The Role

• Leverage Pilot software to produce high quality books and financial reports
• Develop scalable and accurate accounting workflows to record a customer’s financial activity accurately and efficiently
• Build strong relationships with and provide exceptional experience to a portfolio of customers
• Mentor and develop newer team members\
• Manage complex client portfolios with high efficiency and minimal manager support
• Handle client escalations independently and make sound judgment calls on client issues
• Mentor and coach junior team members through knowledge sharing and feedback

The Role

• Leverage Pilot software to produce high quality books and financial reports
• Develop scalable and accurate accounting workflows to record a customer’s financial activity accurately and efficiently
• Build strong relationships with and provide exceptional experience to a portfolio of customers
• Mentor and develop newer team members
• Manage complex client portfolios with high efficiency and minimal manager support
• Handle client escalations independently and make sound judgment calls on client issues
• Mentor and coach junior team members through knowledge sharing and feedback

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

OVERVIEW

The Sales & Service Lead is integral to the elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

RESPONSIBILITIES

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 
• Continue to build the client relationship daily with our customers 
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

QUALIFICATIONS: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles 
• Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-3

#li-onsite

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement.

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Position Summary

The Product Manager is responsible for guiding assigned product lines throughout their lifecycle, from ideation to obsolescence. This role ensures that product strategy aligns with company goals and market needs while driving collaboration across Engineering, Sales, Operations, and Marketing. Product Managers act as product advocates, developing business cases, supporting new product introductions, and ensuring ongoing product success.

Key Responsibilities

• Managing assigned product lines throughout the full lifecycle, including planning, development, launch, growth, and end-of-life.
• Supporting product roadmap development and aligning requirements with overall company strategy.
• Conducting competitive analysis and validating market requirements in coordination with the Strategy and Sales teams.
• Developing product documentation, including business cases, technical requirements, guide specifications, and other sales tools.
• Collaborating with Engineering, Operations, Marketing, and Sales teams to ensure successful product development and market launch.
• Supporting Steering Committee reviews, R&D processes, and New Product Introduction deliverables.
• Assisting Sales and Marketing with product launch activities and providing ongoing product training and positioning support.
• Acting as a product ambassador, communicating roadmap updates and product performance to stakeholders.
• Monitoring product performance, analyzing data, and preparing reports for continuous improvement

Qualifications

• Bachelor’s degree in engineering, business, or a related technical field (or equivalent experience). MBA is a plus.
• Minimum 4 years of relevant experience in the power distribution equipment industry or a closely related field, preferably with switchgear.
• Technical knowledge of low voltage power distribution products, markets, and applications.
• Strong communication skills, ability to collaborate with cross-functional teams, and comfort working through ambiguity.
• Proficiency with Microsoft Office tools, particularly Word, Excel and PowerPoint.

Workplace Conditions

• Hybrid flexibility if located on-site or fully remote.
• Up to 25% travel may be required.

Compensation 

The salary range for this role is $91,200 -$135,200 per year, based on location, experience, and qualifications.

Location

This position is available in multiple locations, including Vancouver (CAN), Tualatin (OR), Franklin (TN), Fremont (CA), Jacksonville (FL), and Remote.

Location: Remote (U.S. or Canada)

Type: US Applicants – Full-Time; Canadian Applicants – Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

The economic landscape is shifting in ways that demand a new kind of investment discipline. AI is not simply transforming industries — it is redrawing the boundaries of value itself. Political instability, labor displacement, structural economic shifts, and the concentration of technological power are creating conditions that most funds are ill-equipped to navigate. We are building one that is.

Human Agency is developing a fund with a single, clear thesis: how do we maximize the likelihood of real value twenty years from now, in a world being reshaped by AI? We have the conviction and the framework. We are looking for an experienced fund manager to bring the capital, the LP relationships, and the investment discipline needed to make it real.

As AI Resilience Fund Manager, you will build and run this fund from the ground up. This is a founding role — you will shape the portfolio strategy, lead fundraising, and execute investments across asset classes with a 20-year horizon. You will work closely with Human Agency's leadership team to refine the thesis as the landscape evolves and serve as a trusted advisor to fund investors navigating an uncertain economic future.

