI tools — you go find them, or build them yourself.

WHAT'S REQUIRED

• Support, exhibit, and promote Saxbys' Mission and Core Values
• Ability to travel up to 25% of the time with a valid driver's license
• Physical requirements: able to stand/walk for extended periods, stoop and kneel, push/pull/lift up to 35 lbs, and ascend/descend ladders, stairs, and ramps

WHY SAXBYS

This isn't a typical operations role. You'll shape the systems, tools, and training that empower the next generation of business leaders — and see the direct impact of your work every day across our cafe network. We offer competitive compensation, performance-based bonuses, and the opportunity to do some of the most meaningful work of your career at a company that takes hospitality, innovation, and student development seriously.

Ready to build something great? Apply today!

Title: Lead/Senior Quantitative Analyst, Predictive Modeling
Department: Baseball Research & Development
Reports to: Director, Predictive Modeling
Status: Regular Full-Time
Location: Philadelphia, PA; also open to Remote

Job Description
As a Lead/Senior Quantitative Analyst, Predictive Modeling, you help shape the future of Phillies Baseball Operations by building statistical models to forecast player performance and communicating those results to decision-makers. Using analytical rigor and sophisticated statistical modeling techniques, you identify opportunities for the Phillies to improve via the application of forecasts to player development and evaluation. Join a team doing cutting-edge foundational research on biomechanics, human movement, ball-flight physics, and more, with the unique opportunity to apply those findings to player evaluation.

Responsibilities

• Conduct and oversee statistical forecasting projects in multiple baseball subject areas
• Collaborate with baseball subject matter experts in scouting, development, biomechanics, machine learning, decision science, and more, integrating their expertise into player evaluation models
• Maximize organizational impact of the department’s player evaluation models by advocating model-driven decision-making in various baseball contexts
• Ensure projects conform to best practices for implementing, maintaining, and improving predictive models throughout their life cycles
• Assist and mentor other members of the QA team with their projects by providing guidance and feedback on your areas of expertise within baseball and statistical modeling
• Continually enhance your and your colleagues’ knowledge of baseball and data science through documentation, reading, research, and discussion with your teammates and the rest of the front office

Required Qualifications

• 2-5+ years of relevant work or graduate school experience
• Possess or are pursuing a BS, MS or PhD in Statistics or related (e.g., mathematics, physics, or ops research) or equivalent practical experience
  ○ To determine leveling we look at a variety of factors including, but not limited to,
  years of experience and education. Typically we consider candidates as Lead QA
  around 2-3 years of experience and Senior QA around 4-5+ years of experience
• Proficiency with scripting languages such as Python, statistical software (R, S-Plus, SAS, or similar), and databases (SQL)
• Demonstrated experience designing, constructing, implementing, and leading technical research projects for use by non-technical stakeholders
• Proven willingness to both teach others and learn new techniques
• Willingness to work as part of a team on complex projects
• Proven leadership and self-direction

Preferred Qualifications

• Experience with a probabilistic programming language (Stan, PyMC, etc.)
• Experience managing or overseeing the work of other data scientists or analysts
• Experience with model-driven decision-making under uncertainty (eg. a rigorous approach to fantasy sports, poker, etc.)

Interested applicants should submit both their resume and an answer to the following question:

The R&D department has been asked to identify the best defensive center fielder in baseball. What models would you build to answer that question, and how would you apply those models to decision-making? (250 word limit)

Tip: There’s no defined right or wrong answer. Responses are used to get some insight into how you approach problem solving and baseball in general.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Position Overview

The Specialist, Information Assurance Compliance II (SIAC2) will support the Naval Surface Warfare Center Philadelphia Division (NSWCPD) Department 40 as contractor staff through Arlo Solutions, serving as a senior cybersecurity compliance specialist providing comprehensive information assurance and Risk Management Framework (RMF) support services for Propulsion, Power & Auxiliary Machinery Systems. This key personnel position focuses on developing, implementing, and maintaining cybersecurity compliance programs and documentation to ensure adherence to Department of Defense (DoD) and Department of Navy (DON) cybersecurity policies and procedures for both afloat and Platform Information Technology (PIT) ashore systems.

