ABOUT THE TEAM

Anduril Intelligence Systems (AIS) is focused on positioning Anduril as a lead provider of specialized engineering and products for Intelligence Community (IC) customers. We work within the IC to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers’ most pressing national security requirements.

ABOUT THE JOB

We are seeking a Manufacturing Operations Manager, Intelligent Systems to join our manufacturing team at Anduril. Here you will work on cutting-edge technology aimed at advancing the state-of-the-possible. The Manager of Manufacturing Operations will build and manage a team of highly talented technicians to produce multiple platforms of hardware for strategic military and commercial customers. This is a highly dynamic role that requires both frontline technical and people management skills. The Manufacturing Operations Manager, Intelligent Systems is at the forefront of delivering exceptional customer experiences, fostering team development, and overseeing day-to-day vehicle delivery operations. Success in this role demands consistent achievement across customer satisfaction, team management, operations, and financial goals

The ideal candidate will have high volume mixed production and new product introduction (NPI) to scaled production experience. The ideal candidate combines technical acumen for effective communication, strong time-management skills, and a passion for leading transformative change. The ideal candidate should be energetic, highly organized, and deeply committed to sustainable energy. While individual contributions are valued, teamwork is crucial for achieving the highest level of success.

**This role requires candidates to relocate to Costa Mesa for a 3 to 6 month training program. Housing, transportation, etc. will be provided during your stay.

WHAT YOU’LL DO

• Manage technician staff in the production and delivery of various hardware through factory acceptance. You will have the critical task of managing the priorities, equipment, and people associated with the production line
• Set priorities and direct daily operations to include timely issuing and completion of work orders to the production floor
• Ensure all operators are following safety procedures and their teams' safety training is current, documenting EHS incidents, correcting proactively workplace hazards in the areas, and empowering others to continuously improve operations
• Manage, coach, mentor and support production technicians
• Prioritize work activities for operators to achieve target on time delivery goals
• Ensure quality standards are being met throughout the entire production process and support no defects from leaving a station or team area
• Be able to provide high level reports out to Production Managers, Directors, and Head of Manufacturing as needed.
• Be an active participant in 5S and continuous improvement activities
• Complete transactions in production systems (NetSuite / JIRA Anduril MES) on daily basis
• Work cross functionally to ensure inventory levels are maintained and accurate in each work area
• Provide weekly report out of production progress, blockers, risks, needs. Generate daily pass downs and weekly production reports for engineering and operations team
• Lead daily communication with cross functional team such as engineering, technicians, supply chain, logistics, and quality as necessary
• Build a positive and collaborative team culture that promotes product knowledge, skills development, and X-training
• Show up every day with a high level of urgency and enthusiasm to get the job done

REQUIRED QUALIFICATIONS

• 7+ years experience in production-oriented or electro-mechanical technician fields with at least 3+ years in a supervisor or production operations lead/manager role in a high volume mixed product production environment
• Experience working with ERP and MES systems
• A full understanding of the product life cycle (NPI to scaled production), LEAN manufacturing principals, and change management (ECOs)
• Can interpret technical documentation (mechanical drawings, work instructions, building plans, equipment specs, electrical schematics, etc.)
• Extremely reliable, organized and detail-oriented with excellent verbal & written communication skills
• You have a passion for employee development and enjoy the process of training and developing both new hires and veteran production staff
• Have proven skills in both process and equipment troubleshooting, allowing you to easily adapt to constantly changing production environments
• Experience supporting process development
• Knowledge of 5S, lean manufacturing or 6-Sigma principles
• Excellent written and verbal communication skills
• Currently possesses and is able to maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Associate’s or Bachelor’s degree in a technical field (engineering, business, or applied science)
• Lean six sigma green belt certified
• Working knowledge of AS9100 standards and OSHA laws
• Experience in small electronic assembly

• Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
• Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
• Experiment to Improve: We use data to inform decisions and continuously assess our performance.
• Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.

About this role

As an Outreach Specialist/Care Coordinator in the region, you will be Waymark’s frontline presence in and alongside healthcare facilities, often our first point of contact with our patients, and a key member of a startup team helping to shape and refine our workflows and build strong relationships with primary care physician partners. You will work to improve the health of patients from low- income communities by fostering trust and connecting them with various providers and resources. You will be part of a care team that is multidisciplinary and includes Licensed Clinical Social Workers, Pharmacists, and Community Health Workers. 

Key Responsibilities

• Initiate outreach to new patients and facilitate connections to healthcare resources and support referrals to care team members telephonically, via SMS, via video, or in-person. 
• Foster trust and improve patient engagement rates through effective, empathetic, and credible patient communication.
• Collect, review and analyze patient data from Electronic Health Records (EHRs) or other data sources to assist monitoring and prioritization of patient care and to improve utilization of preventative care.
• Communicate with primary care providers through multiple avenues (potentially including EHR messaging and in-person meetings with providers to review patient updates).
• Serve as a primary day-to-day contact, and build trusted, collaborative relationships with healthcare facility providers. 
• Participate in weekly Waymark care team huddles and partner with the full care team (Pharmacists, Licensed Clinical Social Workers, and Community Health Workers) to support coordinated patient care.
• Accurately document each patient encounter in detail.
• Collaborate with the Waymark support team to test and refine internal workflows and co-design more efficient processes for supporting patient care.
• This is a hybrid role, involving remote work from home as well as working within healthcare provider facilities, as needed.

Minimum Qualifications

• Excellent verbal and written communication skills.
• Comfort tailoring communication to credibly and concisely communicate with primary care physicians and to communicate with patients in an empathetic and accessible manner.
• Highly organized and self-motivated to work independently and manage schedules efficiently.
• Customer service and/or sales experience.
• Experience with Electronic Health Records.
• Experience in a healthcare delivery setting, preferably communicating with medical providers.
• Passion for working with diverse communities in an empathetic, inclusive, and professional manner.
• ​​Friendly, energetic, and enthusiastic personality with a client service orientation.
• Comfort navigating a variety of technology platforms including Google Workspace.
• Reside in Greater Cleveland, and have regular access to a car to facilitate travel within the region. 

Preferred Qualifications 

• Experience in care coordination, patient outreach, call center or working in an outpatient clinic or doctor’s office.
• Multilingual capabilities.
• Knowledge of managed care / health insurance.
• Knowledge of Cleveland, Akron, Canton communities and Medicaid populations.

Hiring Range

ABOUT THE TEAM

Anduril Intelligence Systems (AIS) is focused on positioning Anduril as a lead provider of specialized engineering and products for Intelligence Community (IC) customers. This role will be an integral partner to Anduril’s Quality team. We work within the IC to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers’ most pressing national security requirements.

ABOUT THE JOB

As a Product Quality Engineer, you will work inside & outside the organization to define, develop, and execute processes that deliver high quality & reliable compute solutions. You will work with responsible engineers who are designing → building → and delivering complex customer programs. You will bring your technical knowledge and leadership skills to set objectives, build teams & processes, and drive projects to completion. The ideal candidate will leverage their experience to deliver highly complex, optimized, multi-disciplinary products and programs. If you are someone who loves to build world-class quality processes with suppliers, work hands-on with engineering, and be accountable for results, then this role is for you.

This role will be based temporarily at Santa Ana, CA for a 6 month training period before transitioning to Asheville, OH permanently.

WHAT YOU’LL DO

• Willingness to engagement with product development Teams to achieve quality expectations for AIS products
• Drive product development to achieve quality experience for AIS products  by implementing product engineering activities like process development, verification, validation, and qualification of processes, parts and sub-assemblies.
• Drive clarity & resolution for development ambiguities associated with product maturity, process stability, and field performance that impact the product meeting it’s quality & reliability goals for volume production.
• Champion the transition from new product introduction (NPI) to a sustainable & predictable, high rate manufacturing process and supply chain.
• Own the elimination of product risk to improve reliability across the product lifecycle. Engage in quality activities from concept through development and manufacturing to field use.
• Ensure the execution of product and process requirements. Assist in Defining and improving such requirements.
• Work cross-functionally to define and execute the product roadmap.
• Lead Root Cause and Corrective Action (RCCA) and Material Review Board (MRB) activities. Review the effectiveness of actions and share lessons learned across the product team.
• Lead product health data analysis and improvement activities. Establish metrics for measuring quality and the factors that predict quality performance.
• Support the continuous improvement of the Quality Management System. Define and improve required documentation and activities.
• Support investigations, initiatives, and projects as needed, at the team or organization level.
• Own the identification and elimination of product quality risk to improve reliability across the product lifecycle. Support the quality planning from production concept/customer requirements through development and manufacturing to field use.
• Ensure the execution of product and process requirements to meet quality performance targets. Define and improve such requirements. Partner with production to ensure incoming material inspection, process control plans, and end of line test capture the essential quality requirements for successful customer shipments.
• Open to travel between HQ (CA) and Ohio based on program needs 

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Engineering or similar technical field
• Experience in Engineering, Manufacturing, or Quality in aerospace/defense or similar hardware.
• Working knowledge of design review and quality management of precision mechanical parts & sub-assemblies, PCBA, harnessing, avionics, systems integration, composites, propulsion systems, and lethality systems.
• Experience driving product quality and performance requirements to test and measurement system development and optimization. Leading the transition from engineering qualification to manufacturing variance testing for product quality coverage.
• Working knowledge of product development methodologies such as Failure Modes and Effects Analysis (FMEA), Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP) elements such as Measurement Systems Analysis (MSA), and Geometric Dimensioning and Tolerancing (GD&T).
• Working knowledge of mechanical and/or electrical manufacturing processes.
• Application of industry standards and best practices to meet government customer quality expectations.
• A strong ownership mindset with demonstrated capability to drive projects from start to completion.
• Analytical skills and experiences for data mining, data quality, metrics generation, issue management systems, and statistical analysis tools (MatLab, JMP, Minitab, etc.)
• Currently possesses and is able to maintain an active U.S. Secret security clearance.