What You'll Do

• Build and manage a fund focused on investments resilient to AI disruption, political instability, and structural economic shifts
• Develop and own the investment thesis and portfolio strategy with a 20-year horizon
• Lead capital raising from day one — sourcing, cultivating, and closing LP relationships is the core of this role
• Source, evaluate, and execute investments across asset classes aligned with the resilience thesis
• Advise fund investors on risk-adjusted positioning for an AI-transformed economy
• Partner with Human Agency leadership to continuously refine and evolve the thesis as the landscape shifts

What We're Looking For

Experience and Skills

• Deep experience in fund management, venture capital, private equity, or institutional investing
• An established network of potential LPs and co-investors — you have raised capital and can do it again
• Practical, informed conviction around AI's transformative and disruptive potential — not theoretical
• Long-term investment orientation — you are building a portfolio for 2045, not optimizing for next quarter

Mindset and Traits

• Exceptional integrity and trustworthiness — this role requires an extraordinary level of trust from investors and partners alike
• Builder mentality — this fund does not exist yet, and you are the one who will bring it into the world
• Comfort with ambiguity and a long time horizon — you make principled decisions in an environment that does not offer easy answers

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

DH Pace Company, Inc. aspires to hire an experienced Warehouse Manager in Nashville, TN who has a proven track record of being proactive and hands on.

Position Overview:

• Comply with federal, state, and local warehousing, material handling, and shipping requirements by staying abreast of existing and new legislation. Will advise senior management on necessary actions and/or proposed policy and process changes and will enforce adherence to requirements by warehouse personnel.
• Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols
• Purchase materials and control inventory levels. Conduct physical cycle counts and reconcile inventory with our various materials management systems (ERP system included).
• Maintain physical condition of warehouse by planning and implementing new design layouts as necessary. Inspect equipment, issue work orders for repair and requisitions for replacement as needed and ensure safety is at top of mind by anyone in or near our warehouse facilities.
• Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
• Complete daily and weekly warehouse operational requirement
• Pull and/or monitor internal and external customer orders and notify customers of status and inform them if product is out of stock and/or discontinued and recommend alternative solutions
• Interact with customers by phone and/or in-person and ensure their multiple order information is correctly processed. Personally work on special order jobs ensuring a high degree of accuracy and customer retention.
• Other responsibilities as assigned

Qualifications:

• Minimum of three (3) years’ experience managing receiving, warehousing, materials management, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
• Possess an ability for technical software and applications: warehousing, material management and mechanical systems
• Ability to safely lift 100 pounds
• High school diploma or GED
• Driver’s license required

Come join the Trella team as a Senior Customer Success Manager, where you will be the main point of contact for our customers, working closely with their champions and growth-minded leaders to ensure they fully understand and gain value from our solutions. This role combines the responsibilities of managing solution adoption and renewals with offering strategic advice that drives growth for our clients. Your expertise will play a crucial role in helping customers leverage our offerings effectively, fostering lasting partnerships along the way. 

As a member of the Customer Success team, you will partner across all functions to bring the Voice of the Customer to the business and ensuring We Never Stop Improving as We Strive for Better Healthcare. 

Reports to: Vice President, Customer Success 

Location: Atlanta, GA; Nashville, TN or Philadelphia, PA regions strongly preferred; other regions considered. 

As a Senior CSM at Trella, you will: 

• Own the post-sale lifecycle for a portfolio of accounts—onboarding, adoption, renewal, and expansion.
• Serve as the primary customer contact, driving engagement cadence and customer health reporting.
• Deliver ongoing best-practice enablement to accelerate adoption and value realization.
• Lead business reviews, sharing product updates and aligning on priorities and outcomes.
• Maintain accurate account data, activity tracking, and renewal forecasts.
• Build and execute success plans to achieve KPIs (e.g., references and NPS targets).
• Invest in continuous learning to strengthen product expertise and customer impact.
• Develop and maintain strong healthcare domain knowledge to advise with credibility.
• Monitor engagement, usage, and outcomes to shape account strategy and prioritize actions.
• Translate product capabilities into customer-specific value, outcomes, and ROI.
• Apply industry context to solution positioning, adoption strategy, and value realization. 
• Use data and customer feedback to guide conversations, mitigate risk, and refine success plans. 