Work Location:  Primary: Philadelphia, PA; periodic travel to customer and operational sites may be required

Clearance:  Active Secret security clearance

Job Responsibilities and/or Success Factors

Risk Management Framework (RMF) Development and Implementation

• Collect and collate system or site information to evaluate and document security postures in Enterprise Mission Assurance Support Service (eMASS)
• Develop, submit, and maintain RMF packages in accordance with DoD Instruction 8510.01, Naval Sea Systems Command (NAVSEA) Business Rules, DON RMF Process Guides, and NAVSEA Standard Operating Procedures (SOPs)
• Create comprehensive RMF package documentation including Assess Only (AO) Determination Request Packages, System Platform IT (PIT) Determinations, Categorization Forms, Authorization Boundary Diagrams, Defense in Depth Diagrams, Privacy Impact Assessments (PIA), and Security Plans (SPs)
• Develop and maintain Plan of Action and Milestones (POA&M) for all Information Assurance-related tasks and deliverables in eMASS

Policy and Compliance Management

• Develop or revise existing policies, plans, and strategy documents to meet requirements for RMF Control Families
• Create comprehensive documentation including Incident Response Plans, Contingency Plans, Information Assurance Vulnerability Management Plans, Configuration Management Plans, and Physical Security Plans
• Ensure all Information Assurance requirements are addressed and compliant with applicable DoD and DON cybersecurity policies
• Evaluate discrepancies and recommend potential mitigation measures for reducing or eliminating specific risks

Assessment and Evaluation Activities

• Conduct risk and vulnerability assessments of planned and installed systems to identify vulnerabilities, risks, and protection needs
• Execute Security Assessment Plans (SAPs) by conducting on-site testing for afloat and PIT ashore systems
• Perform systems security reviews, audits, and evaluations to ensure accreditation documents accurately represent current risk posture
• Determine residual risk of packages based on package content and assessment results for Security Controls Assessor review
• Conduct analysis of logs, events, and reporting from various data collection tools including Assured Compliance Assessment Solution (ACAS), Host Based Security Systems (HBSS), Security Information and Event Management (SIEM), firewall systems, and intrusion detection systems

Continuous Monitoring and Maintenance

• Support continuous monitoring activities for authorized systems to maintain Authorization to Operate (ATO) status
• Develop and update required eMASS documents at specified frequencies, including POA&Ms and Risk Assessment Reports (RARs)
• Determine system compliance with all applicable Controls and Assessment Procedures (APs) for assigned DON systems
• Maintain current vulnerability scan data and residual risk POA&Ms in Vulnerability Remediation Asset Manager (VRAM)
• Track deliverables and action items in accordance with A&A guidance

Technical Documentation and Reporting

• Perform detailed technical documentation analysis of software/hardware associated with systems and components
• Develop system architecture diagrams, software design requirements, network connection/authorization boundary diagrams, and RMF plans/policies
• Create and maintain vulnerability DON eMASS POAMs for systems
• Present and submit data to management, develop comprehensive reports, and produce procedural documentation
• Execute Security Technical Implementation Guides (STIGs), Security Requirements Guides (SRGs), ACAS scanning, and apply patches to assets to obtain cybersecurity compliance

Stakeholder Coordination and Communication

• Manage, attend, and support configuration control board practices
• Coordinate with government personnel, system owners, and other stakeholders throughout the RMF process
• Assess impacts from observed risks and report via the Cybersecurity Program chain of command
• Perform evaluation of system administrator and security engineer proposed corrections to ensure compliance
• Support Information Assurance Vulnerability Management (IAVM) activities including remediation, patching, and scanning

Compliance and Quality Assurance

• Ensure RMF artifacts comply with published Navy, NAVSEA Business Rules, NIST SP-800-37, and SP-800-53 Rev 4 requirements
• Create and verify accuracy of POA&Ms/RARs as identified by vulnerability test results
• Ensure information systems are operated, used, maintained, and disposed of in accordance with security policies
• Test systems to verify adequate functionality for mission and project requirements
• Maintain security clearance and comply with all security requirements specified in the contract

Education and Minimum Qualifications

• Must be a U.S. Citizen
• Active Secret security clearance
• Target Education: Bachelor's degree (Computer Science, Information Technology or related technical degree) from accredited College or University
• Target Experience: Four (4) years of professional experience in Information Assurance Compliance

Minimum Certification: Must demonstrate at least one of the following

• Information Assurance Management (IAM)
• Information Assurance Technical (IAT) Level 2 certifications (acceptable certifications include: CAP, CASP+ CE, CISM, CISSP or Associate, GSLC, CCISO, or HCISPP)