PREFERRED QUALIFICATIONS

• Master’s degree in a technical field
• 5-7 years of experience with developing quality systems for high volume, high complex manufacturing environments and suppliers.
• Experience in Engineering, Manufacturing, or Quality in for communications systems used for Intelligence Community (IC) customers
• Working knowledge of AS9100/ ISO 9001-based Quality Management System requirements.
• Experience with IPC standards
• Experience with government contracts and mil standard requirements
• Experience with Teamcenter, SolidWorks, Jira, Tableau, and Altium (or other PCBA and harness design software)

WE’RE HIRING! If you love data and are looking for unlimited growth opportunities, we want to talk with you about joining Further.

Further is a data, cloud, and AI company whose focus is helping companies turn raw data into the right decisions. We have an award winning culture of extraordinary people. Our purpose is to enable people to thrive so that businesses can thrive. We believe that the work you do should matter - it should be meaningful to you professionally and personally, and it should have a positive impact on both you and our clients.  If this sounds exciting to you, let’s chat!

Associate Strategy Director

You'll sit at the intersection of strategy, data, and client impact, shaping the firm's growth, maturing its offerings, and leaving a measurable mark on the clients you serve. This is a leadership role in the organization, and you would not only be a senior SME on client accounts, but be responsible for teaching others how to identify opportunities for strategic growth and impact on client accounts. You will drive business growth, lead strategic client relationships, and mentor the next generation of practitioners, all while applying our Hypothesis-Driven Approach to some of the most complex data and digital challenges our clients face. You will sit in one of our office locations on a hybrid schedule. The team is in office on Tuesdays, Wednesdays and Thursdays. 

What experience should you have:

• 10-15 years of experience in full scale customer journey and data ecosystems, with a track record of designing comprehensive analytics, measurement, and optimization programs.
• Experience developing complex data strategies and leading cross-functional data initiatives at enterprise scale.
• Proven ability to lead client-facing workshops, discovery sessions, and executive presentations, including with net-new prospects.
• Strong change management skills and comfort navigating ambiguity at the senior client level.
• Demonstrated success mentoring teams and driving measurable results on multi-workstream projects.

What you’ll be doing in this role:

• Champion and apply our Hypothesis-Driven Approach across large, complex engagements, communicating it clearly to both internal teams and senior client stakeholders.
• Translate client goals into measurable business outcomes; plan, delegate, and lead team execution while crafting a compelling value narrative for every engagement.
• Lead business development — from pitches and scoping to proposals and pricing — building trusted partnerships that extend and expand client relationships over time.
• Provide strategic direction and mentorship to cross-functional teams, championing the firm's vision, values, and evolving solution offerings.
• Own major client engagements end-to-end: influence decision-making, navigate change management, and communicate the downstream impact of new information or constraints on the client's ecosystem.
• Partner with Client Services and Business Development to pursue new opportunities and shape the direction of ongoing engagements

Our total rewards program is designed for your protection, peace of mind, and overall well-being. In addition to our outstanding basics, we offer a net-zero cost medical option, company contributions to your HSA, fertility support, fully-paid parental leave, a monthly stipend for your lifestyle spending account, and much more.

Apply today or check out all our opportunities!

#LI-Hybrid

Applicants must be currently authorized to work in the United States on a full-time basis. The company does not anticipate providing sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this individual position.

• Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
• Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
• Experiment to Improve: We use data to inform decisions and continuously assess our performance.
• Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.

About this role

As a Community Health Worker, you will be Waymark’s frontline presence in the community, connecting with patients to provide social support, advocacy and navigation. You will work to improve the health of patients from low- income communities, by connecting them with various providers and resources. You will be part of a care team that is multidisciplinary and includes licensed clinical social workers, pharmacists, and care coordinators. 

Key Responsibilities

• Attend a 2-3 week long paid training program.
• Meet patients in the community, in the home, and in healthcare facilities (including hospitals) and conduct a needs assessment, including motivating patients to set and achieve health goals.
• Help patients with health-related social issues like homelessness, substance use and hunger.  
• Work with other CHWs and staff to create a directory of community resources (e.g., food banks, housing assistance programs, childcare resources, etc.).
• Manage relationships with the healthcare facility providers  and partner with care delivery team (Pharmacists, Social workers, and Care Coordinators).
• Continuously expand knowledge of community resources, services, and programs available to members and build ongoing relationships with these organizations to advocate for members.
• Accompany members to medical appointments as appropriate.
• Navigate technology systems to document each patient encounter in detail and accurately.
• Meet patients virtually, by phone or video visit, for conversations as appropriate.
• Support outreach to individuals eligible for Waymark support both in-person and by phone to establish a relationship and let them know about Waymark’s services.
• Participate in weekly care team huddles. 

Minimum Qualifications

• Highly organized and self-motivated to work independently and manage schedules efficiently.
• Sound judgment and the ability to quickly analyze situations.
• Ability to work with a diverse community in an empathetic, passionate and professional manner.
• ​​Friendly, energetic, and enthusiastic personality.
• Desire to help others.
• Cultural competency- able to work with diverse groups of community members.
• Excellent interpersonal communication skills and active listening abilities.
• Computer literate with experience and comfort using technology for virtual communication, scheduling, and documentation.
• Comfortable with ambiguity and taking on a variety of tasks as needed.
• Reside within a commutable distance of East Cleveland.
• Must be available to work a set schedule that includes at least one weekend day per week and one late-start shift per week.
• Travel required within the surrounding counties (up to 80%).
• Current Driver’s license and access to an insured vehicle. 

Preferred Qualifications 

• Community Health Worker certification.
• Long time resident of the Greater Cleveland area and knowledgeable of community resources. 
• Experience conducting home visits and outreach. 
• Experience working with managed care patients.
• Experience in customer- or client-service roles
• Knowledge of Greater Cleveland Medicaid populations.

Hiring Range

$22.38/hr - $25.42/hr

In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect:

COVID Vaccination: Waymark has adopted a policy on mandatory full vaccination to safeguard our employees, our partners, and the patients we serve from the hazard of COVID-19.  As a healthcare company, we believe it is important for our employees and actions to reflect the best available science and the interests of public health.  You will be asked to attest to your COVID vaccination status after an offer of employment is made.  Waymark will consider reasonable accommodations for individuals who cannot be vaccinated due to a disability or sincerely held religious belief.

Offer of employment is contingent upon successful completion of a background check.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

• Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
• Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
• Experiment to Improve: We use data to inform decisions and continuously assess our performance.
• Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.

About this role

As a Community Health Worker, you will be Waymark’s frontline presence in the community, connecting with patients to provide social support, advocacy and navigation. You will work to improve the health of patients from low- income communities, by connecting them with various providers and resources. You will be part of a care team that is multidisciplinary and includes licensed clinical social workers, pharmacists, and care coordinators. 

Key Responsibilities

• Attend a 2-3 week long paid training program.
• Meet patients in the community, in the home, and in healthcare facilities (including hospitals) and conduct a needs assessment, including motivating patients to set and achieve health goals.
• Help patients with health-related social issues like homelessness, substance use and hunger.  
• Work with other CHWs and staff to create a directory of community resources (e.g., food banks, housing assistance programs, childcare resources, etc.).
• Manage relationships with the healthcare facility providers and partner with care delivery team (Pharmacists, Social workers, and Care Coordinators).
• Continuously expand knowledge of community resources, services, and programs available to members and build ongoing relationships with these organizations to advocate for members.
• Accompany members to medical appointments as appropriate.
• Navigate technology systems to document each patient encounter in detail and accurately.
• Meet patients virtually, by phone or video visit, for conversations as appropriate.
• Support outreach to individuals eligible for Waymark support both in-person and by phone to establish a relationship and let them know about Waymark’s services.
• Participate in weekly care team huddles. 