You might be a fit for this role if you have: 

• 2-5 years of experience in a Customer Success or Account Management role, preferably within a B2B SaaS environment.
• Must be tech-savvy to be able to understand technical concepts around our product.
• Strong strategic, analytical, and relationship skills; able to manage conflicting priorities effectively.
• Ability to effectively manage customer relationships at various levels and use data driven discussions to build trusted partnerships, navigating conflicting perspectives appropriately.
• Demonstrated success that shows your ability to be professionally assertive and a customer focused problem solver.
• Come prepared and ready for customer facing work and open to travel up to 20% 

Preferred by not required: 

• Experience within the healthcare tech industry.
• Familiarity with Post-Acute Provider (Home Health, Hospice, SNF).
• Experience with healthcare claims data analysis.
• Exposure to data integrations.

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement, and change management.

The Senior CX Manager serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful product utilization. In addition to typical customer technical guidance, you will also assume key Customer Relationship Management (CRM) responsibilities to ensure the long-term health and success of our customers.  This unique hybrid role is for a proactive professional who excels at solving complex technical challenges while also fostering strong, lasting customer relationships.

Key Responsibilities

Enterprise Technical Enablement & Delivery Leadership

• Serve as the primary senior technical point of contact for enterprise and strategic accounts.
• Lead complex onboarding, platform optimization, and advanced feature deployments across multi-product environments.
• Define solution scope, delivery approach, and technical roadmap in partnership with customer project managers and internal teams.
• Translate customer business and operational needs into scalable technical architectures and implementation plans.
• Drive use case strategy, feature adoption, and innovation roadmaps aligned to customer goals and Talkdesk product direction.
• Conduct advanced demos and enablement sessions showcasing feature enhancements and new capabilities.
• Establish and disseminate technical best practices across customers and internal teams.

Customer Success, Program Ownership & Risk Management

• Build and maintain trusted relationships with senior executive and operational stakeholders.
• Support  executive business reviews focused on ROI, KPIs, adoption maturity, and strategic alignment.
• Own the end-to-end management of technical initiatives, including issue tracking, prioritization, and customer communication.
• Proactively identify delivery risks, develop mitigation strategies, and remove roadblocks to ensure program success.
• Act as a senior escalation point for complex technical and delivery issues, coordinating cross-functional resolution.
• Partner with customers on structured change management strategies to ensure sustained adoption and value realization.

Data-Driven Value Realization & Commercial Impact

• Analyze product usage, operational data, and customer insights to identify optimization and expansion opportunities.
• Support renewals and expansion efforts by aligning demonstrated technical value to customer business outcomes.
• Develop customer success stories and case studies highlighting measurable results and enterprise-scale impact.

Cross-Functional Leadership & Professional Services Alignment

• Partner closely with Professional Services, Product, Support, Engineering, Sales, and Customer Success to deliver cohesive outcomes.
• Summarize and communicate customer feedback related to product gaps, bugs, and roadmap considerations.
• Influence internal prioritization by providing structured, data-backed insights from enterprise customers.
• Participate in the sales cycle as needed to gather technical requirements, shape solution approaches, and support proposals or SOWs.
• Contribute to the development of scalable delivery processes, playbooks, and best practices across the CX organization.

Requirements

• 7–10+ years of experience in Technical Account Management, Professional Services, Customer Success, Solution Consulting, or IT Project Management within a SaaS, CCaaS, or CPaaS environment.
• Preferred experience in financial services, healthcare/lifesciences, retail and consumer products.
• Proven track record of managing and delivering complex technical initiatives for enterprise customers.
• Strong technical acumen, including experience with APIs, CRM systems (e.g., Salesforce), and modern cloud-based enterprise platforms.
• Demonstrated experience defining scope, managing delivery plans, and coordinating multi-workstream projects.
• Experience with agile and/or waterfall implementation methodologies; PMP or equivalent certification preferred.
• Ability to align technical solutions to strategic business outcomes and ROI.
• Executive-level communication skills with the ability to influence and advise senior stakeholders.
• Strong analytical and problem-solving skills, with comfort operating in ambiguous environments.
• Excellent written and verbal communication skills with a consulting mindset and high attention to detail.
• Experience with contact center technology or customer experience platforms strongly preferred.
• Willingness to travel up to 25–30%.
• Commitment to continuous learning and enablement related to Talkdesk’s evolving platform and innovations.
  