Continuing Professional Education Requirements

• Maintain current IAM/IAT Level 2 certification with required Continuing Professional Education (CPE) as mandated by certification body
• Complete all required Government mandated training including Antiterrorism Level 1 Awareness, Operations Security (OPSEC), Cybersecurity 101 Training, and other security-related training as specified

Desired Qualifications

• Experience with Navy cybersecurity programs and RMF processes
• Familiarity with NIST Special Publications and DoD cybersecurity instructions
• Experience with eMASS, VRAM, ACAS, and other DoD cybersecurity systems
• Knowledge of Navy and DoD organizational structure
• Experience supporting NAVSEA or other Navy commands
• Professional experience in DoD or Navy environments
• Understanding of NAVSEA Business Rules and SOPs

Position Description:

The Program Manager will support Naval Surface Warfare Center Philadelphia Division (NSWCPD) as a contractor through Arlo Solutions, serving as the primary leader for cybersecurity and information assurance support services for NSWCPD Code 104. This key personnel position leads a team providing comprehensive cybersecurity program implementation, validation, and compliance services in support of the DoD Information Assessment and Authorization (A&A) process and Risk Management Framework (RMF).

Location: (Onsite) Philadelphia, PA

Clearance:  Active Secret

Responsibilities and/or Success Factors:

Program Leadership and Team Management:

• Serve as the overall program manager and primary interface with NSWCPD Code 104 customers 
• Plan and direct tasks, as well as conduct on-site supervision of subordinate personnel
• Validate and verify that work products and services of team members meet expectations and requirements 
• Review all deliverables and work products before they are delivered to ensure quality and compliance Project Management 
• Ensure, enact, and validate project execution in accordance with Department of Navy requirements and within time constraints 
• Partner with government project managers to ensure all key activities and actions are captured, scheduled, and risks identified and mitigated 
• Prepare project schedules, including resource loading, dependencies, and critical path analysis 
• Monitor progress of tasks and prepare progress reports per CDRL A001 requirements 
• Ensure compliance with all NAVSEA, DON, and DoD cybersecurity policies and procedures Client Communication 
• Communicate effectively with all levels of management both orally and in writing 
• Serve as the principal point of contact between NSWCPD and the contractor team 
• Present program status, challenges, and achievements to government stakeholders 
• Facilitate communication between all RMF stakeholders throughout the process Risk Management 
• Identify, track, and mitigate program and technical risks 
• Ensure all security requirements are being met by the team 
• Oversee plan of action and milestones (POA&M) management and resolution 
• Coordinate responses to cybersecurity findings and incidents Compliance and Reporting 
• Ensure all deliverables comply with contract requirements and applicable government regulations 
• Oversee preparation of all required reports and documentation per contract CDRLs 
• Maintain security clearance and meet all security requirements specified in Section 5 of the PWS 
• Ensure team maintains compliance with security training requirements

Minimum Qualifications Including Certificates: 

• Must be a US Citizen 
• Active Secret security clearance 
• Bachelor's degree in computer science, information technology, communications systems management, or an equivalent science, technology, engineering & mathematics (STEM) degree from an accredited college or university OR Project Management Professional Certification (PMP) 
• Ten (10) years' experience in managing a team in information technology while serving as the overall program manager and primary interface with customers 
• Five (5) years of experience related to information assurance 
• Experience with DoD Information Assessment and Authorization (A&A) process and Risk Management Framework (RMF) 
• Demonstrated leadership abilities and strong communication skills

Desired Qualifications: 

• Experience with Navy cybersecurity programs and processes 
• Familiarity with NIST Special Publications and DoD cybersecurity instructions 
• Experience with eMASS, VRAM, and other DoD cybersecurity systems 
• Knowledge of Navy and DoD organizational structure

Position Overview

The Fully Qualified Navy Validator III will support Naval Surface Warfare Center Philadelphia Division (NSWCPD) Department 40 as a contractor through Arlo Solutions, serving as a senior cybersecurity validation specialist providing comprehensive Risk Management Framework (RMF) package validation and assessment services for Propulsion, Power & Auxiliary Machinery Systems. This key personnel position acts as an independent third-party validator who assesses and validates that systems have implemented approved security control baselines in accordance with Department of Defense (DoD) RMF processes and Navy cybersecurity requirements for both afloat and Platform Information Technology (PIT) ashore systems.

