We like to say, “Come to MongoDB and get your Masters in Sales” where we spend 7x the industry average on rep enablement. We’re investing in ways to not only attract, hire, and develop top talent but also ensure our Account Executives are set up for long-term success on their individual career paths.

Come & join our team and be at the forefront of what we believe is the perfect blend of career opportunity, innovative technology, and top-tier enablement! 

We are looking to speak to candidates who are based in the Bengaluru, Gurugram or Mumbai office for our hybrid working model.

The Opportunity

We’re looking for reps that are hungry to sell into the next up-and-coming companies in India that are disruptive within their respective industries. We have over 200M downloads and work with innovative corporate companies like Zepto, Ubuy, SonyLIV, Zomato, Canara HSBC Life and others that are leveraging our technology every single day. 

According to the IDC, there are over 500 million new applications being built over the next 5 years and you would be tasked with landing a high volume of those quality new logos. 

Primarily selling the MongoDB Atlas platform, the most advanced cloud database service on the market, you have the opportunity to directly influence MongoDB’s upward growth trajectory.

Day to Day

• Cultivate sales through outbound prospecting and inbound leads
• Meeting customers in-field and closing deals 
• Prospect into CTOs, Engineering/IT leaders, and technical end users
• Meet and exceed individual monthly, quarterly, and annual Quarterly targets
• Manage the full sales cycle for both Atlas and Professional Services
• Manage a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach
• Handle quote creation and order processing
• Collaborate with the Sales ecosystem like Marketing, Account Development, Solutions Architects, and others.

What you bring to the table

• 5 years to 20 years of experience in a full sales cycle role (we have different roles for varying levels of experience)
• Bachelors in Engineering/Bachelor of Technology preferred
• Experience working with Strategic/Named/Enterprise Accounts, Government and PSU customers or Digital Natives/Startups
• Demonstrated ability to open new accounts and run a complex sales process
• Familiarity with software, database, infrastructure, or open source technology a plus (NOT a pre-requisite)
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Excellent presentation, verbal, and written communication skills
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) a plus

Why You Should Apply

• As we move toward an AI-driven era by 2030, MongoDB is uniquely positioned to power modern AI applications with the flexibility and scale required to manage unstructured data.
• We are leading the charge when it comes to the intersection of product-led growth and sales-led execution
• Great earning potential 
• Restricted stock options for new hires and a competitive Employee Stock Purchasing Program 
• Welcoming and inclusive workplace - Meet MongoDB’s Employee Affinity Groups! Find out more here.
• Continuous career development
• Sales training in MEDDPICC and Command of the Message
• MongoDB Onboarding Sales Bootcamp
• Internal mentor and buddy programs

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Overview of the Role: Talent Sourcer

Location: BKC, Mumbai

GLG’s Talent Sourcer role reflects our commitment to attracting and onboard the brightest talent. This position will be responsible for executing a search and selection strategy that reflects our firm culture, values, and success factors. This position is responsible for elevating the relationship within the recruitment unit, candidate experience and requires a strong understanding of business needs and priorities to translate them into a practical sourcing and recruitment strategy. 

This role will report directly into the Manager, Talent Acquisition based in Mumbai.

Specific responsibilities include (but are not limited to):

• Proactively source and identify high-quality talent through multiple source channels including LinkedIn, job portals, social media platforms, networking events and talent communities.
• Qualify suitable candidate profiles using both paper and phone screening
  techniques to evaluate skills, motivation, and overall fit for the role and organization.
• Coordinating with stakeholders and hiring managers to determine position requirements
• Building and developing ongoing talent pipelines for future hiring needs and high priority and strategic roles.
• Measuring funnel conversion rates including outreach response, interview conversion, offer acceptance, and effectiveness to continuously improve sourcing strategies.
• Execute strategies for employee referrals program and process improvements.
• Promoting our employer brand online and offline.
• Maintaining candidate databases (e.g. via our Applicant Tracking System)
  Communicating with past applicants regarding new job opportunities
• Ideate and execute introduction of new alternative sourcing channels.
• Ad Hoc recruitment responsibilities as required

An ideal candidate will have the following:

• Bachelor’s Degree with 1-3 years of Talent sourcing/acquisition experience; preferably within a fast-paced and high-growth environment.
• Excellent communication skills (written & verbal), with ability to engage effectively with candidates and stakeholders.
• Good business acumen to learn and understand the business and associated recruitment needs.
• Good understanding of the India talent landscape, including market trends, candidate behavior, competitor mapping for an industry.
• Strong drive to succeed in a target-oriented recruitment environment.
  Ability to quickly gain an understanding of the business needs and strategy and articulate the needs of a position
• Demonstrated competence in thinking strategically, analytically, conceptually, and willing to be hands-on throughout daily activities.
• Ability to translate business requirements into strategic talent acquisition actions with positive, measurable business impact
• Working experience with Applicant Tracking Systems is a plus (Greenhouse)
• Prior experience in executive search, headhunting, or recruitment agency environments will be an added advantage.

This role is based at our Mumbai office at BKC. Candidates from Mumbai may apply*. The role follows a hybrid model of working (3 days work from office).

About the Role

We are seeking an experienced and driven Area Sales Director to join our India Sales team, with a focus on expanding within existing customers and landing new strategic logos across key industries.

This is a senior leadership role responsible for delivering growth through a team of quota-carrying Enterprise / Strategic Account Executives, who specialise in both account expansion (upsell/cross-sell) and net new logo acquisition, supported by a partner-first go-to-market strategy.

You will play a critical role in shaping strategy, coaching your team, and partnering cross-functionally to ensure and predictable, sustainable revenue growth.