  

Pay Range (Base Pay): $77,500 - $147,000

Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission. 

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Retirement Benefits: 401(k) plan

Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.

Paid Holidays: Talkdesk offers 14 paid holidays each year. 

Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Method of Application: Apply online.

Application Window: The application window is expected to close at least 10 days from the posting date. The application was posted on 01/16/2026.

Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.

All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Senior Manager, HR Systems to own and optimize our HR data and systems architecture. This highly visible role is for a strategic, hands-on HR tech leader who thrives in a fast-paced environment, but isn't afraid to get in the weeds. You will manage current HR systems, drive automation and efficiency, and prepare the company for a future Workday migration, enabling the People team to scale effectively.

What you'll do

• Serve as the strategic owner of HR data and systems, driving modernization and preparing for future HRIS migration
• Identify opportunities to leverage AI for automation and to streamline HR processes
• Manage and mentor a team of two direct reports while remaining hands-on with execution
• Partner with IT to build a scalable, sustainable, and future-proof HR systems architecture
• Maintain and optimize current HR platforms (AS400, Dayforce, Dimensions/UKG), ensuring data integrity and operational reliability
• Identify and implement opportunities to automate and streamline HR processes, reducing manual work across the People team
• Lead HR systems projects end-to-end, from gathering requirements to testing and rollout
• Collaborate with cross-functional partners to ensure systems meet business needs and compliance requirements
• Serve as the internal subject matter expert for HR data flows, reporting, and system integrations
• Monitor emerging HR tech trends and recommend tools and solutions to keep Metropolis ahead of the curve

What we're looking for

• Ability to work in-office 4 days a week
• 5+ years experience in HR systems management, with a track record of modernizing HR tech stacks
• Deep technical expertise in HR data architecture, process automation, and system integrations
• Proven leadership experience with the ability to manage, mentor, and inspire a team
• Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions
• Comfortable working in a fast-paced, high-growth environment with shifting priorities
• Excellent communication and collaboration skills, capable of working cross-functionally with IT, HR, and business stakeholders

While not required, these are a plus:

• Experience with Dayforce, UKG/Dimensions, or similar HRIS platforms 

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $140,000.00 USD to $160,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-KD1 #LI-Onsite

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

THE TEAM – ENTERPRISE PERFORMANCE MANAGEMENT

Advise fast growing companies and well-known enterprises (both publicly traded and privately held) on a wide variety of transformational enterprise performance management (EPM) projects leveraging market leading tools such as OneStream XF, Oracle Hyperion, and Oracle EPM Cloud.  Team with leaders from across Highspring to provide fully integrated services to support clients in the office of the CFO, CAO, and CIO.

Your Impact

• As a Senior Consultant, you will be client-facing, responsible for translating clients’ business requirements into specific systems, applications or process designs for a variety of simple to complex CPM solutions and integrating architecture.
• Support the CPM practice in deal shaping, which includes discovery, demonstrations, and analysis.
• Translate clients’ processes and requirements into a CPM solution, including systems integrations and recommended ‘best of breed’ solutions.
• Prepare clients to use the OneStream solution by analyzing business and operations changes, defining and delivering training, and executing testing plans.
• Deliver on OneStream projects, meeting clients’ tactical and strategic requirements over a full project life cycle.
• Become fully engaged in deployment activities providing technical guidance to the project team and work with business and functions to map planning and budgeting, and reporting business requirements against OneStream applications leading practice design considerations.
• Manage customer relationships by providing support, answering questions, and resolving concerns and issues.
• Work with the project manager and project team by communicating essential information, obtaining team input, reviewing open issues and action items, contributing information to team meetings and reports, and using technology and tools as defined for each project.
• Continue to build expertise by participating in educational opportunities, self-study, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Deliver on projects in the areas of critical data, data management, data governance, dashboard monitoring, DQ dashboards, data controls, data lineage, and data mapping.
• Conduct interviews with client stakeholders to identify process and data challenges.
• Document and present findings to both technical and non-technical audiences.
• Develop analytical proof-of-concept prototypes and/ or deliver large-scale analytical platform implementations to fulfill clients’ tactical and strategic requirements.
• Develop business procedures and data management policies for ensuring data accuracy and control.
• Create model documentation, developing implementation roadmaps, and perform knowledge transfers.
• Deliver on OneStream projects including implementations, upgrades, enhancements, integrations and other special projects over a full project life cycle.
• Conduct operational assessments to analyze our client's current enterprise processes, organization, and technology environment in order to determine the optimal operating model, driving value through the CFO organization.
• Work with different groups within the organization (accounting, FP&A, and operations).
• Become fully engaged in deployment activities by providing technical guidance to project teams and developing material and conducting training for clients, technical, and non-technical audiences.