Work Location; Primary: Philadelphia, PA; periodic travel to customer and operational sites may be required

Clearance:  Active Secret

Job Responsibilities and/or Success Factors

Navy Qualified Validator (NQV) Registration and Certification

• Register and maintain listing on the official Navy Qualified Validators registry
• Perform and support activities as a certified Navy Validator for Risk Management Framework (RMF) packages
• Ensure strict separation of duties between the Information System Security Manager (ISSM)/Information System Security Engineer (ISSE) and Navy Qualified Validator roles
• Maintain current NQV Level III certification and comply with all associated requirements
• Act as a trusted agent to the Security Control Assessor (SCA) and SCA Liaison throughout the validation process

Security Assessment Planning and Execution

• Prepare comprehensive Security Assessment Plans (SAPs) with input from system ISSEs and ISSMs
• Submit SAPs for approval by the SCA prior to validation activities
• Conduct independent third-party assessments to validate that systems have implemented approved security control baselines
• Perform on-site validation testing as required for afloat and PIT ashore systems
• Execute validation activities in accordance with DON SCA office requirements and procedures

Security Assessment Reporting and Documentation

• Develop comprehensive Security Assessment Reports (SARs) to document residual risk of non-compliant security controls
• Create SAR Executive Summaries and Functional Security Control Assessor (FSCA) Appendices
• Document residual risk in Risk Assessment Reports (RARs) in accordance with NAVSEAINST 9400.2 instruction
• Provide detailed briefings to Program Managers and ISSMs on validation findings and recommendations
• Ensure all validation documentation meets DON, NAVSEA Business Rules, and DoD cybersecurity standards

Risk Assessment and Validation Activities

• Conduct comprehensive risk and vulnerability assessments of planned and installed systems
• Identify vulnerabilities, risks, and protection needs through systematic validation processes
• Perform systems security reviews, audits, and evaluations to ensure accreditation documents accurately represent current risk posture
• Validate compliance with all applicable Controls and Assessment Procedures (APs) for assigned DON systems
• Develop appropriate test procedures when necessary and execute comprehensive security testing protocols

RMF Package Validation Support

• Validate RMF packages in accordance with DoD Instruction 8510.01, NAVSEA Business Rules, and DON RMF Process Guides
• Review and assess Authorization Boundary Diagrams, Defense in Depth Diagrams, Security Plans, and other RMF artifacts
• Evaluate system compliance with National Institute of Standards and Technology (NIST) SP-800-37, SP-800-53 Rev 4, and applicable cybersecurity frameworks
• Support continuous monitoring activities to maintain Authorization to Operate (ATO) status
• Coordinate validation activities with government personnel, system owners, and other RMF stakeholders

Technical Documentation and Analysis

• Perform detailed technical documentation analysis of software/hardware associated with systems and components
• Develop system architecture diagrams, software design requirements, and network connection diagrams
• Create and maintain vulnerability assessments and security compliance documentation
• Analyze logs, events, and reporting from various data collection tools including Assured Compliance Assessment Solution (ACAS), Host Based Security Systems (HBSS), Security Information and Event Management (SIEM), and firewall systems
• Present validation findings and submit comprehensive data to management in a cohesive manner

Cybersecurity Technical Writing and Communication

• Write technical documentation including user manuals, reports, policies, presentations, and security assessments
• Develop RMF plans, policies, and procedural documentation for multiple platforms
• Create comprehensive vulnerability assessments and risk assessment reports
• Support development of technical documents across configuration management and RMF documentation platforms
• Communicate validation results and recommendations effectively to all levels of management

Quality Assurance and Compliance

• Ensure all validation activities comply with published Navy, NAVSEA Business Rules, NIST standards, and DoD regulations
• Verify accuracy of security control implementations and document any deficiencies or non-compliance issues
• Support Information Assurance Vulnerability Management (IAVM) activities including validation of remediation efforts
• Test systems to verify adequate functionality for mission and project requirements while maintaining security posture
• Maintain security clearance and comply with all security requirements specified in the contract

Education and Minimum Qualifications

• Must be a U.S. Citizen
• Active Secret security clearance
• Bachelor's degree in computer science from an accredited college or university

Target Experience

• Five (5) years of professional experience in the management of Information Assurance Technical (IAT), certification agents, and system engineers on compliance requirements to achieve certification and accreditation in accordance with the DoD RMF program and DON Chief Information Officer (CIO) IA Policy for Platform Information Technology (PIT) Systems