Minimum Qualifications

• Highly organized and self-motivated to work independently and manage schedules efficiently.
• Sound judgment and the ability to quickly analyze situations.
• Ability to work with a diverse community in an empathetic, passionate and professional manner.
• ​​Friendly, energetic, and enthusiastic personality.
• Desire to help others.
• Cultural competency - able to work with diverse groups of community members.
• Excellent interpersonal communication skills and active listening abilities.
• Computer literate with experience and comfort using technology for virtual communication, scheduling, and documentation.
• Comfortable with ambiguity and taking on a variety of tasks as needed.
• Reside within a commutable distance of Cleveland.
• Must be available to work a set schedule that includes at least one weekend day per week and one late-start shift per week.
• Travel required within the surrounding counties (up to 80%).
• Current Driver’s license and access to an insured vehicle. 

Preferred Qualifications 

• Community Health Worker certification.
• Long time resident of the Greater Cleveland area and knowledgeable of community resources. 
• Experience conducting home visits and outreach. 
• Experience working with managed care patients.
• Experience in customer- or client-service roles
• Knowledge of Greater Cleveland Medicaid populations.

Hiring Range

$22.38/hr - $25.42/hr

In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect:

COVID Vaccination: Waymark has adopted a policy on mandatory full vaccination to safeguard our employees, our partners, and the patients we serve from the hazard of COVID-19.  As a healthcare company, we believe it is important for our employees and actions to reflect the best available science and the interests of public health.  You will be asked to attest to your COVID vaccination status after an offer of employment is made.  Waymark will consider reasonable accommodations for individuals who cannot be vaccinated due to a disability or sincerely held religious belief.

Offer of employment is contingent upon successful completion of a background check.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!

Network Engineer (AMR / Industrial Wireless)

North Point Technology is hiring Network Engineers to support the deployment of Autonomous Mobile Robot (AMR) systems across a global manufacturing footprint. This role is ideal for an experienced network professional who can design, deploy, and optimize industrial wireless networks in complex, production-critical environments.

Responsibilities:

• Design, deploy, and support wireless network infrastructure across manufacturing sites
• Conduct wireless site surveys to assess coverage, performance, and environmental constraints
• Install, configure, and optimize wireless networks to support AMR system operations
• Deploy and support Cisco Identity Services Engine (ISE) and Cisco Cyber Vision
• Perform network testing, tuning, and troubleshooting in live production environments
• Coordinate with plant IT teams, operations, and external vendors during deployments
• Develop and maintain standardized documentation for network configurations and processes

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or related field
• 5+ years of experience in network engineering or infrastructure deployment
• Strong experience with Cisco networking technologies
• Hands-on experience with wireless network design, deployment, and optimization
• Experience with Cisco ISE (authentication, policy enforcement, segmentation)
• Experience deploying networks in manufacturing or industrial environments
• Ability to troubleshoot complex network issues in real-world conditions

Preferred Qualifications:

• Experience with Cisco Cyber Vision or industrial security platforms
• Experience with OT (Operational Technology) or industrial IoT environments
• Experience supporting large-scale, multi-site deployments

Title: Sales Account Executive

Location: Must be located in Indiana, Illinois, Michigan, or Ohio

Position Summary

The Sales Account Executive is a field-based, growth-focused role responsible for developing new business within the feed, grain, and agribusiness sectors. This position is best suited for a self-directed, industry-savvy seller who thrives in a greenfield territory and is motivated to build pipeline through outbound prospecting and in-person customer engagement.

The Sales Account Executive works cross-functionally with Ever.Ag sales leadership, product, services, and customer success teams while maintaining a high level of autonomy. This is not a desk-based or inbound sales role; travel and proactive pipeline development are essential.

Key Responsibilities

• Develop and maintain a strong working knowledge of Ever.Ag solutions, with a primary focus on Prairie Systems
• Proactively identify, prospect, and engage new customers within the feed, grain, and agribusiness markets
• Build and manage a healthy sales pipeline primarily through outbound efforts and field-based selling
• Lead customer discovery conversations and deliver compelling, value-based sales presentations in person and virtually
• Navigate long and variable buying cycles common in small and mid-sized agribusinesses
• Establish trusted relationships with owners, managers, and operational decision-makers
• Collaborate with internal stakeholders to structure solutions, negotiate terms, and close deals
• Accurately document sales activity, pipeline, and forecasts in CRM
• Attend industry events, conferences, and trade shows to expand market presence and generate opportunities
• Partner with Customer Success to support onboarding, adoption, and long-term customer satisfaction
• Provide market and customer feedback to internal teams to help inform product and service enhancements
• Travel frequently to customer sites and territories while adhering to all company safety and driving policies
• Perform other related duties as assigned

Qualifications

• Bachelor’s degree (B.S. or B.A.) or equivalent practical experience
• Experience working in or selling to the agriculture industry is required
• Strong preference for experience within feed, grain, dairy, or livestock-related agribusinesses
• Prior ag-oriented sales experience is a plus; SaaS experience is helpful but not required
• Demonstrated ability to operate independently, build pipeline from scratch, and manage multiple opportunities simultaneously preferred
• Comfort with prospecting, rejection, and long sales cycles
• Experience using CRM tools to track activity and manage opportunities preferred
• Willingness and ability to travel frequently (average 50%, with some variability)
• Must be able to safely operate a motor vehicle, maintain a valid driver’s license, and comply with company driving policies

Competencies for Success

• Industry Credibility & Customer Focus: Understands agricultural operations and communicates effectively with industry professionals
• Self-Motivation & Initiative: Takes ownership of territory and results; thrives with autonomy and minimal oversight
• Resilience & Persistence: Handles rejection constructively and maintains long-term prospect relationships
• Communication Skills: Clearly articulates value propositions and adapts messaging to varied audiences
• Analytical Thinking: Evaluates customer needs, timing, and constraints to advance opportunities effectively
• Integrity & Accountability: Operates with transparency, professionalism, and a results-oriented mindset
• Action-Oriented: Proactively identifies opportunities and follows through without waiting for direction

Location: The territory will cover the Cincinnati, Ohio region.

The ACOS is responsible for account sales, service, and support activities of all Oncology products. The individual will sell the full suite of Natera’s Oncology products, support Clinical Oncology Specialists (COS), increase revenue and drive market development through direct interaction with individual accounts and caregivers in the oncology continuum of care. Responsibilities include cultivating and maintaining key relationships, working with customers and internal partners to solve the key issues of the day, and executing a strategic business plan to grow unit volumes. 

Primary Responsibilities:

• Work with assigned COS to grow, maintain & support existing customers 
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving 
• Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. 
• Educate medical professionals on the tools and resources that Natera provides to facilitate test order management
• Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
• Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider.

Qualifications:

• Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience
• Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2  years of sales experience 

Knowledge, Skills, and Abilities:

• Thrives in ambiguous environments
• Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills 
• Ability to think strategically as well as execute tactically 
• Must act with a sense of urgency 
• Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful 
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize
• Proficient in Microsoft PowerPoint and Excel; Gmail
• Fluent in understanding data spreadsheets and technologies, although the Patient Retention Specialists will continue to lead patient identification and vetting
• Demonstrated ability to quickly learn software and reporting systems

The compensation package includes a competitive base salary paired with uncapped, quarterly commissions, a car allowance program and Restricted Stock Units.

The Territory Sales Manager (Mid-Market) will acquire new customers and sell additional use cases, products and services into existing accounts. Ultimately, the AE is accountable for exceeding monthly/quarterly quota, proactive deal management, forecast accuracy, and driving adoption/usage with customers and prospects in collaboration with internal teams and the broader Netskope partner ecosystem. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.  

Responsibilities include:

• Prospect new accounts, perform your own lead generation, qualify, develop and close new business.
• Develop an overall account strategy leading to the deployment of a well-executed selling effort into the assigned territory/accounts.
• Sell new accounts, customer satisfaction, and retention of Netskope solutions and services
• Overachieve on sales targets by developing pipeline along with a high level of forecast accuracy
• Sell through channel partners to qualify opportunities

Job Requirements:

• 4+ years of direct sales experience in a quota-carrying role
• 1+ years selling cybersecurity software and/or SaaS solutions preferred
• Verifiable track record of exceeding quotas year after year
• Understanding of enterprise web technologies and SaaS experience a must
• Success working with channel partners
• Ability to present and sell by phone / web-demo.
• Highly motivated self-starters, eager to learn, determined to adapt quickly, and comfortable with some ambiguity
• Expert with Salesforce.com

Education:

• Bachelor Degree preferred. 