At a minimum, you will have:

• 2+ years of implementation experience with OneStream XF within professional services or industry.
• Close Consolidation and Budgeting process experience.
• Data management and/or data architecture experience.
• Experience presenting to CXO suite.
• Self-starter and able to function well as an individual or in a team.
• Ability and eagerness to constantly learn and teach others.
• Flexibility to travel up to 25%.

Preferably, you will have:

• Prior implementation experience with Hyperion and/or Host Analytics within professional services or industry.
• Bachelor’s degree in Accounting, Finance, Management Information Systems (MIS), IT, or related field.
• Knowledge of the cross-product interoperability of CP products and/or best practices.
• Demonstrated expertise in business analysis, decision-making and the ability to work with all levels of management.
• Demonstrated success with implementation of the following strategic methods: business process re-engineering (BPR), process improvement, business case development (including ROI calculations), quality and process frameworks, and organizational design.
• Six Sigma or PMP.
• Understanding of typical software development lifecycles (Waterfall, Agile) and their associated lifecycle artifacts.
• Experience in documenting and performing analysis of client environments including technology strategy, current technology architecture, organizational structure, and business processes.
• Experience with identifying and correcting for problems in imperfect data and processes.
• Experience with data conversions, interfaces/integrations, reporting, and customizations.

The base salary is $150,000 plus variable/commission.  The total target compensation for this role is $300,000, however there is no cap on variable pay.  Heartflow offers a robust benefits package. #LI-KS1

Job Description:

The Territory Sales Manager (TSM) will be the face of Heartflow within a specific geographic region. The TSM will sell and promote Heartflow’s FFRct product by developing new accounts and expanding usage in current accounts. The Heartflow analysis is a first-of-its-kind noninvasive technology that helps clinicians diagnose and treat patients with suspected coronary artery disease (CAD).

Job Responsibilities:

• Drive sales of Heartflow’s technology at new accounts, including prospecting, quoting, and closing new business
  • Develop a pipeline of opportunities within the assigned geography
  • Schedule sales calls to meet with current and potential customers
  • Manage the sales process of Heartflow into new centers
  • Build and maintain relationships with Interventional Cardiologists, Cardiologists, Radiologists, and other key clinical stakeholders (and other key decision makers) to grow and develop business
  • Educate customers on Heartflow’s value proposition by giving presentations / having discussions with key decision makers
• Drive penetration of Heartflow’s technology within existing accounts
  • Maintain and build relationships with referring physicians other key clinical stakeholders within the assigned geography to grow and develop business within existing accounts
  • Promote / champion Heartflow and build advocacy
• Be accountable to achieve sales goals in the assigned geography
• Collaborate with the commercial team to develop detailed plans / strategies for Heartflow adoption and penetration within the assigned geography
• Coordinate priorities / activities of a team that includes CT Applications specialists, Implementation Managers, Field Billing Specialists (and others) to drive sales, increase adoption, and deliver excellent customer service
• Gather “voice of customer” input to guide product development and market strategy. The Territory Account Manager will be expected to develop extremely deep relationships with key customers throughout the region
• Utilize salesforce.com to manage all facets of business (sales leads, activities, etc.)
• This is a home-based position with up to 30-50% travel

Skills Needed:

• History of proven sales skills and sales achievements
• Experience in a sales with Cardiology (radiology experience is a plus)
• Knowledge/experience developing and implementing go-to-market plans for new diagnostic or therapeutic areas
• Deep understanding of cardiovascular disease and relationships with practitioners in this area in your assigned region
• Strong problem-solving skills
• Knowledge/experience in physician education regarding new technologies
• Knowledge/experience creating tactical sales plans for segmentation and anticipated adoption of Heartflow technologies
• Self-starter with high initiative
• A pattern of winning/driving revenue
• Technical aptitude; able to discuss / explain a complex technology
• Experience with Salesforce.com or similar CRM
• Excellent teamwork and communication skills; ability to work in a fast-paced adaptive environment

Educational Requirements & Work Experience:

• BA Degree
• 10+ years of healthcare and/or business-to-business sales experience in a cardio/cardiovascular environment is required. Medical device sales experience required

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

Ideal candidates would like near a major airport. 