Minimum Certification

• Must demonstrate at least one of the following Information Assurance Management (IAM)/IAT Level 2 certifications (acceptable certifications include: CAP, CASP+ CE, CISM, CISSP or Associate, GSLC, CCISO, or HCISPP)

Required Certification

• Must provide evidence of current NQV Level III certification

Continuing Professional Education Requirements

• Maintain current IAM/IAT Level 2 certification with required Continuing Professional Education (CPE) as mandated by certification body
• Maintain current NQV Level III certification and complete all required training
• Complete all required Government mandated training including Antiterrorism Level 1 Awareness, Operations Security (OPSEC), Cybersecurity 101 Training, and other security-related training as specified

Desired Qualifications

• Professional experience supporting DON or DoD
• Experience with DON cybersecurity programs and RMF validation processes
• Familiarity with NIST Special Publications and DoD cybersecurity instructions
• Experience with eMASS, Vulnerability Remediation Asset Manager (VRAM), ACAS, and other DoD cybersecurity systems
• Knowledge of DON and DoD organizational structure and cybersecurity policies
• Experience supporting NAVSEA or other Navy commands
• Understanding of NAVSEA Business Rules and Standard Operating Procedures (SOPs)

Position Description:

The Information System Security Manager (ISSM) III will support Naval Surface Warfare Center Philadelphia Division (NSWCPD) as a contractor through Arlo Solutions, serving as a key cybersecurity leader for NSWCPD Code 104. This key personnel position is responsible for overseeing and managing information security program implementation within the organization, supporting DoD Information Assessment and Authorization (A&A) process and Risk Management Framework (RMF) services, and ensuring compliance with all NAVSEA, DON, and DoD cybersecurity policies.


Location: (Onsite) Philadelphia, PA

Clearance:  Active Secret

Responsibilities and/or Success Factors:

Cybersecurity Program Management

• Support IT security goals and objectives to reduce overall organizational risk 
• Communicate the value of IT security throughout all levels of organization stakeholders 
• Coordinate with various levels of the organization to oversee information security program implementation 
• Manage cyber strategy, personnel, infrastructure, policy enforcement, emergency planning, security awareness, and other resources 
• Assist with facilitating communication between all RMF stakeholders throughout the RMF process Security Assessment and Authorization 
• Assist with the collection of data needed to meet system cybersecurity reporting requirements 
• Assist with security improvement actions as they are evaluated, validated, and implemented 
• Participate in information security risk assessments during the Security A&A process 
• Assist with identifying security requirements specific to IT systems in all phases of the system life cycle 
• Coordinate with programs to resolve findings identified during internal and external review processes Compliance and Risk Management 
• Assist with cybersecurity inspections, tests, and reviews for the network environment 
• Assist with identifying alternative information security strategies to address organizational security objectives 
• Interpret patterns of noncompliance to determine their impact on risk levels and overall effectiveness of the enterprise's cybersecurity program 
• Track audit findings and recommendations to ensure appropriate mitigation actions are taken 
• Monitor systems for upcoming authorization conditions/stipulations, upcoming or past due POA&M items, and SLCM activities Documentation and Reporting •
• Develop findings reports and recommended corrective actions for identified deficiencies 
• Report system compliance in DON Application and Database Management System (DADMS), Department of Defense Information Technology Portfolio Repository – Department of the Navy (DITPR-DON), and Vulnerability Remediation Asset Manager (VRAM) 
• Assist with Quality Assurance (QA) reviews for RMF package submissions in accordance with NSWCPD and NAVSEA 03 SOP 
• Ensure successful implementation and functionality of security requirements and appropriate IT policies and procedures consistent with the organization's mission and goals 
• Track and respond to Cybersecurity data calls per Government guidance
  
  

Minimum Qualifications Including Certificates:

• Must be a U.S. Citizen 
• Active Secret security clearance 
• Master's degree in computer science, information technology, or an equivalent science, technology, engineering & mathematics (STEM) degree from an accredited college or university 
• Eight (8) years of experience coordinating with various levels of an organization to oversee and manage information security program implementation 
• Experience managing cyber strategy, personnel, infrastructure, policy enforcement, emergency planning, security awareness, and/or other resources 
• Must possess one of the following certifications: CAP, CASP+ CE, CISM, CISSP (or Associate), GSLC, CCISO, or HCISPP 
• IAM-II certification level 
• Experience with DoD Information Assessment and Authorization (A&A) process and Risk Management Framework (RMF)