What You Will Be Doing

• Ideate, build and execute a Go to Market strategy in in your assigned sales segment across India
• Lead and manage your Enterprise / Strategic Sales team in India, overseeing day-to-day operations, performance, and development.
• Drive growth within existing Enterprise and Strategic accounts, with clear strategies for upsell, cross-sell, and multi-year expansion.
• Coach and mentor your team to land new strategic logos by building executive relationships, driving differentiated value, and shaping long-term digital transformation roadmaps with customers.
• Engage key SIs, partners, cloud providers and distributors for joint business planning, demand creation, opportunity execution and scale, aligned to our partner-first GTM.
• Hire, motivate, mentor and develop a high-performing sales team, raising the bar on sales excellence, deal strategy, and execution.
• Provide direction and leadership, fostering tight collaboration with Presales, Business Development, Marketing, Alliances, Customer Success and our Partner ecosystem.
• Own demand generation and pipeline discipline: ensure monthly pipeline creation, sufficient pipeline coverage, and attainment of pipeline generation targets and revenue bookings quota.
• Maintain accurate and up-to-date Salesforce hygiene across the team and provide reliable, insight-led forecast information to leadership.
• Actively support complex, strategic opportunities, including deal strategy, commercial structuring, and building executive-level relationships with C-suite stakeholders.
• Lead territory and account planning, ensuring focus on the highest-potential accounts, industries, and buying centers.
• Collaborate closely with extended teams (pre-sales, services, training, legal, renewals, partners) to ensure successful adoption, value realisation, and long-term customer advocacy.
  
  

You Will Be a Great Fit for Us If You Have:

• 20+ years of experience selling B2B SaaS solutions, with deep exposure to complex, multi-stakeholder Enterprise sales cycles.
• Minimum 5 years of experience leading high-performing SaaS sales teams, ideally focused on Enterprise and/or Strategic accounts.
• A proven track record of consistently meeting or exceeding revenue targets across both net new and expansion motions.
• Exceptional leadership and influencing skills, with the ability to build trusted relationships internally (across cross-functional teams) and externally (C-level and senior stakeholders).
• Strong business planning capabilities — able to set clear goals, define territory and account strategies, track progress, identify risks/blockers, and drive corrective actions.
• A professional, polished presence with excellent verbal and written communication skills; confident in presenting to C-suite (CEO, CFO, CIO, CISO, CTO) and senior business leaders.
• Deep mastery of consultative and solution selling methodologies such as MEDDPICC, Challenger, Solution Selling, Sandler, or similar frameworks.
• Comfort and credibility in engaging executive stakeholders around identity, security, digital transformation and business outcomes.
• Strong operational rigor, with a focus on building scalable processes, improving forecast accuracy, and bringing structure to a growing organisation.
• An innovative and growth-oriented mindset — not afraid to challenge the status quo, experiment, and bring fresh ideas to how we win in Enterprise and Strategic accounts.
• A Bachelor’s or Master’s degree, or a demonstrated commitment to ongoing learning and professional development.

#LI-Remote

(P24228_3341135)

Our Recruitment Team & Our Values 

Guidepoint’s Recruitment team is an integral part of a company that prides itself on identifying the most qualified person for the job. Our team focuses on maintaining integrity and promoting diversity, highlighting our dedication to creating an environment where every candidate is treated equitably, regardless of their background.   

By utilizing innovative sourcing techniques, attending campus events, and expanding our brand presence, we attract and hire top talent from all over the world. The team consists of 35+ high-performing individuals from various backgrounds who work across 3 continents and 8 countries to make impactful hires for every department at Guidepoint.   

Your Role

We are seeking a highly skilled and strategic Talent Acquisition Specialist to lead and drive end-to-end hiring for our Financial Services division in Mumbai. This individual will play a critical role in building our talent pipeline, elevating our employer brand, and ensuring we attract, assess, and hire top-tier talent across diverse functions and markets. The ideal candidate is a seasoned recruiting professional with strong stakeholder management skills and a proactive, solutions-oriented mindset.

A Day in Your New Role:  

• Own full-cycle recruitment for our Insights product, corporate/mid–senior level roles, including sourcing, direct candiate outreach, interviewing, and offer management
• Develop and execute recruitment strategies aligned with business goals
• Build and maintain relationships with hiring managers across multiple different departments
• Partner with hiring managers to forecast hiring needs, improve quality of hire, and drive a collaborative, consistent hiring process
• Implement data-driven recruitment practices and track key metrics (time to hire, offer acceptance rate, quality of hire, etc.)
• Collaborate with the Global TA team to standardize processes and share best practices across regions

Projects You Will Own  

At Guidepoint, we do more than just fill positions—you’ll also take ownership of projects that shape the future of our talent strategy, including: 

• Corporate and mid–senior level recruiting best practices 
• Employer branding initiatives 
• Creative recruitment and sourcing solutions 
• Reporting and KPI tracking 

What You Have: 

• Bachelor’s degree in Human Resources, Business, or related field 
• 5+ years of in-house Talent Acquision experience in full-cycle recruiting
• Experience recruiting for mid–senior level Financial Services / Banking roles
• Agency experience would be a plus
• Strong project management and communication skills 
• Data-driven mindset: use of metrics (quality of hire, candidate experience, offer acceptance rate) to refine strategies
• Proficiency with ATS platforms (Greenhouse preferred)
• Ability to work cross-functionally and manage competing priorities in a fast-paced environment 

What We Offer: 

• Competitive compensation
• Employee medical coverage
• Central office location
• Entrepreneurial environment, autonomy, and fast decisions
• Casual work environment

ABOUT GUIDEPOINT: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-hybrid

Our Recruitment Team & Our Values 

Guidepoint’s Recruitment team is an integral part of a company that prides itself on identifying the most qualified person for the job. Our team focuses on maintaining integrity and promoting diversity, highlighting our dedication to creating an environment where every candidate is treated equitably, regardless of their background.   