Central East – 

• Coverage: OH, KY, TN
• Ideal locations to reside: Louisville, Nashville, Cleveland

Job Summary:

The Field Reimbursement Manager is a regionally field based position that provides reimbursement and access support for patients who have been prescribed a rare disease product.  Reporting to the Director, Patient Access Solutions, he/she will work closely with physicians, nurses, pharmacists, and ancillary staff, as well as patients and caregivers of patients to prevent and address barriers to patient access and reimbursement. Also, this candidate will align with Kyowa Kirin’s Commercial and Patient Services Team(s), to ensure that the team is collaborating on behalf of patients, their care teams, and other therapy partners to ensure access to uninterrupted therapy and support throughout the patient treatment journey.

Essential Functions:

• Provide coordination of care to patients and their caregivers accessing a rare disease product by working with Healthcare Providers to ensure access
• In person meetings with patients, healthcare providers, and/or other office staff to discuss and educate on product specific coverage and reimbursement, alternative insurance and coverage options, and relevant information to aid in the continued access of a rare disease product.
• Assist with and provide information and education regarding general reimbursement and process related information and assistance to help HCPs obtain reimbursement for their patients
• Ensure that all patients and providers are well educated and informed throughout the treatment journey to ensure and maintain treatment schedule as prescribed by their provider
• Subject matter expert on relevant reimbursement topics related to rare disease therapy
• Billing, reimbursement, and procurement options expert
• Able to provide support to help troubleshoot billing and coverage hurdles with office staff
• Provide ongoing support and input to Kyowa Kirin’s Patient Services, Marketing, Market Access, Sales, Legal/Compliance, and Medical team partners as needed in order to provide on-going support
• Liaison with Kyowa Kirin’s Commercial team’s internal and external stakeholders 
• Attend meetings and represent Kyowa Kirin at industry conferences as needed
• Attendance at company sponsored and external customer meetings when requested
• Expertise in regionally based plan/policy as well as nationally and government funded plans
• Understanding of company based and external alternative co-pay and financial support programs, 501c3 and other advocacy groups

Job Requirements: 

Education

Bachelor’s Degree or equivalent experience required

Experience

A minimum of 5+ years of experience in a Market Access and/or Patient Services role, with extensive prior knowledge in patient access and reimbursement required

Technical Skills

Proficient in MS Office Suite

Non-Technical Skills

• 3+ years informal leadership experience in biotech/pharmaceutical industry required, product launch experience a plus
• Rare Disease and Specialty products experience preferred
• Highly Patient Focused
• Exceptional enthusiasm with a drive to succeed
• Demonstrated track record of professional growth
• Ability to strategically think and tactically execute on patient and departmental objectives
• Ability to collaborate, educate and lead peers all while working cohesively within a team environment, both office and field based
• Ability to assist with providing information regarding complex reimbursement and processes to patients and their medical professionals
• Remain professional during interactions with all patients, families, and other medical professionals
• Excellent organizational, written, listening, and communication skills a must
• Excellent time management skills, both team and individually
• Ability to influence others without authority
• Understanding of specialty channel patient-level data
• Quick learner and ability to adapt to change  

Physical Demands:

Field based/Normal office environment with prolonged sitting and extensive computer work

Working Conditions:

Requires up to 80% domestic and international travel

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 135 Route 202/206, Suite 6, Bedminster, NJ 07921 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

Annualized base salary ranges from $160,000 – $185,000 plus sales incentive; actual salaries will vary and may be above or below this range commensurate with various factors including but not limited to experience, education, training, and merit. 

This position is eligible for a company car through the Company’s FLEET program.