Desired Qualifications:

• Experience with enterprise security technologies and tools including eMASS and VRAM 
• Knowledge of NIST Special Publications and DoD cybersecurity instructions 
• Experience with Navy and DoD organizational structures and policies 
• Familiarity with NAVSEA cybersecurity requirements and procedures 
• Experience with vulnerability management and continuous monitoring 
• Demonstrated leadership abilities and strong communication skills

Position Description: The Information System Security Officer (ISSO) III will support Naval Surface Warfare Center Philadelphia Division (NSWCPD) as a contractor through Arlo Solutions, serving as a key cybersecurity professional for NSWCPD Code 104. This key personnel position is responsible for coordinating cybersecurity processes and activities for assigned systems, ensuring compliance with all applicable policies, and managing security controls implementation throughout the Risk Management Framework (RMF) lifecycle.

Location:  Philadelphia, PA

Clearance:  Active Secret

Responsibilities and/or Success Factors:

Cybersecurity Compliance and Policy Implementation

•  Assist the Information System Security Managers (ISSM) in executing their duties and responsibilities
• Ensure compliance with all NAVSEA, DON, and DoD cybersecurity policies 
• Ensure relevant cybersecurity policy and procedural documentation is current and accessible 
• Coordinate cybersecurity processes and activities for assigned systems 
• Report changes in system security posture to the ISSM Security Assessment and Authorization (A&A) Management 
• Maintain and report Assess Only (AO) and Assessment and Authorization (A&A) status to Program Managers, Information System Owners, and ISSMs
• Provide oversight of Security Plans for assigned systems throughout their lifecycle 
• Manage and maintain Plan of Actions and Milestones (POA&M), tracking vulnerabilities through remediation 
• Assist with identification of security control baselines and applicable overlays 
• Coordinate the validation of security controls with Navy Qualified Validators (NQV) 
• Perform Risk Management Framework (RMF) Standard Operating Procedure (SOP) reviews 
• Adjudicate findings from Package Submitting Officer (PSO) System Security Management
• Register and maintain systems in Enterprise Mission Assurance Support Service (eMASS) 
• Plan and coordinate security control testing during Risk Assessments and Annual Security Reviews 
• Maintain vulnerability data in Vulnerability Remediation Asset Manager (VRAM) 
• Participate in change control and configuration management processes 
• Ensure execution of Continuous Monitoring requirements as defined in system strategies 
• Review all data produced by Continuous Monitoring activities and update eMASS records as necessary 
• Correlate findings from non-RMF vulnerability assessments to RMF controls for holistic risk assessment Cybersecurity Analysis and Reporting 
• Perform analysis of logs, events, and reporting from various data collection tools 
• Assess impacts from observed risks and report via the Cybersecurity Program chain of command 
• Present data to management in a comprehensive and cohesive manner 
• Develop reports and produce procedural documentation as required 
• Evaluate system administrator, security engineer, and/or system owner proposed corrections

Minimum Qualifications Including Certificates:

• Must be a U.S. Citizen 
• Active Secret security clearance 
• Bachelor's degree in computer science, information technology, communications systems management, or equivalent STEM degree from an accredited college or university 
• Minimum 6 years of experience coordinating and implementing security changes, ensuring compliance with published policies, conducting cybersecurity vulnerability and threat analysis, and supporting cyber incident response 
• Current IAM-II certification (CAP, CASP+ CE, CISM, CISSP, GSLC, CCISO, or HCISPP)

Desired Qualifications: 

• Experience with the DoD Information Assessment and Authorization (A&A) process 
• Familiarity with Risk Management Framework (RMF) implementation 
• Proficiency with eMASS, VRAM, and other DoD cybersecurity systems 
• Experience with NIST Special Publications and DoD/Navy cybersecurity directives 
• Experience with vulnerability management tools (ACAS, HBSS, etc.) 
• Knowledge of Security Technical Implementation Guides (STIGs) and Security Requirements Guides (SRGs)

Position Description:

The Policy Executive/Strategic Planner will support Naval Surface Warfare Center Philadelphia Division (NSWCPD) as a contractor through Arlo Solutions, serving as a key personnel position for cybersecurity and information assurance support services for NSWCPD Code 104. This role is responsible for developing high-level cybersecurity policies, strategic plans, and technical documentation that supports the DoD Information Assessment and Authorization (A&A) process and Risk Management Framework (RMF) implementation across the organization.