#LI-AW2

The Territory Sales Manager (Mid-Market) will acquire new customers and sell additional use cases, products and services into existing accounts. Ultimately, the AE is accountable for exceeding monthly/quarterly quota, proactive deal management, forecast accuracy, and driving adoption/usage with customers and prospects in collaboration with internal teams and the broader Netskope partner ecosystem. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.  

Responsibilities include:

• Prospect new accounts, perform your own lead generation, qualify, develop and close new business.
• Develop an overall account strategy leading to the deployment of a well-executed selling effort into the assigned territory/accounts.
• Sell new accounts, customer satisfaction, and retention of Netskope solutions and services
• Overachieve on sales targets by developing pipeline along with a high level of forecast accuracy
• Sell through channel partners to qualify opportunities

Job Requirements:

• 4+ years of direct sales experience in a quota-carrying role
• 1+ years selling cybersecurity software and/or SaaS solutions preferred
• Verifiable track record of exceeding quotas year after year
• Understanding of enterprise web technologies and SaaS experience a must
• Success working with channel partners
• Ability to present and sell by phone / web-demo.
• Highly motivated self-starters, eager to learn, determined to adapt quickly, and comfortable with some ambiguity
• Expert with Salesforce.com

Education:

• Bachelor Degree preferred. 

#LI-AW2

Are you a technical leader with a passion for mission-driven sales? We are looking for a visionary Senior Manager of Sales Engineering to lead a high-impact Healthcare SE team.

In this role, you won’t just manage a team—you will be the architect of technical strategy for organizations that provide critical care to your region’s people and families. You’ll lead a squad of elite technical experts who bridge the gap between complex cloud security and the life-saving missions of our healthcare partners. 

Lead the team by example as they envision and create innovative customized solutions, deliver business value, perform impactful demos, and ensure smooth technical handoffs.

• Hire and develop a high-performing sales engineering team
• Refine sales engineering processes, including discovery, technical qualification, and proof-of-concept
• Coach your team to success with developing comprehensive solution proposals and delivering succinct, impactful product demonstrations
• Provide expert advice for requests for proposals (RFPs) and present recommendations to clients
• Create influence through technical whiteboarding and impactful presentations to your customers and their leadership teams with a keen eye on the personas in the room
• Collaborate across the organization to ensure solutions are implemented according to the customer’s expectations. 

Who You Are (Success Profile)

• You own your outcomes. Your passion fuels your bias for action. You operate with integrity because you genuinely care about the Sales Engineers on your team. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• Bachelor's Degree in Engineering, a related field, or equivalent practical experience
• 10+ years of experience in sales or systems engineering, with at least 5 years specifically managing and directing a sales engineering team
• Deep technical knowledge and prior experience selling network security technologies

What Will Make You Stand Out (Preferred Qualifications)

• Experience participating in regional industry events as a subject matter expert
• Demonstrated project management skills
• Deep technical hands-on experience in routing, switching, cloud architecture, or firewalls

#LI-remote

#LI-JK4

The Test Engineer is responsible for planning, executing, and supporting verification and qualification testing activities for aerospace electrical and electromechanical products. This role supports New Product Introduction (NPI), qualification, and flight-critical development programs through the development of test methods, fixtures, instrumentation, and data acquisition systems. The engineer will work closely with cross-functional engineering teams to validate product performance, investigate failures, and ensure compliance with technical and regulatory requirements.

Key Responsibilities

• Support development and execution of prototype, development, and qualification testing activities for aerospace products and subsystems.
• Perform testing on aerospace electronic control units, generators, rotating equipment, and related subassemblies.
• Design, assemble, and maintain test setups, fixtures, instrumentation, and supporting hardware required for validation activities.
• Configure and operate laboratory equipment to capture and analyze digital test data.
• Evaluate test results, identify performance issues, and provide recommendations for corrective actions or design improvements.
• Troubleshoot product and test system failures during development and qualification activities.
• Collaborate with design engineering teams to establish effective test methodologies and ensure compliance with product specifications.
• Assist with environmental, developmental, and qualification testing activities involving electrical power generation and control systems.
• Support modifications to test stands, instrumentation, control circuitry, and automated test systems.
• Participate in programming and configuration of computerized test systems used for test execution and data collection.
• Prepare detailed technical documentation including test procedures, work instructions, reports, and data summaries.
• Coordinate with facilities and operations personnel regarding installation and infrastructure support for new test equipment.
• Maintain compliance with company safety standards and contribute to continuous improvement of environmental, health, and safety initiatives.
• Provide support during extended work schedules or off-shift testing activities when required to meet program timelines.
• Travel occasionally in support of testing activities, customer requirements, or supplier coordination.
• Perform additional engineering or laboratory support tasks as assigned.

Qualifications

Education & Experience

• Bachelor’s degree in Engineering or a related technical discipline required.
• Minimum of four (4) years of relevant engineering or test experience preferred.
• Candidates with an Associate’s degree in Engineering or related field combined with six (6) or more years of applicable experience will also be considered.

Required Skills & Background

• Experience supporting aerospace product development, validation, or qualification testing environments.
• Familiarity with aerospace electrical power generation systems and associated testing methods.
• Knowledge of hydraulic and oil-cooled systems is highly desirable.
• Strong analytical and troubleshooting capabilities with the ability to diagnose complex technical issues.
• Ability to communicate technical findings clearly through both written reports and verbal discussions.
• Effective interpersonal and collaboration skills within cross-functional engineering environments.
• Strong organizational skills with close attention to accuracy and detail.
• Experience creating technical procedures, test instructions, and formal engineering reports preferred.

Salary Range: $90,000-$110,000

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience. 

The problem you're here to solve

reAlpha runs a lean product team and you'll carry real scope — this is not a role with a narrow lane. You'll execute on a portfolio of reAlpha products with a broad purview, owning the full execution layer end to end: from opportunity identification through design oversight, build, rollout, and optimization.

This role owns Growth — the surfaces that determine whether reAlpha converts and qualifies buyers: sign-up flows, onboarding, search, listing pages, tours, pre-qualification, and the Homebuying Hub. These surfaces run in parallel, and this PM is accountable for moving all of them. Lead volume and lead quality are the core metrics you'll own. You'll report directly to the COO while we bring on a new VP of Product.

This location is onsite in our Ohio office and cannot be done remotely. 

What You'll Own

Opportunity Identification

• Draft the roadmap from first principles — customer signal, usage data, business goals, and competitive context — and bring a defensible point of view to leadership for alignment
• Decide what not to build as much as what to build; a well-reasoned sequencing argument is part of the job
• Work with the COO, CTO, and CMO to move from draft to aligned path forward
• Surface where strategy needs sharpening before it reaches the sprint, and come with a proposal, not just a flag

Planning

• Define what success looks like before engineering starts; turn a problem into a brief the team can execute against without constant clarification
• Write PRDs with crisp acceptance criteria, accompanied by prototypes as needed
• Direct design toward the right problems and own the briefs they're working from
• Partner with engineers and designers across time zones; know when to push back on scope and when to protect it
• Maintain a productive cadence of groomed and designed work ready for development

Launch

• Own how a feature gets to users: sequencing, communication, support readiness, and the decision of when something is actually done
• Ensure business stakeholders always know what's being built, why, and when — before they need to ask
• Close the loop — did it work? Iterate, double down, or move on; the next opportunity should be better informed than the last

What you bring

Required

• 4–6 years of product management at a consumer or marketplace company — you've owned a funnel and have the scar tissue to show for it
• Experience building or rebuilding product process at an early-stage company; you know what good looks like before the scaffolding is in place
• Schedule flexibility to maintain daily overlap with a Nepal-based engineering team; they're available until approximately 12pm ET
• You have AI embedded into how you actually work — not as a productivity experiment, but as a core layer of your research, planning, writing, and review process. You track capability releases, update your workflows when something meaningfully better ships, and think in systems: inputs, outputs, handoffs, feedback loops

Preferred

• Background in proptech, fintech, or another regulated consumer-facing vertical
• CRM experience — we run on High Level and are migrating to Customer.io
• Experience with ML or data products — you've shipped features where the model is part of the UX
• You think in systems — you can hold the full product architecture in your head while managing what needs to ship in two weeks

How We Work

• Process: Agile (Scrum-leaning), Linear for sprint and backlog management
• Team: ~8 engineers (Nepal-based), ~2 designers, reporting to COO with close collaboration with CTO and CMO
• Reporting path: This role reports to the COO and carries meaningful cross-functional visibility from day one. As the product leadership org scales and a VP of Product joins the team, your reporting line evolves into that structure — a natural progression as the function matures
• Culture: You identify problems before they're assigned to you, and you come to conversations with a point of view

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

About the role

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition.

About the Sales Culture

MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.