Kyowa Kirin provides a comprehensive compensation and benefits package which includes:

• Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, and Health Savings Account, Business Travel Insurance, Employee Assistance Programs
• Pet Insurance
• Retirement Savings 401k with company match and annual discretionary profit sharing
• Well-Being and Work-Life Programs Including Gympass, Nutrition Counseling, , Volunteer Time Off, Flexible Work Arrangements, Parental Leave, Adoption Assistance, and TouchCare Insurance & Billing Support
• Generous Paid Time Off, Sick Time, & Paid Holidays
• Perks and Discounts with Tickets at Work and LifeMart
• Reward & Recognition Programs
• Career Development and Training 

#LI-PE1

#LI-Field

Position Overview:

The Territory Manager is responsible for supporting the Area Sales Manager in delivering on capital commitments with the sale of Tablo in new and existing locations. The Territory Manager will implement targeted business plans including prospecting greenfield accounts, console expansion in current accounts, relationship development with Nephrologists and generating key stakeholder interest. This role requires strong selling capabilities including knowledge in the capital sales process, the ability to build a team of advocates and enough tenacity to ensure sales objectives are met on a consistent basis. Territory Managers are highly motivated sales professionals who excel in prospecting, generating interest, uncovering sales opportunities, and building relationships.

Essential Job Functions and Responsibilities:

• Implement targeted business plans supporting the Area Sales Manager and console growth
• Build clinical and administrative support through technical presentations, executive meetings, marketing events and Tablo demos.

• Generate key stakeholder interest with Director of Dialysis, Biomed, Purchasing Director, Supply Chain Director, Pharmacy, Director of ICU, Nurse Educators, and Intensivists
• Drive sales activities through multiple stakeholders in non-Tablo, contracted RIDN accounts
• Build interest in Tablo via office visits, LTAC discovery calls, educational dinners, educational symposiums, and fellowship journal clubs
• Responsible for sales activities in new product launches, implementation, and go-lives
• Represent ASM in various sales meetings

• Build support from physicians, clinical staff and administration for Tablo
• Effectively manage transition of initial sale and installation driving procedural volume and growth
• Achieve quarterly sales targets
• Develop expert level knowledge of Dialysis
• Make economic case for Tablo purchase
• Handle communications and administrative follow-up
• Ensure adherence to Company Quality policy

Required Qualifications:

• Bachelor’s degree or equivalent experience required
• Minimum of 2 years sales experience preference for experience in healthcare or capital sales
• Excellent communication and interpersonal skills
• Proven successful track record in medical equipment sales
• Ability to travel up to 75%, dependent upon account distribution
• Selling in disruptive environments and influencing behavior change
• Success in introducing new technologies to the market is a plus

Desired Qualifications

• Display enthusiasm, ambition and a strong work ethic
• Must show ability to excel in a high-energy, fast-paced environment
• Must be detail oriented with excellent analytical and problem-solving skills
• Maintain a sense of urgency, work effectively under pressure, and be able to multi-task

About the role: 

As a Customer Success Partner at INGENIOUS.BUILD, you will play a crucial role in managing accounts, improving our products, implementing solutions, building client relationships, upselling, and conducting technical demos for our innovative products within the Architecture, Engineering, and Construction (AEC) industry. We are seeking a dynamic individual who is passionate about technology, has a deep understanding of the AEC industry, and possesses excellent communication and technical skills.

In this position, you will: 

• Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by
• Collaborate with both new and current INGENIOUS.BUILD customers, offering guidance, configuration assistance, educational support, and comprehensive documentation to ensure sustained success with INGENIOUS.BUILD
• Build and maintain strong relationships with our clients in the AEC industry, serving as their primary point of contact for product-related queries, concerns, and support
• Following internal processes to improve Customer's Health, Increase retention, Risk Mitigation
• Conducting periodic business reviews to ensure customers are getting value from INGENIOUS.BUILD
• Gain a deep understanding of INGENIOUS.BUILD products, including their features and functions, and discern how they can effectively address challenges and generate solutions for your customers
• Identifying opportunities to expand product adoption and revenue growth within existing client accounts, and develop strategies to upsell additional features, modules, or services
• Bridging the gap between sales, product, and customer support, collaboratively focusing on building customer loyalty to reduce churn
• Act as a Project Manager to coordinate amongst clients and INGENIOUS BUILD's teams