By utilizing innovative sourcing techniques, attending campus events, and expanding our brand presence, we attract and hire top talent from all over the world. The team consists of 40+ high-performing individuals from various backgrounds who work across 3 continents and 8 countries to make impactful hires for every department at Guidepoint.   

The TA Team is looking for a recruitment professional to join our team who will focus on hiring and attracting top talent in the Indian market. This role is located in Mumbai.

Professional Development Opportunities:  

• "Around the World" orientation- Meet your global TA team members in your first week while in orientation  
• LinkedIn Enterprise Solutions Learning- Take online courses on sourcing, interviewing, and other recruitment functions  
• Research and develop professional competencies- Have access to white papers, online articles, and other media as a part of our network  
• Own your role: Become a mentor, advisor, and thought leader within the TA global structure  
• Oversee projects: Choose projects that include: Employer branding, Diversity & Inclusion, reporting/metrics, candidate experience, and more  
• Exposure and usage of state-of-the-art technology to recruit: LinkedIn Recruiter, Greenhouse, and other sourcing platforms  

You will be responsible for reporting on the following metrics, including the following: 

• Time to hire: 45 to 60 Days 
• Pipeline Sourcing 
• LinkedIn InMail usage and acceptance rate 
• Interview to offer ratio 
• Offer acceptance rate 

What You’ll Do:

• Own the candidate process from the initial interview to the offer stage
• Source, engage, and activate passive candidates using Boolean, LinkedIn, Greenhouse, and alternative search techniques 
• Screen resumes and interview candidates to determine basic qualifications 
• Build and maintain relationships with internal stakeholders

What You Have: 

• 6-10 years of full life cycle recruitment experience, preferably with in-house or agency
• Demonstrated capacity for successfully working in a dynamic recruitment environment
• Ability to work in an extremely fast-paced environment with aggressive hiring targets
• Proven experience sourcing passive candidates using local job boards, such as Naukri and LinkedIn Recruiter
• Experience with an ATS (Greenhouse preferred) 
• Ability to work independently with a high level of accountability
• APAC & Global Hiring Exposure: Strong preference for candidates with experience hiring across multiple APAC markets (China, Japan, Korea, Singapore, Australia, etc.); global recruiting experience is a significant plus.
• Multi-Level, Multi-Function Hiring: Responsible for hiring across all levels—from early-career roles to mid and senior positions—spanning functions including HR and Finance.

ABOUT GUIDEPOINT:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.  

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. For more information, visit www.guidepoint.com.  

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-CD1

#LI-HYBRID

We are hiring Senior / Lead Engineers to design, build, and scale robust, production-grade data and platform systems for a product portfolio within Blenheim. This is a hands-on engineering role where you will own complex problem areas end-to-end, influence system architecture, mentor engineers, and deliver scalable solutions in a fast-growing, product-led environment.

If you enjoy working with ambiguity, building platforms from the ground up, and shipping real business impact, we’d love to hear from you.

About Blenheim Chalcot:

Blenheim Chalcot India is part of Blenheim Chalcot, a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding £1.8 billion, and boasts total portfolio sales of over £500 million.

The Role:

As a Senior / Lead Engineer, you will play a key role in designing and delivering scalable systems across core platforms. You will collaborate closely with Product, Data, and Engineering teams in Mumbai and London, helping shape technical direction while remaining hands-on.

Key Responsibilities:

Successful candidates will take a leading role within our Engineering Centre of Excellence in Mumbai, with day to day responsibilities which will include.

• Lead and mentor a team of engineers, fostering a culture of collaboration and continuous improvement.
• Oversee the planning and execution of projects, ensuring alignment with business objectives and timelines.
• Provide technical guidance and expertise to the team, promoting best practices in engineering.
• Collaborate with cross-functional teams to understand requirements and deliver effective solutions.
• Implement and maintain ELT (Extract, Load, Transform) processes using scalable pipelines and data architecture.
• Ensure data integrity and quality across various data sources.
• Support data-driven decision-making by providing clean, reliable, and timely data.
• Design, develop, and maintain the data models used by ML Engineers, Data Analysts and Data Scientists to access data.
• Conduct exploratory data analysis to uncover patterns and trends.
• Identify opportunities for process improvement and drive continuous improvement in operations.
• Stay updated on industry trends, technologies, and best practices in engineering.

About You:

We are seeking to onboard candidates with a track record of leading complex delivery, demonstrating technical depth and pragmatic leadership. You’re hands‑on when it matters, coach others effectively, and make clear design trade‑offs that improve customer and business outcomes. You communicate crisply, collaborate across functions, and keep teams focused on the few things that move the needle.

The Ideal Candidate:

• Professional experience in full-stack software engineering with evidence of architecting and delivering production systems at scale.
• Proven experience mentoring and developing engineers and raising code quality standards.
• Strong proficiency in one or more programming languages commonly used in engineering, such as Python or Java.
• Extensive experience with database systems, including SQL and NoSQL databases.
• In-depth knowledge of cloud data platforms like AWS or Azure (e.g., S3, Redshift, Glue, Data Factory, Azure Synapse, etc.).
• Experience with CI/CD practices for data solutions.
• Experience leveraging AI tools (GitHub Copilot, Claude etc) and building AI-enabled features (e.g., LLMs, automation workflows, prompt engineering, AI-assisted development) to enhance product capabilities and engineering productivity.
• Proven ability to take ownership over outputs and drive complex data projects to completion.
• Highly adaptable and comfortable working in ambiguous, problem-solving environments.
• Strong evidence of teamwork and successful cross-functional delivery; including particularly with customers, Product, Marketing, and Sales.
• Excellent communication, leadership, and collaboration skills.
  