What you will be doing

• Proactively, identify, qualify and close a sales pipeline 
• Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
• Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

What you will bring to the table

• 5+ years of field experience of quota-carrying experience in a fast-paced and competitive market with a focus on closing net new logos 
• Demonstrated ability to open new accounts and run a complex sales process 
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Skilled in building business champions
• Driven and competitive. Possess a strong desire to be successful
• Fluent in English
• Must live in territory

Things we love

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

Why join now

• MongoDB invests heavily in the development of each of our new hires & continuous career development
• Accelerators up to 30%
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 425696

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As an Operations Lead, you’ll be at the forefront of delivering an exceptional customer experience for our customers, ensuring that every part of VEG triage is both smooth and seamless. You are passionate about helping people and their pets and thrive on creating a welcoming environment, where customers feel cared for from the moment they come through the door. Beyond ensuring every customer's experience is exemplary, you’ll handle day-to-day operations with efficiency and care, maintaining all aspects of the hospital and empowering your team to make a real difference in the lives of pets and their families. 

WHAT YOU’LL DO

• Drive VEG's customer-focused experience and triage, including participating in rounds and actively working with your team to ensure the experience we're known for happens with each customer
• General hospital maintenance: keeping the reception desk tidy and refreshment center fully stocked, cleaning, laundry, stocking, and inventory
• General customer assistance and support, including handling phone inquiries and call transfers, ensuring customers and their pets are greeted promptly upon arrival, and managing wait times
• Ensure that customer/patient information is entered accurately in company software and payments are processed correctly
• Facilitate cash drawer reconciliation and oversee EOD processes
• Confirm the front desk is covered and maintained at all times
• Train and monitor new hires in daily front desk processes and operations
• Oversee inventory counts and audits, as well as inventory controls, such as reorder points, expiration dates, and product turnover
• Maintain spend within budget set by the hospital manager
• Develop and maintain contacts for vendors, service reps, and drug reps, and maintain log of all invoices
• Drive upkeep and organization of stock areas, ensuring they meet OSHA guidelines
• Spearhead communication regarding inventory with the team and training on inventory management

WHAT YOU NEED

• 1-2+ years of supervisory experience
• Prior experience with animals in a veterinary environment a major plus
• Knowledge of Infinity/ImproMed is a plus
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive compensation, including base and 401K match
• Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
• Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
• A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
• Clinical student loan repayment so you don’t need to worry about your student debt
• Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

The pay range of this role is up to $36.06 for day shift & up to $40.87 for night shift

This position involves rotational shifts to support 24/7/365 operations.

This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations

WHAT YOU WILL DO:

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field. 
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. 

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#IND

#LI-Onsite

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

The pay range of this role is up to $36.06 for day shift & up to $40.87 for night shift

This position involves rotational shifts to support 24/7/365 operations.

This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations

WHAT YOU WILL DO:

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field. 
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. 

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#IND

#LI-Onsite

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

The pay range of this role is up to $36.06 for day shift & up to $40.87 for night shift

This position involves rotational shifts to support 24/7/365 operations.

This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations

WHAT YOU WILL DO:

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field. 
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. 

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#IND

#LI-Onsite

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

This position involves rotational shifts to support 24/7/365 operations.

This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations

WHAT YOU WILL DO:

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field. 
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. 

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#IND

#LI-Onsite

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

The pay range of this role is up to $36.06 for day shift & up to $40.87 for night shift

This position involves rotational shifts to support 24/7/365 operations.

This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations

WHAT YOU WILL DO:

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field. 
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. 

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#IND

#LI-Onsite

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

This position involves rotational shifts to support 24/7/365 operations.

This position involves traveling LOCALLY to multiple sites to support Data Center Infrastructure & Cloud operations

WHAT YOU WILL DO:

We are seeking a dedicated Data Center Repair Technician to join our infrastructure engineering team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field. 
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. 

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#IND

#LI-Onsite

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are seeking a highly motivated Data Center Service Manager. This role is critical in ensuring the continuous improvement of our services and in managing the day-to-day operations, including run operations, repairs, safety, and reporting. The ideal candidate will be responsible for rack installations, Fiber Span repair, and understanding of optical repair. Including assigning action items, managing project timelines, and ensuring that deliverables are met to both EOS's and our clients' satisfaction. 

This role requires travel to different sites. 

KEY RESPONSIBILITIES:

Project Leadership

• Lead cross-functional teams in the planning, execution, and successful completion of data center and network installation projects.
• Ensure alignment with project goals, ensuring all milestones are met according to agreed timelines.

Tactical Planning 

• Develop and manage comprehensive project plans that define scope, schedule, budget, resource allocation, and risk management strategies.
• Drive execution to ensure efficient delivery and high-quality outcomes.

Stakeholder Management 

• Build and nurture strong relationships with internal stakeholders, external vendors, and subcontractors.
• Facilitate ongoing communication and collaboration throughout the project lifecycle to ensure smooth project delivery.

Resource Management 

• Oversee resource allocation for personnel, equipment, and materials. Optimize resource utilization to enhance efficiency and ensure timely project delivery.

Quality Assurance 

• Establish and implement rigorous quality control measures to meet project specifications and regulatory requirements, ensuring successful project delivery.

Risk Mitigation 

• Proactively identify potential risks or issues and create risk management strategies to minimize disruptions.
• Develop mitigation plans to ensure projects are completed on time and within scope.

Budget Control 

• Monitor and track project budgets, expenses, and potential cost-saving opportunities.
• Ensure strict adherence to financial guidelines and accurate reporting.

Reporting and Documentation 

• Prepare regular status reports, performance metrics, and project updates for stakeholders.
• Provide clear communication on progress, challenges, and milestones to leadership and clients.

Continuous Improvement 

• Lead post-project reviews and lessons learned sessions.
• Identify process improvements and best practices to drive innovation and enhance future project performance.

ESSENTIAL CRITERIA:

Experience & Technical Expertise

• Proven experience managing global technical teams and supporting enterprise network deployments and operations.
• Strong understanding of networking concepts including routers, switches, dynamic routing protocols, and circuit troubleshooting.
• Experience with process improvement and systems development, particularly through automation to streamline workflows.
• Demonstrated ability in managing change control processes and conducting maintenance activities in production environments.

Customer Success & Service Management

• Experience in service management, customer expectations management, and ensuring exceptional customer experiences that meet SLAs.
• Track record of developing customer success plans, defining KPIs, and driving client relationships with a focus on service excellence.
• Ability to manage and prioritize multiple tasks and ensure delivery within tight deadlines.

Leadership & Communication Skills

• Excellent leadership and interpersonal skills to foster collaboration across global teams.
• Strong communication skills with the ability to convey complex technical issues clearly to clients and decision-makers.
• Self-motivated and proactive in identifying and solving problems independently.

Operational & Organizational Skills 

• Strong organizational and time-management skills, with the ability to manage sensitive and confidential information.
• Ability to influence, negotiate, and make decisive decisions in high-pressure environments.
• Solid understanding of service management principles, ITIL, or equivalent frameworks.

DESIRABLE CRITERIA:

• Experience with Data Center operations, cloud computing, and large-scale infrastructure deployments.
• Data-driven with a focus on continuous improvement and optimization of service delivery.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#IND

#LI-ONSITE

WHAT YOU’LL DO:

We are seeking an Infrastructure Repair Technician to join our data center operations team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components. The ideal candidate will have hands-on experience with hardware from leading vendors such as Cisco, Juniper, Arista, and x86 server platforms.

KEY RESPONSIBILITIES:

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues
• 4 Rotational shifts, for 24/7/365 service (8 to 10 hr. shifts; 3 to 4 days per week; 2 to 3 days off) 

ESSENTIAL CRITERIA:

• Technical diploma or certification in electronics, computer hardware, or a related field. 
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds. 

PHYSICAL REQUIREMENTS:

• Ability to lift and maneuver heavy equipment, up to approximately 50 pounds, and occasionally up to 100 pounds.
• Dexterity to manage small and complex components during hardware maintenance.
• Frequent standing, bending, and moving within confined spaces in the data center.
• Ability to work in various environmental conditions, including areas with elevated temperatures and noise levels.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#LI-ONSITE

The Importance of this Role

We're looking for a Senior Customer Service Representative to be the voice of Matic! Your job is to keep our customers happy by providing top-notch service. You will work directly with customers over the phone to answer questions, resolve concerns, and ensure they stay with Matic for the long haul.

Responsibilities:

• Frontline Support: Provide expert service and guidance to our customers primarily over the phone, as well as email and text.
• Retention: Identify customers at risk of cancellation and use problem-solving skills to retain their business
• Value Articulation: Clearly articulate the Matic value proposition to reinforce why the customer chose us.
• Upselling: Offer other insurance products (bundling) to our customers where applicable to increase their coverage and value.
• Goal Achievement: Achieve team goals for productivity, quality, client satisfaction) and policy retention.