Location: (Onsite) Philadelphia, PA

Clearance:  Active Secret

Responsibilities and/or Success Factors: Policy Development and Strategic Planning 

• Support writing and documenting of high-level policies or strategies for cybersecurity as guided by the Government
• Develop technical documentation such as user manuals, reports, procedures, presentations, proposals, outlines, and summaries
• Create strategic plans aligned with Navy, DoD, and Federal cybersecurity requirements and policies
• Provide consultation, guidance, and portfolio management for systems and software compliance
• Present and explain complex cybersecurity policies and strategies to executives and leadership Program Implementation Support
• Provide support for cybersecurity program activities including development and maintenance of Plan of Actions and Milestones (POA&Ms)
• Track status of cybersecurity initiatives and provide scheduling for cybersecurity program reviews
• Maintain cybersecurity website content management and document milestones and issues
• Track and respond to cybersecurity data calls per Government guidance
• Provide configuration management and software reengineering consultation to facilitate application consolidation, migration, and retirement Technical Documentation and Communication
• Develop comprehensive technical and strategic documentation that meets established standards
• Provide weekly updates regarding assigned projects and tasks including percentage of completion, concerns/issues
• Communicate effectively with stakeholders at all organizational levels
• Translate complex technical requirements into clear policy directives
• Create presentations and final deliverable reports as required per CDRL requirements Governance and Compliance
• Ensure relevant cybersecurity policy and procedural documentation is current and accessible
• Assist in interpretation of patterns of noncompliance to determine their impact on risk levels
• Identify alternative information security strategies to address organizational security objectives
• Ensure policy alignment with NAVSEA, DON, and DoD cybersecurity policies
• Support cybersecurity program implementation within the organization's area of responsibility Coordination and Collaboration
• Partner with government project managers to capture key activities and mitigate risks
• Work closely with Information System Security Managers (ISSM) and Information System Security Officers (ISSO)
• Coordinate with programs to resolve findings identified during internal and external reviews
• Facilitate communication between all RMF stakeholders throughout the process \Collaborate with technical teams to ensure practical implementation of policies
  
  

Minimum Qualifications Including Certificates: 

• Must be a U.S. Citizen
• Active Secret security clearance
• Bachelor's degree in computer science, information technology, or an equivalent science, technology, engineering & mathematics (STEM) degree from an accredited college or university
• Eight (8) years' experience with writing policies, technical documents, strategic plans, designs, cybersecurity operations and procedures, as well as presenting and explaining those products to executives
• Experience with DoD Information Assessment and Authorization (A&A) process and Risk Management Framework (RMF)
• Strong technical writing skills and ability to present complex information clearly
• Demonstrated experience developing cybersecurity policies and procedures
• Knowledge of Navy and DoD cybersecurity standards, regulations, and guidelines

Desired Qualifications:

• Experience with Navy cybersecurity programs and processes
• Familiarity with NIST Special Publications and DoD cybersecurity instructions
• Experience with eMASS, VRAM, and other DoD cybersecurity systems
• Knowledge of Navy and DoD organizational structure
• Understanding of technical aspects of cybersecurity implementation
• Experience briefing executive leadership on cybersecurity matters

Position Overview

The Specialist, Information System Security III (SISS3) will support the Naval Surface Warfare Center Philadelphia Division (NSWCPD) Department 40 as contractor staff through Arlo Solutions. This key personnel position provides senior-level cybersecurity expertise and technical execution in support of Propulsion, Power & Auxiliary Machinery Systems Cybersecurity requirements, with specific focus on Risk Management Framework (RMF) lifecycle activities, Assessment & Authorization (A&A), and ongoing compliance and assurance across Navy afloat and ashore environments. The SISS3 is responsible for the development, validation, implementation, and continuous monitoring of cybersecurity controls in accordance with Department of Defense (DoD), Department of Navy (DON), and Naval Sea Systems Command (NAVSEA) policy.