Behaviours that we look for 

• Rigorous problem-solving and systems thinking. Breaks down complex problems, evaluates multiple approaches, and designs scalable, maintainable architectures.
• Clean, performant, and secure code. Chooses suitable data structures, writes readable & defensive code, and bakes in performance and security from the start.
• Test-first and observable engineering. Designs for testability, automates meaningful unit/integration tests, and implements robust logging, metrics, and monitoring.
• Production and operations excellence. Understands CI/CD, infrastructure and cost drivers, engineers for reliable development, resilience, and fast recovery.
• Data-driven, outcome-focused decisions. Validates ideas with data, plans for schema evaluation, and aligns features with real user impact.

Process - We have a rigorous, but streamlined recruitment process, which respects the time of candidates and portfolio companies alike. This process starts with a 15-minute call with our Talent Acquisition team and a member of the Engineering Centre of Excellence, followed by further interviews with the Engineering Centre of Excellence team.

Please note that our roles are primarily office based, with modern and well-connected office locations in both Andheri East and Navi Mumbai.

#LI-PS1

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

3 best things about the job:

1. Innovation at Scale: Work at the forefront of programmatic advertising with cutting-edge technology, data, and AI-driven solutions within the world's largest marketing services company, directly impacting major brands.
2. Collaborative & Empowering Culture: Join a diverse, dedicated team of programmatic experts where your opinions and ideas are highly encouraged, shaping client strategies and product evolution.
3. Dynamic Growth & Learning: Navigate an evolving digital media landscape with continuous opportunities to learn new technologies, tackle complex challenges, and grow your career within WPP, supported by a culture that values ambition.

 In three months:

• Comprehend WPP Media Solutions' platforms, product suite, and strategic positioning in the Indian programmatic landscape.
• Establish foundational relationships with internal teams and client agency stakeholders.
• Begin managing a portfolio of client accounts with proactive communication.

In six months:

• Demonstrate consistent success in account management, strategic planning, and delivering measurable client outcomes.
• Proactively identify client needs, contributing to account stability and growth.
• Actively participate in initial new business discussions and proposal development.

In 12 months:

• Develop and present long-term strategic roadmaps for client accounts, identifying growth opportunities and leveraging advanced programmatic solutions.
• Contribute to thought leadership and best practices within the team.
• Successfully contribute to the acquisition of new client accounts and expansion of existing business.

Responsibilities of the role:

• Strategic Client Partnership: Cultivate deep, strategic relationships with key clients and WPP agency stakeholders, acting as a trusted programmatic advisor.
• Business Development: Actively identify, pursue, and support new business opportunities, including pitching WPP Media Solutions' capabilities to prospective clients and contributing to proposal development.
• Solution Evangelism: Serve as the subject matter expert for WPP Media Solutions' advanced programmatic products and technology, educating clients and agencies on their value.
• Programmatic Strategy & Planning: Lead the development of data-driven programmatic media strategies aligned with client business objectives and ROI.
• Performance Management: Oversee campaign lifecycle, collaborating with trading, analytics, and ad operations for optimal setup, continuous optimization, and insightful reporting.
• Data-Driven Insights: Provide in-depth performance analysis, actionable insights, and strategic recommendations to clients, articulating campaign value.
• Account Growth: Drive organic growth within existing client accounts through strategic upsell and cross-sell of WPP Media Solutions' services.
• Cross-Functional Collaboration: Facilitate seamless communication across internal teams (Trading, Analytics, Product, Sales, Ad Operations) and external partners.
• Market Expertise: Stay abreast of industry trends, technologies, and the competitive landscape in programmatic advertising, sharing insights internally.
• Operational Excellence: Ensure adherence to WPP Media Solutions' best practices and client service standards.

What you will need:

• Experience: 3-5+ years in programmatic advertising, digital media, or client services (agency, ad tech, or media owner).
• Programmatic Expertise: In-depth understanding of the programmatic ecosystem, including DSPs (e.g., DV360, The Trade Desk), SSPs, DMPs, ad servers, and various buying models.
• Client Management & Business Acumen: Proven track record of managing and growing key client accounts, building long-term strategic partnerships, and identifying new business opportunities.
• Analytical & Data Skills: Strong analytical acumen to interpret complex data, derive actionable insights, and present compelling recommendations.
• Communication & Presentation: Exceptional verbal and written communication, presentation, and negotiation skills.
• Strategic Thinking: Ability to think strategically, identify client challenges, and develop innovative, data-driven solutions.
• Project Management: Excellent organizational skills, attention to detail, and ability to manage multiple projects in a fast-paced environment.
• Education: Bachelor's degree in Marketing, Business, Communications, or a related field.
• Local Market Knowledge: Understanding of the Indian digital advertising landscape and local market nuances is highly desirable.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Role:  Support Centre Manager

Location:  Mumbai, India

About the role: 

We are seeking a highly skilled and hands-on Support Centre Manager to lead our centralized global support function. This role is critical in ensuring smooth operations, governance, and growth of our support centre model, while driving efficiency, scalability, and alignment with business objectives. The Support Centre Manager will support IT and backend operations teams requirement across The Brandtech Group companies, manage stakeholder relationships, and deliver measurable business value through optimized support delivery and cost governance.

The ideal candidate will also bring expertise in leveraging AI and automation to reimagine workflows, enhance productivity, and embed data-driven decision-making into daily operations. 

What you will be doing: 

Strategic Leadership 

• Define, implement, and evolve the global support centre operating model in line with business objectives. 

• Embed AI and automation as enablers for scalability, predictive insights, and proactive issue resolution. 

• Serve as the central point of contact for regional leadership, ensuring seamless coordination across geographies and functions. 

• Drive continuous improvement, operational efficiencies, and scalability of support functions. 

Team & Operational Management 

• Lead and oversee a global support centre team (150+ team members). 