Our Expectations of an Inbound CSR:

• Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request.
• One Call Resolution: Do everything you can to solve the issue before ending the call.
• Customer Holds: Inform customers they are being placed on hold. Check in every minute at a minimum to update.
• We Champion Our Customers: Every call and every interaction. Be proactive and if something is not right, own it.
• Professionalism: Be calm, professional, and empathetic. Represent the company as you would want your company represented.
• Good, Better, Best: Don’t settle. Look for ways to improve daily.

Requirements:

• 1+ year of Customer Service experience (phone-based).
• Effective verbal communication skills with a talent for de-escalation and empathy.
• Tenacity and persuasiveness—you must be comfortable attempting to "save" a customer who wants to cancel.
• Ability to multitask: listening and responding to the customer while using a computer to research and enter information.
• Passion that can convey the value of our Matic message clearly.

What We Offer 

• We offer a competitive base hourly rate of $19.23 to $20.19
• You have an ownership stake - all Maticians receive Matic stock options.
• Unlimited Paid Time Off.
• Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
• 401(k) Retirement Plan.
• Continuing education, licensing and professional development paid for by Matic.
• Career advancement - we have a culture that focuses on internal promotion and career growth. 
• A TRUE team culture -  One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc! 
• Modern office environment (that’s CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).  

About Matic

Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.

We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. 

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.

The Importance of this Role

We're looking for a Customer Service Representative to be the voice of Matic! Your job is to keep our customers happy by providing top-notch service. You will work directly with customers over the phone to answer questions, resolve concerns, and ensure they stay with Matic for the long haul.

Responsibilities:

• Frontline Support: Provide expert service and guidance to our customers primarily over the phone, as well as email and text.
• Retention: Identify customers at risk of cancellation and use problem-solving skills to retain their business
• Value Articulation: Clearly articulate the Matic value proposition to reinforce why the customer chose us.
• Upselling: Offer other insurance products (bundling) to our customers where applicable to increase their coverage and value.
• Goal Achievement: Achieve team goals for productivity, quality, client satisfaction) and policy retention.

Our Expectations of an Inbound CSR:

• Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request.
• One Call Resolution: Do everything you can to solve the issue before ending the call.
• Customer Holds: Inform customers they are being placed on hold. Check in every minute at a minimum to update.
• We Champion Our Customers: Every call and every interaction. Be proactive and if something is not right, own it.
• Professionalism: Be calm, professional, and empathetic. Represent the company as you would want your company represented.
• Good, Better, Best: Don’t settle. Look for ways to improve daily.

Requirements:

• 1+ year of Customer Service experience (phone-based).
• Effective verbal communication skills with a talent for de-escalation and empathy.
• Tenacity and persuasiveness—you must be comfortable attempting to "save" a customer who wants to cancel.
• Ability to multitask: listening and responding to the customer while using a computer to research and enter information.
• Passion that can convey the value of our Matic message clearly.

What We Offer 

• We offer a competitive base hourly rate of $19.23 to $20.19
• You have an ownership stake - all Maticians receive Matic stock options.
• Unlimited Paid Time Off.
• Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
• 401(k) Retirement Plan.
• Continuing education, licensing and professional development paid for by Matic.
• Career advancement - we have a culture that focuses on internal promotion and career growth. 
• A TRUE team culture -  One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc! 
• Modern office environment (that’s CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).  

About Matic

Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.

We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. 

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.

The Importance of this Role

The Insurance Agent (P&C or Personal Lines License) is responsible for helping drive revenue and growth for the organization. You will be tasked with educating and advising customers on the most optimal personal lines insurance products. Matic specializes in streamlining the process for customers going through the lending process to purchase homeowners insurance. Because of that, Matic is able to deliver qualified leads to our insurance advisors, so you can spend time doing what you do best, selling insurance.

Responsibilities  

• Handle incoming calls from customers seeking a better insurance option.
• Advising customers on best home and auto insurance options in marketplace
• Actively participate in team activities, trainings, and brainstorm sessions to help shape our process.
• Staying up to date on market trends, carrier products, guidelines and procedures
• Create a five star customer service resulting in a world class customer satisfaction score
• Conduct detailed follow ups via email and phone

Requirements

• Active Insurance License
• 1+ years of Personal Lines Insurance Sales Experience
• College degree preferred
• Excellent communication and customer service skills
• Strong Salesmanship skills, process oriented, and a willingness to adjust process to improve sales productivity
• The ability to understand and recommend appropriate coverage and insurance options to consumers
• Ability to maintain a positive attitude, passion for the product, and a strong work ethic
• Excellent ability to navigate quotes between multiple carriers, multi-tasking
• High moral and ethical integrity
• Ability to be coached, seek advice, ask question, and learn from feedback

What We Offer

• Guaranteed Base Pay: Competitive hourly rate of $19.23 to $20.19
• Monthly Bonus: Monthly performance bonuses with a monthly target of $4,750 and the potential to reach $9,500 based on total policies sold, policies per customer and close rate 
• Matic Stock Options - all employees have ownership in Matic
• Flexible Paid Time Off - take off as much time as you need - we support work / life balance
• Medical, Dental & Vision insurance - Matic pays 100% for employees 
• Health Savings Account  - with monthly employer contribution
• 401(k) Retirement Plan Option
• Voluntary Life, Accident and Short-Term Disability Insurance 
• Continuing education -  licensing and professional development paid for by Matic.
• Career advancement - we have a culture that prioritizes internal promotion and career growth 
• A TRUE team culture - One Team, One Dream is our company motto
• Frequent team events & activities - happy hours, charity events, game nights, volleyball/kickball teams, etc.
• Modern and casual office environment with various amenities - ping pong table, coffee/espresso bar, flavored water bar, etc.

About Matic

Matic is an insurance tech startup who delivers an unbiased approach to insurance. We combine a powerful digital experience with assistance from our team of trusted advisors. Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience.

Our digital insurance marketplace has over 40 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.

Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.  

Importance of the Role

We are looking for an Inside Sales Representative to increase insurance policy sales from our largest partners. You will be tasked with making connections with prospective customers to generate qualified opportunities for our insurance agents. Reporting to our insurance agency sales manager, this position offers quick upward mobility with the goal of being promoted from this role within 6-8 months. This position is held in Columbus, Ohio. 

Responsibilities 

• Conduct outbound calls to prospective clients, overcome objections, and transfer qualified prospects to insurance agents.
• Ability to quickly build rapport with clients over phone, email, and text
• Run sales process effectively with organized notes and tasks for follow-ups
• Clearly articulate Matic value proposition to the consumer
• Achieve sales targets for calls, transfers, conversion, and quality
• Working with sales manager and trainer on licensing to become an agent

Requirements

• Ability to overcome objections and handle adversity
• Strong work ethic and drive
• Must be a passionate individual that can convey the value of our message clearly
• Strong written skills to craft creative emails.
• Self starter mentality
• Ability to handle multiple priorities and demands in a fast-paced environment
• No college degree necessary

What We Offer 

• Guaranteed Base Pay: Competitive hourly rate of $19.23
• Monthly Bonus: Monthly performance bonuses with a monthly target of $500 and the potential to reach $1,300 based on total policies sold, policies per customer and close rate 
• Matic Stock Options - all employees have ownership in Matic
• Flexible Paid Time Off - take off as much time as you need - we support work / life balance
• Medical, Dental & Vision insurance - Matic pays 100% for employees 
• Health Savings Account  - with monthly employer contribution
• 401(k) Retirement Plan Option
• Voluntary Life, Accident and Short-Term Disability Insurance 
• Continuing education -  licensing and professional development paid for by Matic.
• Career advancement - we have a culture that prioritizes internal promotion and career growth 
• A TRUE team culture - One Team, One Dream is our company motto
• Frequent team events & activities - happy hours, charity events, game nights, volleyball/kickball teams, etc.
• Modern and casual office environment with various amenities - ping pong table, coffee/espresso bar, flavored water bar, etc.

About Matic

Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic’s digital insurance marketplace has over 40 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.

We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.

Here at Matic we have multiple success stories through hiring people with OR without previous sales experience. 

Many of our Inside Sales Representatives were doing before continuing their career at Matic: 

• Inside Sales, Outside Sales, or Account Managers
• Door-to-Door Sales
• Business Development Reps or Lead Generators
• Servers, Bartenders, or Hospitality Workers
• Field Marketers or Direct Marketers
• Teachers or Educators
• High School, College, or Professional Athletes
• Transitioning Military Service Members & Veterans

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.

About the Role

We are seeking a hardworking, driven individual with superb energy, passion and experience driving new business acquisition in the State and Local (municipalities of 250k+ populace and city gov with 500k+ populace) and Education(10k students +) (SLED) market. This person will join a growing Public Sector Field Sales team and will cover the Ohio region. The Enterprise Account Executive will play an integral role in developing the territory and will focus on formulating and executing a sales strategy within an assigned territory, resulting in new customer acquisition and revenue growth.