Skills and Experience:

• 2+ years of experience in a startup environment
• Practical Knowledge of Construction or Engineering
• Experience working with complex, multi-divisional, multi-geographical customers
• Strong leadership, organizational & communication skills
• Ability to create structure in ambiguous situations and design effective processes
• Passion for technology and for being a part of a fast-growing SaaS company
• Experience working with cross-functional teams (e.g. Sales, Product, Marketing)

As we are willing to consider a wide range of experience levels for this position—and are considering a rather wide-ranging spectrum of factors in our evaluation (including, but not limited to, specific skills, prior experience (both in the position and otherwise), location, fit, and aptitude, and are willing to hire based upon a broad mix of the foregoing)—the compensation range for this position is quite broad, and we in good faith believe it to be anywhere between $90,000 and $115,000; provided, however, that we may ultimately pay more or less than this range depending upon circumstances we did not reasonably foresee when making this posting.

The Tax Manager/Senior Manager is responsible for all phases of client engagements including primary client relationship maintenance, highly proactive management of tax compliance, tax advisory services, and developing and coaching professional staff. The Tax Manager/Senior Manager is expected to deliver exceptional client service, develop and maintain strong client relationships, participate in the firm’s practice development efforts by assisting with attracting and serving new clients, expand services to existing clients, and help recruit and retain additional team members. Candidates need to understand and manage firm risk on tax services performed, review various types of complex tax returns, continuously grow their technical knowledge, and deliver value-added tax planning ideas to clients.

Seeking Candidates with expertise in the areas listed below:

• Oil & Gas (O&G) federal and state income tax experience commensurate with Tax Manager or above technical skills
• Thorough working knowledge working with and advising on intangible drilling costs (IDC), cost depletion, percentage depletion, separate property elections, plug and abandonment (P&A), and other related matters
• Experience providing technical tax advice related to like-kind exchanges for O&G properties
• Experience working with both partnership and corporate O&G legal entities

Requirements:

• Minimum of 5 years of relevant tax experience including technical tax consulting, research, and implementation of planning strategies.
• Minimum of 2 years of experience supervising multiple direct reports and reviewing their work product.
• Bachelor’s or Master’s degree in accounting.
• Active CPA license.
• Strong project management, organizational, and time management skills.
• Excellent verbal and written communication skills.
• This Tax Manager or Senior Manager role will also provide client facing services to non/O&G clients in various industries

Please note that Calvetti Ferguson does not provide immigration or work visa sponsorship.

* * * * *

NOTICE TO 3rd PARTY RECRUITERS

Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Calvetti Ferguson by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Calvetti Ferguson. Calvetti Ferguson will not be responsible for or owe any fees associated with referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.

The Tax Manager/Senior Manager is responsible for all phases of client engagements including primary client relationship maintenance, highly proactive management of tax compliance, tax advisory services, and developing and coaching professional staff. The Tax Manager/Senior Manager is expected to deliver exceptional client service, develop and maintain strong client relationships, participate in the firm’s practice development efforts by assisting with attracting and serving new clients, expand services to existing clients, and help recruit and retain additional team members. Candidates need to understand and manage firm risk on tax services performed, review various types of complex tax returns, continuously grow their technical knowledge, and deliver value-added tax planning ideas to clients.

Seeking Candidates with expertise in the areas listed below:

• High net worth individuals, their personal tax returns, trust returns, and gift & estate planning
• Privately held businesses, including partnerships, S Corporations, and/or C Corporations
• Private equity backed portfolio companies

Requirements:

• Minimum of 5 years of relevant tax experience including technical tax consulting, research, and implementation of planning strategies.
• Minimum of 2 years of experience supervising multiple direct reports and reviewing their work product.
• Bachelor’s or Master’s degree in accounting.
• Active CPA license.
• Strong project management, organizational, and time management skills.
• Excellent verbal and written communication skills.

Please note that Calvetti Ferguson does not provide immigration or work visa sponsorship.

* * * * *

NOTICE TO 3rd PARTY RECRUITERS

Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Calvetti Ferguson by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Calvetti Ferguson. Calvetti Ferguson will not be responsible for or owe any fees associated with referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.