• Ensure effective service delivery across core support areas: IT, HR, Talent, Finance, Operations, Transformation, Data, Technology, and Training. 

• Establish governance frameworks, role clarity, and line management accountability for all onboarded resources. 

• Monitor and enhance service levels, ensuring 24x7 IT support coverage worldwide. 

• Champion automation-first practices to reduce manual dependencies and free up talent for higher-value tasks. 

Hiring & Onboarding Process 

• Partner with Brandtech+ Talent team to manage end-to-end hiring lifecycle: role calibration, JD development, Greenhouse entry, candidate coordination, and final selection. 

• Ensure smooth onboarding, assignment of line managers, and integration into the support centre structure. 

• Introduce AI-driven hiring tools and analytics to improve speed and quality of talent acquisition. 

Commercials & Billing Governance 

• Oversee monthly cross-charge and billing processes, ensuring accuracy, transparency, and compliance with transfer pricing policies. 

• Manage changes to cross-charge due to compensation or contractual changes. 

• Ensure any potential commercial transactions are tracked and billed accurately. 

• Deliver year-on-year overhead reviews, ensuring savings and efficiencies are passed back to business stakeholders. 

• Use AI-powered financial forecasting tools to improve predictability and cost optimization. 

Stakeholder Management 

• Act as a strategic partner to group business stakeholders (department heads across the regions and group agencies), providing benchmarks, cost estimates, and savings opportunities. 

• Communicate effectively with senior leadership across global entities to align support functions with business needs. 

• Ensure business satisfaction through regular surveys, updates, transparent reporting, and governance forums. 

• Use automation and AI-driven dashboards to deliver real-time insights to stakeholders. 

Reporting and Forecasting 

• Run quarterly business reviews with regions and service lines. 

• Provide transparent dashboards on utilization, SLA/OLA compliance, cost-to-serve, savings, and coverage. 

• Run quarterly forecasting for support centre function with commercial team.  

• Leverage predictive analytics and AI models to proactively address gaps in service delivery or resourcing. 

What you need to be great in this role: 

• Bachelor’s or Master’s degree in Business Administration, Operations, IT Management, or related field. 

• 12+ years of experience in global support/operations management, with at least 5 years in a leadership role. 

• Proven experience managing large teams across diverse functions in a global, matrix environment. 

• Strong expertise in IT support, backend operations, and cross-functional service delivery. 

Req ID: 17049

#LI-AK1 #BTG+

Why we're hiring:

Reporting into the Global Talent Acquisition Centre of Excellence this role will be part of the global team. This role will support global activities required to support the candidates in the full TA lifecycle. Some of these steps would include : ATS Support, Interview booking, candidate onboarding, Background checking process etc.

What you'll be doing:

• Providing general coordination and administration support to the Talent Acquisition team.
• Responsible for the global recruitment scheduling. Making sure all candidates are booked in with the relevant hiring managers at the earliest opportunity.
• Be involved in the weekly recruitment communications sent to our stakeholders
• Database administration - Management of our ATS (Greenhouse), making sure everything is up to date for reporting purposes.
• Advertising and posting job ads on ATS and various job boards (including Linkedin)
• Collate all relevant documentation for new joiners and work closely with wider HR team in the onboarding process.
• Act as an ambassador for the TA team, being the first point of contact for all incoming recruitment queries, responding promptly and accurately.
• Assist with raising POs. Working closely with finance and third-party suppliers to make sure they are paid on time.
• Providing Account Reports/Stats/Analytics and collating and presenting this information in a presentation format.
• Support Communications Team and Talent Acquisition Partner in social media initiatives, making sure we attract the best, most relevant talent in the market.

What you'll need:

• 3-5 years of recruitment administration and Coordination experience essential
• A high level of written and spoken english and the ability to prioritise work load with a high level of efficiency and accuracy throughout
• Ability to prioritize and complete projects within deadline
• Hands on experience with various selection processes like phone interviews and reference checks
• Experience of working in global environments and across time zones
• Strong organisational skills
• Familiarity with HR databases, applicant tracking systems and candidate management systems
• It would be advantageous to have worked with Greenhouse, our applicant tracking system previously
• Strong Microsoft Office skills
• Experience in managing social media channels would be advantageous.
• Excellent communication skills

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

The opportunity:

This role focuses on managing and optimizing omnichannel marketing campaigns using Salesforce Marketing Cloud and CRM platforms. The professional will work closely with marketing, platform, creative, and production teams to design, execute, and monitor cross-channel customer engagement strategies across web, email, WhatsApp, and other digital channels. The role involves building campaign workflows, managing data within Salesforce, and analyzing engagement metrics to improve campaign performance and customer targeting.

What you’ll be doing:

•  Responsible for bringing cohesion to marketing process and campaign reporting across cross functional teams, ensuring implementation as per agreement with Brands and Markets. 
• Cross-channel customer engagement tactics, workflow design and validation to include the creation of omni-channel digital experiences across web, email, WhatsApp and eDetails.
• Develop/orchestrate engagement-oriented campaigns across all channels to drive engagement metrics that support opportunity. 
• Interpret analytics information, including behavioural results data, to drive optimization of target audience engagement.
• Provide recommendations and suggestions on the Omnichannel workflow within Salesforce. 
• Coordinate with multiple markets in maintaining the localized omni-channel tactics by analyzing the channel operation and engagement scores of the markets. 
• Work closely with platform teams to request features, functions, data capture to support omnichannel campaigns.
• Works with cross functional teams to support UAT.
• Experience working with Cross Functional teams, across production, creative and platforms. 
• Evaluate and analyze Omnichannel program performance vs. industry standards and benchmarks in the digital space. 
• Understanding of data dictionary, data structures, data mart in relation to CRM. 
• Ability to work with dynamic data sets to deliver personalization. 
• Experience with implementing measurement criteria for measuring asset and campaign performance metrics. 