With Verkada’s consistent year over year growth, now is the perfect time to join the sales team. This is an outstanding career option for an enthusiastic sales professional looking to further their career in a fast paced dynamic environment while also being part of a rapidly growing start-up.

This position reports to the Regional Sales Director (Enterprise, South Central - SLED).

What You'll Do

• Develop and Implement a comprehensive territory plan
• Manage the entire sales process to ensure delivery against key performance metrics and quota, with a strong emphasis on net new business sales. This includes prospecting and outreach to new SLED business opportunities providing product demos, product trials, and strategic negotiations with customers and channel partners
• Meet or exceed individual targets and contribute to the overall team and company success. Proven ability to proactively penetrate new, untapped markets with greenfield accounts and achieve a quarterly quota of at least 1 qualified net new logo
• Initiate and manage expansion discussions to drive customer retention. This includes identifying customers’ goals and requirements, including budgetary constraints and key decision makers
• Devise a comprehensive customer acquisition strategy and partner with Verkada’s channel partner sales organization to establish channel partner initiatives that result in a minimum of 5 deal registrations each quarter
• Drive business growth and enhance market presence through a combination of customer engagements, marketing campaigns, executive briefings, industry conferences, events and market sector knowledge/intelligence 
• Gain an in-depth and detailed understanding of Verkada’s business and products to confidently sell to states, cities, counties, education agencies and special districts within your territory
• Create effective presentations and proposals; create urgency to drive deal closure, negotiate pricing and contractual agreements
• Provide account analysis, quarterly business reviews, and accurate revenue forecasts
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration

What You Bring

• 5-10+ years of quota-carrying software/hardware technology or channel sales with focus on building a greenfield territory and landing new business; 2+ years selling technical solutions or products to the Public Sector (SLED, Local Government, Municipalities) is a plus
• Proven track record of success in a sales-driven organization selling a highly complex technical solution (with the awards and references to prove it) 
• Willingness to have a strong field presence multiple days per week; Must live in territory & willingness to travel up to 50% 
• Possess a hunter sales mentality with a strong desire to be successful, and have a proven track record of prospecting, closing new logos, and landing major accounts against incumbents 
• Customer-focused with extensive experience developing customer relationships within SLED accounts. This includes relationships with Government Agencies, Higher Education Institutions, Solutions Partners, and Resellers 
• Experience managing longer, complex sales cycles This includes navigating the complexity of multiple buying stakeholders and the nuances of government and education buying 
• Experience collaborating with an internal channel partner team to sell through and with channel partners is a plus
• Relevant software or hardware industry experience in any of the following domains; security software or hardware, computer networking and “how the internet works”, subscription, SaaS, or Cloud software is a plus
• Strong knowledge and execution of MEDDIC is highly preferred
• Self-motivated, tenacious, confident, with a willingness to engage in prospecting to maintain individual funnels as expected 
• Intellectually curious High IQ, EQ and self-awareness
• Excellent communication skills (verbal and written) with peers, customers, and partners
• Thrive working in a fast paced dynamic environment with a strong sense of urgency
• BS/BA degree strongly preferred

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

About the Role

Verkada is seeking an Enterprise Field Solutions Engineer based in Ohio with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will partner directly with their territory account executives to expand the Verkada footprint upmarket into Fortune 500 companies.  Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with Verkada Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company remotely. 

What You'll Do

• Technical Leader: Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.
• Objection Handler: Overcome objections and defuse landmines while securing the technical win for Verkada.
• Evangelist: Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT. Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• 3+ years of experience as a Sales Engineer, with a proven track record of working with Fortune 500 companies.
• Outstanding written and verbal English communication skills in order to clearly and efficiently articulate technical matters with customers and partners.
• Bachelor's degree in relevant technical or security field  from an accredited university.
• Strong background in Networking: HTTPS, VLANs, TCP/IP, DNS, NAT devices, DHCP and Firewalls.
• Bonus:
• Industry certifications: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP.
• Experience working with Active Directory, SAML/SCIM, API's, Python, and other coding languages is a plus.
• Startup experience.

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

ABOUT THE JOB

Anduril’s Supply Chain team is seeking an Senior Material Flow Engineer to join us. Working with a global network of suppliers, to support a global manufacturing platform takes people who are willing to work hard and find ways to win. As an Industrial Engineer, you will have the responsibility to optimize Anduril’s supply chain's warehousing and material flow operations for best-in-class quality, reliability, speed, and asset utilization, all while meeting critical customer deployment and internal development timelines. Executing on this responsibility will entail active collaboration with other Anduril teams, including but not limited to Supply Chain, Engineering, Quality, and Business Operations.

The right person for this role can demonstrate past holistic ownership on solving operational challenges with creative solutions in a fast-paced, resource-limited environment. This person will be flexible to provide support wherever needed to ensure products are built and shipped under stringent quality standards. If you are someone who thrives in such an environment, then this role is for you.

WHAT YOU'LL DO

• Passionately work across multiple programs from development to full rate production to scale best-in-class solutions to align with maturity of manufacturing process
• Proactively identify imbalances and bottlenecks caused by inventory processes, line layouts, parts shortages, staffing shortages, and other production constraints; flag constraints with the appropriate owners across Supply Chain, Manufacturing Engineering, and Quality and drive to resolution
• Own the metrics, KPIs, and reporting associated with monitoring production line health and efficiency, such as cycle time, throughput rate, capacity, utilization, process non-conformities, and inventory accuracy.
• Time studies of current and developing processes to ensure efficiency across warehouse and operations.
• Develop processes to optimize workplans for highly variable demands across multiple sites.
• Translate tools and reports into actionable tasks that impact the health of warehouse operations across a plethora of processes and sites.
• Produce and maintain tools to increase accuracy of work demand for new facilities and maturing processes using a data-driven approach using tools such as Value Stream Mapping/ Process Mapping/ Line Balancing techniques
• Be badass and make an impact to the warehouse team. Value incremental improvements and push them to the floor as quickly as possible. Then iterate until we reach a world-class level.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in engineering 
• 5+ years of experience in a high-rate supply chain or manufacturing environment, where complex mechanical and/or electrical assemblies are built with heavy data utilization
• Ability to read technical documentation such as drawings and CAD data, understanding of a variety of hardware manufacturing processes for both electronics (PCBAs, sensor hardware, etc.) and structures, mechanical components, and electromechanical systems
• Ability to travel up to 25% of the time
• Ability to relocate, if not already local to be onsite in Columbus, OH

PREFERRED QUALIFICATIONS

• Experience with using Siemens Plant Simulation, Visual Components, or Process Simulation software to model a production line and run production scenarios
• Experience with department or factory design and set up - value stream mapping, flow lines, continuous flow, one piece flow, workstation design
• Ability to completely own a value chain from start to finish, measuring each step of the process, creating actionable tasks that culminated in a significant and sustainable business improvement
• Demonstrated ability of presenting project results to a cross functional team with clearly relating data to proposed next steps
• Prior experience with a Manufacturing Execution System (MES) for production operations or Warehouse Management System (WMS)
• Prior knowledge of NetSuite, Oracle or a similar Enterprise Resource Planning (ERP) system
• Experience implementing Lean Manufacturing principles which drive manufacturing productivity
• Experience in delivering successful project by being hands on with the process. Including gemba walks, operational analysis, poka yoke solutions among others to allow teams to be successful without massive CAPEX
• Experience interacting with SQL databases - storage of information and building custom queries for tracking production and inventory-related metrics

As a Health Coach Manager at Diverge, you will have a critical role in supporting our care teams in meeting performance goals and driving positive outcomes for the patients we support. As a highly experienced people manager you will mentor our Health Coaches, you are an empathetic leader who is excited to celebrate day-to-day successes and collaborate with team members to problem-solve when issues arise.  You create an engaging and positive team environment and are comfortable leading, assessing performance, and delivering consistent feedback, both positive and constructive to support employee growth and development.    

Key areas you’ll add value:   

• Responsible for people and performance management of assigned Health coaches on Care Teams   
• Support Health Coaches from onboarding through on-the-job learning to ensure success in their role of driving positive patient outcomes  
• Oversee all people management responsibilities including communication, performance management, growth and development, and administrative/compliance   
• Support coaches in assisting patients with social determinants of health needs
• Lead weekly meetings with Health Coaches to facilitate discussion regarding successes and challenges, and create a safe, trusted and collaborative environment in which each team member feels empowered to contribute  
• Identify performance issues that require proactive performance coaching, and when necessary, disciplinary steps  
• During the training period, partner with Population Health leadership team and Clinical Trainer to participate in assessment review, and identify emerging risk areas for additional training  
• Complete quarterly performance reviews and work closely with the team to align on prioritization of work  
• Work closely with individual Health Coaches to support ongoing growth and development  
• Monitor performance dashboards on a daily/weekly cadence to view individual Health Coach performance of assigned pods and facilitate ongoing feedback sessions to reinforce and/or correct behavior  
• Shadow Health Coaches and provide consistent feedback on patient engagement skills  
• Conduct Quality Assurance calls to gather NPS score and qualitative feedback from patients.    
• Participate in hiring manager responsibilities for new Health Coach recruitment.    
• Serve as a mentor to new Health Coaches   
• Additional responsibilities as necessary to support the aims of advancing the quality and performance of Diverge Health care teams.   