Work Location:  Primary: Philadelphia, PA; periodic travel to customer and operational sites may be required

Clearance:  Active Secret security clearance

Job Responsibilities and/or Success Factors

Cybersecurity Assessment and Implementation

• Conduct risk and vulnerability assessments of planned and installed systems to identify vulnerabilities, risks, and protection needs
• Execute Security Assessment Plans (SAPs) by conducting on-site testing for afloat and Platform Information Technology (PIT) ashore systems
• Apply Security Technical Implementation Guides (STIGs), Security Requirements Guides (SRGs), and perform Assured Compliance Assessment Solution (ACAS) scanning
• Implement security patches and configuration changes to obtain cybersecurity compliance and remediate vulnerabilities
• Perform analysis of logs, events, and reporting from various data collection tools including ACAS, Host Based Security Systems (HBSS), Security Information and Event Management (SIEM), firewall systems, and intrusion detection systems

Risk Management Framework (RMF) Support

• Develop and maintain Plan of Action and Milestones (POA&M) for all Information Assurance-related tasks and deliverables in Enterprise Mission Assurance Support Service (eMASS)
• Support continuous monitoring activities for authorized systems to maintain Authorization to Operate (ATO) status
• Document residual risks based on package content and assessment results for Security Controls Assessor review
• Maintain current vulnerability scan data and residual risk POA&Ms in Vulnerability Remediation Asset Manager (VRAM)
• Ensure compliance with NIST SP-800-37, SP-800-53 Rev 4, DoD Instruction 8510.01, and NAVSEA Business Rules

Systems Security and Monitoring

• Conduct systems security reviews, audits, and evaluations to ensure accreditation documents accurately represent current risk posture
• Monitor and assess impacts from observed cybersecurity risks and report via the Cybersecurity Program chain of command
• Perform evaluation of system administrator and security engineer proposed corrections to ensure compliance
• Test systems to verify adequate functionality for mission and project requirements
• Support Information Assurance Vulnerability Management (IAVM) activities including remediation, patching, and scanning

Technical Documentation and Reporting

• Develop technical documentation including vulnerability assessments, risk assessments, and security compliance reports
• Create and maintain system architecture diagrams, authorization boundary diagrams, and defense in depth diagrams
• Present and submit data to management, develop comprehensive reports, and produce procedural documentation
• Prepare security-related deliverables in accordance with contract CDRLs and government requirements

Operating System Administration

• Provide expert subject matter knowledge of Windows operating systems (Windows 11, 10, 7, XP, 2000, CE 6.0) and Red Hat Enterprise Linux
• Apply system configuration changes and software application updates as required by automated security assessment tools
• Identify, present, and implement improvements to operating system configuration settings to maintain secure operations
• Develop and enhance operating procedures, process guides, and system-level RMF Control Family Plans

Compliance and Coordination

• Ensure all security requirements and controls are implemented in accordance with DoD and Navy cybersecurity policies
• Coordinate with government personnel, system owners, and other stakeholders throughout the RMF process
• Support configuration control board practices and track deliverables per A&A guidance
• Maintain security clearance and comply with all security requirements specified in the contract

Education and Minimum Qualifications

• Must be a U.S. Citizen
• Active Secret security clearance
• Target Education: High school diploma or high school equivalency certificate
• Target Experience: Five (5) years of experience in the following areas:
  • Cybersecurity, Engineering, Test and Evaluation (T&E), or A&A related field
  • Information Assurance tools such as Defense Information Systems Agency (DISA) eMASS and ACAS
  • Microsoft Windows Operating System Administration, including Windows 11, Windows 10, Windows 7, and Windows XP (at a minimum)
  • Command line interface, PowerShell, and performing automated tasking through use of code
• Minimum Certification: Must demonstrate at least one of the following Information Assurance Technical (IAT) Level 2 certifications (acceptable certifications include: CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP)

Continuing Professional Education Requirements

• Maintain current IAT Level 2 certification with required Continuing Professional Education (CPE) as mandated by certification body
• Complete all required Government mandated training including Antiterrorism Level 1 Awareness, Operations Security (OPSEC), Cybersecurity 101 Training, and other security-related training as specified

Desired Qualifications

• Experience with Navy cybersecurity programs and RMF processes
• Familiarity with NIST Special Publications and DoD cybersecurity instructions
• Experience with eMASS, VRAM, ACAS, and other DoD cybersecurity systems
• Knowledge of Navy and DoD organizational structure
• Experience supporting NAVSEA or other Navy commands
• Professional experience in DoD or Navy environments