What we want from you:

• Proficiency with Salesforce Marketing Cloud (SFMC).
• Hands-on experience in Salesforce Omni Channel campaign workflow and administration (e.g. Define routing, queues, managing users, security controls, and data as well as creating roles, profiles, and reports). 
• 5+ year of Omni Channel experience with Salesforce CRM.
• Exposure on setting up Data Extension and AMPscripts in Salesforce Marketing Cloud.
• Strong, standards-based HTML and CSS skills are desirable. 
• Basic understanding of Javascript & AMPScripts.
•  Proficiency with marketing automation tools and processes – Salesforce Marketing Cloud, Adobe Experience Manager, Adobe Experience Cloud, Veeva CRM, Veeva Vault 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Data Engineer with experience working with GCP wanted to join us on a permanent basis. You can either join us in our growing Mumbai team or join us remotely from across India. 

Step into the Koppling workstream as a Data Engineer and be a key player in building a sophisticated media data warehouse. Your role will involve developing and deploying robust ETL/ELT data pipelines to automate the integration of 3rd party data sources at scale. This is an excellent opportunity to apply solid technical problem-solving skills, advance your data engineering capabilities, and gain a foundational understanding of the marketing data domain. You'll contribute to creating a centralized, reliable data source that informs critical business decisions, working within a collaborative team environment.

What you’ll be doing

• Developing, and deploying robust ETL/ELT data pipelines using Python and SQL to integrate various 3rd party data sources.
• Automating the integration of 3rd party data sources at scale, ensuring data accuracy and timeliness for our media data warehouse.
• Utilizing Google Cloud Platform (GCP) services such as BigQuery, Cloud Run, and Scheduler for efficient data processing and orchestration.
• Performing data modeling and transformations using dbt and SQL to structure and refine data within the media data warehouse.
• Managing and version controlling pipeline code and configurations using Git, ensuring collaborative development and deployment.
• Troubleshooting and optimizing existing data pipelines to enhance reliability, performance, and scalability.
• Applying infrastructure-as-code principles to manage data resources, potentially using tools like Terraform for environment provisioning.
• Developing or integrating APIs for complex data ingestion and exploring the use of streaming data technologies like Kafka or Pub/Sub for real-time data needs.
• Implementing and maintaining CI/CD pipelines to automate the testing, deployment, and monitoring of data solutions.

What we want from you

• Professional experience in data engineering or a similar role.
• Hands-on experience with Google Cloud Platform (GCP) services including BigQuery, Cloud Run, and Scheduler.
• Proficiency in SQL for data manipulation and analysis.
• Strong programming skills in Python.
• Experience with dbt.
• Familiarity with infrastructure-as-code principles.
• Understanding of data warehousing concepts, ETL/ELT processes, and data modeling.
• Experience with version control systems (e.g., Git).
• Excellent problem-solving skills, attention to detail, and a proactive attitude.
• Ability to work independently and as part of a team in a fast-paced environment.

Desirable Attributes

• Familiarity with Terraform.
• Experience with API Development.
• Knowledge of streaming data processing concepts (e.g., Kafka, Pub/Sub).
• Familiarity with CI/CD pipelines.
• Relevant GCP certifications are a plus.

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

#LI-AS1

Head of Quality Engineering to lead and scale our QA function in India (Relocation to Noida required) 

 This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

This role offers relocation to Noida, its important that you are happy to relocate to Noida and our team will support your relocation 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives. 

• AI Transformation & Empowerment: Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows. 

• Adaptable, Resilient & Results-Oriented: Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines. 

• Exceptional Communication & Stakeholder Management: Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders. 

• High Emotional Intelligence & Relationship Building: Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener. 
• Vibrant Team & Tech Community Builder: Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes. 

Desirable Attributes: 

• Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 

• Emerging Tech: Demonstrated knowledge of AI/ML testing approaches and implementation of LLMs in testing. 

• Certifications: ISTQB Advanced Level or equivalent quality certifications. 

• Remote Management: Experience managing distributed or remote teams across different time zones. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

We are seeking an experienced Shopify Lead to drive the architecture, design, and execution of enterprise-grade e-commerce solutions on Shopify and Shopify Plus. This role involves technical leadership, solution design, and team mentorship while ensuring robust, scalable, and high-performing Shopify implementations aligned with business goals. 

The ideal candidate is a hands-on technologist and strategic thinker with deep expertise in Shopify and a proven track record of leading complex digital commerce projects end-to-end. 

What you’ll be doing:

• Lead the architecture, customization, and development of advanced Shopify Plus storefronts and ecosystems. 
• Define and enforce technical standards, best practices, and coding guidelines across Shopify projects. 
• Collaborate with cross-functional teams — including UI/UX, Product, Marketing, and Operations — to translate business needs into scalable technical solutions. 
• Own full lifecycle delivery of Shopify projects: design, development, testing, deployment, and post-launch optimization. 
• Develop and integrate custom apps, APIs, and third-party services (ERP, CRM, OMS, payment gateways, analytics, etc.). 
• Drive performance optimization, SEO best practices, and security compliance for all Shopify storefronts. 
• Mentor and guide a team of developers; conduct technical reviews, training, and knowledge-sharing sessions. 
• Evaluate new Shopify releases, technologies, and tools to continuously improve the development ecosystem. 
• Act as the technical point of contact for Shopify-related discussions with stakeholders, clients, and leadership. 