What You Bring   

• Demonstrated success in managing people and guiding their day-to-day performance  
• 3+ years of supervisory experience 
• Experience navigating and supporting social determinants of health needs
• Experience utilizing Motivational Interviewing is preferred 
• Strong customer service or patient-facing experience 
• Comfortable working with diverse teams with both clinical and non-clinical backgrounds  
• Experience working with remote teams and promoting team culture in remote environments   
• Ability to visit patients in home and drive on-site to meetings
• Familiarity with one or more of the following topics: primary care, health coaching, health education or care of vulnerable patient populations.  

Personal Characteristics   

• Equally empathetic and objective, humble and highly conscientious; a teammate that inspires and motivates others.   
• Comfort with uncertainty; self-motivated and directed; can manage effectively in high growth, rapidly evolving environments.   
• A problem solver, able to think critically and strategically while being hands on in driving work; proactively identifies and resolves risks to execution and delivery.   
• Strong representation of the company's mission, vision, and values across all dimensions of internal and external interactions.   
• Strength in authentically connecting with people from all walks of life with empathy and humility.   

This is a full-time, exempt, salaried position. Commensurate on candidate experience, the expected base salary range for this role is $75,000-$90,000. 

This role is responsible for leading frontline Sales Development Representatives (SDRs) to deliver consistent, high-quality Sales Accepted Lead (SAL) production aligned to pipeline creation targets. The role drives daily execution, coaching effectiveness, pipeline hygiene, and short-range forecast accuracy through hands-on leadership and disciplined inspection.

Essential Duties & Responsibilities:

• Lead and develop a team of Sales Development Representatives accountable for SAL production, activity standards, and qualification quality within assigned segments or territories.
• Own team SAL attainment and short-range forecasting, ensuring accuracy, transparency, and alignment to defined pipeline creation targets.
• Provide ongoing coaching and skill development to SDRs, including call reviews, messaging refinement, objection handling, qualification standards, and effective opportunity handoff practices.
• Drive disciplined daily inspection of activity metrics, SAL quality, conversion indicators, and data integrity to ensure consistent execution and performance visibility.
• Maintain pipeline hygiene by ensuring leads are worked, dispositioned, documented, and routed accurately within customer relationship management and sales engagement systems.
• Enforce adherence to established qualification criteria, engagement cadences, and service-level expectations to ensure SAL readiness and downstream Sales acceptance.
• Partner with Marketing and Revenue Operations to provide feedback on lead quality, routing effectiveness, campaign outcomes, and process improvements impacting funnel performance.
• Support workforce planning activities such as hiring participation, onboarding support, ramp management, and performance management to sustain productivity and coverage standards.
• Identify performance risks or gaps in SAL production and implement corrective actions through targeted coaching, activity adjustments, or process reinforcement.
• Promote a culture of accountability, data accuracy, responsiveness, and continuous improvement within the Sales Development team.
• Perform other duties and responsibilities as required to support business needs.
• Job Level Competencies Manages experienced, professional employees and/or supervisors; and/or manages large, complex technical and/or business support teams.
• Accountable for the performance and results of a team and/or department. Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department.
• Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and direct reports. Assignments are defined in the form of objectives.
• Decisions are guided by policies, procedures, business plans and independent judgment.
• Collaborates with team(s), customers/ clients, functional peer group managers and occasionally senior management.
• Participates and presents at meetings with internal and external representatives.
• Decisions may have an impact on work processes and outcomes.
• Erroneous decisions or recommendations may result in serious delays and considerable expenditure of additional time, people and/or financial resources. 

Qualifications:

• Typical experience: 8+ years in related role or experience including 2+ years in management.
• Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
• Demonstrated experience leading Sales Development or comparable frontline pipeline-generation teams in a performance-driven environment.
• Proven ability to coach individual contributors to measurable productivity and qualification standards.
• Strong understanding of sales development metrics, including SAL attainment, conversion rates, activity productivity, and pipeline contribution.
• Experience managing shortrange forecasting

This role is responsible for leading frontline Sales Development Representatives (SDRs) to deliver consistent, high-quality Sales Accepted Lead (SAL) production aligned to pipeline creation targets. The role drives daily execution, coaching effectiveness, pipeline hygiene, and short-range forecast accuracy through hands-on leadership and disciplined inspection.

Essential Duties & Responsibilities:

• Lead and develop a team of Sales Development Representatives accountable for SAL production, activity standards, and qualification quality within assigned segments or territories.
• Own team SAL attainment and short-range forecasting, ensuring accuracy, transparency, and alignment to defined pipeline creation targets.
• Provide ongoing coaching and skill development to SDRs, including call reviews, messaging refinement, objection handling, qualification standards, and effective opportunity handoff practices.
• Drive disciplined daily inspection of activity metrics, SAL quality, conversion indicators, and data integrity to ensure consistent execution and performance visibility.
• Maintain pipeline hygiene by ensuring leads are worked, dispositioned, documented, and routed accurately within customer relationship management and sales engagement systems.
• Enforce adherence to established qualification criteria, engagement cadences, and service-level expectations to ensure SAL readiness and downstream Sales acceptance.
• Partner with Marketing and Revenue Operations to provide feedback on lead quality, routing effectiveness, campaign outcomes, and process improvements impacting funnel performance.
• Support workforce planning activities such as hiring participation, onboarding support, ramp management, and performance management to sustain productivity and coverage standards.
• Identify performance risks or gaps in SAL production and implement corrective actions through targeted coaching, activity adjustments, or process reinforcement.
• Promote a culture of accountability, data accuracy, responsiveness, and continuous improvement within the Sales Development team.
• Perform other duties and responsibilities as required to support business needs.
• Job Level Competencies Manages experienced, professional employees and/or supervisors; and/or manages large, complex technical and/or business support teams.
• Accountable for the performance and results of a team and/or department. Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department.
• Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and direct reports. Assignments are defined in the form of objectives.
• Decisions are guided by policies, procedures, business plans and independent judgment.
• Collaborates with team(s), customers/ clients, functional peer group managers and occasionally senior management.
• Participates and presents at meetings with internal and external representatives.
• Decisions may have an impact on work processes and outcomes.
• Erroneous decisions or recommendations may result in serious delays and considerable expenditure of additional time, people and/or financial resources. 

Qualifications:

• Typical experience: 8+ years in related role or experience including 2+ years in management.
• Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
• Demonstrated experience leading Sales Development or comparable frontline pipeline-generation teams in a performance-driven environment.
• Proven ability to coach individual contributors to measurable productivity and qualification standards.
• Strong understanding of sales development metrics, including SAL attainment, conversion rates, activity productivity, and pipeline contribution.
• Experience managing shortrange forecasting

This role is responsible for owning net-new customer acquisition within Enterprise and Government segments by leading complex, multi-stakeholder pursuits and delivering significant new annual recurring revenue (ARR). This role drives strategic revenue growth through advanced qualification rigor, executive-level engagement, and disciplined execution across extended sales cycles.

What you'll do:

• Own and deliver net-new ARR quota within Enterprise segments.
• Develop and execute strategic account plans to convert high-value prospects into new customers.
• Lead complex discovery across executive, procurement, security, and technical stakeholders.
• Navigate regulatory, compliance, and procurement processes associated with Enterprise and Government buyers.
• Build and defend business cases aligned to measurable customer outcomes.
• Manage extended sales cycles with high average selling prices.
• Maintain strong forecast accuracy and opportunity inspection discipline.
• Partner cross-functionally to mitigate technical and commercial risk in high-impact deals.
• Transition new customers to post-sale teams following contract execution.
• Perform other duties and responsibilities as required to support business needs.

What you'll bring:

• 8-10 years of experience in sales
  • Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
• Significant experience in Enterprise or complex B2B sales with quota responsibility.
• Demonstrated ability to close large, multi-stakeholder deals.
• Strong executive presence and strategic selling capability.
• Experience navigating procurement, compliance, or regulated buying environments.

Preferred Qualifications:

• Experience selling into Government or highly regulated industries.
• Experience managing long-cycle, high-value transactions.
• Advanced training in structured sales methodologies.

The OTE range for this role is $200,000 - $250,000 and will vary based on a wide range of factors including location, experience, qualifications and team.