What we want from you:

• Bachelor’s or Master’s Degree in Computer Science, Engineering, or a related technical field. 
• 10+ years of total web development experience with a minimum of 5 years dedicated to Shopify and Shopify Plus. 
• Expert-level proficiency in Shopify Liquid, HTML5, CSS3, JavaScript (ES6+), and AJAX. 
• Experience with modern front-end frameworks (React, Vue.js, or Next.js) and headless commerce architecture. 
• Strong understanding of RESTful APIs, GraphQL, and Shopify Admin API integrations. 
• Proven experience in developing custom Shopify apps (public/private) using Node.js, Express, or Laravel. 
• Deep knowledge of Shopify Plus features, multi-store setup, localization, and internationalization. 
• Familiarity with DevOps practices, version control (Git), CI/CD pipelines, and deployment management. 
• Demonstrated ability to manage teams, code reviews, and delivery timelines in a fast-paced environment. 
• Strong problem-solving, analytical, and decision-making skills. 

If you know some of this even better:

• Experience with Shopify Hydrogen, Oxygen, or headless commerce implementations. 
• Exposure to data-driven e-commerce optimization tools (Klaviyo, Segment, GTM, etc.). 
• Knowledge of SEO, performance tuning, and analytics integration for Shopify stores. 
• Prior experience working in agency environments or with enterprise-scale e-commerce clients. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:

• Connect Meaningfully
• Inspire Creatively
• Include Purposefully
• Approach Positively

Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That’s why we look for people who go beyond and always push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

This role focuses on managing and optimizing omnichannel marketing campaigns using Salesforce Marketing Cloud and CRM platforms. The professional will work closely with marketing, platform, creative, and production teams to design, execute, and monitor cross-channel customer engagement strategies across web, email, WhatsApp, and other digital channels. The role involves building campaign workflows, managing data within Salesforce, and analyzing engagement metrics to improve campaign performance and customer targeting.

What you’ll be doing:

•  Responsible for bringing cohesion to marketing process and campaign reporting across cross functional teams, ensuring implementation as per agreement with Brands and Markets. 
• Cross-channel customer engagement tactics, workflow design and validation to include the creation of omni-channel digital experiences across web, email, WhatsApp and eDetails.
• Develop/orchestrate engagement-oriented campaigns across all channels to drive engagement metrics that support opportunity. 
• Interpret analytics information, including behavioural results data, to drive optimization of target audience engagement.
• Provide recommendations and suggestions on the Omnichannel workflow within Salesforce. 
• Coordinate with multiple markets in maintaining the localized omni-channel tactics by analyzing the channel operation and engagement scores of the markets. 
• Work closely with platform teams to request features, functions, data capture to support omnichannel campaigns.
• Works with cross functional teams to support UAT.
• Experience working with Cross Functional teams, across production, creative and platforms. 
• Evaluate and analyze Omnichannel program performance vs. industry standards and benchmarks in the digital space. 
• Understanding of data dictionary, data structures, data mart in relation to CRM. 
• Ability to work with dynamic data sets to deliver personalization. 
• Experience with implementing measurement criteria for measuring asset and campaign performance metrics. 

What we want from you:

• Proficiency with Salesforce Marketing Cloud (SFMC).
• Hands-on experience in Salesforce Omni Channel campaign workflow and administration (e.g. Define routing, queues, managing users, security controls, and data as well as creating roles, profiles, and reports). 
• 5+ year of Omni Channel experience with Salesforce CRM.
• Exposure on setting up Data Extension and AMPscripts in Salesforce Marketing Cloud.
• Strong, standards-based HTML and CSS skills are desirable. 
• Basic understanding of Javascript & AMPScripts.
•  Proficiency with marketing automation tools and processes – Salesforce Marketing Cloud, Adobe Experience Manager, Adobe Experience Cloud, Veeva CRM, Veeva Vault 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

We are looking for a high-impact Senior Growth Lead to drive business expansion. Core focus areas will be to drive growth across SMB segments. This role blends media expertise, digital-first strategy and revenue ownership, with a strong focus on client acquisition, partnerships and scalable growth.

Key Responsibilities

Business Growth & Prospecting

• Identify, engage and convert new business opportunities in SMB markets
• Build and maintain a strong pipeline of prospective clients
• Drive end-to-end sales cycles from pitch to closure

Alliances & Partnerships

• Develop strategic alliances with platforms, industry bodies and ecosystem partners
• Create referral networks and co-branded growth opportunities
• Leverage partnerships to unlock new revenue streams

Client Leadership

• Build strong, long-term relationships with key clients
• Act as a trusted advisor, aligning media strategies with business goals
• Drive upsell and cross-sell opportunities

Media & Digital Strategy

• Lead integrated media planning across digital and traditional channels
• Champion digital-first, data-driven campaign strategies
• Ensure measurable ROI and continuous optimization

Cross-Functional Collaboration

• Work closely with planning, buying, data, and creative teams
• Align internal capabilities to deliver best-in-class solutions

Key Requirements

• 12+ years of experience in media sales.
• Strong understanding of media ecosystems and digital platforms
• Proven success in SMB/MSME client acquisition and growth
• Experience in building partnerships and alliances
• Excellent communication, negotiation, and stakeholder management skills
• Self-driven, entrepreneurial mindset with strong ownership

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary

Title:                                                   Senior Director, Learning & Development GroupM India.

Reporting into:                                  Head of Talent Management GroupM India.

Minimum work experience:             At least 12 years in Talent Management or the Learning &

                                                            Development function.

Key Working Stakeholder Group: Talent Partners and Business Leaders in Agencies and

Units, GroupM India Training Community, Regional Learning & Development team, WPP India Talent team.

 Work with ‘Purposeful People’ and realize your own passion along the way. Enlisting into and supporting our Communities and Employee Resource Groups will allow you to contribute to a larger cause, creating an environment where people bring their best self and do their best work.

• Enjoy freedom of thought and autonomy of action. Create mastery of your own craft, power skills and digital transformation. Drive constant learning and development opportunities for our people in varied and extensive disciplines.
• As a senior Learning & Development leader, you get to influence the C-suite, the trainer’s community and high-performance business teams. You will be challenged, inspired and supported in equal measure by the leadership.

Role Impact

1. Designing, structuring Learning & Development programs and initiatives:

• Conduct thorough needs analysis and consult the business on challenges, priorities, development opportunities.
• Design a high-level learning strategy in line with business priorities.
• Align the strategy with external partners/faculty, the Regional Learning & Development team and GroupM’s Trained Trainers.
• Customize programs for business groups in line with instructional design principles.
• Design an evaluation model to measure impact of learning on teams, clients and the overall business.
• Structure end-to-end long term learning programs for entry level talent.

1. Execution of learning strategy:

• Lead the preparation and marketing of the learning calendar to ensure a steady stream of program delivery.
• Refresh systems and processes to run mass trainings on scale, including budgeting, scoping, scheduling and delivery.
• Spearhead the engagement with Learning Champions – upskilling, feedback, recognition.
• Facilitate mid/senior level sessions – both virtually and in-person.
• Execute learning audit and talent management surveys, prepare debrief reports and comms to the leadership and all-staff.
• Leverage the LMS support the delivery, reporting and overall management of learning to all employees.

1. Driving a culture of high performance:

• Manage the entire performance management cycle – from goal-setting to check-ins, appraisals and reviews.
• Hold teams accountable on timelines and ensure completion in time for increment cycles.
• Suggest Learning & Development solutions based on performance appraisals of identified high potential cohorts.
• Work with the GroupM Youth Executive Committee (YCO) on their development goals – projects, reverse mentoring, individual growth plans. Collaborate with Agency Talent teams to proactively retain the YCO.

1. Supporting GroupM Communities and Employee Resource Groups:

• Formulate a hybrid working strategy that ensures productivity, performance, empathy, welfare and well-being.
• Enlist into employee communities, support initiatives and programs that shape our culture. Author specific wellness solutions for cohorts such as returning moms, first time managers, parents juggling work and children,
• Partner with experts in the field of physical fitness, mental health and mindfulness at the GroupM level and customize efforts for Agencies.
• Maintain a microsite that serves as a repository for all resources for welfare and wellbeing.
• Partner with the Talent Acquisition team on the internship program for the LGBTQIA+ group and women returning to work. Curate content for sensitivity trainings for interviewer panel and teams where interns are hired.

Skills and Experience 

1. Proficiency and expertise:

• Certified in instructional design, Train-the-trainer, 360 feedback tool and a recognized behavioural assessment.
• Expert facilitator for mid-senior level cohorts.
• Confident in engaging and communicating (with proven excellence & empathy) with business teams and employee cohorts.
• Comfortable with technology, data and has a digital-first mindset. Knowledge of the digital world (E-commerce, performance, programmatic, mobile, social media).

1. Business understanding:

• Gradual and steady grasp on the business to be able to not only understand business needs and priorities but translate them into Learning & Development opportunities.
• Understand roles, structures, cohorts and talent culture.
• Understand GroupM’s business goals and talent objectives.
• Able to question a brief, arrive at the problem statement, craft appropriate solutions.

1. Autonomy and self-leadership:

• Able to lead agendas independently once the direction is aligned.
• Knows when to ask for timely help.
• Able to mobilize resources to get the job done.
• Invested in self-growth and has a keen learner’s mindset.

1. Influence without Authority:

• Ability to influence and impact business teams and talent leadership
• Collaborator with external experts/faculty/partners, internal talent teams, WPP teams and cultural communities.
• Ability to navigate a complex organization structure.
• Comfortable with ambiguity and is able to take risks. 

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

In India, we have our teams based in Pune, Mumbai, Delhi and, Bangalore. We pride ourselves on being client-focused and collaborative, on the pioneering edge of technology. We also have fun. Whether it’s office happy hours, team outings, or game nights, we believe in working with people we like to hang out with.

Ideal candidate traits

If you identify as a team player and you are humble, hungry, and smart — we would love to get to know you. We believe these qualities to be vital to building a strong, productive, and collaborative work environment, where everyone is committed to achieving common goals and working towards shared success.

We are looking for people who are willing to learn from others, who can put their egos aside and prioritise the needs of the team. You should also be highly motivated, driven to succeed, and always looking for ways to improve. We value emotional intelligence, excellent communication skills, and a collaborative spirit that enables them to build strong relationships with teammates and work effectively towards shared goals.

At AlphaSense we are committed to fostering a work culture that encourages these qualities and values the contributions of team players who exhibit them. We seek to match the ambition of ideal team players by offering opportunities for personal and professional growth, providing the resources and support necessary to achieve their goals, and creating an environment where hard work, dedication, and teamwork are celebrated and rewarded. At AlphaSense we are building teams of ideal players who embody the core values of Sisu, driving the company’s success and helping us to create a positive impact on the world.

Technologies that we work with:

Frontend

ReactJS, TypeScript, Micro Frontends

Applications

NodeJS, TypeScript, GraphQL, Java 17, Spring Boot, Python, FastAPI

Backend

Java 17, Spring Boot, Python, FastAPI, Kafka

Search and AI

Apache Solr, Elasticsearch, Vector Search, ML, LLM, Pytorch, Tensorflow

Cloud architecture

AWS, GCP, Kubernetes, Crossplane, Argo CD

Quality & reliability

Cypress, Selenium, Selenide, Playwright, Rest Assured, K6, Prometheus, Loki, Grafana

Ready to Make an Impact?

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If you’re looking for a challenge, if you love finding things that need interesting solutions, AlphaSense is a great place to come. It is a place for builders, for people who want to create the next thing.

Want to hear more?

Contact us and let’s figure out together if we can find a common path. Tell us about yourself and your background in your own words.